Computer Support Forum

Many problems after shutting off during update

Question: Many problems after shutting off during update

recently i have tried to update my laptop but while it was updating'my computer ran out of battery and shut off.upon turning the computer back on it said "configuring windows update please do not turn off power" i left it about 5 mins then it changed to "failure to configure update.reverting changes.please do not turn off power." it stayed like than for over 24hours as i left the laptop open and on for the rest of the day and the next day,nothing worked not even safe mode i tried all the options from the system repair and screen that comes up when u press esc but nothing was working. went on many sites and tried to see if anyone else had this problem but the answers they got didnt work. finally i tried chkdsk on the system repair cmd prompt. it said "the disk drive is corrupt please run diskcheck on drive C:" or something like that so i did but it never ran. finally i cancled the chkdsk and tried to log back on. it worked but my icons wont load and everytime i click anywhere on the screen the laptop freezes and the only thing loaded is my taskbar and i can move my mouse.the computer now runs fine in safemode after that but nomatter what i try the problem still persists on normal startup. and also system restore comes up with an error saying it could not find a file c or something even if i restore to the earliest date(windows was pre-installed on my laptop and i do not have a cd drive)

More replies
Relevance 100%
Preferred Solution: Many problems after shutting off during update

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 54.12%

I downloaded 64 bit Windows 8 around 1 year ago and since then my ASUS x54c is having problems.
1. One of the USB ports often malfunctions
2. Certain keys sometimes do not work.
3. The notebook wont shut down whilst connected to the mains, but is fine otherwise.
4. The battery doesn't charge and the power can now only last for 30 seconds when disconnected from the mains.

It seems I need to buy a new battery, but I am stalling until I have fixed the problem with the shutdown. I have formatted the notebook twice and since tried Windows 8.1 64 bit, so it is not faulty software (but may well be a 32/64 bit matter).

ADVICE GIVEN TO DATE:

1. I am told from a link on the ASUS Support website that I should update my BIOS to 207. There are now newer versions available (210) so I'm not sure whether their info is out of date, or if 207 is still the preferred choice for this issue.

2. I have been told my a techie working at the school where I teach that I should not update the BIOS as it is dangerous and could seriously damage my Laptop. instead, he says the problem is that I am running a 64 bit OS when my system is made for 32 bit. He suggests that I go back to Windows 7 32 bit.

Can you take a look at my specs and take a vote on which option is best to take?

Many thanks

Answer:ASUS x54c Problems shutting down (BIOS update? Or change to 32bit OS?)

It is true that I am running BIOS version 204 and not 207.

See message here from my quick search.

7 more replies
Relevance 42.23%

My wife's laptop has got Windows 7 on it.

Today when she booted it up it started installing updates.....7619 of them!

Its just a black screen with the Windows logo in the middle and updating text underneath keeping track of the updates.

It gets to about 5000 then just the laptop just shuts down.....well the screen goes completely blank and it looks like it has shut down. It does not respond to mouse input or anything else?

Help!

Answer:Windows 7 update shutting down

There is something seriously wrong here, I am assuming these updates are from Microsoft's Windows update?

It is not possible for there to be 5000 updates from Microsoft even if hardware and program updates are included.

You laptop may be a victim of malware.

Can you boot this computer up in safe mode with networking by hitting the F8 key at the windows splash screen?

Please post back and we'll see what we can do for you, you came to the right place for professional help.

Kind regards.

Bruce.

3 more replies
Relevance 42.23%

here's my logfile:

Logfile of HijackThis v1.99.1
Scan saved at 7:07:49 PM, on 7/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BellSouth Internet Tools\blsloader.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://w... Read more

Answer:something is shutting down spybot when i try to update.

do you have the new 1.4 ? do you have zone alarm set for spybot updates ?
 

2 more replies
Relevance 41.82%

Bad McAfee Update Shutting Down PCs Worldwide

Engadget says that a botched McAfee update is shutting down corporate Win XP computers worldwide. Here?s a snippet from the article:

McAfee is aware that a number of customers have incurred a false positive error due to incorrect malware alerts on Wednesday, April 21. The problem occurs with the 5958 virus definition file (DAT) that was released on April 21 at 2.00 PM GMT+1 (6am Pacific Time). Our initial investigation indicates that the error can result in moderate to significant performance issues on systems running Windows XP Service Pack 3.

Answer:Bad McAfee Update Shutting Down PCs Worldwide

It appears that it is detecting a system file in XP SP3 as malware and is trying to disable the process associated with it.

Bad McAfee Update Shutting Down PCs Worldwide

4 more replies
Relevance 41.82%

Hello,
 
I have a Gateway GM 5664 desktop PC running Windows 7.
System specs:
AMD Phenom 9600 quad core processor
2.3 Ghz
3584 MB Ram
Bios Version P01-A2, release 12/10/2009
Recently after performing a Windows update and restarting the computer I'm getting the screen where it says "Windows failed to start. A recent hardware or software change might be the cause.
Then it presents two options:
Launch startup repair
Start Windows normally
When I choose either option the computer will shut off after about 5 seconds. It does this every time.
Here are some things I've tried thus far:
I tried changing the boot order and using a Windows startup repair disc and it appeared to load but then the same message above would come up and the pc would shut off.
I checked inside and all the fans are working and everything seems to be secure. 
Some system spec I can access before getting the screen with the windows failed to start message. Readings after about 10 min of computer being on.
CPU temp: 50c
System temp: 41c
CPU fan speed: 1700 rpm
System fan speed: 1000 rpm
Cpu core: 1.248 V
Note I did replace the motherboard about a year ago but I haven't used this computer very often.
Anyone have some idea on what I can do to get it to work?
Thanks in advance.

Answer:PC won't boot all the way after Windows update.. keeps shutting down

When performing that update did you let it finish all the way (very important) also if you let it stay at the "Launch startup repair Start Windows normally" screen will it shut off after awhile. I really don't think its a hardware issue at all but a corrupted update that didn't get to finish.
 
 
 
 
 
 
 
Technician
loginandrepair.com

1 more replies
Relevance 41.82%

Hey all. I'm hoping you can help me with my issue. Any time I go to the windows start menu to shut off the PC, windows will shut off but leave the fans and LEDs (probably the hardware as well) on and running. I can of course just flick the power switch and it will shut off, and I can also turn the PC off manually by simply holding the power switch, but it would be nice if windows would just shut the computer off. I am fairly positive this isn't a hardware issue even though I did just get a new system as this issue was not happening until Windows updated to service pack 1. It may have been one of the other updated that went with it, but I think SP1 may be the culprit.
System is as follows:AS Rock Extreme 4 Z77
i5 3570
Gigabyte GTX 670
16GB G-Skill RAM "F3-1600C9D-16GXM"
M4 Corsair 256 GB SSD (Boot Drive)

Answer:Computer not fully shutting down after SP1 update

This also affects "Sleep Mode". Little less than a week ago, putting the PC in sleep mode would shut off everything and if I booted it back up I would be at my desktop, but that no longer works after that string of updates. I am not Overclocking at all.

9 more replies
Relevance 41.82%

Hi, my computer went haywire last night, the explorer.exe keeps shutting down if i try to access My Computer and it is also not registering my second hard drive, it shows that it is there but the files are inaccessible. up until last night everything was working fine and i didnt have a single problem, on Wednesday night i put the computer to sleep and didn't touch it again until about 9pm Thursday night. when i turned on the computer it tried to recover on its own and it froze up, so i let it try and do its thing for about 20 min with no progress so i shut it off. i don't see why this problem would suddenly occur especially if nobody has even looked at the computer. any help is appreciated, thx guys

Windows Home Premium 64bit

Answer:Explorer.exe shutting down after 10/13/2011 update

First thing is to add your system specs on the bottom left of your post or in user CP. Next thing is to run antivirus/malware on your computer and see if that can be the easy fix.

You can also try to restore your system to a previous state which may correct the issue.

Make sure you back up all your files asap just incase there is any hardware issues here.

1 more replies
Relevance 41.82%

I am having trouble with xp pro when I try to go to update using internet explorer update tool as well as the windows update icon in the programs list it freezes, also when I go to system properties all the tabs work execpt the Automatic updates tab when selected it freezes the screen of the properties view. Other programs still work I, in both cases I can go to Task Manager and shut down the program. I am also having porblems when I shut down the computer freezes at the windows is shutting down message.
Any ideas?
Thanks

Hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 08:55:29, on 05/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\ni_nic.exe
C:\WINDOWS\system32\NMSSvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\Program Files\ViRobotXP\vrmonsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\PCSecurityShield\The Shield Firewall\FireWall.exe
C:\Program Files\Logitech\Desktop Messenger\8... Read more

More replies
Relevance 41.82%

Thank you for taking the time to view this! So here's the story.

