Computer Support Forum

Recovering Deleted System Restore Points for Windows XP / Folder Lock Problems?

Question: Recovering Deleted System Restore Points for Windows XP / Folder Lock Problems?

Anyone have any idea on how to either recover encrypted folders locked by Folder Lock or how to recover and use deleted system restore points?

I read the thread about recovering deleted restore points here, and the thread about Folder Lock issues here, but there is no definite answer.

Problem: I locked a few folders using Folder Lock (FL) and then put the program in Stealth Mode. In order to access FL again (since its in Stealth Mode) it is necessary to use the hot key combination "ctl+alt+F". I tried this the next day and nothing happened. I then tried to reinstall FL, but I received a message telling me that I have to uninstall the copy of FL that is already on my disk. So, I tried uninstalling FL and I received a message telling me that FL has already been uninstalled. I tried this three more times with the exact same results.

I figured I'd just restore the system to a previous date. But, come to find out, all of the system restore points have been deleted (undoubtedly because of my frequent use of Window Washer and CCleaner.) I was able to recover a file named "RestorePointSize" using the program Recuva, but I have no idea what to do with it.

More replies
Relevance 100%
Preferred Solution: Recovering Deleted System Restore Points for Windows XP / Folder Lock Problems?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 97.58%

Hi all, I have googled about this problem so much but couldn't resolve it. I have 12 gb of free space in C drive and I have configured 10 gb to the system restore. I could system restore successfully but up on reboot I see the restore point missing. VSS is set to automatic and I don't see volsnap in services( don't know if it should be there in services). I don't see any errors of VSS in event log. I have tried creating a system restore point in normal mode and rebooting in safe mode. Still I see the restore points missing.Hope I could solve this problem through this forum. I do not want to use third party applications for system restore. Thanks

Answer:System Restore points deleted with restarting Windows 7

Did you try disabling restore, rebooting and enabling it? This sometimes fixes issues with restore.With a full version you have the option to perform a full re-install, OR a system repair. Read the link below to see what a system repair entails. You decide if this is for you. couple of other things to try are the following:Download and install Ccleaner Slim. Run BOTH the cleaner module and the registry module. You can save a backup of the registry if you desire. I save that to the desktop for easy retrieval. I have never had to use a registry restore file with Ccleaner.Also, try running Spybot Search & Destroy. Get both products at the links below.

22 more replies
Relevance 93.89%

Hi all. Could someone help me with the following

I am trying to go back to an earlier setting.
I looked at a number of threads and got my way to the system/system Protection/system property panel as seen above.

Now I see 2 available drives. This machine came with Win 7 Pro already installed to a 1TB WD blue drive. I shortly migrated to an SSD 840 EVO 1TB using their migration software. I suspect that the 2 available drives listed are the existing drive (henseforth designated as SSD) and the "original" drive (henseforth designated as WD HD).

The first red circled drive I note does not have protection enabled! Whereas the one below it has! Why are there 2 when I only have 1 hard disc, the SSD. Is this related to migration? What is the second listed drive? It's protection is ON! However it has "missing" instead of system. Am I to assume that the OS is missing and I am now using the "new" drive ... the SSD and that is where the OS now resides? And why is protedction OFF?
As usual thanks in advance. So far Many have been a lot of help

Answer:System Protection and recovering previous restore points

here is the disk management panel

7 more replies
Relevance 90.61%

Hi,I just noticed that all my system restore points from March 17 and before were mysteriously deleted. I haven't authorized anything like this, nor is my C drive full.I scanned with One Care online scanner, no malware. Then SuperAntispyware, one tracking cookie. Then MalwareBytes, nothing. Then Avira Rootkit scan and complete scan, nothing nasty, but some 30+ warning/unscanned items.So.I am "assuming", (ah, that ass out of you and me thing going on here) that I am clean but wondered if someone can check this HJT log to be sure.Automatic updates are on.Windows Firewall on.Comodo BOClean is on.Avira is my AV.Pretty careful in my browsing habits.System infoWindows XP Pro SP3Intel?Pentium? 4 CPU 2.80GHz2.94 GHz, 3.00 GB of RAMThere, I think I remembered everything. And now the HJT log.ThanksTeriETA: I also use Hostsman, thanks. TLogfile of Trend Micro HijackThis v2.0.2Scan saved at 6:35:23 PM, on 3/30/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira&#... Read more

Answer:Deleted System Restore Points

Hi jterij,Sorry for the delay the forums here at BC are always very busy and we do are best to keep up. Sinceit has been a while since you posted your hijackthis log I would like to see a new log.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Thanks

23 more replies
Relevance 90.61%

I have system protection for system settings and files set to 2gb on c: for c:

there are two triggers in the scheduled tasks, and both work (a restore point gets created when the conditions are met)
when i install updates or uninstall a program
when i start the machine
Also, when i manually run the task or the command line used by the tasks, a restore point is created.

BUT the restore points eventually get deleted. I had two of them earlier today, using less than 400mb, now I have none. they don't get deleted after a restart. i haven't been able to pinpoint when they get deleted, but they don't last more than a day or two. and they never get anywhere near the allowed 2gb, though they do get past the allocated 300mb

VSS service is set to manual start, which is the default.

system protection is ONLY on for drive C:. I tried to disable it for drive C:, restart the machine, then re-enable it. no go.

i ran a SFC, no errors.

I ran MSE, MBAM, Temp Folder Cleaner and Sophos anti-rootkit, nothing found.

I ran a registry clean and compact (eusing), no difference.

my system was upgrade from Vista, where system restore worked fine.

i don't know what else to do. I have a daily backups, but system restore is a lot more convenient. I would like to get it to run.

thank you in advance for any input

Answer:System Restore Points Keep Getting Deleted

Hello Crashnet,

See if increasing the max disk space storage for restore points to say around 10 GB instead will allow them to continue to be stored.

System Protection - Change Disk Space Usage

Hope this helps,

6 more replies
Relevance 90.61%

I have Windows 7 Home Premium. My restore points are deleted every few days. I'm pretty sure it is not a virus. My system protection Current Usage with 1 set of restore points is 4.61 GB. Maximum Usage is 20% (182 GB). Probably overkill, but someone said to increase the max.Event viewer (Event ID 15) occasionally shows: "The shadow copies of volume C: were aborted because of insufficient paged heap.". I don't want Shadow Copies of my documents but I was told I need it for System Restore. I have noticed whenever this event shows up in Event Viewer, my Restore points get deleted.Under Services.msc:"Volume Shadow Copy" is set to "Automatic"."Windows Backup" is set to "Automatic"  I have read elsewhere that my Allocated Shadow Copy Storage space might be too small. I ran "vssadmin list shadowstorage" from the command prompt and it said: Used Shadow Copy Storage space: 4.616 GB (0%)Allocated Shadow Copy Storage space: 5.931 GB (0%)Maximum Shadow Copy Storage space: 182.892 GB (20%)I also read my Registry needs an RPLifeInterval value in the SystemRestore group. RPLifeInterval is not listed. I've read that RPLifeInterval is for Windows XP, but other places say it is needed for Windows 7 also.Some have said defrag will remove Restore points. My Windows 7 automatically defrags every few days. I do not use a 3rd party defrag. Others have said googleupdater will remove Restore points too. I do not use Chrome but I have google things in my browser toolbar.Knowledge is goo... Read more

More replies
Relevance 90.61%

Had this problem with XP, sp3 with Norton on an old HP Media Center-- tracked the problem to the recycle bin. Anytime "empty recycle bin" was selected, ALL restore points were deleted. All the usual ?FIXES? were tried to no avail. Later, after more investigation I found that by deleting the items in the r/c bin manually, the restore points were not affected. Also to do a restore on this HP system, the Norton Product Tamper Protection had to be turned OFF temporarily. message edited by MRGGP

More replies
Relevance 90.61%

I've lost my old restore points-some games that worked previously will not play now.HELP

Answer:system restore points deleted

A few things to try - Right click the game - Click Restore previous version.Or Right click the game - Properties - Try the - Previous version Tab or Compatibility Tab.Or Start - Help and Support - Type - Compatibility - Try number 3 and read the others on the list.

2 more replies
Relevance 89.79%


can i ask anyone out there.. whether deleted system restore points can be recovered?
like if i accidentally remove all the earlier restore points, but now suddenly i need back one of the earlier restore points.. is that possible?

Answer:can deleted system restore points be recovered?

