Computer Support Forum

XP 3+ minute reboot.

Question: XP 3+ minute reboot.

Specs: P4 2.6 Invidia FX 5200Ultra 512 Mbs PC 3200 on XP Home SP2
AV-Avast Home (uninstalled upgraded to latest version)
Firewall-Sygate Pro (uninstalled upgraded to latest version)
Inernet Connection-External USB ADSL modem (PPoE) @3Mbps

Problem 1: XP Home reboots in the 3+ minute range. Once it gets to the 'Starting Windows XP' screen, it loads fine. Some damnthing is hanging.

Problem 2: MY comp is running slow. Expeciially on the net. Task manager is reporting no excess network use. IE 6 acts like it's on a 56k modem. I use Mozilla FireFox, which runs fine, but my wife is a IE 6 fanatic. Shareaza and WinMX load slowly and take a minute or more to change tabs. BitTornado (latest versions all) loads and runs fine, but seems to hang after an hour or so. It stops updating speeds, seeds, peers, etc. It also closes slowly. Once I get online, the comp slams on the brakes. Mozilla is the only app that seems unaffected. Sygate is also logging a lot of portscans. 7 in the in the last hour or so. All from the same IP address. I've tried a reboot to get a new IP adress, but the port scans start up agan after about an hour, last about an hour then stop. So far I've resisted the urge to backrace since it'll only egg the @$$hole on.....though if anyone has an ICBM I could use..........

NOTE I read the rules and I'm not asking for help with my P2P apps. Just mentioning them since they are affected. I installed the other ones since BT was acting flakey and a reinstall didn't help. The only P2P app working is limewire.

Problem 3: Programs won't uninstall. If I use add/remove programs I get the following error:"Unable to open uninstall.log". Same thing if I use uninstall.exe in the programs folder. I had to download an uninstall utility to uninstall/upgrade avast and had to manually unistall adaware so I could upgrade to SE-deleted folders and removed all traces from the registry. The problem is affecting both HDs.

Ok, that said, here are the solutions I've tried:
Updated avast and ran a full scan including archives. Clean. I used Trend Micro and Panda online. Clean. I used Adaware 6SE (With VX2 cleaner-sysem clean) and SpyBot S&D, both updated, and fixed the problems found.(Tracking cookies and some adware IE addons from my wife-I honestly think she installes that **** just to piss me off ) I ran CWShredder which reported a clean system. Ive run scandisc and Norton Speed Disc using thorough with no problems found. I ran msconfig and unchecked some apps. No speed increase. I finally broke down and installed SP2 in the hopes of fixing at least the IE 6 problem. No joy.

I am officially out of ideas and I'm ready to use my .357 for a Magnum solution. I hope this helps someone figure this out.

This is the second time I've wrote this since the damn thing made me log in again and I lost the first writing, so if I missed anything chalk it up to to much food, annoyance and sheer mind bending agravation.

Later taters,

Relevance 100%
Preferred Solution: XP 3+ minute reboot.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: XP 3+ minute reboot.

12 more replies
Relevance 56.99%

Hi! Had good results with this forum; back again!Working on my nephew's computer, I noticed Google searches were being redirected. Microsoft didn't catch the initial problem so I ran Malwarebytes and Eset Online scanner which found and clean some problems. Rebooted. Microsoft Security Essentials found Sirefef trojan, cleaned and rebooted. Now every I boot the computer it says it will "restart automatically in one minute" (both safe and normal mode)OS is VistaAV is MSEAdvanced Boot options does NOT give me "Repair you computer" optionI do not have the Windows installation disk, although it might be possible to find with a lot of hunting.Please help!(As an aside, the reason I went to my nephew's computer was to check on the router... On my laptop my Symantec Endpoint Protection was giving me popups that it a "port scan attack is logged" coming from the router. Since it was being blocked I figured I would use the other computer to view router's admin page.)

Answer:Sirefef (one minute reboot)

I booted to safe mode and brought up the task manager with a CTRL-ALT-DEL at the first opportunity. I used the processes tab to locate the MSI process and ended it. This allowed me to run DDS and GMER to get the following logs.

Awaiting help,

DDS (Ver_2011-08-26.01) - NTFSx86 MINIMAL
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by COREY at 20:04:59 on 2012-08-12
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2047.1652 [GMT -7:00]
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
============== Pseudo HJT Report ===============
uInternet Settings,ProxyOverride = *.... Read more

33 more replies
Relevance 56.99%

XP pro freezes in one to three minutes after I reboot with no applications running. Num Lock light will go off and on with toggle.  Hard drive light is active for a couple of minutes but then goes to a steady blink-the cursor will not activate anything and eventually I get an hourglass that never goes away until I reboot.Does not freeze in Safe ModeI have defragged and run memtest--OKWas able to nurse it through Norton update and a current scan--found no viruses. Once I got the virus scan going it did a complete scan-5-10 minutes and did not freeze??BOXX computer with  Dual XEON 3.06 with 4 GB ram (ram from BOXX) Nvidia Quadro FX 1000 128MB graphics card with 2 73GB 10000 rpm scsi drives XP Pro.The unit is under warranty, and the manufacturer is sending me 2 new drives (one with new OS installed).  However, I somehow do not believe the drives are the problem and I may lose all of my programs and data for nothing.Suggestions greatly appreciated. Roger

Answer:XP freezes about one minute after reboot

I would think it would of been a virus.Your computer should be very fast with those specs.Try another virus scan like the trend micro house call.Norton is no good it never finds anything that's why i got rid of it a year ago. R0SS

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I have a several month old Dell Dimension 4600 running WinXP Home, with dual monitors, which runs great, I'm happy. If I have to reboot for some reason, everything shuts down fine, but system shows the F2/ F12 screen briefly, then goes to black screen with the underline cursor
for 5 minutes! After 5 minutes, the HD kicks in, XP loads normally and everything runs fine. Scanning through the various BIOS setup items, Fast Boot is on, system is set to boot from C: first, then CD; and there dont seem to be any "weird" or obviously wrong settings of any kind. Any suggestions?
I have also run msconfig and gone though turning off start up programs, etc. but once loading XP begins, everything runs fine, just takes 5 minutes to start...

Answer:5 minute reboot - BIOS issue?

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Got another one for you... Can't stay logged into windows because of a critical error, and rebooting 1 minute later.Here is my frst.txt content...Scan result of Farbar Recovery Scan Tool Version: 25-07-2012 01Ran by SYSTEM at 27-07-2012 20:21:28Running from I:\Windows 7 Home Premium (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry (Whitelisted) =============HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7981088 2009-07-20] (Realtek Semiconductor)HKLM\...\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup [16333856 2009-07-14] (NVIDIA Corporation)HKLM\...\Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui [190472 2009-09-16] (Logitech Inc.)HKLM\...\Run: [EKAIO2StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKAiO2MUI.exe [3240448 2011-12-10] (Eastman Kodak Company)HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1271168 2012-03-26] (Microsoft Corporation)HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35696 2009-02-27] (Adobe Systems Incorporated)HKLM-x32\...\Run: [ABNotify] C:\Program Fi... Read more

Answer:Another Sirefef Infection/1 minute reboot

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
1 evrhwdch; \??\C:\Windows\system32\drivers\evrhwdch.sys [x]
2012-07-27 17:17 - 2012-07-27 17:17 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.2243DA0DB5B173E7
2012-07-27 17:17 - 2012-07-27 17:17 - 00050392 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\wwogfass.sys
2012-07-27 15:35 - 2012-07-27 15:35 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.2BADF4F3E3ADF4FB
2012-07-27 15:20 - 2012-07-27 15:20 - 00328704 ____A (Microsoft Corporation) C:\Windows\System32\services.exe.3BADF02DBC08DE8D
2012-07-23 11:00 - 2012-07-23 11:00 - 00311296 ____A C:\Users\Courtney_2\AppData\Local\plogolc.exe
replace: C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe C:\Windows\System32\services.exe
... Read more

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Relevance 56.17%

I am having the same trouble as many others. Can't do anything cause computer restarts every minute. Here are my FRST logs. Thank you in advance for the help.

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 13:18:19
Running from F:\
Windows 7 Professional (X86) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-08] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [174104 2009-09-08] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [151064 2009-09-08] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s [7739936 2009-09-16] (Realtek Semiconductor)
HKLM\...\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe" [159456 2011-08-05] (Microsoft Corporation)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2012-02-20] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime [421888 2011-10-24] (Apple Inc.)
HKLM\...&#... Read more

Answer:Sirefef Infection/1 minute reboot

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

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I have a Windows 7 Home Premium 64-bit laptop which is infected with the Win32/sirefef.ah trojan. As soon as the Microsoft Security Essentials launces it causes the system to give this error: WINDOWS HAS ENCOUNTERED A CRITICAL PROBLEM AND WILL RESTART AUTOMATICALLY IN ONE MINUTE and then reboots. This happens a regular boot and in safe mode. MSE cannot be uninstalled either. I've read other threads and would like to know when program needs to be run first so i may supply the log files. Your help is apprecaited.

thank you,

Answer:win32/sirefef.ah trojan (causes one minute reboot)

please run the following:download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) ... Read more

4 more replies
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I have been beating my head against the wall with this one.
Just got a Gateway E-9520T for a customer. We spent the last week configuring it, installing updates, etc--but it's pretty much vanilla Windows Server 2003 R2 32-bit with exchange 2003. We haven't installed any of their customer applications yet.

