Computer Support Forum

wmp non-responsive(dvd player), non responsive, slow 2 download of web sights.

Question: wmp non-responsive(dvd player), non responsive, slow 2 download of web sights.

xp home edition, avg free download,firefox default browser... scanned with secunia p.s.i. for latest pathches/upgrades. windows firewall with avg used for security.
Problem 1) left click slow to respond or non resposive .i must double click by tapping touch pad. right click seems to work ok.
2)wmp will not open when dvd disc inserted into player or wmp opens with half the screen NOT displayed and still unresponsive. (WMP WILL WORK when i play video from my downloads)
3)firfox(default browser) AND IE browser somtimes become unresposive and crash. OR are very slow to download a website.
4) when i "X" out of a window the screen will some or most times close slow..screen will close from top to bottom slow like a curtain closing!
i updated and scanned with avg anti-virus( free download version). problem remains. Please help tech titans!!!!!

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Preferred Solution: wmp non-responsive(dvd player), non responsive, slow 2 download of web sights.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, x86 Family 15 Model 67 Stepping 3
Processor Count: 2
RAM: 3454 Mb
Graphics Card: NVIDIA GeForce GT 430, 1 Mb
Hard Drives: C: Total - 305234 MB, Free - 112205 MB;
Motherboard: ECS, Nettle2
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Disabled

Hey everyone.

So my PC began acting up and I have a feeling it started when I was looking for video editing software and came across a video editor called "softonicdownloader_for_Windows-live-movie-maker.exe" I'm sure it's a virus or something because problems with my PC began shortly after getting this.
I deleted and uninstalled what I could, went into safe mode and ran the latest updated version of malware bytes. It got 5 infected files that were deleted.

After doing so, I had little success. Here are still the issues with the PC

#1 Desktop and start menu programs won't respond. Can be clicked and the arrow with hourglass will show up, but with no response. Sometimes clicking on them will freeze and lock up. Sometimes they will, but it is only after several manual shut downs. If it does respond (such as clicking on internet explorer), upon closing out the program it will not respond again without a manual shut down.

#2 Boot up is a lot slower, will stay on "Loading your personal setting... Read more

Answer:Slow start ups, shut downs or non responsive. Programs will freeze up or become non responsive

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

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I have been getting the Norton renewal notice letting me know that I have 15 more days before my subscription renews. When I click "renew", nothing happens. I tried disabling the "no popups" and still no luck. I did click the box about a week ago and it showed me the options and prices, and now it won't let me get to that page where I would actually renew. I have deleted all temp files and cookies. I even did system restore and still no luck.

Answer:Solved: Norton renewal is non-responsive when I click the box

wont try to read the HJT log. do not know enough to even try. as far as norton, why pay for something that could be gotten for free. and they work just as good if not better.



someone may have a better idea, but i go with the free if i can and keep my money for me.

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My left click button appears to no longer be responsive.  I've checked the buttons settings and it is set as primary, normal drag, etc...... It doesn't appear to be a problem with the button(hardware) as I still get a strong click action, just doesn't appear to process the click logically. I searched the board and didn't find anything specific to this. I've uninstalled/reinstalled the Synaptics touchpad driver but still nothing on the left click....... Thanks. Geoff

Answer:S10 - Left click button below the touchpad is non-responsive....anyone else?

Sounds like a hardware problem. But you can help verify by plugging-in a USB mouse.Let us know! 

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which one would be better for fps gaming (more specifically cs:s)

since they give you the option of changing the responsiveness, i'm guessing this doesn't matter? or does it?

i have a A4 tech mouse that's more very sensitive, while a logitech optical mouse (i think nubius has it, he recommended it to me when i asked for a mouse) that's less sensitive

which would be better (or it doesn't matter?)

Answer:Mouse- More responsive vs less responsive

More sensitive.

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Hi folks,

This is my first time in this forum... I am having problem with my flash players..... suddenly day before I was prompted to do an update of the adobe player 10.1 and shock wave 11.5 and there is goes been 2 days tried everything but couldnt get to work flash on Google chrome, Firefox as well as IE8....

Tried uninstalling using the flash uninstaller .... and then re-installing it back again but keep getting this msg
" the player has become un-responsive- Shockwave flash" and keep getting that circle and have to close down the browser... any suggestions welcome


Answer:Shockwave flash player has become un-responsive


Follow this tutorial. Go back one week before the problem.

Once you are working,,again, come back and we will talk about the update.

System Restore

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My pc has lately as expected gone very slow and not as responsive.
At the start-up especially. I have to wait a good 2mins before touching anything or things start to 'Not respond' and such.

I was wondering if you guys could recommend me ANYTHING that I could do to speed up my pc significantly.
Exclude, formatting my pc / buying new parts.

Thanks for your time.

Answer:Slow/Not responsive

First verify you're defragging your drive regularly. Vista is normally set to do this automatically so I doubt fragmentation has anything to do with it, but you should check to make sure.

Second, run antivirus. Sometimes a virus can slow a PC down. Again, I doubt this has anything to do with a slow PC, but it might.

Third, check your startup programs. If your PC is running slow at startup in particular, one real possibility is that you have a bloated number of programs and services starting up. Go through the list in msconfig and see if there's anything you can disable. Also use the Services console for the same thing.

Post PC specs. You might be low on resources.

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My computer is running very slowly, sometimes non responsive/freezes
Thank you for any help you can provide

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:07, on 2008-10-09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us... Read more

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I have on system that has become very slow and non-responsive. The hard drive light shows constant activity, but the Task Manager CPU usage is running low. I've updated my AVG and ran a scan with Spybot.

I've been running a RootRepeal scan but it's over an hour and no results yet.

Here is my DDS.txt file:

DDS (Ver_09-10-26.01) - NTFSx86
Run by Mike Wochholz at 13:48:42.39 on Sat 11/21/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.415 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:�... Read more

Answer:Slow and non-responsive

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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I'm a tech at a huge dealership. Some, not all, of our pcs have an issue with IE running really slow and some times not responsive at all. The thing is, all other programs wether it be firefox or some kind of messanger are not affected at all. I originally thought maybe it was some kind of connection issue, but after having both AT&T and the communications company that originally setup our connection come out and verify there is nothing wrong, I'm stuck searching for answers. I know it's not the "temp" or "offline" files as we delete and refresh the pc's all the time.

I'm really at a dead end here and I'm praying some of you guys and girls can help a brother out!

If you have any ideas and need to contact me asap, please feel free to pm me for my cell phone.

Thanks in advance,


Answer:IE V6-8 slow to not responsive?

I recently installed IE8, because my pages were loading very slow and constantly got not responsive. I would click on the mouse several times on page and it would then load quicker, sometimes. This happens with OutLook Express, too. It is still happening.

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Question: Responsive slow

I have a custom built desktop. It is Windows XP Professional SP3, Intel Pentium 4 3.20GHZ, 2GB DDR-400. My computer is pretty slow, it takes time to do stuff such as trying to choose a file to burn etc. I usually have to give it 1 minute or more so it can load. I have tried to do a full scan using DrWeb but after a minute of scanning it just randomly freezes, which i have to restart it. So i can't find out if there are other viruses on it. I've tried using sfc /scannow but it keeps saying to insert the XP disc which i did. Other people had told to copy the I386 folder to C: drive and change the registry to run from there but that didn't work. Can someone please help me, this may have a lot issues?

Answer:Responsive slow

Hi .Please read:Slow Computer - Slow Computer-browser Check Here First; It May Not Be Malware -;-it-may-not-be-malware/ As for scanning for malware...there are any number of online scans which can be performed.Trend Micro HouseCall - Free Online Virus and Spyware Scan - Trend Micro USA - Windows Live OneCare safety scanner Free online tool for PC health and safety - How To Use Sfc.exe To Repair System Files - Louis

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Computer was running fine the previous night, I go to turn in on in the morning noticed it taking an unusually long time to load and then when it finally did the backround and appearance were changed to a much older windows look, which weren't even the defaults when I bought it and it didn't have my old settings saved or anything. I then noticed my internet connection wasn't up and I didnt even see the icon in the toolbar. I tried checking the connection and was told that no internet adapters were found and the menu was blank. I went to the device manager screen and saw that my computer is pretty much no longer picking up most of the hardware. Any programs I tried to run took an eternity to load and if they worked would soon become unresponsive, even basic programs to change comp settings an whatnot would soon become unresponsive and just freeze on the screen. I tried looking for similar problems and fiddling around but I keep getting no where. I am really a noob when it comes to issues like this, my friend who I usually go to for my comp problems has no idea and just suggested reformatting but before I attempt to go dig up those disks and loose everything, I was curious to see if any of you could offer a better solution. Oh and my op sys is win xp

Thanks for your time

Answer:Computer slow and non responsive

Try a system restore
Help and support pick a task .. go back a couple of days and see if it helps

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Hey guys,

I'm having a lot of trouble just in the last few days. I have a VAIO Laptop (model number is in my info) running Windows XP with SP2. I come home and get the start up screen for Windows XP (the running time meter on the bottom) that stays there for about 5 minutes. I shut it off, rebooted and it was an extended time, but it finally went. Upon the login screen, I log in and the melody it makes for logging on is cut halfway through, as if someone yanked the cord on speakers. Everything is running extremely slow. When I try to actually do anything, the program pretty much becomes non-responsive. Sometimes tryin to End Program on the non-responsive program will not work. The info box asking to send info over the internet appears, however teh program is still running. McAfee virus scanned, first time brought up 11 or 12 items, however I had to go and ended the scan, I dont know if it deleted/quarantined the items or not, but the next time I came home and tried it only found 1 item, which was just a cookie. Also, the scan took upwards of 3-4 hours...Also, my CPU Usage is idling and roaming (currently) around 85-100% which I know is bad. Can't really tell which Process is causing all the usage. Not even running any programs, it is hovering up in those high numbers. The 100% is not a peak either, it stays up there for a while.

