Computer Support Forum

Problems with "Switch User" on computer

Question: Problems with "Switch User" on computer

I have two users on the computer. it will let me login but not the other user. A message comes up like this: "A recently installed program has disabled the welcome screen and fast user switching. To restore those features, you must uninstall the program. The following file name might help you identify the program that made the change."

I have done a complete scan of the C drive and no such file name is present. What else can I try in order to fix the problem. This user cannot log in, in turn he cannot locate in files, folders, pictures, etc.What do you suggest?

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 7300 LE, 512 Mb
Hard Drives: C: Total - 147769 MB, Free - 95161 MB;
Motherboard: Dell Inc, 0CT103
Antivirus: Norton 360 Premier Edition, Updated: Yes, On-Demand Scanner: Enabled

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Preferred Solution: Problems with "Switch User" on computer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Problems with "Switch User" on computer

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Coming up with a title to this problem was difficult.

I'm certain I'll have probably put this in the wrong area of the forums, and if I did, I am quite sorry. I honestly don't know what my problem is, but I believe it's software or core Windows-related.

As for the problem, I have XP Pro and a fairly old computer. I mention both only in case they are relevant.

Typically, I leave my computer running most of the time. I have for years. My sister and I both have user accounts (though she rarely uses hers), and I'm very paranoid. So at night, before sleeping, I just "switch accounts" and let the computer stay on the user login screen until I wake. Upon which point I log in and carry on where I left off. This has never ever been a problem before. Until three days ago; and it's gotten progressively worse for some reason.

A few days ago, I woke up and powered my monitor on, and the screen was black. The computer is old enough to lock up on rare occasions, but this looked more like the computer was trying to shut down or restart and just hadn't sorted itself out yet. I was confused, but not too alarmed. I let the computer sit for a long time (I think perhaps a couple of hours) before realizing it was not going to do anything.

I tried running task manager (the only thing I ever know to do when something seems to be locked up), but of course, it did nothing. As I was probably not even logged in anywhere.

Eventually, the only thing I co... Read more

Answer:Problems When Logging Back In to User Account After Using "Switch User", XP Pro

Greetings, Lapinne.

I just wanted to be the first in line for some of that 'ferocious idolization'.

Frankly, I've had bad experiences with XP's 'switch user' protocol - it's been my experience that it's a problem waiting to happen.

Until I (and others) can wade through your symptoms, you might consider some consolidation: copy/transfer any important data to a central location, and trim your user accounts until you are left with the bare minimum (one Admin, one Guest). Then see if your issues persist (what I'm aiming at here is the possibility of corrupt user profiles - a common occurrence).

Hang in there, be patient, and welcome to MG! :major

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Ok, this is my third attempt, after re-booting and re-booting. This is my wife's Sony, abt. 3 years old, P4, WinXP HE, 512k ram. For a long time now it has been "temperamental". Among the latest is I can no longer "switch user" as normally. Clicking Start/log off/switch user does absolutely nothing now, it merely reverts to the former screen. Start/log off/log off does work, however.
And the shortcut that I used to use, the Win logo key +L now goes to "UNLOCK COMPUTER", a pop-up message that tells me the pc is in use and locked and only I (presumably as an administrator) with the proper password can now unlock it..
Problem: what the heck is the password?
We don't recall ever setting one.
Control+Alt+Delete does nothing here. Once at this screen, my only recourse is to reboot. ("Cancel" is greyed out. I think though that a few days ago it wasn't and I could cancel. Is that my faulty memory or is this thing getting worse?)

A side note: I did recently download and utilize a reg cleaner freeware "Regseeker" which I used to delete only several items it said were not used or broken links. (It also allegedly created a back-up before deletion, but darned if I can see where or how I can get them back!)
I also disabled, thanks to another tech "advice", several services via Control Panel/Administrative Tools/Services. However, that techie claims nothing I disabled in his list should affect this.

 ... Read more

Answer:Solved: "Switch User" no longer functions. "Password"?

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Starting several weeks ago, after someone used it, my computer started going to the page I after the log off, switch user page when it was not being used. This is the page I would get to if I delibertly went to the start menue, clicked " log off" then clicked "switch user"

In order to get back to the main screen I now have to click onto the block with my user name. .

When the computer is not being used , the screen goes blank (as it did before) (because of power managment), but once I hit any key, what comes up is the little box I have to click to switch on as a user, instead of the main screen. .
How can I get the computer to work the way it did before.

Answer:computer goes to page after "switch user" by iteself when not in use

Right click the desktop, properties, screensaver tab, power, advanced tab, uncheck "prompt for password when computer resumes from standby" and click ok.
In the screensaver tab, uncheck "on resume..." and click ok.

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I've searched the forum and could not find an answer to this problem.

I have a Windows 7 Enterprise machine where at the login screen the "Switch User" button is missing and so I am unable to clear the last user.

Just about all the results I got back on this topic was how to re-enable the "Switch User". This doesn't help because I can't login to make the change.


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Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to choose a different name.

My question is... Can I have the computer just go back to showing all the users' names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!

Answer:How do I bypass "Switch User" screen, after ScreenSaver to login as another in Vista?

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I was able to remove it from the welcome screen and start menu, but can't find a way to remove it from the shutdown menu. Can somebody please help me?

Answer:Remove "Switch User" option from Vista's shutdown menu.

I would like to not only remove "Switch User" but "Sleep" and "Hibernate" as well and make "Restart" the default option in that Shutdown Context menu.

So, my own question is, "Where does Vista hide that context menu?"
Any help would be greatly appreciated.
That would take care of two questions at once.

The Shadow

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Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to go back to the regular login screen.

My question is... Can I have the computer just go back to showing all the user's names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!

Answer:How do I bypass "Switch User" screen to login as another in Vista?

Is this after the screen goes to a screensaver, or just anytime you switch users?

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My company technical team member initiated an update 5 installation to Visual Studio 2013 but as I had to head for a meeting, I had to use the computer. So i tried the switch user option. My questions are

1. I can see a process VS2013.5.exe in Task Manager with some memory allocated. So even if i am logged in, whether the installation still continue and complete it?

2. What is really happening when one user switch in Windows OS? Is there any technical documentation from Microsoft side?

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Normally when logging on, the welcome screen shows Dell Icon and My Name which I click to log on. Then, "Switch User" under that. Now I am only getting "Switch User" and when I click "Switch User" nothing happens. Can't log in. Any advise would be greatly appreciated. (I am posting from a different computer as I can't log in to mine.)

Answer:Windows welcome screen only showing "Switch User"

Hello T Clouatre, and welcome to Seven Forums.

You might see if doing a system restore at boot using a restore point dated before this happened may be able to undo and fix this for you.

Hope this helps,

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I have the exact same issue as Howie:
(ie When one logs back into one's own user space - all the icons have moved!)

I too have two users on my new "notebook" with Vista Business
Both have (groups of) Icons placed in different areas of the desktop.
But after my daughter has logged into her user space via "switch user"
almost ALL (bar 3 or 4 out of 28) icons IN MY USER SPACE get moved,
out of any logical order, and pushed to the left side again!
I have to sort them all out all over again which is such a gross time water,
however, if they stay this way for a while, it is a time saver, coz I know exactly
where EVERYTHING is when its in my well sorted way on the desktop.

This doesn't happen at all after "shutdown", just switching users causes it.

PLEEEEEEZ help somebody - this is immensely frustrating & time wasting!!
Surely there must be a little box somewhere in Vista that says "save desktop setup" or something similar?!?

I Hope Howie has found a solution, as I totally understand your issue Howie.
Good luck to us hOPe somebody else out there has worked it out
(PS Howie's thread was a while ago in case ur all wondering "who's Howie?"

