Computer Support Forum

Photo Thumbnails Crashing Explorer

Question: Photo Thumbnails Crashing Explorer

I have a strange issue that is hindering my work since I am a web developer that works from home and this is occurring on my production machine. The issue just started tonight after I downloaded some pictures from an email a client sent to me. Every time a picture is placed on the desktop explorer crashes in 5-10 second intervals. It doesn't matter what image it is. The same thing occurs inside of safe mode. I had to open up task manager launch command prompt and delete the picture I placed on my desktop in the command line in order to make the computer usable again. It now also crashes when I try to back up my files , of course I probably could do this via command line, but I was hoping for a easy fix.

Here is the log from the event viewer. It seems to be the same for every crash
BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{margin:0px;display:inline} - <Event xmlns="">
- <System>
<Provider Name="Application Error" />

<EventID Qualifiers="49152">1005</EventID>




<TimeCreated SystemTime="2010-01-16T03:23:26.000000000Z" />




<Security />

- <EventData>

<Data>Windows Explorer</Data>




Any suggestions ? My assumption is that it has something to do with the thumbnails of pictures. My first instinct was malware, although malware bytes returned no results and avast has been running the entire time with both applications updated regularly.

I'm open to any suggestions and will be logging back on in the morning to trying fix this thing. Thanks in advance for your help .

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Preferred Solution: Photo Thumbnails Crashing Explorer

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Ok I know many people have this problem and disabling thumbnails does fix it. However I don't want to disable thumbnails. At least not for images.

I have searched for this problem for a long time and noone has a solution. The problem may be either adobe programs making thumbnails (unlikely for me) or more likely, video codec problems.

So how do I stop Windows crashing whenever I open a folder with certain video files in it?

If this cannot be fixed, is there anyway I can enable thumbnail previews for images but not videos?

Answer:Video thumbnails crashing explorer (Vista)

Any ideas peoples?

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Recently every so often when i open pictures in WPG(Windows Photo Gallery) it seems to crash. I can open like 2-4 pics before it crashes...i'm usually closing the window after each pic(not sure if that would make a difference), it used to work so perfect. It just crashes WPG, i end it's process and explorer.exe goes dead..comes back fine...after a few pics...dead again >_>. I was wondering if there was a fix for this =D?

Answer:Windows Photo Gallery Crashing Explorer

try to reinstall it
use this to install

I had a corrupt Windows media Player 11 database all I did was delete the database

Clear out your Thumbnail Cache using Disk Cleanup (All Programs >
Accessories > System Tools > > Disk Cleanup)

that's all I could find for now

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Question: photo thumbnails

Hello guys, I have a problem with my computer or rather with the Operating system. I have found today that I cannot open the thumbnails of photographs. I double click on a thumbnail and the hourglass comes up as thought it is going to open but, that is all that happens and the hourglass symbol just closes. I have checked the file associations? and they are all jpeg so therefore I cannot understand why they will not open. Could you please help? Best regards jonni65. 

Answer:photo thumbnails

What happens if you right click and choose open with?

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Hi there chaps.

I have this problem with File Explorer. I have checked the box "Always show icons, never thumbnails"

But not all of the thumbnails are showing. I get a mixture of the "mountain" icon as well as some thumbnails.

I have tried to delete the thumbnail cache and nothing seems to work. Does anyone have any suggestions as to what I could do? Any help would be appreciated.



Answer:Not all photo thumbnails showing.

Having always show Icons not Thumbnails is your problem. Default is that box is left unchecked.

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Hi all
All my photo thumbnails have suddenly disappeared and been replaced by icons - I have ensured that the folder options 'Always show icons never thumbnails' is unchecked and also looked in the Control Panel display settings which appear ok
Occasionally when changing the icon size the thumbnails appear frustratingly briefly but then change to an icon!
Any ideas?
Win 7 64 bit 8Gb RAM

Answer:Photo Thumbnails have disappeared (Win 7)

Google has turned up two suggestions Thumbnail cache clear and reset or Thumbnail previews enable/disable Let us know if either of them work for you.

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I have Windows XP Pro. About a week ago I received 2 Microsoft automatic updates. It was about Net frame SP1 and I also installed Internet Explorer 8. Yesterday I went to my Photos folder and all the Jpeg image files with the picture preview thumbnails used to identify the photos have all been replaced with the jpeg file type magnifying glass icon. Others have the Bitmap image type icon. I can no longer identify my photos with the thumbnails. Furthermore, when I open any of the current magnifying glass thumbnail, the photo appears in Internet Explorer. I don't like that. Before this, it used to open in Windows (I think). I opened another magnifying glass thumbnail and it looked like a bar code all scribbly. How do I get my Jpeg and Bitmap images back to the preview thumbnails like it used to be before I installed the updates? Or maybe it was something else that changed the settings? I tried to do a System Restore only to be disappointed by System Restore having been turned off with no restore date to choose.

Answer:No Preview thumbnails in photo folder

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Hi. All thumbnails for pics on windows folders have recently disappeared. I have double checked all folder and performance settings and tried repairing Windows photo gallery, deleting thumbnails cache, restoring pc to previous state, changing file associations etc etc. No joy.

When I open the pictures folder, thumbnails appear briefly and then quickly revert to icons. "Always show icons, never thumbnails" is definitely unchecked.

I have successfully installed another picture browser which works fine when I work through it directly, unfortunately I still need thumbnails on the standard windows folders for selecting & uploading pics online, which is an important part of my business.

Anyone any suggestions? I have already tried all the suggestions for similar problems I have found on the forums but nothing so far has made any difference.

Answer:Windows Photo Gallery No Thumbnails

Maybe, you should check to see if they are properly turned on
Thumbnails in Windows Explorer

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I was wandering around in the option menus of my Windows 8.1 where I had no business being, and I accidentally chose an option which disabled the thumbnails of my jpeg files from showing.   How do I get the Windows to show a thumbnail of the photo
inside my jpeg's, PLEASE ???

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I have encountered this problem just a few days ago and cannot find a single solution anywhere online...

On BOTH my PC hard drive (windows vista) and my external hard drive in which i use to store extra photos...the photo thumbnails will load and then within a few seconds, will disappear and the icons will be the default photo icon (blue landscape, or whatever it is)...

Why on earth does this happen? I cleared up some extra room on my PC hard drive, which solved the problem for about 12 hours, then it started happening again...i also plugged in my external today to store some more pics, and noticed that it is happening on there too!!


Answer:Photo thumbnails load, then quickly disappear...HELP!

Insufficient memory
Memory problems
Graphics card or driver

I think these are the most common reasons.

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Win 7 Compatibility system indicates that PSP Photo X3 is needed for use on a 64 bit version of Win 7. My copy of X2 works perfectly well except that, when using Print Layout to set up a page for printing, the thumbnails of photos I import show only as black-filled rectangles. Since this appears to be the only problem, I am loath to spend money on a replacement programme. Does anyone know a way around it, please?

Answer:PaintshopPro Photo X2 - no thumbnails in Print Layout

I have Ult 64 bit and PSP X2. Print layout iworks fine. The image is a .jpg and was open before I went to print layout. I tried opening the same .jpg with print layout open and again it worked fine. This is probably useless info but it will open the files either way.

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Hi, When I want to make the size of the pictures bigger, but I can not, it stays the same size

this does not work:view> Extra large Iconcrtl + mouse wheel I have Asus laptop with 4k Touch Screen

Answer:windows 10 photo thumbnails are always small with 4k screen

Hold down the ?Windows key? and press ?R?.Type ?regedit? and click ?OK?.Navigate to the following location in the registry.
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerLook for an entry on the right side for ?ThumbnailSize?. If you can?t find it, then right-click on ?Explorer? and select ?New? > ?DWORD Value? and type ?ThumbnailSize? for the name and press ?Enter?.Double click ?ThumbnailSize? and set the value to a number between ?32? and ?256?. The higher the number, the larger the image thumbnails.Close the registry editor and you?re ready to view your photo thumbnails in the size you wish.

İyi g?nler!

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Hello! All my mp4 and wmv video icons on my desktop and folders suddenly changed from convenient photo thumbnails to generic mp4 and wmv icons. The photos enable me to identify the vids, especially if there are no captions for them.

How do I get the photo icons back? I considered system restore, but my restore points don't go back far enough.

Using Windows 7. Thanks for your assistance!


