Computer Support Forum

Windows Update (Page Fails To Load)

Question: Windows Update (Page Fails To Load)

I have a Windows Vista Home Premium, 32 Bit, Service Pack 2.
OK so my first problem is the Windows Update. After going to Control Panel > Windows Update, a page come on saying "Page Fail To Load". How can I fix this?

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Preferred Solution: Windows Update (Page Fails To Load)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Answer:Windows Update Page Fails To Load

Try getting the latest update agent and see whether it helps:
Information for network administrators about how to obtain the latest Windows Update Agent

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The title says it all. This has been an ongoing problem that I've kind of been putting off to the side, and it should probably be addressed. Whenever my computer informs me that I have an update, I click the little icon and it brings up the windows update page... and I wait. Then it gives me the message "This page failed to load". any solutions?

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When I try to check for updates, the page fails to load. My PC has Win 7 Service Pack 1 64 bit OS. I don't know what to do and would appreciate your suggestions. Thank you for your assistance!

Answer:Windows Update Fails to Load

Hello there, 
Have you launched "Windows Update troubleshooter" and see if the issue still persists?

Keep us posted

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Hi all. I have a problem with windows update. it fails to load. Then my pc says updates have been installed and its fine. But after a few days the same problem returns. This all started when I synced my email. Also Microsoft sites take ages to load. Any help would be great. Thanks.

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I just upgraded to Windows Vista 64 over the weekend as a clean install. I ran Windows Update and got everything installed fine. However, shortly after Windows Update failed to open when I clicked the icon. I see a window start to open on the desktop and then disappear. No errors show up. If I go into the Control Panel->Security and click "Turn Automatic Updating On or Off" I receive the following error: Windows cannot find 'shell:::{26EE0668-A00A-44D7-BEB064C98683}\10\::{36eef7db-88ad-4e81...\pageSettings'. Make sure you typed the name correctly, and then try again.

Any assistance would be greatly appreciated.

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Here is the list of the problems in order of which I noticed things going awry:

1. My Firefox browser will re-direct my google searches to a new Firefox window pop-up with "google-analytics" in its address bar, but would never finish loading the new popped-up window. Firefox would also re-direct and never finish loading my google searches by opening a new tab with a "" in its address bar.

2. Microsoft Office 2010 applications don't open, instead a "DW20.exe" and a "DWWin.exe" replicates itself an infinite number of times in my processes, maxing out my CPU.

3. My anti-virus applications (Spyware Doctor, Microsoft Security Essentials, avast!, malwarebytes) won't update, and therefore won't run or scan. Firefox also won't load various anti-virus sites, such as this message board.

4. Other applications crash directly upon opening them (VLC Media Player)

Solutions that I've tried:

1. Resetting my router. I'd read somewhere online that doing this would solve the problem. It did not.

2. Trying to restore from a restore point. I opened System Restore, but the restore points were all very recent and within the timeframe of infection.

3. Un-installing Microsoft Office 2010 and re-installing. System won't let me un-install.

Here are my scan reports:

DDS (Ver_10-03-17.01) - NTFSx86
Run by dildon at 14:31:20.50 on Fri 06/04/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Microso... Read more

Answer:Browser Re-directs; Microsoft Office Fails to Load; Anti-Virus Fails to Update:upset:


Please do the following:

Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.When finished, it will produce a report for you.
Please post the C:\ComboFix.txt for further review.

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Not long ago (a week and a half or so) I was playing Payday 2 and my computer froze, I turned off my computer to restart it and could not load my computer past a pre-loading windows black screen where the mouse was not showing. I then tried booting my computer in various ways (safe, with and without networking etc) and they worked, however I believe one of my drivers failing to load was the reason for my "Windows Normal" startup to fail. I eventually decided through, I then looked at using the system restore point function in order to hope for some success. The system restore function when I restored to; a week ago, two weeks ago, did not seem too alleviate my issue much, it did however allow me to load windows but almost immediately after using the machine for 2-5 minutes I would have a frozen screen again. I then eventually decided to just factory reset the machine out of desperation, the factory reset eventually happened successfully and I was able to load windows and login into my new user successfully, as I learnt that I had to reinstall my graphical drivers I then attempted to put in various CD's in in order to install these drivers, eventually when I figured out the order of CD's that I needed to install for my games to load properly, I then resumed my activities on my pc (such as gaming, browsing etc). 
Flash forward to the second factory reset, this one happened due to a very similar freezing problem yet again, and again I decided to turn off my computer ... Read more

Answer:PC fails to load 9/10 times and fails to update, random crashes

Have you tried Safe Mode?
EDIT: Reading failure. Try the below suggestion.

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I have Windows Vista Home Premium (x64) Service Pack 1 and the Windows update page will not load. No error messages it will not load. Any Microsoft help or support that leads to anything connected with Windows update will not load. I thought I was getting auto updates, but I am missing 8 important to critical updates. I have even tried downloading IE8 but it gets stuck on the Windows update.

What to do, what to do, what to do?


Answer:Windows update page will not load.

I was in your situation with Vista 32 for 3 months. First thing is to scan for malicious software/rootkits that may have turned off update. If you are confident that is not the cause, then you will need to rename the SoftwareDistribution folder in the Windows directory, something like SoftwareDistributionOld. You may have to first turnoff update in the Services (Administrative Tools) to do this. Reboot, and Update will recreate your SoftwareDistribution folder and you "may" then be able to update. Otherwise, like in my situation, you have a lot of heartache and google searching to do. I had to run a bits.reg routine to fix my bits (background Intelligent Transfer Services) in my registry; then I had to reregister a boatload of dll's. TurboTax 2008 had poorly installed and corrupted a number of files and registry entries.

Good luck.....

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deleted. Nevermind, fixed it.

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One web page has a split pane. The right side loads fine but the left side only shows the little file icon. None of my other pages have this problem and I the page works fine from other computers. I use MS Explorer 5.0.
I tried various things in the Advanced Internet Options utility. Any ideas?

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I'm working on my mom's computer remotely via LogMeIn (Home Premium SP2). A persistent problem is an inability to update the system due to the Windows Update giving me a "The page failed to load" error. This happens after I click on the "15 optional updates are available" hyperlink in the Windows Update pane. There are no critical updates.

An initial Google search returned the most common cause as being "WindowBlinds" by Stardock. This program, however, is not installed on her computer (verified by a search of programs in the "All Programs" links, "Program Files" folder, "Uninstall or change a program", and a search for "stardock" in the registry.

"sfc /scannow" in administrative mode on the command line failed to return any errors.

I also went to Microsoft's relevant Knowledge Base article here and attempted to use the Fix It program to fix Windows Update. The program successfully ran and fixed the files that were damaged (whatever they happened to be), but this did not solve the issue.

Finally, I removed threats using SUPERAntiSpyware, reregistered some .dll files as recommended by Microsoft (IMPORTANT NOTE: Some of them failed), and restarted with non-essential services disabled and startup items disabled.

Answer:Windows Update > The page failed to load


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I recently went to use Windows Update. Once I opened Windows Update, Internet explorer came up and couldn't connect to the update page. So I went to your chat room and was told to post a log of what a virus scan showed. So here it is :S
SpyBot Search & Destroy Log:

--- Report generated: 2009-07-22 06:27 ---

FunWebProducts: [SBI $561F0D2E] User settings (Registry value, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\Microsoft\Internet Explorer\MenuExt\&Search\=...

FunWebProducts: [SBI $8CC75C5A] Settings (Registry value, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\Microsoft\Internet Explorer\URLSearchHooks\{00A6FAF6-072E-44cf-8957-5838F569A31D}

FunWebProducts: [SBI $E2D974B3] Settings (Registry key, fixed)
HKEY_USERS\S-1-5-21-1609600684-84054450-2037427041-1008\Software\Fun Web Products

MyWay.MyWebSearch: [SBI $6404C538] Settings (Registry key, fixed)

MyWay.MyWebSearch: [SBI $B1C70274] Browser helper object (Registry key, fixed)

MyWay.MyWebSearch: [SBI $... Read more

Answer:Windows Update page doesn't load

Could anyone please help?

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I'm hoping someone can help me fix this. I'm running Vista Home Premium 32-bit. In the bottom right if my taskbar it tells me update are ready to be installed, but when I click on it it says " The Page Failed to Load".

Answer:Windows Update Page Failed to Load

If you have installed Windows Blinds then surly this program is responsible for this issue

our commemorative book:The page failed to load, Vista Update

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when attempting to load Windows update page I get error message 0x800A1391. I followed the instructions given to clear the problem but no success. Anyone had this problem and any suggestions.

Answer:windows update page wont load

managed to clear it. Mobile code control was switched on in Zone Alarm..Switched it off and hallelulah

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you've probably heard this before but everywhere I look forums only tell of how to fix or temporarily fix it. What caused this problem in the first place? also, I keep hearing about this thing called windows blinds but everytime I type it in on google it just shows actual window blinds for houses in the results.

