Computer Support Forum

Solved: Computer freezes in regular mode but works in safe mode

Question: Solved: Computer freezes in regular mode but works in safe mode

Hello,
I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to uninstall the last update (Microsoft Silverlight 5.1.30214.0) so I did the restore again, but to yesterday before the updates. And it didn't help.
I ran CWShredder (didn't find anything), SpyBot (found some cookies and a few registry keys), but that didn't help either.
Do you have any suggestions what is causing this and what could I do about it? I would appreciate any help
My computer is Dell vostro, Windows 7, 64bit

Relevance 100%
Preferred Solution: Solved: Computer freezes in regular mode but works in safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Solved: Computer freezes in regular mode but works in safe mode

7 more replies
Relevance 95.99%

I am running vista 64bit after my son in law tried to install a game on my computer it started locking up. I can boot into reg mode and everything is fine for about three minutes, but then it locks up and nothing works except the mouse pointer moves but you can't click on anything or type. When I boot into safe mode with networking everything seems fine, I can get on the internet and do anything you can normally do in safe mode.

Answer:computer freezes in regular mode but not safe mode

Have you tried a system restore yet?

4 more replies
Relevance 90.19%

I was shocked when I downloaded TFC.EXE and installed it on my computer AND installed it on my friends computer too from THIS website.now we BOTH have the SAME problem. ha ha I boot to regular mode and nothing works. rightclick on taskbar and then click on taskmanager it stops. doubleclick on AOL or mirosoft update and the hourglass goes around forever. I tried to print something and the printer is gone.I cannot start adaware or avast. sometimes the taskbar loads but most of the time in does not. it is getting worse.. I hope you can help get this thing running.
windows xp home 32bit sp3 thanks again SAL

Answer:runs good in safe mode.nothing works in regular mode

Can you boot into Safe mode with Networking?You said that nothing works. Please offer more description, what does not work? Can you run or install apps?If you can get into safe mode with networking try a boot scan with Avast and post the results. (Make sure that Avast is up to date first)See here if you need help getting to Safe Mode.

11 more replies
Relevance 89.61%

Hello all. As the title might imply, I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. I'll post my information below and follow the instructions given. Thank you!
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 294513 MB, Free - 170121 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: AntiVir Desktop, Updated and Enabled
 

Answer:Solved: Computer freezes seconds after log-in; Safe mode works perfectly well

16 more replies
Relevance 89.32%

"http://www.bleepingcomputer.com/forums/topic473449.html"
hello. When It is startup up in regular mode I have to move fast, I got it to run sfc /scannow this morning. I tried to system restore but the only restore point is today.the calendar won't to last month. So thats out. still when I double click on a program or internet explorer the hourglas stays there forever. Any ideas would be great.. thanks SAL

Answer:works OK in safe mode but regular mode. nogood

well, thanks anyway. but too late. now I can't do anything in safe mode. There is CDP1 On bottom left of taskbar. When I try to do anything it says An access denied error was retured while attempting to change a service. And also now It says the operation could not be completed due to low memory or harddrive space. I have plenty of both. SAL

6 more replies
Relevance 89.32%

I RECENTLY PREFORMED SYSTEM RECOVERY ON THIS MACHINE
I AM CURRENTLY USING MY BROTHER'S LAPTOP BECAUSE THE ONE THAT NEEDS FIXING CANT ACCESS THE INTERNET.

# Version of IE (Internet Explorer) - Internet explorer 8
# Operating System - Windows XP service Pack 2
# What you have tried - Calling HP tech support and my ISP(Verizon FiOS) tech support.

# What the problem is - I CANT access websites like google or yahoo or anything with internet explorer even though my ISP is perfectly OK and everything is connected, and it says in network conncections i AM connected to the internet via highspeed LAN/Broadband. I noticed that when i turn my router on and off a message comes up and its says my IP has to be fixed or something. With the FiOS tech support they said i pinged everything fine and that i could go on google and yahoo via the command prompt but for some reason i couldn't in internet explorer. in my internet options i went to connections and i just ticked the auto detect under LAN settings and nothing else.

screen shot: http://tinypic.com/view.php?pic=r216z5&s=5

ALSO when i reboot in safe mode networking i dont even have to do anything it just automatically works in the browser and everythings fine except im in safe mode.

ALSO ALSO i think it somehow is windows media center version or something.. im not positive. when i open CCcleaner it tells me i have windows service pack 2. would media center affect this problem at all?

The HP tech guy said it was ... Read more

Answer:IE works in Safe Mode networking, but not regular mode.

did you try another browser to see if it is a browser issue or something else?

6 more replies
Relevance 88.74%

Safemode works fine, freezes in seconds after a normal reboot. The online scanners caught some bugs, but the problem is still there. Help would be appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 7:38:16 PM, on 7/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O... Read more

Answer:Computer only works on safe mode, crashes in seconds during regular reboot

By the way, I'm running XP Professional Version 2002 with Service Pack 2. Let me know if you need any other information. Thanks!

8 more replies
Relevance 83.81%

Hi, I'm having some problems fixing my bleeping computer (Windows 10 desktop computer, to be specific) and could use some assistance.
 
On Friday 15 December 2017, my computer ran fine when I woke up and used it for a few minutes in the morning. Before that date, I had very few problems with my computer running; the biggest issue was some freezing occurring while playing games demanding on processing power such as Civilization 5. However, I don't believe that is related to my current issue, as I last played it on Sunday 26 November 2017, and I had no issues with it on that day.
 
When I returned home later that day (15 December), I found my computer stuck on a blue screen. I'm not sure quite what happened, as my computer was not used during the day at all. I restarted several times, but I was not able to even make it to the user login screen before getting a blue screen. I've received error code 0xc0000142 for every blue screen.
 
Startup repair did nothing to resolve the situation. I am still able to run my computer in safe mode with networking and that's how I'm writing this post. For the past two weeks, I've been using safe mode to use my computer. I've looked online for solutions, but haven't gotten much. I've had some problems in safe mode with random freezes, but at least the computer runs most of the time, although with limited functionality.
 
My research led me to trying Windows + R and opening msconfig.exe and disabling all services that were not... Read more

Answer:BSOD - Computer runs in safe mode, not regular mode

If you work OK in Safe Mode - but not in normal mode, it's most likely a software problem.
Hardware problems are possible, but nowhere near as likely as a software problem.
 
First thing I'd suggest is trying a clean boot.  It's similar to Safe Mode - but works in normal mode by disabling stuff.
It's also similar to disabling the services - but you'll disable more when doing a clean boot.
If a clean boot fixes the problem - then the problem was caused by one (or more) of the things you disabled for the clean boot.
Then it's just a matter of re-enabling things one at a time until you find the problem.
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Backup your stuff now.  There's no telling exactly what the problem is - so a backup is the best way to be prepared in case the system dies on you suddenly.
 
If this doesn't work, then post back and we'll ask for some reports to try and figure out what's going on.
Good luck!
 

 

1 more replies
Relevance 83.81%

PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My trading platform works perfectly in regular mode so I know my connection is ok. I have done HijackThis and have come up with this report..

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:52 PM, on 10/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Big Wayne\Desktop\HijackThis.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Fil... Read more

Answer:[SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking

Quote:





Originally Posted by wleger2981


PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My Norton is out of date as well, but as soon as I get back up and running I will install a newer version..ANy help on this matter is greatly appreciated..




Please do not post your Hijack this logs here. Due to Forum Rules we cannot assist in malware removal here. Have you tried a different browser (Chrome, Firefox etc)? When you say IE only works in Safe Mode with Networking, Do you mean you boot the computer normally and use IE (safe mode) or are you booting the computer into Safe Mode with Networking? In other words you can't boot normally?
If you feel you are infected, please click on the Virus/Trojan link in my signature and post there for more help.

4 more replies
Relevance 83.81%

laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

Answer:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

Code:
BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

9 more replies
Relevance 83.52%

Hi

I have this problem and do not know how to solve it. For some time and up to now I can?t enter in Safe Mode. I can login normally in normal mode, but when I restart and boot in Safe Mode (safe mode, safe mode with networking, or safe mode with command prompt, it is the same), few seconds after appearing in the login screen, Windows freezes. I can type the password + Enter fast and then I see the desktop, but it just then freezes, or I can type slowly and it will freeze during typing, or do nothing and wait in login/lock screen and it will freeze after few seconds...

I have made chkdsk c: /f /r at boot, all is ok!, I have done from admin command prompt sfc /scannow and all dism scan check and restore, everything is ok...I am desesperate as I need to make some tasks from safe mode (clean uninstallations, or simply to have it available in case of problem in normal mode!), and I can?t use it at all!

I have win10 pro with last updates.

Please could you point me to some solution or hint? Thanks a lot!

