Computer Support Forum

General error msinm.exe

Question: General error msinm.exe

I have XP so general errors are a big thing knowing that XP is supposed to be more reliable and stable so this was something that stood out.

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Preferred Solution: General error msinm.exe

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: General error msinm.exe

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Hi, I'm trying to run this code, which gets information from an access database and then displays it in excel. This runs fine if I set the red text "WHERE IndMotor.KV =" a number, say 4. But I really need to have the query select one of the values from the DISTINCT (Blue) query. I thought I had gotten my variables right, but it seems to not work. If you could help me at all, that would be appreciated.

With ActiveSheet.QueryTables.Add(Connection:=temp$, Destination:=Range("BU4"))
.CommandText = "SELECT Distinct IndMotor.KV" _
& Chr(13) & "" & Chr(10) & "FROM IndMotor IndMotor" _
& Chr(13) & "" & Chr(10) & "ORDER BY IndMotor.KV DESC;"
.Name = "Query from MS Access Database"
.FieldNames = True
.RowNumbers = False
.FillAdjacentFormulas = False
.PreserveFormatting = True
.RefreshOnFileOpen = False
.BackgroundQuery = False
.RefreshStyle = xlOverwriteCells
.SavePassword = False
.SaveData = True
.AdjustColumnWidth = False
.RefreshPeriod = 0
.PreserveColumnInfo = True
.Refresh BackgroundQuery:=False
End With

Dim Mtr1 As Variant
Dim Mtr2 As Variant
Dim Mtr3 As Variant
Dim Mtr4 As Variant
Dim Mtr5 As Variant

Mtr1 = Work... Read more

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When trying to backup photos from cannon zoom browser I get ageneral IMAPI errorWhen trying to use Sonic digital media panel no disc is recognized.

Answer:general imapi error

Are you the only user or is there an administrator?What email client is default? If it is Outlook, change it to Outlook Express or if it is Outlook Express, change it to Outlook.

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Sx100 only 15 months old. All lights flashing and PC indicates "General Error". Turning Printer off for a period of time does not help. Turning printer back holding down the Stop button has no impact. Can anyone help. Does it need to be re-set. If yes - how.

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Not sure which place this need to be placed. I run msn messenger 7.5 and keep getting alert to update - fine. Download update and get unable to install, error code 1612 go to etc and download new version (that is where i got it).
On searching on net for info regarding the above I realise it isnt only me that has the problem. A couple of people also have a problem with updating office which I also have -apparently the install path isnt there.
I wondered about uninstalling both office and messenger. Whilst on the search I came across error kill which claims to fix all sorts of problems. I decided not to complete the scan and have it fix errors until i have your advice. I have scanned my machine and it comes up with hundreds of errors whether it be registry or otherwise, so...
question: how can i over come this error 1612 message
question: how can i update office when install path not available
question: what are your views on error kill.
I post hijack log below just in case it is of use:
Logfile of HijackThis v1.99.1
Scan saved at 08:13:44, on 03/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5296.0000)

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS... Read more

Answer:Error 1612 and General Help Please

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Everytime I boot up I get a general error message "systemboothideplayer" in the Real Player program. What is going on?

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Hello expert out there I have a problem with my system there is this message "General extraction error" everytime I restart my computer. What does this error mean? How can I fix it? any comment will be highly appreciated! Tnx....

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Every time I open the general challenge 6 and China mission 5 I got error appearing on my PC " serrious error " what shall I do to finnish the game ? right now i cannot continue the game even I got relaxed my PC and start to load the last game I played.

Answer:Error during general challenge

Whenever something like this happens to me, I copy the save folder, then reinstall, the replace the folder in there.

Either that, or simply reinstall and use cheats to jump to the level I was last at.

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A few weeks ago I began starting to have to log in with password twice to enter hotmail. Didnt think much of it when it started.

Last friday, my internet explorer was taken over by an anti-virus page saying I was infected and to download this cleaner - it appeared to be a MS look alike so I didnt download but it had reset my home page to "about-blank" and each time I opened IE the same page opened.

I tried AVG but it didnt clear the problem and it has been a long time since I have had a problem I dont really know where to start.

I did try to down load and run some of the packages noted in this forum but am really at a loss where to start to clean up the machine.

I did remember that it may help if I reverted to a previous system point and did this. This has solved the IE problem but since I have not cleaned the system i assume that the bug it is still there and I would like to get it cleaned out.

Can you suggest the best method and programs to use to clean the computer up.

I am reasonably computer literate but not on new things or ones that I dont really understand like this...... hard for old dogs to learn new tricks.

I am running on Windows XP with service pack 3 installed.

The computer is a Dell Dimension E521 Athlon 64 desktop.

Any and all assistance will be greatfully accepted.



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Hi,I had encountered the above error - General Internal Error, while updating the AVG Free anti-virus.Additional message shown below:The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. Context: MSI action failed.Previously, I had posted in another forum, suspecting that there might be malware or spyware. Please refer to the thread in'm being asked to set up this topic in this forum instead.Hope there's someone out there who can help me out on this issue.Thanks in advance!Regards,Tracy

Answer:Cannot run AVG update - General Internal Error

I notice that you have PC Tools Firewall and Security Suite, and now my question is why are you trying to install another anti-virus?

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Hey there,

Recently I built my own PC, and a few days after, I received a BSOD with error 0x000000F4, and this kept repeating at least once or twice a day. It took me a few weeks to troubleshoot (I tried clean installing), but I thought I had got to the solution with a faulty SSD (my boot drive). After claiming on the warranty with Kingston, I received another and installed it, only to find that the BSODs still occurred. I have run memtest for 11 hours and received 10 passes, and I've tried individual sticks in different slots too. Now I really can't think of anything, as I'm pretty new into the PC side of things. My Minidump folder is attached.



Answer:BSOD error 0x000000F4, happens in general use

Post it following the Blue Screen of Death (BSOD) Posting Instructions.
Attach the data in your reply post.

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Kernel-General Errors (Event ID 6):

16/11/2008 8:14:09 PM
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\SystemRoot\System32\Config\SOFTWARE'.

16/11/2008 8:14:14 PM
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\??\C:\Users\wes\AppData\Local\Microsoft\Windows\UsrClass.dat'.
Which are in between DWM crashes :
16/11/2008 8:14:06 PM
16/11/2008 8:14:17 PM
The Desktop Window Manager has encountered a fatal error (0x8876017c)

I'm not sure from when, but dwm.exe is running in high priority once it starts. I've been using vista x64 when it 1st came out, and never see dwm running in high-pri before!! So I'm suspect its priority on resources causes all kind of problems... could this be the SP1 problem, not to mention .net 3.5 is kinda sux!!

os: Vista x64 - SP1
cpu: C2D 3.0Ghz
ram: 6GB
graphic: 8600GT
total hdd space: 1546GB

Answer:DWM causing Kernel-General error!?

Would a System Restore help at all?

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Occassionly either during start-up or just general use, my screen turns black and I get a long beep then two short ones.  I checked the RAM and it was fine.  Any help?  Thanks.

Answer:T60 Error Beeps on Startup/General Use

Benjammn, welcome to the forum, What the error codes mean can be found in the Hardware Maintainance Manual for you model, you can download it from this site. One long and two short beeps normally means problems with Mainboard, Memory or display. If you are sure that your memory is OK it may be worth checking the display connector.

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I keep getting this error when running the Reports section of my Elite Program. Can anyone offer some advice?

ELITE cause a General Protection Fault in module VB40016.DLL at 0016:2D38.


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Aged friend has Epson 1290 printer which was OK up to today.
Now on switch on, flashing green main button printer will not complete initialising cycle.
With his 89 years and failing sight plus crackly phone I think I understand him to say in answer to my questions ---
Green wont stop flashing. Paper wont load. When talked through Control panel to the test page same thing, though a red light shows as well (I believe).
Pop-up note saying General Error STOP OK.
The screen then tells him to turn off, remove all clips, torn paper etc, delete print queue and restart.
I suspect he may need new ink cartridges. He has used lookalikes from the beginning, but though I have had most of these errors myself over the years (currently with an 870 very similar but A4 printer) I am not sure where to begin with his problem.
Searching the net for answers I see SSC service freebie is often quoted, but I would rather take some simple course if you experts know of one?

