Computer Support Forum

Error Message

Question: Error Message

A co-worker got a blue screen error (I am not sure what it was) and rebooted her machine. Now it starts to boot up, but before windows loads, she receives the error "BOOT FAILUREüCINSERT SYSTEM DISK AND PRESS ENTER".

Why would this happen and what can we do to fix it? Do we have to get the boot disk?

She is running WinXP.


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Preferred Solution: Error Message

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Error Message

Maybe you have a floopy disk in the drive... check and remove it.. if that isn't the problem, i have no idea

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Try this link:

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Hello,First, sorry for my english !  I have updated my lenovo thinkpad R61 yesterday, and since I have an error message at startup : --> on screen display message generator for thinkpad If I close the message, vista works well but I cannot change easily the volume of the sound with the 3 buttons above the keyboard (next the ThinkVantage button).Before a green volume control bar was displayed on the screen to mute, up or down volume. Now nothing appears and the volume up or down but mute between each change. Please help.James

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When I try to send a text message on my Nokia Lumia 928 is says: "Your SIM card is missing or damaged" and does not send the message. It also will not make calls and when I try it gives a message "SIM error." I examined the card and it doesn't seem to be damaged. I didn't drop my phone or anything to cause damage.
Why does it give this message?
How can I fix this problem?
Will everything on my phone be lost if it actually is damaged?

Answer:Why does my Nokia Lumia 928 give me an error message when I try to send a text message?

SIM cards can go bad... SIM Trays can go bad.
Test this by trying another SIM in your Phone... Does it work? Tray is good. Try your SIM in another Phone. Does it get seen? SIM is good.
You could ask your provider for a new SIM also.
Occasionally, this could be a software issue. Try a Soft Reset (you won't loose data). Hold the Volume Down + Power buttons until the phone vibrates and reboots (about ten seconds).
Otherwise, make a backup and then reset with Lumia Software Recovery Tool as described here: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

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I got this error message when install the Toshiba Value Added Package: ID_ERR_NOTINSTALLVALZ_MESSAGE on my M105-S3011 with Vista Operating System. How can i eliminate it? Should I upgrade my BIOS to v5.10? Because I run both XP and Vista in my laptop, so I can't upgrade BIOS to 5.10 because it only supports VISTA, not XP.

Does anyone have any ideas?

Answer:ID ERR NOTINSTALLVALZ MESSAGE error message installing Toshiba Value Added Package

Hi Jones

It seems today is your lucky day ;)

Ok? this forum is a tiny knowledge base!!! I found this thread about a same issue:

Hope it helps!! Please let me know if it works or not!!!

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When I open a Command Prompt as non-elevated , I receive the following error:-

The system cannot find message text for message number 0x2350 in the message file for Application.

The system cannot find message text for message number 0x2334 in the message file for Application.

If I open a Command Prompt as administrator I receive:-

The system cannot find message text for message number 0x2350 in the message file for Application.

The system cannot find message text for message number 0x2334 in the message file for Application.
The system cannot find message text for message number 0x8 in the message file for System.

This relates to Windows Vista x86 and I am totally stuck!!

Answer:Vista Command Prompt error - Cannot find message text for message number 0x2350

How are you opening cmd prompt

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Hi, this is my daughters computer  which I have brought to you before, she keeps downloading stuff (minecraft mods etc).  I suspect malware as we are getting  weird boxes appearing on start up, would you please check the logs - thank you
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.13.2
Run by hp at 10:21:07 on 2013-04-04
Microsoft Windows XP Professional  5.1.2600.3.1252.44.1033.18.3455.2776 [GMT 1:00]
AV: Avira Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
============== Running Processes ================
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDO... Read more

Answer:Security error message active desktop recovery message

Hymy name is Daniel and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.I am currently visiting an evening school and working nightshift only which might be evening for you. In this time I am mostly online with my mobile devices and won't be able to reply.    Click > Start > Control Panel > Add / Remove Programs and uninstall the following pr... Read more

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I was working w/ my email earlier, and got an error message saying Outlook couldn't open the email message already in my Inbox, and that I should quit all email applications and restart Outlook. When I tried to do that, I got a message box saying,  "Outlook could not open the file containing the folders used to send and retrieve email messages, create appointments, and open the address book. Please select from the following options:Create a new personal folders fileOpen an existing personal folders file   OK              Cancel"I use Microsoft Office 2000 Professional, if that matters. Any ideas what to do? Thanks for any help! I don't want to have to reload Microsoft Office if I don't have to!

Answer:Error message when trying to open email message in Outlook Inbox

Read this article are not the first to have this problem and it gives the solution.

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I cannot reply to my emails..I get an error message and it tells me my forward is off in outlook

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Hi there,

I have just installed Windows Vista to my laptop. I have downloaded the value added package and tried to installe the 6 buttons option.
However, I always get the error message "ID_ERR_NOTINSTALLTVALZ_MESSAGE". I have also tried to install the no button option and the 2 button option. For all three, I am receiving the some messages.

I have the Satellite A100-413.

Hope someone can help me.

Answer:Satellite A100-413: Error message - ID ERR NOTINSTALLTVALZ MESSAGE

This error message is known to me;
It?s very simple solution.
You have to update the BIOS to get rid of this error message.

Please check this:

Good luck

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When I try to post a message on a board that I joined, I get the following error:

"The host you are trying to send the input from is not a valid host."

What does this mean? And how can I fix it?

Answer:error message when attempting to post on a message board...

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i am not able to send text sms with my microsoft 535 phone after update.
plz help

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My Dell desktop Dimension E510 computer with one gig RAM and XP professional failed to start and I was eventually forced to do a repair of Windows which after several hours allowed me to restart it and it is apparently back to where it was with no need to reinstall any drivers, programs, settings, etc. During the Repair there were two places were I had to skip things that would not load. However, it now has two error messages that keep popping up and I cannot get rid of them.

The first is in a window labeled "msfeedssync.exe - Application Error". The message is "The instruction at 0x77d4bbcd referenced memory at 0x00000048 cannot be read". It pops up and says click OK to terminate program or click cancel to debug the program. Clicking either twice closes the pop-up but it returns about two minutes later. How can I get rid of thsi message.

The second problem is a window labeled "Status" which starts a ticker tape to load info and then a second window pops up that says "The feature you are trying to use is on a CD or other removeable device. Insert disk and click OK. The status file is an "Installation Package.msi file. No m,atter how much I click cancel or OK the windows will not close. I can put them in the background, but is annoying.

Any advice would be helpful. I thought of doing a complete reinstall of Windows but I believe it wipes out all my programs and I don't want that if possible. Thanks in advance for any help. This... Read more

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Hi folks, I hope someone can help me with this problem:

I'm getting the 'Windows not genuine' message box show regularly. When I follow the link to investigate I get the Windows Activation Technologies box come up saying that the Update Installation Failed with Error Code 0x8000247.

A while ago I replaced a failing hard drive with a new one, cloned the hard drive and used that image to replace everything. After a while I started to get the not genuine message.

