Computer Support Forum

Acer Crystal Eye Webcam issues

Question: Acer Crystal Eye Webcam issues

Hi all,

I've only just got my new laptop and I thought i'd test out the webcam on it.

It has a Crystal Eye made guy Acer built in but I've come across an issue.

It seem that when i record a video the sound isn't sync'd up and it also seems he video is playing faster then it should be.

I've tested it a few times and noticed that the sound wouldn't start at the same time as the video playback but then the motion in the video was actually faster then it should be.

Anyone got any ideas?

Thanks

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Preferred Solution: Acer Crystal Eye Webcam issues

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I have the Acer Aspire Notebook 5734Z-4725. I have had the black screen with the USB sound going off. I've been getting a pop up saying I can use a faster port but close it because I don't know about ports and don't want to screw up my computer and the pop up notice saying the camera is in use. I have deinstalled/reinstalled the driver. I have also done a system restore on the computer which set it back to factory settings that didn't work. As far as I can tell it is the same driver. Sometimes it seems to be working fine like the video will work but this is very rare and if I move my computer it puts my webcam back to a black screen. My webcam doesn't work with skype, ooVoo, msn, yahoo nothing.please help i'm so tired of it not working it has been like this over a month i have been on the internet for hours looking for a solution.

Answer:Acer Crystal Eye Crystal webcam isn't working

Do you have a recovery option to reinstall the driver. Note : This image is on a Sony Vaio laptop but more likely similar.Make sure you choose the similar feature if available and not use the restore to factory default as shown.

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Hi everyone I'm at my wits end! I cannot get my webcam to work. I have tried numerous options posted in different forums and on websites but nothing seems to work. Even when I went to the Acer update driver search site. When I added my model number I got about a dozen driver options but as soon as I put in my OS Windows 7 (64 Bit) it came back with no drivers. I've noticed in a number of forums that peoples webcams where working fine in Windows XP but when they updated to Windows 7 they lose the ability for their computers to find their webcams. Is this an inherent problem with Windows 7 and is there anyway to fix it short of buying an external webcam. Surly there must be a way to get it to work !!!
Regards Brett.

Answer:Acer Crystal Eye Webcam will not work on Acer Aspire 5560

Hi Brett ... Welcome to Seven Forums ... Does the Webcam show in the Device Manager ? ...

Do you have any errors in the Device Manager ...?
Have you tried the Cyberlink WebCam Application 1.0.1523 23.6 MB ? ....

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Hi, I hope someone can help, the crystal eye webcam on my Acer 6930g has stopped working, I dont know what I have done, it was working fine. Now when I try to start it up a box appeers saying:

Acer crystal eye webcam.EXE - unable to locate component
Thisapplication has failed to start because Image.dll was not found. Re-installing the application may fix this problem.

I have tried re-installing application but still keeps coming up with same box.

This is a real pain as I am now unable to skype my son who lives with his mum. Please Help
 

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I have reloaded a dozen times and no matter what I do the app eventually crashes. I have seen it discussed on other forums and nobody seems to have a grasp on this one. I am running Vista Home Pro on an
Acer extensa 4420 w/dual athlon 1.9 processors, 2 gigs of ram and an
ati graphics/chipset. The "EYE" runs on an enhanced pci to usb port, it depends on ffdshow to work as well, but I have not been able to find which ffdshow specs are correct for the camera.

So far,
wrong ffdshow codec, no "EYE"
too many USB connections, no "eye" (keyboard, mouse, and external HD)
Acer's original install driver and app "no eye"
Acer's updated driver and app "no Eye"

Does anybody have a clue about this?

Please help.....frustration level is high. Everything else works well and this laptop is quite fast...too bad that Acer doesn't seem to care. I sure won't buy another ACER product.
 

Answer:Acer Crystal Eye Webcam

try going in to device manager and uninstalling its driver and then install the latest one http://download.cnet.com/Acer-Crystal-Eye-webcam/3000-2110_4-188685.html
 

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Aspire E14 (E5-473G-32HE) did not come with Acer Crystal. It only have a webcam that can not be turned-on. I checked driver and it shows only HD Webcam Installed correctly. Yet can not be turned on and the turned on settings can not still turn on the camera. LINE and Skype says "camera canot turn-on". The ridiculus part is, acer driver support does not even support the camera hardware. I cant find a webcam in their driver list downloads.

Answer:Re: Using Acer Crystal Eye Webcam

zeexui,
 
There should be a driver listed under the imaging devices section of the Device Manager. Try removing the driver and restarting to let the operating system reload it.

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I'm having trouble with my crystal eye webcam on my acer/aspire 5250-0810 it wont work.

Answer:acer crystal eye webcam

  
Quote: Originally Posted by man2


i'm having trouble with my crystal eye webcam on my acer/aspire 5250-0810 it wont work.


you install its driver?

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I can't find the driver for my model Acer. My laptop is the Aspire M5-583P, but when I check the list of available driver downloads, I don't see any for the Crystal Eye.

Answer:Re: Using Acer Crystal Eye Webcam

In this case, check if your Windows Update is set to automatic downloading and installing updates. If it is not set already, it is recommended to allow Windows to automatically download and install updates. Keeping Windows up-to-date can resolve most of the errors you may face with device drivers and other areas. To know more about this, the following link can be helpful:http://windows.microsoft.com/en-us/windows-8/windows-update-faq You can also try the following steps if the above option does not work:1. Right-click 'Start' and go to 'Device Manager'.2. Check if your webcam is listed under the list of devices.3. If yes, then click on it and go to 'Drivers' tab.4. Check if you are able to update the drivers from here.5. If the drivers are not able to update from here too, you can consider using the option of 'Roll Back Driver'.If the issue still persists, you are advised to contact Acer through the following link for further assistance:http://us.acer.com/ac/en/US/content/contacts Hope this will help you.

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I am getting a security warning that this software update is blocked: ACER.1.5.3501.22428_AVC121031-01. Shall I proceed or heed the warning and not update?

Answer:Update to Acer Crystal Eye Webcam

Same problem here

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I have an Acer Aspire 7551G-7606 and recently had to replace my HDD and used one from my old HP laptop (it had the same version of Windows 7 Home 64x and I registered it with the Acer's serial). When I went to Acer's site to download the drivers I needed, the webcam software that originally came with the computer gave me an error upon the install setup saying that it couldn't recognize/find the webcam and asked me to plug it in. It's kind of perplexing since the webcam is physically built into the laptop. Is there some reason why replacing the harddrive would make the software unable to find the webcam and is there a way to fix it so I can actually reinstall it? Thanks.

Edit: The webcam does show up in the DM as "1.3mp HD Webcam" and it says that the driver is up to date and that it's functioning properly.
 