Answer:General Error Epson 1290

SSC may well be an answer- certainly worth a try.
All so after a certain number of pages have been printed- a 'Service required'may flash up.
This indicates the absorption pads need changing.[or cleaning]much has been written here on this topic'- use the search panel
But as it is a software message it may not be needed as such - but the need to reset the counters.
To do this SSC has the option or by switching off the machine.
holding down a combination of buttons and switching the machine on whilst the buttons remain held down for a number of seconds.
The exact combination of button varies with models.
A good place to seek further help
link text

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I've got an Epson R300, which on switching on says general error, please consult your documentation. "General error Turn the printer off. Remove any foreign objects from inside the printer. Wait a few minutes, and then turn the printer back on. If the problem persists, contact your dealer. Clear all print jobs waiting to be printed from the computer before turning off the printer. Remove any jammed paper, wait a few minutes, and then turn the printer back on." Checked all the above taken from the Epson Reference guide. Also reset the waste ink counter using the "stop, maintenance & power buttons" together.I'm unable to run the SSC Utility program, as this tells me the printer is turned off, which i'm assuming is caused by the error message.Have also checked the waste ink pads, which don't appear to be excessively wet/dirty.Any further thoughts/ideas appreciated.Thanks in advance.

Answer:Epson R300 - General Error

Have you been printing on disks? The left hand drop down tray may not have been replaced correctly in the upright position.

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Hey All, received the error attached yesterday, hopefully you fine minds can help shed some light on the problem! I have attached an image of the original BSOD (sorry for poor quality, was taken with my phone and had to compress it, hopefully still readable). Also attached is all the info from the SF Diagnostic Tool. I have already run memtest, and it came up with no errors, and sfc scnannow (though only to verify) and that was also clear.

Thanks Again

Answer:BSOD General Use, error 0x0000001A

Please fill out your system specs. Click the link in my signature to do it.

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hello people
I am trying to order something online through a site and i get this error message:

A General Script Error Occurred

Error: Error deleting ../docs/acatalog/82Z43Z200Z101ZcableZubr09ZnewmZblueyonderZcoZukA1079875224B14201.cart (No such file or directory).
Press the Browser back button and try again or contact your ISP.

I have tried the site on a friends computer, and he was using blueyonder and got the same error message.

Can anybody tell me why this error is occuring? Is it something to do with my end or their end?

The site assure me that everything is working as normal as they have been receiveing orders.

Can anybody help me sort this problem out please


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I try to play this mpeg file (I believe it's mpeg-4) and it does not play it. It begins the process of getting the codec needed but does not and instead gives out an error. The more info button reveals the error to be C00D11CD. Went to the forums there but apparently to actually post it's not possible at the moment, says it's unavaliable.

More about the issue: I tried GSpot but all informational fields yield a 'n/a'. I downloaded FFDSHOW as one representative in the WMP forums suggested but to no result. I also tried to converting the movie but it was no good as the software wouldn't convert it. Any ideas where to look next and what to do? As always, any help is greatly appreciated.

By the way, any alternative players recommended are welcomed as well.

Answer:WMP General Error- Codecs needed?

Dont you need Divx??

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I'm getting this GPF error when I launch Borderlands from steam. I haven't even been able to install it yet. This is what happens:

If you have any ideas please reply. Thanks guys!

Win7 x64
Phenom II x4 955
ASUS M4A78 PRO motherboard
320GB 7200 RPM 16MB
ATI HD4850

Answer:General Protection Fault Error! (GPF)


I would first try uninstalling and re-installing the game, also make sure your in the admin account when installing.

Update to the latest ATi driver to latest version (including catalyst control center)

Did the game ask you to install DirextX9c? if it did and you cancelled, let it install on next install of the game or get the DirextX 9c Rutimes from HERE as soem games still need a few Dx9 files, I have Modern Warfare 2 and it needed them.

One thing I have seen with multicore CPUs and sume games its to get around a GPF error is to set the CPU affintiy to one core only,start the game and very quickly hit ctrl-alt-del and goto task manager and then processes, then search for Borderlands and right click and set affinity to one cpu only, need to do this very quickly before the game starts fully.

Is this a retail DVD or a paid download from Steam?
Not trying to run it in a Virtual Drive?

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on Iwin or bigfish games I can't play any of my games I get either a general extraction error location ESI or failed to create d3d device or the screen will go black like the game is going to start but it doesn't

Answer:W7 general extraction error location ESI

Did it ever work on that computer and one that OS?Why did it take me over a year to phone in a problem to ATT?

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I was playing online games of Hearts and Texas Hold'em with other players when one night I received a General Error message. The games start to load after finding players and then poof, the General Error message and says to try reloading, which does not work. Help! I love my games.

Answer:Solved: General error message

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I am trying to clean up a laptop for a relative whose daughter used it. She seems to have clicked on all sorts of ad-baits and other programs, which has brought down the overall performance of the machine. I know a re-install would be better overall, but I can't do that right now. I would appreciate any assistance you can provide on how to proceed with this.
The relative first installed Microsoft Windows defender, but I'm not sure what he did. I installed malwarebytes and ran that, and found lots of issues. I quarantined them, which now causes issues when Windows first starts up, and runs sporadically. I disabled anything I couldn't identify under services and also under startup programs. I also installed Avast, but haven't had a chance to run a virus scan successfully.
Here is my DDS log:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17496
Run by Princess at 13:57:00 on 2014-12-26
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2811.1456 [GMT -5:00]
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
============== Running Processes ======... Read more

Answer:Error prompts and general slowness

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first t... Read more

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HI there. I have recently bought Splinter Cell Pandora Tomorrow. I have all drivers, a good spec system.I get this error message :General protection fault!History: FCollisionOctree::AddActor - StartCollision - ULevel::SetActorCollision - UGameEngine::LoadMap - LocalMapURL - UGameEngine::Browse - ClientTravel - UGameEngine::Tick - UpdateWorld - MainLoopSometimes i dont get that, the pc restarts or freezes up.Can you help ...

Answer:General Protection Fault - Error Message...

Maybe a sound card conflict. A similar problem with a Harry Potter game click here

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After clearing a paper jam, the printer lights up like a christmas tree indicating a general error "E". I'm convinced there is no paper residue left. However, I tried to take it apart to make sure. I was unsuccessful with taking it apart. I know it will cost more to repair than purchase a new one. Any suggestions on taking it apart and verifying there is no paper residue or getting to the cause of the general error? Help.

Answer:Epson Stylus cx4800 General Error

Assuming you have not damaged the printer in your "taking it apart" try the following in the order given:1.Using the on/off switch on the printer turn it on and off  multiple times.2.Unplug the printer from the power source and leave it unplugged for a couple of hours.3.remove the software for the printer unplug it from power with your printer manual in hand follow EXACTLY the instructions to reinstall the printer.good luck ,truenorth

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After clearing a paper jam, the printer lights up like a christmas tree indicating a general error "E". I'm convinced there is no paper residue left. However, I tried to take it apart to make sure. I was unsuccessful with taking it apart. I know it will cost more to repair than purchase a new one. Any suggestions on taking it apart and verifying there is no paper residue or getting to the cause of the general error? Help.

Answer:Epson stylus cx4800 General Error

does unplugging it from the wall reset the error codes?

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Been randomly getting BSODs on Windows 10 for a while, and I haven't been able to determine the source, mainly because I've been getting such a range of different stop codes. My PC will also occasionally restart itself or completely freeze. I'm assuming these are related since they started happening at around the same time as the BSODs.

Here is a list of everything I have tried so far:
Ran chkdsk c: /rScanned my HDD using 3 different programs - all tests passed without errorsScanned my memory using Windows and MemTest86 - no errors reportedUpdated my graphics driversUpdated WindowsChecked device manager for any yellow exclamation marks - none were there

Here are the dump files: dump files - Google Drive
Several of my recent dump files aren't there since my minidump folder got wiped for some reason, but you get the idea. Hardly any consistency.

