Computer Support Forum

Emails have disappeared from hotmail account

Question: Emails have disappeared from hotmail account

I have a hotmail account, but I tried setting it up in MS Outlook. I can now recieve emails in Outlook, but I can't send anything, as it just stays in the Outbox.
What is more troubling is that my entire inbox has disappeared from my hotmail account. How can I get back my emails in my hotmail account?

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Preferred Solution: Emails have disappeared from hotmail account

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Answer: Emails have disappeared from hotmail account

Don't know what happened with Outlook, but you should still be able to use web mail.

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How do I get my Hotmail emails over into my new Outlook Hotmail account I inadvertently created my new account without checking properly

Answer:How to get my old Hotmail emails into my new Outlook Hotmail account

Here's how you add your Hotmail account to your account. I don't know if you'll get your messages over or not. They're two separate accounts that can't be merged.

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I opened my hotmail inbox, and saw the contents for a split-second, then they all disappeared. I then opened my saved messages folder to make sure those contents didn't go anywhere, and they too disappeared after seeing them for a split-second.

I have signed onto the account within thirty days, so I know this isn't the cause.

This has happened more than once, and the third time it happened it couldn't have had more than ten e-mails in it, so I know it wasn't being cleared out for size reasons.

My sent-mail folder didn't disappear though. All my old sent-mail is still there.

This has only happened recently, but has happened now like three times.

I received an e-mail saying my account was too large a day after it happened, so I'm hoping that my e-mail is still somewhere that I can't find. It is definately not in any of my hotmail folders though, and I didn't transfer it to my desktop, so I am at a loss for finding it.

In the meantime though, I had some really important e-mails that are now gone, and I'm really ufcked. Someone...please help!!!!

Answer:Help! Hotmail account--contents disappeared

Hiya and welcome

Is this a web based account or Outlook Express? Also, if its the latter, which version is it?

If its Outlook, lets have a look.

First off, I advise a virus scan, just to be sure:

Now, if all okay, lets try some settings.

Tools | options. Maintanence tab. Are any of the 3 boxes at the top checked? If so, which? These are:

Empty messages from the deleted......
Purge deleted.......
Compact messages......


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Really shocked!
Just gone into Outlook to check emails and nothing is there! Nothing at all - its as if I need to set up my email account again from scratch. Whats has happened to all my mail from both my accounts. Really strange. Any answers/help would be appreciated. Thanks

Answer:Emails account has just disappeared!

I don't know if this will be of help...
click here

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this has been since I updated to windows 10 and I cant seem to find any of my many emails from a date before the date of june 12

Answer:Why have all my emails on my Hotmail account been deleted?

Are you using the email app or accessing it through a browser? If you're using the app, it's likely that you just need to sync your account.

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I can get on to my hotmail account page, but cannot open any of my emails in my Inbox...I can see them, but cannot open ANY emails!!! SO frustrating!!!!

Answer:Can't access emails on my Hotmail account...

Ask the experts here: here:

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I have placed a group of very important emails in my hotmail account and cannot find them again. The email have not been deleted. However, I've tried recovery feature to no avail. Can you kindly help?

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I lost all my mail. I did not initiate this. I use Hotmail and Internet Explorer. I have tried every "fix" I can find on the internet except checking Outlook Express. I will do that next. It just disappeared as I was using Hotmail. I am worried that I was hacked. Can anyone help me?? Thanks.

Answer:Lost emails from Hotmail account.

Not much you can do except change your password and look in deleted folder in hotmail.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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hi, could someone help. I am getting double emails. I got screen asking for Pop up email password and wrote there my password, started to receive emails doubled. I am not a technical person, could someone pls help and explain in a simple way, what to do

Answer:double emails from Hotmail account

You need to specify whether you use Hotmail on the web (ie you only use their website for Hotmail) or you have set it up to use with an email client (eg Office Outlook or Mozilla Thunderbird) on your computer.

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Who can tell me how can I edit an email from my Hotmail account in order to save as a doc file and with the Hotmail's graphics ?

I tried to cut and copy to my Word editor like PolyEdit and Word, but the graphics doesn't appear.

I also tried to save it into htm or html in order to view with Word, but the frames or Hotmail graphics doesn't appear.

Any idea ?

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I have 2 e-mail Hotmail & also Yahoo. Hotmail recently has on 3 occasions sent out to contacts in my account messages that I did not send using my address. I assume a virus or someone has infected my contact list.???????????????

Answer:Hotmail account spoofing of emails

Hello Kent1931

Yes, it sounds like some sort of malware

We cannot help you with malware removal in this forum.
Please read ?Virus/Trojan/Spyware Removal Help ? and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum
If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.


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I've scoured the Internet for solutions, and while I've given countless attempts to no avail, I want to give this one last try.

I've mainly tried to use Outlook 2002 (as that's the version I have) by connecting it to my original email account. That went smoothly. Then I exported all my messages to a .pst file. Though that had some hiccups along the way, that also went smoothly. I then connected Outlook 2002 to my new email address - it received the few messages that were already there, so that was fine.

I then imported my original email messages via the .pst file into my new account (still in Outlook). All the emails showed up, in the right folders and perfect. The only problem now, is getting the Hotmail web client to recognize these.

I also forwarded all the messages as attachments as one email message and tried moving the attachments, but (though this sounds incredibly picky), it did not preserve the timestamps.

I've seen Windows Live Mail and am reluctant to use it, though I will if I have no other choice.

So, if there's any way at all to transfer my email messages -no matter how long-winded- that'd be great! If not, I'll have to cope with Live Mail or some other client, or without those timestamps.

