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Synaptics Touchpad Reverse Scroll Erratic

Question: Synaptics Touchpad Reverse Scroll Erratic

Enabled reverse scrolling for the touchpad in the Synaptics setting, but it only works on some apps. Seems mainly to work on 3rd party applications (ex. Chrome), whereas most system windows and similar still scroll unreversed. Highly annoying when your scroll constantly goes different directions Can't find any other setting to adjust this. Seems like the Synaptics driver took over the more detailed settings you usually see in Windows 10. But didn't fully take over.

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Does this happen for anyone else? I don't like the two finger reverse scroll that windows 8 and windows 10 uses on default. I prefer that when I swipe two fingers down the page goes down, not up.

I go to the synaptic settings uncheck reverse scrolling and it works as I desire. But when I restart the computer the synaptic driver reverts back to default. This wasn't a problem with Windows 8 on the same laptop. But on Windows 10 I have to go back into the driver and uncheck it every time I restart windows which is a waste of time and annoying. Am I missing something or is this just a bug?

Answer:Synaptics touchpad reverse scroll reverts on restart

I'm having the same problem. I customize the settings and save to my Profile and enable icon to system tray for easy loading. Every time I restart, the default is loaded and the icon is gone so I have to go to settings and re-enable icon and load my profile and settings. Hopefully Synaptics will issue a fix in near future and Windows Update will pull it from Web.

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I find that it is a bit of a pain when scrolling UP on the touch pad to move DOWN in the page. And I as go between my work computer (win7 Dell) and my home computer (win8 Lenovo) I always start off in the wrong direction.  I think this should be configurable by the user.  If enough folks comment / view on this maybe we can get a sympathetic ear.  Thoughts?













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Answer:Anyone else not a fan of the reverse scrolling of the synaptics touchpad?

Control Panel -> Mouse -> Device Settings (last tab) -> Settings... -> Scrolling -> Enable reverse scrolling direction





_________________________________________________________Ideapad Y580 - Intel Core i7-3610QM, 8GB RAM, Intel HD Graphics 4000 + Nvidia GeForce GTX 660M GPU, 1366x768, Windows 8 Pro 64bit

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I'm not sure how it happened but I changed the direction of my touchpad scrolling in my  Flex 2-15 (Win 8). Whenever I move down with two fingers the page moves to the top. I want to change it back but i can't find the touchpad configuration... Can you please help? is there a short key? ps: with my mouse it still works the usual way.

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I reverted to V18 of the Synaptics driver as suggested. However, the scroll bar does not work.

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After upgrading to Windows 10 from Windows 7, the sroll function for the Synaptics touchpad does not work. Is this a specific driver issue, or a random glitch? I have searched endlessly to no avail. Any suggestions or fixes? Please advise. Thank you. 

Answer:Any solutions for the Synaptics touchpad scroll fu...

EDIT.... IF you want to look at your settings for the touchpad you can also. There are some things you can change that may make it work for you as well... Goto the Notifications next to the close, Then click all settings, then devices, then mouse & Touchpad. There you can make some changes. IT may help.... End Edit. I do know that there was an issue with some people having the touch pad turned off after the update.... However they were supported hardware for WIndows 10, I don't want to say for sure that your systems isnt supported however looking up your model in the acer support only shows support for Windows Vista and 7.  ONly thing you could try and do is update back to the 7 driver and see if it can work with that. I don't know that it  will.. I know that in my Aspire One it isn't supported and I can run 10 but don't have good Graphics Driver to do any good Game play... my driver date is 6-18-215 driver 19.0.13.0 is Synaptics.  If I remember right I had tried to roll it back, Then I uninstlaled it and restarted the computer and then it worked after finding the new driver. Maybe that would help you as well...  James

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Hi! New to the forum...I just upgraded my windows 7 original install on my Toshiba Laptop (3 years old) to the Windows 10 Home Preview Build (10130 was installed). Everything appears to be working EXCEPT my touchpad will not scroll.
It is a Synaptics V7.5 on PS-2 port.
I went to the Synaptics website and don't see a windows 10 driver for this...How can i get the scrolling to work on the touchpad (everything else seems to be working on the pad)...
Thanks in advance for all help

Answer:Synaptics Touchpad Will Not Scroll (Windows 10)

The included drivers are basic drivers. You will probably have to wait for Synaptics to release their full drivers.

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I own a T61 Thinkpad (type=6465), bought in 2008 and running Ubuntu 10.04. I recently ordered from Lenovo/IBM Parts a new palm rest because its touchpad buttons don't work properly anymore. I was told that I needed a palm rest with the id 42W2958, which had been substituted, for some reason, to part 42W3821 (they said it was compatible though).The new palm rest I received is identical to the original one I had, except for one small but annoying detail: the touchpad hardware doesn't support two finger scrolling, which I use heavily. I tried everything I could to "activate" it (if such a thing is possible) but to no avail.With this command, it's very clear that both hardwares are different: $ xinput list-props "SynPS/2 Synaptics TouchPad" | grep Capa
Synaptics Capabilities (291):1, 1, 1, 1, 1 # <- original touchpad (2-finger-scroll = second to last column)
Synaptics Capabilities (291):1, 1, 1, 0, 0 # <- new touchpadCan someone help me figure out a way to solve this problem, in terms of part # I should (try) to replace with, or maybe some magical software solution that I'd have overlooked? 

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Hi! New to the forum...I just upgraded my windows 7 original install on my Toshiba Laptop (3 years old) to the Windows 10 Home Preview Build (10130 was installed). Everything appears to be working EXCEPT my touchpad will not scroll.
It is a Synaptics V7.5 on PS-2 port.
I went to the Synaptics website and don't see a windows 10 driver for this...How can i get the scrolling to work on the touchpad (everything else seems to be working on the pad)...
Thanks in advance for all help

Answer:Synaptics Touchpad Will Not Scroll (Windows 10)

The included drivers are basic drivers. You will probably have to wait for Synaptics to release their full drivers.

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Wondering if anyone has found a solution to this problem.  I have downloaded every driver, added/changed registry, made sure scrolling is checked, and researched to the point of nausium.  Hair is gone! Any help is appreciated.  











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Answer:Synaptics Touchpad Will not Scroll in Windows 10 application...

HOW TO RESOLVE TOUCHPAD SETTING RESET ISSUES Download version 18 of the Synaptics TouchPad Driver and Software.Navigate HP's Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model.  Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu.  Look for the download in the "Driver-Keyboard, Mouse and Input Devices" category.  If a Synaptics driver with a version number starting in 18 is listed, download it.If a Synaptics driver with a version number starting in 18 is NOT listed, download the driver directly from HP (http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68198.exe).Download the Windows 10 "Show or Hide Updates" Troubleshooter Package (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).Change the Windows Update Services setting from Automatic (Delayed Start) to Manual.In the Control Panel, select Administrative Tools and open Services.Scroll down to Windows Update and double-click it to bring up its properties.Click Stop to stop the service from running.Change the Startup Type to Manual and click OK.Uninstall version 19 of the Synaptics TouchPad Driver.In the Control Panel, select Device Manager.Click the "+" next to "Mice and Other Pointing Devices" to expand that category.Double-click on the Synaptics SMBus TouchPad to bring up its properties.Navigate to the Driver tab and click Uninstall.Check the box to delete the dr... Read more

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I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.

