Computer Support Forum

Router Works fine Hardwired, but no on wireless

Question: Router Works fine Hardwired, but no on wireless

Hey everyone -

I can follow directions and am fairly tech-savvy, just don't have the time to troubleshoot this stuff and run my business. Here's the rundown:

Router: Cisco Linksys E1000 V2
-working fine until I unplugged to move it and plugged it in
-verified with tech support the problem is not physical
-right now, am hardwired to the router, which is hardwired to the cable modem, and connectivity is fine through hardwiring

-no luck through wireless - this is the error message I get:

This webpage is not available:
The server at can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

How do I fix this - I suppose it's some simple setting somewhere, just don't know where to go to or what to change. Thanks in advance for your help!


Relevance 100%
Preferred Solution: Router Works fine Hardwired, but no on wireless

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Answer: Router Works fine Hardwired, but no on wireless

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Hi Guys,

I have a win7 desktop upstairs with all of my media on it. I also have a winXP laptop that I would like to use as a media center running xbmc connected to my tv downstairs. I have set up a workgroup so my laptop can access the media stored on my desktop and everything works great when they are both hardwired to my router (Linksys E3000). However, as soon as I unplug my laptop from my router and switch to the wireless connection I can no longer ping my desktop or access the shared folder (internet still works fine on the laptop, it just cant see my desktop anymore). If I plug it back in to the router, everything works again.

I have checked a lot of forums but haven't found anyone who really seems to be having the exact same issue as me. This one seems to be the closest I can find however I tried most of the solutions mentioned there without any luck. I would love some fresh ideas if you have any, very close to just saying forget it and buying a new router (if that is even the issue but it's all I can think of).

The exact error message I get when I try to access the shared folder is "\\INFINITY\Media is not accessable. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. The network path was not found."

Thanks for any help, laptop specs are below.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Serv... Read more

Answer:Solved: Workgroup works great when hardwired to router, doesn't work over wireless

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I have an HP Pavillion dv4030, Belkin wireless router, Windows XP Home ed OS. I had no problem getting a wireless internet connection for years, until now.

I can connect to the internet by connecting a cable from my laptop to the router. But I lose the connection when I remove the cable. I have checked the settings on my modem and confirmed with AT&T. I have checked the settings on my router and confirmed with Belkin. I tried calling HP, but apparently they don't offer phone customer service on laptops 5+ years old. I downloaded BIOS drivers and wireless LAN adapter drivers from HP's website, although they are current as of 2006, and my problems began about 2 months ago.

Can anyone offer any advice?! I have searched this board and other for similar problems, and usually the problems resolved after installing new drivers. I am not having the same success.


Answer:No wireless connection but it works hardwired

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I went to a small office that has a DSL connection. It seems to be going through a router of some kind because they all have IP adresses with the first 3 octets being the same number. (e.g. I hooked up a wireless router to one of the network connections and attached 3 pc's to it. Of course they now all have addresses like Router is a Belkin 802.11g router.

Can I still share resources from the machines with the ones that have the addresses?



Answer:Solved: Sharing resources on a hardwired router with a ones on a wireless router.

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Supposing I had a wireless network set up with a couple of networks connecting wirelessly, and I now want to hard wire a third connection directly from the wireless router to the 3rd computer. Obviously the network is now being shared out 3 ways instead of 2, but would the hardwired computer recieve any priority from the router simply because its hardwired. Would it run at a faster rate than the other 2. please explain. Many thanks, Rob

Answer:Wireless router - hardwired to a PC

I don't think it would get preference, but it would get better speeds due to direct connectivity instead of broadcast. Wireless is slower than copper, basically.

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I will try to explain my problem that I have although I am a novice...
I have a Toshiba laptop, 32bit Vista Home Premium.
I have had an internet connection through modem for a while, everything is good. Now I bought a Linksys WRT54G router, to be able to use the laptop with wireless. Did the setup, all was good, then suddenly no more connection.
Tried to reset the modem, the router and restart the laptop, got a connection again, but it went after 5-10 minutes, just simply stopped working. I still am connected, but it says "local only" and once "limited connectivity".
When I then connect the laptop directly to the modem with a cable, I have internet.
So the router seems fine, modem obviously, too.
What could be the problem that it always says "local only" all of a sudden, although I know there is internet???
Thanks for your help.

Answer:Internet works fine with modem but wireless router says "local only"

Hi Luna
Can you please tell me:~
and anything else you may find relevant. As i am looking for an answer to this one thanks...

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I have searched for this problem and can't find it anywhere. Every few minutes my IBM Access Connections keeps shutting down, then restarting all by itself. I usually don't have to do anything to restart it, but once in a while it takes too long to restart, so I reconnect manually. I don't know if it makes any difference, but it didn't happen until I downloaded Google Chrome. I've installed Service Pack 3, but no change. And while I'm at it, my laptop will no longer restart when I click "restart". It just powers off. Anyhelp would be appreciated. My computer model:R51 2883-ARU Message Edited by jnwest on 09-07-2008 12:52 PMMessage Edited by jnwest on 09-07-2008 12:52 PMMessage Edited by jnwest on 09-07-2008 12:53 PM


Go to Solution.

Answer:R51 Wireless keeps turning off and back on. Internet signal fine - 2nd computer works fine.

Hello, thatīs a strange behavoir. It seems that google chrome had problems with AC and interferred with it.I would suggest uninstall and then install google chrome. See if AC is functioning as designed when google is uninstalled. Or try to download the newest verson of AC from driver page of Lenovo.Look at the link supports&downloads, on the very top of this page! greetsAndreas    

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OK I have a local isp providing wireless internet service, and seeing as that the only other option I have is 56k dialup, I'm stuck with it. I have hardwired my PC to my router and it works great with surfing the web and whatnot, but my problems occur when I'm gaming.

-I will get lag spikes (expected) playing online games
-Frequently, yet randomly, I will be disconnected from the game completely, and the case seems to be a momentary lapse of connectivity.
-During these periods, web pages won't load and I can't interact in the game, basically a big lag spike. The game will boot me back to the menu, and shortly after (seconds after being booted usually, rarely minutes), I can log back in again.
Once again, I'm using a wireless router to connect to my wireless internet service, and these random lag spikes kick me off of games or temporarily stop downloads. When something requires a streaming connection, it's a huge hindrance to me.

Sorry if I'm not very computer literate, but I am very new to this connection and tech talk in general, so feel free to hold my hand if you have any advice.


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This is weird.
Cable internet works fine when I go straight from the modem to the computer ethernet port.
However, if I do anything through a router I can barely get a signal or a connection even to google.
Here's what I've tried so far....
I have a Belkin45 Router and a Netgear WGR614 Router
I have gone straight from the cable modem through each router into the ethernet port of the computer...nothing
I have gone from the modem to the router and used my Netgear wireless USB and I get a signal from the router, I scan the network and find the router no problem but still can not connect to the internet. Did this with each router and found each one no problem.
I have tried 6 different cables
I keep getting server not found or time outs.
Like I said, weird.

Answer:Internet works fine...until going through router

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of network card or wireless adapter.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Let's try this with either of the routers:

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
Turn off everything, the modem, router, computer.
Connect the modem to the router's WAN/Internet port.
Connect the computer to one of the router's LAN/Network ports.
Turn on the modem, wait for a steady connect light.
Turn on the router, wait for two minutes.
Boot the computer.


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I have recently bought a router, the Fritz.Box Home Server 1&1 VDSL. I have set it up via wifi and can connect to the internet without a problem.
However, I would like to connect my PC to the router via LAN.
When I put the LAN cable into my PC and the router, both my PC and my router react and tell me there is a connection but they do not recognize each other. The router says there is something in LAN1 and the PC says there is a LAN cable without a connection. I cannot access the router via LAN, only via wifi.
My PC uses the Killer Network 2200e driver, I tried removing it and then manually adding it again, it did not work. My IPv4 settings seem fine, too, I have no idea what to do now.

Answer:Ethernet won't connect to router, wifi works fine

and welcome to the Forum

Lets take a peek at your network environment:


Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.

Then: check your browser's settings, remove any proxy settings if found, here's how


with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type or copy and paste the following command:

ipconfig/all > 0 & notepad 0

and press enter.

Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

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Relevance 69.7%

I have recently bought a router, the Fritz.Box Home Server 1&1 VDSL. I have set it up via wifi and can connect to the internet without a problem.
However, I would like to connect my PC to the router via LAN.
When I put the LAN cable into my PC and the router, both my PC and my router react and tell me there is a connection but they do not recognize each other. The router says there is something in LAN1 and the PC says there is a LAN cable without a connection. I cannot access the router via LAN, only via wifi.
My PC uses the Killer Network 2200e driver, I tried removing it and then manually adding it again, it did not work. My IPv4 settings seem fine, too, I have no idea what to do now.

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I've struggled all night to find a solution to this problem but I dont see to find the answer. I share a router with my roomates and we both have macbooks. I also have an additional PC.

When I tried accessing certain websites (for example: or from the macbooks I get a DNS error:

DNS ERROR - cannot find server.

Also next to the address bar is shows me that "the website does not support identity information". However, it works fine with my PC when I enter the address. I tried flushing the arp cache using the following commands:

sudo arp -d -a and
dscacheutil -flushcache

but the problem persists. In addition, I did a tracert command in my PC to find the IP address. I typed the ip address in the macbook computer and it work perfectly.

First, I thought it was my macbook but the problem is the same in my roommates. Also, I thought (for some reason) I got the adress blocked but it works in my PC.

So I am assuming its my router (DI-2254) but I reset it and nothing. I suspect it has to be with my PS3 that I used when trying to play online but I doubt it.

?? Any solutions ????
Thank you!

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I have a new 3G router which I am trying to connect to an all-in-one PC-LCD monitor (for digital signage) via LAN. The PC is running XP-embedded.

The problem is that I can't see the router from the PC. I have plugged it in, connected it via LAN and set the Local Area Connection to Obtain IP automatically and DNS automatically.

However I get limited or no connectivity and clicking repair says it cannot renew IP address. If I do ipconfig, there is no default gateway showing.