More replies
Relevance 83.23%

I have a Toshiba A135-S4467 laptop that would freeze on the windows load screen so I replaced the hard drive after several attempts at formatting and reloading that were unsuccessful. I put in the new hard drive and completely installed windows but it still freezes at load up, I did get it to start a couple times but the CPU would peg at 100% and would freeze up after about 20 seconds. It will however start and run in safe mode.
 

More replies
Relevance 83.23%

I woke up and my monitor wasn't working

on the screen, it'll just show "digital" for a few seconds, then switch to "analog" and it'll continue to switch back and forth. I tried powering the monitor on and off, and restarting the computer. no luck.

however, if I go into safemode, everything works just fine.

it's a Samsung Syncmaster 910t. any help would really be appreciated
 

Answer:lcd works in safe mode, not regular. help !

in safe mode windows uses a vga driver - maybe you have a problem with the video driver.
have you checked the device manager in safe mode.
you may want to try updating the driver - and/or display driver
 

1 more replies
Relevance 82.94%

Moved to Virus & Other Malware
 

Answer:computer freezes after startup, safe mode works

Please don't post HJT logs on the Windows forums - they should be posted on the Virus & Other Malware Removal forum here (as it says at the top of the forums list page): http://forums.techguy.org/54-virus-other-malware-removal/
 

2 more replies
Relevance 82.94%

Good morning tech people,

unfortunatly my computer not working once again. As I'm a total beginner on IT-issues I am thankful for every hint.

As the thread name already mentiones: my computer freezes every time after startup. If I choose the safe mode it works perfectly well.
As I already read a view threds on similar topics, I already removed all programms (skye, dropbox, avast) from autostart and ran a scan with hijack this. this are the results:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 06:47:08, on 28.10.2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google... Read more

More replies
Relevance 82.94%

Hello, I am new to these forums, and I don't even know if this is the right place, but I didn't find any place for posting crashes that are not BSODs. So if I am on the wrong place, sorry
Anyways, I've seen another thread about a similiar problem here, but I tried everything on it.
Here's everything I tried doing:Clean reboot from Safe Mode
Boot Windows with last good configurations
System Restore (until I found out that my notebook doesn't support that )
System Recovery (I was dumb enough to format the recovery partition for extra space )
Verified Drivers (With verifier.exe, found 1 "bad" driver, removed it, but still didn't work.)
Anti-Virus (found 1 virus, removed it, still nothing.)
Msconfig.exe and disabling servers/startup applications

What I'm yet considering to do:Uninstall the Microsoft C++ Redistributables (But I can't do that since Windows Installer is required and it isn't available on safe mode)
Dust Out notebook fans
Use a Cooling Pad

What happened before it started doing that:
I was going to play a game that needed some C++ Redistributables, so I installed those.
While I was playing, the computer fade out, out of nowhere. That didn't amuse me because every time I "try" to play this game or any resource-intensive games, it does that, to prevent overheating. But that's been happening a lot, even when the notebook isn't hot at all. Most times it would hibernate, but this time it has shut down forced. When I booted my computer, after login, ... Read more

Answer:Computer freezes after Login, only works on Safe Mode

Hey guys, I think I fixed it.
The problem was with the service "Application Virtualization Client"
I disabled it.
of course I know it's not THAT what is causing the error, it's something that this service was trying to read but failed and then made my computer freeze, but I'll leave it disabled until I found out what is it.

1 more replies
Relevance 82.94%

Hello,

This website looked helpful, so I decided to see if I could find some answers here. Thanks in advance to anyone taking the time to read this and/or trying to help!

My problem is that my desktop computer has started freezing a few minutes after booting. The computer works fine, however, in Safe Mode. I have already tried turning off all the startup programs using msconfig, but to no avail. The problem persists even after reformatting.

Here is some information about my computer:

OS: Windows 7 Ultimate 64-bit
Motherboard: Gigabyte GA-X48 DS4
Processor: Intel Core 2 Duo E8500 3.16 GHz
RAM: 4x2GB Mushkin 996599 DDR2 1066
Graphics Card: ASUS ATI Radeon HD 4870
HDD: Seagate ST3250410AS 250GB 7200RPM

I built the computer in 2008 and it has run solid as a rock up until now. The CPU is overclocked to 3.8 GHz (I have an OCZ heatsink, so don't worry) and the RAM is manually set to the advertised frequency and timings (the BIOS default settings were wrong). I haven't tried poking around with my hardware yet, as I figured it would be better to get some opinions first.

Any help would be greatly appreciated! Thanks!

Answer:Computer freezes even after reformat, works in Safe Mode

I would test your memory, it could be a bad stick of ram. Just try each one individually and see if it freezes on all of them.

12 more replies
Relevance 82.36%

All seems fine in Safe Mode.
 
Buttons freeze when I'm in Normal Mode. I left the computer on yesterday while i was out and it worked in Normal mode when I got home but not completely and I can't duplicate it.
 
So many things are wrong. Restore points were removed. Printer is off the network (Device manager shows yellow warning sign.)
Superfetch isn't running.
Mouse cursor bounces around when typing. I read I need to fix tapping but printer needs to be on network but I can't get it back on the network. Printer spool won't start.
 
Before coming here, I've run startup repair, scf /scannow, Combofix (not that I learned anything or that it fixed anything.) Malwarebytes, Norton scan, Trendmicro scan
 
I've tried msconfig no services but Microsoft, no startup items.
 
Not making any progress.
 
I was having a hard time using your link to FRST64. I kept being redirected to the home page.
 
Thanks so much for helping. Hope I did everything properly
 
.
 Addition_14-05-2016_22-02-04.txt   39.96KB
  3 downloads
 

 FRST_14-05-2016_22-02-04.txt   40.81KB
  3 downloads

Answer:Safe Mode works, Normal Mode freezes

Hello eabear and Welcome to the BleepingComputer.   
 My name is Yılmaz and I'll help you with the cleanup of malware from your computer.
Before we move on, please read the following points carefully.
Please complete all steps in the specified order.
Even if tools don't find malware, I want you to post the logfiles anyway.
Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
Read the instructions carefully. If you have problems, stop what you  were doing and describe the problems you encountered as precisely as  you can.
Don't install or uninstall software during the cleanup unless you are told to do so.
Ensure your external and/or USB drives are inserted during always the scan.
If you can't answer for the next few days, please let me know. If  you haven't answered within 5 days, I am assuming that you don't need  help anymore and your topic will be closed.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!
I can not guarantee that we will find and be able to remove all  malware. The cleaning process is not instant. Please continue to review  my answers until I tell you that your computer is clean
Please reply to this thread. Do not start a new topic
As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
Please open as administrator  the ... Read more

1 more replies
Relevance 82.07%

I'm running 64bit Windows 7 on an Acer Aspire 5742G-6846 (specs posted below). As the title suggests, when I turn on my computer, it will start, login, but then it freezes. I can access everything fine in safe mode. I have already tried turning everything off at start up, uninstalling Rainmeter (which was giving me issues earlier), running ccleaner and malwarebytes. I'm not sure what else I can do short of reinstalling Windows. Any suggestions? Hijackthis log is posted under the laptop specs. Thanks so much.
Intel Core i3 i3-380M / 2.53 GHz ( Dual-Core )
Memory 8.0 GB
Hard Drive 640.0 GB - Serial ATA-150 - 5400.0 rpm
Operating System Microsoft Windows 7 Home Premium 64-bit Edition
Display Type 15.6 in TFT active matrix
Max Resolution 1366 x 768 ( HD )
Graphics Processor NVIDIA GeForce GT 540M
Optical Drive DVD±RW (±R DL) / DVD-RAM - Integrated
Antivirus AVG (disabled)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:22:31 AM, on 3/8/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Flowerz\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_171.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_1... Read more

Answer:Computer freezes seconds after log-in - Safe mode works fine

Have you used the Registry Cleaner in CCleaner?

If you have, you should check this out.


Quote from Phantom010

You should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... This type of software will do a lot more harm than good, and should only be used by advanced users who really know their way around the registry. Never to be used blindly on "Auto" mode. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what "they think" are orphan entries in the registry but legitimate files still in use will be deleted in the process, crippling some programs and Windows applications beyond repair. In a word, it's a scam.

Keep in mind that they will always find "errors" to fix, even on a fresh Windows install! In itself, this should be enough to convince non-believers...

http://library.techguy.org/wiki/Registry_Cleaners

http://www.edbott.com/weblog/2005/04/why-i-dont-use-registry-cleaners/

http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html

http://www.computerhope.com/issues/ch001077.htmClick to expand...
 

1 more replies
Relevance 82.07%

Help!!! my computer freezes seconds into logging into an account i am currently posting this in safe mode anyone able to help please!!!
 

