Computer Support Forum

Drive C not recognized

Question: Drive C not recognized

I just cloned a HD using Ghost 2003. Everything went fine, it finished copying and restarted windows. Upon restart and booting windows from the original drive, the new clone isn't being recognized by windows. It will register in the bios, but not in dos or windows. If take out the cloned (original) drive and try booting with the new clone, it posts, does all the checks and just as it would normally try to boot windows it just hangs. Doesn't give a no OS found or anything, just sits there. If I boot with a win 98 boot disk and try to look at the directory structure of C:, I get this:

Volume in drive C is MS-RAMDRIVE

ATTRIB EXE
CHKDISK EXE
COMMAND COM
DEBUG EXE
EDIT COM
EXT EXE
FORMAT COM
HELP BAT
MSCDEX EXE
README TXT
RESTART COM
SCANDISK EXE
SCANDISK INI
SYS COM

15 FILES 5,94,217 BYTES
0 DIR 1,487,872 BYTES FREE
So I'm assuming this really isn't what is on drive C, because I just copied 91 GB onto it. This isn't what is on the bootdisk, because it is different.


Original Drive is a 100 GB WD with 91 GB used, 93 GB total.
New Drive is a 120 GB MDT with 111 MB total.
It took 2:15 to clone the drive, so everythign should have copied. I didn't get any errors from Ghost.


Windows 2000 Pro, SP4
1.4 Ghz P4
640 mb ram
100 GB
120 GB
Ghost 2003
Award BIOS

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Preferred Solution: Drive C not recognized

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Drive C not recognized

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I tried replacing the hard drive on my Inspiron 9300 with a 200G drive.  The administrative computer tools in Windows XP recognized it, but the BIOS showed it as 130G or so.  I finally had to replace the drive with a smaller one.  I had the latest BIOS version.  Is there a BIOS fix that will allow the larger hard drive to be used?

Answer:Hard drive not recognized by BIOS but recognized by WINDOWS Inspiron 9300

Not on the 9300s that use EIDE (parallel ATA) drives, no - the limit is 137G in BIOS setup.
 

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I just rebuilt an old system using Windows 7 Home Premium after using WinXP pro for many years. The primary hard drive is WDC 150 Mg and Win7 is installed and updated to current with SP1. I dropped a second WDC hard drive in, formatted and was going to use it for a 2nd backup unit. Both of these are sata. Both hard drives are recognized by Disk Management but when I select Computer on the start menu ONLY the primary 150 Mg drive is recognized. If I plug in an external drive, both Computer and Disk Management recognizes the external drive. How do I have Win7 recognize my backup WDC drive so I can use it.

Thank you

Answer:hard drive NOT recognized in computer but IS recognized in disk mgmnt.

  
Quote: Originally Posted by PERSIL


I just rebuilt an old system using Windows 7 Home Premium after using WinXP pro for many years. The primary hard drive is WDC 150 Mg and Win7 is installed and updated to current with SP1. I dropped a second WDC hard drive in, formatted and was going to use it for a 2nd backup unit. Both of these are sata. Both hard drives are recognized by Disk Management but when I select Computer on the start menu ONLY the primary 150 Mg drive is recognized. If I plug in an external drive, both Computer and Disk Management recognizes the external drive. How do I have Win7 recognize my backup WDC drive so I can use it.

Thank you


Had similarities on my pc.

Goto BIOS, there you have 4 options.

Primary Master
Secondary Master

Primary Slave
Secondary Slave

Set it as follows:

Primary Master -----> Main Boot HDD
Secondary Master -----> EMPTY

Primary Slave -----> CD/DVD RAM
Secondary Slave -----> Secondary backup HDD
Hpe it helps!

Gala

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Hello all. It has been a while since I've needed help but my run of luck has hit an ugly downturn. Moved my computer three weeks ago and had not plugged it all back together till last night. All these years I had used it without a password to log in but a few months back a tech friend expressed horror at this so I started using one. Last night no matter what I did it wouldn't let me log in, saying incorrect password. Today as I messed around again I went through the steps of asking it to reset password (even though I didn't have disc for reset) and realized it does not seem to be recognizing my internal drive. If one of my externals are on they come up but if I turn off externals I get a bubble that says 'No Drive. This feature requires removable media etc.' My drive seems to be running and the Windows logos do appear during boot. My keyboard seems to be functioning to type password, but when I hit F8 while rebooting I get no reaction, so cannot boot to safe mode, just goes right back to log in page. I have had mold/moisture issues in this new house but have had a dehumidifier running since just a few days after computer arrived here. However I do see some evidence of mold or dust in the case, not a lot but some. Not sure what the root of this problem is but I am trying hard not to panic. Any ideas?
 

Answer:Internal drive not recognized/password not recognized

Your tech. friend may have mis-understood when you need a password.
If you are at home and only you and you trusted family have access to you computer, there is no need whatsoever for a logon password.
The only time I have ever needed one is when I was using my own laptop on clients site when I was contracting and I would leave it on the desk over lunch.
 

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Hello,

I have a Dell Inspiron 1520 laptop. I have an image of the entire hard drive that I created when I first got the computer (using Acronis TrueImage), and I'd like to restore that image, returning the laptop back to that fresh, clean original state. I've done this two or three times before and it worked great each time.

But now there's a problem. Normally I would connect to the laptop a USB storage/backup drive that has the disk image, boot the laptop from a Rescue Media CD created by Acronis, then restore that disk image from the back-up drive onto the laptop's HDD.

When I tried it this time round, the laptop's HDD was not listed in TrueImage at all. I created a new rescue media disk, tried it again, and got the same result.

I then took the HDD out of the laptop, connected it to an adapter kit that let's you power up and plug in the drive via a USB port and external power supply, and tried the same procedure using my desktop to run the operation. Same result. The drive was not detected by Acronis.

The drive does not seem to spin up at all when it is connected.

** Keep in mind the drive still works when installed in the laptop -- it boots into Windows XP etc. **

When I plug the drive into my desktop, the drive does not show up in Disk Management (Start | Right-click My Computer | Manage | Disk Management). It doesn't show up in either of the two right-side windows. (so there's no way I know of to format it or d... Read more

Answer:Primary hard drive boots in laptop but isn't recognized when used as external drive

It's a power issue. Had the same issue taking a 2.5" laptop hdd and attempting to hook up w/ a passive usb sata hdd cable. my recommendation is to use a powered usb sata cable. like this one: http://www.newegg.com/Product/Product.aspx?Item=N82E16812119475 having proper power will allow the USB bus to detect and power the hdd correctly. Hope this helps, take care!
 

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Dear Sir/Madame,
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.

What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was n... Read more

Answer:Was moving files to external drive, drive not recognized and lost all

Dear Sir/Madame,
Update to the problem with the missing folder, I use the Acer to record audio and video files to it -- I saw a message that it was low on memory so I decided to connect the WD elements external drive to free up some storage. When I attached the WD Elements drive as the drive booted up to be recognized the missing folder appeared as an option to be opened but the folder never resided on that drive it was on the Seagate drive (the folder is entitled documentary footage moved from WD Elements). I clicked on it just to see what would happen and received this message "E:\Documentary footage from WD Elements is unavailable. If the location is on this PC, make sure the device is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or Internet, and then try again. If the l."

So I thought let me connect the Seagate to see if Windows will find it there but when I connected the Seagate I still could not access the folder. It appears that for some reason Windows 10 confused that the folder was resident on the wrong drive (WD Elements) during the transfer of files to the original folder at the time it stated it could not access the Seagate drive so perhaps that is the reason the folder became missing.

I do not know what to believe as I still suspect that this is a windows 10 problem and not an external drive problem but I do not know how to fix it. My initial thought is... Read more

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Dear Sir/Madame,
I was moving video files (AVI) from an external backup drive (WD Element) to another external backup drive (Seagate expansion) after having moved another video file from my laptop (Acer) to that Seagate external drive. The night before I had moved some video files from the WD to the Seagate with no problem but using a different laptop (Sony). These video files are all rather large and I can tell that the space is still being allocated on the Seagate because while the folder cannot be seen the space that was there is still being used by the Seagate because I am missing over 100GB which would be about the size of that now missing folder.