This morning, I turned on my laptop, and windows configures some updates that has been installed yesterday. After a while, it says: "Failure configuring Windows updates. Reverting changes. Do not turn off your computer.". After some time, it seems to start normally, I can use my laptop and all. But when I was using my laptop at this time, windows start to download more updates. Then I shut down my computer, and windows start to install like 150 updates. It takes hours to complete all of these installations, and when it finally shuts down, it just stays on the shutdown screen. It has been 7 hours now, and I don't know what to do. Should I just hold down the power button? Or is there another way?

Here are the details of the laptop. The reason why I didn't include this information when I created my account here on the forums was that I don't know which of these is the graphics card, hard drive, etc. I don't know much about computers. Anyway, here's what's written on it:
-Intel Core i5-460M processor
-ATI Mobility Radeon HD 5650 up to 2651mb HyperMemory
-640 GB HDD
-Acer Nplify 802.11 b/g/n

There's more if you'd like.

Oh, a few more things. My internet connection on my house is very slow, about 0.3mbps, and sometimes it disconnects. I wonder if the updates can get corrupted because of this. And before this incident, I notice on the update history that the status on at least half of the upda... Read more

Answer:Laptop has been shutting down for 7 hours after update, please help!

Hello Slimefon,

7 hours is certainly a long time for updates to install..

I would say it's best to power it down manually and when Windows boots up, please click the start menu, type Event Viewer and hit enter. Click the drop down icon to the left of custom views, right-click administrative events and select save all events in custom view as. Choose a file name for it and save it in your desired location.

Please upload the files to a sharing site, such as OneDrive then provide me with the link.

Thanks,
Legade

5 more replies
Relevance 41.41%

I am thoroughly fed up with this problem.I run Win7 and have run all the available fixes I can find but the problem persists.Even when I click installed updates it says there are no updates installed on this machine.The updates though are shown many times over in the WU list.Any suggestions to help clear this frustration would be most welcome.

Answer:Windows Update keeps installing the same updates when shutting down

Try a Windows Update-Reset

4 more replies
Relevance 41.41%

Power completely shuts off within a few seconds of turning power switch on. First boot up after installing the anniversary update shut the power off.

More replies
Relevance 41.41%

I first did an update from Windows 10, was working perfectly fine. But after the last update it heated up my laptop that it shut off by itself. I suppose its an issue with drivers not supporting with the last windows update.

More replies
Relevance 41.41%

I'm having a problem with my laptop. I run Windows 7 Professional 64bit on it. An hour and a half ago I shut down my computer and Windows installed an update, but I stuck around because I wanted my computer off and I know that the computer restarts itself after installing an update. The computer restarted itself and configured the update, but when I chose to shut down the computer it actually restarted itself. I've tried shutting it down several times, but every time it starts right back up. I've run a virus scan, the Power troubleshooter, disabled automatic restart upon System failure, and searched Google and Windows help files for similar-sounding problems, all to no effect. My attempts to fix the issue so far represent the extent of my comfort in dealing with computer issues by myself, so I found this forum and decided to ask for some help. Thanks in advance.
-- Robert

Answer:Computer restarts instead of shutting down after Windows Update.

Are you shutting the computer down by pressing the power button or by using the start > shutdown method?
If it is by pressing the power button, have a check to see what the power button is set to do when pressed.
(Control panel > Hardware and Sound > Power options > Choose What the power buttons do)

If this isn't the case,
I've experienced this problem and fixed it by clearing the CMOS. (Removing the CMOS battery, leaving for 10 seconds, then placing it back in.)

1 more replies
Relevance 41.41%

Hi my games were laging and running slow so i decided to update my graphic drivers when i updated them it just start shutting down

Answer:Y510p shutting down randomly after driver update

Hi MdHassan433,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with system shutting automatically in your Lenovo Y510p laptop.
 
Is the system heating before it shutdowns? Also try to boot to safe mode and check for the issue.
 
Hope this helps. Do post back if the issue persists.
 
Best regards,         
                                                                            
Ashwin. S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 41.41%

I've tried twice now...

i used the update assistant and it verifies all is well except for a Bluetooth driver which it says to re-install after the update...

all updates that are available have been installed...

i currently have very limited web access so it makes everything difficult...

i open the store and click on the free update... All proceeds well and it completes waiting to restart.

beginning the restart all seems well as it continues doing things then shuts the machine diwn... Manually restarting the machine only to finally show 8.1 install could not be done... Then it does a restore back to 8.0

it has done this twice... What might I do?

thanks...

keni

Answer:8.0 to 8.1 update fails at restart shutting down machine

I'm surprised this hasn't been responded to. But, give it a chance.

Jack

3 more replies
Relevance 41.41%

I have an HP EliteBook 850 G3 works perfectly under Win10But as soon as I put the anniversary update on the machine does not restart (get the message saying Restarting and the spining circle) Or if I try to shut down. The screens dim and just the power light stays on.Can leave it like this over night and nothing changes. I have tried a clean install of Windows 10 Anniversary update.from  Windows 10 and runing the update both I get the same result. I have tried to run the HP Support assistant afterwards and I run everything it suggests, Have everything updatedStill no joy. Only to get it functional again is to downgrade to Win10

More replies
Relevance 41.41%

I have shut down the system while it was updating the system (Microsoft update). Now it hangs, telling that update nr 11 of 13 is busy

what should I do?

The os is windows 8.1

Answer:Windows update hangs the system after shutting it down

The system should be able to start an automatic repair.

First of all you should perform a complete shut down of Win 8.1 as described in this document:
http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm

After that you should reboot the notebook…. Usually the system would start a self-repair procedure which should fix the update issue.

1 more replies
Relevance 41.41%

Hey everyone. Every time I restart my computer my Windows Update's Automatic Update setting keeps changing and shutting off. I then have to turn Automatic Updates back on. I do this in Standard Mode instead of Administrative Mode since I almost never log in to my administrator account. It does ask my administrator account's permission before changing the settings though and I put in my administrator password. So anyway, I'd really appreciate some help. My system information is below.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 4863 Mb
Graphics Card: NVIDIA GeForce 9100, 256 Mb
Hard Drives: C: Total - 599384 MB, Free - 539922 MB; D: Total - 10992 MB, Free - 1649 MB;
Motherboard: PEGATRON CORPORATION, VIOLET6
Antivirus: COMODO Antivirus, Updated and Enabled
 

Answer:Windows Update's Automatic Updates Keeps Shutting Off

This might be a Malware problem. Please run the scans below and post the logs.

SCAN 1
Download RogueKiller (by tigzy) and save direct to your Desktop.
On the web page select the 32bit or 64bit button to match the bit rate of your version of Windows.
Quit all running programs.
Start RogueKiller.exe by double clicking on the icon.
Wait until Prescan has finished.
Ensure all boxes are ticked under "Report" tab.
Click on Scan.
Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
NOTE: DO NOT attempt to remove anything that the scan detects.


SCAN 2
Please download RKill
There are three buttons to choose from with different names on, select the first one and save it to your desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7, right-click on it and select Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
A log pops up at the end of the run. This log file is located at C:\rkill.log. Please Copy & Paste the entire log in your next reply.
If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a t... Read more

1 more replies
Relevance 41%

My laptop will not shut down or restart. It seems to just go into sleep mode and then drains my battery. What can I do?

Answer:Problems with shutting down

You must try to find out why this happen.
I presume some background running process ?blocks? shutdown somehow.

Before you try to switch it off open task manager, check the list of running processes and try to end some of them manually. Maybe you will find out which of them can be responsible for this issue.
Especially check processes that belong to some application you have maybe installed at least.

2 more replies
Relevance 41%

I have just built a new PC for myself and I am having problems with shutting it down. Sometimes, not all the time when I am in Windows and I will select turn off or reboot the computer goes through the shutdown sequence. The monitor turns off, but the fans and power light remain on. So to turn it off completely I have to hold down the power button until it stops.
Any thoughts on what is happening?

Specs:
2gb RAM Corsair
AMD Athlong 64x2 4800+
MSI K9N Neo V3
GeForce 8400
380W Antec PSU
Thank you for any help.
Dre0745
 

Answer:Shutting down problems

Most of the time a shutdown problem is caused by a poorly written driver. Does the shutdown problem happen if you are in safe mode?
 

