Computer Support Forum

Need help getting past "Primary drive 0 not found" in XP reinstall

Question: Need help getting past "Primary drive 0 not found" in XP reinstall

My Dell 4600C's XP op sys was eaten by a virus before Christmas and the local shop wanted more than I have to reload XP, the backed up data and get me going again. They did say the hard drive was functional and fine. I found instructions on getting rid of all existing partitions before reinstalling XP, and have come down to the end of the installation and stuck with the error msg above.

I've read through J Barnett's instructions to load Windows onto a SATA drive at one of the links provided at the Setup cannot continue thread, and other info at other links there; I will go back through the installation and stop at the prompt to press F6 and install SCSI or RAID drivers. But I'm not completely clear on how to find the drivers on the cd's I have. I've opened up the case, made sure cable connection is tight at drive and board, and now know I have a WD400 Caviar drive - that came with the Dell.

Have been to Western Digital site to look for drivers for my model number and found specs and jumper settings for the 400BB, but the list of downloads is greek to me. There are two that mention IDE/RAID compatibility upgrade - one for 3Ware cards and one for Non-3Ware cards. Help??? I thought I just wanted plain ol' drivers.

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Preferred Solution: Need help getting past "Primary drive 0 not found" in XP reinstall

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Need help getting past "Primary drive 0 not found" in XP reinstall

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Whenever I boot the computer up, I get this right after the first windows loading screen -

Primary Hard Disk Drive 1 not found
Hit F1 to continue or F2 to enter setup

I used to have this problem every once in a great while, and my disk drive wouldn't work along with the message. Now though, everything is fine. Everything is there, everything works. Waiting for the message and hitting F1 everytime you gotta start up the computer gets annoying though, so I'd like to get to the bottom of this.

Answer:"Primary Hard Disk Drive 1 not found"

Boot into your bios & on the main page you will see all your installed drives, I take it you only have 1 hard drive, only leave enabled the hd you are using, and any cd/dvds & disable any others.
save & exit

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My home CPU was working fine yesterday morning. I left in on and started watching TV. About an hour and a half later the power blink on and off. We though nothing of it. a few hours later my wife attempted to use the CPU and found a blue screen with white txt on it. I look at it but could not read the message because the left margin was cut off. I didn't write it down either. I do remember the message stating that I should restart the CPU and if the problem was still there I should contact someone for help. I turned the CPU off and when I turned it back on the CPU made sounds we have never heard before. Beep, Beep, pause, Click. The beeps occured in a rapid succesion, then a pause, then a click. Theses noises repeat themself constantly as a white bar fills itself running from left to right at the bottom of a black screen. On that same screen the CPU showed Dell's insignia on it with the words "F2 = Setup F12 = Boot Menu" at the top. Then it goes to another black screen with white text showing the error message:

"Primary hard disk 0 drive not found
Strike F1 Key to continue, F2 to run the setup utility"

We have windows XP on the CPU. It is a Dell Computer.

We have family photos, and personal information saved on this CPU and most is not backed up. Can you please help.

Answer:"primary hard disk 0 drive not found"


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Hi guys,

I think I'm in big trouble, I have a Dell XPS Lap Top Pentium 4HT 3.40GHz and on boot up it doesn?t see the Hard Drive, it say?s "Primary hard disk drive 0 not found" I took out the single screw removed and reinserted the hard drive hoping it was just a bad connection but no luck, before this problem I could not get the CD/DVD bay to open but I think that is a separate issue but not sure, this is a big laptop that I use for my work and I move it around allot, I try to be careful but it has gotten banged a couple of times but nothing big, say something equal to like a drop of only 1 inch or so could that be the cause?

I make my living with this thing and have allot of stuff in the HD some backed up but some not so what I'm asking is what should I do? Am I screwed? The hard drive is a Hitachi Travelstar model HTS726060M9AT00 60GB 7200RPM ATA/IDE the rest of the info is as follows:

BIOS Version: A05
Application CPU: Enabled
Level 2 Cash: 1024KB
System Memory: 3.4 GHz 1024 MB @ 400 MHz
video controller: ATI Radeon 9700
Video Memory: 128 MB
Panel Type: 15.4" Wide UXGA
Audio Controller: sigmatel 9750
modem Controller: Conexant D480 MDC
Primary Hard Drive: None
Modular Bay: DVD+/-RW
System D-Bay: Not Installed

Really appreciate any help, thanks.

Answer:Help "Primary hard disk drive 0 not found"

Burnout- First isolate the software possibilities. Go into Bios (tap F2 at boot up) and check "Drives". Make sure its enabled.Try resetting the BIOS (turn on all 3 lights:numlock, caps, and scroll, then hit ALT + E, then ALT + F, then ALT + B) it'll reboot automatically. If still no HDD, run system diagnostics (tap F12 and choose "diagnostics") start with "custom tests/ HDD/ confidence test" that a fairly quick test, but you can do a full scale HDD test by just choosing "all tests" under HDD catagory.
Or you can use the "Resource CD" that came with the PC, put it in the drive and boot from it (tap F12 and choose CD/DVD drive) and run diagnostics from that.
I also think maybe if theres a RAM problem, it won't find the HDD, Open the memory door on the back and reseat the RAM.If you have two Ram modules, try removing one and boot. Then try the other.
Try using a soft pencil eraser and cleaning the HDD connector on the HDD. Clean off any crumbs afterwards, reseat and boot.
Let us know how you make out.

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without a complete reinstall:

Quote from Fred Langa:
"Moving The Operating System To The New Drive
There are several ways to move the operating system to a new drive. But because I'm a fan of drive imaging, my preferred method for setting up the operating system on a new drive is this:

Still running the operating system on the old drive, I enter the Device Manager and uninstall the current entries under "Disk Drives." This in effect makes Windows "forget" what drives it's currently using. I then reboot to my disk imaging tool and create an image of the "no disks configured" version of Windows residing on the old drive. I then restore this image onto what will become the C: partition on the new drive. This whole process is measured in minutes, not hours, and gets a complete clone of the old Windows set up onto the new drive, with all the software and user files intact and ready to pick up from where they left off."

Quoted from Fred Langa

He glosses over this part of the instructions expecting all his readers to understand this
critical piece. I believe that just this one paragraph would qualify as a complete article.

Anyone care to point me to an article that explains these steps?

I'm using Norton Partition Magic 8.0 and Acronis True Image 9

And maybe I'm not posting this in the right forum?

Answer:Replacing "Old" Primary w/new Drive/Making "Old" Drive The Slave

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Build a computer for a customer with the following specifications :-
ASROCK GE Pro-M2/M/ASR Motherboard
512Mb DDR Ram
Samsung 80 Gb IDE Hard drive @ 7200 RPM
BenQ 16x DVD
Pioneer DVD-RW 107
5 1/4 Bay 6-in-1 Card Reader connected via USB
PS/2 Keyboard
P/S 2 Mouse
Panasonic 1.44Mb
Case with 300 Watt PSU, FP/USB FP/USB
Windows XP Pro

I assembled the computer completely. Installed Windows Xp Pro, plus additional software. Everything running fine. But one problem.

The 5 1/4 Bay 6-in-1 Card Reader connected via USB is taking up the drive letters of C, D, E, F, G, H. Therefore it moved the primary master hard drive down to I.

So if you open up MY COMPUTER, you see :-
Drive A : Floppy
Drive C : 6 in 1 Card Reader
Drive D : 6 in 1 Card Reader
Drive E : 6 in 1 Card Reader
Drive F : 6 in 1 Card Reader
Drive G : 6 in 1 Card Reader
Drive H : 6 in 1 Card Reader
Drive I : Samsung 80Gb Hard Drive
Drive J : BenQ 16DVD Rom
Drive K : Pioneer DVD-RW 107

I need to move the Samsung 80Gb Hard Drive from Drive I to Drive C.

How do I go about doing that? (preferably with out having to format the hard drive and reinstalling the OS.

Please help.

Answer:[WIN XP] Primary Hard Drive Letter from "I" to "C"

its not possible at least to my knowledge to change the letter of the primary drive you can try, go to start-control panel-Administrative Tools-Computer Managment-Disk Managment- Right click the hdd and hit change drive letter.

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My pc is a Hp 533w, 60gb, 256 Ram, Hard drive interface: EIDE (ATA-not SATA) Intel Celeron Processer with 2 GHZ processer speed, BUS speed 400 Mhz.
I did a diagnostics with the cd that came with the new drive and it shows the old drive is ok. But my computer says (on booting up) that "no operating system is found". So, I tried reinstalling Windows XP and it then says "No Hard Drive found". (which is why in the 1st place I thought my old hard drive was bad) I installed a new hard drive but got the same messages as with the old hard drive. I called HP support 3 times and this is what they have had me do.
1. Unplugged and replugged all cables and hard drive to insure a good connection. Made sure there were not discs or floppies in the drives. Made drive the "Master" drive.
2. Went into the BIOS and changed the boot to CD drive to the first.
3. installed the "Windows XP home Edition utility" - 6 floppy discs - and formated the hard drive. Inserted the 1st of the XP installations discs and it worked for a while then got to where it kept saying this file couldn't be copied, that file couldn't be copied etc. So, had to stop there as it wouldn't do anything else.
Now when I boot up, I am back to where I started - NO OPERATING SYSTEM FOUND and when I put in the Windows XP recovery disc - NO HARD DRIVE FOUND.
I cannot go into the Windows XP recovery disc to do any kind of diagnosis or repair work. The pc won'... Read more

Answer:Pc says "No operating system found" or "No Hard Drive Found"

Yes, I tried a brand new cable. Thanks

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Hello, TSG!

Just yesterday I was using the computer normally until I got a Blue Screen. Getting a blue screen is usually something normal that occurs to my every so often, so I didn't mind it and rebooted the computer normally. However, I got two more blue screens within the next hour. The 3rd time rebooting, my computer starts to act strange as if it had a virus. Upon powering up the monitor would just display a black screen with two lines about something --- which I don't remember, sorry --- and stayed like that unless I plugged out the power cord or held on the power button to shut down. Then when after a few tries it boots and displays a message "Floppy Disk Failure" and "Drive 1 not found: Serial ATA, SATA-1" (and the same message for Drives 2 and 3) show up. Also it asks me to continue loading by pressing the F1 Key.

