Computer Support Forum

Solved: xp safe in safe mode fine...mormal mode blue screen

Question: Solved: xp safe in safe mode fine...mormal mode blue screen

i have windows home xp edtion on parkard safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.

Relevance 100%
Preferred Solution: Solved: xp safe in safe mode fine...mormal mode blue screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.

2 more replies
Relevance 108.46%


I am having a problem with a laptop, I am getting a blue screen when starting in normal mode, but if I start in safe mode it starts up and logs in fine.

I am not being told what is causing a problem, just to uninstall any new programs/hardware, but nothing has been installed at all.

Does anyone know what could be causing this?

Thanks for any help :)

Answer:Starting up fine in safe mode but blue screen with normal mode

Go here Windows Vista/7 BOSD Posting instructions follow all instructions to the letter, using all tools illustrated. Then proceed to the next steps by posting your logs. Keep your posts and logs (logs mini dumps etc...) in BOSD, App crashes, and hangs.

Be patient they get a lot of inquires. Someone will be along to help you.

1 more replies
Relevance 100.05%

OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.
I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking. 
I have run hijack this and attached is my results. Any help is greatly appreciated. Thank you

Answer:Blue Screen Death on startup, but fine in Safe Mode

Greetings and to BleepingComputer,
My name is xXToffeeXx, but feel free to call me Toffee if it is easier for you. I will be helping you with your malware problems.
A few points to cover before we start:
Do not run any tools without being instructed to as this makes my job much harder in trying to figure out what you have done.
Make sure to read my instructions fully before attempting a step.
If you have problems or questions with any of the steps, feel free to ask me. I will be happy to answer any questions you have.
Please follow the topic by clicking on the "Follow this topic" button, and make sure a tick is in the "receive notifications" and is set to "Instantly". Any replies should be made in this topic by clicking the "Reply to this topic" button.
Important information in my posts will often be in bold, make sure to take note of these.
I will attempt to reply as soon as possible, and normally within 24 hours of your reply. If this is not possible or I have a delay then I will let you know.
I will bump a topic after 3 days of no activity, and then will give you another 2 days to reply before a topic is closed. If you need more time than this please let me know.
Lets get going now
Hi 00bolt,
Run this program from safe mode:
Please download Farbar Recovery Scan Tool and save it to your Desktop.
 Note: You need to run the version compatible with your system. If you are not sure which version applies to your syste... Read more

3 more replies
Relevance 100.05%

OK, ill try and make this short and sweet. A week ago my computer's power supply went out. I got a new power supply and now having issues. When I startup my computer regularly, it gets to my desktop and within 30 seconds or so of completely booting up (random, sometimes not even that far) I get the blue screen error and it reboots. This cycle will go on forever.
I am however, able to F8 and go into system restore, etc and the computer will stay powered on there forever. In fact, I am writing this post while in Safe Mode with networking.  But I am unable to actually run system restore. It will end up giving me an error no matter which system restore point I try and run.
anyone have any ideas? Really need to get this back up and running ASAP as I use it for work 

Answer:Blue Screen Death on startup, but fine in Safe Mode

Do a Clean Boot and see if this is related to a Service or Startup item.
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
Step 1
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
Step 2
(1)  Click on the General tab.   
(2)  Click the Selective startup option. 
(3)  Remove the check mark in the Load startup items  check box. 

Step 3
(1)  Click on the Services tab. 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in... Read more

13 more replies
Relevance 99.18%

I downloaded some songs and I got this styleshot digital camera and I installed the programs on the disc it came told me to restart and I did..when restarting I get up to my wallpaper and icons appear then the blue screen that says husband took over and went into safe mode and restored to two days before, sad to say it still happens with the blue screen and the blue screen message: DRIVER__IRQL__NOT__LESS__OR__EQUAL

How do I fix this?
computer works fine in safe mode...
son installed camera on his computer and works fine so it had to be the songs I dl'd.

I can use safe mode just fine..although I did run memtest in safe mode and I got a blue screen saying NO__PAGES__ FOUND
in regular mode it starts up and shows wallpaper then icons and blue screen saying DRIVER__IRQL__NOT__LESS__OR__EQUAL
and owards bottom it also has stop oxooooood1

today I ran malware which is attached I think I did it right.

Windows XP
Home edition
version 2002
service pack 2

amd duron processor
1.30 Ghz 992 mb of ram

Answer:HELP screen and I'm running fine in safe mode...details inside...

try check this thread.

we'll keep posted.

5 more replies
Relevance 95.99%

I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..


Answer:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

2 more replies
Relevance 91.35%

Blue Screen Reads:
blah blah blah
***STOP: 0x00000074 (0x00000003, 0x00000002, 0x80087000,0xc000014c)

Cant boot into safe mode, computer simply reboots instantly and you can see the blue screen for a split second when you select that option or any other option. The only way to see the blue screen is to let the timer time out on the selection of windows did not start properly.
Do not have the choice of repair either, Any suggestions?

Compaq laptop, PresarioV4000, centrino 1600, 1280mb ram, 60 gig HD.

Answer:Solved: Blue Screen, No Safe Mode

16 more replies
Relevance 91.06%

So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

Answer:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

1 more replies
Relevance 90.77%

my laptop is only 5 months old and has started crashing after around 1 hr, interestingly it almost mirrors my last laptop which also got the blue screen crash but i never got it looked at, it stared off crashing after 1 hr or so but gradually crashed in less time to the point it crashes as soon as normal starts but is fine in safe mode.
my new laptop i'm not sure if its an email link i've clicked on thats given me a virus or a hardware error these are the details.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8008545160
OS Version: 617601
Service Pack: 1_0
Product: 768_1
any suggestions greatly appreciated.

Answer:BLUE SCREEN ERROR crashes in normal mode okay in safe mode

If it is OK in Safe Mode and blue screens in normal mode it is usually a faulty driver error. Have you installed any new hardware lately that is permanently connected? Maybe a web-cam, printer etc. or have you updated any of the driver software such as graphics, WiFi, blue-tooth or allowed some new Windows update to automatically update your system drivers?
Can you roll back via System Restore to a point where the blue screen stops occurring?
If it is only 5 months old it is still under guarantee and you might want to take it back to where you bought it from.

3 more replies
Relevance 90.19%

I receive a message- unmountable_Boot_Volume and have a blue screen-- Tech info: Stop: 0X000000EP, 0XC0000006,0X00000000,0X00000000. I tried to go to safe mode but the blue screen comes up- The message tells me to go to safe mode and disable caching or shadowing in the bios- But F8 will not work
I ran IDE Disk tests with f12 on reboot- system passsed but i had three error blocks on Read test --Msg- 0F00:0244-- block 6317014, 106919080, 145862149
Verify test- Msg-0F00:1A44 and the same blocks failed

Any Ideas?

Answer:Solved: Blue screen and can't boot to safe mode

12 more replies
Relevance 90.19%

I installed a Nvidia Geforce 9500GT 512MB about last month for my Windows XP 32bit and this what must have caused this. Yesterday I just shut down my PC to go to bed and now when I boot it, it gives me a blue screen. I disabled restart on failure so I got to see what the blue screen says.

"Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
STOP:0x00000024 (0x00190203,0x82B72828,0xC0000102,0x0000…

How can I fix this? I can't run in safe mode or any of the other options as this will just restart when it gets to the Windows XP loading screen. I can't find any of my Windows CD's but I do have flash drives if I need to download anything and boot from flash drives/USB.
Thanks for reading.

Answer:Solved: PC Blue screen '0x00000024' and can't run in safe mode?

16 more replies
Relevance 90.19%

My XP sp3 installation seems to work fine when booted normally, but I get a blue error screen when trying to go into Safe Mode. During the boot, I'll see some drivers load, and then blue screen appears. I know how valuable Safe Mode is, so I'd like to get this fixed.

The error is Bad_Pool_Caller and the stop code is 0x000000c2 (0x00000007, 0x00000cd4, 0x00000000, 0x0000034). The last time I used Safe Mode was several weeks ago when I couldn't get an HDMI Audio Driver to install in Normal Mode, but it would install in Safe Mode, but I don't really know if this is when my problem started. I googled this problem and read that it's usually caused by a bad driver or software, but not much info on how to identify the bad item. And yes, I uninstalled that HDMI driver but it didn't fix the problem. I've been building my own computers for some years now but have never run into something like this. Any advice would be appreciated.

