Computer Support Forum

Solved: Restart the unit=restart the computer? Didn't understand Vaio Update instruct

Question: Solved: Restart the unit=restart the computer? Didn't understand Vaio Update instruct

I have to update my Vaio Update software (version 3) to version 4. The instructions on the Sony website say:

1. Download the file to a temporary or download directory (Please note this directory for reference later).
2. Uninstall the existing VAIO Update and restart the unit.
3. After the unit has restarted, please go to the directory where the file was downloaded and double-click EP0000162589.exe.
4. Follow the instructions displayed in the installation wizard.
5. After installation is completed, please restart the computer.

All is clear to me, except that I don't know whether "unit" is another word for "computer", or something different altogether...? If they mean the same thing, then the same word should be used. Anyway, I don't know whether I have to reboot my computer after removing Vaio Update 3 or whether I can install version 4 directly after removing version 3. Sorry if this sounds silly.

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Preferred Solution: Solved: Restart the unit=restart the computer? Didn't understand Vaio Update instruct

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Solved: Restart the unit=restart the computer? Didn't understand Vaio Update instruct

ok download the file to for example my docs next uninstall version3 and restart your comp next get the file from my docs double click the exe follow the wizard instructions when finished restart again hope this helps

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Hello everyone,

Insert any USB device to this computer, Computer keeps restarting and it wont stop doing that until I remove the usb device. I tried with all the usb ports on this computer and problem is the same. Even by hooking up a usb keyboard or mouse, computer wont get to the login screen. it keeps on restarting. It wont even go into 'safe mode'.
Anyone have any clue whats going on and the solution to fix it?

My appreciations in advance!.
 

Answer:Insert a USB device to this computer, It is going to restart and restart and restart

scroll down to 400, might help.

http://www.kellys-korner-xp.com/xp_tweaks.htm
 

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I mean like can I start from level one none of my guns, just brand new.

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I've been noticing it for a little while now, but wasn't always sure it was a problem.  Sometimes, I'd be gone for a few days and come home and notice my computer was off or had restarted.  As this sometimes happens at work with software updates, I didn't pay it much attention.  However, there have been a couple of times where I'd be asleep and wake to a bright light and notice my computer restarted itself, after being in sleep mode for a few hours.Earlier this evening, I woke my computer up to look up an address, and while writing something down, my computer monitor went black, then bluescreened, then restarted.  At that point I came here and went through the beginning processes located here: http://www.computerhope.com/forum/index.php/topic,46313.0.htmlNow the end of that page is a little contradictory about copy/pasting logs or attaching them, so I'm not sure what method you'd prefer.  I'm going to attach them for now.  I apologize if I misread the instructions.[recovering disk space, attachment deleted by admin]

Answer:Computer will randomly restart itself, sometimes bluescreening before restart

Is there some reason you suspect malware? If not, please follow the instructions below and I'll move this to a more appropriate area on the forum. And by the way, we do prefer cut and paste to attachments - thanks:Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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I've been noticing it for a little while now, but wasn't always sure it was a problem.  Sometimes, I'd be gone for a few days and come home and notice my computer was off or had restarted.  As this sometimes happens at work with software updates, I didn't pay it much attention.  However, there have been a couple of times where I'd be asleep and wake to a bright light and notice my computer restarted itself, after being in sleep mode for a few hours.Earlier this evening, I woke my computer up to look up an address, and while writing something down, my computer monitor went black, then bluescreened, then restarted.  At that point I came here and went through the beginning processes located here: http://www.computerhope.com/forum/index.php/topic,46313.0.htmlNow the end of that page is a little contradictory about copy/pasting logs or attaching them, so I'm not sure what method you'd prefer.  I'm going to attach them for now.  I apologize if I misread the instructions.[recovering disk space, attachment deleted by admin]

Answer:Computer will randomly restart itself, sometimes bluescreening before restart

Is there some reason you suspect malware? If not, please follow the instructions below and I'll move this to a more appropriate area on the forum. And by the way, we do prefer cut and paste to attachments - thanks:Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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computer doesnt restartIt asks me for the keyboard language and other options.I am not able to go to the web site.The restart doesnt finish and I am obliged to restart manualy by pressing the on/Off button.

Answer:Computer doesnt restart and I have to restart manually

"It asks me for the keyboard language and other options"Upload a photo or SS ( screenshot ) to a site of your choice, of that complete message please.Double check the quality of the image before uploading.

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For the past week I've experienced this problem. It's happened 3 times. My laptop display will freeze, start flashing and then go black. The computer doesn't actually shutdown however. In the instances where I've been listening to something when this has happened the audio starts skipping as well. When I restart the pc, the user accounts menu screen is just bright blurry colours and sometimes criss crossed lines. I have to restart it several times to get to the account screen showing up correctly. Even then, when I try to go into an account the display unit freezes again. Eventually when I'm able to get into a user account the same thing will happen as soon as I open an application. When I used Safe Mode toget into accounts there are no problems however. I had to restart my laptop tentimes this morning before I could get into an account normally without it freezing.

I thought this might be happening due to over-activity on the computer originally but in the last instance it happened while I was shutting down with only one application left open. In all instances I've had the laptop on for at least anhour. Also, internet explorer has always been open when it's happened.

I'd really appreciate any help with this. It's bad enough that the computer keeps freezing but to then take 40 minutes to restart it properly again is just ridiculous.

Systemspecs: Windows Vista Home Premium 2007, Service Pack 2

MemoryRAM: 2.00 GB

Processor:Intel ? Core 2 Duo CPU processor T7300 @ 2.... Read more

Answer:Display Unit keeps freezing and dieing, and then it is difficulty to restart

Welcome to the forum.

I'm thinking this may be heat related. I suggest downloading gpu-z, and set it up to monitor AND log the temperature of the video card.
GPU-Z Video card GPU Information Utility

What make and model is your laptop?
Have you tried to clean out the dust bunnies from inside?

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Hi, pls i dnt understand what these means......."NTLDR is missing press Ctrl+Alt+Del to restart". A friend borrowed my laptop returnd it after some days so when i turned it on that was what i found written on the screen and each time i press "Ctrl+Alt+Del to restart" its still the same......pls i need help to rectify this problem thanx

Answer:"NTLDR is missing press Ctrl+Alt+Del to restart"..................dnt understand what dis mean someboby pls explain it...

NTLDR is one of the core boot files for Windows. What the error message is saying is that when it is pointed to the place where the file (NTLDR) is supposed to be located it does not find it there. This could mean a multitude of things. The file could actually be missing, it could be corrupt, or the MFT on the drive could have been corrupted. I would start the recovery console ,use the windows disk to do this, then check under c:\ to see if NTLDR is there. If so copy NTLDR from the windows disk or another working XP computer can copy it over the old one. If the computer deosn't start then boot back into the recovery console and run two commands 1. fixboot 2. fixmbr

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I'm talking about 8.1, of course.

Answer:Does the update auto-restart the computer?

It said it was going to auto-restart for me. I got a dialog box giving me the option to manually restart or a countdown to auto-restart. I think the timer was at 15min.

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After upgrading a Dell XPS One using both Intel HD 4000 and nVidia 640M graphics, the computer takes 5 minutes to restart. The restart screen immediately shows up after hitting the restart button. Then the screen goes black for 5 minutes. Afterwards the Dell logo shows up and everything starts fine from there. I don't understand why the monitor stays black for 5 minutes before restarting.

Any suggestions are greatly appreciated.

Answer:After update to windows 8.1, computer does not restart

If the harddrive is active during this time of black screen, you must wait, its busy, too busy to even display an image.
It may take a few boots for the problem to go away, but please avoid RESET, you can corrupt files it may be creating or rewriting.
If the prolem persists, try hitting (enter) two or three times during the black screen and see it progresses, again if the harddrive is flashing, its busy...
Busy could also mean having a hard time reading sectors, run scandisk for harddrive errors..

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When I try to restart the computer from the start menu it shuts off. It takes about an hour or two before you get the HP logo and then windows starts. It has been doing this for a few months now. Other than this it goes to the internet and does everything
else just fine. At this time I do not have 800 dollars to purchase a new computer. What is the problem. In BIOS there is section that says "BIOS days start, from Sunday to Saturday, with hours and minutes.
What should the parameters for this section be? I have a HP OMNI 120-1120t Intel (Leon) IC NA PC, BIOS LEO_707.rom V7.07, that is running WIN7 PRO 64-Bit Service Pack 1.
How can I stop this from happening?
There are no threads relating to this issue.

Tony A. Smith,III.

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I've been having some issues with my PC BSODing or restarting randomly. My computer specs are:

CPU: Intel Core 2 Quad Q8400
Motherboard: Asus P5Q SE PLUS
Memory: 2x2GB Kingston HyperX DDR2
Graphics: Nvidia GeForce GTX550 Ti
WiFI: Intel? Centrino? Wireless-N 2200
Hard Drives: WD160GB (OS & Programs)
WD500GB (DATA)
WD4TB (DATA)
Optical Drive: Old Toshiba IDE DVD-RW
PSU: Coolmax M-500B (500W)
Firewire: 4-Port Firewire PCI card
External: PreSonus FIREPOD 24BIT/96K Audio Interface (Connects to the Firewire PCI card)
OS: Windows 7 Ultimate


I've been troubleshooting this for a while now with absolutely no success. I'm running an aftermarket CPU fan and as far as I can tell my temps are OK (SpeedFan + Physically putting my hand around the vents). I'm NOT overclocking. I have done full scans with Bitdefender and MalwareBytes. I've checked my C: drive for errors. I've updated my GPU and Wifi card drivers. I even did a fresh install of Windows 7 Ultimate. I typically run a dual screen setup but BSODs occur even with only one screen and with the IDE optical drives completely disconnected.