And here is my system info:

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i recently noticed that this error was popping up every time the pc was booting up. it happens only once (right when the PC boots into windows) but, event viewer shows that it has also happened multiple times throughout the day.

is this something that can affect the performance of my PC? i've been noticing odd hiccups/glitches randomly and was wondering if it's something i should try and get rid of.


Answer:Kernel-General Error, Event ID 6; happens every boot.

hello and welcome to eightfourms. did you try running system file checker to see if it will correct the issue .
hoe to run sfc
SFC /SCANNOW Command - Run in Windows 8

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using 6 stations no hard drives booting from network card boot roms. 1 station keeps kicking out of the program and displays run time error 216 at 5.54a1. Not sure what could be causing this, any suggestions? all other stations using the same files on the server do not get this error.

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I am having a problem when I google. Most times a page comes up that says file has been moved to :-. If I click back it goes to the page I was expecting to go to. I try to update my AVG but gets most of way through and comes up "Update failed, General error."
Please can anyone help.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:08:37, on 05/04/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common ... Read more

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I am having nearly constant BSODs. I have uninstalled and reinstalled my AMD drivers several times since that seems to be the culprit more often than not, but it hasn't fixed anything. Any help would be greatly appreciated.

Answer:BSOD during video/game/general use. Please help. Various Error

I just received another BSOD with the error, Attempt to write to read-only Memory. This is the first instance I have seen this one.

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General BSOD issue I had with my old RIG. Usually happened when gaming, but not limited to.

Decided to rebuild to a new rig and issue has followed. Already changed out everything except PSU (750Watt). Issue is still happening on new RIG.

Please see Log files attached:

Any help or guidance would be great and please let me know if you require any other information.

Answer:Bsod general gaming error 0x0000001a

See added file

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today for first time i got this error
event id 5


should i be worried ?
i got this error 2 hours ago
windows 10 pro 64bit with the last update

Answer:Microsoft-Windows-Kernel-General error help

giulia said:

today for first time i got this error
event id 5


should i be worried ?
i got this error 2 hours ago
windows 10 pro 64bit with the last updateClick to expand...

is this account an admin account ?

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When trying to run various programs cant be opened error message states internet security settings changed. files won't open and AOL has no graphics tried to restore numerous dates does not HELP. Games don't load either example: Full Tilt says connecting but never connects.Numerous errors when restarting the computer. PLEASE ADVISE.

Answer:Internet Security Settings General Error

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined below. Use a USB flash drive to download and transfer the tools to the affected machine, if necessary. You might like to run the Flash_Disinfector.exe on the clean machine and the flash drive first to protect against any possible transfer of infection via USB.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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? OS - Vista/ Windows 7 - Windows 7
? x86 (32-bit) or x64 - x64
? What was original installed OS on system? - Vista x64
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - The Vista install was OEM, I purchased the win7 disc
? Age of system (hardware) - 1 year
? Age of OS installation - have you re-installed the OS? - Win 7 was installed in October of 2009
? CPU - Intel Core i7 920
? Video Card - ATI Radeon 4850
? MotherBoard - N/A
? Power Supply - brand & wattage - 450 watt generic

In essence I've had some pretty massive slow downs within the last couple of days and "dead boots" with Windows getting to a blank log on screen or failing to function. This seems to have no discernible cause.

Answer:[SOLVED] BSoD / General Error on Win 7 System

Hi -

Update your Razer Tarantula Keyboard Drivers -

Lycosa.sys Wed Sep 30 00:45:50 2009 (4AC2E27E)
Razer -

If BSODs persist, run the Driver Verifier --

Windbg Logs

Regards. . .




Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 30 03:26:07.419 2010 (GMT-4)
System Uptime: 0 days 15:23:44.433
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by : Lycosa.sys ( Lycosa+b4e )
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 29 03:25:48.757 2010 (GMT-4)
System Uptime: 0 days 9:08:24.770
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by : Lycosa.sys ( Lycosa+1267 )
PRO... Read more

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Windows 7 Home Premium x64
Most recents updates applied.
Office 2010 Outlook

When email is opened and a weblink in the email is clicked

Microsoft Outlook 2010 responds:
General error.
The URL is: http://www.blablabla......
Class is not registered.

It is not possible to open a website from the email.

Tips/advise to solve issue appreciated.

Answer:IE9/Outlook2010: General error. The URL is: ..... Class not registered

Welcome to Seven Forums Wim44. Try this:

Start> In search box type Set your default programs> Enter> When the list loads, click on Internet Explorer> Choose defaults for this program> Under Protocols section check the boxes next to HTTP and HTTPS> Save> OK

Restart your PC. See if that works. A Guy

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I've attached the output from the BSOD tool.

Is Windows 7 . . . - x64 - Windows 7 Pro N - full retail version - What is the age of system (hardware)? = 1-2 years - What is the age of OS installation = 1-2 years

My computer is an OEM from Aleutia PC.
It is designed to run on 12VDC systems and I'm curious is maybe this is caused by a power issue. The PC lives on a boat. My batteries were FULLY charged at the time of this latest BSOD.

If anyone has any insight, that would be great!


Answer:BSOD with general use error 0x01E and RAPPPOE.SYS

Problem Devices:
Bluetooth Device (Personal Area Network) BTH\MS_BTHPAN\7&3972F433&0&2 This device is disabled.
Unknown Device USB\VID_0000&PID_0000\7&360A91C2&0&3 43

The latest .dmp file was from nearly a year ago. Make sure your system is configured for minidumps as in Dump Files - Configure Windows to Create on BSOD OPTION ONE 6. or OPTION TWO 2. and avoid using any file cleaning software after crashes, i.e. CCleaner and/or Windows Disk Cleanup.
For the driver you mentioned, check your Windows installation for corruption.Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

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So for the past 3 months, i've been having general problems with my computer.

At first, I had a failing processor, and I managed to replace it, then I reformatted my system.
But then, I was receiving multiple BSODs after that, brought it to a computer store downtown, and they determined the problem as a corrupt install of Win7, and proceeded to reformat it themselves. I assume they also updated all the drivers, but I'm not sure. And just now, my computer won't wake up after sleeping, I've received a BSOD in the middle of playing TF2, started up the computer again, another BSOD while starting TF2, start up again, about to google a few things, and another BSOD.

Win7 64 bit, originally Win7 64bit as well, this is the 2nd reformat.

The hardware itself is about 1.5 years old, except a replacement processor, which is about 1 or 2 months old.

It's been a few days since the last reformat.

Thanks in advance.

Answer:General BSOD after reformat, error 0.0000000a

Any help is appreciated.

Operating System
MS Windows 7 Home Premium 64-bit
AMD Athlon II X4 645
Propus 45nm Technology
4.00 GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
ASUSTeK Computer INC. M4A78LT-M-LE (AM3)
Generic PnP Monitor ([email protected])
ATI Radeon HD 5670 (Sapphire/PCPartner)
Hard Drives
488GB Hitachi Hitachi HDS721050CLA362 ATA Device (SATA)
Optical Drives
VIA High Definition Audio

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Around 6 months ago I replaced my computer hard drives for additional storage and speed. At some point I started getting BSODs with the error message KERNEL_DATA_INPAGE_ERROR. These errors occur whilst gaming, watching video or generally browsing the web. They may have started before the HDD replacement, to be honest I can't remember.

The timing of them seems somewhat random - they can appear after an hour of usage or several days. I frequently run my computer overnight, sometimes for days on end, without receiving a BSOD, only then to get two in a day.

I've tried numerous solutions including removing one of the drives (I've got two, an SSD and a regular), and just using the other, formatting Windows, switching around HDD cables, running virus scans and more. Nothing seems to make a difference.

I've run numerous CHKDSK scans, without finding anything, and I don't think the drives are failing, they are pretty new.

