Computer Support Forum

Laptop won't start up past black screen with blinking "_"

Question: Laptop won't start up past black screen with blinking "_"

I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times. Please help!

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Preferred Solution: Laptop won't start up past black screen with blinking "_"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Laptop won't start up past black screen with blinking "_"

StarJune,
Welcome to TSG.
From your description of the fairly normal but unrequested shutdown, this could possibly be a windows update that failed.
What type of laptop is it? Do you have the Operating System disk? If not you can and probably should order one from the manufacturer.
Take a look at http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

I would attempt a Startup Repair first, then try System Restore.

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Monday morning- Screen pops up saying my laptop wasn't shut down right. That it had to run a test to shut it down normal- Test took about 3hrs to complete.
After test I could get on like normal then once I shut it it shut down and didn't get back on till later that night only to find I CAN"T get past the  Black screen of death- the black screen with the "_" in top left corner. I've restarted it a lot to see if it would just turn on like normal with no luck. I CAN"T press F8 without having it beep at me I can only get into F2 and F12 and that is it. I know my battery is crap has been because it won't charge. I also Sunday night uploaded from malware bites web page a free download refreash virus protection again. Because somehow it went missing a few weeks before I did find that night I had to big viruses that I did get taken care of which were both trojans. I did get onto google.com a few times that night with having problems when trying to open the new window in a new tab- Fire Fox.- My mother also said her down stairs computer desk top was doing the same with google the day. So I'm wondering what is going on with everything. I've tried to get a email for tech support but no luck because they say that they don't do anything with my model number- which is only 2-3 yrs old. I've got a lot saved on the computer but can't get inside at all.
 
I need help getting something done I don't have any of the cds tha... Read more

Answer:Laptop 1545 won't start up past the Dell welcome page- Black screen with "_" blinking in top Left corner F8 won't work at all to restore or safe mode.

Hi Emilie2011,
Welcome to the Community, it could be an issue with the harddrive. I suggest you can start by running the Hardware diagnostics.
To run diagnostics press and hold down the "Fn" key (on the lower left hand bottom of the keyboard)  and turn on the system,it should ideally bring up screen showing Pre-Boot System Assessment.
Another way to run the diagnostics go to F12 screen,scroll down using the "up" and "down" arrow key,choose diagnostics  and press Enter.
If the diagnostics shows any error code/message please post it back.
Since your system is getting stuck on black screen with blinking cursor,you can also try to release flea power.
To release flea power disconnect the charger and remove the battery,press and hold down the power button for 30 seconds,reconnect the battery and charger.Turn on the system and see if it boots to Windows.
Hope this helps,
Thank You
Roshan.

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i had laptop and it won't start now
i don't know what went wrong but its something with the hardware.
even it start sometime but the screen is all black, system is running, also the program but i can't see anything on screen.
 

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When i start up my computer it boots up flashing
_Click to expand...

I once left it for over 15 minutes to see if it would boot and it just kept flashing but when i turn it off from the switch and pull the plug out and put the plug back in and turn it back on its ok

How do i fix this? has it got something to do with startup services?
When i do an avast Full scan + Quick scan it does not detect anything how do i know i might have a hidden virus?

I have attachment below Only Picture, Video is Here: http://img6.imageshack.us/img6/610/gixv.mp4 its 3 seconds

EDIT: now i have Bluescreen added image Video here:
http://img853.imageshack.us/img853/8031/l6h.mp4

The Bluescreen says

PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

*** STOP: 0X00000050 (0XC88EC000, 0x00000000, 082E6FEAD, 0x00000000)
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3071 Mb
Graphics Card: ATI Radeon HD 4300/4500 Series, 512 Mb
Hard Drives: C: Total - 468740 MB, Free - 234364 MB; D: Total - 468741 MB, Free - 210344 MB;
Motherboard: Acer, WG43M
Antivirus: avast! Internet Security, Updated and Enabled
 

Answer:Solved: Black Screen, Blinking Cursor " _ "

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My computer crashed wiped everything on it out. Trying to install xp pro. It will go thru the install and all the way to were it restarts the computer it restart goes thru self check then black with either press any key to boot from cd if cd is in or "_" ??
 

Answer:Black screen with blinking "_"

If you have any USB disks, thumb drives, or USB CD Drives attached, unplug them and try booting again.
 

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I seem to be in a loop that will not let me boot up-tried all safe modes and normal start options-how can I get to start menu to restore system??? HELP!!!!!!
 

Answer:start up cant get past "sorry for inconvienence" screen windows 200xp media

I have a compaq presario v5000,win media xp,amd processor, cant get through loop-tried starting in all modes -always loops back to "inconvienience ' screen--- how can I reset or whatever to get to start menu? once I am there i can restore system.
 

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Hi all,

Every time I turn on my Dell Dimension 5150, I get greeted with "We apologize for the inconvenience... Windows did not start successfully".

My options are:

Safe Mode,
Safe Mode with Networking,
Safe Mode with Command Prompt

Last known good config...

Start Windows normally.

I have tried every option on several occasions... the windows xp logo comes up... then the dell logo comes up, everything seems to be running smoothly... then comes a black screen with a small flashing dot in the top left... and then I see the same"We apologize for the inconvenience... Windows did not start successfully" screen.

Any ideas?
Thanks in advance.

Answer:Can't get past "Windows did not start successfully" screen...

Have you added any new hardware just prior to this happening? If so remove it and try again.

Did you install new software or run windows update just prior to it happening?

Without much to go on it may be worth doing a windows repair installation. It sounds dramatic, but it will not destroy any of your data or files, just attempt to repair the windows os installation.

There is a step-by-step guide with pics here. Hopefully that will resolve your problem if windows became corrupt somehow...

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I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

Answer:Dell laptop cannot get past "Hi There" settings screen

Can you log in to safe mode then try sfc /scannow from an admin command prompt. Its possible you have a corrupt user profile. You could create a new account and see if that fixes the problem. Do you have backup you can recover from? If not, you could try a repair install.

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I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

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Hello, I read here and attempted to fix this before posting. Your forum is so informative and I think its great that so many of you help out here as volunteers.

The problem when I boot up is I have a black screen with a huge pop up stating "WARNING YOUR IN DANGER" then smaller print saying like 'all you do on your computer is stored on your hard disc' .......and etc.

Okay, so I ran my EZ Antivirus, Ad Aware, Spybot (everything is updated and I run behind Zone Alarm premium). My system is XP.

I followed the directions from another thread and through that I already uninstalled PC Guard through add/remove. Then I DL LSPfix and saved it. I DL smitRem.zip and opened up the RunThis.bat file (only after in safe mode later), I DL CCleaner and altered the options as per instructions from the other thread. I also DL Ewido Security Suite and altered the additional options as instructed. I killed system restore then booted in safe mode. Oh yes and I DL Hijack This.

Then I opened the RunThis.bat file and finished the disk cleanup completely. Then I ran Ewido and saved report. Then I started Ccleaner. I reset websettings under Internet Options. Then I went to control panet>Display>Desktoop tab>customize desktop>Web tab>Web Pages>then deleted the entry 'Security'. Then I rebooted out of safe mode. Afterwards I ran ActiveScan online and saved report. Finally then I did the HijackThis log.

Please see below the reports from my ewido and ac... Read more

Answer:Black screen on start up with "WARNING YOUR IN DANGER" message

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Hi,
when restarting my laptop after a windows 10 update yesterday, got an " unmountable boot volume" message on start up with windows trying to repair but then goes to a black screen with nothing but a white cursor. only displaying black screen.
any guidance appreciated. thanks in advance.
regards,
rprm

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Hey guys I was on some porn site and got a nasty virus.

Following is a description of the virus:

- Black screen, cant see anything but a small icon of an standard application box, when I start in safe mode I get the words "safe mode" in the four corners like normal but still nothing but black screen.

- When I push ctrl+alt+del it goes to the normal screen but there is no option for "start task manager" its the all the other options. (this also happens in safe mode.

- If I push the windows key the start menu pops up for a brief second but goes away quickly, I cannot click on anything nor can I see anything but that black screen with that small pic of a application. I cant access the registry or run any programs.

What should I do?

I tried running the win 7 pro installation disk but when I click "repair computer" it says that this disk does not match your OS version.

I am running Win 7 pro 64gb
On a custom build computer

Any help would be great thanks!
 

Answer:VIRUS - black screen, no option for "start task manager" cant open anything

Try this.

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:


Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Options menu you will get the following options:





Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...


Select Command Prompt
In the command window type in notepad and press Enter.... Read more

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Yesterday I started having problems with my Windows 7 Professional 64-bit desktop machine. Here's the sequence of events I would encounter:

I would start the computer, logon normally, and about 3 minutes after I logged on my video would go black, monitor lights blinking like there was no signal, but the power to the system was still running. Each time I rebooted into normal Windows boot, the system would result in the same error.

I tried re-seating all my components to no avail. I also tried unhooking one component at a time, to no avail.

I started trying to diagnose the issue. Event Viewer logs provided nothing except for some generic error codes which I reviewed on EventID.net. I found that booting into Safe Mode worked fine. I found that doing a Clean Boot would result in the error. I found that doing a selective startup with Windows Services only would result in an error. I found that booting with Diagnostic Services only would result in an error.

I tried using a Windows 7 repair disc to repair my install and that didn't work. When I tried to do a full re-install over my existing install, my computer wouldn't stay on long enough for everything to finish.

Finally at 9:30pm last night the system stayed on with a normal windows boot with all services running (with the cd-rom unplugged; I don't think this actually had any impact) for a few hours before I went to sleep. I left the computer on overnight to see if it would last.