Unrelated, maybe: Since I got the computer I thought something may have been off. Frequently, probably most of the time, my computer wou... Read more

Answer:Slow, Non-Responsive, Muted. Help!

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I am experiencing a very slow, non responsive behavior with my computer. At moments it goes great guns then comes to a screeching halt to the point I'm waiting a good 5 min for a screen refresh on a non internet window. I have run virus and ant-spy with no results
I have posted my HJT below- thanks in advance for taking a look at my post.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:40 PM, on 11/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Mozy\mozybackup.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system3... Read more

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My computer has gotten to be to slow to tolerate any longer.
Computer takes over 8 mins to boot up form a cold boot and over 3 mins from Hibernate.
I get a lot of RED X's in my mail and even on webpages. When I send pics in email they do not get in the email even if I copy and paste them. Looking at items in eBay take a long time to show up if at all. It just hangs ------- Have to close out and resign in to look more.
Computer is slow without being connected to the internet also. It just lags and get slower and slower....

Computer is a Dell Dimension 8300, P4 3.oo gig, 1 gig ram, 120gig Hard Drive 64 gig free...
I am using AOL9.5 and IE8 currently up-to-date .
I have run AVG 2010 AntiVirus, MalawareBytes, Spybot Search and Destroy, TrendMicro Housecall, Micrsoft Essentials, CCleaner and Glaries Utilities. I have also run Trend Micro RUBotted for rootkits - it found something that it wanted me to run Housecall to get rid of it. I did and it did not remove anything....
Slow as ever -------

Hope you can help - Thanks in advance --

Answer:Computer is very slow and non responsive a lot

have run AVG 2010 AntiVirus, MalawareBytes, Spybot Search and Destroy, TrendMicro Housecall, Micrsoft EssentialsUsing more than one anti-virus program is not advisable. Why? The primary concern with doing so is due to conflicts that can arise when they are running in real-time mode simultaneously and issues with Windows resource management. Even when one of them is disabled for use as a stand-alone scanner, it can affect the other and cause conflicts. Anti-virus software components insert themselves into the operating systems core and using more than one can cause instability, crash your computer, slow performance and waste system resources. When actively running in the background while connected to the Internet, they both may try to update their definition databases at the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior. Each anti-virus may interpret the activity of the other as suspicious behavior and there is a greater chance of them alerting you to a "False Positive". If one finds a virus or a suspicious file and then the other also finds the same, both programs will be competing over exclusive rights on dealing with that virus or suspicious file. Each anti-virus may attempt to remove the offending file and quarantine it at the same time resulting in a resource management issue as to which program gets permission to act first. If one a... Read more

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my browswer takes a few minutes too start up from cold booting and sometimes its non responsive for a few minutes then starts working again can someone have a look at my hijack log thanks ive scanned for viruses none present used mal aware bytes and spybot search and destroy and its all clear

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:35:00 PM, on 28/08/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\logishrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Hercules\Audio\DJ Console Series\HDJSeriesCPL.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe
C:\Program Files\Systweak\Advanced Vista Optimizer 2008\AVO.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\BullGuard Ltd\BullGuard\Bu... Read more

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I just recently started having issues with logging into the internet.  There are times it will start normally and more and more times it becomes unresponsive and does not connect.  I will no longer allow me to click on a link through Outlook Express either.  This jsut started a couple days ago.  Once I am connected, everthing seems to go fine on the current session.  Starting another seesion once connected usually goes non-responsive. 
I have run MBAM and Spy-bot but this has not seemed to help.  HAve AVG Internet Sercuity installed.  I am running XP.
Thanks for your help

Answer:Slow Internet or non responsive

Hello Shawnee, Lessee if we can see something.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Please Download TDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)Do not change the default options on scan results.Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Last run ESET.Hold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.... Read more

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the subject line says it is getting worse as far as freezing up is concerned...Deckard's System Scanner v20071014.68Run by Sherri on 2008-06-01 16:01:19Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Failed to create restore point; System Restore is disabled (service is not running).-- Last 5 Restore Point(s) --52: 2007-04-15 15:28:58 UTC - RP729 - System Checkpoint51: 2007-04-14 14:05:06 UTC - RP728 - Installed MaxBlast 450: 2007-04-14 08:19:13 UTC - RP727 - System Checkpoint49: 2007-04-13 07:31:51 UTC - RP726 - System Checkpoint48: 2007-04-12 07:01:06 UTC - RP725 - Software Distribution Service 2.0-- First Restore Point -- 1: 2007-02-28 01:20:52 UTC - RP678 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 254 MiB (512 MiB recommended).-- HijackThis (run as Sherri.exe) ----------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:05:15 PM, on 6/1/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\... Read more

Answer:Slow, Non-responsive, Sometimes Freezing Pc

Hi,* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:O8 - Extra context menu item: &Search - - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -O20 - Winlogon Notify: c_2usr - c_2usr.dll (file missing)* Click on Fix Checked when finished and exit HijackThis.Make sure your Internet Explorer is closed when you click Fix Checked!Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.Updating Java:Download the latest version of Java Runtime Environment (JRE) 6 Update 6.Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6".Click the "Download" button to the right.For Platform, select "Windows"For language, select your languageRead the License agreement and then Check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement".Click ContinueClick on the link to download Windows Offline Installation and save to your desktop.Close any programs you may have running - especially your web browser.Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.Check any item with Java Runtime Environment (JRE or J2SE) in the name.
- Examples of old... Read more

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I am trying to troubleshoot my sister's laptop and having a really hard time with Windows 8.1. It is very slow, boot up takes several minutes, and pressing the Windows key pops up an empty screen rather than the Metro desktop so I cannot launch anything.
I was planning to replace her hard drive with SSD and upgrade to Windows 10, but even that is now impossible: the free upgrade option is now over, so this machine is stuck with Windows 8.1 unless she invests 166$ just to get Windows 10 or we try a pirated
Win10 which suffers from major activation issues. Trying to downgrade to Windows 7 is a real no go. I did that on my parent's machine and the installation took ages because the system spent more than 3 hours installing updates. Moreover, the contrast between
selected and unselected menu items is very very bad on Windows 7, making it very hard for me to select anything in menus unlessI use the mouse instead of the keyboard.
I will talk to her about Linux, but I'm pretty sure she won't want to try that, as she saw me struggle with so many minor issues on Linux. I am about to give up and recomend her to buy a Mac. This is driving me insane, as I really really hate Mac's, but
at this point, if Windows is such a no go and only newer machines can get Windows 10, I cannot figure out a way out.
Is Windows 8.1 usable if I reinstall it on a SSD, or would only an upgrade to Windows 10 give better performance and stability?

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When I issue a command, it sometimes takes 10 seconds to 30 seconds to even respond. It must have some sort of virus in it. Can you take a look at this HijackThis log and give me a suggestion?

Logfile of HijackThis v1.99.1
Scan saved at 8:50:21 AM, on 3/13/06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\Netscape\Communicator\Program\AIM\aim.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files... Read more

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Hello everyone!
Facing an issue for the last couple of weeks - as far as I remember haven't installed any new app, driver or something like that.
So the problem is - after the bootup when I start working on my laptop suddenly apps become slow and not responsive (e.g. when I click on right click menu - shadow appears of context menu and after 5-6 seconds text appears as normal, also, when I drag some icons on my desktop, they get changed after couple of seconds). Moreover, when I open my disks, flash drive - they get oppened with delays of 4-5 seconds.
I am sure that is not the issue of non-microsoft services, as it appears on third-party apps as well (ie Aimp Player, Telegram, Photoshop).
Have tried fragmenting, cleaning up the computer for junk.
Any ideas how can I sort that out?
Dell Inspiron 15 7559 - Windows 10 v1607 Build 14393.576

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Due to space issues on my 'C' drive, where I keep my XP OS, I re-installed and partitioned my HD, as I have done before, but taking some Gb from D and adding it to C.

I have now done three installations of XP, each time with the same problem. The first being the main re-install and format of C and D, the second being only on the C drive and the third being another complete re-install and format of C and D.
Anyway, on each of these attempts I thought everything was going fine, gave the computer a few minutes to fire up and give all the icons, programs, internet and widgets time to sort themselves. However, when I went to use a program, Start menu, icon, pretty much anything I've tried it takes ages to respond, if at all, since I'll probably end up hitting the reset button.

The only reason I'm able to get on this website is because the first thing I did was hit the Firefox icon before everything was sorted and loaded on my desktop.

It would seem that after two or three minutes, during that load time, things do work I.e. Firefox. However, if I leave the computer alone and come back to it in 5 or 10 minutes time then I can expect all facets of the computer to be unresponsive, mega slow to function or just hang on screen - plenty of hourglass action going on.

Any ideas?