What happened was there was a message that the Seagate drive could not be recognized while the files were in the process of being moved to that drive from the WD. This is after I had already moved a video file of about 26GB with no problem into that now missing folder. When I saw the message I attempted several times to move files to that Seagate drive but I could not so I unplugged the Seagate drive from that laptop (Acer) then reinserted it into the usb port. I got a repair message that said it needed to be repaired because some files were corrupted and that no data would be lost but the drive would be unavailable during the repairs so I checked ok. It took only about 30 seconds and it said the repairs were completed and the drive was available but I noticed that the folder that I was moving the video files to was n... Read more

Answer:Was moving files to external drive, drive not recognized and lost all

Dear Sir/Madame,
Update to the problem with the missing folder, I use the Acer to record audio and video files to it -- I saw a message that it was low on memory so I decided to connect the WD elements external drive to free up some storage. When I attached the WD Elements drive as the drive booted up to be recognized the missing folder appeared as an option to be opened but the folder never resided on that drive it was on the Seagate drive (the folder is entitled documentary footage moved from WD Elements). I clicked on it just to see what would happen and received this message "E:\Documentary footage from WD Elements is unavailable. If the location is on this PC, make sure the device is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or Internet, and then try again. If the l."

So I thought let me connect the Seagate to see if Windows will find it there but when I connected the Seagate I still could not access the folder. It appears that for some reason Windows 10 confused that the folder was resident on the wrong drive (WD Elements) during the transfer of files to the original folder at the time it stated it could not access the Seagate drive so perhaps that is the reason the folder became missing.

I do not know what to believe as I still suspect that this is a windows 10 problem and not an external drive problem but I do not know how to fix it. My initial thought is... Read more

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I have a Dell Dimension MCE 8400 that I ordered with a single drive. In retrospect I should have ordered it with 2 drives and without MCE but that is another discussion. I am wanting to install a new OEM WD Cavier SATA 160 with dual boot operating systems on the same drive but partitioned, XP Pro and MCE. I have installed the WD drive as the second drive (in position 1) and made a partition of 40 GB. The drive is seen by the system. I reboot the system and go into setup, disable the Maxtor SATA drive (one delivered with system and in position 0) change the boot order so it boots from CD, save the changes. I boot the system with the Win XP Pro CD, and in the FDD I have WD SATA drivers. The system boots, I hit F6 and it looks as though it is reading the SATA controller drivers. Needless to say the system doesn't recognize that a hard drive is present. Please help!!!!! If anyone has any ideas or suggestions it would be greatly appreciated.
 

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I have a Sony Vaio VGC-LT25E with Vista Home premium. I had installed Fedora 13 and lost Vista. Now I have no operating system.
I have no C: drive, instead I have an X: drive
I can't reinstall Vista from recovery disks. I've tried everything.
I can only access the command prompt which reads: X:\Windows\system32>
chkdsk does not work.
FixBoot does not work.
DISKPART shows: Disk 0, online status, size 466gb, free 433 gb
Partition 1, Primary, size 29GB, offset 1024 KB
Partition 2, Primary, size 4000MB, offset 29GB
Volume 0, Ltr C, label - none, FS - RAW, Type - partition, size 4000mb, status healthy
Volume 1, ltr D, label - nong, FS - none, Type DVD-ROM, size, 0B, Status - no media (this is the Recovery Disk)
Partition 1
type: 83
Hidden: yes
active: no
Partition 2
type: 07 (was 82, I changed it)
Hidden: mo
active: yes

I need this to boot both Windows and Fedora as I am an online student. Please help. I am getting very behind in classes. Help is appreciated.
 

Answer:C: drive now X: drive No recognized file sys, Recovery disk no help

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Friends --

I have a WD2500 external hard drive I have been using to expand my PC's HD capacity that recently began to fail. The drive powers up and spins and soon after, I hear the little clicks of the arm hitting the side of the case. I was hoping to transfer data to a second drive but it did not arrive in time...
What I don't understand is this: After contacting WD Support and switching power to a wall socket, it seemed to fix things for a day. I removed the drive from the PC for awhile and after uninstalling the drivers, booted up as WD had told me, only the drive shows up now as a CD playing drive, which of course, asks for a CD to be inserted before it will access it....
After disconnecting the WD Ext Hard Drive, it still shows up under My Computer and Disk Manager as the CD Drive. If I remove the drivers AND the Drive, when I boot, windows reloads the drivers as if new hardware was found without it being connected! I do not know how to uninstall this ghost of a drive. Please advise!!!
If the Drive is spinning, I believe the electronics are bad and am willing to purchase an identical drive (if I can find one) and swap the electronics, then see if I can access the data. Otherwise, recommendations for affordable data recovery or any other ideas would be greatly appreciated.

Please - Can any one help?
 

Answer:External Hard Drive Failure - recognized as CD Drive

HD damage fun. i dont know how many times i thought everything was f'd but it was something simple, do you have a image ghost saved ??? or unplug everything but you HD with OS on it and give that a go, cheers ps; im not guru by any means its just that your post has been up for a bit with no repley. iam waiting for a reply to a post too. have to wait for the right person to pop in,
 

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I just upgraded my computer to winxp pro when i got a new 40gb hdd for free. install went fine and everything runs except for the fact that windows wont give a drive letter to one of my 3 hard drives. Its formatted and partitoned and only has 20% room left on it so I can't repartition it and lose all of my stuff on it. At first i tried hooking it up usb but I had that problem so i figured it was the controller in the enclosure. I was looking for an excuse to order a sata/ide pci controller card so i did that and windows install disc even recognized the new drive to install to it. t he device manager shows the drive as a scsi drive and disk management sees it just it doesn't have a drive letter. What should i do? Partitioning is difficult cause i'd have to back up 160 gb. thanks in advance

ps. i should also ad that the driveis usable before i switched to the new hdd/winxp pro last night so its not the drive itself.
 

Answer:Solved: Partitioned Drive Recognized W/O Drive Letter

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I used to have a cd rom and a cd burner master/slaved to my motherboard. a while ago that ide slot died, so i master/slaved my hard drive and my burner to the working ide slot.

a few days ago the computer crashed. i dont remember the exacy error but it no longer recognized the hard drive. when i tried to restart it brought me to the strike f1 to reboot/strike f2 for options screen. i assumed this meant that the hard drive was toast, but upon further inspection when trying to change the boot sequence in the BIOS it recognized the floppy drive but the the hard drive nor the cd drive were recognized. this lead me to believe that the second ide slot had now gone bad as well.

my brother has another dell dimension so i opened his up, removed his hard drive and replaced it with the questionable hard drive. i booted it and got Boot Failure : System Halted.

is this enough evidence of a hard drive failure? ive come to terms with it being time for a new computer but im still hoping everything on the hard drive can be recovered.

any opinions/suggestions?
 

Answer:Dell Dimension Hard Drive and CD Drive not recognized

Did you check that the Master/Slave jumpers were set correctly?
Moving a HD to another PC normally does NOT work, unless both PCs are identical in hardware. Put your 'old' HD as a slave in your brother's PC, boot up and see if you can access your old drive. Save whatever you can and burn onto CD/DVD.
Then go buy another PC, anything but Dell or eMachines!
Or better, if you have the know-how, build your own from components.
 

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I am posting here as well as in the hard drives part...

My question is: I have XP Pro on my machine that once recognized the external firewire hard drive attached to it (showed up as drive letter in "My
Computer"). Now, the passthru works fine on the ext. hard drive feeding
another firewire device, but I can not get the pc to show a drive letter for
the ext. drive anymore. The ext. drive shows up fine on another pc w/ xp
pro. What .dll or file is missing or has been corrupted to cause this? I
also have a client that is experiencing the similar problem with his new pc
w/xp pro and a USB thumb drive, and thought these 2 issues may be similar in
nature.

Thanks in advance,
Dave S. A+ certified

Answer:Ext. hard drive is recognized, but no drive letter assigned in XP Pro

Hello... any ideas??? anyone???

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I had  a virus on my toshiba laptop L305-S5877.  So I reloaded the OS, and everything seemed to be going well, until the desktop showed after the install was completed.  I noticed that in my task bar, there was that icon that you normally get when you plug in a usb device.  And I clicked on it to find out that the device that was listed was my internal hard drive.  Why is it doing this and how do I fix it?    Also I noticed that when I plug in an external hard drive or anything into a usb port, it is not recognized and I dont hear the familiar sound or see the device as being plugged in.  Whats going on

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I used my scan disk 2.0 GB on another computer and the computer gave me a message "USB Device not recognized.  Device may have malfunctioned."  Now when I insert my scan disk, I receive this message on every computer I use.  My office tech guy told me that the other computer fried by flash drive but there may be a way to retrieve my files on my scan disk.  Are there recovery programs?  Where can I find them and how much do they cost?    

Answer:USB Drive Not Recognized - Flash Drive Recovery

Doubtful if it's ruined and not even recognizedbut have a look:http://www.google.com/search?hl=en&lr=&q=free+data+recovery+software

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I just built a nice little powerhouse for my girlfriend. It's all up and running great, but I ran into a strange snag along the way.

