Computer Support Forum

Missing reading pane, classic menus?

Question: Missing reading pane, classic menus?

apparently windows explorer in vista is suppose to have options to view classic menus, reading pane and others based on articles i've found around the net -"+"missing"&hl=en&ct=clnk&cd=8&gl=us

the only options i have under Layout is menu bar and navigation pane

how do i like vista you say? gee, it feels exactly like this:

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Preferred Solution: Missing reading pane, classic menus?

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Answer: Missing reading pane, classic menus?

You just want the classic look of windows? is that right?
You can turn off the UAC thing, I did.
hit "windows key"-r and type in msconfig. go to tools and scroll down to select disable UAC. click launch. now just restart the computer.

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I ran the classic menu under XP sp1. Since upgrading to SP2 I am unable to change to the XP menus. Any ideas?

Answer:classic to xp menus

SP2 tends to tighten up everything in security terms. Dont know if this would affect changing menus though

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Classic Menus for Office 2010 doesn't work on Office 2010 Starter.

Answer:Classic Menus for Office 2010

I have not used this myself, but it looks like it could the job:
Download Classic Menu for Office 2010 Starter 2.25 Free - Provides the familiar classic menus and toolbars of Microsoft Office 2003 - Softpedia

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Is there any way to change from the new "modern" taskbar menus...

to the classic one?

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I know the topic has been beaten to death, and people say move on, and to you, I say rubbish , I want to cling to the past, and enjoy my good old Start Menu.

I mean seriously it took me months to accept the damn start menu button became a ball, now that I am using Windows 7, I am stuck with that crappy start menu, its just like when they decided to call my things my documents, etc, etc.

Anyhow what's the best alternative you guys found to this problem.

This seems promising, but not sure how well it runs, or its compability, feel free to give suggestions, I saw a few tutorials, but I honestly much rather have the classic look, I hate the extended start menu, etc. Its just personal preference, don't even bother telling me to move on. I am running at 2560x1600, so its not real estate.


Answer:Best Third Party or Hack to Restore Classic Menus in Windows 7

As far as I know, there isn't a way to enable the classic Start Menu in Windows7. Microsoft completely removed that option. But, I'm sure that after it's been released to the public, there will be a hack or visual style or something that will try to mimic it as much as possible. The link you provided is the only thing I've seen that even attempts this. If it means that much to you, might as well give it a try.

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Is there a way to turn off the reading Pane in the "Mail" app?

Just wondering as its a pain in the arse.


Answer:Reading Pane in Mail

Can't imagine why would you like it like that but clicking on those 4 lines icon on the top right turns reading pane off.

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I recently updated to Outlook 2003 from 2000 and since I did I get the following message in the reading pane for most emails? 'This item cannot be displayed in the reading pane. The item has not been received from the server' If I right click the email and choose an option to mark the email and then 'send / receive' the email appears?Can anbody help?

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Is there a way to turn off the reading Pane in the "Mail" app?

Just wondering as its a pain in the arse.


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Hi Guys,

I have been doing some research and it seems that the reading pane in outlook isnt that safe. In most of the sites i visited it said it was better to turn this off so you dont open your self up to viruses. Can somone confirm this is true before i send an e-mail round my organisation telling them to turn it off.

The reason i started to look into this was when one of our users started to recieve loads and loads of spam mail i have sorted the problem wit that now but because she had her reading pane on it seemed to infect her computer but if she had to double click on the e-mail to open it this would not have happend. Can anyone please confirm if this is the case also.

Thanks in advance.

Answer:How Safe Is The Reading Pane In Outlook?

Though turning it off is recommended, good email AV should be sufficient.

And, no, double-clicking does not protect anyone. Opening the mail by any means has the same effect.

A good AV with a "resident shield" is sufficient in most cases, but the added email scanning feature of AVG, for example, that scans incoming mail, adds even more security.

The point really is that mails from unknown persons or with suspicious titles should not be opened at all.

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Yesterday afternoon my mail app suddenly decided that I no longer wanted the reading pane off to the right side unless I am in full screen mode. If I open the window wider (but not full screen) it will either let me have the preview screen or the bar off to the left with the list of accounts, but not both. If I open the mail app in full screen it has both the preview pane and the ribbon on the left.
I'm sure I must have clicked something to make it do this but have no idea what. I've clicked and unclicked "show preview text" a few times and completely restarted once to no avail. What have I done and how do I fix it? I'm using a desktop PC.

Answer:Reading Pane in Mail App Disappeared

On my mail App my right pane only shows when I click on the mail I want to read
Hope that is what you are on about

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I'm having a weird problem. All of a sudden, the reading pane in outlook went away. I've tried setting it to both settings (Right, Bottom, and even Off). Tried going through Programs and repairing office ultimate. Also uninstalled outlook from there and re-installed, but still won't show.

Any ideas on how i can get it back! All I see is the list of emails, and then I have to double click to open in seperate window and read/respond/etc.


Answer:Outlook 2007 Reading Pane

Do you by any chance have Dell MediaDirect on your system? If so, try uninstalling it, reboot and check Outlook again. I had the same problem until I did this and it worked.

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Yesterday afternoon my mail app suddenly decided that I no longer wanted the reading pane off to the right side unless I am in full screen mode. If I open the window wider (but not full screen) it will either let me have the preview screen or the bar off to the left with the list of accounts, but not both. If I open the mail app in full screen it has both the preview pane and the ribbon on the left.
I'm sure I must have clicked something to make it do this but have no idea what. I've clicked and unclicked "show preview text" a few times and completely restarted once to no avail. What have I done and how do I fix it? I'm using a desktop PC.

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I keep getting the following message while clicking on a link in the reading pane of Outlook: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your System Admin."

Well, I am the Admin and I've checked every conceivable setting in Outlook and my browsers (both firefox and explorer) and it still can't figure out what the problem is.

I am behind a Linksys wireless "WRT54GS" router.

This started happening a few days ago and I haven't loaded any new programs.

Any help would be appreciated.



Answer:Oulook reading pane hyperlinks

Check out this link:

Search Google.

Note: This link didn't seem to work in Firefox. It may just be in my browser, but if Firefox cuts off half the page open the link up in IE.

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Anyone know how to get the body of sent custom forms to appear in the preview pane? This only happens with forms that modify Item.body/htmlbody. If I open the email in a new window everything appears okay, however I'd like to have it appear in the reading pane.

Answer:Custom Forms & Reading Pane

What email program are ye using?

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The reading pane in yahoo mail will not resize.It usually works OK but suddenly stopped.I use Firefox and Windows 7 OS

Answer:Yahoo Mail Reading Pane

Try logging out of Yahoo Mail, then logging back in. G

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I have the reading pane activated in Outlook 2003. I've noticed that when any email is shown in the reading pane, the header information is followed by approximately 10 blank lines before the message text is shown. This happens regardless of the location of the reading pane (below or to the right). If I open the email, everything looks fine. The blank lines are annoying because I usually have to go to the reading pane and scroll down to see the entire message. I should also add that the blank lines are fixed, so when I scroll through the message the white space stays there and doesn't scroll. Any solutions? I'm running XP SP2.


Answer:Outlook 2003 reading pane issue

Welcome to the forum. Have you tried "Detect and Repair" from the help menu?

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I'm using Outlook 2003 (on Exchange) on an XP Pro machine. I have it configured to give me 2 email accounts. I have the reading pane activated on both accounts.

