Computer Support Forum

Jerky email scrolling

Question: Jerky email scrolling

My expertise is beginner. When I am scrolling down any message, I can't get smooth scrolling; each time I click on the down arrow, there is a jerk; If I click 5 times, I get 5 concurrent jerks. there may be a simple solution, but I don't knopw it. Can someone please help? Thanks

Relevance 100%
Preferred Solution: Jerky email scrolling

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Jerky email scrolling

Perhaps check the smoothe scrolling settings.

2 more replies
Relevance 67.24%
Question: Jerky Scrolling

I reinstalled xp and now when I scroll it is not smooth. The page jerks along. I tried searching on the net and it said uncheck smooth scrolling - that didn't work. Again searching the net I found it might be in my device manager. I found Video controller vga vcompatible not installed - no driver found I guess. I am not a computer whiz so I am really stuck. Are the two things related? How do I go back to smooth scrolling and how do I find a driver for that uninstalled Video Controller? Or how do I install the controller? Any help would be appreciated. Thank You.

Answer:Jerky Scrolling

You need display drivers :)

what graphics card do you have, if you dont know what machine do you have?

7 more replies
Relevance 67.24%

Ok, onto my second issue.

The computer i'm fixing (3ghz Intel, 512mb Ram) has had scrolling issues before and after the format. It is the same on firefox or IE in that whenever you scroll down a page using either the mouse or the keyboard, it jerks heavily, as if it's loading the whole page again every second.

The mouse is a wired old Logitech model.

Answer:Jerky web scrolling


Have you installed a video driver?

3 more replies
Relevance 67.24%
Question: Jerky Scrolling

What causes my screen to jerk when scrolling? I have a new wireless mouse and keyboard and have updated all the drivers. I am running Windows 7 and have a Netgear router. TIA

Answer:Jerky Scrolling

6 more replies
Relevance 67.24%
Question: Jerky scrolling

I have smooth scrolling enabled on my XP, but pictures on this part of my site cause 'jerky' scrolling click hereIs the resolution too high that is causing this, please?

Answer:Jerky scrolling

by the images - your CPU is having a hard time handling all that data as the images move up and down the screen.

10 more replies
Relevance 67.24%
Question: Jerky Scrolling

For the past few months my ability to scroll smmothly on the screen has gone and it scrolls, stops, continues, stops etc. Also, when I stream sound through it does the same, the speach breaks off at regular interviews and then resumes. I have Windows 2000 and have a 576kbps broadband connection. Can anybody tell me why this may be and if there is a simple solution. (It needs to be simple!!). I would appreciate any suggestions.Thanks.

Answer:Jerky Scrolling

cleaning the rollers by removing the circular disk & ball from under the mouse ? Dirt can build up and cause this. If you have optical er then not.Check drivers, disk clean-up do you programmes open ok ?

2 more replies
Relevance 67.24%
Question: Scrolling is jerky

I recently downloaded Jing. I used it once, didn't like it and removed it. Since that time I've been troubled with an issue with the screen only when I scroll. Instead of it moving up or down smoothly, it gives the appearance of "refreshing" itself each time. It's unusual, hard on the eyes, and probably shouldn't do that! I've checked mouse settings, screen resolution and can't find a fix!

More replies
Relevance 67.24%
Question: Jerky Scrolling.

When I scroll on any webpage it does not scroll smoothly. It jerks like it's freezing up or going really slow. I don't know why it does this and it is very annoying....

It jerks and goes slow when watching videos on the internet, too. Does anyone know how I could fix this and why it does this? Your help will be much appreciated.....

( it does not help to restore the system either )

Answer:Jerky Scrolling.

What are the system specifications?
If it's a store bought computer the make and model will help out also.

1 more replies
Relevance 67.24%
Question: Jerky Scrolling

Can anyone help with my scrolling problem in Firefox 1.0.6? Instead of smoothly scrolling as I arrow down or use the mouse wheel, the screen moves in jumps as if it's refreshing each view (or something!) I only have this problem with the browser. Everything else scrolls OK. I did a HijackThis scan and here is the result:

Edit by bjgarrick: Unrequested, Inline HJT log removed!
Can anyone see what might be gumming up the works? Any help would be appreciated - it's driving me nuts!

Answer:Jerky Scrolling

If you believe the problem may be malware realted then:

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

Downloading, Installing, and Running HijackThis

Otherwise, have you uninstalled and installed Firefox 1.0.7 to see if that fixes your problem.

2 more replies
Relevance 67.24%
Question: Jerky scrolling

This problem just started after reinstalling XP Pro. I get a jerky scroll, it jumps instead of a smooth scroll. What has caused the change? What can I do to correct it?

Answer:Jerky scrolling

6 more replies
Relevance 67.24%
Question: jerky scrolling

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 32 bit
Processor: AMD Athlon(tm) X2 Dual-Core QL-65, x64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 2813 Mb
Graphics Card: ATI Radeon 3100 Graphics , 256 Mb
Hard Drives: C: Total - 228017 MB, Free - 177498 MB;
Motherboard: TOSHIBA, Portable PC, Base Board Version, None
Antivirus: Webroot AntiVirus with AntiSpyware, Updated and Enabled .....I uninstalled IE9 and solved most of my problems but now having scrolling problems its jerky on both the mouse pad and the up and down buttons. I ran a performance scan an everything was nonmil. No viruses found computer is fine. please help with jerky scrolling. Thank You... ​

Answer:jerky scrolling

Check that you have the latest/greatest video driver.

3 more replies
Relevance 66.83%

When I go to some websites and attempt to scroll up or down, the page moves only click by click, not smoothly. For example, if I click the scroll bar 5 times, the page will jump a short distance 5 times in sequence. How can I return to smooooooth scrolling?

Answer:Scrolling is jerky, not smooth

Has the website finished loading when this happens?

3 more replies
Relevance 66.83%


Had no idea where to post this question, it kind of lands in a grey area, but seeing as my O/S is XP, thought this would be the most suitable place to start.

I have just performed a clean install, and am in the process of adding, all my AV, and program software. I have however noticed, that when I scroll with my mouse wheel, down the page, it kind of ripples rather than smoothly scrolling.

Have I maybe set my screen up at the wrong resolution? I didn't install any monitor drivers during the install, cos hey, the monitor is working after all. Could something be missing though?

It's not a major issue, but I would like to iron out all these little niggles early on to keep things working tip top.
Please feel free to suggest if this post would be better served in a browser area of the forum, or anywhere else for that matter.


Answer:Jerky browser scrolling.

Did you install the driver for your video card (and did you obtain it from the oem website)?

Also, please open device manager - any yellow or red symbols?

12 more replies
Relevance 66.83%

I'm noticing a weird annoyance when using the mousewheel to scroll in IE7. It jerks about 20 pixels every second for about 5 or 6 times. I think it has to do with the fact that I'm using a Logitech Wireless Mouse but I'm not sure. Has anyone else notice this problem and if so know of a way to fix it?

Answer:Jerky Scrolling when using Mousewheel in IE7

it maybe IE7 itself. it is still in BETA. may want to check the discussion boards on the following link. someone may have reported that type of problem.

1 more replies
Relevance 66.83%

I discovered that my screen was really laggy and jerky on my Lumia 1520. Glad to say its only for certain apps like facebook or WPcentral for instance. Do a Lumia review on the web through problems...even open this thread up in a web browser (3 ... In the right bottom corner of this page) scroll now and no lagging. Not a phone problem. But an app problem

Answer:Jerky screen scrolling

Originally Posted by switch side method I discovered that my screen was really laggy and jerky on my Lumia 1520. Glad to say its only for certain apps like facebook or WPcentral for instance. Do a Lumia review on the web through problems...even open this thread up in a web browser (3 ... In the right bottom corner of this page) scroll now and no lagging. Not a phone problem. But an app problem This is a part of the swipe/tap bug that many 1520 users are experiencing. And yes it is only with certain apps. :)

3 more replies
Relevance 66.83%

Is may be just me but scrolling up and down through posts in this forum seems slow and jerky compared to eight forums.