1 more replies
Relevance 41%

Today I installed windows xp on my sisters Dell Vostro 1710. The problem is, when i try to restart or shut down the pc, it doesnt do it. It closes the explorer.exe, but gets stuck there. It just sits with the background image on the screen. The only way i could shut it down is holding down the power button. How could i fix this?

Answer:problems shutting down xp

see if anything at the following helps

http://www.aumha.org/win5/a/shtdwnxp.php

4 more replies
Relevance 41%

50% of the times I shutdown, I get to the 'Windows is shutting down' screen, and that's as far as it goes. I have to press 'reset', wait for scandisk to run, then try again, when it usually works O.K. Any ideas?

Answer:Shutting down problems

does scan disk find any problems with your files?

5 more replies
Relevance 41%

My HP laptop running Win 7 has been having problems shutting down about every other time in the past 2 months.

What could be the cause of this. Some programs are still active and seem to stop the shut down process.

Answer:Shutting down problems--Win 7

Hello welcome to TSF! We need more details. What symptoms are you having? Have you installed anything prier of this happening? Did you change any thing before this started?

What is the make and model of your machine. Also your profile says you have Windows xp yet your are posting in a Windows Vista/7 forum. WHich version of Windows do you have?

1 more replies
Relevance 41%

I installed XP onto my PCEverything seems to be working well apart from when I come to shut the system down.XP closes all the windows but leave the message that "It is now safe to turn your computer off"But this message Just hangs there and the system does not auto shut down and I have to remember to turn off manually

Answer:Shutting down problems with XP

for xpclick here

2 more replies
Relevance 41%

Well i am currently using a laptop. It is a Acer aspire 5585WXMI.

Recently i am encountering problems in shutting it down. The screen will show that it is shutting down, but the computer would just not power off. I have to manually press the on/off button to shut it down. I have even waited for one hour for the power to be off, but it just cant power off by itself.

Anyone can help? Thanks.

Answer:Shutting Down Problems

These problems are usually caused by a program not terminating properly - which prevents Vista from closing gracefully. I'd suggest checking your Event Viewer for errors around the time that you try to shut it down. Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter. Then click on the Windows logs and look for errors in the System and Application log files.

Another way to troubleshoot this would be to close all open applications before trying to shut down. If it shuts down, then it was one of the open applications that was causing it. If it doesn't shut down, then try closing all the stuff in the System Tray (by the clock) and then try to shut down. If that doesn't work, then go to the Processes Tab in Task Manager (Ctrl-Alt-Del) and start ending the processes there. After a bunch of attempts you should be able to locate the offending item.

2 more replies
Relevance 41%

Hi every oneI have a 3 month old Toshiba laptop (came preloaded with Vista home premium ) which for that last couple of weeks has re started automatically every time I shutdown.I have googled this and tried every tip I can find (turning off auto re start etc) but to no avail.The only way to shut it down and for it to stay off is to hold the power button.I think this happened after a windows update

Answer:Shutting down problems

From the start button do you use the "on /off button" or do you use the arrow to the right of it and then choose shut down?Have you recently changed you power saving options?

7 more replies
Relevance 41%

Hi!
I have this problem since I last installed Windows.
When I shut down the computer it takes it up to 5 minutes to turn off. This happens when I use the special key on the keyboard, because if I try to shut it down from start menu>>turn off the same amount of time is required for the prompt with Shut Down...Restart and Stand By to appear.
This is not to annoying, but it becomes so when I have to reboot after an installation or something.
I managed to take a video recording of the screen and this is what it came out:
at first all goes well...it prompts: "Windows is shutting down..."
and it stays like so for a while and then...very quickly: "Machine group policies finished."
and : "Stopping Windows File Protection..."
finally "Windows is shutting down..." appears again and it shuts down.
What should I do?
 

Answer:Shutting Down Problems

10 more replies
Relevance 41%

Im using Windows vista and recently its stopped being able to shutdown completly.
Ran hijackthis scan and got this report..
can anyone help solve this problem?
all suggestions welcome

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:14:48, on 16/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Windows Live\Toolbar\wltuser.e... Read more

More replies
Relevance 41%

Im running windows XP

Everythings is great except for when i try to shut down.

I go to shut down and at the "windows is shutting down" screen ,it just stays there.Like it has freezed.

Heres a Hijack Log

Logfile of HijackThis v1.99.1
Scan saved at 8:13:56 a.m., on 14/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
C:\Program Files\Intern... Read more

Answer:Shutting Down Problems

Run HJT again and put a check in the following:

O16 - DPF: {FCF289D4-0AC8-4ED8-BE31-E8AF09606AB5} (download_35mb_com.applet) - http://static.35mb.com/applet/applet_o.cab

Close all applications and browser windows before you click "fix checked".
 

1 more replies
Relevance 41%

when i play any game such as unreal tournament or many others my computer will just shut off after about 30mins 45 mins
i have ran virus and all so i dont know what to do please help
 

Answer:shutting off problems

Have you ran a memory scan? Could be a bad memory chip. Had a bad one a while back, and it would restart the system as the chips became fragmented and full of crap no longer running. Info would try to run off the bad portion of the memory, and my pc would restart right there, no warning. check that first.
 

6 more replies
Relevance 41%

Hi,

Recently, IE keeps shutting off, and AVG showed some issues with Resident Shield not working. Had to re-install AVG, but problems with IE still persist, and I have some slowness. I've run a rootkit scan, found a hidden file called brognet.exe and some hidden .dll files (6). Looking for advice on what the issue is.

Here is my main log:

Deckard's System Scanner v20071014.68
Run by John on 2007-11-22 13:42:55
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
8: 2007-11-22 15:59:34 UTC - RP292 - Scheduled Checkpoint
7: 2007-11-22 03:53:40 UTC - RP291 - Installed AVG 7.5
6: 2007-11-22 03:41:42 UTC - RP290 - Installed AVG 7.5
5: 2007-11-22 03:40:28 UTC - RP289 - Removed AVG 7.5
4: 2007-11-22 01:28:00 UTC - RP288 - Windows Update


-- First Restore Point --
1: 2007-11-17 15:25:21 UTC - RP285 - Windows Update


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as John.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:44:01 PM, on 11/22/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16546)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\sttray.exe
C:\Windows\System32\wpcumi.exe
C:\Program Fi... Read more

Answer:IE keeps shutting off, problems with AVG

User is being helped at another forum:

http://forums.majorgeeks.com/showthread.php?t=144033

1 more replies
Relevance 41%

When i try to shut down my pc it freezes, and i have to switch off the power.What can i do, is this the worm virus???

Answer:Problems shutting down XP

What you can do is follow the advice at click hereNo, it isn't the msblast worm.

2 more replies
Relevance 41%

I cannot shut down my pc. When i try to shut down my pc freezes, and i have to switch off the power. I have looked on the microsoft website but no luck.

Answer:Problems shutting down XP

It may well be a software issue here...I had this once, I downloaded the latest the drivers/software for my modem and all seemed ok. I also found that Norton firewall hung the pc alot at the shut down stage. Since moved to AVG, and BB I have no problems now.

3 more replies
Relevance 41%

Just lately,when trying to shut down the computer after surfing I have experienced the following,maybe on 50% of occasions.
Screen flashes for a moment then blue screen displays the following message: WINDOWS
"An exception OE has occurred at 0028:CD A64667 in V x D.This was called from 0028:CD9C6C30 in V x D.
It may be possible to continue normally.Press any key to continue"
Pressing a key has always brought back the final page of AOL to close,I then manage to shut down normally.Just a bit worried that one day something major will go wrong so any ideas will be much appreciated.Thank you.
 

Answer:Problems shutting down.

6 more replies
Relevance 41%

Hi, over the past few days when I go to shut down my laptop it can take about 3 attempts at clicking shut down until it actually does. There's occasionally a program I need to end and the box comes up saying that but then doesn't do anything. Can anyone help?

Thanks.
 

More replies
Relevance 41%

well i have windows xp home edition lots of times when i go and try to shutdown the pc it wont shutdown it just stay there and nothing happen i try to press the power button because as you may already know you can tell windows to shutdown by just pressing it but that also wont work just leaving me the option to shutdown the pc by pressing the power button for 5 seconds if anyone could help i will really be grateful
 

Answer:XP shutting down problems

16 more replies
Relevance 41%

iam an aol broadband user and sometimes when i quit aol the sign on screen stays on the desktop.when i select exit from the taskbar it closes but when i go to shut down my pc there are a few windows open ie aol tray shutting down but it wont shut down i have to press the reset button. HELP

Answer:problems shutting down

See if this helps - click hereThere are version-specific links to the left

2 more replies
Relevance 41%

My start up time is very slow. The internet is slow. I can deal with that but the last two days I can't power off my laptop the normal way. It just hangs there with a black screen but my keyboard and power button stays lit up. I have to hold down the power button to shut it down. I don't show any viruses. Ran various system checks shows nothing. Haven't downloaded any new apps or programs. Can you help?
 