After some research into this error, the two likeliest causes for my problem seems to be either a faulty driver or faulty HDD. I'd rather not deal with the hassle of backing up and returning my HDD's and I'm not sure which driver to update, so I'd appreciate any help in tracking the error down.

I've filled in my system specs and attached the "DM Log Collector" files. Any help in resolving this issue is greatly appreciated.

Answer:BSOD during general system use, error KERNEL_DATA_INPAGE_ERROR

Hello and welcome Hugh now mate I am just a beginner at this dump stuff but I do see memory corruption and disk problems so I would suggest you run two tests one for the RAM and one for the drive/

The memtest you will need to make a bootable disk / stick and set the BIOS to boot from the optical and it will take a fair time to run- some leave it overnight. see the attached document.
But one thing is very important you must let the test run for at least 8 passes any less and the findings are no good. Now if errors come up straight away then you can stop it - see my pics. Now if there are errors and you have more than one stick of RAM in then you will need to test each stick ie remove the sticks and replace stick 1 in slot 1 and test no errors do the same in slot 2 with stick 1 no errors then repeat the process with stick 2 - that will show up the faulty stick - the other thing is it could be a faulty slot but most unusual.
It is a very lengthy and tedious process but worth it if you have errors.

The drive is easier to do just use this SeaTools for Windows | Seagate it does not take anywhere near what the memtest does

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Good morning. I am a first time poster (with not much tech experience). I just generated a General System Health Report on my HP Pavilion DV6 x64 bit laptop.

Under the results, I receive the following Warnings/Error

Symptom: A service is reported as having an unexpected error code

Cause: One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.

Details: Service exited with code not equal to 0 or 1077

Resolution: Restart the service

Symptom: The Workstation service has stopped abnormally.

Cause: Application Error. Exit code 1077.

Resolution: Restart the service

Could you please advise me as to what this means and how I can fix it? Thank you very much for any assistance you can provide me.


Answer:General System Health Report Error - Please Help

Hi David, and welcome to vistax64.

First, please enter your system specs in the lower left portion of your window.

Then, go to c:\windows\minidump , zip the dump file (*.dmp) and upload it to us we can help.

When you receive the warning, is the system rebooting? Blue Screen?

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Hello, to each and everyone . I am having a problem with my windows xp home edition system. For about a week the computer kept restarting and shutting off by itself. So as a last resort. I attempted to reinstall xp home edition. while i was installing the program, I kept being prompted to skip this or that file because the file was corrupt. Once, I skipped what seemed like millions of file, that I know took 4 hours. The system went to the Windows setup screen, then the next screen appeared was the "General Protection Fault" message. At this point as soon as I turn the system on, the message pops up in less than 5 seconds and nothing on the keyboard works, nor can I do anything else. The computer will not read any disc of any kind. Nothing works. Sometimes the screen may say "EXCEPTIONS" with the same list of error lingo underneath. Is there anyone that can help me get my computer working again. I need help.

Answer:General Protection Fault Error Message

If you can get any of the specific error codes it will help greatly, generally they are in the form of 0x--------, using numbers 0-9 and letters a-f

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well this started a few months back but it didnt really have much constistency in doing it. I could be playing games or just on facebook doing anything even if i just left my computer on not doing anything it could bsod. Also it comes and goes sometimes it will happen a number of times a day and then it wouldn't happen for weeks. I had my computer since beginning of april when i first built it so its relitivly new, it try to keep as many drivers up to day as possible and i always check for windows updates using the windows updater

Operating System: Windows 7 Home Premium 86x 64-bit
CPU= Intel core i5 2500k
Motherboard= Asus Sabertooth P67 rev3
Memory= 8GB (2x4GB) Corsair DDR3 Vengeance 1600mhz
Graphics Card= 1GB Gainward GTX 560 Ti Golden Sample
Sound Card= Asus Xonar DX PCI-E Sound Card
Monitor= 24" ViewSonic VX2439WM Monitor
HardDrives= SSD= 64GB Crucial RealSSD C300, SATA 6Gb/s
Internal Harddrive= 500GB Seagate ST3500413AS Barracuda SATA 6Gb/s
PSU= 800W PSU, Coolermaster Silent Pro Gold 80GA-D3, Modular
Case= Xclio Blackhawk Colour, Black, Full Tower Case
Mouse= Microsoft Sidewinder x8

Answer:BSOD gaming,general,everything error 0x0000003D

Quote: Originally Posted by CarlH67

well this started a few months back but it didnt really have much constistency in doing it. I could be playing games or just on facebook doing anything even if i just left my computer on not doing anything it could bsod. Also it comes and goes sometimes it will happen a number of times a day and then it wouldn't happen for weeks. I had my computer since beginning of april when i first built it so its relitivly new, it try to keep as many drivers up to day as possible and i always check for windows updates using the windows updater

Operating System: Windows 7 Home Premium 86x 64-bit
CPU= Intel core i5 2500k
Motherboard= Asus Sabertooth P67 rev3
Memory= 8GB (2x4GB) Corsair DDR3 Vengeance 1600mhz
Graphics Card= 1GB Gainward GTX 560 Ti Golden Sample
Sound Card= Asus Xonar DX PCI-E Sound Card
Monitor= 24" ViewSonic VX2439WM Monitor
HardDrives= SSD= 64GB Crucial RealSSD C300, SATA 6Gb/s
Internal Harddrive= 500GB Seagate ST3500413AS Barracuda SATA 6Gb/s
PSU= 800W PSU, Coolermaster Silent Pro Gold 80GA-D3, Modular
Case= Xclio Blackhawk Colour, Black, Full Tower Case
Mouse= Microsoft Sidewinder x8

Two issues

1- Your McAffee. I would remove and replace with Microsoft Security Essentials

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Virus, Spyware & Malware Protection | Microsoft Security Essentials
2-The c... Read more

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I've been having very frequent BSOD's for the past 4-5 months now, I have tried as much as possible to pin-point the problem, but they still persist. I am going to take a wild guess, and say it might be memory related, although I wanted to come here just try to see if anyone else could see what's up. It usually just happens whenever it wants, it never happens 1-2 hours after a fresh start, I haven't noticed anything to trigger it specifically. The two errors that keep popping up are: KMODE_EXCEPTION_NOT_HANDLED, and IRQL_NOT_LESS_OR_EQUAL. I talked to a microsoft tech support agent a few days ago, and all he did was delete the all the dump files saved up, and said it'd be solved. Any and all help is appreciated in advanced, and I thank you for your time in assisting me in this issue.

Answer:BSOD issues while in general use, Error: KMODE_EXCEPTION_NOT_HANDLED

It appears your installation is counterfeit, as such I cannot provide support until it has been cleared up.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
Forum Rules

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

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I am working with a spreadsheet that has a lengthy amount of dates. Another user accidently hit a button or something that converted all dates in all fields to general format. The dates can still be seen in the function box, but not in the spreadsheet. I have tried:

selecting a column of dates, making sure they are on date format, and selecting tex to column. No changes

Physically changing the number in the cells to date.

Any ideas or more information needed?

Answer:Ecxel 2003 Date/General Format error

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Hi there,
My Epson R220 printer has been saying for a while that some parts will need a service soon but i have been able to carry on regardless until tonight when i turned it on i got two flashing red lights and an on-screen message saying 'General Error'.
Please can i ask what i can do to keep this brilliant printer going?

Answer:Epson R220 saying 'General Error' with flashing lights?

what i can do to keep this brilliant printer going
Empty the waste ink tank and reset the counter using ssc
See this thread

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I have recently been experiencing several BSOD crashes whilst using my PC and would like some help in fixing this. There appears to be no pattern behind when the BSOD's happen or how they happen, they just appear to happen at random.
The error code for each crash seems to be different, and I've never really dealt with BSOD issues before so I'm not sure how to go about solving this. I have read the forums guidance on this and the requested zip file is attached. Any help in resolving this issue is appreciated. Thank-you.

*Edit: Removing 1 pair of RAM seemed to fix the problem. Thank-you for the help.

