Computer Support Forum

Windows XP problem (or something worse?)

Question: Windows XP problem (or something worse?)

Hello and thank you for taking the time to read this posting.

A while back, I upgraded my father's Sony Vaio PC (model VCG-RB44G) to Windows XP Professional (from Windows Media Edition). This required me to take the computer to my place in order to work on it.

Since my father took it back to his place, he has been having off-and-on problems with the performance of his PC. Sometimes it works fine, but other times it is slow to boot up, runs slowly for a short period of time and then works fine again, and sometimes it even crashes. There is also on occasion a strange chirping noise that sounds almost musical that is intermittent (which during this time the performance of the computer grinds to a halt).

Can anyone tell me if I am looking at a Windows XP problem or is it something with the hardware?

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Preferred Solution: Windows XP problem (or something worse?)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.

At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.


Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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1. My Vista Ultimate 64 had a problem 2 days ago with a driver for a USB drive.
That caused a BSOD.
2. I restarted to be prompted with the "an unauthorized change.." activation prompt.
I Activated
3. Upon reactivation it seemed to completely rebuild my user profile.
Then I could not see any programs in the start menu history areas either the programs or the files. Also I was unable to unlock the task bar or make any other changes that were user preferences.
4. I found registry fixes in the forums but could not do them since my registry did not appear to match.
5. Windows update wanted to fix my problem, so I ran it.

Now my machine will not start in any mode.

It was SP1.
Can I run recovery from the original disk?
or Does anyone have any better suggestions?

Answer:Windows Update makes problem worse

Hi Mcmspark,

You can boot the Vista dvd and access System Restore to restore back to a poaint before you started having issues

There`s a guide for booting and restoring Vista here: System Restore - How to

What did you mean "an unauthorized change.." I havnt seen this within Vista before?


Originally Posted by mcmspark

1. My Vista Ultimate 64 had a problem 2 days ago with a driver for a USB drive.
That caused a BSOD.
2. I restarted to be prompted with the "an unauthorized change.." activation prompt.
I Activated
3. Upon reactivation it seemed to completely rebuild my user profile.
Then I could not see any programs in the start menu history areas either the programs or the files. Also I was unable to unlock the task bar or make any other changes that were user preferences.
4. I found registry fixes in the forums but could not do them since my registry did not appear to match.
5. Windows update wanted to fix my problem, so I ran it.

Now my machine will not start in any mode.

It was SP1.
Can I run recovery from the original disk?
or Does anyone have any better suggestions?

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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When I set the power option on my pc to have the monitor turn off after so many minutes it does not work. What I mean is that the monitor goes black for one second then comes back on. This problem just started a few days ago. I posted a thread on another forum and someone suggested I run msconfig and inspect the startup tab to see if there was something in there that might be causing the problem. I saw three things in there that I had uninstalled ... nero, incd, and sagetv. I cleared the checkboxes for those three then clicked okay. That is when things started going really bad. I immediately got an error message saying that I may need administrator privelages to make the changes. I am the admin on this computer, I have been since I installed XP. When I clicked okay on that box I was prompted to restart the computer which I did. When it rebooted I then got a message that said major hardware changes had taken place since the last time XP was started and that I had to reactivate XP. No hardware changes were made at all so this totally baffles me. I still can't make changes in msconfig and I am being reminded about every 5 minutes that I need to reactivate XP. I know this was a long winded post but I wanted to be sure and get as much info in there as I could. If you have any suggestions or questions I would love to hear them.

Answer:Power options problem leads to administrator problem and worse

Your computer--brand name and model, please. Your version of XP--home or pro, sp1 or 2, OEM installed or retail?

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.

The [H]orde needs You!

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner: you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!


Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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Thanks in advance for your help and your valuable service to the community.

I picked up a nasty virus / malware recently and have tried to use McAfee and several Malware removers over the past 3 days to no avail. Everytime I seem to make progress something new emerges.

This started with the Antivirus 2009 Pro Malware taking over. It changed my file associations so I couldn't run any .exe's. It even removed the View Folder Options menu so that I couldn't re-associate the file extensions. Fortunately I was able to logon to the adminstrator logon and fix that issue.

I tried to do an XP repair but was unable to when the application couldn't recognize my administrator password even though I can log into the admin logon with that same password. I then ran Macfee, Spybot and Malwarebytes Anti-Malware. This seemed to clear up most of my problems although I noticed a prior issue of still having one or more iexplore.exe processes running even though I didn't have an IE browser open.

Sure enough the next day I suddenly was unable to connect to the internet.
I finally found your forum and started to follow your proceedures for cleaning.

I was unsuccessful in running several of the procedures. I have found that my DHCP Service will not start and gets the error "Error 1075: The dependency service does not exist or has been marked for deletion". When I try to look at dependencies I get the error "Win32: Access id denied".

He... Read more

Answer:Problem Getting Worse

What OS are you running?
Did you try getting into safe mode and doing a system restore to before this started?
Did you try renaming the programs, running them in safe mode, or changing the .exe extension to .com?
Did you disable your AV and AS programs before running any of the scans?

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first off, im not the most computer illeterate but i know some stuff so plz bare with me.

i keep getting the blue screen of death probably about an hour into my computer startup. doesnt matter what im doing wether a game, net, chat, etc. i wish i could tell you what it says on the blue screen but it only flashes for about a second or two.

what i can remember are a bunch of zeros or numbers and the 'fatal error' at the bottom of the paragraph. then my computer restarts.

when my computer boots up, a voice comes on saying "System completed power-on self test, computer now booting from operating system". but now every once in a while it says "System failed memory test, computer now booting from operating system".

i know i had to delete a bunch of stuff off my C drive because i kept getting alerts that i had no space but even when i did delete programs, it didnt seem like it was making any room on the C drive.
I have Adware 6.0 and almost everytime i do a scan, the same files come up as infected and they're always .DLL files too. then i quarantine but when i scan the next day the same files come up as infected again.

thats all the info i can think of. somebody plz help because this started out with the blue screen about once a week and now its once every hour. HELP ME

Answer:Problem getting worse! PLZ HELP!

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Ok bear with me as I try to explain this.

-There was a power outage in my area and my computer restarted. After restarting it would hang at the Windows loading screen with the blue bar, and it would stay like that forever.

-I went into safe mode which works fine and tried a system restore to an earlier date, and still wouldn't load.

-Went back into safe mode and it said Restoration Complete. Ran msconfig to do a diagnostic boot...still no luck.

-Ran chkdsk /r using Recovery Console, said it fixed the errors but still hangs at the same screen. Ran Samsung HD utility and detected ECC errors.

-Tried to do a Repair Windows installation using an original Windows cd, so it was SP1 when I had SP2. I tried a Windows XP Pro SP2 cd but there was no repair option so I went to my original, which was Home.

-Through the install there was a few errors such as COM+, directdb.dll, inetcomm.dll,msoe.dll and wab32.dll. I clicked okay with all of them and installation completed fine.

-After restarting, loading would be REALLY slow, and actually wouldn't go past the wallpaper. I checked task manager and explorer.exe isn't even there.

-Went into safe mode, which was super slow as well, and same thing with the no icons. Ran safe mode with Command prompt and opened system restore, only to find no restore points.

I am now at a loss as to what I should do.
Any help guys?


Answer:problem that keeps getting worse

Got my hands on a Sp3 Windows Home cd, and got it to the Installing files screen where it shows a Do you wish to install this non verified SoundMAX HD audio driver, and it freezes.


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Sorry to make another thread... but I think my computer is seriously in trouble. Everytime I click on my documents folder.. my computer refreshes itself and closes everything. So now, I cant even access my documents. I ran every scan possible and nothing is working. What's there left for me to do?

Answer:My problem got worse..

You need to reply to this thread: where you are being helped.

Please do not start new threads for the same problem.

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I've tried everything I can to get rid of them and I figure It's time to let someone else take a look see at the problem. Here is my Hijackthis log.

I also tried to complete the 5 step process but was unable to get any scans from programs that I don't currently have since anytime I try to access the internet from the computer my windows get redirect with pop-ups on top of them.

Also It's my girlfriends computer I'm trying to fix so I'll have access to the internet on my computer if you need information as It's trying to do something thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:38 AM, on 3/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\program files\\agent\mcdetect.exe
c:\PROGRA~1\m... Read more

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Using Windows7 and IE8 32-bit I am constantly finding that the program stops responding and I have restore the last sesion, or worse still start again. Happens on both my home PC and my office PC, so its not the PC at fault. For example, today, trying to post this discussion took 8/9 restarts.
Anyone else experiencing problems?

Answer:IE8 problem - is it getting worse

This issue may be caused by some 3rd party add-ons that you may have installed on both of your PC's. Try reseting the IE settings to disable add-ons:
Close any IE or Windows Explorer windows that are currently open.
Open a new IE window.
Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
In the Reset Internet Explorer Settings dialog box, click Reset. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
Close IE. (The changes will take effect the next time you open IE.)
After that, please open IE again to verify if the issue has been resloved.
If this doesn't help....
Can I suggest that you try another browser such as Firefox to see if the problem still occurs.
You could also try rolling back IE8 to a previous version.

