Computer Support Forum

Windows won't load past "Loading" screen.

Question: Windows won't load past "Loading" screen.

Hi there, I am running windows Vista. When I turn the computer on it stops at the screen where there is the windows vista background and the words "Loading".
I'm not sure what information I should post here, so if you think you can help me just ask me what you would like me to tell you about the situation and I will reply quickly - hopefully.
Thanks for your time and effort.

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Preferred Solution: Windows won't load past "Loading" screen.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Last night, I attempted to install a linux distro alongside 7, the installation failed, so I gave up and just rebooted to 7.

It got stuck on the "Starting Windows" screen, so I preformed hard shutdown and when to the "Startup Repair" utility and it attempted repairs, it then said that the repairs were unsuccessful, so I restarted and windows loaded to the desktop. Success! or so I thought...

After a while, I shut my laptop down and went to bed (as you do). When I needed to use it this morning, it wouldn't load past the "Starting Windows" screen again, so I shut it down and restarted and it went the desktop.

Answer:Occasionally wont load past "Starting Windows" screen


Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration

Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.

Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.


Are you able to restore back to a point to before you tried to install linux distro?

System Restore



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Upon start-up, two options are given: "Start Windows Normally" or "Launch Startup Repair (recommended)".
If the Start Windows Normally option is chosen, then the starting windows screen comes up and stays. If I launch the startup repair option, then I still can not get the problem fixed.
From the Startup Repair Screen however, I can launch command prompt and restore options, how can I fix this, a restore is not really an option because I have not set up a restore point in a while.
Any help would be greatly appreciated.
Thank-you in advance.

Answer:Won't load past "Starting Windows" screen

It's possible that you can't access the actual startup repairs from within Windows itself. You might have to boot from either an installation disk or a previously made system repair disk. And it might take running the startup repair 3 times before all issues are fixed.

Startup Repair

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I have been using Dragon Natural Speaking 12 Premium for many months and all was going well until last week when I downloaded and installed an update. After that, whenever I open the program from the desktop icon, the "Loading" screen appears but nothing happens after that. Also, I have to use Ctrl-Alt-Delete to end the program. (Right clicking on the tray icon and closing "close" does nothing. I have downloaded and used the DNS 12 uninstall "tool" several times and re-downloaded and installed the program, but the same thing happens, the program's "Loading" box appears but gets "stuck" there. I have asked the gurus at and on Nuance's Forums but they seem to be stumped with DNS's behavior after installing the update. Does anyone know what is happening? Thanks for any and all replies/suggestions.

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My laptop (Dell Inspiron 1501) was really slow so yesterday I restored it to the original factory settings and started a fresh. Everything seemed to be going ok until this morning when I've turned it on and it's not going past the welcome screen when trying to load Windows up? Any ideas how I can solve this?

Many thanks, Mark.

Answer:Vista, not going past "Welcome" screen when loading up?

Try safe booting, think its f8 key during system load.
Let us know how it works out.

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I am reasonably sure that I shut my girlfriend's computer down with no issues last night, but this morning when she turned it on the computer had her wallpaper up with no icons instead of the User login page. She hard-reset, and ever since then - no matter which user we log in as - Vista won't load past the Welcome screen.

It will load up in all three compatibility modes, but the Last Known Good Configuration only loads to a blank black screen which I can move the pointer around on.

I've run a virus scan, and jv16 Power Tools says the registry is now clean, but the computer is still having issues. Would fixing registry errors be why the Last Known Good Configuration doesn't work?

The computer is an Intel Core 2 Duo Sony VAIO, with 4GB RAM running Vista Home Premium, Service Pack 1.

Any help would be much appreciated.

Answer:Solved: Vista Won't Load Past "Welcome" Screen

I would undo any changes that jv16 Power Tools made.
Using a registry cleaner can and often does, cause more problems than it solves.
Do you have the Vista install DVD?
Vista repair options.
Try a system restore or a start up repair.

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Hi, my Acer Aspire 5610Z laptop is only loading up to the "welcome" screen, with the spinning blue circle. This has been happening every few weeks for the past few months, and I can usually get it to work, but now it isn't. I've tried Startup Repair, System Restore, chkdsk /f, and the "ctrl-alt-del at the welcome screen" method, all to no avail. Safe mode boots fine. I could back up my files and restore the computer to factory settings, but I'd rather that be a last resort.

Any ideas?

Edit: I am on Service Pack 2, by the way.

Answer:[SOLVED] Vista won't load past "Welcome" screen

If safemode works, it could be a driver issue locking things up. Did you installe any hardware or software recently?

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I read all the responses to the exact question as mine as well as similar questions, none are applicable, as not even Safe Mode will load past black screen with "Safe Mode" in each corner, and at the top "Microsoft (R) Windows (R) (Build 7601:Service
Pack 1)". Thankfully, i had just recently backed up most of my files!  I want to get it working so I can wipe it clean and get rid of it. Please help, thanks!

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My machine was working fine. I had been on it for a couple hours just doing regular internet browsing. I tried to open a program (EverQuest 2) and it would open then immediately crash "EverQuest 2 has encountered an error". So I figured, reboot the machine. After the POST, it tells me to either launch start up repair or start normally. I chose start normally. It would go to the "starting windows" screen and the logo will not show up. it just stays there.

Powered down, and after the POST got the same options again. I picked start up repair this time. It would load the bar and show "loading windows files" or whatnot and when the bar would get completely full, it would freeze there.

My computer doesnt have a CD/DVD drive, I installed Windows 7 from USB. So I plugged the USB drive back into the computer and tried booting from that. It would go thru the "loading windows files" just fine, I can see the drive flashing as its being accessed. When the bar filled up, it would progress to "Starting Windows" screen, and stop blinking and just sit there... doing nothing. Tried using Safe Mode. Wouldn't load either.

I have not a clue what I should be looking for to even start getting it working again. The only physical change I've made to the system was plugging in another monitor to my graphic card. And even then, I've shut down and rebooted and it's been just fine.

Any help, advice, or a point in the right direction would be... Read more

Answer:Unable to load past "Starting Windows" no matter what method

Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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I have recently tried to disinfect a computer of various malware/spyware issues. But now I think my motherboard has had it. Its either infected with something or was a coincidence that it packed up when it did.

When I boot up the computer, it goes as far as the "Loading Windows XP" and then beeps once and goes back to trying to boot up again. It then displays the option to start in safe mode (with/without network support, Last known good configuration or Start normally). It then counts down from 30 and reboots itself

My mouse and keyboard no longer work

I have tried to swap the hard drive for one that I know works, in case the hard drive was knackered, but get the same result

Am I right in thinking that my motherboard has had it?

Answer:Computer won't go past "Loading Windows XP"

Did you try in safe mode and Last known good configuration ???

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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Hi guys!

So i tried installing windows 7 Home Premium using an empty HDD. The old OS was Vista, and it was located in the same HDD. I managed to install Windows 7 successfully, but when booting after the install it crashed right after the "starting windows" screen. It then gives me the choise between starting the startup repair tool, or to start windows normally. When i run the startup repair tool it can not fix the problem. I've tried different HDD but the problem still persists. The fact that I haven't got a clue what to do really annoys me. In addition it isn't even my own pc. My dad's vista started failing on him. So I figured: Hey, why not install windows 7 using my old disk from a pc I don't use anymore. I appreciate all help.


CPU: Intel Core 2 Quad Q6600(2.4 GHz)
GPU: XFX GeForce 9800 GTX
HDD: Samsung Spinpoint T166 250GB. (SATA 2)
RAM: Corsair Twin2X 6400 DDR2 (2048 Mb*2= 4096 Mb)
PSU: Corsair (550 W)

Answer:Unable to get past "Starting windows" screen after Vista to 7 upgrade


Originally Posted by pip22

Did you (as is recommended) delete the existing Vista partition first?

It was seperated in two parts. One with Vista in, and one for other files. I cleaned the whole thing, and deleted the part where Vista was located. I think it was seperated into one part with 208 Gigs and one with 25 gigs. The smallest with the OS in. The HDD works on my own computer.

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I seem to be in a loop that will not let me boot up-tried all safe modes and normal start options-how can I get to start menu to restore system??? HELP!!!!!!

Answer:start up cant get past "sorry for inconvienence" screen windows 200xp media

I have a compaq presario v5000,win media xp,amd processor, cant get through loop-tried starting in all modes -always loops back to "inconvienience ' screen--- how can I reset or whatever to get to start menu? once I am there i can restore system.

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Following Windows deciding to install its (presumably) latest updates this afternoon, I can no longer fully boot my machine. It powers up OK, the monitor has life, but the whole boot-up process sticks at the "screensaver?" page - in my case a stock Microsoft photograph looking out to sea and some large rocks from within a cave, the screen that appears before, normally, you can enter your pin to continue boot-up. In the bottom right-hand corner of this screen is what appears to be a Power Icon that I've not seen before and with a dreaded cross on it. Clicking on this does nothing.To compound the issue my DVD unit seems to no longer read discs (it opens and closes OK), I mention this in case relevant, but I am able to access the Bios options on booting.
I downloaded via another PC the Windows 10 install disc to USB from which I have attempted to boot, again without success, and have also tried various options that I have been able to access such as "Repair"as well as trying to restore the unit to the solitary restore point accessible, created around the time everything went wrong! The Restore failed too and frankly I'm out of ideas .. and frustrated to say the least!
Any suggestions would be very much appreciated, believe me!