More replies
Relevance 41%

after installing ie9 99% of the time when i shut windows down it comes up and says it is waiting for a program to finish most of the time it is the side bar but not all the time
iam not sure if it is ie9 that has caused the problem but it seems strange that it started all started after installing it

can any body help

thank you

Answer:shutting down problems

I would try uninstalling IE9 to see if the problem persists.

6 more replies
Relevance 41%

Hello, I've been having problems shutting down my laptop for a few months. Sometimes when I try to shut down my computer, it will log off my desktop and indefinitely produce a Windows 7 background with the words "Logging Off" without completing the shut down, regardless of how long I wait.

Usually when my laptop shuts down successfully, it'll produce this screen with the words "Logging Off", which will then change to "Shutting Down", and then complete a successful shut down.

I'm running a Windows 7 Ultimate, 64-bit on an Acer Aspire 1420P. I use Comodo Personal Firewall and Avira AntiVir Personal - both the free editions.

Thanks for the help!

Answer:Problems Shutting Down

Go Start>Run (Start Search in Vista), type in:msconfigClick OK (hit Enter in Vista).Click on Startup tab.Click Disable allIMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.Click Services tab.Put checkmark in Hide all Microsoft servicesClick Disable all.Click OK.Restart computer in Normal Mode.NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.If you use Windows firewall, you're fine.Try to shut it down now.

3 more replies
Relevance 41%

Hey , i was browsing the net for some good place to find answers and this seemed like the right place, i got a new comp about 2 month ago , and beeing an old xp lover ive struggled abit with vista , but the other day something new started to happen.

I play WoW alot and it seems as soon as i try and play wow , "not only wow but when doing other stuff aswell" my computer just shutts off , it doesnt automaticly logg out or restart , everything just shuts down and restarts , no error msg`s no nothing. Ive tried to find what`s wrong myself but tbh , im no genius when it comes to software. Any help at all would be greatly appreciated.

i`ll post info about the pc and hope it helps:

xfx Geforce 9800GTX 512mb
creative sb x-fi XtremeGamer
Western Digital Caviar 500 BG sata 2 16mb 7200RPM
Intel Core#2 duo e8400 3.0Ghz
Corsair Powersupply 550w ATX/EPS 120 mm fan , 4x sata , SLI

Think thats the info u need , oh and another thing , my daughter was playing around the comp the other day and knocked a glass off water out , alittle came on / inside the PC , but i shut it off and cleaned / dried it up carefully , nothing seemed to have broke , but then again I might be wrong , just seems odd that it restarts the way it does.

Answer:Problems with PC shutting down.

check if it lists anything in the event viewer at the time it occurs

2 more replies
Relevance 41%

Whenever i want to shutdown my windows xp, i go to start and shutdown and then the screen just remains the same with my desktop in the back, icon, wallpaper and all the good stuff - and if i try to open something, a little dialog box appears saying that windows in shutting down

then after about 5 minutes windows actually starts shutting down and switches screen to the saving settings and the powering off or whatever comes next and then it finally shuts off

Does anyone know what the problem could be and how to fix it??
 

Answer:Problems shutting down

Have you tried going to "msconfig" under the "start-up" tab and removing any programs from running in the background? Your problem may be a program hanging.
 

1 more replies
Relevance 41%

I'm getting error messages when I try to shut down and I'm being redirected to a different way to connect to the net when I open up. Here's my Hijack this log. Please can someone help? Thanks in advance.

Logfile of HijackThis v1.97.2
Scan saved at 00:19:48, on 15/09/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PQSC\PROGRAM\CPCTRAY.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\WINDOWS\EXPLORE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\NORTON UTILITIES\SYSDOC32.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SLLIGHTS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.btopenworld.com/searchpane
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page ... Read more

Answer:Problems shutting down

12 more replies
Relevance 41%

I am New to this and am excited to seek help from this forum. I have some irritating problems with my PC. I am running windows 2000 and it's not shutting down properly. It tell me WIN MIN is running or something like that. Also i am getting pop up after pop up, some of them affending. I am using this computer for my business so any help as soon as possible would be very greatly appreciated. ..... I have included my HiJackThis Log data.
Logfile of HijackThis v1.97.7
Scan saved at 12:19:40 PM, on 12/12/2003
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WFXSVC.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\Explorer.EXE
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\WINNT\system32\ntvdm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet ... Read more

Answer:Pop-ups and Win Min Problems when shutting down????

Answered here:

http://forums.techguy.org/t186889/s.html

Please don't post duplicates.
 

1 more replies
Relevance 41%

hey when i try shut down or restart my pc it frozes, i don't have adware, spyware or viruses on my pc, i got Norton Antivirus 2006, Ad-Aware SE Personal and Spybot - Search & Destroy

Answer:shutting down problems

Check the Event Viewer and see if an App is getting hung on shut-down. Also you can use MSCONFIG to turn off certain programs and see if it will shut down normally when a certain one isn't started on boot.

2 more replies
Relevance 41%

I have several problems which I'm not sure are linked.

Firstly when I try to shut down the PC - I get error message 'ebaytbdaemon.ex' which I then have to click on before the PC powers down.

Secondly I am unable to click directly on a link within an e-mail (OE) - doing so just produces the egg timer icon - when this happens if I attempt to close OE, again the screen 'hangs' with an error message. I was advised to delete cookies as a way around this but to no avail.

I realise that pasting the link into the main browser window is an option (probably safer!) although sometimes this is not always possible - but I am curious as to why the problem has developed in the first place.

Finally I have noticed several messages stating that my PC is low on virtual memory. This coincides with any application - even opening a word document - running painfully slow. On one occasion tonight I was advised that my system did not have enough memory to open Word Help!

I have run AVG/Ad-aware but no help. Also I notice that the problem with virtual memory appears to come and go ie everything runs fine - then slows - then is fine again.

I would say that I have run a defrag analysis which suggests this is necessary so presumably this is not helping matters. I aim to do this as soon as I finish posting this!

Any advice to any of the above ramblings would - as ever - be much appreciated.
 

Answer:Problems shutting down with XP

Any help with the above would be appreciated.

Thanks
 

1 more replies
Relevance 41%

hi, after i updated my A8N32-SLI Deluxe mobo's bios to version 1205, i started having shut down errors. when ever i tell windows to shut down, it does so, but right when the power is supposed to cut off, it doesnt, and my computer restarts... is there a setting in the bios that i should change to fix this? or is this a windows problem?
 

Answer:problems shutting down

I use the same BIOS and mine works fine. It might possibly be in Power options in the BIOS but I wouldn't count on it. You could give it a shot though.
 

3 more replies
Relevance 41%

When i shut down on an ATX Motherboard the shut down process gets to the windows is prepering to shut down screen and then freezing so i now have to turn it of manually like an AT Motherboard.HELP ME PLEASE!

Answer:Problems Shutting Down

Operating System?

2 more replies
Relevance 41%

I am not sure if these are in any way related, but they are in the way that they are extremely frustrating!!!

Problem A) When my ethernet cable jiggles loose, and then i stick it back it, sometimes (but not always) my computer with BSOD and restart.

B) If I leave my computer on, overnight or w/e, and do not close the lid or anything (or even if I do) my computer will end up shutting down. Not restarting itself, but completely shutting down. I don't havve my settings set to do this... so its weird.

C) When I am playing Black and White 2, which my computer is 100% compatible with, I do not get very far before the computer just restarts itself. No BSOD, just restarts itself.

Also, sometimes my wireless card is very weird and will not pick up or will drop a connection that it previously had in the exact location. Usually restarting this fixes it, but its still annoying.

Oh and my computer is a Gateway C-140x running Vista Home Premium, 2.0GHZ Santa Rosa, 2 Gigs of Ram, etc.
 

