Computer Support Forum

Acer OrbiCam stopped working

Question: Acer OrbiCam stopped working

My orbicam stopped working on my Acer computer which has Aspire 5100-5023 on my notebook. After looking up the solution online, here's what I did...which did not solve the problem:

Alt/F10
Hit Restore
selected reinstall applications/drivers
once it was finished, it brought me to a screen where I selected Windows vista. Here's where I think I screwed up. I had three choices to install a driver: Bison Camera Driver, Acer Orbicam Utility Bar (Bison), and Suyin Camera Driver. I've installed the first two at least 3X, and the suyin driver 1x. Nothing is working. Obviously I did not do it correctly.

I think everything needs to be uninstalled, then reinstalled, correct? If so, what do I need to reinstall? Thank you. Confused but think I'm on the right track. Thank you.

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Preferred Solution: Acer OrbiCam stopped working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Acer OrbiCam stopped working

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Hey guys, i recently bought a acer aspire 5633wlmi and the orbicam has now stopped working, any suggestions? I ran a virus scan with norton which says it's fine.
 

Answer:acer orbicam not working

You can try this

http://www.acerpanam.com/synapse/fo....com&siteid=7117&words=all&keywords=&areaid=2
 

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When I launch acer orbicam on my laptop (yep, you've guessed it, it's an Acer) the page doesn't load and the picture starts flickering. I don't know why it does this, and it's been happening for some time now (I only just rembered it).

Thanks
 

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My acer aspire 5100 is running a tad slow, can you give me some advice to speed it up please.

Also main concern. My acer orbicam has stopped working. Can I have some help to get this up and running please.

Im running Vista - yes I know I hate it but what can I do.

Thanks

Lou

Answer:Help with slow pc and Acer orbicam not working

hello lou,

have a look in device manager and see if theres any signs of trouble in there,
click the + next to imaging devices and see if theres a warning sign...

start> type device manager click on it in the start menu...

did the laptop come with xp ?
how much ram is installed ?, vista needs atleast 1 1/2 gbs (min)
start>RIGHT click computer and choose properties , should say how much ram...

good luck

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Hi all,

I am new to this forum but I need some tech support and I don't know where else to go. Here is the issue:

I have an acer aspire 9423WSMi laptop which was shipped with vista home premium. Recently I installed (freshly, no upgrade) windows 7 enterprise. With some hard effort everything is working. But one thing is bothering me. The built in webcam is acting strange and I can't find what the problem is.
Currently it is installed using this driver and when I use the software the camera works. By default the capture program of logitech is running at start up. I disable this just like a lot of services I don't at once (they will start eventually).
My problem is that when I start Skype for example the web-cam won't work until I start the capture software. And now comes the peculiar thing. When I shut this software down (even the services attached to it). And reboot (or not) Skype, the web-cam is working fine. What is going on here why do I need to start-up a piece of software that doesn't need to keep running to use my web-cam in third party software.
Does anybody have the faintest idea what is happening here?

Kind Regards,

Carnelain

Answer:Acer orbicam (logitech) windows 7 not working flawless

The driver link to CNet listed Windows 95 - Vista, but not Windows 7. Also, the driver timestamp = Nov 2006, ~ 3 years before Windows 7 RTM came out.

You need to find a Windows 7 device driver or get a new webcam.

I looked on Acer Support driver site for the Aspire 9423WSMi, but could not find it. I found the 9420, which may be the series number. It only listed XP and Vista, not Windows 7.

http://www.acer.com/worldwide/support/download.htm

Regards. . .

jcgriff2

`

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Question: Acer Orbicam

I started my computer fresh with recovery disks. I have an Acer Aspire 5670 with built in Logitech Orbicam, which I can find no trace of now. My OS is XP. Can anyone tell me how to get my camera back?
 

Answer:Acer Orbicam

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Question: Acer Orbicam

I'm told my Orbicam is in use by another application. How do I find out what application that might be, if any?

Also, on a separate matter, I'm told I have two devices with no drivers. How do I find out what they are?

Answer:Acer Orbicam

Please check if you have any messanger on which is using this device. Please check all the devices in start up. start--run--type msconfig--disable all startup applications

start--run--type devmgmt.msc check which device have yellow question mark or exclamation mark on it. these are the deivces with no drivers

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Question: Acer OrbiCam

I have an OrbiCam built into my laptop. It won't connect because it says it's being used by another program. How do find out what program is using it?
 

Answer:Acer OrbiCam

You can check running program status in Windows task Manager.
> Right click the task bar
> Click the Task Manager
> Go to Process tab
Now if you are seeing here any process like orbicam.exe or anything related to orbicam just end that process.
Now restart the system once.
 

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Question: Acer orbicam

Can someone tell me how I can get my Acer orbicam to stop thinking another application is using it?
It's built in on my Aspire 5670 laptop.
 

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Question: Acer Orbicam

Guys I have an ACER 5685WLMi runnting Vista Home 32bit. 2 gig RAM MS Office and nothing else special. Skype, hotmail just the normal jazz.

I short time ago I did an auto windows update and my Orbicam stopped working. I didn't realise it at the time and now the restore point from that update is gone...

My cam is a logitech built in 1.3Meg version.

I get an error that says the camera is in use by another program and it doesn't appear to be or at least that I can see.

I have asked ACER for support but all they said I should do is a system restore, I don't really want to do that if I can avoid it as I don't have my MS Office discs with me as well other software discs.

I have seen many blogs regarding Orbicam troubles but none with a solution that can help me.

I have reinstalled that can software a number of times without success.

Can you guys please help me out?

Kind Regards,

Westy
 

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I had an orbicam on a 9301 which has suddenly stopped working? No help is avalable fron MSN & on line Acer site does not respond. I think that the problem is MSN upgrades but can't make sense of previous solutions to this problem as I don't know where the new driver is coming from such as an online site or from the PC. Any ideas. Geofpp

Answer:acer orbicam what happened to it?

click here download and update the drivers from the link in the solution above.

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Hi all.I have an Acer Aspire 6100 (XP Home)which has an integrated webcam. It isn't working any more and I can't establish whether it is broken or whether I have some software/driver problem. I have used Acer eRecovery to uninstall and reinstall but this hasn't helped. If I go into Device Manager the webcam is not listed in Imaging Devices. If I start the webcam softare I get a message saying that it is unplugged but if I continue with it and try and turn it on it tells me it is being used by another application. I have tried it in safe mode and with everything turned off in startup (apart from the acer programmes) to no avail. am I right in thinking that having run the installation software, if it isn't working it should be in Device Manager with a yellow exclamation? Oh yes, I have tried downloading the driver from the acer support site but this will not download for some reason. Can anyone point me in the right direction to try something else or should I just buy a new one?? Thanks in advance for any help. :0))

Answer:Acer orbicam problem

bump

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Does anyone know how to find a good document on the breakdown of the acer orbicam. It's for an acer tm5610. I have a pdf file consisting of the manual for the tm5610, but it does not show the breakdown for the cam or any other part of the computer for that matter.

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I hva an Acer9301 which has an orbicam but has ceased to function. The message from windowsis"no solution at the moment; a new driver is available that MAY fix the problem so contact acer inc site. However there is no means for progressing download and I can.t get any response? I cannot onderstand why it does not function as hardware internal to the PC and software should not be an issue. Any ideas?Geoffppp

Answer:acer orbicam what happened to it?

have you tried a system restore to before the problem occurred?