Answer:Windows 10 not booting past initial "screensaver?" screen

Logon Screen I suppose?
See: Windows 10 stuck at log in screen after upgrade Fix: Windows 10 Black Screen problems

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Hey guys I appreciate you reading this, you have no idea how great having forums like this is where we can help each other out.

I have gotten a virus and within minuets it got worst. My antivirus was not updated and the security was low, so when I got the virus I downloaded malware bytes on my desktop, put it on a USB drive and tried to install it on the laptop, I could not add a USB drive. My next step was to hook the HD up to the desktop and add it that way (the problem with that I had to activate the sata port via bios and when that sata port was activated it would boot that port as master everytime, the weird thing is even if I hooked the desktop sata to the second port it would load the laptop drive first everytime it did not matter what port) This is besides the point, because I dont even think this method will work because like I said in the title the HD will not load past the "Starting Windows" screen, and when in safe mode it will not load all the system files, the malware obviously deleted some important files...

The next step I am going to take is inserting the windows 7 cd and trying a system restore... What do you guys think? Am I at the point where I will loose all of my important files, by doing a reinstallation or is there a way to save those files?

Thanks guys

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Hi all,

Every time I turn on my Dell Dimension 5150, I get greeted with "We apologize for the inconvenience... Windows did not start successfully".

My options are:

Safe Mode,
Safe Mode with Networking,
Safe Mode with Command Prompt

Last known good config...

Start Windows normally.

I have tried every option on several occasions... the windows xp logo comes up... then the dell logo comes up, everything seems to be running smoothly... then comes a black screen with a small flashing dot in the top left... and then I see the same"We apologize for the inconvenience... Windows did not start successfully" screen.

Any ideas?
Thanks in advance.

Answer:Can't get past "Windows did not start successfully" screen...

Have you added any new hardware just prior to this happening? If so remove it and try again.

Did you install new software or run windows update just prior to it happening?

Without much to go on it may be worth doing a windows repair installation. It sounds dramatic, but it will not destroy any of your data or files, just attempt to repair the windows os installation.

There is a step-by-step guide with pics here. Hopefully that will resolve your problem if windows became corrupt somehow...

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Hi, being new here. I just discovered having this problem today. First thing this morning I went to my computer. When the login screen came up, I entered in my user and password. Then I saw the "Welcome". Which stayed there for about five minutes before I restarted the computer, which didn't fix my problem. I tried Safe Mode, which didn't make a difference. It didn't take as long, but then I saw the blue screen. It said something like "---- unexpectedly close." Then at the bottom there were memory dumps. I couldn't see what was there because the blue screen was there for five seconds, before the PC restarted itself.

It was working fine last night. Before my six year old sister was playing with the computer despite my attempts to make a password account and full parental controls.

I believe I did manage to log in to another account that's not the administrator, but when I when to modify the user accounts the whole motherboard crashed. Every program, even the desktop. I couldn't do Alt + Tab and the Ctrl +Alt + Delete.

Please help me fix this thing. I need it to do my classwork.

Answer:Windows Vista- I cannot get past the "welcome" login screen

Try waiting longer (30/60 minuits)... If it starts up after that your software messed up, backup ur school work and stuff like that and re-install windows.

If it doesn't I can't help you..

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well, like it says in the title, the windows loading screen just keeps on loading, with the blue bar going across..

but before this happens, the screen comes on asking which mode i'd like to start up in , eg. safe mode , normal, ectect...

the guys who it is says he needs the stuff of the HHD , typical


any surgestions guys, it would be appriciated

Answer:windows xp screen just keeps loading & loading """"" :|

**** update, i'v got a screen after that say

SMART Failure Predicted on Hard Disk 2: Fujitsu MHV2080BHTBD

WARNING :immediately back-up your data and replace your hard disk drive. Afailure may be imminent
press F1 to continue

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First off let me say I know absolutely NOTHING about computers!  I have a Dell and I know I have Microsoft 200 XP on it.  Now for the problem.  Our computer keep freezing, and the only way we could "fix it" was to reboot.  Well, my daughter turned it off and now when we turn it on it Stops/Freezes at the "now loading your personal settings" box.  We have tried using the f8 key and have unplugged everything but the monitor and keyboard.  I'm stumped! :-?

Answer:Won't move past "loading personal setting"

If you don't have anything important on the computer , i would suggest you just reinstall it, But if you need to save stuff you'll need to do some work on it , and it will wreck your Brain as fixing software is a nightmare even for those in the knowIf you what to try to fix it , you need to boot into safe mode By Hitting F8 then selecting safe mode,and Run Some computer doctoring AVG FreeEwidowAd-awareSpy-bot

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Using Win 7 x64, Intel i7 965, Asus Rampage 2, 32gb memory, 2 Intel ssd running RAID 0, 2 Seagate 500gb drives RAID 1. Had the Seagate hard drives fail, but were under warranty and they replaced them. Do NOT have them on-line at present time. Have tried to re-install system (had upgrade DVD for Win 7), but was not able to get the system to recognize the DVD because I can't get to OS. Am unable to get the system to do anything. Have checked BIOS to make sure drives are RAID. Since hardware comes up and ssd's come up,and graphics seems to be ok, am unable to figure out problem. Any ideas, anybody?


Answer:Can't get past '"Starting Windows" screen

I'm assuming you had the two Intel SSD's RAID as your Win7 drive, and the two Seagates which failed were a Data RAID. So why do you need to reinstall the OS? Just reinstall the Seagates in a RAID if you want.

If the SSD's were not the OS RAID then why not? Install Win7 to them to get best performance.

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As stated in the title, my computer hangs at the "Starting Windows" screen.
I'm using an iMac 9.1, with a bootcamp partition on Windows 7. (I can't access my Mac OS X partition at all).
I don't have a Windows 7 Installation disk or any peripheral disks.

I left my computer on all night and when. I woke up the next morning only to find out my computer just had a BSOD. I force shut down my computer then it just hung at the "starting windows' screen. Im assuming its a driver problem, since I can log in using safe mode. Also startup repair doesnt work, it just gives my a black screen.

I've been working on this for 5 hours now, and i can't figure out a way to fix this problem. Reply ASAP

Answer:Can't go past "Starting Windows" screen.

If you can't access the mac OS and Windows is on the same hard drive - it makes me suspect that the HDD is fubar.

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Just like the title says. I had used my computer a few days ago and it worked fine then the next time I tried to start it up it would just take me to the Windows error recovery screen or start windows but would never load past the starting windows screen. The error recovery menu helped me none whatsoever. I also had not previously created a restore point so it's not possible to restore my system to and earlier date when it was working properly. To make matters worse I cannot seem to locate any of the discs/software that came with the computer. If possible I would just do a system format because that looks like my only option after trying numerous fixes. The problem is I have important documents and lots of family videos that are still on the hard drive that I had not backed up externally. I'm assuming something crashed and this is what is preventing my computer from starting up properly? If anyone could provide me with some sort of insight on how I could fix this big mess it would be greatly appreciated!

Answer:Cannot get past the "Starting Windows" screen, please help!!

win7 recovery environment->startup repair. Does it find any error (click view diagnostics results). 0x0 means no errors. Any errors?
win7 recovery environment->command prompt

dir c:
dir d:
dir e:
Now you know drive leter of OS drive in recovery environment. Assume it's E

chkdsk/f e:
Post results.

Can you boot in safe mode? If not, tell me exactly what's happening then

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I bought my laptop about 6 months ago, came with Windows 7 32Bit on it. Worked fine until this morning. I started it up, and it goes until the Starting Windows screen and freezes. I have tried numerous different things, system restore didn't work, F3 on startup and "Fix Errors" didn't work, messed with a bunch of the settings you get to from TAB/F3/F11 on startup, still nothing. It didn't come with a Windows 7 install CD, and I pretty much gave up on it so I went to do a system recovery and wipe everything fresh. I cannot even do it, because when I try to do system recovery, it still goes to the windows screen and freezes. I downloaded and burned an ISO file to boot off of, which works for a second, then straight back to the windows screen and freezes.
I can still start up in safe mode, in fact I am writing this from safe mode right now. Is there anything to do? Please help...and thank you in advance.

Answer:Help Please! Cannot get past "Starting Windows" Screen.

boot into safe mode,press f8, try" boot to last know good config" or if that doesn't work, try booting to an older restore point from safe mode. the way to do this when in safe mode: run/cmd/rstrui.exe. this has worked for me.

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hello everybody, i'm kinda new to the site. i found it while searching my problem on google. anyways, i have a compaq presario 2500 laptop with windows xp home edition sp1 installed. I had left my computer at the desktop screen to go do something and when I came back avast antivirus had come up with a message saying that one of my files was infected with a trojan. i believe the file was stored in the system or system32 folder. anyways, it had reccomended me to move the file to avast's "virus chest", so I did. and i went ahead and worked on my laptop as normal. then after shutting my computer down and starting it back up later in the day, i found that my laptop would not load any further than the blue "windows is starting up..." screen. i let it sit there for about 30 mins. so then i went to my desktop and started researching my problem on google. i tried going into safe mode, but it still gets stuck at the same screen. i tried the option for booting with the last good settings, and that didnt work. then I found an article on this site that reccomended doing an xp repair with xp install cd. i did that, step by step, and that still did not do the trick. it still hangs at the "windows is starting up..." screen, even in safe mode.

i'm getting a bad feeling that I am going to have to format the hd. There's alot of data on my laptop that I didn't have backed up, so I was wondering if you guys had any other ideas that I could t... Read more

Answer:cannot get past "windows is starting up..." screen

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I have an said laptop and it won't start at all anymore, I turn it on and I get the said logo screen then it goes to "starting windows" screen and freezes with like a fuzzy blue line on top of the screen. I used my recovery CD and tried all 3 reformatting options and nothing works, after all 3 it just restarted my laptop and it continued to have the same problem again. Starting to get really frustrated lol, anyone had this problem before?