Answer:XP reinstall & now everything is non-responsive/mega slow

Possibly a lot of either downloading of updates (turn off auto update from MS), or anti-virus checking at boot time (depending upon whether or not you have any installed from the installation CD), or a conflict with current hardware and that assumed by an OEM install CD, or a version of XP is installed that is so out-of-date as to fail to work at all.

You only can know what is on your install CD and whether it differs from the current setup. A clue is that you seem to have firefox available from the off. That is not a standard install. You really should only install from a CD wth SP3 slipstreamed, as results can be unpredictable for anything before that. If you think it is internet activity, then install with the internet cable disconnected.

You also need to account for how your 'new' partition is set up. Is it already formatted, or is it unformatted after you have made space, and how indeed did you do the partition change?. I ask this because MS in their almighty wisdom, have subtly changed the NTFS specification without anybody much being aware, but in such a way that partitions created in (say) Win 7 or other recent software, can sometimes turn out to be incompatible with XP of earlier fame. Thus any attempt to write to the HDD sends it into a frenzy of bad-writes.

A solution to that would be to install (again, I know!) into just blank space, so the installer has to format the partition. Dont make it too enormous either, anything over 80Gb might be incompat... Read more

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Hi - I just purchased a refurbished IBM T2 Laptop, with Windows XP Professional installed. Worked perfectly until I downloaded Verizon WiFi software. As part of the Verizon WiFi download proceduce, Verizon asked me to download SP3 and Net Framework. And then I downloaded the Verizon WiFi software. The computer will now go through the boot procedure, but opening Windows is extremely slow - approximately 1/2 hour to get to the desktop, which is completely non responsive. I can get to Control Panel/Remove Programs, but cannot remove any programs. I tried Safe Mode, but cannot remove programs from there either. I tried System Restore, no luck there.

I own a copy of Windows XP Home (Upgrade Version). Can I use this to install or correct any problem? Any thoughts?

Many thanks,


Answer:Windows XP Extremely Slow & Non-Responsive

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My computer has been really slow and almost every program or application I run is not responsive for like 5 minutes before finally running properly. However, when I minimize then restore the window it is another 5 minutes of waiting before it works properly. I have attached my Hijackthis log. I am running XP SP2, installed Norton Internet Security Suite yesterday, ran a virus scan and nothing came up. No other symptoms than non-responsive applications at first. If I try to close them through the Task Manager it takes forever before they shutdown too.


Logfile of HijackThis v1.99.1
Scan saved at 4:02:42 PM, on 7/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\... Read more

Answer:Help! Computer Real Slow, Not Responsive


Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe


I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

If you still require help please post a fresh HJT log

Installed Programs

Please could you give me a list of the programs that are installed.Start HijackThis
Click on the Misc Tools button
Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Cl... Read more

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hi i have an old sony vaio pcg-6c1m/vgn-s1xp running xp pro sp3 intel pentium m processor 1.70ghz 593mhz 512 mb of ram what it is ive done a fresh install and driver updates from sony aswell as windows/microsoft update im using avg 2015 anti virus with avg tune up but since updating the notebook seems really slow it freezes sometimes and becomes non-responsive. it seems to take ages opening a web page opening a program but before updates it was fairly quick and i dont understand it can anyone shed some light ion it please and thanks.:confused

Answer:freezing/slow speed/non-responsive

Where's my beer? :confused

You need to add more RAM. I'm running Windows XP & 7 on a partitioned hard disc with a 1.8 GHz Celeron CPU. But, I have 3 GB RAM.
Get rid of AVG and it's so-called Tune Up. Install Avast.

Visit, download the scanner, and you'll know what RAM and how much your PC can use.

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Hi, Im new to these forums and have very basic computer knowledge. My computer is at times unresponsive ie it will work then all of a sudden either stop responding, slow right down or completely shut off on its own. I do regular adware checks and also use AVG free antivirus. I also noticed that my norton firewall was disabled, when I restart my computer it is always disabled again, so im always having to turn it on. I did enstall windows defender firewall but it wont open for me at all due to unidentified problem.

I have run the bitdefender online scan which picked up the following..
C:\Documents and Settings\Owner\Local Settings\Temp\tmp1.{f16ab9b0-11d5-44ca-9960-20061a1527c8}.QQQ=>{f16ab9b0-11d5-44ca-9960-20061a1527c8}
Infected with: Exploit.Win32.WMF-PFV.B

C:\Documents and Settings\Owner\Local Settings\Temp\tmp1.{f16ab9b0-11d5-44ca-9960-20061a1527c8}.QQQ=>{f16ab9b0-11d5-44ca-9960-20061a1527c8}
Disinfection failed

C:\Documents and Settings\Owner\Local Settings\Temp\tmp1.{f16ab9b0-11d5-44ca-9960-20061a1527c8}.QQQ=>{f16ab9b0-11d5-44ca-9960-20061a1527c8}

C:\Documents and Settings\Owner\Local Settings\Temp\tmp1.{f16ab9b0-11d5-44ca-9960-20061a1527c8}.QQQ
Update failed

Also after using your database section for startup programs, it seems some of my startup programmes are questionable, although I did use the autorun that was suggested, I couldnt make h... Read more

Answer:Computer Slow And Non Responsive At Times

Welcome KylieYou should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet. Please download Sysclean Package & save it to your desktop.Create a new folder on drive "C:\" and rename it Sysclean - (C:\Sysclean).Place the inside that folder.Then download the latest Virus Pattern Files - (Pattern files are usually named, where xxx is the pattern file number)Extract (unzip) the pattern file into the Sysclean folder where you put (Click here for information on how to extract a file if your not sure how to do this. DO NOT scan yet.Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the p... Read more

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My PC has started to run very slowly. It takes a long time to boot up and programs often become non-responsive (eventually they continue) for long periods. Ad-Aware, Spybot and AVG pick up nothing. Panda online scan found and disinfected a file calling it a generic trojan (although this file had been on my PC for a considerable time without causing problems) - log attached. I did remove a trojan called Trojan.Dropper.Agent:BJL about a week ago (i think this was picked up by AVG Anti Spyware).

Here's my dss log

Deckard's System Scanner v20071014.68
Run by Gary on 2007-12-05 22:29:39
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
58: 2007-12-05 22:29:51 UTC - RP164 - Deckard's System Scanner Restore Point
57: 2007-12-04 01:37:57 UTC - RP163 - Removed Java 2 Runtime Environment, SE v1.4.2_01
56: 2007-12-04 01:33:43 UTC - RP162 - Installed Java(TM) 6 Update 3
55: 2007-12-03 21:00:10 UTC - RP161 - System Checkpoint
54: 2007-12-01 16:54:43 UTC - RP160 - System Checkpoint

-- First Restore Point --
1: 2007-09-06 01:23:11 UTC - RP107 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 79% (more than 75%).
Total Physical Memory: 448 MiB (512 MiB recommended).

--... Read more

Answer:PC running slow / Non-responsive programs etc

can i bump it pls

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I have a Dell 1511 laptop upgraded to Windows 10 from Win 8.
But since a few days it has become damn slow and unresponsive many a times.
Even opening the file explorer or the control panel has become a task itself.
Dont know where the actual problem lies.
Pl help me out...
Below is my sysinfo log

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home Single Language, 64 bit
Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 3976 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: Total - 943624 MB, Free - 822684 MB;
Motherboard: Dell Inc., 04NGGW
Antivirus: Windows Defender, Disabled

Answer:Slow responsive Windows 10 laptop

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When I try to open either excel or an excel document it is really slow to open up. Once open it is really slow and non responsive when trying to use it. It is Excel 2007

Answer:excel is slow to open, use is non responsive

First thing to try is a Diagnostic:Running Microsoft Office Diagnostics from within Excel/WordClick the Microsoft Office buttonClick on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)Click on the Resources button in the left hand paneClick on the Diagnose button in the right hand paneClick ContinueClick Run DiagnosticsRunning Microsoft Office Diagnostics from the Start MenuClick on the Start buttonClick All ProgramsClick Microsoft Office folderClick Microsoft Office ToolsClick Microsoft Office DiagnosticsClick ContinueClick Run DiagnosticsSee if that helps.MIKE

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Computer slow and getting unresponsive pages in Chrome
Hope someone can help me
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8139 Mb
Graphics Card: Intel(R) HD Graphics Family, -250 Mb
Hard Drives: C: Total - 928006 MB, Free - 361561 MB; D: Total - 21598 MB, Free - 2329 MB; E: Total - 4054 MB, Free - 1098 MB;
Motherboard: Hewlett-Packard, 17FC
Antivirus: Kaspersky Internet Security, Updated and Enabled

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:19:08 PM, on 9/23/2012
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HP SimplePass 2012\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2012\BioMonitor.exe
C:\Program Files (x86)\Lexmark S600 Series\lxedmon.exe
C:\Program Files (x86)\Lexmark S600 Series\ezprint.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program File... Read more

Answer:system slow and internet not responsive

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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After many attempts to fix it (reset router, modem, spyware scans, ad aware scan, virus scan, disk clean up, disk defrag...ipconfig /release and /renew)my internet is still unusually slow. I'm talking not even getting over 350kbps at like 3am, barely hitting 100 at peak hours. When normally im sitting at around 2MbpsHere's my hijack this log file...please helpLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:32:20 PM, on 11/03/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program ... Read more

Answer:Unusually Slow And Non Responsive Internet

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them or include them codeboxes going forward.Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.Double-click on dss.exe to run it, and follow the prompts. If your anti-virus or firewall complains, please allow this script to run as it is not malicious. It is also possible that you may need to disable your Antivirus or Antimalware programs before this program can run properly A guide on how to temporarily disable many of the common protections programs can be found here.When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimizedCopy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your next reply. If you have any problems with the logs, both can be found in C:\Deckard\System Scanner.

