Computer Support Forum

Windows XP Home

Question: Windows XP Home

Does anyone know if i can upgrade from Windows ME to Windows XP and if so how much would it be?

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Preferred Solution: Windows XP Home

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows XP Home

Yes, thats a valid step for Windows XP Upgrade.

Price? NZ$269 including Tax. If you want it in your local currency, then you would need to give a tiny clue where you live.

Hint: Google will find the price for you?

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Hi Guys,
Have anyone tried upgrading their G460? I tried mine but I got issues with sound, graphics, connection problem especially with the online features requiring microsoft account like cortana, constant slowing of programs and most of the time programs won't even start.
I haven't tried  a fresh install yet but I'm a little skeptical if I want to upgrade or just stay with windows 7 for a time being.
Mod's Edit:  Added model number to beginning of Subject line for visibility

Answer:(G460 laptop) Question about Upgrading Windows pre-installed 7 Home Premium to Windows 10 Home.

have you upgrade your sound and graphics drivers ? and when you play with your win10, don't forget to keep up your installation disk.i recommended you have more than 15% free space of your installation disk. and if you intend to keep using win10, don't hesitate to clean up your disk with Disk Cleanup.

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I ran the windows 7 advisor and it says everything is a go, but how do I proceed from here? Do I need a cd or is there a free download available from Microsoft?

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i recently got windows vista home premium and decided to upgrade my windows xp home edition SP3. It was going great until it needed to complete the upgrade. Up ntil 64% all was well. But once it hit 64% for awhile the computer shut down. After it shut down on its own i rebooted it and it said "upgrade unsuccessful. restoring your previous windows and settings. Do not turn off or restart your computer." I really want to know how to install it without any problems and i need help. Anything will be good and appreciated!
I have a Compaq Presario C301NR whit 2gigs of ram and 320gig HD. I still have the disc and everything and the computer was not harmed. After it shut down on its own

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hi im using desktop pc windows xp sp3 home edition on c/drive and i have windows 7 home premium on d/partition dual boot i like windows 7 how do i remove xp from my pc when screen boots up i get choice whether i want to start windows 7 or earlier version

Answer:windows xp sp3 home edition and windows 7 home premium dual boot

Are you using two HD's or two Partitions

Can you post a screen shot of Disk management from Win XP & Windows 7?

Screenshot tools.
A Preferred Method of Uploading/Posting Screen Shots
How to Use the Snipping Tool in Vista - Vista Forums
Snipping Tool - Windows 7 features - Microsoft Windows
Use Snipping Tool to capture screen shots
Screenshot with Paint
Screenshot and Upload using MWSnap
fscapture free download

Use Snipping Tool to capture screen shots

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Update for Windows 7 for x64-based Systems (KB3035583) has been installed in my laptop. Still I don't see the Reservation icon... How can I get that? Using Windows 7 Home Basic.

Answer:How to get Reservation Icon of Windows 10 Home on Windows 7 Home Basic?

Please check below article it may answer your question.Windows 10 is launching July 29 | Windows Central

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Tech Support Guy System Info Utility version
HP s3240uk Pavilion Slimline
OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 4094 Mb
Graphics Card: ATI Radeon HD 2400 , 256 Mb
Hard Drives: C: Total - 469293 MB, Free - 374406 MB; J: Total - 381549 MB, Free - 202607 MB;
Motherboard: ASUSTek Computer INC., Acacia, 1.00, MS1C79R82004688
Antivirus: avast! Antivirus, Updated and Enabled

I have found many well meaning suggestions aimed at helping others like me to resolve this annoying aspect of networking between Windows 7, Vista and XP but it seems like we are all banging our heads against a brick wall. I have tried every suggestion I can find on other forums but still my Windows 7 computer cannot access my XP Home or Vista machines. The message I see each time I try is as follows:- "\\WINXP (or \\VISTA) is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have permissions. The account is not authorised to log in from this station." You will of course appreciate that the 'administrator' is myself. I can access files and a printer on Windows 7 from the other two computers providing I place shared files in the public folder ... no problem with this.

Before you ask ... Yes, I have checked that all three computers have the same Work... Read more

Answer:Solved: Windows 7 can see but not access files on XP Home SP3 and Vista Home Premium

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Please advice on the performance comparison between
- Windows 7 Home Basic versus
- Windows 7 Home Premium
assuming if both uses the same 8GB RAM.

Just a hearsay...that Windows 7 Home Basic is lagging behind Windows 7 Home Premium in terms of performance assuming if both uses the same 8GB RAM. Please confirm whether this is true or not.

By the way, how to activate the Windows Aero in Windows 7 Basic???

Answer:Performance comparison btw. Windows 7 Home Basic versus Home Premium

Hello cheesum and welcome to Seven Forums.

Last question first. This tutorial may help enable Aero. Please note that there is no way to enable transparency on Windows Home Basic.

Aero - Enable in Unsupported Editions of Windows 7

As far as performance, I have not been able to find any specific "speed" tests to say one way or the other.

Difference Between Windows 7 Home Basic and Home Premium | Difference Between | Windows 7 Home Basic vs Home Premium

But if Basic and Home Premium are run on two identical machines (not just identical RAM, but also identical hard drive/hard drive speed, identical CPU, identical programs and apps installed, etc) I would give a very slight performance advantage to Basic simply because it doesn't have the same amount of features that Home Premium has. Fewer features to load usually equals faster performance. But I think any performance advantage would be so slight it wouldn't make any appreciable difference.

I did find some comments comparing Windows 7 Home Premium to Windows 7 Professional.

performance difference 7 home premium vs. 7 professional? - Microsoft Community

Of course, others may completely disagree with my thoughts and that's cool. Healthy discussion and debate is welcomed.

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hi im thinking of changing from vista home basic to win 7 home premium-ultimate(windows adviser)i know i cant upgrade, but would it be the same as reboot with vista installation it straight forward as to what win adviser is advising,?any help welcome,thanks

Answer:vista home basic to windows home premium upgrade

I would move all my personal stuff into its own partition if not already done, not forgetting any email client folders you may have.
I'd then reformat and install Windows 7 on a nice clean C: partition.
(I haven't got a "manufacturers" PC though, your situation may be different).
You'll find that once the Windows 7 install disk starts up it is a very quick, in comparison to XP or Vista, installation. Make sure your removable media drive is set to boot first in your BIOS. If you've never changed this boot order then it should be set to first anyways.

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I have recently purchased a new Acer Aspire 5535 laptop. It has Windows Vista Home Premium (WVHP) installed.

The computer came with a number of programs that I am not interested in having on my system. In addition, I was not provided a restore disc. I do own a copy of Windows Vista Home Basic (WVHB).

I would like to keep WVHP as I appear to be eligible for an upgrade to Windows 7 . . . but I would like to reinstall to get rid of all these worthless programs. Can I use a WVHB disc with my new WVHP product key?

Could I install WVHB with the WVHB product key, then use the WVHP key supplied by Acer to upgrade?

Thanks for your time in answering my question. I hope it isn't unclear.



Answer:Windows Vista Home Premium Key Home Basic Discs

I believe that if you install with the Basic disc the process will offer you a choice
of versions. Choose Home Premium and complete the install. Activate with your
Acer's Vista Product Key.


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K, I have an HP Pavilion a 1000y with xp home. Recently had an issue and rebooted. Loads past the logo then to the dreaded black screen with nonmovable cursor. Safemode doesn't work, repairing with disc doesn't work, entering in VGA mode doesn't work, entering safemode with command prompt doesn't work. I am a computer novice, but like to try to fix things myself. Any words of wisdom?

Answer:Windows XP Home Edition Home black screen of death

What ever happens, you probably will need a Windows cd.

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Is this possible if I buy a W7 Home Premium upgrade? Will I be able to upgrade from Vista Home Basic?

Answer:Upgrading from Vista Home Basic to Windows 7 Home Premium?

You should be able with Windows Anytime Upgrade. Not sure of the cost, though.

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can someone help me sort this? I have a bunch of devices on my lan, some by ethernet some wireless.
One Windows 10 Pro desktop, on ethernet, serves all the other devices - at least in theory. Working well, no big issues.
But with my Windows 10 Home edition on a Zenbook, with networking on, network discovery on, public folder shared, I can RDP into the other windows 10 machine just fine, I can map network drives etc. Life's good, right?

With my 'droid, using ES File Manager, I can move files easily between windows 7 machine, Windows 10 desktop, other droids, etc. However, the ONE MACHINE it cannot get coherent is the Zenbook running Windows 10 Home. It simply will not connect with the correct IP and credentials. I can "see" the machine by scanning the network map with the Droid, access it, setup the credentials, but cannot get in. I am wild-guessing the firewall may be blocking but I have no trouble doing what's needed with the other Windows 10 machine, so ...... stumped. Both are fully updated to latest win 10 updates, both are essentially set same way networking-wise to my knowledge.

Anyone have a clue here?

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can someone help me sort this? I have a bunch of devices on my lan, some by ethernet some wireless.
One Windows 10 Pro desktop, on ethernet, serves all the other devices - at least in theory. Working well, no big issues.
But with my Windows 10 Home edition on a Zenbook, with networking on, network discovery on, public folder shared, I can RDP into the other windows 10 machine just fine, I can map network drives etc. Life's good, right?

With my 'droid, using ES File Manager, I can move files easily between windows 7 machine, Windows 10 desktop, other droids, etc. However, the ONE MACHINE it cannot get coherent is the Zenbook running Windows 10 Home. It simply will not connect with the correct IP and credentials. I can "see" the machine by scanning the network map with the Droid, access it, setup the credentials, but cannot get in. I am wild-guessing the firewall may be blocking but I have no trouble doing what's needed with the other Windows 10 machine, so ...... stumped. Both are fully updated to latest win 10 updates, both are essentially set same way networking-wise to my knowledge.