Answer:cant get past "starting windows" screen

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I have searched the forums for the last 2 days but have not found a solution to the problem so here goes.

2 days ago my Windows 7 x64 Home premium system worked fine. I woke up the next morning and It would not load past the "Starting Windows" screen.

I have a stock ASUS Essentio series computer with 8 Gigs of ram a 320Gb Western Digital Hard drive and a 6 core intel processor.

I have tried so far:

I have removed the hard drive and replaced it with an older windows vista x64 drive I have. The Windows Vista drive booted right up with no problem.

I have Booted the computer with the Vista drive as the OS drive and the Windows 7 drive as a secondary hard drive. When I did that the Windows 7 drive showed up, all the files were there but the problem was I could not access any of the files under my user folder. (access permission or something) But it seems that this would show the hard drive is not fried.

I have tried restoring the drive to an earlier restore point but each restore point I try it says that it can not restore.

I have tried the windows repair option and that freezes on "Loading windows files"

I have even tried going into the bios and booting under different drive settings. Nothing.

By looking through this forum It appears that there is something wrong with my Windows 7 drive booting drivers maybe. Or possibly a system update that went wrong overnight and now the OS wont boot up. (or something else I could be completely wrong)
Any hel... Read more

Answer:Windows 7 will not load past "Starting Windows"

Have you tried running a Disk Check on the Windows 7 drive with both boxes checked using the Vista system (I assume this is what you mean by an old Vista drive)?

It may be safer to do it through the Windows 7 Recovery Environment (RE), though. I am fairly sure Vista and 7 use the same file system, but just to be safe, better to use the RE.Use Advanced Boot Options to select Repair Your Computer and get to the System Recovery Options. Then select the command prompt. Do the following:chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:.etc until you get the message that the volume could not be opened for direct access. For any drives that do not give the message:
Windows has checked the file system and found no problems
run chkdsk again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

I realize you may only have one disk show up in Windows explorer, but you may have more than one disk through recovery options. This is because the system creates a hidden boot partition (which will be C: in recovery), you may have a recovery partition for your PC that is hidden (which will be D: in recovery), and you will have your primary Windows partition (which may be E: in recovery). A custom PC will likely have at least C: and D: to scan.

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Help! This is so weird. My computer was frozen so I tried to restart it. I was re-booting it, but the "Starting Windows" screen was taking a really long time. I tried restarting it several times, it did nothing. I tried running the second option it gave me when i restarted, which was something like "run system restore" but that did the same, on a different loading screen. I have a HP Pavillion DV7, and it came with a "Quick Links" screen, before the startup, where I can access an internet browser, mail, calendar and skype. I am using that right now, so I don't understand why I can't go to my regular windows screen? I'm really confused, I tried pressing the delete button and f10 right when I started my screen, but it would be a black screen then my computer would shut down.... My warranty ran out last month, please help?

Answer:Can't boot up windows past the "starting windows" screen, can't run system restore

Re: Can't boot up windows past the "starting windows" screen, can't run system restor

Tap F8 while booting and see if you can get to safe mode. If you can, try a recovery from there. You also want to backup if you get there. Sounds like a failing hard drive as a first quick guess so scan your drive for errors.

Windows Explorer, right click drive C, check for errors.

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I left my computer to low power state and when i tried turning it own it took longer than it should so i restarted it. Came up with question to continue or delete restoration data. Tried continue but my desktop was just dead i could tell because my desktop button turned orange. So i restarted again and deleted restoration data still dead screen. Restarted it again chose start window normally and last known now it loads all the way to the loading screen with a bar with green bars moving through. Waited an hour and nothing happens stuck on loading screen.WHAT DO I DO IM NO GOOD WITH COMPUTER IM A STUPID IDIOT.

Answer:Computer will not load past windows loading screen

Good evening Johnknee3 and welcome to CH      Please don't take this the wrong way I am not trying to be wise guy  but your post is hard to understand.#1... This does happen as some PC's do not like sleep / hibernation "I left my computer to low power state and when i tried turning it own it took longer than it should so i restarted it. Came up with question to continue or delete restoration data." is this laptop or a desktop#2... If the restoration data is corrupt this can happen but the PC should not just shut off "Came up with question to continue or delete restoration data. Tried continue but my desktop was just dead i could tell because my desktop button turned orange." does it just BAM shut off and not start up at all. #3... Before this issue happened did you get any errors / BSOD screen's etc "Restarted it again chose start window normally and last known now it loads all the way to the loading screen with a bar with green bars moving through. Waited an hour and nothing happens stuck on loading screen." If the PC will not boot up normally there can be software conflict or a hardware issue. #4... What model is your PC (i.e HP a6400f etc) #5... What is your OS#6...Any new changes hardware / software etc. #7... Have you run any AV scans (anti virus suite) did it pick anything upBefore this issue came up was the PC running normal or was it running slow etc. Please try to be just as descriptive as possible, Mi... Read more

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Hi, i was simply surfing through ESPN and youtube when I realized that my Laptop (Gateway NV79) was running quite slowly and then after a while it completely froze. I couldn't do anything, nothing i did would work . So unfourtunantly i had to hard shutdown it.
And here's what happened after i rebooted it, It comes up with two options
1. Start Startup Repair(Recommended)
2. Start Windows Normally

-I go to "Start windows Normally" and it goes to boot up normally, but then after the Windows 7 logo appears it just stays there and nothing happens
-I go Launch Startup Repair and it says loading files, but then it goes to a black screen with the logo Micosoft Corporation and nothing happens

-I tried F8 advanced boot but it doesnt do anything
-I tried safe mode with networking, it says loading files and please waitt but even after 10 mins it just stays the same
-I dont have win 7 CD
Please assist me if you can I am in dire need.

Answer:My computer wont get past the windows 7 "starting windows" screen

I think I would run memory and hard drive diagnostics. Maybe included in your BIOS (Setup) or Recovery partition or set of Recovery DVDs tools. Memtest86+ is a popular test. The hard drive manufacturer usually has the best diagnostics for it.

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Ok! My friend told me her mouse(ps/2) was not working all the time so I advised her to buy another mouse. However, she didn't advise me unitl later that it has also started smoking before it went out completely. She purchased a new mouse(usb of course) and windows kept telling her mouse was not detected, even though there was a usb mouse installed in the computer. The computer was still working though.

So I went to her house to check on the error message. I went to check set up and found the option for "PS/2 Mouse" set to auto detect-which is what it should have been set to, right? Well, I placed the "USB Mouse" in a different usb slot and windows kept restarting. I put it back into the slot she had it in and the same thing (windows kept restarting). I selected last known good configuration, safe mode, and start windows normally and they all kept restarting the computer. I then gave her another ps/2 mouse I had laying around the house, with other computer parts. I put it into one of my systems with Win XP Home, before taking it to her and it worked just fine. Not in her system though, it still kept restarting.

Finally, I removed the hdd and took it to my house to recover her information on it. After which, I took it back, reinstalled it and inserted my Win XP Home installation CD to repair her copy of windows. I was unsuccessful because it kept asking for the administrators password and I am the administrator, but it would not accept my... Read more

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My Medion PC running Windows XP loads past the windows loading screen then simply goes black but the computer is still on and the screen is still active. My dual boot of Ubuntu works perfectly as does safe mode. Ive had this issue for a while but it used to turn on after i rebooted it but now it only turns on occasionally. Also I'm almost certain its got nothing to do with my hardware. Any help would be greatly appreciated.

Answer:My Computer wont load past the windows loading screen

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Relevance 93.48%

hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

Answer:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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Okay, this happened about a month ago first of all. I was on my computer and it froze and next time I turn it on I get to a screen that says Loading PBR for Descriptor 3...done and it just stops there and doesn't do anything.- When I try to wipe harddrive it says "Can't restore"- When I try to re-install my Windows or any other computer disk it says "Disk Error"Also before the PBR for Descriptor 3 screen, I get a screen that says "Floppy Disk Seekette Failure, Press F1 to continue". Which I then press F1 and I continue but then I get to the Loading PBR for Descriptor 3...done screen and it doesn't do anything but just sit there and I can't wipe harddrive or install disks.Basically this is a horrible problem because I can't even get past the first loading screen on my computer

Answer:Help!!! "Loading PBR for Descriptor 3...done" Can't get past it!!!

1)Try  F8 safe mode and follow directions.2) Insert installation disk and use repair option.

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Hey yesterday I got some sort of spyware or bug and my computer started acting funny so I turned it off and upon turning it back on I couldn't get it to boot. I've tried all the safe modes, tried booting from the windows 7 dvd to repair or reinstall the os but it won't make it past the starting windows screen. I suspect that the master boot files have been removed or corrupted by the virus (which was called "guo" in my task manager). So I'm stumped. Any help would be greatly appreciated.

Answer:windows 7 won't boot past "starting windows" screen

You should post this information in the System Security forum.

Start a new thread and someone will help you.

Edit: it's moved.

Definitely agree with Borg and Golden, AV Rescue Disk is the best place to start.