Answer:changing desktop and folder icons to display photo thumbnails

Welcome to the Seven Forums

First check to see if you have Thumbnails enabled Thumbnail Previews - Enable or Disable


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I have rebuilt my windows live photo gallery multiple times. Following these instructions:

Windows Live Photo Gallery freezes or does not start

Why do my thumbnails go away!!! I didn't use CCleaner or anything that would delete temporary files, to my knowledge. Very frustrating... This has been an ongoing problem for years.

I am on Windows 7, but also happened to me on Vista.

Thanks for you help!

Answer:Why doesn't Windows Live Photo Gallery Save my Thumbnails! It Drives me crazy!!!?

Anyone have any ideas?

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I noticed yesterday that after using File Explorer for a short while, it stops showing any thumbnails, and only shows a plain white icon, not even the default icon for a file type. I tried all the usual methods for showing thumbnails, but to no avail.

Then, after a short while, it just stops working altogether. If I try to change folder, I get the message "Working on it..." and a green (lack of) progress bar in the address bar, but nothing happens. It just sits there and refuses to show me the contents of any folder, even "This PC".

The only way I have found to solve this is to restart the machine. As you can imagine, this isn't very practical!

Anyone any ideas? It's making it really hard to do any work. Thanks.

Answer:Thumbnails disappear in File Explorer, then Explorer freezes

1. Do you have any system restore points or disk images you can use to restore your PC to how it was on a date prior to this problem developing?
(We strongly and repeatedly recommend people use disk imaging.. it means you can often recover your PC to a working state without assistance, quickly and efficiently without stress).

2. As an interim measure, try using a different file manager.
Best Free File Manager | Gizmo's Freeware
The best freeware file manager: a comparative analysis -

3. If (1) is not available to you:
Does this also happen
a. in Safe Mode
b. if you create a new user (for test purposes)
c. If you do a clean boot?

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I recently downloaded some digital photos to my computer. I could never figure out how to enhance the quality in Ulead Photo Explorer 8.0 SE Basic, so I opened the photos in Adobe Photo Deluxe 4.0 and enhanced the photos and saved them there. But there is nowhere in Adobe Photo Deluxe which will let me burn these photos to a CD. The photos were saved as a PDD file instead of a JPG file. I need to know if I can correct the way these 92 photos were saved and send them back to Ulead Photo Explorer so I can burn a CD from there!!! This is a mess. Please help me!

Answer:Adobe Photo Deluxe transfer to Ulead Photo Explorer 8.0 SE Basic

Hi and welcome.
Firstly why do you need to burn photos to a cd from a photo programme? You can use any burning software (your drive would have come with one or there's free ones available) to burn them as data.
Burning them as data though means they will stay as .PDD format. This is ok if you only want to view them on computers with photodeluxe, photoshop or photoshop elements installed.
I love Photodeluxe and use it all the time. It's only drawback is you can't save as .jpeg quickly on the file, save as, menu. To save your pics as .jpegs from photodeluxe :-
Click file, export, file format, in the drop down menu 'save as file type' in the next box, choose .jpeg.
That will be a pain to do 92 times. The other 2 adobe programmes I mention would be able to batch convert them all in one go. Irfanview is a free programme that can batch convert but it doesn't seem to do .pdd files.
Don't know if anyone else can recommend a free batch converter that will convert .pdd files to jpeg? If so chip in.
Otherwise one at a time from photodeluxe, or burn them as .pdd files are your options.

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For sometime now, I have been unable to get thumbnails to work for most video formats. .avi is the only one that shows thumbs. .mov, .mpg, .mpeg, .mpeg4, etc, show only icons. .mov shows QT icon, and the rest show WMP icon. I USED to have thumbs, but not for while.
Yes, Thumbnails is selected under view. And I have already checked the ShellEx registry key under HKEY_CLASSES_ROOT\mpegfile and it is setup correctly. I also ran a script to reset thumbnail views
Restore Thumbnail Views in XP (Line 17) to expand...

So far, NOTHING has worked. Any other ideas?

Answer:Thumbnails in Explorer?

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I use WIN XP Pro and all my folders in Win Explorer opens up in the details view and that's OK. What I would like is to have just My Pictures folders and sub folders open in a thumbnail view.
My question is is there a way to select just the folders and sub folders in My Pictures to open in thumbnails without doing each sub folder one at a time?

Answer:Thumbnails in Win Explorer

Not sure how to lock the view into place, but I know you can set all your folders the same, and apply a folder template on the My Pictures folder so that it and all its subfolders will use thumbnails. Here's how:

Set All Folders To The Same View Options:
1. Go to any folder on your system, and configure it to your liking.
2. Select 'Folder Options' from the 'Tools' menu
3. On the 'Folder Options' dialog, select the 'View' tab.
4. Under 'Folder Views' press the 'Apply To All Folders' button
5. Apply your settings.

Now every folder view options should be identical to this current folders settings.

Set A Folder Template:
1. Right-click the 'My Pictures' folder
2. Select 'Properties'
3. On the folder properties dialog, select the 'Customize' tab
4. Under 'What Kind Of Folder Do You Want?' select 'Photo Album' or 'Pictures'
5. Apply your settings

Now you should have thumbnails view on all these folders.

I do believe there is a way to lock the settings with a registry hack, but I'm unfamiliar with it.

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Hi all
is there any registry setting to fix the display of picture files (bmp, jpg...) in windows explorer (thumbnail view). I just installed vista and ACDSee (a few days ago) and just today noticed that picture files in thumbnail view have the ACDSee icon

can anyone send me the default (vista) settings for .JPEG and jpegfile from HKEY_CLASSES_ROOT


Answer:explorer thumbnails

Originally Posted by RemusRigo

Hi all
is there any registry setting to fix the display of picture files (bmp, jpg...) in windows explorer (thumbnail view). I just installed vista and ACDSee (a few days ago) and just today noticed that picture files in thumbnail view have the ACDSee icon

can anyone send me the default (vista) settings for .JPEG and jpegfile from HKEY_CLASSES_ROOT


This is why when you install Acdsee, you do a custom install and DON'T associate Jpeg files with it.

But anyway, open Regedit, and navigate to "HKCR\.jpe\PersistentHandler"

Is the default value "{098f2470-bae0-11cd-b579-08002b30bfeb}"? Check the same for .JPG and .JPEG

Make a backup of whatever values are there, and change them too the value I gave above. Reboot, and see if your thumbnail views are back. If not, then restore the default values for PersistenHandler to whatever value they where, and then uninstall ACDsee to see if that will restore them.

If uninstalling ACDSee worked, then install it again but DON'T associate JPG files with it. I have ACDSe Pro 2 installed, and thumbnails show just fine here.

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After upgrading to Windows 10 Pro, all my image thumbnails in Explorer show perfectly fine with the exception of PNG type.
It's strange, if I open a PNG with the Phgoto app then refresh the explorer window, the thumbnail will appear for the image I open, but none other. So If I open them one at a time and refresh Explorer, the thumbs will show.
I have tried all the common 'fixes' I've seen here and from results of google searches - but none have solved my particular unusual problem.
There's one other problem which I feel might be related.
Windows App icons don't show on the task bar or the Default programs dialog. The DO show in the start menu.
What happens, is they show as a blank square on the taskbar and as a white document in default program dialog.
Anyone come across this weirdness?
Yes I have the latest Radeon Drivers.

Answer:PNG thumbnails not showing in Explorer

Try these:
Open File Explorer Options > View tab > Uncheck Always show icons and never thumbnails > Apply. Rebuild Thumbnail & Icon Cache. Fix PNG file association.

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I use Windows 10, but ever since upgrade from XP to windows 7, PSD thumbnails are not showing in windows explorer, as jpg and gif does.
Tried this solution but nothing changed:
How to enable Thumbnail view for Photoshop PSD files in Windows 7
any solution?

Answer:.PSD thumbnails not showing in explorer?

Thumbnails for formats that Windows does not natively support are supplied by a handler, either this handler is not installed on your system or its associations have been damaged. I believe the handler also needs to be 64-bit if your system is 64-bit, as with other explorer shell extensions.

If you're using Photoshop, check you have the 64-bit version installed if you are running a 64-bit version of Windows. If you have upgraded Windows, the associations may have been damaged and so you may need to re-install Photoshop. Another solution is to install an alternative thumbnail hander, Media Preview may possibly support PSD files now I remember it being mentioned as an upcoming feature a while ago.