Therefore if I go to IE and type 192.168.01 which is what the IP should be, it can't find anything.

It isn't to do with the 3G network, because I can't even access the router config page, before even thinking about getting to the outside world.

It doesn't seem to be the LAN connection/wiring because the LAN light on the router flickers when the PC is trying to get an IP, so it is connecting ok.

It also doesn't appear to be an issue which resetting the router would solve, since I just unplugged it and plugged it into my laptop LAN and as soon as I typed 192.168.01 into IE, it works fine on my laptop.

Any suggestions most welcome as I am stumped...


Answer:No default gateway on LAN with router but works fine on other laptop

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I have a wireless modem connected to my main desktop in a downstairs room of my house (where my Comcast internet connection is located). The wireless connectivity is fine throughout the house for the most part.

However, if I want to connect to a slingbox to my tv upstairs which requires a hard wired ethernet connection, what are my options?

I will have no permanent computer upstairs.

Can I configure an access point for this or will I have to look at one of Cicso Power type options for this type of needed connection?

Answer:Wireless router in part of house, but need a hardwired connection in another part

I have used Devolo for a number of years now and have found it to be a superb system, i can use a PC or TV anywhere in the house as long as there is a power outlet.

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I have a wireless modem connected to my main desktop in a downstairs room of my house (where my Comcast internet connection is located). The wireless connectivity is fine throughout the house for the most part.

However, if I want to connect to a slingbox to my tv upstairs which requires a hard wired ethernet connection, what are my options?

I will have no permanent computer upstairs.

Can I configure an access point for this or will I have to look at one of Cicso Power type options for this type of needed connection?

Answer:Wireless router in part of house, but need a hardwired connection in another part

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A few days ago my desktop booted up very slowly and I was not able to connect to any webpages or any programs which use the internet. I just left it to sit for a few days and tried to boot it up again today, it still booted rediculously slow (took about 10 minutes) but it's still not working so I figured I'd register here and ask for some help. The router which I have connected to my desktop's modem is used to give internet to my laptop is still working fine (I'm posting this from my laptop). I've tried to do a system restore on my desktop, but the restores get an error and don't work. Also when i do the system restores, my desktop icons wont load so i have to end the explorer.exe process and then run the process again, after which all the icons show. (this only happens after I system restore). Another thing that is weird is that I can still connect to AIM (the instant messanger) on my desktop, but nothing else. Not sure what to do at this point, hopefully you guys can help.

Answer:Desktop won't connect to internet, laptop using router works fine.

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I can't seem to get my router or FreeBSD box to work with my new cable modem line. It works perfectly fine with my winxp laptop with DHCP on. When I try DHCP or manually set the info into my FreeBSD box or my Sonicwall router it doesnt work. The Sonicwall gives an error saying that it couldn't obtain a valid DHCP lease with or without DHCP enabled. With my FreeBSD box, when I use the /stand/sysinstall to set it DHCP on my network adapter, dhclient crashes.
Any ideas whats going on? Is comcast doing something to cause this?


Answer:cable modem no worky with *nix or router but works fine with windows

i know with mediacom, if you switch devices (or network cards, etc), you have to put in a specific URL to some server of thiers and select the mac address of your new machine connected to the network, before you can connect to the internet. That caused me problems with my freebsd router at one time.

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Hi, this my first time posting and I really would refrain from bothering people if I could, but I've been having this issue with my wireless for the last month so I thought perhaps someone could help.

The OS is a Windows XP home.

I go into IPCONFIG/ALL and it tells me that my wireless is disconnected

I've tried uninstalling and reinstalling the drivers.
I've tried going into the router (it's a NETGEAR MR814) IP, and I've added it to the list of devices that can connect to it, but it's not working. It just... won't work. It's not that there's a security lock on my router because I've disabled it and it still wouldn't work.

So now I'm completely befuddled, and disheartened, and on the verge of just taking apart my machine were it not for the ethernet connection. Can someone please help?


Answer:Ethernet works fine, Not Wireless

First try going into network property and see if you can see it.
If you see something like "Local Area connection 2" with wireless network card, right click on the icon and view available network/connection.
If you see your wireless router setting, highlight and click "Connect".

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Having issues with one of my PCs in my Home Network. I run DSL/Wireless Router and all my wireless devices run good but my ethernet connection on my Main PC's has issues. Hard to explain but it seems to work fine after booting machine but after a short while of surfing, it loses speed. It doesn't lose connection, just speed. Have done multiple speed tests and the same bad results. I have tested my laptop on the ethernet connection and seems to work fine. Replaced the PCI ethernet adapter in the machine and did not fix the problem. Tried all ports on the router, same results. Any assistance would be great!

Answer:Wireless Works Fine but Wired Does Not

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Hi there,

Not sure if this should be a networking or a operating system question, I guess it's a little of both.

Here's what's happening. I have a cable modem going to a wireless router. My PC(1) is plugged by wire into the router; another pc(2) and Mac Powerbook running wireless. Everything was running great until roommate was using PC1 a couple days ago. Now PC1 will not connect to anything but PC2 and laptop run fast and fine on wireless. I have cleaned with SpyBot and Ad-Aware, as well as Avg in Safe Mode and nothing comes up (usually that's all I have to do to fix it). I checked winipcfg and my network adapter is there with an ip address but if i release, it will not find another ip to renew. Also tried to restore to a couple days ago, no dice.

Here's where it get's weird. If I click just about any folder (my computer, my documents, my network), I get a fatel errod saying that Explorer has made a fatel error and will shut down. I click okay and it just goes back to the desktop, but doesn't shut down.

Roommate talked to ISP tech support (before i knew about the issue) and they were no help aside form wanting to send someone out, which i know is a waste of time since the connection to the modme is fine and that's all they will touch.

Anybody have any ideas? Computer with issue is running Win 98SE (I know I sucks but i never use it anymore...that's why rommmate was using it. haha).

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My internet works fine with the wire from modem directly connected into the laptop but when the wire from modem is connected to the router, I am not able to access the internet.
I tried to make my laptop (Running windows 7 64 bit os) as the router and i can easily access net on my other devices.

I thought there is a problem with my router. So I took my router to my cousins place who has the same ISP provider. And to my surprise ,my router worked perfectly there.
I cannot understand what i can do to fix my problem.
My ISP just provides me the wire , the modem is installed somewhere out. I just get the wire from the modem.

My ISP gives dynamic ip addresses. I have to login in the site every time i connect the wire to my ethernet port of the laptop.
I took the router to my friends place sharing the same ISP with the same package. My router worked fine there.
i brought his Belkin router to my home to check. And at my place, it didnt work.

Answer:Solved: My INTERNET works fine with my modem but very slow with the router (netgear,

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Hi all.
First of all, I want to thank you guys in advance for putting your time and effort to solve my issue. any answer would be grateful to me.

My internet provider is At&t and as I mentioned in the title, wireless internet works perfectly fine, but Ethernet connection doesn't work on my desktop. Currently I am using wireless adapter on my PC, and it works just fine. I tried disabling the wireless connection, resetting the modem, re installing the Ethernet driver and anything I can think of.

The odd thing is that my brother used Ethernet connection just fine with his desktop about three weeks ago, with same router and same cable. So I am assuming that my computer is the one with the problem but I can't figure it out why.

I'm going to try out the different cable tomorrow, but I highly doubt it will fix my problem.

Help me guys. If you need any other information, ask away. I will give it to you as much as I can

Attachment file is my network and sharing center status unidentified network is my ethernet connection

Here is my ipconfig /all result

Windows IP Configuration

Host Name . . . . . . . . . . . . : Junbum-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family ... Read more

Answer:Wireless works fine, Ethernet doesn't

Odds are that the NIC has failed.

Another low possibility (in addition to cable and router LAN port) are the PC's firewall or security suite misconfigured or corrupted.

Another thing to try: in Device Manager right click on the ethernet - Properties - Advanced tab - for the 'Speed & Duplex' property try different values beginning with '100 Mbps full duplex' and '10 Mbps full duplex.'

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I'm sure this has been asked 1000 times but I cannot seem to find my exact issue anywhere. Hopefully this helps myself and anyone who runs into this issue.

To start, I have Windows 7 Professional 64bit. Everything worked 100% fine with absolutly no issue and then.... I moved. Now we have Fios instead of Comcast.

Now to the issue. When I have the ethernet connected I cannot get internet access but I have full network access. I went out and purchased a new wirless card and wirless works just fine. I tested 2 different cables, recrimped both of them and nothing. I have activity on the PC and the Router so I am sure they are good.

I have tried everything I have read online, Updated Realtek Family PCI Ethernet drivers from MSIglobal. Disabled/Enabled. ipconfig /flushdns, /release and /renew. I went as far as Backing up and reformating the Hard Drive and before reinstalling the backup I tested it and nothing. Restored my backup file and yep.. nothing.

Its kind of frustrating. I'm not exactly and expert but i am in no way a novice either. This one has me stumped. Im thinking maybe it is a windows service that is not set to start correctly but I figured I would creat a post while I am at work and maybe have and answer to test before I hunt through the services tonight.

Any advice is greatly appreciated


Answer:Ethernet=No Internet But Wireless Works Fine

This sounds more like a router problem to me. Have you tried resetting your router then using the ipconfig /all command?

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I dont remember this much trouble before.

I have been connected via wireless due to i needed the lan for another comp.

It has been hooked up to lan before.

The other comp isn't using the lan so i went to plug in my old vista.

Now it wont get on the internet.

It can see the other computers connected but it can't network to can just see them.

The lan is enabled. But it says limited access if that means anything.

In order to use the internet i must use my wireless.

My Vista has never failed to fail yet

Any suggestions would be appreciated.

Answer:Here is a new one wireless works fine will lan wont connect

you got teamviewer? I have an idea but I dont know how to explain it

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Relevance 68.06%

I just got a brand new computer with wireless capabilities. After some configuring, i am connected to my home network, but i cant connect to the internet that is set up on the host computer. i have already checked all the settings on my computer, disabled the firewall (because i have windows xp sp2), and reset the router twice. i am just wondering what else could be the problem. could the local area connection have something to do with it? please help.