During the setup and testing we did everything from leaving it on at night, to shutting down over night, rebooting, etc...

A few days ago it suddenly started taking around 30 minutes to boot and 30 minutes to shutdown.

During the startup/shutdown the RAID array is going crazy. Tons of file access.
When starting up it performs POST correctly, starts booting Windows (2003 Server Logo, with the little scroll thing at the bottom), and then the screen flashes like it's about to switch to graphical mode. But it hangs there with a blank screen for 30ish minutes.

The morning this started we hadn't installed any new drivers, updates, applications, or anything. Just fired the box up.

Gateway thought it might have been the MegaRAID card, so they sent a new one. No change. MegaRAID says their latest firmware fixes an issue that sounds like this problem. Updated the MegaRAID firmware, and it's still taking forever to boot.

What I've done:
Waited forever for the system to come up, rollback driver updates for the RAID card. (no effect)
Booted off Gateway's recovery CD (at their request) and used it to reinstall the factory default drivers. (no effec... Read more

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my l 50 works great on average for 25 to 30 minutes and cuts all alone, I turn it on again and it re works between 25 to 30 minutes all the time if I'm careful I can restart it before cutting the 25 minutes as many times that I want it and it works normally could you help me? thank you.

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I have a lenovo ideapady400 that is now almost 2 months old. Earlier today, I noticed that it did not properly go into hibernate when I shut it. The keyboard was still lit up, with no LCD display (including not if I hit Fn+F2) and with the fan at high rpms. I shut it down by holding the powerbutton, and upon rebooting it, it took over 4 minutes to get back to the desktop. It now requires the 4 minutes every time I restart, and it never goes into hibernate with the lid closed (it must be shut down by the power button).Fearing that the computer may be having a serious issue, I tried to make a backup with Onekey recovery, which failed to write a backup (repeatedly). It returned an error saying it couldn't access the partition. I then uninstalled onekey recovery, downloaded it again from the lenovo website. Now when I run onekey recovery it says my system is not able to write a backup.I am now stuck in a tough spot of not being able to backup my laptop and and not being able to do a recovery without losing everything. On the lenovo support site, when I select startup issues, the feedback it gives me is "Thank you for your question. This is a known problem and a solution is being developed. Please check back for updates."Anyone have any ideas what could be causing the main (shutdown/startup) issue?As the laptop is under warranty, should I just send it back to Lenovo?

Answer:ideapad y400 won't shutdown/4 minute reboot

hi hansweeks,
If you PC came with a HDD+SSD drive, try to boot into the BIOS (by repeatedly pressing F2 on startup) and check if both the HDD and SSD are detected (if you're missing one, that HDD might be faulty and needs to be replaced.
If both HDD's are detected (or if your PC came with only a SATA HDD) try to run an HDD diagnostic. Try HD Tune to run HDD error checking in WIndows or create a bottable HDD diagnostic (see steps below).
1. Download the the UBCD ISO
2. Burn the ISO using imgburn
3. Insert the CD that you just created into the defective computer and reboot
4. Upon reboot, continuously press F12 and boot from the ODD/CD-DVD
To burn the diagnostic software on a flashdrive, follow this guide
If you find any errors, you will need send the unit to Lenovo for service. Support phone list here.
For data backup, you can copy / paste your files on a USB flashdrive / hard drive or use this software to clone your hard drive. 
Hope this helps 

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Relevance 55.76%

Just this afternoon, I went to use my PC and got the following error; Windows has experienced a critical error and will restart in 1 minute.

Running Windows 7 64 bit....With automatic updates so it should be the latest version of Windows...

My anti virus (Avira 2012 Internet Suite) pops up and states I have 2 viruses. But before the AV can do anything (delete the files) Windows shuts down....I finally got into Safe Mode and tried running my AV, while it was scanning I then got a BSOD. Had to start all over again; Running MalwareBytes now before trying to do the AV scan, just to see if MalwareBytes catches anything.

I have uninstalled the only application I've installed in 3 months, and problem still persists...

I have a Hijackthis log if it needs to be viewed...Just let me know and I'll upload it.

Answer:Windows has a critical error and will reboot in 1 minute

when you get the 1 minute warning, try typing from the start menu "shutdown -a" or "shutdown /a", and the countdown should go away, and you should be able to remove the viruses.

Be sure to disable your system restore backups (delete them), or the viruses may come back. Re-enable them as soon as you are sure you have gotten rid of the viruses.

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Relevance 54.94%

Hi All,I am having the problem as per the title and cannot seem to remove the sirefef trojan in time before it reboots.I have run a FRST64.exe in system repair and this is the outcome:Scan result of Farbar Recovery Scan Tool Version: 17-06-2012 04Ran by SYSTEM at 19-06-2012 21:50:20Running from E:\Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry (Whitelisted) =============HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [167960 2011-03-30] (Intel Corporation)HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [391704 2011-03-30] (Intel Corporation)HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [418840 2011-03-30] (Intel Corporation)HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [608112 2011-03-29] (Alps Electric Co., Ltd.)HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-05-27] (IDT, Inc.)HKLM\...\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe [3668336 2011-03-24] (Dell Inc.)HKLM\...\Run: [IntelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs" [4526 2010-11-29] ()HKLM\...\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint&... Read more

Answer:Win7 Reboot after 1 minute, security centre not working

Good evening. Will you fire up FRST64 again but this time I want you to run a search for a file. Paste the following into the Search: textbox and click the Search File(s) button: services.exeLet me have the log that will be found on the flashdrive, as before.

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So ever since I upgraded to a GeForce GTX 460, I've been getting these ~1min long freezes every time my PC just finished loading Windows (either after a cold boot or reboot).

What could be causing this?

EDIT: This didn't happen to me with my old Radeon HD 5770.

Answer:Windows freezes for over ~1 minute after each cold boot/reboot

I would suspect a driver issue fist thing. Check here for the July 2010 version: Drivers - Download NVIDIA Drivers

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came home to see windows telling me it needs to reboot due to a recent update. upon reboot I noticed it was sitting there at the animated windows logo prior to the logon screen. the numlock led on the keyboard was stuck so I reset the computer with no change. I then tried safe mode with also no luck. I reset once more and did some googling for quick solutions and about 5 minutes later the computer goes to the logon screen. this is repeatable. i ran a chkdsk /r /f with no change. im not quite sure what to check from here but something is definitely wrong when I go from a 10 second start time to 5 minutes. any ideas?

Answer:how to troubleshoot 5 minute bootup (prev 10s) after win update reboot

Hello and welcome Kevin mate if you can get safe mode which I am assuming of course do a system restore to as far back as you like and then it is just a matter of installing updates until one finds the offender and then you just hide it so it doesn't bother you again. (Right click on it and pick Hide)

If yo are not offered may restore points click on the box for further back ones see pic but I suspect you know about this option

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I set my screen saver to 5 minutes. Hit apply, and OK. The settings take hold, but then when I reboot or shut down the machine and turn it back on, it resets to the original 1-minute mode. What gives?

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The screen saver 5 minute setting reverts back to the original 1-minute setting every time the computer is shut down and restarted. What gives?

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Every time I shut down and restart my machine, the screen saver settings resort to the original 1-minute one and goes back to it every time after I've set it to 5-minutes, apply, hit OK and then get out. What gives?

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help me plz, virus has been detected almost every second or so in AVG scan and it keeps making copies of itself....i'm now running hijackthis and here are the specs.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:16 AM, on 4/6/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files\VMware\VMware Workstation\hqtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Grisoft\AVG7\avgw.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Grisoft\AVG7\avgvv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,St... Read more

Answer:HELP VIRUS LOP every minute(found in AVG evey minute) using hijackthis HELP!!!PLZ

Hi Welcome to TSG!!
Please download Malwarebytes Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform Quick Scan, then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy the entire report and paste it in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

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The internet comes and goes. I'll have pages load instantly for a minute or so and then the next click the pages times out. A minute of page refreshing and more time outs and then I'm back to blazing speeds again. This repeats again and again. Restarting the computer, cable modem and router seems to make no difference. I've tried IE, Firefox, Chrome and Safari, and again, no difference. I have 4 computers on my home network. This happens on all of them but for the sake of troubleshooting this I have physically disconnected 3 of them from the network. I've reset and reconfigured the router. I've removed the router and connected straight to the modem. No problems. Blazing connection. Added the router back in the loop, reboot and problem occurs immediately. So router problem, right? Yes, except I had the same problem with another router and replaced it with this one. What the...?Here's what I'm running:HP Pavilion Slimline s3200nAMD Athlon 64 X2 Dual Core Processor 4800+ 2.5 GHz3454 MB RAMNVIDIA nForce 10/100 Mbps Ethernet CardWired DLink EBR-2310 RouterMotorola S85120 Cable Modem (Comcast)Windows Vista Home Premium 32-BitAlso, a friend said I should run HijackThis and post the log file here. So here you go!****************************BEGIN LOG FILE*******************************Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:05:23 PM, on 8/28/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning process... Read more