If I press the arrow keys to scroll up and down then it scrolls a bit, pauses for a split second and then carries on a bit more before pausing again. Is this just me or is it some design to make it work better on phones or something?

I tried different themes but it is the same.

Answer:Scrolling seems slow and jerky

It may be specific to your system. I don't have this problem. Try another browser.

25 more replies
Relevance 66.83%

Please help. I tried this under security but maybe it should have been here. I've check out several boards and seen problems close to mine but the fixes don't work. This started a couple months ago about the time I upgraded Netscape but I can't swear that has anything to do with it. I've always used Netscape because it runs faster for me. When I scroll it is either very slow or it stops for a few seconds and then jerks to catch up. Typing does the same thing. I will type several words before they all of a sudden show up on the screen. All this is happens about half the time. I've noticed even when I play Hoyle card games it sometimes is jerkly. I am mostly looking around Ebay so I don't know if that has anything to do with it. I absolutely never open emails with attachments or click on anything in an email. I use Norton Systemworks, Norton Firewall and I've recently used AdAware and CWShredder. I had a tech person "tune up" my computer, rid of temp. files, defragged, antivirus, etc. My computer is only 1 1/2 yrs. old. Please help me and keep in mind I know more about the Internet than I do the computer itself. This has taken all the joy out of being on line.

Answer:Jerky Scrolling & Typing

7 more replies
Relevance 66.83%

If anyone having a jerky/stuttering/lagging when scrolling a webpage in Firefox, here's a fix.

Type in "about:config" in Firefox (address bar) and enter general.smoothScroll under filter. Double click on general.smoothScroll to set it to true.

Or else just install add-on smoothwheel.

I don't understand why they didn't set it to smooth scrolling to true in the first place. First I thought Firefox 3.5.1 was buggy and lagging when tryng to scroll but found out that my IE8 scrolling was very smooth.

Answer:Firefox Jerky Scrolling

Wow, thanks

8 more replies
Relevance 66.01%

I have had my chromebook less than two weeks, I was loving it but the last two days it has driven me crazy.The scrolling is jerky and freezes for about five to ten seconds, it does this constantly seconds apart.I am using a mouse but it was fine for the 10 or 11 days before this started. I tried using the pad but it still does it.I found on another forum someone with the same problem and they were told to check the apps and extensions added. I have added no new ones, I even took out a few of the exsiting apps I just won't need, but it still does it.It also said to log out and go in as a guest, I tried this and it was much better.My chromebook is an Acer, model cb3-111-c4gd.If anyone has any clues or help it would be much appreciated. Thank you.

Go to Solution.

Answer:Chromebook scrolling jerky and hesitates

Hi croths,
So the step of logging into the Guest account is a great first step. The idea behind is that you wouldn't have any of your personal applications or settings loaded, and can isolate if the issue is related to the software (operating system or hardware). Considering it was better, but not perfect(?) the next step would be do a 'power wash' which will rebuild the OS and let you start over. It's quick and takes just a couple of minutes, but if you have personal data you want to save, you'll need to back that up first.
Here are steps to do a powerwash:
Next step would be to do a full system recovery, you can download an OS onto a flashdrive and install it onto your Chromebook. Here are steps:
Finally, if you're still having trouble I would suggest contacting support as it may be a hardware issue we need to address for you.
Hope this helps,Cory

4 more replies
Relevance 66.01%

I have recently reinstalled XP but each time I use the scroll wheel on my mouse, in any application, horizontal lines come down the screen and the page goes up in a wobbly fashion. The arrow pointer also becomes jerky. I have defragged and also used WinSpeedup without success. Advice would be nice.

Answer:Jerky scrolling when moving page up or down

You must reload your graphics driver.

5 more replies
Relevance 66.01%

Hello there folks today I got a lovely new white Lumia 1320 which is all great and working well. Except for one thing. In Instagram,WP Central and a little bit in Facebook app when scrolling it jerks alot. It also does it slightly in 6 Tag. Is this a known issue and if so will it be fixed as its driving me mad in an otherwise great device. Is there any temp fix for it?? Never experienced this on WP before. Thanks

Answer:Lumia 1320 jerky scrolling

Check your ease of access settings. See if 'Screen Magnifier' is turned on. If it is, turn it off. It causes jerky scrolling on my Lumia 820, and my friends Windows Phones.

54 more replies
Relevance 66.01%

Running Win.Xp Pro 64 - Page scrolling is slow and jerky especially on IE.
Looked at all the usual answers from Mouse to smooth scrolling, but fix eludes me. Where am I going wrong, more detail available if needed.

Answer:Page Scrolling slow and jerky

Hi Peter,


Running Win.Xp Pro 64

I take it that all of your drivers are up to date. Getting drivers for XP x64 can be a bit of a nightmare due to lack of support for x64 XP. There is better support for 64bit OS in Vista and above.

Can you post your full specs. Download and run Speccy for me. Once the program has gathered the required information, go to the top of the Speccy window and do File>Publish Snapshot. Click Yes when prompted. Now copy and paste the URL address that it gives you to your next post.

When did you first notice the issue?

2 more replies
Relevance 66.01%

I need help with this problem, when I scroll I have very little control of the screen, besides jerking when scrolling the page will jump from top to bottom without me touching the mouse. I am using a Logitech Marble mouse and Have used this type for years with no problem. I use Firefox. Any help to solve this problem will be appreciated. Thanks

More replies
Relevance 66.01%

Can anyone tell me why when i try moving web pages up or down with the slider bar the page moves very jerky as tho its refreshing itself its only just started in the last week

More replies
Relevance 66.01%

I have had my chromebook less than two weeks, I was loving it but the last two days it has driven me crazy.The scrolling is jerky and freezes for about five to ten seconds, it does this constantly seconds apart.I am using a mouse but it was fine for the 10 or 11 days before this started. I tried using the pad but it still does it.I found on another forum someone with the same problem and they were told to check the apps and extensions added. I have added no new ones, I even took out a few of the exsiting apps I just won't need, but it still does it.It also said to log out and go in as a guest, I tried this and it was much better.My chromebook is an Acer, model cb3-111-c4gd.If anyone has any clues or help it would be much appreciated. Thank you.


Go to Solution.

Answer:Chromebook scrolling jerky and hesitates

Hi croths,
So the step of logging into the Guest account is a great first step. The idea behind is that you wouldn't have any of your personal applications or settings loaded, and can isolate if the issue is related to the software (operating system or hardware). Considering it was better, but not perfect(?) the next step would be do a 'power wash' which will rebuild the OS and let you start over. It's quick and takes just a couple of minutes, but if you have personal data you want to save, you'll need to back that up first.
Here are steps to do a powerwash:
Next step would be to do a full system recovery, you can download an OS onto a flashdrive and install it onto your Chromebook. Here are steps:
Finally, if you're still having trouble I would suggest contacting support as it may be a hardware issue we need to address for you.
Hope this helps,Cory

4 more replies
Relevance 66.01%

Ok i decided to get rid of my dell 1.8ghz 2gb ram 80gb hdd laptop and bought:

A hp compaq 2.0ghz core2duo, 3gb ram, 320gb hdd just to 'have the best' and now i wish i didnt 'downGrade'. Other specs inc: IE7, xp pro sp3.

Right issue is: Whereever there is a scrolling box or webpage, for instance if i google something then scroll from top to bottom it will be smooth till about half way then it will jerk and be delayed for a second or 2. Its not webpage specific it will happen even if i goto say internet options then advanced tab and scroll on that it will jerk. On the odd occasion it will be SO BAD it looks as if my vga card drivers are not installed.Also if i click something then start typing it will not pickup the first letters/numbers i type, this is also frustrating as if im typing a password it wont pick up the first digits and i have to start again. Also when highligting text it again wont highlight it all it will pause/stop for a second or 2 before highlighting what i want it to. To solve the issue with no luck ive tried the following:

Update my radeon hd 3200 drivers
reformat laptop (xp pro sp3)
Install all drivers possible
control panal>mouse>wheel>1 as following amount of lines per time
control panel>internet options>advanced>uncheck smooth scrolling
control panel>internet options>advanced>uncheck enable visual styles

Now i am stuck on what to do on how to solve this annoying issue, im on the verge of selling up and going ba... Read more

Answer:Jerky/slow scrolling in xp HELP ME SOLVE PLEASE


problem with the graphics card running on 2d on XP

Download this
For anyone with problem

1 more replies
Relevance 65.19%

Okay, so my computer is a compaq hp professional. And It's a hand me down but we did get a reboot cd.
A week ago, my computer got a HUGE malware infection and I had to reboot the whole computer. So it's nice and clean now.