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I'm using a dell inspiron 1440 laptop, recently replaced my internal hard drive with a new solid state drive. It was working fine until today when I tried to boot my laptop up, and it gave me a BSOD before reaching the "Starting Windows" screen. Subsequent attempts at selecting the Startup repair and start windows normally options only gave me "failed to repair", and the windows logo getting stuck respectively. Safe mode cannot be started. However, when I tried to launch startup repair from my win 7 installation disk, I found that my HDD is not detected by my laptop. Subsequently, my laptop has also told me to reseat my hard drive. I reseated it a few times, but it did not solve the problem. Diagnostics ran on my laptop did not identify any problems. Any help will be greatly appreciated.

Answer:Windows 7 unable to get past "Starting Windows" screen

Have a look at this tutorial:

Troubleshooting Windows 7 Failure to Boot

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problem: windows will not boot past the "starting windows" screen. The processor gets really hot as if its trying to do something but it never makes it to the desktop.

When I launch startup repair, the automatic startup repair tool always fails to fix the problem (surprise)
When I view the problem details, I get this:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: unknown
Problem Signature 4: 55
Problem Signature 5: AutoFailover
Problem Signature 6: 1
Problem Signature 7: NoRootCause
OS Version: 6.1.7600.
Locale ID: 1033

My computer: Compaq Presario Cq62-238DX Notebook
Windows Home Premium

Ran chkdsk, no problems
tried a clean boot (no startup programs), did not get past windows startup screen
it boots into safe mode just fine, but I don't know what to do from there
tried repairing the boot sector. That didn't work.

Not sure where to take it at this point. Please help.

Answer:windows will not boot past the "starting windows" screen.

Did you try the Windows 7 DVD. It has a repair option too. (I'm not sure which repair you are referring to).

In my experience the repair option in the Windows 7 DVD fixes pretty much everything. If you have tried this and the problem still persists, I'm afraid that this could be a hardware problem. See if you can take it to the service center.

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I have a no-activation volume license version of XP Pro. My friend used this exact CD (burned from an ISO) to upgrade one of his computers from winME to XP. I have gone through hell with it. Long story short, the installation goes fine, and when its all done, on the first boot, I see the black "Loading Windows XP" screen that usually appears for a very short time. The progress bar moves about halfway across (actually not a bar, its just 3 blue blobs, but it works the same way), the 3 lights on my keyboard (numlock, capslock, scrollock) flash, and it hangs. I can then turn numlock on and off, but not capslock or scrollock. Ctrl-alt-delete doesn't work. I can boot into safe mode. I have tried reinstalling it, even gone to the point of reformatting my drive. Still no go. I KNOW that XP will work on this machine, as I ran a beta of it hitch-free for 15 days (until I had to activate. My machine is more than powerful enough. Any help would be appreciated. Thanks!

Answer:XP Boot Hang... at black screen "Loading Windows XP"

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I was having trouble updating zonealarm firewall, the the laptop froze and I tried ending the program on the task bar, but it was no use, so I switched the laptop off manually, after that every time I try to login it just stays on the loading personal settings?

I can't enter safe mode because when I press F8 nothing happens.

please you got to help me

Answer:Windows stays on "loading personal settings" screen

Windows XP or Vista?

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Hello Sevenforums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up.

Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!

Answer:Stuck at black screen after "Windows is loading files"

Hello and welcome Majd have a read throughtis and see if there are any thngs you can use . Troubleshooting Windows 7 Failure to Boot

If you can get into safe mode at all get rid of the AVG - it is crap.

Did this bloke give you any recovery media ?? and usually factory installed machines have factory restore partitions so can you let us know exactly what model this machine is please - I know you have quoted a number but have good look underneath and look for yourself before we go any further .

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Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

Answer:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

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Relevance 91.43%

Hey all,
On my comp when I turned it on it just sits there loading with its little flag waving and nothing, after about 10 min the comp will restart. I tried to do a recover with chkdsk and such,but to no avail, any other suggestions?

Thank You,

Some added info, I was recovering files with knoppix and it randomly started rebooting if that helps any.

Answer:Wont go pass "Windows Xp loading screen"

Have you try using the Repair Option on Window XP CD and see if it can solve the problem.

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Help! my computer froze and the mouse wasnt moving so i shut it down and turned it on. the screen wouldnt project at all even though i heard the sound. i had to unplug the vgi core and plug it back on. the screen appears on and then it did some kinda 3 step c disk check. after that it froze on desktop again and i restarted. this time, it wouldnt load pass microsoft corp screen with screen bar. i waited forever. i tried starting it in safe modes but it gets stuck loading the .sys file idk wut to do at all i heard bout bios mode and that could be the problem but idk how to use it. plz help!!! thnx i have a gateway pc

64x bit built in nividia ge force 7100 but the one im currently using is a new series probaby 8600. 4g ram and 640gb 2.5gh dual core

Answer:Windows vista wont load past microsoft corp loading screen

See if you can boot to repair options
you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or g... Read more

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The computer loads normally but as soon as the windows loading screen disappears the screen stays blank.

It will boot it in safe mode, and i have run adaware, spybot and malicious software removal all to no avail.

Also, when booted in safe mode with networking i cannot view the network connections or connect to the local network.

The user profile box opens but is just a white box below the title bar.

Any help would be greatly appreciated

Answer:comp won't display anything past windows loading screen. can load in safe mode

added HJT log

can't run bd or pandascan because am unable to connect to the net.
haven't run getrunkey or shownew because i can't boot into normal mode as suggested in the readme thread

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I was having trouble starting my computer like many other people it seems - it would hang just after the "starting windows" screen appeared. I had a completely black/blank screen, no mouse pointer , nothing. The only way to overcome the issue was by powering down and restarting windows which always seemed to get it running, but very frustrating none the less.
I tried several fixes from this forum without success. Thinking about it though, I realised that my problem only began after I had reinstalled windows (which I had done several times because of faulty memory - everytime I got the same startup problem ). I know that advice from this forum frequently referred to ensuring all drivers were up to date so I checked mine via Device Manager. All showed that they were the latest drivers according to Windows Update. However, I decided to manually reinstall the motherboard drivers from the ASUS website (I had already done so for the chipset) , namely the SATA and LAN drivers. To my delight this seems to have returned my computer to its correct working state with no startup issues.
Just thought I would post this info in case it is of use to anyone trying to overcome a similar problem.

Answer:Solved black screen after "loading windows" screen

Hi ColWar,

Thanks for posting your solution! Hopefully this will be of use to someone else. I will flag this thread to be marked 'Solved'.


Windows Outreach Team

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Relevance 91.02%

My Windows start-up is pretty decent (after I log-in to my user account). What's taking too long is the "Windows Is Starting Up" screen:

It takes about 5 mins. or so before the log-in screen shows up. Anyway, here's what happened prior to this event:

My Windows XP OS has just been repaired due to a stop error. One of my RAM cards (I have two installed previously) has also been removed because the technician deemed that it was the cause of the stop error.

Now my question is, is it the cause of the slow down? I mean having a smaller RAM? I'm thinking that it could be the cause but I'm having second thoughts because I only had 1 RAM card installed way back but the stalling of the "Windows is starting up" screen never happened. I've had a slow running PC, yes, but I never had to wait that long for the "log-in" screen to show up (10 seconds tops). I only have 6.46 GB free space now which is small but I've had a smaller free space (2 GB) before but then again, the stalling I mentioned has never happened until now.

Any solution to this problem?

Answer:Solved: "Windows Is Starting Up" Screen Takes Too Long To Load

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turned computer on and started up to black screen. On this page was computer error options restart from safe mode an so on. whatever mode i try to start it in nothin happens. Then after few seconds double white line appears on bottom of monitor. This fills white but takes time then reboots.

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I have a Lenovo T410 laptop, in which I have formatted my hard drive completely including all default drives. Now I have a single partition, when I try to restore the windows 7 with the recovery DVDs which I have created when my laptop was working correctly. But it will boot with that DVD but stops at the screen "Loading Windows". Is there any settings I need to change before installing windows 7 to the bios or something. I tried with the other Windows 7 DVD from Microsoft MSDN, even though i am not successful.

Actually after deleted all the drives I have installed Windows XP and it was successful and when I try to install Windows 7 it is not going through. Please anyone suggest me any tips on how to install Windows 7 on my hard drive. Are there any other settings I need to change?

Answer:stops at the screen "Loading Windows"

Hi vrsh, Welcome to Seven forums.

You can follow this tutorial for installing Win 7 and XP on your system. Dual Boot Installation with Windows 7 and XP

Regarding the loading screen issue, this might be due to some faulty drivers. Follow the tutorial and keep all the drivers up to date.

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[This post updated]

Hi guys,

Current problem:
After the "Welcome" screen comes up for ~5 seconds, my monitor turns black. It is still receiving a signal. Sometimes, it reboots after a while.
Windows 7 does not seem to recognize my monitors (see 'background' below for more)

I believe the problem is between Windows and my monitors/their drivers

1) Normal boot, I always get the above problem
2) Booting in 'low resolution mode', I do NOT get this problem IF the nvidia drivers are NOT installed. otherwise same problem
3) Safe mode, I never have this problem

I had the same problem in XP, and it was fixed after I installed my monitor's drivers.
I cannot install the drivers in 7.
There is no 'Monitors' in Device Manager, let alone any 'Generic PnP Monitor'.
Windows Update does find the 971p (one of my monitors) drivers, but they do not work. But this seems to suggest 7 at least somehow recognizes my monitor.
971p is listed as supported on MS' site ("64 bit supported, no action needed")

Windows 7 Pro 64 bit
ASRock K8Upgrade-1689 Motherboard
AMD Athlon 64 3400+
2GB DDR333
GeForce 7600GS 128MB

Samsung Syncmaster 971p (DVI)
Viewsonic VA903b (VGA)
(Only have one plugged in at a time)

Thanks a lot in advance.

