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Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Question: Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Pretty much everything seems to have broken or failed on me this week and now the thing I need most, my computer, appears to have followed suit. When I turn it on it gives me the normal blue HP screen followed by the normal Windows XP startup screen and then...black. Nothing. No noise, no cursor, no keys do anything, just a black screen and nothing more. Tried manually shutting off and turning back on again, same thing. I *really* need to use this computer within the next 12 hours or so for some time-critical tasks so it would be MUCH appreciated if I could get some help fixing this.

More details:
The computer is an HP Compaq dc7800 Convertible Minitower PC running Windows XP Professional Service Pack 3
A week ago I had a computer tech guy install an Asus Xonar DG sound card inside the tower. It worked fine after that.
Three days ago (Monday night) I left the house for a brief trip and just returned now (Thursday night). I left the computer on so that my security camera's software would stay on running and recording while I was gone.
When I came back tonight the computer was still on but a bunch of errors were popping up about how "Disk Write Failed" or "Delayed Write Error" with the path being the external hard drive that the security software saves the video feed to. I checked the drive and all my normal files were still there but there was no recorded video for any of the three days I was gone as there should have been. At this point I restarted the computer and that's when the black screen of death first presented itself.
I did figure out that I'm able to boot into Safe Mode by tapping F8 repeatedly on startup, but once it boots onto the desktop in safe mode my mouse randomly stops working and I have no way to navigate the screen other than arrow keys, which is incredibly frustrating and I'm not sure what I should even be doing while in Safe Mode anyway. When attempting to restart in Safe Mode the computer will go its typical Windows XP screen that says "Windows is shutting down..." but will just hang there and 30 minutes later will still be displaying that same screen.
The computer is (and has been) plugged into a battery back up.
There's no disc in the CD-ROM drive.

So what do I do? What is the problem likely to be and how can I fix it? I googled "black screen startup" and was overwhelmed with results and I have no idea which of the potential causes could relate to my situation so I figured I should ask on a place like this. Again, any help or info would be *much* appreciated. Thanks in advance!

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Preferred Solution: Computer won't turn on; freezes on black screen at startup (help needed ASAP)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Not sure just what all you can or can't do in Safe Mode with your description.
I'll give you some things to try.
----------------------------------------------------------------------------------------------
Go into Safe Mode
1-Boot to Safe Mode by tapping the F8 key while booting
2-Choose safe mode, Press Enter
3-Select operating system, Press Enter
4-Click Administrator Account
5-Windows is running in Safe Mode, Click YES
6-At the Safe Mode Desktop Click Start - All Programs -
Accessories - System Tools - System Restore;
Pick a date before your trouble started.
----------------------------------------------------------------------------------
In Safe Mode choose Last Known Good Configuration. Click Enter
Lightning got my Windows XP, so I'm short on directions.
-----------------------------------------------------------------------------------
Error Checking - using Command Prompt
Using the F8 Key going to command prompt to run chkdsk /r
Start Tapping the F8 after you press the power button.

Using the arrow keys go to Safe Mode with Command Prompt.
Press Enter
New Screen - )
Type - chkdsk /r
Don't forget the space between k and /
Press the Enter Key
Type - y for yes - Click Enter
ress the Power Button to turn your computer off.

The next time you turn your computer on chkdsk /r will run.
Don't press any key are chkdsk /r will be cancelled.
5 Stages and number 4 and 5 take a long time to run.
----------------------------------------------------------------------------------
If using this Error Checking on a laptop than use an Electrical outlet (adapter)

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Pretty much everything seems to have broken or failed on me this week and now the thing I need most, my computer, appears to have followed suit. When I turn it on it gives me the normal blue HP screen followed by the normal Windows XP startup screen and then...black. Nothing. No noise, no cursor, no keys do anything, just a black screen and nothing more. Tried manually shutting off and turning back on again, same thing. I *really* need to use this computer within the next 12 hours or so for some time-critical tasks so it would be MUCH appreciated if I could get some help fixing this.

More details:
The computer is an HP Compaq dc7800 Convertible Minitower PC running Windows XP Professional Service Pack 3
A week ago I had a computer tech guy install an Asus Xonar DG sound card inside the tower. It worked fine after that.
Three days ago (Monday night) I left the house for a brief trip and just returned now (Thursday night). I left the computer on so that my security camera's software would stay on running and recording while I was gone.
When I came back tonight the computer was still on but a bunch of errors were popping up about how "Disk Write Failed" or "Delayed Write Error" with the path being the external hard drive that the security software saves the video feed to. I checked the drive and all my normal files were still there but there was no recorded video for any of the three days I was gone as there should have been. At ... Read more

Answer:Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Im not sure but it could be either your driver or OS. Could you boot into safe mode?

5 more replies
Relevance 109.91%

Pretty much everything seems to have broken or failed on me this week and now the thing I need most, my computer, appears to have followed suit. When I turn it on it gives me the normal blue HP screen followed by the normal Windows XP startup screen and then...black. Nothing. No noise, no cursor, no keys do anything, just a black screen and nothing more. Tried manually shutting off and turning back on again, same thing. I *really* need to use this computer within the next 12 hours or so for some time-critical tasks so it would be MUCH appreciated if I could get some help fixing this.More details:The computer is an HP Compaq dc7800 Convertible Minitower PC running Windows XP Professional Service Pack 3A week ago I had a computer tech guy install an Asus Xonar DG sound card inside the tower. It worked fine after that. Three days ago (Monday night) I left the house for a brief trip and just returned now (Thursday night). I left the computer on so that my security camera's software would stay on running and recording while I was gone. When I came back tonight the computer was still on but a bunch of errors were popping up about how "Disk Write Failed" or "Delayed Write Error" with the path being the external hard drive that the security software saves the video feed to. I checked the drive and all my normal files were still there but there was no recorded video for any of the three days I was gone as there should have been. At this point I restarted ... Read more

Answer:Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Try doing a system restore in safe mode. You can bring up the start menu by pressing ctrl + escape.

Start Menu\Programs\Accessories\System Tools\System Restore

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I'm having black screen with cursor only on my laptop! I just restarted my computer because there was a message prompt from my antivirus (AVG) to restart to finish the update. When it restarted all I got was a black screen with cursor only. Same thing happens when I boot to safe mode. Start up repair and system restore cannot fix it automatically. I even tried the crtl+alt+delete. doesn't work either. I'm using dell n4010, windows 7. HELP!!!
 

Answer:Black Screen with cursor only. Help needed asap!!!!

If you have another antivirus program such as MS security essentials, you might need to uninstall one of them.
My daughter had the same problem with a dell laptop with MS security and avast antivirus installed.
After uninstalling avast, the problem went away.
 

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So I tried to tune up and clean my friend's laptop a couple of days ago. I removed some spyware with AdwCleaner, turned Windows updates on, installed CCleaner, MalwareBytes and Avast (she used an old version of AVG), every scan was fine.Today she called me to say that when she opened a second tab in Chrome, all of a sudden a few porn sites popped up. She ran Malwarebytes, there was nothing found. And just now she called me that after 61 updates were installed, there was the message "configuring windows" and then it restarted and she got a black screen. She tried to turn it on again,and the same thing, only a black screen. Can you help me, and please fast, since this is her father's working laptop and he needs it and I feel like I'm to blame :/

Answer:Black screen upon startup after installing Windows updates ASAP.

Turn off the computer and unplug everything from the computer except the power cable. Boot the computer and let it sit for about 20 minutes and then shut it back off. Plug everything back in and boot it. It should start working again.
 
I have had this happen to a couple computers at work and that is how I fixed it.
 
David

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BLACK SCREEN startup with 3 beeps, FREEZES when power unplugged, IF IT BOOTS splash screen freezes, OVERHEATING REQUIRED TO BOOT - 0x7B, Event 41 kernel-powe Issue: One day I unplug the power, the screen freezes and I get frozen music sound. I shut down, start up, I get 3 beeps (1 short 2 long), which indicates a Video failure according to the Thinkpad Laptop beep code list.How I solve the issue day-to-day: I turn the heat up - I disconnect the battery and hard drive and plug in the power then turn it on. I will wait until the underneath is searing hot with a blanket blocking the fan's flow of air, I mean way hot because any cooler and it won't start. Plug stuff back in, Hard drive first, Battery second, turn off with power button hold, unplug power, replug power.I turn it on, no beeps, it goes past the first Lenovo screen, then gives me a prompt because it "didn't shut down properly" and continue regular startup. What happens next is the Windows logo appears, and just as the animated windows logo starts to move (you see 2 small colored dots on the screen), it freezes. I see this every time, I know naturally that it means that the laptop is still too hot to go past that point, so I shut it down and try again. After about 5 - 10 tries it will go past the splash screen and into the login area, then it's all fine.Sometimes when I unplug the power from the back by accident it will freeze. By accident I mean that the connector wiggles it's self out easily. This unplug freezin... Read more

Answer:BLACK SCREEN startup with 3 beeps, FREEZES when unplugged, Splash screen freeze, HEAT-UP TO BOOT

Sorry to deliver bad news, but your system is exhibiting nVidia GPU failure. The only true remedy is a replacement system board from a known-good machine from the safe date timeframe.
 
There are several very knowledgable members who will likely see your thread soon and may be able to offer detailed help.
 
Regards.

9 more replies
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Hi,

Last night I clicked on Shut Down and Install Updates before I left my house. I came home a few hours later and noticed the computer had frozen on the Shut Down screen. I then held down the power button in order to shut it down. When I turned it on after, it booted up and made it past the starting Windows logo with the dotted spinning circle below it. Following that there is another dotted spinning circle but it looks a little "choppier" that the previous one (almost like a lower frame rate). After that, it freezes on a black screen. I tried to get into the recovery options, but when I get to the Recovery screen it freezes there and I can't click on anything, let alone see my cursor. I am stumped at what to do, so if anyone has any options/solutions it would be greatly appreciated.

Thanks,

Brad

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So my computer recently started to do this: When I have a game going, after a while the computer will freeze for a couple of seconds, then the monitors turn black (i have two monitors) for a second and start again, but then the game hangs. I play games that are a bit demanding for example World of Warcraft.
What can be the problem here? Can it be that my CPU is too warm?
I'm new here, so I'm sorry if I'm in the wrong category.
I built my own computer, I believe the chassi is a Cooler Master big tower. AMD FX8120 8-core processor 3GHz, 16GB RAM, 64-bit Windows 7, ASUS HD7750 video card, M5A99FX pro R2.0, No optical drive (because I am going to replace it), a 931GB Harddrive, Fortron FSP600-50ARN Power supply 42A 504W on the +12V rail.
 