I used to be able to print (clicking the print icon or using the menu) from the reading pane without actually opening the email for each of the two accounts. Now, I can only do it from one of the accounts. The error message I get when I try to print from the second account is: "Message headers cannot be printed. Download the complete message and then print."

The fact that I used to be able to print from both, but now only from one leads me to believe I inadvertently changed a setting. Someone suggested it may be a security setting, but I have no idea.

Thanks in advance for your help!

Answer:Outlook 2003 Printing from Reading Pane

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Every time I create a new folder in Outlook 2003 the Reading Pane "Hide header information" option is enabled by default. I know I can select View / Arrange By / Custom / Other Settings and then uncheck the "Hide header" box, but this is tedious if I'm setting up several new folders.

According to Microsoft no global change can be made to this value in the Reading Pane. Does anyone know of a tweak or utility which can set the default to show the header in the Reading Pane view?

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I'm using Windows 7 Ultimate 32 bits with a monitor in portrait.

For that reason I would like to get the preview pane in Explorer at the bottom of the screen for having a readible preview for example of a pdf (because the new 16:9 screen are getting so low, and thus so narrow in portrait).

Is this possible.

In that way one could also choose to have a filmstrip of the pdf :

- Landscape monitor : pane right : full pdf view
pane bottom : filmstrip of pdf pages.

- Portrait monitor : the opposite

Answer:Getting preview-reading pane at bottom of screen.

I resolved this using XYplorer instead of Explorer.


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Is there a way to globally diable Outlook 2003's reading pane?

Answer:Disabling Outlook 2003's Reading Pane

Well, it USED to be that you could do a command line switch:

outlook.exe /nopreview

But I don't know if that still works in 2003.
And I don't know what you mean by globally--all views on one PC? all PCs?

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Anyone else getting off center images in the reading pane of the mail app, it's getting annoying real quick.

Hopefully there will be a update for the mail app soon to polish it off a bit.


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I'm using an Acer Windows 7 machine with MS Outlook 2010.

When I left-click and hold on the scroll bar of the reading pane
when viewing a long email, and move the mouse/scroll bar
up/down, the email doesn't scroll up/down with me as I move
the scroll bar. When I release the mouse, then the email moves
to the new position of the scroll bar.

How can I get Outlook 2010 to smoothly scroll, like it does every-
where else?

Many thanks,

Answer:Outlook 2010: can't smooth scroll in reading pane

In Mouse settings be sure ClickLock is turned Off/unchecked.

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I find the 100% setting for reading emails in Outlook 2010 too small and would like to set 150 or 200% as a default but I can't find any facility for this and I have to adjust the setting manually every time. Can anybody advise me please?

Answer:Outlook 2010 reading pane zoom default

Hello again urbanspaceman1

You have two options for doing this:

Option 1:
Create a new email type something and go to the "zoom" feature on the top right.
Select the percentage% you want the fonts to be displayed at.

Note: The fonts may not appear large when you are viewing them on the reading pane or double click open the email. For that view you will have to always manually zoom it yourself on the right corner in the bottom but you will be able to see the fonts large when you hit reply after doing the 2 points mentioned above.


Option 2:

Change your DPI settings following this tutorial:

I will search for similar stuff.
Till then, HTH

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I have a user that somehow got the reading pane in the center/middle of oulook 2003.
I can only find out how to put it in the bottom, right, or off in the settings.
The only thing I found on google about this was this page...

Outlook 2003, Moving the Reading Pane to the Middle?

Wondering if anyone here knows the fix or do I have to register there?

Answer:move reading pane to middle outlook 2003

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This event just started happening, I think after the July 10 MS Updates so it could be related - but maybe not. It crashes, and when restarts the reading pane is turned off. If I turn it back on, certain emails will make it crash again. Here is the message I get when it crashes:

Problem signature:
Problem Event Name: BEX64
Application Name: OUTLOOK.EXE
Application Version: 14.0.7113.5000
Application Timestamp: 527d6330
Fault Module Name: wwlib.dll
Fault Module Version: 14.0.7125.5000
Fault Module Timestamp: 5374536a
Exception Offset: 000000000100b757
Exception Code: c0000409
Exception Data: 0000000000000000
OS Version: 6.1.7601.
Locale ID: 103

Can someone help diagnose this?


Answer:Outlook 2010 Crashing with Reading Pane Open

See - if the problem is the Helvetica font issue, make sure you install the hotfix at:


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Every since I have been using Outlook 2007 I have always been able to view the html e-mails. last week the suddenly disappeared. I did my research and have tried every suggestion I seen. new profile, trust center, etc. One ting I do know that if i start outlook in safe mode everything displays as it use to. So there has to be something blocking the html pictures. when I click on the pictures it takes me out to the senders web site and shows it to me so the links are there. this is starting to drive me crazy, any help would be appreciated

Answer:outlook 2007 doesn't display html in reading pane

If it works in Safe Mode, it means one of your Outlook Add-ins is blocking HTML.

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Hi Everyone

I have a question regarding MS Word.

Basically, every time I open a word document, I want it to open in reading layout. I know I can select this option through the menu in MS Word. However, I need this to be a permanent setting and want to make this change through the registry editor.

Is anyone familiar with a registry key that I need to amend (or create) to enforce this setting?

Thank you for your help.

Answer:Turn on reading pane in MS Word 2007 through registry editor

Your best location to ask this is located here. They are the foremost experts on this subject and if anyone will know about which Registry Entry to modify they will.

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Hello all, I have two MSO2003 problems..

Problem 1:

Win7 HP.. when I start Outlook 03, a popup asks

Do you want the following program to make changes to this computer:

File: Outlook.exe
Publisher: MS
File origin: hard drive on this computer

This has been happening for a while.. I dont remember when it started, but it seems it began when the reading pane thing below started..

Problem 2:

The reading pane will -not- stay on the bottom of the sceen when Outlook starts up.. I change it time and again from side pane to bottom pane and it just doesnt stay bottom when Outlook is restarted..

Any ideas? No viruses, or malware/spyware on the machine.. MSE updates/runs full scan every night.

Thanks, TJ

Answer:Outlook needs approval to start then wont keep reading pane on bottom


Problem 1: This relates to UAC - User Account Control - settings:
What are User Account Control settings?

User Account Control - UAC - Change Notification Settings

When should I allow programs to make changes to my computer?

I'll take a look at your other problem and see if I can find anything relevant.

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I can't seem to disable the "Reading Pane" in Outlook 2003. Under "View" > " Reading Pane " I get no response when clicking on "Reading Pane."

I am under the impression that it is a good idea to keep the Reading Pane "off" so as not to "open" automatically emails which may contain viruses.

Any suggestion, on how to turn off the Reading Pane in Outlook 2003 when my Reading Pane "switch" seems to be disabled, would be appreciated.



Answer:Outlook 2003 Mail Reading Pane Switch Appears Grayed Out

Are you logged in with Administrator level priviledges?

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For some reason, new mail in my Inbox now displays in the reading pane without the message headers (subject, from, to, etc.). Mail in all other folders displays the headers, and mail moved from my Inbox to any other folder displays the headers. I can't find a setting or option which would seem to address this. Any suggestions?

Answer:Solved: Outlook 2003 reading pane not displaying message headers

Go to a folder with a "good" view.
Hit View-->Arrange By-->Current View-->Define Views. Copy *this* view and use it on your Inbox.

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Been searching for this one for a bit. Found loads on Blank Reading Pane however this is slightly different.

Have a home user who some messages are not displaying in the reading pane. These are mainly from Facebook and some various ones from their work colleagues.

When choosing reply message is also blank however selecting Office Button > Editor Options > Display > Hidden Text (checked) the message content appears.