Answer:Windows reboots after loading "Welcome" screen

Mine did this back in the XP days mate, I just reformatted the PC and everything was fine

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Hi guys,

Here we go:

I just did a clean install of Windows 7 Pro 64 bit (upgrade) on my 2nd PC. During installation, a few times windows booted into "windows did not start correctly". This was worrisome, but I just chose "Start windows normally" and installation finished successfully.

Current problem:
Now, after logging in, after the "Welcome" screen comes up for ~5 seconds, my monitor turns black and my pc reboots.
Update: sometimes it does not automatically reboot following the screen blackout.

The blacking out of the monitor leads me to believe it's the video card (7600GS), but I've read people have successfully used this card, and down to 5200, without even having to install drivers.

What I've tried:
Safe mode: works
Enable low-resolution video (normal mode): worked on my older monitor (viewsonic va903b, VGA), not my newer (samsung 971p, DVI)
The following did not work:
Booting as Last good configuration
Installed latest drivers for my video card
Change Window's "visual settings" to "optimize for performance"
Go from dual-monitor to single monitor
Reinstalling Windows

ASRock K8Upgrade-1689 Motherboard
AMD Athlon 64 3400+
2GB DDR333
GeForce 7600GS 128MB
Any insights? What could I do to further analyze the problem?

Thanks a lot in advance.

Answer:Windows reboots after loading "Welcome" screen

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i get no display but a black screen after the Windows XP Loading Screen where the blue bar runs across the screen...after just goes it loads but no screen after still runs....before all this happened...Asus Video Card Doctor for my 9600xt said there was an error with my video card and that i need to replace the fan...but then like 1 sec goes "Your VGA card is OK!"...i just noticed this today....i didn't overclock at all either...just default settings....i shut down my computer so that i could check if the fan was out of place or something......its seated like usual...i turn on the computer and i see the fan is spinning like usual also....i just touched the middle of the fan to see if it was hott...and it was really boots up...i get the screen where it asks you if you want to start in safe mode or last configuration or start normally because it says it detected a hardware failure or something...i chose start up normally...goes to windows xp loading screen..then goes to blank artifacts or anything...only if you count 2 white dots at the left hand screen..then it just hangs at that screen...if i chose Safe works...but im unable to do anything like normal windows out of ideas of what to do..and RMA is last part of my idea...any other solution to my problem?...thanks in advance

Answer:No Display after "Windows XP Loading Screen"

Sounds like a corrupt or incorrect monitor driver.

Boot into safe mode, change it to super vga or some such, restart, if that fails just try a few differant combinations. You may want to temporarily disable your video card soft ware, such as vpu recover and any 3rd party video utilities. Also may wanna disable power saving and auto monitor detect.

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Ok Well i didnt see what happend my brother was useing the computer but he said it flashed something about a trojen and then restarted.

When it restarts it loads like it has a problem so i have to click start windows normally i've tryed all safe mode opitions. it loads shes xp load screen then when it goes to load the desk top its just a black screen no buttons do anything nor does right clicking its like it stops loading and just sits at this black screen. now in safe mode it has the normal things all around it like. Safe mode windows xp what build it is and that stuff but the screen is still black and not doing anything at all.

I dont have my Hp recovery disks and i think if i did i could just run a repair recovery but i dont have them.

Please help its the best comp i have the one i'm using is like windows 95 haha help please
and thank you

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Hello there, when the desktop loads up, I get this strange message:

"Open With:

Choose the program you want to use to open this file:

File: Media"

Does anyone have any ideas why?

I have a screenshot of the programs which run at startup:

I have a HiJackThis log if it helps:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:28:24, on 29/05/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Users\Media Centre\AppData\Local\Google\Update\\GoogleCrashHandler.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Mozilla Firefox\plugin-containe... Read more

Answer:Windows 7 32 bit, when loading "Open With: ?" "File: Media" comes up

There must be an error with one of the startup settings.
Please use Autoruns by Sysinternals/Microsoft to see more info about Programs loading with your system.
Pay attention to Logon tab.

Looks like for some reason it is trying to load a folder as a file. "Media" is a part of a folder path.
Try to uncheck all values,where Media is a part of the path.

Also, please check for viruses with Kaspersky Virus Removal Tool Download
or Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

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Hi everyone, my dell computer first started getting some battery problems where the adapter was unable to charge the battery but the laptop would maintain the same level of power while plugged in, and if unplugged would die immediately. This problem coincided with network adapter problems where my computer could not properly connect to wireless networks. Now after logging on my laptop will not go past the windows starting screen. I have replaced my battery and my laptop is able to recharge but the starting screen problem persists and makes my laptop unusable. I am unable to start in safe mode and repairs don't seem to work. Any suggestions?

Answer:Windows won't go past "starting windows screen"

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

2 more replies
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So here is the problem. It all started one day when my free trial of Norton was running out. i uninstalled it and installed AVG free edition 2011. My internet worked fine for about 45 minutes afterwords and then i shut off my laptop. When i powered back on and tried getting online (using firefox 3.6) my home page (facebook) would load partially then stick at the loading phase. When i tried to go to new sites it would remain at the loading stage on facebook. This problem still occurs.

Solutions i have tried:
Running Norton Removal Tool - No fix
CMD prompt using Netsh something another to reset some things - No Fix
I cleared cookies and my cache - No Fix
i used malwarebytes, AVG, and Ad-Aware to search for virus ect. - No viruses and no fix
I tried using IE8- no fix same problem
I tested my network connection using ping command - ping would detect the IP of the site i tried but all requests timed out with 100% fail
I used ping command to test - all requests passed and 0% loss
I used tracert- same effect as the ping requests time out.
I have turned windows firewall off, reset, and tried the browser - No Fix
Additional information:
*I have 2 laptops and the one i am on now works fine. So i know it is my computer Specifically.
*Downloads and program updates run as normal. only web page loading is affected
*I have no additional firewalls on my laptop
* All other PC functions and programs run as usual

Please, I have searched all over the internet for a solution and c... Read more

Answer:Solved: Browser stuck at "loading"& will not load pages

7 more replies
Relevance 89.79%

For the past few days when I am on a website and want to go to some page on it the page never loads; in the tabs toolbar it says "loading" and in the task bar it says it is waiting for the site. My modem has a thing that allows me to see how many bites are going thru per second. It has something called sd and rd, and when things are going right sd and rd are green and bytes are going thru and things are running as they should. When the above happens the sd and rd are black and no bytes are going thru. What does sd and rd mean?
Can someone tell me why my computer is doing this? I know frequently I get a 'page not found' notice and while I am still connected no bytes are going thru. This has always happened and I take it as an indication that while I am connected the telephone carrier is not giving me service. Usually this happens when I have been on the net over an hour, but sometimes sooner. I am paying for unlimited service. Anyway, when I disconnect and come back on the bytes start going thru again, but doing this has not solved the problem of my being in permanent "loading" mode.
What could be causing this? I have run updated malwareabytes antimalware and it says the computer is clean.

Answer:Pages stay in "loading" mode, don't load

Hi Sheena

Sd = Send
Rd = Recieved

These are as you say the data bytes travelling through your modem.

What Windows version and Service pack are you using? and is it fully upto date with any Widnows updates.

What browser and version are you using?
Try a different browser to see if the same thing is going on.

Does this happen on every website you goto or just certain ones and if certain ones, do you have a sample siet for us to check?

Likely issue is media players like Adobe Flash/Shockwave and Sun Java need updating on your PC as they are a few of the things that can bog down a website frm opening if you have an old version installed, so I would update Adobe Flash and Shockwave and Sun Java

Install the above with your browser closed, then restart your browser once all are installed and try the sites again.

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i turned my computer off last night as i was going to bed, and this morning i get up and turn my pc on and it gets to the windows xp black screen with the loading bar at the bottom and just sits there forever.... computer will boot to safe mode, but not to normal windows mode... i have not installed anything recently, or downloaded anything. i ran spybot about a week ago and it found 133 files that it said were spyware... i told the program to clean them and it seemed to be working fine... now im typing this from safe mode. i have tried the "msconfig" command at the run prompt and unchecked everything and tried to reboot to normal mode and it still sticks... computer is a 1.8 ghz dell with windows xp home edition. 512 meg of ram and a 160 gig hard drive... what can i do? i don't have the xp cd because i got this computer a little over a year ago from rent a center and its not under warrenty anymore.... please help

Answer:windows xp load screen "stuck"

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Relevance 89.38%

Windows installed some important updates last night, then I shut the machine down. Started it up today and it is stuck on the Starting Windows load screen (the black screen with the Windows icon and the Microsoft Copyright info on the bottom). No progress indicators of the updates loading however. It's been like this for about 30 minutes. I assume I need to do a hard reboot at this point...

Answer:Stuck on "Starting Windows" load screen after installing Windows updates

you may want to attempt an OS repair. I'm assuming your running Win 7, so boot from media and it should walk you through the process

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Relevance 88.97%

When I turn my Dell Inspiron E1505 laptop computer on I get the black screen that asks to start in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration or start windows normally. I've tried each of them and it always goes to the blue screen with the following: Stop: c0000218 Registry file failure The registry cannot load the hive (file): \SystemRoot\System32\Config\System or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory Physical memory dump complete. I have tried using my Windows Xp disc and it won't load. I don't have a recovery disc, but I used every disc that came with the computer and each time it goes back to the blue screen. Does anyone know how or if this can be repaired. If so, please give me simple step by step instructions.
Thanks for any help I can get!