Some more specific actions I've taken are:
Updated ASACPI.sys (known to cause BSODS)
Switched over to the 1394ohci.sys Legacy driver (for my firewire device)
I've run the driver verifier which resulted in the PC freezing instead of BSODing.
Run memtest as well as Hot CPU Tester, both without complaint.
The BSODs don't happen when I'm running a specific program, ... Read more

Answer:Inconsistent BSOD/Freeze/Restart issues - Fresh OS Install didn't fix

Hi Ashbrooke.

The BSOD is caused by the display/graphics drivers.

Code:
fffff880`0963f618 fffff800`02f09072 nt!KeBugCheckEx
fffff880`0963f620 fffff800`02e8896e nt! ?? ::FNODOBFM::`string'+0x40440
fffff880`0963f780 fffff800`02e974bb nt!KiPageFault+0x16e
fffff880`0963f910 fffff880`10ab36a6 nt!KiSecondaryClockInterrupt+0x8b
fffff880`0963faa8 fffff880`10ab407f dxgkrnl!DXGFASTMUTEX::Release+0xc2
fffff880`0963fab0 fffff880`10b11766 dxgkrnl!DXGGLOBALSHAREMUTEX::~DXGGLOBALSHAREMUTEX+0xf
fffff880`0963fae0 fffff960`00210f72 dxgkrnl!DxgkLock+0x322
fffff880`0963fbb0 fffff800`02e89ad3 win32k!NtGdiDdDDILock+0x12
fffff880`0963fbe0 00000000`74ea156a nt!KiSystemServiceCopyEnd+0x13
00000000`02f8e108 00000000`00000000 0x74ea156a

Code:
fffff880`0963f680 fffff880`0ff521cb*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0xf91cb
Install the NVIDIA DRIVERS 314.22WHQL only. At least as a test.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
PhysX
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Let us know the results.

Also, Install Service pack 1 and... Read more

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Hi,

I’m using ASUS P5N-E S motherboard. I have used the EZ-Flash 2 utility to update my BIOS from a floppy disk. It went fine. The BIOS was updated and the computer restarted.

After it restarted however, I got a message saying that the computer couldn't start and I would need to restore the default settings. I went to setup and restored the default settings and now whenever I try to start my computer, I get the following error: "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER".

Please can someone tell me how I can stop this from happening and get my computer to start up normally?

Thanks,
Joe
 

Answer:Solved: Can't Restart After BIOS Update

Make sure that the hard drives are detected correctly and the boot order includes the hard drive. The BIOS reset the settings to the defaults so it may be set incorrectly now. Also if you have RAID setup then you need to re-enable that as well.
 

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Hi,
So I recently built a desktop and put windows 7 ultimate on it and during the first set of updates the computer will crash. Usually I download and install the updates just fine but when the computer restarts to finalize the updates, it gets to the starting windows screen and then it crashes, this has happened over ten times and still no progress. When the computer crashes it restarts almost instantly and sends me to the recovery menu where it tries to restore. So any help would be greatly appreciated.

Answer:Computer crashes after restart from windows update

Ok so it is fixed now, all I did was reset the motherboard from the reset button on the board and everything works fine. Turns out it wasn't windows and the updates like I thought.

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Hello.

Problem: After installing a Internet Explorer update, the computer stated that it had to restart. After restarting the computer loads up to the black Windows loading screen. The screen will act like its loading then the computer will restart from the beginning.

Attempted Solutions: The computer will not start in Safe Mode. It will boot into the Recovery Console command line, but I have no idea what to do there. I attempted a Repair install with the Windows XP disk however it did not fix the problem.

Please help!

Answer:Computer gets stuck in a restart loop after update

Once you get into the recovery console, type chkdsk /f /r at the command prompt. Restart after this and let us know.

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So basically i updated java and when it went to restart after installing my computer started back up with that "windows 95" look. I was able to restore it back to before i updated java but now i cant update really anything without it doing this. I was able to update windows and it was fine. I have talked to someone about this before and they asked if my date and time were correct which they are correct. I dont play games or anything like that usually just use it for school work and random wanderings of the internet. Any help is appreciated !
 

Answer:Java update crashes computer on restart

remove java from your machine. if i were to do this, i would completely rip it out, including the registry. there are some unistallers out there which do this, but i have not used any of them and do not want to advise you incorrectly. removing it from the control panel is enough. i refuse to put it on my machines and try to talk customers out of having it at all unless absolutely necessary. and make sure you have a recent backup.
 

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I'm trying to troubleshoot a laptop that seems to have a Windows Update issue.

I power the computer on, and see a message "Restart your computer to finish installing important updates."
I click on restart, log in and wait for the applications to load. And after a few minutes into loading startup applications, etc. The message pops up again?

I've uninstalled a few 10/27/10 updates to see if it was a corrupt update that affected it--but that did not work. There is another 10/27 kb976902 update I cannot seem to remove but some of the forums say it's for the soon to be release of SP1.

Has anyone encountered this?

Answer:Windows Update-Prompt to Restart computer

With System Restore go back to before the installs

Then set update to install to notify and not to install automatically

Now and in the future, install yourself one or two at a time.

Its a pain, but you should avoid problems.

Multiiple download requiring restart causes conflicts.

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Anytime I restart my computer or the power goes off it doesn't restart correctly. Basically, there is a black screen with a spinning circle with dots and it will stay that way for hours. The only solution I've found is to insert the windows 10 anniversary update usb I made and do a startup repair. But it keeps happening again and again.

However, if I shut it down normally, it starts back up just fine.

When I first installed the anniversary update it got stuck. I left the computer on for 12 hours with no progress (same spinning icon). However, I pressed the button and it fixed the installation.

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Anytime I restart my computer or the power goes off it doesn't restart correctly. Basically, there is a black screen with a spinning circle with dots and it will stay that way for hours. The only solution I've found is to insert the windows 10 anniversary update usb I made and do a startup repair. But it keeps happening again and again.

However, if I shut it down normally, it starts back up just fine.

When I first installed the anniversary update it got stuck. I left the computer on for 12 hours with no progress (same spinning icon). However, I pressed the button and it fixed the installation.

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i was in the middle of installing the sp3 update and the compuiter shutoff and restarted and now will not load into windows at all i just see the loading screen for a sec and it restarts again. safe mode is the same just restarts. is there anythign i can do becides reinsatlling xp again?

Answer:computer stuck in contiguos restart loop after update.

If you do a reinstall, try repairing (boot from XP CD, choose repair, then automatic repair). Don't try it if you have a large hard disk ( >128GB) AND your have an XP CD doesn't have SP1 or SP2 on it.
Two things you can try, but I doubt they'll yield much. Boot into XP CD (again has to be SP1 or later if your hard disk is >128GB), click repair, and get into recovery console. log into your xp installation, then run
chkdsk c: /p
then type exit and press enter. If the continuous boots aren't gone then i guess there's no option but to do repair-install. (or perhaps wait some - maybe another member of the forum has other suggestions)

P.S: You can run into other problems if you have a SATA hard disk (like no hard disk detected) - if that's the case, press F6 at startup and insert a floppy with the SATA drivers.

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Anytime I restart my computer or the power goes off it doesn't restart correctly. Basically, there is a black screen with a spinning circle with dots and it will stay that way for hours. The only solution I've found is to insert the windows 10 anniversary update usb I made and do a startup repair. But it keeps happening again and again.

However, if I shut it down normally, it starts back up just fine.

When I first installed the anniversary update it got stuck. I left the computer on for 12 hours with no progress (same spinning icon). However, I pressed the button and it fixed the installation.

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So, Windows messed up big time. I checked the "Defer Feature Upgrades" option when I reverted back to Anniversary Update, and it STILL downloaded Creators Update! I have other important upgrades as well, but now I can't install those, cause it will install Creators Build as well, in fact, I can't even shut down or restart the laptop! I am so done with Windows Update!

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when there is a java update going, my computer is useless. frustration sets in and I turn it off and restart. seems fine then.
what is going on

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My Vaio was so slow I went to crucial.com and ran their system scan to see if I could add memory. I bought their recommended 2 gig kit and removed my 512 card , installed their two 1 gig cards and then my system started just fine. I re-ran Crucials scan and it showed I only had 1 gig installed and one empty slot. So I shut down, removed and reinserted the two one gig cards, both clicked in just fine, but now when I started my Vaio again I just get a black screen. Lights on, I hear the fan running, but no start up. Any suggestions? Crucial support is closed for the night.
 

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I have a problem with my Sony Vaio. the problem began at first with a random restart every few days, as anyone could imagine the problem progressed and became 2 or 3 restarts a day, and now it's 2 or 3 restarts an hour. I'm not really great with computers but I will post the error things as best I can:

IRQL_NOT_LESS_OR_EQUAL
DRIVER_IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NON_PAGED_AREA
BAD_POOL_CALLER

I know that is a very broad range, and each one can mean 1,000 different things... but on stop code I get a alot is something like this 0x000008E. and that's really all i know. If anyone here could tell me how to get advanced error info from my system log, i will do that and post them. I'm not sure if this is software related or hardware. But I took it to best buy, They ran a Diagnostic on it, and suggested I replace the Graphics card, that didn't work, they eventually told me they could not resolve my problem and refunded my money. So I took it to a better place and I Just got my computer back from them, they are a reputable computer repair shop in town called INGRAM Computers, the situation was again unable to be resolved.