Answer:computer freezes seconds into log in but works fine in safe mode

10 more replies
Relevance 81.2%

Hello all, I have a Dell Inspiron 1545 laptop that uses Windows Vista Home Basic that freezes shortly after I turn it on and log in. I can still move the cursor, but I can't click anything or type anything. It works fine in Safe Mode. I am in Safe Mode with Networking right now. I am suspecting that it is something to do with the drivers since it works fine in Safe Mode. For my first troubleshooting method, I would like to disable all Startup items I possibly can in System Configuration. The problem is that I don't know what I can disable and what I cannot. I don't want to mess anything up.

The origin of the problem: One night I was playing a computer game, not in a web browser, just on the computer, then I went to bed. I didn't turn off the computer, I just shut the top. About 5 minutes later, I heard the Windows start-up music. I thought to myself "What the...?" I opened the top and it said something like, "Windows had to restart due to an error." I click OK and proceeded. After about maybe a minute, it froze and I had to shut it off manually by holding down the power button. Now every time I turn it on and log on, after about a minute, it freezes. I can still move the cursor, but can't click or type anything.

If disabling everything in the StartUp tab of System Configuration doesn't fix the issue, I would like to disable all the items that I possibly can in the Services tab.

Here is a list of all the items that I have in the StartUp tab of System Con... Read more

Answer:Computer Freezes Shortly after Start Up but Works Fine in Safe Mode

The only items required in startup are your antivirus, firewall and windows defender. All others can be started when needed.

2 more replies
Relevance 81.2%

I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop.

I have an HP DV8 that is about three years old. Here are the specs:
i7 Q720 @ 1.60 Ghz
4GB Ram
I've tried doing the boot repair by pressing F8 during startup and it said everything was working perfectly fine.

I also tried going to previous restore points and it still froze.

I did a scan using hijack this and here is the results:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:49:58 PM, on 1/3/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
G:\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\... Read more

Answer:Computer freezes seconds after log-in; However, Safe mode with network works perfectl

12 more replies
Relevance 81.2%

Hi I've just recently started experiencing freezing during start-up. It started during a game of League of Legends, and has been progressively getting worse. It's to the point where it'll take minutes to log on and when it does eventually get to my desktop the task bar will have a loading symbol when I scroll on it. I've tried disabling all start-up programs, and services in MSConfig. Updated all drives, uninstalled newly installed programs, restored to a week prior to the freezing and still nothing. Any suggestions?

-Xeno

Answer:Computer works fine in safe mode, extremely slow and freezes otherwise

Hi there, have you tried removing other peripherals like extra HDD's or DVD/CD drive? might be an idea to just start your machine with only 1 drive, your memory and Video card. If it still does that, try starting the machine with less memory, if you have more than one module of ram.

3 more replies
Relevance 81.2%

First time poster and any help is greatly appreciated.

A few days ago my computer (HP Pavilion a1040n - 630 Pentium 4 w/ 1 Gig RAM and running Windows XP Media Center Edition)started to freeze up a few minutes after booting up into Windows successfully. Everything became "Not Responding", even the Task Manager became "Not Responding" and I had to do a hard shut down. I can boot into Safe Mode w/ Networking and I have run all the virus and spyware scans I have... Avast!(Free Antivirus), AVG (Free 9.0), Malwarebyte's (Anti Malware) and Super Antispyware (all with current updated versions) with no findings of any malware or viruses. The Super Antispyware did find its usually listing of cookies but after deleting them and rebooting, I still had the same problem, no difference. I then used MSconfig to stop 2 applications lauching at startup that I had found on this forum have no real neccesary reason to be launched at startup and had caused other users to have issues with freezing... "HP Image Monitoring" and "Updates for HP". Still no change in the problem after reboot.

I have turned off my "CD Emulator", have ran the DDS report and will post it below and even run a "Hijack This" report (but don't know what I'm looking at). I have tried to run the "gmec" program twice now but it seems to freeze up before it completes... the first time it said "out of memory to complete task" an... Read more

Answer:Computer Freezes after booting, no virus found but works in safe mode.

Ok, I think I solved the problem. I seems there was a conflict with a new upgrade from Zone Alarm. I deleted the program and rebooted... so far no issues after several reboots.

2 more replies
Relevance 80.62%

Hey guys, I have been reading around and posted a bit on reddit and still no solution, although it seems like it should be simple.

2 weeks ago tuesday my work laptop had regularly scheduled windows updates that everyone loves to see right before they shut down. the next day it began with the circle of death after 1-3 min after start up, sometimes upwards of 30 minutes of functionality. but eventually the circle of death comes and i can't click on anything, however the mouse will still function.

i have gone back to every restore point possible and still get the freezing. i have updated/ran MSE in safe mode as well.

It's not a huge deal if I have to reformat, I just really feel like the solution shouldn't be that hard.

Anyways, thanks for your time.

Answer:BSOD, after regular updates, works fine in safe mode

Hello and welcome aarondsp well if you can get safe mode run these mate

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be

Forgot

SYTEM SPECS ADD IN

matecan we have some system specs please as what you have posted gives us not thatmuch to work with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs

1 more replies
Relevance 80.62%

Can someone help? This started acting up around 1:30pm (February 3rd) at school. Everything works with a Live CD (Ubuntu 8.0.4) and nicely with Safe Mode Networking and a System restore.

I tried uninstalling my drivers and updating them and it didn't help. Any other options?

Laptop specs (Inspiron 1520) :

Core 2 Duo T7200
160GB HDD 7200RPM Sata
Intel Wireless Pro a/b/g (I think it was 395 or something)
10/100Mbit NIC
8600M GT 256MB
And of course Windows XP Pro SP3

This was working fine before Tuesday and then it just decides to bug me.

HELP? Need this working for school.
 

Answer:Wireless/Ethernet Works in Safe mode but not in Regular Windows??

9 more replies
Relevance 78.88%

My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

I have all of the logs here but for some reason couldn't get the malware bytes log, it saved an XML version, I thought I would be able to export it after I restarted my computer, I guess not.
 

Answer:desktop doesn't load in regular boot, but works fine in safe mode

I am probably going to send you to the software forum. But first, rerun Hitman and have it remove all that it found.
 

7 more replies
Relevance 78.88%

My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs

thanks.
 

Answer:desktop doesn't load in regular boot, but works fine in safe mode

blackscreen said:





My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs

thanks.Click to expand...

What's the exact make and model of the computer and what version (including Service Pack) of Windows are you using?
 

5 more replies
Relevance 78.3%

Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
 

Answer:Solved: Help, laptop only works in safe mode, hangs up in normal mode.

9 more replies
Relevance 78.01%

I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.
Some background:
Wireless issue, have wired to router with no internet problem.
ISP is Comcast
Cable wireless gateway is a Xfinity Arris TC8305C
Came with McAffee which I removed. Was using Malwarebytes and Spybot search and destroy. Removed them only using Microsoft essentials. Have tried turning off firewall and essentials.
Kids have PC and Xbox wired to router. Also have another laptop and wireless XBOX connections, all with no problems.
Sys info: Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4003 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1809 Mb
Hard Drives: C: Total - 461838 MB, Free - 408628 MB;
Motherboard: Dell Inc., 02KWJK
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

Answer:Solved: internet works in safe mode but not normal mode

16 more replies
Relevance 78.01%

I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.

Answer:[SOLVED] internet works in safe mode but not normal mode

I'd guess you have some kind of malware on your computer, have you run a virus scan? I'd followup with something like malwarebytes.

10 more replies
Relevance 78.01%

i have mozilla firefox 3 and yesterday, i did a system restore because my computer was not working, you know, the usual viruses etc. system restore has made my computer normal again except for some problems.

first, a message popped up every time i logged into my account: "one of the libraries needed to run this application could not be found." i'm not sure what application it was referring to! mozilla firefox is not working, every time i open it, it says the connection is interrupted. internet explorer also does not work but msn does work, so i am connected to the internet. mozilla does work in safe mode though. i've turned firewalls off as well. also, my trend micro internet security doesn't work, i can't open it, so i removed it frm my pc and installed avg free 8.

please, i'm not that great with computers so any help will be REALLY APPRECIATED!
 

Answer:Solved: Firefox Works in Safe Mode not in Normal Mode

8 more replies
Relevance 77.72%

A friend of mine brought me her computer to see if I could fix. When it goes into the normal mode, I cannot get on the internet, however when I go to safe mode with networking I can.I have run a chkdsk /f to fix any problems with the hard drive-none were found. I tried going into safe mode and clicking on the last know good config-nothing changed. I'm downloading vista sp1.Also running a malwarebyte.here is the hijackthis logfile of HijackThis v1.99.1Scan saved at 12:19:34 PM, on 7/12/2010Platform: Unknown Windows (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.17037)Running processes:C:\Windows\Explorer.EXEC:\Windows\SMINST\CD Creator.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Users\test\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1JVSK78Q\Windows6.0-KB936330-X86-wave0[1].exeC:\d79964e80b89565a84a521d605b3bbbd\spinstall.exeC:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Windows\system32\FirewallControlPanel.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/... Read more

Answer:computer works in safe mode, not in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please download OT... Read more

2 more replies
Relevance 77.14%

I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.
 

