Computer Support Forum

STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

Question: STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

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Preferred Solution: STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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this is a many faceted and increasing in facets issue (ill try to make it as short as possible);

the male side of my video cable connection (the part on the motherboard) had bent pins; the pins were unbent and the cable was able to fit back in, BUT

the picture was garbled--wrong colors, moving lines, etc. the people at a tech store told me the video cable was pinched and knowing that it had been jammed in the hinge for a while, i believed it extremely feasible. I finally ordered a new video cable but replaced it, and to no avail. the picture may have been slightly better--but not significantly if so; additionally (and im not sure if it was this way the first time as well) the computer was displaying at the size of the external.

i restarted, and reazlied that the laptop screen displayed nothing at startup, until logged in--exactly like the external. i figured that at least a portion of what was going on was the computer was sending the external screen signal to the laptop.

things i've tried:

-reseating both ends of the new video cable MANY times
-turning the computer off, taking out battery, holding start button, putitng battery back in, restarting
-every variation of screen resolution/external monitor setting
-pluggin in the external, putting laptop to sleep, unpluggnig external
-reinstalling video/image drivers
function key combinations

when i tried to put in safe mode via F8, the screen went blue or light gray and stayed that w... Read more

Answer:stuck booting safe mode, which doesnt work; stuck in external monitor mode?

i managed to change the safe mode option, unfortunately the laptop screen still isnt working correctly (the external is)

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Please help!
My PC cannot startup. Every time i turn it on it automatically asks me if i want to start in safe mode, goto last known update etc, but nothing is working ><
The first couple times i tried to start it "normally" it went to the blue screen of death and said that there is an error in the file "system 32/ config/ SOFTWARE"... This didnt sound good, but instead of getting this now it just restarts after the window icon has loaded for arnd 1 minute

When i start in safe mode it loads a load of files and asks me if i want to stop loading a file called "STDP" if i press escape to tell it no, it doesnt make a difference to letting it load.

Recently i have fiddled arnd inside the comp after buying 256 mb extra ram
I started to get blue screens very frequently so i switched the two ram cards and for sum reason it suddenly worked... until a mmonth ago in which it couldnt start up and went instantly to BS OF DEATH, so i took out the extra 256 mb of ram and carried on , however then my keyboard and mosue started to screw up all the time, and my computern would start to beep for arnd a minute and sum times i had to restart to gain back control of mouse and keyboard (sumtimes had to reboot 2-4 times to get them working)
I replaced these however with usb keyboard and mouse and it has been working fine.

arnd 2 weeks after getting these, its screwed up completely
Sorry that this hasnt been written very well, so ask as many questions, a... Read more

Answer:pc constantly restarts, safe mode doesnt work

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I am new here. Hopefully someone can help me. My computer has several problems. The most serious is not being able to get Windows XP to load. I have tried booting in safe mode (F8) but I keep getting an error screen. I installed a game on the computer today that apparent has caused this problem. Any advice on how I can boot to safe mode to remove the program and do a system restore would be appreciated.


[email protected]

Answer:Computer Won't Boot and Safe Mode (F8) Doesnt' Work

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I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

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I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

Answer:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful:

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I got my ideapad in 2010 and it has worked fine up until very recently. It started acting buggy and having boot problems so I did a factory reset using the one key button 3 days ago. I moved some pictures and videos over from an external and installed an antivirus and now it will not boot at all.When starting normally, it will say that startup repair is needed and before the repair screen comes up it will blue screen and shut down. The same goes for getting into safe mode. Immediately after loading files it will blue screen and shut down.I wasn't concerned until I tried to reset to factory settings. It will not load the recovery menu at all but stays on the cute leaf background (longest I've waited for a response is 15 minutes).Is there anything else I can do aside from finding a bootable windows disc and calling it a day?

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Hello all, im new here, i found the site looking for topics like this one I am about to post.

A family members sony vaio will not boot up, the computer doesnt load windows XP (The windows XP loading screen appears but will then goes blank and reboots automatically.) When the computer first turns on a blank screen appears with text saying "we're sorry for the inconvienice, etc..." then has a 30 second timer for which option i would like to choose.
These are my options below (which none work).

It doesnt work on Safe Mode, Safe Mode (Networking), Safe Mode (Command Prompt) or even the "last known to work configurations".

Im totally lost on what i can do from here. I need assistence people!!

Answer:Sony Vaio Wont boot and Continues to Restart (doesnt even work on safe mode)

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Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

Answer:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
Tried reseating the RAM, no luck...
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Freezes right there after 15~20 seconds...

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when i try to booy in safe mode i get the error we are sorry for any doesnt let me boot in any versions of safe mode.i am using win xp sp2. thanks for any help.i've scanned for virus and spyware but it was clean.

Answer:safe mode doesnt work

1) Did safe mode ever work?     a. if yes, go to questions 2 and 3    b. if no, skip to question 42) What were you doing immediately before safe mode stopped working3) How long ago did the problem start?    a. go on to question 44) Specs for the PC?5) anything else you can tell us?6) What virus and spyware scanners are you using AND are they up-to-date?

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Hi I had Uverse (new ISP) installed, and 5 mins after the tech left my screen went blank, and i've not been able to log back into the computer.

I've had a multitude of error messages, the first being: \winnt\system32\config\system is corrupted. Also the blue screen of death. I can't get it to start up in safe mode, and it when i ask it to start up in last good config the screen just goes black and the pc appears to just lock up.

The last codes I got frm the BSOD were as follows:

0xC0000005 0x80849902 0xF8988D48 0x00000000

I've also tried using the XP OS disk, and when i choose R i get the blue screen of death.

Sometimes it doesn't start up at all and i can't even get it to respond to PF8.

Any other suggestions? Appreciate any help!

by the way, the tech came back and said that no drivers were added, and I have also disconnected the new modem and my external hard drive but it didn't help

Answer:PC will not reboot, safe mode doesnt work

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anyways i cant remember the entire error message just something about kernall debugger.

how would i get daemon tools to work in safe mode

Answer:daemon tools doesnt work in safe mode


It isn't intended to. Safe mode only loads the drivers needed to get to desktop in order to troubleshoot the basic operation of the system. You video driver is not even loaded. Instead, a very basic version is applied.

So the quick and short answer is that you can't run it in safe mode.

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Hi, Hope someone can help.Whenever my friend's pc has a problem, I'm called into help. This morning she phoned to say, she'd decided to update her AVG6 to AVG 7 (running xp), when she came to restart it, she couldn't log onto any users, it would log on for a couple of seconds, then logged off to main login page. I visited and started it in safe mode, deleted avg 7 and restarted. Downloaded avg again, after installation it recognised a virus and said it would have to do a restart to heal. After the restart, same problem occurred. Initially, even the safe mode page would not load. Managed to do a sytem restore via 'msconfig'. Ran avg which detected Worm Funner.A in 9 files, (rundll.32 and some Dc22.exe), it said it had healed them but had to do a restart. After this, nothing can be logged onto even in safe mode, it logs off straight away. All I can think off is a clean install, though this seems drastic measure. Is there anything else I can do to get in and cure?Thanks!

Answer:Help!! Worm - Funner.A. Safe mode doesnt even work

click hereI dont know if this will help as you say it wont boot into safe mode.Description click here

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i go to my friends today and shes starting up her windows and as soon as it starts the bar at the bottom i believe called explorer and all the desktop icons dissapear, all that works is the task manager.
Anyways, so we tried again and then i ran it in safe mode which worked till it actually tried running windows and there is that popup that i believe asks about restore point dissapears in a split second and then nothing loads.
So then i try a different safemode. same problem.
so then we restarted windows and then spy weep hada notification of infected computer. So we ran it and she said it froze last time it ran but this time it did so then it "quarentined" all the problems on the computer.
so then we restarted without internet, which had the explorer and desktop icons back. so i started up the web browsers up i needed and i got a few popups from spysweeper that things were trying to access the internet. some RUNDLL tried running and it was c:\windows\system32\asabmgev.dll.
so then we plugged the internet back in, the explorer disspeared and desktop items but i still had my browsers so i got on here. now we don't know what to do since we cant acess anything on the computer like this. also some weird processes are running on here if anyone knows what they are some dissapear after a second of popping up.
so there is ycommon.exe, hpqimzone.exe, motiveSB.exe, wuaudt.exe, vVX3000.exe, PCLient.exe, ehtray.exe, hpqimzone.exe, and all this othe... Read more

Answer:Explorer And Desktop Gone. Can't Run Windows Normally, Safe Mode Doesnt Work!