I am using W7 build 7022.

Can anyone advise?

-JKM

Answer:Synaptics Touchpad scroll feature not working

Scratch that! I have gotten it solved. My problem was trying the Synaptics drivers. The Alps drivers work perfectly!

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scrolling up or down using touchpad causes the mouse to shrink on win 8.1... any assistance? 













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Answer:Synaptics Touchpad Scroll Causes Tiny Mouse

Good day.
 
Are you, by chance, seeing this on a Gen3 X1 Carbon?
Regardless, please see the discussion, here: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-Mouse-Pointer-Size-Changes-Constant...
 
Hope this helps a bit.
Regards.

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After I updgraded to Windows 10 on my Aspire V5-571P, my touchpad does not scroll. The touchpad functions fine otherwise. I haven't been able to easily locate the most current drivers for the Synaptics touchpad online, but maybe I've missed something. Can someone point me in the right direction? All helpful suggestions are much appreciated. Thanks everyone!

Answer:Aspire V5-571P Synaptics Touchpad does not scroll ...

Acer has no support or drivers for the V5-571P. You can search for Win 10 drivers and try each one until you find one that works or roll back to 8.1 and wait on Win 10 until drivers become available.http://www.thewindowsclub.com/rollback-from-windows-10

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Hi there,

I have a Toshiba Satellite A300D that came with Vista, but recently my hard drive died and I installed Windows 7 64bit with the new one. My problem is that the Synaptics touchpad lost its scroll function, and Toshiba doesn't provide the drivers for Win7, only for XP and Vista (and those don't work, I've tried it).

What can I do to make it work again? Thanks!

Answer:Synaptics touchpad lost scroll function

Hi Hopscotch Welcome to Seven Forums ... The Vista Driver should have worked .. But it seems like you might need two Drivers .. Read the Link below

Toshiba Support Forums: Equium A300D touchpad not working ...

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Since upgrading to Windows 10, I can no longer use the scroll function of the touchpad. I've tried uninstalling and reinstalling the Synaptics driver without success. Help! Thank you! I am not the first to report this.  

Answer:Synaptics Touchpad will not scroll after Windows 10 upgrade

I have the same problem after updating to win 10. any solution yet?  using an HP G72 laptop with the device builtin.

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Wondering if anyone has found a solution to this problem.  I have downloaded every driver, added/changed registry, made sure scrolling is checked, and researched to the point of nausium.  Hair is gone! Any help is appreciated.

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I purchased the HP K201na laptop and have upgraded to Windows 10. The problem is that the touchpad driver has a bug in Windows 10.   The default option is 'Enable reverse scrolling direction' and when you  UN-TICK it, it works for your current session, however after rebooting your machine, it reverts back to being ticked.Additionally, if you put the shortcut in the notification area in the bottom right, then reboot, it disappears from here too. It seems like the driver needs updating as this is extremely frustrating.

Answer:Faulty Driver - Touchpad Defaults to Reverse Scroll - Window...

I'm having the same issue with HP Pavilion dv6 running Windows 10. Touchpad reverts to reverse scroll after each start. Takes about 20 clicks to change it each time I re-start. And the layout of Two-Finger Scrolling window is messed up. Seems buggy. 

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Hello Team,I'm facing a strange technical issue with my Laptop TouchPad scroller on HP ProBook 4520S.TouchPad scroll works fine with almost every application except Windows native Apps i.e. Start Menu, Stores, NEWS etc.Its working absolutely with Windows Explorer, Google Chrome, Excel, Word, Power Point but no luck with Windows Native Apps. I have tried almost every thing i.e. Registry Key changes, Changing settings under Devices> Mouse & TouchPad but no luck at all on this. Also tried updating latest driver for Synaptics TouchPad.If any of you are aware of this issue pls advise the fix for it? Detail are as per below:OS: Windows 10 Pro x64TouchPad: Synaptics ClickPad V7.4PS: Earlier it was working fine with Windows 8.1 Pro.Thanks,PS

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I was recently deleting items I didn't want running from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Since I done this, Scroll on my Synaptics Touchpad does not work on startup unless I go into control panel, click mouse and then it just comes alive. I know it's not the end of the world but its annoying doing this every time I turn my laptop on.
On researching this problem iv'e since discovered msconfig and now realise this is a much easier and less destructive way to turn things off that I don't want running. On this point, there is nothing in msconfig startup for Synaptics for me to enable/disable.
Please help. Iv'e seen a thread on here very similar to this from 2 years ago but after 5 pages it was never solved.
Please someone help.
Thanks
Gary

Answer:Synaptics Touchpad Scroll Deleted from registry accidently.

Go to your laptops support/driver download page and reinstall touch pad driver, that should fix it for you.

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My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
Thanks

Answer:Touchpad scroll not working, No virtual scrolling option in synaptics!

I've been messing around with it some more and ended up totally removing the synaptics drivers and installing the ELAN drivers. After doing this the scroll features of the trackpad work again so I have no idea why there are synaptics drivers on the model page for my laptop. There is still a problem though, when I got into the ELAN options in 'mouse settings', I get "windows shell common DLL has stopped working" and I then have to close the mouse settings. So now I can't get into the ELAN settings. Anybody have any info on 'windows shell' issue?

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Upgraded to win 10 broke scrolling I used aced to upgrade driver to 19 and scrolling works in non windows 10 apps but doesn't work for items like edge, start menu. I tried rolling back, new driver, updating bios etc nothing works. Can't find any new version of the Synaptics pointing device driver, currently on Version 14. Tried to uninstall, reinstall. Nothing. Any help?

Answer:Aced aspire 5751 Synaptics touchpad scroll windows...

Uninstall the Synaptics driver from device manager. Do a cold boot and let Win10 search for the best driver. But you may find that you already have the best driver ***currently*** available. Jack E/NJ 

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I just loaded the new windows 10 operating system on my Pro Book 6440b and I am having a problem with the Synaptics Touchpad driver. Most of the functions work properly with the touch pad but there is one issue that I cannot resolve with the Window 7 driver for the touchpad. The finger scroll function will not work in any of the newly formatted Windows 10 OS windows. I wonder if their has been a patch made for this driver problem or if it is an ongoing issue. I know the mouse pad works fine all functions since I reloaded all of the drivers after a complete system restore in the windows 7 OS.????? 

Answer:Synaptics touchpad finger scroll Pro Book 6440b Windows 10

Well I just solved my own issue with the Synaptics PS/2 touchpad driver for win 10. It will not auto update, nor can it be found when using device manager but searching the Synaptics site i was able to find some windows 10 PS/2 Driver updates and now it is so Awesome, my fingerscroll works once again. Right here> http://www.synaptics.com/resources

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Upgraded to win 10 broke scrolling I used aced to upgrade driver to 19 and scrolling works in non windows 10 apps but doesn't work for items like edge, start menu. I tried rolling back, new driver, updating bios etc nothing works. Can't find any new version of the Synaptics pointing device driver, currently on Version 14. Tried to uninstall, reinstall. Nothing. Any help?

