Computer Support Forum

Sluggishness & Worse

Question: Sluggishness & Worse

My desktop has slowed down substantially and occasionally freezes all apps. Even after checking for malware and running a registry cleaner, nothing appears to be a problem.

Anything further to suggest?


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3420 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 7666 Mb
Graphics Card: AMD Radeon HD 6410D Graphics, 512 Mb
Hard Drives: C: Total - 936682 MB, Free - 794298 MB; D: Total - 17083 MB, Free - 2095 MB; F: Total - 1907599 MB, Free - 733989 MB; I: Total - 3815413 MB, Free - 1578731 MB;
Motherboard: PEGATRON CORPORATION, 2ACF
Antivirus: Microsoft Security Essentials, Updated and Enabled

Relevance 100%
Preferred Solution: Sluggishness & Worse

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Sluggishness & Worse

Motherboard: PEGATRON CORPORATION, 2ACF

Hard Drives: C: Total - 936682 MB, Free - 794298 MB; D: Total - 17083 MB, Free - 2095 MB; F: Total - 1907599 MB, Free - 733989 MB; I: Total - 3815413 MB, Free - 1578731 MB;Click to expand...

You appear to have a HP/Compaq brand desktop and appear to have 2 TB and 4 TB external hard drives connected to it.

What's the model name and model number of that desktop?

---------------------------------------------------------

Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.
(Note: There may be several seconds delay before the progress bar appears, so be patient.)

Click the "Report" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

FAIR:
After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
BAD:
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\svcd\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
512MB PC2700 DDR-SDRAM
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!

Thanks,
-X

Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.


At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.

Jeremy
 

Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly
 

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner:https://pcsupport.lenovo.com/de/de/serviceproviderIf you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.
 

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.




The [H]orde needs You!
 

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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Question: Sluggishness

Hello everyone.
My laptop (running XP SP2)has been gradually becoming molasses these days, so I just wanted to post my processes list and see if you guys see anything that's horribly out of place. By the way, I've used MalwareBytes Anti-Malware several times and scans come up with no results.

Caption CommandLine ProcessId
System Idle Process 0
System 4 ... Read more

Answer:Sluggishness

to TSF,

I don't doubt your system is slow, ideally you need at most about 28 - 30 processes starting at boot time. I would suggest you follow these links to modify and identify your Running Processes, and Startup Applications.

Is your computer running slowly

I suggest you follow this Maintenance program to refine your system to maybe run faster and more safely.

kind regards,

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Question: IE Sluggishness

It's a given that AOL is a resource HOG of sorts and that (IE) Internet Explorer are slower than most other browsers.

I have found that running IE8 and AOL/IE8 in general run slow. Disabling the Java(tm) Plug-In 2 SSV Helper is supposed to help speed things up, but I can't see much if any improvement. And further I don't know WHY there are two of the same Java(tm) Plug-In 2 SSV Helper in there?!? (see attachment)

As far as I'm aware by Default AOL software uses IE?!? Not AOL webmail...But, a version of AOL software like 9.0/9.1/9.6, etc...Just the software of AOL.

If at all possible I'd like to avoid getting into the Registry with this issue. "Sacred ground"

Getting IE to run as well as it's able might be worth some effort?!?

Any ideas to correct this???

THANK YOU !!!

Ralph
 

Answer:IE Sluggishness

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Question: Sluggishness

Hello,
 
My system is Windows XP, Version 202, Service Pack 3, 2.31 GHz, 3.25 GB of RAM. I have 398 GB free of 465 GB of hard drive space.
 
I feel like it starts out fine and speedy when I launch Firefox but then within time it bogs down in slowness when going from tab to tab. I feel like this has just happened in the last week or two. It also is slow to start up the computer. Once I close the browser and restart it, however, it runs very quick.
 
Now, I do have Microsoft Security Essentials and also an outdated McAfee. I know there can be a conflict with two AVs and I've had this combination for a while and hasn't been this sluggish. I suppose the first step should be to uninstall McAfee?
 
I also have iTunes and its accessory programs that might be slowing things down (but I use it to sync and charge my iPod).
 
I'm wondering if there is a way to view what's running and then have the experts determine what doesn't need to be running and using the resources?
 
I have run MSE, Spybot, SuperAntiSpyware, and Malwarebytes and nothing comes up so I'm wondering if there are just too many programs running. I do not need to run Defrag either.
 
I would greatly appreciate any feedback and guidance on how to get the machine to run quicker again.
 
Thank you.

Answer:Sluggishness

Good morning .
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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Overall, responsiveness of 8 and 8.1 "feels" like Windows 7 - except when downloading a file in the background...

During a d/l the system becomes sluggish to clicks and very slow to open programs - may take :30 to one minute.

No difference whether the system is set for "programs" or "background" performance. Same thing since 8.0 beta.

Disc is not fragmented. Caches are clear. No error messages appear in event viewer.

Suggestions welcomed. Win 7, on the same 2600K/8Gb RAM machine, has never had the problem.

Answer:8 / 8.1 sluggishness

except when downloading a file in the background...



That is interesting; however, I have not experienced any noticeable difference myself. Just as a startoff suggestion (or question), have you tried downloading with a few different browsers and received similar results? If not, I would suggest comparing Fuirefox, Chrome and IE to see if there is any difference.
Good luck.

my2cents

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Please advise as to what is to be done, the computer is real slow:
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:30:00 PM, on 8/24/2007
Platform: Windows XP (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jay\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Inte... Read more

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Hi There

Windows 10 Pro 64bit, 14393.447 Realitively clean install still (system reset done when Avast beta I tested a little 12.4.2281 crashed my user account) Really Sluggish when Running Defender scan and also using Secondife Firestorm viewer, seems with an AMD FX 8310 8 Core processor and 8gb of ram I should be able to mulitask and do both tasks at once or I would think

(Should I do another clean install when I got time) Restoring from my system image right now may not work too well, my external enclosure with the drive in it has died, replacing that drive soon and doing a new system image, a and possibly backing up music to same drive if that's ok)



Previous Antivirus installed was Avast Free 12.3.2280, (installed as force of habit before I decided I maybe better off just sticking with Defender, and Malwarebytes and Anti Exploit possibly) or I can stick with Avast Free til Creators update then do full system clean up then, I also figure when I get my first SSD less data writing to the SSD possibly by Defender, might be a good thing

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I'm running Windows 7 pro and just wanted to know if there was a program out there that could do some clean up and possibly speed up my laptop? I don't feel like its a virus/malware issue because my software is current and is ran constantly. I do have quite a bit of software installed on my laptop. I already looked at my start-up programs and stopped the ones I felt could be stopped but I still feel some sluggishness when navigating windows or opening apps. It takes several minutes before my laptop is useable after boot-up.

ANy help is appreciated.

Answer:Some Slowiness/sluggishness

Hi run disc clean up from all programs accessories system tools For more options, such as cleaning up System Restore and Shadow copy files, under Description, click Clean up system files, and then click the More Options tab.

When prompted to confirm that you want to delete the specified files, click Yes.

also try running checkdisk How to use CHKDSK (Check Disk) - Windows 7
and defrag Defragment Windows 7 - How to defragment a Windows 7 computer

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I've been having problems for weeks now with internet sluggishness while using my laptop. I have no problem with the initial connection, but loading my email inboxes, and navigating from website homepages to certain links is painfully slow.

Mine is a wireless connection. Other computers used in my house are functioning well on the wireless connection.

I made my way through the malware removal guide posted on this site a couple weeks ago, and my logs were clean.

I've tried dis-enabling the autoprotect settings on my Symantec antiviral software, and that has made no difference.

Can anyone help me?

Thank you.

SusieQ
 

Answer:internet sluggishness

Someone reccomended a program to me on here the other week called TuneUp Utilities 2007, it optimises your internet speed through changing settings. It does loads of other cool stuff too, theres a free 30 day trial at...

http://www.tune-up.com/products/tuneup-utilities/

Its worth a look at, I use a laptop too but not wi-fi and this speeded my connection loads.
 

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My problem is basically that I'm getting pop-ups from time to time, mostly just when I'm browsing webpages using FireFox. I don't use Internet Explorer so I'm not sure if I'd get increased pop-ups while using that. I've had this problem for probably several weeks now. I got it from downloading a file sent to me from a friend on my buddy list on AOL Instant Messenger. I don't recall the name--as soon as I saw the file in the message sent to me I didn't think twice about it and just downloaded it, and it isn't in my downloads folder for my AIM user name--but I do remember it being a .exe file. I didn't realize I could be sent spyware or trojans through a buddy, but now I know better.

Anyway, there isn't much if any consistency to the type of pop-ups I'm getting. They seem to range from online gambling ads (Cassava is one that's frequent), to Virus Protection software ads, to Contest ads, etc. Like I said I have gotten them while not doing anything, such as when I start up my computer, but this is rare. They increase in frequency while browsing webpages, and it seems I always get one shortly after starting up FireFox, and then whenever I visit really any website, but ones like eBay and Amazon are always accompanied by them.

