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start up cant get past "sorry for inconvienence" screen windows 200xp media

Question: start up cant get past "sorry for inconvienence" screen windows 200xp media

I seem to be in a loop that will not let me boot up-tried all safe modes and normal start options-how can I get to start menu to restore system??? HELP!!!!!!

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Preferred Solution: start up cant get past "sorry for inconvienence" screen windows 200xp media

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: start up cant get past "sorry for inconvienence" screen windows 200xp media

I have a compaq presario v5000,win media xp,amd processor, cant get through loop-tried starting in all modes -always loops back to "inconvienience ' screen--- how can I reset or whatever to get to start menu? once I am there i can restore system.

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Hi all,

Every time I turn on my Dell Dimension 5150, I get greeted with "We apologize for the inconvenience... Windows did not start successfully".

My options are:

Safe Mode,
Safe Mode with Networking,
Safe Mode with Command Prompt

Last known good config...

Start Windows normally.

I have tried every option on several occasions... the windows xp logo comes up... then the dell logo comes up, everything seems to be running smoothly... then comes a black screen with a small flashing dot in the top left... and then I see the same"We apologize for the inconvenience... Windows did not start successfully" screen.

Any ideas?
Thanks in advance.

Answer:Can't get past "Windows did not start successfully" screen...

Have you added any new hardware just prior to this happening? If so remove it and try again.

Did you install new software or run windows update just prior to it happening?

Without much to go on it may be worth doing a windows repair installation. It sounds dramatic, but it will not destroy any of your data or files, just attempt to repair the windows os installation.

There is a step-by-step guide with pics here. Hopefully that will resolve your problem if windows became corrupt somehow...

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I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times. Please help!

Answer:Laptop won't start up past black screen with blinking "_"

Welcome to TSG.
From your description of the fairly normal but unrequested shutdown, this could possibly be a windows update that failed.
What type of laptop is it? Do you have the Operating System disk? If not you can and probably should order one from the manufacturer.
Take a look at

I would attempt a Startup Repair first, then try System Restore.

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Monday morning- Screen pops up saying my laptop wasn't shut down right. That it had to run a test to shut it down normal- Test took about 3hrs to complete.
After test I could get on like normal then once I shut it it shut down and didn't get back on till later that night only to find I CAN"T get past the  Black screen of death- the black screen with the "_" in top left corner. I've restarted it a lot to see if it would just turn on like normal with no luck. I CAN"T press F8 without having it beep at me I can only get into F2 and F12 and that is it. I know my battery is crap has been because it won't charge. I also Sunday night uploaded from malware bites web page a free download refreash virus protection again. Because somehow it went missing a few weeks before I did find that night I had to big viruses that I did get taken care of which were both trojans. I did get onto a few times that night with having problems when trying to open the new window in a new tab- Fire Fox.- My mother also said her down stairs computer desk top was doing the same with google the day. So I'm wondering what is going on with everything. I've tried to get a email for tech support but no luck because they say that they don't do anything with my model number- which is only 2-3 yrs old. I've got a lot saved on the computer but can't get inside at all.
I need help getting something done I don't have any of the cds tha... Read more

Answer:Laptop 1545 won't start up past the Dell welcome page- Black screen with "_" blinking in top Left corner F8 won't work at all to restore or safe mode.

Hi Emilie2011,
Welcome to the Community, it could be an issue with the harddrive. I suggest you can start by running the Hardware diagnostics.
To run diagnostics press and hold down the "Fn" key (on the lower left hand bottom of the keyboard)  and turn on the system,it should ideally bring up screen showing Pre-Boot System Assessment.
Another way to run the diagnostics go to F12 screen,scroll down using the "up" and "down" arrow key,choose diagnostics  and press Enter.
If the diagnostics shows any error code/message please post it back.
Since your system is getting stuck on black screen with blinking cursor,you can also try to release flea power.
To release flea power disconnect the charger and remove the battery,press and hold down the power button for 30 seconds,reconnect the battery and charger.Turn on the system and see if it boots to Windows.
Hope this helps,
Thank You

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Ok well my computer when turned on gets to the screen that says

"windows closed unexpectedly"..etc and gives the options of

"safe mode"
"safe mode with netwroking"
"safe mode with command prompt"
"start windows normally"
"start windows with most recent working config" (or something similar)

Im sure most of you are familiar with this screen, when any of the options is selected
the computer begins to start up but then makes a struggling noise and returns to that screen
we can get past it.

If someone could help me out with this it would be greatly appreciated.


Answer:Computer wont boot past "start windows normally" please help


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Last night, I attempted to install a linux distro alongside 7, the installation failed, so I gave up and just rebooted to 7.

It got stuck on the "Starting Windows" screen, so I preformed hard shutdown and when to the "Startup Repair" utility and it attempted repairs, it then said that the repairs were unsuccessful, so I restarted and windows loaded to the desktop. Success! or so I thought...

After a while, I shut my laptop down and went to bed (as you do). When I needed to use it this morning, it wouldn't load past the "Starting Windows" screen again, so I shut it down and restarted and it went the desktop.

Answer:Occasionally wont load past "Starting Windows" screen


Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration

Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.

Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.


Are you able to restore back to a point to before you tried to install linux distro?

System Restore



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Hi guys!

So i tried installing windows 7 Home Premium using an empty HDD. The old OS was Vista, and it was located in the same HDD. I managed to install Windows 7 successfully, but when booting after the install it crashed right after the "starting windows" screen. It then gives me the choise between starting the startup repair tool, or to start windows normally. When i run the startup repair tool it can not fix the problem. I've tried different HDD but the problem still persists. The fact that I haven't got a clue what to do really annoys me. In addition it isn't even my own pc. My dad's vista started failing on him. So I figured: Hey, why not install windows 7 using my old disk from a pc I don't use anymore. I appreciate all help.


CPU: Intel Core 2 Quad Q6600(2.4 GHz)
GPU: XFX GeForce 9800 GTX
HDD: Samsung Spinpoint T166 250GB. (SATA 2)
RAM: Corsair Twin2X 6400 DDR2 (2048 Mb*2= 4096 Mb)
PSU: Corsair (550 W)

Answer:Unable to get past "Starting windows" screen after Vista to 7 upgrade


Originally Posted by pip22

Did you (as is recommended) delete the existing Vista partition first?

It was seperated in two parts. One with Vista in, and one for other files. I cleaned the whole thing, and deleted the part where Vista was located. I think it was seperated into one part with 208 Gigs and one with 25 gigs. The smallest with the OS in. The HDD works on my own computer.

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Following Windows deciding to install its (presumably) latest updates this afternoon, I can no longer fully boot my machine. It powers up OK, the monitor has life, but the whole boot-up process sticks at the "screensaver?" page - in my case a stock Microsoft photograph looking out to sea and some large rocks from within a cave, the screen that appears before, normally, you can enter your pin to continue boot-up. In the bottom right-hand corner of this screen is what appears to be a Power Icon that I've not seen before and with a dreaded cross on it. Clicking on this does nothing.To compound the issue my DVD unit seems to no longer read discs (it opens and closes OK), I mention this in case relevant, but I am able to access the Bios options on booting.
I downloaded via another PC the Windows 10 install disc to USB from which I have attempted to boot, again without success, and have also tried various options that I have been able to access such as "Repair"as well as trying to restore the unit to the solitary restore point accessible, created around the time everything went wrong! The Restore failed too and frankly I'm out of ideas .. and frustrated to say the least!
Any suggestions would be very much appreciated, believe me!

Answer:Windows 10 not booting past initial "screensaver?" screen

Logon Screen I suppose?
See: Windows 10 stuck at log in screen after upgrade Fix: Windows 10 Black Screen problems

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Hi, being new here. I just discovered having this problem today. First thing this morning I went to my computer. When the login screen came up, I entered in my user and password. Then I saw the "Welcome". Which stayed there for about five minutes before I restarted the computer, which didn't fix my problem. I tried Safe Mode, which didn't make a difference. It didn't take as long, but then I saw the blue screen. It said something like "---- unexpectedly close." Then at the bottom there were memory dumps. I couldn't see what was there because the blue screen was there for five seconds, before the PC restarted itself.

It was working fine last night. Before my six year old sister was playing with the computer despite my attempts to make a password account and full parental controls.

I believe I did manage to log in to another account that's not the administrator, but when I when to modify the user accounts the whole motherboard crashed. Every program, even the desktop. I couldn't do Alt + Tab and the Ctrl +Alt + Delete.

Please help me fix this thing. I need it to do my classwork.

Answer:Windows Vista- I cannot get past the "welcome" login screen

Try waiting longer (30/60 minuits)... If it starts up after that your software messed up, backup ur school work and stuff like that and re-install windows.

If it doesn't I can't help you..

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Hi there, I am running windows Vista. When I turn the computer on it stops at the screen where there is the windows vista background and the words "Loading".
I'm not sure what information I should post here, so if you think you can help me just ask me what you would like me to tell you about the situation and I will reply quickly - hopefully.
Thanks for your time and effort.

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Upon start-up, two options are given: "Start Windows Normally" or "Launch Startup Repair (recommended)".
If the Start Windows Normally option is chosen, then the starting windows screen comes up and stays. If I launch the startup repair option, then I still can not get the problem fixed.
From the Startup Repair Screen however, I can launch command prompt and restore options, how can I fix this, a restore is not really an option because I have not set up a restore point in a while.
Any help would be greatly appreciated.
Thank-you in advance.