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My orbicam has stopped working after installing XP service pack3, have tried unistall -reinstall many times, comes up with registry error, anyone else had problem? or got some advice.
 

Answer:Acer intergrated orbicam

You can uninstall SP3 from Control Panel. I would Google the ramifications of doing that, but I think a lot of people have done it. It should be listed in Add or Remove Programs if you have Show Updates checked.
 

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acer orbicam missing Hi,I have an acer aspire 5570z and I want to get the camera working, but I think I may have deleted it because I cant seem to find it anywhere.If it is gone,where can I get a replacement one from??(this doesnt have the original os Vista,as have changed to xp and camera was there once) Cheers Terry

Answer:acer orbicam missing

Get ALL the drivers for your computer at the link below.http://support.acer.com/product/def...

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The camera attached to the case of my Acer laptop will not open as it says it is being used by another application.How do I find out which application is "using" it please? I am not uing SKYPE on the laptop.ThanksPhil

Answer:Acer orbicam problem

Task Manager may help.

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Ok lets get it from the start!My laptop is Acer Aspire Series 5100, my OS is XP SP2 -- ATI RADEON 1100 -- AMD TURION 64 -- DIRECT X 9c -- REALTEK HIGH DEF. AUDIOMy camera is Orbicam, also built-in.I had big problems adjusting its properties like exposure etc, usually via Skype, but no Skype anymore, so no more adjustments!So i decided to go hunting the web and find a good program free, or to purchase, so to i can adjust it.First thing I did, was to go to the Acer Site!I chose Drivers/Utilities and then my model.I have found 4 diffirent software -- 2 of them were drivers, 2 of them were utility.Like a smart (?) user, I saw the "Orbicam Software" Only for ORBICAMS like mine, and especially for my model.I installed it. I chose "drivers & software" install. And then, In the step 4, it says that it have detected my camera, I actually SEE myself in it --which means it works -- and I press DONE in my installer.When I start the program, I face this :WHYYYYY lol i dont get it!!!So plz if u cant help me with the Orbicam Software, plz suggest me programs for built-in webcams for only adjusting... I am furious i ve tried the software a hundred times....Your help is valuable, everytime i have a problem u always try to help me guys, u have my thanx in advance!

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My webcam used to work, no problem. Then inexplicably I got the old 'camera in use by another application' message.
I decided to uninstall and reinstall it. I downloaded software from the net - I think it's version 10.4.0.13.19

When I start it it now looks different on screen (presume upgraded from the original) There's a screen that appears for a second which is blank apart from the word 'reconnect', but then it disappears again and is minimised, leaving a small box with settings, microphone, take pic and take video logos on it .The laptop makes that ding dong, something's plugged in sound and then dong ding, something's unplugged again as it appears and disappears.

Everyone ALWAYS says install new driver. I ran Driver Agent and it said I had the latest driver, but who knows? Could it be wrong?

How will I know which driver to get? I know you can go to Logitech's site and download them, but last time I did that the camera disappeared altogether and my imaging devices folder went with it. The driver was 9.4.4.10.82. Is it possible that's a driver for the previous software - should I try to go back to the old software and reinstall the above driver?

Hope someone can disentangle me!
 

Answer:Acer Travelmate 6460 Orbicam probs

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Okay, I have an acer aspire 5101 notebook running XP professional sp2. Recently I've encountered a series of problems.

1. My usb ports on the side and back of the computer are not working. Sometimes they will work and then stop functioning shortly afterwards, and sometimes they won't work at all. It's quite frustrating. Though curiously my mouse works fine. It's just everything else they have an issue with...
2. The Acer Orbicam used to work fine but now if it is switched on, I get white lines then the computer blue-screens and restarts.

I have tried to:
1. remove all references to the usb ports and hubs in device manager so they reload the drivers on restart. No cigar.
2. set the power supply to the usb keys to never switch off.
3.Uninstalled and reinstalled the orbicam drivers and software. Nada.
4. throw the laptop through a wall.

Please help. My brain is going to explode. :cry
 

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Hi, I hope someone can help, the crystal eye webcam on my Acer 6930g has stopped working, I dont know what I have done, it was working fine. Now when I try to start it up a box appeers saying:

Acer crystal eye webcam.EXE - unable to locate component
Thisapplication has failed to start because Image.dll was not found. Re-installing the application may fix this problem.

I have tried re-installing application but still keeps coming up with same box.

This is a real pain as I am now unable to skype my son who lives with his mum. Please Help
 

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Acer 5100 aspire, OS-XP mce, Lost use of my camera, Doesn't turn on. passes Diagnostic test. I went to Acer website for Drivers and downloaded them but cant install them for some reason. I'm sure its somthing Im doing wrong, need help with that. Also I found a way to fix it through E-recovery system,but I can't get it to open using the alt + F10 buttons as instructed. I can get it to open using power management program but when it does open I get a screen that says Initializing e-recovery system. This screen will stay that way for hours (3 the last time I tried it). Don't know if its really doing anything or not. Other than these problems the PC is working fine...

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How do you repair this and how did this happen?
 

Answer:ACER(W~1.SCR has stopped working

If you have recently installed anything (usually a screen saver program) uninstall. Don't just delete.
 

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Acer eRecovery not working recently.When I click the icon it displays BACKUP/RESTORE table and shut down system immediately showing"A problem has been detected and windows has been shut down to prevent damage your computer. int15.sys the driver is attempting to access memory after it has been freed." I have already tried system restore/ ALT-F10 option .

Answer:Acer eRecovery stopped working

... what error message are you getting? when you try <Alt>+<F10> (<< click).... Posting is provided "AS IS" with no warrantieshttp://a.imageshack.us/img833/1862/...Grrrr... ...im

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The CD/DVD drive has stopped working. When you insert a disc, normal sounds, but can here a slight ticking, then drives stops as not recognised by Windows Explorer. It has worked in the past as installed drivers from disc for new printer around 6 months ago. Any thoughts please?













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Answer:acer aspire e1-572 cd/dvd stopped working

mjmuk,
 
You can contact the Acer technical support in your region to see what options are available to you, which most likely is to purchase a new one.

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Whenever I switch the pc on it just displays my background and icons but the mouse doesn't work, or speakers, or when I put a disk in the drive (I hear it spin but nothing loads) also occasionally for maybe a minute my keyboard will work but then stops.It displayed this:ntimui.exe-Corruptfileprogramfiles|newtechinfosystems|NTICD&DVD-Maker7|cdmkr32.hlpand said it is corrupt and unreadable, run Chkdsk utility but I can't find any disks for the computer.Please someone tell me there is another way to fix it or is it doomed? :(

Answer:My acer computer has stopped working. Help!

sounds like a corrupted file, download a replacementmike

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Where can I download drivers for my webcam, SPCA 2082 . Acer suggest trying to reboot to factory settings but just need to get my web cam working again. Installing the drivers would be so much simpler and less hassle. Anyone , please help

Answer:M Acer AspireE1-530 web cam stopped working when I...

butlermk3,
 
You can try a system restore to before you downloaded the newer Skype version that seems to have caused the issue to occur, that might fix it.