After following the outlined steps prior to posting it seems the only infections the tools detected were mostly (tracking) cookies, but Spybot Search and Destroy found three items, two of which it could not delete. These two are "ADW_SE.7... Read more

Answer:Pop-ups and some sluggishness: cause unknown

Your logs arent showing much. Please perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files.
Once the files have been downloaded click on NEXT
Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database:Extended

Scan Options:Scan Archives
Scan Mail Bases
Click OK & have it scan My Computer
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan

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Hi,

The rep I was working with from the malware board sent me here for a second opinion - the post was:

http://www.bleepingcomputer.com/forums/topic416358.html/page__gopid__2396810

Thanks very much in advance.
harrisnyc

Answer:Sluggishness and Freezes

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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Recently I have been noticing an impressive amount of sluggishness on my not-so-old computer. It happened basically all of a sudden and I can't think of any programs I have recently installed that would have caused this. I have run my Norton 360 Full Scan several times and all it ever finds are cookies and resolves them all. In respect to IE8 it takes forever to load websites that my sub-par laptop loads in relative speed. In a game perspective my usual 80-90 FPS has been lowered to 25-50 frames. Any help is greatly appreciated.

OS: Windows 7 Professional 64bit
Processor: Intel Core 2 Quad CPU Q6600 @ 2.40 GHz 2.40 GHz
RAM: 4.00 GB
Video: NVIDIA GeForce 8800 GT (x2)
Wireless Device: Belkin 54g USB Network Adapter

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I was gonna start a thread but this seems like it could go here ;) if not I apologize.

I've had tons of timeouts and general sluggishness tonight. so much so that I thought it was my router or modem. everything was fine with them. same sites using wireless (not 3g) on my phone load right up. remote desktop into my server and using ie on it they were fine. so I thought maybe it was my NIC so I updated the driver. same thing. changed Ethernet cable, same thing. same sites on chrome and ie load up just fine. using firefox 7.0.1. I run ccleaner practically daily so not a lot of temp files etc. virus/malware free etc. a few weeks ago firefox was so slow on certain sites that it led me to try chrome. I like it but it's not customizable enough for me (layout mostly). this was one of the sites timing out repeatedly with firefox.

I do not have many add ons etc. adblock and bit torrent webui and that is it.

Answer:Re: Timeouts and Sluggishness

I moved your post to its own thread so as not to interfere with the poster's help in the thread you joined.

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Every so often, my computer (mouse movements) gets real sluggish. It seems like some kind of worm activity, but I can't track it down. I used Adaware, a2, Norton Antivirus and RAVantivirus, but nothing has come up. Below is my Hijack This log. Any suggestions?

Logfile of HijackThis v1.97.7
Scan saved at 3:54:37 PM, on 1/29/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\3CMLNKW.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISSERV.EXE
C:\WINDOWS\SYSTEM\HPBPRO.EXE
C:\WINDOWS\SYSTEM\HPBOID.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISUM.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\SYMPROXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\IAMAPP.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\TOOLBOX2.0\APACHE TOMCAT 4.0\WEBAPPS\TOOLBOX\STATUSCLIENT\STATUSCLIENT.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\AIM95\AIM.EXE
C:\PROGRAM FILES\NETGEAR\WG111 CONFIGURATION UTILITY\WG111CFG.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\TOOLBOX2.0\JAVASOFT\JRE\1.3.1\BIN\JAVAW.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\ATRACK.EXE
C:\WINDOWS\SYSTEM\WM... Read more

Answer:Temporary sluggishness

There is a newer version of HJT.

Please go to http://www.spywareinfo.com/~merijn/

Please note: When you download HijackThis put it in its own permanent folder like My Documents for example. DO NOT download to a temp folder or the desktop.

Launch program and click on the SCAN button. After scan click on “ Save Log “. It should save to Notepad.

Click on Edit, then Select All. Then click Edit again then Copy. Then paste log back here in a reply.

DO NOT have HijackThis fix anything yet. Most of what it shows will be harmless / needed stuff. Wait for an expert to review it and advise you.
 

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Hi,

This laptop has become almost unusable. Most of the time recently it runs extremely slowly - programs take a very long time to launch, ctrl-alt-delete either goes extremely slowly or it just fails with an error message - and one time after a restart it went into a diagnostic mode.

This laptop is very new -- about a month old. I haven't installed much at all on it, really just Rosetta Stone language software.

It has plenty of RAM, and I've run the HP Support Assistant to do some tuning up - deleting temp files, cleaning out browser cache, etc., but none of this has helped.

Thank you very much in advance!

-Harris

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by harris at 21:43:32 on 2011-08-27
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2251 [GMT -4:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetwork... Read more

Answer:Stalls and overall sluggishness

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I haven't any other way to put it, This PC has effectively halved its performance.
ADW cleaner had been run and reboot had been back to normal, Lag returned after second reboot.
Scanned with Malware-bytes and came up blank as well.

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I appreciate any help you all could provide in taking a look at my HijackThis log. I know it might not show everything, but my system just seems quite slow compared to normal (slow flash and program sluggishness).

Here it is. Thanks!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:14:49 PM, on 4/24/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\scout\Desktop\HiJackThis.exe

R1 - HKCU\Softw... Read more

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So I originally came here in help of what I thought was a virus/malware causing my computer to be sluggish and extremely slow (svchost.exe will rise to 75% every once in awhile out of nowhere and when the computer is on idle). After many attempts to find it, it turns out the computer was slow for reasons unexplainable (link to post below):

http://forums.majorgeeks.com/showthread.php?t=163681

Well, I was told to do the sfc /scannow to determine if there was anything missing from Windows XP that could have been related to the problem, and of course something popped up saying that it was missing some files necessary for Windows XP. Unforunately, I got my version of Windows XP online from Texas Tech, the school I go to. They don't have purchaseable cd's to repair/install, instead you have to download a package that wipes the computer clean and doesn't repair it. I was wondering if there was any program that could identify/locate the files that were missing, and determine what to do to fix them. I have too many files from classes and other things to effectively back up. Anyone have some ideas?
 

Answer:Windows XP Sluggishness

Find someone with the same version of XP that is on your computer (Home or Pro). You can use his/her CD to repair the system files that XP needs.
Note: I'm not sure if it has to be the service pack version that you have on SP2 or SP3. Someone else will need to answer that.
 

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Hi There

Windows 10 Pro 64bit, 14393.447 Realitively clean install still (system reset done when Avast beta I tested a little 12.4.2281 crashed my user account) Really Sluggish when Running Defender scan and also using Secondife Firestorm viewer, seems with an AMD FX 8310 8 Core processor and 8gb of ram I should be able to mulitask and do both tasks at once or I would think

(Should I do another clean install when I got time) Restoring from my system image right now may not work too well, my external enclosure with the drive in it has died, replacing that drive soon and doing a new system image, a and possibly backing up music to same drive if that's ok)



Previous Antivirus installed was Avast Free 12.3.2280, (installed as force of habit before I decided I maybe better off just sticking with Defender, and Malwarebytes and Anti Exploit possibly) or I can stick with Avast Free til Creators update then do full system clean up then, I also figure when I get my first SSD less data writing to the SSD possibly by Defender, might be a good thing

Answer:Sluggishness for some reason

So is it the enclosure that died or the drive in enclosure. Even store bought units can be opened and the drive extracted. If the drive is okay then you can get an enclosure that allows drives to be swapped and do a restore from there. (I would backup any special data before I attempted restore. Sounds like your music is something you want to protect.)

Regarding putting music on same drive. You may wish to partition your backup HDD drive. You can put image in one partition and music in other. Not understanding exactly how you are configured, wouldn't your Image of "C" include your music? It sounds like you place your data in a different partition from the one you are Imaging?

What are you using for "Imaging". This forum seems to recommend third party product for reliability.

Regarding SSD, I've read lots of articles that say just use your SSD as a normal drive. Of course don't do defrag but this whole idea of keeping the writes low is history. The SSD firmware will manage wear.

As to when to do a clean install I would think your 8 core processor with 8GB's should have no issues multi tasking. The Creators edition is months away so I would be undertaking a clean install now if you can't restore from image in enclosure. A pc like yours running sluggishly would drive me nuts.

(I would also check out the Avast Uninstall tool to completely remove from system. Get it from Avast.)

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Hi guys, I really love your website, I know my my around computers pretty well but I am at my wits end about my own ( how ironic), so the PC is running very slow especially in IE (7)... I check my bandwidth and I am running above T1 speed (3362kb/s), web pages appear to be opening slow, generally it takes alot more time to "wait for a reponse" than to contact the website (5-10x longer) I run AVG and Ad-Aware SE... I have also run several repair (i.e. anti-virus, anti-spyware)... The registry looks clean, I checked my HJT log and it looks good.... please help me...