Some reading to do:

1 more replies
Relevance 89.79%

i just formatted my laptop n i had 1 problem.......da system was slow........after installin certain things i.e....n so i tried sys restore 2 n older time when da system responded quicker n den start again but sadly......i needed atleast 200mb free space n so da restore waz not completeddue 2 which, local disk c could not open n i waz not able 2 install anyting.....derefore i tried 2 undo da restore but old restore pts were DELETED!......n so i m stuck in dis situation wit no way back.......PLEASE HELP!IM BEGGIN!.........n please DONT only tell da tell how to were 2 find da points......!pleaseill b happy if N.E. 1 helped!thnx

Answer:how to recover deleted system restore points?

I think your chances of successfully doing this range from slim to none. Probably closer to the latter. Sorry, but I found your post quite difficult to read. Posts that are difficult to read often aren't.

7 more replies
Relevance 89.79%

Anyone know if it's possible to recover deleted System Restore Points?

Are these things just un-flagged like other deleted files or are they permanently lost?

If they are recoverable, what are they called?


Answer:Recover deleted System Restore Points?

IF you did a system recovery with the recovery disk you have lost everything. If you have tried a system restore then if your recovery points are missing you are still up the creek. I have never heard of recovering system restore points that have either disappeared or were deleted.

3 more replies
Relevance 89.79%

Whenever I re-start my PC ALL my system restore points are gone
W7 Ultimate 64bit
Single boot from drive c:
System restore for c: turned on - no others
current usage (one created manually) 32Mb
max allocated 7.5 Gb
Free disk space 29 Gb

restore not set for other drives
107Gb free (same physical disk) 123 Gb free 279 Gb free

Answer:System restore points missing/deleted

Maybe with only 29GB free on restore point drive it may think its full and deleting them automatically.

You can try system restore on another drive with more space to see if that works.

9 more replies
Relevance 89.79%

I have had this problem ever since I installed my Windows 7 Ultimate x64. I did a clean install, and everything is perfect, I haven't had problems with the system, but I think it's good to have restore points for the times when, and if, I need it, so I ask for help till it's not too late.

I googled the problem and saw that it is a very common problem for Windows 7. Nevertheless, I haven't yet found a proper solution for it. The space I am using for storing restore points is, by defaults, 3% of the portion of the hard disk -- 1,5GB.

Answer:System Restore Points Being Deleted After Reboot

Increase the allowed space a bit. I think it will work.
You have your system image, shadow copies, and backup and restore points. I think a bit more space is needed.
You can use the software windirstat to see how the space is used.
You can put the cursor (or click) over any partition etc, to get more inforamtion

9 more replies
Relevance 89.79%

When I used the xp home edition System Configuration Utility { SRU} it deleted all my system restore points. Not only did the SRU not solve the problem, but I could then not use the system restore facility which may have solved the problem . I have downloaded nothing but an Ad-Aware update since I lost all my system restore points.Can these deleted system restore points be recovered ?

Answer:Can deleted system restore points be recovered?

15 more replies
Relevance 89.79%

Am using Windows 7 and would like to restore the system to a point prior to the system restore points which are showing up when I go to System Restore - they were deleted due to lack of space. Is this possible?

Answer:Is it possible to recover deleted system restore points?

My guess is no. What is it that you're trying to fix?

3 more replies
Relevance 88.56%

hello, ive set up 4gb for system restore service, so anythime shadow copy and system restore makes files and restore points this reserved space is filled up, but when all 4gb are reached up all the restores point and files are deleted.

so i can see in system protection tab the system restore used space, i can see it growing up, when its 3,8gb at the end of the day i check for system restore points and i see that no restore points are available, so i check in system protection tab the system restore used space and i can see that its alla erased to 0. after all is erased anything restart so i can see large amount of data any day stored, like 500mb every day or more

why everything is deleted? is this normal? anybody get this problem too? please help i got this problem from the time ive installed win7, ive the 7600 version and anything works great but system restore. i say in this last months that most of day i was without any system restore point, after this ive gatered more information and what i wrote here is what exactly is happening.

i saw the dual boot problem but of curse this is not my problem, in addiction to this ive checked the service is enabled and its working, it creates point when no other point are availalble at system startup or at computer idle or when software is installed, in addiction to this i think a lot of data is stored for shadow copy BUT everything is erased anything all system restore space is filled up

looking 4 help!

Answer:as system restore fillup all space all points r deleted

nobody can help please?
thank you

3 more replies
Relevance 88.56%

This morning I mistakenly clicked a bad link. IE froze up and refused to load the task manager. I restarted my computer by turning the power off, but Windows would never load, it would just stay on a black screen. I restarted again in Safe Mode and tried to use System Restore, but it said I had no restore points. I restarted again and used System Repair. It found nothing wrong and told me to remove a new piece of hardware to fix the problem. I'm using my home computer and I haven't added new hardware in months, so I have no idea what it's talking about.

I tried this several times before I gave up and decided to use System Recovery, with the option to backup my personal data (photos and such). It reset my computer to factory settings, but when I went to Backup and Restore there were no files.

I gave up all my photos for loss and tried to reinstall Trend Micro, but I had a LOT of trouble. It kept freezing up every time I tried to download a patch. Ctrl Alt Del would bring up a black screen and an error message. It also tried to download a driver for a new 'Unknown Device,' but that has only happened once so far.

Finally got Trend installed, but my computer runs really slow and it freezes up solid every time I try a virus scan. It also freezes when I try a search for something that will fix the problem. I had to use Safe Mode to join this forum.

I finally found my missing personal files in C:\BACKUP which I had to use search to find, but I have no... Read more

Answer:Virus deleted my System Restore points-Vista

It's been a couple of days and I still can't figure out how to fix this.
Windows works fine in Safe Mode, but freezes up completely after a couple of minutes on normal. I'll be able to move the mouse pointer, but I won't be able to open anything or bring up the Task Manager.
I ran Malwarebytes and it didn't find anything on the quick scans, but it froze up every time I tried a full scan.

1 more replies
Relevance 88.56%

Because of the differences in the system restore technologies between windows 7 and windows XP, when booting out of XP and into Win 7 Pro the Win 7 restore points will have been deleted. My scenareo is XP - original system on first physical disk (boot loaders are here) and Win 7 on third physical disk, with second physical disk just for data.
There are various tutorials about doing the registry fix in XP as in KB926185, by using the registry hack HKLM\System\MountedDevices\Offline and setting the other system DWord to 1. However, I have done this and it doesn't fix the problem, as I keep up to date images, its not mission critical but it would be great if I could finally resolve it. Has anyone else had the problem with this registry fix not working (I cannot use bitlocker because I don't have Ultimate). Mike

Answer:System restore points deleted on Win 7 in dual boot with XP

System Restore Points - Stop XP Dual Boot Delete - Vista Forums

7 more replies
Relevance 87.74%

Hi, I accidently deleted my Q drive when attempting to do a factory setting restore. I thought what I did was allowing me to restore my system to factory settings. However as it turned out, that wasn't the case. When I finally found the way to restore to factory settings, I realized what I deleted was crucial for my system to restore to factory settings. My warranty ran out less than a month ago, what should I do? My parents have product keys for windows 7 professional (They pay yearly for all these microsoft related things) if that helps. I need to restore my system, any ideas?

Answer:Accidently deleted q drive and no system restore points E420

Hi billyzhao,
Don't worry!  You can restore your factory image.  You will need to order Recovery discs from Lenovo Customer Support.  The US phone number is 800-426-7378.  They are open 24 hours per day.  (I assume you are in San Rafael, CA?)
You need to have your Machine type, Model and Serial number handy to speed things up.  Don't hold me to this, but they may send them out at no charge since you are just out of warranty.  There is a nominal charge otherwise. (This link provides Recovery DVD information that you may find helpful.)
Let us know if you have anymore questions.

Did you find a post awesome? A great response? Kudo them!Did the post you read answer your question? Did someone help you figure out your problem? Hit Solution Provided and give that person a 'thank you' for helping you out!

4 more replies
Relevance 86.92%

I noticed my hard drive free space dropped, and I couldn't account for the space lost. I presumed at least some of it had to do with today's Windows Updates and the system restore point they triggered.

I used CCleaner to go and delete a couple older restore points, but I don't think I got back any space, at max a gigabyte if anything. I was wondering if anyone has an idea what is going on?

I've got three restore points, and Windows says they are using up ~80 GB and are allowed ~140 GB.

Answer:Deleted a couple system restore points but didn't get back an HDD space

You can limit the size that System Restore uses. Limit System Restore Hard Drive Space
If you think there is space being used by something other then the hidden System Volume Information (system restore) Use Space Sniffer to find out what is being used.

1 more replies
Relevance 86.92%

I feel like a little background is necessary before I get into the Win 7 issue.

One way I've restored XP computers to an earlier time that has worked really well is to boot the PC that is failing to work off of a flash drive that has Parted Magic on it. This loads the Linux OS into RAM. Once Parted Magic is up (any Linux OS that runs off of RAM or the flash drive would work) I open two file manager windows.