Answer:Solved: Blue screen only in Safe Mode Boot

13 more replies
Relevance 89.61%

All -- any help you can provide would be appreciated. I do not have any desire to pay Lenovo $100 to walk me through the steps of recovering the system.

I have a lenovo ideapad y560 0646 - windows 7 64 bit.

Each time I start the laptop, I get the following error (after the introductory language that says - we're killing the startup to protect you, really, trust us ):

-- ntfs.sys

Then there's the other boilerplate language that it's not microsoft but you, really --

followed by

*** stop: 0x00000050 (0xFFFFF98001680000, 0x0000000000000000, 0xFFFFF8801c36344, 0x0000000000000000)

*** ntfs.sys - Address FFFFF88001c36344 base at FFFFF88001c2B000, DateStamp 4a5bc14f

If you can help by pointing to something describing the steps to restore the system, that would be great. Lenovo seems to think all hardware is fine but that the operating system is corrupted.

In short, I was using an air card connected to a PC Card Adapter - inserted in the laptop. Hit hibernate and quickly, without thinking, removed the PC Card Adapter from the laptop. Later, when hitting power on, the blue screen appeared and has not left.

I have tried to enter via safe mode, and that does not work.

There's extensive data on the hard drive that I need to take all practical steps to preserve before blowing it up.


Answer:Blue Screen - Cannot Enter Safe Mode or Any Other Mode

Welcome to SF! davidsawyer

Have you tried reinstalling the pc card adapter and then starting up to see if you can then safely remove it?

As far as the error message itself, "Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2 MS has a fix available at the page there for this type of error.

1 more replies
Relevance 89.32%

I'm repeatedly getting the blue screen of death, on my Dell latitude x300 XP pro SP3

The latest software event was an automatic update for IE. It was on restart that the screen started.


Tech Info:
*** STOP: 0x00000051 (0x00000001,0xE2179008,0x02566000,0x000001D6)

Now I can't even get it to start in safe mode, or safe with command prompt, or previous settings that worked.

I was able to get to some diagnostics and when it ran all "blue screen" tests they all passed.

As I watch it try to start in safe mode it always seems to hang when it gets to "agpcpq.sys" if that's significant?

I have some orig. discs, drivers etc. but not the system disk.

I downloaded the rc.iso - but couldn't get to recovery without BSOD.

I've run across some suggestions online but they all assume I can get into my system somehow.

I downloaded "UBCD4WinV350.EXE" and ordered system discs. I'm hoping that might allow me to boot to windows...?

Ideas? I'm open.

Answer:Solved: blue screen registry_error 0x00000051 no safe mode

15 more replies
Relevance 89.32%

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing


Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet


Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..

1 more replies
Relevance 88.45%

Okay, I've had my computer for two years, and over the years there have been minor problems, but nothing I couldn't work out how to fix within a couple of days, but for the past month or so my computer kept randomly shutting itself down, then a few days ago it when I tried to log in in normal mode the screen went black before the log in screen came up, although the noise to log in still came, and everything else seemed to be working fine. there's nothing wrong with the monitor or the connection, as in safe mode everything works fine, it makes one long beep, then two short beeps when i first turn it on, which I believe means it is a video adapter problem? I have tried replacing the ram, and nothing changed, I tried clearing out the dust, nothing changed, I tried running a virus scan all clear, I tried re setting the whole computer, and still no luck, so please, please help me? I have no idea what else to do????

Answer:Black Screen - Fine in Safe Mode

Please check the website of your bios provider to check the beep codes. If it is the display adapter, you may need to replace it.

1 more replies
Relevance 88.45%

Hello, Im running:
-Notebook Pc
-amd turion x2 dual-core mobile processor rm-72 (2.1ghz, 1mb L2 cache)
-250gb (5400rpm) Hard Drive
-1204 mb ddr2 sdram (1 Dimm)
-LightScribe Super Multi 8x dvd+rw with double layer support
-ATI Radeon HD 3200 graphics with shared graphics memory
-802.11 b/g WLAN
-5-in-1 digital media reader
-6-Cell Lithium-Ion Battery

Every time in turn on my computer a blue screen shows up for a few seconds real quick at start up, then it restarts the computer and does it again,I tried going to safe mode but same thing happens as well ,I tried pressing F8 for advance startup options but they did not help as well,Therefore i cannot repair my computer on safe mode because the blue screen shows up all the time... i tried checking diagnosis check for, Disk check, Start up check etc..
please help im really desperate on getting my files back...

I tried inserting the OS cd to repair it, but once done loading it restarts the computer and goes back to the same loop again with the blue screen..., Im also using a laptop so it would be hard to change the different parts of the hardware pls help I would be very happy if you can find a solution for this problem

Answer:Solved: Blue Screen Of Death Wont let me access safe mode

8 more replies
Relevance 87.87%

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

More replies
Relevance 87.58%


Last night i closed my laptop when it had about 2 mins of battery remaining. This is normally fine.

However, when i went to turn it back on again and went throught the 'windows did not shut down properly... choose a mode etc'

The screen went white after the little windows sign came up. I could not do anything like task manager etc.

Then i ran in safe mode and the screen loads fine etc and i get to the desktop.

I want to do a system restore but you cant do anything on safe mode -.-

Any ideas?


Craig :'(

More replies
Relevance 87.29%


I'm working on an emachines T1120 with 256mb of RAM. The problem is that no matter what I do I can't get it to boot all the way into Windows. On startup, I automatically get the Safe Mode screen. No matter which option I choose, it does the same thing: I get the initial Windows screen, then a blue screen appears with the following messsage:

Check with your hardware vendors for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. press F8to select advanced start up options, then select safe mode.

STOP: 0x0000008E (0xc0000005, 0x80576DCF, 0xA95E52A0, 0x00000000)

Begin dumping of physical memory.
Physical memory dump complete.

I don't have the Windows disk that came with this computer, but I have one from another computer running the same version of Windows. I'm not sure how to use the recovery option - every time I've tried I just get a c:\ prompt. Not sure what to do at that point.

Any thoughts?

Answer:Solved: On Bootup: Safe Mode Screen Then Blue Screen

13 more replies
Relevance 87%

Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

More replies
Relevance 87%

laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

Answer:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

9 more replies
Relevance 87%

After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

Answer:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

6 more replies
Relevance 87%


About two months ago my HP Pavilion 6654y Win7, 8GB, etc.,
started running extremely slowly in Normal Mode. It takes several minutes to respond to mouse clicks, etc.
Basically, it just hangs. But it runs "ok" for a minute or two while still rebooting.

In Safe mode it runs just fine.
I've tried everything I can think of to narrow down the problem, to no avail,
including numerous scans such as AVG, Malwarebytes, Trend Micro Housecall.
Installed UnHackMe to check for rootkits. Even got Reimage and ran it several times.

I've used CCleaner to clean things up, and also to clear out Startup programs
and disable most scheduled tasks, as follows,
(though it is confusing to me since I still see some of the process when started up in Normal Mode):

Yes HKLM:Run StartCCC Advanced Micro Devices, Inc. "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes HKLM:Run KillProcess Orange Lamp Software Solutions "C:\Program Files (x86)\KillProcess\KillProcess.exe"
Yes HKCU:Run HydraVisionDesktopManager AMD "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"
No Startup User Stickies.lnk Zhorn Software C:\PROGRA~2\Stickies\stickies.exe
No Startup User 3.3.lnk C:\PROGRA~2\OPENOF~1.ORG\program\QUICKS~1.EXE
No Startup User 1-Click Answers.lnk Answers Corporation C:\PROGRA~2\1-CLI... Read more

Answer:Win7 fine in Safe Mode, extremely slow responses in Normal Mode.

Please run Minitoolbox and include the List Installed Programs. Check HP desktop if it comes with a diagnostic test within windows or BIOS utility for memory sticks and hard drive and try running the complete test. Please post back if there are no such features as they would be provided. Try also doing some house cleaning for some dust and bunnies to make sure thermal events is not contributing to the problem.

11 more replies
Relevance 87%

I am looking for help 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
I ran minitoolbox and got the following error indications 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
========================= Devices: ================================
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

Answer:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

2 more replies
Relevance 87%


I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

Answer:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

6 more replies
Relevance 87%

Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet nothing has seemed wrong, I've also done a system restore to when my pc was working fine, but it still was happening, I saw on another post here that i should post my msinfo32 so here you go, Thanks.

Answer:BSOD only occurs in normal mode, Works fine on safe mode.