Answer:Shutting Down Problems

6 more replies
Relevance 41%

Ok, here goes...About 2 months ago i bought a brand new dell with xp pro installed. Last weekend it started acting dodgy, most of the time when i turned it on it would go to the welcome screen and just freeze, ctrl alt del wouldnt do anything so i had to turn it off manually. I kept restarting it and after 7 attempts i finally logged in successfully. I then did a system restore to the previous weekend and i thought this sorted the problem out. It did to a degree, it doesnt freeze at the welcome screen anymore. However, i have 2 user accounts on my pc and when i try to log off either of them, nothing happens. I try to shut down and a message pops up saying 'users are still logged in, would u like to log them off?' I click yes and nothing happens, as if the computer just disregards what i just told it do. Its not a major problem, just an annoyance. Whats worse is a cant find my windows xp disc to re install again. Any ideas?Cheers guys

Answer:Shutting down problems - xp pro

Give me a break!!!139,000 users and no-one can help me!!!

6 more replies
Relevance 41%

Recently, my laptop hasn't been shutting down properly. Whenever I go to turn it off it doesn't respond, so you have to keep going to start-turn off-turn off over and over again. Either that happens or when I try to turn it off I get the 'End Now' program box coming up with something about ending ccAp, the odd thing is that yesterday it shut down without a problem, which is the first time in a few days that it's done that, and today it's gone funny again! Can anyone help me figure out what is wrong at all? Thank you!
 

Answer:Shutting Down Problems

12 more replies
Relevance 41%

Hi there.

I have just installed a fresh copy of WinXP SP3 on to an IBM NetVista.

I set my Auto Updates to notify me only.

After installing SP3, I then installed the update for the package installer.

After that, knowing that the update to the Flash Player is unsuccessful, i have unticked it (but not to forget about prompting in future).

I then installed all security updates + IE 7.

I have then uninstalled Flash completely via the Adobe uninstaller.
I have then installed from Adobe, the latest version of Flash.

From now on WinXP has prompted me to install an unknown (to me) update whenever I shutdown. To stop this from happening I have used the group policy editor to disable this action from appearing.

What I would like to know is how can i determine the update that is prompting me and then ultimately remove it from my PC?

Although the installation and serial number of Win XP are valid (ie: genuine) I do not wish to go to through the WGA process and subsequent Windows Update website to determine what is outstanding.

Rgds
PhillD.

More replies
Relevance 41%

Hello all,
My Dell XPS 13 9350 has been shutting down instead of sleeping (when lid closed or power button pressed) since the last update from the Dell Update app.
Prior to this, I was also getting the laptop going into flight mode when it went to sleep.
Any suggestions regarding each of the above issues?
Thanks, Ben

More replies
Relevance 41%

In short,I need some serious help because this is how the forced update to windows 10 starts.
My updates are set to Off but it updates anyway. I feel like i'm being straight hacked by microsoft.
After it updates,Anytime i turn my computer back on it finished whatever update it downloaded behind
my back. Now it's at a point where if i try to kill the "Windows Update Module" through task manager. I
get a Blue screen of death "IRQL not less or equal". This only happens when i kill the windows update
Module in task manager. I often kill this process for 2 core reasons.

1.It's not supposed to be updating anything,Especially since i have the updates set to off.
2.It takes up way too much CPU and Disk which causes this laptop to run even worse then what
it already does.

I say it runs worse because the CPU and Disk are already high because of McAfee alone. This just dog-piles
the crappy performance which irritates me to no end because at this point when all this is going on i can't even
play basic games like Sims 2 without serious lag issues. There is no winning. i guess eventually my laptop
will just eventually shut off and update to windows 10 then?

More replies
Relevance 41%

So I have either been experiencing three separate issues, or it is all one issue combined. I will explain them in the order that I noticed them and explain them as separate issues just for argument's sake. I have used computers all my life, but I am a noob at troubleshooting and the like. Just never got good at it, so my experience with fixing anything but the simplest issues on a computer is pretty much nil.
 
Here was the first issue I noticed. In the bottom right of my screen a pop up would occasionally appear whether I am browsing the web or not. There never seems to be a specific trigger as to why it appears. It always says the following verbatim excluding quotes at beginning and end: "You have an old version of (Insert program). This should be updated to version (Insert version number). Note: It is important to keep your software updated to avoid system problems, crashes and security threats." 
 
The first time I saw the pop up I knew it was suspect so I just hit the x on it because I couldn't find another way to close it. When you close it, the box scrolls down really slow. I have never clicked the links on this pop-up, but I have a feeling even clicking the x to close it is an issue. I ran my Avast, Malware Bytes, Adaware cleaner, and MRT. They all found issues, but the box still appears so none of them caught the issue I am seeing. I will attach an image of exactly what the box looks like. It pops up for all sorts of programs. The program is entirely i... Read more

Answer:Update Program Pop-up // C-drive filling // computer shutting off

Hello, Juicyrenik! Let's start with some important instructions:
Avoid installing or uninstalling programs during the malware removal process, because doing so can cause discrepancies between the information in different log files created by different programs at different times.
Do NOT run tools such as Combofix unless instructed by a BleepingComputer staff member. These tools can break your computer if used improperly, so you should only run them if you know what you are doing or if the person who told you to use Combofix knows what they're doing.
If you want to, you should back up all important documents and files to an external storage device or online file backup service. Malware infections--and attempts to fix them--can prevent your computer from booting up, making your files unaccessable; this means that backing up your files to an USB flash drive or to an online service like Dropbox before attempting to remove malware is a good idea.
Step 1: Rkill
 
Please download Rkill by Grinler, and save it to your desktop.
Run the program. If you are using Windows Vista or above, you should right click the program and select "Run as administrator".
A Black DOS box should appear; this indicates that the program is functioning.
The program will generate a log file on your desktop. Post the contents of that file in your next reply.
Do not restart your computer until the other steps are finished.
 
Step 2: Please download MiniToolBox by Farbar, and save it to your deskt... Read more

3 more replies
Relevance 41%

Hey there! I would like some help, please.

I'm having an issue with my PC. I have an Acer Aspire M1640 running Vista Home Basic with a 32 bit OS w/ 2GB of RAM

Last week, Avira AntiVir Personal found a trojan and it was quarantined and deleted. Sorry but I don't have info about what it was. The Comp was working just fine before and after that but maybe something else was left behind?

This past weekend my housemate went on some poker sites and I don't know where else. The next day, the PC was slow and became slower and slower. I wasn't able to update Avira, and A2 Free and Gmer were shutting down a few minutes into scanning. When trying to run these applications, they would stall and my screen would flicker on and off. I wasn't able to shutdown my computer either. I had to unplug it. Bah!

I restarted in safe mode and ran Avira, A-squared free, Malwarebytes anti-malware, SUPERAnti-spyware, and IObit 360. Nothing showed up. My PC is supposedly clean! Avira would still not update so I uninstalled and re-installed and now it will update but finds no virus. I'm thinking that re-installation might have been a mistake but it seemed logical to my frazzled mind at 3am in the morning.

Now, I'm not even an Intermediate user but I'm not a complete newbie either. When I can't update my protection and my Comp is running slow but I have lots of memory left, I assume there is something dirty running and I look for it.

I've gone as far... Read more

More replies
Relevance 41%

Before the Fall Creators Update, shutting down took about 2-3 seconds (literally). After the update, it now takes 22-30 seconds.

Why is this happening? Is Windows trying to do incremental additional updates during shutdown? Is this something that will automatically go back to the prior speed? If not, how do I get that back?

More replies
Relevance 40.59%

Lenovo IdeaPad 710S-13ISK i5-6200U
Windows 10

Used it on a normal day then all of a sudden it won't shut down. Kept going straight to lock screen. Nothing i tried would shut it down. Except long pressing the power key.

Next time i boot the computer it doesn't get to windows.

1. Shows blue screen to ask me which language
2. Troubleshoot or shut down.

When pressing troubleshoot the following menu is presented:

System restore - when pressed it asks me to select operating system at start but how? It doesn't prompt me for anything.
Command prompt
System Image recovery
UEFI Firmware settings
Startup repair - tried this, it doesn't work
Go back to previous Windows version - tries this, doesn't work

I don't know for sure but I'm pretty sure windows update is to blame. I have mine installed in the background.

Honestly don't really fancy taking the laptop to a shop just to pay ?30 for a checkup. Can anyone help me?

More replies
Relevance 40.59%

I have great difficulties shutting my laptop down with Windows 7. It just sits on the "windows is shutting down" page for all eternity and eventually I just have to manually turn off the computer.

If anyone has any advice, please let me know.

Thanks in advance!

Answer:Problems shutting down computer

Welcome!

Advice? Definitely. It sounds like a program you are running is causing the hang.

My first suspicion is the anti-virus. Try disabling/uninstalling it for the time being.

Here's another thing you can try. In Task Manager (Ctrl-Shift-Esc), in the Processes tab, End half of the processes. Make a list of which ones you ended.