Here is the diagnostic report, and I would welcome any help:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TBM4X-GXTGC-GT8X9
Windows Product Key Hash: JCkgn/yX0uIXVvNpetump5h4B8c=
Windows Product ID: 00359-029-7031935-85483
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {3FFF282A-2C20-4B16-8478-BAD3A2C333FF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered,
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x... Read more

Answer:Windows not genuine message plus Error message 0x8000247

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here -

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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I'm running Windows XP SP 2 and I get an error message whenever i connect my blackberry curve to the computer. if the usb device is stopped, it will go away, but other than that it won't disappear after clicking cancel. if it helps, I installed the roxio media manager only yesterday, when the error first came up.

Its name is Exception Process Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6b

thanks for the help.

Answer:Error message: Exception Process Message c0000013

I think before you ask here you can try search in google.
See here for your error:

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Hi everybodyJust a couple of annoying things which I hope someone can advise me on. The last three times I have opened my PC I have been confronted with a message informing me "No Black Ink Cartridge is installed". At the same time a message appears on the Printer saying, "Error 1102 Invalid Ink Cartridge. Reload Dell Ink Cartridge" Only problem is I have a Dell Black Ink Cartridge loaded. Taking it out and reloading it does not help. I have tried switching the PC and Printer on and off which helped yesterday but not today.Second problem. When the PC idles for some time a message appears telling me that I am now offline (although I am still online) and to press "Retry". When I do this the message disappears. I know this doesn't seem like much but I just wonder why it happens and if it's supposed to happen.Thanks for any help.Purple

Answer:Error message on printer + Offline Message

Is this any help click here

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I have a Compaq Presario SR1303WM Desktop running XP home edition and just recently installed a Linksys wireless adapter. I had some headaches with the adapter setup but I've been off and running for a while now and all of the sudden today I started getting a constant error message sound - but no error message along with it. I thought that it may be associated in some way with the adapter considering I had been getting some error messages concerning the adapter upon start up but I never really had any issues. I've tried many different things - changed some of the start up programs, cleaned the registry, ran a virus scan, etc. and nothing has worked thus far and I'm about to pull my hair out.


Answer:Help! Constant error message sound with no message...

go to control panel > admin tools > event viewer > under system and application, do you see anything that happened at that same time you heard those sounds?

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The connection to the server has failed. Account: ' (1)', Server: '', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

ABOVE is the error message I am getting using Windows Mail- I can't seem to send or set up my account properly, even though it seems I have entered all the correct information.
Please help if you can.

Answer:Error message relating to sending message- HELP PLEASE!

Hi and welcome to Vista Forums!

Are you using a software Firewall or hardware Firewall that block TCP port 110?

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I have a slow home computer that I'm trying to fix.  My specs are listed at the bottom.  It slows down considerably after I use the computer for about an hour.  But I also get this message from Internet Explore Security consistently:  dw20.exe
A website wants to open web content using this program on your computer
This program will open outside of Protected mode.  Internet Explorer's Protected mode helps protect your computer.  If you do not trust this website, do not open this program.
Name:  dw20.exe.
Publisher Microsoft Corporation
When you push either allow or don't allow, the response is the same.  The website goes offline. 
After that, another message comes on from IEXPLORER.EXE - Application Error
Process ID=0x158c (5516), Thread ID=0x369c (13980).
Click OK to terminate the application.
Click Cancel to debut the application.
Whichever is chosen, the computer begins to slow down drastically. 
My Specs::
(1) Dell XPS 8500; 3.4 GHz; 12 Gb RAM; 64-bit OS; 2 Tb HD
(2) Windows 8.1 2013; Kaspersky 2014©; Comodo Firewall  
(3) Have run free versions of:  MalwayreBytes; Super AntiSpyware; HitmanPro; JRT; FRST64; FSS; MiniToolBox; rkill; tdsskiller

Answer:dw20.exe Message Followed by an Applilcation Error Message

Hi techgnosis Just so you know, FSS and FRST are reporting/logging tools when used in scan mode only, so they won't fix anything unless instructed otherwise via a fix-list. Thus, I do not suggest you to attempt doing a such thing without proper training since you could easily mess up your whole system with that. Let's take a closer look at these errors.MiniToolBoxDownload MiniToolBox and move the executable file to your Desktop;Execute MiniToolBox and check the following options:List Installed Programs;List Last 10 Event Viewer Errors;List Devices - Only Problems;List Users, Partitions and Memory size;Once this is done, click on Go and wait for the scan to complete;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Hi Everyone:
Can you help me with this issue please?
I am building a database in Access 2007, windows7, it works perfectly well on my computer where i am building it; but one feature doesn't work on another computer that also has the OP system and Access version.
when you're working in one form with one record, you click on a button that will open another form and filter the records to show only the profile of the same person. the error message it gives is: Run-time error '3000 ': Reserved Error (-3201); there is no message for this error.
i will show below the code where it debugs. I'd appreciate any help with that.
(Again: it works well on my computer, but gives that message on another computer)

Private Sub Find_in_Bio_Click()
Application.DoCmd.OpenForm "Staff_BioEntry", , , "((([Staff_BioEntry].[Full Name]=""" & [Form_Staff_Activities].[Full Name] & """) AND ([Staff_BioEntry].[DOB]= #" & [Form_Staff_Activities].[DOB] & "#))) AND ([Staff_BioEntry].[Registrant_Type] =""" & [Form_Staff_Activities].[Registrant_Type] & """)"
End Sub

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I turn my laptop on and it starts updating. It stops updating at 87% and shows me Error: C0000022 applying update operation 90587 of 102804 (\regi\me...) Then immediately shows Fatal Error: C0000022 applying update operation 90587 of 102804 (\regi...). After about 15-20 minutes the screen turns dark. Can not do anything after that. Turn power off then on and the process repeats itself.


View Solution.

Answer:Error message and fatal error message

Hi,Perform System Restore to an earlier point when the computer was working fine from Windows Recovery Environment.1. Insert the Windows 8.1 Installation Disc; click on Repair your System.Option 1 : create installation disc Click on Advanced Startup Options.3. Click on Windows Startup Settings.4.If prompted, press any key to start Windows from the installation disc.5. If you are using the Windows installation disc, click on System Restore.6. Click on the Restore point during which the System was working fine.7. Click on Apply, click on OK.Check if you can boot the computer normally or not.After booting to Windows, reset Windows Update Components, set the notebook in Clean Boot and then install the update manually:Step 1: To reset Windows update components follow the steps in the article. 2: Perform clean boot.Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue. 3: Install the update manually from Microsoft Download Center:

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When I click on the little envelope Message Center icon on the taskbar, I get the error message:"C:\ProgramData\Lenovo\Messages\messages.html was not found."  And it will not display any messages.Does anyone have any ideas how to fix this?

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I'm pretty new at posting so I'm not sure of the best way to do this. When I start to log on to the net, whether using IE or Firefox an error message having to do with "Google" occurs immediately. (I usually use my Google bar to go directly to the site I want.) I've taken a print screen so that you can see that message directly but don't know how I should get it to you. (I'm used to emailing such things --) As I proceed I get another message which I have also copied. This one starts with the words "Assertion Failed." If I continue I usually get a "script error" message, a copy of which I do not have at this time. If I tell the message that I will proceed with going to my chosen web site, the last several times the site has come up in multiplicity, most recently it appeared 16 times, one right after another, totally out of my control, (causing I believe Foxfire to crash), and then just a bit ago, using IE, the site I logged on to came up 7 times. I really have no idea what to do about this so I'm hoping that you can help me once again.

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I am having a problem with the above error message (error:syntax.error) when I'm running Firefox.