Just tried opening in normal mode again, got a blue screen within 2 minutes. Didn't open chrome, only programs i had opened was mozilla firefox, and startup programs

6 more replies
Relevance 87%

Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

More replies
Relevance 87%

all of a sudden Windows 7 became extremely slow in normal mode. This doesn't happen in safe mode.
The laptop now also makes 3 beeps on startup, but the beeps disappear when Windows login page comes up. The only thing I did is updating Java and the beeps started.
I'm sending in attachment DDS, OTL and ComboFix logs.
Thanks in advance for your help!

Answer:Windows 7 runs fine in safe mode, but very slow in normal mode

Hello maestrale,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.  1.Download AdwCleanerDouble click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select "Run as administrator"Click the Scan button.

Once the scan complete click Clean to finish cleaning any thing it has found.A logfile will automatically open after the scan h... Read more

28 more replies
Relevance 87%


From last 2 days I am facing constant crash in windows 7 normal mode (Lenovo notebook G580). but when I do boot the pc in safe mode with networking, crash never occurs. I am posting this thread in safe mode only from the same laptop. I have dmp file generated using verifier. and the same with provided exe here. I will try to upload both. I think some driver is causing the crash but can't find which one. please help to resolve this as I hope must not be the hard disk issue.

Answer:PC working fine in safe mode but crashes (BSOD) in normal mode

Quote: Originally Posted by amitshahc

I think some driver is causing the crash but can't find which one.

The thread title gives the exact impression. And it was a good step to enable verifier.

Now disable verifier.

Then ....
Update the SplitCam product: SplitCam free webcam software for video streaming and adding cool webcam effects

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus (MSC) and the touchpad driver SynTPEnh.
Apply > OK
Accept then restart.
Then run the laptop normally. Let us see any further BSOD crash dump after doing it.

1 more replies
Relevance 87%

My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

3 more replies
Relevance 87%

ok my pc works like it should in safe mode but it doesnt in normal mode im getting annoyed with this as i have to put internet filters on my pc to block nasty sites and i ahve a feeling that disableing acces to services.msc and gpedit and also changing the safe mode boot in bcedit on cmd may have something to dow ith this im not sure please help

Answer:windows runs fine in safe mode but normal mode is broken

There are many situations where Safe mode can work well and the normal mode hangs, it may be a suspect/culprit of a hardware/software.

Try the following possible steps for diagnosis in safe mode

1) Go to Control panel -----> Device Manager ------> then check for warnings or error marks which makes the hardware made trouble thus your OS freezes;/ try to uninstsll then check if still persist.

2) Go to Start Menu ----> Click Run -----> then type msconfig -----> go to services and startups then try to untick any possible problems, assume it should not be from Microsoft. Check if still persist.

This option managed to fix by most users which going to BIOS by tapping del key or f2 key (depends on the manufacturer default key command) then change all settings by default, restart and check if still persist.

This link has been label SOLVED upon the problem by a user:

1 more replies
Relevance 87%

Hi guys,

I am having this problem since couple of days, my wireless internet connection is working fine i can go in my messenger but i cant browse any websites at all in normal mode.. i tried piniging these websites it comes back fail. but it works totally fine in safe mode, pls pls help me out as I have to study for my exams.

Thanks guys

Answer:My internet not working on normal mode but works fine in safe mode PLS HELP

10 more replies
Relevance 87%

Hello everyone.  I am trying to fix my mom's computer but have so far been unable.  The laptop is running but it is incredibly slow.  When I first got on it a bunch of pop ops took over the screen.  The computer would randomly go to other sites on it's own.  It would go to a search sight called "clarosearch".  Worst of all, it's incredibly slow.  For example, from the desktop, it take about 45 seconds for the IE window to open when I click on the icon.  It takes about that long to navigate to a page and so fourth. I downloaded and ran a registry cleaner, spybot search and destroy, malwarebytes, and ad-aware.  These found a bunch of problems and cleaned some up, I guess.  The pop ups are gond and so is the strange search site, but the computer is still running just as slow.  It's a paperweight.  Getting another computer isn't really an option right now as my mom is unemployed and we're actually trying to get her resume online but we can't even do that right now with the way the laptop is acting.  I downloaded hijackthis and ran a scan.  Here is the log.    Oh, and as the subject says, the computer runs fast and fine in safe mode.  Please let me know if there is any other info that is needed as I'm not sure what to provide.  Thank you in advance for any help or suggestions you can provide.  Logfile of Trend Micro HijackThis v2.0.4Scan saved at 6:26:57 PM, on 4/26/2014Pl... Read more

Answer:Windows XP Laptop very slow in normal mode but fine in safe mode

Hello scoobyjax,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***1. Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***2. Download OTL to your desktop.Double click on the icon to run it.Vista / Windows 7/8 users right-click and select Run As Administrator.Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Check the boxes beside LOP Check and Purity Check... Read more

3 more replies
Relevance 87%

Not sure what I have stumbled upon here. Was trying to download some music from SugarSync that I had from another PC, realized I did not have a music player installed and tried to download VLC and that's when things went bad.
I had run my Anti-Virus (Avast ) and it found nothing,
I just now opened it (in safe mode) to obtain the official name/version and found it to display a large red banner declaring I am unprotected and the Avast service turned off.
None of those controls on that panel work 
Am assuming some infection did this as I did not turn it off!
When I clicked Scan it displays "Unable to start scan. There are no more endpoints available from the endpoint mapper"
This is an Asus G73JW Laptop
Windows 7 SP1
I use
Avast Internet Security
Spybot S&D
Any Idea as to what I have run into here?

Answer:Fine in Safe mode, but in normal mode, icons and Startmenu don't work

Have you performed a System Restore recently?
Download your version of Avast, but don't install it yet.
With the computer offline use the Avast uninstall utility to uninstall your current installation.
Once you have uninstalled the old version, install the version you downloaded.

2 more replies
Relevance 87%

Honestly, I really don't know where to begin. Every time I try to run my computer in normal mode it restarts and gives me options to run in different safe modes or try normal mode again. My computer runs perfectly fine in safe mode. I haven't added any new programs. It's been this way for some time. I'm currently running sfc /scannow to see if this helps, which I seen it helped on a similar forum on bleepingcomputer. If anyone has anything else to contribute, please feel free.

Answer:Computer runs fine in safe mode but restart when run in normal mode

This is what it's telling me.

3 more replies
Relevance 87%

Hi,I have very strange problem.My Desktop is running fine in safe mode.But when i try to boot in normal mode it restarts again and again.What i tried to fix the Prblm ?System Formatted several timesTried different OS like vista, XPTried changing graphic cardfull syastam scan by kaspersky and bitdeffenderPC configurationCore 2 duo 2.2 GhzIntel 965RY desktop board2 GB Single DDR 2 667 Mhz Kingston MemorySeagate 320 GB sata Hard DriveN-vedia 7400 GT 512 MB graphics CardPLz help.

Answer:Computer running fine in safe mode but restarting in normal mode

you try format OS.. then install fresh  window XP..

7 more replies
Relevance 87%

My performance is 30 Mbps download, and between 0.3 and 2.0 Mbps upload. If I start in safe mode with netorking, I get download and upload speeds of 25-30, my contracted speeds. Obviously, something loading in the full mode interferes with upload speed. I have tried restarting in safe mode with all of the items checked in the services and programs tabs in msconfig, and still get excellent up and download speeds. How can I figure out what is interfering with my upload speed in normal mode, but not in safe mode?

Answer:Poor upload speed in normal mode, fine in safe mode

Use msconfig to determine what is causing the problem

How to use msconfig in Windows 7

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab, record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.

6 more replies
Relevance 87%

I'm not sure what causes my BSOD. The errors range from BAD_POOL_HEADER to ntfs.sys to drivers-something.

I am currently running Safe Mode with Networking and things seem stable.

I ran Anti-malware (nothing found), VIPRErescuescanner (nothing), fakereanfix (didn't help), ComboFix (probably made things worse).

Are my drivers up to date? No, probably not, but at this point, I'm scared to change anything else.
Is my windows 7 up to date? No updates installed since Jan 2012, I'm too scared to update anything lest I cause more BSODs.

Minidump attached in next post.

Answer:BSOD in normal mode (various errors), Runs fine in Safe Mode

minidump per SF_Diagnostic_tool

8 more replies
Relevance 87%

It's my first post here, so hey all.
I don't know if it's the right section for my problem, so sorry if it's not.