I've installed a new WD 120 GB HD and did a system restore using my reestore disks, New Graphics card, new ram... and tried different variations of all of them to try and resolve this problem, still no luck.

Just incase anyone needs my system specs to help me:
Sony Vaio RS-530g
3.2GHZ
512 mb factory installed ram
ATI 9200 128Mb Graphics ... Read more

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I have a Acer Aspire M3450-UR30P and I am running Windows 10 1703 with every cumulative update and every other update applied. My system runs great with one exception. I can restart from windows and it has no problems restarting and booting up to my windows. I can shut down and turn my computer back on and it boots up to windows without any problem. It offers me Windows 10 1709 all the time unless I block it and it updates everything great and reboots from windows update just fine and applies all updates (except 1709 which I have blocked for the 14 time) and boots up to my normal windows 1703. When I unblock 1709 and let it download and install and the computer boots up only 1 time fine then the next time it tries to boot up my HD goes to sleep but everything is running. I was told that my power supply was bad so I put in a new and larger power supply and the computer acts exactly the same way. I was told that it was my HD so I changed that also and it acts exactly the same way. I have checked my ram (12GB) and I only have 90GB used out of a 500GB HD so I have plenty of space open. I have Malwarebytes Pro and Driver Support installed and everything else is Microsoft. My Acer Aspire E1-571-6680 notebook has exactly the same thing installed and I have 1709 blocked on it as well because 1709 downloads and installs and goes through the install process just fine but freezes my computer up after I click on one item and then just stops responding and I have to do a hard shut down ... Read more

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Whenever I try to get updates I get the following message:
"Restart you computer to install important updates" "Windows can't update important files and services while the system is using them. Save any open files and restart the computer, and then try to check for new updates."
This is constant, never ends.
It may be related to the fact that I once clicked on getting Windows 10 (later) and realized that was a bad mistake. I DO NOT WANT WINDOWS 10 right now.
Thanks in advance.

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I'm posting this issue to the Hardware thread because a) I know very little about hardware and consequently b) I'd like to eliminate that as a factor if possible.

I recently resurrected a Sony VAIO RS series desktop computer, model number RCV-RS620G. I've seen online that VAIO computers have had some reset-loop issues but I am experiencing something different...

With this computer, after about 15 seconds running a Web page with any kind of high-level graphics (YouTube, a site heavy in Flash or Java) the computer will restart. On startup it is coy and doesn't warn me that the last shutdown was inappropriate or anything like that. My browser (Firefox, also IE) will shrug and wryly observe that the last session might have to be restored.

Any thoughts on what might be causing this? I'm running XP SP3 and have updated pretty fully. I'm pretty sure I'm virus-protected and as far as I can tell I have the right video driver (downloaded from Sony support) installed.

The same phenomenon occurs if I attempt to put the computer into Stand By mode...
 

Answer:Flash, Java, YouTube restart Vaio PC

Check Windows Event Viewer and see if Windows is logging any errors. If not, it's likely a hardware issue. I'd suspect heat related, power supply or motherboard.
 

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Can you help?

Logfile of HijackThis v1.99.1
Scan saved at 9:52:41 AM, on 8/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symant... Read more

Answer:Solved: Something keeps trying to restart my computer

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Relevance 73.8%

I recently bought a new Samsung 27 INCH monitor, which I use as a primary screen for my laptop and I have my laptop its connected threw VGA, and I have a Secondary Display on a 55inch Samsung TV threw HDMI, I recall a month ago when I got the 27 inch monitor, it took me hours and hours and plenty of comp restarts, and outta no where, it seemed to of just work, finally I could see something other then a black screen... I never turned off my comp or anything but 2 days ago my laptop was unplugged for a minute, once I repowered the thing my labtop no longer even recognizes the 27 inch monitor, when I check screen resolution options it just says "DISPLAY ON: VGA" and it doesn't even allow me to use the thing.. ive tried to reactivate the driver etc.. nothings working... I don't understand how a simple comp restart did this.. im in desperate help because ive already been working on it for a couple hours and I feel like im walking in circles

and my labtop is a crappy Acer V5 Aspire or whatever... and im using windows 8. sorry if I mispresented or lack info
 

Answer:Solved: All i did was restart my computer...

so apparently after unplugging and replugging the vga about 5+ times, a friend of mine who happeneds to be a troll more then a friend, told me to blow into the socket of my laptop, I yelled at him "this is no Nintendo 64" but I tried it anyways, then I replugged the thing and it worked.... not sure if it was a fluke or the real deal but that fixed my problem... lol thanks anyways people!
 

1 more replies
Relevance 73.8%

For some time now, whenever I click "restart" on my computer....it doesn't. It just shuts down and I have to manually power it up again.

Also, just wanted to check that my system is clean. From time to time, IE would freeze up when I had several windows open. I had to "end task" to close them and when I did, other windows of IE that were operating normally would close too. I recently installed Mozilla Firefox and I really like it, but after installing it, Ewido found a bunch of spyware that appears to be associated with it.

Here's a Hijack This scan I just ran....anyone have any suggestions?

Logfile of HijackThis v1.99.1
Scan saved at 5:57:31 PM, on 10/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WI... Read more

Answer:Solved: Computer won't restart

6 more replies
Relevance 73.39%

Restarting my Automatic Updates service gives me the following error message: Could not start the Automatic Update service on Local Computer. Error 2: The system could not find the file specified. I've been trying to fix this several times now with these online recommended steps, including:
1. Running my local AV program (avast!), both in Windows and during a boot time scan (Found an exploit virus and moved to chest)

2. Checking the ImagePath Value in the Registry key HKLM\SYSTEM\CurrentControlSet\Services\wuauserv (Verified it is "%systemroot%\system32\svchost.exe -k netsvcs" and not a fake path like %fystemroot%\.. netsvcs.)

3. Running sfc.ex /scannow (No prompts came up)

4. Running HijackThis and spotting this suspicious line --- O23 - Service: UPHClean - Unknown owner - ?:\P?ogr?m Files\UPHClean\uphclean.exe (file missing). I've tried several times to delete this but it still comes back, and still shows up after running HJT several times.

5. Downloading MS Fixit 50202 in an attempt to reset Windows Update components, as recommended in a post http://forums.techguy.org/general-security/995717-solution-disabled-automatic-update-failure.html (Will not finish, giving this message, "Service 'Automatic Update' (WUAUSERV) failed to start. Verify that you have sufficient privileges to start system services." I'm the computer administrator.)​

It's No. 4 that's unnerving me a bit, since it keeps coming back even af... Read more

Answer:Solved: Could not restart Automatic Update service. Error Code 2

16 more replies
Relevance 73.39%

Hey everyone. I have been consistently having this problem with The Weather Channel App which is their desktop program. Every single time I restart my computer or log off and then log back on The Weather Channel App will tell me it needs to update. I then have to put in my administrator account password since I am logging in to my standard account and it proceeds to load some kind of updater thing. I will normally just load another instance of The Weather Channel App during this process and crash the updater thing and then it loads. However, I have also let the updater thing complete and let The Weather Channel App load again but even when I do this, it will still ask to update again after I restart or log off and then back on. Does anyone know how to fix this? I am thinking that maybe it isn't fully compatible with 64 bit Windows 7. I e-mailed technical support for The Weather Channel but their support is next to useless. The only other program I know of that compares to The Weather Channel App is Weatherbug though and I am not really a fan of it.
 

Answer:Solved: The Weather Channel App asks to update every time I restart

8 more replies
Relevance 73.39%

I have read the forums for this question before. when trying to update windows so that i may download a newer version of zune to use with my window's phone I recieve this "window update cannot currently check for updates becuase the service is not running.
You may need to restart your computer." while i am checking for updates in the systems and securites section of my control panal. I have a Refurbished Gateway Touchscreen computer. It came with windows 7. Restarting has done nothing to help. Please help me
fix this problem.

Answer:Windows update cannot currently check for updates because the service is not running. You may need to restart your computer

Hi,
This worked for me (Windows Server 2008 R2):

go to services and stop Windows update servicelocate C:\Windows\SoftwareDistribution\ folder and delete all its contentstart Windows update servicecheck for updates

(http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)

51 more replies
Relevance 72.98%

Recently the sound on my Sony Vaio will play initially, but afterwards won't work. It doesn't say it's muted and the little green part that shows sound in the speaker area also doesn't appear when something is playing. I have tried to test the speakers to see if that plays sound but when I do it says that they are being used with another application and to close it before I try to test them, even when nothing else is open. If I restart it, the same thing will happen again. Why is this happening?

Answer:Sound on Sony Vaio plays and then stops until restart

Its not unique to your Sony. I have a Dell Vostro, and after one of the automatic updates downloaded a couple of weeks ago, the sound started doing exactly the same thing, i.e. works intermittently. Sometimes re-booting sorts the problem out, but sometimes it doesn't. Three of my colleagues with the same model laptops have experienced identical issues, so this is clearly a Windows 8 / 8.1 thing - which I wish they would fix, and quickly, because I'm becoming very irate with it.