Answer:Computer freezes, monitors turn black for a sec, game hangs

Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard
 

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This is what happens :How the problem startedI had my computer on sleep mode, after an hour, I came back and switch it on. After entering password on profile, it freezes.I switched it off by holding the power button.ProblemI started getting freezes after trying to login or clicking the profile.I managed to get into safe mode, I performed avg command line scan as well as sfc /scannow.Both did not help, I then tried system restore.(did not help either)I perfomed clean boot up, with no startup program. I managed to get it working past login, However the computer will freeze after a min of login.These are the red warning in the event viewer :1.The previous system shutdown at 3:46:23 PM on 16/6/2012 was unexpected.2.DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server:{DD522ACC-F821-461A-A407-50B198B896DC}3.DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server:{1BE1F766-5536-11D1-B726-00C04FB926AF}4.The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.5.The following boot-start or system-start driver(s) failed to load: Avgldx86Avgmfx86spldrWanarpv6I apologize for the long story, please help me!

Answer:Vista freezes shortly after startup/ black screen with cursor

Sounds like you might need a new hard drive there mate. Go get the AVG rescue disk and scan for errors. if there is any AVG will bring it up. please jot down any errors you get. best 'a luck to ya

You can also do this by going to the boot menu and selecting the bottom choice. I forgot what It's called. After that choose system test and symptom tree. scroll down to hard drive errors and do a scan with that. Also jot down errors and tests passed and failed. GL bro

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This was difficult to summarize in the title because it does a series of things.
 
I've visited this site for many years but haven't posted before. I consider myself a relatively advanced computer user, but this problem has exhausted my diagnositic skills.
 
OS is XP pro. The computer is from the early Vista era, but I had them load XP instead when I bought it.
 
Because I am not constantly watching the computer, I don't have every step in the exact sequence. (I switch between two computers as I slowly transfer everything to the new one.) The problem happens when the computer has been running for at least a couple of days, as far as I can tell, so I can't simply recreate it at will. It has happened fairly regularly for the past month at least.
 
This can happen when few or no programs are running. I usually turn on that PC because there are a few things I still need, but once it started having this problem, it's rarely more than Skype and my email, sometimes only Skype or nothing. Lately, I've avoided opening a browser.
 
One of the first symptoms is some of the desktop icon text turns black instead of the normal white I selected. You can see that in the last photo. At that time, some text had re-appeared after missing for a while (clicking on the icons can sometimes bring back the text).
 
Eventually, text disappears from places like the title bars, list of email, etc. (not text in a document, but that would probably disappear too if I didn't cl... Read more

Answer:Desktop/windows items turn black, disappear, computer eventually freezes

  Obviously something's not right with that computer, and I have to say it sounds like some kind of virus/malware.  I'd try booting that XP system to Safe Mode and doing scans with Malwarebytes and Avast.  Some viruses can hide in normal mode.  If that doesn't work, there're programs you can download from here ( http://www.bleepingcomputer.com/download/windows/ ) including AdwCleaner, Junkware Removal Tool, and TDSSKiller, but let's wait and see if the Safe Mode scans will help.
 
 As you appear to know, MS dropped support for XP 4/8/14, so it's just going to become more and more susceptible to problems with time.  I assume you're copying things to that new computer to resolve that very thing.  If all you need is the data, you could always remove the hard drive, put it into an inexpensive enclosure (around $25 cost), and plug it into a USB port on the new computer.  You could also boot a Linux disc or flash drive on the old computer and do the copies that way.  Ubuntu, Mint, and Puppy versions are three that I'm familiar with and know to be easy to use.  You can read about and download a Ubuntu ISO file from here: http://www.ubuntu.com/download/desktop .  You can then either burn it to a DVD or put it on a flash drive using the directions here: http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows .
 
Good luck.

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My computer that i own isn't working properly. Firstly, its about 4-5 years old the power button gets stuck. I've been fiddling with it from the outside to come out all the way since if it goes in all the way and doesnt come out, it keeps restarting. When i wiggle it out, it starts and goes.

Now onto my problem now. When i start up my computer, a screen pops up allowing me to press F1 for setup. if i don't click F1, my computer goes to a black screen with a _ blinking in the top right. I can't do anything from that point and when i press keys too many times, it starts beeping after i hit any key again.

Anyways if you guys could help me, I would be very thankful!
 

Answer:Turn on my computer, black screen

sounds like it may be time for an upgrade

have you made any hardware changes or installed new device drivers?

from what you describe it seems like the system is having some issues booting the operating system from the hard drive, or there could be another hardware fault causing the hangup... like the memory or motherboard itself. if you are able to view the POST screen upon startup (which displays all of the system information and keys to access BIOS etc...) then you may be able to boot from a CD-ROM to run repairs or possibly boot into safe mode by repeatedly striking the F8 key after the POST screen appears.
 

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So I got a hp pavilion tx510us entertainment notebook (runs Vista) and it seems to turn on (like all the lights are on and it makes noises) but the screen is black/blank or whatever. And its not just a blank screen because then I would have been able to put my pass in and then hear the turn on music and stuff. The thing is this happened before when it was still under warranty so I sent it in for free and they sent it back and it turned on and it still had on all my stuff so it must have been an easy enough solution, but when I chatted with them again I guess they don't keep track of what they did to it and they want me to send it in again and that would cost a large sum of money because its no longer under warranty. I did a hard reset a few times and took out the memory module and put it back in agian but still nothing. So, anyone have any ideas?

Answer:Computer seems to turn on but black screen

could b a back lite problem. try flashing lite on screen c if u c image. look hard hehe its faint. cheers

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i have a inspirion 530 running vista when i turn computer on nothing but black screen any ideas

Answer:when i turn computer on nothing but black screen

Hi, could you please give some more details?Exactly when is your computer stopping? Do you still see the windows splash screen? Did you try safe mode?Do you have your vista DVD?Can you tell me what happened prior to this problem?

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I turn on my computer, it begans to start up, and then the moniter just goes black and won't show the desktop or anything. It has done this every day for the past week or more and it's getting harder and harder to get onto the computer. What I do is turn the moniter on/off until it shows me a glimpse of the desktop, and then I mess with the screen saver power options (while it continues to keep going black and I have to turn the moniter on and off to get glimpes of what i'm doing), and eventually it just stops going black and works for the whole rest of the day until the next morning. I checked the FAQs and I heard people with the same situation mention video cards, but I'm not that great with computers and frankly I don't even know what that is. Help?
 

Answer:Why does my computer screen go black when I turn it on? Please help!

Some Specs please?
 

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My computer was dusty and may have been overheating. The fans were operating very loudly and i tried to turn on the screen but it is black. I cleaned the dust, and it still will not bring anything up on the screen. The fans work and i can hear the drives working. I tried changing the psu, cleaning the heatsink, and reseating everything. and removed the battery and put it back in to reset the bios. Nothing has worked so far. Any ideas will be greatly appreciated? Is it possible that i fried my motherboard or processor?
 

Answer:When I turn on my computer the screen is black

Tell me about your computer specs.
 

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Relevance 69.7%

Nothing but black on screen.It beeps 4 times then pauses and beeps again twice. It is a dell 3000 on xp. Is it the mother board or hard drive.I reseated the ram, to no avail.

Answer:My screen went black, when i turn on the computer it beeps 4 then 2

can you boot into safemode ? 

5 more replies
Relevance 69.7%

Hi! I have a problem - my computer won't turn on and it shows a black screen all the time. It does not show any blinking lights at the front side, nothing. The only things that turns on when I press the power button are DVD RW and cooler. The computer is a little older, but still was functional until recently.Configuration:Zeus motherboard (I can't find the series number)Processor Intel Celeron e3300 2.5 GHzRAM 3x512 DDR2Graphic card Leadtek Winfast px9500gt 1 GB 128bit DDR2Please help!

Answer:Computer won't turn on, no lights, black screen

Do any sound come out of the on board tPC speaker?Do the keyboards lights come on? Can you use caps lock?The mouse? Does it light up? (If it is an optical mouse.)What fans come on?

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HI,
My problem started back when i tried to install windows 7 on another disk, but it would not. Now i did this while my primary windows 7 hard drive was already istalled. after i gave up on trying to get windows to install onto this secondary hard drive, i rebooted the computer to find that my primary ssd would not load windows, and simple came to a black screen that said:

Remove disks or other media.
Press any key to restart

then i would press a key and it would say:

Reboot and select proper boot device
or insert boot media in selected boot device and press a key.

I have no recovery disk and most definitely do not understand what remove disks or other media means because I removed the windows installer dis and tried again but nothing happened. Please help, i am so confused, thankyou.
 

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i am using my laptop to report this.cause i can't use the one with the black screen.HELP!!!!!! when it first comes on its like it tries to start but just stays black.can it be fixed or do i have to buy a new screen?(i'm not sure if its called the screen or the monitor.i just know that when i turn the tower on,there is no picture .

Answer:black screen after i turn my tower to my other computer on.r

If you do not see the message "No Signal" on the monitor screen, very likely it's the monitor itself which is faulty or "dead".To check if it is indeed the monitor which needs replacing, connect it to your laptop if possible (there should be a VGA port on one side of your laptop so you can connect the monitor using the same VGA cable that connects monitor to your PC). If the monitor does not work on your laptop either, you need a new monitor.However, if your tower is not starting up it won't be a faulty monitor. There is something wrong inside the tower. Get someone to check it over, maybe needs a new PSU (Power Supply Unit) which fits inside the tower.Do not rush out to buy a new monitor if the tower is not starting up as the problem will be inside the tower.message edited by phil22

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I've seen this problem posted a lot, but never with all of the same details as me.  I have Windows 8, but unsure if 64 or 32, I"m guessing 64.  I have a sealed battery, so I'm unable to remove the battery.   I rarely see my model number mentioned at all. I have turned the computer off and back on several times with peripherals removed.  Right now, it's on and open (so it's not asleep) and not plugged in.  All I can see and get is a black screen.  The caps light blinks now and again. I really would rather not reset and lose everthing, of course, who does?   What do I do?

Answer:Computer won't turn on--constant black screen

Hello @yecart,  Can you match the sequence of 'blinks' to those shown in the table below.    Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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My wifes laptop has developed a problem. On booting it starts with the "Windows starting " logo and then goes to a black screen and goes no further. It looks like the hard drive is still flashing away giving the impression that underneath it is still working but no picture. We want to use the repair disc that came with the laptop but because we cant see anything to shut the computer down via windows we are having to use the power button and therefore it prompts to start up again in safe mode because it was shut down unusually. We want to close it down completely and let the repair disc do its work on boot up from fresh start. Because we cant see anything on the screen to initiate shut down via windows is there another way of shutting down completely for the above reasons.
Also do I need to press f2 and tell the system boot from the cd (repair disc) or can I leave settings as is and it will do it automatically. Answers appreciated asap. Many thanks

Answer:How else do I turn off windows when computer has black screen.

On many laptops pressing and releasing the on/off button acts as a re-set but if you hold the power button down for 5 to 10 seconds the machine will turn off completely.