I drill down into the C:\Windows\System32\Config folder in one window.

I drill down into the C:\System Volume Information\Restore folder in the other window. I pick the restore point I want to use (based on going to Properties and looking at the date and time), then open the folder and drill down into the Snapshot folder.

The Config folder contains five files I need to delete: default, sam, security, software, and system. I delete those files (if this was the first time you were doing this you might want to rename them if that makes you feel better).

I then copy and paste the files from whichever restore point I decide to go with (located in the C:\System Volume Information\Restore folder\RPXXX\Snapshot). So I copy the same five files over. They have extra stuff in the name so the one for System for example looks like "_REGISTRY_MACHINE_SYSTEM". So once they are copied over to the C:\Windows\System32\Config folder, I'd turn that into "System" (without the quotes of course). So you rename the five files so they are: default, sam,... Read more

Answer:Don't see System Restore Points in folder

I did find that there are system files in the C:\Windows\System32\config\RegBack but they seem to be from only one point in time. I didn't have the option to pick a date to restore to.

Also, while copying the files (default, sam, security, software, and system) from the RegBack folder and putting them into the config folder (overwriting the same files there) has worked for at least one user in a different forum; it didn't work for me.

Seems like there should be a way to extract those files (default, sam, security, software, and system) from one of the restore points in the System Volume Information folder so I could replace the files with those names located in the C:\Windows\System32\config folder.

4 more replies
Relevance 82.41%

Win 7. No restore points show, system says restore point created but non show. Occurred after deleting secondary unwanted programs associated with downloading InkSaver 2. Looks as though registry is corrupted.

Answer:Create & restore problems with Win 7 System Restore points

If there were backups created are they on media that is currently accessible by Windows 7?

28 more replies
Relevance 81.59%

I want to recover deleted restore point .When i run disk clean command all of the restore point are lost.

Answer:recover restore points deleted by Windows 7 disk cleanup

Go here: suggested recovery programs are here:Glary Undelete: don't need them both, just choose one or the other).

8 more replies
Relevance 81.59%


I am new hear but was told I would be given good advice. The problem im having is that I was getting random freezes on my pc and it got to the point where i could not get past log in. I am running windows vista on the most recent update, with a computer i built myself. I took apart computer, cleaned it, did some internal work to make sure everything is running fine. I then put it back together ran it in safe mode and put files on a usb drive just encase i need a system restore. I did not have virus protection before this problem so I got vipre (pirated) and scanned and found a few Trojans. I decided i would go to a restore point that was before the problem, ran that and it froze in the process. Rebooting the computer and coming back to notice all restore points are gone. I dont have a disc for vista so I am looking to clean up pc from what it is now if possible.

What was encountered and steps taken in order

2.install vipre, and scan
3.try system restore but froze
4.clean pc, run in safe mode, back up files 1 more scan, no network connection (on purpose) and haven't froze yet

Thanks in advance

Answer:windows vista random freeze and restore points deleted

Welcome aboard I did not have virus protection before this problem so I got vipre (pirated)Start with uninstalling it.Install ONE of these:- Avast! free antivirus: free Microsoft Security Essentials: free Comodo Antivirus:, run full scan, report on any findings.Then....Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory si... Read more

1 more replies
Relevance 81.18%

?Oh,no? I didn?t mean to delete the file? It happens to everyone in our daily life. Stray mouse click ?Delete? or just mistakenly finger something wrong, a conference report you just spend hours creating is gone. Isn?t it frustrated? From Recycle Bin
First, don?t panic. Check out your Recycle Bin. When a file or folder is deleted from your computer, it is not really deleted permanently. It is removed to the recycle bin. Double-click on the Recycle Bin icon, in the window, find out your deleted file and click ?Restore this item? on the menu bar. The file will be restored to its previous location.
If you emptied the Recycle Bin or used Shift+Delete to erase the file, the above trick will not work. Yet it also can be recoverable for file and folder are still not really deleted, you just lose the entry in my computer. The content still exists on the hard disk and the space can be available by other files though. If the space isn?t occupied by other files, you can get back files and folders.

Source: How to Get Back Deleted Files and Folders from Windows - wikiHow

Answer:Tips on recovering deleted file and folder in Windows

Are you Maggiena Smith? Because I remember reading this article on Article base

4 more replies
Relevance 79.54%

Hi, symptoms I've experienced:
1. red X on the flag in sys tray says "Windows Security Center service can't be started"
2. all system restore points have been deleted and system protection has been disabled
3. IE browser hijack from google and yahoo search results; redirects to websites such as,,,
4. Microsoft Security Essentials will not load
Kaspersky scan results found Trojan-Dropper.Win32.Agent.fodw in two separate DLL files. It claims to have deleted them, however, the problem persists.
I've run scans with MBAM, Spybot, Microsoft Security Essentials (in safe mode) and none of these full system scans have any results.
Thanks in advance for your time and assistance on this issue! Let me know what additional info you need to process.

Answer:Browser Hijack; Windows Security Center won't start; Restore points deleted

Welcome krazy1mofoLooks like you got a doozy buried deep.So I think we should get a deeper look. Please follow this Preparation Guide and post in a new topic.Let me know if all went well.

1 more replies
Relevance 79.13%

When I started my XP this AM, ran extremely slow. Then noticed everything looks different, icons arranged to left side (autoarrange not on), screen lower than it should be, everything just running strange. Went to System Restore to try to fix this, lost all the previous restore points for April (that were there yesterday) and for May. I have not done anything to reset my entire system to my knowledge. Any clues to my mystery OS?
Thanx in advance!

Answer:System problems after start up-lost restore points


I would suggest you go to this site and run an on-line virus scan.

This is the best way to check for virus, if that is the cause of your problem.


1 more replies
Relevance 79.13%

Installed Ubuntu on the computer containing Windows 7 only to see that the system restore was turned off. When I tried to turn it on, it gave error: Element Not Found. I restarted the computer and again tried by adjusting the amount of placeholder for system restore. Still the same error saying Element Not Found.
Could not find anything related on the Internet upon searching with the keywords System Restore Error - Element Not Found - Windows 7. Finally, thought of going ahead myself. When it says element not found, it conveys there is some problem with the system file that stores the settings of System Restore. And since the problem came up after I installed Ubuntu on another drive, I could think of two things: either the table entry of system restore file is corrupt or the entire system restore datafile is deleted or corrupt.
This is how I resolved the issue:
1. Opened Run dialog (Press Windows key + R)
2. Type SFC /scannow
3. Got a command prompt window showing me the progress of SFC command
The SFC command checks for your system files on Windows 7 and corrects the table entries in whatever file Windows stores information about system files. I guess it is called the file allocation table but am not sure.
Anyway, upon completion of SFC, I went ahead and deleted all existing restore points to make sure Windows 7 creates a new datafile for system restore.
I was then able to turn on System Restore and create restore points. Sharing my experience here so that peop... Read more

Answer:System Restore Windows 7 - Element Not Found Error While Creating Restore Points

Thanks for the useful tip, and welcome here Arun!
Yeah - the system file checker can a life-saver at times!
Should anyone need need more on troubleshooting system restore, check these links: Fix: System Restore not working in Windows 7 and Vista System Restore Points deleted or missing in Windows 7 - Troubleshoot and Fix!

2 more replies
Relevance 78.72%

In my Ult. Vistax64, Windows update hangs. I tried numerous fixes from Microsoft (MrFixIt) and others. nothing seems to fix it, including a full system image restore from a month ago.

System Restore also seems to have had its restore points deleted as there are only two recent saved restore points/images.

And I have noticed that after booting up, and perhaps at other times, my CPU usage goes to 100%. Both the Windows update service is running (wuauserv) - see pic - and when I stop it, CPU usage gets better.

what is a bit concerning is that my McAfee virus is also taking up CPU usage as if transfer activity over the internet is heavy. No viruses are found, either via real-time scanning or if I run a manual scan on the hard drives.

I have also run an sfc /scannow , there are a lot of PendingRenames, which seem to be from the sfc command fixing errors, as well as a lot of "duplicate ownership...", which is sort of scary to see when I have a problem with my computer.

Besides the failure of the windows Update, the SFC /scannow keeps finding corrupt files and repairing them, and it does not seem just limited to a few that "are erroneously marked as corrupt" and not a problem, according to research into these problems.
The computer seems to be working fine, but not being able to install updates is a problem, and the high CPU usage is suspicious. Any help would be appreciated.


Answer:Windows update hangs, SFC SCANNOW keeps finding corrupt files, restore points deleted

I attached my CBS logs but don't see them. try again...


1 more replies
Relevance 77.9%

I have seen numerous people are having this problem but I have not been able to find a solution that works for me. I figured I would post my own problem and maybe somebody could recommend a solution.