Anyone have a clue here?

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Not sure how actively anyone is tracking user needs here, but figured I had nothing to lose by asking for help...unable to find an understandable answer here so far.
I had been happily running Virtual PC 2007 on a Win 7 Home system, printing on a network physically connected via usb cable to a Win XP system.  I have now replaced the XP tower with a Windows 10 tower, with that printer attached to that tower, and
functioning normally.
When I run Virtual PC 2007 on the Win 7 system, it "sees" the Win 10 system, but on trying to install the printer, it is asking for a password to the Win 10 system.
I am guessing that it would require a ton of tweaks to get around this, and although I am not a full blown novice, I never like fiddling with too many settings that might screw up everything else that is working.
So, long story short, is there in fact a reasonably simple way to work around this, or should I just give up to progress and new operating systems?
Thanks to anyone who might be willing to point me in the right direction.

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Ok so my original computer was a Windows 7 Home Premium and that's the PC I used to work. I had REMOTE DESKTOP on it, it worked fine and yes it was a Windows 7 Home Premium..but yesterday my original pc got fried and smoke came out of it so I am afraid to turn it on.

I am now using my back pc, it is also a windows 7 home premium build 7600, and I remember I use to have remote desktop on it but I right clicked disabled one day a long time ago and after that I was never ever able to get it back. Ive been reading online that Windows 7 home premium does not have the remote desktop option, odd because my other pc had it. Point is.. I need to connect to my job's server asaaap, but I am unable to find a way to connect to their server, I have their ip address and a special login/pass the same way you do in windows remote desktop.

I have tried downloading those rdp patches and stuff and it just does not work! I cannot find the remote desktop anywhere even have the install said "listening" and "remote desktop successfully" etc etc.

Is there a program I can use to connect to my work's boss uses windows 7 remote desktop,,,

I tried using teamviewer and added the ip address but it doesnt work idk if you have to both be using the same program..please in need of help here :/

Answer:I need to connect to my job's server from home on Windows 7 Home Prem

My last option is to upgrade to windows 7 pro and pay the $80 above for it JUST to get remote desktop
I'm trying everything possible though before that.. but I really need this to work in order to start my job

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Just My opinion.. Windows in the Win8 version is not suited for home use any longer. It is overly complex, and, even for experienced Windows users, it is counter intuitive in many areas. I think Windows 8 has taken complexity ?one bridge too far? for ordinary users. This comment by me, a MSEE who has been programming computers ever since punch card days and who has been thru computer software from assembly language, C, Unix, and all versions of Microsoft OS systems from DOS onward. Below are listed some UNRESOLVED frustrations from my first months with Win8.

1) Cannot get Pandora Radio (running on Chrome Browser) to connect to HP bluetooth headphones. Win 8 says the headphones are linked, but no audio passes. Volume is up on headphones and on laptop. Bluetooth Earphones link and play music from Pandora fine on iPad and Win 7 equipped computers.
2) Pandora radio runs fine on Chrome, but not on Mozilla ver 19.0. On Mozilla, Pandora never loads. There is no error message.
3) IE10 seems to drop a box asking if I want to ?allow this page to use scripts? on about every new page. I finally got disgusted and turned IE10 OFF. Interestingly, turning IE 10 to OFF involved many minutes of ?computing? plus a reboot!! On an iPad, I can get rid of an APP by pressing the icon, getting the quivering icon with the X in a corner, touch the X and gone it is.. Why should IE10 be handled differently from other browsers?
4) It is not at all obvious how to SEARCH... Read more

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I can't figure out how to do this. I don't have experience with two drives, dual boot, and such things.

My HP laptop with a 1 TB hard drive with Windows 7 Home Premium 64 bit broke its cooling fan and the repair place says it would they might not be able to fix it even though I already have a new fan and heatsink they can put in it.

So I bought a new all-in-one HP desktop with touch screen, two drive bays and a 1 TB hard drive and 256 GB SSD in it. To begin with I don't even know what an SSD looks like and whether it's taking up one of the two bays, or if one bay is still free. I will call HP tomorrow and ask.

I am thinking about taking the hard drive from the laptop and putting it into the new desktop. HP says it will fit and that can be done. But I am also thinking that I'd like to have Windows10 on that desktop computer too. I am trying to figure out how to do this.

There is no operating system on the new desktop computer - I asked them to ship it without one. I also have my own Windows 7 Pro on 32 and 64 bit disks that I bought quite a while ago for a different laptop, and I can get a new Windows 7 Home 64 bit disk.

I can also get a new 1 or 2 TB hard drive (preferably 2.... now kicking myself for not ordering 2 since my existing 1 TB drive in the laptop is 3/4ths full).

So I think there are a lot of options and possible combinations there. I am just not capable of thinking it through and deciding what to do!!! And whatever I do I won't have help because everyone... Read more

Answer:Want old Windows HDD with Window 7 Home &new Win10 Home on new compute

Install Windows 7 or Windows 10 on the ssd in your new All in One, don`t remove it. That would be the worst possible thing you could do.

There`s no reason to have a dual boot. You may have issues trying to install W7, W10 would be so much easier for you.

You have a PCI- Express SSD, no way would I remove it.

Z Turbo Drive | HP(R) Official Site

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Could you please help me with changing the OS in my computer from Windows 7 Pro to Windows 10 Home as this seems to be impossible when using the Windows 10 installer ? Is there a way I could achieve this ?
Thank you for your help

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Was trying to downgrade my win 10 to win 8.1 using the setting -> recovery -> Go back windows 8.1 . The steps were smooth and the system proceeded to reboot. But after rebooting, it stills goes back to windows 10. Tried 3 times and still the same.

FYI, The windows.old folder is still there.

Does anyone had the same issue?

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Is there a difference between buying Windows Xp Home from a store and using the reinstall cd that Dell provides with thier computers?

Answer:Windows XP Home VS. Dell Reinstallation CD of Windows XP Home

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I was just doing a little checking today and found that my win7 x64 installation
Is now a windows 10 x86 installation after the upgrade
The ISO I created from the download also pulls x64, but the installation was x86

The disk was setup as MBR and noticed the media tool allows you to download x86, x64, both

It appears I my case that the MBR HDD was upgraded to x86 even though the prior Arch was x64

Anyone else??

Answer:Windows 7 Home Premium x64 - Upgraded to Windows 10 Home x86

It's supposed to be impossible to upgrade from an X86 version to X64, and vice versa.

I don't know whether you should contact Microsoft to report an error, or the Vatican to report a miracle.

You did a literal upgrade, installing 10 over 7, keeping files and applications? Your Windows 10 installation is activated?

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Hey Everyone,

I got a computer from school for my mom because her other one is so old and ready to crap out. Shes not gunna be much on basically email and some music and viewing pictures. I need to buy a new OS for it tho im trying to decide for the XP Home or the Vista Basic. The specs are:

Motherboard: BioStar M7VIZ
Ram: 1024mb but its only reading 992mb (I dont know why)
Harddrive: Western Digital 20gb
CPU: Amd Athlon XP

Which one would be the best OS for it?

Answer:Windows Xp Home or Windows vista home basic

I would lean towards vista as it is the newer os and will be supported longer.

The reason for showing 992mb of ram is that most likely you are using onboard video which is using 32mb of your ram.

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I took a computer that was on 8.1 Home and brought it to 10 Home. Other than the junk I had to fix (and still trying to remove the lock screen) I realized that other computers can access the shares on 10, but 10 no longer accessing any other shares (mainly Vista and its externals). Before upgrade few days back, everything was fine for over a year.So, this can not see anyone else (but ping is fine) but no one else can see 10.Running the troubleshooter, this is what pops up: Windows Sockets registry entries required for network connectivity are missing.I played with settings but had to change something on every computer just to make it work.Firewalls and any other such programs all disabled.This is what M$ chat has told me from going from 8.1 Home to 10 Home:the reason why you' re not able to view your files from Vista is because of the Homegroup network sharing. Since your windows 10 is a home edition it can't actually share all your other files in Vista. What you can do to enable that is to upgrade to windows 10 pro. This is the difference between windows 10 home and windows 10 pro. network sharing can only be done through the windows 10 pro and not with the windows 10 homeThese even though Vista can access 10's shares??Any thoughts?Thanks.I reply as fast as I can, but it could be hours or months.message edited by CPU13

Answer:Windows 10 Home Not Seeing Vista Home Shares

You left out adding here that Ubuntu installed on your laptop also is not seeing Vista Home Shares as you reported in your other thread posted in the Unix Forum User

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I can't get my desktop to work I add a fix-it repair disk and I think I deleted my programs in there I can't get to the home screen or the internet. I bought a xp recovery disk and even a system rescue disk both did not com with instructions the recovery disk when I first used it I didn't put in a password cause I didn't know it so I did get to go throw the setup menu so when I use it and it asks me to start with windows or hit the r in setup I'll hit enter and the screens says this! Set-up cannot find the End user Licensing agreement <EULA> set-up cannot continue. To quit press f3. I new a this I know nothing about computers at all this is all new to me I did something dumb I went into the setup menu and changed the settings to the computers to so now it doesn't even boot up right cause when it try and use the the boot up command the safe Mode with the command prompt /safe mode it won't boot up it say passing up booting . I so stuck and confused help please . Thank you

Answer:My windows xp home won't boot up to home screen

The recovery process means you will lose all you files, not a problem if you have everything backed up.If you haven't, take the HDD out & Slave it to another HDD/comp ( no need to bolt it in, just cable it & leave it outside the case ) You may have a choice of jumper settings on the master HD, such as master with slave or ms. Copy your stuff ( don't forget your emails & address book ) onto the host HD or other media.Now put it back in your comp, once again, no need to bolt it in at this stage ( change the jumper, back to where it was ) go into the Bios & set the boot to either Boot from floppy or CD 1st. Now off the boot floppy, fdisk, reboot & format. Or, from the CD, delete ALL the partitions & format to NTFS. You lose everything.Now reinstall the operating system.Setup cannot find the End-User License Agreement (EULA). Setup will not continue edited by Johnw

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hello all,

i m using a dell inspiron m101z notebook which has windows 7 home basic prebuilt. now i got a very new win7 home premium dvd. and since yes i m not very good in all this computer stuff i have opened my own topic so that things bcom clearer to me.

i want to install home premium so how can i do it if i dont want to lose my files on the laptop. specially some dell softwares like webcam and all.

i went thru this tutorial. does this do the needful. it is ok i dont need to format my HD. but do i need to backup? also the notebook i use has only C drive n no other drive.