When Windows loads the first time, it displays a message saying a bunch of hardware has just been installed and ready for use. Also, my internal clock resetted itself back to Monday, November 07, 2005 (Which, if I recall, is the date when I got the computer) and my speakers do not work.

TL;DR Version
3 blue screens within a short time
Floppy disk fail
Drivers 1-3 not found: Serial ATA, SATA-1-3

Anyway, I browsed through Google but I haven't seen anyone with both problems. I disabled my Floppy Disk Drive and that message doesn't show up anymore, but the others do and my computer still isn't fixed. I ran a vir... Read more

Answer:Solved: "Floppy Disk Failure" and "Drive 1 not found" problem

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For some reason (it might just be because I don't have intimate knowledge on anything about computers), when I plug my Motorola SB5101 cable modem into my hub (no name), my internet doesnt work. It was diagnosed as "Primary DNS Server cannot be found".

On the other hand, when I connect to my other linksys phone adapter VoIP hub, the internet works fine on my computer, but some firewall disconnects my Xbox live connection every 5 minutes or so.

Does anyone know how to solve the DNS problem or change firewall settings on my Linksys hub?

Answer:"Primary DNS Server cannot be found" problem

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Had an error message in Norton about could not read incomming email for Outlook and then a message in explorer about shutting down. So, I rebooted and up comes a message I have never seen before "preparing network connections" (and I am on dial up if that helps at all) but now cannot get by the mesage box that follows (lsasse.exe. not found). Click it and nothing happens. Tried safe mode and same message and then click it and restarts in normal mode and back to the message. Can only get out of there by holding the on/off switch until it shuts off. Tried last settings and restore but nothing. I know now I should have maybe run Norton. I do not have unfortunately Norton rescue disks made up. How can I get the sytem past the system program lsasse.exe? What to do? I ran Ad-Aware a couple of days ago and cleared off about 20 critical objects....

Answer:Can't boot past message "lsasse.exe not found"

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Hi everyone,
I had windows 10 installed on my Dell Inspiron 7720 laptop for around a year. I wanted to roll back to windows 8.1, so i downloaded the usb media from microsoft website.I booted from the pen drive and formatted all the drives. After that I proceeded to install windows 8.1. When the setup had just started copying files, my laptop shut down due to low battery. Now when i am trying to boot from usb or dvd, i am getting an error saying "An operating system was not found. Try disconnecting any drives that don't contain an operating system. Press Ctrl+Alt+Del to resart".
Also, when I am trying to change the boot order or to load default settings in bios, I am getting an error - "FORMSET 98FBBCFB-1392-4FDE-ABB8-C41CC5AD7D6D
Failed to save storage: Boot_mem-Boot_ITEMS. Status Access Denied"
Someone suggested me to reset the bios by reseating the CMOS Battery. Did that but still getting same error. I have run out of idea now, and desperately need help. If someone has any suggestion, please help me out.
Ravi Kaurav

Answer:"An operating system was not found" error while trying to reinstall windows

Is your bootable USB FAT32 formatted and using the GPT partition scheme for UEFI BIOS.
Is Secure Boot Enabled in your systems UEFI setup?
Have you tried with Windows 10 Installation Media?

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So; I have a Dell Inspiron 7720 laptop with a reformatted hard drive and I need to reinstall windows 7. I do not have the original Reinstallation DVD that came with this exact laptop but I do have one from another Dell Laptop ( a Studio 1558) and another Windows 7 disc from a desktop (the discs and the OS that was on the laptop before the HDD fail are all Windows 7 Home Premium 64Bit). When I turn on the laptop with either disc and mash F12 and then select "CD/DVD/CD-RW Drive" from the boot options the screen immediately displays "Operation System not found" and stays at this screen until restarted.
I have run a full diagnostic check and everything passed, I have made sure the CD-RW Drive is no.1 in boot priority (don't imagine that matters if I  manually select it). The HDD and CD-RW Drive are detectable in BIOS too.... I have no idea what the problem is, any help will be greatly appreciated!!
Many thanks in advance,

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Hey there...I found a folder that I've never seen in my D partition before...I partition my hdd into 3 parts...C=OS installation...D=Programs and Games...E=Misc downloads and music and pr0n ...

Well I've never had a virus or anything in my D partition before...I just found this folder named "winnt" and it had some bat files and some kind of Airline JScript and something that looks like an airplane tracker...

Then in a folder named sdata (still in the winnt folder) there's files like 911, police, air, fire, etc...OMFG!!! This is like some terrorist thing or something...FBI is gonna find me and I'll never see the light of day again!!! I'll miss the [H] and I haven't even watched LOTR Extended Platinum Collectors DVD thing (the big ass package with those book holder things)...I haven't even completed Doom 3 or started playing HL2 or even had a chance to buy an X-Box and play Halo 2!!!

AHHHHHH!!!!!! WTF is this crap on my computer??? I'm gonna delete this...I should delete it right??? Scans say it isn't a virus but what do they know...I'm screwed...


Answer:OMG!!! Found some folder with files like "911" "police" "air" and a airplane tracker!

if youre os is on C: there shouldn't be a winnt dir on d:, should be safe to delete it.

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Hi,when i need to partition my new slave hard drive,i`m not sure to use a"primary" or "extended" partition.
I basically want to "ghost' all info from my master hard drive to the new slave.I have a new HP pavillion with windows xp.
I hope this new computer picks up the correct bios info for the new slave automatically.
Thanks for any information

Answer:Primary or extended partition for new "slave" hard drive

If you want to boot from the new HDD, then you need to make a primary partition.
If you merely want to use the new HDD as storage, then extended partition with logical partitions is probably a good choice.

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I searched this site for more information on this problem but didn't really find what I was looking for.

This morning I sat down at my PC to see the "Primary master drive fails" screen up on my computer.

I have some advanced knowledge but am by no means a computer expert, especially when it comes to hardware.

That being said, I have no idea what to do. I don't mind just buying another hard drive but it's been about 6 months since I backed up and there are things I need to get from that HD. There are 2 hd's on this machine but it appears that the primary slave is not showing up. Here is the screen I'm getting:

Award Medallion BIOS v6.0
Copyright (C) 1984-2001, Award Software, Inc.

ACPI Bios Revision1001

Award Plug and Play BIOS Extension v1.0A
Initialize Plug and Play Cards...
PNP Init Completed

Detecting Primary Master... Maxtor 4D080H4
Detecting Primary Slave... None
Detecting Secondary Master... TOSHIBA DVD-ROM SD-M1612
Detecting Secondary Slave... HL-DT-ST GCE-8320B

Primary master drive fails

Press F1 to continue, F2 to enter SETUP
08/20/2002-SiS651-P4S533VXClick to expand...

The biggest thing is I'm hoping that I can get the drive working long enough to get the information from it and then I can purchase another.

Any help would be tremendously appreciated.

Thanks in advance.

Answer:"Primary Master Drive Fails"

I would try disconnecting the working drive, connect the apparently broken drive but set as Master rather than slave. Boot the PC with a bootable floppy which has fdisk on it. Then type from the A:\> prompt

fdisk /mbr

This will reset the Master Boot Record and may get the drive working again.

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Should the "boot" file be in the the Primary Partition or on drive C. I only have one drive & it is a Kingmax 240 gb SSD. In my case the "boot" is on C.
At present I have to boot my computer twice to get it to start windows. The first time it loads the BIOS & then asks for booting media or reboot, which is what I have been doing lately. The second boot starts Windows normally.
I have checked the boot order in the BIOS & at first start it will not detect the Kingmax drive, but on the second on it does recognise it.
I did detect at one point briefly that "boot manager" was missing, but I have not seen that again.
This has started since I did a firmware update on the SSD 2 days ago, so I suspect something has changed after that although the update went without any problems.

Answer:Should the "boot" be in the primary partition or on drive C.

Hello Bligh,

You might run a startup repair to see if it may be able to help with the boot issue. If needed, you may need to run it up to 3 times with a restart between each.

As a precaution, I would recommend to back up anything that you do not want to lose to another location just in case this may be an early sign of hard drive failure.

Hope this helps for now,

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I noticed this morning when I turned on my computer that it wouldn't complete it's load...the screen said that there was a primary hard drive failure.I cut the power and tried again and everything seems OK.Question...could this be a sign that I could need a new hard drive?

Answer:"Primary hard drive failure?"

Could be a drive failing, and I'd definately back it up.

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Help - Please!!!  My Desktop decided to install the Windows 10 updates to my Windows 7 environment -- oh the joys!  Nothing but trouble ever since.  I uninstalled 10 to take me back to 7.
Upon reboot all was fine for a day.  Then, black screen with a cursor.  What the heck?  I checked all the things I was told to check, I ran all the diagnostics.  I uninstalled, reinstalled, did a system restore back to before the update.
After spending 3+ hours letting my system go thru the recommended ePSA Preboot System Assessment (All Tests Passed) - Today I have a system that I can't get to boot up because it says I have:
Status:  Oxc000000f
"The boot selection failed because a required device is inaccessible."
I'm not a computer geek.  I can't get thru to anyone at Dell.  I've been trying to resolve this for 4 days now. 
The only thing I can think that is happening is that the computer is trying to boot from an external hard drive that is in a "locked/password protected" mode on my system.  I have no idea how to bypass this.  I've tried unhooking the drive and rebooting and then it just goes back to black screen with a cursor.
Can anyone help me?  Please?

Answer:Can't Reboot Past External "Locked" Hard Drive

Hi DEAR64,
Thank you for writing to Dell Community Forum.
Please check if you can boot into safe mode <F8>.
Do you have the OEM Operating system DVD?
Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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Hi -
I'm trying to install XP Pro onto a brand new SATA hard drive since my old one seems to have gone kaput after about 5 years.

I booted from CD, and went thru all the screens to the point where it was ready to start the installation. When i got to the screen to partition the "mass storage device", i got the following:

Unknown Disk
(There is no disk in this drive.)
Unknown Disk
(There is no disk in this drive.)

So i found an old post on this site ( and followed the lessons learned there, and realized I had a floppy for a RAID DRIVER i had forgotten about (it came with the components I bought to build this box). So i tried the installation again, starting from a reboot, and hitting F6 at the right time. When it came time to install the 3rd party driver, i inserted the floppy as instructed, and hit Enter. The floppy light came on, but i don't believe i heard it do anything, and the screen asking me to insert the floppy quietly came back.