I have been trying to use Windows System Restore on Windows 7 Home Premium. I have created several restore points on my own but when I restart and run the program, it says I have no restore points available. I have 40 gb allocated for restore points and have used less than 10 percent of my hard drive space.

does anybody know of any good process to follow that will fix this issue and make System Restore usable.

Thanks a lot.

Answer:Windows 7 System restore problem no restore points

Have you tried ticking show more restore points?

9 more replies
Relevance 77.9%

it's turned on, i've created several restore points but i went in to do a resotre because of my office word 2003 appearance because it changed from the rest of the suite. my restore points are not there. none of them, if i stuff something up on here i will have to re-install windows. i don't want that. help me please.

Answer:Windows XP System Restore not saving restore points

See if this Information helps.

8 more replies
Relevance 77.08%

Can I recover messages I accidentally deleted in Outlook Express of Windows 2000XP? These messages were in their own file but somehow got moved to a subfile of the Deleted Items folder. In trying to removed the Deleted Items folder the sub-folder went with it. There were a large number of messages I had received via e-mail that I intended to keep.

Answer:Recovering deleted items after the folder was deleted.

dont install anything else on your system for it cant overwrite any data you want to recover there are many programs that can recover PST files for outlook and dbx files outlook express here are some ttp://

1 more replies
Relevance 75.85%

is there anyway to restore to a deleted restore point

Answer:How to restore deleted restore points in Win7

not that I know of.

5 more replies
Relevance 75.85%

I am running Windows 7 and something has happened that makes me unable to use System Restore. When the need for a System Restore comes up I have found that I have either only one restore point, or none at all. This is true for both system generated or manual generated restore points. It looks like either restore points are not being set or at the very least they are being deleted.
Any suggestions?

Answer:Windows 7 System Restore Points

Hi digger9,
You have a limited (fixed) amount of disk space for System Restore backups.Every time you use System Restore you are using up some of that space.
So some of the older ones have to be removed.
Try turning off System Restore and run disk cleanup and disk defragmenter then turn System Restore back on.

9 more replies
Relevance 75.85%

hey there. i installed some dud fonts that stopped programs working,but went to system restore and there were no system restore points.

now i have to reinstall windows. please help
why did the restore points vanish?

Answer:no system restore points on windows 7

Dud fonts?

Not a question for Customization methinks. Try Crashes or Performance & Maintenance.

2 more replies
Relevance 75.85%
Relevance 75.85%

why do I have only one recent restore point in my Win 7 PC? In XP I had a selection of several points to select from. Is Win & different?

Answer:How to set System Restore Points in Windows 7

Windows 7 should also show several restore points. If necessary you can adjust the size allowance for them:http://windowstipoftheday.blogspot....At the same time check that restore is on for your system drive (not required for data drives). You could also see what happens if you create a new restore point manually.Always pop back and let us know the outcome - thanksmessage edited by Derek

10 more replies
Relevance 75.85%


Suddenly I find all my restore points deleted, the system protection settings are still there, but the disk allocation is set to 0, and as a suspicious coincidence I cannot download updates. All of this was working properly just a few days ago, so I am looking for the root cause. The system has not been used enough to have a fragmented page file, and malware scans show nothing. Even if I had wanted to do all this, I don't believe there is a single legitimate utility that would do it.

Answer:restore points deleted etc

First thing that springs to mind.
Have you just installed any kind of Optimizer program, or swapped Anti-virus.


9 more replies
Relevance 75.85%

My laptop was taking about 8-9 minutes to restart and it took forever to close down and various other uglys.

I got in an deleted all my old restore points and now it takes about 1 minute to restart

I had researched all sorts of things to speed up the shutdown, googled 'takes to long to restart', tons of stuff and thats what did it.

Id recommend creating a restore point now, and why I dont know, then create another one, and delete all you old ones if you have such an issue.

More replies
Relevance 75.85%

I have two separate OS systems (XP pro and Win 7 pro 32 bit) on separate hard drives. Restore points are created on both systems. No problem with XP. I have presently 20% of the 500GB drive reserved for restore points in Win 7. I am only monitoring Win 7 on the Win 7 drive and only XP on the XP drive. No files are on the Win 7 drive- only the OS and programs. Win 7 works fine and keeps the restore points. However if I boot up XP pro and then boot up Win 7 pro I find that all of the restore points that had been listed in Win 7 have been deleted. How do I fix this problem?

Answer:Win 7 restore points deleted by XP


Does not seem to be a problem, but how Windows 7 works. There is a workaround for Vista and 7, just substitute Vista for Windows 7.

System Restore Points - Stop XP Dual Boot Delete - Vista Forums

2 more replies
Relevance 75.85%

Hi, I am having problems with pop-ups in both Internet Explorer and MoZilla simultaneously when I try to do anything on my computer. Pop-ups include anything from news websites about Kidney disease, to Dexkno search engines, to video player websites akin to youtube but called Blinkx. If I let the computer run long enough it eventually causes those Internet Browsers to crash. When that happens I am still able to move my mouse around but unable to perform any other action on my computer as I'm stuck with whatever was last on the screen.

I checked in my msconfig and saw many programs in there I did not recognize, one of them being prunnet.exe. After looking up on google seeing that this should be removed I decided to come here to see if I had anything else I could remove and how I should go about removing prunnet.exe

It's very frustrating coming home from work and seeing your computer filled with viruses after a brother or sister apparently "didn't do anything" I'm guessing the viruses came from MySpace, Facebook or some porn website.

I also attempted a system restore only to see that all my previous restore points have been deleted to before this day. So I do not even have that option but hopefully that will help in knowing what is wrong with my computer.

I also get an error when I try to shut down the computer from explorer.exe where it doesn't just shut off but I must wait for the computer until I just exit out of it manually. I don'... Read more

Answer:Pop-Ups / Restore Points Deleted

12 more replies
Relevance 75.85%

The "topic description" is my question. Can a deleted RP be found anyplace on the HDD?

Thanks, {redoak}

Answer:Where Do Deleted Restore Points Go?

As with any other deleted items, you are allowing your hard drive to over write them with new information that you put on the disk

9 more replies
Relevance 75.85%

my system restore points have been deleted, is it possible to recover them? I don't know if I accidently deleted them or not, but they are gone. I was/am having trouble with my computer and thought I could restore my computer to a former time when it was running great and that would solve the problem. Now I can't, there are NO previous restore points. Help...I am not terribly computer savy.

Answer:deleted restore points

Deleted restore points cannot be recovered.If you could describe the problems you are having, including computer information, we can help solve them.

3 more replies
Relevance 75.85%

I had 30 days of restore points. XP automatically eliminated all but 6 of them. Is this typical?

Answer:XP deleted restore points

All the info explained here on system restore Ex:
* By default, System Restore will automatically delete restore points that are older than 90 days.
* Restore points will also be deleted when the when the amount of disk space set to hold them become full. At this point restore points will deleted on a FIFO (first in - first out) basis.
* Installing a large application suit such as a full install of MS Office can cause the creation of a a very large restore point(s), which can result in the deletion of older restore points. The same can be true after installing a large amount of updates via Windows Updates or Microsoft Update.

6 more replies
Relevance 75.85%

Hi everybody. I have windows XP home sp3. Yesterday after I have installed KB976002 ( browser choice ) from Microsoft all my restore points was deleted. I recognized this because I used defraggler after the installation: there was +10% of freespace on hard disc. My programs are: Avira antivir 9 free, Comodo firewall, Malwarebites free, HijackThis, Spywarebluster, jre6-u20, Adobe reader, Outlook, Rootkit buster, Rootkit Revealer, Process explorer, Ccleaner, Defraggler, Skype and Firefox.I have alredy installed Firefox!I HAVEN'T use Ccleaner!There was no checkpoint system and the monitoring was always onMy pc is a pentium 4 CPU 1.50 GHz 512 MB RamI think ( it seems an automatic process, it's the second time that it occurs) that is due to:1) malfunction of Ccleaner (unlikely, it can't delete the last restore point)2) limitation of the motherboard3) limitation of the ramThankyou for the help.zed_711

Answer:all restore points deleted

Check to make sure that System Restore is enabled.