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i'm using windows 7 and have installed version 16.1.6.0 drivers for synaptics touchpad.

i want to enable chiral scroll motion, as well as to adjust the sensitivity for the touchpad, as the cursor keeps jumping jumping around when i type, making me keep having to correct gibberish.

i know this version of the drivers supports chiral scroll, multi-touch, and other adjustments to touchpad function, but when i pull up the device settings for the "PS/2 mouse port compatible touchpad", the only menu options it shows are "overview" and "buttons", which only contain the patent notices and button actions. but otherwise, there is no way to change the functionality of the mouse at all. none of the usual menu options are there.

i've reinstalled the drivers, tried other versions, and rebooted a million times, and nothing seems to help. i know the capability is there, but i just can't access it for some reason...

any suggestions would be greatly appreciated. it's impossible for me to get anything done like this.

thanks so much!!

tamara

P.S. this is a new netbook (acer 722) to replace my old acer aspire (1450, i think). it originally came with elan touchpad drivers, but i had the hard drive switched out for my old one and new drivers installed. it works fine otherwise, but maybe this has something to do with the problem... thanks again for any help!! :)

Answer:problem enabling chiral scroll and other multi-touch functions on synaptics touchpad

oh and i forgot to add that it currently will do two-finger scrolling. just not chiral, which i prefer. not sure if this is relevant, though it does mean that at least some other multi-touch gestures work fine.

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I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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Hello!After service, my new touchpad is Synaptics. And in options menu there is no option to reverse scrolling (normal scroling ot right side of touchpad). I don't use two finger scrolling - just want to reverse classic scrolling. Is there any option?

Answer:Reverse Synaptics scrolling on G580 (windows 8.1)

Please help, is it possible?

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Hi - I buy Lenovos because of their trackpoint.  My most recent Lenovo is an X1 Carbon.  I was much surprised to note that the X1 appears to be the first ThinkPad that will no longer allow me to turn off the touchpad from the Mouse Settings.  Never mind - I disabled it for good in the BIOS.  (I would like to have the Mouse Settings back because I occasionally allow touchpad users on my laptop and they simply cannot cope.) Anyway, from day #1 of ownership of this laptop, I noticed some very odd behaviour of the trackpoint:  It simply "wanders off".  It likes the left margin a lot, and the top left corner still more.  It is possible to force the cursor out of this position (by pushing hard against the trackpoint) but as soon as I let go of the trackpoint again, it wanders back. Thing is, the problem will go away after a while.  "a while" may be anything between 10 and 60 secs.  I thought it might be a h/w bug - the trackpoint perhaps being "stuck" and needing to relax - but it occurs so often that I am more inclined to thing it is a driver bug. I believe to be on the latest driver 19.3.4.99 so consider this post as a heads-up - something is still not quite right here. PS:  I am not a geat fan of reboots.  So I have disabled Updates on my Win10Pro.  I was most recently forced into a reboot (first time in 3 months or so) because whenever I clicked the middle mouse button, my screen would turn off.&nbs... Read more

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I have a new laptop and I would like to change the mouse to reverse scrolling.  How can I set reverse scrolling? I have windows 10 and Synaptics TouchPad V1.10

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I'm looking for software that can customize my touchpad functions, like "tap to click" and some other features found in Synaptics software... The touchpad on my laptop doesn't have anything like it...

Answer:Synaptics software on non-synaptics touchpad?

Edit: nevermind, re-read title

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How do I reverse the 2 finger scroll direction on a HP x2 210 G2 Detachable PC running WIndows 10 

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The Yoga is my 1st Windows machine in years. Coming from various MacBook(s) Pro(s) I dearly miss the capabilities and configurability of Apple's multitouch touchpad. While responsibility of the Synaptics device is fairly decent I haven't found an experience that is anything close to the one perceived on the MacBook touchpad. Latter in combination with BetterTouchTool is my weapon of choice when it comes to productivity. It offers almost unlimited configurability, that is, I can design/configure any gesture I desire and link it to a keystroke for instance. It's just perfect since I am not into Apple's predefined gesture settings at all. Now I have spent endless hours in getting this back on my new Yoga. At least I am now able to use 3 finger swipes for back/forward navigation. However, this is just a fraction of what I need/want. That's why I am looking for a way to either be able to modify the driver myself (open source, Lenovo/Synaptics?) or get access to an API I can build on. Obviously I'd prefer latter option. Synaptics is touting their Gesture Suite but I cannot find a download somewhere. I'm afraid it's OEM only. And if that's the config app that comes with the standard Synaptics driver it's just pathetic. So does anyone have a clue on how we can significantly improve the performance of this otherwise very nice laptop? Thanks in advance,stfn

Answer:Yoga 13: any chance for open source Synaptics touchpad driver or touchpad API?

hi stfn-64,my personal opinion on this case, i don't think either lenovo or synaptics will share the main source codes with you or anyone else.at this point, i suggest you to try to update drivers synaptics. it may solve your issue.hope this helps.

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Hello, I got my new Lenovo Ideapad U410 (Windows 7) yesterday and I'm just starting to get things going. The one thing that has been bothering me is that I can't scroll uing the touchpad. It must be the Page Up button/Scroll Lock using the Fn Key, but I've tried it and absolutely nothing happens. The Fn Key works for the upper keys (F1, F5, etc.) but not for the buttons on the side (Home/Pause, End/Break, PgUp/ScrLk, PgDn/Insert). I figure I should reinstall keyboard drivers? I'm really sorry, I've looked through different threads but it seems they all have a different solution and I'm getting a bit confused haha.  Thank you!

Answer:U410 Scroll Lock / FN Key not working - I can't scroll using the touchpad

Hi, since you got the laptop yesterday, did you install / uninstall any drivers? Or did the problem exist  right up? ?f the former please roll the driver(s) back. ?f the problem occured later on,you could do a system restore, if you have a restore point, or even since the system is so new,you could restore to factrory settings. after backing up. Otherwise please call Lenovo support, they'll advise you.

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Hi, I have a lenovo g570 running on Windows 7 Home Premium 64bits, drivers are all updated. How can I turn off the palmcheck feature?Software details:Synaptics TouchPad v7.2Driver: Synaptics Zeitgerät  Date: 07.04.2011  Version: 15.3.0.0 Also if I tap on the touchpad, it doesn't click... i always have to use the mouse button for clicking. How can I enable this feature? Thank you in advance,-- Trace

Answer:Lenovo 570 touchpad disable palmcheck Synaptics Touchpad v7.2

hi Trace99,
 
Welcome to Lenovo Community Forums!
 
Can you try accessing the Control Panel
   Under Hardware and Sound  / Mouse
       In the Mouse properties Windows the last TAB should be your synaptics Click that and hit properties or settings
Please check links for photo
Link to photo
Link to photo
 
 
Or check this suggestion .
 
Spoiler (Highlight to read)
In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

 
 
 
Hope this helps
Cheers!
 





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Dear all,
Since yesterday, the built-in TouchPad mouse does not react anymore. In properties it says "the device is working properly", but it doesn't...
I am now using an external mouse.
How can I restore the TouchPad mouse? When I open the control panel, I get the possibility to uninstall the Synaptics driver. Should I?
Thanks for your help!

Heleen

Answer:TouchPad mouse does not react - Synaptics PS/2 Port TouchPad

Hi

What notebook model do you have??
Please post this info always!!!

Regarding your issue;
Firstly you should try to remove the old touchpad driver and after you have downloaded the newest version of touchpad driver from the Toshiba European driver page try to reinstall it!

Should works?

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I can't seem to get any scrolling on trackpad to work on this laptop with Windows 10. Any help is greatly appreciated.