Answer:Wireless Network Works Fine, But Cant Get On Internet

How did you attempt to hook up so far? Did you try this:

start > control panel > network connections > wireless network setup wizard
Or this on the host computer:

start > control panel . network connections > setup or change your work or home network setup
Run the wizard, choose "This computer connects directly to the internet. The other computers on my network connect to the internet through this computer"

Wait a minute. Upon rereading your original post, I need to know what you are using a router for. Is it a wireless router? If so, then your new computer is not connecting to the internet through the 'host' computer, but rather through the router.

I shall await your answers.

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Hey Guys,
I have a Linksys WAP54g v.2 Wireless access point.
It connects fine, my internet works, i can see my network across it but I can't log into it to configure it. I have lost the set up disk but I thought you could just goto the IP address and set it up directly??
When I type in the IP address I belive it to be it just gives me the old 'page cannot be diplayed' error.
You may ask why I am playing around if it all works, well when I first set it up I didn't secure it (yes my head is looking down in shame) and I'm just trying to secure the signal.

Any idea's would be most handy!

Mucho thanks

Answer:Solved: Wireless works fine BUT can't configure it?

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My internet works, but when I want to connect my wireless I can't. The modem TWC gave me is Arris Touchstone DOCSIS 3.0 Gateways. I try even with my D-link router but nothing.
My Laptop is Sony Vaio E Series, SVE15112FXS , Windows 7
What to do?

Answer:Internet works fine but I can"t have wireless

Please use this tool to post all the files here will have a look

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Relevance 68.06%

I just had a quick question. I have a wireless N adapter on my PC and I have never had any trouble. I switched ISP's and they brought out a new router and now my network always says 'identifying', and will only say 'connected' every 5 minutes or so, and will only stay connected for maybe 2 seconds tops. What I find weird is even when the network says it's identifying the internet works just fine, 25ms ping on speedtest. Signal strength is 4 out of 5 bars. I'm not too concerned since everything works just fine, but I was wondering if anyone knows what is up with this new phenomenon.

Answer:Wireless always 'identifying' but internet works fine??

Uninstall network adapter, reinstall adapter.

Then reinstall drivers

Reset the ip stack after you do that

netsh int ip reset resetlog.txt in elevated cmd prompt

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Relevance 68.06%

Dell Latitude D520 running Windows XP Professional with Service Pack 3. Everything about this laptop works fine except for its wireless ethernet. Even the wireless ethernet works fine when accessing the internet and when downloading files; but, when accessing the LAN, I get 'access denied' sometimes and other times I get sl-o-o-o-o-w transfers of files and messages telling me the files I'm copying or running are corrupt.

Example: I attempted to copy a file across my LAN to this laptop. On the WiFi, it copied very slowly for about 10 minutes or so and finally aborted when the bar graph showed about 20% complete. On the wired ethernet, the same file copied successfully in about 12 seconds.

I've checked the settings for the wired and wireless NIC and I can't find any differences.

To be clear, the wired LAN does fine for both internet and LAN access. The wireless ethernet works fine for the internet and presents the problem only when accessing the LAN.

Answer:Solved: Wireless works fine for internet but not for LAN

"when accessing the lan" ???

do you have multiple machines on a lan that you are trying to transfer files from???

If yes are they all on the same workgroup????

3 more replies
Relevance 67.24%

I bought a Belkin G Wireless Router about 8 months back.

Starting a few weeks ago, I've had to set a static IP address to my recently built computer (sitting at right now) for it to not disconnect every few minutes.

I then noticed that no wireless devices (tested with 2 Laptops and Ipod Touch) could connect. If I restarted the router and did NOT connect anything to it, it would connect with local access only. If I attempt to set the router up using the CD that came with the packaging, it claims it cannot connect to the internet, and then proceeds to actually kick me off the net.

Does anyone have any clue what coulda caused this?

As far as I know, I've not changed anything.

Answer:Cannot connect to Wireless, but wired works fine, with kinks

Which OS? Is the NIC adapter (USB, PCI, PC-Card Bus, miniPCI (onboard))

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Relevance 67.24%

I have an elderly but perfectly functional Acer 5920 laptop (I upgraded it extensively in the years). It has an Intel 3945ABG wifi chipset.

I've been running Linux on it since forever, but it became necessary to put Windows on it. I installed Windows 8.1 and everything worked fine. I then ran Windows Update, it downloaded (via wifi) all the updates and applied them, and upon rebooting I found out that the wifi had gone - the interface doesn't appear, and device manager says "This device cannot start (Code 10)". Hitting the wifi button on the keyboard makes no difference.

I tried disabling and re-enabling the device, uninstalling it and rebooting, then futzing around with the Intel Pro/Wireless drivers, all to no avail.

After hours of cursing I decided I'd had enough, so I wiped and installed Windows 10 instead. And lo, the exact same thing happened: worked fine, downloaded and applied the updates, rebooted and promptly lost the wifi interface. Device Manager shows the exact same error.

What do I do now?

Edit: Solved it. After endless Googling I found an Italian forum that had the solution - it's a driver conflict with the IR transceiver and Ricoh cardreader. Downloaded the Windows 7 versions of those from the Acer site, installed them, and now everything works fine.

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I have an Ideapad U330 that will not get online using ethernet in windows. Before you ask, no it isnt my router. When I use an Ubuntu bootable disk, the ethernet works fine and I can surf the web without issue. I reformatted and installed windows 7 x86 (It had windows XP previously and the ethernet didnt work there either), installed all the drivers, and updated the BIOS, the ethernet still does not work while the wireless works fine. I thought this was a hardware issue until the ethernet worked with no issue in Ubuntu.


Go to Solution.

Answer:U330 Ethernet not working, wireless works fine

@ scstatus
possible driver issue.try these ones:
windows 7 32 bit :
windows 7 64 bit :
please, post back the results.

5 more replies
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I hooked up a brother MFC-790CW fax/scan/printer to my wireless/wired belkin router. I have a desktop that is hardwired to the router and it can access the MFC-790 with no problems and in several different configurations. BUT, the laptop just won't talk to it. WHY? The laptop has no trouble connecting to the router and accessing the internet. I have installed all of the MFC-790 software. The laptop successfully pings each entitiy on my network. So, I'm stumped. The laptop has a Marvel Yukon wireless adapter. Maybe there are some issues there. I don't know. My laptop is using Windows XP. Do I need to upgrade it to Vista or windows 7? I thought that maybe I needed a print server or a residential gateway, but the guys at the geek squad said "no, it should work". I have since found that the MFC-790 has a printer server in it. So that is not the problem. I suspect that the laptop would access the printer just fine if I wired it to the router. So I think that the wireless aspect of this puzzle is where I need to focus. But I can't see why the laptop can access the internet wirelessly through the router but not the printer. Would love any input on this. Thanks.

Answer:wireless internet works fine, but why can't I access the printer????

6 more replies
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So I just got the new Virgin Superhub 2 I set it up and everything connects fine but for some reason I'm getting the full speed through the wifi on my xbox/phone/laptop but my desktop which is wired straight to the router is only getting 3mbps max and 0.05 upload.

So I set it up into router mode and plugged in my old linksys which worked for a time but after about an hour will always disconnect sporadically. I called the Virgin engineer out and he replaced most of the wires and even some of the stuff out in the box in the street but had the same conclusion with wireless fine and desktop not.

It works limitedly Im writing this on my desktop but if I try to do anything more than surf reddit or other low bandwidth required things it will disconnect.

I know it is capable of working because for a time I had the computer running at over 50mbps and when I plugged directly into the modem it was fine but obviously only I could use it and nobody else then.

The other strange thing is when the laptop was plugged in via wire it seemed to work fine so it leads me to suggest I have some settings or drivers incorrectly setup.

I'm using a Windows 7 64bit PC

I should probably mention that I'm not that good with tech so if you do have a suggestion can you please explain simply

Answer:Wireless works fine but wired connection is slow

7 more replies
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setup wireless printer server on network. 3 computers can print wireless except for this one toshiba. i disabled norton internet security thinking that may cause it. but still doeesn't work. when i go to add printer from network it picks up the print server but no printer on it...any ideas?

Answer:wireless printer fine on all but 1 computer

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I've seen this issue posted by a few different people, but I've not been able to get mine to work as of yet. Here's the rundown:

When clicking on the network connection icon in the system tray, wireless networks are not shown.

-Drivers have been deleted/ reinstalled multiple times and different versions.
-When using netsh wlan show all from the command prompt, I can see all local networks.
-I have verified the following services are active and running: Windows Connection Manager, Radio Management Service and Wireless AutoConfig.

I have also tried the fix listed here: Fix No WiFi Available After Windows 10 Upgrade Issue, Here's How | Redmond Pie

The odd thing is I can see the available wireless networks from the login screen. I've tried logging in under another user and have the same issue.

Anyone have any ideas?

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I have an elderly but perfectly functional Acer 5920 laptop (I upgraded it extensively in the years). It has an Intel 3945ABG wifi chipset.

I've been running Linux on it since forever, but it became necessary to put Windows on it. I installed Windows 8.1 and everything worked fine. I then ran Windows Update, it downloaded (via wifi) all the updates and applied them, and upon rebooting I found out that the wifi had gone - the interface doesn't appear, and device manager says "This device cannot start (Code 10)". Hitting the wifi button on the keyboard makes no difference.

I tried disabling and re-enabling the device, uninstalling it and rebooting, then futzing around with the Intel Pro/Wireless drivers, all to no avail.

After hours of cursing I decided I'd had enough, so I wiped and installed Windows 10 instead. And lo, the exact same thing happened: worked fine, downloaded and applied the updates, rebooted and promptly lost the wifi interface. Device Manager shows the exact same error.

What do I do now?

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Relevance 66.42%

Recently I performed a reinstallation of windows on my laptop. Normally I had no problems with the wireless, but after the reinstallation my laptop refuses to acknowledge that there are wireless networks. When I'm not connected to the internet, it asks to connect using a wire connection only.