I tried a couple times, but still the floppy did not do its magic. I continued, and the partition screen still showed the Unknown Disk error. So as suspected, the driver did not get installed. I then rebooted, this time hitting F1 to check out the BIOS. My BIOS recognizes both my new hard drive and the floppy drive just fine, and the floppy itself can be read just fine on another PC.

Could this be a floppy controller problem? is there a simple w... Read more

Answer:Can't get past "Unknown Disk" problem installing XP Pro - floppy drive issue??

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I bought a refurbished Dell Optiplex 780 running windows 7 a few days back, was running fine until this morning where I woke up to see the error along the lines of "SATA 1 not found" which is strange as the computer was on sleep mode overnight with no background operations. Tried restarting it several times to receive the message "Boot drive unavailable", looking in the boot menu the drive ID shows on the SATA 1 port. I can't get into safe mode either. Is there anything that can be done or is the drive somehow corrupted? Any help would be appreciated

Answer:"Boot device not found", "SATA 1 not found" on startup??

You may want to check your hard drive to see if it is not disconnected.
If you still get the errors that means your HDD needs to be replaced.

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Fix for "Tuner Not Found" error and "Receiver service has stopped working" error listed in next post! -- Errors I'm receiving: "Tuner Not Found""Windows Media Center Receiver Service has stopped working.""Welcome - An upgrade is currently in progress."SpecsIntel P4 3GHz2GB RAMVisionTek Radeon X1300Hauppauge WinTV PVR-150 PCI IIWindows 7 32bit1. Tuner Not FoundOkay, the entire install went without a hitch. On opening Media Center I was told that I needed to setup Live TV. When I click the link I was given the dreaded "The TV signal cannot be configured because no tuner hardware was detected." If I run WinTV from Hauppauge I can view TV just fine.MCE ran fine this morning on Vista SP1 before the install.For the tuner issue I have done the following:-Reseated the card-Updated the drivers-Uninstalled the hardware and rescanned/installed the hardware and drivers-All Windows Updates-Uninstalled all references to Hauppauge on the machine and installed JUST the drivers, no Hauppauge software-Adjusted Log On preferences for Windows Media Center services to Local and manually started ehrecvr and ehsched along with cmd line manual starts-Downloaded new codecs from WinDVD and MSFT-Run the WMC Decoder Checkup Utility from MSFT and changed to Miscrosoft DTV-DVD Video Decoder (the utility recommended I change to this -- only one that is MCE compatible -- but once I did it told me that it is incompatible with sync on WMP10 and that... Read more

Answer:*RESOLVED* Media Center "Tuner Not Found" error, "Receiver service has stopped"

Okay, I resolved the first two issues, Tuner error and ehrecvr error.It had to do with multiple Admin user accounts on my computer. My computer was originally set up with a user Robert Baker with full privileges as administrator. I then also set up a MediaCenter account with full privilidges. For whatever reason the MediaCenter account has access to EVERY action on the computer except starting the ehrecvr service.1.  First set Media Center Service Launcher to log on at NT Authority    Services > Right-Click Windows Media Center Service Launcher > Properties > Log On tab > Log On As 'This account: ' > Type " NT AUTHORITY/LocalService " > Click Apply > General tab > Start service.2. I then set the Media Center Scheduler Service AND Media Center Receiver Service to log on as my other admin account. Same as above but with other account credentials and started the services.3. Reboot and no ehrecvr errors. Since this was a good sign I tried WMC and was able to set up my TV fine.I STILL, however, get the "Upgrade in progress" message when I open Media Center. Anyone know how to fix that? I've run setup again and can't get rid of it.

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I had to buy a new (SSD) HD and had trouble booting from a disc until I enabled Legacy Mode and disabled Secure Boot in BIOS. Now whenever I boot up I get a "No Boot Device Found" message until I hit "Enter" at which point i'm allowed entry into my precious Win10 laptop.

Boot orders in both UEFI and Legacy are the same, with DVD Rom set to boot first. (Also, the settings for IPV4 and IPV6 are set to IPV4 (Legacy) when they were before set to BOTH IPV4 AND 6 and are unable to be changed, if that's important.)

I disabled Legacy in BIOS, but then i get a different "No Boot Device Found" error, and hitting "Enter" doesn't help.

Could some kind person tell me how to correct this, and possibly why it happened and the differences in each option?

I'll settle for how to correct this, though, with much gratitude.

VERY MUCH gratitude.


Answer:"Boot Device Not Found" - but hitting "Enter" afterward PC boots fine

Boot into Setup (Bios) go to the Security Tab, Disable Legacy Mode and Enable UEFI Bios. Also Enable Secure Boot.
Go to Integrated Peripherals and look for Hard Drive mode, or SATA. Set the SSD for AHCI mode and not Legacy or IDE. Go to the Boot tab, Move SSD to First UEFI Boot Device. Save and Exit.

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I have a dell thats just about 3 years old, and was working great till a few days ago..Now every time I turn it on i get a error message that saids "Primary Disk 1 not found" and "Secondary Disk 1 not found"It wont go past the windows sing and keeps restarting and showing the same error message

Answer:Primary Disk 1 and Secondary Disk 1 "Not Found"????

A little more info would be nice.Desktop or laptop, recent work on internal components, and recent software changes.If desktop and recent work was done, the internal hard drive data or power lines may not be properly seated.Any further advise would not be advised until information is provided.

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"no audio device" "no playback device" "No Sound Card was found"
ok.. I'm stuck.. puzzled...

I recently had a professional computer fix it company wipe my computer and now I do not have any sound. I do not have even the little icon on the bottom left hand corner to turn volume up or down. My keyboard does not allow me to turn the volume up or down, it seems unresponsive to volume but does light up on the screen showing VOLUME... but of course, there is no volume... I am computer illiterate and thirsty for answers...

Operating System
Microsoft Windows XP Professional (5.1, Build 2600)
Media Center Edition Version 2002 Service Pack 3

System Manufacturer: HP Pavilion 061

System Model
Enclosure Type: Desktop
RC663AA-ABA a1640n

BIOS: Phoenix - AwardBIOS v6.00PG

Intel(R) Core (TM)2 CPU
6300 @ 1.86GHz (2 CPUs)

Memory: 2046MB RAM

DirectX Version: DirectX 9.0c (4.09.0000.0904)

Control Panel>Sounds and Audio Devices>Volume
indicates "no sound" and Device Volume is all the way to LOW and everything is GREY and untouchable/unchangeable

Control Panel>Sounds and Audio Devices>Audio
indicates "no playback devices" on Sound Playback

Sound recording is working fine as I use skype many times but I can not hear the other party but they can hear me just fine.

Starting with the BIOS, I went into Audio and made sure this was enabled.. it was...

downloaded/installed Microsoft... Read more

Answer:"No audio device" -- "no playback device" -- "no sound card was found"

STLj said:

after RUN>
typing in "dxdiag"
it reads under notes,
"No sound card was found. If one is expected, you should install a sound driver provided bv the hardware manufacturer".

This is where I get fuzzy and lost. Do I need a new sound card installed? Is that the problem?Click to expand...

That dxdiag "no sound card" message is misleading as I've found it says that if no driver OR sound card. I think you're missing the right driver

Also, it would seem from your post you have High Definition (HD) audio. Which means you'll need to find the right High Definition audio driver. (AC97 pre-dates HD audio so the Realtek AC97 couldn't be right)

Try starting on the HP support website HERE and enter your model number or they have a button where they'll try to identify your product and drivers for your model. They should list an HD audio driver there

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Hi, just as the question title says, I am having a RunDLL error with the windows dll "streamci.dll".

I am getting this error while trying to install my Audio Drivers on my newly set up XP OS.

During the installation of XP, a couple of files were not copied properly.
because the CD was scratched up pretty badly, but I had no other copy of the CD, I had to just skip and hope windows installed, and was usable...

Are there any tools, that can scan your computer for missing windows DLL's and re-install them?
I have already tried downloading the file streamci.dll from the internet and installing it with

regsvr32 streamci.dll
in the command line, but I get the following error:

"Streamci.dll was loaded, but the DllRegisterServer entry point was not found.
This file can not be registered."Click to expand...

Would downloading and re-installing SP2 from microsoft, possibly fix this problem?

Any Ideas?

Answer:RUNDLL ~ "Error Loading Streamci" ~ "The Specified module could not be found"

What version of XP Pro did you install with that CD?

XP Pro original

XP Pro SP1

XP Pro SP2

Have you downloaded and installed the SP3 upgrade?


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Hi All,

I'm having some issues with WinDBG and a crash dump analysis for a Windows Phone 10, so I hope someone could answer this question here.

Background information:
Recently I bought a brand new Lumia 950 XL Dual SIM phone which keeps restarting over and over on a very random basis. After reading several threads it turns out that many people are suffering from the same issue and generic remediation steps are not working
at all. This includes using Windows Device Recovery Tool, turning off certain features such as WiFi & Bluetooth, SD card usage, etc.
After troubleshooting this issue for a while I decided to get on with Field Medic application which clearly indicated a 000000F9 crash. Unfortunately this didn't tell anything too specific so I captured a minidump from the phone and went straight to WinDBG
for further analysis.

Now my issue is that although I can load the crashdump into WinDBG, I'm unable to get the appropriate symbol files as WinDBG is constantly complaining about not finding the required files. I've changed the required sympaths as necessary so I've been trying
to use the official MS online repositories but WinDBG just doesn't want to cooperate and get the files. Unfortunately I couldn't find an offline symbols repository for Windows Phone 10 and therefore I'm stuck with the analysis. The symbols would be required
in order to nail down the root cause making the 0000009F crashes. So far I can only see that this is possibly a driver re... Read more

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last November I installed and ran the Gov't Malware Program by Amnesty Int. called "Detekt".
It found that my PC was infected, with "Ghost": Unfortunately, this program only finds spyware/malware but does not offer any removal tools. I tried running Avast and CCleaner but they were not able to find anything on my Computer, Detekt would still find "Ghost".

Later in 2014 I installed a new Avira Anti Vir program (instead of Avast whih I used before) plus Malwarebytes Anti Malware. All programs were updated. Neither one of these three programs did find anything at the time (to the end of 2014).
Now today (Jan. 5, 2015) I updated and used Malwarebytes and it found "Babylon.A" (a kind of "Ghost", if I understand right) in the "Unlocker" (1.9.2) program files.It was put into quarantine by MWB.