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not working anymore...
i have acer aspire 5100 with vista...

i uninstalled the synaptics software (along with all the other crap this laptop came with ) because i saw no use for it.

then i got the great idea that i could use the (4 way!!!!)scroll button... and it doesnt work.

now i know why i needed the software ! ;______;

does anyone know the name of the synaptics program and where i could dl it? (i checked the site and didnt see anything DX)

or if there might be another reason? (unlikely)

edit// aw crap! i was thnking mouse is hardware, but this is more software related... now i dunno if i posted it under the right section... mod, please help me!
 

Answer:synaptics scroll button

Go here http://www.acerpanam.com/flex/acerdrivers/bin/drivers.html?CFID=3009377&CFTOKEN=27822864 to download the synaptic drivers for your system.
 

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Hi,I have a problem with the two finger scroll on touchpad.I have reversed the vertical scroll on the trackpad configuration. The setting only applies to Desktop applications. When Vertical scrolling in Modern UI/Metro/Start Screen Apps (eg Internet Explorer, App Store) Two Finger Scrolling is the opposite to the Desktop. I have seen that this problem exist on the Yoga S1 and there are a new drivers... but no for the X1 Gen3Have you more informations about this problem? Thank you so much for your help  













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Answer:x1 Carbon 2015 (Gen3) Trackpad reverse scroll

nobody have this problem???

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Just wondering if there is a way to reverse the scroll direction when using the 2 finger scroll gesture on the trackpad? I didn't see an option in control panel or Win10 settings. My config is a Yoga 720 13in i5 8gb ram 256gb ssd.

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I have a HP laptop with a Synaptics touchpad. if I am on a document i can put the cursor on any part of the page and scroll down. but if i am on a web page i have to move the cursor to the right side of the page to where you scroll down and then hold down the left mouse button to scroll. i used to be able to scroll the same way on web page as on a document and it is a bit of a pain to have to move to the right and hold down the mouse button.

any ideas out there??

thanks

Edit: I just went on another website and was able to scroll there. this might be something only happening on this site
 

Answer:Synaptics touch pad wont scroll

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Hi! The thing you see on the screenshot is a very typical situation on my helix. Synaptics and Lenovo Auto Scroll utilities consume 5-10% of my CPU constantly. a) Anything I can do about it?b) What is the Auto Scroll Utility? 













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Answer:Auto Scroll Utility and Synaptics 10% CPU

I installed the Synaptics update that was released a few days ago and it seems that the problem with that one has been resolved. When I sort the processes by CPU on the Task Manager I hardly see it on top any more. The Auto Scroll Utility still remains up there though! Consumes a lot of CPU!

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Synaptics which is coming via Windows update on my HP Pavilion laptop does not seem to work on Build 10158/59. However it was working perfectly on Build 10130.
The issue is that the scroll is not working in Modern apps, start menu, edge etc however the scroll sign shows. The scroll is working perfectly in Windows Explorer and legacy desktop apps.
Anyone else facing this issue? What is the solution?

Answer:Synaptics Scroll issue in Build 10158/59

Same here. Anyone knows how to fix this? Re-installing synaptics drivers doesn't work.

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Hi! T440s, Windows 7 Professional. Never had a problem, then suddenly the two-fingers scrolling capabilty of the touch pad stopped working. When going to the Control Panel, Mouse, I get (when clicking on Mouse) the error message "Unable to connect to Synaptics Poînting Device Driver". If I then click on OK in the error message windows the Mouse menu opens but not sure what to do there.Thank you for your help`!

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Hi,

I installed the latest version of synaptics drivers for my Toshiba laptop, however, I am unable to vertically scroll using my touchpad, as I used to with the older version of the driver that suddenly stopped working. I installed the new version, rebooted, but when I clicked Control panel > Mouse Properties > Device Settings, under "Devices" I see Standard Pointing Device" Ps/2. I click "Settings", only to find two items Overview and Buttons. Nothing about the virtual scrolling. Any ideas?

TIA.

Noha

Answer:Unable to scroll using the latest synaptics driver

hello
try going to device manager and "roll back driver software" just a thought! ....good luck

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Hi! T440s, Windows 7 Professional. Never had a problem, then suddenly the two-fingers scrolling capabilty of the touch pad stopped working. When going to the Control Panel, Mouse, I get (when clicking on Mouse) the error message "Unable to connect to Synaptics Poînting Device Driver". If I then click on OK in the error message windows the Mouse menu opens but not sure what to do there.Thank you for your help`!

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i have a HP Pavilion tx 2510 and recently my mouse pad freezes over when i try to use the scroll. this happens immediately and it has become annoying for my work and gaming practices ... i have search for the driver and have not found anything

it is relatively old (as u should know) so the warranty is absolutely void

if anyone can help with this problem this would be much appreciated,

P.S. USB mouse works fine and touch screen works fine ... just the mouse pad after using scroll
Thank you very much for further support​
 

Answer:synaptics scroll freezes mouse pad for minutes at a time

Any and all drivers should be available from HP.

And as it's old, it may not even be a driver issue, but faulty hardware.
 

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I have a HP Pavilion DV7-3300 with Intel Core i7 processor with a Synaptics touchpad running Windows 10 Professional.  The touchpad worked fine until the last Windows update (Build 1511) and now the scroll won't work.  I located and installed the latest Synaptic driver (V19.2.16.0 released 5-4-2016) and it still won't scroll.  Of course Microsoft refuses to accept any responsibility for the touchpad not working even though it worked fine until their build 1511 update. Any help getting my scroll back would be greatly appreciated.

Answer:Synaptics scroll quit working after Windows 10 Pro, build 15...

Hi, I've had more success with these issues after the 1511 update, by using an older version of the Synaptics software ( additionally, SmartSense or PalmCheck also work as intended with the 17 series drivers ). If you wish to try this, you can do so as follows. First, download the Synaptics driver on the link below and save it to your Downloads folder. Synaptics Driver Version 17.0.18.8 Turn off your wireless card ( should be f12 ). Open windows control panel, open Programs and Features, right click the current Synaptics driver and select Uninstall ( Windows will seamlessly install a generic touchpad driver so the pointer will continue to function ). When complete, restart the notebook. When windows has reloaded, open your Downloads folder and run the Synaptics installer - when this has completed, restart the notebook again. Let windows fully load for a few minutes before checking. Note:  You may need to open the Synaptics control panel and enable scrolling. If it does work Ok now, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver. https://support.microsoft.com/en-gb/kb/3073930 Regards, DP-K

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I just had my new W530 delivered yesterday, unfortunately with Windows 8 Professional. I noticed that the cursor would not move when I moved my finger across the touchpad or the cursor was "stuck" until I tried a repeat movement with my finger.   I adjusted almost every setting on the latest lenovo driver which provides for windows 8 screen gestures.   The responsiveness to windows 8 gestures does not appear that good, but it is a story for another post.  The main reason for my post is that vertical scrolling barely works in IE 10.I have all the smart check items disabled and the palmcheck lowered to 3.   I've got the touch sensitivity to light, but have also tried heavy.   I have to push like I'm trying to crack the case to get the cursor to move up and down, and often I will touch the right side of the touchpad and nothing happens or it takes a few tries of swiping to get the window to move up or down.    I called two support agents and the first one reminded me I have 30 days to return the unit for a refund, and the second guy had me update the driver with the lenovo update  utility which showed the same version as the one I downloaded and installed.  It made no difference.   He then suggested that if I keep the laptop, the trackpad needs replacing. From looking at some other posts, I really wonder if the pad could be ok, but lenovo is actually selling this thing with a trackpad that performs that poorly. &nb... Read more

Answer:Touchpad vertical scroll horrible or touchpad defective

On the W520, the two finger scrolling is unusable, it just randomly jerks the window, or not. Tried every trick in the book when I first got my W520, after a couple of months of wasting time gave up and only use it with a mouse. The W520 has the worst trackpad in the history of computing devices (and the worst mic and speakers, or at least worst drivers). If you need a working touchpad, dont by a Lenovo W series.