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Need image.dll for Acer crystal eye webcam

Answer:Need image.dll for Acer crystal eye webcam

Did you visit Acer support site for the download of the camera software ?Pls see this. Pls click on Notebook, then on Aspire, then on Aspire 7736z. There you are.CoolGuy

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I have a computer with a built in crystal eye web cam from acer. It recently stopped working, so I downloaded the driver online, but the web cam still won't work. When I click on the shortcut, the window pops up, but no picture, and the green light that should turn on beside the cam doesn't turn on. Thanks
 

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I have just bought an acer aspire 8920 with a built in crystal eye web cam. It originally had vista premium on it but as it was bought in Spain it was in spanish so I upgraded to vista ultimate to get it into english. Everything is working fine except my webcam.

I used to be able to use the īcamera controlsīin the control panel of the webcam but now these controls are all greyed out and the picture is very grainy.

I have re-intalled all the lastest drivers and software I can find and still nothing works. I have restored all the system using the eRecovery system and checked it whilst it was still in the spanish vista premium state and still it didnīt work properly.
Can anyone help in restoring this back to its original condition.
 

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I'm having problems with my Acer webcam and dont know how to fix it. I've tried installing the cam driver from this site and it still doesn't work. What am i doing wrong?

http://www.acerpanam.com/synapse/fo....com&siteid=7117&areaid=2&formid=3394#results
 

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Hey

My webcam was working strange so i uninstalled it and was hoping to find it to redownload on acers homepage or somewhere else but i only find the drivers and not the file so i am very desperate to get it back. Any ideas where i could download "Acer Crystal Eye Webcam" again?? i need it . Please help me

Webcam - Version 1:5:2008:00
Product - Acer ASPIRE 5745
SNID - 02401012725


I need it back.Please Help me!!!

Answer:How do i get my acer crystal eye webcam back???

Nidhi I don't know if this will help it is the only link I can find for the application itself the driver is no problem
Acer Crystal Eye Webcam - Free download and software reviews - CNET Download.com

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Hi,

I bought an Acer Aspire 5536 laptop just under a year ago, ive only just wanted to use webcam and noticed that it continuously freezes.
The problem isnt just on msn, but when i open up Crystal Eye Webcam from the Start button, it doesnt work in there either. Taking a picture is fine, but as soon as i start the video it freezes after a couple of seconds.

ive tried to update the driver, but it says that i have the best driver.
I'd really appreciate if you can help..

Thanks
 

Answer:Built in Acer crystal eye webcam freezes

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so i have a acer aspire 6920g and i just reformated and reinstalled all the drivers but the program that acer has for the webcam doesnt detect the webcam i have reinstalled and uninstalled vista does detect the driver for the webcam and has no problem installing the driver any suggestions?
 

Answer:Acer crystal eye webcam program problems

Hi, make sure you have installed the Chipset driver and rebooted then try this camera driver. These are direct links from the Acer site.
 

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I have Aspire 5750 Laptop. Its running fine on windows 8.1 but there is some issue with Webcam ..The web cam runs but all the settings are disabled so the images are not clear. I am sure it is due to incorrect drivers. It shows 1.3 HD webcam in the device manager and drivers are provided by Microsoft Year 2006. I have googled to find the right driver for the webcam but none worked. I thought giving it a try to install win 7 drivers but I couldnt find the drivers for win 7 x64 even on acer's site. Please provide webcam drivers for Chicony Acer Crystal eye webcam for win7 x64 .

Answer:Chicony Acer Crystal Eye Webcam Drivers for Win 7 ...

CameraAcerWebCam Application1.0.121623.3 MB2011/01/12Download

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I had problem after update webcam firmware from Chicony CNF6041 to CKF7010 20090908 FW6322 v3.0.2.2-C. Now my webcam isn't working anymore only saw black screen. Is any1 here know how to restore back firmware to cnf6041 vid_04f2&pid_b026? ty b4

Answer:Acer Aspire 4315 Crystal Eye Webcam

Have you tried acer Recovery Mgt back to factory specs? Jack E/NJ

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Dear Acer community, I recently baught an Acer Aspire Timeline U (Aspire M5-481TG) and upgraded it from Windows 7 to Windows 8 using the Acer Upgrade Assistant Tool. Now, my laptop does not recognize my webcam anymore. Neither the Acer Crystal Eye program (which I have also updated), nor Skype nor the Windows 8-default "Camera" will show me a picture. I have a device called "SPCA2082 PC Camera" listed in the device manager, which it claims should work. Thanks in advance for any help

Answer:Acer Crystal Eye Webcam does not work after upgrad...

I have also checked the Acer Website for drivers: http://www.acer.de/ac/de/DE/content/driversNon are available for the webcam.thedonpoe wrote:Dear Acer community, I recently baught an Acer Aspire Timeline U (Aspire M5-481TG) and upgraded it from Windows 7 to Windows 8 using the Acer Upgrade Assistant Tool. Now, my laptop does not recognize my webcam anymore. Neither the Acer Crystal Eye program (which I have also updated), nor Skype nor the Windows 8-default "Camera" will show me a picture. I have a device called "SPCA2082 PC Camera" listed in the device manager, which it claims should work. Thanks in advance for any help  

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My acer aspire5742 crystal eye webcam quit.How do I fix it?

Answer:My acer aspire5742 crystal eye webcam quit.How do ...

Hi,Go to Device manager, expand Imaging Devices, right click webcam and check whether the driver is the latest.Threre's a solution here:http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Crystal-Eye-Webcam-not-working/td-p/93589

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hello,
I have an Acer Aspire 4530 running on Windows Vista Home Basic 32.Its built in webcam was all running fine when only yesterday it stop.Sometimes it says camera not found,or all white or all black.I tried updating the drivers and the application at acer support but still it didnt solve the probelm.I mostly using it on yahoo messenger version 10.
I hope somebody can give me advice or help me fix it.Help would be greatly appreciated.

deaddrop
 

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hi...im running a windows vista home basic 32 on my acer aspire 4530. It has a built in webcam.All was fine when it just stop working.I usually use it on yahoo messenger.Device manager says its working properly.the drivers are updated.
But when i open acer crystal eye webcam, its says camera not found. when i use it on yahoo messenger,all i see i dark black screen.I hope someone can help me fix my webcam.Any help would be greatly appreciated.

deaddrop

Answer:acer crystal eye webcam stop working

Could you please Uninstall the Driver for the Webcam and then Restart your Computer

See the Attachment for more Details,
Josh

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Ok, so I upgraded my OS with a student discount from Windows 7 starter to Windows 7 Pro. I have an Acer Aspire One A0532h netbook I bought right around a month ago and upgraded about two weeks ago. Before the upgrade, my webcam worked just fine. Now I am unable to even locate the files for the webcam anywhere! Even when I do a search on the whole computer, nothing comes up. It is an integrated webcam. I tried going to the acer support website where I specified my exact computer, model, and such and downloaded all three setups for the webcam but they all had the same error; something along the lines of "no camera detected" or "no camera is plugged in". I dont understand. If anyone could help me, it would greatly be appreciated. Thanks.

