Computer Support Forum

Contents of External Drive Not Showing

Question: Contents of External Drive Not Showing

I have a similar issue... my laptop (running XP) got into a bluescreen/reboot death cycle.

So, I bought a new Vista laptop, and an enclosure for the old PC's drive.

When I attach the drive to the new laptop, it's light goes on, I hear the disk spin up inside, and a few moments later, it appears as my "F:" drive.

But, when I click on the drive, it looks as though it's empty. Nothing there, no file folders or files, nothing.

Is there something I may be doing wrong?


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Preferred Solution: Contents of External Drive Not Showing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Contents of External Drive Not Showing

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Hi, I have a USB3 1TB WD Elements external hard drive which has stopped responding.
I was using it with the laptop sorting out files I'd backed up ready to put back onto my laptop after a 'return to factory settings'. It worked no problem.

Then I attached it to my TV to watch some stored films from it. At first the logo's showed and it tried to play some then just became unresponsive and was not even recognised as being attached to the TV. The light came on the hard drive as if it was working. We are travelling in a motorhome, and during this time the 12 volt power consumption acted as if a film was playing. There was ample power available.

When I attached it back onto my laptop it made the usual noise indicating that a USB device had been attached and the lights came on the hard drive, but it does not show up in Windows Explorer.
The first few times I got the green usb logo bottom right task bar, and it showed there as being attached when I click to remove a device. Now it does not seem to get the green usb logo even.

It makes the usual sounds when attached and detached.

I have tried 2 different laptops with same results.

I know there were some files on the hard drive when I got it. One was for a software trial and a couple of others. If I have deleted these accidentally, could that have caused the problem?

All my back up stuff is on there, so please can anyone help?

Thanks, Jan

Answer:external hard drive not showing contents

Hi, just some extra information in case it helps.

I have tried using it on my Asus Eee Shell series 1001PX notebook and my Acer Aspire 5542g laptop.

I have looked in Device Manager where it shows up and says it is working properly. Under volumes there is no information given against all the titles disc; type; status etc.

Hope this helps


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I have just formatted my hard drive and installed windows xp pro. Everything works fine except when i try to explore contents of my dvd drive after inserting a music or data cd i know contains information it shows blank, as if no info is on the disc. when i open media player it plays the music no problem at all. Can someone please help?

Answer:Dvd rom drive not showing contents of cd

try downloading the newest drivers + filmware for your particular dvdrom drive from the mfg

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I am using Windows XP Home.Is there any freeware that shows the contents of my hard drive as a pie chart, so I can see which folders or files are taking up most of the space?

Answer:Showing contents of hard drive as a pie chart

jacksony,Have a scroll thro click hereRegards Bob

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Hi Guys,

I am trying to fix up a computer for a friend of mine who has windows XP SP2. It boots up ok, but after logging in, I can't see the contents of C: or the start menu.

Logged into computer in safe mode as Administrator and I could get a RUN box there. Managed to get an IE window and a network connection, downloaded ComboFix.

Looking for next steps. Thanks!

Answer:Windows Booting, not showing contents of drive or start menu, dl'ed ComboFix, Next Steps?

I just tried to use Unhide.exe. No dice. I can't find my friend's files...

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I want to sell my External Hard Drive. If I Move all the contents unto another hard drive (not delete.. move).. can some tech smart person still see what I had all the hard drive?? Thanks!

Answer:If I move all the contents from my external hard drive Can they still see it?

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Does anyone know of a program that can keep track of the contents of my many external hard drives? I'd like a sort of catalog that just shows the contents of my various hard drives, not necessarily links to the files, drives. Almost a literal "table of contents" for my externals...

Answer:Software To Track External Drive Contents?

I remember someone mention before a software.. Something got to do with... Tree..

Can't remember.. I'll try to find the link and post back if I could.

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I have installed a Samsung SH-D162 external DVD drive on my HP Touchsmart IQ524, Windows 7, via USB and here is the issue:

It shows in Device Manager, in my computer as drive G under Devices with Removable Storage. I am unable to read anything on a disc. If I right click on the G drive it will run for hours. I have hooked it up to my neighbor?s computer, XP, USB and it works fine. I have removed the upper and lower filters in regedit and re-installed the driver. This has sucked enough out of my life. Can anyone provide an answer?

Answer:Windows 7 wont read contents of external DVD drive

Some external drives do not draw enough power from the motherboard to make them work without one of those USB cables you plug into two USBs on your computer and the other side into your drive. It may be this.

Has the same drive worked on this computer with another operating system installed. If not this may be it. You can get these cables at most electronics stores.

If the drive HAS worked on the computer with another operating will be something else.

Please try other USB ports if you have not tried that already.

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I just switched from Windows XP to Windows 7, I backed up all my files to an external HDD and now I've transferred them all back, but I've noticed the folder they were in says it's read only... or rather, it's not ticked, it has a blue square on read only.

According to Security I have access to everything... is this a problem or not? Should I go to folder properties and make read only unchecked just to make sure all my files will be usable and modifyable?

Answer:Just switched to Windows 7, contents of External Drive are read only?

Hello Xirix,

A blue filled check box is just the default neutral setting that is always displayed. File is not read-only. For a folder, it means all files in the folder not to be set as read-only.

Read-only File and Folder Attribute

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Seems there must be some program out there that will create a searchable Explorer-like document (such as html) of the contents of an external USB drive. Anyone know? I can already create lists but I am looking for something as described above.

Answer:Create a searchable Explorer-like document of external drive contents?

This might work ... just be sure to un-check any bundled garbage that may come with the download
SearchMyFiles - CNET

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The System Volume Information folder is taking up about 18% of one of my 2 external hard drives. (I can't remember if I have actively programmed anything to be stored in that file.) In any event, is it safe to delete some of all of the files in that SVI folder?

Thanks much!

Answer:Is it Safe to Delete Contents of System Volume Info in External Drive

Basically the system volume folder is restore points. I wouldn't really recommened deleting it. It does a lot to keep your links in order. Also is you delete it you probable wouldn't be able to open some applications on it. You can turn off system restore under system settings in control panel. But this will stop restore for you computer also.

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I have a Samsung s2 1tb external hard drive.

Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive.

A pop up box will then appear stating "you need to format drive"

I know if I reformat it I will lose all my data which I will not do.

When I look in device manager it states that the external hard drive is installed.

I attempted to go through start menu and type cmd then F: and it states "The volume does not recognize this system file. Please make sure all required system drivers are loaded and the volume is not corrupted."


Answer:Samsung s2 external hard drive not loading showing local disk F drive

With the external drive connected, Go to Disk Management (Start > type: "computer" > click on Computer Management > click on Disk Management)

Determine which disk is the external drive.
If the external drive shows here as a healthy volume, Right click on the large box to the right of the "Disk 1" / "Disk 2" lable and choose: Change Drive Letter and Path.

If there is nothing but a grey box or "Unallocated Space" next to the disk number then Right click on the disk number (the box) and choose: Change Drive Letter and Path.

Change the drive letter to anything else > OK.

If you can't do any of the above post back. If you can post a screen shot of the Disk Management window that can help.
Do not initialize the disk or format it or you will lose your data.