Clean Install Windows 7 from the Windows 7 Desktop

Answer:Windows 7 from home basic to home premium

Take a look at this:

No install files needed.
Only the Upgrade key is need.
Anytime upgrade only adds-on the Programs & Features from version to version.
Windows Anytime Upgrade - How to

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I bought a garage sale gateway gm 5664, that is really a media center PC.

I would like to upgrade it to Windows 7 Home Basic 32 bit (Its the retail disc I have and has not been used or activated). I know its usually the other way around upgrading from a 32 bit to a 64 bit system, but I prefer to use a 32 bit version since that's the disc I have, and doubtful I really need the 64 bit and the added memory and such.

So my questions are:

Q: If I do an Upgrade install, will the original programs, or some of the original programs, remain on the computer so I can update them from Gateway site for W7) ? Of course since it's a garage sale PC I have no program software).

Q: Any issue initially with upgrading from a Vista 64 bit OS to a Windows 7 32 bit? Should be able to do that correct?

And again....the reason for the Windows 7 32 bit upgrade is because thats the disc I have.

Appreciate any responses

Answer:Windows Vista 64 Home upgrade to W7 Home 32

There is no upgrade path from a 64 bit OS to a 32 bit OS or the reverse. That means a clean install of the OS and all applications.

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Hey guys,
Yesterday a customer came in who bought a Toshiba satellite with w8 home on it. They purchased windows 7 home. I went into bios, disabled secure boot and as soon as it loads the w7 disk, it locks on the windows logo. I tried 3 of our burned copies of OEM disks, and it denied them all saying Failed media check. (it now knows a burned disk?) I replaced the stock HDD with a brand new WD black to see if it had something to do with the software on the existing HD, and when I try to boot the w7 disk on the new HD it freezes at the same point. Am i missing something?

Answer:downgrading w8 home to windows 7 home impossible?

Grasping at straws here, but maybe it's EFI mode issue. The system is likely in EFI mode by default. Either see if you can change it to BIOS mode in the EFI menus or select to boot to EFI boot device mode (from boot menu).

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I had to reformat my computer and am using windows 7 pro 64 bit. After getting Windows 7 back onto my computer, I was trying to use my home network to pass file between my desktop and to the a laptop. It wouldn't let me do either. I then looked at network sharing and it showed that neither my home network or home group was there. So I tried to set up another home group, and it gave me the following error:

"Must have IPv6 to create or join a home group".

When I go and try to start my IPv6 through the trouble shooter, it shows being started, but it still will not let me either join or create a home group.

Any ideas????? I hope this explanation is clear enough.



Answer:Windows 7 - Home group and home network.

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I'm in a similar situation as this guy:

except when I boot up my disk, I only get to the 2nd step:

2) Progress Bar:
The next screen is a more graphical progress bar indicating Windows 7 is still working in the background.

it wont go past this screen.

The same thing happens when I boot it up normally(without the disk for windows 7 home premium), only with the disk in it has the windows 7 rather than the vista look.

Does anyone know what is causing this problem?

Answer:Solved: Replacing windows vista home premium with windows 7 home premium

You've got this thread started too

Is that one now solved too? You've marked this one solved, could you explain how you solved it in case others need to solve the same problem sometime in the future?



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While updating HP Active Support Library in windows vista home premium it downloads and checks for space allocation and then gives me Error 1316.A network error while attempting to read from file c:\windows\installer\HP active support library.msi Then after the rolling back action I receive Error-1603-Fatal-error during installation consult windows installer help (msi.chm) or msdn for more information. I have tried to go to the latter but have been unsuccessful in eliminating this problem. Is there anything that can be done short of restoring my laptop back to its original out of the box settings?

Answer:Receiving Error-1603-Fatal error during installation of update for the home support library in windows vista home premium

Worth reading, IMO:


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I've had my Home page substituted every time after boot up. Cannot find the problem with ordinary searches, does anyone know how to rectify this problem. I have Norton Antivirus fully updated running and security checked, but this problem keeps getting through. The Page in question is : ( theres a square symbol after com ([email protected]/index.php?

Any ideas Thanks Lewy

Answer:Windows XP Home (Home Page )

Post a HiJackThis log. Dont fix anything. Just save the log and copy and paste it into a message here.

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Im sorry if i posted this problem in the wrong section here is my problem

I have a Packard Bell laptop and EASYNOTE R1000 can be found here

i switch the laptop on windows loads and then gives me a blue screen error that stays there until i press the power button this is what the blue screen says

A problem has beed detected adn windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, follow these steps:

check to be sure you have adequate disk space, If a dirver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable coponents, restart your computer, press F8 to select advaned startup options and then select safe more.

Tchnical information:

***STOP: 0x0000007E (0xC0000006, 0x806a1839, 0xFAFA36E8, 0xFAFA33E4)
Here is the thing i tried i tried pressing F8 after pressing a boot device menu comes up to select a boot device

i tried to boot up a windows xp home editin and pro sp2 so i could do a fresh install but they wont boot it would go to straight windows load then i realised that in the bioss it said CD-ROM/DVD: disabled i coundnt enabble becasue there no op... Read more

Answer:Please Help me-windows XP home edition+WIN XP home

so no hope then

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Alright, so I recently bought a brand new computer, and now I'm wanting to sell my laptop. Before I sell it, though, I want to do a complete wipe of the hard drive, and reinstall a fresh (legal) copy of Windows XP Home Edition, using the disc that originally came with my laptop.

So far, I've been able to completely reformat the hard drive, and setup loads just fine. The problem I run into, is when the OS is reinstalling. Here's what I get:

The thing is, I've got that exact disc in the drive already. This is the same disc that was originally bundled with my laptop. The OS and SP1 weren't on two separate discs. They were both put together on 1 disc, so there couldn't possibly be another disc to use. I've spent about an hour on Google, and finally found what I believe to be the solution to this situation. It comes straight from the horses mouth too:

The problem, though, is that pretty much everything on that Microsoft support page is foreign to me. Use a Windows 98 Startup disk? Where do I get one of those? Copy files using the command prompt? Yikes. Now I have a fairly good understanding of Windows and computers in general, but I never had to go through this much of a hassle the last time i reinstalled XP Home on this very same laptop.

I'm wondering if there might be a kind soul who might be able to give me a step by step of what I need to do to get XP Home reinstalled on my laptop before i sell it. Any i... Read more

Answer:XP Home reinstall help: "The file 'asms' on Windows XP Home Edition CD is needed"

the link you have gives you the step by step instructions. Just scroll down to where it says Hard disk formatted with NTFS file system then follow the steps that follows.

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Hey guys,

I want to upgrade my OS from Vista Home Premium to 7 Home Premium and I have the Anytime upgrade DVD (provided at the time when I bought my laptop which came pre-installed with Windows Vista Home Premium). Since this is the first time I will ever try to upgrade my OS and I will be paying for it (lol) I wanted to clear a few doubts before I went about it. My current OS is a Deutsch (German) version. I want my new OS to be in English. So my question is -

Will the upgrade process provide me with the option to choose an installation language?

I researched a bit about language packs and if I'm not very wrong, Multiple language packs work only for Business and Ultimate versions but not for Basic and Home premium. Third party language packs like Vistalizator has been reported to work fine but Microsoft doesn't recommend it and some users have reported to have problems where it pops the message " your windows is not genuine".

So should I do an upgrade or just do a clean install with an original Windows 7 Home Premium DVD?

Answer:Windows Vista Home Premium to Windows 7 Home Premium Upgrade

I am not sure about the answer regarding the language pack, but I am sure about the upgrade or the clean install. Do the clean install. A clean install is always preferred over an upgrade. With an upgrade all the old problems that may exist with the OS are just carried to the new installation.
Upgrades often fail, either because of third party software that is not compatible, or malicious software that breaks in the new install.
There are some members that back up their stuff and do a clean install on a regular basis to have the OS run smoothly as the first day. Trust me go with the clean install and enjoy your new OS

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I currently have Windows Vista Home premium installed on my computer and need to upgrade to windows 7.
I understand I will  have to purchase it, that is fine, it has been suggested to look on amazon, etc. I just want to make sure of a product code or ID number specifically before i make any purchase.

As I said i currently have windows vista sp2, build 6002, and am wanting to upgrade to windows 7 sp1.

please advise.