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I was playing a game on my PC while it was storming out and the power surged. Before I could unplug my pc the power came back on and my computer started back up. After starting back up it said installing update do not turn off the computer. I waited until it was done then it brought me to a black screen with a Windows logo and a circular loading bar. I waited somewhere between 5-10minutes before holding down the power button until it turned off. Upon turning the computer back on all the fans would work and everything it would show the blue screen that says to press esc then brings me to a black screen where it would have a _ mark in the top left and beep non stop. It isnt a long beep or anything its just multiple beeps non stop until I turn it off. I have tried taking out the ram and putting it back in but it just keeps beeping. I did a mem test and it showed that nothin was wrong with the ram. The beeps are high pitched and very fast. I have a video showing what happens if there is a way to post it.

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Relevance 69.7%

Hi! I have a problem - my computer won't turn on and it shows a black screen all the time. It does not show any blinking lights at the front side, nothing. The only things that turns on when I press the power button are DVD RW and cooler. The computer is a little older, but still was functional until recently.Configuration:Zeus motherboard (I can't find the series number)Processor Intel Celeron e3300 2.5 GHzRAM 3x512 DDR2Graphic card Leadtek Winfast px9500gt 1 GB 128bit DDR2Please help!

Answer:Computer won't turn on, no lights, black screen

Do any sound come out of the on board tPC speaker?Do the keyboards lights come on? Can you use caps lock?The mouse? Does it light up? (If it is an optical mouse.)What fans come on?

8 more replies
Relevance 69.29%

HiIm having problems with my computer which is most likely affected by virus...I now cannot boot my computer on it goes to login screen and when i try to click on user computer starts to freeze or it just gives black screen when i boot n freezess...I tried to boot to safe mode but still no luck it doesnt work. somehow the safemode option does not appear..Therefore i cant post hjackthis log yet ;\Kind of dont know what to do now ? is there anything i could do to avoid reinstalling window ?even tried reinstalling but doesnt seem to load cuz it also freezes n give black screen

Answer:Computer gives black screen and freezes

Hello there,Please try to follow the steps below. I will move this topic to the appropriate forum.Please download OTLPE (filesize 120,9 MB)When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.Reboot your system using the boot CD you just created.Note : If you do not know how to set your computer to boot from CD follow the steps hereYour system should now display a REATOGO-X-PE desktop.Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.Double-click on the OTLPE icon.Ensure the box "Automatically Load All Remaining Users" is checked and press OKOTL should now start.Press Run Scan to start the scan.When finished, the file will be saved in drive C:\OTL.txtCopy this file to your USB drive if you do not have internet connection on this systemPlease post the contents of the OTL.txt file in your reply.

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Relevance 69.29%

Hello!

I set up a new PC 3 days ago. Occasionally it displays a black screen, the image flicker for like 0.5 seconds and then that's it - windows doesnt react to anything after that.

It doesn't happen on a special load situation, just out of nothing - while surfing, listen to iTunes....

Things I did:

Logged all the temperatures/voltages of the system, nothing special here before it crashes.
Looked at the windows logs, again nothing special/recurring before it crashes.
Tested the RAMs for 4 hours, no crash while doing that.
Ran the CPU/GPU on 100% load for a few hours, no crash while doing that.
Check for virusses using ClamAV -> no virus found.

I kinda don't know what else I can do, any help would be appreciated.

Thanks!

Answer:New Computer, just freezes with Black Screen

well to head you in the right direction, it always may be a malicious virus or root kit, but it's almost always a faulty or failing piece of H/W...HDD / MOBO most likely place to start

Mike

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Hi

Im having problems with my computer which is most likely affected by virus...
I now cannot boot my computer on it goes to login screen and when i try to click on user computer starts to freeze or it just gives black screen when i boot n freezess...
I tried to boot to safe mode but still no luck it doesnt work. somehow the safemode option does not appear..

Therefore i cant post hjackthis log yet ;\

Kind of dont know what to do now ? is there anything i could do to avoid reinstalling window ?
I tried reinstalling but also doesnt work cuz it also freezed n give balck screen..

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Help me please!

Well, I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so, I want to try to keep "reboot" out of the answers...

Please help me!
 

Answer:Computer Freezes at Black Screen

Have you recently downloaded the "Service Pack 3" from Microsoft?

It would have showed-up as a little reminder in your task bar stating that "updates are ready to be installed" every time you turn your machine on.
 

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Hi

Im having problems with my computer which is most likely affected by virus...
I now cannot boot my computer on it goes to login screen and when i try to click on user computer starts to freeze or it just gives black screen when i boot n freezess...
I tried to boot to safe mode but still no luck it doesnt work. somehow the safemode option does not appear..

Therefore i cant post hjackthis log yet ;\

Kind of dont know what to do now ? is there anything i could do to avoid reinstalling window ?

btw this is not same computer as my previous history.
 

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Today when I turned on my
computer and monitor. My computer turned on but my monitor screen was black. The light on my monitor did did not turn blue it stayed on amber. I open up my computer and cleaned some of the fuse of my graphics card still no luck. Please help

Answer:My monitor screen stays black after I turn on my computer

Hi, does your motherboard have onboard graphics? if so try removing the nvidia card and hook monitor to onboard graphics does it recieve a signal?

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Hey i'm new here and i've had A computer for like 2 years and it used to work but once I left it alone for a month I went to turn it on and it didnt work.... the monitor just stayed black....i checked every cord and there all in and I think it has something to do with the motherboard(i barely know anything about computers at all).. the mother board is a KM4M-V/KM4AM-V/KM3M-V series micro ATX mainboard and thats all I could think of putting in but I have every bit of info on it so if u need more info on the machine I can tell u it. Any suggestions PLEASE HELP! Just remember I dont know a lot but I do know more than an average chuck
 

Answer:My monitor screen stays black when I turn my computer on

is it onboard video? or do u have a video card, perhaps try pulling everything out of the system and cleaning it, it might be dirty inside since u havent used it in awhile
 

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Every time I turn on my computer a message appears saying that Windows couldn't find aiasfacoafiasksf.vbs.
I searched on the internet and it is probably a virus caught from a pen drive.
How can i clean my computer and the infected pen drive?
 
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 10.51.2
Run by CASA at 14:50:24 on 2014-09-04
#Option MBR scan  is disabled.
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.55.1046.18.2045.892 [GMT -3:00]
.
AV: avast! Antivirus *Enabled/Outdated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Outdated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\UnsignedThemesSvc.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microso... Read more

Answer:Black screen error every time i turn on the computer

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===--RogueKiller--Download & SAVE to your Desktop For 32bit system or For 64bit system Quit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start.Wait until Prescan has finished ...Then Click on "Scan" buttonWait until the Status box shows "Scan Finished"click on "delete"Wait until the Status box shows "Deleting Finished"Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+=======Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the proc... Read more

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Hi Guys,

I got a virus this morning and moved it to chest and then I restarted it, when it began to boot, it froze for about a minute at the boot screen then proceeded to load after this, so I shut it down and turned it back on and had to wait about a minute on the boot screen to get past it, it so I went into the bios and clicked the reset to optimized defaults incase it had a problem, so I saved it and exited.

The computer then booted it as it would do when i turn it on but now the screen stays black?

Anyone have any suggestions what to do? as its just black and I can't see anything to get into the bios or such?

Thanks in advance
 

Answer:Turn Computer On Screen Is Black After Bios Change?

Try unplugging the PC and removing the CMOS battery from the motherboard for 30-45 minutes. This will clear the BIOS settings.

Hope this helps.
 

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Hello all

Just got myself this (old) new computer, that I was going to use for a media center. But it randomly crashes, and i can't seem to figure out why. I formated it yesterday, so I doubt it would be a virus.

Sometimes it goes black, and picture returns within a few seconds, but other times it freezes up completely. When I restart it (with the power button) I cant get pasted the BIOS screen, but if I unplug the power supply, and hit the power button a few times and then plug in the power, it starts up like normal. (does that make it a RAM issue?)

Freezes have happened doing the following: Using XBMC (both in menus and while watching a video), while Internet Download Manager was running. While file transfer was running, and a few times while i wasnt at the computer.

Specs:

Windows 7 Ultimate x64
ATI Radeon HD 5670
Intel Core i3 CPU
6GB RAM
Phillips TV (Connected with HDMI)

Let me know if you need any other information.
Thanks

Answer:Computer freezes and screen turns black

The problems you describe typically mean hardware problems. Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your system logs and application logs. Those can help to find software conflicts, system errors, application errors, and sometimes point to hardware problems, as well. You do not have to be getting a blue screen crash for those to help us determine the cause of your problems.

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My computer would freeze, reboots, then black screen.

I have installed new nvidia drivers,
I have tested the ram with memtest86 it passed the test.

I have windows xp sp3 installed.

My specs:
Motherboard: ASUS M4N68T-M (with nvidia Geforce 7025/nForce 630a integrated video)
RAM: CORSAIR TW3X2G1333C9A XMS3 2 GB DDR3
CPU: AMD Athlon II X3 425
HDD: Samsung 500 GB SATA II HD502HJ
PSU: XION Xon 500 W

What could the cause of this problem be? Help please

Answer:Computer freezes, reboots, black screen

Did this happen before you updated the video driver? Try rolling back the video driver. Go to Start/Run and type eventvwr.msc double click System and Application and look for any Red X's double click them and see what program or file is causing the crash. You can also try attaching your Dump Files

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Hi guys,

I have a PC with a AMD 7790 graphics card. The system competely freezes, the music or games stops and the mouse and keyboard are stuck. You have to hard reset the PC to fix it. Mostly after crashing, there is no BSOD dump or something so it's not easy to fit it. I installed all the newest drivers and updated all software.

Specs:
- AMD FX-6300
- ASRock 970 Pro3 R2.0
- ASUS HD7790-DC2OC-1GD5
- Be quiet! Pure Power L8 430W CM
- Kingston ValueRam 8 GB DDR3-1600 CL11
- Seagate Barracuda 7200.14 1 TB
- Windows 7 Ultimate x64

You can find the BSOD report here:
https://onedrive.live.com/?cid=868f9...D5I3JXmOIC9z6M

What I did:
- Updated all drivers
- Updated all software
- Did a Memtest
- Did a chkdsk
- ...

At the beginning, the problems where a lot worser. The AMD OverDrive software overclocked the card automatically which was crashing the PC. With the new driver, it looks like that problem is fixed. The PC crashed after 15 minutes playing or something. I also uninstalled AMD Fuel. The PC now crashes after 2/3 hours of playing iRacing or listening to music, so it's a big improvement.

I think it's the graphics card. What do you think?

Regards,

WindowsPro

Answer:BSOD - Computer freezes with black screen

The dumpfile is a BugCheck 117 Probably caused by : atikmpag.sys with VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.

This is related to your graphic Card.

Possible reasons are overclocking, overheating, driverversion sometimes going back to earlier versions helps, changing the TDR, faulty hardware.
Troubleshooting steps for this kind of error are located here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums.
Also this windows KB can help you "Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista .