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Hi everyone,

I'm on a Dell Studio 15 with Windows Vista. I'm fully updated as of yesterday.

I generally use my Blackberry as a tethered modem, but a few days ago the internet basically became non-existent. I've gone through all the normal reinstalls and fixes for the tethered modem access...this problem is different.

Windows can find no problem with the connection, but pages simply stick while they are loading. I'm using a public wifi connection right now and the connection is incredibly slow/failing, and giving me strange errors when I try to connect to sites I normally connect to (one was "this website uses incorrect compression", but I seem to have fixed that with a cache clear in FF).

I use IE 8.0.6 and FF 3.6.3.

As I'm using it right now, when I go to download a program in IE or even look up the About IE info, the windows that pop up are acting funny...not closing when I click the X, giving me a not responding error, and acting like they are trying to close but are unable to do so.

Here is my HijackThis log.



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:45:51 PM, on 6/15/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Ja... Read more

Answer:Internet suddenly non-responsive/very slow

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, do the following:

Download TFC by OldTimer to your desktop

Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM ... Read more

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I have an HP laptop g7-1101sa, about 6 months old. It is an AMD Phenom11 quad-core, 1.8GHz, 4GB RAM, 750GB. And i'm running windows 7.
I have had this about 6 months and it is so slow and unresponsive.
Web pages hang and take about 20 seconds to turn over. It's impossible to have two open programs. When you click on something it just feels as nothing is happening.
I run Norton security, Crap cleaner, malewarebytes, super antispyware. I clean up regularly.
It is so frustrating, half my time is spent shutting windows down because nothing is happening.
Any ideas what is wrong, or should I send it back.

Answer:HP laptop unbelievably slow and un-responsive

Norton Security. Uninstall it.
And just use Microsoft Security Essentials instead.

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Hello,First off thank you for taking the time to look at my post.Here are my specs:Dell Inspiron 6000 laptop (3-4 yrs old)Windows XP homeMy problems:The CPU stays at 100% whenever two or more programs are running,Programs run slowly or become unresponsive,The left click and tapping on my touch pad no longer work.I've recently reinstalled the operating system and reinstalled all my programs and data, but I'm still having this issue. I have AVG 8.5 and it has frequently notifies me of spyware.Below are my Hijack This and DDS logs:HIJACKTHIS:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:52:48 PM, on 5/27/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exeC:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exeC:\WINDOWS\Explorer.EXEC:\... Read more

Answer:100% CPU, slow non-responsive programs, spyware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow t... Read more

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I have vista business, 32g bit, lenovo laptop but with external mouse.

In the last few days since a few updates happened suddenly my scrolling is non responsive and jerky sometimes taking no effect at all. If i click the start menu intermitantly it flashes up and down and up and down and takes about 10 turns to actually work then will open something i didn't click to open.
The clicking of the mouse arrow seems to take no effect when closing down a box and when trying to do simple things like on internet explorer opeing up the bookmars section it clicks shut and opens and shuts and does not seem to work.
Its either incredily juddery and slow working or seems to click to jump quickly through to pages instread of one :0(
I have done all virus scanning and antispywear, have tested the mouse in paint and its fine it seems to be just since a few updates and i noticed yesterday its now so frustrating its almost unusable.
I also noticed the page keeps swimming down the way to the bottom and i have to click the left hand button on the laptop to get it to stop.
Please save my sanity its driving me insane :0(

Answer:Help Slow non responsive scrolling since update

Use system restore to go back to a point prior to the updates. Then set update to notify and not install. Install one at atime and use the computer. When you are satifisfied that it is working properly, install the next. The one that causes the problem should be hidden so it is not reinstalled after you uninstall it.
Windows Update

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I have an ACER Aspire 5250 laptop SNID 20103232016 running Windows 7.  I don't know the cause but the system has started to become very slow at times with windows going unresponsive. To get things moving often opening the task bar (cntr-alt-del) will work. But not for long.
I have run chkdsk with no reported issues, I updated the system bios, and a bunch of hardware drivers. I ran Avira scan, Malwarebytes scan, and the ESET scanner recommended in an earlier similar post with no issues.
Any suggestions?
Results from MiniToolbox here:
MiniToolBox by Farbar  Version:21-04-2013
Ran by Conner (administrator) on 21-05-2013 at 12:32:00
Running from "C:\Users\Conner\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Atheros AR5B125 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
===================... Read more

Answer:Applications constantly going non-responsive - very slow comp

Please Publish a Snapshot using Speccy - , taking care to post the link.

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I am needing help/assistance with my computer. Not sure what steps to take. Upon normal startup, all programs are not responding then my computer locks up. I am currently running in Safe Mode Networking.

Thank you,

Answer:Startup Very Slow Programs Not Responsive Locks up

Any error messages?


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The past week or so I've had problems with my laptop. I noticied everything that requires any amount of memory is running slower. I can open most programs, but wait a long time for them to load. Sometimes they crash before loading is complete. I ran Avast in the boot scan mode, which found enough to worry me. I deleted the ones it found, but I bet there's more.  I then ran Mbam and Spybot, which were fine. But my pc is still acting up. I can't even open pictures without having to walk away while stuff loads. Same for trying to open up the task manager, gimp, firefox, etc... It's all hit and miss, sometimes it'll work like everything is normal, sometimes it doesn't do anything at all but lock up. FBAR scan below....Suggestions on what to try next?
Running Win 7 on a Gateway NV57H13u.
Many thanks!
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-01-2015 01
Ran by Heather at 2015-01-24 12:04:48
Running from C:\Users\Heather\Desktop\Universe\virus adware stuff\bleeping computer dot com
Boot Mode: Normal
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: avast! Antivirus (Enabled - Up to date) Event.observe( window, 'load', function(e){ prettyPrint() });
AS: Windows Defender (Enabled - Up to date) Event.observe( window, 'load', function(e){ prettyPrint() ... Read more

Answer:Unknown virus, slow pc, non responsive programs

Hey, Step 1: AdwarecleanerPlease download AdwCleaner (by Xplode) from the link below and save it to your Desktop:Download Mirror #1Right-click on AdwCleaner.exe and select Run as administrator. (If you have Windows XP the just run it)Click Scan and let the scan run.When it finishes, click Clean, following the on screen promptsAfter your computer reboots, a log will open. Please Copy (Ctrl+C) and Paste (Ctrl+V) this into your next post.Note: The log can also be found in here: C:\AdwCleaner\Step 2: MalwarebytesPlease download Malwarebytes Anti-Malware to your desktop Install the progamme and select updateOnce it has updated select Settings > Detection and ProtectionTick Scan for rootkitsGo back to the Dashboard and select Scan NowIf threats are detected, click the Apply Actions button, MBAM will ask for a reboot.On completion of the scan (or after the reboot) select View Detailed LogSelect Export > Select text file and save to the desktopAttach/Post that logStep 3: Junkware Removal Tool  Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your deskto... Read more

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Working on my inlaws laptop.
Cant boot into desktop .. gets to welcom page.. and little further then blackscreen and error message(s).
WerFault and Explorer - Application Error
"The instruction at ..... referenced memory at. The required data was not placed into memory because of an I/O error status of 0x0000185"
I can not get to desktop to install or run things .. or look at event viewer
Ran Avast Rescue - which found things .. but didnt fix the issue.
Ran Malware Bytes by pulling out the HD from the latop and running it on through another PC using sata to usb cables   - again found stuff but didnt fix the issue
Ran Kaspersky Rescue disk - which found a few things - but didnt fix the issue.
Went into safemode yesterday - but when i tried to install any apps like Tdsskiller .. machine went unresponsive.
Ran some built in diagnostics to check hardware a few days ago - but nothing glaring showed up - memory is foggy now .. but i know it didnt come back saying there was an issue with the CPU, cache, ram or HD.
I feel like the OS is messed up ..  cant explain why .. it just doesnt feel like hardware.  What i dont know is the OS damaged and needs to be repaired .. replace .. or is something nasty in there causing it .. or was something nasty in it for long enough to permanently mess with the OS.
Not being able to get in to do stuff is making this really hard to sort out .. at work i ... Read more

Answer:PC wont boot, slow or non-responsive in safemode.

 Two things you could try would be (1) chkdsk with the option to check for and attempt to repair any bad sectors, and (2) SFC /scannow from an elevated command prompt.  If you can boot to Safe Mode or the command prompt, you can do the SFC and schedule the chkdsk (which will require a reboot).
 Of course you could always save the data then restore to factory settings too.
Good luck.

