Computer Support Forum

Updates for my computer are preventing me from shutting down my computer

Question: Updates for my computer are preventing me from shutting down my computer

My computer is an XP home edition I believe, and it asked me to install some important updated. After doing so, it told me that I needed to restart or shut down my system in order for the updates to take place. When I tired doing so, It gets stuck. I get to a blue "log-off" screen, and it says 6 out of 14 updates are being installed... do not turn off your computer. But it stays like that for hours, and never updates, so I end up having to shut off my computer by hitting the power button. :/

I tried doing a system restore, but those updates have to be installed first. Before it even tries to restore, it deals with the updates. I'm not too sure what to do. Is there any way to bypass these updates, or get them installed some other way? I'd really apriciate the help. Thanks.

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Preferred Solution: Updates for my computer are preventing me from shutting down my computer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Updates for my computer are preventing me from shutting down my computer

Is this a new system? When you go to updates have you validated your copy of XP with Microsoft? Once you do that and make sure your settings are correct in your browser for downloads it does take time but not hours. Are you running firewalls, Zone Alarm etc., anything that would block the updates? Jazz

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i keep getting this message. i have already disabled automatic updates through group policy editor.

Answer:updates preventing my computer from shutting down

With this batch script you can automatically close apps not responding at shutdown in windows. Please execute the batch script as a administrator.

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What can I do to prevent updates from preventing me from using my computer?
Apparently whoever designed Windows update never considered the possibility of people using small SSD drives that only have a fraction of the space required to run applications. Everything worked under Windows 7, although I did have to do some tweaking to get it to install apps directly to drive E: (my multi-terabyte hard drive). After installing Windows Update, I had to do the same registry tweak to make it install programs on drive E:, and it worked fine the first six weeks or so, but then it started routinely breaking one or two of my applications with each update. The problem was initially tedious to fix, but I eventually got everything working. However, I was not successful at getting Windows to comply with running my Chrome browser from E: I finally relented, and moved as many of the commonly used apps to drive C: (the SSD) and consequently had to set the cache size smaller. Everything was fine for another month or so.
However, beginning sometime in November, Windows updates started failing. It schedules an update, runs the update, reboots my computer, says the update failed, and reboots the computer again, uninstalled the update, and then it works. This was an annoyance, but since it only happened once a month, I put up with it.
Recently however, Windows has started retrying updates every few days, and doesn't bother warning me in advance or asking my permission. It just unceremoniously shuts... Read more

Answer:What can I do to prevent updates from preventing me from using my computer?

In updates, there is a setting to schedule restart, usually 3am. Can you check that setting is enabled?

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I have 93 updates for XP & Office 2003 which I cannot install. I have stopped and re-started the update service & tried everything else I can find on the web.

I would be very grateful for any help anyone can provide!

Answer:A problem on your computer is preventing updates from being downloaded or installed

Is your windows update allowed to install updates automatically? Check your settings in the security center. I hope you are updating via a broad band connection. Also does windows download the updates and stalls have way thru the installation? During the install of the downloads, Windows will ask you to accept certain agreements. You may not be seeing these and think Windows has stopped installing. Windows will not move forward unless you respond to these agreement. When downloading be sure all the downloads are complete and upon the installation part, Minimize your screen to see these agreements. IE7 download and install is one of the biggest culprites. It hides behind your Download and install screen.
Hope this helps.

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I am not able to install the windows updates>>used Express and got like 72 updates required. dloaded all but NONE installed.. got this message>>

A problem on your computer is preventing updates from being downloaded or installed

any help on this? this is after a windows XP install/repair

thanks, bo bo bolinski
 

Answer:A problem on your computer is preventing updates from being downloaded or installed

Re: A problem on your computer is preventing updates from being downloaded or install

no help on this? I am suprised! do I have to do the HJT routine or does someone have an easier solution??

thnx, bo bo bolinski
 

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since buying my new laptop, i'v had it shut down on me on numerous occasions with no warning, whilst in use.it go'es first to shutdown window & then to configering updates then shuts down.on restart it go'es into the configering updates phase again taking 10to15 minutes to boot up.any suggestions on how to over come this would be greatfully recieved.

Answer:updates shutting computer[vista] down.

Can you check to see if you have KB937287 click here update?

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I just let Windows install todays updates. Everything except Skype (this included an NVidia driver). When the computer started up after the Windows update (with the "don't shut off computer completing updates. etc.) message, the computer shut off. First I thought it was part of the update (and machine would restart) but it was not. Something broke.

I restarted and as soon as hit windows start screen it shut off again. I restarted again and got the "Windows Did Not Start - repair message". I said "run startup repair". Windows shut off during that process. I restarted again, and was able to run the repair process. But once it finished and booted into Windows it shut off again. I was finally able to start Windows so went to command prompt and started to run SFC /Scannow. It shut off during this test.

lastly I thought maybe its an overheat issue. I booted into Windows Safe mode and started the program HWMonitor. It showed my CPU temps at 39 degrees C. Then it shut off again. At this rate I'm going to wear out the on/off button.

Any ideas?

Answer:After todays (7/19) Windows updates my computer keeps shutting off

Try a System Restore yet? Do it in Safe Mode (or repair disk/install DVD), hopefully no restarts to interfere the restore. Then install updates one by one (restart after each and wait a bit to make sure it is alright), Nvidia as last.

You can also try just downgrading GPU drivers first, and restore if it does restart like that.

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Hi Guys,

I have a serious problem. Whenever I go to the Microsoft web site and attempt to download updates my computer shuts down. Why is this?
I have Windows XP Professional (SP3)
Could somebody please assist me in solving this problem?

Thanks.

Compton

Answer:Computer Shutting Down During Attempts To Install Critical Updates

In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. An alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message (which is also known as the Blue Screen Of Death (BSOD)).

To change the recovery settings and Disable Automatic Rebooting, right-click on My Computer and select Properties > Advanced tab. Under "Startup and Recovery", click on the "Settings" button and go to "System failure". Make sure that "Write an event to the system log" is checked and that "Automatically restart" is unchecked. Click "OK" and reboot for the changes to take effect.

This will not cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with information displayed that will allow you to better trace your problem. Next time your computer crashes copy down the entire error message (including all the numbers) and post it back here.

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My virus scan keeps picking up a trojan vundo. It deletes it but it keeps coming back. I am at my witts end. This of course was after my teenage stepdaughter used the computer. I have ads popping up constantly, my computer is ridicously slow, my automatic updates keep turing off on their own, my computer is a mess. I just don't know where to begin, as I am completely a NOVICE when it comes to computers. Any help and advice would be GREATLY appreciated.
Thanks

Answer:Trojan vundo, updates keep shutting off, I am computer illerate

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complet... Read more

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When trying to use Windows Update, the updates download successfully but fail to install. The following message appears: "Problem: A problem on your computer is preventing updates from being downloaded or installed." I have turned my antivirus software off, I have tried updating manually, I have tried updating one at a time. Nothing seems to work. I now have a backlog of 13 updates that I'm supposed to install. Can anyone please help? THANKS!

Answer:Windows Update: "problem on your computer is preventing updates from being installed"

Boot into "Safe Mode with Networking" (restart while tapping F8 repeatedly) and see if you can install the updates. This should work.

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Ok heres the deal.
I crashed my system and have done a clean install. I couldn't find my winxp pro disk so I barrowed my friends. His has SP2 on it. I then found out after installing it, that it wouldn't work with my product key. So i had to go searching for my disk. Thankfully I found it, and did a windows repair to reinstall the system with the new disk.
My disk didn't have SP2 on it.

So I go to windows update to do updates and it trys to install like 80 something updates and everytime it comes back with ": A problem on your computer is preventing updates from being downloaded or installed "

I have a feeling that it thinks SP2 is on my system. is there a way to resolve this without having to do another clean install?

John

Answer:"A problem on your computer is preventing updates from being downloaded or installed"

Hello and Welcome to TSF


Why wouldn't it work with your product key?
It is better to install with SP2 incorporated onto the cd, saves a lot of time. SP2 should have been eliminated while performing the repair install.