If it's relevant, I am running Windows XP (SP2). If there are any other details I need to/should provide, I'm perfectly willing.

Thanks in advance!

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I have a friend who has a email account and is not receiving my emails. They show as being sent in my Gmail account and they do not bounce. If I send emails to him direct from other email accounts he receives them. He assures me that he has not blocked me. Can you help please?

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I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

Please do not start more than one thread for the same issue.

Closing duplicate.

Please continue in your other thread where you have a reply until the problem is solved:

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hi folks,

I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

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My @hotmail account keeps loading wether I open it with internet explorer,Firefox or even safari. I cannot give it any commands at all. Cannot see emails, cannot send emails. Pls helpI have tried opening my emails at other computers and it works fine. On my laptop it just doesn't open.

Answer:@hotmail account doesn't open the emails

please try deleting the cache files, temporary internet filesif you supply the version of IE or OS, i can inform of the directory location.

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My hotmail account must be up-to-date... password wise
phone is functioning,but my hot mail email is not syncing....Help

Answer:Why won't my Hotmail account sync emails any more on my Lumiia 521?

Originally Posted by WPCentral Question My hotmail account must be up-to-date... password wise
phone is functioning,but my hot mail email is not syncing....Help
Lumia521 May we know what error prompt, if any, are you encountering?
Whenever I encounter syncing problems, I just quickly turn Airplane mode on and off, effectively resetting all data connections (either both 3G (4G) and WiFi or either 3G (4G) or WiFi). In a few moments, all my email accounts (and other apps) begin syncing successfully.

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When I try to forward or reply to my emails it come up with the message error try again later.

Answer:Why can't I forward or reply to my emails on my hotmail account?

Outlook or gmail? try disconnecting your account from the app and then reconnecting

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Hi guys, my hotmail account has recently begun to send out spam mails (I know this because of the tons of Postmaster Delivery mails I get every morning. I have checked my outbox, and unfortunately I see that it is truly this account that is sending out the mails, and not merely a spoof. I have already changed my password, but can't tell whether it has made a difference as of now.

I have not been able to identify what is the trojan/worm responsible for this. I used Spybot Search and Destroy in both normal and Safe mode, but it didn't turn up anything of note. Would really appreciate your help and advice on this issue!



DDS (Ver_09-03-16.01) - NTFSx86
Run by Yixuan at 20:37:59.43 on Mon 04/13/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.65.1033.18.2045.942 [GMT 8:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system3... Read more

Answer:My Hotmail account is sending out spam emails! Help please!

Welcome to TSF gosulation,

The logs show a malware worm startup loading there. Let's start some repairs then check after.

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

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My contacts have sent me emails saying that they have received emails from me containing only a link to a site.
Here are the authentication results from the emails in question:

Authentication-Results:; sender-id=pass (sender IP is [email protected]; dkim=neutral; x-hmca=pass

X-Message-Status: n:0:n

X-SID-PRA: calum mackenzie <[email protected]>

X-SID-Result: Pass


X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0xO0Q9MTtTQ0w9MQ==

X-Message-Info: 1MbNyKYGbyxkf660Ty0yzO+V9asSErbA6Jn5AijRUIuzd/QRiU7vq2yuj1383dfXKtoju6ci+gpOp8u71XvkxGvMORJ/ji1SEiwN/5PAgWBFznVxSGwb/nO13omjLUrZR6ofNv9GvaU=

Received: from ([]) by with Microsoft SMTPSVC(6.0.3790.4675);

Wed, 1 Jun 2011 21:29:57 -0700

Received: from BAY155-W35 ([]) by with Microsoft SMTPSVC(6.0.3790.4675);

Wed, 1 Jun 2011 21:29:57 -0700

Message-ID: <[email protected]>

Return-Path: [email protected]

Content-Type: multipart/alternative;


X-Originating-IP: []

From: calum mackenzie <[email protected]>

To: <[email protected]>, <[email protected]>, <[email protected]>,

<[email protected]>

Subject: Re:

Date: Thu,... Read more

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When I started up my computer this morning I found that the desktop + personal settings had gone. Then I quickly discovered that my browser settings, history, bookmarks, email account settings, and all emails, etc on both Netscape and IExplorer were also missing. MS Outlook had also vanished. The keyboard setting changed as well - some special characters are at different places (@ is at shft + # is at shft 3, etc)

I have McAfee installed but the firewall (only the firewall) was switched off for an hour yesterday. I have scanned the computer but McAfee hasn't found anything.

Is it possible I have a virus/spyware running regardless of McAfee???

Can you please help!!!!!!!!
Thanks in advance.
Below is the HIJACKTHIS LOG:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:37:23, on 10/06/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\PROGRA~1\C... Read more

Answer:ALL personal, browser and email account settings + all emails DISAPPEARED

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My wife has 2 hotmail accounts ( and .com) . She can access them via a PC, her android phone and ipad, the ipad being her primamry source. However there have been 2 instances in the last week where emails have been received and show on the phone and the PC, but not the iPad. As you can imagine, this is more than frustrating. Any clues or solutions would be more than appreciated.