Answer:Won't load past "Starting Windows" screen

It's possible that you can't access the actual startup repairs from within Windows itself. You might have to boot from either an installation disk or a previously made system repair disk. And it might take running the startup repair 3 times before all issues are fixed.

Startup Repair

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Hey guys I appreciate you reading this, you have no idea how great having forums like this is where we can help each other out.

I have gotten a virus and within minuets it got worst. My antivirus was not updated and the security was low, so when I got the virus I downloaded malware bytes on my desktop, put it on a USB drive and tried to install it on the laptop, I could not add a USB drive. My next step was to hook the HD up to the desktop and add it that way (the problem with that I had to activate the sata port via bios and when that sata port was activated it would boot that port as master everytime, the weird thing is even if I hooked the desktop sata to the second port it would load the laptop drive first everytime it did not matter what port) This is besides the point, because I dont even think this method will work because like I said in the title the HD will not load past the "Starting Windows" screen, and when in safe mode it will not load all the system files, the malware obviously deleted some important files...

The next step I am going to take is inserting the windows 7 cd and trying a system restore... What do you guys think? Am I at the point where I will loose all of my important files, by doing a reinstallation or is there a way to save those files?

Thanks guys

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As stated in the title, my computer hangs at the "Starting Windows" screen.
I'm using an iMac 9.1, with a bootcamp partition on Windows 7. (I can't access my Mac OS X partition at all).
I don't have a Windows 7 Installation disk or any peripheral disks.

I left my computer on all night and when. I woke up the next morning only to find out my computer just had a BSOD. I force shut down my computer then it just hung at the "starting windows' screen. Im assuming its a driver problem, since I can log in using safe mode. Also startup repair doesnt work, it just gives my a black screen.

I've been working on this for 5 hours now, and i can't figure out a way to fix this problem. Reply ASAP

Answer:Can't go past "Starting Windows" screen.

If you can't access the mac OS and Windows is on the same hard drive - it makes me suspect that the HDD is fubar.

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I have an said laptop and it won't start at all anymore, I turn it on and I get the said logo screen then it goes to "starting windows" screen and freezes with like a fuzzy blue line on top of the screen. I used my recovery CD and tried all 3 reformatting options and nothing works, after all 3 it just restarted my laptop and it continued to have the same problem again. Starting to get really frustrated lol, anyone had this problem before?

Answer:cant get past "starting windows" screen

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I bought my laptop about 6 months ago, came with Windows 7 32Bit on it. Worked fine until this morning. I started it up, and it goes until the Starting Windows screen and freezes. I have tried numerous different things, system restore didn't work, F3 on startup and "Fix Errors" didn't work, messed with a bunch of the settings you get to from TAB/F3/F11 on startup, still nothing. It didn't come with a Windows 7 install CD, and I pretty much gave up on it so I went to do a system recovery and wipe everything fresh. I cannot even do it, because when I try to do system recovery, it still goes to the windows screen and freezes. I downloaded and burned an ISO file to boot off of, which works for a second, then straight back to the windows screen and freezes.
I can still start up in safe mode, in fact I am writing this from safe mode right now. Is there anything to do? Please help...and thank you in advance.

Answer:Help Please! Cannot get past "Starting Windows" Screen.

boot into safe mode,press f8, try" boot to last know good config" or if that doesn't work, try booting to an older restore point from safe mode. the way to do this when in safe mode: run/cmd/rstrui.exe. this has worked for me.

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Using Win 7 x64, Intel i7 965, Asus Rampage 2, 32gb memory, 2 Intel ssd running RAID 0, 2 Seagate 500gb drives RAID 1. Had the Seagate hard drives fail, but were under warranty and they replaced them. Do NOT have them on-line at present time. Have tried to re-install system (had upgrade DVD for Win 7), but was not able to get the system to recognize the DVD because I can't get to OS. Am unable to get the system to do anything. Have checked BIOS to make sure drives are RAID. Since hardware comes up and ssd's come up,and graphics seems to be ok, am unable to figure out problem. Any ideas, anybody?


Answer:Can't get past '"Starting Windows" screen

I'm assuming you had the two Intel SSD's RAID as your Win7 drive, and the two Seagates which failed were a Data RAID. So why do you need to reinstall the OS? Just reinstall the Seagates in a RAID if you want.

If the SSD's were not the OS RAID then why not? Install Win7 to them to get best performance.

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Just like the title says. I had used my computer a few days ago and it worked fine then the next time I tried to start it up it would just take me to the Windows error recovery screen or start windows but would never load past the starting windows screen. The error recovery menu helped me none whatsoever. I also had not previously created a restore point so it's not possible to restore my system to and earlier date when it was working properly. To make matters worse I cannot seem to locate any of the discs/software that came with the computer. If possible I would just do a system format because that looks like my only option after trying numerous fixes. The problem is I have important documents and lots of family videos that are still on the hard drive that I had not backed up externally. I'm assuming something crashed and this is what is preventing my computer from starting up properly? If anyone could provide me with some sort of insight on how I could fix this big mess it would be greatly appreciated!

Answer:Cannot get past the "Starting Windows" screen, please help!!

win7 recovery environment->startup repair. Does it find any error (click view diagnostics results). 0x0 means no errors. Any errors?
win7 recovery environment->command prompt

dir c:
dir d:
dir e:
Now you know drive leter of OS drive in recovery environment. Assume it's E

chkdsk/f e:
Post results.

Can you boot in safe mode? If not, tell me exactly what's happening then

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hello everybody, i'm kinda new to the site. i found it while searching my problem on google. anyways, i have a compaq presario 2500 laptop with windows xp home edition sp1 installed. I had left my computer at the desktop screen to go do something and when I came back avast antivirus had come up with a message saying that one of my files was infected with a trojan. i believe the file was stored in the system or system32 folder. anyways, it had reccomended me to move the file to avast's "virus chest", so I did. and i went ahead and worked on my laptop as normal. then after shutting my computer down and starting it back up later in the day, i found that my laptop would not load any further than the blue "windows is starting up..." screen. i let it sit there for about 30 mins. so then i went to my desktop and started researching my problem on google. i tried going into safe mode, but it still gets stuck at the same screen. i tried the option for booting with the last good settings, and that didnt work. then I found an article on this site that reccomended doing an xp repair with xp install cd. i did that, step by step, and that still did not do the trick. it still hangs at the "windows is starting up..." screen, even in safe mode.

i'm getting a bad feeling that I am going to have to format the hd. There's alot of data on my laptop that I didn't have backed up, so I was wondering if you guys had any other ideas that I could t... Read more

Answer:cannot get past "windows is starting up..." screen

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Help! This is so weird. My computer was frozen so I tried to restart it. I was re-booting it, but the "Starting Windows" screen was taking a really long time. I tried restarting it several times, it did nothing. I tried running the second option it gave me when i restarted, which was something like "run system restore" but that did the same, on a different loading screen. I have a HP Pavillion DV7, and it came with a "Quick Links" screen, before the startup, where I can access an internet browser, mail, calendar and skype. I am using that right now, so I don't understand why I can't go to my regular windows screen? I'm really confused, I tried pressing the delete button and f10 right when I started my screen, but it would be a black screen then my computer would shut down.... My warranty ran out last month, please help?

Answer:Can't boot up windows past the "starting windows" screen, can't run system restore

Re: Can't boot up windows past the "starting windows" screen, can't run system restor

Tap F8 while booting and see if you can get to safe mode. If you can, try a recovery from there. You also want to backup if you get there. Sounds like a failing hard drive as a first quick guess so scan your drive for errors.

Windows Explorer, right click drive C, check for errors.

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Hi, i was simply surfing through ESPN and youtube when I realized that my Laptop (Gateway NV79) was running quite slowly and then after a while it completely froze. I couldn't do anything, nothing i did would work . So unfourtunantly i had to hard shutdown it.
And here's what happened after i rebooted it, It comes up with two options
1. Start Startup Repair(Recommended)
2. Start Windows Normally

-I go to "Start windows Normally" and it goes to boot up normally, but then after the Windows 7 logo appears it just stays there and nothing happens
-I go Launch Startup Repair and it says loading files, but then it goes to a black screen with the logo © Micosoft Corporation and nothing happens

-I tried F8 advanced boot but it doesnt do anything
-I tried safe mode with networking, it says loading files and please waitt but even after 10 mins it just stays the same
-I dont have win 7 CD
Please assist me if you can I am in dire need.

Answer:My computer wont get past the windows 7 "starting windows" screen

I think I would run memory and hard drive diagnostics. Maybe included in your BIOS (Setup) or Recovery partition or set of Recovery DVDs tools. Memtest86+ is a popular test. The hard drive manufacturer usually has the best diagnostics for it.

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Ok! My friend told me her mouse(ps/2) was not working all the time so I advised her to buy another mouse. However, she didn't advise me unitl later that it has also started smoking before it went out completely. She purchased a new mouse(usb of course) and windows kept telling her mouse was not detected, even though there was a usb mouse installed in the computer. The computer was still working though.

So I went to her house to check on the error message. I went to check set up and found the option for "PS/2 Mouse" set to auto detect-which is what it should have been set to, right? Well, I placed the "USB Mouse" in a different usb slot and windows kept restarting. I put it back into the slot she had it in and the same thing (windows kept restarting). I selected last known good configuration, safe mode, and start windows normally and they all kept restarting the computer. I then gave her another ps/2 mouse I had laying around the house, with other computer parts. I put it into one of my systems with Win XP Home, before taking it to her and it worked just fine. Not in her system though, it still kept restarting.