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HelloI have recently upgraded from vista 32bit to Windows 8 Pro 64 bit. All my important data was stored on Icybox External Drive enclosure in RAID mode (fully working before the upgrade).
Since the upgrade it is not showing up under "My computer", and then I go to disk management it is showing as an invalid Dynamic drive. I spent about 18 hours in various forums searching for solution, tried everything suggested, nothing worked.
I need the data that is on the ICYBOX and cannot convert it to basic disk until I get the data off.
The commercial software recommended did not work either.
Loosing my will to live!Anyone has any suggestions please?
Thank you

Answer:external drive showing as invalid dynamic drive after Win8 upgrade

Check here:

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Hi all, I purchased a external drive to back up files on our desktop and laptops. I am looking for easy way to do this, do I do all files or do I have to go into all of them one at a time. I say this because one laptop is my daughters, can I just send all her pic and music files all at once. Our main computer(desktop)is windows vista, everyday it's getting louder and louder and each morning its shows a message says configuring and it's like counting down. This takes long time. I looked at the space left. It shows space available on (c) and on d it's full which is recovery so I don't have a clue how files got on there. My hubby doesn't know much about even getting on computer, but when he does it seems something goes wrong. I want to clean up and get rid of files so my son who's 11 can use it for games. It's so slow and I don't want to delete wrong things.  From reading here and just knowing not to delete recovery. How do I clear out space on D...I tried opening some files on it but they all seem to do with the windows system. What can I do with my desktop ?And is it possible to clear out all files from is about 5 yrs old...and she has alot of music and pics on there..just wondering if it's worth time to clean out the files. It takes forever to get online and when we do its so slow. Hope I'm not sounding to confusing.any suggestionstygreat site so far

Answer:need help with using external hard drive also my recovery drive(d)showing full?

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. You have presented more that one issue. The forum will help you, but some detail is needed. What OS are you using?  What make and model of eternal drive do you use?The proper way to remove programs is in the con control  panel. But Music and pictures files can be copied to a CD-R or DVD-R and removed from the computer. The external drive can also be used to transport files from on PC to another. But using DVD-R or CD-R is preferable. The best use of an external drive is to make a backup of the operating system and programs.Avoid putting files on the recovery partition.

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i'm using windows 7, my external hard drive shows up in my devices and printers section but it won't show up as a drive, so i can't view any files in that external hard drive. if i put a memory card in, it shows up as a drive and a flag shows up for when i want to unplug that drive and it asks if i want to remove my external hard drive too.

normally when i turn on the external hard drive it autoplays but it doesn't do that anymore.

i don't understand why it shows up in my devices and printers but not as a drive when i open windows explorer.

i've looked into the external hard drives properties and it all says that the device is working properly.

Answer:problem with external hard drive not showing as a drive in windows 7

Go into Control Panel (classic view) ---> Administrative Tools ---> Computer Management ---> Disk Management.

In bottom-right pane, if you see a horizontal band representing a drive with no drive-letter assigned to it, that's the cause of your problem. You need to give it a drive-letter:

Right-click that horizontal band and choose "Change drive letter and paths".

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i have a freecom external hard drive. it was working fine until one day it decided to stop working.

this light on the drive lights up but i can't hear anything working inside it. and now it won't show up as a drive when i open windows explorer.

please help?

Answer:External hard drive not showing as a drive in windows 7

Hi have you tried it in another computer to see if it works there

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Hi all, I'm new to the forums, but I need help.

So I'm sure you have to answer questions like this all the time, but I looked through several different threads and none of the solutions given worked for me. I have a 500gb WD MyPassport external USB drive. It used to work fine on this exact computer/OS but all of a sudden the computer stopped acknowledging it. I had installed several games onto it, as well as put a few other files on. Right before the computer stopped the acknowledgement, every time I would open computer and go to my G:\ drive, it would run slowly for a minute then the panel would stop responding. Now the computer just won't see it at all. I've looked through disk management and it's not even showing up as an unregistered device or anything. I used the command to show any hidden devices, but that didn't help either. I'm out of ideas. If anyone could shed light on this, it would be great.

Btw, I'm using a Windows 7 Ultimate 64x. Also (some of you are gonna yell at me for this) I'm running it as a partition on my Macbook. I don't think that has anything to do with it (because my Lion OS still recognizes the device fine), but maybe it does. Thanks in advance

Answer:USB External Drive not showing up

Hello babowen and welcome to Seven Forums.

Have you tried plugging the WD into a different USB port?

You could also try running the WD Data Lifeguard Diagnostic test on the external.

Data Lifeguard Diagnostic for Windows

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I have a Buffalo 500G external drive that has worked great for about 6 years. As of the other day, when I plug it into USB, I hear the usual sound from Windows, but I don't see the disk in My Computer. I can hear the disk running, also.
In Disk Management, I saw the disk, but no drive letter and it also showed 100% Free Space, which is incorrect.

My other Buffalo External drive IS showing up normally, so it doesn't seem to be a Windows issue, but I'm wondering if there are any utility programs or something to try to gain access to this disk? Or any suggestions.

At this point, I'm wondering if I will have to do a recovery. Some of my data is backed up and some is not.

Any suggestions appreciated.

Answer:External Drive Not showing up

Hi there,

It's possible that the hard drive is working fine but the external enclosure that houses the hard drive has gone bad. If you're comfortable in dissecting the drive, you can take out the hard drive and connect it to your computer via USB HDD adapter.

One thing, try connecting your Buffalo external drive to another USB port and see if it works on another port. Hope everything works out well for you.

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Hope someone can help me. I've been using a WD passport usb drive for the last 8 months or so without any problems. Recently it started acting funny and my laptop was treating the drive as if it was the first time i'd plugged it in. Now it's gone weird.
The laptop registers it as a new hardware and installs and then tells me it is ready to use but when i look in "My Computer" its not there.
I checked on disk management and its not there either.
checked on device manager and it shows as a usb mass storage device installed and working correctly but it doesn;t hold any other detail of the device (ie capacity etc).
The device itself seems to be working fine, no unusual noises or vibrations.
Ichecked it on another computer and exactly the same thing happens.
I tried it with a different cables as well
someone suggested it might be virus
Can anyone help please?

Answer:External USB drive not showing

leave the device plugged in. go to the device mgr and uninstall the USB driver(s).

reboot the system.

autoconfig should find the right drivers and reinstall them for you

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I used a docking station today to format a new drive and was going to copy my digital photos HDD to it but nothing is showing up in Computer but my OS, the optical drive and my digital photos drive. I had assigned the USB connected drive as letter (R) but it's not showing anywhere. Am I overlooking it?

I've got it now. I went into Disk Management and right clicked on that drive and changed the drive letter. It now appears and I've made the transition of copying the photos from (F) drive to the new (S) drive. There was about 76G of photos on that drive so it may take a while.

Answer:USB Connected External Drive Not Showing

Does the drive show in Computer Management, Disk Management? It had to at least once to get a drive letter assigned.

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Installed Windows 7 on my MSI Wind U100 with out any hitches. The only problem is that although my external drive is recognized and shown as functioning in Device Manager, it doesn't show up in Windows Explorer. USB sticks show up just fine. Tried 3 different functioning external drives without success.

U100 Win7 Drivers installed
Upgraded BIOS 11/2/09

What am I missing?

Answer:Explorer Not Showing External Drive - Help!

