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computer shuts off (Dies completely) randomly

Question: computer shuts off (Dies completely) randomly

it seems to happen most often when playing video or playing facebook games of any type. there is no warning the computer is just OFF. it has done this in safe mode as well and i wasn't even watching video or playing any games then. the only time it has done this before it was over heated. now sometimes it is hot and others it is not so it really seems random. no viruses, no malware, regular maintenance is kept up. if i can find a solution other than formatting the machine that would be great, or at least knowing if formatting would do me any good at all. i have downloaded hijack this and the TSGInfo follows:

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 183119 MB, Free - 107917 MB; H: Total - 953859 MB, Free - 765073 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled

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Preferred Solution: computer shuts off (Dies completely) randomly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: computer shuts off (Dies completely) randomly

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the last two days my machine has suffered a crash with similar symptoms. First, the display goes blank. I can see some disk activity. This continues for maybe 20-30 seconds and then the machine shuts down. Yesterday, I had to restart the machine twice b/c the first attempt also resulted in a shutdown during the boot process.I thought that perhaps it was an overheating issue, but I'm not convinced of that as today there was nothing obstructing the exhaust vents (though they were a bit dusty).I'm runing windows 7 pro, 64 bit. Have an NVidia card, but I don't know about the details. Where would I find them? Thanks in advance.


Go to Solution.

Answer:Thinkpad W510 Display randomly dies and then machine shuts down

If it is a W510, graphics are probably 1GB NVIDIA® Quadro® FX880M.  It is hard to diagnose from a thousand miles away, but my first guess is overheating. I suggest installing TPFancontrol (free) and monitor temperatures.

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i have a fuji siemens scaleo T, windows xp home, sp2. ive been getting the problem that my computer just shuts off, not a restart, just like it powers off. i have to give it about 5 minutes before it switches back on or else it just switches off from the off.

Answer:computer completely dies

could be overheating and someone turned your bells and whistles off in BIOS. check your settings there first.

post some minidumps for the guru's to look at.

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Hello, I was wondering if anyone could help me figure out this issue. So this week my laptop would completely shut off with no notice like "Windows is shutting down". I only had a few things open at the time and it totally cut the power. My laptop was plugged in as usual charging. When I turned it back on check disk found some errors which it fixed and for a day or two everything was fine until it happened again yesterday. I'd like to find the issue before this becomes more serious.

Last night I did take a look at event viewer. I had an error 6008 about when the crash happened. And then a critical event 41 which seems to be related to the crash too. One other thing that I found when it first happened this week is this entry here which I'm unsure if I should be worried about.

My laptop is a Dell inspirion N7110 running Windows 7 Home Premium which I've had for about four years now. If there's anything else you need to know let me know.

Answer:Laptop randomly shuts off completely with no warning

I found this thread, googling the Even 37 Kernel Processor Power error.

Event 37, Kernel-Processor-Power for all 8 Processors - Microsoft Community

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My computer has been randomly dying when i play graphic intense games. (Everquest 2, World of Warcraft, etc) The monitor says no signal and goes to standby and the sound plays the last sound playing for a few loops. I need to hold down the power button to turn it off. Sometimes after this happens the computer refuses to turn on afterwards, i would have to try a couple of times.

I have tried booting with only 1 of the 2 ram sticks (for both) and came with the same results. If the computer was already able to boot, it will. If it wasn't, it wont. I do not have an extra video card to test, and do not want to buy one until i know it REALLY is the problem.

Any input/ suggestions will be greatly appreciated. Thanks!

My computer:
Windows XP
Asus A8V-Deluxe Motherboard BIOS Ver. 08.00.09
AMD Athlon 3400+
Nvidia GeForce 7800 GS 256mb
1536 MB RAM (mixed of 512mb value-select corsair and 1g generic brand)
520W power supply

Answer:Computer dies randomly in games

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Hello, I've been having this problem for a little while now, and I figured this would be the right section to post it in (if not, please feel free to move it). This is the problem I've been having. While playing a 3D game, after a short while, one of 3 things will happen :1. The screen goes completely black and I'm left with no choice but to restart my computer.2. Similar to number one, except now the screen has random blocks of crazy colors all over, and I'm still left with no choice but to restart.3. The computer saves me the trouble of having to hit the power button, and just goes ahead and instantly restarts itself (screen goes black for a sec, and then I'm on the start up screen).And one more problem that I've chosen to separate from those 3; sometimes my computer just completely freezes and I need to restart. This happens seemingly randomly, at any time.I suspect this has something to do with a new video card I installed recently. I've had those 3 problems a bit before, but they are occurring much more frequently with the new card, and the random freezing thing is something new. So perhaps I installed it incorrectly, or its in some way not compatible with my system? I don't know, thats why I come here to ask you guys, any ideas whats going on?Video Card : Nvidia GeForce FX 5200**Might be worth noting that I did not purchase this hardware, it was given to me by a friend, therefor I have no documentation or disc with it**Misc System... Read more

Answer:Computer dies during game, also sometimes freezes randomly

If it is a used card i would install it in another machine....same symptoms and the card is dying....

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I have had my 3000 N100 Thinkpad for around 2 years now and after a year and a half I realised the Battery was no longer charging, soon after this happened my Laptop would just die randomly, when I say die I mean there is no shutdown screen  it is as iff all power to the p.c. suddenly stopped.At first I though it must be a Virus but after numerous scans and re-installing Windows the problem re-occured, Today I opened the P.C. and checked the fan as I thought maybe it was over heating and eventually giving in, I was relieved to see a load of dust and used the vacumn to clear the fan.I thought that would fix the problem but now if anything it seems worse, I know the battery is dead as the charge level is 0 and the battery indicator on the front of the laptop flashes 5 times organge before disappears completely...In a Final attempt I have disconnected the battery completely and am now running it only on the power adapter, I don't know if this will work but I need to do something...What could cause a problem like this, all of my settings are correct my power settings are set to always on with no hibernation.Any help will be wonderful.Thanks
Moderator Note; PIC warning addedMessage Edited by andyP on 05-07-2008 11:58 AM


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Answer:Computer dies Randomly (Battery also dead) [PICS]

Maybe the battery just went bad. The only way I can think of to test it would be to try the battery in another Lenovo 3000 or to try a new battery in your Lenovo 3000.

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?

Answer:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?

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So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

Answer:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

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Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

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I'm not sure if what I just posted for the title makes sense. For starters, my computer is a Dell Latitude D610. It has Windows XP Professiona on it, but I don't know the exact edition because I don't know exactly what year the computer is from. These are the specs:
Size: 14"
Hardware: Hard drive, CD Burner / DVD ROM drive, 
Processor: Intel® Pentium® M processor 2.00GHz
RAM: 1024 MB
The problem started when I placed a blank recordable CD into the drive to burn some video files into it, as files, of course. I'd burned 2 CD's before then. I tried to restart the computer because I don't know what error I got, but it wouldn't restart. I tried shutting it down. It had some updates to install so I got prompted to install updates and then shut down. I did. The computer shut down, but instead of going off like it usually does, it showed me a pretty blue screen (not a BSOD, just a blank blue screen) and it wouldn't turn off completely, so what I did was press the button so that it would turn off. My question is, OK, I've heard if one turns off the computer without shutting it down too many times, it damages the hard drive, and sure enough, that's what I would do with a Dell Inspiron Mini 1010 computer I had every time I got a BSOD because I didn't know how else to get out of a BSOD, and the hard drive got damaged. Every new program I would install on that other computer would disappear, programs couldn't uninstall, the integrated... Read more

Answer:Computer Shuts Down And Doesn't Go Off Completely

...what you did, or a power failure or unplugging it without battery backup does not per se damage the hard drive, but the file system on it - run check disk
open "my computer" - RIGHT click system drive (usually "C") - properties - "tools" tab - option to check for errors - check both boxes - yes - reboot...
give it as long as it takes - DO NOT STOP COMPUTER WHILE CHKDSK IS RUNNING will reboot when it's done... the future to get out of blue screen try "escape" key - sometimes it works...

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Hey there,

Just signed up for TSG Forums and really liking all the support and useful posts all over the boards!

I am having a problem with my computer that I've built about a year ago. Since about a month ago, it's been running great. No problems at all.

However, recently when I am playing games (specifically games that include high detail such as Call of Duty 4 and Counter-Strike: Source) my computer will just turn off. I can usually get about 15 minutes of gameplay in before it turns off.

At first, I though it may have been a heating issue. So I took off the whole side of my computer and tried to let it cool off for about 30 minutes, turned it back on, and got back into the game. Then the same thing happened.

I downloaded a program called SpeedFan, which shows me my temperature of everything. Here's what it shows me... I have no idea how to read it so I cannot tell if something is overheating or not.

I also did a virus scan and spyware scan and nothing major came up.

Any help or suggestions is HIGHLY appreciated.

Answer:Computer Shuts Off Completely During Games?