Finally, I removed the hdd and took it to my house to recover her information on it. After which, I took it back, reinstalled it and inserted my Win XP Home installation CD to repair her copy of windows. I was unsuccessful because it kept asking for the administrators password and I am the administrator, but it would not accept my... Read more

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problem: windows will not boot past the "starting windows" screen. The processor gets really hot as if its trying to do something but it never makes it to the desktop.

When I launch startup repair, the automatic startup repair tool always fails to fix the problem (surprise)
When I view the problem details, I get this:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: unknown
Problem Signature 4: 55
Problem Signature 5: AutoFailover
Problem Signature 6: 1
Problem Signature 7: NoRootCause
OS Version: 6.1.7600.
Locale ID: 1033

My computer: Compaq Presario Cq62-238DX Notebook
Windows Home Premium

Ran chkdsk, no problems
tried a clean boot (no startup programs), did not get past windows startup screen
it boots into safe mode just fine, but I don't know what to do from there
tried repairing the boot sector. That didn't work.

Not sure where to take it at this point. Please help.

Answer:windows will not boot past the "starting windows" screen.

Did you try the Windows 7 DVD. It has a repair option too. (I'm not sure which repair you are referring to).

In my experience the repair option in the Windows 7 DVD fixes pretty much everything. If you have tried this and the problem still persists, I'm afraid that this could be a hardware problem. See if you can take it to the service center.

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I'm using a dell inspiron 1440 laptop, recently replaced my internal hard drive with a new solid state drive. It was working fine until today when I tried to boot my laptop up, and it gave me a BSOD before reaching the "Starting Windows" screen. Subsequent attempts at selecting the Startup repair and start windows normally options only gave me "failed to repair", and the windows logo getting stuck respectively. Safe mode cannot be started. However, when I tried to launch startup repair from my win 7 installation disk, I found that my HDD is not detected by my laptop. Subsequently, my laptop has also told me to reseat my hard drive. I reseated it a few times, but it did not solve the problem. Diagnostics ran on my laptop did not identify any problems. Any help will be greatly appreciated.

Answer:Windows 7 unable to get past "Starting Windows" screen

Have a look at this tutorial:

Troubleshooting Windows 7 Failure to Boot

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Hey yesterday I got some sort of spyware or bug and my computer started acting funny so I turned it off and upon turning it back on I couldn't get it to boot. I've tried all the safe modes, tried booting from the windows 7 dvd to repair or reinstall the os but it won't make it past the starting windows screen. I suspect that the master boot files have been removed or corrupted by the virus (which was called "guo" in my task manager). So I'm stumped. Any help would be greatly appreciated.

Answer:windows 7 won't boot past "starting windows" screen

You should post this information in the System Security forum.

Start a new thread and someone will help you.

Edit: it's moved.

Definitely agree with Borg and Golden, AV Rescue Disk is the best place to start.

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Hi everyone, my dell computer first started getting some battery problems where the adapter was unable to charge the battery but the laptop would maintain the same level of power while plugged in, and if unplugged would die immediately. This problem coincided with network adapter problems where my computer could not properly connect to wireless networks. Now after logging on my laptop will not go past the windows starting screen. I have replaced my battery and my laptop is able to recharge but the starting screen problem persists and makes my laptop unusable. I am unable to start in safe mode and repairs don't seem to work. Any suggestions?

Answer:Windows won't go past "starting windows screen"

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

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As the title says, my Inspiron 3521 will turn on but can't get pass the Preparing Automatic Repair screen. That screen will pull up and then go to black. I can't access anything on my laptop. Any help would be appreciated! Thank you!

Answer:My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

Run a full diagnostic on the hard drive. F12 at powerup BEFORE Windows begins loading.

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When I turn my Dell Inspiron E1505 laptop computer on I get the black screen that asks to start in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration or start windows normally. I've tried each of them and it always goes to the blue screen with the following: Stop: c0000218 Registry file failure The registry cannot load the hive (file): \SystemRoot\System32\Config\System or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory Physical memory dump complete. I have tried using my Windows Xp disc and it won't load. I don't have a recovery disc, but I used every disc that came with the computer and each time it goes back to the blue screen. Does anyone know how or if this can be repaired. If so, please give me simple step by step instructions.
Thanks for any help I can get!

Answer:Unable to get past blue screen "Registry file failure"

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I have been using Dragon Natural Speaking 12 Premium for many months and all was going well until last week when I downloaded and installed an update. After that, whenever I open the program from the desktop icon, the "Loading" screen appears but nothing happens after that. Also, I have to use Ctrl-Alt-Delete to end the program. (Right clicking on the tray icon and closing "close" does nothing. I have downloaded and used the DNS 12 uninstall "tool" several times and re-downloaded and installed the program, but the same thing happens, the program's "Loading" box appears but gets "stuck" there. I have asked the gurus at and on Nuance's Forums but they seem to be stumped with DNS's behavior after installing the update. Does anyone know what is happening? Thanks for any and all replies/suggestions.

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Hello all,

I have a Compac desktop, it's relatively new as far as use. Recently, it's not been used because of a startup issue. It will load the first screen (The compac screen and act like it's it going to load up) but then loops back to the first screen and continue to do this over and over. My mother told me that the computer had fallen off of out computer hutch (About 2 inches off the ground) and heard an interesting noise inside. She described the sound like a CD hitting the floor, but I looked inside the desktop, and nothing seemed to be out of place.
I want to get the data files and documents, but as stated above, I cannot use the computer.
I have a Ubuntu CD already made, and have used it before.. Unfortunately, the CD drive doesn't seem to be recognizing the disc. I can see the little white blinking "-", but that is all I can get to come up before the screen goes into another loop; and the previous process.
I was hoping some one could possibly help me out in getting the computer to the point to save the data? I have the option to reformat the whole computer, but I'd rather save that for last measures if the data cannot be recovered.
Again, the computer is a compac, Windows XP OS, desktop - only about 3 years old.

Answer:Computer will not boot past the "Compac" startup screen.

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Hi I was using ubuntu on my old shuttle xpc and decided it wasn't doing it for me software-wise so tried to reinstall windows xp.  Everytime i tried to boot xp i would get so far and then get a message " The file dac2w2k.sys is corrupted press any key".  I tricked around with different bios settings with no joy so then went to "restore fail safe bios" (something like this).  Now when I turn on the machine i just get to the first screen with the intel picture and cant get any further.  I've tried going into the boot screen but it just says "loading boot menu" and nothing happens.  Same happens when i try to get into the bios.  My knowledge of the hardware workings of a pc is little to none so i've no idea how to reset the bios, if this is in fact the problem.  Could anyone advise me? I would be so grateful.Thanks

Answer:Cant boot past "intel inside pentium 4 " screen

Hello,In order to reset the bios: 1 Unplug your computer from the wall.2 Open up the side of the computer case.3 On the motherboard there is a little button cell battery. Take it out.4 Leave the battery out for about 5 min. 5 Put the battery back in and your bios should now be reset.

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Hi, my Acer Aspire 5610Z laptop is only loading up to the "welcome" screen, with the spinning blue circle. This has been happening every few weeks for the past few months, and I can usually get it to work, but now it isn't. I've tried Startup Repair, System Restore, chkdsk /f, and the "ctrl-alt-del at the welcome screen" method, all to no avail. Safe mode boots fine. I could back up my files and restore the computer to factory settings, but I'd rather that be a last resort.

Any ideas?

Edit: I am on Service Pack 2, by the way.

Answer:[SOLVED] Vista won't load past "Welcome" screen

If safemode works, it could be a driver issue locking things up. Did you installe any hardware or software recently?

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I am reasonably sure that I shut my girlfriend's computer down with no issues last night, but this morning when she turned it on the computer had her wallpaper up with no icons instead of the User login page. She hard-reset, and ever since then - no matter which user we log in as - Vista won't load past the Welcome screen.

It will load up in all three compatibility modes, but the Last Known Good Configuration only loads to a blank black screen which I can move the pointer around on.

I've run a virus scan, and jv16 Power Tools says the registry is now clean, but the computer is still having issues. Would fixing registry errors be why the Last Known Good Configuration doesn't work?

The computer is an Intel Core 2 Duo Sony VAIO, with 4GB RAM running Vista Home Premium, Service Pack 1.

Any help would be much appreciated.

Answer:Solved: Vista Won't Load Past "Welcome" Screen

I would undo any changes that jv16 Power Tools made.
Using a registry cleaner can and often does, cause more problems than it solves.
Do you have the Vista install DVD?
Vista repair options.
Try a system restore or a start up repair.

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I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

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I am trying to help a friend of mine. When you try to boot up her Dell PC (XP operating system), it gets to the "Dell" screen with Netbios and will not go any further. I can't get to Safe Mode because I can't get by this screen. It sounds like a virus to me, but do you have any suggestions to help her? I kinda out of guesses at this point. Help is GREATLY appreciated.

Thanks ...

Answer:[SOLVED] XP - Can't Get Past "Dell" Netbios screen

Hi can you get a picture and post it so we can see the screen please

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I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

Answer:Dell laptop cannot get past "Hi There" settings screen

Can you log in to safe mode then try sfc /scannow from an admin command prompt. Its possible you have a corrupt user profile. You could create a new account and see if that fixes the problem. Do you have backup you can recover from? If not, you could try a repair install.