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Hi All, I'm at my witsend, ( If thats a real word?), sad to say, I spend all D*** day as a developer, and at night I have to troubleshoot my own stuff and I need a break..... I bought this Lenovo T61, XP\32 bit, SP2 machine a few months ago. Current MS updates, current Lenovo drivers, bios update installed. Norton is also installed. #@%@@! product.  Anyway, the problem is this... All of a sudden beginning a few days ago, when I close the lid as usual it would come out of "Standby" with no problem and wireless would still be connected.Now, when I open the lid, the "Intel Pro Wireless" is disconnected and I cannot get it started again. I have to "RESTART" the machine. Then the fun begins...........On reboot it Blue Screens... and again, and again. I have to start in safe mode and do a restore to the previous checkpoint.  I have "Wireless Zero Configuration" service disabeled ( As per lenovo support)They are stating that it could be a Norton related issue , with event veiwer system log showing error: Source  "SRTSP" error msg: Error loading Symantec real time Anti-Virus driver. I don't know what\who to believe.  Can anybody assist.? Thank you.!Message Edited by rj2008 on 09-05-2008 05:08 PMMessage Edited by rj2008 on 09-05-2008 05:09 PM

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I have an odd situation I have been tracking for some time and I think I have it isolated to when it will occur and when it does not. I am posting
it just to see if anyone else has this issue and knows of a fix. My guess is most people just think their PC is stuck and power off and back on to reboot.
The issue was that when my Windows 7 pro laptop applied a Defender update  the laptop took roughly 45 minutes to reboot.
What I found was the issue happens in these situations:

The Defender patch was 400KB or largerA Windows Restart is used to apply the patchIf I applied the patch via a Windows update manually, then issues a Windows RestartIf I allow the patch to apply during a Windows Shutdown, the next power on boot is delayed  
It does not happen in this situation:

I apply the patch via Windows Update, then do a shutdown to power off the unit, then power the laptop back
on, there is no issue. 
In all instances the patch is applied successfully based on what the Windows update history shows. The patch itself applies very quickly in all situations
To me it seems like a Restart after a Defender update is causing Defender to run a scan before allowing the laptop to boot. The laptop will just
stay on the Starting Windows screen with the 4 colored window for 45 minutes then boot normally. Typically running a Defender scan on the laptop takes about 45 minutes which is why I think the Windows Update\Restart sequence is triggering a scan. Normally
the ... Read more

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So I recently upgraded my psu, GPU, and cpu on my rig, triple checked all compatibility for this and ensured that my motherboards bios was upgraded as I hadn't upgraded that.
Keep receiving random restarts (at the oddest moments see below).
Kernel power error/reboots
Probably caused my AuthenticAMD (windows debugger)
Weird parts are, I can play assassins creed unity at the ultra graphics setting with no delay no error and it will not crash out at all. However on the desktop it will crash randomly (no specific tasks) and it will always crash out when playing mount and blade Viking conquest within 10 mins or less.
Specs are since upgrade (will be more detailed later)
Motherboard - M5A78L-M/usb3 (upgraded bios to version 2001)
Cpu - amd fx 8350
GPU - asus radeon r9 290 dc2oc
Psu - Evga 600b 80+ (also troubleshot with corsair psu 650w)
Cpu cooler - Evo hyper 212 with just one fan and an exhaust for more cool and hot hair relief on chasis.
Ram 16gb ddr3
Win 7 64x home basic
DVD/cd rewritable standard sata
1tb standard sata hdd
Like I've said I've tried the old hardware one by one same error repeating.
Troubleshooting -
Tested each hardware with memtest86, furmark, cpu stability, occt etc. Works fine. Only crashed on cpu stability once.
Tested with different psu/cpu/GPU same again.
Heat is fine GPU ranges from 50-68 Celsius (depending on game) and cpu idle is 28-30 and 40-50 during games (Celsius). GPU idle is 40 normally. Used with speed fan and afterburner.
I've removed amd catal... Read more

Answer:random reboot/no blue screen, loud buzzing sound when freeze prior to reboot

ntoskrnl.exe usually = failing hard drive or memory problems.

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- x64;
- the original installed OS on the system: Windows 7 fresh install;
- full retail version;
- What is the age of system (hardware):
less than one year;
- What is the age of OS installation: less than three months.

Hello, this morning my elitebook 8540w suddenly rebooted and during restart it displayed a black screen.
Here attached the files for the analisys.

Thank you.

Answer:[REBOOT] Sudden Random Reboot and black screen at start up!

Your Avast sofware is the cause, remove it and use MSE

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 122, {a, 4, 0, 0}

Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : pci.sys ( pci!ExpressRootPortAerInterruptRoutine+27f )
Arg1: 000000000000000a
Arg2: 0000000000000004
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:



PROCESS_NAME: TeaTimer.exe


TRAP_FRAME: fffff8800cbc8270 -- (.trap 0xfffff8800cbc8270)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000001000 rbx=0000000000000000 rcx=00000000006f0000
rdx=00000000006f1000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800035bb5d4 rsp=fffff8800cbc8400 rbp=000000000000004c
r... Read more

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I purchased my HP Compaq 8710p laptop from Purdue University in May of 2008. A little after that it was stolen from me. Thankfully I had it LoJack secured, and they were able to recover it in London. When I got my computer back, however, the Windows XP that it had come pre-installed with was replaced with Windows 7 Ultimate x64. I never had an issue with it for two years until now.

It seems like my computer overheats more often then it should, especially if it is on my lap or the fan is covered at all. This may be normal but even more annoying than that is whenever it shuts down from an overheat or it goes in to sleep mode or I ever have to manually shut it down, it gets to the Windows loading screen where the colors come in from the sides, then freezes, flashes the BSOD and then reboots. When I try to run the Repair, it take about half an hour then says Repair couldn't fix the computer.

Anyone have any ideas?

Answer:On overheat/sleep/reboot BSOD flash and auto-reboot

The BSOD blames netw5v64.sys (Intel? Wireless WiFi Link Adapter Driver)
Update it
Intel? Driver Update Utility or

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80026f4a20, fffff8000427c518, fffffa8001ad3310}

*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys

A driver is causing an inconsistent power state.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80026f4a20, Physical Device Object of the stack
Arg3: fffff8000427c518, Functional Device Object of the stack
Arg4: fffffa8001ad3310, The blocked IRP

Debugging Details:

IRP_ADDRESS: fffffa8001ad3310

DEVICE_OBJECT: fffffa8003854050

DRIVER_OBJECT: fffffa800385fce0

IMAGE_NAME: netw5v64.sys


MODULE_NAME: netw5v64


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After S&D Found pinch it said it removed, but I rebooted and got an lsass.exe error with a code number, I have also tried Norton 360 which failed to do anything, as well as run malewarebytes, and regcure... regcure found massive errors that it said it cleaned and fixed but everytime I reboot the problem re-occurs, can someone please help me????I have no idea what to do here.... Would you like to view a HJT Log?my browser opens to this location which is the root of the worm/or trojan i believe... //^^^ This is the link which has blue text that says "click here to proceed." again the browser opens automatically on its own... I have turned on Firewall, shut off sys restore... and run every spy maleware program under the sun including trendmicro on line, as soon as the problem is detected my system reboots.... and im stuck starting all is my log Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:06:04 AM, on 5/6/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\At... Read more

Answer:FireFox Browser Auto starts after Reboot / Error after Reboot

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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i have a dell inspiron duo and when i turn it on it says no bootable device -- please restart system

Answer:reboot the computers system or restore it or reboot it asap.

Here is some info to begin with, we have a very good Dell rep, who should be along later to guide you further.How to fix "no bootable device ? insert boot disk and press any key"

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Win7 installs fine, then reboots to complete installation but then stops the loading of windows saying there was an unexpected reboot or error and windows installation cannot proceed and to reinstall windows again. This was a clean install of windows and not an upgrade.

I checked the setup error log in Panther and it said there was a [0x060675] error, which i don't know what could cause this.

Setup is

Amd X3 425

Asus M4A77D

WD 320 Gb blue

2 Gb ozc mem

I also have the a setupact log if that will help.

Any help would be greatly appreciated.

Answer:Win7 installs fine, then on first reboot it says there was a unexpected reboot or err

Sounds like the disc is bad to me.

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This is quite possibly the strangest error sequence I've come across in all my years working with computers.

My system has issues. Unfortunately. Possibly more than one. But I do know that for about the last month, up until this morning, any attempt to turn on my system would require the user to boot into Windows, wait ~15 seconds for a hard, BSOD-inducing crash (with MEMORY_MANAGEMENT as the cause a majority of the time), wait for the system to reboot and reach the Windows boot animation, suffer yet another hard, BSOD-inducing crash (with no minidump this time, however, since it hadn't fully loaded Windows yet), and then finally reboot once more, after which the system would seem to function perfectly. My one change this morning? I removed one stick of my RAM.

Now, normally this would seem to be pretty cut and dried, but I had similar problems with this setup earlier in the year. I exchanged my RAM twice, then my motherboard, then my RAM again, which is leading me to believe that it might well be a CPU issue (note that my system is not currently being overclocked). But my Windbg skills aren't what they used to be, and I'm currently running on a spotty 3G internet connection, so my options for diagnosis are a tad limited.