3 more replies
Relevance 72.98%

i think is not a virus it looks more like a sony vaio web access button hardware problem

Answer:vaio restart, can't shutdown quick web access button

Generally windows xp is little bit loose with power . Restore ur winxp and see results.

2 more replies
Relevance 72.98%

Please help!

I have had this problem for quite some time now on this pc and i now am really desperate to fix it.

It seems to be graphics related as it will crash/restart while playing any games or some video. How can i find out what is causing the problem?
Is there a crash log built into xp?
Any software that can analyze?
I have downloaded the latest driver for my video card and from what i can tell all the latest drivers for my other hardware but it still happens.

I am new to these forums and would appreciate any help or guidance offered.
Thanks in advance.

Answer:[SOLVED] Computer restart/crashes

See if there is anything in the directory C:/Windows/minidump.

If so, compress all the files into one .zip file and upload that to your next post.

17 more replies
Relevance 72.98%

Hi, my computer shuts down and restarts at will. I have updated and ran all my spyware stuff-both in regular mode and safe mode-(NOD 32, Spysweeper, Windows Defender, Adaware, SB S&D, panda online scan, etc).

I got rid of some nasties, someone downloaded some weird codec, and a trojan dialer.

Posted HJTHIS log.

Thanks for the service.

Scatteredminds
Logfile of HijackThis v1.99.1
Scan saved at 6:15:25 PM, on 8/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\programfiles\diskkeeper\DkService.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\wwSecure.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
D:\programfiles\Napster\n... Read more

Answer:Solved: Computer will shut down and restart by itself?

Bump
 

2 more replies
Relevance 72.98%

I was killing time on the Internet today and I was wanting to listen to some music so I tried to run Winamp but it would never open. I tried WMP but it wouldn't open. Soon I realized that anything I tried to run, it wasn't running. So I thought I would try to reboot.

I rebooted but now I can't get past my motherboard BIOS screen. I have tried leaving it there for over an hour to see if it would eventually move past but it hasn't. The screen tells me to hit DEL for setup but I can't do anything. Here is the screen:



It's Windows 7 and before this my PC was running perfectly fine.

Answer:[SOLVED] Computer won't boot up after restart

please give full computer description.

15 more replies
Relevance 72.16%

I get sound from my speakers just fine after I restart the computer, and it works fine for anywhere from about 3 hours to about 20 hours after the restart. Then no sound at all until I restart.The problem seemed to arise shortly after I installed Norton 360 (an upgrade to the Norton Internet Security I was running). I have had a "chat" with Norton Support twice now, and they were worthless. They don't even read carefully what you're telling them, so they try to make the problem something other than what you have said.I would be so grateful if you can help me fix this problem. Thanks.

Answer:Sound works for few hours after restart, then no sound until I restart computer

try uninstalling norton and then give it a try. I think norton maybe the culprit

6 more replies
Relevance 72.16%

the computer is a Sony Vaio and operates on windows Vista.we use satt internet with a wireless router.  The computer has been updated on virus issues and will connect to the net fine most of the time. but after being idol for a while the net will loose connection yet the wireless card is pickiing up router and there is no issues with the actual satt connection.  Normally I have to restart the computer and the connection comes back with no problems.  Though alot of the times the laptop will not fully restart.  It goes to a screen saying "computer restarting" and will just sit there and never restart.. I have to turn the power off and back on. Then the operating system comes to the black screen and asks if i want to start in normal mode or safe mode.  I click normal mode and it starts back up fine until the net locks up again.. It usually runs fine as long as i dont sit idle long enough for the screen saver to come up.  Any help on the issue is would be appreciated.geeray

Answer:laptop net connection and restart problem (sony vaio w/vista)

DownloadMalwarebytesandSASRun full scans and see what comes up you may also want to tryAVGIf you have no anti-virus software

2 more replies
Relevance 72.16%

I have had a Sony Vaio Desktop for three years now and have just recently had problems. Currently my problem is Win XP will not load completely.

Here is what happens---

When I start the machine it loads normally at first.
Then I get a screen asking me if I want to boot in safe mode, last known good configuration, etc

I have experimented with all the options available and get the same result
After I choose a boot method, (i.e. safe mode, etc) I will see the Windows XP logo with the green meter running below it, then a blank screen after that for about 15 seconds.

After that, the machine will automatically restart and will continue to do this until I shut it off.

I have been hesitant in using the recovery wizard (F10) because I am not backed up. I would like to get get back to normal so I can get backed up

Any ideas?
Need further info?

John
 

More replies
Relevance 72.16%

Im not sure if this is where im supposed to put this post but here goes, My computer keeps making this noise like its about to restart, its like the noise when im turning off the computer, after i here it everything freezes for a couple of seconds, and its gotten a lot slower lately for some reason can anyone help me?
 

Answer:Solved: Computer keeps making restart noise

I would guess that your power supply isn't giving you consistent power, but that's just a guess. To test it I would plug in a different power supply, if the problems goes away, that was it. If you have a tester power supply, or another comp you can pull one out of, that should work.
 

2 more replies
Relevance 72.16%

I installed a new network card to network my computers. I used the WinXP connection wizard to do the network and had to restart my computer when prompted. After restart it won't boot. After the GateWay Logo appears and before I get the loading WinXP message I get just a blank black screen with a blinking curouser. It won't do anything from there. Any ideas? Win XP Pro.
 

Answer:[SOLVED] Computer won't restart after installing network.

Remove network card. Will it start?
 

3 more replies
Relevance 72.16%

I recently purchased a pre-used Dell Latitude D600, with WindowsXP professional installed.

Occasionally, when I’ve needed to restart the computer, when the restart process starts to run, you get a dialog box that says that, WindowName is not responding. I usually just click End Now, and the restart continues successfully. I was just wondering whether there was some reason for this error dialog popping up and is there some manual intervention I can perform that will keep the dialog box from coming up in the future.
 

Answer:Solved: WindowName Dialog Box Upon Computer Restart

Does it really say "WindowName" or the name of some other random program?

The "...is not responding" message happens when a program doesn't respond to shutdown commands from Windows. If you see the error, but not the program, it is a process that runs in the background.

Start > Run > type "msconfig" under the "Startup" tab, uncheck anything you know you won't need.
 

2 more replies
Relevance 72.16%

Hello guys,

I must admit that the forum is really useful and I've found solutions for lots of problems I've faced in work or at home. Anyway here is something I couldn't find any help and I hope discussing with you guys, will be in real help of me.

I have problems with PPPOE connection, which I need to access Internet (my ISP have a VPN gate and I'm connecting to it with the MS build in PPPOE connection). For three days I'm facing with the following.

I'm working in Internet for 20-30min and then the PPPOE connection drops, but in My Network places (or at the taskbar) it is indicated as Connected. Right clicking on the connection and selecting the Disconnect button, can't help. But after I restart the computer everything is in order for 20-30min and then this whole thing repeats again.

I doubt if the problem is with my ISP, because I have and a laptop, which is also connected to Internet and I'm using the same ISP, and there is no problems with it.

So that's why I think that this is software related problem and I need your help.

P.S. I forgot to mention that I'm running XP Pro with SP2 and patched with the latest MS updates.

Thank you

Greets,
Meto
 

Answer:Solved: PPPOE dropping and computer needs a restart

Hiya

I've moved you to Networking for more response

Regards

eddie
 

3 more replies
Relevance 71.34%

I have a problem with my laptop and Im looking for some help. Im running Windows Xp media Centre Edition on a Sony Vaio. I'm not sure which version exactly but I have downloaded every Windows update as of last week. After downloading a file my antivirus software identified problems leading to me doing a sweep. When complete I had to restart, but doing so has left my laptop unable to boot up past the 'windows did not start properly' screen....This is what appears when I switch it on:'We apologize for the inconvenience but Windows did not start successfully. A recent software or hardware change may have caused this.If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Configuration to revert to the most recent settings that have worked.If a previous startup attempt was interrupted due to a power failure or because the Power or Restart button was pressed, or if you arent sure what caused the problem, choose start Windows normally.Safe ModeSafe Mode with NetworkingSafe Mode with Command PromptLast Known Good Configuration (your most recent settings that worked)Start Windows Normallyuse the Up and Down arrows to move the highlight to your choice..Seconds until windows starts: 'This screen is familiar as the one which appears after an unexpected reset, and so i didnt expect any problems. However it goes to the Windows XP loading screen for a fraction of a second, gives me a half second Blue S... Read more

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Relevance 71.34%

Hey everyone! I'm typing this on my laptop as my desktop keeps randomly shutting down after about 10-30 minutes of being powered up. It just shuts down all of a sudden and seems to attempt a restart but it never really "catches" and the monitor doesn't show any computer activity but the tower appears to be on. If I turn it off in this state and IMMEDIATELY try to turn it on again it usually won't catch as well. However if I wait about 10 seconds it seems to reboot perfectly besides the safe-mode prompt.

I installed a Geforce 8400GS video card approximately a month and a half ago in addition to my current Intel X4500 video card which is integrated into the laptop. I've never removed the Intel drivers but removed the Geforce driver as well as the video card and rebooted with my integrated video card and it still shut down so it may not be related to the video card.

Furthermore, the metal grate between the CPU and fan was extremely dirty and I cleaned it thoroughly but the problem still persists. I've tried different power strips, running in safe mode with networking, turning off the power saving options in BIOS with no luck. Also I checked my CPU temp at various times and it seems to range 95-115 F.