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Basically I made my PQSERVICE Partition Active. Rebooted my machine and it went straight to e-recovery.2 options - I selected the option to restore to factory default.Sat and watched in awe as the system started to load a selection of pop******* image files from location D2D/IMAGES on the partition.However every time it fails on part 146, hangs then restarts the whole process of copying these again this happens 3 times then error message telling me it failed.I went to the partition PQSERVICE navigated to these files and part 146 was there and was the correct size etc, I am pretty dam stuck now as i cannot get the system restored.PLEASE HELP IF YOU CAN

Answer:Acer e-recovery stopped working & is corrupt

Try to order the recovery DVD from Acer or buy a Windows install cd; whichever is cheaper.QuoteThe second cause : in this case hidden partition PQSERVICE was erased or damaged, or you replaced the disc and in this case it is not present.If you did not previously make a backup of your system by making an image disc. It will not be possible to use the D2D recovery. Your only hope will be to have in your possession Acer Recovery CD/DVD.End QuoteArticle Source: http://EzineArticles.com/794500Copying the files from the restore partition to another partition will tell you if the files are correct or the programming is correct. If the copy fails, you just found the problem.

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Ok, I think this has something to do with my screen saver. My ACER computer sits for a while and then an alarm goes off. The Message Unspecified error starts in a cascading block down the screen. After about 20 seconds another box pops up and the alarm stops. The new message reads ACER(N-SCR has stopped working. This started yesterday when I downloaded my #3 update to my windows vista 64. Any thoughts?

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I just updated my Acer ES1-511 notebook (Win 8.1 x64) and my touchpad stopped working after restart.I went to the Acer driver website and reloaded the Elantech driver, rebooted, and same problem.I went to the Acer driver website and reloaded the Intel I/O driver chipset, rebooted, and reloaded the Elantech driver.Still no success. Help. Laptop is of limited use without touchpad.













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Answer:Acer ES1-511 Touchpad stopped working after latest...

Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511Be sure to select Win8.1 64-bit as OS.

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hello, ive had an Acer Aspire L320 for quite a while now,

ive had it upgraded by a computer shop to make faster with some more ram and brought up the hard drive space to 320Gb and it was running fine till yesterday.

it has been running 24/7 for a while with maybe a restart every 2 months or so, and had no problems with it and now i plugged it in (after a LAN party needing space) and it wont even turn on. it turns on the fans when i plug it in and when it press the power button it doesn't respond and continues to run the fan.

I have alot of experience building computers, but this is my absolute worst nightmare because its so cramped inside. can someone direct me to what i should to to fix it or what to check and/ or replace
 

Answer:Acer Aspire L320 stopped working, HELP!

New power supply would be the first thing I'd try.
 

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Hi all,

I'm new to this forum and have a request for help,

I have an Acer Aspire Timeline Ultra M3-581TG with the following spec:

Acer Aspire Timeline Ultra M3-581TG NX.RYKEK.010

Except i'm running windows 7 and have just the 500GB HD on its own.

I only have had it since christmas and have been VERY happy with its performance so far...

BUT lastnight I switched it on and the keyboard and touchpad is completely unresponsive, when I went into control panel-hardware-keyboard there was a red "x" symbol beside it and when I ran a diagnostic on it it stated the driver wasn't installed properly and searched itself for a fix, It seemed to find something and tried installing it but then reported it wasn't installed properly.

I restored the laptop to two different previous restore points with no effect and so have since undid all restores (using the onscreen keyboard and a mouse).

I have tried pressing F2/F6/F8 on startup but with no effect....

I have seen a fix that has seemed to work for people where they disconnect the power lead and battery, press and hold the power button for 30-45 secs, connect just the battery and reboot, however my battery is internal and can't be clipped out like most laptops...

I'm running out of ideas and most driver update sites seem to be a trick to get you to install their software for free then charge you for anything else so any advice would be GREATLY appreciated, I don't want to have to get an external HDD, back everythin... Read more

Answer:Acer Ultrabook Keyboard stopped working!!

Try the following drivers.
Oddly enough, I could not find official keyboard drivers for your model, only touchpad drivers.
I'm assuming that your keyboard uses a windows included driver.

These are for Windows 7 64bit.

http://global-download.acer.com/GDFi...Step1=Notebook, Ultrabook&Step2=Aspire&Step3=Aspire M3-581TG&OS=701&LC=en&BC=Acer&SC=EMEA_27

http://global-download.acer.com/GDFi...Step1=Notebook, Ultrabook&Step2=Aspire&Step3=Aspire M3-581TG&OS=701&LC=en&BC=Acer&SC=EMEA_27

For more drivers, search your model number here.
Acer | Download

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Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

Answer:Random keys on my Acer S7 stopped working

I should also add- when I start up the computer, the password box is full of the black dots as if a key is stuck.Any advice would be hugely appreciated!Thanks guys!

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I can do a skype audio test and the mic works for the short time of the test. However when i contact someone the mic works for about a minute and then mutes itself ,i have tried a plug and play headset and the same thing happens with the headset. HELP PLEASE  thanks George

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Hi! FN+F5 of my Acer Aspire V5-473PG has stopped working. The other functions are working just fine.OS is Windows 8.Please help. I don't know what to do.  Thanks,E.













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Answer:Acer Aspire V5-473PG: FN+F5 has stopped working.

Hello, See this Acer topic: Keyboard shortcuts not working and My hot keys are not working, how can I fix this?

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I was typing a document and I just hit it a little like just a tap and the charger stopped charging, I used a charger from another Acer laptop that looked the same and it worked even though it was too small. So I need to know where I can buy a charger that's :Input:100-240v~, 50-60Hz 1A maxOutput: 19v=== 2.1A

Answer:Acer aspire one 14 charger stopped working

You can either enter the keywords 'aspire one 14 charger' or the model shown on the charger label on ebay or amazon. Price is less than $20 for a new charger with free shipping. Jack E/NJ

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Hello
Using the above laptop my mouse pad has stopped working.
Now this may have happened when i tried an external wireless mouse by plugging it into a USB Port this works OK but if i remove it and try the mouse pad this has now ceased working.
Can any one help this elderly gentleman (80 and still going strong)
Thank you
jaysto

Answer:Mouse pad on Acer 5290G has stopped working

Welcome to the Forum

Make sure mouse pad is still turned on.
On the older acer to turn on or off.
FN & F7 turns off the touch pad. Not sure if it is still the same.
http://en.kioskea.net/faq/1902-disable-enable-the-touchpad. This May not be applicable to your computer, but I think that it might be.


Go to search type device manager and make sure that the driver is up to date
make sure thare are no yellow warning markers in the device manger


Try using system restore to a point, when it was working
http://www.vistax64.com/tutorials/76905-system-restore-how.html

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My speakers for my Acer E1-570 laptop stopped working. The headphones still give sound. It is not muted, Realtek driver software is up to date, and the troubleshooter test says it's working fine - even no sound produced.

Answer:Speakers for my Acer E1-570 laptop stopped working...