More replies
Relevance 77.14%

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

Answer:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

14 more replies
Relevance 77.14%

Here's the situation: my daughter and I open her computer to clean it and have a look at the video card. We pull the card blow out the dust and reinsert it. We also pull one of two memory cards (to see what's in there) blow out the dust and reset that.

Now hit start button: Windows begins to boot, it finds the drives, then we see the Windows screen - the three bars dance across their track - but we get a black screen that says: Sorry, We apologize Windows failed to start. There may have been hardware or software changes blah blah blah...then it asks if I want to start in Safe Mode, Safe Mode with Networking, or Normal Mode.

Safe Mode works just fine. No issues using any hardware or software.

But if I try to start normally, it quickly tries to reboot, shutting down the video output (the monitor goes into no signal - energy saving mode) then the process start a new.

We made no changes! We opened it back up and made sure all the cables and connections were secure. But no luck.

Any ideas?

Thanks
yustr and baby yustr

Answer:[SOLVED] Safe Mode Works but not Normal Mode?

Hi yustr
It could be that something has happened to your video card. In Safe Mode Windows doesn't use the video card but uses the onboard graphics. Have you got another video card that you could try?

5 more replies
Relevance 77.14%

Hi All,

Been having this problem since yesterday. Whenever I start up windows, it freezes after a couple of minutes. Tried going into safe mode to run virus scan (Avira and Malwarebytes) but both freeze halfway through scanning and I have to do a hard reset. No idea at all what is wrong with it.

Also find that when I try to open Adobe PDF Reader, it shows this message when I am in normal mode. 'The windows installer service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed.' Right after that, it freezes. Not sure if that's relevant.
Please help me! Thanks a lot in advance!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:47 AM, on 2/4/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Pro... Read more

Answer:Computer freezes in normal mode after a few minutes and then in safe mode when running virus scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

3 more replies
Relevance 76.27%

Hi,

I'm having problems when I load windows in normal mode. When I turn on the computer everything starts as normal. It's after clicking my name and the desktop loads, nothing responds. It just freezes.

I have no problems when loading windows in safe mode with networking.

I ran a full scan through my virus software, Kaspersky. No threats were detected.

I also tried System Restore twice while in safe mode. I'm still having issues.

Any help would be greatly appreciated. Thanks so much!
 

Answer:Solved: Pc freezes in normal mode, but runs in safe mode

16 more replies
Relevance 75.98%

Hey there, new to the forums. Just finished building my new computer yesterday - i installed windows 7 and all the motherboard drivers etc - everything went smoothly. I then plugged in my ethernet cable but saw that in normal mode my computer had very slow internet. I went into safe mode with networking and tried the internet there and it was its normal speed. Obviously something is booting up in normal mode that is stopping/limiting the connection. I uninstalled norton (came with the motherboard drivers) using the uninstall norton tool, i also uninstalled any other virus protection and disabled my computers firewall but to no avail - it's still real slow. Please someone help! Thanks.
 

Answer:Solved: New computer - Internet only works properly in safe mode

try a clean boot and see if that now works ok
http://support.microsoft.com/kb/331796
if so then see the section
Determine what is causing the problemClick to expand...
 

3 more replies
Relevance 75.98%

Some photos and mail seen only SAFE mode - - but not regular mode in BOTH Internet explorer AND Firefox. Hi for some reason I am no longer able to look at Just SOME photos on web sites on this One Win7 computer, nor See my email in Yahoo main INBOX , , , unless I am in SAFE mode. Not sure how to tell what I did wrong or if missing dlls or other settings. But does work ok just in SAFE mode. However I also get the Blue screen of death once in a while. Below is what I got when doing the "hijack scan" Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:09:06 PM, on 4/23/2013 Platform: Unknown Windows (WinNT 6.01.3505 SP1) MSIE: Internet Explorer v10.0 (10.00.9200.16537) Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe C:\Program Files (x86)\ASUS\ASUS Instant On\AsInstantOn.exe C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe C:\Users\JIMMY\AppData\Local\Akamai\netsession_win.exe C:\Users\JIMMY\AppData\Roaming\SearchProtect\bin\cltmng.exe C:\Users\JIMMY\AppData\Local\Akamai\netsession_win.exe C:\UPS\WSTD\WSTDMessaging.exe C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe C:\Program Files\TRENDnet\TEW-641PC_TEW-643PI\WlanCU.exe C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe C:\UPS\WSTD\UPSNA1Msgr.exe C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe C:\Program Files (x86)\ControlCent... Read more

More replies
Relevance 75.69%

I've had this PC for about 4 years now, and in the last year, it has done this twice. I boot up the PC as normal, and about 3-10 minutes later, everything freezes, except the mouse, which can move around. I have to hard reboot after this. I have done multiple tests on the PC, such as memtest86, disk check, core temp (39 degrees) and intel burn test, and got nothing from any of them. I am able to run in safe mode fine, it is just very slow.

PC specs:
Motherboard - Asus P5QPL - Vm EPU
PSU - OCZ400SXS - EU
Harddrive - Brand new Western Digital Red 1TB 64MB hard disk Drive SATA 6gb/s 7200rpm
Video Card - MSI N9600GT - MD512 DDR3
RAM - Corsair XMS3

Any help would be great
Thanks, Simon.
 

Answer:Solved: PC freezes in normal mode - Not in safe mode

16 more replies
Relevance 75.69%

This is a follow up to
http://www.bleepingcomputer.com/forums/topic403398.html

SweetTech just helped me clear out some malware and referred me to this forum when I ran into some interesting issues with Safe Mode:

1. I could not log into safe mode as administrator, it stalled at "getting personal settings". I am able to log on with as my regular user though.

2. In Safe Mode my C drive has 2 Gigs more of free space than in regular mode (is that normal? I though what's on the drive is on the drive no matter what mode I use...)

I have an HP Pavilion Laptop running WinXP SP3.

Many thanks for your input and advice!

Answer:Difference in disk space between Safe Mode and Regular Mode

In Safe Mode my C drive has 2 Gigs more of free space than in regular modeHow are you reading this , or from what program.I think this is only due to being in Safe Mode and in Safe mode you are not using all processes compared to Normal mode.Is the first item an issue for you, then you could have asked S /Tech during her help.Thank You -

7 more replies
Relevance 75.69%

Hi all!

Today I started up my computer (an XP machine running SP3) and after it went through the BIOS, it showed the Windows startup screen (the Windows logo with the blue progress bar), but when that was done, it went to a black screen and won't do anything else.

I restarted and tried a few different things; Start Windows Normally, and Last Known Good Configuration both got me the same black screen.

CheckDisk ran, and it made it to the end, but froze when it said "please wait while your computer reboots" ... after waiting more than 10 minutes, i hit reset and tried to reboot it myself. It did the same Bios-Windows-blackscreen thing as before.

I also tried booting into Safe Mode, which DID work, and when I got in there I tried to do a System Restore (two, actually... for two previous dates) but both did nothing to resolve the problem. I tried simply copying my "important" files to my external HD (which it sees), but it won't copy in Safe Mode

When loading in Safe Mode, the driver list pauses and says "press esc to cancel loading of SPTD.sys" but I've tried it both ways and it doesn't make a difference that I can see.

I tried using my XP CD to boot from, which takes me into the Recovery Console, and I chose to hit "R" to repair, but when it asks me what drive I want to login to (which is C:) I don't really know what to do from there. I haven't booted from a CD before, so I assumed it would run a "Repair Wizard&... Read more

Answer:XP won't load in regular mode (black screen), but will in Safe Mode

Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?

3 more replies
Relevance 75.69%

Just a general question:1. When doing a routine scan for viruses and malware, etc. (and just generally speaking), is it better to scan in safe mode or regular mode? 2. If you scan in safe mode, is there anything that wouldn't show up (that you could potentially miss) that *would* show up in regular mode? 3. Or is safe mode just better all around, and everything is covered (plus more) that you'd find with scanning in regular mode?(I'm referring to scanning with AVG A/V, AVG Anti-Spyware, SpyBot (old version), and Ad-Aware SE.)Thanks!

Answer:Better To Scan In Safe Mode Or Regular Mode For Virus/malware?

Safe Mode is a troubleshooting mode designed to start Windows with minimal drivers and running processes to diagnose problems with your computer. This means some of the programs that normally run when Windows starts will not run.The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files. Using your anti-virus and anti-malware tools, in "Safe Mode" also speeds up the scanning process. Read "Beginners Guides: Windows XP Safe Mode Explained" and "What is 'Safe Mode' used for and why?"

