Computer Support Forum

random restarts and hanging

Question: random restarts and hanging

Hey guys I have quite a problem. My PC (running Win XP) started to reboot by itself on Saturday. I tried to isolate the problem but the shutdowns became frequent. I decided to format and reinstall Windows, it took 3 days of trying before i finally got through. I was getting stop errors and it was frequently freezing. Its a problem when you memorize your Windows CD key because you entered it so much. I finally got into Windows today (Monday) and it started freezing again. I kept restarting and trying to get a little work done each time, IE installing Mc Affee, Ad Aware and updating Windows, Needless to say it was a very trying and difficult process. I got the "The system has recovered from a serious error" message three times. After the last restart I decided to get some help so I turned to google (on my secondary computer) and you guys came up, I was wondering if you have any suggestions for what i can do next. I know the info on the hard drive is lost and i am not against formatting it all. I currently have it partitioned 30, 20, 10 and have formatted the 30 and 20 sections. I have never had this much trouble with the machine and it just started having problems this past weekend. I don't know if i can get in to run any fancy programs to see what is wrong, I just want to know how i can clean it all out and start anew. Any help will be very welcome as I am at the point of throwing the computer out the window!

Relevance 100%
Preferred Solution: random restarts and hanging

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: random restarts and hanging

9 more replies
Relevance 54.94%

Hi guys

having a big issue with my new computer here, it started when i installed Grand Theft Auto 4, everytime i tried launching the game on Steam/in folder. My computer restarts itself straight away each time! Later on i notice when i left the computer on while i'm sleepin the computer restarts itself sometimes too. Once a BSOD appeared.

I had no other issues with all the other games, til i bought and installed Dead Space today, again the same problem! Restarts when i click Play again!

I have attached a zip file of my minidump if that helps

Any help in resolving this would be most appreciated.


Answer:Windows 7 PC restarts itself when launching certain games/restarts itself on random

My PC started to restart itself randomly a while ago, but I honestly couldn't tell you what caused it because I dont know! I opened her up and looked inside and checked all the connections (with some I disconnected and reconnected to make sure they were on right) and after that... no more problems! Strange and unhelpful I know... but might be worth checking your connections.

3 more replies
Relevance 54.12%

Hi guys

having a big issue with my new computer here, it started when i installed Grand Theft Auto 4, everytime i tried launching the game on Steam/in folder. My computer restarts itself straight away each time! Later on i notice when i left the computer on while i'm sleepin the computer restarts itself sometimes too. Once a BSOD appeared.

I had no other issues with all the other games, til i bought and installed Dead Space today, again the same problem! Restarts when i click Play again!

I attached 2 halves of my minidump, 2nd half on the next post

Any help in resolving this would be most appreciated.


Answer:PC restarts itself when launching certain games/restarts itself on random

heres the second half of my mini dump


2 more replies
Relevance 53.71%


I keep getting random computer hangs could be once a month or 10 times in a day its really random when it does it. In between these I have been getting equally random BSOD, I could be playing a game or surfing the web or nothing at all and it will just BSOD, with code 0x0F4 every time.

I am presuming the two problems are related so hopefully solving the BSOD can sort out the random hanging.

I know this code is a hardware/driver issue so I have ran memtest for 8+ hours on several occasions with no errors detected at all so I don't think its a RAM issue. I have also ran Prime 95 for several hours with no issue. I also believe I have all latest drivers and bios installed.

Any help would really be appreciated to finally solve this issue, thanks!

Answer:Random 0x0F4 BSOD + Random hanging

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8008364910, fffffa8008364bf0, fffff800035d9270}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner

0xF's can often be symptomatic of HDD errors. Run the DOS version of SeaTools - run both SHORT and LONG tests, and report back.

SeaTools for DOS and Windows - How to Use

8 more replies
Relevance 52.48%

Hello everyone,
So I think by now, this problem has already been reported several times. I hope in my post, I can try to collect all the previous posts and what I've learned from them and put it all in one post. Yes, the new Dell XPS 13 (9360) models is confirmed to have a persistent issue of randomly shutting down and attributing this issue to an "ASF2 Force Off” in the BIOS event logs.
I myself own a Dell XPS 13, and yes, it has the same issue. Here's what happened on my end: I bought a new Dell XPS 13 nontouchscreen with 8GB RAM on October 31, 2017. And it arrived and worked well for about a week before randomly shutting down for the first time. I thought it was just a one-time thing, so I kept using it. Turns out, it shut down again and again in randomly moments every hour or so for the next 2 days, so I know it is definitely an issue. I ran an F12 Hardware Diagnostic along in Thorough Test Mode and a Dell Hardware Diagnostic, and the results were that no hardware issues were found, so I know it’s not a hardware issue. I ran a virus-scan just to check that one off the list. Interestingly though, I ran a Dell "Repair" option in the F12 menu, and apparently, there were some unrepairable issues found. Anyways, I got sick and tired of the problem, so I wrote to Dell Customer Service, who replied by sending me a "replacement" model. Meanwhile, I looked at the BIOS event logs and turns out the problem was attributed to an ASF2 force ... Read more

More replies
Relevance 52.07%

I am typing this original post from my cellphone because that is where I wrote the blue screen error finally once it started happening frequently, just today so please do forgive me if I am missing anything but I'll come back on my Desktop and try to finish anything needed in the post once I submit it from my phone.

Here is the error message:
0x0000001E (0XFFFFFFFFC0000005, 0XFFFFF80003281DC2, 0X0000000000000000, 0X000000000000020)

I will let you know right off the bat that I am definitely not a techie so this is all very confusing to me. Please any help would be extremely appreciated!! Thanks again I'm advance!

Now before I came here to post, I did do a few hours of research and eventually took the following steps.

1. I have reinstalled my Nvidia Graphics Driver.
2. I have deleted, uninstalled, cleaned up a great deal of space on my desktop.
3. I have used Safe Mode to enter my Device Manager where I looked at my Network Adapters and made sure that all of them were up to date, this was easy because I only had 3 network adapters. The first two were both up to date. The third one is "Microsoft Virtual Wifi Miniport Adapter" which wouldn't allow me to update because it said it was not from a "trusted source" and windows didn't want to authorize. For this reason I just right-click and Disabled it.
4. I have run SFC /scannow from cmd as Administrator. The results:
"Windows Resource Protection did not find any integrity violations... Read more

Answer:BSOD Random and Random Restarts, Help plz! (STOP: 0x0000001E )

Hello oksm08, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

1 more replies
Relevance 51.66%

I am at my wits end and need help! I am a photographer and need my laptop to run smooth in order to keep up with editing.
HP Envy laptop Running WIN10, NVidia GeForce graphics
I have been having issues for a few months, I uninstalled all my old virus/maintenane programs and installed AVG antivirus and PC Tune Up
Got things running smoothly for a couple weeks, then bam, slow computer again
Hard drive was nearly full, removed over 400G of files, ran defrag, little improvement
When running PS and LR will run smooth for a bit after restart, butt hen gets laggy and restart is again required which helos about half the time.
I KNOW there is something going on that I am missing and after exhausting my own resources I need help!
Had a warning come up 2 days ago about a trojan attached to a canon image browser program I NEVER use, quarantined as suggested. AVG is not picking up anything after multiple scans

Answer:Sluggish response times, computer hanging, multiple restarts required

ALSO - I wanted to add after installing WIN10 I can only acheive a complete shutdown by holind down my power button. If I shut down from the wondows menu, the screen goes blank like its shutting down, but my power remains on indefinitely. Not sure if this is related but figured I would add it

18 more replies
Relevance 51.25%

Not able to recover and restore Lenovo V100 (WinXP professional) ; restarts after hanging at line mup.sys in safe mode. Problem started occurring suddenly after restart of the laptop.Windows XP start page (With dots moving) came up and I tried to restart the laptop in Safe mode. It stopped at a line mup.sys and after a while restarted automatically.Tried with inbuilt lenovo recovery and restore option.. but in vain...each screen is very very slow.. I tried patiently (With restore back to factory settings options) but finally I got message that restore failed. Can any body please help to me to resolve the Issue. I'm new to Tokyo and dont know any servicing center here :-(...Any body from Tokyo ? can you tell me where the service center is here in Shinagawa? Thanks in Advance....Swami 

Answer:Not able to recover and restore Lenovo V100 ; restarts after hanging at line mup.sys in safe mode.

Call Lenovo support in Japan and ask for a set of Recovery disks for your machine. Japan --Desktops 0120-000-817Notebooks 0570-064-4009AM - 6PMEverydayExcept Second Sunday of the month, Year end   

1 more replies
Relevance 51.25%

I have no idea exactly what the problem is but I can bet, judging by the symptoms that its some form of malware. I didn't notice anything out of the ordinary until yesterday afternoon when a breaker in my suite went off which turned off my pc. I restarted it like ten mins later and it seemingly restarted fine up until it got to the point of loading the desktop which it stopped and would just hang right after the taskbar would appear and i would try to Ctrl/Alt/del and that didn't even bring up task manager half the time. I then tried to load it in Safe mode which worked so when I was unable to pinpoint the problem in event logs I thought I'd attempt to system restore but when i tried it said that system restore was turned off and cannot be turned on in safe mode. I know for a fact that system restore has never been off not as long as I've had this PC.

After that it took several attempts before finally loading the desktop and I notice that the Avast icon has an x through it and when i opened the program I was unable to choose the "fix" option or enable any of the shields. I uninstalled and reinstalled it and still have the same issue so as of now i have no antivirus

Another problem is that when I try to access control panel from the start menu i get an error that says something about "windows cannot find "null"....." I can however access it through the desktop toolbar though.

I did the required scans however ended up stopping ... Read more

Answer:[SOLVED] Avast suddenly disabled, several restarts, windows expl. hanging while deskt

???,???,????BUMP PLEASE????,???,???

1 more replies
Relevance 50.02%
Question: random hanging

Hi I`m using Xp home, AMD athlon xp2000 (1666mhz), 40gb Hd,256 mb Ram, geforce 4 video card.
My problem is,,,I have played counter-strike 1.6 online for ages, recently it started hanging mid-game (usuallywhen shooting/talking) so I re-installed (and even defragged my hard disk) but problem got worse, I can play for only a few minutes now. The thing is, now my pc has started to randomly hang while i am using other applications or searching the web. As well as myself their are 4 other people using my pc (each with thier own log-on) and they are experiencing similar probs. Each time my pc hangs I have to restart and do a disk check but it reports no errors!!! So what do you think the problem could be? a corrupt file/disk? I`m at a loss and ANY help would be appreciated.
Ps; Ive ran Kaspersky pro 5.0, Spybot, Adaware pro and Crapcleaner as well as microsoft antispy, so its not virus/malware related.

More replies
Relevance 50.02%

ok the facts in no special order
running xp sp2
hanging regularly (4 or 5 times per hour)
usually when on line not always
cant see diddly squat in event viewer
no conflicts in device mgr
tempted to format but if hardware issue wont solve problem
xp cd is cracked so would have to go back to 95
net thru demon - speedtouch 330 router
no other error messages board at 55 degress cpu at 45 degrees
help please or its going out of the window
amd athlon 2800
512 ram
well dodgy mouse socket !!!!! (clutching at straws)
am typing quick b4 it does it again !!!!!