Why then is the message content not visible in the main preview pane? These are just the simple message notifications such as from facebook.

Looked at fonts / mail format (tried all variences) to no avail.

Any help appreciated.


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I have Windows 7, Internet Explorer 8 and office 2010.  I have the research feature in Office but do not have the Research pane on my internet explorer toolbar. I have tried to manage add-ons and it is not listed as an add-on. How can I get it?

Answer:Research pane missing

You mean the search box in which you would enter a search word or phrase for an Internet search, right?  It normally appears to the right of the web address box.  Is your web address box displayed?  How much width of your browser window does it use when your browser window is maximized?  What do you see at the right of the web address box?

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My MS Outlook (2003) reading pane has simply disappeared.  I've tried to get it to come back by selecting "bottom" "right" or "off" under the options.  I've tried restarting MS Outlook.  I've even rebooted.  No luck at all.  Any other suggestions or possibilities as to where it might have gone?  It doesn't appear to have been minimized or "hidden."  I'm honestly out of things to try.  Any help is appreciated!

Answer:MS Outlook "Reading Pane" has disappeared...

No suggestions then?  Darn it, it's really sad not having it.  Really sad.

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after a fresh install of windows 7, I have no context menus anywhere - desktop, apps, all gone. No one seems to have experienced this or else I've missed something major. I'm wondering if this is related to another problem I've noticed also: whenever I try to install certain programs I get an error message stating that the version I'm trying to install is not compatible with Microsoft ME, even though I'm running Win 7. This is installed on a media center style computer though. I know I can live without the context menus, but having them back would sure make life a little easier. Am I all alone here? I sure could use a little help. Here are my computer stats. Thanks

Operating System System Model
Windows 7 Ultimate (build 7137)
Install Language: English (United States)
System Locale: English (United States) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
512 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: Gigabyte Technology Co., Ltd. GA-M51GM-S2G
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F14 11/20/2007
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
236.57 Gigabytes Hard Drive Free Space

LITE-ON DVDRW LDW-451S ATA Device [CD-ROM drive]

WDC WD25 00JS-00NCB1 SCSI Disk Device (250.06 GB) -- drive 0, s/n WD-WCANK7748015, SMART Status: Healthy 3520 Megabytes Usable Installed Memory
... Read more

Answer:ALL context menus are missing

Did you make a System Repair Disk after installing Windows 7? If so try it.
Otherwise suggest you try repair/restore of the OS

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I am having trouble sending mail and info on web seems to advise it is my SMTP settings. Problem is that I don`t seem to have the OUTGOING SERVERS pointer on the Accounts Settings or Options. I have Server Settings but that only allows me to choose default Server.

Has anyone else had this problem ? Is it likely to be the result of security settings or browser interference or something like that. I can`t see anything on the Mozilla advice pages about this.


Answer:Thunderbird missing menus

I can`t find the replies that were here yesterday, although I have emails of them in my gmail account.

I was asked to provide further information. Here it is

In Gandi I have a domain with 5 free email accounts. I have used 4 of these recently to set up new email addresses. Gandi only collects mail and forwards it to servers, not to email clients, as I understand it because it only deals with mail boxes. I set these up to use POP 3 as suggested by gandi.
I have set up gmail to collect mail with gandi addresses by adding the gandi accounts to



on gmails Settings: accounts page.

On the gmail site, I have sent an email from the primary gandi address to my husband (who has a computer in the next room with separate email account with Yahoo). It arrived almost immediately . And I have sent and received one from his address to primary gandi address without a problem.

But if I write one in Thunderbird to my husband, it is rejected with An error occurred sending mai with following error mesagel:

The mail server sent an incorrect greeting: +OK Gpop ready for requests from d6pf35627393eev.7.

So I think it must be the Thunderbird settings that are incorrect. As I said I cannot check the SMTP settings on Thunderbird because I cannot find the menu. It is not where it is supposed to be. When I go on to Account settings, I find the menu for using default server but nothing... Read more

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Hi All

I have a client with a strange OfficeXP problem which I have never seen before. any of the Office apps can be opened without any problems, but when you click on the menu bar only the shadow of the menu apears! This only happens in OfficeXP - there are no customising/tweaking utillities on the machine and all other apps work fine. Tried the usual repair, then uninstall/re-install of office.

Any ideas would be appreciated



Answer:Missing Menus in OfficeXP

I'd love to see a screenshot of that.

Anyway, ALL Office apps?

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I am struggling to come to terms with both Windows 7 and IE9. Call me a ludite, but I still prefer XP.. Never mind. More importantly, I do miss the drop down menues that were a feature of previous versions - where, in particular can I now manage my toolbars, ensure everything is locked etc. And finally, is it possible to convert the 'Tools' button into a toolbar?

Answer:Using IE9 - missing drop down menus

You may find this article useful on IE9 features. Don't use it myself as I much prefer Firefox.
Stick with Windows 7 - it really is very good. Have a look at this article about toolbars.
If on the other hand you would prefer to have back some of the XP features, have a look at this article and the options it offers.

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After installing and then uninstalling (because of BSOD) the fubar'd security patch from last week, I now can not get right click menus anywhere. Nothing happens when I RT click. I've googled and gotten many hit on single missing items but nothing on all missing items.

It seems my registry is broke, under.
HKCR\AllFileSystemObjects\shellex it contains "(Default) REG_SZ (value not set)" that's all

HKCR\Directory\shellex\ContextMenuHandlers "REG_SZ (value not set)"
\DesktopDockShellExt "REG_SZ (value not set)"

Then several apps have there menus add on listed all with data in them. It seems to me I'm missing some data points in these registry blocks. Dose anyone know what is supposed to be in there?

Win 7 x64 system

Answer:Missing / No Right Click Menus.

Hello Indie, and welcome to Seven Forums.

Are you able to expand (double click on) the HKCR\AllFileSystemObjects\shellex key to have the ContextMenuHandlers and PropertySheetHandlers subkeys under shellex?

As a test to see if your context menus may just be disabled instead, see if using step 1 in OPTION ONE of the tutorial below may be able to help afterwards.

Windows Explorer Context Menu - Enable or Disable

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How do I get the menus at the top in like the first pic

Mine is missing it:


Answer:Menus missing from windows

While clicked in the window, press the ALT key, and the menus should pop up.

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Hi all, I recently took delivery of a Yoga 2 13", and once I figured out how to get into the BIOS I took a look around and made some notes. Initially the menus were: Debug, Information, Configuration, Main, Advanced, Security, Power, Boot. At some point the contents of the BIOS changed and now Debug, Main, Advanced and Power no longer appear. Does anyone know what might have caused that, and how I can get them back? T. 

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Has any of you ever come across this problem? My preview pane is not displaying anything... I just noticed that the preview pane is not working when a supported file is clicked. When a file is not selected it shows a "No preview available" line but when you select a file, it is blank as you can see from the screenshot.
(I apologize for this I didn't know how else to demonstrate the problem...)
The problem is not with certain file types, like in the screenshot it is MP3s but all the other media files, the preview pane is entirely missing. I think there is a problem with the media player rich preview handler. The image files, such as jpg png etc, are still displayed... For example, if the thumbnails are turned on, you can see the preview of the image in the pane, if the thumbnails are turned off, then you see the enlarged icon of the file type in the pane, which is normal behavior.
Anything else like txt, video, pdf, a file type that would show normally (with rich preview handler thing) shows a blank in the pane. I can double click the blank preview pane and fire up the program to view the media file... I messed with a little utility called Preview Handler Association Editor this weekend, but didn't change much around, first I thought, that messed it up. I had assigned picture file types to media player rich preview handler so I didn't have to turn on the thumbnails to see a preview of pics. I reverted back to normal but that didn't fix the prob... Read more

Answer:Preview Pane gone missing in Windows 7

Just a few random ideas I have which may or may not work.
1. Run System File Checker.
2. Ensure Explorer > Tools > Folder Options > Views > Show Preview Handlers in Preview Pane is checked.
3. Pls see if this app helps you in anyway.
Hope something helps...

