Computer Support Forum

Windows Update - all updates failing

Question: Windows Update - all updates failing


I have had several problems with my laptop since I bought it. The first one had continual blue screens and other issues and was replaced within a few weeks. The second had the same problems but by that point I had moved abroad to study and work and needed it to write documents for work and write my dissertation so there was no way I could send it away for weeks to get replaced again.

I have learned to live with the blue screens as I don't know how to fix it but so far hasn't lost me any data (the ones I most often get are BAD_POOL_CALLER and sometimes PAGE_FAULT_IN_NONPAGED_AREA and maybe others but I don't always notice before it disappears). Several months ago, though, my updates started failing. First it was a few at a time, then most of them but the occassional one would work, and now for the last few weeks (if not months) every single one has been failing. I used to try searching for the error codes but there were so many and I never got any straight answers on what to actually do so I'm hoping one of you kind souls can help me!

Many thanks in advance

Relevance 100%
Preferred Solution: Windows Update - all updates failing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows Update - all updates failing

If it's still under warranty I'd sure try to get this resolved by using the warranty. Here's some of the information I found by searching for your error messages.




1 more replies
Relevance 73.39%


Frustrated with trying to fix this myself and thought I would turn to the forum for some help. I have been unable to install KB 2929437, KB 2871997, or KB 2830477 either as a group or individually. The error codes are all different and are below:

KB 2929437: error 8007054F
KB 2871997: error 80070490
KB 2830477: error 80070BC9

Since this started, Windows Update was able to install several other updates but not these three for some reason. I have run the System Update Readiness Tool and the SFC scan without change in the errors. The SFC scan continues to show corrupt files but is unable to fix them.

Problem #2 - I also appear to be unable to upload the zipped CBS log and continue to get internal server errors from the website when I try to attach the file. I would be happy to do so if anyone knows a way around this.

Thanks in advance!


Answer:Windows update repeatedly failing with 3 updates

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CBA files, for a number of reasons)

9 more replies
Relevance 73.39%

I'm having trouble installing updates in windows 8.1. I've identified through sfc /scannow that there is store file corruption however sfc is unable to fix them i tried doing the DISM restore health and it did nothing. Following the advice of site on from google i tried running this from admin command prompt 
 net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
net stop cryptsvc
cd %systemroot%\system32
ren catroot2 catroot2old
net start cryptsvc
and re ran the the DISM /restorehealth and now the DISM is stuck at 40% for the past 3 hours. How do i fix this so my updates start working again?

Answer:Windows update keeps failing to install updates.

Any ideas?

1 more replies
Relevance 73.39%

The following updates continue to fail:
All fail with code 800B0100
Have tried all Microsoft fixes already, not fix the issue.
I have read some of the previous posts for this same issue, so I have run the System Readiness Tool for my OS and have attached the logs.
Thanks in advance

Answer:Multiple updates failing in Windows Update - Win 7/64-bit

Hello,SURT Package replacementWarning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.Click Here to download and save this to your Desktop.Right-click on the file and select Extract All...Tick the box labelled Show extracted files when complete then click ExtractA window will open showing two folders, Manifests and PackagesOpen the Manifests folder and copy the files into the following folder (if there are any files)C:\Windows\Temp\CheckSur\Winsxs\ManifestsOpen the Packages folder and copy the files into the following folder (if there are any files)C:\Windows\Temp\CheckSur\Servicing\PackagesRun the System Update Readiness Tool (SURT) again.When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:C:\Windows\Logs\CBS\CheckSUR.logC:\Windows\Logs\CBS\CheckSUR.persist.log

3 more replies
Relevance 72.57%

I am getting a not Genuine Window dialog and I have a stack of 69 important windows updates that won't install.

Any help would be greatly appreciated.

Best Regards,


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XXFCY-7BR4V-24X8J
Windows Product Key Hash: TcZBJdOL2yQeuYoO2PWX5NAV8x4=
Windows Product ID: 00371-OEM-8992671-00014
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E761C4BB-F8A5-428A-A7CA-31FC3941F2F2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Off... Read more

Answer:Getting a not Genuine Windows dialog and update failing on 69 updates

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here -

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

6 more replies
Relevance 72.57%

Hello! I'm having a pretty hard time with a computer. There are six updates which are failing -


Each time I receive error code 80070490. So far I've tried sfc /scannow, tweaking, clean boot, renaming softwaredistribution folder and installing each update manually. Sometimes while installing manually it'll install for almost an hour then fail. I'm desperate here I'd really appreciate some help! Thanks in advance

More replies
Relevance 72.57%

My Windows 8 Pro Store lists 4 available App updates: music, video, games and mail. When I select STORE and chose to update, the apps attempt to download and install the updates. They have failed to update for 4 days now. The error codes are either 0x80070002 OR 0x80246007.

I have previously downloaded and followed the instructions for apps.diagcab, rebooted. Nothing seems to resolve my inability to update these recently released App updates.

I have not installed any new software. My other Apps, including Bing, News and Finance continue to list current updates without any exceptions.

Whenever I attempt to open music, games, video and mail, they fail to open and revert back to START.

Any suggestions would be appreciated. Is Microsoft aware of this issue and attempting to resolve it? Thank you.

Answer:Recent Windows 8 App Store updates failing to update

Hello ABsfone, and welcome to Eight Forums.

See if clearing the Store cache may be able to help.
Store Cache - Clear in Windows 8
Hope this helps,

3 more replies
Relevance 72.57%

Hello all,

I installed the Anniversary Windows 10 update from scratch on my Surface Book. After installing all the Surface Book drivers, I ran Windows Update and it downloaded and wanted to install more device drivers.

Most of those drivers failed to install and it won't let me re-install them.

Can anyone please tell me why this is happening?

Screenshot #1:

Screenshot #2:

More replies
Relevance 72.57%

Hello all,

I installed the Anniversary Windows 10 update from scratch on my Surface Book. After installing all the Surface Book drivers, I ran Windows Update and it downloaded and wanted to install more device drivers.

Most of those drivers failed to install and it won't let me re-install them.

Can anyone please tell me why this is happening?

Screenshot #1:

Screenshot #2:

More replies
Relevance 71.75%


After your great help with my last problem i'm back with another (the price of success!)

Windows 7 ultimate - some updates are installing OK, some are being repeated after a successful installation & the IE10 update repeatedly fails with error code 9C59.

I've tried MS Fixit. I've done a repair install of Win7 ultimate, which improved things a little (before that,updates KB2667402 & KB982018 would continually fail). & windowsupdate.log are attached.

Here's some background which may be relevant:
I started with Win 7 pro, which turned out to be non-genuine (ebay!). Windows updates stopped working because it was non-genuine. Microsoft supplied a new copy of Win7 ultimate, which I installed via a custom installation. I didn't do a clean install because I used a 3rd party product call PCmover to include all applications & settings in the upgrade to Win7 ultimate. All has been OK with Win7 ultimate except the updates.


Answer:Windows updates repeating & IE10 update failing (9C59)

I don't know if this would help:
"How do I reset Windows Update components?"
How do I reset Windows Update components?

I was going to try that but thought I'd ask here first.... taa

8 more replies
Relevance 71.75%

Got a new Lenovo Thinkpad Carbon X1 (i7).  When I first turned it on it wanted to install 60 updates.  I let it install them, but upon reboot it says it failed and is rolling back the updates.  Every morning when I wake up it tells me updates were installed and failed and removed.  So I have had to turn windows automatic update off and now I'm 60 updates behind.  This thing is brand spanking new out of the box and was expensive.  So how can it be so disfunctional already?  Maybe I'll send it back and get another Sony.   :-(


Go to Solution.

Answer:Updates failing, caught in an infinite Windows Update Loop.

Okay I found it, it's here: Basically you have to install just this one update first:  KB2647753. Then reboot and supposedly the other updates will work after that.  At least that's what I read on that page, I am about to try it, will post again if it doesn't work. 

3 more replies
Relevance 71.75%

I just did a fresh install on a new SSD for my laptop. I am getting above error. I reinstalled again and got the same. I ran check disk already. And I started SURT 7 hours ago but it is stuck on Initializing installatipn...

help...please...let me know if you need anymore info?