I think my pc may have registry problems. If i fix those with the right software will everything be normal again? sometimes when I play my games it also just shuts down unexpectedly telling me a prob caused it to close.

Don't mean to sound like a noob for this stuff but it kind of bugs me how you have to do so much research and be a tech genius in order to use windows right. I mainly want to know about this stuff because I play crysis alot and it has taught me to fix and reconfigure things on my pc in order for it to run better and I'm happy about that but I don't really want to be a techie or pc enthusiast and have to go to computer school for 4 years just so I can run my game perfectly! its driving me nuts. so any help on what I can do to solve this? know its my fault for downloading freeware and things like that when I wasnt as knowledgeble but after this gets resolved I think I know enough about pc's now to prevent any future problems. thanks guys.

Answer:page failed to load in windows update?

If you really have message "The page failed to load" then I suspect it is caused by Windows Blinds or Stardock Colors or something another from Stardock if you have
Read all reports from here:The page failed to load, Vista Update

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Hi, results in "Internet Explorer cannot display the webpage". Different IE pages open randomly while browsing the web. Defenitely the sign of some virus. I have XP Pro SP3, and IE 8. Under IE's tools > options > Connection > LAN settings I found a proxy server setup. I erased those entries, but it did not help either. I scanned and removed everything with most recent versions os Malewarebytes, SuperAntiSpyware, CCleaner. Netstat indicates that I have several ports connected to different IPs.I also ran HiJackTHis, I'm pasting the result below. Could some one help please.Thank you.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:19:54 PM, on 8/16/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Cisco Systems\SSL VPN Client\agent.exeC:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\LogMe... Read more

Answer:Windows update page doesn't load

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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...resulting in my reply disappearing!!!Is no-one else but me experiencing this?I was certain I had posted a reply the other day but no reply was showing in the thread but since then on several occasions I type out a reply...sometimes lengthy...hit submit and the page fails to load. Sometimes if I am lucky and click back the post is still there but just now it had disappeared and I had to retype it and find the links again...gets a bit annoying! This doesn't happen on any other forum site I visit.

Answer:PCA page fails to load after typing response...

Yes, it has happened to me on a few occasions.I now type up all my responses in Word and then copy and paste. If it doesn't work then I don't have to retype the response just copy and paste again.

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Windows Update Won't Load--gets error-"This page failed to load". My system=32 bit operating system which is Vista Ultimate.

Answer:Windows Update Won't Load--gets error-"This page failed to load"

Hello sgibbins,
Try here, people have had some good results doing this. please post your results. Good luck.

JSI Tip 2805. Windows Update 'Cannot Display Page'?

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Recently I discovered that windows update on my computer doesn't work anymore. When I tried to access Windows Update page , all I got is: "This webpage is not available." in google chrome. In Internet Explorer when I try the windows update link, the browser keeps closing and restarting with no success. If trying to google about this problem concerning windows update issues I also get the browser closing and restarting. Also no succes in Mozzila Firefox nor in Apple Safari. I tried all browsers with no success: windows update page is not working ( Internet Explorer cannot display the webpage), neither is it possible to update form Windows, I just can't get updates to work no matter I do.

When I tried to run Combofix to see the results, the computer freezes and I need to shutdown and restart.
I scanned my computer with Malwarebytes' Anti-Malware and I didn't get any objects infected.
What advice can you give me?
Thanks in advance.

PS: also on this page in this post when I tried to paste the windows update adress(link) I could not post, I get "This webpage is not available." in chrome.
In Safari: Safari can’t open the page “”. The error is: “unknown error” (kCFErrorDomainWinSock:10052)
And it is only because I pasted the adress of windows update site I could not post it no matter what browser I use.

Answer:Windows Update page doesn't load in any browser

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:04:08 AM, on 12/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files�... Read more

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Windows Vista update page will not load with information or work.
When I launch windows update in vista the page comes up blank. It gives the appearance that it is still loading. The only way to get rid of the blank page is in "start task Manager". In Task Manager it (windows update) is shown as running. There are no error messages.

Operating System
Windows Vista Home Premium Service Pack 2 (build 6002)
ZoneAlarm Security Suite Antivirus Version

Answer:Solved: Windows Vista update page will not load

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I'm running XP Home-SP2 on a new:

Toshiba Satellite M45-S165 1.5GHz-Celeron with 512mb-ram
SBC-Yahoo 2Wire Firewall/DSL Modem

...would muchly appreciate any help/info on this problem > I get only a blank IE6 page when I try going to Windows Update, nothing else. My Automatic Updates Service is (started). Any Ideas?

I've pasted in my (hijack this log) below: Thank you in advance!

Logfile of HijackThis v1.99.1
Scan saved at 3:56:47 PM, on 10/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\T... Read more

Answer:Windows Update doesn't Load, just an empty IE6 page.

Download: StartDreck

Unzip to its own folder and start the program:
Press 'Config'
Press 'Mark All'

UN-Check the 'NT-Services & NT-Kernel...' boxes only:
Press 'Ok'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread

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Hello. This site has helped me many times to remove malware, but this is my first time posting for help. Running windows XP SP3. Explorer pops up an extra window on startup and randomly with random sites (adsonar comes up alot), they often have a large yellow congratulations banner on top. Google links all redirect elsewhere. Yahoo causes intermitent redirects. I ended up with the Antivirus Soft from one of the redirects.Also noticed I cannot access windows update whatsoever , the pages will not load, I get a page reset errorInstalled IE8, on startup it warns me that a program is trying to change my default search engine. Redirects persist.I installed Mozilla Firefox, and the xtra window pop ups and google redirects are happening with it as well.Ran Defogger, DDS and GMER..................DDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 23:48:24.84 on Wed 05/26/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.652 [GMT -4:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\CA\ETRUST~1\realmon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\igfxtray.exeC:\Pro... Read more

Answer:Google redirects / windows update page wont load

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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This is the first time I encountered this kind of problem.

Everything used to be running well, until one day that my IE6 at my office couldn't load the Windows Update page and other pages that required AcitveX such as TrendMicro's HouseCall and Symantec's Security Check. They kept saying that I'm using an old version of IE and needed IE5 or later to display their pages.

I've checked all the settings for IE6 and everything seems to be in place, the system is fully patched and an up-to-date antivirus OfficeScan 7.0 is running. No virus or spyware were found by OfficeScan and Ad-Aware SE 1.05. I've run sfc /scannow and re-installed ie.inf, but still couldn't solve the problem.

There're a few strange things that I need to point out. When I clicked Help->About Internet Explorer at IE, it doesn't display the Version, Cipher Strength and Product ID, they are all left blank. And when I clicked OK, it doesn't go away... (see attachment) Everything inside my computer is licensed, so I don't know why it doesn't display the Product ID.

Another thing is that when I tried to open Windows Media Player, it just prompted me an error message saying that "An internal application error has occured.", and the media player won't load.

This problem has been troubling me because it prevents me from updating the Windows myself, so hopefully some Microsoft experts here are able to help me... Thanks a lot...

Answer:Please Help! IE6 couldn't load Windows Update Page and other pages require ActiveX

Hello! Does anyone have any idea what I can do? It's been really bothering me... Please help!!


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I own a Lenovo G530 which is running Window XP Service Pack 3. I have run into some problem which concerns the USB ports. Yesterday, I inserted a USB flash drive (pen drive) into one of the port. Since then, the My Computer page fails to load. A flash light icon appears and keeps searching for drivers and folders forever. The drivers themselves are accessible through the command prompt or through the Run interface.

After this problem occurred, I tried to shut-down the system but it hung on Saving Your Settings. I did force shutdown through the power button. After re-starting the system, the problem persists. My Computer view is stuck in the scan phase. Also, I am unable to use my USB internet data card.

How can make my computer functional again? Please advice.

Answer:USB malfunction preventing system shutdown and My Computer page fails to load

first thing i would try is open a command prompt and type in sfc /scannow . this would allow windows to repair some minor problems. if that doesn't work, i would be suspicious of some type of infection.

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Good evening, it has been a while. I got a custom built computer about a year ago so that I can play FSX and P3D reasonably well. Everything seemed to go ok, not great, just ok. This are my specs:
Intel i7 [email protected] - Nvidia EVGA GTX 970 4gb - Asus Z97 Maximus Hero VII - WD black series 1TB HD - Corsair RM series RM850 - Samsung 840 EVO MZ-7TE500BW 500gb SSD.
About a month ago I started to notice that my wifi connection would be lost, then come back on its own. It got worse about two weeks ago, so I tried running the troubleshooter, it failed saying an error prevented it from running. Odd I thought.
I tried running windows updater, it downloaded a number of files to update, but continuosly failed to install 3 of them, apparently related to Microsoft Net Framework.
This morning I decided to uninstall P3D, and install a clean updated version, and the setup failed, never happened before. In the forums it adviced to make sure Direct X9 is installed, tried doing that and it failed as well.
This is very stressful, and affects my immune system, which is not good for me. Can someone here please be kind enough to take some time to help me solev this mess, thanks very much.
This are some logs from what happened today.