Answer:Desktop icons move after "switch user"

Hello Janeeni,

I had this same problem myself when I first updated my rig. The problem in my case was a weird issue, but it is now fixed. Try unchecking "Align to Grid" and "Auto Arrange" on the desktop by right clicking and hovering over "view"


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I'm running a generic Acer laptop, Windows 7 home premium, Fresh Install about 6 months ago. I am now working from home and had to create a "work" profile (call it profile-2), I just created a secondary profile, and named it "work", there is nothing really special about it other than I had to install some proprietary software in order to access the company website, along with modifying a few settings to allow access through firewall, UAC, etc...(however, this software/settings will work for all profiles, it is not profile specific). Now If I am in my "normal" profile (profile-1), and I go to Start>> Switch User, the pc pauses that profile, and gives me the screen with all the user profiles. However, if I am in profile-2, and Start>>Switch User, it results in a black screen, which requires me to hold power button and do a hard shut-down, and restart, also clicking shutdown from profile-2 ends the same way, stuck on black screen requiring hard-shutdown.

It only happens when in profile-2, profile-1 works perfect in every way Windows can. I know it has something to do with the company software/settings, and that might require me to access the company help desk, but that is such a pain, and I figure I'm not the first person to have this problem, so I thought I would give you guys a shot at solving it first. So if anyone has any ideas, or if you need more information please let me know.

Thanks in advance.

Answer:"Switch User" results in black screen

Can you Log Off and Log back onto any other profile with no problem? That may need to suffice.

Check for infection, spyware, System File Integrity, try another AV to compare (frequent solution), establish a Clean Boot for all Users, cull logs to resolve repeat errors and the other Troubleshooting Steps for Windows 7

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Here's the scenario:
We have 4 users on a home pc--1 admin, 3 limited users.
Administrator logs off. Limited user logs on. Limited user logs off. Administrator attempts to log on but screen goes black and appears to loose signal. Monitor displays loss of signal. Eventually a single limited users icon will appear on a blue screen and the system is locked. Must do a hard restart to reset. Also, Task Manager appears to not function. Ctrl Alt Del does nothing except put icon in task bar. Have checked to make sure it isn't disabled. Have run Nortons, AdAware, Spybot. All systems appear clean. All systems are updated. I have searched but cannot find any help on this.
Any suggestions would be greatly apprreciated.

PS...I just discovered i cannot shut down from the start menu...have to use hard shutdown.

Answer:Can't "switch user" to administrators desktop--Please Help!

"Administrator attempts to log on but screen goes black and appears to loose signal."

Might try booting to safe mode, log on as Administrator, and set your screen resolution again.

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My PC: Acer Windows 7 Pro 64-bit

Lately when I leave my pc alone for awhile, the screen
turns off in 15 min's, which is the setting I chose.

However, when I press any key, or click the mouse
to turn back on the screen, I'm taken to the "Switch user"
screen with my user ID and those of others:

I have to click on my user ID icon, enter my password,
press enter, and then I'm taken to where I left off:

This is tedious.

I've checked all the display settings I can but I can't find
the setting I need to stop this behavior.

Control Panel\Hardware and Sound\Power Options\Edit Plan Settings
I've got "Turn off display" set to "15 minutes" and
"Put the computer to sleep" set to "Never".

I DO want the screen to turn off after 15 min's when
I've left the pc, but I DON'T want to have to keep
clicking my user ID and entering my password to
resume where I left off! I just want to come back,
click any key or the mouse, turn on the screen and
continue where I left off.

What controls this behavior and how do I change it?


Answer:Windows 7 going to "Switch user" screen by itself

Control panel, power options, require a password when computer wakes. Check that setting!

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Hello thereI want to get rid of the "switch user tab" at log in, as i am the only user i don't see the need for it to be there.I don't have the group policy editor, but i know you can configure the setting in the registry, if anybody could give me instructions, on how to do it,   windows vista home premium

Answer:Disable "switch user" in the registry

If you are refering to the "guest" account I don't believe it is necessary to edit the registry to remove that account.  From the Start menu, click on your user account. It should be an icon or a little square picture at the top of the Start menu.  I don't have Vista in front of me at  the moment, but try that and look for the options to "edit" or "disable" other user accounts.  You might also try right clicking My computer>click Manage>and when Computer Management pops up, in the left pane, click on "local users and groups".  Under that, click on "users".  Then on the right side of the screen, right click on the "guest" account, click properties, and put a check in the box that says "account is disabled", save your settings and that's it.If you are using Vista Home Premium as you said, the "Local Users and Groups" option should be there.

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May I know is it possible to show domain user's "Display Name" instead of "User Logon Name" as owner in print queue? Our company's domain using generic "User Logon Name", i.e. 001, 002, 003 and so on, each "User Logon Name" will have personalized "Display Name", e.g. Mary, John etc., but a problem is when a print job printed by a user is hold in the print queue of a network printer, other users won't know who is it (the owner of the print job may shown as 001, 002 etc.) and so not able to ask that user to remove the print job. Any ideas? Thanks a lot!

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Question: Lost "Switch User"

Hi Guys,
First time post; I have been doing some malware clean-up using the expertise from this site. Thank you some much for the direction and knowledge, the results have been stupendous.
Now I think I tweaked jkust a bit too far. Today--not yesterday I have lost the ability to switch users. I have four users on my home computer. I have run a registry cleaner(EZCleaner) earlier today and now I cannot "switch Users" I have to restart the computer to change users..
I am running upgraded windows XP professional.
Any insight would be grateful

Thanks in advance

Answer:Lost "Switch User"

Have you disabled any of XP's "services"?

Go to Start > Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.


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When I go to the log-off menu and select "Switch User," nothing happens. Any ideas on how to remedy this situation?

Answer:Can't use XP's "Switch User" feature

if u are the only account on the computer you cant switch users since there is no one to switch over to.

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My OS is WinXP SP2 and recently the "Switch User" function stopped working... there is no problem with logging off, restarting or any other function just with "Switch User".
It doesn't crash the computer or something it just does absolutley nothing...
anyone knows how can I fix this?

Answer:"switch user" won't work...


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I have several icons/files from my "User" folder showing up in the "Computer" folder (several in duplicate), PLUS numerous blank icons...

This seems to have occurred after the Common Files folder became corrupted, after I somewhat riskily decided to power off while Vista was attempting to come out of Sleep mode - it had already taken about 3 mins and I was in a hurry - bad move, I know. That delay appears to have been due to an old version of Online Armor, and has now been fixed (by an update). Chkdsk scanned and (apparently) corrected some errors, and I also ran SFC which said it had corrected some errors but had also found some that it couldn't correct. Any help much appreciated.


Answer:Icons/Files from "User" folder showing up in "Computer" folder

Hello Aster, and welcome to Vista Forums.

You might see if doing a system restore using a restore point dated before this happened may be able to fix it.

Hope this helps,

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So got windows 8 Dev installed so far so good, I thought I would like the left screen bump to go to last app or program used feature till I installed some games and tried to play them suddenly my left side of my screen is no good if needing to scroll to the side say in a game like Starcraft II, Civilization, ect. Anyone know how to disable it?

Answer:Disabling the left screen "Bump" or "quick switch"

I want to know how to activate it, sometimes my quick switch is unavailable

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I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?

Answer:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

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Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:


OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable

Answer:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

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Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:


Answer:Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE HELP)


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;

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First post!