In this case, check if you have selected speakers as the default playback device. To know how to do this, refer to the section "Ensure that Speakers are selected as the default playback device" in the link below:http://acer.custhelp.com/app/answers/detail/a_id/4080/~/what-do-i-do-when-i-have-no-sound-in-windows... If the issue still persists, reinstall sound device drivers and see if that works. To know how to do this, refer to the section "Reinstalling the sound device" on the above mentioned link. If the issue is still not resolved, you are advised to take your laptop to nearest Acer service center to check if there is any hardware issue. To do this, the following link can be useful:http://us.acer.com/ac/en/US/content/service Hope this will help you.

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Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

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I just updated my Acer ES1-511 notebook (Win 8.1 x64) and my touchpad stopped working after restart.I went to the Acer driver website and reloaded the Elantech driver, rebooted, and same problem.I went to the Acer driver website and reloaded the Intel I/O driver chipset, rebooted, and reloaded the Elantech driver.Still no success. Help. Laptop is of limited use without touchpad.










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Go to Solution.

Answer:Acer ES1-511 Touchpad stopped working after latest...

Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511Be sure to select Win8.1 64-bit as OS.












View solution in original post

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I Have an Acer E1-570 2 days ago my camera was working fine but now nothing detects it. It is a build in camera and in device manager dosent pick it up either 

Answer:Acer Camera Stopped Working 2 Days Ago

Hi.. Does it give any error when you try to use the webcam? You may try to use the webcam using any app like Skype and check if that works.

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After recent system updatea the regular keyboard stopped working only the touchscreen keyboard works. i need to know where to start in fixing this issue. Thank you in advance!Carrie 

Answer:my Acer Aspire M keyboard stopped working

jamwithcarrie39,
 
I would suggest you perform a system restore to when it was working, it could just be a recent update that caused the issue to start occurring.

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Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

Answer:Random keys on my Acer S7 stopped working

I should also add- when I start up the computer, the password box is full of the black dots as if a key is stuck.Any advice would be hugely appreciated!Thanks guys!

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Relevance 59.04%

It's the oddest thing.  The mute button is not on and the volume controls work but there is no volume.  Any help or suggestions would be greatly appreciated  : )

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I just recently encountered a problem with my Acer Aspire E3-112 notebook keyboard that I had been able to fix and would like to share the solution with anyone who may encounter the same problem. I had used a USB flash drive to copy some files without any issues. Shortly afterwards, I noticed that the 8 key on the keyboard had stopped responding, but all other keys worked as normal. I had pressed Fn-F11 (NumLk) and the 8 key started working again. Pressing Fn-F11 again disabled the NumLk mode, and the 8 key also stopped working again. I tried rebooting the notebook, shutting down and powering back up, reinstalling keyboard driver, etc, but nothing worked. To rule out Windows OS related settings, I rebooted into BIOS, and noticed that the 8 key still didn't work when I tried to change the time, but the other number keys worked fine. The solution that finally solved the problem was to shut down the notebook, and then using a paper clip, push it into the Batery reset pinhole on the bottom of the notebook for four seconds. Upon normal powerup, the 8 key started working again. If your notebook has a removable battery, then removing and reinstalling the battery might have the same effect. 

Answer:Acer Aspire Keyboard 8 key stopped working after p...

Thanks for sharing. I've seen the battery reset fix a number of issues, but nothing as odd as the 8 key from working.
 
Cory

2 more replies
Relevance 59.04%

I bought a pair of headphones (Philips SHB7000). They work with my phone and Nexus. However, when I tried to connect them to my Acer Aspire V5 they got connected but after one second they disconnected. I tried again, and the same happened. I started to troubleshoot and  updated the BT driver (though it was updated) but nothing happened. Eventually I uninstalled the BT-device (Atheros). I downloaded the latest driver (again) från Acer website and reinstalled it. But now the BT device is no longer visible in the device manager or the start up screen...  I have uninstalled and reinstalled the correct (acccordning to acer support download) driver. No errors during installation. But I cannot get the unknown USB device to understand that it's a BT device. Even though it's an unknown device the computer doesn't promt this at start up. If I try to search for "new devices" it's not found. BT is forever lost on my Acer! Suggestions? RegardsJohn

Answer:Acer bluetooth device stopped working

Have you tried restoring to a previous date (backup up data)  or Acer erecovery while saving your data? Jack E/NJ

3 more replies
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I have read that HP also has this problem, but I have only found mixed results of success. it happened sometime after March 22nd 2015. I believe an update removed the "HID-compliant touch screen" device from device manager, it has just disappeared entirely, i have tried working with usb generic device's drivers, its not listed in there, i have tried enabling the service for HID compliant device, no luck. I have tried going to acer's website for the driver for that model, it is not there. its like they stopped supporting it. help guys, i'm stuck. i need either that driver, a third-party touchscreen software, or something short of restoring it to earlier state.

Answer:Acer touchscreen has stopped working after update

Open Device Manager and uninstall current monitor driver then reconnect your monitor to install Microsoft monitor generic driver.

7 more replies
Relevance 58.22%

hellowebcam of my laptop has stopped working and also when i search for it in the device manager i find nothing like imaging driver and webcam in the device manager. i am worried about it to be solved. i hope your instant reply with would probably resolve the issue i am facing. i am hereby attaching a screenshot of what it writes upon the screen when i open camenra. thanking yo

Answer:acer aspire E71-571 series webcam stopped working

You must disable "Change TPM (TCM) State" in BIOS. (BIOS -> Security tab)First, add a supervisor password, so that function will be available.Save BIOS settings and restart the computer.That's how I managed to fix it.

1 more replies
Relevance 58.22%

Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

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Relevance 58.22%

My usb port was working fine till morning but now it suddenly stoped working. I installed all drivers as well but its not working anymore idk what the problem is :/ is it hardware issue or software please help. I have Acer E5 575G Windows 10 Home Edition

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Relevance 58.22%

Hello friends.This is the first time this has ever happened so, I'm quite stomped. Today, my Launch Manger stopped working. In the past, an uninstall and reinstall of the product fixed the issue when it rarely occurred (only times in the past 8 years) Today, however, I've ran the full gambit of assault on uninstalling and registry clearing. I used Revo Unistaller Pro to uninstall Launch Manager and used CCleaner to clear old registry strings and and still nothing! Each time I attempt to reinstall the program, it still doesn't work.The OSDRC and OSDRC2 folders that normally house these image files:are now completely empty:I've tried simply copying and pasting the files over to no avail. There's something in the coding that's not calling the proper files to be used and I have not a clue on where the hiccup is. The [Fn] function key combos still work. The process just isn't using the visual image files as indicators.Launch Manager is listed as a start-up item in CCleaner but, it does not point to a file that's supposed to be starting..Task Manager does not list Launch Manager as a start-up item at all.I checked to make certain Normal Startup was selected in msconfig and it was and that didn't help. Now I am completely lost.Acer Aspire E1-571-6442Windows 8.1 x64-bit

Answer:Acer Launch Manager Stopped Working - Images Gone

You may try installing lauch manager from this weblink .Download Launch Manager App  Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

2 more replies
Relevance 58.22%

Hi, My Acer Nitro VN7-592G running Windows 10 Home 64 bit came with a working Intel RealSense 3D camera installed.After downloading from Intel the latest DCM and SDK the camera has ceased to work.