Let me guess. Are they all empty drives with 0 space used?

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I usually use the hard drive with the desktop, however the other day I plugged it into the laptop, it was running at the time, and was accidentally unplugged, since then it doesn't seem to be recognized in either computer. The laptop will make the noise when I plug in the external drive, and it shows up in device and printers. It does not show up in computer management though. I have tried the chkdsk, but it wont work, I am pretty sure I have the right letter, but says no volume. Please help.

Just an add on, the hard drive does light up, but does not spin. I did try installing it in the desktop, but it was not recognized when I tried that.

After awhile of being plugged in the hard drive shows up in disk managment, however when I try to Initialize it, it says I/O Error

Answer:External Hard Drive not showing up.

Hello jimithing33 ,

Getting an I/o error usually isn't a good sign as often it's related to failed hardware. I guess you already tried using different USB port and cable. What model is this HDD? Is it power fed through the USB cable? You could run the manufacturer’s diagnostics tool to see if it will detect it.

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Can anyone help please? My Windows 10 updated the other day and since the update my EHD isn't showing up on my PC but I know it's there as it is showing in Device Manager and when I right click on it and go to "Properties" it tells me it's working properly, but I can't use it because it's not showing up in my Devices and Drives! I'm going round and round in circles here trying to sort it out.

I tried to update the driver but it said I had the latest one.

I uninstalled the EHD, waited a while then plugged it back in, restarted my PC and it's showing up
again in Device Manager but it's still not showing up in Devices and Drives. :-(

I don't know what else to's there..but I can't' use it and the annoying thing is, many of my programs I use are on the EHD so I can't use them. :-( I use a very old graphics program which I can't get again so really need to get my EHD working.

Thanks in advance.


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics, AMD64 Family 22 Model 48 Stepping 1
Processor Count: 4
RAM: 3512 Mb
Graphics Card: AMD Radeon(TM) R4 Graphics, 512 Mb
Hard Drives: C: 916 GB (849 GB Free); D: 13 GB (1 GB Free);
Motherboard: HP, 2B3B
Antivirus: Windows Defender, Disabled

I have AVG Antivirus which scans daily so don't know why it's not on the list.
&... Read more

Answer:External Hard Drive Not Showing Up

Have you tried to go into Device Management and change the drive letter? That works sometimes. You may want to run the hardware troubleshooter by typing Troubleshooting in the search box then following the prompts.

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bought a 320GB int. Drive to replace the 40GB internal i use in an enclosure.The 40GB is set to MASTER & i did the same to the 320GB i can hear the the system make that familar sound when you plug a USB device but don't see the drive.When i unplug the USB i could hear that sound again.This is a brand new HD strait out of the static free bag.Please help...



Answer:New external hard drive not showing

The new external drive needs to be formatted. With the external drive connected, Right-click on My Computer and select "manage" disk management, and right-click on the external drive in the list and select format

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Hi. I have a new ide drive external enclosure. When plugged in to the USB socket xp and Vista both recognise it and install drivers. Device manager says it is working. But there is no sign of the drive in My computer. Anyone know how I can I make the drive accessible?Cheers

Answer:IDE/USB external drive not showing in My Computer

IS drive brand new? look in My computer - right click - manage - strage - disk management rightclick to initilaise / formatIf old drive in new external caddy check jumper is set to master.

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Hi everybody. I have a problem My 3TB Western Digital Hard Drive is not showing up on any PC I connect it to. The light on the drive itself is on, but no where on the PC does it register.

I am pretty sure the disks aren't spinning either, but that is probably because the computer isn't picking it up, and no vice-versa. Any help with this?

Answer:External Hard Drive not showing up anywhere

Please fill in your specs.
Some motherboards require that you configure the BIOS to accept larger drives (2, 3Gb>).
If you're positive that the disks aren't spinning, then that's a red flag as to why the computer doesn't see the drive.

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I have a western digital 2tb hard drive and I am unable to access any of the information on it. It is listed in the devices and printers, but it doesn't give me many options to do much, just view it.

I know that it works on my hp laptop, but the laptop has since crashed. I purchased a new hp desktop and this is where my troubles are.

I tried to find it in disk management, however, it is not found there either. I'm not sure what else to do to access my information.

Any ideas?

Answer:External Hard Drive Not Showing Up

Hello Trixi

Try a different USB port with the WD Ext HD power turned off. Then power it on to see if the device is found & added. Then check Disk Management.

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My entire life is on my external hard drive - it's supposed to be my back up. Now I have an issue with that.

I'm running XP with all updated security profiles and the latest SP. I have an external hard drive that has been working fine on this box, but recently, the computer isn't recognizing it. It gives me the whole "driver not found" scenario. But it can't find the driver anywhere on the net, my computer, or anywhere else.

It's a Western Digital hard drive, and I think it's called a Passport drive. Apparently, talking to my dad, they're ****ty little drives. Which sucks. All my music, pictures, and writing (freelance and published fiction writer) was on this drive cause I was going from one box to another.

Help! Please tell me that my data is at least salvageable!!!

Answer:External Hard Drive not showing up! BAD!

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My WD external harddrive will not show up on my macbook pro and I just bought it. I want to format it but as I said it doesn't show up, even when I go to disk utilities. The harddrive does show up on my windows. What to do?

Answer:WD external hard drive not showing up on Mac

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I have attached a Buslink USB2.0 external hard drive.I have backed up 13G of stuff from my C: drive and I thought I would store some large 4G+ .iso files as well. I tried to copy one on to the drive and got an error message saying the drive was full. According to Properties there should be 63G free. Any idea what the problem might be?

Answer:External drive showing full

Not sure if I'm on the right track but, if the iso files are avi or similar then usb may not be able to process data (has to be firewire).

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Hi, I recently bought a 1TB Seagate external drive and have connected this to my computer (Wndows XP) via USB. The drive is recognised in disk management as Disk 1 Expansion Drive (I've assigned it the letter G) - Healthy (Active) and has a blue bar indicating that it is formatted. Unfortunately the drive is not showing up in My Computer, although it appears to be working and its green light is on. If I turn off my computer then open Disk Management next time I switch on I find that the drive does not now have a letter assigned.I would be grateful if you could tell me how to access the drive. Many thanks for your help.Trainman2_________________________

Answer:New external drive not showing in My Computer

I would try re-formatting it.

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So I recently purchased and installed a new hard drive in my PS3. To do that I had to reformat my Western Digital 250 GB hard drive to FAT32 format. Ok, so that's all well and good but I then decided to take my PS3, 60 GB HD (the brand escapes me, but it's a big manufacturer of hard drives) and put it in an external hard drive enclosure. I figured that it's a perfectly good hard drive so there was no sense wasting it. Anyway, as technologically impaired as I might sound after this (which I'm really not) I feel compelled to divulge that I actually did not know that two external hard drives shouldn't be too close to each other. As soon as I put one on top of the other, the 60 GB hard drive beeped and a message popped up saying it needed reformatting. So after reformatting everything a second time, I plugged in the hard drives and the 60 GB one showed up but my 250 GB one did not. It's showing up everywhere else (disk management, device manager) but not in My Computer. So I have no access to it at all. Also, I did not need to reformat the 250 GB HD since my computer gave me no message indicating that I should. I'd rather only use reformatting as an absolute last resort since it takes HOURS but if it's necessary that I'll have to break down. Throw other options at me first though.