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My original problem was this: whenever I double-clicked on a thumbnail in Windows Explorer, the picture would open up in Paint Shop Pro but when I wanted another picture to come up in the PSP application that was already open, it would open up another PSP instead.

I thought I found a solution to this after looking online (can't remember exactly what it was now but I entered something in start, run) only now I have another problem because I can't view any thumbnails in Windows Explorer.

Can anyone help me get my thumbnails back and also solve my problem with PSP opening up lots of times for every photo I want to view? Thanks! :wave:

Answer:Thumbnails in Windows Explorer

Okay, I've found a solution to the thumbnails not showing up - did start, run and then regsvr32 thumbvw

I'm still having several PSP's opening up when I want to view several pictures though... any ideas anyone? Please?

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I recently upgraded to Windows 8 on my Boot Camp partition (i'm aware that Apple hasn't officially released drivers for 8 yet, i'm still running the Windows 7 Boot Camp drivers and so far it seems stable).

I've ran into a little problem in the Explorer. As i'm using an SSD, i have my Windows partition fairly small (~50GB) so i keep all of my photos on my Mac partition and don't duplicate them over.
When trying to browse through these photos on the Windows side, i can see the file name and the icon, and they open perfectly in Windows Picture Viewer, but within Explorer they all show the same default Windows "Mountain by the lake" icon.

I've been into Folder Preferences and told it only to display thumbnails and not the icon but still no luck...
Does anyone have any other ideas?

Thanks for your help

Answer:View Thumbnails in Explorer

I am going to say that because the pics actually reside on OSX, windows is unable to create a thumnail cache. It does this to speed up the viewing time, however your windows really doesn't "own" the pics folder on OSX and may not be able to build this cache properly and therefore you would not have any thumnails. here is an excert from the mighty Wikipedia about it:

"Beginning with Windows Vista, thumbnail previews are stored in a centralized location on the system. This provides the system with access to images independent of their location, and addresses issues with the locality of Thumbs.db files. The cache is stored at %userprofile%\AppData\Local\Microsoft\Windows\Explorer as a number of files with the label thumbcache_xxx.db (numbered by size); as well as an index used to find thumbnails in each sized database.
However, when browsing network shares with write permission, Windows Vista and Windows 7 store a Thumbs.db file in the remote directory instead of using the (local) central thumbnail cache. This can cause issues when deleting remote shares, as the directory will become locked for a period of time when selected as Windows Explorer automatically creates a remote Thumbs.db file.
Creating Thumbs.db files on remote shares can be disabled with a Group Policy setting"

Hope that makes some sense, it would seem that is the problem to me any way.


Edit: you could just grab a couple of pics and move them over to the windows side and see if it giv... Read more

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I am using win7 x64 along with foxit reader v3.0
how to get pdf thumbnails in windows explorer?

Answer:pdf thumbnails in windows explorer??

Yeah... I upgraded to Win7 64-bit RC form Vista and this is one annoying change.. I miss the thumbnail PDF previews too. Someone help!

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on my xp windows explorer I have the option to see thumbnails - in Vista home these don't show - is there something that has to be switched on/installed?

Answer:how to see thumbnails in Windows Explorer

one thing to check,if you go to folder options-view-make sure always show icons never thumbnails is not ticked

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I recently intalled NITRO pdf to my pc & I could no longer preview PDF thumbnails in my computer account. So I unintalled it but thr pdf files still says its "NITROpdf created". I also tried installing new Acrobat Reader but still the same. It previews when pc is open in another account. I don't know what the problem is & how to fix it because I even used the registry fixing tool for thumbnails preview but didn't work. HELP!

Answer:cannot preview PDF thumbnails in win explorer

Maria_thea, I'm not familiar with NITRO so this's just a SWAG. My guess is that when installed, it changed a setting (View, Associations, etc.)? Either reinstall it and see if it has an uninstaller you can run that knows where all the bodies are buried and can put things back (sorta doubt it) or look at the settings and change them back manually (most likely IMHO). Lots of apps are narcissistic and like to use only themselves.HTHEd in Texas

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For all my photos, unless I view them in "Windows Photo Gallery which is inconvenient -- I want to view them in Windows Explorer, I do not see real true thumbnails, I just see this default scene of water, green hills and sky. I have followed the instructions here Thumbnails in Windows Explorer here Default Programs - Program Default Associations (tho I wasn't thrilled about making Windows Photo Gallery my default program for JPG, I followed these instructions anyhow). I NEVER had a problem like this in XP. I'm beginning to understand why Vista has such a bad reputation. Using (or attempting to use) Vista Home Premium 64-bit, BTW, (much less important question) why doesn't my Photoshop Elements even show up as an option when I set default programs? Any help is appreciated. This problem was annoying before but to still have it after going thru all these forum instructions is really annoying.

Answer:Thumbnails in Windows Explorer

Hello Angelag, and welcome to Vista Forums.

You can use Open With on the file type and browse to the Photoshop Elements exe file to have it open the file type with that program by default instead.

Have you checked the View settings in Windows Explorer to see if it is set to either Medium Icons, Large Icons, or Extra Large Icons to see a thumbnail preview of the file image as the icon?

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I have three computers running Windows 98. On two of them Windows Explorer shows a thumbnail of a JPG file when I select the file. On the third computer all I get is the details of the file.All have "View as Web Page" checked and all three seem to be identical (except for the thumbnails)How can I turn in this facility?

Answer:Thumbnails in Windows Explorer

It's been a while since I've used 98, but I think the answer is to select the View menu on the toolbar (in Windows Explorer) and select thumbnails.Are all the machines running the same version of Windows 98? This may be a feature of 98 SE only (not sure though).Marvin

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Hey guys,

Did a quick search and only found posts about windows re-doing thumbnails, not when they are gone altogether!

Any ideas? As far as I can remember this happened totally randomly!


UPDATE: I've just realised that this is ALL files, not just images and it doesnt matter if they are on the desktop / pendrive / google drive etc..

Answer:No Image Thumbnails in Explorer!

Hello darksupernova,

Double check using the tutorial below to make sure that you have thumbnail previews enabled.

Thumbnail Previews - Enable or Disable - Windows 7 Support Forums

Hope this helps,

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recently I have noticed that explorer does not show thumbnails for either my mpg or mpeg files. it works fine for avi however. I checked the shellex registry keys for both file types and they are the same as on my laptop which does not have the problem.

any ideas?

Answer:no thumbnails for mpg/mpeg in explorer

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in explorer i set thumbnails very big/large

is there a tweak to make them bigger?


Answer:can i enlarge the explorer thumbnails?

Hello Drugo,

Sorry, but the icons view will only go up to Extra Large Icons. However, you could turn on the Preview Pane, and adjust it's border and the window's border to change the size of supported images in the preview pane like below.

Hope this helps some,

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I have read similar problems on this forum, but, unfortunately, did not solve mine.

After installing a software (I'm not sure which, it could be VLC or ffdshow codecs or videopad), video thumbnails in Windows Explorer would not show a frame from the video, just the icons. I then downloaded a .reg file which restored the video thumbnails, but now it only shows the first frame of the video, which is usually blank. So now all my videos show a blank black picture, which was not so earlier. Before the problem started, it would pick up a random frame from the video...

Could anyone help out, please?

Answer:Video Thumbnails in Explorer

clear icon caches

Icon Cache - Rebuild

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Hi, when browsing a directory of images I'm not able to see thumbnails. I cannot remember installing any program around the time this occurred to screw up my associations.

Can you help me fix this? (Specs are in my profile)

Answer:[SOLVED] Explorer no thumbnails

Go to Start > Search > type Disk Cleanup > click on the the disk cleanup app, check Thumbnails then click OK.

This will clean, and rebuild your thumbnail cache.

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My explorer large icons doesn't work, but instead just produce blank invisible square as shown on the picture below.

Here's what I tried and didn't help:Assigning the correct PATH variables
Delete the icons cache/reboot
No system restore point

Also the desktop background can't be set.

Thank you in advance!

Answer:Broken Explorer Thumbnails

Hello djvisage,

In addition, reset and clear the thumbnail cache to see if that may help.

Thumbnail Cache - Clear and Reset

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SageThumbs is a program that allows thumbnail views of rare or unsupported file types like PSD. Up until now it's only been available for XP but now is windows 7 ready - 32 & 64 bit.

