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ThinkPad E460: Trackpoint and Touchpad don't work ...

Question: ThinkPad E460: Trackpoint and Touchpad don't work ...

Hi, I just bought brand new TP E460 and installed Ubuntu 16.04 on it. But unfortunatelly Trackpoint and Touchpad are not working at all. I could find drivers for Linux. Did anyone faced similar problem? Can anyone help me, please?

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Preferred Solution: ThinkPad E460: Trackpoint and Touchpad don't work ...

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Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

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Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

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Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

Answer:ThinkPad E460 - TouchPad Will not work untill lenovo keyboard is pressed and arrow left is in a loop

I have not had the POST freeze problem, although I did have a bug with Yubikey, I had to push the Yubikey button twice to input the second part of my long VeraCrypt password, this was solved with a BIOS update.. Also my right speaker sounds broken on higher volumes, and OSD brightness bar is stuck on screen after waking up from S3 suspend, but goes away if I adjust the brightness with the keys on the keyboard. I do also have the TouchPad lockup problem! I have noticed the same, random lockups of the TouchPad. The TrackPoint works but the TouchPad locks up. It is restored by pushing a keyboard key or the TrackPoint mouse keys, or just leaving the TouchPad alone for a while (5-10 seconds). I got this machine with Windows 10 pre-installed but decided to go back to Windows 7 since Windows 10 has been nothing but a big PITA. I didn't notice this problem on Windows 10, but I have plenty of other Windows 10 specific problems. After installing all the latest drivers available for E460 (latest available from the site at the time, September 2016) this problem popped up. Current driver: 8.216.1616.135 I just checked System Update and noticed an update for the ALPS ThinkPad UltraNav Driver, so I'll update and check back (if I remember). New driver: 8.216.1616.151[Problem fixes]- Fixed an issue related to TouchPad Cursor no response in a short time after resume from S3 by lid close Maybe this have or will fix your TouchPad problem too.

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Hi, the touchpad and trackpoint in my X220 notebook don't work. I've tried under Windows 7, 8, 10 x64, and Linux too, but no success. I've tried several drivers, UltraNav and Synaptics with no results. They are enabled in the BIOS (ver. 1.42). The device manager recognises the hardware as "This device is working properly." Please help.

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The touchpad and trackpoint work up until the point where I login. They work on the login page, but not after. I am running Windows 7. When I go to the mouse settings, they are both disabled, but it is grayed out and won't let me enable them. When I click fn+f8, nothing happens. This problem has been occurring for about a week now...the pen still works as a mouse however, and that is what I have been using

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Dear friends please help me.I got spilled the caffee on my laptop ThinkPad R500 in 2 weeks ago.Then finger print and mouse stopped work and then after 1 week finger print is reworked fine.But touchpad and trackpoint still no work.For TrackPoint is no work only right click and for touchpad is right click, left click and sensitivity click no work but scroll functions are working and moving pointer also working. How to slove this problem.

Answer:ThinkPad R500 TouchPad and TrackPoint no work by caffee spilled

welcome to the forum you may need to get a new keyboard & ultranav pad you can find them on places like ebay fairly cheap





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I just got thinkkpad T570 (512 ssd, core i7, windows 10 pro, 16 ram, UHD).Usually the movement of touchpad is perfect, when I just move the point with doing nothing.  However, when I open pictures, setting and access to websites ( even this website), touchpad, trackpoint adn mouse are getting slower, does not move seconds, and losing the cursor, and moves sort time, this happens constantly, then eventuall, the cursor keeps freezing. I tried to move touchpad, track point and mouse, moreover, typing keyboard, nothing happens. but when I turn it off, into sleepying mode, and turn on. Then it works.Is there any solution to this issue?

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I was having responsiveness issues with the trackpad for a while, then, i open my laptop one day and it's completely unresponsive, as well has the backlit keyboard not working (the hotkey still pops up that it's "lighting up" the keyboard, but no actual lights) and the trackpoint being completely unresponsive too. I've tried:- Restarting computer- Using Lenovo's various "fixing" softwares- Looking for a keyboard firmware shortcut for enabling/disabling trackpad, (doesn't exist on this computer)- Re installing drivers (Ultranav driver refuses to install manually, "driver installation failed")- Booting on a non microsoft OS (Booted on a linux Mint installation and it still doesn't work)- Booting into BIOS and looking for "enable/disable trackpad option", That option does not exist for me.- Opening up computer and checking the physical connection, All plugged in fine. When i open the device manager in windows there is no entry for the mouse whatsoever. The touch screen and the pen both work fine. I think it all points towards a hardware issue, i can pick up another trackpad on ebay for pretty cheap, but obviously i'd like to make sure that it would actually solve the issues.  The major confusion for me is that why would faulty trackpad hardware stop the backlit keyboard from lighting up? How are the two linked? Any ideas appreciated, Thanks!

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Hi,
I have ThinkPad E460 running on Win10Prox64. After boot, the touchpad will work fine. But when i start to type in, the touchpad and keyboard frozen. Then i have to connect the external mouse and keyboard to continue working on the laptop. Please assist

Answer:ThinkPad E460 keyboard and touchpad frozen

Uninstall and reinstall the keyboard and touch pad drivers

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Thinkpad Yoga user here.  I'm having a problem when I wake my computer up from sleep (or sometimes on re-boot) the trackpoint and touchpad do not work.  The touch screen is still fine and if I plug in a USB mouse the cursor shows up then. This has been happening intermittently over the past 2 months or so, it is becomming more frequent. It usually requires a hard reboot (where I hold the power button until the machine turns off) before the trackpoint and touchpad come back.  Recently even this hasn't worked every time.  It has come to the point where, if I put my computer into sleep, there's probably a 75% chance the pointers won't work when I wake it up and that it will require multiple re-boots to get them back. I don't know if this is an issue with the synaptic drivers (I've updated them, reverted to older versions, uninstalled and reinstalled but the problem continues). Or maybe it is a hardware problem, I'm not sure. If anyone (preferably lenovo) has any suggestions on how to fix this, I wold be very appreciative. Thanks!

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After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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My Tackpoint keeps pulling mouse random directions slowly random times... (Same bug that my older X61 Thinkpad)Can that be caused by static charge or something??And Touchpad... How i can turn it off?? Is that button really missing?? I mean "Disable Touchpad" button with FN shortcut

Answer:ThinkPad S230u Trackpoint mouse and touchpad problems.

Hi Finlander,
 
Welcome to Lenovo Community Forums!
 
I?m really sorry to hear that you are having trouble with Touchpad and TrackPoint in your Lenovo S230u.
 
I would recommend you to update the Ultranav Driver to the latest version and check.
 
In order to disable the touchpad, go to Control Panel -> Mouse -> Ultrnav -> Uncheck Enable Touchpad checkbox ->OK.
Spoiler (Highlight to read)
Hope this helps!
 
Best regards,
Mithun.