My computer specs are as follow

ASUS mobo (if you need the model name I can get it, I can't remember for the life of me and don't have time to check right now)
200GBHDD (plenty of space left)
512MB ram
220W PSU (I know it is very low for this system, but I am a poor college student)
P4 2.3GhZ

My e-net card is a generic one, could this cause a sudden drop in speed due to a malfunction? Doubtful, but can I check somehow?

Oh, and all my benchmarks are fine...

Answer:General PC sluggishness

Try another browser (firefox, opera etc) and see if you get better results.
That power supply will cause you problems as it is very underpowered,it's like putting a VW motor in a Mack Truck.
Read the Power supply information from the link in my signature

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Hi all,

I'm an XP Pro user. I can usually work my way out of computer problems, but i'm really stuck this time. I'm here for help because my usual fixes aren't helping. I have read through some threads here, but I can't find anything that resembles my problem.

My Dell E1505 laptop has unexpectedly (few weeks ago) started to load my most common program (such as firefox and microsoft office programs) significantly slower (5+ mins before loading). I've been using Spybot, Spywareblaster and CCleaner for years as my main defense against PC problems. I cannot find anything w/ those programs (+ defrag and erasing files off my hard drive) that helps w/ speed.

Dell E1505
Dual Core T2300 1.66Ghz
2 GB 800 MHz RAM

The only program I've installed since then is the new University antivirus: Trend Micro.

I've run ccleaner and spybot several times to check for problems. No problems. I cleaned about 15-20 GB off my 60GB hard drive to defrag (I didn't have the recommended 15% free). I have trimmed my startup list down to the essentials. Only ONE thing besides the speed has changed. I've noticed I sometimes get a very brief flash on my screen every 5-10 mins. I don't know any other way to describe it other than a verticla "blip" (if you blink you'll miss it). I was thinking it could have something to do with the fact that I use an additional monitor with my laptop now (dual screen). I figured maybe the graphics card was refreshing... Read more

Answer:Unexpected sluggishness...Odd

If the problem started after you hooked up the other monitor, I would unhook it and see if that fixes it. If it has nothing to do with that, I would start by using System Restore to restore the system to before this problem started by using a restore point that was created before this problem started. If you do have System Restore enabled or any restore points that go back that far, I would scan with Malwarebytes and SuperAntiSpyware. Both those programs seem to find more things than Spybot does. Seems to me that SuperAntiSpyware finds more things than Malwarebytes but Malwarebytes can find things that the other one does not. If either program finds any viruses or such, I would post the logs in the "Am I Infected" section of this forum and describe your problems and ask for help there. Here is the link to that section....http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

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The ole gal just ain't what she used to be! Got to wait around a lot these days and she just gets pre-occupied with something and won't pay attention. Some times you have to give her a cold boot in the pants to get going again.

Here is a hijack log - see anything in this that catches your eye?

Cam

Logfile of HijackThis v1.99.1
Scan saved at 8:53:17 PM, on 21/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Fil... Read more

Answer:Solved: Winter sluggishness???

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Hi there

So I've been irresponsible for about half a year as far as any system security goes, and I'm trying to get it all cleaned out and I think I have most of the garbage taken care of but I want some verification from some of you professional-likes.

Deckard's System Scanner v20071014.68
Run by Matty on 2008-05-17 20:28:20
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
77: 2008-05-18 03:28:26 UTC - RP446 - Deckard's System Scanner Restore Point
76: 2008-05-18 02:21:36 UTC - RP445 - Software Distribution Service 3.0
75: 2008-05-18 01:23:51 UTC - RP444 - Removed J2SE Runtime Environment 5.0 Update 11
74: 2008-05-18 01:23:23 UTC - RP443 - Removed J2SE Runtime Environment 5.0 Update 10
73: 2008-05-18 01:23:01 UTC - RP442 - Removed J2SE Runtime Environment 5.0 Update 9


-- First Restore Point --
1: 2008-02-18 01:14:14 UTC - RP370 - System Checkpoint


Performed disk cleanup.



-- HijackThis (run as Matty.exe) -----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 8:30:11 PM, on 5/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
... Read more

Answer:Checkup, some sluggishness and stuff

Hi,

Your logs are clean.

Please run download and run this tool.

Familiarize yourself with this combofix tool.
http://www.bleepingcomputer.com/comb...o-use-combofix

It's IMPORTANT to carry out the instructions in the sequence listed below.
***************************************************

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop **

Please ensure you read instructions carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.
*/*


Please Note:

1. Disconnect from the internet. Unplug the cable from the wall.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.
*/*

Double click on ComboFix.exe & follow the prompts. When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a new HijackThis log so we can continue cleaning the system.
Note:
Do not mouseclick... Read more

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ya know how windows is so nice and fast when you do a fresh install. it boots fast programs open fast it doesn't randomly just start grinding the hard drive for no reason. then after about 6 months or so, its slow sluggish and just sucks. normally at this time i would just reinstall windows and back back to speedy town. But this has now become a problem on my work computer. It would be a nightmare to try and reinstall windows on this, and better yet i would have to do it on my own time and not get paid for it.

So my question to you, are any of these "registry cleaner", pc tuneup software packages any good? can they fix the malaze and bloat that builds up over time.

I do a good job of trimming anything from my startup and msconfig, but the bloat just seems to grow and grow no matter what.
 

Answer:WinXP: any way to fix the 6-month sluggishness?

RegScrubXP will do a good job of cleaning the registry. Aside from that, just making sure it's malware-free, defragged, and latest drivers installed should keep it running nearly as fast as a fresh install.
 

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Hi guys

I've been having a certain adware problem. I have this banner or toolbar or whatever one calls it appearing at the bottom of my screen. I've attached an image of it here but dont know if its big enough to make out.

For the adware I ran Spybot's Search and Destroy, as well as Adaware. Both found a lot of gunk but this horrible toolbar is still at the bottom of the screen and I cant even get rid of it by pressing the X at the topright corner or rightclicking on it or what not. Please help!

Thanks
Dan
 

Answer:getting rid of this adware / computer sluggishness

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Some websites will not work at all.

Logs attached.

Thanks in advance.


 

Answer:Numerous pop ups and general sluggishness.

Malware Bytes
 

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I'm running Windows 10 on a Toshiba Satellite Laptop with 8 gb of RAM and an Intel core i7 processor
 
The computer has been sluggish since Windows 8.1 was the operating system. I would get an email which would take 20 minutes to open, then try to download a document from it that would take longer, then open in compatibility mode and refuse to enable editing. After months of these kinds of problems, I took the laptop to Best Buy where I paid to have it repaired. When I got the computer back, the Geek Squad told me that there had been some malware slowing down the system, but it should all be gone and ready to update to Windows 10. So I went home and tested the computer, which seemed to be running a bit faster than before, though I didn't test for any glitches.
So I installed windows 10, and now it's gotten a lot worse. The computer takes 5 minutes to reach the login page, and when it comes up, the accessibility center flashes on and off in the bottom right. Upon signing in, the shortcuts on the bottom of the screen come up one at a time and blink at times, and the start menu often locks up and refuses to open at all. The white icons in the bottom right of the screen have gone from 9 icons to only 2 (notifications and WiFi) as the battery icon and volume icon have both disappeared completely. Upon opening a document from the hard drive, the computer added 20 blank file icons to the desktop with no names. When I tried to delete them, they wouldn't go away, and right clicki... Read more

Answer:A Lot of Glitches and Erratic Sluggishness

Let's take a look at these reports for starters.  It may take a while to generate them with the system being so sluggish, so please be patient and let them complete.:
 
1)  Please provide this information (even though you're not having BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html
 

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ok, i've been working on this laptop (cousin's son, donated to cousin because of problems) for about 1 week now (dell inspiron 5100 - windows xp2, pentium 4, 2.66 ghz, 256 ram, now 512 ram). however my compaq presario (amd athlon 64, 3000+, 797 mhz, 512 ram), is a little bit snippier than this one. i cleaned as much of the crap off of it as i could. i then went thru the malware forum, and it is deemed clean. also, all the programs that i use (antispy, antivirus scans, etc), i have on my comps), so i don't think this should be an issue.

http://forums.majorgeeks.com/showthread.php?t=159082 <-- Vundo, and a bunch of other stuff...

now, it's sluggish booting up (prior to windows), then once i get to the login screen it's still sluggish. once it boots up, and is running it seems fine. i'm wondering if i should try to do a repair of windows? if so, i'm not exactly sure how (link below). i've just noticed stuff here and there that don't seem right. however this is a problem that i've recently seen (screenshot below), notice i can't select anything.

if i try a repair (i have an oem disk?), is this the option that i want (link below)?