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GB986-78RTG-GW262
Windows Product Key Hash: ArJ1lDfGuse+pNGJIavBAOoniJQ=
Windows Product ID: 00359-OEM-9824372-72693
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2D7A1FAE-E910-4580-9B03-9B13ABE403CE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: ... Read more

Answer:Windows update error 800706BA Failing to install any updates

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

5 more replies
Relevance 71.75%

So here goes my story.

After +- 3 years of use I decided to format and to do a clean install of Windows 7 Home Premium through an USB install. All goes well and the first thing I do is updating by using Windows update. All updates succeed and I install all other programs needed for personal use. But along the way my pc kept freezing (especially during big downloads through Steam, watching Flash Player videos in my browser or some trivial other things) so I decided to restart my pc. Blue screen appeared and I started everything over: Format > Clean install > updates.
But now the updates didn't work as before and get stuck around 19-20 of them failing. The error code been given every time is "Code 800706F7" I've done several things recommended on this forum and here are the results:

1. Ran the SURT tool and it installed Hotfix for Windows (KB947821)

2. Ran a SFC scan

3. Used the Fix It tool from MS to no avail

4. Tried some other things I can't remember proposed on other forums but reverted with a system recovery point when they didn't work

Answer:Failing updates in Windows update (Error: Code 800706F7)

The CheckSUR log is incomplete - and there are no apparent problems in the CBS log or SFC scan.

Please upload the C:\Windows\windowsupdate.log file to a replay, and run the CheckSUR tool again - post the CheckSUR.log and CheckSURPersist.log files.

5 more replies
Relevance 71.34%

hi i cant perform any updates to the os Microsoft security essentials still get deffinition files tho ive managed to get a CheckSUR log of what the problem is and would hope that someone here knows how to fix it cos its driving me nutty
Checking System Update Readiness.
Binary Version 6.1.7600.20667
Package Version 8.0
2010-05-19 22:32
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB976002~31bf3856 ad364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB978262~31bf3856 ad364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB976002_RTM~31bf38 56ad364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB976002~31bf3856ad 364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB978262_RTM~31bf38 56ad364e35~x86~~
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB978262~31bf3856ad 364e35~x86~~
Checking Component Store
(f) CSI Payload File Missing 0x00000000 tzres.dll.mui x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7600.2 0633_en-us_840957ccfc10f6c6
(f) CSI Payload File Missing 0x00000000 tzres.dll x86_microsoft-windows-i..rnational-timezones_31bf... Read more

Answer:Problem with windows update failing all OS related updates due to missing files

Create a System Restore Point first.
Clear temp junk files using in-built Disk Cleanup utility.
Next Run sfc /scannow and reboot. More on System File Checker.
You can also check out our Fix WU utility. Hope something helps!
Adll links which may help you:

3 more replies
Relevance 65.19%

I have tried updating them one-by-one but they still end up failing on me! Help!

Answer:Updates that are constantly failing to update...


Make a snippet of the resulting display and upload.

This will let us know if Microsoft thinks that your Win 7 in genuine.

The reason for this is that if the Win 7 is not considered to be genuine then only critical updates will be applied.

9 more replies
Relevance 63.55%

For some reason on my Vista PC I keep getting left with a message 'some files could not be updated' or something similar. I don't want to reinstall FF because of losing the various tweaks that I have done. The update has worked fine on my XP PC. Any ideas please?

Answer:Latest Firefox update - some files updates failing

Right click on the icon and click run as administrator. Click on continue on the prompt that comes up, and see if it updates successfully then.

5 more replies
Relevance 63.55%

Hi, I have a 1920x1200 external moniter connected to my t400 via VGA. I'm on 32bit vista and was using the dedicated ati mode "performance mode" to output my external moniter.  Everything was working fine until I hit "lenovo update" and installed everything that was "recommended" and "optional". Now whenever I hibernate my computer and try to resume completely freezes up. I have no choice but to proceed to hold the power button down for 5 seconds and shut it down manually. When I restart it it tells me to choose to resume hibernate and I click on it and then it gives me a BSOD. After that I once again hold the power button for 5 seconds and watch as lenovo takes 5 mins to scan my hard drive completely.  Basically, the new updates have screwed up my t400 horribly. I unfortunately disabled system restore and i vague remember seeing a bios update and new integrated graphic settings. Anyone know how I can fix this? thanks

Answer:t400 is massive failing after i did the updates via "lenovo update".

you could try to reverse the bios update by downloading the old bios image and reinstall them, to see wether that works.

9 more replies
Relevance 61.91%

I get a message everytime I try to updates Windows, there is over 112 updates which could not install, I have attached a picture of my error code (In the picture i have only tried one to see if it would work.)

Attachment 301011

Attachment 301030

Answer:Windows Updates Are Failing to Install? ( Over 112 Updates)

please follow the Windows Update Posting Instructions, so the experts can help you

7 more replies
Relevance 58.63%

I have a several year old HP Laptop. A few months ago windows updates started to fail when computer restarted and tried to reconfigure itself with the updates. I would get a message saying it was reverting to old configuration.

I used system recovery to restore system to factory configuration. It was successful. It later tried to install over 100 windows updates. It then failed as stated above.

The only anomaly is a message about primary battery needs to be replaced. I have attempted all the updates with the power supply plugged into the computer.

Any suggestions for successfully installing windows updates?

Answer:Windows 7 Updates Failing

Hello baron100, Welcome to TSF.

It would help us greatly if you could give us the model, and perhaps an accurate age, of your HP Laptop.
I found have numerous occasions where Windows Updates fail. (I am using a HP Pavilion dv7 Laptop 9 that's months old with Windows? 7 Home Premium.)
My personal solution was to continue persistently with checking for Updates, until they eventually succeed. (I did them through "Windows Updates" via the Control Panel).

If you can't get the updates this way, could you please give us the 'Error Code' associated with the failure/s.
Did you install a completely new version of Windows?7, or was it an Upgrade?

Post back with the details.

Kind Regards,

1 more replies
Relevance 58.63%

here are the updates that keep failing
I hope someone has a fix for theses
thanks in advance

Answer:2 windows 7 updates keep failing


Have you tried to manually install the two updates (KB .... on Google)?

Otherwise you must first disable Windows Update.

Type msconfig and go into services by removing the checkmark to its entry, then you have to restart the pc.

After reboot:

Go to C/Windows/SoftwareDistribution/Download and delete the folder content.

Resume Windows Update (msconfig check back)
Restart your pc again and see if you can install updates.

8 more replies
Relevance 58.63%

So I have been unable to install any updates since July 2010, and have now racked up 28 important updates that will download but will not install. They appear to have installed, but during the restart it shows that the installation failed. I have looked around online for help, and found some people have had success with the HijackThis program. So I did a system scan, and the program told me to post the log here for someone who knows what they are looking at to help me. I have tried manually installing the updates as well, and that doesn't work either. Any help you can provide would be amazing. Thanks!
p.s. Below is the logfile that I got from the system scan in HijackThis.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:14:53 PM, on 3/7/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe... Read more

Answer:Windows Updates Failing

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

2 more replies
Relevance 58.63%

My Windows 8 machine has started to fail almost all updates from Windows updates.

I currently have this list of (important) updates that I cannot install:
* Windows8-RT-KB2855336-x64
* Windows8-RT-KB2862768-x64
* Windows8-RT-KB2862966-x64
* Windows8-RT-KB2871389-x64
* Windows8-RT-KB2871777-x64
* Windows8-RT-KB2876415-x64
* Windows8-RT-KB2879017-x64
* Windows8-RT-KB2883150-x64

Looking at the Windows Update history, I can see that the oldest one is the:
Cumulative Security Update for Internet Explorer 10 for Windows 8 for x64-based Systems (KB2846071)

It was first attempted to be installed in July - and since then a bunch of updates have failed (they have been attempted each day).

I have tried running the updates one by one, downloading them and installing them directly without using the Windows Update UI and I have tried the automatically Windows Update fix kit provided by Microsoft. None of this Works.