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Okay, so when I'm playing many different games, my computer will literally shut completely off: No blue screen of death, no warning, nothing. Then it will start back up after about 3 seconds of being off. I have checked my CPU and GPU temps while running, and neither seem to go very far above 60 Celsius, so myself and friends don't think it to be a heat issue.
Now for the specs:

Windows 7 Home Premium
Intel Core2 Quad 2.83 (decent CPU fan attached; not stock)
4G RAM (Corsair)
NVidia GeForce 250 GTS
DP43TF Intel motherboard
1TB Hard drive

Also, I saw this in the event logs:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/5/2010 2:50:22 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: Me
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<... Read more

Answer:Computer completely shuts off while gaming

What kind of psu do you have in the system? Have you changed any hardware recently? This is a great tool for seeing if you have adequate wattage, but you need to pay attention to amperage also. It could possibly be that, as it sounds like you're thinking, you have enough power to boot and run at normal levels, but once you get that 250GTS humming you lose it.

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I have installed a AGP Ge Force 2, and have made changes to my bios to get the card working properly. mobo is PC Chips 810LMR. Could it be the bios preventing the machine from closing down completely, I now have to hold the power button for 5 seconds after win 98SE has closed down.Thank in advance

Answer:Computer No Longer Shuts Down Completely

Go to Control Panel > Power Options > APM tab and make sure "Enable Advanced Power Management Support" is ticked. Go to Start > Run, type in msconfig, click OK, on the startup tab click the Advanced button and tick "disable fast shutdown". At what screen is shutdown hanging?

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I just want to say THANK YOU for all the help I have been given on this forum. I have had several BSOD issues and I come here and you give me great advice.

I have another one. My computer just shuts off while surfing the internet and I can't seem to find a link. I have microsoft for my virus protection. It seemed to start happening when I loaded the latest version of CC Cleaner but not sure if that is the case.

Please help. Thanks again.


Answer:computer shuts off completely while surfing internet

Do you have a System Restore point from before this problem began?

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Hi Everyone,

I've been having a problem with my wireless connection. First off, I have a linksys Wireless -G router, WRT554G V8, and a linksys wireless -B adapter, WUSB11 V2.8 (I'm just working with what I've got at the moment). When I connect with the router directly connected to the computer, I'm fine. However, if I open up internet explorer or firefox using the wireless connection, my computer completely shuts down!

Why is this happening? What should I do? The drivers I installed are the correct ones from linksys. It has been very frustrating.

Answer:Wireless Connection Shuts My Computer Down Completely. Please Help!


This made me feel really stupid, but I put two and two together and I think I know what happened. I did not have the wireless adapter connected directly to the computer. Instead, I tried to connect it to a USB hub. Because the wireless adapter is powered by the computer, I think it had to do with it being run through the hub first. It works fine now that it's connected directly to the computer. Could someone tell me exactly why I was having this problem, though? I think I know, but I would like if someone more educated on this could give me the exact reason.

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Where and how do I start trouble shooting? Thanks for any help. stubs2.

Answer:Computer shuts off completely about 10 secs. after turn on.


When this happens do you hear any beeps ? if yes listen carefully as they might give us a clue to what the problem is.

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I have a custom built computer that i finished almost a year ago then bout 3 months ago, it start shutting down completely while I was playing The Old Republic no Blue Screens. I thought at first since it was just shutting down and not BSODing it was either my GPU or PSU, I have now replaced both with pretty decent upgrades, and booted some games like counter strike source, minecraft, orcs must die, and still happens. Any suggestions before i throw more cash at this thing with nothing working?

Answer:Computer completely shuts down playing any game, no BSOD

Any help is welcome, and if my post is confusing at all let me know and I will clarify

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A few days ago my computer just began powering off completely. I'm on a Dell Inspiron 1150 running XP. It will shut off randomly anywhere from 10 minutes to an hour after bootup. My first suspicion was a thermal/cooling issue, but I dont know. I dont want to void the warranty by messing with it too much, but I would like to fix it myself rather than go through the hassle of sending it to Dell. I have also noticed the computer seems to be running a bit slower. I suspect adware, viruses, etc. I am running AdAware, Spybot, and Norton, all are updated and do not detect anything. I ran HiJack This, but I'm not sure what to do with or how to analyze the report. If somebody could tell me if any of these should be deleted I would appreciate it:

Logfile of HijackThis v1.98.2
Scan saved at 12:29:08 PM, on 2/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Fil... Read more

Answer:Solved: Computer Completely Shuts down!! HiJackThis report

Well if you have ran all of those programs like you said you have then I think it could be that Windows has become corrupted and you just need to reinstall it. But it could also be that your power supply is bad, you have a bad mother board, CPU, RAM, or Hard Drive. If you need any more help then fill free to send me a email.

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So the type of crash I'm talking about is when I'm doing something on the computer (anything EXCEPT running a full-screen game, so far, at any rate, but I play those for hours at a time) and suddenly my mouse can't move, the screen does not change, and the only way to shut of my computer is by unplugging it/holding down the power button long enough for the cpu to cut the power to the modem. No other way works, as far as I know, and there is no way to 'unfreeze' it. At first I assumed it was just some very occasional thing, because it only happened as windows XP was loading up at the beginning, and that it was a hardware issue due to my computer being old. Of course, this might be the case, but I want to make absolutely sure if it is.

Summary: Computer crashing on startup or a random time after I get on (anywhere from 2 minutes to ~30 hours).

I read the 'before you post' guide and ran a DDS scan and am running a GMER scan, but since this part said not to post logs, just tell me if I should do anything with them. These have become more frequent over the past two weeks or so, to the point that it's seriously hampering my ability to do things on the computer. Any and all help is greatly appreciated. Thank you very much.


Answer:Computer completely crashing randomly.

Crashes (BSOD), unexpected shutdowns, sudden freezing, random restarting, and booting problems could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and sometimes malware. Even legitimate programs like CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) can trigger crashes, various stop error messages and system hangs. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis. Troubleshooting for these kinds of issues can be arduous and time consuming. There are no shortcuts.When Windows XP detects a problem from which it cannot recover, it displays Stop Error Messages which contain specific information that can help diagnose and resolve the problem detected by the Windows kernel. An error message can be related to a broad number of problems such as driver conflicts, hardware issues, read/write errors, and software malfunctions and malware. In Windows XP, the default setting is for the computer to reboot automatically when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast. An easier alternative is to turn off the automatic reboot feature so you can ... Read more

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My computer has been completely freezing seemingly on random intervals. I noticed I had the win32/tenga virus a few days ago when the crashing began and hopefully removed it completely with avast, malwarebytes and spybot s&d.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 4
RAM: 16375 Mb
Graphics Card: NVIDIA GeForce GTX 480, 1535 Mb
Hard Drives: (ssd) C: Total - 122001 MB, Free - 15464 MB; (was external hdd, now internal) H: Total - 1764710 MB, Free - 219007 MB;
Motherboard: EVGA, X58 SLI FTW3
Antivirus: None

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:04:35 PM, on 5/28/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Program Files (x86)\Razer\Razer Lycosa\razerhid.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Razer\Razer Lycosa\razertra.exe
C:\Program Files (x86)\RaidCall\raidcall.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Steam\steam.ex... Read more

Answer:computer completely freezes randomly

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My computer tries to load safemode, but it only loads partially then shuts down. I tried to go into the boot sequence and boot to os disk, but when I F10 save changes the computer shuts down

Answer:Can't load safemode completely or boot to os disk then computer shuts off

Give us your hardware system specs, i.e. make and model of your motherboard, power supply, video card, etc.

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One of our company's X201's needed a reformat and cleanup, which went off without a hitch.  I installed drivers and set the machine back up and shut it down.  Two days later, I go to turn it on, which it boots perfectly without a hitch until it gets to the desktop - three seconds after it loaded the desktop the machine suddenly went completely dead.  Like dead, dead.  I get no lights when it's plugged in - not even the tones for troubleshooting.  It won't do anything at all and I have no clue why or how it could have just quit just like that... This particular computer is not used too often either.  It was a clean install of Windows 7 Enterprise.  Tried removing everything and doing the power button trick with no luck.  It has sat on my desk with no battery or memory for two days and it still won't even give me a light.  The charger also appears to be outputting 20V according to my meter.  Any ideas?

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About a year ago my PC started locking up randomly and after some troubleshooting im still having the same problem and have no idea what to try next. When my PC freezes the monitor is just stuck on the "last frame/image" and any audio that was playing is instantly cut off. When I try to push caps lock during the hang, the light on my keyboard doesn't change. The HDD light on my tower will either stay on or off depending on its state when the hang occurred and the light on my USB network card will continue to flash as if it is still sending/receiving data. I never get a BSOD so I have to hold down the power button to manually reboot the PC. The hangs can happen anywhere from 5 times a day to once a week. After rebooting the PC I always have the same 3 events in event viewer(6008, 41, 1101), which are all logged at the time the PC reboots. Event 1101 says "Audit events have been dropped by the transport. 0"Event 41 says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."Event 6008 says "The previous system shutdown at 4:33:58 PM on ‎7/‎16/‎2015 was unexpected."The strange thing about event 6008 is that the time stamp for when my computer "shutdown" is always around 20 minutes before my computer actually froze. For example in the above Event Log it says my computer shutdown at 4:33:58 PM, but my PC didn't actually freeze until 4:50 PM.The troublesho... Read more

Answer:Computer completely freezes randomly. No BSOD or Dump files.