I've got a problem with my PC. Yesterday, my PC has started working really slow, and the sound ''lagged'' aswell. I've tried running Quake 3, but it was hanging after few secs, tried it a few times, while Starcraft was running fine for around 1 hour, and no hanging or restarts. I've tried reinstalling Windows (I have Windows XP Pro.), and the PC didn't work slow anymore, but it STILL was hanging in normal mode and in Q3... So, I've tried to run antivirus scan, and defragmenting, but during the defragmentation Pc hanged. I restarted it and it took really long to load Windows.. And the sound was lagging again, with PC running slow again. Tried reinstalling the windows again, but after some time the same thing happens. Tried formattic drive C:, and reinstalling windows, but after some times the same thing occurs. So... It takes really long to load Windows, the sound lags, everything is working slow, and after a few seconds it hangs on pretty much every game, just Starcraft works fine. Hangs while just in Windows, doing nothing, too. I took a log from HijackThis, but only in safe mode... It just hangs in normal, so sorry for this. =/ I run Spybot search and destroy in Safe Mode, it found like 6 things and I deleted them, but it didn't help. So, I could really use some help, and I'd appreci... Read more

Answer:PC working slow, and hanging in normal mode.. fine in safe mode,

Welcome to Major Geeks!

It is very unlikely that your problems are related to malware especially if you have already formatted.

However if you want to be sure there is no malware then please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

8 more replies
Relevance 87%

Hey guys I've checked through some of the tuts and what-not on this forum and still can't find a way to get me out of trouble..
i turned my computer on yesterday (23rd September) and there was an automatic update. Ever since the update my computer has been extremely slow (will take several minutes to open firefox -or anything for that matter). I booted safe mode and it's running fine. I opened up msconfig and did a clean boot but the problem was still there.
It's a fairly new build and I was stupid and forgot to get a virus protection i can't install it in safe mode either..

Can anyone help?

Answer:Explorer running slow in normal mode, fine in safe mode.?

Windows Defender Offline

9 more replies
Relevance 86.71%

This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

19 more replies
Relevance 86.71%

I started having said problem during virus removal.
I had removed multiple virus via malware, SAS, aSquare, combofix, and, I could not connect to any websites.
Via my wireless connection, windows said my signal strength was good and it was connected to the wireless network.
I tried pinging different websites like,, etc and all my requests timed out.

So I decided to trouble shoot.
Booting into safe mode w/ networking worked fine. I was able to ping and connect to websites via Internet Explorer.
I ran SpybotS&D, and it removed a win32.agent and some sort of malware that had firewall in the name... forgot exactly what it was, and I don't have the log on hand.
Anyways, after this removal I tried again to ping website like,, etc, and the ping worked fine.
However, I still could not connect to any websites via Internet Explorer. I tried reinstalling IE, but its the same story.
During this whole process, I have been able to use Internet Explorer succesfully only in safe mode.

Any ideas? I doubt it is a virus directly causing my problems. It's had a thorough cleaning. Maybe some left over wreckage?
I doubt its a firewall issue. CA's personal firewall is installed on the machine. I know CA antivirus is running in safe mode, I'm not so sure if the firewall does or not. I'm assuming it does.
I don't know where to even start on this. Any help would be appreciated.

Answer:Can't browse in normal mode, works fine in safe mode.

Hello,You should not browse in Safe Mode because your security programs do not function in safe mode which means that more malware finds its way onto your computer.This issue is related to the issue you have posted here: Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response ... Read more

1 more replies
Relevance 86.71%

Is it possible for a video card to produce perfectly fine video in safe mode...but when I try to boot into normal mode...I get the XP splash with a bunch of blue vertical lines running through it...It looks like a blue pinstripe suit!! Then it flashes a very quick bit of a BSOD, then it reboots!!

The only thing I can think of is when I changed over into my new case...unplugging the SATA hard drive...but I've never had that problem before!!

Any Ideas!!??


Answer:Video, normal mode, fine

I'd love to know what that BSOD said. Can you turn off automatic reboot?

Just click the Windows key + Pause/Break
or right click on my computer and select properties
Or go to control panel and doubleclick system

Then go to the Advanced tab, the select Settings under "Startup and Recovery", next uncheck the box next to "Automatically Restart" within the System failure box.

Then make it crash and tells us what it says.

Another thing to try is perhaps some program at startup is causing you problems.

Bring up msconfig (start, run, msconfig (enter))
Select the radial button "Selective startup" and uncheck the box next to "Load startup items". Reboot and see if you can play the video. If you can play the video then one of those startup items is causing a bsod.

Good Luck!

5 more replies
Relevance 86.71%

2 days ago my computer randomly froze up when I had a few chrome windows open and a few other applications. The mouse can move around but nothing on the screen is responsive. I figured it was a one time thing and forced shut down and rebooted. It again froze up about 3 minutes later and now every time I use it it freezes from within a few minutes of logging in to up to an hour. Even if I just log in and don't touch anything it will freeze at some point in time. Last night I used it for 6 hours and thought everything was fixed but when I woke up it was again frozen. It also seems to be lagging a little when opening new tabs and applications which it never did. It works fine in safe mode and stayed on for over 24 hours with no problems.

Dell Vostro laptop
3ghz 2GB RAM
250GB HD 50% full

What I have done:

Restored to a date of last week when everything was working - didn't help
Ran updated versions of AVG and Malwarebytes - clean and didn't help
Turned off all start up items in MSCONFIG - didn't help
Turned off all non microsoft services in services in MSCONFIG - didn't help
All the drivers in my device manager seem to be working as I see no exclamation points or anything

I googled around and tried to figure it out on my own but can't seem to figure it out so if anyone has any ideas I would love to hear them. If you need any more information please ask and I will provide. Hope it was clear and concise.


Answer:XP freezing in normal mode working fine in safe mode

Please check the Event Viewer to see what errors are showing up at these times. Each error has a date and time.Go to Start> Run and type in eventvwr.msc then press Enter.When the Event Viewer opens click on Applications in the left pane. If you double click on an error a description of the error will open. Click on the copy icon, (the copy icon is highlighted with the red square in the picture below), once this is done you can right click and paste this description. Please post the error description/s in your next post in this topic.

7 more replies
Relevance 86.71%

Hello everyone. I have a Compaq SR1954NX Desktop computer that I recently reformatted and installed Windows XP Pro SP3 on. After installing some games and applications, a few days later I shut the computer off for the night. Upon the next morning my USB Mouse, a Creative Fatal1ty 1010, stopped working on it. If I unplugged it and plugged it in a different USB port, it would say "Found device, Creative Fatal1ty Mouse, Your Device is now ready to use." However it still would not do anything. However, upon entering safe mode, it works fine.

I reformatted after this, as I thought it was my mistake, and had only installed one or two small games. However, it just happened again.

Can anyone here help me with this? Thanks in advance.

More replies
Relevance 86.71%

ok... my father is begging help here.

he has a ctx computer, specs:

amd k6-ii 266mhz proc
~4gb hdd
unknown ram
integrated graphics
integrated sound

Father is trying to get some files off of the thing before resigning it to davy jones' locker, but is having a little trouble doing so.

when he boots into safe mode, the computer will function properly and everything's perfect. but if he tries to boot into regular mode, everything is fine until he clicks on something. then the screen blanks and redraws w/in a couple seconds, with no other effect... the clicked-on app, file, or folder won't open to save the planet.

i recall there being a clump of psu cables near the cpu hsf... i say that it's the cpu or northbridge overheating, and he says that i am crackers, it's gotta be a mem conflict within windows.

what do you guys think? is it the cpu overheating? the northbridge overheating? a soft mem conflict? or something neither of us are thinking of?

Answer:runs fine in safe mode but dies in normal mode? help???

How about plugging the drive into a spare IDE cable on your machine?

14 more replies
Relevance 86.71%

Recently purchased this all in one PC on second hand. It initially had Windows 7 Home Premium 64 bit Japanese OS. I installed Windows 7 Ultimate 32 bit English OS after purchasing and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But got BSOD many times. Thinking of Hard drive issue, changed the hard disk first time with another used one and next time with newly purchased one.

All the time installed Windows 7 Ultimate 32 bit English OS and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But in all 3 hard disks getting the BSOD error.

Installed Microsoft Security Essentials each time and checked for virus. Ran Dell Diagnostics downloaded from Dell website and found no issues.

Got "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D" error on Event viewer many times. After searching some forums deleted MSE.