I have a Dell Inspiron iM101z running Windows 7 Home Premium, and I downloaded all the drivers for what the Dell website told me my laptop model was, a Dell Inspiron 1121. Attached is a picture showing the oddities of my problem. The icon on the taskbar shows that I have to connect with an ethernet cord; no wireless icon is shown.

If I try to unplug the ethernet cable and connect to the internet, I only get the option to do a broadband connection. Also, once I unplug the cable, I get "no connections available."

Answer:Laptop refuses to detect anything wireless, ethernet works fine

Most likely this is still a driver problem.

Drivers and Downloads | Dell [United States]


6 more replies
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Hello, I am new here. I have an HP Pavilion entertainment laptop. Everything was functioning just fine. Then, windows update happened. It was a critical update that cannot be undone. I performed the update. Immediately after all of the preinstaled HP software quit working. I fought and fought and I have most of it working again but all of it is very buggy and crashes a lot. HP Help and support and HP health no longer work. I had to install the vista versions and I run them in compatibility mode. They still don't work rite. Another critical update was released and then my internet port on the side stopped working. My laptop cannot connect to the internet through it but will via wireless. In the hardware manager my internet card shows up as the driver failing to load. It is Realtek PCB family controller. Uninstalls and re installs don't work. I even used a registry cleaner (registry first aid) to uninstall it so as to remove all the registry keys. Letting windows try to install the driver fails as does letting the realtek software try. Also, every reinstall just adds a number to the end of it. I am on Realtek (3) now. I need to get this driver to work but it will not. I am not seeing a whole lot about it so I guess this isn't a common problem. Everything else I have works fine so far as I can tell. I also tried using the file browser to hunt down all things realtek related and delete them. Windows just gives me the new hardware box, puts back what I del... Read more

Answer:Wired internet jack not working but wireless works just fine

Run Windows System Restore - choose a restore point prior to the installation of the Windows Update you mentioned -
START | type rstrui

What is the exact model number of the HP laptop - look on the label on the bottom.

Registry cleaners are unnecessary and can cause registry damage -

Regards. . .



4 more replies
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Hi all, first time posting here and I got a doozy of a problem.

I started working on a friends computer and it first looked like a problem in this thread after I did a scan with SAS and was unable to get online afterwards. All I got was aqquiring network address and ipconfig /all would show unable to open registry key for tcpip. I then uninstalled any extra wireless devices, scanned and cleaned with combofix and malwarebytes and ran fixits 50199 and 50203 from microsofts support site. None of that solved the problem so I reset the tcpip stack with netsh int ip reset resetlog.txt. I also used dial-a-fix and a registry fixer on the off chance that they would fix the problem.

Still nothing so I reinstalled the wireless adapter and it was able to connect to the wireless. Disable LAC and then a check on ipconfig pulls up a valid ip for wireless. I still can't get online though even though I am now connected. IE and chrome would not load a page and chrome had error 105 which made me think an old install of mcafee and norton was the culprit. I wiped mcafee with revo and norton with the uninstall tool, rebooted and no change. Checked all internet settings and they are good as well. No proxies, no dialup networks, auto detect ip and dns for LAC and wireless. I can't ping out on an ip or site name but I can access the router.

Also, I took the comp home with me so it's on a different router so I know it's not infected by the dns hijacker. So now I am stumpe... Read more

Answer:tcpip registry broken for LAC, works fine for wireless but still can't get online

I would suggest you complete the rest of the procedures.

READ & RUN ME FIRST. Malware Removal Guide

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I recently purchased a Linksys AE1000 Wireless USB adapter and attempted to install it in my Windows 7 Pro 64-bit system with no luck. Message stated: Disable or turn off the other wireless connection manager, but I'm using only windows to manage wireless connections. The adapter does show in Network Connections but won't enable even though it says it does. I updated to the latest Linksys driver but still no luck. Windows Diagnostic came back with a response that the driver may not be working so I tried it in a old XP notebook and it worked. Then I tested it in the same Windows 7 system in XP mode and it worked just fine again. So, I finally tested it in another Windows 7 Pro 64-bit system and that worked fine. So, I don't know why it fails on my system??

The relevant SysInfo is:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 6135 Mb
Graphics Card: ATI Radeon HD 4800 Series , 1024 Mb
Hard Drives: C: Total - 430796 MB, Free - 216037 MB; D: Total - 999998 MB, Free - 374428 MB; E: Total - 1430796 MB, Free - 1206135 MB; F: Total - 1907726 MB, Free - 1843212 MB;
Motherboard: ASUSTeK Computer INC., SABERTOOTH X58, Rev 1.xx, 107945980003978
Antivirus: Microsoft Security Essentials, Updated and Enabled

PS I noticed the Microsoft Virtual WiFi miniport is acting the same way, it sho... Read more

Answer:Wireless USB adapter fails to load in my Win 7 Pro, but works fine in XP mode.

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My laptop can connect wirelessly to my network, but it cannot connect via it?s wired NIC. Actually, skype will still work, but outlook mail and browsers do not.
The cat6 cable is ok. I have tested it on another computer. The NIC is ok. My wired connection works just fine at my other house (let?s call it Location 2), which has a similar setup. So, in summary?
At Location 1, my wireless connection receives an expected DHCP IP Address of 192.168?.
At location 2, my wireless AND wired connections both receive expected 192.168? addresses (I don?t connect them at the same time)
At Location 1, here is the problem, my wired connection receives a crazy address. When I ipconfig /release and /renew this wired address, it doesn?t change.

Any ideas? Thanks.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-------
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c959:894d:d1ed:6f%12(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Wednesday, August 04, 2010 10:25:02 PM
Lease Expires . . . . . . . . . . : Thursday, August 05, 2010 4:53:36 AM
Default Gateway . . . . . . . . . : fe80::226:5aff:fefb:5... Read more

Answer:Wired DHCP issue: works at one home, not the other. Wireless is fine

kcrouse96h said:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-------
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c959:894d:d1ed:6f%12(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . : fe80::226:5aff:fefb:5b26%12
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00--------
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80xxxxxx(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . : fe80::226:5aff:fefb:5b26%11
DHCP Server . . . . . . . . . . . :
DNS Servers . .... Read more

7 more replies
Relevance 66.42%

My desktop (windows 7 ultimate 64bit) has been able to connect fine to the internet until I got home from work this morning. My laptop is connecting to the same modem fine through wireless (along with my wii). The modem I am using is Motorola SB 901. When I rightclick my connection on my desktop and hit troubleshoot problems, I get 'local area connection 2 doesn't have a valid ip configuration'. Same thing happens when I switch the ethernet cord to local area connection 1. When I go to control panel, network and internet, network and sharing, the connection map at the top stops between my pc and the network (which is now labeled as 'unidentified network').

Here is a list of what I have done so far to try and resolve the issue:

1. Replaced the ethernet cord with one I know is working
2. Full scanned my pc for viruses
3. Disabled all firewalls and virus protection programs
4. Restored my pc to a previous save state
5. Reset winsock with cmd via these prompts: netsh winsock reset catalog and netsh int ip reset reset.log hit
6. This attempt is unfinished as I am getting stuck. I am attempting to setup a static ip to attempt to resolve the issue, but when I open cmd and type ipconfig/all, the default gateway under my local area connection is completely blank.

Here is what comes up with ipconfig/all:


Windows IP Configuration

Host Name . . . . . . . . . . . . : Paul-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . .... Read more

Answer:Unable to connect to modem/internet via lan but wireless works fine

if it helps, here is the ipconfig/all for the laptop that is working on the same modem:

C:\Users\Triple P>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TripleP-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1E-37-B9-EC-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1E-68-2A-28-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-1A-73-FE-61-DB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dd07:1c93:ce1c:88d4%11(Prefer... Read more

9 more replies
Relevance 66.42%

If I plug in to my router directly I can browse my workgroup, access all shares without a problem. When I disable my onboard LAN card and enable wireless, I can't browse my workgroup or even ping the other computers by name or IP on my network.

I can browse the internet wirelessly, ping the router and the IP and subnet are the same when I'm using wireless or wired connection.

I removed and added client for MS networks, file and print sharing, removed all wireless security from my router and it still does not work. I don't know if its my Dell wireless card or an OS problem and don't know what else to try.

Any ideas?

Answer:cannot browse home network through wireless, wired works fine

On the pc that giving you trouble open this:

click on start
click on run
type: cmd
type: route print

See if it can see your network or your router when you connect wired or wireless?

click on start
click on run
type: services.msc
scroll down for wireless zero configuration make sure that's enabled

also look for network connections and make sure that's enabled
also computer browser is enabled
make sure xp firewall (built-in is disabled)

7 more replies
Relevance 65.6%

Hello! Tech support was minimally helpful and further support would be premium software support. I have 14 Edge E560 20EV series.  Over the last 6 months about 4 of them that have the 3165NGW wireless card just lose wireless and will not gain it back.The symptom is most shown by all diagnostics (Lenovo Solution Center, Windows Troubleshooting, ProSet For Wireless) asking the user "Please Turn on the Wireless Radio". The device lacks a hardware switch.Fn+F8 displays the menu. Airplane Mode and Bluetooth both operate fine, but the Wireless button generates no response.  Tech Support logged in via 123Rescue and Validated drivers et all. Suggested Premium Support.  Further Notes:1. One device was warrantied for the same issue, it went back to Lenovo, it came back operational with no details of work. However that unit has failed as of today with the same issues.  2. Upon bootup, the Event Viewer shows entries that the device starts. Visibly you see it attemtp to scan for Wifi networks before going to an X over the icon indicating that the device radio is off. 3. In Network Adapters, the device is there without errors. Enabling and Disabling it has no effect. 4. I've attempted multiple verstions of the Power Management Driver and HotKey installations with different reboot intervals et all (but am still open to suggestion). 5. I brought 2 working E560s. 1 with a 3165NGW card (operational) and one with an 8260NGW (... Read more

Answer:E560 3165NGW Intel Wireless will not turn on. 8260NGW works fine

Sure smells like a driver issue to me.   Have you tried the latest Intel drivers for the the AC3165 instead of the Lenovo drivers?    The latest Intel drivers version: 19.50.0 (Latest) Date: 2/28/2017  are newer than the driver available from Lenovo ( 4/7/2016) and might be worth a try if you have not already tried them.    .