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I don't need to access my Contacts list in Office 2010 very often. I just noticed today that the text entry for Contacts was missing from the Navigation pane. Instead, there was a small icon in the lower right corner of the pane for Contacts. On all my other machines the text entry is present. I've no idea when the text was replace by the icon or why -- it could have been weeks ago.

Will someone please tell me how to get the text entry back?

Thank you very much

Answer:Contacts Missing From Navigation Pane


Could you try clicking that small arrow which says Configure buttons and check if contacts is tick marked?

Attachment as reference.

Another thing could be the height was pushed downwards. Drag it up and see if the text comes back.

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When I right click on start and select Explore in my Windows ME computer, I get two panes: the left one is COMPLETELY EMPTY OF FOLDERS, while the right pane has "programs, explorerer, etc."
I would like to have the left pane display folders again, but I don't know how. Anyone have any ideas?????


Answer:explorer pane folders missing

Hi, Usually repairing Internet Explorer fixes this issue.

Read the following, all the way down to the bottom!

If you have XP, there is another method: Since XP comes with IE 6, the entry for IE does not show in Add/Remove Programs, and you cannot run the repair utility from> try this:

Read about it first!

Start button>Run

Type in the run line this:[cmd] and hit Enter key once.

Type this next to the cursor in the black box:

sfc /scannow (one space after the c) and hit Enter key once again.

Let the System File Checker run, it will take awhile, then it will NOT give any messages...either it works, or it doesnt.

For other than XP, win2000, etc:

The IE Repair utility is available if you have upgraded Internet Explorer from the original installed version> take a look in Add/Remove Programs, and if you see this:

Microsoft Internet Explorer (someversion) and Internet Tools, just hit Add/Remove> we arent uninstalling anything, you will see 3 options then> hit "Repair this version of IE" and let the utility run to completion. You will see a message that tells you either it fixed something, or that you need to reinstall IE.

There are certain steps to reinstalling depending on what your version of Windows is> and if you have XP with SP2 or not.

Let us know what happens.

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Hello, just got Windows 10 Technical Preview and was a little confused by this... For some reason three of my hard drives are visible in the navigation pane as root items down the left, but the other four are not... What makes those three so special? How do I customize this?

Answer:Missing Drives in Navigation Pane?

Are they all Internal Disks? Or are the ones showing on the left External Hard Drives?

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As the title says, all of a sudden i have missing file info in the details pane, i have a lot of digital media and usually when i click on it it shows me every from its name to audio type, date modified etc..all of a sudden it no longer shows me what audio, chapters or subtitles etc..from the screenshot below a lot of info that used to be there now isnt....any help would be appreciated

Answer:missing information in the details pane

How to Customize the Details Pane in Windows 10

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Windows XP. Outlook 2002. Preview Pane is missing from the View tab in the new folders that I created.

I had a personal folder(.pst) created a while ago and I used to be able to view the messages for that folder in the Preview Pane window. The folder got too big and I had to chop it to smaller folders. In doing so, The top folders that I created do not have Preview Pane show up in View tab. But, when I moved the existing sub-folders under the new folders or create sub-folders under the new folders, these sub-folders have Preview Pane.

The BAD solution was to create a TEMP sub-folder under each high level folder and forward all the message to it, but I would rather send all my message to the top folders.

Thanks in advance,

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when i double click on my computer the full screen becomes white and
the icon (local disk c d e f) starts from the left end of the corner
the vertical blue pane which shows the
system task
my network places
and details is missing
please help me in restoring this


Answer:vertical blue pane missing in win xp


I think the option that you are after is called "Common Tasks"

To enable this do the following

Open my computer and select TOOLS | FOLDER OPTIONS

From here look in GENERAL, under "Tasks" ensure that "Show common tasks in folders" is selected.

This should restore the functionality you are after

Mike Bedford

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Hey everyone I have a bit of a troubling problem. For some odd reason, my computer is not displaying red at all...except for the monitor menus. I have narrowed it down to some type of connection problem or a motherboard problem by eliminating possibilities. I tried a second monitor and still had issues. Any advice on how to proceed? Before the complete loss of red, it would flicker on and off for a while (2 days before). I tried cleaning out the inside of the case, restoring my computer to a month before, reinstalling the video card drivers, restoring all the monitor settings to the original ones, tweaking the actual video color settings. So, if any of you have any ideas how to go forward, it would help a lot. Thanks beforehand.

Answer:Solved: Odd....all the red is missing except for moniter menus

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Logfile of HijackThis v1.99.1Scan saved at 11:15:11 AM, on 9/3/2007Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\Program Files\Internet Explorer\iexplore.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\System32\jalkqjcu.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wdfmgr.exeC:\WINDOWS\System32\VTTimer.exeC:\WINDOWS\System32\VTtrayp.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\WINDOWS\System32\qjhins.exeC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exeC:\WINDOWS\System32\qjhins.exeC:\WINDOWS\System32\kvmxais.exeC:\WINDOWS\System32\jziins.exeC:\WI... Read more

Answer:Slow Process, Missing Menus

Welcome to the BleepingComputer HijackThis Logs and Analysis forum martti My name is Richie and i'll be helping you to fix your problems.Your pc is extremely badly infected due to the fact you've no virus protection installed,and no firewall.Your pc has no Service Packs installed,your pc is totally unpatched.You should seriously consider formatting the drive and doing a clean install of the operating system.You should read the info in the link below and reply back into this topic and let me know what you want to do.When Should I Format, How Should I Reinstall:

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I have just tried to burn a DVD from data that I extracted from a VCD (so I could create a nice menu and chapters etc for the beginning) However, it went through 2h 30m of converting the VCD data to be able to burn it to DVD and then failed when it came to burning the DVD.

It said that the burn process failed and saved an error log for me (attached) I checked before I started the burn that the disc wasn't written and it was totally blank, and it was.#

Perhaps it has something to do with my previous problem with nerovision I discovered this morning?


Previous Problem - Hi everyone

I recently installed Nero 7 Ultra version which works perfectly, Nero 7 is much better than the 5 I got with my computer a year ago.

Anyway, NeroVision (the DVD authoring program) has templates for the menu's of DVDs and SVCDs but the pre-stalled backgrounds and templates that come with the CD appear to not work. The files are in the Nero windows folder but the pictures (if you click on them) say "no preview available" like they're blank files or corrupt or something. I've tried a full reinstall of nero 7 ultra twice and it's not fixed the problem.

Unless my disc is broken? I don't really know what else could be the problem. Or perhaps I could just delete the template files and get them from somewhere else? Or install them over the top of the corrupt/empty files?



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I have a Dell desktop with MS Windows XP Professional, version 2002, service pack 3. The PC info is

Pentium ® 4 CPU 2.80GHz
2.79 GHz, 0.99GB of RAM

First, I've tried System Restore and no matter what data I pick, it won't work.