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Hi,I have been looking for a solution to upgrade my Inspiron 1525 laptop, preinstalled with Vista Home Premium 32 bits when I bought it.The target is to prepare path to upgrade to Windows 10.I need Windows 7 or 8 to start with.I could not find a way on Dell website.
Many thanks in advance !Isabelle

Answer:Upgrade for my Inspiron 1525 Laptop from Windows Vista Home Premium 32 bits to Windows 7 or 8 and then to Windows 10

Thank you for writing to us!
We would like to inform you that the Inspiron 1525 is not tested for windows 10 and we would not suggest that you upgrade the version of windows 
Kindly private message the service tag and email address.

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Only 9 days to go before the upgrade is no longer available and i need some help please. It looks like the windows 10 was able to download, but not able to install but i don't know.??

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Greetings Tech Support Guy, The computer I wish to purchase has Windows Vista Home Premium preinstalled, with a ticket to purchase an upgrade To Windows 7 Home Premium.
As I wish to use Windows 7 immediately (without bothering with Vista Home Premium) can you please advise, in detail, how I can delete Vista completely and install Windows 7 with minimum fuss.
All help greatly appreciated,
With Best Regards

Answer:Replacing Vista Home Premium with Windows 7 Home Premium

When you get the Vista DVD, boot from it and choose Custom "advanced" installation. Then highlight the partition you want to put 7 on (preferably the Vista partition) then click "delete" (be careful which partition you choose) once the old Vista partition is deleted, be sure the new unallocated partition is highlighted and hit next to continue installing 7. Here is a screenshot, your partition structure may be slightly different.

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Hi there,

I'm new to this forum.

The other day I got hit by Vista Home Security and Windows Home Security virus. It's made my computer completely useless(no Internet access).

For the past 2 days I've trying to fix it but to no avail.

At first I went to safe mode and tried a restore to a prior period but the virus was even in safe mode. Any time I tried to restore, the virus pops up even after I tried to end process.
So I did some research and found this:

I loaded rkill and Malwarebytes onto my computer using a USB stick. But rkill is not stopping the Vista Home Security and Windows Home Security virus from running so that I can download Malwarebytes and run it so that I can remove the virus.

Every time I run rKill I get the black screen and then after a while I get this message and then a notepad the program finished.

" sed.exe: can't read c:\users\acer\appdata\local\temp\rks1.log: no such file or directory "

The Vista Home Security and Windows Home Security virus wasn't disable so that I could download and run Malwarebytes.

I tried it in normal mode and safe mode.

The big issue is that the virus hit my work computer and I got a deadline.

Any help would be greatly appreciated.

Answer:Vista Home Security and Windows Home Security virus

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

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my friends bought a notebook acer extensa and the OS installed was windows vista home basic.unfortunately he encountered viruses that kills the windows...he reformat he replace the windows vista home premium..since he dont have the windows recovery...the notebook works but he encountered some problems like the desktop display is too dark..well ofcourse from 64 bit turns to 32 bit colors...and the ethernet doesnt work anymore..he did try to download the drivers but when he run the driver its error...he also updated the hard ware but still didnt work...does it need to upgrade also the bios or any suggestion pls...thanks

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I currently have an AUSUS G60VX Notebook with Microsoft Window Vista Home Premium 64bit and would like to upgrade my windows.  With all the available sources on the internet to download from, I'm unsure of which would be legitimate and whether I will
get what I'm looking for without compromising and damaging my system.

I am looking for a reliable legitimate source to upgrade from Windows Vista Home Premium 64bit to Windows 7 Home Premium 64bit.
Thank you

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I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

Answer:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.

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Hi everyone.

I have just got a Compaq Presario CQ50-215NR which, I am sure you know, comes with Vista installed on it. After playing with it for a while I decided that it is much slower than my desktop, which is 4 years old, running Windows XP, so I decided to "downgrade" to Windows XP SP3. I have successfully achieved it using the 32 bit version of XP.

The thing I would like to ask the forum is this:

The Compaq Presario CQ50-215NR has an AMD Athlon Dual-Core QL-60 processor which the supports 64 bit OS. Why will it not install on this particular brand of laptop?

I would greatly appreciate any help you can offer.


Answer:Downgrading from Windows Vista Home edition to Windows XP on a Compaq CQ50-215NR

What error message do you get when attempting to install the 64 bit OS? Is this Vista 64 bit or XP 64 bit?

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Hey all,

After completely accidentally doing something called "RAID" to my hard drives, i am in the position of having to re-install Windows. Unfortunately the Windows disk keeps telling me that i have no hard drive.

I have found this tutorial: ...which seems to be based on the assumption that the problem is that Windows XP does not have SATA drivers.

I don't know if that is the problem, but i am going to try it anyway. Unofrtunately, you need a SATA driver to try it. I have been to the manufacturers website:

...and found a list of drivers for my machine. One of them says "SATA RAID". I don't think i want RAID, and, looking at the manual that comes with that driver, it doesn't look like it is a SATA driver, it looks like it is for something else involving RAID that i don't understand.

Does anyone know how to get a SATA driver?

Answer:Solved: Installing Windows XP Home; Windows refuses to recognise hard drives

I believe the SATA drivers you need are these ones:

"Intel ICH5R /ICH6R /ICH7R (Preinstall driver, press F6 during Windows* setup to read from floppy)"

Download them and extract them onto a floppy or CD, then during the intial windows setup (when it is loading device drivers) it will come up with an option to install 3rd party SATA / RAID drivers, you press F6 at this point and then browse to the drivers to install them. This should allow the system to utilise the SATA drives to install windows.

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Hi all, The subject. Windows Log-in time takes too much time. Vefore it was like: Swipe finger - x220 starts - automatically goes through HDD and Master Password authorization - Windows starts - Fingerprint software starts - Automatically logs me in to the system- another 3-5 seconds until all software loads completely and I can start to work. Now it is like: Swipe finger - x220 starts - automatically goes through HDD and Master Password authorization - Windows starts - Fingerprint Software starts (5-6 sec longer than before) - Process of authorization (another 4-5 secs) - Login screen disappears and gray screen appears instead (another 4-5 secs) - Blank windows desktop (2-3 secs) - Another 3-5 secsonds until all software loads completely and I can start to work. Before it was very quick, probably 8 seconds from Fingerprint software start and to complete software load. I have SSD installed and it's S.M.A.R.T. is OK. I have tried to uninstall Fingerprint reader software and driver and start windows conventionally using my password. I have got my 8 seconds form Login screen to ready, so i assume the problem is in Fingerprint reader. What can I do? Thanks in advance.

X220, IPS, Intel Core i7-2620m, 8 gb, Samsung 840 pro 256 gb, eGPU + Zotac AMP GeForce GTX 670.

Answer:Probably Fingerprint Reader Issue. Windows Log-in takes too long. Windows Home Pro x64. X220 i7

I checked it here on some test systems and I'm not seeing any delay like that.  On my systems, it's like your "before" scenario.
I'm not really following what you are saying with the "after" scenario, especially the parts about the gray screen and blank windows desktop.  So can you take a video of the complete boot and post it?  Maybe it will help me understand what is happening.
If you can remember when this started happening, look in Control Panel -> Programs and Features and sort by install date.  See if you can find a software install/update that happened around the time you first noticed this problem.  I would be especially suspicious about anti-virus and security software.  And make sure you don't have RapidBoot installed on your system.
The fingerprint software (ThinkVantage Fingerprint Software) hasn't been updated in more than a year, so I don't think fingerprint software itself is causing this.  Probably it is interference from another application.

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I have a laptop that is running Windows XP and have confirmed with the laptop manufacturer that I can upgrade it to Windows 7 Home Premium. I searched online for purchasing Windows 7 Home Premium and found some sites that offer a Product Key, Download Link,
and License key. Is this an option I can use? If so, can it just simply be downloaded onto the laptop that has Windows XP running? 
Thank you.

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I recently repaired my installation of Windows XP Home. I ran the repair because I downloaded a virus or some malware that deleted a bunch of systems files and somehow blocked me from visiting many websites, including antivirus sites and Microsoft.

After I successfully repaired Windows, activated it, and logged on for the first time I tried to install Malwarebytes to get rid of any remaining problems from the original virus. When I tried to install Malwarebytes, I got a message saying the Windows Installer was loading for another program, so I cancelled it and tried runnign the setup file for Malwarebytes again. Then my computer froze and I was forced to do a hard power off. Now when I start the computer it goes through the initial Windows logo loading screen and then it goes to a black screen with a mouse pointer that I can move, but there are no options to click, and none of the usual keyboard hotkeys have any effect. I can successfully boot Windows using Safe Mode, but I'm not saavy enough to know what my options would be with that. I tried using the Run > sfc /scannow command, but it apparently doesn't work in Safe Mode.

Please help if you can. I'm almost ready to completely reformat and start from scratch, but I'd like to be able to save my data and settings if possible.

Answer:Windows XP Home Boots to Black Screen with Mouse Pointer after Windows Repair

idk if this is a problem but:

my computer does this is i have a rather full HD it just takes a while to load.

how long did u leave it before restarting (the black screen)?

