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Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \Sys

Question: Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \Sys

i get a blue screen error message.
Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate.
this happend when i accidentally hit the power switch on the bus-bar that my comp was plugged into, shuttin off all the power while the comp was running.
My windows xp will not boot. i do not have any windows xp boot disks, Nor a floopy drive.
is there any way i can make a boot disk from another xp comp i have (it also has no floppy drive) just using a cd-rom??
is there any chance in hell to save my files on the harddisk?
ive looked all over the interweb. any help would be greatly appreciated.!!

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Preferred Solution: Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \Sys

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I am running Windows Vista.

When my Sony Vaio laptop boots up, it says:

STOP: c0000218 {Registry File Failure} The registry cannot load the hive (file): \systemroot\system32\config\components

How can I fix this?


Thanks in advance! I need to get this working TODAY!


Answer:STOP: c0000218 {Registry File Failure} The registry cannot load the hive (file):

You need to install a backup copy of your Registry. The simplest method would be a System Restore.

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A couple of days ago, i set my computer for a 'Administrator User Account login/w password' before windowsXP would boot. The next time i went to start up windows,either i forgot the correct password or the correct password would not work,nevertheless i could not get by the Administrator user to get windows started. After fooling around,somehow i got a user log in and got in without any password.

Everything is fine except i decided to do a full reformat(im experienced). Instead of getting my computers reformat page, i got the following:

"stop:c0000218 (registry file failure)the registry cannot load the hive file...
\systemroot\system32\config\security or its log or alternative it is corrupt,
abscent, or not writeable"

I did a system restore,no luck.

Again everything seems fine except trying to do a reformat. I fiqure sooner or later the problem will show up elsewhere if i dont take care of it now.

amy comments?

Answer:"stop:c0000218 (registry file failure)the registry cannot load the hive file..."

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everythings was fine and dandy with my week old new hard drive,until tonight i turn it on and get "c0000218 registry file failure...cannot load the hive \systemroot\system32\config\sam
cannot find its log or alternate,its corrupt,absent or unwritable..

whats happened? how can i fix it... can i hook the other hdd up and copy anything from this old hard drive im using now (reg setting.hive?),to the other one so i can boot from that again?
i don't want to use this old 6gig hdd and re install everything!!

help very much appreciated

Answer:get "c0000218 registry file failure...cannot load the hive \systemroot\system32\confi

Not pretty, if all of the hardware was ok before, it looks like the new disk may have failed (according to MS), see here,

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When I switched on my Mesh PC (Athlon 1.8GHz processor running Windows XP) this morning, it came up with several Corrupt file messages. Once it had completed its start-up proceedure I decided to switch to an earlier restore point in the hope of fixing the problem.When the PC re-started (as part of the restore process) I got the 'Blue Screen of Death' with the message:STOP: C0000218 (Registry File Failure) The Registry cannot load the hive (file) \SystemRoot\System32\Config\SOFTWARE or its log alternative. It is corrupt, absent or not writable.I have the Windows XP installation disk and earlier this week,for the first time, I made an image of the C drive on my external drive using O&O DiskImage 3.5 Pro - although of course, I could do have the DiskImage s/w running to restore it!The regitry has been backed up (using Registry First Aid) - but without Windows running, how can I restor it?Any ideas as to how to fix this unwelcome problem would be appreciated.

Answer:Registry file failure (STOP: C0000218)

Can you start in 'Safe Mode'.

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Tearing my hair out over this one. Saw a couple of references here but no real solution followthru.

Have Win2000 on DellP4 Dimension 8200 - froze and locked up 2 days ago and had to boulder dam it. Suspect something wasn't closing in background.

Reboot and get the endless loop of the Dell splash screen , B&W Win2000 loading screen,
then Win2000 color loading pause 3/4 way thru and the BSOD with STOP C0000218 Registry File Failure etc and then dump of physical memory.
BSOD doesn't even hang - moves so fast can't really read error stop code and then loops to reboot. I caught enough of the message after a dozen loops to look it up on the web.

Went to MSKB - lots of articles but mostly for XP and one that is fairly exact has warning about trying to use the method for getting to recovery/repair by using 6 XP load floppies and then using W2K reg repair utility. However giant warning DO NOT USE THIS METHOD FOR OEM'S.

So since this is a Dell (and we know they are very proprietary) before muck anything worse thought I would ask if anyone has successfully done that or anything else that has worked.

I have tried my ERD and getting into SafeMode etc, etc and just can't get past this loop. Have all vital data backed up on CD's but really hate to lose a lot of other stuff so any and all suggestions welcome. Thanks

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My computer when i
starts it ,shows error
messege in blue screen,
the error is
''STOP: c0000218

File Failure} The registry
cannot load the hive
(file): \SystemRoot
\SECURITY or its log or
alternate. It is corrupt,
absent, or not writable.''
This error comes up only
for 2-3 seconds and then
pc restarts and same
error messege.
When i tried to reinstall
my windows xp sp2 os
and in the boot menu ,installation cd does not
boots and error messge comes
''boot from cd_ _ _
CDBOOT cannot boot
from cd code 4''
please help me to
resolve this problem.

Answer:STOP: c0000218 {Registry File Failure}

Did you try to reinstall by booting from the CD and not from Windows itself? That should do it if you are willing to reinstall? Otherwise you are not going to like the fix:

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Hi, I'm having a lot of trouble- I can't boot into windows. The PC begins to boot, then just after it reaches the 'loading windows' screen, I get the following blue screen :.

This occured after a powercut. Power went out, and when I turned the PC back on, I got the blue screen. So I'm guessing the registry was being written to just before the power went out.
I have tried safe mode, booting from last known good configuration, I've run chkdsk /r /f, chkdsk /f, to no avail.
I'm currently running on Ubuntu from a USB memory stick, and I can access the hard drive/ windows files. I can go into Windows/system32/config and also the 'regback' folder, although I'm a little afraid to touch those files, in case i destroy the system completely. I can also hook the hard drive up to a laptop running Windows 7, via a SATA-USB adapter.
I do not have a vista recovery disk or the install disk, I never got the installation disk when I bought the PC in 2008.
I'd be eternally grateful to get this resolved...

I also tried System restore, but I got an Error: I/O device error 0x8007045D. Cannot restore the system at all, with any of the restores.

Answer:STOP: c0000218 {Registry File Failure}

The following is for XP but it might give you some ideas to try-

How to recover from a corrupted registry that prevents Windows XP from starting

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Long story short, dropped something onto my old Dell Latitude D610 laptop and it restarted itself. Now it won't boot up, and all I get is a blue screen with the following message:

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Dumping physical memory to disk:

I rebooted into Windows Setup with an XP CD I have, but can't find any option to start the recovery console??
Trying to avoid reinstalling Windows and/or losing data.

Please help. Thanks.

Answer:STOP: c0000218 {Registry File Failure}

Hi, try the following.
Boot from the Xp install Cd...when prompted press [R]
Choose Windows installation [typically by pressing [1]
When prompted for password.
Press Enter.
chkdsk /r
[note space after chkdsk]
Let it scan the pc.

When fininshed.
Type Exit
And press Enter.
How to recover from a corrupted registry that prevents Windows XP from starting
How to use Linux live Cd to backup files from a dead Pc

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I am currently having the following error message at boot up which keeps looping over:The registry cannot load the hive file\system root\system32\config\softwareor its log or alternate is corrupt, absent or not writable.CPU - AMD Athlon 1.1RAM - 256MBOS - Win 2000 SP3Format: NTFSI have tried using the recovery console and the ERD;but the problem persists.Thanks for your anticipated assistance.

Answer:STOP C0000218 {Registry file Failure}

A Stop 0xc0000218 error message means that a necessary registry hive file could not be loaded. This error message can occur if the file is corrupt or missing. To resolve this issue you can reinstall the operating system and restore the registry files from a backup. The registry files may have been corrupted because of hard disk corruption or some other hardware problem. This error message can also occur if the driver has corrupted the registry data while loading into memory, or the memory where the registry is loading has a parity error. In the latter case, turn off the external cache and check the memory chips. RESOLUTIONBecause the registry is corrupted, you must complete each of the following steps until the problem is resolved: When Windows loads, press SPACE BAR when the "Load Last Known Good" message appears.Complete a parallel installation and restore the registry files from a tape backup. To do so:Reinstall Windows into a separate directoryRestore the registry hives found in the %SYSTEMROOT%\System32\Config subdirectory.If you do not have a tape backup, the backup of network servers and production workstations should be included as a critical part of running any production system.NOTE: If Windows is stored on a FAT partition, you can restore the files using another computer and by copying the registry hive files into the directory above.

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First of all, apologies for reposting this topic - I have read previous posts but can't find a solution to my specific problem...When I boot up my Windows XP laptop it goes straight to Safe Mode / Last Known Good Configuration / Start Normally menu choice - I have tried all of the above but it blue screens every time wit the message:STOP: c0000218 {Registry File Failure}The registry cannot load the hive (file):\SystemRoot\System32\Config\SOFTWAREor its log or alternate.It is corrupted, absent, or not writeable.Beginning dump of physical memoryPhysical memory dump complete.I've tried: never get to the ?Welcome to Setup? screen to be able to start the Recovery Console...Any ideas...?All help and suggestions greatly appreciated!!!

