Computer Support Forum

OMG! I need major help! Win XP stuck, NO safe mode, I need my files!

Question: OMG! I need major help! Win XP stuck, NO safe mode, I need my files!

I posted to the forums at Mcafee as well because originally I thought this was a virus.
Here is a copy of what I put up at Mcafee.

am not sure if this is the correct forum for this, but I couldnt find one more specific.
I will include as much info as I can.
I am not a computer whiz, but I am not toally ignorant either.

2 weeks ago my 1yr old shut off my PC via the surge protector. Then it would not turn back on. I called the Geek Squad and they said sounds like a power supply. I told a computer saavy friend what the Geeks said and he said you can do that yourself. He brought over an extra power supply he had and popped it in for me until the one I ordered from Tiger Direct came. Everything worked fine. Then I took his out and replaced it with the new one and the pc would not boot passed the windows log on screen. It would start up as normal and then get to the log on screen and completely shut down and cannot be restarted without resetting the power supply.

It will however, fully boot in Safe Mode.

I thought maybe a heat issue?? So I pulled the fan and put on the heat gel stuff and still will not boot past Windows log on screen and then completely shuts down.

I figure, I must have a virus. I had Norton on the PC. I figured it must suck so i went out and bought McAfee Total Protection. I installed Mcafee in safe Mode and it ran a virus check and found nothing. I am unable to access the Mcaffee product via the icon or programs list. It just does nothing when I click on it. I cannot update because i cannot connect to the inet.
I contacted Mcaffee live chat and the rep gave me instructions for a DOS update. Great! So I downloaded the SDAT to a flash drive and put it into the broken PC and ran the scan. 2 hours later and zero infected files are found.????
I downloaded the Microsoft Malicous code finder thing that I found on this forum and ran it too. Nothing found!!
I have been without my main PC, which has all of my business stuff on it for 2 weeks. I am lost and dumbfounded!
Can anyone offer me some advice on what going on with this PC?
Here are the specs:
WindowsXP Media Center edition P4 80GB Hard Drive
Dont know what other specs to give.

If no one can solve this, can someone atleast tell me how to get certain folders to emerge in safe mode. I dont mind to Fdisk this PC but I have to get my Business files and my pictures off of it first!!

Please, I am in full panic mode....PLEASE HELP if you can!

Thanks,
Chelle
Ok. I have spent the day reading everything I can about this problem and here is what i have done so far.
I gave up on the virus thing, obviously not the case.
So I loaded the Applications recovery CD that came with my PC and re-instakked the "start up" files...........
IT WORKED!
I restarted and everything loaded and I had my desktop and all my files back and I grabbed for a blank DVD to back it up and then the monitor went dead.
I quickly snatched another monitor and hooked it up, dead also.
BUT THE CPU WAS STILL RUNNING????
So, i figure must be the video card??
I boot from the same CD again and re-install all the drivers.
After reboot it goes to a Windows XP logo screen with a scrolling blue bar at the bottom.
I let it sit there for about 15 min, got impatient, and restarted.
SAME THING AGAIN.
So my pc right now has the Windows Logo screen on it and has been that way for about 40 minutes.
What next??

BTW. Called the recommended PC shop and they cant get to it until Monday 1 week from New Year and need it for a week. I have a small business. All of my payroll and tax files are on that computer. I know it shuold have been backed up, but it wasnt and scolding me now wont change that.

If I buy an external hard drive can I transfer files off the broken PC to the external hard drive without being able to actually see the files or access them?
Is there a DOS command to "copy all" from C: to external drive?

I cannot stress the urgency of this situation!
Any help is appreciated, but the repair shop cant do it until Jan 7 so i need to try everything I can between now and then!

Thanks again,
Chelle

My apologies for any typos. I am using a Winnie the Pooh keyboard on my 1 yr olds PC.
----------------------
So here is where I am now.
My husband went over to Walmart. Convenient and open, to get an external harddrive to copy our files too.
No luck finding anytihng there. But we have a Best Buy and I can go there, however I do not know how to get the files off the broken PC to the hard drive.
After installing the boot files and the drivers, I no longer have access to safe mode.
The PC when started normally just hangs on the Windows logo screen. When started in safe mode it goes to a blue error screen that says Fatal Error.

I have the Win XP install disk in right now and I want to re-install Windows but I am nervous it will erase my files.
How do I get Windows to re-install over itself?

In summary, I have to have my files. I know they should have been backed up.
I need 2 folders imparticular.
They are absolutely vital.
Can anyone tell me how to get them.
I am willing to go buy a new PC or external hard drive or 1000 floppys or whatever I need.
I just dont have the knowledge to do this and everything I try seems to make it worse.
Thanks for reading.........
Any help is soooo apreciated!

Chelle

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Preferred Solution: OMG! I need major help! Win XP stuck, NO safe mode, I need my files!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: OMG! I need major help! Win XP stuck, NO safe mode, I need my files!

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this is a many faceted and increasing in facets issue (ill try to make it as short as possible);

backstory:
the male side of my video cable connection (the part on the motherboard) had bent pins; the pins were unbent and the cable was able to fit back in, BUT

problems:
the picture was garbled--wrong colors, moving lines, etc. the people at a tech store told me the video cable was pinched and knowing that it had been jammed in the hinge for a while, i believed it extremely feasible. I finally ordered a new video cable but replaced it, and to no avail. the picture may have been slightly better--but not significantly if so; additionally (and im not sure if it was this way the first time as well) the computer was displaying at the size of the external.

i restarted, and reazlied that the laptop screen displayed nothing at startup, until logged in--exactly like the external. i figured that at least a portion of what was going on was the computer was sending the external screen signal to the laptop.

things i've tried:

-reseating both ends of the new video cable MANY times
-turning the computer off, taking out battery, holding start button, putitng battery back in, restarting
-every variation of screen resolution/external monitor setting
-pluggin in the external, putting laptop to sleep, unpluggnig external
-reinstalling video/image drivers
function key combinations

when i tried to put in safe mode via F8, the screen went blue or light gray and stayed that w... Read more

Answer:stuck booting safe mode, which doesnt work; stuck in external monitor mode?

i managed to change the safe mode option, unfortunately the laptop screen still isnt working correctly (the external is)

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Hi guys,

I'm having an issue with my system that I hope someone will be able to help me with.

Basically I am stuck on a 'Startup Repair' loop. I am running Windows 7 64bit and did not have any startup / booting issues up until a few days ago.

When I was last using my system it was working perfectly. I left it for an hour or so and when I returned I was bemused to be greeted with a message from Startup Repair saying that it could not fix problems with my computer. Obviously it had crashed in my absence and upon automatically restarting began the startup repair process.

So I restarted it myself, and before having the option to hit F8 and open Advanced Startup Options (such as safe mode, I usually suspect dodgy drivers in such circumstances) I was instead greeted by "Windows is Loading Files ... " followed by Windows immediately attempting a startup repair that it fails. It said it was 'Attempting Repairs' but ultimately was unsuccessful in the end.

So I read up on the following threads here ...

Windows stuck at loading files, can`t run repair
Windows 7 crashes on startup. Can't restore, repair or repair install

... along with some other similar ones and tried the solutions.

I tried using my Windows 7 installation disc to use CMD to run bootrec /FixMBR /FixBoot /FixBCD. When I used /ScanOS it said "0 Windows installation found". After trying this a few times I was eventually presented with the "The Windows Boot Configuration Data file is miss... Read more

Answer:Stuck on Startup Repair Loop (Windows is Loading Files ; no safe mode)

The more I think about it, the more I suspect this could be related to a dodgy Windows update having installed itself on my system.

A - when I left the system the system prior to the first crash it was scheduled to install a group of updates, which I suspect it did followed by an automatic restart which led to the Startup Repair loop that I arrived back to.

B - when I shut down the system last night it was installing the latest updates again (after installing a few hundred during the day) to bring it back up to date - and when I restarted the system this morning I was greeted by the Startup Repair loop. I have a feeling that a Windows update released in the last week or so is causing the issue.

Does anyone know how I can go about finding a list of Windows updates and uninstall them via command prompt?

(EDIT: In the meantime I have run sfc /ScanNow twice via command prompt. Both times it reports that it found and fixed issues, but the Startup Repair loop continues upon restart.)

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

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After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was temperature related. I found my graphics card (Radeon 5700) was dirty. I cleaned it and thought I was back in business. Everything was back to normal, all I needed to do was update my graphics drivers. Once that was done, my computer would no longer load past the Windows splash screen.

I used Puppy Linux on a flash drive and I have access to everything. I can use the internet and access all my files. This to me says that it is not a hardware issue.

The fact that when I try to go into safe mode it gets stuck for more than a day on classpnp.sys (when I finally give up). I understand that classpnp.sys has loaded but, there is something after that that the computer can't load. I have seen some people have atipcie.sys load after classpnp.sys and it makes sense to me that it would be a graphics driver that is causing the issue.