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My problem started Sunday when I kept getting the screen which gives you the "Safe Mode" option, but no matter what I clicked I kept getting the "Safe Mode" screen. I called tech support and after I followed his suggestions I got a screen that said " Load needed DLLs for kernel" etc. The tech guy said I'd have to reinstall and would probably lose everything.
Monday I went and googled the error message to see if I could find more options, and which brought me to this forum. I followed the directions for the guide to reinstalling windows, however it set up a new Windows directory on my H drive (Before it was on my C drive).

1. Are my files still on my computer or did I screw up and erase everything? If my files are still on my computer how can I access them?
2. When I start my computer I get a menu giving me a choice of several Windows systems to choose from, one will get me to the new installation the other choices I will still get the same error message.
3. I could not find the Windows CD that came with my PC so I used a Windows XP professional edition that I had on my last computer. The PC I have now has XP home edition. Would this cause a problem?

Anything you can do to help will be greatly appreciated.


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Wondering if I could get some help from you fine folks.

Here is my log from HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:35:17 PM, on 5/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Razer\Diamondback\razerhid.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\GreedyTorrent\GTor.exe
C:\Program Files\D-Link\D-Link Wireless N USB Adapter DWA-130\wirelesscm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Razer\Diamondback\razertra.exe
C:\Program Files\Razer\Diamondback\razerofa.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.... Read more

Answer:Hi there. I think I have a spyware problem or worse...


Welcome to TSF.

Before we begin, can you tell us how antiwpa.dll got onto your computer? It is a crack software to bypass copy protection for Windows.


We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

New HijackThis log.

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I'm having a really tough time trying to get rid of a Trojan (I think that's what it is). At first my Kaspersky found a trojan that wanted to load from a website, which I blocked when asked if that is the action I wanted to take. This was last night. I blocked it, but soon afterward found that Internet Explorer would load automatically without any toolbars, and most importantly--> automatically. I use Foxfire so IE shouldn't be opening. It would load to an ad site (without toolbars or anything). I looked at Kaspersky's report to see if what I had blocked previously was doing this, and found this entry --> rundll32.exe "C:\Windows\system32\kiherana.dll and also two other entries, identical except for the dll part which were fugisode.dll and yawafuku.dll. I went to my windows\system32 file and renamed the dll's to see what would happen. IE stopped loading as often but would still come up. So I went to the registry to see what was going on (Kaspersky had written out the registry key as well). Here's were it gets interesting (so to speak).

I found rundll32.exe "C:\Windows\System32\kihevana.dll",b
rundll32.exe "C:\Windows\System32\fugisode.dll",a
and rundll32.exe "C:\Windows\System32\yawafuku.dll",s in the HKLM Software\Microsoft\Windows\CurrentVerion\Run section of the registry.

I could easily delete the first... Read more

Answer:Rundll32.exe problem that got SERIOUSLY worse


That seems to be a vundo infection. Sometimes when the file is gone but the registry key pointing to it is not it gives you errors. I have let a Mod to move this post in the Am I Infected forum which I will continue to help you over there as this forum is not for malware removal but more XP problems or issues. We will deal with this infection over there, please be paitent.

Thanks for understanding

With Regards,

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My mother-in-laws computer has the Smitfraud virus. It had no Anti-virus protection at all at the time.

I, unfortunately, immediately loaded and ran McAfee from AOL. After the scan was complete, it reported deleting several files. It also requested quarantining a file, which I did. I then restarted to see if the (I now know) ubiquitous Smitfraud background went away.

Not only did the background not go away, the desktop icons and task bar were gone! Several restarts: no change. Safe mode: no change. The system is running to the extent that ctrl/alt/del works and allows me to bring up Task Manager. From that I can run AOL, Word, and some other things. However, I have no Start button to access control panel to add/remove programs as the Smitfraud instructions indicate.

So, should I perform the Smitfraud removal instructions that I can without the control panel? I should be able to do everything except add/remove programs.

Or what? Any guidance would be great.


Answer:Different (Worse) Smitfraud Problem

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i have been having some problem while running windows on my computer.

i will be sat there quite happily listing to music while chatting to people over msn and the music will suddenly stop, it will say its still playing and the little visilisation thing in the bottem right hand side of media player kinda styays where it is and moves contntly a tiny bit,
once this has happened however i have NO sound on my computer at all, not even system noises,

this makes no sence to me, i thought at first it was codec problems (fd show) but why would that have any control over any other sound on the computer,

normally i just restart it and its fine for a while when it will do it again,
except this "while" has become dramatically smaller,

i am vvveerrry confused,

just another note i am using a gigbit ga-7vt600 i think with an athlon xp,
not using defualt sound (i thought it was due to the fact i have two sounds cards in there plus the on-board, but i disabled the on bored and it made no differnce,
the sound card is aureal audio au 8830 vortex, with another creative genric soundcard just for djing, the vortex card is connected to my speakers via a surround sound system via and optical output,

i tryed changing the defuat sound card after it happens and seeing if it works but it stilll dosent

can you help me?

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Maybe you folks can help me with a problem that's abruptly appeared in the last week.  I'll give the system info first, then the way the problem appeared, and then what things I've tried to resolve it. I believe that "hardware" is the right target for this request, but please feel free to correct me.  Also, when reading my attempts to resolve, feel free to laugh as loud as you might find appropriate. My earplugs are already in ;)System:Athlon XP 21002 gigs RAM PC3200DVD-ROM & DVD-RWLeadtek Winfast K7 NCR18D-PRO Mobo w/ Award BIOSDual IDE HDs in removable cages - 40 and 80 gigsStandard Floppy DDAti Radeon 7500 AGP Graphics Card w/ 64megs Video RAMWindows XP Home, SP1Problem:Custom built PC, about 3 (maybe 4?) years old.  Has always worked like a charm. About a week ago, it began requiring 2 or 3 starts and restarts before the POST would begin. Power would come on, fans would spin, LEDs would light up, but nothing more.  Once it finally began its POST, all would proceed properly and XP would boot. After a couple days of this, 2-3 restarts turned into 7 or 8 restarts before POST would start. As of a couple days ago, not only would it take multiple restarts before POST would begin, but it then began to sometimes hang at the end of POST or when XP would first announce that it was starting.  In all cases, once the POST and then the XP boot were complete, the system worked properly from then on - until I had to fire it up again the next day (ca... Read more

Answer:Startup problem, getting worse.

Well, I am assuming it is all put together correctly. I can't see it and you can.With the power supply being replaced, the motherboard is the next suspect, but first:Remove ALL of the add in cards, the oprical drives and all hard drives. Just the motherboard, CPU w/heatsink/fan, 1 stick RAM and video card (if no onboard video) and see if can boot from a floppy. ( if you need one)If that works add one hard drive and recheck. Then add one thing at a time and see when the system fails. Give each "build" a reasonable length of time to assess functionality (an hour or so at each stage).If that doesn't work (gulp) it might be time for other replacements.  :-/The RAM can be tested with a free download at  Run each stick for an hour at a time or so, and then all together.Free hard drive diagnostics can be downloaded (for a bootable floppy) at the appropriate drive maker's web site.

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I'll just keep trying this until I either get through to some or my problem is just luckily guessed at! Basically, my problem is that the cursor develops a mind of its own & it goes whereever, whenever, in this case, six times while trying to just send you the facts as I've managed to retain them. Before I get jammed up again, my name is Ray & any help is greatly appreciated:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:11:06 PM, on 10/9/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\SBC\update\SST.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\... Read more

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Hi, I have been having problems with adwares and whatever on my machine that I cannot remove, no matter what I have tried. I have tried AVG Antispyware, Spybot Search & Destroy, Ad-Aware 2007 and a fix I downloaded from Symantec's website. The problem is that I keep getting false spyware prevention programs opening IE7 and popping up at random. Every single time I have tried to deal with this, I have found a program called VirtuMonde, and no matter what I do, even in safe mode, it still turns up all the time. My last resort was to try a hijackthis log, but I can make no sense of it. I wondered if anyone could help me?

Here is the HijackThis log:


Logfile of HijackThis v1.99.1
Scan saved at 20:10:53, on 01/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nv... Read more

Answer:Adware problem, getting worse

ComboFix log (realised from reading other threads this is needed too)

I have also noticed that rundll32.exe does not work, or is missing. I have tried to reinstall this from the windows XP CD manually by typing "expand d:\i386\rundll32.ex_c:\windows\system32\rundll32.exe" on the Run dialog box. Didn't work. Help! :(


ComboFix 07-08-01.6 - "Jamie" 2007-08-01 20:38:46.1 [GMT 1:00] - NTFS
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.True
* Created a new restore point

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\Documents and Settings\Jamie\My Documents\VistaCG127\material\_desktop.ini
C:\Documents and Settings\Jamie\My Documents\VistaCG127\material\basic\_desktop.ini
C:\Program Files\Common Files\crosof~1
... Read more

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hey... i posted b4 that my graphics were developing lines after some time of game play... after not being able to slove this, and the card being in its box for over a week, i decided to pull it out and try it again

Now, when i play, all i get is warped lines all over the screen.

I can submit a screenshot, as when i take one, and paste it into photoshop, the image comes up normal.

What is happening here... im goin insane over this card

Answer:Graphics Problem gone from bad to worse

Try to turn down the video acceleration and see if it clears it up.It sounds like your monitor cant handle the vid card.Is it an old monitor?