Answer:STOP: c0000218 {Registry File Failure}

The article in this LINK provided two ways to fix this error. From your post you obviously have tried the first of the two ways - the easy method - and it didn't work. The hard method requires that you have native XP installation CD handy. If your Windows is preinstalled, do not try it. For the latter your only option is to reinstall XP using the manufacturer?s recovery disks.Good luck.i_Xp/Vista/W7User

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My older Dell Inspiron 5160 laptop crashed and I get the following response:

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

Answer:STOP: c0000218 {Registry File Failure}

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Long story short, dropped something onto my old Dell Latitude D610 laptop and it restarted itself. Now it won't boot up, and all I get is a blue screen with the following message:

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Dumping physical memory to disk:

I rebooted into Windows Setup with an XP CD I have, but can't find any option to start the recovery console??
Trying to avoid reinstalling Windows and/or losing data.

Please help. Thanks.

Answer:STOP: c0000218 {Registry File Failure}

Boot into Safe Mode by striking F8 once / sec.
Select Safe Mode
login as admin
restore from your last (ie latest) Restore Point

right click on Cumputer
click on System protection
click System Restore
select the restore point


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I have gone throught the forums and found out what to do in my situation, but I am needing a Windows XP start up disk and don't believe I have one. My error message is below:

STOP:C0000218 {Regostry File Failure}
The Registry cannot load the hive (file):
/SystemRoot/ system32/config/SOFTWARE
or its log or alternative.
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physcial memory dump complete.
Contact your system administrator or technical support for futher assistance.

Answer:Stop: c0000218 {Registry file Failure}

You will have to get a Windows XP Installation CD and perform the work required. Ask a friend.

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Yesterday night, while watching a streaming video, my laptop felt down. Hopefully, the screen was good and I can still watching my streaming video.

This morning, I start my computer, bios is starting perfectly, then I got the windows logo, but the window where users appearing doesn't launch anymore. I get a black screen.

After a few minutes, I got the following message:
"STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file) :\System Root\System32\Config\SAM or its log or alternate. It is corrupt, absent, or not writable."
I've been trying to start my computer on Safe Mode, also on Dos mode but neither are working.

I have a recover Vista CD, but it can't launch when starting my computer.

How to know if it's a hardware failure or software failure ? Hope you can help me, thanks !

Answer:STOP: c0000218 {Registry File Failure}

Use Ubuntu to back up your stuff. It it does not install its a hardware problem. If it does install, back up then report back
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

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I AM ATTEMPTING to do a system recovery and receiving
the following message ( xp compaq)



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BSOD= STOP: c0000218 {registry file failure} the registry cannot load the hive(file):\systemroot
system32\config\software or its log or alternate . it is corrupt, absent or not writeable
Long story short :The PC is a Dell latitude d620 that had been totally wiped of everything while trying to repair a problem with windows xp. I got windows xp reinstalled (yayy solitaire !)but had no drivers , got the drivers on a disc , thought they were installing but upon restart ended up back at the BSOD that i started with.
I have very minimal knowledge of computers, or repairing them. I had originally recruited my dad to help me but he now says to junk it, since I can get online on his PC. The problem is that I cant DL anything on his PC .
I'm hoping to find someone nice enough( and bored enough) to help me get her runnin again

Answer:STOP: c0000218 {registry file failure}

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Long story short, dropped something onto my old Dell Latitude D610 laptop and it restarted itself.  Now it won't boot up, and all I get is a blue screen with the following message:
STOP:  c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable.
Beginning dump of physical memory
Dumping physical memory to disk:
I rebooted into Windows Setup with an XP CD I have, but can't find any option to start the recovery console??
Trying to avoid reinstalling Windows and/or losing data.
Please help.  Thanks.

Answer:STOP: c0000218 {Registry File Failure}

FWIW: , please note the reference to OEM systems.  Dell is an OEM.
Dell guidance:

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I had great success using this forum in Dec. 2008 when I had a virus on my laptop so I'm hopeful that it will be helpful again today.

This morning I had to manually turn off my laptop after the touch pad stopped responding. When I restarted I got this message:

STOP: c0000218 {Registry file failure}
The registry cannot load the hive (file):
or it's alternate.
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete

I still have the Windows Recovery Console installed on my laptop from Dec. when I had the virus. I'm not sure exactly how to proceed though. I'm using WinXP.

Any help would be great appreciated! I'd like to save as much from my laptop as possible - some pics and docs I have not backed up recently (though thankfully it's not a great amount since I backed everything up after the virus in Dec.).


Answer:STOP: c0000218 {Registry file failure}

A look at what Microsoft says:

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I received this error and tried restoring from cd. It did not work. I googled the problem and came across and article in MS support but it talks about downloading a guided help but I'm not sure what this is, if it's software or documentation. I cannot download to my machine with the problem for obvious reasons, should I download it to flash drive using another machine? Should I try restoring from cd again? MS support also has a list of manual steps to follow, should I use that instead?

Thanks. Appreciate any help.

Answer:Stop: C0000218 Registry file failure

Figured it out.

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When ever i start my laptop (after going through the start up menu, safe mode, regular start up etc.) i am confronted with this message

Stop:c0000218 {registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable.

Beginning Dump of physical memory
physical memory dump complete.
Contact your system administrator or technical support group for further

I have never had any problem like this before, and it comes up no matter what mode i start my computer in. Any help at all at this point is greatly appreciated, even information on how this problem started, but more on how i can fix it, thank you.

Answer:Stop:c0000218 {registry File Failure}

Welcome to BC finnegan.Go to the link below, copy and print the information there so that you can use it to start your computer. this gets you going.

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Hi,I have a Dell Latitude D520 laptop which runs Windows XP. It is failing to boot, and loads a blue screen with the following message:STOP: c0000218 {Registry File Failure}The registry cannot load the hive (file):\SystemRoot\System32\Config\SOFTWAREor its log or alternativeIt is corrupt, absent, or not writableBeginning dump of physical memoryPhysical memory dump complete.Contact your system administrator...etcI have tried loading in safe mode, and loading the last know good config but still get the same result.Is there any way to fix this without re-installing Windows?ThanksNick

Answer:STOP: c0000218 {Registry File Failure}

Hard to say from the error message nick.Have you recently ran any registry programs here ?In safemode does everything work ?What types of backups have you made if any ? ?I would first try running chkdsk /r from a command prompt in safemode and re-boot...

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I have a Compaq Presario V6120US Notebook PC with XP Home SP3 that just loops. It never gets to the logon screen. I can get the F8 to one screen only. The XP Disk doesn't do anything and Last known good config. does nothing, in fact, none of the options do anything. Any help? I've read the posts and the Malware post. All of that assumes that you can get past this point and don't really understand what their talking about anyway. HELP!!! I have mucho data I can't afford to lose.

STOP: C0000218 {Registry File Failure}
The registry cannot load the hive (file): \System Root \ System32 \ Config \Sam or its log or alternate. It is corrupt, absent or not writable.

Answer:STOP: C0000218 {Registry File Failure}

When you say the XP disk doesn't do any thing, have you gone into the BIOS, (F2 key on startup, keep tapping), and put the CD/DVD boot first in sequence?
If it is an install of recover disk, your computer will boot from this first then. Try to repair from the options given.

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I have a Dell XPS600 Windows XP Professional SP3
I got the following error after the system running extremely slow today. I rebooted when the error came up.

STOP: c0000218 (registry File Failure}
The registry cannot load the hive (file):
SystemRoot\System32\Config\SOFTWARE or its log or alternate.
It is corrupt, absent, or not writable.


Answer:Stop: C0000218 {Registry File Failure}

Is this with the new hard drive you installed a few months ago to replace the last one that was failing?

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Recently recovered from a blue screen
"Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate"

I used the Recovery Console to restore the backup copy of the hive from the Repair folder:

Changed to the c:\Windows folder.


cd system32\config
dir system
ren software software.bak
copy c:\windows\repair\software

1 file copied successfully

Typed exit , quit Recovery Console and then restarted the computer.

Everything then worked athough with old settings, and I am going to have to reinstall some programs. It also taught me to do a regular restore point!!

My problem now is that I am trying to reinstall McAfee, but something is blocking the Download Manager "DMsetup.exe" and not allowing it to connect to the internet. It is also stopping AVG updates "avginet.exe", product activation of Office 2007, and Carbonite registration. All other internet access is fine. I have checked Windows Firewall and exceptions - all seems fine there - and it makes no difference if I take the firewall down.

If I go to Properties - Advanced of the Local Area Connection it tells me that Windows Management Instrumentation might be corrupted - go to an earlier restore point (I wish!!).

Any ideas what I am doing wrong here - should I do a clean reinstallation?


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When I start the laptop {Dell Inspiron 6400 / Windows XP} I get a blue screen with following error.

STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file):\System Root\System32\Config\SECURITY or its log or alternate. It is corrupt, absent, or not writable.

I tried starting in Safe Mode
i.e: while starting computer hit F8 and select 'Safe Mode'

same error!