Answer:Windows update fails, Direct X fails, troubleshooter fails

im sorry to hear that you are having health issues sir. may i ask what OS yo are running

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On my Win 7 Lenovo laptop the Win 10 update download has failed three times in the last two days.
a few weeks ago I removed MS Security Essentials because it was having updating problems and replaced
it with Eset Node 32 A/V. I am also using Spy-Bot S/D and Malware Bytes.
Any advise will be appreciated.

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I have Win XP home, Ad-aware SE installed core application 1.06r1 Personal.When I try to update via the program to build SE1R53 07.07.2005 I get this message:The download definition file could not be read, please update again.Has anyone else had this problem?Can anyone help? If so, many thanks.

Answer:ad-aware SE update fails to load?

Re-installation of software solved the problem.

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Yesterday, I had an important windows update: " Advance micro devices Inc. Driver update for AMD SMBus." The update failed to load 4 different times! So I went to device manager, and in the list it had no such devise. It did list "Universal serial bus controllers". So I do not think it is the same.

Two things strike me as not being right. 1. Why would an AMD driver update be listed as a critical Windows update? 2. On update history, every update that was ever done on this computer has a KB******* I.D. number after it being that it was either successful or failed. The download attempted was listed as Failed, but no KB number after it. I do have the windows update icon in the system tray.

I do know that the wrong people are getting very experienced at attacking computer systems! My concern definitely raises a couple of red flags here.

Could someone please comment as to what may be happening?

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I'm trying to upgrade W7 Professional via Windows Update. The download proceeds and installation commences - four times so far ! -but fails at about 71% when it reboots with a “Page fault in non paged area” error. After four attempts it is annoying! There is a proper page file on the partition being used and the exiting W7 installation is updated and runs. I have run chkdsk which did not find any problems.
I'm updating an SSD with XP as dual boot. Any and all suggestions welcome.

Answer:W10 update fails with page file error message

Solved. I found that uninstalling Acronis TI allowed the installation to proceed.
It appears that once you have upgraded to W10 and kept it for a month it is not possible to revert to W7. Effectively, once you have upgraded to W10 after 30 days your W7 licence will only work on W10.

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I'm getting the following error/issues with my PC. Any immediate help would be greatly appreciated.
fyi ... I have attached the "minitools" output and mini "dmp". Thanks

1) All my windows - update fails (Config: xp Professional with Service Pack 3)

It says: A problem on your computer is preventing updates from being downloaded or installed

2) System restore fails,
It says : System Restore is not able to protect your computer. Please restart your computer

3) Takes directly to ===> Windows/System32/DRVSTORE in blue while system reboot

Answer:All windows update fails system restore fails, DRVSTORE in blue while reboot

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next t... Read more

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Relevance 59.86%

Legitimate copy of Win Vista Ultimate SP1, all updates through last week ...

When I attempt to open Windows Update, I get an error message "The page
failed to load".

A google search found nothing but the suggestion to delete "System32", am I'm not going there!

Answer:Solved: Windows Update "The page failed to load"

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Vista Home Basic SP2. When I try to run Windows update all I get is a blank page that says "The page failed to load". I've looked all around and have found a lot of people with the same or a similar problem but no firm solutions. I haven't used it in maybe a week and it's worked fine up till now. There have been no real changes since I used it last. Does anyone have a clue?

Answer:Windows update "the page failed to load"

Originally Posted by drelectron

Does anyone have a clue?

Many possible explanations -wrong system settings,3p software,viruses...

Try advices from this link:You cannot install some updates or programs
reset IE Internet Explorer - Reset

Uninstall non-system firewall,antivirus,antispyware

Reset WU with "aggressive mode" How do I reset Windows Update components?

Viruses also cancause this.Because scanning on allive system is not credible because many viruses can hide before antivirus I suggest use LiveCD with antivirus for example this one Dr.Web LiveCD is a software product that features a standard, Dr.Web scanner ,burn boot it and scan.
If nothing help find WindowsUpdate.log file in C:\Windows pack it and attache to post.

4 more replies
Relevance 59.45%

Hi...I'm having a problem with a page not loading. For some reason my computer will not let me get any windows updates. Everytime I go there, through every means possible, the page is blank and white. It just hangs. Then I have to use my taskmanager to get out of it. I'm getting very discouraged. If anyone out there has a way of fixing this, I would shout out their name from my rooftop, with pure jubilation!!!
All posts will be read. Thanks
Also will accept an email [email protected]

Answer:Update page won't load....

hi moon,

first of all have you scan your computer for any sparwares and viruses? if not try that. also is the windows update site the only site not working for you? other websites work ok?

1 more replies
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Hi, I'm looking at a window 8.1 Sony PC , that has not been able to get an update for almost a year now
140 Updates available - and they fail within 30seconds with an errorcode800700C1 Looking into this error I ran the SFC \scannow and it failed unable to repair files 
I then looked that up and talked on chat to MS and was suggested to run 
DISM /Online /Cleanup-Image /RestoreHealth
which also failed with Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see

So i looked that up and found this article
which I have also ran 
the CMD commands 
and the re-ran DISM again 
which resulted in the same error 
any suggestions please 
I have attached the SFC /scannow log for just (SR) 
and the DISM log 

Answer:Windows update not working - SFC fails and DISM fails

Please run chkdsk /r, or chkdsk /f if you are using a SSD.
To run chkdsk /r in Windows 8/8.1 you will need to open the Elevated Command Prompt.  The easiest way to do this is to press the Windows key and the X key.   A menu will open with the option Command Prompt (Admin), click on this.
You will see a window similar to the one below.

When the Elevated Command Prompt opens copy and paste chkdsk /f in the Command Prompt, if this is a SSD you do not want to run the /r switch, you will want to use chkdsk /f then press Enter.
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
Type in Y and press Enter.
This will take a while to run, please be patient and allow it to complete the scan.  Do not stop this scan as this can damage your operating system.
When the scan is finished please download and run ListChkdskResult.
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.

12 more replies
Relevance 59.45%

I'm looking at a window 8.1 Sony PC , that has not been able to get an update for a year almost
140 Updates available - and they fail within 30seconds with an errorcode

Looking into this Error I ran the SFC \scannow and it failed unable to repair files

I have attached the CBS (SR) log here

Any Advice welcom

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I have windows vista on I.E.8. When some updates arrived from windows, I clicked on the windows icon in the taskbar, it opened saying that "page failed to load" (otherwise the page is blank). Also I cannot remove the icon, this has been this way for the last 3 days. Does anybody have a solution ?
Thank you.

Answer:Update page failed to load

All O.K. It was the "windows blinds" that was the culprit
Thanks to the person that helped.

1 more replies
Relevance 58.22%

when going to the windows update window,
i get a white blank page and it says "the page failed to load"
i did restart, same issue...

what is it all about?

and another thing, i don't have a Floppy drive in my computer
however a Floppy A: drive is present in "Computer"
how can i remove it from the list?

Answer:The page failed to load, Vista Update

To remove the floppy drive go into your bios and turn it off.

Do you get any sort of internet problems?

Microsoft Update

Try the link.

14 more replies
Relevance 58.22%

I am using Vista 64 bit. It seems that it has suddenly lost the wuapp. I have tried to open it from the control panel>system maintenance>windows update.
All I am able to get is "The page failed to load".
I have also tried to open it directly from computer>hp
C : >windows>system 32
with the same result.
With out this I am unable to see the updates for my system. I have even tried to look at the Microsoft website and find nothing there.

Answer:Vista Update - The page failed to load

Do you have any Stardock programs installed? Alot of people report this problem after installing Stardock especially the Stardock application My Colors. Also have you installed any other browsers besides IE. Could be a number of things disrupting the Windows Update

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On 8 with IE10 there was no problem.
I could go to and successfully follow the link to TV Listings
After upgrading to 8.1 with IE11 there is a small problem. It only shows a spinning wheel and not the listings.

It does the same on another pc I upgraded to 8.1 from the store.
If I use Chrome, the TV Listings shows properly.

Any ideas or solution to fix IE11 without switching to Chrome for one page?

Thank you.

Answer:IE11 failing to load 1 link on page after 8.1 update

In IE11, you should be able to upper right corner to Tools then to Compatibility View settings, just click the Add button then just add that page to the list of pages that require compatibility mode.

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I detected and removed AGOBOT.GEN from my computer (I think - it's no longer detected.) I still cannot load any pages for virus scanners (I cannot load anything from Symantec - it gets redirected. And cannot download PC-Cillin.) Also, Windows update will not work. These pages are kept from loading. Is there somewhere I should look for the reason for this? I did manage to download ViRobot and it does not find a virus anymore.