This morning when I woke up at... Read more

Answer:Black Screen upon Win7 logon, now result in "Windows Failed to Start"

Since the error did not occur in SafeMode where Win uses a generic low-res 600x800 video driver, but occurred in Clean Boot mode, where your hi-res installed video driver is used, I would guess the problem is a corrupted video/graphics driver. You might try looking for the latest vid driver from the manufacturer website, of your particular machine.

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Gateway with XP went to this screen and wont start after mouse was unplugged and replugged. It offers start in safe mode, Last known configuration and start windows normally. All come back to this screen. What can I do? Start from bios maybe?
 

Answer:"Windows did not start successfully" Black Screen, help!?!

If it was a PS/2 mouse that you unplugged while the machine was on, you may have blown the board. What does the screen say?
 

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Hello,
I have an Acer aspire 5745DG with H2O Insyde bios (if that's correct).
About 2 days ago I left it hibernating. Today I started it up and after the Acer boot screen (where you can press f2 to go to boot settings), I got a black screen with two letter "Y"-s and that flashing cursor/line/underscore. Then it restarts and after the same thing happens, it freezes and it doesn't do anything.

I have tried to get windows safe mode by pressing f8 but after the letter Y-s come up it just gives off a loud beep.

Any help is very much appreiciated.

Answer:Windows won't start up after "YY" is displayed over black screen

It seems you had similar problems last month when you received excellent advice for Gregrocker that it does not appear you took. How did you resolve the last problem as you left no feedback?

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i had laptop and it won't start now
i don't know what went wrong but its something with the hardware.
even it start sometime but the screen is all black, system is running, also the program but i can't see anything on screen.
 

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Whenever I test different services settings and restart I get a back screen flashing that gives 2 options 1) XP PRo or 2) XP Pro tune up backup, then the normal XP logo screen.

It is fairly quick but quicker without it.

When I change the service back to how it was the screen still comes up on restart.

The only way I have been able to go back to not getting this screen is to do a system restore.

The last service I tried this on was Application Layer Gateway Service going from Manual to automatic. And then back to manual.

I want to beable to experimant with these services but this situation makes it tough. I want to know what this screen is all about. . I am currently on the 3rd Google page trying to figure it out??


thanks

Answer:XP Pro Black "Tune-Up" Start screen

It's a boot.ini change that is making that come up. I'm not sure what is loading it, cause I can mess with the services all I want and nothing changes. Anyway, you can remove the rnty from boot.ini in C:\ and that should resolve it for you.

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Trying to fix my friend's laptop. She claims she was watching a youtube video and all of th sudden the computer started acting up and so she rebooted the computer and now it won't boot past the xp logon scren. Comes up with the error: "data execution prevention; userini logon application" with the only option of close message. windows does not contiue to boot and just sits there. I have tried to boot into safe mode but it only gives the option of booting into normal xp media center. tried last known good config and same results. any ideas?

acer aspire 3050-1594
AMD Sempron 3400+
xp media center
 

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I'm trying to fix my brother's computer after he opened a trojan attached to an email. The email was the one saying your credit card had been charged for airline tickets.

The computer is a Dell Dimension 3100 running Windows XP SP2.

The first problem is that after normal login there is a blue screen with a yellow window in the window with the message

"Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer."

There are no icons visible. The only action I can perform is CTL-ALT-DEL to bring up the Windows Task Manager. I told my brother to start in Safe Mode from which he scanned the computer using AVG Free Edition which was installed before the infection. This did not fix the problem.

Starting Safe Mode I now get a black screen with Safe Mode in the corners and the operating system name at top. The blue login screen then comes up with Administrator and my brothers account. I click on Administrator and I get the same black screen as before with Safe Mode in the corners and the writing at top. My brothers account does the same. There are no icons or Start button visible.

Again, the only program I can bring up is the Windows Task Manager. Using that, I managed to install and run SmitfraudFix which was given as a solution to "Spyware detected" screen. After rebooting this did not fix the problem. I also installed SpyHunter 3.5.11 which found Zlob.Trojan, Rogue.AntivirusXP 2008 plus some other ... Read more

Answer:Safe Mode "Black Screen" and "Spyware detected" screen

Anyone want to answer this?

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I read all the responses to the exact question as mine as well as similar questions, none are applicable, as not even Safe Mode will load past black screen with "Safe Mode" in each corner, and at the top "Microsoft (R) Windows (R) (Build 7601:Service
Pack 1)". Thankfully, i had just recently backed up most of my files!  I want to get it working so I can wipe it clean and get rid of it. Please help, thanks!

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Hi all.

Was browsing the web and my 3 year old Samsung NC20 just froze. Couldn't get any movement so turned off, waited a minute and turned back on. Now when pressing the start button there appears to be no boot up, the screen remains black, the only LED lit up is the 'on' LED, the fan whirs and gets hot but there is no other sign of life.

Would appreciate any assistance in resolving this issue.
 

Answer:Just black screen and only "on" LED lit when starting laptop

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Today I tried to boot up my laptop but I am stuck at a blinking cursor on a black screen.

To make matters work my keyboard doesn't work either so I can't use F2 or F12 before it boots to the black screen.

Any idea what the problem could be? I'm stumped and thinking the laptop may just be trash now.

Answer:Toshiba Laptop won't start up- blinking cursor on black screen

Most often failure to boot disk is a user failure, not hardware. Keep trying, more vigorously. Sometimes what helps is to reset the CMOS which can also be done by pulling the battery if you can access it easily enough on your lappy.

You need to work through these steps for Troubleshooting Windows 7 Failure to Start.

There are some Boot disks/flash sticks provided in the steps that will boot themselves without user input so I'd boot Hiren’s BootCD 15.1 or Hiren's BootCD From USB Flash Drive to run an A/V test, test your HD and RAM, Check File System and Active partition with Partition Wizard on Hirens.

But if you can't get the Win7 installer or Repair CD to boot you may need to rescue your files using Rescue disk in Step 9, then wipe the HD using Partition Wizard on Hirens, which will force the installer to start to Clean Reinstall - Factory OEM Windows 7.

You can also try getting the inferior Toshiba HDD Recovery Utility if you can get the Fkey to boot it.

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Hey guys..I'm back again, unfortunately on the family PC this time because my laptop is infected Late last night I was watching a video and all of a sudden Microsoft Security Essentials popped up saying I had to trojans, right as I was going to clean them up my laptop just shut off and began to restart. It goes past the initial Toshiba start up screen and after that goes to a black screen w/ a blink cursor in the top left corner and then just sits.I tried using a cd that I burned a Windows 7 recovery disk to but it comes up with the message:Windows has encountered a problem communicating with a device connected to your computer.This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard dive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.If you continue to receive this error message, contact the hardware manufacturer.Status: 0xc00000e9Info: An unexpected I/O error has occurred.My current job/source of income relies on me having my laptop..so if you can help that'd be great! THANKS!

Answer:Can't Get Past Black Screen w/ Blinking Cursor

If you're sure your system is infected, shouldn't you be posting in the malware forum?

3 more replies
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Hey guys..I'm back again, unfortunately on the family PC this time because my laptop is infected Late last night I was watching a video and all of a sudden Microsoft Security Essentials popped up saying I had to trojans, right as I was going to clean them up my laptop just shut off and began to restart. It goes past the initial Toshiba start up screen and after that goes to a black screen w/ a blink cursor in the top left corner and then just sits.I tried using a cd that I burned a Windows 7 recovery disk to but it comes up with the message:Windows has encountered a problem communicating with a device connected to your computer.This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard dive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.If you continue to receive this error message, contact the hardware manufacturer.Status: 0xc00000e9Info: An unexpected I/O error has occurred.My current job/source of income relies on me having my laptop..so if you can help that'd be great! THANKS!

Answer:Can't Get Past Black Screen w/ Blinking Cursor

So I burned the recovery disk with a different program and am now able to get into the System Recovery Options. From there I can't figure out what to do and apparently there are no previous restore points. Also, Startup Repair does nothing for me..

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Ok well my computer when turned on gets to the screen that says

"windows closed unexpectedly"..etc and gives the options of

"safe mode"
"safe mode with netwroking"
"safe mode with command prompt"
"start windows normally"
"start windows with most recent working config" (or something similar)

Im sure most of you are familiar with this screen, when any of the options is selected
the computer begins to start up but then makes a struggling noise and returns to that screen
we can get past it.

If someone could help me out with this it would be greatly appreciated.

Dan

Answer:Computer wont boot past "start windows normally" please help

anyone?

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Hello All,

I just received a brand new computer a few days ago from CyberPower PC. I've attached the specs below.

That being said, I noticed a problem when I was "in a game" and within an hr, the fan revved up, and the computer shut down to black screen (monitor read "no input"). Thinking this was a one-off, I tried again, and the same symptoms persist - after playing for some time, the screen goes blank (no error messages), the fan rev's up, and requires a hard reboot. As an FYI, I paid Cyberpower to OC this computer for me. No error message whatsoever.

Next, during one of the "hard reboots", a message popped up before windows that said the setting were unstable, and that I had to reduce my clock speed down - so I clicked accept (there were no other options to potentially ignore this message).

Here are the steps I've taken to date:
1. Upgrade the MOBO / GPU drivers.
2. Plugged the system directly into the outlet to ensure adequate power (as opposed to power bar).
3. Ensured RAM and GPU was seated properly.
4. Ran MEMTEST - no issues.
5. Ran Prime 95 -> Torture Test -> Blend - Causes a "FATAL ERROR" every time as per below:

"FATAL ERROR: Rounding was 0.5, expected less than 0.4"
"Hardware failure detected - consult stress.txt file"
Torture Test Completed 181 Tests in 2 hrs 57 minutes - 1 error, 0 warnings" .