You could try the following but you need SP2 installed before installing the updates, the site should have recognized it was not installed. If the following does not help then I suggest you Slipstream Windows XP Service Pack 2 and Create Bootable CD and do a clean install using the proper software


Try re-registering the windows update components. This may help fix a corrupt installer


1. Click on Start and Run,
2. Type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
3. Should get the message "DllRegisterServer in WUAPI.DLL succeeded" Click OK.
4. Repeat above for each of the following:

REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUWEB.DLL
REGSVR32 WUAUENG.DLL

5. Reboot

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I've let my family use this computer for awhile, they started to complain it was "acting weird." When I jumped on to see, I noticed it was shutting down by itself and extremely slow. I got the computer to start up and tried to do a couple system restores. I then noticed then that the date/time on the computer was off. Saying some of the restore points were back in 2006, when I didn't even have this computer. After a couple failed attempts, I got the computer to restore. Its not randomly shutting off anymore but is still slower than it should be. I reseted the date and time, but I'm still worried something could be wrong. This computer has had a Root Kit, and a MBR infection before.I've run disk clean up, Spybot, AVG and CC cleaner. DDS log..DDS (Ver_11-03-05.01) - NTFSx86 Run by Administrator at 20:53:59.96 on Wed 05/18/2011Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.320 [GMT -4:00].AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}.============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exesvchost.exeC:\Program Files\AVG\AV... Read more

Answer:Computer randomly shutting down. System restore messed up. Slow computer.

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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Hi, so today I unplugged my computer while it was still running by accident. Now it wont start at all, no lights, no fans, nothing. I am concerned that it may be a problem with my power supply (maybe fried it or something). And no its not a problem with the cord (I tried a different one), its not a problem with the power switch (the one that you switch to either circle or line) because I tried it both ways. However recently my computers power button stopped working so my brother hooked up an old keyboard to my computer so to start it I will press a key on that keyboard and it will start up my computer, so I have to keyboards one to start the computer up and one to type. So in summary im not really sure what the problem is but im 90% sure it has something to do with either my "power keyboard" of my Power Supply so yeah. Any help will be apreciated
 

Answer:Accidentaly unplugged computer without shutting down. Computer will not start.

Try and get a psu off a friend who might have a extra one. Go from there. This way you might be able to narrow it down. It really hard to say what happen .
 

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Lets say that i downloaded a pdf file. If i put that file on to the desktop it will be there. But when you restart your computer or shut down your computer, you log back on and its not there.If i download poweriso, i install it into c: drive and it will work. But when you turn the computer off or reboot it, you log back on and its not thereI know its not a virus. Its like a school computer you can only save it into your drive. If you save it into a desktop it wont be thereI think someone put a system restore or a default. so when you turn it off it will reset it to the what you had when you turned it onI have a dell computer running windows 10

Answer:Computer wont save anything after shutting down computer or restarting

Was this system ever joined to a corporate or a school network? It might be a group policy that is making your user profile act this way.

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Lets say that i downloaded a pdf file. If i put that file on to the desktop it will be there. But when you restart your computer or shut down your computer, you log back on and its not there.If i download poweriso, i install it into c: drive and it will work. But when you turn the computer off or reboot it, you log back on and its not thereI know its not a virus. Its like a school computer you can only save it into your drive. If you save it into a desktop it wont be thereI think someone put a system restore or a default. so when you turn it off it will reset it to the what you had when you turned it onI have a dell computer running windows 10

Answer:Computer wont save anything after shutting down computer or restarting

Was this system ever joined to a corporate or a school network? It might be a group policy that is making your user profile act this way.

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I was using my microsoft office word program, and it all of a sudden went funky, like short circuiting out, then a blue screen popped up saying that the program I was using was bad and causing my computer to crash, so my computer was shutting down before it crashed. Then it shut down and came back up asking if I wanted to go back to a restored or previous thing, something like that, (a restore point), and it said it would probably turn off and on several times through out and could take several minutes, then the computer turned off and back on and the screen would not turn on... I have a dell all in one computer, so I do not have a separate tower from my monitor. What happened? How can I fix this? Any one out there have any ideas? I was not even on the internet at the time.
 

Answer:Got a bad program, shutting down computer before computer crashes... help

When you first turn it on, can you see the Dell logo?  If so, does it show the Windows logo after that?
Do you recall details of what the blue screen said?
 
If you can see the Dell logo, then try these free, bootable diagnostics:  http://www.carrona.org/initdiag.html
You can press F12 to get to the boot menu in order to boot from the CD/DVD drive.

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Help about my computer.. My computer keeps on shutting down when im installing/uninstalling. Please help..Btw im installing Nero 9.. I also try to install other software but it restarts..Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:38:34 PM, on 11/10/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Trend Micro\BM\TMBMSRV.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\system32\nvsvc32.exec:\Program Files\Common Files\Protexis\License Service\PsiService_2.exeC:\Program Files\Trend Micro\Internet Security\SfCtlCom.exeC:\Program Files\IDT\5222008192307\STacSV.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Trend Micro\Internet Security\TmPfw.exeC:\Program Files\Trend Micro\Internet Security\TmProxy.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\Explorer.EXEC:\Program Files\IDT... Read more

Answer:Help about my computer.. My computer keeps on shutting down when im installing/uninstalling

sumbody help me..

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OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Gigabyte Technology Co., Ltd.
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3901 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F5, 3/9/2012

It is a 1-week old PC (installed OS a week ago), and I installed the OS by downloading it from Microsoft and installing it using a bootable CD.

Answer:BSOD while shutting down computer (1-week old new computer)

Please do not start multiple threads for the same issue: http://www.sevenforums.com/crashes-d...ml#post1997494

I will look over the reports in your other thread when I get home and have access to my debugging tools. Thank you.

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Hi, there is a red light next to my power button that blink's alot & i believe it's called the hdd light. No matter what i'm doing it shut's off after awhile & than my computer freeze's & i don't know why. Everything work's fine into that happen's & it's alway's random. I only had this computer for 2 years & i built it myself & this problem just started 2 days ago i also did memtest but it partially freeze's meaning the upper right corner isn't moving but the mid right corner still has number''s moving.This is my system specs

geforce gtx 660
intel core i5-3570k
corsair cx 600
ASRock Z77 Extreme4
Onboard gpu intel (R) 4000

Answer:Hdd light on my computer keep's shutting off than my computer freezes

The hdd light should only light while the disk is being read or written to. It is normal for the hdd light to not be on all the time.

Since you say the system "partially" freezes during a memtest, I would like to understand more about that. Can you post a screenshot of what you are seeing when it's partially frozen?

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Ok I was doing a full scan with AVG, then I cut off strangely this has never happened to me before so I don't no what's wrong, I tried to boot in again then i cut off again It was scanning my Windows folder when it happened.  knowing it now il probably cut off in A minute does anyone know what's wrong?  Thanks very much for your help

Answer: Computer keeps shutting down after I did A full scan on my computer

Ok I haven't cut off in safe mode so there must be something wrong with going into normal mode, im running A scan on safe mode at the moment using Windows defender.

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Ok I was doing a full scan with AVG, then I cut off strangely this has never happened to me before so I don't no what's wrong, I tried to boot in again then i cut off again   It was scanning my Windows folder when it happened.  knowing it now il probably cut off in A minute does anyone know what's wrong?  Thanks very much for your help

Answer:Re: Computer keeps shutting down after I did A full scan on my computer

Ok dont worry I sorted it out

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(Original Message)Alright, here's the deal. About a month ago, my little brother's friend was on my computer I guess looking at porn while I was gone. So when I got home my computer was swarmed with pop up ads.So I had mass viruses, including things such as Surf Sidekick 3. So after like...two weeks of trying to get rid of the viruses. I finally got rid of a majority of the viruses, including ssk3. But some files couldnt be erased with several different virus/adware removal programs, so they ask if they can run on start up.SO, semi-recently, theres been a login screen when i turn on my computer that asks for a password , but you can just click OK to go on through with it. But because of this login screen, the virus removal program doesnt run on start up. So I tried going to remove the login screen, but it says i cant because of a recent program-something-or-another was installed. The file name it gave me was "dsginaloader.dll"Okay...so my first though was... =X it was some kind of porn virus. So ...we FINALLY deleted it (which probably was bad), and now i cant log on in normal mode OR safe mode with networking.When the login screen is SUPPOSED to come up, it says the dsginaloader is gone and tells me to restart. so now the only way i can get on my computer is by going to normal safe mode (without networking).So I tried looking for ginaloader...and apparently GINA is a part of the system? Now i dont know what to do.Can someone please help?Logfile of HijackThis v1.99.... Read more