Also tried starting with Last Known Good Configuration
i.e: while starting computer hit F8 and select '... (last known good configuration)'

same error!

I called dell tech support and they asked me to run diagnostics and concluded thats its Hard Drive error.
i.e: while starting computer hit F12 and select 'OS' and then 'Diagnostics'

Since I am under warranty Dell support said they would be sending me a new Hard Drive and the Windows reinstall CD.

The problem is I need to recover my data in existing hard drive. (or fix the error)

Please help.

Thanks in advance,

Answer:STOP: C0000218 {Registry File Failure}

Welcome to TSG!

Your best bet will be to install the drive in an external enclosure so you can connect it to another PC and try to recover your files.

You can also try using an Ubuntu Live CD. See the guide in this link Mumbodog posted a while back:
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer

Or any other Live CD, even a Vista/Win 7 DVD/Recovery Environment CD.

Live CDs
Ultimate Boot CD for Windows
Ultimate Boot CD
Puppy Linux
The first two require access to a Windows XP Disk
The Ultimate Boot CD does not include SATA drivers, so you'll need to be able to change the BIOS setting for the SATA controller to ATA instead of AHCI, or Compatibility mode instead of Enhanced (wording will vary)
Note: A Vista/Win7 DVD can also be used to recover files and make some repairs. A Vista RE disk can be downloaded from one of these links:
Vista Recovery Environment CD
64 bit Vista
32 bit Vista

Boot with the DVD
Select your language and click Next
Click Repair your Computer
After it scans for Windows installations click Next (Win7: Select Top option first)
Click Command Prompt.
You can use Copy, Xcopy, or Robocopy to copy files to an external drive, a different partition, or a different internal hard drive.

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On reboot and inserting XP disc, pressing r did nothing, selected all options from f8 and still end up with blue screen frozen on correcting errors in the master file table mirror. Can't get any further, unable to get access to computer. Any help would be most appreciated

Answer:Received Stop c0000218 registry file failure


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First off, thanks for trying to help =]

Pretty much I have a BSOD with the following -

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alernate.
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I got this BSOD after a blackout, when trying to reboot.
I can't get passed this BSOD, and I've tried Recovery Console, but it asks for a password I've never set...
I've also tried Safe Mode, Last Working Config, none work and they just bring me back to the BSOD.

Any help at all would be greatly appreciated,

Thanks Again


Answer:BSOD - STOP: c0000218 {Registry File Failure}

Hello Mike

When the Recovery Console asks for a password, try just pressing ENTER


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Ok, using this help website,

I am at the harder method, but encountered some problems.

md tmp (nothing really happened not sure if anything was supposed to)
copy c:\windows\system32\config\system c:\windows\tmp\system.bak (copied fine)
copy c:\windows\system32\config\software c:\windows\tmp\software.bak (it says the file can not be copied).

Do I go on with the rest of the tutorial, or where exactly do I go from here? Is there any possibility that I will not have to reformat and get my old computer back?

Answer:How do I Repair A Stop: c0000218 {Registry File failure}

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So I just purchased this laptop about two months ago, it was a clearance item at my store. 2.16GHz processor loaded with Windows Vista. First thing I did was wipe the partitions and load XP. Haven't really used the computer much in a while, recently when I tried to boot I got the stop message you see in the title.

Cannot load the hive \SystemRoot\System32\Config\SECURITY

Best I can tell I'm going to need to run the OS recovery or just wipe and do a clean install, problem is both require me to be able to boot from the install disc. When I put the disc in and try to start it up I get as far as the Press any key to boot from CD.... part, but after pressing any key it hangs. Thinking maybe the disc could have been damaged from the time I first burned it and used it to install up to then I made a new one but no different results.


Answer:STOP: c0000218 {Registry File Failure} or Help this computer won't boot

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My aunt has tasked me with fixing her dell laptop that has been useless for about three months. i had no idea it was going to be this kind of problem! She doesn't know how to install software, so it isn't like she has changed the registry. THe last thing she remembers is playing a crossword game online. I know... not helpful. Now that you have zero info to go on, here is my problem:

When I start her machine, it automatically takes me to the startup options part to reboot in safe mode, safe mode w/ networking, safemode w/ prompt, last known good config, & normal startup.

None of these options get me anywhere.

Regarless of which startup option I use, I am taken to a blue screen that says:

I have spent about two hours google-ing and searching several forums hoping I could get an answer, and I am empty handed. Sinse it is a dell I thought I could restore it with ctrl+f11, but that won't work either. I ran the built-in diagnostic test and of course, it said everything is fine.

I'm not really sure what to do here.... especially sense dell didn't send her with any recovery disks or original xp disks. Needless to say, she never created any backup disks herself. She has every disk that dell ga... Read more

Answer:Blue screen... STOP: C0000218 {REGISTRY FILE FAILURE}

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Hi there, I just want to say that I've been quite impressed with the quality of responses I've seen on this forum so that gives me some hope in finding a resolution to difficult problem I ran into here at work.

I apologize for the length, but I wanted to put down as much information as possible. I also wanted to document various solutions I've sought out to save others from retracing my steps.

That being said, heres some background: We wanted to take full advantage of the hardware available in building a production-level computer. It was built 08-Nov-07 and ran fine until about a week ago (18-Jan-08). Then, upon reboot, I received a BSOD with the following error:

"STOP: C0000218 {Registry File Failure}
The registry cannot load the hive (file)
:\System Root\System32\Config\SECURITY or its log or alternate.
It is corrupt, absent, or not writable."
Here is the hardware/config:
CPU: Intel Q6700 (8M 1066FSB)
RAM: 4x OCZ DDR2 800Mhz 2gb/stick (Total 8gb)
HDD: 2x WD Raptor x 150GB 10k (Mirror 1 Config)
2x Seagate 1TB SATAII (Mirror 1 Config)
OS: Vista Ultimate 64Bit

Initially I figured the problem had something to do with an improper shutdown, but nothing seems to be stabilizing the system. The only way I can get the machine to boot properly was to bring it down to 1 stick (2 GB) of ram as per this thread:
TOP: C00... Read more

Answer:Pressing problem: STOP: c0000218 {Registry File Failure}

You can try to boot with "last known good configuration", this will load a backup of the registry file when the computer last sucseffuly booted into windows.

13 more replies
Relevance 111.07%


I am trying to troubleshoot a computer on my work network. I read through many of the guides and forums concerning these issues but cannot seem to resolve. Will start at beginning.

One of the PCs won't boot in any mode, safe mode, restore system to previous state, or normally. It gives the following message : STOP: c0000218 {Registry File Failure} The registry cannot load the hive (file):\systemroot\system32\config\SOFTWARE or its log or alternate. From what I have been reading the way to solve this is to use an xp cd and run recovery console. Unfortunately I am at a small base in Afghanistan and don't have access to this cd.

I have found a few recovery console/boot disk isos that I burned onto cds but when I try to boot from one of these cds it goes to another BSOD which states STOP: 0x0000007E (0xC0000005, 0xF748E0BF, 0xF780A208, 0xF7809F08) pci.sys - Address F748G0BF base at F7487000, datestamp 3b7d855c.

I would very much like to get into the recovery console to at least try some of the steps I have read in the guides but have thus far had no luck. Does anyone have any information as to why I am getting the second error when I try to boot from CD? Or able to recommend any programs that might work?

Thanks in advance.

Answer:BSOD STOP: c0000218 {Registry File Failure} and STOP: 0x0000007E

oh forgot, as for the computer it is a dell optiplex 980 - runs on windows xp SP3

1 more replies
Relevance 110.49%

I have a dell laptop which came with winxp installed so i think that's called OEM install. I am getting a blue screen that says "STOP: c0000218 {Registry File Failure}" and a bunch of other stuff about system32 etc. I read MS website on how to recover but it also gives warning saying not to do if OEM. I also read elsewhere that this issue is related to corrupt hard drive but could not find anything that states how to diagnose if HDD issue. Currently booted up and am running diagnostics extended test that comes with laptop. No idea how I got here but its doing the testing.

I need to recover files from this hdd and after which i don't mind reinstalling but need help in confirming if HDD is bad (How to do it?) and how to recover the files needed? I have Dell CD that came with laptop and if i put it in and get to recovery console it asks for administrator password. what do i do from there and once if i get to the command prompt what else can be done from there. Pls help.

Answer:Blue Screen Windows XP - STOP: c0000218 {Registry File Failure}

8 more replies
Relevance 110.49%

Hi All! Thanks in advance for any help that is given! I have a DELL Inspirion 1525, Vista Basic, Intel Pentium, I keep it updated with MS and it has AVG installed.
I went to boot up yesterday and got the dreaded Blue Screen with the following message:
The registry cannot load the hive(file): \systemroot\system32\config\sam or it's log or a alternate. It is corrupt, absent, or was not writable.

When I went to reboot in the repair mode the following messages came up:
Stop:c0000135(unable to locate component) This application has failed to start because WinSrv was not found. Reinstalling the application may fix the problem.

and this message when I tried a repair boot again:
Stop:c000021a {Fatal System Error} The verifacation of a known DLL has failed. Systemprocess terminated unexpectedly with a status of
0xc000012f (0x8ab32a980x00000000. The system has been shut down.