Answer:Unable to get past blue screen "Registry file failure"

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As the title says, my Inspiron 3521 will turn on but can't get pass the Preparing Automatic Repair screen. That screen will pull up and then go to black. I can't access anything on my laptop. Any help would be appreciated! Thank you!

Answer:My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

Run a full diagnostic on the hard drive. F12 at powerup BEFORE Windows begins loading.

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I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times. Please help!

Answer:Laptop won't start up past black screen with blinking "_"

Welcome to TSG.
From your description of the fairly normal but unrequested shutdown, this could possibly be a windows update that failed.
What type of laptop is it? Do you have the Operating System disk? If not you can and probably should order one from the manufacturer.
Take a look at

I would attempt a Startup Repair first, then try System Restore.

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Hello all,

I have a Compac desktop, it's relatively new as far as use. Recently, it's not been used because of a startup issue. It will load the first screen (The compac screen and act like it's it going to load up) but then loops back to the first screen and continue to do this over and over. My mother told me that the computer had fallen off of out computer hutch (About 2 inches off the ground) and heard an interesting noise inside. She described the sound like a CD hitting the floor, but I looked inside the desktop, and nothing seemed to be out of place.
I want to get the data files and documents, but as stated above, I cannot use the computer.
I have a Ubuntu CD already made, and have used it before.. Unfortunately, the CD drive doesn't seem to be recognizing the disc. I can see the little white blinking "-", but that is all I can get to come up before the screen goes into another loop; and the previous process.
I was hoping some one could possibly help me out in getting the computer to the point to save the data? I have the option to reformat the whole computer, but I'd rather save that for last measures if the data cannot be recovered.
Again, the computer is a compac, Windows XP OS, desktop - only about 3 years old.

Answer:Computer will not boot past the "Compac" startup screen.

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Hi I was using ubuntu on my old shuttle xpc and decided it wasn't doing it for me software-wise so tried to reinstall windows xp.  Everytime i tried to boot xp i would get so far and then get a message " The file dac2w2k.sys is corrupted press any key".  I tricked around with different bios settings with no joy so then went to "restore fail safe bios" (something like this).  Now when I turn on the machine i just get to the first screen with the intel picture and cant get any further.  I've tried going into the boot screen but it just says "loading boot menu" and nothing happens.  Same happens when i try to get into the bios.  My knowledge of the hardware workings of a pc is little to none so i've no idea how to reset the bios, if this is in fact the problem.  Could anyone advise me? I would be so grateful.Thanks

Answer:Cant boot past "intel inside pentium 4 " screen

Hello,In order to reset the bios: 1 Unplug your computer from the wall.2 Open up the side of the computer case.3 On the motherboard there is a little button cell battery. Take it out.4 Leave the battery out for about 5 min. 5 Put the battery back in and your bios should now be reset.

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I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

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Relevance 88.56%

I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

Answer:Dell laptop cannot get past "Hi There" settings screen

Can you log in to safe mode then try sfc /scannow from an admin command prompt. Its possible you have a corrupt user profile. You could create a new account and see if that fixes the problem. Do you have backup you can recover from? If not, you could try a repair install.

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I am trying to help a friend of mine. When you try to boot up her Dell PC (XP operating system), it gets to the "Dell" screen with Netbios and will not go any further. I can't get to Safe Mode because I can't get by this screen. It sounds like a virus to me, but do you have any suggestions to help her? I kinda out of guesses at this point. Help is GREATLY appreciated.

Thanks ...

Answer:[SOLVED] XP - Can't Get Past "Dell" Netbios screen

Hi can you get a picture and post it so we can see the screen please

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Relevance 88.15%

hello, my pc started doing that : at booting, just after the "window's starting" animation and before the login screen, i see the mouse cursor and it last for about 20sec like that. I made sure it's not video drivers. I didn't install any programs. I checked start list and it look normal. Appart "vsnp325.exe" which i don't know why it's here, created on may 12th but i didn't install anything related to video by then... what could it be?

Answer:Loading hang after "window's loading" and the login screen

vsnp325.exe is some sort of camera from what I can gather.

We need this done first. This will help others help you.

System Info - See Your System Specs

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Relevance 88.15%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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Relevance 87.74%

Windows 8 pc is coming up to the last user logged on (with an e-mail login). I need to select a local user to loggin in with.

Answer:How to get past "last user" logged on screen.

Hello Baiter, and welcome to Eight Forums.

Usually, you could click on the back arrow button at the top right to then see the other users on the sign in screen.

If you like, you could use OPTION ONE in the tutorial below to always see all users on the sign in screen instead of the last user.

Sign in - Show All Users or Last User in Windows 8

Hope this helps,

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I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Relevance 86.1%

Here's my System specs:

EVGA 8800 GTX KO ACS3 edition
Intel Core 2 Duo E6700
X-FI Xtreme Gamer
Western Digital Raptor 150GB x2 in RAID-0
Seagate Barracuda 7200.10 500GB x2
Corsair Dominator 2 gig ram
EVGA Nforce 680I SLI Motherboard
Thermaltake VA8003BWS Black ATX Tower Case
Windows Vista x64.

Every time I try to load windows, it goes to the Windows Loading screen, and it won't load. SOMETIMES, it MIGHT load, but then freeze when the cursor circle of vista shows (with the vista background), sometimes it MIGHT go further, but trying to open anything it will like freeze, then unfreeze. Sometimes I get a blue screen that says Windows detected a problem and has shut down to keep it safe or something stupid like that, I have no Idea whats going on but I spend a lot on this computer and I REALLY need help.

Also... If I try to boot in safe mode, it does this:
[Loading Windows Files] (and then it shoots down this list of files and stops, heres some of them)

Loaded: \Windows\system32\drivers\crcdisk.sys
Loaded: \Windows\system32\drivers\disk.sys
Loaded: \Windows\system32\drivers\nvrd64.sys
Loaded: \Windows\system32\drivers\fileinfo.sys
Loaded: \Windows\system32\drivers\mup.sys
Loaded: \Windows\system32\drivers\ecache.sys
Loaded: \Windows\system32\drivers\fltmgr.sys
Loaded: \Windows\system32\drivers\wd.sys
Loaded: \Windows\system32\drivers\ataport.sys
Loaded: \Windows\system32\drivers\nvstor64.sys
[Please wait...]

Of course nothing happens no matter... Read more

Answer:Vista Won't load (past loading screen)

First thing to do is back up the files you don't want to lose.
You could try a system restore to a time before this happened or if that doesn't work
Set your boot order to CD first, put your install CD in and do a
repair install

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When i turn on the laptop it does its usual load, then hits the chose which mode you want due to a error while updating or whatever, then i will chose a mode, and it flashes blue with something on it for a second then begins to load( With the flag..?) and then repeatsSorry about my terms but I'm terrible at computers and i am feeling rather pro towards taking a hammer on to the laptopHow can i fix this problem?its not my laptop-its my moms which is why i need it fixed, i don't mind about the stuff being deleted i just need to get the laptop working againi haven't had any virus pop ups or warnings, but the laptop was turned off by the power button for a while as it took so long to shut downplease help, preferably in simple terms as computer talk confuses me (sorry that i sound quite stupid, I'm just a technology phobe)Thanks xxx

Answer:Cant load past the Microsoft loading screen!!

Quote from: FairyDust on December 11, 2009, 04:45:39 PMWhen i turn on the laptop it does its usual load, then hits the chose which mode you want due to a error while updating or whatever, then i will chose a mode, and it flashes blue with something on it for a second then begins to load( With the flag..?) and then repeatsNo idea what you are talking about. Instead of "whatever" please provide the entire error message you get and at exactly what point you get it.

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Relevance 86.1%

Hi, I have a Windows XP, and it doesn't work. I get the following options when I hit the power button
> Safe Mode
> Safe Mode w/ Networking
> Safe Mode w/ Command Prompt

> Last Known Good Configuration (your most recent settings that worked)
> Start Windows Normally
(30-second timer down below)"

When I start windows normally, it keeps loading and loading, nothing happens.. Only the loading screen. When I press the Safe modes, I just get writings and it ends off with Mup.sys...Is there any way to fix this without replacing parts?!?!?Please help!

Answer:Computer won't load past the loading screen!


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Relevance 86.1%

Vista will not load past the loading screen
Boot up screens look slightly garbled with patterns of vertical lines

WILL load in safe mode
WILL load in normal mode IF nvidia driver is DISABLED
Some things I have noticed is that in certain resolutions(mostly anything that isnt titled "TRUE COLOR" the screen also looks somewhat garbled(like the boot up). Otherwise it looks fine.
Any ideas?
Ive already updated to the latest nvidia driver.

...Ohh and its a DELL m1710 LAPTOP.
Nvidia Go 7900 GTX card

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My computer is an HP Pavilion
GX611AA-ABA m8300f
AMD Athlon 64X2 Dual Core Processor 6000+ ~3.0GHz
3006 MB RAM
Running Vista Home Premium (6.0, Build 6000)

When starting Vista it gets to the green loading bar then stops.
The only way I'm able to get into my computer is to press and hold f8 when booting to get it to load Safe Mode with Networking. My computer did not come with the Vista restore disk or the install disk at all. HP said they partitioned the restore disk to a section of my hard drive. But my computer is only recognizing my C: (has been for a while) even tho I have 2 internal hard drives.