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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

Answer:Can't click on "Check for Updates" "Windows Update settings" on Start

.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

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So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

Answer:Can't click on "Check for Updates" "Windows Update settings" on Start

.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

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Hello there, when the desktop loads up, I get this strange message:

"Open With:

Choose the program you want to use to open this file:

File: Media"

Does anyone have any ideas why?

I have a screenshot of the programs which run at startup:

I have a HiJackThis log if it helps:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:28:24, on 29/05/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Users\Media Centre\AppData\Local\Google\Update\\GoogleCrashHandler.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Mozilla Firefox\plugin-containe... Read more

Answer:Windows 7 32 bit, when loading "Open With: ?" "File: Media" comes up

There must be an error with one of the startup settings.
Please use Autoruns by Sysinternals/Microsoft to see more info about Programs loading with your system.
Pay attention to Logon tab.

Looks like for some reason it is trying to load a folder as a file. "Media" is a part of a folder path.
Try to uncheck all values,where Media is a part of the path.

Also, please check for viruses with Kaspersky Virus Removal Tool Download
or Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

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My laptop (Dell Inspiron 1501) was really slow so yesterday I restored it to the original factory settings and started a fresh. Everything seemed to be going ok until this morning when I've turned it on and it's not going past the welcome screen when trying to load Windows up? Any ideas how I can solve this?

Many thanks, Mark.

Answer:Vista, not going past "Welcome" screen when loading up?

Try safe booting, think its f8 key during system load.
Let us know how it works out.

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Windows 8 pc is coming up to the last user logged on (with an e-mail login). I need to select a local user to loggin in with.

Answer:How to get past "last user" logged on screen.

Hello Baiter, and welcome to Eight Forums.

Usually, you could click on the back arrow button at the top right to then see the other users on the sign in screen.

If you like, you could use OPTION ONE in the tutorial below to always see all users on the sign in screen instead of the last user.

Sign in - Show All Users or Last User in Windows 8

Hope this helps,

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I am stuck on "Start Windows normally" and "Launch startup repair"
When I choose "Start Windows Normally",it gives me blue screen with the following error:Unmountable_Boot_Volume.On "Launch startup repair" I am stuck on the Windows 7 wallpaper with cursor and can't even open Cmd trough Shift+F10.I've tried re-installing windows from USB stick and I am also stuck on "Setup is Starting".Any help please,and how much I am screwed?
P.S-On Advanced boot options I can't use Safe Mode,Safe Mode with Networking,Safe Mode with Command prompt and Last Known Good Configuration,it gets me back to "Start Windows Normally" and "Launch startup repair".

Answer:Stuck on "Start Windows normally" and "Launch startup repair"

Time to boot to an external testing/repair environment, such as a Win7 Repair disk or a hard drive test disk.

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Hiya, I could use a little help resolving what should be a simple problem. It's really a long story, but to skip to the important part, I'll just recount this little tale:

I wanted to delete some files off of an old external hard drive to make space for some new stuff. It didn't matter, since the files I was deleting had been long since copied to a new drive. However, Vista, in its infinite wisdom, told me I couldn't delete the files, and it was for my own good. I politely said, "okay, Vista! Thanks for keeping me honest!"

But then I muttered, "I already have a mother" under my breath, and proceeded to go behind Vista's back and turn off User Account Control so I could delete the files anyway. Well, I knew that wasn't the best idea, so I immediately turned UAC back on afterwards, but it was too late. Vista caught me, and after the second restart, smote me with a problem I'd seen once before: nearly every program on my computer was said to have been closed after it "encountered a problem" or some nonsense, and when restarted again, the disk checker was run, found numerous problems, and did whatever it had to do to go about fixing them all.

Now I'm not sure what all that was about, because everything seems to be running okay now, save for one minor thing. That little "click" sound you get when navigating windows explorer was nowhere to be heard. I tried another restart and another disk check, b... Read more

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Do you or anyone else willing to help me, know which registry key I would have to manually delete in order to remove the "Move To" and "Copy To" options from my context-menu?

Please help me solve the problems with my registry. I'm using Windows XP Pro (64-bit Edition). The problems started when I tried opening windows by clicking on folders & files, which are listed on my Start Menu:

Whenever I double-click (or right-click on any folders listed on my Start Menu, and then select "Open" or "Explore") to open files listed on the menu, the "Move To" & "Copy To" windows pop-up.

The "Move To" & "Copy To" windows won't go away, unless I click on "OK" or "Cancel". And now that I have the lastest stable-release of WinRAR installed on my XP, the "Move To" and "Copy To" options aren't listed on my context-menu, anymore. However, I can't open any of the folders I want to access via my Start Menu because my registry is still setup to make the "Move To" and "Copy To" windows appear. And now when I click on "OK" or "Cancel" on each of those windows: none of the folders I wanted to open appear.

The previous owner of my PC configured the registry to make the start-menu & context-menu include the "Move To" & "Copy To" options. So whenever I click on an option in the start m... Read more

Answer:Why do the "Move To" & "Copy To" windows appear when I click on Start Menu?

Sorry, I have no idea how to fix your particular issue. But, the way to avoid this kind of problem is to immediately format the disk and install the operating system fresh when taking possession of a previously owned computer.

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So my computer was left on over night and I wake up and turn on the monitor and the computer was frozen. I re-started it everything is fine. I go on facebook check my email, then it just restarts on me without warning. It gets stuck at the starting windows screen for about 3-5mins then blue screens with a whole screen full of words that shows for about a half a millisecond (I can't read it, but i saw the word memory on there once). After the blue screen, it restarts itself and will do this endless amount of times.

I can't acess safe mode(I don't believe), and i have tried using my 8gig ram, then 6, then 4, then two and then none. If I use none the computer wont start up at all. I can enter BIOS if thats helpful. Please help if you can.

Thanks for your time in advance,

Answer:Computer crashes and fails to start up at "Starting Windows" screen...

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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I recently received an old laptop that was factory restored from a relative, and started using to play games. Recently, however, I began to receive the message "windows explorer is not working" on startup, and about half the times it would go away and I would be able to use the computer (if i hit cancel a lot of times), and half the times it would just cause the interface to disappear, leaving only the background, and I would have to restart. The error would not pop up when I clicked on a folder, which is different from the problem that others have, and seems to only appear upon startup and when trying to access Event Viewer (however I managed to open it up through "event logs").
So far, I have tried:
-System Restore (dates don't reach far back enough, oddly)
-Uninstalling programs that may cause this (7-zip, etc.)
-Running a anti-virus scan (Malwarebytes Pro)
-Startup Repair
-Sfc /scannow (in both normal and safe modes)
-Memory Diagnostic Tool (RAM scanner)
-Updating Drivers
-Updating Windows
And I think that's it so far. Here is the error I found in the Event Viewer:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: MSVCR100.dll, version: 10.0.30319.460, time stamp: 0x4db1316a
Exception code: 0xc0000005
Fault offset: 0x000000000003c135
Faulting process id: 0x66c
Faulting application start time: 0x01cf5c25e937e442
Faulting application path: C:\Windows\Explorer.EXE
Faulting mo... Read more

Answer:"Windows Explorer Not Working" message on Start-up,causes blank screen

Maybe the best thing to do is to restore it to it's factory new state again and start over.

You can usually do that from the Start Menu or by pressing a Fn key during boot.

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I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Well basically my problem is recently I've been trying to start up my computer and it keeps looping thought a screen."We apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change night have caused this.If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your filed and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.If a previous start up attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.Safe ModeSafe Mode with NetworkingSafe Mode with Command PromptLast Known Good Configuration (your most recent settings that worked)Star Windows NormallyUse the Up and down arrow keys to move the highlight to your choice.That's the screen my computers on. So fare I tried clicking safe mode, Last known Good Configuration and Start Windows Normally it just restarts and loops back to this screen.After this kept re curing I tried to System Recovery but the screen just freezes and nothing happens. For now I'm going to keep this open on System Recovery.I'm currently using a desktop by HP and I'm running Windows XP Its a HP Pavilion a1106n

Answer:"Windows did not start successfully" Relooping Screen on my XP Desktop

Bump. I hope somone can give me soem advice. All my school files were on that desktop D=.

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Yesterday I started having problems with my Windows 7 Professional 64-bit desktop machine. Here's the sequence of events I would encounter:

I would start the computer, logon normally, and about 3 minutes after I logged on my video would go black, monitor lights blinking like there was no signal, but the power to the system was still running. Each time I rebooted into normal Windows boot, the system would result in the same error.

I tried re-seating all my components to no avail. I also tried unhooking one component at a time, to no avail.

I started trying to diagnose the issue. Event Viewer logs provided nothing except for some generic error codes which I reviewed on I found that booting into Safe Mode worked fine. I found that doing a Clean Boot would result in the error. I found that doing a selective startup with Windows Services only would result in an error. I found that booting with Diagnostic Services only would result in an error.

I tried using a Windows 7 repair disc to repair my install and that didn't work. When I tried to do a full re-install over my existing install, my computer wouldn't stay on long enough for everything to finish.

Finally at 9:30pm last night the system stayed on with a normal windows boot with all services running (with the cd-rom unplugged; I don't think this actually had any impact) for a few hours before I went to sleep. I left the computer on overnight to see if it would last.

This morning when I woke up at... Read more

Answer:Black Screen upon Win7 logon, now result in "Windows Failed to Start"

Since the error did not occur in SafeMode where Win uses a generic low-res 600x800 video driver, but occurred in Clean Boot mode, where your hi-res installed video driver is used, I would guess the problem is a corrupted video/graphics driver. You might try looking for the latest vid driver from the manufacturer website, of your particular machine.