The machine had been working flawlessly up to this point.

Answer:[SOLVED] Stop:c0000218 {Registry File Failure} DELL with VISTA

Hi DaFish,

My name is Tapan. I am from Dell Social Media Team.

The issue that you are seems to be related to the registry problem with your system, I would suggest you to please try to load the system in safe mode and check if it loads in Safe mode. You can follow the steps for trying to boot the system in safe mode.

1. Restart the computer.
2. 2. Tap the < F8 > key on the keyboard at intervals of 2 to 3 seconds at the Dell logo until you see the Windows Advanced Options Menu on the screen.
3. 3. Select Safe Mode from the menu using the arrow keys on the keyboard and then press the <Enter> key.
4. 4. Select Administrator at the log in screen.
5. 5. A Warning dialog box with the message Windows is running in safe mode. Appears.

You can still try to run hardware tests on the system as well following the steps below :-

1. Please push and hold the power button for 10 seconds to confirm the system is completely powered off.
2. Then, press and hold the <Fn> key, and then press the power button to power the system on.
3. Now, release both buttons. The Pre-Boot System Assessment screen appears and the PSA diagnostic test begins.
4. Document any error codes displayed by PSA diagnostics. After the error tones, or completion of the PSA diagnostic test, the Dell 32-bit Diagnostic screen appears.
Let me know of the findings. Glad to be of assistance.

Thanks & Regards
Dell Social Media Responder

15 more replies
Relevance 110.49%

Hi, all. I'm trying to fix my sister's laptop. The laptop is a Dell Inspiron 1501 running Windows Vista and is stuck in a reboot loop. Windows repair doesn't work and restarts itself, as does all of the other options in F8. When I try to boot from the CD-ROM (Vista recovery disk), it starts the loop over again. The only change I can seem to get is a STOP message when I try to start debugging mode. The stop message is as follows:QUOTESTOP: c0000218 {Registry File Failure}The registry cannot load the hive (file):\SystemRoot\System32\Config\SOFTWAREor its log or alternate.It is corrupt, absent, or not writable.Collecting data for crash dump ...Initializing disk for crash dump ...Beginning dump of physical memory.Dumping physical memory to disk:Any help would be appreciated! She needs her PC for school and I'll be damned if the repair shop rips her off again.C

Answer:Vista Reboot Loop: STOP c0000218 {Registry File Failure}

with it continuing to reboot i reckon it could be memory related!!!try taking out one stick and see if it works then.

29 more replies
Relevance 110.49%

Needless to say, I'm desperate to solve this problem:

Blue Screen Of Death:
The recovery cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable.
Collecting data for crash dump.....Click to expand...

So my hours (and DAYS) of research so far have gotten me here.
I'm TRYING to figure out getting a recovery disc for windows vista, as I have lost the original installation. It's not going well.
I am NOT trying to reinstall anything,
I simply would LOVE to recover my old files, because I cannot replace most of them or my old programs any longer.
Like booting to last known good configuration, but can't get to that boot option at all.
I CANNOT boot from safe mode.
Also, I'm trying to do this while using a windows 7 computers, most guides and things I've come accross usually seem to be using vista or older to repair the computer. So processes and windows explorer walkthroughs tend to be on the wrong computer.
My laptop is crashed, That is the one I'm trying to fix, it runs on Vista, I am currently trying to figure it out from a windows 7 computer, if that has any bearing.

Also, I don't think I can run any diagnostics or logs, as I cannot even get the computer to start. Just constant slow reboot, start up, BSOD pattern.

Answer:Sigh. Please help.-> STOP: c0000218 {Registry File Failure}<- A Vista 32 adventure!

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Relevance 109.33%

I am operating XP on an HP Elitebook 8540p. I do not have the original XP system CD to work with.

When restarting I get the windows error screen ("Were sorry for the inconvenience, but Windows did not start property...etc." Then I have the choice of starting windows in safe mode, safe with command prompt, Start windows normally, last known configuration that worked, etc.)

When starting in safe mode it gets hung up at one driver: hpdskflt.sys
As far as I know nothing has changed other than one thing: I installed adobe reader, the computer crashed, and it never came on again (I had been using Foxit PDF reader).

I am attaching screenshots if helpful. Any ideas on repair without the XP disk? Thanks so much!!!


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I'm gettting a blue screen when i try to start my laptop with Windows XP media. It's saying the registry cannot load the hive (file): /SystemRoot\System32\Config\SECURITY or its log or alternate. It is corrupt, absent, or not writable. I'm guessing I need the windows xp media reinstallation disk, but I can't seem to find it.

Answer:XP won't start, blue screen error STOP: c0000218 {Registry File Failure}

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Relevance 105.56%

We bought a rebuild ... Dell, Intel Pent 4 @ 2.8GHz, 1 GB RAM. 80 GB HDD, Win XP Pro. This is not the first time we've done this, but this time things didn't go so well.

We hooked it up to the router to get it going ... disconnected it and it didn't pick up the wireless signal, so we reconnected it to get the stuff needed to get it going. We thought we'd get it all ready and worry about the router later ... other devices in the house caught the router's signal, so one bridge at a time .. (Any ideas with that?)

First thing, we went to filehippo and downloaded and installed: AVAST, CCleaner,Flash AND Open Office and the necessary JAVE runtime deal OO requires. THen, we resterted it. My daughter insisted we go back to filehippo to download iTunes. I did. While there, I also downloaded Adobe Reader.

Then we went to to get updates .. there were only 3. I was feeling pretty good about how fast it was all going. Then, we went back to filehippo to get the media player upgrade. WHILE the media player was downloading, the computer all of a sudden 'died,' the green "I am on" light was a bright yellow and the monitor said that it detected no input. We had to unplug it from the wall to start it back up.

We chose normal startup and it went to the XP screen, then we got this mesage:

"STOP:C0000218 {Regostry File Failure}
The Registry cannot load the hive (file):
/SystemRoot/ system32/config/SOFTWARE
or its log or altern... Read more

Answer:"STOP: C0000218 ... Registry cannot load the hire file... corrupt, absent ... physical memory dump complete..."

Hi .Take a look at Corrupt Hive.Louis

3 more replies
Relevance 101.79%

I have been viewing posts all week trying to figure out how to resolve this:

I get an error no matter how I try to boot into xp (safe, last known good, etc.). I do NOT have any kind of installation disk as it was installed on my pc when I bought it.

Would a dl copy of windows be able to patch it? I am begging for any help. Is there any way to get Windows recovery console without install disk?

Answer:BSOD = c0000218 {registry hive failure} ...system32\DEFAULT

Hello RuFu5

If your copy of XP is legal and you have your own product key you can borrow an XP installation CD in order to use the Recovery Console.

Do not try to do a full "Repair" with a borrowed CD


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Relevance 101.79%


My mother has had the STOP: C0000218 {Registry File Failure} fault on her Windows XP laptop. I've read through various forums, looked for fixes on Microsoft and the IBM website but no luck as yet.

This Microsoft article is comprehensive but I don't have the disks to accommodate.

This post has good detail but still I have had no luck.

I found an old CD that I labelled Microsoft XP Service Pack 2 (hoping that it might be the start up disk), I tried the steps in the Microsoft article with it but the laptop was not responding to it at all, each time it would lead to the blue screen detailing the fault

Are there any alternatives out there to fix this fault?



Answer:"STOP: C0000218 {Registry File Failure}" No start up disks

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Relevance 101.5%

"STOP: C0000218 {Registry File Failure}"
Whenether I start up my laptop I get this error for some reason:

STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file):\System Root\System32\Config\SECURITY or its log or alternate. It is corrupt, absent, or not writable.

I am aware that I can fix this by doing a system restore via the Windows XP CD-ROM, however I got my laptop from dell so they haven't provided my with the XP CD...

So, am I utterly screwed, or is there actually a way I can fix this? Please respond ASAP I have some important files on that laptop!

Answer:Solved: "STOP: C0000218 {Registry File Failure}"

Go To :

Explained in Details

1 more replies
Relevance 101.21%

I am following the directions in this link:

but when I try to copy the c:\windows\system32\software file I get an error: "The file could not be copied."

Is there any hope for recovering this system?

Answer:"STOP: C0000218 {Registry File Failure}"


You have typed the path incorrectly. it should be:


You missed out config

2 more replies
Relevance 101.21%

Whenether I start up my laptop I get this error for some reason:

STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file):\System Root\System32\Config\SECURITY or its log or alternate. It is corrupt, absent, or not writable.

I am aware that I can fix this by doing a system restore via the Windows XP CD-ROM, however I got my laptop from dell so they haven't provided my with the XP CD...

So, am I utterly screwed, or is there actually a way I can fix this? Please respond ASAP I have some important files on that laptop!