If I lost you in the midst of all that jumble, tell me, I'd be happy to explain further.

Answer:External hard drive not showing up


Have you tried assigning the drive a letter in Disk Management?

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I solved it on my own. Thanks anyway .

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I have an HP Pavillion notebook that doesn't see a Toshiba Cavio external drive. I plugged the drive into a desktop and it saw the drive. I plugged a mouse into both usb slots on the laptop and it worked.The laptop is Windows 7 and the desktop is Windows 8.1 Any idea why the laptop isn't seeing the drive?

Answer:Laptop not showing external drive?

Got it to work! I noticed in device manager it saw the drive but in properties, general, it said the driver software could not be installed due to corruption, error 39.

Looking on the net it said this was due to a registry problem. Following the shot in the dark theory I ran this registry cleaner called Ace Utilities. I've used it before and it's very reliable. It found 750 errors which were removed.

Then I noticed an icon on the desktop for Seagate Diskwizard which was pointed out to be made by Acronis and used snapman.sys. I removed it with Revo Uninstaller and rebooted.

The drive is now seen and works with Shadowprotect backup software. Thanks for everyone's help.

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Hi guys, I'm having a problem with my external hard drive. It's not showing up under my computer, disk manager or device manager. I have been using it with no problem until hurricane wilma and my power was out for 5 days. When I booted up the computer it wasn't there. it only has a blinking green light usually the light is solid. I tried inserting the disk that came with the hard drive, unplugging the drive from the computer and replugging it neither has worked. I was not using the computer when I lost power. I'm running windows 2000 pro, and Que M3 external drive. Any ideas on what else I can do? Thanks, Danu

Answer:external hard drive now not showing up

I tried d/ling the tppinst.exe driver and rebooted computer, that is not working either. The green light is still blinking. All my cleanup utilities,firewall, antivirus, games, mp3's ect is on that E drive please help. Thanks, Danu

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My 1TB Western Digital external drive is showing up as a local drive under My Computer after I formated it. How do I make it show up as removable storage again?

Answer:External Drive Showing Up As Local...

Quote: Originally Posted by DaveTheRealtor

My 1TB Western Digital external drive is showing up as a local drive under My Computer after I formated it. How do I make it show up as removable storage again?

What did you format it to? (NTFS, FAT32)

I assume it is a USB device, correct?

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Windows xp pro is not showing a drive letter now for my external hd. It shows up in device mgr. that it's working fine. tried in laptop and other pc with same results. Maxtor 40g

Answer:External drive letter not showing

Does the drive show up in disk management?

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I've connected an external Samsung USB hard drive (not a stick) to my fully updated Win 10 PC and it doesn't show up in File manager.
I've gone into Device manager and it shows it as:
'Samsung M3 Portable SCSI Disk Device'
but it's not a SCSI drive.
I tried updating the driver but Windows says it's using the best driver already. This looks like a Windows issue, so what else can I do to force it to recognise the drive?

Answer:External hard drive not showing

Originally Posted by tallonius

...I tried updating the driver but Windows says it's using the best driver already. This looks like a Windows issue, so what else can I do to force it to recognise the drive?

You can try uninstalling it in Device Manager and see if it will recognise it correctly the next time. You could also try it in another port (after uninstalling it). If you have a choice, try in a usb2 port.

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So, about 2-3 weeks ago I had been hooking my external hard drive up to a notebook because I was in the process of moving my desktop. Around the time that I was preparing to leave the house, the drive no longer would show up on the computer anywhere. I checked My Computer, and shortcuts that were for the drive said they couldn't find the file to open. Now, no computer will acknowledge that it is plugged in. I am using a Buffalo Ministation. The USB cord works just fine because my phone connects to the computer with no problem.

The only change that happened while I was there was that I added a name-tag thing to the top of it (the one you print out of the hand-held machine). I dunno if that is magnetic or not, but I have since removed it. Any help would be appreciated!

Answer:External Hard Drive not showing up

Anyone have any ideas?

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I'm having quite a problem here. My external hard drive (Astone - 2Tb) isn't showing up on my computer - or anybody else's. I lent it to a friend, and I believe he may have been rough with it (The base is missing 2 screws), and after receiving it back the following day, I plugged it into my laptop. It came up with "Installing device driver software" which is odd, since I've used it on there many times before. Afterward, it would flash in My Computer for a second coloured grey, then disappear. It does not appear in Safety Removal Hardware either. I've tried this on several computers, but with no difference, and the blue light still works. The problem is definitely with the Hard Drive, since thumbdrives still work fine. Reformatting isn't an option, because there are important, irreplaceable files on there. It does, however, show up in control panel > Hardware and Sound > Devices and Printers. I still can't access it though - When I right-click and go to browse files "Removable Disk (D: )" is written in grey. Is there anything you tech geniuses can do to help? I'm really getting desperate here...

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I have an external hard drive that I have used regularly with a Windows 7 machine via esata
that does not show up when plugged into my Windows 10 notebook via USB.
I can see it under the disk management, but there is no drive letter assigned so I cannot access it.


Answer:External Hard Drive not showing up

If there's no letter assigned to it then it's hidden. Right click on it -> Change Drive Letter.... then assign a letter for it.

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I am experiencing the same problem as listed in other posts on this topic, but with a twist that is keeping me from resolving the problem.

I have a 160gb WD USB external drive of my brother's that I'm trying to save for him, and we're experiencing all of the same symptoms as the other posts on this topic. The drive is automatically recognized when plugged in, drivers auto install, windows correctly identifies the drive and gives full drive name, device manager says it is there and operating properly etc etc, but the drive is not listed in windows explorer as others report. When I try to change the drive letter in disk management as the many other posts suggest, changing the name is not an option for this drive. My only options for the afflicted drive are "New simple volume", "New spanned volume" and "New striped volume" and of course properties.

Here are a list of fixes I have tried without success.

1. Tried different USB ports and different USB cable.
2. Tried 4 different machines running Vista Ultimate SP1 (Desktop Core i7 6gb RAM), Vista Basic (Desktop Core 2 Duo, 4gb RAM), Vista Home Premium SP1 (Laptop Core 2 Duo 2gb RAM) and XP Home SP3 (Laptop Celeron 512gb RAM)
3. Stopped device with "safely remove hardware", uninstalled through device manager, rebooted with device connected.
4. Renamed hard drives and optical drives to x-z to make D-G available to afflicted drive.
5. Repeated all steps with hard drives and optical drives as... Read more

Answer:External USB drive not showing in Explorer

Well since it doesn't seem to work in any computer, this is a problem with the drive. Are you sure that it is still good?

What was the computer running that it first worked with?

Is it FAT or NTFS?


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im new to windows 7 coming from xp and i was plugging in one of my external hard drives for the first time into my new pc and windows installs the driver but its no where to be seen in my computer

i go into disk management and its there but has no drive letter but the problem is it wont let me assign a drive letter when i right click only options i have is convert to dynamic disk or delete volume

i really need windows 7 to see my drives i have 6 external drives all work fine with xp only tried this one on win 7 but i assume the others will have a hard time to since its nothing wrong with the actual drive

any ideas?