I have also tried to disable all non-MS services and startup items without luck, and also disabled all non-required MS services on top of that - still no luck.

The procedure is that the update is initialised, then starts installing, and at some point (usually around 50% in the progress bar), it completes and says "failed".

The error messages are useless - and does not provide any information about the real problem.

Oh, I also tried sfc /scannow - disabling Windows Defender etc.

Any ideas?

Answer:Windows updates keep failing

There are a few updates that pass - but they are mostly definition updates for Windows Defender.

1 more replies
Relevance 58.63%

1. When updating Windows, I get "Some Updates not installed". Errors found: CODE 800B0100.
When I view update history when trying to install KB982536, I get the information - Microsoft.NET Framework 3.5 SP1, Windows Vista SP2 Failed.

2. I also get on Startup - "Error loading C:\users\.......\CNMSS" Specified module could not be found.
The ribbon at base of screen states "Run DLL"

Are these two problems connected?

Any help in curing these problems would be much appreciated.


Answer:Windows Updates - failing

Hello jldewooley,
Are you trying to install these from the Windows update page ?.
Try downloading and installing the stand alone service pack from here.

Download details: Microsoft .NET Framework 3.5 Service Pack 1, Windows Vista Service Pack 2, and Windows Server 2008 Service Pack 2 Update

Try this and post your results, good luck.

3 more replies
Relevance 58.63%

Hi there,This is a problem on a Sony Vaio Laptop with 512MB RAM running on XP Home SP3.Basically I reviewed the update history on the Microsoft Windows Update site and found that 2 updates are constantly failing to install for some reason.The first one is:Microsoft .NET Framework 3.5 SP1 & .Net Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86This has been trying to update since the 11th of August without success.The second one is:Microsoft .NET Framework 1.1 SP1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 RC2 (KB953297).This has been trying to update since the 15th October without success.On clicking the failure icon it just reports the error as:Installation FailureError Code: 0x643I'm assuming this is a pretty generic error code which won't help much! I understand from a few Google searches that a lot of people have had this problem in one form or another, but there are a variety of solutions and i'm not sure which one to try as I don't want to break anything!Can anybody point me in the right direction here, I can provide as much information as you require.I'm trying to solve this because i've been recieving a BSOD on the laptop at random times, and i'm wondering if this is the cause, so eliminating this problem would be of great help!Thanks in advance for any help!

Answer:Windows Updates Failing

Posting the content of the error message reflected on the BSOD...would probably be more effective...than assuming that you know what one of the causes may be, IMO.If you have any doubt about what is important, take a look at

3 more replies
Relevance 58.63%

It's been going on for a while now, and I thought that it would eventually fix itself; but it hasn't...
I have a whole load of updates that keep failing. Can anyone tell me whats wrong and/or how to fix it?
It's not all of the updates (as far as I can tell), but it is most of them.
Here is a print screen of some of the errors/update history:

I am using Windows7. If you need any more information please ask!

Thanks in advanced,


Answer:Windows Updates Keep Failing!?

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

1 more replies
Relevance 58.63%

I have Windows 7 x64 home edition, with service pack 1, on a Dell desktop. Windows updates have been failing for a long time now. The error code is 80070308. I have tried everything but can't seem to fix it. You're my last hope! Thanks!


Answer:windows updates are failing

In elevated command prompt run:

post results

9 more replies
Relevance 58.63%


I'm having trouble installing updates on a fresh install of Windows 7 Professional SP1 (x64). Could you please help me fix it?
Step1: System Update Readiness Tool (SURT)

When running the SURT, it asks me if I want to install the following Windows software update?
Hotfix for Windows (KB947821)

It successfully installs the hot-fix.

Step 2: SFC Scan

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example


Step 3: Windows Update Error Codes

Code 800B0100

Internet Explorer 11 for Windows 7 for x64-based Systems
Code 9C59

Code 8024200D

Step 4: Log Collection

The maximum file size for ZIP files is 8MB but my is 66.9MB

Answer:Windows updates are failing

Delete the older CBSPersist logs until the zip file is below the limit - or upload the complete file to a fileshare service (preferably DropBox or OneDrive) and post a link.

9 more replies
Relevance 58.63%

Hi all,OK, I've got a problem with 5 Vista updates that keep failing to install.They are:-KB942763KB933928KB935280KB937077KB938174The problem seems to be the first one but I can't work out why. The fail code changes each time that I attempt to install these updates and on only one occasion did it return a possible reason when I used the Microsoft online tool - and even then it didn't make sense.I was told that the Office Source Engine was the reason why it was failing and that I needed to go into Services and disable it temporarily.Except I don't have that service and don't have Office installed anyway.Does anyone have any experience of this happening to them too or does anyone have any suggestions on how to get Windows to install this update and the other 4 as well?Cheers.

Answer:5 Windows updates keep failing

Windows update error codes click here

9 more replies
Relevance 58.63%

Okay well i've partitioned my drive and i deleted it and i had to restore windows and now its giving me an error of some updates failed to be installed what is going on?

Answer:Failing windows updates

It could be because of the restore. There are several thigns that it could be given the situation. You created a partition, then delted it and then had to restore. All this could have wasily affected teh stability of your Windows.

9 more replies
Relevance 58.63%

I just finished a virus removal for a co-worker and am now getting errors trying to install the updates that are available. The main one which I would like to get is IE11. I keep getting the error codes: 0x8007371B and 9C57. I have tried every tool and fix-it solution from Microsoft that I could find as well as installing the updates manually, but they always fail. Please help, thanks! My CBS folder was like 30MB zipped, so here's the link to it on my onedrive:

Answer:Windows 7 x64 Updates Keep Failing

Download and install Windows Repair (All In One)
Run all the tests and reboot afterwards. Then try again.

9 more replies
Relevance 58.63%

Helping my Dad with his laptop. He has a problem with the same 12 updates which keep failing. It takes about 8 hours to load them and then it says that they have failed and this keeps happening. I was wondering if anyone could help with this?

Answer:Windows updates keep failing

He has had the following errors come up with this problem:

3 more replies
Relevance 58.63%

It's been doing the updates or whatever when the computer shuts down. Then when I go to boot up the computer it does the second part of the update, it gets to 15% then says failure to configure windows updates reverting changes, reboots and then I can log in to the computer. Every time I shuts down and boots up.

The updates that fail are,

Security Update for Windows 7 for x64-based Systems (KB2705219)
Security Update for Windows 7 for x64-based Systems (KB2706045)
Update for Windows 7 for x64-based Systems (KB2647753)
Update for Windows 7 for x64-based Systems (KB2729094)
Update for Windows 7 for x64-based Systems (KB2732487)
Update for Windows 7 for x64-based Systems (KB2732500)

I can also go into the event viewer if you need to me link the details XML view.
They also all show up as system error
Event ID: 20
Task Category: Windows Update Agent

If can help me get these updates to work that will be great.

Answer:Same 6 windows updates keep failing.


Have you tried with system restore .
You can restore your system to the point it was working fine , and later can proceed with the updates.


7 more replies
Relevance 58.63%

If I run Windows Update pretty much all installs fail. If I run them manually and individually some updates will succeed. Windows 7 SP1 fails either way - typically with either a transactional conflict or a "used a name reserved for something else" error message. I've run SURT several times and have followed the posting instructions.

Adding CBS log and screen shots here. Any help would be appreciated. Thanks.


Attachment 261004

Attachment 261005

Attachment 261006

Attachment 261007

Attachment 261008

Answer:Many but not all updates failing on Windows 64-bit

There are some rare errors in the CBS log - and no SFC results. I had to dig into the archived logs to find the following summary report...

Line 3787: 2013-03-22 16:34:39, Info CSI 0000030e [SR] Repairing 1 components
Line 3788: 2013-03-22 16:34:39, Info CSI 0000030f [SR] Beginning Verify and Repair transaction
Line 3791: 2013-03-22 16:34:39, Info CSI 00000311 [SR] Repairing corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\Help\mui\0409"\[l:22{11}]"diskmgt.CHM" from store
Line 3803: 2013-03-22 16:34:39, Info CSI 00000314 [SR] Repair complete
Both SFC and Checksur appear to have been run on 22/3, rather than today.