Ran the SF diagnotic utility and uploading the file for your reference.

Please help me to overcome this issue.

Answer:BSOD in Normal mode but works fine in Safe mode

Attachment in the first thread is SF Diagnostic Tool run in Safe mode.
Attachment in the current thread SF_02-09-2013.rar is SF Diagnostic Tool run in Normal mode. (Somehow no BSOD during this short time, able to get the file and post it).

Hope this will help.

2 more replies
Relevance 86.71%

Working on this one for a friend.

Vista home sp2

It will boot into safe mode and work fine. reboot to normal and we get the login screen once clicked it will start loading into windows but goes to a black screen with the pointer showing and would give an error on loading nvcpl.dll, I have used safe mode to turn off the Nvidia control panel on startup but now just get a black screen and pointer. I can Cnt Alt Del and get to the Lock, switch user, task manager, screen.

No signs of malware or virus.

Kind of stumped on this one.


Answer:Black Screen With pointer Boot to safe mode fine

First step would be to download and install the latest video driver from the nvidia website. If that doesn't work we'll try a clean boot using msconfig.

10 more replies
Relevance 86.71%

The problem started within the last week or so in my win vista home basic on a a dell inspiron 1501 laptop. The windows boots fast and gives me the log in screen. I put password and hit enter. Now it shows the text "welcome" with a revolving icon. Wait forever but can't log in. Have to hold down power button to shut it off.

If I start in safemode with/without network, everything is fine. It allows me to log in in seconds.

I use ccleaner and there is absolutely no extra or bare minimum items in startup. The computer is wel maintained , clean of junks and I don't use resource hog softwares. The system is 3Ghz and 1.5GB RAM.

I would appreciate if anyone could help. I can provide more info if needed.

Answer:After logging in welcome screen stays forever but can log in fine in safe mode

run an antivirus scan in safe mode.

if that doesnt work, try doing a windows repair from the startup disk

also run sfc /scannow

5 more replies
Relevance 86.71%

I have an eMachine -T3304 running on XP. The screen keeps going black and then open in safe mode. This has been happening periodically, could be hours after boot up or could be right after. Today it's blinking off and on every few minutes. I replaced the monitor thinking that was the problem, but no change. HELP! Thank you

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Sempron(tm) Processor 3300+, x86 Family 15 Model 44 Stepping 2
Processor Count: 1
RAM: 734 Mb
Graphics Card: NVIDIA GeForce 6100, 128 Mb
Hard Drives: C: Total - 90985 MB, Free - 51278 MB; D: Total - 4399 MB, Free - 2778 MB;
Motherboard: First International Computer, Inc., K8MC51G, PCB 1.x, C566186233
Antivirus: System Shield, Updated: Yes, On-Demand Scanner: Enabled

Answer:Boot fine - Screen goes blank periodically then into safe mode

Sounds liek you have an overheating issue. When is the last time you cleaned out your fans? Regooed the processor?

If thats not the cause, then I would say its probably a virus or malware, or the power supply is on its way out.

3 more replies
Relevance 86.71%

I think this is where I should be posting this. I'm booting fine in safe mode, and it will be ok booting normal until I get to the desktop. Once I get there, I can see my desktop but it has lines across it and I'm not sure what's happening.

More replies
Relevance 86.42%

I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

Answer:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful:

1 more replies
Relevance 85.84%

Everything was fine until yesterday morning when my PC locked up and was
forced to do a hard reset with power button. restarted and worked for around 5 mins before doing same, this happened 3 or 4 times before finally
got a blue screen with error 124 ?
Seemed to only lock up when I started a browser either IE9 or Chrome, Ran Malwarebytes it found some stuff but seems to freeze before completing removal. Ran CCcleaner, Ran Spybot S&D, ran avg scan, deleted and reinstalled graphics card drivers as I noticed windows had updated during the night, opened up and hoovered out all dust around fans. downloaded speedfan to check temps, GPU was 62degrees rest were all around 35.
everything works in safe mode with networking, no lock ups, can use any browser fine. this makes me think it must be driver/software/malware/virus related ?
downloaded Hitman in safe mode and ran it, removed a fair bit but still no fix.
did a hard disk defrag, no joy,
System is an Advent, running Vista Home Premium, Service Pack 2, Intel Core 2 quad cpu @2.40GHz 2.00GB RAM, 32bit system
Typing all this in safe mode, can boot and run most things in normal mode but starting any browser is sure to lock it up ??
As a photographer I am lost without my workhorse desktop machine

hopefully included all I know just now


Answer:Pc Locking up in normal mode but fine in safe mode

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback :
Website :
Blog :

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Andrew [Admin rights]
Mode : Scan -- Date : 04/16/2013 00:03:05
| ARK || FAK || MBR |

Bad processes : 0

Registry Entries : 1
[TASK][SUSP PATH] RunAsStdUser Task : "C:\Users\Andrew\AppData\Local\gameflakeSA\bin\\GameFlakeSA.exe" [x] -> FOUND

Particular Files / Folders:

Driver : [LOADED]

Extern Hives:
-> F:\windows\system32\config\SOFTWARE
-> F:\windows\system32\config\SYSTEM
-> F:\Users\Default\NTUSER.DAT
-> F:\Users\Mcx1\NTUSER.DAT
-> F:\Users\Mcx2\NTUSER.DAT

--> C:\Windows\system32\drivers\etc\hosts localhost
::1 localhost

MBR Check:

+++++ PhysicalDrive0: Hitachi HDT725032VLA360 ATA Device +++++
--- User ---
[MBR] 00c7f93d1eaf97744ceab3209a93e38c
[BSP] 440213241063d1b64c1e2b52c0453d88 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 5500 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset ... Read more

4 more replies
Relevance 85.84%

my windows xp is not working in normal mode.. black screen comes up with cursor but it works fine in safe mode, safe with networking
I tried registry repair through some software but nothing worked out yet
plz help me out

Answer:Xp working fine in safe mode but notinnormal mode

Hi twistad_rulz,

When was the last time your computer worked successfully? Try performing a "Check Disk Repair" and see if this process will resolve your computer issue. Here is the link to the instructions on how to perform a check disk repair: How to perform disk error checking in Windows XP

13 more replies
Relevance 85.84%

normal mode takes 30 mins to load Firefox, all programs continually freeze  every couple of mins, took 2 hours to start eset online scan.
Safe mode is fine, i went to msconfig and selected only ms starup and problem still remains
can anyone help??
I've used this site for amazing work before, any ideas?
I'm in safe mode at the moment as its the only way my system works., I've ran malwarebytes, spybot and in the middle of running eset online scanner

Answer:Win 7 64, safe mode fine normal mode unuseable

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 

2 more replies
Relevance 85.55%

Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day

More replies
Relevance 84.39%

Hi there.
Am trying to fix an issue with my girlfriend's computer - was running fine, no changes made to it in the last two days; came back after lunch and suddenly the internet connection conked out.
Connection is via WiFi - router is detecting a connection when connection attempts are made; but no internet is detected on the computer side of things.

Specs as follows:
Dell XPS L511Z
Intel Core i5-2450M CPU @ 2.50 GHz
Running Windows 7 64 bit - Service pack 1
This is the config when running from Safe Mode with Networking

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : CK-DellXPS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 ... Read more

Answer:[SOLVED] Internet not working - connection fine in Safe Mode with networking

Hi, in normal mode go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt (copy paste)

ipconfig/all> 0 & notepad 0 & systeminfo> 1 & notepad 1 & netstat -r | more> 2 & notepad 2 & tasklist> 3 & notepad 3 & tracert> 4 & notepad 4
press enter a notepad will open, in taskbar there will be other notepads open and please post all in your next response.

5 more replies
Relevance 84.39%

I'm running Vista Home Premium 32-bit on an HP Pavillion E6400.

Out of the blue, Windows will not boot up, and immediately upon the boot attempt I get a series of veritical white lines in groups of four all the way across the screen. Some of my online searches would indicate that's the graphics card, HOWEVER, I can boot into Windows in Safe Mode with no stripes. Does that rule out the graphics card problem?

I did a System Restore to before the last Windows update (about a week ago), and it did no good.

I also tried "Restore to last known good setting," and it had no effect.

