Computer Support Forum

Shutdown error: STOP:0xc000021a 0x00000000 (0x00000000 0x00000000)

Question: Shutdown error: STOP:0xc000021a 0x00000000 (0x00000000 0x00000000)

On WinXP when I shut my computer down, at the end of shutdown process I get a blue screen message saying:

STOP: c000021a Fatal system error. The Windows Logon Process system process terminated unexpectidly with a state of 0x00000000 (0x00000000 0x00000000)
The system has been shut down.

It is doing no harm to my computer but I have to turn off the power to shut it down. Does anyone know how to fix it?

More replies
Relevance 100%
Preferred Solution: Shutdown error: STOP:0xc000021a 0x00000000 (0x00000000 0x00000000)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 154.57%

I was doing a search online to see what this error was and I noticed that it could be any number of I figured I would post on here to see if anyone had any insight to help me out. Here is the Error Message that I get. I got the error message while running my virus scanner, the scan gets about 75% done and goes to a blue screen with this error.


A problem has been detected and windows has been shut down to prevent damage to your computer.

A wait operation,attach process, or yield was attempted from DPC routine.

If this is the first time you’ve seen this stop error screen, restart your computer.If this screen appears again,follow these steps:

Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue,disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components,restart your computer, press F8 to select Advanced Starup options, and then select safe mode.

Technical information:

*** STOP: 0x000000B8 (0X00000000,0X00000000,0X00000000,0X00000000)

Begninning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I have already completely wiped out my hard drive and re-installed Windows XP. I also seen this in anot... Read more

Answer:0x000000B8 (0X00000000,0X00000000,0X00000000,0X00000000) Error Message on XP

I just found a program called ParetoLogic PC Health Advisor...running the program now, hopefully if fixes the said is was a Micorsoft Partner Program so I am trying it out...I will post again if it fixes the issue. Thanks again

1 more replies
Relevance 153.99%

Hi There,
I have an HP Pavilion Elite M9150F desktop tower that has just recently encountered the dreaded ?Blue Screen of Death? with the error stating: ***STOP: 0x000000A5 (0x0001000A, 0x00000000, 0x00000000 ,0x00000000)
I have seen and dealt with blue screens before, but this one seems to be the most difficult to date. The history of this unit is quite simple, it has remained in its original state with the exception of upgrading the OS from Windows Vista Home Premium 32 bit to Windows 7 Home Premium 32 bit and of course windows and hardware updates. This machine has performed great for what I need it to do, until recently.
The specs for this machine can be located on this website:
The symptoms started I think, when I downloaded and installed an updated driver for my Nvidia Geforce 8500GT video card in September 2012. Things seemed to be OK with the new driver, then about a week later I went to boot up the system and it Black Screened, nothing, but I could hear the Windows startup tune on the speakers. I forced shut down and rebooted. It rebooted OK and worked fine, life went on. Now, the next thing that happened just a few nights ago (I have no idea if this has any relevance whatsoever, I?m not an electronics genius, I will reluctantly include it)) I was attempting to hook up my wife?s new Blackberry 9360 to our wireless home network and activate it on the Enterprise server. I suc... Read more

Answer:BSOD STOP: 0x000000A5 (0x0001000A, 0x00000000, 0x00000000 ,0x00000000)

Follow the instructions here>
Lets see if the BSOD dump file(s) can tell us whats going on.

15 more replies
Relevance 148.19%

On Windows Xp, everytime that I shut my computer down, I get a blue screen message sayingL

STOP: c000021a Fatal system error. The windows logon system process terminated unex[ectidly with a state of 0x00000000 (0x00000000 0x00000000)

The system has been shut down
As far as I can tell it is doing no harm to my computer but has become an annoyance as I must turn off the plug to shut it down. Does anyone know how to fix it?

More replies
Relevance 147.9%

BSOD... how to fix it?

Answer:stop error 0x00000000 (0x00000000 0x00000000)

Here's Microsoft's advice on:How to troubleshoot a "STOP 0xC000021A" error three most important things in computing:1. Backups, 2. Backups and 3. Backups.

12 more replies
Relevance 146.16%

I'm stuck in the boot loop as well, running XP Pro SP2..right after the splash screen as its loading (what seems to be) drivers, my screen goes blank and restarts. I've tried safe mode, as well as last known working config to no avail...I then turn off the auto restart on failure, from the safe mode screen and after the splash, where it would normally restart, my hdd stops spinning and the BSOD comes up with the titled error code, and (the windows logon process system process terminated unexpectedly with a status of 0x0000022 (0x00000000 0x00000000) the system has been shut down...)
I've walked that lonely road .. the only road that I have ever known.. the one where I install xp pro sp3 on another hard drive.. boot off that one ran chkdsk several times... no bad sectors... I've tried to repair the install with my windows cd.. but I guess the sp3 cd won't do that for an sp2 install.. and I personally don't think its a boot issue because it wouldn't load the splash for that matter..I think it may be a driver, I can't log into that install to fix anything within the registry... would it be possible for me to fix it from within the sp3 side or would I be able to transfer the sp2 drivers folders and change the all programs paths from my start menu. I have so much music equipment and software, not to mention plugins, and samples.. it would be more time consuming than it was GOOGLING for 3 days how to fix it..and writing that sentence..... Read more

Answer:Stop: c000021a {Fatal System Error} 0x0000022 (0x00000000 0x00000000)

Why are you only running XP, Service Pack 2? You should be up to SP3 and Windows Updates beyond. It was released years ago. It is important to keep up with Service Packs. Is your copy of Windows legal?

5 more replies
Relevance 145.58%

I have searched all forums and found no similar case.

After a checkdisc by my computer i cannot boot my computer past the boot screen where it resets sometimes giving the following error code. When i use my manufactures restore disc to reinstall windows it again tries to start up windows (with the grey boot up) but still gives the same error code and resets. Also when i press F10 to install a new version of windows it says it cannot detect a hardisc and press F3 to restart.
I have tried all the different startup modes (safe mode, debug etc.) and have ensured the harddisc drivers are installed by pressing F6 (uses a floppy disc to upload drivers).
I only have a restore disc and i cannot get the XP disc because my manufacturer has gone bust, my PC spec is:
XP Home SP2
ATi 256mb 9600
Promise 160gb hdd RAID.
Thanks in advance.

STOP: 0x000007B (0xF898664C, 0xC000034, 0x00000000, 0x00000000)

Answer:STOP: 0x000007B (0xF898664C, 0xC000034, 0x00000000, 0x00000000) error

This problem may occur if your computer uses an add-on PCI adapter that has an integrated PCI-to-PCI bridge and graphics adaptor. An example of this type of device is a remote access adapter that has multiple, integrated devices such as graphics and integrated device electronics (IDE) or Advanced Technology Attachment (ATA) controllers.

This problem occurs because the ISA Enable and VGA Enable bridge control registers may become incorrectly set. Therefore, the boot controller may not be assigned the correct PCI resources. If the boot controller is not assigned the correct PCI resources during the startup process, the hard disk from which Windows starts becomes inaccessible. Therefore, you experience the Stop error that is mentioned in the "Symptoms" section.

To resolve this problem, follow these steps:
1. Use the Recovery Console method as described in Microsoft Knowledge Base article 875350 to uninstall Windows XP SP2.

For more information about how to uninstall Windows XP Service Pack 2 by using the Recovery Console, click the following article number to view the article in the Microsoft Knowledge Base:
875350 ( How to remove Windows XP Service Pack 2 from your computer
2. Install hotfix 890463.
3. Reinstall Windows XP SP2.
This is what Microsoft has to say on the error, since you don't have the Install disk you probably don't have the recovery console acce... Read more

3 more replies
Relevance 137.75%

I have encountered a particularly odd problem yesterday that I have been unable to resolve on the T61p.  The system fails to boot with Vista giving a BSOD with the message STOP: 0x0000007B (0x80399BB0, 0xC0000034, 0x00000000, 0x00000000).  When I try to boot the recovery partition via the ThinkVantage selector, the system goes through the boot process until the scrolling windows bar and then ends with a blank black screen.  Using a Vista Recovery CD results in the system displaying simply a cursor and wall paper image with nothing else.  I get the same result when booting from a new Vista Ultimate DVD - the system simply stops at the screen with wall paper and cursor.  Please advise on how I should proceed next.  The system does have the Turbo-memory onboard, but I am unsure whether this is related since the error messages from that thread seem to indicate a different BSOD error message.  Thanks in advance.Wei 


Go to Solution.

Answer:T61p Vista BSOD with STOP: 0x0000007B (0x80399BB0, 0xC0000034, 0x00000000, 0x00000000)

I had an issue when I first rcvd my t61p where I could not get windows running. It turned out that my friend, who knows thinkpads better than the service personnel do, suggested i go into the BIOs and change the setting on the SATA to compatability mode. It allowed me to get windows loaded. Turned out the Turbo memory is causing issues with the sys. ??? not sure why. I then checked the devices to see if the turbo mem. was working properly, it wasn't. The only way I could get it to work was to update to the Intel driver from their site, not the Lenovo supplied driver. Then I went into the BIOS and changed the SATA setting back. The system blue screened when I rebooted. I haven't checked any further, perhaps a BIOS update will fix this issue.

T61P(6459-CTO) T9300 @ 2.5 GHz, 4g ram, Quadro FX 570M, Vista Bus. 64Bit, 160gig 7200 rpm HD, WSXGA disp.

9 more replies
Relevance 137.75%

Hello, this is my first and HOPEFULLY, my last time haven't to post a major problem.

This morning, I wanted to get on my laptop, so I turned it on and walked away. When I came back, I picked it up so I could set it on my laptop, the plug came out, causing the computer to turn off. You could imagine my irratation. So i turned it back on, and I saw the blue screen of death...

Now, I've tried everything, "Starting Windows Normally, Safe Mode, Last Good State" However I can't access my desktop! I just want to get into My Documents so that I can copy my digital art and other projects onto my USB Key, but that seems impossible and I'm losing all hope. Come one please help me, I'm out of luck, I need a miracle...

Answer:Blue Screen of Death STOP: 0x000000ED (0x86F76590,0xC0000006,0x00000000,0x00000000)

8 more replies
Relevance 137.75%

hey there,need help

stop:0x000000D1(0x00000000,0x00000002,0x00000000,0xF091A383) error message arise from time to comp just shuts down for no reason and the famous blue screen pops up with the message

--driver irql not less or equal
--afd.sys-address F091A383 base at f090c000,date stamp3d6de2d9

problems started to arise after installing creative soundblaster 4 soundcard....i`ve updated it`s drivers,changed them,but no luck.I`ve uninstalled Alcohol 120% also...some say it`s the alcohol and soundcard driver luck!i`ve updated windows(after a long time) luck.......its just frustrating...
I`m running Windows XP SP1 on my machine.
Any ideas.....THANKS!

after i turn my computer on....found new hardware window pops asks to install Multimedia Audio controler.....
is it a soundcard driver request from windows.....?????or what....
i must say again i have the latest soundcard drivers from creative installed!!!