Answer:Acer Aspire Crystal Eye Webcam Driver

Just proceed to the Acer website to download the app
Link provided


Service & Support

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Hi
I can open the webcam, take pictures and also start to record a video, but when I stop the video it says its not responding, so I have to close it with task manager. After when I reopen it the video is there, but every time I try to video it does the same. The sound is there but distorted?

I ran a compatibility test and the result is 'Incompatible Application' ???
I tried to update the drivers and it said it was up to date.

Any help with this?

Thanks.
Neil

Answer:Acer Aspire 5738z crystal eye webcam not responding

  
Quote: Originally Posted by jonesnewton


Hi
I can open the webcam, take pictures and also start to record a video, but when I stop the video it says its not responding, so I have to close it with task manager. After when I reopen it the video is there, but every time I try to video it does the same. The sound is there but distorted?

I ran a compatibility test and the result is 'Incompatible Application' ???
I tried to update the drivers and it said it was up to date.

Any help with this?

Thanks.
Neil


Hi

Follow the links on the screen.

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Whenever I try to connect webcame, a mesage is shown, "can not access the webcam. plz plug in your webcam and try."Plz I need your help badly! 

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I recently purchased an Acer Aspire 150-1570, and have been very happy with it ...until today.

The PC comes with a built-in webcam, Acer's "Crystal Webcam". Haven't had any problems with it.

I'm running Windows XP Home and recently did a windows update.

Today, however, when I went to use it, I immediately got a "Blue Screen of Death" from Windows, with the following Stop error:

0x0000007E
0xC0000005
0xEC171B86
OxEBFCF9FC
0xEBFCF6F8

snp2uvc.sys - Address: EC11A90B base at EC111000 Datestamp 47009ae

This is one of the driver files for the crystal webcam
dated 5/16/08 v5.8.33.1

Thinking that this was a driver problem, I uninstalled the device and reinstalled the latest version of the driver which I downloaded from the ACER website. That didn't cure the problem. I then tried to restore the driver back to the original driver version that came with the PC when I bought it - same result. So, now I'm kind of stumped.

Any suggestions would be appreciated.

RadioActive1

"No birds or animals were harmed by this post, however, a number of electrons where severely inconvienced!"

Answer:Acer Crystal WebCam causing Blue Screen

you most likely downloaded the wrong driver, and yes that would make you get a bsod, to be absolutely certain ask costumer support which drive is for that exact webcam

http://www.techspot.com/vb/all/windo...R-FAILURE.html

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Hello!
I bought a secondhand Acer Aspire 5310 and I reinstalled all the drivers except the driver of the webcam, I found three drivers of the webcam in Acer website I installed them all, but the webcam doesn't work. there's also an unknown device that I don't know what it it.
I'm running Windows 7 professional 32 bits

Answer:Can't find the Crystal Eye Webcam driver for Acer Aspire 5310

Hi ... Have checked the Acer Website there are only Vista Drivers available for your Model ...

Select the unknown Device right click select Property's ...
Post any Information you see under the Details Tab please ...

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I tried updating driver error: The Acer Crystal Eye Webcam has not found? Please plug in the Acer Crystal Eye Webcam and then run installation again. How on earth do I do that?
 

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My mothers laptop, 5920 with crystaleye webcam reports as buisy when trying to use it.

So situation..
Bout 3 months ago, she was playing around with the Acer Arcade and made a short vid as a test. When she stopped it, and closed it out it kept saying, "stop recording before exitng" Which she had.
She ended the program some how, and thought nothing of it.

Now Yesterday
She went to use skype with a freind.. first time since makin the above vid, and skype reported the cam was buisy. She tried msn, and the crystal eye software.. No go, all say ts buisy.

Now, she uninstalled arcade and the crystal eye stuff.. nope
I uninstalled the webcam via the device manager and scaned for new hardware... nope

Check the event logs, and it seen an error that the arcade webcam software had an error trying to start.. It was removed and shouldn't hve been starting.

This leads me to think Arcade never released the cam from the video back 3 months ago.

I reinstall arcade, and it seems promising.. But no go.
loaded up cam software and the controls work vand cam lights up, so i hit record, and stop it. But alas.. no good.
Try it again, and controls don't work and no light on cam.

All this leads me to Windows not releasing the cam from arcade...

So, does anyone have any ideas...

Thanks

Answer:Acer 5920 Webcam issues

No ideas??

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Question: crystal eye webcam

ok so i downloaded  acer crystal eye webcam but it says camera not found model is E1-532-2635 help it is a laptop i downloaded everything and nothing helps

Answer:crystal eye webcam

dogsparky,
 
Sorry to hear you are having issues with your webcam.
 

Where did you download the Acer Crystal Eye webcam application from, the Windows store?
Was there an issue with the camera application that was already installed?
I don't see any drivers listed for the webcam on our site, so I believe that the drivers are Microsoft drivers themselves designed for the installed webcam application.

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Question: crystal eye webcam

i cannot get the webcam to work i get a message saying camera no found!! have downloaded and installed drivers from official site to no avail, can anyone help pls

Answer:crystal eye webcam

I'm guessing this is on a laptop? There will be a combination button (Fn and one of the F keys) to turn the webcam on & off - have you checked that?"I've always been mad, I know I've been mad, like the most of us..."

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my acer crystal eye web cam is not working, all I had to do when I got this computer was to go into my start botton where all of my programs was and click on ther webcam and take a picture,now I can not,I would lke to know how I can fix it.

Answer:Crystal Eye Webcam not working

Try going to...control panel...hardware and sound...under devices and printers enter device manager...when device manager loads select the "imaging devices" and enter...there is a tab that will tell you whether it is working correctly or not...there are options to update the driver in the driver tab.

9 more replies
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my acer crystal eye web cam is not working, all I had to do when I got this computer was to go into my start botton where all of my programs was and click on ther webcam and take a picture,now I can not,I would lke to know how I can fix it.

Answer:Crystal Eye Webcam not working

Try going to...control panel...hardware and sound...under devices and printers enter device manager...when device manager loads select the "imaging devices" and enter...there is a tab that will tell you whether it is working correctly or not...there are options to update the driver in the driver tab.

9 more replies
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get my pre installed crystal eye cam to work

Answer:how to i get my preinstalled crystal eye webcam to...

Try reinstalling the driverCameraCyberlinkWebCam Application1.5.2624.0031.3 MB2012/05/15Download

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I'm trying to get the webcam working.  I haven't used it in probably over a year, and now I can't seem to get it to work.  I've read lots of posts about downloading a new driver but I've tried several different ones and none work.  I have an Aspire 5517.  When I go into the device manager it says the webcam is working....but it isn't.  Any thoughts?