I will try to do as you describe the process, and first post the log files that MWB put out today. My external Hard Disc Drive was connected during the scans.

Please let me know if my Computer is safe now, and if there are any safety measures to take (like , not using old USB sticks, or the like)

Thank you for your help!


Answer:"Detekt" found "Ghost"_ MWB removed Babylon from Unlocker

I do not recall exactly when or why I installed Unlocker (1.9.2), or where I got it from, but I must have downloaded and installed it around Nov 2014 (last run Nov 24, 2014)

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Had posted this 08/21/07. No Reposes at all. So I'm going to try here.

Was working fine, then something went wrong. COX Secuity Suite blurped it caught a Trojan (didn't catch name). It had blocked it, but couldn't remove it. Explorer will no longer load.

Explorer.exe - Entry Point Not Found
(X) The procedure entry point PrintWindow could not be lcoated in the dynamic link library USER32.dll.
[OK]Click to expand...

I looked in the subdir and found explorer.exe was gone. I pulled a copy of explorer.exe from the old C: (now D, but I get the same error message.

I can muddle around with TaskMgr, but I no longer have my display for desktop or menu bar (i.e., Start and such).

This is my most current HiJackThis Log:
Logfile of HijackThis v1.99.1
Scan saved at 11:32:13 PM, on 9/18/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Cox\Applications\app\SysSvcNt.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\System3... Read more

Answer:W2K: "ljjjjij.dll" causing "Explorer.exe - Entry Point Not Found"

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I am using Windows XP Version 2002 Service Pack 1 and IE6.  When Iright click to download and "save target as", I get a message "file not found" or "File cannot be located".  This problem started to occur after Idownloaded and installed Norton Internet Security 2007.  Prior to that I ran Norton Antivirus 2005, without any problems.  Also, my Download Managerdoes not seem to be working.  I have reset to the Default Settings on IE6.My Internet Connection is MSN using a Dial-up connection.Help me, Please.

Answer:Cannot download video by "right clicking" - message "file not found"

You should really install SP2.Check your Norton settings.What DLoad manager are you using ? ?Where is this file at so we can check it from here ? ?Help us to help you...

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My problem started 08/21/07 and I've been hoping someone could look at this. I apparently caught a Trojan and can't get rid of it.

This trojan has screwed up my explorer file. I'm unable to get a display of my DeskTop (blue screen only). Reduced to using TaskMgr to run iexplore to access internet and navigate. Ran explorer and received the following error:

explorer.exe - Entry Point Not Found

(X) The procedure entry point PrintWindow cound not be located in the dynamic link library USER32.dll.

[OK] Click to expand...

I can muddle around with TaskMgr, but I no longer have my display for desktop or menu bar (i.e., Start and such).

Had a security 'expert' instruct me to rename my USER32.DLL to USER32.OLD which hosed my computer (could not boot up). Had to find my OS disk to get back in and rename the file back so I can get back to where I was.
Here is my HiJackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 1:09:55 AM, on 9/11/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Cox\Applications\app\SysSvcNt.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\... Read more

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I switched my Fujjitsu-Siemens Amilo li-1718 the other day and was met with the dreaded 'operating system not found' message.

I haven't changed anything big recently, and it's more or less been working fine for a long time now.

I had, however, just had it in a bag and moved it across town, so after reading up I thought maybe something might have come loose inside. But I also read that it could be a BIOS problem, and after going in there I noticed that under 'hard drive' in 'main' it said 'None.' Changing it to auto or user didn't seem to make much difference as it still wouldn't load and would always revert back to none.

However, I also read that if the computer keeps resetting itself to an arbitrary time and date that it can be symptomatic of a CMOS problem... my computer had been doing this occasionally for a month or two before this happened.

I also tried making a windows vista recovery CD, and tried to boot off that, but still got the same 'Operating System Not Found...' message.

Basically, I want to make sure i've tried everything before I open the case and go poking around inside, as I'd really have no idea what i'm doing, but i'm hoping it's just a loose wire that will be pretty self-evident when I open it up.

Any ideas?

Answer:"Operating system not found" - BIOS or Hard Drive error?

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I have recently updated to the creator version
My files end up in unintended destinations. When I click in the documents tab in the sidebar of the documents screen, it takes me to a ?Documents? folder that appears in ?One Drive? group. Any files that I send from my desktop end up there
Those files are also shown when I open the first ?Documents? folder that appears in the ?Quick Access? group. I have similar problems with ?Pictures? folders
I have attached screen shots that I hope will explain. I want all my files of any description to end up in the ?Documents? folder contained in the ?This PC? group. Can anyone help please?
Incidentally, I don?t understand the purpose of ?One Drive?, and don?t believe that I will have a use for it. Can I remove/disable it?

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Recently, I've been unable to access my F: drive. When I double click on the drive I get en error that says "Application Not Found". I can, however right click on the drive and open it that way, it's just extremely annoying. It doesn't matter what device is set as the F: drive, be it a UBS drive, a virtual drive, or a CD/DVD drive, it gives me the same error. At first I thought maybe there was something wrong with my USB drive, but if I use the same USB drive as E:, G:, H: etc. it works perfectly fine. The problem seems to lie specifically with F: drive itself. I've run all my virus scans (Norton and Malwarebytes) as well as PC Tools Registry Mechanic and found nothing. I even restored my system to about a week ago with no results. Any help would be appreciated.

Answer:Unable to open F: drive, "Application Not Found" error

Hi JROC, Welcome to Seven Forums.

Connect your drive to the pc directly, open Disk Management, look for the drive, right click it and uninstall then reboot with it still connected.

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I am having this really strange error with one of my computers.

My computer (running Windows XP Home) boots normally and I can use it just fine. When I leave it alone for a while though, I come back to a screen with the message "Hard Drive not found." If I reboot the computer it loads normally and I can use the computer like nothing ever happened. It has done this twice now. It doesn't happen while I am using the computer but if it sits for a while this will happen.

Any suggestions as to what this is?


Answer:"No Hard drive found" message after successful boot.

Just an idea: try going to the Power Option?s in Control Panel and turn off the hard disk Sleep ? Turn Off Hard Disk? ?after xx mins? change to Never. Then give it a try, let me know if it works.

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So I have a computer from the Stone Age (a gateway computer from 2001 that runs Windows ME). I was working today on trying to speed it up by doing a number of different things. I was about to run my computer in safe mode, but when I restarted my computer to try to get it into safe mode, I didn't remember how. I pressed the wrong thing and ended up in the "BIOS Setup Utility." I am smart enough to know not to mess with anything in the BIOS, but when I existed from it all I got was a blank black screen with a blinking cursor. I restarted the computer and I got the following message:

"The Hard drive was not found. Consult the Trouble Shooting section of your user' manual, etc."

Now I don't know if I accidentally did something when in the Bios Setup Utility or if my computer coincidently decided to die on me. The computer freezes all the time and gives me all sorts of problems. Should I go the Bios Setup Utility and hit "Load Setup Defaults" and see what happens??? Would doing that at least allow me to figure out if the problem really lies in the BIOS? Would doing that erase my hard drive or will everything be okay?

Please help me... I have some files I want to get off of my computer.

Answer:HELP- Major Computer Prob- "Hard Drive not found"

a computer that old probably needs a CMOS battery replacement. Without it you will not be able to get into BIOS.

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I am having this really strange error with one of my computers.

My computer (running Windows XP Home) boots normally and I can use it just fine. When I leave it alone for a while though, I come back to a screen with the message "Hard Drive not found." If I reboot the computer it loads normally and I can use the computer like nothing ever happened. It has done this twice now. It doesn't happen while I am using the computer but if it sits for a while this will happen.

Any suggestions as to what this is?


Answer:"No Hard drive found" message after successful boot.

Could be an issue with it going into standby mode or the power saving feature where you can cut the power to the HD after a certain amount of time.

Try right click desktop -> properties -> screen saver -> power, and make sure turn off hard disks is set to never (these steps are for win 2000, but I think it works for XP too). You could also turn off standby mode and see if you get the same problems.

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Let me recap, first of all, all of the occurances that may be relevant towards the current issue with my computer.

Actually, let me just start off by saying that I'm running a Gateway desktop that's at least 8 years old - probably more. There's a sticker on my computer which states, "designed for Windows 95." So, an old computer.

Anyway, a few weeks or months ago, my computer began making odd clicking noises. It only seemed to happen when I left my computer on for greater than 24 hours at a time (I live in a dorm.) I think maybe the first time I noticed these noises, a portion of the hard drive in question was damaged or erased. I recovered the files and began turning my computer off every night, and I haven't noticed the noises since.

Also, it should be noted that my computer has two hard drives, one which is about 20GB, that contains all my windows and program files, and another, which is about 40GB, that holds all my miscellaneous media files. The latter is the one which was damaged.

Getting to the point, I turned on my computer a few days ago to find a message indicating that "no operating system was found." I opened it up, just to make sure all the cables were connected, and they seemed to be. Now I'm noticing that Widnows XP only boots up when my media hd isn't connected. When it is connected, Bios does seem to recognize it, but only it, and no other drive. Such would probably be the reason why "no operating sys... Read more

Answer:issue with hard drive and "no operating system found"


Try getting into the Bios and reset the boot order and if you start it up with just the 20gb HDD hooked up what happens?

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I just bought a USB drive (i.e. "memory stick") from Kingston. It works fine on my Windows XP computer, but on my Windows 7 Pro (x64) computer it is failing to work.

It is showing up under Control Panel > System > Device Manager, where it appears under "other devices" with the name of "DT Rubber 3.0", but it has a little "!" in a yellow triangle. And when I right click on it and select Properties, the Device Status is "The drivers for this device are not installed. (Code 28)" however it cant find a driver either on my PC nor when it searches online.

Worse on the Kingston website, it says that there aren't any drivers for this device.

- Any suggestions?