I have uninstalled Java and reinstalled it, but still the same problem.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8099 Mb
Graphics Card: Intel(R) HD Graphics Family, -238 Mb
Hard Drives: C: Total - 698475 MB, Free - 580394 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled


Answer:Error Message error:sytax.error - Firefox

See if you can find help here.

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Help, can't print anything and can't find out how to fix that error code

Answer:Printer Spooler has a error message <Failed to Read Description. Error Code: 193 >

Hi, go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt (copy paste)

sc queryex spooler > 0 & notepad 0
(press enter) I am guessing we will see error 1058.

Next still at cmd type:-

net start > 1 & notepad 1
(press enter)

Please post both notepad entry's here.

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Hello and good evening to you all, I urgently need some help please and i'm HOPING that there is a solution here here please. My neighbour brought her laptop round to me this evening, that she was listening to music on it yesterday, and it just went off. I though it was a virus, as ive sorted out her laptop for her before, when it had a vius,...but this time it seems different.
Its a Windows vista laptop, and she's had it for about 3 years now. Its a compaq laptop. All her music, word docs, family photos are on her laptop, and NOTHING is backed up anywhere.
I've switched it on and I get the exact following message: LOADKEY FAILED WITH ERROR 1009 (STHIVE#0)
SO ive tried it in safe mode with f8, and sstill same message,....
Ive switched it back on, and then it askes whether to launch startup repair(recommended)..
I clicked on yes, and it said loading files........
Them it takes me to the system recovery options screen,...where it says Uk, and tells me to select next....
I've stopped here as ive no idea wheterh it'll will work ir actually WIPE the whole laptop, and hence my neighbour loses ALL her stuff on the laptop..which I dont waht at all.
Any suggestions please???

Answer:Urgent Help needed...Error Message: LOADKEY FAILED WITH ERROR 1009 (STHIVE#0)

Hi - you should be fine -I had a start up problem once (not same one) and used the start up repair and it sorted it without affecting my data - may be worth awaiting a second opinion from someone who knows what the problem is though!

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I have Windows 7.
A particular software I have is incompatible with Windows 7, but I have been able to install it with a workaround. Until recently. Although the software appears to install, I can find no trace of it when trying to run it.
I have presumed the problem lay with the CD/PC. I have just discovered the programe can be run directly from the internet, even on Windows 7. I have installed the device driver from the internet. Hurray! I assumed my problem would be solved. Not so.
The program requires an accessory 'IOM finger sensor' which I have. (The program is a meditation type one). I still cannot run it.
I have found an error message in the device log: Error: listener Bind failed'cNett::kstatusbindfailure'! It is repeated in the log 1000's of times! I can see the IOM thingy in add/remove prog and have tried to uninstall it, but it requires me to log on as administrator - always a problem when I get this message.
Can anyone guide me in the right direction to a solution please?

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Hi I don't know if anyone can help but I have been having problems with downloading the newest update. I keep getting this error message, the game itself keeps freezing on me also any help would be appreciated .

Answer:Solved: sims 3 error message updated error i/o operation failed

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Hello everyone,
I recently had a virus on my Windows xp computer (one of those ones that pretends to be an anti-virus program telling you your computer is infected). Before I had the chance to remove it I found I was unable to start up my computer. Instead of the usual user login screen I had a black screen with this message:

"lsass.exe - Application Error". The application failed to initialize properly (0xc0000005). Click on ok to terminate the application

Once I click okay nothing happens, the screen just remains blank. I have tried going into safe mode (F8 key) but it doesn?t seem to work. I hold the button down but the computer just loads up like normal and goes onto the dreaded black screen.

I have done some quick research and found that the problem is either the OS is broken, or a virus is pretending the OS is broken. Either way I have no idea what to do.

Any help is much appreciated. Please note however I am pretty clueless when it comes to computers, thus please try to assume as little prior knowledge as is reasonably possible and include simple step by step instructions if you can. I apologise for my ignorance.

If you need any further information let me know. Note as I have no laptop currently I will have to wait until I am in work to respond.

Thanks in advance!

Answer:I cannot start my windows xp laptop, I have an error message that says: "lsass.exe - Application Error"

Hi gringo_jesus, and welcome to BleepingComputer.

Please post the make and model of this computer.

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Hi there...

Can anyone help? I think I know what the error message means...but don't quite know how to fix it. Any Ideas? I am currently trying to find a system disk online - for this old laptop

On startup...the laptop counts up its memory and displays this error message:

HDC Error
Insert system disk in drive

I can access the Setup System and that seems to be about all!!? On the QuickRead Status recognises/activates the Hard Drive and the Floppy Drive.

Any help is totally appreciated ([email protected])

Message was edited by: anjasomething

Answer:T4850CT: Error message: "HDC Error - Insert System Disk in Drive"


Is it possible that the HDD is not recognized properly?

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I recently have been getting the Error message Windows has encountered a critical error and will close in one minute.
I do not have the Brazilian financial Active X control that became corrupted, or if I do, I cannot find it. I have Vista 32-bit on an Acer Aspire laptop. This message comes up after I login and I can either access the Internet via Safe mode w/Networking, or do a System Restore, at which time the laptop works for about two or three times and then the error message comes back.
Do I have a bug? Please help!!!!

Answer:Error Message 0x80070005 critical error - windows will close in one minute

I followed the preparation guide and when I tried to run dds.scr, the black screen came up really fast and then disappeared and nothing ever came up. When I tried to run RootRepeal.exe, I was able to tell it to scan, but then I never received a report. When I tried to run it again, it said that I didn't have permission, and when I tried to delete it, it said the same thing! I am the administrator...I have Vista 32bit and I am getting the error code 0x80070005 windows has encountered a critical error and will now close. I run system restore to get it to stop, but that only works a few times, and then I get the error message again.
What do I do now??

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Hello there!

I'm currently running Vista on my Compaq laptop. Unfortunately (long story) my key for Avast Antivirus expired in January 09 and I was unable to input the key code until September 09, so I guess the virus found it's way onto my computer during that time.
I ran a scan after finaly inputting the key and Avast found several infected items. Some could be removed, but since that scan I've been getting the following message after starting-up the laptop:-

Error loading C:/Windows/TEMP/msxm192z.dll

Also, since the initial scan and appearance of this error message I've been having various problems -
* Laptop running slow
* Media player not running (won't open/run) - cannot play any music!
* Photo Gallery icon blank and won't open - cannot access my photos!

I've since uninstalled Avast and installed a free version of AVG. Neither seem to be able to get rid of this virus.

I also followed the advice given to another member of this forum. I downloaded Malwarebytes Anti-Malware.
This is the MBAM report from the scan (which picked up several infected items):-

Malwarebytes' Anti-Malware 1.41
Database version: 3253
Windows 6.0.6002 Service Pack 2
28/11/2009 12:17:00
mbam-log-2009-11-28 (12-17-00).txt
Scan type: Quick Scan
Objects scanned: 98257
Time elapsed: 6 minute(s), 15 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders In... Read more

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Unit keeps going into critial pathway error loop. Blue screen followed by black screen. Restarts are not working. Had unit scrub by my IT. was working and now issue is back. Is this a processor issue?HP use to be good. This this is a piece! I bought this as a replacement for our older HP. it was great no problem just slower. Totally regreat that move. This is the loaded unit. Bought this from Best Buy. They use to be good? What the hell????Inferior service selling an inferior product is not a winning formula.If someone out there has a fix I am all ears!Here is a list of what does not work:Control escape to repair mode.Restart.Getting unit diagnosis and having scrubbed. ( All this did was remove my 365...)Repair mode.Repairmode advanced.HP customer care..... (All they want to do is sell you additional stuff. Not great at all HP).If I can't get this fixed I am planning on letting everyone know what has happened and how bad HP has dropped the ball.