Any suggestions? Here's my log:

Logfile of HijackThis v1.98.0
Scan saved at 11:13:57 PM, on 8/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\ViRobotXP\vrmonsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\ViRobotXP\vrmonnt.exe
C:\Program Files\ViRobotXP\vrproxyc.exe
C:\Program Files\ViRobotXP\vrproxyd.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\Program Files\ACD Systems\ImageFox\ImageFox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings... Read more

Answer:Can't load Update page or virus software pages - Log Attached

10 more replies
Relevance 56.58%

Hi, Everyone,
How are you? I have been running Windows XP, Service Pack 2 on my computer for several years now. Last night, my computer froze for the first time in over half a year, so I restarted it and nothing seemed to be wrong. After about 15 minutes of using it, it froze once again. After restarting it the second time, however, it showed me the screen that says I could choose to restart in the "Last Known Good Configuration," in "Safe Mode, or to "Start Windows Normally."

If I chose the non-Safe Mode options, it would start to load Windows (with the Windows XP screen and the blue bar running under it), and then restart itself when the blue bar runs for the third time. For the Safe Mode options, it would load partway and then restart again.

Can I do something to fix this? Is this a hard drive problem? I tried unplugging everything except for my monitor and hard drive, but the problem was still there. Please help! I am using a library computer to type this and will wait until I can find a resolution, then go home and try it.

Thank you in advance!

Answer:Windows XP Fails to Load

Welcome to TSF

Open your side panel and check the Heatsink and fan is probably clogged.

3 more replies
Relevance 56.58%

Hey There, i had a brilliant result last time i came onto here for help so here i am again. :D

Last week my computer was working fine until one day i had to turn my computer off by the mains (Not shut down)

i turned it on then i had the normal boot screen and everything coming up but no windows xp loading screen
i then waited for something to happen but there was no result. it just stayed at a black screen. i then restarted it and when into safe mode and that also failed to load because it stopped loading at a certain file.

i then put in the windows xp disk and tried to re-install windows xp back onto my system but the windows setup failed to load also.

one time i had a message showing that i had some boot file corrupt :S


Can someone help me get around this error and get my windows xp back up and running please.

i will be very greatfull

Answer:Windows Xp Fails To Load.

I have this issue every once and a while as well and can't seem to figure the problem out.
My issue is a little different though, my PC will lock up, and when I restart it'll load Windows, and then just go to a black screen like you described.
If I let it sit for 10-15 minutes it'll BSOD and restart and work fine though.
Have you tried letting it sit?

5 more replies
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Ill try to make a long story short. Bought a Dell Precision 470 that was two years old from my ex boss. I ran the computer the whole time and it never once gave me a single problem. Upon receiving the computer i found that he ran a few registry deleting programs and because i know he doesn't know how to do anything i feared he did something wrong.

I in turn decided to format the computer. I am running a RAID 1 set-up (mirror) on two 250GB drives. I format the raid array first and rebuild the array then install OS which involves obviously formatting the hard drive and then install drivers reboot then what software pleases me.

The software i run is pretty basic, office 2003, illustrator, photoshop, itunes, mozilla, norton and a software and driver for my business which happens to be sign making. Now the only software thats different on there is the signmaking stuff. We use to run a Prog called signlab and now i use something else. apart from that the general use of the computer is about the same as it was the two years previous.

Every 4-6 weeks the computer decides to stop loading. Always after being shut down normal and properly. It will get to the Windows preloader screen where the three boxes just sit there and slide back and forth over and over essentially until i turn the box off. I can't for the life of me figure this out. the hard drive and information is completely in tact, what seems to be missing is the os software. for the longest time i was not able to g... Read more

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Yesterday I used my computer for a brief moment, quickly checked my email, checked an internet game through, and then turned off the computer, an NEC laptop. This morning I turned and was given the Windows Boot Manager screen detailing that
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem....
File: \boot\bcd
Info: An error occurred while attempting to read the boot configuration data.
Any help?
I have a windows 7 disc, but that installation was on a different computer. This is a different installation. Do I have to have the exact same disc?

Answer:windows fails to load

Have a read here

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I have had a pc for the last 3.5 years and not had many problems but for the last week my pc will not load first time it takes 3-4 times of restarting to get it to run ok.The message that sometimes comes up is p2 networking not responding other times it freezes with 2 or 3 items to install , also i cannot run scan disk or disk fragmenter.I have ran norton anti virus and checked for any funny items that may have being downloaded .any ideas anyonethanks in advance pb

Answer:windows 98 se fails to load

If you can boot into safemode (Ctrl on mine) and run scandisk and defrag. May be worth running system file checker too, RUN/ type sfc and replace any corrupt files from os disc.

2 more replies
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I just recently gave my computer I had to my 15 year old sister. Iv'e had this system for four years and this has never happened to me before. The day after I gave it to her, she told me that it would not load. It gets all the way to the windows XP loading screen with the small green dots moving at the bottom then the dots just stop moving. The hard drive light is still lit up like its doing something but after an hour or so of leaving it on like that it was still frozen. I was able to load it up in safe mode and remove any adware/spyware on it and get a hijack this log. I'm not sure what it is she does on it but in all the time iv'e had the machine its never done this before.

Logfile of HijackThis v1.97.7
Scan saved at 5:48:58 PM, on 7/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet E... Read more

Answer:windows fails to load

9 more replies
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Windows98 SE is failing to load on my Pentium 3 pc. The bootup process only goes as far as to the Windows opening screen, then the machine restarts all over again, and again........forever!I then tried to start the machine using a startup floppy. At the A:\ prompt I changed to C:\ and attempted starting Windows in its directory by typing WINDOWS\WIN at the C:\ prompt and hitting ENTER. The screen then went blue and displayed the following message:" VFAT Devise Initialisation failed. A devise or resource required by VFAT is not present or is unavailable. VFAT cannot continue loading. System halted. "May I know what problem this message points to and what to do to fix it? Thanks in advance.


click here

1 more replies
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Hello. I have Red Hat Linux and Windows XP on different partitions on my Dell. I went to login to Windows the other day, and after I selected Windows it gave me a black screen saying windows failed to load. It had options of starting in safe mode, starting from last known configuration or starting normally. Regardless of what you press, the Windows XP screen comes up like its loading, then after a few second it goes to a blue screen saying unmountable_boot_volume. It says to remove any hardware that I recently added, but I haven't added anything. My sister had been using the computer while I was gone, and I don't know what to do now. Any ideas? Thanks.

Answer:Windows XP Fails To Load

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I just came home for christmas and my parents showed me that their computer is failing to boot.

It posts normally, runs the windows splash screen, and then comes up to a black screen with a mouse cursor and hourglass, then 30 seconds later to just a mouse cursor - it can sit for an hour and never loads anything else. In safe mode, any type, it does the same thing but with the version number across the top and 'safe mode' in each corner.

In any mode there is no taskbar and no response from the start button, right clicking or ctrl+alt+del

I have tried, after making a backup of course, replacing explorer.exe and taskman.exe as well as the entire system and system32 folders(except config in system32 which is protected). I have loaded the hard drive in my own computer and it does the same thing. I ran scandisk on it while it was in my windows pc and it didn't tell me anything. The drive is divided into 3 partitions and I only scanned the C drive.

This is my parents computer and I do not have a hardware listing, it is relatively new but not high end, I can look for model numbers on anything that is relevant.

I have slaved the drive into another computer and backed up any data, I am just trying to avoid a full reformat and having to reinstall all the software.

any thoughts?

Answer:Windows XP SP2 Fails to load GUI

8 more replies
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hey i have a friends laptop here that ive been trying to fix for is an Acer Aspire one series model # KAV60 CPU type: intel atom CPU N270 CPU speed 1.60 GHz and it came with windows 7 starter on it. It has the blue screen of death (i think thats what its called) when you start it up u get Windows error Recovery with two options to launch startup repair or to start windows normally. when u launch startup repair it loads the files then goes to the startup screen and then it just goes to a black screen. When you try to start windows normally it goes to the windows startup screen then it switches to a blue screen then restarts automatically and goes throu the whole start up process again. I have created a bootable usb with windows 7 on it as this pc has nothing on it that the owner requires i have decided to do a fresh install of windows 7 starter .heres my problem now !! i set the pc to boot from the usb. i get to the part where i select language, time and currency, and keyboard and input method i push next then i get the screen that says to install now so i select that then i get setup is starting and it takes about 15 -20 minutes before it gets to the next page where i have to select windows 7 starter x86 push next then accept the license terms push next then i select the custom(advanced) option. now it asks where i want to install windows i see 3 partitions
disk 0 Partition 1 : PQSERVICE 12.0 GB(total size) 4.6 GB(free space) OEM(reserved)(Type)
disk 0 Partition 2: Sy... Read more

Answer:windows 7 fails to load

7 more replies
Relevance 56.58%

Hey,am trying to format my pc (desk top,mother board mecury) which was infected by viruses.Now its failing to load some fails load from CAB DRIV.
its only accepting windows help please

Answer:Windows xp fails to load


Okay first, what is the exact spelling of the file it is failing to load, and what is the exact text of the error message? At what point in the installation process does this happen.