2 more replies
Relevance 75.03%

hi !
2 days ago on 100830 (Aug 30) i restored my system to a System Restore Point
created a few days earlier, on 100826 (Aug 26).
as i understand it, everything that has been installed AFTER the System Restore Point are then lost, including security-patches from Windows Update etc.
but when i yesterday realized that my system restore had removed the patch for KB2264107, (Windows6.1-KB2264107-x86.msu)
which i installed 100828 (Aug 28), i decided to install it again.
but to my BIG surprise the installer told me that it was: "already installed" !?
i started Windows Update, it reports all those updates installed AFTER the System Restore Point are STILL installed !?
i double-checked KB2264107, there is NO entry in the registry for that patch !
and of course there should not be any since i restored my system...
so the BIG question now is: why does Windows Update say that updates installed AFTER creation of the System Restore Point still are installed ?
fx. several updates from 100828 (Aug 28).
this must be a BUG ?
and System Restore still shows all System Restore Points created AFTER 100926 (Aug 26), should they not have been removed "automatically" ?
any comments, L.W (and others)?
i removed the "installed" (?) KB2264107, i then rebooted, ran the installer again & then checked the registy, there is still NO entry !?
i don?t know what updates i REALLY have installed now, it looks like i?ll have to restore my System Backup, and ... Read more

Answer:Windows Update & System Restore Points BUG ?

I have had this issue in the past myself. Had installed some software......., used system restore and low and behold the software wasn't installed but there were files, including the install location, start menu....... still remaining. Tried reinstalling and it told me it was installed. I have honestly never thought anymore of it, other than thinking it was a bug myself, but I'll look and see what I can find out. I have an idea why, but I am going to research it some before I toss an opinion

3 more replies
Relevance 75.03%

Hello Forum,

I need to restore my system to a prievious restore point. There have been several 'Windows Critical Updates' to my system after the restore point I'm going back to. I'm assuming that these updates will be removed due to the restore process.

My question(s) is, does Windows recognize that these updates are no longer installed on my system? Will Windows reinstall them after the system restore?

Thanks in advance!

Answer:System Restore Points / Windows Updates

Yes, windows will try and re-install. If not automatically, just click 'check for updates'

2 more replies
Relevance 75.03%

Is there a way of seeing what System Restore Points have been taken? I know how to delete all but the most current but I would like to see what is available to restore to and also to verify that restore points are being created at least on a weekly basis. I did a search and couldn't find my answer although I did find out about deleting restore points.


Answer:Viewing Windows System Restore Points

Welcome Ralph

Read the tutorial entitled how to do a system restore It will show you what is available System Restore

9 more replies
Relevance 75.03%

i put in a restore point before trying to install bitdefender. it would not install.
so i wanted to restore to before BD did its worst.
all restore points have vanished.
can i get them back?
thanks all

Answer:Windows 7 - System restore points vanished

where is the edit for this forum?
i had NOT just restarted the computer before this problem
hope helpful folks are still interested in win 7 problems

3 more replies
Relevance 75.03%

I noticed that all of a sudden I have like 2-3 gigabytes of extra space relative to before, and it is really confusing me how I got that space space back.

I looked at my list of system restore points, and how much space they take, and it appears I have significantly less space dedicated to system restore points that before. My restore point from last month from updating to the latest Java is gone.

I still have some restore points from recent stuff, but nothing too old

Answer:Do Windows System Restore Points expire

restore points only have x amount of space assigned to it. as it fills, you will lose older restore points.

as far as getting extra space back, did you do any type of cleanup recently or just recover from some nasty or run any type of registry cleaner.

3 more replies
Relevance 75.03%

Before downloading the Nero 7 update at the beginning of this week I thought it might be sensible to create a Restore Point. There was an automatic System Checkpoint created a day or two before but I could not change the calendar to see what January points there were. Today I find that both the earlier system-created checkpoint and the manual point that I created have vanished and the only Restore Point shown is the System Checkpoint created automatically today. This surely defeats the object of being able to restore to an earlier time. Assuming that there is a fault somewhere and that earlier check-points should remain, can anyone please advise what I should do?

Answer:Windows XP System Restore Points Vanishing

click here

3 more replies
Relevance 75.03%

Been having a problem with my browser and I feel there's some sort of adware in my system, but I've fully scanned my entire system completely using Norton 360 several times and I haven't had any luck. I also looked through installed programs in the control panel and went deleting all programs that I didn't need, didn't know, and didn't like the sound of, but that still wasn't the solution. So now i've decided that the next best thing to do was use system restore, only to find that for some reason I haven't got any system restore points at all, which I find weird since restore points should be saved daily. I've checked that system restore is turned on and so is time management so I don't see why system restore points aren't being created.

So there it is, 2 problems:
1) Adware that I can't remove
2) System restore points not being created (automatically)

Any Suggestions?

Answer:Windows Vista System Restore Points

Are you by chance dual booting with another OS?

1 more replies
Relevance 75.03%

I only moved onto Windows 7 a few weeks ago and have created Acronis Images at every juncture. Yesterday I thought to start using System Restore before installing some older programmes and was surprised to find that a dialogue box came up stating that no Restore Points had been made. Does Win 7 not create them automatically?

Answer:Windows 7 System Restore - Automatic Points?

First check that System Restore (SR) is enabled. For a guide click here.See how it goes for a day or two. If it's still not working, then some of the remedies in the MS thread may help click here. G

5 more replies
Relevance 75.03%

hi !

2 days ago on 100830 (Aug 30) i restored my system to a System Restore Point created a few days earlier, on 100826 (Aug 26).

as i understand it, everything that has been installed AFTER the System Restore Point are then lost, including security-patches from Windows Update etc.

but when i yesterday realized that my system restore had removed the patch for KB2264107, (Windows6.1-KB2264107-x86.msu)
which i installed (manually) 100828 (Aug 28), i decided to install it again.

but to my BIG surprise the installer told me that it was: "already installed" !?
i started Windows Update, it reports all those updates installed AFTER the System Restore Point are STILL installed !?

i double-checked KB2264107, there is NO entry in the registry for that patch !
and of course there should not be any since i restored my system...

so the BIG question now is: why does Windows Update say that updates installed AFTER creation of the System Restore Point still are installed ?
fx. several updates from 100828 (Aug 28).

this must be a BUG ?

and System Restore still shows all System Restore Points created AFTER 100926 (Aug 26), should they not have been removed "automatically" ?


i removed the "installed" (?) KB2264107, i then rebooted, ran the installer again & then checked the registy, there is still NO entry !?

i don?t know what updates i REALLY have installed now, it looks like i?ll have to restore my System Ba... Read more

Answer:Windows Update & System Restore Points BUG !?

I have found the same thing to be true. At that time, I felt that the update installer is not effected by the SR and it remembers that the update was installed. Unless it is a critical update, I would forget about it. In the near future SP1 will be here with all the updates and more.

4 more replies
Relevance 75.03%

I've just got done with some clearing out and noticed that for the last two weeks that Windows Defender has been creating checkpoints sometimes four to five a day which in turn creats a system restore point. Can anyone tell me if this is normal behavior for Defender or should I do something about it? It seems strange that it would do this or am I worrying about nothing? J.B.

Answer:Windows Defender and System Restore Points

mine is the same i dont take it as a problem.johnny.

3 more replies
Relevance 75.03%

Hello, first allow me to announce I'm quite new at this website so if I say anything noobish I apologize in advance. Secondly, I will announce the problem of my PC. You see a month or so back, my PC, a 3D-glasses free Qosmio F755-S5219's face tracking 3D camera failed to work. I checked the drivers and the hardware via device manager and they were all in good condition. Afterwards I decided to do a system restore, and yet, all my restore points came after this problem had occurred and I could not recover any more. I was wondering if it is possible to recover those other points. Also, I did not install anything that could have possibly damaged the 3D software. I'm quite sure however, that the camera is at fault here as it does not activate as it should when the 3D turns on. However, I'm also sure that the camera's hardware is not damaged at all as I checked device manager and even took a 2D picture of myself. I took out the CMOS battery to see if that would help, but it didn't. Also shortly after this problem, my Skyrim sound failed to work and I was very frustrated as my computer just dumped all of my restore points again and I didn't know which file in Skyrim failed to work as there were many. So if anyone can help I would really appreciate quite a bit. If anyone could just tell me if it's possible to recover the restore points then that would be a big help thank you in advance!

Answer:Is it possible to recover deleted restore points?

Sorry, but deleted restore points are not recoverable. Any attempt to do so is almost certain to fail, leaving your system in a state much worse than it is now. The system restore facility is essentially a black box. What it does is documented but the full details of how it works is not publicly documented.

6 more replies
Relevance 75.03%

As I only need the latest Restore point, the old ones should go. Is this possible ?. How ?.

Answer:Can previous Restore points be deleted ?.

as long as the computer is running with no problems

turn system restore off

then turn it back on

then create a restore point

1 more replies
Relevance 75.03%

Is there a way to stop Windows 8 DP's restore points been deleted and system protection been reset when I load Windows 7 in a dual boot scenario. Every time I boot back to 8 they have all gone and I can only seem to point a finger at Windows 7.
Does the xp dual boot trick of removing the drive letter work in this case.