First of all I'm using the new 915 Intel board (not sure the exact number ATM, but it is Intel brand) with a PCI Express, LGA775 chipset.

I currently have one 36.7 GB WD Raptor on a SATA connection. The only optical drive is a CD/DVD +/- RW combo on it's own (and only) IDE channel. I opened up the BIOS on first boot, and noticed that even though the correct model number showed up in the Drive Options, it was displayed as being a Floppy Drive!

Confused, I switched the jumper setting.... still no change. Switched to the last jumper setting.. tried removing the jumper completely, nope ! OK, so I decide I'll set the jumper back to the Master position and let Windows try to sort it out.

I install windows off my USB DVD-drive. Flawless install, but even in Windows it displays a Floppy Drive! There is no Floppy drive connected. I then proceed to close the case and barf all over the damn thing out of pure frustration. puke:

I'm freakin out here! I've built several computers and worked on countless others and have NEVER EVER seen anything like this. Granted, the RAID thing is new to me, and I'm guessing it probably has something to do with that.
 

Answer:Optical Drive being recognized as a Floppy Drive !

Welcome to Techspot !

I know you are experienced ,but sometimes the simple stuff.
Given the newness of this architecture I would lean towards the necessity of a bios file update.
Since the bios sees it as a floppy but has the correct Model and I take you loaded Windows from it, it obviously works.
Does your Bios settings allow you to manually chose the drive type and DMA etc.If yes
Disable all IDE channels not in use. and turn off 'auto configure '
Check the web site and tech support there could be a bug fix in the works.
Let us know how far you get.

P.S. Sorry missed you loaded from USB,However if the drive can read media etc. my point is the same.
 

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Acomdata HD500HE5-72 is recognized as a CD drive.
In device manager it shows up as "XG3813V VGS5265 SCSI CdRom Device"
Unable to access information stored on it....
Please help.

Thanks
 

Answer:External hard drive recognized as CD drive

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My Thinkcentre A58 does not recognize a USB connected flash drive or a USB connected Western Digital Passport Hard Drive.I am using XP SP 3. My system has all current updates.The Lenovo Tool Kit diagnostics say that the devices are working properly.The Lenovo toolkit diagnostics  say that the USB ports are working properlyPrinters and a mouse connected via USB are working properly.Windows explorer does not see either device.I would appreciate suggestions for a fix.

Answer:Flash Drive and Hard Drive not recognized

Hi RWB7522, So does it work when you plug in other USB device like mouse or keyboard? Please check in Control Panel -> Administrative Tools -> Computer Management -> Disk Management to see your drives appear or not. And assign drive letter if exist. Fred





T61 + X201i

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One of my usb flash drives Kingston 8GB is being detected as cd/dvd rom drive when i plugged in. The icon shows the remaining space available but when i click the icon, it asks me to insert disk, i could not explore the files, i could not access anymore. I checked the properties and it shows unknown file system. I remember a month ago that i have plugged it into my friends laptop which is running on Vista Home (im running XP Home) to copy some files  but it says "disk not formatted, format now, Yes or No?" of course i clicked no because i  have files saved already.  It appeared thrice and i kept on clicking no until the computer reinstalls another device driver which i thought normal and to my surprise it became an empty disk drive when i tried to click again the icon. I tried plugging it into another computer but still does the same. i tried rolling back the driver but nada. I tried using flash disinfector and anti virus but still doesn't work. i cannot reformat it either because it asks me to insert disk and the file is inaccessible. i could not return the product to the store because i bought it abroad and i already discarded the invoice . Gives me a headache really. Is this a virus or something? It strange because all of my flash drive is working very well and i'm afraid someday it would happen to all of them for the reason i don't know. . anyone please help. 

Answer:Flash drive recognized as disk drive

This drive has probably just become corrupted. you'll need to reformat it.

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I had  a virus on my toshiba laptop L305-S5877.  So I reloaded the OS, and everything seemed to be going well, until the desktop showed after the install was completed.  I noticed that in my task bar, there was that icon that you normally get when you plug in a usb device.  And I clicked on it to find out that the device that was listed was my internal hard drive.  Why is it doing this and how do I fix it? 
 
Also I noticed that when I plug in an external hard drive or anything into a usb port, it is not recognized and I dont hear the familiar sound or see the device as being plugged in.  Whats going on
 

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Hi all;

Maybe this's just a simple question for experts in storage sharing.
Why are SAN drives recognized as local drive while NAS drives aren't?
I knew that SAN uses block level transfer to transfer data while NAS uses file level transfer. Does this has anything to do with why SAN drives and NAS drives are recognized differently by the computer? If yes, how?

Thank you.

Answer:why is SAN drive recognized as local drive while NAS isn't?

You are on the right path - a SAN allows you to move the block level device outside the computer but still uses the underlying SCSI commands to talk to the device; a NAS device has a file system already laid on top of the drive and the NAS system is what uses SCSI to talk to the drive, your computer is simply mounting this device and is using CIFS to access the data.

Hope this helps.

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Hi.I have a Quanta PL-5C laptop which is marketed in India by the brand name Zenith. It has 2 GB RAM and earlier this laptop used to run on preinstalled Windows Vista Starter Edition and has a Optiarc DVD-RW AD-7530B drive but now it runs on Windows XP Professional Edition. My problem with the DVD-RW Drive started as follows:One day I wanted to write some data on a brand new & blank CD-RW disk. When I inserted the disk in the drive the OS sought to format it but I changed my mind about it and aborted the process and neither the disk's format process could initiate or could complete itself ( to tell you all, the truth, I don't really remember which was the case ) nor any data was written to the disk and I removed it from the drive. At that time I did not know that there was something wrong with the drive.After sometime I again decided to write some data on the same CD-RW disk but when I inserted it in to the drive, the computer did not recognize it as a blank disk but instead the drive became busy for a very long time i.e. the small LED light on the outside of the drive came on and stayed that way throughout this experience, also I could hear the sound of the disk spinning inside the drive and in explorer window ( named "computer" in Vista ) I could see a small icon in the shape of a round disk that kept on appearing and disappearing intermittently above the tip of the arrow shaped mouse pointer and one last thing that a green bar kept on crawling but c... Read more

Answer:DVD-RW Drive being recognized as DVD-RAM Drive and other problems with it.

First you should have a look for red Xs or black on yellow exclamation marks in Device Manager.  Click Start>Run> devmgmt.msc Check your DVD for these errors. Double click on your DVD and a window will open and a message will tell you whether there is a problem with the device. Follow the troubleshhooting instructions, and see if it helps.

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After swapping out what I thought was a faulty dvd drive I discovered that it seems to be a windows issue. I can make the drive act as a dvd drive if I boot in safe mode or disable plug and play in the services tab on selective startup. Neither of these options seem like a long term solution. Is there a way to fix this without resorting to a clean xp install?

Answer:[SOLVED] DVD Drive being recognized as a CD Drive

Whenever I experience issues with Windows native CD/DVD functionality and suspect that it is software, not hardware at fault ( or if I don't know, this is how I verify).
I will download and install the trial version of Nero Burning Rom.
http://www.nero.com/eng/downloads.html
Nero writes their own suite of drivers that talk to virtually any drive out there. If installing Nero has no effect and the problem persists, try experimenting with how its connected. Switch cables, buses, boot orders and make note of any changes. Nero has a built in utility under the TOOLS link. Nero Tools will show you whose at fault.
Good Luck!

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I am running windows xp on an older computer and put the game, empire earth on it. When any type of user other than administratior attempts to play the game, it says insert the disk in the drive, even when the disk is in. When you log on as a regular user and run the program as a person with administrative permissions, it works. Why won't it work for a regular user and how can I fix this?
 

Answer:CD drive not recognized as cd drive by software

It does the same to me. I don't have Empire Earth, but it does it to several games. Downright annoying, but so far, my kids haven't screwed anything up.
I will have to search deeper for the solution, if there is one.
 

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Specs:

Windows XP Pro
ASUS A8N32 SLI Deluxe rev 1103
AMD 64 X2 4400+
eVGA 8800GTS 640 MB
160 SATA HD
320 SATA HD

I recently purchased an Xbox 360 HD-DVD player for my PC. I plug it in, and it installs just fine. The problem is that in My Computer, it shows up as a CD drive. Everything else recognizes it as a HD-DVD drive. The two other DVD drives in my system work just fine. The only time Windows sees it as a DVD drive is when the drive tray is open, and the icon actually says DVD. I've cleaned the registry, uninstalled any programs that might be screwing around with it that I could think of, installed a trial version of the PureVideo codec as well as uninstalling and reinstalling the hardware. I was unsuccessful in finding any driver updates for the Toshiba drive that it is.