Hopefully somewhere here can help me fix my in-laws' new computer. They bought an HP Pavillion that runs Vista 2 weeks ago. I worked fine until yesterday when anytime someonew types "h" or "s" something funky happens: The "h" loads "Hardware Diagnostic Tools" and the "s" loads "HP Support Information." This happens regardless of the application or the keyboard (I already swapped out a different keyboard and that didn't work). Is there a setting in Vista that somehow the h and s were assigned these two programs as hot keys? These seems like a stupid settings issue but I couldn't find anything within the hardware section of the Control Panel but I may not be looking in the right place. Any advice would be appreciated!


Answer:Problems when typing "S" or "H" on HP Computer with Vista

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Please help us to troubleshoot the following problem in our Compaq NX 9000 Machine with Windows XP Professional Operating System:-

- An error shows with two options "Switch to" & "Retry" after booting the machine, which forces to press "Retry" button in the error window repeatedly and as you press this "Retry" button, "Start Menu" automatically opens and it then again asks to press "Retry" Button.

Thanks to all helping members.


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After a Windows update and restart the following problem appeared 
When the Windows 7 64 machine is started it boots correctly then immediately goes to a blue "Configuring Windows" screen followed, after a couple of minutes, by the "Failure Configuring Windows Update Reverting Changes" screen. After
around 3 hours this eventually changes to "Shutting down". This has been left overnight and still says "Shutting down". During start up I don't get to the log-on screen and don't have access to any settings. A shared partition on the machine
is visible from other computers and a SQL database can be accessed during the Reverting Changes stage.
I can restart the machine successfully in Safe Mode and have tried a clean boot. Chkdsk has been run. Microsoft Help says use FixIt but FixIt doesn't run in Safe Mode and I can't access the machine after a normal boot to run it then. Diagnostics doesn't
work in Safe Mode. For the same reasons I can't turn off Windows Update or attempt a reinstall. An attempt to restore to a previous version doesn't work giving an 0x80070005 error code.
Reinstalling the OS from disk seems like overkill and a huge investment in time (bringing back up to date and reinstalling software). Surely there must be a way of bypassing or deleting the failed update or the service that is trying to configure it?
Our small business is reliant on this machine so we are quite desperate for a solution.

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I have an XP machine which I only ever user myself (as in, there are no other users on the machine, no guest account, and it logs in without a password).

I'm trying to sort out my expansive and bloated Start Menu Programs list, but it seems that there are two separate lists. One for "Joe" (the main user account) and one for "all users", I guess because some programs give the option of installing for just one user or for everyone.

All of the programs show up in the Start Menu when I click on it, but when I go into Windows Explorer to try and sort them out, there are two separate folders;

C:\Documents and Settings\All Users\Start Menu\Programs
C:\Documents and Settings\Joe\Start Menu\Programs

I know I can move them around in these folders (ie; putting them in related groups, such as "system tools" etc), but can I move all of them from the main user to the "all users" folder, (or vice versa) without any problems?


Answer:[SOLVED] Merging "user" and "all users" start menu program lists

Yes, you can consolidate them all in one, or slit them up as desired.

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My computer either freezes or slows to a crawl when I hit the "my computer" icon, or try to use the "send to:" option under files or when I try to save a file in a different folder other than the one currently displayed in the "save in" feature. Major geeks cured this problem for me in 2004, but I did not save the solution and cannot remember it now. Please help...again!

I use xp pro sp2; intel pentium 4a; 2.66ghz hd (1% left); 512ram


Answer:"My Computer", "send to:", "save in:" Functions slow or freeze computer

Go to the "Search" funtion (along the top in the same row as User CP, FAQ, Members list etc) on advanced search...type your name in the "search by user name" then click search now at the bottom..this will bring up your posts...

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first I have do have power to the computer; the motherboard led power light is on.When I press the "power on" button, NOTHING happens.  I'm thinking that the switch is bad.  There have several occasions where the computer would go to "stand by" and it would not turn  back on.   I would have to unplug the computer and then turn it back on.  Everything was working fine up though when it booted back up.Is there a way to bypass the power switch to turn on the computer?

Answer:computer doesn't turn on - bypass "on" switch?

For testing purposes yes, you just short (connect) the two pins for the power switch together (temporarily). Best easy way is to use a metal flat headed screw driver and place it on the two pins for a second or two.

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Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?

Answer:Services "Application Information" or "User Profile Service" high CPU

Arsenurderer said:

Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?

Hi Arsenurderer and welcome to Tenforums.
Let's get the virus possibility out of the way:

RKill Download
Post the log that pops up upon completion.

Run "Scan" of ADWCleaner
Downloads - AdwCleaner - ToolsLib

Post the scan log

If you're around now, wait for my response - do not reboot, and do not run "Clean".

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Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

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Srry i know this post is a bit old but i recently just got this problem i can access the internet fine but i cant access my network settings, user settings, or see the the properties of my pc. i tried running your solution Brink but the scannow showed

"Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Windows Resource Protection could not start the repair service.

i then ran sfc /verifyonly but got the same answer.

i then ran findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt. and the txt file came up blank.

idk wat to do rite now i am at my witts end.

Answer:Can't access "Network and Sharing Center" nor "User Accounts"

Hello Jayrrus, and welcome to Vista Forums.

I would recommend that you use Microsoft Standalone System Sweeper to scan your system with at boot to help make sure that your system is malware free first.

Afterwards, you might see if you may be able to do a system restore at boot using a restore point dated before you had these issues to see if that may be able to fix them.

Hope this helps,

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The control panel opens fine. I can access all items in the control panel
except "Network and sharing center" and the "User accounts" (I can't access this sections via the taskbar either).

What happens when I open one of the two items is I get a popup saying the

I used to be able to access these items. And one day, I just coulodn't anymore...

Anyone knows how to solve this? Thanks.

I'm using Vista Ultimate x64

Answer:Can't access "Network and Sharing Center" nor "User Accounts"

Hello Newbie,

See if running a sfc /scannow can find and fix bad system files that may be responsible for this.

Hope this helps,

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I am going 'round & 'round with this issue. I log on as limited user account for security. However, when I am on that acct, I cannot copy files to the external HP drive - I have to switch over to the admin user account to do so. In order to use the limited account for this operation, I have read that you should disable simple file sharing, (on admin acct), then rt clik on the file u want to copy - this then opens a menu with security tab where you are supposed to be able to give full control to the limited acct for that file. My admin acct that brings up this menu has those boxes to check grayed out. Also, do you have to rt click and give full permission for any file that you want to copy? (once you have this all figured out) - Seems a bit cumbersome. Any ideas anyone?? Thanks.

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I'd like to assign a few select "domain users" to be local admin over their test machines which log into a domain. The test machines are Windows 7 64bit and the domain is Win2k8 R2. I have been searching around for the best way to do it but I've come up short on my search.

Anyone know off the top of their head?


Answer:Assigning "domain user" to "local admin" on select PCs

Create a new group in AD, for example, TestUsers
Add the required users to the group
Go round each machine and add the group as a member of local admins.

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Interestingly on boot up I see "another user" but the picture is blank, with a frame around it (I can see through it to the boot wallpaper that I have changed to prove) ..

Who is another user?

Please help as I have been on the 2 days now

Answer:Created admin User but can see on 'Switch User" cntrl/alt/del

Sorry to bump but things have changed somewhat, and yes could start a new topic but will try the edit function as I am not here often. I see 110 views and that's promising

Please advise who is this "another user" icon/picture is blank, with a frame around it (I can see through it to the boot wallpaper that I have changed to prove) .. on control /alt/ delete.

I now have admin rights back (previous problem) but this "another user" can't be found anywhere (I know of) except at login. I am stumped..