The files you listed have a legitimate use except for one that allows remote control of your computer, but it may be part of the camera software. Follow the instructions below. If you have a problem installing or running Hijack This, change the name by right clicking on the Hijack This.exe and choosing rename. Any name will do such as "mylastchance". the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds. a Hijack This log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post the log in this forum. --------------------------------------------------------------------------------How To start Windows in Safe Mode

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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when i open my laptop window show safe mode black screen . when i open window in safe mode & normal mode it restart . but sometimes window run & window open. i havnt cd drive . plz help me how can i repair my window with cd drive.rahuledited by moderator: remove personal information

Answer:windows xp doesnt work property its show to open safe mode

Its not a good idea to put your email adress in forums, id suggest removing it. but sometimes window run & window openWhen you boot successfully try to run a check diskMy computer >. right click C:\ >> properties >> Tools >> check nowAlso try to disable startup items that do not need to be running at at startupStart >> Run >> Type Msconfig >> click on Start Up tab >> uncheck items you do not need to run with windows.if the OS requires a repair then this canot be achieved without the correct windows disk.

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Hi I am using windows xp and just moments ago I get a problem. windows will not boot at all. Nothing unusual at start up but no windows icons/usual windows start up appear and computer sits there fans running. If I try to start in safe mode the computer hangs at ...system32/config/system along with the usual prerequisites and does nothing after that.

Circumstances right before this started:
I plugged in an old IDE harddrive(making 2 harddrives plugged in) in order to retrieve some old data. Everything starts up fine but windows freezes 30 sec into startup and the mouse moves but nothing happens(much like my previous registry problems). Restarting leads to the problem stated above. Any help?

Answer:windows doesnt boot, safe mode hangs...

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I realize this problem happens to MANY people, but this is kind of urgent right now..

My computer specs are in my signature/profile (I think).

This is the best computer I have, so I really want it to work again.

First things first, this is how it happened...

1. I was running Win XP Media Edition SP2 fine.
2. I installed Seven Remix XP to get Windows 7 look on XP.
3. I restarted computer since it said I needed to.
4. It restarted after the logon screen. Basically, it logs on, then turns black for 5 seconds, then restarts.
6. I go into safe mode and uninstall Seven Remix XP.
7. It still restarts automatically

Any ideas, please??
I really don't want to use my backup drive, as that will revert my system back to "factory settings". (But I'll still have my programs, obviously)
I'm saving that as a last resort.

Please reply ASAP, this computer transmits Wi-Fi, and I use it for gaming, also, so I really want to get it back up and running.
Any more info needed, just ask.

EDIT: My specs: 2.4GHz AMD Athlon 64 CPU, 2GB RAM, 512MB ATI Radeon X1600, 225MB HD, Windows XP Media Edition.

Answer:Computer restarts after logon screen, safe-mode DOES work

Have you tried "Last known good configuration" from the advanced startup screen?

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When i try to start my computer in safe mode (by pressing f8 and selecting safe mode) it gets to the log on screen then just restarts. It starts up in normal mode but not in safe mode. Any one got any ideas.Cheers :)

Answer:Computer restarts when i boot in safe mode

operating system please

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My computer has been working fine but I wanted to boot into safe mode to run driver sweeper and clean some amd drivers...but as soon as I see the welcome screen the computer restarts..

normal boot works OK though

win 7 pro 64 bit

any ideas?

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My pc keeps restarting upon boot up. After several restarts, a black screen with several options appeared on my pc and now always appears stating if I would like to start my pc in safe mode, normal mode, config and other safemodes options. All the options do not work since my pc restarts after I click them expect the safe mode option, which allows me to enter the pc in safemode.

Answer:**Pc restarts upon boot up**(works in safe mode)

Did you try System Restore from Safe Mode?

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As per the title, my pc only runs in safemode or it will keep rebooting.

The general performance is very slow and feel there may be a virus present.

Also have a few messages pop up and say that they have failed "GetEntryPoint" and can't seem to remove DaemonTools from, the system.

Any help would be greatly appreciated.



Answer:Constantly Restarts on boot up, will only run in safe mode

If you feel you are infected please click on the link in my signature for Virus/Malware Help and post in that section of the forum.
You can try running your computer in a Clean Boot

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Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very if its a hardware issue i would not be surprised.

Answer:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)

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Hi everyone

I am having trouble with one of our laptops. I was running a few virus scans the other day as I realized it there was Google Redirections, fake virus security centers, and security center pop ups in the system tray. A fake virus center kept popping up as a program on the computer, and the internet would not work when this was open.

I tried to run more scans but nothing would open, no programs, no task manager, etc. in order to fix this. Nothing was working, so I shut off the computer. This was a big mistake as when I went to turn it on, it will not boot. It goes into an endless reboot state and flashes a blue screen for a second, not long enough for me to read, before it goes back into rebooting.

None of the safe mode options work, and Last Known Configuration option does not work, the computer just endlessly reboots and will not start up. I really need to get this fixed, as we purchased a warranty for the laptop, but they will not work at all.
I have tried everything and nothing seems to be working, the computer will just not boot up.

I burned an ISO of Puppy Linux after reading about this online and I could boot to that from the CD, from there I could see everything was still intact on my hard drive but it still will not boot windows. I thought about getting an external hard drive enclosure to take the stuff from that drive and put it onto another computer until I can get this fixed.

I am running out of things to try and hope someone can help. thank you.

Answer:Endless reboot, fake security warning, safe mode doesnt work

Could you please tell us what your OS is, main antivirus program , and exactly which scans you were running (have tried to run).That might give appropriate information to know what to suggest for you

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Well there was a hacker in my computera trojan. Now i think he just messed up my registry cus when i try to log in explorer.exe doesnt start and when i start it it crashes after like 30 seconds. Most applications dont work i cant do anything. System restore doesnt work and before this happened i remember my stop zilla removed some haxdoor and hijack thing s tuff like that... Basicaly my computer is unusable and this makes me very mad. Hes been messing with all my stuff please help


EDIT: replaced it with a new explorer.exe kinda works but icons dont show up on tray and when i try to open something it closes and my internet doesnt work... spybot scan got a keylogger and trojan and stopzilla got more hijackers/trojan. basically the computer is uselesss !@!@!$

tried scf /scannow didnt have windows xp professional SP 2 so i tried some torrents and burned them to a cd. didnt register as the windows xp sp2 cd tho =\ so didnt work

Answer:explorer.exe keeps crashing most applications corrupt cant really start up safe mode doesnt work

Can you get into safe mode w/networking?Do you have a thumb drive or another computer with a CD burner to download some toolsMaybe try theseThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware Free version and save it to your desktop.NOTE: Before saving MBAM please rename it to save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will beg... Read more

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I've just been given a PC from my mates, little daughter, and it had so much spyware, malware etc etc i was able to get AVG there onto to clear it but it wont let me connect to the internet via AVG to download the update definitions.

The internet works, but only certain sites,,, if i tried to go into some other sites it just wouldn't connect. I also got AdAware to scan and destroy some stuff but i can't update the definitions on there either!! I've included the log file below, any help wouldnt be greatly appreciated! I have no disc to re-format either so i have to do it this way unfortunately!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:43:38, on 29/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.

Answer:HELP! Internet doesnt functions properly and I cannot boot in safe mode either!!

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.
READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


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I've searched endlessly on google and various forums but can't find anyone whose had my same problem. I'm running windows 7, and when I power my computer on, I can't get past my user log in screen. I click my profile icon, which appears as normal, but when I do the icon disappears for a few seconds, then re-appears, never prompting me for my password. I've tried rebooting in safe mode, only to return to the same log in screen with the same issue. It's also worth mentioning that my CD drive is jammed shut, so without taking it to a shop, a windows restore with a disk is out of the question for me. Any help would be GREATLY appreciated, as much such so far has ended up fruitless. 

Answer:Stuck at user log in screen, safe mode won't work. HELP!

Did the cd-dvd jamming shut and the inability to log in happen about the same hour of the day?  These two things may, or may not, be related.  [added my missing word:  same]

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I was surfing the web last night and all of a sudden, the computer restarted. I walked away to get a drink of water, and when I came back, it was still restarting and it continued this over and over again.