Thanks in advance.
 

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The drive doors are opening and closing (including ejecting from "my computer") but neither will read any cd or dvd I try. Tried refreshing drivers, device manager says working OK.

Answer:cd and dvd drive not being recognized

Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio/Sonic/Easy CD Creator etc.And not showing the drive in My Computer.Try the below link ,if still no luck follow the Procedure of removing the upper and lower filters.click hereIf no joy with the above fix,try the Microsoft Guided Helpclick here scroll down to the Guided help download and follow the instructions.If still no joy,follow the manual fix below.If you have further any error codes,please post them.Restore Missing CD/Dvd DrivesMissing cd/dvd driveIf it is showing an error code:Code 19, Code 31, Code 32, Code 39, or Code 41, delete the drive.Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or3. clicking the "+" next to it.)4. Expand the "SYSTEM" Key5. Expand the "CurrentControlSet" Key6. Expand the "Control" Key7. Expand the "Class" Key8. Please look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}9. High light this key by left clicking once on it10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"11. Please exit the registry by clic... Read more

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I have Win XP sp2 notebook and it doesn't "see" my Memorex DVD burner(made by NEC) Its worked great before on various setups. Burning software "sees" the OEM drive, but not the Memorex that's in a USB box.  Please help me.....

Answer:dvd drive not recognized

I assume it's an eternal drive?Did it work at one point on this computer?perhaps the USB drivers?

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Since having a new motherboard installed, my DVD/CDRom ATAPI X 10 drive is not recognized When I put a CD or a DVD into the drive I just get a message asking me to insert a disc into the drive.I have searched the web for an updated driver, the one that came with it is in DOS and on a floppy.My Device Manager tells me it is working correctly, but it clearly is not. Is there any hope that I can get it working, and if so how?

Answer:DVD drive not recognized

I take it it worked before the new mainboard. In which case did you install it in the same manner? Was it and is it a slave or master? did that configuration remain the same? Have you double checked the wiring is connected properly it can be easy to get the ribbon cable the wrong way round on some hardware.

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well my Vista crapped out, and apparently my restore disks are corrupted so I had to revert back to XP Pro. It has been so long since I have used it but my hard drive with all my data on it is not being recognized. It's there but when I click on it it says its not formatted do I want to format it, any suggestions.

also when I click Internet Explorer it does not seem to go to any web page, is there something I need to do in XP to get internet to work with Vista everything was plug and play.

thanks Bill
 

Answer:2tb Drive not recognized

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Hello everyone, first post here, and im not used to asking questions, however, Im officially stumped! Im trying to wipe and reload windows 7 over vista because of the "svchost using 100% memory" issue that has also owned me.

Cd is recognized using the SAME cd rom drive on a different computer (it is a dvd-rw to be exact). Works just fine on a different computer, but when i use it on my computer, same drive mind you, it wont recognize the dvd. Recognizes the drive .. just doesnt see a cd in the drive. Basically does this with all 4 drives ive tried. Tells me insert a disk. Ive also tried a new cable from the mobo to the drive. Still no luck.

Anyone have any ideas?? Thank you very much for any help in advance!!
 

Answer:CD's not being recognized on any cd drive

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I use a Dell Dimension 8100 PC running Windows Me with a NEC 7800 CD-RW drive. I can format and write to a CD-RW successfully, but when I insert a previously written CD-RW, I get a red X and message "F:\ not accessible. File system error (608)." If I restart the PC, things are OK until I write to a CD-RW, then the drive again becomes unrecognized. If I run CD Creator, it says the CD-RW drive is "not ready". Ideas? Thanks.
 

Answer:cd-rw drive not recognized

It sounds as if you have Adaptec Easy CD Creator. In that case, in order to read a CD/RW, Direct CD needs to be running. If you write to a CD/R, Easy CD Creator shuts down Direct CD. The only solution (I think) is to restart Direct CD after you finish writing to the CD/R.
 

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I just posted this thread a few days ago http://forums.majorgeeks.com/showthread.php?p=1601286#post1601286 I am now having another issue with this same computer, Compaq 7599, about 3 years ago a power surge took out the power supply and we had it replaced. When we got it back we were just packing up to move so we turned it on to make sure it worked but we didn't actually use it again until now. I want to do a fresh winxp install except the cd and dvd drives won't work. The lights flash and the drawers open when you first turn it on but as soon as you want to boot into windows it all stops. They don't show up in the device manager, they don't show up in disc manager, or control panel or the BIOS. All it sees is the floppy drive and the HD. I thought maybe doing a windows recovery would work but I don't know the admin password. I replaced the cd drive thinking it was just the drive that maybe the surge took out more than just the power supply but the new drive is doing the same thing. I checked the cables and everything seems secure. Is there anything else I can do? I'm going to look at purchasing an external CD/DVD drive if nothing else but I'm trying to set this up for my mom she's getting back into using computers and I want to make things as easy as possible for her. So if I can get the drives in the computer to work it would be preferable so she won't be too over whelmed.
 

Answer:CD/DVD drive not recognized?

Have you tried a different data ribbon ??? if you do change make sure it is connected to the rom correctly . The red stripe should be facing you when connected to the rom. Are you saying that the computer hasn't been used for 3 years since the power overload ?? Also go into the Bios and look under ''BOOT'' section and see if it is listed there.
 

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Hello, Just after some help.

I have recently reformatted my PC and reinstalled windows. I have 2 IDE drives installed. 40gig western digital (set as primary master) and a 80 gig western digital (set as primary slave).

My problem is that it recognises drive C:\ (The master) in My Computer, but doesn't display the other IDE drive in the My Computer Folder. However in Device Manager, It tells me that it recognises the other drive and tells me it is working properly!

Any ideas on how I can get the other drive to be displayed in the my computer folder?

Thanks!

Answer:IDE drive not recognized!?!?

go to START>CONTROL PANEL> ADMINISTRATIVE TOOLS> COMPUTER MANAGEMENT> RIGHT CLICK THE DRIVE hit format (only do this if the drive has no data that you want to save> and assign it a letter

if the drive does have data on it that you want to keep, see what happens if you assign it a letter.

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When I click  "This PC"  then  "DVD RW Drive (E  I get Error Message  "Insert a Disc".  A disc is already in the drive.When I Right Click the DVD RW Drive (E  I get  0 bytes used & free space.  The disc has pictures on it.

Answer:DVD RW Drive Not Recognized

Hi, Where is the disc coming from ? Looks like the disc was not burnt properly. You have to close the session from the OTHER computer (used to burn the disc) before you can read from other computer. Regards.

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Hi, my issue is that I reinstalled my operating system and now my DVD drive doesnt work... I mean, it opens and closes, but it's not recognized as a drive (with a letter) in windows. I already tried adjusting the IDE cable, rebooting, changed the IDE cable just in case one of the pins was broken... I even borrowed another dvd drive/burner from a friend.... and nothing. I checked in the device manager and I could see that it lists 3 cd drives... but I believe they are from VirtualClone drive and demon tools.... (since I tried rightclicking and ejecting and it didn't make my physical drive eject... also, the drive is Pioneer, it should say pioneer somewhere!)
well.... I guess that sums up my issue.... hope someone can give me a hand.
thanks in advance,
A
 

Answer:DVD Drive not recognized by XP

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I am using an IBM R52 notebook. A few months earlier I had installed a virtual drive software 'MagicDisc Virtual CD/DVD Manager'. Till that time my DVD drive was working perfectly. Later I unisntalled the virtual drive as it was confusing me with the drive letters. After the uninstallation the CD drive stopped workig. Its crazy, 95% of the time when I put in a CD or a aDVD it won't recognize it, throws up an error message saying 'Please insert a disc in the drive' and at times miraculously it reads the DVD. I tried updating the driver, doing a virus scan but nothing seemed to work. Please help as I am virtually crippled without a CD player.
Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:48, on 28/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Last.fm\L... Read more

Answer:CD/DVD Drive not recognized

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I really need your guys help
I wanted to burn a cd, what i did before without any probs. And now suddenly windows media player keeps telling me to connect a burner..
when i click on rip a cd it tells me that i need a cd drive to do that..
so i tried what i found on here http://forums.techguy.org/hardware/518714-solved-cd-dvd-drive-not.html
but it still didnt work
i really dont know how to get my cd drive recognized again.

thanks for the help

Anny
 

Answer:cd drive not recognized

The reason the registry fix probably did not work is you are using Vista.
Try this one

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG
You should have 3 boxes on the bottom in NOTEPAD.
1)Filename : fixcd.reg
2)Save as type: all files
3)Encoding: ANSI
If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_xp]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf_XP]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr_xp]
------------------------------ Use text before this line -----------------------------
 

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In the past couple of days, my computer has refused to recognized all 3 of my dvd drives: 1 internal DVD/ROM, 1 internal dvd writer, and 1 external dvd writer. (All 3 have been working fine for months before) I tried re-starting, re-booting, downloading new updated drives...nothing worked...I went into Control Panel/system/hardware and got a message that the drives are ok but the computer can't find the drive.