4 more replies
Relevance 75.4%

My vista 32 freezes both normal startup or safe mode , mouse still moves but cant clik or type or access or copy or paste so cant do anything, any help would be much appreciate it, no errors come up, so b4 u guys tell me what to de please remember: i cant clik or type or copy or access any folder or anything

Answer:Vista freezes after startup, safe mode freezes but mouse still works

Sounds like the hard drive. It may be corrupt. Download Ubuntu and save your stuff, first. If you cannot, it is most likely hardware or hard drive, which is hardware.
http://www.howtogeek.com/howto/windo...dows-computer/

1 more replies
Relevance 75.4%

So, my hp dv1000 laptop has a 3 month old Seagate 4200.2 100gig hard drive in it. Turned it on after normal shut down, and the damn windows xp wouldn't load past the logon screen. The HDD light was on too. Turned it on in safe mode with networking, and it works fine. I thought I might run the Seatools to try and fix whatever is wrong with the HDD, but I couldn't get it to load. Tried downloading the .NET framework 2.0, and it won't let me complete that either. It says there is an error right away. (probobly cause I'm in safe mode) I've ran some spyware things, (it let me download and run those), and all I got was some tracking cookies. I tried to go to the microsoft windows update site and update the xp, but it just checks for updates and makes the HDD light stay on and the HDD get real hot.
I really don't do anything crazy on my cpu, and I didn't drop it or spill beer on it. :drink
Does anyone know how I can fix this pain in the butt? :bangheadI'm not that computer literate, but I did install the HDD and windows and crap. I have the windows disk and have tried to run the repair thing, but I don't really know how to use it.
Any knowledge or help would be greatly appreciated.
Thanks-K
 

Answer:HDD freezes up- only works in safe mode-WTF!

It sounds more like a software problem then a hardware problem. Perhaps a virus or corruption on the HDD which could be caused by many things including a bad controller on the mainboard.

Boot your Windows CD and hit R for the recovery console. You may need to select the partition to access but there should only be one. If it asks for an Administrator password and you havent set one, just hit enter. At the command prompt type "chkdsk /R" without the quotes and hit enter. It could take a long time to complete. After it completes, see if it will boot.
 

7 more replies
Relevance 106.19%

I can't start up the pc at all,

1. when starting the pc
We apologize for the inconvenience but windows did not start successfully. A recent hardware or software change might have cause this. Start in :
safe mode
safe mode with networking
safe mode with command prompt
last known good configuration
start normally

doesnt matter what i do I get a black screen with windows logo and the scrolling thingy(the first thing that comes up when it boots normally) and within about half a second it automatically shuts down and restarts.
------------------------------------------------------------------------------------------------------------------------------------------------------
2. if I do F-10 system recovery i get this error message:

The section IDA_CREATE_USER_DRIVE_U does not contain a valid dialog template. after I lick OK it shuts downs and restarts the pc again
------------------------------------------------------------------------------------------------------------
3. if I do Microsoft Windows Recovery Console

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first you've seen this stop error screen (more like the 31st :|) restart your computer. If this screen appears again, follow these steps:
Disable/uninstall anti virus, disk defragmentation, or backup utilities,. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK/F to check for hard drive corruption, and the restart ... Read more

Answer:computer won't start in regular/safe mode

System manufacturer and model?

Louis

10 more replies
Relevance 105.78%

My computer is a HP Probook 4710s running windows xp professional w/ SP3
When I started it up it was very slow, did not make the chiming welcome sound and none of the icons or taskbar came up.
I hit ctrl+alt+del and explorer.exe was there but clearly not doing anything.  Only 21 total processes were running.  I rebooted in safemode and all of my icons appeared.  I tried a system restore but it did not work.  I can reboot in safemode with networking but the following error message appears.  "Runtime Error!  Program  c:\ProgramFiles\Hewlett-Packard\IAM\Bin\AsGHost.exe    This application has requested to terminate in an unusual way. Please contact the applications support team for further infomation."  I had contacted microsoft's tech support who thought the problem might be a corrupted user profile, so we attempted to create a new one and copy the files over to it, but the copy never worked and would fail part way through saying, "cannot access files" and then stop.  So those profiles were deleted and now I'm back to not being able to boot up with just the plain old default ADMIN user.  I don't want to shut down my computer since I'm worried if I do, it will stop booting up in safe mode too.  It's done that before, it cycles through all the files and then hangs up for about 3 minutes and automatically reboots.  Any suggestions?

Answer:Can only boot in safe mode no icons in regular mode

Duplicate, I moved your earlier post to Am I Infected...please pursue that topic and do not start another topic on same issues.
 
http://www.bleepingcomputer.com/forums/t/492515/windows-will-not-start-up-properly-system-restore-not-working/#entry3033303
 
This topic is closed to avoid confusion.
 
Louis

1 more replies
Relevance 105.78%

when i turn my computer on im not able to get on the internet, or access my networking in the control panel. If i go in to safemode with networking i can access the net no problem, just cant figure out why it runs super slow and i cant access the net in regular mode.
 

Answer:my internet is not working in regular mode only in safe mode

something is blocking in normal mode - it could be firewall/security suite

what firewall/security suite do you have ?

moved to networking forum
 

3 more replies
Relevance 105.78%

I started getting BSOD's right after login after boot up. I get a number of different ones and occasionally some repeat. When I come up in safe mode (with and without networking) I can function as long as I don't do too much. I've drive tested my system drive and I also did a memory test. I've also not made any changes recently. If I do too much it will BSOD though. When I start copying files off my system drive to my storage array, I BSOD if I'm doing more than a couple gigs.

I can't seem to get a consistent BSOD. I've listed most of the ones below, I haven't caugh them all.


Any help is appreciated and thank you in advance.Memory Management with Stop 1a
Cache Manager with 0x34 I think
Stop with 0X24
Stop with a 0x7f
Page fault in non-paged area with a Win32k.sys
got 2 more new ones today
special pool detected memory corruption 0xC1
pfn_list_corrupt 0x4E
Going to add new dump in reply here in a bit.

Answer:Different BSOD's upon login in regular mode and in safe mode

Lots of crashes but they are not showing any probable cause.

Do these, as a test:

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Stop nVidia automatic driver update:
Open nVidia control center.
Help> Updates. It will open the nVidia updates window.
Click the preferences tab.
Uncheck "Automatically check for updates"
Apply > OK.
If the crashes continue to occur after doing these, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode.... Read more

3 more replies
Relevance 105.37%

My computer has worked very well for years, but a short while ago it has developed this problem. It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass.

Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.

I have run out of ideas.

My Computer:
Older, no name system
1.6 Ghz, 512mb, 80gb HD, XP Pro.
Thanks in advance!
 

Answer:Freezes Up Constantly-Works Only in Safe Mode

13 more replies
Relevance 105.37%

I tried measures such as resetting the connection, however the window freezes up when I click "Disable" and have to restart explorer. I can connect to the internet only in safe mode with networking. Laptops and mobile devices work fine.

At worst cases, the LAN disconnects as well. There are also times the computer freezes up when I open a "heavy" program such as games and hi-res videos.
I have scanned everything from several updated softwares (cureit, avg, search&destroy, etc) both in safe and normal mode and they have detected no malware at all.

This is already beyond my comprehension and I appreciate any help. If I missed any details, please inform me as I'm mostly online nowadays (currently just in Safe Mode)

Specs:
OS Version: Microsoft Windows 7 Ultimate , 64 bit
Processor: AMD Athlon(tm) II X2 245 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 1791 Mb
Graphics Card: NVIDIA GeForce 8200, 256 Mb
Hard Drives: C: Total - 152460 MB, Free - 74979 MB; D: Total - 152774 MB, Free - 135253 MB;
Motherboard: Emaxx Technology.,Ltd, EMX-ANF82HD-PRO V3.0, Ver1.0,
Antivirus: AVG Internet Security, Updated and Enabled
HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:49:38 PM, on 6/28/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Users\Nenia\Downloads\utorrent.exe
C:\Windows\SysWOW64\WTClient.exe
C:\Users\Nenia\Downl... Read more

Answer:Internet only works in Safe Mode; PC freezes up

bump
 

1 more replies
Relevance 104.14%

After removing a number of infections using malwarebytes, spywarebot and main system PCTools my XP window with icons freezes either immediately or eventually. Tried going to setup on initial boot and putting the system back into default mode ameliorates the problem but eventually in comes back within a half hour or so.

Answer:Windows XP works in safe mode freezes in normal

If the computer is running without freezing in "Safe Mode" but freezing in normal windows, you could try to perform a "Clean Boot." If no freezing, then methodically start adding programs until the symtpoms reappear.How to configure Windows XP to start in a "clean boot" state : http://support.microsoft.com/kb/310353

1 more replies
Relevance 104.14%

Hello everyone,

I don't know if it's the good place to post my problem, because it's not a real BSOD, but it's still a freeze.

So, here is the full story:
A week ago, I got an update to my Avast Free Antivirus. After I installed it, my Windows began to freeze something like 30 minutes after the login screen.