Answer:Problem with external drive not showing up

i figured it out this thread can be closed thanks

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I have an external hard drive that I have used regularly with a Windows 7 machine via esata
that does not show up when plugged into my Windows 10 notebook via USB.
I can see it under the disk management, but there is no drive letter assigned so I cannot access it.


Answer:External Hard Drive not showing up

If there's no letter assigned to it then it's hidden. Right click on it -> Change Drive Letter.... then assign a letter for it.

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Today, my external hard drive has not appeared on my PC. It did work before I went to sleep yet when I began my PC in the next morning, it didn't show. Can you please help me how to fix this?

Answer:External hard drive not showing up on my PC

Hello there,

There are a lot of different reasons for an HDD to stop showing. A few things you can try are:

Try using a different USB cable, make sure it is as short as the original one, or even shorter. This is important it terms of providing enough power for the drive to function properly.

Try connecting it to different USB ports.

Try connecting it to a different PC.

Sometimes the drive can misbehave due to insufficient power even if it appears to be spinning make sure you connect the HDD directly to the USB port and not through a USB hub.

Check if you can see the HDD in Windows Device Manager and in Disk Management. Good luck.

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On my external harddrive it shows that all the data is still on it if you check the space used. But if I open the drive it does not show any folders. Not even if I say show hidden files. And if I put in the command it says it is not as an internal or external drive. If it is a virus. Is there any Virus program you can recommend that would make me lose my data but will remove the virus.

Answer:External drive not showing files

Folders And Documents Hidden By Virus to Clean An Infected Computer

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This drive has always shown as drive FMy digital camera was shown as GNow for some reason the drive letters have been reversed. How can this happen and is there a way to correct it?No majour problem but I would like to know how it happened.Win XP SP2

Answer:Why has my external USB hard drive showing as G

somebody may come up with the true definition of what has happened, the less informed of us say welcome to the world of computing.johnny.

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Im here to write an HELP thread for my external hard drive.
Well first off its a SeaGate 250GB Hard-drive (USB) i plug it into the USB port with cable and the light comes on saying its connected.
I go onto my computer and nothing comes up? Its not in My Computer or anything.
DO i need to Do Something Thanks?

PS: im on Windows 7 Home Premium - 64-Bit


Answer:External Hard-Drive Not Showing Up

Can you post a screen shot of Disk management?

Screenshot tools.
A Preferred Method of Uploading/Posting Screen Shots
How to Use the Snipping Tool in Vista - Vista Forums
Snipping Tool - Windows 7 features - Microsoft Windows
Use Snipping Tool to capture screen shots
Screenshot with Paint
Screenshot and Upload using MWSnap
fscapture free download

Use Snipping Tool to capture screen shots

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I have XPpro w/sp2 and have been using this external 200gb drive for about 2 years and I also hook up a 5/in/1 card reader to the front USB. Just the other day I went to use the external 200gb drive and it was not there. I checked Disk Managment and it shows up as (Disk 1) Basic 189.90GB online BUT no letter for the drive. It says it is "Unallocated". I tryed it on 2 other machines and same thing. How can I get to the data on this disk?

Answer:External USB HD not showing up with a drive letter?

Only things you can try are jumpering the drive a slave to a master hard drive on a pc and see if you can read the data. Beyond that, time to try data recovery software.

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I have an external hard drive, which was one where i bought the case and wiring, and just put in the hard drive from an old computer of mine. It worked great for two years.

Now, whenever i hook it into my usb, it will not show up in my windows explorer. It does, however, show up in my device manager, as "USSB Mass Storage Device". This, combined with the do-DO noise my computer makes when i turn the hard drive on, i know my computer recognizes it, as there. it just wont let me see any of the files on it.

i have un and re installed it several times.

Ihave lots of pictures and such on it, and i do not want to lost them at all.

any help would be great.

Answer:external hard drive not showing

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So i have 3 external drives and none of them are showing up in explorer. They are working fine on laptop and friends desktop but when i plug into my computer there is just a green bar indicating that windows is trying to read the drive. There is not problem with the drives as i have checked on other computers. When i plug in mobile through usb port it is working so the port is fine

Answer:No external drive showing up in windows

Do they show up in Disk Management (diskmgmt.msc) and Device Manager (devmgmt.msc)? Or right click computer and Manage (both are there).

If they are in Disk Management, do they have a drive letter assigned?
If they show in Device Manager, any warnings/errors (yellow exclamation or similar)?

- Check if they are working in Safe Mode.
- Try another user account - User Account - Create

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I have an external hard drive that I have used regularly with a Windows 7 machine via esata
that does not show up when plugged into my Windows 10 notebook via USB.
I can see it under the disk management, but there is no drive letter assigned so I cannot access it.


Answer:External Hard Drive not showing up

If there's no letter assigned to it then it's hidden. Right click on it -> Change Drive Letter.... then assign a letter for it.

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I have a 1.5 TB Western Digital External harddrive that i purchased couple of months ago, still under warranty. Last night whilst browsing my files in the external it frooze so i did a restart. I noticed that it made a funny noise (not really grinding but not sure how to describe it) it powered on (blue light turned on) but then the hard drive didn't show up in windows explorer and windows 7 re-installed the driver software. I let it install still nothing, so i went to disk management and turns out that it's not intialised! so i went intialise then it went do you want to partition by MBR or GPT, i did MBR, i got an error saying incorrect function. I went into device manager and surely the WD was there. I plugged it in my PC and same issue. I put it on the laptop again and this time it didn't show up in disk management just device manager.

I am not sure what else to do? Please help me out

Answer:External Hard Drive not showing up!

Call WD, see if they have any tech bulletins on that model, does not sound good.

They had a bunch of problems with 1.5 tb drives when they first came out.

I hope you had your data in more than 1 place, it may be gone on that drive.


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Hard drive is: WD My Book Essential 2 TB

It was working fine the other day then I updated my computer. I looked and noticed there was an update titled: Western Digital Technologies - Other hardware - WD SES Device, released April, 2015. I don't know if it's the same as the external or what.

I did try uninstalling this but could not find it in the installed updates. I installed it 6/7/15 and before this it worked fine, now when plugged in, it shows up as CD Drive and when I double click it, it says application not found.

Any help would be much appreciated, thanks.

Answer:External hard drive showing as CD Drive

Was the update through Western Digital or Microsoft?

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I have plugged in my samsung external hard disk drive and under my computer it only shows an "A" drive for floppy disks.
I'm running vista, 32 bit. Can anyone give me some advice please.

Answer:Samsung External Drive Showing as A drive

Can you access it still by going into it?
Disk Management can be used to reassign a drive letter.

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I'm having some problems with my Transcend StoreJet external hard drive. I had it for a while now and it was working normally until now. At first, it seemed to be fine but when I clicked on it on My Computer it asked me to format the drive. I thought that was strange so I unplugged it and re-plugged it back in. But it now doesn't even show up on My Computer anymore. I checked on Device Manager and it's there. I tried re-installing the driver but that didn't help. Please help me. I have important files on the hard drive.

Answer:External Hard Drive Not Showing Up On My Computer

With the external drive attached open Disk Management. Is the External drive listed as RAW?