2 more replies
Relevance 65.6%

Hi guys,

All of a sudden my desktop internet has stopped working. I am typing from my laptop now and it works fine, it also works fine on my ps3. I don't think I changed anything, i just went away for a week and when I came back the net was down. It's like it doesnt even try to open any webpages.

Here is the ipconfig information

Windows IP Configuration

Host Name . . . . . . . . . . . . : JDQUAD
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit
Ethernet Controller
Physical Address. . . . . . . . . : 00-1E-8C-70-FA-FF

Ethernet adapter Network Connect Adapter:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Juniper Network Connect Virtual Adap
Physical Address. . . . . . . . . : 00-FF-68-3B-84-8A

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11g 54M
bps USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-15-AF-51-EB-52
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DHCP... Read more

Answer:Home wireless network - internet works fine on laptop and ps3 but not desktop

6 more replies
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Running  windows xp on a pc.....We have been experiencing random drop offs on the wired connection to the desktop which is wired directly into the cable modem.  We also have a d-link router connected to the modem and the wireless connection HAS NO PROBLEMS...Called Comcast, we have no signal problems, which is evident with the wireless working.This, to not so computer savvy me, means its a desk top problem....I can always reconnect the desk top to the internet after a drop off by clicking on control panel, clicking network connections, disabling the internet connection and the enabling it again, But doing this every 2-10 minutes doesn't let you get anything accomplished!One questionably important tidbit...We have a "warning" that is popping up from microsoft that we may be the victim of counterfit software, as we had to reformat our hard drive several months ago, and our computer came pre-installed with the XP and we were not provided a disc....You get the picture.  I don't know if this may be the issues or not.Also, There was No virus protection on the desktop!!!??? So I have run Malwarebytes Anti-malware, and cleaned up a few problems, also installed McAfee and run a complete scan, cleaned up a little more.Been reading though a few similar posts and ran HijackThis and Remove It ProRestarted a hundred timesBut I must admit, with hijack this, I didn't know what items were valid and what were not, so I did not "fix" file inform... Read more

Answer:Randomly Loosing wired internet connection, but wireless works fine!!!???

Quote from: indytoo on September 01, 2009, 06:49:40 AMOne questionably important tidbit...We have a "warning" that is popping up from microsoft that we may be the victim of counterfit software, as we had to reformat our hard drive several months ago, and our computer came pre-installed with the XP and we were not provided a disc....You get the picture.  I don't know if this may be the issues or not.Also, There was No virus protection on the desktop!!!??? Let's see - no AV protection and a pirated version of the OS. Hmmmm. Yeah, I think we can guess your problem.

12 more replies
Relevance 65.19%

Friend bought an Acer laptop E5-575-54SM Intel i5-6200U; Windows 10 Home; 4GB RAM; 1TB; WiFi featuring MU-MIMO.

When I connected it to his WiFi network it was very slow. I ran a speedtest. It only gets 1 Mbps where it should be 20 Mbps.

I connected my iPhone to the network but got the same results. So, I assumed it was a problem with the WiFi. However, a different laptop (Toshiba) does get the 20 Mbps speed via WiFi.

Well, that is just not possible.
Since my iPhone was also slow, I know the problem is with the network.
But, since the old Toshiba laptop connects fine, the DSL modem and WiFi router are okay.

Two days later, the new Acer was running fine on the network, only to come to a crawl today.

I am stumped.

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Relevance 65.19%

Hello,My name is Vladan and I have had a problem occur yesterday. My internet stopped working.I immediately tried my phone's wireless connection and saw that it was working fine, so I tried laptop wireless and it too was working. When I plug in my network cable it stops working.My ethernet internet connection status shows that Ipv4 and Ipv6 have "no internet accsess". It's not just my laptop's wired internet that stopped working, it's the whole network I have in my apartment consisting of two more computers who also lost their wired-ethernet internet accsess. I suspect something is wrong with my router since it relays my internet but wireless works fine so I'm stumped. When I plug in my cable it shows limited connectivity.I have tried ipconfig /release - /renew, I have tried netsh winsock reset and netsh int ip reset log.txt I have tried (netsh winsock reset catalog), also I tried (netsh int ipv6 reset reset.log) and it said the following ::::::Resetting Interface, OK!Resetting Neighbor, OK!Resetting Path, OK!Resetting , failed.Accsess is denied.Resetting, OK!Restart the computer to complete this action.::::I don't know what is this "failed and accsess is denied" but it might be the problem.I have rebooted my router several times but also with no results. I have checked DHCP settings for both router and laptop adapter and it all checks out. I have check IP filtering and MAC filtering on router and it all looks fine. I use no f... Read more

Answer:Network troubleshoot - Ethernet (wired) stopped working, Wireless works fine.

Did your ISP give you this router such as your leasing it etc? If so contact them for a replacement.If you own this router then I'd try factory reset button to set it back to factory default. If that doesn't cure this then buy a new router. They are pretty cheap these days.Your router could have been hacked, the access denied is strange!

3 more replies
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My Dlink Dir-825 seems to have crapped out on me. I am looking for things I could do to confirm it has indeed died, or if there's some setting that spontaneously changed that would prevent connectivity.

Yesterday, I suddenly lost all internet on 3 PCs (1 running Windows 7, other Vista and other XP) connected via cable to my Dlink. My other devices on the wireless network of my Dlink still had internet though.

This network has been up and running for at least a few months.

I have tried:
Restarting all of the computers
Resetting the Dlink (by unplugging and waiting 20 seconds, and also by pushing the reset button in the back for 20 seconds)
Enabling/disabling MAC address filtering.
Tried connecting a Mac (as in OS X) by cable (to see if it was pc specific. Mac couldn't connect via cable either)
PCs connected directly to Modem get to the internet fine, so I'm thinking it isn't the PC's internal cards taht are the problem.

Sometimes the PCs will say they are connected to Local and Internet, or just Local, but they never really are.
All the lights on the Dlink light up and blink, saying that a connection is established.

Here is the ipconfig /all I get while my vista PC is connected to the Dlink
C:\Users\Brousseau>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brou
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . ... Read more

Answer:Solved: Dlink DIR-825, suddenly lost cabled connectivity, wireless works fine.

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Relevance 64.37%

Have a brand new W500 and it's working quite well, but there seems to be a problem with establishing a wireless connection on startup.  It tries for a really long time - literally 4 or 5 minutes before telling me it could only get a partial connection.  I then start up Access Connections and tell it to connect and it connects with no difficulty.  Of course, in the meantime, lots of other applications have started up that wanted internet connections and have failed because of the initial connection issue.  It's also annoying to have a really fast startup, but then to have to sit and wait several minutes to start e-mail. I've got the most current drivers, Access Connections, windows updates, etc.  I'm running XP.  Obviously the network connection is fine because I can connect with no problem when Access Connections launches. I've tried stripping out all of the startup commands from startup and the HKLM and HKCU registry entries with the exception of Access Connections.  However, it still sits there and waits for 4 or 5 minutes before Access Connections comes up. Is there some sort of log I can look at to see what's failing with the initial connection and why?  Any other ideas what might be happening? Thanks for any assistance you can provide.

Answer:Wireless fails to fully connect on startup, but works fine when I launch Access Connections

Try to remove the Wireless Lan card and reboot your machine. Then check for the latest drivers. Just a thought.

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I'm trying to hook up a wireless connection in my home. When the DSL is connected regularly through the modem it works just fine. But when I hook up the Netgar router and try to set it up so that my son's laptop can have wireless, the internet will not connect. I get an error that gives me the option to redial but that never works either.

We tried a Belkin router (It just stopped working recently), then tried linksys, and now Netgar.

Thanks in advance.

Here's my hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 6:24:33 PM, on 12/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDO... Read more

Answer:Wireless Problems: Internet works w/o router but not with router.

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My computer will not connect to my router, unless I disable my firewall. I am using Panda Platinum Internet Security. I can connect to someone elses wireless router with the firewall enabled. I have tried to create exceptions within the software to let me connect, but it doesn't work. I keep the network card disabled when I am using the wireless. I tried uninstalling and reinstalling the software with the card enabled and the wireless card disabled, but it still wouldn't connect to the router without the firewall diasbled. I can connect wirelessly even though the card was disabled when I installed the software. I also tried Zone Alarm and that wouldn't let me connect either. I am running Windows XP Pro SP2. The network card is a Broadcom NetXtreme Gigabit Ethernet card. If anyone has any suggestions they would be greatly appreciated.

Answer:Can't connect to wired router, but wireless is fine.


so I assume then that you are trying to connect via a wired link?
if so, then perhaps you could edit your post to help explain what the problem is?

You are having problems with your wired connection on a 1)laptop 2)desktop
You have ICF 1)enabled 2) disabled
You have tried uninstalling panda firewall shit and connecting 1)yes 2)no
When panda is installed, does your lan connection a) show up as connected but no traffic goes through or b) lan connection says 'no connection
What method are you using for ip addressing 1)DHCP 2)static
if answer to above was 2, then
Are your ip settings correct 1)yes 2)no

or i just totally misinterpreted your problem, in which case, i'm sorry

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just a question, a newbie question i suppose. i have 2 comps, 1 videophone, and an xbox plugged into my linksys hardwired router, it's an etherfast router with a 4 port switch. anyway, i'm looking for the best, lowest latency hardwired router that will give me excellent performance. Should I stick with the one i already have? It doesnt seem to be that great when i play some online games. If someone could just share some of their leet knowledge it would be greatly appreciated. Thanks!

Answer:best hardwired router?

I doubt that the router is causing your problems.

You need a bandwith upgrade!

I suspect the Video phone would saturate your available bandwith pretty badly when your using it. And if you have people downloading etc. while you are plyaing on Xbox Live...