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Hi everyone, I've been having some issues with my Thinkpad Edge E420s. The touchpad and trackpoint don't function whatsoever, but the keyboard is fine. I have tried reinstalling SYnaptics Ultranav but get error that the current driver (Microsoft PS/2) is newer driver. I have uninstalled all pointing devices' drivers and tried to reinstall Ultranav but no luck with that either.Any help will be greatly appreciated. Cheers,Arash P.S: Running Windows 10 Pro 

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Received this e460 a few weeks ago, and have had problems ever since.
 
When i first got it, it showed an amd dedicated R7 gpu in device manager.and the intel integrated gpu (i7-6500u)
 
Then my tech guy got all defensive basically screaming that "no this deinfiyly DOESNT have a gpu amd card!"
he also stated "there is not such thing as a pc with an Intel Cpu and an amd gpu"  "its one or the other"
WHich i know if wrong, ive fixed plenty. 
 
So i proceeded to lenovo support entered my serial number, and it shows i have the dedicated r7 gpu!  
could this page be wrong? I cant find ANY E460, that includes the I7 without the R7 gpu!!!
 
 
DOes my laptop have R7 amd dedicated gpu?????
Here is the link to the image of all my specs
 
Admin edit; link to picture showing system s/n removed to avoid possible misuse
 













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Answer:Thinkpad E460 - Im SURE this has dedicated GPU-Work tech support disagrees!

20ET specsE460 specs Note the word -OR- in the graphics spec.You have dedicated  AMD graphics GPU.  Another forum user would have to claify if you have Dual graphics support. Note: Please repost your screen shot with your serial number removed.

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Hi, i have a Thinkpad T60 with dual boot Xubuntu 14.04 32bit and Windows 7 SP1 32bit.I have the same problem with all S.O., and i think it's an hardware problem. Randomply, the left button of trackpad don't work and it remains locked push! It's a big problem, because when this occours, the T60 isn't usable! Touchpad don't responding and if i use an usb mouse, it is as if you are pushing left key in continuation. If i rebot PC some times, it's work ok! Can you help me?Thanks!













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Answer:T60 trackpoint and touchpad work random!

Hello,
 
Just to confirm, this occurs under both Xubuntu and Windows 7?
 
If so, I would say carefully disconnect and reconnect the touchpad/keyboard assembly to verify it is not a connection problem, and if the problem still continues, to replace it with a new assembly.
 
Regards,
 
Aryeh Goretsky
 

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Hi everyone, I got my T440s in Dec 2013.  The touchpad and trackpoint worked then, but after a couple months the touchpad would work for a few minutes and then just stop responding.  After a while longer the trackpoint completely stopped working as well.  Now neither of them have worked for months - I've been using an external mouse.   I tried uninstalling and reinstalling the drivers but that didn't help.  When I open Device Manager and click "Show hidden devices", the ThinkPad UltraNav Pointing Device shows up with a yellow triangle "!" icon.  Does anybody know how to fix this? Thank you!

Answer:T440s Touchpad & Trackpoint don't work

Hi Snowmc,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with touchpad on ThinkPad T440s.
 
To proceed with troubleshooting steps please boot the system to safe mode and uninstall the UltrNav driver from control panel ? program & feature option and also from device manager.
 
Shutdown the system and remove the external mouse and then switch ON the system, after booting with normal mode it will install generic drivers. Please check if the generic driver is also giving the issue with touchpad.
 
If the issue still persists after performing above troubleshooting then please provide the MTM number of the system at the next reply.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





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All greetings! I from Russia, therefore am sorry for my bad English. On my X220 (4290RV4) the touchpad and trackpoint have ceased to work, but the keyboard and fpr works normally. I tried different versions of BIOS and drivers, reinstalled windows, but it is ineffectual

Answer:The touchpad and trackpoint don't work on X220

hey Solo,try removing the ultranav/mouse drivers from your unit via Device Manager.go to http://support.lenovo.com ; download the latest ultranav/mouse drivers for your unit and install.try again.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Touchpad doesn't respond, and when I press trackpoint middle button it acts as a mouse wheel (opens links in a new tab, scrolls only if I press it on the empty space) or sometimes doesn't work at all. I had drivers for ps/2 mouse and keyboard installed , if I try to install drivers from lenovo site, I get an error : Synaptics device not found! 

Answer:x230 touchpad and trackpoint scrolling don't work

 
Hi
 
Welcome To Lenovo Community
 
 Please uninstall all touchpad drivers , restart and update the driver from the below link
 
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

WW Social Media Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!How to send a private message? --> Check out this article.

English Community   Deutsche Community   Comunidad en Español
 

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Upon starting a T61 (6463) computer, the TouchPad, TrackPoint and keyboard are disabled aprox. 1 out of 3 times.  Two out of three times the computer will work normally. When TouchPad and Trackpoint are not working a USB-connected mouse will work normally 100% of the time. I will be indebted for suggestions about how to get rid of this problem.

Answer:In a T61 type 6463 the TouchPad, TrackPoint and keyboard wont work in aprox. 1 out of 3 start ups.

Is it a used computer if it is then its gonna need new components if you search on let's say amazon you'll find everything you need a new keyboard will well put you in 100$ and the track point repair is gonna be around 40-60$ I had the same problem...

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At certain relatively slow speeds the scrolling jumps huge leaps regularly (probably after evey page or so). It's very bad with Chrome and Windows explorer, not so bad but noticeable in Thunderbird. I have set the scrolling to 1 line. My Synaptics drivers are the newest 10/04/2015. Also the treshold to start scrolling with middle button and trackpoint is very high - can't be that hard to make it smooth, so you could scroll very slowly? Please fix this soon... it's impossible to live with.













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Answer:Lenovo Thinkpad W550s middle button & trackpoint scrolling doesn't work properly

You're not alone:https://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T450s-scrolling-issues/td-p/2058728

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Hey guys, today I've got my new Thinkpad Yoga and it's really nice but I don't know if it's the driver or the touchpad it self. I can't push the right mouse button. Whether I use the double tab nor the right corner (at the top or bottom), nothing happens. left click works fine, but only if I activate the on tab option. Already tried to uninstall the driver and reinstallt the new version from the website nothing changed. And sometimes the touchpad and the trackpoint don't work at all. I'm using Windows 8.1 x64. Thanks for your help! lg

Answer:thinkpad yoga touchpad right click does not work

I've recognized something. Sometimes when I use a "click" function of the touchpad a small touchpad icon appears on the notification area. But you can see it only a short time. I think it is definitely a driver issue. Am I the only one?

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Hello.
I am experiencing issues with my touchpad on my Thinkpad Edge AMD with 4 GB Ram.
Sometimes the touchpad will work and sometimes it will not respond.  When I restart the computer, it will work but not for long.  I have the up-to-date drivers which came with the machine.  I just received my machine 2 days ago.
 
Please help.
 
Moderator Note: Edited subject to match content.