Some of the errors in the report make me think of a common error that is seen in MGADiag reports - so please post one.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also download the Farbar Service Scanner from

Run it, and tick all the options, then click on the Scan button - copy and pas... Read more

9 more replies
Relevance 58.63%

My computer is a Dell 8100 running Windows 7 Home Premium SP1. It has Windows Internet Exporer 9 version 9.0.8112.16421 Update 9.0.12(KB2761465)

There are five Windows updates that need to be installed,but every time I try to install them, they fail. (list attached). One of the updats is listed as "Windows Internet Explorer 9 for windows 7 x64-based Systems". I do not know why it is listed since that is what is installed already.
I've tried to install one update at a time, a couple succeed, but when i reboot, the updates show as loading, but they never do. After a reboot, all five are back as needed to be insatlled.

I ran through all the troublshooting MS recommends. Nothing seems to be working. I disables Norton IS, but that did not help either. I broused through this site , tried a couple of things but nothing helped.

Any suggestions would be appreciated.

Answer:Windows Updates keep failing

13 more replies
Relevance 58.63%

I get an error report when updates are requested saying "Microsoft Windows Installer 3.1" failed to install"

Could anyone please give me a fix for this?

Answer:Windows XP failing to get updates

Install It Manually

1 more replies
Relevance 58.63%

Hello you reading!

This may be small fry, but it still is very annoying and I tried all I could with my limited knowledges to try to fix this issue.

I'm using an oldy ASUS A7V8X-X motherboard and I've completely updated Windows, having all the SPs. But then the USB started failing on me. I've tried installing those drivers but it doesn't really seem to do anything.

The USB ports show up in the device manager and theoretically functioning well, but the devices I hook up aren't read.

Does anyone know what this might be? All I can think of is that some or one of the patches has done something to cut it off or something of the like. It's very annoying as I desperately need my USB devices for my work!

Help is deeply appreciated! :]

Answer:USB Failing After Windows Updates

I suggest this. Open Device Manager and expand the section for USB. Right click on each item and click Uninstall. After ALL of them have been uninstalled, restart your computer. Windows will reinstall the USB drivers.

1 more replies
Relevance 58.63%

Hi to all,

Yet another windows update problem. There are 6 updates that will just not complete. Others have been succesful. I have ran the SURT both in February and the latest version from the MS site. This latest KB947821 version installed, it says with no problems. Last months version had problems and would not install. Ran SFC as administrator and although producing CBS.log says that it found no configuration problems. This has been bugging me for a couple of months now and these few updates just do not want to know. Attached are some sniping tool shots and the CBS.log file. Any forthcoming help much appreciated.

Attachment 310025 Failure showing 8024200D error

Attachment 310026 This shows an older shot of updates, some succesful

Attachment 310027 SFC screen grab

Attachment 310028 Latest failure shot

Attachment 310029 CBS log

Answer:Windows 7 only certain updates keep failing

Please run the CheckSUR tool and upload the CheckSUR.log file - there are indications of potential registry-related problems in the background CBS data.

Please download and save the CheckSUR tool from
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

8 more replies
Relevance 58.63%

I'm not sure what more to say than what the title says and what is shown in the images. Can anyone help me get my updates working right?

Also went to CMD as admin and ran sfc /scannow and it said no integrity violations.

Answer:Windows 7 updates Failing

Try going directly to Microsoft, and the Windows Update page then try to install the updates manually.

Also on your second screen shot, If you click on the "View Detailed Information" it may lead you to the problem / solution.

This might even help, Fix the problem with Microsoft Windows Update that is not working

7 more replies
Relevance 58.63%

I am working on an Acer 5334-2598 for a friend. It's her kids' computer and she has been running several years without any kind of antivirus. I installed AVG Free, ran Malware Bytes on it, as well as Adware and autoruns. I've removed quite a bit of junk and viruses, but it will not install any updates to the OS from Microsoft. The computer is running Windows 7 Home Premium SP1. When I try to install updates, it gives me the unknown error code. Right now, everytime you turn off the computer, it tries to install 89 updates, which it never can do, because they always fail. Any help or ideas would be appreciated.

Answer:Windows 7 updates failing

In case I wasn't clear, I did run a whole computer scan with AVG. It found nearly 300 trojans, viruses and other malware, and successfully removed or contained them. Malware Bytes found several more PUPs (they were removed) and Adware found some annoying popups (also removed). I saved logs from Malware Bytes and Adware.

3 more replies
Relevance 58.63%

Hello all,

Having some issues with my Win 7 updating. I am getting error Code 8024200D from the Windows Update manager. Thus far, I have followed Microsoft's troubleshooting steps utilizing the IfixIt client, System Readiness Tool (This just wants to install the same Hotfix over and over), Checksum and the Automatic Troubleshooter. The Automatic troubleshooter indicates there are 2 errors it can't fix. With that said, none of the other "Microsoft Approved Scanners or Suggestions" find anything.


Specs: i7-5820k, Asus X99 Deluxe, Gskill Ripjaws 4 PC2400, SLI GTX 970 FTW+, Win 7 Pro 64bit



Edit, it seems some updates will install, but some updates with net framework and updates for win 7 fail.

Answer:Windows 7 Pro 64-Bit Updates Failing

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

6 more replies
Relevance 58.63%

I have been trying to install Windows updates on one of our computers. However, everytime I try to install them, the updates fail. There are 36 updates. I have tried the following so far:

1. Installed every Microsoft Windows Updates Fix-its I could find (including re-installing the update agent)
2. Created a new administrator account, to run the updates from that account
3. From a cmd prompt: net stop wuauserv <enter>
rename c:\windows\SoftwareDistribution softwaredistribution.old <enter>
net start wuauserv <enter>
exit <enter>
4. Install updates individually. I did not try all 36 individually, but every one I did try failed.

None of the above has worked. The updates download with no problem, it is when they attempt to install that the difficulties happen. I receive various error codes: 8E5E03FB, 8E5E0147, 9C57. I have searched these codes online but have not found any solutions that have worked. I am hoping someone can help, because I have already spent way too much time on this one computer (it is one of 21 computers in a lab room, the others all work fine and all 21 have the exact same configuration and software installed).

Answer:Windows Updates failing

6 more replies
Relevance 58.63%

I have 5 windows updates that fail every time I try to install them. They are: KB977863, KB972270, KB978251, KB976264, KB979306. It says error code: 800B0100. I've run the system update readiness tool but it still doesn't work. Any suggestions? Thanks

Answer:Windows Updates failing

If your trying to use the Windows Update that's built into the system, try going to the page where the update is at and installing them from there. It's worked for me in the past.

7 more replies
Relevance 58.63%


The same Windows 7 updates keep failing.

I have placed a more complete screenshot here:

Any help or advice will be much appreciated


Answer:Windows Updates Keep Failing

Hello GMS Group, and welcome to Seven Forums.

Could you post back with what the exact full error message? This will better help us to help you.

6 more replies
Relevance 58.63%

Just recently whenever i attempted a Windows update whether it be express or custom they seem to fail. I try installing one at a time and it has the same issue.

Yes it is a genuine copy of windows, strait from my manufacturer


Answer:Windows updates failing

Search for dial-a-fix. It has a windows update fixer that works great.

7 more replies
Relevance 58.63%

I tried to install office12 and that failed so i tried to install windows update but I got error code 8007000B. I went to the command prompt and tried to clear it with
by typing fsutil resource setautorestrat true C:\ and that didn't work. someone please help!!


Answer:Help With Windows Updates Failing

Did you run as administrator the command prompt before typing "fsutil resource setautorestrat true C:\" ?

3 more replies
Relevance 58.63%

Hi there
Since we fixed a virus issue (with the help of Bleeping Computer) Windows updates have failed to install.  Could someone advise on how we could fix this?

Answer:Windows updates failing

Welcome to Bleeping Computer.
You only have the one post here.  How did Bleeping Computer help you?
What programs were run?
Are you receiving an error message when a update fails?
If you are, please post the exact message.