Current system specifics:
i3-530 (stock)
2x2GB OCZ PC3 12800 (OCZ3OB1600LV4GK) Obsidian Series
Gigabyte P55-UD3L
Radeon HD 4850 512MB

Thoughts, O gurus of 7?

Minidump archive is attached.

Answer:Win7 x64- Multiple startup BSODs (1, reboot, then another, reboot...)

Quote: Originally Posted by adg1034

This is quite possibly the strangest error sequence I've come across in all my years working with computers.

My system has issues. Unfortunately. Possibly more than one. But I do know that for about the last month, up until this morning, any attempt to turn on my system would require the user to boot into Windows, wait ~15 seconds for a hard, BSOD-inducing crash (with MEMORY_MANAGEMENT as the cause a majority of the time), wait for the system to reboot and reach the Windows boot animation, suffer yet another hard, BSOD-inducing crash (with no minidump this time, however, since it hadn't fully loaded Windows yet), and then finally reboot once more, after which the system would seem to function perfectly. My one change this morning? I removed one stick of my RAM.

Now, normally this would seem to be pretty cut and dried, but I had similar problems with this setup earlier in the year. I exchanged my RAM twice, then my motherboard, then my RAM again, which is leading me to believe that it might well be a CPU issue (note that my system is not currently being overclocked). But my Windbg skills aren't what they used to be, and I'm currently running on a spotty 3G internet connection, so my options for diagnosis are a tad limited.

Current system specifics:
i3-530 (stock)
2x2GB OCZ PC3 12800 (OCZ3OB1600LV4GK) Obsidian Series
Gigabyte P55-UD3L
Radeon HD 4850 512MB

Thoughts, O gurus of 7?

Minidump arch... Read more

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Hi there!

Well... after thinking I had my reboot problems fixed, today I had this issue... I was just browsing using Firefox, and suddently, the mouse lagged, just before the system rebooted unexpectedly. This happened before... but strangely, just happens when I'm using Firefox... and not all the time... it's more like random... I can be safe during months, and then, BAM this happens, and only using Firefox.

Looking at the event viewer, I get a WHEA-Logger Error 20, Component AMD Northbridge, Exception in machine check, Error in watchdog in Hyper Transport with procesor ID 0.

The other is a Bugchek 1001 error, which I guess, is just product of the reboot itself.

I attach my file, according to the instructions, to see what is wrong. I have the latest Chipset drivers from AMD, as well as teh WHQL 17.4.4 VGA drivers installed. My Laptop specs below. BIOS version 1.13 Insyde, all defaults, nothing changed

This just seems to happen with Firefox... Photoshop, Clip Studio and even using OBS Studio don't trigger this, and haven't done ever...

Any ideas?

Thanks in advance for your help, guys

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Hi all, installing the latest insider build it downloaded OK, was going through the upgrade,
restarted a couple of times. Then it got to 75 %, restarted again. You see the small blue Windows
logo on the screen, and the small spinning progress indicator for about 15 seconds. Then it restarts
and repeats.

I was able to get into the recovery environment to run Chkdsk, but this has not
affected the situation. I have not attempted anything else, I wanted to see
if the forum had developed any consensus for this type of situation.

Appreciate any assistance.

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My pc had been randomly rebooting but has been stable for the last couple of weeks, have been running superantispyware through and Avast. Today itjust froze and I went to reboot via task manager and had the error indexstoresrv_cstartuphelper_winclass.
I am enclosing Hijack logs to see if you can help please.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:49:13, on 08/06/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\GTA\Mobile VPN Client\vpnconf.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Comm... Read more

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I have a GA-P35-DS3R rev1.0 and I installed vista ultimate x64 and after the first reboot in the installation, it would go back in the installation. But then it would automatically restart the computer and then it would go back to the windows install and tells me that I have to restart the installation process from beginning.

I tried only using 1 ram to install, still doesn't work. I tried reseting the cmos and using default optimum setting and still it would act this way.

Now I can't install vista, how do i fix it?

I am using SATA dvd player to install it on a SATA hard drive.

Note: I was messing with the bios setting with ACPI setting before. But I disabled it and also put SATA to IDE.

Answer:Installing Vista, Auto Reboot after first reboot

It'd keep booting back to the start of the Windows install if you've somehow ended up with BIOS configured to only have the optical drive as a boot device. System can't boot from hard drive after the install if you have no hard drive configured as a boot device.

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Hi there! Here is my log for your kind and valuable consideration. Thank you!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:26:17 PM, on 9/19/2007Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\cisvc.exeC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\Softex\OmniPass\Omniserv.exeC:\WINDOWS\System32\HPZipm12.exeC:\WINDOWS\System32\tcpsvcs.exeC:\WINDOWS\System32\snmp.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Softex\OmniPass\OPXPApp.exeC:\WINDOWS\Explorer.EXEC:\windows\system\hpsysdrv.exeC:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exeC:\WINDOWS\System32\hphmon05.exeC:\HP\KBD\KBD.EXEC:\Program Files\Multimedia Card Reader\shwicon2k.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exeC:\Program Files\HP\... Read more

Answer:When You Get A Minute


I can't see anything suspicious here.
What problems are you having?

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Hi! I just recorded a clip with Hypercam and it was 1 minute 58 seconds long, and it appears to be 1.96 GB in size... which I find odd.

Does anyone know why this happens? Thanks!

Answer:A 2 minute .avi is nearly 2GB?

Bottom line is that the AVI takes more room than some other formats
The .avi is changed into a different format so that DVD players can read it.
I am not an AVI expert that can tell you how much space it should take, but it would be more than expected.

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I am running a private home wireless network with the main computer that is hooked to the Linksys wireless G router, two (2) secondary desktops in my sonís rooms and two laptops. All are running Windows Vista home premium with the exception of my Laptop. Everything will work fine and then all of a sudden I canít connect to the network from the other computers. It tells me to contact the Administrator. I can still connect from the main computer out and they still have internet connection. I do have a signal booster in the upstairs part of the house. I have fixed this problem by changing the name of the workgroup on all of the computers and it will work for a short period of time and then back to this. Every once in awhile, on the laptop running xp, I get an IP conflict, any help would be appreciated. I just want my family to be able to print, which brings up another question/issue. I have a new Kodak printer that is wireless. It has a connection to the network but I canít see or access it wirelessly. I have to go through the hardwire connection on the office computer to print.
Thanks in advance

Answer:Here on minute gone the next!

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Question: 90 Minute C.Ds

I have tried several times to write to 90 Min C.D.s without any success.Does anyone know if Nero needs a update in order to do this?

Answer:90 Minute C.Ds

does nero correctly identify disc type? what version of nero do you have?johnny.

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Hi, I know you've all got lots of requests.... but could someone please cast an eye over my HJT log..... posted 5th May??Topic Title contains 'Horst'Link "hopefully all clean, but waiting" Jane

Answer:Please - When You Get A Minute

*Topic closed,please see link above*

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Question: 3 minute wonder

Hi sorry to post the same problem but......Grrrr my PC keeps disconnecting from the internet. It happens about 4-5 times after first logging on and I am only on line for about 2 minutes before it disconnects? I have ran AVG and all ok and my Firewall is ok. i do not have call waiting. Is there a disconnect after so long box somewhere? and if so where can I find it? I have reconnected for 5th time tonight and this time it seems to be ok. It does it in the day as well so I dont think it is ISP being busy? When it disconnects it does not try to redial i.e if I had a rogue dialler trojan virus thing. Any help as always glady received.
thanks C

Answer:3 minute wonder

Many possibilities:

A faulty phone on the line. Try disconnecting all devices sharing the line.

A device connected that polls the line (security system, Satellite TV set top box etc)

Low line levels

Noise on phone line (most common)

Modem driver

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hello, hopefully all is well.

i have visited your site on several occasions and have utilized your help via u helping some1 else. i have noticed when u're done helping some1 and they rerun hjt the file is totally gone. on my list, the line 4 the link is still just says file missing. is my 'puter still looking 4 the file? also, do u notice ne thing else on the file i should b worried about? thanks 4 all u do!!! ne help u provide 2 rid my system of "stuff" and run better will b greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 9:12:10 AM, on 11/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\iPod\bin\iPodManager.exe
C:\Program Files\NavNT\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\... Read more

Answer:hjt log - please help when u get a minute

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I made the mistake of loaning my laptop to a friend and when I got it back, it was loaded down with spyware and seems to have been hijacked. Got rid of a couple of virii, also.

Here's my log:

Logfile of HijackThis v1.97.5
Scan saved at 12:13:18 AM, on 3/6/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYS... Read more

Answer:ne1 got a minute to look at this log?

Download and run CWShredder from and then post another log. before you run scan, make sure to close all IE windows and when running program click on fix now instead of scan only.

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At start it up it states that windows can?t boot because of error it states to reboot using disc but don?t have disc.
Can anyone help because Toshiba support seems to never heard of Equium L40-10x model!

Answer:Donít have reboot disc for Equium L40-10x. Can I reboot it anyway?

I don't know where do you live but, as far as I know, Equium notebook is made for UK market only.
So if you live in Greece I can imagine people there are unfamiliar with this notebook model.