Answer:sound card problems stop:0x000000D1 (0x00000000,0x00000002, 0x00000000,0xF091A383)

Hello and welcome to Techspot.

Try disabling your onboard sound in bios and see if that helps.

That`s what the found found new hardware window pop up may be.

I take it you uninstalled the drivers for your onboard sound chip?

Regards Howard :wave: :wave:

3 more replies
Relevance 137.75%

OK, I am new to this forum. It seems like you guys know what you are talking about so I will ask you for help. I am fairly computer saavy, but by no means an expert. I have a Dell Demension 8200 running Windows XP Professional. I have an 80gb HD that is almost full, a pentium 4 running at 2gh, and 1gb of RAM. I was recently trying to clean house and free up some space on my hard drive. After I did that and deleted several programs that I haven't used in forever I tried to elimintate some of the running processes. I have a few beefy programs on my computer like Autocad 2004 and 3D Studio Max 6 which I think may be responsible for some of the extra processes. I went into administrative tools and changes a few things, but I dont really remember what. I also have a few style programs, mainly styleXP. I added a bunch of different themes, boot screens, and logon screens to give my PC a better look. Heres where I think the problem happened...

I have this boot randomization program that I downloaded a few years ago. When I used it then it worked fine, but I had uninstalled it and updated my computer several times since then. I think it was the last thing I installed before my computer decided it hates me.

The next time I started my computer I got a message during startup that said something like ..."could not start windows, "C:\Windows\System32\Drivers\ntfs.sys" is missing or corrupt. I followed microsofts procedure through the repair console using their script... Read more

Answer:WinXP won't boot, stop: 0x0000007B (0xF7C46640, 0xC0000034, 0x00000000, 0x00000000)

14 more replies
Relevance 137.75%

I get the message Stop: 0x00000007B (0xF78A2528, 0xc00000034, 0x00000000, 0x00000000)
when trying to boot up windows can anybody tell me whats up with it and how to solve it as i don't know what it means.

Answer:Stop: 0x00000007B (0xF78A2528, 0xc00000034, 0x00000000, 0x00000000) blue screen

13 more replies
Relevance 137.75%

A couple of days ago my X61 crashed and now gives a BSOD with STOP: 0x0000007B (0x80399BB0, 0xC0000034, 0x00000000, 0x00000000) whenever I try to start it. It was running pretty well until I let it run in the docking station with the power cord accidentally disconnected - the STOP started happening after I reconnected the power cord. Under XP, I used to be able to be able to fix a problem like this by running CHKDSK /R from the system disk. Lenovo tech support says the only thing I can do is to reload Vista from scratch -- they say there's no way to run CHKDSK. Is this true? DaveX61 7675 Vista Ultimate 3GB


Go to Solution.

Answer:X61 Vista BSOD with STOP: 0x0000007B (0x80399BB0, 0xC0000034, 0x00000000, 0x00000000)

there is no way you can do a "check dsk" but still if you have any retail version of vista DVD you can go into the recovery environment and let it check and repair for errors when the vista setup opens up choose the option "repair this computer"

4 more replies
Relevance 137.75%

Hello Guys,
Lots of problems ... all started when I "reply" to a known email address and got a malicious BOT. My completely up-to-date Trend id'd it as pak_generic.001. Said info was being accessed remotely and directed me to stay online and scan via their housecall -- Go figure. I started downloading all kinds of Microsoft antivirus tools: malicious software removal tool, windows defender, and live oneCare. Problem with live OneCare ... it wanted me online and I didn't want info stolen from the remote accessing bot.
After running all this stuff ... nothing finally showed, but something was still odd with the mouse. Still looking for something, I went to upgrade my Trend from 2008 to 2009. (Side problem: we have a driver that always popsup to be disabled. Never a problem before, but for some reason now, I was having installation problems.) Long story, trying to make short, right now I have no virus protection on machine. It would not go into safe mode, so I tried to force via "msconfig".  Okay, I know I don't belong there, but this is what I did: under "startup" tab -- disabled all startup services; under "boot.ini"  tab -- "checked all boot paths" and it came up okay, then I clicked the boot option "/safeboot ... minimal". Restarted the computer expecting it to finally go properly into safe mode and got a continuous restart look going.
I put in the Win XP Pro CD to repair and after running it... Read more

Answer:Continuous restart loop. Pak_Generic.001. stop : 0X0000007B(0XF78D2524,0XC0000034,0X00000000,0X00000000)

I found this in another forum.  I worked for me.
I had the same problem with a Dell Optiplex 330. I received the STOP 0x0000007B(0xF78DA63C,0x0000034,0X x0000000,0x0000000 error message if I booted with Windows XP. I resolved the issue by the following actions1. On start up (Dell logo), press F2 to enter BIOS 2. Expand the "Drives" section 3. Go to "SATA Operation" 4. Change this from "RAID Auto/AHCI" to "RAID Auto/ATA" After that, I could get to the recovery console.  It couldn't read C:, I did a chkdsk and rebooted and Windows came up as normal.  It happened after loading IE7 on a pc at work.Okie Dokie

8 more replies
Relevance 137.75%

Hi,Thanks in advance for your assistance with my "situation"!My computer is a Dell Dimension 4700 Pentium 4 running Windows XP Home Edition,sp3.My story started with the machine losing it's internet connection. This computer started having AVG quarantining files in response to a trojan infection. (I don't remember the exact message, but a couple of the infected files noted at different times were: netbt.sys and svchost.exe)After a few of these messages,some time later, the computer stopped recieving it's address from the router.I have a DSL router supplied by my internet provider as the hub of my home network.This started my quest to repair my internet connection and remove whatever infected this machine.In my research, I landed on the following site(not Bleeping unfortunately)and followed their recommended steps. (Malware Removal Guide) (Windows XP Malware Removal/Cleaning Procedure)I got to the point where it said to run Combofix.(I know better now!) While Combofix was working, a message came up about finding a rootkit infection in the TcpIP stack ? which is "especially difficult to remove". After it performed an automatic reboot, the BSOD cameup.So.........While searching the specific BSOD stop message, I found this thread on this site: (Blue Screen Stop: 0x0000007B... Read more

Answer:Computer Doesn't Boot, BSoD***STOP: 0X0000007B (0xBA4E3524, 0xC0000034,0x00000000,0x00000000)

Hello, I understand you already have xPUD, but just to be sure I'll include the download link as well.Try this please. You will need a USB drive.Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Remove the USB & CD and insert it in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDGently tap F12 and choose to boot from the CDFollow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Press Tool at the topChoose Open TerminalType the following and press enter:

dd if=/dev/sda of=mbr.bin bs=512 count=1

Press EnterAfter it has finished a file will be located on your USB drive named mbr.binRemove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

73 more replies
Relevance 137.17%

I got another 1g of memory to put in and it said it was compatible and the person that sold it to me said it would work in my pc . I get home i put it in and i turned my pc on and it loaded up and to system to see if it showed i had 2g of memory now and it still showed 1g of memory so i unplugged the pc and removed it and put just the new one in to make sure it worked . and pc loaded up and all when i turned it on so i turned it back off and unplugged it and add the one i had been using to it and turned it on again was still not reading the other one so i turned the pc off and turned it back on with out switching or changing them and now it gets to the screen where it says windows xp and had the blue bar under it show its loading does it about 3 to 4 times then goes to the black screen right be for the password box shows up and then flips really fast to the blue screen with that error and then restarts and repeats it i have tried to find help with error at microsoft and it says that the ram was not the same speed and i have to reset it Im lost not sure how to fix it .STOP: 0x0000007F (0x00000008, 0x80042000, 0x00000000, 0x00000000) 

Answer:Windows xp STOP: 0x0000007F (0x00000008, 0x80042000, 0x00000000, 0x00000000)

 to the Bleeping Computer form.
It looks like a memory compatibility issue to me. Please remove the old memory module and let the system run with only new module plugged. If the system works fine, purchase another same model module and add it to the PC.

9 more replies
Relevance 137.17%
Answer:BSoD***STOP: 0X0000007B (0xBA4E3524, 0xC0000034,0x00000000,0x00000000)

Are you still requesting help?

2 more replies
Relevance 137.17%

Ok brand new here and looking for some help. I have used the search function and have found a thread with the exact same title as mine and have read the thread also. It is from 2004 and figured I would start my own so I hope this isn't a problem.

So I guess first and foremost can I fix this problem with a disk disk drive? My wife's Netbook doesn't have one. Then I'm guessing that I just have follow some of those links in the other thread?

Also I don't know if this is normal for this error but it goes to the XP logo and retrys right away. In every mode it does this. Thanks for any and all input you guys have for me.

Answer:Solved: Help...... STOP: 0x0000007B (0xF78A2A98, 0xC0000034, 0x00000000, 0x00000000)

11 more replies
Relevance 137.17%

Can't get passed blue screen. Went to safe mode and from there end up with the same blue.screen. please help.

Answer:cant get pass stop: 0x000000ed (0x82b46030, 0xc000009c, 0x00000000,0x00000000)

From what i can see on the internet, 0x000000ed points to an Un-mountable boot volume. If you can borrow an XP CD from somebody, enter the recovery console, and enter the command CHKDSK /R.Microsoft Support

2 more replies
Relevance 137.17%

Lately my laptop has been redirecting my google searches to yellowpages or other sites. I think my computer has been infected, tried installing Mcafee, and after the restart I started getting the BSOD. This error pops up "Stop: 0x0000007b (0xf78a6524, 0xc0000034, 0x00000000, 0x00000000) and I can't even get past with Safe Mode. I do not mind reformatting my hd if I can somehow get my all my data saved on it.

Please help!

Answer:BSOD Stop: 0x0000007B (0xf78a6524, 0xc0000034, 0x00000000, 0x00000000)

7b is usually a hard drive error

d/load and run the h/drive makers diagnostic utility on the h/drive

2 more replies
Relevance 136.88%

I get that STOP error every time I insert my ethernet cable that has an active internet connection into my computer. Only in safe mode am I able to go on the internet freely without my computer getting the BSOD. I'm not that smart with computers so any explanation on what to do is greatly appreciated. I'm am also sorry if this is the wrong place to post this as I am new to this site. Thanks in advance.