What can I do?

The computer is an HP, 3 Ghz, 1 GB of ram, running Windows XP
 

Answer:DVD drive not recognized !!!

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Hi; my 320 gig USB hard drive (NTFS format) is recognized by Vista 64 as "local drive J" However it will not index and my 120gigs of music, photos and photostories collected over the years is now held hostage on the drive. I have 2 Vista 32 computers and 1 Vista 64 computer and suddenly none of them will index the drive. It worked with both the Vista 32 computers previously. Last maybe 2 months ago. I have recently upgraded some drivers using a program called Drive Robot (marketed to me by microsoft.) The red and green led lights both work on the usb drive, but no index or availability of files. The one thing I counted on from this 1 year old usb hard drive. Any ideas??? Anyone?........Anyone?........Anyone?.........

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I have a problem with my 160G Seagate drive. I recently decided to buy a 500G drive and proceeded to ghost my 160G to the 500G. This works and my 500 is up and running fine. There was nothing wrong with the 160G except not enough space. I bought a SATA to USB enclosure and popped the drive in it and the system refuses to see it. It shows up in Device Manager as a the correct drive and it also shows up the correct Mass Storage Device under USB but nothing under Disk Mgmt and/or Explorer, etc. I can put it back into the laptop (single drive laptop) and boot off of it so I know the drive is good.

I did boot off of it and did a clean install of XP on it and to test the enclosure I put the 500G in it and the system picked it up so I know the enclosure is good. I also have two other externals and I also used them in this enclosure and they were picked up correctly.

I swapped the drives again putting the 500G in the laptop and the 160G in the enclosure. I can pick up everything except the 160G. I cannot even see the partition using any number of utilites (active partition, testdisk 6, etc, etc.). Well you get my drift.

I tried it in other computers but it won't pick up the 160G. I retested the enclosure by trying out the other externals in this enclosure and they all work fine and I can use the other drives in this enclosure. I tried the 160G in the other enclosure for the other externals and same problem.

Now the weird part is I can stick the 160G b... Read more

Answer:Drive is not Recognized

Try removing the 160Gig partition (ie not just format, but totally remove the partition)
This may need to be done when you can see it obviously (ie either in a Desktop computer using an adapter or mounted back in the laptop)

Of course you will lose all info (data and system files on the 160Gig)
But it's worth a go

You would need to set it back up in Disk Management (whilst connected as USB, with no Partition) once all done

Try that
 

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I have an emachine T3882, WINXP, Serv Pack 3, with a combo drive:
48x Max Write CD; 16x Max Read DVD.

The drive suddenly stopped working. The drawer slides out,
the disk goes in, but the computer does not recognize the
drive.

Device Manager says that
HD5728080PLAT20 and WDCWD1200JB-00CRA1 are operating normally
(I think those two numbers are the drive -- CD and DVD, right?).

But basically, when the disk goes in, nothing happens. The
computer acts as if it does not even have a drive. I've tried
different disks: software, DVD movies, music CDs, etc. Nothing
works.

What should I do? (Keep it simple, I'm not technically very saavy).
 

Answer:DVD Drive Not Recognized

The simplest way to test basic function in an optical drive is to try to boot from it. Any bootable CD or DVD should work; drive diagnostics, a Linux Live CD, Memtest 86+, a Windows installation disk, etc. Make sure the BIOS is set to boot from the optical drive, and if the machine boots from it, the drive is functional. If you can't boot from it, it's a bad drive. The simple scenario is that the drive is toast so you just replace it. If the drive will boot, then you have a software problem that's often a little harder to resolve.
 

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Been everywhere the last couple days, so let me try to cover all the bases.

I needed to upgrade a PC with a DVD drive (IDE not SATA). It had not had a DVD drive in it prior to the swap. I swapped one out of my other PC and put it into the upgradee. The upgradee does not recognize the DVD drive meaning the power does work, but it does not show up in [My Computer]. It is not in the BIOS (as far as I can tell), it is not in the device manager.

Any suggestions?

edit: There has not been any software downloaded, installed, or uninstalled on the PC for quite some time.

Answer:DVD Drive not recognized

bump to the top

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Dell Inspiron 530S desktop. I upgraded to win7 from Vista and now my computer works fine otherwise but neither the internal nor the external dvd drives are showing up in My Computer or my burning software?

 

Answer:DVD drive not being recognized?

Are these drives reflected in the BIOS/Setup?
 
Louis

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I run Windows XP. I have dual drives D: CD ROM & E: DVD read/write. For some reason, the D: drive is no longer recognized and when I press the buttom to open it, nothing happens. I checked device manager and it shows Cd/DVD is OK. Only one device is shown.

I reset the time to a few days ago but it did not resolve the issue.

Any ideas?

Thanks.

Answer:D Drive Not Recognized

Hi chibearbob!!

It seems like a power issue here. Just to confirm, try to restart your computer. See whether that works. If it still the same, try to boot to safe mode and see whether it detected in safe mode.

If it still not recognized in safe mode, you might want to turn off your computer, turn off all the power socket on wall as well. Then, try open up the casing, and disconnect the DVD drive (both the power and signal cable)

Try to start the computer after disconnect the DVD drive. See if your CD drive detected now. If it detected, then it is a power issue here






Warning: Don't touch anything inside computer when it is running. You might want to close the casing again after disconnect DVD drive before booting up your computer. And make sure you turn off all the plug and give some time to computer before opening the case. Make sure to discharge yourself before touching anything inside. You can do so by touching the casing for a few moment before touching peripheral inside. You can always avoid to do this if you are not sure. Make sure you ask if the is any doubt

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MY flash drive will not load up anymore, I get a balloon error saying usb drive not recognized/malfunctioned
is there anyway to save the data, and what happened?

I am running XP
 

Answer:usb drive not being recognized

Have you tried another port?
Does the device work on another computer?
USB is just plain damn flaky sometimes.
 

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my hack ipod mess up my USB drive.
Now the PC does not recognize my zip drives, and my Camera zip drive.
it recognizes my USB keyboard, and USB mike, and headset.
Vista driver says that the device is operating correctly.
What should I do?
I have Vista Home Premium 32 bit.

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hello...
i recently had a bout with some spyware on my comp. i eventually got rid of it by using CWSHREDDER.

however after all that was done, my cd-r drive is not recognized in windows...not when i open 'my computer', and not even when i am in the device manager. this drive is recognized, though, in BIOS when the comp starts up.

any ideas?

thanks alot!!
 

Answer:cd drive not recognized in XP

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This is a mystery to me, screenshot 1 shows all files I copied unto my flash drive. Screenshot 2 shows what I am seeing on the dvd which I had burnt from the same folder adding the same exact files in the burning software so I am not understanding why when I put the burnt disc in, I am not seeing all the files?
 

Answer:DVD drive not being recognized?

Since you are already receiving help here, please continue in that thread. Do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Further, it necessitates staff spending time with housecleaning to remove those duplicate postings...time which could have been provided to others needing assistance.Thanks for your cooperation.This thread is closed. If you have any questions, please PM me or another Moderator.

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I have an old T23 Thinkpad running Windows XP that is not recognizing the cd dvd drive.  The system says everything is working properly and drivers are updated.  Any help?  Thanks................

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Gd pm Officer in-chargeI am unable to access my DVD drive, since my upgrade of the windows from 7 to 10.Please let me know how i could overcome the above issue.Thank you. Arthur

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I have an Acer Aspire T160 and I recently bought the pc game Bioshock 2. I beleive my computer meets the system requirements, however, when I insert the disc into the drive, nothing loads. I have tried numerous "remedies" to no avail, ex. uninstalling/reinstalling the drive, performing driver updates, etc. When the disc is in the drive, upon checking "My Computer", according to the computer, there is nothing in it. What puzzles me the most is, the drive recognizes CD's when I am downloading music to my iTunes. Ive checked in device manager, and I dont see any yellow or red things next to anything. I've been back and forth on this issue with Acer support, and no dice. I am so desperate! HELP! Thanks!