It's freeware and you can download it at softpedia - download SageThumbs.

Just thought I'd pass it along.


Answer:View PSD thumbnails in Explorer...FINALLY

Sorry Tagen, after coming across your suggestion here, I tried SageThumbs, and must say it is worse than not having SageThumbs. After installing even the normal blue PDS icon became plain white sheet. I uninstalled it and re-installed it, but no change. I'm now trying out Irfanview. My system is an old Dell with Windows 7 Professional. (32bit).

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Good morning all..

How do i look at the actual images when i choose thumbnails in windows.

I used to be able to see the pictures when i chose the thumbnail options, but all i see now is the type of icon they are. for ex. the gif or jpeg icon.

I don't know if i did something or not.


Answer:Viewing thumbnails in windows explorer

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Can someone provide me with a step by step in modifying the registry to show flv thumbnails just as I am able to see mpeg and avi and wmv files.

I have some instructions but I didn't quite understand it all on how/what to modify. I will include such info as I have ...need some experienced help for a newbie ! Thank you.

But here is how you can make your videos in extensions like flv and 3gp to show thumbnail preview in the Windows Explorer just like the avi and wmv files.

1. The following trick needs registry tweaking so you can either backup your registry or delete the key that you are just going to create.

2. Open a notepad and copy and paste the following code as it is.



3. Remember you need to copy the entire code and then save the file with any name but with .reg extension say abc.reg (If this don?t work then paste Windows
Registry Editor Version 5.00 before REGEDIT4 and try again)

4. Double click this newly created file and click on yes afterwards.

5. Congratulations, flv video files will show a thumbnail preview in the explorer.


Similarly, you can make the other video files like .3gp, .mp4, .mov or .vob to show thumbnail preview in the explorer. For that you just need to replace .flv with the extension you are making



[HKEY_CLASSES_ROOT\.mp4\ShellEx\{BB2E617C-0920-... Read more

Answer:Viewing flv thumbnails in explorer WinXp

I remember my first time doing something like this. I asked the same question you have since I was afraid I'd brake my computer.

Click start, click run, type notepad and click ok.

Copy and paste the following text into the new window, just like you would with Word or any other text editing program:



Make sure there are no extra spaces before REGEDIT4 or after 590}"

Save the file to your Desktop as (something).reg and double click the new file that's been created. Windows should ask you if you'd like to import it into your registry. Click yes and reboot to finish.

Sometimes, the file will open in Notepad instead of being imported. This rarely happens but it's not hard to fix. Just post here again if it does and I'll walk you through fixing it.

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Just upgraded to a PC with Windows 7. When I run Windows explorer, I can no longer see my images and movies as thumbnails, when in icon view. They stay as icons. This happens whatever program I associate with the images/movies. I never had a problem in XP or Vista. I have looked through Windows help, but can't find any info on this. Can anyone advise how to get thumbnails displayed, so I can browse my images properly?

Answer:Win explorer does not display images as thumbnails

You have selected "medium icons" in the "view menu?

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When I open Windows Explorer I and go to my Picture File, the Thumbnails don't always show correctly. I can open Windows Explore and see no Thumbnails displayed but if I open another copy, it's better but not all come up. I have multiple folders, some display no thumbnails (a blank white sheet), others show a few and others show more. I also get a green bar at the top that never finishes. Sometimes, I open Explorer, and if I try to expand the Folder Tree on the left panel it won't expand, The Files are on an External Flash Drive. I've tried many troubleshooting searches for the problem so yes, I have the Folder Option, "View" set to "Display thumbnails." This is a recent problem. One last thing, the computer seems as it's freezing and not updating the thumbnails, but currently the CPU usage is only 4% under Task Manager.

Answer:Windows Explorer not showing Thumbnails

Did you make any changes to your Windows Operating System recently? Sounds like the aftermath of a "tune up" that went wrong.
That being said, the data that has no thumbnails.... can you open them and view the data, I'm curious to know if it's corrupted.

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I'm getting more and more used to Windows 7. Generally I like to see everything as files and folders; I don't care to see photos as thumbnails. I like to see file name (with extension), size, date, etc. How do I do this in windows 7.


Answer:windows explorer: want file name not thumbnails

use details view?

File and Folder Arrangement - Change in Windows Explorer Window

Folder View - Set a Default for All Folders

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Not matter how many times I let Explorer build the thumbnails, after any reboot or shutdown/power-on the thumbnails get erased and I have to rebuild them again. It happens with all images and videos the same. Any idea why is this happening?

IMO, Windows 8 is definitely cool, but it has some rough edges that should've been ironed out before prime time.

Answer:Windows Explorer Thumbnails not getting saved

I too experience these behaviour. everytime I open Explorer (File Explorer on Windows 8) it always loads the thumbnails it doesn't save...

any ideas guys?

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I find convenient to have the first page of a text or html file in a thumbnail preview, just as with images.
How I can get this under win10?

Some config parameters or addon???


Answer:Win Explorer: how to have html or txt thumbnails preview, as with img?

Hello philart,

Setting to show preview handlers should allow you to see them in the preview pane.

Hide or Show Preview Handlers in Preview Pane in Windows 10 Windows 10 General Tips Tutorials

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Suddenly a few days ago, explorer stopped loading all thumbnails in any image folder with more than a dozen or so pictures. It's not even slowly trying to cache them, it just stops.
It will generally load the first dozen, and if I scroll to the bottom of the folder, the last dozen or so are loaded with everything in between just image icons.

If I refresh, maybe 1 or 2 extra thumbs load. But strangely, if I delete 1 picture, often many thumbs will load.

I searched google and this site, but none of the thumbnail issues seemed to be close to mine.

EDIT: Looks like after rebooting into safe mode and cleaning the thumb cache seems to have fixed the issue. Thank's broe23 for the help

Answer:Explorer not loading all image thumbnails

Are you doing it from the Metro/Start screen or on the desktop and opening up Windows Explorer? Have you tried cleaning up under Administrative tools, then choosing to also purge the Thumbnail cache?

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I'd like them to load faster, what can I do? I've tried this but it didn't help.

Answer:Thumbnails load slowly in Explorer

Hey, anyone???

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I got a bunch of photos (JPGs)in a folder from my daughter.
If I use Windows XP Explorer to view them (using Thumbnail or Filmstrip
view) many of them are rotated 90 degrees CW. This is not unusual -
she's probably taken Portrait shots.
However, the strange thing is that when I open them in a Graphics
package (such as Photoshop or Paint Shop Pro or Picassa) they are
magically rotated to the correct orientation!!!
What on earth...?

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I have windows 2000. When in Windows Explorer I used to be able to view my photos by changing the setting to Thumbnails. Now, I can only view older photos that are in my folders. I had to download Kodak EasyShare to be able to retrieve photos from my digital camera. Is it the EasyShare that is causing me problems?


It used to be fine, then you loaded some software and now it doesn't work? You may have answered your own question.  

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When I click on thumbnail view in windows explorer I don't see the pictures just the name of the file and a placeholder?

Answer:Viewing thumbnails in windows explorer

What OS?

See if the link to restore thumbnails on the right side of this page helps...


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Anyone know the relationship between an image file and its thumbnail ? I'd assumed that the file was read and the thumbnail dynamically created when I select to view with Thumbnail or Slideshow option. The point being that I have a file which only about 5% of the image shows in the thumbnail but the image file is intact and can be fully 'previewed' or viewed. Any ideas ? N.B. it is almost 47mb in size but I have others larger than that which don't exhibit this 'problem'. More of a nusiance than anything but curious to understand. Have refreshed the image file from another source (CD) but still the same. Thumbnail of CD is ok.

Answer:Images and Thumbnails in Windows Explorer

XP?Right click on the thumbnail in question, and from the menu try the 'refresh thumbnail' option, and see if this helps.If that does not help, open the containing folder, locate the file called 'thumbs.db' and delete it. close the folder and re-open it. FX'D

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Hallo guys!

First of all i must say that my english it's not my native language, so sory for any mistakes.

Now to my problem, i have a Toshiba Qosmio Q55-Q802 with vista premium 64b and from the first day i cannot see Thumbnails in explorer. The problem is only with the movies or series that they are in AVI format, when for example a movie is in WMV format or MPG format then i have thumbnails(the capture picture from the film), and also i have thumbnails for my photos or pictures.So the problem is only with files that they are in AVI format. I thing that the problem is the 64b O.S because with my old laptop i had vista ultimate and i had thumbnails without any problems

Until now i clean the cache but nothing, one frind of my he tried something with my registry but still nothing and i also i went to folder options - view - and i have unchecked Alway shows icon , never thumbnails but still nothing.I dont remember something else that i did for the moment.