I watched it go through the process and when it gets to the screen where it asks you to select Start Normally, Use Safe Mode, etc., the default is Start Normally. So I tried to select Safe Mode, but found that the keyboard doesn't work. This is odd, because the keyboard is fairly new and had been working just fine. Also, during one of the restarts, I entered the BIOS setup and the keyboard works fine there, but once I exit the BIOS setup, it stops working.

Any thoughts? Is it a Windows keyboard driver that is corrupt or something?

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Im on Windows 7 Home premium 32bit, I recently tried to boot in safe mode via msconfig.exe . When I restarted my computer my monitor is on but does not activate at all, like its asleep. My keyboard and mouse are active but my monitor is just stuck in this sleep state. I tried hooking monitor up to another pc and its fine. So the issue is with the safe mode boot up itself, any ideas whats going wrong here? since I used msconfig.exe to do it my pc will continue trying to boot in safemode until I can access msconfig again to change it

Answer:PC stuck in safe mode boot up

Welcome to Windows Seven Forums nate159

Safe mode only uses the bare minimum drivers it needs to start, your video driver may not be loading.

Is the monitor connected to a video card ?

Or the motherboard ?

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Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

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Relevance 86.13%

Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

stopping startup itemsuninstalling hardware driversremoving recent softwarerunning troubleshooters at bootsfc scandiagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

Hi Trevor and welcome to Tenforums. There are several ways to approach your problem. When I was reading your post, my initial impression was the same as yours, the Network driver was causing your issue. To be safe, go to Control Panel\Programs\Programs and Features uninstall a program and sort the drivers by date installed. See which drivers were installed at the time you began having the problem. If you find any, I think it would be safe to assume the problem would be one of them. If you have another computer, go to the HP website for your model computer and download those drivers to a USB Flash Drive. Do one at a time and install the drivers you just downloaded and reboot until you find the offending driver. I would do this one at a time so you will know which driver it is in case Windows Update decides to install it again. See if that will work for you.

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Relevance 86.13%

After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

Answer:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,

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Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
Let us know what happens there and we'll move on from there if needed.

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Relevance 85.26%

my computer will not boot up right it is always in safe mode no matter what and my cd rom will not work it says device failier please help

Answer:computer stuck in safe mode and cdrom wont work

While you're in safe mode, go to device manager and remove any exact duplicates of anything there.Restart and see if you're in normal mode.
Device manager = my computer/control panel/system/device manager

It may help to know your version of Windows, if the above doesn't help.

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Relevance 84.97%

i havent used this one pc for a while for i didnt have a monitor for it. i just got an old one from a friend, but it cant display the resolution that my last monitor could. i try to change the resolution is safe mode, but it still goes our of range during normal boot?
any ideas of how i can change the resolution for normal boot?

Answer:changing screen resolution in safe mode doesnt effect normal boot

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Relevance 84.39%

New Computer, I have a MacBookPro laptop with Dual OS - Leopard on Mac and Windows XP Professional, well two months of trying to get Windows to opperate correctly. Unbelievable! I've re-installed XP SP2 too many times to count, finally had it up and thought it was running fine for the last week, then I went over to the Mac OS tried accessing windows through boot camp, it shut down the Mac OS, then when I tried to go back to boot windows directly, I received the damning <windows root> \system32\hal.dll file is missing or corrupt - again.

I've gone through a bunch of posts, tried a number of the instructions, and now have a worse issue, my computer is now stuck at the User Log in Page in safe mode with Windows, I'd disabled everything for start up in Configuration Utility and "checked" start up in safe mode there too, so now I can't get it out of it, and since my mouse and keyboard won't opperate in safe mode, I get to the log in page to select user but the mouse just won't move and pressing "CTRL +ALT+DLT" no response.

In the Recovery Counsole when I rean CHKDSK /r this is what it came back with...
"The volume appears to contain or or more unrecoverable problems."
97638572 kilobytes total disk space.
90877508 kilobytes are available.

406 bytes in each allocation unit.
24409643 total allocation units on disk.
22719377 allocation units available on disk.

So what does that mean? Not sure what the " volu... Read more

Answer:Help?? Windows Stuck in Safe Mode on Log on Page - mouse won't work - need my data...

You are going to need 'professional' assistance, from a good (damn good) PC/Mac shop, or a data recovery company.

Despite the fact you can install XP on that Mac, 98% of PC shops will turn you away and tell you to go to a Mac authorised dealer ... shame on them, cos they may actually be able to help, if they know how.

I would put your hard drive in to a PC, as a slave drive, and use something like Spinrite to "try" and recover your data.

What may have happened is, the Mac & Windows partitions have cross-corrupted one another hence the error message. A little hard to explain.

Data recovery ain't cheap, and none will guarantee any success, how valuable is your data?

Sorry I can't help with a quick fix.

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Customer reports "FBI virus".  I can't even get that far.  Regular boot goes to startup repair and reports that it can't automatically fix.  Safe mode boot looks like it will boot, but then the computer reboots itself as if to regular mode and then locks up to a blank white screen.  This is the second one I have seen this month like this.  What is it, and how to fix?

Answer:help- trying to boot to safe mode-then pc restarts & locks to blank white screen

Welcome aboard
I'll report this topic to appropriate helpers.
1. Please let us know what Windows version you have and if it's 32- or 64-bit.
2. Is the computer bootable in any mode?
Hold on there....

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Relevance 84.1%

Hi my problems started last night when I tried to open my laptop (Toshiba Satelitte A300 on Windows Vista)*
In normal boot up the screen loads fine up to Please Wait...*
I left it on until this morning which by then the screen had turned black and nothing was clickable.*
I cannot start up in Safe Mode either as the same thing happens.
Occasionally when I try and boot up it tells me the C disk has something wrong with it and is fixing it.
A warning saying this file is corrupt and unreadable left me with a flickering screen which fluctuated between black and the vista background.
I did manage to log in once though my desktop soon froze and I had to shut my laptop down.*
Startup repair cannot detect any problems. I did restore Windows to an earlier date with System Restore but that didn't do anything to help and when I tried to restore the system to an even earlier date the Catastrophic Failure sign comes up.

I really am out of ideas apart from restoring to factory settings.

Someone please help.

Answer:Safe mode and normal boot up oth stuck on Please Wait...

I think you have little options left. I would put it back to factory and if the issue persists it may be the hard drive is gone. Sure that's not the answer you were hoping to hear.

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Relevance 84.1%

Hey guys..

I've been trying to fix this computer for the last 8 hours and I can't figure it out. I've narrowed it down to a system corruption, it's not hard, viruses or spyware, it's not anything but a corrupted windows installation.

I will only image the drive at a last resort. I might just buy a second hard drive and install the OS and copy over the goods. Either way, I don't want to go though all that work. I know I can fix this.

I had it working at one point, I did a Windows XP Setup into Repair mode, checked the disk and even went as far as created a second boot.ini - Just to eliminate a factor, that didn't work.

What appeared to work was to "repair" the "corrupted windows installation" 3 or 4 times, and then do an "upgrade" and reactivate windows. I managed to get to a desktop, but then things just went downhill.

The icons where weird, and my "theme" was reset, and various other things. I created a new user in hope to start over, I was aimed at uninstalling things such as the vista transformation pack, etc.. Did a Windows Update, changed a few Driver letters so shortcuts worked, and then tried to "repair" the transofmation pack so i could uninstall it. I also did a Windows Update.

Then I reboot, and my nightmare starts over again. Now I can't even get the damn upgrade/repair to work and it wont boot past mup.sys. If I just knew what file was corrupted or what was making the s... Read more

Answer:Windows wont boot - Safe mode is stuck on Mup.sys

Take it to a computer shop and ask them if they can save the data. You will have to pay but they will most probably be able to do it.

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Relevance 84.1%

I recently tried partitioning my hard drive, but canceled it in G parted a little after I started it.  I then went to boot into 7 and it worked fine. After I restarted though, the win7 logo would come up, then my PC would restart.  In recovery mode, none of them will work, and when I try to boot into safe mode, it gets stuck at the classpnp.sys, then restarts. Any help?

Answer:Win7 won't boot...gets stuck at classpnp.sys in Safe mode

Reboot to the Win7 DVD and run the repair function. It may take some time to run but hopefully will correct the problem.