Answer:"STOP: C0000218 {Registry File Failure}"

16 more replies
Relevance 101.21%

I had this error twice in one week and it almost caused me to consider buying a new computer. The first time I stumbled into repairing it (I did it but didn't know how except for all the things I tried it worked ) The second time it took me half a day to sort it out.
the post that helped was from but I didn't fully understand the method, so after I finally comprehended what dollarbillme was saying I fixed the problem and believe that I could do it again in fifteen minutes.
So I wrote a tutorial for persons that do not have an Einstein level of experience, and here it is:

Dollarbillme has the answer, but his high level of experience and expertise makes his solution cryptically hard to follow. After working for hours at it I discovered that it was a simple solution. I will try to give the step by step solution in home computer user level experience.
Go to Microsoft support and print article 307545. (If you are using Firefox, press Ctrl + F and type in “snapshot” and then click on highlight all before printing. When the article prints out all instances of snapshot will be highlighted on the printout.)
Now slave the hard drive to another computer (or have two hard drives in your computer that have a complete operating system installed so that you can start a buggy computer using the bios settings to boot fr... Read more

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Relevance 99.76%

I have a Pavilion dv8000 running XP Media Addition with a Centrino Duo.

1) Whenever I try to start up, it starts unsuccessfully and asks what mode to start with i.e safe, normal.

2) Whichever mode attempted, always goes to Blue Screen with message
"c0000218 Registry File Failure"

3) Do NOT have Original Start Up Disk and it will NOT start the XP Pro Install Program

4)Have tried Hard reset with NO change

Any Help Appreciated

Answer:c0000218 Registry File Failure

Got into BIOS and when checking diagnostics, it said that the Hardrive had FAILED.

Is this the problem or is this a result of the Registry File Failure??

2 more replies
Relevance 99.76%

Good Morning,

The message in it's entirety is as follows:

STOP: c0000218 (registry File Failure}
The registry cannot load the hive (file):
SystemRoot\System32\Config\SOFTWARE or its log or alternate.
It is corrupt, absent, or not writable.

Collecting data for crash dump

Computer specs are in my Signature as it is my pc this time

Answer:TOP: c0000218 (registry File Failure}


1 more replies
Relevance 99.76%

Windows XP fails to boot, instead going to a blue screen that says,

"Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate"

I have put the Windows XP Pro SP2 CD-ROM in the CD-ROM drive, booted from it, entered the Recovery Console, and attempted to perform the steps located at: as I realize this should solve my problem.

HOWEVER, when I attempt to do...:
"copy c:\windows\repair\system c:\windows\system32\config\system" it instructs me to do on the Microsoft website, it creates an error that says something like, "the file could not be found."

How can this be? Why doesn't c:\windows\repair\system exist? I need it in order to restore the registry. Is there any way around this?

All the rest of the copy commands (i.e. software, sam, security, default) copied successfully. But it couldn't find "system" and it won't let me boot the computer without it (when I try to boot up in Safe Mode, it mentions that it can't find that System file).

Any help would be hugely appreciated!

Answer:c0000218 {Registry File Failure}

STOP c0000218 =You are trying to install XP on an outdated HDD or a corrupted one. Even if you could install it crashes would be eminent. Either reformat or get a new HDD. This info is coming from my PC Errors book from Smart Computing. Hope this helps...this book has saved my a55 many times.
Have you tried "last known good config" ? or repair ?

13 more replies
Relevance 99.76%

This is a C400 series with no cd rom. no floppy, and one usb port.
From all accounts I need to replace the hives(all 5 I assume), But I can't get it to boot, can't get it to allow me to access the recovery console and is an OEM install of the OS. Just keeps rebooting and dumping.
Any ideas.

Answer:c0000218 registry file failure

Can you boot into Safe Mode?

7 more replies
Relevance 99.76%

HI: This has been discussed before, I have this registry porblem with a memory dump. You recommended diwnloading a registry fix program. Problem is that I cannot get past this error message. I have tried going into safe mode but it just goges back to this blue paged message. How can I fix this? I cannot download anything to the computer either because i cannot get past this message. Thank you for any help.

Answer:c0000218 registry file failure

6 more replies
Relevance 98.89%

I'm having this blue screen on a windows vista pc. It happens on boot and won't let me get into safe mode.

Help is greatly appreciated, thx

Answer:The registry cannot load the hive file.

Hi, if you cannot access safe mode then you will not be able to use "last known good", which runs a registry backup. You will need a copy of the Vista OS and set your cd rom to be first boot device, (you do this in the BIOS). Boot with the OS dvd and select the "repair your computer" option, this is known as the RE. You will need to copy out these instructions:-

? Boot from Vista DVD
? Get in to WINRE
? Open command prompt
? Enter the following commands to fix the issue.
We need to determine what OS the RE assigned a drive letter to (not always C) so at the x sources prompt type:- bcdedit |find ?osdevice? press enter (must inc the " the | is called a pipe and is located above the \ key, use the returned OS drive letter in the following cmds (assume C:).

Press enter after each cmd, you type the cmd's in RED.

cd windows\system32\config
C:\windows\system32\config> ren default default.old
C:\windows\system32\config> ren sam sam.old
C:\windows\system32\config> ren security security.old
C:\windows\system32\config> ren software software.old
C:\windows\system32\config> ren system system.old

C:\windows\system32\config> cd regback

C:\windows\system32\config\regback> copy default c:\windows\system32\config
C:\windows\system32\config\regback> copy sam c:\windows\system32\config
C:\windows\s... Read more

4 more replies
Relevance 98.89%

this morning i shut off my computer like i normally do and just went to turn it on and i got the following error message:STOP: c0000218 {registry file failure}The registry cannot load the hive (file):\systemroot\system32\config\softwareor its log or is corrupt, absent, or not writeable.beginning dump of physical memoryphysical memory dump your system administrator or technical support group for further assistance.every morning i put my computer on hibernate except when i get an error message saying "insufficient system resources exist to complete API" then i just use the shut down option. when i went to turn it back on a few minutes ago i got the error message above about the registry file failure. i tried starting up in safe mode and last known good config, but i get a blue screen with the error inspiron e1505 (laptop)windows xp media center edition w/ sp278 gb hdd1.5 gb memoryi think i have 1.5gb of RAM (i added new memory at the beginning of the summer and i think i still have the original memory card that came with the computer)i scan every night with avg v. 8i don't have an XP cd, as far as i know i didn't get one with this computerEDIT: i called dell and i'm having them mail me the recovery cds..hopefully they send the correct ones and i'll have them within the week...what can i do to fix this?

Answer:the registry cannot load the hive (file):

A recovery may be the only way to fix it..its best to have all important files backed up off the computer in case this happens and a recovery isnt the fix because then a new install will cause all files to be erased.  You can also hook up the hard drive in another computer as a slave and recover files if ya get stuck and you have to do a new install and dont want to lose personal files.another option is to install windows on another drive set as master and then use your old drive as a slave to recover files.

13 more replies
Relevance 98.6%

I was overclocking my E8400 on my ASUS P5E. I was in the middle of a orthos test w/ the CPU running at 4GHz and the computer restarted. I figured it was a regular crash, I was wrong. I'm running Windows Vista Ultimate 64-bit.

After fiddling with it and finally setting it to the default settings, I got this error:

TOP: c0000218 (registry File Failure}
The registry cannot load the hive (file):
SystemRoot\System32\Config\SOFTWARE or its log or alternate.
It is corrupt, absent, or not writable.

I have no idea how to fix this. I looked this up and it could be due to either hardware damage or software. I don't think its the CPU since I'm still able to at least boot and I'm running a mem test with the windows tool to see if its the RAM. The RAM test was fine, no errors.

What do you think the issue could be?

Answer:Getting a c0000218 (registry File Failure} after OCing

The file system got corrupted while the machine was OC'd due to some component or another that had been pushed too far. I'd boot from a BartPE or VistaPE CD and run a chkdsk versus the system drive (obviously while not OC'd).

If you are lucky, that'll be all it takes. If not. Its going to be a reinstall.

2 more replies
Relevance 98.31%

Last night out of the blue my friend's lenovo laptop (core 2 duo, 2GB RAM, Windows Vista Basic) began freezing at startup. I tried running system restore from the Lenovo Care Rescue and Recovery software included and after that began getting a blue screen on startup saying:
STOP: C9999218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent, or not writable

Collectring data for crash dum...
Inistializing disk for crash dump...

Then the computer tries to reboot only to return to the blue screen.

Any ideas what I can do, short of restoring the computer to factory conditions?

(I am able to "rescue" - ie find and copy to a USB drive - files from the hard drive using the Rescue and Recovery Console.)


Answer:registry file failure (can't find hive)

H/W Diagnostics:
Please start by running these bootable hardware diagnostics: (read the details at the link) (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: (read the details at the link)

Also, try running Startup Repair to see if that will fix the startup options.

1 more replies
Relevance 98.02%

My PC wont boot up, it displays, " the registry cannot load the hive (file). it may be corrupt, missing or not writable.This comes up in XP, The dell will not allow me to boot in Safe mode or last known good configuration.Also when I boot from my XP CDROM, to repair Windows, it asks me for administrator password.Can any help.Thanks

Answer:No Bootup - "Registry cannot load the hive (file)

click here ?

4 more replies
Relevance 97.44%

Hi everyone, hoping someone can help me. My sister has a laptop which seems to be having a major problem. She has a Dell Laptop - Inspiron 1000, and she says that when she boots it up it goes to a black screen giving options such as safe mode etc. All of these options end up with the computer going to a bluescreen and the following message:

STOP: c0000218 (Registry File Failure)
The registry cannot load the hive (file):

It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete.