Hello there, sir.
Is your CPU overclocked?

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Anytime I play a movie (not sure about a DVD or CD, haven't tried it with that) after a while my computer just shuts off. This doesn't happen any other time. I can have photoshop running with browsers with 10 tabs and sure it will slow down but not just RANDOMLY shut off.

Everytime it does this I have to wait a bit and then turn it back on and when I do I always get this message.

So is this a hardware problem or a software problem or a virus problem?


Answer:Computer shuts off randomly

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different use... Read more

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Hey i recently built my own computer and put it to windows 7 ulitmate my crash report is this
Critical 7/9/2014 8:09:11 PM Kernel-Power 41 (63)

and my specs of the machine are as follows 8350 Amd unlocked black edition processor.
GtX 750 TI
6 GIGs of ram and a Asus sabertooth motherboard.

Can anyone help me?

Answer:Computer shuts off randomly

What spec is your power supply, make and model?

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To whoever is willing to help:

Your help is greatly appreciated. Starting about three days ago my computer has been randomly shutting down. I thought I did not have a big enough power supply, but that is not the case. I try to run virus system scan, but my computer would shut down before the scan is complete. Below is my system information.

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2
Language: English (Regional Setting: English)
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon™ 64 Processor 2800+, MMX, 3DNow, ~1.8GHz
Memory: 1024MB RAM

Answer:Computer Randomly Shuts Down

Have a look in the Event Viewer for any errors at the time of the freezes.To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.Check in all three categories (Application, Security, and System).If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.How To Use the Event ViewerThis type of rebooting behaviour is often caused by your computer overheating. You can check your system temperatures with SpeedFan, which should give you an indication of whether your system is running too hot.Also, I would recommend that you open your computer case and make sure all the fans are spinning okay and that there isn't an excessive amount of dust in there that would impede air flow. See the following Bleeping Computer tutorial for guidance on cleaning inside your computer.Cleaning the Interior of your PC

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I have a Gateway Turion 64 PC that randomly shuts down.. it runs hot a lot. I have run some scans. attached the second.. ithink it attached...
DDS (Ver_10-03-17.01) - NTFSx86
Run by Caroline at 20:19:24.86 on Sat 07/31/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.430 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TweakNow PowerPack\RAM_XP.exe
C:\Program Files\Common Files\Sym... Read more

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hey eveyrone on occassion my computer randomly shuts down without warning

well it does actually shut down it goes into some form of idle mode, where my monitor goes black and the powerlight blinks and i can still hear my computer running.

my question is could this be my monitor giving out (its a CRT comming on 7 years old now), or maybe my video card (which is only a month old)

or possibly a virus, but it doesn't happen often enough to make me believe its a virus.

this seams to happen once every week or two and i leave my computer running all day everyday with the monitor off

any help or ideas is apprecieated
P.S. i should also note that this seams to only happen while using windows media player (at least the last 4 times it has been while watching a movie on my computer and i have the most recent version of Windows media player)

Answer:computer randomly shuts down

Sounds like it is set to turn off after so many minutes under power management. You should be able to get it to come back to life by moving your mouse. (This normally takes longer than it seems like it should.) Or, you can go into power management and set it to never shut down automatically.

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Recently my desktop PC has been shutting down instantly. It usually happens when I move my mouse a little bit, but it doesn't require me to click on anything.

I originally thought the problem was with Windows, so I upgraded from XP to Windows 7. However, the problem has persisted. I've turned off the automatic restart feature in case of system failure. This happens after a fresh restart without any additional programs running, so I don't think it's a software problem.

So, if I'm correct in assuming that this is a hardware problem, does anyone know if this is likely a motherboard, video card, or power issue? I'm not quite sure where to go with this problem.

Answer:Computer Randomly Shuts Down

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I am having a problem where my computer randomly shuts down and restarts. This happens sometimes a minute after I get online and sometimes an hour or so after I get online. I am currently using dial up (kind of living in a temporary apt right now ). My computer is a Sony Vaio desktop with a 2.8 P4 with Win XP personal. I don't think it is the power supply because this only occurs when I am online no matter how long I leave my computer turned on. I have seen alot of forums where people have had this problem while playing games, but being that I am currently using dial up, I am not doing much of that. Also, I have plently of ram. The problem started recently when I installed Norton Internet Security 2005. Prior to that I had Norton Antivirus 2004. I have tried Norton tech support and they concluded that it wasn't a result of the Norton. Another thing that happened at the same time is that my javascripts in Internet Explorer quit working; but this only happened in e-mails. In other words I can open links on websites but not links sent to me via my hotmail account. However, these links still work when I access my e-mail from AOL. Kinda strange, huh? I am going to quit typing now for fear that my computer is about to shut off and I am going to have to retype all of this. Thanks in advance for your advice. - Matt

Answer:Computer randomly shuts down

Thats interesting.

I would download HighJackThis and post your log file in the HJT forum...a link to an up to date HJT can be found in their forum.

Good luck

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Hello, I been using my computer for the last bout 6 months now and havnt had an issue, and now all of the sudden it shuts down like someone is ripping the cord out of the back of it. Ive checked the temps to see if it might be an overheating issue but it doesnt seem to be, the avg temp is 30 Celcius, and it doesnt really get any higher then that. All the fans are spinning and airflow seems good. I have 1g of ramp and have a Nvidia 6800xt i beleive. A 1.8ghz processer and a 80g hard not sure bout the power supply, but I have a K8n Neo 2 motherboard. Another fact is that after it decides to turn itself off, I have to unplug it then plug it back in before it will power on again.

Plz help and ty in advance...

Answer:Computer randomly shuts off

Power Supply Units(PSU) are probably the most common thing to fail on a computer. Check if fan is working on the PSU. Check that your PSU is securely attached to the motherboard(if the PSU is not attached to the motherboard it will not start.) If fan is not working replace PSU.

It could be a other things. First Check voltages:

Input: If you have a multimeter check voltages on both your input from wall socket(should be between somewhere between 110-120VAC) If input voltage to PSU goes too low it is a condition known as sagging and will shut the computer off (this can be remedied with a UPS unit, APC makes good ones) [url][url]

PSU Output: check voltages coming from PSU. There are 3 voltages - 12VDC, 5VDC, 3.3VDC all which vary +/-10%. If lower then normal replace your power supply.

Another problem can be a dying power supply: It has internal components that are failing so you cannot tell if there is a problem by using a multimeter(voltages spike and sag too quickly to measure but enough to cause problems). If it is having intermittent problems that is a clue that it is the power supply. Replace it.

A bad or broken switch could also be the problem, but that would most likely just shut your computer down, not cut all power immediately.

If all you need to do is replace the power supply, you are in luck. They are not expensive and simple to install. Make sure you have the right form factor and is compatible with your motherboard.

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First before I say anything, I'll state that i have no computer knowledge whatsoever.
Anyways, ever since yesterday my computer has been randomly shutting down when playing games.
While i'm not playing games i am perfectly fine.
I already checked to see if it was a fan issue but the fan was working perfectly fine.
I also checked my computers temps with speedfan. I am thinking it might be a PSU problem but it doesn't seem likely.
Its been like this ever since i did a system restore when i got a virus called Windows vista defender 2010 or somthing like that.
I already checked if it was a virus problem with malware bytes but everything came up clean.

Answer:Computer randomly shuts off?

Game related issues are usually to do with RAM or the graphics card. If you go to Control Panel -> Administratrive Tools -> Event Viewer. Then if you can take a look in the application and/or system sections for errors and post what you find for the rough time that the PC crashed. You could try to re-install the drivers for the graphics card and motherboard and see if that works before posting your findings.

You should try never to do a system restore, use it as a last resort only, as they can cause all sorts of driver related problems. There is a much better fix for the vista defender virus, i posted on how to do remove it about a month ago.

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My hp labtop would shut off suddenly while the battery  had around 40-50% of battery life. I charged the battery to 100% and the same thing would happen around 50%. Fully charged it again and it suddenly shut off at 70%, but now the laptop cannot turn on unless the AC power cord is connected. Now when I turn on the laptop I receive an HP BATTERY ALERT - which says storage capacity of the battery to be very low etc.(601) I completed the system extensive test and everything PASSED, but the battery won't scan (Battery Check: Not installed).

Answer:Computer Shuts Off Randomly

Replace battery! 

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Logfile of HijackThis v1.99.1
Scan saved at 4:22:45 PM, on 8/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\Windows Registry Repair Pro.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\PROGRA~1\3BSOFT~1\WINDOW~2\Windows Clean-Up Pro.uzy
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSea... Read more

Answer:My Computer Randomly Shuts Off! This Is My Hjt Log.