http://www.flickr.com/photos/[email protected]/2481921466/sizes/o/

fyi, i've just recently defragged, and have gone thru my registry (with ccleaner), and another, and it still seems the same. any ideas, comments? thx, sos

edit - i would do a clean install of windows (my disk, an... Read more

Answer:windows sluggishness question

You can use the Jalapeno Keyfinder to get the Office key from the PC (unless it's Office 2000). Then you can use your Office disk if you have one and it's the same version. Anyway, a repair install is probably a good idea at this point. Toggle the system restore 'switch' first to clean all the restore points before doing the install (right click My Computer > Properties > System Restore; check the little box, click Apply, wait a bit, uncheck the box, click OK), and be sure you have all the drivers on a CD; sometimes repair installs don't go as smoothly as one would hope. Occasionally all the user profile info and personalized settings, desktop shortcuts, file associations, and the like get 'lost' during the repair. The end result is that all the stuff in My Documents is still there, and the Program Files folder still has all the programs in it, but none of the installed software will run, and none of it comes up under Start > All Programs or is the software listed in Add/Remove Programs. This is because the file associations and their .DLL files (among others) get disconnected. On the plus side, all the documents, pictures, and music will still be there, and should be functional once the programs that open 'em are re-installed. But don't let this dissuade you from trying the repair; this only happens 1 out of 25 or 30 repairs (in my experience) or maybe even 1 in 40, so the odds are on your side. Here's a link with st... Read more

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A few weeks ago I got a real nasty virus spread onto my computer. I don't know what virus it was, it was a macro of some sort. The problems started immediately after I opened a word document I got off the 'net. Most of it was mouse-related, but not all of it. The computer seemed alot slower, and the mouse pointer moved slowly when the computer was processing alot and sometimes was completely unresponsive.

I tried using AV software to no avail, so I decided to format. I thought it was overwith, but once I reinstalled Windows, I saw the same problems gradually return, usually the loss of mouse during a game. I also had problems with my Belkin USB network adapter, which usually just went out every now and then, just like the mouse.

That's when I put 2 and 2 together: Both the mouse and adapter are USB, so I figured it must be a USB problem. I have two extra USB ports mounted on the mobo, so I put them both right into the motherboard ports. The problem is happening a lot less, but it's still there.

The thing that really concerns me is performance. The problems aren't as noticeable when doing something like browsing, but gaming is where it is put to the test - and it's not measuring up like it did before. Take Enter The Matrix for example - it ran flawlessly before, now it's slow and choppy.

I haven't changed anything with my hardware. I cleaned out the motherboard to remove excess dust, and I switched HD's a few times. I thought it... Read more

Answer:General sluggishness after virus

back any data you need and reinstall your os
 

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hey guys how are all of you?

I'm having issues with my PC. i will describe my issue and if someone can help that would be awesome... I currently run everything in admin mode. most of my games force me to. When my pc just turns on it is quick instant response time, but after running for half a day it becomes slowed.. When i click on a program to start you know how it goes to a lightey darkend screen and the yellow dialog box asking to run the program? Well this is how it works. i get a full black screen for about 15 seconds. then the yellow dialog box then the black screen again for 15 seconds. this is on any of my programs. then back to desktop then the program starts. and not even then does the program really start takes about 15 more seconds then black screen then the program starts running. BUT it still isnt.. the screen goes black, then goes to a lighter shade of black, then dark black, then lighter shade of black then the program starts time elaspes 45 seconds or so.. this is for any program.. and when this occurs the black screens i get this EEEEEEEEEERRRRRRRRRR sound from my speakers and if something else is running say teamspeak they all disappear for that time till the program starts.

Also another way to see this issue is when i alt tab out. Takes 2 seconds when the pc is just start or before hand. now it coudl take 45 seconds to get to desktop and 45 to get back in. while this could also cause programs to stop responding and screws with the icon placemen... Read more

Answer:Windows 7 Sluggishness issues

The first thing I personally would do is take out the second graphics card, and see if it does the same with your original. Have you checked your Task Manager to see which process is taking up the most CPU?

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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Hi all. New guy. Anyway I'm having some serious problems with Vista here.

First off, specs:

Model: HP Pavilion M9350F
OS: Windows Vista 64 SP1
CPU: AMD Phenom 9850 Quad Core
Gfx: GeForce 9800 GT
RAM: 6gb unknown make
Optical: TSST 16x DVD-RW multi-drive
Primary storage: "ST375063" 750GB HDD unknown make
Secondary storage: Maxtor 250GB HDD
Primary audio: Focusrite Saffire LE
Secondary audio: Line6 Gearbox Gold
Tertiary audio: Realtek Onboard HD Audio

So basically, the first problem I am having is random shutdowns. Now, I'm not sure if that has anything to do with the other problems I'm having. After all we do get frequent brownouts out here, and I am using an ancient APC UPS that only seems to actually work 50% of the time anymore, so it is possible that the random shutdowns are just freak occurrences. They do predate the other problems by quite some bit (these have been going on just about since I got this computer 5 or 6 months ago) and happen few and far between (maybe once every 72 hours of uptime).

Now recently, however, I've been having much more serious issues. Starting yesterday afternoon, Vista has been very slow, and will often lockup. Not really a hard lock. I can still move the mouse, and in some cases even type, but most programs stop responding. Especially FireFox and Windows Explorer. Some programs, such as mIRC, continue to work for the most part except for intermittent moments of freezing. But Windows in general is unresponsive ... Read more

Answer:Vista 64 SP1 Lockups/General Sluggishness

For intermittant problems like this, I always use a Live knoppix CD (or any other linux CD).
If these load reach the desktop, I know Im looking at software faults in windows, however if they fail to load, then its a possible hardware problem.

As you can boot into safe mode (is that still possible after your last edit?) then its a possible driver issue or some other software issue using much system resource and slowing the computer down).

You will only be able to find this booting normally and running task manager (which is not possible now).

Your data is still recoverable, as long as you have no serious hard drive damage. If Vista fails to load, a live linux CD, Ubuntu, Knopix, etc, will boot your system and requires no windows files to load. You can then mount the drive, copy your data over onto a USB hard drive. As you have no linux experience your problem your best bet is to seek assistance at one of the user groups:
http://www.linux.org/groups/usa/

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Hi,Around 1-2 months ago, my PC was downstairs with no known issues. I recently moved it upstairs into my room and I've been getting ridiculous issues that are driving me insane. In a nutshell, my pc seems a lot more sluggish with random lag-spikes, similar to those you'd get online (although this occurs when I'm using the PC offline). I only noticed this because one day my speakers would cut in and out randomly, and would sometimes stutter and repeat. I tried a ton of different fixes, most of which were physical (like relocating the PC, checking wire connections, etc), since I hadn't changed any software/program before and after moving the computer.I figured that the spikes were due to the speakers, so I disconnected them altogether, but I'm still getting the spikes, and I'm really confused as to what the underlying issue is. Here's a list of things I've tried:- Ran Norton360 and MBAM scans, both were negative for viruses/malware- Did a disk defrag (before the defrag there was only 4% fragments, after defrag the issue still persists)- Cleared browsing history/cookies (I don't think the issue is internet based but I thought I'd might as well)- Performed a disk cleanup on both C: and D: drives - Cleared useless files (such as word docs, no windows files) (Currently the C drive has 11.1GB free of 49.9, and the D drive has 1.29TB free of 1.81, so I don't think its an issue due to too many files)- Closed all unnecessary runni... Read more

Answer:Sudden PC sluggishness - Asus, Windows 7

Sorry, I don't know what lag spikes are. Please describe the problem in detail. EXACTLY what is happening and when does it happen?

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Last night my teacher was passing around a usb stick and by the time it got to me it had been infected with a virus (trojan horse actually) but thankfully AVG caught it. But then I got to thinking about the general sluggishness my computer has had recently and decided to run hijackthis to see if there is any malware up in this.

Here is the log from the hijackthis scan

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:36:59 PM, on 8/20/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\D4\D4.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Users\Josh\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
c:\Program Files\WIDCOMM\Bluetooth ... Read more

Answer:General sluggishness and poor performance

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Hello,

A computer in my small P2P network of six 2010 computers that all run Win 7 Pro has been behaving sluggishly for the past couple of weeks. The user says that some days it seems fine but other days it takes forever to do a simple task.

With the user out of the office for a couple of days, yesterday I began trying to diagnose the problem. I have noticed and experienced the following:

1) The first time I tried to boot the computer, it got caught in a boot loop and froze on the black Windows screen that says ?Starting Windows?. I had to do a hard shut down to break the freeze.

I booted into Safe Mode and followed the recommended action to run ?Startup Repair?, which was unsuccessful in fixing the problem.

I did a System Restore to the ONLY restore point, which was 3/24. This enabled me to boot the computer normally.

2) Once the computer had booted normally, I noticed that when I booted MalwareBytes (free version), it was unable to connect to the internet to update its definitions. Firefox (the default browser) also cannot connect to the internet, although Internet Explorer can. MalwareBytes found no threats in its scan.

3) Our default firewall/AV is Norton 360, and it is not running. Nor can I get it to boot (I get an ?unspecified error? when attempting to boot).