I want to password protect my computer however setting a password only works when I log out the computer. I discovered that if you simple shut down and restart, it won't ask for the password. I wanted to set that ctrl+alt+del thing but when I go to the user account area where it tells me to do that, there is no menu or toolbar to be able to select Advanced Options as the help menu tells me.

Also, if/when my PC freezes while on a web page and I do the ctrl+alt+del to bring up that window that will allow me to End Now, there is no menus there at all. Just a white box and a listing of what's running. There are no buttons or anything so that the only way I can even close that window is to right click on little green chart in next to the time at the bottom of the screen and tell it to close.

Another weird thing is that when I restart the computer, there is a set of little black outlined boxes in the lower right taskbar next to the time and I can only get them to go away by doing ctrl+alt+del. When I do say it makes a "funny" sliding beep sound is the only way I can think to describe it.

I have a feeling I've got a virus or spyware thing going on. And I certainly don't know how to get rid of it. ... Read more

Answer:missing menus/toolbars/options...

Try accessing User accounts from here:Start > Settings > Control Panel > User Accounts > Advanced.Also install an anti-virus program like ESET Smart Security or BitDefender to scan your system for viruses and remove them.

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On the bottom left of the Taskbar, there are two icons: one gives me the task view and is NOT a problem. I am very new to W10 so I'm not sure how the window icon is supposed to work. If I right click, I get a menu and I understand that. However, if I left click, nothing happens. I suspect I inadvertently changed a setting. I used to get, on the left side of the monitor, when I left clicked, a different menu and some apps that 'looked' like W8. Can someone help me get back to this point please? If I'm not being clear in my explanation, please tell me and I will try to clarify.

Answer:Start Menu: One of two menus is missing

looks a windows systemfile is broken,

Use SFC to check and repair windows systemfiles.

See this tutorial SFC /SCANNOW Command - Run in Windows 8
SFC Command - Run in Windows 10 - Windows 10 Tutorials

If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 times restarting the PC after each time to completely fix everything that it's able to.

If not, then run the Dism /Online /Cleanup-Image /RestoreHealth command to repair any component store corruption, restart the PC afterwards, and try the sfc /scannow command again.

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Hi guys!

I thought I'd seen the answer in here before, but am coming up empty when searching.

When Word97 is opened, in WIndows98se, it is a blank doc with no menus or toolbars at the top. I thought there was a F key that would hide the toolbars, but I struck out there. I renamed, to no avail as well. I am sure this is much more simple than uninstalling/reinstalling.

Thanks a ton for the help,


Answer:Word97 toolbars and menus missing

I found a post from Dreamboat, that worked. I renamed the registry key hkey_current_user\software\office\8.0\word relaunched Word, and all is good again.


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I started using the free version of this program after a recommendation on this forum a couple of months ago and found it to be extremely good. I updated it last week and I`ve just noticed that the menu bar now only contains the Help Menu. The File, Edit, View etc have all disappeared. Even the Help menu lacks the former option to Check for updates.I downloaded the latest version from the website click here and reinstalled but no difference. It is Version 1 (Build 0026) dated 5 October. Anyone else have this problem?

Answer:PDF-Xchange Viewer Missing Menus

BumpAnyone remember the original post? (Pessala I think)

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whenever i rightclick the start menu icon the menu doesnt show whole so i cant see the words i cant even select it and the date and time in the lower right corner is missing and also when is go to my pc or control panel the file explorer doesnt show anything no documents music photos everything missing and when i open a program there is no close maximize hide button i believe it was something of a bug or might be a virus if you know something plz help me

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I have an HP Compaq 6200 SFF running 64-bit Windows 10 Pro that won't print to either of two HP printers I have tried.

I have tried an HP OfficeJet 3830 and an HP OfficeJet 4650 and get identical results with both.

I can, though, print to a Canon MP470 (so maybe the brand needs to be non HP-to-HP, ha, ha!).

In all cases, I am using a wired (USB) connection between PC and printer(s).

I have tried two different USB cables, and get the same results with both.

The printer shows up in Control Panel -> Printers and Devices.

I have tried removing and rediscovering the device from 'Printers and Devices' via right-click -> Remove. This has not fixed the problem.

I can scan ok (with either HP printer, and to a file on the PC), but in various apps (browsers, word processors, spreadsheets, MS Paint, etc), but in all cases there is no entry for either HP printer in the Print drop-down menu.

I have tried both: i. printing after allowing the printer to install via plug-and-play; and ii. installed HP's printer drivers. In both cases, the printers are missing from the drop down menus.

In 'Printers and Devices', if I right-click on either of the problematic printers and choose Troubleshoot, the result is 'Troubleshooting couldn't identify the problem'.

In 'Printers and Devices', if I right-click on the problematic printer and choose Properties, then Hardware tab, Device Status is, "This device is working properly." There are three entries in the Hardware tab ... Read more

Answer:Printer missing from drop-down menus

Hi JustSomeGuy. Welcome to the TenForums @JustSomeGuy

Normally HP products like you to install software and when they ask you connect device. Seems like a technicality but worth trying. I would uninstall devices, drivers and software and then retry.

Before doing this I would ensure I had a system image made with your tool or Macrium Reflect (free). Then if something goes wrong you can get back to where you were.

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I have a windows 10 laptop that is missing the text on the background of icons / menus,but not all of them. Example would be right clicking in device manager and the options that popus up is all white and cant see the text. But if I go into safemode it works fine, no issues.

Things I have done:
Set a new theme,updated and reinstalled video card drivers, SFC scan and no errors. Reset video card settings for users.

Answer:Windows 10 missing Text on menus

First backup important on to atlas a 10gb USB or more, then download windows 10 64 bit is from get into pc then use rufus to put the image on a different USB drive. AT LEAST 20gigs. Then boot from the USB with the windows 10 on it, then go through the setup process. Afterthat, you can copy all of the data on the other usb. If this does not help, Contact Windows support.

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Greetings again, and Happy New Year! A few days ago something (or things) bad, found their way onto my Media Center Edition pc. These manifest via a screen with a bold security page telling me that I was possibly infected with viruses,worms, etc. Having had experiences with these screens before, I did not try to exit out, or click on the "close" button. I went to the task mgr 1st where I thought I could kill the screen, but found that the task mgr closed as soon as I opened it. This led me to believe that I did indeed have an infection of some sort, and since it had obviously made it past my antivirus program (avira), I made the decision to reinstall the OS, as this had happened before. My computer is an Empower Media Center brand and runs the Media center version of XP Pro. Once I began the install however, I began to have problems. I started getting messages saying that this file or that could not copy, so I made the decision to put Windows 7 on it instead. This is the RC version, and, having tried it on another computer and found it to be a welcome change to what I had found with Vista, I was more than eager to see how it would perform on this computer. The install went without a hitch - I did a clean install and 7 looked great. I decided to start personalizing it by changing the default theme. That's when I discovered that I have no context menus. I tried right clicking on files, folders, even on my browser, all to no avail. My context menus have simply disappea... Read more

Answer:All context menus are missing in Windows 7

You could try a System Restore to a point prior to your changing the default theme or this may help:

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In Regedit right hand pane I have only the Name column. Type and Data columns are missing. All data is stacked at left hand side under the Name column.

Answer:Missing columng in Regedit Right Hand Pane

Maybe the dividing line between the Left and Right hand panes is too farto the right. Move it to the left to give more space in the right pane.

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Hi, one day I started windows, and noticed that the common task pane was missing.
I clicked on folder options to check if it was disabled, but to my amazement it is enabled!
I do not understand what is happening.
Does someone know what may be the problem?
Thanks in advance.