2 more replies
Relevance 58.63%

I have the same problem as Bizarro, but I did not merge any files. I reformatted my husbands laptop, reinstalled WinXP Pro w/SP 2, installed Norton Antivirus 7, then did all the Windows update. I have the same list of "failed to install" updates as Bizarro posted. I have tried installing with Norton turned off, Norton turned on, but no difference; they will not install.
Thoughts? Ideas?


More replies
Relevance 58.22%

Hello I just joined to ask you guys for help, over the many years I have had
windows problems I normally end up here and almost always find the solution to my
problem so when I found a problem I could find a solution this was my first choice
to see if I can get help fixing my problem.
I have a machine I have setup to just play games so I don't have many programs
installed but I've found in the last 3-4 weeks NO updates are installing, I was
playing games the other night and my system did a auto-reboot in the middle, it
shut my computer down the other night and it took over 9 hours to install, fail to
configure, revert, and restart, and this is not the first time
I ran the Update fix several times and even ran the permissions fix, but nothing seems to help, I've even had to turn off auto-install updates as when my computer restarted automatically it became unusable for hours.

I followed all the Posts from the Windows Update Posting Instructions post

1. The update wouldn't install, No error code given
2. I ran a scan, it found corrupted files but can't repair them.
3. Most Updates are error's as 800703F9, a few 8007371C, the Windows itself gives
a different error, this time they are 80246007, 80070002 and 8007371C
4. As Above, ran scan, log's attached
5. Hopefully that's what I did here XD

More replies
Relevance 58.22%

hi there. i have a problem with windows updates. getting error code 0x80246008 when i try to use update.
i also get an error when sorting BITS as i have read this needs to be correct.

"1. Click Start, click Run, type services.msc, and then click OK.
2. Double-click Background Intelligent Transfer Service.
3. In the Startup type box, click Manual, and then click Apply.
4. Click the Log On tab, and then verify that the service is enabled in every hardware profile that is listed. If the service is disabled in one or more hardware profiles, click the hardware profile, click Enable, and then click Apply.
5. Click the General tab, and then click Start."
When i click start i get the error message saying - services
windows could not start the background intelligent transfer service on local computer. For more information, review the System Event Log. If this is a non microsoft service, contact the service vendor, and refer to service-specific error code - 2147024891.

any help will be greatfully recieved. Thanks

Answer:windows updates failing (0x80246008)

Try this as it fixes many Windows Update errors caused by BITS.

4 more replies
Relevance 58.22%

I have recently upgraded to windows 10 home edition 64 bit from windows 8.1 64 bit. But after that windows update is not working. Many failed attempts are listed in update history. Any help ? Thanks in advance

More replies
Relevance 58.22%

I have installed Windows 8 Pro (purchased last year- legal) on my laptop/notebook and tried to update. There were 145 updates, it took me hours yesterday to update. My laptop was running W7 Home Edition before. Everything seemed to go well with the actual W8 but to update to W8.1 I have to install the 145 updates first, but get a message stating 'Failure configuring updates. Reverting changes'. I have tried again today but the same thing happens.

HP Pavilion dv6 Notebook PC 64bit
4g Hard Drive.

I have read a post regarding the Windows update Troubleshooting. As soon as my computer finishes reversing the updates I will try it out.

Your assistance would be appreciated.

Answer:Installed Windows 8 Pro and updates failing

Create installation media for Windows 8.1 - Windows Help

you can download and install windows 8.1 pro software and still use your windows 8 pro product key

6 more replies
Relevance 58.22%

One of my co-workers is having issues with windows updates on his computer. Since I was able to get help here earlier in the week for an issue I had I figured I would post on his behalf.

It has been going on for a couple of months. All of his windows automatic updates fail. Each giving a different error code (I can get them all if needed). I've attempted to read through some Microsoft forums and attempted all of the "fixes" I could find to no avail.

I've run the readiness tool and SFC and attached the logs to this post.

Thanks for any help.

Answer:All windows automatic updates are failing.

The errors from the CheckSUR....

Unavailable repair files:
I'll post a fix protocol a bit later.
(SFC log is clear)

9 more replies
Relevance 58.22%

Hi all,

Windows (XP) keeps telling me to install security updates, but each time I hit OK, it initialized the installation and then all four updates fail to install!

Here's what the final failure window says:
The following updates were not installed:
Office 2003 Service Pack 3 (SP3)
Security Update for Microsoft Office Publisher 2003 (KB950213)
Update for Microsoft Office Outlook 2003 Junk Email Filter (KB950380)
Security Update for Microsoft Office Word 2003 (KB950241)

I've tried five or six times already and it keeps failing. Any ideas?


Answer:Windows XP updates won't install/keep failing

this should fix your issue, click here

1 more replies
Relevance 58.22%

As the topic says, my windows updates have been failing for the last eight months and I'm about to give up and do a fresh reinstall.  I'm hoping someone will have a suggestion for me, since I'd rather NOT have to go through the hassel of reinstalling everything. I'm fairly technical, but I'm at a complete loss. This all started back on July 2012 super Tuesday where all the updates downloaded and failed to install.  With each successive month of released updates, the list of failed gets longer and longer, the only exception being that the MSSE updates seem to go through with no problem.I've googled the heck out of the error code, but none of the fixes I found worked. I've tried the built-in updates troubleshooter, but it lies to me, tells me it fixed the issues, but the updates fail all the same. I've tried manually downloading the updates from their KB articles, but individually they fail to install.I'd love to hear if anyone has experienced this or has any ideas.Thanks!
 W7_Fail_01.PNG   21.4KB
 W7_Fail_02.PNG   164.09KB

Answer:Windows Updates Failing for eight months

Hello and Welcome -
I've googled the heck out of the error code < < Please list the Error Code(s) given.
Is it always the same code or are there changes ?? Please list your Firewall(s) and Antivirus program(s)
Thank You -

17 more replies
Relevance 58.22%

Hi. troubleshooter states window 7 sp1 service pack is missing from acer laptop, tried everything, including burning sp1 iso onto dvd, failed to install. some type of corruption on laptop stopping sp1 and updates installing, Any ideas?

Answer:Windows updates failing to load.

Does the PC still have the factory install? If so that is the worst possible install of Win7 one can have, larded with bloatware and duplicate utilities which interfere with better versions built into Win7. That's why most tech enthusiasts won't even run such an install but instead Clean Reinstall - Factory OEM Windows 7.

Everything needed is in the blue link to get and keep a perfect install just like a million others have done without a single complaint.

1 more replies
Relevance 58.22%

Built this new HTPC rig and everything runs great expect window updates are all goofy.. hangs after reboot when trying to update windows.. Windows 7 SP1 keeps failing to install. I read to mark the recovery partition as active but when I click make active it just does nothing at all like im not even clicking it. Everything else runs like a champ. I installed COD BO2 and gamed for hours without issue. I have updated the bios and I have updated all the drivers that I can find. I am going to run memtest tonight and do a full disk scan (SSD). I am just at a loss. Everything else works fine but these damn updates. I have Windows 8 available but not sure if I should run that on my HTPC.. most seem to prefer win7 for an HTPC when I did some reading. Thanks for any advise guys.. I am truly going nuts!

System Specs

i3 2125
Coolermaster Vortex plus heatsink
Silverstone Sugo SG05 case
Asus P8H77-I mobo
Kingston low profile 1333mhz (ram I found left over from something.. maybe issue?
MSI 7790 video card (issue happened with HD3000 also)
300W Fortron Power supply.
Panasonic bluray drive

All temps are great.. peak 61C in prime 95 and video card peaks 57C ... HELP!

I read to try downloading the file and installing in Safe Mode... I am trying that now..

Answer:Windows updates keep failing... Grrr

In the future, give the System Update Readiness Tool a shot. It might help resolve Windows Updates issues for you.

4 more replies
Relevance 58.22%

I'm trying to get SP1 because I know it has a bunch of bug fixes and stability improvements for Windows 7, but it along with several updates keep continuously failing.

I've had this problem for a while now, and sometimes it seems like they install fine, but after a restart they usually come back saying they need to be downloaded again. The only updates that have seemed to have completed successfully are the monthly Windows Malicious Software Removal Tools and the Definition Updates for MSE.