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This is my Windows computer that the wife uses, so to prevent any more earache I need a cure.The computer is running XP Home.Specs as follows:AMD 64 X2 3800Asus A8N Sli mobo2 x 1gb Crucial 3200 DDR2 X 80gb Maxter SATA drivesSeasonic S12 600 watt PSU2 x 7600 GT Nvidia graphics cards.HP lightscibe DVD/RW, Sony CD/RW / DVD Rom.I am not sure where to post this as i am not sure if it is a software or hardware problem.This has been happening for about 6 months now.Basically on rare occasions it will go through POST successfully, then the screen comes up with the moving bar, then after the bar has made about five full passes the screen goes blank.Normally pressing the reset button will cure it and it boots OK.I have posted about this problem before when it would not boot into windows at all and I got round it by doing an Acronis restore, I have just tried that again and Acronis will not pick up my external hard drive to restore from.Eventually after about 25 reboots I managed to get into Windows and had a look in the event viewer and the only error I could see was this.The following boot-start or system-start driver(s) failed to load atapi PCIIde.Can anyone help as this has me really frustrated, I do not now where to start looking.I have stripped it back to the bare essentials and no problems, then added different components and it ran with no problems for a while and now it is back with the intermittent problem and it has just taken me 25 reboots to get it to work.

Answer:Intermittent problem getting worse.

Hi, afraid I cannot provide any cure, except to say that I had a very similar problem requiring multiple reboots to get going - it turned out eventually to be a mobo problem, got new mobo, have had no problems since. This was all about 18 months ago.Good luck.

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Sorry in advance if this has come up hundreds of times before, The computer could turn off at any minute for all I know (It has blue lines all over and the resolution is really out) :/

So the problem is, I started getting a message which read: Hard Disc S.M.A.R.T. Status BAD backup and replace; It allowed you to press F1 in order to start the computer normally which has been fine for about a week or so, (I'm really stupid for ignoring this warning I know).

I restarted the computer when it froze and then it froze again...but this time it blue screened saying the file nv4_disp is causing the problem, to which I have no idea what this file is.

I left it for an hour and it has come back on, I started it up in normal mode and the blue lines and the bad resolution as mentioned above are here but I am obviously able to access the internet fine.

Hope this helps you lot to work out what is wrong (hope it isn't too hard to fix)
Thanks, James.

Answer:Hard Disc Problem(s)? or worse?

SMART is a part of the bios on the motherboard that tells you the integrity of the Hard Drive. It is telling you that the HDD is about to fail and to back up the data on the drive as soon as possible, because you are going to have a failure any minute. You will need to purchase a new HDD and reinstall everything.

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I recently had some sort of virus/malware attack my laptop which meant I was unable to access the internet. Its not a problem with the wireless as far as i'm aware as other people have been able to connect. The windows connection diagnostics said there was a winsock catalog error but sometimes it gives me different messages.

I attempted to try and fix it, firstly by running norton goback and then attempting to use DrWeb but think I've made it alot worse (did that before reading the first 'DO NOT FIX YOURSELF' page on the forum - schoolboy error).
A few virusy type things that have come up in the scan are 'trojan.swizzor' and 'adware.xbarre' and 'tool.killproc.3' - Think they are quarantined but not entirerly sure. i have the scan results saved if you require them at a later date.
i'm writing this from another pc as the laptop cannot connect to the internet.

Here are the reports of the scans as requested:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Tim Abraham at 0:23:39.92 on 27/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1014.583 [GMT 1:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtSe... Read more

Answer:Virus problem... made worse

Bump, please.

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Hi Guys,
I recently had major problems with OE6, and with some help managed to back it up and get it up and running again.

The only problem is I have this folder sitting on my Desktop with all my old mail in it (.dbx files) and I am unable to import it. When I use the import function I just get an error 'No messages can be found in this folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open.'

Of course, there is no application & the folder does contain my .dbx files.

I read somewhere that I simply have to copy and paste these .dbx files, but I have done that - pasting them into what I think is the OE message folder but this does not work.

Now I have been playing around with OE6, created a new identity and that didn't work. Now when I open Outlook Express most of my mails that were in there and working, have now disappeared BUT the .dbx files for these folders still exists in the Store Folder!!

Please can anyone help - this is driving me crazy!!!

Thanks in advance,


Answer:Outlook Express Problem - that is getting worse!!

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I have searched the interwebs and this is the best place I could find. I really hope you guys can help. I read many stickies but it's still probable I'll make a mistake.

Windows Vista
Mozilla Firefox (newest stable version)
McAfee Security Center (newest version)
Comodo Firewall (newest) and Comodo Safesurf v.
The problem stops after I unplug my modem or get to task manager if it loads

Okay, I visited a site I have been to many times before dating back a couple of years. The site now has many ads and such now. When on a page recently something was trying to load the url "" unexpectedly. This caused my browser to go wild and the resources being used in Task Manager went up to the 280k range for Firefox alone. The pdf continued to try to load and everything froze until I unplugged my modem. Then after pressing CTRL+ALt+DLT I got a "failed to something security options" message (not sure exactly). I then pressed again and my task manager came up.

I was able to close the tab which this unauthorized "pdf" was trying to load in afterwards. I shut everything down did scans, cleared browser cookies etc., defragmented. YOU NAME IT I did the basics and everything came back clean. Then I went back to this site to report the issue. Everything was fine until I tried to access a certain thread again. All of a SUDDEN it happened except faster this time. The same url tried to load a PDF into my browser by ... Read more

Answer:Want to fix a crazy problem before it gets Potentially worse. Help please?

I've been waiting on this issue patiently but it looks like this place has too many requests right now. Is there somewhere else I can discuss this. Or can someone just check the hijackthis log if my info was too much to read.

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My T400 gets shut down from time to time so I decided to clean it before my big project comes. So I got the fan out following the maintainance manual and blowed it dry with a duster. However, after I put all the parts back together, it got worse: It cannot even run over 5 min using the adapter. When I use the battery, the CPU temperature is around 60 C. The CPU usage reaches to 100% and as I checked the progresses in task manager I don't see anything big running. Its my first time opening a laptop so I think I might did someting wrong when i assemble or disassemble it. Anybody can help me figure out where the problem can possibly is?


Go to Solution.

Answer:Overheating problem gets worse after I cleaned my fan

Hi happysilvia, and welcome,
Did you only remove the fan, or did you also remove the heatsink assembly from the CPU?  If you disturbed the heatsink to CPU contact, did you clean it and apply thermal compound?  If you disturbed the CPU to heatsink assembly connection without reapplying compound, that might explain your issues.
Others may/will have better suggestions, but I don't remove a fan to clean it.

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So earlier today, my laptop started acting up. My windows updates were disabled, and my desktop changed to a black screen with red letters saying my laptop was infected, with a bunch of extra text. So I ran MBAM and it detected 23 items. Most were removed and I haven't had that black screen occur again. But every time I've run it after that, 3 files always come up:

Trojan Vundo.H - Registry Value (under Other category: Value wuradoreva)
Trojan Vundo.H - Registry Key
Trojan Vundo.H - Registry Key

Every time I run MBAM, these 3 always appear. Even after I've clicked "removed selected."

On top of that, I've also had a problem with google redirecting. :/

Here's the DDS log:

DDS (Ver_09-06-26.01) - NTFSx86
Run by Zach McManus at 19:43:50.26 on Wed 07/08/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.314 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evx... Read more

Answer:Vundo problem, possibly worse?

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from HERE or HERE or HERE and save it to your Desktop.During the download, rename Combofix to Combo-Fix as follows:It is important you rename Combofix during the download, but not after.**NOTE: If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tabSet to "Always ask me where to Save the files".After that, double-click and run Combo-Fix. Let it finish its job and post the log hereIf ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

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I'm in 10536 build, recently all my apps are crashing frequently. I have to try multiple times to open an app. Even phone app too, if I want to call I have to try three to four times to open the app. Frustrating...
Battery problem, app update issue, lock screen as well start screen hang problem.
Am I the only one facing this issue or all the people out there in this build facing similar issue.
Desperately need another update very sooner.

Answer:10536 is getting worse? Am I the only one facing this problem?

The same with my 925.
Very, very frustrating!!!!!

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I don't even know where to begin with this. I've never been defeated so horribly. I cannot make any sense of this problem. I'm having the problems on the system shown below. Beginning about six months ago I started having these problems.
I would get blue screens once inawhile and there would be different error messages every time. Finally the o.s. hard drive started making a horrible buzzing and so I swapped it out for a different one. Alright... things seem to be going alright.
I leave my computer on for a week or so and there's no problems...until something causes me to have to restart. Half the time the drives aren't recogonized upon boot-up and if they are windows freezes mid boot. Usually after an hour of tinkering.. reorganizing the drives, shouting profanities and putting my fist through a wall it will reboot again.. until another week goes by and the same process repeats itself.
Now the o.s. drive I swapped out before is making excessive clicking sounds when booting. So I think maybe this one is bad.. just like the last one was bad.. I'm really burning through the drives here.. but that's alright, i've got drives laying all over. So today I pull out my seagate drive that i bought new a month ago. Naturally my motherboard doesnt recogonize the seagate...but in only 1 configuration... three drives have to be hooked up including the clicky one with the o.s. on it now and the jumper settings have to... Read more

Answer:6 months and I've only made the problem worse.