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I'm posting this in the Vista forum because this has never happened with Windows 2000 or XP.

I bought two exact duplicate models of hard disks. I set up Vista Ultimate on one of my systems. I used Acronis True Image 10 to clone the operating disk to the factory-new, never-used, same model disk as a backup drive in the event the first disk failed. I put in the clone to be sure it runs; but, I get the error mentioned in the title of this thread.

Now, if the second disk is supposed to be a clone of the first, why does this happen and how can I fix it?

I'm not married to Acronis for this job so I would use any disk cloning tool that makes a sector-for-sector copy. I use Norton Ghost 2003 for making sector-for-sector raw image (forensic) copies of PATA drives; but, these are SATA drives and Ghost 2003 simply sits there like Tarbaby and he don't say nuttin' to no SATA drive.

Answer:"Windows failed to start" "\Windows\System32\winload.exe missing or corrupt"

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Hi All,
My name is Freddy and I have a big computer question. I am new to working on computers so I decided to build my own computer and it has been working great except for this major issue. When I started up my computer yesterday, it began boot as usual displaying the info for my graphics card then the computer hangs up. It doesnt even make it to the screen that usually has "BIOS F08 and Safe Mode F10" in the bottom right hand corner of the screen. I tried to reboot and that didnt work. I tried to remove and replace the motherboard battery (which fixed this problem the first time for a 2 week time period) and that didnt work. my only other thought could be that something has gone wrong with my motherboard. A friend of mine that has built many computers before told me that Intel motherboards are crap and that I should go out and buy a MSI motherboard. So I dont know what to do, if its a simple fix, can I fix this hanging issue or should I just invest in a new MSI motherboard. (all my specs are listed in my profile)
Thanks for your help!

Answer:Computer "hangs up" before windows 7 start up screen

Do the battery trick again, if it works you may need a new one. Let us know if that works. Should just take a minute.

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I have an Acer aspire 5745DG with H2O Insyde bios (if that's correct).
About 2 days ago I left it hibernating. Today I started it up and after the Acer boot screen (where you can press f2 to go to boot settings), I got a black screen with two letter "Y"-s and that flashing cursor/line/underscore. Then it restarts and after the same thing happens, it freezes and it doesn't do anything.

I have tried to get windows safe mode by pressing f8 but after the letter Y-s come up it just gives off a loud beep.

Any help is very much appreiciated.

Answer:Windows won't start up after "YY" is displayed over black screen

It seems you had similar problems last month when you received excellent advice for Gregrocker that it does not appear you took. How did you resolve the last problem as you left no feedback?

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Gateway with XP went to this screen and wont start after mouse was unplugged and replugged. It offers start in safe mode, Last known configuration and start windows normally. All come back to this screen. What can I do? Start from bios maybe?

Answer:"Windows did not start successfully" Black Screen, help!?!

If it was a PS/2 mouse that you unplugged while the machine was on, you may have blown the board. What does the screen say?

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Hi! Last night, while playing a game, my computer froze then turned off. When I tried to turn it back on, it seemed to come up normally with the hp invent screen, then the F2 screen...except, when I hit F2, I was taken to a screen that started off with "We apologize for the inconvenience, but Windows was unable to start up normally..." The options listed are to start up in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration, or start up windows normally. No matter which one I select, I am taken back to the original hp invent screen, then the F2 screen,'s a never ending cycle and I am getting nowhere!
Does anyone have any ideas that might help me?

Answer:Can't get past "sorry for the inconvenience" screen

The System partition is damaged so you need to perform a XP Repair, for details see:

Checkout the section titled: XP Repair install

Good luck and Happy New Year.

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I could sure use some help, been trying to upgrade my wife's computer from XP pro to win. 7 home prem. 64 bit. I am on my 3rd install, the 1st two times it was user error (my fault) that created the problem, this 3rd time I was much more careful but something is just not right.

Problem - after I sign in with "password" I get to the "welcome" screen and the small circle just spins forever.

I have done a lot of research and found a lot of possible fixes but nothing works.

This is a custom built system (by me) and worked perfectly with XP Pro, I recently did the same conversion on my computer system and had NO problems, I am using "OEM" install disks purchased from the Egg.

HDD - (120GB Seagate)
Power Supply - 500w antec
RAM - (Corsair 2GB DDR2 XMS PC2 6400)
CPU - Intel core2duo 6300 OC'D to 2.10mhz

Tested HDD with Crystaldiskinfo w/ HDD Smart Monitoring - no problem
Tested RAM with Windows built in RAM test (2 passes) -no problem

I have run:
Avast - boot scan, smart scan, full scan - all OK
Disk Ck. -OK
Malwarebytes - OK
Reinstalled GeForce driver
Root Kit scan w/Spybot - OK
Defraged HDD
Crap Cleaner

The system WILL boot fine in "safe mode"

Most drivers are from "manufacturer" not just M$ generic

I have tried tracking down "error" info from "event viewer" not much help, did try a couple of "fixes" to no avail.

I am not opposed to "reinstalling" again but if there is a ... Read more

Answer:Will not boot past "welcome" screen

How did you get so many programs right after a clean install?
Did you install all Windows updates?
Spybot years ago was a great program. Haven't heard anything good about it in 5 years.
What is Key Scrambler?
The way to get most drivers when installing Windows 7 is let Windows 7 install the drivers and then check Device Manager for problems.

Check and see how much free space you have on your 80 gb drive.

Better yet read through this Tutorial by Greg. Their is lots of good information so take your time.

Clean Reinstall - Factory OEM Windows 7

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I am running a computer with Windows XP. I only use it on the weekends and when I left last weekend it was working fine, I got back today and turned it on. It got past 2 loading screens then BAM it hit the "start windows in safe mode, start windows from last configuration, start windows normally screen" naturally I hit start it normally but after a few seconds it just reset it and came back to the same screen. I tried all the options numerous times and nothing works--It just resets and I get sent back to that screen. I would appreciate any sort of help, I cannot afford to get a new computer right now and I would also love the stuff off my hard drive if it did crash. Thank you so much!

Answer:wont get beyond "start windows normally screen"

boot to xp install disk, run "Recovery Console" and from there run "chkdsk /r"

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An odd problem for ComputerHopers.My XP Pro computer won't boot. It hangs after the black Windows boot up screen - just before the cursor would normally appear. The screen goes black, and stays black.But! If I turn the machine off and reboot, I get the traditional screen saying "Windows wasn't shut down correctly". If I choose to boot as "Start Windows normally" the machine starts up just fine. This means, oddly, that turning the machine off via the shut down function in Windows prevents me from subsequently booting up successfully. Instead, I have to cut the power in order to get to the "Windows wasn't shut down correctly" screen.So, here is my question: what does the "Start Windows Normally" do different to actually starting Windows, er, normally. Something is different, or I wouldn't be able to boot through it. My setup: XP Pro, 4gig ram, Nvidia Geforce 9500GT, Asus P5QL motherboard. Clean install, I am sure nothing is wrong with Windows etc.  As I said, once I boot using the "Start Windows normally" choice the machine starts up, and works, 100 per cent fine.Any help massively appreciated!

Answer:Can't boot XP normally, only after "start windows normally screen"

Sounds like one or more boot files have somehow gotten corrupted.Boot to the XP CD and at the first screen press "R" to enter the Recovery Console.This will load an unfamiliar looking DOS mode looking screen...don't panic.Wait til it loads completely and at the command prompt type in fixboot and hit Enter...Remove the XP CD and re-boot.Report back with your results...

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Hello all.

First off, I am in no means acquainted with any troubleshooting or fancy thing outside of everyday computer usage, so please respond as if you are talking to a dummy. I do have fairly decent common sense and Google skill however, which has given me enough confidence to try and fix this issue on my own.

Basically, one day I start my computer (running Windows XP Professional SP3) up and get a black screen saying:

"We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this

Start in safe mode.
Safe mode with networking.
Safe mode with command prompt.
Last known good configuration setting (most recent setting that worked).
Start Windows normally."

For a few times, I was able to get Windows working with the last two options, but before I could dedicate time to fix the issue, it became so that none of these options worked, and I got caught in a restart cycle with this screen. Last things that I can recall that may have caused this: Windows Update or CCleaner Registry Fix (just something I do sometimes to make sure everything is working, nothing was wrong prior).

I bought an external HDD enclosure with hopes of popping my internal into it, and saving my stuff onto my laptop before messing around. Oddly, in My Computer, the 2 drive icons (a System Recovery one, and my Main one) would flash for a few seconds, every few minutes, and when I'd quickly click them, it'd say the... Read more

Answer:"Windows did not start successfully" to "ntldr is missing"

BTW if it IS in fact possible to copy certain files from my laptop's OS, I just realized I can probably just copy those files into the desktop internal (when plugged in as an external) instead of going through the whole DOS thing? But keep in mind, that's the small 3GB partition, so I don't know if that would even work. Unless putting those boot files on that small partition, will help open up the rest of the drive. Not sure how that works.
EDIT: Apologies for the double post, just saw the "edit" button.

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I'm not sure if this is the right place to post this, but I can't think of anywhere else.

This is going to be long, but hopefully all the information will help. Last week, I attempted to recover my Western Digital My Book Essential 1 TB (this is the second time recovering it, but I'll figure that out once I deal with this problem) using Stella Phoenix Data Recovery. I formatted the My Book, no problem, and let the Recovery wizard run. It was running for a good 3 or 4 days up until now. Since it was taking to long, I just let it run and check on it when I get home.