One reason installs fail is because the CD is scratched, dirty, etc... Sometimes making a copy of a damaged disk will work. The copying process "fixes" the bad data before it gets burned to the new disk.

Also, a bad optical drive will mis-read and corrupt data during an install. Changing out the optical drive might fix the problem.

1 more replies
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On starting my laptop it keeps running a scan disc but finds no errors. Then windows tries to load but a blue error screen appears for less than a second mentions an error but I am unable to read this page due to the time t is visable? Any ideas please. Thank you

Answer:Windows fails to load

What operating system are you using? Sounds like 98?

10 more replies
Relevance 56.58%

Hi, Everyone,
How are you? I have been running Windows XP, Service Pack 2 on my computer for several years now. Last night, my computer froze for the first time in over half a year, so I restarted it and nothing seemed to be wrong. After about 15 minutes of using it, it froze once again. After restarting it the second time, however, it showed me the screen that says I could choose to restart in the "Last Known Good Configuration," in "Safe Mode, or to "Start Windows Normally."

If I chose the non-Safe Mode options, it would start to load Windows (with the Windows XP screen and the blue bar running under it), and then restart itself when the blue bar runs for the third time. For the Safe Mode options, it would load partway and then restart again.

Can I do something to fix this? Is this a hard drive problem? I tried unplugging everything except for my monitor and hard drive, but the problem was still there. Please help! I am using a library computer to type this and will wait until I can find a resolution, then go home and try it.

Thank you in advance!

Answer:Windows XP Fails to Load

boot to a xp cd and enter the recovery console (on the first screen)

run chkdsk /R

1 more replies
Relevance 56.58%

We are using IE7 for quite a long time but after the latest IE7 security patch update, our webpage loads in IE7 taking long time which was working perfect before this security patch updates.

Most of our asp pages using "Microsoft.XMLDOM" parser for xml parsing.
I found that this XML parsing in the asp page takes long time it seems.

Any security settings needs to be enable / disable to avoid this loading issue.

My IE version is : 7.0.5730.13

Please help me.

--Piju P.K.

More replies
Relevance 56.17%

When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

More replies
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Hi Folks, I just received  Win7  64 bit Recovery kit from HP partner Arvato Digital Services, LLC  in the form of a USB stick.  After my would-b bro in law never made his own recovery disk, the HD failed hard. I ordered the recovery media and located this young 750 gig HD in my collection, and loaded Mint 18.1 Mate on it temporarely, until I could get the recovery media.  I am writing this with the box and HD in question. The recovery media doesn't seem to work. I successfully booted to USB, and the win7 recovery progress bar appeared, but stopped at the point where a blue recovery screen appears, but it is blank.  There is one quick flash of the HD's activity l.e.d., and then everything stops.  The only thing I see is the Cancel "X" on the upper right hand corner.  If I click on "X", I get the "continue or cancel system recovery and reboot" panel.  Nothing keeps happening unless I click on "cancel" and we go back to reboot. The HD is an Hitachi from a similar P7 1100 series from around the same year, 2011 or so.  It passed the SMART with flying colors.  I checked the USB stick, having the microsoft logo and ordered directly through HP.  It has all the files seemingly intact, and is a bootable stick.  I am truely stumped!?  The MB is fine, I have all functions using Mint.  y Any suggestions? Thanksholmziep

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Dear fellow people out there in the Internet :

There was recently a post in this forum titled "Windows did not start successfully" which contained this text :
"Every time I try to restart I get this message that Windows did not start properly and I should select from 4 options
- safe mode
- safe mode with networking
- safe mode with command
- last known setting
- start normally

I tried all the options but nothing seems to work. It just goes back to this same screen again. Please help. I have tons of very valuable information on my computer."

I am having this same problem and tried all of the steps recommended, including trying to run the repair console from the XP disk. I gave the computer to a friend who is a professional IT guy, and he said he is having no luck pulling my files off of the computer using either the "hook it to another computer" method, or with his company's data extraction software. He says he thinks the hard drive itself is damaged and about to die and I should find a professional data extraction service.

My question is: How do you find such a service? I am kind of leery of just searching on the Internet for this. Also, is there anything else to try? I have a 3 year old Gateway that lost it's warranty exactly 2 weeks before it died.

If I have to replace the computer, I don't even care at this point, as long as I can recover my years of writings and research (which were not FULLY backed up)

Thank you so m... Read more

Answer:Windows fails to load successfully in XP

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My problem is that my computer no longer is able see Windows 8.1 on bootup. I get a ?Loading OS?.? message and nothing happens.

Before this happened, I reset my computer from Windows with the intent to change a BIOS setting for the CPU fan and an Windows update was applied on reboot. Windows (apparently) installed the update and then I got to the login screen. At this point, instead of logging into Windows, I hit the reset button to make the BIOS change. After doing this, when I tried to boot again, Windows would even begin to load and I got the ?Loading OS? message immediately. Is it possible that Windows did not finish installing the update even though I was at the login screen for Windows 8.1?

I then booted from the USB flash drive with Windows 8 install files (not 8.1?I upgraded from 8 to 8.1). I went into the repair option and then I got the message that no repairs could be found or were needed. (Interestingly now when I try the repair option, the computer automatically reboots so the repair option appears to be very broken now.)

Next, I tried to see if my disks were working and they seem to be. Attached is a screenshot when I list the volumes. C: drive is a HDD data drive without Windows. D: drive appears to be some sort of system restore partition (as far as I understand). F: drive is the SSD with Windows installed on it. I can navigate through all directories fine on the SSD and the drive seems healthy. (E: drive is the USB drive.) When I unhook the data drive, all... Read more

Answer:Windows 8.1 Fails to Load after udpate

Okay, this appears to be a tough one--Nobody has responded yet and basic level of MS support was not helpful.

Quick questions: Does the volume drive arrangement in the picture above seem reasonable? (1) Does the Windows drive need to be volume 0 and/or drive C? The SSD (111 gigabytes) is drive C normally when Windows loads up. Would reassigning the drive to C fix the problem possibly? Can I reassign the volume? This is probably not the solution though as I would not understand why the drives would have been incorrectly reassigned in the first place.

(2) What do I need to do to get sfc to run?

2 more replies
Relevance 56.17%

hello my computer currently running windows 7 has all of a sudden started giving me this error: WINDOWS ERROR RECOVERY - windows failed to start. a recent hardware or software change might be the cause. If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. if power was interrupted during startup, choose Start windows normally. from here, i am presented with 2 choices: Launch Startup repair (recommended) and Start windows normally. choice 1 attempts to load windows files, and then returns me to current screen. choice 2 restarts computer and boots to the current screen. i have tried running my windows 7 installation disc, i get the "press any key, etc" prompt and follow it, but after it tries to load files, i am presented with the following: WINDOWS BOOT MANAGER - windows failed to start. a recent hardware or software change might be the cause. to fix the problem: 1. insert your windows installation disc and restart your computer. 2. choose your language settings, and then click "next". 3. click "repair your computer". if you do not have this disc, contact your system administrator or computer manufacturer for assistance. File: \windows\system32\config\system Status: 0xc0000098 Info: windows failed to load because the system registry file is missing, or corrupt. after hitting enter, i am offered to start "windows setup" which does nothing but return me to current screen. there... Read more

Answer:Solved: Windows 7 fails to load

Please provide us with the computer specs including model and make. Go ahead and turn off the computer and unplug it from the wall and remove any hardware or USB devices that you might have added to it and by that I mean USB thumbdrives, printer, etc. Let's have this PC only have the essential parts (mouse/kb/onboard graphics card) attached to it so we can quickly and effectively resolve the issue. Now, with the computer unplugged from the wall, press on the power button and release after 5 seconds. Now plug it in and turn on the computer. What happens now? Please do not try anything else at this point but simply report back to me and I will provide you with the next steps.

3 more replies
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Windows XP Media Center
Gateway GT5014 Media Center Computer Ė 5395
This description is fairly long. I went into as much detail as possible because this problem just came out of nowhere.

So I get on the computer one day and everything is cool. I rearrange some music, uninstall some software that I never use and surf the web. While I was adding several hundred music files to my iTunes I ran into an error that said I didnít have access to write to the C drive. iTunes stopped importing the music halfway through at this point. I selected all my music again and tried once more, this time it worked fine. This happened a few times before I was able to get all my music in. Iím thinking that this may have something to do with my boot problems since I had never experienced this error ever before. Itís probably the only peculiar thing that happened prior to my problem so I mentioned it.

Lastly I run disc clean up and Spybot: Search & Destroy. I updated my AVG AntiVirus and avast! and restart after it asks me to. I am then confronted with this crap.

Irregardless of the way I turn the computer off, it boots back up with the screen that informs me that Windows did not load properly. And naturally it gives me 30 some odd seconds to decide if I want to start the computer normally or in a variety of safe modes. Choosing to start the computer normally or letting the time run out results in the screen flickering for a brief second... Read more

Answer:Windows Fails to Load 90% of the Time

Have you tried a system restore in safe mode ?