Answer:another 'random' hanging pc

run anti virus software protection and spyware also trun computer off leave for 30 mins all advice i can give

2 more replies
Relevance 50.02%

Hi, I did a quick google search of laptop tech support forums and this was the first place and seemed great after looking around for a bit. I have been having this problem with my laptop and have no idea how to fix it. Google didn't help me at all.

My problem is that my laptop hangs randomly for about 5 seconds and then goes back to normal. Its a great laptop spec-wise. This has basically been happening since I got the laptop... I should have taken it back to the store but now I cannot because I am in a different country.

Samsung NP700Z5C-S01UB
Intel? Core? i7-3615QM Processor
1TB Hardrive
NVIDIA GeForce GT 630 M

I don't really know what other info to put in but will gladly do it.

Thanks in advance guys.

Answer:Random few second hanging

Please some help, thanks

2 more replies
Relevance 50.02%

Hey peeps
My HDD randomly hangs randomly.
When I try to access it from file explorer, the explorer loads in some of the folders in that hard drive, but then the loading bar loads slowly and eventually never loads. The HDD then hangs and after that, I can't access the HDD until I restart. Sometimes, when I'm playing games that are installed in my SSD, my whole PC would crash. My cpu temps never go over 50, I used to get Watchdog violation BSOD but I upped my voltage to 1.35V and I'm not sure if that stops it or not, but for now it's working.
I tried scanning PC for viruses but no luck :<
also: no BSODs happen. the pc is just hanging and I can't do anything until I restart.

My specs are:
Biostar Hi-Fi A88W 3D motherboard
AMD athlon 750k
some crappy psu that works fine
vengeance ddr3 ram (8gigs)
Crucial m500 240gb SSD
WD caviar blue 1TB


Answer:Random hanging while doing almost anything

Try this:
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.
5. Report the output from the command window once it finishes.

Now try this:
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run.

More detail: Disk Check

9 more replies
Relevance 49.61%

Started getting random hangups with windows 7 x64 home premium about three weeks ago. Nothing special happened that I know about. No updates, no new software/hardware. Usually to my recollection has only occurred while browsing the internet, not while using office or other software. When it does hang it will do so from 30-60 seconds, webpage wont load, cant open others. At first I thought it might be just my browser so next time it happened I tried to open any other programs, with the result that they all hang and only open when the 30-60 seconds has passed.
This happens at any point, even with a single tab or website opened up. I have a two drive system with my D:\ set for logical only, no dual boot.
C:\ is main OS running on Corsair Force 3 SSD 256GB with 90GB free
D:\ has been having some issues with bad sectors, but no programs are installed on it, just basically photos and videos. Its on the list to be RMA'ed
Other things of note I guess would be 16 GB of DDR3, CPU AMD Phenom II x6 1090T
What is interesting is I can still interact with programs that are open, except internet tabs (Chrome in this case), type but cant open, close, what not.
Trying to figure this out.

Answer:Random system hanging


Kindly follow the below mentioned steps which could fix the issue:

Run a test on the Hard Drive to confirm functionality. If you get any error code, make a note of the error code.

Check the performance in safe mode/ Safe mode with networking. Proceed to next step in case the performance still lags.

Check if the antivirus software has detected any virus/ malware/ spyware, if yes proceed with the Antivirus/Spyware/Malware troubleshooting.

Limit how many programs run at startup by using “Autoruns” or “msconfig”.
Auto Runs:

Try running the below mentioned troubleshooters which could fix the problem:
If the issue still persists, then try creating a New User account and check if the symptom appears in the New User account or not.

3 more replies
Relevance 49.61%

I have a 7742-CTO purchased December '07. It has Nvidia Quadro NVS 140m, preloaded with XP Pro. Now that is out of warranty, it has started randomly freezing. It doesn't matter if the R61 is plugged in or on battery, being used or idle, time of day, etc. This is typical scenario: I look at the Windows time in the system tray and see that it is incorrect (stuck at time of crash), mouse is movable but the next click will freeze/hang the system. Only fix is hard reboot. The freeze frequency has gone from once/week to several times/day. Next, let me say that I have a lot of technical experience with PCs. The BIOS and drivers are all the latest from Lenovo. All critical Microsoft updates are applied. I have scanned for viruses and malware as well as scrubbed the registry. In addition, here are some of the other tactics that I've tried: 1) Fully tested RAM2) Tried different RAM3) Swapped AC adapters and tried both battery inserted and battery removed4) Different hard disk drives5) AHCI changed to compatibility mode6) Removed, inspected and cleaned fan-heatsink assembly7) Redid thermal conductive grease on CPU and GPU8) PC Doctor diagnostics on the system turned up nothing9) Disabled Nvidia startup items and NVSC Service I even tried diagnostic startup using MSConfig and minimal startup items and it still freezes. I suspect that the NVidia NVS 140m GPU is bad. Anyone out there with similar problems? 

... Read more

Answer:R61 random freezing, hanging

No one responded but the problem is solved. The R61 was having thermal issues. I installed ThinkPad Fan Control which is a 3rd party freeware utility and set it up to keep the Intel CPU and Nvidia GPU at reasonable temps. No more freezing. Not sure why Lenovo's stock set up was not able to prevent overheating but the laptop is rock solid now.

3 more replies
Relevance 49.61%

EDIT:: I'm not sure if I am putting this in the right forum, as I am running Vista but feel like this might be a hardware issue. Please let me know If I should delete and repost If it's in the wrong place.

I'm having a very strange problem on a brand new buildup with all new parts, cables, monitors, and everything straight from newegg. I think that the problem is with the OS but if it turns out to be hardware sorry for posting in the wrong forum and hopefully I can get it back to newegg asap!

What happens is my box just hangs. Randomly and all the time. It does seem to do hang more when gaming (as of lately), but it was doing this for a week before and started the second day of running. Now when it hangs there is no BSOD. The first sign of the crash is the audio spikes up in volume, begins to loop until eventually sounding like very loud static. Next, the video looses resolution and dots appear everywhere covering both screens. The mouse does not move, and the keyboard does not register. I am left having to forcefully turn reboot the system.

After rebooting it may run for a few hours but never more. This happens multiple times per day and seems to be happening more frequently and in less time. Also, I have just began gaming a few days ago and this seems to agitate the crash as well; generally I can only play for five minutes without a hang. Hanging is also inevitable when I try to let my system idle.

Any help would be much appreciated as my parts approach the 30 d... Read more

Answer:Random Crashin/Hanging

I had a similar problem a few months back - but didn't then look at event viewer - so it may not have been identical.

The problem turned out to be overheating of the cpu - the Intel cooling fan had come away from the processor due to one of the fixing pins being detached.

Check your temperatures.

3 more replies
Relevance 49.61%

Okay, bear with me because I have little knowledge with regards to computers.

So I noticed it happen a long ways, few months back, but one time it hanged and I resetted and it was completely okay from then on. Considering it happened only once, I stupidly believed my friend that sometimes computers have little slip-ups. Ugh, wrong move. I'm so sorry. This is probably going to be a story of neglect, so now I need help.

Now, recently, it would hang a few times at random moments. Sometimes a little after start-up, when it's loading all the programs from the start, at some times a completely random moment. I would restart it, but sometimes upon pushing the restart button, it would sometimes turn off, then turn on again, and sometimes (everything is so randomly patterned) it would turn off. I would cut the power completely, wait a few minutes, and possibly try again. By now I'm getting more and more anxious as this action increases at every moment.

Googling does little help since 'hanging' computers is such a broad broad topic, but I think it might be a hardware issue?

I'm not sure how to clean my CPU since admittedly, I don't want to touch anything in case I screw up. I know well enough about static and all that but I am not in a country that provides all the computer parts and necessities in the world. Heck, canned air was just newly introduced here. It's a real pain.

In any case, could I ask anyone for a little assistance?

I'... Read more

Answer:Random Computer Hanging?

Go to safemode (F8) on early boot up and disable Automatic Restart.Download SecurityCheck.exe from Here. Run SecurityCheck and follow the instruction from inside the code box.. When the scan is finished, a notepad will automatically open as check.txt Please copy and paste the contents here on your next reply.

15 more replies
Relevance 49.61%

I just got back from LA, and like any person would, I went straight to check my email. After around 30 mins of reading through mail, the entire screen froze. The mouse wouldn't move, the loading bar just stopped, etc.
After around 10 mins, everything unfroze. I haven't installed any programs recently, and my computer worked fine before I left. This happens on average once every half an hour. Also, this only apparently happens on my account, not anyothers. What could be wrong?


Answer:Random freezing/hanging


1 more replies
Relevance 49.61%

Hi guys, 
i5-6600K, MSI GTX970, Asus Z170 Pro Gaming, EVGA Supernova 650W, Samsung 840 240GB, Sandisk Extreme PRO 480GB.
The graphics card and SSDs are from my build before I moved. I'm booting off the Samsung SSD. I put the build together a few weeks back, worked fine until recently. Problems began with a BSOD, machine check exception. After it restarted itself it got stuck at automatic repairs. Then it refused to even boot, no video signal etc.
I turned it off, reseated the gpu and RAM, and it worked again. After this, sometimes the system will just freeze up, audio cuts out. No blue screen, no error messages, but I am able to restart just fine. I thought it might be a windows problem, so I reinstalled Windows. Problem persists. I'm not sure where to go from here. 
The hangs happen at about random, when I'm playing a game, or when I'm browsing the web. Sometimes it hangs right after windows loads, after I enter my password. The screen doesn't blackout, but remains at what it was displaying when the hang occurs. Unable to move cursor or CTRL-ALT-DEL. 

More replies
Relevance 49.61%

I just got back from LA, and like any person would, I went straight to check my email. After around 30 mins of reading through mail, the entire screen froze. The mouse wouldn't move, the loading bar just stopped, etc.
After around 10 mins, everything unfroze. I haven't installed any programs recently, and my computer worked fine before I left. This happens on average once every half an hour. What could be wrong?


Answer:Random freezing/hanging

Check normal things, temps, make sure antivirus is up to date, run
a scan. Check voltages, run memtest. Make sure all fans are spinning.
More often than not, freezes are a ram thing.
Go into device manager and see if there are any yellow or red flags.

14 more replies
Relevance 49.61%

About 9-10 months ago I decided to build a new rig:

EVGA E758-A1 3-Way SLI LGA 1366 Intel X58 ATX mobo
i7 920 @ 2.66GHz LGA 1366 130W, now overclocked to 3.7ghz
2x EVGA GeForce 9800 GT 512MB 256-bit GDDR3
6GB (3 x 2GB) Corsair Dominator 240-Pin DDR3 SDRAM DDR3 1600
Corsair CMPSU-750TX 750W ATX12V / EPS12V
1TB Western Digital Caviar Green WD10EADS
and some generic sony disc drive packed into an Antec Twelve Hundred case.

It's not given me a single problem until earlier this week, when it decided to randomly freeze during gameplay(everything from ArmA2 to WoW), requiring a restart. I first assumed my RAM was at fault, so I ran window's diagnostic and memtest86, both of which found no problems. I tried totally removing(via driver sweeper) drivers and reinstalling older drivers(I was on the 258.96beta drivers when this started), assigning PhysX to my CPU only, disabling SLI, removing the second card all together and swapping them, checking my HDD with HD Tune, and reverting my CPU back to stock speed, all to no avail. I know heat is not the issue, as I've plenty of fans in a well ventilated area, with an eye on temperatures via my g15.