Regards Danny

Answer:Stop restore points been deleted

Yeh the restore point gets deleted when i boot back into W8. Atleast from the gui/wizard point of view. Even the manually created ones. But the disk spaced used for the backup is still in tact.

4 more replies
Relevance 75.03%

I hesitated between posting this under the "Virus" section or the "Windows 7" section. However, since I do not have, as of yet, any hard proof that I have a virus, I am posting this here.
I run Windows 7 SP1. System Restore (SR) used to work (I last had a need for it and used it successfully in May 2014...) but it doesn't anymore, as I unexpectedly discovered recently when needing it (chkdsk in the end did the trick).
Main symptom that makes me lean towards a virus:
- while I create the Restore Point (RP), I keep my Windows Explorer opened on the "System Volume Information" folder; once I get the message that the RP has been created successfully, I then see indeed that a file name that looks like this: {7e5f39d9- etc etc} is created, only to then very quickly disappear;
Other symptom:
- when running the computer in Safe Mode, the "System Protection" option disappears (but is visible in Normal Mode), so I can not test RP creation in Safe Mode.
I have tried a couple of the "usual" fixes that I have encountered on forums when RP are being deleted (usually at reboot, unlike my case):
- switch off SR -> reboot computer -> switch back on
- switch off SR -> reboot computer In Safe Mode -> run MalwareBytes (3 BUP found and deleted, to no avail)
- increase disk space for RP (to 5GB)
None worked...
Any help appreciated !!!

Answer:Restore Points deleted RIGHT after creation

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

0 more replies
Relevance 74.62%

I deleted a folder that was saved to my Desktop.  Is there a way I can retrieve this?  Previous computers that I have used had a "recycle bin" but I cannot find that feature.  I have not created a recovery.  Thank you in advance.

Answer:Recovering a deleted folder

@lmw775 Hello;Allow me to welcome you to the HP forums! Here is information on how to find the Recycle Bin in Win10: Luck

1 more replies
Relevance 74.62%

Hi, Well, A while ago I did something really stupid without realizing it.

I deleted a folder off of my desktop that contained some really really important stuff. Mainly financial information for an entire business, parents resumes and income tax info.

I need to recover this folder, but I really don't know how.. I deleted it sometime between april 4th and now. We just discovered that it was missing today, and last used contents of the folder on april 4th.

Now, I could do a dated system recovery to the morning of april 4th, but I want to save this as a last resort because I have done so much between now and then.

Please, I don't want a lecture about backing up files, the folder wasn't mine, and I did remind my parents to back it up, but they didn't.

Thanks to anyone who can help me

Answer:Recovering a folder that was deleted

Maybe it is still in the Recycle Bin. Double click on the Recycle Bin Icon. If you see the file or folder there, right click on it and hit "restore" and it should pop back to where it was deleted from.

Let me know if this does not work.

13 more replies
Relevance 74.21%

I got message in Word that there was insufficienmt memory to perform an operation so I rebooted. My PC wouldn't reboot and there was no last known good configuration so I ended up having to reinstall windows (had only installed it a month ago) Why should there have been no restore pointsa? Doesn't it automatically set them?

Answer:No system restore points after Windows wouldn't start

My usual disclaimer: I'm not an expert at anything.

It's my understanding that System Restore and Last Known Good Configuration (LKGC) are not the same thing. LKGC concentrates only on the system configuration and drivers whereas System Restore monitors all system folders including the desktop and is a snapshot of the last time that the computer booted successfully. In other words, System Restore saves more data than LKGC and they are independent of each other (although they do save some of the same data.) By rebooting it's possible that a working LKGC was overwritten. This is an older article but it gives a bit more info about the differences between System Restore and LKGC.

CyberNotes: System Restore vs. Last Known Good Configuration

To make sure that your computer creates restore points, these articles may help:

Restore Points (Windows)

System Restore - Enable or Disable

windows 7 is not saving restore points, can you save them manually to - Microsoft Community

1 more replies
Relevance 74.21%

Windows 7 on my Dell Inspirion N5010 won't retain any Restore Points after the computer is shut down even though the disk space for Restore Points has been set to the maximum (I've tried different disk space storage levels; none succeed in retaining restore points after computer shut down.)

More replies
Relevance 74.21%

I keep getting all my restore points deleted. I've tried to change the amount of space used to 13.5 gb and that didn't work. In fact, the machine saved 35 gb at that setting! Then I got volsnap error 25. The machine wasn't able to create a shadow copy in time.

So, not knowing how to reduce the I/O load, I tried storing the restore points on an external drive. But that didn't work either.

Do I create a new partition on my hard drive? Then store the restore points for C on that drive?

Answer:Volsnap Error 25: all restore points deleted.

Not sure if this would be related:

Do you use Avast AV by any chance?

5 more replies
Relevance 74.21%

From time to time this happens. All my restore points are deleted. I don't understand the explanation or what to do or how to do it described here at Technet:

For example, it tells me to right click any volume and click "configure shadow copies." When I click, I don't get that option.

I would like to keep my restore points. System protection is now set at 2% of the drive for restore points. What other relevant data do I need to share?

I wonder if this has to do with the length of time it takes to save my Lightroom catalog. I notice that the event occurred 4 minutes after the backup of the catalog, an action that takes up a large amount of hard drive space. I never run anything at the same time.

When they say move the shadow copy to another part, do they mean to create a new partition? I just have a C and D drive. Should I make a new partition in disk manager? If that's a solution, how do I get the shadow copies to be stored there?

I noted on another forum someone said changing "paging" (I don't know what it meant as I'm not very technical) restored his deleted restore point after rebooting.

Answer:Volsnap Error 25: all restore points deleted.

The error 25 mentions I/O Load this is input/output the most usual cause of this error is caused by hard drive problems. I think that if you run check disc and in step 4 check both boxes, you will find errors in your hard drive and hopefully they will be fixed. If I am correct, you will not have problems again until another hard drive segment has problems again.
Disk Check
If you find that chkdsk finds problems, you may want to back up your stuff, which you should always do anyway.

9 more replies
Relevance 74.21%

All restore points are deleted when this occures!

Vista Ultimate 64, Volume size 40 GB, 13 GB free.

Error volsnap 36: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

I just recently installed this OS and I haven't made any changes to the Shadow Copy settings.

Don't understand why all restore points are deleted when this happens?

Could someone please help?

Shadow Copy Storage association
For volume: (C\\?\Volume{ab704520-7dcd-11e0-8916-806e6f6e6963}\
Shadow Copy Storage volume: (C\\?\Volume{ab704520-7dcd-11e0-8916-806e6f6e6

Used Shadow Copy Storage space: 156.781 MB
Allocated Shadow Copy Storage space: 400 MB
Maximum Shadow Copy Storage space: 3.998 GB

Answer:Error volsnap 36 all restore points deleted again!

For both Seven and Vista
System Restore - disk space

7 more replies
Relevance 74.21%

This is my first time visiting this website. Here's what I have.

Dual boot system, with Win XP installed on original hard drive. Installed second hard drive to which Win7 pro was installed. The Win XP drive was disconnected before Win7 was installed on second hard drive to avoid conflict.

The workaround that is posted elsewhere on this website did not work in preventing the deletion of restore points in Win7 after booting up in Win XP.

Have seen the posting about hiding the Win7 volume in Win XP by going to diskmgmt.msc while in Win XP and then removing the drive letter from the Win7 volume. First, does it work? Secondly, how risky is this procedure? And thirdly, can it be easily reversed if needed? It is recognized that after the drive letter for the Win7 volume is removed, this volume cannot be accessed while in Win XP mode. I foresee no problem with that.

Looking forward to any responses.

Answer:Restore points deleted in Win7 when booting into Win XP

Hello and welcome outerbanks mate have you made any back ups at all of the two drives? Also I am not sure why you need to have two separate drives to get a dual boot?

In any case making a system image using this would be advisable in case of future problems
Imaging with free Macrium

The other option you mentioned has me wondering why do that too? - unless you have a specific reason that I cannot think of.

9 more replies
Relevance 74.21%

On my Windows 7 the default settings for the space that is used to store restore points is 578 mb. The current space that is used to store restore points is 265 mb but i already have old restore points that are deleted even that the limit size for storage is not reached. Why this is happening?

Answer:Restore points got deleted even that the storage for them is not full

That is vary little space. I'm surprised if it holds more then two or three.
Try increasing the space to 1 or 2GB and see what happens.