As i said i have this problem from the firs day that i got my laptop and i have my new laptop for 5-6 month so any help it will be highly appreciated.


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All of a my preview for my images are gone...

I went to Google and looked up some possible solutions.

In explorer under view/options under View "Always show icons never thumbnails" is unchecked.
I also tried to choose "Restore Defaults" from there as well with no luck. Yes, I closed and re-opened
explorer after the change.

I under went under Control Panel/System/Advanced/System Properties/Performance and
made sure "Save Taskbar Thumbnail Previews" was checked as well as "Show thumbnails instead of icons"
was also checked.

Does anyone else have any other suggestions?

Any help appreciated. Windows 10 Pro 64 bit.

Answer:Previews for images (thumbnails) are gone in explorer.

Hello orlandotek,

Here are some more options to check to make sure that thumbnail previews is turned on and enabled.

Thumbnail Previews in File Explorer - Enable or Disable in Windows 10

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All of a my preview for my images are gone...

I went to Google and looked up some possible solutions.

In explorer under view/options under View "Always show icons never thumbnails" is unchecked.
I also tried to choose "Restore Defaults" from there as well with no luck. Yes, I closed and re-opened
explorer after the change.

I under went under Control Panel/System/Advanced/System Properties/Performance and
made sure "Save Taskbar Thumbnail Previews" was checked as well as "Show thumbnails instead of icons"
was also checked.

Does anyone else have any other suggestions?

Any help appreciated. Windows 10 Pro 64 bit.

Answer:Previews for images (thumbnails) are gone in explorer.

Hello orlandotek,

Here are some more options to check to make sure that thumbnail previews is turned on and enabled.

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I have all my digital photos in their seperate folders and am Looking for a programme that can print a 'Contact style sheet' of the folders - running XP sp2 - any ideas ;)

Answer:program for printing thumbnails from explorer ???

click here

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Is there a way to view HDR's as thumbnails in Windows Explorer, seems you need to download the latest Directx SDK
I have Direct x11:
Operating System: Windows 7 ?dition Int?grale 64-bit
Processor: Intel(R) Core(TM) i7 CPU 880 @ 3.07GHz (8 CPUs), ~3.1GHz
Memory: 12288MB RAM
Available OS Memory: 12248MB RAM
DirectX Version: DirectX 11
Graphic: Geforce GTX 460

Any suggestions?

Thank you very much for your time

Answer:Is there a way to view HDR's as thumbnails in Windows Explorer

I don't see how DirectX is involved in displaying HDR images. Where are you getting that notion?

What are the extensions on the files you are trying to thumbnail?

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i faced this problem many times since using 7. i have a muvees folder in which about 25 muvees are there, as i open that folder windows start generating thumbnails and green wave starts flowing in the address bar.....but till waiting for a long time(15 mins) it is not able to generate thumbnails and then i try to close the window or click on back button the explorer hangs........and in few minutes i got the message "explorer has stopped working" there any solution??

Answer:Explorer got crashed while generating thumbnails

Not sure I'm much help here but are you stopping the process before it finishes or does it stop on its own? Either way sounds like a Beta bug that needs reported.

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I have window 10 home.

I'm in the directory on my hard disk c:\
I can see maybe 2-3 thumbnails preview the rest are icons and i have like 400 items most of them thumbnails/images of some types: png jpg bmp.

My hard disk c: have 93.6 GB free out of 139 GB
And i tried already in the menu: View > Options > Change folder and search options > View and then unchecked Always show icons, never thumbnails. But it didn't help much.

I did new windows 10 clean install today and not yet installed new updates since there was no space on C: so i startec lean up some stuff and so far i have 93.6 GB free space. Maybe the problem is that i need first to install all the updates ?

I tried now to go drive D and same problem most of the images without preview.

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I have checked in the only two places I was aware of that would cause this:

Folder Options - View ....however, there is no option there to check show Thumbnails. I believe this option should be there at the top, but it isnt.

I also went to Properties of My Computer, Advanced, Performance. It is checked there to show Thumbnails.

But for whatever reason, I only see icons when I should see thumbnails. And yes, I have changed the view to Medium, large, extra large.

Answer:Explorer showing Icons instead of thumbnails....

Hello Dave,

You might double check through each option in the tutorial below to see if it may help. It's for Windows 7, but it's the same in Windows 8 except "Windows Explorer" is "File Explorer" in OPITION FOUR instead.

Thumbnail Previews - Enable or Disable - Windows 7 Forums

Hope this helps,

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Hi guys

Again this is a pain...I changed to Vista Ultimate 64bits a week ago, and again the damn thumbnail problem on windows explorer...

I managed to solve this on 32bits Vista and i have a post here but the same solutions doesnt' work on 64bits

What i did to solve on 32bits Vista is

1) install fresh vista
2) open the avi file with crystal player
3) crystal player told me "do you want to load the codec for this files?"
4) so that was all, he downloaded some avi basic pack and everything worked fine

Same thing i tried on vista 64 but no luck

1) i tried that solution
2) i tried the registry fixes
3) i installed klite codeck pack
4) i installed combined comunity codeck pack
5) i installed vista codec package

Well no luck...Also if i open ANY avi file i whatever player i choose i can see it perfect, but no thumbnails...BUT the only player that does not work is Windows Media Center says..."no codec to display the movie" and "cannot show thumbnail"

Well hope someone can figured out this and can help me

Cheers to all

Answer:Vista 64 NOT showing .avi thumbnails on explorer

any help ?


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I have been fighting with this since I purchased this notebook with Windows 7 in 2010.
I do a lot of photo editing.  I may have around 40K image files on my computer.  When I am doing a lot of editing, a problem arises as the thumbnails do not update in window explorer.  So, if I am working on several images and will open and reopen files, if I have made an improvement on a file, the thumbnail will not update and it gets confusing trying to find a picture that I have just edited.
I have sought suggestions on this issue a dozen different times.  When I troll through forums, this is a  common problem.
Here's a spoiler alert ... cleaning the thumbnail cache does not fix the problem. Matter of fact, here is a classic "cookbook" recipe on how to fix this from another forum ... 
As usual, the answer is never found and the solutions move from the sublime to the ridiculous.  
Since Bleeping is my favorite stop, I thought I would seek an answer here rather than letting Google find another false positive to my question.

Answer:Updating thumbnails in Windows Explorer

My experience is that the thumbnails reflected by Explorer view...only update when the folder/Explorer window is opened. 
I suppose that using a photo album, rather than explorer, might result in the desired updated images you seek.
I tend to give any edited image a new filename, keeping track of them in that manner while also retaining my originals.

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Problem fixed. Thread closed.
System restored.

At first, my Windows Explorer kept closing itself. I browsed around the web for a solution, and I found one at this thread:

As suggested by the last poster, marcher, I typed in regsvr32 /u shmedia.dll and regsvr32 /u shimgvw.dll.
At first, I was fine with it, but now I'd like my thumbnails to show again. Does anyone know how?

Answer:Showing thumbnails in Windows Explorer

Try, if using XP -

Tools / Folder Options / View / Show hidden files and folders

Make sure it's ticked for "Show" rather than "Hide"

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Hello Forum,

I have the following issues -

1. First received the message on the computer from MS informing that we had an error - went to view details it said that we had a Error 1033. I went and pushed the button to get MS to fix this issue - but continually receive the message that I have the same problem.

2. The time that I rebooted - I noticed in place of the CPU gadgets that i have on my desktop that all MS gadgets had crashed. Again a fix did not work.

3. Internet Explorer is not working and the tabs keep crashing.

I did go onto the MS webpage and ran SFC and posting the pics from the results. I am unsure as to what other information or where to go to try and fix this issue.

I have tried everything prior to posting. I am not sure if any snips from Event Viewer may assist.

Thank you

Answer:BSOD Error 1033 - Internet Explorer crashing - Gadgets crashing

Run this in cmd: findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
And attach the sfcdetails.txt here

For BSOD, we have an entire section for it.