Answer:HP Envy desktop Error message Critical Path error. Repair li...

Hi @Bigpapa5150,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with blue screen. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me so I can help you better.

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Error message Explorer.exe application error (0xc0000005)

I have the same error message
Error message Explorer.exe application error (0xc0000005)

It seems to have occured after I got infected with some ad ware.

I have tried going into windows/system32/wininet.dll and updating the file from one downloaded from the dll web site.

It has gotten rid of the blank desktop, but now my desktop is just as bad it goes from having all the icons it to zero icons on it every 4 seconds or so.

Myhijack this log is below.

If anyone can help me I would REALLY appreciate it!

Thanks, Rolland

Logfile of HijackThis v1.99.1
Scan saved at 1:05:54 AM, on 5/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\W... Read more

Answer:Error message Explorer.exe application error (0xc0000005) blank desktop

Print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download CleanUp! (Alternate Link if main link don't work - ) and install it. Don't run it yet.

Download Ewido Security Suite at

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you might get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on start update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to to update manually.

Download SmitfraudFix an... Read more

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I have an error message: An error occurred while loading a file. AOL will attempt to restore the file. My emails, however, are affected. I have email icons without subjects. The emails do open but I cannot know what they are or who sent them prior to opening and I cannot download attachments, answer or forward the messages. This is a potential disaster if I cannot fix this quickly.

Any help appreciated.

Answer:Error message: An error occurred while loading a file. AOL will attempt to restore...


Originally Posted by Feetone

I have an error message: An error occurred while loading a file. AOL will attempt to restore the file. My emails, however, are affected. I have email icons without subjects. The emails do open but I cannot know what they are or who sent them prior to opening and I cannot download attachments, answer or forward the messages. This is a potential disaster if I cannot fix this quickly.

Any help appreciated.

ok your issue is aol....

if you need to use aol, go to you can check your email there via the web so you should have no problems with downloading or what not

now onto aol.... dont use it unless you HAVE to

contact aol for support for their program..


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hi everyone,
sometimes i get this error message that says "An error occured inside a plug-in contained on this page.".... when i get this error i click ok.. then another pops up and after i click ok about 5 times i have to restart my computer.

one of the sites that this happens to me with is when i click on the merchandise link at that site. i think the problem may have to do with quicktime because usually i see a quicktime box above the error messages. can anyone help please?

Answer:Error message: An error occured inside a plug-in contained on this page.


I don't have Quicktime installed on this pc, and I didn't see the error that you're getting. Do you have Quicktime installed?

Also, in any other sites, does the error come up with the QT box?

If not, lets see a log, just to be sure:

go to , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.



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Running Windows XP Pro SP3

I keep randomly getting this error.

I found some information from 2003 that would lead me to believe that what I have is like the W32.Blaster.Worm documented back then, but after running symantec's specific tool to get rid of Blaster I ended up finding nothing.

Also, I've run many Malwarebytes scans, Spybot Search and Destroy scans and iolo Anti Virus scans(I know it's not the best but others seem to clash with my System Mechanic because it's set to work with the iolo one) which all turn up nothing.
This has been bugging me for a few weeks now while I tried to find out what was going on when I had the free time to run these long scans. At the same time my services.exe and one of my svchost.exe files are always running at about 10% of my CPU each and it definitely seems related to the NT AUTHORITY RPC errors I'm getting now.
Help with this will be extremely appreciated.
Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:44:23 AM, on 09/02/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\Pro... Read more

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I'm worried about this Microsoft Visual c++ runtime library error... It happens, whenever i'm trying to do anything with my malwarebytes anti-malware. And even if I open the folder where i put malwarebytes exe, there also it shows this error.. Can anyone help me.. Thnks...

Answer:Microsoft Visual C++ Runtime Library error, error message 00289x01849

Does this happen if you right click on MBam and coose to run as Administrator?

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Please i need help,if any qute guy please help me!
When ever i open windows a message appears saying
The application failed to initialize properly error code(0xocooooo5)
It also happens when i try to right click trying to open properties.
This is the hijack log file.

Deckard's System Scanner v20071014.68
Run by Nicole Collett on 2008-08-08 10:43:27
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

-- Last 5 Restore Point(s) --
85: 2008-08-08 14:34:20 UTC - RP1055 - Deckard's System Scanner Restore Point
84: 2008-08-07 16:33:46 UTC - RP1054 - RegCure Backup
83: 2008-08-07 11:50:18 UTC - RP1053 - System Checkpoint
82: 2008-08-04 21:22:28 UTC - RP1052 - Installed Java(TM) 6 Update 7
81: 2008-08-04 20:59:53 UTC - RP1051 - RegCure Backup

-- First Restore Point --
1: 2008-07-29 00:32:10 UTC - RP971 - Software Distribution Service 3.0

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-08-08 10:45:51
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS... Read more

Answer:Error message,application failed to initialize properly error(0xoc0000005)he

Hello and welcome to TSF.

Sorry for the delay in reply. If you still need assistance, please post a fresh log as it has been a while since you posted.

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Hey guys, I keep getting this error message:

DDE Server Window: iexplore.exe ľ Application Error
The instruction at ô0x0165cd11ö referenced memory at ô0x0165cd11.ö The memory could not be ôreadö. Click on OK to terminate the program

so I keep clicking "OK", but I don't know what it is I'm okaying and I'm too computer illiterate to figure it out on my own. Any takers?

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I am in desperate need for some assistance. My laptop recently has been giving this message before reaching the desktop: "A disk read error occurred. Press ctrl+alt+del to restart. I have tried restarting multiple times (including manually restarting), but I ended up receiving the same error. My operating system is Windows XP.

What can I do to approach this problem? I would be very grateful for any assistance.


Answer:Solved: Desperate need for assistance for error message: "A disk read error occurred.

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Hi All,

Looking for some help, please!!

My son has a Dell Demension 2400, which up until recently has been pretty good! For the past month of so... the computer started running more slowly (it's about 4 yrs old)..then it starting freezing more and more! Last night he turned it on and got this message:

A Disk Read Error Occured. Press CTRL+ALT+DEL to restart" error message.

Of course, Pressing CTRL ALT DEL brings you right back to this message? Can you please help us out with how to resolve this!

He runs Windows XP and is pretty good about doing the updates and he also uses Avast, Zone Alarm, CCleaner and Spybot!

We are hoping it's not a bad HardDrive??

Thanks so much for any help you can provide!!

Answer:A Disk Read Error Occured-Press CTRL+ALT+DEL to restart" error message ~HELP!

Go to safe mode and run check disk. (keep tapping F8 from when you see the Dell logo as it boots)
Delete all temp files, temp internet files first.

It is likely that you hard drive is either nearly full and/or on its way out.

Let us know how you get on.

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whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.