Answer:Hotmail email account on Ipad not receiving some emails

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Does any genius know how to automatically forward Hotmail account emails to Windows Mail Inbox? Is it possible? There must be a way

Answer:Hotmail account emails to Windows Mail Inbox

click herethis may hereFAQs

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I have 2 Hotmail accounts with MSN. My primary account I pay for (MSN Plus or something) & the other is basic and free. I'm paid up on the primary account.
I have 2 IBM Thinkpads, a T41(XP Pro) & a T21(Windows 2000). I opened Outlook Express this morning & found 1 new email-- from eBay (it had my correct user name so I don't think it is a spoof). I tried to delete it but it wouldn't delete. A window says: An Unknown Error Has Occured. So I closed Outlook Express & accessed my primary Hotmail account through the internet. I tried to delete the message there. It seemed to delete and got as far as the trash but when I tried to empty it, it re-appeared in its original place-- as an unopened email. I was not able to delete any other emails.
I was able to send an email to my secondary Hotmail account.
But when I opened the secondary account & sent an email to my primary account, it was not received. Also, I always receive an email from with a new word each morning and nothing came. So I'm concluding that somehow my primary Hotmail account is stuck or blocked.
Any suggestions are deeply appreciated. Thanks! -M

Answer:Solved: My hotmail account is stuck, not receiving emails

Turns out it was a glitch on their end. the problem persisted throughout the morning but "magically" cleared up. I believe it was some problem with their server.

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I have a IMAP Hotmail account running on Outlook 2007 and suddenly it doesn't delete emails when I use the delete function on the toolbar and only sometimes deletes when I use the keyboard delete key, only then after going to another folder and coming back to my in box. I have tried running Account Setting again, even reloading my account. I used my Office 2007 disc to delete Outlook and reload it and still the problem persists. I have used Outlook 2007 and Hotmail for years without this problem. Has Windows 10 done something in an update that might cause this or what else could be my problem?

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I'm using a Hotmail (now Windows Live Mail) account. Recently I deleted (permanently) some slanderous emails. Now I need to recover those emails to be presented as evidence in a criminal case. I've contacted Windows Live Support in every way I can.

Anyone here can offer me any help/advice?

Answer:Recovering deleted emails from Hotmail account for use in criminal case

Ask your Lawyer to help you. If Hotmail has any backup and they are given a court order then they will have to turn it over.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 8191 Mb
Graphics Card: NVIDIA GeForce GT 120, 1024 Mb
Hard Drives: C: Total - 595471 MB, Free - 200508 MB; I: Total - 305168 MB, Free - 186395 MB;
Motherboard: Gateway, FMCP7AM, , U00P090102347
Antivirus: Microsoft Security Essentials, Updated and Enabled How do I stop Windows Live Mail from deleting the emails from the inbox of my Hotmail account?

Answer:configure Windows Live Mail to stop deleting emails from Hotmail account

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added this Hotmail account to windows 10 mail app as opposed to outlook. will not be using outlook in the future.

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Hi everyone

I tried to use Outlook 2002 to access my hotmail. I used the POP3 settings, got it to work, and hit send/receive. Now none of my emails from my Inbox are in my hotmail account when I use my web login. Why did it do this and how do I reverse it? I tried to find some answers on the Microsoft site but they give pretty generic answers there. The answers I've got here in the past were much better.

Thanks in advance,


Answer:Hotmail + Outlook 2002 = no emails at Hotmail site

Try going to Tools > Email Accounts > View or change existing accounts > Select your account and click Change > Click More Settings > Advanced tab. From here there should be a check box that allows you to set whether you want your emails to be left on the server.

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I can’t access my HOTMAIL accounts- HOTMAIL support?

I learned about Microsoft’s new policy of not allowing you to send email from Hotmail using it’s own products Outlook and Outlook Express unless you are paying an additional fee, when I replied to a (Hotmail) email while using OE. After sending my reply I received an error message that OE could not access the account. It then proceeded to DELETE all my previous email message in outlook express for this account.

A web search then led me discover that this account was one of those now requiring payment of a fee to send mail using Outlook or OE instead of logging on to the website. (They are doing this in stages so some HOTMAIL accounts still allow the free use and access with Outlook/OE.)

I then tried to sign on to my account using another Microsoft product Internet Explorer- initially everything looked unchanged,

1. however after typing in my name and password instead of opening my account

2. I got a new screen of “scrambled letters” designed to prove that a person and not a machine is accessing my account.

3. I type in these scrambled letters and one of two things happens:

a. (Usually) I receive yet another screen of scrambled letters to input

b. (Occasionally) I receive the “sign in screen” again EITHER WAY

4. Whichever screen I receive- whether I input scrambled letters yet again or insert my name and password the process repeats itself and one of two things happens:

a. (Usually) I receive yet anothe... Read more

Answer:I can't acces my HOTMAIL account- Hotmail Tech Support?

I've never used Outlook or Outlook Express in any form my self, so I can only offer some limited suggestions for sorting this out.

First: have you tried deleting all cookies and accessing the account? If using XP/2k -- it may even be helpful to try creating a new User Profile and logging in under that, this will ensure you have an entirely new web cache, index.dat and cookie folder.

Try accessing the account from another computer and see if you get in that way.

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I'm being spammed to death. So, I've registered a new Hotmail account. Now, I would like to transfer/copy all my contacts in the old account into the new account. Can someone please tell me how?

Arthur Bay

Answer:hotmail -- transferring/copying contacts to new hotmail account from old

Have you tried using the extensive filter and spam blocking on Hotmail?

If you are usiing OE also go to it and export your address as an .csv file then go to this url and import them to your new hotmail account.

I don't know if their is a provision to import them from your old Hotmail account.