Answer:BSOD help: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)

What is your computer? Dell, HP, Sony? Laptop? When did this BSOD first start?

5 more replies
Relevance 136.88%

Ok, this time i'm determined to figure out how to get rid of this stupid BSOD error. I'll try and give you AS MUCH info as I possibly can.

First of all, here is what the BSOD mainly says...

Technical information:

*** STOP: 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)

I get the BSOD usually when I try to play video games, sometimes it happens randomly though, I can't tell why this happens so i'm hoping you can tell me.

Next, here are my computer specs....

OS: Windows XP Home Edition SP3
System Model: AOpen Km400-8237
Processor: AMD Sempron 2200+
Video card: NVIDIA GeForce 6200
I have 512 Mb of RAM and, DirectX 9.0c.

If you need anything else, please tell me.

The Minidump is in the attachments below, thats the most recent, I have ones from the past few days if you need them but i'm not sure if they will be different because i've tried multiple solutions to this problem...

Answer:[SOLVED] 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)?

Heres a HiJackThis log, I don't know... maybe it will help some how...

EDIT: Oh, and heres the system log error for the BSOD I've been getting...

Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000.


10 more replies
Relevance 136.59%

STOP 0x00000050 (0x8CCC1345, 0x0000001, 0x808A65A1, 0x00000000) These both happen when installing windows, either when at 95% of copying files or when booting into windows.. Any ideas on whats going wrong here?

Answer:ISSUE: STOP C000021a (0x00000000 0x00000000), STOP 0x00000050 (0x8CCC1345, 0x000 BSOD

9 more replies
Relevance 135.72%

can somebody please help me discover why my computer is displaying this?? and when i select the option to use security model my computer restarts... i cant do anything.. please help!!

Answer:STOP: 0X000000ED (0X81309E30, 0XC0000006, 0X00000000, 0X00000000).

When do you see that error? . . what is "security model"?

Can you boot into safe mode?

2 more replies
Relevance 135.72%

i just purchased a dell system from a yard sale for $10 because "it wont work". i figured, great deal if i could get it to work. What i got with it is just the computer, no peripherals. so i booted it up, and it gives me the safe mode options. i have tried them all and they all bring me to the following blue screen that im going to re-type over for you.

A problem has been detected and windows has been shut down to prevent damage
to your computer.


If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.

If the problems continue, disable or remove any newly installed hardware
or software. disable BIOS memory options such as caching or shadowing.
if you need to use safe mode to remove or disable components, restart
your computer, press F8 to select advanced startup options, and then
select safe mode.

Technical information:

*** STOP: 0x000000ED (0x865C5A68, 0xC0000006, 0x00000000, 0x00000000)
the owner says her kids had just installed the sims video game. and she blames that as the issue. i reall... Read more

Answer:STOP: 0x000000ED (0x865C5A68, 0xC0000006, 0x00000000, 0x00000000)

anyone have any ideas?

1 more replies
Relevance 135.72%

Stop: 0x0000007b (0xf78d2524, 0xc0000034, 0x00000000, 0x00000000)

I have done the following to correct this problem (at great cost in money, days and sleep)
1 scanned the disk for viruses (none)
2 checked for corruption of the disk (bad sectors etc.)(none)
3 checked for memory leaks (none)
4 recreated the partition and formatted using gparted live s/w, diskpart and also fdisk (no joy)
5 accessed the bios to change the controller to eide (not possible nothing changeable and has not initially been set to raid just 400gb)

The only thing I haven?t done is change the hd controller s/w I tried with f6 to load a different driver but xp pro doe?s not come with support for the hdd (how shocking?)

The hdd installed is:
Toshiba SATA
Model mk4058sgx 400gb
I have searched almost every download site that claims to provide ?free? direct downloads for this driver but when I try to download they want me to join their site at a fee (which I?m reluctant to do for one driver) or else buy their driver upgrade software (which would be ok if I was using the computer that I needed the driver for which I?m not) oh buy the way sony don?t supply support for this hdd either.

so what is it doing in their hardware?

If anyone out there can give me some pointers as to where to get this driver ?free? or fix this problem, it would be appreciated.
Many thanks


Answer:Stop: 0x0000007b (0xf78d2524, 0xc0000034, 0x00000000, 0x00000000)

Andy, is there any way for you to attach the 5 most recent minidump files in your next post?

8 more replies
Relevance 135.72%

I have a dell thats about 2 years old and i got this error. Ive read places thats say check the ram. I took each stick of ram out, clean them and reinstalled them as per instructions on a couple of other forums. The said if one of your rams sticks where bad that the computer would give the beeps if you installed them one at a time. I did that and they all work. The other strange thing is that the mouse doesnt work either. I thought that mouse was defective so I bought another mouse but that didnt help either. With this error, the memory would dump so after a couple of times the computer came back on but no power to the mouse. The keyboard works only when im in the bios screen too. Can anyone help me with this?

Answer:STOP:0x0000007F (0x00000008, 0x80042000, 0x00000000, 0x00000000)

Hi grimjoe and welcome to TSF !

This looks like some hardware problem to me. What's the exact model of your Dell computer ?

Please attach the related .dmp file to your next post using the manage attachments button, the file will be in c:\windows\minidump\.

Download, unzip and burn memtest86+'s bootable .iso image file using a burning software that can handle .iso files. Enter the BIOS at startup (look for some "press xx to enter setup" message) and set the boot priority to CD-rom first. Leave memtest run overnight or at least do 3 full passes on your memory. Report if it finds any error and double-check memtest's results with windiag as it runs different tests.

The problem could also lie with the power supply. Enter the BIOS at startup and search for an hardware monitor or pc health status screen. Please report the temps and voltages you'll see there.

5 more replies
Relevance 135.72%

hi there guys ...

I`m really glad the I found this forum ..

I`m really new to this ... installed and did mantainance for lots of computers and notebooks etc. linux windows experienced lots of problems with them but never had this one before and I got stuck ... no ideeas no clues .

Now I`ve recently bought a mini hp from ebay .... seller claiming the laptop is new etc. only prbl it was he said : "can`t find ntldr "

So I said .. that is nothgin I`ll just buy it cheap in my thinking and install windows and that is it ..

But things are not really as planned ...
After I made 2 bootable usb`s to so I can install the xp from them on the mini .. I keep receiving this errors .

Stop : 0x00000050 (oxb72f3f64, 0x00000000,0xf72f3f64,0x00000000)
ntfs.sys page fault in non paginated area

The problem is that I get this error while installing the windows while the setup copies the files from usb to hdd ... and I can`t get to the dumps .. or it doesn`t dump at all ... but still if it would I could not get to them to read them or post them ...
Now I have tried all sorts of things format the usb in fat , I`m getting as well a blue sreen fatfast.sys related ..

I can`t explain myself what is wrong ... windows that I`m trying to inst is xp sp3 a 2010 version . Laptop looks new ... it moves fast like hell it writes fast on the hdd but at 50% copy I get the fault .

any help would be appreciated
thanx in advance

Answer:Stop : 0x00000050 (oxb72f3f64, 0x00000000,0xf72f3f64,0x00000000)

no one?

no one ?

it must be someone

2 more replies
Relevance 135.72%

I have a dell mini 9 with XP worked fine until one time tried to start it and got blue screen with the error

***STOP: 0x0000007B (0xF889F524,0xc0000034,0x00000000,0x00000000)

I have tried making bootable USB drive from the CD's that came with the computer and can now at least get to options to start in safe mode. But any options I choose keep bringing me back to the same error.

I have nothing on the laptop that I am worried about losing so a complete restore isn't out of the question but have been able to figure how to do that without a CD

Any information would be greatly helpful I have searched the error and haven't found this exact error code in dell or microsoft to try and work out a solution.

PS also says to run chkdsk /f but havent figured a way to get to a command prompt.

Answer:STOP: 0x0000007B (0xF889F524, 0xc0000034, 0x00000000, 0x00000000)

Windows lost access to the system partition or boot volume during the startup process. Typical causes: Installing incorrect device drivers when installing or upgrading storage adapter hardware, or a virus.

Run > chkdsk /f > okay and it will tell you that it will run on the next boot so restart your PC and chkdsk /f should engage.

10 more replies
Relevance 135.72%


Im trying to install a new win xp on my desktop. But it comes up with a blue screen with the error saying about windows has detected a problem and has shut down to stop harm to the pc. Also ive formatted all my drives only have one windows will install to.

Tech info :

***STOP: 0x0000007B (0xF78D2524,0xC0000034,0x00000000,0x00000000)

anyone know how to fix?


Answer:***STOP: 0x0000007B (0xF78D2524,0xC0000034,0x00000000,0x00000000)

Sounds like your Going to have to fully format your HD that you want windows to load up on and restart the process all over again.Best thing to do in that issue

9 more replies
Relevance 135.72%

What is this error message when i boot up mean? 
It's on a blue screen and is telling me to search viruses and remove newly installed hard drives.
But i can't search for viruses as there is no startup?
Should i install linux - i can do that.

More replies
Relevance 135.72%

Due to lots of problem with my XP home, I installed XP Professional in my netbook - Acer Aspire AOA 150, Now XP Professional is working perfactly. But I am getting above error while booting with XP Home, and I tried to access my data from newly installed XP Professional, but not able to do that.Can anybody please help me to resolve this matter, below is the error what I am getting while booting XP Home.A problem has been detected and windows has been Shut down to prevent damage to your computer.If this is first time .......................if screen appears again, follow these steps.Check for viruses on your computer. Remove any newly installed Hard Drive or Hard Drive controllers. Check your Hard Drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for Hard Drive corruption and then restart your computer. Technical Information*** STOP : 0x0000007B (0xF79AA524, 0xC0000034, 0x00000000, 0x00000000)RAJ 

Answer:*** STOP : 0x0000007B (0xF79AA524, 0xC0000034, 0x00000000, 0x00000000)

2 more replies
Relevance 135.72%

Please help. My laptop has XP pro installed. I believe with SP2 (not sure how to check at this point?)

I get a stop message blue screen immediately after the windows startup and can't get past this screen.

I tried booting from Windows XP disc and tried to install XP. After beginning the install, I get a message that say that the harddrive is not found and that setup is exiting.

Any suggestions?