Any help on trying to get all my updates, including SP1, to install successfully will be appreciated. Thanks.

Answer:Windows 7 Updates keep failing including SP1

* Clean up all Temp files...
Start > Run > % temp% > ok > organise > select all > organise > delete > some you may have to "skip"

* Run sfc scannow.
SFC /SCANNOW Command - System File Checker

*Now reset Windows updates.
How do I reset Windows Update components?

* Please run the update readiness tool and then update to SP-1
Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

Now try again to update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

9 more replies
Relevance 58.22%

I got to the windows update page, it loads and does it's thing checking for latest updates. It says I have to download SP3 first before I download the other critical updates. Every time I try to however, I click install updates then a second later the license terms comes up. I click accept, the bar loads all the way up in about a second or two then says installation failed, and goes to the "Some updates were not installed" Windows XP Service Pack 3 (KB936929).

So then I tried to download the ISO image for SP3, downloaded it burnt it to a disk and ran it. After it extracted all the files and everything, a pop up came up saying "Access Denied" for the SP3 setup.

Also my last computer had the "endless reboot" problem from SP3, so they shipped a replacement. It's the same one with an AMD processor. I tried use the " removeIntelPPMonAMD" fix it said "The computer appears to have an AMD processor, the intelppm does not exist on this computer you should be ready to install SP3". So once I can get the update fixed, will it be safe to install. Considering the last computer I had did the endless rebooting. I never got to check on the last computer if that was the reason why.

Any help would be greatly appreciated.

I'm using Windows XP SP2 btw.

EDIT: I Finally got SP3 to work (from the ISO) but still all my downloads from Microsoft Update site are failing. Can anyone help?

Answer:Windows Updates installation failing

I've tried pretty much everything I can think of. I still can't download windows updates. I have about 450 something mb's of critical updates that need to be downloaded (because my automatic updates wasn't working because of a virus, i got help with that in the hijack forums) but it'll come up say installing updates and the bar will load so quickly (like 5 seconds) so I know its not even downloading them, and they all fail.

3 more replies
Relevance 58.22%

I've read in other threads that people are having the same problem as me and I tried to do what was recommended to my computer but it hasn't worked. I have Windows Vista and have seen my computer is running a little slower than usual and I think it's Malware but I was also trying to install Windows updates but it had been failing. I tried running these lines:

regsvr32.exe c:\windows\system32\wuweb.dll
regsvr32.exe c:\windows\system32\wups2.dll
regsvr32.exe c:\windows\system32\wups.dll
regsvr32.exe c:\windows\system32\wucltui.dll
regsvr32.exe c:\windows\system32\wuaueng1.dll
regsvr32.exe c:\windows\system32\wuaueng.dll
regsvr32.exe c:\windows\system32\wuapi.dll

when I ran the first line I got a warning box starting out by saying: the module "regsvr32.exe c:\windows\system32\wuweb.dll" failed to load etc... It use to update perfectly fine but they have all failed recently. Please help thank you!

Answer:Downloading Windows Updates Failing

Welcome to TSG--

You should probably click the Report link in the lower right corner of you post and kindly ask a moderator to move this thread to the Vista forum---this forum is for Windows XP issues...

1 more replies
Relevance 58.22%

I've just started receiving a problem with not being able to install Windows updates. They seem to download ok, but I'm getting failing errors upon trying to install them.

The error codes I'm receiving are Code 800B0100, and Code 8024200D.

I've run scan now under the command prompt and did not receive any integrity issues.

I'm trying to attach the file to this thread, but all I end up with is a 404 server error, so I'm not sure what that's all about. At any rate, I'll keep trying to upload the file for someone more knowledgeable than me to take a look at, and hopefully, please help me out.

Answer:Windows Updates Failing/Not Installing

Ok, I realized that the file was too large to attach. I've deleted out some of the .cab files to get under the limit. Hopefully, this helps now. Attachment 337398

9 more replies
Relevance 58.22%

Hi, i've trying to update my vista home premium for the past 3 - 4 days and they have all been failing.. Can u guys help me out.
I downloaded the files... even then, they still fail. it is irritating and exhausting.
the updates that have been failing are
Cumulative Security Update for ActiveX Killbits for Windows Vista (KB953839)
Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB953838)
Update for Windows Vista (KB951618)
Security Update for Windows Vista (KB950974)
Security Update for Windows Vista (KB953733)
Update for Windows Vista (KB951072)
Update for Windows Vista (KB952287)

Answer:Windows Updates failing last 3 -4 days

Read through this and see if there is anything that you should be trying to solve your problem.

How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues

6 more replies
Relevance 58.22%

I keep trying to install these updates:

Update for InfoPath 2003 (KB920103)
Security Update for Publisher 2003 (KB894542)
Security Update for PowerPoint 2003 (KB923091)
Security Update for Office 2003 (KB924424)
Security Update for Excel 2003 (KB923088)
Security Update for Office 2003 (KB923272)
Security Update for Word 2003 (KB923094)
Update for Office 2003 (KB923097)
Update for Office 2003 (KB919029)
Update for Outlook Junk Email Filter 2003 (KB921587)

Everytime they seem to fail.

Any Advice?

Answer:Ten Windows Updates Failing Instalation

I know this will sound a bit rude but do you have a genuine (legit - not copy) MS Office installation?

4 more replies
Relevance 58.22%

i am trying to up date one of my Xp computers and i get a message saying this error code( Error number: 0x80072EFE) and this other message with it The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. For self-help options: Frequently Asked QuestionsFind SolutionsWindows Update Newsgroup For assisted support options: Microsoft Online Assisted Support (no-cost for Windows Update issues) help please 

Answer:Windows Xp manual updates failing

1 more replies
Relevance 58.22%

Last successful Update Definition Update for Windows Defender - KB2267602 (Definition 1.203.1672.0) on 10 Aug
was shown as being applied twice.
following updates Cumulative Update for Windows 10 (KB3081424) failed to instal twice on 11 Aug.
and again twice on 12 Aug, then Cumulative Update for Windows 10 (KB3081436) failed on 12 Aug.
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition today 12 Aug and following updates which are currently being installed successfully (so far).
Since 10 Aug I've been unable to amend and word files, when I attempt to save them "I need permission" .
Unable to recover a Ccleaner saved .reg from before 10 Aug for same reason.

More replies
Relevance 58.22%

I just built my new PC a few days ago, and installed Windows 7 a couple days ago through an ISO I had. Installation went great, however upon searching for updates, 182 of the 188 available updates have failed numerous times after trying to install them. Just before posting I tried to install them again and it came up with this:

I also took a screen shot of the update history in case you need to know which updates were actually successful.

Not sure how I'm supposed to upload the CBS file because even after compressing it, it is still 100MB and the max you can upload is 8. Any tips?

Answer:New PC with fresh Windows 7 failing nearly all updates.

Upload the data to a fileshare site (preferably OneDrive or DropBox) and post a link back here.

1 more replies
Relevance 58.22%

Hi folks. I need help trying to figure out why the Windows updates are all failing. The problem started around mid October last Fall. The updates are set for automatic. I have also tried doing manual updates and no luck.

On shut down each night the computer downloads the updates successfully, then the computer prepares to shut down and it says "configuring updates" and shows a percentage of completion. Every single time, it gets to 16% then says "installation failed - reverting changes". It then shuts down and reboots and everything seems ok, until the next time I shut down the computer and it tries to install more updates. Rinse, lather, repeat.

They were working fine until last October. Since then the odd one shows "successful", but 99% "fail".

Hopefully someone can help me figure this out. Thanks.
The computer is approx. 18 months old:

- Gateway DX4840
- Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz 6GB RAM 1TB HD 64-bit OS
- Windows 7 Professional - Service Pack 1
- WiFi internet connection

- Firefox browser
- Viper Anti-virus
- Windows Defender is turned ON
- Windows Firewall is ON

Answer:Windows updates are failing to install

Dear photogirl,
Here is an excellent and comprehensive article by Microsoft on trouble shooting your exact problem. Ten problems are listed and ten solutions are suggested. Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

First off (if you have not done so already) download and run the System Update Readiness Tool. Download : Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
That itself may set right the prob. at times.