Answer:Dsginaloader.dll Preventing Computer Log-on

Hello HokutenDelita and welcome to the BC HijackThis forum. After reviewing your log I see a few items that we should take care of. Please print these directions and then proceed with the following steps in order.Step #1Download CCleaner and install it but do not run it yet.Step #2Start in Safe Mode Using the F8 method:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Safe Mode menu item.Press the Enter key.Step #3Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = +R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =R3 - Default URLSearchHook is missingF2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,jltxaxi.exeO3 - Toolbar: (no name) - {4E7BD74F-2B8D-469F-83B8-BD2AE6D9FA2E} - (no file)O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-83B8-BD2AE6D9FA2E} - (no file)O4 - HKLM\..\Run: [ovu4b8b5] RUNDLL32.EXE w4f6682e.dll,n 0034b8b2000000034f6682eO4 -... Read more

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Yesterday i had just got my Comcast Cable Internet up and my Linksys WRG54G router up and running yesterday and what i have noticed is that my computer can't be put into sleep mode. It just simply turns of the screen and then turns back on? Any ideas why?? help appreciated.
By the way, Ive had to adjust my network controller because my computer could not be put to sleep. Also i have my 360 hooked up to the router as well.
 

Answer:Is my router preventing my computer to be put to sleep?

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Looking for some advice here, going to keep it nice and simple.
I am trying to fix a friends Windows 8.1 install, she updated it 3 weeks ago and ever since it has failed to boot.

It loads the Windows Start Up Recovery screen or goes in a loop of trying to diagnose the issue and then boot up, is fails to do it.
We have tried using all the options in the recovery screen they are not working as it will not accept any of the passwords that she was likely to have used on the computer.I have also tried to bot it into Safe Mode and use the advance options to see if it
give us any idea to what the problem is.
Is there anyway this can be fixed?

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When it gets to the "Windows is starting up" Screen it crashed. Blue screens with
PFN_LIST_CORRUPT
STOP: 0x0000004E
 
I've attempted running Startup Repair option
It brings me to a screen "Windows is loading files..." With the loading bar at the bottom
Then it blue screens.
 
I've also attempted to start up windows 7 through the Installation CD. I set the DVD drive as priority through the bios.
When it comes up, I press a key, as prompted. Then it begins to load files.
"Windows is loading files...."
It does this twice. The first time the loading bar goes by pretty quickly, second time takes about 20-30 seconds.
 
Then it goes right to the "Windows is Starting up" Screen
Then crashes to a blue screen.
 
Same error code.
 
As a note, I also attempted Safe mode:
Blue screens
And I've also loaded the Advanced Boot options:
"Last Known Good Configuarion (Advanced)" Tried that one.
Brought me to the "Windows is Starting up" screen.
Then blue screened.
 
Help would be appreciated.
I have many files on this computer which are not backed up (The fool I am!)
And also many digital art files (My own work) Which have no other copies.

Answer:PFN_LIST_CORRUPT Preventing computer from bootup

Hi
 
Have you installed any driver/software recently or added any hardware component ?.  Do you have Windows installation disc or System Repair Disc in hand ?.

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Last night I noticed quite abruptly that many of my apps had stopped working and the computer in general was acting very slow. I restarted the computer, but after the inital Toshiba opening screen the computer went blank with a little spinning circle. After maybe a minute or two AVG Watchdog tries to initialize, fails, and appears to freeze the computer. Several times now I have attempted to boot into safe mode by pressing F8 and shift/F8 repeatedly as soon as I turn on the computer, but so far I keep getting the same result I outlined above.
I just made an account here to ask for help, and will admit that I know the basics but am not very skilled with this type of thing. If anyone has any advice it would be greatly appreciated.

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Hello, not to sure of the reason for the error but having read some previous posts it seems like the right forum to post. Yesterday evening after turning on my computer I got a "DEP userinit login app" message on my computer, blank screen but for message and background image. I managed to get my browser up, searched the web for the message, and came to this site. Read some more and came to the sticky on malware removal help. I've downloaded all programs listed, my java is upto date, and I'm running AVG Free with an upto date database by 1 day.However I have no desktop, location of saved files, and cannot bypass this by using the task managers run feature. Both task manager and explorer (win start button + E) come up as DEP Errors. So in short I cannot install or run anything other than the browser.Went to bed grumpy, woke up this morning, issue is still there, (faint hope this was a bad dream).Any help will be appreciated.(edit #1)Managed to get desktop, installed and ran software in order EvilFantasy suggested. Log files are attached.[attachment deleted by admin]

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Virus attacked my computer(slowed everything down and unknown .exe started running in Windows task manager). I rebooted(mistake I know) and upon trying everything, XP won't load, it goes to a black screen before the Windows XP loading bar. All the Safe modes doesn't work, it freezes when trying to load some files. Last known configuration gets me to the loading bar but goes into blue screen fatal system error before getting to the log-in screen. I installed a fresh copy of XP which now works fine thus I now have 2 OS' which I can choose from. I ran ESET and Malwarebytes and have removed a number of trojans and infections. My original XP still doesn't work though. I'm very eager to get my old files back from 'my documents' from my old XP which I can't access now in my new OS.

Answer:Virus preventing my computer to load XP

First of the safe-mode option for "last known good configuration" is only useful when you install a driver and it makes the boot fail. To make sure you get all those viruses off I suggest using the Sophos command line interface you can download it here http://www.sophos.com/support/disin... Its a free tool just follow the instructions and you'll be all cleaned up. Also, if this isn't the first time I suggest looking up Sardu rescue disk http://www.sarducd.it/ just follow the instructions if you have any problems shoot me a message ill be glad to help ya.-----------------------Visit my blog for tech reviews, updates, tutorials and more http://www.techreally.blogspot.com

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Last night I noticed quite abruptly that many of my apps had stopped working and the computer in general was acting very slow. I restarted the computer, but after the inital Toshiba opening screen the computer went blank with a little spinning circle. After maybe a minute or two AVG Watchdog tries to initialize, fails, and appears to freeze the computer. Several times now I have attempted to boot into safe mode by pressing F8 and shift/F8 repeatedly as soon as I turn on the computer, but so far I keep getting the same result I outlined above.
I just made an account here to ask for help, and will admit that I know the basics but am not very skilled with this type of thing. If anyone has any advice it would be greatly appreciated.

Answer:AVG watchdog preventing computer from booting up

AVG and Windows 10 Anniversary Update don't get on well together, apparently. See this (lengthy) thread which includes this solution from Ubyte...






uByte replied on October 7, 2016

After much research I think I have found the answer to everyone's problem and how to fix it. This issue is something with the new Windows 10 Anniversary Update and AVG (I have had the same problem with AVG Cloudcare and AVG Free). The best way to go is remove AVG and use something else.