I'm running out of ideas.

Answer:random freezing/hanging

IS your machine capable of using 6gb of RAM?

3 more replies
Relevance 48.79%

I'm trying to get a friend's PC up to snuff. He inherited it and it was full of spyware, viruses, and malware so much to a point that it was almost impossible to do anything. It was taking over the entire internet connection to a point that no one could get online from any computer on the network. Anyway I decided it was time to reformat the computer which fixed almost all the problems. One problem that wasn't fixed was random hanging anywhere from 1s to 30 minutes after Windows XP boots. I'm assuming this means it was hardware related since the problem exists. It was a clean uneventful as far as I could tell.

stantley and pugmug were nice enough to recommend some software to ID the specs. I'll summarize the results unless somebody thinks more detail could help them identify the problem. Anyone want to suggest where I might want to start in the way of swapping out hardware? I'm thinking I will upgrade his memory anyway so that should be easy to detect if that's the problem. Nothing feels excessively hot and all the fans are all working.

Thanks for any help or advice anyone can provide and I can provide more information if necessary!!!

Quick version
WinXP home (build 2600)
P4 1.8 GHz cpu
Maxtor 6L040J2 40 Gb HD
Nvidia GeForce2 MX 100/200
256mb PC2100

Longer version:

CPU-Z version 1.36

Processors Map
... Read more

Answer:Random Hanging, hardware related

11 more replies
Relevance 48.79%

Hi everyone,I would be very grateful for any help on the below as it has been driving me nuts all over Christmas and New Year and I?m just about at the end of my tether now!I have recently had to re-install Windows XP on an aging desktop ? this has caused a recurrence of a problem which I had experienced last time I had to install Windows and although it eventually went away, I cannot for the life of me remember how I managed to solve it (or if it just disappeared!). The specification of the machine is:Athlon 64 X2 3800+AsRock 939 A8X-M motherboard (ULi 1689 Chipset)ATI Radeon 2600HD Pro AGP cardSamsung Spinpoint F1 750gb SATA HDDLG DVD-RWBelkin F5D7000 PCI Wi-fi cardI have tried installing from my original Windows XP Home SP2 CD that shipped with my PC and also a disc slipstreamed with SP3 that I created myself using nLite. Both lead to the same problem.Installation proceeds without a hitch, when Windows boots I install (allowing a reboot whenever prompted) drivers from the AsRock website and also on the CD-ROM that came with the PC ? the IDE driver, SATA driver, AGP driver, onboard LAN driver. I also install the latest driver for the dual-core Athlon and also AMD's 'Dual Core Optimiser'. Afterwards I install the graphics card driver (the latest version of the AGP ?hotfix? drivers from ATI?s website) and the drivers for the wireless card. After activating Windows, Windows Update kicks in and starts downloading all of the latest updates including IE 8, WMP 11 etc.... Read more

Answer:Windows XP random hanging / freezing

FReeezing PC1. Overheat due to faulty / blocked fans 2. PSU voltages 3. Household power surges fridge etc switching on/off4. faulty memory stick try memtest click here5. virus or spyware scan for both especially if shutting down with in a few minutes of switch on or internet use6. driver conflicts especially grahics cards get the latest drivers for your equipment

10 more replies
Relevance 48.79%

I have a problem wih my PC hanging without reason. It happened 4 times now - on wednesday, friday and twice today. There does not appear to be any consistency to it, 2 of them happened while browsing, 1 while playing a flash game, and one while playing a video game.

To this point I:
-loaded fail safe settings in bios (excluding turning smart fan on as my fan is too loud on default settings)
-ran 3 passes of memtest+
-ran driver verifier (I followed the sticky instructions but make no claim of not screwing up)
-installed hw monitor - nothing appears to be overheating

System Info -
Windows 7 64 bit - original system
OEM version but i installed it myself
The PC is 2 weeks old, as is the OS.
CPU - Phenom II 965
Mobo- MSI 870S-C45
Graphics - Geforce 8600 GT
PSU - Aerocool 450V

Would greatly appreciate help

Answer:[SOLVED] Infrequent Random Hanging

Image name: nvlddmkm.sys
Timestamp: Wed Feb 29 10:04:52 2012 (4F4E68C4)

Uninstall Catalyst Control Center
Uninstall video drivers which are from Nvidia
Download and install latest Nvidia drivers

run driver verifier

4 more replies
Relevance 48.79%

Hi, We have 30 Lenovo T61's (TYPE 7659-AT6) What I normally do is grab one of these notebooks and create our ghost image. We run Windows XP Professional with SP2, Microsoft Office 2003, and a few other usuals - Nero, Adobe Reader, Flash Player, and so on. The machine has all the Windows Updates, and all of the Office Updates. Everything is patched with the latest updates. Often, the T61 laptops we have rolled out hang. Sometimes it resolves itself after a minute or so, but otherwise it will continue to hang, and you'll have to go in and clear the problem in Task Manager. It can happen in Outlook, Word, Adobe Reader. Even in Windows Explorer itself when I went to drag a few folders across to a new location. Just stops!It occurs regardless if the laptop is connected to our network or not.Apart from the lockups, the machines do run well. I should add that we operate 60 IBM/Lenovo T43 laptops the same way, and very successfully. Since this first happened, we again tried to set up a new image again, in case anything went bad in the original image we made. The 2nd image was even built on another T61 (not the same one as the original image), just to be certain. Again, Apps were installed, any possible updates were done. On this laptop, I also updated the BIOS. Still, the same problems kept occuring.So, with this same laptop, we disabled wireless and bluetooth. Still hangs.The event viewer shows nothing worthwhile, other than the typical "Applicatio... Read more

Answer:ThinkPad T61, Windows XP, Random Hanging

I was having a similar problem, after logging in it would hang and I'd have to reboot it and then it would normally work. I think in the end the problem was with the Power Manager drivers and or BIOS. I don't think it's done it for a while if ever again.

3 more replies
Relevance 48.38%

Also I am experiencing slower start up when turning on my laptop. My win8 msi laptop used to open in just a matter of seconds but now it takes 1 minute or two to load.
TYIA guys.

Answer:random BSOD and hanging after refreshing my laptop.


Please attach a screenshot of CPU-Z memory tab and one screenshot each for each stick of RAM of the SPD tab.

6 more replies
Relevance 48.38%

Hello there. I have had a persistant and very hard to troubleshoot problem on my PC for the last couple of months. Occasionally when trying to install applications, the installer will not progress beyond 0% or takes far too long to do so. When this happens if I close the installer and retry I get an error along the lines of "you already have this installlation open". If I find that process in task manager and close it I can try again, but the same problem will occur.

This does not happen with every program, my guess is it happens to perhaps 10% of programs. There seems to be no link between the installations that it hangs on. I do not have a list of applications that the error occurs on currently although I can see how that would be useful. It does not matter if I am installing to my SSD or HDD, the error has occured on both. So, does anybody have any idea what might be wrong?

Answer:Seemingly random application installations hanging

Welcome to Windows Seven Forums.

Have a look at this Microsoft Support article and click the Program Install and Uninstall Troubleshooter link, and then choose Run Now.

Troubleshoot problems installing and uninstalling programs on Windows-based computers

It could be the Windows Installer is corrupted and this fix should repair it for you.

5 more replies
Relevance 48.38%


Ive got a strange problem with my x64 ultimate OS.

3-10 times a day my system suddenly becomes slow and does'nt respond very fast, this continues until the system compeltly hangs (in a matter of 1min). Meaning i can move the mouse and see interface animations, but anything action related just hangs/lockes up.
This continues for up to 2-4 mins and then suddenly instantly gets back from the knockdown and proceedes with what i told it to do while locked up.

Another wierd thing about the problem is that it never happens when im running games and such in full screen.
It only happens when im working on the desktop.

Im a newb at troubleshooting windows systems so i actually have no clue what is causing this.
So please any help would be much appreciated.


Answer:Random 30sec-3min Hanging/Locking up

Quote: Originally Posted by Pollux


Ive got a strange problem with my x64 ultimate OS.

3-10 times a day my system suddenly becomes slow and does'nt respond very fast, this continues until the system compeltly hangs (in a matter of 1min). Meaning i can move the mouse and see interface animations, but anything action related just hangs/lockes up.
This continues for up to 2-4 mins and then suddenly instantly gets back from the knockdown and proceedes with what i told it to do while locked up.

Another wierd thing about the problem is that it never happens when im running games and such in full screen.
It only happens when im working on the desktop.

Im a newb at troubleshooting windows systems so i actually have no clue what is causing this.
So please any help would be much appreciated.


When you have the problem go to task manager (alt+contrl+delete) and in the process tab, see what is using your memory. It sounds like a memory problem. Do you have enough memory. A second thought, which is likely too, could be your A/V those things can be memory gluttons.

9 more replies
Relevance 48.38%

I hope this goes here:

I come in grave need of some help. This issue has been bothering me for weeks (months?) and I can't deal with it anymore. My computer is unbearably laggy at times, and programs consistently hang when doing simple tasks (like changing a song in foobar2000, or clicking something).

My computer itself never completely crashes or anything, but programs just hang freeze and crash. Nothing is overheating, I can rule that out easily. The only thing getting to a high temperature according to CPUID Hardware Monitor is 'System 2' under the Motherboard tab... which sits at 82c. Nothing is overclocked either, all clocks are stock. Additionally, I reformatted last night and the problem persists. I've just got no idea what to do next. Games like Starcraft 2 can be running fine for some time - then randomly decide to hang and crash.
Computer specs:

Windows 7 64 bit

AMD Phenom II X4 955 @ 3.2ghz

EVGA GTS 250 512mb

Corsair 650W PSU

XClio Windtunnel

Gigabyte AM3 Motherboard

G.SKILL 2x2GB DDR3 1600 MHz

Answer:Random Software freezing/hanging/crashing

10 more replies
Relevance 48.38%

After a clean install of Build 14279, then reinstalling several programs, I'm getting occasional and random freeze-ups.

Blutos Cousin posted the following:

I've been having random freezing in 14279 rs1 where the mouse pointer disappears and turns into something that looks like a capital I ( just like when you hover over text in a forum post here ) It becomes unresponsive for something ~ less than 30 sec . the KB is unresponsive also before the mouse pointer re appears .

This happens in Chrome 64 & also happens occasionally in file explorer or photo viewer ,Groove Music ,etc . ,it's random and more frequent when multitasking and or using multiple browsing tabs and or apps. Anybody else see this it's more frequent than prior builds and just to note I haven't done a clean install in a good while and have been doing update installs of the Insider builds ?

I posted this reply:

At first I thought it was Outlook that was misbehaving, but as things go on, other apps seem to misbehave too, so I'm now wondering if it may be Build 14279.

But here's the kicker . . . normally if something's not right, it'll be the update that's got problems and a clean install seems to make things work all better. Well, not for me this time . . . Things seemed to be working fine with the update, but they're not so fine with the clean install.