Answer:CD-DVD-RW drive not recognized!

Are you looking for the disk to auto load and start the installation on its own? That is an option you select for each optical drive. Try using Windows explorer to view the files on the disk and choose Setup.exe. That should start the installation process.

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Hello,

My problem started earlier today when I was backing up my music on Itunes and using my Lite-on LH 20A1H DVD RW drive to burn CD-R's. I finished burning about 20 discs, and then when I went to burn another disc, the program started to burn song number one, failed, and then gave me an error stating that Itunes couldn't burn the disc and had to abort (Error 4280). I couldn't figure that one out, so I decided that maybe I should restart my computer to see if it would fix the problem. No luck. So i went to the lite-on website and downloaded and installed the updated firmware. Still no luck.

Now, My external harddrive, which was Drive E, is now Drive G

My DVD-RW drive is now recognized by my computer as a CD Rom drive. It was drive F, but is now Drive E.

My other DVD Drive was Drive E and is now Drive F.

When I go to my device manager and look at my drives, I have both my DVD drive and my Lite-On dvd rw listed there. However, when I go into properties on my DVD RW, it says that it is a CD rom.

I'm lost as to this one. I hope someone can lend me a hand. I hope this all made sense. Thanks.
 

Answer:DVD RW Drive now being recognized as CD ROM

Error 4280 usually means poor quality media, but it can also mean a drive optics (laser) failure.

What version of Windows? Remember that (if) XP has no "native" DVD capabilities, it may report CD only, the drive burner software is the only place DVD may be "recognised".

Unsure why you updated the firmware, given that you had just correctly burnt 20 disks, it hardly seems a firmware issue to me.

The property of "CD-ROM Drive" is usually correct, even here in Vista with a fully working and recognised DVD writer, the Device Manager Properties-Details still lists a CD-ROM drive in the Value field.
 

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CD drive is not recognized. All has worked well until today and now I cannot use my CD Drive and I have tried some suggested solutions with no success. Gateway DX4831 PC Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 8119 Mb
Graphics Card: NVIDIA GeForce 310, 512 Mb
Hard Drives: C: Total - 937382 MB, Free - 846339 MB; J: Total - 476929 MB, Free - 171270 MB; Y: Total - 476936 MB, Free - 319725 MB;
Motherboard: Gateway, H57M01
Antivirus: AVG Anti-Virus 2011, Updated and Enabled
 

Answer:CD Drive Not Recognized

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i have a hp dv6747nr which does not recognize the cd/dvd drive. when i go to device manager it does not list a cd/dvd drive but when i press f10 in start-up mode the cd/dvd drive is listed.

Answer:dvd/cd drive not recognized

Boot into Setup (Bios) on the first page, is your CD/DVD drive listed by manufacturer? If so, Try the Microsoft Fix it: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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Hi all,

I have here a HP rp5700 computer, which has a DVD writer inside. However, when I go to My Computer, it only lists a CD drive (which I don't have, the DVD writer is the only optical drive in here).

When I go to Computer Management, Device Manager, my DVD writer is listed there (a TSSTcorp CD/DVDW TS-H653L). I am, however, unable to use it because it is listed as a CD drive in My Computer.

I already tried reinstalling the driver, but that didn't work... Also, sometimes it is being shown as a DVD drive in My Computer, but whenever I insert a DVD it suddenly pops back to CD drive and I get the message that there's a blank disc in my CD drive...

Does anyone know how to solve this?

Thanks in advance!
 

Answer:DVD drive not recognized

Have you tried to uninstall the drive itself and reboot?
 

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Gd pm Officer in-chargeI am unable to access my DVD drive, since my upgrade of the windows from 7 to 10.Please let me know how i could overcome the above issue.Thank you. Arthur

Answer:my cd / dvd drive is not recognized

You should try Re-installing the drive for the DVD Drive (look on Acer's website or search [PC model number] dvd drive driver), or try disconnecting it and re-connecting it.





I am always trying to help people with computer problems. I do not work at Acer, I am unemployed and still in school.

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I've noticed this problem since i got a SSD and installed windows 8.In 2010 (i think) i made this computermsi motherboardamd x2 phenom ii 3.2ghz black edition processor4gb ddr3 ramradeon 5670hd gpu750gb hddlitescribe dvd drivewhen windows 8 came out i got a 124gb SSD and installed windows 8 on it, and used my old HDD (with windows 7) as a backup storage while i used my SSD (with windows as primary/games that i want to load fast.However this is where the problems started, first my dvd drive would randomly disappear, then reapper when i restarted the computer.When I take the SSD out and run windows 7 it seems to work perfectly (however recently i nuked my HDD with windows 7 to use it as storage)I have checked the SATA ports and cords and they all work just fine, when I start the comptuer I can see the dvd drive in the bios is recognized, but when i get into windows 8 and go to my computer, tehre is no dvd drive.i tried getting drivers but the litescribe website is no longer active (i'm guessing they went out of business?)so does that mean my litescribe dvd player is not windows 8 compatible and I should get a different optical drive?I'm scared that if I get another drive I may run into the same problem, so been thinking of getting a USB drive, what is the disadvantage of having a USB drive over a internal optical drive?is there any other solutions you guys got?thanks

Answer:dvd drive not being recognized

You might have a power supply issue. Just a wild guess.

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I installed Windows 10 as an upgrade to Windows 8. My Dell laptop does not see the DVD drive. I had no success getting the drive to work in Windows 8 and (maybe of course) it doesnt see it now. This seems to be a common problem I have tried numerous fixes but have not had success. What is the latest and greatest solution?

Answer:CD/DVD drive not recognized

nwfrog said:

I installed Windows 10 as an upgrade to Windows 8. My Dell laptop does not see the DVD drive. I had no success getting the drive to work in Windows 8 and (maybe of course) it doesnt see it now. This seems to be a common problem I have tried numerous fixes but have not had success. What is the latest and greatest solution?



what is the brand and model of your dvd drive? perhaps we can help you look for the right driver.

did that come with the PC? If so, what is the brand and model of your pc?

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I am having a problem with my cd/dvd drive and hopefully someone will be able to help me. Here is my Tech Support Guy sysinfo.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8108 Mb
Graphics Card: NVIDIA GeForce GTX 745, -1 Mb
Hard Drives: C: 930 GB (492 GB Free); D: 931 GB (407 GB Free);
Motherboard: Alienware, 0PGRP5
Antivirus: Webroot SecureAnywhere, Enabled and Updated

The strange thing is that sometimes the drive is recognized and sometimes it's not. Sometimes it shows up in This PC and sometimes not.

In device manager the drive is always there and shows it is working properly.

I have un/reinstalled the drivers.

Occasionally I can get the burner to work by disabling the drive in device manager, reboot and then enable. It will work for a short while, maybe burn 2-3 discs ok and then it's no longer recognized.

A ?fix? I saw that worked for some people is making a change in the registry by removing the upper and lower filters. Neither upper nor lower filters show up in the pane.

I called Alienware tech support and since the one year warranty has expired they only offer limited help. The only advice I got was to reinstall windows or for $129 they would be glad to fix the problem for me. I'm retired and every penny counts so this is not an option.

I saw other fixes about checking the ca... Read more

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I get the error below when I check my disk drive in device manager, and my drive d is not visible in "my computer". Any suggestions?

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

Which key in which hive do I need to edit?

I have tried safe mode and last known good configuration but to no avail. I can however boot from the cd-rom.

Answer:Drive D not recognized

See if this helps.

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I have a drive caddy and hard drive that have work just fine in my W500, but when I put it in my new W520, it is not showing up.  (Windows 7  Pro on both machines.)  Should the caddy from the W500 work in the W520?

Answer:2nd Drive Not Recognized

go into your bios menu, under hdd diagnostic, is the ultrabay hdd recognised?

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Windows 98SE
Centon 1GB USB Drive

Tried using driver from their website, didn't work. Device shows up in device manager, but with a problem. Does not show up in my computer. Any suggestions? I tried their tech support, and they sent me a handful of links that didn't even work.
 

Answer:USB Drive Not Recognized

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I installed Windows 10 as an upgrade to Windows 8. My Dell laptop does not see the DVD drive. I had no success getting the drive to work in Windows 8 and (maybe of course) it doesnt see it now. This seems to be a common problem I have tried numerous fixes but have not had success. What is the latest and greatest solution?