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 117, {fffffa800761c4e0, fffff8800480ae80, 0, 0}
Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ae80 )
Followup: MachineOwner
---------
0: kd> !analyze -v
************************************************************************... Read more

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I can only start my computer in Safe Mode with networking,not normal Safe Mode. If I try and boot up as normal it goes as far as the Windows XP screen with the small squares on the bottom moving from left to right, then it freezes.I have done a System Restore but no joy. Can anyone help please?

Answer:Computer screen freezes on startup

Have you updated any drivers - especially graphics - recently? If not what had you done immediately prior to the problem?
You should note that System Restore will only affect the OS and may not impact drivers.

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power light comes on but the screen remains black there is no sound nor any flickers please help operating hp 2000 dual core windows 7 thank you very much!
 

Answer:turn on the computer and power light goes on but screen remains black

If this is a notebook PC, try connecting an external monitor to the VGA port. If the display comes up on the external monitor, it points to an issue with the screen.

If there is no display on an external monitor connected to a notebook PC, it points to an issue with the motherboard and will require a professional diagnosis.

Hope this helps.
 

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Please help my HP stream 11 is not turning on!!!! When power button is pressed, I am not directed to startup instead nothing happens...just a black screen.Nothing happens, and there's no noise. Caps locks blink every 3-4 seconds. I waited for the battery to die and charged again and switched on and still nothing happened....Please... Please help! I have all my essential school work/textbooks there! U r a saviour if u canfix the issue! Pls!!!

Answer:Computer won't turn on!! Black screen w/ caps lock flashing...

Hello @Idiotsmiles,  Can you match the sequence of 'blinks' to those shown in the table below.    Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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It started with the redirecting my Google searches, then got worse when the BSOD began showing up. After this my mouse would freeze on the screen, and now my screen will randomly go all black and I will have to restart me system. IF I am lucky, my computer will restart. However, most of the time immediately upon pressing the button to turn my system back on, it will cut back off before reaching any bootup screens at all. In addition, if my system does act like it wants to boot, it will freeze on the Windows startup where the green ticks go across teh screen. It's all a matter of chance if I can make it to my desktop and then I pray nothing freezes. I was initially in the malware forum for a long while because I had a Google redirect issue on top of everything (which is also notablly the first time I began seeing any of these issues). I cannot say if that is resolved or not, but I haven't noticed any redirects lately (I haven't been browsing much. I've been more focused on my system freezing and not letting me restart.) Anywho, I appreciate the help and I will post back as fast as I can to any responses I receive. Just bare with me as I never know how my system will act.

When I browse locally I see my dumps, but when I browse using the upload feature, the box is empty. Should I rename the dumps as .txt files and upload that way?

Thanks again. I'm a mess.
 

Answer:Various BSOD, mouse freezes, computer goes to an all black screen

Can you boot into Safe Mode?
 

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My PC was given to me as a gift, but I was given it used from the previous owner and later found out it was refurbished. It is a Gateway NV53A. I have always had issues with BSOD's and Windows errors, and most of them either driver or memory related. I fixed and updated all drivers, but never did anything about memory except maybe some tests and they all came out fine. 3 days ago, I was using my PC just browsing a Web page and suddenly the screen went black. I thought it was the lcd, but I closed the lid to see if it would go into standby mode and it just stood there powered on and frozen... The only way it would react was if I manually turned it off holding power button. Sometimes it does boot up, sometimes it gets farther than others. What I mean is, sometimes it gets past the Gateway logo and crashes there, sometimes it boots up to to the home screen, and sometimes it doesn't even boot... How far it gets depends on how long the PC has been turned off. Odd I know... Anyways, I found out my motherboard requires ram with 1066mhz fsb whereas the current ram sticks it has installed are 800mhz.... I was told new ram with 1066mhz would fix my issues and allow my PC tu boot and run fine as it always did, but I just wanted to be sure that's my Issue, and I also wanted to know how come the computer ran fine (with the exception of BSOD's and some errors occurring every now and then) before and now suddenly I'm screwed. I'm currently using two 2GB DDR3 Ram memory sticks. The brand an... Read more

Answer:Computer starts, boots up and freezes at black screen

There is no issue in running slower (800mhz) RAM in a system that can run the faster (1066mhz) RAM. This, alone, will not cause this kind of problem. You got bad advice.

Do you know if this was the original RAM that came with the laptop? (Not very important but good info if you know)

It is possible that the RAM is defective, or the wrong specs for that laptop, or the two sticks have mis-matched specs, but if you ran a memory tester like Memtest86+ then any problems would have shown up there.

Your symptoms sound more like a power problem. At least that is where I would start. One thing you could try as a test is to remove the battery and run the laptop on just the power supply. Let's see if that changes anything.

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Hi all,

About 6 months ago, my computer was rebooting itself randomly. At the time, I had Win7. I was told by the person who created my computer that I needed a bigger power supply. Recently, I had the computer reformatted with Win XP SP3 and installed a new power supply. Unfortunately, that didn't solve the problem. I went into Computer Properties and unchecked automatic restart. Now, whether idling or online or checking email, the computer will freeze and I get a black screen with jagged blue streaks. From there, I have to manually shut down the computer. I got BlueScreenView and, so far, since I installed XP and put in the new PSU, it's reporting 32 crashes. Here are my computer spec:

Mainboard : BIOSTAR Group P4M900-M7 FE
Chipset : VIA P4M900/CN896/VN896/PT890
Processor : Intel Pentium E2200 @ 2200MHz
Physical Memory : 1536MBDDR2-SDRAM
Video Card : VIA Chrome9 HC IGP Family
Hard Disk : Western Digital WD5000AADS-00S9B0 (500GB)
Monitor Type : AH191 - 19 inches
Network Card : VIA Technologies VT6102 Rhine II Fast Ethernet Adapter
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3 (32-bit)
DirectX : Version 10.00

If you would like what the BlueScreenView is showing, let me know and I will post all 32 crashes. Any help is greatly appreciated.
 

Answer:Computer freezes black screen w/ blue streaks

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Ok , so I have been having this problem since the last summer ... Basically I turn on the game (any game) and it works just fine . Ok? For 5-7 minutes it works ok ! But then ... well.. it lags , it freezes and then the screen turns black , what's interesting about it is that right after the screen turns black and display the message 'd-sub no signal' is that an error sound pops-up...
Please help , I tried to solve it from last summer , everyone said it was a psu problem , so , i bought a new one ... but no .. it is not the psu ...

Answer:Computer lags , freezes , then an black screen appears

Oh yeah , and also , when the pc used to work it heated up really bad , almost like it was going to explode .. But now it's cold AF whatever i do..
(Sorry for double post)

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My computer is maybe 2 years old, and this problem only starting occuring recently. I turn on the computer and all is well until it gets to my desktop when the screen just goes black. I tried blowing the dust out and my computer worked again for a couple of hours, but now blowing the dust out doesn't work. I can login to safe mode, but I cannot get into my regular settings. What do I do to fix this!!
 

Answer:When I turn on the computer, the screen just goes black but the computer is on!

Hi and welcome to TSG try using your install or recovery disc to run a repair http://www.google.co.uk/url?sa=t&source=web&cd=2&ved=0CB0QFjAB&url=http%3A%2F%2Fwww.vistax64.com%2Ftutorials%2F91467-startup-repair.html&ei=jjkZTLHJM5z60wTm4MDQCw&usg=AFQjCNFF8Qw4KfElupT6ouPZpnIehttTTw
 

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When trying to start up my computer it starts up normally but after the windows XP load screen the mouse disappears and the screen remains black and I am not able to use the mouse and keyboard. I turn it off and try again with the last known configuration and it does the same thing. I opened the tower up to see if anything was loose but everything was secure. I also tried a different monitor but it still doesn't start. I thought it might be the power supply but that worked fine. I have done all that i can do and would like some help.

Answer:Computer screen is black in startup

Hello danecock, Welcome to TSF! :Wave:

This is quite normal for the system to act in this manner.
Just leave it for about 2 minutes, and you will see the "Windows is Starting Up...Please wait..."; then, the "Welcome" screen with your mouse cursor, and eventually your desktop will appear.

Hope this helps.

Kind Regards,

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Every time I turn on my computer for the first time it loads to windows logo and stays loading. After a little bit it just freezes and proceeds to go black. Now when I power it off and turn it back on the second time it works absolutely fine. I can go and use the computer with out troubles. It always done this and is consistent in doing so. Any ideas on what might be wrong?

Specs:
Processor: AMD-FX6100
Motherboard: MSI 760GM-P23(FX) (MS-7641)
RAM: 8gb DDR3
Video Card: AMD 470
 

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I found a laptop in the garbage with a charger and everything included, it is a sony viao from like maybe 2-4 years ago (not too old) and when I started it up it had windows xp professional installed and it had a password and since i didnt know it, i decided to use my windows xp prefessional disk i have burned and put it in, i booted it perfectly, it perfectly detected the partitions and everything was going great, it started installing windows xp but at one point it just restarted and asked me if I wanted to start windows xp normally or in safe mode, so i put normally and it just took me to a black screen, and eveytime I turn on the laptop it takes me to the black screen, i literally dont see anything and im not able to type anything either, it is totally black and the computer is running and I hear the fan but the computer just doesnt do anything, its just stuck at the black screen, so if anyone could PLEASE help me I would HIGHLY appreciate it because no one else on the internet seems to have my problem and Im getting a headache trying to fix this!!!!
THANK YOU SO MUCH IN ADVANCE FOR HELPING!!!

IT WAS WORKING PERFECTLY BEFORE I TRIED INSTALLING WINDOWS XP, I JUST DIDNT KNOW THE PASSWORD SO I DECIDED TO INSTALL A FRESH NEW COPY AND START NEW....
 

Answer:Black screen on startup of computer!

Sounds like that the OS that you were trying to install wasnt finished, and was corrupted..... have you tried re-installing the OS again?
 

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Hi, as of today, I went through my normal rotinee. Start computer from sleep, log into Teamspeak 3, open Play with Six and launch ArmA 2 OA ACE mod an play. But today, my computer screen freezed and I couldn't do anything except move my mouse. After doing a hard restart of my computer and getting an error(batch file f:\dosmenu. BAT missing) and doing another restart and then I got a BSOD. I can only start my computer in Safe Mode. Please help, Im running Windows 7 Home Premium, Alienware M17X laptop.
Thank you

Answer:Computer screen freezes after startup, BSOD

Please follow: http://www.sevenforums.com/crashes-d...tructions.html

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Computer Specs:

Windows XP Home Edition (SP3)
Intel Quad Core Processor (2.4GHz I believe)
2GB RAM
NForce 680i SLI Motherboard
Nvidia GeForce GTX 460

One fine day a few days ago my PC started to freeze at the Windows XP startup screen. I didn't make any hardware or software changes prior to this. The PC booted just fine in Safe Mode, but didn't boot in Safe Mode with Networking. Since then I've tried the following:

-Starting from a previous configuration that worked
-Replugging power cord to the hard drive
-Replugging SATA cord, switching to a new SATA cord, and plugging into other SATA ports
-Running dskchck /p and fixing some errors
-Checking bootlog and finding that most drivers don't load
-Running Windows Repair on the installation (which couldn't copy a single file called "danim.ddl", appears to be part of Direct X)

At this point I'm stuck without access to Safe Mode (although it still successfully loads, but won't run setup after Windows Repair), and the PC still freezes at the startup screen unable to complete Setup after I ran Windows Repair. It's my understanding that at this point I can't undo the effects of Windows Repair, but what can I do to get my machine to at least load into Setup?