Answer:crystal webcam not working

Try uninstalling the driver in device manager, then downloading and installing the webcam driver from Acer's website. You can use http://global-download.acer.com/SupportFiles/Files/HWID/APP/HWVendorDetection.exe to determine the manufacturer of the camera to know what driver to install.  Also, have you tried downloading skype or something like that to see if the camera works with it?

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Hello,

I am having a load of trouble with my webcam. I'm running on Win7 64 bit.
My laptop is a Acer Aspire 8930G. (specs are easy to find)
I have already tried to search for the drivers on the acer website. But they do not have anything that supports Windows 7. Also I can't find any drivers on the internet that actually fix my problem. I tried 64 bit vista drivers. without succes.

The webcam works perfect when I open the Crystal eye webcam program. As soon as I want to start the webcam in MSN Messenger or Skype, the webcam works. Untill connection has been made with the other contact. Then the cam just shuts down.

Also sometimes and really SOMETIMES. after trying to start the webcam like 50 times, it finally works. But this doesn't always work.

I posted this in drivers section because ( as far as I can see) it's a driver problem. The laptop is brand new, So that cant be the problem. And other webcams wont work on it too.
A friend of mine asked me if I could test his webcam for him. But it gave me the exact same problems as this one build in does.

My System:
Sorry for the Dutch language.


Please help
Skunkie

Answer:Problems with webcam Crystal eye

Does anyone know something i can do?

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hello,i have an acer aspire 7250. my crystal eye webcam stopped working and the drivers were lost somehow. i did a restore back to factory and now i cant find the drivers anywhere. i reinstalled the drivers. when i click on the cam it says " no camera found" this happen to me once before. last time all i had to do was reboot and it was there. this time there is nothing.  i have gone to the website and got the drivers from there and still nothing.  thanks

Answer:crystal eye webcam wont work

Did you download this?http://global-download.acer.com/GDFiles/Application/Camera/Camera_Cyberlink_1.0.1626_W7x86_A.zip?ace...

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Hello,

I have an Acer Extensa 5420 computer and the operating system installed is Vista.

I'm having trouble with the Crystal Eye's picture-taking. I turn it on (works just fine) but when I click the "take picture" button, it briefly shows up in the gallery bar underneath and disappears. I can't for the life of me figure out where it is sending them or why they are not staying in the gallery below the pictures like they used to. I can't find any way to adjust or figure out where they are being sent to.

Thanks for any help ,
Sasha
 

Answer:Acer Crystal Eye Web Cam for a Acer Extensa 5420

On my Acer, the webcam pics are saved to the Pictures folder in my user account folder.

If they aren't there, I suggest you try re-installing the webcam driver. You can download it from Acer's website. Select the appropriate website for your country here: http://www.acer.com/worldwide/support/
 

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I had to have a recovery of my hybrid because of viruses and although most of my files and apps were there afterwards, Acer Crystal Eye wasn't, although it was originally on the hybrid. How do I get it back please as it's very good definition, much better than the camera on Windows 8.

Answer:Acer crystal eye lost on Acer W510

download from here

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Have owned Aspire V5-531 for 5+ years.  The crystal cam worked great for a year or so, but has since given much grief.  I believe there is a short-circuit on the top right edge of the monitor.  If I pinch the two halves of the monitor "lid" together, sometimes I can get the crystal eye cam to work but often not.  I was told by a tech guy (works for large hospital as their IT guy) that this is common- and there is no fix.   Is this true? The only option I can see possible is to buy an external cam and use that.  How terrible I cannot Skype with family and friends with this great laptop!   At this point, I can no longer use the webcam.  It is toast.   Please advise. Thanks.McLean

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Relevance 60.68%

Have owned Aspire V5-531 for 5+ years.  The crystal cam worked great for a year or so, but has since given much grief.  I believe there is a short-circuit on the top right edge of the monitor.  If I pinch the two halves of the monitor "lid" together, sometimes I can get the crystal eye cam to work but often not.  I was told by a tech guy (works for large hospital as their IT guy) that this is common- and there is no fix.   Is this true? The only option I can see possible is to buy an external cam and use that.  How terrible I cannot Skype with family and friends with this great laptop!   At this point, I can no longer use the webcam.  It is toast.   Please advise. Thanks.McLean

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I bought this netbook new early 2013 with Win8 ([edited to comply with guidelines]). I did a complete Win8 backup, then did a clean install ol Win7x64 Home from disk. It's been a handy netbook, but the Crystal Eye webcam never worked in Win7 using drivers & patches from the Acer support site. Recently, I wanted the webcam working again, so I decided to restore Win8 from the old backup, everything seemed to recover fine, except the webcam still didn't work. Then I tried reinstalling Win7x64 Home again, everything fine again but the webcam. Then I experimentally tried clean reinstalling Win7x86 Home (32-bit), wondering if the 64-bit OS was somehow the problem - the webcam still doesn't work.
 
It reliably works for a few seconds, then reliably stops working, period. What is happening?
 
Typically, when I open the Crystal Eye webcam app, the webcam initially works fine for about 3-5 seconds, it then goes blank, a message usually appears "The connection to your webcam was lost". This is usually accompanied by messages in the system tray "This device can operate faster", implying I should connect it to a different USB bus to improve it's performance (this is of course impossible to do with an internal, innaccessible device like the webcam). I'm suddenly offered a LIVE UPDATE from Cyberlink, do I want to download it YES or NO. If I select NO, nothing happens, the webcam doesn't work. If I select YES, a file download of an update for the Cyberlink Crystal Eye begi... Read more

Answer:Aspire One AO725-0687 Crystal Eye webcam - users f...

Have you tried deleting the webcam from device manager. Then re-booting and see if you can run the correct drivers? Jack E/NJ

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Hello,

I don't know why my built in acer crystal web cam doesn't work anymore. I check the device manager and the application and I can't find it. Is there a way that I can put it back or download it from the net?

Jojo

Answer:Acer Crystal Eye web cam

Hi, jojoa73, and welcome to the forums.

If the camera is not showing up in device manager, then you'll need to figure out *why* it is not showing up there as a device.

To start off with, what have you done recently to your computer? Have you recently recovered from an infection on the computer? Have you changed settings on the computer? What OS are you running? Is every thing up to date (in terms of drivers and software updates)?

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I have an Acer Travelmate 5520 with the Crystal Eye web cam. I havent used it (but it was working originally)and when I did want to use it I received the message "camera not found". In Device Manager there is no heading for Imaging Devices. I have downloaded updated drivers but the problem seams to be recognising the hardware.As with all things it is just out of warranty!I cannot find anything on any sites to help solve the problem.Does anyone have any ideas??many thanksJimbo

Answer:Acer Crystal Eye Web Cam

A whole month and not one reply, this is most dissapointing!! Nobody with any ideas then?I have downloaded two sets of drivers, Suyin and Bison, but don't know which is the correct one but in any case neither one seems to make a difference.I would be grateful for any response.Many thanks.