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How can I turn off mini scrollbar when scroll using two finger in synaptics touch pad? It is very irritating even when I finished scrolling and want to move cursor to another place, it sposmadically continue scrolling  frequently.

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Toshiba Satellite A200 SKU PSAF6A-02Q01N Synaptics Touch pad issues, scroll doesn't work.

Operating system Win7 x64, re-formatted and upgraded from Vista x32, after having initial problems installing drivers and getting everything to work smoothly (for at least 2 months now), i was successful. Today out of the blue the scroll on the touch pad stopped working.

I read on some forums what to do, most said try uninstalling the driver using CCleaner and reinstall.
Tried to uninstall and re-install driver from Aus Support > Drivers, did this but got error, (something about) not recognising the OS.

I went to the Synaptics website found a driver which was recognised, installed it but not really wanting to restart the pc before i get some advice first. As there is a warning about specific drivers for specific Manufacturers and Models..

Help required, please.

Answer:Toshiba Satellite A200 Synaptics Touch pad, scroll doesnt work.

Hi,

Uninstall the existing touchpad driver and install this one:

http://support1.toshiba-tro.de/tedd-files2/0/tpdrv-en-20090320132707.zip

Recently, it has been already discussed about the touchpad malfunction in this thread. But unfortunately, it didn't help him
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=52689&tstart=30

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I have r40 2722 model, with touchpad and trackpoint together, the driver from this site that suites windows xp says it is not  hardware compatible, it brings error message. The trackpoint is ok.plz help,much appritiation if it is as soon as possible, thank you from advance.













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Answer:HELP!! ThinkPad R40 Model 2722 synaptics driver for touchpad not working, touchpad not working

Welcome to the forum! Is your touchpad enabled in BIOS? 

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Relevance 59.45%

Hi. Just bought lenovo yoga 3 pro. The latest windows update installed last night and now my touchpad moves in reverse, if i move it left the cursor moves right if I go up it goes down. Does anyone have an idea how to correct this? Also, which device do I use, the ELAN or the lenovo mouse (the one in device manager). Thank you. Joe

Answer:Yoga 3 pro touchpad moves in reverse

I have the same problem. Any people found a solution?

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Hi, Does anyone know how to reverse scrolling direction on the touchpad for Lenovo Thinkpad T460 (Windows 10 OS)? These are the attempts I have tried but wasn't successful:1) Control panel > change "view by" to "small icons" > click "Mouse" (Can't find any settings that allows me to change scrolling direction)2) Type "Mouse & touchpad settings" on start menu > under the "mouse & touchpad" tab, I can't find settings here3) Type "Mouse & touchpad settings" on start menu > "additional mouse options" > (can't find anything here also) PS. By default, when I move two fingers up, the text/images on the screen goes up. This is not what I'm used to as Windows machines usually operate the opposite. Any helpful suggestions are much appreciated.













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Answer:How to reverse scrolling direction on touchpad for...

Hello and welcome,
 
This took some digging and may not be the same or available on your laptop depending on touchpad manufacturer.  This is on my T450s with a Lenovo Win 10 install.
 
Search "mouse", select "mouse properties..", go to ThinkPad tab, click "settings", go to Scroll tab, un-tick "Switch Direction" check box.
 
Z.
 

 

 

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Question: ERRATIC TOUCHPAD

Hi, I have a dell Inspiron 14 5477, the problem is when I plug the AC connector the mousepad becomes erratic in a way that is impossible to use, auto right click, jumps, random click without clicking  and that kind of stuff, I don't have the original adapter, the plug is that with 3 legs, 2 flat and 1 cilindric in the middle, and the adapter is for 220V, I have tried with 2 different ones but I still have the problem. Thnks

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Question: Erratic touchpad

I have an erratic touchpad on my laptop, it is a Synaptics touchpad on an Advent laptop.Basically, when I touch the pad, quite often the curser will jump from one place to another, or sometimes will go back towards its original position when I remove my finger.Does this sound like a settings or driver problem? The pad is clean without any dust build-up. Any help appreciated.

Answer:Erratic touchpad

Driver may be corrupt. Have you a Optic mouse connected? if so try with it removed. If none of these sort it Go to Laptop web Site to see if there are any new drivers for touch pad

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Hi, I have been having problems with the touchpad on my laptop. It seems far too oversensitve and is forever dragging things across the screen and the slightest touch selects something or closes something. It in fact is pretty unusable. I have tried updating the drivers and reinstalled the old one. I have also tried the Elan settings page and no matter what I select on there it makes no difference. For instance I turn off the tapping and dragging and dropping options yet that makes no difference. It is almost like the Elan settings are not working or are unconnected to the touchpad itself. The problem is so bad that I am having to use a plug in mouse, which works but is not what I want to do. I bought this laptop because it was so portable and the last thing I want to do is carry around a lot of other stuff. I have tried everything I know and have ran our of options. If someone could offer some advice, or there are others who are having or have had similar problems, I would love to hear from you. Thanks. 

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 Mouse pad jumps and moves erractically and often magnifies screen or reduces it to a small size such that neither screen can be read.  Curror jumps all over the place when typing.   Customer Support Techs have attempted to fix - I forgot trouble ticket number - by me allowing them access to my computer but in both instances the two different techs were unable to make a permanent fix.   The mouse pad is still extremely sensitive and cursor  jumps erractically around the screen.  The mouse pad is so useless that a wireless or USB mouse must be plugged in.     In my 50 plus years of computer purchase/use of both Mac and PCs, I would not recommend this model computer to anyone considering a laptop.  Bummer.

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Question: erratic touchpad..

Just recently my touchpad has been acting strange...
It does not move in the linear direction and constant speed which was normal until now...
Now I have to use the touchpad several times to move it across or up and down and the speed changes-usually slower-the there seems to be less control over its regular motion.
I have checked the settings on the Control Panel but they have remained the same.

Answer:erratic touchpad..

  
Quote: Originally Posted by rl7


Just recently my touchpad has been acting strange...
It does not move in the linear direction and constant speed which was normal until now...
Now I have to use the touchpad several times to move it across or up and down and the speed changes-usually slower-the there seems to be less control over its regular motion.
I have checked the settings on the Control Panel but they have remained the same.


Probably a driver. Pleased go into device manager>pointer devices. Make sure the driver is listed and working properly

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If your driver is missing, or there is a yellow triangle on it, you will need to update it.