I do get a blue screen while booting up, which CURRENTLY says "PAGE_FAULT_IN_NONPAGED_AREA" and "Technical information - STOP: 0X00000050 0X9CA3FDC0, 0X00000001, 0X8C9A81F3, 0X00000002)

But yesterday I got a different blue screen message. It said nothing about the page fault, just that a problem had been detected and "STOP: 0x0000008E (0xC0000006, 0x8C9B32D1, 0x89E788F4, 0X00000000)" and "nvlddmkm.sys - Address 8C9B32D1 base at 8C80D000, DateStamp 4563d..." (My photograph got cut off after that point, and I can't rephotograph since I'm no longer getting that message).

This all actually happened about a year ago and it seemed to fix itself after a few days, or my mulitple attempts at Startup Repair finally worked.

Not sure if there's a connection, but this time it happened after I installed three new programs, all within a few hours of each other... Read more

Answer:[SOLVED] Windows won't boot, vertical lines, but fine in safe mode

Hi did you ever update or reinstall your graphics card, you could try revo uninstaller to remove the programs Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

15 more replies
Relevance 84.1%

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 83.81%

Hello i know u guys prob get alot of first timers asking for help, so if u can please help me id be greatful.

Im running windows xp media center and the other day i noticed after hitting power my pc never went into the desktop it was stuck on a black screen after windows mode, so i tried defrag,reg clean,driver reset/updates,spyware,malware, virus scans and nothing. so i just wanted to try removing my anti virus (webroot internet esstentials) and it booted up fine after removing it in safe mode. so i thinking it was just webroot i installed norton internet security and it booted ounce fine but after the next morning it went black again after windows load and repeated the steps and it worked after i got rid of norton. does anyone have any ideas?

p.s. i did have a malware infection a couple of months ago but my pc has been running great after geting it with anti-maware bytes. and my graphics card is running fine now in norm mode. also of note my pc is showing 2 cd drives, if that might be the prob, my driver updater is also not working uniblue.

Answer:Black screen after windows load, fine after i deleted my anti virus in safe mode.

Try MSE or Avast. I'd never install either webroot or norton on my pc. MSE and Avast are both free and let me know if it still crashes with one of them. :)

8 more replies
Relevance 83.52%

GreetingsI have a BSOD situation and rather than piggyback off of another person's problem/advice, I thought I would be wisest to create a thread of my own.  Since I'm no expert, I figured the subtle differences of the problems may go unnoticed by me, and result in a botched fix.  Anyhoo...Lately I've been rocking the Blue Screen at Start-Up, which most often occurs directly after logging in.  I'm able to run in Safe Mode and ran an AVG scan right after this started, the results of which are below.   After that, I was able to log in and run in normal mode and ran a SuperAntiSpyware scan which came up empty.  I soon after got the BSOD again though, so I'm back to SM. Since the AVG results are old, I'm going to run another AVG scan now and include those results in a follow up post, in the case that there had been a change.  But I wanted to get this thing started sooner rather than later. Any advice would be much appreciated since I'm clueless at diagnosing based on scan results, and I'm not sure which are the best programs to use anyway.  Thanks.

Answer:Blue Screen unless I run in Safe Mode

I deleted the log. BSOD's are not always (or even usually) caused by malware. Let's see where we are before assuming one way or the other. Also, I've moved this to the Windows 7 forum, but please tell us what your OS is so I can put it in the right place. Thank you.Download BlueScreenView: downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

7 more replies
Relevance 83.52%

Ok, so i have an HP G62 and I was playing League of Legends on it. All of a sudden the game freezes and doesn't respond to anything. I have to force shutdown and i tried it 2-3 more times, each time it does the same thing. I have played the game the night before and it was never a problem. So i do some windows updates thinking maybe i needed to update my graphics cards drivers, and it turned out there was an update but from that moment on, after i restarted and tried to log on I would just get the blue screen crash memory dump. It would happen right after the windows logo pops up on the screen and the only way i was able to access anything on the computer was going into safe mode with networking. I tried doing what I could from there and this includes repair and recovery with no luck. So i decided to cut my losses and restore factory settings, it did that no problem but again when i tried to log in to finish it it would just crash with that awesome blue screen again. Now i can't even get into safe mode because i need to finish restoring. I can't log in at all. Please someone HELP!

Answer:Can only log on in Safe Mode [Get blue screen otherwise]


Can you tell me what the stop code is or was ?

9 more replies
Relevance 83.52%

Hello, Ive had my laptop just over a year now, and have had no problem with it till yesterday. I recently installed a new printer and three days later all I get is the "blue screen of death" I have tried starting with repairs and it says there is no problem. I tried starting it up in safe mode, safe mode + networking, and safe mode + command prompt and continue to receive the blue screen. Can anyone help?

Answer:Blue Screen in Safe Mode

Try "Last Known Good Configuration (advanced) "

if not work

Try "Disable automatic restart on system failure "

and post back the error message here .

1 more replies
Relevance 83.52%

My computer can now only run in safe mode (not with networking)~

Please help!!!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880014F35D6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
Log Name: System
Source: Service Control Manager
Event ID: 7001
Level: Error
Keywords: Classic

Answer:Blue Screen ~PLEASE HELP!!!~ Can only run in SAFE MODE

Are you able to upload the Minidump files? These are located in your Windows folder under Minidump. You can just zip them up and add them to your post. This should help establish the problem.

2 more replies
Relevance 83.52%

hi every1,
i am reduced to using my sister's computer to post this thread!!! this morning, i turned on my computer and it said i had a software/hardware change that may have caused windows to not start successfully. i chose start windows normally at first and it went to a blue screen of death!! it flashed away in a second so i couldn't read it.

it restarted itself and when it came back to that "windows did not start" etc, i chose start in safe mode, and it went back to the blue screen which then flashed away again and restarted itself. i've tried both the other 2 options to see wat would happen and yes, the blue screen returned on both occasions with safe mode and networking and safe mode with command prompt. basically, i can't access my computer AT ALL

any help would be appreciated greatly and thanks in advance to anyone who can get me out of this ordeal!

Answer:Blue screen and no safe mode!

12 more replies
Relevance 83.52%


sorry if this has been covered (but cant seem to find anything in the search which is the same)

i get a blue screen when i select my login (windows xp professionol edition) even in safe mode

this is what it says

STOP: 0X0000008E (0XC0000005 0X80550CAD 0XF4F35968 0X00000000)

0X0000008E far as i can find i guess this is something to do with a driver?

as for the rest i dont know as i cant find any numbers the same as mine

is the anything on the computer while star up that i can see what is failing?

thanks for any help

Answer:blue screen even in safe mode

No easy solution.Windows XP Common Issues Introduction to Windows NT Stop Errors - Aumha, STOP Messages - Windows XP Stop Errors - Windows XP Stop messages - Louis

2 more replies
Relevance 83.52%

I'm working on a friends Dell that obviously has viruses. When i try to open Internet explorer it closes as soon as it opens. I need to do this to get to the website of the virus sofware that I prefer to download it. So I tried to log in Safe Mode, but I get a blue screen that says bad_pool_caller and at the bottom has some codes, one of them is STOP: 0x000000c2. Can anyone help me?

Answer:Safe Mode gives Blue Screen

You can try getting into the Administrator account. In there you might be able to access the internet. BTW, If your friend has viruses Internet Explorer is not going to help much. Almost anything is better than IE.

Go to Control Panel \ User Accounts \ "Change the way users log on or off"

un-check both of the boxes and click "Apply Options"

Log off

Log on with the name "Administrator"

try messing around in there...

also if your friend has a firewall it is possible the firewall is set to deny access to certain programs or internet use.

5 more replies
Relevance 83.52%

I have a virus on my computer and it was recommended that i restart it in safe mode and do virus scans. So i tried to restart my computer in safe mode. I went to start then msconfig then to boot.ini and then clicked safeboot. Now everytime a restart the computer it goes directly to the screen where you can pick safemode, safemode with prompts, etc. No matter which selection i pick, once i pick it, a blue screen comes up saying i have an error and i need to check CHKDSK /F and at the bottom of the screen it has
0x0000007b (0xf789e524, 0xc0000034, 0x00000000, 0x00000000). please help.

I have a windows XP.