I need my Windows 7 up and running for school and work projects. Any ideas, thoughts, or help would be greatly appreciated.

Answer:Stuck on Windows splash screen, safe mode stuck on classpnp.sys

Hi ,
Follow this tutorial to run SFC /Scannow at boot.
SFC /SCANNOW : Run in Command Prompt at Boot
If you want to run the command from a USB drive follow this tutorial.
Boot Windows 7 System Repair Disc from USB Using Grub4Dos
And apply it to the first link instead of the ERD (Emergency Repair CD).

Generally a good tutorial to read.
Troubleshooting Windows 7 Failure to Boot

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I tried using the driver CD to see if it will help with anything rebooting and I did some Express Test. It gave me this code:
 
Error Code:    650F:136C
Msg:    IDE device failed. Blank media or no media is present in optical drive. Test requires media with data (Resource CD, Installation CD).
 
Have no clue what it is. Ive done some reading on Mup.sys. It requires me to remove some 'USB card'. I dont really see any . Any advice would be appreciated or if you have anymore further queries let me know.

Answer:Stuck on Mup.sys (during safe mode) and stuck on Windows XP loading screen.

HI Jon,
Thats not  a error to worry about.
That error comes up when u run express test on the computer and the cd drive is empty.
Are we working on a notebook or a desktop.
And mup.sys is a system file .You can repiar mup.sys by following these steps.
1>Start the computer from the Windows Xp CD.2>At the Welcome to Setup screen, press R to repair. 3>At the C:\Windows prompt, type the following command, and then press ENTER: ren c:windows\system32\drivers\mup.sys mup.old4>At the C:\Windows prompt, type the following command, and then press ENTER:expand <cd-romdrive>:\i386\mup.sy_ c:\windows\system32\drivers\mup.sys5>After the file is successfully expanded, type exit, and then press ENTER to exit Recovery Console. 6>Restart the computer.
Best of Luck.

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Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
 
________________________________
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
 
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
_______________________________
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

Answer:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
 
Tried reseating the RAM, no luck...
 
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Picture:
http://imgur.com/qw4Sdml
 
Freezes right there after 15~20 seconds...

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i can't seem to find the problem , can someone help me fix this issue ?
here's my old lappy spec
compaq presario cq56
amd v140 processor 2.30ghz
2gb ram
64 bit
win 7 home premium

Answer:laptop random white screen normal mode sometimes stuck , but working normally at safe mode..

Reinstall graphics card drivers

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ok I will start from the beginning..hopefully someone can help me.I recently had a new motherboard installed by professinals at ztronics (website) . You mail in your alienware and they fix the problem because they specialize in them... I have the alienware area51 7700 with the common motherboard failure and mine recently had burnt out.I got installed a version 5.3 from the company and am under the impression its refurbished or rebulity or in working order (that is policy on there site..etc) which is fine.They mail the laptop back to u and all the service they perform on it cost 98$ with shipping included so overall not bad idea.Ok here is the issue. -I went to boot up comp....it seemed very slow ..jus figured maybe when a new mobi is in then the first boot its slower and left comp alone for a few days. Went to use it last nite and started getting major popups..flashes..etc showing me 100s of spyware/malware/trojans..virus..THE WORKS...and i have always kept a clean computer with actively using system restore and always having very solid virus protection and removing all spyware two-three times a week so I knew this had something to do with something very recent...My guess was the new mobi..or a website i had visited (however i had'nt gone to any site i hadnt been to a million times before and I have a LOT of viruses/trojans/malware right now..like a TON.anyway so i tried to run spybot and adaware to delete some of these..then i was gonna follow it up with my virus ... Read more

Answer:Major problem getting OUT of safe mode.

Hi, it seems that since you cannot boot into safe mode to undo the msconfig setting that what is described in the section of a Bleeping Computer tutorial that I have pasted below is what happened to you. I do not how to get you around that blue screen that is coming up when you insert the Windows disk but in case you can ever past that, the bolded section of the below text is what you need to do. I cannot tell for sure from your post how the box in msconfig got checked to boot into safe mode, did you check it?Problems that can occur by forcing Safe Mode using the System Configuration UtilityIt is possible to make your computer continuously boot up into safe mode using the System Configuration utility as described above. The program does this by changing your boot.ini file, the settings file that configures your computer's boot sequence, and adding the /safeboot argument to your operating systems startup line. An example of this can be seen below.Original [operating systems]multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /FASTDETECT /NOEXECUTE=OPTIN After using MsConfig.exe [operating systems]multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /FASTDETECT /NOEXECUTE=OPTIN /safeboot:minimal When you are done using safe mode, you would then run the System Configuration utility again and uncheck the /Safeboot option, thus removing the /safeboot argument from the boot.ini file, and allowi... Read more

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Hello Guys, Am using windows XP on my notebook and while going to the Safe Mode i'd realised that i wasn't getting thru. At one of the forums it was posted that Safe Mode could also be accessed by "run<msconfig<BOOTINI". After checking on /SAFEBOOT, my system restarted and now i couldn't even access to the Normal Mode. I Have tried all the options but am stuck on a Black and White Sceen with the options of SafeMode/SafeMode with Networking/Normal Mode and Last Known Configuration....

Is there any way i could get rid of that problem without reinstalling my system?

Answer:Can't go to either the Normal mode or safe mode, am stuck in the middle

Hi Faisal ,


Shut Down Ur Nb .
Unplug The Ac Adapter.
Remover The Battery .
Reseat The Ram And The Hdd
Restart The Nb .

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I've had this computer less than a week. It tried to do an update and keeps getting stuck at 12%. Researching online, I've found ways to put it into safe mode but none work. Please help.

Answer:Stuck in Update mode, unable to get into safe mode

Same problem here... Help!

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Something hit computer on 31 March that hijacks browser and sends everything to a windowsclick.com website. This happens even in SAFE mode. After launching in SAFE, system still won't load Ewido, Panda, SpyBot, HijackThis! or anything else for diagnostics or fixing. Cannot locate or uninstall anything recognizeable as windowsclick even in SAFE mode.

System is a laptop running XP with all service packs.

Any suggestions?

Max

Answer:Major issue - Cannot run any fixes in safe mode

Hello.There seems to be a nasty infection hiding somewhere. Are you able to perform a DDS scan? I will explain what the DDS scan is. Read the following pages and you'll know.1st Step: Preparation Guide Before Starting a Topic: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ 2nd Step: Starting a Topic in the HJT-Malware Removal forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/Let me know if you are able to run it. If not post back here, if you are able to run it then copy and paste the log by starting a new topic.Good Luck!With Regards,Extremeboy

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Hi

About to give up and buy new PC but have too many kid pics on current PC. Have HP Pavilion with windows 7. Issue appeared to begin with explorer vs Chrome issue. Added Chrome and had issues opening files or downloading anything. Had to delete one and add it back. Progressed to losing functionality of most games and applications but could navigate to pics and the basics. Firewall can not be turned on and not getting windows updates. Lost admin functionality and now can only be on PC as guest. Never set up admin password. PC won't let me boot up in safe mode either. Restart hit F8 and won't turn on. If I dont hit F8 it will turn on. Can get to internet now but everything else in guest mode so no pics. Can't troubleshoot much at all with no admin rights. PC didn't come with CDs and all preloaded. Did get a new monitor around when issues came about and switched internet provider.. Help!
 

Answer:Win 7 admin/safe mode/download major issues

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Help Please. I have some sort of virus..... My computer will barely run in safe mode, will not even run in normal. I can only work thru task manager in safe mode. Can anyone Help? Thank You
 

Answer:Major Virus Problems.....can barely run in Safe Mode

Welcome to Major Geeks!

Please download the scans ( beginning with comboFix ) if you can and run them in safe mode. If you can't download them, do so to a different computer and transfer via thumb or cd to the infected one.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide
 

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Having some computer issues that seem a little advanced. Did all the usual...scan, looked at hijack log,etc etc. Vertical lines on the screen when loading...screen is fine in safe mode. Tried going to my driver cd....set-up wouldn't recognize my cdrom...kept saying floppy wasn't recognized or something. Tried reformatting and cdrom drive still not recognized. When I boot the pc though...I am able to install stuff from the cdrom. This problem started last night. I'm not sure what to do since I cannot get the recovery cd to work either.

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.45.2
Run by Cathy at 13:46:21 on 2015-10-04
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.223 [GMT -5:00]
.
AV: AVG update module *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============... Read more

Answer:Major computer issue - pc only runs right in safe mode

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

One or more of the identified infections is a backdoor trojan/rootkit.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please refer to Microsoft's Online Safety article for tips on creating a strong password.