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Found an ISO for Windows 7 Home Premium SP1, burnt it to a DVD and reinstalling windows 7 onto laptop.
I enter my product key but get the error in the headline above. I have my product ID and product key, what can I do to install windows 7 on my laptop

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The reason I'm writing this email is to bring your attention to my issue that i have been facing issue since  upgrade of  my laptop from windows 7 home basic to windows 8. Actually my laptop WiFi and Bluetooth is not working and i have downloaded every driver of windows 8 that were on your website, but still its not working and iI have called Lenovo care center many times but they were of no help..
i checked online about atheros and qualcom,broadcom drivers and donloaded all of them but still no go..
m stuck with this..
I have 3yr warranty for this laptop and I need your help..I work from from home but this wifi and bluetooth are like nightmare for me.
.I request you all to help with that,,
Laptop Model number-Z580Serial Number-QBxxxxxxxx
Moderator Note; s/n edited for member's own protection

Answer:Wifi and bluetooth is not working after upgarding windows 7 home basic to windows 8,,Z580

Hi hemantrocks1990,
First lets check if the drivers for the Wifi and Bluetooth is installed properly under the Windows 8 environment.  On the desktop press the windows key + c, then click on settings, then click on control panel.  Under control panel switch to large icons for view and go to system.  Under system we will have device manager available.
Please check if you can see the category Bluetooth, and the wireless adapter under Network adapters category.  If they are present, go to the properties of wireless adapter and check if the driver version is the latest and if the drivers are installed properly.  The latest Bluetooth driver version for Windows 8 is released 10/24/2012. Here is the link for the drivers.  The latest Wireless driver version for Windows 8 released 10/24/2012. Here is the link for the drivers.  
If the drivers are installed properly, then we have to check if we are able to turn on and off the bluetooth or the wireless adapter.  Hit Fn+F5 and see if an interface comes up that gives you radio buttons to turn off or turn on your wireless and bluetooth adapters.  If no interface comes up, you may need to install the Lenovo Energy Management program to enable the hotkeys for turning on bluetooth and the wireless. Here is the link for the Lenovo Energy Management program.
You can also refer to the following thread for additi... Read more

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I had a virus attack post which performed a recovery with ERD Commander (newer version post Microsoft acquisition). I have few control panel items appearing in Czech and occasionally some window appear completely in Czech.

Desktop, windows firewall and network setup wizard appear in Czech. This might be a clue, indicating something related to networking is corrupted.

The virus attack is cleaned up and extensively tested as problem free now.

I have checked a whole bunch of language, keyboard, display, appearance settings. I don't find anything unusual.

I feel the suspect areas might be:
Windows Symbols (used during ERD commander recovery)
Window Cab files (used during ERD commander recovery)
True type fonts>> I notice the European fonts are not true type. This might be a remote possibility.

Possible recovery would be to perform Win XP repair, this will be my last option.

My default Windows XP SP2 installation is English. Current version status build 2600.xpsp_sp2_qfe.070227-2300

There isn't any information available how to correct this problem. There are few threads on this subject:** http://microsoft-personal-operating-...3/Default.aspx** far no clear approach to resolve this problem exists. It would be great if someone can crack this problem

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I recently performed a system recovery because I was unable to back up to earlier time before we started having computer issues. Anyway I performed a recovery. Stumbled accross this by accident that windows has 3 days before it wall automatically activate. So I clicked activate. It gave me this message header. "The Windows Vista Home Premium product key you typed is invalid for windows activation". There are 3 options. 1 is to Buy a new product key online. 2 is to type a different product key. 3 is to contact Hewlett-Packard Company to resolve this issue. I contacted Hewlett-Packard Company and they had me call Microsoft. Microsoft wants to charge me $100 for something I already own. Very confused. Anyway does anyone have a fix for this. Thank you

Answer:Windows Vista Home Premium product key you typed is invalid for windows activation

You have two choices:
You may either reinstall using the recovery partition, if you have one.
You could look for the key on the computer. It can be anywhere, including the battery compartment, if you have a lappy.
As a last restort you can try to use magic jelly bean, but I have doubts since you reinstalled.
Magical Jelly Bean Keyfinder

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I just got an awesome deal on an S205 netbook. Everything is great except that I cannot get the WebCam to work. This is a deal breaker. If I can't figure it out I'll be returning it. So far I have tried various things. When I first started this I couldn't figure things out. There was no camera in the Device Manager and nothing obvious on the system (hardware, software) about a camera, except that I can see it, physically on the netbook and know it came with a WebCam. How to use it? Nada. So I went to the Lenovo site & installed a driver and then Skype. The microphone works in Skype, but no picture. Totally black. However, it automatically brings up Lenovo YouCam when you test the video in Skype. So that helped as this software was not recognizing a camera either, so I knew it wasn't just Skype. Then I figured out that I needed to hit Fn+Esc to enable the webcam. I thought that was the ticket. However, as soon as I did that I got a message that the USB device was not recognized. I uninstalled the driver and went back to reinstall it to see if that might help, however at this time I realized that the driver's on Lenovo's site for the s205 are for XP not Windows 7. Seriously? Turns out there are two different sites. and The later has the Windows 7 version, the first site lists Xp drivers ... Installed the W7 Driver again, but still not working or recognizing the camera ... Anyway, I am not a... Read more

Answer:S205 w/ Windows Home Premium not recognizing Integrated WebCam - Windows 7 Drivers?

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So I downgraded from Vista to Xp home basic because I didn't like the way vista worked. Unfortunately something went wrong when I used my Xp boot disc and now I am missing the following devices:
Ethernet Controller
PCI Device
PCI Simple Communications Controller
SM Bus Controller
Video Controller (VGA Compatible)

Please help if you can, I have looked through countless forums and downloaded about 20 files already and I still haven't fixed anything.

Answer:Downgraded from Windows Vista to Windows XP Home Basic now I have missing drivers

First thing that needs to be clarified here, when you say "now I'm missing the following" what type of missing are we talking about here? Are the devices and such present inside your device manager and all that is missing here is their drivers? Or when you open up the device manager, all the above and stated hardware is gone? If this is a driver issue the fix or fixes could be relatively manageable. But if this is a case that nothing is there and indeed these devices aren't showing up with anything inside Windows, but you know they are there and still nothing, that might be a manageable thing to deal with, with the end result being perhaps a wipe of the disk and starting over from scratch. Maybe Windows didn't find these items when it was being installed for whatever reason or reasons. If you decide to install the O.S. again, I would first go into your computers BIOS and just with your own eye's, confirm the presence of these items, for if they are in BIOS and register fine, than they should translate over to Windows being able to find them as well. And while you are inside BIOS, doesn't hurt to make sure that nothing is switched off, just make sure all these items your talking about are activated or just active through BIOS and you should be fine.

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This is the fourth day at 2%. One day I checked it said "error" but that is not showing now. What should I do?

Answer:Windows 10 upgrade to Windows 10 Home, version 1511, 10586 is stuck at 2. What should I do?

You may want to run the Windows Update Troubleshooter, if you haven't.

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Hi All,
I am able to do RDP from windows 7 to windows 10 pro using port forwarding but not able to from windows 10 pro to windows 7.
I tried VPN way (it says it connected and in windows 7 incoming clients it shows connection but when I do RDP does not connect and also with port forwarding)


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A full-featured Windows 7 Aero to Starter and Windows 7 Home Basic

Quote: Originally Posted by hb860

My friend Mr. dUSHA, who helped me with Personalization Panel, found a way to include the full personalization of Windows 7 Starter and Windows 7 Home Basic. With one click, you turn to any of these systems of digits:
Aero, transparency and buns like Win + Tab (Flip3D), Aero Peek and Aero Shake - will work.
Application *. theme files, *. themepack files and *. msstyles files.
Change of wallpaper, including the automatic change of wallpaper.
The full color design.
Support for third-party themes - you can install any topic, what you like.
In short, you can transform your Windows 7 Home, or Windows 7 Home Basic to a full Windows 7 Ultimate.
Further instructions on using and demo video of Windows 7 Initial unlocked with Aero.
How to enable Aero and personalization on the Windows 7 Home Basic and Windows 7 Starter
If you have a panel of, remove it (and Personalization Panel DWM Controller, if you have it installed) - it will hinder you.
Download the patch from Mr. dUSHA. Install it, then the computer automatically restarts.
Everything! You will select "Personalize" from the context menu and all of the above functions.
The video below demonstrates Windows 7 Start with personalization unlocked: - Microsoft Windows...

Answer:A full-featured Windows 7 Aero to Starter and Windows 7 Home Basic

In english

Windows 7 Starter Aero Patch

Vishal-Gupta on deviantART

A Guy

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As the title suggests, I want to upgrade to my machine to Windows 64 bit doing a clean install. I was wondering though, since I have two physical drives installed, (one for the os and the other for media) will it just erase the contents of the drive I install it on or will it erase the contents of both drives? Thanks for any help on this.

Answer:Solved: Upgrading from Windows Vista 32 bit Home Premium to Windows Ultimate 64 bit

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Hello, I'm working on helping my cousin out with his laptop that has Windows 7 Home Premium 64bit. He got the laptop from a friend and wanted to do a clean install of Windows so he used my copy of Windows 7. He had the same OS before wiping the hard drive and installing a new copy. It's been fine for about a month after installing it. Now it's saying "Build 7601 This copy of windows is not genuine" on the bottom right corner on the screen with a black background. Here is the MGADiag report:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJJ7C-23GD2-TFK2X
Windows Product Key Hash: gpeaD8kkgbOLAFUtOOEYIhTOzcc=
Windows Product ID: 00359-OEM-8882376-79972
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8E1704DE-169F-4E10-8EBF-18FE08291093}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
Wg... Read more

Answer:Windows 7 Home Premium Build 7601 This copy of windows is not genuine

He needs to change the Product Key to the one on HIS COA sticker on the machine's case.
The Key currently in use is System Builder one, rather than an OEM_COA one - which means that it's probably yours.

You then need to uninstall and reinstall the WAT update -

Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,

reinstall the update from

run another MGADiag report, and post it.