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Answer:Thinkpad Edge AMD Touchpad sometime work and sometime won´t

Shahal,
 
Maybe you can tell us a bit more ?   When you first start up, does the touchpad work?  How about the trackpoint?
 
Are the times when it does not respond seem totally random, or perhaps in association with certain programs, tasks, or length of time since start up?
 
At times where the touchpad doesn't respond, do it's click buttons still work?
 
Does changing the sensitivity settings make any difference?
 
Mark

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I am thinking of buying the Lenovo E460 in Asia and using it in Canada. But I am concerned about the warranty, is the laptop covered under IWS?













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Answer:Regarding Lenovo ThinkPad E460 IWS

Hi ben-wu511 , 
 
Welcome to the Community Forums. 
 
This article would be a good reference for you:
Checking for International Warranty Service (IWS) 
 
It is a good thing that you are checking possible warranty coverage outside point of purchase .
Basically , IWS at times would not be able to apply on a specific region specially if they do not market it there and this only meant that repair parts would likewise be "not available" and that repairs are redirected to the location of point of purchase. 
 
As an example. for the Edge Series laptops (ThinkPad) E460 (ThinkPad) , I used 20ET for the machine type on the IWS think look up page . It gave me Lenovo Canada 1-800-426-7378 and depending on the region in Canada , either showing Onsite service or "best effort" . As a suggestion best to give Lenovo a call to verify if they would be able to support in warranty repair for the specific model and Machine type .
 
Hope this helped answer your query. 
 
Regards

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I am thinking of buying the Lenovo E460 in Asia and using it in Canada. But I am concerned about the warranty, is the laptop covered under IWS?

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Hi,can i upgrade RAM of ThinkPad E460 20ET004AIX model using my old 4 Gb RAM of my Yoga 500 14 Model 80N5002MIX?













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Answer:Thinkpad E460 Ram Upgrade

Hi mitsus748,
 
the specs look good, so the ram should work in both devices.
 

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Received this e460 a few weeks ago, and have had problems ever since. When i first got it, it showed an amd dedicated R7 gpu in device manager.and the intel integrated gpu (i7-6500u) Then my tech guy got all defensive basically screaming that "no this deinfiyly DOESNT have a gpu amd card!"he also stated "there is not such thing as a pc with an Intel Cpu and an amd gpu"  "its one or the other"WHich i know if wrong, ive fixed plenty.  So i proceeded to lenovo support entered my serial number, and it shows i have the dedicated r7 gpu!  could this page be wrong? I cant find ANY E460, that includes the I7 without the R7 gpu!!!  DOes my laptop have R7 amd dedicated gpu?????Here is the link to the image of all my specs http://postimg.org/image/4vyc4lw7l/ 

Answer:Thinkpad E460 - Im SURE this has dedicated GPU-Wor...

20ET specs You probably have a machine that supports DUAL graphics.Use the Intel graphics during normal use, AMD graphics during games.This saves on battery power. Other forum users can probably describe this feature better. Note: Please repost your screen shot with your serial number removed.

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Relevance 63.96%

Received this e460 a few weeks ago, and have had problems ever since. When i first got it, it showed an amd dedicated R7 gpu in device manager.and the intel integrated gpu (i7-6500u) Then my tech guy got all defensive basically screaming that "no this deinfiyly DOESNT have a gpu amd card!"he also stated "there is not such thing as a pc with an Intel Cpu and an amd gpu"  "its one or the other"WHich i know if wrong, ive fixed plenty.  So i proceeded to lenovo support entered my serial number, and it shows i have the dedicated r7 gpu!  could this page be wrong? I cant find ANY E460, that includes the I7 without the R7 gpu!!!  DOes my laptop have R7 amd dedicated gpu?????Here is the link to the image of all my specs http://postimg.org/image/4vyc4lw7l/ 

Answer:Thinkpad E460 - Im SURE this has dedicated GPU-Wor...

20ET specsE460 specs Note the word -OR- in the graphics spec.You have dedicated  AMD graphics GPU.  Another forum user would have to claify if you have Dual graphics support. Note: Please repost your screen shot with your serial number removed.

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I am thinking of buying the Lenovo E460 in Asia and using it in Canada. But I am concerned about the warranty, is the laptop covered under IWS?

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The two finger scrolling function and the scrolling on the site of the touchpad do not work. I tried updating the driver and updated my bios, but neither helped. Every once in a while after a restart of the computer scrolling works, but usually only for a very brief time. Does anyone have an idea what i could do to fix it?

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Hello I've got a severe problem upgrading RAM memory in thinkpad e460. I tried to replace a stick which came together with laptop and put ones from my old Lenovo y50-70. Specs are the same, both for sticks and sockets, but I've got that 1-3-3-1 beep sequence indicating, that something is wrong with memory after I swapped them. To be more precise I'll put links to memory specifications below. Hope somebody will menage to help me solving that issue. I was going to buy new sticks, but now I have no idea of how to choose compatible one. Thanks in advance Lenovo Thinkpad e460 specs:http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20E460/ThinkPad_E460_specs.pdf Lenovo y50-70 specs:http://www3.lenovo.com/in/en/laptops/lenovo/lenovo-y-series/Lenovo-Y50-70/p/88LG80Y0378 Lenovo Thinkpad e460 ram memory specs (current one):http://www.samsung.com/semiconductor/products/dram/pc-dram/ddr3-sodimm/M471B1G73EB0?ia=694 Lenovo y50-70 ram memoty specs (the one that is not working in e460)https://www.kingston.com/dataSheets/KVR16LS11_8.pdf

Answer:Thinkpad e460 RAM Upgrade issue

I'm not sure I fully understand - are you mixing the two memory types or did you just replace all of the original RAM that came with the machine?

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Hi, I am unable to find any driver, which could enable CAPSLOCK indicator on my Lenovo Thinkpad E460.Please help me find out the driver or any procedure to follow which leads towards solution. Thankyou Mateen













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Answer:Capslock indicator in Thinkpad E460?

Hello and welcome,
 
How you get there may vary with OS, but try this (Win 10):
 
Search "display", select "display settings", "advanced settings", "display adapter properties", then the "screen configuration" tab.  There should be a checkbox "enable on-screen display" and below that a few options.
 
Z.
 

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Hi all, I have a 1 month old Lenovo Thinkpad E460 that won't run on battery.The notification bar says it has 98% of battery all the time and that it is not charging. I can't unplug the AC cable since the laptop turns of, so any tries to reset the battery with Lenovo software does'nt work. The laptop has a built in battery so I dont think that open the laptop and remove the battery is a good Idea because I might void the warranty. Anyone had a similar experiance? Anyone now what to do?













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Answer:Thinkpad E460 wont run on battery

If anyone else is interested in this question. I returned the Laptop to Lenovo. It was the battery that was dead and it took 6 weeks to get a new one.The laptop has been sent back and the battery is working, BUT it has some rendom freeze issue now. I have to return this laptop and I can't say I am satified with Lenovo support. 