Answer:error message during user account signin critical error

You could try this fix

Sign in in safe mode with networking, then sign off and sign in normally...

3 more replies
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Hi there,

Since I have installed NIS 2004 on Win ME, when I am doing the check to autorize my applications to access Internet, a pop-up with the folowing message:

Sndsrvc has caused an error in KERNEL 32.DLL

and then also another one with:

Runtime Error!
abnormal program termination
I then used ad-aware 6.0, cleaned everythings, scandisk, defrag. Still have the same problem.

Here is my HiJack log:

Logfile of HijackThis v1.97.7
Scan saved at 23:03:20, on 15/01/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

Answer:NIS 2004 - Error message: Sndsrvc has caused an error in KERNEL 32.DLL

Anyone can help me with this issue ???



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This problem is been happening for some time now. I have not used this computer for a while. I update the Geforce driver and also all the window updates. I ran malware check and antivirus scans everything comes up clean. What can I do to solve this issues, I am at a loss and our local Microcenter Tech group says everything checks out. 

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Recently uninstalled Acronis True Image 10 software due to program failure to restore.Now on computer startup before Windows even attempts to load, I get this message across the top of the black screen, "Acronis Loader fatal error:  Boot Drive Partition not found. Press "enter" to try to load your OS."After pressing 'enter,' system boots up and runs with no problems.Anyone know where this message is originating from and how to get rid of it?thanks,Phil

Answer:Acronis Loader fatal error . . .bootup error message

Sounds like something in your Boot.ini file.Have you look at it to see if it still has Acronis boot info?What OS are you running?

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When I boot my computer-Dell Studio--laptop--running Windows Vista--I get this error message--
Error Loading C:\User\iamspiga\App Data\Local\avopidit.dll
The specfied module could not be found.

Don't know if this is related to downloading a survey tracker from
I removed it but this appeared afterwords.
Hope someone can help me get rid of this.
Thanks in advance

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Wont boot up in normal mode, gives BLUE SCREEN OF DEATHTech notesSTOP 0x0000007E (0xC000005, etc) fltmgr.sys - address B9E97A3B base at B9E90000 date stamp 480251DAAny idea how to fix this ??

Answer:BSOD in XP error message 0x0000007e stop fltmgr.sys error

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Pro A300 notebook continually popped up error message box: Pwdbank - Abstract Error. Must kill pwdbank process to stop it.

Does anyone know what's the problem and how to fix it?


Answer:Satellite Pro A300 - error message box: Pwdbank - Abstract Error

As far as I know the pwdbank.exe is a part of TrueSuite.

If you don?t use fingerprint or this tool you can disable the automatic loading of this file.
Otherwise if you need this you should check the Toshiba website for an update: => Support & Downloads => Download Drivers

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here is what happens..
during anytime i use my pc, most of the time during game play my pc juz reboots without any notice or anything..
after every random reboot it shows an error "the system has recovered from a serious error"
it has happened a few times until 2day..
it has happened when i play fifa2007 or warcraftIII..
any1 know whats d course??
or any solutions pls..
i really need help..
this annoying reboot is driving me crazy..
cant even play a nice complete dota game on warcraft..

Answer:Error Message After Random Reboots: "the System Has Recovered From A Serious Error"

Check your Event Viewer (Start>control Panel>Administrative tools>Event Viewer) under the system area. Look for any "System Errors" or "BugChecks". Post the:


here to this thread.

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Relevance 37.72%

Please help I get this error message at startup, not hurting just very annoying. It says,

Thanks for any help, DB1

Answer:Solved: Error Message at start up RUNDLL error loading

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my laptop is giving me this error message in the begining:

Retrieval of "ThotKey" Failed.

Error Code - 0x00031402, 0x00000002

and with it i can not use the hot keys.

Can you guys help me, please?

Answer:Startup Error Message Error Code "ThotKey" Failed


I hope I can help you.

I would recommend removing this tool from the operating system.
You can remove it from the ?add & remove programs? which can be found in the control panel.

Then download the new tool from the Toshiba page and install it again!!

Good luck

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I am getting the error message 'Error 0x80240031' while updating from the PC build 14267. Can anyone give me any work around for this. Thanks in advance.

Answer:Getting an error message 'Error 0x80240031' while updating to 14271. Is there any work around?

Connect to wifi, make some free space

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Using a Lenovo USB docking station with two monitors.  Cannot clear the "Check Video Cable!" error message with the HP monitor that is plugged into the DVI - D port.   Tried all the troubleshooting I have found in these chat  rooms to date and nothing seems to clear this error. 

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Help! I started to get an error message after I deleted the last infected file from my computer and then I got this error message that looked like this (see attachment) except it had different text, though. When the error message comes up I'll capture it.

Answer:I get RUNDLL error message saying:Error loading C:\Documents and Settings\.....

I believe you may have some residual damage or still may have a virus -

Please follow this sites pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.->

Virus/Trojan/Spyware Help - Tech Support Forum

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

IF they say you are clean, then I or someone will work with you to clean up your startups.

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I recently installed a software called Navex, but when I click on it I keep getting this message on my windows 7
Error #....:1426
Message.....:OLE error code0x800706ba: The RPC server is unavailable
Line #....:0

Please can someone assist Assist??

Please Assist

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Hello, I have a Compaq Presario C500 Laptop with Vista Home edition installed (Intel Celeron M CPU 1.86 GHz/1.50 GB Ram/Vista SP 2.  I've had my Windows update set to automatically download and install any updates.  However I've recently had this error message occur that states "Errors found - Code 80070422.  Windows update encountered an unknown error."  I've tried the "Get Help With This Error" link but it's very confusing.  I've also run my antivirus (microsoft security essentials)/Superantispyware/Malwarebytes to make sure I don't have any virus' and haven't found anything.  Can somebody help me?  Thanks.P.S.  User Mulreay said I should repost in this area.

Answer:WIndow update error will not work - error message 80070422

Hi, hope this link helps. According to Microsoft:QuoteWhile your computer might not be infected with a virus, it is recommended that you follow steps to scan for viruses, and then turn the services on.

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There was a grammar issue on a message that displayed from the Rescue and Recovery application.I took a screen shot in case it is needed. The text readsTitle:Rescue and RecoveryMessage:Rescue media enables you to access Rescue and Recovery tools, evenyou are unable to start Windows(R) environment, do you want to makea rescue media immediately?There is an "if" missing between the first and second line.Also, the last question should be it's own sentence. Unless you want to break it with a semicolon.

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whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.


Answer:error message during user account signin critical error

You could try this fix

Sign in in safe mode with networking, then sign off and sign in normally...

3 more replies
Relevance 37.72%

I'm having a problem with my sister in law's computer. Originally, she had that annoying XP 2008 virus/spyware, which I think I managed to get rid of with Malwarebytes' Anti Malware and System Mechanic 7. Now I have a new problem. After receiving a recent download from microsoft, upon restarting, I get the blue screen of death with this message;

STOP: C000021a (Fatal System Error) The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)

I can't get anywhere into Windows, I've done F2, F8, F12, everything I could think of without risking more damage since I'm not trained for this. I've booted from the system mechanic CD with the Hard Drive recovery, and while it said it found and fixed a problem, it didn't fix this one. I have no windows CD. The computer is a Dell, and it's running Windows XP service pack 2 with Explorer 6. Heeeeeelp! Other than the F keys, I can't get anywhere with this computer.