Answer:***STOP:0x0000007B (0xF78AE524, )xC0000034,0x00000000,0x00000000)

"BUMP, please"

2 more replies
Relevance 135.72%

I have this HP Pavilion Entertainment PC, and it wouldn't let me access the Internet after awhile without millions of ads appearing. I sent my computer to my grandfather who works on computers, and now all it does it give me the blue screen.
I've tried looking up solutions for STOP: 0x0000007B (0xF73D2524, 0xC0000034, 0x00000000, 0x00000000), but they all day something like "click F2 while loading and look for a DRIVE" or something, but F2 only brings me to System Diagnosis, and that doesn't have anything with DRIVE as the title.
Also, it says to run CHKDSK /F, but (like above) it seems to be different for different computers, and none of them work for mine. What do I do?

More replies
Relevance 135.72%

Recently my computer has gone to a BSOD page with the error in the thread title. I can't get into safe mode but I can log on normally by pressing F9 when it first starts up. F9 is something called 'XpressRecovery'. However, it next comes up with (something like) 'Please install XpressRecovery from Gigabyte CDPress any key to continue'. I can press enter and have it load normally. I used RegCure but that didn't fix the problem.

As well as this, shutting down gives a fatal error c000021a BSOD.

I want to try and fix this without having to format. Any help would be great. I haven't found anything about this particular 0xF7A... either.

(PS, I'm not that good with computer jargon)


Answer:Stop: 0x0000007B (0xF7A3A524, 0xC0000034, 0x00000000, 0x00000000)

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.

14 more replies
Relevance 134.27%

I am tring to install Windows XP Professional 32-bit on a Compaq Presario CQ50-139WM that currently has Windows Vista Basic 32-bit on it. I keep getting a "STOP: 0x0000007B (0xF802524,0xC0000034,0x00000000,0x00000000)" error after everything has loaded, but before the first screen that says "Welcome to Windows Setup." I Googled the error code & there are only 4 results; This is an uncommon error. 3 Read that it is a problem with SATA drivers, & the 4th reads about AHCI configuration. Please help if you can.

Thank you in advance,

Answer:Getting "STOP: 0x0000007B (0xF802524,0xC0000034,0x00000000,0x00000000)" error!

Try this: when first starting the system, watch for whatever keystroke it says to enter the BIOS or CMOS setup. May be F1 or F10. keep tapping it till you enter the setup screen. You are looking for hard drive configuration or something similar. You need to change AHCI to IDE. You'll need to navigate the setup pages and look around as I do not know the exact location for your system.

6 more replies
Relevance 131.95%

Hi guys

Everytime when I start my computer, the BSOD with the text:

*** STOP: 0x0000007B (0xB84D3524, 0xc0000034, 0x00000000, 0x00000000)


What's the problem with my Computer?

It's a Dell Latitude E6410 with Windows XP!

thx for help!

Answer:BSODs on XP, error 0x0000007b (0xb84d3524,0xc0000034,0x00000000,0x00000000)

Please attach minidumps for analysis with your next post, along with your system's specifications. You can find minidumps in C:\windows\minidump.

2 more replies
Relevance 131.95%

Hey guys i am having a problem installing Windows XP Pro on to my PC.

I have a U8798 Pro biostar motherboard with a pentium 4 2.8 Ghz chip. i just bought a Seagate Barracuda 3.5 internal Drive with a SIIG serial ata pci card.

I install all the hardware and i have installed Windows xp, using the F6 button to install the driver for the card throught the floppy, onto the new HDD. then i restart the computer so i can finish installing windows on it but when i get to the Window Splash page i get there for 1/2 the load up and that when i get the blue screen saying "Stop Error: 0x0000007B (0xF789E528 0xC0000034 0x00000000 0x00000000)"

I don't know what is goin on or what i can do to fix it. it is a new drive and a new PCI card so what can i do to fix it? Any and all help will be appreciated and thank you so much to everyone.

Answer:XP Pro Install error 0x0000007B (0xF789E528 0xC0000034 0x00000000 0x00000000)

7 more replies
Relevance 130.5%

My friend got the problem.
Yesterday he started PC and he get blue screen of death 0x000000ED (0x86577900, 0x0000006, 0x00000000, 0x00000000)
Maybe somebody was this problem and have an solution.
I think its HDD problem, maybe its dead.

Answer:Error 0x000000ED (0x86577900, 0x0000006, 0x00000000, 0x00000000)

see if you can get into the setup/bios as the PC starts it should flash on screen which key is needed to get into the pc's BIOS.

If you can, have a look and see if the bios can see a hardrive

The stop code is due to Windows not being able to gain access to the disk with windows installed on and is unable to read the data off the system or boot partitions.

Do you have a XP Cd ? at all

3 more replies
Relevance 123.83%

Had major virus on Dell Inspiron Duo Netbook.. Had to perform Reinstall, reinstall completed when Restarting after reinstall, it will not boot, it gives me Microsoft loading bar then BOOM cuts rightout.. I attempted another reinstall same thing.. So I disabled automatic restart and this is the exact error: BSOD: 0x0000007b (0x80786B58, 0xC0000034, 0x00000000, 0x00000000) I saw in another forum possible registry adjustment could cure it however, it would require for me to take SSD out, which I really would like to avoid if possible, not an easy job for me with this smaller netbook.... I also tried changing SATA Drive from AHCI to ATA, and vice versa, no luck.. Stuck.. Any suggestions? Thanks In advance...

Answer:Solved: Windows 7 - BSOD: 0x0000007b (0x80786B58, 0xC0000034, 0x00000000, 0x00000000)

16 more replies
Relevance 123.54%

i am getting error code c000021a and i am unable to go into safe mode or can do any damn thing. i cannot control my pc. please help as all the articles information are useless. I dont understand why microsoft give all useless trouble shooting steps. when we cannot login to pc than how we can do it... Its so frustrating. Anyone who can help me save my life. I have so many things which i do not want to loose. Tried all possible steps but no help and i do not want to format my pc. Even i tried last known good configuration but no luck...Please helpRegards,Romil

Answer:i am getting error c000021a (0x00000000 0x00000000)

What version of Internet Explorer are you using? There is an issue with IE6 and buffer overrun. BTW, have you heard about backing up your personal files?

2 more replies
Relevance 123.25%

The other day, I used Driver Cleaner to uninstall some video drivers. (I know, I know. Save it.) When I rebooted, I was met with a blue screen and those error codes. Rebooting in safe mode has the same effect. I solved the problem (sort of) by installing Windows XP Pro on my hard drive in addition to the now inaccessible XP Home, so I can at least boot up my computer and access all of my files. Unfortunately, everything is linked to the original Windows install, so I can't run any of my programs. Is there anything I can do to fix this? What does those error codes even mean?

Answer:Blue screen: 0x0000007B (0xF78AA524, 0xC0000034, 0x00000000, 0x00000000)

Microsoft will tell you its a bad driver. If you have your XP disk, boot with it and let it repair the installation. That should replace system files back to version on disc. I just recently had to do the same for a client.

1 more replies
Relevance 122.09%

I have been trying to fix this BSOD code 0x0000007B (0xBA4C3524, 0xC0000034, 0x00000000, 0x00000000) but i havent had any luck. Does anybody know how to fix it without having to do a clean instalation? My computer is Dell Optiplex 740 with Winxp pro.
Thank you...... 

Answer:BSOD 0x0000007B (0xBA4C3524, 0xC0000034, 0x00000000, 0x00000000

Please download and install Speccy to provide us with information about your computer.
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click in the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

10 more replies
Relevance 122.09%


I am getting the following BSOD on my main PC:

0x0000007b (0x80786B58, 0xC0000034, 0x00000000, 0x00000000)

No other message is given except for the standard "stopped to prevent further damage"

Just before I did two things. I installed a PlayOn update (Watch Internet Videos on Your TV | PlayOn) and uninstalled my Realtek ALC888 driver in preparation to install an updated driver. The driver install software forces you to uninstall the previous driver, reboot, install the new driver. I also disabled my Ethernet connection to prevent Windows from searching Windows update and installing it's own version of the driver.

I have rebooted and did a repair which consisted of System Restore. I cannot boot to safe mode, it still gives me the BSOD. I am trying to get to the repair console to run my own tests such as chkdsk and to choose a different restore point, but the system repair starts automatically, and will not let me cancel at all. I have booted from my original Windows 7 DVD, and still cannot get repair options, it just starts working and will not let me cancel.

Please help. This system has so much on it I cannot replace. I just replaced my drives about two months ago, and they are seen by Windows Repair and my BIOS. I am sure it is a driver issue but i have no way to fix it without at least being in safe mode.

EDIT: Just tried switching the SATA ports, same BSOD. Tried switching to IDE mode, same BSOD. I am almost certain it is the Realtek uninst... Read more

Answer:BSOD: 0x0000007b (0x80786B58, 0xC0000034, 0x00000000, 0x00000000)

The quick fix for this is to pull the drive, put it into another computer. Open the SYSTEM registry on the drive (NOT the HOST system you are using to access the drive). Change the registry key:


From 3 (or any other setting) to 0.

Some of the keys may not exist that is ok.

Exit the registry, shutdown and put the drive back into the original machine.

The machine should boot correctly.

Note: You can do this with a recovery disc, a *ix boot disc, etc., if you don't want to remove the disk from the computer. -WS

9 more replies
Relevance 122.09%

Hello, guys, I have a problem and I hope that you'll help me to solve it
This evening, I was just listening to music on my laptop. Suddenly it stopped to work. I rebooted it and started again. During Windows loading screen, the BSoD has appeared. I tried the safe mode, but after loading SPTD.sys it crashed again. I assume it can be a resaon of BSoD. I've tried to reinstall Windows using CD, but the setup screen didn't appeared. What it could be and what should I do?
P.S. Sorry for my bad English, it's my second language (and my knowledge of it isn't brilliant, as you have noticed)
Thanks in advance!

Answer:Bsod: 0x0000007B (0xF78AA524, 0xC0000034, 0x00000000, 0x00000000)

Hi let us know the make and model of the laptop.
Try tapping F 8 as it starts up.
Choose Last Known Good Configuration.

If that does not work.
You will need to check that the Bios is set first, to boot from the Cd.
Let us have the laptop make and model number.

1 more replies
Relevance 122.09%

Toshiba Satellite (PSLB8U-0JD042)
Dual booting windows vista and Ubuntu 9.04

On September the 12th 2009 at 2 am the computer did a automatic update with restart immediately after the computer went into a continuous reboot with the BSOD error 0X0000007B (0X80399BB0, 0XC0000034, 0X00000000, 0X00000000)

I can still boot into Ubuntu without any problems, just not windows.