More replies
Relevance 83.52%

My laptop was infected with a malware viruus earlier today. I ran SpySweeper, MalwareBytes, and Symantec Anti-virus, and that seemed to get rid of the virus. HOwever, when I try to get into safe mode, I get a blue screen. The blue screen has practically no text, just a question mark (?) and something that looks like a corner of a box. I have run ComboFox and I will include that log along with the hijackthis log
Note: I had a similar problem last month, which is why I checked Safe Mode. After running Combofix I was able to get into Safe Mode, but this time is different. I never finished the responses from my last post because the motherboard died or something.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:19 PM, on 11/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:... Read more

Answer:Blue Screen in Safe Mode

ComboFix 09-11-28.03 - Jessie Morgan 11/28/2009 19:19.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1307 [GMT -5:00]
Running from: c:\documents and settings\Jessie Morgan\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
Infected copy of c:\windows\system32\autochk.exe was found and disinfected
Restored copy from - c:\windows\system32\dllcache\autochk.exe
((((((((((((((((((((((((( Files Created from 2009-10-28 to 2009-11-29 )))))))))))))))))))))))))))))))
2009-11-28 17:32 . 2009-11-28 18:50 -------- d-----w- c:\documents and settings\Jessie Morgan\Local Settings\Application Data\gmilby
2009-11-28 14:35 . 2009-11-28 14:35 -------- d-----w- c:\program files\Youdagames
2009-11-27 01:20 . 2009-11-27 01:20 -------- d-----w- c:\program files\Westward
2009-11-27 01:20 . 2009-11-27 01:20 -------- d-----w- c:\program files\Common Files\Sandlot Shared
2009-11-25 14:32 . 2009-11-25 14:32 152576 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-25 14:32 . 2009-11-25 14:32 79488 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-23 15:02 . 2009-11-23 15:02 5562672 ----a-w- c:\documents and settings\Jessie Morgan\Application Data\TVU Networks\AutoUpgra... Read more

1 more replies
Relevance 83.52%

BLUE SCREEN  SAYS:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Disable or unistall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.Technical information:***   STOP:   0x00000024 (0x001902FE,0xF89EED4, 0xF89EE0D0, 0x83269805)--------I've tried almost every option and it always leads me back to this blue screen.HELP PLEASE, THANKS TO ALL THOSE WHO REPLY


For this STOP Code, you would boot to the Windows XP recovery console and run the chkdsk utility against your boot and/or system volumes.  Normally, you would use the command "chkdsk /p /r".  The utility was not designed to be interrupted so don't interrupt it - or you could further corrupt your file system.See Recovery Console Commands and Description of the Windows XP Recovery Console for advanced users.If you didn't install the "Recovery Console" to your hard drive previously, you would boot it from the Windows XP Install CD (Not a restore/recovery CD).  If you don't have a Windows XP Install CD you would either borrow one or write (not copy) the following Recovery Console iso image to a bootable CD-R.Another option is to remove your hard drive and "slave" it to a working Windows XP system to run the "chkdsk" utility against the volumes on your drive.  While slaved to an operational system you might want to backup/save any data you can't afford to lose.

9 more replies
Relevance 83.52%

Whenever I turn on my laptop I get a blue screen with the error of 0xc000021a and this one time I got the error bthport.sys missing or something.

I've tried running it in safe mode but I just goes blue screen again. I looked over the internet and I found this command to do on the command prompt that was supposed to scan through my laptop for corrupted files but nothing came up. After trying that like 3 times I decided just to clean my PC exept for Windows. (I dont really mind the files I would loose.) When I did that I just said an error has occurred before even starting to clean out.

I have no idea what to do, pls healp.

More replies
Relevance 83.52%

HI folks,

First post here, and looking for some advice for a complete PC/Software/hardware novice....

My Girlfriends lovely laptop will not boot up into windows....
Blue screen of death appears...
with the following info (not sure how much is relevant / irrelevant???)

"IRQL not less or equal"

0x0000000A (0x80EE5FF0, 0x00000002, 0x00000000, 0x805218D4)

I can't start into safe mode either... screen freezes with all the MS-DOS lines...???
And last trusted version of windows doesn' help either...
I don't know if she's updated anything recently or installed anything???

Any guidance or info MUCH appreciated...

"Get a new GF / PC" is not what I'm looking to hear!!!

Answer:Blue Screen No Safe mode

7 more replies
Relevance 83.52%

I am fairly experienced with computers and have been working off and on as a technicial since Windows 3.1. I can usually figure something out with enough searching, but I am stummped here. It helps that I got out of most tech work and went into programming full time about 6 years ago.In any case, I attempted by first Windows 8 upgrade from Windows 7. I used the downloaded installer. It seemed to go fine, but I got excited and made the rookie mistake of trying to updated too many of my apps before rebooting -- even thought they had not, to my recollection, asked for a reboot. Now all I get is a blue screen displaying INTERRUPT_EXCEPTION_NOT_HANDLED. I finally found the way to get into safe mode, and it does the same thing. Here are the pertinant details:Windows 8 Pro x64in-place upgrade from Windows 7 Home Premium x64HP laptop dv6-2173cl4 GB RAM, About 500GB HDD with about 90GB Free space remainingHere are some of the things I stupidly installed without rebooting:Latest NVIDIA driverComcast Constent Guard (uses Norton 360 and other tools), including, apparently, an AntiLoggerWindows Phone 8 SDK, which has its own set of dependancies it installsI haven't made a mistake like that in many years and, while I was glad it was to my own machine rather than someone elses, I would really like to be able to boot it again.Thank you for your help. We all get stuck once in a while -- that is how we learn.EDIT: I did read through the instructions for posting about BSOD, but the... Read more

Answer:Blue Screen even for Safe Mode


If you did not connect any new hardware to the system then that is probably a device driver error. If it is also happening in Safe Mode then it is probably a device driver loaded by a service that is marked as BOOT START.

If you can get to the option to choose safe mode then you should be able to do this.
Check out this tutorial and see if you can get to the System Restore part (basically, choose System Restore instead of Windows Startup Settings in the Advanced Options screen)...

You may have a restore point that will take you back to prior to you adding the item that is causing the blue screen.


15 more replies
Relevance 83.52%

I will start with a post in this forum because I don't know where else to begin. I did have a malware problem, but my wife had logged online before I had a chance to start repairing it. I fear I may be really screwed now.

When I turn on the computer it asks if it should log in normally and then it goes to the flying window marquee and appears to be loading files. However it hangs up at this point.

So I restarted the computer and tried start up via Safe Mode. This brings me with the blue screen with the following text:


STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete.
Contact yoursystem administrator or technical support group for further assistance.


So, am I beyond help? Any suggestions?

Answer:blue screen from safe mode

Could be a bad disk. Take a look here @ Step 2.

1 more replies
Relevance 83.52%

Hi. My other computer, a Dell, is old, and i've been having problems with it for a while. I did something to make my video card come out. Then when i turned it back on it was the blue screen saying bad_pool_caller. I tried to restart in safe mode, but the same blue screen kept appearing. I have quite a few things i need from that comp. is this the end for it, or is there something else i can do? will taking it to geek squad help?

Thanks, Brad

Answer:Blue screen - even safe mode

Hi Brad, and welcome to TSF!

First, what OS is this older computer running? What happens if you try to boot from the last known good config?

19 more replies
Relevance 83.52%

Firstly I'm not great with computers but I have a rough idea so if you could please try and dumb it down slightly for my benefit it would be much appreciated...

Just got my old computer out had it a while and pull it up now and then for music and stuff. It's not been used in about a year when it was fine I'm now getting a blue screen saying...


Check to make sure new hardware or software is properly installed (there isn't any?)

Technical info:

*** STOP: 0x00000051 (0x00000003, 0x00000001, 0x00003000, 0xE1862030)

Beginning dump of physical memory
Physical memory dump complete

I don't have any disks and when I tap f8 and run in safe mode I get nothing just comes back to this same screen

I did a test and it said that dst short test failed?

I just want to get ll my old pictures and stuff from school back can some one,please help


Answer:Blue screen no safe mode please help

Serge_09 said:

Firstly I'm not great with computers but I have a rough idea so if you could please try and dumb it down slightly for my benefit it would be much appreciated...

Just got my old computer out had it a while and pull it up now and then for music and stuff. It's not been used in about a year when it was fine I'm now getting a blue screen saying...


Check to make sure new hardware or software is properly installed (there isn't any?)

Technical info:

*** STOP: 0x00000051 (0x00000003, 0x00000001, 0x00003000, 0xE1862030)

Beginning dump of physical memory
Physical memory dump complete

I don't have any disks and when I tap f8 and run in safe mode I get nothing just comes back to this same screen

I did a test and it said that dst short test failed?

I just want to get ll my old pictures and stuff from school back can some one,please help

ThanksClick to expand...