Answer:Error Message blue screen of death C000021a Fatal System Error Windows Logon Process

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Hi there,

I have started to receive the attached error message constantly this evening.

I have followed the instructions on the Microsoft help page for this topic:

The page says to update to service pack 1, which I already use, and to download the Hotfix. When I open the Windows Self Extractor, which downloads to extract a file on the link which is emailed to me, after entering the provided password, I get the message 'An error occurred while unzipping. One or more files were not successfully unzipped. The error code is 40"

Can anybody help?


Answer:"Exception Processing Message 0xc0000013 "... etc error message

Hi. . .

This message appears to be related to a USB card reader or a built-in card reader.

Which are you using? Is the card in question SD, XD, etc... camera card?

Regards. . .



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After several unsuccessful conversations with Comcast techs a friend of mine really needs help and I am totally at a loss as to how to help her. She keeps receiving the following error message and has know idea what it means and whether she may be losing some messages. The error message reads as follows: "Message rules did not forward or reply to 1 message because the message would have been sent to one of your accnts. Accnt. Server"

She has only the one email account under a single name, is running XP and uses OE almost exclusively for her email.

All help will be much appreciated. Thanks.

Answer:Solved: Email Error Message: "Message rules..."

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I have Windows XP SP3. I have been infected with WINPC Defender. I went on line and checked out some sites they recomended Spy Blaster I installed this and the computer re-booted and now it gives and error message Booting GRLDR turning on gate A20 ..... Success and a black screen. XP Will not load

Answer:XP won't load error message Booting GRLDR error

Close this thread and mark it as resolved - then stick to your duplicate one.

1 more replies
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After attempting (failed) to install a new epson printer, (wf-3540) I decided to try and clean the registry before trying a second time. A second and third attempt also failed. The error I got when trying to install the printer driver package was:The instruction at "0x0043868b" referenced memoryat "0x000000" The memory could not be "read".Click on OK to Terminate the program[[ OK | Cancle ]]After cleaning out the registry (several times) I've been getting this message at bootup:"failed to unload native registry." This is at the blue screen just before the desktop.My system details:System Restore is - Off.Amd Athlon 64 Processor 3000+ / Venice (No Over Clocking)Motherboard - MSI MS-7125 (MSI - K8N Neo4 Platinum)Chipset - nVidia nForce4 (Crush CK8-04) + CK8-04 MCPVideo - PCIe .. EVGA e-GeForce GT 5202.00 GB PC3200 DDR-SDRAM | PNY ElectronicsHard-Disk: SATA 3 Gb/s - WDC: WD2500JS 250 GB, 8MBMarvell Yukon 88E8053 PCI-E Gigabit Ethernet ControllerStandard OpenHCD USB Host ControllerStandard Enhanced PCI to USB Host ControllerRealtek AC'97 AudioECP Printer Port (LPT1)Communications Port (COM1)HID-compliant mouse - Wired / 3 button - LogitechStandard - wired keyboardMonitor - Acer P186H / LCDRouter: SpeedStream 6520 / wired & WirelessHope someone can help and Thanks! .. Klunker

Answer:Error at bootup ... Stops and displays error message ...

I hope you learning about why we just leave the registry alone! Misplaced faith in registry cleaners has lead many here. Have you attempted to get in via "safe mode with networking" Tap F8 a few times when you first turn on the computer, that should bring up a black screen with windows advanced start up options. Select safe mode with networking, a bunch of writing will scroll off the screen and then it will hopefully load up to the login screen. Yes it looks different, it is a stripped down version. Report back if you can get that far, and what operating system are we trying to repair, xp I gather? thxmessage edited by HopperRox

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Before my computer was working fine when i am connecting to the internet using a portable usb internet huawei. Then one morning when i tried to connect i got this "Error: 720". been searching the internet for a solution but none of them worked. if anyone knows how to fix this please shed some light to me. =)

Answer:Error:720 Error Message When You Try to Establish a Dial-Up Connection

Welcome to TSF,

First off, see if a System Restore would work. Restore it to a point where you were able to connect.

If the first recommendation didn't help at all, see if a resolution here helps.

An update will be appreciated.

1 more replies
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Help! My laptop was fine, then it got "stuck", nothing would move, so I powered it off. When I turned it back on, I get this error message:
Loadkey failed with error 999 (STHIVE #0). It won't automatically repair and says I have corrupt registry! I don't even know how to start it in safe mode! HELP!!!!

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Hello ,

Im using access and I have a combo box and an unbound field that picked up the column 1 from a table. Im using On change event. .It seemed that everything is ok when i put the first field , the second ( unbound) field automatically populate the second column from the table. The problem is when i used a data which is not on the table a box came out and say (Runtime error '3314'. You must enter a value in the 'missing field)' field.

I would be very happy for the message but this is not a normal MSGBOX. Ithink if i say it correctly , this msg came from the vba codes and block everything because below the box it has this END and DEBUG. i think my users will freak out if they press DEBUG.

Why this message came out the way it is, the code that I have is as follows:
Private Sub Arrv_IATA_Code_Change()
Me.Arrival_Point.Value = Me.Arrv_IATA_Code.Column(1)

End Sub
There must be some code that i can add to display the alert message without coming from VBA.


Answer:Solved: error message 'runtime error '3314'

You should check that there is something in the Column(1).

2 more replies
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I think I might of found a solution to this problem. At first I went to C:\WINDOWS\System32\spool\Drivers\W32X86\LXCItime.dll and removed the dll file to see if that made a different and it didn't.
Then I navigated my way to Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). I right clicked reg value LXCICATS, selected modify and removed the entry ",RunDLLEntry". with out quotes. Restarted my pc and did not get the error anymore. Went back into the registry and found that registry had re created the ",RunDLLEntry" I had deleted. Anyway this worked for me and hopefully for others.

UPdate: Still had issues after removal of above entry. Went back in to registry, same entry and removed "DRIVERS\W32X86\3\LXCItime.dll,RunDLLEntry". Don't know if I'm on the right track or not, but someone might be able to use this to further troubleshoot this issue. Just a side note, that after removal of this last entry that start up seemed to be kinda weird as in a slight hesitation. Anyway for what its worth, good luck.

Answer:Lxcitime.dll Error error message for runtime.dll when boot up

Hello, I moved this to the Am I Infected forum as there are not the required logs posted for this forum. Its not unusual to receive such an error after using specialized fix tools.A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads. To resolve this, download Autoruns, search for the related entry and then delete it.Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)Open the folder and double-click on autoruns.exe to launch it.Please be patient as it scans and populates the entries.When done scanning, it will say Ready at the bottom.Scroll through the list and look for a startup entry related to the file(s) in the error message.Right-click on the entry and choose delete.Reboot your computer and see if the startup error returns.Credit to quietman7

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Hello all, I noticed today that my Thinkpad W520 doesn't charge the battery when the AC adapter is plugged in. I know I have a bad battery that uses its powers in 30-40 minutes once the AC adapter is disconnected. However, I started seeing addition symptoms: 1. If I shutdown the laptop and remove the battery, then try to boot with the AC adapter connected, I get the following message: "0190: Critical low-battery error" and the laptop shutdowns.  2. If I connect the battery and AC adapter, I can use the laptop, however, the battery remains at 6% and doesn't get charged no matter how long I keep the adapter connected. My bios is up to date. Anyone knows what might be the issue or how to isolate it? could it be the motherboard?  Thanks

Answer:Error Message "0190: Critical low-battery error"

So you get the 0190 error without the main battery installed?Does the system forget the time when it's powered off without the main battery attached?