Today, I come home, and I see the My Book idling, so I know my computer blue screened, or it restarted somehow. I turn the monitor back on, and I'm greeted with the American Megatrends screen. It lists all my hardware, and everything seems fine. It says to press Del to resume, so I do, and that gets me to the BIOS page. I hit Exit to save changes, and expect Windows to start, but nope: the computer restarted.

Bewildered, I went through the same American Megatrends page and the BIOS page three times with the same result. I tried changing my boot drive to my SSD, then my secondary hard drive (also had Windows 7 installed), then my DVD drive. Nothing worked. I called a friend and helped trouble shoot, asked me to reset my BIOS (couldn't find that setting), asked me to remove the SSD to see if that was the problem, and it still didn't work. Then, I noticed a message at the bottom of the American Meg... Read more

Answer:Windows 7 won't start, hangs on "Starting Windows" screen, no logo

Update: Last night, I think the Startup Repair option finally worked but I wasn't watching the whole time. It asked me to recover so I said yes. When I returned 15 minutes later, it was at the login screen so I punched in my password and got to the desktop. However, Windows said it needed to restart for some changes to take place. I hit okay, and when it restarted, it hung on the "Starting Windows" with no logo again. I will try again today, but does anyone have any suggestions?

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My machine was working fine. I had been on it for a couple hours just doing regular internet browsing. I tried to open a program (EverQuest 2) and it would open then immediately crash "EverQuest 2 has encountered an error". So I figured, reboot the machine. After the POST, it tells me to either launch start up repair or start normally. I chose start normally. It would go to the "starting windows" screen and the logo will not show up. it just stays there.

Powered down, and after the POST got the same options again. I picked start up repair this time. It would load the bar and show "loading windows files" or whatnot and when the bar would get completely full, it would freeze there.

My computer doesnt have a CD/DVD drive, I installed Windows 7 from USB. So I plugged the USB drive back into the computer and tried booting from that. It would go thru the "loading windows files" just fine, I can see the drive flashing as its being accessed. When the bar filled up, it would progress to "Starting Windows" screen, and stop blinking and just sit there... doing nothing. Tried using Safe Mode. Wouldn't load either.

I have not a clue what I should be looking for to even start getting it working again. The only physical change I've made to the system was plugging in another monitor to my graphic card. And even then, I've shut down and rebooted and it's been just fine.

Any help, advice, or a point in the right direction would be... Read more

Answer:Unable to load past "Starting Windows" no matter what method

Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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Hello, I got a BSOD while playing a game last night. After restarting my computer and getting past the
"starting windows" screen I got a consistent BSOD immediately after; I am currently forced to use safe mode.

Some computer specs:
Video card: Nvidia GTX 460
OS: Windows 7
CPU: AMD Phenom II X4 820 Processor 2.80 GHz

Here's the BSOD info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009634010
BCP2: FFFFF880073DF14C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thinking it was a graphics card driver issue, I rolled back but still got a similar error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80092F1010
BCP2: FFFFF880073B2394
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I've attached logs of the dump files. I plan on putting in an older graphics card and seeing if I can get my computer to start, but I thought I'd post here first.

Answer:BSOD during game; can't get past "starting windows" anymore

You are correct in that the dumps are blaming your NVidia gfx drivers for the crash, first step would be to uninstall/reinstall the latest drivers using DDU or driver sweeper to clear out

If it still fails try the same again using an older version, if it still fails try your other gpu

Basically what you are doing/have already done

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Urgent help needed please?
Hi built this system back in February / March this year and it has been running fine until a couple of weeks back whilst just viewing a web page and not even touching the mouse I suddenly got a BSOD now not sure if this is relevant but I had been on holiday for 2 weeks before and remember when powering down the day before it had a lot of updates to install before shutting down.
Unable to get it to boot although I did manage to get into safe mode once and did a system restore and it ran for 90 minutes before another BSOD so I thought I would do a fresh install but it only goes as far as
Press any key to load from DVD/CD then ?loading files? and then ?starting windows? and the BSOD again.

Now I have been around computers since the ZX81 days but have been unable to sort this problem, first I thought the mobo had gone down and change it to an Asus M5A99FX PRO R2.0 but still the same BSOD.
Changed out the SSD for a Samsung 840 EVO but still the same.
Now I have just tried an AMD Phenom II x4 965 but still the same.
I have also pressed the memory check button on the mobo and all ok, I have also changed the sata cables.
I have removed 2 of the graphics cards so now only running on one (I have also tried each of the others).
Thinking it was virus as if I left it after the ?press any key to load? It came up with bootmgr missing which is why I fitted a new SSD.
Now I am sure everything is set ok in the bios but I may have missed something obvious... Read more

Answer:Unable to get past "Starting Windows" after BSOD


Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,


Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

So it may be memory (RAM) or any driver/software.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Boot to System Recovery Options . Try Safe Mode with Command Prompt. In the command prompt .... enter the command ....

start msconfig

It will open the system configuration window, with the "general" tab selected.
Click the "startup" tab. Click "Disable all" > Apply > OK.
Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
Then try to boot again normally. Is it failing still?

If so, boot to System Recovery Options once again. Try Enable Boot Logging. It will create a file n... Read more

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Windows 7 upgrade advisor reports that I have "BUFFALO TurboPC EX Series" on my Windows 7 PC. It won't let me upgrade until it is removed. I can't find it anywhere. Any ideas? I can't get past it.

I've tried to locate it using:
Revo Uninstaller
Glary Utilities
System Tray Cleaner
System Explorer

But can't find it. It's not listed in my Task Manager, either.

FWIW, here's some info on the offending software:
BUFFALO TurboCopy - Should I Remove It?


What is UN091201.EXE?

Any ideas? I can't get past it. TIA!

Answer:Can't get past "BUFFALO TurboPC EX Series" on my Windows 7 PC

Pure speculation: in past Windows upgrades, the installer has detected a residual from a program that has been uninstalled.

The fix would be manually deleting Registry settings, but it'd be good to know exactly which ones.

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This issue recently started happening to me, mainly after I attached a new HD monitor to my computer and updated my graphic drivers.

When I updated the drivers, I had two monitors connected, one via DVI (the one I was using before getting the new monitor) and the new HD monitor, which is connected via HDMI. Not sure if this is relevant, but just figured I'd mention it in case it's a possible cause.

The only way that I can boot is in Safe Mode... otherwise it just hangs on the Starting Windows screen with the Windows animation constantly glowing.

I have tried running start-up repair, but that seems to hang on the "Attempting to fix problems" screen, so I have to do a hard reboot each time. However, it was able to get past that a few times and say that the issues have been fixed and the only option it gave was to restart, so I did... but the same thing ends up happening. Computer hangs on Starting Windows.

I have also tried removing all display drivers in safe mode and any other software that I recently installed to see if they were causing any problems, but the issue still persists.

Additionally, I have tried running MSCONFIG and unchecked "Load startup items" under Selective Startup and disabled all non-Microsoft services, but no dice.

Booting to last known good configuration did not work as well.

I was able to efficiently use the new monitor just fine for a few days until this started happening.

Any ideas for a solution?

Here ar... Read more

Answer:Unable to get past "Starting Windows" during startup

I have these two images from the startup repair... maybe they can help. Sorry for terrible quality, but couldn't exactly copy/paste.

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My laptop froze after entering a wrong product key. I then pressed the shut down button till my computer went off. I restarted the computer and chose the "start windows normally" option. The laptop boots to "setup is preparing for first use" screen. It lasts for about 1 minute and then the computer restarts automatically following the same processes.

Answer:Windows 7 does not boot past "setup is preparing..."

Please do not double post... stick with your original thread...

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8gb 1600mhz ram
R9 290
I7 4770k
Z97A mobo
1tb hdd ( only storage device used )
120gb ssd (this has already died as far as I know but haven't gotten around to removing it)

Other information, just ask if you need it.

No context on why this happened, I just woke up this morning and my PC wouldnt fully boot.

My PC disk drive hasn't worked for about a year now, but I have Win 7 install on a flash drive, however I also can't seem to do this as booting from the flash drive results in a black screen.

Any help appreciated as I really don't wanna have to get another computer for Christmas!

Answer:PC won't boot properly, can't get past "starting Windows"

Hi, have you tried Safe Mode - tap F8 as your system is starting up?
Then click.
Start > Run > Type
Click Launch System restore.

Then choose a date prior to the problem.
Or Safe Mode with a Command Prompt Option.
Select an operating system if asked.
Press Enter.
Log on as an administrator.
At the command prompt.


Press Enter.
You should now be in System Restore.
Choose a date prior to the problem.
System recovery options Win 7.

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I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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I was wondering if the ISO had been updated, so I ran the MCT again. I got this:
"Setup couldn't start properly..."

Rebooted, same problem. Downloaded MCT again, same problem.

Answer:Media Creation Tool: "Setup couldn't start properly..."

I find your post confusing.

What precisely did you do?

I have used the MCT, but only to download a couple of ISOs. Not to do the Win 10 upgrade directly, or to create bootable media.