Proceed to the next step if the prob. is unsolved, as suggested in the first link.

Best wishes,

9 more replies
Relevance 58.22%

Pre-built 64-bit, windows 7 Professional O.S.
Intel Core 2 quad CPU, Q6600 @ 2.4 GHz 2.39 GHz
4 GB Ram

22 windows 7 updates keep failing to install, have tried multiple times, have tried downloading each update manually and using the manual installation way. It appeared to be a .NET issue at one point in my research, so I uninstalled the updates and re-installed but still the same 2 .NET 3.5.1 updates will not update. As well 6 regular windows updates, 13 Security updates and 1 security update for IE 11.


More replies
Relevance 58.22%

windows updates keep failing

Answer:windows updates have been failing since Aug 16,2012


17 more replies
Relevance 58.22%

Security update KB975560
Error details: Code 800B0100

Security update KB978251
Error details: Code 800B0100

Any ideas?

Answer:2 windows 7 updates keep failing to install

The solutions described in this article may help. Or may not.

2 more replies
Relevance 58.22%

Got notice of impending updates, so I select all of them for installation -- and they failed.

- KB3008923
- KB3013769
- KB2989930
- KB3008925
- KB3013816
- KB3004394
- KB3012199
- KB2994290
- KB3013410

Error codes were mixture of 800F0920 and 80071A91.

When I checked more info on each of these, I got an error message that MS had no details for either.

I've run these three times, and it's failed the same all three times.

I rebooted for the last time, went to Windows Update and NOW it says there are no new updates.

Anyone else experiencing these problems?

Answer:Tuesday Windows Updates failing

Everything o.k. prior to this with updates, add anything new recently ? Any restore points ?
Run a SFC
Did you try this ? Troubleshoot problems with installing updates - Windows Help

7 more replies
Relevance 58.22%

Very strange; xp, SP2, 2.2ghz, 512 ram;

2 months ago I installed IE7- didn't like it. Went to add/remove progs, and thought I removed it properly there and got back my old version IE no probs. with bookmarks and previous settings fine.

Now since then, it's impossible to install KB windows updates and IE [both IE7 and my current 6.xxxx version-ie, at the updates site, I get the message that the update has 'failed to successfully install' - any other windows updates CAN install though.

In my add/remove area IE doesn't even show up there now??!
Furthermore, when I click a 'contact us' link online, IE screen comes up but the default email log-in box doesn't appear as it normally would.

I've tried several solutions fron Windows troubleshooting site. Perhaps all I need to do is reinstall IE, but how can I do that if it doesn't appear in add/remove progs, area AND it cannot get reinstalled at the via the windows update site. Any solutions?

All else is fine and clean on the pc-this happened right after I uninstalled IE7 2 months ago.

Answer:IE very bizarre and windows KB Updates failing

If you want to re-install IE6 then just re-install SP2 and of course you may have to go thru all of the updates.

But first I would run a HijackThis and let our experts with the gold shield troubleshoot the log file and make sure your computer is clean.

To download HJTsetup.exe from SpyKiller To Download HijackThis go to the following at the File Repository
Click on the button for Download to the right of HijackThis Self Installer:;dl=item5

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert with a gold shield to the ... Read more

2 more replies
Relevance 58.22%

Just got my w530 and I am getting updates that are failing regularly. Anyone else have this issue?

Answer:w530: Windows updates are failing

Have a look at this thread:
towards the bottom of page 1. Is this similar to what you're seeing? If so, try the solution I posted on the top of page 2.
Please do let us know if this works for you.

1 more replies
Relevance 58.22%

Hello! I am very sorry for my inactivity the last period for I had some exams. Well, My laptop ( Acer E5-573-37HY) had failed me! I have installed Windows 10 anniversary update which caused some minor issues with the system. First, The Intel HD Graphics Driver update ( available through windows update ) keeps failing when I try to install! I don't know why this happens. I roll back the driver from windows device manager but windows keeps installing the same update which fails to install.

Answer:Drivers updates keep failing windows 10

Hello, here some official steps:

"To temporarily prevent the driver from being reinstalled until a new driver fix is available, a troubleshooter is available that provides a user interface to hide and show Windows updates and drivers for Windows 10.

The following troubleshooter is available for download from the Microsoft Download Center:

Download the "Show or hide updates" troubleshooter package now."



0 more replies
Relevance 58.22%

I recent completed a facory reset of my G580 and managed to install a few updates; but after that it says theres 101 updates and it will download them but after the restart it says fails to install, reverting changes. I've tried running the windows troubleshooter which does find faults and fixes them but it makes no difference. Thanks in advance.

Answer:failing to install windows updates

I was having the same issue for the past one week. Make sure you are logged in to a microsoft account(not a local account) and then apply the fix , the windows update diagnostics , and then download and install updates. Some of the updates require administrator permission(microsoft account). Download the windows update diagnostics tool from here : Windows Diagnostics Tool

5 more replies
Relevance 58.22%

We have a Toshiba laptop that is set to automatically download and configure Windows updates. Being a busy mom, I'd noticed some issues with the updates in the last few months (it would go to a safe mode black screen after updates and then would start up fine once I shut down), but I never had time to really look into the issues.

Today, after realizing that the updates were actually failing, I researched a little and noticed that since May 2013, most updates have failed! Not all, but quite a bit.

The computer won't let me run the Microsoft troubleshoot FixIt program online, saying that it contained a virus and was deleted.

When I view the Windows Updates the error code it gives me after failing to update is 80070005.

I searched this forum and saw the April 2013 update issue but couldn't find an update in my history that matched that code.

What should I do? I'm not tech savvy, can you tell?!?

Thank you!

More replies
Relevance 58.22%

Windows 7 Ultimate x64 updates failing not sure what to do have not come across anything originally saw silverlight fail and recently microsoft security client which has resulted in it not running in system tray at times unless manually restarted. Any help appreciated.

Answer:Multiple Windows Updates Failing

Hello GroundedDreams and welcome to the forums

Can you follow these instructions to generate a MGADiag log for us please:

Windows Genuine and Activation Issue Posting Instructions


8 more replies
Relevance 57.81%

Hi all,

Working on an older Dell laptop for a friend (1.8ghz single-core, 1.5GB RAM) and cannot seem to get Windows Update to will take hours to "check for updates" and then find some. I select the ones I want, install them, it claims they are "successful" and that the computer requires a restart. I restart to find they fail as the computer is restarting and that they continue failing as the computer comes back up after reboot.

I then check for updates again and get the same issue. It seems to install one or two updates each time, but the rest seem to fail (I know this as the owner has dial-up [I know, right? 0_o] and upon this last failure cycle, I now see the Win10 "reserve your copy" panel under Windows Update which was never there before.)

I've tried a few things in a few other threads including installing the December Windows Update update patch manually and I am still getting this issue...

Any help would be greatly appreciated!!!

More replies
Relevance 57.4%


My Windows 7 x64 Home Premium updates are failing with error code 800736B3

I've tried the "Update Readiness Tool for Windows 7 x64" and they still fail.

I've tried SFC /SCANNOW and they still fail.

Please Help!!

Thank You!

Rob S.

Answer:Windows 7 Updates Failing Error 800736B3

Which update is failing

3 more replies
Relevance 57.4%

Dell Inspiron 630m laptop- Windows 7 Home Premium. Since acquiring it 3 weeks ago it was installing updates without any problem. I now find that 'Important Updates' have failed to be installed in the last few days. Those failed updates are shown in the usual list which shows sucessful & failed updates.

Is there any way I can attempt to install each failed update, either individually or otherwise ?

More replies
Relevance 57.4%


I have these two update errors occurring every time I shut down the PC:

MS14-046: Description of the security update for the .NET Framework 3.5.1 on Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1: August 12, 2014
Error code: 80070070

MS14-026: Description of the security update for the .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7 and Windows Server 2008 R2: May 13, 2014
Error code: 666

CBS (on my Dropbox, since it was too large to be uploaded here):

Thanks for any help.