Anyway, if your notebook was delivered without recovery installation disc you can start recovery installation from HDD.
To see how it works please check this document >

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cant get rid of this homepage!! used hjt numerous times and deleted 16 items for direct web search every time!! also adds 4 porn favorites to favorites list every reboot. please help!! here is my current hjt log:

Logfile of HijackThis v1.97.7
Scan saved at 6:19:28 PM, on 7/10/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
... Read more homepage on reboot over and over at reboot

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Intern... Read more

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Hi,I apologize in advance, for the long winded thread but I just couldn't explain it properly any other way.(computer specs at the bottom)First off, it's not my computer, so I'm going to go with owner's explanation of how problem started.It started a few months ago when computer needed to be restarted as it would freeze during video playback (not sure if it's related but I figured too much information is better than not enough)Then, on restart, computer would lose time and date (dead battery - I changed it)Problem solved I thoughtRecently (a few weeks ago) owner started experiencing the same issues as stated above BUT combined with computer's unwillingness to reboot or even reset by pressing the On/Off or Reset buttons.After repeated pressing the start button it would occasionally restart but would also ask the owner to press F1 to continue or DEL to access BIOS (both Start and Reset buttons and connections are OK).Eventually owner was able to restart computer with no noticeable changes in computer functionality or behavior. (Apart from a few audio/video issue that would be resolved with a standard restart). (No issues on reboot in these cases) Then yesterday things started to get really bad.Owner would notice that computer would reboot repeatedly on its own (computer inactive, display turned off and no antivirus or Disk Defrags scheduled).Eventually it restarted on its own during the night.Then, this morning, I decided to do a few tests.Computer... Read more

Answer:Continuous reboot then ...can't reboot (no beep)

Sounds to me like a piece of hardware is dying. I would do the following:How to Test your RAMGuide OverviewThe purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.Tools NeededPlease perform these steps from a separate, working, machine.Download MemTest86+, and unzip it to your desktop.Burn the image file to a CD, as an image file. If you're unsure how to do this, see the How to Burn an ISO File tutorial.Perform these steps on the problem machine.Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to ru... Read more

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I can normally sustain 75mbps on the wifi adapter, but today, it wasn't able to sustain for more than 5 seconds before going all the way down to 7mbps.

i tried to disable/enable the wifi adapter. no luck.

my laptop has decent specs. It's a few months old. Intel ac8260 wifi.

The only thing that fixed the issue was a reboot.

I don't like to reboot because I have to reload everything. Is there a non-reboot method to fixing wifi adapter issues?

Answer:wifi crapped out, the only fix was a reboot. Is there non-reboot way?

Maybe try rebooting the router through it's webpage interface?

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Am having a problem with my lumia 620 on whats up. its always saying whats-up has detected a problem please reboot your phone and i cant seem to find where i can find the rebooting button. Its worrying me because am getting my chats very late

Answer:How can I reboot my Lumia 620, it keeps on telling me to reboot?

Hold Volume down+power button for 15 seconds

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hi guys,need help ,
thanks in advance , i purchased this win 7 prof. about 4 weeks ago and i still have not got to run it .i installed it on a new hd 150 gb hd. went in just fine setup a few things user accounts went to activate setup my usb ,in house wireless adp. from locak wi-fi .downloaded mail setup worked fine ,shut it down . it started loading win updates .message [do not turn computer off. durong update. ] when i rebooted it went into startup repair . it couldn't repair itself .i tried sys recovery from restore point. it said it wasn;t there . which i did create one . just so happened i did make a image file . used it to down load ,same thing .
i did severial clean installs, made copies of image files, but every time i down load any file that requires a reboot .right back into startup repair can not use it for anything . just goes around and around . can any one help . i have tried everything found on the inter net ,and most all of it does the same thing if it requires a reboot, ready to go mad .even tried safe mode ,and last good known startup.nothing works but .image file.

Answer:messed up reboot win 7 update reboot

You are trying to tell us that Windows 7 Pro installs FINE, but after updates gets hosed, then don't do the updates.

Mail setup, what are you talking about? I mean exactly what.... the web addresses, names of the software, etc.

Details details details, and you might was to proofread that post, it is typo ridden and very unclear.

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I'm running windows 7 on my computer. I've got two users setup. One is for the family which when you reboot and/or just start the computer with the on switch it automatically loads this with out any password. But if I want to get into the Administrative side of the computer I have to let the family side load then click on shutdown and then click log off. Then the window will close and the screen will open up with the option to click on Family icon or the Administrative icon. If I click on Admin icon I have to login, all's working well. My question: While adding new programs from the administrative side and then it wants you to reboot, it will automatically load backup on the Family side. Is this OK for installing software, or is there a simple way in this instance to reboot and have it give me the option to load the Administrative side instead of going into Family side? Thanks

Answer:Trying to reboot in Administrative side with reboot

Hello Rick,

If the program needs to restart the PC, then it's usually only to apply and finish up the installation. It usually doesn't matter what account you log on to afterwards, but it would be best to log back on to the account you installed the program from to make sure.

If you like, you could turn off automatic logging on to an account at startup to be able to select what account you want to sign in to at start up instead. Log On Automatically at Startup
In addition, you could use "Switch User" or "Log Off" instead to log on to another account without shutting down the computer.

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I just installed Windows SP2 on my Windows Professional OS. After calling Microsoft and getting pissed..they told me they dont know how to fix it and they they'll call me back with a solution hopefully.

After it successfully installed, it asked for me to Restart. I clicked restart, and now it just boots up over and over again. It will get to the Windows XP Professional Loading Screen, but after that it will just reboot again. Right before it reboots it loads the Blue Screen of death for a split second then restarts. I've tried to boot in Safe Mode, Last Working Mode and Normal Mode and nothing will work.

I'm running an AMD XP Processor. If other stats are needed I'll post them.

Is there a way to fix this problem or did I just loose everything because of SP2?


Answer:SP2 Reboot and Reboot - Don't Load Windows

The Microsoft Technet web site gave me this when I searched for the error you gave. It looks like a driver conflict somewhere? Does the system still do the same if you don't install SP2?

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hi all, I'm looking for some help with a problem which has been driving me nuts for the last 3 or 4 days.

on my previous windows installation, I found that I could not install or uninstall any software without the OS rebooting part way through, so I thought, it's about time to reinstall anyway, why not !

on reinstalling XP, it turns out that after I've installed one or two programs this starts happening again.

on 2 occassions this has resulted in a blue screen stop and dump message (when I turned off auto-rebooting) which indicated some memory addresses.

I've looked into,

MSI package reinstallation (if someone can help me out on this that'd be great, I could only find info for win9X-win2k)

Viruses - there were 2 possibles, but both turned out not to be resident when using the symantec removal utilities for them.

Hardware - memory and HDD's turned out to be fine according to a couple of different test utils.

chkdsk - turned up no errors

swap file reconstruction - used a utility from tucows to reconstruct the swap file, still no luck, I'll probably try deleting the file outside the OS next and letting it recreate.

removing resident programs & useless startup programs - still happens.

has anyone even heard of this happening before ... I had great difficulty tracking down any information whatsoever.

help me tech support forums ... you're my only hope ... *bzzt*


(if anyone needs additional info, I'll be happy to post it ... just l... Read more

Answer:try to install ... reboot, uninstall reboot !

I fixed a PC doing exactly the same thing recently. Turned out to be the mainboard. Check the ram is ok and seated properly first though.

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Just looking for advice on a good firewallanyone got any advice.

Answer:Best firewall at the minute

A rival magazine has just done a firewall survey in the latest issue and has very firmly given the Kerio personal firewall their recommendation if a free one is needed. Someone has given a link to the free download in another firewall thread a bit further down.

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[size=10]Hello, I have been having trouble with my Internet Explorer, two problems bugging me like a pebble in my shoe.I have been seeing random words being made into links. I've run Adaware and Norton Anti-Virus but neither are picking anything up. How can I fix this?Since I received my computer, I was not being interupted by any pop-ups, but for some reason, in the past two week, I have found myself plagued with them. Why would this happen and how can I fix it?In case any of this should matter, and I don't know if it will, I will type it out: A few weeks ago, I accidentily deleted my cookies, and the connection I had set up was deleted (I have no idea why, but I was able to re-make it). Around the same time, these problems occured. Please help me!Thank you,Mandy Rae[/size]

Answer:Okay one minute, trouble the next.

Mozilla Firefox is the solution to all your Internet Explorer problems.  You may also wish to choose from the following scanners to see if they pick up any boogies that your current scanners missed:Virus scannersAVG Free-- Anti virus scannerTrend Micro Housecall-- Online anti virus scanner. Anti spy/malwareMicrosoft Antispyware-- Anti spyware scanner. Windows XP Home and Professional only.Spybot Search & Destroy-- Anti spyware scannerAdaware SE Personal-- Anti spyware scannerFirewallsUse both a hardware and software firewall. Be advised as dual software firewalls may cause problemsZoneAlarm Free-- Free firewall - more user friendlySygate Personal-- Free firewall - more configuration optionsRemoval toolsThe following files are not substitutes for the ones described above. They are either diagnostic tools or removal tools for malware of a certain kindHijackThis-- Manual malware remover. Post the HijackThis log generated only if requested!McAfee Stinger-- Virus removal tool. No substitute for a fully functional virus scanner!CWshredder-- CoolWebSearch removal tool. Widely known and persistant Hijacker.