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I have a client that brought me his laptop for removal of the login password. Apparently, his neighbor's cousin -the computer "expert"- added the password to make the PC "harder to hack when you're on the internet" - yeah, his words, not mine, whatever rolleyes. This expert neglected to write down the password, and cannot remember exactly what the password is. Anyhow- here's the problem: when using the tools I normally use for this (Active Password Changer and/or the 'Locksmith' feature in the ERD/MSDaRT), they do not show the account that is passworded. But if I use a file explorer from a preinstall environment, I can see the account in question. This is confusing; let me clarify: If I browse to C:\Users using the file explorer in ERD/MSDaRT or UBCD4Win, I see the normal "Administrator" account, the normal "Guest" account, an account we'll call "Bob", and an account we'll call "Joe". The password is on the account "Joe". When using a password changing tool, the account "Joe" is not listed, only the normal "Administrator" and "Guest" or "Public" accounts, and the "Bob" account. When I boot to Windows and get to the login screen, the account Joe comes up, but not the account Bob. I'm thinking the "expert" that previously worked on the laptop really screwed up the user accounts and profiles. I'm thinking I... Read more

Answer:Windows7- "Hidden" user account and login password problems

Not sure about the reg fix but you might want to try PClogin and see if it detects all of the accounts. If it detects the account, just check the box marked password is empty. This clears the password. If the "expert" used EFS to encrypt the files of the account then resetting the password would cause all the encrypted files to be inaccessible.

Trinity Rescue Kit may find the accounts also.

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I have a Dell Inspiron 1525 and am unable to get to the Windows Desktop. On-board is Windows Vista, I tried almost all the options through the Safe-boot screen (F8). I resorted to downloading Easy Recovery Essentials for Windows from - this allowed me to access the drive, but not to repair it. I have also tried Windows Defender Offline tool to no avail.

As things stand now, the laptop boots to the point where 'Other User' logon screen is displayed, and no password on Earth will let you in. Also, no matter how many times F8 is hit, the safe boot screen does not show.

I have managed to copy all personal info off the drive, but am unwilling to accept that the only solution is to buy a new hard drive. What about the Windows
platform? Do I have to purchase a new copy of that as well? Why not just take the cop-out solution of buying a new laptop? Is there anyone out there willing to put their knowledge & experience on the table? Sorry to sound crabby - any help would be greatly appreciated. Just an honest effort to try is all I'm asking. Thank-you very much in advance.

Answer:Dell Inspiron 1525 "other user" logon problems

You might call Dell and see if you can get a set of "System Disks" and do a clean rebuild of the machine.

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Ok, so basically, whenever I turn the computer on, 3 error messages appear:

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee.exe

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee1.exe

- Error loading H:/Archiv~/GBPLUG~/gbiehcef.dll. Couldn't find specific module.

(sorry if some terms are incorrect, my computer is in Spanish, to I tried to translate as best as possible)

Please help me solve this terrible problem, it is really getting me on my nerves! (oh, and if this helps, I've recently donwloaded this so called "Limewire acceleration", and whenever I ran the setup, it didn't work. I don't really remember the name of the website I downloaded it from, sorry...)

Answer:Can't Open "My Documents", "Trash" or other files in "My Computer"!?

Hi and Welcome to the forum

I am almost certain that you have malware problems. Most like caused by you doing file sharing/ P2P - Limewire.

Suggest that you go here and follow the directions:

Please be advised that the malware people are very busy and it could take a couple days to assist you.


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I thought I was computer savvy until this problem came up. When I double click my computer, recycle bin, control panel, etc, the hourglass comes up for a few seconds, goes off, and nothing else. No error messages or anything, just nothing. I have viewed a few of the threads covering this and a common link was the hijack this result. I have posted that here, and really hope that someone can help me with this. I have run SpyBotSD and adaware, I have run mutiple virus scans, I did an SFC, and the final thing was to repair windows using the original disk, none of which has help. I am running Window XP w/SP2. Any other suggestions would be certainly appreciated. Hope to here from someone soon. MTCS, out.

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusCl... Read more

Answer:I cannot open "my computer" "control panel" "recycle bin", etc...

You may want to reinstall the operating system.

Backupthe files that are importantto you before you reinstall.

The "New" installation will overwrite the current one

If you do not format your hard drive before the reinstall the installation should not harm your files (That's why I suggest backingup your files) and will speed up the installation process.

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Assume I have a (big) directory tree with top node D:\data\log\
Some but not all of the containing folders and files have ACL access permissions for an (outdated) user "aaa".
How can I replace in all the ACLs where this user appears the user by another user "bbb"?
I am a third user "ccc" which is member of the "Administrators" group.

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Just found out that most of ProgramData's cleared out too.
Yea, can't really restore that stuff. Didn't lose anything thanks to my ocd filing system.
Sigh....all nighter restoring my system, here I come.

So now, changing the focus, please enlighten me as to how this happened?
Why did folders appear inside my "oldwindows" that had ties back to my active user account?
Why did deleting folders inside "oldwindows", specifically "protected operating system files" affect the active ones in C:\Users?
Why did some apps that I've installed only on this new image have files and folders inside the old?

Does Windows read everywhere for files and such?
Does putting .old in folder names prevent this?

And how do All Users, Public, and Default User work?


Hi there, I messed up really really bad.

Long long long story short, I made the mistake of renaming my windows.old file to oldwindows, not to sure what I was thinking at the time.
Used "take ownership" to delete some of the old files like the system32 folder and others.
"Hide protected operating system files" was unchecked when I was deleting things.
(because of the above) Windows ended up reading/associating some files, folders, and services with the old user, I think.
My permissions got screwed up. Ended up with like 8 or 9 security permission profiles for some folders.

Not too big of a deal, didn't realize this at ... Read more

Answer:Restore "All User" and "Default User" profiles?

Deleting stuff from windows.old folder doesn't affect the current win7 installation! Are you sure you changed permissions on windows.old only (or files within)? Only deleted stuff in windows.old?

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So I have my entire hard drive backed up to an image file. I had to format and put a new hard drive in my machine. All is fine and dandy, but when I try to access my user's folder in "documents and settings" on the mounted "image" all I get is "access is denied" - anyone know how to fix this, or get around it?

Answer:Accessing a user's "documents and settings" when it's "protected"

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I have Windows XP Pro., sp3.

When you install a new program, what determines where it is listed: All Users>Start Menu>Programs or "user name">Start Menu>Programs?


Answer:What determines if a program is installed under "All Users" or "user name"?

Usually some of the programs give you an option to install it under your user name or for all users during the setup process. So say if I was installing (CVTae) a resume programming on a Windows XP computer it will after the installation process ask me if I want to install it as all users (so it will show up on the all users start menu so everyone can see it) or just for me. That's where you can decide for yourself where you want to install it.

'So usually it's the user's choice of where it's listed in most cases, but certainly not in all cases.

Hope that helps mate.

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I login into Win 7 as user=peter. This user is member of group=Administrators.
Now when I create a new text file then the owner is automatically the group=Administrators.
Why not user "peter"?

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Hi all,
I recently created a new user account on a win 7 home premium machine before I'd had much experience with win 7 (but years with 2000 and xp).
Instead of users\Roger\ it created users\user which I now realise is not correct. (I didn't call my account "user", either, before you ask. )
Can I fix this without deleting the profile and starting again, as I've done hours of work since that little stuff up.
Thanks in advance,

Answer:Account "Roger" appears as "c:\users\user"

Roger I assuming you have tried change the account name in Control Panel??

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Hi All,

Is there an easy to "split" a 40 Gb user file area into ten 4 Gb "chunks", for the purpose of backing up onto ten DVDs? In other words, is there an easy way to copy a 40 Gb file area onto ten DVDs?