I have tried the following things,

Last known good configuration (several times)
safe mode (several times same error)
chkdsk /r /f
Startup repair

I also tried my only three system restore points from within startup repair which resulted in another error.
System Restore did not complete successfully. Your
settings were not changed.


System Restore Failed due to an unspecified error.
Catastrophic failure (0x8000FFFF)

in some other forums people were saying to switch the SATA to compatibility mode in bios. (I tried that still to no avail.)

Answer:BSOD 0x0000007b (0x80399bb0, 0xc0000034, 0x00000000, 0x00000000)

hi and welcome to TSF this is what i found on your first error
(Click to consult the online MSDN article.)
Windows lost access to the system partition or boot volume during the startup process. Typical causes: Installing incorrect device drivers when installing or upgrading storage adapter hardware, or a virus.
After You Remove or Reinstall Roxio Easy CD Creator 5 Platinum Edition {KB 811408} Win XP
Stop 0x7B or ?0x4,0,0,0? Error {KB 122926} Win NT, Win XP (on restart)
During setup (Sysprep issue) {KB 303786} Win XP
When You Press F6 to Load Drivers During Unattended Win XP Setup {KB 307099} Win XP
When you restart your Win XP-based computer {KB 316401} Win XP (after replacing motherboard)
When you start your computer from a WinPE CD-ROM or from a Server 2003 CD-ROM using a USB CD-ROM device {KB 839210} Win XP, Win Server 2003 (patch available)
Limited OEM driver support is available with F6 during Win XP & Server 2003 setup {KB 314859} Win XP, Win Server 2003
Error message When Starting Windows Vista After Changing SATA Mode of Boot Drive: STOP 0x0000007B INACCESSABLE_BOOT_DEVICE {KB 922976} Vista
Error message When Installing Vista on Computer With a DELL CERC SATA 1.5/6ch RAID controller: STOP 0x0000007B {KB 928632} Vista (needs driver update)
0x0000007D: INSTALL_MORE_MEMORY MSDN article
found here

5 more replies
Relevance 122.09%


my PC crashed randomly, the info en Windows Reliability History is:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffffff9, 0x00000000, 0x82e4b181, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090610-29328-01."

Thanks for your time.

Answer:BSOD - 0x00000050 (0xfffffff9, 0x00000000, 0x82e4b181, 0x00000000)

Very little free memory available - I'd suggest getting more RAM
Your C: and F: drives have very little free space, please move enough to get 15% free space on each drive.

There is only one memory dump in the uploaded files, please do the following:


Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):

The dump file doesn't point out a parti... Read more

19 more replies
Relevance 122.09%

I've obviously learned that i have "the blue screen of death" with the technical information of: 0x0000007B (0xF79c7528,0x00000034,0x00000000,0x00000000).

I can't get pass the blue screen to go to my desktop...or anything. i have tried safe mode and everything avaliable and still cant get pass it. I dont know what to do. Any suggestions?

More replies
Relevance 122.09%

hey im new here and today i got a prob with my laptop ):
i started it .. then a blue screen pop up for like a half sac and then laptop restarts.. over and over again
i searched around and found how to stop the restart so i can see what in thebluescreens is written:
stop 0x0000007b(0x80399bb0, 0xc0000034, 0x00000000, 0x00000000)
anyone knows pls?
also im not a computer expert so no special pc words pls x_x as i dont understand them..
thx in advance Dx

Answer:bluescreen 0x0000007b(0x80399bb0, 0xc0000034, 0x00000000, 0x00000000) help

Please post what is written at the top of the screen; it will usually look LIKE_THIS. Please also post what is right below the 0x0000007b; it will usually be something.sys.

6 more replies
Relevance 122.09%


Please can you help, my wifes computer came up with this error message following a reboot after the latest update downloaded from AVG.

It downloaded the AVG update as normal and then asked to reboot which I did as normal and then i got BAD_POOL_CALLER 0x000000c2 (0x00000043, 0xE0E44000, 0x00000000, 0x00000000), I have tried to boot up in safe mode, no joy, i have tried to repair XP with the Dell discs provided with the computer, no joy, I have spent all day trying to find the answer but again no joy!!

Please help before i throw the computer out of the window!!#



Answer:BAD_POOL_CALLER 0x000000c2 (0x00000043, 0xE0E44000, 0x00000000, 0x00000000)

welcome to PCR

This Stop message is typically due to a faulty driver or software.

Possible Resolutions:

# A Stop 0xC2 messages might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.

# A Stop 0xC2 messages might also be due to failing or defective hardware. If a Stop message points to a category of devices (such as disk controllers, for example), try removing or replacing the hardware to determine if it is causing the problem.

# If you encounter a Stop 0xC2 message while upgrading to Windows XP, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain compatible updates.

good luck, make sure you open the window first

5 more replies
Relevance 122.09%

Server model: PowerEdge R710
OS: Windows Server 2008 Standard Edition, x86

There was unexpected reboot lately and found the above mentioned bugcheck code.
Based on dump analysis, found the following

BugCheck 50, {9edb5000, 0, 81ab6073, 0}

Probably caused by : mrxsmb10.sys ( mrxsmb10!SmbCopySendBufferForSecuritySignatures+75 )
Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory.
Arg1: 9edb5000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 81ab6073, If non-zero, the instruction address which referenced the bad memory address.
Arg4: 00000000, (reserved)

Is there anything to do with the system memory?

Answer:BSOD 0x00000050 (0x9edb5000, 0x00000000, 0x81ab6073, 0x00000000)

Hi -

Bugcheck 0x50 = invalid memory referenced

Run memtest86+ -

Are all Service Packs installed?
- Service Packs

Regards. . .



3 more replies
Relevance 122.09%

I've obviously learned that i have "the blue screen of death" with the technical information of: 0x0000007B (0xF79c7528,0x00000034,0x00000000,0x00000000).

I can't get pass the blue screen to go to my desktop...or anything. i have tried safe mode and everything avaliable and still cant get pass it. I dont know what to do. Any suggestions?

More replies
Relevance 106.14%

So im not sure about anything cmptr related,first one...any way Toshiba Satellite L505 gs6000 w/Windows 7 64-bit. I tried startup repair, advance system restore, last knwn config etc...none of which work and I end up with stop msg fatal system error c0000021a with status of 0x00000000 (0xc0000034 0x00010778) I do not have a Windows7 install disc, which I've read in some forums is needed . Is there anything I can do using Toshiba recovery discs 1,2&3, Windows Recovery Environment disc or my Toshiba 64 bit recovery disc? All of which came from Best Buy gksqd, am I screwed until getting an actual Windows7 disc?

Answer:stop error c0000021a 0x00000000 (0xc0000034 0x00010778)

"am I screwed until getting an actual Windows7 disc?"Maybe, let me have a look at your dump file.Copy & Paste the dump (.dmp ) file onto your desktop & then upload it using Image Uploader. I upload to for images & for files. Neither need an account. Post the link please.Minidump file is located in C:\Windows\MinidumpHow to see hidden files in Windows it to a site of your choice, or use Image Uploader. I upload to for images & for files. Neither need an account. Give us the link.Image Uploader to use for files. needed, download your version & use your product number.32-bit Windows 7 Home Premium x86 ISODigital River: http://msft-dnl.digitalrivercontent...64-bit Windows 7 Home Premium x64 ISODigital River: http://msft-dnl.digitalrivercontent...32-bit Windows 7 Professional x86 ISODigital River: http://msft-dnl.digitalrivercontent...64-bit Windows 7 Professional x64 ISODigital River: http://msft-dnl.digitalrivercontent...Windows 7 Direct Download Links

2 more replies
Relevance 103.82%

 -I get this message when I try to start my computer. It is windows xp home edition-I have not been able to start it at all (safe mode or regular). I'm on a different computer right now.-My computer has had troubles starting, but it usually goes on the 2nd or 3rd time...-ask for more info if you need it.  ???I really need help. Thanks!!!

Answer:Error Message> STOP: 0x00000024 (0x00190203, 0x82386388, 0xc0000102, 0x00000000) interesting reading

5 more replies
Relevance 103.82%

My Computer is running XP Home with service pack 3.
Computer would not boot after removing virus. I tried the windows XP serv. pack 2 disk repair install and it ask for my mother board disk (Asus with Nvidia) I searched to match file it wanted and it installed. The next screen was the message about shut down before damaging DRIVER_IROL_NOT _LESS_OR_ EQUAL. The at the bottom it had the Error in the title of my post.
Computer will not boot in safe mode, normal boot goes to error screen and Windows repair reinstall stops at the same error screen.
Microsoft sent me a link for the Windows install repair with the dos commands, but I haven't tried that. Any suggestions would be greatly appreciated. I am using a hard drive that had a problem booting before and I feel I am on borrowed time.
In the mean time.......
I tried to back up my data on an external and WD support thinks the drive might be bad. Tried all of the suggestions and although it showed up as a USB mass storage inthe device manager, no drive letter was assigned and no software was loaded from the drive. It was a 2 T and I will try a 1T My Book Essential. ...Unless someone suggest a better one.

Answer:XP Error Message Stop: 0X000000D1 (0X00000130,0X00000002,0X00000000,0XB832BSBC

Hi shirleyrk and welcome to TSG Forum,

Maybe this link with help?

1 more replies
Relevance 103.82%

The computer I am working on is a Compaq Presario SR1020NX running Windows XP Home Edition. It connects to the internet via a Linksys WMP54G adapter.

It tried to install Windows XP SP3 and it failed. While the update was trying to work correcting the changes it made it froze so my b/f powered it off. It rebooted just fine and he was on the internet for a little bit and then it stopped working. We recycled the modem and the router, I reset everything. Tried to uninstall and reinstall the adapter and nothing worked. I contacted Linksys and we tried to use WZC to connect to no avail. After troubleshooting a little more we determined that it had to do with the updates that were just installed on the pc. The tech suggested removing all the updates that were just installed and try again. I tried...but that is where everything went heywire. I uninstalled the first update and rebooted.....then got a blue screen flash up that said autochk program not found - skipping autocheck and then went to an endless boot cycle. I couldn't boot in safe mode, tried last known good config and nothing worked.

I contacted Compaq at this point. The tech got me to go to the Recovery console and run chkdsk /r which I did and it ran for 4 hours. After that I rebooted the PC and again got the endless reboot cycle however the autocheck error was gone. I couldn't boot into safe mode or anything again so I tried the Recovery Console again wanting to run a chkdsk /f and thats when it happened:

A p... Read more

Answer:BSOD stop error 0x00000024 (0x001901ff, 0x82302230, 0xc0000102, 0x00000000)

Hello Kathy. As far as I know, this problem has no known definite cause or solution and therefore it is something to worry about. Please slave the corrupted drive on another computer and run a check disk on it. If the drive is recognized and Windows is able to correct the errors, then you should be able to boot from the drive again. However, if the hard drive makes a noise while it is being read, then it might have gone bad and straining it might kill it.