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hey my computer has been formatted and after is process my web cam stop working
what should i do to get my web cam operational again
the cams name was Crystal Eye so help me to remedy this problem plz
 

Answer:Crystal Eye Web cam, Acer

Go to Acer support website...enter your model and download the driver for it...install and restart PC.

http://support.acer-euro.com/drivers/downloads.html
 

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Hi,
I just installed windows 7 in my acer 4730z and the crystal eye web cam did not work. how can i resolve the problem? Any help...?!!.

Answer:Acer crystal eye web cam

  
Quote: Originally Posted by roi


Hi,
I just installed windows 7 in my acer 4730z and the crystal eye web cam did not work. how can i resolve the problem? Any help...?!!.


Try this link
Service & Support

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When I click on my Acer Crystal Eye icon, it shows the initial screen but about 2 seconds later, goes back tothe desktop screen. I can't take pictures or videos because of this.

Answer:My Acer Crystal Eye is on and off

tigerclaw99,
 
Sorry to hear you're having webcam issues, could you provide us with the unit you are using so we can help try and narrow this down for you?

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Question: Acer Crystal Eye

I have an Aspire V5-571P-6648 and have Windows 8.1.  My webcam doesn't work wth Acer Crystal Eye.  However, it does work with the Microsoft Camera app.  Does anyone have any advice?

Answer:Acer Crystal Eye

I think Acer Crystal Eye is only usable for taking pictures and videos and saving them in your pictures file.For streaming videos (incoming), however, it will depend on the app being used to open your webcam.

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I just got a acer aspire one with the acer crystal eye camera. I can't figure out how to use it and I have been unable to find a tutorial/ Would anyone know where to find one?

Answer:acer crystal eye camera

the

did you install a driver for it yet? is it working, but you just dont know how to use it?

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Right, I'm not really all that good with the technical side of laptops, so I was wondering if anyone could help me with a problem I have.
My laptop has a built in webcamera, it works if I go onto the Acer Crystal Eye Webcam programme, yet when I'm on MSN or Skype, it doesn't work.
I'm able to see myself, but it fails to connect and just says, ' The webcam session has ended '
Does anyone know of a way I can resolve this?
Bearing in mind, I'm 15, so I'm not completely familiar with all computer techinical talk.
Any help is appreciated, Many thanks,
Lauriana.
 

Answer:Acer Crystal Eye Web Camera.

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I have gone everywhere, done everything to get my built-in eycam to work in Windows 7. As a matter of fact, it never worked in Vista. There is nowhere that I found ( and I know how to google) where I can get this thing to work. Therefore, I hope you guys and gals can give me a better idea on how to make my eyecam work ( at least marginally). It's not the biggest deal in the world, but it should at least work if it is part of my laptop. Appreciate any ideas or suggestions. Thnk you much,

Al

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Ok so I googled around and such, nothing but people asking about it and no help. Ok so it does work, on stuff like msn. Now normally on xp it showed the camera in my computer. It does not. The last time I had w7 on this it was rc2 and bsod'd. Seems fine now, but still the cam problem. Is there anything I can do? Maybe a program that can take it over? Really looking for drivers for w7 for it. The model of laptop should not matter as my moms emachines and my Acer aspire ONE both have the same acer crystal eye cam and the same drivers worked, doesn't show for either of us. Drivers for mine only exist for XP but worked fine. Hers have vista but still not showing in my computer.

Again it does work on msn so its not as if its not working period.

Answer:acer crystal eye drivers

The cam probably won't ever show in My Computer. It is not recognized as a network location or storage. This is normal, and nothing to worry about. Try going to Control Panel>Devices and Printers instead.

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my cam was working fine. every once in a while it would seem fine but I'd have a black screen instead of an image. restarting usually would work. now even if I restart it keeps coming up black. any ideas?
 

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Noob here. So it seems that the built-in webcam on my acer extensa 5230e doesn't like windows 7 drivers. (apparently a long history here)

My particular problem is that the camera shows up in device manager and reads as working normally. However there is no program/application I have used that will allow me to use the webcam. I keep getting messages of 'no camera found' or 'plug in camera'.

I just want to know if this is a driver or hardware issue? I have no idea which brand the camera is (chicony or suyin). I purchased the machine used. It was returned to factory condition when I purchased it. Windows is 100% up to date, drivers and all.

Any help is greatly appreciated.

Answer:Acer crystal eye vs. windows 7

It would be a driver/app issue.

Have you tried installing / running the software in either XP or Vista compatibility mode?

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Hi All,

I updated my ACER Aspire One 751 with Windows 7 HOME Premium. So far the system is running. Only the webcam gives me a lot of trouble.
It was crystal clear while using Vista Home Premium, but now I have a fuzzy display, see attachment.
Using the program or yahoo messenger can open the WebCam, with SKYPE I have only a black screen.
I installed the latest driver for the Cam - nothing
I ran a compatibility test - result the Cam is incompatible
I contacted the Support of ACER - waste of time, no reply at all

Is anybody able to give me a hand to run my cam again ?????


HELP !!!!!!
Thanks for all you guys posting threads in the forum

Volker

Answer:ACER Crystal Eye and Windows 7

Have you tried reinstalling in compatibility mode?

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Answer:hi im lenh please help me to install acer crystal ...

https://acer.custhelp.com/app/answers/detail/a_id/33971/~/why-is-there-no-windows-8%2F8.1-camera-dri...The problem with this is the store has nothing.the camera is Bison and Lenovo uses it  in some laptops.You can try this onehttp://support.lenovo.com/us/en/downloads/ds032431   and http://support.lenovo.com/us/en/downloads/ds031749   Uninstall the driver in Control Panel/ Programs and Features and reboot before installing another one.

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Acer crystal web cam application is not showing
Hi every one!
Previously I was using Windows 7 Home Basic and at that time web cam application was showing.
But now I formatted my laptop and installed windows 7 ultimate.
I installed every driver but still I didn't get acer crystal web cam application, I also searched a lot but all in vain.
I checked its driver and its working properly.
Please help me to get back that application.

Answer:Acer crystal web cam application is not showing

I got the solution on acer.com I downloaded acer crystal webcam application from there.

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I HAVE A PROBLEM IN DOWNLOADING THE ACER EYE CRYSTAL WEBCAM . Y HAVE A LAPTOP - ACER ASPIRE E1-572 . PLEASE ASSIST ME IN DOWNLOADING THIS APPLICATION !!! Spoiler (Highlight to read)

Answer:I have a problem in downloading the acer crystal ...

Dharmasiri,
 
Which operating system are you running right now?

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I have an Acer Aspire S3 with Windows 7.