Oh, yeah, let's ad one more anomaly to the mix. Firefox has a new update ... Read more

Answer:Random Freezing and Hanging in Build 14279

Wynona said:

After a clean install of Build 14279, then reinstalling several programs, I'm getting occasional and random freeze-ups.

I posted this reply:

I think we might better figure this out if it has its own thread, so . . .

Originally Posted by Wynona
Ah, so you're running the update and I'm running a clean install and we both have some of the same issues.

A new SSD 500GB hard drive should land on my doorstep next Wednesday, so I'll be able to set dual boot up again. At that point, I'll have both Insider and the November RTM so I can at least figure out what may be going on.

from my other posting :
The hanging & freezing in 14279
ALMOST makes me wonder if it's a windows kernel issue causing the hanging or something I'm Seeing transient but persistent major HDD and CPU spikes when (or right after ) it happens but not *usually at other times in taskman where I never saw them before under the same conditions and there is no malware causing it as far as I can tell .

I could boot into 10586 Th2 on the same NTFS hdd and look for it there but I use it now and then .

I just shoved the 10586 th2 cumulative update in there a couple of days ago and used it for a good while and I don't recall this behavior there but it seems slower than these rs1 builds

Been thinking about putting both OS on an SSD also or at least the Insider test builds I do the daily driving in for the duration of the program .

PS so... Read more

10 more replies
Relevance 47.97%

My display seems to freeze up for 1-3 seconds at random times. It hangs up during videos, while typing, pretty much whenever something is happening on the screen. It seems to be completely random, as Youtube videos freeze up just as often as it does while typing these words. It won't even keep up with the text when typing a .txt document in notepad.

Toshiba P755-S5215 Laptop
Windows 7 Home Premium 64 bit
i3 2.1 GHz CPU
6 GB factory installed RAM

I recently did a system restore for other reasons. It was acting up before, but is worse now. All drivers are up to date. Windows update did everything it needed to. I checked the Task Manager, and no suspicious processes or services are running. Disk is not fragmented. Memory diagnostic said the computer's memory is fine.

I am out of ideas of things to check. I would appreciate any help I can get.

Thank you in advance for your help.

Answer:[SOLVED] Display choppy/hanging at random times

Hi and Welcome to TSF!

Take a look at this article here: Is your PC running slow...?

17 more replies
Relevance 47.97%

Hey guys,

So i ordered a new processor which is a: AMD Athlon XP 2400+ my previous being a same kind of processor but was 1.7GHz instead of 2.0GHz, i got some thermal grease, and installed, ever since i had my onboard AC97 sound card died but then started working again a week later, constant BSoD's seems to be everytime i try converting something whether WAV-->MP3, AVI-->DVD.
And general hanging. I've ordered a new chassis fan if overheating is a problem, and will report back when that's installed, to see if anythings changed. I installed Micro$oft's Debugging Tools so i could open up the *.DMP files after the BSoD created it, and it varies, before it was nv4_disp.dll but now i've updated to the latest GeForce drivers that BSoD has gone, but now it says it was probably caused by win32k.sys.

I've attached one of the .DMP files for someone to look at.

Answer:WinXP BSoD + Random Hanging General Slowness

Try running Memtest86+ and see if your RAM has errors. Run it overnight to be sure.

5 more replies
Relevance 47.97%

Hey, I'm not sure if I'm posting in the right section 'cause I'm not sure whether or not this is a security issue...overnight, it seems like my computer has gotten....slow. It starts up slow, much slower (all the startup items are the as they were before.) and there is a new step added to startup; on a completely black screen, at the bottom, there's a grayish white bar, that kind of fills up, and then it progresses the normal way, but much slower. The bar at the bottom (it kind of looks like the bar the fills up during safe mode startup) Also, starting in safe mode did not help, it's still much slower than normal. It's not constantly slow, I mean as I'm posting this message there's absolutely nothing wrong, but I know if I use it for another half an hour, the computer will hang for a few seconds completely without responding, at least 5 times. I'm sorry if what I've told you does not help with the diagnosis....but I'm totally confused...I deleted all temp files, checked all my processes in the task manager...defragmented.....everything seems normal. I haven't installed any new software either.
Any suggestions? Because, at this point, ANY help would be much appreciated, I'm lost.
Thank you.

My computer's specs are:
Intel Core 2 Duo E7200 2.53 GHz
nVIDIA GeForce 7200 GS
160 GB HDD

Answer:Very random hanging and slow response, for no apparent reason.

9 more replies
Relevance 47.97%

hi everyone

i have dial-up and it keeps disconnecting at random times but the taskbar says its still active
when i double click to see status it comes up and then blinks and then goes away so i cant even click disconnect so i can rejoin. it still doesnt disconnect when i try to right click and do it

plz help
i like downloading

Answer:dial-up hanging up at random times but taskbar says still active

Hi and welcome to TSG.
Try Configuring Dial-Up Connections again.
Check that your ISP [Internet Service Provider] is up and running and Ok at their end.
Also let us know what Anti-virus and Spyware protection your have installed.

2 more replies
Relevance 47.97%

Hey guys,

So i ordered a new processor which is a: AMD Athlon XP 2400+ my previous being a same kind of processor but was 1.7GHz instead of 2.0GHz, i got some thermal grease, and installed, ever since i had my onboard AC97 sound card died but then started working again a week later, constant BSoD's seems to be everytime i try converting something whether WAV-->MP3, AVI-->DVD.
And general hanging. I've ordered a new chassis fan if overheating is a problem, and will report back when that's installed, to see if anythings changed. I installed Micro$oft's Debugging Tools so i could open up the *.DMP files after the BSoD created it, and it varies, before it was nv4_disp.dll but now i've updated to the latest GeForce drivers that BSoD has gone, but now it says it was probably caused by win32k.sys.

I've attached one of the .DMP files for someone to look at.

Thanks in Advance!

More replies
Relevance 47.97%

Not having been able to fix these on my own, I've decided to finally ask for some help.

These problems all began suddenly a couple of weeks ago. MBAM and Spybot have both found a few things, and I have been doing daily scans with AVG and MBAM since the problems began. I've uninstalled a bunch of unneeded programs and updated everything I could think of. I also tried switching out the RAM, since at first all of the problems seemed memory-related. I'm guessing that the system is either still infected, or something is just broken from having been infected.

Here are some of the problems I've noticed:

1. Programs randomly crashing
Mostly Firefox and Windows Explorer, occasionally other programs like Notepad. They usually give an error to the effect of: "Firefox has encountered a problem and needs to close, etc." This happens a lot.

2. Firefox hanging
It seems to mostly happen on a form post, but sometimes just happens loading a new page. Firefox will hang until I end task it.

3. Delayed write failed
Seemingly randomly I will get a delayed write failed error. The mouse and keyboard stop responding, and I am forced to reboot the computer. The last one I got happened overnight on a file in Application Data for Thunderbird. Only seems to happen once the computer has been running for quite a while.

So, any thoughts? Should I post it in the Malware Removal forum?

Thanks in advance!

EDIT: Forgot to mention that I'm running XP SP3
EDIT 2: After r... Read more

More replies
Relevance 47.97%

So I opened the PC yesterday and I was getting this huge lag on the desktop, even in the Welcome window. After openning the Task Manager I noticed this crazy 95% of physical memory, the CPU was also constantly at 50% due to that pesky svchost.exe. After further study I noticed that the physical memory usage wouldn't drop below 80% even after closing a lot of processes. So after a few hangs I managed to google out the issue and some threads on the Microsoft website pointed it to this faulty WMPNetworkSvc, a so-called Windows Media Player Network Sharing Service. Indeed, the service was running so I stopped it and made sure it wouldn't automatically start ever again. Things got a bit better, but Task Manager still shows that absurd number of physical memory usage around 93% . I can now surf the web quite smoothly, watch videos or listen to music, but I still can't play any video games properly. 
So, what suggestions do you guys have to improve my overall performance? I seriously don't know what could still be causing me under-normal performance. Maybe something with that svchost.exe ?

Answer:Absurd physical memory usage and random hanging..

Take a look at this thread on superuser. The answer to that question links to a program called "RamMap". It should give you a better look at what is exactly using memory at any given time. Also read the answer, the person that wrote it has some good info there. It may or may not help, but you should be able to tell what is eating most of your memory. Something clearly is.

8 more replies
Relevance 47.56%

I'm not sure if it's malware or not, but my computer randomly freezes out. I still have access to my mouse and whatnot, but the hourglass loading icon pops up, and I can't click anything and am forced to do a force shut off. Also, it often reboots, and boots up VERY slowly now (sometimes 8-10 minutes), and often goes up into start up recovery mode or restore mode. The blue screen also flashed on me once, but then it disappeared, so I was even more confused. Is this a malware problem? I've ran my all the software but nothing picked up, or else the computer froze before the scan could finish. Also, often, the recovery mode doesn't even do anything, and it just continues to restart multiple times. I don't really know what to do.

Answer:Computer random freezing, slow boot up with random restarts at boot

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using... Read more

3 more replies
Relevance 47.56%

Hello all!

I'm new to this forum so please excuse me if this is posted in the wrong place. I've been having an ongoing problem with an EXTREMELY SLOW PC! It will stall/hang/freeze for up to 15 minutes at times, just by opening simple files, programs, or just navigating websites and/or loading web pages. It also will crash/re-boot at random for no apparent reason. <-(Even when sitting idle this happens.) I de-frag regularly and I've run CHKDSK to see if I had a hardware problem but it comes back fine. I first thought it was a virus/spyware/malware so I scanned with Trend Micro 2013. It did find a few things so they were deleted. The problem was still there, so I scanned again and found nothing. I then asked the wonderful people at for help with my problem. After extensive searching and removing items with several tools I was assured that there's no type of malware hiding on my PC. HOWEVER, I still have the problem. This is why they referred me here as they are malware specialists and nothing more. Here is a link to show what I've done already. The main problem we found was the available space on my C:/ partition. It was critically low! I removed ALL unnecessary files, folders, restore points, and programs and still only managed to free up 3GB of space on a 20GB partition. I had this very same problem a while back when I only had 10GB allotted. <-(C:/ was fill... Read more

Answer:Extremely SLOW pc. Hanging/Freezing, and random crashes/re-boots. PLEASE Help!