I've tried restoring from a previous configuration and the issue persists. I've tried doing a startup repair and it says it repaired it and will now reboot, if it failed it will try again. But it does not try again it just freezes with the green bar again.

I'm usually better at diagnosing PC problems but this is escaping me. This happened a few months back and the only solution I was able to come up with was to erase the hard drive, install Windows XP with limited drivers, as my computer doesn't have XP drivers, I downloaded a Vista install disk (frowned upon I know but I have a Vista key on the side of my computer so it's not like I'm stealing it). Then I mounted the install disk as an ISO to a virtual drive and it installed Vista for me.

I want to avoid going through this process again and I even read afterwords installing XP on a computer that came with Vista... Read more

Answer:Vista Won't Load Past the Loading Screen


Originally Posted by Orangeish

This happened a few months back and the only solution I was able to come up with was to erase the hard drive, install Windows XP with limited drivers, as my computer doesn't have XP drivers, I downloaded a Vista install disk (frowned upon I know but I have a Vista key on the side of my computer so it's not like I'm stealing it). Then I mounted the install disk as an ISO to a virtual drive and it installed Vista for me.

I'm surprised that your key worked with the Vista install that you downloaded as I am guessing you downloaded the full version whereas your key is for an OEM version.


This hidden partition can be used to recover all of the original software in the event of a major problem by pressing the F10 key repeatedly when the computer is first started

tried this?

Also I see that your Vista build is 6000. That means that you don't have either SP1 or SP2 installed. When you do get it working make sure you install them immediately.


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I could sure use some help, been trying to upgrade my wife's computer from XP pro to win. 7 home prem. 64 bit. I am on my 3rd install, the 1st two times it was user error (my fault) that created the problem, this 3rd time I was much more careful but something is just not right.

Problem - after I sign in with "password" I get to the "welcome" screen and the small circle just spins forever.

I have done a lot of research and found a lot of possible fixes but nothing works.

This is a custom built system (by me) and worked perfectly with XP Pro, I recently did the same conversion on my computer system and had NO problems, I am using "OEM" install disks purchased from the Egg.

HDD - (120GB Seagate)
Power Supply - 500w antec
RAM - (Corsair 2GB DDR2 XMS PC2 6400)
CPU - Intel core2duo 6300 OC'D to 2.10mhz

Tested HDD with Crystaldiskinfo w/ HDD Smart Monitoring - no problem
Tested RAM with Windows built in RAM test (2 passes) -no problem

I have run:
Avast - boot scan, smart scan, full scan - all OK
Disk Ck. -OK
Malwarebytes - OK
Reinstalled GeForce driver
Root Kit scan w/Spybot - OK
Defraged HDD
Crap Cleaner

The system WILL boot fine in "safe mode"

Most drivers are from "manufacturer" not just M$ generic

I have tried tracking down "error" info from "event viewer" not much help, did try a couple of "fixes" to no avail.

I am not opposed to "reinstalling" again but if there is a ... Read more

Answer:Will not boot past "welcome" screen

How did you get so many programs right after a clean install?
Did you install all Windows updates?
Spybot years ago was a great program. Haven't heard anything good about it in 5 years.
What is Key Scrambler?
The way to get most drivers when installing Windows 7 is let Windows 7 install the drivers and then check Device Manager for problems.

Check and see how much free space you have on your 80 gb drive.

Better yet read through this Tutorial by Greg. Their is lots of good information so take your time.

Clean Reinstall - Factory OEM Windows 7

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Hi! Last night, while playing a game, my computer froze then turned off. When I tried to turn it back on, it seemed to come up normally with the hp invent screen, then the F2 screen...except, when I hit F2, I was taken to a screen that started off with "We apologize for the inconvenience, but Windows was unable to start up normally..." The options listed are to start up in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration, or start up windows normally. No matter which one I select, I am taken back to the original hp invent screen, then the F2 screen,'s a never ending cycle and I am getting nowhere!
Does anyone have any ideas that might help me?

Answer:Can't get past "sorry for the inconvenience" screen

The System partition is damaged so you need to perform a XP Repair, for details see:

Checkout the section titled: XP Repair install

Good luck and Happy New Year.

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During a recent windows update my pc froze, (mid-update) and I restarted my machine. Now windows gets stuck at the black" Loading operating system..."screen. After a long wait it will eventually display .........boot from cd/. When I boot from my windows dvd my os is not shown in system recovery. I Have also tried running start up repair from recovery with no luck. ANY IDEAS?????

Answer:Windows not Loading after update, hangs on "Loading operating system."

Hello deralickt and welcome to Seven Forums.

Are you receiving any error codes? Are you able to boot your machine in Safe Mode? If yes, see if you can access System Restore and go back to a date/time prior to the update. If you don't have a restore point you could also see if that update is showing in Windows Update History. If it is, try uninstalling it.

Safe Mode

System Restore

Windows Update - Uninstall an Update

The failed update may have damaged or corrupted some system files. From Safe Mode you could try running a System File Checker scan from an elevated command prompt (option two.) If problems are noted run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

Since you have an install DVD you could also try a Repair Install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, system drivers, etc.

Repair Install

A repair install may require that you reinstall a bunch of Windows Updates. I found it's safer (but more time consuming) to install just a few at a time rather than all at once. If you install a few at a time you can reboot, see if there are any issues, and if there are, you'll know exactly which 3 or 5 or 10 updates you need to remove. Reinstall them one at a time. They'll either all install correctly or you'll know exactly which one(s) are problematic. (If you install all at once and later find out there's a problem it's almost impossible to know which update is inv... Read more

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Monday morning- Screen pops up saying my laptop wasn't shut down right. That it had to run a test to shut it down normal- Test took about 3hrs to complete.
After test I could get on like normal then once I shut it it shut down and didn't get back on till later that night only to find I CAN"T get past the  Black screen of death- the black screen with the "_" in top left corner. I've restarted it a lot to see if it would just turn on like normal with no luck. I CAN"T press F8 without having it beep at me I can only get into F2 and F12 and that is it. I know my battery is crap has been because it won't charge. I also Sunday night uploaded from malware bites web page a free download refreash virus protection again. Because somehow it went missing a few weeks before I did find that night I had to big viruses that I did get taken care of which were both trojans. I did get onto a few times that night with having problems when trying to open the new window in a new tab- Fire Fox.- My mother also said her down stairs computer desk top was doing the same with google the day. So I'm wondering what is going on with everything. I've tried to get a email for tech support but no luck because they say that they don't do anything with my model number- which is only 2-3 yrs old. I've got a lot saved on the computer but can't get inside at all.
I need help getting something done I don't have any of the cds tha... Read more

Answer:Laptop 1545 won't start up past the Dell welcome page- Black screen with "_" blinking in top Left corner F8 won't work at all to restore or safe mode.

Hi Emilie2011,
Welcome to the Community, it could be an issue with the harddrive. I suggest you can start by running the Hardware diagnostics.
To run diagnostics press and hold down the "Fn" key (on the lower left hand bottom of the keyboard)  and turn on the system,it should ideally bring up screen showing Pre-Boot System Assessment.
Another way to run the diagnostics go to F12 screen,scroll down using the "up" and "down" arrow key,choose diagnostics  and press Enter.
If the diagnostics shows any error code/message please post it back.
Since your system is getting stuck on black screen with blinking cursor,you can also try to release flea power.
To release flea power disconnect the charger and remove the battery,press and hold down the power button for 30 seconds,reconnect the battery and charger.Turn on the system and see if it boots to Windows.
Hope this helps,
Thank You

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Relevance 85.28%

My problem is windows 7 takes a long time to go past the welcome loading screen when it's loading the OS. (FYI- Win7 came preloaded when I purchased my laptop)It takes about 5-10 mins to finally load onto desktop.Never took so long before up until last night.Once at the desktop...I can't open my programs like normal each time it freezes/lags/slow as molasses if you will .Then I'm able to open up a program and it continues...Sometimes the screen blacks out and never returns so I reboot.Whatever trojan/virus is present manages to disable McAfee protection each time I start up.I would have to go in and enable it each time I'm logged on.Steps I've taken:***I've tried booting up via safe mode (same thing happens).***I've ran the startup repair (could not detect a problem).***I've Cleared out my temp files.***I've Defrag my laptop.***I've ran spybot search & destroy(found the following Doubleclick,,Zedo)***I've done a system restore to a point where my laptop worked like charm.***I've ran full MBAM (safe mode) scan results...(no malicious viruses detected).***I've ran full McAfee (safe mode) scan results( no viruses found).I wanted to see what could be done first, before I attempt a system recovery which is at the bottom of my totem pole,don't want to lose my data. Please Advise & Your Assistance would be greatly appreciated!

Answer:Win 7 takes forever to load past Loading Screen

Hello,Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

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Relevance 85.28%

Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

Answer:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

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Relevance 84.46%

Hi, just as the question title says, I am having a RunDLL error with the windows dll "streamci.dll".

I am getting this error while trying to install my Audio Drivers on my newly set up XP OS.

During the installation of XP, a couple of files were not copied properly.
because the CD was scratched up pretty badly, but I had no other copy of the CD, I had to just skip and hope windows installed, and was usable...

Are there any tools, that can scan your computer for missing windows DLL's and re-install them?
I have already tried downloading the file streamci.dll from the internet and installing it with

regsvr32 streamci.dll
in the command line, but I get the following error:

"Streamci.dll was loaded, but the DllRegisterServer entry point was not found.
This file can not be registered."Click to expand...