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Hello,  (This has happened on a couple of these new machines) Windows 10 Enterprise.Secure boot disabled, EUFI (both) Legacy firstHarddrive set to first boot devicePXE boot imaged (SCCM)I enabled bitlocker and setup the computer, AD environment, connected it to a dynadock finished machine config. Deployed it to user and a noticed shortly afterwards that upon startup it is asking for recovery key. I suspend/reboot and enabled bitlocker. Reboot asks again for the key. I messed with BIOS settings galore. Finally decrypted cleared keys, took ownership and prepared the TPM. It said it was ready to work but in reduced funtionality?Attempted to encrypt, did the Bitlocker system check, reboot and got the Bitlocker could not be enabled, the encryption key could not be obtained from the trusted platform module. Any advice would be much appreciated.JB 

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Hi all, I have a 1 month old Lenovo Thinkpad E460 that won't run on battery.The notification bar says it has 98% of battery all the time and that it is not charging. I can't unplug the AC cable since the laptop turns of, so any tries to reset the battery with Lenovo software does'nt work. The laptop has a built in battery so I dont think that open the laptop and remove the battery is a good Idea because I might void the warranty. Anyone had a similar experiance? Anyone now what to do?

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Hi, I am unable to find any driver, which could enable CAPSLOCK indicator on my Lenovo Thinkpad E460.Please help me find out the driver or any procedure to follow which leads towards solution. Thankyou Mateen

Answer:Capslock indicator in Thinkpad E460?

Hello and welcome,
 
How you get there may vary with OS, but try this (Win 10):
 
Search "display", select "display settings", "advanced settings", "display adapter properties", then the "screen configuration" tab.  There should be a checkbox "enable on-screen display" and below that a few options.
 
Z.
 
?

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Hi Community!
 
Today I bought my very first Thinkpad (Thinkpad Yoga). Unfortunately I do seem to be too think to use it properly...
 
I cannot figure out, how to enable the touchpad. I do not think it is broken or something, because the trackpoint and all buttons and also two finger swipe for scrolling work fine. I just cannot move the mouse cursor with the touchpad.
 
I the driver setting screen the touchpad and all its options are greyed out, too (see screenshot).
 
Does anyone have any idea, what I may be doing wrong?
 
Thanks a lot!
 
Link to image
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:Thinkpad Yoga 13 Touchpad is disabled - Scrolling & Gestures work

Has anyone ever made headway on this issue? I'm having the same problem. Scrolling and gestures are recognized, but moving the cursor and tap-to-click are nonfunctional. It's essentially stuck permanently in trackpoint-only mode, and the option to switch back has literally dissapeared. It started intermittently (would sometimes "fix itself" on restarting) but now the problem appears permanent and updating drivers does not solve the issue.

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Hi all, I have a new ThinkPad E460, day old. One thing I noticed is that the power button has a small circle in the middle of it, however on pressing it, the small circle on the power button does not light up to a green light, like on the other ThinkPads. So my question is, is this supposed to light up to a small green light or is the abscence of the small green light normal behaviour. Any help will be greatly appreciated.

Answer:ThinkPad E460 Power button light

it is normal, there is no led under power button 

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Hi, I got a ThinkPad E460 running Windows10 Pro.  The integrated camera was working before but when I tried to use Skype for the first time in a few months this morning, video didn't show.  Then I ran the Camera app in Win10 and it gave me the error code 0xA00F4271(0x80070005) even though it was shown as "working" in Device Manager.  The camera still doesn't work after deleting it in Device Manager and letting Win10 reinstall by itself, updating the camera driver, checking the privacy settings, etc.  I don't know if this is related or not, but the integrated mic was missing in Device Manager before I found out that the camera was not working.  I updated the audio driver and the mic started working again. Is there anything else that I can do to fix the camera?  Thanks in advance!













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Answer:ThinkPad E460 integrated camera is not working

Some AV Security software, such as Kapersky AV, will sometimes block the camera access, so check to see if yours has such a feature. Other thing to try is to completely remove the existing camera driver to see if it has become corrupted.   In windows, just uninstalling and reinstalling will not install a clean copy, unless you make sure to check the box during the uninstall to "Delete the driver software for this device".    If left unchecked, it will just reuse the existing driver, and if already the latest version, attempts to reinstall the same driver again will not always replace all files since they already exist. Also make sure to install all of the latest Chipset drivers, or better yet, run the Lenovo's ThinkVantage System Update (TVSU) and update all of the drivers to the latest version.      Sometimes it seems to find updates that fix issues that manually updating misses.. I would hold of on any BIOS updates except as a last resort, however, since they sometimes go bad, and when they do, they go really bad and can leave your system bricked.. ThinkVantage System Update (TVSU)https://support.lenovo.com/us/en/documents/ht080136 Good Luck,

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I am having the following issue on my E460 (Win 10, 64bit) I've tried to use Gephi (an opensource network-analysis tool) on my machine. Install process succeeds without problems but when I run Gephi the following error pops up: "OpenGl ES Error - Can't find the name of Intel ICD OpenGL driver". when I close the errorbox I can still use the programm but I can not export or draw any visualization. Due to this error I checked for intel updates with "Intel Driver Update Utility 2.6" which resulted in a warning that it would be recommended to use lenovo-supported driver updates instead.So next I checked for updates in "Lenovo Companion" and installed the update "Intel Video Driver - 10 [64] - v21.20.16.4534" but starting Gephi still brings up the same problem. What I've also checked is with which data the "AMD Radeon Configuration"-Tool comes up: My graphics-chip is a "AMD Radeon R7 M360" and version of the installed software is "17.1.1" which should be up-to-date. Here I can find OpenGL-Version 6.14.10.13464. I've also downloaded the "OpenGL Extensions Viewer 4.5.2" which comes up with intel HD Graphics as renderer and OpenGL-Version 4.4. Testing OpenGL here does work without problems. I have no Idea where the problems lie and why Gephi is not working when OpenGL seems to be included in all drivers and work well in general. Maybe someone can help?

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Hi,I have been searching for RAM for my Thinkpad E460, I have got my fingers crossed when I found that E460's specs page has indicates that it supports DDR3L.http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20E460/ThinkPad_E460_specs.pdf BUT, when I checked CPU ID info on my machine, it indicates that I have DDR3 installed.                     My question is: Does it supports Both DDR3 OR DDR3L? Or what exactly does it supports? Looking forward to replies in this thread. Mateen

Answer:Thinkpad E460 Ram supports DDR3 or DDR3L

It's upgradable to DDR3L, but a DDR3 memory stick came with your computer. You should be able to upgrade to a DDR3L memory module just fine. 
 
Here's an example: http://www.crucial.com/usa/en/thinkpad-e460/CT7977109

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Hi all, I have a new ThinkPad E460, day old. One thing I noticed is that the power button has a small circle in the middle of it, however on pressing it, the small circle on the power button does not light up to a green light, like on the other ThinkPads. So my question is, is this supposed to light up to a small green light or is the abscence of the small green light normal behaviour. Any help will be greatly appreciated.