Unless I'm missing something I'm not seeing an antivirus program running.

You can get a free one here Free Antivirus

I would do an online scan also here:

Free Online Virus Scan

Anything it can't delete make note of so it can be deleted later.

Do this also

Please download and run the following programs.

Go to and download Ad-Aware SE 1.05
Install and launch program. Click in “ Check for updates “ and download latest reference files.

From the main window: Click START. Under “ Select a Scan Mode” click “Perform Full System Scan”. Uncheck “Search For Negligible Risk Entries”.

Click Next to start scan.
After scan mark everything for removal. ( Right click and Select All )
Restart computer.

Go to and download Spybot Search & Destroy.

While online open program and click on Search for Updates. Download all updates.
Close all browser windows and click on “ Check for Problems “. Put a check in all entries it finds with a RED exclamation mark then click on Fix Selected Problems.

Restart your computer.
Post another log.

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Hi there. I recently bought a new processor and installed it, i'm 99% sure I used enough thermal compound when I installed it, and the socket is right, and the computer recognizes it. I checked the max temperature for all of my large components in my laptop and all of them are running at about a third of the max. The new processor is a 2.6 gHz and was never used before. The old one was a 1.8 gHz and worked fine all the time. Regardless, my laptop decides to shut down at random intervals no matter if I'm playing a graphics intensive game or just browsing the internet.

Answer:Computer randomly shuts down

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Hello. First of all, sorry for my english. I am from France and did not found any interesting forum that could help me. :/.Last week i finally got my new computer. It is a custom one. Everything seems great. I am able to run every games without lag or anything. There is just one problem. Sadly, the computer randomly shuts down without warning, there is no messages or anything. It just and simply.. Shuts down. It restart by itself. I don't have any message when it restarts. I tried to watch the temperatures and everything appear to be fine. I gave back the computer to the guy and he had the same thing happening to him when he was trying it. It even happened on youtube once. How rude. He gave it back to me yesterday night saying he tried and it stopped to shut down for him. i tried, and it continued to do the same thing. I am lost, confuse. I certainly don't know what to do to with this issue. An example. I play SWTOR and if i go higher than Low Graphics my computer shuts down after few minutes. No warnings. Even though i have no lag at all in max settings. And like i said it randomly happens on a internet page as well. I really hope you guys can help me :/.

Answer:Computer randomly shuts down.

Does it shut down or does it restart? If the latter, Download BlueScreenView: downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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Hi everyone- I have quite a new Acer laptop which runs on Windows Vista, purchased September 2007. I've never had any problems with it, but in the last month it'll shut off randomly in the middle of activities.
I wonder if it's over heating? It's turned off particularly frequently if I'm in the middle of converting music from WMA format to go into iTunes, or if I've been using Channel 4 On Demand to watch episodes I've missed on TV. I'm not sure how to tell if it's over heating or not, the temperature itself doesn't feel particularly hot, just warm (although I thought this was the usual case). I've been using iTunes all year, along with Channel 4 and but it's only started recently.
It will just completely shut off in the middle of activity and will take a couple minutes to even let me turn it back on. Has anyone heard of anything similar? I have full insurance coverage in case it's a problem with the computer, but I wanted to check if the problem could be fixed by maybe buying a base with a fan on top of it, I know people who have those which say it helps. Any help would be appreciated as I'm quite an amateur when it comes to these kinds of problems. Thank you very much!

Answer:Computer randomly shuts off?

Have you tried speed fan that can detect all sorts of temps try that and check for dust in the heatsink

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is there any way i can fix this? im running xp
its gotten worse now, it use to be when running big programs now its just random
its also takes a while after it shuts off to be able to work again

Answer:computer shuts off randomly

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I am using Windows XP on my Dell Dimension 8300 and am in Internet Explorer when the computer shuts down randomly. Before it closes completely a screen comes up showing "Dell Ultrasharp, Genesis Display". I don't know what this is or why it is happening. Any positive direction to solve this problem will be appreciated.

Answer:Computer shuts down randomly

Does this only happen when you use Internet Explorer? Did you install something new recently?
Also, how long ago have you cleaned the inside of your computer? It is quite possibly a heating issue that is causing the shut downs. Clearing all the dust form the inside using compressed air can do wonders for heating problems.

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Hello, Like my title says my pc will shut off randomly. It first started while I was gaming however an hour ago it shut off while on facebook. My pc was only on for a good 5mins prior to shut down. While gaming my GPU temp and PCB temp were normal, so I don't see this being a over heating issue. I just cleaned out the dust from my pc hoping that will be a easy fix, but we all know nothing is that easy so here I am. Here's some info about my pc.
Windows 7 64 bit
PSU-TX650W Corsair-1 year old
AMD Phenom II X4 940 Processor 3ghz-1 year old
3gb of memory
NVIDIA Geforce GTX 260-1 year old
I think this is my hard drive so forgive me if I'm mistaken
I ran scans off AVG and shows no signs of a virus.
Thank you for your help!

Answer:Computer shuts off randomly

d/load and run the h/drive makers diagnostic utility on the h/drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

if it comes up clear run

chkdsk /f

are you seeing any error messages

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Hello. I've had my computer for about a year and a half. This issue started yesterday.
My laptop will make a clicking noise, and then shut down. So far, this has happened twice. Once each day. 
A friend told me my laptop is probably overheating, and it shuts down to prevent that, but this second time, which happened only minutes ago, my laptop, wasn't even hot.

Answer:Computer shuts down randomly

The clicking could be coming from your hard drive if it's about to go out. Also it could be coming from the fan inside your case hitting a cable.
Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - , taking care to post the link for the snapshot.

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Hi guys I have an E-Machine that is all the sudden having a very annoying problem.  When I turn on the computer I get to the Windows user name log in screen and click to log on under the names and the computer hangs for a moment then shuts off =/ My first guess was that the power supply is defective but I wanted to get some other ideas before I chance that idea and buy a new one.  Any thoughts? Also there has been no recent Hardware installs conducted. Specs for the computer:Windows XP Home 2.60 ghz Celeron40gb Harddrive Ultra DMA3D Intel Extreme Graphics AGP256MB DDR Ram

Answer:Computer Randomly shuts down


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For some reason my Laptop shuts off randomly. I have no BSOD. Its like I held down the power button. Is there a setting that make your computer shut off after an amount of time or could it be a..... VIRUS

Answer:Computer shuts off randomly.

Run some temperature measurements, it could be heat related.

If you're concerned about a possible virus what does your anti-virus program say when you scan?

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So i have a acer extensa 5420 windows 7 and just 2 days ago after having it for years i cam to a problem i been trying to fix and cannot figure it out so please help me sumone.

the computer seems to shut down at completely random times mostly when i watch a video or play a game.
i have updated the drivers that were outdated
cleaned the fan
no over heating detected
scanned for viruses using both malware bytes and windows security essentials

please help im at a loss

Answer:computer shuts down randomly

When you say "no over heating detected" what exact temperatures are you getting? Did you check the CPU and the GFX temperatures? Either can crash the PC.

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Lately i can barely even stay on my computer for over 30 minutes, or it just completely shuts down. I have no viruses, i use mcafee, i checked it already. Any comments or suggestions would help, i can't stand it shutting off anymore, please help me!

Answer:computer randomly shuts off on its own

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my laptop randomly turns off during a full screen gamesomebody plz tell me what the f**k i'm meant to do!!!I use windows xpEmail me PlzCheers Joe.t

Answer:Computer randomly shuts down HELP

Who cares is right... If you keep on posting a million times, we won't take you seriously...[glb]Flame[/glb]

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Let me go into more detail:Whenever i go into a full screen game such as grand theft auto, after 5 or 10 minutes my laptop shutsdown, despite being plugged into the mains!!!This is getting really annoying...could it be virus?some try and help me!!!!

Answer:Computer randomly shuts down HELP 2


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Those are my temps .
CPU Digital Thermal Sensor:
CPU#0 Core0- min 24C , max 30C
CPU#0 Core1- min 24C , max 32C

ITE IT8720F:
Temperature 1: min 22C , max 22C
Temperature 3: min 175C max 182C

SAMSUNG HD1035J Temp: min 25C , max 26

Ati GPU (ati radeon hd 5700)
GPU thermal diode min 40C , max 45C
GPU TSO(DispIO) : min 39C , max 42 C
GPU TS1(MemIO) : min 33C , max 39C
GPU TS2 (Shader): min 40C max 44,5C
And i have question what is that Temperature 3:min 175C max 182C always if that one gets over 210 it shuts my computer down and then back in.

Answer:My computer shuts down randomly.

Temp 3 has to be wrong. Thats almost twice the temp of boiling water

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My computer randomly shuts off whenever I do any 3d tasks(games videos).
I have Windows XP SP2
AMD Athlon 2.16GHz
ATI Radeon 9800 Pro 128

Answer:Computer randomly shuts off

Please post more info. If you can, go through the Event Viewer in Administrative Tools and look for any errors in the System section.