Answer:CD/DVD drive not recognized

Originally Posted by nwfrog


I installed Windows 10 as an upgrade to Windows 8. My Dell laptop does not see the DVD drive. I had no success getting the drive to work in Windows 8 and (maybe of course) it doesnt see it now. This seems to be a common problem I have tried numerous fixes but have not had success. What is the latest and greatest solution?



what is the brand and model of your dvd drive? perhaps we can help you look for the right driver.

did that come with the PC? If so, what is the brand and model of your pc?

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This problem just started today, and i have no idea what happened to cause it. My computer is just not recognizing my CD drive. It says it has drivers for it but no hardware is recognized. I checked the connections and everything, and it should be working. I also don't think it's a hardware issue because i had a virtual drive as well, that is not showing up now. Thanks for any ideas that you have...
 

Answer:CD Drive not recognized

Okay, i decided to uninstall the drive, because it was still visible under device manager, but said:

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device.

This made it re-detect it on startup, yet now it says:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click Troubleshoot to start the troubleshooter for this device.

I have tried re-installing it multiple times, and still there is this problem. I'm not sure how to edit the configuration info in the registry, any one have any idea what to do? Thanks
 

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Whenever I attempt to play, or burn a game or CD the disc drive will not recognize it. The drive lights up with the normal green light for a short time, and the disc spins ever so slightly, but after less than half a second it stops and nothing more happens. I am not computer smart and if you require more information then please instruct me on how to obtain that information. I have had this computer for around three years now, and any CDs or instructions that came with it are lost or thrown away.
 

Answer:CD drive not recognized

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Windows 2000 SP2, Dell Inspiron 7000, Samsung internal CDRW/DVD SM-308B SCSI.

Device manager says cd drive is working properly. CD opens, accepts disk, flashes light. But Explorer doesn't show drive, and cd doesn't start automatically. Have tried uninstall and add hardware. Have tried update driver. Plug and Play says it has installed drive. Can't see it. Worked fine for 5 years until now.

Help!
 

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Hi
I'm using win2k as my OS but it seems the computer is not recognizing my CD/ROM.Whenever I need to click on to CD/ROM the button is grayed out.Any imput would be appreciated.

THANX
CYBORG
 

Answer:CD/ROM Drive not recognized

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On bootup, my DVD drive is not always recognized. The disk tray will not operate and no lights appear. If I use a paperclip to extend the platter and play around a little bit, the drive is recognized. I'm afraid to use this drive for fear that it might quit when I am in the middle of a file transfer. Checked connections and the appear to be OK. Anybody got any ideas? The drive is a Plextor PX-708A.
 

Answer:Drive not always recognized

I would suspect an inadequate power supply, or a faulty drive.
 

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Hi, the DVD drive does not show in Win Explorer.Is there any way to fix that?Thanks,Ed

Answer:DVD drive not recognized

Hi, Ed: See if one of the resolution steps at the link below resolve the problem. Try 2, 3 and 5 which are the most likely to take care of the issue. https://support.microsoft.com/en-us/kb/314060  

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Hi,

My Dvd rom drive is not being recognized, what should i do?
 

Answer:Cd rom drive not recognized

A little more info....
OS?
Did it ever work?
Brand?
Did you change anything on your system?
You check all the cables?
DVD in right side up?


AK
 

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My cousin came couple days ago and said he was going to "clean up" my computer to make it faster and he deleted/uninstalled a number of things but most of them were small things I could reinstall. But today I tried to burn some music onto a cd but my cd drive isnt recognized! What I mean by this is that when I click my computer the cd drive icon isnt there and when I put in a music cd nothing happens. Anyone know if im missing something that I can download again?

Answer:Cd Drive not recognized!

First, I would try going to start, control panel, system, hardware tab, device manager, and find your cd drive there. Right click it and click uninstall, restart your computer, and see if windows will reinstall the cd drivers. If that doesnt work i would try going to the manufacterer website of the drive and search for the drivers of your model. Also, you might want to see if your friend happened to uninstall the sony rootkit.

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Greetings.

I have a custom built PC running Win 98 that has two hard drives.

The main one is a partitioned 20gb drive that is working fine at the moment.

The secondary is a 20gb drive that until now was recognized as Drive D.

Recently, for the second time, the computer has stopped recognizing Drive D as a hard disk and has labeled it a CD-Rom Drive.

A second hard disk is not being recognized on the computer.

Where did it go? How do I get it back?

The first time this happened, I ran ScanDisk on Drive D and it returned to normal. However, I tried that but ScanDisk doesn't even let me select Drive D anymore.

Please help

--Felson
 

Answer:drive not being recognized

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HI all.

My pc will not read USB pen drives, period.

I posted a question back in November (pen drive failure) and still don't have an answer. My Asus P4P800 mb/p4 2.6 ghz, XPhome sp2 computer has stopped reading my usb pen drive. I even purchased two new ones and neither will work in my pc. They work fine in the two laptops (same os) but not my computer. And, to really scratch your head, my usb ports work 100% perfectly with everything else I plug into them. Camera, printer, sound system, scanner, etc. Everything works just fine, but not the pen drive. They did work at one time a while back. Don't ask me what I did to change the system because I can't recall when they stopped working. I don't use them all that much but decided that swapping data would be quicker with one and that's when I discoverd my system refuses to "see" them. I receive a message that says they are unrecognized by XP.

I've tried all the suggestions: removing all the USBs and also trying the back usb ports as opposed to the fronts. I do believe it has something to do with the network connections. About a month ago I was playing with adding a Linksys access point and when it was installed, the front usb ports worked the pen drive. When I removed the access point (just testing it), the pen drive would no longer work. I'm hardwired to my cable modem so the access point is not needed.

So, maybe someone out there might have a clue as to why everything else but the pen drive... Read more

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I have a fairly new HP which I had problems installing a second drive too. Now that has been resolved, but since I worked on it, the CD drive isn't recognized anywhere.

It isn't listed in My Computer, the power supply and ribbon connector are both hooked to it. It worked fine before. When I go into Set Up it is listed as the secondary channel device 0.

I don't know what happened to it and why I can't access it.

It is a Samsung CDSW/DWD.

Any ideas?

Thanks.

Nancy
 

Answer:CD Drive not recognized

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Have older Pentium 3 machine. as I was having an impossible time getting it to boot up-I was able to reinstall MS DOS and now it boots up fine.I can't get the CD Drive to be recognized so that I can reinstall Windows XP.Any ideas?

Answer:can't get cd drive to be recognized

So you said any ideas, right? I first idea was to ask you if you'd like to have another Pentium III and I will donate it to you.But that may be not what to want to hear. You want to install an operating system without any way to boot from the BIOS. Yes, there is a way to do that. It is buried in the Microsoft knowledge base somewhere in the stuff about installing Windows in the when you don't have a way to install from the CD drive. I have used it just one time to install windows XP, or Dell machine that would barely meets requirements. I got it to work, it is not something I would ever want to do again.Also, I don't think I would want to tell you how to do it. Not unless you insult me real bad and I come to hate  you real bad and then I'll show you how to do it.Because this is the sort of thing you would want to inflict only upon your enemies, and not upon your friends.The problem is that MS-DOS does not have a built-in memory management unless you look at boot time. Something like the HIMEM.SYS something like that. Otherwise, it takes ages to install windows XP street from MS-DOS.

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Hello All,I have a USB external HD that XP can't seem to see. It is a FAT32 drive. I can see it in the admin tools section and it shows up there with the proper size and description. This is the case when I plug it into any computer I have. I can plug other USB drives and sticks in and it can see them just fine. Any ideas?Thanks! 

Answer:USB Drive not recognized

have you tried getting the right driver for it?

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I recently went to burn some music I own onto a new cd, and I realized that my computer wasn't recognizing the device. I tried going into device manager uninstalling and reinstalling the devices but still no luck.
Error code 39, and I have tried checking for a solution through the device manager.