Or something along those lines! She has no disks at all with her laptop. And my knowldge goes as far as being able to use the internet. Please can someone help me try fix this? It is Windows XP, a Dell Inspiron 1000 laptop, and as I said she doesnt have any disks - my brothers bought her it and when they brought it round they never left any CDs.

Hope someone can help, thanks.

Answer:Help for novice - Bluescreen c0000218 (registry file failure)

Welcome to TSG....

How do I Repair A Stop: c0000218 {Registry File failure} The registry Cannot Load The Hive (File): \SystemRoot\System32\Config\Software Error

3 more replies
Relevance 97.44%

Just recently, my Sony VAIO (VGN-N110G) laptop crashed on me. I just woke up one morning, and it displayed this message on a blue screen:

"Stop: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate
It is corrupt, absent, or not writable.

Beginning dump of physical memory
Physical memory dump complete"

When booting up the laptop, it starts off normally. It shows the VAIO icon, and then displays the Windows loading bar. After it is done loading, it displays that message above.

A few months back, the hard drive fried, and I replaced and upgraded it with a 250G Hard Drive, so it would be hard to believe that this new Hard Drive has already crashed.

Any Ideas?


Answer:Sony VAIO, c0000218 Registry File Failure

Have you tried booting into Safe Mode?

You could also try system restore.

1 more replies
Relevance 95.41%

One of our PCs which is Running Xp Professional Sp2 (could be 3, cannot get in far enough to see which one) when booting up comes up with this error. I tried MS Article ID 307545 on "how to recover from a corrupted registry that prevents Windows XP from starting" but am getting stuck on the following command in step 1 in the Recovery Console:

copy c:\windows\system32\config\software c:\windows\tmp\software.bak

I cannot copy the file. while reading through some of the posts on these forums...a last resort of using fixmbr was suggested. This PC I trying to fix is integral to daily operations, but if it can't load is worthless, so is this an option I should toy with, or do any of you have additional suggestions?

Answer:C0000218 {Registry File Failure} \systemroot\system32\config\software

Sadly, this indicates that the 'software' file is probably missing (thus corrupt as far as Windows is concerned).

You can carry on and use the original from the 'repair' folder BUT you will have lost all info re all the extra software installed.

IF this comp is basically a duplicate of other (even 1 would do) computers in/on your network, copying the c:\windows\system32\config\software file from that comp to the injured comp 'tmp' folder might suffice.

a reference;

2 more replies
Relevance 94.83%

I had the following startup error- for some reason-
registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its .... etc

I have read all the recovery console stuff and attempted to do the following but I can't complete the second step "c:\windows\tmp\software.bak- it indicates the file can't be copied?:
What can I do?

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32... Read more

Answer:registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its .

Can you try running chkdsk /f then chkdsk /r from a repair console?

26 more replies
Relevance 94.83%

Hello and thank you for your help,

The other day when i tried booting my PC up, a blue screen appeared with the message

The Registry cannot load the hive (file): \SystemRoot\System32\Config\System

I have the Windows XP professional CD, and i need a way to fix this without having to reformat my hard-drive. i was wondering if recovery console will fix it without deleting everything on my HD. Or is it possible to just re-install windows on top of the one i have, will that reformat the HD?

If anyone knows what to do, please help asap

Answer:The Registry cannot load the hive (file): \SystemRoot\System32\Config\System

Hello alijav134

Here is guided help from Microsoft to fix your problem


1 more replies
Relevance 94.83%

So I tried installing the new software for my Zune, and there were errors. Now everytime I reboot my computer I see "Found New Harware..System". I have no idea what this is. So instead of fiddling with it, I decided to reformat since I was due for it anyway. I put in the restoration cd that came with my Emachine, and i get the error that is located in the subject.

Please help.

Answer:Registry cannot load Hive file system\system32\config\security

Since yours is just the "security" hive that is corrupt I would try this first just so it won't wipe all of your settings.

Insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer. If you have not already, go into the BIOS and set your CD-DVD drive as first boot so you can boot from the disc. You can do this by tapping F1, F2, F10 or DEL depending on your system. Do this when the BIOS splash screen displays.

When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console. By default it should be C:\WINDOWS.

When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.

At the Recovery Console command prompt, type the commands below. Please read very carefully and be sure you add the spaces where you see the yellow underscores.

Type as shown below...
(There are spaces where you see the YELLOW lines so be careful or this will not work)

If you get an error on any line after pressing enter, just continue and reboot.

(Press Enter)

(Press Enter)

(Press Enter)

(Press Enter)

After the last line type EX... Read more

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uninstalled PGP Whole Disk Encryption

Answer:t61 registry hive load failure

... and the rest of the details are? More detail needed for helpers to assist.

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I rebooted my computer after uninstalling my McAfee products when I got this message:

Stop: c0000218 {Registry File Failure}
Registry can not load the hive (file)
or its log or alternate
It is corrupt, absent, or not writable

I then started to follow this guide here:

I finished Part One of the guide, but when I restart in Safe Mode, the only user on the list is the Administrator and it is password protected. I never set a password for the Administrator!!
please help

Answer:Solved: Stop: c0000218 Registry Failure!!!

I think if you Ctrl \ Alt \ Delete twice at the login prompt you'll be able to enter the user account you normally use.

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Relevance 85.84%

Right, so my 8 year old laptop is refusing to start up. Every time I try, I get a BSOD with the message


Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

I've tried to boot from my installation disk but it won't let me - it goes straight to the BSOD. Any fixes to this at all?

Answer:"Registry cannot load Hive File..."

Hi OG, The only thing that comes to my mind is that changing the boot order to allow the computer to boot the CD rom drive first might let you boot from the XP disk. It seems like whats happening is that either your hard drive has gone bad or windows is in such a state that C: can't even load boot.ini. That said changing the boot order should allow the CD to boot and you should be able to go from there. Try powering the computer on and immediately pressing the F2, F8, F12, or Del key which ever key your particular computer uses to enter the bios. If you are able to get into the Bios use the arrow keys to navigate to the boot order and then change it to boot form the CD rom drive first. Make sure you save the settings and turn off the computer. Then place your CD in the drive and hit the power button. Hopefully that will get you to where you need to go to correct the problem with the XP disk. I hope that helps. Let me know if I can help further.


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Hi I am new to the forum and not very good with technology. I have a Dell running on Windows Vista that has blue screen of death with stop code c0000218. The issue started when running Avast antivirus and Avast pops up right after the boot up screen.
I have tried to follow some solutions others have used to fix this issue but have been unsuccessful. I am not able to enter safe mode. Any help on how to possibly fix this issue would be greatly appreciated.

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My Dads computer suddenly blue screened while it was sitting open --no tabs, just on the desktop. He was out of the room for a moment, but it's suspected that my 19 month old niece was slamming her hands on the keyboard since she likes doing that. When he came back, the error message read:

Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory.

We have no recovery disks or any other disks for it, since the computer was used when we got it from a friend. The laptop model is a Toshiba Satellite as far as I can tell, I don't know much else about it. It runs with Windows XP. When starting up the computer, it boots up, runs like it's going to start on the windows loading screen, then blue screens with this error message here. I have tried pressing F8 to run in safe mode to start a system restore, but when I do that it goes right back to this screen. Any help with this would be greatly appreciated. Thank you.

Answer:STOP: coooo218 [Registry File Failure]

Repair Registry File Failure, C0000218 Error -

Error Message When You Install Windows XP STOP c0000218 {Registry File Failure} -


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Hi, thanks for reading this.

A work colleague has brought her home laptop in with the above problem. Basically, it was trying to run CHKDSK every boot, then bluescreened after the vista loading progress bar. It did the same when trying to go into safe mode.

I pulled the hard drive and found that it did not have a C:\Windows\System32\config\SOFTWARE file, so I copied the last one back in from the RegBack folder (dated 16 April 2012)

Now it's stuck in a reboot loop, whether I choose safe mode or boot normally. It is a clean(ish) reboot, though, because there's no prompt to run CHKDSK any more.

I have access to another vista laptop (HP) which does have a recovery partition. If I can use this to create a basic repair CD for the Dell, that would be great.

Any ideas on how I can find out what is causing the reboot?

Forgot to say...
Can't run the BSOD Dump & System File Collection app because it assumes the host PC is the one it should be reporting. I can attach the DMP file from the pulled hard drive, if it helps.
Vista x86 OEM with no recovery partition or CDs
Laptop is circa 5 years old, not reinstalled

Answer:Bluescreen - STOP: C000218{Registry File Failure}

Further info: It is still bluescreening when I copy in the SOFTWARE registry file backup, it's just doing it so fast it can't be seen on the LCD screen. It flashes up for an instant when attached to a CRT.