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As the title says my laptop (Compaq Presario r3000 WinXP Pro, Pentium 4) shuts down at the oddest times. Now usually it happens when I accidently move the charging/power cord. (I need to leave the cord in because my battery has been shot for a while.) So I think it might have something to do with the power connection but then sometimes it just shuts down when I'm not even touching it.
Could it be that the cpu is getting too hot? I've tried taking the back cover off to clean out the fans but I couldn't get one of the screws out because my screwdriver broke. So I figure I'm going to try that first when I find a new screwdriver thats not a piece of junk.
Any other suggestions?

Answer:Computer Randomly Shuts Down

You've stated the 2 most obvious places to start looking. Heat could cause it, or the power connection inside the laptop could be loose. Possibly where it's soldered to the board

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About 20 or 30 mins the computer reboots on its own. Any idea what it could be?

Answer:computer shuts off randomly

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I have a problem related to this.  My computer will power on, but occasionally it will randomly shut down.  The screen goes black, but the power light stays on for about 15 seconds.  Then the light goes out.  I can turn the button back on, but Windows then asks me to verify my identity before I can continue (as the power failure somehow affects the operating system).
On a related note, the battery overheats just before shutdown occurs.
When I contacted Acer for this issue a week ago, the administrator gave me a fix involving the reset of a battery.  Unfortunately, I did not write down the instructions and tried to do it by memory.  Obviously, that memory failed me.
If someone in the community knows the instructions, please post them here.  I promise to make it so I have it handy.  Thank you.
[subject line edited to reflect new topic]

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Hi everyone,

I'm having a bit of trouble with my computer which seems to randomly power down. It all started last night when I left the room to grab dinner. Upon my return, I found that my computer had mysteriously shut down. I turned it on, got to Windows, and it powered down without warning. I switched it on again, and this time it powered down even before Windows had loaded.

I assumed that the problem was due to my PSU, so I went out to get a new one this morning, higher wattage and all. Plugged it in, turned the computer on, and got a good 15 mins out of it before it shut down once again.

After doing a bit of research on the web, I thought that the problem might be due to the CPU overheating, so I switched my computer back on going into BIOS to monitor the temperature. I watched it rise steadily for about 20 minutes till around 105 degrees C before it shut down. I thought I had found the source of my problem. I switched back to my old PSU since I discovered that it was unrelated to the problem and proceeded to clean all the dust out of the computer's case. Started the PC again, monitered the temperature. It slowly rose and stayed steady at around 52 degrees C this time but shut down after about 5 mins or so. So it isn't a temperature problem.

I'm sorta lost now and don't know what to do. I can't even get in to run a couple diagnostic programs. Any pointers? Any help or advice would be greatly appreciated. I have a P4, 2 GHz with ... Read more

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I had a problem with my computer randomly shutting down after a power surge.
So I installed a new HD and did a clean win XP install. Still it didn't work. So I got it some new ram (I was running 1 gig before now I am running 2.50 gb). Still shutting down randomly.

I have no clue what is wrong with the computer or what I can do to fix it. My computer's restarted five times while writing this.

I am running an IP-95 ABIT mobo with a intel dual core 3.20 mhz (no overclocking, factory). I am running 2x2 gb DDR2 OCZ Dual channel gold memory (new). I have win xp SP 3 with a GeForce 7300 GS vid card. Can anyone please help? I've been trying to fix this computer for about a month and it's sooo annoying and frustrating.

For more info: When it shuts down only somethings I get a blue screen for a split second. Also, firefox continually crashed even when it manages to not shut down quickly. I am running trillian pro and only four windows of firefox when it crashes but sometimes it crashed on start up or when I just have a word doc open.

My Minidump folder is filled so I posted the last two in RAR format for you guys to check out.

Answer:Computer STILL shuts down randomly


Try booting in Safe Mode and de-check 'Automating Restart' setting.
This way you will see error message.
Go START > RUN... > type MINIDUMP and hit Enter.
If you have 'dump' files, post them here...
Maybe you have viruses which are causing your PC to restart...

If it is not software failure, I would suggest to go into BIOS and check CPU and Motherboard temperatures. Poste them here...

Is your PC dusted from inside??? If it is, maybe CPU is over-heating...

And tell us what make/model PSU you have...

Keep us posted...

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Hello there, heres the details;
1.) computer shuts down on any screen but more frequently on games like ms pinball, candy crush saga, and when a video is paused and we go and make a coffee.
2.)it won't start up again untill about 20 minutes from being shut down
3) if we try to reboot it straight away sometimes we get the error file missing or corrupt. (though this only flashes for a second)
3.1) most the time, we get a blank screen
3.2) theres no beep at start up during these blank screens.
4) its not the graphics card, removed it and it still had the same issue
5) windows 7 will not install, dont know why. gets a little through and crashes.
6) ran lots of malware antivirus and adware programs, still shuts down.
7) its is quite random, but can crash after 20 minutes of start boot, but more frequently it allows us to run irt for 6-8 hours before first crash of the day then becomes more frequent after that reboot ie every 5, 10, 15 ,30 minutes.
8) we use the machine average 16 hours a day, its our hub
9) ALL components are in acceptable temperature ranges according to piriform speccy.
10) here are my specs's;

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 2047 Mb
Graphics Card: ATI Radeon HD 5400 Series, 1024 Mb
Hard Drives: I: Total - 38132 MB, Free - 15030 MB; E; 100gb (this... Read more

Answer:Computer Randomly Shuts Down

This appears to be the same issue as you thought was solved on this topic
as my good colleague Flavallee said - you can simply continue on that topic - as all relevant history to the problem is there

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I don't know if anyone can help me, but it would be great if I found a solution.

I have an HP-Pavilion 1465dx series laptop. I have had it for 4-5+ years. The laptop will randomly shut down when not plugged in. I used to think it was a battery issue so I switched out the batteries and still experienced the problem after a time. Then I thought it was an overheating issue but it happens even when its in a ventilated area. The computer will shut off and I cannot restart it without pulling the CMOS battery and rebooting. I replaced the CMOS battery and this is not the issue. I've replaced the charger, and updated the drivers etc. Nothing seems to work. If I leave the computer unplugged in a low power state for sometime it ends up shutting off randomly when I go to use it (even if the battery is reading with power still). I don't know if this is bad memory.. Bad motherboard or what... I have ran all the diagnostic test long and short, virus scans, etc and nothing has come up with an issue so I don't know what else to attempt..

I am currently running:

Windows 7.
HP Pavilion 1465dx
Service Pack 1
Intel Duo 2 Core T6500 @ 2.10GHz

Any suggestions? Thanks.

Answer:Computer Randomly Shuts Off

Hi you might take a look through the steps here some will be the same as you have done Black Screen Issues and Troubleshooting

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here is my HJthis Log file, please help

- Thank you

Logfile of HijackThis v1.97.7
Scan saved at 5:47:47 PM, on 5/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\MemoKit\memokit2.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Michael\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Progr... Read more

Answer:My Computer randomly shuts off

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OS: Windows 7 64 Bit Ultimate
CPU: I5-2500K
Video Card: Powercolor 6850

My computer randomly shuts off this past 2 months and have not shut off in the past.

The computer:
- The fans have been cleaned and all the dust "blankets" have removed from the rear exhaust fan and the video card
- The computer temperature readings:
- If I recall the computer never shuts off during winter but has started this summer. I believe I require more fans because there is only a rear exhaust fan.
- The power cord on connecting on the power supply is strong and is not loose.

Would purchasing an intake front fan blowing to the back and an intake fan on the top of the case blowing down fix this problem? It has really caused me quite a headache as I thought it was either the power cord, or the temperature problem but I can't think of anything else.

Answer:Computer shuts off randomly.

Download HWMonitor from here:

Make sure to download the .zip file to your desktop.

Once downloaded to your desktop unzip the folder to your desktop.

Open up the unzipped folder and run either the 32bit Software or 64bit Software. How to tell the difference:
Allow HWMonitor to run while the PC is at an idle state. After about five minutes of running at idle take a screenshot and save the image to your desktop.

Now allow HWMonitor to run while gaming or doing heavy processing for about five minutes. Take another screenshot and save the image to your desktop.

In your next reply please include both screenshots.

What is the make and model number of your PSU, GPU, motherboard, etc.

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I am trying to fix my step-father's computer. We are not sure what is going on with it, but he recently started getting shutdown messages when he began using his computer.

The first error message that comes up shortly after boot up is something along the lines of :

"Generic host process for Win32 Services encountered a problem and needed to close" it then asks to send an error report. If you send one it goes through the sending report indication message and if you click ok the error will pop up again. If you choose not to send the report the message just keeps returning.

At random intervals (usually within 15 minutes of booting up the computer) he gets a shutdown message which says something like:

"Windows must now restart because the DCOM Server Process Launcher service terminated unexpectedly. NT Authority\System" And gives a 60 second countdown.