Booting to Safe Mode
You will have to get your computer to boot to the preboot menu for Windows 10. To do this I had to physically turn the computer off 3 times when it showed the windows 10 logo. The third time it should say something like "Preparing to Run Automatic Repair"...



http://answers.microsoft.com/en-us/w...0abfcd1?page=3

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Hi, as the title says, I have two windows installed and one is screwing me over. Awhile back my old primary hdd had my windows on it. It was getting suuuuper slow and I knew its time was coming. I made the upgrade to an ssd and installed windows on it. When I did that I had the option from booting from two windows. It didn't really bother me and I just used the ssd boot. Finally as I had suspected, my old hdd failed. I still had it in my computer and one day I just couldn't access it from the My Computer window. I didn't really think about it, but when I turned my computer off and got back on, my computer would tell me to install a proper boot drive and restart. This was preventing me from getting anywhere and I on a whim decided to unplug and plug back in the old hdd. I restarted and it loaded normally. The weird thing was that I couldn't access the hdd even though it started up. If I have the hdd unplugged the computer gives me the same message. I even set my 1st boot option to my working ssd. If the computer doesn't recognize the old hdd than it won't work. I have no idea how to fix this other that unplugging and plugging back in the hdd, but that tricks not even working. Random info I dont have any windows cds or a CD drive. I have access to another laptop and thumb drives

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Hi, as the title says, I have two windows installed and one is screwing me over.
Awhile back my old primary hdd had my windows on it. It was getting suuuuper slow and I knew its time was coming. I made the upgrade to an ssd and installed windows on it. When I did that I had the option from booting from two windows. It didn't really bother me and I just used the ssd boot. Finally as I had suspected, my old hdd failed. I still had it in my computer and one day I just couldn't access it from the My Computer window. I didn't really think about it, but when I turned my computer off and got back on, my computer would tell me to install a proper boot drive and restart. This was preventing me from getting anywhere and I on a whim decided to unplug and plug back in the old hdd. I restarted and it loaded normally. The weird thing was that I couldn't access the hdd even though it started up. If I have the hdd unplugged the computer gives me the same message. I even set my 1st boot option to my working ssd. If the computer doesn't recognize the old hdd than it won't work. I have no idea how to fix this other that unplugging and plugging back in the hdd, but that tricks not even working.
Random info I dont have any windows cds or a CD drive. I have access to another laptop and thumb drives

Answer:2 windows and 1 is preventing me from starting my computer

The BCD was probably on your HDD and not the SSD. Try doing a Startup Repair. It may take up to 3 times for a complete startup repair. You can download the iso file of Windows 7 that matches your version here. Use Rufus to create the bootable USB flash drive. When starting Rufus opt out of any update check.
 
Edit: This would be done with the HDD disconnected. If connecting the HDD drive after startup repair causes a problem there is a way to solve that.

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Every time there is a windows update, my computer turns itself on and installs the update on its own. It's really annoying when I leave my home for a few days and come back to find the computer on at the log-in screen. How can I make it so the computer doesn't automatically turn itself on and install the updates?

Answer:Windows updates - Computer boots up on it's own and installs updates, how can I stop it doing updates on it's own?

In your PC settings, try setting Windows update to anything except "Automatic". However, with this setting change, you would need to regularly check for updates to ensure that your PC is up-to-date with regards to security.
You may create a Windows Central account to provide us with more information: what OS version are you referring to?

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Relevance 57.81%

A problem is preventing Windows from accurately checking the license for this computer.error Code ox80090019.After trying to fix another problem on windows xp home edition i now get this and it wont boot up.Davidw

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Hi there, I have an audio driver that is preventing my pc from going to sleep.

When I run powercfg /requests it gives the following:

DISPLAY:
None.
SYSTEM:
[DRIVER] VIA HD Audio (HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000\4&4ac9a6c&0&0001)
An audio stream is currently in use

I have tried powercfg /requestsoverride driver "VIA HD Audio" system, but it still shows when powercfg /requests is run.

What else can I do to make sure this driver is disabled from preventing the computer from sleeping?

Thank you

Answer:Audio driver preventing computer from sleeping

Something must be keeping the audio alive. Do you have Hey Cortana on and in listening mode?

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Is idle.

I know I've done this before lolz.

Thanks.

Answer:Preventing Windows from disabling Aero when computer...

I haven't changed any default settings, and my aero never changes. Have you changed any power settings?

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Relevance 57.81%

Hi there, I have an audio driver that is preventing my pc from going to sleep.

When I run powercfg /requests it gives the following:

DISPLAY:
None.
SYSTEM:
[DRIVER] VIA HD Audio (HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000\4&4ac9a6c&0&0001)
An audio stream is currently in use

I have tried powercfg /requestsoverride driver "VIA HD Audio" system, but it still shows when powercfg /requests is run.

What else can I do to make sure this driver is disabled from preventing the computer from sleeping?

Thank you

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Hey there,

I was wondering if there is a way to prevent someone from putting their computer on a network with a static ip that is already on the network so it does not cause a conflict.

I'll try to do the short version of what happeend (ip numbers wont be accurate =P)

Idiot comes to my work and has his laptop with him set to a static ip of 192.168.0.1 and connects it to our network and our file server which is also the dhcp and dns is set to that ip address. So when he connected it it basically brought down our whole network....sigh...I'm not sure if this is poor set-up from the person(s) who installed our network or if this is just one of those unavoidable, punch the idiot in the face scenarios. hopefully this made sense =P

The only solution I can personally see is to make the internal network a different pool from the server pool on a less likely ip so at least if this happens it only brings down a few computers instead of the whole damn thing. Or am I completely out to lunch? =P

Cheers!
 

Answer:Preventing a computer with Static Ip from joining network.

Using a subnet that is not one of the most common used by home routers should make this kind of occurrence less likely.

Probably the "idiot" had ICS enabled on a different connection and was not even aware that resulted in a static IP of 192.168.0.1 on the connection used for the work network. Because of ICS probably the worst two subnets that a company or public hotspot can use are 192.168.0.x and 192.168.137.x.
 

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Pretty sure this is a very long long shot, but it never hurts to ask, right?

The computer with problems belongs to my sister which she bought at an estate sale. It is running Windows XP. She has none of the discs that would have come with the computer. She used the computer without issue for about two weeks before this problem popped up.

When I turn on the computer, it appears to be loading properly and even gets to the Windows desktop screen complete with start bar, icons and background picture.

Two windows pop up, one immediately after the other, each saying "Checking drive" with a set up numbers and information that flashes by too quickly to read or capture so I cannot tell you any details about those.

When those two windows finish and disappear, there is a third window already on the screen . A RUNDLL error window.

"Error loading c:\windows\system32\nrmoiyvn.dll
The specified module could not be found."

At that point, the mouse can still be moved around the screen, until you try to close the window or click the okay button then the computer freezes.

You cannot click anything, ctrl/alt/del does not work, does not bring up the task manager to allow you to cancel any processes or programs.

I first did a search for the nrmoiyvn dll which returned zero results. I've searched for this file at several DLL sites with no luck.

So I decided to try to boot in safe mode.

First attempt I chose the 'safe mode' option. This only made ... Read more

Answer:RunDLL load error preventing computer use

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I downloaded Windows Defender Offline to take care of a Trojan virus. That's done, but now my computer won't boot back up. WD just keeps loading files and will run the scan and then loop back and do it again. Help!!!! My computer runs Windows Vista.
 

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Often I find several programs that had mysteriously become installed on my computer. Then when I uninstall them one by one, each one of them again become installed on my computer a few days later. The main culprits are Live PC Help, Reg Clean Free, ReImage, Registry Helper, Smiley Toolbar, Do-Search, PriceFountain etc. Is there any explanation for this and how can I prevent the unwanted programs getting installed by themselves on my computer?
I ran Malwarebytes and, to my horror, a Threat Scan identified 297 objects and placed them in quarantine. I subsequently removed them all from my computer but a week later the very same unwanted programs became installed on my computer once again. Very frustrating indeed but has anyone a lasting solution? All responses would be appreciated.

Answer:Preventing unwanted programs getting installed on computer

You will have installed them with free software you have downloaded.
Always do a custom install of free software and UNtick/DeSelect the extra programs.
To get clean from them follow the uninstall guides (all free - no cost involved) on Malwaretips click here

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What can I do?
Would it be enough to reformat the hard disc using the original XP installation disc?
Help please.

Answer:Computer inflicted by virus preventing start-up

Depends what it is! Any clues? You could try starting in safe mode with networking ( tap F8 on boot) and download and run rkill and then malwarebytes.
If all else fails, a reformat will get rid of it.

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Howdy everyone,
I own a HP DC7800 Computer, currently running W 8.1 OS.
Occasionally there are blackouts (Power loss) in my area.
(Caused by Possums would you believe !)
The Computer restarts automatically after power is restored and a black screen appears with a Megabyte counter on it which stops around 8000.
Is there anything that can be done to prevent the Computer from coming on automatically ?.
I think there's an adjustment in 'Bios', but don't know how to find this is on the machine.
I want to restart the Computer manually, after power loss.
Because it's rather dusty where I live, a sheet is draped over the Computer when not in use.
If power loss occurred at night and was restored while I'm sleeping, the machine would overheat because of the sheet.
Goodbye Computer !.
Please be as detailed as possible with your answer.
 