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My partner just upgraded his computer to win7 ultimate from win7 home premium. however he doesn't like it and wants to revert back to the win7 home premium. Is there any way of doing this and possibly getting back all his old files? He did not backup his files before doing it (I know, silly silly). Thanks!

Answer:How to uninstall windows 7 ultimate & revert back to windows 7 home premium

You mean Vista or you actually mean going back from Windows 7 Ultimate to Windows 7 Home Premium? And out of curiosity, what exactly didn't he like in Windows 7 Ultimate compared to Windows 7 Home Premium?

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I am trying to prevent my computer from automatically installing drivers. I have Windows 7 Home Premium, so I don't have gpedit.msc. The option of Start --> Computers --> Properties --> System --> Advaned System Settings --> Hardware --> Windows Update Driver Settings --> "Never check for drivers when I connect a device" doesn't work either, as Windows 7 will cheerfully ignore that setting. I am somewhat unhappy with this. I also farted around in the registry editor, but I could not find the paths that the tweaking guide I was reading was telling me about. Has anybody had this particular problem?

Answer:Disable Windows Automatic Driver Install in Windows 7 Home Premium

Why are you trying to prevent drivers from being installed automatically?

My best guess is that there is a driver finding Service that can be stopped/set to manual.

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For a while I have been having problems updating Windows 7 Home Premium x64 using Windows Update, getting the Error Code 80246008 (please ?Error Code 80246008? pic attached).

I decided to investigate this and found this Microsoft page:
Windows Update error 80246008 - Windows Help

Tried to start BITS but got the Error Code 2147024894 (please see ?BITS start error? pic attached)
I then downloaded WindowsUpdateDiagnostic.diagcab and ran it.

Tried first to troubleshoot and repair BITS but also some error messages surfaced (please see ?BITS troubleshooting errors? pic attached)

Then tried to troubleshoot and repair Windows Update but also got error messages (please see ?Windows Update Troubleshooting errors? pic attached)

Yesterday I did also a partial re-installation of the OS (only key files), using the OS image that came pre-installed with the laptop. This did not work. (I did a fresh reinstall of the OS just some 3 weeks ago to get rid of all the little bugs that had accumulated so far, which makes this situation a bit more frustrating).

Since none of these things helped I did what you state on the Windows Update Posting page:
1 ? Ran the SURT from the Desktop and it seemed to install a file. (please see ?Hotfix for Windows message? pic attached). It took about 20 mins or so to do it.
2 ? Did a sfc /scannow from command prompt, logged in as admin. (please see ?sfc scannow check results? pic attached)
3 ? Did a system reboot.
4 ? Tried windows up... Read more

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I have genuine windows 7 home basic that was preloaded when I bought the laptop but I upgraded to Windows 7 ultimate using code that I found on internet, so basically right now I have pirated windows 7 ultimate. So how should I upgrade to windows 10?
Should I go back to home basic version before upgrading? If yes, how should I do that?
OR should I upgrade normally and use the product key provided on the backside of laptop?

Answer:Do I need to revert back to windows 7 home basic to upgrade to windows 10? Other Suggestions.

you have to roll back to windows 7 basic in order to activate the license your computer came with and then upgrade to windows 10.
you can use a windows ultimate iso to do this: with windows dvd/usb download tool prepare a bootable usb pen with your win ultimate iso. then when the pen is ready, go to /sources and delete the two files ei.cfg and cversion.cfg, this way you'll be able to install win7 home over your win7 ultimate as an upgrade without losing anything, and then open a command prompt as administrator, enter "slui 3" and enter your win7 home product key; this way you'll have back your legal copy of win7 to upgrade to win10
or you can choose to do a full format and reinstall windows, in the same way.

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Hey everyone, just registered ? this is my first posting.

My family just ordered a new computer from Dell recently (through a monthly payment deal with our ISP), and it's still in transit to be delivered. I just recently discovered that the OS is Windows Vista Home Basic, which apparently is non-upgradable to Windows 7. What a rip-off.

I just had some questions. What would be the best path for me to take to get Windows 7 installed on this computer? I would probably need to delete the Home Basic OS and do a clean install, right?

I'm thinking about contacting Dell and having this order canceled or refused and waiting until I can order a model with Windows 7 preinstalled, but I'm quite impatient so I'd be willing to do something that wouldn't create such a delay.

Damn, I didn't think any PCs were still being shipped with Home Basic! This sucks royally!

Answer:Windows Vista Home Basic → Windows 7 (upgrade ripoff?)

Quote: Originally Posted by CIS

Hey everyone, just registered — this is my first posting.

My family just ordered a new computer from Dell recently (through a monthly payment deal with our ISP), and it's still in transit to be delivered. I just recently discovered that the OS is Windows Vista Home Basic, which apparently is non-upgradable to Windows 7. What a rip-off.

I just had some questions. What would be the best path for me to take to get Windows 7 installed on this computer? I would probably need to delete the Home Basic OS and do a clean install, right?

I'm thinking about contacting Dell and having this order canceled or refused and waiting until I can order a model with Windows 7 preinstalled, but I'm quite impatient so I'd be willing to do something that wouldn't create such a delay.

Damn, I didn't think any PCs were still being shipped with Home Basic! This sucks royally!

Welcome...glad you found us
You could buy an upgrade copy of windows 7 and perform a fresh install with that

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Problem 1, I switch on, Windows icon come on then screen goes black and I have to switch off and then on again for the connection to be made.
2, When Windows goes into sleep mode, it will not recover and I have problem 1 again

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this is to master suergon general/maleware response team................... PLEASE CHECK ATACHED FILE IVE DONE THE SCAN FROM THE FRST64.EXE DOWNLOAD. HERES THE RESULTS PLEase help

 FRST.txt   28.8KB
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 13-03-2013 (ATTENTION: FRST version is 6 days old)
Ran by SYSTEM at 19-03-2013 02:54:08
Running from F:\
Windows 7 Home Premium   (X64) OS Language: English(US)
The current controlset is ControlSet001
==================== Registry (Whitelisted) ===================
HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [8306208 2009-10-20] (Realtek Semiconductor)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1289704 2012-09-12] (Microsoft Corporation)
HKLM\...\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon [2726728 2010-03-24] (CANON INC.)
HKLM-x32\...\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284696 2010-03-03] (Intel Corporation)
HKLM-x32\...\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m [1807680 2010-02-09] ()
HKLM-x32\...\Run: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [498160 2009-10-15] ()
HKLM-x32\...\Run: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms [206064 2009-05-05] (SupportSoft, ... Read more

Answer:windows 7 home premium will not start after downloading windows defendefr oflin

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I own a Dell XPS 8900 desktop computer purchased in late 2015. It came pre-installed with Windows 10 Home. Just this past week, using a legitimate  product key, I upgraded the OS to Windows 10 Pro.
However, I later realized (by way of some quick internet research) that whatever product key was used to activate the Windows 10 Home system that came with the host was actually injected into the motherboard. I did not obtain this information before upgrading to Windows 10 Pro.
My question is this...If for some reason I wanted to go back to Windows 10 Home (by re-installing it from scratch or using some kind of downgrading process), would I need to know what that original product key was or would my instance of Windows 10 be automatically activated due to the built in key in the motherboard?
Note: I tried to use a special utility to extract this key but I wasn't successful. 

Answer:Dell Desktops, Microsoft Windows OS product keys and Windows 10 Home

You would have no problem activating Windows 10 home if you decided to go back to that OS. The key code is still embedded in the motherboard. 

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How to add domain names in Windows Vista Home Premium 32 bit?

I am being asked to add domain name in the white list to get e-mail without any problem. Actually there was a suspension in e-mail news letter when I contacted the company I was told to add their domain name in the e-mail.

If it is e-mail I can add but I do not know how to add domain name. Please share your thought and oblige.

Thank you

PS* I am not asking about Windows Live mail

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I am in a bit of a pickle. I shall start to tell you my tale, and you can see if you can help me. About a month or so ago I dug out an older pc running Windows XP. This computer is loaded with old software that I neither have the time, nor gumption to track down and reinstall. This install works just fine. So I made a ghost image of it, and backed it up. Fast forward to today, I am trying to use a piece of software that requires Vista, and will not run on Windows xp. I thought "I have that ghost image, why not try to see if I can upgrade this pc to Vista (as foolish as that sounds), a weekend project, one might think." Well, I am running into some issues (surprise, surprise), I start the Windows Vista Ultimate 64bit (either 32 or 64 bit, does the same thing), it says checking system, etc, then when I starts the installer it freezes and the installer.exe goes into not responding. (I checked this with Task Manager), and no matter if I load it off of a DVD, a USB thumbdrive, or off a partition on the hard drive (fastest read/write time), it always freezes. Now, on a lark I threw in a blank drive into the computer, and I am able to install a fresh copy of Vista no issues. So it isn't the hardware, isn't the installation media, it isn't the phase of the moon. Something about the Windows xp install isn't letting it continue. Now, since Vista is coming up on twelve years old, certain documentation on the Microsoft website as been phased out, 404d and etc. I am trying to track down a... Read more

Answer:Not urgent - Trying to upgrade Windows xp home 32bit to Windows Vista 64bit

I would surmise you need to wipe the existing XP partitions before installing Vista. Replace your XP drive. Boot Vista and at the screen that asks for language press Shift + F10. This will open a command prompt. Type the following commands.
list disk
select disk X     Where X is the number associated with the disk you will be installing Vista to. If you only have one drive it will be 0.
clean                 This will delete all existing partitions and set the drive for a clean install so perhaps you should be sure your ghost image is good. 
exit                    Exits diskpart
exit                    Exits command prompt
continue with the install

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the xp MC is corrupt and i cannot even get in it. i dont have the MC disk but i have a home edition disk. it is possible to install home edition with the media center product key?