Answer:Windows updates failing, codes 666 and 80070070

You're getting a Disk Full error - how much space is there on your hard drive?
You need to keep at least 10% free - or 10GB - for Windows to work happily.

9 more replies
Relevance 57.4%

I'm running Windows XP 7 on a HP EliteBook 8440p laptopI installed three updates, including the latest Windows 7 Service Pack and now my computer will not start up again. The Startup Repair tool is detecting no errors. The system restore tool warns me that my diagnostic power is low and a restore can not be reversed. I ran a chk dsk and no errors were found and fixed there either. What can I do?

Answer:Start up keeps failing after installing Windows Updates

10 more replies
Relevance 57.4%


My computer continually freezes when trying to install update or other software.

I have run AVG Anti Virus and Malawarebytes Anti-Malware.

These have all come up clear.

I ran SURI as per the post instructions and it have not finished after 12 hours.

I ran scannow and got a "Windows Resource Protection did not find any integrity violations"

No error but it is freezing on an update KB890830.

Answer:Windows 7 Updates are failing and can't install software

Did CheckSUR not produce any log file at all? - there's no CheckSUR.log file in your upload.

Please post the log if there is one at all.

9 more replies
Relevance 57.4%

I have been through the malware removal but my windows updates are registering as unable to install. I was told to check here for further consideration. If anyone can assist it would be greatly appreciated.

<Mod's note: removed HijackThis log, so that this thread stays here>

Thank you for considering. Greatly appreciated!

Answer:Cleared of Malware but Windows updates failing.

Hi Bizarro999,

Would you please post back with the precise 'error message' that you are receiving please?

Once we have this information we can then reassess your issue.

Kind Regards,

Posted Edited to reflect the HJT Log removal.

19 more replies
Relevance 57.4%

I have a PC that's joined to the domain, and was originally configured to get from WSUS. Things have changed; however, it's still required to be tied to the domain (although it's not benefiting at all and not using anything from the domain). I cannot search
online for updates. It's a Windows 7 SP1 x86.
I followed and

2016-06-23    11:48:53:362    1204    750    AU    Triggering AU detection through DetectNow API
2016-06-23    11:48:53:362    1204    750    AU    Triggering Online detection (interactive) non-default
2016-06-23    11:48:53:362    1204    196c    AU    #############
2016-06-23    11:48:53:362    1204    196c    AU    ## START ##  AU: Search for updates
2016-06-23    11:48:53:362    1204    196c    AU    #########
2016-06-23    11:48:53:367    1204    196c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {AFB310B3-F72E-4594-9D0C-E1CAE06DA005}]
2016-06-23    11:48:53:367 ... Read more

More replies
Relevance 57.4%

For a long time now, every time I shut down my computer it tells me to wait while it installs about 20 updates. For a while I just figured Microsoft were releasing a mega amount of updates (LOL).

Apparently the other day someone called my home phone number (though they didn't speak with me) and asked for something along the lines of remote access to the computer (though this was unclear due to bad English) as the server was identifying the PC's repeated attempts to pull down the same updates and was spreading a virus each time it tried, or something along those lines. The person said they were acting on initiative from Microsoft in regards to a new virus that has been on the news (I haven't seen it) and was told to call back when I was home but they never did (no access was given).

My Event Viewer says:

Administrative Events Number of events 2,924

(yellow triangle with !) Warning 2/11/2010 23:03:42 AM (Source) DNS Client Events (Event ID) 1014 (Task Category) None

(red circle with !) Error 1/11/2010 11:36:58 PM (Source) Service Control Manager (Event ID) 7000 (Task Category) None

(red circle with !) Error 1/11/2010 11:36:58 PM (Source) Service Control Manager (Event ID) 7000 (Task Category) None

(red circle with !) Error 1/11/2010 4:35:09 PM (Source) WindowsUpdateClient (Event ID) 20(Task Category) Windows Update Agent

(repeat the last message with a whole heap of other failed updates)

repeat the above in varying orders, frequencies or variation... Read more

Answer:Windows 7 updates failing/re-attempting & SOMEONE CALLED ME


Originally Posted by NerdyGamerGirl

Apparently the other day someone called my home phone number (though they didn't speak with me) and asked for something along the lines of remote access to the computer (though this was unclear due to bad English) as the server was identifying the PC's repeated attempts to pull down the same updates and was spreading a virus each time it tried, or something along those lines. The person said they were acting on initiative from Microsoft in regards to a new virus that has been on the news (I haven't seen it) and was told to call back when I was home but they never did (no access was given).

This sounds like a prank or telemarketing fraud scheme to me.


Originally Posted by NerdyGamerGirl

The atksgt service failed to start

atksgt.sys = Atari file protection driver. If you have Daemon Tools, Alcohol 120, ElbyCD, .... any virtual device - uninstall it.


Originally Posted by NerdyGamerGirl

Event 20 = Installation Failure: Windows failed to install the following update with error 0x800736b3

0x800736b3 = The referenced assembly is not installed on your system.

Install .NET 4.0 -




... Read more

1 more replies
Relevance 57.4%

Hello, My Windows 7 x64 Home Premium updates are failing with error code 800736B3 I've tried the "Update Readiness Tool for Windows 7 x64" and they still fail. I've tried SFC /SCANNOW and they still fail. Please Help!! Thank You! Rob S.

Answer:Windows 7 Updates Failing Error 800736B3

You could try some of the things in this link, especially the System update readiness tool.

1 more replies
Relevance 57.4%

Every few weeks or so, I get these automatic Updates for my Desktop. There are two that continuously keep failing to download. ( MS Office 2007 Systems KB2288931 and MS Works 9 KB2431831) Each one keeps giving me an error code of 646.

Is this something that can be corrected from home, or will I need aditional software.

More replies
Relevance 57.4%

I recently ugrade from Widows 7 Ultimate editin from Windows Vista Ultimate edition recently, but I began having update issues with it almost immediately.

I'm seeing the following (Office 2007) updates continually fail, each time I use the update service. The updates successfully download, but fail to install. I have managed to manually install some of them, but the few I have listed below, I am simply unable to install successfully. The following is a list of the updates, which appear to be hung, with no resolution in sight.

Code 646:


Can anyone help with this issue? I've tried everything and "Microsoft has no support for Windows 7 issues at this time." I'm stuck with security gaps here.

Answer:Code 646: Issues with Windows 7 updates failing

Do you have Outlook 2007 installed or using Outlook 2007?

3 more replies
Relevance 57.4%

I've tried installing the latest updates, Vista SP1, and even the WU client update. I get the same error every time. What is the cause of this? Is there a fix aside from using HP Recovery?

Answer:Windows Updates continuously failing. (0x80073712)

Did you install these important updates before trying to install SP1?
KB935509, KB938371, et KB937287

13 more replies
Relevance 57.4%

I am trying to update these on Dell Windows 7 Home Premium Laptop:
KB2559049 - Cumulative Update for IE 9
KB2567680 - Secutiry Update for Windows 7
KB2570791 - Update for Windows 7
SP1 for Windowws 7

I tried installing them separately. Also, I tried running FixIt in Default mode. Nothing worked.
When I try to install System Readiness Tool it is stuck for ever and Green band does not move at all.

Please help!


Answer:All updates are failing on Windows 7 with error 8007045D

Welcome to Windows Seven Forums.

Can you try a system restore to a point before you tried to install these updates?

9 more replies
Relevance 57.4%


My Windows 7 x64 Home Premium updates are failing with error code 800736B3

I've tried the "Update Readiness Tool for Windows 7 x64" and they still fail.

I've tried SFC /SCANNOW and they still fail.

Please Help!!

Thank You!

Rob S.

Answer:Windows 7 Updates Failing Error 800736B3

Hello Rob,

Lets run SURT to see if it gives an indication of a corruption:

Download and run System Update Readiness Tool (SURT)
Please go Here and download the System Update Readiness Tool (SURT). Save this file to your desktop
Go to your desktop and run KB947821
When the SURT finishes installing, Please continue.

Click on the button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.

Export CBS folder
Click the Start button then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (, but this time with a different icon, will be created.
Attach this to your next post please.
Please Note:: if the file is too big to upload to you next please post please upload via Dropbox or

1 more replies