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My external usb hard drive was connected to a pc which crashed. On rebooting and trying to use the drive it tells me it is not formatted. Do you know anyway to recover the data? It was my main backup and contains a friends itunes collection and guess what his pc has died. I can only assume that the mbr has been garbled but know no way of getting in to rewrite it. It is a Maxtor 320GB. Any suggestions gratefully received. Thanks in advance.

Answer:External usb hard drive showing as unformatted

Don't know whether this may help click here but worth a read.

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Okay, so this is the first time I have ever used a usb connection for my sata 3.5" hard drive and I need some help, I plugged it in drivers installed fine and then I went to my computer to see if I can find it, no such luck. So I was wondering if you guys could help.
Pictures in case you need them.

Answer:External Hard Drive not showing up in My computer

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i have a 500G ext hard drive that doesnt appear in my computer, OS Vista, i had registry files that made my disk drive disappear from my computer (upperfilters and lowerfilters) so before deleting i was asked to back up the registry files and mistakenly backed up on ext hard drive and not desktop, in this light disk drive reappeared and ext drive disappeared, i have tried to go in regedit, but to no avail can some one help on how i can find and locate the backed up registry and delete to view my harddrive. thanx

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I am having an issue with a Seagate external USB hard drive that I have connected to my Windows 7 PC. It is powered on when I start my computer. When I go to "my computer" to look for the drive, it is not there. I disconnect power to the drive and hear the Windows hardware disconnect sound, leading me to believe that Windows did acknowledge that is was indeed connected. I plug the hard drive back in and suddenly the drive shows up and all is well. Why is this happening and what can I do to make it work normally?

I'll also add that when I start my computer with the drive turned off, when I do power up the drive...nothing. It only seems to work when the drive is on when Windows is started. Any ideas?


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I've attched my 160gb external hard rive to my laptop and it shows up in the device manager under disk drives and USB but does not show on my computer and is unusable.

I've attached it to my PC and it works fine???


Answer:External hard drive not showing in my computer

It depends on your operating system. From past experience XP has no problem, older versions of windows need the correct driver and win95 early version wont see it at all.

Hope that helps. Rik.

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I have had a WD Hard drive connected to my computer for over a year and since added a second one in a 'firewire' daisy chain. The original is a 250G and the new one is a 500G. BOTH have been working for months but, on occasion, one or the other "disappears".

In the past I have restarted my computer and it shows up but, that is not happening this time. Oddly enough the one that is NOT showing up is the original 250G HD. My computer recognizes the 500G that is 'daisy chained' to it but NOT the original 250G.

How does this happen? Can I prevent this in the future? And...more importantly ... how can I fix this??

Thank you for any help you can provide

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When I plugged my WD External Hard Drive into my laptop, it asked me to format the disk before using. So I tried to format but failed. Then I used KillDisk to kill it.

Now whenever I plug the external drive into my laptop or desktop, it is not showing up in My Computer but its light still flashes. Can someone please help me out? How can I make it work again?

Many thanks in advance.

Answer:Solved: External hard drive not showing up

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my external hard drive is not showing in my computer even though the computer recognizes it !! I want to see it again but without having to delete everything on it, cause they are pretty important !! PLEASE HELP !!

Answer:External Hard Drive is not showing in (my computer)

my external hard drive is not showing in my computer even though the computer recognizes it !! I want to see it again but without having to delete everything on it, cause they are pretty important !! PLEASE HELP !!

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I bought an external drive about 2 months ago, got it set up with a new partition using disk management. it worked fine, as of today for some reason it stopped working (stopped showing up in my computer, explorer, as well as disk management) im not sure what to do at this point. i have already uninstalled the drivers, plugged in the USB that connects to my external, and it updated automatically, so im guessing its not the drives/USB ports. it says everything is installed and ready to use yet i can not see the drive in my computer or disk management? any suggestions would be great...thanks

Answer:External Hard drive not showing up anymore???

First of all, test the drive in a different computer to see if it is the drive's fault or the computer's.

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I have a 500gb external hard drive which, up until a few days ago, was working absolutely fine.

When I would plug it in to my laptop the device was found under 'my computer'.but would not open. Instead when I tried to open it my computer froze and the 'not responding' message was shown, resulting in a forced close of my computer. Now when I attach the hard drive and open 'my computer' the hard drive does not show at all, but 'my computer' still shows the message 'not responding', resulting in a forced close.

I've been on to a couple of forums already and tried the route of right clicking 'my computer', 'manage' and 'disk management'; but the hard drive does not appear there.

I'm at a total loss what to do and would massively appreciate your help as I have backed up company data on to this hard drive.

Thank you in advance!

Answer:External hard drive not showing in My Computer

Hey pcrquals. I would try the drive in another pc to narrow down where the problem is, a problem with the drive itself, or a problem with the pc recognizing the drive, which might be a problem with the USB port(s) or with the USB drivers. Does another USB device like a flashdrive work when plugged into the same port?

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My kobo ereader is not showing up as a drive on "computer" screen also the ereader tab is greyed out on Kobo tab -other externasl drives are working and ereader is showing as connected, Any thoughts? ta.

Answer:kobo ereader not showing as external drive

Am I missing a driver perhaps?

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May be posting in wrong part of the forum, forgive me if I am.

Unfortunately, I have another issue. I just hooked up my external hard drive, which has some of my backed up information on it before I went and reformatted my computer.

However, even though it says that the hard drive is hooked up to the computer, I am unable to actually find it under my computer.

I stopped messing with it due to the fact that I have pictures on this hard drive and much more. I do not want to lose them. I need to take some time out of my day and actually burn these images onto discs so that way I don't lose them completely.

Any suggestions as to why the external hard drive is not showing up under my computer?

Answer:Solved: external hard drive not showing up

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 4
RAM: 12186 Mb
Graphics Card: Intel(R) HD Graphics 530, 1024 Mb
Hard Drives: C: Total - 953299 MB, Free - 873133 MB;
Motherboard: Dell Inc., 08GGCV
Antivirus: Windows Defender, Disabled

Answer:Help External Hard drive not showing up Windows 10

I've removed the poll, as it did not pertain to this thread. Also, you are going to have to give us more info, such as the make/model of the external drive, has it ever worked, size of it, error messages (if any), etc.



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I've looked at various threads and still cannot solve this issue.

My Seagate Portable Drive seems to work as the green light comes on.

Screen shot of my Disk Management below. Am I missing something?

Other solutions have been to right click and assign a drive, but those listed below other that the C: don't allow.

Using OS Windows 8.1
Any help appreciated. Thanks.

Answer:External Hard Drive not showing on my laptop

Can you post a screen shot of Disk management?

Screenshots and Files - Upload and Post in Eight Forums

Disk Management - Post a Screen Capture Image - Windows 7 Help Forums

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Ok, for my 2600k upgrade I backed everything up onto a data 500GB HD from my windows 7 Pro 64bit. Once my SSD came in I installed windows on it and then plugged in the 500GB data drive. Unforutnately it didn`t show up and I could only find it listed in disc management as a 500gb unallocated space HDD. Figuring this was something odd about it being plugged in as a secondary drive I put it back into the external USB drive but neither the new or the original system would recognize it other than in disc management as unallocated space. I went and plugged the external drive into my XP system...samething. Any ideas about how to get this data back. It`s very important stuff and I don`t want to lose it.

Thanks guys,

Answer:My External Usb Drive Showing As Unallocated Space

Did you try to initialize it?