Answer:Realsense Camera stopped working on Acer VN7-592G

I am facing the same issue currently. Acer VN7-592G-58SJ running Windows 10 Home Single Language 64-bit (15063.13). Installing the RealSense DCM driver provided by Acer always ends up with either error -1002 or only the RGB and Depth camera showing up (there should be three devices for RealSense: RGB, Depth, and Virtual Device). Disabling USB powersaving features did nothing to help. Screenshot of installer with a different error number:

8 more replies
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Hi Can anyone help, the mousepad on my acer aspire laptop has suddenly stopped working completely!I've tried rolling back, which didn't work, and the device is showing as working okay in the mouse settings.I'm now wondering if it isn't a physical problem, anyone have any advice?CheersMinski

Answer:Help - mousepad suddenly stopped working on acer aspire

System Restore.Reinstall pad drivers.

3 more replies
Relevance 58.22%

Hi,My acer laptop(Aspire V5-471PG) DVD player is stopped working,cannot load/detect disk.When I pressed the button,the DVD player won't come out.My warranty until December 2015,how can resolve this problem,please help me,thanks alot. ^_^













Solved!

Go to Solution.

Answer:acer aspire V5_471PG cd/dvd Player stopped working

There is a high probability that this is a hardware issue. As your laptop is still under warranty, you are advised to contact nearest Acer service center by using the following link for further assistance:http://us.acer.com/ac/en/US/content/service Hope this will help you.

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This is probably in the wrong location. I could not find a Laptop area for R7 or just a general Laptop.Anyway. I am running Windows 10, never had a problem with the touch screen until recently. The "Basic Information" screen says I have no pen or touch input is available.....not true. this is a touch screen. I've used it consistantly, and without problems. I don't know what to try to fix the issue. I read somewhere that it might be a "power management setting" I tried to see if it was, I opened the Properties on each of my 3 "HID-compliant vendor-defined device" to see if there was a power management option. One did have it, but it was greyed out and unchecked. Can change anything there. I tried removing all the "HID-compliant vendor-defined device" and they reinstalled on startup, but no touchscreen.I'm wondering if the latest Windows update wiped the touchscreen out!!! Please can someone help? I'm an artist, and using the touchscreen is very important to me.-Karen

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Relevance 58.22%

My touchpad suddenly stopped working and I don't know what to do about it. I've beening looking around the web for tips and tricks but to avail. I tried Fn+F7 and various similar combinatins but they don't work. I also tried going into my mouse settings to see if it was disabled. It was enabled and said it was working just fine. I then decided to do a MBAM scan because I thought it could be a virus that is casuing the problem and no threats were detected. I then read that pressing F2 during start-up and enabling the touchpad through there is an option. I tried that and the option to enable touchpad wasn't on my laptop. Finally, I read that going back into windows 8 and doing some stuff with the BIOs could help, but this is a used laptop and apparnetly used to operate Windows 8 (can't confirm though) before I got it but I don't think I can change it back. The only temporary solution I have is using an extenral USB mouse, but I want to use my touchpad as well. Help, what do I do? Thanks in advance!













Solved!

Go to Solution.

Answer:Windows Touchpad stopped working for Acer Aspire E...

Hi,Go to Acer support site, download the driver for Elantech Touchpad, save it somewhere you can access.https://www.acer.com/ac/en/US/content/driversGo to Device manager(right click windows logo), expand "Mice and other Devices", right click Elan touchpad after highlighting it, select Properties, go to driver tab and uninsatll it, go to the downloaded driver and install it, you need to extract the downloaded driver, open the extracted folder, right click setup and run as admin.

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Relevance 58.22%

Today as I turned on my Aspire V3 laptop I found the system running extremely slow. Opening task manager I found RAM and Harddrive was almost running at 100%, then I checked it was McAfee scan that came with Pre-installation that is taking up all the resources. After about 10 minutes of running like this I decided to restart my computer. However after restart many system functions are no longer working. I can no longer access task manager. either CTRL+ALT+DEL or win-r wont bring it up. Tried MSCONFIG and again it wont start after I enter the keys. System restore similarly won't start after I click the bottons. There is no internet, clicking on device manager bottons won't bring up anything, driver update bottons similarly won't bring any response,  even reset to factory default botton won't work-was able to access the menu but when clicking on bottons nothing starts. - it seems as if the whole operating system is broke.  Since this McAfee program came with the Acer laptop (it literarily says McAfee Internet security -Acer on the program menu) was wondering if anyone from Acer knows about this issue and knows how to fix it. Thanks.

Answer:Acer aspire V3 laptop stopped working after McAfee...

Sounds like the reboot came up in safe mode. Try a shutdown, restart to see if it clears up. Rebooting while in something as intensive as a virus scan / repair is seldom safe. You should always let it continue until it's finished, even if inconvenient.

3 more replies
Relevance 58.22%

My Acer 5738-6969 laptops web camera stopped working all of a sudden. I tried reinstalling the drivers but it is not helping whenever I am clicking the webcamera nothing happens. Please suggest. I am in a mess. Need help from anyone urgently

Answer:Acer laptop built-in webcam stopped working

Remove your web camera in Device Manager and restart your laptop. Then re-install software. To do this, you must have admin privileges.CoolGuy

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Relevance 58.22%

I have tried all of the solutions suggested in other posts and have not had any luck. I am not even seeing HID options under device manager. The touchscreen just stopped working all of the sudden and this did not coincide with any updates or changes to the computer. I am furious about this as I rely heavily on this touchscreen for some of my school projects. I called Acer tech support and was rerouted to their useless third party support who guaranteed they knew what was wrong and how to fix it, but would only tell me if I gave them $99. What a complete scam. I can't believe Acer doesn't stand behind their products and offer free phone support or online chat. I will certainly never be buying another Acer product, but in the mean time if anyone knows how to fix this problem without charging me $100 I will be forever grateful. 

Answer:Acer V5-561P Touchscreen randomly stopped working ...

I should add that I am running windows 10 and have been since it was first released. 

1 more replies
Relevance 58.22%

Hello friends.

This is the first time this has ever happened so, I'm quite stomped. Today, my Launch Manger stopped working. In the past, an uninstall and reinstall of the product fixed the issue when it rarely occurred (only times in the past 8 years) Today, however, I've ran the full gambit of assault on uninstalling and registry clearing. I used Revo Unistaller Pro to uninstall Launch Manager and used CCleaner to clear old registry strings and and still nothing! Each time I attempt to reinstall the program, it still doesn't work.

The OSDRC and OSDRC2 folders that normally house these image files:

are now completely empty:



I've tried simply copying and pasting the files over to no avail. There's something in the coding that's not calling the proper files to be used and I have not a clue on where the hiccup is. The [Fn] function key combos still work. The process just isn't using the visual image files as indicators.

Launch Manager is listed as a start-up item in CCleaner but, it does not point to a file that's supposed to be starting..

Task Manager does not list Launch Manager as a start-up item at all.

I checked to make certain Normal Startup was selected in msconfig and it was and that didn't help. Now I am completely lost.

Acer Aspire E1-571-6442
Windows 8.1 x64-bit

Answer:Acer Launch Manager Stopped Working - Images Gone

Bump,

I'm beginning to suspect it's because I'm using Windows 8.1 & not Windows 7. I'm gonna test it in a VM soon. Any input would be truly appreciated.