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Since yesterday,windows boots immediately in safemode and reboots in 10 seconds. This happens again and again and will not stop, unless I shut down the machine.

In addition, my keyboard is disable during boot and cannot press F8 to configure my boot.
Can anyone help me?
Thank you in advance

Answer:Windows 7 stuck in safe mode boot loop

What changes did you make just before this started happening?

Did you make any changes in msconfig?

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Relevance 84.1%

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 84.1%

I'm getting the BSOD on all restarts, even in Safe Mode and even if I start with video in VGA mode. Stop code is 0x0000007E plus four more codes in parentheses. During Safe Mode restart the last file to appear on the screen before the BSOD is agpcpq.sys. I've run chkdsk /r twice from the Recovery Console command line (it said it fixed some errors the first time, but not the second), but still same BSOD on restart. I ran Dell Diagnostics quick test and all the specific tests for BSOD, but the computer passed all of them.

This problem began after my computer got part way through an update from XP Professional SP2 to SP3, failed due to an error, then rolled back to SP2. After the rollback, the Windows updater said Windows might not work correctly. However, everything seemed fine until I shut down and restarted. That's when I started getting the BSOD.

My computer is a Dell Inspiron 700m notebook.

Thanks for any suggestions on how to fix this!


Answer:BSOD during restarts, including Safe Mode and VGA Mode

Try a last known good config. Press F8 at startup and at the boot selection screen, use the last known good configuration choice. Do this and let us know what happens or if there is still an error.

My thinking is that it might be due to the rolled back update. If i am wrong, it might be bad memory depending on what the BSOD error is. So, if you do get another BSOD, write down the error code and send that along as well.

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Relevance 83.81%


I have a pc with Windows XP with SP2 installed. My computer has generally worked fine with little issues, but the other day Norton flagged up a virus issue. The virus was called Trojan.Patchep!inf, and couldn't be removed using Norton.

Naturally, I'd have posted this in the malware removal/HJT forum, but I'm now locked out of my system.

I need a way to be able to get into Windows before I can pull off any HJT logs or run any applications.

The issue I have, is when Windows is loading up. I turn on my computer, and Windows boots up until the scrollbar/loading page. The computer then automatically reboots, and the cycle continues until I just hold the off button to turn off the computer. I've entered the boot menu and attempted the reboot in Safe Mode, and also tried using last working configuration. This has no effect, and still results in the constant restarting of the system.

I don't have a Windows XP disc as it was pre-installed when I bought the computer.

For the time being I can boot from disc using Linux Ubuntu. I read about the virus that infected my system, which suggests that files such as winlogon are affected by the virus, which would explain my problems booting. Would it be possible to repair these files from Ubuntu, allowing me to boot the computer with Windows? I can then start a thread in the malware forum, posting HJT logs etc.

Thanks for any help,


Answer:Windows XP constantly restarts and won't boot - can't eve boot in Safe Mode

Try pressing F8 when the computers starting up, and in the menu where you can choose safemode, last known good config, etc... select "disable automatic restart on failure" and see if you get an error message at the point the computer usually restarts. If you do , post the error code on here!!

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Relevance 83.52%

computer boots up and show the usual mother board sign, goes into safe mode, all commands lead to load win.xp pro normally,no keyboard except F8&enter. all commands do same thing , it shuts down and restarts. loads XP Pro install disk and keeps the same thing up. No mouse control and black screen. It starts to load windows and shuts down again. Has PCTools spyware Dr. with antivirus and register mechanic purchased and installed and not worth a damn. Help me please. Also cannot get in to enter any kind of command!!!!!!!!Dan Gill

Answer:F8-safe mode-all commands enter -repeat ----!

registry mechanic. registry fixers are never recommended. They cause more damage then they fix.Sound more like hardware failure though since you had the same thing happen with booting the xp cd.Might start with opening the case, blowing out the dust. Try a different keyboard. Same results booting from the xp cd [assuming you changed the boot order in the bios to boot cd/dvd first] I would reseat the ram and any cards in the system.Answers are only as good as the information you provide.How to properly post a question: Sorry no tech support via PM's

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i can't seem to find the problem , can someone help me fix this issue ?
here's my old lappy spec
compaq presario cq56
amd v140 processor 2.30ghz
2gb ram
64 bit
win 7 home premium

Answer:laptop random white screen normal mode sometimes stuck , but working normally at safe mode..

Reinstall graphics card drivers

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Mod Edit:  PM sent asking for logs mentioned and DDS - Hamluis. Farbar Recovery Scan Tool. When you run it, it says "backing up registry" Where is the backed up file? I have a computer that in now won't boot, but did when I ran the tool last week, and I need to find out where it backed up the registry to???When booting, windows 7 pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there are none! (When I had my last pc on xp, there was this disc called, "Roadstarter boot cd". I could use that to start ANY windows machine, no matter what was wrong. It was awesome. This cd is too old and doesn't support windows 7)Is there something like this for windows 7 I can look for?In the meantime, I used another windows 7 pc to burn a repair cd instead of using the repair tool buit into the bad pc, since it didn't work,  but same issue doing it form the CD, but this one lets me get to dos.After all this, I followed instructions here for "Method 2" I did the above, instead of getting the black screen after booting and the mouse pointer, I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following... Read more

Answer:stuck in black screen with mouse pointer, repair won't fit, safe mode won't work

Can't post logs as computer will not boot. Stuck on black screen after windows logo with mouse pointer. Same issue with safe modes.

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Relevance 83.52%

When booting, pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there are none! (When I had my last pc on xp, there was this disc called, "Roadstarter boot cd". I could use that to start ANY windows machine, no matter what was wrong. It was awesome. This cd is too old and doesn't support windows 7)
Is there something like this for windows 7 I can look for?
In the meantime, I used another windows 7 pc to burn a repair cd instead of using the repair tool buit into the bad pc, since it didn't work,  but same issue doing it form the CD, but this one lets me get to dos.
After all this, I followed instructions here for "Method 2"
After I did the above, instead of getting the black screen after booting and the mouse pointer, I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following error: device attached to system is no functioning.
error status: 0xc0000001
I also ran rkill a few days earlier, FRST/Farbar Recovery Scan Tool, combo fix, SuperAntiSpyware, etc. and computer was fine and rebooted perfect everytime before any issues started. Now, I know some of those programs backup the regis... Read more

Answer:stuck in black screen with mouse pointer, repair won't fit, safe mode won't work

FRST is a tool used for malware is not used in this forum.
If you know/suspect that your problems are due to need to post your FRST log data into a new topic which you will initiate in the forum containing Preparation Guide, Before Using Malware Removal Tools and Requesting Help - .  If you can, follow Steps 6-8 of the Guide, pasting your DDS log into your new topic in that forum.

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Hey everybody!
I just bought an Asus U31S laptop a couple of weeks ago for school and all was great until today. It suddenly crashed and gave BSOD. I was just on youtube or something, nothing special, but it had been running for a few hours.
So now it won't boot up, it simply reboots constantly. I can't even get into safe mode. BIOS I can get into, but I'm unable to do anything, since it appears to freeze, when I get in there.
I searched for a solution, but so far I've been unable to find one. Any suggestions?

PS English isn't my native tongue...

Answer:Laptop stuck in boot loop - can't enter safe mode

first suggestion is this.
Startup Repair

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Relevance 83.23%

Hey everyone my system is stuck in a boot loop while booting in safe mode

I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.

I've done several system restores and attempted a boot loop fix posted on these forums with no success. Can someone point me I. The right direction please?

Thank you

Answer:System stuck in boot loop while booting in safe mode

Try running Startup Repair a few times.

If that fails, work through these steps for Troubleshooting Windows 7 Failure to Boot

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Lenovo Thinkpad T500 Model 2242-CTO running Windows XP ProfessionalThere is no external keyboard.System and Driver Update has been done I need to boot to "safe mode with networking" in order to try cleaning off some malware.  I start the computer and begin pressing [F8] per instructions.  It cycles through the Thinkpad "press the ThinkVantage button" screen, then beeps twice and provides a black screen statingError0210: Stuck Key 42Press <F1> to Setup Press <F1> and I can't find anything about Safe Mode there. Setup doesn't get get me into Safe Mode so I [esc] and system continues to reboot.   I have tried waiting to press [F8] until the Windows splash screen starts.  No Safe Mode occurs. I have tried pressing the blue [Thinkvantage] button.  No Safe Mode is found. Does anybody know why this is happening?  Does anybody have a way to actually boot into safe mode?  