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Hi guys,
I bought a brand new buffalo ministation 500gb hard drive,plugged it into my laptop and everything as working fine.It was recognised in my computer and i proceeded to transfer a file from another external hard drive onto it.This caused my laptop to freeze,so i removed my new hard drive and so the problems began
The hard drive shows up in device manager and disc management but not in my computer
In disc management,it is under Disc 2,offline and not initialised and is unallocated.
When i try and initialize or right click offline i get the message "I/O device error"

Any suggestions would be greatly appreciated as it is very frustrating

I have tried different USB ports and USB cables to no avail

Answer:External Hard Drive Not Showing On My Computer

"i get the message "I/O device error"

That almost certainly indicates that the drive in question is faulty. It's by no means unheard of for a new drive to be faulty.

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I have a internal western digital drive mounted in an external caddy. its not showing in Disk Drives in device manager but is showing under universal serial bus controllers as Cypress AT2LP. Its an IDE type drive and I have moved the jumper settings around but still cant get it recognised in 'My Computer'.
Anyone come across this before. Help appreciated

Answer:external hard drive not showing in 'My Computer'

I also had this problem and found that the only solution was to 'flash' the EEPROM.
It was a very simple process which may require several re-boots and it does work.
Try here:

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Recently I removed my external hard drive from my computer to use it with my laptop.  Since hooking it back up to my desk top it no longer shows up on the Task Bar and I don't know whether I should remove it from the UBS cable without being able to click on an Icon in the Task Bar letting me know it is OK to remove it without dire consequences.  Does anyone out there have any idea how I can get the Icon back that shows removable hardware on the TaskBar?  The external hard drive seems to be working just fine.

Answer:External Hard drive not showing up on Taskbar

Try this... 5

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I got a problem with my external HDD from Memup, it's 1TB disk and I got tons of importante backup into there.

So please all help is appreciated.

What's happening is when I connect the external HDD to USB port and passing some time it appear on My PC but I can't click there, otherwise all will get blocked.

Almost all the time after I remove the USB of external HDD from PC it says I have to format the disk, but how if I already removed?

I tried another PC, cables, all, but no sucess, my primary goal is to backup all data from this HDD and put it into a new, and how can I retrieve all my data from this supposed damaged disk to another?

So the drive is recognized but I can't access.


Looks like my external HDD is RAW, really strange how can I get back to normal?

Answer:Problem with external drive showing but can't acess under

Short of taking it to a professional recovery firm (no guarantee), all you can do is try some of the recovery programs available.

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I have an external Iomega 320 gig hard drive (FAT32) however only 298 gigs is showing in Windows(XP), Belarc shows 320 gigs. Why does Win only show 298gigs?

Answer:External hard drive only showing 298 gigs

The drive is correct, Windows way of size is different to manufactures

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I have a 1TB external hard disk from Transcend.
I had 4 drives in it with one has BITLOCKER enabled. I was trying to make a drive bootable. But something went wrong and the system hanged up.
Now only 1 drive of the 4 is being shown in the computer.
The disk management shows only one drive with the whole 931gb while the computer is showing the same with the memory i allocated(201gb) to it with all the data.
Drive Letters are getting assigned to other 3 drives, and while trying to access them using DOS, it says "THE DEVICE IS NOT READY".
chkdsk cant find any error, tried some other tools to but no progress.
Please suggest what can fix the problem. Formatting the whole drive and then retrieving data can do, but the most important data are encrypted. Please Help

Answer:External Hard drive not showing all the drives

For the first part, have you thought about using a linux live cd or dvd to access your hdd's contents and pull out what you need and put them somewhere safe ?
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

Ubuntu is one way of doing it, I prefer suse v11 or higher to get anything done majorly with hdd disk problems.
Next, you might want to take your external hdd and partition them into 3 parts that you need for whatever your doing.
If not, just give it a 1 hour long format using NTFS, check the drive for errors and finish up with it.
Best Free Partition Manager Freeware for Windows 7, Windows Vista, and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

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i have a seagate backup plus 5 tb drive that's around 3 months old and has worked fine up until now. something happened, no idea what, but now it shows almost no free space. the drive is completely empty, and it only has 236 kb of available drive space. i've looked in disk management and everything looks fine there. all 4600 gb is showing up. when i try adding a file over 236 kb, it says there's not enough space. formatting the drive didn't help. currently using fat, but i tried formatting ntfs and it said windows was unable to complete the format. anyone got any suggestions?

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Hey there. I have an issue with my Toshiba External Hard Drive not showing up on my new PC. Shows up just fine on my old PC, but doesn't so much as show up in drive management on my new pc. The only real difference between the two systems being the new PC is much faster, and it has 3.0 USB hubs instead of 2.0 USB hubs... I'm about 98% the files are there, the new PC just isn't picking it up. I'll note, though I don't know how much it has to do with anything, my drive when plugged into my old PC will show as a white light and blink white, where on my new PC it is a solid blue color and doesn't flash. And again, on my new PC, doesn't even register or show up as a partition. I will also note, every other USB item I've plugged into the same USB port functions (mouse, keyboard, speakers, thumb drives) and I've tried multiple other ports. It isn't the kind that requires an external power source (just like a giant thumb drive). It has 500 GB's total, and had about 700mb or so free last I had it open on my old PC. This is a link to the same make and model as mine. ideas on how to access my stuff on my new PC? 

Answer:Toshiba External Hard Drive not showing on new PC?

Do you have any thumb drives to test on this USB port to see if its a bad port on new computer? It could be possible for 2 of 4 wires to make connection to power the drive but no data communication on the other 2 wires. If other data devices such as a thumb drive work fine then it is likely a driver issue where the controller in the external hard drive Windows doesnt have the proper driver to mount this drive.Solutions to gain access to your data at the new computer are:- Locate the driver needed for Toshiba External USB drive support for your OS and install it so it knows how to mount this drive on new PC.- Move the hard drive inside to a different external drive caddy that the newer OS supports the drivers for- Remove the HDD from the Toshiba external case and mount it direct to a SATA Data and Power connection to a desktop computer- Connect to the old computer through a network share, and have this older computer connected to the Toshiba external drive and then from newer computer access the data on the Toshiba drive through the network share with new computer connected over network to old computer. Old computer has no problems with driver support to mount this drive and so you have access to the data.- Use a newer external hard drive that new computer can use, connect this to old computer and copy entire drive from old drive to new drive and now you have it accessible on new computer.- Connect Toshiba drive to old computer and connect a say 64GB USB stick to the old compu... Read more

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I have put an hard drive into a hard drive enclosure. I double checked this was working by plugging it in as a slave in my pc. It showed up and I formatted it to ntfs. It does not show up in my computer only in device manager as a usb mass storage device, it says that this device is working properly. Its also plugged in by usb to the rear of my pc.
Please help otherwise this is going in the bin

Answer:Solved: New external hard drive not showing up

Set jumpers to master.