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Hi, I have windows Vista Home premium 32 bit OS installed on my computer. For the past week or so, my computer has been acting really weird and running extremely slow. Firefox won't load some pages. Most sites that equire secure sign-ins take ages. Like ebay, and online bankings, HSBC etc. and then for some reason my browser goes offline out of the blue, tells me that I can't browse because the browser is working offline (happens a lot more on IE than Fiefox though, but it does happen on both).

Also sometimes firefox shuts down on its own, without any warning or an error message, when I download something, clicking on the recently downloaded programme doesn't open it, when I right click and then open the folder containing the downloaded item, even the folder doesn't open and when I try to manually open the "download" folder or sometimes even when I try to open control panel, I get a message windows explorer has stopped working and is restarting, sometimes not even the message and windows explorer just crashes on it's own without any error.

I've tried using google chome, but sometimes it just won't load pages. I click on the plus tab, and type the adress some it would load, but some it won't no matter what. the page stays blank which is weid because I've used Chrome before and when you open a new tab the page is never blank, instead it shows your previously opened pages or the history (unless you specifically tell chrom... Read more

Answer:Windows explorer crashing, FF isn't loading and crashing, chrome isn't working.

Also the infected files that avast found were called win32:MalOb-AL and JSownloader-EH.

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Question: Photo App Crashing

When double clicking an image I get the Photo App load screen. The image may render for a second or the App simply crashes. Its somewhat intermittent, but it seems to work with more frequency when I go directly to the Photo App itself. I'm not quite sure what's going on with it.

Answer:Photo App Crashing

I believe I've narrowed the Photo App crashing issue down to it being a Nvidia Showplay Issue. When I'd open my Apps I'd notice the Shadowplay FPS indicator numbers frozen on some of the Apps I had in my Start Menu, which was quite odd. So, at that point I decide I turn Shadowplay off, reboot and now Photo App is working without out a hitch. I've not turned Showdowplay back on, but suffices to say by turning it off its allowed Photo App to work.

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Question: Photo App Crashing

Hi All,

I have an odd problem with my Photo app on Windows 8.1 (although I am not sure if this was happening before I upgraded from 8).

Basically, every time I start the Photo app, it will run for about 5-10 seconds before crashing and returning to the Metro start screen. The live tile works fine.

I do not get any error messages so cannot determine what is causing this issue. Is there a way of finding the error message? I have also changed the default program for picture files to Windows Picture Viewer, but changing this back does not solve the problem.

Has anyone else had this issue?


Answer:Photo App Crashing

Hello Jonny,

You might see if going through the troubleshooting steps in the tutorial below may be able to help. Since you are only having an issue with the Photo App, you might see if uninstalling and reinstalling (#20) it first may help.

Apps and Tiles Not Working or Responding: Fix in Windows 8

Hope this helps,

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Vista Home Premium SP2. When browsing folders of digital photos, Explorer will load up all of the thumbnails, and as soon as it has the last one loaded, 95% of the photos will revert to the default icon and I'll end up with thumbnail views of only 2 or 3 images out of 75 or 80. If I change the thumbnail size, it'll "rescan" the folder, load all thumbs, and then revert 95% random ones back to the default icon. This makes it nearly impossible to organize my photos and is VERY annoying and problematic!

Answer:Explorer only displays random thumbnails of images

have you tried going to control panel (classic view) > folder options > View tab make sure. always show icons,never thumbnails. dont have a check in it. click apply.
best of luck

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This started suddenly after I turned my desktop pc off before going away for a week. When I came home and turned it back on, it hasn't been "normal" since.

When I start my computer, go to my user folder, documents etc., all appears fine. Folders/thumbnails and images within the folder appear as normal.

However, if I open (for instance) my "downloads" folder, the folder icons and associated icons are initially displayed as "normal", but I see that the explorer bar (where I see C:/user/downloads, etc) is "computing items" but it never stops. A green "progress bar" SLOWLY moves across that "text window" and then it stays green. As if the pc is having trouble reading what is in the folder.

Once that happens, if I back out of the folder and then go back in to it, most of the folder icons/thumbnails/pictures are no longer visible. If I navigate to other folders, it's the same thing; many (but not all) of the folder icons and the thumbnails within are not displayed. Example: in my "user file" the AppData and Tracing folders, the icon is non existant....yet my Contacts, Desktop, Favorites, Documents etc. are shown as standard windows "yellow folders" but not the thumbnails that I have associated with them. Also, the file info (if I highlight a file name) does not appear at the bottom of the explorer window, as it normally would for me.

I have run my anti-virus, malwarebytes, which are showing no probl... Read more

Answer:Explorer Window folder thumbnails disappearing

Launch an elevated command prompt and type "sfc /scannow" to see if there are corrupt Windows files preventing windows/items from properly displaying.

Elevated Command Prompt

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They used to. Now all that appears when View is set to "thumbnails" is the Adobe PDF icon.

I used both Jaws PDF Creator and Acrobat 6 to create the PDFs, still no thumbnails appear in Windows Explorer, or in PowerDesk.

What might be the problem?

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Thank you in advance for reading and offering potential help. I actually located the exact same problem another poster posted in these forums (see below URL). However, his problem "just fixed itself" before he really began to do much troubleshooting.

Explorer Window folder thumbnails disappearing

Here is my problem (which I've just directly copied and pasted from above URL:

When I start my computer, go to my user folder, documents etc., all appears fine. Folders/thumbnails and images within the folder appear as normal.

However, if I open (for instance) my "downloads" folder, the folder icons and associated icons are initially displayed as "normal", but I see that the explorer bar (where I see C:/user/downloads, etc) is "computing items" but it never stops. A green "progress bar" SLOWLY moves across that "text window" and then it stays green. As if the pc is having trouble reading what is in the folder.

Once that happens, if I back out of the folder and then go back in to it, most of the folder icons/thumbnails/pictures are no longer visible. If I navigate to other folders, it's the same thing; many (but not all) of the folder icons and the thumbnails within are not displayed. I have also noticed that when I go to start/control panel, computer, network etc. the windows are completely blank. No icons, no file names displayed.

I have run anti-virus: Microsoft security essentials, malwarebytes, and ... Read more

Answer:Explorer Window folder thumbnails disappearing

As long as your 'normal widows settings are OK, I have seen this where:
* a stripped (N) version of windows has been installed without WMP
* WMP has been uninstalled
* A display utility or player has been installed or uninstalled and its not restored prior settings.

Its possibly (in these cases) a registry corruption/missing entries.

Rather than faff with the registry,, simply get the freeware babelsoft 'media preview' program, install it, run it and reset it simply by setting the tick boxes for the file types.

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Previously vista explorer used to show a thumbnail of a still image from my video files (avi; divx; etc).

I installed Nero and I think the install went a bit wrong. As I kept getting DCOM errors whenever I viewed a folder in thumbnail view that contained videos. Reinstalling nero solved this problem. However it resulted in explorer now only showing the generic AVI thumbnails.

I have resinstalled FFshow and this has not helped. Has anyone else come across this problem, or something similar whereby thumbnail view shows default generic items instead of the actual image? And more importantly, has anyone else resolved it.


Answer:Missing Video (avi; divx; etc) thumbnails in explorer

Just as I thought. Turns out it was something to do with the registry and explorer losing associations.

Thankfully, someone had already solved the problem with a registry file. I can confirm that I have downloaded this file and tested and it has solved my problem.

Provided is the link to his page

Further to this page is another link that provides various registry files that fix various other file association problems.

This was easy to solve in XP but changing default actions and program/file associations in Vista is completely broken in my opinion.

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Can anyone please give me advice on how to view my video files as thumbnails in XP explorer. I could always do so but now i can only see pictures as thumbnails in explorer but not any of my movie files like mpeg, wmv,avi, etc

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Things I've tried:

1. I have Haali Media Splitter installed (from CoreAVC) options>>explorer integration (yes)>>Thumbnails offset (10000)
2. WMP Playback Pack
3. DivX Preview

None of those worked. I'm running Windows 7 Professional. The KMPlayer is the default to play my MKV files (works great), but I can change that to Windows Media Player if needed to show the details and thumbnails. Any suggestions?

And I can't install DivX Plus Codec Pack like other people have recommend because my laptop isn't connected to the internet (no wireless). To install the other things I've just put the installer on a USB and then installed them from the USB onto my laptop.