2 more replies
Relevance 73.8%

Hello All,

Having a spot of bother. Following virus infection, I followed a web sites instructions on how to remove it, up to the point it told me to reboot into safe mode everything was going fine. Once I selected safe mode, my pc would not reboot. I tried going in normally, safe mode several times, msdos prompt and a boot disc but could not get windows to load. So I selected F10 and entered into recovery mode. System recovery took 40 minutes and everything was back - or so I thought. Unfortunately my wife has some images of our wedding, engagement, halloween, holidays etc....which she had not backed up !! These images could be seen in explorer under c:\documents and settings\owner\YOURV70Y5L24PG.001\my documents\Helen_New\Photos - but could not be opened. Being told that deleted files can be overwritten I moved this folder to my documents, now I cannot see the folder contents or access them......I have looked at various pieces of software on the internet to restore files, but they all work on the principle of restoring backed up files were not backed up. The folder itself shows no size, but it is marked as read only........Can these precious images be recovered in any way? And is using my PC now to further download software running a chance of overwriting these files?

Your help is much sought after......

An eagerly awaiting response - Chris Prior, S.Yorks, England - UK

More replies
Relevance 73.8%


Is it possible to recovery the deleted recovery partition that was on my hard drive?

Since I deleted the recovery partition I have installed various os's etc however ultimately want to take the machine back to factory settings with all the various tweaks that Lenovo had put on it initially?



Answer:Recovering deleted restore partition

It you deleted it and repartitioned back over it not likely. If you didn't create a set of recovery disks you'll likely have to order a set from the manufacturer. Doing the factory restore from the recovery disk set "might" restore it. Even if it doesn't it will put your PC back to the factory state with all the Lenovo tweaks etc.

4 more replies
Relevance 73.8%

Deleted folder from Edrive which is data storage as opposed to cdrive OS.

Can I find it? Is there a hidden rubbin bin per chance in my E Drive?

Answer:Recovering deleted folder from other than Cdrive

There is one Recycle bin and it covers all your drives. If the deleted file is not in it then try Recuva:

1 more replies
Relevance 73.8%

Patience and Undertsanding please... A complete noob here and looking for some guidance. I accidently deleted a folder in Paperport, noticed what I did and went into the Recycle Bin, but it's not in there.

Does anyone know if i can recover a deleted folder?

Thank you so much for your time and consideration

Answer:Recovering Deleted Folder in Paperport

Use Recuva to search the folder that the deleted folder was in. Limit writing to the drive until you recover anything. Recuva is pretty easy to use and very effective.

1 more replies
Relevance 73.39%

In my system I have three operating systems installed for me to boot into - Windows 7, XP & Ubuntu. Windows 7 is the default and probably even the most used one.
The problem is that each time I boot into Windows XP, Windows 7's system restore points get wiped out totally. The same does not happen with XP though. This is really not something that I enjoy since for me being a tinkerer, system restore is something that has helped me a lot of times.

Answer:Windows 7 system restore points gets wiped out each time I boot into XP

Hope that helps.

15 more replies
Relevance 73.39%

QRM Plus Manager lets you create restore points, carry out system restore operations & selectively delete system restore points in your Windows computer. You can also add these options to your right-click context menu.
QRM Plus Manager v 1.0 has been created by our fellow member L.W for The Windows Club and has been tested on Windows 7 & Vista, but may work on other Windows versions too.

Answer:Download QRM PLus Manager to manage Windows System Restore Points

Nice prog, but where is uninstall ??? Doesn't show up in Windows uninstall..........
Thanks ahead of time !!!

9 more replies
Relevance 73.39%

I have XP installed on each of my 2 internal hard drives. Each HD also has data partitons.I have been struggling to discover why my "System Restore" is so erratic, i.e. randomly deleting all restore points on botrh drives and involuntarily enabling monitoring on partitions on which I have previousl disabled monitoring.It never dawned on me that it was directly attributed to my dual boot setup.When I discovered this, I searched for an answer. Apparently this is well known issue, but most of the information out there is about a dual boot combination consisting of different operating systems.I need to know if there is a solution specifically for my dual boot XP setup. I have tried every combination of disabling/enabling monitoring on all drives without success.I haven't tried any registry tweaks as yet, because I want to be sure of the consequences. I dont want to limit my communication between hard drives if I can help it.thx

Answer:Twin Windows XP installations delete system restore points

Are you using only one drive?In other words, is the 2nd drive only for when the 1st drive fails & backups?

4 more replies
Relevance 73.39%

Hi I have just had a major crash and had to create a boot disc from another 64 bit laptop. when i eventually got it back up and running i opened system restore,there was no restore points saved so i created one.but whenever i open system restore no matter what it tells me there are no restore points created.i have done this several times and save the restore points,but even without a reboot when i check it after a time i keep getting there is no restore points message,i checked the disc properties and system restore is ticked for the c drive,any help please as it is driving me nuts.
toshiba satellite c660 windows 7 home premium 4 gig ram,

Answer:system restore wont save any points created windows 7 64 bit

Sounds like the repair didn't work well. Run the system file checker at least three times.
Option 2

6 more replies
Relevance 73.39%

Long post alert. This started with one issue and has snowballed into several. The performance of my system (Dell Latitude E6410, Windows 7 Professional) has gotten bad in the last few weeks. I'll be using a browser and maybe one other application, or have a folder open, and everything locks up. I can't move the mouse or open Task Manager and Ctrl+Alt+Delete does nothing. I have waited up to 5-10 minutes and eventually just do a hard reset.

After doing a second hard reset today, I received this message:
Checking file system on C:
The type of the file system is NTFS.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.

I let it run the check and it restarted normally, so I don't think it found any issues. It did recover a few orphaned files. After that finished, I had the same issue again, so I did another hard reset and started googling. One of the troubleshooting suggestions was to start with the disk defragmenter. When I try to open that, it says "Disk Defragmenter was scheduled using another program. Disk Defragmenter is currently using customized settings created by another program. Before you can modify the schedule, you must remove the customized settings." When I click Remove settings, that box closes, but nothing else happens. I try to run it again, same message.

So I google that problem. Another troubleshooting guide starts ... Read more

More replies
Relevance 73.39%

After i had a blue screen of death, all my system restore points were deleted and i want to know if there is the blue screen of death really deleted my restore points or it were something else.

Answer:Restore points deleted after blue screen of death.

A BSOD can be caused for many reasons. At least one, hard drive corruption, could cause the restore points to vanish. So the answer is yes.

4 more replies
Relevance 73.39%

Hello and good evening,
I'm up to my wits end with this virus. I've been following Bleeping Computer for a while, and have learned many things over the years, and I thank you all for the knowledge. This virus, root kit, whatever it is, however, has me perplexed. I really do not want to have to format my HDD, and was hoping one of you wonderful malware removal experts could guide me in figuring out which virus I have and how to remove it. 
Also, besides what I put in the title the virus is preventing MBAM from running. Spybot, on the other hand still scans, but I don't think it got the virus completely or even found everything. Spybot did find a root kit and attempted to fix it, but some of the registry entries were immutable. Pretty much, I believe Spybot slowed the virus down if not disabled it completely - it's no longer eating up HDD space as fast as I can make it, but there are still over 2 GB unaccounted for. I fear that this isn't the end of whatever disease has corrupted my OS. I'm still having issues with MBAM and certain other weird my Twitter account being compromised this week and I haven't logged in. Maybe that's a coincidence...
I may have gotten infected from trying to watch movies online, I went to what I thought was a legit website (cineble...evil, stay away) that required a credit or debit card to use with a 5 day free trial. Well, it wasn't legit, and I should have researched better. Anyway, I had to call my bank, of c... Read more

Answer:Virus ate up remainder of HDD space and deleted restore points.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Temporarily disable your AV program so it does not interfere.Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides.Download Zeok tool from hereWhen the download appears, save to the Desktop.On the Desktop, right-click the Zoek.exe file and select: Run as Administrator(Give it a few seconds to appear.)Next, copy/paste the entire script inside the code box below to the input field of Zoek:createsrpoint;
ipconfig /flushdns;b
Now...Close any open Browsers.Click the Run script button, and wait. It takes a few minutes to run all the script.When the tool finishes, the zoek-results.log is opened in Notepad.The log is also found on the systemdrive, normally C:\If a reboot is needed, the log is opened after the reboot.Please attach the zoek-results.log in your reply.Also, please provide an update on how the computer is behaving after running the above script.p.s.If you Virus protection software may react to this tool as not being safe.Make sure that you acknowledge that it's OK and safe to download.

5 more replies
Relevance 73.39%


I need help here. For some funny reasons, the restore points created tend to get delted when I boot up my laptop the next day. How do I ensure that my restire points remain. I checked my drive and it still says 7 GB free.

Also, is it possible to auto create the restire point but store them in a different partition on the samd drive?

Answer:restore points created tend to get deleted when I boot up

Hello Futuristic,

Are you dual booting with Windows XP by chance?

If so, then this may help.