4) Reviewing the System Log in Event Viewer, I have found in the past month increasingly frequent errors, one of which was critical (system reboot w/o clean shutd... Read more

Answer:intermittent sluggishness/lots of errors

Update

I've at least partially resolved the issues by following the instructions in this post: Norton Internet Security Error Message 8504, 104 - Norton Community.

Norton is now running again, and Firefox is connecting to the internet. I'll keep my eye on the System Log to see if the errors continue (seems to be OK at the moment), and I've asked the user to keep me apprised if there are further performance issues.

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Hi. I've been having trouble with google searches being redirected, pop-ups/ads, overall slowness, and crashing of programs (firefox mostly). Help would be greatly appreciated.

I'm running on Windows XP (32bit) SP2. I do have the boot CD.

Also, I had to make this post from another computer. Whatever is on my infected computer wouldn't allow me to successfully submit this thread. Kept getting a Connection Reset error.

edit: Also also, I ran a Malwarebytes scan with no results. I have the logs if needed.

DDS (Ver_10-03-17.01) - NTFSx86
Run by nh at 17:43:25.28 on Sun 09/19/2010
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.594 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Silicon Integrated Systems\SiSRaidPackage\SRaid.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre6\b... Read more

Answer:Malware/Redirecting/Sluggishness/Crashing

Please run the following:

Please download Rootkit Unhooker and save it on your desktop.Disable your security programs
Double click RKUnhookerLE.exe to run it
Click the Report tab, then click Scan
Check Drivers and Stealth Code,
Uncheck the rest, then click OK
When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
Wait till the scanner has finished then go File > Save Report
Save the report somewhere you can find it. Click Close
Copy the entire contents of the report and paste it in your next reply.
Note - You may get this warning, it is ok, just ignore it:"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

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Last night my teacher was passing around a usb stick and by the time it got to me it had been infected with a virus (trojan horse actually) but thankfully AVG caught it. But then I got to thinking about the general sluggishness my computer has had recently and decided to run hijackthis to see if there is any malware up in this.

Here is the log from the hijackthis scan

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:36:59 PM, on 8/20/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\D4\D4.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Users\Josh\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
c:... Read more

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I noted yesterday (09/18/08) that my browser had started loading pages very slowly. Suspicious, I ran CC Cleaner to clean out my temporary internet files and registry, but this had no effect. While I looked for a solution to the issue, I noticed that while loading websites the Status Bar in Mozilla Firefox seemed to be attempting to load pages totally unrelated to what I was viewing (such as ad.yieldmanager.com). I believe this is a form of spyware, but do not have the technical expertise to know where to remove this hijacked data manually.

Currently I am using avast! antivirus, and recently updated to Windows Service Pack 3 when my automatic updater suggested I do so.

I would appreciate it if an analyst could walk me through the cleaning process. Here is the text of my HijackThis log, thank you for your time.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:56:30 PM, on 9/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Devic... Read more

Answer:Browser sluggishness/possible spyware invasion

Hello, reyesj
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and paste them ... Read more

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Hi im concerned about the two svhost.exe in my process list. Any help would be great

Logfile of HijackThis v1.99.1
Scan saved at 11:18:03 PM, on 10/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Soft... Read more

Answer:svhost.exe and general laptop sluggishness

dump...am i allowed to do this?
 

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I have two problems, one specific and the other general. First is the recurrence of the Active Desktop Recovery screen at startup. I do not use an active desktop so I do not understand why this keeps happening. Also everything (startup, opening programs, loading webpages, etc)
has been very slow. Virus scans show nothing more than the usual tracking cookies. I normally browse with Firefox, only using IE when required.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:55:13 PM, on 8/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Documents and Settings\All Users\WordPad\{C5374CAE-652A-8B86-8EAA-2ECDBC944FA2}\cftmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\av... Read more

Answer:Active Desktop Recovery and Sluggishness

Let me add frequent system freezes, which include cursor immobility and no access to Task Manager, to my list of annoyances.
 

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Hi. I'm not great with computers - sorry. I'll start with some system info then explain what's going on:

Currently: Windows 10.0.14393 Build 14393 (was up to date with latest updates before reset but not now)
Asus X555UJ laptop
64 bit Intel i5 2.3Ghz dual core processor
4GB RAM, 1TB SATA HD
NVIDIA GEFORCE 920M (2GB adapter RAM) and Intel HD graphics 520 (1GB adapter RAM)

My problems began with an open source illustrator program called Krita. Downloaded it as a portable version. It ran ok for a short while then started seizing up and slowing down. It got progressively worse and started to affect the rest of the system outside Krita. I ran some virus and malware scans to see if a virus might be the cause (AVG-free version/McAfee/Windows Defender, and Malwarebytes), but they all came back clean. I checked for updates on all installed programs and drivers - all were up to date. Tried to recover the system with Windows update - no dice. Next I ran the windows memory diagnostic tool and it reported everything was ok. Ran a few troubleshooter tools and they were all ok. Ran disk clean up and cleaned out all my junk files - no change.

Task manager showed high disk usage for windows explorer even though I had no windows open. I didn't know what else to do so I saved my files elsewhere and reset to factory conditions. When it rebooted it was still slow - takes several minutes to load up the images in folders when I go to (say) Videos. So I figured it had to be ha... Read more

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Sometimes it takes X201s so long to perform copy/paste operation. I'm not talking about massive files or enormous amounts of text. It can be just two words in the Word document, but machine needs 15 seconds to perform that, the same amount of time to paste. It even happens when only MS Word is running and when the document is only half of page. If the machine in that type of mood and I try to copy a piece of image from Photoshop, application is most likely to stop responding. I think it is definitely has something to do with Clipboard, because when such thing happens nothing else is affected. I can run 5-10 resource demanding applications simultaneously without problems at all - everything works fast and smooth, but if I need to copy something even super small, machine gets stuck for some time. I'm not considering that to be OS problem, because system is 2 month old.Has anyone experienced something like this?      





_____________________________________T60 2007-63G, Windows 7 & X60s 1704-5UG, Windows 7 & x201s 5143-28U, Windows 7

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Hello (Kevin80...you still on-board?) -
Tho I'm bummed to have had to return, Below are my stats:


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD V140 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 1
RAM: 1786 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250, 256 Mb
Hard Drives: C: Total - 220532 MB, Free - 121439 MB; D: Total - 17637 MB, Free - 2550 MB;
Motherboard: Hewlett-Packard, 1604
Antivirus: Norton Security Suite, Updated and Enabled
Computer has been sluggish for some time. Most recently have noticed ads popping up E-V-E-R-Y-W-H-E-R-E. Most, when they launch, contain a reference to "bnvdrs.com........." prior to their appearance.
This eve, I finally ran Malware bytes, and the following were quarantined:
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 8/1/2014
Scan Time: 10:52:55 PM
Logfile: 14-0801_Malwarebytes log.txt
Administrator: Yes
Version: 2.00.2.1012
Malware Database: v2014.08.01.06
Rootkit Database: v2014.08.01.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: brandon
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 356362
Time Elapsed: 42 min, 15 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM... Read more

Answer:bnvdrs.com adware AND general sluggishness

slight addition:
Ran malware bytes again. this time it indicated that it quarantined SuperFish. I 'copied to text', but it looks different than the simple report declaring it quarantined SuperFish.
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 8/2/2014
Scan Time: 12:22:08 AM
Logfile: 14-0802_Malwarebytes log.txt
Administrator: Yes
Version: 2.00.2.1012
Malware Database: v2014.08.02.01
Rootkit Database: v2014.08.01.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: brandon
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 355946
Time Elapsed: 25 min, 54 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 1
 

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Dear Tech Support Guy community,

My laptop (info below) has been sluggish for a while, and having lately kept a close eye on the most CPU-demanding processes under Task Manager (under zero-load conditions, i.e. empty taskbar), I have a list of three suspect executables.
ZenworksWindowsService.exe - part of the Novell network software
id_tray.exe - runs iDrive, a cloud backup service that I've set up to run daily, typically from 3pm till about 3:20pm
WmiPrvSE.exe - apparently a legitimate Windows service
The AV that is installed on this laptop, SOphos, has, for some reason, stopped updating correctly for a while, as you can see int he log below. Since I never found that particular AV helpful anyway, I've scanned the above 3 exe's at virustotal.com, which I'd have thought is also more up-to-date. All three of them seem clean, even after requesting a re-analysis.

How else can I check whether these exe's have somehow become infected/hijacked? I am not really up-to-speed with how the latest malware infects PCs nowadays, so it might not be as simple as it used to, i.e. identifying&cleaning specific exe's. I know HijackThis is a very good tool for detecting malware that hijacks a PC's resources, however afaik it is for *browser* hijackings in particular, whereas right now my suspicions lie with the above-mentioned exe's.