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Hallo guys

I have a Toshiba Qosmio Q55-q802 and from the first day that I have it, I have problems with the thumbnails in windows explorer. The only thing that shows is the icon of the player (in my case kmplayer) and not a capture moment from the film or episode (the small picture) p.s I wish that you guys can understand what I am trying to explain here because my English it's not so good.

So, I tried many things as changing the player, download vista codecs, and some other things that I read in others forums but until now I didn?t manage to fix it.

If someone knows something please kindly reply!!

Answer:Qosmio Q55 - Vista 64 NOT showing .avi thumbnails on explorer


I?m using the Windows Media Player and the icon shows the part of the captured video?
Maybe you should change the player (kmplayer) to WMP?

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I have Win 7 64-bit machine and all of a sudden some image file thumbnails show, and some do not. I have logged in as a different user on the machine and problem still occurs. Other machines on my network do not have this problem. I have tried the following below, but still no fix. Any suggestions without having to wipe the machine?

1. Folder Options: Always show icons, never thumbnails is unchecked
2. Disk cleanup
3. Reset Folders

Answer:Windows Explorer: Some image thumbnails do not load.

Hello WonderBot,

You might see if clearing and resetting the thumbnail cache may be able to help if it may have gotten corrupted.

Thumbnail Cache - Clear and Reset

Hope this helps,

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is there anyway to increase the Size of Thumbnails in Windows Explorer?

Answer:is there anyway to Increase the Size of Thumbnails in Windows Explorer?


"The thumbnail view in windows explorer gives you easy access to a portfolio of images, but the default image size may not be to your liking. To control the thumbnail dimensions, go to HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer. Make a new DWORD value named ThumbnailSize. Double click the value and type in a number in decimal anywhere from 32 to 256. Making it smaller will display many more images on the screen for quicker perusual. Its an immediate change by the way, so keep regedit open and mess around..."

I think the default size is 75.


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It first started to happen only in my pictures but now has occurred in my documents or any other folder with pics or videos. If I view files in list view everything is ok but I don't like this view. When my documents open in thumbnail view, it takes only a few second for that "we are sorry for the inconvenience" message to show up and so I press don't send which closes windows explorer. I copied all files in my documents into a external hard drive and the same thing happened.

Is there a corrupt file causing this? is so then how do I find it. I have tried scannow in cmd which didn't work.

Or is the problem with windows xp files?


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I used to be able, in web page view, see a thumbnailof an image file, (bmp and tif anyway), in the left handpanel just under the file info section.Now, for some reason, that feature has gone away.I can still pick thumbnail view and see thumbnails forthe icons for bmps, but what I had was the ability to have the file namesin a list, but when I clicked on one, it's image would popup in that left hand pane.I can't remember how I got it to work that way; does anyoneknow how to get that feature back?Thanks so much.

Answer:Thumbnails of Image files in Win Explorer Lost

Jim_Knoppow....Sounds like one of your settings has been changed........what operating system are you using ?dl65  

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Windows explorer on my system cannot display all the thumbnails my photo folder. When the pictures are copied to a newly created folder, all are initially shown. However when I access the folder later, a lot of the thumbnails are gone : only the default
icons are shown.
I have set folder options to Always show icons, never thumbnails.
I have even tried deleting the thumbnail cache and rebuilding the cache but to no avail.
Could anyone help me on this please?

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Hey there...ok...when I'm in explorer (viewing files not the internet) my View setting sometimes changes from Details to Thumbnails for no reason at all...not it just affects that one I set it back to Details and it's all good again...the folder seems's been happening to me for a long time...I don't think it's a virus or anything bad...I think it's a flaw or a bug or something...does anyone else have this problem??? THANX

Answer:How come my View changes from Details to Thumbnails in Explorer for no reason???

I had the EXACT same problem. I've attached the text below on how to fix it.

Good luck
By default, Windows XP will remember the view settings for the 400 most recently used folders. After that, XP will begin overwriting the data of the oldest folder, and its view setting will be lost. The information is stored in the registry by two keys:


These keys can be modified to make XP remember more folder settings.

Open Windows Explorer and go to Tools--Folder Options--View--Advanced Settings. Ensure that "Remember each folder's view settings" is checked.

Open Regedit and go to HKCU\Software\Microsoft\Windows\Shell.

Right-click on "Shell", then follow to New--Key--DWORD Value.

Name this item "BagMRU Size" (without quotation marks, but with a space between BagMRU and Size).

Double-click BagMRU Size, give it a Decimal value of 2000, then click OK.

Now go to HKCU\Software\Microsoft\Windows\ShellNoRoam.

Create another BagMRU Size DWORD Value for "ShellNoRoam". Again, give it a Decimal value of 2000, then click OK.

You will have two "BagMRU Size" values equal to 0x000007d0 (2000).

Close the registry and reboot.

Windows XP will now remember 2000 folder view settings instead of 400

Always remember to back up your registry.

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Hi all,
I have searched solutions from internet regarding the subject problem and have tried below steps but image files still cannot preview the images, can everybody advise other solutions, many thanks.

unchecked "Always show icons, never thumbnails" under folder optionchecked "show thumbnails instead of icons under performance optionsupdated latest display card driver, uninstall any 3 parties imaging processing softwareclean thumbnail caches under disk clean up tool and I saw all cashes files are removed under
C:\Users\user\AppData\Local\Microsoft\Windows\Explorerinstalled MS camera codec
PC running Win7 Pro SP1 32-bit, 4G ram, HD 500G 40% free space.

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I know there are some threads about this. but I couldn't solve my problem using those. so I decided to make a new thread instead of bumping the old ones.
Well, Here is my problem:
recently I installed a fresh copy of windows 8 on my PC. it was nothing wrong with it till I installed Kaspersky Endpoint Security 10 (v. & did a reboot.
Now non of my files including picture, audio & video files show thumbnails or even tags (ex mp3 files).
I've tried the solutions stated about turning thumbnails on & off with no luck. in my folder options the option "Always show icons, never thumbnails" is UNCHECKED.

Has anybody faced the problem?? Is the issue from Kaspersky?? Are there any workarounds??

I truly Appreciate any help.

PS. I also have some difficulties pinning folders to windows explorer taskbar icon since then.

Answer:File Thumbnails & Tags Not Showing in Explorer

How about trying to do a system restore?
System Restore - How to Do in Windows 8

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Yesterday I uninstalled opera and IObit malware fighter.
The uninstaller deleted relevant registry entries.

Since then I am having problem that
1- In explorer DVD Ram Drive shows correctly as drive G, but on insertion of a DVD disc it would not change to the name of the inserted DVD. Although when I click on the icon the correct folders in that disc are displayed.
2- If I change the disc in my DVD drive, the icon/name for next/new disc does not show up in the explorer but instead the name and contents of the previous disc continue to show I have to reboot the computer to view new DVD disc contents in explorer.
3- Even then explorer after displaying new thumbnails comes up with explorer.exe error, memory referenced at ------- etc could not be read.

I have Win XP SP3 with all updates since.
My efforts=
F5 doesn't refresh and System restore didn't help.
Two scans by different antiviruses all clear.
I have cleaned the lens of DVD drive to no effect
Also uninstalled and re-installed the DVD drive from device manager; no good!!!
Registry cleaners- no effect

I have not opened the case of my PC, wires and connections are secure and in past such problem was resolved with re-installation of windows that I wish to avoid. No change of memory modules was ever needed.

Thanks for the help

Answer:Windows explorer not refreshing icons/ thumbnails

Go to Start/Run and type SFC /scannow and press enter. Put the XP CD in and it will replace any missing system files.

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Hi all,

On turning on my laptop yesterday (for the first time in a couple of days), all my icons are now missing:

This also includes thumbnails, etc:

I have tried restarting / full shutdown a few times with no effect.

Any suggestions much appreciated!



Answer:All icons & thumbnails gone in Windows Explorer & desktop

Try icon cache rebuild....................

Also see if you need to do a Thumbnail cache clear and reset....................

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well, i think i remember in windows xp that whenever you had pictures in any folder, and you were in that folder using windows explorer, that you were able to see a thumbnail of the actual picture IN the folder....

but in windows vista, and now in windows 7 (i upgraded a while ago), i'm not able to see the thumbnail of the actual picture itself....all i see inside the pictures folder (or any folder with pics for that matter), is a little thumbnail of a blue mountain...

i have a bunch of pictures, and i dont like having to click on every single one until i find the one i'm looking VERY inconvenient and time consuming.

so, does anyone know how to fix this? make it so i can see thumbnails of the ACTUAL PICTURE, and not of a blue mountain for every single picture?