My Crystal Eye web cam's image has horrible horizontal lines running through it and crashes if the resolution is not set at 1280x720. I cannot adjust it higher or lower without it crashing.

When I try to use the web cam with Skype I get up to 1 minute of talk time before it crashes on me. When I use it on Google Hangout I get about 3 minutes before it crashes.

It is under warranty and I have tried contacting Acer's tech support. They assisted me with uninstalling and re-installing the drivers as well as doing a factory reset, none of which had any effect. I sent it in to them, according to the report sent back, they re-installed the drivers again and sent it back saying it was fixed.. but the problem was still there. I sent it to them a second time, they did nothing and reported that the web cam functioned fine, although it is still clearly having issues. I am going to contact them again, but I was hoping someone else might be able to help since their tech support has proven to be incompetent.

I am at my wits end. Any help/suggestions you could give me would be greatly appreciated.
 

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I HAVE A PROBLEM IN DOWNLOADING THE ACER EYE CRYSTAL WEBCAM . Y HAVE A LAPTOP - ACER ASPIRE E1-572 . PLEASE ASSIST ME IN DOWNLOADING THIS APPLICATION !!! Spoiler (Highlight to read)

Answer:I have a problem in downloading the acer crystal ...

Dharmasiri,
 
Which operating system are you running right now?

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How are you guys?
I'm having a problem with my notebook Acer Aspire 6920 since i installed my Windows 7....
The camera driver doesn't work....( Acer Crystal Eye Driver Camera)

Does anybody had this problem? How did you guys solve this??

I tried already run as ADM.. but didn't work

I'm running a 64 bit OS

Thanks

Answer:Acer Crystal eye driver Issue Windows 7

  
Quote: Originally Posted by fabioguima


How are you guys?
I'm having a problem with my notebook Acer Aspire 6920 since i installed my Windows 7....
The camera driver doesn't work....( Acer Crystal Eye Driver Camera)

Does anybody had this problem? How did you guys solve this??

I tryed already run as ADM.. but didn't work

I'm running a 64 bit OS

Thanks


fab
Welcome to seven forums

have you tried the acer site for the camera driver?

Also could you fill in your system specs ( in usercp).

thanks

Ken

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the windows update for 7 went on automatically and restarted my computer while it was running.  so now the camera records but when I stop it a blank screen pops down on the bottom like nothing recorded at all.  plus its the screen where I delete it but it keeps coming back.   don't have any solutions.  I went to the device manager, stopped the usb ports to disable and enable, don't know why that hasn't worked.  it also says the device is working properly.  I uninstalled and reinstalled.  Now I tried to restore but now I know why people hate windows 7 because the it not the same restore like vista and theres no restore point.  I uninstalled again and now it works but not really sure because all the ones that appeared black were long videos over 12 hours.  I've never had that problem before.  So NOW it may work but not really sure until a long video proves me wrong.  Windows 7, Aspire V5-131 *****I went to the acer support and guess what? it doesn't recognize my serial numbers.  so how in the world am I suppose to contact them?***** anyone experience the exact same thing and knows the fix?  please help!

Answer:Acer Crystal Eye running while update, now black s...

Please try installing te webcan application Acer Cyberlink Webcam App.You also have the option to restore the webcam driver and application from Acer recovery management.You may need to enter the serial numbers in the correct wensite as per the country of purchase and it would be recognized. If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chatIf you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.  

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I have just successfully upgraded to Windows 10 but now the Crystal Eye Camera is only showing the top half of my head.  I have tried changing the aspect ratio but it is still the same. Is there any way one can change the angle  without tipping the screen forward which is impracticable. Hoping someone out there has some suggestions.

Answer:Acer Z3605 how to change angle of Crystal Eye Came...

Haze,
 
Since you did not physically adjust the camera it sounds like a driver issue. I would suggest removing the drivers and letting them get installed again to see if that resolves it.

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I'm trying to generate a chart in Crystal Reports (version XI), and I can't get it to show the correct percentages.

I'm pulling the data from an Excel file and have created formulas where:

One value is either "Yes" or "No"
Second Value is either >= 70 or <70
If the two values are "Yes" and >= 70, then it is a "Pass"
If first is "Yes" and second is < 70, then it is "Fail"
If first value is "No" it is not included in "pass" or "fail"

I have one formula set up to determine the first value (either yes or no), another to determine if it passes, and a 3rd to determine if it fails.

What I am trying to do is show the percent of pass and the percent of fail on a single line chart. Both values added together should equal 100% (since only "yes" records are included. "No" records are discarded.)

This should be divided out "weekly", but when I create the chart, it is showing me the same values for all 3 weeks of data I am testing with, which is 45% pass, 55% fail. But if I run the calculations manually, I get 50/50 for week 1, 42/58 for week 2, and 40/60 for week 3.

How can I get Crystal to show the correct numbers????
 

Answer:Crystal Reports chart percentage issues

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this wass also a reply to another thread posted by romeshomey, link bellow:
en.community.dell.com/.../19989564
---------My laptop model is Inspiron 17R 5720 and Im having the exact same problem after the Microsoft Cumulative Update for Windows 10 Version 1607: August 31, 2016 - KB3176938, done Sep 4th. I was also already running Win10 and it didnt mess with Webcam Central - till yesterday when I gave the reboot necessary to install the update files.Pan/Zoom/Position Arrows show as available to be used but if you try to use then, nothing happens and back to full zoom. Only thing it allows me to do is to change to Face Tracking.I called Dell Suport Center and for about 2 hours I ran diagnostics and tried possible solutions with the tech assistant but he wasnt very helpfull at all. All diagnostics came back with positive/OK/passed results and they offered me a paid support to fix the problem. Not exactly a good solution, is it?It was clear though MS updates messed up with the webcam driver - I checked myself at Devices/Imaging there was an update for the driver done exactly when MS updates were done. Unfortunatelly, the rollback option wasnt available. For that matter, I decided to uninstall the whole Windows KB3176938 and CAPICOM (what ever that is) updates done using Control Panel/Updates but no-go. Next step was to google for that problem which leaded me to other Dell Forum threads pointing to reinstall Webcam Central which also didnt work at all then I bumped into your threa... Read more

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Hi

When chatting in skype my webcam turn on and off all the time (the indicator light turns off and on in unison with the video). Also the quality is poor. There is a lot of lag when watching myself (and also on the computer receiving the video). Seems like it's a 1 fps or something. I've checked and the driver is up to date, and I've reinstalled the virtual webcam thingy.

Help please!
 

Answer:Asus usb2.0 uvc 2m webcam / virtual webcam issues

Go to speedtest.net and confirm your connection speed is what it should be.

Are you having trouble streaming movies or audio online?
 