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A couple of days ago, my genius spouse left his laptop once again in a precarious situation sitting on a table near an open window during a rain storm.

Regardless, since this time, not shockingly windows wont load properly and im hoping that someone can offer some advice as I cant afford to pay for a professsional to take a look at it at this time.

When he tries to turn it on as usual, it attempts to load but it freezes on the screen with the green bars about halfway across and never goes anywhere, he did manage to catch a glimpse of an error a couple of times that said:

"Windows failed to start. A recent hardware or software change might be the cause. To fix this problem insert your windows disk and run repair "etc.

I havent seen it yet so I can t give the exact wording of the end of the statement but it basically says put your disc in and let windows fix itself.

Tried that, it only took about 60 seconds to repair windows supposedly, but it still wont load properly.

I have tried to look this problem up on various forums but there seems to be one major issue that people are encountering that I am not, every account that I have read, noone can get their system to load at all in any mode, I CAN load the system in safe mode and everything works perfectly well, it just wont run in normal mode. This gives me a little bit of hope, if perhaps false lol.

Obviously I suspect that there may be some water damage, but wondering if maybe by some miracle its not damaged h... Read more

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I would like to be able to solve a problem with my operating system which is not loading all the way. I want to solve it without having to do a clean install.

The Problem:
Windows will stop loading at a point just before the initial desktop screen ?Windows 7 screen?. The screen is black with the mouse cursor and stops. No matter how long I wait it will not proceed any further.
The History:
I purchase this laptop (Dell Studio 1747) 13 months ago with a touch screen, i7, 320gig/5400rpm hard drive, 4 gig of ram and with Windows 7 home premium. The first modification I made to the system in Jan 2011 was to add a Kingston 128gig v+ SSD. In installed Win7 with the ability to boot to either drive. In Sept I installed the Win8 developers preview. I shrank the original hard drive to be able to install Win8 in a new partition. I now had three OS's installed. I have been using the SSD drive as my main system for obvious reasons. Every week I would install any updates in the original Win7 installation.
The events leading to the initial problem:
This past week when I booted to Win8 I was unable to access the other disk partitions using Windows Explorer. I also was presented with a window indicating that a large number of files had an 'invalid security code and was being replaced with a default security code. After logging off Win8, I restarted Windows7(SSD) and found that it would stop loading at the place I described earlier. I then tried 'Safe BOOT' and it stopped at the same place. I ... Read more

Answer:Windows 7 fails to load completely

What a mess.

Can you post back a screenshot of maximized Disk Management drive map with listings of any of the OS's which are still bootable, while all HD's are plugged in. We can advise you better.

If not, unplug all but the SSD, making sure it is set to boot first in BIOS setup (after DVD drive), mark Win7 partition on it Active so it will accept the System boot files: Partition - Mark as Active (Method Two)

Next boot into Win7 DVD Repair console to run Startup Repair - Run 3 Separate Times until Win7 starts with its own boot files instead of booting off of the other HD.

You can now plug back in the other HD and boot it using the BIOS one-time Boot Menu key so the HD's remain independent. If it needs repair to start, do so using the same procedure as above with the SSD unplugged using the Win8 DVD Repair console.

If you still want to boot the rescue Win7 you installed on HD, add it to Dual boot when starting that HD only, using EasyBCD 2.0 from Win8. But I would delete it's partition in Disk Mgmt unless you have an extra Product Key to activate it and a need to keep it.

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alright i start my computer, running XP home edition. half the time or slightly more then half the time i get to the windows loading screen and the loading bar freezes and windows does not load no matter how long i give it. If i restart my computer it will freeze again on the loading screen 100% of the time. If i turn off and turn on my computer via the power button on front panel same deal, it will freeze again at the same spot 100% of the time.i have thus far been combating this problem by after the freeze turning off the power via the power button on the front panel, and when the system shuts down killing power to the power supply via the power switch in the back and waiting 10 seconds. turning back on the back power switch and starting normally. I will get a windows failure to load with the normal options and start windows normally works 100% of the time.i have made no hardware additions to my computer, and this issue seems to be progressive. i used to deal with this perhaps once every 5 start ups and now its slightly over half my start ups.

Answer:windows fails to load 1/2 the time

Power supply or motherboard would be my guess. Power supply cheaper/easier to swap out, so I would try that first. If its mobo, can be a pain as often need to replace cpu & ram too (depending on age) - or look for second hand on ebay. And new (different) mobo means reinstall or repair reinstall, normally.

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Recently, my PC has been restarting randomly. The odd part is it usually happens when I'm just browsing the internet. Until last night I haven't had any issues when gaming (BF2 and NFS:MW). The one BSOD I saw and the "system has recoverd from a serious error" messages pointed to driver issues so I cleaned the video drivers and re-installed them and thought the problem was fixed.

Only after gaming did the problems occur until last night BF2 froze leaving me with a loud beep/screech from my headphones. I did a hard restart and made it into windows but soon after the machine reset.

Currently I can boot into BIOS, make changes etc, but as soon as the last step in bios completes (verifiying DMI pool data I believe), it fails to continue onto the Windows XP splash screen. The screen goes black but does not power down which really confuses me.

I tried swapping video cards and also removed my Audigy 2 to narrow down a hardware issue and the same thing happens. Now I'm coming to you guys for help.

Answer:Windows fails to load/boot?

nice description but try posting your hardware (power supply included). Also what if anything changed or got plugged into the computer lately?

It could be anything keeping it from booting - corrupt files from the last crash, bad ram, cpu, PSU, etc. Can you boot into SAFE MODE?

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The xp home screen appears with the blue pulstating bar. then the screen goes black and sometimes fails to continue to the user log-on screen.By rebooting in SAFE mode and then restoring to any previous day the system seems to work fine.Has anyone any ideas as to what is going wrong.Thanks in advance

Answer:windows xp home fails to load

Try disabling System Restore in Safe Mode, also delete any Internet Explorer Temporary Internet Files, then reboot and re-enable System Restore.

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No changes made to pc recently. Simply restarted and now windows xp does not load. Goes through entire bios, once it is about to display the windows welcome screen it restarts.

Installed new memory to no avail. Do I need to replace the motherboard?

PC is about 4 years old.


Answer:Goes through BIOS but windows fails to load

If it POSTs ok (Power On Self Test) it usually means the motherboard is ok, but the system software is not.

Using your Xp (?) CD, you could perform a Repair (you will need your Windows key for this)

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Ina  rush of impatience I pushed the power off key and now windows XP fails to load. Nor can I get safe mode, or any other type of DOS C/: prompt. I can get to the BIOS setup and also to the Boot menu.I have visited this site I have also downloaded from windows the 'setup boot disc from --- but the computer fails to reboot even from a USB drive.My last hope is to go to the Fujitsu Seimens website in the hope they can help.Any advice or shall I just bin it. There is only work stuff on the computer nothing to bad if I decide to buy new.Fujitsu seimens Amilo 1424. Intel Pentium processor 725, 512 mB, speed 1801 mHz, notebook ID 255638A0, Windows XP home Service pack 2.

Answer:Fujitsu Siemens - Windows fails to load

Hi again,Just been to the Fujitsu website. Found these to download. Will any of these help or not. My boot priority is set to the ?removavle dev?. Thanks again!Downloads results for AMILO M1424     RIGHT REFERENCE  FAQ - AMILO M1424      Flash - BIOS       Flash Bios for AMILO M1424                BIOS DOS Flash (Disc-Image) - AMILO M1424 / M7424  Version:  1.03cl    Date:  29.12.2004     Size:  1,07 MB  Status:           Download       Language:                BIOS Flash (ISO CD-Image) - AMILO M1424 / M7424  Version:  1.03cl    Date:  29.12.2004     Size:  1,47 MB  Status:           Download       Language:                BIOS Windows Flash (EXE) - AMILO M1424 / M7424  Version:  1.03cl    Date:  29.12.2004     Size:  0,85 MB  Status:           Download       Language:                BIOS Flash (ISO CD-Image) - AMILO M1424 / M7424  Version:  1.01cl    Date:  15.12.2004     Size:  1,47 MB  Status:       ... Read more

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Hi all

I am having a persistent problem with Windows 10 that I need help with

Just about every computer start takes two attempts to complete, the first start fails to load any desktop icons and just sits there with a spinning progress icon and nothing can be started. I have to do a Control/Alt/delete and select restart, which it does and then that time it all starts ok with no other issues all day long.

Anyone know how to fix this.

Thanks for any help


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I normally stream videos and music from my laptop to my xbox 360 through a router no problem. However, within the last week and a half or so all media streaming crashed for me. When i go to control panel > network and sharing center > choose homegroup and sharing options > change advanced sharing settings > and choose media streaming options it just says "The page failed to load." Ive tried several methods of streaming suggested by microsoft (zune, windows media sharing, windows media center) and none work.