Answer:Boot to Safe Mode returns Error 0210:Stuck Key 42

Instead of just pressing f-8 try tapping f-8 in about 1 sec intervals.

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I've seen many solutions suggested involving making a windows repair CD on another computer but the problem is, my CD/DVD drive doesnt read any disks for some reason (I actually sought help through this site over a year ago and no I havent gotten around to replacing the drive. I know I know....) 
So..... If my computer and / or my hard drive is just screwed and I should just buy a new one, please tell me there is a way to recover my files and photos.
No I have no backup either. 
I had an external hd that was my backup and that died and I lost everything, cds eventually go bad and I can't afford to pay for cloud storage far as I'm concerned there is no true backup.....wah wah wahh
Anyhoo, would copying those repair cds onto a usb stick an option? Is there a way to set that up in bios? 
I haven't used the computer in months because I can't get it to boot and I don't recall for sure but I think I'm using windows vista ultimate, 64? Not sure if or what service pack ..its a gateway laptop t series. It was purchased second hand from someone. 
Thanks for any help if you can. 

Answer:laptop wont boot, in safe mode stuck at crcdisk.sys

Hi. I use copy cloud storage. I will send you a referral and it will give you and me an extra 5gb of storage. I think you will have 20 gb with the referral. Plus you can get more if you refer other people. I work on computers some but only know some. But you can use Hirens boot cd which is free and boot from the cd and use some of the recover programs to get your data back if the hard drive is accessible. You can also run some programs on the disc to test your hard drive and see if it's bad. Only thing is your dvd drive won't let you, but if you could borrow someones dvd drive or put your hard drive in another laptop to test it you could without buying anything yet. As far as running from usb I am not familiar with your laptop but their probably is an option in your bios to boot from usb. I recently reinstalled vista on a dell desktop that was vista and had a bad dvd drive and reinstalled it with usb. I used poweriso to set up my usb but there is a free program called rufus that is portable so you don't have to install it that will set up your usb. But I think you have to make an iso file of your os to set it up. You could then use it to try to repair or reinstall your os but I would try to save my data and test my hard drive first. I also would hang on to your external hard drive too. You may take the drive out of it and later see if you can put it in a desktop or buy you a usb disk dock from ebay, as the drive may be good and the circuit board that connects your u... Read more

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Relevance 83.23%

Hey There,

I'm working on an IBM ThinkCenter Desktop PC.

On bootup, it goes through the IBM logo and then the Windows logo flashes quickly and then is gone and then the Safe Mode screen appears. No matter which option I choose from the Safe Mode screen, the result is the same: The Windows logo flashes quickly and then the system reboots, and then the IBM logo and then the Safe Mode Screen.

I have tried running the repair module from an o/s disk I have here, but when I get to the c: prompt and type "dir" it says "error occurred during directory enumeration".

There is only one partition.

I have a copy of UBCD4WIN, if that would be helpful in diagnosing the problem.

I do not have the o/s disk that belongs to this computer.

Any help would certainly be appreciated. Thank you.

Answer:PC Stuck In Safe Mode Loop - Wont Boot Windows - Can Someone Help?

See what you think of this.

2 more replies
Relevance 83.23%

As said above, my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.

When booting into safe mode, the very last file that will load is "CLASSPNP.SYS"

When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.

When I try startup repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later)

When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.

What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?

I'd really like to avoid reinstalling windows as of yet, although it's not too much of a problem if it came down to it.

Answer:Stuck halfway through loading windows, cannot boot into safe mode

Before anything else. Do you have ANYTHING plugged into the laptop right now?
even just a simple mouse.
Anything outside of the power chord basically.
If so unplug those devices now.
I would even include external wifi / wireless /3g-4g cards in that.
If not, there are ways of reinstalling windows and preserving the old data.

For the moment we'll just start with, is anything plugged into it?

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Hello, all. I heard about this forum a few months ago when my sister came here for help with her laptop; now it's my turn. Forgive the long post, but this has been a long process that I've been trying to fix for almost a week now; I hope someone here will be able to help me out, too.I'm running Windows XP (I can't recall the Service Pack, but I believe it's 3; I always make sure I keep Windows updated and keep Automatic Updates turned on) Home Edition on a Lenovo J115, Machine Type 7387.Long story short, I was stupid and let my Norton subscription run out and suddenly, I got hit with Antivir 2010. That in and of itself was a grueling process; Antivir's a nasty little thing and wouldn't even let me open programs or open up the Task Manager, so after every restart, I'd literally have to open the programs as soon as I saw my desktop wallpaper pop up; if I waited too long, Antivir would start up and block all processes again. The virus was also preventing me from booting up in Safe Mode, and would force a restart of the computer every time I tried. After using CCleaner, MalwareBytes, HiJackThis, and PCTool's Spyware Doctor, I thought I had finally fixed the problem. Antivir was gone, and my computer was finally back to normal.Well, that's what I thought, anyway.I had to update Spyware Doctor's definition files, and I also updated my Firefox; both of these programs require a system restart, so, thinking everything was back to normal, I ... Read more

Answer:Stuck in a never-ending restart loop; can't boot in Safe Mode or otherwise.

Please be patient...I've asked one of our Malware Team personnel to take a look .Louis

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Hi guys, I need help on my Acer 4750G here. I've been lurking around the internet lately searching for this problem's solution. But no answer

Here's the story:
So this morning my I started my laptop, it kinds of frozen/lagged so I had to shut it down via holding the power button 'till the screen shuts off. In school (I'm still 13-14) I turned it on, the booting took an unusual time to start. Then BAM! Bluescreen flashed about 1/4 second I tried to start it via safe mode, it stucks on the driver called "classpnp.sys". Seconds later, the same flashing bluescreen happened.

I've done these:
-System restore (It seems to do something, it gave me no result either)
-Memory Diagnostic Tool (It says no problem found, damn)

I've also done writing this line via recovery's command prompt:
rename c:\windows\system32\drivers\classpnp.sys classpnp.old
And no result either...

I'm not sure if the troublemaker is the hardware or driver. I might want to get it to the manufacturer's shop, but it'll be costy...

Anyway here's the bluescreen code written by me, I'm using my sister's netbook so no copy-paste thingy:

A problem has been detected and windows has been shut down to prevent damage to your computer


(I'll skip this part)

Technical information:

*** STOP: 0x000000ED (0x871F9A38, 0xC0000OB5, 0x00000000, 0x00000000)

I really need a quick answer, I'm gonna need my laptop for a presentation and I forgot to copy the data to ... Read more

Answer:BSOD on boot logo, safe mode stuck at classpnp.sys

* Is your computer under Warranty?

* IF you are able to...
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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I have been stuck on a screen that reads "We couldn't complete the updates, Undoing changes, Don't turn off your computer" for 16 hours. This screen gives me no options for troubleshooting the problem or restarting in safe mode. Computer is an HP laptop which originally ran on Windows 8.

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I did the ms config and I have a problem. it won't boot in safe mode and keeps kicking out to that screen..over and over!! There is some virus that won't let it boot in safe mode, so I tried to force it per the msconfig, but now it won't boot at all, just continuously loops back to the same screen just like I read a different poster had. I ran malaware and Avast, and nothing was found. However, when I had run Avast and scheduled a boot scan, I got an error.

NT wait for multiple objects error 192 status_user_acp


I did the msconfig and forced a safe mode and now I am stuck! I don't have any of the disks for this Dell computer, lost them in a move.

Please help!

Answer:Stuck in safe mode re-boot loop! Probable virus, see below

The msconfig file is actually a configuration file for the inital start up of microsoft so you need to be specific what you actually did.. and I'm assuming your playing with things under the services tab? As the startup tab is only the program that boot after xp has already booted. Are you getting a bsod? Or an error code or is it just a black screen and then u see ur bios splash screen again?

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I ran into a problem installing Win10 on my laptop (I posted about it here). I got into an endless reboot cycle where Win would go to desktop but no taskbar/apps worked and a popup message left me no choice but to reboot again. I needed to get to Safe Mode to fix this. I had a USB stick with the Win10 install files on it, but no way to boot to it.