I should add that I am using the free version of "Windows 8 Firewall Control" (even though I run Win7), ... Read more

Answer:CPU-intensive (but AV-clean) executables cause sluggishness

longtalker, I had closed your earlier thread due to it's being a company rig. Now that you've bypassed my closure of that thread, I've added an infraction. There are very good reasons we don't work on company rigs.

thanks,

v
 

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Good morning, Tech Support People.
About a week ago, my circa 4 year-old Dell Inspiron 6000 labtop running XP OS was operating somewhat decently. Then I downloaded a rather large word file and attempted to download an unwieldy .jpg---both for work and both having cleared Gmail's virus scan. System's been runningly increasingly slowly ever since. Tried removing suspect Word files and have run several Norton scans---diagnostic, spy/mal-ware, optimization---all of which produced nothing of note other than my "CPU is running slowly" (not v. helpful). Thought that before I gave into the dark temptation of registry scrubbing, I'd reach out to y'all for a little assistance.

Any thoughts? My sincere thanks in advance!

To this end here is my HijackThis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:48:35 AM, on 5/13/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Exp... Read more

Answer:XP Sluggishness - Hijack File included

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Original thread: http://forums.majorgeeks.com/showthread.php?t=165062
Second thread: http://forums.majorgeeks.com/showthread.php?t=165345

Basically, I'm not sure what else it could be at this point. Suggestions on handy tools for checking temperatures and what normal ranges on a laptop would be would be handy in checking this out.

Thanks!
 

Answer:Laptop overheating causing sluggishness?

My laptop is still powered down as I don't want to repeatedly overheat it to test things out without some sort of plan worked out. Any advice?
 

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it seems that whenever Windows checks for Windows Updates (wuauclt.exe), my computer gets very sluggish - Firefox takes forever to change tabs, Winamp freezes, I can open the start menu and wuauclt.exe and svchost.exe hog all my memory.

I installed MSE a few days ago to replace Avast, which I had a problem with. Is MSE causing interference with Windows Update? Furthermore, I had Windows Update automatically look for updates at 3:00AM everyday, these updates come randomly during the day instead (like at 2:30PM). I set them to Every Saturday at 4:00AM instead, but I suspect they'll keep coming whenever they want.

The problems mostly go away when the Windows Update shield finally appears in my system tray after about 45 minutes telling me about updates I have to run (I always do custom install just to see what those updates it downloaded are).

Is Microsoft Security Essentials causing this? Or is it something else? Scanning with MSE gives my system a clean bill of health, so that's why I suspected the antivirus.

The Automatic Updates menu tells me that the preselected "Automatic Updates" option will download and install these updates, so why do I even get the Windows Update shield in my system tray which I have to click on to install the updates?
 

Answer:Solved: General Sluggishness Caused by wuauclt.exe/MSE

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:11:35 AM, on 3/30/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\Program Files\DellTPad\Apoint.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\WINDOWS\system32\WLTRAY.exeC:\WINDOWS\system32\igfxsrvc.exeC:\WINDOWS\stsystra.exeC:\WINDOWS\system32\KADxMain.exeC:\Program Files\Dell\MediaDirect\PCMService.exeC:\Program Files\Winamp\winampa.exeC:\Program Files\Google\Google Talk\googletalk.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\AIM6\aim6.exeC:\Program Files\DellTPad\ApMsgFwd.exeC:\Pro... Read more

Answer:popups, redirecting links, sluggishness.... heres my log

Hello bigpanamaguy1, and to Bleeping Computer Forums, My Nick is Net_Surfer I'll be glad to help you with your computer problems.I will be working on your Malware issues, this may or may not solve other issues you may have with your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so I can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Please note that whatever repairs we make, are for fixing "your computer problems only" and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown Here.Please be patient and I'd be grateful if you would note the following:The cleaning process is not instant. HijackThis logs can take some time to research, so please be patient with me. I know that yo... Read more

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Dear Tech Support Guy community,

My PC (info below) has been sluggish for a while, and having lately kept a close eye on the most CPU-demanding processes under Task Manager (under zero-load conditions, i.e. empty taskbar), I have a list of three suspect executables.
ZenworksWindowsService.exe - part of the Novell network software that is embedded with this PC's OS
id_tray.exe - runs iDrive, a cloud backup service that I've set up to run daily, typically from 3pm till about 3:20pm
WmiPrvSE.exe - apparently a legitimate Windows service
The AV that is installed on all my company's PCs (of which this is one), SOphos, has, for some reason, stopped updating correctly for a while, as you can see int he log below. Since I never found that particular AV helpful anyway, I've scanned the above 3 exe's at virustotal.com, which I'd have thought is also more up-to-date. All three of them seem clean, even after requesting a re-analysis.

How else can I check whether these exe's have somehow become infected/hijacked? I am not really up-to-speed with how the latest malware infects PCs nowadays, so it might not be as simple as it used to, i.e. identifying&cleaning specific exe's. I know HijackThis is a very good tool for detecting malware that hijacks a PC's resources, however afaik it is for *browser* hijackings in particular, whereas right now my suspicions lie with the above-mentioned exe's.

I should add that I am using the free ver... Read more

Answer:CPU-intensive (but AV-clean) executables causing sluggishness

Howdy. From the 'everyone must read prior to posting' sticky.......

IMPORTANT NOTE REGARDING CORPORATE/COMPANY OWNED COMPUTERS

Please do not request assistance for corporate/company owned computers. Many changes/deletions are made during the clean up process, some of which may involve uninstalling programs, deleting folders/files, changing settings and/or removing policies etc. As we have no way of knowing for sure if these are actually needed for company operations, malware issues in these cases should be handled by your own IT Departments in order to avoid any undesirable results.Click to expand...

as a result, closing.

thanks,

v
 

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Hello All, I have Yoga 2 11, since last year (11.6 Inch, 500GB Hybrid Drive, 4GB RAM(  Recently with the past couple of weeks, I've noticed my system really getting bogged down and getting sluggish with doing everything.   I have Advance System Care running at start up and it shows the memory slowly getting used up and into the high 90'% range.  I'm not running anything memory intensive; just Chrome, and the built in email and calendar program.  I had windows 8.1 and upgraded a couple of months ago to windows 10 without any issues.  Only recently has my system slowed down and takes too long to respond to clicks, openining and closing programs, syncing with emails immediately from server, etc. I've tried downloading a system update from Lenovo and a bios update AACN94WW.  It does not solve the problem.  The machine gets so slow that I have to reboot it every couple of hours (or less) to keep it running as it should.  When the machine reboots, memory use starts off slow 40% or so, and slowly creeps up til the 90's.  Evenutally the machine takes too long to respond. Any suggestions to resolve this would be greatly appreciated.  Thanks... Ed

Answer:Yoga 2 11 - Overall Sluggishness & Excessive Memory Use by the System

Hi Ed,what did the "Task-Manager" said?Any software that use too much memory, harddisk or CPU-time?Start the "Task-Manager" as you start Windows, look at when your computer is going slow.To start the "Task-Manager" press <Ctrl><Alt><Del> at the same time, select "Task-Manager". GreetzHelix2000

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This is the 1st anaylsis of this computer. Older with 391728..???? of RAM, WinXP-Pro with newly installed 250GB of storage. Thought that would quicken it up, but no.Did all the prep work with mostly just tracking cookies and a few Registry issues with Windows LiveOne on-line scan that I threw in for good measure.Still slugging it out....Thanks in advance....I'd like to see the oldie purr once again...If possible...Logfile of HijackThis v1.99.1Scan saved at 3:42:24 PM, on 6/8/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\PROGRA~1\Grisoft\AVG7\avgemc.exeC:\Program Files\SiteAdvisor\6066\SAService.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\AOL\1168454506\ee\AOLSof... Read more

Answer:General Sluggishness And Hang-ups....occasional Crash

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new HijackThis log. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. During the cleaning process, if any other issues appear, please let us know.

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Logfile of HijackThis v1.99.1Scan saved at 10:52:28 PM, on 9/18/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exeC:\WINDOWS\SYSTEM32\WISPTIS.EXEC:\WINDOWS\System32\tabbtnu.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exeC:\Program Files\Network Associates\Common Framework\FrameworkService.exeC:\Program Files\Network Associates\VirusScan\mcshield.exeC:\Program Files\Network Associates\VirusScan\vstskmgr.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\Program Files\Intel ... Read more

Answer:Log To Analyze-- General Sluggishness And Recent Infections

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.
I apologize for the delay getting to your log, the helpers here are very busy.
Your log is clean. I don't find any signs of malware.
Other than sluggishness, are you having any other issues?

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Hi,

It all started when I tried to upgrade to Zone Alarm..My computer became sluggy..so I decided to get Webroot and now I notice I have vituomonde, when I start my computer (XP Home) I get a rundll message some modules cannot be found..my operating system updates is not turned on when it is actually and it wont let me turn it on...now as I am writing this I got a buffer overrun defected for windows\explorer.exe.. My connection to the internet is not the greatest and it is very hot in Boston and I am frustrated (but BEAT LA).. hijack file attached..will post any other docs shortly..

cant get vundo fix due to connection issues

my external hard drive is now not recognized???? I had uploaded vundo fix and other fixers...but cant open ...it freezes my laptop
 

Answer:Solved: Many issues: rundll, virtuomonde, sluggishness

so I did it and it says no infected files..but why each time I do a scan with spy sweeper antivirus and spyware it finds it and quarantines it each time...???
 