But the problem is when I'm on IE or FF, the scrolling is veryveryvery jerky and I took off the smooth scrolling so it would be faster. I even upgraded it. So I'm running on IE7 and FF 3.
Even making the windows smaller and moving them across the screen is jerky.
Help for that, please.

Another thing is that the speakers will not work. And I thought it was just the speakers at first so I tried headphones but that didn't work either. I tried going to the Start -> Accessories -> Volume Control because there was no speaker icon.
And I got this message;
There are no active mixer devices available. To install mixer devices, go to the Control Panel, click Printers and Other Hardware, and then click Add Hardware.

And so I followed the directions but I couldn't find that Printers and Other Hardware folder.
So I looked it up online and some suggested to go to the Sounds, Audios, etc folder and make sure it's on speaker. (or something like that)
But in the Audio tab, everything was grayed out.
Please help on that too.

Answer:Jerky Scrolling, No sound from speakers or headphones.

After you reinstalled Windows, did you install video and sound drivers?It sounds like you didn't. The video driver will get rid of the jerky scrolling.Audio drivers will restore sound. Do you have any other cd's for the computer other than the one you mentioned? Your drivers may be on it. If you don't have cd you will have to download the drivers from HP.You can search for the drivers you need at HP support.If you have any problems finding the correct drivers, please post back and let us know the make and model of your computer.

5 more replies
Relevance 65.19%

Hi everyone!

I've got a problem with Internet Explorer (who doesn't?). I have a wheel mouse and when I use it to go up and down a page, it used to scroll smooth as silk, but now the screen jerks and lags. Its really annoying. Only been doing it a couple of days. I just upgraded from 128mb to 256mb, and it still does it. This also happens in text documents.

Also, when I open new windows, or when pages load with new windows, they don't pop up anymore, they minimize to the bottom of the screen and I have to right click+maximize to bring it up. About one out of every 10 or so times, they won't come up at all. I can't figure out what is causing this at all.

The first problem might just be some setting with the mouse. I went into Control Panel/Mouse and played around with the number of lines (the default is 3) but it didn't help.

Any suggestions? Both of these problems seemed to have started at the exact same time (about 4 days ago).

I have an HP Pavilion 7960
256 RAM
1.3 ghz
Windows XP Pro

Thanks everyone

Answer:IE 5 prob - scrolling is jerky, windows won't maximize

Sounds like you have adware/spyware in there somewhere.

First Delete Temp files, Cookies and offline content.To do this,
Open Internet Explorer/Tools/Internet Options/delete cookies/delete files
select off-line content/clear history.
Download cwshredder from here

Close all browser windows (including minimized windows)
Run cwshredder

When it is finished Reboot your computer.

Download Adaware from here

Go here

Make sure you select "Check for updates now" and get the latest reference files.

Run Adaware and hit the Scan now button, make sure Activate indepth scan is selected and then
hit next. After the scan has completed delete everything it finds.

Restart your computer.

Then Download Spybot search & destroy from here. Read the instructions while you're there.

Install the program (Close all browser windows) and run it.

Before scanning press "Online" and "Search for Updates"

Put a check mark at and install all updates.

Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds in red.

Restart your computer.

Download "Hijack this" from here
Once you have unzipped it and have it running, Hit the scan button, when the scan is finished the button will change to a save log button, click it and then ... Read more

1 more replies
Relevance 65.19%


My computer crashed after a power outage and I had to replace the power supply (same specs as original, but with quieter fan).

I have the HP Pavilion a1630n ('rents don't trust me to build a computer ).

It has 2 gigabytes of RAM and even my very lacking 512 MB laptop doesn't have this issue. I would truly appreciate any help that could be given.

Answer:VERY (!) slow scrolling and jerky window movement.

What brand and spec is the power supply you put in?

3 more replies
Relevance 65.19%

Hey there, ive just reinstalled xp after a bad virus and now its jerking when scrolling. Ive searched the net and had no luck, my machine is custom made so all I know is the mother board is an ASUS M2A - VM HDMI. any help would be great thanks.

Answer:Jerky scrolling in windows and internet explorer

Sounds like you don't have the proper driver for the video adapter. You can obtain this from the manufacturer.

2 more replies
Relevance 54.12%

Hi,My computer has been irritating me for months with laggy typing, when I close programs they do not disappear from the bottom bar quickly, when I try to play Spider Solitaire, the cards deal and move jerkily.I scan with NOD32 daily (NOD32 is updated daily). I used to run a paid up version of Counter Spy but have removed it because I don't like the program. I also run a paid up version of The Ultimate Trouble Shooter (like SiSoft Sandra) but can discern nothing in the process descriptions that looks out of place.I followed the Hijackthis routine to the letter and saved the log which I am posting. I didn't post it at the time as I have never used a forum before and got a little nervous about it all....*sigh*After I did the Grinler/Hijackthis routine, the computer ran well but now it has gone bad again so I have to do something to preserve my sanity.I did install Zone Alarm but have not used it for a couple of weeks as I never seem to be able to manage personal firewalls very well. While I was running Zone Alarm the computer was fine and now it is not so I guess that tells me something.Anyway, this is my HijackThis log file from a couple of weeks ago. I have compared all the numbers to the numbers in the HijackThis tutorial and cannot see anything suspicious. Maybe somebody else can help. Thankyou.Logfile of HijackThis v1.99.1Scan saved at 8:26:41 PM, on 29/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:&#... Read more

Answer:My Computer Is Jerky, Typing Laggy, Spider Solitaire Jerky

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. I apologize for the delay getting to your log, the helpers here are very busy.I don't find any indication of malware in your log. It sounds like you may have a hardware problem, possibly bad memory. You may want to post a new thread in the hardware forum.

2 more replies
Relevance 49.61%

How can I view e-mail in the Windows 10 Mobile mail app the same as in my iPhone? Currently, I have to scroll left and right to read practically any mail sent on my Lumia 950 but on the iPhone, it is formatted perfectly within the confines of my screen...??? Thanks for any help you can provide.

Answer:How Do I View Email Without Scrolling?

This is a known problem in Windows 10 mobile.
It's possible to tap on the screen when an opened e-mail renders incorrectly.
This will tighten the viewed screen somewhat yet not completely.
I usually try to pinch in the screen so the content won't be larger than the screen.
Also holding the phone in landscape may force a proper resize.
This is very annoying and we're hoping for the best as far as a fix.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

more replies
Relevance 49.2%

The scroll bars at side of pages, be they Word, email (uses word) or explorer start jumping up and down for no reason and render programmes unuseable. Its settled just for the moment. Going back to basics, PSU giving steady o/p volts - have checked for over-heating - fans all working - PC clean out, but fact that has just stopped is a coincidence because it started again briefly a few moments ago. Has anyone any ideas please......before it goes unstable again. Many thanks.

Answer:both email and explorer scrolling becomes unstable

it transpired to be low battery level in remote keyboard.

1 more replies
Relevance 43.87%

T400, internal Ultranav, external Ultranav USB Keyboard.Installed a new Windows 7 64bit SP1 Version on my T400.Installed UltraNav driver AND Ultranav Utility.After first reboot, driver works fine, scrolling works fine, 2 Tabs (for Unav internal and external USB) in Mouse Config.After second reboot, no scrolling, not more UNAV Tabs in Mouse Config, just the standard synaptics ones. Need my unav scrolling, Need help and ideas on how to solve this issue. 