System Restore Points - Stop XP Dual Boot Delete - Vista Forums

Sorry, but you will only be able to have restore points saved on the same drive letter that they were created for. Any tampering with them will most likely result in them to no longer work to restore with.

8 more replies
Relevance 72.98%

I have accidentally hard deleted an important folder in Outlook Express and desperately need to recover it! I have tried to do a system restore and it didn't go back far enough to help recover anything!!!!! HELP!!!!!!!!!!!!!!! What can I do to fix this?!

Answer:Need help for recovering deleted folder from Outlook Express!!!!!! HELP

The important thing is not to use the computer until you figure out what you need to doYou'll increase you chances by not overwriting the folderSome people have had good luck with PC Inspector:'s freeware

2 more replies
Relevance 72.98%

I have a user that created a shortcut from an attachment that was stored in an Outlook Secure folder, but now it's deleted.

The folder name is OLKC5 ( I realize they are completely random) but the only folder now is called OLK52. I have tried two popular undelete software packages, but neither display the folder that was deleted. I'm pretty sure the last "Windows Clean-Up" that was deleted the folder, although this file had over 4-years of information stored in it, yup.

Possible the file was renamed by Windows or overwritten, which is why the recovery software cannot recovery the folder?


More replies
Relevance 72.98%

I was using Outlook Express 6 today. I might have accidentaly hit the delete key, but to delet an email in a folder, no message came up & the next thing I know it had deleted my folder. Which had well over 200 emails in it, and it deleted it in a split second. There was no prompt asking me if I wanted to confirm it or nothing. Does anyone know how I can recover it?

Answer:Recovering accidentaly deleted folder & emails in OE6

7 more replies
Relevance 72.57%

Hi. I have resourced your forums quite a bit since joining and ususlly can find what I need to help without posting new threads. This time, I am stuck.

I have no computer training, but have learned enough over the years to keep our small business office of five computers running.

This issue is regarding the following computer:

Toshiba Satellite T2050- Intel CPU
1.60GHZ, .99GB RAM
Windows XP Home SP2
80GB HD with 60GB free
Trend Micro Internet 2008

Some of the problems:

-Computer won't shutdown/restart after opening (and/or closing) any application, unless I hold the on/off switch.
-Occasional Error that not enough system resources
-windows open with missing parts (top bar with minimize/resize/close option and/or "holes" in the window)
-Frozen, hanging or error-messaged Office 2003 applications
-Task Manager often won't open
-Lost all system restore points

The first this problem was brought to my attention by the employee was when Outlook froze and I had to force it to exit. I sent an error message to Microsoft and the reponse with the suggested fix was to download Office 2003 SP3 and any other available Office updates.

After installing the first set of updates including SP3, I tried to restart the computer in order to then install the remaining updates that needed installation of the first batch. I walked away from the computer and when I came back, I assumed it had restarted, but now believe it didn't... because when I went to install the ne... Read more

Answer:Won't Shutdown/Restart, Lost System Restore Points, Incomplete windows, etc.


Did I post incorrectly?

1 more replies
Relevance 72.57%

... my new(ish) laptop has blue screened not once but twice in the past three days and i always miss them. also when i tried to safe mode and restore point but ALL my points had been deleted! i'm pissed off and i need help. i made a default disk but i have no other computer to move all my files to. as i said i wasn't at my laptop when it blue screened so i have no idea what to code was the stop code or the file corrupted. PLEASE HELP!!!!!

Answer:unknown blue screen crash + deleted restore points HELP

Quote: Originally Posted by fultzy92

... my new(ish) laptop has blue screened not once but twice in the past three days and i always miss them. also when i tried to safe mode and restore point but ALL my points had been deleted! i'm pissed off and i need help. i made a default disk but i have no other computer to move all my files to. as i said i wasn't at my laptop when it blue screened so i have no idea what to code was the stop code or the file corrupted. PLEASE HELP!!!!!

Hi and welcome

you can use these to both find and upload the actual DMP files.


7 more replies
Relevance 72.57%

Widows 7, 64 bitOn and off have issues various tool-bars, mainly involving Conduit/Sweet-packs going back as far as Feb. as a result of what I thought were some free on-line games my son downloaded. Had removed with success, I thought, until recently when I dug deeper. Noticed selective items in my control panel no longer worked, several new "users" had been added  to accounts, and I recently had a notification from Google via text and email that my account was trying to be accessed from GA and to change my Google password (I manage google settings via android mobile not home pc) immediately if this wasn't me, which I did via cell. Biggest mistake in hindsight... a day prior I had been using Samsung Kies to transfer files from phone to laptop via usb as the phone needed to be charged also. Somewhere in this transfer process a "glitch" caused several programs to lock and freeze simultaneously on both devices. Upon detailed look at registry I noticed shell files had popped up in all the critical start = C:\Users\*******\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZNRFCVU9    ** typing this into search I found a host of .dat files, gifs, tifs, extensions I'd never heard of, three different versions of C++ that I had never installed, two different versions of Open Office, some type of machine code writer/editor, and on and on. **I gave up when I realized that the changes I was making to the registry w... Read more

Answer:Malware, Rats, restore points deleted, remote user on my pc.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Relevance 72.57%

About 2 weeks ago. I tried to download a file at this 'file hosting' website:

but I forgot to uncheck the box that says 'use our download manager etc...' I then got a file with the same name as the actual file (tools, but it's actually malware... So I launched the exe in that zip and bad stuff happened. I then ran the antimalware programs and retrieved the logs attached here. Here are the symptoms in chronological order.

day 1
-ran the exe, then realised it was fake
-uploaded to virustotal and half of the AVs returned positive
-I tried to system restore but all the restore points before that day were deleted. I know there were many lost restore points because I saw them previously. And there's usually a lot.
-I restarted and got a black screen. Had to power off manually.
day 2ish
-I ran the antimalware programs
-I saw that new restore points were being made from after the date I clicked the exe. I am still worried because my pc usually keeps a lot of restore points (i think even going back 6 months) and now there was only 1.
-no more black screen
day 7ish
-Started to get connection timeout/dns errors in chrome when loading certain websites. It can be solved by refreshing about 10 times.
today (day 18)
-Opened system restore and saw "No restore points have been created", then error window pops up saying "There was an unexpected error (0xC0003005) Please close system restore and... Read more

Answer:'datafilehost' malware. Black screen, deleted restore points

Welcome to MajorGeeks, tsundere

All of the logs (except for TDSSKiller) are atleast two weeks old and need to be refreshened. After reviewing the following link - rerun the tools and attach the fresh logs, please.

Warning about Porn, Keygens, Cracks, and other Illegal Software

27 more replies
Relevance 72.57%

this system has been acting hincky for a little while, but last friday after being used thursday by someone else, it has a new attitude.

here's the log, thanks in advance

Deckard's System Scanner v20070905.67
Run by bd on 2007-09-19 10:21:01
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
57: 2007-09-19 14:21:09 UTC - RP861 - Deckard's System Scanner Restore Point
56: 2007-09-18 19:07:47 UTC - RP860 - System Checkpoint
55: 2007-09-17 13:28:55 UTC - RP859 - System Checkpoint
54: 2007-09-13 18:14:32 UTC - RP858 - Last known good configuration
53: 2007-09-13 18:14:22 UTC - RP857 - System Checkpoint

-- First Restore Point --
1: 2007-09-13 18:14:02 UTC - RP805 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 511 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-09-19 10:22:41
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.5450.4)

Running processes:
C:\WINDOWS\SYSTEM32\svchost.exe... Read more

Answer:computer very slow, restore points deleted, IE not functioning well, Opera sos-so


4 more replies
Relevance 72.16%

Not sure when this issue started, so not sure if this has anything to do with XP Pro SP3. System Restore appears to function normally until attempt to restore. Select restore point > confirmation screen, click next > result = stays on confirmation screen. No cpu activity. Disabled SR and tried to re-register dll's. Was only able to re-register srclient.dll. Other dll's report loaded but "DllServerRegister point not found. . ." Suggestions please.

Answer:System Restore runs, creates restore points, but can't restore

Hello & welcome to TSF,

To resolve this issue, restart the computer. If the error still occurs, search the hard drive for the presence of the Wininit.ini file, and then rename it. To do so, follow these steps:

1. Restart your computer in Safe or DOS Mode.
2. Click Start, point to Search, and then click For Files or Folders.
3. In the Named box, type wininit.ini.
4. In the Look in box, click Local hard drives, and then click Find Now.
5. Right-click the Wininit.ini file, click Rename, type, and then click OK.
6. Close the Find Files window, and then run System Restore again.
7. If the previous steps do not resolve the problem, run the following command to repair the damaged portions of your registry:
scanreg /fix

7 more replies