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I was having some trouble with a newly installed program failing to run. Their tech support had me create a new user account (start, control panel, user accounts, create new account). I did not realize that creating a new administrator user account by following their instructions would make the original Administrator user account inaccessible. I dug through folders and found my documents and made sure they were all on my expansion drive. Now, I want my account back. Otherwise, I have to set up my entire computer again. The thought of this makes me turn into a velociraptor who wants to destroy the tech support that told me to do this.

As of right now, I have not internet connection on my computer. I tried searching forums from my phone, but it was extremely difficult (not the best phone). If this topic already exists and I just could not find it, please accept my apologies for the duplicate and post a link. Thanks!

Answer:Created new user account, original Administrator account disappeared

I just remembered that I could CTL ALT DELETE twice at the Welcome screen to get to the logon and type in Administrator. I haven't used it in years, so it did not occur to me. I am now in my administrator user account. If I delete the new user account, will it go back to the way it was before? Or will I screw something else up by doing that?

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can't figure out how to add info into new smart phone, never used one before.

Answer:Receive Gmail account emails from inoperative cell phone to my emails instead, why?

Settings > email + accounts > add an account > fill in the details for the gmail and it will get a new "App" on the All Apps list that you can pin to the Start Screen

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I need to copy all my addresses from 1 hotmail account to a 2nd. I would like to do this in a way I do not need to type in each address

Answer:hotmail address book another hotmail account

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Hello All, This is my first post here and I hope that you all are willing to help out a "newbie" of the forum, because as of right now I am getting fed up with my BLEEPING COMPUTER!!!My computer has been acting a little funny lately...I'm not sure what the issue is, but a lot of my administrative privileges seem to have been changed, ie "You do not have permission to (fill in blank)" If anyone has time to take a look at my hijackthis logfile as well as the adsspy logfile to see if there is anything that looks a little fishy. I have had THREE different instances of my bank account info being exploited and just recently my Hotmail account was hijacked and used as a "mass SPAM sender". Also, the last logfile is from a program called IOBit, which has a HijackScan tool as well. Any help would be greatly appreciated!HIJACK THIS LOGFILELogfile of Trend Micro HijackThis v2.0.4Scan saved at 12:55:31 PM, on 5/3/2011Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Progr... Read more

Answer:Possible crcss.exe trojan? Little to no admin privledges? Hotmail Account Hijacked as well as bank account

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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It used to be not connected to any email account but when it updated to 8.1 I chose to get an email address for it, so now as a result, the password has to be 8 characters long and I have to use a PIN number , but that's still 4 characters, and I usually use one character password.

So how do I go back to the normal type of user account to use the 1 character password?

Answer:My user account changed to an hotmail-email account connec

Local Account - Switch to in Windows 8

Local Account Password - Change or Remove in Windows 8

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I have a new computer.  I just noticed an old picture, which is not in my new computer saved, is STILL showing up as profile picture on emails I send.  I put a new picture up, BUT the old picture is still showing up on emails I forward.  HOW
I have no pictures saved on my new computer in C drive, public folders.

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i got this surprise when i was unable to log in into skype then i when to my email and i got this
and after several emails to support i got an answer saying that
"ve verified that a serious violation of the Microsoft Services Agreement occurred on your account .......................   Due to the nature of this violation, and pursuant to the terms of the Microsoft Services Agreement, Microsoft can neither grant you access to the contents of your account,..."
whats next now?
i want to know what happened exactly, and can that be appealed?

Answer:Problem with hotmail account, account temporarily suspended)

Ask them for a appeal? The only ones who will know what happened is them. Do you happen to use Skype to send adult content? I hear they have been cracking down on that more.

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My Windows 10 account is somehow tied to a hotmail account I don't remember creating. Is there any way I can turn it into a local account? I don't really want it to be connected

Answer:Change hotmail connected account to local account? (Win 10)

GreyWasMyFriend said:

My Windows 10 account is somehow tied to a hotmail account I don't remember creating. Is there any way I can turn it into a local account? I don't really want it to be connected

Go into All Settings and choose Accounts. Under the 'Your Account' menu you'll see an option on the right to 'Sign in with a local account instead' - choose this.

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Can you get back old Hotmail account, after having renamed it to new Outlook account?
Well here is Microsoft's answer on Reddit!

If you renamed your account, and want to rename it back to the original name, you can do that.
IMPORTANT: This may not work if you are outside of the US and have a "" or "" address!
First, remove the alias that was created when you renamed your account (the alias will be for the original name).
Go to, select "Notifications" then "manage your email preferences" and you'll find links to remove aliases.
Second, go back to the Rename page, Sign In and rename back to the original name.

Hope it helps someone!

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i got this surprise when i was unable to log in into skype then i when to my email and i got this
and after several emails to support i got an answer saying that
"ve verified that a serious violation of the Microsoft Services Agreement occurred on your account .......................   Due to the nature of this violation, and pursuant to the terms of the Microsoft Services Agreement, Microsoft can neither grant you access to the contents of your account,..."
whats next now?
i want to know what happened exactly, and can that be appealed?

Answer:Problem with hotmail account, account temporarily suspended)

Ask them for a appeal? The only ones who will know what happened is them. Do you happen to use Skype to send adult content? I hear they have been cracking down on that more.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, Service Pack 1, 64 bit
Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 2
RAM: 7650 Mb
Graphics Card: AMD Radeon HD 7520G + HD 7600M Dual Graphics, 512 Mb
Hard Drives: C: 909 GB (837 GB Free); D: 21 GB (2 GB Free);
Motherboard: Hewlett-Packard, 18A7
Antivirus: Norton Internet Security, Enabled and Updated


There is no email software installed on my computer.