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Getting popup ads almost everyminute now especially when I reboot - Hijack this log follows. Any help would be greatly appreciated



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:38:08 AM, on 3/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20733)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Quebecor World\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Outlook Express\svchost.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe
C:\Program Files\Serv-U\ServUDaemon.exe
C:\WIND... Read more

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Question: 10 minute internet

My father's computer will only stay on the internet for exactly 10 minutes than it can no longer browse (the connection remains active but IE6 keeps saying no page found). You have to restart the computer to regain the internet (for 10 minutes at a time). Sounds like a funky setting or a virus to me but I have tried the following:
1.ran a full system scan (norton anti 2003)
2.reset IE6 to defaults
3.tried another browser (Mozilla Firefox) (same deal)
4.ran cwshredder (nothing found)
5.ran Hijack this (nothing looks fishy)
6.went to (nothing found)
7.can't find anything under "run" in regedit that I can't account for.
8.Used the last twenty worm removal tools from symantec (none found)

Also the firewall (Zone Alarm) mysteriously disappeared several weeks ago (I just reinstalled it) but I'm not sure if it's disappearance led to a worm getting in or if a worm led to it's disappearance??

This computer is networked with 2 others running XP and the other 2 are not affected. Also the internet will stay on if I run the computer in safe mode with networking but I compared the processes in safe versus normal mode and nothing looks fishy to me.

Anyone have a clue??

Answer:10 minute internet

What do you have for an internet connection? Dial-Up, DSl, Cable-Modem, or what?

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Logfile of HijackThis v1.99.1
Scan saved at 1:09:44 AM, on 12/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\\VSO\mcvsshld.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\VOYETRA\AudioStation 32\VTray.exe
C:\Program Files\\VSO\oasclnt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Common Files\Microsoft Shared... Read more

Answer:Solved: hjt when you get a minute

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Hi all built my pc myself about 2 years ago and had no problems but just now it switched off itself tried to turn back on and nothing unplugged power cord plugged back in nothing then 1 minute later it came back on and no problems .. anyone have suggestion why thanks

Answer:PC turned off for 1 minute

hi UPDATE pls can anyone help with suggestions just happened again pc been on all day yesterday opnly done it once then been on for few hours and now just done it again then affter 1 tro 2 minutes it will let me turn it back on . I opened pc took cpu fan off cleaned re applied new thermal paste to cpu used compressed air to blow out any dust in case and took out ram and replaced . all working at mo but any suggestions would be great //

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Question: 1 minute shut down

wen i log on every now & then a message comes up saying like this system is shutting down is inditiated by NT/AUTHORITY SYSTEM and something like remote proceure call was terminated unxpectedly then shuts down in 1 min then restartsps ive not ad chance to see wat it says in full because it shuts down but thats a rough idea if any1 can help it would be great many thanxs

Answer:1 minute shut down

You have got the Blaster virus.First Start, Run and type shutdown -a and click OK. This will give you more time. Next, get the MS Patch. Without it you'll be reinfected every time you connect: click hereThen run either Stinger click here or the Norton removal tool click here or Microsoft's tool click here

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Everything moves fine, until i try to play a game, it can be any kind of game, online, offline, anything, every minute and a half i get this horrible lag. Its exactly every minute and a half, you can time it out on a watch. I've looked everywhere, asked everyone I know, but found nothing. Can someone Please help me?

My computer has a 1.6 gh processor, with 768 mb of ram. It came with 256 mb of pc2100, and i recently bought 512 mb of pc3500 to try and solve my prob, but it didn't help, i also have an ATI Radeon 9200 that i installed around the time the prob started, but i don't know if it is related.

Answer:The minute and a half lag.


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Hi, can I start over ? in a minute
I did what I was told then my pc ran a lot better then I went back and looked &I hit the normal key & got it all back. So now I want to take the stuff that I don't need in start-up, but I don't know what to check & uncheck when I get to norm, diag, selec, if selec what about the other check boxes.
I just would to start over ok ?
new hjt
Logfile of HijackThis v1.99.1
Scan saved at 8:25:23 PM, on 12/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\\VSO\oasclnt.exe
C:\Program Files\\VSO\mcvsshld.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\VOYETRA\AudioStation 32\VTray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\PROGRA~1\Comcast\CO... Read more

Answer:Hi, can I start over ? in a minute

Closing duplicate thread. Please continue here:

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Hi, I have problems with popups from sites like:

Like this post:

They keep occuring every 5th-10th minute, while not browsing and even more regulary when browsing.

My HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 17:08:02, on 21-11-2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\Programmer\Alcohol 120\Alcohol 120\StarWind\StarWindService.exe
C:\Programmer\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\Documents and Settings\sÝren ahlmark\Skrivebord\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\M... Read more

Answer:Pop-ups every 10th minute

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Hi, my issues just started yesterday, it is a desktop, operating on Windows 7 home edition, at the beginning, it just turn off by itself then turn on, now, it just freezes itself, i have tried to power off then turn it back on, it still freezes within a minute, hope this can be solved ASAP, thanks in advance, here's my HJT:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:13:03 PM, on 4/13/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Safe mode

Running processes:
C:\Program Files\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files\AVG Secure Search\vprot.exe

R3 - URLSearchHook: (no name) - {00000000-6E41-4FD3-8538-502F5495E5FC} - (no file)
R3 - URLSearchHook: (no name) - {687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)
O2 - BHO: VideoUrlSniffer - {00000ADA-7E0D-47C1-986C-F017D09C4304} - C:\Users\Public\Thunder Network\XMP4\Core\Program\VideoUrlSniffer. (file missing)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: XlBrowserAddinBho.XlBrowserAddinBhoObject - {0EA37B17-6B8B-4085-8257-F3A4AA69C27A} - C:\Program Files\Thunder Network\Thunder\BHO\XlBrowserAddin1.0.8.71.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} ... Read more

Answer:pc keep freeze within a minute

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hi guru's
if you can't help, I understand. I have a computer I know nothing about. I turn it on, it goes to the screen where I can choose a user. I chose administrator and before my personal settings are finished loading, I get a no signal error.

Answer:no signal after a minute ir so

Something could be sick in there.
Have you tried Safe Mode?
Check all connections inside and out to make sure everything's properly seated and connected? Blow out any dust.
Try it with just one RAM stick, and try different sticks in different slots.
Disconnect all unnecessary peripherals - DVD/CD, Internet, speakers...
Try booting with a Linux disk.
Are the fans running? - probably not on long enough to have an overheating problem though.

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1). Could anyone please link me to a good program that will hide my IP address?

2). What's the point of using Microsoft Outlook, Mozilla Thunderbird, etc.? What advantage do they give you over just logging into your e-mail website (Gmail, Hotmail, yahoo!, etc.)?

Thank you.

BTW, if this is in the wrong forum, please let me know where to post these things in the future.

Answer:2 questions that'll only take a minute

1) There is no such program. You need an IP address to communicate over the internet! Just disconnect if you do not want an IP address.

Rethink the question. What exactly do you want to achieve? You want to get back into some forums or chatrooms or game servers where you made a complete ***** out of yourself and got banned? You want to check out some child porn? Learn to make bombs? Avoid prosecution by your oppressive government? Who do you want to hide from and why?

2) The first advantage is that you are actually able to use mail servers that do not offer a web interface. (You know, there is more to e-mail than hotmail+msn+yahoo) The second one is that you do not have to be online to work with your mail. The third one is that you can use your own spam filters in addition to the crap your service provider has (*cough* Microsoft *cough*). Fourth.. You have a fast and powerful mail application that lets you do more than any pretty "user friendly" web interface.

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Not sure if this is a hardware or software issue, but am looking for some help on this issue.

A few months ago my computer started experiencing 20 minute reboot times. I have poked around in the bios and a few other places without success. Here is what I suspect is a key clue. I had to do a herd reboot the other day (video was out and had to hold down the power button). When the reboot arrived at the screen where it lets you chose to start windows normally or in Safe mode, the 30 second count down took about 20 seconds to between intervals. The 30 second count down took about 10 mins. I am not sure, but this seemed to start shortly after a Windows Update.

Help. Any suggestions appreciated.

Answer:Help with 20 minute boot up

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Hi, My Lenovo laptop is just a month out of warranty and after installing WIndows 10 the boottime has been progressively getting longer and longer, it's now taking 30ish minutes to hit the Lenovo Logo with battery out and just on power as well as in Anyone have any potential solutions?

Answer:z50-70 20-30 Minute Boot

Hi LVG,        
Welcome to the Forums  
As per the query we understood that you are facing issue with slow boot in your Lenovo Z50-70 laptop.
Try to run the LSC (Lenovo solution centre) diagnostics and check if there are any errors. As this will scan the system.
Click here for the LSC diagnostics.
Let us know the result.
Best regards,         

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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First I need to change my email address, this website seems to have all that written in stone....I still have access to this account, but it isn't the one I use any more. Then I have been digging through everything I can find to get a downloadable "book" on my new lapptop. I plan to increase the memory from the 6g it came with, to at least 8. Unfortunatly there is no "easy access" to do this or an ssd, so I would like to see what I will be up against. I like HP, but their lack of info, & having to reset the OS twice to get microsoft essentials to function, is begining to upset me....