Each "worker" in this test (I'm assuming for each core) had a di... Read more

Answer:New Computer - "Black Screen" - Fan "Ramps Up"

Seems like a thermal shutdown to me. When CPU/GPU overheats, the system either reduces their clock in order to cool them down or does a hard shutdown to protect the hardware. You said you OCed your hardware. Make sure that your are running the CPU/GPU at stock clocks and not overcloking them and also make sure the cooling system is working properly (ie, the fans) and air is flowing good. Thanks for reading.

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Downloaded windows 10 from 7 Pro and all seemed fine until first boot and the initial part of the desktop (background only) is just sat there blinking on and off. after an hour an error panel shows with following script "Windows socket error: Only one usage of each socket address (protocol /network address/port is normally permitted (10048) on API 'bind'.

System is an own build with an Asus P9 X79Pro m/board running an Intel i7 3930K, 16Gb DDR3, GTX570 graphics card, Corsair 460Gb SSD as boot, 2Tb HDD as storage and a 2Tb external for backup.

Any ideas on getting it booted to full desktop?

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Relevance 88.97%

I have been using Dragon Natural Speaking 12 Premium for many months and all was going well until last week when I downloaded and installed an update. After that, whenever I open the program from the desktop icon, the "Loading" screen appears but nothing happens after that. Also, I have to use Ctrl-Alt-Delete to end the program. (Right clicking on the tray icon and closing "close" does nothing. I have downloaded and used the DNS 12 uninstall "tool" several times and re-downloaded and installed the program, but the same thing happens, the program's "Loading" box appears but gets "stuck" there. I have asked the gurus at www.knowbrainer.com and on Nuance's Forums but they seem to be stumped with DNS's behavior after installing the update. Does anyone know what is happening? Thanks for any and all replies/suggestions.
 

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Relevance 88.97%

Last night, I attempted to install a linux distro alongside 7, the installation failed, so I gave up and just rebooted to 7.

It got stuck on the "Starting Windows" screen, so I preformed hard shutdown and when to the "Startup Repair" utility and it attempted repairs, it then said that the repairs were unsuccessful, so I restarted and windows loaded to the desktop. Success! or so I thought...

After a while, I shut my laptop down and went to bed (as you do). When I needed to use it this morning, it wouldn't load past the "Starting Windows" screen again, so I shut it down and restarted and it went the desktop.

Answer:Occasionally wont load past "Starting Windows" screen

Hi,

Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration



   Tip
Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.


Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.

Alternatively:

Are you able to restore back to a point to before you tried to install linux distro?

System Restore

Cheers

Dave

3 more replies
Relevance 88.97%

As the title says, my Inspiron 3521 will turn on but can't get pass the Preparing Automatic Repair screen. That screen will pull up and then go to black. I can't access anything on my laptop. Any help would be appreciated! Thank you!

Answer:My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

Run a full diagnostic on the hard drive. F12 at powerup BEFORE Windows begins loading.

1 more replies
Relevance 88.97%

When I turn my Dell Inspiron E1505 laptop computer on I get the black screen that asks to start in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration or start windows normally. I've tried each of them and it always goes to the blue screen with the following: Stop: c0000218 Registry file failure The registry cannot load the hive (file): \SystemRoot\System32\Config\System or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory Physical memory dump complete. I have tried using my Windows Xp disc and it won't load. I don't have a recovery disc, but I used every disc that came with the computer and each time it goes back to the blue screen. Does anyone know how or if this can be repaired. If so, please give me simple step by step instructions.
Thanks for any help I can get!
 

Answer:Unable to get past blue screen "Registry file failure"

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Relevance 88.97%

Hi guys!

So i tried installing windows 7 Home Premium using an empty HDD. The old OS was Vista, and it was located in the same HDD. I managed to install Windows 7 successfully, but when booting after the install it crashed right after the "starting windows" screen. It then gives me the choise between starting the startup repair tool, or to start windows normally. When i run the startup repair tool it can not fix the problem. I've tried different HDD but the problem still persists. The fact that I haven't got a clue what to do really annoys me. In addition it isn't even my own pc. My dad's vista started failing on him. So I figured: Hey, why not install windows 7 using my old disk from a pc I don't use anymore. I appreciate all help.

Specs:

MB: ASUS P5N-D
CPU: Intel Core 2 Quad Q6600(2.4 GHz)
GPU: XFX GeForce 9800 GTX
HDD: Samsung Spinpoint T166 250GB. (SATA 2)
RAM: Corsair Twin2X 6400 DDR2 (2048 Mb*2= 4096 Mb)
PSU: Corsair (550 W)

Answer:Unable to get past "Starting windows" screen after Vista to 7 upgrade

Quote:





Originally Posted by pip22


Did you (as is recommended) delete the existing Vista partition first?




It was seperated in two parts. One with Vista in, and one for other files. I cleaned the whole thing, and deleted the part where Vista was located. I think it was seperated into one part with 208 Gigs and one with 25 gigs. The smallest with the OS in. The HDD works on my own computer.

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Following Windows deciding to install its (presumably) latest updates this afternoon, I can no longer fully boot my machine. It powers up OK, the monitor has life, but the whole boot-up process sticks at the "screensaver?" page - in my case a stock Microsoft photograph looking out to sea and some large rocks from within a cave, the screen that appears before, normally, you can enter your pin to continue boot-up. In the bottom right-hand corner of this screen is what appears to be a Power Icon that I've not seen before and with a dreaded cross on it. Clicking on this does nothing.To compound the issue my DVD unit seems to no longer read discs (it opens and closes OK), I mention this in case relevant, but I am able to access the Bios options on booting.
I downloaded via another PC the Windows 10 install disc to USB from which I have attempted to boot, again without success, and have also tried various options that I have been able to access such as "Repair"as well as trying to restore the unit to the solitary restore point accessible, created around the time everything went wrong! The Restore failed too and frankly I'm out of ideas .. and frustrated to say the least!
Any suggestions would be very much appreciated, believe me!

Answer:Windows 10 not booting past initial "screensaver?" screen

Logon Screen I suppose?
See: Windows 10 stuck at log in screen after upgrade Fix: Windows 10 Black Screen problems

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Hello all,

I have a Compac desktop, it's relatively new as far as use. Recently, it's not been used because of a startup issue. It will load the first screen (The compac screen and act like it's it going to load up) but then loops back to the first screen and continue to do this over and over. My mother told me that the computer had fallen off of out computer hutch (About 2 inches off the ground) and heard an interesting noise inside. She described the sound like a CD hitting the floor, but I looked inside the desktop, and nothing seemed to be out of place.
I want to get the data files and documents, but as stated above, I cannot use the computer.
I have a Ubuntu CD already made, and have used it before.. Unfortunately, the CD drive doesn't seem to be recognizing the disc. I can see the little white blinking "-", but that is all I can get to come up before the screen goes into another loop; and the previous process.
I was hoping some one could possibly help me out in getting the computer to the point to save the data? I have the option to reformat the whole computer, but I'd rather save that for last measures if the data cannot be recovered.
Again, the computer is a compac, Windows XP OS, desktop - only about 3 years old.
 

Answer:Computer will not boot past the "Compac" startup screen.

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Hi I was using ubuntu on my old shuttle xpc and decided it wasn't doing it for me software-wise so tried to reinstall windows xp.  Everytime i tried to boot xp i would get so far and then get a message " The file dac2w2k.sys is corrupted press any key".  I tricked around with different bios settings with no joy so then went to "restore fail safe bios" (something like this).  Now when I turn on the machine i just get to the first screen with the intel picture and cant get any further.  I've tried going into the boot screen but it just says "loading boot menu" and nothing happens.  Same happens when i try to get into the bios.  My knowledge of the hardware workings of a pc is little to none so i've no idea how to reset the bios, if this is in fact the problem.  Could anyone advise me? I would be so grateful.Thanks

Answer:Cant boot past "intel inside pentium 4 " screen

Hello,In order to reset the bios: 1 Unplug your computer from the wall.2 Open up the side of the computer case.3 On the motherboard there is a little button cell battery. Take it out.4 Leave the battery out for about 5 min. 5 Put the battery back in and your bios should now be reset.

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I have read several threads with similar problems and it seems that the "blue screen" of old Windows crashes has been replaced with the "black screen of death". Anyway, I'm trying to get an older HP running. I get the Windows splash screen then the above described "black screen". I get this in "safe mode", also. I'm starting to lean towards the hard drive and will start trying to find out what brand it is and go to their web site and see if they have a utility program to check it. If anyone has any suggestions, they will be appreciated...

It's running Windows XP Home with 128mg of ram; just a basic box, nothing special...Thanks in advance, dm

Answer:Has the "black screen" replaced the "blue screen"?

greetings
do you have the xp disk available?
[128 meg ram for xp is a little light]
post back

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Upon start-up, two options are given: "Start Windows Normally" or "Launch Startup Repair (recommended)".
If the Start Windows Normally option is chosen, then the starting windows screen comes up and stays. If I launch the startup repair option, then I still can not get the problem fixed.
From the Startup Repair Screen however, I can launch command prompt and restore options, how can I fix this, a restore is not really an option because I have not set up a restore point in a while.
Any help would be greatly appreciated.
Thank-you in advance.

Answer:Won't load past "Starting Windows" screen

It's possible that you can't access the actual startup repairs from within Windows itself. You might have to boot from either an installation disk or a previously made system repair disk. And it might take running the startup repair 3 times before all issues are fixed.

Startup Repair

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Hi, my Acer Aspire 5610Z laptop is only loading up to the "welcome" screen, with the spinning blue circle. This has been happening every few weeks for the past few months, and I can usually get it to work, but now it isn't. I've tried Startup Repair, System Restore, chkdsk /f, and the "ctrl-alt-del at the welcome screen" method, all to no avail. Safe mode boots fine. I could back up my files and restore the computer to factory settings, but I'd rather that be a last resort.

Any ideas?

Edit: I am on Service Pack 2, by the way.