Answer:How do i see picture thumbnails in Win7 Windows Explorer??

See this tutorial[2]=File Folder SettingsIn your pictures library, set your view to medium icons.

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Hello, I have Windows 7 Pro X64, and fully updated. All repairs have already been performed. I have also disabled the always show icons option in explorer.
Recently, I lost the ability to view MP3 art thumbnails in windows explorer. Explorer also cannot read their ID tags and shows blanks for all fields. When I view the MP3s in dedicated programs such as MP3Tag or iTunes etc., I see the art and tags just fine. I've researched this issue for days without any solution to resolve the problem.
These MP3s show up just fine in windows explorer on my other Windows 7 computer.
Thank you in advance.

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Let me correct that subject line a bit. It happens in almost all Sub Folders. For example, This PC is an odd one. Sometimes it's in thumbnail view, other times it's in detail view. I suppose that depends on how you start This PC.
This started about 3 weeks ago. I've been so busy with tech problems, at the time I never thought about it being a long term issue. Had I known, I could have looked at my windows updates to see if there was an update around that time. But if it was a Windows update, I think lots of users would be throwing fits, so it must be something that was caused by a setting in another program.
I use the detail view on ALL of my folders. Even pictures and music, if I'm looking at those in Explorer, I want the detail view. I have programs for my audio files and my image files - then I will use a different view.
Well, I remember in the good old days, at least in XP, you could go into Folder Options and make changes and there was a bo you could check to Apply these changes to ALL folders? It was wonderful. Windows 10 doesn't have that option. But I figure one of you has had a similar issue, and I also figure one of you has found a solution.
I change the settings in every folder that I open, but it doesn't stay, and I've looked at all the options in the toolbar - There doesn't seem to be any option to save that view, let alone apply to ALL folders. This is driving me mad.
So, have any of you had this problem? Have any of you found a way to change settings for fol... Read more

Answer:All folders in Explorer display in Thumbnails view - Why??

Hello hooked,

If you like, you could use the method in the tutorial below to set a default folder view to all folders using the "General Items" template.

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Hullo Tech Support Guy forum members!

So I've been having this issue for a while and decided that it's finally time I went and found a solution to fixing it.

A quick search in both these forums and Google in general didn't bring up anything relevant--I may have been using wrong keywords of course--but I figured I'd post here and see if anyone can readily help me out!

Here is the issue (click to view full):

As you can see, in explorer, for some reason, if I have Thumbnails chosen as my file viewing method, the Thumbnail will cover up the file name. This is rather irritating, as might be evidenced by the second screenshot. Obviously, how am I to know which file is which if I can't see the image, nor read its name?

I've attempted fixing it already by going to: "[Personalize] > [Window Color and Appearance] > [Open classic appearance properties for more color options] > [Advanced...] > [Icon Spacing (Vertical)]" and then modifying the value to something greater, but it has no effect at all; doesn't move the icons, nor get them to stop covering each other up.

Anyway, any and all assistance would be terrific, and thank-you for taking a look at this!

PS: This overlap issue occurs in Windows Explorer, [Open], [Save], and other dialog boxes. Pretty much anywhere where there is a Thumbnail viewing mode.

Answer:Windows Explorer, Thumbnails Covering Text


See if switching to Classic theme and then back to the original theme helps. If that does not work, follow these steps:

Press WinKey+R to bring up the Run menu.
Type the following command and hit ENTER:

CMD /C REG QUERY "HKCU\Control Panel\Desktop\WindowMetrics" |CLIP

The output is copied to the clipboard. Paste the data along with your reply.

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Since a few weeks, I get no thumbnails in Windows 10 explorer for images >10mb.
Also on the desktop. files < 10mb generates perfect images. It doesn't matter what format it is, tiff, jpg.
I think there is changed a value in the registry file of windows.
Who can help me to solve this annoying problem?

Answer:No Thumbnails for images bigger than 10MB in Explorer

Pls see Thumbnail Previews not showing in Windows File Explorer
If required do this: Rebuild Icon Cache, Clear Thumbnail cache in Windows 10

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Ok this problem may not be important or serious but I'm finding it annoying... and ugly.

2 thumbnails for 2 different programs have disappeared from explorer. The thumbnails for these programs are gone no matter where I look... including the program file folder, although they ARE showing up in add/remove programs. They are gone from the desktop, start menu, etc. The icon they're currently using is the generic "no program associated" icon. However, when I click the icon, the programs are still working as they should.

I tried clearing all thumbnails, cleaning up the drive, refreshing, etc. That does not work.

Then I tried logging into the other Admin account, and oddly, the icons ARE there. I even went into the program file folder, and they're there too on this account. So I tried something that I thought would solve it for sure.... I copied the .exe's from that account to the C:/ directory. Sure enough, when I went back into the account where the thumbnails are not loading, the icons were showing up as they should... But ONLY where I have planted them on the root C:/ directory. When I tried deleting the ones in the program folders and replacing them with the correct versions, as soon as I plop them in there, they turn back to the generic image.

Very strange I think. I've also tried multiple restarts.

The programs I've installed since this started were 7zip, VLC Media Player, Open Office, and uTorrent. The programs the thumbnail... Read more

Answer:Solved: Some program thumbnails in Explorer have disappeared

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Recently windows started having a problem displaying thumbnails for JPGs. If I load a folder of images it shows them all for a moment, then swiftly changes loads of them to white blanks.

A bit more investigating and I realise it's only for image files over 10MB. I'm a photographer, so looking at images litterally all day, so it's quite an annoyance! Or course I use other software for sorting, organising, resizing etc, but plenty of times you just want to load a folder and see the images.

Here's a screengrab, sorting a folder by size, anything larger than 10MB is a white blank icon:

Any ideas?

Answer:Windows Explorer - thumbnails for JPG fail if over 10MB

What program is the default for opening pictures (what opens when you double-click the JPG)?

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Hey Guys, this is an odd one.

I have a new Win10 machine which completely refuses to display thumbnails for PDF file types.

I have checked the view settings in explorer, and also the visual effects settings and it looks correct.

I have tried using Adobe Reader DC (which required a preferences setting to be changed to generate thumbnails) and also Foxit Reader (which doesn't) with no luck. Currently I have Foxit Reader installed.

PDF`s are currently visible in a preview pane, but PDF thumbnails simply wont show up! JPG thumbnails, however, generate just fine.

I did have this issue a while ago on an old machine, but the issue "went away" - I didn't take any deliberate actions to fix, so I`m at a loss to know whats going on here.

Any replies greatly appreciated.

Answer:Explorer not displaying PDF thumbnails, but will display JPEGs

Hi, does this help?
A quick and easy fix for pdf thumbnail problem ... |Adobe Community

Presumably this is the option you're referring to:
Enable thumbnail preview of PDFs in Windows Explorer

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Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem.


So about a month ago I was unlucky enough to pick up a virus infection somewhere ... you know, those fake anti virus ones that totally destroy your system and leave you helpless. It started this whole chain of events that lasted two weeks and ended up with me running in safe mode for more than a week trying to fix the problem. I tried restoring my computer via system restore a few times and got an error every time - (which in turn 'damaged' my restore points so I no longer can use this option)

So, I figured I would reinstall windows and fix it. Sadly, whatever was on my comp as turned my CD drives (DVD and bruner) into dead weight - they won't read a thing. So I got Dlite and mounted the CD to a virtual drive and tried to install it that way, but for whatever reason it gives me an error and reboot and wont finish the install. It does however take me too the new log in screen, which gives me an error when I try to create a new log in for the new windows. I was able to get back into the old windows install and managed to delete the new one. Anyway .. I eventually was able to get spyware docter and a few other programs to run in safe mode and I cleaned the comp of all virus's BUT when I tried to run windows normally it would barely run at ... Read more

Answer:Windows Explorer crashing, adobe plug in crashing.

go back to safe mode with networking and install, update, and run a full scan with malwarebytes
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
(free version will work for this)

After that has completed and done it's work
See this link.
SFC /SCANNOW Command - System File Checker

You really need to get a hardware cd/dvd drive.
The virtual drive is no good for what you are trying to use it for.
...Daemon tools has in and of itself been known to cause problems on some windows 7 systems.

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