Operating System is Windows 7 Enterprise (64 bit).

Thank you for your time and help,
Best regards,

Answer:"Splitting" 40 Gb user file system into ten 4 Gb "chunks"

Perhaps if you save to a FAT32 formatted partition.
This is automatically done by image backup software such as Macrium and Acronis.

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I manage the Networks for several companies remotely and not all users are computer friendly enough to know both their username and password, only their Password. So, when doing maintenance and I log on to a PC as an administrator or other user I will often
get a call the next day that their "password is not working" because it is using the last logged on user, which this time is me.

Is it possible in any way to set either a default domain user, or set it to a most often logged on model instead of the current last user or the alternative of prompting for user name every time?


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My problem is that, the Shared folder and "User's documents" folder in My Computer window, in XP Pro are not visible. I think it s possible that the registry keys are missing.

Any solution/advice?


Answer:Shared and "user's douments" folder in My Computer window have disappeared...

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Imgur: The most awesome images on the Internet

The issue (Windows 10) disappears after the user hits ctrl-alt-delete and accepts our "county user usage" agreement, and clicks in the box to log into their account.

Above is a photo of the issue. Graphical "static" distortion where the mouse pointer should be.
I have run just about every scan imaginable on the computer - Diagnostic (on hardware like graphic card), virus / malware, SFC, Windows Update, replaced the mouse, have made sure that drivers are up to date, etc,. Nothing seems to resolve the issue.

This is only an issue when the user turns the computer on in the morning from being shut down overnight. If they log off or let the computer sleep, it does not happen.

Any ideas? I've been racking my brain for two days now and nothing seems to resolve this issue. Any help at all would be appreciated.

Thank you ahead of time!

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I've got a customer who's XP Pro box crashed. He Re-Installed XP Pro using the "Delete existing Windows folder" option. Now he can't gain acces to his previous user "Documents and Settings" folder even after recreating the same user and password in the new install. I'm thinking this is because the Windows "Computer Name" has changed. Anyone know of a way to get into and change the old computer name to the new computer name?

Answer:Access Denied to User folder. "Computer Name" change

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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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I have one big problem. yesterday i was having problems with my laptop, Dell XPS 14z. It was going way slow. Dont know why. I did a complete restore to the date that i but it. Everything went fine. But instead of setup screen where i can create username, it shows login screen. where only "Other User" with a blank icon is. I cant login to it. I did the restore 3 times, but the problem is still there. Im stuck. I have read serveral threads on different forums, but they arent for any help because peoples screens it shows Other user and last user loged in. But in my case it only show Other user. please help...

Answer:problems login screen - "Other User"

Boot to the Advanced Options Boot menu by pressing F8 during startup.
Select Safe Mode, see if you can login there.

When you say I did a complete restore to the date that i but it do you mean you used the built in System Recovery to put it back to factory new state?

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Ok, so I made a local account, because I don't give a rat's about all that Sync stuff. I found out how (from these forums) to make it automatically log you into an account. However it keeps trying to log into an "Other Account", I don't have another account, that's just what it says. Then it of course says incorrect Username or Password, because there isn't one, so I have to click sign into a different account, and then click my normal account, defeating the whole purpose of having it automatically sign in, any help?

Answer:Computer boots into "Other User" instead of normal account

Did you originally sign in with a MS ID-type account, the kind where MS tries to force you into all the online junk? If so, that account still exists even though you eventually opted for local sign in. On several occasions MS has managed to push my almost never used MS ID sign on at me. Perhaps your experience reflects another way for MS to do so. If MS is pushing that way, then it may be tough to get around your problem. I don't know how. Sorry.

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I can not log on to my son's computer as an Administrator. The only thing that shows at start up is his 'limited user' account. I can not log out of that. I have tried access in safe mode, I have gone to computer management and I have tried 'regedit'. None work, all show errors or access denied. I am sure it is not a virus, it is something that I did to keep control of the computer. I just don't understand how I can not get back to an administrator account. Any suggestions? Many thanks for any help!

Answer:"user account" issue on my sons computer, Help, Please!

Seeing as how the Administrator account is usually the one that is not allowed to be deleted, I'd like to know what accounts are available at the login screen in "Safe Mode"? And are you sure you in safe mode? Make sure you are pressing F8 immediately after the BIOS screen disappears, even just before it does, and select safe mode from the boot menu by highlighting it and pressing enter.

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Hi Guys
Anyone might already know how to read last "user who recently logged onto this computer" for a specific computer from MongoDB over command line?
Thank you in advance

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Starting last night, my Windows Vista desktop computer started having troubles connecting to the internet. I'm using my backup computer right now. Everytime I try to connect, and I diagonise the problem, it tells me that The Computer Has Disconnected From "Linksys" Because Of User Action. When it DOES connect, it conencts for 5 seconds then disconnects. Does anyone have a way to solve this problem?

Answer:The Computer Has Disconnected From "Linksys" Because Of User Action

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:


[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

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I cannot open User Accounts in Control Panel, I keep getting ...

Microsoft (R) HTML Application host has encountered a problem and needs to close.

Anyone with a fix? . My appreciations in advance!

Answer:"User Accounts" in Control panel wont Open-Error is "Html application Host Error"

Do you have a recovery restore install disc or partition?
You can try doing a repair or system file check...
Scan For Missing/Corrupt System Files...

Windows XP comes with a wonderful tool called System File Checker (SFC)
Itscans and verifies the versions of all protected system files after you restart your computer...
To Do This:
Click Start menu, and then click the Run icon.
In the small box that Opens, type the three letters: cmd then click the OK button.
In the command prompt window that just opened (a black background and white text), type the following command:
SFC /scannow
And then click OK
You must be logged on as a member of the Administrators group to run SFC..
You will need your Windows XP CD during this procedure if SFC needs to get an original file. Please remember that Windows XP can have multiple instances of a .DLL file and remember which version is for which program.
I have been asked if it is possible to have a "progress meter" show when SFC runs... This is the registry hack you need. PLEASE do not go messing with your registry if you do NOT know what you are doing!
System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: SFCShowProgress
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

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I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Hi friends ,
I have to PCs with windows 7 installed on them in a workgroup . I get " logon failure .Unknown username or bad password" every time i try to connect to other one of course in both directions whilst i am sure of my credentials .

Does anyone know what could be the problem?

Answer:Getting "Unkown user name or ..." while connecting to other computer

Has it ever worked.

What about homegroup sharing, very easy to setup

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I have a problem -- just bought a computer at SAM's Club, an HP with Windows Vista Home Premium, fresh out of the box, but when I got it home and set it all up and loaded on data from an old computer I found out it had what I believe is a hidden user account already on it. There was an email account for "Bill" somebody (I deleted that email acct and set up a new one for my wife - it's her computer), and when I try to link to this computer from mine using Windows Explorer, looking at her computer on the Network, instead of seeing the account I set up for "Julie" I still see the files listed under the user "Bill". I'm worried this guy set up some secret way to access the computer. I think probably not, but I don't know.

And, even if not, I'd like to delete the "Bill" account.

2 questions ... 1) should I return this computer? Am I in danger of someone having left some kind of "backdoor" to get into the computer?

2) If not, how do I get rid of the hidden "Bill" user account?

Thanks so much !!


Answer:"new" computer with hidden user acct - how to get rid of it?

I'd be more pissed someone tried to pawn off a used machine as new more so than anything else. Just on principle I'd return it. Are you sure you didn't get a refurbished machine?