You bought a new seagate ....have you tried removing all the other drives (hard) and booting up with the seagate setup utility ...then try install os in it?

Have you run Everest on it to look at what it reports or run memtest?

What is the exact error code on the BSOD?

How are all your three drives hooked up? Assuming master on last primary IDE/ slave on middle connection and....third on the secondary IDE along with the cd rom?

Have you run a disk check on the master?

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I am a nongeek in need of Major Geek Help!

It all startrd yesterday when my IE would not open. I would receive the message:
"IE has encountered a problem and needs to close"

I contacted Dell support and we uninstalled & reinstalled IE. It did not help.

I have a home network, so I downloaded the latest IE 6.0 from MS on a different pc and shipped it to the troubled machine. After install, I had the same problem.

I then shipped Netscape over to the troubled machine and loaded. I got it to work but did not set it as my default browser.

Through NS, I purchased, dnld, and instlld Nortan Internet Security2004 Professional. I also downloaded Earthlink's TotalAccess 2004.

Norton found a Trojan Horse in a file madise.dll and recommended I quarantine it.

It did not solve the problem.

I decided to remove TA2004 and when I rebooted, I get the following message after getting into my user account:

"TaskPanl.exe - Unable to locate component......The application has failed to start because E60Cmmon.dll was not found. Re-installing the application may fix the problem".

After clicking OK, OK, I then get:

"Microsoft Visual C++ Runtime Library....Run Time Error!..... Program:C:\Windows\surfmonkey\smproxy.exe............
This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information".

Clicking the OK button will not make the message go away.

No... Read more

Answer:Stop me from making an IE problem worse!

first things first download and run these

then hopefully you can get on the net and do an online trojan and virus scan

then hopefully post back with results and a new log from hijack this

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I have tried to solve this problem by re installing Firefox and trying Chrome as well as IE.  I continually get the notice from whichever browser i use that it cannot find the web site.  It takes many tries before i am able to access the site.  I have scanned with Malwarebytes, SUPERantispyware and Avast and nothing unusual is found. It seems to be worse daily and is now starting to send me crazy!  It will even give me the same message when moving from one section of a site to another.
Thanking you for any help offered.  Regards.  JH

Answer:Firefox can't find the web site...this problem is getting worse.

Sounds like it could be a damaged winsock file or dns issues.
Please try:
1. Open an elevated command prompt by typing cmd into the search box upon clicking the start orb.
2. When cmd.exe shows up on the list up top either right click it and choose "Run as Administrator" or press Ctrl + Shift and hit Enter.
3. Type netsh winsock reset
4. Let it reset the files and then restart your PC.
Also while doing that:
Please download MiniToolBox  , save it to your desktop and run it.
Checkmark all the  checkboxes:
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - , *Please post the URL in your next reply along with the MiniToolBox results.*

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Hello. I've browsed these forums before after needing help, but this is my first post. As you will be able to tell, I'm not that technically minded, so forgive me please if this question seems obvious to you. I'd sure appreciate any help.

I have a Toshiba Satellite M60 which is just over 2 years old. I've noticed recently that the battery life was getting very poor; it was running at little under 30 minutes if I was watching a DVD, for example.

Last week, the laptop would not turn on. It tried to get started, but then just cut out before powering up. I tried a few things, including taking the battery out, putting it back in and then starting again, and it then did start just fine. However, it would only start with the mains electricity not connected; only on battery alone. I am still starting the laptop like this, and the problem is still the same. To start my laptop, I have to remove my battery, put it back in, start up, and then when it has powered up, I put the mains power in. If I do this before, it won't start.

Do you think this is likely to be just the battery that needs replacing, or is the problem more severe? I am no longer under guarantee, so don't want to pay for a service if a replacement battery would solve the problem, but similarly I don't want to pay for a battery only to find that doesn't work, and the have to pay for a service as well.

I hope you can help. It will be much appreciated.

Answer:Toshiba Satellite M60 problem. Battery or worse?

You didn't say if it worked the other way around
Power in , Battery always out

If it works like that, then it's likely battery
If it doesn't then it's likely onboard power converter (that one may be tricky!)

By the way, when removing both power sources, you should hold down the power button for 30 secs, dispersing all internal voltage (this may also fix it)

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So I started doing "READ & RUN ME FIRST. Malware Removal Guide" on my desktop (XP) a few weeks ago and it was a success. The problem was browser redirects. Lately the same problem has plagued my laptop (Vista) to such a degree that is it unbearable, so, with previous success in mind, I used the same method on my laptop. Now the browser redirect problem seems to be gone, but somehow I've gotten something worse now.

Now I'm getting what seems to be one of the symptoms of Vundo (it had been detected in the past and removed, according to one of the scanner specified in the Read and Run Me First). I have no problem other than a constantly crash and restarting Windows Explorer. That seems to be the only problem I'm having (aside from a blue screen of death 0x0000007e usbhub.sys problem on shutdown/hibernation, which occurred months before and should be unrelated). I can still access my files in very limited capacity, using task manager's new task button (which brings up an explorer-like menu for you to choose which task to start) to copy/cut/run whatever.

Now, here's what I did (that were out of the ordinary, compared to the instructions).

I had to repeatedly run Malwarebyte and Superantispyware a couple times, because I have a 140GB drive which required the scanners to take a while, and a lot of times they're not done by the time I have to leave the house and need to cancel the scan to bring it with me to do some other work late... Read more

Answer:Browser redirect cleaning problem not gone but worse

1. You have the combofix beta running from the wrong location. We request always that combofix be run directly from the desktop.

You have it running from:

You need to move it to the desktop now before we continue.

2. Important Notice: A new version of SUPERAntiSpyware is available.

Please uninstall your current version (this is necessary).
Then download this SUPERAntiSpyware
Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
Now run a new full scan of your system. And attach this log later.

3. TIDY this desktop:


4. Is all the below related to programming?

C:\PROG2.OBJClick to expand...

Plus many more similar files.

5. Now we need to use ComboFix

Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.

Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
If ComboFix tells you it needs to update to a new version, make sure you allow it... Read more

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I sent in my laptop for repair as the graphics card was reporting code 43 (hardware issue) and wasn't working. I just got it back, and it's not reporting the error, but I can't even start GPU-based games. Previously, games would fall back to running on the CPU. My warranty expired during the repair, but since this is a symptom of the same issue, can I get it fixed? How can I go about getting this laptop to work? Thank you.

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Hello, has anyone ever seen this error:
The ati2dvag display has stopped working normally. Save your work & reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to microsoft.
After computer is on 15 minutes or so it everytihng appears to be in safe mode. It isn't but that is what it looks like, words are HUGE...
Computer is also shutting off every 15 mintues or so, it is a new Toshiba Laptop which is running Windows XP. Some please help...


You can download a new driver from here -- be sure to uninstall the old driver first

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Ok for the last month or so I have been dealing with a BSOD that will pop up randomly. At first I thought it was a RAM problem but have run memtest and replaced both sticks of RAM. I'm leaning towards it being a video card problem because I was getting a Memory Parity Error BSOD, and also an atidiag BSOD. Those 2 BSOD's would alternate. Well now I just get random BSOD's that could be almost anyfile name.

The main problem I have now is I can't get by the windows boot screen, and if I do, no more than 2 mins later I get another BSOD. Occasionally I don't even make the windows boot screen. I have tried to do a windows repair by booting off the CD, but it crashes while the windows CD loads all the drivers or whatever, so I can't even reinstall windows if I wanted to.

I also have recently reformated the hard drive, done a clean install of windows and have not solved this problem. I'm still leaning towards it being a video card problem, but now my question is could the video card cause a crash before windows even starts up? Or am I looking more towards a motherboard problem? I'm lost as to what to do, it's not like I could run diagnostics on it (which would be pointless cause I've done all tests possible.)

I would appreciate any help that can be offered. I'd be more than happy to give you anymore information if you need it. Thank you guys in advance.

Answer:BSOD has gotten worse, can not figure out the problem, I turn to you guys.

Random BSODs that point to nearly everything is either memory or motherboard problems, in my experience. If you have access to other systems and components, replace everything in your computer except the motherboard. If you still have problems, it's your motherboard. If the problems stop, add your own components back one by one until the problems return. Whichever part you added just before that, is your guy.

Good luck!

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Hello, has anyone ever seen this error:
The ati2dvag display has stopped working normally. Save your work & reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to microsoft.
After computer is on 15 minutes or so it everytihng appears to be in safe mode. It isn't but that is what it looks like, words are HUGE...
Please help, I am a poor single girl w/ no money to get it fixed.


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For around two or three months the system has been crashing on a weekly or biweekly basis and wasn't so much of a problem as to interfere and warrant investigation on my part. Within the past few days, however, it has gotten much worse and now crashes at least once daily. I have done what I can with my limited computer skills and determined ntoskrnl.exe is the culprit and followed some potential solutions found on this forum as well as other sites but to no avail. Although it may be mere coincidence, I feel it is worth noting that the vast majority of crashes (90%+) occur when the computer has been left on but I am not currently at the desk working on anything. Any help would be much appreciated, thank you!