Hello iwonder,From your spyware topic:OTL Extras logfile created on: 12/15/2012 12:01:00 PM - Run 9

[ System Events ]
Error - 12/11/2012 4:07:42 AM | Computer Name = IWEBRENT | Source = Disk | ID = 262151
Description = The device, \Device\Harddisk3\D, has a bad block.The device, \Device\Harddisk3\D, has a bad block. Make sure you have a current backup of any important files on your computer.1. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.Click, Copy to Clipboard and paste this address into your next post.2. ) Please download MiniToolBox by farbar, save it to your Desktop, and run it.Check the following checkboxes:List last 10 Event Viewer log
List Installed Programs
List DevicesOnly ProblemsList Minidump Files
List Restore PointsPlease click Go. Post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.3. ) Using Event Viewer to view Check Disk results:Right mouse click on My Computer either on the Desktop or in the Start Menu.Select Manage.Expand Event Viewer, and then click Applications.Click the "Source" tab ( top, right) to alphabetize that column.Arrow down to "Winlogon" and select the most recent Check Disk report.Double click on the report, then click the button to copy the report to the c... Read more

12 more replies
Relevance 47.56%

Hello fellas!
My PC started hard hanging randomly. At first it was 2-3 times a week, then the frequency increased and I did a clean install. Windows 8.1.
After a couple of days it did it again.
I need some help so I can narrow this down. Can't stand it anymore!
Here's the current situation:
I've already tested RAM/CPU with memtest. Ran 8 hours with no errors.
I've realdy ran OCCD for a couple of minutes and BurnInTest 15 min cycle. No crashes. So PSU and GPU seem to be okay?
I've ran CrystalDiskInfo and HDTune. Former reports 99% health and later reports C7 errors. I have replaced the sata cable and SO FAR, it hasnt increased.
Speccy summary:
Operating System
Windows 8.1 Pro 64-bit
Intel Core i7 3770K @ 3.50GHz 41 °C
Ivy Bridge 22nm Technology
16,0GB Dual-Channel DDR3 @ 686MHz (10-10-10-27)
W2353 ([email protected])
W2353 ([email protected])
3072MB ATI AMD Radeon HD 7900 Series (ATI) 48 °C
223GB Crucial_CT240M500SSD1 (SSD)
1863GB Western Digital WDC WD2002FAEX-007BA0 (SATA) 37 °C
Optical Drives
Realtek High Definition Audio

What do you guys think? Is my hardware excluded? Probably drivers/software? Any ideas?

Answer:Random freezing/hanging/crashing. No BSOD. No dump files.

If all of the drivers and software are up to date then you may have picked up an infection of some type. What is your security program, is it current and have you run any scans?

2 more replies
Relevance 47.56%

Hi there. I'm first going to post my Computer specs before I go into what's happening.

AMD Athlon 64x2 Dual Core 2.0ghz
3Gb of RAM
160gb SATA Seagate HDD
80gb IDE HDD
nVida 7300GT 256mb Graphics card
Tv Tuner Plus TV Card
BioStar Tseries TF7025-M2
A completely clear Plexi glass case
450w PSU
Fan controller with sound activated 2 blue flashing lights(these are barely on)
2 UV Lights and one other ripple effect one(also barely on)
3 case fans all with multicolored LED's
LED's placed within the case(it's hard to explain)
1 wire that like lights up green through out the case.

Ok, so here's my problem. My computer use to and still is(not as much for some reason unknown reason)just switches off completely, no Windows is logging off or anything. Sometimes when I put my computer into Hibernate, I get a BSOD and when I switch my computer off or on it takes awhile to get into Windows(I think that's because of Panda Internet security, kills system resources) Also, XP freezes..I can do everything with the keyboard like get to Task Manager but basically the whole desktop freezes.

I'm not sure when it started to do all this, and I doubt it's a Virus or any other malicious content. It's just even with 3gbs of RAM, XP seems slow, I can feel how and when my computer is going fast from when I upgraded my RAM from 2-3gb but I'm not feeling it because of the hanging.

So I was thinking, maybe my PC isn't getting enough power from my... Read more

Answer:Random switch offs, Hanging, Slow start/shutdown?

10 more replies
Relevance 46.74%

Hello there!
I am new to these forums. Also, I'm kind of a computer-n00b. And English is not my native tongue, so please excuse me for any mistakes. Thanks in advance.
I have this problem with browsers:
For a reason unknown to me, my browsers sometimes flip and crash while trying to load -any- website. Sometimes, after minutes of loading, they are able to get to but mostly I just force-close them because I can do nothing in the browser-windows as long as they are loading. This problem occurs in the latest versions of Internet Explorer (and IE9 aswel), Chrome and Firefox, but in Safari nothing has ever gone wrong. I am, because of this, sometimes forced to use Safari exclusively in order to access websites. Please take into account that mail clients, Skype, you name it, still have perfectly fine access to internet. So I am online. I also checked my internet speed at times of trouble, but it does not really drop below 80mbs for downloading. Please take into account aswel that this problem can occur at any time without me really doing anything, and can suddenly be solved at any time without me doing anything. Sometimes days go by without problems at all, and sometimes I cannot use these browsers for hours.
What I have tried without success:
- reinstalling my browsers and updating them to the latest version
- resetting Internet Explorer using the Microsoft program for that
- resetting internet safety settings
- disabling hardware acce... Read more

Answer:Strange problem with browsers: random crossbrowser hanging, crashing and issues

Regarding IE, best place to start is probably here:
If you've already tried these steps, you may have bigger issues.
The use of registry cleaners is NOT recommended. They aren't supported by Microsoft, and can often change registry values based on what the software vendor believes the proper registry setting should be. Registry settings can vary based on hardware, OS, and what drivers/services/applications are installed that may refer to that registry key. CCleaner is a fine program for deleting unwanted files, but it's usefulness as a registry cleaner is debateable. In fact, this could be the root of your problem.

1 more replies
Relevance 46.74%

I seem to have a host of problems with my Windows 10 PC lately. Perhaps this isnt the right forum to get help with this so apologies if i've posted it in the wrong place.
A) he system shuts down for no apparant reason in the middle of using it, without any notification. This happens at least once a month.
Looking at the event veiwer, i have saved the details but here are some of the initial commands that keep coming up.
User Logoff Notification for Customer Experience Improvement Program 7002
DHCPv4 client received shutdown notification 50104
there are also some error logs in there too - unfortunately i don't understand it too well.
Alongside this is the issue that i have with 100% disk usage a lot, which carries on for a while after startup.
In general my system seems slow, programs hang and perhaps these aren't issues that i can fix via this forum.
Thought it was worth a try though. Failing that i might need a new one!

Answer:Windows 10 Random Restart, 100% Disk Usage and Generally Slow an Hanging

Please follow the instructions here first. Thanks.

2 more replies
Relevance 46.74%
Question: Random Restarts


I have a Packard Bell iConnect 1200 with 128MB of RAM, 80GB HDD and Windows XP Home. My computer is running slowly lately and is frequently restarting itself randomly. I am going to buy 512MB of RAM to enhance performance and re-format/re-install. Will this make much difference and stop my computer from restarting, what's causing this?

Thanks for any replies!

Answer:Random Restarts

8 more replies
Relevance 46.74%
Question: Random Restarts

Im not sure if this is a hardware or software problem but it seems to be that when i begin to download a patch from the game "World Of Warcraft". My Computer then suddenly restarts.

I have been getting a few random restarts but thats like once a week. Not sure what the problem is, im thinking myself its either my ram, or a cpu overheat but im not sure. Thats why ive come here to hope that you guys can help me out.

If you need any more information please ask, and ill do my best to give it to u.

Thx in advance

Answer:Random Restarts

9 more replies
Relevance 46.74%
Question: Random restarts

Hi, I have a problem with random restarts. I have tried changing the memory and that was fine. The power supply hasbeen tested on another machine and that works fine. I have an antivirus and have updated and scanned the machine with nothing coming back. I have changed the operating system, it was windows 2k, now I have XP but this has made no difference, any ideas please. I'm going CrAzY!!!! o_0ThanksDave

Answer:Random restarts

Hi Daveboy1976, if you type restarts into the search facility on this site you get 60 threads...well I did.have a look through them.Mike

1 more replies
Relevance 46.74%
Question: Random Restarts...

hey all. specs:
Gigabyte 8IG1000 Pro-G mobo (latest bios)
P4 3.0ghz prescott
512mb DDR400 kingmax
120gb WD sata
GeXcube Radeon 9600XT 256mb
WinXP Home (all updates)

Now and then when my computer just starts it will reboot (when it shows the winxp loading screen) and upon a sucessful boot a message will come up in windows saying it has just recovered from a serious error. what could be causing this as it is very annoying and this is a new comp. there are 2 files in the documents and settings temp directory (when you ask about the error), and one is a .xls (speadsheet?) is that is any consulation)...

Answer:Random Restarts...

turn off auto reboot so we can potentially review a stop code...

3 more replies
Relevance 46.74%
Question: Random restarts

PC randomly restarts when idle - windows 10/32bit home - I don't understand tech jargon - if you can help please treat me like a complete idiot

Answer:Random restarts

Usually these random restarts has to do with windows 10 automated updates that have been scheduled restarts or the update(s) specifically requires a restart right then. I've found this to be so since I started using windows 10, well it's the only thing I can link it to.

Unless you have some underlying issues on your system that may be causing this. Does this happen all the time of just out of the blue type of thing on a few occasions.

3 more replies
Relevance 46.74%
Question: (Random) restarts?

Well, I just upgraded my PC and it seems to restart at random. Here's the specs:

ASUS P5N32-SLI Premium
Intel Core 2 Duo E6400 (not overclocked)
1x Nvidia 8800 GTS (G92)
Seagate Barricuda ES ST3250620NS 250GB 7200 HDD
4 x 2GB A-DATA ADQVE1B16K Dual Channel PC2 6400 (running strictly at 800 Mhz, not overclocked at all.)
Windows XP 64 bit professional

The new parts include OS, HDD, Video Card. The MB firmware is up-to-date, I'm free from viruses, and my drivers are updated. The problem occurs at random. Sometimes I can play World of Warcraft for hours and suddenly it will freeze. Occasionally I can only be playing for a few minutes and it'll freeze. When I wake up, sometimes it's frozen. I have the computer set to "automatically restart" under the start-up and recovery options of XP however the computer does not restart. And to my knowledge, this "Automatic Restart" only occurs after BSOD which I am NOT getting, it just freezes and doesn't move. This leads me to believe this problem is NOT software (or at least OS) related. Any thoughts?

I'd really like to get some sure-fire tips on trouble shooting this to find out EXACTLY what the problem is before my Newegg Return time is up on these new parts. Thanks in advance!

Answer:(Random) restarts?

What PSU are you using?

Needed info:


7 more replies
Relevance 46.74%
Question: i7 Random Restarts

I have a I7 920 that restarts frequently. I have a Asus P6T SE motherboard, running vista business. I think I have narrowed it down to two things; overheating cpu or psu. I tried to go for a silent computer so I have a bigwater liquid cooling system, a Gigabyte HD4550 and a MGE Magnum power supply. Also have 12gb of OCZ gold ram, 8-8-8-24 although motherboard detects it differently. Manually set, didn't make a difference. The power supply is rated at 500w dual 12v rail rated at 15amp. The 3.3 rail has 25amps and the 5v rail has 30amps. The 12v rail cannot exceed 385watts and the 5v and 3.3v cant exceed 150w. I have have ran memtest86+ which return 0 errors. It works better in safe mode but still does crash sometimes, thought it might be a service so reinstall windows did not help. Ran prime95 for 7hours my temps got to 80degC but stayed on. Prime95 seem to be working and didn't want to keep stressing it so I exited prime95 and it immediately restarted. I turned off auto restart on errors, but when it restarts I don't get any errors, it just restarts. It happens more frequently when it is hot out. It happens when windows starts or in the middle of file copy or launching an application. It also restarted one time when my computer was on but I had turned off my monitor, I came back later turned on the monitor and it restarted as if the monitor power had taken power away from the computer. It is not overclocked. Don't really have a clear idea what temp it restarts at. Today it ... Read more

Answer:i7 Random Restarts

The Bigwater is a Big piece of Crap. You'll be getter off using the stock cooler.