Answer:[SOLVED] Vista won't load past "Welcome" screen

If safemode works, it could be a driver issue locking things up. Did you installe any hardware or software recently?

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Hi there, I am running windows Vista. When I turn the computer on it stops at the screen where there is the windows vista background and the words "Loading".
I'm not sure what information I should post here, so if you think you can help me just ask me what you would like me to tell you about the situation and I will reply quickly - hopefully.
Thanks for your time and effort.
 

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Hey guys I appreciate you reading this, you have no idea how great having forums like this is where we can help each other out.

I have gotten a virus and within minuets it got worst. My antivirus was not updated and the security was low, so when I got the virus I downloaded malware bytes on my desktop, put it on a USB drive and tried to install it on the laptop, I could not add a USB drive. My next step was to hook the HD up to the desktop and add it that way (the problem with that I had to activate the sata port via bios and when that sata port was activated it would boot that port as master everytime, the weird thing is even if I hooked the desktop sata to the second port it would load the laptop drive first everytime it did not matter what port) This is besides the point, because I dont even think this method will work because like I said in the title the HD will not load past the "Starting Windows" screen, and when in safe mode it will not load all the system files, the malware obviously deleted some important files...

The next step I am going to take is inserting the windows 7 cd and trying a system restore... What do you guys think? Am I at the point where I will loose all of my important files, by doing a reinstallation or is there a way to save those files?

Thanks guys
 

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I am reasonably sure that I shut my girlfriend's computer down with no issues last night, but this morning when she turned it on the computer had her wallpaper up with no icons instead of the User login page. She hard-reset, and ever since then - no matter which user we log in as - Vista won't load past the Welcome screen.

It will load up in all three compatibility modes, but the Last Known Good Configuration only loads to a blank black screen which I can move the pointer around on.

I've run a virus scan, and jv16 Power Tools says the registry is now clean, but the computer is still having issues. Would fixing registry errors be why the Last Known Good Configuration doesn't work?

The computer is an Intel Core 2 Duo Sony VAIO, with 4GB RAM running Vista Home Premium, Service Pack 1.

Any help would be much appreciated.
 

Answer:Solved: Vista Won't Load Past "Welcome" Screen

I would undo any changes that jv16 Power Tools made.
Using a registry cleaner can and often does, cause more problems than it solves.
Do you have the Vista install DVD?
Vista repair options.
Try a system restore or a start up repair.
http://www.tnthelpforum.com/articles.php?id=177
 

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Hi, being new here. I just discovered having this problem today. First thing this morning I went to my computer. When the login screen came up, I entered in my user and password. Then I saw the "Welcome". Which stayed there for about five minutes before I restarted the computer, which didn't fix my problem. I tried Safe Mode, which didn't make a difference. It didn't take as long, but then I saw the blue screen. It said something like "---- unexpectedly close." Then at the bottom there were memory dumps. I couldn't see what was there because the blue screen was there for five seconds, before the PC restarted itself.

It was working fine last night. Before my six year old sister was playing with the computer despite my attempts to make a password account and full parental controls.

I believe I did manage to log in to another account that's not the administrator, but when I when to modify the user accounts the whole motherboard crashed. Every program, even the desktop. I couldn't do Alt + Tab and the Ctrl +Alt + Delete.

Please help me fix this thing. I need it to do my classwork.

Answer:Windows Vista- I cannot get past the "welcome" login screen

Try waiting longer (30/60 minuits)... If it starts up after that your software messed up, backup ur school work and stuff like that and re-install windows.

If it doesn't I can't help you..

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I am trying to help a friend of mine. When you try to boot up her Dell PC (XP operating system), it gets to the "Dell" screen with Netbios and will not go any further. I can't get to Safe Mode because I can't get by this screen. It sounds like a virus to me, but do you have any suggestions to help her? I kinda out of guesses at this point. Help is GREATLY appreciated.

Thanks ...

Answer:[SOLVED] XP - Can't Get Past "Dell" Netbios screen

Hi can you get a picture and post it so we can see the screen please

12 more replies
Relevance 87.74%

I have a Dell Inspiron 1545
2.1GHz Intel Pentium Dual Core T4300 Processor
4GB Memory
250GB Hard Drive, DVD±R/RW Optical Drive
15.6" Display, Integrated Intel 4500 MHD Media Accelerator Graphics
Genuine Windows 7 Home Premium (64-bit)

It stalls at "Starting WIndows" waits there for a few seconds, then flashes a blue screen for abou a second, and then reboots. If I attempt to launch Startup Repair, it displays the "Windows is Loading Files" screen, the goes to the windows 7 splash screen, you know the blue background you have at the logon screen, I can freely move the cursor, but nothing happens after that. no window appears, or anything. Also, you can hear the harddrive stop working once i get to that screen.

When i put in my OS disk (tested working on 2 different computers) it stalls at "Setup is Starting"

Ive tried reverting bios to default settings, didnt solve the problem.
Any help is greatly appreciated
 

Answer:Laptop will not go past "Starting Windows"

The hard drive is probably corrupt or bad
 

1 more replies
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I bought my laptop about 6 months ago, came with Windows 7 32Bit on it. Worked fine until this morning. I started it up, and it goes until the Starting Windows screen and freezes. I have tried numerous different things, system restore didn't work, F3 on startup and "Fix Errors" didn't work, messed with a bunch of the settings you get to from TAB/F3/F11 on startup, still nothing. It didn't come with a Windows 7 install CD, and I pretty much gave up on it so I went to do a system recovery and wipe everything fresh. I cannot even do it, because when I try to do system recovery, it still goes to the windows screen and freezes. I downloaded and burned an ISO file to boot off of, which works for a second, then straight back to the windows screen and freezes.
I can still start up in safe mode, in fact I am writing this from safe mode right now. Is there anything to do? Please help...and thank you in advance.

Answer:Help Please! Cannot get past "Starting Windows" Screen.

boot into safe mode,press f8, try" boot to last know good config" or if that doesn't work, try booting to an older restore point from safe mode. the way to do this when in safe mode: run/cmd/rstrui.exe. this has worked for me.

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Hiya,

My laptop (Dell Inspiron 1501) was really slow so yesterday I restored it to the original factory settings and started a fresh. Everything seemed to be going ok until this morning when I've turned it on and it's not going past the welcome screen when trying to load Windows up? Any ideas how I can solve this?

Many thanks, Mark.

Answer:Vista, not going past "Welcome" screen when loading up?

Try safe booting, think its f8 key during system load.
Let us know how it works out.

5 more replies
Relevance 87.74%

As stated in the title, my computer hangs at the "Starting Windows" screen.
I'm using an iMac 9.1, with a bootcamp partition on Windows 7. (I can't access my Mac OS X partition at all).
I don't have a Windows 7 Installation disk or any peripheral disks.

I left my computer on all night and when. I woke up the next morning only to find out my computer just had a BSOD. I force shut down my computer then it just hung at the "starting windows' screen. Im assuming its a driver problem, since I can log in using safe mode. Also startup repair doesnt work, it just gives my a black screen.

I've been working on this for 5 hours now, and i can't figure out a way to fix this problem. Reply ASAP
 

Answer:Can't go past "Starting Windows" screen.

If you can't access the mac OS and Windows is on the same hard drive - it makes me suspect that the HDD is fubar.
 

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Relevance 87.74%

Using Win 7 x64, Intel i7 965, Asus Rampage 2, 32gb memory, 2 Intel ssd running RAID 0, 2 Seagate 500gb drives RAID 1. Had the Seagate hard drives fail, but were under warranty and they replaced them. Do NOT have them on-line at present time. Have tried to re-install system (had upgrade DVD for Win 7), but was not able to get the system to recognize the DVD because I can't get to OS. Am unable to get the system to do anything. Have checked BIOS to make sure drives are RAID. Since hardware comes up and ssd's come up,and graphics seems to be ok, am unable to figure out problem. Any ideas, anybody?

Thanks

Answer:Can't get past '"Starting Windows" screen

I'm assuming you had the two Intel SSD's RAID as your Win7 drive, and the two Seagates which failed were a Data RAID. So why do you need to reinstall the OS? Just reinstall the Seagates in a RAID if you want.

If the SSD's were not the OS RAID then why not? Install Win7 to them to get best performance.

9 more replies
Relevance 87.74%

I have an said laptop and it won't start at all anymore, I turn it on and I get the said logo screen then it goes to "starting windows" screen and freezes with like a fuzzy blue line on top of the screen. I used my recovery CD and tried all 3 reformatting options and nothing works, after all 3 it just restarted my laptop and it continued to have the same problem again. Starting to get really frustrated lol, anyone had this problem before?
 

Answer:cant get past "starting windows" screen

13 more replies
Relevance 87.74%

hello everybody, i'm kinda new to the site. i found it while searching my problem on google. anyways, i have a compaq presario 2500 laptop with windows xp home edition sp1 installed. I had left my computer at the desktop screen to go do something and when I came back avast antivirus had come up with a message saying that one of my files was infected with a trojan. i believe the file was stored in the system or system32 folder. anyways, it had reccomended me to move the file to avast's "virus chest", so I did. and i went ahead and worked on my laptop as normal. then after shutting my computer down and starting it back up later in the day, i found that my laptop would not load any further than the blue "windows is starting up..." screen. i let it sit there for about 30 mins. so then i went to my desktop and started researching my problem on google. i tried going into safe mode, but it still gets stuck at the same screen. i tried the option for booting with the last good settings, and that didnt work. then I found an article on this site that reccomended doing an xp repair with xp install cd. i did that, step by step, and that still did not do the trick. it still hangs at the "windows is starting up..." screen, even in safe mode.

i'm getting a bad feeling that I am going to have to format the hd. There's alot of data on my laptop that I didn't have backed up, so I was wondering if you guys had any other ideas that I could t... Read more

Answer:cannot get past "windows is starting up..." screen

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Relevance 87.74%

Just like the title says. I had used my computer a few days ago and it worked fine then the next time I tried to start it up it would just take me to the Windows error recovery screen or start windows but would never load past the starting windows screen. The error recovery menu helped me none whatsoever. I also had not previously created a restore point so it's not possible to restore my system to and earlier date when it was working properly. To make matters worse I cannot seem to locate any of the discs/software that came with the computer. If possible I would just do a system format because that looks like my only option after trying numerous fixes. The problem is I have important documents and lots of family videos that are still on the hard drive that I had not backed up externally. I'm assuming something crashed and this is what is preventing my computer from starting up properly? If anyone could provide me with some sort of insight on how I could fix this big mess it would be greatly appreciated!
Cheers.