Answer:Common task pane activated but missing

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I have this problem with the vista details pane and I have not been able to find any solution. I have Windows Vista 32 bit Home Premium version. The problem is that:
1. My details pane is missing a lot of properties/tags . Only ones that are appearing are file date, file name, dated created.
2. When I go into a MP3 folder, same thing happens as I described in 1. Just the 4 tags appear and I don?t get any other tags that used to be there like artist name, rating, title, etc.
3. I cannot edit any Tag in the details pane. When everthing was working fine, I could go in the MP3 folder , I could edit the title, ratings etc. and Save it. But now I can?t do anything, the save button does not appear and the tags don?t go in edit mode.
Up till now I have tried the following solutions:
1. I have reset all the folder options in Vista by going to Folders/tools/reset defaults. (did not work)
2. After resetting the folders, I have also turned on the details pane option under Organize/Layout and the details under the Views. (did not work)
3. Under View, in the tool bar, I went to Customize This Folder and chose the Music Folder Option, All Items etc. (did not work)
4. Then on the Microsoft site, I found this solution ? Open Documents by clicking the Start button , and then clicking Documents., and click a file to apply properties. Then In the Details pane at the bottom of the folder window, click the property that you want to change, type the new property in the Tags.? But it did not work ei... Read more

Answer:Missing Properties/Tags in Details Pane


Is this only for mp3 files?

You said "when everything was working fine" what happened? did you download a new program? (itunes,vlc)

If it wasn't that long ago, you could try system restore.

Did you use a "registry cleaner" or an "optimizer"?

On the properties window, general tab, what is it set to "open with"?

good luck

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I have a terrific HP Laptop which I purchased back in 2007 or 2008 and I rarely use it until last month, probably only once or twice a week with only a few hours.

Recently, I started to use HP Laptop on daily basis and found 'Search' at the left side of the pane/screen is missing/lost when clicking on 'Search' at the top. 'Search' at the address bar is perfectly OK tho'.

Is this issue related to not use it for a while, .... or how did it disappear?

Only seen is 'Google' ad. popping up upon clicking at 'Search' on the tool-bar of the top.

How can I rescue 'Search' at the left pane of screen?

Thanks for any help in advance.

Answer:Missing 'Search' at the left pane of the screen

Are you talking about Windows Explorer, Internet Explorer or what?

Do you mean the "Search" option is missing when you (for example) right-click on your "C:" drive?

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I'm using windows xp home and when i open windows explorer there is no left pane for the folder tree. even when i click on the folder icon there is still only one pane no split screen.

Answer:folder pane in windows explorer missing

Hi DJ -First open Windows Explorer - Next -On the top line look to see if the item in - View > Explorer Bar > Folders is ticked -If the item is unticked you will not see the left pane -Hope this helps Thank You

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I was an idiot and acquired a pretty nasty virus a week ago. I thought i had gotten rid of it. Now I'm thinking maybe not... my XP theme is missing, and only classic exists. Also, I can't seem to hear sound out of any videos/audio that I play (although I can still hear the windows alerts). My friend said the "classic" theme is weaker than the xp theme, so I probably still have some remnants of the virus.Here's my hijackthis log. Suggestions?QUOTELogfile of Trend Micro HijackThis v2.0.2Scan saved at 7:15:13 PM, on 7/4/2010Platform: Windows XP SP3 (WinNT 5.01.2600)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\SCardSvr.exeC:\WINDOWS\system32\rundll32.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\ActivIdentity\ActivClient\accoca.exeC:\Program Files\Common Files\ArcSoft\Con... Read more

Answer:xp theme missing... classic only

Hi Please download Malwarebytes' Anti-Malware from Here.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.Download OTL to your DesktopDouble click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.OTL should now start. Change the following settingsChange Drivers to AllChange Standard Registry to AllUnder File Scans, change File age to 30Under the Custom Scan box paste this innetsvcsset /c %SYSTEMDRIVE%\*.*safebootminimalsafebootnetwork/md5starteventlog.dlls... Read more

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I think this is related to tiles disappearing on the start menu. It feels like a graphic bug.
But I'm not sure.

Answer:Text in right click menus on taskbar missing

Hi, you may find the following of interest, if not of immediate help, but it may suggest something..
As it turns out, the data for the Jump List items isn’t in the registry at all, but in the user’s AppData. Specifically, in a collection of files in %AppData%\Microsoft\Windows\Recent\AutomaticDestinations. There’s one file per application; I had a somewhat magical 42 files in mine. I noted that there is also a similar folder called %AppData%\Microsoft\Windows\Recent\CustomDestinations, with fewer files in it, and which I suspect contains a cache of Jump List items that have been added programmatically by each application (such as the ‘Play All Music’ command on Media Player’s Jump List.
The files in these folders don’t have particularly useful names, but if you open them in Notepad the contents will give you a clue as to what program each one belongs to (note: don’t edit the files directly). When I compared the folder on different machines it was clear the names are the same for each application.
The file for Explorer.exe was actually the first in the list for me, and is called 1b4dd67f29cb1962.automaticDestinations-ms. The solution was simple; delete the file. As soon as I had removed it, I was able to re-pin folders, the removed file was recreated, and my life was once again sane.

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 :exclamationI downloaded IE7 a few days ago. It's very different from IE6. I don't see any of the usual Menu tabs, such as file, edit, view, go etc. There is no help tab to see if I actually got the finished Ie7. I'm pretty sure it wasn't the beta. It wasn't supposed to be. I get to my favorites by clicking on the gold star located at the far left of the "toolbar" (all icons).My entire computer is running very slow both offline and on. I often lose my internet connection and can't load web pages with either IE7 or Mozilla Firefox. Would the 2 browsers create a conflict?  It didn't seem to before IE7.  I've been trying out Firefox for a couple of weeks now, but some sites require IE.Any suggestions?I run Zone Alarm, AVG and have AdAware also. I'm running a Dell Dimension 2400XP Home Edition SP2CPU 2.20 ghz512 ram40 GB hard drive NTFS - 72 rpmDSL Westell Modem Model 2200Thanks for any help you can givemejco

Answer:Menus missing-the whole row (file, edit, view etc)

Right-click in some of the blank space in the menu area (e.g. to the right of the tabs).  Check the "Menu bar" option.  There should be no conflict between the two browsers.Your computer may benefit from a system cleanup.  I use the following routine on all the computers I service:CCleanerEusing Free Registry CleanerDefragSpybot S&DVirus checkWindows UpdatesX-Ray PC (to check for rogue processes)

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Hi, I've got a slightly odd issue.
I've recently built a new pc (hp dc7800) with XP and office 2007 - the problem I have is that after about 24 hours of use (well left on over night) i wont be able to get any context menus or see the performance tab in the task maniger if it loads at all.
Closing a window usualy lets it work for a short period before it happens again.

The pc is a E6550 with 2gb of ram which should be more than enough memory.


Answer:Missing task mgr performance tab & context menus

Hi .

Tried running chkdsk /r from the Start/Run window?

If not, try it and make sure that there is a space between the k and /.

I'm surprised every day by the number of issues that running this command will resolve.


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This is curious. I finally have the time to post an inquiry.

Back in December, I went to open my Windows Task Manager (a program had froze), and I noticed that the menu tabs at the top were missing. I don't know why or how this happened. Is there anyway to get them back?
I've included a screen shot (I hope that worked anyway) of how it displays now. Fortunately I figured out that by hitting the Esc key, the task manager window will close.