I have tried recovery console from the windows xp cd but the errors still pop up.

Another thing to note is the computer cannot enter safemode. It freezes at one of the drivers and then just reboots itself.

Any help is greatly appreciated!

Answer:Computer shuts down randomly


Repaired XP with disc. No longer shuts down randomly. BUT! I did a system scan with Avast and it found these:

A0033453.exe is infected by Win32:Alureon-EC [Rtk]

A0040479.exe is infected by Win32:Falder [Trj]

Would not allow me to repair or move the infected files so I deleted them.

How can I find out if these infections have been completely removed? Also, I want to make sure there are no more sneaking around before I return it to my father.

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Sony Vaio VPCEH390X
Intel 5 - 2.5 Ghz
Windows 7 Home Premium(64x)
BIOS: InsydeH2O Version 03.60.51R0190Z9
Computer is randomly shutting down(no BSOD) and the event log comes with 3 consistent errors I'll post below then ultimately ends with the 41 Kernel Power Critical.
I'm ran TDSSKiller, Malwarebytes, downloaded AVG with the TuneUp and ran test, and did chkdsk.
Source: DHCP-Client
Event Id: 1001
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x74E50BC0E1B7.  The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
- <Event xmlns="">
- <System>
  <Provider Name="Microsoft-Windows-Dhcp-Client" Guid="{15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}" /> 
  <TimeCreated SystemTime="2013-11-07T06:31:31.146449600Z" /> 
  <Correlation /> 
  <Execution ProcessID="1088" ThreadID="3108" /> 
  <Channel>M... Read more

Answer:Computer randomly shuts down

Hi, there are a few different things that can cause a PC to shut down suddenly. Can you describe what happens when it randomly shuts down, e.g. does it actually go into a shutdown sequence, does the screen suddenly go blank and all of the hardware shut off, does it freeze?
Also, does your machine have a CD/DVD drive, or did you install any emulation software for mounting ISO files? There's an error in your event log that makes me think there could be a problem there, specificially:

Error: (11/07/2013 09:59:31 PM) (Source: sptd) (User: )
Description: Driver detected an internal error in its data structures for .

Error: (11/07/2013 04:12:25 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:

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My PC randomly shuts down with no warning. This has happen 3 or 4 times over the last couple of years. I have done everything I can think of. I uploaded a video of what happens. Has anyone ever had this problem?

Answer:computer randomly shuts down

Hello mcoomer this a desktop or lappy?

Can't quite make out from the clip what it is. Plus how old ir it mate?

Sorry just seen it has a 775 socket - is the cooler clogged with particulate?

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I have a Dell laptop with Windows Vista and it will randomly shut down on me. It doesn't say that it is shutting down, it will just go black and turn off. It will happen when I am in the middle of something or when I am not doing anything.

Does anyone know what might be happening? And possibly how to fix it?

Answer:Computer Randomly Shuts Down

Boot into safe mode and see if that changes anything.

It could be that the power supply is dying.

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I have a Dell Latitude D531 running Ubuntu. The computer shuts down at random unless the power button is held down throughout session. It runs normally when I do this. What could be causing this problem?

Answer:Computer shuts down randomly

Install the program lm-sensors. From the command line, run sudo sensors-detect to find all the temperature sensors in your machine. Answer yes to all the questions. Once you've done this, you can run the command sensors to find your temperatures.

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When I went to college 6 months ago. I brought my desktop with me, worked fine before I left. Got to school set it up, and when I'm running many processes on my computer or loading up a game it will turn off. Then after that some times won't even turn back on. I thought maybe it was my power supply since the one I had was the minimum power I needed, and was old. So I bought a brand new PSU with more power, and the same problem is happening.

Here is my specs

Motherboard: Gigabyte S Series P35-DS3R
PSU:Corsair TX 850 W
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)
Memory: 4 Gigs of Ram
Hard Drive: 800 Gig HD Total
Video Card: NVIDIA GeForce 8800 GT

I tried many different ideas to fix it. I thought it was either the power supply was going bad, or over heating. But I got a new power supply and the heating is normal

Alright, I just removed everything from my computer, took motherboard out and processor out. Put it all back in and made sure everything was connected, and connected tightly. Computer turned on, and was loading everything. Tested loading a game, and right before the map loaded up it crashed. Then turned computer right back on, and turned off in a minute or so.

I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?

Answer:Computer Shuts off Randomly

reiger said:

I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?Click to expand...

For a fault that first started happening 6 months ago!
Yes please do a clean install of Windows to confirm its not software related
Note: A clean install means removing the Partition(s)

Obviously this is Vista 64Bit OS ?
I suspect that you may have a Gigabyte Restore disc (or image on your hard drive) with this computer as well?
Then try that
At least then you will know if its hardware related (as you suspect already that it is)

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I have been having a problem with my computer just randomly shutting down with no "windows is shutting down" screen or anything, it just seems as though the power cord was disconnected, but then just starts back up again. i was wondering if there was anything that i could do (i have tried a system restore ans even the HP system recovery, and neither work)

Answer:Computer Just Shuts Off Randomly

What programmes are you running when it shuts down?It could be caused by your compter overheating. You could try cleaning out the case.Cleaning the Interior of your PC

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if anyone, ANYONE! can help me, it will be VERY much appreciated.

System: 1.1g AMD Athlon,MSI k7t133 pro a, a gforce2 4\mx 400, 512mb ram, OS XP

As a gamer at heart I like my games to run...all the time.
I've had this problem which is on and off but very disturbing,
at times (varies per game) my joy bringing computer
.......JUST SHUTS DOWN , not even off. it seems as if its in suspend mode, everything is on HD light is perm on but reading no info. Screen goes off.... uhh hell 4 a gamer.

I've tried everything... updated detonator drivers, all the new Via drivers, even bios update.

I thought it may be my powersupply but only in games does this happen ARG!!. Also power supply is reading normal voltages when tested.

I even placed additional fans in the box and replaced my fan on chip for a more powerful one, thinking it may be overheating. PLEASE GOD HELP ME I'm GOING CRAZY.

So to anyone who may recognize the problem... I LOVE YOU.


Answer:Computer randomly shuts down help plz!! please!

check this article here

If the card is running agp 4x try 2x, you should have an option in your bios to change the agp

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About a week ago, right after getting rid of a nasty little adware/virus that slipped past Norton, my computer started shutting down on its own. Usually twice within the first 15 minutes of startup, once more an hour or two later, then it runs great for 10-12 hours, or until I go to bed.
-- I've been poking around in event viewer and see Event ID 41 Kernel power for all the times the comp has shut off. It also lists, under Errors, 3011 and 3012, Loadperf.
-- The PSU is eight months old, a Corsair HX850, which was swapped out when my other very new Corsair completely died a couple months after building my comp. 
Any help y'all could give me would be greatly appreciated. Thank you!

Answer:Computer shuts off randomly

Hello Bonnie Lass,
Please download these programs to Desktop, and Copy and Paste back here. Note these need to be done in Normal mode, not Safe mode.
Please post a snapshot with Speccy for more system details -How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)
Download Screen317 Security Check from Here or Here and save it to your Desktop.
Double-click SecurityCheck.exe Padlock Icon
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt
Please Copy / Paste the contents of that document.
Note 1:: If any security program requests permission to access the Internet, allow it to (it is 100% safe)
Note 2. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, (or similar) restart computer and Security Check should run
Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
 Click Go and Copy / Paste the result. (result.txt)
This may give us a better view of the internal problems.
Thank You .....

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Not a day goes by that my computer doesnt shut down on me in the middle of a task,wether its surfing the web, playing a game, or writing a report. I cant figure out whats wrong with it. Sometimes it will shut down within the first 30 seconds of turning it on, other times it will 3 minutes into and other times it will 10 minutes into it. i check all my plugs are fine, i ran scandisk, i defragged and everything came up hunk-dorey. so whats wrong with it, im baffled. Help!!

Answer:Computer shuts down randomly

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i can be doing any thing on my pc and it will shut down with out blue screening then restarts.
i have checked cpu and gpu temps all look ok and have done memtest on each stick which came back with a pass.

any help would be much appreciated.

Answer:Computer shuts down randomly

You might want to read how to properly post a thread. Since i made this mistake, no one helped me out yet.