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I cannot find this setting anywhere so I am turning to the community for help cuz I have tried searching but have come up short on solutions.

here you see the subfolders for my user account. they are showing up here now...

i do not want them under the "Computer" tab...what button did I push and what button can I push to make these go away?

I tried just deleting them but now they have doubled! with "Other" and "Folders" being created

Answer:User Folders showing under "Computer"

found this

User Folder - Add or Remove from Navigation Pane

thank you!

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I just had my computer reformatted and changed OS's from vista to Windows 7. Unfortunately my computer guy thinks he is funny and when it asked you to name your computer he called it "Homo".

I'll admit this was pretty funny when I brought it home and saw that but after a few hours with struggling to figure out how to change it, it just started to piss me off.

I've changed the User name to Scott and in the advanced settings I changed my computer name to Scott-PC, but everything is still listed as "homo". Call me OCD but this is driving me absolutely insane and my computer guy wont answer his f*cking phone to tell me how to change it. I've litterally spent hours trying to figure it out.

The closest I got was in some sort of properties menu where you can set what each account can do. I see it listed as Homo but there is a lock infront of it where you could usually change it.


Answer:User name set to "homo" -Damn computer guy

Ask him nicely to change it for you , or ask to talk with his boss. "Homo" isn't funny, I mean if the guys is your buddy then "homo" is funny other wise, not so much

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My Windows Vista Computer has died. I have a backup of the operating system just prior to its death. The dead computer is home built circa 2005. I am getting a new computer with Windows 7 and newer/different hardware. I realize that I should re-install my various software programs onto the Windows 7 OS. My old system was setup with the My Documents folder on an external, networked drive. I intend to use that same configuration with my new computer. However, there are a number of "user" files on my C Drive that contain important data (e.g. library of CDs, books and movies).

My thought is to "restore" the old OS onto a separate drive. Then access that drive to transfer the files onto my new computer. Can I simply copy/merge these files? Is the directory structure for "user" files different in Windows 7? Can you tell me where else to look for data files that I should copy over (I am not a novice but know that "data" files can be stored in a number of different directories).

Would appreciate any help/comments/advice. Thanks in advance ...

Answer:Transferring "user" files to new computer

Just make sure you keep your backup available, as you will need it from time to time to recover stuff you haven't thought about. If it's an image type backup you probably don't need to restore it as it can be mounted when needed in Windows Explorer (provided the software that created it has already been installed). You will normally be able to copy and paste from the mounted backup into your Win 7 folders.

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I had a problem with my laptop, everytime I boot it said an operating system could not be found, disconnect any hard drives and I couldn't troubleshoot or repair any problems, it just kept looping.
So I did a reinstall of Windows 10 and chose to keep the files from the old system.
The installation was successful, and when I clicked on my Windows.old folder, the "User" folder was empty while the rest had 11 GB of data.
Any solutions or my pics, documents etc are gone?

Answer:Why is my "User" folder in "Windows.old" empty?

Originally Posted by Windows Central Question Any solutions or my pics, documents etc are gone? The files are supposed to be transferred to the new installation, usually C:\Users, have you looked?

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Would like to not have UAC pop-up for files & folders on non-C: drives, so expect they need to have "full control". Default is Special Permissions. Is there a way to default to "full control" when new folders are created, or do I need to mod permissions for each one? Note that I am NOT talking about anything on the o/s drive C:.

Answer:Permissions for non-system, "user" drives; not "c:"

How about right clicking the non C drive - clicking Properties - Security tab? Setting full control there for the entire drive? Does that work for you bro?


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Hello and thank you for reading my post.

If I'm logged in Windows as user "u1", I can execute "cmd.exe" "as administrator" by choosing

"Start" -> "cmd.exe" and right-click "Run as administrator".
I would like to start another "cmd.exe" console as "u2" and "as administrator".
(So, "u2" is not the current logged in user).

The following command:

u1 cmd.exe> runas /user:u2 "cmd.exe"
runs "cmd.exe" as "u2" but not "as administrator".

I would like to do this in command line. Can you tell me how?

Best regards.

u1 cmd.exe> means: I'm running "cmd.exe" as "u1".

Answer:Run "cmd.exe" as a given user and "as administrator" in command line

Hi Lea,

I don't believe that what you want to accomplish is possible. This is because Windows only "runs" one login at a time, unlike some true multi user operating systems, such as Linux.

If your logged in as U1, then you can only perform operations as U1, or as the Administrator. As far as running things as the Administrator is concerned, I believe in this case that you simply inherit the Administrators permission levels, thus permitting you to perform elevated activities.

If your U1 login has Administrator privileges then running as Administrator will be no different to running as U1!

Good luck


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Something happened today and I can no longer access my regular "user" account.

There are five "users" showing in the MMC program in Windows 7 and only one is working. The problem with this is that it does not contain any of the information and links that I use daily.

The accounts are as follows;

Administrator (disabled)
D (not disabled)
DCM (disabled)
Guest (disabled)
Homegroupuser$ (not disabled)

I cannot remove the "disabled" status or rename any of these users. An error pops up saying "access denied".

Is there some way to do this that I have not found?

I tried "googleing" this but did nothave any luck.


Answer:Cannot rename or remove "disable" from "user"

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Relevance 79.13%

I am so lost
(I have a Medion MD95300 if that helps anyone)

Answer:How do you "switch on" the built in wireless adapter, no mechanical switch to be seen

Re: How do you "switch on" the built in wireless adapter, no mechanical switch to be

omgomgomg, 3 hours of searching and I finally got it
it's FN+F1 , if anyone ever gets this problem.

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Answer:"msvcr80.dll is missing from your computer." WindowsUpdate_00000643" "WindowsUpdate_dt000"


Please share more information with us, when did you found this iussue? what action are you doing when you found this issue?
Plese first refer to this KB, does it fit this issue?
NET Framework update installation error: "0x80070643" or "0x643"
More information will be appreciate.
TechNet Community Support

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Made a HUGE mistake, messed with the settings under "My Computer" > "Manage" > "Services> and also the "Local Users". Now having trouble, can not see my "Start and Task Bar", the "windows"+ ''e" is no longer working.

How can I restore the Services & the Local Users account without having to reinstall my whole computer? I am afraid I will loose lots of files... I do not remember what exactly I changed, but some of the "Services" I changed to "disable" now when I try to open properties and change them back, I am unable. The right click to get to properties is not working.

Your help is highly appreciated.

Answer:How to restore the defaults for "services" under "My Computer" > "Manage>

I am not sure about the "quick" way of restoring, but what you can do is go back to services, "RIGHT-CLICK" the white area select "HELP" then the third option is "Default settings for services"

you can see what the default was and manually restore it. I have tried to copy and paste it below


Service Startup Type Log On As Additional information
Alerter Manual Local Service
Application Layer Gateway Manual Local Service
Application Management Manual Local System
Automatic Updates Automatic Local System
ClipBook Manual Local System
COM+ Event System Manual Local System
COM+ System Application Manual Local System
Computer Browser Automatic Local System
Cryptographic Services Automatic Local System
DHCP Client Automatic Local System
Distributed Link Tracking Client Automatic Local System
Error Reporting Automatic Local System
Event Log Automatic Local System
Help and Support Automatic Local System
IMAPI CD-Burning COM Manual Local System
Internet Connection Sharing Manual Local System
IPSec Services Automatic Local System
Logical Disk Manager Automatic Local System
Logical Disk Manager Administrative Service Manual Local System
MS Software Shadow Copy Provider Manual Local System
Net Logon Automatic Local System
NetMeeting Remote Desktop Sharing Manual Local System
Network Connections Manual Local System
... Read more

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I can't copy and paste "User name" and Password" in Windows Mail (Vista 64 bit SP2)

I have already try both mouse and keyboard (ctrl+c and ctrl+v)

I would like to know how to setting then I can copy and paste "User name" and Password" ?