P.S. Here is some more about my USB Drive

Manufacturer: Kingston
Model: Data Traveller R3.0
Rubber 3.0
Capacity: 32GB
Revision Number: 04578-310.A00LF
Written on the metal blade:
04578-310.A00LF 5V
FE 6237279 TAIWAN

Answer:Kingston USB Drive/memory stick - "No driver found"

I have several different model of Kingston USB thumb drives. I haven't had any problems using them in Windows 7 or Windows 8. Non of mine are USB 3 though, is the one your having problems with a USB 3 device? Even if it is it should be backwards compatible with USB 2.0. Have a look at this. Code 28: The drivers for this device are not installed

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Hi,I recently placed an order for parts to build a PC that would be used for gaming. I've never built a PC before, but when I received the parts, I had a friend help me. So far, everything seemed to be working fine.That was, until I got to the part where I have to install the OS to a hard drive. This is past the part where everything goes wrong. I had put in the product key for activation, which was accepted. Then, I checked the license agreement stuff, that went all right. I chose a Custom installation, to install a Clean Copy - normal, I suppose, since this is a brand new, custom built computer.At the part where I want to install Windows, all goes to *censored*. It claims, verbatim, "No drives were found. Click Load Driver to provide a mass storage driver for installation." I've tried a variety of driver software, to no avail. I've had friends from my dorm (which, incidentally, is full of engineering and compsci majors) come in to help, and all were defeated.And given that normal tech support wasn't that helpful (likewise with Google), I decided to just ask the online community directly.From what I can tell, my hard drive is definitely running, for it is giving off warmth during operation. It is a Western Digital Caviar Blue, W3200AAJS model. The storage capacity is 320 GB, and the interface is SATA 3.0 Gb/s. RPM, 7200. Cache, 8 MB. It is connected via two sets of cables: one that goes from the PSU (500W) and another that is a SATA connector.My... Read more

Answer:Problems with hard drive in custom PC, "no drives were found..."

Make shure the drive is connected to right and into the right sata port.  1. How can I tell if SATA is enabled in the mobo? It should be2. If it is enabled, what do I do to get the hard drive to be acknowledged in BIOS? Make shure that it is connected right and if not then make shure its put to boot first in the BIOS3. On the hard drive itself, there is the power connector, the SATA connector, and another socket that has 8 metal pins in it - not the super thin ones, but the slightly thicker, rounder ones. None of the parts I ordered came with any adapter to this. What is it, and is it important?sounds like the jumpers  Dont mess with thisIf the drive is connected right and its set to boot first in the BIOS, try to reconnect it.  If all else fails, your drive is bad

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So I'm really confused as to what I did but... I happened to click some virtualization button in Vista 32bit after just kinda browsing around files. Instantly after doing this my computer randomly restarts. I think nothing of it and continue letting it reboot. It gets through checks and then prompts for the boot disk?... I put in my system builders Vista cd and it tries to reinstall Vista?! I restart my computer again and go to bios to check to see if everything is in line, and I come to find that my computer is not recognizing the Hard Drive now?! I tried to get bios to auto detect it, but it does nothing.

I was thinking of trying to disconnect and reconnect the harddrive and see if it worked then but I doubt that will work.

Please help me out... I have no idea how to fix this problem!


Answer:Hard Drive not found on Vista after clicking "Vitualization"

Do you remember this virtualization 'button', or file is located? I can only think something got funky in Virtual PC, but you mentioned non of that. I'm sure someone more knowledgable will help you out...

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Hi All,

im new to this forum, but i could really use your help. i recentlly just purchaced a gateway M-6784 laptop, and i cant seem to do anything to install windoes XP over my vista operating system. i tryed "kill-hdd" i tryed every advice so far. and all i get is the same message. i install the program on boot up, it goes through the process, and then when it gets to the point os instalation, i get a error message the "NO HARD DRIVE FOUND" cand some one pleeeeaaasee help me here

Answer:Installing windows xp over vista. "no hard drive found"

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Hello. I am working with The 15" Inspiron 3542 laptop and when I went to turn it on this morning, an all black screen came up and this message was written in small white letters near the top,

"internal hard disk drive not found
to resolve this issue, try to reset the drive. No bootable devices--strike F1 to retry boot, F2 enter Setup Menu, F5 enter PSA"
Please help. Thanks,


Answer:HELP - DELL INSPIRON 3542 "Internal hard disk drive not found..."

Hi Brandon,
Welcome to the Dell Community Forum.
Turn on the system, at startup or at Dell logo tap F2 to open BIOS. In the BIOS screen, check what is listed for fixed HDD. If the HDD size is not listed, try reseating the HDD & check if it helps. Refer to the link below for the service manual.
Reply with your findings to proceed further.

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I have a problem with windows saying my 1TB WD HDD isnt there. When I boot my computer up i can see it on the boot menu, but when i log into my computer an error message pops up and says "error: core library not found", and my D: is gone. I boot off of a 64gb SSD. It also seems the problem is getting worse, earlier I could access the HDD but it would randomly disconnect sometimes, and a restart would solve the problem. Awhile after that (few hours or so) it would disconnect whenever i tried to access it. And when i rebooted I could see it again, but if I tried to access it would continue to disconnect. Now whenever I boot I can see it in the boot menu but when I get into windows I get that error message.

Answer:2nd internal hard drive wont appear "error: core library not found"

Have you re-seated the power & data cable to the 1TB HD ?

How does in show up in Disk Management ?

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My friend's hard drive in his Sony Vaio was riddled with viruses, malware, rootkits, you name it. I just had this hard drive in & out of my rig for the past couple days. I got it all set up fine, albeit with Win XP MCE, only installed my ethernet driver, and was all set to put it back in his laptop.

This happened once, & I figured it was a glitch, so I took it back out, into the rig, redid all I'd done, and took a system image of the drive. Now, I've put it back in the laptop, and AGAIN-- Vaio logo, then straight to black screen "Operating System Not Found." I promised him an absolutely no-cost no-risk wipe, (in exchange for him getting me a job) and now this!

Physically the drive is fine. It passed a disk check yesterday, and no clicking ever. The optical drive won't read my Dell OEM Win XP MCE disc, so I popped in my Win 7 disc to at least do a startup repair. It reports no operating systems installed, but is that just cuz there's no win 7 installed? I'm copying that system image over to my external to try that right now. Can I use the system image of XP with the 7 disc?


Answer:EMERGENCY- Sony Vaio "Operating System Not Found" (friend's drive!)

Your friend's computer came to you what OS installed?

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I checked my Processes and I found "servicenow.exe".

Couldn't find anything specific on that .exe searching Google, but there is a website for "ServiceNow". Don't really know what it is or why it's running.

Can't right click/delete the .exe because it says it is being used.
If I try to end the process a message shows up saying:

"Do you want to end the system process "servicenow.exe *32"? Ending this process will shut down the operating system immediately. You will lose all unsaved data. Are you sure you want to continue?"

If I end it after that, I get a BSOD and when the computer restarts, it is still there and running.

BSOD report:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800869FB30
BCP3: FFFFFA800869FE10
BCP4: FFFFF800031DC540
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

I ran Malwarebytes and Avast. Neither picked up that .exe, but Malwarebytes picked up 2 other things.
... Read more

Answer:Unusual process running "servicenow.exe". Other suspicious files found on hard drive

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


We want all our members to perform the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post/attach the logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.


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I apologize if this is on the wrong place in the forum, feel free to move it. Here's my problem.

I am using Windows XP Home. Recently the floppy drive seemed to quit working, but device manager says it IS working.

The problem is whenever I try to use a floppy disk I get an error message saying: "a:\ is not accessible. No ID address mark was found on the floppy disk"

It doesn't matter which floppy disk I try to use...NONE of them will work. It happens even if I put in a blank diskette.

I have not made any changes to my system or done anything else that I can think of to cause this.

I tried unisntalling and reinstalling the floppy drive device driver, which didn't make a difference.

I also tried reformatting a diskette on another XP computer (full format not quick format), then placed a .txt document on the disk. On THAT computer it can see/read the floppy and the text document just fine, but not on MY computer. Whenever I insert the floppy and try to do anything I get the same error message above.

My computer's tech support said there's nothing they can do since the floppy drive IS working.

Can anyone help? Please?

Answer:No "ID Address Mark Found" Floppy drive

The PC can only "see" as far as the interface to tell you the device is working OK.

It cannot tell if the head has died or the drive is out of alignment.

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I recently bought a laptop for myself and as I was trying to install some programs on it, I am noticing that when I open "My Computer" it loads pretty slowly and when I try to run a DVD with autoplay on it, it gives me the "Application Not Found" error.

It runs fine when I right click the CD and open the .exe file myself, but I would like to try to avoid this in the future.

OS: Windows 8.1 64-Bit (I know this is a Win 7 forum, but you guys have helped me out with a previous issue I had on a computer and were very helpful)


Answer:DVD Drive giving "Application not Found" error

Some program you used must have locked the drive to it and you might have removed the program.

Just do this and check whether it helps.

1. Run regedit (Registry Editor)
2. Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
3. Remove or delete MountPoint2 key completely and close Registry Editor.
4. Logoff or restart your PC to take effect.
5. Now check and double click on your DVD drives. Happy Windows computing

Note: Always back up your registry before making any changes. If you inadvertently mess it up, you can always restore the registry.

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Everything was wiped. Os, hd etc. I go to install and it says , "a dvd driver on your pc needs is missing" it had been burned correctly, sata ports have been rearanged from slave master etc. Ide is accurate

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I have a custom built HTPC with a Seagate SATA drive. Media Center halted, and Win7 would not reboot. When I attempt to reinstall Win7 it cannot find the drive (C) - "No drives were found. Click Load Driver to provide a mass storage driver for installation."

My research tells me SATA drives don't have drivers, at least that's what Seagate says.
I've changed BIOS SATA controller from "Enhanced" to "Compatible" with no effect.
Don't know what to try next. Please don?t make me go to Geek Squad J
Any help?

Answer:Win7 "No Drives found" SATA drive

May we get the make and model of your Motherboard?

Also the model of your SATA drive?

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While running chkdsk on my back-up 750 GB HD (Seagate ST3750330AS (Seagate Barracuda 7200.11 - Hard drive - 750 GB) the computer was inadvertantly powered down. On startup, post info said SATA2 (backup) drive "not found".

Drive C and operating system worked fine after losing Drive D. I am running XP with the primary C drive being two seagate (250GB) drives in stripe array and the backup drive above as D:\. The drive spins up at power on.

The checkdisk (with repair) was based on several earlier errors related to D:\$MFT which I was hoping to solve with checkdisk. I'm thinking the interuption resulted in the loss of the ability of the bios to see the drive. I have about 400GB of backup data on the drive.