The problem is the following: 30 minutes after startup (I didn't time, but it's almost always after the same time), one by one my programs begin not to respond, and after a few minutes nothing works anymore. I can still move the mouse, but the interface doesn't react. The only way to shut down my computer is to do a hard shutdown.
In Safe Mode, there is no problem, I'm using SM with networking right now.

I tried to disable all the startup programs, but Avast, McAfee, and some other programs still launch themselves.
BTW, Avast works, so I don't think the problem lies in Avast itself
I don't think it's a hardware issue; I have already done memtest86, checkdisk.
I don't know if the problem lies in Avast itself, or if Avast damaged something during its update. But if you're absolutely sure the problem lies in Avast, I can try.

Here are my specs:
HP ProBook 4540s
Intel Core i5 3210M with Intel HD Graphics 4000
4GB RAM
GPU : Intel + AMD Radeon HD 7650M
Sound: IDT Audio Hd
475HDD

I give you also the dm logs.

Thank you for your help.

Answer:Windows freezes 30 min after startup, works in Safe Mode

does the computer freeze when it is left idle? or it freezes even if you are working?

2 more replies
Relevance 104.14%

Hey guys! I hope you can help me, I am getting desperate ! 2 weeks ago I got infected with a file encrypting-virus, so I gave someone my PC to clean it,format it and reinstall my windows. And now I am stuck with another problem which I used to have in the past but someone else (I don't know how) fixed it for me. No matter the size of the torrent, my PC freezes while downloading in the first 10 secs. I uninstaleed my AV, I turned my indexing off. When it freezes, in task manager-proceses, utorrent gets a value almost to 100, as well as the PC usage. And today I got a new error during the freeze, " display driver stopped responding and has recovered" . And I noticed that in safe mode this display driver isn't enabled. Do you think it has anything to do with it? Please help me! Thank you!

More replies
Relevance 104.14%

Alright, so, last night I was in a hurry, and didn't want my laptop to take long to shut down, so I did something stupid that I never do. I shut down by holding the power button. About fifteen minutes later when I came back and turned it on, it let me log in like normal (slightly slower than normal now that I think about it) and all seemed fine. But after about a minute, it just froze. The screen glazed over as a whitish shade and my cursor became the loading circle, nothing worked. I pressed ctrl + alt + delete and it sent me to a black screen with my cursor. I tried again, and again, and again to no avail. It works perfectly in safe mode though, no problems at all. I even tried system restore, and that did not help a thing.

Any assistance would be greatly appreciated!
 

Answer:Windows freezes after start-up but works in Safe Mode

15 more replies
Relevance 104.14%

If I boot normally and try to open any app, I get the rotating green circle indicating the system is busy. This will continue for 2 hours that I know. I can't open Task Managerand I have to power down and then reboot into safe mode with networking and everything appears to work. I'm using this mode to access Win 7 forums because I can't in regular boot. I have rum ASC, Malewarebytes, Microsoft's safety scanner, AVG2013 and I have uninstalled adaware that I thought might be a conflict. Any suggestions?

Answer:System freezes but works OK in safe mode with network

Follow these driections. See if you can identify the cause: How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

9 more replies
Relevance 104.14%

Please excuse me if I have posted this in the wrong area, but over the past 48 hours I have had great difficulty in using my laptop, a Dell Inspiron 1545. System type: 32-bit. Processor: not available. Memory (RAM): not available. I checked this yesterday and all information was provided, but not sure why it is not today.

Everytime I switch it the laptop on, I will have about 1 minutes worth of use before it completely freezes. Ctrl + alt + del do not respond which means I just have to keep switching it on and off, on and off. Everything works fine on safe mode and after checking other sites for advice, I have not had any luck.

I have tried 2 restores, which were successful, but not in fixing my problem.

I am currently an English teacher in China so my laptop is crucial for everything I do. I appreciate any feedback and help.

Many thanks,

Nick
 

Answer:Windows freezes after start-up but works in Safe Mode

Sometimes it's a corrupt driver issue when safe mode is the only option.
 

1 more replies
Relevance 104.14%

So today I tried loading up my computer and for whatever reason, after loading up the desktop, weird things start to happen. For one, anything I try to click gives me nothing. I can't load up any programs, I can't click the start button, nothing. Second, my network icon in the bottom right (in between volume and PC issues) keeps giving me the repeating circle, saying something's loading. After a while, my screen will go black and will reappear with my task bar a different color. I can't do a ctrl-alt-delete either.

In safe mode, everything works fine. I have no idea what the problem is but here are some things I've tried already.

1. Malwarebytes says nothing's wrong.
2. I rebooted using default options from the BIOS and that did nothing.

I have no idea what this problem is or what I should do and it's starting to get really annoying.

Edit: I also just tried to do a clean boot and that fixed nothing either.

Edit 2: Also did a Diagnostic Startup and the problem was still there

Answer:Windows freezes on desktop, only works in Safe Mode

Welcome to the forums!

Have you tried a system restore to a point before this started? Have you thought about a repair install or maybe even a complete reinstallation? We have many excellent tutorials here at the forums, here's a couple on how to do that if you're so inclined :

Repair Install

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7

4 more replies
Relevance 104.14%

Hello

I am new here, posting with an extremely inconvienient issue. I am running Windows Vista on an HP Pavillion dv6626 laptop. My issue is that Vista is constantly freezing upon startup, without any error message or indication whatsoever. It started once every week or so, then to everyday within 30 minutes of startup. Now, its within 5 minutes sometimes the desktop doesnt even load before the freeze. After the system freezes, I have to hold down the power button to shut off the machine.

There's a couple details that lead me to belive the issue is software related and not a hardware issue. First, when the system freezes, I can still move the cursor via the touchpad, 95% of the time. I just cannot select a window, toggle between screens, or get any keyboard functionality or any other response at all. Second, I can boot up in safe mode and have all the functionality as safe mode will allow with no issues. I can also startup in Diagnostic mode with no issue at all, but again, tasks are limited.

I have deleted countless files and uninstalled probably 60% of my programs including the most recently installed ones. I've updated windows, and cleaned temporary files, and I just received extensive assistance to solve a malware issue which I beleive to be fixed. (This issue began before I had a virus issue)

So.. I'm out of ideas. I'm posting this now in Safe Mode With Networking, and hoping for some help. Thanks in advance!
 

Answer:Vista.. Freezes! But works in Safe Mode fine

11 more replies
Relevance 104.14%

I have an HP desktop, and I was on my computer. My foot accidentally hit the power strip off (which everything was plugged in to).
For some reason, every time I try to turn the computer back on, the blue HP screen comes up, then the black screen which asks me if I wanted to open in (safe mode, safe w/ networking, safe w/ command prompt, or open windows normal)
Whenever I click safe mode or open normal, it takes me to the Windows XP loading...

It loads, however when it's done loading, the computer RESTARTS! and does the same things again...
Perhaps it was a disk failure? What can I do to fix this?

Please help!

Answer:Computer keeps restarting when tying to open regular/safe mode?

as you start the computer, try pressing the F8 key up and down to see if you can get in to safe mode that way.

7 more replies
Relevance 103.73%

why?!?!? i tryed a lot of stuff but nothing ever works

Answer:why can i go on the internet in safe mode but not in regular mode?!?!?!?

You might be experiencing a sever infection or a system corruption ( the files that dont run in safe mode but real mode might have been corrupted such as drivers ) but these are all assumptions right now. Please get into safe mode with networking. Click on greyknights link below and follow the instructions for a malware clean-up. Get a hjt log and post it under hjt log help forum. Lets see what happens. Let us know.

regards.

5 more replies
Relevance 103.73%

We had a power outage recently and even though the backup kicked in, our MS Outlook 07 (running on XP Pro) will only open in Safe Mode with limited features. When I reboot, I get an error message saying Outlook wasn't closed properly. It will not load at all unless I click on the offer to operate in safe mode. How do I get the system to function normally in regular mode with full features again? I'd appreciate any how-to help anyone can provide. THANKS!
 

Answer:Outlook 07 Safe Mode vs Regular Mode

Reinstall. It has been too badly damaged. Your settings have been preserved as has your mail, in most cases... but it is still wise to use Outlook recovery software (see www.majorgeeks.com and others) before you perform the reinstall... your files in process at the time of the failure are likely lost.
 

6 more replies
Relevance 103.73%

My mother and I share a network, and both own Compaq Presarios from the dark ages . She is running XP and I'm running 98. I caught a virus (pretty sure it's Virtumonde) and I'm taking steps to deal with it. This is not about my problem... unless it's her problem, too.

She recently bought a laptop (which runs Vista) and is networked into the same system. For this laptop, she purchased ESET NOD32 Antivirus4. When she heard about my problem, she thought that it might be a good idea to install this same program to her PC before I reattached to the network to fix my problem. So we did that. Unfortunately, we didn't heed the extremely mild warning that there "may be conflicts" with the McAfee already on her system, and neglected to uninstall it.