If it still hangs, you can suspect that the rogue process is in the other half. If it works, you can start trying to narrow down exactly which process is causing the trouble.

Let us know how it turns out!

~JK

Edit: One more question I should ask. After you reboot, if you immediately restart again, does it still hang?

9 more replies
Relevance 40.59%

Hi, I'm hoping someone could help me out with a little problem a friend of mine is having with her pc. Her pc no longer shuts down or restarts. When she first got her pc she didn't have this problem. The problem started when she started messing around with her pc. Any help would be appreciated....thanks
 

Answer:shutting down and restarting problems

11 more replies
Relevance 40.59%

Over the last week or so when my computer boots up sometimes it boots to the desktop and nothing is there except for the backround?(No Desktop Icons,Taskbar) It takes up to 5 min sometimes for the desktop to load completely. Other times when I boot up,everything boots up normally"Icons,Taskbar items etc" but when I try to open up anything
(Outlook Express,Norton etc.) nothing happens. The hour glass of my mouse stays on for 5 to 10 sec then it dissapears. About 3 to 5 min later the programs that I tried to open all open at once???
When shutting down my computer I get 2 error messages,both saying
"Initialization Failed"

1. WAVIPERF.EXE - DLL "The application failed to initialize because the windows station is shutting down"
2. DINRDLLG.EXE - DLL "The application failed to initialize because the windows station is shutting down"

The 2 error messages will continue to appear 3 to 4 times in a row before the computer finally shuts down.I have not installed anything on my computer since these problems started happing. Any ideas on how to fix any of the above 2 problems would be very appreciated. I have win xp pro sp2. thanks again..

pat..

Answer:Starting & Shutting down Problems?

As you probably already know, a Google search turn up no results for DINRDLLG.EXE or WAVIPERF.EXE
This is most likely caused by a virus or spyware.

Please download
Mcafee stinger multivirus removal tool
Install and run

Spybot search and destroy
Ad aware personal form Lavasoft
Install, update,run, check for problems , fix problems.
A Squared trojan remover
Download, install, update, scan and fix.


Hijackthis
Download, unzip and extract to a permanent folder of your creation such as C:\ProgramFiles\Hijackthis\Hijackthis.exe
Run and choose scan and save logfile. Copy the contents of the notepad window which opens and post it here.


This post should probably be moved to the Hijackthis log board.

19 more replies
Relevance 40.59%

I've got a computer with Windows XP on it. About two weeks ago it developed two problems:

1. I have to request it to shut down twice. The first time I make the request nothing happens. The second time it closes down properly.
2. When I start it up I get the message "We apologize for the inconvenience but Windows did not start successfully". I have to catch this message before it tries starting up on the new configuration again and select for it to start using the last known good configuration. Then it starts OK. But it's a bit of a hassle.

I didn't make any changes to my computer on the day I first started noticing these problems. I've tried restoring my system to points before the problems started (takes up to three hours to do), running Malwarebytes (it flagged up eight files which I then removed) and chkdisk (seems to get to the end of the scan then restart the computer and do another scan indefinitely) but there's no improvement.

So here's a hijackthis log below. Can anyone help?
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:00:48, on 03/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files&... Read more

Answer:Problems starting up and shutting down.

Sorted now, thanks.

3 more replies
Relevance 40.59%

Occasionally windows will not shut down. I can't figure out what the problem is. It happens every now and then. And I have to press the power button for a few seconds to get it to turn off. I don't know why this is happening and don't know where to begin. I looked through the event log and didn't see errors at the time that we shut down the computer. Maybe I'm looking in the wrong log?? I haven't a clue.

The other problem is that it takes forever for the computer to finish booting up. (Waiting for the icons to become visible on the desktop?) At first the problem was it took forever for everything to load up. It seemed like everything loaded during startup. I unchecked things on the startup like my camera, and itunes. But left everything else alone. So I don't know this thing is being such a bugger.

Help please.

I have XP.

Answer:Problems Shutting Down And Starting Up

If you look in the Event Viewer you should be looking at the System Log. You should be looking for the red dot with the white X inside, these are errors. At the top of the columns you will see titles, the column titled Event is the one that you want. If you see one of the red dots follow that line across to the Event column and right click one the Event code, choose properties, and read the description and then post the first three or four that are listed.

When was the last time you defragged your hard drive?

Have you run scans for infections, and if so with what, and did you do this in Safe Mode?

If would also help to know what make and model your computer is.

9 more replies
Relevance 40.59%

Hello...

My family has recently had some problems concerning our computer shutting down and restarting involuntarily while the internet is connected. It doesn't happen right away, maybe an hour or so after it's connected. We've also been noticing by looking at the history that certain sites have been accessed that we haven't accessed ourselves, some of which are porn, etc.

I wasn't sure if this was a spyware issue or not, so I ran a HyjackThis scan.

Could someone please read it or give a clue as to the problem? Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 4:11:20 PM, on 11/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\msCMTSrvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$SOSHOME\Binn\sqlservr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:... Read more

Answer:Computer shutting down and other problems

15 more replies
Relevance 40.59%

My computer seems to shut down fine but if I do an update or anything that requires a restart it will shut the screen off and the HDD will initially show some activity but then nothing happens.

This doesn't happen all of the time but more often than not.

A full shut down seems to work fine it's just a reset/restart that seems to hang on me.

Answer:Problems when Restarting/Shutting Down

It could be just finishing whatever update you did.

If it doesn't happen all the time ,don't worry about it.......it's Windows.

2 more replies
Relevance 40.59%

Hi, One of my customers brought in a T420 that won't shutdown properly it stays stuck at the " Shutting Down" Screen and freezes there has anyone else encountered this problem? I did a couple checks on it Memory and hdd are fine I'm really not quite sure what the cause would be. Especially since it's intermittent some time it will turn off some times it freezes. I tough it might be some processes in the back screwing stuff up so I clean booted and did a shutdown and it froze.  Help on this matter would be greatly appreciated, He's a good customer of mine and I would like to keep him happy.

Answer:Problems Shutting Off T420

Everbest,Sounds like some programs are not closing properly. Next time before you shut down. Try closing all your running applications and see if it shuts down properly?You mentioned you did a clean booted, do you mean you did a factory restore?Thanks

4 more replies
Relevance 40.59%

Hello,

Some months ago I had problems with fairly frequent crashes, but a recovery using Paragon to a saved version of the opsys seemed to cure it. But lately I've had some problems installing Microsoft updates, and also shutting down/rebooting problems including rebooting as part of an update. As an example of the problems, the computer often hangs at one stage or another of the operation, for example on the "Shutting Down" message.

I've tried to follow your procedure exactly, but: (1) the system crashed on trying to select ".txt" after running MBAM (hex codes: a,1,1,address); and (2) I'm not absolutely sure MGTools ran correctly. I managed to find the MBAM log file by opening MBAM again, and I'll try to send everything you specify.

Cheers,

Bob
 

Answer:Problems shutting down, updating, etc

No logs attached.
 

11 more replies
Relevance 40.59%

I am having problems with shutting down my PC and saving with notepad.

Whenever I come to closing down my PC, when going to start -> shut down etc. the shut down dialog box doesnt appear and the computer freezes when the pc has been switched on for a long time. so the only way i can switch off my pc is by using the actual power button, something which i dont like doing. however if my pc has been on for a short period of time, say 15/20 mins it will appear.

Notepad - when I use notepad and want to save what i have written, i go to file -> save as then notepad just freezes and the only way I can close it is by using task manager. in other words i cant save any notepad files i create.

any help would be greatly appreciated, thanks in advance.

jiminy.
 

Answer:problems with shutting down and notepad

anybody have any ideas, thanks.
 

3 more replies
Relevance 40.59%

Basically, I have a laptop that, whenever I play certain games, I get about ten minutes of game-play, then it just shuts down like I had held the power button for so long. would like an answer to the problem, as I'm getting guild wars 2 this Sunday and want it to be playable.
Games it has shut down on:
TF2
games that it hasn't shutdown on:
Diablo 3

specs
OS: windows 7
manufacturer: e-machines
model: eME732
processor: intel core i3 m 370 @2.4ghz
ram: 2GB or 2048mb
DirectX: 11
 

Answer:Having problems with my laptop shutting down

1 is your graphics card suitable for playing the games I would say on the said laptop go to google then type can you run it then click on link thise will take u to a site that will help determine the games you can play so once on there theres 2 drop down boxes in the 2nd box look for your games then click then after click on canurunit tab and wait then the system will tell you pass or fail and on what parts for instance it might say core i3 pass but on graphics it might say fail .. if passes on all then let us know and then can look further
 

13 more replies
Relevance 40.59%

Hi, a friend of mine is having a bit of a problem with a pc she just recently purchased. All I know is that it won't shut down or restart and it just started happening yesterday. I attached her running tasks info, so I hope that helps out a little. Well, any help would be great and thanks! Oh, I forget to mention that when she does try to shut it down or restart it some message comes up stating that a program is running, but she can't seem to find what program it is..
 