Answer:reinstall windows media center with windows home edition disk

if those were vista version then it would be. in xp, that is not that easy.
if you just do a repair and restore the system files you might just be able to pull that off but i would not count on it.
if you are planning to do a reinstall and just use the MCE prod key, that won't work

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The checkdisk log exists and the autocheck chkdsk* reg entry exists , however there is no screen showing the details while its going thru the processes, after windows xp bootup screen, screen goes blank until chkdsk is done . I have a notebook , integrated video , no other video card, although this notebook can support two monitors, Im using the notebook video screen only.

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Upgraded from XP to 7 Home Edition on a Dell 400 XPS with 4 gB ram; 500 gB hard drive; and a Diamond HD 6450 gaming card. The install was a custom and during restart - we went past windows is starting screen - to the blank screen with arrow - and then to the Windows logo screen and it freezes here before the welcome screen and the login icon.

Ran windows update and the computer restarted OK. Did a shut down and then a restart - same problem as above.

Did multiple repairs using F8 - no luck. Did safe mode and all applications work fine. Did a restart and same problem.

Did a restore and the computer booted normally. After a shutdown and start up - same problem as above.

Did a registry scan and optimizer - no change in startup.

Did a restore and windows booted normally. Upon shut down and start up same problem.

Did a malwarbytes scan and 370 objects were removed (included windows.old files). Deleted the objects and did a restart. Computer restarted OK in normal mode. Did a shutdown and startup and the same problem existed.

Suspected the driver for the HD 6450. Went to diamond's website and downloaded the current driver for Windows 7 32 bit. We have the CD for the HD 6450 game card that remains available.

When trying to load an on-line game which worked fine with XP - an driver error after initializing .

Answer:windows 7 home premium 7600 freezes on restart - windows 7 four panes

If it was me I'd start over and do a clean install of 7. Backup any personal files to external media before hand though.

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I need help! My PC has had it's ways with viruses, and I have removed them, but I think they messed up windows recovery manager, as I can't start it. It's renamed to "Rebecca.exe". Anyways, please post a link to windows recovery manager for:   Windows 7 Home Premium 64bit Intel Core i7 AMD RADEON graphics card on an HP PAvilion dv6 notebook Laptop

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Not knowing where I really should put this .. I put it in this forum part too :)

So :


I bought a new laptop with Vista Home and two Partitions... I would like to install on the Second partition "Windows XP pro" (with official key & SP2 included) !! But when I run the XP Cd I get an error that the HD is not recognized ... So I searched on the forum here to see if there's a possibility to passby it..

So What I did :
1) I download the "Intel Storage Drivers" from -> FullName=Windows*+XP+Professional&lang=eng&strOSs= 44&submit=Go%21

2) Than I used the Floppy Maker, to make a floppy with the needed drivers (also on the above site)

3) I downloaded a freeware copy of "Nlite"

4) I also downloaded extra drivers from the "Toshiba" Website itself (Lan, Storage, ...)

5) I Made a map "Xp Pro P200-15N" and put all the drivers into it .. Including the Exe I downloaded from the above link Named "iata76_cd.exe"..

6) I made a new bootable Win XP CD with "Nlite" & added all the drivers I've downloaded and followed the given procedure by "Nlite". It made a new bootable CD (with all drivers and .exe's and .inf's, etc...)

7) Then I boot my laptop with the CD, but it still give an error on the sata-drives .. (that It can't be found) ..

So my question is .. What a... Read more

Answer:Downgrade From Windows Vista Home to Windows XP Pro Dutch on Satellite P200-15N

Problem Resolved ... If you need help.. Just PM :)

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I just sat down to my mother's brand new laptop (brand new as of 8 weeks ago anyway) to find there was a counterfeit message on the screen. I did some quick troubleshooting but everything I tried doesn't work. It got to the point that the links I was Googling were turning purple, coming up with little insight on where to go with it. I installed some hot fixes and whatnot, no dice. I also cleared out the downloads and datastore folder (or something) as per some of Microsoft's instructions. There again, no dice. Upon reboot, it gives you the opportunity to enter the key. I entered the key underneath the laptop, but it still said it was counterfeit. I'd like to reiterate... it's not counterfeit. It's the default OEM install that came on it. Computer is an Asus laptop.

I was just preparing to dual boot this laptop too, as my mother preferred to use Ubuntu on her last dual boot laptop but I kept Windows around in case she ever needed it. That said, it doesn't fix the Windows issue at hand that I'd like to figure out so the partition is fully functioning and good to use. Anybody have any insight?

Answer:Windows 7 Home Premium - Windows Update Error Code 80070002...

All this info was taken from this topic on the Microsoft Answers Site. All credit goes to SpiritX for the information provided. I just copy/pasted it here for easy access.

This Vista fix also applies to Windows 7.

Windows Update error 80070002Windows Update error 80070002

Error message when you use the Windows Update Web site or Microsoft Update Web site to install updates: "0x80070002"
Error message when you use the Windows Update Web site or Microsoft Update Web site to install updates: "0x80070002"


Then run these :

How do I reset Windows Update components? - a Mr Fixit
How do I reset Windows Update components?

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and
for Windows 7
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2


If needed you can get free incident reports :

For Windows Updates - Free Incident Report

Go Here and Click -> Windows Update fails while scanning for, downloading, or installing updates
Support for Microsoft Update

For Security Updates you can get a Free Support Incident Report
Computer and Internet Security | Microsoft Safety & Security Center

Hope this helps.

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Hi all I have been wanting to upgrade my laptop from win7 home to pro for a while and now final going to get it done,
The product key which I am planning to use is from MSDN Academic Alliance Software Centre see link: AUT SCMS Microsoft Product Key Distribution Centre
Can I use Windows anytime upgrade with this key...I don't want it falling,
It's most likely a volume license and I know enterprise won't work with WAU and they are also volume licenses

Many Thanks


Answer:[SOLVED] windows anytime upgrade on volume license windows home to pro???

Do you have serial number for WIN 7 Pro also did you download and burn to your cd as an ISO file. I mean is it ready for installation.?

I had XP and i download same website win7 pro and i am using 3 computer very fine.

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Hello friends!

I make a bunch of videos for YT, and ever so often, I want to make a quick video on WMM. Yesterday, I was working on a project (with a bunch of large files) when I split a clip. The first part of the clip turned black in the thumbnail section and wouldn't play in the preview. I've had this happen before, so I closed the program and reopened it but now the entire timeline was gray and neither the video would play in preview, nor the audio (an overlaid WAV) would play. So, I restarted my computer. Nothing. For 12 hours, NOTHING. So, today I decided to make sure I had all the correct updates and drivers, but when I downloaded my first update and tried to open the program it wouldn't let me and I got a new message:

"Sorry, Movie Maker can't start. Make sure your computer meets the minimum system requirements before trying to start the Movie Maker again, and then try to update the drivers for your video card if Movie Maker still doesn't start."

I had just updated all of the drivers, so I decided to uninstall and re-install the program. I remember an issue with this when I first downloaded it so I went on to this forum to be sure I was downloading the correct program but still NOTHING!

I am fairly computer savvy and am literally at a loss! I can edit my videos in a different program, but this particular video was about ten minutes from being complete, after working for about two hours and I would be pissed to have to start from scratch... Read more

Answer:Windows Movie Maker on Windows 7 Home Premium Suddenly Not Working


Not an answer Im afraid but was just wondering if you got it resolved? Im having problems too but with an "access denied" message although I did at one point also get the same message as you posted above? I have put a query on the boards specifically about my message but was just wondering if you had solved your problem?

Cheers, P

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I have an acer aspirex3200 desktop which is running windows vista home premium service pack 2 its a tripple core processor with 4gigs of memory with option to go to 8 gigs of memory, it has a 360gig hard drive , it has a 8400 AMD processor. the problem is when installing windows 7 home premium or windows 7 ultimate it begins to install as if everything will work until it come to point where it cannot not read a file or something on my motherboard at that point it dosen't installing. will some body help me ASAP.


Answer:having problems upgrading from vista to windows 7 home premium or windows 7 ultimate

Are you selecting the Custom Install option or the Upgrade option? Also, is your current OS (Vista) 32bit or 64bit? What service pack do you have? You will need to know this. To check, simply right click on Computer, and click properties and you can find out there.

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Does the Thinkpad T420 running windows 7 Home Premium support the windows 10 upgrade? Also, my machine is very slow to start (3- 4 minutes). Will the upgrade to windows 10 help this issue?


Go to Solution.

Answer:Does Thinkpad T420 with Windows 7 home Premium support Windows 10 update

The T420 is not supported by Lenovo for Win 10. That doesn't mean that it would not mostly work, but it does mean that you will certainly have some 'adventures, along the way, and may find that some things just don't work with Win 10 - whether those things are important few you will depend very much on how you use your T 420.

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I have really found that the Windows Ten Forums users really know how to help others and here is my question.

Some years ago I wanted to purchases a family pack 3X of Windows 7, and I purchased (sealed package) the one I have in my hand but it was never used. Since it says "upgrade designed Windows Vista" I was told later that it would not upgrade anything other than Windows Vista. and I did not have an OS running Vista at the time.... because I was running UNIX and Windows X at home on other systems. I had opened it and the store said I could not return it... so I have kept it all these years,.