Answer:Computer freezes at Windows XP startup screen

chkdsk /p Performs an exhaustive check even if the drive is not marked for chkdsk to run. This parameter does not make any changes to the drive.The /p function will not do what you want - You need to use the /r function to check and repair any problems for you -When in doubt always use this method to run a Disk Check - - - -Run a Disk Check on your C: drive in Windows XP:?Click Start and open My Computer?Right-click on C: or your Main drive letter) and select Properties?Click on the Tools tab?Under Error-checking click the Check Now... button?Mark the 2 boxes next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors?Click on the Start button?When the message box pops up, click the Schedule disk check button and >>Restart<< your computer?Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do soThis should take about 1 hour (on average) to run all 5 stages, then it will reboot back to Normal Mode for you -

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First of all, I am not sure if I am posting this in the right section. If not, please guide me to the correct section.
I have a Dell Inspiron 17r SE Laptop and my problem is that every single time, I have to turn my Laptop ON twice in order for it to boot up successfully. The first time I turn it on, Dell logo appears for a second and then, black screen shows up. Then, I have to turn my laptop off and start it back again. Second time, it boots up without any problem. I am fed up of turning it on twice everytime, and also concerned that it will affect health of my Laptop . How can I fix this Issue, please help.
I don't have a Recovery CD or Windows 8 CD. Windows 8 was pre-installed on my Laptop.

Answer:Laptop screen goes black on startup, have to turn laptop ON twice for it to boot up s

If it's still under warranty, call Dell. The unit or parts might be covered for replacement.

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| i5 2500k | Gigabyte 7850 2GB | 8GB G.SKILL DDR3 | GIGABYTE GA-Z68A-D3H-B3 | Samsung F3R 1 [COLOR=blue !important][COLOR=blue !important]TB[/COLOR][/COLOR] HDD | Antec 902

So this problem has been going on for awhile. Thought completing a system upgrade I had been planning would do the trick but of course not. I can play games from anywhere from 5-15 minutes before my computer completely locks up. Virtually any game, I've tried them all: BF3, WoW, Far Cry 3, MW3, etc. Black (sometimes green) screen, loud sound coming from the speakers as if it is frozen on a gunshot repeating, and also if you watch the video card it ceasing functioning.

It should be noted that this is the second video card this has happened on, first on an old 5750 and now on my brand new 7850, so I know it's not the cards. I just [COLOR=blue !important][COLOR=blue !important]installed[/COLOR][/COLOR] Windows 8 along with a new SSD drive, so in the last 24 hours I have completely wiped my old system, started up good as new again with a new OS, and still this keeps happening. All drivers have been downloaded from the developers for video card, motherboard, etc. The only thing I remotely have to go on is when I view my event history or whatever its called. Being that my OS, HD, and SSD are brand new and fresh, the only critical error listed is from when the game crashed, below:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/10/2012 12:59:31 PM
Event ID: 41
Task Category: (... Read more

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Hi, A friend of mine has ased me to look at her computer as it reboots and freezes at the black safe mode screen, if she leaves it turned off for about 10mins it will start back up with no problems, it does not sem to be over heating as this can happen withing a minute of booting up.
I have noticed that the dvd from light seems to stay on for quite a while when it boots up but then goes out.

Any ideas thx.
 

Answer:Computer reboots but freezes at the black safe mode screen

you say it freezes at the safe mode screen, is it automatically going to that screen or are you pressing F8 as it boots to get there?? if it is automatically going to that screen, have you tried selecting "last known good configuration"? or can you not even choose which selection to boot with?
 

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Hello, I don't know if this is the right forums but my computer freezes at times constantly through-out the day and my screen turns black and says "Cannot connect to monitor" and turns fully black. Only way to reboot it is the Power button, what is wrong with my computer? Any solutions?

Answer:Computer freezes and screen turns black cannot connect moni

check with the Power Cable and try using different one and also check with the VFA/DVI cable depends on the monitor

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Often when I come into work in the morning, my computer screen has small black lines on the screen (see image) and my computer begins to run VERY slow. Slow to the point that I have to shut it down and restart my computer. What could the problem/solution be?

Answer:Screen Shows short black lines and computer freezes

What is the make and model # of your computer?
First, go to Start/Search and type devmgmt.msc, right click the devmgmt results and Run As Administrator. Expand Display, what is listed here? Are there any yellow flags? Please attach a screenshot if you can. You can go to the computer manufacturers support/download drivers site and update your Video driver.

Where do you plug your monitor into your computer? Do you use the onboard Blue VGA by the USB ports in the back of the computer? Or do you have a separate Video card lower in the case? (see Attached).
The black dots signify that either the video cable is not plugged in all the way or if using a VGA ir DVI cable, that one of the pins are broke or bent, but probably that the video chip is failing. If using a Video card, and you have an onboard VGA port, you can remove the card and just use the VGA until you can replace the card. If using the onboard VGA only, that is soldered onto the motherboard, so the motherboard would have to be replaced.

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I've been having an issue with my computer for a week or two now. Figure I'll explain the symptoms first.

First off, it takes a long time for anything to load. This includes when I first start the computer, opening a program, switching between windows, and shutting down the computer.

It also seems to be slow on updating the screen; for example, even now as I type sometimes the screen will freeze. I will continue typing until I realize this, then I have to rapidly click on the firefox button in the taskbar to make the entire monitor blink black a number of times before the firefox window opens again and shows what I had been typing.

The computer also likes to blink to a black screen like that on its own; the black screen only lasts a second or less, and sometimes it will happen once or a few times in succession.

Programs also like to lag; Word for example is impossible to work with; parts of the program will become invisible (showing my wallpaper underneath) or the program will just freeze if, for example, I open the drop-down menu for changing font size.

Even saving an image from the internet usually results in the monitor freezing; though I can usually still move my mouse, click on where the save button would be, and after the screen blinks again it shows that the image did save correctly. The pointer also freezes sometimes as well, though this isn't as often.

I've tried to do a system restore, but all my attempts result in the program saying the r... Read more

Answer:Computer Hangs, Lags, Freezes, and screen turns black

Hi TRM01 and welcome to TSF

I'm assuming you are using a desktop computer. Unplug all external devices except the keyboard, display, and mouse. Boot and check results.

Boot in the Safe Mode and see it the problem persists. Normally tap on F8 at early boot to get the Advanced boot menu. Might be F12. Check results.

Try the task manager long enough to turn some things off. Many things will not turn off, but many will. Watch the CPU usage at the bottom each time to see if you have found an application that is eating up your cpu time. It should normally be very low if you haven't started any applications.
Turn off explorer. Your icons will go away. Restart explorer using the new task under the file tab. Type in explorer to get it back. Any difference? Note that everything you disable will be reloaded next boot.

If you find a task that is causing the problem, you might be able to disable it in msconfig under the start tab using the check boxes. Start>Run> type in msconfig then enter. If you would like to find out what each item does, follow this link:

http://www.sysinfo.org/startuplist.php

If you have some items that you never use, uninstall them, especially if they load something into memory during boot.

Make sure you are using only one Virus Protection program and one Malware program. If more that one is loaded, they sometimes fight each other and slow down your computer.

Open your task manager and see if you have any yel... Read more

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Hello, I have a huge problem with the computer my uncle has built for the family. When I load it up, the very first screen comes up saying the "Energy EPA Pollution Preventer" and "press del to enter setup" etc. The problem is, the keyboard wont reconize it, so I cant press Delete. I think I have the keyboard into the right slot...when I put it in, the scroll, number, and caps lock flash and then they wont flash when I press their keys. I belive the operating system is XP but I cant be too sure because I cant get past this screen!

By the way, It dosnt do anything at the black screen, like go through the drives and stuff like on the startup of a working comp. all it says it:

Award pulg and play BIOS extention V1.0A (with a flashing underscore under the A"

Someone please help me! I want to get it up and running so badly!!!
 

Answer:Computer freezes at black screen (press del to enter setup)

New info - when I pop in the windows Xp cd, it runs through the detecting of the stuff, but when its finished, it just restarts itself...but the 2nd time, there is no detecting.

thanks for any help
 

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I started having issues yesterday, the day after I installed teamviewer a program that is on my iPad also to remotely control the laptop. At first the screen started freezing when I was in the middle of a Java game. So I restarted the laptop only to have it freeze at the main screen (after login).
The screen would freeze the display would change to a very low resolution (I think). So I kept restarting it only to repeat. Until eventually once past the windows logo the screen would turn black and blank. Sometimes the display would turn on black and blank and other times it would do that after the logo.
A few times I managed to get it to go into safe mode and I restored to a few days ago but it made no difference, I also tried many other things like changing some settings but nothing worked.
So after like 2 or 3 hours I Rolled back and disabled "nvidia quadro nvs 135m" (since I read it might be causing the issue and I should uninstall it which I couldn't), once I disabled it I restarted the computer and made it to the main screen without issues, and I could even load my game. I enabled it again And restarted the computer only to have the same issues so I disabled it again after finally getting into safe mode.
I don't know if it works fine now, I left it on at most for 5-10 minutes without any issues and I never actually logged into the game to see if it works.
Like I said I tried restoring to an earlier time but I think the issue is with that particular driver but I have no ide... Read more

Answer:Computer startup black and blank screen

I figured out that in my display settings instead of showing my main monitor it only shows "mobile pc display". I know that means from a mobile device but I don't see the option to change back to the main screen. By using the previously mentioned app it changed my settings and so now I don't know how to get the main display screen.
I tried restoring to a previous version before but that didn't do anything, so I'm guessing it didn't fix the display issue. I also tried reinstalling the driver at least twice and nothing.

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Hi there. Here is my problem. I try and start my computer. It will load the Windows XP logo (with the blue loading bar) and then just show a black screen with the mouse, and nothing else. I tried booting in safe mode, and it will just show Safe Mode in the 4 corners, and the black screen and the mouse, nothing else. I tried every single option it gives me when I press f8, but none of it seems to work. I have NO idea what to do, and I really don't want to redo my computer cause I have so many things on it that I need and that are important to me. Any information you guys can give me that can help me fix my computer situation would mean a lot to me. Thanks for reading. Also, if you need to email me, you can do so at [email protected] Thanks again.

p.s. - I also think that this may be the problem, but have no idea what it means - http://support.microsoft.com/?scid=kb;en-us;314503 . Also, if you are wondering how I typed this message, I am on another computer.