Answer:Scrolling with Ultranav int+ext / Scrolling stops working after Reboot (T400 Win7 64bit)

When it stops working, look in Processes under Task Manager (show processes from all users) for the following three programs:- SynTPEnh.exe- SynTPHelper.exe- SynTPLpr.rexe

1 more replies
Relevance 42.64%

Hi. I have a Dell Inspiron 14. 2Gb Memory Core2Duo.

I can;t scroll Sideways but I can going up and down.

Thanks in advance.

Answer:Dell Touchpad not scrolling Sideways. But scrolling Up & Down

On both my Acer aspire one netbook (synaptics) and my Lenovo notebook (alps) I need to tab twice on the lower edge of the touchpad (to gain its attention?!?) and then it will scroll. Beyond that I believe you need to take a walk on the Dell support web site. There are number of 14xx models so you need to follow the steps there to find the freshest driver for your particular model. On both of mine the newest drivers have given scrolling as well as "pinching" to re-size pages, photos etc.

1 more replies
Relevance 41%

When I operate the scroll bar, instead of a smooth scroll down or up the page, the scrolling occurs in jerks, making the page appear to "ripple". I am using windows XP. In addition, when I watch DVDs the crarity is not so good. It has only just started happening. Any ideas?

Answer:Strange scrolling or wobbling scrolling

Does this happen to the entire screen or portions of the screen (like a horzontal line), or just with the scroll bars?

2 more replies
Relevance 38.54%

I recently updated/upgraded from windows 7 to windows 10. The default mouse settings is to scroll using two fingers. I want to go back to using one finger to scroll on the right side of my mouse pad on my laptop. I have tried the settings for the mouse including the advanced settings. I clicked on device settings and then settings underneath that, which led me to a different window. When I clicked on the scrolling portion, it gave me pinch zoom and rotating.
All other forums have told me there should be a one finger scroll and two finger scroll tab under scrolling. I don't know if this is an option for 8.1, or if I am just not finding where I should be looking, but this is an issue for me.
Thank you!

Answer:How do I change my mouse settings from two touch scrolling to one touch scrolling?

Check your laptop manufacturers website for trackpad/touchpad drivers for Windows 10.
My Thinkpad in the Mouse Settings (advanced) has a section for the trackpad and I can set this so perhaps your drivers are not up to date for your device. I know a friend had to manually download those for his Dell to make that work like he wanted.

2 more replies
Relevance 37.72%
Question: jerky pc

I'm not sure if this is a software prob, but my pc has started to get jerky, by this i mean the mouse pointer as it crosses the screen it will stop for a second then carry on. This also happens when i listen to music and it now has started to stop me from burning any discs. It use to fix its self when i stopped then restarted the pc but now it is happening more and more does anyone know of anything like this. Thankyou

Answer:jerky pc

7 more replies
Relevance 37.72%
Question: Jerky dvd

Answer:Jerky dvd

I am sure someone will know this one.I have a pentium 111 700 processor with 512mb of ram but on trying to play a dvd film it runs very slow and in snatches, both sound and vision.My graphics card is Nvidia tnt 32mb. I have visited the MS website to download the correct updated driver but it is still the same. I am running windows XP.Robert Phillipart.

2 more replies
Relevance 37.72%
Question: Jerky DVD

Hi,I have an older eMachine with 256M RAM (Maxed out) running Win2K Pro.  I used to be able to play DVD movies on it using InterActual player. Awhile ago I did a system clean up, reformated the HD and reinstalled a freash Win2K on it. Ever since then, I can't play DVD on it any more. Besides from reinstalled OS and PowerDVD, hardware wise it's the same as before. I know this old dog can handle DVD since it was playing fine before. I just don't understand why it doesn't do it any more. :-? What causes the DVD to play jerky? Did I miss some configuration?MacPC

Answer:Jerky DVD

So, you used InterActual player before the OS reinstall and now you're using PowerDVD, right?  Can you reinstall InterActual and try it again?  Do you have your resolution and other display settings (monitor refresh rate, color, etc.) set the same as before the OS reinstall?  Are you usng the same video driver now as before the OS reinstall?How does the rest of your new software configuration compare to the old?  Same anti-virus?  Same firewall?  Same programs running in the background?  Etc.?Have you run Disk Cleanup since your OS reinstall?  You may have a lot of files in your Temp folder; might help to clean it out.  

3 more replies
Relevance 37.72%
Question: Jerky TV.

So I bought this Digital TV Card, loaded the drivers etc, all systems go, only all ITV/Channel 4 channels are jerky in both pictures and sound. All BBC/Sky channels are spot-on, watch TV and surf the net at the same time.Gratefull for any ideas. Thanks all.

Answer:Jerky TV.

Ether get a better arial or and more memory. You may need a better graphics card as these can be a problem with TV

3 more replies
Relevance 37.72%
Question: Jerky DVD

Hi,I have an older eMachine running Win2K pro. It has 256M of ram. It was playing DVD movie nicely for the longest time using Power DVD. Somehow, I don't know what I did, I think it was after I did a fresh reinstallation of Win 2K, it started playing very jerky    Does anyone know why?Thanks

Answer:Jerky DVD

Did you install the latest video driver after the fresh installation of Win 2K?  Does Device Manager indicate any problems?  Run dxdiag (Start, Run, and enter dxdiag), select the Display tab, and run the tests.  Any problems indicated there?

6 more replies
Relevance 37.31%

This is not a major problem, but it's something that has really been bugging me. My 3D screensavers don't have smooth animation. They are "jerky". I don't think it's a lack of ram, because it happens all the time...even after a fresh boot. Does anyone have any ideas? I've tried everything I could think of...updating my video driver, adjusting display properties, adjusting virtual memory, updating Direct X, etc. I'm running a Dell with the following:

XP home - sp1
P4 - 2.53 ghz
60 gig HD
512 ram
NVIDIA GeForce4 MX 420
21" Trinitron monitor (1998)

Answer:Jerky 3D Screensavers

I don't think it's a lack of ram, because it happens all the time...even after a fresh boot.Click to expand...

I'm not sure what this means. You always have the same amount of RAM, freshly booted or running for months at a time ;-).

This is from a review of that card. Not exactly "stellar" in it's performance:

"Overall, the Xtasy GeForce4 MX 420 isn't a stellar performer, though it's fast enough for common business applications and for light-duty game playing. In most of our tests, it couldn't reach 60 frames per second, even at 1024 by 768 resolution using 16-bit color, our lowest test resolution and color depth. Frame rates dropped considerably--by about 80 percent, on average--when testing the board's mettle at the more demanding resolution of 1600 by 1280 with 32-bit color, making games virtually unplayable. The lukewarm performance may be partially attributed to its 64MB of SDRAM--all of the other cards we tested at the same time came equipped with faster DDR SDRAM."

3 more replies
Relevance 37.31%
Question: Jerky Mouse

I have windows 10 Pro 64 bit installed and since the installation my Logitech wireless mouse is now stuttering all the time. I purchased the latest MS wireless mouse, and it to is doing the same, I can't play games let alone click on anything to start. Sometimes it works ok, then after bout 30sec it returns to the same problem. I have disabled and uninstalled HID- compliant vendor defined device and HID-compliant consumer control device, but the problem persists.
I installed the update the other day and windows 10 say's the CHARGE ON/OFF will no longer work in this version of windows 10!!! What a joke...
I have Intel Core i5-3570, 8bg ram, and GA-Z77-D3H motherboard. Never had any of these problems when using windows 8.1. Feeling like I just wasted $300A$ on an operating system that sux!
Any help would be greatly appreciated M$ are as usual as helpful as tits on a bull!!! So I may end up selling this win10 pro usb and go back to win8.1 or decide to return to Linux.

Answer:Jerky Mouse

I had this problem once and it turned out to be interference from a Powerline unit for sending my LAN signal via the mains power from the router to second PC installed in a bedroom. Unplugged the unit and everything was OK. Solved by reverting back to a wired mouse and keyboard.