Answer:ThinkPad E460 Power button light

it is normal, there is no led under power button 

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HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

Answer:Lenovo Thinkpad E460 Battery Problem

HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

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So I've got a ThinkPad E460 from a year ago. The laptop has been working well so far. Recently however, the combo jack has stopped working. When I plug in a headphone, the SmartAudio program should automatically detect that and show me the options for the jack. However, recently the program has stopped detecting the combo jack when I plug headphones in it. The USB port next to the jack has also stopped working. Is there a fix for this? I think this might be a hardware problem, but I can't be sure. I really need to be able to use my headphones with this laptop. Thanks for your help

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Hello I've bought brand new e460 with i7-6500U, 8GB RAM and Radeon r7 m360 a week ago. Since then I've encountered weird  cooling-related issue three times. Fans are starting to spin as fast as it's possible making a lot of noise.  Neither CPU nor GPU is under any stress, so it's totally out of blue. GPU is not even activated and CPU temperature is about 40 Celcius degrees. After 5 seconds laptop shuts down by itself. After that I can simply turn it on as always. I'm sure it's neither thermal paste nor overheating issue. The only solution I found was to turn off active cooling in power management. This is not a solution I'm looking for even though that issue never happend while working on battery power (active cooling turned off). The only thing I did to the laptop was installing drivers and necessary software. I'd appreciate any help. Thanks in advance.

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HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

Answer:Lenovo Thinkpad E460 Battery Problem

HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

1 more replies
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HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

Answer:Lenovo Thinkpad E460 Battery Problem

HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

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Hi, I got a ThinkPad E460 running Windows10 Pro.  The integrated camera was working before but when I tried to use Skype for the first time in a few months this morning, video didn't show.  Then I ran the Camera app in Win10 and it gave me the error code 0xA00F4271(0x80070005) even though it was shown as "working" in Device Manager.  The camera still doesn't work after deleting it in Device Manager and letting Win10 reinstall by itself, updating the camera driver, checking the privacy settings, etc.  I don't know if this is related or not, but the integrated mic was missing in Device Manager before I found out that the camera was not working.  I updated the audio driver and the mic started working again. Is there anything else that I can do to fix the camera?  Thanks in advance!












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Answer:ThinkPad E460 integrated camera is not working

Some AV Security software, such as Kapersky AV, will sometimes block the camera access, so check to see if yours has such a feature. Other thing to try is to completely remove the existing camera driver to see if it has become corrupted.   In windows, just uninstalling and reinstalling will not install a clean copy, unless you make sure to check the box during the uninstall to "Delete the driver software for this device".    If left unchecked, it will just reuse the existing driver, and if already the latest version, attempts to reinstall the same driver again will not always replace all files since they already exist. Also make sure to install all of the latest Chipset drivers, or better yet, run the Lenovo's ThinkVantage System Update (TVSU) and update all of the drivers to the latest version.      Sometimes it seems to find updates that fix issues that manually updating misses.. I would hold of on any BIOS updates except as a last resort, however, since they sometimes go bad, and when they do, they go really bad and can leave your system bricked.. ThinkVantage System Update (TVSU)https://support.lenovo.com/us/en/documents/ht080136 Good Luck,

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everything on my thinkpad w510-4318-cto   works except trackpad and touch pad buttons and i tryed drivers  and even reinstalled windows 7 pro 64x and doent even work in setup..   is their i can check or do or  do i need to order something 













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Answer:ThinkPad W510 4318-cto trackpad or touchpad buttons dont work

have you tried FN+F8?

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Hi all,please someone can help me to know how much battery autonomy (On Average) of ThinkPad E460?Thanks a lot

Answer:ThinkPad E460 model 20ET004AIX BATTERY Autonomy

Apperently very poor after 5 months of usage (batery life reduces to half)

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Hi all, 
 
I have a lenovo thinkpad E460, whenever I am writing, the following green message appears at the bottom of the page "Enable NX PAD" and after a couple of words "Disable NX PAD". These messages appear even if I am writing in MS Word or in a Gmail email. And of course when the NX PAD get disabled my touch pad gets blocked. I have tried many things that I have been reading in these forums but any have worked. I even made a complete scan to the PC through "Lenovo Solution Center" everything appears to be Ok but the problem continues. 
 
May be a configuration of letters that may enable or disable de touch pad, but don´t know how to set this up.
 
Attached a screenshot for both messages. 
 
Thank you for your help. 
 
Mod:  edited Subject line to add system type
 

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I have a 14 month old Thinkpad E460 i7 with 8GB RAM and 1TB HDD running Windows 10. Lately I've noticed that on starting up the laptop either from off or from hibernation, the Disk Usage is running at 100% for some time often 10-15 minutes before settling down. This is often with minimal transfer rates as shown below. The disk has been defragmented. This leads to a very sluggish laptop when it is at 100%. Trying to watch netflix is almost impossible for 10-15 minutes as the computer just can't seem to buffer the data on the hard disk.  I've checked with a 2 year HP laptop and even on startup disk usage is only around 50%. Anyone having similar problems.  Is this likely to be a hardware or software issue. I've tried updating the firmware to the HDD from the Lenovo website. I've had so many issues with this laptop I don't think I'll ever buy Lenovo again. 100% Disk Usage

Answer:Lenovo Thinkpad E460 High Disk Usage 100%

The quickest way to find out I would think would be to click on the Process Tab in Task Manager and then click on the Disk column's header to sort it to show the processes with the highest disk access at the top.     Knowing what process, or processes are causing the high disk usage, may help you identify the culprit. If you are concerned about the hard disk, you can Right Click on Start, select Command Prompt Admin, and then in the window type:   chkdsk c:  and press Enter to scan the HD for errors.   I will not fix the errors, but if it finds any it will prompt you to run it again in fix mode:  chkdsk c: /f   and schedule it to run on the next boot. Good Luck, 

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 Hi, My Lenovo ThinkPad E460 LAN icon have yellow exclamation, altough there is no connection issue.OS Windows 7 Professional 64 bit.Intel(R) Ethernet Connection I219-V  driver version is 12.13.17.4Tried to search for latest driver, however cant find it.Tried to disable and enable LAN connection, it solve for temporary only and the problem still occurs again.Any solution for this issue, please help.thanks.

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Hi Folks, For Christmas I purchased a UK ThinkPad E460 with Intel HD Graphics 520 and AMD Radeon R7 M360 2GB.  The laptop has an i7 with 16GB RAM and is running 64 bit Windows 10 Home.  Everything is well but I have one question.  I have never had a PC/laptop with integrated Intel and 3rd party graphics cards.  How does the machine know when you use one card over the other? According to Piriform Speccy both the internal LCD and external monitor are being driven by Intel HD Graphics. Is this something that just "happens" i.e. does Windows automatically switch between Intel and AMD based on application? Many thanks Paddy 













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Answer:UK ThinkPad E460 with Intel HD Graphics 520 and AMD Radeon R7 M360 2GB

Hi Paddy,
 
Welcome to Lenovo Community!
 