Here's the link:
Blue Screen of Death (BSOD) Posting Instructions

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I received a pop up messge stating Warning!Security report. Your computer is infected! It is recommended to start spyware cleaner tool. Internet Explorer then opens <hxxp://>. Ever since this, I have been having problems with my computer shutting down. I have run all the antivirus and spyware software and some files have been removed. The problem still exist.My computer informationOS Name Microsoft Windows XP ProfessionalVersion 5.1.2600 Service Pack 3 Build 2600OS Manufacturer Microsoft CorporationSystem Name MAINSystem Manufacturer EMACHINESSystem Model T6520System Type X86-based PCProcessor x86 Family 15 Model 12 Stepping 0 AuthenticAMD ~2392 MhzBIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 5/13/2005SMBIOS Version 2.4Windows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"User Name MAIN\OwnerTime Zone Eastern Daylight TimeTotal Physical Memory 1,024.00 MBAvailable Physical Memory 312.18 MBTotal Virtual Memory 2.00 GBAvailable Virtual Memory 1.96 GBPage File Space 2.11 GBPage File C:\pagefile.sysDDS TxtDS (Ver_09-03-16.01) - NTFSx86Run by Owner at 19:50:33.65 on Wed 03/18/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.405 [GMT -4:00]AV: McAfee VirusScan *On-access scanning enabled* (Updated)FW: McAfee Personal Firewall *enabled*=============... Read more

Answer:Computer randomly shuts down

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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hi there - hope i'm in the right forum here.

i'm trying to find out why my computer has started shutting down randomly. i'm not too tech savvy so will just give all the info i can and hope some may be of use in getting help.

some specs as far as i can tell:

os - xp pro, version 2002
service pack 3
AMD athlon 64 x 2 dual core processor 5200+
2.27 GHz, 3.37 GB of ram

capacity of C drive 40GB
used: 14.3
free: 25.6
zone alarm (free edition installed and running)
avg (free edition installed and running)

i have a D drive too - supposedly with a lot more space but i don't know how to activate it and would never need more than what i've got on the C drive anyway. (though i do wonder now if having that space available may help this particular problem ... just a thought)

computer is 2 years old - built by some dude who sells them online. used mainly for internet, email and ... farm town. :-D

so as the heading indicates - my comp has started shutting down randomly. turns completely off. this has been happening for about 5 weeks and happens about 2 -3 times in any 24 hr period. sometimes i can get it started again straight away ... sometimes i need to leave it off for a minute or two.

i don't think i have any kind of virus or malware as have run all the scans etc and nothing out of the ordinary comes up. also the comp is running fine bar the shutting down thing. cables and leads all seem fine and secure too.

sooo .... Read more

Answer:computer shuts down randomly

One way you can check if it is a heat issue is to time the shut downs: if all you're using it for is nets and farmtown and it shuts down consistently (after 1 hour, or after 30 min etc) then its likely a heat problem. Boot it up, run till it shuts down and note the times, then let it sit an hour or half hour and repeat, and note the time.

Other option is a powersupply or RAMM issue, harder to test, so eliminate the heat thing first. There are stress test programs that will severely tax your machine, their point is to see what kind of operating temps it can handle, you could try one of those too, they have them here on MG

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My computer won't run in normal mode; it only works in safe mode. Whenever I try to boot in normal mode, the computer completely shuts off. There's no error message, no bsod, the computer just shuts off. I have a feeling it's the drivers, specifically the ati video card drivers, however, every time I try to install the drivers I get an error message. I even used driver sweeper, but to no avail.

Thanks for any help you can provide.

Answer:Computer Randomly Shuts Off

Most of the problems associated with a computer shutting down can be toed to heat.
Open the computer up and clean it thoroughly inside. Make sure all cables are firmly seated. If you suspect the video card is the problem, remove it and try to boot in normal mode without it. What happens?

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During a power outage, my computer shut down
When I turned it on, I got a message saying it was shut down because some drivers were not installed properly and it was shut down to prevent damage.
I restored to the last known good condition and it works for awhile. It shuts down again and I get the message again. Any Ideas?
Thanks, Billbillie

Answer:computer shuts down randomly


Download and run this application: BSOD_XP_v1.3_jcgriff2_PROD.exe.
Once it has finished running zip the folder TSF_XP_Support which can be found in your Documents folder.
Attach the zipped file to your next post.

Maybe then we can see why it is shutting down.

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my computer will suddenly change theme colors (to a light blue) and then the computer will shut off about a minute after. Once the theme changes colors I'm denied access to the start bar applications, a strange message appears if I try to open one: "the remote procedure call has failed and did not execute" this is followed by a long series of numbers and letters; then a second notice appears: "Explorer.EXE" followed by: "The remote procedure call failed and did not execute."

Then the computer restarts on its own.

I tried cleaning all the dust build up inside my computer but he problem continued.

This all started about a month ago. it seems to be getting worse - twice in one day.

Answer:computer randomly shuts off

actually I don't have access to any program once the computer theme changes color, not just the ones from the start bar.

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Every so often, maybe twice a day, my computer will shut down of its own accord. It doesn't restart, just shuts-down, and when I turn it back on I don't even get the scan-disk message.

The shut-down may occur when I am in the middle of doing something (grrr!), or when I am way across the room and have no programs running. There is never an error message.

All my drivers seem to be up to date, and all plugs are connected securely. I am running AVG anti-virus, I have Ad-Aware, and Search and Destroy.

I checked the system error messages in computer management, but I really have no idea what they mean. I seem to have quite a few though.

Today I got four system error 102s, and 1 w32time 36 error.

Yesterday was much worse, I can't even count the number of errors. They were: cdrom error #7 (lots), and service control errors #7023 and 7036. These errors occured multiple times in the same second!!

Any clue? This is driving me nuts!



Answer:computer randomly shuts off - help

check your temps in the bios, also check the voltages in the bios, make sure you psu is delivering constant voltages etc.

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I'm sure lots of you have had this problem, but there are so many possible causes! I'd like a little help figuring out what my significant other's issue is.
The computer will randomly shut down - he claims it does so when he accidently touches the side of it. Other times you can touch it and it will be fine. (Lose connection maybe? I'm somewhat doubtful)

It then won't start for a while until it eventually reboots itself. During the wait time there is a clicking sound. Once it reboots, it often gets stuck at the very first black screen after detecting hdd and such. It just freezes there.
While waiting for this inevitable reboot nothing he does can prompt any response from the computer. Pressing the power button doesn't even turn on the fans. Just the lovely chirping of an internal click, and a blinking light inside (numbers actually, switching from 00 to 01 I believe)

Anyway, after a wait and failed reboot, he can eventually start it up again.

On a side note, every time he starts his computer, he gets an error message that reads:

The instruction at "0x00000000" referenced memory at "0x00000000". The
memory could not be "written".

(not sure which letters/numbers are there... but they aren't 0's obviously... either way, the number and letter combo is irrelivant as the memory location always changes obviously)
This has been ongoing for a while longer than the reboot problem, and I've prompted him... Read more

Answer:computer shuts down randomly

Have you checked Event Viewer to see if there are any errors recorded correspnding to the times when the computer shuts down?

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I've had my computer for about a year now (was not new when i got it), and it's been fine until now. Suddenly it will just shut down for no apparent reason and it won't turn back on. I leave it for maybe half an hour and i can use it again for maybe an hour or maybe a few days, but then it will shut down again for no reason.It actually happened right after i downloaded a file, the obvious thing would be that the file had a virus with it, but i did a virus scan, spyware, ad-aware, and nothing. (note i used AVG free edition for virus scan, maybe it didn't pick up the virus?)Also, when I try to start it back up right after it's shut down sometimes it will jsut come on for a few seconds and then shut back down, but sometimes it will keep making the sound of it just starting up and do nothing until i shut it down.Anyone have any ideas on it?

Answer:Computer shuts down randomly

OverheatingPower Supply failingBad RAM.DLoad motherboard monitor and check your temps.DLoad and run Memtest to test the RAM...let it run for awhile...any errors and the RAM has gone bad.PSU ...replace. Don't buy a cheap one...they are headaches.patio.   8-)

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I need help!!!! my computer shuts down automatically and re-directs to a blue screen and says fatal error and gives a bunch of zero's...what does this mean..plz help!!!.thanks...

Answer:Computer Shuts Down Randomly!!!!!1

It can have many causes. We can start out with the ones that do not cost anything. First of all does this happen in safe mode also? Restart your system and press F8 during the startup; choose safe mode from the menu. Note everything will look strange because of using 16 color. Run the system for a while and see if it restarts. If it does, you have a hardware problem. If it runs fine in safe mode, you have a software, driver, tsr problem.

Once you know where to look for the problem, it becomes easier to solve.

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I have been having problems with my NEW computer as of late. Three times in the last two weeks my computer will simply shut off without any warning.

Also, there are certain websites I cannot access (such as as well.

I have followed the Read Me instructions and have attached the logs.

Answer:My Computer Shuts Down Randomly

rday22 said:

I have been having problems with my NEW computer as of late. Three times in the last two weeks my computer will simply shut off without any warning.Click to expand...

SInce your logs are basically clean other than a little bit of junkware, I seriously doubt this is related to malware. I suggest that you post in the Software Forum.

rday22 said:

Also, there are certain websites I cannot access (such as as well.Click to expand...

Is this the only one? Which browser are you using when this happens? Is it Chrome or Internet Explorer? Are you still blocked if you shutdown McAfee's firewall?