Answer:random BSOD during general PC usage - various error codes.

*Edit: Are you using two different pairs of RAMs?

Size 4096MB
Device Locator ChannelA-DIMM0
Bank Locator BANK 0
Speed 1600MHz
Manufacturer 1315

Size 4096MB
Device Locator ChannelA-DIMM1
Bank Locator BANK 1
Speed 1600MHz
Manufacturer 0215

Size 4096MB
Device Locator ChannelB-DIMM0
Bank Locator BANK 2
Speed 1600MHz
Manufacturer 1315

Size 4096MB
Device Locator ChannelB-DIMM1
Bank Locator BANK 3
Speed 1600MHz
Manufacturer 0215
Please confirm it at first. If it is the fact, remove either set right now and see how it goes. If no problem, OK. If problems continue, proceed with the following .......

First of all, free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the... Read more

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Hey All,

I have a couple of general question with regards to learning how to diagnose errors under 'Windows Error Reporting' section of my MSINFO32 text file.

Q1. Am I correct in thinking that all errors spotted in the 'Windows Error Reporting' section of my MSINFO32 text file export, are also going to show up under 'Event Viewer'? For example, if I have 90 errors in my MSINFO32 text file, then will I also have the same 90 errors in 'Event Viewer'?

Q2. Is it normal to have some errors show up in 'Windows Error Reporting' section of MSINFO32 text file? Also, is it normal to have some errors show up in 'Event Viewer'?

I am concerned that after seeing errors, that my PC is 'broken' when it seems to be working fine.

Thanks in advance for all help,

Answer:Windows Error Reporting - Some General Questions from a Newbie

Don't have an answer to all questions but you can check what caused the error if you examine it.

I have only 1 error listed from the other day and I know that application did crash once.

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Have an acer aspire one with xp home sp3 with avg 2011 free and all was working well until today when it tryed updating and it said 'update failed' and under that 'general error'so it ain't successful at updating as it is downloading but is then not completing successfuly.In overview, looking at all the components, under Update Manager it says 'general error' so it is the update mananger that is not working properly.I have downloaded avast free and turned the wi-fi off at the time of writing to be safe even though everything else says there working correctly.Just before install avast and uninstall avg, want to know if it has everything that avg free has and that i do not need anything more than avast and zonealarm firewall.Avg hasanti-virus,anti-spyware which says it also has anti-malware, linkscanner, resident shield, email scanner, anti-rootkit, and identity protection.will avast have all of these components or will i need something extra as excluding firewall?I have kept trying the update process but am have thought that even if i do manage to, if it has done this with me once, it is gonna do it again so as my mum has advised me to, i wanna go with avast, but want to know if i need any others.

Answer:update failed;general error says avg 2011 free?

Avast & Zonewall will be fine. There have already been many postings here about problems with AVG Free !

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First of all I'm not certainly sure if It's the right place to post this issue.

I have a static IP and a VPN connection. I want to reach every IP in the range 192.168.0.X via the VPN interface, and exit through my static IP when reaching any other destination.

I'm trying to route my ip tables but every configuration I try lets me without internet or exiting through the VPN to every destination.

This is a config I tried that returns general failure error while pinging my static DNS ( set in my public and static ip interface (

Is there something wrong in the config? (I know it lacks the proper routing for LAN VPN, I'm just trying to exit through my static IP while on VPN and it fails).

Thank you very much

EDIT: I Fixed it.
By not allowing the vpn to take the the default gateway, i get all traffic to the remote network over vpn, and the rest the usual route through my router.

On the vpn "nic", Network->ipv4->properties->advanced->ip-settings Remove check in "Use default gateway in remote network"
you may close this thread, thank you

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I attached a snapshot of the error I got earlier this month. I ran CCleaner twice and restarted the problem was solved for now. Then I started asking questions about general security threats and how to avoid such threats on another forum. Here are some ideas someone came up with. I would like to have a wider audience to see if you agree with what was said. Some of those sites the poster recommended to me are way over my head when I go there to read about them. Also do you think Ghostery is a good program to have on my computer. If you need a HIjackThis log, let me know. My laptop is now about 4 years old. Thanks.
--; they have a free resources library. They have templates for common operating systems/platforms, so you can just follow the step-by-step checklist and harden your system.

Both US-CERT and Carnegie-Mellon's CERT are fantastic; the former for basics, the latter for more advanced stuff.

Do NOT use software solutions (antivirus, "security" programs): they are almost uniformly crap, and interfere with your use, and harvest your data-- I call them "paid malware."

Answer:Video Hardware error and general security concerns

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Hi All,As mentioned in the topic title, I had encountered a "General Internal Error" when running Update on my AVG Free 2011 Anti-virus.The additional message displayed the following: The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. Context: MSI action failed.I tried to search online for a solution.It seemed that some ppl encountered the same issue as well, and after uninstalling AVG & reinstalling it, it had resolved.Hence, I uninstalled it as well.But, when I attempted to re-install the AVG (with the latest download file), it prompted the same error as well:The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. Context: MSI action failed.In addition, when I tried to run Windows Update, the system also prompted "Cannot be installed".Anyone who can advise me on what I should do next?Thanks in advance.Regards,Tracy

Answer:AVG Free 2011 - Running update gives a "General Error"

Hi musicfanzz, to Bleeping Computer.My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.Some things to remember while we are working together.Do not run any other tool untill instructed to do so!Please do not attach logs or put logs in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can also help.Do not run anything while running a fix.If you don't understand a step, please ask for clarification before continuing with any future steps.Click on the Watch Topic button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum. Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt.Please post the contents of that document. Please download MiniToolBox and run it.Checkmark following boxes:List last 10 Event Viewer logClick Go and post the result.In your next reply, please include: Security Check logMiniToolBox logBesides these error messages, do you notice anything else odd?

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Hey guys, I recently built a new computer that's getting the Stop 000000xf4 BSoD error. It works for like 5 minutes, blue screens, then restarts! I'm not sure if it's a software or hardware error. My motherboard detects everything just fine.I tried running it on a single stick of RAM, taking out the GPU and putting it back in, reinstalling my OS yet nothing works. Any suggestions on the problem and it's solution? I have the dump file attached.

Answer:Stop: 000000xf4 BSoD Error With General Computer Use

Hello TheRedeemer and welcome to the sevens forum. You do have a lot of minidumps.a BSOD expert will look at your problem soon and help you fix your BSOD error's...

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I am having BSOD error frequently. I am not able to give the error log but uploading the zip file containing such things. I am not an expert at this and hence requesting you to help me recover from this error. My PC configuration is as under:
i5-2500k|Asus P8Z77 V-LE|Corsair GS 600 | Corsair Venegeance 16GB (8Gbx2)| XFX Radeon HD 6850 1 Gb |Seagate HDD 2 TB |Dell ST2220L 21.5inch

Answer:Frequent BSOD error in general- not while playing games only.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

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Recently over the past 2 weeks or so, BSOD with the error 0x116 due to atikmpag.sys has been happening very frequently (almost once per startup).
BSOD related to AMD drivers have been happening once in awhile ever since I've gotten the PC (almost 2 years old) but it's happening very frequently, sometimes within minutes upon booting up and sometimes during gaming sessions.
If this helps, my monitor also blacks out within a couple minutes of booting up, and no image is displayed until I restart my monitor, which I believe is due to the display driver failing.
I've tried uninstalling and reinstalling the most recent AMD drivers (16.1) to no avail, any help is much appreciated.
EDIT : it also appears if the BSOD does not occur within a few minutes of booting up, there will be no BSOD for the entire session until the next startup.

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So today my roommate's desktop computer started displaying a Runtime error in regards to the router software we used to setup our wireless network. Specifically it happens whenever I try to start the router setup to configure the network.

The error message is as follows:

Microsoft Visual C++ Runtime Library

Runtime Error!