Answer:BSOD problem for months, getting worse, caused by ntoskrnl.exe

Welcome to SevenForums.

A BCC F4 is common when SSD's are present.

Model OCZ-SOLID3 ATA Device
Is the firmware for your SSD up-to-date?

Check for one and see if the stability returns.

What security software do you use?

Perform a System File Check:Click on the start
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it:Disk Check
Reduce items at start-up. Nothing except anti-virus is required:Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup


* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e057b30, fffffa800e057e10, fffff80003bcc460}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
* *
* ... Read more

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Fairly newer Toshiba Satellite L655 s5101 Windows 7
Before i get into the details you should know part of my laptop's problem is even being able to type. Trying to go back and change a word jumbles up everything so apologies for the insults to English grammar and language that may come.
Anyways, at first i thought i had a virus.My anti viruses deleted the effected files. My scanners said everything was clean, but to be on the safe side brought it to Staples where i bought it. The guy said a system restore to factory settings would work. I did that and the problem was STILL there. After countless scans the virus seems to be gone. I've barley even had this laptop a couple months and im really trying to avoid shelling out money for something i JUST bought and wasnt cheap (for me anyways)

Description of Problems: Things like to highlight on their own. For example if i go into a folder with pictures and i click on a thumbnail, the rest one by one light up. If i click on a picture to view its like its a slideshow when it shouldn't be. Issues with tool bars as well. If i click when i try to scroll down to pick something often other tool bars light up. It doesn't seem to have anything to do with the mouse. If there are bubble options to pick from like "male, female" the chosen answer may bounce back and forth on its own.
I've checked driver updates, nothing. I just defragmented, toshiba health monitor says everything is fine.

Thanks for ... Read more

Answer:Returned laptop to factory settings, yet strange problem getting worse

First thought is it sounds as if the 'left-click' is sticking or repeating very fast.
Does the same effect happen if you use the touch pad or a plugged-in USB mouse?
Can you go into Control panel, hardware, devices and printers, mouse, 'Pointer options' tab. Set the 'Set pointer speed' in the centre of the scale.
Then untick the box 'Enhance pointer precision'
In the 'Buttons' tab, click 'Restore defaults'
See if that makes any difference.

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For the past six weeks, I've had a simple search engine redirecting virus on my Windows 7. For five weeks, I tried running typical anti-virus software such as MalwareBytes, AVG 2013, and Microsoft Security Essentials. It wasn't too harmful, and I pretty much just needed to click a search engine result a second time and I would get to where I needed to go. However, this past week during a long holiday break, I tried running new antivirus software such as Super Anti-Spyware, Spybot, ComboFix, and TDSSKiller. The last two seemed successful at finding problems, but at the cost of the virus reacting viciously and deleting files and cutting off access to the internet.
I tried system restore, and was able to get it mostly back to the way it was before trying to install the new antivirus software, except that I now need to grant permission to allow Adobe Flash videos to work every time I wish to view one. This problem mostly occurred on Firefox, so I swapped to Internet Explorer. However, IE seemed to just recently develop a new problem of its own called Sweetpacks, and the homepage and searches are redirected to this obvious virus page. Checked back on Firefox, which I had uninstalled and reinstalled, and noticed that Firefox was able to disable this Sweetpacks add-on because it detected the security risk.
But right now, I'm trying to figure out how I might be able to solve this problem without backing up everything, as I have some student software that has a limited t... Read more

Answer:Search Engine Redirects, Trying To Solve Problem Made It Worse

Since you ran Combofix... Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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Hello! I was asked to post here with DDS logs
For the past six weeks, I've had a simple search engine redirecting virus on my Windows 7. For five weeks, I tried running typical anti-virus software such as MalwareBytes, AVG 2013, and Microsoft Security Essentials. It wasn't too harmful, and I pretty much just needed to click a search engine result a second time and I would get to where I needed to go. However, this past week during a long holiday break, I tried running new antivirus software such as Super Anti-Spyware, Spybot, ComboFix, and TDSSKiller. The last two seemed successful at finding problems, but at the cost of the virus reacting viciously and deleting files and cutting off access to the internet.
I tried system restore, and was able to get it mostly back to the way it was before trying to install the new antivirus software, except that I now need to grant permission to allow Adobe Flash videos to work every time I wish to view one. This problem mostly occurred on Firefox, so I swapped to Internet Explorer. However, IE seemed to just recently develop a new problem of its own called Sweetpacks, and the homepage and searches are redirected to this obvious virus page. Checked back on Firefox, which I had uninstalled and reinstalled, and noticed that Firefox was able to disable this Sweetpacks add-on because it detected the security risk.
But right now, I'm trying to figure out how I might be able to solve this problem without backing up everything,... Read more

Answer:Search Engine Redirects, Trying To Solve Problem Made It Worse

Hello Aurum, I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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           I just installed 10 is not much of a OS however that is not the problem. The agreements you have to sign  i know ther is two of them might be more i did not sign.Like most people usely i scan thru it and sign.
 This time it caught my eye I backed and read these things I was shocked. I am not a lawer but mabey there is one on the site could tell us what.they think. I will try to be short  as i can this is not all but what I thought was the worse     1you surrender your computer
      n                                2 you give permisson to use mic camera and who knows else this is 24-7 in your house
                                       3  they can use your cell phone to track you
                                       4  can use public careras to track you
           ... Read more

Answer:Windows 10 is worse than i have seen here

@lewis12398 ~ you might enjoy this BC thread:

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Thank you in advance for taking the time to review this and offer any help ....

a few of the problems windows has been having includestart menu stalling out
computer running really slow with every program
rtclick-->send to freezing up the system
cannot "save as" when downloading a file with mozilla
along with svchost.exe pop ups from McAfee

DDS (Ver_09-10-26.01) - NTFSx86
Run by cbellson at 12:05:45.25 on Mon 11/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.838 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\... Read more

Answer:Windows is getting worse


Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it sh... Read more

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NEVER buy a Lenovo  I just bought a brand new Flex laptop from the Microsoft Store.  A MAJOR PROBLEM for those who use the touchpad.  It doesn't allow the user to turn off the drag in the mouse buttons (only).  When I use the touch pad, i move the cursor (for example to select a radial button).  However when I go to click on the left or right mouse buttons on the touch pad it's so sensitive to movement that it moves the curosor away from the radial button. There should be a way to map the touch pad.  Lenovo blames the software and the touchpad company.  Yet they chose this touchpad.  I need support from one company.  They sent me to talk with the touchpad company.  Sorry.  It's your Laptop Lenovo.  To add to Lenovo's problem, their support is in India and it is almost impossible to understand the support person or their supervisor.  

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New to the forum but can anyone help?
I built the PC myself last year. Worked fine for a while, then the stuttering began intermittently. Switching the computer off and on again got rid of the problem initially but now it happens all the time.
You try to move the cursor across the screen and it stutter its was across.
Try to play a video and it barely starts.
Any ideas of how I could diagnose the problem?

Answer:Stuttering windows 7 pc getting worse!

The first thing to do is to check what's running in the background that you can't see. Open up Task Manager, and see if there are any programs or processes hogging your CPU and/or memory.

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Original Thread: That's why Windows 10 is much WORSE than 8.1 on Tablets
It's just a shame they downgraded so much from the amazing 8.1 Start Screen and Tablet Experience.
It is so unfortunate I could even cry

Answer:That's why Windows 10 is much WORSE than 8.1 on Tablets

Yep it's been a fight for a year now. Win 10 has barely improved for Tablets at all. Edge is also missing any semblance of touch mode that functions like Metro IE. Been really frustrating, before RTM people were going on about telling us to stop complaining because the OS isn't done and now that is officially released in a horrible state for Tablets people have gone quiet.
Still need a ton of options and GUI tweaks to make Win 10 as good on Tablets as Win 8.1 was.

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Whenever I click on a link in IE that would normally open a new window, nothing happens. If the link would normally navigate within the same window, I'm fine, but if a new window is called for, I'm out of luck. I can't even right-click a link and choose "Open In a New Window"... nothing happens!

And if that's not bad enough, I have a similar issue with MSN Messenger. Normally, if you click on the link that opens your Inbox, it opens a browser window and shows you your Hotmail Inbox.... but I get nothing.

It's as if my browser has become an Popup Uber-Blocker and won't let ANYTHING pop up (even legitimate windows).

WHen it first started happening, I immediately checked everywhere I could think of for popup blocking, but I have all that disabled. Then I uninstalled and reinstalled IE, but that didn't help. I've also tried posting my HiJackThis log and it was found to be clean... no spyware.

I'm out of ideas. Hopefully one of you might know what I should try next!

Thanks in advance,

Answer:IE won't open new windows (and worse!)

Go into Internet Explorer->Tools->Internet options->Advanced tab and scroll down to the Browser category and try unchecking Reuse windows for launching shortcuts to see if it will work now.

For the Outlook Express problem, go to

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I'm constantly seeing these hacks to try and get things working.
This is for if your mail notifications don't show up in settings. Mine don't, but I refuse to run this hack. MS should have fixed this ages ago.
Seriously I've installed many linux distros in my time and I've had way less of these small annoying issues. It seems every other day I have to find a hack to fix something that should be working.