It has the upgrade DVD for Windows 7 Home Premium 32-bit and a upgrade DVD for Windows 7Home Premium 64-bit inside the package. I do not remember what I paid for it at the time. Each DVD says "Includes Windows Anytime Upgrade" and "The program will search your system to confirm your eligibility for this upgrade." and this package still has the original Microsoft Yellow sticker with the Product Key.

So my questions now is. what is this purchase good for at this time, and is it possible to start and load a Windows 7 MS with what I have without upgrading a Vista OS? Can this be used by someone who has a computer to start and load OS 7 and then later upgrade to Windows 10?

Thanks for your time, and all you assistance in the past. I do appreciate it. be safe. Cliff M.

Answer:Family Pack 3X Windows 7 Home Premium, Upgrade Windows Vista

All the Information you need is Here ... Clean Install with a Upgrade Windows 7 Version - Windows 7 Help Forums

as far as I remember there were not any Vista only upgrades in the retail channel, and not many of the OEM, (free upgrade for copies of vista on hardware sold as windows 7 went live)

You may find that a valid XP key will be acceptable

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Hello everyone, I've been stuck on trying to upgrade to Windows 10. I am currently using a OEM Windows 7 Home Premium 64 bit, HP Pavilion dv6 laptop.

Problem started when I notified Microsoft that I wanted to upgrade to Windows 10. I upgraded with my wife's laptop first. She also has the same laptop, but its a newer version. Windows 10 installed fine, so I decided to do mine. So I repeated the steps I did when I upgraded my wife's laptop. I clicked on the Windows icon in my task bar. It told me Windows upgrade was ready, so I clicked on continue. I let the update take its course. After 8 hours of seeing the words "working on it" I decided to exit out of the program, thinking something is wrong. I restarted my laptop and clicked on the Windows icon again. This time I did this before I went to bed. When I woke up it still had the words "working on it." So I did some research and I came across a thread that stated to use Windows update. I ran the Windows update and to my surprise Windows 10 was there (it was the only update). I clicked on update and it started to download, so I figured life was good. Windows 10 downloaded and installed. It went through the three phases (Baking up files, installing software and drivers, and then validation)<--if those are not the exact three phases I forgot, but there are three phases-->as soon as the third phase finished it states that something goes wrong and reverts back to Windows 7 Home Premium. So I commence my r... Read more

Answer:Windows 10 upgrade reverts back to Windows 7 Home Premium (previous OS

Did you begin this extravaganza with Windows 7 Home Premium?

Or Windows 7 Home Premium SP 1?

What's an "SUR"?

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How can I upgrade my IdeaCentre K320 desktop to Windows 8 Pro from Windows 7 Home Premium. I can't upgrade my OS from Windows 7 Home Premium to Windows 8 Pro.  I have an IdeaCentre K320 desktop.  Microsoft hasn't been any help.  Lenovo support has been any help.  I get the following scenario: Run the exe fileI get the updates (I also tried not getting the updates)I chose to keep my personal files (I have multiple users on this computer and don't want to wipe everything out - YET!!!!)I get to 90% complete on the installationRestarts 3 times:# 1 Get the new Windows logo       get the message of preparing at 75%# 2 Get the new Windows logo      The new logo disappears      Get the new Windows logo# 3 Get the new Windows logo      The new logo disappears      Get the following message:            "An error occurred during installation, attempting to recover."            "Windows installation was not successful.  Your previous version of Windows is being restored.            Do not restart your computer during this time."  Please help.

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We need suggestions for how to fix the Windows Task Manager display window. Specifically the Title bar, formula bar, and Tab Controls are not displayed. Only the subwindow task and status headers and application description area are displayed. This application description area fills the existing subwindow. Right mouse click is useless, we only see the option for "new item(run)", and the three "icon" options. We tried all of the display options displayed on the menu executed via a right mouse click on the Task Bar, and none of them helped. We need to be able to get to, view, and use the Title bar, formula bar, and Tab Controls. HELP


Answer:Windows XP Home - Corrupt Windows Task Manager Display Window

left double click on the top windows of taskmanager, it shoud expand task manager and show all the tabs

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Newbie here. I managed to read a few threads and apply the excellent directions in an attempt to solve the "Windows is not genuine" issue on a Toshiba Satellite C660 laptop computer.

I have successfully used SLMGR to instal the product key which was confirmed by Windows Script Host dialogue box.

I still have the dreaded "Windows ..not genuine" message in the lower right corner of the display.

I have run the Diagnostic tool and pasted the results below. I hope i have complied with posting requirements.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-HWYW4-9D99Q-3P2FD
Windows Product Key Hash: yHNVz8gKHrscMEqWqTBICH+aHX8=
Windows Product ID: 00359-OEM-9813687-19285
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {37644056-B144-49D8-A177-8A6F0D9BD03F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: T:20140213215912267-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0... Read more

Answer:Windows 7 Home Premium Build 7600 This copy of Windows is not Genuine

You've had a Trusted Store Tamper - often the result of malware (or conflicting AV's)

What Anti-Virus programs have ever been installed?

Please download and install Malwarebytes Anti-malware (free version) from - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

post back with a new MGADiag report, and we'll see if anything has changed

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I would like to know where I can get a free printable instructions how to use the features in windows live mailand office home and student 2010 for beginners,  and windows 7 home premium  how to use.A good web site that i can learn this FREE, and print out how to use the features for 63 year old lady Beginner. I would very much appreciate the help and patience. Thanks

Answer:Windows live mail features, office home and student and windows 7

For Windows Live Mail found in page 5. Found also MS Office 2010 Quick Reference Guide.

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The Laptop model number is Gateway MT6916, I partition the drive using windows vista, then proceed to install windows 7. Windows 7 finished installing then rebooted, the odd thing about was that there was no bootloader (for dual booting). The laptop booted into the gateway recovery instead. I check the Bcdedit just using the command prompt from the gateway recovery and everything seem to listed fine with the exception that windows 7 identifier is <default>. I tried repairing the startup for vista and windows 7 but it still keeps booting to the gateway recovery? Windows Vista Home Premium is under C: and Windows 7 is under D:
Laptop Specs:
Processor Intel® Core 2 Duo processor T5250
1.5 GHz | 1 MB L2 cache | 667 MHz FSB
Chipset Intel® GM965
Display panel 15.4-inch WXGA (1280 × 800)
Memory 2048 MB 667 MHz DDR2 SDRAM (2 × 1024)
Operates at 667 MHz
Total slots: 2 DDR2 slots | Available slots: 0 DDR2 slots
Video controller Intel® Graphics Media Accelerator X3100
Up to 384 MB of Dynamic Video Memory



Answer:Solved: Having Trouble Dual Booting Windows Vista Home Premium and Windows 7 ultimate

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I have a copy of Windows Vista Home Premium x86 and I want to DualBoot!!! Tell me: can I do this?? If I can, tell me how!!!

Answer:Can I DualBoot Windows Vista Home Premium with Windows Vista Home Premium??

Well to do this you would need two product keys. Since you can only use one key on one installed system, to dual boot two vista OS you would need a seperate product key for each one, if you have two keys all you need are two seperate partitions to install them on.

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I have an Acer Aspire Laptop that I am getting very frustrated with. Any help with this issue would be greatly appreciated. My son had this laptop origianlly and got so frustrated he just stuck in the top of his closet for a few years. Now I'm needing
a computer and he gave me the laptop. I have researched and done so many different things I'm ready to pull my hair out. I decided to make sure everything was backed up and ran the eRecovery Program on here from Acer back to the Factory Default settings. I
have uninstalled the McAfee Security Suite and added VIPRE Antivirus Home. I also uninstalled Bing Bar (I have no use for it), newsXpresso (no use for it), Norton Online Backup, Times Reader. I tried to do a manual update for Windows and I'm still getting
that error code. Please help.

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Hey guys i have 2 sata hard drives and i need to know how to duel boot windows xp home with windows server 2003?

Answer:Solved: Dule boot windows 2003 server with windows xp home on 2 SATA hard drives?????

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Does anybody know something about a free upgrade/promotion from Toshiba or Microsoft for Windows XP Home Edition to be upgraded to Windows XP Proffesional Edition?
Thank You in advance!

Answer:Free upgrade from Windows XP Home to Windows XP Proffesional Edition?

I'm not aware of any FREE upgrde but it would be nice as my warranty info details I should have XP Pro on my Libretto U100 not XP Home !

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I know all the Ctrl. Alt. Delete stuff and have tried all the start up options eg. safe mode, last good con etc but windows will not run. All that I can get is a light blue, or a standard windows background or a light blue screen with the little box tools loading. Not a thing more only access to the black F10 menu and the F11 but tried all that.It's the wife's laptop, Sony, she just emails and writes stories so it never works very hard but now about 6 years old it's had lots of automatic Windows updates.Shut down on night and the screen indicated updates had started to load there were so many that she had to let it run and run for an hour or so. We had just moved house and had only a O2 3G connection to the internet and it had a poor signal.The next morning the windows background only and no task bar, icons or Windows start icon.The Windows update must be the thing that is blocking any recovery.I have tried Start in last good, but nothing, I have lost the recovery disc I made in a packing case when we moved house.Can I Boot in up and write something to boot the recovery?Any ideas! Any help please. Thanks.Badger Bill

Answer:Windows background only after a very large update on Windows 7 Home Prem OA

 There is a pointer arrow that I can move around the screen but there is nothing to click on. Could the hard drive be damaged after moving house? How can I find out if it is hardware damage or the Windows update that is the problem?If I can make some kind of RECOVERY it would be great, any ideas most welcome.Than youBill

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