Programe: ...(x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
abnormal program termination
I've already tried completely reinstalling the software, sadly with no success. The most puzzling part of this problem is the fact that the desktop is the only computer in the house without an internet connection, despite the Network and Sharing center saying that it has one, and disconnecting the router and hooking up a direct connection to it doesn't resolve that issue either. Otherwise the Wi-Fi is working fine for every other computer in the house.

Any potential solutions or insight into this strange issue would be appreciated.

Answer:Router Runtime error and general internet connectivity strangeness

Router software? I have never seen software given for a router.

The way you edit the settings of the router is by accessing the log in page of the router through a web browser.

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Ok, should tell the whole story. I'm trying to play Splinter Cell Conviction on Windows xp sp2 32bit. Yesterday I got Runtime library error, floating point support not loaded, today I installed the game on a different partition and it gave a general protection fault error. Thing is, few days ago I tried 2 versions of windows 7, got same runtime error, so I got back to xp BUT this xp with the errors is different from the xp I used back when the game was working. Do you think it's the windows fault? Should I try a different xp, sp3, that people say it works? I scanned and cleaned my computer so it can't be virus problem. Shall I install a supposed to be better windows? Also kinda taking in consideration that in the past 5 days I've reinstalled my windows around 6 times (was trying to get windows 7 to work).

Answer:General protection fault error and floating point not supported. Need new win?

If all the errors are showing up when running the game on different versions of Windows, ya gotta look at the game. Don't mean to sound obvious, but can you get any support from the software maker?

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I Have followed the instructions on what to post and am really hoping someone can help. Thanks in advance, Corey. Operating system is windows 7 64bit, Processor is Core2duoE8600, MB is p45 platinum 45nm I am attaching a cpu-z report, which should help.

Answer:BSOD during general operations. Seems to happen randomly. Error Report

No sign of memory dumps in the reports. Please provide the info (in RED) in this image:
Uninstall MSI\DualCoreCenter as it's drivers date from 2008
If overclocking, please stop and return the system to default values while we troubleshoot.
Feel free to resume overclocking after the system has become stable again.

SP1 isn't installed, please do the following:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pa... Read more

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Hello, I've just installed a CIS system for my Epson printer and seem to be getting errors whilst attempting to use it. I am informed that there appears to be a foreign object inside the printer and get two orange error lights.

My first question is where can I get a service manual for this printer from the internet for free, one which details how to dismantle the printer so that I can check everything appears to be okay? I've done rather a lot of searching on google for this information, with no luck.

My second is why am I hearing strange noises? The noises are sort of clicky and occur during the proceedure whereby the printer prepares itself to print and at startup. These noises always occur when the print carriage is over the waste ink pad.

Any ideas?

Thank you for your consideration.

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Last week after some Windows updates, my system would no longer start up properly.
Upon startup the desktop would load, and all would look fine, but in fact the system was
frozen and would not respond to any action (even ctrl-alt-del).
I was able to restore to a point before the update and everything worked fine, and each
day when I started up I would have to restore once more to that point or the system would
simply hang on startup.
Figuring the only sure fire way to fix the problem would be a restore to factory settings, I did
so and now am faced with the exact same problem. I have managed to install updates and some
crucial software I need for work (along with Norton for security). But I am again forced each time
I restart Windows to reload a working restore point. The weird thing is, the reinstall of my software
went fine UNTIL I reinstall Norton Security w/BU. Then the system locking up on restart begins
all over again, forcing me to restore to just after the Norton install every day.
I did notice an error in windows update, the following patch:
Security Update for Windows 7 for x64-based Systems (KB2965788)
failed to install and is no longer even listed in available patches, like Update just gave up on it
(the fail listing has the error #Code 80070308 on it if that helps).
 I am stumped on this one! Any help other than "try to factory reinstall again and hope for
the best" w... Read more

Answer:Patch Kb2965788 error 80070308 and general startup nightmares

Installer Unlocker, then install the everything search engine. Watch out for the installer when you install unlocker, it is loaded with crapware. The program itself is solid. Open the everything search engine and copy and paste KB2965788 into the everything search engine, click edit -- select all -- Right click highlighted items. Then select unlocker. Delete all the highlighted items.
Next unisntall Norton from the add remove programs list, then run the Norton removal tool. Reboot your machine.  See if you are able to use windows normally now. You can re-install Norton at a later time, I not suggesting you replace Norton, just as a test remove it so we can see if that is the root of the issue.

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I updated my bluetooth drivers through toshibas drivers update page.

After driver update bluetooth radio and generic bluetooth adabter is stopped because it is giving error code 43.

I have removed to driver and tried to re-install it as the computer finds is during the re-booting but this error is coming again each time without the cure.

Any good advices ?

My computer is running on windows 7-64 bit.

Laptop details are PSK6ME

Thanks in advance.

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I am getting a General Error message, along with a grinding noise when I turn off and turn printer on. Does anyone have any thoughts on what the problem may be?

Thank you.


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Well it seems that I've managed to get infected with something (or somethings).

A few days ago I began noticing a general slowdown of my system. Programs taking longer to load, right-clicking anything having the tendency to lock things up (sometimes temporarily, sometimes requiring a restart), restarts taking ~10 minutes, if they worked at all, for example (occasionally they would lock up mid-restart).

Yesterday it all seemed to go to hell, as I noticed that my audio playback had ceased (using any program, WMP, foobar2000, etc.) Also, while I can get video files to play, I get no audio playback in video feeds as well. On a whim, I rebooted, only to be given a windows bluescreen to the effect of "The Disk is Dirty, Checking...". It ran 3 stages worth of "CHKDSK" and appeared to find (and fix?) a few errors, and then started Windows. (I'm sorry that part isn't more specific but I didn't have enough time to write it down verbatim as it was happening).

Anyway, once rebooted I was greeted with a RUNDLL error that said exactly: Error in C:\WINDOS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll Missing entry:RunDLLEntry.

Also, and perhaps most disturbing, every time I reboot I have to re-enable Symantec Endpoint Protection, which at the moment is alerting me that its file system defense is malfunctioning. [edit: and now, a few minutes later, after no actions of my own, Symantec is reporting all systems go, but Windows Security Center is poppi... Read more

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I suspect I have some malware problem. I am a novice so all I have been able to do is follow your instructions in providing logs using the software you have suggested:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:46:43, on 30/01/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18527)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\aol\1190899225\ee\aolsoftware.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Go... Read more

Answer:.dll error messages on startup, random BSODs, general computer malaise

Hi there,
Just wondered if you tech guys have had the opportunity to look at my post. Would be most grateful for your assistance

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I am helping a person clean up there computer its is full of adware and spyware and God knows what allo.

I downloaded and installed IE-SPYAD
Can't get script defender to open
downloaded spybot but haven't got on the internet to update yet
downloaded adwarese can't update yet but ran and caught 486 items and removed them.
It had 180 Search Asst
Virtual Bouncer
Bullseye network in the add/remove programs and also hotbar I got those removed from add/remove programs
I want to get on the internet and update spybot and adware so I can run them both but can'tm I ran HJT and took some obvious ones out such as Search web Zone and
URL search hook there were 3 of them
search assistant
weird on the web
bullseye network
surfside kick
polka polka
virtual bouncer

My problem right now is this
I am now getting an error in normal mode so I can't do anything, it gets to the desktop but when you try to open anything, I mean anything even tried to run sfc but nothint works the error is this

Rundll32 caused a general protection fault in module KRNL386.EXE @ 0001:0000646e Registers

Everything works in safemode but I need to get that error fixed to continue in normal mode can someone help me? Please

Answer:Windows 98SE- general protection error, can't do anything in normal mode ok in safemo

I did a scanreg /restore and it is running alright now, I will need some help with the hjt log when I get to it again, I am updating adware se and spybot and running them now and then will get a HJT Log and put it up, I hope someone will be willing to help me with it. Thanks

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Relevance 39.77%

I'm getting this error after logging on.

taskhost (3324) WebCacheLocal: An attempt to open the file "C:\Users\username\AppData\Local\Microsoft\Windows\WebCache\V01.chk" for read / write access failed with system error 5 (0x00000005): "Access is denied. ".  The open file
operation will fail with error -1032 (0xfffffbf8).
There are numerous errors like the above in the event log.
This prevents me from executing applications such starting a browser and other applications. I can login as another user and execute the same application.