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Hi, I have a HP laptop that has a boot issue. I just uninstalled norton atv 2004 pro, installed zonealarm suite and now it takes 4.5 minutes to boot. (its always been slow, but this is ridiculous) I tried shutting down zonealarm, but that didn't help. I defragged, cut startups to 5 prgms, don't see any driver conflicts. I ran a registry cleaner and registry optimizer, no good. Then I decided to try bootvis. However when the program shuts down the laptop, when it comes back up again to perform the trace it will only go to last known good or safe mode, so the trace is never completed. The laptop runs fine once its booted. Any ideas how I can get bootvis to run or any other things I can try aside from reinstalling XP???

Answer:4.5 minute boot!!!!

Can u tell more about ur laptop specifications, and how long did it take before uninstalling norton atv 2004 pro and installing zonealarm suite ?

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Question: 45-Minute Startup

Hi! I'm Julie Ann. I've been experiencing this problem since Nov last year. My laptop boots for around 45 minutes. After the startup, the system is still working though. So I was not really in rush then to have the laptop fixed because I have not yet backed up. I have actually wanted to reformat my laptop but I do not have the XP Professional CD. My brother could not remember where he put it. Herewith is the log files after I ran the ComboFix. I hope you could help me. Thanks!ComboFix 09-03-06.02 - Taxi 2009-03-10 12:28:37.2 - NTFSx86Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.184 [GMT 8:00]Running from: c:\documents and settings\Taxi\Desktop\ComboFix.exeAV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)AV: Kaspersky Internet Security *On-access scanning disabled* (Updated)FW: Kaspersky Internet Security *disabled* * Created a new restore pointWARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\program files\\setup.exe.((((((((((((((((((((((((( Files Created from 2009-02-10 to 2009-03-10 ))))))))))))))))))))))))))))))).2009-03-07 15:53 . 2009-03-07 15:53 2,777 --a------ c:\windows\Gameeeeee.pif2009-03-07 15:53 . 2009-03-07 15:53 210 --a------ c:\windows\Gameeeeee.vbs2009-02-19 12:46 . 2009-03-09 10:09 918 --a------ c:\windows�... Read more

Answer:45-Minute Startup

Hello julie annPlease note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator. The BC Staff

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I am receiving some problem in windows XP...

when i connect internet computer goes shutdown automatically after a min or 2...

some kind of message appear "C:windows\Isaac.exe" for safety ur computer will be shutdown..
i have installed win xp SP1 yesterday and haven't use internet..

i am using win98 now...


Answer:XP goes Shutdown After 1 Minute

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Question: 5 minute startup

Starting a couple of weeks ago my computer has been taking just under 5 minutes to fully boot into windows and programs can take anywhere from 10 seconds to a minute to load.

I ran HJT, here's my log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 3:30:44 PM, on 8/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\iTu... Read more

Answer:5 minute startup

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I can't find a way to extend the standby mode. What's the problem?

Greetings fromMorten Bergheim

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Question: 20 Minute Boot !!!

Hello everyone,

I recently experienced a STOP message that basically pointed out I that I would be stressed for the next 2 days. Sure enough I found myself re-installing XP and everything looks and works fine in XP but...

Every time I startup or restart my computer, my load takes around 20mins ! I have a Compaq Presario V2000. When I power or restart, the screen goes black, everything flashes, then the Compaq screen shows for about a second (guessing is the BIOS because it lets me hit F8 or whatever) but then after that it goes to a black screen with a status bar at the bottom. Slowly the status bar fills up. At around 20 minutes, which the bar is half way, then the computer flashes again and the XP logo shows and loads normally afterwards.

Im having no more problems with XP or anything else except that startup screen. People tell me its the BIOS, others tell me its not recognizing the Hard drive fast enough among other things. My BIOS boot order is basically CD first then HD. I have tried so many things with no success. And its getting to the point that I cant do anything when it comes to updating stuff without having to restart, which takes those 20mins.

Any advice ?

Answer:20 Minute Boot !!!

Hello & Welcome.

What was the stop message? The reason that the stop message appeared may be related to your current problem.

Did you re-format & re-install?

Make a list of the things you have tried. We may need to know them.

Boot to safe mode, by tapping the F8 key once a second during the boot process.
Report the results.

XP Pro or Home or Media Center?
Which SP?

How old is your hard disk drive?

Did you add or remove any hardware between the appearance of the stop message and the re-installation?


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I am posting from a different computer than the one with the problems, due to the fact that every time I turn on the other computer, it shuts off before I can even get onto the internet. It is a friend's computer and she is out of town for a while.

The computer is an HP ProBook 4530s, with Windows 7 64 bit and an Intel Core i3. When I turn it on, it comes up with a pop up that says "There was a problem starting C;\Users\User\AppData\Roaming\mpcadf.dll The specified module could not be found."

Recently, this laptop was infected with the Live Security Platinum virus, but it was cleaned by malwarebytes AntiMalware system. I saw a post similar to this, but I cannot get the laptop to turn on long enough to download anything or check anything out.

As soon as I turn it on and load up the user, it sends me a warning that the computer will shut dow in 1 minute. I do not have any options from that, and it will shut down immediately. The battery is fully charged and I cannot find any problems in the few precious seconds I have on it.

Answer:Shutting down every minute

It says "You are about to be logged off. Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." That's every time I turn on the computer, even in safe mode.

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Question: 20 minute startup!

Hi, I'm running Vista Home Premium. When I switch the computer on it stays on the initial screen (logo of mainboard manufacterer, or something similar) for around 10 minutes, then begin to startup. It can take a further 10 minutes (mainly just black screen) untill the loading & vista animation and finally desktop are in view.
Once the desktop is in view, the computer runs fine. Not slow. However all the graphics appear slightly fuzzy and over saturated.
I have no idea if it is a virus or some other issue.

Thanks as always for your help.

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Question: 2 minute freeze???

I am working with an Emachine T3065 with XP Home. Everything seems to work great except one problem I am having. When you boot up to the desktop, the PC seems to freeze for about 2 minutes. You can move the mouse and click on icons, but nothing will happen until this 2 minute freeze is up. After 2 minutes everything you have clicked on pops up all at once. After the 2 minute freeze the PC works great. I have used the restore CD to try and fix this problem but it did not help. All help appreciated Ė thanks.

Answer:2 minute freeze???

Maybe you have many unused startup items?

Go to...

Start > Run

then type msconfig on the text field, and click the Startup tab.

You'll see a list there containing all of the softwares running on startup, maybe that's the reason why your computer is running slow on startups. You can always check here so you'll know if that startup is dangerous or not.

You could also try cleaning your hard drive to free some space.

Download CleanUP! from here:

then install it. Click Options, and set it to Standard.

Click OK, and then run CleanUP! by clicking the button on the main window, CleanUP!

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I'm trying to install windows xp pro on my comp. and it keeps freezing at 34 minutes. can anyone help? thanx

Answer:xp 34 minute problem

RAM problem?

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Question: 3 minute start up

Had this laptop for over a year now, and a few months ago it started having a 3 to 4 minute start up time - like the time from pressing on to msn popping up. Its a acer 8204 and i'm curious about what is causing this, perhaps its a hardware problem?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:37:33 PM, on 10/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\PROGRA~1\SYMANT~1\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\Empowering Technology\admServ.exe
C:\PROGRA~1\SYMANT... Read more

Answer:3 minute start up

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Have a strange one here. My Wireless drops out every minute when i bring my computer up. If i go to the setup on the router and change channels to 6 then back to 7, it will work as long as I don't shut off the computer. My sons computer worked fine when he was here the other day. Im running Vista and the Acer enet manager. Tried the latest version of enet manager no change. Im WEP encrypted, No MAC. Actiontec MI424WR Router with Verizon FIOS. Any ideas?

Answer:wan drops every 1 minute

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Using windows xp-pro, isign on to AOL, and within a few seconds the messege comes up
LSA shell(exportversion) encountered a problem and needed to close.
status code 1073741819
then the computer shuts off and goes through restart mode. how to fix?

Answer:my computer gives me 1 minute to get off aol

Sounds like the Sasser infection, is this an unpatched, non-updated version of Windows XP?

Look at this MS site for help.

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Question: 10 minute boot up

Here's my winbootinfo log file. Are there any services or drivers, maybe programs, that could be disabled or removed?Can any services be placed on manual or deleted to allow for a quicker boot time? Now it's taking about 10 minutes for my PC to become usable.

Take a look please.