Do not change passwords or do any transactions from the infected computer until it has been cleaned.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follo... Read more

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Having some computer issues that seem a little advanced. Did all the usual...scan, looked at hijack log,etc etc. Vertical lines on the screen when loading...screen is fine in safe mode. Tried going to my driver cd....set-up wouldn't recognize my cdrom...kept saying floppy wasn't recognized or something. Tried reformatting and cdrom drive still not recognized. When I boot the pc though...I am able to install stuff from the cdrom. This problem started last night. I'm not sure what to do since I cannot get the recovery cd to work either.

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.45.2
Run by Cathy at 13:46:21 on 2015-10-04
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.223 [GMT -5:00]
.
AV: AVG update module *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============... Read more

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Hi, I've been having major virus issues today. I was getting Generic System Process errors earlier today, and from there it has escalated to annoying popups and phony antivirus programs. I was going to take a HijackThis log and post it, but it was killed halfway through the scan, and I can no longer boot into safe mode to run it.

Currently, the computer is in a usable condition except for safe mode, but I need help soon to get this sorted out without having to format the computer. Thanks for any advice you can give.

EDIT: I've given in and decided to just format the computer. Mark this as resolved, I guess.

DOUBLEEDIT: Decided to give it another go instead of formatting, would still welcome any advice you could give.
 

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Well basically i just called the geek squad at best buy and they said their virus removal is $200.... i can not afford that. I'd rather just buy a new pc if it came to that. So heres my problem
When my computer starts up i message in yellow with a blue background pops up and says.... Warning! your computer is infected with spyware! please d/l a virus protection program or w/e... etc etc.

Just before this i had a problem with a Red X claiming it was windows xp virus update...coming up at the bottom of my screen.. and telling me to downloads things.
I cant really run my pc outside of safe mode anymore, because so much junk pops up, and it eventually kicks me out to this blue screen with a bunch of text, with a different title everytime for my problem... "poole head bad" or something like that.

and that screen tells me to resart. Ive ran AVG like 5 times, and everytime i come up with the same 3 trojans too.

So thats it in basic form... If someone can help me seriously fix this problem and keep it fixed. I'd send you a check for $20 or so just for your time and effort! no kidding... id appreciate a helpful person over a geek squad $200 ripping off.

heres my hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:54:36, on 6/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\... Read more

Answer:Major issues, can only work in safe mode Hijack log attached

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I am running Windows XP on a Dell Inspiron laptop.

I had a virus attack a couple of days ago and I thought I removed it with Malwarebytes Anti-Malware. However, now my computer is completely inoperable. Whenever I restart, my desktop is frozen. The mouse is forever stuck in the hourglass, and the computer will not respond to any keyboard commands.

When I try to restart in Safe Mode, I immediately get the blue screen of death with an error that reads something like IRQL_LESS_THAN

I have no idea what to do. I no longer have my original Windows XP CD.

Answer:Major problem: Desktop frozen, cannot restart in safe mode after virus

Try the following ...Start tapping the F8 key after you press the ON button, and continue tapping until you are presented with the "Windows Advanced Options Menu" screen.Use the UP/DOWN arrow keys to select "Last known good configuration", and press the <ENTER> key.The computer will attempt to load Windows.If Windows does not start, try the same thing again .... and continue trying for at least 10 times, before you rule that option out as a means of getting your OS up and running again, normally.Why 10 times? Based on past experience, a successful result is sometimes achieved after several consecutive failed attempts.To get a look at the error message presented by the BSOD (blue screen of death) ....Start tapping the F8 key after you press the ON button, and continue tapping until you are presented with the "Windows Advanced Options Menu" screen.Use the UP/DOWN arrow keys to select "Disable automatic restart on system failure" and press the <ENTER> key.Your system will attempt to restart normally, but when it crashes, it will not re-start: Instead, you will see a BSOD with error message.Record the error message in full detail, and post in this thread.

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Hay guys, have a major problem here, note even sure where to go to look for problem or even start.

Problem:
bring up computer
get the usual Hp start up screen
Then the usual windows running bars across screen
then the mouse arror
after that nothning but black screen
when in to safe mode// check all programs// they run except email and sounds// tried sys restore point with no success// tried system restart, nothning. System ran disk erro check " responce Hd ok but can not bring up windows some error exisist.

At this point I am lose as to what to do???

System OS; vista sevice pack 2
Computer is HP

Note prior to this I noted that it was taking a longer time then uaual to come up


Help hehehehe Please !!!!

Answer:[SOLVED] major problem, only work in safe mode. Black screen

Hi,

You could try one of the following, or both;

Disable startup processes
Go to Start > Search.
Type "msconfig" > hit ENTER.
Go to Startup-tab > Disable all items in this list.
Apply > OK.
Reboot > Try normal bootup.

Create a new user account
Logon to Safemode (Hit F8 during startup).
Create a new user account.
Boot up machine as normal > Try to logon to that user account.

If you've done before, you can have a look through the Eventlog on the machine while in Safemode, and see if you can find any faults around the time that you tried to boot Normally, and see if any faults are reoccuring. Feel free to export the eventlog and attach as a .txt here for us to view aswell.

To open the eventlog;
Go to Start > Search.
Type "eventwvr.msc" > Hit ENTER.
Actions > Save log to/export log to.

17 more replies
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Sorry,my-spacebar is not-working-properly-so-I-will-have-to-put-dashes-inbetween-words.

Hello,

Today I found that I have a terrible-virus-infestation-on-my-computer. The-first-signs-of-trouble-was-when-links-kept-redirecting-to-spam-ad-sites.

The-first-thing-I-tried-to-do-was-a-System-Restore.-That-is-what-I-usually-attempt-in-cases-such-as-this, and-it-generally-works. In-System-Restore-on-the-screen-where-it-prompts-you-to-save-changes-and click next, the-next button does not-work. This-is-the-first-time-I've-had-problems-with-system-restore.-I-have-tried-getting-system-restore-to-work-by-turning-off-all-antivirus-related-software-and-then-trying-it-but-it-still-does-not-work. I-suspect-that-the-virus-is-causing-system-restore-to-not-work.

I-have-Avira-Antivirus-and-that-simply-won't-turn-on-probably-due-to-the-virus. I-also-have-an-unupdated-version-of-Spyware-Doctor-but-the-Intelliguard-is-not-working-also-probably-due-to-the-virus.

Every-time-I-open-my-browser, the-Spyware-doctor-scan-finds-a-bunch-of-new-low-threat-spyware/malware.

When-I-try-to-install-some-software-such-as-windows-defender-and-avg-antivirus-I-get-the-message:"The-system-administrator-has-set-policies-to-prevent-this-installation."

When-I-tried-to-open-HJTInstall-nothing-happens, I-see-an-hourglass-next-to-my-mouse-momentarily-then-it-goes-away-then-nothing... The-same-thing-happens-when-I-try-to-open-Avira-and-Malwarebytes'-Antimalware.

Another-clue-may-be-that-after-m... Read more

Answer:Major Worm/Trojan problem, can't start my comp(other than from safe mode)

bump
 

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Hello there, i recently got a virus on my xp laptop and although Malwarebytes got rid of what i thought was the virus/es i remember AVG and superantispyware both couldn't update! At the moment when i attempt to start in safe mode the screen just hangs with the progress bar accross the bottom of the screen from left to right just about an inch accross!I dont yet have an xp restore disk although i do have an xp pro disc. Please can i have any advice as to what to do?

Answer:Stuck on safe mode with bar from L-right-Help!

Anybody?

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Question: Stuck In Safe Mode

My laptop runs XP and it will not get out of safe mode no matter what I try. I have tried everything including System Restores and nothing is working. I really dont know much about computers so Im in a bit of a bind but any help would be awesome.

My brother thinks I may have to reformat and reinstall windows but I really dont want to resort to that.

HELP PLEASE!!
 

Answer:Stuck In Safe Mode

Go to start, run and type msconfig. Hit ok.

Click on the boot tab and make sure safe boot is NOT checked. If it is, uncheck, apply, and reboot.
 

6 more replies
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Question: Stuck in safe mode

I was updating my drivers on my notebook when my screen just went out. I cut the power and restarted it and it just start flickering so I held shift + restart and tried to run safe mode with network for a last known good configuration restore and when it went to the sign in screen it's not showing anything no log in no nothing. everytime I restart it it brings me right back. I can't get into Windows to change my boot menu to run it regularly or even restore windows. someone please help I need my laptop for school

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Question: Stuck In Safe Mode

My computer is stuck in safe mode, everytime i reboot it goes right to safe mode (yes i have safe mode in all 4 corners)
F8 does not work

i have tried going through msconfig and changing the settings there and it still doesnt work

i feel like i have tried everything and read every forum, let me know if you have any suggestions

im running windows xp.

thanks
 

Answer:Stuck In Safe Mode

Run Chkdsk /r. Check the Boot.ini file for a switch other than /Fastdetect.
 