I tried repeatedly pressing F8 key from BIO screen to Windows start, but could not get into Safe Mode. F8 and Shift+F8 didn't work (nor did F6). It seemed that mu USB keyboard was not being recognized during the boot up process (is this possible?).

so, I could get to desktop but no further, however I was getting to the login screen where there is a icon to shutdown or restart. I read here that holding the Shift key while selecting Restart would boot into Safe Mode. That worked!

So does F8 no longer work during boot up? Or is my keyboard not being recognized until after Windows loads?

Answer:Does F8 key still work to boot into Safe Mode?

Hello CountryBumkin,

By default, F8 no longer works to boot into Windows Boot Manager.

If you like, you may be able to use one of the options in the tutorial below to boot into Safe Mode.


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Very simple problem; my Win XP computer will get up to the Windows XP loading page (the black page with the blue bar moving in the middle), it then gets stuck for about 2/3 minutes and just restarts time and time over again.

I do NOT have a virus of any kind, I know this for sure as Safe Mode works and I took an antivirus scan - no virus at all, so I need some help here... what can I do?

<-- this is where my PC stops working.

Answer:Win XP will not boot... but Safe Mode does work...

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Hi guys,

My problem is somewhat complex so please bear with me. I had malware and adware on my laptop which was really annoying and I tried really hard to get rid of it. So I decided I was going to do a system restore. The system restore kept saying "System restore is initializing". I tried it three times and it didn't work. I looked around on the internet, and someone suggested to do the system restore while in safe mode. This is where I made my mistake. I set safe mode in msconfig.exe (not knowing you could go into safe mode while booting). msconfig forces the computer to boot into safe mode everytime, but my safe mode won't boot. I get a b;ack screen with a cursor. I have noticed that the cursor gets reset to the middle of the screen every five seconds or so. I also see the words safe mode flash in all four corners sometimes. I have tried re-installing windows 8.1 from a bootable usb, but whenever I change the boot priority, it doesn't seem to save my settings. Please tell me what my options are. Will replacing my hard drive do the trick. Thank you in advance.

Answer:I set safe mode in msconfig.exe and safe mode won't boot.

Can you restart and get into your log in screen ? If you can, enter safe mode by pressing the power button icon (lower right corner) then Shift + restart. That gets you to Advanced Settings where Safe Mode and, if that fails, Reset PC to orig settings. If you can't, try a hard reset by removing battery and all external usb attachments and then pressing and holding power button until it shuts down. Repeat a few more times to drain memory, then see if powering up will get you to log on screen.

A system restore in safe mode will just restore the malware. You need to boot into safe mode and run your anti-virus or malware program and have them quarantine and then remove them while in safe mode. Use Malwarebytes free or Adwcleaner or Hitman to clean the system. If that does the trick, manually create a system restore point that you know is clean after the system is to your satisfaction.

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I detected various trojans etc so ran a registry cleaner but some still remained so i booted into safe mode and ran a deep scan with Dr Web and cured issues but suddenly i got a blue error screen "crql not less or equal",that old chestnut!
My system would not boot into Windows (Xp prof. corporate) and after lots of various attempts decided yo try and "repair" Windows via the installation disk option.So off it went,copying all files etc. but then only got to a certain point and was halted with a message stating Disk 0 at i.d. 0 at bus 0 and something atapi
(sorry,it moved so quick i didnt write it all down but there was not much more than ive mentioned).Again after several attempts with nothing i started taking drastic action and decided to just try a full re-install after formating the drive but again it would not let me.
To cut a long story short,my pc boots up and gets to the initial "Windows Xp" loading bar but then freezes and reboots and does this in and endless cycle! I cant reinstall Cause it wont let me and there seems to be nothing in the Bios menu that can help???
I dont know what else i can try,how do i get Windows running again if it point blank refuses? I know it is only through stupidity that i have erased something important but i dont understand why it would prevent me doing a restore/repair or full reinstallation and i have had a fair few problems over the years but nothing like this,that simply prevents me from accessing an... Read more

Answer:After safe mode Dr Web check,cannot boot Xp even in Safe mode!

P.s. I cannot even use the "repair" option in windows,i believe this to be the recovery console.Is that correct?
If it is correct then how on earth can i gain access to my Pc if eveything i do is ignored and it just rotates in this endless cycle of resetting.
Somebody must have had this problem at some point,surely?
I dont think its hardware as it started to blue screen after my system virus scan with Dr Web in safe mode.

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Ok my moms computer has a virus that has messed with the safe mode registry item and can't boot into safe mode. And before I new about the registry item I had set the computer to automatically boot in safe mode,like an idiot, assuming it would force it in but now it is stuck in a boot loop. When it tries to go into safe mode, it goes through the list of files loading then it stops listing files and reboots. So how do I get it to stop the reboot so I can get into safe mode so I can get rid of the little butt munch. PLS PLS PLS PLS HELP!!!!!

Answer:Computer infected with virus and stuck in safe mode boot loop

You could try and use a System Restore Point via Recovery Console -> How to Perform a System Restore in Windows XP through the Recovery Console |

You could try a Repair Install which recreates the Basic Windows Registry.

(both the above require a Windows XP cd)

You could try 'fixing' the bad Safe Mode Registry keys -> Restoring Safe Mode with a .REG file ? Didier Stevens

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I've had this computer less than a week. It tried to do an update and keeps getting stuck at 12%. Researching online, I've found ways to put it into safe mode but none work. Please help.

Answer:Stuck in Update mode, unable to get into safe mode

Same problem here... Help!

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Hello Guys, Am using windows XP on my notebook and while going to the Safe Mode i'd realised that i wasn't getting thru. At one of the forums it was posted that Safe Mode could also be accessed by "run<msconfig<BOOTINI". After checking on /SAFEBOOT, my system restarted and now i couldn't even access to the Normal Mode. I Have tried all the options but am stuck on a Black and White Sceen with the options of SafeMode/SafeMode with Networking/Normal Mode and Last Known Configuration....

Is there any way i could get rid of that problem without reinstalling my system?

Answer:Can't go to either the Normal mode or safe mode, am stuck in the middle

Hi Faisal ,

Shut Down Ur Nb .
Unplug The Ac Adapter.
Remover The Battery .
Reseat The Ram And The Hdd
Restart The Nb .

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Relevance 82.07%

This is my first time posting here and I must say that I've felt very welcomed and I have been learning a lot through reading through all of the knowledgeable things that you guys have posted. My problem has been going on for a while but has recently gone over the edge and caused me some big problems. I play Second Life and from time to time, it would freeze up my computer but yesterday, the screen of the laptop just went black and I had to hard reboot my computer, only for it to come up with the Vaio screen looking horrible graphically. Then it would commence to the normal boot up and then to a black screen and it stayed there all night. I've tried removing everything with Second Life off of my computer and it still won't boot up completely. I tried leaving it on overnight to see if would bypass the black screen but it wouldn't. How should I go about fixing this? I can try getting my hands on the Vista DVD and or the recovery disks from my girlfriend. I would honestly just like to know what caused the problem and how to fix it because you can easily learn from your mistakes by fixing it. Oh, another interesting tidbit is that my brother used the computer beforehand to do some research then left it on and when he came back, the screen was black and when he rebooted it, the screen was messed up and he did a system restore to bring it back to normal but if I tried that now, it would still only boot up in safe mode and not regularly.

Answer:Vista won't boot up normally but safe mode will work.

try updating your video card drivers, also since you can get into safe mode you could try to do a system restore to an earlier date when you know it worked..

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I am just going round and round in circles, can anyone please advise next step!

I have a Fujitsu Siemens P4 2.4G Scaleo 600, running SP2 (updates turned off because SP3 ruined my system when it was first rolled out). Three days ago the Security Suite virus got past my firewall and antivirus software when I was using Chrome not IE, and since then my pc won't reboot past POST and just keeps restarting.

I've managed to get the BIOS safe mode screen up a couple of times with the F8 key (have to be quick!) but the keyboard then won't work, so am unable to choose any of the safe modes. The arrows don't work, nor the tab key. My keyboard and mouse are wireless. Obviously i get timed out and it goes back into its loop of constantly restarting.

I don't need help with the actual virus (I've burned to disk Malabytes and rkill, etc), I just need to get into safe mode! Can't find my product recovery disk at the minute, but wouldnt that wipe my files anyway? And would it even boot? I tried an xp mini boot disk but that didn't boot.