10 more replies
Relevance 37.31%

I have a sidebar gadget which I used on my old system which I really liked. It's like a speed dial with the CPU round the outside and the RAM on the inside. It used to be really smooth but since I have had my new system it is really jerky. I have also reinstalled it but have had no luck. Any suggestions?

Answer:CPU/RAM Gadget jerky

Are there options to check how often it updates the graphs?

1 more replies
Relevance 37.31%
Question: Jerky video

I installed Windows 10 and everything is slightly slower but it works. The problem is videos do not play smoothly. Any suggestions?

More replies
Relevance 37.31%

Help, i needed to reformat my computer using an xp disc as unfortunately i didnt have the recovery disc supplied originally. Since reformating my computer my computer has been jerky and i cant get any sound. I have have been told i need to obtain my drivers. Im clueless to all of this as i have always had someone to sort thing out for me lol.
how do i find out what drivers i need to get for my computer and where can i get them from. Sorry if this is a stupid question to ask but i am a girl after all :D

Answer:Jerky XP after reformating.

You may need to install "video drivers" for your computer. Do you have a sticker on the front that says "ATI" or "nVidia"

If you right click "My Computer" and select manage and click "Device Manager" do you see anything under the display category with a yellow "!" ?

2 more replies
Relevance 37.31%
Question: Jerky DVD playback

I have jerky DVD playback on my laptop!

I am running a PIII 1100, 496 megs RAM and Windows XP, plus WinDVD decoder and a variety of players.

Until yesterday it was playing DVD movies perfectly, now suddenly they look really jerky.

The sound seems fine, and audio CDs play fine. It's just the video images that are bad.

Why the sudden change? Any ideas?



(I tried to send this earlier but i don't think it worked - don't penalise me if this is the second time!)

Answer:Jerky DVD playback

Good question would be what has changed since the last time you used it and it performed correctly.

Install any new software, hardware ????
Change resoloution settings for video ????
Make any changes to the dvd player?????

What about background tasks running, if you use control alt delete and end task on unnecessary tasks does the playback improve?

1 more replies
Relevance 37.31%
Question: Jerky cut-scenes

Hi everyone

I recently had to buy a new display card. The motherboard's about 4 years old and has an AGP slot. It was a mission to FIND any AGP display cards, but I got hold of a FORSA GeForce 6600 after a lot of searching. I'd never heard of this brand (from Hong Kong) but it uses the Nvida chip which kimda redeemed it!

After I installed it, I found that an adventure I'm playing (Journey to the centre of the earth) is very jerky (stop start stop start....during the cut-scenes) It does this too with my fave motor racing game "le Mans 24 hours". Makes the car look like it's filled with kangaroo petrol.

I'm sure the store is going to say there's nothing wrong wih it, but I put this down to the display card. I'm open to correcvtion. This never happened woth my old card. Does any of you kind folk have any tweaks or walkaroimds to override this jerkiness and have it play smoothly? I've tried both games on a friend's computer and it is perfect - so it's not the games.

I've tried reducing the resolution right down to 600x800, reduced colour depth to 16 bit. I "thought" it may be a sound isssue because the sound jerks in tandem to the imagery. I lowered the sound accelerarttion, but that didn't help neither. Oh yes, I installed the latest drivers off Nvidia's website but it made no difference.

Card:- Forsa GeForce 6600 with 256 megs onboard ram AGP
Windows xp hme SP2
Ram: 1 GB
Pentium 4 speed 2.... Read more

Answer:Jerky cut-scenes

6 more replies
Relevance 37.31%
Question: Jerky Mouse

I searched but could not find a solution. I was using a Microsoft Optical Mouse(wired). It was jerky so I upgraded to a Microsoft wireless laser. It is also jerky and sticky. Any ideas?

Answer:Jerky Mouse

I have had some experience with jerky mice caused by the surface you are using the mouse on. Try putting something with a texture and variegation under the mouse and see if it makes a difference.

3 more replies
Relevance 37.31%

Hi, I am having a problem with my computer. My computer is running unbelievably slow, takes 15 mins just to start up and is very jerky. My CPU usage is off the charts, with almost nothing running. I cant even play any music or movies because it skips too much. It is a HP 1.73 ghz and 504mb of ram. Please can some one help!!

Answer:Computer very jerky!

Hello David Judd

Look in Task Manager to see what is using all the CPU.
Click the column header to put the CPU usage in order of amount used.

Also check in msconfig and disable everything not needed to run at startup.
Start/Run and type in

Startup Tab
Keep the page open then go to one of the links below. They will tell you what all the entries are and whether you can disable them or not. They will also identify any malware. Disable everything which is not needed to run at start up

Read the Key at top of page. Use the Search box to check all your entries

When you reboot you will get a message saying you have started in "Selective Startup" Click "Don`t show this message again" then OK


2 more replies
Relevance 37.31%

I am playing some MP3's on my PC which I have played before without issue but now it is as if they are scratched records, jumping and missing with annoying regularity.I am using a Creative Soundblaster Live Digital 5.1 card through a set of 5 Videologic surroundsound speakers with a SubWoofer.Any suggestions?

Answer:MP3 playback 'jerky'

Would think some other program is hogging your CPU power.

1 more replies
Relevance 37.31%

I have a 4 year old 1 Ghz speed Mesh computer with a 32Mb Nvidia GeForce2 MX/MX 400 graphics card. For viewing DVDs I have the version of PowerDVD that came with the PC. Operating system is XP Home. Drivers for the graphics card are up to date (as judged by XP).There is a problem viewing some DVDs. Sound is uninterrupted, but the picture continually stops and starts, as if the graphics card can't keep up with the DVD. The strange thing is, the problem only occurs on Warner Brothers DVDs. Also; the same thing occurs on all my Warner Brothers DVDs without exception. Does anyone understand what's going on here?

Answer:Jerky DVD playback...sometimes

At a guess it seems that WB discs have a lot more data to pass.Jerky repro is usually indicative of lack of memory.Make sure that you have no programs running the B/Gthat could be closed down.A copy of Enditall -click here will help here

2 more replies
Relevance 37.31%

Until recently I have been able to watch BBC iPlayer and other TV on line. Now, however, the sound quality is good but the video is "jerky" as if there are misssing frames! I have uppdated to Adobe Flash Player 10.1 but the quality remains the same. I would be grateful for any ideas as watching catch-up progs. is becoming an eye strain.

Answer:Video on my PC is "jerky"

Could it be a java problem then.If you use java are you using the latest update for that.All old versions should be removed and only have the latest version installed.Latest hereThis looks like the latest Java update for 32 here

9 more replies
Relevance 37.31%
Question: Jerky Mouse

I have a brand new PC. The mouse occasionally just "jumps" away from the screen and to the side or corners for no reason. Sometimes the start menu opens! How can I get my mouse to behave?!TH

Answer:Jerky Mouse

more info required, make and model of mouse if known, corded/cordless and which version of windows?

2 more replies
Relevance 37.31%

I'm not sure if this is the right forum for my problem but I figured I'd start here.

The problem I'm having is that after a day or so of use my computer starts to lag/stutter in certain programs. The first indication my system has gone crappy is my real media files stutter during playback, getting worse the longer my PC is kept on. Next I noticed that certain video games like X3 and Crysis started doing the same thing. Restarting my computer fixes the problem but this is far from an optimal solution.

Originally I'd thought bad video codecs in real media but I can't explain why only 2 of the 6 games I've got on here stutter. Weird, at least to me, is that all of my other forms of video media work fine as do the rest of my games.

Any ideas would be great or even just an idea where this question would be better served, if not here.

Answer:Jerky APPs after 1 day

When was the last time you defragmented your hard drive? Also, what do you have running in the background as far as programs? Is this a newer PC or an older PC?

4 more replies
Relevance 37.31%
Question: Jerky sound

Using Win2000Pro and a Creative Sound Blaster Card. Music playback and from saved albums and streaming audio and videos from the internet will suddenly get jerky. Is this a buffering problem? What is the fix?? Chuck

Answer:Jerky sound

Sounds like your CPU is maxing out doing something else?