As I understand that you have a query regarding Integrated & Dedicated Graphics in ThinkPad E460.
This laptop has an integrated graphics processor (IGP) because of the chipset it has use, but also has discrete graphics because integrated graphics lack desired performance.
The R7 series supports automatic graphics switching between the integrated GPU and discrete GPU. Called Enduro, the technology supersedes AMD's Dynamic Switchable Graphics and is similar to Nvidia's Optimus.
"Switchable" means that the computer decides which to use at what time. This means that it can power down the discrete graphics when the display doesn't need them to save battery power, switch to discrete when a game begins, or use the IGP to display the desktop while the discrete graphics are performing non-graphics tasks.
 
I hope the above information helps.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
 
Regards,
Prabhansh
__________________________________________________________
Tap that Kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Good morning to all of you,after a few Notebooks from Lenovo (only Thinkpads for Business and private use) we buyed a new one for my girlfriend.I could start it for the first initialstart (choose Login Name...) and after this i reboot the NB.So.. that was it...If i press the On Button:The fan ist runnig for 2 secondsThe screen ist still black.No beep or anything..Only the "i" from Thinkpad and the FN Key is constantly lightning.If i press the on Button for a few seconds the LEDs goes off, but nothing happens. When i press "on".. the same game..Any ideas?In manual i found a hint for a "reset hole". But where is it?It would be very nice to get a Tipp Kind regardsDaniel

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Hello,the webcam on my E460 is not working properly. Everytime I start the webcam I have to wait 5-10 minutes until it shows a picture. Than the picture is very noisy. After a few minutes the picture gets gradually better. I have deinstalled/installed the newest webcam drivers and every other system drivers are up to date. Do you have some advice? System:E460Windows 10

Answer:Thinkpad E460 - Integrated Camera not working properly

The camera problem is still not solved.I got 2 month no reply from the Lenovo support.Has anybody a tip for me where I could get help? Some other problems popping up with my e460 like slow wifi connection and bluetooth connectivity problems. Should never have bought such a crap notebook

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So I am looking at the onelink pro dock for my E460. The documentation is a bit unclear, what is the maximum possible resolution for a dual external monitor setup with this laptop? 2x4k seems impossible, but is 2x2k possible? 2xfullHD? 

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 Hi, My Lenovo ThinkPad E460 LAN icon have yellow exclamation, altough there is no connection issue.OS Windows 7 Professional 64 bit.Intel(R) Ethernet Connection I219-V  driver version is 12.13.17.4Tried to search for latest driver, however cant find it.Tried to disable and enable LAN connection, it solve for temporary only and the problem still occurs again.Any solution for this issue, please help.thanks.

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PLEASE HELP ME TO FIX THIS PROBLEM (THINKPADE460).i didnt get any idea..
 
Mod Comment: Moved post into proper forum. Edited subject to include model.

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Hi This week my Thinkpad E460 developed an issue, the screen does not switch on after i wake it from sleep mode, the laptop is on, the lenovo red dot LED is permanently on but the screen stays black or switched off. I have to keep the power button pressed to reboot the system for the screen to function again. I have read there are problems like this in the other ranges but i have not found a solution. Is it hardware or software related? Please assist  Thank you

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ALPS ThinkPad UltraNav Driver for Windows 7 (32-bit, 64-bit) v8.216.1616.1. (28.10.2016) r00tp07w.exe.Driver installs well under Windows 7 32bit, but fails to install in Win7 64 bit. Both are clean installs. Seems something is wrong with the driver. It does not find Alps device in 64 bit while it finds it with no problems in 32 bit Win 7. Also, the Intel Management Engine 11.0 Firmware for Windows 10 (64-bit), 7 (32-bit, 64-bit) v11.0.0.1205 (4.5.2016) - ThinkPad E460 r00mu01w refuses to install. It seems to print out some lines in red colour in command line but closes the window too quicly to read them, and fails to install. It also did not have any problems installing on Win 7 32 bit version. Without the Alps mouse driver, notebook is useless.   

Answer:e460 refuses to install Alps ThinkPad UltraNav driver on Win7 64bit

So, nobody can even comment if this driver works in their Win 7 64 bit installs on e460 nor can I reach Technical support here?

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Hi all! The new s430 just arrived, containing some annoying problems :/ . One of them is the following: The Touchpad and the Trackpoint are not working at all. I can t de/activate them in the Win7-system-control. The drivers are up-to-date. Could it be a driver/software-problem? Greetings,Bvbnudel   

Answer:No Touchpad and Trackpoint

Hi Bvbnudel, Touchpad and Trackpoint are indeed different components, there is a little chance that will fail altogether. I would suggest re-install UltraNav driver and check with antivirus programs. For further assistance, please kindly contact local lenovo.UltraNav driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP (32-bit, 64-bit) - ThinkPadhttp://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systemshttp://support.lenovo.com/en_US/detail.page?DocID=PD008370Fred





T61 + X201i

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I have an odd problem.  When I bootup to the login screen, the mouse is disabled.  I can use the keyboard just fine, but I can't move the mouse at all.  It's more of an annoyance than anything, but if anyone knows how to enable the mouse at startup, I would greatly appreciate it. Thanks for your help,--sam

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OK, T60 Notebook and suddenly the TrackPoint and TouchPad stopped working.  I checked under the ThinkVantage tools and they are enabled.  I checked in the BIOS and the device(s) are enabled there as well.  I've had a TouchPad go bad before but the TrackPoint still worked.  Kinda strange both would go down at the same time.  So, in short: 1.  Has anyone out there experienced this and if so, how did you fix it?2.  Does anyone have the part number for a replacement TouchPad (I've searched the site and could find dang near everything else, but the TouchPad) TIA! 

Answer:TouchPad and TrackPoint

They're integrated parts of the palm rest. A cable connects all integrated parts of the palm rest to the machine. So I guess the cable isn't plugged in firmly enough. Remove the palm rest according to the hardware manual and check. If the cable has no problem, contact Lenovo to ask for a replacement palm rest.





RockwillThinkPad T61p 6459A12

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E420S, Cannot get either to work. Cannot enable trackpoint or touchpad in UltraNav.

Answer:Trackpoint and Touchpad

Hi, ezedoh
 
The first thing I would recommend is the removal of the UltraNav driver from the system. This is best accomplished by using an external mouse to navigate the system. To uninstall the UltraNav driver, open the Start menu and type Device Managerinto the Search box, and then press Enter. Once here, double click on Mouse and other pointing devices, and then right-click on the UltraNav device. Naviage to the Driver tab and select Uninstall... from the bottom of the window. Follow the prompts to uninstall and then restart when prompted by Windows. Windows should install a generic driver for controlling the mouse. This should reinstate the touchpad to working order. If not, then continue using an external mouse for now. 
 