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Question: stuck in safe mode

HELP
i was given an asus laptop to repair(upgraded from win 8.1 to win 10).
it was full of pups and at least 7 viruses. malwarebytes found them (517) but when asked to remove them it came back in an instance with "no items deleted your computer is safe).After several more efforts it came back with same message.
in between this i was getting the message from defender your computer is at risk but defender is dealing with them.

i eventualy got into safe mode can`t remeber how.to try defenders offline scanner. it came back with more bugs and system is safe.
after several re-starts i t will know only boot up in safe mode.
i have all the restore points on the system and reset to factory. and it still keeps booting in safe mode.
is there anywere in safe mode to force it back to normal ie boot option menu i can not find ?
i am now trying to use sfc /scannow in command promt but its still running.

any help please.
regards topper

Answer:stuck in safe mode

Try those commands:

https://www.tenforums.com/tutorials/2...dows-10-a.html

bcdedit /deletevalue {current} safeboot
bcdedit /deletevalue {default} safeboot

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Hello,
My XP SP2 is stuck in Safe Mode. When I use Msconfig , uncheck the save mode + apply , it seams OK. When I "check" normal boot and apply it seams OK BUT if I control the settings it is again in Safe mode and of course when I boot I am again in Safe Mode .
I only find a "boot.ini.backup" file and the contents is :
";
;Warning: Boot.ini is used on Windows XP and earlier operating systems.
;Warning: Use BCDEDIT.exe to modify Windows Vista boot options.
;
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /FASTDETECT /NOEXECUTE=OPTIN /safeboot:minimal"

Where is the boot.ini file?

How to solve?
Thanks in advance

Answer:Xp Stuck In Safe Mode

boot.ini is in the root of your hard drive, usually C:\Remove the /safeboot:minimal part so it's:[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /FASTDETECT /NOEXECUTE=OPTINSave as boot.ini and replace original.

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i installed windows xp pro and when it was done my monitor looks like its in safe mode, and when i check the screen resolution it is set to lowest but it wont let me change it this is a gateway comp. can you help ?

Answer:Looks Like I'm Stuck in Safe Mode

Did you recieve a Driver CD with this Gateway ? ?If so you need to install the drivers...start with the chipset first and then all others.Installing the video driver will cure this issue...

12 more replies
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Question: Stuck in Safe Mode

I am running Win98se, 1 gig cpu AMD Duron, asus A7V 333 motherboard...not sure what else u need....I do not recieve any error messages but since last night the comp goes into safe mode.
I ran AVG anti virus softwear...defrag...all the windows system tools and its still in safe mode....Don't know what to do...Please any sugestions... Motherboard temp is 95 degrees and cpu is 155 as of this post....Just in case u need to know that info...
 

Answer:Stuck in Safe Mode

Does it say SAFE MODE in all four corners of the screen?

If it doesn't, you probably actually have a video driver problem.

If it does, you may need to edit MSDOS.SYS to see if you have a BOOTSAFE=1
entry which needs to be changed to
BOOTSAFE=0
 

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Question: Stuck in safe mode

I am having trouble with a friends pc, it will only start in safe mode, but without any icons or start button, task bar, etc, just a grey background.
When I restart, it goes to an options list, 1 Normal 2 Bootlog 3 Safe Mode 4 Step by step, selecting any of the options just brings the same result mentioned above.
I need to try and recover out of this and save important data before I reload windows, (Me)
 

Answer:Stuck in safe mode

Hi, and welcome to tsg - please post a "bump" here if you still have a problem with your PC
 

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Hi,I got a serious problem here. I have set the boot options to "safe mode" via system configuration utility (or msconfig) without knowing the username and password to log in. Is there any way of undoing it all? coz i can't get it to load up windows XP Pro.Thank you in advance 

Answer:stuck in safe mode

We can't help with bypassing the Username and Password but you could try performing a Repair Install with your Windows CD.

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Hi,
This machine has been stuck in safe mode for a while now, its spent most of its life in england but got malware as soon as it moved to spain. A friend tried to 'fix' it and he said it ended up in safe mode but was still working.

I've been through the First Steps post and attached the Panda scan, below is the Hijackthis log.

Any help would be really appreciated.

Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00 VIRUS ALERT!, on 21/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/... Read more

Answer:Help for PC stuck in safe mode

Hi mustainer and welcome to TSF


Quote:





Originally Posted by mustainer


This machine has been stuck in safe mode for a while now, its spent most of its life in england but got malware as soon as it moved to spain. A friend tried to 'fix' it and he said it ended up in safe mode but was still working.





Quote:





Originally Posted by mustainer


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00 VIRUS ALERT!, on 21/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal




Are you sure it's actually still in safe mode? If so you would see the words SAFE MODE in each corner of the screen. It looks like this image >> http://www.forest.go.th/intranet/SYS...issafemode.gif

---------------------------

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/comb...o-use-combofix


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue scre... Read more

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I've found a backdoor virus on my computer, I have tried to get rid of it using symantec, but it told me that it couldn't delete the files because it would cause windows to work incorrectly. I have read up on this and understand that this is part of how the virus works, so i tried running the computer in safe mode by pressing F8 during start up, i managed to get into safe mode, but i couldnt log in, i cant log in with my normal user name and password and i cant log in with just "administrator" either. So i went to the symantec website and looked at how to get on safe mode, it told me to go to run: msconfig, and check the box SAFEBOOT. I did that, and managed to get back into safe mode. Now I'm stuck, i cant get in because the password wont work, and everytime i reboot it goes to safe mode! I've tried doing f8 and starting windows normall, but no, back to safe mode, then i tried going to f8 and using the last working setting and that takes me into safe mode as well. PLEASE HELP ME! Im sooooo stuck!

Answer:Stuck on safe mode but cant log in

Are you able to boot into Safemode with the Command Line enabled?.. If so, you can try and reset your regular user account/and or the administrator account password by typing " net user [your user name here] then password here ", without the quotes and brackets. To reset the admin account you would do the same thing but with " net user administrator [new password here] ", again, without the quotes and brackets. And if that works, I would then reboot into safe mode again and and use the Norton uninstaller found here http://service1.symantec.com/suppor... , then I would download Hitman Pro 3.5. found here http://download.cnet.com/Hitman-Pro...and do a scan to see what it finds.

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Hi, I was hoping one of the experts here could help me out. My work computer running windows XP was infected with smitfraud and I followed one of the tutorials on the Symantek site to try to remove it. I attempted to start the computer in safe mode by going to ‘start’ > ‘run’ > ‘msconfig’ and then selecting /SAFEBOOT under the BOOT.INI tab. While attempting to start in safe mode, I get the following error: “The system could not log you on. Make sure your username and domain are correct, then type your password again.”

Well, the username and password are correct, but there is no where to select/change the domain, so I can’t start in safe mode. However, since I checked /SAFEBOOT in msconfig, it is continually trying to boot in safe mode, which continually throws the above error. I tried tapping F8 on startup and selected ‘start in normal mode’, but it still tries to start in safe mode to no avail.

Following another instruction found on this forum, I attempted to use an XP installation CD and run the Recovery Console and I get the followin message: "Setup did not find any hard disk drives on your computer. Make sure any hard disk drives are powered on and properly connected to your computer and that any disk related hardware configuration is correct. This may involve running a manufacturer supplied diagnostic or setup program. Setup cannot continue."

Unfortunately, I can'f fine any instruction beyond this point.

Does anyone have any Ideas wha... Read more

Answer:Stuck in safe mode -

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Question: Stuck in Safe Mode

A couple of days ago I re-started by PC and got this Blue Screen of Death;

Bad Pool Caller

Stop: 0x000000c2 (0x00000007, 0x00000cd4,0x15FFF87D, 0xB024B713)

m_hook.sys - Address B024B713

base at B02413000, date stamp 45a4e3d8

This happen a couple of times, and each time the pc went into Windows normally, it lasted five minutes and then went into the above again.

Since then, I've only been able to work in Safe Mode with networking.

I've run all the tests for viruses, worms etc listed in some of the threads on this site, and everything is coming up clean.

I'm on Windows XP Media with SP2

Any help would be appreciated. Of course, if there's anymore information you require, please let me know, but be aware, I really do have limited knowledge on pretty much anything to do with pc's (I acknowledge there is a thing called 'the registry', but don't what it does or where it is.....thats how basic I am).
 

Answer:Stuck in Safe Mode

Greetings, and welcome to Majorgeeks. I HIGHLY recommend ye read:

READ & RUN ME FIRST Before Asking for Support
NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

I do know ye ran some basic scans for malware and such, but doing a quick google on m_hook.sys points to malware.