Use Task manager to find out what.

2 more replies
Relevance 37.31%
Question: jerky DVD playback

When playing a dvd with realplayer or powerdvd, it is not smooth and keeps stopping and starting?I have downloaded that lastest driver for my graphocs card.I have xp.

Answer:jerky DVD playback

Have you got DMA enabled on your DVD drive?

8 more replies
Relevance 37.31%
Question: Jerky Mouse


I found out that you can run Windows XP FPS games faster by changing the binary numbers of SmoothMouseXCurve and SmoothMouseYCurve for the mouse. I did that, but I didn't see a diference. When I quit the game, the mouse started to jerk around when I move it fast. Can anybody give me their binary number for these so I can fix it.

To get to it: Start-->Run-->regedit-->click "+" on "HKEY_CURRENT_USER"-->click "+" on "Control Panel"--> then click folder "Mouse"

It is found on the bottom. Right click the SmoothMouseXCurve and click "Modify Binary Data". There should be 8 rows of 2 pair numbers and letters, put it down. And do the same for SmoothMouseXCurve. Post it on here.

Answer:Jerky Mouse

Can someone do it, please?

3 more replies
Relevance 37.31%

Hello, a couple of days ago i formatted my hard drive, (at this point my windows XP was working okay) i only had an upgrade of windows XP so i installed windows 98 and then installed XP, only after installing XP i noticed differences when i moved windows around. It was very jerky and when i scrolled down web pages it was also very jerky the web page sort of rippled ad i scrolled down the page. This same problem has also happened to my mate. My windows 98 worked fine but i do want windows XP on my computer can somebody please get back to me on this problem my cpu is not doing much and my system specs are..

Athalon xp 2800+
400 Watt power supply
Msi Delta - L motherbaord
pretty old hard drive
a PleXWriter 12/10/32a cd rom
640 mb of Ram

I dont think it could be hardware as it was working last week very well.


Answer:Xp Slow And Jerky Somebody Please HELP!

If I understand what you have said you 1st installed WIN 98 and then installed the XP upgrade. OK, if so, you do not have to install WIN 98. Backup any files you may need to floppy - CD, etc. You need both the WIN 98 & XP Upgrade discs. Put the XP Upgrade in and reboot system. Make sure your BIOS is set to boot from CD. It has been a awhile since I installed an upgrade but follow the prompts. At some point, if you don't reformat the drive, it well detect the WIN 98 OS and ask if you want to over right it. You do! You should be prompted about formating you hard drive. I would go with the FULL format to NTFS. Along the way you will be prompted to insert your WIN 98 CD. M$ just wants to check that you do have a previous WIN OS that is eligible for the upgrade. WIN 98 is. All it does is check the CD then it should tell you to take it out and put the XP Update CD back in. Kick back and enjoy the ride. I probably don't have the exact sequence listed but if you ran the upgrade before you know how to follow the prompts. Bottom line--you don't need to install WIN 98 at all!!!

Good Luck

1 more replies
Relevance 37.31%
Question: Jerky streaming

During web streaming often the CPU is at 100% and can't keep up, causing pauses of the steam. I'm on AT&T DSL and memory usage is no where near full. Shouldn't my CPU be able to handle handle this? Thanks.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 7782 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: Total - 153599 MB, Free - 95050 MB; F: Total - 136108 MB, Free - 82825 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: avast! Antivirus, Updated and Enabled

More replies
Relevance 37.31%
Question: Video jerky

I have a packard bell system running the following:
Vista home premium
AMD Phenom 8450 Triple-core processor
3GB Ram
Nvidia GeForce 8400 (I think because since a driver update this now reports as a 9200)

I did a system restore to go back to factory settings and had a failed reinstall so I used the rescue discs I originally created when I bought the system. This went fine but the video driver install failed to so I installed the updated drivers from Nvidias site. All good and I could get the resolution to optimum.

What went wrong is that with Aero enabled I have noticed that the video output is jerky and often when cycling down a start menu list the reaction to the cursor hover is delayed.

My windows experience Index score is 3.8 even here are the full scores:

Processor 5.3
Memory (RAM) 3.00 GB 5.9
Graphics NVIDIA GeForce 9200 3.8
Gaming graphics 1407 MB Total available graphics memory 4.5
Primary hard disk 209GB Free (286GB Total) 5.9

Any help would be appreciated

Answer:Video jerky

So you sure the driver installed correctly? In Device Manger does it show it with a yellow explanation mark?

2 more replies
Relevance 37.31%

Hi. Now, i'm not going to bore you with some lame sob story or anything. I'm just going to give you the straight facts. I have a brand new Dell Inspiron 6000d. the problem is that my dad is a jerk. okay, i can't resist, here comes the sob story. I'm eighteen. My dad is a fifty-year-old four-year-old. when he first gave me the computer i was thrilled. this was the first time that i had ever gotten a brand new computer. before that, i always got his old one when he got a new one. (granted this was okay because he always got top of the line, but his idea of the perfect computer was that of a business exec, small, light, and power conscious) When he gave it to me, however, he only needed one sentence to completely crush me. I wasn't going to be an administrator. I was devastated. Of course, he figured that i was going to install all sorts of games on my pc. not true. i have long since come to the conclusion that, if you are going to play video games on a PC, then you need to have one completely dedicated to gaming, which i don't. Now i have a 7 day trial for Keyhole PRO. for those of you who don't know what keyhole is, it is a program that provides access to the entire mapping industry. In other words, its like a spy satellite uplink only not live. It uses massive archives of both satellite imagery and high-altitude photography to render (in 3D sometimes) many major cities and popular tourist points. there are not many things that i want to install, but i ca... Read more

Answer:Jerky dad locked me out

I can send you a password reset disk that you send to the floppy, boot off the floppy and rest it in about 5 minutes or so. You want it, let me know.

9 more replies
Relevance 37.31%
Question: EPSXE is jerky

My ePSXe playstation emulator is running jerky video, en is too fast for the sound, the sound though is perfect.
Can anyone give me a hint as to why this is?

Thanks alot....

More replies
Relevance 37.31%
Question: Jerky Computer

Hi,Over the last six months or so my PC has become a bit jerky and laggy. What I mean by this is when I sign in to my hotmail account to check my email or use a web page which is java based, or most commonly when i am using media player, the mouse is very jerky as opposed to moving smoothly accross the page. Im not really sure how to explain this, I hope it makes sense.Thank you

Answer:Jerky Computer

I would guess you are using a mouse with a Ball underneath. Take out the ball and clean off the little rollers inside the mouse, best done with something like a nail-file or small screwdriver. Make sure all three rollers inside are absolutely clear of gunk! Your mouse will then be like new!

10 more replies
Relevance 37.31%
Question: Jerky MP4 playback

I own a Toshiba Gigashot HD camcorder (a brilliant camcorder) and I have been recording video in 1280◊720 MPEG-4 format.

However, when I playback any video on my computer it is very choppy and jerky. It skips irregularly every couple of seconds or so.

It is jerky if I play it on QuickTime or VLC but if I play it on "PIXELA ImageMixer 3 for Toshiba" there is no jerkiness.

This isn't a good solution though because this is an editing program and it isn't paticularly appropriate for playback of videos.

Can anyone explain why the playback of my videos could be like this?

Answer:Jerky MP4 playback

Hmm, I think it's probably computer spec tbh because the videos play absolutely fine on my dad's incredibly fast Apple Mac.

I thought that my laptop woud have definately been fast enough with its processors and 3GB of RAM so is the onboard graphics card a problem?

1 more replies
Relevance 37.31%

I can watch some videos on the same site with no problems but some are real jerky in the sound and image.

See how this one looks to you:

I am using WMP Classic with every codec I can find.