Answer:Is Windows 10 even worse than linux?

I don't know your situation but I think a lot of issues come from upgrades but a clean install results in a more hassle free OS.
In saying that know there are still some issues even on a clean install.

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Hi everyone, I appreciate any help you can give me!

I'm running win 7 32bit Home Premium with service pack 1,

Recently I took my pc to be repaired, it couldn't boot windows. He identified that I had the Trojan Alureon, as well as a faulty power supply. He used Anvisoft to remove the virus, and formatted our harddrive & reinstalled windows 7 from the cd.

Unfortunately I think he knew less about computers than I do, as he somehow lost a whole lot of files when he ghosted my harddrive, he deleted a whole D: partition where I had pics of my kids, and goodness knows what's wrong with my computer now :-/

What's happening:

So my new problem is that the system keeps freezing. Any program I'm running will stop responding to the mouse and the top bar will say (not responding), and I can't open any other programs or files (though they will highlight when I mouse-over them). Ctrl-Shift-Esc won't open the task manager. When this happens, the blue indicator light which normally flickers as the computer is thinking just blinks slowly every second, and there's no quiet grinding/ticking noise that normally happens when it's processing stuff.

Sometimes if I wait it will recover itself after 5 to 10 mins, the light will suddenly flash madly and the grinding thinking sound will happen, and it'll wke up. Sometimes it won't and I have to power off manually by holding in the power button (cringe!).

I don't norm... Read more

Answer:Windows 7 pc freezing, getting worse


I found out how to do a clean boot and without Avast Firewall and Avast Antivirus running there have so far been absolutely no problems with my computer in the last 4 hours, yay!

I guess there is a conflict between Avast and Microsoft Security Essentials? I was running only Avast before the windows re-install...

Would anyone recommend either of them as being the best one to keep?

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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Hi guys and gals.
I am new to the forum here but I am having a bit of a problem with my laptop. I have a Dell Inspiron 1535 with Windows 7 Home Premium 64 Bit. The problem I am currently having is that when listening to music (mp3s, YouTube, iTunes, WMP, anything) there's a hesitation and a lag in the computer (much like someone skipping a record). I have done a bit of research on my own and tried many of the proposed solutions such as: disabling enhancements, virus scans, malware scans and so forth. If there's anything else you guys can think of that could help me I would greatly appreciate it, or if there is any other information I can provide that would help you help me I would be happy to do that. As an avid music listener this is a truly annoying problem that I hope I can solve.

Thank you

Answer:Windows Audio Lag Seemingly Getting Worse

How old is this computer? Is the computer slower in generally booting up - of is it just the audio? I might tell you to running the dell diagnostics - specifically I'm interested in the health of the hard drive.

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Here's another reason to upgrade that old Windows XP PC: Microsoft has now stopped providing antivirus signatures for the out-of-support operating system.Even after support for the venerable OS ended in April last year, Microsoft continued to provide its malicious software removal tool and updates to Microsoft Security Essentials - that is, until yesterday.It has not been possible to download Microsoft Security Essentials for Windows XP since the end of support, but PCs with it already installed have been receiving anti-malware signature updates for the last 16 months. Because the malicious software removal tool is connected with the company's anti-malware engine and signatures, that has also remained working.Windows XP security just got worse again

Answer:"Windows XP security just got worse again", via ZDNet

Yes, indeed. All the companies that still run Windows XP, especially if they have a peer-to-peer network, should definitely upgrade.

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Hi guys, so the issue I am having is with an MDG visionbook and it currently has Windows 7 on it.
after much trial and error I've discovered that the computer won't allow me to do many things (I will elaborate later) after some/all updates have been installed.

The updates include several hardware updates and a mutitude of security updates (each time I reinstalled the OS it would fluctuate between 86 important updates to 106 improtant updates)

An earlier attempt allowed me to put in all the important updates, including hardware, but then failed after I tried to download the optional scuzzy harddrive update

This time around I have only installed the chipset and the scuzzy update.

Some of the things that happen after an update:
1. No animation after updates have installed
2. Every system restore point is corrupt
3. Boot rec only created new partitions

I am sure there is more; it simply isn't coming to mind

For me the end goal is to have all the important updates installed (save afew unsavoury ones)

please respond ;_;

Answer:After Windows 7 updates there is no animation and worse...

Hi and welcome to TSF if you have the chipset then you should install the audio,video,lan,wifi then any other drivers prior to installing any updates.The driver should be available from the makers support site for your model of machine

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The virus is on an old desktop that is running MSXP Version 2002 Service Pack 3. I have tried to check for updates but the MS Site says it can't get my information. I have deleted all users on the pc and their files - except for me and mine. I tried to download updates for Norton, (after running rkill)which appeared successful, but after the install while updating my definition files, the pc froze. After a reboot, here is what I see.
First I get a popup with "Application failed to initialize 0x80070006. The handle is invalid"
Next popup I get is "Old Virus Definition File"
Third popup is "The ordinal 1109 could not be located in dynamic link library WSOC32.dll"
Then a large WINDOWS RECOVERY screen comes up and tells me it is Analyzing my pc and ends with telling me there were 5 errors detected, all of which are critical errors and to click to "fix". (I'm assuming this is still the virus).

What is my best path forward to attempt to get rid of this?



Answer:Windows Defender Virus - or worse?

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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Hi All I have a e520 which was going a little slow as its  2 years old (still an i7) After reinstalling windows 7 it is now allot worse, im having boot problems, Its unbelievably slow to boot Sometimes it throws an error when coming back from hibernation On top of this its saying i dont have a genuine key even though im using the Key which came with the laptop Im getting frustrated with but im hopping i can get your help to try fix the problem Thanks in Advance

Answer:Re-Installed Windows 7 - Now it runs worse

It could be that a missing or outdated driver is causing the ThinkPad to operate slower than it should.
Have you downloaded and installed the ThinkVantage System Update software in order to get all of the Lenovo-specific drivers and software installed onto the computer?  Also, don't forget to run Microsoft Update and download all of the hotfixes, patches and updates when done with the ThinkVantage System Update software.
Aryeh Goretsky

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Honestly, I've been an avid Microsoft supporter for a while now. You could say since I was 5 years old playing with MS-DOS on my father's fancy new Compaq PC. But I'm ready to say that I'm fed up with the new Windows. As far as I'm concerned, at the end of the day - it's become harder to use a computer rather than easier.
Edge sucks right now. It's the slowest browser of anything I've ever used to since XP. Yeah, I'm sure it will get better but so they say will all the other apps on 10. I want to open my calculator real quick to crunch some numbers? It sometimes never makes it past the splash screen. I want to open up a picture off my hard disk? The photos app takes a solid minute to load. These are things that should've been solved in 1990. It has actually gotten more frustrating to use a computer than it used to be since I installed Windows 10. Edge crashes all the time, scrolling sucks, some pages are just not functional that are just fine in other browsers. It's not what was promised.
This is just unacceptable from such a large software corporation. I think it goes to show that software is in trouble. If Apple is taking over then we're screwed. Gone will be the days of people who know how to use a command prompt. I'm probably just going to revert to 7 and be like one of the other old guys who are stuck in old technology and we swear that it is better. But I've come to realize it's true. As much as I wanted to love Windows 10, I actually I hate it. All I can say is that t... Read more

Answer:I'm ready to admit it.... Windows has gotten worse with 10

I get your feelings. Being a 15 years xp user windows 10 and 8.1 are complete .what did i do-uninstalled all apps using PowerShell,made google chrome my default browser even its a complete .no way to remove OneDrive completely from pc,Splash screen even for small static apps,no windows update in control panel as the update option in settings does not work.
Though there are only things that i love in windows 10 like snap,virtual desktops

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I just went through a major system update on Windows 10, and now the sound quality is considerably worse. It's as if I've replaced my surprisingly good laptop speaker with one of those cheap speakers from like 15 years ago. I tried enabling Loudness Equalization in the speaker properties settings, but all that did was boost the volume, not the sound quality. How do I get my good sound quality back? I do not want to have to undo the update; it was a HUGE update and I really don't want to spend that kind of time. Isn't there something simple I can do?

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This started suddenly. I had just worked on a windows movie maker file for a friends daughter for a school project and was using nero to convert it to a dvd file. After the first attempt was unsuccessful, my computer was crashing and I rebooted. When I did, I could no longer open my Nero, I got the following error:
"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item."

I soon found out, I also got this when I tried to use winzip, or vlc media player.

Who knows what else is effected. I have been searching for fixes, and found several threads here.

I have already tried a system restore to earlier in the day before it occured, as well as tried merging exefix.reg from another post reccomendation, and following instructions from still no luck.

Everything works fine in safe mode and I AM the administrator of my system.

I have a paid version of AVG. Ran virus checks, malware and spyware checks, nothing suspicious shows up.
It has now effected more programs, I initially posted in software, but now Im afraid its a malware or hidden trojan, as more and more programs become effected. PLEASE HELP I use my computer for my business with web design, photo editing and computer generated art.

I have since tried to uninstal my AVG and reinstall, system restore, last working configuration, HELP

I'm out of ideas! Can anyone help?

... Read more

Answer:Windows cannot access the specified device - getting WORSE FAST HELP!