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First, I apologize if this question has been posted before but I tried searching on this site for the answer but didn't seem to find one. Here is my problem. I have a Toshiba Satellite A200 laptop running Vista Home Premium which has been giving me problems since the day I purchased it. After many calls to Toshiba and taking it back to the store of purchase, the only answer I get is: Format it! So after creating the recovery cds I have to back up bazillions of files. My brother is letting me use his hard drive which is in a SSK USB enclosure. Unfortunately I do not know the make of the hard drive in the enclosure and he is away so I cannot ask him. Here is the problem:
1. I plug it into the USB port and the laptop makes the sound of finding new hardware and the little icon appears saying "safely remove hardware"
2. I click on My Computer and the hard drive is no where to be found
3. I clicked on Device Manager and I can see it under USB Mass Storage Device
4. I go to Disk Management and I can see it as Disk 1 Unknown Not Initialized

I have never connected an external hard drive before so I'm a little scared to Initialize it because I know my brother has lots of files already stored on it and I do not want to erase them. I know he did have it connected to his Mac pc and his Macbook so i'm not sure if this is what is causing the problem. All I want to do is backup my files so I can format this laptop that is causing me such frustration!

I am thanking... Read more

Answer:External hard drive not showing up on laptop

If the drive is formatted to use on a MAC then you will not be able yo use it on an IBM machine.
It will probably be better if you got your own external drive

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It shows up as CD Drive (F) on My Computer. I cant access my music files and my pictures. Can anyone help?

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I have a 1.5TB WD external hard drive. It was running extremely slow so i ran a defrag and it fixed it. But it also has a mac partition on it so i ran the repair disk thing for mac in disk utility.
However my mac is a laptop so it ran out of battery part way through the operation. Now when i plug it in it both the mac and PC it is not picked up in explorer and Disk management (under computer management).

So no partitions show up in either finder on mac or explorer on windows

Edit: When i connect the hard drive it has a flashing light on it like it normally does when it connecting to pc just before it shows up in explorer. It has been flashing like this for hours as it has been plugged into pc this whole time. when it connects and shows up in explorer and is not in use that light normally stays solid

Answer:Need help with a external hard drive not showing up in explorer

I'd start with test disk:
FWIW: I have Ubuntu on my Netbook. If I start a lengthy operation like defrag on battery, it will ask me if I really want to do that. I've run into a number of prompts like that, and it makes me wonder why Windows never figured that out.

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I have 3 external hard drives from old laptops. I purchased a refurbished Dell Desktop PC 18 months ago. I've never had to use my old drives with it, until now... and they don't seem to show up anywhere and I can't access the data. Can anyone help please? Thankyou

Answer:External Hard Drive Not Showing On Desktop PC :(

are these all connected via a USB
sounds like a PC issue if ALL three are not seen
What windows version do you have on the new PC
and what Windows version was on the PC you use to copy the drives

Are they in a case - does the case need power , is that working on all three drives?

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My External hard drive that worked well with WIndows 8.1, does not appear on "This PC" after I upgraded to windows 10 (Dell Inspiron) . Upon connecting the USB plug, I hear rge right sound, and the device manager shows an icon with the comment "V:I product string, Driver error". What do I do next?

Answer:My External hard drive worked with WIn 8.1, but not showing with Win 10, why?

With the device plugged in, check windows update.
Also what is the model of the hard drive? Have you checked the manufacturer website for a firmware update?

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external hard drive not showing on computer

Answer:external hard drive not showing on computer

What power source, what kind of PC?

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I just got a new Packard bell go
external hard drive which I used for a
couple of days with no problem. btw it
has never fell or had any physical
damage. I plugged it one day into the
PC and it couldn 't be detected in my
computer. it shows up in devices and
printers and also in disk management.
I read on some forums to try and
initialize it but it gives me an error
saying cyclic redundancy check. I 've
tried everything but still not working.
this is a new hard drive which has
never fell and no physical damage.
and please don' t tell me to return it
cos it was bought in another country.
the only option right now is to fix it .
any help ?? thanks

Answer:: External hard drive not showing in my computer and cant initialize help?!

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I am using a desktop PC running Windows Vista.I generally store very little information on my internal hard drive and therefore usually use one of several external hard drives. Currently, one of my hard drives is giving me an annoying issue. Whenever I plug it into the USB adaptor, the computer will recognize it and it works correctly. However, if I disconnect it, and then come back later and connect it again, the computer will only recognize the virtual CD and not the actual drive. Meaning, it does not show the drive letter under "My Computer" or disk management. It only shows the virtual CD.  I can fix this by completely rebooting my computer, but this is pretty frustrating.All of my other hard drives work and I can connect and disconnect them freely without this problem. This only occurs with one specific external drive.1> Plug in, works fine, recognizes drive and virtual CD.2> Unplug, come back and plug back in, only Virtual CD shows.3> No drive under "My computer" or Disk Management, only the virtual CD (which I don't use).4> Other external drives do not give me this issue. Also, this Ext. ED is a black WD portal type. It runs off USB power. My other hard drives are the same type and work fine.Any help would be appreciated. I will be unavailable to reply for approx. 45-50minutes after posting this, but will get back soon after.Thanks.

Answer:External Hard Drive Not Showing Up after Disconnect/Reconnect

IMHO its not the fault of the external's the virtual drive software...What app is it that created it ?Check their Docs for troubleshooting issues.Meanwhile re-boot and get the external fully recognised.From Disk Management give the external HDD a Volume Label...Then rite clik it and assign it a drive letter at least 2 letters away from the virtual drive.Save changes exit and re-boot and you should be good to go...

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I have a 120gb external HDD, I've connected it to my laptop and it has been used before but it is not showing up in My Computer. It is recognised by the computer and installs correctly and is visible on device manager and disk management, I've tried reformatting and this doesn't come up where it is supposed to. Is there a problem with the HDD or my computer? or is it something ridiculously simple. I'm running 32 bit Windows 7 Ultimate. Any help would be brilliant

Answer:External Hard Drive installed but not showing up on My Computer

Welcome BmBranch

In Disk Management, does it show that it has been assigned a drive letter. Can you right click on it & open it, & browse the HD to see what is on it ?

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We just got a new HP Pavillion Slimline desktop and attached our old Seagate external hard drive. The Seagate shows up as a device, but not as a drive. We cannot retrieve any of our information off it, and this is a BIG problem. Can someone please help??

Answer:Seagate External Hard Drive Not Showing As A Driver on New PC

Welcome to TSG:
Those HP Pavillion Slimline's are nice.
Have you tried going into safe mode and see if you can highlight it and select properties?
If you can - check the "Security" tab and see if you need to take ownership of the drive.
Are you using XP - Vista - or 7 ?

That Seagate Disk Wizard never worked for me - my friend here at TSG "Phantom" gave me some good tips about "Taking ownership of a drive in XP" that solved my problems - which are very similar to yours.

Hope this helps - and don't worry this is a great site and if none of the above help - I'm sure a member smarter than me will put the fix in for you.

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My external hard drive seagate 1TB not showing in my computer and disk management. It happen after I install seagate dashboard. It showing in device manager under disk driver but I can't access this drive. I'm trying to get into BIOS while inserting the external drive but my computer stuck. When I pull out this external hard drive my computer can enter bios and boot up normally. Please help. I got very important data in my external hard drive. TQ very much


I assume that if you start without the 1TB HD that everything works normally.

If this is true, when you connect the 1TB HD, do you get any indication that you have added new hardware? You should.

Is your connection to the 1TB HD via USB?

Never mind. One of your images shows that the Seagate is recognized. From that, I conclude that the USB interface is good

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