Answer:Jerky Playback On MP

It seems to be ok for me Deke. There's a bit of jumping around in the bits taken in the dark from a car but I think the jerks are down to the camera/camera holder rather than anything to do with streaming/downloading/your computer. I'm using cable broadband just for info. In sumary I think the jerks are in the car, not on your computer

2 more replies
Relevance 37.31%
Question: video is jerky

I just replaced the video card on my computer because my old one went out.  N ow the problem is that whenever I play videos on my computer, whether disks like from blockbusters or netflix or from online sources like youtube, the video is very jerky.  Also when I view images on my computer like family pictures and move them up or down on the screen, the movement is very jerky.  Has this behavior got something to do with the video card and if so how do I fix it?

Answer:video is jerky

New drivers installed ? ?

2 more replies
Relevance 37.31%
Question: suddenly jerky

Hi All,

I have a dell inspiron 1720 which runs and NVIDIA GeForce 8600 GT.

I've been playing call of duty 4 on it, and it's been working fine. But recently, its been jurking every few seconds, which is very anoying and spoiling game experience.

Any thoughts on what might be causing this? is hardrive of CPU a factor? do new updates from windows cause problems?


Answer:suddenly jerky

any background work will affect performance, i suggest you disable anything that runs automatically in the background, ie/ automatic updates(set them to notify me) and/or antivirus that auto scans at a certain time.

3 more replies
Relevance 37.31%

Hey everyone.. When I watch podcasts or watch tv with my digital tv card it is all jerky. Kinda happened over night once.. Anyways let me know if you have any ideas about it.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:49:18 PM, on 3/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\DTV\RemoteControl.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program... Read more

More replies
Relevance 37.31%
Question: DVD display Jerky.

I have and old XP laptop loaded with Power DVD, presently region-set for American, because my wife has just brought a new, large album of DVDs from America. Each DVD has three short films on it, some of which play perfectly, some of which play well until half-way through and then become jerky, and others which are jerky all the way through. When I play other American DVDs which I have, they all play perfectly. Does anyone have any suggestions as to what may be wrong? I have heard recently of dual layer DVDs, and I know nothing about it If the DVDs were dual layer, would my lap top not be able to play them. Or is this irrelevant to my problem. Any ideas? Allan

Answer:DVD display Jerky.

Could simply be a matter of bad/damaged/poor media. If you have Nero do a 'Transfer Rate' test with Nero CD-DVD Speed.

You want it to look like this (it can be a little little more jagged).

You can get for for free, but it may not work with an ASPI manager.

Get Nero's ASPI and put it in the same folder.

2 more replies
Relevance 37.31%
Question: jerky video

I've just downloaded some glastonbury highlights that have been done using XVID.It mentioned that if the video is jerk to update your XVID.I have done this, but still get jerky video.Any clues?

Answer:jerky video

any ideas anyone?

1 more replies
Relevance 37.31%
Question: Jerky games

My first question so if it is in the wrong place or just plain dumb please inform me. Also I don't explain myself so well anymore. Almost 8 decades have eroded my typing, thinking and perception.

Q. Lately I cannot really use Microsoft solitaire games because the pointer jerks around, the cards over shuffle, sometimes don't go where they are directed. This is not limited to silly games, but scrolling has become jerky or just plain "won't". I listed my computer world for reference. Hope it helps.

Note I use Microsoft exclusively and standard software, including explorer 11. I have been advised to move to chrome, foxtrot, other platforms, but I am set in my ways.

OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8080 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: 456 GB (286 GB Free); D: 9 GB (1 GB Free); G: 1862 GB (1523 GB Free);
Motherboard: Hewlett-Packard, 1497
Antivirus: Microsoft Security Essentials, Enabled and Updated

More replies
Relevance 37.31%

The touch pad on my computer has been very jerky lately. Sometimes it is impossible to hold the cursor steady. It is a Synaptics I went to the dell site but the only drivers they had are the same ones I already have in it. should I disable it and restart?
Thanks for any response

Answer:Touch pad very jerky

16 more replies
Relevance 37.31%
Question: Jerky HD Playback

Hey Guys

Hello to everyone this is my first post.
I was wondering if someone could help me,i am having problems playing back all HD content 720 or 1080. Picture jerks a few times and sound becomes unsynced with the picture and i cant get it back to normal.

I have installed the latest k-lite pack and the latest media player i even tried the latest nvidia driver for vista.

I have a
P4 3.2
2 gig ram
Nvidia 8600GT

Hope someone can help me out.

Answer:Jerky HD Playback

I donít have so much idea regarding this subject. Just I suggest you to take steps accordingly.
Digital Video Editing

2 more replies
Relevance 37.31%
Question: Jerky DVD Playback


I have recently done a restore of my system and now when i try to play DVDs the title menu is in black and white and the playback is jerky. I have tried WMP and PowerDVD but both are the same, also video files play fine - its just DVDs. I got the latest codecs and checked to make sure the Primary IDE channel was in DMA - it was. Baffled.

Thanks a lot.

More replies
Relevance 37.31%
Question: jerky graphics

have just bought a pc game Memento Mori but it is very jerky.

I have win xp home
nvidea ge force 6200
1 gig ram
celeron 2.8

not sure what other info is needed, how do i correct this I assume it may be driver update but i dont know where to go and what to look for when i get there. I sure would appreciate any help. I downloaded driver scanner from this site could this help .

thank you

jean bloom

Answer:jerky graphics

14 more replies
Relevance 37.31%
Question: jerky screen

Hi. This is my first post. I hope someone can help. I recently had a major virus on my XP and had to reload windows and every other program. I am a novice at this but tried my best and seem to have arranged icons, pages, etc. pretty well. HOWEVER, I cannot scroll my screen smoothly. It is very jerky and i.e. it takes forever for my mouse to find the place to place an X in a square. I have tried the whole control panel...and googled the issue to no avail. All help gratefully appreciated. Thx BubbeeM

Answer:jerky screen

BubbeeM said:

Hi. This is my first post. I hope someone can help. I recently had a major virus on my XP and had to reload windows and every other program. I am a novice at this but tried my best and seem to have arranged icons, pages, etc. pretty well. HOWEVER, I cannot scroll my screen smoothly. It is very jerky and i.e. it takes forever for my mouse to find the place to place an X in a square. I have tried the whole control panel...and googled the issue to no avail. All help gratefully appreciated. Thx BubbeeMClick to expand...
Hello and welcome to TSG.

If you go to Control Panel>System>Hardware>Device Manager, you might see a yellow mark beside one or more of the entries and that signifies something hasn't yet found the right driver since you reinstalled. It may be graphics or mouse in your case. Right click on it and go to Properties then click on Update Driver. If you're connected to the Internet and have the right settings, the system should wander around your computer and the Net in search of a more appropriate driver. if it doesn't, please post back for some more detail as to how to track them down.

1 more replies
Relevance 37.31%
Question: Jerky Monitor

Hi.I'm not sure where to look for the answer to this so I'll just post it.  I have a compaq FP5315 monitor.  When playing games or watching internet TV, a lot of the time the image is rather jerky, rather like someone is pressing a pause button on and off very quickly.Anyone know why this could be?  I'm guessing it could be something to do with the video card, but I don't know enough about it to work it out really.I'd appreciate any help on this subject - thanks, guys.

Answer:Jerky Monitor

Welcome to the forums.We need some information about your computer - if you don't know the specs, is there a make and model?Also, has it always been like this?  If not, what happened before this started?

11 more replies
Relevance 37.31%
Relevance 37.31%
Question: jerky videoplaying

My new system will show any films videos youtube videos in a very stop and go manner with about 5 seconds between the run and load right through the whole film? can you help

Answer:jerky videoplaying

16 more replies
Relevance 37.31%
Question: Jerky Pictures

I have Total Media 3.5, to view my USB DBTV. Everthing is fine while I'm watching a program, but if I start recording a program, the images are jerky, and so is the recorded program. What could be causing it, and how can I prevent it?

Answer:Jerky Pictures

what format is ir recorded in , I have noticed this on a high spec PC that .mp4 files do not like realplayer and need to be run in quick view

Whats the spec of the machine?