System Info:
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+, x64 Family 15 Model 107 Stepping 1
Processor Count: 2
RAM: 1790 Mb
Graphics Card: ATI Radeon X1250, 256 Mb
Hard Drives: C: Total - 147761 MB, Free - 90819 MB; D: Total - 147487 MB, Free - 147391 MB;
Motherboard: Acer , F690GVM
Antivirus: Bitdefender Antivirus, Updated: Yes, On-Demand Scanner: Enabled


Answer:Solved: task manager menus missing

This may help.

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As shown below there are 2 drives missing from the Navigation Pane (vertical bar on the left of the File Explorer).
How do I show them up there?
Thanks in advance.

Answer:Drives missing from File Explorer's Navigation Pane

Expand the This PC menu?

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Things arent the way it says when I look it up, get more confused. Had IE, tried Edge, wasnt crazy about it, now did Chrome for default browser.

Also, no longer have the words at upper left with drop down menus.....the file/edit/view/tools/help, etc?

Answer:Can't get favorites from edge to chrome, and missing drop-down menus

Hello ImLost,

The tutorial below can help show you how to export your favorites from Microsoft Edge and import them into Chrome.

Import Favorites from Microsoft Edge to Chrome in Windows 10 Windows 10 Browsers Email Tutorials

The 3 dots at the upper right corner of Chrome is your menu button.

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help! again!I opened up my word proram yestereday and found that all my toolbars AND menus are gone from the page. The page does open and I can type in it but besides the horizontal and vertical rulers nothing else is displayed in the window. There is no "File" or "Tools" or anything to click on along the top. And all the various toolbar icons are gone! What has happened? and how can I get them back? I have tried going to Microsoft's website to download any updates and I also re-installed Office 2000 but neither has worked. Am I just missing something obvious?Any help would be appreciated. I have Windows 98, by the way, if that tells you anything.

Answer:WORD 2000: Toolbars and Menus suddenly missing

Sounds like you accidentally got 'full screen' mode.Press the Escape key and see if that restores it.Chris

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I liked the old Win7 control panel which gives a list of all control panel functions. I found out it can be used also in Win 10. Due a search for "control panel" on the search task bar. Right click to add to startup or task bar.

If you just want to occasionally use it, hit "windows" key plus x key and it will be visible.

Answer:Missing Classic Control Panel?

In addition:

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Alright, so here's the deal. I let my little brother use my computer for a few hours and when I got back on it, my cd/dvd drive was no longer recognized by Windows. I asked my brother what he did, and he told me that he only installed itunes and was using it. So I searched the issue on google and indeed, found the original solution of "Deleting the Upper and lower filters". Unfortunately, when I look in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}, there is no Upperfilter or Lowerfilter to be found. Every now and then, I'm lucky and I'll have the Cd Drive for a couple of hours. But even without restarting the computer, I'll check My Computer and it'll be gone. Any advice would be greatly appreciated. My laptop is only a little over a year old, and I'd like to keep it in great condition.

-Toxic Tension

Answer:The Classic CD/DVD Drive Missing Issue

Hello Toxic Tension,
Try here, there's an auto fix feature which might do the job. Post your result's, i will be interested to see if this work's.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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‘search…’, and ‘sharing and security’ are missing from context menus in explorer when I right click a drive letter. This only applies to the drive root for some reason. If I right click on a subfolder, these items ARE in the context menu. Is there any way to fix this? If not, what alternatives do I have for modifying existing shares on my drive roots?

-I’m running XP pro
-I have tried logging in as Administrator in Safe mode
-simple file sharing enabled
-The server service is running

Answer:‘search…’, and ‘sharing and security’ are missing from context menus in explorer

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Thanks everyone for the ad. I have a previously stable quad core Asus MB PC which since the most recent Aniversary updates has become almost unusable. Right click menus only display the shadow line and are otherwise invisible. Moving the mouse over them leaves a pointer trail resembling a PaintshopPro paint tube. Hovering over the top right close box sometimes restores the text but this can take up to a minute. Folders in tree menus in Explorer or Outlook don't highlight so one can't be sure if they are selected and even desktop icons are affected, moving one doesn't appear to work but after a [long delay the icon will jump to it's new position. I'm assuming the updates were the culprit as I have reverted to a month old image which doesn't seem affected, however the updates reinstall and it becomes unusable. At the moment I'm using the old image on wifi with metered chosen to hopefully block the automatic updates. I tend to use the Microsoft onscreen keyboard for banking etc and that displays as an empty pane with just a shadow indicating its size. The PC is an H81-M Plus with a Haswell quad processor, 16g DDR3 and a Samsung SSD C: drive. I did use the Asus windows EZ updater on the Bios a few days earlier [rather than direct USB] but it seemed to go ok. I even put in a GT730 video card [1G] in case the onboard video I'd been using wasn't compatible [no drivers since 2015] but that didn't help. Any suggestions would be most the way programs seem unaf... Read more

Answer:Dec 2016 Win10 updates cause lag and missing, empty context menus


You didn't mention resetting your BIOS (UEFI) so ...

If you think it is BIOS have you reset it by removing power cord, removing CMOS battery and holding power button for 20 seconds. I saw in one manual for a board like yours they suggested placing jumper on CLRTC headers instead of using power button. Check your manual for "Approved" method.

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this friend is also getting white backgrounds on all his pages and his fonts are all pixelated.

He said he used to use Windows XP, but now his only choice is classic.

Any ideas on where to start whule I wait for his HT log??


Answer:Missing windows themes, cannot change from classic and

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How do I display all my programs in the startup menu?

The 'all programs' tree displays all my programs in alphabetical order but it only reaches the letter 'I'

thank you

Answer:Solved: Windows XP Classic missing programs

try this,
Right-click Start Menu > Properties > Start Menu > Customize > Uncheck "Use personalized menus..."

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this friend is also getting white backgrounds on all his pages and his fonts are all pixelated.

He said he used to use Windows XP, but now his only choice is classic.

Any ideas on where to start whule I wait for his HT log??


Answer:Missing windows themes, cannot change from classic and

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I googled the problem and NOTHING!!!!! many information NO LONGER is displayed in my details pane in Windows Explorer!!!!!! song length is one of them gone missing (& total length if multiple files are selected) and I use that frequently!!!!! it ONLY shows basic information now such as artist, title, album, and genre!!! but total length is GONE!!! also MANY UNRELATED INFORMATION is now in the details pane for media files!!!!!!! mood of music has been added (never heard of that tag), song rating, and composer now have been added!!!! it even displays ALL THIS SAME INFORMATION for WAV files when it used to be ONLY file size and length for WAV files!!!!!!! WAV is NOT capable of tags so I don't know why Windows Explorer shows this information for WAV files!!!!!!

Answer:missing information in details pane for media files (such as song length)

Can you post a screen shot of what you are seeing?

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Hello. I'm using Windows 7 Home Pro. 64-bit, and Firefox browser. When I want to save an image from the Internet, and right click on an image, it opens up what looks just like Windows Explorer. The problem is, the 'preview pane' button is missing, and I can therefore not get a large preview when using the details view, which I must use, because I have folders with many files to look through quickly. The images do show up properly in icons view. If I open up Windows Explorer by itself, it works properly, and I get the preview pane button.

I saw a similar thread, and it recommended making sure Windows Photo Viewer, is set as the default program. I set it to be the default, but it didn't help.

On my older Windows XP computer, I had xplorer2lite open up when right-clicking on an image. That was a more convenient program for me to use. Is it possible to do that in Windows 7?

Also, is to possible to get the panes in Windows Explorer to 'hold' their position.