Answer:Preventing Computer start-up after power loss

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Hi, just switched from Win 7 to 10. I had initially added a Chinese keyboard setting for writing or reading Chinese (taking Chinese classes) and also a Chinese software. The software was uninstalled just prior to the update and the 2 keyboard things were removed after. Anyhow, that's it, I did nothing 'Chinese after that, and yet, when rebooting I got the above message, "this app (in Chinese characters) is preventing you from shutting''. How can this be? Where does it come from? Since my keyboard no longer has Chinese, actually doing a search for such a file will be impossible--besides the fact that I can't really read Chinese anyways. So how do I find such an app and get rid of it?

(BTW, unlike Win 7 now on boot I get HP Solution center loading as well and don't know what to disable since doing so may actually disable the printer.)

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How come when my windows rt 8 computer updates, it can no longer find my wifi and I have to refresh my computer hook it to the wifi?

Answer:How come when my windows rt 8 computer updates, i have to refresh my computer hook it to the wifi?

I suspect somewhere in there is an update that messes with your Wi-Fi.
Perhaps by installing them in batches and narrowing it down to what appears to be the culprit, you can avoid that update.

2 more replies
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I have 3 computers on my network. The main computer is protected by mcafee. The other computers can not access the public folder on this computer. I know that the problem is the mcafee firewall because when i switch the firewall off the other computers have full access to this folder. This problem started with a mcafee upgrade. I want to keep the mcafee firewall, any Ideas how to fix this?
 

Answer:Mcafee firewall preventing access to computer on network

are you subscribing to mcafee - if not then i would replace the security suite

you should be able to setup your IP network range within the Mcafee settings so it allows your local traffic

so have a look at your Default gateway - use ipconfig /all to show that
and then set the range between 1 and 255
so if the default gateway is 192.168.1.1
then set the ip range to
192.168.1.1. to 192.168.1.255
 

1 more replies
Relevance 57.4%

Hello,
My computer is infected with malware. After a while of having my computer turned on eventually a message comes up that says "Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience" with the option of sending an error report to Microsoft. After this window comes up, the computer becomes very slow, and the internet connection eventually disconnects, with no chance of regaining internet unless the computer is restarted. Also, the sound on my computer goes mute and sound can only be regained if restarted. Also, at first my computer couldn't restart, it would simply freeze at the gray screen or blue "logging off screen" and I would have to force turn off my laptop by holding the power button down for a few seconds. Here is my HijackThis log file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:51:32 AM, on 10/5/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\L... Read more

Answer:Malware preventing internet access, crashing computer

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger:Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appea... Read more

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print spooler preventing computer from entering Standby

I have a friend who has a Dell Inspiron 8600 running XP.

She gets the above message. She also just installed a HP Officejet 4215 All-in-One

Any ideas?
 

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I had been experiencing blue screens for months before I posted on this site to hopefully receive some assistance. After taking the actions suggested by a member of the BSOD forums, I eliminated a lot of possible causes for the BSODs but one in specific has given me some trouble. Win64/Alureon.gen!A was discovered by Windows Security Essentials and I attempted to download Windows Defender Offline to get rid of it but after successfully downloading and implementing the program my computer has been unable to start up and recieves an error regardless of if I do System Restore or Startup Repair. Assistance with this issue would be greatly appreciated, thank you.

For more information check out this thread: BSOD for the past several months, Error 0x0000001E

Answer:Win64/Alureon.gen!A*Virus preventing computer startup

kyle7282,

Do you have an installation CD/DVD for Windows 7?

If not, or, when you start the computer, tap the F8 key until the Advanced Boot Options menu appears.
Do you have access to the Repair your computer menu item?

Also, do you have a USB pen drive?

We need to run a tool from outside of Windows, but, need to know the above.

9 more replies
Relevance 57.4%

Hello.

I am having a problem in logging on my computer (it's operating system is Windows XP Professional SP3).
A couple of days ago, my computer was running slow/freezing so I forced the computer to turn off by pressing its power button (just after installing a new add-on for my newly-installed firefox). But when I turned back on the computer, I received a Blue Screen of Death.

So, next time I turned it on, I pressed F8 and stopped the computer from rebooting. The following message appeared on the screen:

STOP: c000021a {Fatal System Error}
The Session Manager Initialization system process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000)
The system has been shut down.

So, after a bit of work, I found another hard drive (running XP Home Edition) and set it as master and the problematic one as slave. However, I cannot keep my computer like this, as the hard drive with home edition is badly-partitioned with little space and is lacking many important programs that my other hard drive has.

I do not have the original operating system CDs, and I've been searching the internet all day for a solution. (I cannot download any large files like Knoppex Linux to solve this problem since I have dial-up.) Could someone please help me solve this problem?

Thanks.
 

Answer:Fatal System Error preventing computer startup and no CDs to fix it

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Greetings. So, last night I was about to go to sleep and began to shut down my laptop, which is running on the latest version of Windows 8 and IIRC is an Asus G750, when I noticed something called Coloruservice was preventing me from shutting down. I cancelled the shutdown because of the paranoid person I am to see what it was and if it was harmful. As I was looking up what it was it popped up that Avast blocked a trojan that was originating from coloruservice.exe in some folder in x86, I immediately proceeded to run a Hardened Boot time scan using Avast free 2014 and supposedly nothing was found. I googled this for hours and couldn't find anything about it being that harmful, but I had never seen it before, and have never run it on my laptop, unless something else causes it to run. Does anyone know what's wrong? What do I do? I have classes in a few and i'm going to be going nuts until I can fix this.

Answer:Psuedo freaking out, coloruservice.exe was preventing me from shutting down..

Hello Dyrstan and welcome to BleepingComputer!    
 
My name is Sirawit and I'm here to help you.
 
Please note that I'm currently in training and my fixes need to be check for approval first, that may delay our fix a bit, but I will normally reply back in 24 hours.
 
If I don't reply after 2 days, feel free to PM me.    
==========================================================================Some points for you to keep in mind:
Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happ... Read more

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Operating System:
Windows XP Professional (32-bit)
OS Version 5.01.2600 Service Pack 3
System:
Celeron 2.40 GHz
448 MB RAM

Issue Description:

I am having a problem logging onto my Windows XP system. I am getting the error "A problem is preventing windows from accurately checking the license for this computer. Error code: 0X80070002". I have found from several sources that I needed to regsvr32 files in order to make it work. The sources are the following: http://www.anetforums.com/posts.aspx?ThreadIndex=27591 **AND** http://digitalpbk.blogspot.com/2008/04/0x80070002-problem-is-preventing.html

The instructions to fix the problem were as follows:

regsvr32 licwmi.dll
regsvr32 regwizc.dll
regsvr32 licdll.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 msxml.dll
regsvr32 shdocvw.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

Initially shdocvw.dll and slbcsp.dll failed with the errors: Loadlibrary("xxxxxx.dll") failed - the specified module could not be found. I enabled the cryptogaphic services and this allowed me to register the shdocvw.dll , but not the slbcsp.dll . I went to another system with the same windows xp installation and copied slbcsp.dll over and then registered it and the registration succeeded.
The problem persists.
I followed the note of Cookiegal in one like thread and ran ... Read more

Answer:problem is preventing windows from accurately checking the license for this computer.

Please consider in my resolution actions that I have checked for the files:

Windows\System32\secupd.dat
Windows\System32\oembios.dat
Windows\System32\oembios.bin

oembios.dat was missing so replaced it with the oembios.dat from another system with the same operating system and service packs to eliminate that problem.

I would appreciate anyone who could help me with this problem.
 

2 more replies
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Hi


We have a problem with vista opearting system..

while resuming our computer from sleep mode we get a message as IDE channel is preventing the computer to enter hibernation mode.

So we uninstalled the IDE channel from device manager and restarted the system then tried to resume the computer from sleep mode.

Now we get a msg as ATA device is preventing the computer to enter hibernation mode.

Any idea how to fix it????

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Answer:Why am I recieving message that 2 apps are preventing me from shutting down on my Windows 10 P.C.?

When it says that, it shows you what the apps are... this is not uncommon if you have unsaved work and the app prompts to save it.