Answer:Cannot get past the "Starting Windows" screen, please help!!

win7 recovery environment->startup repair. Does it find any error (click view diagnostics results). 0x0 means no errors. Any errors?
win7 recovery environment->command prompt

Code:
dir c:
dir d:
dir e:
Now you know drive leter of OS drive in recovery environment. Assume it's E

Code:
chkdsk/f e:
Post results.

Can you boot in safe mode? If not, tell me exactly what's happening then

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Relevance 87.74%

Windows 8 pc is coming up to the last user logged on (with an e-mail login). I need to select a local user to loggin in with.

Answer:How to get past "last user" logged on screen.

Hello Baiter, and welcome to Eight Forums.

Usually, you could click on the back arrow button at the top right to then see the other users on the sign in screen.

If you like, you could use OPTION ONE in the tutorial below to always see all users on the sign in screen instead of the last user.

Sign in - Show All Users or Last User in Windows 8

Hope this helps,
Shawn

3 more replies
Relevance 86.1%

Hi! Last night, while playing a game, my computer froze then turned off. When I tried to turn it back on, it seemed to come up normally with the hp invent screen, then the F2 screen...except, when I hit F2, I was taken to a screen that started off with "We apologize for the inconvenience, but Windows was unable to start up normally..." The options listed are to start up in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration, or start up windows normally. No matter which one I select, I am taken back to the original hp invent screen, then the F2 screen, etc...it's a never ending cycle and I am getting nowhere!
Does anyone have any ideas that might help me?
 

Answer:Can't get past "sorry for the inconvenience" screen

The System partition is damaged so you need to perform a XP Repair, for details see: http://www.michaelstevenstech.com/XPrepairinstall.htm

Checkout the section titled: XP Repair install

Good luck and Happy New Year.
 

1 more replies
Relevance 86.1%

I could sure use some help, been trying to upgrade my wife's computer from XP pro to win. 7 home prem. 64 bit. I am on my 3rd install, the 1st two times it was user error (my fault) that created the problem, this 3rd time I was much more careful but something is just not right.

Problem - after I sign in with "password" I get to the "welcome" screen and the small circle just spins forever.

I have done a lot of research and found a lot of possible fixes but nothing works.

This is a custom built system (by me) and worked perfectly with XP Pro, I recently did the same conversion on my computer system and had NO problems, I am using "OEM" install disks purchased from the Egg.

HDD - (120GB Seagate)
Power Supply - 500w antec
RAM - (Corsair 2GB DDR2 XMS PC2 6400)
CPU - Intel core2duo 6300 OC'D to 2.10mhz

Tested HDD with Crystaldiskinfo w/ HDD Smart Monitoring - no problem
Tested RAM with Windows built in RAM test (2 passes) -no problem

I have run:
Avast - boot scan, smart scan, full scan - all OK
SFC - OK
Disk Ck. -OK
Malwarebytes - OK
Reinstalled GeForce driver
Root Kit scan w/Spybot - OK
Defraged HDD
Crap Cleaner

The system WILL boot fine in "safe mode"

Most drivers are from "manufacturer" not just M$ generic

I have tried tracking down "error" info from "event viewer" not much help, did try a couple of "fixes" to no avail.

I am not opposed to "reinstalling" again but if there is a ... Read more

Answer:Will not boot past "welcome" screen

How did you get so many programs right after a clean install?
Did you install all Windows updates?
Spybot years ago was a great program. Haven't heard anything good about it in 5 years.
What is Key Scrambler?
The way to get most drivers when installing Windows 7 is let Windows 7 install the drivers and then check Device Manager for problems.

Check and see how much free space you have on your 80 gb drive.

Better yet read through this Tutorial by Greg. Their is lots of good information so take your time.

Clean Reinstall - Factory OEM Windows 7

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I purchased a Gateway LT2016U non-working Net-book for $30.
When starting all I get is a Blinking " - ".
It has 1gb Ram, 160gb HDD, running Windows XP,
Manufactured in 2010. So I figured I couldn't go wrong for $30

Netbook will not start up. Will not go into recovery. I pulled hard drive and ran antivirus (AVAST) and Malewarebytes, also did a CheckDisk and everything is fine. I CAN access the hard drive thru another computer VIA USB.

Is there a way I can test the motherboard before I send for restore disks?
Restore Disks are $20. I don't have a problem getting them as long as the motherboard is ok.

I can go into Bios without a problem.
Starting Computer WITHOUT HDD Msg says No Bootable Device.
Starting Computer WITH HDD in I just get that Blinking " - ".

Pressing F8 on start-up to go into SafeMode/Recovery doesn't do anything.


A Little advice would Be AWSOME!!!!!

Thanks Again!.

Carmello
 

Answer:Blinking " - " on start-up

_ symbol (underscore) in the top left corner?
 

38 more replies
Relevance 83.64%

Hi all

Ill cut to the chase.

What I am asking is someway of turning the Entire Windows Desktop/Screen "Black and White" not simply High Contrast.

I am one of those unfortunate ones, like many, that suffer from quite severe migraines from time to time. Couple this with frequent headaches, sometimes daily. This obviously isnt helped by the fact that my hobby and career are both in IT. I have tried every possible solution to alleviate the headaches. Lay off certain foods, make sure to have a balanced diet. Turn off any strong lighting around my computer screen, remove any strong colours from the desktop etc......

Windows XP / Vista have tried to address this issue with the accessibility wizard, where you can select the High Contrast Options to take any strong colours off the screen. Unfortunately this still doesnt get rid of everything.

When you make any major changes or "logoff" in XP/Vista, the screen fades to "black and white" for a short period. If you know what I am on about, thats the effect I am after.

More than likely a black and white layer is laid over the desktop to create this effect, unfortunately you would not be able to access anything underneath.

I need a fully functional XP machine in complete black and white.

On old CRT monitors you were able to remove the colour, making the screen B&W, but with alot of LCD screens this function is not available.

If anyone has any ideas, you would be helping so many people.

Any assist... Read more

Answer:Turning the Windows Desktop completely "Black and White" not just "High Contrast"

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Hi, my sister dropped off a gateway MT3432 laptop and when i turned it on, nothing works, It starts up but nothing shows on the screen. I hear the system booting up and spinning off the hard drive but cant get to the BIOS screen or nothing. I tried plugging in an external monitor and still nothing. I don't know what the deal is. Plz Help. I replaced the ram and the harddrive and still doing the same thing.

Answer:GATEWAY LAPTOP WONT BOOT """"HELP""""

Did your sister say she had did anything to the machine?  Played with registry? dropped it?

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Relevance 83.23%

Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

Answer:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.com
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

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Relevance 82.82%

So I was playing games on my computer, and one of my applications wasn't working so I decided, let me restart my computer, and when I did, I typed in my password and everything and it just sat there saying "welcome" until I had enough. I looked on this site and tried everything I could understand, but still it mocks me. I restored my computer with the windows 7 disc (to three days ago). I unplugged it and took out the battery in the motherboard and all that. I looked through the BIOS settings and can't seem to get it. I'll take any advice you can offer. Thanks.

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Relevance 82.82%

I have W7 Home Premium and my PC started acting strange this morning.

It would not get past the Windows "welcome" screen after I entered my password.

I had to power off using the power button and after a few attempts it got past the "welcome" screen.

But after a restart the same problems occur.

This is my only PC so would like to get this fixed if I can.

I have not added any software recently, only windows updates.

The last piece of hardware installed were game joysticks which I plug in and out as required.

And a USB powered hub which again has nothing plugged in at the moment.

Any help appreciated.

Regards

Simon

Answer:W7 Not Getting Past "Welcome" Screen

You could try a System Restore at boot. See OPTION TWO in this Tutorial - This can be handy if you cannot startup Windows 7:

System Restore

Read the Information, Note and Warning texts so you know how this works.

4 more replies
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Help! This is so weird. My computer was frozen so I tried to restart it. I was re-booting it, but the "Starting Windows" screen was taking a really long time. I tried restarting it several times, it did nothing. I tried running the second option it gave me when i restarted, which was something like "run system restore" but that did the same, on a different loading screen. I have a HP Pavillion DV7, and it came with a "Quick Links" screen, before the startup, where I can access an internet browser, mail, calendar and skype. I am using that right now, so I don't understand why I can't go to my regular windows screen? I'm really confused, I tried pressing the delete button and f10 right when I started my screen, but it would be a black screen then my computer would shut down.... My warranty ran out last month, please help?
 

Answer:Can't boot up windows past the "starting windows" screen, can't run system restore

Re: Can't boot up windows past the "starting windows" screen, can't run system restor

Tap F8 while booting and see if you can get to safe mode. If you can, try a recovery from there. You also want to backup if you get there. Sounds like a failing hard drive as a first quick guess so scan your drive for errors.

Windows Explorer, right click drive C, check for errors.
 

1 more replies
Relevance 82%

My Start Screen very weird recently. I can't drag icon app to Start, I can't drag to organize app on Start, when I right click on app, only "More" appears, other options just gone, can anyone help me, it's so annoying.