No, you won't see an error message if the cpu overheats, it will just shutdown.

3 more replies
Relevance 46.74%
Question: Random restarts

Firstly I must say, thankyou for the free support service, much appreciated.

Lately I have been having random restarts (usually when im playing a game), I disabled the automatic restart feature in WindowsXP and now instead of restarting the computer just freezes to a blank black screen. I've tried reinstalling Windows XP and my motherboard, GFX drivers, but too no avail.

I dont think its a heat issue, my CPU temperature is at a constant 60 degrees C and my GFX card is also low. Recently however its been happening every minute and I cant see whats wrong at all.

Any help is appreciated thanks.

System specs:
Windows XP
AMD Athlon 2000+ XP
1GB DDR ram
Motherboard: Gigabyte GA-7VAXP
GFX card: Nvidia GeForce 6600

Answer:Random restarts


Whenever I go into a Game my CPU temperature goes up too around 68-70 degrees Celcius. Im also getting a lot of quick buzzing, bleeps and screeching every couple of seconds.

Any ideas please?

3 more replies
Relevance 46.74%

Ok here are my specs

Opteron 144
Asus A8N-SLI Premium
EVGA 7800gt

ok now at times it has random restarts especially when i am playing Counter Strike:Source. The temperatures are ok ranging from 80 degrees farenheit to 90 degrees farenheit. It runs well otherwise so I dont know why this is happening any suggestions would be greatly appreciated.

Answer:Random restarts help!!!

I suppose you have a powerful enough psu? So many audio and video problems here are because of a weak psu, I have to ask. Have you got any game newer than cs:s? Does it work ok/better on older games?

11 more replies
Relevance 46.74%
Question: Random Restarts

Im not sure how to read this Here is my ComboFix log file see attachment.... comp has been doing random restarts thanks for your help. Admin Edit: Removed ComboFix attachment, to prevent unnecessary downloads ~ Animal

Answer:Random Restarts

Hello skiron,ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed.

1 more replies
Relevance 46.74%

i have an XP pro system that instantly reboots.

when i say instantly, i mean too quick to see any blue screen or anything, just goes straight to POST and reloads windows.

this is obviously quite annoying

"windows has recovered from a serious error" message occaisionally appears, though not everytime, which makes it a little more odd. also, when i look at the option to diagnose (or whatever, cant remember what its actually called..) but it says the error is unknown.

so, any ideas as to find out (+hopefully sort) the problem?

(i know i could re-install windows and then find out if its windows' fault or the hard drive, but that isnt ideal for time/logistic reasons)
- i already moved the hard drive to another pc to eliminate possibilities of the PSU, mobo etc being at fault... still the same issue - telling me its either the hard drive itself or the windows installation

Answer:XP Pro - Random Restarts....

My two cents is try running disc check to see if any bad sectors can be found. However, I'm no expert so someone with better knowledge will probably be able to better help.

3 more replies
Relevance 46.74%
Question: Random restarts

My wife's computer has been suffering with random restarts. This has been happening ever since we built the rig about 4-5 months ago. All the drivers is updated. Have tried to use who crashed to find the problem but keep coming up with the same bugchecks, ntoskrnl.exe and ntknlmp. I have included the zip file that is required.

Answer:Random restarts

0x0000009F: DRIVER_POWER_STATE_FAILURE (8.02.2017 01:41:40) [Windows 10]

CAUSED BY: atikmdag.sys [13.01.2017] * ATI Video driver * =>
rt640x64.sys [7.10.2016] * Realtek NICDRV 8169 PCIe GBE Family Controller driver * =>


Usual causes: Device driver

You just have 0x0000009F in the dumps.
its definitly driver problems. Please update or roll back these drivers:

atikmdag.sys [13.01.2017] * ATI Video driver * => Support & Drivers
rt640x64.sys [7.10.2016] * Realtek NICDRV 8169 PCIe GBE Family Controller driver * => Realtek

8 more replies
Relevance 46.74%

Hi there everyone,
The past 3 days when i've been playing Microsoft Flight Simulator X and i've been away from my computer for a while i;ve noticed when i return that everything has closed and i'm back to the dekstop after a restart.
It seems my computer randomly reboots every now and then and i have no idea why as i've not changed anything or installed anything new since it started happening.

It would be a great help if anyone here may know how i can fix this as its very very annoying.

Thank you.

Answer:Random Restarts Help Please

What is your hardware specifications? Random restarts are caused mostly by a hardware or driver problem.

3 more replies
Relevance 46.74%


Im really puzzled at what might be causing this problem and would love some input from you guys what could be the cause of my random restarts. This is what is happening:

1. The computer have been running fine for 2 years.
2. It recently startet to close down from windows like a normal shutdown process out of the blue where windows show the running apps closing down before it finally reboots itself.
3. The event viewer shows the event as a requested shutdown from my useraccount (i have requested no such thing)
4. There are no temperature problems that i can see , everything is running below 40 C.
5. A few time it has allso just shut off while i was sitting in the bios trying to figure out the problem.

these solutions are what i have allready tried:

1. format computer
2. update bios
3. reset bios and load defaults
3. change PSU
4. change the CPU cooler and paste.
5. remove the ram 1 at the time and just using 1 in different sloths.
6. using only one graphics card in differen PCE-E ports.
7. remove the pins that connects the ON/OFF and reset buttons to the cabinet

The computer seemes to be running just fine and with no problems untill it suddenly orders windows to shut down and i just cant figure out what is starting/causing this shutdown process. it almost seemes as if someone just hit the power button or something.

this is my computer specs:

ASUS sabertooth z87 motherboard
Haswell I7 4770K CPU
coolermaster CPU cooler(replaced the old s... Read more

More replies
Relevance 46.74%
Question: Random restarts.

Hi, I've recently installed a new graphics card(upgrading my Radeon x1300 to a HD4670).
Since then I seem to be getting random restarts when I run games or try to run DVD's. They start up ok, sometimes running for between a minute and a few hours and then I just get a restart. Never any bluescreen though. I wondered if it might be an inadequate PSU but I've heard other people with similar setups don't have any problems.
I installed the latest drivers yesterday(recent update), but that hasn't solved it. It could possibly be over-heating but I have been running it with the side off for the last week or two and it still restarted(although possibly not as often).

I've also ruled out the DVD drive as some games are run from the HD.
Any thoughts at all? Known system specs below:

OS - Vista 32 bit home premium.
AMD Athlon 64 x2 dual core 5600+ 2.8ghz
4GB ram
2 sata 160gb HD's
Dell PSU 305w
Has a pretty basic soundcard.
Don't know the motherboard though.

Answer:Random restarts.

that is a pretty small PSU you have there...might be causing the problem....also did you clean out the old driver from the Radeon completely before installing the HD?

9 more replies
Relevance 46.74%
Question: random restarts

ok i have cell phone with windwos mobile on it and i can put mp3's on it but every time i drag the mp3 to my music file on my phone my pc restarts also lately if im burning a dvd while im online it will get half way through and then my pc will restart and my pc has been freezing while playing oblivion which it had never done before ? any ideas?

Answer:random restarts

oh i have another weird problem as well like once a month or so my Mozilla will have an error restart my pc and all my book marks are gone all my passwords are still saved but no more book marks it gets really annoying

1 more replies
Relevance 46.74%

Hey, i just signed up here, as ive asked this all around the web lol.

I play alot of online/single player games, after some time my computer freezes up it will either restart itself, or sometimes it just freezes with the sound suck just making a constant droning noise, which is from the games as it freezes im guessing.

I noticed it first when i was playing planetside, i would play for 1hour/10mins/5mins it would restart, so i thought it was the game itself. I check and asked all around there forums, nothing fixed it.

Then i got halo, this was kinda different it would crash on say like the gfx options menu, or the controls menu, same with chaser and afew other games.

With counter-strike it never did this, only recently when i got Condition Zero, it did it on that to.

There are alot of other games it does it on, and alot it doesnt, sometimes it happens at my desktop.

Now i checked my tempratures etc, everything was ok, i have a big enough power supply to handle all inside my comp, because that was the first thing i checked, then i checked my ram that wasfine, i went out and bought a new Radeon 9600 Pro 256meg, as it thought it was my old 9000 Pro, but it wasnt..

Now i checked on Speedfan and on that it said my HDD temp was like 200 oC , i removed my harddrive, but it didnt feel that hot so i thought maybe speedfan isnt reading it right, im just wondering if anyone else has ever had the same problems as this, and if they found what the problem was.

Tha... Read more

Answer:Really Random Restarts

Sounds like your XP installation may have become unstable. Unfortunately since your restarts aren't really that random (i.e. they happen during certain processor activity or HD activity) the only thing I can suggest would be to do a clean re-install.

1 more replies
Relevance 46.74%
Question: Random Restarts

I have a Intel Pentium 4 running Windows Xp. My computer Keeps Randomly Restarting. I just now turned off Automatically restart so it should show me a error message. I'll post that here later when it appears.

Answer:Random Restarts

I think this will solve your problems

1 more replies
Relevance 46.74%
Question: Random restarts

So I'm playing Star Trek Online and my computer restarts, sometimes it shows me the blue screen and restarts. It only does this while playing star trek online or other mmos.

How can I fix this?

Answer:Random restarts

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

5 more replies
Relevance 46.74%
Question: random restarts

Hello all, new to the boards, hopefully somebody can shed some light on this...

I'm building a new system and I get random restarts after I install windows. Also, I'll occasionally get small "lines" both on my cursor and on any application's pop-up intro window.

System specs:
OS: Windows XP Professional
Motherboard: Abit NF7-M (intergrated audio/video - nForce2 Chipset)
CPU: Athlon XP 2600+
HD: Western Digital 120GB
Memory: 512 MB Corsair Value Select PC3200
Solutions attempted:
RMA'd mobo, received new one
tried different processor (Athlon 2800+) both operational
tested HD in different computer - operational
tested memory in diff computer - operational
replaced PSU
tried Windows 2000 Pro

My CPU temp is approx 52 degrees C.

What is going on??!!!

Answer:random restarts

8 more replies
Relevance 46.74%
Question: Random Restarts

running: WinXP home sp1

My computer is having a problem with random restarts. It happens 2-3 times a week, and i'm pretty sure it only happens when i'm surfing the internet (using both IE and Firefox). It hasn't happened any time when i wasn't surfing the net, but that may be coincidence or probability.

The restart looks like someone just pulled a plug on the computer: no shutting down or logging off. The only difference is that it boots right back up again, and works fine until the next time it happened. I've scanned for viruses, but removing the one or two files i found did remove the problem. Adaware turned up nothing but cookies.

Does anyone know what could cause a random restart like this?

HijackThis log:

an saved at 12:29:00 AM, on 7/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\QuickTime\qt... Read more

Answer:Random Restarts

There is a possibility its caused by an overheating problem if you have the computer sitting on the carpet raise it up a bit so the air can flow in the bottom,check round the back and see if you can see any gunge etc round the exhaust ports,if there is remove it,if you feel confident enough open up your computer case and give it a blow out,preferably with a can of compressed air,and remove all the dust.....

2 more replies
Relevance 46.74%

Alright, heres the rundown.