Answer:[SOLVED] KEYBOARD Won't Work in SAFE MODE, can't boot.

Right, I plugged a wired keyboard in and got keyboard access. I then ran through each Safe Mode option but every time the page hung on a list of partitions/system32/drivers, and then went back into its reboot loop.

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I am having issues running my pc. I have tried most of the usual avenues of fixing the problem already. I'm not sure what happened it was running fine then I started having crashing issues and eventually it stoped running altogether outside of boot and safe mode. I am using it now and can run diagnostics for you if you need them.
Also im planning on doing a clean install of xp home, i'm using vista now, but im having issues doing that as well.
any help will be appreciated.
Configuration: Lenova 3100 series desktop with Nvidia 8500 gt graphics card and 3gb of ram.stock 160gb hd, amd 3800 processor, pheonix trusted core bios

Answer:normal pc boot wont work safe mode is up

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Relevance 81.2%

Okay, here's the deal: Two nights ago i was incredibly bored and I downloaded an old DOS VGA version of The Oregon Trail from the-underdogs. I used VDMsound to run it, and everything seemed to work alright until i got sick of the game and tried to quit. It locked up, i used ctrl-alt-del a few times, got impatient and stupidly switched off the computer just as i was being dumped back to windows. When i turned the computer back on, i was given the "safe mode" prompt, so i chose to start in safe mode. It then showed that list of system files(?) it was loading until it gets to "d347bus.sys" and asks if i want to press escape to skip loading it. Regardless of whether i press esc or not, it moves on to "SPTD.sys" and asks the same question. After i press escape (or not), i get a black screen, then the computer restarts again back to the safe mode prompt. If i try to "start windows normally" i get to the Windows XP loading screen, the progress bar moves a bit then the whole thing restarts again. Safe mode with command prompt, safe mode with networking, last known good configuration, none of these work, they all result in this maddening infinite loop.

I am currently writing this from my work computer, as my personal PC is now totally incapacitated. I googled these "d347bus.sys" and "SPTD.sys" files and determined that they have something to do with Daemon tools, which was running at the time of the original problem but... Read more

Answer:Infinite boot loop, even safe mode won't work

Oh, i forgot to add that i'm using XP Media Center Edition, if that makes a difference.

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i have windows home xp edtion on parkard safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.

Answer:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.

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I've got a peculiar and suspicious problem, but an expert in the Malware Removal forum found no infection on my computer (see the thread here.)

One of the symptoms I'm seeing is that the Malwarebytes' Anti-Malware (MBAM) installer will not complete without errors in Windows XP Pro SP3 after a normal boot. After acknowledging the errors during the install routine (which are always the same, a screenshot is attached to this thread), the installer seems to finish. However, the second symptom is that MBAM then will not run due to the same pop-up error message. It's a Visual C++ Runtime Library error that says, "This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information." Please see the screenshot in this Malware Removal thread.

I know that normally, some malware will disallow running the normal filename for MBAM, so the first thing I tried was renaming the file to something else, including using different file extension such as .com, .bat, .scr, and .pif. None of these renaming attempts worked. This is where I started to observe really strange behavior. After uninstalling my first MBAM install attempt, I found that I could install MBAM when booted to Safe Mode (after changing the registry to allow this and starting the installer service in Safe Mode). After the install I could also run MBAM in safe mode. I then rebooted to normal mode, and MBAM sti... Read more

Answer:Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networking

Re: Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networkin

I just found the solution to this issue in Malwarebytes' own forums here. Apparently this is a known bug.



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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing


Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet


Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..

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Hello.I have reached the conclusion that I need to format my laptop: acer travelmate 2414wlmi.and reinstall windows xp, however I am not sure if this is possible as the os does not load in either normal mode or safe mode.I picked up a virus a few days ago that redirected me repeatedly to *Blocked Russian URL*, a problem I've seen that others have had. But now that I have access to an external hard drive to save my work, windows does not get past the welcome screen in normal mode, and is only usable for about a second in safe mode. Is there anything I can do to save my work?Any help would be great. ThanksEd

Answer:Windows does not load in safe mode or normal mode. Need to save work and format.

Depending on the type of hard drive you have you can use one of these adapters to connect to a friends computer and get your data off.  If you do make sure your friend runs a scan on your drive before removing any data.Good luck!Alan <><  [attachment deleted by admin]

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After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

Answer:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

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My internet will not work in regular mode, only safe mode with networking. My trading platform works perfectly in regular mode so I know my connection is ok. I have done HijackThis and have come up with this report..

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:52 PM, on 10/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Big Wayne\Desktop\HijackThis.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Fil... Read more

Answer:[SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking


Originally Posted by wleger2981

My internet will not work in regular mode, only safe mode with networking. My Norton is out of date as well, but as soon as I get back up and running I will install a newer version..ANy help on this matter is greatly appreciated..

Please do not post your Hijack this logs here. Due to Forum Rules we cannot assist in malware removal here. Have you tried a different browser (Chrome, Firefox etc)? When you say IE only works in Safe Mode with Networking, Do you mean you boot the computer normally and use IE (safe mode) or are you booting the computer into Safe Mode with Networking? In other words you can't boot normally?
If you feel you are infected, please click on the Virus/Trojan link in my signature and post there for more help.

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Today my laptop was working fine but then I shut it down and turned it on again, when I turned it back on, after the Starting Windows and windows logo disappear I get a blue screen for half a second then my computer try's to reboot, I've tried to use startup reapir but u just have a crusor with a background, safe mode also crashes, and when Im trying to boot up from my windows 7 USB, it is just stuck on setting up the installtion, please help, if this is a hardware problem im really gonna be Sad, if there is a way to wipe my hard drive please let me know, thanks

Answer:Windows won't boot, startup won't work, safe mode dosent work

Have you tried a new AC adaptor?

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Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

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I just recovered from accidentally disabling my display adapter (*****). I logged into linux to get on the net and found the thread solved by Spike and also by glowingnissan07 on this issue and found that neither of these threads solved the problem exactly. Spikes solution finally ended up working with one change and I thought I would post it here in case anyone else had the same gut wrenching experience (thanks Microsoft).

Phenomena: accidentally disabled the display adapter and after the XP loading screen you get nothing. Dead monitor. Safe mode hangs each time and "VGA Mode" does nothing different.

Solution: Here is Spikes original solution (thanks Spike) with a note for step 5. Also beware of "found new hardware" wizard etc popping up at system startup interfereing with these instructions. I recommend pressing alt-f4 a few times after startup to make sure any startup programs get closed and then doing these instructions. Good Luck.

Log in. If you log in automatically, all well and good. if not...

1, use the up and down arrow keys to go to your user, and hit enter to select. if you normally have to enter a password, then do it now, and hit enter again.

2, press and hold the windows key, and tap 'R' (this is the keyboard shortcut to the run box)

3, type "devmgmt.msc" (without the quotes) and hit Enter (this opens device manager)

4, wait a few moments to make sure device manager is open, and then hit the TAB... Read more

Answer:Accidentally disabled display adapter and can't see, safe mode or VGA mode won't work

The shortcut keys in Device Manager apply only to English OS, of course.

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My 4-year old Gateway laptop (running Windows Vista Home Premium) just froze last night. Tried restarting it, and every time I get to the Windows icon I get a frozen mouse on the login screen or a blank screen. Sometimes, it makes a sound like someone is pressing one key on the keyboard with the Windows icon in the background. When I shut down and restart in safe mode, I am able to use both mouse and keypad. I am able to login in safe mode and safe mode with command prompt, but not safe mode with networking (same result as starting in normal mode).

I have used the install cd, and tried all of the options on the repair menu. Nothing has helped - neither startup repair, nor system restore. No memory errors were detected, either.

Acc. to the system restore menu, the last windows update was early last week (and I have been to use the computer without any issues until late last night). Also, I have McAfee AV, and it ran without detecting any issues 24-hours before the problems began.

Any ideas on what I should try to fix this problem, other than reformating the harddisk? I am not very tech-savvy, so if you want more info, I'd appreciate you walking me through the process. Thanks in advance.

Answer:Mouse and keypad frozen in normal mode, but work in safe mode

Hi Horan. Welcome to TSF!

Since you are able to boot into SAFE MODE with COMMAND PROMPT, do that and then at the prompt type "sfc /scannow" (without the quotation marks) and let it run. After it completes that, make a note of any messages and then reboot your system and see if that helps.