Would downloading and re-installing SP2 from microsoft, possibly fix this problem?

Any Ideas?

Answer:RUNDLL ~ "Error Loading Streamci" ~ "The Specified module could not be found"

What version of XP Pro did you install with that CD?

XP Pro original

XP Pro SP1

XP Pro SP2

Have you downloaded and installed the SP3 upgrade?


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HP Pavilion dv7 Notebook PC
Intel(R) Core(TM) i7 CPU
64-bit Operating System

It started while i was browsing anime viewing websites on Firefox.(Both of which I've used for years.) Also note AVG's Resident Shield was online, and i don't remember going anywhere strange or downloading strange files. I had scanned used malwarebytes anti-malware the day before and found nothing.
Randomly, I received a blue screen stating something like "Client side encryption is not supported by the remote server even though it claims to"

After restarting, my computer failed to start normally.(I think it failed to load the operating system?) It went to some kind of auto repairing thing to fix itself in order to startup properly. But it failed.

Safe mode = same as above

Last Known Good Configuration = same as above

Bootlogging? Debugging? Description was it would mention at which startup file it failed to load. It loaded files from the top of my screen to almost the middle, which is about < 10 things. It failed, and without telling me any new information, did the "same as above".

3 attempts of system restore. One was more than a month ago. It would get to the end and "finish" restoring for a brief moment, then immediately show an error pointing to "...Appdata/Roaming/Firefox/(jumble of letters).profile/session(the rest was cut off, but i thought i could see half an "s") It said it couldn't replace the file?

chkds... Read more

Answer:"Client Side Encryption not supported by..." --> "computer failing to load"

Its the server that you were on, it did not like the encryption that that server was using.

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I am trying to rebuild by search index because my computer won't let me arrange items using the "Arrange By" option... However, when I try and load my indexing options to rebuild the index it will sit there and say "Waiting to receive indexing status". If I click the "Advanced" button it will freeze... I also receive an icon and loading display problem SEE PIC#1. Also when I click on "My Computer" it sometimes will sit there searching and it won't load. SEE PIC#2

I have tried the following:
1. Restarting the "Windows Search" service multiple times at different boots.
2. Deleting the files contained in the folder "C:\Windows\System32\config\TxR\".
3. Stopping the "Windows Search" service then I opened up "regedit". I went to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSearch, SetupCompletedSuccessfully" I changed the value from a 0 to a 1. Then I rebooted my PC. I then went back to the same key and changed it back to a 0 and rebooted my PC again.
4. Turning the "indexing service" on and off from the "Turn Windows Features on or off" menu.
5. Microsoft Fixit Indexing Troubleshooter
6. Sfc /scannow
7. Tried this hotfix
8. Tried another user account and creating a new user account
9. Tried resetting folder view to "defaults" Read more

Answer:"My Computer" won't load, Disappearing Icons, & "Arrange By" option won't work. Help?

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Hello, I got a BSOD while playing a game last night. After restarting my computer and getting past the
"starting windows" screen I got a consistent BSOD immediately after; I am currently forced to use safe mode.

Some computer specs:
Video card: Nvidia GTX 460
OS: Windows 7
CPU: AMD Phenom II X4 820 Processor 2.80 GHz

Here's the BSOD info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009634010
BCP2: FFFFF880073DF14C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thinking it was a graphics card driver issue, I rolled back but still got a similar error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80092F1010
BCP2: FFFFF880073B2394
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I've attached logs of the dump files. I plan on putting in an older graphics card and seeing if I can get my computer to start, but I thought I'd post here first.

Answer:BSOD during game; can't get past "starting windows" anymore

You are correct in that the dumps are blaming your NVidia gfx drivers for the crash, first step would be to uninstall/reinstall the latest drivers using DDU or driver sweeper to clear out

If it still fails try the same again using an older version, if it still fails try your other gpu

Basically what you are doing/have already done

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Ok well my computer when turned on gets to the screen that says

"windows closed unexpectedly"..etc and gives the options of

"safe mode"
"safe mode with netwroking"
"safe mode with command prompt"
"start windows normally"
"start windows with most recent working config" (or something similar)

Im sure most of you are familiar with this screen, when any of the options is selected
the computer begins to start up but then makes a struggling noise and returns to that screen
we can get past it.

If someone could help me out with this it would be greatly appreciated.


Answer:Computer wont boot past "start windows normally" please help


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Hello everyone!

Tenforums has been a great source of information for me when working in our IT environment, as opposed to Microsoft?s websites that rarely provide any (useful) information.
I have now encountered a problem that is taking up most of my work-hours and it is becoming a real problem as we need to get this in place asap. Any help is most welcome and if there is already a post about this somewhere that I did not find, please excuse me and kindly point to where I can find that thread

We have recently decided to use Windows 10 for our systems that we deliver to clients and no matter how I try to get this to work, all my images end up stuck in either black screen loading or blue background "just a moment" loading.

All suggestions are more than welcome! If you need any further information please ask and I will provide.
Thank you very much!

This is the vm-setup I?ve used, same setup used for my test-wm when testing the captured image:
Original DVD with Windows 10 Pro x64 sv-SE build 15063
Hyper-V virtual machine with following settings:
4096mb memory
4 virtual cpu cores
no network access during any part of the process
virtual drive 100GB not dynamic - IDE 0 slot 0
dvd drive for macrium boot - IDE 1 slot 0
When capturing, during stopped mode, I add virtual 20GB drive to save the image on
during audit mode i use dvd drive to load an iso with software like teamviewer etc, to install without network.
checkpoints are set to standard
no key storage... Read more

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I've had this problem for 3 days now, and I'm frustrated beyond belief. Whenever I go to shut down my computer, I'm always stuck in "shutting down" or "restarting" with the circle loading animation playing below it. I'd leave it on throughout the whole day, and the computer would just never turn off, forcing me to hold the power button every time.

I need some solutions, because I've already tried a lot of things

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Attempting to help my friend out with a computer problem.

She starts up, logs into acccount, gets a 10 minute wait at the loading/welcome screen, then gets logged into a temporary account. it still says she is logged in under her name in the start menu, but it is the default screensaver, and desktop files are not present. It also goes into the computers default demo mode on timed intervals of non-use.

In regedit under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList There were 2 subfiles which were identical. I deleted the one that had /TEMP in the ProfileImagePath subfolder, and removed the .bak from the file that had the correct username in the Profile Image Path.

...and I think I made it worse. I attempted to log in and got this after a long welcome screen:
"the local session manager service failed the logon"
"the group or resource is not in the correct state to perform the requested operation"

I am logged into the 2nd account she has, and I am trying now to make a new account so i can transfer her old files over to the new one. However when creating a new account it won't let me enter a name!
Everytime I enter a name no matter what it is, I get this message saying "The specified account name is not valid, because account names cannot contain the following characters: /\[]":; etc"
My attempted account name does not contain any of these characters

This is a Lenovo all in one Ideacentre.... Read more

Answer:very long "Logging in" screen, followed by loading into Temp profile

I forgot to mention I am logging into a non-administrator account. I tried to make the account an administrative one, but the changes won't stick. I also tried to make another admin account thru various methods, all of them were denied.

I attempted to activate the hidden Admin account via the cmd window, access was denied.

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I've had this problem for 3 days now, and I'm frustrated beyond belief. Whenever I go to shut down my computer, I'm always stuck in "shutting down" or "restarting" with the circle loading animation playing below it. I'd leave it on throughout the whole day, and the computer would just never turn off, forcing me to hold the power button every time.

I need some solutions, because I've already tried a lot of things

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I just installed a new motherboard into my compaq preserio and when the computer starts up I am greeted with a black screen that says "loading operating system...". When I plug the original motherboard in I am greeted with a black screen, nothing happens after that. I have already installed the new motherboard's drivers but thats was when it crashed. I ran a diagnostic on it and it gave me error BIOHD 3, which I believe means that the drivers couldnt be found. So I am stuck at a stand still until I can find a fix.

Answer:Stuck at black screen that says "loading operating system"

Usually, after a motherboard change, a Clean Install Windows 7 is needed .

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This issue recently started happening to me, mainly after I attached a new HD monitor to my computer and updated my graphic drivers.

When I updated the drivers, I had two monitors connected, one via DVI (the one I was using before getting the new monitor) and the new HD monitor, which is connected via HDMI. Not sure if this is relevant, but just figured I'd mention it in case it's a possible cause.

The only way that I can boot is in Safe Mode... otherwise it just hangs on the Starting Windows screen with the Windows animation constantly glowing.

I have tried running start-up repair, but that seems to hang on the "Attempting to fix problems" screen, so I have to do a hard reboot each time. However, it was able to get past that a few times and say that the issues have been fixed and the only option it gave was to restart, so I did... but the same thing ends up happening. Computer hangs on Starting Windows.

I have also tried removing all display drivers in safe mode and any other software that I recently installed to see if they were causing any problems, but the issue still persists.

Additionally, I have tried running MSCONFIG and unchecked "Load startup items" under Selective Startup and disabled all non-Microsoft services, but no dice.

Booting to last known good configuration did not work as well.

I was able to efficiently use the new monitor just fine for a few days until this started happening.

Any ideas for a solution?

Here ar... Read more

Answer:Unable to get past "Starting Windows" during startup

I have these two images from the startup repair... maybe they can help. Sorry for terrible quality, but couldn't exactly copy/paste.

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