2 more replies
Relevance 37.31%
Question: Jerky DVD Playback

I have an external USB 2.0 Freecom Classic DVD+/-RW which I run on a desktop through a USB 1.1 connection with Windows 2000, P4 1.5Ghz with 256Mb RAM, Nvidia TNT64 32mb Graphics Card and Realtek AC97 Soundcard.Using the free RoxioDVD player bundled the playback is always jerky (sound and video). When I first got the player I played a DVD and everything seemed fine. I have connected to my laptop running XP and USB 2.0 with P4 2.8Ghz 512Mb RAM and integrated graphics and sound card. The DVD playback with the same software runs fine on this although I have just run it again and looked at the Task Manager which even on the laptop was showing between 90-100% CPU usage!Is this a software problem or hardware issue? I flashed the firmware on the Freecom Classic and had to return it for replacement, so would hope to find a solution that did not involve updating the firmware. The only other thing I can think of is that I connect via USB 1.1 but I don't think this is the real issue.I have tried the Freecom Tech support with poor response i.e none so far!!

Answer:Jerky DVD Playback

You have two problems your graphics is not very good and you are using a External USB1.1 that is slow DVD drive

10 more replies
Relevance 37.31%
Question: Jerky Video

Having problems playing video using WMP, VLC but sound is great. Jerky Jerky.....
Any ideas why ? No such probs in Win 7.

Answer:Jerky Video

Try another filetype. Convert it with Format Factory

1 more replies
Relevance 37.31%

Whenever I play BF2, the video's jerky and stuff until like 5 mins in the game in where essentially every texture or something loads. Is there anyway to make this less jerky?

I'm running C2D e6300 @ 2.8ghz, 1gb ram, and x1900xt 256mb video card.

Its just insanely annoying that this happens to me. I wonder if it happens to others.

Answer:Jerky Battlefield 2

7 more replies
Relevance 37.31%
Question: Jerky Screen

Hmm, I just can't figure it out. Everytime I install XP, I get a jerky screen whilst scrolling down webpages. It drives my pparents mad. It's always like that, then after a while it goes, so I think it's an update. I just formatted this laptop.

Answer:Jerky Screen

Most probably you updated you Graffix driver as windows may have been using the default VGA driver before.

3 more replies
Relevance 37.31%
Question: jerky explorer

I have got a jumpy explorer due to a format,do i have to format again to sort this out or is there another way to deal with this,its fat 32 at the moment running xp pro

Answer:jerky explorer

how do i format in ntfs? if i need to format again?

4 more replies
Relevance 37.31%
Question: Jerky HD Video

I recently purchased a Gateway DX4200 series pc. Processor is a Phenom X4 9100e 1.8 ghz. 4 gb ram. I added a Sapphire HD HD3450 512mb DDR2 video card. I'm using a Acer 22" widescreen monitor. OS is Vista Home Premium 64. Right out of the box this pc was very sluggish loading screens, applications, etc. I purchased it with the intent of adding a tv tuner card and recording HD Video and watching it on the pc or streaming it to a 42" tv using a media extender. However all HD content I have found on the net is jerky or choppy when watching full screen. This includes Hulu, Fox, NBC, etc. This also applies to HD video that has been downloaded from NBC instead of just streaming from the web. After adding the video card it is no better. I mistakenly thought that shifting the video memory to a dedicated card instead of using the 128 mb shared video on board might improve this. My Vista perfomance scores are Processor 5.7, Memory 5.9, Graphics (desktop) 3.5, Gaming 4.0 and Hard drive in the 5's. After updating the video card I went to AMD and updated the drivers and ATI Catalyst. What can I do to make the video play smoothly? Also I'd like the entire system to move a little faster, loading programs, web pages, etc. I can watch NBC HD video full screen with none of the hesitation problems on a old HP pavilion with a Pentium 4 2.8 ghz processor, connected by wireless g, running Win XP. Is it the 1.8 ghz processor thats the problem?

More replies
Relevance 37.31%
Question: Display Jerky


I am having trouble with my display. When accessing the internet I have noticed that IE is jerk when scrolling. I have also seen it when using other applications like word and Acrobat. At first I though this may be a display adapter problem but now i am not convinced. I noticed a similiar thread on the site that appeared to be a result of Malware. I am concerned that this may be the cause of my issue too. I have run Adaware and Spybot and have cleaned up the few issues it found but the problem remains.

My system details are:

XP Pro SP 2. IE version
AMD Athlon XP 1733MHz, 512MB.
Asus A7V8X, VIA VT8377 Apollo KT400.
Video: nVIDIA GeForce4 MX 440. LeadTek WinFast A180 DDR

I ran HiJack This and have been unable to resolve the issue myself. Here is the resulting log file:

Edit by chaslang: Unrequested inline log removed

Any ideas? I am pretty cheesed off and out of ideas.

Answer:Display Jerky

Okay, RFI.

I am now going through Looks like I done everything I shouldn't have done. Will update this post if I am still having trouble. My machine is still running like a dog though. I have already tried the online scanners and nothing found thus far. Maybe it isn't spyware/virus after all.

2 more replies
Relevance 37.31%
Question: Slow & jerky IE6

IE has been really slow & jerky recently: scrolling with the mouse wheel jerks around rather than being smooth, when I pass over a link it takes a second for it to highlight (like it's lagged), it takes another second or two after clicking on a link for it to actually register, highlighting text takes a second until the highlight actually shows up and then it takes another second when I click elsewhere to unhighlight a selection, typing on a page (forms, this message, etc.) hiccups so that I'm still typing but it doesn't register until a second or two later, buttons on a page (like "Save Changes" down on this page) take a second to register, and pages with a lot of images scroll ridiculously slowly. Unless I'm mistaken, this seemed to coincide with my move into a new apartment and cable Internet. Before we had DSL at the house where I was and I never had this problem.

I've tried running Norton, checking for viruses, defragging, getting all the latest windows updates, and nothing seems to make a difference: there's still a terrible lag in the activities I mentioned above. What could it be? I've tried testing it on a loaded webpage while the computer's disconnected (physically) from the Internet and it's still jerky, so I don't think it's the connection itself. As far as I can tell the rest of Windows is working fine... Sifting through directories in My Computer and Explorer seem to scroll fine.

I tested... Read more

Answer:Slow & jerky IE6


My sympathies.

About a thousand possibilities run through my mind, and you're on the way to most of them way ahead of me:

Get out the screwdrivers, open 'er up, and check to make sure that all cards and cables are securely seated since the move.

If you have Aida32, run it and read it, especially on memory.

But the most interesting of the "usual suspects" that comes to mind is your network settings involved in the switch from DSL to cable modem. There should be significant differences in settings for the two, and since you seem to have your problems ONLY when on the Net (and thus ONLY when you're using your cable actively), I'd look to those settings.

There are a number of sites available that will help you figure the right re-sets for yourself if you're comfy with regediting and such, or they'll offer you free or cheap sware that will give you a one-size-fits-most solution for your type of hookup to the Net. Speedguide is one of the best, I think. Try it. Everything you do to get a better response on the Net is reversable.

Speedguide on the Web

12 more replies
Relevance 37.31%
Question: Jerky Dvd Play

Yesterday when my daughter tried to play a dvd the sound and video were all jerky, I know it was working ok up to about 2 weeks ago, and as far as I know i have not changed any settings. One thing I did notice was that there was an icon for ffdshow on the far right of the taskbar, I do not remember installing this and it would not allow me to close it. When i now put a disc in the drive the listing under my computer just stays as DVD-RW Drive (D:) whereas it used to change to show what disc was in there and I cannot get the drive to auto play at all, even to get audio cd's to play i have to clock on the drive in my computer and click on the track I want to play. Any help and suggestions appreciated.
I am running xp home sp2 on an evesham xp1800 pc with 768Mb ram and the drive is a TSST corp TS-H552U DVD-RW. I have followed the troubleshooting guide, I have run nero drive test, I have uninstalled and re-installed the device but it is still the same.
I can play video that is on my hard drive with no problems.

More replies