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I have three probs and desperatley need help...1. my computer has been running very slow and continually encouters errors (not responding)etc..2. I cannot left click to open any of my file cannot find an executable file for 'file folders'3. I have progs not wanted opening in startupLogfile of HijackThis v1.99.1Scan saved at 1:06:19 AM, on 3/3/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:D:\WINDOWS\System32\smss.exeD:\WINDOWS\SYSTEM32\winlogon.exeD:\WINDOWS\system32\services.exeD:\WINDOWS\system32\lsass.exeD:\WINDOWS\system32\svchost.exeD:\WINDOWS\System32\svchost.exeD:\WINDOWS\system32\spoolsv.exeD:\WINDOWS\System32\CTsvcCDA.exeD:\PROGRA~1\Ontrack\Fix-It\mxtask.exeD:\WINDOWS\Explorer.EXED:\WINDOWS\system32\gearsec.exed:\program files\\agent\mcdetect.exed:\PROGRA~1\\vso\mcshield.exed:\PROGRA~1\\agent\mctskshd.exed:\PROGRA~1\\vso\OasClnt.exeD:\PROGRA~1\\PERSON~1\MpfService.exed:\program files\\vso\mcvsshld.exed:\progra~1\\vso\mcvsescn.exed:\program files\\agent\mcagent.exeD:\WINDOWS\System3... Read more

Answer:Program File Missing / Slow Responsive Apps

Hello djebreak and welcome to the BC HijackThis forum. I see no signs of viruses or malware in the log. It is clean.There are a couple of entries with files missing so let's clean those out while you are here.Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.For the folder problem, the association is probably missing. Try this. Click Start->Run and type cmd.exe and press the Enter key. At the command prompt type the following 2 commands and press the enter key after each one:ftype folder=%SystemRoot%\Explorer.exe /idlist,%I,%L assoc folder=folderClose the command prompt window.For any programs you do not want starting up with windows use the MsConfig program to disable them. Click Start->Run and type msconfig.exe and press the Enter key. Go to the Startup tab and clear the checkbox for any program that is not wanted at startup. When finished click the Apply button and then the Ok button. Reboot the machine for the changes to take effect.In regards to slow performance and any errors, the XP forum can help wit... Read more

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Following a trojan attack my computer has been left slows and programs become unresponsive. AVG says that i am all clear but could someone please take a look at my HJT log and see if i am ok.Thank youLogfile of Trend Micro HijackThis v2.0.2Scan saved at 23:59:19, on 25/02/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18882)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Dell\DellDock\DellDock.exeC:\Program Files\DellTPad\Apoint.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Windows\System32\WLTRAY.EXEC:\Windows\system32\igfxsrvc.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\IDT\WDM\sttray.exeC:\Program Files\AVG\AVG9\avgtray.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\Microsoft Office\Office12\ONENOTEM.EXEC:\Program... Read more

Answer:non responsive programs/slow computer after trojan attack

Hello Victim, Welcome to Bleeping Computer. My name is fireman4it and I will be helping you with your Malware problem.Please take note of some guidelines for this fix: Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.Now to the fix!1.Go to Start > My ComputerGo to Tools > Folder OptionsClick on the View tabUntick the following:Hide extensions for known file typesHide protected operating system files (Recommended)You will get a message warning you about showing protected operating system files, click YesMake sure this option is selected:Show hidden files and foldersClick Apply and then click OKRun HijackThis.Click on Do a system scan only.Place a checkmark next to these lines (if still present).R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,Links... Read more

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I've been cleaning up virus' for the past week and my system is still slow, Windows XP Home.

About 6 months ago, I had to do a system recovery and we lost all the other accounts on this PC except 1 admin account. My son's account also had admin privleges & was "lost". He had partitioned the hard drive and installed Ubuntu - which we are now unable to access.

Is there a way to access this OP & his windows files to delete to free up space?

I will post a Hjack log, thanks for your help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:55:02 PM, on 10/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program ... Read more

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I am trying to create a DVD using Cyberlink PowerDirector. It reaches 21%, at which point Windows 7 deems it non-responsive and kills it.
I tried it on my old Windows XP machine and noticed that it DOES sit at 21% for a very long time (minutes) but eventually soldiers on to successful completion.

So it seems that Windows 7 is being a bit eager to kill off this task. Is there anyway I can turn off this feature in Windows ... or increase the time it waits ... or exempt a certain .EXE from being axed?

I have tried searching online but of course any search with the term "non-responsive" in it just comes back with thousands of posts on how to kill such tasks, rather than how to not have Windows 7 kill them for me.


Answer:Windows kills a task that appears non-responsive but is just slow

I have somewhat the same issue; I use a tool that pulls data out of a SQL server on a Wan, and I have scheduled the extraction using a tool I have scheduled early in the morning so I have my data to work with when I come into office. I know that this is a slow retrival process, but it always completes, even if it takes time. Problem is, Windows Task Scheduler seems to be thinking the task has become unresponsive and kills it.
If you found a way to prevent your tasks from being killed, or have found a way to increase the delay before Windows considers a task non responsive, please let me know!

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Greetings & Salutations... "Your PC needs to be repaired" File: \Boot\BCD  Error code: 0x0000034  I do not have a bootable Windows 7 Ultimate disk.  Five years ago I hired the IT who worked for the company next door to format & load a new SATA II HD in my desktop. Partly because I didn't really want to hassle with it, but more than anything I wanted an advanced opinion on my 1st build from scratch He liked the build, said I chose the components well and I had. For what it is, it screamed. When he handed me my XP Pro disk back he told me he had installed Windows 7 Ultimate & I would like it much more and it'd never go bad... I had concerns immediately & no system disk. When the MS pop ups began I bought a Lenovo laptop & ran it till it cried. I went back to my machine and have endured the MS msgs & decomposition of Windows 7 I have no choice.  The severe issues began 2-3 moths ago when Google's Gmail went haywire and knocked me and hundreds of others around the Country out of commission. Google was no help whatsoever. They suggested going to the Dashboard for updates that never came & advised reinstalling Chrome. I never was contacted & told what it was. Took a Restore Point just to run right, the browser is still not quite right I don't believe, in spite of 2 additional re-installs. I located my 7 Ultimate papers yesterday & tried to re-activate my system l... Read more

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Toshiba Satellite, Model A205-S5804 With vista operating system ,after it boots I get an error Run DLL ,Error loading program C;\progra~\my webs~\bar\bin\m3plugin.dll, The specified module could not be found ,then the Window live one care program starts and the system freezes, several times I tried to start in safe mode would not start, I just now got it into safe mode and tried to run a virus scan and the system froze again, I think it is infected with a virus and I do not want to format the hard drive as there are lots of pictures and files that I do not want to loose, I opened the security program and it will not let me turn on the turn it on,  What can I do?? Please help 

Answer:Windows vista on Toshiba laptop is super slow non responsive

QuoteC;\progra~\my webs~\bar\bin\m3plugin.dllYou're infected.Read here:,46313.0.htmlStart new topic here:,7.0.htmlDo NOT post any logs in THIS thread.

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I followed the instructions in the guide and I finally got Avast antivirus installed on the laptop but was not able to update it as the system would not let it connect to the web site, I ran a boot scan and it did not find anything, then I was able to update the virus scanner and ran a scan and it found 5 or 6 infections which I placed in the chest, then I installed the cc cleaner and ran it and then I could not connect to have it analyzed so the log is gone, now the computer is so slow that it takes about 20 minutes to get to my desktop, and the control panel will not open, when I click on control panel I get a silhouette of the window and the rest is invisible then it closes on its own, also it keeps closing and locking the user after less than 60 seconds, I am so frustrated and confused I don't know what to do now, Please help!! Irven 

Answer:Toshiba Laptop Super slow and non responsive, was directed to post in the malwar

You have to produce some logs....try running them in safe mode and/or when you save the programs rename them , For example...test.exe or sniper.exe...this will allow the programs to fool the virus.......this may enable you to run them and produce logs for analysis...........You may even have to download the programs to a USB drive and transfer them to the infected pc......Calm down, relax, and someone will get you up and running,,,,

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My 2 day old Notebook is a great dissapointment.  It runs slower than the 5 year old dead Toshiba it replaced. The touch pad works sometime and sometime it just sits there.  The computer will freeze a random times. My OS is windows 10 64 bit. My feeling now is: Have I bought a lemon??  Should I return it?

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Question: non responsive pdf

every time I try to open a pdf file on the net, it just go nonresponsive. I have adobe 7.0. Ive tried saving target , it saves but wont open. What can i do to get the pdf files i need to open?

Answer:non responsive pdf

try a program called foxit reader...

might just be acrobat reader thts slow?

it is quite a heavy program.

pm me if u need foxitreader. its a pdf viewing software and not at all heavy.

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Question: XP Non Responsive

Ok my brothers PC is having some issues. It will load into XP and all the desktop icons will pop up but you just cant click on anything. I am not sure if it is supported by the forum but I used the latest Hiren's Boot CD 9.9 to boot into mini xp ran spybot search and destroy and kapersky - came back with nothing. Also tried other programs but no others seem to work. Anyone know anything about this and the PC problem? Thanks

Answer:XP Non Responsive

Try booting into Safe Mode. If that works, you can try running MalwareBytes and SpyBot Search & Destroy from there.

If it doesn't, try booting from the XP CD and performing a Repair.

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First, turn off the caps lock key, unless it is broken too. That is considered rude.To get any meaningful help you need to give some information about the system, how old it is, when the problem started, other problems with it, what happened unusual right before it.So info on the computer including the make and model number and the power supply, including maker and wattage (it's on the side of the power supply inside the case).See below. We'll be waiting for your responses.

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I am trying to restore the computer to original factory settings AKA "AS FURNISHED" because of a crashed hard drive. The F11 key does not let me get to system recovery and the computer goes to a black screen with a blinking cursor - Windows 7 Operating System. I have a boot disk which lets me get to recovery however, system restore does not work as there is only one restore point so I am screwed. I do not have an image to restore to either. Any suggestions?