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Hello All  ,          I am hoping ev1 is starting this new year off with a bang.I know Im not  Ok I have a problem that needs some proffesional help.I have a dell dimension 8400 500gb hdd 4g ram win xp me sp2 p4 3.4ghz. My problem is I installed the new hdd about 3 weeks and went to install microsoft updates last night and at the end of it the pc froze.I restarted it and it came up with (windows xp could not start because the following file is missing or corrupt:WINDOWS\SYSTEM32\CONFIG\SOFTWARE stop:c0000218 {registry file failure} the registry cannot load the hive (file):\systemroot\system32\config\SOFTWARE or its log or alternate) I then tried searching thru hours of forums  and have not understood how to fix this problem most refer to using recovery console tool ---which I cant seem to find  ---I then kept restarting pc and was able to get to screen asking what I wanted to do SAFE MODE, last know configuration, or start windows normally (which none of them did anything just froze and  did nothing)  and I left alone and windows started loading for about 5-10  minutes but then went to the blue screen of death and had the following error (DRIVE_IRQL_NOT_LESS_OR_EQUAL)HELP HELP PLZ thank you in advance

Answer:RE: registry file failure--cant load os or safe mode

1.  Backup Data.  If there's any "data" on the drive you can't afford to lose, you probably should back it up before continuing.  Best to "slave" the hard drive to a working computer and use its operating system to recover the files.2.  Recovery Console.  Should be able to boot from Windows XP Install CD and navigate through the prompts to reach Recovery Console.     a.  Recovery Console Commands     b.  Description of the Windows XP Recovery Console for advanced usersDid you use a Dell OEM Windows XP Operating System CD or a Microsoft Retail CD (Upgrade or Full)?3.  DRIVE_IRQL_NOT_LESS_OR_EQUAL.  What is the "exact" Stop Code message substring (including the four parameters) plus any "suspect" module/file it may list?4.   Options.  What do you want to do?      a.  Run hardware diagnostics.      b.  Fix/Recover the current installation.      c.  Do a "repair" installation.      d.  Start over with a "new" installation.5.  Reference(s):     a.  Registry troubleshooting steps for advanced users

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a week ago I tried to defrag C: (I don't have other partions) but it crashed and got a bluescreen.

So I ran CHKDSK which crashed at 58% and got a bluescreen again with the message:

STOP: C000218{Registry File Failure}
The registry cannot load the hive(file):
\System Root\System32\config\security
or its log or alternate.
It is corrupt, absent, or not writeable
Since then the whole system crashes regardless of whether I do. If playing games or surfing, it always crashes after a time.

It doesn't seem to recognize the windows CD because I choosed to start from the CD at boot but it didn't.

Before that everything worked flawy since the beginning, no problems, nothing, nada.

And if it matters, I used tuneup utilities which was a mistake I guess.

This forum seemed to be very professional so I hope you can help me before I spend many $ on a support.

Thank you very much.

PS: Excuse my crappy english. Don't blame me for it but my english teacher.

Answer:CHKDSK - Bluescreen - STOP: C000218{Registry File Failure}

Read this first .. [1 - Novice] How to ask for help with a BSOD problem

If your registry is corrupted, you may end up having to format your hard drive and re-install the OS...

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I am running Windows 2000. When my computer boots and tries to load windows I get a blue screen and C0000218 Registry File Error.

I can't get into Safe Mode either and I can't get it to repair.

Any advice?

Answer:C0000218 Registry File Error

Please follow the directions in that thread. Thanks!

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I am using windows xp and when i boot my computer it gives the following error:

windows cannot start registry hive file is corrupt or no longer exists.

how can i get rid of this problem.

Answer:Registry hive file corruption

Do you have all of the current Windows Critical Updates?

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Hello all, i'm at work now and dont have my laptop with me, which is the problem. Its my daughters, a Dell Inspiron 6000, it needs a new battery so she was using it via the main cable, but it fell out and the laptop turned of. On turning it on again, it got has far has a blue screen saying that a file in the Hive registry was corrupted or missing, etc! Tried all the starting it in safe mode, normally, looked in Bios, but found nothing. Can anyone help please?It has Windows XP, no boot up disc but i do have a Windows XP Disc from another pc!Thanks all for any help, morgueman

Answer:'Hive' file registry problem

system restore?johnny

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Hi, I am trying, without success to create a script to open a file c:\defaulthive.reg and find and replace "profileuser" with %username%" and then save the file back tot he same location. Can anyone please help?

Answer:script to edit hive registry file


You could use PowerShell's Get-content on the file, pipe to a Foreach-Object that replaces text for text using a regular expression, then pipe that to another file using Set-content (this will take a while!).

May I ask, why would you want to do this? Any such action will probably damage the registry.

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My husband's laptop (running Windows 2000 SP 4) very occasionally gets the "blue screen of death". We got the "Blue screen" this morning, shut down the pc to reboot...the startup was very slow as it went through a couple checks. After the second check we received the following error:
"C0000218 Registry File Failure: Registry can't load hive file
File corrupt\absent or not writable".

I saw another post on this similar problem, but since I'm running Windows 2000 (and not XP) I'm wondering what the difference is and what I should do???

Any help would be greatly appreciated.
Much thanks.

Answer:Win2000 Registry Error on Hive file

Here is something about w2000:

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I haven't had this happen but Just wondering: lets say that all reg hives in boot table are corrupt and blue screen results on all options-but you have a current valid full TRULY KNOWN GOOD copy of the hive (exported to another drive, usb key, cd or other media etc.) Does anyone know how you could swap out or point the source file loaction to a REAL "last known good" registry file. I'm going to guess the gurus will suggest to boot to XP console as a solution- but dont really know what the procedure would be.

Answer:Boot>f8 To Last Known Good: Can Registry Hive File Be Swapped Out Somehow?

How to recover from a corrupted registry that prevents Windows XP from startingRepairing Windows XP in Eight Commands

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Although I frequently search and read your forum for help, this is my first post. I am at a loss and I hope someone can help me.
Here's my system info:
Windows XP Home Edition Version 2002
HP Pavilion a350n
Intel Pentium 4
CPU 2.80 GHz
512 MB of RAM
C: drive: 96.0 GB free
D: drive: 825 MB free
Now, I guess I should explain what has happened here... I recently installed Adobe Creative Suite CS. All the programs were running extremely slow, so I went to and followed their instructions for speeding up the programs. Specifically, I had to put the software scratch disks on a different drive than Windows Virtual Memory. I also followed their instructions on changing the page filing values in the virtual memory. So, after I did these things the programs ran great. Then, when I attepted to enable the Version Cue Program my PC started acting possessed. The Version Cue program froze while trying to connect and I could not do anything. I rebooted and when I got back in I had no access to virtually all areas of the control panel. I could not get into the system tools area either. (I was thinking of restoring.) I was able to get into admin tools and I saw that the Version Cue program was still 'starting'. I ended the process. But I still had limited access to the control panel & system tools. So I tried to restore. The first 2 attempts could not go through. So I tried the F10 Recovery at the start-up and I got this mess... Read more

Answer:Recovery Problem:Corrupt Hive Registry File?

This might help...


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I am going out of my mind. I am trying to run xp x64 OS but nothing is going smooth at all. When installing files I get "corrupt" errors, crc errors, checksum errors from the CD's (which work fine on other systems) or other downloaded files, I can't install anything. When I boot up I get a "registry hive (file): The system was able to recover ..." errors occasionally. Other times I get a brief blue screen and then a restart.

Here's the specs:
ASUS P5Q Pro mobo
Intel E8400 processor
8gb ram (
EVGA Geforce 8600 GTS (running off generic startup VGA drivers because I can't install anything)

I've left the mobo jumpers at default as well as all the bios settings. Does anyone have any idea what is going on with this or how to fix it? I have noticed the system runs smoother when I have only one 2gb stick of ram.


Answer:XP 64 - everything corrupts, random blue screen, registry hive (file) errors.

If the system wrote memory dumps during the BSOD's they should be in c:\windows\minidump. Zip up all that are there and attach them to your next post. They may tell us something.

In the interim, run chkdsk /f on the HDD.

Regards. . .



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ok - i have the above failure from tinkering around where i shouldnt be.
Ive managed to get hold of a xp pro disk - (i have xp home on my compuiter) - Will this work?
Also i cant get it to read the disk when i boot up. Ive changed the boot up order in bios settings and still it does not read the cd it just takes me back to the same blue screen where it dumps the physical memory then starts over and over again.
Do i need to delete the existing xp first?
Can anyone help please.
Please note i am not really computer litterate, but could follow a step by step guide if anyone would be so kind as to take the time out to help me.
Thanks in advance!!

is there no way of deleting the home edition xp then installing the pro from the disk?

from the previous post C0000218 registry failure - is there any way i can get xp pro (which i have on disk) to take over xp home (which i dont have on disk).
I dont care about the files on my computer or anything, i just need the think to work again.
Can i not just delete xp home and install the xp pro?

Answer:C0000218 registry failure

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 I have a C0000218 registry failure?help - ive tried everything i can think ofIm not computer litterate.ok, what happened - i went into start - run - and msconfig to try and stop certain programmes booting up when i turn the computer on. And yes i unchecked something i shouldnt. Now the computer will not start it just has a blue screen saying dumping physical memory - ive tried all the different options "safe mode" "start windows from last good point" etc etc - all just take me back to the dreaded blue screen.I do not have a windows xp cd - i never did get one with my computer - I NEED HELP - what can i do? - where can i get the cd? can anyone send me one? i need to get this sorted. thanks in advance

Answer:c0000218 registry failure

I think you will need the Windows XP CD here. Can you borrow one?