There are links to two Outlook internet online accounts with their own passwords and email addresses.

I wish to copy (or is it import) all the folders containing emails from one Outlook online account to the other Outlook online account with the all the folders and emails being retained by the first account.

Can you suggest how this may be accomplished successfully ?



Answer:Copy emails/folders from online account to another account

You can't export from However, what you can do is add a connected account. In essence, you can open Account A, connect it to Account B, and then specify creating a new folder in Account A to access Account B, with all the sub-folders you require. You can read more about it here.

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I had several hotmail accounts that I could view in the Nokia 930 windows 10.
I have not installed any apps (however there wsa an app that I do not know what was doing there with the text showing @\user\microsoft\windowsapp\ etc. the text was longer an I was not able to remove the app)
However the problem of the emails did not arise after the above app was mysteriously installed but happened before.
It looked like that one specific account was inexplicably confused with another email account...e when I was tapping on one Icon app of hotmail account I would actually read the email of another account.
My main Email setup account within windows phone setup had disappeared and when trying to re added it was saying that it was already setup.
Therefore I could only but hard rest my phone. I have hard reset it four times now and every time I setup the account with my main Email account everything is fine but when I add another email account it all goes wrong with similar variations of the above issue and now I even have an error message saying the account the I added
Now I am getting has the settings out of date. I tap FIX button there is some activity but nothing happens.
How can I fix this!!!

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My wife wants to change her hotmail name to reflect her new name (which would require an account change)

My question is, where is the setting that can foward your emails to another address inside hotmail? or is this possible? she doesnt want to give up her name because everything she's done for the past 7 years has been on that name.

Answer:Receiving hotmail from another hotmail account?

There is no automatic forwarding option in Hotmail that I am aware of.

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every time I type in I get routed to google gmail. Where is my Hotmail account?

Answer:Why have my Hotmail accounts disappeared?

Do you mean when sending a mail it goes via gmail? if so, did you happen to connect the two accounts?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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I have been with Hotmail for years but after logging in today all my incoming mail has disappeared, Im left with my deleted mail, can anyone help please, I use it every day so wasnt a if it was lying dormant, also it wasnt overloaded with stuff either, but I have lost some important stuff.

Answer:Hotmail messages have all disappeared

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I had many hotmail folders that I use for holding emails. Suddenly a lot of them have simply disappeared. They contained months of correspondence . . . some current with recent activity & others not so recent. Is there a way to recover them? I THINK they disappeared while I was in hotmail, but I'm not positive of that. I know they were there last night.

Secondary question . . . is there a way to backup hotmail folders?

Answer:Hotmail folders disappeared

Oops! I found them. They were hidden.

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I have been with Hotmail for years, but when I logged in today all my messages have gone, impoirtant receipts and travel documents have gone, all I have left are deleted messages. Please help, I dont get replies from Microsoft.

Answer:Hotmail messages have all disappeared

The site rules prohibit duplicate posting of the same problem or question. If you change you mind about which forum to post in, you should use the "Report" link in the original post to request a moderator to move it.

Dup of:

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All this years Hotmail apart from that which I saved in my personal folders has disappeared.Everything up to the end of last year which I haven't deleted is still available.Has anyone else had this problem? It's still working OK as I sent myself an email using one of my other address's and it arrived OK.

Answer:This years Hotmail disappeared.

Found them, they were all in the trash can! No idea how it happened but have moved them back into my inbox. B****y computers.

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I have been having problems with my hotmail account for a while now, first my friends started to receive spam messages that appear to come from my e-mail address, and yesterday I signed into my hotmail account to find that most of my e-mails are gone! What can I do? I'd like to get the messages back, and make my account safe again. I dont want to delete my account because its my main e-mail address that I've been using for a long time.

Answer:E-mails disappeared from hotmail mailbox

Did you change your password?

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I just opened Outlook 2010 beta and all of my emails that were there have disappeared! Earlier on I had an email from my webhost saying that my disk space was exceeded. So I tried to find the option in account settings that outlook used to have called 'leave a copy on the server' in order to uncheck it so that all the messages wouldn't keep getting left on the server and taking up so much space. However It doesn't seem to be there in outlook 2010beta anymore, and I don't think I changed any other settings so I don't see why all my emails have gone. once I realised that the option to stop mail from being left on the server was gone I went onto my mail server and deleted all the mail from the server to create space. But surely that shouldn't have deleted them from my computer as well,, surely emails that outlook has downloaded should be saved in outlook!! Can you help tell me what might have gone wrong and if i can get my emails back??

Thanks, Duncan.

Answer:help! my emails have all disappeared!

Duncan, can you try backup and restore? That may return your email.

Hopefully you were making backup on a regular basis.

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I can't open it, either in i.e. or firefox


Answer:hotmail/windows live mail disappeared.

Closing duplicate.

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it worked ok until yesterday, november 20, 2013.



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Any ideas, please as to what I have done/or my system has! All was well until I switched on my PC last night.

Answer:All my incoming emails have disappeared!

Detail Detail Details.What email service? any errors messages? any previous problems? and anything else you might think will help us understand your problem.

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hello i run outlook 2010 64 bit. i was backin up folders as PST... in 2 folders AAAAAAAALL the emails dont appear anymore. if i do a search in the folder nothing... i need to selec try again in all folders then, it says the emails are in the folder but none show!, if i righ click on the folder and ask properties it says there 9meg in data but nowthing shows! anyone have an idea?!

please help im reaaaaally screwed!

Answer:all emails disappeared from folder

Hi paascal,

Since the Emails appear when you try searching, you may 'select, drag & drop' the required 'Emails' into a new 'folder'.