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I've been going nuts with the Elan driven touchpad since I got this machine in Dec 2014. I've trouble shot the problem down to the Elan software being slowed down/interrupted when trying to use the mouse. The diagnosis is repeatable. If something is running using the CPU moderately at normal priority and the Elan software is also running at normal priority the touchpad becomes totally erratic. If under the same cpu conditions I plug in a wireless usb moue no problems, hardware driven. If I bump the Elan software to a high priority and start a moderate cpu process the touchpad work fine. My question is - is the a way to make the touchpad a hardware driven device rather than Elan software driven.

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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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I cannot enable my Synsptics TouchPad in my Toshiba A-135-S4537 laptop.  I have Win 7 Home Priemun 32 Bit OS. The touchpad worked fine before I disabled it but when I tried to enable it again it would not work.  The Device Manager says that the driver  is up to date.  I  uninstalled the driver and reinstalled it again to no avail.   The Device Manager says that the touchpad is installed and working fine but actually does not work.  Can anyone help me correct this problem?

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Question: Synaptics TouchPad

Hello,

Recently my Synaptics TouchPad suddenly stopped working on my Compaq M2000 laptop; I fixed the problem by re-installing the Synaptics driver. When I restarted the computer, the TouchPad was working fine, but the keyboard was not working at all, so now I cannot type in my password to log onto the computer.

Is there any way to solve this problem without having to format the computer?
 

Answer:Synaptics TouchPad

dont format. use a different comp, download (savepe) its a recovery program. you can run chkdsk from there. it will load its own drivers. savepe is a live xp cd.
 

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Question: synaptics touchpad

how do I turn it off if its not installed? is it safe to disable the PS2 connection? *that's what the touchpad is connected through*

Answer:synaptics touchpad

What laptop do you have?

Most have a button that actually disables / turns off the touchpad for when you are typing.

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Question: Synaptics Touchpad

Hi. I'm having a problem with my HP Pavilion dv6000's touchpad. Recently (i.e. Today) it has been giving me an error and shutting down a program called "Synaptics Touchpad Enhancements", which has the adverse effects of slowing down the touchpad's sensitivity, and making the scroll bar on the side of the pad useless. Restarting solves this problem, but it occurs again after perhaps thirty minutes or so. I've already tried redownloading the drivers for it, but it hasn't solved the problem. In addition, upon selecting the mouse via the Control Panel, I'm confronted with this error.This problem has me stumped. Can anyone shed some light on what I could do to solve this?











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Answer:Synaptics Touchpad

Hi,The issue you have mentioned and the error you attached clearly state that there is an issue with the Synaptics Touchpad drivers on the system. To resolve the issue, I suggest you uninstall the Synaptics Touchpad drivers completely from the system through Control Panel, Add/Remote programs (Win XP) or Programs and Features (Win Vista). After complete uninstallation, please restart the system. Download the latest drivers from the following weblink and then install the software. This will definitely resolve the issue.http://www.synaptics.com/support/driversHope this information helps.Regards,Vidya

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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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Relevance 59.04%

I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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Question: synaptics touchpad

I have two laptops where the touchpad works great but its driving me up the wall. I keep going to places I don't want to go. I need to turn off the touch feature for enter and cannot find it. Is it available yet for vista?
 

Answer:synaptics touchpad

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Question: Synaptics Touchpad

Hey, can I uninstall the synaptics touchpad in my laptop, and reinstall it again? Synaptics is not running on start-up but it is activated in msconfig, and CCleaner. Is it safe to uninstall and reinstall it again? If I uninstall it, will my touchpad still operate?

Answer:Synaptics Touchpad

Hi, kyzersoze.

You'll be fine. On my Toshiba, I've done it at least a half dozen times for various reasons - none which are important here.

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Hi all. I am having a lot of problems with my touchpad mouse built in .I have sony vaio vpcea36fm i3 hdd 500 gb ram 4 ddr3. As far as i have searched there are no updates for the driver.This is my driver version 6.1.7600.16385. I have tried to uninstall and install with reboot but its still not working.I apprecite all the help

Answer:synaptics ps/2 touchpad

You don't elaborate what your problem is ? is it working at all or is acting strange ?
Have you checked the BIOS to see if it's disabled ?
Otherwise, you may just have a bad piece of hardware there, take it to a shop and have them open it up and check.

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So I am at the end of my rope with my laptop's touchpad. I can not disable the tap-to-click option, and because of this I am CONSTANTLY clicking on things every time I type or do anything.

Also, the scroll does not work.

I have searched through all of the mouse options and there is not one single option anywhere for tapping or scrolling.

I have updated the driver. I have uninstalled the driver and tried installing an older version of the driver. I can't find anything that will give me these options, no matter which drivers I install.

I am using Windows XP, on a Dell Inspiron 6000. According to the hardware tab, I am using a Synaptics PS/2 Pointing Device.

Please, please, PLEASE help! Please!
 

Answer:Synaptics touchpad - PLEASE help!

I am not a fan of the touchpads on laptops. I have always disabled them and used a notebook mouse instead. While this may make for some difficulty while traveling, I don't inadvertantly select, click or move the cursor while keyboarding.
 

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my Compaq Presario 2195US notebook touchpad stopped working properly; the pointer moves and the buttons work, but the tap feature is gone. all looks okay in Control Pad/mouse; I checked pointer setting in BIOS and tried AUTO and BOTH. I downloaded and installed the latest driver, just in case, but no change.

help?
 

Answer:Synaptics touchpad help

The touchpad could be worn out
 

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Question: Synaptics TouchPad

I have a Synaptics TouchPad v11.0.7 on my HP Pavilion dv6000. I prefer a higher sensitivity on the pad, so I change the pointer options. However, after I restart my computer, the preferences reset to default. I have tried uninstalling and reinstalling the driver but the same thing continues. This is getting very irritating. I have no other mouse drivers on my computer and I am at a loss for a solution. I would much appretiate any help.

Tony Williams
 

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I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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I've encountered a problem with the touchpad. After using a the "regular scrolling" option on a chromebook, having to break the habit by scrolling down by swiping up is no small annoyance. I also use a regular mouse often too, so simply reversing all scrolling would be hard to get used to.  I've looked online and found that other notebooks have a feature called "precision touchpad" that allows them to reverse scrolling. Naturally I decided to test the method myself by going to Mouse and Touchpad under PC Settings. Sadly there was nothing there to change scrolling.         Obviously that wouldn't do, so I kept up the search. I then stumbled upon another way to change scrolling direction through Mouse Properties. Going to the ClickPad Settings and enabling the scrolling option yielded no results.      Normally I'd love to fix things by myself, but this time I need some help. If anyone has any solutions, that would be amazing. 

Answer:[Spectre x360] Any way to reverse touchpad scrolling?

Hello @kuznecof?, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I came across your post about reversing the TouchPad, and wanted to help! There is a way to do this, however it is located in the Two-Finger Scrolling settings window.  In that window, you can click the check mark to enable the reverse scrolling direction.  Please review the following resources to assist you if needed:HP Notebook PCs - Using and Troubleshooting the TouchPad or ClickPad (Windows 8)[Solved]Invert/Reverse 2 Two finger Touchpad scrolling direction Reverse Reversed Scroll Synaptics (Not a HP supported Web site). Please let me know if this information was helpful by clicking the "thumbs up" below.Have a great day!

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I recently bought a new PORTEGE Z30T-A PT24CE-01600EN5
OS Version Microsoft Windows 8.1 Pro 6.3.9600

In touch-pad settings I cannot find reverse scroll option.
I had TOSHIBA Z930 before and I'm used to scrolling down and page down.