Answer:F11 Key non responsive

try another keyboard

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My friend finally brought his pc into me and asked for my help in fixing it as he has not been able to use it for the last 2 years!!!He blames virus infections and he is not wrong. He keeps getting the dr watson postmortem debugger message and I have turned this off in the registry by changing the Aeopen value to 0 from 1.I have instaled most of the recommended fixes from a previous thread and run sfc /scannow.Over 1500 objects were detected by a-squared and I've not been able to run a AVG virus scan yet as the main problem is that now I'm getting an Explorer error (explorer.exe - application error)and cant open any explorer window or control panel in normal boot, but I can in safe mode.The pc is running windows xp sp2.Your suggestions would be most appreciated please.

Answer:Help with non responsive pc please

The Simple answer is I guess - Startover if the appropriate Windows disk is available.

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Question: non responsive xp

My computer speed is good in most aspects but runs hot and for the last 2 days will not connect to the internet. Any suggestions?

Answer:non responsive xp

Good morning Sharbrooks and welcome to TSF. I would be happy to assist you however I will need a little more information so that I can diagnose the problem for you.

Here are some questions for you to answer that will help me. Just answer them the best you can and if you dont know an answer its ok. If you already answered anything I'm asking in your first post just skip over it.

1). What kind of computer do you have? Laptop? Desktop? Dell, HP, Ect?
2). Whats your level of experience? Novice, intermediate, expert, or dont know squat?
3). What operating system are you using? Xp Home or XP Pro? Which Service pack?
4). What antivirus are you using? Firewall if any.
5) Please tell us a little about your computer. How old is your computer? Hard drive, processor, ram, video card. Ect.
6). Do you have an Xp disk for this computer? Is it a full installation CD or one from like Dell, HP, Ect.
7). Does your computer have a floppy drive, CD drive, Ect.?
8). Do you have access to another working computer with an internet connection?
9). Did you noticed this problem occuring after installing anything recently?
10). Has your computer done a windows update recently?
11). How does your computer connect to the internet? Wireless, wired, or God FORBID Dialup, LOL. Is there a router in line?

and anything else that might help us help you. Remember we are trying to help from a forum so all we have to go on is what you can tell us.

I will monitor this thread throughout the day... Read more

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Windows GDI update for 2k3. My IIS 6.0 server just started getting flaky on me. Only one website - all ISAPI shutdown - only .asp extensions allowed. URLScan 2.5 installed.

No notice in the logs - just an unresponsive IIS 6.0 server. Doesn't appear crashed, and no insane processes - i.e. no hogs. However, it just goes down - and I have to restart IIS 6.0 to get it running again.

Nothing has changed- except for a patch from microsoft a few days ago that was a "GDI update". Anyone else seeing IIS 6.0 flakyness in the last 2 days?

I thought it might be a DOS or something - but wouldn't a syn attack shut down all my interfaces? Or just the interface in question? What kind of logs would I look for to see some kind of attack? I have Scan Alert which scans my server and reports 0 vulnerabilities. So - at least I have taken care of some of the obvious attacks.

anyone have thoughts for debugging or unravelling this issue?


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ive been having a lot of problems with my computer i get way more pop ups than i usually should and things just move so much slower, i cant stand it anymore i did what u guys told me to so im posting my result.txt here it is please help as soon as possible

Log was analyzed using KRC HijackThis Analyzer - Updated on 9/28/05
Get updates at

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\c... Read more

Answer:More pop ups, very non responsive

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.

Please be patient with me during this time.

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Question: Non-responsive HDD

(I'm sending this from wife's laptop so TSG Sysinfo not much use!)
System: 'Advent' tower PC, Intel Core i7 3440 3.4Ghz Quad Core CPU; 12Gb RAM (DDR3); 2Tb HDD (Seagate)(SATA), using Windows 7.

Sequence of events:
1 Attempted to reboot PC following a minor update but PSU did not power up - it wasn't a particularly quite unit so silence pointed to a PSU fault. On removing the cover, the CPU cooling fan was not operating either, confirming no power.

2 The OEM PSU (CWT GPA450P) was not easily replaceable. Having had to replace PSUs in earlier PCs, I opted for a Corsair CX500M. At this point, I committed the cardinal sin of not practising what I used to preach before I retired - having replaced PSUs before, I did not think I needed to RTFM! Having removed the faulty PSU, I unpacked the replacement and fitted the black box in position before noticing that there were some significant differences between the OEM PSU's 'open' cable loom and the Corsair's sleeved loom. One of these difference was that instead of the 'old fashion' direct cable links to the SATA devices, there was a variety of alternative modular connectors. Had I read the Manual, of course, I would have seen that these plug into the PSU via black sockets on the face of the black CPU box but at this point, they were now hidden in the dark depths between the PSU and the back end of the DVD drive housing. Instead, I looked around for a connector that fitted a 4-pin ... Read more

Answer:Non-responsive HDD

Hello, unfortunately there is a very good chance that the HDD was damaged by the psu incident. The easy way to determine that would be to remove the hdd and then hold it while the pc is turned on. You should be able to hear and feel the platters spinning. After that, just to make sure, you can use a sata to usb adapter and plug it in to a different computer and see if it detects it.

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Question: IE Not Responsive

I hope I am posting in the right place. My Windows 7 pc has been acting up for quite a while. I am not sure if it's an ISP issue or just my pc. When I am running IE or Firefox or Chrome, my websites become non-responsive. Or I will click on a link and nothing happens. It is very "jumpy" meaning pages seem to lock and then switch to new pages after some time has passed. I get the message box pop-up saying that IE is uisng so much RAM and it is usually over 250 MB. I am not sure if it's a hardware issue or internet issue. I did a speedtest and came back over 4 mbps. My issues seem to get worse by the evening. I don't have many issues when using software...just internet websites.

Running a Compaq Windows 7
AMD Dual-Core procesor 2.3 Ghz

Answer:IE Not Responsive

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Question: XP non responsive


Earlier today I installed Outpost Free Internet Security, it crashed my network connection so I uninstalled it, then had to perform system restore. Then I opened MS Outlook and PC turned itself off immediately and restarted. Message came up that Windows had recovered from a serious error.
Came on tonight no programs would open, i have put Xp disk in to try and fix and it seems okay(ish).
Other anomaly is that i keep getting message " this computer has undergone significant hardware changes since Xp installed and XP needs reactivation within 3 days. I have had to do this on average once a month including today.
I rang Microsoft to activate over the phone and spoke to a real, very helpful person who also found it strange that it keeps asking to reactivate.

Anyway I have attached the logs from event log, dont know where else to look for errors. Please if you can help i would appreciate it as I am pulling my hair out.


Answer:XP non responsive


i have put Xp disk in to try and fix and it seems okay(ish)

What is Okay(ish) really mean? does the computer work properly, and do all of your programs work? You do not have to include all of the logs. Just instances with a red X the yellow warnings don't mean that much, and the logs are too long to read through.
You can do some maintenance. Go to Start/Run and type chkdksk C: /R and press enter. Then press a Y for Yes and then restart the computer. Check Disk will run at next bootup to fix any file errors. You can also go to Start/Run and type SFC /scannow and press enter. Put the XP CD in and it will replace any missing files from the CD. If you don't have a current Anti-Virus Software, download the free Microsoft Security Essentials (do not have more then one AV software program on your computer at a time) and do a full scan. Also go to Start/Run and type dfrg.msc and press enter, highlight the C: drive and press Defrag Now.

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Sometimes my XP machine (P4 2.6ghz, 512ram) gets in these weird cycles where some of the buttons on applications wont respond to me clicking on them, and sometimes, it switches the left click for right clicking. This seems to happen more often when I leave the computer on for a while.

Any ideas for fixes ?
I guess I should also mention that this seems to happen regardless of what type of mouse/keyboard im using, and whether its ps2 or usb connection.

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Recently had problems with computer flashing multiple windows of emails or advertisements.  Thought the was computer infected so I just reformated the HD and reloaded XP Pro and SP2.  After what appeared to be a successful load, I went to load the two programs, which also appeared to load successfully.  When I went to load the new printer drivers, the computer became non responsive.   It appeared to lock up.  When I went to see if one of the new programs would boot up, I double clicked on the desk top, and mouse pointer/hour-glass would constantly flash at different points on the screen.  So I went to the Start menu and went to 'all programs'.  When I attempted to leave the 'all programs' to select the program I wanted, it would send me back to the dest top, and I couldn't get either of the programs to start.   I tried a different video card but the problem is the same.  I can't get any of the programs to respond.    Appreciate any advice.

Answer:Computer non-responsive

Is it a real XP CD that says Microsoft all over it?A good format and reinstall should solve all problems for a while IF the hardware is functioning correctly. Did you format the drive during the installation?

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Hey everybody this is my first post on Techguy,

The reason Im posting is because My Laptop, which ive had for about a year now, Is an HP dv1000 model if I remember correctly( im in the library right now) and when I went to turn it on saturday afternoon all it did was turn on and stay on a black screen, it did not respond to me pressing any button at all and even my wireless usb mouse didnt get signal. I left it on untill the batter ran out to see if that worked and when I turned it back on it was still the same. I also tried putting a music CD in but that didnt affect it at all. Sorry if this is in the wrong section but Im not sure where the problem is coming from.