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Relevance 58.22%

one night i left the laptop on because i was downloading sth ... in the morning the computer was turned off and when i tried to start the thing, it worked fine up until the screen that says "Starting Windows" (i have windows 7 btw) ... and i guess right before the desktop is supposed to show up i saw a blue screen for maybe half a second and the computer restarts by itself...well the same thing kept happening everytime i tried to start the laptop...after that i tried Safe Mode, Automatic Recovery Mode, Start at previous good config., and every other option that is available after pressing F5/F8 during startup ... since that did not work i booted the computer with my windows 7 cd and tried to reinstall the OS .... after i press "Install Windows" (or sth similar) it says "Loading setup" (or sth like that) and just stays that way --and trust me i waited long enough ... since that did not work out i got a windows XP cd and tried to install it ... it loads up well enough and rite before installation the blue screen appears again (but this time it just stays there) .... the only thing i can think of is maybe that last d/l i was talking about might have been a virus or sth .... and maybe i can resolve the problem if i could somehow load command prompt and format the hard drive (i have only one partition btw) ... i read somewhere that pressing "R" just when windows setup starts should take me to Recovery Console but that didnot seem to work ou... Read more

Answer:Acer aspire 5739G laptop stopped working

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Relevance 57.81%

Hi Guys
I am sure you get this a lot, but I just cant solve it
One day it worked, the next, not
It may have been an accidental FN plus another key
Have tried;
FN + F12
FN + Num Lock
Number Lock alone
All to no to avail

Pls help me, am sure its quite straight fwd

Thnx in advance guys

Answer:Acer Aspire 5742Z Number Keypad stopped working

Hi and welcome to TSF check the user manual from page 26 Acer | Download manual in the link

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Relevance 57.81%

Hi,
My neighbours computer is an Acer Aspire 6920G that is 9 months old, it has just come back from the store she brought it at and still has the same issue.
It runs Vista Home Premium, which I am not familiar with.
The machine boots fine, but does not recognise the keyboard, touchpad, and now has no sound drivers or options.
The machine was not sold with a Vista disc, just a generic recovery disc that does not allow me to use the SFC /scannow or repair console.
I am familiar with XP to intermediate, but never used Vista before.

Can anyone please help
 

Answer:ACER 6920G Keyboard, Sound and touchpad stopped working

can you attach a usb keyboard and mouse?
 

2 more replies
Relevance 57.81%

Hello,

I wanted to upgrade the drivers of my Moms Laptop which is 2 year old. Buy holiday gone haywire! Here's what I did:

1) Uninstalled all Drivers from Windows XP Add/Remove
2) Flash the BIOS successfully to 2.4 version. Reboot to Windows was normal.
3) From the regional Acer website, I downloaded all drivers. These are the driver list for info (not download this site):

http://www.laptopdriversfreedownlo [...] 32bit.html

4) I started with Chipset, then Video, Network, Sound, and last one was Bluetooth.
Problems:

a) Realtek Sound doesn't show up in the Device Manager (sound device disable).
a) MODEM driver doesn't install (no idea why).

NOTE: before I fiddled with this Laptop, there were no problems (a) and (b) at all.

Now I'm bewildered because I've played with dozens of Laptops (Windows/Linux/Mac) but never encountered such a stubborn problem (It was a lesson learned - never be too confident!!)

I'm not clear where I gone wrong? Assuming, does Acer laptops need drivers to be installed in a particular order? Sorry I'm somewhat new to this make.

Looking forward for your inputs.

Big thanks.
 

Answer:Solved: Acer Extensa 4630Z - Sound stopped working!

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Answer:not responding and programes stopped working on acer 5535 laptop

I think we need a bit more information than that in the title. Does the machine boot up at all, does it post through the BIOS OK? Has the screen frozen? Please tell us more about your problem.

3 more replies
Relevance 56.99%

Hello, i was trying to fix my microphone problem after i stumbled on a thread on this site, that advised to install audio driver from acer support downlaods. i did that, now my speakers dont work anymore. i need someone to help me pls. i have un-installed the high definition software but same problem.

Answer:acer 5552 speakers stopped working after installing audio driver

Are the "Speakers" set as the default audio playback device?

2 more replies
Relevance 56.99%

caps lock notifier not on....help!!!

Answer:Acer Aspire laptop caps lock notification stopped working

Check the setting in Control Panel > Ease of Access CentreClick the blue "Make the keyboard easier to use" item.Make sure "Turn on Toggle Keys" is ticked.Click 'OK'

3 more replies
Relevance 56.99%

Help!!! yesterday it still working but today,no sounds come out from the speaker,I used headset to test it and it's work,but when I unplug my headset it still no sound,I already try to reboot using safe mode but getting confused.. what can I do???
f.y.I : I already check the sound driver,no question marks appeared.
 

Answer:My Acer Aspire 4741G laptop sounds suddenly stopped working

"I already checked the sound driver, no question marks appeared"... Do you mean no exclamation points like this (!)? If you can hear normal sound from the headset the sound driver is okay. This could be caused by a keyboard setting. Make sure the sound is all the way up and that it is not muted
 

9 more replies
Relevance 56.99%

Please help me solve this problem, it is really annoying. I tried to access Acer ePower Management but there was an error "... stopped working". Then this error message appeared "WMIServi Application has stopped working".

---

Here is a log file for reference:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:45:45 AM, on 21/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\TimeLeft3\TimeLeft.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Users\sarah\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Users\sarah\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Axantum\AxCrypt\AxCrypt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe ... Read more

Answer:[SOLVED] WMIServi Application Has Stopped Working - Acer Aspire 4710

If this is a recent problem, start by doing a System Restore..

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Relevance 54.12%

Hello All. I'm new to the site, and after having been tasked to fix my girlfriends computer. I'm left scratching my head. I don't know what she or her son did to this machine but everything I have tried has not worked. So any help would be greatly appreciated.

Machine - Dell Inspriron INSP1440

OS - Vista 32-bit SP2

Issues -

Cannot start internet browsers outside of safe mode. Every time I have tried I get an APPCRASH Error.

IE - Internet Explorer has stopped working.

Problem Signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: iexplore.exe
Fault Module Version: 9.0.8112.16421
Fault Module Timestamp: 4d76255d
Exception Code: c0000096
Exception Offset: 000026d1
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


Firefox - Firefox has Stopped Working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 13.0.1.4548
Application Timestamp: 4fda6075
Fault Module Name: ... Read more

Answer:APPCRASH When starting IE and Firefox, DNS Client Has Stopped Working, and Host Process (Rundll32) has stopped working Errors.