Furthermore, When I tried to add the 360 as an extender through windows media center, the program would just crash as soon as i entered my xbox's setup key. Also, when i tried setting up windows media center for the first time to see if it would stream, When i went to sync my music and video libraries it gave a message saying "A necessary component of Windows Media Center did not start properly. Restart windows media center."

I cant think of anything I've done within this time frame to cause this to happen, and I have never had any problems like this before.
Any help is much appreciated!

Answer:Windows 7 Media Streaming fails to load

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After installing today 12 updates, Windows 7 x64 does not boot.

It shows the screen "Starting Windows" for about 2 minutes, then reboots.
Safe mode does not help.

Answer:After recent updates Windows fails to load

Can you try 'last known good configuration'

How To Start Windows 7 Using Last Known Good Configuration

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After a few days, I plugged in my USB "Kingston Data Traveler" flash memory and Windows doesn't recognize it & says "No drivers are installed for this device." I have installed two programs since this last worked fine. Any suggestions are welcomed - thanks.

Answer:[SOLVED] Windows USB Driver Fails to Load

Hi u01545n and welcome to TSF !

Make sure you have SP2 installed. You can find out by going to start => run and typing winver or by going to your system properties (windows key + pause/break key). It's also advised you go to Windows update and make all latest critical updates.

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I have an ASUS laptop which used to have a recovery partition. I used a function to make recovery DVDs and proceeded to format the partition.

Well now Windows won't boot. I attempted to use my recovery DVDs but after taking 10-15 minutes to boot it loads to a screen with a graphic (wallpaper) and stays there.
It doesn't tell me to load the next disk, it doesn't give me any kind of menu, does not accept any kind of input (including ctrl-alt-del).

Any idea on how I can make this work?

Answer:Windows 7 Recovery fails to load interface

4 days without response... bumping back to first page. Still haven't figured it out on my own either.

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Hi all

I am having a persistent problem with Windows 10 that I need help with

Just about every computer start takes two attempts to complete, the first start fails to load any desktop icons and just sits there with a spinning progress icon and nothing can be started. I have to do a Control/Alt/delete and select restart, which it does and then that time it all starts ok with no other issues all day long.

Anyone know how to fix this.

Thanks for any help


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Hello I have XP pro on my computer. My computer reset itself. And now it wont restart.

Everytime I try to restart I get this message that windows did not start properly and I should select from 4 options
- safe mode
- safe mode with networking
- safe mode with command
- last known setting
- start normally

I tried all the options but nothing seems to work. It just goes back to this same screen again. Please help. I have tons of very valuable information on my computer.

Everything was fine. Next time pc was started it did the boot process and then a DOS screen appeared telling me that Windows did not start successfully and on lower part of screen it gives you 4 choices to start in safe mode and one choice to start at the last known configuration that worked. None of these choices come up. The computer just keeps restarting and then the screen comes up about Windows not starting successfully.

Thank you.

What was i doing when it crashed:
Loading battlefield 2 for first time had turned all my video settings up to high and it was supposedly optimizing it then bang it reset and now im at this stage.

My computer
Dual Core 2 E6850 3.0 ghz 1333fsb
4 gb 800 ram
Asus p5b-plus motherboard
350W psu
EN8600GT 256MB video card

What ive done :
Run the memory diagnosis thing -(
Press T to run the extended tests.)
This freezes on one of the test - and does not complete

My thoughts are more likely that it is the hard drive . The computer is only 7 ... Read more

Answer:Windows did not start successfully -Win Xp pro fails to load from

I wouldn't necessarily suspect the hard drive just yet. A repair/reinstall might be your best bet; since it crashed on an application installation, you may have some necessary files in limbo. Check this link for a comprehensive guide:

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I just used the windows xp cleaning procedure to rid my computer of the fake winsecurity centre and spyware guard 2008 (thank you majorgeeks) but now windows explorer fails to automatically load when i turn on my computer or restart and log in using my (upon recommendation) new windows user account password and i have to do it by windows task manager. any ideas?

Answer:Windows explorer fails to load at restart

Welcome to Major Geeks!

whatsausername said:

I just used the windows xp cleaning procedureClick to expand...

As stated in the instructions, we need the 4 requested logs to help you. Attach the logs from
Also are you saying this is a new user account? Or are you saying it is the same user account that you cleaned but you just added a password to it?

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Strangest thing, when I have my Acer H5360 Beamer connected with hdmi to the graficcard I get bluescreen everytime right before the desktop loads up. And when I detatch it and only startup with my LCD monitor everything works again.

I Recently upgraded to GTX470 from 8800GT card but this problem occured a few weeks in already using my projector connected to the new grafic. I did however notice a minor problem during use, when I played around in the settings and switched between resolutions. The recomended HDReady resolution and testing a fullHD resolution suddenly windows stopped recognizing the projector as Acer H5360 and just displaying it as " Digital Display " after that everything started going downhill and now I cant even restart the computer with the Beamer connected to the back.

Nvidia drivers are 197.41 But I have tried several others including Beta ones with same result. I also used Drive Cleaner and reinstalled windows7 twice. No solution.

Any help please

Answer:Windows 7 fails to load when Projector is attached

Could you please upload your dmp files that were created during the BSOD?

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When I turn my laptop on windows fails to load. This happened just after a windows update, I don?t have installation disks and I can?t load into safe mode or anything.

What can I do?

Answer:Windows fails to load on my Satellite L300d-243

Can you enter ?Advanced boot settings? when you press F8 at start up?

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I recently built the system in my sig. It was all good. Bur recently i've been getting excessive long load times (hard drive not making any access sounds, sorta sitting idle) where it seems like the processor is stalled on something and sometimes it just stalls completely and XP sits at the load screen. Last night the only way I could get in was to hit F8 and load in debug mode (which for some reason worked completely).

Is there any way I can see what XP is stalling on.

1. I've run prime and memtest for 8 hours each and no failrues.
2. Temps are fine (35C/43C).

The system z00med at first...but something is pissing isn't right.


Answer:Windows XP with excessive load times or fails

what have you got in the registry for auto-start?

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i recently did an LCD screen replacement. when i powered up the laptop it came on normally only the trackpad was not working on log in screen but works everywhere else i looked into how i could solve this and i needed admin rights. so i got the password and when i logged into the admin account only for the trackpad to not work at all. after a few minutes the desktop locked up and was non responsive. I restarted and got the message

Reboot and select proper boot device or insert boot media in selected

this is now appearing after every restart. I have checked the boot order and i have ran start up repair and it allows me to start up in safe mode but once i try to load normally I get that error again

does that sound familiar to anyone

PS the laptop was dropped that is why the screen needed replaced as a precaution I have checked the hard drive for errors are there was none and the laptop is recognising it in the bios

seems odd to load windows until it crashes and then decide not to

its is a Dell Inspiron m5030

Answer:Windows 7 fails to load unless it is in safe mode

did you test the harddrive after dropping the laptop. there is a good chance you damaged the drive too. If not, run the drives manufacturers diagnostic utility...

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

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When the Windows 10 Fall update (threshold 2) was released several days ago I tried updating via Windows update; it failed to install the update several times. Yesterday it started saying that my computer was up to date and I know threshold 2 has not been installed. Today I decided to try the media creation tool to do an inplace upgrade. It failed as well with error: 0x8007002C - 0x4000D The installation failed in the Second_Boot phase with an error during the Migrate_data operation.

I got this same error in august when trying to do an in place upgrade to windows 10 from 8.1 for activation purposes. I got around it then by selecting to 'keep nothing' instead of 'keep data and apps', it did not matter then because I was already planning to do a full clean install afterwards and just needed to activate my PC, however, now I want to keep everything.

I have attached the error message I get from the Media Creation tool upgrade attempt.

Any help would be appreciated.

Answer:Windows 10 Fall Update Fails via Windows Update & Media Creation tool

As of yesterday Microsoft has pulled build 10586 so there is no update to build 10586 for you to get now.

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When I turn my laptop on windows fails to load. I don't have installation disks and I can't load into safe mode or anything. The file is \Boot\BCD and the status is 0x000000f. The info is 'An error occured while attempting to read the boot configuration data.

Can you help please?

Answer:Satellite L300-147 - windows fails to load \Boot\BCD

Can you enter ?Advanced boot settings? with F8 at start up?
Is option ?Repair my computer? available there?