As soon as I was finished with the uninstall, I attempted to enter the Add/Remove Programs menu to remove McAfee. It told me to wait while it populated the list, and ten minutes later, I gave up. The computer had frozen, so I did a hard shut down... and have not been able to do anything since!

We can restart it, sure, but it freezes somewhere between the time it launches McAfee and the time it launches Eset - any attempts to do anything either fail or cause the freeze. We of course tried booting in safe mode, but cannot get the options screen (we tried the tapping and holding methods for both F8 and F5).

Incidentally, her computer's symptoms do not resemble mine in the slightest.

So here are my que... Read more

Answer:No safe mode, regular mode crashes

As soon as I was finished with the uninstall, I attempted to enter the Add/Remove Programs menu to remove McAfee.Do you mean "As soon as I was finished with the installation, I attempted to enter the Add/Remove Programs menu to remove McAfee." ?-----------Safe Mode: After you press the ON button, start tapping the F8 key ... and keep tapping .... until you are presented with the "Windows Advanced Options Menu". Try that please.Try F10 if no luck with F8.

5 more replies
Relevance 103.73%

when i boot my laptop in safe mode my internet speed is high but when i boot in regular mode its low im wondering if anyone can help me with stopping the right programs for regular mode so my internet speed is high like it is in safe mode
 

Answer:booting in safe mode and regular mode

6 more replies
Relevance 103.73%

This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

19 more replies
Relevance 103.73%

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

1 more replies
Relevance 103.32%

Hi,
My CIO's Outlook is starting in "safe Mode" and have ran detect and repair and it did not fix it.

Any suggestions on how to get it to come up in regular mode??

Thanks

Michael Henderson
 

Answer:Solved: Outlook is starting in Safe Mode, I need it to start regular

You are getting this message?
Outlook failed to start correctly last time. Starting Outlook in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Outlook in safe mode?
Click to expand...

If so, what happens when you say No?

Also, what version of Outlook?
 

2 more replies
Relevance 103.32%

Hi,

I have a laptop that randomly freezes up for a few minutes over and over. I have ran malwarebytes, HijackPro and webroot. I also have Ran chkdsk /r, ccleaner, and have defraged it. No substantial problems have been reported and all that were have been repaired. But my computer continues to freeze every few minutes in safe mode and regular processes. Please help me into what I should do. I am so lost here

Jippys

Answer:[SOLVED] Laptop randomly Freezing safe mode and regular

Hi and welcome to TSF please post the make and model of your laptop please list all the things you have already tried so we can try to avoid repeating unless entirely needed when in safe mode have you tried system restore to a point when it all worked without issue

19 more replies
Relevance 102.91%

I have an older laptop that is running Windows XP.  This is not my main computer but I do like to use it when I do not want to use tablet or desktop.  It virtually will not browse internet in regular windows mode.  It freezes and takes forever to go from one internet site to another.  However, the internet works fine when in safe mode.  I have Malware Anti Malware Free and AVG 2015 Free.  I have run scans in both safe mode and windows mode and it does not detect anything.  I also have CC Cleaner which I run frequently.  I have downloaded Autoruns and tried to delete some startup loads using your data base.  However, many are not in your data base.  I did find some that I could eliminate on startup but not that many because if it was not in your database, I left alone.  Do you have any other suggestions I could try.  As I said, this laptop is older and not my main computer but I would really like to try and revive it so that I can at least use it sometimes.

Answer:Internet freezes but works fine in safe mode Windows XP

If a client comes to me not only now but, for quite a while now, I will not let them spend time, money, effort or thought on an XP machine.  For starters they absolutely should not be used connected to the Internet.
Certainly @ this point in time, if an XP machine is not working properly, just don't bother w/ it... can't be used on the Net, anyway.  As for non-Net use, still, not worth bothering w/ it.  Time to just let it go & move on.  After 15 yrs, put it out to pasture.
 

24 more replies
Relevance 102.91%

Hi y'all.

Recently my laptop running on windows 7 home edition started acting up. I boots up fine but once i get to windows then it gets tempremental. Sometimes it works fine until the screen saver comes on, sometimes it does not even open a browser window before it freezes.

I had trend micro titanium antivirus that expired last week, after which i installed avg. I thought it was the culprit which i uninstalled and installed avast and superantispyware. I ran both and they found a few problems that they claim to have resolved. Still the computer was not working well. Again in safe mode i ran kaspersky and it found 3 trojans that it removed but still no improvement.

I would really appreciate your help in resolving this. I have followed the instructions from the sticky and below are hijackthis log, DDS.txt, Attach.txt file and ark.txt file:

Hijackthis
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:39:37 PM, on 5/22/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Amal\AppData\Local\Temp\Temporary Internet Files\Content.IE5\D... Read more

More replies
Relevance 102.91%

I'm not a Windows whiz by any means, but I'm usually able to solve the problems I run into on my machines. This one's got me stumped:

I leave my Sony Vaio VGN-FW290J, running Windows 7 SP1, running one night while I go out for some errands. On my return, the thing has crashed pretty bad (I-can't-even-move-the-mouse bad). Whatever. I do a hard restart of the computer, decline safe mode, and the thing starts up just fine. Well, it was pretty slow, actually. Windows freezes up on me within two minutes (it's still loading up startup programs during that time). I entered into a cycle of startup, hard restart, startup, hard restart, ... until I was convinced of the permanence of the issue.

I became unhappy then, since I knew something was wrong, and this computer hadn't had a real problem in about 4 years of usage.

My first thought was to do a virus scan, so I booted into safe mode and started Avast to get cracking. Two "threats" were found in a full scan: both were very old files. I removed them and I still had the same problem.

I then deactivated every single startup program except the ones I thought were absolutely necessary. No beans. I currently have these set to autostart:
Alps pointing-device driver (Tracker Pad)
HD Audio Control panel (Audio Card)
Realtek Voice Manager (Audio Card)
Microsoft Windows Operating System
ISB Utility (Battery Utility)
Catalyst Control Center (Video Card)
I'm not really sure what to do. I haven't been able to localize the crashing to... Read more

Answer:Windows 7 freezes up soon after startup - works fine in safe mode

If it works fine in Safe Mode and its not related to hardware, I would assume that you have an application that loading at startup that is causing you some problems. So why dont you use msconfig to scale back all the startups and then add them back to see which is causeing the problem

1 more replies
Relevance 102.09%

Dear Experts,
I am having Dell Laptop Inspiron 1525, purchased in August 2008.
2 days back machine didnt shutdown. I did shutdown using power on/off button.
After that my laptop freezes after 3 to 4 mins of start up.

I used Regpair setup to fix registry errors on 10th March '12

Please help.

Regards,
Sachin
 

Answer:Laptop freezes after 3-4 mins of startup, safe mode works fine

When safe mode works fine but a normal boot fails, it usually means that a driver is at fault... I would suggest that you run a disk check. You can set it up in safe mode in Computer, and right click on the C drive. Select Properties, tools, check now. Check both boxes for trying to repair... Restart normally
 

7 more replies
Relevance 102.09%

Hello everyone,
My computer was working fine yesterday. This morning when I start it, it becomes unresponsive. The mouse works on the desktop, but nothing responds when I click them. I have restarted in safe mode, and everything seems to work. I looked under my system restore and all the restore points are gone. I ran MalwareBytes and SuperAntispyware just yesterday and neither detected anything and I have not installed or downloaded within the last few days.
I have tried running error-checking on C: drive, but it fails to run when I restart. It says "Cannot open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package." It then says to use system restore, which I cant because all points are missing. The only thing I have installed in the last week was Adobe Photoshop CS4.
I ran CCleaner yesterday as well and I think something of photoshop was flagged for cleaning, and I let it clean it... However, I restored the changes today using the CCleaner restore file to see if it fixed it, but no change.

I just tried opening Photoshop in Safe Mode and got a message saying that Liscensing for the product has stopped working and requires my computer to be restarted before it can be launched.....Error: 148:3
I suspect this might have something to do with the problem...but no Adobe program is set to run on startup....so I'm not sure why that would be bogging it down. I cannot check Task Manager during normal startup t... Read more

Answer:Windows 7 slows/freezes on normal startup, works in Safe Mode

In Safe Mode you can call up MSCONFIG via Start/Run or WinKey-R, and see what's starting behind the scenes. Selectively turn off a few things at a time and see what happens. You can also go to installed updates in Control Panel/Programs and Features and sort by date to see what's new from MS.

9 more replies
Relevance 102.09%

Hello Everyone
 
 
A problem occured 2 days ago, my computer froze and I had to shut down manually (pressing and holding the power button). After I logged in, a few seconds later (perhaps 20-30 seconds) my computer frozed up again. The mouse cursor doesn't move and I can't get any response from the keyboard. The desktop just remains idle and unresponsive.
 
Whenever I log into Safe Mode (I'm using that right now to make this topic), everything works normal, no freezing or anything.
 