Hi Serge_09. Welcome to Major Geeks.

Is it possible for you to pull the drive from your "old" computer and connect it to the one you're posting with and use Windows Explorer to get your files off of the old drive?

1 more replies
Relevance 83.52%

Hi. My computer automatically starts in menu. Windows will not start normally.
It will not let me go into safe mode. When I click on safe mode and enter it keeps repeatng
system 32 over and over. Then the screen turns blue with a stop error then I cannot
do anything else. F8 will not do anything.
'' Please help''

Answer:Blue screen no safe mode

If your keyboard has a F-lock key, press it first before F8.

3 more replies
Relevance 83.52%

I tried going into Safe Mode earlier this week and I get a Blue Screen saying an error ocurred. I am running Windows XP. My computer recently had a malware/spyware type virus, and I went into Safe Mode in order to run scans, however this might not be related (I still have the malware, but that's a different issue).

Answer:Blue Screen going into Safe Mode

jess0789 said:

I tried going into Safe Mode earlier this week and I get a Blue Screen saying an error ocurred. I am running Windows XP. My computer recently had a malware/spyware type virus, and I went into Safe Mode in order to run scans, however this might not be related (I still have the malware, but that's a different issue).Click to expand...

It's actually quite surprising how many things you'd expect to do in Safe Mode yet cannot and lots of malware scans are included in that. If you see that Stop Error Message on a blue screen again, take a note of the first set of characters - 0x000000? - and post it so someone can advise on the fix. What are you using to fix the malware? You don't want it hanging around. Try Spybot from and MalwareBytes from They are both easy to use and effective but you also need a resident guard and AVG has a free version of its anti-virus and anti-spyware mix at


2 more replies
Relevance 83.52%

My laptop Windows XP SP2 will not start. As soon as it shows the Windows XP screen and the blue bar going across the screen. It goes to Blue screen.Error messageTech InfoSTOP 0X00000024 (0X001902FE,0XF7C7F814,0XF7C7FS10,0XF73141FC)nfts.sys - Address F73141FC base at F7307000, DateStamp 41107eeaI have tried booting from the XP CD and get as far as trying to go into Recovery Console and it goes back to the blue screenAny Ideas?

Answer:Blue Screen - No Safe Mode F8

2 more replies
Relevance 83.52%

Well another problem for you, I was online and recieved a virus alert "Trojan Bloodhound Exploiter" , I think that was what it was . Anyway I tried to run Ewido Virus scanner in safe mode ,but The blue screen appeared saying " IRQL_NOT_LESS_OR_EQUAL" and it wont allow me to go into safe mode to check. I did run it in normal mode ,as with Nortons Anti Virus and nothing showed up. The only other thing I have done is used an old USB 2.5 Hard drive in my pC . Sometimes it loads sometimes it doesnt , I wiped old partions on it ,and I sometimes just pull it out of the usb port ,because it wont shut down ,via the stop Hardware Icon in the task bar, there u go ,any help would be appreciated.
regards Paul

Answer:Blue Screen in Safe Mode

Try running Norton in safe mode.

3 more replies
Relevance 83.52%

I have a Fujitsu N3511 Laptop. I preformed a windows repair, everything was Perfect! That night when I turned it on again... I got Lines all over the screen after the bios. and it wouldn't even boot to windows, the screen would go "BRIGHT" ... BUT In safe mode... PERFECT! NO PROBLEMS! I have tried reinstalling the video drivers, doesn't help...What else can I try? I have checked for spyware/malware/viruses... nothing... i did add some ram at the time of the repair... i can remove and try and boot.
Any other suggestions?

Answer:Solved: Fujitsu N5311 Video issue... Works fine in Safe Mode

7 more replies
Relevance 82.65%

My sisters tried to installing a printer on and old (8 year old?) dell XPS (or is it just XP) computer with windows XP home and now she gets blue screen error on both normal start up and safe mode.

She’s coming down in a few hours hoping I can fix it. I've read this might be fixed but the windows xp install cd and a recovery option/repair install but we no longer have the cd can I download/burn something else?

What can I try to fix this?

Answer:Blue screen of death even in safe mode.

Did you try Last Known Good Configuration?

5 more replies
Relevance 82.65%

Hello, I'm trying to repair a friend's computer that keeps blue screening. It mentions something about I should see if I can free up some harddrive space (I had heard this computer in the recent weeks had lost a significant amount of freespace). It then mentions the possibility of bad video driver or maybe other recently installed components. I can't see any newly installed components. I can use the "repair your computer" option though, that runs. All others blue screen after you type in the password to the user account. The stop error is:

STOP: 0x0000008E (0xC0000006, 0x82083673, 0x98479A5C, 0x00000000)

It is a Dell Inspiron 1521

Thank you for any help!

Answer:Blue Screen Loop, safe mode too

16 more replies
Relevance 82.65%

Hi I can boot into safe mode and was reading another thread - Booting from my cd won't wype my data?

ox00000024 (0x00190203, 0x8a61bde8, oxc0000102, 0x00000000.

What does this mean? Please help

Answer:Blue Screen can't boot into Safe Mode

I have moved your thread to software. You need to have a stable system before we can do any malware investigations.

1 more replies
Relevance 82.65%

Hello, i am having the blue screen of death pop up, and while i try to reboot into safe mode, it's not allowing me to. I just recently replaced the modem due to a recent crash, and don't know what to do. Should i try the restore disk or is there any type of code that i should type in instead. Please help.

More replies
Relevance 82.65%

I am a computer novice and when I try and startup my computer, I get a Blue Screen which flashes briefly so I can read what it says. If I press F8 it allows me to get into safe mode with networking. The computer which is windows xp occasionally lets me reboot in regular mode but very seldom and it will usually go haywire for some reason in regular mode and shutdown when this happens. Where do I start to remedy this problem? Thanks for all responses in advance.

More replies
Relevance 82.65%

I have file that does not want to be removed, so i'm trying to log into safe mode to remove it. When attempting to do so, hit f8 during boot, choose windows xp sp2 and it goes through and loads the necessary files (strange now it asks if I want to hit esc to not load some ***bus.sys file) then a quick blue screen and then restart. The blue screen is on for maybe 1/8 of a second and then the computer quickly resets.
I'm running a RAID 0 setup with 2 drives
also i'm on windows xp service pack 2 with all the latest updates
I've checked my hardware and its all functioning properly, i dont see any conflicts, I've checked the ram with memtest, no errors, i can run prime all day without errors.

Answer:Blue screen when loading safe mode


1 more replies
Relevance 82.65%

Booting to normal mode, after logging in I get a blue screen. I can boot to safe mode. I tried system restore but it freezes. I tried recovery console and that blue screens with a stop message of pci.sys. Cleared out msconfig and non-windows services - no luck. I've attached the latest minidumps. Any help would be appreciated.

Machine specs:
Dell Dimension 9150
XP Media Center Edition SP3
Pentium (R)

Answer:Blue screen at login - Safe mode ok

If you can get on in safe mode, click on start--all programs--accessories--command prompt, once at the command prompt type chkdsk /r (there is a space after chkdsk before /r then click enter it will give you a message that it is in use do you want to run at next startup type y for yes and reboot it should run when it reboots, let it finish when it has finished type exit at the command prompt get the disk out and reboot. Good Luck!

8 more replies
Relevance 82.65%


I am having a problem. One of our computers will only boot in safe, If I try to boot in Normal, or Safe with networking, I get a blue screen.

Symptoms before this problem: It had several fake "Anti Virus" programs. Unfortunately I cant remember their names....I know one was defender.exe
Please Please help with this one!!!!

Below are the needed files as requested in the Sticky thread.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:42:23 AM, on 8/31/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\Program Files\Sunbelt Software\SBEAgent\SBAMSvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar ={SUB_RFC1766}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http:... Read more

Answer:Boots only in Safe Mode, Blue Screen

anyone please?

2 more replies
Relevance 82.65%


My computer has gotten a bit screwed up. Im running vista home premium. On startup i get the blue screen with the information:


Ive tried to press F8 on startup but nothing happens. I dont know what to do. I have everything i need backed up on disks so all Im trying to do at this stage is restore to the factory settings.

I have a legal copy of windows but a disk did not ship with my laptop (SONY VAOI PCG 391M).

What caused this to happen was that the computer was turned off during a restore...

What should i do?!?



Answer:Blue Screen & I Can´t Go Into Safe Mode!!

7 more replies