Thank you so much for your time i'm far from a professional with computers and the solutions I took to try to resolve the issue were based off of lots of forum reading and web surfing so my fixes could be totally bogus. I hope I provided e... Read more

Answer:Solved: Computer randomly shuts down and fails to restart.

16 more replies
Relevance 71.34%

The problem is that when i plug in a hard drive the computer cuts off in a few seconds. The power led and hdd led stay on but everything else shuts off. I have to completely turn off the p/s by the switch to get it to start again. This had been happening for awhile but it would only do it once and then it would start and run fine. I bought a new hdd as an upgrade and i tried to run it but whenever it was plugged in it constantly made the computer turn off. I tried to use the old hdd but it does the same now. Whenever they are not plugged in the computer boots and posts fine. I figure this is the p/s, but I wanted to make sure there wasn't anything thing else i should check or worry about. So any suggestions would be appreciated. I don't want to get the wrong part. Thanks in advance--
 

Answer:Solved: Hard Drive Makes computer restart

10 more replies
Relevance 71.34%

Hi,
I had just posted about another problem that mysteriously fixed itself, but I'm not so sure this one will. This has been going on for some time, I tried dusting as a solution, didn't work. Whenever I go to burn a CD, as the drive is spinning up as it begins to burn a CD the computer restarts itself, pretty much every time. It usually doesn't even get to the point where it starts burning. Is this a problem with the drive? With the computer somehow? This is usually burning songs from the hard drive, and I've tried it with both iTunes and Nero. It sometimes even does it before I even hit burn, just as a result of putting the blank CD in the drive. Very odd.
 

Answer:Solved: CD drive spin-up forces computer to restart.

11 more replies
Relevance 71.34%

Not really sure where this belongs. I get the message after startup. Sometimes it gives me the option to boot in safe mode, so I do, but then after the PC starts in safe mode, it gives me the Explorer error "This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor."

Not really sure if it's bad RAM, a bad HDD, or what

Edit: So after booting in safe mode and getting that error, all I can do is restart again - I can't get a terminal prompt or anything. Any ideas?
 

Answer:Solved: windows protection error. you need to restart your computer

16 more replies
Relevance 71.34%

Greetings,

I'm new to this site and wondered if someone would tell me why I have to restart my computer each time new software or drivers are installed on it. I heard that some applications don't require restarting. Is that correct and what are those applications?

Thanks for your help.

What
 

Answer:Solved: why restart a computer after installing software/drivers?

It allows the driver or software to take effect, some require to be loaded as the system starts or replace existing files that are currently in use on the restart. Restarting allows these drivers and software to load registry settings, services, startup programs, replacing files, and configure the system as they require. Most drivers require a restart, but not all. Most programs do not require a restart but there's lots that do.

Its also just good practice, if there's a problem restarting right after the installation will tell you why the system suddenly doesn't start or has a problem; you've just installed that application or driver.
 

2 more replies
Relevance 71.34%

this morning everything was working fine, later today i was booting my computer, all seem normal until the load freeze and restart right away, i tryed to boot in safe mode but same problem, if someone have time to help i would appreciate it.

i have a acer aspire AST690-EP925A intel dual core 925

i tryed to unplug everything and replug but no success, i wish i could save what i have on my hard drive because most of the files are really important. thx in advance.

-The guys
 

Answer:Solved: computer restart on windows load screen

12 more replies
Relevance 71.34%

windows XP service pack 3

well it started after tropical storm fay and i noticed that the internet on my computer was acting like it was on dial up when i have cable broadband, then when i try to tab or go to sites with alot of things to download (pictures and etc) (myspace not porn =P) it would automatically restart which i traced back to memory dumping and i turnt off the auto restart on the system, start up and auto recovery part to find out what all is wrong, problem is i have no clue on what it means and how to fix it please help

ok here is it
----------------------------------
physical memory dump

Driver_IRQL_Not_less_or_equal

Tech info

0x000000D1 (0x00000020,0x00000002,0x00000000,0xa9cf573a)

afd.sys - address a9cf573a base at 9acf5000, date stamp 485b9717

----------------------------------------
well i hope that helps since i have no clue what all the above means but i have basic knowledge of the computer so plz tell me what i can do to fix my computer and what is causeing it to physical memory dump
 

Answer:Solved: Memory dump makeing computer restart

"afd.sys"

This is the system file that is asociated with the bsod. Not sure what to do about it though. All the articles I could find say to install the latest service pack, which you have.

You would have to do a bug check on the dump file created during the bsod to find the actual driver causing this problem.

Try this utility to see if it will identify it for you
http://support.microsoft.com/kb/923800

If this does not work, you will have to try more advanced tools
http://support.microsoft.com/kb/315263
 

1 more replies
Relevance 71.34%

 ark.txt   68.39KB
  0 downloadsDDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_23
Run by StreicherFamily at 18:09:52 on 2011-08-22
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.2036.434 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\syst... Read more

Answer:had security malaware trojan, computer slow, i think avast infected(unistalled it) update sign on restart.

 ark.txt   68.39KB
  1 downloadsMy computer is working very slowly

Ive been infested with varoius security malaware.

My avast was giving me spam messages, so i uninstalled it today

my internet is shuting off randomly, and redirectly.
Thanks for all your help
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_23
Run by StreicherFamily at 18:09:52 on 2011-08-22
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2036.434 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\syst... Read more

6 more replies
Relevance 70.93%

My computer after reading cmos and bios will not start windows I just see for a second the blue screen and than restart over and over again, I tought my windows is not good, but I put the windos cd and repair it and also reinstall windows but stay the same, I put in other hardisk that I took from other computer that was working good, but it keep on restarting, I turned of the automatic restarting and got the message:0X0000007B(0XFA2C3528.0CC00000034X0000000X00000000Can someone help me?

Answer:MY COMPUTER JUST RESTART AND RESTART

Are you saying this problem started after you moved a hard drive from one computer to another?

5 more replies
Relevance 70.52%

To be clear, there is no discernible pattern for what makes the computer restart. Either I'm playing LoL, or BF3, or i'm just sitting around at desktop, or browsing the internet. There is no consistency.


Two weeks ago my computer decided it was going to start randomly restarting by itself for no apparent reason. I have the automatic restart turned off so if it was a blue screen i would see it. There is no blue screen, and BlueScreenView turns up no results after the restart.

When i check event viewer there are no problems except some random errors that occur independent of the restart related to Vmware (which i no longer have installed, i dont know how i'm getting errors related to it).


After the restart, if i look at event viewer the only thing that tells me anything about the problem is this error

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." Source: Kernel-Power.

I have done virus and malware scans, and i have removed old graphics drivers just in case. All of my drivers are up to date.

This all started after i installed new RAM and a new video card into my PC. A side note about the RAM is that 2/4 sticks i received from newegg were defective at first, and the machine would not boot if i did not take them out, so i RMA'd them. They sent me a 2nd set of sticks which allowed the machine to boot but after that, i was unable to keep ... Read more

Answer:[SOLVED] Computer restarts itself randomly (as if i pressed the restart button on the

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista - Tech Support Forum

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Hi guys, when I go to start->shutdown and select shutdown, restart it just doesn't. I click on it and the box goes away as if it is going to shutdown and then it just does nothing - I can continue to use my computer normally. Any ideas?

--------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 16:52:58, on 26/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
c:\windows\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program... Read more

Answer:Solved: Computer wont shutdown/restart/standby HJT log included...

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I came across a video, and i had to upgrade my flash player to play it. I did, and ever since my computer has been restarting on its own, anytime it wants! Aldo, there's a reset password option thing when i start my computer, like someone is controling it! What's going on?

UPDATE : i unistalled FP and redawnloaded it, the pc hasnt restarted yet, though the net seems to be awefully slow!
 

Answer:Solved: Adobe Flash Player makes my computer restart.

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For the past month I have been getting random restarts on my computer. It seems to happen whenever I put a moderate amount of work on the CPU ie. when a game gets really busy or downloading and burning files. If I'm on the internet or just watching a movie the computer seems to run decent. The computer will randomly restart and acts as if I hit the restart button or removed power from the unit, the comp will then boot up and show a "start windows in safe mode or normally" screen but I do not notice a BSOD or any errors from microsoft. Today the computer wanted to run a chkdisk after restarting so I let it run and nothing was found. I do notice a red light come on on my motherboard when it restarts like this that I've never noticed before. Any help in this matter would be appreciated.
Specs:

Processor Intel(R) Core(TM)2 Quad CPU Q6600 @2.40GHz
4GB Ram
OS: Windows 7 32-bit SP1
NVIDIA GeForce 8600 GT
Mother board: Gigabyte GA-EP31-DS3L
Power supply: Zephyr 750W (about to replace because I think this may be the issue, or part of it) any reccomendations on PS brand and wattage?

Drivers are up to date as far as I can tell
Running Memtest86 in a few minutes
Ran antivirus and CCcleaner (about to defrag HDs if needed).

If you need any other info let me know and I'll get it. Thanks ahead of time for the help, this is really getting annoying. I really don't want to format my drives if possible, I have WAY to much info to transfer to other HDs.

Answer:[SOLVED] Win 7 random restart of computer (acts like power failure)

Ran Memory test and either the program failed or my computer restart during it because I walked back in about 1.5hrs later and windows was up instead of the memory test....This is frustrating.