You may also try to repair the 'PST file' in 'Outlook'; appears to be a corrupt backup. Please refer to the following 'Microsoft article': How to use Inbox Repair tool to repair pst file in Outlook

Note: The 'Inbox Repair Tool' cannot repair every problem that is detected. In some cases, items may not be recovered if they were permanently deleted or corrupted beyond repair.

Hope this helps.

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I was reading my emails when I had to leave the computer for a few minutes. When I came back ALL the emails from my Inbox were gone. No one touched my computer. The 'Show all msgs' is selected. I only have one POP3 account. I did not have the box checked to leave copies on the server, but I do now.

Does anyone know why this happened? Where my emails went? How can I prevent this from happening again? I've lost some very important messages, photos, etc.

I would appreicate any insight into this problem. I am using Vista Home Premiuem, Windows Mail. This is the first time I've had a problem with Vista or Windows Mail. I've seen where others have had this or a simular problem, but not any real answers.


Answer:Emails from Inbox disappeared

Hello Kadie, and welcome to Vista Forums.

Double check to make sure that you have the Show all messages selected for the Inbox folder. It is a per folder type setting.

You might check your other folders (ex: Junk) in Windows Mail to see if they may been filtered to there.

If you have a antivirus program that has a email scanning and filtering option, then you might check it to see if it filtered your email with it thinking the email was some form of spam or junk.

Hope this helps,

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I would like to move an Outlook Express 6 E-mail account from an old computer to a hotmail account.
I would like to be able to save old files and addresses.
Can this be done EASILY?
I would be greatful for some help.

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About 5 days ago. I shut down my computer because I was going out of town.
At that time, I was prompted to 'compact' my email messages. I answered yes.
When I returned yesterday, I noticed that all the emails I had in my Inbox prior to
the time I left, had disappeared.

I then searched the Identity Store site and FOUND the Inbox.dbx folder. Actually, I found 2 Inbox.dbx
folders; Inbox.dbx and Inbox(1).dbx. It is the Inbox.dbx folder that was relegated to retirement.
Apparently, a new Inbox.dbx was created when the messages were compacted.

There were several other folders that suffered the same fate: Draft.dbx, Outbox.dbx, Sent Items.dbx
and friends.dbx. My primary concern is with/for the Inbox.dbx.

My questioin is: how do I restore those messages to the 'working' inbox? They have not been deleted
as far as I can tell. All that I have read from the 'help' lines is for deleted messages.

I have a PC, with XP Pro OS(2), IE 6 (2), with plenty of RAM and HD space.

Thanks for your assistance.


Answer:Emails Disappeared In Outlook Express

Hi mbm2000,Why Does OE Insist on Compacting When I Close It?There should be a backup of your dbx files in the Recycle Bin, copied as bak files.To restore a bak folder to the Message Store Folder, first close OE and locate the Message Store in Windows Explorer.Tools /Options /Maintenance /Store Folder will reveal the location of your Outlook Express files. Highlight the folder location, then Copy. Close OE, then Start / Run / Paste will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer.(I think you have this part figured out) In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start /Control Panel /Folder Options /View. In Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store.Open OE and, if the folder is missing, create a folder with the exact same name as the bak file you want to restore but without the .bak. (Eg: If the file is Saved.bak, the new folder should be named Saved.) Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step.Open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the Message Store back up and change the file extension from .ba... Read more

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Hi every one,

I use windows mail,
My problem started when I needed to check some sent emails. when I went to my sent items I realised 3 month (May-June-July) worth of email has completely disappeared from my sent items, whole lot. The rest are there.
My inbox is fine.
They are very important emails to me.

I do Not delete any email inbox/sent ever.


where are they?why these has happened?how can I retrieve them back, if possible?I really appreciate any help,


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I have an Outlook email account, if I open my emails via a PC that does not have windows 10 I can view my old emails. I can also create new folders.
If I open my emails on a windows 10 PC I cannot see my old emails and neither can I create new folders.
Any help would be appreciated.

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Okay, this is the problem that has topped all the other problems I've had over the last few days. So there I was, checking my e-mail and it asked if I wanted to compact some emails (to make more space) so I chose yes (this may have nothing to do with the problem but I'm just saying it just in-case), I closed the program and went onto the internet and my computer randomly shuts down.. I load windows back up and then poof. all my inbox email gone when I open up Outlook Express. They're not in the deleted folder nor any other folder for that matter. I wouldn't mind but all my deleted emails are still there as I wouldn't have cared if they would have vanished but I had really important email that I needed to reply to.

So now, I've found where all my e-mails are stored but their in .dbx and .bak format. When I try to import them back into my email client, it restores all my deleted messages but not any from my inbox. This gives me the feeling that my inbox messages may be corrupt.

Is there any way I can repair these to open them back up in windows outlook express?

Any help would be really really appreciated since I need these emails back a.s.a.p.

Thanks everyone!

Answer:Outlook Express Emails Disappeared!

You can try to access them using a program called Mailview available at MajorGeeks.

edit: at least it used to be - worth a look

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Hi- My computer was really slow and then froze on me, so I rebooted it. When I reopened Outlook Express 6, many emails were missing, but not all. I've been able to receive new emails since then. Also, the only emails were missing from my Inbox, but not from other folders in my Outlook Express.

I've researched on the internet, and it appears that my emails may have been corrupted (possibly due to McAfee). I cannot figure out how to fix the problem. Many of the resources are older and refer to a free dbx repair tool by Macallan, but the link provided no long works.