I am running a HP Pavilion dv9000 series laptop,
sadly running Windows Vista
and the device is a 'tsstcorp cd/dvdw ts-l632m ata device"
I look forward to anyone helping me, and would like to thank them ahead of tiem
 

Answer:Dvd/cd drive not being recognized

give these a lQQk:
http://support.microsoft.com/kb/314060
http://web.archive.org/web/20050120040429/http://support.microsoft.com/kb/320553
 

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Hi guys (and girls)

The other day, my computer seemed to totally stop recognizing that my CD/DVD drive even existed. No icon in my computer, with or without a disc in it. More info soon, haven't had much time to look at it, but I'm no expert on this sort of thing, so I will definitely need some help. Anyone who can give me suggestions as to what to look for, it would be much appreciated. Thanks

Answer:CD/DVD Drive not being recognized

changelingsfate,
Welcome to SevenForums.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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Hey all, I've been some small problems lately with my Samsung CD-RW / DVD-Rom Combo Drive not reading some media discs I had burned very well. I thought it may have been the discs, but was not sure. When I'd try and copy files from the discs to my hard drive often times the time limit would go to 120 minutes and above. Essentially it wasn't reading the files and / or was having trouble scanning the discs. Regardless of whether it was the discs fault or not, I went to the Samsung website and downloaded the drivers / forceware for the drive and installed it. Needless to say the forceware install has now made it so my XP system does not recognize the drive (D:\) at all. When I boot up / restart, it says that it cannot find hard disk 0 and asks if I want to press F1 to continue or F2 to enter setup. When I choose F1, it boots up XP just fine, recognizes both of my hard drives, my 3.5" floppy drive, and the virtual drive I use (for gaming) from gamedrive (E:\). I need help getting my system tor ecognize my combo drive again! Please help!
 

Answer:CD-RW / DVD Drive Not Recognized

Thanks for the info, but I didnt run the ASPI program because its for win 95 / NT and I have XP. Any other versions available? currently my aspi is not properly installed
 

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When I log on to XP, the cd drive is not recognized. Did system restore to earlier date, but still not recognizing the cd drive.
[email protected]
 

Answer:cd drive not recognized

Is drive recognised by BIOS, enter BIOS and check if BIOS can autodeteck IDE devices.
If nothing has changed in pc, device is still not recognised by BIOS then i would suspect drive has died.
 

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Okay so i purchased a SATA Blu-Ray drive from Tiger, I opened my rig up and put it in. The Drive was Recolonzed in the BIOS but however Vista Doesn't, or it does but only for a short period of time.

The Drive
Lite ON DH-4O1S-73C Blu Ray 4x ROM OEM at TigerDirect.com

Answer:BLU RAY/DVD Drive not being recognized

Ended Up sending it back
-Please Close-

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Help!

Windows 7 installed properly.
All drivers and devices accepted.

However soon I discovered that my DVD drive is not present in the drives list.

I tried all solutions provided online ( incl. regedit - simply in that line there is no upper/lower filter to delete).

Device manager no showing any problems and errors...

Just run out of ideas...

Definitely NOT COOL..... Please help

Answer:DVD Drive not recognized

What does it show in device manager?

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I'm not sure exactly when this happened or what may have affected the dvd but it is no longer listed in "my computer".  What can cause a computer to suddenly fail to recognize a dvd?Windows xpLG rw super multi dvd drive.

Answer:dvd drive not recognized

I assume you mean the drive itself and not a specific disc? If so, here are some things you can try:1. Uninstall the drive through Device Manager.Restart computer. The drive will be automatically reinstalled.or?2. Delete Upper & Lower Filters http://support.microsoft.com/kb/982116Restart computer.or?3. Download, and run Restore Missing CD Drive patchDouble click on cdgone.zip to unzip it.Right click on cdgone.reg, click Merge.Accept registry merge.Restart computer.or?4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.You'll see two items:- ATA Channel0 (or Primary Channel)- ATA Channel1 (or Secondary Channel)Right click on each of them, and click Uninstall. Confirm.Restart Windows. They'll be automatically reinstalled.

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Hi, i have a Sony Vaio, VGN FZ280E, running vista 32bit, and my optical drive has vanished completely today. It is not in My Computer or in Device manager. My computer isnt old. About 6 months old. Im not sure when it stoped working, because i havent used it in a while, but today i tried to run a CD but it didnt work, then I restarted the computer and it worked but then later it stoped working (at this point the CD drive was in My computer). thats when i checked my device manager and it wasnt listed under the CD/DVD drive section. the only drive that was under it was a virtual drive. I uninstalled my virtual drive and then restarted my computer. After the reboot, the CD drive is complete gone from My computer and now i have no way to run CD's... what do i do?

Note: when i stick a CD in, i can hear it turning, and the light on the drive flickers
 

Answer:CD/DVD/Blu-ray drive not recognized

I had this happen to me in xp when I installed sp-1 have you installed any updates or service packs or updated any hardware drivers from microsoft
I know for a fact that the drivers from Microsoft can and do not work occasionally...
or your device has or is dying
 

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Hey guys few questions I had to rebuild a Emachines comp due to bad motherboard so everything works but first I had to verify with Microsoft for a new windows key, which was very annoying , anyway everything looks good except its not recognizing the CD&DVD drive. I set the HDD to master and the CD&DVD drive to slave is this the problem??
Do I need to set the jumper to Selective? Please let me know...

Also if there’s no 1349 connector how do I install the Network drivers? Thanks all in advance!
 

Answer:CD - DVD drive is not recognized

Does it appear in BIOS or Devoce Manager?
 

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I have (2) HDD's. was drive c: & d:
Recently installed a new blu-ray drive and now 2nd HDD not found
optical drive is drive d:
OS=Vista
I don't see any jumpers on the rear of the optical
any help?
 

Answer:HDD Drive not recognized

Sytem spec would help. the OS and drives don't help much there. Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
 

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Title pretty much says it all. when i go into "my computer" its not there and when i put a CD in its nothing happens. its a compaq laptop. i tried looking for drivers but there was just a firmware update.

any help would be VERY apreciated. thanks

Answer:CD Drive not being recognized

CD drives may vanish in Windows Explorer, Device Manager, etc. if a third-party CD-burning package has been uninstalled and Registry references for some code modules aren?t removed successfully.

This patch and a reboot usually will restore the missing drives. Any third party package still required will then have to be re-installed.

Hope it works

http://aumha.org/downloads/cdgone.zip

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My computer isn't recognizing my CD drive. It's a CD-RW/DVD-ROM combo drive. The computer is a Compaq Presario with 256 MB, running Windows XP, 7200 RPM, Intel Celeron D. processor, PC 2700 memory. How can I find out whether this is a hardware or a software problem? If it's a software problem, maybe I can fix it without having to take it to the shop. Any help anyone can offer would be greatly appreciated. Thanks.
 

Answer:CD drive not recognized

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My computer has a CD read-write/DVD rad device. Everything works fine. I can read and write CD's and read DVD's. However, if I leave a disk in the drive and shut the system down, I encounter a problem when I reboot. When the system is rebooted with a disk in the CD drive, the drive is not recognized by the XP operating system. AS far as I can tell, the only way to get the system to recognize the CD drive is to remove the disk, shut down the operating system, and reboot the system with the drive empty.

-Why does it do this?
-Is there a workaround?
 

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Hello all,   First my PC:*Abit AA8XE mobo, (LGA 775, Intel 925XE)*1 250 GB HDD (connected via SATA cable)*2 GB Patriot DDR2 RAM, 533 Mhz*P4 3.0 Ghz CPU (Prescott I think)*Sapphire ATI Radeon X850Pro graphics card*SoundBlaster Audigy 2 sound card*600 watt PSU*NEC DVD R/W*Lite-On DVD-ROMI am trying to add a second DVD drive to my computer at home.  Windows doesn't show the new drive in My Computer, nor in the Device Manager.  The CMOS also doesn't detect the new drive.  I have tested various configuration and for some reason the CMOS will not recognize that there are two DVD drives.  No matter what configuration I use only the master drive shows up in CMOS when both drives are plugged in. Here are the various configurations that I have tried that have failed (the original drive is an NEC DVD R/W, and the new drive is a Lite-On DVD-ROM):1.    NEC as master (plugged into end of IDE cable) with jumper at Cable Select   Lite-On as slave (plugged into middle of IDE cable) with jumper at Cable Select2.    NEC as master with jumper at Master   Lite-On as slave with jumper at Slave3.    Lite-On as master with jumper at Master   NEC as slave with jumper at Slave4.    Lite-On as master with jumper at Cable Select   NEC as slave with jumper at Cable Select   At this point I determined that neither drive is defective ... Read more

Answer:New DVD Drive Not Recognized

Maybe your IDE cable is damaged. Try another one. Or try cable select.

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I decided to take out my cd-rom drive and upgrade to a dvd-rom drive. I plugged it in, just put the cables into the back of the dvd-rom drive that were in the cd-drive, (newegg didn't send me a cd or any cables, just the drive). So I boot up my computer and go into my computer, only see floppy drive and burner (E Drive). My dvd-drive has power, but when I put a disc in, nothing happens. Do I need to go into bios or install some drivers, if so, anyhwere online I can find them?

It is this dvd-rom drive:
http://www.newegg.com/Product/Produc...82E16827101131

Answer:DVD-ROM Drive not Recognized

Check the jumpers....is it set on master, slave, cable select? Also make sure the cables are connected properly.

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