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I own a Lenovo G530 which is running Window XP Service Pack 3. I have run into some problem which concerns the USB ports. Yesterday, I inserted a USB flash drive (pen drive) into one of the port. Since then, the My Computer page fails to load. A flash light icon appears and keeps searching for drivers and folders forever. The drivers themselves are accessible through the command prompt or through the Run interface.

After this problem occurred, I tried to shut-down the system but it hung on Saving Your Settings. I did force shutdown through the power button. After re-starting the system, the problem persists. My Computer view is stuck in the scan phase. Also, I am unable to use my USB internet data card.

How can make my computer functional again? Please advice.
 

Answer:USB malfunction preventing system shutdown and My Computer page fails to load

first thing i would try is open a command prompt and type in sfc /scannow . this would allow windows to repair some minor problems. if that doesn't work, i would be suspicious of some type of infection.
 

2 more replies
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Hi all,
This is my first post so here goes:
I am using Microsoft Office Outlook 2013. Everything was running fine until it recently stopped running for no real apparent reason. The error message occurs when i try to open .pst format file: Network problems are preventing connection to the Microsoft Exchange Server computer.

what could have caused this ?
 

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Hey,
I have a Windows Xp Prof. Sp2
Dell Latitiude D600

I'm connected on a dialup and this is what Im trying to get my computer to fully shutdown in the minutes i specify (ex:60minutes) I sometimes leave the computer on at night and don't want it to be still on when i come back...Something to make it automatically shutdown

I got a program that shuts down the computer automatically. And it works...My computer shuts down but in the end it gets stuck at "It is not safe to shutdown your computer" I don't want it to do this, because then someone needs to press the power button to fully shut it down.

Is there a way to make it so I don't come to this? Also..
When I start up I see my username and a password box. I don't have a password so I just press enter in the password box, is there a way to make it so it doesn't ask for my blank password everytime I turn it on?

I can't find where to play with these settings.
If anyone can help...Help pls!!!

thanksss
 

Answer:Shutting down computer-Dont want it to say"It is now safe to shutdown your computer"

This may help.
http://aumha.org/win5/a/shtdwnxp.php
 

2 more replies
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I was installing some windows updates and my laptop restarted. Now I cannot install any updates nor can I update my IE. Please any help is greatly needed.

Thank you,

Curtis
 

Answer:Computer Shutdown in the Middle of Updates now cannot Install updates

Do a system restore to before the problem occurred then ree-load the updates.
hope this helps
 

3 more replies
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Hi,
Right now i have about 56 updates pending, most of them office updates, and a couple of Windows updates.
I've discovered that a update is preventing my PC from sleeping, as when i do a system restore back to before i updated my PC will sleep, and then instaill them again my PC wont sleep.

I'm assuming its a windows update rather than an office update causing this problem.
Is there a better way to see which update is causing the problem rather than instailling each update, one by one?

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I'm having startup issues with a Windows 10 Build:
Cumulative update for Windows 10 ver. 1511
KB3192444. (I hope I copied it correctly).

Before this update is installed the problem doesn't exist, after it's installed it does.
I posted this issue here but have not gotten any help.
Because windows 10 automatically installs updates I needed to go into Group Policy Editor-Computer Configuration-Windows Components-Windows Update and set it to
"Notify for download and notify for install"

But, when I go back into settings for windows update advanced settings, the choose how updates are installed has remained with the same 2 options.

How can I be sure that Windows 10 does not install this update????
Does changing this setting in GPE work ok?

Any help will be appreciated,
James

Answer:Preventing Auto Updates

Hi, to hide (stop) a particular update see:
Windows Updates - Hide or Show in Windows 10 - Windows 10 Forums

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I've somehow got some malware/ trojans/ viruses, whatever you may call them, and I'm unable to update my spyware/ anti-virus software. I currently have Spybot, Zonealarm pro, ad-aware pro and a recent download of the free avg anti virus...all of which are outdated. Can anybody please assist in the removal of these things causing the problems?

Thank you!
 

Answer:virus preventing updates

Welcome! to MajorGeeks.com!

Please follow the instructions in the READ & RUN ME FIRST link given further down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide


Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in Safe Mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
To avoid additional delay i... Read more

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I'm having startup issues with a Windows 10 Build:
Cumulative update for Windows 10 ver. 1511
KB3192444. (I hope I copied it correctly).

Before this update is installed the problem doesn't exist, after it's installed it does.
I posted this issue here but have not gotten any help.
Because windows 10 automatically installs updates I needed to go into Group Policy Editor-Computer Configuration-Windows Components-Windows Update and set it to
"Notify for download and notify for install"

But, when I go back into settings for windows update advanced settings, the choose how updates are installed has remained with the same 2 options.

How can I be sure that Windows 10 does not install this update????
Does changing this setting in GPE work ok?

Any help will be appreciated,
James

Answer:Preventing Auto Updates

Hi, to hide (stop) a particular update see:
Windows Updates - Hide or Show in Windows 10 - Windows 10 Forums

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Hello.Here is the problem; My computer shutting itself down, especially while playing Warcraft 3 from Garena. After that, when I start to open my computer again, its shutting itself down (Again) in the middle of the windows loading screen. (All the time ) And sometime, its just keeping shutting down. ( Rarely ) And sometimes.. my computer isn't opening after that "Shutting down" thing. But if I change my ram slots, computer is just starting to open.. but same problem still occurs. ( Shutting down thing )imo.. its not about hardware things. its just really occuring periodicly. ( but im suspecting about ram )But I'm suscpecting about software things either. That's why I came here. I just want you guys to check my Hijack thing. ( cause its especially occurs in warcraft 3 )HiJack This log removed as we don't analyze them in this forum and thus far there is no indication of malware. ~ OBI'm waiting to hear from you.Best regards.

Answer:My computer shutting down.

Welcome aboard Download System Information for Windows (SIW free version)No installation required.After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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after booting up and going online, I open Outlook to retreive my mail and the computer shuts down and restarts. NO error message/warning at all. Just keeps doing it every time. HELP!

Answer:computer keeps shutting down

post your system specs including the power supply details from the label on the side

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i am having a intel dual core processor, mercury motherboard, 1 gb RAM and a widescreen moniter.The problem is my computer shuts down automatically for no reason.this happen when using adobe acrobat, or when watching videos on sites like youtube or when playing games like counter strike1.6, whereas GTA works fine and using foxit reader in place of adobe works well.i don't uinderstand why this is happening, my kaspersky doesn't show any virus. is der a hardware problem??when i used vista these problem continued but a blue screen appeared showing dumping of physical memory and then it restarted. now i am back to XP.

Answer:computer keeps shutting down

Did you check computer temperatures?

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my computer generally runs very slowly. Recently, it just shuts down suddenly without any warning, reasons and restarts on its own.

It happens several times a day.

I have checked the fan of the PC and it appears functioning normally.

I hyave followed the steps of the thread "Malware removal 35407" and I am attaching all the reports.

Hijackthis will follow in the second post.
 

Answer:computer keeps shutting down

hijack this log file attached
 

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My computer keeps shutting down when it is left idel. Then when I turn it back on it says it recevered from a serious error. I have ran Microsoft essentuls and Malwharebytes and SUPERAntiSpyware Free Edition and Eset. All come up clean. You be Greatful for your help. Don
 

Answer:Computer Keeps Shutting Down

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My computer (A Velocity Micro Prosonix running Vista) has been turning it self off recently, and specifically during games like WoW or Steam Games.

I've read that this may be a PSU issue, but I want to be sure before I go buy a new one.

I have recently reformatted my hard drive (about a week ago)

I also do not believe it is an issue of overheating as I have tried taking the side panel off, and dusting the fans (which i do regularly). Also it is seemingly random, It could last all day, or 5 minutes before it shuts off.

What do you guys think?


Windows Vista Home Premium (build 6000)
nVidia GeForce 8600 GT
4GB DDR2 RAM
2.40 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache

Answer:Computer Shutting itself off.

this is posssibly the psu but dont discount overheating totally but first instinct psu

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For the last couple of days my computer has been shutting down by itself, arbitrarily. I could be looking at my bios, on my desktop or while the computer is starting up.

There is no exact time it does this. I'm not sure what is wrong but, I have no more than a minute, usually less before it shutdown.
Interesting my mouse lights are on even after my computer has been shutdown.