I have an Intel Pentium III Celeron 1.1 ghz,
Intel 82815 Graphics Controller,
256 MB RAM
20 gig hard-drive
Windows XP Professional

Now.. this computer runs pretty well most of the time, despite its rather out-dated hardware, and I don't have problems with it idling. When I try to run a program that takes more processing power then AIM or IE, my computer will randomly reboot without a warning or error messege. I've tried adaware hoping that it might not be hardware related and have updated every driver for every piece of hardware in my machine. So, I've come to the conclusion that this problem is hardware related and my problem is, what is it that needs to be replaced?

I'm thinking RAM, mainly because the processor always runs cool, (thus, removing the "overheating processor restart" problem) but I'm not sure.

If you have any other ideas about what hardware I need, or if you think it could be something else, please comment.

Thanks in advance.

Answer:I need some help... (Random Restarts)

Here's a couple of memory diagnostics, RAM is probably the top suspect.

Microsoft Memory Diagnostic


3 more replies
Relevance 46.74%
Question: Random Restarts.

My chika, has a XP based DELL pc. Her computer restarts randomly. She gets the BLUE SCREEN OF DEATHHHHHHHHH xD and then has to turn it back on and it works fine. WTH lol..anyone know how to fix it?

Answer:Random Restarts.

Need more details...what was she doing when it crashed?
What is the stop error?

7 more replies
Relevance 46.74%

OK, here's the scene. My PC kept restarting and shutting down on its own over and over and over again. After I would turn it on there would be these two beeps and message about overheating, press F4 to continue, blah blah blah... And sometimes it would say, memory timings reset to automatic. So naturally, I opened up the CPU and gave it a cleaning, getting rid of all specks of dust. Turned it back on, same problem. Temperatures go to a low of 47 C, but they average around 53.

So this time I took off the one thing I should've checked first: the fan. Found out the thermal compound had melted and was stuck all over the processor. Scrubbed that off.

Went out the next day to buy a new processor fan. Couldn't find anything but Intel and a cheap fan. Since the Intel one melted on me I decided to try the other one because it had the paste thing instead of the block. That didn't help much either.

Now the thing is the PC's still messed up with the whole random restart thing, but sometimes it locks up during operation. The monitor goes into standby mode, hard disk light goes to full tilt, and the casing fan turns off. Weird thing is the processor fan's still running. In these situations, pressing the reset or power buttons does NOTHING. You have to reach back and turn off the main switch. Also, sometimes when I turn it back on, the PC goes back into that state. Then I have to power it down and try again till it works.

I ran memtest-86 for 4 passes (around 40 minutes) and ... Read more

Answer:More than just random restarts

52C is really hot to be idleing at. But i would have to say its the PSU. You probably baught a case and used that psu and its garbage. But if thats not the case and you have a good PSU then i would have to say some new cooling.

9 more replies
Relevance 46.74%
Question: Random Restarts...

I read the sticky and that didn't really help me, I really want to explain exactly what happens.

Well when I turn my computer off right when it is shut down and all the fans stop, it comes up on my screen "Sleep Mode"

This is what happens...

When I play any game that demands performance from your Video Card after a while it restarts. But what it does is, the screen goes black but the fans keep going the light is still on, on the front of the case, but it says "Sleep Mode" on my screen. If I press the restart button nothing happens, so I have to hold in the power button for 5 secs to turn it off and then turn it back on.

It isn't overheating cause I have a room fan going on the side of it and my Mainboard temp is 37 degrees, Power/Aux temp 36 degrees, Harddisk temp 29 degrees. Nothing is running hot.

I did the PSU calculator and I have like about 30 watts over what it said I needed.

This computer is only new still I got it in July.

I have an ATI Radeon X800.
1gb RAM.
3.2 Ghz Intel Pentium 4.
300w Power supply.
Exhaust fan on CPU, Case fan and a PSU fan.

My brothers computer also does it, when he trys to play BF2 right when he clicks on "Join Game" his will restart. They are completely different computers and when don't run off a network.

We figured it had something to do with either the Video Card failing or somwthing, or the PSU not giving the Video Card enough power to do what it needs to do.

Also the computer ... Read more

Answer:Random Restarts...

i think the video card aint getting enough power cause the X800 series really need at least a bare minimum of 400+W and perferably 500W

6 more replies
Relevance 46.74%
Question: Random Restarts

OK. I've basically put together a whole new system. The only thing left over from the system is the two cd/dvd drives and the power supply. Everything else is new (mobo, processor, ram, etc etc)

My system would restart without warning. It would just be instant restart... no system shutting down kinda thing... just black screen and it would boot up like nothing happened. It is at random. Is this a power supply issue? I noticed that it happens MORE often when i install my 200gb Western digital back into it. I bought a 120gb seagate to try and rule out that it wasn't a hard drive issue. If i take that drive out, it doesnt' happen as often, but it happens.

Is this a power supply problem? Its an antec 350watt. I've only got 1 extra fan other than the CPU and the PS fans. Do you think I should RMA the western digital? (Its still under the 3 year warranty) Or should I get a new PS with a bigger power rating? If so, what should I get? Obviously over 350.


Answer:Random Restarts

Based on what you've described it seems like a bad power supply...most likely due to an unstable 12v rail

The only remedy to this would be to obviously buy a new always I will point out that you do want to cut corners on your PSU

4 more replies
Relevance 46.74%
Question: Random PC Restarts

Just lately my computer has started randomly rebooting itself. No real changes to the hardware, it just started out of the blue. The nature of the restarts is what gets me though. When I first turn it on I'll get a good 6 or 7 hours out of it before it restarts. After it restarts I'll get probably an hour before another restart. Then after that maybe 15 minutes before the next. This continues until it simply starts then restarts immediately. If I leave the PC off for a while I can get longer out of it again. The longer I leave it off, the longer I get out of it (to the limit of say 6 to 7 hours). I'm not getting a BSOD even with Automatic Restarts turned off.

The computer is currently about 5 months old and I've never had problems with it before this one. The current specs are as follows:

Intel Core 2 Duo E6600
Gigabyte GA-965P-DS3 (Rev 3.3)
Sparkle Power Action 600 (PSU)
2x1GB OCZP10002GK (Running in dual channel)
XFX 8800 GTS
SATA Western Digital 250GB Hard Drive

Aside from the timing I mentioned above there is nothing else unique to the restarts. It isn't in specific apps or anything considering sometimes I don't even get into Windows before it crashes. So far, to fix the problem, I have tried:

-Updating BIOS to newest version
-Swapping hard drives to eliminate software/corruption problems
-Running computer with no video card
-Running each stick of ram individually
-Running RAM through memtest86 on a fresh boot. Successful... Read more

Answer:Random PC Restarts

Try swapping out the power supply

3 more replies
Relevance 46.74%
Question: Random Restarts


Answer:Random Restarts

Hi! Do you have virus protection and/or a router?

6 more replies
Relevance 46.74%
Question: random restarts

every now and then a window pops up and says random procedure call terminated unepectedly. other times it says something about the windows folder and lsaas file or something

Answer:random restarts

Okay, first of all, there is NO WAY we can figure out a problem with that little of information.

Suggestions: Get an error code number if they give one. lsass is a process, so it should have a termination error code.

When you say 'every now and then' what are some of the things you're doing? System specs, programs you commonly use, have you checked for viruses....

4 more replies
Relevance 46.74%
Question: Random restarts

Can anyone help. My computer randomly restarts. It does not do a proper shut down it just powers off and then restarts.
My computer specs are:

AMD Athlon XP 2000+ (1.67GHz)
256 mb memory
Xp Profesional Service pack 2

When my computer restarts in comes up with the message Your computer has recovered from a serious error.

I also get this error code

BCcode: 10000050 BCP1: BCE685E4 BCP2: 00000001 BCP3: BF802ADE
BCP4: 00000000 OSVER: 5_1_2600 SP: 2_0 Product: 256_1



If any one can help it would be greatly appreciated. If you need any more information please ask.
Thank you in advance.

Answer:Random restarts

12 more replies
Relevance 46.74%
Question: Random restarts

Every second or third time I switch on my computer and log in to my user, it will suddenly reboot after about ten seconds. Upon logging in again I get this message.

BCCode : 10000050 BCP1 : F000E82E BCP2 : 00000000 BCP3 : F7261355
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

technical information:

I should also state that I have zone alarm and AVG anti spyware free.

Any ideas?

Answer:Random restarts

7 more replies
Relevance 46.74%
Question: Random restarts

I read several of the threads about random restarts but was unable to find my specific problem. My most recent error was:


BCCode : 10000050 BCP1 : E13A0000 BCP2 : 00000000 BCP3 : 805034A1
BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

I also get the Page_Fault_In_Nonpaged_Area BSOD.

So far I've tested out my ram (took one stick out still had problems, switched em, still had problems.) I've tested my video card (took my new video card out and switched it with my old one) and still had the same problems. I recently bought a new hardrive but I'm waiting on the adapter to come in. If anyone can help it would be much appreciated.


Answer:Random restarts

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER7236.dir00\Mini020108-01.dmpClick to expand...

find this and upload someone will be able to read the debugger files

3 more replies
Relevance 46.74%
Question: Random Restarts

They always occur while I'm in one of several games. If I have my headset plugged in, I get a warning in the form of a weird static noise that gets louder and louder until it's unbearable and then restarts. If the headset isn't plugged in, I get no warning. My screens go dark for a few seconds and then it just reboots. I'm using windows 7, sp1. Not sure what other information might be needed, but I'll provide whatever's requested within reason.

Answer:Random Restarts

Was moved to this forum, but not sure it's actually a motherboard issue. To give more details, I've eliminated Ram via memtest86, video card via testing in a friend's known working pc, malware via malwarebytes and viruses via AVG. I do not have the tools to test the motherboard or power supply, but I assume it's one of those two. Can't think of what else might be causing this.

12 more replies
Relevance 46.74%

Hi everyone this is my first post so I'm not really sure where it belongs but it is a very general problem so here seems as good a place as any. First I better start with what system I'm running: -

AMD Athlon 64 3000+
2.5 Gb RAM
ATI X1950 (512Mb RAM)
Asus A8R-MVP motherboard
Hiper 580W Type-M power supply
Windows XP Pro SP2

My problem is that my computer (seemingly) randomly restarts itself. I have tried everything I can think of to remedy this since it started to happen a few months ago, starting with changing my power supply. It happens in two different houses in two towns so it is not dirty electricity. I have changed graphics cards and have a new hard drive (although the old one is still in the machine). I have swapped RAM with a friend and the restarts continue on my machine whereas the friend's machine runs perfectly. I have reinstalled windows. I have had a PC Shop run a 'test card' (not exactly sure which... they didn't give me many details) and it found nothing. I can find no pattern in the event logs, which I check after every restart. Also the restarts do not seem to show any sort of software pattern. They occur at all times of the day or night no matter what I am running. It happens with and without background applications such as AVG and Sygate running. It even happens during the night when I am running nothing. I have patched my TCP/IP file so that the number of half-open connections is running at the pre SP2 rate of 65,000. I hav... Read more

Answer:Random restarts - please help

Just a quick update for anyone who might have surfed to this page on google (by the way if anyone finds this page and has had/is having similar problems please post here as I'm very bemused with the situation).