Thanks in advance


Answer:Non responsive computer

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I have a problem that I've not had before.  My desktop monitor shows the screen that it would show if I had pressed the monitor button that controls the brightness, width, height, etc. of the screen.  The desktop computer will not respond to ANYTHING, including keyboard, mouse, ctrl-alt-delete, etc.  I turned the computer off and re-started it, and still no change.  I turned off the power strip, waited a few minutes, turned everything back on, and still no change.  The only thing working is my internet connection, and I know this because I can use the laptops in the house with the wireless card.  At this point, I can't use the desktop computer or the printer.  Any ideas?

Answer:Non-responsive computer

do you have any start up disks for your pc??? try those. If not try to find some for your floppy. if you dont have a floppy. well then I am at a loss.

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Okay, I've Googled this and tried a couple of websites looking for an answer, but so far no luck. At times, for no appartent cause, everything in my taskbar will suddenly become completely non-responsive. I can click away all I want on "Start", on quick launch items, on minimized programs, on icons in the system tray ... nothing, nada, zilch. When I go into the control panel and click on "Taskbar & Start Menu", the same ... no response. It just sits there in sullen indifference (that last bit is peotic licence). The only cure is a reboot.
Can anyone shed some light?

Answer:Taskbar non-responsive

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machine sometimes will not open programs or when you do they will not respond. sometimes I have to do a manual boot because I cannot click on start to shut down machine. I run winpatrol, zonealarm, avast home, celeron 2.0 win xp pro stripped to the bone and 512 ram. TIA for any help. juntuo

Answer:win xp pro hang non responsive

When you can get to it, press ctrl+alt+del an look at your running processes. How many? Is there one or two that seem to be using a higher % of the CPU aside from system idle?

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i was repeatedly getting kicked out(nonresponsive programme error) of Microsoft IE so i switched to Mozilla FF, however i can't access some sites from Mozilla(security reasons(?)) so need to go back to M/soft. Is there a way i can access these sites from Mozilla or can you help me fix my M/soft IE?

Answer:non responsive programme

Like which sites cant you get into that you would in microsoft? There should be no difference if u import ur settings from internet explorer to mozilla. I would check ur Internet Options.............. start...settings...control panel...internet there is security and all the stuff u need to adjust.

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my computer screen remains blank when i boot up my computer

im running ubuntu

*i think the slot for the monitor is broken
*its not the monitor

Answer:Monitor not responsive

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This may be a double post, but I can't find my original posting.  My x230 is approximately 30 days past warranty (Windows 7 Pro).  Overnight it has become non-responsive. I have tried with and without battery, two different power supplies. I have tried, multiple times, holding the power button down to "discharge"?  No lights showing, no response to any buttons being pushed.  Within the last week I accepted Lenovo's prompting to update various files, including BIOS.  My recollection it has been re-booted at least once since the Lenovo system updates.  For what it is worth, I have always had the touchpad "turned off" via the software.  Any help, thoughts, or insight would be appreciated.

Answer:X230 non responsive

Make sure that you hold the power button down for a minute without the battery in! Otherwise its a motherboard issue and you might need to buy a new one

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running ie 7 previously ie 6 opera and firefox browsers scanned for viruses all clean scanned for spyware all clean i can be browsing on any site and it will stop responding so i have to alt control del and reopen browsers again spec off machine intel duo core 1 gig ram laptop used bug dr all problems fixed was told it could be browser helper objects freezing the ie ? and if so how do i delete them running nortons security and anti virus and symantec firewall any help appreciated thanks

Answer:non responsive browsers

I had trouble reading what the problem is since there is no punctuation or capitalization. You should post a HijackThis log in the appropriate forum, and please use punctuation.

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Hi, my hp pavilion hpe desktop has suddenly stopped showing me any display except the cursor. It shows the hop logo at startup but other then that nothing else. I can't even access command prompt. Any suggestions to help me fix this issue. Thanks in advance !

Answer:Display is responsive

Subject is spelt incorrectly display is unresponsive **

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I have a computer running XP SP2 + all updates to date, for a few months now when you go to press the start button the system can take upto 30-60 seconds to respond, once it does your right for another few minutes then stop's responding for another 30-60 seconds and keeps repeating this cycle. I have checked all running processors and there doesn't seem to be anything there that should be.

My initial thinking is that it's trying to check something which holds the system up regular???? Anyone else have this or seen this problem???

Thanks in advance!!

Answer:Start Bar not responsive

Demise of power supply is on the horizon....
In order to better respond to your question or problem

We require more detailed and specific information

Please repost your request with:

Computer: Brand Name

Age of system:

CPU: Brand, speed

Ram: Type, amount, speed

Peripheral devices

Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Other

Do you run Anti-Virus software: Brand Name, version #, date of most recent AV signature file

For Video or Graphic problems

Video Card: Brand Name, type, speed, Chipset, driver version and date

Video settings: resolution, advanced settings

For Internet problems:

Modem: Brand name and date of driver

Type connection: dial-up, cable, sat/DSL, other

Browser: IE, Netscape, version #

For Network problems:

LAN card(s): Brand, # of cards

Router: Brand name, type

# machines on network

Network settings and IP configuration

Please state your specific problem and when it started

Did you change anything, install anything before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any &#8220;tune-up&#8221; utilities, registry utilities, system diagnostics, other third party utility software

Recent downloaded software

Any new programs or files that have recently appeared in your STARTUP menu or msconfig STARTUP listing
... Read more

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If you need more information then you don't have the answer.

Answer:How do I fix non-responsive script?

I assume you mean some web page shows this issue?Why did it take me over a year to phone in a problem to ATT?

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My daughters pc will not respond when it is switched on. There is power going to the speakers via the kettle plug lead for the speekers, but Windows doesn't boost up at switch on. The monitor works as there is power going to it. The processor is a CYRIXIII,64ram,4gig hard drive,SIS530 CHIPSET. Win98,WinOffice2000 & 32ram have just been fitted in the last few months. It also has Norton Antivirus2001 installed. The CDrom does not respond either. PS PLEASE HELP IF YOU CAN THANK YOU..........

Answer:None responsive at switch on

firstly check the lead and fuse in the plug, check the switch on the back of the power supply if there is one, is the power supply starting?(fan spinning)

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I think I pretty much know the answer to this question however I'm in a slight dilemma.

I have an HP laptop here with the trackpad not responding at all. I dug all of the viruses out of it and reinstalled the drivers several times, as well as a system restore from 10 days ago. But the trackpad still didn't work. I considered re-imaging it since it has a recovery partition with a factory-loaded default image, but instead I decided to pop in a Linux LiveCD.

Upon booting Ubuntu, the trackpad still didn't work.

I checked all Fn keys. Nothing helped activate it. There's also a dedicated on/off button by the trackpad. It of course is enabled.

I think it's pretty safe to say it's hardware related, but my tools are at work and this is bugging the **** out of me. Is there anything else you guys think I should try before I crack this thing open tomorrow?

Answer:Trackpad Not Responsive.

There is a cable that connects that trackpad to the MB, while you do have to take a lot of the laptop apart to get to this cable it isan't as hard to get to as the processor. I agree, it does sound hardware related (assuming you've hooked up an external mouse and it worked) and if the plug is fine, you may need to replace the track pad.

My Pavilion laptop has a button right above the trackpad that turns it off - stupid i know but just make sure that light is on if your laptop has that button.

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I have An ECS K7S5A Pro mother board with a keyboard that won't respond. This is one of the stangest issues I have have ever come across dealing with keyboards. When the computer boots it will boot into Windows XP and the keyboard will not respond but the mouse responds and device manager shows no keyboard listed and no conflicts. Then when you reboot the computer and try to access the bios the the key board still won't respond and the computer boots into Windows as before. No "no keyboard" errors are posted on boot up. I have tried all of the standard trouble shooting techniques (trying different keyboards switching cables etc...). Is the anybody that has come across a systoms like this? I am reluctant to condem this MB because I don't know for sure whats wrong Thanks Scott

Answer:Non responsive Key board

Is the keyboard standard PS/2 or the USB kind ( too lazy to check on the specs of the board).
But let's assume that the keyboard is the PS/2 kind. If you tried the usual "song and swap" and still no response, then it's the board chip that is messing up. I would give it a last shot, but looking on the mobo and trying to clear up the CMOS if you haven't tried it yet.

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My computer is Non-Responive more then it is working.  If my memory is correct, I went into the Bios et. al. and set all to maximum performance years ago, as I am a firm believer of keeping the computer COOL!.  I am **bleep** retentive in using cans of compressed CO2 to blow out the computer.  In reading I find that if the Cooling fan is part of the problem that I should get a warning that the fan has failed to perform to spec's.  But my interpretations of this gives me the impression that this is tied to the Intel processor, and not looking at the AMD Radeon GPU 6770M.  As a side note I have also been uninstalling programs at the same time. At first I thought I had a failing CPU, and or a clogged Heat Sink.  In looking into the replacement of a CPU Fan, which I mentioned earlier I should have gotten a warning from the Bios that the fan was failing, I found it was the same cost to buy a new fan as it was to buy a Heat Sink with a new fan.  Once I realized what the Heat Sink looked like, I got to thinking the GPU may be the actual problem of the computer becoming unresponsive, which is why I started wondering if I should replace both the Heat Sink and the AMD GPU. Does anyone have any suggestions, advice other then to throw the computer away.  I would rather to spend some monies and at the same time upgrade the computer to higher spec's CPU and GPU and get another year or two out of the computer as this computer ... Read more

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I am so frustrated with my computer it is a gateway and I used vista & Google chrome - everyday I put up with NON-Responsive messages I've tried contacting google, NO RESPONSE.....I've tried going through my Hughesnet people they just send me a generated message on how to restart the system......I'm not sure why its doing this or why it's going to dang slow....Any suggestions on what to try next???