Any suggestions? I checked the recycle bin, and the bak files were dated in July 2009 (too early). I did a search for dbx files on my c drive, but I only see one inbox.dbx (some of the websites mentioned that there might be another inbox created).

Thanks in advance.

Answer:Outlook Express emails disappeared

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I have an SBS 2003 server with Symantec Mail Security and one of our users is missing some emails from last week. They do not show up in the user's Deleted Items folder (in outlook or outlook web access), nor in the Recover Deleted Items. Item/mailbox retention is set to the default of 30 days.

Missing emails include both sent and received items. I can see the emails being sent/received in the SMTP log based on the email addresses and timestamps.

I don't know if the user is trying to delete things on purpose... I rebooted the server this morning, no change. The mailbox is about 4GB, connecting via Outlook 2007 on a Windows Vista Pro machine and also through webmail at times.

Is there anywhere else I can look?

Answer:Exchange 2003, a few emails just disappeared?

PM a mod to move this thread to "Networking and Security" forum.

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I'm trying to configure a mail server and when i send mails to any hotmail account they won't get to my inbox, neither to my junk mail folder.....

However when i send them to Yahoo or Gmail, they get there fine...

my mail server isn't in a black list , i have a SPF, i don't know why this is happenning...can you give me some guidelines so my mail server will be able to send email to hotmail?

Answer:Emails not getting to Hotmail

dzisaacs said:

I'm trying to configure a mail server and when i send mails to any hotmail account they won't get to my inbox, neither to my junk mail folder.....

However when i send them to Yahoo or Gmail, they get there fine...

my mail server isn't in a black list , i have a SPF, i don't know why this is happenning...can you give me some guidelines so my mail server will be able to send email to hotmail?Click to expand...

Does anyone have a clue on this one as i am having the same problem.

When people use my contact form i will always get the emails using yahoo etc but as soon a s i use a hotmail account the emails never come though , no bounce message not spam or junk box , just nothing at all.

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Question: hotmail emails

i cannot open or delete any of my emails from myhot mail account on my laptop , but can from other computers.

Answer:hotmail emails

What browser are you using?

Internet Explorer
Google Chrome etc...

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For the last few days, Hotmail has been sending emails to everyone in my Contact list with a variety of different links to adds for products. Is this a virus doing this? How to I eliminate it? I've been using Norton Security Suite when this happened. I just ran Advanced System Care Free to see if that found anything....not sure it helped.

Answer:Hotmail emails being sent

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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hello this is my first post and I hope I can't find the answer to my problem with hotmail here.
I'm running a powerPC mac 256ram with safari 3.1.2 (I think it is the latest one) and I was having some trouble with hotmail. I opened the account 14 years ago in Malaysia (I'm living in London) and everything was running OK until last week. the add that is above hotmail's inbox (witch was always in Thai) started to cover the whole page, without me doing nothing. then I upgraded safari and the add thing was solved but now I can't access any of my emails. I can get to the inbox but that's pretty much it. I can't enter any email, or go to another folder, I can only sign out and move trough the hotmail, spaces and all that stuff that has nothing to do with the inbox.
please if anyone can help me I would really appreciate that, since I really need to use my hotmail account.
I've trued activation and de activation of java, deleting cookies, reseting safari, I'm really running out of ideas.... please help me out!!!
thank you very much in advance.

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Cannot receive emails from hotmail users to my NTL email account. This is happening to a lot of people I know, and to others who have posted on other forums on the internet. Have contacted NTL tech support (in India!) and they are less than helpful, insisting it is a Hotmail problem. ALL other emails from ALL other providers are coming through OK. NTL server is clearly blocking Hotmail, but what can I do???

Answer:Hotmail to NTL emails

having been very pleased to leave ntl behind when I moved I must say I never had any trouble getting hotmail. Are you going direct to or are you using some other system to obtain your e-mails?

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My wife has a Hotmail account. Occassionally and seemingly randomly, emails that she sends to my email (a corporate email) are not getting through. Some of the time, she gets a bounce back reply message. Sometimes she doesn't. When she gets it, all it says is:

"This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed."

She says my email address is the only one that bounces back to her. I had my IT guy check on it from our end, and when he looks in the system he sees:

"Diagnostics-Code: smtp; 503 This mail server requires authentication when attempting to send to a non-local email address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server".

My IT guy said the forums he checked out showed hundreds of Hotmail users having similar problems, but he didn't tell me anything about the possible solution (yet).

Any ideas????????

Answer:Emails from Hotmail not getting through

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I've just upgrade OS from Win98 SE to WinXP. All my previous emails in Outlook Express disappeared after the upgrade. Does anyone know how I can recover those lost emails? Your help is appreciated. I'm using:
WinXP Professional
Outlook Express 6.0

Answer:[SOLVED] emails in Outlook Express disappeared

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I conducted an XP reinstall and all Mozilla Thunderbird emails are missing, and some emails have attachments that contain critical information. How can I recover these items? I located the Thunderbird folder and found profiles, registry.dat, default, ect. but I am not sure how to move forward. If I reinstall Mozilla Thunderbird, will this solve the problem? If not, what are my next steps?

Many Thanks!

Answer:[SOLVED] Mozilla Thunderbird Emails Have Disappeared

Hi, Ifarrell.

I'm confused, please explain the situation in depth. You're saying you "reinstalled" XP, yet you're Thunderbird folder in Programs is still there? That's not possible. When you reinstall an OS, it completely deletes/formats the HDD making it near impossible to have anything left.