If you are quite sure that the drive is not bad, then please slave it and try to rip the data off it.

Let me know what is the current condition so that we can discuss further course of actions.

Hope that helps.

-- Goku

2 more replies
Relevance 103.82%

Hello all, i had the previous days this BDOS log***STOP: 0x00000024 (0x00190445, 0x851dd180, 0xc000002, 0x00000000)I dont get in with safe mode , networking, command promptMy cd driver not working i can only use my usbI create rescue disk and use kaspersky and i can see my disks ec.I have sd files setup vista but no possible to reboot from thereHow can i fix it psl help me ty in advanceI Really dont care to lose everything make format and put other software

Answer:BDOS ERROR ***STOP: 0x00000024 (0x00190445, 0x851dd180, 0xc000002, 0x00000000)

All signs point to the HDD as the possible culprit...From a command propmpt run chkdsk /r....Do NOT interrupt it even if it seems to hang.Re-boot after.

7 more replies
Relevance 103.82%

My computer keeps cycling into the blue screen and won't boot in safe mode. Any ideas on what to do, given these error messages.

Answer:Error Code Stop:0x00000024 (0x00190494, 0x86B96578, 0xC0000102, 0x00000000)

Go to C:\windows\minidump and select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload this folder as a file here...

1 more replies
Relevance 102.95%


I have a D-link wireless router, dir-635, and want to use the usb port for sharing printers or usb hard drives on the network. To do that, I have to install a software from dlink, Shareport.
I have downloaded the software from When the download is finished, the computer turns into bluescreen.
If I deconnect the computer from the router (remove the wire and cut the wireless connection) it works. When I reconnect it again, the computer goes into bluescreen.......
Are there anything I can do to get this program work probably on my computers? I am running windows xp home edition on all three of them.

The technical information on my bluescreen is:

*** STOP: 0x000000D1 (0x00000006, 0x00000002, 0x00000000, 0xF7DB6599)

*** tmtdi.sys ? address F7DB6599 base at F7DB4000, DateStamp 47707660

Thanx for all answers!

Answer:Bluescreen, error code: STOP: 0x000000D1 (0x00000006, 0x00000002, 0x00000000, 0xF7DB6

0xD1 errors are usually caused by drivers and from what you gave us the faulting driver is tmtdi.sys.

The thing is this driver belongs to your TrendMicro security software and not your D-Link. Perhaps updating your TrendMicro might resolve the issue.

5 more replies
Relevance 102.95%

Shortly after booting my Dell Dimension 4600 I get a Blue Screen Stop Error 0x0000008E (0xC0000005, 0XF544B5B6, 0XBAC52AZ0, 0X00000000)
system32: lzx32.sys - Address F544B5B6 base at F5449000, Date Stamp 45752257

Crash begins anywhere from 30 seconds to 4 mintues after windows completes booting and loading.

Please help!! Any input is greatly appreciated...

I am currently researching on another computer since i can run my dell in safe mode only with no network.


Dell Dimension 4600
Intel Pentium 4 Processor 2.66 GHz
nVidia GeForce FX 5500
Microsoft Windows Xp Home Edition

Answer:Blue Screen Stop Error 0x0000008E (0xC0000005, 0XF544B5B6, 0XBAC52AZ0, 0X00000000)

lzx32.sys is a rootkit infection.

Download ...and save it to your desktop.

Double click on rustbfix.exe to run the tool. If a Rustock.b-infection is found, you will shortly hereafter be asked to reboot the computer. The reboot will probably take quite a while, and perhaps 2 reboots will be needed. But this will happen automatically. After the reboot 2 logfiles will open (%root%avenger.txt & %root%rustbfixpelog.txt). Post the content of these logfiles along with a HijackThis log.

3 more replies
Relevance 101.79%

This is a custom made PC. While turning on computer and during loadup the Blue Screen Stop Error Code 0x000000D1 (0x7756BE9, 0x00000002, 0x00000000, 0x7756FBE9) appeared. Is there a fix to this stop error code? Thank you so much for allowing me to post. Windows XP Professional Service Pack 2 (build 2600)
VIA Technologies, Inc. VT82C692BX
867 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache
122.94 Gigabytes Usable Hard Drive Capacity
114.00 Gigabytes Hard Drive Free Space
HITACHI GD-2000 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 6L120P0 [Hard drive] (122.94 GB)
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller
Adaptec AIC-7850 PCI SCSI Controller
VIA Rev 5 or later USB Universal Host Controller
U.S. Robotics 56K FAX INT PnP [Modem]
NETGEAR FA311 Fast Ethernet Adapter RAS Async Adapter
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Root Hub
Creative SB Live! Value (WDM)
Creative SBLive! Gameport
Creative Sound Blaster AudioPCI (WDM)
Game Port for Creative
Rage Fury (Microsoft Corporation) [Display adapter]
KDS ions VS-7i [Monitor] (15.2"vis, s/n AAA39014651, September 2000)
hp deskjet 840c series
c: (NTFS on drive 0) 122.94 GB 114.00 GB free
288 Megabytes Installed Memory

Slot 'BANK_0' has 64 MB
Slot 'BANK_1' has 64 MB
Slot 'BANK... Read more

Answer:Blue Screen Stop Error Code 0x000000D1 (0x7756BE9, 0x00000002, 0x00000000, 0x7756FBE9

Is the error not accompanied by some descriptive text in block caps such as : DRIVER_IRQL_NOT_LESS_OR_EQUAL ? (that line means it's a device driver issue, (bad or incompatible driver). If the system boots into safe-mode Windows without the error, it's almost certainly a driver conflict or simply a bad driver, since in safe mode only a bare minimum set of drivers are loaded, and they are all certified microsoft ones.

But the descriptive text in block caps which I referred to is just as vital as the error code itself in determining the cause.

If the error code appears during booting up it could be an indication of faulty or mis-matched RAM modules, so if you have more than one stick installed, remove them all except one, restart and see what happens. If error persists, remove that stick and replace with a different one until you've tried them all.

3 more replies
Relevance 100.63%

I was getting the error in the picture when I shut down Windows 8 after a session.
It seems to have gone with the latest update but worth observing nonetheless.

Answer:Windows 8 shutdown error: explorer.exe, error 0x00000000

Check event viewer for full description of the error.

8 more replies
Relevance 98.89%

I am getting a Stop error on my girlfriend's computer now. It is running Windows Vista. It is a HP Pavilion laptop. File attached.

Answer:BSOD - Stop 0x0000000fd 0x00000000

Run Driver Verifier -

Provide full system info -

ALL output files need to be present in zipped attachment.

Are you using the same Windows disc for this system?

BSOD Stop 0x0000007f 0x0000000d

Regards. . .



2 more replies
Relevance 97.73%

Hello everybody!

New guy in the topic/forum but the same problem:
STOP: 0x00000050 (0x80363DC1, 0x00000000, 0x80363DC1, 0x00000000)

Started to get this blue screen in the last day, and don't know the reasons, but I had other symptoms, like:
1. each time I want to start my computer he makes 2 times restart before getting the wellcome screen
2. makes restarts without saying smthing, but afterwards I get a message: "the system has recovered from serious error"

My latest 2 minidumps are here: I don't have more cause I made a system reinstall an hour ago.


Answer:Page_fault_in_nonpaged_area Stop 0x00000050 (0x80363DC1, 0x00000000,

Do you have a Creative sound card?

8 more replies
Relevance 97.73%

So I turn on my computer as usual, and it boots up fine (slower then usual, though). I log on,seems to be fine, and I'm just about to do stuff when this comes up, white on a blue background.


A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Sae Mode.

*** STOP: 0x0000008E (0xC0000005, 0xF757F95C, 0x00000000)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I tried again a few times and the same story happened.

So I'm in safe mode with networking now, which works fine. I googled the message and the closes thing I could find was this, which is about some 'haxdoor' virus, but the message is different.

I couldn't turn up any results for a message exactly the same as the one I got.

Normally I'd just follow the in... Read more

Answer:*** STOP: 0x0000008E (0xC0000005, 0xF757F95C, 0x00000000)

Hi . . .

A bugcheck of 0x0000008e combined with the first parameter of 0xc0000005 indicates that a driver attempted to access an area of memory that it should not have.

Go to the folder \windows\minidump and gather all of the files found in it. Also run msinfo32 - save as an NFO file (default file extension like .doc is to Word).
START | Run | type msinfo32 and hit enter. Give it a moment to collect information, then save it as an NFO file.

Zip up the dumps and the msinfo32 NFO file and attach to your next post. I will be out of town tomorrow and will get to the dumps when possible.

If this happened recently, perform a system restore using a point prior to the start of the BSODs as an installed program or update may be the cause.

Regards.. .



9 more replies
Relevance 97.73%

iam having this problem at least 4 times a day for no reason i get the blue screen and the windows solution center says something about the video driver but i have updated and still the same problem persists to happen please help me

Answer:STOP: 0x0000008E (0xC0000005, 0xF757F95C, 0x00000000)

Hi -

Please run -

Regards. . .