Answer:Computer Won't Go Passed Black Screen After Startup

If you have your windows XP install disc, it may be an idea to attempt a repair installation...you won't lose any data doing this

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I am new here so apologies for being a newbie. I have a mid ranged gaming tower from ncix. That's about 7 months old. Its a 64bit windows 7 with 12gbs ram and 1tb hard drive.

I was playing Starcraft with friends earlier today when suddenly the computer restarted during the match and was unable to boot up again after the sudden restart. It hangs at a black screen with the blinking underscore.

Any help on the matter would be greatly appreciated. Thanks in advance and sorry if this has been posted before.
 

Answer:Computer hangs at black screen on startup.

Can you start it in safe mode?
 

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It's the weirdest thing. My computer has been fine until these past two days. Whenever I use my mouse to click on the start menu, immediately my screen goes black. The computer itself is still running, but it freezes up and won't do a normal shutdown if I hit the power button once.It seems like it has something to do with Windows 7, so I tried doing a repair. It didn't work, though. I've never heard of anything like this before, and so I'm wondering if anyone else has. If there's no solution, I'll end up having to reformat my hard drive and reinstall Windows all over again and start from scratch. I'd rather not do that though, so...help! Thanks.

Answer:Screen goes black and computer freezes when mouse touches start button...help!

Re-install the mouse drivers...Try a BRAND new mouse...We don't want you to have to reinstall either...

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I've been running my computer for years without problems. I recently bought a new graphics card and about a month after that the screen displays 'No Signal' About a second after displaying the HP logo. It still happens when trying to access the BIOS menu. As a solution to this I've tried replacing GPU, PSU, screen, hard drive and RAM but the error persists. I've also tried resetting the CMOS battery. Does anyone have a clue on how I can fix this? Do I need to buy a new CPU or motherboard?

Answer:Black Screen seconds after startup, computer still running

It may be a GPU driver problem. Uninstall the graphics driver using the manufacturer's instructions to remove all previous drivers and try using the latest WHQL driver for your GPU. I would also use Autoruns to check for remnants of previous drivers - e.g. if you previously had a NVidia GPU and have moved to an AMD GPU (or vice versa) you may find left over remnants of the previous driver.

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As above my computer freezes up, my graphics card failed a few months ago so I bought a new one. I installed the latest nvidia drivers for it and downloaded and installed them. When I tried to play any games Left 4 Dead or MW2 through steam it would freeze up and pix-elate and then my computer would restart.
I figured it must have been a dodgy graphics card, so I bought a new one. I used the latest drivers and the problems persisted, So I used the drivers from the disc and everything was ok. Until last week when I started having problems again.
What happens now is the screen will freeze and nothing will work on the keyboard and you need to manually reset. If I use the latest drivers it will pix-elate and switch off itself.
I have had the RAM checked that's ok, the temperatures have been tested and are fine. I tried another graphics card and removed all drivers and didn't work.
I have also formatted the computer which has made no difference.
Is there anything else that it could be, possibly processor, PSU or motherboard or could it be the power source in the house. I don't want to replace things if they are not faulty.
If you require any computer spec or error reports if they come up I will post them later for you
 

Answer:Computer freezes and then restarts with a quick blue screen before startup

Give us your system hardware icluding make and model. Also...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.
 

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Hey,

I recently upgraded my computer with a new graphics card (GTX 550ti) and processor (Phenom II x 4 3.4ghz). Everything is fine but every so often, more specifically when playing high graphics games or when a lot is happening i get a blue dump screen..

Two different screens have happened to me so far, one that says something about IRQL_not less or equal and one saying memory management.

Now i have looked up the problem but everything seems so complicated, although I built the pc and know a lot about hardware I have no idea about software or errors in computers. I cannot for the life of me find anywhere that helps people that don't have a clue - step by step.



I hope this is the place!

Thanks in advance !

Answer:Blue screen - Help needed ASAP!!

  
Quote: Originally Posted by clloyd21


Hey,

I recently upgraded my computer with a new graphics card (GTX 550ti) and processor (Phenom II x 4 3.4ghz). Everything is fine but every so often, more specifically when playing high graphics games or when a lot is happening i get a blue dump screen..

Two different screens have happened to me so far, one that says something about IRQL_not less or equal and one saying memory management.

Now i have looked up the problem but everything seems so complicated, although I built the pc and know a lot about hardware I have no idea about software or errors in computers. I cannot for the life of me find anywhere that helps people that don't have a clue - step by step.

I hope this is the place!

Thanks in advance !


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. If you have uploaded DMPs before please only the new ones.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the... Read more

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Ive got a desktop running windows 7,its been slowing down lately as the software ive been using so ive being playing with the settings and nothing made any difference,i had it on just and i restarted it to alter the settings again.i altered the ram settings and then i got a black screen and thats it,blank black screen,the fans are going,nothing is working and i cant see anything?
 

Answer:Black screen-need help asap

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Hey guys I still have this annoying black screen whenever I try start up my comp, I've tried start up repair, restoring components, safe mode but I get stuck on please wait screen so I have no access to desktop AT ALL. my computer specs are (i5 quadcore)(1g graphics card)(8g ram)(SSD 128g) and that's all I know about my specs it's like 3.3ghz tho. Thanks for your help

Answer:Black screen (need help ASAP)

please do not duplicate threads
your problem is being dealt with here
http://www.techsupportforum.com/foru...er-683346.html

closing this post

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I'm visiting in China and found their computer filled with trojans/viruses/worms, how can I get rid of them? The computer sometimes turns to a background on startup and freezes frequently. It is a custom installed computer model. If anyone can help me get rid of these things, I would really appreciate it. Thanks. Here is the main.txt and extra.txt from dssDeckard's System Scanner v20071014.68Run by Administrator on 2008-07-05 22:17:12Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------System Restore is disabled; attempting to re-enable...success.-- Last 1 Restore Point(s) --1: 2008-07-05 14:17:20 UTC - RP1 - 系统检查点Backed up registry hives.Performed disk cleanup.-- HijackThis Clone ------------------------------------------------------------Emulating logfile of Trend Micro HijackThis v2.0.2Scan saved at 2008-07-05 22:18:44Platform: Windows XP Service Pack 2 (5.01.2600)MSIE: Internet Explorer (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\system32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\WINLOGON.EXEC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeF:\Rising\Rav\CCenter.exeC:\WINDOWS ... Read more

Answer:Infected With Unknown Virus That Makes Computer Screen Turn To Backgroud Only On Startup

Hello and Welcome to the forums! My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens. Please do not run any other tool untill instructed to do so!Please reply to this thread, do not start another!Please tell me about any problems that have occurred during the fix.Please tell me of any other symptoms you may be having as these can help also.Please try as much as possible not to run anything while executing a fix. If you follow these instructions, everything should go smoothly. I am sorry that we were unable to reply to your post sooner. The forums have been very busy. I'm afraid I have unpleasant news for you. There is evidence of several infections on your computer. One or more is a Password Stealer It allows outsiders to monitor your Internet activity and private information. It then sends the stolen data to a hacker site. If the Computer has been used for any important data, you are strongly advised to do the following, immediately: Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.
If you have ever used this computer for shopping, banking, or any transactions relating to your financial well being:
Call all of your banks, credit card companies, a... Read more

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Hello,
 
I think my computer is infected with some sort of malware and I am looking for help in resolving the issue.  My symptoms are this:  My computer was running extremely slow and I feared it was infected so I ran malwarebytes to see if anyrhing came up and it did. I deleted the infected files and restarted my computer.  Then all hell broke lose and now the screen is just black with a cursor in the center. I have tried to see what this means and I can just tell you this i can log in normally and force run explorere and everything seems to work fine from there, but it wont work on its own. I hope you can help. 
 
PS: This is my first post and not too good with computers so go easy on me.  
 
Here is my DDS Log:
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17496  BrowserJavaVersion: 10.71.2
Run by Andrew at 11:17:41 on 2015-01-02
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.16267.10768 [GMT -5:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ibmpmsvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)... Read more

Answer:Think Computer Is Infected with Malware! - Blank Black Screen at Startup

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/561829 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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-Fixed-

Bad PSU (generic) and corrupted windows install.

Mmm, new enermax powers her great.
 

Answer:Computer hangs at black screen during startup + unexplained crashes.

Since this is XP, have you turned off auto-reboot on BSOD? It's under System Properties -> Advanced tab -> Startup & Recovery Settings.

It's normal to have whatever was in the sound buffer at the time of a crash repeat until the system gets its head out of its electronic ass.

There are better ways to kill a frozen PC than yanking the cord. ATX you have to hold down the power button for about 5 seconds to get it to power off. Reset button if available is good. There's also usually a switch on the back of the PSU (if not, you have a DAMN cheap PSU).

Check your BIOS to make sure the HDD is the only listed boot device, it's possible the computer is trying to boot to a list of other things first. After that try BootVis.

Congrats on the pending new HDD, running with 20GB is pretty hard when you get games that want 5+ each.
 

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Alright so... Just putting together new setup here, i have a new Raidmax Tornado Case and BioStar A770E3 Motherboard to go with it, Also a new Rosewell RD500-2SB Powersupply. All new out of the box as of this morning.... I Set it all up got it all together. Plugged the powersupply into my motherboard. plugged my Disk Drive and hard drive into the motherboard and powersupply, i've got all my ram in snug. my fans are all in place and tight. Graphics card is in place.... The front USB are plugged int he power / reset buttons and the LED's are all plugged in right.. to the best of my (limited) Knowledge it should work. So i plug the power cord in .. (nothing else yet) and hit the power button...

It dosent turn on, however. my fans are all lit up ones and my power supply also glows... so When i try to turn it on allt he lights and turn on and then flash off then turn on.. and off. and jsut kinda.. flash at me, in adition the fans they are connected to sort of jutt on for a second but before they can move they turn off again so they kind of just twitch in the same pattern as the Lights, .. so its like the power is twitching to them but not giving a constant flow?

I wonder if i hooked something up wrong? I'm not sure.. but like i said the powersupply and motherboard are new out of the box so there really shouldn't be anything wrong with them... if anyone knows how to help me troubleshoot / what is wrong, please help Asap. as ... i Need To try and fix this.. Like T... Read more

Answer:HELP!!! Computer Wont Turn on, NEED HELP ASAP.

Did you use the standoffs that keep the motherboard from touching the motherboard tray? Did they all line up with the holes in the motherboard? If a standoff is mislocated it will short the system out. Did you do all the steps in this guide?

The animated guide to Building a PC. Learn to build a PC from scratch with PCitYourself!

Try reseting the bios.

I would suspect the power supply 1st. Just because a few lights shine and the fans try to spin doesn't mean it's working correctly. Rosewell isn't what I would consider a reliable manufacturer.