I think it's most likely that you don't have enough bandwith to go around to all of your bandwith hungary internet toys.

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I have recently purchased a new laptop (less than a week ago) and since purchase I have had the same recurring problem. Coincidentally, my wireless router is brand new also, and so it makes the situation even more difficult to eradicate. My laptop connects to the router wirelessly without a hitch, however, every five minutes or so, a small yellow exclaimation mark appears alongside the 'connection symbol' and it says there is either 'No Internet Access', or 'No Network Access', despite the fact it is connected to the wireless and has a full strength connection. However, my brother's laptop connects and surfs the web seamlessly, as well as the family desktop PC and various mobile devices. I am reluctant to return the laptop back to the store, please HELP???????????

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) II P360 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 2811 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series , 256 Mb
Hard Drives: C: Total - 152621 MB, Free - 118639 MB; D: Total - 152221 MB, Free - 144186 MB;
Motherboard: TOSHIBA, PWWAE, 1.00, 0123456789AB
Antivirus: Norton 360, Updated and Enabled

Answer:Connection to wireless router is fine, but no network access?

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Last night I went into my girlfriend's Linksys BEFW11S4 secured router's setting to try to find out the security key (new wi-fi PDA's) as she forgot. I reset the router, and now it produces signal but is "limited or no connectivity". I changed the WEP, but under the password section I for some reason can not change that password. Help please!

Answer:Linksys Wireless Router Problem - Was working fine!

if you reset the router, you will need to set up all the settings again - leave the encryption off and make sure it all works first - then put it back on again

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I set up everything and if I have it wired it works fine but wireless it says can't find page when you try to get on the internet. I have set up networks before and never had a problem. first time I have used a Belkin router G+ I guess one of my question is this. I was reading on the Belkin site that it is already set for dynamic and that is for a cable modem and sounds like I should change it to pppoe for a DSL modem. would that make the difference. It is a brand new laptop and the wireless card is on and it sees the network and works when wired, it says it is connected wirelessly but wont get on the internet when not wired. Would the pppoe thing make a differnce? Please give me some help here. Thanks

Answer:Belkin wireless router with vista-wired works wireless doesn't

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2 of my 3 xp pcs router hardwired see each other. I've performed the typical troubleshooting to get the 3rd to work; it can't even ping its own IP. Some feature or service is turned off I guess.

Answer:1 of 3 router hardwired pcs won't network

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I've got an imac, laser printer, adsl modem and window XP laptop hooked up to a router. It was all working fine, then I let someone use the laptop.

The laptop was used by someone else at a different place for a couple of days and now is saying the the LAN has "limited or no conectivity"

I've tried different cables and switching the imac and laptop, it's definately something to do with the laptop, everything else still works fine. The imac connection still works fine.

There definately no proxy set in IE/tools. The IP and DNS is set to find automatically.

IT give me the option to "repair" the "local area connection". When I do that it tries to "renew my IP address" but fails every time.


Answer::"limited or no conectivity" with 1 PC but other on router works fine

Welcome to MajorGeeks mickdddddd,

Couple things you can try.
Reboot everything in sequence to see if the laptop picks up an IP address.
Check the Windows firewall setting. If the person did a wizard connection at the other location, that gets turned on by default I believe.
If you have a third party firewall, check to see if networking config got taken off your default setting for your home network.
Post back if that does not get you connected.

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I have a Think Centre 8086-34 U.  We installed a new ASUS RT N56U wireless router in the house and the newer Lenovo laptops are doing well.  The older Think Centre connects to the router and the internet only via a cable.  It detects it and connects to it wirelessly but we do not have an internet connection.  I have also noticed that the laptops correctly identify the source as ASUS 5 G or 2G, the Think Centre does not.  It calls it an unidentified network. Goal is to get a wireless connection to the Internet, we have a wireless connection now but no internet.  Diagnostics state that  "The default gateway is not available"   What does this mean or more importantly how do i get an internet connection?  Could the computer be too old for this router? Thanks!

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD Phenom(tm) II X4 B55 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 3838 Mb
Graphics Card: ATI Radeon 3000 Graphics, 256 Mb
Hard Drives: C: Total - 128466 MB, Free - 57133 MB; D: Total - 109544 MB, Free - 47266 MB;
Motherboard: ASUSTeK Computer INC., M4A78LT-M
Antivirus: Windows Defender, Disabled

I have just installed a new TP-Link TLwr841N router. It connects both wired and wireless pcs to the internet OK. However I cannot get it to connect hard wired printer and network storage unit. I have tried connecting them via a gigabit switch. All the lights show the ethernet connection are working. There is something simple that I am missing - any ideas please

Answer:New router does not connect hardwired devices

I have tried connecting them via a gigabit switchClick to expand...

can you connect direct to the router

whats the TP-Link TLwr841N connected to to get internet - is this a standard modem ?

whats the make and model of the printer

from a working PC do an ipconfig /all
and from the printer - can you print out the networking settings and then compare the IPv4 address and IPv4 gateway , subnet Addresses

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I recently purchased a Linksys E1200 router. I have two desktops (Windows XP) hardwired into the router, one of which is not connecting at all.

I have talked to Linksys tech support 3 times already and they have not been able to fix the problem.

Pinging a website got a request timeout.
Pinging the router got a good response.
It was properly assigned an IP address, but did not connect through the router.
Under Network Connections, it displays as "Connected" but is still not able to access the Internet.

I hope this all makes sense, I can probably give you more info if you need it.


Answer:Computer not connecting hardwired through router

check the cable...swap it if possible...

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Ok, I would really appreciate it if someone could help me with this. I have a D-Link DI-624 Rev. C router with an Xbox 360, and a Windows XP desktop connected to it with ethernet cables, and it cannot seem to hold a connection. When I connect the computer straight to the modem, the connection is fine, but when it is through the router, it drops every couple of minutes. I dont know what I'm doing wrong. I dont think it is the router, because I even bought a Netgear WGR614 v.7 and it also did the same thing. I am also using AT&T Yahoo! and a speedstream 5100 modem. If you can not help me, who do you think I should call for support? The modem company, the router company, the ISP, or Microsoft? Also ask any other questions if you need them?

Answer:Hardwired connection through router dropping?

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I work at a place where we can bring our personal laptops and connect to the internet using a wireless connection. We use WEP and security type is shared. We have a password we have to enter.

I have a Lenovo Idea Pad Y530 laptop. Have connected for years to this router. Well, I went to a website to download the free version of World OF Warcraft and during the download I lost connection and had to reboot. I think that is how it went. Now I am unable to connect to the internet at work but I can still connect to my personal wireless network at home on the same laptop.

I have reformatted and still unable to connect. I am able to connect to the router but then a red X appears between the router and the internet. Everyone else is still able to connect with their laptops and I brought my old dell in and can connect with no problems.

I had been using AVG free. I even uninstalled that and turned off my firewall.

When I click on the X I get this report:

There may be a problem with your Domain Name Server (DNS) config.
On both laptops I ran the command ipconfig/all

Dell laptop that is currently connected to work wireless shows that there is info under the Tunnel adapter Local area connection 6. On the Lenovo this are is blank showing nothing. I think if u do an ipconfig/all you will understand better what I am saying

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


Windows IP Configuration
... Read more

Answer:Laptop quit connecting to wireless router at work but home is fine

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I've been doing some online gaming (world of warcraft), and I kept getting these Error#131 issues. This would cause the game files to become corrupted and then I would have to repair, or reinstall. The WoW tech site says that chronic error #131 messages are either a Hard drive, Ram, or Motherboard issue.

Running the Windows Vista memory diagnostic tool has turned up some odd results, the initial test with a 1gb stick in slot #1 and a 1gb stick in slot #2 came back with errors. I then removed the ram from slot 2 and ran the test on slot 1 with 1 stick of ram.... no errors. I did the same with the other stick in slot errors. this lead me to believe that it was slot#2 giving me the issue so I moved the ram from slot 2 to slot 3, thus having 1gb of ram in slot 1 and 1gb of ram in slot 3. After a little while......error#131 appeared.

So I then tested both sticks in slots 1 and 3 together and came back with ram errors, I then tested both sticks in slot #1, and then again in slot #2 and both tests came back fine. Any ideas on what this issue could be? I know both sticks are the same brand, speed, totally identical.

Answer:Ram Works fine in single sticks, not working fine together :P

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Hi all,

I am new to this forum, hope I am posting this right.

I have a hp laptop which has Windows Vista Home prem, and a desktop with Window XP SP3, both have AVAST.

The Problem.

This started a few weeks, I am unable to access some websites on my laptop which is connected via wifi to my belkin router. The websites are general websites like "BUSINESSINSIDER" or " Wiki Answers", some forum, they are like normal website but some others like yahoo, youtube, streeteasy, work fine but zillow doesn't come up. I usually use Opera browser which displays
the message :
" Could not locate remote server"

Chrome displays:

" Unable to access the network"

Error 21 (net::ERR_NETWORK_CHANGED): A network change was detected.

But most other websites work fine on the same wifi connection.

When I hardwire my laptop to the router or while using the desktop everything works fine all the websites work.

I have tried turning of the Web shield and network shield on the laptop when connected via wifi but no go.

Could really use some help and thank you for taking your time to read through this.

P.S: Please ask if you need additional info,

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i dont know what happened to my router. it has been working well but just this morning, my laptop's internet connection was lost when my sister turned on the computer harwired to the router and used its internet. i just clicked on some stuffs in the computer hardwired to the laptop, and suddenly its internet connection stopped working. it has windows vista by the way. everytime i click the "connect to a network", it asks me for a username and password. i typed the username and password i assigned the first time i installed the linksys router but it says, "failed to connect to broadband connection". weird thing is, now it's the internet connection of the laptop that uses wireless connection that's already working. help?
the laptop using the wireless internet connection uses windows XP. my modem is ZyXEL p-600 series. the router is Linksys Wireless - G broadband router model no. WRT54G2 V1. The laptop using the wireless connection doesnt have problems like this.