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I have an XP machine. I have recently changed Cable Modem Internet providers - now using Rogers - previously AOL. I have IE 7.0, and when connected can browse to some sites like but not or or I have worked for the past 4 days with Rogers tech support to no success. They are telling me that a tracert and ping test indicates that the cable modem is working properly and that the problem is in this PC. Find below my HIJACKThis log file. Any help wold be much appreciated. BTW.. I also installed Mozilla at the Tech's suggestion - same results for that browser. I have compared the security settings of 2 machines - and I just can't figure out the problem.PLS HELP me before I drive myself crazy. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:23:36 PM, on 5/20/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Program Files\CyberLink\PCM4Everio\EverioService.exeC:\Program Files\QuickTime&... Read more

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The rest fo the error message says- "Failed to read configuration file. Please contact system administrator"
I have just R and R'd Firefox and I'm still getting this error message. It won't run now and now I see just how horrible IE is in XP,since I'm forced to use it now....sob
Please Help!!

Answer:Firefox won't startup-Error message says "Configuration error"

Only an idea!!!!  Not sure but it may be the newer FF may not run well on XP, you could experiment by down loading and older version.
Just checked I may be right check the link below!

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does anyone know about this error message and is there a cure for it? It only happens at close down

Answer:error message anclist caused error in kernel32.dll

I never heard of annclist before but I did a search and came up with this... hope it helps. click here

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Logfile of HijackThis v1.98.2
Scan saved at 10:44:21 AM, on 11/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Documents and Settings\rich\My Documents\aaaaaahijack this 198\hijackthisNEWEST.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
N3 - Netscape 7: user_pref("", ""); (C:\Documents and Settings\rich\Application Data\Mozilla\Profiles\default\1Y9E32B3.SLT\prefs.js)
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C... Read more

Answer:hall dll error message + ini boot files error

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I get the error message:

The instruction at "0x007126b0" referenced memory at "0x000000e4". The memory could not be "read".

Click on OK to terminate the program.

could any one help me as i dont know how to fix this problem.


Answer:i get the error message AcroRd32.exe - application error. can any1 help please?

That?s an adobe acrobat reader fault.

Try using > this instead? It does the same job FREE and is a much smaller download/program.

I find it better.

Oh and welcome

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every time i restart my computer i get small window that say :runtime error 21 at 00407ffdand it repeat for all the time what is cpjkdbi??please help

Answer:Please Help ... i have error message :runtime error 21 at 00407ffd  Operating system / antivirus & antispyware protection / service packs installed / when did it start happening / did it ever work right / installed any new software? Alan <>< 

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I am running Microsoft XP SP2 on a HP pavilion zv5000 laptop. I recently installed PC-cillin internet security software. I ran a scan last night and then went to bed. This morning I got an error message on the desktop. It shows a strange icon in the taskbar I've never seen before and it causes screen tearing where the error message popped up. It doesn't seem to be related to any program I have installed but it's beginning to become a nuisance. I am able to cose it, but it pops up again within a couple of minutes. It makes a sound identical to typical error messages. It also usually brings itself to the front of all windows i have opened. I'm inclined to think it is some sort of spyware, but it could be a program that had a component removed during the last scan. Any help in eradicating this problem would be greatly appreciated. I run Spybot search and destroy in conjunction with PC-cillin.


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Hi, I have an Acer Aspire 5542 which is showing an error message of 0211:Keyboad error can you help me please ??........Many thxDonna

Answer:Error Message 0211: Keyboard error

Is it a laptop or desktop and does the keyboard work despite the message. Does the message appear at bootup?

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I have been living with this error long enough:
svhost.exe – Application Error
the instruction at “0x7c919af2” referenced memory at “0x00000010”, the memory could not be written
Click on OK to terminate the program
Click on CANCEL to debug the program

It pops up every single time I boot up and it's annoying. I have tried everything I know to get rid of it and it does not work. I need your invaluable help again. You guys have saved my ass many times in the past and I do appreciate all your help.

The 'puter:
Dell Inspiron 530
Intel Duo Core CPU E655
Windows XP Home Edition
version 2002

Thank you in advance. Peace,

Answer:Error Message: svhost.exe ľ Application Error

Hello,And welcome to, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwarePlease download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Full Scan"... Read more

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I am getting an error message when I open up my musicmatch jukebox application. Here is what it says: Runtime Error!
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
What do I do?

Answer:Solved: Error Message: Runtime Error!

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I am trying to install Cisco VPN on a computer with Vista but I get error Message GetINFClass error: System cannot find the path specified. Does anyone know how to fix this? Help! Thanks.

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I ran McAffee this morning. It detected a few trojans, cleaned and removed some files and the re-booted my machine. When I get back to the desktop, I get the following error message:

"Could not load or run 'C:\Windows\system32\rqopp.exe' specified in the registry. Make sure the file exists on your computer or remove the reference to it in the registry."
When I edited the registry, I removed the reference and re-started the machine, and I get the same message again. Additionally, the entry re-appears in the registry even after I remove it.

Any ideas on how to resolve this problem?


Answer:Vista Error Desktop error Message

Looks like malware. Use some other scanners. McAfee will not get anywhere near all of them.

Free anti-malware scanners:

Spybot S&D
Ad-Aware 2007
Spyware Eliminator
Emco Malware Destroyer
Spyware Doctor
Arovax Anti-spyware
Trend-Micro Rootkit Buster
F-Secure Blacklight

Since this seems to be a relatively unknown threat, you may need to post a log from HijackThis in the Malware forum for professional help.

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i keep getting an error message when i start my computer it says hd reg runtime error '53' this is all in a square box how do i stop this happening on start up and what is it .

Answer:error message (hdreg runtime error '53')

Try this, go to Control panel, double click scheduled tasks, if there is an item named HDREG, delete it, confirm and okay out and reboot.

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After solving "ntldr is missing" problem,I boot the computer.THen computer ask me to choose the operating system to start.Its screen displays following message:

select the operating system to start:
Microsoft Windows XP Professional
Microsoft Windows
Use the up and down arrow keys to move the highlight to your choice

If I choose Microsoft Windows XP Professional,error mesages will appear as below:
STOP :c000021a{Fatal System Error}
The Session Manager Initialization System process terminated
unexpectedwith a status of 0xc0000034(0x00000000 0x00000000)
The system has been shut down.

But if I choose Microsoft Windows,there will be message stating "Microsoft Windows I\O Error accessing boot sector file multi(0)rdisk(0)partition(1)\BBTSECT.DOS".

What should I do to solve this fatal system problem? Does fixing "ntldr is missing" problem cause this fatal system error?
Thanks in advance

Answer:Error message:Fatal System Error

sub-forum: guides & solved issues

The above forum has information on how to use Recovery Console & Windows XP CD to restore the OS. Caution, I recommend full backup to a 2nd disk. Caution, don't enter 'r' to the first decision point. Caution: next decision made should not reformat the partition. If you have the ability to clone the hard drive, then you have a spare should recovery be re-done.