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My issue:
I am running Win7 SP1 on an EL1358 computer, I reboxed the computer and now have 8 gig mem, a video card ATI Radeon 1550, and a AMD Phenom II x4 905e 2.5 Ghz. Ok now to the meat and potatoes. Every time I use IE10, or 9 or 8 and a site has any-type of video that is running the Computer Locks-up, This happens in Opera as well as Mozilla (both Updated) too. The only Browser that is glitch free is Chrome < go figure> However I need to use these other browsers as well.

I have searched the forum for several months now and cannot find any posts that match my exact problem. Please halp

DSG info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 905e Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 8191 Mb
Graphics Card: ATI Radeon HD 5570, 1024 Mb
Hard Drives: C: Total - 935767 MB, Free - 781675 MB;
Motherboard: eMachines, EL1358
Antivirus: Microsoft Security Essentials, Updated and Enabled

HJT:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:49:15 PM, on 4/25/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe
C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe
C:\Program Files (x86)\Spybot - Search & Destroy\Tea... Read more

Answer:Solved: Win7, IE9 any video Locks the Computer...have to do hard restart

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Already have a big discussion here with all info needed, we did not find a solution.


http://www.tomshardware.co.uk/forum/id-3154386/installing-nvidia-driver-makes-restarte-restart-continiously-sec-showing-log-screen.html

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Hi,i have a 5-month old lenovo G460 with W7 64-bit OS.since a couple of weeks my laptop is having some issues.it won't wakeup from sleep model, i have to shutdown and restart by pressing the power button. Also,when i click on the restart button on start menu, it shuts down , but won't restart, again i ahve press the power button. i searched the web and this forum for similar kind of issue and tried all the solutions, but i still have the problem. i tried the following1. downloaded the bios (followed steps on lenovo support website).2. downloaded power management3. system recovery (one month)4. unchecked the power option on wireless Please let me know if there are any other solutions. I called the lenovo support and they say it is software issue and not a hardware issue. this is so frustating. Please help me.thank you all in advance. regards,-SPReddy

Answer:G460 does not wakeup from sleep mode. Also, when asked to restart it won't restart automatically.

No one has a solution for this? please help.thanks-spreddy

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This just happened recently but my pc been restarting decom process stopping and even more recently plug and play i have just cleared a bunch of PUP from my pc using malwarebytes, hitmanPro,JRT,and adwarecleaner

Hijackthis log: Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:49:19 AM, on 1/11/2014
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Users\Kitsuneskyy\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\... Read more

Answer:DCOM process server failure restart and plug and play restart

Here is the Ark.txt and the specs

:GMER 2.1.19163 - http://www.gmer.net
Rootkit scan 2014-01-11 07:02:21
Windows 6.1.7600 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-4 ST1000DM003-9YN162 rev.CC4C 931.51GB
Running: ctobjibr.exe; Driver: C:\Users\KITSUN~1\AppData\Local\Temp\pxtyipow.sys
---- Kernel code sections - GMER 2.1 ----

.text C:\Windows\system32\DRIVERS\USBPORT.SYS!DllUnload fffff880045bdc34 12 bytes {MOV RAX, 0xfffffa800e41a2a0; JMP RAX}

---- User code sections - GMER 2.1 ----

.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\ole32.dll!CoGetClassObject 000007fefe7a7728 14 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\ole32.dll!CoCreateInstance 000007fefe7b87a0 9 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\ole32.dll!CoCreateInstance + 11 000007fefe7b87ab 3 bytes [00, 00, 00]
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\wininet.dll!HttpSendRequestW 000007fefe382f84 14 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\wininet.dll!HttpSendRequestA 000007fefe3f7210 14 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\WS2_32.dll!GetAddrInfoW + 1 000007fefece3101 13 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\WS2_32.dll!GetAddrInfoExW + 1 000007fefecece71 13 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\sys... Read more

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I just rebuilt my game pc and ever since I installed windows 7 64bit anytime I hit restart it says windows is shutting down, the screen goes black and stays black. I have to press the power button to force a shut down and then restart it. BUT, if I shut down windows with the shut down button the pc powers off normally and hitting the power button makes it boot just fine. So everything works perfect, except when I try to use the restart button on windows it hangs after it says shutting down windows.

I have every update available from windows update installed already, disc has service pack 1 on it already.

I am running windows 7 64 bit pro installed. (I did a clean install, no upgrades)



My hardware in it is...... (everything has the current drivers installed)

Gigabyte z170xp-sli motherboard that has the current bios installed.

Intel core i7 6700k 4.0ghz cpu.

Crucial mx300 SSD hard drive.

Evga gtx 1070 video card.

Sound blaster z sound card.

16gb corsair ddr4 ram.

Corsair 650 watt PSU.

27 inch samsung monitor connected via hdmi.

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I've got a problem. This laptop starts over after reboot, within 2 minutes. Gets the error: Windows has encountered a critical problem and will restart in one minute.

MS Security Essentials thinks it has SIREFIR. But wont clean. I cant get MALWAREBYTES to run.

Would hate to reinstall... Attached is FRST log.

What's my next step?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 11:22:11
Running from F:\
Windows 7 Enterprise (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-23] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device... Read more

Answer:Restart loop: Windows has encountered a critical problem and will restart in one minute

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
HKLM\...\Run: [] [x]
C:\Windows\Installer\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe
Click Search button and post the log it makes to your reply.Reboot Normally.

2 more replies
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Hi All,

I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem.

I have just recently replaced my CPU and MB with the items listed below. After installing hardware, I ran KillDisk on the HDD, which will zero out the entire drive. The computer boots normally and will load into windows installation without issue. However, once Windows reboots to start windows for the first time, it is unable to do so. The load windows logo screen will load, and approximately right before Windows would normally load my screen goes black, the system turns off, sits off for about 1-2 seconds, and then turns itself back on and repeats this boot process. It turns off and restarts at the same time every time.

Steps I have done so far in an attempt to resolve the issue but failed with no change in the rebooting behavior:

1) removed all non-essential hardware (CPU, 1 stick of RAM, DVD drive, and Video card were the only things left), and tried reinstalling windows.

2) Swapping out one of the 2 RAM sticks I have to make sure it wasn't defective.

3) Trying to install Windows on a new harddrive to rule out that the HDD was defective.

4) trying to boot from the CD (After the initial install had partially finished) to see if HDD was related in anyway.

5) Installed a very simple DVI video card to see if ATI card may be the cause.

6) Resetting CMOS and rein... Read more

Answer:One initial Install Restart, Windows gets stuck in a restart loop

Sorry you are having these problems. You have already done the most logical things. If it's not the memory, or the video card, or the hard drive, and the only things you have changed are the cpu and mobo, then you might wonder if there is a problem with one of the two. You could always boot a live CD of Ubuntu to see how your computer responds. Or XP installation sounds like a great idea for a test.

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How can I know what caused the Microsoft Windows You must restart your computer to apply these changes. Before restarting save any open files and close all programs. Restart Now Restart Later

It looks legitimate. Probably is but I want to be sure and safe before agreeing to restart. I only need to verify if it's hardware or drivers because I swapped a DVD-ROM for a DVD-RW, connected front USB ports and sound to motherboard, moved USB headset to front USB.

I've been surfing and downloaded a few programs but didn't install any.
 

Answer:Solved: Restart Now or Restart Later

11 more replies
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Hello all, im new here, i found the site looking for topics like this one I am about to post.

A family members sony vaio will not boot up, the computer doesnt load windows XP (The windows XP loading screen appears but will then goes blank and reboots automatically.) When the computer first turns on a blank screen appears with text saying "we're sorry for the inconvienice, etc..." then has a 30 second timer for which option i would like to choose.
These are my options below (which none work).

It doesnt work on Safe Mode, Safe Mode (Networking), Safe Mode (Command Prompt) or even the "last known to work configurations".

Im totally lost on what i can do from here. I need assistence people!!
 

Answer:Sony Vaio Wont boot and Continues to Restart (doesnt even work on safe mode)

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Every time I start my computer and I logg in,my floppy drive's light turnes on and it sounds like it tryes to read something.This is allways supposed to happen.But a few days ago it was doing that and then everytime it did that there was a 1 second blue screen with some writing on it.It looked like some error message.Than the computer restarted it's self.But then I figuered out that when I put a floppy disk into the drive before the drive tests it's self the computer doesn't restart it's self.When I put the floppy in the drive so the computer doesn't restart it's self there is just a short message which sais that Windows recovered from an error.Is there any way I could fix this problem so that when I don't put the disk in,the computer won't restart it's self??????????????????????????????????????????????????????????????
 

Answer:Solved: Blue screen appears than Computer Restart's It's self if Floppy is not in the Drive

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Hello, i just registerd to this website as it helped others......

ok heres my problem...

My computer works normal sometimes but sometimes while im on youtube or doing something like online gaming or windows live messenger it jus crashes the mouse pointer stops and eventually i have to hold the button on my tower to shut down and restart but when i restart the MOUSE,KEYBOARD,MONITOR HAS NO POWER after several trys i have to open my tower and disconnect something like the cd rom and reconnect it then it works.

Also note sometime that instead of freezing it restarts and sometimes but rearly a BSOD (blue screen) comes up.... i dont have time to read the error soo quick...

I WAS WONDERING IF IT IS RAM, OR BIOS SETTINGS THAT DOES THIS IM NT SURE AND I NEED SOMEONE ELSE'S ACCOUNT ON MY PROBLEM.