My critical data is backed up in a third location, but there is much data on the drive that would be "Very nice" to get back. As such, I am not prepared to pay much for recovery. I would like some hints as to how I might recover at least part of data. For example, can I somehow reformat (or partial reformat) and then use free file recovery software to salvage whatever i did not overwrite with the format? Is it possible to rebuild the MFT if that is the cause of my problem? If so, how do I get my system to recognize or "find" the drive in question and what software would i use?

Any suggested path forward, including software, would be appreceiated.


Answer:Recover Data from "Drive Not Found" Failure

7 more replies
Relevance 82%

Hi, guys. I'm having a heck of a time with setting up my wireless network. I have an old desktop wired to Netgear wgt624 and trying to connect my laptop wireless to share internet connection and files between the two computers. I want to transfer all large files from desktop to laptop so I could burn it on DVDs. I used to be able to share internet connection even though laptop speed was significantly lower than desktop it was o.k. for browsing internet. Settings for router: Network authentication=WPA-PSK, Data encryption=TKIP with network key and don't broadcast ssid. In the process of trying to make file sharing work I changed a couple of settings. I changed automatic IP address to static (copied from desktop), created same usernames for both computers (even though it doesn't ask to set a password for some reason), and made some files and drives "shared". Now I can't connect to internet either. It does show network in range however when I click on connect, it tries to connect and the moment it says "connected", the message "No wireless networks were found in range" comes up. Then I refresh network list and it shows my network is connected with excellent signal strength but I can't get online. I feel like giving up on this network thing. It's sooo frustrating. I was so happy when i was able to cruise internet in the livingroom instead of having to stay next to the cable modem but I'm sure it's worth all thi... Read more

Answer:"No wireless networks were found in range" after saying "connected".

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Relevance 82%

Ok, now I get another problem... When I click "install now", I get a msg box that is saying 'no device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK'

What should I do now?

Answer:When I click "install now", it's saying "No device drivers were found"

Is the HD showing in BIOS?

Can you post your specs.
Filling out System Specs
Dont Know What Hardware You Have..??
VistaForums SysInfo Tool - Vista Forums

9 more replies
Relevance 82%

Hey guys, kinda new here, hopefully I'm posting this in the right forum section.

I'm not that super oriented with computers, I'll give it my best shot to explain what's going on here.

In short my PC just won't start. The light turns on, it boots up, and then I get a black screen with text referring to either "Start Up Repair (recommended)"


"Start windows normally"

If I choose start windows normally, it brings me to the black booting screen with the windows flag, then it proceeds to go back and restart the system, going back to the black screen. OR More likely it just stays stuck on the glowing windows flag.

This also occurs if I press F8 and go into safe mode. After listing all the components before going into safe mode, it simply restarts itself and goes right back to the black screen of the two choices.

If I select Start up repair, a grey loading bar appears below that on occasion freezes. If I manually reset the computer try it again, I get to a blue windows default background screen and the message

"Startup Repair
Your computer was unable to start
Startup repair is checking your system for problems...

If problems are found, Startup Repair will fix them automatically. Your computer might restart several times during this process.
No changes will be made to your personal files or information. This might take several minutes.

Searching for problems.. (this is beneath a blue bar that has been going on for at least... Read more

Answer:Windows 7 won't boot past "Starting Windows" possible hard drive issue

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Relevance 81.59%

I am trying to reload XP on a dell dimensions 8400 and when I go to the bios to change the boot sequence to the cd rom drive, it is "not present"

how do I change the bios to have it read the cd rom drive?

Answer:CD rom drive "not Present" on XP reinstall

CD rom not present on XP reinstall

it says the hard drive is available in front of the cd and dvd drives.

the A drive and USB are available when I go to the bios. The 2 disc drives both have the "not present" message after the hard drive in the boot sequence screens

can I load the recovery disc to usb?

can I swap the hard drive to another computer? I also have a dell dimensions

7 more replies
Relevance 81.59%

i jus install one of my old hard drives in my computer. i want to move all my stuff off my old hard drive to my new one that is already installed but my computer wont let me do it. i go to my computer but it dosent have the old hard drive. i go to make sure my computer can find it it does in booth the bios and in computer management. how do i get it to show in "my computer"

Answer:Hard drive cant be found in "my computer"

a little more info - make and model of PC -
Make and model of hardrive if possible - is it IDE - if so have you set the correct jumpers

some more info please

2 more replies
Relevance 81.59%

My problem is with my Lightscribe drive. Yes, I know there are threads elsewhere dealing with the drives, but I'm in a bit of an unusual situation, very similar to this one, but not exactly.

My drive is NOT recognized as a Lightscribe drive. More accurately, all of my labeling software (Sure Thing, Roxio, Lightscribe, Essentials, etc.) all report the same thing - "no Lightscribe device/drive found". They lie!

Up until as recently as 3 weeks ago, the drive was working fine. Then, a few days ago, right after Windows sent out all of those updates in one day (about 15 on the 10th of December), I tried to make a label and it said "Lightscribe device not found".

I went the HP Tech Support route and the Windows support route (still in progress there). Tried everything that I could come up with and no joy. Here's the list so far:

Reboot - nothing
Restore point - no change
Registry Edit, delete upper/lower limits - no change
Updated driver -no change
Uninstalled/reinstalled in DM (no errors found, no "troubleshoot" option in Properties, device reported as "working properly" - no change
Tried it in Safe Mode - drive still not found
Used Recovery Console to reinstall Lightscribe Host Software - no change
Physically replaced drive with new one - no change
Repeat all of the above with new drive - no fix

The drive works well in ALL aspects, EXCEPT as a Lightscribe drive. Reads, burns, etc. No problem. Just seems to be set on denying i... Read more

Answer:LightScribe Drive/Device "Not Found"

Check here for updated software.
There is also a diagnostic utility to help fix problems.

2 more replies
Relevance 81.59%

Below is the message i get when I double click my harddrive:Program not foundWindows cannot find cdstart.exe.This program is need for opening files of file type 'File'.Type in the executable file to be used instead:(typeable box goes here)(Buttons) OK   Cancel    BrowseWhen I right click my harddrive, istead of open, it says Autoplay in bold. Then the other commands like Open and Explore. I can still access all of my hard drive. Anyone know what could be buggy?

Answer:Hard Drive ("Program not found")

When did your problem first occur?Scan for viruses, spyware and Trojan Horses.

10 more replies
Relevance 81.59%

My problem is with my Lightscribe drive. Yes, I know there are threads elsewhere dealing with the drives, but I'm in a bit of an unusual situation, very similar to this one, but not exactly.

My drive is NOT recognized as a Lightscribe drive. More accurately, all of my labeling software (Sure Thing, Roxio, Lightscribe, Essentials, etc.) all report the same thing - "no Lightscribe device/drive found". They lie! :-)

Up until as recently as 3 weeks ago, the drive was working fine. Then, a few days ago, right after Windows sent out all of those updates in one day (about 15 on the 10th of December), I tried to make a label and it said "Lightscribe device not found".

I went the HP Tech Support route and the Windows support route (still in progress there). Tried everything that I could come up with and no joy. Here's the list so far:

Reboot - nothing
Restore point - no change
Registry Edit, delete upper/lower limits - no change
Updated driver -no change
Static Electric release - useless
Uninstalled/reinstalled in DM (no errors found, no "troubleshoot" option in Properties, device reported as "working properly" - no change
Tried it in Safe Mode - drive still not found
Tried New User Account, clean boot, etc. -no change
Used Recovery Console to reinstall Lightscribe Host Software - no change
Physically replaced drive with new one - no change
Repeated all of the above with new drive - no fix

The drive works well in ALL aspects, EXCEPT a... Read more

Answer:LightScribe Drive/Device "Not Found"

Originally Posted by GWoolf

Reboot - nothing
Restore point - no change
Registry Edit, delete upper/lower limits - no change
Updated driver -no change
Static Electric release - useless
Uninstalled/reinstalled in DM (no errors found, no "troubleshoot" option in Properties, device reported as "working properly" - no change
Tried it in Safe Mode - drive still not found
Tried New User Account, clean boot, etc. -no change
Used Recovery Console to reinstall Lightscribe Host Software - no change
Physically replaced drive with new one - no change
Repeated all of the above with new drive - no fix


Have you tried uninstalling the updates and then uninstalling/reinstalling the drivers?
That would probably eliminate the updates as suspect if it works. I have lightscribe and the updates did nothing to it/ still works.
Man, all that software and no recent complete pc backups?

8 more replies
Relevance 81.59%

I've had a toshiba satellite p15-s479 for a little over a year and a half now, and I have some real problems. First off, about 2 weeks after my warranty expired, my cd drive crashed and no longer works. To replace it, I bought a sony dual layer usb dvd burner. It works perfectly fine.

Now, more recently, my hard drive crashed. I bought a new one online, but it wasn't formatted so I also bought an enclosure that turns it into a USB mass storage device. Now here is my problem:

I set bios up to boot the sony usb disk drive with my laptop's recovery disk in it, and it starts to work fine (shows windows 98 loading) and then very quickly it says drivers not found, and goes on to say no cd/net....

Does anyone know what I can do? I've heard of booting from a boot disk with generic cd drivers, but it really is way over my head. My only other option is to possibly download a free distro of linux and install it on the hard drive while it is a USB mass storage device, but I don't have enough time on another computer to do this. HELP!!!!

Answer:booting w/ USB cd-rom drive "no drivers found" Help!

6 more replies
Relevance 81.59%

I recently installed a hard drive onto my computer. It had previously been used, and has windows on it, although I am not booting from it. I would like to take some files off it before I format the hard drive. However, when I click on it to open, it says "G:/ Application not found".

Also, when I try to format it, it says I have application running from it, although I do not, and when I try to format it using an outside program (CCleaner), it says Access Denied.

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Relevance 81.18%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Relevance 79.95%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Relevance 79.95%

windows xp
google and/or IE 8

jus started happening,,,maybe been a week now.
anybody got some ideas????

Answer:"server not found" or "connection timed out" ?

Can you get on the internet at all?

2 more replies
Relevance 79.95%

So I'm running Vista Ultimate, and have had no problems up with the CD drive whatsoever. But now, seemingly randomly, when I click on the "CD Drive" icon, it says "G:\ Application not found." When I go into My Computer, I click on it and it says the same thing. If I have a game CD in that is already installed, I can click on its icon and it will run fine, and whenever I put a CD in, it sounds like it's spinning. I have looked all over every forum I could find, but I haven't found a good way to fix this (other than replacing it, which will be a pain). I'm not awesome with computers, so please simplify any explanation as much as possible.