Also, what happens when you just use the touchpad and don't plug in a mouse? Any difference or does it still lock up?

Good day!


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Not sure what I have stumbled upon here. Was trying to download some music from SugarSync that I had from another PC, realized I did not have a music player installed and tried to download VLC and that's when things went bad.
I had run my Anti-Virus (Avast ) and it found nothing,
I just now opened it (in safe mode) to obtain the official name/version and found it to display a large red banner declaring I am unprotected and the Avast service turned off.
None of those controls on that panel work 
Am assuming some infection did this as I did not turn it off!
When I clicked Scan it displays "Unable to start scan. There are no more endpoints available from the endpoint mapper"
This is an Asus G73JW Laptop
Windows 7 SP1
I use
Avast Internet Security
Spybot S&D
Any Idea as to what I have run into here?

Answer:Fine in Safe mode, but in normal mode, icons and Startmenu don't work

Have you performed a System Restore recently?
Download your version of Avast, but don't install it yet.
With the computer offline use the Avast uninstall utility to uninstall your current installation.
Once you have uninstalled the old version, install the version you downloaded.

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Yo, all i could think of is to use keyboard menu shortcuts blindfolded, i found instructions from this forum to do so, but only for XP SP1 and SP2, which dont seem to work, i assume because i hvae SP3

Answer:Accidentally disabled display adapter and can't see, safe mode or VGA mode won't work

can you revert to an old save point in system restore?

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I have tried to run IE7 in normal mode and I always get a "The address is not valid" window. I have a good internet connection and Firefox works flawlessly. I do not have connection problems. If I ran IE7 in Safe Mode with Networking, I can bring up webpages with no problems. I thought that upgrading to IE8 would cure the problem but I am still getting the exact same problem. I have tried checking many things and have tried many suggestions that I have found through web searches but nothing works. Please help!

Answer:Internet Explorer will work in Safe Mode with Networking but not in normal mode

what firewall do you have

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When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.

Answer:Help Internet explorer wont work in normal mode, only in safe mode Windows Vista

Please post the exact warning. It should mention a particular App.

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I was working with Adobe After Effects CS3 on my Windows XP and it exported my movie as a 1GB big swf file for some reason. I figured, hey, After Effects has done worse, so I opened it. That completely locked up my computer and I had to hard reset it. I tried to restart it, but it gave me a blue screen STOP error so fast that I couldn't read it, then it reverted back to restarting. Now whenever I try to boot my computer, it immediately sends me to the Windows Advanced Options Menu where I can pick a number of booting options. NONE of the options I can choose from work. Not even Safe Mode or Last Known Good Configuration. They ALL start booting as a computer normally should, then it flashes the blue screen STOP error and starts restarting again, sending me back to the Windows Advanced Options Menu.

NONE of the options work! I cant get to the desktop no matter what, not even in Safe Mode. What can I do??

I have search all over the internet and other people have had the same problem, but no one seems to be solving it fully. I hope I can find the genius that can do this.

Answer:No booting modes (Safe Mode, Normal Mode, etc.) work!...

If you have a Windows XP CD you may be able to fix it. For details see:

Good luck.

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I have the dreaded Vundo trojan, which is what got me into this mess in the first place. Hopefully someone can assist with helping me get out of my Catch-22.....

I have Windows XP....

1. Ran MSConfig
2. Under boot.ini tab, I checkmarked SAFEBOOT
3. Rebooted computer
4. PC boots with limited graphics ability, which I expected.
5. I click on my user icon
6. Windows begins to start, but nothing is displayed on the screen with the exception of a few white characters and a couple of labels that say "Safe Mode"
7. The only thing that I can get to happen is if I CTL-ALT-DELETE I get the Task Manager.
8. Because of steps 1 & 2, I'm unable to boot Windows in normal mode


1. Is there some way to get Safe Mode to work?
2. How can I undo what I've did in steps 1 & 2 without accessing Windows?

Answer:Safe Mode doesn't work, and now unable to boot in Normal

Hello dfreeze and welcome to BC.If you can get back to Task Manager, go to the Applications tab and click New Task. Type in msconfig.exe and uncheck Safeboot. On the screen where you choose Safe Mode (get there by pressing F8 as you turn the computer on (or restart) until you see the menu) is one of the options Last Known Good Configuration? If so try that.

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I shut off my computer earlier today and when I tried to turn it back on, it will not load beyond the blue login screen. I've tried starting it in safe mode but again, it won't go beyond the blue login screen. I've tried repairing it and it says that there is no problem. When I try to run the command prompt, it says hat it can not complete the task because a system repair is in process. Please help me, I have important files om there for clients.

Answer:Windows 7 won't boot, startup repair won't work, can't go into safe mode.

Welcome MahLiiSah

Sounds like you are in a rush and that you have an installation/repair disc.

I suggest you just boot to that and try running System Restore to a previous point (you will not lose any files, just perhaps a program or two you installed recently).

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My signature Pc, the one I had problems last week is misbehaving again.

It hangs while trying to Boot at the "glowing-pulsing colors" thingie.

If i try to boot in Safe mode it Hangs at CLASSPNP.SYS

If i boot from the Windows Setup DVD , or a repair DISK I've made, and i choose to do a repair, nothing happens, it either says it repaired the disk but nothing changes, or says it doesn't find anything to fix.

I'm attaching a ntbtlog.txt in case anyone makes heads or tails with it. It worries me that i see so many things not loading properly.

Thanks in advance guys, you;ve saved my bacon a couple of times in these forums, i hope you an help again..

Answer:PC Hangs on Boot And on Safe mode at CLASSPNP.SYS, Setup-fix not work

PS all this happened after it crashed 4 times in a row while playing Fallout New Vegas. the 4th time the PC froze, Ctrl-Lat-Del wasn't working, the mouse was dead and then the Keyboard as well.

I had to do a cold reset. and that was it.

Last week i had similar problems as detailed here: but i solved them after copying a new version of CLASSPNP.SYS from another PC.

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Curious where the issues could be. I posted last night that when I was trying to run DISM or SFC a small second window would appear and close and then the processs would not start at all. It would just sit there and do nothing. The other thing is I could not close those cmd windows where sfc and dism were not working even via task manager. I was going to do a reset of windows, but I thought I would give something one last try. I booted into safe mode with networking and dism and sfc ran perfectly and completed. I am at work right now. I haven't tried to go to desktop on regular boot. I was going to do a couple more sfc dism when I got home to make sure things were fixed. My question is what could cause dism and or sfc to run perfectly in safe mode, but not on regular boot?

Answer:Strange-DISM SFC work in safe mode, but not in regular boot?

Run as Admin ??

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Machine was working but for some reason all of my icons were gone. I got it to allow me to install chrome. That icon stayed. But I had nothing else showing. I could shut down and reboot. Just all of my stuff was gone. Now it just hangs at the windows logo and never goes past that. I can get to the repair program though. Safe mode just hangs at the windows logo too.

I appreciate any help.

Answer:Windows 7 won't boot, not even safe mode... Repair doesn't work either...

Hi 8SKIN8,Welcome to Bleeping Computer. I will be assisting you.I'll move the topic to malware removal forum.For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Un... Read more

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Dell Inspiron 1545 (think it is running intel celeron, however sticker is off so can't check!) had Windows 7 from new
My CPU was running at 100 percent nearly all the time
Virus & malware checked etc.. nothing came up
Some tutorials suggested System restore;;; tried several just got error messages tried to restore from an external hard drive as that was the last time computer was okay, now it won't reboot, not even safe mode and the start up repair just loops
Found this site and this advice
 this is the text after plugging in the USB on the infected computer ( currently using my sons computer)  - hope you can help - cheers, Sarah
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-07-2016
Ran by SYSTEM on MININT-VEM8RTJ (26-07-2016 17:00:28)
Running from g:\
Platform: Windows 7 Home Premium (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool:
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restor... Read more

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Hello everyone,As the title says my laptop doesnt boot anymore. Yesterday it worked fine and I shut the system of just normal. Ive been reading on this post that I need to run a tool. The log is in the attachment.Mod Edit: FRST is a malware removal such logs are allowed in this forum and what you have posted thus far does not indicate malware - Hamluis.Normally my system32 folder is on the C drive but this time I think it was trying to boot from the D drive.Really hope someone can help me with this problem.Thanks

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