Answer:problems with restarting and shutting down

has she tried doing a manual restart? i.e. pulling the plug? she may also want to try running something like adaware (from GRI soft) to see if it is some dodgy spyware that won't close

also uninstall this -
precisiontime.exe
I have a feeling I have seen it before and it is some dodge spyware but I am not sure
 

1 more replies
Relevance 40.59%

Hi

This problem is on my sisters computer. One day the internet wouldn't work. I noticed that under network connections she has "local area connection 4" and "local area connection 5" under 4 it says 10/100 or whatever that is then under 5 it says WAN. The 4 is disabled, when I try to enable it the computer shuts down when it says "aquiring network address"

Also under the device manager the 10/100 thing has a cross on it, if I enable it the computer shuts down.

anyone know what on earth is going on?? I have two modems that I can connect, one has a wireless feature the other one doesn't. I just wanna know how to get the net working with either one of these modems.
thanks.
 

Answer:no internet and shutting down problems

Did you right click on the NIC in Device Manager and select Enable? That's the 10/100 thing.
 

3 more replies
Relevance 40.59%

Hello everyone

I've recently been having some problems with the general use of Windows XP. I have a very large number of processes running at all times, I'm not sure what these are and if and how I can stop them running on start up. I'm also having problems with various programs freezing and not working properly. I have also been having problems restarting and shutting down Windows, this is taking a very long time and sometimes will not shut down at all. My hard drive was very full and I've deleted a large number of files and defragged the hard drive but this has not helped. I have also run AdAware and Microsoft AntiSpyware.

Any help in solving any of these problems would be greatly appreciated.

Thank you very much in advance for any assistance.

Sam

Answer:Problems Shutting Down Windows Xp

UpInSmoke,First of all let me say Welcome to Bleeping Computer.Now to address the issues you have described. Without more definiative information. I can only suspect not confirm what I think the problem/s may be. Therefore I suggest that you do some scans to either confirm or rule out my suspicions. Please follow the list of items below to help diagnose what may be wrong. These are tried and proven methods to help resolve issues with computers. Anyone may reply to further posts as you progress. Good luck.Run these online virus scanners:http://www.pandasoftware.com/activescan/http://housecall.trendmicro.com/Also this online Trojan scanner:TrojanScanAre you using these basic security programs?(They're all free.)a? free - a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. a? fills this gap.ewido security suite - offers protection against urgently growing threats like Trojans, Worms, Dialers, Hijackers, Spyware and Keyloggers.Ad-Aware - A good program similar to SpyBot S & D.Spybot S&D - Detects and removes spyware, of different types, from your computer.Spywareblaster - A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.SpywareGuard - ... Read more

1 more replies
Relevance 40.59%

For some time now I've been plagued with messages regarding having to shutdown the computer to install 'important updates.' The computer says it's installing the updates and needs to shut down which takes for ever. It then reopens to say 'Updates were not configured correctly. Reverting changes' It then goes automatically to 'Switching off...installing updates.' After an age it reappears with 'The user profile service failed the logon. User profile cannot be loaded.' I then have to physically switch it off and it restarts successfully. That sequence has been ongoing for some time. I have Vista Home Premium Service Pack 2 and on a Dell Inspiron 1545 Laptop. Thanks for any assistance.

Answer:Shutting Down Problems with Updates

"The user profile service failed to log on" etc - I could suggest you try a "system restore" if you have an idea when the problem occurred and you can restore to a date BEFORE that. Otherwise have a look at this LINK - click here

2 more replies
Relevance 40.59%

I am very frustrated. I had windows 8 and it would shutdown occasionally. I upgraded to windows 8.1 and now it shuts down frequently. I get the dreaded blue screen. I have changed my screen saver settings to never and never but it does not help. Hopefully there is a solution.

If I upgrade to the premium 8.1 would that correct my problems?

Any help would be appreciated.

Answer:Windows 8.1 Problems shutting down

The gurus here will probably tell you to post pertinent logs as indicated by Brink's post below.

Blue Screen of Death (BSOD) Posting Instructions

Rich

3 more replies
Relevance 40.59%

Roughly 1/3 or 1/2 of the time when I shut my computer off, it will stay off for 30min to 2 hours before it turns back on again. I'm pretty sure every time I select shutdown, because the restart command would not turn the computer off for 30min before the computer turns back on.

Has anyone else encountered this before?

Windows Vista
Laptop:
Acer Extensa 5420-5038
AMD Athlon 64 x2 Dual-Core processor TK-57
 

Answer:Problems shutting off computer

Hello munkay. Is this of any help.
http://uk.search.yahoo.com/search?fr=ytff1-tyc&p=Problems shutting off computer vistaa&ei=UTF-8
 

1 more replies
Relevance 40.59%

Hello!

I recently bought a HP laptop running Windows 7. In a nutshell, I cannot effectively shut the computer down, and Windows updates do not install properly. When I try to shut down, the computer just spins for ages and eventually goes blank. Then, I have to select "start in safe mode" and shut down from there.

Has anybody else experienced this problem? Any advice on how I can fix this issue would be most welcome.

Greetings from Toronto,
ChasssTO

Answer:Major problems shutting down

  
Quote: Originally Posted by ChasssTO


Hello!

I recently bought a HP laptop running Windows 7. In a nutshell, I cannot effectively shut the computer down, and Windows updates do not install properly. When I try to shut down, the computer just spins for ages and eventually goes blank. Then, I have to select "start in safe mode" and shut down from there.

Has anybody else experienced this problem? Any advice on how I can fix this issue would be most welcome.

Greetings from Toronto,
ChasssTO



Two things, do you have anything plugged into your USB drives when you try to shut down?

Also, the very first thing you want to do is open up the Run Command as Administrator and type in SFC/ scannow This will repair your Windows Update and hopefully whatever else is holding up your PC from turning off. SFC is the System File Checker.

9 more replies
Relevance 40.59%

Good day:
I seem to be having problems with my computer. I have had to format my harddrive 3 times now, don't mind doing that but re-installing programs is a pain. Now, however, I seem to be having problems shutting down the computer. I just "sits" there looking at me and doing nothing. I have to "physically" shut down the comp. That is hold down the power button until it turns off. any suggestions will be appreciated. I am operating windows XP and the computer is only 3 years old.
Thanks in advance
 

Answer:problems shutting down computer

Try scheduling a task in the task scheduler that will shutdown the computer.

Using this: as your taks:

c:\Windows\system32\shutdown.exe -r -t 00

See if that will shut it down. That will narrow down the problems.
 

1 more replies
Relevance 40.59%

I noticed that whenever I try to work with a DVD that is scratched, that the CPU usgae spikes. Process Explorer indicates DPCs accounting for >60% of CPU usage, and I have to assume that this is related to the problems with the DVD drive not being able to read from my DVD.

However, I cannot get the CPU usage to go down, even after removing the DVD and closing any software that I was using with the DVD. Does anyone have any suggestions how to stop the DPCs and Hardware Interrupts and bring the CPU usage down?

Also, if I try to reboot after I am in this situation (a necessity so that the computer can run smoothly with low usage), the shut down freezes and I have to do a hard power down at the PSU. I am assuming that the DPCs and Hardware Interrupts have something to with that.

Answer:DPCs and Problems Shutting Down

Ya, I notice similar problems when trying to read a defective disc.

Only solution = power down, power back up.

You could try using this - http://www.majorgeeks.com/download2623.html

Or you could sand the bottom of the disc with white toothpaste and your thumb, going from center to outer edge. If you remove enough of the damage this way, this disc could then be read well. Make an .iso of it if possible, then throw out the original

3 more replies
Relevance 40.59%

Hi guys, I have a 4 year old computer with the following specs:

Motherboard: Gigabyte GA-81848PM
Intel Chip: FW8280IEB L4210329 SL 73Z
Graphics Card: Nvidia FX5500
RAM: 512mb
CPU: Pentium 4 - 3.2ghz

This is all the info I have on spec! Hope it's enough.