Thanks for your time.

Answer:EventID 490: Task Category General: Webcachelocal:read / write access failed with system error 5

This issue may occur if you do not have the appropriate permissions assigned to the folder, I
 suspect the user profile is corrupted, you can refer to this link to fix a corrupted profile:
Fix a corrupted user profile

If you have any feedback on our support, please click
hereAlex Zhao
TechNet Community Support

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hi ' being new to computing i need your expert help .
i can't stream in real one player v2 ( or quicktime or musicmatch ) . the error dialogue "general error " appears when i try to open a stream .
cds play fine so maybe not media player problem ??
i use w 98se and ie6 and firebird 0.7 browsers . i've done everything real tech help and their website suggests but suspect the problem may not be with the player but with other software pos windows or drivers or java ?
i'm sure some of you guys will have some suggestions - i'd be glad to hear them - please try to reply with as little jargon as possible as computing only arrived in my world about 4 months ago !!

thanks (and merry xmas )


Answer:real one player not playing ! "general error "

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My system is running Vista Home, FireFox 3.03 w/IE tab option.

After playing a CNN Video and "trying" to play another one, the video screen goes blank then eventually shows an error message " GENERAL ERROR ".

There is no references showing what the error code means or how/where to fix the problem.

The 1st video I play on CNN always plays flawlessly. It's when I go to play another that this issue appears.

What do I need to do to correct this issue ?


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Relevance 37.31%

My system is running Vista Home, FireFox 3.03 w/IE tab option.

After playing a CNN Video and "trying" to play another one, the video screen goes blank then eventually shows an error message " GENERAL ERROR ".

There is no references showing what the error code means or how/where to fix the problem.

The 1st video I play on CNN always plays flawlessly. It's when I go to play another that this issue appears.

What do I need to do to correct this issue ?


Answer:Getting a "General Error" trying to play CNN Videos.......??

Have you fully updated your Flash, Java and Shockwave players?

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I have a problem. Every day I have this error in event viewer, system log:
{Registry Hive Recovered} Registry hive (file):\??\C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\S-1-5-21-4089430802-3287748835-2730757419-1001-0-ntuser.dat was corrupted and it has been recovered. Some data might have been lost.
This error repeats every day at about 3:00AM.
Maybe someone could help me? Thanks in advance.

Answer:Event ID 5 Kernel-General error in Event Viewer


Just curious:
Are you running MBAM Premium (paid version), or Free?If it's Premium, what time does your scheduled daily Threat scan run? (Assuming you are running a daily Threat scan, which is the default scan schedule.) (Dashboard > Settings > Automated Scheduling > Threat Scan > Edit)



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Question: MMC could not create the snap-in, CLSID:{5822
In General - Asked by G.T

"00AA00A8033"Think you meant 00AA00A80033Try this first.Click Start and then click Run. In the Open box, copy & paste > sfc /scannow, and then click OK. Note that you may be prompted to insert the Windows XP installation CD-ROM. CLSID:{58221C66-EA27-11CF-ADCF-00AA00A80033}

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Question: general help

i was registered with ebay but now need to change my email address
problem is i dont have credit card to do so, can anyone help me please.

Answer:general help

Why do you need a credit card?

Just log in with your username & password, go to My Ebay, change your email
address in Personal Information.

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Question: general help

run win98se amd 2000+ 512 ddr memory how do i stop password log in at boot do you stop the internet login screen showing previouse login locationsany help would be appreciatedthanks in advance

Answer:general help

If you have not put a password in from first load of 98 just hit enter key when you see log in. Cannot help on IE as I am Netscape

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Hey Guys,

Ok heres how it goes...My motherboard just recently fried and I sent it back to the manufacturer (Asus). I got my motherboard back about 4 days ago and everything seemed to be alright wit my new motherboard when all of a sudden my computer just shut completly off. I was like O' Crap! I thought my motherboard had fried again because thats exactly what happened when it fried, it just shut off. Anyway I was able to turn the computer back on and everything was fine from then one...I went about thinking this was only a little glitch that may have happened. As I was on my computer today the same thing happened just shut off. I was able to turn it back on again but I'm getting really worried. (I later found out not only my motherboard fried but also my video card) I didnt try to overclock or anything.

I'm not sure if its a power supply problem. (Antec 420w) or if its some kinda setting...but I dont want to be in the middle of something everyday and my computer just shutoff. So can anyone help me please if you have went through this problem or have any idea whats wrong....I would very much appreciate it!


Answer:I Really Need Help (PC In General)

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Question: general help

Can anyone look over my hijack log and point out spyware or other possible risks? Anything suspicious.

Logfile of HijackThis v1.98.2
Scan saved at 7:06:15 PM, on 4/13/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIN... Read more

Answer:general help

These are the only 2 problem entries:

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\AIM.EXE (file missing)

O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)

The first one isn't malware, but is just a case of aim.exe missing. So you can fix that entry.

The second one is possibly a remnant of a spad cws hijack

Do you have laplink?
If so, then this entry is legit
F1 - win.ini: load=C:\WINDOWS\tsi\llwload.exe
This entry is probably unnecessary, but might be required by Netscape (not sure, but unlikely?)
O13 - WWW. Prefix: http://
And there's also one or two legit but unecessary O4 startup items.
However, the version of HJT that you are using is old.
We will need to see a v1.99.1 log to know if there's there any other malware present.

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Question: general course

I am currently doing my A+ course and was wondering if any one could advise me on wich of the two would be better to do after that is complete.

1. MCSE 2003 or
2. Computer Programming Dipl + Intro to C# +
Advanced C# + Software + Intro & Advanced Java

I did the ICDL and my instructor said that the standart A+ would only get you an entry level technician job and that programming would take you a step higher. Would be beter to do the MCSE and then go into programming or should I rather go straight into programming. I am uterly confused PLEASE HELP!!!

Answer:general course

Dear gfxrelay,
I still consider myself a novice although I myself have completed my A+ and Network +, I was considering doing the i net and then the MCSE but have not yet done so. It all depends on your direction.

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Question: General Help

Not a good week for my PCs. I have trouble on all three. Two are directly wired to a router and the third is a wireless connection. All three have the latest virus and spyware protection.

The problems

Computer 1

If shutoff it takes about 10 minutes 10 get to the start pages. I have shut down not needed task.

Many times for internet access it has page not found, that happens for all websites. However the network connection is active. It takes a couple of on/off to change this.

This PC spends most of the day with the hour glass symbol on.
PC 2

Dual process with a gig of RAM. Run fine then got freezes. Ctrl+Alt+del does not work, the PC is completely frozen. Re boot is the only solution. This does not happen often but a couple of times in a week. Usually happens when trying to open an link within a website.
PC 3.

Works fine, but a couple times days just stop for a few minutes. The hour glass comes on and everything stops for about 30 seconds. It reminds me of when a large word or excel file is saving to disk.

This happens couple times each day.
Same PC, I purchased a first grade math/reading CD for my son. I get the following error with the CD tries to load:

Win 16 subsystem has insufficient resources to continue running. Click ok , close your application and re start. This is the only program running and restarting does not help.
I know this post has many issues , I would appreciate any help you can give me.

The one... Read more

Answer:General Help

Did the problems on all three of these computers start the same day?

Loosing power can cause all kinds of problems - corrupt system and other files, etc.

You really need a UPS, not just a surge protector.

In any case, please give us a brief description of each computer and complete error messages if any.

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Question: General

I dont understand the relationship between Kaza Lite,Diet Kaza and Speed up.How are they related and wich shoud start first?