I tried a different version of windows one without service pack 2 and for about 2 days it appeared to be fine. No restarts. In this time I played a few games, surfed the internet as normal... tried to give it a standard run through. As soon as I updated to service pack 2 within 15mins it restarted! Seems very strange that SP2 should be the problem but now I've had two different copies of windows installed and if they are running PS2 the restarts occur. I am now going to get in touch with Asus and see if they can shed any light on the subject as regards the motherboard (and whether any of their software could cause a conflict with SP2). Also I think I will reinstall windows and leave it completely alone (i.e. not install SP2).

If anyone can think of anything at all it'd be most appreciated.

3 more replies
Relevance 46.74%
Question: Random restarts

Hi, my PC sometimes restarts (not so very often) while playing games. I've managed to get the minidump of my latest PC restart but I am not familiar with that. Maybe someone can tell me what is causing that restarts
Here it is:

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {0, ff, 0, 806e2ea0}

Unable to load image AmdK8.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AmdK8.sys
*** ERROR: Module load completed but symbols could not be loaded for AmdK8.sys

Probably caused by : hardware ( AmdK8+3552 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 00000000, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an ... Read more

More replies
Relevance 46.74%
Question: Random Restarts

For some odd reason, ever since we did a system restore with the Official E-Machines DVD that came with the computer, it restarts randomly. It's really annoying, and I'm not sure why it happens. Whenever we turn our computer back on from one we get an error report saying 'Windows has recovered from a serious error.' but they just say that there was a BSoD and that's never happened. Does anybody know how to solve this?

Any and all help is appreciated. Thanks in advance.

Answer:Random Restarts

7 more replies
Relevance 46.74%
Question: Random Restarts

Hope people can give me advice on this problem because it is absolutely puzzling me and I'm just about ready to throw my laptop out of the window.

Recently i bought a new 1GB Ram card for my laptop because both Ram card slots on have a 256mb card i had to take 1 out and then put the new 1GB card in, so i upgraded to 1280mb Ram from 512mb. After a couple of days my system shut down automatically and restarted i thought nothing of it at the time and nothing else happened for about 4-5 days, then yesterday and today it has been constantly restarting yesterday about 5 times in 2 hours and then today about once every 5 minutes for the last hour. I think i my have a temp or power supply problem but not sure, I have been monitoring temps of the CPU and HDD and the they are higher than what they were before i added the new card there is not so much difference in the CPU about 2C the CPU temp is currently 45C and doesn't go higher than 50C but the HDD temp has skyrocketed to between 45-50C from about 38-40C so i am thinking the problem is temp and the power supply. If anyone has any thoughts i would greatly appreciate them.
I will post my system spec on my profile as well.

Answer:Random Restarts

Ok i have reseated the RAM and have double checked that it is fully seated and also Ran Memtest86 which showed no errors in 5 passes not had a restart yet though so will see if anything happens.
I will try to run a virus scan and spyware scan as well see if that finds anything.

16 more replies
Relevance 46.74%

I've been having problems with my computer ever since a visit from a Comcast tech. Internet wasn't working, and while I wasn't here, he was messing around on the computer because he claimed it was the network card. So he installed Comcast's BS software package and put some USB device that bypasses the network card. Well, the internet still didnt' work so I uninstalled the Comcast software, got rid of the USB device, and what do you know, the internet came back on later that day, so the network card was fine.

But since then Windows XP randomly restarts. Usually I notice it is when the computer hasn't been used for awhile. BEcause when I come back and turn the monitor back on it's at the password screen. And then the Send Error Report pops up. It doesn't identify the cause. I have no idea what to check or how to fix this. Does anyone have any suggestions? Thank you.

Answer:Random Restarts in XP

16 more replies
Relevance 46.74%
Question: Random Restarts

Hello All,

My Windows 8 PC has been doing lots of random restarts by itself. It only ever restarts when I am away from the computer and has never done while I am using. Because I am not on the computer when it does it, I have not seen many of the crashes. From the ones I have seen, the BSoD is always there but I am not sure it always appears. I have attached the log files.

Thanks in advance,

Answer:Random Restarts

Go in the devices manager , view , show hidden device and look for AODDriver item. Is there a yellow exclamation mark in front of it ?

19 more replies
Relevance 46.74%
Question: Random restarts

Hi i got a problem with my Pc runing with my configuration about 2 years without bigger problems but now i got random restarts without error. I come from work , start the computer and i get a random restart after 5 min only in windows then a next one then i play games for 2 hours and nothing and then again a restart . Thought it was a software or win problem I formated the disk and installed windows , but i still got restarts . Tried to test it in safe mode i think i got only 1 restart in safe mode tested it for 2 days about 4 hours a day . Then i tried to put out 1 Ram then the other but the problem still persist . Dont think its a Ram problem or power supply i had a power supply problem with my older pc and i had freezes not restarts . Thx a lot for help

My config: p4 3.0 HT , asus MB P4R800-VM, MSI Geforce 6600GT 128MB VIVO,
2x 1GB DDR RAM Kingston, 300 GB HDD Seagate +50 GB HDD WD , Power supply - Thermaltake 480W

Answer:Random restarts

Try running the computer with the case open for a few days, and see if you get these restarts. While you have it open, clean out any dust and make sure that all the fans are clean and running properly

4 more replies
Relevance 46.74%

My computer started giving me random errors, i brought it to the shop.. it wouldnt install the graphics card or anything, i fixedit.. it didn't restart for awhile now it randomly does it again....
this error report comes up after it happens...(Attached File, I Print Screened)
The shop can't even find out what's wrong.. Niether Can i!.. Can anyone help, it's completely random..

Answer:Random Restarts!!!!!

6 more replies
Relevance 46.74%
Question: Random Restarts

Whats up Guys I just got a new PSU.."See Sig" with my old psu i was getting restarts.. and i still am?

so i know its my ram because when i run memtest i get errors somtimes quick somtimes not..

The longest i ran memtest for was 11min at 3-4-4-8 timings.. someone please help setup my ram for my bios...

i just got everything i wanted for my comp and i am having problems PLEASE help..

my FSB is at 218 right now...

i just need settings for my ram so i can stop these random restarts in games

Answer:Random Restarts

How is your cpu temp.... sometimes the bios's will dump and restart when the cpu "read" to high of a temp. disable that setting in your bios and see if it still restarts

2 more replies
Relevance 46.74%
Question: Random Restarts

My PC has restarted its self a few times for no apparent reason. A little while before it restarts It suddenly goes really slowly. Any help or suggestions, would be wonderful. Here's the log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 22:13:33, on 16/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\vsnpst... Read more

Answer:Random Restarts

Its taken me about 40 mins just to get internet explorer running to check this site for a reply. Is it my computer or my isp?

1 more replies
Relevance 46.74%
Question: Random Restarts

I have been having this issue with this computer about a year now, I didn't think anything of it because it didn't happen very often and  so I just dealt with it, but now its starting to happen more often. My computer has been just randomly restarting (only has been happening while I am playing a game). At first it started just restarting randomly, blank screen no error messages, then it moved to giving me a blue screen a few months later saying that a thread was stuck in the device driver. A few months after that it went back to just restarting with no warning, and no error code ( All while I'm playing a game, its never done it while I am just browsing on chrome ). Anyways, I searched solutions on google for this issue, and came up with 2 solutions and one person saying it was my graphics card damaged. The two solutions were 1. Update my graphics driver, and 2. Update my bios. I did both of these, and I am still running into the problem. Any help would be appreciated. If it makes any difference my warranty is still in effect, but I'm really not sure on how to go about sending it to HP. 

More replies
Relevance 46.74%
Question: Random Restarts

My computer has been randomly restarting for a long time now (4+ months). The restarts don't seem to have anything at all in common, just completely random. Sometimes they will happen one after another, sometimes right when I'm turning on the computer I'll get stuck in a line of restarts, always right when I'm logging in (the part where you click your name). At other times it just happens when I'm using the computer. Alot of times I leave the pc on during the night, due to downloading stuff. I know that it is not virus/spyware related because my harddrive recently (2 weeks ago I think) got messed up and I had to reformat it. Any ideas of what is causing these restarts and how to fix them?

Answer:Random Restarts

Could be Power Supply, Could be the heat sink isn't seated right and your CPU is over heating.

3 more replies
Relevance 46.74%
Question: Random Restarts

For the last month or so my computer has been randomly restarting, sometimes after restarting it does not turn on and just beeps and stops and beeps again. My system details are as follows:System:Windows XPHome editionManufactured and supported by:Advent T9201Intel?Pentium 4 CPU, 3.40GHz512 Mb of Ram The computer is about 3 years old and has not suffered from any other technical problems. Any help concerning this problem would help.

Answer:Random Restarts

How many beeps?Advent computers seem to be a line marketed by PC World. It doesn't appear very supportive of the products sold and all links to a website appear to not be working.I did find this link on specs: beeps are usually an indication of hardware problems...we need to try to narrow it down to what piece of hardware.I don't believe a nondestructive (done in accordance with the link above) would be useful until we resolve just what the beeps signify.Do you have any documentation which tells you what BIOS is installed? Does the screen get that far that you can see that?Louis

12 more replies
Relevance 46.74%
Question: Random Restarts.

Good day. I keep getting EVENT ID 43. Task Cat 61 . Its completly Random. It sometimes takes a day sometimes a week. Sometimes 10 times a day. Also they ALL look the same.

-Provider[ Name] Microsoft-Windows-Kernel-Power[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID41Version2Level1Task63Opcode0Keywords0x8000000000000002-TimeCreated[ SystemTime] 2013-03-01T13:32:03.248418900Z
EventRecordID83521Correlation-Execution[ ProcessID] 4[ ThreadID] 8
ChannelSystemComputerthebrazils-Security[ UserID] S-1-5-18

Thats it I hope some one can help

Answer:Random Restarts.

Hi and welcome to TSF sorry for the delay in getting to you please follow the instructions here

1 more replies
Relevance 46.74%

Hey all,

I've read a little about this issue, but the circumstances of other problems similar to this are a little different. What happens on my copmuter is the following.

I launch ANY demanding game, (e.g. AOE3, WoW, GTA:SA, HL2, CS) and my comp crashes anywhere from the instant the first in-game screen appears or within 15mins of play. Also, it crashes after prolonged use of Google Earth (about 20 mins). The crash i refer to is where everything is normal, then in a spilt second, the screen goes black and computer is going through boot sequence. No error messages, or any indication that the computer knows it just crashed and restarted by itself. (this has all murdered the gamer within me)

Memtest - and it returned with some errors (would dodgey ram be the problem of this all?)
Placing a stand cooler/fan at side of case, with case side off and fan on full. (heating issue?)

Don't know how long its been going on, or what made it start happening. I'll just say its been happening forever. I've read alot about this crash sorta thing. But can't get any good answers. So people, please, if you have any idea what the problem is, or even better, how to fix it, post away

System Specs:

CPU: Intel Pentium 4 3.2GHz
Mobo: Intel D945PSN
RAM: 1024MB
GFX: ATI Radeon X800
with 400W power supply

I think thats all the specs that are important or could be involved here.

Answer:Random Restarts---help!

Welcome! In order to find out what the problem is, we need to know more about your computer. Google "CPU-Z" and download the application. Give us the information that it tells you if you don't know about your computer.

5 more replies