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Hi,I am not computer savvy when it comes to the deadly blue screen of death. I wish someone could help me with this computer problem so I can have a successful log on to get back to my desktop. I have a (window 2000 professional XP) by Dell. The problem  happen when my brother unplugged my computer from the wall socket 3 to 4 times in 15 minutes intervals. The next thing I saw when I booted it back up was the blue screen of death with the messages below.*******************************************Hit f1 key to reboot and when I did the same message kept repeating itself. Then the next message said hit f3 key for system set up and when I did the message below came up and I am to afraid to click on anything because I dont know what I am doing.system time -------------------------------------  13:47sytem date  -------------------------------------   tues  sept 18 2007drive configuration --------------------------  enterboot sequences --------------------------------  entermemeory info ---------------------------------- entercpu ---------------------------------------------- enterintergrated device (legacy select option)       enterpower management ----------------------------- entersystem security -----------------------------------  enterkeyboard numlock --------------------------------  onreport keyboard errors ---------------------------  reportauto power on -------------------------------   d... Read more

Answer:Computer help needed asap!

If you do not know that you were in the BIOS setup don't bother any ofthe settings.Try rebooting and constantly tapping the F8 key to get to safemode.In safemode choose 'Last Known Good Configuration' Tell us what happens.Do you have your restore disk?

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Logfile below. major help required pleaseee. can some see wahts wrong its some .dll files i think. and also i used AVG and found downloader.agent.dag and that was a high risk!!!!.

HELP NEEDED!!!!!!!!!!!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:56:46, on 01/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files... Read more

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well I barely made it on to this page....My computer is running SLOW. I've done everything I've done before or someone else has done; I can get onto a homepage but it takes a while to load, I can't play games due to java.... I've tried to install it but it won't install.... I scanned my computer, deleted and tried to re installed programs (IE, Mozilla ) however I CANT install them.I'm told there are probably viruses but I do have virus protection, malware and avast... so how do I get rid of them when I can't barely even get online.Anyone know how I can fix it ??PLEASE PLEASE HELP ME AS I'M GOING INSANE !!! carae-mail: [email protected]

Answer:DESPERATE COMPUTER HELP NEEDED ASAP

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************SUPERAntiSpywareIf you already have SUPERAntiSpyware be sure to check for updates before scanning!Download SuperAntispywa... Read more

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Hey whats up ppl!! Basically i have a WinXP SP2

I let my niece at home and she's changed the screen resolution, now i can see my screen to change it back.

I restarted and it load up to just before the home screen where the blue neon light glide past, but after that the screen displays "OUT OF RANGE".~

I tried various methods of fixing it but none have work I've started in safe mode but cant seem to change the resolution from their..
What do i do??????
 

Answer:Resolution changed, Screen OUT OF RANGE, HELP NEEDED ASAP!!

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Was fixing wires when I quickly unplugged the router/modem wires so I wouldn't tangle them, at he same time a person was clicking the clear button on their history. Suddenly their screen flashed black (The internet window was black) and when it cleared they managed to put up a new internet window which came on (Somehow it quickly had switched to offline mode. Usually it stays online but switches to can nit display if refreshed. Only going to offline mode occasionally) Thier computer is also directly conected to the modem/router.

Why did it flash? Did it have something to me quickly moving wires while they were clicking things.

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Relevance 64.37%

I'm extremely confused. I've looked up several threads on various forums and none of the specifically helped me. The tite explains my problem, an annoying one at that. My PC was working just fine a couple days ago, now this? Is there a way I can fix this and keep all of my data/files? I've already tried setting my boot process to HDD in the BIOS. Didn't work. I also tried re-installing/repairing Vista my booting only a disk, that failed too.

Help.

Edit: It's a Dell Studio 15 Laptop
 

Answer:[asap] blinking underscore on a black screen

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Relevance 64.37%

Basically I'm turning the laptop on and all the lights are working just no screen, fans start up and everything when I press power button but soon stops and goes into like a hibernation. I have tried taking battery out power cord etc. Just wondering if anyone can help me thankyou!

Answer:ideapad u450 black screen help asap!

As I understand your issue, display does not come when you power on the laptop.
 
If the unit is in warranty then kindly contact the support center


Country or Region
Language
Telephone number

Hours of operation
Supported products


United Kingdom
English
0844 2491112

9AM - 6PM Monday - Friday
IDEA Products


 
The issue could be with system board
 
Best Regards,
Tanuj

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Relevance 63.55%

Hi a few days ago i had gotten a virus.. one of those fake anti virus programs.. well i got rid of the program but am having trouble getting rid of what it left behind. I have malwarebytes pro and it is constantly blocking outgoing and incoming ip addresses and also my computer just stops opening programs after about 30mins to an hour. Also i cant see my drive in disk management. Also when i search google and click a link it takes me to weird sites.. when im on the internet (i use firefox) it opens new tabs to weird sites... Ive scanned my computer with malwarebytes, superantispyware free, s&d, adaware free and recently got combofix to post a log to see if anyone could tell me whats going on.. Any help at all would be greatly appreciated. All of this happened within the pas 2 days. I did do a system restore to 3 days ago way before it happened and it didnt help at all.

And yes boobs is my account main account name, lol it was just a joke to begin with so just if youre wondering why my computer name is boobs.

ComboFix 11-06-15.01 - BOOBS 06/15/2011 12:51:20.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3583.2610 [GMT -5:00]
Running from: c:\documents and settings\BOOBS.CHARLES-3692F7A\My Documents\Downloads\ComboFix.exe
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents ... Read more

Answer:Computer problems..Virus.. help needed asap

We cannot deal with malware issues or analyse logs here.
Please go here: Virus/Trojan/Spyware Help - Tech Support Forum

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Relevance 63.55%

I just got an EVGA 6800GS in the mail today and was pretty excited. I plugged it in securely to my PCI-E slot, connected the 6-pin power cord as in the instructions, booted up and no signal to the monitor! (VGA connector) So I dragged my old CRT over and tried it on that, and nothing again!

I looked in my case and the fan to the video card was running fine. The cpu fan, case fans, mobo fan, are spinning fine, hard drive light blinks, everything has power....

I would have just plugged in my old 6600gt which was running in it 4 days ago, but I sold it before I got the 6800gs in the mail....

Dang it, can you guys list any suggestions on what you would do in my situation? I dont know anyone close by that has a pci-e graphics card I could borrow to see if I just got a bad card.

What computer stores offer a full refund on graphic cards instead of a lousy exchange credit so I can test out a different card in my computer? Help

Answer:Need help ASAP. New 6800gs gives me a black screen/no signal to monitor(s)

http://www.techist.com/showthread.ph...highlight=bios

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Relevance 63.55%

Hello I have a lenova laptop g500I have tried holding power button. Removing battery NOTHING WORKS!!The lights show, when I hit power bottom. The logo comes, with the white logos, then NOTHING. A light black screenThe screen is on. But it's black. Nothing else.I tried clicking f8 but nothing??How do I go to bios settings on this g500????

Answer:Lenova G500 -Help ASAP - black screen - nothing workings!!

hi Balkrish,
 
Welcome to the Lenovo Forums.
 
Just to verify, are you running on Windows 8? Were there any Windows Update that got installed prior to the black screen issue?
 
If the display was working fine before and there were Windows Updates that got installed then it's possible that the display driver got updated with an incompatible driver. To fix this, you will need to trigger the push button reset mode. To do this, you will need to:
 
1. Hold the power button while Windows 8 is loading up
    - this is where you see the white dots goes in circles (you need to do this at least three times).
    - If successful, you'll see a startup repair screen. Once startup repair fails, click Show advanced repair options:
    - Link to picture
 
2. Once you get into the Advanced Repair Options, navigate to Troubleshoot > Advanced options > Startup Settings and select Safe Mode.
  - Link to picture
 
3. If you're able to boot in Safe Mode, open Device Manager > Display Adapters and set the Intel Graphics driver to Microsoft Generic Driver (right click > update driver software > let me pick from a list of device drivers)
  - Link to picture
 
If the above steps doesn't work, I recommend you contact lenovo for service.
 
Support phone list
 
 
Regards

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Relevance 63.55%

this happand after an update. But instead of updating my laptop it says it cannot be updated and undoing the update. So it restarted. After restarting, so i logged in but the screen is black but I can use my cursor and still do the ctrl+alt+delete and can use the task manager. Restarted it for like 3 times already and it is still black. i cannot reformat it because the are very important files in it. I am using right now my tablet. please find an answer ASAP. Thank you very much. P.S. my laptop also encountered ALOT of problems before. But this is the worst problem of all.

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Relevance 63.14%

Hello Folks,

I'm not sure if my issue is with hardware (possibly MB?) or graphics card, so please forgive me if I've posted in the wrong section. The first problem I was having was random blue screens of death that displayed graphic card driver issues. I was able to remedy that by updating my graphic drivers and have not had an issue since.

However, ever since then I have been running into another hardware or graphics-related issue that is random and completely stumping me. What is happening is, I will be on my computer, leave and turn my monitor off, and (randomly) when I come back to use my computer again, when I turn on the monitor there is no signal and a black screen (e.g. when I turn my monitor on my desktop will pop up and the light on my monitor will turn blue, when it doesn't turn on there will be a black screen and the light on the monitor stays yellow as if it is idle). I have tried swapping out the monitor to see if that was the issue and the same problem persists, so it does not appear to be my monitor or VGA cables.

The only way I can temporarily fix this issue is to reboot/restart my computer and viola! The monitor works again and I can see everything. This issue is very random. Sometimes I can go weeks without an incident, other times this is happening a couple times a week. I honestly don't know if it's my motherboard or video card or what. My PC isn't overheating, I'm not overclocking, and all of my drivers are updated.

I'm not sure what... Read more

Answer:Turn Off Monitor, Turn On Later and Black Screen, PC Still Running

try checking your power options settings and set it to high performance then check in advanced power settings and do not allow hard disks to sleep

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Relevance 61.91%

I just put together my first computer 6 months ago. It abruply shutdow in the middle of writing a paper for school. I couldn't turn it back on right away. after trying a few times, it turned on. All the fans are working even the fan on the power supply, the motherboards lights are on. My graphic card in on the motherboard. I think it might be my power supply because when I first put it together I didn't plug in the smaller power connection to the motherboard and the same thing is happening, black screen. It's like my computer isn't giving my monitor any feed. I will have more info when I get home. I can't get in to bios or safe mode.
 

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Relevance 60.27%

    My Lenovo Y410 screen goes black at boot, I never see anything other than a faint dim light on the monitor, like what you would see under normal circumstances until the OS started.   I can hear the pc turn on, I can type in my password, even without seeing where it goes, and the pc actually starts fine, I just can't see anything.   Anyone who can help me with this?

Answer:Lenovo Y410 Screen goes black and stays black at startup

Have you tried hooking up an external monitor?Then press (I think) Fn+F3 to toggle between ext. and lcd. This sounds like it MAY be a problem withe the lcd inverter.Very dim screen? You can just barely see images? If so, the inverter can be replaced, or the whole lcd may need replacement.If you have warranty, use it! If not, inverter can be replaced yourself, if you have patience and are careful. Search web for "replace lcd inverter"Here is one good site, different laptop, but you can see the basic steps.