Answer:Lost "Pin to Start Screen" and other options, can't drag icon to Start

Run a system file check to look for corrupt files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

0 more replies
Relevance 82%

My Start Screen very weird recently. I can't drag icon app to Start, I can't drag to organize app on Start, when I right click on app, only "More" appears, other options just gone, can anyone help me, it's so annoying.

Answer:Lost "Pin to Start Screen" and other options, can't drag icon to Start

Run a system file check to look for corrupt files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

5 more replies
Relevance 82%

My Start Screen very weird recently. I can't drag icon app to Start, I can't drag to organize app on Start, when I right click on app, only "More" appears, other options just gone, can anyone help me, it's so annoying.

Answer:Lost "Pin to Start Screen" and other options, can't drag icon to Start

Run a system file check to look for corrupt files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

1 more replies
Relevance 82%

Whenever I log-in from hibernate or boot, the start interface shows. I had this enabled in Windows 8.1 (start screen), but now I'm on 10 (no start screen) and it still shows.

There is no option to disable it. Is there a registry key to disable this?

P.S. My start screen is normal, not full screen.

Answer:Win 8.1 Start Screen option still active: "Show start on Sign-in"

Could be possible this is enabled in settings https://www.tenforums.com/tutorials/3...dows-10-a.html

16 more replies
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This problem started just last night and I've gone through a series of possibilities, and I'm pretty sure I've ruled out it being the Video Card, at this point I'm assuming it is the Hard Drive, but I wanted to get an opinion that has actual value rather than my own >.<

Last night I shut down my computer via start menu and went to turn it back on and when I did the screen went blank/black after the "boot menu" (not 100% sure what that menu is called, its where its kind of blue (i have an hp) and you can hit Esc, F9, F10, F11). After that happened I figured oh well maybe it just loaded wrong, so I shut it off, now when I hit the power button, rather than having to hold it down, I just press it once even lightly and it just shuts down completely. Normally when you hit it you have to hold it down to shut it down completely (or so I think).

Now I'm currently using an 'Nvidia GeForce GTX 260' video card, I swapped that out with a working one which was an 'Nvidia GeForce GT 520', not 100% sure if the 2 were compatible or not, but it fit and everything ok. Computer still did the same thing with the other video card. I didn't try the current one (in the broken computer) in the working computer, to rule it out completely. I just assuming that was the cast, besides it wouldn't fit in the other computer, or didn't have some of the cords.

Which is why I came to the assumption it is the Hard Drive, A; (as... Read more

Answer:Problem with computer going to black/blank screen after "Boot Menu"

See if you can boot off something like Hiren's Boot CD and then run a hard drive diagnostic tool.

That will rule in or out a hard drive problem. It could be that your Windows system files got corrupted and maybe you could fix by doing a repair of Windows from a Windows 7 dvd.
 

5 more replies
Relevance 82%

Hi all,

Just a problem I've searched for and couldn't find a solution for.

Whenever in a game, for example; SC2 or Dota, a black box will pop up in the top left corner and say "auto rotate on/off", alternating at some random time. I've turned on rotation lock in the side menu, disabled screen rotation in the display screen and many other attempted fixes.

Any help would be great, thank you.

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Relevance 82%

I am experiencing the "Black Screen of Death" with a mouse pointer only after the Welcome screen -- even in safe mode. I have tried the Ctrl+Shift+Esc option I saw here but I get no response. I also restored the system back a few weeks but no help. I think my next step is to edit the register, **BUT** I did not receive any media with my system, purchased in September 08. How do I get to this screen from the F11 prompt at start-up?

Any other suggestions would also be helpful - this mess wasn't in my plans for a heavy computer-use weekend!

Thanks for your help!
 

Answer:Solved: "Repair your computer" with no media - Black Screen of Death

9 more replies
Relevance 82%

Help, please!

I turned on my computer and got a black screen with the message: ?Reboot and Select proper boot device or insert boot media in selected boot device and press a key?

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel devices on the main Tab! It says [None] for First and Second Channel Device 0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For Installed Memory it says ?1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512 MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18 2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed but has parentheses around it. To the right, it says that means the device has been disabled in the corresponding type menu, but I don?t see it anywhere as disabled.

I bought this tower several months ago used and it has no warranty. There was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system recovery. It just goes back to the black screen with the message when I press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive? I am on Social Security and it was a real hardship to buy the last one. It is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably hav... Read more

Answer:black screen with "Reboot and Select proper boot device....."

In the bios setup menu, do you have the hard drives set to IDE mode?

2 more replies
Relevance 82%

Hi all!

I have a Dell Zino HD. It came with Windows 7 64bit, but I would like to use that license on another computer so I want to swap in a copy of Vista that I own that is currently not in use.

I did a clean install of Vista, and it made it all the way through the install process, and when it rebooted it just stopped at a black screen with the mouse cursor arrow. I can move the arrow around, but it does nothing else.

I tried reinstalling, reinstalling on a secondary partition (wondering if there was something goofy with the front of the drive) all to the same effect. Safe mode will not boot either.

I have a copy of XP MCE lying around so I thought I would try that. I put that in, and it just got past loading the inital drivers and hit "Starting Windows" before I could do any input at all and then blue screened with a message that I should run CHKDSK /F.

I got the harddrive out, got it into my Windows 7 Professional-running desktop and ran CHKDSK. It found nothing wrong. I ran all of Dell's harddrive checks. It, too, found nothing wrong.

On a whim I tried Windows 7 again, and it worked just fine.

Any ideas on what on earth is going on?

System specs are:
Dell Zino HD (400)
ATI HD3200 Integrated graphics (running on VGA for this experiment)
3 GB RAM
500 GB HDD
1.6 Ghz single core AMD cpu.

Thanks so much guys!

Answer:Install hangs on black screen with mouse after "Completing Installation"

Welcome,
I would prepare the HD properly, using this tutorial as a guide.
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums

and here is a guide for Seven installation problems.
I think that it applies to your situation, also
http://www.sevenforums.com/installat...solutions.html

18 more replies
Relevance 82%

Here is the HijackThis log from my parents computer. I already uninstalled "Spruce" because i saw elsewhere online that it is viral, but the problem persists. Basically, whenever I boot the machine, I get a message similar to "sorry, your license has expired you need to increase your license to continue work click the button below to fix this problem", with a button below it. The screen is completely black and I cannot do anything on it, then it tries to a fullscreen page in IE called porntube. The below log was obtained while in safemode as I can do nothing when I boot the machine regularly.

Logfile of HijackThis v1.99.1
Scan saved at 18:32, on 2008-01-06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ms101.mysearch.com/sa/srchlft.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First H... Read more

Answer:Computer Boots to Black Screen with "License Expired" message

nevermind, I'm getting more prompt help on a different forum. please disregard.

1 more replies
Relevance 82%

Hello, thank you very much for taking a look at my log file and hopefully helping me figure out what's wrong and how it can be removed Laptop starts normally up to Windows sign-in screen. Once logged on it produces a black screen, a "Please Wait" notification pops up and it seems to hang. You can let it sit for 15-20 minutes and it only opens Teamviewer as a start-up program. In the meantime the screen stays black, no Task Bar, no Desktop. You can bring up the Task Manager and see that it doesn't load the usual services. In Safe-Mode everything appears normal.
 

Answer:During Startup Black Screen, "Please Wait" Pop-up, No Task Bar, No Desktop, Hangs

Re run Hitman and have it delete Potential Unwanted Programs.

Apart from this I am not seeing anything else to do here in the malware forum, I suggest you post in the software forum if you need further assistance with problems you have.

If you are not having any other malware problems, it is time to do our final steps:
We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
"%userprofile%\Desktop\combofix" /uninstall
Notes: The space between the combofix" and the /uninstall, it must be there.
This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
If running Vista, it is time to make sure you have reenabled UAC by double ... Read more

1 more replies
Relevance 82%

Hello everyone!

Tenforums has been a great source of information for me when working in our IT environment, as opposed to Microsoft?s websites that rarely provide any (useful) information.
I have now encountered a problem that is taking up most of my work-hours and it is becoming a real problem as we need to get this in place asap. Any help is most welcome and if there is already a post about this somewhere that I did not find, please excuse me and kindly point to where I can find that thread

We have recently decided to use Windows 10 for our systems that we deliver to clients and no matter how I try to get this to work, all my images end up stuck in either black screen loading or blue background "just a moment" loading.

All suggestions are more than welcome! If you need any further information please ask and I will provide.
Thank you very much!

BR
TBear
This is the vm-setup I?ve used, same setup used for my test-wm when testing the captured image:
Original DVD with Windows 10 Pro x64 sv-SE build 15063
Hyper-V virtual machine with following settings:
4096mb memory
4 virtual cpu cores
no network access during any part of the process
virtual drive 100GB not dynamic - IDE 0 slot 0
dvd drive for macrium boot - IDE 1 slot 0
When capturing, during stopped mode, I add virtual 20GB drive to save the image on
during audit mode i use dvd drive to load an iso with software like teamviewer etc, to install without network.
checkpoints are set to standard
no key storage... Read more

More replies
Relevance 82%

I was trying out this cheap game off Steam (Brothers: A tale of two sons), where in the game you control two characters (the sons) and was pressing I believe R-CTRL, Arrow Left, and possibly either ALT or the menu key can't remember. All of the sudden my screen goes black, and I'm like "Alright then".So I try to press the keys again, nothing. Turn off the PC, turn it back on, and nothing, my keyboard / mouse don't even light up (When I press keys the back lights behind the indicators for the "SCROLL LOCK", "CAPS LOCK", "NUM LOCK" look like they're TRYING to turn on, but don't).Try turning it off then on a few times, still nothing.So I switch out my graphics card, boots up like normal, run a BIOS diagnosis, comes back clean so I think sweet, it's fixed. Well I try the other card (One that wasn't working) and same thing happens.Now I'm thinking MAYBE it's a driver issue (I know, doesn't make sense considering Windows doesn't even boot up, but I'm guessing anything), so I plug in the second card again, and now it doesn't work. I try my onboard, nothing.I've tried another monitor as well and get the same issue, and no, I can't try the cards in another system, this is my only desktop.Any help is appreciated! Thanks in advance!