Perhaps look into uninstalling Mask My IP

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Hello all,ive been having a problem for the last couple of weeks
My pc just cuts out randomly..sometimes its 3 times a day..other days its fine!(it never happens while im playing bf2 or other games)
it usually happens when the computer is idol
Its a custom built amd 3800/1024ram/sata hd running windows xp home.
ive looked at the security event viewer and it seams this happens every time :

Event Type: Success Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 528
Date: 14/11/2005
Time: 20:00:12
Computer: DU-***********
Successful Logon:
Logon ID: (0x0,0x3E5)
Logon Type: 5
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name:
Logon GUID: {00000000-0000-0000-0000-000000000000}

this is followed by about 15 policy changes, events 848-850
there is also an NT AUTHORITY\ANONYMOUS LOGON(could this be a hacker?)
ive come to the conclusion it could have something to do with the latest update from windows,
or maybe the windows firewall?
hell it could even be my Motherboards built in firewall..which ive never used!

any suggestions??
ive search google/micosoft with no luck!
..i hope ive given enough infomation..please tell me if i need to explain it better!

:shocked: :shocked: :shocked:

Answer:Computer shuts down randomly!

does the pc come back again..... I am assuming you do not have it set to hibernate or turn the HD or display off when idle for a time ?

is it turning off like someone pulled the plug ? if it is do the lights go off stay off on the front ?
or is it just resetting ?

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I am on this toshiba laptop and sometimes while in use it just shuts off. The computer doesn't seem to be overheating, I was thinking maybe it has a setting that shuts the computer off at a certain temperature. Does anyone know if there is a way to check this? Perhaps some other suggestions. It seems to do this a lot while watching any kind of media.

Answer:Computer randomly shuts off.

Try looking in the bios settings there might be something in there

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A while ago, I posted a problem about my computer shutting down and throught I had it fixed after scanning/removing spyware and running disk check. But the last few days it's been happening again. It just shuts down while I'm working on something, either surfing the net, working in psp, working in windows movie maker, checking email, etc. Then I can't turn it back on by pushing the button on the tower. When I look in the back of the tower, the green light for the power isn't on, so I have to push the power cord in and out and jiggle it around a bit to get the green light to turn on and the computer to start up. What could be wrong?

Computer specs:

HP Pavilion 531w
1.3 GHz Intel Celeron processor
256mb RAM
40GB hd (11GB remaining)
Windows XP Home

Answer:Computer randomly shuts down

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Alright guys so I drove 1000 miles with my PC in the Uhaul. It was in a box and nicely secured in place. Now that I've set it up at my new place my computer likes to work sometimes. Once I turn the PC on it takes 4-5 seconds and than it turns off. Sometimes 10 seconds sometimes a minute. However every 10 tries or so it boots all the way and I can use the computer for about an hour before it just turns off... I've unplugged and re hooked up every component (inside and outside of the case)to see if something got shook lose. But I'm not having any luck.

What do you guys think is damaged? Or what could cause this to happen? I have no clue how to narrow it down to the problem. My specs are in my signature!


OH and another issue. I was long boarding with my laptop in my backpack and I ate it. Landed right on my back. So now the stupid thing won't turn on. It's a brand new laptop. lol.. Bad week eh? Both gone. Any help there would be appreciated too. The charger light turns on when plugged in, but nothing happens when I hit the power button.

Answer:Computer Shuts off randomly..

Could be something was shook loose during the drive or something could have melted. The back of those Uhaul trucks/trailers can get scorching hot during long drives. I'm not a computer expert yet so I'm not sure about any of this. Anyways I hope your PCs get back up and running soon.

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i have a customers computer that randomly shuts down in the middle of just general usage. I will do the basic trouble shooting, but any further info or tips would be great. Thanks.

Answer:Computer randomly shuts down

Common causes for this would be overheating or PSU failure.

Download and install this to keep an eye on your CPU temperature. Set it to display the temps in the task bar. If the temps are going over 80ºC you should check the fan is OK and that the heatsink is clean, also replace the thermal paste on the CPU.

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My computer keeps shutting down totally and without warning. At first I thought it was a problem with the game Warcraft II: edition, but I was just watching a youtube video and it happened again! Help would be much appreciated!


Answer:Computer shuts down randomly

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MY friend built a pc for me and when i started the computer its shut downs first the pc shuts down right after it starts..then after few boots my friend was able to set the bios and all..when we tried to install the windows the system shuts down again..sometime mid way thru the installation and some time even before the installation starts..i tried leaving the computer on for a while without trying to install the windows and it remain on..i dunno wats happening here..
My Pc Spec:
3.4 G Pentium D
512mb Corsair memory card
380w ATX12v psu that comes with the casing-Raidmax
160gb Maxtor hard drive
i tried to install wind xp...
no video cards or sound cards..
im really lost n i hope u guys can help me out..thanks in advance..

Answer:New Computer Shuts Down Randomly

Hello and welcome to Techspot!

First two guesses are either
a) you don't have the heatsink seated properly and your system is overheating. Try reseating the HSF with some new thermal paste.
b) Your power supply is dying. Raidmax are well known for producing low quality PSUs that die out early.

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I just installed a A64 4000+. My computer has been randomly shutting off, not restarting. What is the deal? PSU? Hard drive?

Sometimes after it shuts off I cant get it to turn back on for a few minutes.

I have 450W PSU right now and dont have a high end video card yet. I have had my hard drive for about 3 years and use my computer daily.

Answer:Computer Shuts off randomly still

Mine is doing the same thing, I've been told its the power supply.

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Hello There

I have a HP Pavilion ZT3000; Cetrino WIN XP Home, and my computer shuts down randomly, it shows a blue screen for about 1 second and then it restarts.

Can you please help?



Answer:My computer Shuts down Randomly

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Ok this is what I have:

Memory: CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Unbuffered Dual Channel Kit System Memory Model TWIN2X2048-6400 - Retail

OS: Microsoft Windows XP Home With SP2 - OEM

Processor: Intel Core 2 Duo E6400 Conroe 1066MHz FSB LGA 775 Processor Model BX80557E6400 - Retail

Mobo: Gigabyte GA-965P-DS3 Socket T (LGA 775) Intel P965 Express ATX Intel Motherboard - Retail

Keyboard: Sunbeam EL-KB-07SL 2-Tone PS/2 Wired Standard Illuminated Keyboard - Retail

PSU: ENERMAX Whisper II EG565P-VE FMA(24P) ATX12V 535W Power Supply - Retail

Video card: Open Box: connect3D 3056 Radeon X1900XT 512MB GDDR3 PCI Express x16 Video Card - OEM

Monitor: Hanns·G JW-199DPB Black 19" 5ms Widescreen LCD Monitor - Retail

HD: Seagate Barracuda 7200.10 (Perpendicular Recording) ST3250620AS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM

Floppy drive: MITSUMI Black 1.44MB 3.5" Internal Floppy Drive - OEM

Case: APEVIA (ASPIRE) MX-PLEASURE-BK Black Steel ATX Full Tower Computer Case ATX 500W dual fan w/ automatic fan speed control. Connector 20 + 4 pin Power Supply - Retail

Optical drive: LITE-ON 16X DVD±R DVD Burner Black IDE Model SHW160P6S05 - OEM

I just got things together and I turned on the computer. I was getting ready to set the computer to boot from CD so I can install Windows. Then the computer just shut off. Then I turned it on again and once again it just randomly shut off. Some times it shuts off with in 15 seconds of tu... Read more

Answer:My new computer just randomly shuts off?!?!

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Hi guys, I built my PC around two years ago, didn't have a problem for a long time.Build:i7 3770K @ 3.5ghzeVGA GTX 680 (factory OC)16 GB Corsair Vengeance @ 1866 (4*4gb)ASUS Sabertooth Z77Corsair HX750 Modular/Gold CertStarting a little over a month ago, my PC would randomly turn off and reboot ONLY when in high-req games like GW2/Contagion/etc. It would not crash in browser/VLC/even League of Legends or FTL. I should note that it was NOT overheating, my cpu temp was a little high (80C) however I could run Prime95 and hit 100C without an issue, and my cpu should not shut off until 105C. I could mine dogecoins and still not go over 75C.After some testing, it looked like my RAM slot #1 was dead, as games were running seemingly fine with no RAM in that slot, so I RMA'd my motherboard. I also bought a new cpu fan just for the *censored* of it. I even reinstalled windows ENTIRELY, full wipe. Windows SFC found no problems, chkdsk found nothing wrong.Got my new motherboard and cpu fan in, my temps dropped considerably and everything seemed fine. For two weeks. Last night my PC randomly shut off in firefox, not running any games at all. Today I tried running Contagion and my PC shut off within 10 seconds. My cpu temp was 45C when it shut off, wasn't checking my gpu at the time, but I'm sure it was under 60C with how long I was playing before it died.At this point I don't know what the heck to do. I still have warranty on most parts, but fixing this is taking ... Read more

Answer:Computer randomly shuts off.

Clean the event log.Stat up the machine and play the game or program taught makes it stop.Reboot and look at the event log. Report what went down.

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