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Fix for "Tuner Not Found" error and "Receiver service has stopped working" error listed in next post! -- Errors I'm receiving: "Tuner Not Found""Windows Media Center Receiver Service has stopped working.""Welcome - An upgrade is currently in progress."SpecsIntel P4 3GHz2GB RAMVisionTek Radeon X1300Hauppauge WinTV PVR-150 PCI IIWindows 7 32bit1. Tuner Not FoundOkay, the entire install went without a hitch. On opening Media Center I was told that I needed to setup Live TV. When I click the link I was given the dreaded "The TV signal cannot be configured because no tuner hardware was detected." If I run WinTV from Hauppauge I can view TV just fine.MCE ran fine this morning on Vista SP1 before the install.For the tuner issue I have done the following:-Reseated the card-Updated the drivers-Uninstalled the hardware and rescanned/installed the hardware and drivers-All Windows Updates-Uninstalled all references to Hauppauge on the machine and installed JUST the drivers, no Hauppauge software-Adjusted Log On preferences for Windows Media Center services to Local and manually started ehrecvr and ehsched along with cmd line manual starts-Downloaded new codecs from WinDVD and MSFT-Run the WMC Decoder Checkup Utility from MSFT and changed to Miscrosoft DTV-DVD Video Decoder (the utility recommended I change to this -- only one that is MCE compatible -- but once I did it told me that it is incompatible with sync on WMP10 and that... Read more

Answer:*RESOLVED* Media Center "Tuner Not Found" error, "Receiver service has stopped"

Okay, I resolved the first two issues, Tuner error and ehrecvr error.It had to do with multiple Admin user accounts on my computer. My computer was originally set up with a user Robert Baker with full privileges as administrator. I then also set up a MediaCenter account with full privilidges. For whatever reason the MediaCenter account has access to EVERY action on the computer except starting the ehrecvr service.1.  First set Media Center Service Launcher to log on at NT Authority    Services > Right-Click Windows Media Center Service Launcher > Properties > Log On tab > Log On As 'This account: ' > Type " NT AUTHORITY/LocalService " > Click Apply > General tab > Start service.2. I then set the Media Center Scheduler Service AND Media Center Receiver Service to log on as my other admin account. Same as above but with other account credentials and started the services.3. Reboot and no ehrecvr errors. Since this was a good sign I tried WMC and was able to set up my TV fine.I STILL, however, get the "Upgrade in progress" message when I open Media Center. Anyone know how to fix that? I've run setup again and can't get rid of it.

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If I mount a removeable media such as USB Stick or a TrueCrypt file volume (with rm option) then I can NOT pin prgms from these medias/drives to
the taskbar nor pin files to the Start menu.


Is there really no way to disable this No-Pin-Protection?

Under WinXP this worked without problems.


Answer:How to pin a prgm from "removable media" to TaskBar/Start menu?

How are you trying to pin them?

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I'm currently trying to finalise group policy settings for my Windows 8 students. All seems to be going well except, I cant for the life of me find out hide to hide 2 remaining items under "This PC", these being the "Access
Media" & "Add a Network Location" icons on the File ribbon (image below), can anyone help please.

Answer:Hide "Access Media" & "Add a Network Location" icons using Group Policy

I think we can deploy script with set-acl powershell command to take ownership with Administrator of following keys, and set Deny permission on Users:

SET-ACL on registry key
Image like this:

After doing this, my explorer appears like this: No these 2 options

Kate Li
TechNet Community Support

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Hey guys, kinda new here, hopefully I'm posting this in the right forum section.

I'm not that super oriented with computers, I'll give it my best shot to explain what's going on here.

In short my PC just won't start. The light turns on, it boots up, and then I get a black screen with text referring to either "Start Up Repair (recommended)"


"Start windows normally"

If I choose start windows normally, it brings me to the black booting screen with the windows flag, then it proceeds to go back and restart the system, going back to the black screen. OR More likely it just stays stuck on the glowing windows flag.

This also occurs if I press F8 and go into safe mode. After listing all the components before going into safe mode, it simply restarts itself and goes right back to the black screen of the two choices.

If I select Start up repair, a grey loading bar appears below that on occasion freezes. If I manually reset the computer try it again, I get to a blue windows default background screen and the message

"Startup Repair
Your computer was unable to start
Startup repair is checking your system for problems...

If problems are found, Startup Repair will fix them automatically. Your computer might restart several times during this process.
No changes will be made to your personal files or information. This might take several minutes.

Searching for problems.. (this is beneath a blue bar that has been going on for at least... Read more

Answer:Windows 7 won't boot past "Starting Windows" possible hard drive issue

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Trying to fix my friend's laptop. She claims she was watching a youtube video and all of th sudden the computer started acting up and so she rebooted the computer and now it won't boot past the xp logon scren. Comes up with the error: "data execution prevention; userini logon application" with the only option of close message. windows does not contiue to boot and just sits there. I have tried to boot into safe mode but it only gives the option of booting into normal xp media center. tried last known good config and same results. any ideas?

acer aspire 3050-1594
AMD Sempron 3400+
xp media center

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I have a Dell Inspiron 1545
2.1GHz Intel Pentium Dual Core T4300 Processor
4GB Memory
250GB Hard Drive, DVD±R/RW Optical Drive
15.6" Display, Integrated Intel 4500 MHD Media Accelerator Graphics
Genuine Windows 7 Home Premium (64-bit)

It stalls at "Starting WIndows" waits there for a few seconds, then flashes a blue screen for abou a second, and then reboots. If I attempt to launch Startup Repair, it displays the "Windows is Loading Files" screen, the goes to the windows 7 splash screen, you know the blue background you have at the logon screen, I can freely move the cursor, but nothing happens after that. no window appears, or anything. Also, you can hear the harddrive stop working once i get to that screen.

When i put in my OS disk (tested working on 2 different computers) it stalls at "Setup is Starting"

Ive tried reverting bios to default settings, didnt solve the problem.
Any help is greatly appreciated

Answer:Laptop will not go past "Starting Windows"

The hard drive is probably corrupt or bad

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Hey Everyone,

I was trying to do a clean install on a Dell Inspiron 545MT (with a samsung hd642jj drive) and initially formatted the system partition (NOT the recovery partition) and then tried to do a fresh install.

Now, everything goes smoothly, all files are copied properly and everything.

After all the setup goes correctly, you should technically see image 17 (please ref to link):
Windows 7 Install Guide Page 4

The inspiron does all the installation steps perfectly fine up until image 16, and after it says "Starting Windows" the screen goes blank and the computer just ... sort of ... stays idle and nothing goes beyond that!

I've done a hardware diagnostics test and the hard drive passed all the tests, and I've tried installation with 2 different installation discs, but to no avail.

The only solution I thought of was to purchase another hard drive (and sorry, is that Samsung a SATA II or a SATA I? I don't know!) and then try installing it there.

I know the Windows files are installed properly (checked with Ubuntu), but for some reason, Windows 7 will just not boot!

PLEASE help me with alternative solutions!

Thank you so much!

PS I know some posts have complained about USB devices and video cards,
for reference, the system has a ATI Radeon HD 4350, and the only USB devices that are on the computer are the keyboard and mouse.

Answer:Can't get past "Preparing Windows for First time Use"

Clean Install Windows 7

Use our tutorial you might get better results. Check it out compared to what you have done so far.

Hope it helps

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The title pretty much says it all with respect to what's happening right now. When I first started trying to install Win 7, I got a blue screen telling me to disable caching of memory in a few different devices, so I went into CMOS setup and disabled anything I could find related to memory cache. Well, this did away with the blue screen, but then I got another screen offering to check the system memory, which I did. Afterward, it came up to the Starting Windows screen, where the four blobs swirl around and then form the Windows logo -- and from that point nothing more occurred. Rebooted and this time there was no screen offering to check memory again. It just went straight to the logo and stopped. Most recently, I went back and re-enabled all the cache settings that I'd disabled. No more blue screen, but the machine continues to stop at the same point.

Now a bit about the machine. It gets kinda complicated and I'll try to be clear. During the open test period last year, I installed the x86 7100 build on the machine and everything went fine, except for finding drivers for a couple of old peripherals (a SCSI controller and an old sound card). My entire reason for installing it was to see if Win 7 lived up to MS's claims that it would run well on older hardware. That motherboard and processor was 2001 vintage and was running 768mb of RAM. It was perfectly adequate for years as an XP platform, and I wanted to see how it handled Win 7. As it turned out, it did fine... Read more

Answer:Win7 32 bit won't get past "Starting Windows"

Wipe your HD of incompatible old-school Parted Magic formatting following this tutorial: SSD / HDD : Optimize for Windows Reinstallation

The Win7 partition manager which works best when installer or Disk Mgmt can't is free Partition Wizard bootable CD.

Either format using installer if you want 100mb SysReserved boot partition (which places Repair console on F8 Advanced boot tools menu) or use DISKPART formatting steps in tutorial's second phase.

Clear your CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Set the SATA controller setting to AHCI to start, then IDE if necessary.

Test your RAM with memtest86 for 5-6 passes, then HD maker's full diag/repair CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

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I am having issues with my is a HP and I have Windows XP. Basically, when I turn it on everything goes smoothly until it gets to the ?windows is starting up?? page. It freezes there every time and I have pressed every button and combination of buttons on my keyboard and I cannot get past this page.Help?

Answer:I can't get past the "windows is starting up..." page.

Some details about the laptop and what happened prior to this could prove helpful. 

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callout for help with new build

See this post for intel and rig specs,and also the error messages;

no replies as yet...and sorry to take up time from others problems.
Since Friday, I can't get XP Pro to get past "Setup is starting Windows" ,to allow me to format.

Loads all drivers up to that point,then the error in above post.

Pressing F6 or F10 to install 3rd party(XFX MB drivers) has no effect,and Alt-F2 ultimately gives error also.
S prompt is no joy also.