Anyway, then post here:

Malware Removal

At least this way, ye can get a clean bill of health, then if ye are clean, come back here and we can help ye out.
 

22 more replies
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I went into safe mode to clean up the Spy Axe malaware. Now. I can't get out of safe mode. I've tried using all the options on the F8 screen but nothing works! System resore doesn't work either. So I'm stuck with Safe Mode (without networking). Please help!

Thanks,
Mike

Answer:Stuck in Safe Mode! Please Help!

check in msconfig that the box for safe mode is unticked

2 more replies
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Hi all, have been trying to9 get rid of spyaxe and spyware striker on my laptop.Following one set of instructions Iwas trying to get into safe mode- using f8 did not work , so i tried using system configuration utility ( folowing guidelines in tutorials) - the computer did not go into safe mode and now is stuck just rebooting to choices but not actually boot computer up.Now I can't get to start menu/desktop anything to try anything else! can any one help!
many thanks, chongie

Answer:Stuck In Trying To Get Into Safe Mode

Hello Chongie;

Try this > Start > Run > type: msconfig > hit enter.

Click on the BOOT.INI Tab... If their is a check mark in Boot Options in SAFE/BOOT... Uncheck

See if this fixes the problem.

Winnipeg

5 more replies
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Question: stuck in Safe Mode

I have a Dell PC
Pent III 450 MHz
512 RAM
XP Home Edition SP2

This started with a Browser Hijack and an alternating Yellow question mark and a blue circle with a yellow X in my system tray. From this I get a yellow ballon telling me a bout spyware activity and click this baloon to download all available antispyware etc.

I started running the READ &RUN ME FIRST and when i got to the reboot in safe mode with networking I found that I am stuck in Safe Mode. I have tried several times to reboot in normal mode with no success.

Any help would be appreciated.

-rich:
 

Answer:stuck in Safe Mode

HI

Goto Start > Run and type msconfig > hit enter or OK

Then when the msconfig box comes up, click the General tab and choose Normal Startup > apply and reboot

If that doesnt work... go back into msconfig and choose the BOOT INI tab and untick Safeboot > apply and reboot
 

2 more replies
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Question: stuck in safe mode

I am stuck in safe mode, when I reboot, it goes back into safe mode. I am running Windows XP, and this computer is about 7 years old. No virus's that I know of I ran a scan the other day, everything is clear. I just do not understand why I can't get out of safe mode. Thanks in advance for your help!My answer is probably somewhere in the help forum, but i looked in the basic troubleshooting, I came across how to get out of safe mode, it told me to go to this other area to look, when I got there I didn't understand what to look at, I looked at Windows XP troubleshooting, tried some other links there as well, I can't find it, because I didn't see any key words about being stuck in safe mode or how to get out after that.  Thanks again, I hate to make you repeat something that has to be there, it seems like a common problem that could happen. I am just stuck in safe mode. ahhhh....lolTrisse

Answer:stuck in safe mode

Do you get any error messages?

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Question: Safe Mode Stuck

I had a power cut i turned on the computer and it goes into safe mode, if i click on any of the options it reboots back to the safe mode screeen and wont start. when i click normal mode it reboots and for a second there is a error message but its 2 fast to read anyone help im told to re-install win xp home but dont want to lose all my stuff any one help me please
__________________

Answer:Safe Mode Stuck

Sounds like you want to do a repair install. Such leaves data files and program files intact, while requiring reinstallation of all XP critical updates issued since SP2 (assuming that the CD used for the repair install does have SP2 included).How to perform a repair installation of Windows XP if Internet Explorer 7 is installed - http://support.microsoft.com/?kbid=917964 10 things you can do when Windows XP won't boot - http://articles.techrepublic.com.com/5100-10877-6031733.html Louis

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Question: Stuck in Safe Mode

After cleaning viruses and malware from a Dell Inspiron 546 320GB HD, 3.25Ghz AMD RAM, still was getting an error message re: NT AUTHORITY/ I . . . . (can't remember the other word, started with an "I"), then a pop-up came up saying machine was going to shut down in 60 seconds . . . tried to get into Safe Mode, but it wouldn't go in . . . we went to MSconfig to set it (WRONG, WRONG,WRONG we found out!). Now we can't get out of Safe Mode. Can someone please help us?Ray and Barb

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Hi.
Well earlier I was looking on this site to fix my dvd/cd-rom drive problem and seen a result that sounded easy for a person who knows little about computers. where you use the notepad and make it fixcd.reg but i did it. then i restarted my computer and now i'm stuck in safe mode. I can't get out. I restored my computer from a time before i used the technique fixcd.reg. i just want out of safe mode. im trying to set my printer up for college which starts next monday and if anybody can help me before i have to go spend money to get it fixed would be soooo helpful and maybe solve my cd/dvd rom drive problem too. well lets just fix safe mode first. thanks in advance.
Sasha
 

Answer:HELP?!?! I'm stuck in Safe Mode

Have you tried this? Last known configuration.
1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button , click the arrow next to the Lock button , and then click Restart.

2. Do one of the following:

• If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

4. If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.
 

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Question: stuck in safe mode

stuck in safe mode when i try to restart i get message
windows protection error........ you need to restart your computer........press any key to continue

this brings me to safe mode

unintaled the game i was trying to play at the time to try to rememdy the problem and did not work ran virus scan did not work

i have windows 998se
please help???
 

Answer:stuck in safe mode

Being "stuck" in safe mode generally indicates that one of the main system files (usually called DLLs) is damaged or missing, or that a piece of the computer's hardware is not operating properly. This latter condition could be caused by either a failure in the device or by a missing or improper device driver.

I'd recommend going back to a restore point ......

Start / Run at the prompt type scanreg/restore follow prompts for restore point etc.
 

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Question: stuck in safe mode

i went to install xp pro over home edition and found that i had to unistall service pack 2 to do this...i was in safe mode then after unistalling sp2, i proceeded to install xp pro in safe mode not thinking it would matter....now i got to a point in installation that is says to get out of safe and resart com. to continue...but i am stuck in safe mode and cant get out...ive tried setting defaults in bios but cant seem to get anything to work....
 

Answer:stuck in safe mode

Which method did you use to get into safe mode, if it was via msconfig then re-enter msconfig and under the general tab tick Normal Startup also check under Boot.ini that Safeboot is not checked.
 

4 more replies
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Question: stuck im safe mode

someone please help me im a complete fool when it comes to a computer!!

my computer will only work in safe mode networking and i have no sound and think i might have a virus in here somewhere can not fix anything!!!
can someone please help me

Answer:stuck im safe mode

Hello tiamaria228,

What happens when you attempt to boot into Normal mode?

If getting an error please post the error details.

What steps have you already tried if any?

Do you have the Windows XP recovery media that possibly shipped with the system?

1 more replies
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Question: Stuck in Safe mode

Hi,
First time poster here.
I've got an HP xw8600 workstation that will only boot in safemode. It's running Win 7 pro. In Firefox I was trying to access my mail account in yahoo but was redirected to neo. something or other page. I went into safemode and ran mbam and microsoft essentials but they both came up with nothing. I've read through the safe mode article here and tried booting with F8 and msconfig options. Still comes up in safe mode. I will await advice before trying anything else.
 
Thanks,
 
Tim
I should add that this is 64 bit edition.
 
Thanks,
 
Tim

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Question: stuck in safe mode

my home pc is stuck in power safe mode. When I turn it on, the screen says "power safe mode, press any key or move the mouse". The mouse and keyboard do not respond. I have tried f8 and all that, but again the keyboard does not respond. The dvd rom does not spin. I can not use this thing at all. I changed the battery after it happened and still same story. It isn't running in safe mode because it isn't doing anything. It is a e machine, about a year old running on windows xp. Any suggestions? My husband has a laptop, is there a way to hook them up to each other so I can atleast get my pictures from it?
 

Answer:stuck in safe mode

Does it say "Safe" or "Save"?
 

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Question: Stuck In Safe Mode

Hello i was hoping that someone could help me.I went into safe mode using "System Configuration Tool Method" to get rid of a virus, from http://www.bleepingcomputer.com/forums/How...ut61.html#winxo for windows XP, but now I am stuck in safe mode.I cant do Step 2: Click on the Start button then click on Run. because there is no run on my start bar anymore. I tried going F8 duting start up, and selecting start normally, but that just takes me into safe mode again. Does anyone know what to do?

Answer:Stuck In Safe Mode

In 'Safe Mode', press 'Windows' key.

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Question: Stuck in safe mode

Hi- I made a terrible mistake & I need help. I tried to force safemode through msconfig because a virus was preventing me from starting in safemode...and well, that didnt work out... I've tried a full repair installation, recovery console, rebuild, fastdetect, etc. etc., nothing works Please help me undo this horror...