If i go to CMD, and type ipconfig/all, here are the results

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : Kathleen-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Local Area Connection* 11:

Media Sta... Read more

Answer:internet of the computer hardwired to router not working

OK:So,the ipconfig that you posted is from a Vista pc.and shows no network adapters at all.
If you disable encryption in the router,does this fix the problem ?
If not,then:
Lacking a lot of info,let's just take the old sledge hammer approach and do a router reset.
Holld the reset button down for at least 15 seconds.This will reset the router to it's default config,including userid/password.
So,your user's manual will have that info.
Once up and running,you will have to reconfigure the router and then you can go in and change the encryption to anyway you like

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Hi all..
I will attempt to make this short as I can! We recentely went from Dial up to Satellite internet. The satellite installer connected hard wired from router to our two computers.It has worked great. I now want to connect my wifes Lap top to router hardwired also. I used proper Cat 5 interconnect cable etc between router and laptop. Not being much of a computer Guru,I knew that somehow I was going to have to make the router recgonize the Laptop. I called the orginal satellite installer, and he told me its very simple process.

Open browser/click on view/ internet options / connections. He said click on box that says, auto recgonize, and Bingo! Your all set to go.Laptop is win XP by the way! I don't see any box saying auto recgonixe,So, I then clicked on Setup for internet connection.A welcome to the connection Wizard opens. So I followed with the next option, again and again,and it really took me nowhere that I had an option to click on anything. So,now I'm back to square one with no connection.

Just one little added note of interest. I have noticed that on both my wifes puter and also on mine that are connected and working. In the connection dialog box where it says part way down...Never dial a connection../ and the two other options to choose from, that the Never dial a connection has a check mark in it on both or our working puters. But , on the lap top , that whole area is grayed out, and you can't selecet any of the options if one wanted. Could that... Read more

Answer:Laptop hardwired to router connection problem..

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My SONY computer is hard wired to the router and connected with no problems until I temporarily unplugged the ethernet cord to use it to connect my grandson's laptop as I didn't want to change my router settings to connect wirelessly. After unplugging it from the laptop and plugging it back into my SONY desktop computer, the SONY will no longer connect to the Internet.

I've unplugged the ethernet cord and replugged it in with no success.

My router is a Linksys WRT54G if that helps. I have Comodo firewall installed, but didn't change any settings in it.

Can anyone tell me what to check next?
Thanks for any help.

Answer:Solved: Hardwired to router giving limited or no connectivity

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OS: Windows 7 w/SP1Router:  Linksys Wireless-G 2.4 GHz Mbps Broadband Router WRT54G v.6Problem:  Can conntect to in-house network, but not to Internet... won't recognize that there are Internet connections available.  No Internet access.RESULTS OF DIAGNOSTIC: Windows can't communicate with the device or resource (primary DNS server)Windows can't communicate with the device or resource (primary DNS server)The device or resource is not responding to requests.Detected  The device or resource is not responding to requests.  Diagnostics Information (Network Adapter)Details about network adapter diagnosis:  Network adapter Local Area Connection driver information: Description . . . . . . . . . . : Intel(R) 82579V Gigabit Network ConnectionManufacturer . . . . . . . . . : IntelProvider . . . . . . . . . . . : IntelVersion . . . . . . . . . . . : File Name . . . . . . . . . : C:\windows\INF\oem11.infInf File Date . . . . . . . . . : Monday, September 20, 2010 4:09:14 PMSection Name . . . . . . . . . : E1503.6.1.1Hardware ID . . . . . . . . . . : pci\ven_8086&dev_1503Instance Status Flags . . . . . : 0x180200aDevice Manager Status Code . . : 0IfType . . . . . . . . . . . . : 6Physical Media Type . . . . . . : 14  Windows Version:6.1Architecture:amd64  

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i have a laptop with wireless connectivity to a belking 54g router and a dell that is hardwired to one of the ports of the same router. when both pc's are connected, one or the other has a marked downturn in speed of connection. when i was sold the product i was told it would do both jobs at a reasonable connection rate. i do know that the isp connection isn't a problem, because as stated before, this only occurs when both pc's are, i am a novice at this so i may have some settings not quite right (or dead wrong), but as i can connect with both i would like anyone's advice as to what might be slowing it down, or do i have to live with using one or the other.

Answer:hardwired and wireless

Unless one of the computers is busy downloading a large file while you use the other, you should not notice any significant reduction in speed. Simply having more than one computer connected to the router shouldn't make any difference and with two computers "web browsing" there shouldn't be a noticeable slowdown.Try performing a "hard reset" of the router back to factory default settings and then configure it again from scratch. If the problem persists and the router is new, consider having it replaced because that isn't normal behaviour.

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Im moving into my new home in a few weeks and Im not sure what to do about the interenet. I am going to have around 6-7 computers on the network. I would like to go wireless just so I dont have to hardwire the place and tear down drywall. I will only be transfering big files from a few of the computers but they will be on 2 floors. I will be using a max of 3-4 computers at a time and Im worried about speed loss. I have a Belkin 54g router and the only wireless card I have is on the laptop and thats a 802.11a or b (not sure). I need to know what cards to get for the rest of the computers and is going wireless the best way? Thanks for any help

Answer:Hardwired or Wireless?

I always try to get a wired connection if the workstation is fixed but that is fair enough if you don't want to be ripping walls down. You could just put the cable neatly around the corners of the room etc.

I think that using the internet over the wireless on 3-4 computers at a time won't be a problem, but the speed of the transfer of the files will depend on where the computers are as it is affected by signal strength.

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Linksys PCI G Wireless Adapter has stopped working after a semester at college. The network was wired there, so my desktop was plugged into it for 3 months, but the adapter itself was safe.
It worked before I left for college, and I just got back, set everything up again, and it is detected in device manager, I enabled, disabled, reinstalled drivers after removing the old ones, and tried installing and uninstalling it.

When at college, because this is a Vista machine, I had to update my drivers that manage my wired connection, because they were not working when I first got to college. I was wondering if this may be the cause of the problem.

Answer:Wireless fine, wired fine, back to wireless, not fine.

can we see a device manager and also an xirrus screen shot
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
Direct link to the program is here

{If the above link does not work heres another link,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

A user guide is available here

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and ... Read more

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Okay I'm not too good with computers but this is my issue:
on the home network we have 2 computers hardwired to the router and then a wireless network which I use with my laptop.

Both the computers are unable to access the internet, when I go into cmd-->ipconfig both list the ethernet adapter as "media disconnected" . however I can still access the router configurations on both computers. On the router (linksys router) the internet light is lit up as are both 1 and 2 port connections (where the computers are connected). But still, no internet ("page load error")

However via the wireless network my laptop connects to the internet just fine! Can anyone help me??? thank you

oh the 2 computers are running windows xp, and my laptop has vista

thanks in advance

Answer:"Media disconnected" for 2 wired computers, wireless works fine

Pick one non-working machine and let's see if we can get that to work.
Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?

On the affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:





Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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MODEL C100:ethernet connection is fine.No wireless connection detectedNo networks detectedfirewalls are turned offwindows xp home installeddl'd latest wireless driver from lenovo(60wb04ww)dl's Lenovo 7vcx55ww Nothing works. I have only ever used the wireless feature twice since owning this computer.Yes, switch on side is in the on position ,  Makes no diffenceHave new router from Netgear.  Accessing thru cable modem, scientific atlanta.Wifes' Compac works perfect, my lenovo does not. An help would be appreciated

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Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

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I've got a new XP-Pro laptop that has both a wired and a wireless LAN connection.

At my work, we have a wired connection to the internet, plus a wireless intranet connection for our local private network.

The wired internet connection is on a 10.1.10.x scheme.

The wireless intranet connection is on a 172.x.x.x scheme.

Is it possible to set my wired ethernet adaptor to connect to the internet on the 10.1.10.x address, and set the wireless adaptor to connect to the Intranet address on the 172.x.x.x, and have both work at the same time via a browser? If so, can you talk me through doing this?


Answer:Connecting to both wireless and hardwired LAN

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Hello All:

I have the following equipment and service:
HP Pavilion G6 Laptop
Brighthouse Internet 60 Down/5 Up speed
Linksys EA2700 Router

When I have the laptop hardwired into the router, I get very very low DOWN speeds...about 8mbps,, whereas when I use wireless I am at 45mbps or faster. I have directly plugged the laptop hardwired into the cable modem and have gone above the 60mbps that I am supposed to get.

I have no clue why when hardwired and into the router I am not getting the speed I should be and I am way faster wireless. Can someone please help me try to figure this out?


Answer:Wireless Faster than Hardwired

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I am using XP. My wireless network is using the "G Wireless Modem Router3 by Belkin. It is running unsecured.

The network normally runs adequately - there are annoying moments when it just seems to freeze, but 30 seconds later it comes back to life.

Yesterday it was performing as usual (ie adequately). Today I cannot connect to the internet at all, either with IE or Mozilla (my normal browser). When I look at the network status all seems well - it is shown as connected, and the signal strength is "excellent". But the efforts to connect just time out: Mozilla says that "the connection was reset", lets you "try again", but it never connects.

I have AVAST running in fully protected mode. I decided to run Malwarebytes to check for anything unusual. It asked if I wanted to update the virus database - I agreed - it then hung, presumably because it could not make its connection! I ran it again, this time refusing to do the update, and it completed a Quick Scan reporting no problems found.

I disconnected from my network, and connected to a neighbour's unsecured network, and everything worked fine.

I switched my router off and on and tried my network again - same problem.

I tried doing a "repair" on the connection (by right clicking on the taskbar icon) - this operation rarely seems to complete normally on my computer. It frequently times out with a message like "unable to connect", but when you then examine t... Read more

Answer:My wireless network has failed - neighbour's network works fine

When you rebooted your router, did you unplug every wire from it, for atleast 30 seconds?

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I have recently bought a D-Link DWL-922 Wireless Kit, which I have set up with my cable modem (Motorola Surfboard SB5100i) on my Dell Inspiron 5150.

I have no base PC so the router is just connected directly to the modem. The signal strength shows as excellent but it only connects wirelessly to the network very occasionally and sometimes not at all.