Tried F8 for Safe Boot and no joy.
Cleared CMOS several times.

All drives are there in CMOS.
All RAM (4 Gigs) is detected
I raised Memory voltage to 1.9 volts (standard for my ram),and raised FSB to 1600 Mhz from 1333 (standard also).
Put timings to standard 7-7-7-24T
Tried Memory linked/unlinked/Auto/1T/2T
I Tried only 1 SATA drive,and 1 Gig of RAM with 1 DVD RW /2 drives and 2 Gig of RAM etc...
I Enabled standard RAID for each and every drive and ultimately disabled them cause I want the XFX 790i ultra motherboard RAID Drivers.
A friend said check cables and connections (I did ),but if they were bad the drives wouldn't show in CMOS and monitor would be blank if GPU was bad.
My board is capable of 2000 Mhz FSB if that helps.

Matter of fact,I have tried everything possible that I have come across on these forums and on the web.

I even put the XP Pro and the XFX disc into both DVD drives at the same time.
no joy.

I got a wee bit furt... Read more

Answer:XP Pro won't get past "Setup is starting Windows"

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Hey guys,

Pulling my hair out with this one, so figured I'd post here to see if anyone has any suggestions.

First, my setup:
Mobo: Asus A8R-MVP (BIOS 0503, last stable release)
Video: nVidia GeForce GT220
Main HD: 160GB IDE, with 3 partitions: [XP on #1 (20GB), Windows 7 aimed for #2 (50GB), and free space for the rest]
Other HDs: 2 x 1TB RAID1 (general storage)

If I launch the setup from a DVD, it gets past "Windows is loading files", then immediately freezes at "Starting Windows" (right before any of the coloured balloons show fact, it hangs the instant the first orange pixel is displayed).

So, I tried launching the setup from Windows XP. Pointed it to the proper partition, it extracts the files, reboots, and the exact same thing happens. Can't get past the first orange pixel.

For both cases, I've tried pressing F8 on boot and selecting "safe mode" or "low resolution mode", but no dice. Safe mode seems to always get stuck on disk.sys, for what it's worth, but I understand that could even mean it's hanging on whatever the next driver is.

Other things I've tried:
-replaced nVidia video card with ATI x850, no difference
-removed all sticks of RAM except one, no difference
-removed all unused peripheral devices, no difference
-disabled all unused on-board devices, no difference

If anyone has any ideas or suggestions, I'm all ears. I've installed Windows 7 successfully so many times on different hardware... Read more

Answer:Can't get installation past "Starting Windows"

Can you try using only 1GB (RAM) memory stick during installation, you can bring them back after the windows is installed.

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I have recently tried to disinfect a computer of various malware/spyware issues. But now I think my motherboard has had it. Its either infected with something or was a coincidence that it packed up when it did.

When I boot up the computer, it goes as far as the "Loading Windows XP" and then beeps once and goes back to trying to boot up again. It then displays the option to start in safe mode (with/without network support, Last known good configuration or Start normally). It then counts down from 30 and reboots itself

My mouse and keyboard no longer work

I have tried to swap the hard drive for one that I know works, in case the hard drive was knackered, but get the same result

Am I right in thinking that my motherboard has had it?

Answer:Computer won't go past "Loading Windows XP"

Did you try in safe mode and Last known good configuration ???

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I have W7 Home Premium and my PC started acting strange this morning.

It would not get past the Windows "welcome" screen after I entered my password.

I had to power off using the power button and after a few attempts it got past the "welcome" screen.

But after a restart the same problems occur.

This is my only PC so would like to get this fixed if I can.

I have not added any software recently, only windows updates.

The last piece of hardware installed were game joysticks which I plug in and out as required.

And a USB powered hub which again has nothing plugged in at the moment.

Any help appreciated.



Answer:W7 Not Getting Past "Welcome" Screen

You could try a System Restore at boot. See OPTION TWO in this Tutorial - This can be handy if you cannot startup Windows 7:

System Restore

Read the Information, Note and Warning texts so you know how this works.

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So I was playing games on my computer, and one of my applications wasn't working so I decided, let me restart my computer, and when I did, I typed in my password and everything and it just sat there saying "welcome" until I had enough. I looked on this site and tried everything I could understand, but still it mocks me. I restored my computer with the windows 7 disc (to three days ago). I unplugged it and took out the battery in the motherboard and all that. I looked through the BIOS settings and can't seem to get it. I'll take any advice you can offer. Thanks.

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I reformatted my computer recently, with all the same hardware and software I usually do, but this time I noticed something different.

On my E: partition (non-system), there is a folder called "9ca233a934811ecf86022b48e5" which contains two folders: "AMD64" and "i386".

I researched a little bit, and found out those folders pertain to a windows 64-bit edition, but I don't have anything to do with a 64-bit edition, mine's a 32-bit.

Here's my system specs:WinXP Media Center Edition Version 2002 SP3
Intel Core 2 Duo Processor E6300
NVidia GeForce 7600 GS 512MB
ST3300831AS 300GB HD
I have my HD partitioned to 3 drives:14GB System Drive (C:)
40GB Document Drive (D:)
190GB Storage Drive (E:)
I also have 40GB partitioned as an Acronis True Image Home Secure Zone, for storing Disk Images.

I was wondering why those two folders are on my E: drive, when I'm running a 32-bit version of Windows. Also, (sorry if this should be in another thread) my computer has been restarting unexpectedly while I've just been doing random things on it. Nothing graphics-intensive, or anything like that, so I don't know why it's doing that either.

Thanks for your help and time,

Answer:"AMD64" and "i386" folders on WinXP Media Center 32-bit edition

It sounds like those are temporary files from a driver installation. A lot of companies seem to package every possible driver in the zip or executable, extract them all to the hard drive, find the one the system needs and copy it to the system32 directory, then leave the rest behind.

In that case they should be safe to delete. It would take a bit more research on your part to make sure. Maybe a readme or help file somewhere in the directory?

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Whenever I insert CD's or DVD's into either of my optical drives, Windows Media Player as well as My Computer recognize that media had been added. The problem is, when I eject the media (whether it's pushing the eject button on the drive or right clicking as selecting eject) My computer as well as WMP fail to recognize that the media has been removed. If I insert a new cd or dvd, both my computer as well as WMP see it as the original piece of media. The other strange thing is iTunes is able to accurately determine if there is media in a drive or not.

Any idea's as to what is going on with my drives? I'm pretty sure it's just a software issue with Vista or WMP, since iTunes doesn't seem to be affected. I have no idea on how to resolve this. Thanks in advance for any help

Answer:"My Computer" and Windows Media Player doesn't recognize the removal of optical media

Just a quick update with things that I've tried. First I checked for errors on the C drive to see if a file or something was corrupt. After that didn't work, I uninstalled and reinstalled the drives, again to no avail.

Any input would be greatly appreciated.

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Hello there.

My computer keeps restarting, it becomes a cycle.

First, I start my computer, just before entering Windows loading, some messages like this crop up in my DOS screen.

"We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this."

There is still a long list of this message but I didn't write it down, and I was given 5 options below to choose to enter Windows.
The options are :
Start in safe mode.
Safe mode with networking.
Safe mode with command prompt.
Last known good configuration setting (most recent setting that worked).
Start Windows normally.

The last thing I have downloaded was an Addon to a game I play, World of Warcraft. The link the the website hoster of the file is
I had successfully rebooted windows before and after I downloaded this file. I cannot start in any of the 5 options.

Help please!

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"temp" folder being created in "C' drive when windows start but its empty! how to get rid of it?

its not usually there.

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My Start Screen very weird recently. I can't drag icon app to Start, I can't drag to organize app on Start, when I right click on app, only "More" appears, other options just gone, can anyone help me, it's so annoying.

Answer:Lost "Pin to Start Screen" and other options, can't drag icon to Start

Run a system file check to look for corrupt files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

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My Start Screen very weird recently. I can't drag icon app to Start, I can't drag to organize app on Start, when I right click on app, only "More" appears, other options just gone, can anyone help me, it's so annoying.

Answer:Lost "Pin to Start Screen" and other options, can't drag icon to Start

Run a system file check to look for corrupt files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

5 more replies
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My Start Screen very weird recently. I can't drag icon app to Start, I can't drag to organize app on Start, when I right click on app, only "More" appears, other options just gone, can anyone help me, it's so annoying.

Answer:Lost "Pin to Start Screen" and other options, can't drag icon to Start

Run a system file check to look for corrupt files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

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Whenever I log-in from hibernate or boot, the start interface shows. I had this enabled in Windows 8.1 (start screen), but now I'm on 10 (no start screen) and it still shows.

There is no option to disable it. Is there a registry key to disable this?

P.S. My start screen is normal, not full screen.

Answer:Win 8.1 Start Screen option still active: "Show start on Sign-in"

Could be possible this is enabled in settings

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I am going 'round & 'round with this issue. I log on as limited user account for security. However, when I am on that acct, I cannot copy files to the external HP drive - I have to switch over to the admin user account to do so. In order to use the limited account for this operation, I have read that you should disable simple file sharing, (on admin acct), then rt clik on the file u want to copy - this then opens a menu with security tab where you are supposed to be able to give full control to the limited acct for that file. My admin acct that brings up this menu has those boxes to check grayed out. Also, do you have to rt click and give full permission for any file that you want to copy? (once you have this all figured out) - Seems a bit cumbersome. Any ideas anyone?? Thanks.

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