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Hello all.  First time poster here.  I am having issues getting my Toshiba to load windows.  Here is the rundown:
Successfully started computer and loaded Windows (Windows 7 64-bit btw), but noticed that certain stock applications would not work (calculator, paint, windows explorer, etc..).  Installed several Windows updates that have been waiting to install for a while (not sure what they were exactly) and shut down.  Upon attempting to restart, I was presented with the startup recovery tool.  It failed to fix the problem.
Here is what I have tried and the results:
Complete shut down with AC power and battery removed for >1 minute - Didn't fix the issue
System restore - Fails to successfully restore (tried twice using two different points)
Safe mode - Won't allow me to
Memory check - Ran, rebooted, and failed to fix the issue
After checking around, I found FRST.  Here is a scan log:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-12-2013
Ran by SYSTEM on MININT-GRHR642 on 27-12-2013 07:56:32
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [] - [x]
HKLM\...\Run: [HotKeysCmds] - C:\win... Read more

Answer:Windows won't load/Startup Recovery Tool fails

Ok.  I resolved the issue myself.  Had to do a complete re-install of the OS.  Chose not to reformat my drive so I could retrieve my old files from the windows.old file

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I am trying to setup and run the current version of iTunes (as of March 25th) on a HP Pavilion dv4 laptop running Windows Vista 64bit

Each time I try to run it I am met with the Software License Agreement screen and to either Agree or Decline. I click on Agree and I immediately get a window pop up saying "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This is window has a button to close the window which opens the Windows Problem Reports and Solutions screen which only suggests to download iTunes from Apple's website and try again (i.e. not very helpful)

I tried uninstalling and reinstalling iTunes to no avail.

I did check the event viewer and saw the following for when I tried to open iTunes "Faulting application iTunes.exe, version, time stamp 0x4f56cf56, faulting module QuickTime.qts, version, time stamp 0x3ed3bfbd, exception code 0xc0000005, fault offset 0x0013c108, process id 0x108, application start time 0x01cd0af8c1472e71."

I also tried following Apple's instructions here: Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7 to try fixing this but this also produced similar results.

I'd prefer not to reinstall Windows but I'm kind of at a loss at what to do at this point.

Answer:[SOLVED] iTunes fails to load Windows Vista

It seems I have figured out what was causing the issue.

After my last reboot I noticed that the Windows Theme was reverted to basic due to a problem with a program. I looked at what the window said was causing the problem.

Seems qttask.exe was corrupt. So I uninstalled and reinstalled QuickTime and now everything seems to work just fine.

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I recently rebuilt my PC but kept the same Disk Drive
But when i connect the disk drive windows doesn't get past

"Verfiying DMI Pool Data"

the only way i have to load windows is to disconnect my CD Drive
Bit of a pain seeing as i want to reinstall windows

Answer:Windows fails to load with Disk Drive Connected

hi and welcome to the forum this may help point you in the right direction

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Every morning Windows fails to load on the first start-up attempt of the day. Please note that after I am able to get it to load, I can turn off, turn on, or restart with no issues the rest of the day. It is literally only on the first start-up of each day. As soon as it starts to load windows it will reboot and go straight to windows recovery with an option to load windows normally or check for problems.

Each time "Start Windows Normally" is selected it will either reboot as soon as windows stats to load, BSOD, or once in a while it will load windows where it will BSOD the second anything is clicked. As soon as it BSOD, the next start-up I can load windows normally and everything will be fine rest of the day.

If I have it check for a problem it will show it is checking and then ask if I want to restore to an earlier time. As this is a fresh install, I will select "no" and it will begin to attempt a repair. If I let it run the full course it will always return a message stating nothing could be repaired. After which, I can start windows normally with no problems. I have also learned that in the mornings I can choose to repair and immediately restart computer once it begins to check for problems and it will load windows normally.

Other than that there are basically no issues. I can turn off and on rest the day without an issue. There is one other thing, I have noticed if I leave it idle for a very long time (most the day), every now and t... Read more

Answer:Windows fails to load (BSODs) once a day on first startup attempt

Both of these were related to pool_corruption. Since memtest has passed I would suspect a driver. To work out which please run driver verifier. My gut feeling is it is your Avast but no definitive info yet.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash... Read more

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I let Norton 360 do a disc defrag and I turned the power off at plug by mistake oops!!

Now when I start pc, windows vista starts but i get a black window with the heading C:Windows\ehome\ehmsas.exe There is a cursor in the window like I'm supposed to type something.

The other problem that has arisen alongside this is when launch Windows Mail i get the message-

Windows Mail could not be started because MSOE.DDL could not be loaded.

As you can probably tell I'm a complete spanner when it come to computers so any advice would be very much appreciated. I drive trains for a living so unless its got at least 2000 horse power and no steering wheel I'm stuffed... Cheers!

Answer:Windows Mail fails MSOE.DDL wont load

*** Backup your any registry keys before deleting them***

Go to Start Search and type regedit, click on continue to allow it and navigate to this registry key

HKEY_CURRENT_USER\Software\Microsoft\Windows Mail

make sure windows mail is not open. Right click on the above key again and choose

Reboot and try Windows Mail again.

Hopefully this will rectify the windows mail issue at least.

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This is my 2nd attempt to install a brand new WD4003FZEX in my Windows 7 x64 machine. I assumed the first one was bad, so I exchanged it for another. I am NOT new to PCs, in fact I am ashamed to say I'm a tech with 15+ years experience and this one has me stumped. I have installed countless drives, and this one should be dead easy!

Windows simply says it failed to find the driver. The BIOS does see and correctly identify the drive. The motherboard is a modern Gigabyte GA-Z77-D3H with UEFI, so no problem there.

I would be very grateful to anyone that can help me solve this.

OS: Windows 7 Ultimate x64
CPU: Intel Core i7-2700K
Motherboard: GIGABYTE GA-Z77-D3H
Memory: 32GBCorsair Vengeance (4x8GB) CMZ32GX3M4X1600C10
Graphics Card: EVGA NVIDIA GeForce GTX 550Ti
Hard Drives:
Boot: 256GB SSD: Samsung Electronics 840 Pro Series MZ-7PD256BW
Secondary Drives: WD 2TB & WD 640GB

Answer:4TB WD4003FZEX: Windows 7 Fails to find/load driver

Download the drivers from the manufacturers website?

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Good morning everyone,

I came across this forum while searching for help with a computer issue. I'm hoping you can help me!

Our sales director has a Dell Latitude E4300 laptop with Win XP Pro (I did all the updates before this problem occurred). It's brand new and he decided to use the program PC Locator to move everything from his old laptop to his new laptop. He says he did that, it said it did it successfully, but when he restarted the program right after using the program, the computer won't finish loading Windows Explorer.

It will get to the Welcome screen and you can choose your user, but after that, it will show the desktop background, but no icons or taskbar and gives the error that Windows Explorer has encountered a problem and needs to close.

Error messages:

Can anyone help me figure out what is going on? Could he have transferred a virus or anything from his old laptop? He was prone to downloading everything under the sun, although he did have Vipre anti-virus on there and I installed Kapersky Anti-Virus on his new laptop BEFORE he copied everything over but it was FULL of junk.

I ran a standard diagnostic test as well and it came up with the following errors:

Error Code 5300D23
Msg: VIDEO - No BIOS support for SMI interface function.

I have no idea where to go from here. Anyone have suggestions? (I'm a interm... Read more

Answer:Windows Explorer fails to load - no icons/taskbar

Came across the same problem. It is a virus problem and I had to reformat to fix it. Usually it is a virus associated with a crack .exe file.

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hi, im new to this so please can some one help me.
I have recently got a new computer
amd 6000+ processor + heat sink + fan with 4gb ram and 200gb hd with 512 nvidia
9800gt graphic card. All was working fine until about 2 weeks later when sudenly it just switches off. normally it would load back up but somtimes it will display startup failed insert startup disc. but now its switched off and will not load at all (same error message on startup) i was thinking about getting a new hd (200gb one is 5+ years old) and re installing windows on the new one therefor saving all the files and games on my old hd and still being able to run games off of it b ut havin a new os installed on a new hd?? will this work??? any ideas welcome! please help as i need this for both work and call of duty 4 purposes thank you in advance.

Answer:Windows fails to load (insert startup disc?)

Caps on the title = no good. Please read our forum rules while you wait for our community to assist you

2 more replies
Relevance 54.94%

hi, im new to this so please can some one help me.
I have recently got a new computer
amd 6000+ processor + heat sink + fan with 4gb ram and 200gb hd with 512 nvidia
9800gt graphic card. All was working fine until about 2 weeks later when sudenly it just switches off. normally it would load back up but somtimes it will display startup failed insert startup disc. but now its switched off and will not load at all (same error message on startup) i was thinking about getting a new hd (200gb one is 5+ years old) and re installing windows on the new one therefor saving all the files and games on my old hd and still being able to run games off of it b ut havin a new os installed on a new hd?? will this work??? any ideas welcome! please help as i need this for both work and call of duty 4 purposes thank you in advance. p.s the reason why i want to keep both hd's is because i do not want to re install everything and install game patches ect. will i still be able to play game and programs with them pre installed on old harddrive with windows installed on new harddrive? will this not affect the registry? as i said im new to this

Answer:Windows fails to load insert startup disc?

I have seen faulty HardDrive connection to the Motherboard cause this
Try replacing the Sata cable, and/or connecting the HardDrive to a different Sata port on the Motherboard

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