Once the UltraNav driver has been removed, I would recommend trying to use the standard Synaptics driver found here. Synaptics is the company that develops the UltraNav software, so there should be no loss of compatibility/features. I have witnessed several cases where this driver has helped others with mouse issues, so it may help yours as well.
 
Hope it helps,
Adam





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I have a problem with my R61. I can not inactivate the trackpoint nor the touchpad, as it should be in the Productivity centre. Once opened the window, I can click on the "inactivate" button, but is does not change anything. So therefore always the trackpoint and the touchpad are both active, which can be sometimes a disadvantage Thank you for any help.

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I suddenly find that both the trackpoint and touchpad are not functioning. they are set to Automatic in the BIOS but the UltraNav shows them grayed out.History:I had recently installed the system update "systemupdate314-2008-5-15.exe" when I had this problem (the key board also had stopped responding). The problem persisted but got rectified after a few restarts. But it now recurs again (though the keyboard is fine now). I also had recently removed the palmrest and tightened the touchpad connection when it had stopped working. It was fine till recently.Can you please suggest a remedy..

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I've had this laptop since yesterday, and all was fine until I started using my Wacom graphics tablet... the tablet itself works perfectly but the Touchpad and Trackpoint seem to have switched off completely [the Touchpad buttons don't work either].Have I switched them off somehow, is it related to using the Wacom? Other similar questions online mention altering settings in Mouse > UltraNav, but this doesn't exist for me. Thinkpad Edge E530cWindows 7 ProEverything should be default settings because I haven't had it long enough to change anything!Makes no difference if on battery or plugged inNo error messages appeared. Any help much appreciated! KtP

Answer:How have I switched off Touchpad & Trackpoint?

http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-67226install the above software. Also check in the Device Manager under Control Panel-> System. Make sure that you have the Ultranav trackpoint and trackpad detected, and there is no yellow exclamation mark.

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Hello all,I just got my Thinkpad T420 two weeks ago. Solid laptop overall, but recently I have some problems with my touchpad and trackpoint. There is a big movemental gap of the cursor when using trackpoint, and the touchpad is unusable. This happened once last week but then it disappeared after I disabled and then re-enabled trackpoint/touchpad, changing sensivity... Yesterday it happened again and this time it wont disappear after applying the same method. I tried updating the drivers, as well as reset BIOS (boot to BIOS -> F9 -> save) but none helped. I'm dualbooting windows 7 & arch linux, and the problem is present on both of the operating systems. This is really frustrating. Can someone please give me some suggestions what I could do to get rid of this annoying bug.Thanks very much.

Answer:touchpad & trackpoint problems

Not sure what a "movemental gap" is...Maybe consider posting a video?

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Neither Touchpad/TrackPoint are working on my R60. I was using it fine about 2 hours ago. Then I drove home when it was in sleep mode, and since it hasn't worked. I have tried to install the latest drivers from System Update under the blue button and also from Lenovo and still didn't work. When I go to check and make sure they are enabled all I get is this:UltraNav has been disabled in BIOS.So when I go to BIOS, it says that it is automatic. There are only 2 options for them. Automatic and Disabled. So what the heck is going on here?Thanks,Mac

Answer:Touchpad/TrackPoint NOT Working R60

Welcome to the forum! Try reverting BIOS to default settings (F9 once you enter it and F10 to save and exit) to see whether that changes anything. Good luck and let us know.

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I have a Lenovo T420s.  I bought it in May 2011 so it came with the Touchpad/Trackpoint driver version 15.2.14.0 (6hgx35ww.zip), which is the one also known for its massive memory leak. In any case, with that driver I am able to use the Trackpoint to navigate somewhere on the screen and immediately use the Touchpad if necessary. I do that a lot - I use the Trackpoint to quickly get somewhere on the screen, and then switch to the Touchpad for finer navigation (e.g. to look for something in Explorer, click on a link somewhere, etc). Every version since that verison has not worked the same.  I am now using 15.3.16.1 which doesn't have any memory leaks.  As soon as I touch the Trackpoint, the Touchpad becomes unresponsive to touch for about 1.5 seconds.  Try it.  Put your left pointer finger on the Trackpoint and move the mouse around.  Right as you lift your finger, use your right pointer finger on the Touchpad and see if it responds. It doesn't - you have to lift your finger and put it down again for it to register your touch.  Previously it would register your finger touch on the Touchpad right away. I'm almost tempted to switch back and deal with the memory leaks!  It makes such a difference with speed of navigation. Anyone else have a similar experience?   

Answer:Touchpad/Trackpoint weirdness 15.3.16.1

By the way, I know that JameZ has posted a few times related to the UltraNav drivers so I am hoping he will step into this thread and see if he's able to duplicate my finding  

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Hi there, I've been using a T400 for around a year now. Previously, I could move the trackpoint and the touchpad at the same time (left hand on the trackpoint and right hand on the touchpad). I reformated, installed the drivers for both, and now if I am using the trackpoint and try to move the touchpad at the same time, there is about a 2 second delay before I get any movement from the touchpad. Any ideas? It is a really big annoyance because even if I am using the track point and stop moving it, and then immediately try and move the touchpad there is still a second where no movement happens, and I have to lift my finger and put it back down on the touchpad before the cursor moves. Thanks,-Ben

Answer:Using Touchpad and Trackpoint simultaneously.

I use the trackpoint and usually have both pad and trackpoint turned on.  Normally, i would have my palm resting on the pad while using the trackpoint.  If the pad reacted to my touch while i'm using the trackpoint, it would be quite annoying because the mouse would move unintentionally.  having approx 1-2 sec delay fixes the problem of unintentional movement.   So I thought it was supposed to work that way...

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I bought a new T61 Thinkpad recently. From the begining I have been having problems with the trackpoint and touchpad mouse. At a time only one works and it is mostly the touchpad. I checked the BIOS setting and it is at automatic for both touchpad and trackpoint. Sometimes even the touchpad does not work. I have to restart the laptop couple of times for something to work. I have tried disabling touchpad in BIOS and end up not having the trackpoint also not work.In the thinkvantage productivity center it says that ultranav is not installed and I downloaded the ultranav update from lenovo website and installed it. Still the trackpoint does not work.I love the trackpoint and I hope some one can help me figure out what is happening.thanks

Answer:T61 trackpoint and touchpad mouse

Same problem..also wish the T61 came with SOME directions for simple functions.  Hope someone replies. Also have trouble getting fonts on certain websites to be of a more readable size.

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Hello, I've bought new ThinkPad t540p recently. I've never used Trackpoint before and found it is very useful. But one thing breaks my happiness about Trackpoint. It's terrible clicking on touchpad.As I know it's common problem. But when I deleted Ultranav drivers and my Windows started using default drivers, I've realized that Trackpoint cursor pointing + Touchpad tap-to-click performance are best of breed. Unfortunately, I've lost scrolling and gestures.Is it possible to configure the same behaviour (Trackpoint cursor pointing + Touchpad tap-to-click) on Ultranav drivers or not? Thank you.