Here is the DNS client has stopped working error

DNS Client has stopped working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_Dnscache
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000005
Exception Offset: 000250fb
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional Information 1: 7373
Additional Information 2: 38d9ec761cde35dc7ff9a3014cbc1e9a
Additional Information 3: 007a
Additional Information 4: f2126b35ab5de9a1c961e83e18b5e24b

21 more replies
Relevance 50.84%

HI,
I'VE INSTTALED WINDOWS 7 PROF.ON MY PC. I M TRYING TO INSTALL WINDOWS7ULTIMATE BY CLICKING ON SETUP.EXE AN ERROR MASSAGE APPEARED SAYING: [WINDOWS INSTALLER HAS STOPPED WORKING] THEN I TRIED TO INSTALL WINDOWS 8 ON MY PC.. BUT THE ERROR MASSAGE APPEARED SAYING SAME THING [WINDOWS INSTALLER HAS STOPPED WORKING] AND ALL OTHER SETUP IN THAT DRIVE ARE SAYING SAME THING.....DON'T KNOW WTTD.....HHHHHHHHHHHHHEEEEEEEEEEEEEEEELLLLLLLLLLLLLLPPPPPPPPPPP!
I'M IN BIG TROUBLE NOTHING IS GOING TO INSTALL

ERROR
Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_Microsoft? Windows? Operating System
Application Version: 6.2.9200.16384
Application Timestamp: 5010a298
Fault Module Name: setup.exe
Fault Module Version: 6.2.9200.16384
Fault Module Timestamp: 5010a298
Exception Code: c0000096
Exception Offset: 000020f4
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
E:\Windows\system32\en-US\erofflps.txt

Answer:Windows installer has stopped working or setup.exe has stopped working

Hi,

Lets start here:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Regards,
Golden

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Relevance 50.84%

this morning i got those 2 errors pop up, and i cannot get into system info, cannot do a system restore
running windows 7
 

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Relevance 48.79%

I get these two error messages every time I start my computer, is there any help? I have an Acer 4810T
 

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Hi!I'm completely out of ideas so I thought I'd run this by you fine people...I have a Dell inspiron, Windows XP. It's three years old. I play my music using iTunes, and the past few days the songs started sounding like there was interference - they were breaking up and all crackly. So I installed the new iTunes, same thing. Only then it stopped letting access iTunes altogether. When I try to open it a message comes up about Quicktime.I thought I'd uninstall iTunes and then reinstall it, so I backed all my music (and pictures, just in case), on to disc and went into control panel and tried to click on add/remove programs. It won't open. It just doesn't do anything. I've tried every which way and I just can't get into it.My computer is so slow (not to mention Dell is AWFUL, will never be buying one again.) I'm wondering if there's a way to fix this, or if I just might need to buy a new computer? I've been sort of looking at Samsung/Toshiba notebooks, but I'm hearing so many conflicting stories about which are good/no good. Anyway, does anyone know if there's a way for me to somehow fix this, at least temporarily? I don't have the original CD's any more so I can't even restore it back to it's factory settings. xoxo

Answer:iTunes stopped working, computer stopped working..

1. Softwarea) Clear out all temporay files and folders -- use Crap Cleaner click hereb) Scan for malware spyware and viruses --Free Anti Spyware :- Superantispyware click hereMalware removal tool click hereFree Antivirus softwareAvast4 click hereorAVG antivirus click herec) Clean the registry -- Use the tool in Crap Cleaner its very safe and also allows you to back up the registry first.d) Pagefile (Virtual Memory) -- Rght click MY Computer - select propeties - Advanced tab - Performance - advanced tab - Virtual memory click change, you can put the page file on a differnt drive (if you have one), click custom size and set Initial size to one and a half times the amount of memory you have fitted i.e. 512MB memory = set to 768MB, set maximum to double your memory amount i.e. 512MB memory = 1024MB click ok.If your hard drive is full and there is not enough room for the pagefile this can slow down, freeze or even cause the PC to crash (restart).e) Cut down on the programs that load at startup -- Start - Run type msconfig - startup tab- untick everything except for firewall, antivirus and antispywareand the services that run in the background. click here

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I have a Dell Inspiron one 2305 all in one PC. Came with Win 7, I updated to Windows 10 about a year ago. First few month every thing was great! every thing worked fine. Then Cortana stopped working after a while I can no t search for anything. If you try to type a question it only allow you to type in Two letter and it quits on you. I tried the search trouble shooter but it could not Identify the Problem.
Second thing, MY Optical disk reader stopped after a update Oct 30 2016, I tried the trouble shooter same thing, I tried the Dell fix it, it said update the driver, went to do that that it said i have the lastest drivers, and it found no problem with my disk r/w. I am scared to try and reload win 10 online, because i have no disk reader to load win 7 if there a problem, reloading win 10, I will be totally shut out if a problem accords. Does any one have a solution to any of these problems? Help Please

Answer:Windows 10 Optical disk drive stopped and Cortana stopped working

Open Device Manager > DVD/CD-ROM drives > Right Click > Update drivers.
Else you may Uninstall the driver, use Scan for hardware changes and install fresh latest drivers.
If you familiar with BIOS settings, enter BIOS and select the Load Optial Defaults setting to restore defaults.
Perhaps something here will help you: Optical Disk Drive is not recognized in Microsoft Windows or other applications | Dell US
Regarding Cortana, pls see: Cortana and Taskbar Search not working in Windows 10

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Hey, Fellas, I'm back.
Lately when I've tried looking at different folders and files on my hard drives I keep getting "Windows Explorer has stopped working and will restart." It's driving me nuts, I can barely do anything.
Also, same thing with Internet Explorer...I'm getting real sick of Vista's shoddiness..

Answer:Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES work?

Hi,
Have a look at the events log and make a virus scan too.

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Question: Help with orbicam

When I try to get my orbicam working, it tells me it can't connect because it's already in use by another program.
I've tried stopping all processes that remotely could be using it, uninstalled and reinstalled - even from my backup disc.
Can anyone help me with that?

I'm using Windows XP on an Acer Aspire laptop with the webcam built in.
 

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When I go to open HP MediaSmart, on the drop down menu I click on Video. It opens briefly and about 5 seconds I get the message "HP Media Video has stopped working. A problem stopped the prgram to stop working correctly. Windows will notify me if a solution is available.  I ran the sfc.exe (system file checker tool from microsoft as administrator)  and it passed with result of "windows resource protection did not find any integrity violations".I can play a DVD, i can open my photos but I can't view my videos or load any new ones using HP MediaSmart.I have restarted the computer several times with no help.Any suggestions?

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Since this Laptop has been relegated to play second-fiddle, I've removed the Logitech Cam for Notebooks that was active via a USB port, to use on my other system, and naturally, I now wish to restart the Logitech Orbicam that is an integral part of this setup.

I've been ducking and diving in and out of Device Manager, done all the checks for drivers, and although everything seems to be in order, the Orbicam just doesn't seem to want to fire up anymore.

First of all, since there is only one Orbicam as part of the Laptop, are there any reasons why the webcam should have two indicated slots on the Device Manager Tree? I'm presuming that since the webcam is not connected via USB, that somehow I should be looking to removing it from amongst the USB controllers branch. See below;


Since it is a part of the Laptop setup, I'm also presuming that the following three snips are the details that apply directly in description, to the Orbicam?

My only cause for concern here is that under the Orbicam Tab Device Information, the Driver is shown with a tag version of 13.25.1014.0, and then under the Tab Driver, it appears with the tag version of 10.4.0.1319 - why the difference? Or is this referring perhaps to the driver of my now removed Logitech Cam for Notebooks?



Can I also assume that these following snips of properties and descriptions for an Acer USB Camera, also just simply refer and apply to the previously USB attached Logitech Webcam?