MY COMPUTER SPECS:

Self built computer:
200gb HD
512 Ram
3.00GHZ
Pentium 4
Mother Board ASROCK P4i65G USB 2.0
x7 Usb Ports

I WOULD REALLY APPRICIATE IT IF SOMEONE COULD HELP ME SOLVE MY PROBLEM AS I REALLY NEED TO STOP THIS
 

Answer:Solved: Computer Crashes, When try to restart no power in the monitor, keyboard or mouse

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While I was away I let vidoe play on my monitors and when I came back My PC restarted and my usb key board and mouse did not work. Luckly I have a PS/2 key board connected to my PC for such an emergency. Then from their I shut down the PC but I did a restart and during the shut down phase It gave me a BSOD.
The restart reinitialized both my keyboard and mouse. And when my PC started back up after proper shut down and I let it set for a while it gave me this.


Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000006
BCP4: FFFFFA800DEBE000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051213-66830-01.dmp
C:\Users\MainPC\AppData\Local\Temp\WER-74069-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Code:
http://rapidgator.net/file/7eb861ab7cd9f4219d03aa2a306d2bb0/051213-66830-01.dmp.html
http://rapidgator.net/file/4e89a5b434322c80f6de3c64a5f1d166/WER-74069-0.sysdata.xml.html
This is my first post I hope I followed the proper procedure.

According to the Blue Screen of Death (BSOD) ... Read more

Answer:Keyborad and Mouse did fuction after restart BSOD during next Restart

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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Hello everyone.

i have a strange problem

when i restart my computer i takes too much time for windows to finish loading.

but then if i turn off my computer and immediatly turn it on again it start very quickly.

how should i fix it?

Answer:windows 8.1 long restart but fast restart when turning on

Is Fast Boot in the Power Options of the Control Panel turned on or off?
Laptop or Desktop?

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Hey everyone...Having some trouble restarting my laptop. I go to restart it and it shuts down to restart and just stays at a black screen so i have to shut down and restart with the power button. Any ideas on how i could go about fixing this? I really don't want to re-install windows. I'm running windows 7 home edition 64bit on a compaq presario cq50 229-wm....Also i don't have a install disc cause i have a recovery drive in it....Thanks!

Answer:Failure to restart when i restart my compaq cq50 laptop

Hello and welcome gr8 try following this Startup Repair

1 more replies
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Hi. Whenever I'm asked if I wish to shut down and reboot now (after, say, uninstalling a program), I say 'yes'. More often than not, however, my restart only gets as far as the 'enter BIOS' screen (is that the POST screen?). To proceed, I have to press the reset button next to my main 'On' button.

Can anyone suggest why this is? Mine's is a new self-build which I'm very proud of bar this wee glitch...

My thanks in advance of any guidance offered.

Answer:"Restart computer now?" - fails to restart

This post is about a similar problem:
System hangs on soft start. Cold boot works fine - Prebuilt - Systems

A BIOS update fixed the booting but it was not without hassles. You might check if there's a BIOS update for your motherboard. Also see if there's a way to go back to how it is currently if the update fails. There's always some risk with these firmware updates.

Edit: But I'm a software guy. Hang on and see if you get better answers from some of the hardware gurus here.

Edit2: as a work-around, when you don't need to use the installed program right away, click to decline the reboot. Most of the time it's rebooting to let go of files used during the install and will just delete them prior to log on. Some programs actually need the reboot to work. But if a warm boot consistently works from the Start Menu you may save the risk of a BIOS update. Unless it's another issue. But I suspect it's a BIOS glitch.

9 more replies
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Hey guys,
im posting on behalf of my brother who gets frustrated and just wants to give up

Basically what was happening was during game play his PC would randomly shut off. It got worse as time progressed,more fequent restarts and then not even being able to power the system up.

Now he has been getting a message after the post screen saying:
Windows did not start up please choose from a start up option (somethingto that extent) then you can choose from safe mode or regular start up.

The problem here is that you cant select anything,no keyboard response and then windows automatically tries to load (windows load screen) and then a BSOD appears very briefly and the system restarts.

Originally I thought his problem was cooling,with the random restarts. But then it started restarting after about a minute that the PC was on. So I thought a dieing PSU. But the windows restarting has got me thinking a bad hard drive or something as an extra bonus to bad power/cooling.



This was a PC purchased from Ibuypower about 3 years ago. I hate that company with a passion.
 

Answer:Random restart/Restart after trying to load windows

Hey I appologize for posting this under the wrong thread. Didnt relize what thread I was under when I posted.
 

3 more replies
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Hello I Have a windows server 2003 machine with Clamwin anti virus and windows defender running.i tried to download a crack for a typing tutor trial version i had found.when running the crack window defender identified a problem and told me i should restart my machine (which i did)after the restart i noticed that my task bar kept disappearing and then reappearing and that My Computer would close shorty after i opened it.so i first ran windows defender again and from memory i don't believe it found anything so i ran clamwin anti virus which found several so called viruses/Trojans which weren't there previously (i have my anti virus run every night).This scan identified 7-9 different problems mostly various Trojans either in c:/Program Files/ like antiviirus.exe was and 3 others that i can't recall but required me to delete them using the command prompt.This brings me to my next problem. This rogue application found away to lock me out of task manager.After finding an online tutorial i was able to get it back running and then therefore use cmd prompt to remove the remaining files that my antivirus had detected. e.g. del /A filename.exethe others being in C:\documents and settings\administrator\Local Settings\Temporary Internet FilesNow my virus scanner and windows defender detect nothing but i still have the problem of explorer.exe being closed and then restarted constantly about every 10 seaconds or so.this is the last remaining problem to solve from this r... Read more

Answer:Explorer.exe Restart/close/restart Loop

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new HijackThis log, along with a description of any problems you are experiencing. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Thank you for your patience.

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Good morning all,

Last night I was tooling around on The Elder Scrolls Online when my computer suddenly turned itself off and back on. Shrugged it off, got back in, tried to log back into the game, and shut down again. Updated vid drivers, ran registry cleaner, repaired game launcher and launched again. At launch, the comp crashed and reset again. Two more times as I tried running as admin to isolate the problem. Finally gave up on the game (figured it was due to the update) and swapped over to a different game. Upon launch of that game, the computer reset again. However this time it wouldn't even let me log into windows. Either after the password screen, or before it even gets there (but always during Windows startup) it resets.

Ran in safe mode + networking. No problems. Tried watching some you-tube videos on some repair options...computer reset again. Ran memtest86 on 4 passes. No errors. Woke up, got back on, same issues. Tried to watch videos in safe mode....and at random time it resets computer again. No other actions have been able to replicate the shut down.

The first shutdown produced an error when i restarted stating that d3dx9_42.dll was missing. I clicked OK on the screen, and it reset again.

Answer:Restart at windows startup after first restart during gaming

Welcome to SevenForums,

If you can still log onto windows desktop, you can try reinstall the Microsoft DirectX End-Users Runtimes(June 2010) full package from HERE


Seeing you have a custom build i assume you've got the Windows 7 DVD which can help you doing a System Repair directly from the DVD or accessing to the System Repair options at boot..

You can first do the basis, and here find some related Tutorials that might help you solving your star-up problem aswell:

System Recovery Options - How to Boot to the System Recovery Options in Windows 7

SFC /SCANNOW Command - System File Checker

Startup Repair - How to Run a Startup Repair in Windows 7

Disk Check - How to Run Disk Check in Windows 7


Also looking at your Specs, you're not overclocking that core i7 3770S on that z77 Sabertooth?

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So, I've been trying out Windows 7, and I've been pleasantly surprised for the most part. However, I've been getting several BSODs, including some 0x124 ones that I didn't have on this same computer using XP. The only new hardware I've installed is a hard drive. Anyways, the non-0x124 ones happen seemingly randomly, and they force the computer to reboot even though I have automatically reboot on error disabled in the system options, so I'm not sure what they are.

The 0x124 stop has only happened twice, but the other ones are more frequent. I'm looking over this thread for help with the 0x124 stops, but I would really appreciate some help with the others! Here are the only two dumps in my minidump folder, which I'm guessing are the 0x124 ones, but I'll post them anyway.

Answer:BSOD, forces restart but have auto restart off

Yes, it contains 1 STOP 0x124 error message. The only possible issue that I could see is with hamachi.sys dated Feb of 2009 and amdxdata.sys dated May of 2009. Beyond that you're stuck with the advice in the STOP 0x124 thread.

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i keep encounter this auto restart error therefore i decided to uncheck the automatic restart checkbox in system properties to get a BSOD so that i know what happen, but even if i uncheck it, my cpu still auto restart without generating a BSOD

i also checked my windows folder but there are no \Windows\Minidump in it

Answer:Auto restart even if uncheck automatic restart

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

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I have a HP pavilion M7590 PC.I have contacted their support and have been told to recover windows.My problem is that the PC boots from startup fine everytime and shutsdown OK everytime.However if I restart it shutsdown then hangs on the Bios HP screen ie the screen (press F1 or esc or recovery drive). THe hard drive lights solildy for a while then goes out and a clicking can be heard.I have tested all the hardware/ memory/ processors everything passes.If i press the power button and hold the PC turns off and when power button pressed again reboots no problem.I know I should just never use restart just the turn off button, but I would like to make my PC better.I did a windows scan and it asked for them to be replaced but I have a recovery drive not a CD and there was no option to point it to there. Although it did sat it could be because it was a different type of windows.I have Win XP Media Centre.I have searched everywhere and it appears I am the only one with this issueHopefully somebody knows.