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Here are logs from HJT and Panda Activescan:

Logfile of HijackThis v1.99.1
Scan saved at 9:12:55 PM, on 5/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\AOL\1109257240\ee\AOLSoftware.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
C:\Program Files\Common Files\AOL... Read more

Answer:[SOLVED] General sluggishness - HJT log posted for cleanup

Please print the below instructions or copy them to Notepad.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. CleanUp! deletes EVERYTHING out of your temp/temporary folders. It does not make backups. If you have any documents or programs that are saved in any Temporary Folders, make a backup of these before running CleanUp!. Run CleanUp! and click on the CleanUp! button. Let it run. After it's done, click the Close button and choose Yes to logoff.

Restart your computer and boot into Safe Mode (if you don't know how, go to http://www.bleepingcomputer.com/foru...howtutorial=61 ). Make sure to close any internet browsers that may still be open.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Sea... Read more

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Hi all. I hope I can get some advice on this...

First off, I am a long time computer user and understand WinXP fairly well, just to give you an idea of my ability to understand your advice.

Starting about a week ago, my computer has completely changed its behavior. The OS is quite sluggish, and most programs are especially slow in loading up. I monitor what's happening in the task manager, and I don't see any heavy CPU activities. What I do notice is that most programs are only loading up at about 2MB / sec. Something else new that I'm seeing is that services.exe is often taking about 5% CPU, where normally I never see it taking anything. In the first 3 minutes of runtime, it will take 100% and freeze the system for a few seconds.

I really haven't done anything new that I can think of. I did update to the latest NVidia video drivers, but as part of my diagnostic process, I uninstalled the driver and installed the old driver. No change.

Here's a list of what I've done to try and diagnose the problem, with no positive results:

- Scandisk
- Defrag
- Registry clean
- AVAST! virus scan
- AdAware scan
- Examined SMART info on my HDD (WD SATA single drive)
- Ran Prime95 overnight to check for memory issues
- Ran Sandra benchmarks / tip wizard to check performance issues
- Consistently monitor CPU usage using Speedfan and Task Manager
- Tried disabling HDD write cache and index service
- Nothing showing an issue in the device manager
- Event viewer shows n... Read more

Answer:Sudden major sluggishness in loading of programs

i just had a similar problem, and the cause i found was the fan on my CPU heatsink had failed, listen to hear if the fan is running or sounds strange. Hope this helps.

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Hi Everyone,

Would someone please assist me to clean up my computer which has become very slow to start and shut down and is generally very sluggish.

Thanks.

John
 

Answer:Help Needed Slow Start Up General Sluggishness

Hi Everyone,

Help still required. Suspect Malware etc.

Thanks

John
 

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I have had my Dell 8500 laptop for about 4 years with no problems.  Its a little outdated now, but still holds its own with a 2.0 gHz P4 m processor, 1.5 gig ram, and a decent mobile Nvidia card with 64 mb dedicated memory.  Recently it has been acting incredibly sluggish and I figured it was time for a complete reformat and fresh installation of WinXP.  I completely wiped out the hard drive and installed Windows fresh, but it didn't seem to help.  In fact, if anything my computer seemed even slower!  The computer has absolutely nothing on it but Windows, Firefox, iTunes, Works Suite, Office 2003, and Symantec.  I updated too all the most recent drivers for my hardware and installed several windows updates, neither of which helped.  My computer is now to the point where simply opening Firefox or Excel can take as long as 5-7 minutes.  When this happens, I am not even able to bring up my system monitor by pressing CTRL+ALT+DEL.  The cursor turns shows the the computer is thinking for a few seconds, then it goes back to an arrow and the program/monitor won't open.  It doesn't seem to take my computer any longer than usual to start up when it has shut down and I don't encounter any complete freezes or blue screens.Now I suspect the problem lies not in the software but the hardware.  I ran both the Microsoft memory checker and Gold Memory.  I also used a set of tools made by Seagate to run a complete ... Read more

Answer:How do I detect a possible hardware error resulting in extreme sluggishness?

Download SpeedFan, install it, and let's see what it says about your temperatures.  It also provides some info on various voltages flowing through your system.  How many fans do you have, altogether?  Have you looked inside your computer case to see whether a lot of dust has accumulated?  If it's dirty, you should clean it.

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(i have followed every procedure, and have attached all logs.)
I have 2 computers i am doing this for both one today, and one next weekish.
first is my Alienware laptop.

I have all of the problemslisted above.
I have general sluggishness on Chrome, and while editing videos (which didn't used to happen)
I have that darned funmoods browser thing that wont go away.
My connection will randomly just drop.
Startup is rather slow latley.

Thank you so much in advance for all the help!

-Drew
 

Answer:Sluggishness, Funmoods, redirecting, and random loss of connection

Welcome to Major Geeks!

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.funmoods.com/?f=1&a=ax...tBtByBtN1L2XzutBtFtCtFtCtFtAtCtB&cr=361559653

After clicking Fix, exit HJT.

Please download OTM by Old Timer and save it to your Desktop.

Right-click OTM.exe and select Run as administrator to run it.
Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
(or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
the code box

Code:

:Processes
explorer.exe

:Files
C:\$Recycle.Bin\S-1-5-20\desktop.ini
C:\$Recycle.Bin\S-1-5-21-1644299666-3095635643-3673860248-1000\$I2I9L2C.exe
C:\$Recycle.Bin\S-1-5-21-1644299666-3095635643-3673860248-1000\$R2I9L2C.exe
C:\$Recycle.Bin\S-1-5-21-1644299666-3095635643-3673860248-1000\desktop.ini
C:\Program Files (x86)\blekkotb_031
C:\Users\Hett\AppData\Local\Temp\CRX_75DAF8CB7768
:Reg
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
"Backup.Old.Defau... Read more

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Here's my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:29:47 PM, on 4/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Fil... Read more

Answer:Solved: Random computer sluggishness and internet disconnect

Hi, Welcome to TSG!!
Go to Add/Remove programs and remove Logitech Desktop Messenger. It is not required and not working properly. You can reinstall it later if you would like to.

Restart the machine and post your log again.
 

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Hello!

First, Thank you for your help. I'm usually pretty good at caring for these problems on my own, but this one has outdone me.

I appear to have some sort of infection on my laptop, which is running Windows 7.

It actually started as a much larger infection, or just multiple viruses/spyware that somehow manifested all at once... (I'm still at a loss as to how they even got on the machine to begin with, but oh well.)

I was able to clean out some of the issues, including system fix, some weird registry files and a few number letter things using Hijackthis, GKill, and MBAM mostly.

My day to day antivirus is Antivir, and it caught a fair number of things, and was what first alerted me that there was a problem.

However, I'm still having some troubling issues that lead me to believe that its not all over yet. I've been getting occasional blue screens ("IRQL_IS_NOT_LESS_OR_EQUAL" is one of them) and Google is working sporadically at best. Sometimes my Firefox/Google homepage will 404, Gmail sometimes fails to load/times out, Google docs aren't working, etc.

My laptop seems to run fine or at least better as long as its not connected to the internet.
The longer its been on or connected to the internet it seems to get slower.

So, I am here to get a second pair of eyes to look over some logs and see if you can spot what I missed.
Let me know what program you'd like to have me scan with first.

Thank you again for your help.

Answer:Blue Screens, Sluggishness and Google Programs Sporadic

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next t... Read more

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I have moved this post as I believe this is more a compound program related/caused by an attack.
Please read the post below as well. Since/while I am posting this I am going to run a full back up of my bad laptop's drive with Corbian and then go into safemode run a scandisk then a degfrag per the instructions from the "Slow Computer?" post. Then I will report back to any replies from you.(if this is not the right thing to do and I see a response from you all I will follow any instructions)
I am no pc expert but I am a quick learner. THANK YOU for any help you can lend me.

"EDIT: I have been able to suspend the update process (even though it was frozen anyways and the update manager from control panel does not show me updating anything) I suspended the process trustedinstaller.exe while in the resource manager. I am aware this is usually a Microsoft process but yea I am just suspicious this time.

APOLOGIES if I am in the wrong section.

Hi all,
IN SHORT: 1: window update installer frozen @ 0% & not responding to kill/start commands
2: general system sluggishness & low responsiveness even after scans from malwarebytes/symantech found nothing and I cleaned up with CCleaner
Also when I am connected to the internet (via my home connection) even when I have no software operating that utilizes the net I am seeing quite a few hosts and copies of svchost running in the network window of the resource monitor. Also now (just recently in the past day or s... Read more

Answer:suspicious processes, rapid onset of sluggishness, SP & AV programs finding nothing

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log c... Read more

11 more replies
Relevance 41.41%

Hi, I really hope you can help me.