WinBootInfo Log File
Log Creation Time: October 19 2009, 16:06:08
Windows Boot Start Time: October 17 2009, 19:12:18
Windows Boot Duration: 361.9 sec

Number of CPUs (Cores) initialized: 1
Number of Processes Loaded: 69
Number of Executable Images Loaded: 3400
Number of Drivers Loaded: 123

Total I/O Data Read: 437.4 MB
Total I/O Data Written: 58.7 MB

Boot to Session Manager: 41 sec
Boot to Win32 Subsystem: 64 sec
Boot to Login Manager: 71 sec
Boot to User Init: 95 sec
Boot to Windows Explorer: 96 sec

CPU time spent in User Mode: 178.3 sec
CPU time spent in Kernel Mode: 162.5 sec
CPU time spent Idle: 22.8 sec

Total Interrupts: 341987
Total Context Switches: 650412
Detailed Process History:

Process Name (and Process ID): NT Kernel & System (PID: 0)
Process Creation Time: 19:12:18.046

Executable Images Belonging to this Process:

Image Name: dumpata.sys
Image Path: C:\Windows\System32\Drivers\dumpata.sys
Image Load Time: 19:12:33.984
Image Type: System Driver

Image Name: atapi.sys
Image Path: C:\Windows\System32�... Read more

Answer:10 minute boot up

Missed out a lot of the log. Can I post an attachment?

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I accidentally clicked the wifi-off button on my laptop, so I got disconnected. Then I reconnected, attempted to access a shared folder (which I had access to 15 minutes prior) and I get a stupid error message. All the other PCs work except mine.


Answer:15 minute ago I had access...

did u try to restart.

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Question: 8 minute start-up


Disabled all but the very basics in msconfig, but my system is still taking 8 minutes to start. Looking at the event log, during startup it is reporting six errors and five warnings relating to the last shutdown, and a lot of other oddities. (NB just to clarify, the four digits given at the start of each entry below are the time)

WLAN Autoconfi successfully starts, then then are no entries at all for 2 minutes until:

1833 The print spooler failed to share printer HP Deskjet 3050A J611 series (Network) with shared resource name HP Deskjet 3050A J611 series (Network). Error 2114. The printer cannot be used by others on the network.

[No further entries at all for 3 minutes after this]

1836 A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Eventlog service (7011) [three separate entries]

1836 The Apple Mobile Device service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

1836 A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

1836 The following boot-start or system-start driver(s) failed to load:

Finally I get:

1837 Windows has started up:
Boot Duration : 478246ms
IsDegradation : false
Incident Time (UTC) : 16/09/2012 17:29:36

Any suggestions as to why the boot is taking a total of 8 minutes, and how to fix... Read more

Answer:8 minute start-up

Welcome Andy
Lets start at the basics and see what happens
First update your anti virus and make a full scan

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Ok I have several computers the one I am having a problem with now is a family computer used by me and my husband.
My AVG is saying I have a cryptor infection and that was four this morning tonight it is a whole list I downloaded Stopzilla but that did not really do anything.
I have no idea what Hijackthis is and am nervous about trying anything else without guidance.
Thank You!!!

Answer:Help... it is getting worse by the minute

I did the hijack this figured what the heck

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Question: last minute parts?

I'm finally getting around to putting in the final order for my new build. This is my first time building, so I'm looking for advice on little doo-dads that I might need, or that would be recommended - extra cables, accessories, etc.

Here's what I have so far...

- P4 2.8 800 mHz FSB Northwood
- 1 GB Kingston ValueRam
- Antec Performance Plus F/T case w/ 430 PS
- 120 GB WD Caviar HDD
- Old 64 MB Sapphire Radeon (no gaming so no upgrade for now)

Any suggestions would be welcomed. I'm putting in my order by noon tomorrow before the P4 goes off sale at newegg.

Thanks in advance!

Answer:last minute parts?

Your going to need a sata power adapter for the hard drive. Some artic silver thermal compound for the cpu. Do you have the motherboard yet?? Thats what your missing in there. ALso cd drives? floppy drive?

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Question: last minute golf

I was using for the last few months on my Nokia 625, after the update on my phone the other day the home page comes up it says its loading but nothing happens after that.

Answer:last minute golf

If you mean, then I must say I too am on 8.1 and am getting the same issue you are having. Best thing i can say is wait for the next update. Should update the browser to have better site support.

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Hi I have a problem with my laptop.
I bought it around a month ago and it worked all fine.
Since yesterday when start my pc or wake it from sleepmode it gets terribly slow after one minute or so.
Can someone help me with this weird problem? 

Answer:Slow pc after 1 minute

Hello there, 
Have you tried cleaning up your hard drive by removing unused programs and transferring old data, pictures, music files to an external hard drive? When you have backed up your data then run Disk Cleanup and let it scan your system for files to remove. 
This should hopefully improve the boot up speed on your PC.
Hope this helps! 

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Windows 8.1, Trojan Virus - ZBOT, BSOD: error 777, Host: blue screen error 0x000000CE.
Any ideas how to fix it.

Answer:pc shuts down every 20 minute

What virus checker do you have. Run a scan - it should find and remove it.

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It was suggested to me from the vista fourm that my problem might be malware.I know your busy but could you please tell me what's wrong.Im running vista home basic and lately maybe 5-6 mins after start up i get a box saying "windows has encountered a critical error and will start automatically in one minute"

Also an error box saying "services and controller app have stopped working"

so here is the error report.
Problem signature:
Problem Event Name: APPCRASH
Application Name: services.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918b99
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6001.18000
Fault Module Timestamp: 4791a727
Exception Code: c0000005
Exception Offset: 0001223e
OS Version: 6.0.6001.
Locale ID: 6153
Additional Information 1: bf93
Additional Information 2: 538ffb04b008edb430e1eea91b338fdf
Additional Information 3: 76b6
Additional Information 4: 0a0fd86aa58e63faa4fd092ba78b68fa

Here is all the logs i was asked to run from your charter.
Hackthis log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 02:04:44, on 08/09/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Safe mode

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Read more

Answer:One minute to shut down???


I also ran tdds killer

Here is the log.

2010/09/09 11:54:49.0188 TDSS rootkit removing tool Sep 7 2010 14:43:44
2010/09/09 11:54:49.0188 ================================================================================
2010/09/09 11:54:49.0188 SystemInfo:
2010/09/09 11:54:49.0188
2010/09/09 11:54:49.0188 OS Version: 6.0.6001 ServicePack: 1.0
2010/09/09 11:54:49.0188 Product type: Workstation
2010/09/09 11:54:49.0188 ComputerName: USER-PC
2010/09/09 11:54:49.0188 UserName: user
2010/09/09 11:54:49.0188 Windows directory: C:\Windows
2010/09/09 11:54:49.0188 System windows directory: C:\Windows
2010/09/09 11:54:49.0188 Processor architecture: Intel x86
2010/09/09 11:54:49.0188 Number of processors: 2
2010/09/09 11:54:49.0188 Page size: 0x1000
2010/09/09 11:54:49.0188 Boot type: Safe boot
2010/09/09 11:54:49.0188 ================================================================================
2010/09/09 11:54:49.0656 Initialize success
2010/09/09 11:54:52.0994 ================================================================================
2010/09/09 11:54:52.0994 Scan started
2010/09/09 11:54:52.0994 Mode: Manual;
2010/09/09 11:54:52.0994 ================================================================================
2010/09/09 11:54:53.0790 ACPI (c7c7606b37c77632949bf55e7fde494e) C:\Windows\system32\drivers\acpi.sys
2010/09/09 11:54:53.0946 adp94xx (04f0fcac69c7c71a3ac4eb97fafc8303) C:\Windows\system32\drivers\adp94xx.sys
2010/09/09 11:54:54.0164 a... Read more

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I noticed that my clock is a bit slow. I think it started happening within the last week or so. Prior to that there were no problems.

It is set to synchronize automatically but I manually synchronized and sure enough it is now correct. So is it not synchronizing on it's own? Any ideas?

Answer:Clock is off by less than a minute.

Mine was doing that too for about a week, it finally caught up.

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running vista on a HP DV2278ea laptop (2gb ram, core2duo, etc)at the minute its taking around 15-20 minutes to load up, which is plain silly to be honest!any ideas what it could be? have literally nothing on the right hand side of the start bar, anti-virus all disabled yet runs so slowly.done memory tests, done HDD tests.. CPU never seems to actually do much, run a program and it idles for about 10 seconds before doing anything ??either gonna format and re-install vista or call HP see if i can get anything sorted? any ideas?

Answer:15 minute start-up - HELP!

if you have norton software on your system remove it and replace with free anti virus software etc as norton is very resource hungry and can slow down any pc.If the pc is new get rid of any free/trial software that you don't need and prevent the programmes from starting up that you don't need.A handy linkclick here

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Question: One minute freezes

My Win7x64 home was installed recently by AVAdirect (the computer builder). I haven't seen any BSOD but perhaps a few times a day it freezes for 30 or 60 seconds and then merrily goes on its way as if nothing wrong ever happened. I see lots of warnings in the system health test (attached) but I don't know which if any of these are something to be concerned about. During the freeze the mouse will still move around but the active window says "Program Name (Not Responding)" in the title bar. The non responding program is usually Firefox or Thunderbird but that is probably because those are the programs I use the most. I have seen it happen once in the game solitaire as well. The system configuration information is also attached.

Thanks in advance for any advice you can offer about how to track down this problem.


Answer:One minute freezes

Perform a SFC Scan (System File Check)

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

2. Type the following command, sfc /scannow and then press ENTER:

(A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time)

3. If any files require a replace SFC will replace them. You may be asked to insert your Windows 7 DVD for this process to continue

4. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

5. After the scan has completed, close the command prompt window, restart the computer. (TIP repeat scan 3 times)
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 >>> How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

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