Kind Regards,

Answer:I can't copy and paste "User name" and Password" in Windows Mail (Vista 64 bit SP2)

I'm no expert, but I'd imagine it's a security measure.

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The hard drive is a Western Digital 320 GB that I've had plugged into this computer before (and worked). Then i got a virus and had to do a recovery of windows.

Ever since then I can't get windows to recognize/show it in my computer. I just "disabled" and "enabled" it in device manager to no effect. I have a C, D, and E drive which are: two partitions on the hard drive, and then the CD drive (respectively).

So i'm stuck, not sure where to proceed since it's obviously not the hard drive itself, I use it on my xbox all the time. What next?

Answer:External Hard Drive doesn't show up in "my computer" but does in "device manager"

Does it show in Disk Management ? ?
Right clik My Manage...then Disk Management.
Find the drive...right clik it and select Properties.
Report back with your findings.

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I have searched to see if this was asked before without any success. Maybe someone has run into this problem before.
When I open "my computer" or "control panel" after I close automatically goes into Internet Explorer as a blank page. Most of the time, when I close the IE blank stops responding and I have the control-alt-delete to "end the program"
Thanks in advance for any help.

Answer:closing "my computer" or "Control Panel" open internet explorer window

Possibly malware - anything openning ie on its own raises an alarm in my books. Post a HJT log to the malware removal section of the forum and let the experts take a look at it

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trying to see the hidden folders, I accidentally checked the hidden box. Now Windows 7 has hidden my userid folders. How can I get it back. I tried restoring it from the copy of this morning but it won't. Help from a person that should have known better.

Answer:I accidentally checked the "Hidden" box for userid under "network/user

Are you saying that you right clicked and toggled the hidden box from the properties window?
Or was this something you did in folder properties.
I'm a little fuzzy on exactly what you've done here.
A screenshot would be helpful, you can attach them here easily using the paperclip icon.

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Ok I'm asking this on behalf of my girlfriend since I have no clue what could be causing this. Its really more of an annoyance than a problem.

When ever she wants to open something when using an application and the "Open" dialog box comes up, all her files are listed in reverse alphabetical order no matter how many times she sets it to "Arrange Icons By > Name" in the dialog box. It also happens when the "Save As" dialog box comes up with all the files displayed in reverse alpabetical order. When she is viewing the contents of a folder though, everything shows normally, this only happens when those 2 dialog boxes are displayed. Any one know what could cause this? Thanks.

Answer:Annoying Windows XP "Open" & "Save As" dialog box problems

Is it all folders or a specific one? If so go into the source problem folder and arrange the items the way you want and hold the CTRL button down while you hit the red X to close the window. See if that does anything for you.

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My computer is a DELL Dimension 8200.  My OS is Windows XP,  Home Edition.  My ISP is PeoplePC and I use a dial-up connection.I am experiencing the following described problems with "Outlook Express" and with "Internet Explorer:"Outlook Express:When I attempt to use "Insert Picture" into the body of a new message by left clicking on the small box like icon, which contains mountains a rather large blank screen appears that has a blue border, white/blank interior, small red box with a white cross at the upper right corner (cancel facility) and the Internet Explorer icon (blue "e" with a gold band)  at the upper left corner.  There nothing about such screen that is functional and I remove it by left clicking on the red box with the white "x."  As a consequence of these circumstances, I am unable to insert / embed a picture within e-mails that I prepare to be sent.Internet Explorer:At the "Internet Explorer" screen when I left click on the "Tools" button and then on the "Internet Options" button that appears in the drop down menu only a small screen that very, very quickly flashes and goes away appears.  Consequently, I am unable to access / use those items contained in the "Internet Options" facility.When my home page is booting up after I have connected to the internet, a script error screen appears that includes this, "res//ieframe.dll/navcancl.htm&... Read more

Answer:Multiple Problems With Both "Internet Explorer" and "Outlook Express"

.... dialup.... you have my sympathy.  Do you have SP2 (Service Pack 2) for Windows XP installed?  What protections are you using against viruses and spyware?Have you been able insert pictures in the past?  I gather you're getting a glimpse of this panel for inserting a picture but it's faulty:Is that the panel you're referring to?

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my computer was hijacked by "support tool" a so called virus protection hijacker. i'm in safe mode with networking now & attached you see my hjt log file. help please. THanks!

actually, i'm on a different computer. it has windows xp home ed. & its a dell inspiron 530S

also, in trying to fix the problem initially, my wife deleted the file "rundll32" beacause the virus stated that had a virus error. so this file may be missing as well & we may need to replace it.

Answer:Computer Hijacked by "Support Tool" "Virus Protection" Prog

I posted this yesterday to get help for a "Support Tool" hijack on a computer. Please help. Log file attached. Thanks.

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Everything was running fine until yesterday, when my PC crashed with the BSOD giving me the "IRQL not less or equal" error. I ignored it and carried on- which resulted in the computer crashing with "Memory management" blues whenever I started something that was not the browser (It later started crashing on browser start too).

I first thought it was the temperature - Memtest95 and GPUtemp said otherwise.

So I started testing the RAM (taking one DIMM out) with Memtest86- It passed 4 cycles, so I shut the PC down and put the other DIMM in.

When I turned the PC on again, there was no signal sent to my screen, and none to my keyboard (and the HDD light on the front of the case did not start blinking like usual). The fans were running, so I figured something might be wrong with the DIMMs I put in. I removed the graphics card and plugged the screen into the motherboard.

Now the screen gets a signal, background lighting starts up, and then it shuts down to hibernation again. This repeats itself until the machine is shut down manually.

I got no idea what to do.

System specs:
I can not post the Minidump folder, since the PC can't start and I did not back it up. Sorry.

Thank you for your help.

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Not a major issue, of course, purely cosmetic, but still a minor annoyance none-the-less:

I have a number of card reader drives that I never use (haven't even removed that plastic cover tape from them to help keep the dust out) that show when viewing the "Computer" window that displays drives. Is there any way to hide specific unused drivers from this view? Not remove drive entirely, of course, I may need to use one in the future, but just to hide them so they aren't visible, until I may chose to make them visible again?

Thanks as always,


Answer:Hiding unused "removable storage" devices from "Computer" folder

Hello Russell,

You could check Hide empty drives in the Computer folder in Folder Options to have them stay hidden until you insert a card. When a card is inserted, the drive will display in Computer.

Drives - Hide or Show Empty Drives in Computer Folder

Hope this helps,

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Does anybody know how I can change these icons?

I changed the default icon for the network one in HKEY_CLASSES_ROOT\CLSID\{F02C1A0D-BE21-4350-88B0-7367FC96EF3C} but it didn't change.
Appreciate any help,


Answer:Changing "Computer" and "Network" icons in explorer navigation pane

Hello, and welcome to Seven Forums.

If you like, you could use the method in the tutorial below to change the icon of "Computer" and "Network" to what you like, and have it applied everywhere in Windows.