Other posts recommend configuring computer to a minimum: the boot hard drive, cdrom, and 1 memory module (256MB is the minimum for XP). This is an easier first step before reloading anything.

Caution: oem restore bombs you back to out-of-the-box conditions. All data & applications are overwritten. This is different from above restore.

You did not indicate what significant changes occurred preceding the problem. Is the hard drive entering old age? Was the disk re-partitioned? Were applications closing/freezing in the days leading up to this?

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Upon booting my computer I have gotten an error message named MBR error 1: Press any key to boot from floppy. Naturally I began my research immediately as to what this error means and how to fix it!

Some of the first suggestions I came across were solutions such as rebooting your computer, doing a power drain, completely turning your power supply off, and unplugging your computer completely, all of which did not help.

My adventure continues.

More research and a phone call to my friend pointed to another option of trying to reset my computer bios which also, sadly, did not work either (I reset by removing the motherboard battery for first 5 minutes and then again for almost 30 minutes which I thought would be sufficient). I was also made aware that a disc in the disc drive could be affecting the boot up process so I removed all discs and this also, did not work.

I'm starting to run out of options and have looked up solutions for quite a long time now with no resolution.

Any help would really be appreciated. Tips, advise, what exactly is going on with my PC, and other comments are much needed as I use my computer quite often for gaming and am already going through Torchlight 2 withdrawl. *laughs*

Answer:Upon booting my computer I have gotten an Error Message, MBR Error 1.

Can you boot into BIOS and ensure there is no floppy drive listed in BOOT options. If there is, remove it.

If you have your Windows installation disk you can boot from that and see if it gives you the option to repair your MBR.

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

It's possible there is a problem with your hard drive, SeaTools will let us know if that is the case.

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Good Afternoon
I am hoping that somebody may be able to help me with a Run Time Error 2455 that I keep getting and I have no idea what is wrong. I am using Access 2003.
I have a form which has 20 fields I use to enter information about recipes.
This is frmINPUTRECIPES (record source is tblRECIPES)
On this form I have a command button which I want to use to transfer the content of 6 of these fields into similar named fields in another form, named frmFRIENDS .( (record source is tblFRIENDS). Clicking the command button runs the following event procedure.
Private Sub Command205_Click()
Dim stDocName As String
stDocName = "frmFRIEND"
DoCmd.OpenForm stDocName
Forms!frmFriend!NUMBER = Me.NUMBER
Forms!frmFriend!RECIPES = Me.RECIPES
Forms!frmFriend!BOOK = Me.BOOK
Forms!frmFriend!BOOKCASE = Me.BOOKCASE
Forms!frmFriend!SHELF = Me.SHELF
Forms!frmFriend!PAGE = Me.PAGE
End Sub
When I click the command button I get the following message
Run-time error 2455
You entered a an expression that has an invalid reference to the Property Page
When I run DEBUG the error is shown to be with the last line of the code
Forms!frmFriend!PAGE = Me.PAGE
If I pass the cursor over the first part of the expression I get
Forms!frmFriend!PAGE = Null
When I remove the last line from t... Read more

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Hi can I get help please ?
I am getting a ram error message saying damaged hard drive clusters detected ?

Does anyone know what this mean ?

Thanks Lisa !

Answer:error message saying ram error on hard drive ?

This sounds to me as if it is a nasty piece of malware, move this thread to the virus and other malware removal section for a better response

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Three days ago while on the internet I believe my computer was infected with some type of virus. Computer would lock up and freeze where you could not turn it off unless you took out the battery.
I downloaded pctools which scanned and showed numerous infections and supposedly eliminated them. Evidently it did not.
I put it in safe mode and did a full scan with pctools and again is showed numerous infections and supposedly fixed or removed them.
I ran another scan with McAfee and it came up with one infection which it supposedly fixed.
I turned it off and restarted it and it seemed better but then started to do the same lock up and freezing while it was attempting to load windows.
It kept giving me the application error fxssvc.exe.
I am not overly technical but can follow directions. Can someone give me a clue to what is the problem and the depth of it?
I would be most appreciative.

Answer:Error message fxssvc.exe application error

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The... Read more

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I am getting this message but don't know how to sort it. I have tried running various antivirus softwares but still have the problem.Anyone with any ideas please get in touch. Thanks in advance Jim

Answer:Error Message......... Runtime Error at 00403B06

In what application? Internet explorer?

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On attempting to reinstall/repair disc 1 of Microsoft Office 2000 Professional on my PC, I receive the error message "Internal Error 2349". My os is Windows XP. My antivirus software is AVG. This error message first occurred during an attempted online update of Office 2000. Now I am unable to reinstall/repair the programme from my CD-ROM. Any suggestions please?Sweet William

Answer:Error Message "Internal Error 2349"

Does this help click here

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Hi All,
I've been having some issues with my PC for the last couple weeks now. I've been noticing the problems mostly when playing Eve or tf2. I thought it might be temps since it's warm out so I monitored them but they looked to be stable. I then thought it might have been my nvidia driver update and rolled those back with no success. Every now and then while playing a game I get the critical error sound but with no message and nothing in event viewer.

Eve was having problems in windowed mode, the FPS dropped to like 6fps, so I turned it off and in fullscreen fps went up to 60 something. I use to run in windowed mode all the time with no problems. Also, during certain times in the game when on vent the audio cracks really bad and the game is jerky. tf2 has been crashing every now and then and it use to run great before.

I've checked spybot and that had one virus but I cleaned that out. Besides that I'm not sure what it is or what else I can test. Maybe I should run a stress test and see if anything comes out of that. Any help would be great, thanks.

Here are my system stats:
XP Sp3
Intel core2d 1.86 (overclocked to 2.45)
2x1gb ram
geforce 8800 gts (640mb)
Soundmax onboard sound

Answer:Critical error sound, no error message

Whenever troubleshooting stability problems, I recommend returning all clock speeds to the defaults, and don't OC until problem resolved. Sudden shutdowns with no entries in the Event Logs means the shutdown was indeed, sudden. This typically means hardware, and yes heat is often the cause. I would open the case and make sure it is clean of heat trapping dust. Make sure all fans work fine. Blast a desk fan in there while testing. Inspect for bulging or leaky capacitors. Ensure power supply is good. You can test RAM using one of the following programs. Both require you to create and boot to a bootable floppy disk or CD to run the diagnostics. Using the floppy method is generally easier (and another reason to include floppy drives in new builds). However, the CD method is just as effective at detecting RAM problems. Allow the diagnostics to run for several passes or even overnight. You should have no reported errors.

Windows Memory Diagnostic - see the easy to follow instructions under Quick Start Information.
MemTest86+ (for more advanced users) - an excellent how-to guide is available here.​
Alternatively, you could install a single RAM module and try running with that to see if it fails. Repeat process with remaining modules, hopefully identifying the bad stick through a process of elimination.

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When I startup my computer as the desktop launches a message comes up stating:

Error Loading 0cw803ec.dll
The specified module could not be found

What does that mean and how is it affecting my computer. When I run a system scan with Norton Internet Security and SystemWorks it says my computer is fine but I know that has to be doing something. Does anyone know?

Thanks in advance for any help that might be offered.

Answer:Error Message: Error Loading 0cw803ec.dll.....what does that mean?

Please read the Five-Step Process and post the resulting HJT log at the following TSF forum: HijackThis Log Help.

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