Anyway to change scrolling direction for touch pad?

Answer:Touchpad reverse scrolling not available on Portege Z30T-A

Hi

I don't have this notebook model but on mine machine with Win8.1 in touchpad properties there is scrolling option under ?Multi-Finger?. Scrolling options can be changed. Under several options there is also option ?Reverse? that can be enabled or disabled.

Please open touchpad properties and check all options there.

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Hi all, I apologise if this is dicussed and solved already elsewhere, I have searched in vain on various forums but can't seem to find an answer. I have just bought a new laptop and the touchpad scrolling is reversed, so that left makes the screen scroll right and up makes the screen scroll down and vice versa. This may be helpful for a touchpad, but on a laptop it's just irritating. Solutions seem to say, and indeed show, that within the settings there is a button to turn off reverse scrolling, however, this option is not present within my settings menu, only the option to change the pointer speed. For further clarity, it's the single finger scrolling I'm having an issue with- within the synaptics settings, there is an option to turn off reversed two finger scrolling and so that's fine. I appreciate any advice or assistance that you may be able to provide. Many thanks.

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Hi Lenovo Community, I recently recieved my brand new Lenovo Y50-70 UHD laptop and right off the bat I noticed the touchpad was acting strangely. The pointer motion is not smooth, get's stuck sometimes and keeps fidgeting when trying to click on something. Other than this, the touchpad is exhibiting auto-clicking behaviour. The Synaptics application comes with a graph monitor which shows small spikes meaning the touchpad is experiencing light touch even if noone is touching it. Disabling the touchpad get's ride of these problems all together and the mouse operation works fine with an external mouse. I have tried updating the Synaptics touchpad driver, played around with the sensitivity settings and have scoured the internet for anyone having similar issues but came up empty. The laptop is in it's first week of use and I'm already feeling that I've blown away $1300 for a device that's defective. Please suggest a fix for this issue. I really love my machine and I would hate to return it. Thanks, Umair

Answer:Lenovo Y50-70 UHD erratic touchpad

Hi Umairar,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issues with touchpad in your Lenovo Y50-70 laptop.
 
Try to boot the system in to safe mode and check for the issue, also uninstall the driver completely cand restart the system, check with only the genric drivers, if the issue still persist then reinstall the drivers and check for the issue.
 
Click here for the driver for windows 7,8
 
Click here for the driver for windows 8.1.
 
Hope this helps. Do post back if the issue persists!
 
Best regards,                                                          
 
Ashwin. S





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Hey.
Ive a Dell Inspiron 5459 and I?ve been facing this problem of erratic cursor since the past week. My OS is windows 10 64 bit.  It started right after I had updated the bios and installed some security updates for windows. The cursor started lagging and malfunctioned so I just started with an external mouse.
However, today when I was just checking the updates and all, I happened to enter the bios and was kinda flabbergasted by the fact that the touchpad was fully functional and smooth inside the bios. This meant one thing: it wasn?t an internal problem, but prolly a driver issue.
I uninstalled the devices under mouse in the device manager and installed new Synaptics driver but that didn?t help. I uninstalled the updates that were recently installed and even downgraded the bios but all in vain. After all this, hoping against hope I decided to format and install a fresh copy of windows. That didn?t help either. Even with a fresh copy of windows, the cursor kept jumping from one point on the screen to another rendering the touchpad useless. It?s been almost an year to this laptop and I?ve never faced this issue before. Any sugggestions and solutions other than ?install latest drivers, uninstall old drivers? would be appreciated as I?ve already tried everything and searched a lot on the forums but haven?t found any significant solution.
Help.. please!

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Relevance 58.22%

it's impossible to use the touchoad since cursor disappear after short time, sometimes "stuck" in right upper corner, flashing like it's gone crazy or out of sync and then you cant open new apps since its closing automatically - weird weird behavior of the cursor touchpad!!!!!. Does not recall such issues on win 8,1 (before upgrade to 10). I tried tons of changing config touchpad settings - nothing really helps. It seems there is some big issue here that needs to be resolved by HP. I really tried all settings / old drivers and all that stuff...nothing helps.

Answer:Erratic cursor on touchpad

Jus to make clear - im with latest updates from microsoft and from hp support assistant.

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Hi

I have had a Tosh C50-B-11L for just 2 weeks (to replace an old Tosh sat L300 that was very reliable).
I feel like throwing it away due to the response of the touchpad. It will freeze, or none responsive, erratic, will ignore taps,etc.Resulting in deletions on sites when the cursor was not where it appeared to
be. And is extremely frustrating, as simply I am unable to use the laptop to its potential.

I have got the latest Elan driver. I see that this seems to be an issue, that does not seem to be addressed properly by Toshiba.

Any suggestions? Could I remove the Elan drivers, and still have a working touchpad?
Or will I have to forget it and buy a hardware mouse (which rather defeats the point)

Thanks for any suggestions (I've done the F5/F9 stuff to no avail)

Answer:Satellite C50-B-11L - Erratic Touchpad

Looks like there's been no-one else here for a while. My question will probably go unanswered as well.

Personally, I think the touch pad you got was made at 3:30 on a friday afternoon, recently sorted someone's computer with exactly the same sort of problems. Turned out there was nothing at all wrong with his computer, it was the wireless mouse getting funky.

But there's something else that's worth looking at too, it's part of a Desktop Help tutorial I wrote and it might be relevant to your problems as well. Remember, when you're going through this process to dump all the Toshiba proprietry rubbish as well and let Windows itself handle all of these functions, you'll quickly discover that Windows isn't all that slow after all.

Mods - please feel free to use any or all of the following text as a sticky thread, it really will help a lot of people.

Shamefully, this forum doesn't allow file attachments and has a character limit on post size. OK. Just means I have to spread the text over 2 posts. Starting to remind me of my troubles with getting a new BIOS.

Background Programs

This is the most common problem with Windows, programs running in the background. Some programs like your antivirus software have to run constantly in the background so that they can check every file as it's opened and make sure you're not about to trigger a virus. Some programs will set themselves up to be running in the background so that when you click the icon to start the program it app... Read more

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Good day community I bought online (from Lenovo's website) a Y500 series laptop last week, but it happens that 2 days ago the cursor started to erratically move as I try to use the touchpad (I have been careful and I don't just my fingers). I'm kinda disappointed as this was going to be a Christmas present, but still won't give up hope and I'll assume that this is a software problem and not a suddenly faulty hardware. It seems that there's always "something" pressing on the device (Im looking at the Elan pointing device hidden icon), which gives me an erratic behavior and sometimes highlights stuff by its own. Is there any known solutions for this? I've checked windows updates and I don't see any drivers updates AFAIK. Thanks for the support! Hope this is a known situation

Answer:Glitchy/Erratic Touchpad

There's another thread on this already. Its a known problem unfortunately and your not the only one...

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I bought a 13" Dell XPS & 10 days later I was calling support about the touchpad. It is erratic, jumps around in Word, zooms all the time, when the cursor is nowhere near the zoom icon.   Its a nightmare because I spend all my time going to the zoom icon to adjust it back to the default. 
I have called support 3x and the last time the tech actually loaded 3rd party software onto my laptop. This did not inspire confidence.  I have tried attaching a mouse but it still behaves erratically. So if anyone has any suggestions I would love to hear them. 