Desktop Icons - Change or Restore Default Icon

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I am trying to rebuild by search index because my computer won't let me arrange items using the "Arrange By" option... However, when I try and load my indexing options to rebuild the index it will sit there and say "Waiting to receive indexing status". If I click the "Advanced" button it will freeze... I also receive an icon and loading display problem SEE PIC#1. Also when I click on "My Computer" it sometimes will sit there searching and it won't load. SEE PIC#2

I have tried the following:
1. Restarting the "Windows Search" service multiple times at different boots.
2. Deleting the files contained in the folder "C:\Windows\System32\config\TxR\".
3. Stopping the "Windows Search" service then I opened up "regedit". I went to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSearch, SetupCompletedSuccessfully" I changed the value from a 0 to a 1. Then I rebooted my PC. I then went back to the same key and changed it back to a 0 and rebooted my PC again.
4. Turning the "indexing service" on and off from the "Turn Windows Features on or off" menu.
5. Microsoft Fixit Indexing Troubleshooter
6. Sfc /scannow
7. Tried this hotfix
8. Tried another user account and creating a new user account
9. Tried resetting folder view to "defaults" Read more

Answer:"My Computer" won't load, Disappearing Icons, & "Arrange By" option won't work. Help?

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HP Pavilion dv7 Notebook PC
Intel(R) Core(TM) i7 CPU
64-bit Operating System

It started while i was browsing anime viewing websites on Firefox.(Both of which I've used for years.) Also note AVG's Resident Shield was online, and i don't remember going anywhere strange or downloading strange files. I had scanned used malwarebytes anti-malware the day before and found nothing.
Randomly, I received a blue screen stating something like "Client side encryption is not supported by the remote server even though it claims to"

After restarting, my computer failed to start normally.(I think it failed to load the operating system?) It went to some kind of auto repairing thing to fix itself in order to startup properly. But it failed.

Safe mode = same as above

Last Known Good Configuration = same as above

Bootlogging? Debugging? Description was it would mention at which startup file it failed to load. It loaded files from the top of my screen to almost the middle, which is about < 10 things. It failed, and without telling me any new information, did the "same as above".

3 attempts of system restore. One was more than a month ago. It would get to the end and "finish" restoring for a brief moment, then immediately show an error pointing to "...Appdata/Roaming/Firefox/(jumble of letters).profile/session(the rest was cut off, but i thought i could see half an "s") It said it couldn't replace the file?

chkds... Read more

Answer:"Client Side Encryption not supported by..." --> "computer failing to load"

Its the server that you were on, it did not like the encryption that that server was using.

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Which one should I do? I originally wanted to just do "Return computer to factory condition" but Theog just suggested "Use A System Image Created Earlier." I have no idea what to do. So confusing!

Answer:"Return computer to factory condition" or "Use A System Image Crea..."

Hello M4TE and welcome to Seven Forums. Sorry for the delay in responding but I just came across your question.

Most newer manufactured computers have a hidden recovery partition on the hard drive. The manufacturer provides specific instructions on how to access that partition in case you want to restore your machine to the exact condition it was in when it left the factory. That means you'd have to go through the time consuming process of cleaning out factory bloatware (like free trials of programs you'll never need), installing programs you do need, updating everything, creating your personal settings, etc. Here is a general idea of how to access the hidden recovery partition.

HP Recovery From Partition

Let's say it took you a day or two to set up your machine to your liking using the hidden recovery partition. A System Image is like a snapshot of your entire hard drive. It will include everything from the operating system to all your programs, files, photos, music, all updates ... everything. Most folks keep it on a separate external hard drive. Let's say a week later you get a virus or your machine crashes for some reason. You can use that System Image to return your machine to the exact condition it was in when you made the image. Usually takes about 30 minutes or so and you're back in business. It's a lot faster and more convenient to only worry about a week of updates compared to probably months with the hidden recovery partition. The newer a System Image is the... Read more

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I have a big problem here,
I have used my hard disk for 9month,
Yesterday when I watched movie on the half way,
My hard disk suddenly disfuntion,
And I thought my laptop problem due to always lagging so I restart my computer.
But after that I can't read my hard disk (WD)in my computer.
It can read in computer management there.

Ways I try:
1)I try to uninstall and reinstalled again,BUT it doesn't work.
2)I try to unchecked the hide folder and device at view.
3)I try to update the software BUT it still disfunction.
4)I try to use disk management and initialized it BUT there appeared CANNOT INITIALIZED Due to I/O device error.

Any solution for me ?

Answer:Hard Disk can't read in "my computer ", "initialized",I/O device error

The most usual cause is that the Hard Drive is beginning to fail. Back up your stuff. Go to the website of the manufacturer and test the drive.

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Hi, I have two user accounts used by my wife and myself and Microsoft Security Essentials (MSE) works fine on both user accounts. Very occasionally our daughters visit and use our pc. They use the Guest account. I just happened to log into the Guest account and got a pop up message saying that Microsoft Security Client User Interface has stopped working. When I closed the message I noticed that the MSE icon was missing from the Notification Area. When I tried to open MSE from the Start Menu I just got the pop up message again and MSE would not open.

I would add that I have no other anti-virus software running on my pc apart from MSE.

I would appreciate any help that anyone could give me

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Hi all,

Just installed Win 10 pro on a new SSD, so a clean install. Started installing all my programs etc. Everything seems to be running well, except on thing that is annoying...

I have placed a few icons on the desktop via right clicking on the desktop, choosing personalize, then themes, then desktop icon settings. I have placed, computer, user's files and control panel along with the already selected recycle bin.

If I open the user's files icon placed via this method and I right click in the window and choose "customize this folder" I get an error box "Explorer.EXE "Unspecified error."

On a similar note, if I manually create a shortcut from C:\Users onto the desktop I am able to choose customize this folder without any error.

I was doing a little digging online and some people said this could be related to CCleaner?

Just wondering if anyone else has this issue and or knows how to fix it? I really dont like errors like this, so may just reinstall everything again, but don't want to if there is a possible fix.

Thank you in advance.

Answer:Explorer.EXE "Unspecified error" in "User's Files

I'm having this error on a new Windows installation with CCleaner. I will try to reproduce this error in a completely untouched virtual machine (aka without CCleaner) and will post the results!

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Hello. I am using a POWER USER account, Windows XP Professional Service Pack 2 /w all the latest patches availible via microsoft update. I was trying to create a .zip file of a folder within the primary directroy of a backup hard drive I use.

For Example:
D:\stuff - I wanted to make a zipfile of the folder "stuff."

Then I get the following error "Cannot Create Output File."

However, if I move the folder to the destop or a subdirectory i.e. stuff/more stuff, then the .zip file is created with no problems.

Also, because user accounts [at least in my experience] have a tendency to decay, I created a freash power user account and the same problem persist.

Is this a standard security feature for power user accounts? Is there anyway I can "disable" it if it is?

Thank You.

Answer:Windows .Zip file - Power User Problems - Error: "Cannot create Output File"

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Well, about an hour into my Vista Expirance... maybe after my 4th or 5th reboot... I couldnt open Control Panel. No error or anything.. just you see a small window where control pantel should be, then closes in less than 1 second. If you try to right click on My Computer, then go to properties (to see like computer info) it dosent do anything at all....


So I format.... everything is Good to go.. and at a totally different time, before I even load any drivers... same deal. No Control Panel or anything.

I tried pressing F8 and trying Disable Driver signature enforcement and it worked for 1 reboot... now again, no control panel... ?



Answer:Vista - Cannot Open Contol Pantel or "Properties" of "Computer"

Set the overclock in your sig back to default before installing?
A Mobo BIOS update available?
Innecessary peripherals disconnected whilst installing?
Just thoughts. It sounds like a hardware related glitch of some sort or other.

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My hard drive not showing in "my computer" or "Disk Management" but is showing under device manager. I got the hard drive from a friend and his dad had put a Password encryption on it. Any Ideas?

Answer:Hard drive not showing in "my computer" or "Disk Managment" help?

Have you installed the Windows 10 anniversary update, could be that giving problems i lost my 3 TB HD but luckily came back when i rebooted

1 more replies