I have configured the wireless connection through the site as recommended. I donít know what to try in order to see if itís set up properly. I also read that portable phones can sometimes cause problems so I took out the batteries for a short period but the same problem occurred. I am running on XP. I have also ensured that my network channel is different to the other ones I am picking up (three other ones, all at a very low signal).

Could anyone please assist? Please could anybody replying use simple non techie terms where possible?! I am a wee bit clueless when it comes to these things, thanks.

Answer:Wireless Router Only Occasionally Works

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Our home school's having trouble attaching a wireless router to my XP PC's ethernet port.

Our donated vintage Macs and XP machines are tied to the internet via a cable box's wireless router. Works just fine. Now I wish to boost the signal to a building beyond the local area by attaching a wireless router to a Dell 260 running XP. This router's IP is (ON) and (OFF), and I've spent hours with the Connection Wizard thing on XP trying to create a ethernet path to the router but I can't find a configuration that states an ethernet path or channel. The modem lights normally and other machines can pick up and connect with its signal but there's no real transmission, the receiver machines getting:

Firefox can't find the server at
Check the address for typing errors such as instead of
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Ironically, the router works just great on the Macs, which has both Airport on to receive signals from a cable TV wireless router and also has its shared Ethernet connection on, and the ethernet side requires no IP configuration like it seems you must on the XP's internet connection page. The router in question just plugs in the Mac and transmits just fine. I... Read more

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I have Time Warner Cable and Live in the Southern California Area where they have just upgraded to fiber optic speeds for free. With new speeds came a new router/modem combo. My Internet via Ethernet cable worked perfectly fine until the new modem/router was installed with new speeds. Wireless works all the time with no issues. My LAN however is intermittent. Via windows 8 it never says I am disconnected form the internet but web pages won't load (this happens at random times, every 20-30 mins or so). If i have lets say a skype call going and I am browsing the web, my skype call would still continue without interruption and but my web pages won't load at random times. So I'll get web browsing for approx 30 mins or so and go without it for about 2-3 minutes and most programs/games requiring internet access does not work during the downtime.

I am no networking genius so i'd appreciate if you can explain any possible solutions as if it was for dummies.

What I've tried-
Modem/Router Hard reset.
New Ethernet Cables
DNS changes on primary secondary and tertiary ip addresses

Modem/Router Combo-
Arris DG1670A

I5 Ivy Bridge 3570k
Corsair Vengeance 1x8gb 1600 Ram
Antec EA750 powersupply
R9 290X Video Card

Answer:New Router/Modem. Wireless works Lan goes on/off

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Probably this is something simple in IE7 options/settings but I failed to figure it out.

This is happening on my desktop (am writing this on my laptop). It's failing to connect, with the exception being "secure" sites - https://....

Email is working fine.


PS this happened after we did Microsoft livecare free scan and implemented corrective actions (malware/virus deletions); it then prompted us to reboot, then indicated new Windows updates to install, and then it prompted us to re-install IE7

Answer:Solved: IE7 fails to connect to sites with http, works in https; email works fine

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I have 3PCs harwired to a Netgear DG834G and one IBM laptop via wireless. Each one can only see some of the other's shared files, and the computer names on Netwrok Places seem unstable. I have just tried to add a new wireless laptop, run network wizard, got the right workgroup and can get to the internet but can't see shared files on other computers.Any ideas - is set up new network different for a wireless than a PC, should I re run on all machines??

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I am unable to update my Netgear Router as when I hard wire it to the ethernet port the speed is too low to make a connection. Yet I get a decent speed by wireless use of the the router. Is tehre anyway I can improve the ethernet connection?

Answer:Hardwired= 100Mbps Wireless= 270 Mbps

1. Why do you want to update it if its working?2. Speed too low to make a connection? What do you mean by this? Assuming the ethernet port on the computer and the port on the router are both working and your connecting ethernet cable is at least cat5 standard and not hundreds of meters long, connection should be no problem. What exactly are you getting? (in terms of messages that make you think the speed is too low). Are your ip settings correct 9ie, set on the computer to pick up ip address automatically).3. Did it ever work ok/how did you set the router up in the first place?

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I have a dell inspiron 1545 with windows vista. Sometimes at coffee shops I cannot connect to the internet. It says that I have local access only. This also has happened when I use my hardwire internet connection. Then at times it does work on the same network. It is not a network problem as I can connect with my iphone or other devices.

I saw a previous post that said to do a "ip config /all". Here is my info:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\jbedtely>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : jbedtely-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-22-5F-8D-DC-1A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e91a:7c41:575:9ff7%12(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Wednesday, July 25, 2012 12:21:37 AM
Lease Expires . . . . . . . . . . : Thursday, July 26, 2012 12:21:37 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . ... Read more

Answer:Cannot connect to certain wireless and hardwired networks

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Hi all

I'm hoping someone can help. Just lately one of my laptops will not connect to the Internet, it is a Sony netbook (Windows XP) for the reason of it being small I don't use it much at home just when I go away.

Problem is: Sony Laptop will connect wirelessly to my network, but as soon as I open a browser it shows this page cannot be displayed (Internet Explorer) and Problem with loading page (Firefox). When I try to update my antivirus software it fails the update, now if I hard wire the laptop to my network I still get the same errors with the browsers but I can update my antivirus (Strange). When I look at the activity of the LAN status there is around 100 packets being sent and only 23 packets being received which I know is not right.

I also have a desktop computer Windows XP and a Windows Vista laptop connected to the network and have no problems so it is just the netbook.

I have checked all DHCP settings and all is o.k. I have tried deleting the wireless adapter in Device manager and letting it re-install again no joy. Now I am starting to think I am missing something really simple.

Thanks in advance for all help.

Answer:Wireless Lan and Hardwired Lan working but no Internet

Sounds like it could possibly be a dns issue. Best way to test this is find out the public ip of a website (Google = Type that ip address into your web browser and if it connects then you have your problem. Updates for av and gaming servers etc normally use an ip address to connect so dns isnt really required, hence you can update av etc.

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I have a Dell Inspiron 8200 laptop running windows x p home edition version 2002 service pack 1 with a mobile intel pentium processor, 4 - M CPU 1.80GHz, 789 MHz with 512MB of RAM. Under device manager there are no notices notifications that indicate anything is wrong. I have a 2 wire modem and a netgear N150 wireless usb adapter. I use to use a linksys wireless card and I had no problem getting connected. But now I cannot get connected no matter what I do, can anybody suggest a solution.

Answer:Hardwired or wireless adapter still cannot connect

Shut down and reboot the whole network from the modem through comps letting each sync before booting the next.
Try a different USB port.
Try uninstalling both adapters (wired and wireless) from Device Manager and rebooting and letting drivers reload on boot up.
Remove Netgear software/drivers and completely reinstall.
Look for updated drivers for both adapters and install if newer drivers are available.

Let us know what happens.

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I have a Netgear wgr614v6 router. Currently, I am using an AirportExpress for my macbook, printer and inspiron 1545. I want to switch to the Netgear because it has more ports and it is compatible with my Netgear gaming adapter.

So I go through the setup process (I am setting it up on the MacBook) and it works fine while connected via ethernet cable to the mac. However, when using it wireless, it shows up in the network preferences area with a green light that says connected, but web pages do not load. It looks like they are going to, but it just says loading forever. I have the WPA security enabled and the device access list disabled. I am very new to networking and even fairly new to macs. I still cannot figure out the problem here. Any help would be much appreciated.

Answer:Netgear router works while wired, but not wireless

Can't help you much with MAC, but standard operating procedure is to get the wireless working with no security first. Then enable the WPA-PSK and try to reconnect.

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For a very long time, I had a Linksys Wireless-G Broadband Router with Speedbooster, and several months ago, it didn't seem to work as well in my home. While the wired router connection to my tower PC (running Windows XP) worked just fine, I would get 1-2 min. spurts of wireless connectivity to my PC laptop running Windows 7. This naturally was very irritating to have the connection come and go.

So, I decided that I would swap it out with the Linksys E1200 Wireless-N300 router.

I set up the new router and named my network the same name as it had been before. The wired router connection to my tower PC (running Windows XP) still works just fine. I also can use the wireless on my iPhone without issue.

However, on my PC laptop running Windows 7, I no longer can connect. It says I am connected when the laptop first boots up, but then I no longer have connection. The very first day I installed the new router, I had 10-15 min. spurts of it working on the laptop, but since that day, I cannot get it to work at all.

My family is visiting, and my mom's netbook which has Windows XP cannot get the connection either. It, too, said that she was connected to the network, but it also dropped the connection.

I'm almost wondering if the problem is with Bright House instead of the router, but if it were, then why would I be able to connect to the network with my iPhone OK?

I have powered off and on the router several times, and that may work for a little... Read more

Answer:Wireless router works with iPhone but not laptop

If you named your network the exact same SSID with the same password, has your mom's netbook been on the old network before?

I would go into each computer's wireless network settings, view the wireless networks it has saved, delete yours off the list. Then look at the available wireless networks, find yours and establish the connection again.

If the Win 7 computer never has worked consistently on any wireless connection, there is some troubleshooting to do with the computer. First would be to redo the connection as instructed above and see if that gives you any connection at all.

If it connects but is still intermittent, check that the network adapter drivers are updated. Can you connect via ethernet cable to the router? Will it stay connected for more than a few minutes when it is wired?

I would be curious how those steps go before recommending further things to try.

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XP pro
Netgear dg834gt modem/router.

I can only connect to router login and internet wirelessly, lucky me that netgear has an unsecured wireless network installed into router by default. Phew.

Cannot browse to router config or internet with wired lan connection.

All lights on. power, wireless, lan 1


Dont dial a connection in IE.
deleted files in ie
any ideas plz plz plz?

Answer:cannot access router login with lan. wireless works

You may need to check your TCP/IP settings in Network Connections for your wired ethernet controller, ensure that it has a static IP address in the same range as the router and that the subnet mask is the same. Then you will be able to assign the router a new IP address.


Edit: The router will have its own default IP and Subnet (Check the docs which came with it)

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