Thank you.

Answer:‘preview pane’ button missing in Windows Explorer for ‘save image as'

Hi and welcome to SevenForums,
I'd try another browser to confirm it's not browser or a website site issue.

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Normally, when I open My Computer and any folder within Windows XP Explorer, there is on the left side of the folder a series of menus, including Create New Folder, Rename Folder, plus towards the bottom left a place where photos are previewed (a preview panel). Well, suddenly, during some of my tweaks, this left side of the folders is missing! The folder simply has a list of the folders. I have looked in the Tools section but cannot find how to restore this left blue panel with all the shortcuts and info.

I have attached a screenshot that shows what I am referring to.

Please, someone, can you help me! This is a most useful tool that is now missing!

Answer:Solved: XP Explorer Folders Missing Left Blue Section/Menus!

sounds like you changed it to windows classic view ..
goto folder options and check >show common tasks in folder
edit sorry that under the general tab under folder options for that folder

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I just downloaded Windows 10 and am having issues with: missing pop-up menus; "Edge" & "Store" apps don't run (open with plain blue screens); I can't access Settings (same problem--I get only a plain blue screen); also Word 7 is buggy (i.e. the minimize button is missing when I have a doc open). From reading other threads here, I decided I should run a System File Check in Windows, but when I right click on the Start button (well...where I assume the start button is--all I have is a black square in the lower right corner!) all I get is a tall rectangle box with an arrow, and no text, no menu choices. When I click on the arrow, I get another tall box with no options.
I have an HP Touchsmart desktop (would like to give more specifics, but the "my computer" file is gone and I don't know where to find that info in 10 yet). I use that the problem? I'd sure appreciate any ideas of where I should go from here. Thank you!

Answer:Newly downlowded; missing menus, blank screens, apps don't work...

Hi AnnetteC, welcome to Ten Forums. I would try to run the SFC command and see if that helps. This is from the tutorial forum. . There are other ways to get to open a command prompt such as + X on your keyboard. The tutorial has a link to a whole bunch of different ways to open one. Work through the tutorial, it will show you a number of ways to attack this problem.

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In setting up Media Player Classic on an older computer (HP - XP w/SP2) to play flv files, I got the message shown in the attachment.

I downloaded something called XP-Codec-Pack_2.4.3, but that hasn't fixed it. I can hear the audio of the file, but can't view the video.

Can anyone tell me what I still need?


Answer:Solved: Media Player Classic missing codecs

Found my own answer. Thanks anyway.

For anyone else looking for it, I found the codecs I needed here:

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Hey guys,

I restarted my PC because of a problem with a webpage, and when I tried to log back on my desktop icons were missing and so were my startup options that are normally on the toolbar. Also, some context menus are missing, all I get are "send to drive F, and E, not desktop or anything.

I restarted again, and now my wallpaper is gone, but some startup options seem to be back.

My icons/folders display when I go to C:/Users/<myname>/Desktop, but don't appear in the actual desktop.

There are probably other screwed up things too.

What's going on? Did I pick up a virus or something?

EDIT: "Set as Wallpaper" is broken also 0_O



Answer:Solved: Windows 7-Desktop Shortcuts, startup options, context menus missing

Huh, I seem to have solved it by restarting over and over again. WTF?

Still wondering why this would happen in the first place.

Solved for now at least.

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Hello, today I turned on my PC and every text have gone missing (as title). I don't know if have anything to it, but the last thing I can remember doing that can be by any means related to that is deleting Windows-10 old [that windows.old folder] version after updating

Answer:All texts, files and folder names, right-click menu and contexts menus have gone missing!

Originally Posted by Lissandro Hello, today I turned on my PC and every text have gone missing (as title). I don't know if have anything to it, but the last thing I can remember doing that can be by any means related to that is deleting Windows-10 old [that windows.old folder] version after updating Assuming you have Windows 10.
Please provide the following info of your Win 10:
OS Build
In case you don't know how to find them......
Start button > Settings > System > left side, at the bottom, About.......
Next window will tell you what you have.
Please post those info.
Thank you.
Meanwhile, do a system file check to look for corrupt files. It will try to do repair if any found.
Assuming right click at Start button still works ?
Right click at Start button > select either Powershell (Admin) or Command Prompt (Admin) >
at the flashing prompt, copy/paste this.....
sfc /scannow
> Enter.
It will take some time. Just wait.
When finished, it will give you one of the following 3 reports:
1. No integrity violation.
2. Found corrupt files and repaired successfully.
3. Found corrupt files but unable to repair some of them.
Please post back the result.

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I have Windows live messenger and Skype and Microsoft Office, so far they're the only ones I noticed that are doing this. But when I open them, the icon in the taskbar shows a basic windows classic icon, it does not show the proper icon for these programs. I pin the program to the taskbar, and then unpin it, and it shows up correctly for a while, but then goes back to classic windows icon. How can I try and fix this? Screenshot belowI have tried: It did was change my startorb back to a windows logo, and change the windows live messenger icon back to a different windows icon. Screenshot below:Before clearing cache:After:As you can see it changed my startorb back, and changed the icon for Windows Live Messenger. I have no idea what's causing this, but so far it seems to only be those programs. They appear fine in my dock, and on my desktop. But they do not work on my taskbar, or in my startmenu.

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I use Win7, when i try to open a program using a desktop icon, i often get two or three windows; I am unable to use drop-down menus (I click and it blinks there for a second and then disappears if I move the cursor) when i try menus that have scroll-down options i cant use the mouse. Help!

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customer reports that was installing a webcam driver and icons and context menus starting showing missing info or options, icons would not appear, or text boxes would appear incomplete, strange error messages would appear indicating failure, programs would not load and messages like: Taskmanager application "The application failed to initialize properly (0xc000012d). Click on OK to terminate the application." or "rundll32.exe Not enough quota is available to process this command". "ole32.dll is not a valid windows image " "incomplete system resources exit to complete the requested service" Same with other programs. norton would appear at times as not installed correctly, at other times the same program would load while other would create a shortcut after a double click, some buttons would appear missing in start menu (ex. no turn-off button). some programs would execute at random intervals but not everytime that click or double click would be executed, menu bars would disppear after a few clicks or would show up at strange locations, folders would open at random times after several attemps to open them.

in safemode computer seem to be responding normally.

I'm working on a customer's machine
winxp pro (legit)
ibm thinkpad 2374VMU
smbios 2.33
sp3, updated up to current date

what I have done

1. malwarebytes: 1 threat found, removed
2. spybot: 2 trheats found, fixed
3. a-square: 2 threats found. fixed
4. I ha... Read more

Answer:missing icons and options in context menus, programs load at times, w/ errors or wont

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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when i nearly finished installing media player classic, the following problems appeared. i think the files are broken because of my careless n innocent action to try to remove advertisement from my computer a year ago. anyway, how can i solve the current problem??

Answer:missing or broken codec found when installing media player classic

Are you installing Media Player Classic from a codec pack or as a standalone program?

I would click 'yes' to remove the broken codecs from the registry, then reboot and reinstall.

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I had to manually find all related files to OE6 to delete it so it would reinstall. Then the updates. Now nothing shows up on the preview pane or when I open the email. I can use Outlook instead but what is wrong? The only view of the message is in properties: details: message source.

Answer:Solved: OE has empty preview pane, open pane

1. With Outlook Express closed, go to Start>Run
2. Type in: regsvr32 inetcomm.dll (with the space after "regsvr32")
3. Click OK (or press the Enter key)
4. Open OE and see if things are fixed

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