Answer:CD drive "Application not found"

hi and welcome here is one possible please rad it carefully and if when carrying out the instructions you find only one of the filters mentioned remove it

1 more replies
Relevance 79.95%

I'm having a problem with my internal DVD burner in Vista Ultimate 64-bit.

The drive appears in My Computer, but it does not recognize any discs. When I click on the drive to open it, I get the following message:


Application not found

This occurred after I installed DVD Decrypter. I have uninstall the program since and it didn't solve the problem. The only other post I could find on this specific error talked about how it might be an issue with autorun.inf, but it doesn't explain how to fix that or if that worked for the guy.

Before this error, I encountered the same problem previously discussed on this site where Windows stopped recognizing my CD drives after a Vista update. I changed the registry by deleting the upper and lower limit entries for cdrom.sys, and that fixed the problem. However, I tried the same method to solve this problem, but it didn't work because I no longer have the upper and lower limits to delete.

Any help or advice would be appreciated. I have an external USB DVD burner that still works, but it's still annoying to have an internal drive in a brand new computer that doesn't work.

Thanks all.

More replies
Relevance 79.95%

I have Windows XP on a Dell Dimension 8300. I just did an exact motherboard replacement. Now when the monitor turns on it says there was a fault at (Isim) and Primary Drive 0 not found. Hard Drive Not Found. Press F1 to reboot or F2 for setup. I've reseated everything I could find.

Answer:"Hard Drive not found"

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Relevance 79.13%

How to remove the "Authenticated Users" "Create Folders" permission from the root of the C Drive via command-line?
I know this question has been asked many times before, but nothing works for us!
We tried the following:
Take ownership: I cannot take ownership using the Administrator account (local and Domain Admin accounts) of the root C:. Error Access Denied
Cuurent root C: owner is TrustedInstaller and acnnot be changed.
We cannot change or remove the Create Folders permission of the Authenticated Users of the root C: . Error Access Denied.
Drive C: is hidden via GPO, but many users can enter it from the File-Explorer and create folders in the root C:.
We do not want -for many reasons- to Block/ Prevent Access to C: via GPO.
We also tried to run cacls and/or icacls under the system-account (PSEXEC -i -s -d CMD). Error Access Denied.
icacls C:\ /deny *S-1-5-11:(NP)(AD)
Error Access Denied.
icacls C:\ /remove:g *S-1-5-11
Error Access Denied.
cacls c:\ /e /c /R "Authenticated Users"
Error Access Denied.
Also using GPO "Computer Configuration\Security Settings\Restricted Groups ..." does not work!
Now we have this issue on over 450 pc's on our network. Nothing work. Please help! How to remove the "Authenticated Users" "Create Folders" permission from the root of the C: Drive on command-line?


More replies
Relevance 79.13%

As this question was never answered I'll post it verbatim with my own comments below,
See original post here;

In all operating systems up to Vista, the flash drive's "active" light turns off when I go through the disconnect procedure; but, in Vista, it doesn't. I have traditionally used this as part of my explanation to others (and a convenience to myself) about when to not to remove the flash drive from its USB port.

This is a problem common to all Vista systems I've seen.

Why does the light not turn off in Vista?

And, is there an easy way to correct this?

Additional information: I have eliminated this problem being hardware-related. I have loaded Vista onto one of my systems here that previously had Windows 2000, then XP on it and it was only with the loading of Vista that the problem developed on this system. Just to be absolutely sure, I did a restore of a previous image of Windows 2000 and the problem went away again. I put Vista back on and the problem came back. So, this is strictly a Vista problem.Click to expand...

I have had the same problem with every Vista system I have used and every flash drive (note this means SSD NAND flash not HDD's or card adapters). AS the last discussion degraded into useless questions about hardware and other OS's let's get a confirmation that someone out there actually has a flash drive that turns its activ... Read more

Answer:Flash drive's "active" light doesn't turn off in Vista when "safely removed"

have done a litte research and testing in my lab on several machines and have confirmd the problem. What it seems to indicate to me is that, in Vista, the light simply indicates power, not data transfer. Whenever I am transferring data, the light blinks.

While I have never actually tested it, I do not belive that the "safely remove" feature actually kills all power to the USB port in XP. If that is the case, then there is really no danger as long as vista has acknowledged the disconnect and knows not to try to write data to the drive.

2 more replies
Relevance 79.13%

I just upgraded from Vista Home Premium to Win7 professional x64 hoping to fix the above mentioned problem. After a complete re-install Im getting the same errors.

Im not sure of the proper terminology here, but during startup the computer does a scan of all hardware and "Volume 0" has a "failed" message.

The odd thing is that sometimes after a few restarts and pointless boot menu visits the computer starts up fine.

I tried windows repair feature by booting from the disk, but when I get to the window where i select the operating system to repair, its empty. Drive C, where the operating system is, is not showing.

I have a feeling that the hard drive itself has gone bad and is very unstable. Please let me know if I'm missing something or we just need to get a new HD.

Thank you

Answer:Win7 pro startup error "Boot MGR missing"/"Operating System Not Found

What type of hdd do you have. For example if you have a Seagate drive, there is software you can run to do a diagonostic on the hdd before the operating system boots.
This would be a good idea, especially if you were having same issues when Vista Home Premium was installed first.

Do you have more than one hdd installed. If yes, make sure in BIOS settings, the proper drive is selected for First Boot. And better yet make sure its the only drive attached when booting.

9 more replies
Relevance 78.72%

I added a slave drive to my Windows XP Pro computer, and it appears to work properly.

However, when I open the "Documents and Settings" folder (on the slave drive E:\, which is Windows XP Home Edition -- not XP Pro), I do not see any of my documents, sub-folders, etc. There should be MANY sub-folders (inside the "My Documents" folder which isn't even visible), with hundreds of documents, jpgs, etc. within it.

When that drive is installed as the Primary drive in my other computer, the User "Larry" (which is me) has all Administrative privileges. On the computer that I'm running now (with the slave drive in it), I also have Administrator privileges. I own both computers.

My User Name "Larry" is password-protected when I login to Windows (when the drive is Primary and installed into my main computer (not this computer with XP Pro).

I've tried clicking on all the users; Administrator, Default User, Larry, Guest, etc. (Note: I get an "Access Denied" error when clicking on the Guest "Documents and Settings" folder).

So, the questions are:

1. Why can't I see any files or subdirectories in the "Documents and Settings" folder on the slave drive?

2. There's supposed to be a folder named "My Documents," but I can't find it. Normally, that path is "C:\Documents and Settings\My Documents".
--- Where is that folder? It contains all the files I'm looking for.
... Read more

Answer:Solved: Slave drive "Access Denied" on "Documents and Settings" Folder

Follow the directions here to take ownership of a file or folder.

2 more replies
Relevance 78.72%

The hard drive is a Western Digital 320 GB that I've had plugged into this computer before (and worked). Then i got a virus and had to do a recovery of windows.

Ever since then I can't get windows to recognize/show it in my computer. I just "disabled" and "enabled" it in device manager to no effect. I have a C, D, and E drive which are: two partitions on the hard drive, and then the CD drive (respectively).

So i'm stuck, not sure where to proceed since it's obviously not the hard drive itself, I use it on my xbox all the time. What next?

Answer:External Hard Drive doesn't show up in "my computer" but does in "device manager"

Does it show in Disk Management ? ?
Right clik My Manage...then Disk Management.
Find the drive...right clik it and select Properties.
Report back with your findings.

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Relevance 78.72%

I'm running Windows 7 on a DELL XPS. Before this happened a disk scan was running and I reset the computer before it was finished. It restarted the first time, but by the time I got back to the computer it was on the "Strike f1 to retry boot" screen.I've tried turning on CAPS LOCK, NUM LOCK & SCROLL LOCK and hitting ALT - E,F,B, but that did not seem to work. I don't know if I did the combination work or something, but I tried a variety of combos and none of them seemed to work. I also tried reloading the default settings in the Boot options menu and that did not seem to help either. I've read resetting the BIOS is a possible solution, but I'm not sure what the next step is at this point.Any help would be greatly appreciated.* UPDATE: I just ran a diagnostics test and it said Error Code 0141 - No Drive Detected

Answer:Getting "Strike f1 to retry boot" "Error Code 0141 - No Drive Detected"

Its having issues detecting the hard drive. What is the exact make/model number of this computer?Curious as to why you didnt allow it to finish properly? Did it take forever getting hung at a certain point of the scandisk in which you told it to reboot because it was not progressing further? I have a strong feeling you will need to replace the hard drive. The system sensed an issue with the drive before it died and it attempted a scandisk to try to repair, and right now it sounds like the issue with the drive got worse from the point in which the system detected a scandisk was necessary to correct for errors.

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Relevance 78.31%

I was copying (cut and paste) data from one external hard drive (a 250 GB IDE Maxtor in a Adaptec USB enclosure) to another external (a 400 GB IDE Samsung in a Roswill USB enclosure). During the move. During this move, my Thinkpad T43p encountered a NMI Parity error, to which I'm still unsure what caused it, though I think it may have been my Dock II screwing stuff up. I did memtest 10 times over and my memory passed, so I am assuming its my Dock II. ANYWAYS...

So the NMI Parity error was a blue screen, and I restarted the computer. After the restart I noticed the Maxtor external hard drive was missing from my drive list, and in disk management it show as an uninitialized disk.

Okay, no biggie, I've dealt with this before. I tried using GetDataBack for NTFS, that failed to recover. Also failed were Active Partition recovery, Data Doctor Recovery, File Recovery, Restorer 2000, TestDisk, and ZAR.

I'm guessing my Master File Table is trashed and I can't recover it.

Does anyone have any ideas?