The following snip is what ... Read more

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OrbiCam stopped working. I followed all directions from Acer support. Now it is gone & I don't know how to re-install it. Can anyone help?

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I have an acer 5630 with a logitech orbicam. how can I make this camera work with W7

Answer:logitech orbicam. how can I make this camera work with W7

http://www.logitech.com/index.cfm/447/6042&&cl=US,ENThis post says says that the latest drivers should automatically be downloaded for this camera when it's connected.Want to know if your hardware will work on Windows 7? Check out these links:
**Windows 7 Upgrade Advisor
**
**Microsoft Logo'd Hardware List**

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Hi there.I have a LAPTOP ACER ASPIRE 5051 AWXMi

it has Acer Empowering Technology and all that goes with it including Media Centre Edition and an ACER orbicam.

It has 4 gb RAM and 120HDD ..WIRELESS ETC...
I have loaded Windows 7 Ultimate unto it and cannot seem to be able to connect my webcam and although the Media Centre on this OS works I dont have the same facilities as I had with my Windows XP professional MCE
Can any of you guy's help or point me in the right direction .

..many thanks and have a great 2010..wherever you are from...Stan
 

Answer:Orbicam wont work on windows 7 ultimate

In the US, the closest I get to your model is Aspire 5050
http://gd.panam.acer.com/home/
Windows 7 is not supported. That means Acer doesn't plan to issue drivers for the hardware.

Two options: go back to the OS you were using or buy an aftermarket webcam that has windows 7 drivers.
 

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Hey,
I was wondering if anyone could help me?  I have been having a lot of issues with my computer and using the internet. I keep getting messages such as ‘windows explorer has stopped working ‘and ‘Host process for windows services stopped working’. I haven’t been able to stream videos (with the exception of youtube),  download certain programs and browsing sites is slow.  I remember my computer being fine until a window update but I don’t know if that’s a coincidence or not.  I have tired uninstalling windows explorer and system restore to no avail.
I would really appreciate any help or advice.
Here is a report for one of the error messages I received.
Description:
  A problem caused this program to stop interacting with Windows.
 
Problem signature:
  Problem Event Name:                           AppHangXProcB1
  Application Name:                                iexplore.exe
  Application Version:                             10.0.9200.16686
  Application Timestamp:&... Read more

Answer:Windows explorer has stopped working / Host process for windows services stopped

Do things get better if you boot into Safe Mode with Networking?

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 This happens every time I try to configure the battery stretch (which is disabled)

Answer:Battery stretch is not working on T450s in windows 10 (Power Manager has stopped working.)

IIRC the last OS Power Manager officially supported was Windows 7. Chances are Windows 10 is too different for it to work.Try the Battery Saver mode built-into Windows 10?

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I can't switch the screen on or off. I can only use my phone if I switch it off then on again.

Answer:My standby button stopped working on my 2 week old Nokia Lumia 735, how can I get it working again?

Originally Posted by Windows Central Question I can't switch the screen on or off. I can only use my phone if I switch it off then on again. I would advice you go to go back to the shop for a replacement or repair.

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Hello:
The mouse started to stray and stopped working in the middle of doing something, i.e. eBay, typing word and etc. which is very annoying and first of all, I lose all of the work done due to stopping of the mouse.

However, the mouse started working as if nothing wrong, once I restarted by 'force' restart ..... pushing the button in the middle of the PC. Otherwise, the PC is all fine and working OK.

I did apply Malwarebytes to combat the issue, however the issue does not resolve.

Any help on this would be truoly appreciated.

Thanks,

Answer:Mouse stopped working in the middle of working, i.e. eBay, typing word, etc.

Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
Also try a Clean Boot, if that works, then add one startup item at a time till the mouse acts weird again, then you know that is the problematic program.

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Hey
I own the Acer Extensa 5620Z Dual Core T2330 1GB DDR2 80GB HDD (though it only has 32.3GB on each drive)....
Never had any probs watching movie trailers, youtube and such....
All of a sudden it will sit and buffer forever and i'll be lucky to get the first 3 seconds of said video....
PLEASE, PLEASE can anyone help with my frustrations????

Regards

 

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New T530Speakers and Headphones were working fine. I have installed some codecs for VLC (don't think this would affect things) The speakers stopped working, but if you press your ear to the machine, you can hear some tiny clicks / pops when you try to play audio/video (itunes, VLC etc.) Checked Drivers, Sound Mixer, etc. All say the sound is on full.Volume Control Options show Speaker/HP 'realtek High Definition Audio' I tried updating the Sound Drivers. I rolled back the drivers, I unistalled the drivers.Downloaded the drivers from Lenovo, tried Microsoft. Nothing seems to work. Any ideas?

Answer:T530 Speakers have stopped working, headphones still working, tiny small popping / clicking

Not really sure about this, but it sounds like the audio port's mechanical shunt is stuck or broken off.  That is an age old way of turning off speakers when a headphone or external speaker jack is inserted.  The jack pushes a small metal shunt over that opens the internal speakers' circuit.  When the jack is withdrawn, that small shunt is supposed to return to the original position that lets internal speakers function again. If that shunt is stuck or broken, the internal speakers could remain blocked after an external jack is removed. This is not a new problem, but it is not a common problem. http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/No-sound-from-internal-speakers-only-from-h...

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Answer:After installing Windows 10, my HDMI port stopped working. How can I get it working again?

Originally Posted by Windows Central Question I am using a ASUS tablet, T200 try a restart and check again
or go to device manager and check that there are no issues with the drivers for the port
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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My HP Pavilion dv7 Notebook PC has recently had some issues, so I had to reset it to factory settings (Windows 7) and then upgraded again to windows 10. Now my fingerprint reader is not working, I do not have windows hello on my laptop at all, and I can't even find it as biometric devices in my device manager. can I do something to make it work?

Answer:After upgrade to Windows 10 my fingerprint reader stopped working - HP. How can I get it working again?

Do you see any unknown devices in device manager?
Make sure and check Windows update to make sure windows is up to date.

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I have had a rather large problem over the last couple of days. It started earlier in the week, when one drive stopped working. Not a big problem, I've had drives fail before. 4 disks, so i can handle one less for a little while, i though. Not so though, while still waiting for my new drive, using my computer like usual (with less load on unit D) i suddenly start getting write-errors to D:, and the Intel Matrix Storage Console lists it as Stopped Working instead of Degraded. Nothing changed except for the status of the Volume, all the disks read the same as before, fully functional.

I have very little experience with these sort of matters. This is the first time I've lost a drive where i might lose data as well, and i have pretty much no idea where to go from here. I've tried to replace the faulty disk with another 500GB drive, but the RAID-setup in BIOS just tells me there isn't enough space, and the Console in Windows places the new drive as a Non-RAID drive. I can mark it as reserve, but that seems to be all i can do with it.

I'm not, hopefully, asking for miracles. I have just two things that i really need to retrieve from the Volume, my Firefox sessions (saved in a separate folder at the root of the drive), and my Thunderbird mail, (stored in their standard location, as my whole Windows-profile is on that drive). Everything else i can get again. (Well, not really, i have stuff stored up from 8-10 years back, from people who has withdrawn from t... Read more

Answer:RAID 5 - Disks are working, but the Volume listed as Stopped Working

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