Answer:My PC does not restart when restart pressed. Cold boot OK

You say"THe hard drive lights solildy for a while then goes out and a clicking can be heard".You need to test your hard drive with the manufacturers software.http://www.tacktech.com/display.cfm?ttid=287

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Hello
I've been directed here by Reid (from the HijackThis Help section.
"Hi debell,

These errors appear to be software related. My suggestion is for you to post in the Windows XP section of the forum, giving them all the detail and explanations you've given me, and let the experts there give you a hand with this."

Here are the 'event' logs. Plus some event that might shed some light on the problem.
A little while ago i had to power off. Upon restarting (after more than 2 hours) the display would 'disappear' while still in the boot-up process. I shut down with the 'power' button on the PC & restarted in Safe mode. That worked. But again a 're-start' from there would go through the whole process but before the 'windows is starting' screen the display disappeared. In fact the monitor seemed to be dis-connected from the source - it has power-supply and 'indicator showed interface with comp - then abruptly the connection itself was gone. Finally after few more tries with the same results, i Chose 'Enable VGA mode' from the startup options screen (where Safe Mode etc are offered as options) That worked. I saw your mail & replying accordingly.
Thanks very much.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 6/18/2006
Time: 11:33:21 PM
User: NT AUTHORITY\SYSTEM
Computer: USER
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arg... Read more

Answer:crash, restart, fail, restart, fail..safe mode, restart, fail..

I don't think those a really errors, only warnings. Windows is just telling you about all the things that can't be started in safe-mode. I'm 50% sure that if you boot into safe-mode on any computer you'll see a whole bunch of those warnings in the event viewer.

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Whenever I try to get updates I get the following message:
"Restart you computer to install important updates" and "Windows
can't update important files and services while the system is
using them. Save any open files and restart the computer, and
then try to check for new updates."
This is constant, never ends.
It may be related to the fact that I once clicked on getting
Windows 10 (download later) and realized that was a bad mistake,
because after that MS didn't give me any real choice: either do it
now, or do it in the next 72 hours! I tried to follow some advice
on various forums to get rid of this, but none of my attempts were successful.
I do NOT want Windows 10 right now, nor in the next 72 hours.
I apparently can no longer get updates, including security
updates, not absolutely sure. The one thing that is certain is
that I am getting this nag screen from "Windows Update" about
restarting my computer, which I have done a hundred times in
the past couple of days.
I need some help.
Thanks in advance.

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Relevance 67.65%

i noticed that recently i haven't been getting my regular windows updates and now when i click on windows update via the control panel, it takes several minutes to load and then when it finally does, it comes up with a red x and the quote above in the
title. I tried opening windows defender as well and it said that it was turned off. i click turn on and it gives me a timeout error after about 2 minutes: 0x800705b4. One thing to note is that i recently got a virus on my computer about 2 weeks ago. According
to AVG it is gone but i have my doubts. i manually downloaded the Microsoft security essential definitions too because it wasn't updating for use and it is now working. The scan is currently in progress but i don't think ill find anything because i did the
same thing with AVG. I tried multiple things from threads like restarting the services and such but to no avail. Please help me, i'm desperate for a windows update. Ill provide any system information that is required for the solution.

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This problem started when I accidentally agreed to upgrade to Windows 10 which put that update in my queue. I subsequently cancelled the update but the upgrade remained. This was a problem for me because Windows 7 could not update itself while the Windows 10 update is in the queue and I have important third party software that won't let itself be installed on an un-updated computer. So I am stuck.

I called Microsoft and they were able to (after much time) get rid of the Windows 10 update. However they left me in a never-ending loop of "Restart your computer to install important updates" and my software still won't install. I spent another 2 days on the phone with Microsoft techs and they exhausted their tools and told me reinstalling Windows 7 was my only choice - trying to avoid that. I do have a restore point but it's back in May which is doable I guess but I've had bad luck with restore and am looking to solve this another way.

More details:
* Restarting from the prompt in Windows Update does nothing
* Clicking on check for updates tells me I have to restart first
* I have the original Windows disc that came with the computer, but it is a recovery DVD only and did not give me the option of repairing Windows Update.
* I ran scannow and SURT. Didn't work.
* I have not got any windows error codes
* The only update in my history is the KB947821 hotfix. Something the Microsoft techs did removed the other history
* I uploaded the SFC details file. The CBS... Read more

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Relevance 67.65%

Whenever I try to get updates I get the following message:

"Restart you computer to install important updates" and "Windows
can't update important files and services while the system is
using them. Save any open files and restart the computer, and
then try to check for new updates."

This is constant, never ends.

It may be related to the fact that I once clicked on getting
Windows 10 (download later) and realized that was a bad mistake,
because after that MS didn't give me any real choice: either do
it now, or do it in the next 72 hours! I tried to follow some
advice on various forums to get rid of this, but none of my
attempts were successful.

I do NOT want Windows 10 right now, nor in the next 72 hours.

I apparently can no longer get updates, including security
updates, not absolutely sure. The one thing that is certain is
that I am getting this nag screen from "Windows Update" about
restarting my computer, which I have done a hundred times in
the past couple of days.

I need some help.

Thanks in advance.

More replies
Relevance 67.65%

Hi,

I have a Windows 7 x64 machine that is permanently stuck trying to install the same update.
I have followed various posts off of MS websites to rename SoftareDistribution etc. but none have helped.
HAve tried
1. Boot intoClean Boot Mode and try updating again.
2. Run the Microsoft Fixit and see how it works.
  

   
How do I reset Windows Update components?

3. Try System Update Readiness tool by referring toWhat is the System Update Readiness Tool?.
4. Run
System File Checker tool and see how it works.

The WindowsUpdateClient log posts the error 0x80070bc9

CBS log has the following:
2012-09-22 15:09:44, Info                  CBS    Session: 30251211_3937697323 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Session: 30251212_293967167 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386,
Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, Distribut... Read more

Answer:Windows Update loops with a "Restart your computer to install important updates"

Thanks Alex
I had already tried the steps in the post you linked.
In the end I have had to reinstall Windows 7 over the top (keeping all settings) and this has fixed the issue with Windows Updates.
It is frustrating that I could not find a solution as I do not like glossing over the issues without first finding a solution but unfortunately it was not my pc and time was against me.
Thanks for all the replies.
Simon

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Hi! When Windows update has just installed all the pending updates, the start menu don't show the option "update and restart", only "restart", "shutdown" and "sleep". It's normal?? I have Windows 10 PRO Fall Creators Update 64 bits.
Thanks!

Answer:Windows 10 Fall Creators Update (1709) don't show update and restart

Originally Posted by NSchwender


Hi! When Windows update has just installed all the pending updates, the start menu don't show the option "update and restart", only "restart", "shutdown" and "sleep". It's normal?? I have Windows 10 PRO Fall Creators Update 64 bits.
Thanks!



Sounds normal to me. Since all of your Windows Updates are up to date, there aren't updates to restart to.
Next week the first Tuesday of the month will probably have cumulative updates as well as other updates available sometime during the week and when the computer is ready to download and then install them you should see the option to update and restart shown again.

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Before the recent update, in windows update ?Advanced Options? screen, I selected ?Notify to schedule restart? so my PC will not restart by itself after an update, as mentioned in this article How to Schedule Restarts for Updates in Windows 10

Yesterday after windows update, ?Notify to schedule restart? is missing (see screenshot below). Now the PC will restart automatically after a Windows update. I have unsaved documents lost when it restarted by itself yesterday.

How to get back the ?Notify to schedule restart? option? I only want to manually restart my PC after an update. Thanks

Answer:Win update “Notify to schedule restart" missing after recent update?

Hi, how do you get it back? It's changed slightly. You need to go back one from that screen, click restart options.

Note there is also now a 12 hour max 'active hours' period you can specify which stops restarts in that period.

15 more replies
Relevance 66.01%

Before the recent update, in windows update ?Advanced Options? screen, I selected ?Notify to schedule restart? so my PC will not restart by itself after an update, as mentioned in this article How to Schedule Restarts for Updates in Windows 10

Yesterday after windows update, ?Notify to schedule restart? is missing (see screenshot below). Now the PC will restart automatically after a Windows update. I have unsaved documents lost when it restarted by itself yesterday.

How to get back the ?Notify to schedule restart? option? I only want to manually restart my PC after an update. Thanks

Answer:Win update “Notify to schedule restart" missing after recent update?

Hi, how do you get it back? It's changed slightly. You need to go back one from that screen, click restart options.

Note there is also now a 12 hour max 'active hours' period you can specify which stops restarts in that period.

5 more replies
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We have 7 computers on a local network 3 of them have local printers 2 and are brand new Vista equiped. we shared the local printers on the vista machines but they are unaccessable from one vista to the other... it works from an XP to a Vista, but not from a Vista to a Vista.... go figure.... When we try to add the printers, the error message that we get is: "windows cannot connect to the printer. the local print spooler service is not running. please restart the spooler or restart the machine."
I would appreciate any help...
Thank you

Answer:windows cannot connect to the printer the local print spooler service is not running please restart the spooler or restart the m

I ran into this exact same issue today.
 
The way we fixed it was by checking the Properties on the Print Spooler service under services.msc.
Go to the Log On Tab and make sure that the 'Local System account' option is selected along with the 'Allow service to interact with desktop' box.
 
Then set the Print spooler service to auto and start it.  After that you should have no problem installing your printer (s). 

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