Answer:NON responsive messages

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When a CD/DVD is inserted the drive fails to run and when clicking on the icon for that drive in the My Computer window or using the Run function from the Start menu, it tells me to insert a disc into the drive. This should be a basic function but won't work and is driving me mad. Any suggestions? Thanks

Answer:Non responsive CD/DVD RW drive

try the followingin device managerexpand theide ata/sata controllers,uninstall secondary ide channel and rebootxp will find the channel on reboot

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When I click on the hub icon (favorites, reading list, etc.), I get no response. It's stuck on reading list. Clicking on favorites does nothing.


Answer:Edge Hub is not responsive

Does Edge totally freeze up then too(happened to me when viewing Downloads). The only thing that eventually helped was clearing everything(nuking the cache). I suppose it was a corruption.

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my power strip that i have my computer, printer, etc hooked up to is located under my desk, where your feet are. the other day i accidentally hit the plug for the power supply to the computer and the comp turned off, so i restarted it.

my printer doesn't work any more after the comp came back on, everything else was fine (the printer is a HP officejet 4110). and by doesn't work, i mean that there is nothing showing on the printer's screen, and the little green light that is normally green now flashes green for a few seconds and then starts flashing orange/red very very quickly. when you turn off the printer, the computer says "found new hardware". so i put the installation disc in my cd drive and tried to reinstall the software, and it says the software couldn't be installed because it can't find the right software. i then make sure it's searching my D drive (cd drive) where i put the printer's software installation cd into, and it still says it can't find it.

what should i do? i am running win xp service pack 2 BTW

Answer:Non-responsive printer...

i looked closer to what disc the computer is looking for to install and it says REFLASH. i dont have a disc for that, does anyone here have it or know where to get it?

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Hey guys, what's up? So whether it's Windows 7 or Windows 10, my PC will just lock up for about 5-7 minutes, then be perfectly normal again. The apps hang, but I can move my mouse. I've formatted and reinstalled a couple times, but sooner or later it starts happening again. Also, this happens whether Windows is installed on SSD or SATA......sounds like hardware or drivers.Event viewer is showing a Service Control Manager:The Microsoft Passport Container service terminated with the following error: General access denied error-------------andstorahciReset to device, \Device\RaidPort1, was issued.I've been dealing with this for about a year now.I've attached my DxDiagAny advice would be appreciated.

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my bomputer isnt responsive at all. when i click my browser to go on the internet, scroll down pages and type it will freeze for a little while then load. it takes about 15 seconds for it to go. have no idea whats making this do this, help would be appreciated.

Answer:Solved: not very responsive

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Hey guys, what's up? So whether it's Windows 7 or Windows 10, my PC will just lock up for about 5-7 minutes, then be perfectly normal again. The apps hang, but I can move my mouse. I've formatted and reinstalled a couple times, but sooner or later it starts happening again. Also, this happens whether Windows is installed on SSD or SATA......sounds like hardware or drivers.Event viewer is showing a Service Control Manager:The Microsoft Passport Container service terminated with the following error: General access denied error-------------andstorahciReset to device, \Device\RaidPort1, was issued.I've been dealing with this for about a year now.I've attached my DxDiagAny advice would be appreciated.

Answer:OS not responsive for minutes

QuoteHey guys, what's up? So whether it's Windows 7 or Windows 10, my PC will just lock up for about 5-7 minutes,That detail could imply a hardware problem.Do you have a spare PSU?What kind of test tools do  you have?Do you have another PC that is very reliable?Do you have a method for backup of your important personal files?If not, make backup plan. Diagnostics can be intrusive and ruin data. So take care to put you important personal stuff somewhere else.Here are the general rules for DIY testing.? Reduce the power load on the system. Go to just one or two sticks of RAM .? Remove the graphics card and only use the build-in graphics.? Unplug your DVD drive.? Use a OS that does not require a hard drive. See how long it runs .? Use f Memtest86 from a USB.  Do long test.? Use some tool to get temperatures from on board sensors .? Try  a hard drive test from USB. Run the intensive tests. Some good software tools for hardware testing: report back. 

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Referred from here: ~ OBAfter i removed some malware from my computer some of my programs wont connect to the internet. They did before and some still do but the others dont.DDS logsDDS (Ver_10-03-17.01) - NTFSX64 Run by RaFiKi at 23:06:38.41 on 24/05/2010Internet Explorer: 8.0.7600.16385Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.4095.2573 [GMT 1:00]SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\atieclxx.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files (x86)\Norton 360\Engine\\ccSvcHst.exeC:\Windows\SysWOW64\PnkBstrA.exeC:\Windows\SysWOW64\PnkBstrB.exeC:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exeC:\Windows\SysWOW64\vmnat.exeC:\Program Files (x86)\VMware\VMware Player\vmware-authd.exeC:\Windows\SysWOW64\vmnetdhcp.exeC:\Windows\system32\svchost.exe -k NetworkServiceNetworkR... Read more

Answer:Non responsive programs

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Hi! I have been having an issue with my touchscreen... it doesn't respond at all. My laptop is the HP Pavillion Notebook 15 in touchsmart (N5P48UA#ABA). It is running on (freshly updated) Windows 10, and is only 5 months old. The Issue: Several days ago my touch screen stopped responding - at first it was intermittent on-and-off. As of recent it has not been functioning period. Everything else works fine on the laptop, and there are no damages or cracks in the screen. Steps I have taken to resolved the issue (all have failed):I cleaned off the screen with a screen-wipe I restarted my laptopI restored the laptop to factory settingsI received chat support and then remote support from HP (didn't do anything)I spent over an hour on the phone with HP support (wasted time)And of course, I have done plenty of research on the internet.Conclusions that may aid a solution. After spending a ton of time trying to fix this, I know what the problem is not. In Device Manager there are only two drivers listed under Human Interface Devices (HID- compliant wireless radio controls & HP Wireless Button Drive). Its almost like the touch screen driver... doesn't even exist.As a side note, while the touchscreen was working, There were several more drivers listed under the HID section... its almost like they dissapeared.On the HP site, there are drivers that you can download, but the HID drivers that I need are not listedThe touch HID drivers are not ... Read more

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I just done a fresh reinstall.  Reinstalled my drivers an SP 3.  When I go to the windows update page it dont come up

Answer:Updateing Non Responsive

I would check your Internet connection...did you remember to re-install ALL your drivers ?

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New Sony Laptop, Vista now suddenly won't allow any input into the adress bar nor into the google search space on the latest firefox...Using the bookmarks I can access web sites but once there  if they have a search bar; again the curser is there but not able to input anything.I have zonealarm free, and defender running but everything was fine before with the same software.Whats more sometimes The adress bar works and then it does'ntAny thoughts on what may be happenning here?Thank you

Answer:Non-responsive adress bar

Have you tried reinstalling firefox?By 'latest version' do you mean Firefox 3?

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Got a solicited Outlook email which I opened.
That brought up several major areas or topics with the option to select one by cuing on a "button" for that one.
However, that accomplishes nothing, regardless of whether I click with the left or right mouse button. There are no url's, (?) to copy or select, nor could I find anything else to select or cue to open the sub category.
Not sure what is going on! Why set things up so one can select a topic if selecting does nothing.
Almost sounds like I designed it, and I am an illiterate computer illiterate


Answer:Selection Non Responsive

Tried another email. Not sure if another mailing is from same outfit (see previous), but same situation

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I have a computer with a 1000 MHz Pentium 3 processor, with 384 Mbs of RAM and a 3DFX Voodoo3 3000 video card. I run certain programs and at some point windows gives me an error message telling me that it is "non-responsive". Any suggestions?

Answer:Non-responsive programs


Lets see what you have running, as you may have some background things running causing this problem.

Lets take a look at a log. go to , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.



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When I click on the hub icon (favorites, reading list, etc.), I get no response. It's stuck on reading list. Clicking on favorites does nothing.


Answer:Edge Hub is not responsive

Does Edge totally freeze up then too(happened to me when viewing Downloads). The only thing that eventually helped was clearing everything(nuking the cache). I suppose it was a corruption.

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Hello guys.

My first post on here.

I have a real problem with my laptop. It started playing up a few weeks ago, and would freeze after clicking to open a picture.. The egg timer would come up but it wouldnt open the picture.. After tapping the touchpad a few times, the message would appear "not responding" I then would have to clixk the red x and it would then bring up another box saying do you wish to end this not responding program..I click end now and it would then shut down internet explorer.. Doing this and starting again seemed to work, but it started to get more frequent.

Ive now got problems trying to sell things on ebay. The program freezes on the add picture page on every attempt.

Ive used my symntec antivirus and that says things are all ok.. Ive bought this registry cure thingy and that hasnt helped either.. Its now doing my head in.. Any ideas?

Ive tried scandisk, defrag.. but still to no avail, and the computer is defo slower than it used to be..

Im not the most intelligent pc lad.. so be gentle...



Answer:non responsive program

try downloading Mozilla Firefox and see if you still have the same problems.

(Mozilla Firefox is an better alternative to Internet Explorer)

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