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My friend has a desktop PC when they try and boot it up this message aoppears.
STOP c0000218 (registry file failure)
The registry can not load the hive (file)
System root \system 32\config\SOFTWARE or its log or alternative.
It is corrupt,absent ornot writtable.
Being dumped of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group.
Can anyone help with a fix for this please.

Answer:The registry cannot load the hive>

Is it XP.
Let us know what Windows you are using and I am sure someone will give you the help that you need.

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My sister's Dell Dimension 4700 will not start. She gets the message - "Registry cannot load the hive(file) System Root\System 32\Config\Software or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory.; Physical memory complete. Contact your system administrator or technical support group for further assistance".

She tried start with the "Last Known Good Configuration..." but it did not work.

Neither of is expert at solving these problems but she is even less so, so I am trying to help her by phone.

Please advise.


Answer:Registry cannot load the Hive

Hi Jariva, welcome to TSF !

Follow these instructions :
How to recover from a corrupted registry that prevents Windows XP from starting

You'll need the Operating System CD you got with the Dell computer, if you didn't get one you can order it for free here :

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Recenlty my computer crashed. I get the blue screen that reads " Registry can not load the hive."  The hive ! !  Whats a hive?  Did bee's somehow get into my computer??!!  But seriously.  I was advised to to a XP  repair. Put the XP cd in hit the "R" option which I did. I was taken to DOS screen and aksed which installtion I wanted to repair. I choose, 1-C:\(windows) and at the next prompt I was instructed to enter  fixmbr and hit enter, I did . I got a mesage the said the the master boot record was successfully updated. Someting to that effect. I started my PC and am still getting the same blue screen with the hive messsage.  Help me !!  What else can I do.

Answer:Registry can not load the hive.

Just before the " Hive "  I had recently obtained a used DVD-RW which worked sporatically. I watched a movie the night before. Stopped he move when it was done. But when I turned off the PC I left the DVD movie in the drive. would that cause the "Hive issue."  But wait theres more. Had recently received an enormous electric bill which all i could atrribute to was leaving the my PC on 24/7. So I started turning the PC off when not using it and of course on when I needed to use it. Could all this starting and stopping have caused the " Hive Issue "  Excuse me if I'm rambling I just wanted to list any pertinent,  hopefully usefull information.  Thanks

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yes.. it's the blue screen with the STOP: c0000218{registry file failure}
cannot load the hive file.

i cant do log into any safe mode. It always brings up the blue screen. It does not respond to my recovery disk, and it doesnt bring me to any recovery screen. It doesnt run it when i press R.

I will appreciate if someone helps.

Answer:need help to fix my laptop. c0000218 registry failure

in that case if you have windows cd then try to reinstall windows without formating hard disk.

There are all instruction in the CD and try to install fresh window

then follow the instructions on the cd.

Make sure when u install do not select to format the drive in the blue screen instead select "leave the partition as it is" and then try to install windows

This will create all the new accounts still you can access your old data. If you have partition then it is advisible to keep your data back up on the other partition so cirtical data is not lost if something happened or on CD or DVD.

it might be some virus or spyware problem which currupt registory.

so once you install windows or it starts working then first thing is to check for virus and spyware.

Good luck

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I have windows XP professional and tried to turn it on this morning and I'm getting this blue screen that says
This registry can not load hive file
or its log or alternate.
It is corrupt,absent,or not writeable.

beginning dump of physical memory
dumping physical memory...etc"

ive tried safe mode and everything.

I have no system or recovery disk, i suppose i can download one on my other computer and save it to my external hard drive, is there a way to solve this problem with and external drive?

Answer:WinXP Pro c0000218 Registry failure. HELP

Welcome to TSF

Look this over

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Relevance 76.56%

I'm in the process of repair/recovery of my machine (Dell Inspiron 8500 with Windows XP Home, Service Pack 2). I'm following exactly the instructions in:, but a problem has developed. The "software" file (which is the file that the original blue screen error message says is "corrupt, absent or not writable") will not copy to the new tmp directory to create the backup. My understanding from the article is that this backup file (software.bak) will later be used to restore correct settings for various software applications. Since I can't copy it, it appears that I am screwed, no? Or is there a way out somehow?

Thanks to anyone who's been there and can help...

BTW I have the XP installation disk that came with, and a diagnostics disk which I have not yet run.


Answer:Blue Screen: Registry File Failure; can't copy corrupted file to tmp directory

Never mind, I had it wrong--didn't read the document referred to above carefully enough. The procedure worked like a charm, and the document is very easy to read and entertaining to boot! (pun intended).

The document describes a procedure that closely follows a Microsoft KB document (which I now can't find) but does not contain any warning regarding whether the OS is an OEM (original equipment manufacture) install or not. The Microsoft doc says not to use the procedure on an OEM-installed OS, but I just did it on my Dell, so that warning seems to be incorrect.

Many many thanks for the help provided by this document and this site.

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Hi, I have an out of warranty T43. when I turn it on the screen remains completely black( no backlight). If i attach a external monitor I see that the computer is just booting over and over again. Safe Mode ect dont work. The blue screen pops up after each failed start. It says TOP: c0000218 (Registry File Failure)The registry cannot load the hive (file)SystemRoot/System32/Config/SOFTWAREits log or corrupt absent or not writable I can access the Access IBM. Through this I can save the files from the hard drive. I tried the restore. But the restore fails immediately.  Does this have the backup partition? Do i need some restore CD's? Is there a way to do this without losing the info on the computer? What step do I take now?

Answer:T43 Cant load windows, Blue Screen Registry cannot load hive, SOFTWARE, Access IBM

Hi and welcome to the forum!

Sounds like a dying HDD to me, to be certain I'd suggest burning PC Doctor for DOS bootable CD and run full diagnostic test.

Keep us posted.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Español Visit my YouTube Channel

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I have been having problems with my husbands computer for almost 2 weeks. I am sorry if I am giving you too much info but, I do not want to assume what is important and what isn't.

HP Pavilion Entertainment PC dv9033cl
Win XP Media Center - updates are current

Antivirus/Spyware Software:
Lavasoft Adaware - updated and running clean
Spybot - updated and running clean
Panda Global Protection - updated couple of low threat cookie adware (will talk about later)
Panda ActiveScan 2.0 - updated a running clean

How problem started:
The weekend before Thanksgiving I paid and updated to Global Protection my panda subscription. It found a 2Search adware but, only notified me of it. The program did not try to fix it. Per Pandas Virus Encyclopedia it advised to use Active Scan. I ran it and found that now I need to buy it to fix problems. So, that is what I did. Long story short it was Wednesday of last week before Panda gave me a backdoor link to get it working because the site said my login and password did not work. At any rate, I fixed the problems it found. 2Search was not one of them. Since then Panda Global Protection sometimes finds 2 different low level threats at different times that I run it. I can not find it in my notes what the second one is. I think it may be Atwola but that may have been on my laptop.

This weekend Internet explorer started having problems. Sometimes it started and at other times it froze after starting the homepage.... Read more

Answer:The registry cannot load the hive on startup

Hi .Related reading: suggest downloading a diagnostic from the website of the hard drive respective manufactuer (for the drive you are trying to format/restore/recover) and running it. Long test if a long and short are offered.Hard Drive Installation and Diagnostic Tools - Louis

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Relevance 75.98%

I get the following message on startup and cannot do anything on my laptop
STOP: c0000218 {Registry File Failure}
the registry cannot load the hive (file)
or its log or alternate.

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance

Answer:Solved: the registry cannot load the hive

9 more replies
Relevance 106.19%

I have a Compaq Presario 6000 with Windows XP Home Edition, sp 2 (I updated to sp2 from sp1) bought in 2004. My computer has been extremely slow lately and and has a lot of junk on it so I'd like to redo the drive with Compaq's System Recovery. Thing is when I start that it reboots..does the recovery bar loading thing and then comes up with the following error:

STOP: c0000218 {registry file failure}
the registry cannot load the hive (file):
or it's log or alternate.
It is corrupt, absent, or not writable.Click to expand...

So then I have to restart the computer. It loads up normally and lets me log into my profile and stuff so I have no other problems than that. Except for the fact that I cannot boot up from a floppy disk or a cd-rom (or in this case my dvd drive). I've searched for this error on yahoo and have seen some that are similar to my case yet I'm confuse on how to go in and fix the registry. As I cannot boot to the command prompt during startup. In fact, I cannot figure out how to boot up to command prompt without a disk/cd. I don't think that's even possible with XP.

I've done the system recovery tool from Compaq's pc tools many times before but this is the first time I've ever gotten that error so now I'm in the dark as to what to do next. I haven't done this for a while either so I'm a little rusty with remembering how to format drives and... Read more

Answer:registry cannot load hive: security folder

Have you tried something as simple as System Restore?

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I am on windows 7 pc. My windows xp has registry problems. I can get to xp with a usb cable. If I use command prompt to change the xp registry, will the windows 7 registry be effected?

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