I use Vista 32bit and I noticed today that my computer was acting a lot slower than usual - very sluggish and unresponsive. Shortly after that I got a blue screen of death. I've not had one of those in about 2 years. I rebooted, continued what I was doing and had another BSOD a few hours later. The computer was also still sluggish (and remains so).

Throughout the day I also noticed I was getting re-directed randomly in Firefox to a URL at kepko.net - searching the net I saw others have been similarly hijacked which made me realise it was some kind of trojan or virus.

Throughout this same time, I suddenly started getting hundreds upon hundreds of e-mails to my account, which I thought at first were spam, but I think now are actually returned emails that are bouncing back from my anti-virus prog (AVG). Unless I'm mistaken, it looks like my computer has been sending hundreds of these e-mails without my knowledge. The typical return message reads;

"This is the AVG E-mail Scanner program.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.
The e-mail server has responded with the following error:

-------------------------------------------------------------------

[email protected]: 5.7.1 Access denied
-------------------------------------------------------------------

Your e-mail message is being returned to you in the next part of this
message. Try to se... Read more

Answer:Redirecting to kepko.net, blue screens, and general system sluggishness

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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Relevance 41.41%

Hi there,

Theres nothing ultimatly wrong with my computer. It works...albeit a bit sluggish. Its been like this for a while. I got some help from here about 2 years ago which was golden....it truly saved my computer....sorted out some proper mean virus's. Anyway, time has moved on and whilst my newly installed McAfee doesn't spot anything untoward it's just not like it used to be. To fill u in somewhat......I was using Avstar ?!? until i got McAfee free with my new broadband company and i swear thats slowing it up. I'm not sure if i have many programs starting up when my computer boots up and whether thats an issue...unsure how to stop these. My hard drive was up to pretty much full capacity until very recently and now i've bought a brand new external drive so that has been freed up now.

Finally, totally unrelated, i like to use Mozilla Firefox but for some reason it does'nt allow me to download anything anymore. No idea why.

Would appreciate any help lookin at my hijack log and any possible problems that can be seen !

thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:04:32, on 03/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svcho... Read more

Answer:Solved: General Sluggishness, Probs with Mozilla etc...Hijack This Supplied !

16 more replies
Relevance 41%

When i play any videos: Youtube, NFL.com, anywhere really....there is a consistent problem of video freezes for split seconds every 3 or 4 seconds. Its almost as if I have some kind of spyware problem, or vrus, but I have scanned with my spyware scanners as well as Norton Systemworks....nothing. Any ideas? is there any tweak I can attempt to improve the performance of vista? I have lots of HD space and 2 GB or ram. Its a core 2 Duo 2.0Ghz....I know vista sucks, but there has got to be a reason for this shitty performance....

Thanks everyone and enjoy football! Go Chargers!!!
 

Answer:Lagging Vista when playing onlin videos and general performance sluggishness....help?

Best known tweak is format c: and run Windows XP setup.
 

5 more replies
Relevance 40.59%

Running Windows XP Home sp3 on a Toshiba laptop.

I was minding my own business the other day and accidentally clicked on some ad somewhere. Now, when using Firefox, my Google searches are re-directed, and over time the computer gradually gets slower and slower until nothing responds and I just have to power it off (usually after it's been on for half an hour or so). At first, I was able to use IE and avoid the slog issue, but now the redirects and sluggishness seem to be creeping in there too.

When the computer first comes up to the desktop, there is a flurry of disk activity that lasts for several minutes after the desktop appears. I have Avast installed, was using AVX before. I have run scans with AVX, Malwarebytes... both found Downloader (on a help dll) and removed it.

I have run GMER and found nothing out of the ordinary.

I installed ProcMon so I could try and figure out what is hitting the hard drive so much. As you might expect, it shows both services.exe and svchost.exe hitting every DLL in the system, doing who knows what? This happens on just about every reboot. Every several reboots the disk activity doesn't happen for some reason.

Anyway, I'm tired of running virus scans and finding nothing now. This sure feels like a rootkit, but GMER doesn't find it.

Thanks for your time. I eagerly await your instructions.

MC

Answer:Redirected searches, sluggishness and ridiculous amount of hard drive activity at startup

Hello MCL69 and welcome to Bleeping Computer! Sorry for the delay, but as you can see, there are a lot of people with computer problems and a fraction of that amount who can help. Do you still need help? I see you've run MBAM and GMER, can you please post the logs from those 2 programs in your next reply if you would still like some help? Thanks!Regards,swagger

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Relevance 36.49%

Sick of it

How can i disable the trails that slightly appear when i reduce or enlarge windows from the deskbar, the effect of reducing in win98 was instantly.

Answer:Reducing-Enlargin windows 7 app's windows sluggishness

Hello Delicate,

You can uncheck the Animate windows when minimizing and maximizing option in the Visual Effects settings to have it be instant instead.

Hope this helps,
Shawn

3 more replies
Relevance 34.44%

I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Relevance 34.44%

Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

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Just a curiosity question. I found an old AMD K6 chip in a scrap computer.
I would like to know if it is better/faster than my "Cyrix Instead" with MMX?
Both I think are 266's and socket 7.......

It's for my first PC that is now used for solitaire and surfing the net...

And what steps, if any, should I do to swap them, if the K-6 turns out better?
 

Answer:Better/Worse? Two old CPU's for old PC..

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my topic is here http://www.bleepingcomputer.com/forums/t/134217/virus-and-rootkits/ and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

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I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.
Thanks
 

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.
 

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Relevance 34.44%

I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:47 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Softw... Read more

Answer:Please help! It's getting worse

it is:
browser modifier: win32/fotomoto
 

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Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?
 

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.
you just have to tweak it to the way you want it.
 

3 more replies
Relevance 34.44%
Question: Bad to worse

I posted a previous problem in regards to my computer shutting down at random and suspect virus. It seems things have gone from bad to worse in rapid time. I have lost internet connection, I open a program "regedit" and it closes, same with "msconfig" I cannot boot in safe mode. Suddenly all that was in my "connections" are completely gone, that folder is now blank. I know in the past I have tested your patience here but am throwing myself at your mercy once more. Sorry if this should have been posted with my previous question but I am unsure as to how protocol is.

btw forgot to give the basics.
Winxp
Medion computer.
should be current on updates.
again tia.
 

More replies
Relevance 34.44%
Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.

Demi

Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

6 more replies
Relevance 34.44%
Question: Getting worse

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:56 PM, on 12/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ... Read more

Answer:Getting worse

hi, welcome to TSG.
you don't appear to have a firewall, even if you have a router you still need
a software frewall, downlaod the one from the link below!
Filseclab Personal Firewall Professional Edition

http://www.filseclab.com/eng/download/downloads.htm

http://www.wilderssecurity.com/showthread.php?t=92710
Download the pocket killbox

http://www.bleepingcomputer.com/files/killbox.php
Download A2

http://www.emsisoft.com/en/software/free/

update A2 and run a full scan.
*Download Cleanup from Here

http://www.stevengould.org/software/cleanup/download.html

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* run cleanup

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Ex... Read more

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Relevance 34.44%
Question: Bad to Worse

Friends,

It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.
 

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Best luck
PP
 

2 more replies
Relevance 34.44%

I just finished a download that had some pretty nasty side effects. I am getting a pop up saying "It is recommended to update you antispyware protection to prevent data loss. Please install the most up-to-date antispyware for you" then an ok button. This isn't the only one, there are about 2 or 3 that seem random, none of which seem encouraging at all. Please help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:48:46 PM, on 1/26/2009Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20935)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\TVersity\Media Server\MediaServer.exeC:\WINDOWS\explorer.exeC:\Program Files\Unlocker\Un... Read more

Answer:pop ups and probably worse

Hi,Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Actually, this doesn't suprise me at all.I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!This is somewhat suicidal in today's digital world.That's why I want you to install one first!!* Please install Avira Antivirus: http://www.free-av.com/This is a free Antivirus.Perform a full scan with Avira and let it delete everything it i... Read more

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Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.
 

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal... http://forums.techguy.org/t313054.html

closing this one

buck
 

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Question: Bad to Worse.

Hi all,  So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters.  Any ideas? Or should I just send it in for servicing?













Solved!

Go to Solution.

Answer:Bad to Worse.

Hi kingofthering
 
If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.
 
If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.
Have a nice day!
Peter
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future
=====================================
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)
http://forums.lenovo.com/t5/General-Discussion/Dol?by-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/6...
http://forums.lenovo.com/t5/IdeaPad-Slate-Tablets/?IdeaPad-Tablet-Sound-Enhancement-Thread/td-p/7150

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Relevance 34.44%
Question: bad to worse

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more

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I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
 
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

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 Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

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I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.
Thanks!
-Vanessa

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of HJT...new log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\iety.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\msbo32.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system... Read more

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