Answer:Stuck in safe mode

Reinstall os, u can back up the files by using live linux disc (linux puppy seamonkey) etc.

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Question: Stuck In Safe Mode

Hello. My computer is stuck in safe mode. Turned it on, safe mode. It will not boot from the Orginal operating CD. PLEASE HELP.
Windows Vista, Gateway

Robin
 

Answer:Stuck In Safe Mode

hit the Start/windows key, type msconfig and hit return. Under the Boot tab, uncheck Safe boot as a boot option.
 

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Hi
When Trying to Reboot my PC in Safe Mode to remove Some Spyware, The Computer Managed to get Iself in an Endless Cycle of Restarting Everythime I get to the Windows XP Boot Screen. As It didn't seem to want to work anytime in the Near Future, I decided that a Fresh Installation of XP was required. I Overwrote the Orginial Copy of XP and Restarted my Computer to Continue Setup. The Computer Started as Normal, but when I got past the Boot Screen, The Compyter had Started in Safe Mode and I got a Message along the Lines of "Setup cannot Continue in Safe Mode Setup will now Restart. I restarted the PC and Got the Same Message. When Pressing F8 I get a list made up of my Hard Drive, My CD Drive and my Floppy Drive and No Option to Leave Safe Mode. Can Anyone Help Me? If I Reformat the Computer I will Lose a Lot, as I wasn't expecting it to Die on me Like that, and I didn't Back up.
Thanks in Advance.
Ruppet

P.S Dunno if this has anything to do with it, but I had Vista Transformation Pack 6.0 Installed, Which Modifys Various System Files.
 

Answer:XP Stuck in Safe Mode

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I am stuck in safe mode!!! -ANY HELP WOULD BE VERY APPRECIATED
I have used F8 and was able to re-run windows XP CD
Once finished it restarted back in safe mode
cannot get to the start menu to reach msconfig
upon start up it goes right tp a small back screen with "safemode" in all 4 corners!!!!
HELP!!! I am a loan officer who works from home, not having access to my PC is $$!

Thanks TJ:
 

Answer:Stuck In Safe Mode!!!! Help

When you boot up have you tried pressing F8 again and selecting Normal Startup?
 

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I am stuck in safe mode and have tried everything that the WIndows Vista Help and Support section recommends: F8 (normal mode, safe mode with netwroking etc), I have scanned and checked for virus, everything! Very frustrated, my husband thinks it could have happened after her tried to install something but he is not sure, I am pretty sure that whatever it was he tried to install was what did it as my son and I had not used the computer the day it got stuck in safe mode. He is not sure the name of what it was either.
What else can I try?

Answer:Stuck in Safe Mode and I have tried everything!

I'm not 100% sure on this 1 but a little research found me this

while you're booted in safe mode, bring up the task manager (ctrl+alt+del)
select file->new task (run) and type in
msconfig
check normal mode and OK. restart the PC

I have attached the config screen from my system for you to see(i did not do this in safe mode)

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Question: stuck in safe mode

ok I was told to run dds and gmer rootkit detector and post the results here. (I think).
DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.21.2
Run by HP_Administrator at 21:13:36 on 2014-05-16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.515 [GMT -7:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
FW: Norton Internet Worm Protection *Disabled*
FW: AVG Internet Security 2013 *Enabled*
.
============== Running Processes ================
.
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
BHO: AcroIEHlprObj Class: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO... Read more

Answer:stuck in safe mode

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

It appears you didn't attach the second dds log, Attach.txt, to your last post.

It should be on your desktop. Please attach the log to your next reply. Alternately...

Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:

%temp%\attach.txt

A text file should open. Save it to your desktop then attach that file to your next reply.

------------------------------------------------------

It also appears you zipped up and attached gmer.exe, instead of the log it made.

Please attach the gmer log to your next reply.

------------------------------------------------------

I also need to see the AdwCleaner log. It will be found at C:\AdwCleaner\AdwCleaner[R#].txt

Please copy/paste the log in your next reply.

------------------------------------------------------

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Question: Stuck in Safe Mode

My computer is stuck in safe mode and the F8 key is not working where do I go from here to resolve this problem?

Answer:Stuck in Safe Mode

Tell us as much as you know about your PC. What brand (Dell , Compaq, custom build ect.)? Mobo? ect.
Charlie

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Question: stuck in safe mode

in windows xp i tried to start in safe mode to remove some malicious files and it asked me for a id and password which it didn't recognize but should have. I realized my mistake and started in "safe mode with networking" .....still didn't recognize my pass and id. So I restarted in normal mode......and It will only boot up in safe mode now and won't recognize my password. Please help!
 

Answer:stuck in safe mode

I don't think you have any choice. You will have do a re-installation of the OS.
You should be able to install the new installation over the old. Since you are stuck in Safe mode, if you cannot see you CDROM, then you will have to create a set of boot disks for XP. The necessary software to do this will have to be gotten from www.bootdisk.com.

If you can see your CDROM, then type X:\setup, where X is your CDROM drive letter.
 

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Can someone please help, I have a pc that is stuck in safe mode and won't load Windows, Ithe only option I have is command prompt. My question is how do I get it out of safe mode using command prompt
 

Answer:PC Stuck in Safe Mode

try ...

hit ctrl-alt-delete
click on task manager
Click on the file menu title
Select New Task (Run..)
type in msconfig
click okay
Select Normal Startup under the General Tab.
Click Okay

Click Restart now


good luck, if that fails, try ... Win7 repair or Startup Repair



 

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I need help. I've tried a few of the solutions online but they didn't seem to help. a embarq "tech" told me to boot in safe mode. He had me do this via msconfig then boot in safe mode.

Well now it will not boot in normal. even when i do F8 and then select normal it won't. it's says that i have to activate windows in normal, but I can't get to normal. i tried to reinstall but all the did is install a 2nd windows on my computer.

Most of my files are accessable but I really need to get to my outlook express for my email. Is there anyway to recover these items??

Cheryl

Answer:I'm stuck in safe mode

Boot up using "safe mode with Network", that should give you access to the internet and outlook

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Question: Stuck In Safe Mode

Help. I'm stuck in safe mode from hell. I was able to do as Gateway said, I typed in msconfig, startup tab, unchecked boxes, restarted, then no more safe mode, but not able to do anything. Popup error stated windows errror would make file then to restart. So I rechecked boxes that stated windows, left program files unchecked, same problem. The only way I can get online is safe mode w/network under Administrator, then task mgr. I have Windows XP Home Edition. This all started after downloading service pack 2, which I've sinced uninstalled. On the safe mode screen, at the top it says Microsoft (R) (Build 2600.xpsp2_gdr 040517-1325 Service Pack 1. Should I do something with that? Please help. Thankyou
 

Answer:Stuck In Safe Mode

Would do a system restore to a point before the trouble occured ....in safe mode.
 

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Question: Stuck in Safe Mode

I have been trying to reinstall Windows XP on a Dell Inspiron 5100 laptop. I was working under Safe Mode per someone's instruction's I have found out knows less than myself. I put the Windows XP disk in and it went through everything just fine. Now I am getting an error message saying " Windows XP cannot run under Safemode. Setup will restart now." the only option is to say okay. However I am in a loop right now. I say okay and it restarts itself and comes right back to that prompt.

I have gifted this laptop to a special needs young lady and so I desperately need help in getting it back and up running for her for summer school. Any help with be met with gratitude.

Thank you very much.
 

Answer:Stuck in Safe Mode

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Question: Stuck in safe mode

Mod EDIT: Moved to apprpriate forum, Virus, Trojan, Spyware, and Malware Removal Logs ~~ boopmeOnly works in safemode, ACER D250, WIndows XP, Have Malware Bytes, & Avast, used Hijack this as well as Stinger, no hits on infections. My firewall does not load in any mode but safe mode. My virus program either.NO virus programs show any infections, hard to believe they found nothing...something has got to be infecting this computer. I also deleted some porn sites that I found in my registry keys, never visit those sites so not sure how they got their heard that spybot sets those keys as precation, not sure if deleting them caused this.Here is my HIJACK This[b] Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:16:58 PM, on 10/20/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\dmadmin.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exec:\PROGRA~1\MICROS~3\wkcalrem.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files&... Read more

Answer:Stuck in safe mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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Question: Stuck in Safe Mode

I purchased a registry clean-up program which was causing me problems with Internet Explorer (it would open but was unable to display any websites). I went into safe mode to restore by files to the date previous to my installation of the program. When I tried to switch back to normal mode (it only allowed me the option for normal mode 1 time) Windows Vista keeps reverting back to safe mode. Safe mode appears in all four corners of the screen. Being technically challenged when it comes to computers I am afraid I have done irreperable damage. Please help
 

Answer:Stuck in Safe Mode

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Question: Stuck in Safe Mode

My computer is only able to start in Safe Mode. If I try using my computer in the Normal Mode, my screen goes blank and nothing else happens. My computer's operating system is Windows XP.