1 more replies
Relevance 97.73%

after i see a logo of windows xp the blue sreen appear says stop: 0x0000007b (0xbaccf524, 0xc0000034, 0x00000000, 0x00000000)

Answer:: *** stop: 0x0000007b (0xbaccf524, 0xc0000034, 0x00000000,

Hi Greeting of Days 1.We have found that there is only one patch that requires un-installation to resolve the blue screen issue. KB977165 is the patch in question, the other patches do not seem to cause the blue screen behaviour and do not need to be uninstalled.2.Inset Boot able Disk 3.Once you are in the Repair Screen..2nd Option1. Type this command: CHDIR $NtUninstallKB977165$\spuninst 2. Type this command: BATCH spuninst.txt3. When complete, type this command: exitIf you are able to uninstall the patch and get back into Windows, in order to stay protected you can use the following automated solution which secures your PC against the vulnerabilities that are resolved with KB977165 until you can successfully get the update installed without the blue screens.Please see the link below for the article describing the vulnerability that is fixed with KB977165 and how you can get protected without installing the actual KB update: also wanted to thank maxyimus for the great thread, and LThibx for their participation as well!Please Try It Now

4 more replies
Relevance 96.57%

I have a HP Compaq nc220 that my dad brought home from work, it was a guys laptop who had quit. Anyway all of sudden a while back i go to turn it on and i go through the pointsec login, like usual. Then here comes a choose which way to start windows, i just went with start normal, wasn't odd, this had happen before if the computer had froze up. Then (like usual) it says hardware profile/configuration recovery menu, i choose off-site (wireless enabled) over on-site (wireless disabled) (my dad had told me just go with the off site, had I never had any problems) then the windows xp login, then here comes the blue screen with stop: 0x00000024 (0x00190203, 0x82e62578x 0xc0000102, 0x00000000) ( besides all the: a problem with your... blah blah blah)

I tried going on-site and off-site with:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last good known connection
Start Windows Normally

Any help would be appreciated

Oh and here is some of the things i know are on the computer:

Pointsec Encryption/Security
Mcaffe Security
Lotos Notes (some email system that my dads company uses i dont know pass or user)

Answer:Help: stop: 0x00000024 (0x00190203, 0x82e62578x 0xc0000102, 0x00000000)

8 more replies
Relevance 96.57%

Hello all, I'm having a bit of trouble with my computer.  Last night I accidentally pulled the plug out of the wall while the computer was still on.  This morning when I turn the computer on I get a black screen with a list of options from 'safe mode' to 'start Windows normally'.  No matter which option I choose, I get a blue screen saying '*** STOP: 0x00000024 (0x00190203, 0x82389080, 0xc0000102, 0x00000000)'.   I am absolutely hopeless with computers so please bear with me.  Does anybody have any suggestions?

Answer:***** STOP: 0x00000024 (0x00190203, 0x82389080, 0xc0000102, 0x00000000)

I found this: you using a Windows 2000?

1 more replies
Relevance 96.57%

I can't get into my computer at all.
Whenever i restart i just get a blue screen saying

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration. and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information

*** STOP: 0X00000024 (0X00190203, 0X82ECA898, 0X0000102, 0X00000000)

I get it after i have went through the start computer in normal mode, safe mode thing.

Help to fix the problem would be appreciated. I can't afford a pro to fix it at the moment.
And i am not good with computer terms so if you know how to fix the problem please elaborate. Thanks

Answer:*** stop: 0x00000024 (0x00190203, 0x82eca898, 0x0000102, 0x00000000)

10 more replies
Relevance 96.57%

I am having a problem with my other computer. My brother was on a forum, and has games on his computer, but at the time of the incident they were not up.
All of the sudden an error popped up stating that a virus was on his computer. He went into his virus protector (not a very good one) and ran a scan. It then told him to restart his pc.
When rebooting, the pc would not boot up and but would be running(as I could hear), but stay on the black screen.
I hit F12 and ran it by the Windows XP disk. After several tries of booting up the computer by the disk through F12, I finally got in. I downloaded several new virus protectors and got rid of 2 Trojan Horses. During this tons of ads were popping up and several spyware protectors were downloaded on the computer.
I had to restart the computer after downloading norton antivirus. I have not been able to get back into the computer as everytime it gets to the windows blue screen (Welcome screen), a new blue screen pops up stating the following:

"A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you have seen this Stop error, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor ... Read more

Answer:Stop: 0x0000008e (0xc0000005, 0x80635479, 0xba1d799c, 0x00000000)

By hitting "F12" I am guessing this means that you do not have a real WinXP installation disk, rather one of these "Repair" Disks sent out by HP, Packard Bell, Dell, Gateway etc...

Is this true and do you have one of these pre-built machines ? If so, which is it (make & model) ?


I downloaded several new virus protectors and got rid of 2 Trojan Horses. During this tons of ads were popping up and several spyware protectors were downloaded on the computer.

Stop doing any activity at all on this computer unless suggested to do so by a qualified professional. Some "virus protectors" remove 2 and install 10, so you might be worse off now than you were. Eventually, an expert will show up to assist.

While you are waiting, please list the AV programs you know you have installed, as well as as much information about your computer's hardware as possible. (again, make & model, also how many HD's, DVD and/or CD devices etc...)

19 more replies
Relevance 96.57%


blue screen i can't access safe mode nothing and i dont have backup point and i dont want to format my pc any clue !!! i really nead help urgent urgent


With A BSOD we need the report
Blue Screen of Death (BSOD) Posting Instructions

Maybe this will help you get it and boot, also
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If ... Read more

1 more replies
Relevance 96.57%

As soon as the GUI part of XP SP3 installation starts, I receive the above stated Blue screen of Death unfailingly.STOP :0X0000007B (0XF8C8D524, 0XC0000034, 0X00000000, 0X00000000)I have checked and re-checked and re-checked my entire Drive (Seagate ST3160215A EIDE 160GB) for a virus but all reports are that my drive is clean. I have used Hitmanpro 3.6, Spyware Terminator 2012, Malwarebytes Anti-Malware (PRO), McAfee Stinger and what not. Might this be a hardware IRQ mismatch or a device loader problem?? Please Help...

Answer:Bsod : stop :0x0000007b (0xf8c8d524, 0xc0000034, 0x00000000)

Go here for all the information regarding STOP messages:

14 more replies
Relevance 96.57%

Hey guys,

I'm getting this stop message consistantly now. Windows XP laptop, AMD chip.

stop: 0x0000008e (0xc0000005, 0xee3888928, 0xb822da20, 0x00000000)

I *can* boot in Safe Mode without problems and have tried disabling various services and startup items, but to no avail. Any ideas? This is the first I've even seen of this particular blue screen. Thanks guys!

Answer:stop: 0x0000008e (0xc0000005, 0xee3888928, 0xb822da20, 0x00000000)

Hello and welcome to Techspot.

Your first port of call should be this thread HERE.

If that doesn`t help attach 5 or 6 of your latest minidumps in this thread.

Regards Howard :wave: :wave:

1 more replies
Relevance 96.57%

How can i correct this.


Answer:STOP: 0x000000024 (0x00190203, 0x8236E188, 0xc0000102, 0x00000000)

Please give us more information than what you provided, i.e., system specs, when the BSODs occur, etc.

Also, please do the following...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.

3 more replies
Relevance 96.57%

half way trough the malwarebytes scan my computer gives me a blue screen with this message.Stop: 0x000000C5(0x00008336,0x00000002,0x00000000,0x8054BF0) any help please I'm running Windows XP Professional

Answer:Stop: 0x000000C5(0x00008336,0x00000002,0x00000000,0x8054BF0F

C5 STOP errrors are generally driver errors.

But not necessarily hardware drivers...XP and various types of programs also employ drivers. Including Malwarebytes.

I would try uninstalling Malwarebytes, if possible...then reinstalling it and updating it before attempting a new, updated scan of the system.


2 more replies
Relevance 96.57%

Err...i guess i really need help out of it..
My pc cant run in normal mode, only can be in safe mode
The error are in blue and says that the Technical Information.
and wrote something physical memory and dump it
what should i do with it?
can any one help me to deal with it?
By the way, i cant use the SB Search n destroy,
it also give me another error - Stop:0x000000(0x00000040,0x00000000,0x800000000,0x00000000)

Answer:Stop: 0x0000008E (0xc0000005,0x80635479,0xB85A699c,0x00000000)

Hijacked info ------
Logfile of HijackThis v1.99.1
Scan saved at 341 PM, on 10/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\bfu\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName... Read more

1 more replies
Relevance 96.57%

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen restart your computer. If this screen appears again, follow these steps:

Disable or unintall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x00000024 (0x00190203, 0x8445b978, 0xc0000102, 0x00000000)

What do I do, now?

Answer:STOP: 0x00000024 (0x00190203, 0x8445b978, 0xc0000102, 0x00000000)

I've tried different ways to get into Windows, but can't. None of the safe modes, etc. work. So how do I disable or uninstall the anti-virus, disk defrag, or backup utilities?

Please, any suggestions greatly appreciated! I'm desperate!

2 more replies
Relevance 96.57%

i got this bluescreen sometimes i run BSOD dump and never complete. Because i got BSOD once in a while, i use my computer daily.

please help me

x86 (32-bit) or x64 ? - the original installed OS on the system?
- an OEM or full retail version?
Full Retail = you purchased it from retailer - What is the age of system (hardware)?
3 month
- What is the age of OS installation (have you re-installed the OS?)
3 month
this is my spec
intel i3 2100
memory 2 gb g.skill trident cl8
amacrox free earth 620w
zotac Gtx 560 amp
motherboard z68 pro3

i never used this computer for overclocking, daily used only like game, browsing, design(photoshop,corel)

Answer:Stop 0x0000008E (0x0000005,0x839d98b8,0xc40e7adc,0x00000000)

Please rerun the jcgriff2 collection app and let it finish collecting all the info (let it run for at least 15 minutes - or until it finishes).

1 more replies
Relevance 96.57%

Hello,I'm working on a laptop that is running Windows 2000 SP4 (Build 2195)The computer definitely had multiple issues with malware, spyware, and virus. I ran Spybot 1.52 in SAFE MODE and it came up with 78 problems. When I select to fix these problems, the computer went to blue screen and gave the STOP ERROR:*** STOP: 0x000000F7 (0x005c0073, 0x00006766, 0xFFFF9899, 0x00000000)Beginning dump of physical memory.Physical memory dump completeSince then, I've tried all the other fixes I've seen online, including SDFix, ComboFix, SmitFraudFix...all with same result. They all hit a point and get the STOP ERROR. I also tried Malwarebytes' Anti-Malware, but the program stalled just seconds into the scan when it hits the file [356] c:\winnt\system32\******.dll (dll is named differently each time)Any help would be appreciated.Below is my HijackThis Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:31:27 PM, on 3/29/2008Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: Safe modeRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\WBEM\WinMgmt.exeC:\WINNT\system32\ZCfgSvc.exeC:\WINNT\Explorer.EXEC:\Program Files\Spybot - Search & Destroy\SpybotSD.exe... Read more

Answer:*** Stop: 0x000000f7 (0x005c0073, 0x00006766, 0xffff9899, 0x00000000)

Also, when I rerun Spybot 1.52, I get 39 problems, most of which are cookies that can be removed. There are three problems with registry entries. They are:


I can fix the cookies, but the system crashes with the STOP ERROR list above if I try fix any of the thre problems list above. When I reboot and run Spybot 1.52, all the cookies are back again.

Hope this helps.


3 more replies
Relevance 96.57%

My desktop has an stop error
stop: 0x00000024 (0x00190203, 0x82f876f0, 0xc0000102, 0x00000000)
when i rebooth the restar the computer always ends up in a blue screen that says,
"A problem has been detected and windows has been shut down to prevent damage to your computer"

I can not open windows or anything to try to check disc.