I am now unable to use internet explorer or google chrome browsers, only firefox is working... Please someone save me!

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A problem has cropped up with WMP 11 that I've tried fixing myself with the Help button and old forum topics but I just can't find the solution.

For about 3 years or so WMP has been running fine, recently it has started only playing audio on WMV files and won't play avi files at all (this error code C00D11B1 )

This isn't the worst of it. At the same time Windows Media Centre has stopped opening and Windows Movie Maker will import videos just fine but nothing will play or can be cut on the timeline.

According to Windows I've got the drivers needed for this laptops sound devices and the only codecs offered by Windows that I can find are for XP.

I'm really lost here. Can anyone help?

Answer:Windows Media Player 11 no sound for WMV. It gets worse.

Try reinstalling the WMP codec pack:

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Hi, I'm also having the same sound issues since the last mammoth Windows update.  I have a Pavilion dv7. I tried entering my product number: B3W46EA#ABU, and it still only gave me options for Windows 7, 8 and 8.1. The audio device that was in my list of devices, is no longer there.  I used to be able to use the Beats audio output.  The audio Troubleshooting guide in Windows is no good.  It's only looking for the Windows driver, and says it's working okay.

Answer:Re: Sound quality is considerably worse since last Windows 1...

Hi: The only suggestions I can offer are these... Try this W8.1 audio driver and restart the PC. If that doesn't work... Try the W10 driver from a newer model with the beats audio and restart the PC. This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system. I suggest you create a system restore point in case either of these drivers make a bad situation worse. Then you should be able to run the system restore utility and select the restore point you created to go back to where you are now. 

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i have windows xp. i recently ran updates for the first time since having it for a few months. complete disaster. all my display settings are messed up. my computer wont restore to previous points. and sometimes boxes that pop up for programs have no words. i dont know whats going on. any help would be usegful. is there any way to undo windows updates... or any way to fix my system restore to go back to before i did the updates.?

Answer:windows updates made computer worse

Was one of those updates service pack 2 ?

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Just throwing this out:
Does ANYONE have hard data proving that Boot performance [as measured by Windows own internal monitoring, not your conjecture] with Windows 10 is BETTER than on Windows 8.1 or Windows 7 on the exact same hardware/devices and applications?

I have yet to see even ONE single example of such on systems that went to market with 8/8.1 or 7 and then were upgraded, regardless of the method [clean install, new drive, whatever, or inline "upgrade"].
I've seen some that, from the User perspective, get to a tolerable point of "its OK", but checking the actual Diags log, it ain't so....
And of course, some are downright unusable, and are best to revert to the good OS that works well.

What is your experience, and data?

[I plan to do a pass through local Best Buy and pull the logs on a bunch of Windows 10 systems on display and see what the recorded bootup and shutdown data shows]

Answer:Boot Performance worse in Windows 10 vs prior. Always?

Windows 10 boot performance is erratic at best. Most of the time seems quite random.

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I tried to upgrade my mom and dads laptop and when it finally began upgrading it got stuck doing the privacy settings on first boot after upgrade. I figured it was stuck for good so i forced it to shutdown. Now when booting it goes back to upgrading at the last og the 3 steps and is just stuck there with 0%.

Answer:Laptop got stuck doing Windows 10 first tim setup and it gets worse...

How long has it been at 0% ?

If it stay's there more than 10 minute's, I would run the upgrade tool again.
It should repair anything which might have been corrupt during the first time.

Please post back your result's.

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I've upgraded my HP Pavillion bought last year with Windows 8.1 pre-installed to Windows 10 this August. From the beginning I could not shut down my PC by going to start>shut down, but I have to shut it down by pressing the physical power button; my bluetooth also stopped working. I've tried several times to get help from Microsoft, but they couldn't do anything. I was hoping the November update will fix those issues but things even got much worse: Now I don't have the option "send to" when clicking the right click at all; my Intel Smart Connect is disabled, and there are also a few minor issues. I've had a session with the guy from Microsoft online support and after an hour he couldn't do anything (although he was being polite and tried everything I've already tried myself). So, now I'm stucked with this c*ap and the only thing I can do is to reset the PC to the factory settings, return to the Windows 8.1 and reinstal all the apps from the scratch (a whole day work, at least). From my experience (and I'm with Microsoft since Windows 98), Windows 10 is absolutely the worst Windows ever (even NT and Vista were better). I'll stick with this sh*t for another month hoping someone in Microsoft will do something about it and then I'll return to 8.1. Or do you have any other idea?

Answer:Windows 10: Problems from the start, November upgrade even worse. What do I do?

I have another idea for you.
All the issues you are describing look like they can easily be caused by system driver issues. HP has been known to have a number of problems with drivers since the switch to 10. HP is the one responsible to make sure the appropriate drivers are available for the HP hardware in your system.
Check on the HP support site for updated drivers for your system. Get fresh copies of all of them and install them. You'll need drivers for Bluetooth, chipset, Intel Smart Connect, and everything else they have available.
Let us know how it works for you. It's certainly easier than trying to reset to factory settings, and if HP has the proper drivers available, it will also make your PC go from the worst experience ever to possibly the best experience ever.
Mine was horrid until I got the drivers fixed. Ever since then, I've been loving it and everything has worked just as it should. The manufacturer of my laptop did provide the appropriate drivers, so I was in luck with that one.

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So I had a Yoga 2 13 with that lousy Realtek Wifi module and rather quickly i noticed the abysmal wifi performance and connectivity issues. So after doing pretty much everything that was recommended in here (installed new drivers, energy savings settings, yada yada) I gave in and did a factory reset.I did not expect much from it since it was just a few days old, but since i was about to give it back, I thought I might as well try that.So long story short it worked! In the beginning i got a whopping 90 mbit/s out of the thing, which is still not blazing but It's whay better than it was before. But then came the 2gigabytes of Windows updates and after those it was back to crawling slow internet and connection problems.I gave the thing back because it was not worth the headache to me but I thought I put this in here since I have not read about this anywhere yet. In case someone has too much time on his hands and wants to dig out which windows update package is the culprit here.

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I problem has cropped up with WMP 11 that I've tried fixing myself with the Help button and old forum topics but I just can't find the solution.
For about 3 years or so WMP has been running fine, recently it has started only playing audio on WMV files and won't play avi files at all.
This isn't the worst of it. At the same time Windows Media Centre has stopped opening and Windows Movie Maker will import videos just fine but nothing will play or can be cut on the timeline.
According to Windows I've got the drivers needed for this laptops sound devices and the only codecs offered by Windows are for XP.
I'm really lost here. Can anyone help?

Answer:Windows Media Player 11 audio only on videos. It gets worse.

Looks like you need the Codecs Pack - link text

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I had issues with my windows 7 64bit set up and read than upgrading would help fix it. Im sure i read it reinstalls all of the windows 7 files.

Problem is games ran like rubbish after stuttering alot and windows became alittle unresponsive.

Im so annoyed i have to reinstall.

Its about time microsoft got their lazy acts together and create something that would help in this matter.

Answer:I just did an upgrade to resolve windows 7 issues but it made it worse

Or you could do things like cleaning up and defragmenting, scanning for viruses and spyware, making sure you don't install junk software, checking the Event Log or the Device Manager or the Action Center for any problems...

Windows gives you a lot of tools to manage it, and it does a fine job keeping itself in good shape. But the user plays a role in it, too.

Instead of summarily blaming Microsoft for something that may well not even be their fault, why not tell us what exactly your issues are? It's understandable to be frustrated and have the need to vent, but we can only help you if you help us help you.

Or as GlaDOS from the Portal games would say: Thank you for helping us help you help us all!

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Windows 8 adoption rate reportedly worse than Vista

Answer:Windows 8 adoption rate reportedly worse than Vista

I'd say the difference here is that Windows 8 is actually awesome. It's fast, more power efficient than Windows 7, and lets touch users as well as keyboard and mouse users get what they want. Vista was a power hugging bloated OS.
This should lead to more success down the road. My dad has been a diehard XP power user since it released and recently moved to Windows 8. He swore at it for about 3 hours and now can't stop telling me how great it is. He went ahead and put it on two more computers that had been running Vista in our house right away. None are touch enabled.
Corporate customers on Windows 7 won't likely change, but it makes more sense to upgrade from XP or Vista to Windows 8 than it does Windows 7.

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As another pointless strategy decision, Google decided to get rid of the native look of Chrome and force the hideous Material theme on all Chrome and Chromium users, regardless of OS. Before you could disable the Material theme in flags, but that option was removed.

That pretty much did it for me. Not only is the theme ugly, it's also space inefficient. While the spaced out layouts might be a good decision for touch devices, that is only a tiny fraction of users of the desktop version.

I had been playing with Vivaldi for several months, but never got around to trying to make it work as a primary browser. Yesterday I finally just dumped Chrome for it. It's also based on the Chromium browser code (so Chrome extensions work, etc), but almost everything in it is customizable. Like FF, the UI is rendered in HTML/CSS and you can change almost anything on screen. A little CSS to get rid of what I didn't want to see (trash can, home button, RW/FF buttons), and to slightly resize and reposition the tabs, and it's glorious or at least not annoying.