If anyone can give me advice on how to use my computer in the
Normal Mode again, I'd really appreciate it.
 

Answer:Stuck in Safe Mode

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So, it was probably not the smartest idea, but I decided to go into Minimal(Alternateshell) safeboot. And I have no clue as to how to use command prompt. Does anyone know how I can get out? Please, make my weekend better!

Answer:Stuck in Safe Mode!

in msconfig click on the boot ini tab and check the safe boot is unticked

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A friend of mine had a worm virus and we got the tool to get rid of it but she has a separate screen for each member of her family and the virus was only in one persons screen. She had to make them an administrator so we could get the tool to work the virus is gone but we are stuck in safe mode and I dont know enough about xp to help out and all I know about her pc is that she is running os xp. sorry if this makes helping me hard
 

Answer:xp stuck in safe mode

Lets try this.

start > run > msconfig

Click the Boot.ini tab and make sure that /safeboot is not checked. See attachment.

Also make sure in the General tab that Normal Startup is selected.
 

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Question: Stuck in Safe Mode

my computer is stuck on safe mode how do i get out of it,. i just hooked up my new computer
 

Answer:Stuck in Safe Mode

A description of your computer and its Windows operating system would be helpful.

Is this a newly-bought or newly-built computer?

---------------------------------------------------------------
 

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Question: Stuck in safe mode

I recently moved my computer to another room and when I hooked it all up again, the monitor will not come on.  It shows a black screen and when I push one of the three buttons on the front of the monitor it says ----- in safe mode push any key or move mouse, but when I do this nothing happens.  It was fine when I turned it off and moved it.  Please help

Answer:Stuck in safe mode

Are monitor lights on?Are computer light on? Can you hear hard drive, fans spinning?

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Question: Stuck in Safe Mode

Hello. I was infected with the Anti-Virus 2011 virus and, following instructions on this forum and using Malwarebytes, I was able to get use my computer again. But since that virus, I have been continually stuck in safe mode, all of my services have stopped and my automatic updates (which says it's been turned on) is not running. Here's the thing: When I try to select "normal startup" in the system utility, "safeboot" then gets automatically, too. If I unselect "safeboot", then "selective startup" is automatically selected. The only way I can use my computer (XP) is by "selective startup" and none of the services start. If anyone can assist, I would be grateful. Thanks.

Answer:Stuck in Safe Mode

Hello and welcome to Bleeping ComputerMy name is etavares and I will be working with you to fix your computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.Please refrain from running tools or applying updates other than those w... Read more

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Question: Stuck in Safe Mode

hi
i recently downloaded AVG anti virus. I scanned my computer and found 20 viruses. 2 weeks later I then put my computer in safe mode and found 900 infected files. (ares) i then deleted 2 folders manually by the name of TOOLBAR and 180 Solutions. Now i cannot get my computer to boot normally. everytime i select start windows normally. it leads me back to the page where i select safe mode or normal mode. please help.

thank you

Answer:Stuck in Safe Mode

try last known good configuration i don't think it will work but worth a try
next
in the run box type
sfc /scannow
and press enter

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Question: stuck in safe mode

I have been using my fingerprint (ever since i upgraded to windows10) to login to my laptop as i have forgotten my password. Recently when i dowloaded a software my system rebooted in safe mode. I am now unable to login as the finger print sotware is not accessible. I am unable to get back to normal mode. pls help.

Answer:stuck in safe mode

Hello in distress, and welcome to Ten Forums.

You should be able to use OPTION THREE in a command prompt at boot to boot back to normal mode.

https://www.tenforums.com/tutorials/2...a.html#option3

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laptop sony cant get out of safe mode no audio no restore please help

Answer:stuck in safe mode!!!!!plz help

you may have to do a repair install:http://www.vistax64.com/tutorials/8...Some HELP in posting on Computing.net plus free progs and instructions Cheers

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My sons PC with ME operating system won't boot up properly. When starting in safe mode it freezes and under the task manager nothing is running. Is this caused by a virus or a hardware problem.?I can reload ME but he will lose all his data - he has a lot of music stored.Is there any way to get at the data before reloading? or should we cut our losses and try to resore.?

Answer:ME stuck in safe mode

If it were me and the music collection meant an awful lot, I would hop down to PC world and buy the cheapest new hard drive I could find. Install it as master, install Win ME on the new drive, load up the free version of AVG, install the old drive as slave and transfer over the required files. Sledgehammer to crack a nut? maybe, but it will work.

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Question: Stuck in Safe Mode

My PC is Running Windows 98 and is stuck in Safe Mode. I have tried both Shut Down and Restart but it still boots up in safe mode. Can someone please tell me now to get out of safe mode.

Answer:Stuck in Safe Mode

Locate the file named winbootng.sts in the Windows folder, and delete it. If this fails to solve the problem, exit Windows to MS-Dos or boot from a recovery disk and execute the following commands: ATTRIB -S -H -R C:\IO.SYS REN C:\IO.SYS C:\IO.OLD SYS C:

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hi. i need help. i downloaded something which i did on safe mode now its just stuck on safe mode. i swtich my computer on and it will load up untill the logon and i would type my password but then nothing will happen after that it will be blank with safe mode on each corner. is there any way where i can get my computer back how it was before i installed these files. thanks your help will be appriciated much.

Answer:Need help stuck in safe mode

Tap the f8 key prior to windows loading, then select normal mode.
You say you downloaded something in safe mode, why? And did you
install that something, and what was it and why? If you did not install
that something I cant see a reason why it would want to keep you in
safe mode, simply by downloading.

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Question: Stuck in Safe Mode

Hi

We have a second hand laptop with XP and didn't realise they had put a password on what must be the initial administrator account. To sort out a pile of Spyware, I followed the instructions from the Spyware forum read me first and now I can't get into or out of Safe Mode.

Any advice or is it a lost cause?

Thanks
 

Answer:Stuck in Safe Mode

Welcome to Major Geeks! Do you have the XP-CD?
 

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My buddy has Certified Data laptop;basically he came to me and it appears to be stuck in safe made.He tried system restore with no luck.
Any ideas how to return to normal bootup??
Cheers.
 

Answer:XP stuck in safe mode

Here is a shot in the dark...

start -> run (in run type msconfig) -> under the gentral tab select "Normal start up, and then press apply and then ok and restart PC.
 

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Question: Stuck in Safe Mode

Hey gang, a friend went into "Safe Mode" and now he can't get out, guess his password isn't working !! Tell me how to help him get out, looked all over & i find no solution ! This was his message to me




Rebooted in safe mode no network and now I can't login to Microsoft start-up login!



Help me Help him ??

Chuck

Answer:Stuck in Safe Mode

Hello Chuck,

He should be able to use one of the options in the tutorial below to start Windows back in normal mode.

https://www.tenforums.com/tutorials/2...dows-10-a.html

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Question: Stuck in Safe Mode

I have a Dell Dimension 8100 with Windows Me pre-installed. I do have the original restore disk.

I don't have system restore currently available.

Everything was fine when I turned off a few night ago, but when I booted back up, it's boots up in safe mode only. I tried hitting F8 and tried Normal, Boot Log, and step by step confirmation, but it still keeps on starting in safe mode. Also, in safe mode, my mouse will not work.

I ran check disk, with automatically fix errors, and shut down in normal mode, but it still keeps coming up in safe mode.

I have AntVir Anti VIrus, and Zone Alarm Free Firewall.

Is there a way to boot from the original disk, and repair the windows system without restoring the entire drive.

Help is needed urgently, because I have a couple websites to update.

Thanks

The Gambling Cowboy

URL removed. They are not allowed in signatures for a reason. Repeat offenses will result in a ban.
 

Answer:Stuck in Safe Mode

Have you tried going to Run..
type in msconfig
click on the boot tab
unclick safe boot.

just a shot in the dark
 

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Question: Stuck in Safe Mode

After a recent clean-up of my programs I have found myself to be in sort of a bind. I restarted my computer but my toolbar wouldn't show up. I know what you're thinking, explorer.exe in task manager; didn't work. So I figured I would restore my computer in safe mode. But, when I start in safe mode it said it could not execute the restore, so I tried numerous times with no luck. I decided to reinstall Windows XP; a very bad choice. It started out fine, but it had to restart to start the real installation. When it rebooted again it said that it could not install XP while in safe mode. Simple enough, I would just have to change my msconfig settings to normal boot instead of /safeboot. When I removed the disc and started the computer again, it was still in installation mode and stuck in safe. So in conclusion, every time I start my computer it says it cannot install windows in safemode and restarts, and then repeats itself.


HELP!!!! what do I do??