I don't have any type of Windows XP CD, so I won't be able to reinstall my OS but I was wondering if anyone had any advice where I can troubleshoot this problem. I'm using a Dell Dimension 2400 (yeah I  know it's quite old) with Windows XP SP3. Back in June 2014; I had to get another motherboard cause the previous one died and the graphics card stopped working a few weeks afterwards. Is it possible that a hardware driver is broken or corrupted? Any help would be greatly appreciated and thanks in advice.
 
my specs are:
 
Dell Dimension 2400
Windows XP Pro SP3
Maxtor 6L040J2 40GB
Intel ® Pentium 4  3.06 Ghz
Cosair 1GB DDR 400Mhz (x2)
Intel ® 82845G/GL/GE/PE/GV Graphics Controller
SoundMax Intergrated Digital Audio
 
 
 

Answer:Windows XP freezes after normal boot but works find in Safe Mode

Go into Safe Mode and uninstall the video card driver (if prompted DO NOT uninstall the device driver), reboot and let the video card install itself again.

12 more replies
Relevance 102.09%

Hello all I have an acer aspire 9410z with windows vista home premium on it and I recently wanted to do a clean install because it had alot of junk on it so i tried to do a clean install and it did everything but now when I try and turn it on it just gets stuck on the loading screen with the green bar on the bottom. If I boot up in safe mode it loads nicely with no problem. I have been working on this problem for about a month with no solution. Any help I get will be very appreciative so in advance I thank you all.

-chexican-
 

Answer:Windows vista freezes on boot up, only safe mode works perfect

6 more replies
Relevance 101.68%

Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:
I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:
I have Windows XP Pro SP3 installed (v5.1.2600)
I have Avira AntiVir and Comodo Firewall installed
I am not using Hibernation
Audio: SigmaTel STAC9751
Graphics: Intel 945 GMS
Chipset: Mobile Intel 945 GMS Express
Netcard: Realtek RTL8101L
Wifi: Intel PRO/wireless 3945

Update 1: ... Read more

More replies
Relevance 100.04%

hello, my computer's screen froze the other day and now when I turn it on again it tells me that it didn't shut down properly. Gives me the options of continuing on safe or regular mode. What should I do?? how do I get it back to normal?

Answer:safe mode or regular mode??

Boot to Safe Mode, then shut down normally, then boot to normal mode.
While in Safe Mode you can attempt to troubleshoot the issue, and in Safe Mode with Networking you can even update your drivers (such as your video drivers).

2 more replies
Relevance 99.63%

There is no malicious software.I have gone through Malwarebytes,TDSSKiller,Kaspersky,etc.Nothing was found.
It doesn't entirely freeze.I can move the cursor which usually is a blue circle.Sometimes more things like highlight icons w/ the cursor or the clock keeps going.
Sometimes when I press ctrl+alt+del and open task manager,the programs that didn't open when I clicked on them will open up.Most times pressing ctrl+alt+del does nothing though.
It works fine in Safe Mode and Safe Mode with Networking.I have disabled all start ups and every service except Microsoft ones and restarted in Normal mode.Still the same problem.
I used checkdisk and it said nothing is wrong.
There are random times where it works fine.No specific time of day.It just happens.Most times it is this way though.

Answer:Laptop only works in safe mode.Hangs w/ blue circle in Normal mode.

Did you disable the startup items and services in Safe Mode, and then restart in normal mode?
 
Essentially what you are trying to do is a Clean Boot, this has to be performed in normal mode.
 
 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb , then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 

 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 

 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3) ... Read more

18 more replies
Relevance 99.63%

Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

More replies
Relevance 99.63%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

10 more replies
Relevance 99.63%

Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

More replies
Relevance 99.63%

Hello everyone,

I have a Dell Optiplex GX270 with a pentium 4 processor, yes I know, old, but it works. It is running on Windows XP Pro, version 2002 with service pack 3. I have cable internet connected to a Linksys WRT100 router. As of late, my computer has been acting a little funny. I cannot seem to browse the internet for more than 5 minutes (with either Firefox 3 or IE 8) in normal mode, but the computer shows that I am connected to the internet. I was connected via a usb wireless adaptor, but since it has been acting strange, I have removed the wireless adaptor with the software and am now connected through an ethernet cord to the router which is connected to the cable modem.

The internet works fine in safe mode with networking though. Plus, in normal mode, I am able to update services such as McAfee virus scan and Spybot, as well as remote connect to another computer, which require internet although the internet browsers say that it is not connected. I have ran Spybot, Ad-Aware, and McAfee virus scan already as well, all have not found anything. My roommate's laptop is able to connect to the network, via ethernet and wireless adapter, thus I do not believe it is either the router or modem. In device manager, my network adaptor icons did not show either an "x" or "!" icon. I have tried "WinsockxpFix" but that does not seem to solve my problem. I have tried going into "msconfig" to disable all of the "startup" pro... Read more

Answer:Internet only works in safe mode or for short time normal mode

10 more replies
Relevance 99.63%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

9 more replies
Relevance 99.63%

Win 7 Normal Mode won't start, will go past Starting up Screen and just hit a Black screen and will hit a Crash Dump (blue error screen)..... I can boot into safe mode fine and I have fun CHKSDK and after a reboot it fixed a few problems but I hit the same Crash Dump Screen. I have also made sure my whole pc is all clean and connected, no corroding parts etc etc, made sure my pci-e slot is default etc etc, no luck at all...

Its a new installation and worked fine last night and early this morning after separate boots. But as soon as I booted this afternoon it wouldn't load and would hit the blue error crash dump screen....

So any suggestions?

Just last night My main HDD died also which is why I had to use my secondary HDD as my main....

=\

Answer:Win7 Normal Mode wont boot, Safe Mode works though... Help?

1) When you "ran checkdisk" dis you run it with the "/r" switch? If not, please run chkdsk /r now.2) Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

5 more replies
Relevance 99.63%

Hi guys,

I am having this problem since couple of days, my wireless internet connection is working fine i can go in my messenger but i cant browse any websites at all in normal mode.. i tried piniging these websites it comes back fail. but it works totally fine in safe mode, pls pls help me out as I have to study for my exams.

Thanks guys
Sunny
 

Answer:My internet not working on normal mode but works fine in safe mode PLS HELP

10 more replies
Relevance 99.63%

My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

3 more replies
Relevance 99.63%

When i enter windows in normal mode it will not let me connect to the internet explorer. But i do play an online game called World of Warcraft and it has no problem connecting me in game to the servers. Then i can enter windows under safe mode with networking and the internet explorer works fine. I went through all the steps of malware cleansing and will attach a hijacking log that i had scanned. Was just wondering what was keeping me from the internet explorer on regular windows.
 

Answer:IE only works in safe mode, but can connect to games online in normal mode

could be some addons on IE. try IE without addons or another browser. also make sure your firewall is off when troubleshooting.
 

4 more replies
Relevance 99.63%

I am not able to connect to any webpages in normal mode, even after restarting i still have the same problem [However it works in safe mode with networking]. The network connections show that it is connected and the signal strength is excellent. I then have to keep restarting the laptop like 3 to 4 times and it works. Its kind of frustrating to keep doing this all the time and besides i am scared by restarting the laptop so many time can harm it.


System details:
Laptop - Lenovo Thinkpad E430
Antivirus - AVG 2013

Please help me.

Answer:Unable to access webpages in Normal Mode, however works in Safe Mode

moved to networking forum

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

Lenovo will also come with a trial ware program - cant remember which
I would also remove AVG 2013 - using the removal tool - see below

have a read here and post back as much info as possible
Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

Normally are you using wireless - and in safe mode with networking - are you still talking wireless

can you connect to the router with a cable and if so does that work in normal mode ?

Lets see an ipconfig /all in both normal and safemode with networking - make sure you also tell us which is which when you post

AVG Removal Tools
Download tools and utilities | AVG UK
Download tools and utilities | AVG Worldwide

> removal tool, that can be used with AVG 2013 Support tools and utilities 2013 | AVG Worldwide - > on Installation Tab > use the AvgRemover

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug... Read more

1 more replies
Relevance 99.63%

Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet nothing has seemed wrong, I've also done a system restore to when my pc was working fine, but it still was happening, I saw on another post here that i should post my msinfo32 so here you go, Thanks.

Answer:BSOD only occurs in normal mode, Works fine on safe mode.

Just tried opening in normal mode again, got a blue screen within 2 minutes. Didn't open chrome, only programs i had opened was mozilla firefox, and startup programs

6 more replies
Relevance 99.63%

I would like to figure out why the video is so jerky running in normal mode.
Is there a way to find out?

Also the sound system does not start in safe mode.

Answer:safe mode online video works excellent, normal mode awful, unwatchable

Troubleshoot Application Conflicts by Performing a Clean Startup

Don't forget to do step three after troubleshooting. Is it running fine in clean startup?

9 more replies