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Ok, this is not a "seeking best firewall" thread, rather few questions and observations.

i've been using TPF for a long tim now (started back with tpf2, then moved on to tpf4, which i'm using currently). i've tried to use newer versions, but they all gave me BSODs usually. happened with versions 4.5, 5 and 6. actually i tried tpf6 recently and it gave me bsod on reboot after installation and worked next boot. so here i am stuck with tpf4 and i'm seeking something better.

i mean i consider it quite nice fw, but i'm looking for some firewall which could do/have things like:
-list of ports where you could select to open/close/filter them - i mean just pick a port, click to filter it and select appz,remote ports/ips that can/can't connect etc.
-connection alert - same thing most fws (including tpf) have, but with some more advanced features

maybe i'm just loosy user, but i consider setting up tpf properly a pain in the ass with all those profiles and objects.

i've also tried kerio (kpf to be exact) and dunno if there was some conflict, but it slowed my system down noticably and the gui used to free quite often, so i uninstalled that one.

note: don't offer any hw solutions as that's not an option for me

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I really need some help from any of you out there willing!!! I am mom of four small children, I know the basics of computers. My husband is an IT programmer. He knows obviously way more about computers than I do. I have found some things on our browsing history on our home PC, and on his iPhone and iPad, but I'm not appropriate for a married man with four children at home. I have confronted him, he told me he's not doing anything wrong. I don't believe him!! No I know that he's a tech guy so he's one of your own, but if not for me please for my children ... help me figure this out. We run Windows 8 on our home PC. We have Firefox, Yahoo , bing, Internet Explorer, pretty much every web browser out there installed on the PC. I have tried to look at the cookies and that the cashed history. But I don't know what most of it means. Is there an easy way for someone who does not know the ins and outs of computers to figure out the browsing history on the home PC. And is there anyway to tell if things have been deleted, or if a private browser was being used? If anybody has any advice or anything to help me please I would greatly appreciate it!!!

Thank you in advance!

Answer:Need some general help. PLEASE!!!!

Sorry we are unable to help with family situations.
Any advice we offer would likely make the situation worse.
Best advice is seek marriage guidance counselling
Topic closed

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I read once you uninstall whatever version of IE you have,the previous version is automatically installed.Ugh.I want it out completely.I just use firefox & don't want any other browsers.One is enough for me & I don't want other browser services taking up cpu/RAM usage when I don't even use it.

Answer:Is their any way to get rid of IE in general?

It's pretty much integrated into the system but you can disable access to it and it's just like having it removed from the system. Just go to start>Default Programs>set program access and computer defaults>click on custom>then uncheck the internet explorer box.

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Question: General help

Hi there, I was wondering if anyone could give me some advice.I had a 5 year old Toshiba laptop running on windows vista basic and it crashed, I tried everything but couldn't get it working so I contacted Toshiba and they said Id have to get a recovery disc sent out from them at a cost of $30 to get my computer working again, instead I took out the Toshiba sata HDD and re-cycled the old laptop. I then went a bought a netbook running on windows 7 starter and also bought a usb Caddy, ive put the HDD into the usb caddy and plugged it into my netbook, it recognized the HDD in the hardwear and devices section of windows when I plugged it in, but when I try to open the files i.e. music, photos I get a message saying I have to format the disc before I can use the usb mass storage, but someone told me if I do that it wipes the HDD of its contents, is this true and if so how can I get the data off of the old Toshiba HDD and onto my new netbook. P.S. im a novice when it come to computers, so basic talk would really help, thankyou.

Answer:General help

It's true & likely the hard disk is damaged.  If you have not made backups of your music & photos, they are likely gone forever.

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Question: General

Hai everyone. I am new to this forum. Can anyone tell me the latest software courses


Hi lisaedward...

Not exactly sure what kind of courses you are looking for. Do you mean online training of some kind?

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Question: Just a general log

I was wondering if anybody could tell me if there is anything In this log which is out of the ordinary, things I should remove, my internet has been running really slow lately, so if it wouldn't be too much trouble, could you guys give me a hand. :major

Answer:Just a general log

Welcome to Majorgeeks!

To your question ..yes there are a number of things that are problems, but since HJT was save to the desktop and not may be missing even more.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
new... Read more

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Question: general.dx

I have downloaded HJT and ran the application. The following are the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:18 AM, on 2/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program... Read more


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Question: General

hai everyone. I have one problem while updating my windows 7. Often the data are getting corrupted. Any suggestions.


Hi and welcome to TSG, I assume you are referring to Windows Updates in which case please follow this guide:

Step 1: Verify the relevant Windows Update services
Click on Start, type services.msc in the open box and click OK.
Double click the service Background Intelligent Transfer Service.
Click on the General tab; make sure the Startup Type is set to Automatic. Then please click the Start button under Service Status to start the service.
Please repeat the above steps with another service: Windows Update

NOTE: If one of the two services is missing, please let me know.

Step 2: Rename the Windows Update Softwaredistribution folder
One possible cause is that Windows Update's temporary folder contains corrupted files. This step will remove the Download folder, which contains the update installation files. After renaming this folder a new one will automatically be created. This will have no negative effect on your computer's performance.

Click Start and type cmd in the Search box then right click on cmd in the pop up and select Run as Administrator. This will open the Command Prompt window, at the Command Prompt, type net stop wuauserv and press Enter (Leave the Command Prompt open).
Click Start and type %windir% in the Search box and press Enter.
Double-click the SoftwareDistribution folder.
In the opened folder, rename the folder Download to Download.old.
Go back to th... Read more

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I'd like to know if anybody knows of any software EQ I can download to give me an equalizer for my computer.

Some windows computers come with one built in to the sound preferences, mine doesn't. I'm assuming it has something to do with the motherboard?

In any case, the sound preferences list a bass booster, but I want to REDUCE the bass from my very out of proportion sound system, and there is no way to reduce the bass levels with that setting.

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I have an Acer 3620... it has developed some issues. Seems to not shut down properly and has some missing reg files, and some time does not want to turn on and other times it works fine.

I cannot find my restore disk and am not crazy about buying another, so I am looking for a second option.

Is there any way to download an XP recovery or some repair program?

Answer:I need a general fix up

No way to download an XP recovery disc legally.
You have to pay for it... I think it's about time MS started giving them away... haven't they made enough money yet ?
there are lots of tuneup programs out there some good and a lot bad, so be careful and do your research
I have been using tuneup utilities for 18 months and like it very much;
there are a lot of free ones that do little things for you also.
this is a great site to find all the things you need, you should read and read the posts till your eyes fall out, that's what I have been doing for 8 years.
PS. if you hang out here long enough you will find what you need for sure

Important; you should backup all your stuff ASAP as this about the time your system may crash...


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Question: General IE ?

Where is the setting to always have "Internet Explorer in the full screen mode" in the settings on WinXP ?


Answer:General IE ?

Always fullscreen, as in using the F11 key?

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It is essential that you comprehend the employment prerequisites and present yourself in a way that suits the occupation. Concentrate on clarifying your aptitudes and how they will be useful in the employment that you connected for.

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Question: general

normally in windows , we create shortcuts to various programs and folders,
when we delete the original programs and folders , the shortcuts dont get deleted, it would be nice if shortcuts also get deleted when the original is deleted


Hello Abddba, and welcome to Seven Forums.

If the shortcuts were created when the program was installed, then they will be removed automatically when the program is uninstalled through "Programs and Features".

Any manually created shortcuts will unfortunately have to also be manually deleted though.

The free program ShortcutsMan is good to help find broken shortcuts if you do not remember where they are though.

Hope this helps,

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My machine has problems.

I don't even know where to begin. I have read topic after topic, forum after forum. After much beating my head on table, rubbing sandy stuff from eyes, and all around aches and pains from trying too on my own, I finally made that life saving decision..... To ask for "HELP"!

My machine does it all.... freezes, crashes, seems to go where ever it wants, when it wants ([email protected], sounds like me in my early days. Sorry Mom and Dad!).
I think that it has "Drives driving drives that should not be driving in the first place".

Is there a general starting point? A full check up? The whatsover? Takin it from the top?



Answer:All around help in general.

A good starting point...would be system manufacturer and model?

Does the system boot?

Can you boot into safe mode?

Have you any error messages you care to quote exactly?


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