Answer:"Hard Drive Catastrophic Failure" or "The night is darkest before dawn"

Zar should have recovered it (if the data is recoverable)
Also (you may already realize this now) in future Copy and paste

More recovery tools here

4 more replies
Relevance 78.31%

I just installed a new 60gb hard drive as a back up to put my movie files on,it installed fine and it works fine but i get "windows milenium emergancy boot" when i boot the system up .I don"t know if this error is serious but I do know that the system seems less stable in this boot mode..can someone please help? thanx

Answer:after installing new "hard drive" it starts with "windows emergency boot"

closing duplicate, view this thread

1 more replies
Relevance 78.31%

i got infected with "vbs" through someone's usb, i ran "Flash_Disinfector", then installed "kaspersky 7", scaned the whole computer, it also deleted vbs trojan. However, after that when i tried to open my computer by clicking on its icon, it did not open, i tried to open it fron strat up, but the result was same. all others like my documents etc were all right, i open my computer through my documents, opened my c drive, when i tried to open further any folder present present in the C drive it gave me the error ( i am including the error meggage in attachment), howerever all my folders were not having any shortcut sign & it was same with all folders present in all my drives, but when i wrote the name of the folder in the address bar, it opened normaly, so now i cannot open my computer through its icon plus all the folders present in my hard drive. please help me to sort this thing out.

Answer:infected with "vbs", used "Flash_Disinfector" & folders on hard drive unable to open

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Relevance 78.31%

infected with "vbs", used "Flash_Disinfector" & folders on hard drive unable to open
i got infected with "vbs" through someone's usb, i ran "Flash_Disinfector", then installed "kaspersky 7", scaned the whole computer, it also deleted vbs trojan. However, after that when i tried to open my computer by clicking on its icon, it did not open, i tried to open it fron strat up, but the result was same. all others like my documents etc were all right, i open my computer through my documents, opened my c drive, when i tried to open further any folder present present in the C drive it gave me the error, that is,this item "1002931234.vbs" that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut? Howerever all my folders were not having any shortcut sign & it was same with all folders present in all my drives, but when i wrote the name of the folder in the address bar, it opened normaly, so now i cannot open my computer through its icon plus all the folders present in my hard drive. please help me to sort this thing out.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Nadeem_Ahmad at 14:54:49.54 on Sat 03/13/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1975.1542 [GMT 8:00]

AV: Kaspersky Anti-Virus *On-access scanning disable... Read more

Answer:infected with "vbs", afte "Flash_Disinfector" all folders on hard drive don't open

Hello buct,

It will require more than 1 round to clean the system. Please stay with me until given the 'all clear' even if symptoms seem to abate.

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT- Save ComboFix.exe to your Desktop


Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal.


Double click on combofix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes,... Read more

10 more replies
Relevance 78.31%

I got a Vista Business from school, however, when I booted up with the DVD, and after I click INSTALL NOW, the message "no device drivers were found" came up, what happen ? please help

Answer:installing Vista Business....""no device drivers were found" came up

Post your motherboard model and hard drive interface. It may be a problem with an unsupported chipset. You might have to copy the appropriate drivers to a CD/floppy/USB flash drive to use during setup.

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I added some apps from the Store to my initial Owner/Admin account on Win 8.1. Today, I wanted to have them show on the account that will be used for everyday non-admin stuff. I logged into Microsoft with this account and attempted to add them to show on this account (after temporarily promoting account to Admin). Store said it was "already installed." So....I logged back into initial owner/admin account, and used the "uninstall" (not just unpin) option on the bottom of the Start Screen, thinking that I couldn't have them on two accounts so I'll get rid of them on one account. But...when I went back to install the apps on the new account from the Store, I get the same message. I looked for the apps via Control Panel, but nothing shows.

How can I get these apps to install/reinstall when they think they're already there? Are they on my machine where I can actually see/remove/use them? Where are they hiding? I'm stumped.

Answer:How can I "reinstall" an "uninstalled" app from store?

hmmm, my2cents, I see your response in my notification email, but not here...

You said: I'm not an apps guy at all. In fact, I don't even have an MS login; however, I have read that you can go to the store,
right-click, and select "your apps" to possibly do what you are describing.

Tried that, but same result, it shows as "my app" but I can't install it because the Store thinks it's installed already.

Guess I should have sought advice BEFORE uninstalling those things.

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My Vista laptop has worked free from problems for a while but last day when I tried to normally boot it, it said "operative system not found" and "PXE-EX1; media test failure. check cable" and so forth.

And then, when I tried to re-install or perhaps restore Vista, when the "Where do you want to install Windows?" comes up, it says that "No drivers were found", altough they were in some weeks ago.

What should I do? Has my computer gone to inevitable death, or is there anything i can do?

Answer:Vista "OS not found" + "no drivers were found"

No drivers were foundClick to expand...

it actually said "no drives were found"

Sounds like the hard drive died (most likely) or the data cable connecting it to the motherboard has gone bad, what make and exact model is the laptop?

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Ok, so I got my Maxtor 300 Gig SATA Hard Drive and used the XP utility to create it. This is the first time I did that--I was so used to using Fdisk, I always did it that way in the past. Anyway, I'm using it as a data drive and followed the wizard in XP and ended up with a "Dynamic" volume instead of basic. I guess that's the default when you go through the wizard--I just kept clicling the "next" not even really paying attention to the choices as I usually do since I'm impatient!

Anway, I Googled and noted you need this for RAID drives and its not recognized in OS other than 2000 and XP, but is there any advantage to it? I'm not running a RAID configuration and my main OS disc is "basic". Does it matter? I can change it to basic it seems pretty easily according to MS article on it.

Answer:Can't change "Dynamic" to "Basic" volume on SATA drive

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Hi there,

I didn't really know how to google for this (although I did), so I didn't find anything proper and like to ask you: How do I remove the "labels" from drive types in "Computer" window? What I mean:
These labels above the different drives are really annoying, as I'm accustomed at one item after another and somehow one could change it to that view in every OS every since (XP, Vista), but now it doesn't seem to work? (I tried all the context menu items )

Any ideas? Thanks for your help in advance, much appreciated!

Kind regards

Answer:Remove "labels" from drive types in "Computer" window?

you can change the view a bit by using the button highlighted below - i don't know if you can remove the labels though...

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When I right click on my C & D drive in My Computer the Open and Explore words in in odd characters and clicking on them does nothing. This happened after I used a USB key on another computer that had these characters. How do I fix this?

Answer:Solved: Right Click C Drive "Open" &amp; "Explore" in odd characters

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I am going 'round & 'round with this issue. I log on as limited user account for security. However, when I am on that acct, I cannot copy files to the external HP drive - I have to switch over to the admin user account to do so. In order to use the limited account for this operation, I have read that you should disable simple file sharing, (on admin acct), then rt clik on the file u want to copy - this then opens a menu with security tab where you are supposed to be able to give full control to the limited acct for that file. My admin acct that brings up this menu has those boxes to check grayed out. Also, do you have to rt click and give full permission for any file that you want to copy? (once you have this all figured out) - Seems a bit cumbersome. Any ideas anyone?? Thanks.

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Many of my folders including c:\ and Windows as well as documents show up as Pictures and videos in the explorer window.

While most other folders views can be customized to show as All Items, Documents, Pictures etc. The customize option is not available for C: or c:\windows. (Using the properties pane)

The top headers for the view are name, date taken, tags, size. I have tried to change the view by selecting the right columns but it gets reset.

How do I change the view properties of the c drive or the system directories.


Answer:C drive contents displayed as "pictures and videos" instead of as "all items."

What version of Windows are you running?

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I used a DriveWire - Universal Hard Drive Adapter (IDE / PATA / SATA to USB HDD Adapter) to hook up A 3.5" Hard Drive (Samsung model HD502HJ) to my desktop in an attempt to get my wife's files off her old desktop machine and merge them into mine. It all started off fine, the drive was recognized and I could see the files when I plugged in the USB cord. I started a NOD32 scan of the drive and a few minutes later a spark flew off my power strip and the fuse blew - looks like a letter opener shorted between two of the plugs. I think I killed the hard drive.

I replaced the power strip and started everything back up. The drive spins, but no longer is recognized by the computer when plugged in (no drive letter for it). Under Disk Management, I see the disk listed as "unknown" and "not initialized". Originally I had the option to right click and select "Initialize", and I was given option to use two partitiion styles (MBR or GPT).. I tried both to no avail, and get the "device is not ready" message.

I can right click select "Offline", and get the same message. right-click "Properties" say the device is working properly.

I plugged in another drive on the hard drive adapter and it works (so it's not the vault of the adapter). I try the same setup on my laptop and get the same results.

So I'm pretty sure I killed the drive. I just care about getting pictures and documents off it. Any advise? I know t... Read more

Answer:Hard Drive "Not Initialized", "device is not ready",won't recognize

If you have killed the drive, there isn't very much you do about it. Even experts cannot sometimes recover anything, and it's just a wast of money.

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New installation of windows 7 ultimate 32bit and on trying to copy a 38gb folder from c drive to d drive, pc gives bsod.
Lately playing world of tanks is resulting in system lock ups,please can anyone help


Answer:bsod copying files from "c" to "d" drive and system lock ups

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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My hard drive not showing in "my computer" or "Disk Management" but is showing under device manager. I got the hard drive from a friend and his dad had put a Password encryption on it. Any Ideas?

Answer:Hard drive not showing in "my computer" or "Disk Managment" help?

Have you installed the Windows 10 anniversary update, could be that giving problems i lost my 3 TB HD but luckily came back when i rebooted

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My hard drive not showing in "my computer" or "Disk Management" but is showing under device manager. I got the hard drive from a friend and his dad had put a Password encryption on it. Any Ideas?

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I have four external drives (FAT32) and opened Partition Magic a couple of days ago. It said one drive was "BAD". MS Disk Administrator says drive is "Healthy".

I am able to access this drive through Windows Explorer and do anything I want with the data. This appears to be a false reading by Partition Magic but I am not completely convinced of this because it has been such a good program for many years.

Do you think I have a failing drive?

Answer:Partition Magic says drive "BAD". Disk Administrator says "Healthy"

I wouldn't trust either program. Find out the manufacturer of the hard drive and download their hard drive diagnostics. The manufacturer's own tests should give you a much better idea if its in good shape or not.

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When I boot my system I see this error and then the system will just finish boot and will then just die and start reboot
what the problem,

this is what i receive
"Primary IDE channel no 80 conductor cable installed" error mesasge

Answer:"Primary IDE channel no 80 conductor cable installed" error mesasge

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In Windows 10 Mail app, my Outlook account is set to sync "as items arrive". My Gmail account is set to "based on my usage", but it shows that it is currently using "as items arrive". I want to set my IMAP account to "as items arrive", but that option is not available. It is my understanding that only two accounts can use "as items arrive". How do I make the IMAP account sync "as items arrive"? Also, the IMAP account does not show up in the Calendar app, but the other two accounts are there.

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