Answer:Stuck in Safe Mode

Hi dburk, welcome to TSF..

when you restart the computer with the XP installation disc in the cd drive, does it initiate the installation process again? If yes, check out the following link for a repair installation walkthrough:
http://www.windowsreinstall.com/winx...exfullpage.htm

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Question: Stuck in Safe Mode

Whenever I restart my computer, it boots up in "safe mode" and I cant get out of it. It was working fine earlier, then I restarted it and it came up in safe mode. Does anyone know how I can get out and reboot normally? Windows 2000

Thanks.
 

Answer:Stuck in Safe Mode

Does it tell you it is in "Safe Mode" or does it just "look" like it? If the latter, you are probably not in Safe Mode at all, but have lost your Display adapter configuration and are looking at a Safe Mode like VGA screen.

It's tough to troubleshoot problems like that in Win2k because it has no native startup manager. However XPs "msconfig" will work in 2k and you can get the files for it here:

http://www2.whidbey.net/djdenham/Msconfig.htm

This is what "clean boot" troubleshooting is WITHOUT msconfig:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;281770

With (XP):

http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353

As far as I know the functionality will be identical if you install msconfig to 2k.

Try disabling the "startup group" first and see if that allows you to boot normal.

You can also hide microsoft services and disable non microsoft ones.

If no luck you have to go to the device manager and disable things like sound and network cards.
 

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Question: Stuck in Safe Mode

Hi,
Windows 10 14393.953 Pro
Stuck in Safe Mode.
My computer suddenly restarted, and when I got o MSCONFIG and change from Selective startup to Normal, and press Apply, it goes back to Selective Startup.
In Boot tab, it's for some reason set to Safe Mode with Networking, when I uncheck that and press apple, it rechecks itself. And stays in Safe mode.
Any ideas?

Answer:Stuck in Safe Mode

Hi, given that it suddenly restarted and won't boot normally, let's first check your disk.

If you can, download Crystal Diskinfo on another PC (free, incl. portable) to check SMART params. Easy to find. Put it on a flash drive or CD etc, and plug it in/insert it, and run it.

You will get a quick Good/caution/bad display.

If that's ok, you could try using a restore point. Shift left click restart, and navigate through Troubleshooting to System Restore.

(Only valid if you turned System restore on at some point and have a usable restore point).

Otherwise, you will need to boot from a suitable boot disk (e.g. Kyhi's at the top of the Software and Apps section) for a familiar Win 10 environment, or a Win 10 bootable medium to a command prompt and restore the backup copy of the registry.

Do you have any form of recovery disk or disk image that you have previously created?

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Ok my computer has been messed up since this morning from something that is not running on my computer right.. When I start my computer I run it normally and it ends up on start mode

We did a system restore and it went back to December 2007 and lost alot of our stuff like the qwest, windows one care, like everything..

Anyway to fix this?

We went through the F8 thing and couldnt do it because it was in safe mode..

The problem is still the same as before we restored it.. You know how vista is supposed to look on the bottom for start, its supposed to be all colorful and stuff like that. Well looking at the picture its just plain white.. Every screen I open its pitch white and you can only see black and white and the 8 main colors of the rainbow.. My desktop and the whole computer starts up in safe mode even when we try to start it normally.. that is not a good sign

We use Emachines computer which is not a very well known computer....
 

Answer::( Stuck in Safe mode!

There is Absoultley no way to get out of Safe mode on my computer, please don't suggest "Google is your friend" I've gotten that 3 times now.
 

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Question: Stuck in SAFE mode

I was working with a tech from Microsoft a few weeks ago and he set up boot options to always be in SAFE mode, but my phone timed out before he could tell me how to get our of SAFE mode! Can you tell me how to alter the BOOT options so Windows will come
up normally?

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I hope someone can help me with this. My son's laptop was infected with trojan.vundo.b and tried everything to get rid of it. I think it is now gone, but when I rebooted, I noticed there was no sound or internet. So after trying to start some of the services, I realized that Vista thinks it is in Safe mode (but it booted with the normal screen). I can boot into safe mode with networking and the internet works fine, but as far as everything else, no dice. So still no sound and if you try to fix it you get the error that you can't start the service in Safe mode. Any ideas or help would be greatly appreciated.

Thanks.
Doc

Answer:Stuck in safe mode...

id backup and reinstall

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My computer seems to be stuck in some form of safe mode. Things like networking and hardware options can not be used. The system is stuck in the Windows Classic Style and some drives are not detected. Is there anyway to fix this without using the Windows Restore Discs, because I lost them. When I go to use the restore process in msconfig there is no dates, an other sign I am in safe mode.

Answer:I Think I'm Stuck in Safe Mode

What OS?

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Question: Safe Mode (stuck)

Hello, I have Windows8 with Classic shell program
My problem is that I believe that my computer is running
in safe mode. Please Help


Thank you,
Searda :)

Answer:Safe Mode (stuck)

If you are in safe mode, then "safe mode" should be seen at all four corners of the desktop.

At Start, type in "msconfig" and press enter. Go to the boot tab. Is "Safe boot" checked? If so, uncheck it and then click Apply and OK then reboot.

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Hi this is a copy my my hjt log...im currently stuck in safe mode. When I try to boot in normal my computer freeze..and it keeps asking for c:/programfiles/commonfile/microsoft share web folders/ibm00013.exe. Also the DOS command opens and something tries to write to it. I've used spybot over 10 times..and it keeps finding and deleting: win32.Qoologic, webhancer, virtumonde, windows security center.taskmanger, torpig, spysheriff, smitfraudC., Smitfrau-C toolbar 808, asta killer, 7fasst, coolwww search, cimuz, Pacimedia.I've tried avg, panda..once i bought the 6 month subsription panda wouldnt open on my pc. When I try to upload norton..the computer freezes and restart. I've been at this for a full day now. Somehow my outlook express was wiped out and email info..such as port number etc..windows taskmanager was disabled also. Please help me. Logfile of HijackThis v1.99.1Scan saved at 2:38:09 AM, on 10/31/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exeC:\Program Files\HijackThi... Read more

Answer:Im Stuck In Safe Mode

updated log:Logfile of HijackThis v1.99.1Scan saved at 9:16:05 AM, on 10/31/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfmR1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.rr.com/flash/index.cfmR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: Shell=explorer.exe O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocxO3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_4.dllO3 - Toolbar: Norton AntiV... Read more

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hi, im having a crazy problem but i repaired my start up and did system backups and restores. i can still boot in advanced boot options. for some reason vista 32 home, keeps booting in safe mode and cant do anything in safe mode.
tried starting win normally and last known good configuration..still boots in safe mode.
i get no start menu in safe mode just black screen and said safe mode in corners. task manager will not come up either..i even tried to repair with the vista cd.
someone please help me...i feel stupid not knowing what to do
if you need more info ill give it to you. i tried every troubleshooting method i can think without reformatting.

Answer:HELP!!stuck in safe mode and cant do anything.

Hello Houng, and welcome to Vista Forums.

Check to see if doing step 2 in METHOD TWO of the tutorial below will allow you to boot back into normal mode afterwards.

Safe Mode

Hope this helps,
Shawn

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Yesterday I discovered my computer had some nasty little malware/virus on it that would boot on startup and demand that I install it's idea of virus protection. While I was able to figure out quickly and able to stop the program from running, it would continually reboot itself as I hastened to run any and all programs that would get rid of it.

I got sick of this, and opted to start up in safe mode minus internet/networking to run these tools. So, while now I'm reasonably certain that whatever bug my computer had is gone, it REFUSES to come out of safe mode. My dad is really skilled with computers, so I called him up and told him what I had done and tried...as a last resort he said the best thing I could do was re-install windows (which is what I was afraid of).

I booted from the XP CD, made it through reasonably enough and now (ugh!) when it gets to the second part of re-installation it tells me that Setup cannot continue in safe mode and is going to restart. It's a nasty, bitter cycle that does not end.

Now, I've been on these forums already looking for an answer and tried some of them...this is what I've done:

1) Pressed f8 and tried to boot into ANY mode beyond safe mode
2) gone into bootcfg from the recovery console and tried to edit it out of safe mode
3) hit the ctrl key a lot...i see now that only works with Win 98
4) reinstalled windows again
5) cried

Anyway, nothing works. Now I can't even get into the recovery console because it says my password... Read more

Answer:Stuck in Safe Mode, HELP!

When in safe mode...

1)Start
2)Run
3)Type "msconfig" enter
4)With the new window.. go to "Boot.ini" make sure /safemode isn't check...

If it is uncheck it, restart Windows.

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Question: Stuck in safe mode

I'm stuck in safe mode...how do I get to normal mode

Answer:Stuck in safe mode

What happens when you re-boot? Does it take you to the safemode screen?

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