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Relevance 60.27%

(I'm not quite sure exactly which forum to put this in since I don't know what is causing the problem. I apologize in advance if this is the wrong one.)I am running Windows 7 Professional 64-bit on a Gateway LX6810-01.This morning while starting up my computer it froze on the "starting windows" screen. When I restarted I was asked to run startup repair which prompted me to use system restore and I allowed it to do so. The computer restarted and managed to get to the desktop, however nothing seemed to be working correctly. So I restarted again. This time it started up normally and I took the opportunity to run chkdsk on my internal hard drive. To get ckdsk to run I had to restart the computer. Chkdsk ran, but when the computer restarted after running chkdsk it got stuck on the "starting windows" screen again.Another restart and startup repair shows back up. It asks me to do another system restore, but I refuse and let the repair keep running. When it reaches the end of repair routine the repair informs me that startup repair cannot automatically fix my problem. The computer restarts and starts up normally.I am currently on the problem computer and it seems to be behaving normally at the moment.

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Relevance 59.86%

This problem has been persisting for a few weeks. I did a fresh re-install of windows 8 (genuine) and it is still happening so I thought I would ask for help. When I first turn my desktop on everyday within 5 minutes of starting up it freezes, no mouse or keyboard response (sometimes before I even have a chance to login). I have tried unplugging and plugging them back in to no avail. If there is anything animated (like a game) on my screen at the time of the freeze it will also be frozen. I have also tried waiting to see if it will unfreeze, even after 1 hour there is no change. Fans are still spinning and all lights (in tower and on headset/keyboard/mouse) are operational.So after the initial freeze I restart the computer and every single time within 5 minutes of starting up again the mouse will freeze. But only the mouse (keyboard and programs on screen are still operational). This is easily fixed by unplugging it and plugging it back in. Then the computer is good to go for the rest of the day. At first I thought it was a problem with my mouse (Steel Series Sensei Raw) so I swapped it out (Logitech G600) and uninstall the Steel Series software with Revo uninstaller, but even after that the problem persists, and that was before I did a fresh re-install of Win8. Enabled Startup programs:  Avast AntivirusNvidia BackendNvdidia Capture Server ProxyRealtek HD Audio ManagerusbmonitorI have attached my Dxdiag file as well. Thank you in advance 

Answer:Computer freezes within 5 minutes on startup, mouse freezes on restart

Did you remember to re-install ALL proper Win8 drivers after the clean install ? ?Neither of those NVidia apps need to be in the stsrtup group BTW though thats likely not the issue...

11 more replies
Relevance 59.86%

This problem has been persisting for a few weeks. I did a fresh re-install of windows 8 (genuine) and it is still happening so I thought I would ask for help. When I first turn my desktop on everyday within 5 minutes of starting up it freezes, no mouse or keyboard response (sometimes before I even have a chance to login). I have tried unplugging and plugging them back in to no avail. If there is anything animated (like a game) on my screen at the time of the freeze it will also be frozen. I have also tried waiting to see if it will unfreeze, even after 1 hour there is no change. Fans are still spinning and all lights (in tower and on headset/keyboard/mouse) are operational.So after the initial freeze I restart the computer and every single time within 5 minutes of starting up again the mouse will freeze. But only the mouse (keyboard and programs on screen are still operational). This is easily fixed by unplugging it and plugging it back in. Then the computer is good to go for the rest of the day. At first I thought it was a problem with my mouse (Steel Series Sensei Raw) so I swapped it out (Logitech G600) and uninstall the Steel Series software with Revo uninstaller, but even after that the problem persists, and that was before I did a fresh re-install of Win8. Enabled Startup programs:  Avast AntivirusNvidia BackendNvdidia Capture Server ProxyRealtek HD Audio ManagerusbmonitorI have attached my Dxdiag file as well. Thank you in advance 

Answer:Computer freezes within 5 minutes on startup, mouse freezes on restart

Did you remember to re-install ALL proper Win8 drivers after the clean install ? ?Neither of those NVidia apps need to be in the stsrtup group BTW though thats likely not the issue...

11 more replies
Relevance 59.45%

Hello everyone,

I just had this problem occur the other day. I was playing the new WoW, when I started getting a really BAD picture: lines going across my screen, red and green dots and what not.

Then the game froze and I had to shut down the computer. I tried logging on a few more times with the same problems.

I tried logging on just to use the internet and the screen kept going black, then back to normal, eventually just freezing.

Now, when I log on, the screen goes black right at the blue login screen, and my moniter reads" IGN no input signal."

I am running Microsoft XP. I saw another thread like this elsewhere with the agreed-upon cause being overheating. All my fans work (including processor and video card) and I even took off the side panel after the computer has been off for a day, still no luck.

The oldest parts on my computer are the harddrive (safe to assume this is not the problem) and my video card.

Any help would be appreciated, and sorry if this is in the wrong board

-7iron10
 

Answer:After computer startup, black screen, followed by "no input signal"

I have the same problm need help bad
 

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Relevance 59.45%

Upon booting my computer, I'm presented with the option to go into startup repair, or start normally. If I start normally, it loads the logo, but before it gets to the login screen, it crashes to the boot screen. If I select the startup repair option, it shows a loading bar, which completes, but then the screen just goes completely black, no cursor.

I tried to use the disk system repair that Microsoft recommended, but it just shows a blue screen (not a bsod), and just the spinning load cursor. I'm currently writing this from Ubuntu running on livecd from the same computer, running at native resolution (in case it was an issue with the graphics card).

My specs are:
Packard Bell iPower X3.0
Intel? Core? i7 CPU 860 @ 2.80GHz ? 8
ATI Radeon 5570
6GB DDR RAM
2x 500GB HDD

Answer:Crash to bootscreen on startup, startup repair black screen

See if disconnecting the hard disk allows you to boot from the repair disc off your CD/DVD drive. Avoid Static Damage to Your PC when removing the hard disk connection. Also, before removing the hard disk connection, make sure the power is drained from the system by turning off the computer, unplugging it from the wall/surge protector, and holding down the power button for 30 seconds to close the circuit and allow power to dissipate from components.

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Relevance 59.04%

Hi, i'm a newbie to the forum. I recently have a problem with my desktop computer. On two weeks back when i was playing a game my computer made a electric spark sound and i immediately turn the system off. Then i open the system and i smelt somethin burnt. Then when i turn it on again, it's just literally doesn't startup. When i press the power button nothing come up on the screen and theres no startup tone as well. There is power in the system, because the fans is working. But that's about all that's working in the computer. So i took it to repair, they said it's the cpu. So i got a new cpu with warranty. But when i put it back in, it still doesnt work.

Does anyone have any idea, whether it's the cpu or the motherboard which are broken?? Because the cpu from the warranty was in a poor condition when i recieved it.

Thanks guys for reading this long story.
I would very appreciated if anyone could share their opinion on my problem.

Thanks!

Answer:Computer doesn't even startup, no startup tone, urgent help needed thanks

Sounds like a power surge to me which could mean any number of things that went wrong. The first couple that come to mind are the mobo and the psu. But since you said that the fans are working it's more likely to be a motherboard issue than anything.
Also, where did you take your computer for repair?

4 more replies
Relevance 58.63%

I have been struggling with an intermittent problem for many months, and it is getting worse. I am running windows vista on a toshiba satellite laptop.

My screen will go dark (not quite as black as when the computer is off) when I am using it, and although the computer is still working, I cannot see the screen. Then, on startup, I can occasionally see flashes of the startup logo, which is enough to let me know it is loading. My cursor quits working as well.

After I run spybot in safe mode, and run it again at startup, it works for some time. (This last time was 2 days). So I believe I have a nasty virus. I run Norton 360 all the time, spybot rather frequently, and malaware bytes about once a month.

I am able to get it in safe mode by hitting the down arrow once, and hitting enter.

It is very frustrating. I don't think it is the video card, as it is repaired after spybot use.

Any suggestions?
 

Answer:Startup screen flickers to black, then all black screen

That is weird situation I'd say. I am unsure what actually is the issue here, perhaps one way of finding what may be happening is having a look at your Event Viewer Logs. You can find Event Viewer, in Control Panel, Administrative Tools.

Also please follow these 8-steps, and post your logs at Malware and Virus Removal Forum for analysis. Regards
 

1 more replies
Relevance 58.22%

Hi - Hopefully someone can help..

Screen keeps freezing (and sometimes black screen or laptop just shuts off), not sure if it would be considered a crash because the hard drive activity light will keep blinking. When it freezes the mouse doesn't move and I can't input anything in the keyboard (doesn't show on screen). I am still able to turn off the display with the "display off" button and the num lock/caps lock/scroll lock lights can still be turned on/off. I've tried restoring the hard drive and reinstalling the OS but I'm not able to get far due to the freezing problem. This is the third time this has happened. The two previous times I have been able to restore everything, but this time i cannot. During the restoration/reformatting process, the screen froze but I pressed enter when the hard drive stopped spinning and it was able to complete the reformatting and restart by itself. The freezing problem however, still exists. I would really appreciate it if someone could help me out!

I have the exact same problem as this guy ( http://forums.techguy.org/hardware/944465-solved-sony-vaio-screen-keeps.html ).. except my laptop is SONY VAIO VPCF1 .. I have reinstalled win7 (5times) and win8 (consumer preview once).. so its definately not software issue.. its hardware.. but I can't figure out what is wrong...

Any help would be much appreciated, thanks!

J.
 

Answer:Sony Vaio screen freezes.. black screen somtimes

Has the warranty run out ?

It seems to be overheating so try blowing out any dust at the fan outlet using a can of air, or use a straw or similar and blow through that.

Also try using it on a flat table or desk if you aren't already doing so.
 

3 more replies
Relevance 57.81%

After not using my computer for about 5min, my screen will turn black.
I then press my enter button and can hear the machine working but the screen still remains black. I then need to turn the machine off by holding the power switch in for about 10 sec.
This only started to happen last week when I lost usage of my mouse and display colors were wrong and the font size t large.

System Type: Desktop / Tower

System Manufacturer: Compaq

Operating System: Windows ME

Processor Type: Pentium II

Ammount of RAM: 128 MB

Hard Drive Capacity: 120 GB

Monitor Size: 17"

Printer Manufacturer: Hewelet Packard

Printer Type: Ink Jet

CD-ROM: 32x
 

Answer:my screen will turn black.

ControlPanel>Settings>PowerOptions set everything to Never. If there is a Hibernate tab, go to it and disable hibernation. Then go into ControlPanel>Settings>Display and turn off your screensaver altogether. If your problem is solved, you can put the screensaver back on, altho I would choose a diff one that what you had first. If the problem stays gone, you could go back to the orig screensaver and see if it is ok.
 

2 more replies