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Hope that some one can help me I have 4 workstations running XP SP2.
When I run the install it stops at the updating component registration
screen. Internal error 2908 is the first screen i get. I hit OK and get the
next screen which reads error 1935 a error occured during the installation of assembly CrystalDecisions.Enterprise.Desktop.Rtf versions=11.0.3300.0 Culture=neatral PublickeyToken=692fbea5521e1304 Please refer to Help and Support for more info HRESULT:0x8002802f. Any ideas would be appreciated.

Thanks
 

Answer:Crystal Reports Runtime install errors - Crystal Reports 9

you need to give us more details. what program are you installing?

check this out: http://support.microsoft.com/?kbid=299777
 

2 more replies
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I have an Acer Aspire 5336 and the web cam works fine with AIM, takes pics etc...but it is junk!!! It's the most basic, stipped down web cam I have ever used. They told Me at cust. support that I can use any web cam software to run it and I was wondering if that would that make it any better and what should I use?
Thanks- Lora

Answer:Help with Acer webcam

Welcome to SF.

it won't improved the resolution. you can use Skype, AIM, etc. to control your webcam, but if it has inherent limitations, it won't improve with software. sorry.

3 more replies
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Question: acer v3 571 webcam

I installed the newest edition of crystal eye, and now both camera and "acer crystal app" work in the win8 mode but not in desktop mode. please help!

Answer:acer v3 571 webcam

Hi,Sorry that you are unable to use webcam in Desktop mode, but can you post the error that you get & also have you tried to use apps like skype & is it working?

1 more replies
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I got an old acer mini laptop form my mother while im waiting for my main laptop to be fixed and shipped but the laptop has a webcam but it doesn't work and the computer won't recognize it. I thought it was because there was no software for it but when i downloaded software the software won't open claiming there is no camera detectable. I tried using face book to see if it would pick up and where you set the flash settings it recognizes there is one there but it won't show up when okay is pressed. it operates on windows xp. any ideas whats up with it?
 

Answer:Acer Aspire One Webcam Help

go to start->run and then type devmgmt.msc. Do you see any yellow question mark?
 

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Question: Acer Aspire Webcam

Driver For Crystal Eye Webcam.I have an acer aspire 1810TZ with integrated webcam. I am running windows 7 64 bit. When the computer boots The Device manager detects an "unknown device" in the USB controller section with the error message "windows has stopped this device because it has reported problems (Code 43)".  In initially I tried uninstalling then scanning for hardware changes but the unknown device error reappeared.Since the aspire comes with a webcam and the webcam does not launch I suspect the unknown device is the webcam.I have tried uninstalling the device in Device Manager, switching off computer, removing all USB connections and rebooting without success. The unknown device is still detected. Automatically searching for the updated driver responds with "the best driver for your device is already installed".I have tried installing all 3 camera device drivers, one at a time listed on the acer support site http://support.acer-euro.com/drivers/downloads_gd.html (chicony, liteon, suyin) but without success.With the exception of the webcam there are no other issues with the laptop.Any suggestions or input gratefully received.Many thanks.

Answer:Acer Aspire Webcam

hi !!! nilsvs!!!!!! this link can help you ,,,,,good luck http://windows-exe-errors.com/how-to-fix-error-code-43-in-windows-7/

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Question: Acer 4930 webcam

i have problem installing inbuilt webcam(Crystal Eye) in acer 4930 laptop.
I have installed Windows 7 Enterpraise. I tried installing following drivers.

Camera_Chicony_0.3M_V1.1.57.409_Vistax32x64
WebCam_Bison_0.M_V2.0.0.17_Vistax32x64
WebCam_Suyin_0.3M_V2.0.7_Vistax32x64
WebCam_Suyin_1.0M_v3.0.6.2_Vistax32x64
Chicony Camera 0.3M DV

But No Help...

here is screenshot of device manager.

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Hello everybody, After the last update, it seems that my HD Webcam does not work anymore. I've tried to use it with several programmes including Skype and Windows Camera, but neither of them is able to start the camera. Is it possible to download new drivers for this hardware? Where can I find them?? Thank you for paying attention and answering (my laptop model is "Acer Aspire E1-522")  

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i upgraded my acer aspire one (AOA150Bb) to windows 7 home premium unfortunately the web cam is not in my computer is there any way of getting it there???

i know i was on here like 2 days ago with a different problem but windows 7 is a hell of a lot better than XP when you get it working.

Answer:Acer aspire one webcam

   Warning
These drivers are for your model computer (AOA150) but they're for Windows XP. Run them in compatibility mode, or download the Win7 drivers for the AOD150 below
LiteOn 5.8.33.1 Windows XP
http://global-download.acer.com/GDFi...C=Acer&SC=PA_6

Suyin 1.0.1.3 Windows XP
http://global-download.acer.com/GDFi...C=Acer&SC=PA_6

When you download the program, right click on it, go to properties, click on compatibility, then select Windows Xp from the drop down list.



   Warning
The next drivers are for the AOD150, they're for Win7 and by the same manufacturer, but may not be for the same model webcam
LiteOn 0.73 Win7 32bit
http://global-download.acer.com/GDFi...C=Acer&SC=PA_6

Suyin 2.2.2.2 Win7 32bit
http://global-download.acer.com/GDFi...C=Acer&SC=PA_6

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Question: Acer Aspre Webcam

I have an acer aspire laptop model 5315 with in-built webcam but i cannot use with it yahoo messenger or skype.Is there a way i can use it with the chat engine.

Answer:Acer Aspre Webcam

In Skype Tools >Options > video Settings does the camera show up or not?

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i have just installed win7 on my Acer Aspire ZG5 and the webcam that shows up in my computer in win XP isnt there
it is in device manager and is saying the device is up to date
i have tried the acer aspire one zg5 drivers from the acer website and it still isnt working

Answer:acer aspire zg5 webcam

Some1 help me

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how can i start the camera and shoot a few pictures. like in XP Scanner and camera wizard.The cam is installed as you can se from this picture

http://slike.hr/slike/d/devices_5a8af.jpg

But how can i run it?

Answer:Acer cristal eye webcam

Do you have a 'Acer Crystal Eye Webcam' folder under programs? If so you open it from there

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Question: acer A500 webcam

Hi have only had this a week, but can not find how to use the webcam on Skype or Facebook. Can anyone help thanks

Answer:acer A500 webcam

It should work automatically. In Skype, go Tools Options and try setting up video and microphone from there. Report back if no joy.

1 more replies
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Question: Acer Webcam blind

I have an Acer Aspire 4710z laptop that's only a month old, running Windows Xp (Home, 32-bit). It has an in-built Crystal Eye webcam and accompanying software, which I used regularly.

About a week ago the webcam suddenly died. Yesterday I tried using it again, and I got a Camera Not Found error. After Googling and looking up Acer's help for answers (most of which applied to other laptops and were in other languages), I tried uninstalling and reinstalling the drivers many, many times. I even tried the trick of emptying my Pictures folder.