More replies
Relevance 82%

Dear everybody,

I have a Asus G73JW laptop with 2 x 500gb HDD, both has two partitions;
Win7 ultimate; 64 bit;
Nvidia geforce GTX460M, 1,5gb;
CPU: :Intel Core i7 - 740QM, 1,73 GHz; Ram = 8GB;
EAX advanced HD 5.0; THX trustudio
Security: AVG antivirus with windows firewall on at all times.
This laptop has not been the same since my wife, accidentally opened a zip file which was attached to an e-mail. I reinstalled windows [ must admit I did not format the windows partition, before installing it ]. I restarted after each and every installation of the different drivers. I got the 1st BSOD whilst installing Nvidia drivers. After this I started getting random BSOD on shut down and start up. I uninstalled the Nvidia driver and restarted the laptop and noticed that it installed an older driver for Nvidia. It was okay for a couple of days , but then I got a BSOD boot loop, I then did a MBR repair which seemed to work for a couple of weeks. This past weekend my wife and I was on sites advertising cars that are for sale and used google maps to get to the different dealers. The laptop's power cable disconnected by accident, battery went flat during the night and when I restarted it , it initially showed a BSOD, restarted and since then I get this black screen of death. The Asus logo does not even come up, the keyboard lights come on and you can hear the HDD running and later the DVD drive, but nothing else happens. I cannot get into the BIOS [ F2 is suppose to get you into it, but ... Read more

Answer:BSOD turned into "Black screen of death" -cannot boot into BIOS.

Hi,

Firstly keep your wife off the machine

Try this (It may or may not work):

Shutdown the computer and remove power lead, take out the battery and press the
power button for 40-45 seconds then reattach the battery and plug in the power cord.

Does the laptop boot now?

cheers

Dave

9 more replies
Relevance 82%

I was trying out this cheap game off Steam (Brothers: A tale of two sons), where in the game you control two characters (the sons) and was pressing I believe R-CTRL, Arrow Left, and possibly either ALT or the menu key can't remember. All of the sudden my screen goes black, and I'm like "Alright then".So I try to press the keys again, nothing. Turn off the PC, turn it back on, and nothing, my keyboard / mouse don't even light up (When I press keys the back lights behind the indicators for the "SCROLL LOCK", "CAPS LOCK", "NUM LOCK" look like they're TRYING to turn on, but don't).Try turning it off then on a few times, still nothing.So I switch out my graphics card, boots up like normal, run a BIOS diagnosis, comes back clean so I think sweet, it's fixed. Well I try the other card (One that wasn't working) and same thing happens.Now I'm thinking MAYBE it's a driver issue (I know, doesn't make sense considering Windows doesn't even boot up, but I'm guessing anything), so I plug in the second card again, and now it doesn't work. I try my onboard, nothing.I've tried another monitor as well and get the same issue, and no, I can't try the cards in another system, this is my only desktop.Any help is appreciated! Thanks in advance!

Answer:Graphics card not displaying, black screen, says "no input found"

Operating System is Windows 10

1 more replies
Relevance 82%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8151 Mb
Graphics Card: NVIDIA GeForce GTX 460 SE, 1024 Mb
Hard Drives: C: Total - 941857 MB, Free - 735159 MB; D: Total - 11908 MB, Free - 1451 MB;
Motherboard: MSI, 2A9C, 1.0,
Antivirus: Norton 360, Updated and Enabled

This has happened 3 times - once while I was only watching a video online, ahnd twice when I'd play The Sims 3. The screen goes back, and it just restarts. When the computer would restart, I'd receive the "unexpected shutdown" error, but the computer will run smoothly until I do something that wills trigger it to happen again. I have two of the error logs:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007A944E0
BCP2: FFFFF8800FE0423C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031211-45443-01.dmp
C:\Users\Kate\AppData\Local\Temp\WER-77329-0.sysdata.xml

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800DDDB0B0
BCP2: FFFFF8800FE9723C
BCP3: FFFFFFFFC000009A
BCP... Read more

Answer:"Black Screen" after inhstalling SP1, a new graphics card, and power supply

10 more replies
Relevance 82%

I was trying out this cheap game off Steam (Brothers: A tale of two sons), where in the game you control two characters (the sons) and was pressing I believe R-CTRL, Arrow Left, and possibly either ALT or the menu key can't remember. All of the sudden my screen goes black, and I'm like "Alright then".So I try to press the keys again, nothing. Turn off the PC, turn it back on, and nothing, my keyboard / mouse don't even light up (When I press keys the back lights behind the indicators for the "SCROLL LOCK", "CAPS LOCK", "NUM LOCK" look like they're TRYING to turn on, but don't).Try turning it off then on a few times, still nothing.So I switch out my graphics card, boots up like normal, run a BIOS diagnosis, comes back clean so I think sweet, it's fixed. Well I try the other card (One that wasn't working) and same thing happens.Now I'm thinking MAYBE it's a driver issue (I know, doesn't make sense considering Windows doesn't even boot up, but I'm guessing anything), so I plug in the second card again, and now it doesn't work. I try my onboard, nothing.I've tried another monitor as well and get the same issue, and no, I can't try the cards in another system, this is my only desktop.Any help is appreciated! Thanks in advance!

Answer:Graphics card not displaying, black screen, says "no input found"

Operating System is Windows 10

3 more replies
Relevance 82%

Hello all,

Few weeks ago i had a "display driver stopped responding and has recovered" warning on my screen. I didn't mind and resumed to watch videos. After a while, some red symbols covered all of the screen then the screen went black. But i could still hear the fan working etc. I did try to shut down the laptop with pushing power button for a while but it didnt allow me. it just went into sleep mode the moment i push the button. i thought it might be some kind of heating problem so i have made fan cleaning stuff and also renewed the thermal paste on gpu and cpu as instructed. after that my laptop was doing just fine for a couple of hours till the very same red dot-like symbols appeared again on the screen. i was watching video at that moment, so the video sound started wobbling as if the processor is stuck while working. then black screen appeared again. what do you think the problem would be? is it a hardware problem that i assumed or something else? any help is appreciated. thanks.

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I was having trouble starting my computer like many other people it seems - it would hang just after the "starting windows" screen appeared. I had a completely black/blank screen, no mouse pointer , nothing. The only way to overcome the issue was by powering down and restarting windows which always seemed to get it running, but very frustrating none the less.
I tried several fixes from this forum without success. Thinking about it though, I realised that my problem only began after I had reinstalled windows (which I had done several times because of faulty memory - everytime I got the same startup problem ). I know that advice from this forum frequently referred to ensuring all drivers were up to date so I checked mine via Device Manager. All showed that they were the latest drivers according to Windows Update. However, I decided to manually reinstall the motherboard drivers from the ASUS website (I had already done so for the chipset) , namely the SATA and LAN drivers. To my delight this seems to have returned my computer to its correct working state with no startup issues.
Just thought I would post this info in case it is of use to anyone trying to overcome a similar problem.

Answer:Solved black screen after "loading windows" screen

Hi ColWar,

Thanks for posting your solution! Hopefully this will be of use to someone else. I will flag this thread to be marked 'Solved'.

Cheers,

Walker
Windows Outreach Team

2 more replies
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Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up again...now I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!

Answer:PLEASE HELP! I get a "Please Wait" screen or black screen with cursor in the middle

Quote:





Originally Posted by mdfb42


Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up again...now I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!




Have you tried the Last Known Good Configuration? If that doesn't work you might open the Case and make sure everything is tight, all cables and power leads. There isn't an USB port being used by a Flash drive or anything else that... Read more

7 more replies
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My acer laptop (acer aspire 5745DG 3D) recently got really slow and laggy. What was more strange is that in task manager it showed 0-9% CPU usage. Then there were more stages that lead it to go wrong.
Anyway, i have removed the hard drive (Western digital blue) and saved all my important data to a separate desktop PC (using a separate cable etc).I have reinstalled windows (7 Ultimate 64bit) on that hard drive using the PC then putting it back in the laptop, but the same problem remains. When i boot windows from the hard drive on the desktop PC the same thing happens (it hangs, goes black and restarts). The warranty for the laptop has expired just a few weeks before it started going wrong and acer support is no use.
My brother, who is quite good with computers, says that i may need to buy a new hard drive but before i do, i thought i might ask you guys.

Thanks for any help or suggestions.

Answer:Windows 7 "hangs" at startup, screen goes black and restarts itself

You can't count on Win7 to start when moved to different hardware without SysPrep to move HD to another computer.

I'd instead try booting the Win7 installer for the licensed version on the Acer to Clean Reinstall - Factory OEM Windows 7.

If it fails test the HD using maker's HD Diagnostic extended CD scan followed by Disk Check run from installer System Recovery Options Command Line, on a full disk partition created in installer or using Step 2.2 here: SSD - HDD Optimize for Windows Reinstallation.

Check for newer BIOS update. If none reset BIOS to defaults, set SATA controller to AHCI to try install. Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Test your RAM - Test with Memtest86+ for 5-6 passes. Remove all but 2gb RAM to try install, swap RAM sticks, check for debris in slots.