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Heads up to potential buyers.  The X300 trackpoint and touchpad are not fully functional when used with Adobe Illustrator, Adobe Photoshop, MS Access, Remote Desktop, and other mainstream applications.  This is true for both XP and Windows OS.  The built-in pointing devices operate like a mouse without a wheel - you can point and click, but you cannot scroll.  This has been a known problem since June of 2008, and has been brought to the attention of this forum numerous times without resulting in any known action by Lenovo.WFaz

Answer:Touchpad/Trackpoint Warning

Lenovo released a newer version of the UltraNav driver that shows applicability to every Thinkpad except the one I own.  Has anyone tried the driver version 11.1.21.0 (released in August 08) on the X300?  The one installed on my X300 is version 7.0.1602.5 - this one is shown as being the latest UltraNav driver for the X300 in the Lenovo (lack of) Support website.

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Recently I've been having an issue with both my trackpoint and touchpad. sometimes one works and other times the other works. from time to time they both work. it seems to switch when i pull up a new website or open a program. if one works before i open the program then the other will work after i open it. the buttons are the same way as well.. if one set works then the other doesn't but they don't correspond to which pointing device is working.. its kind of random.

Answer:Trackpoint & Touchpad problem

I have just starting having the same problems as well.  It's driving me nuts.  I thought my laptop was crapping out.  Anyone have any ideas what's going on?  I also had the trackpoint touchpad go south on a HP N6400, though in all cases, the Synaptic driver thinks everything is hunkydorey.  I've updated drivers, tried everything.   Whole reason I have a Lenovo is for the trackpoint and if it's going to stop working, then will start looking at a new laptop.





AK

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hello,my touchpad and my trackpoint does not work I opened my thinkpad edge 15 and I saw that the flat cable was very damaging is it AC or other chause and where can I find this flat cable?thank fireoc

Answer:my touchpad and trackpoint is not working

up

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Hi all, I purchased a T61 back in the early part of 2008, I suppose it's been 7-8 months.  Overall I've been very pleased with the unit, but I currently have a couple of quirks: Since the very beginning, upon startup my T61 will intermittantly not recognize the Trackpoint, touchpad, sometimes both, and very very occaisionally the keyboard.   For the most part it's fine, but when it acts up I have to reboot 1-3 times for everything to work.  My other problem is recent, within the last month.  Battery life has always been good until this point.  I was fiddling with the power management settings and came across the Battery Maintenance feature and performed a battery reset - ever since battery information claims my battery can store 11% of it's full charge capacity and it will last at most 15 minutes.  I don't mind having to replace a battery every so often, it's the nature of anything battery powered, but it seems from my perspective that the battery reset *caused* my battery life problem./ Any comments, constructive criticism, or encouraging words are appreciated.  Thanks, Joseph





--There is no mechanical problem so difficult that it cannot be solved by brute strength and ignorance.

Answer:T61, battery and Trackpoint/touchpad quirks.

Regarding touchpad and trackpoint try installing the lastest drivers from the site. regarding battery click on Fn+F3 and click on manage settings and select battery information and see the condition of battery if  it says good then try different options in Fn+F5 like enery-star or maximum battery life.if  it says its not ok contact the support and get it replaced if it is under warrenty.

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Hi Folks, I am running a W540 with Windows 10.  The Trackpoint and Touchpad are not functional.  Any suggestions? TIA,SD

Answer:Trackpoint and touchpad not working in Windows 10

Is it showing in device manager? If so is it showing that there is a problem? Is the ultranav software working? If not you could try re-installing the ultranav software or rolling back the drivers if everything shows that it is fine. Good luck. 

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Hi guys. As you know it's known issue. Almost for year my touchpad and trackpoint is not working. I tried everything. I tried installing old drivers, updated drivers everything.. It worked only first day i unboxed this laptop lol. Any solution for this?

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My left button, both on the trackpoint and touchpad does not respond. I've been forced to use a USB wired mouse to get the left click to work.I did try an MS wireless mouse in the USB port, that doesn't work either.





When the well is dry, we'll all know the value of water.

Answer:Left button, trackpoint and touchpad

I find it difficult to believe not one reply, nada, zip, nothing. I would expect at least one reply to my question from Lenovo. Difficult working without the left tracking button not working and the left touchpad button not working button. Neither of which works. Do I need factory service or what?  





When the well is dry, we'll all know the value of water.

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i really want to quenstion myself why i chose thinkpad instead of an acer kind of notepad which is of just half price. my copy of x201i, has a very serious problem with the touchpad and trackpoint, but unfortunately on the irregular basis. intermittently, the touchpad can become very laggy, even when the computer is totally idle. the summary of the symptom is as follows: - touchpad is laggy, trackpoint is only a little bit less smooth compared to regular state (but still consider usable)- touchpad is deadly laggy, trackpoint becomes notably laggy too- after a while (on average less than 5 minutes), the problem automatically disappear- external mouse and keyboard function regularly all the time- cannot conclude in what situation the problem will occur and disappear, hence cannot replicate in a controlled way  and, i have tried the followings, none of it helps get rid of the problem - re-installed most of the drivers using System Update- uninstalled most of the drivers- reset the system back to factory state (win 7), without any additional software/driver/updates installed- re-setup the system using XP, the problem even occurred when i am still in the XP installation screen (the blue one).  i hesitate to go to the service centre because i know i am going to get nothing useful there, especially when i have difficulty in replicating the problem easily. so just try my luck here and hope someone can help me.

Answer:x201 laggy touchpad/trackpoint

Does it happen if you run on the battery only?

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I am having problems with Trackpoint and the TouchPad.  I had to disable Trackpoint because it was constantly clicking and opening anything it was pointed at.  The TouchPad pointer will not click and open anything, though, oddly enough, it will work if the computer is placed in standby mode for a lengthy period of time. I have reinstalled the original OS and other software several times now, including reinstalling the latest ultra nav driver and have all the other latest updates (BIOS 1.45).   I find it unlikely that this is a Hardware problem, but I have not been able to fix it with the software reinstalls.   Could it be the SSD? Is anyone familiar with these type of anomalies?   Any ideas for a fix? W510 4318CTOQ820 @1.73Ghzwin7 64bitfactory installed128gb SSD12gb ram

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Hello, I have bought a thinkpad l412 in january and suddenly the touchpad & trackpoint are not working. I've have tested under Win7 and Linux both are not working. On win7 when I press fn+f8 an alert appear and say that my ultranav driver is not installed. When I check in bios -> config -> keyboard / mouse -> there is nothing about ultranav or trackpad. Thanks for your help.

Answer:L412 - Touchpad & trackpoint not working

Hi and welcome to the forum m0g,

Check the internal cable and verify it's in place, if so, try reseating it, you can find keyboard and palmrest's removal instructions in the HMM or at lenovo's service video website.
 
Sometimes putting BIOS configuration to default values also helps.

Keep us updated.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Español Visit my YouTube Channel

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