Once in that whole mess did the webcam work again. But only once. Now, even though I have the correct drivers installed when i run Acer Crystal Eye Webcam the application starts but camera doesnt start. It simply goes blind.

What am I missing? Is my webcam forever buggered? I've tried updating the drivers (Bison) via Windows but it says it's up to date.

Answer:Acer Webcam blind

Is the loaded Acer that was on the ShopNBC New Year's special (came with wireless router and printer)? Looked like a nice deal.

Is this webcam mounted on the laptop with a swivel connection? It sounds like it could be a loose or bad connection.

Maybe someone else has more experience around this.

Dave

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i have acer one z1402, the problem camera is not working, also in device manager there is no imaging device, pls. help me how to fix it. tnx and GOD BLESS.

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A friend of mine has an Acer Notebook Aspire 5315. It has a CrystalEye webcam, which shows up when I go into Control Panel>Hardware and Sound>Devices and Printers. However we can't seem to activate it. According to the internet there should be some Acer software under Start>All Programs to get it started but there wasn't. The Acer website had some drivers to download but doesn't really say what they do or how to use them. I downloaded some but they don't seem to have anything to do with the camera.   Can anyone help us get the camera rolling?

Answer:Acer notebook webcam

If you have the original system restore media for this laptop, you can restore it back to factory software after first backing up all data to an external hard drive or thumb drive. If the camera works, then the software would be there as part of the original build. Maybe someone uninstalled it accidentally etc.I ran into similar issues trying to get drivers for a Sony Video Capture Card that came with a Sony Desktop computer that was running only a Pentium 4 processor. Sony did not make any of the software available for easy download and the only way to get the software needed to make this capture card work was to get the software and drivers off of the original system restore media set. The problem I had though was that I wanted to use this capture card in a newer build and the software and drivers were bundled and protected within a system restore DVD set so they couldnt be easily extracted and used on a different computer. Needless to say the capture card is worthless without the original computer to run it     Even tried a Linux distro called Freevo to see if I could use it like a TiVo in an older computer running this Linux distro off of live CD and it would initialize the card, but thats all, everything else was broken. FreeVo was last updated a few years after this capture card was created so I hoped that it would support it.I have a feeling that Acer bundled the Software and Drivers as part of the original system restore image, and so the only way to ge... Read more

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My Acer Aspire 5920 laptop came with a built in CrystalEye webcam.
In Vista, there was a link on the start menu for it.
In Windows 7, I cant find a way to turn it on.
It is listed in the devices, and I checked for drivers for it, but Windows couldnt find any.
Does anyone know how I can get it working?

Answer:Acer CrystalEye Webcam

I had the same thing (got an aspire 7720). It activates automatically when I use applications that require it, like skype.

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I have purchased a Acer Aspire E15 but the webcam and camera is inverted when I take a picture. I don't have a crystal eye camera (not sure what it is called but it was mentioned that some do have it) but it is an intergrated camera. Any solutions to make it not flip for taking pictures and skype? Thanks!













Solved!

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Answer:ACER Aspire E15 webcam is inverted, any way to sol...

You may download and install Acer Crystal eye app from Microsoft store. It is a free App.To download, press the Windows key + C, or swipe in from the right edge of the screen to open your Charms and select Search.Type Store, tap or click on Apps, and then click on Store from the search results.Locate and select your app, then click Install. If you haven't signed in to the Windows Store, sign in using your Microsoft account. To change settings in Skype.Go to the top menu and click on ?Tools -> Options?Click on ?Webcam settings?Select ?Camera Control? tab and use the vertical option to set your webcam image back on default.Apply settings and this should fix the problem. Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

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Hi,
I have an Acer Aspire 8930G with Win7 32-bit installed. The built-in webcam has the latest drivers and worked fine.
One day while using the computer, I got a popup saying "A USB device has malfunctioned" and the webcam no longer worked since then.
Device Manager is showing the port that the camera uses as "Unknown" with a "Windows has stopped this device because it has reported problems. (Code 43)" error.

I have reinstalled the drivers and nothing. I am dual-booting with another copy of Win7 and it doesn't work on that one either.

Has something physically broke for definite? Or could it be something like the BIOS?

Thanks
 

Answer:Acer laptop webcam problem

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My Acer crystal eye webcam now will not be recognised by the netbook even though it is built in? Just stopped working halfway through a skpye call help
 

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Hi, I uninstalled my built in camera driver for Acer E1-572 by mistake.
Now when I restart windows and go to device manager->Imaging devices it shows USB video device.
That is it is not detecting internal camera.
The Acer webpage also doesnot show any drivers to download for the camera.
What should I do?
 

Answer:Acer: E1-572: Webcam Driver not found

Acer E1-572-? 4 numbers are missing. What are they?
 

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 My webcam isn?t working. I have installed the Crystal Eye software and am told no webcam device is installed. I get the same message in Skype.I have been in device manager and do not see a webcam there either. There is no unknown device that could be the webcam either.I checked the BIOS and there is no way to disable or enable the webcam there. There is no FN button that seems to disable or enable the webcam.

Answer:Acer V 15 Nitro VN7 Webcam not Working

As the webcam is not displayed in the Device Manager as well, it seems that this is a hardware issue. To check this further, you are advised to contact your nearest Acer service center through the following link:http://us.acer.com/ac/en/US/content/service Hope this will help you.

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After i did it once NO more would load to file so now i'm confused. How do I access, anyone I take ? Gregg.

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The webcam on my Acer Aspire SW5-011 stopped working suddenly. I've checked for updates in Windows 10 and everyting is up to date. There are no conflicts or issues in Device Manager. I am running Windows 10 Home version 1511 (which I believe is the latest version). I've tried using the webcam with a couple of different apps and it's not working. For instance, when I try using Skype, I get a notificationn that it couldn't find a webcam and that I should install one. Any ideas? Thanks!

Answer:Webcam not working on Acer Aspire SW5-011

After installing windows update from the windows 10 Operating System, you are still facing issue with webcam to be working. To help you further, it is advised to uninstall the previous webcam drivers from the laptop and then let the windows 10 automatically reinstall it by its own. To uninstall webcam drivers, please follow the steps given below:- Press ?Windows? key + ?R? key on the keyboard.- Type in ?devmgmt.msc? in the run box and hit Enter.- Now device manager will open up, search for ?Imaging devices? from the list.- Right click on ?Imaging devices? and click on ?Properties?.- Now click on ?Driver? tab and then click on ?Uninstall? button to uninstall the webcam drivers.- Restart the system once the drivers are uninstalled and then wait for a while to windows automatically install the drivers.If issue persists, it is recommended to contact Acer Support Center for further assistance from the link given below:http://www.acer.com/worldwide/support/ Hope this will help you.

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