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I have a no-activation volume license version of XP Pro. My friend used this exact CD (burned from an ISO) to upgrade one of his computers from winME to XP. I have gone through hell with it. Long story short, the installation goes fine, and when its all done, on the first boot, I see the black "Loading Windows XP" screen that usually appears for a very short time. The progress bar moves about halfway across (actually not a bar, its just 3 blue blobs, but it works the same way), the 3 lights on my keyboard (numlock, capslock, scrollock) flash, and it hangs. I can then turn numlock on and off, but not capslock or scrollock. Ctrl-alt-delete doesn't work. I can boot into safe mode. I have tried reinstalling it, even gone to the point of reformatting my drive. Still no go. I KNOW that XP will work on this machine, as I ran a beta of it hitch-free for 15 days (until I had to activate. My machine is more than powerful enough. Any help would be appreciated. Thanks!
 

Answer:XP Boot Hang... at black screen "Loading Windows XP"

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I got the "ATI display driver has stopped responding and has recovered from an error" several times over the last couple of days where my screen would freeze for a couple of second and then start working again and would display that message. I thought little of it as it did always seem to work afterwards.

Last night however it got extremely frequent happening at least once a minute and i decided to try and restart my computer to see if that would help at all. Now when I try to turn the computer on the screen stays black and will not do anything. I can hear that the computer trying to work as the fans are going and the power light is on, it's just the screen that isn't working.

How to troubleshoot

"Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista

I found these guides on how to fix the error message but at the moment both are no good as I can't even use my computer to fix the problem as the screen won't work.

I am pretty sure the reason my computer is doing this is because of outdated drivers as I recently did a fresh install of windows and only installed the drivers that came on the CD I was given with my computer. I should have downloaded the latest drivers online.

I am running Windows 7 on a Dell Studio 1558 laptop. I am unsure of the graphics card at the moment as I can't access the computer but I know that it is an ATI of some sort.

Thanks in advance!

Answer:Screen permanently black after several "ATI display driver..." Errors?

Does your display power up? can you see something on the display like BIOS post?

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- Firstly my laptop was making the USB in and out sounds along with black screen flashes and also screen resolution changes.

- So I decided it was time to reset my laptop completely in the hope of fixing this problem.

- Now, after my laptop finished resetting, another problem has arisen, a red cross appeared on my speaker logo on taskbar and no sound ! So I fixed it following these steps windows 10 sound problem,no speakers or headphones plugged in error - YouTube (for reference)

- Now after this, yes, I have sound, but my sound quality has drastically decreased, almost like 'stock' sound. Unsure what to do now with this !!

- Further to this whilst avast free antivirus was installing (doubt that matters) my original "USB in and out sound" problem had happened again, with black screen flashes and screen resolution changes.

- As I had been in such a pickle I decided to come here as I really need an expert opinion.

My laptop is a HP Envy
Processor: AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50GHz
Ram: 8gb

AN IMPORTANT NOTE: I upgraded to windows 10 as part of the free upgrade a while back. I noticed that the red cross speaker problem has been linked to this? Unsure for me.

Only things Ive got back on my laptop was google chrome (logged in again with all extenstions and bookmarks..etc).
Steam. Football manager 2017. and yes avast.

Any help greatly appreciated and thank you in advance.

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Hi,
First to know exactly what the problem that I walk about visit this link here
Finaly I found the solution for this problem, the problem happen becouse of wifi ( internet ), yes that true.
All you need to do is to trun wifi off and the Internet LAN (Ethernet)
when the download reaches 100% , also disble wifi driver, do that before starting upgrade and then everything gonna be ok .

Finaly I found the solution for this problem, the problem happen becouse of wifi ( internet ), yes that true.

as you see in last picture ( here ) maybe windows trying to installing those update like for microsoft office etc.. during install and when it failed just keep showing you this black screen.

All you need to do, is to trun wifi off and the Internet LAN (Ethernet) when the download reaches 100%. (don't worry you well get free activited even if you turn internet off)also disable wifi driver, do that before starting upgrade and then everything gonna be ok. ()before upgrade try also to restart you pc sereval times to install those others updates.
let me know if this help you.

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Hello everyone,

I just had this problem occur the other day. I was playing the new WoW, when I started getting a really BAD picture: lines going across my screen, red and green dots and what not.

Then the game froze and I had to shut down the computer. I tried logging on a few more times with the same problems.

I tried logging on just to use the internet and the screen kept going black, then back to normal, eventually just freezing.

Now, when I log on, the screen goes black right at the blue login screen, and my moniter reads" IGN no input signal."

I am running Microsoft XP. I saw another thread like this elsewhere with the agreed-upon cause being overheating. All my fans work (including processor and video card) and I even took off the side panel after the computer has been off for a day, still no luck.

The oldest parts on my computer are the harddrive (safe to assume this is not the problem) and my video card.

Any help would be appreciated, and sorry if this is in the wrong board

-7iron10
 

Answer:After computer startup, black screen, followed by "no input signal"

I have the same problm need help bad
 

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Updating from Windows 10 Pro 64-bit fully updated. version 1511 build 10586.494

256 GB SSD with OS & essential apps [Office, Norton, etc.]

2TB SATA HD - all other Programs & Games, plus data [pictures, videos, documents, music]

1TB SATA HD - File History backup

16 GB RAM

i7 Intel Processor 4.00 GHz

Samsung 27" HD Curved monitor

Logitech unified Mouse & backlit keyboard



PC was running smooth as silk, all live tiles functioning as expected, NO browser crashes, freeze-ups, or non-responsive programs, no hardware issues.

Have tried to update to the Anniversary Update in various ways:

-- Manually ran Windows Update

-- Used Windows 10 Upgrade Assistant - disconnected all non-essential peripherals [web cam, all-in-one printer, phone], shut off anti-virus [Norton Security], disconnected my LAN after download was complete

--Tried Media Creation Tool

--Tried Media Creation Tool by using a USB Flash Drive

ALL resulted in same:

--Download & installation seem to go smoothly, no hangs, no errors

--Lock Screen Appears

--I Log In to Microsoft Account [NOTE: PIN does not work, even though that was the method I had been using; I am forced to use Password, even though the PIN option is still showing]

-- Windows goes through its multi-colored pages of "Hi," "Let's Start, etc."

--After that, the Window goes to black ... and stays there .. forever. Mouse cursor is visible & moveable but does n... Read more

Answer:Black Screen after "Updating" to Windows 10 Anniversary Edition

Suggest you may have an incompatible program installed. You could try upgrading after a clean boot, and make sure no AV or 3rd party firewall is running.

You might prefer to try using an iso to save downloading each time.. (see Tutorial section). The iso could also be useful if at any time after upgrading you needed to do an in-place upgrade repair install.

For example, I forgot to uninstall or disable Aeroglass- result, I couldn't log in in normal mode after upgrading, but could in safe mode, where I uninstalled it.

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So a couple of days ago, my PC started hanging up on a "Please Wait" loading screen in between the "Starting Windows" screen (where the Windows logo forms from coloured orbs) and the user account selection screen. Sometimes I'd leave it half an hour and it still wouldn't load.

To start with, I simply gave my PC a hard reboot, and the problem would go away. When this stopped working, I system restored, and then the problem disappeared. This morning however, I performed a system restore from safe mode, and now when I boot my PC, in whatever mode, I get the "Starting Windows" screen, then the PC hangs up on a black screen with only the mouse pointer active.

I honestly have no idea where to start with this problem, as I can't even re-install windows!

Any help would be greatly appreciated!

Cheers, Notso.

Answer:Hang up on "Please Wait", system restored, now black screen...

I worked out how to use the PC's startup repair, it failed ("Startup Repair cannot repair this computer automatically").

Now I start the PC I get the option of startup repair, or booting normally (which leads to BSOD each time).

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Hi everyone,

I am having an issue with my Toshiba notebook. My model is Satellite A210 - MS508C. I am out of warranty.

Originally, I was having problems turning on my computer. I would push the power button to turn on the computer. Usually, there is a Toshiba loading screen with a bar at the bottom showing the loading process. Right after, there is a Windows loading screen with another bar at the bottom showing the loading process. I was having problems at the Toshiba loading screen. It would load about 75% and then freeze. My computer would not turn on and I would have to manually press the power button to turn the computer off. Then, press the power button again after waiting a few minutes to try to turn the computer on again.

After having this problem for a week, I figured it was maybe because my computer is not as updated as it should be. So I went to the official Toshiba website to their updates page. I started to download the BIOS update.

In the middle of the installation, my computer shut down (turned off) by itself. There was no indication that the installation was complete. I also remembered reading that the BIOS update should restart automatically. My computer turned off itself all of a sudden and did not turn back on. After waiting a couple of minutes, I tried turning it on manually by pushing the power button. There was sound and the blue power button light below the touchpad was on. However, the screen was black and blank.

I've read a co... Read more

Answer:Toshiba Satellite - black screen after "bios" update

Known issue, but Toshiba takes forever to make it right... Yes we have seen the problem... but don't expect Toshiba to get it back to you quickily... as they have to replace the system board, and they are usually out.
There is nothing you can do but send it in... because otherwise your system board is ruined.
Good luck
 

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Windows XP/SP3 (fully updated)

was working on windows phone problem
got the "Disk Antivirus Professional" virus
I immediately disconnected my ethernet cable
and went to TASK MANAGER and started deleting all suspicious services
I errantly deleted a svhost file and it went into shutdown mode
upon reboot I got a black screen with only the mouse cursor, which moves fine.
I tried to reinstall windows XP from OEM disk, went through entire procedure
Still boots to black screen w/cursor
tried safe mode = black screen w/ cursor & safe mode in corners
finally got to safe mode with command prompt (but still no screen)
From cmd; regedit - I cannot find any of the files that are associated with "Disk Antivirus Professional" - ie "random.exe", etc.

I've searched all I can about this and cannot find a fix.
Someone please point me in the right direction.

I still have cmd up on the computer, I'm afraid to close it again.

HELP?!
 

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