Thanks in advance
 

Answer:Computer Shutting Down By itself

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I've been having trouble with my computer logging off and restarting for no reason. Any suggestions?
 

Answer:Computer keeps shutting down

Hi,
Try this Windows file checking utility. To use this utility, you will need your Windows CD.

Go to the Start Menu --> Run, and type in: SFC /Scannow ( allow a space after SFC)

Please let us know if you have any difficulties.
 

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I never had this problem until I recently cleaned up my computer. It now runs fine, but my problem is that the computer shuts off, without warning, every 10 minutes.

How can I stop this?

Answer:Why does my computer keep shutting off?

How'd you clean it?

Does it just shut off? or a bluescreen?

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Hi, my HP Pavilion All-in-One - 23-q252 (Touch) (ENERGY STAR). keep shutting off. I just plugged it up just to see what will happen and it was trying to prepare a automatic repair and recovery and systems check but it just turned off. It keeps trying to come on but it just turn off.  Can someone please help me .  my computer is only 6 months old.Thanks

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I just updated my windows vista desktop after a restore. I just went to turn off my computer, and after 5+ min it was still at the message saying shutting down. I had to press and hold down the power button. What could be the problem?

Answer:Computer not shutting down

it could be a program not responding or somthing......have you tried shutting it down since

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My laptop keeps shutting down everytime I try to get on the internet, I have ran the de bug program but it says no worms or viruses anybody have any suggestions for me (running xp) and it dosent shut down if I am not on the internet.
 

Answer:Computer keeps shutting down

Run spy-ware and ad-ware.
 

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Ok, here's the thing. I've built this desktop computer myself. Everything was fine on it, I was adding programs and installing the internet etc. But recently it's just shutting down unexpectedly for no apparent reason. I thought it was because I didn't have a case fan instead I just had the sides off, so I bought a fan, but it's still doing it!

I'll be just doing a few things on it just after starting up, such as going onto the internet then it just shuts down. It's restarting itself.

I can't even get onto it long enough to run a virus check on it to see if that's the reason. I've tried going into it in Safe Mode, I get the the Safe Mode screen, click Windows XP edition, it goes through some procedures and normally it brings up a lot of white words...blah blah blah, then goes straight onto the desktop screen, but after the words it just shut down again.

I don't know how to go about fixing this. Any suggestions please?
Thanks
 

Answer:Computer keeps shutting down.

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Hello and thanks in advance for any help you can give. My computer keeps shuttin down on its own. After it shuts down and I try to turn it back on, it does not boot up windows. I have to keep turning the power on and off until it randomly, and usually hours later, boots back up. I have an emachine so when I turn the computer back on only the emahine screen shows on the monitor. I ran an AVG scan and no viruses were found. I'm looking to get a new computer pretty soon, but I want to backup my files to an external harddrive. The external drive has some important files on it already so I want to make sure at the very least that there is nothing on my emachine hardrive that might infect the external drive. Any help would be greatly appreciated! Below is my HijackThis log:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 2:14:00 PM, on 5/26/2010Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\slserv.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Expl... Read more

Answer:Computer keeps shutting down

Hello and Welcome to BleepingcomputerPlease note we are very busy, so if I don't hear from you within 5 days the topic will be closed, If you have since resolved your issues I would appreciate if you would let me no so I can close this topic.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.%systemroot%\system32\*.dll /lockedfiles%systemroot%\Tasks\*.job /lockedfiles%systemroot%\System32\config\*.sav%systemroot%\*. /mp /s%SYSTEMDRIVE%\*.exenetsvcsmsconfigdrivers32CREATERESTOREPOINTPush the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedThanks

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My computer keep shutting down randomly. Like 3 or more times in an 8 hour period. I have check the CPU heat and it is currently running at a steady 50 degree. There is no power failure, no viruses, no spyware. I just reinstall my whole computer and it is still doing it. I don't find any hardware failure either. Does anyone have a solution?
 

Answer:Computer shutting down

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I have a fellow employee who shuts his pc (Windows XP) down every night before leaving work. He has said that recently when he comes in in the morning, the power on the pc is on and at the login screen. He is concerned that someone has been using the pc after he has left. I thought maybe he was choosing an option other than "shut down" in the shut down drop down menu. Can anything else be causing this?
 

Answer:Computer not shutting down

Yes frozen or hung drivers from programs or apps running may cause this. Ther are fixes for them ut you need to find out what driver or programs is hanging and preventing the shut down. You can find information in your event viewer for hung apps.

If you have a motherboard that supports ACPI, try disabling the 'PME Event Wakeup'
setting in the Power Management section of the BIOS.

Ask him to sit there and actually confirm the computer shuts down before he leaves, this may eliminate the need for troubleshooting at all and could confirm his suspicions.
 

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Windows 7 Home Premium 64 bit, Desktop, USB Mouse, USB keyboard, 6 gig RAM (3x2), WD 640 Black, GTX 470,i5 750, TX650 power supply, ASUS P7P55D-E LX, CD drive, Wifi adapterAlright,  I'm getting a very weird computer error. When I turn my computer on, it get to the part where the splash screen for starting windows appears and then turns off. There is no error message or anything. Everything just turns off.If I leave it alone for a couple hours, and then turn it back on I can get into windows, and It'll be around 10 minutes before it turns off. I monitered the heat one of those times, and the GTX 470s heat was 44c, i5 750 was 32c, motherboard was 33c and the hard drive was 27c. So, I figure not a heat related issue. Ran a ram test. No errors. CHKDSK found no errors. It has been working for a month before this. What could it be?<Admin edit> Don't need to post newegg links to each of your products.

Answer:Computer Shutting Off

Whenever a computer turns off, it's often a heat related issue. However, you indicated you checked the heat and it appears ok. Make sure each of the other possible reasons mentioned in the below document are also checked.http://www.computerhope.com/issues/ch000689.htmAlso since this was built make sure you have applied your thermal compound properly between the heatsink and the CPU.

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I have a HP Pavilion a1630n computer , Microsoft Windows XP Media Center Edition 2005 . About 4 months ago the computer shut down and would not come back on . Took it to a computer repair shop and they said it was the power supply. Got a new one and it has been fine up till now. The last 2 weeks it cuts off on its own or wont come on at all . I have opened it up and made sure everything was tight and in its place and also cleaned the fans which had dust on them. It still would not come on then after 20mins it did . All fans were running when it came on but made no noise. I downloaded SpeedFan to see the temps but am very unsure on how to read it. I was wondering if anyone knew or maybe if anyone might have an idea of what the problem could be . Thank You so much!!!! By the way here is what speedfan says

CPU 30C
Ambient 33C
Remote 33C
HD0 33C
Temp1 40C
Core 35C

Fan 1 2542RPM
Fan 2 984RPM
Fan3 0
Fan 4 0
 

Answer:Computer Keeps Shutting Down Help! :)

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Well first of all i'll give up my system specs:

Mobo: Gigabyte S-series Model: GA-M55SLI-S4 rev.2.0 supports Amd Am2 duo
Processor: AMD Athlon 64 X2 Dual Core 4600+
Ram: Wintec 2x 512Mb DDR2 800 Mhz
1x Seagate SATA 320Gb HDD + 1x Seagate PATA 120Gb HDD
Video Card: Nvidia GForce 7300 GS
OS: Windows Xp Pro SP2

I just put this pc together myself(first build), and im having a problem, my pc keeps losing all power(it doesnt shut down, it shuts off). Its not the PSU, i've tried 4 different ones. Its not the cooling, i checked that and the temps are where they're supposed to be. I've tried using just one stick of ram and i've alternated them. I dont think it could be the OS b/c i booted it the other day and before i could get into the bios is shut off on me. I've checked every wire to make sure everything is plugged in completely, everything is up to date. I've probably torn this pc apart about 6 times already, trying to figure out whats wrong with it. I'm going out of my mind. Can anybody help me?! I'd very much appreciate it.
 

Answer:Computer keeps shutting off

Wintec is not a very popular brand, it could be corrupt. Attempt running memtest, that will prove if its the RAM or not. You said you tried different power supplies, how many watts were they?

P.S. I'm pretty sure you meant GeForce. And there is no such thing as an AMD Duo. Duo has to do with Intel's CPUs.
 