Answer:stop: 0x00000024 (0x00190203, 0x82f876f0, 0xc0000102, 0x00000000)

First of all, the best place to lookup Windows Stop Codes, is at the following link:

Secondly, it seems that you may want to try booting into safe mode by tapping F8 when rebooting the computer, just after you see the splash screen for the manufacturer of your computer. Select Safe mode, and then your operating system, and then go to
Start>Run, type cmd and press enter. Once in here, type in chkdsk and let that run. Once this is done, try running a defrag on your harddrive. If these do not correct your problem, then you may have a failing harddrive/corrupt installation of windows. At that point, I would recommend removing the harddrive, and backing up your data using a different machine, replacing the harddrive, and reloading Windows. If these are things you are not familiar with or do not know how to do on your own, take the computer to the Geek Squad and let them help you out (for a fee).

2 more replies
Relevance 96.57%

Hi Everyone,
I am recieving an error at start up stop 0x00000024(0x00190203, 0x82f610b0, 0xc000010z, 0x00000000)
I have read and tried to follow this thread started by evilflame and answered by studiot

The problem I am running into is that At the welcome to setup press R for recovery console goes to a screen that says
Windows Home XP setup and on the bottom of the screen it says:
Examining 32986MB Disk O at ID O on bus O on atapi............

It has been sitting like that for a couple of hours now.
Can anyone tell me if this is normal or if I am doing somethig wrong?

This is a Dell Dimension 4800C

Thanks in advance,

Dan :cry

Answer:stop 0x00000024(0x00190203, 0x82f610b0, 0xc000010z, 0x00000000)

Has it moved any, think it's broken... does not look good. Sorry I can't help but someone will come by and advise.

10 more replies
Relevance 96.57%

I have an old laptop I just plugged in. It runs fine for a few minutes and then gives the above error.

I reinstalled windows, XP SP2, and after awhile I got the same message. I was told that it might be a motherboard issue.

I have included the minidumps.
Can anyone tell me what this is?

Answer:Stop:0x0000000A (0xFF1701F0,0x00000002,0x00000000,0x804D9B64)

All Minidumps point to: w22n51.sys is a driver for the Intel Pro/wireless LAN Adapter
You need to update your drivers from your Manufacture Support site (Dell? HP? Some other brand?)
By the way, DriverMax also faulted, I'd uninstall that one

And here's another hint. Update to SP3

3 more replies
Relevance 96.57%

I have a HP Compaq nc6220 that I had received from my parents. It was given to my dad from the branch for whatever after a member in his banking team had been let go. Also the deal was under the table, so the IT department can't help me out. This happened over the summer, but I finally decided to do some thing about it. I had turned on the laptop and here comes a choose which way to start windows, i just went with start normal, wasn't odd, this had happen before if the computer had froze up. Then (like usual) it says hardware profile/configuration recovery menu, i choose off-site (wireless enabled) over on-site (wireless disabled) (my dad had told me just go with the off site, had I never had any problems) then the windows xp login, then here comes the blue screen with stop: 0x00000024 (0x00190203, 0x82e62578x 0xc0000102, 0x00000000) ( besides all the: a problem with your... blah blah blah)

I tried going on-site and off-site with:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last good known connection
Start Windows Normally

Any help would be appreciated! Oh and there is a security system thing where I have to enter a username and password, I don't know if that had anything to do with it.

Answer:Help: stop: 0x00000024 (0x00190203, 0x82e62578x 0xc0000102, 0x00000000)

12 more replies
Relevance 96.57%

hello i get this mesage when ever i try to use regestry cleaner or one click maintanence on tuneup utilitys 2007 and 2010
stop 0x0000008e 0xc0000005 0x8059e7c7 0xeea028c8 0x00000000
dump of physical memory
any help please . ith did not happen befor . i got a virus and reinstalled windows xp . everything else seems fine

Answer:stop 0x0000008e 0xc0000005 0x8059e7c7 0xeea028c8 0x00000000

also just tried to install internet expolre 7 and got the same error message again .

2 more replies
Relevance 95.7%

Blue screen issue that I never heard of before.
I getting a STOP:0x0000007B(0xF7C20640,0xC0000034,0x00000000,0x00000000)

AMD 1.5GHz
480 RAM
Newer 80 gig using XP home – hanging up
Older 60 gig with XP pro – backup

It started from what I now know as the Stoned.Angelina bootdisk virus that I got from an old inspection equipment computer. Thanks Norton 2004 for catching that 1995 virus via floppy. What I did not know most likely made my problems worse.

To start, the computer was rebooting 5 sec after seeing the XP logo. Sometime it would flash the BSOD for a split second.
I did find the virus via rescue disk from an older version of Norton. Following Norton instructions I “fdisk /mbr” to both of my drives.
Now the XP home hang on the BSOD all of the time. I’ve tried to reinstall XP home and it is now lost in between installations with the BSOD at reboot.

Swapping the drive I can boot up under the 60 gig XP pro and access my data- thankfully. Scanning with Norton everything is ok. Chkdsk /f found a 16 kb in a bad sector. I’m now able to access the recovery console booting from the XP home drive.

I would like to use this drive with data intact- finish installing XP home.
Or boot from my second XP pro drive and access my OE email account, address book and messages with other data. Back it up properly and format the thing if I can’t fix it.

I’d love some input on how to fix it or accessing my OE data from 1 drive to another.

Please advice

Answer:BSOD STOP:0x0000007B(0xF7C20640,0xC0000034,0x00000000,0 x00000000)

16 more replies
Relevance 95.7%

how do i fix a bluescreen error with a stop code of:

Stop: 0x00000024 (0x0012902, 0x863419f8, 0xc0000102, 0x00000000)

ive seen things like reg-fixers related to the 024 section, but they all require me to be able to get past the bluescreen

Answer:Stop: 0x00000024 (0x0012902, 0x863419f8, 0xc0000102, 0x00000000) (bluescreen)

There is an NTFS error. Do not use any "registry fixers" unless you want more problems.

Start by running chkdsk /p on the drive from the Recovery Console.

Have you had any other problems? How old is your drive?

3 more replies
Relevance 95.7%

This is at the blue screen I get and I cannot get onto my computer.
When you turn the computer on you get a black screen with the options

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration
Start Windows Normally

If I choose any of those my computer goes to a blue screen with the code:***Stop : 0x00000024 (0x00190203, 0x8AD0ADE8, OxC0000102, 0x00000000)

Any help would be much appreciated.

Answer:Solved: ***Stop : 0x00000024 (0x00190203, 0x8AD0ADE8, OxC0000102, 0x00000000)

10 more replies
Relevance 95.7%

Hi TGuys,

Can you please help me.

I have a friend with a DELL PC (XP - SP2). No warranty, no support, nothing. He came to me for help.
The problem is he can get into safe mode, but when he tries to login to computer (i.e. normal mode) the computer just reboots.
I disabled automatic restart, and the screen displayed this stop code.

STOP:0x0000008E (0xC0000005, 0x8052ACA3, 0xEC2687B0, 0x00000000).

The numbers don't change every time the computer reboots (i.e. they are constant).

I ran chkdsk /r, no disk problems. I ran avast in safe mode, no viruses. I booted from CD, memtest86, no memory errors.


Please help. Thank you.

I did search through this forum, and did find similar problems but with no solution other than re-format the hard disk. If i have to i will re-format the HDD but i want to leave that as an "absolute" last option. Thanks again for any help.

Answer:Solved: STOP:0x0000008E (0xC0000005, 0x8052ACA3, 0xEC2687B0, 0x00000000)

16 more replies
Relevance 95.7%

Hi all,

When I try to watch a video file with BSplayer or VLC, or while I try to play a game, I get a blue screen. After the blue screen, the computer reboots. This happens so fast that it's not possible to read the message. So, I made a picture of it (see attachment). After this happend, I noticed that the error is:

..... (more text, see the picture)

STOP: 0x0000000A (0x00000016,0x0000001C, 0x00000000,0x805024BA)

What's also strange, is that this does not happen all the time. From time to time, I can play movies and games! But in general it doesn't work.

After searching for these messages I found out it has something to do with drivers. I reinstalled my graphic drivers to the newest version (both from the Nvidia website, and from the Asus website), this does not seem to work. So, I tried to install the oldest version I have (on the CD-ROM that came with the card). None of these did solve the problem.

After this, I tried reinstalling my codecs. I use the K-Lite codec pack.

As far as I can remember, I have not installed any new software recently.
If someone else has a better idea, I would really like to know.

Operating system: Windows XP
Graphic card: Asus EN8600GT SILENT/HTDP/512M (

Answer:Irql_not_less_or_equal ... STOP: 0x0000000A (0x00000016,0x0000001C, 0x00000000,0x8050

11 more replies
Relevance 95.7%

Yesterday I tried to start my computer and got a windows\system32\config error that called for me to repair from the windows disk. I booted from the disk was asked for a password... guessed wrong 3 times and the computer restarted. The computer worked perfectly expect for a little slow web browsing for that entire day.

This morning I turned on the computer and upon logging into windows (right after I enter my user Password) I got the BSOD Stop 0x0000008E (0xC0000005, 0x806373FD, 0xBAA379A8, 0x00000000), originally it also had a driver name attached NVNRM.SYS which i tracked to an Nvidia Nforce driver.

What I've done so far is loaded into safe mode and used the registry edit to bypass the recovery console's admin password and ran CHKDSK /R, deleted NVNRM.SYS from my computer and installed an Neforce3 version 5.10, tried booting with one graphics card, 1 monitor, one card of ram, and tried the video card in each of my PCI-E slots.

I can't seem to post from my computer in save mode so I'm currently on a different computer.

The only specs i remember from my computer are

Dual core 64bit AMD athalon processor
2x Nvidia Geforce 7600GT graphic cards (SLI ready but not in SLI since i use two monitors)
2gigs OCZ 6400 DDR2 RAM
ASUS M2N Sli-Ultra Mother Board
I also have a seperate Enternet card since the onboard one is broken
A SoundMAx onboard Sound card
500Watt Power Supply

EDIT: i also tried to run a system restore while logged in in safe mode. Once i reached ... Read more

Answer:BSOD Stop 0x0000008E (0xC0000005, 0x806373FD, 0xBAA379A8, 0x00000000)

what brand of power supply
i would not run a pcie system with less than a quality 550w
what does the bios list for the 12v line voltage and the cpu temp
reinstall your video driver
in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

9 more replies