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I'm on a Dell Inspiron that came w/Win 7 installed NO disk, but I grabbed the product key from under battery. 
I backed up all my files to external hard drive.  Wanted to do a factory reset,  to get 7 back. (Numerous issues with 10, and I didn't realize I was past the 30 days)

1st issue- Nothing I did would make my F8  key work.. to do it the simple way.
Since I COULD  get to F2, F12..I was initially able to get to a safe mode via F12.  Ran Diagnostics..all good

Then when it rebooted..I no longer see the words  safe mode...there is NO command prompt (Win +R does nothing) , and there is NO start menu. 

So now I'm in a continual loop of seeing the Windows logo on a blank screen besides that..with an option to shut down or restart...No commands, no start window     Heeelp?

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I have to use my dad's computer, which he uses for work, because My computer died and we don't have the money to fix it, and I wanted to overclock it, which I REALLY shouldn't have since my dad depends on using it for work. Anyways, I ran nTune's "Fine Tuning" option, for 3 hours, but wasn't happy with the memory timings because the RAM supports 4 #CAS Latency, with 4-4-4-12 timings, and nTune decides to back everything down that it has tuned, when the computer crashes/restarts, so when it was too high FSB clocks that caused it to crash, it would lower everything else it had tuned. In the end nTune put the timings at 5-6-5-18, so I went back into the BIOS and on accident, I set it to 3 CAS latency, with 4-4-4-12 timings.This is where it wouldn't boot up, because I set them too low, so I had to reset the CMOS with the jumper on the motherboard. It booted up fine, and I set the BIOS back how I had them, but when I tried to boot into windows I got an error about ntoskrnl.exe is corrupt or missing, and when I tried to boot into Vista (Dual Boot) and got a similar problem, but with hal.dll or something, so I spent probably an hour trying to figure out what caused it, and it turns out a simple BIOS reset fixed it. Once I reset the BIOS, I tried to boot into windows XP, which worked fine, then when I tried to log into my account I got some error about lsass.exe failed, and the computer would restart in 1 minute. When the timer got down to 53 seconds... Read more

Answer:Computer Is Bsoding With Driver_irql Errors, Getting Worse Everytime I Try To Fix It, Can't Even Log Into Windows Now, Trie...

I think it's FINALLY FIXED! My advice to anyone with the same BSOD, try the simpler things first.

What fixed it for me, was booting into safe-mode (Or safe-mode with command prompt, and opening explorer.exe from there) then go Start > Run, and type msconfig. Once that opens, disable EVERYTHING on startup, and possibly in services, and also under the "General" tab, select Diagnostic startup. Click OK, restart, and let it boot normally. It should work fine. From there, you can enable what you need one at a time, in msconfig>startup.

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History: My Home Office computer (with System info below) purchased in June 2007 configured RAID 1 - 3 year warranty

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DBC-OFFICE
System Manufacturer MSI
System Model MS-7241
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1866 Mhz
BIOS Version/Date American Megatrends Inc. V1.1, 23/10/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DBC-OFFICE\user
Time Zone Eastern Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 931.33 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.84 GB
Page File C:\pagefile.sys
Had ISP-based Norton Internet Security system on it and Windows Defender up until Mid-January 2009, nothing else for malware or adware

Started having start-up problems, tried to run Windows XP repair program - wouldn't let me complete the process - can't remember what the error message said but it was related to missing files (sorry I can't find the details I wrote down)

Took Norton Security system out with the Norton Removal tool, reinstalled Ghost 12 and ran a complete back up of my HD via Ghost on an external HD

Installed... Read more

Answer:Windows XP problems/AVG AV won't reinstall - fear things are in worse shape than I realize

Hi,A few thoughts. -If you are still infected then so is your Hard drive image you created!!-Read this and consider posting a log for evaluation in the HjT forum-Registry cleaners do not improve system performance and can actual cause harm to your OS.Hope that helps,t

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I hate the search in Windows 10. It never finds files that were always found searching in Windows 8. Windows 10 searching is virtually useless. Under windows 8, one could retain the search results. I have not found how to do this in Windows 8. Nor does windows 10 seem to be aware of the content of my Word files. It can never find what am looking for, Windows 8 could.

That is really my only complaint about Windows 10. The search, even with what's her name, is a big step backwards. Unacceptable.

Answer:Windows 10 search far worse than Windows 8.3


try rebuilding your search index

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I just got an HP Stream 8, which is my first experience with WIndows 8. I have a Lumia 521 already, and while it certainly isn't the perfect phone, it has served my purposes well for the last year. I've found enough of the apps I need for the phone to keep me from feeling deprived.
So when I started up the Stream 8 tablet and started looking for apps, I was surprised to find that the app situation in the Windows Store seems to be even worse than for WP! (Now, before you say it, I understand the whole thing about being able to install full desktop applications, etc. That's great, and that is part of the reason I wanted the Stream 8. But that's not what I'm talking about here.)
Many apps that *are* in the WP store aren't even in the Windows app store. Pandora and USAA are just the first two I looked for and didn't find, even though they both have very good WP apps. Am I missing something? Even though Android and iOS have gained a ton of market share in the mobile market, Windows is still a dominant force. Why aren't developers building for this?
Boy, Windows 10 can't come soon enough...hopefully developers will then finally feel like MS knows what they are doing and aren't going to change course every year like they have done over the last few years.
Ugh. I want to love this new tablet....

Answer:Is the Windows Store app situation even worse than the Windows Phone app store?

Yea, the Windows and Windows Phone Store gap is an interesting one, with titles available on one, not on the other and vice versa.
I'd agree the Windows Store is definitely inferior to the WP app selection, but the ability to run legacy programs - although usually not as finger-friendly - is quite the trump card.

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It's well established that Tim Sweeney, co-founder of Epic Games and co-creator of the Unreal Engine, is not a fan of where Microsoft is headed with Windows 10. He's criticised the Universal Windows Platform twice this year, claiming that it's an attempt by Microsoft to monopolise what has traditionally been a happily open platform.

Now, in an interview with Edge Magazine, Sweeney has become even more direct in his criticisms, claiming that future updates to Windows 10 could serve to erode the usefulness of third-party applications and storefronts like Steam.

"There are two programming interfaces for Windows and every app has to choose one of them," he said. "Every Steam app ? every PC game for the past few decades ? has used Win32. It?s been both responsible for the vibrant software market we have now, but also for malware. Any program can be a virus. Universal Windows Platform is seen as an antidote to that. It?s sandboxed ? much more locked down."

"The risk here is that, if Microsoft convinces everybody to use UWP, then they phase out Win32 apps. If they can succeed in doing that then it?s a small leap to forcing all apps and games to be distributed through the Windows Store. Once we reach that point, the PC has become a closed platform. It won?t be that one day they flip a switch that will break your Steam library ? what they?re trying to do is a series of sneaky manoeuvres. They make it more and more inconven... Read more

Answer:Tim Sweeney thinks Microsoft will make Steam "progressively worse" with Windows 10 patches

I remember reading that original article in The Guardian a few months back - I see he hasn't changed his tune! Seems unlikely that Microsoft could force an end to Steam in favour of their Windows Store... Shame they can't focus on making a top resource that people actually want to use rather than being forced to

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What the is it with Microsoft? Do they deliberately decide to design the worst to people? Do they try to make it hard for people? I am so angry !!!!!!

I have tried to make this computer work for two weeks now and it's inventing new ways every day to make life hard for me. I want to associate a program with a file type, easy in XP but takes me a hour with Win 7.

I just renamed a small bunch of files, THE FILES DISAPPEAR !!! No not really disappear, the files are still in the folder but these are invisible in Explorer. Do a search for them and they are there, move them into another folder and they appear in the other folder, move them back to the original folder and the files become invisible again.

Answer:Solved: Windows 7 - Garbage, actually worse than garbage

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Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal...

closing this one


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Is a 635 slower than a 640? Is the camera worse? Is there less internal memory? What are the differences?

Answer:How much worse is a 635 than a 640?

Here's the differences compared to the 640...
The 635...
...has half the RAM, which meant Facebook and Messenger refused to run in my case on W10M, multitasking is less smooth and whatnot. But it works for the basics.
HOWEVER, there are some 635's that have 1 GB of RAM, matching the 640. not supported currently so you won't be getting Windows 10 Mobile easily, although some 635's have indeed been getting it with little effort oddly enough.
...has an inferior, lower-resolution 5 MP camera with no LED flash. (the 640 has a flash and an 8 MP shooter) smaller than the 640.
...does not have a proximity sensor.
...does not have double-tap to wake or Glance.
...has a smaller and lower-resolution display.
...has a smaller battery.
Although the 635 and 640 share the same Snapdragon 400 processor and 8 GB of storage + microSD.
The 640 is the better all-around phone but I your needs are very basic and the 635 is significantly cheaper then the 635 may make sense.

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Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.


Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

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Question: from bad to worse

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

Answer:from bad to worse

I think you're already running a thread on this: click herePlease don't double-post.

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I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.

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Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.
I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.
I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.
About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."
Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.
This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:
click here

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I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

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i now cannot access my e-mail since doing an update every time i click on the e-mail icon nothing happens its just blank, nutty norm again

Answer:its seems to get worse

What email icon?????????????

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my topic is here and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

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I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system... Read more

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