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I have a Windows 7 laptop, and I'll be either working on a document or trying to upload an edited video to Youtube when my computer inexplicably shuts down - taking with it all my hard work. I've run Malwarebytes Antimalware and it finds nothing. I also installed a Norton security suite from Comcast recently, so I don't know if that has something to do with it. Help would be greatly appreciated!
Moved to Windows 7 forum.

Answer:Computer keeps shutting down

Let's try this.Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .Double-click BlueScreenView.exe file.When scanning is done, click Edit/Select All...then File/Save Selected Items.Save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content and paste it into your next reply.Louis

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The computer is randomly shutting itself down and restarting itself. I'm not sure what the cause is, or what provokes it, but it does this randomly without warning. Any help would be greatly appreciated.Below/attached are the GMER & DDS resultsDDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 13:01:29.01 on Thu 05/27/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.30 [GMT -4:00]AV: Kaspersky Internet Security *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}FW: Kaspersky Internet Security *enabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEsvchost.exeC:\Program Files\Winamp\winampa.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exec:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exeC:\Program Files\CDBurnerXP\NMSAccessU.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\Sys... Read more

Answer:Computer Shutting Itself Down

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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hey all i seem to be having a problem with my computer, when i try to shut down the system it wont shut down it restarts i have to push in teh power button and hold it in for 6 seconds in order to turn my computer off.I have windows xp home, a gigabyte GA-7VA mother board with an AMD xp 2400+.. please help
 

Answer:shutting off my computer

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My computer is fine when I use it for things like email, downloading off the internet, etc.  I can have it on for days with no problem.  However, when I try to listen to a playlist I made on Windows media player, it abruptly shuts down after about 20 minutes.  Same thing happens when I try to make a cd or VCD.  After 19, 20 minutes, it shuts down.  Then I have to wait a minute before starting it back up.  If I immediately try to listen to the playlists again or make a cd/vcd, it shuts down quick (taking only 10, 11 minutes).  It it overheating?  I can see the fan working in the back.  Any suggestions?

Answer:Computer shutting off

Heat or bad powersupply seem the most likely, but as we know absolutely nothing about your machine we can only speculate.

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My sister's laptop (Evesham) working on XP home keeps on shutting down when in line. The message is "This system is shutting down - NT AUTHORITY SYSTEM - Error code windows\system32\isass.exe Status code -1073741819McAfee virus scan is up to date but I feelthat this is the sasser worm. Have also tried Spybot and all well there.Please help! She also gets "adult" messenger popups - can these be cleared as well.Thanks

Answer:Shutting down computer

It sounds like the Sasser worm, you can get the removal tool if you click here, Dick W. Read the instructions for the patches, click hereTo turn off the Mesenger Service to stop the Messenger ads, run "ShootTheMessenger" which you can download if you click here

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I am working on an eMachine that starts, boots up but when it begins to think, it shuts down everything but the power supply. I thought it might be the fan on the cpu causing it to overheat as it seems like a heating problem so I put a new one in but nothing changed. I ran my diagnostics program which found nothing wrong and then tried a Motherboard POST diagnostics card which gave the code CO69. It is a Phoenix BIOS and the information I have tells me nothing. I would suspect the cpu because the heat sink was filthy but I am not getting anything to tell me for sure. Are there some tests available to check the cpu?

Thanks
 

Answer:Computer Shutting Down

Maybe it IS the power supply thats to blame? Not sure, I just posed a slightly similar problem. Some genius will be along here soon I hope
 

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We don't know why. It seems to be if it gets bogged down, but other times, it won't be doing anything. The computer never "sleeps" either. I don't know if that is relevant. We turn it off at night. We have Norton AV, but if we run it, the computer turns off. If we run Kaspersky, it turns off after finding 3 viruses. It just says skipped and doesn't say what they are.
Thanks in advance!
Monica


main.txt:

Deckard's System Scanner v20070729.57
Run by HP_Administrator on 2007-07-30 at 20:43:19
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
84: 2007-07-31 03:43:27 UTC - RP440 - Deckard's System Scanner Restore Point
83: 2007-07-30 07:26:30 UTC - RP439 - System Checkpoint
82: 2007-07-29 07:25:41 UTC - RP438 - System Checkpoint
81: 2007-07-28 04:14:48 UTC - RP437 - Installed QuickTime
80: 2007-07-27 07:55:08 UTC - RP436 - System Checkpoint


-- First Restore Point --
1: 2007-05-02 01:44:51 UTC - RP357 - System Checkpoint


Backed up registry hives.

Performed disk cleanup.


-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-07-30 20:48:17
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Expl... Read more

Answer:Computer is shutting itself off

*bump

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When I start up my brand new custom computer I let it run for a few minutes then I start steam then I play a game. 5 minutes later it shuts down completely and restarts for a second then shuts down and restarts again. It only happens when I play a game and It will happen multiple time. Im not sure what to do. I made sure i had all my drivers, updated everything, and im not sure what else to do. I have a 980 graphics card i5 processor, maximus 7 hero motherboard, and gskill 8g ram. please help

Answer:Computer shutting down

is the PC getting hot

can you Disable Automatic Restart on System Failure in Windows
System Failure Automatic Restart - Enable or Disable

now you should get a blue screen and a stop code
stop codes
http://www.aumha.org/win5/kbestop.htm
-------------------------------------

you may find some info in the event viewer - look for entries at time of restart
control panel>
administrative tools>
event viewer>
OR
Hold the Windows key and press R, then type eventvwr then press Enter
that will also open the event viewer
------------------------------------------

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not much time, get what I can to you...

Hijack...
Scan saved at 11:09:06 PM, on 1/14/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Sof... Read more

Answer:computer shutting down every 15 min

DDS...

DDS (Ver_10-12-12.02) - NTFSx86
Run by Gene at 0:08:58.71 on Sat 01/15/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.5.0_12
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1279.883 [GMT -5:00]

============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dumprep.exe
C:\Documents and Settings\Gene\Desktop\dds.scr
C:\WINDOWS\system32\wuauclt.exe
============== Pseudo HJT Report ===============
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.... Read more

3 more replies
Relevance 53.3%

For the last 2 weeks my computer would shut down by it self. It would not shut down completely- the green lights where the num ,cap ,scroll locks would all flash and the fans in the tower would start and stop. Only if I would unplug it would everything shut off. Even if I would shut down normally this would happen but if I hold the power button in to shut down it would shut down completely. Had it in the shop for 5 days and they just resat all internal parts and cleaned dust out of the tower.Still did the same thing when I brought it home. Went back and duplicated the problem in front of the tech and he said he thinks its the MOBO or PSU. Any help or ideas would be appreciated. I have re formatted windows so there are no viruses .

Thanks
 

Answer:Computer shutting down

Try another psu
 

1 more replies
Relevance 53.3%

hi

My computer theme colors will suddenly change to blue and then about a minute later the computer will shut down and restart on its own. It will occur both online or offline, it's happened while working on a Word document (offline); again a few days later while surfing the web. Once it happens the first time in one day it will occur a second time a few minutes after, I usually turn the computer off after the second time occurs. This started about a month ago.

I was sent to the software forum from the malware forum. No malware was detected.

I'm not sure if this is related but several months ago 5 Microsoft updates kept downloading over and over (4-5 times each) I had to uninstall these and switch to manual updates.

Here's some computer info, I'm not sure what else is needed:

Operating System
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 3/6/2010 1:09:37 PM
Boot Mode: BIOS (Secure Boot not supported)

System Model
HP-Pavilion NY464AA-ABA p6130y
Enclosure Type: Desktop

Processor a
2.40 gigahertz AMD Phenom 9750 Quad-Core
512 kilobyte primary memory cache
2048 kilobyte secondary memory cache
2048 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Main Circuit Board b
Board: PEGATRON CORPORATION VIOLET 3.02
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 5.11 0... Read more

Answer:computer keeps shutting off

Hi

As malware is ruled out....

Have you tried running your PC in safe mode (F8 at boot and safe mode with networking) and see if in this mode your PC works OK as it will help rule a lot of issues out.

Generally if a PC shuts down while using it or you have weird changes, it's down to a hardware fault and in your case is likely graphics card and can you test a working graphics card in your desktop, if a friend has a spare graphics card would be good.
 

8 more replies