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I got the computer in November 2015. I have been using an external mouse since then. Over the past few weeks, I have had constant touchpad/mouse issues with it acting erratic and clicking around automatically without my intervention. It keeps clicking on things randomly and I am just unable to control it. I have to restart the laptop with great difficulty and many time i am not able to save the work done. It happens once or twice a day (I use laptop for more than 10 hours). 

Answer:Erratic Touchpad/Mouse

Hi unsram,
Welcome to Lenovo Community.
 
Just so the helpers can assist you better, which Yoga model do you have?  Which operating system? You mention that you have been using an external mouse. Have you tried using a different external mouse - just to rule out whether or not the problem is the mouse that you have been using. They do wear out.

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The touchpad on my ProBook 450 G3 has behaved erratically on and off for the three months I've had it.The problem:Sometimes the touchpad freezes if I rest my hands/arms anywhere on the brushed metal top (the keyboard tray, for want of a better word). The cursor won't move, scrolling and clicking doesn't work. If I hold my hands so that no part of my hands or arms touch the metal, not even on the edges, it will work ok (but I look perfectly ridiculous doing it). After a while (usually only a minute or so), it starts working normally again. And then, a few minutes later, seemingly at random, it happens again.At first, I thought I must be just a freak occurrence, then, when it kept recurring, that I'm doing something wrong. But the exact same thing happens when other people use my laptop.I'm guessing it's a hardware issue, because the only explanation I can think of is that my hands somehow ground the touchpad through contact with the metal casing (or something like that, anyway), and I'm fairly sure it's not supposed to do that.Any thoughts on what may be causing this, wheter there are som settings that might fix the issue, or any helpful hints?Apologies if the topic has already been covered - couldn't find posts that seemed to fit when I browsed the history.

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The touchpad on my ProBook 450 G3 has behaved erratically on and off for the three months I've had it.The problem:Sometimes the touchpad freezes if I rest my hands/arms anywhere on the brushed metal top (the keyboard tray, for want of a better word). The cursor won't move, scrolling and clicking doesn't work. If I hold my hands so that no part of my hands or arms touch the metal, not even on the edges, it will work ok (but I look perfectly ridiculous doing it). After a while (usually only a minute or so), it starts working normally again. And then, a few minutes later, seemingly at random, it happens again.At first, I thought I must be just a freak occurrence, then, when it kept recurring, that I'm doing something wrong. But the exact same thing happens when other people use my laptop.I'm guessing it's a hardware issue, because the only explanation I can think of is that my hands somehow ground the touchpad through contact with the metal casing (or something like that, anyway), and I'm fairly sure it's not supposed to do that.Any thoughts on what may be causing this, wheter there are som settings that might fix the issue, or any helpful hints?Apologies if the topic has already been covered - couldn't find posts that seemed to fit when I browsed the history.

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i downloaded "touchfreeze" to see if it would take care of the erratic actions of cursor and tap on my g580.  It does help some.  I have only had to start retyping this post one time.  YAAAA!Seriously, this is an awful problem to have on a computer.  Not being able to type without stuff getting swiped, moved and pages opened.  It is by no means fixed, but it is better.Evidently it is the tap function that causes the problem.  the cursor can move around while you type; but it can't select while doing so (obviously).If anyone has found better solution let me know.i don't use the touchpad.  But i have tried to disable it with no luck,  remove the driver no luck. etc., etcl,.Now it has swiped three or four different times just to do this post. 

Answer:still trying to fix erratic touchpad problems

This time i removed the elan driver and reinstalled from lenovo site and now it is working better.  The elan tab under mouse settings now has a different tap (ultranav)???   Don't know what is up with that but it is better right now.  As a matter of fact it hasn't messed up my typing on time while doing this!!!!!OOOps, no, it still has issues, but getting better.  I still can't belive there isn't more reported issues with this.Now it doesn't give me the option to "disable toucpad when usb mouse enabled".  Even though i would have to go in and make that setting every time i turned on the computer, it would at least disable it.  I don't know, but i sure am not ashamed to keep posting about the issue being it is so critical to the functioning of the computer.  

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I currently have the synaptics driver from lenovo which is version 13.2.7.3 and Synaptics site has a newer version with more touchpad features. When i tried installing the newer driver i lost the pinch zoom/unzoom features that my lenovo had with the old driver even though the feature was enabled in the newer driver. Is there a way to fix it?





Laptop(Lenovo Y550 4186)-processor: Core 2 Duo 2.53GHz, System Memory: 4 GB, Graphics Controller: NVIDIA GT240M, HardDrive: 320GB, Optical Storage: DVD-RW Combo drive

Answer:Synaptics touchpad drivers

un-install both drivers, install drivers from synaptics and try. if it doesn't work, go back to use lenovo drivers instead.

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Hello Lenove costume support: I am having the same issue as the link discribed. https://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Keyboard-and-touchpad-don-t-work-at-the-same... Evern it gave out the solution, but I really can not find where the synaptics settings is .. I thought will be here, but I still can not fine the palm check    

Answer:Touchpad 's synaptics settings

 I am having the same issue as the link discribed. https://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Keyboard-and-touchpad-don-t-work-at-the-same... Evern it gave out the solution, but I really can not find where the synaptics settings is .. I thought will be here, but I still can not fine the palm check    

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So i have a t61p and every so often it freezes and when i restart it a dialouge box pops up saying "Synaptics Touchpad Enhancements have stopped working close program" How did this happen????

Answer:Synaptics Touchpad Enhancements?

I am not sure why this happens, it may be a bad driver installation from what I have been reading online this happens a lot after people install new updates. The quick "solve it now" solution would be to navigate to the synaptics folder on your computer (C:\Program Files\Synaptics\SynTP) find SynTPEnh.exe run this program and you should have your scroll function and everything back. If it keeps ending the program on you after you have tried this maybe try finding an older version of the driver to instal, or put a shortcut link to the fore mentioned program on your desktop for easy access.

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Dear Team, I have recently upgraded the drivers for Synaptics touchpad on my HP laptop (HP Pavilion G4-2049Tx).Everytime I reboot my machine, or "Log On" Synaptics touchpad gestures doesn't seem to work ever since the drivers upgrade. In order that the gestures start working; I have to manually launch any Synaptics related process after log on.To my surprise; Synaptics is already a part of StartUp processes in my Windows OS still it doesn't get triggered at the time of boot. On the top of that; as always I have been facing overheating issues at the time of charging my laptop since quite a long.It becomes impossible to rest the "laptop" on ones "lap" while its getting charged. Kindly help me solve these issues. Thanks in advance!Cheers,Ameya

Answer:Issue with Synaptics touchpad

Hello Ameya,  can can you do a bios update and bios default on the unit and check once  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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OK here is the problem,
I was using the touch-pad as always and it was working just fine all morning
than I put my system in standby when i returned my touch-pad was not responding. When I checked the driver properties under device status it read:
device could not start (code 10).
I rolled the driver back and nothing then I tried to uninstall/reinstall the driver from a download I got from the gateway website still nothing finally I tried a simple system restore (not a complete restore w/disk just restored back to sometime yesterday) still nothing even though it was working fine in the time frame i had restored back too.

if Anyone has any ideas let me know, I would greatly appreciate the help.
 

Answer:synaptics touchpad not responding

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