Problems started around 2 years ago when I started getting messages regarding Display Driver problems from windows. The computer would randomly shut down or monitor would turn off and would have problems getting anything back up. Eventually I couldn't get my monitor working at all so changed the monitor. I had updated the Display Drivers but this seemed to cause more problems with the original monitor.

This didn't occur too often so we have lived with it since. Now the monitor often says "no Signal Input" when we turn the computer on, and sometimes we have to turn the computer on and off loads of times until windows loads on the monitor.

When attempting to run a game, it will usually shut down straight away, or 5mins into game. My partner is attempting to install Football Manager 2009 and it now shuts down as soon as he attempts to install it.

I used to play World of Warcraft on the computer and it ran fine (around a year ago) I have attempted to play this again on there around 2/3 months ago and it lags far too much to play.

I have also tried running the Sims 2 which makes comp shut down after 5/10mins. These games have all been run on the computer previously (In the last 2 years) and have run ... Read more

Answer:Many Problems: Comp Shutting Down etc

7 more replies
Relevance 40.59%

Well, I recently put together my first computer. Having a few problems. First problem i think i should fix is my computer isnt shutting down properly.

If I restart from the start menu, it exit windows xp and goes to a black screen. The monitor will power down, but they computer itself does not turn off and then power back up. Instead it just idles, until I am forced to hold the power button until it shuts off. Once I start it up it says it encountered a boot error(something to that effect). Then i start up like normal.

If I turn my computer off from the start menu it does turn off, completely. When i power it back up its a black screen(like there is no connectivity to the monitor). It stays like this until i hold the power button until it shuts off. When i start it up again, it will go to the "encountered a boot error" screen again. I then start up like normal.

Im assuming its a mobo issue, the user guide is no help with this problem. The user guide says

"If you are using Windows XP: **I am**

1.Click the start button then select turn off computer.
2. Click the turn off button to shut down the computer.
3. The power supply should turn off after windows shuts down."

Pretty useless, no trouble shooting guide either.
Here is my set up.

Mobo:

http://www.newegg.com/Product/Product.aspx?Item=N82E16813131232

CPU:

http://www.newegg.com/Product/Product.aspx?Item=N82E16819115043

PSU:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817341002

Vide... Read more

Answer:Solved: Problems shutting down.

16 more replies
Relevance 40.59%

when i was shutting down my laptop i got one of these messages "system restore" then it shut off but with errors. then when i restarted it a screen came up that said start up repair and it took about ten minutes to get my laptop working again.wtf? where did that come from. i dont go to myspace or face book or any porn sites and i ran avast and it didn't find anything. new computer. any ideas guys/ladies?

thanks you

Answer:a few problems while starting and shutting down

Just a though. Use msconfig and see what you have running under start up. You might have something starting there for shutting down that is causing this problem. If you have downloaded anything new it might installed itself in your start up and causing start up and shut down problems. Another option would be chkdsk /r. Check M/S site for proper use of chkdsk /r. (notice the space between k and the /).

5 more replies
Relevance 40.59%

Hey guys...Please help me if you can. Most of the time, if I do anything on you tube for more than 5 min it will shut down my pc. This thing was so full of viruses that we had to restart it a few months ago. I dont think it was ever virus free after that. Thanks in advance! Kevin

Answer:Problems shutting down with you tube

You can perform scans with eset online scanner and f-secure online scanner.http://www.eset.com/us/online-scanner/http://www.f-secure.com/en/web/home_global/protection/free-online-tools/free-online-toolsScan with malwarebytes and super antispyware.http://www.malwarebytes.org/mbam/program/mbam-setup.exehttp://cdn.superantispyware.com/SUPERAntiSpyware.exeIf any of the scans find anything post the resluts here.So that a qualified member can help you.

22 more replies
Relevance 40.59%

when i try to shut down or restart computer it says it is "shutting down" but never does! it also has the spinning circle icon. please help me.

Answer:problems shutting down computer

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

6 more replies
Relevance 40.59%

Hi, win 7 ultimate, just installed outlook 2007 and it picked up my hotmail account but I had to work at getting it to work with yahoo, seems to be running OK. Problem is if I close it the tray icon goes grey and does nothing and I cannot get it to run again unless I start task manager and shut down the outlook exe from there, then the tray icon is gone and I can start it from the desk top icon. I cannot find a way of working round this. Any ideas out there?????? Thanks.

More replies
Relevance 40.59%

I have a Lenovo Y560 for over 6 months now and I have only recently had a problem with the laptop shutting down. When I shutdown my laptop, I realised that it doesn't shutdown completely. The 2 lights at the front of my laptop are still on (1 for power charging). This is what happens when I click on Shutdown. 1. Windows shutsdown2. Screen blacks out But all the lights on my keyboard are still litted up and I know the shutdown isn't fully complete because the laptop base that I have is still running as it is connected to my USB port. I tried clicking on my touchpad buttons or pressing keys on my keyboard but nothing happens. Then I try to turn out my laptop again via the Startup button but nothing happens. I have to "manually" shutdown my laptop by holding down the Startup button until all the lights on the keyboard goes off. Then only can I startup the laptop again. This problem has only recently started. I would appreciate any advice on this. Thank you.

Answer:Problems with Y560 shutting down

In my opinion, it sounds like a software issue.  You might want to try re-installing windows.

2 more replies
Relevance 40.59%

Hey guys, unfortunately i have got a problem with my two2 weeks old Lenovo V 570. When i close the laptop and open it again, the display remains black. i tried to press the energybutton or other buttons - but no reaction. the only thing i can do, is pressing the on/off button for 4 seconds to switch the computer off.i also got problems, when i want to switch the laptop off. First it seem that, windows 7 goes down normally, but then the energy button remains on(white light) and after 20 seconds the aerator goes on again...this seems really strange to me, because i thought i turned the laptop out... the only possibility is here also pressing the energy button for a few seconds...:/ can anyone help me, fixing the problem?! Thanking you in advance

Answer:Closing and shutting down problems

hi snowboarde.it is usually that windows causes sleeping issue(s).can you try to re-install power management drivers first? also, please, let us know if you installed any windows update recently or made changes on system ?

2 more replies
Relevance 40.59%

Hi ! I am having a problem shutting down anything that runs from CD (games etc). Whenever I quit the application, it leaves a black portion on my desktop which simply will not go away. I have to restart my PC in order to continue normally. This is not with one particular CD, but all of them.

I am running Win98 SE.

Hope someone can help ! !
 

Answer:Problems shutting down CD apps

16 more replies
Relevance 40.59%

When I go into REGEDIT, after about 5 seconds, it closes itself. And, just recently my CD-ROM drive has been missing every once in a while. I restart my computer to fix that problem. And... I have SBC Yahoo for internet, and when I check my email and try to delete my mail, It says SBC Yahoo Browser has encountered an error, and then closes the browser, this happens on other sites also. Any help please to fix these solutions?
 

Answer:REGEDIT shutting down and other problems

15 more replies
Relevance 40.59%

Over the last week or so when my computer boots up sometimes it boots to the desktop and nothing is there except for the backround?(No Desktop Icons,Taskbar) It takes up to 5 min sometimes for the desktop to load completely. Other times when I boot up,everything boots up normally"Icons,Taskbar items etc" but when I try to open up anything
(Outlook Express,Norton etc.) nothing happens. The hour glass of my mouse stays on for 5 to 10 sec then it dissapears. About 3 to 5 min later the programs that I tried to open all open at once???
When shutting down my computer I get 2 error messages,both saying
"Initialization Failed"

1. WAVIPERF.EXE - DLL "The application failed to initialize because the windows station is shutting down"
2. DINRDLLG.EXE - DLL "The application failed to initialize because the windows station is shutting down"

The 2 error messages will continue to appear 3 to 4 times in a row before the computer finally shuts down.I have not installed anything on my computer since these problems started happing.I searched google for the error messages but nothing came up. Any ideas on how to fix any of the above 2 problems would be very appreciated. I have win xp pro sp2. thanks again..

pat..
 

Answer:Starting & Shutting down Problems?

6 more replies
Relevance 40.59%

Reinstalled SP2 last week in the forlorn hope of solving a CD/DVD drive problem. Since then, whenever I shutdown, it goes through the motions and then falls over (flashing some kind of error screen in DOS) and reboots automatically. The only way I can switch off is to press the on/off button.

Any solutions?

Rgds/Phil

Answer:Problems shutting down XP after SP2 reinstall

Hello,

The easiest way to solve it, is to recover the system!
I think it is a windows problem and hard to recognize!
Save your important data and insert the Toshiba recovery CD!
After that it should work without problem!
Bye

Sammy

1 more replies