So, with that in mind - of course you're emails are gone. They're saved in your Thunderbird directory, I believe. So, when you format, you're HDD gets wiped, you're emails get lost.

Always remember to backup your computer! I lost over 100GBs of very important data before by NOT backing up. Be careful!

Good Luck.

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emails that were in my inbox last week have disappeared and i need to get them back

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This seems to have happened overnight. Between shutting my PC down and restarting it today, every email file in OE6 seems to have disappeared from my Inbox, Outbox, Del. Items, EVERYWHERE. I don't have ANY clue where they have gone, or how they disappeared.

I have found some files in My Documents:



Now, are these the files which contained my emails? If so, how can i get OE to "find" them again so i can view my emails? There's a large number of important details in these messages which i need for future reference. Any help would be appreciated GREATLY.

Also, i seem to be able to receive new mail. Does this mean that my files have now been recreated somewhere and require updating?

Thanks for ANY informatiom. Even if it doesnt solve the problem, i would be grateful for absolutely anything at all.

Thanks again


I've now sorted this out, so no worries. Thanks to anyone who's read this and about to post, if i hadnt sorted it myself, you'dve been a great help!

Answer:Solved: Outlook Express 6 - all emails have disappeared

Hi meat_golem

Glad to hear you were able to sort this out.
I have marked this thread Solved for you.
In the future, this option is also available to you using the Thread Tools drop down menu at the top of your thread.

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I have a laptop running Windows XP and 2 days ago when I login to my Hotmail account it will not open any emails. I can successfully get to my inbox but once there I can do nothing else such as open emails, start a new email, go to another email folder. Nothing I click on will work.

I have IE8, Firefox 10.0.2, and Chrome and Hotmail will not work in any web browser.

I have Vista on another computer and hotmail works fine there.

I have Restored the laptop 2 times to previous dates where I know that hotmail was working fine with no success. I saw on article that said to set the Hotmail/Options/Privacy Settings to use HTTPS automatically and that has not corrected the problem either.

On IE8 I have reset to the original default settings and still no luck.

I would very much appreciate any further suggestions.


Answer:Hotmail will not open emails

Just an update to this problem. My neighbour has just told me he is having exactly the same problem with his hotmail account and he is also running Windows XP. I am thinking now that some Microsoft update to XP has caused this problem to start.

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My ISP is Pipex, and I also use a domain name that forwards to my Pipex address.I've been having problems today sending an email to a friend who uses hotmail: within a minute my mail bounces back with this message :"5.1.0 - Unknown address error 550-'SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit click here for email delivery information and support".There was nothing spam-like in the content (which was about trying to arrange a date for a committee meeting), and I frequently write to this person successfully.I've tried sending by normal (OE) method and via webmail, but both have bounced.I'll try the suggestions in the bounce message, but past experience suggests it will take ages to get a response, so has anyone got any suggestions or advice, please.

Answer:hotmail is bouncing my emails

have now noticed thta I'm not alone - see click here

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In all browsers, today and on other occasions, hotmail emails will not open. The top email, most recent, is highlighted and the round hourglass just circles and circles. If I move the cursor up and down the list of emails in the Inbox, the X and flag on the right become visible but clicking on them yields nothing. Since it occurs intermittently but in all browsers when it occurs, does this sound like an account or connectivity issue? I am on a good 3G connection with VPN enabled. Thanks in advance for suggestions.

Answer:Hotmail emails will not open sometimes

Sounds like a (Hotmail) server issue or a problem somewhere in the network between the server and your computer.

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I like to keep a copy of all emails I send, but with Hotmail that means remembering to tick the box at the bottom of the screen. Is there a way to set Hotmail to automatically save a copy of ALL sent emails?

Answer:Saving Sent emails in Hotmail

According to Hotmail, there is no other setting:

To keep track of messages you send, you can place copies in the Sent Messages folder.

1. Go to the Mail page.
2. Click New, and then write your message.
3. Select Copy Message to Sent Messages Folder below the message area, and then click Send.

<NOTE: This is from their HELP area>

I did think at one time there was an option, but I guess that is not the case (as far as I know).

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recover hotmail emails from 22-10-11 to 28-10-11

Answer:deleted hotmail emails

If they are not in the trash folder, they're gone for good.

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I recently changed my web server to a reputed server in Poland and have found problems when sending emails to Hotmail or Yahoo accounts. My sever guys claim that the mails are being delivered to the respective Hotmail and Yahoo servers but are not being delivered onwards to the destined mailboxes. I wrote to Hotmail about this and the said they are not blocking anyservers and sent me some instructions to follow in my hotmail account but this did not help. Can someone please advice how to tackle this problem. Is the fault at my end or the Hotmai/Yahoo end ?

Answer:Hotmail not delivering emails

While they may not be blocking them, the spam filters used by Hotmail and Yahoo may be binning them for some reason. make sure that they are plain text with no graphics or attachments and see if they go through?

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Hotmail is rejecting all my Emails.My ISP tells me that they have no problem with Hotmail.When I contact Hotmail Support, I am given a complex form to complete.The form is full of technical jargon that I do not understand.Can anybody suggest a better solution?My OS is XP professional.My antivirus is up-to-date and the latest scan did not show any problemsAny help would be appreciated.

Answer:Hotmail rejecting my Emails

Who is your ISP/Email provider?

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Is it possible to find my hotmail emails from 2003 back to 2000
I have not deleted them,they were in a folder on the hotmail interface,Can only find emails from 2004 onwards

Answer:Hotmail emails pre 2004

What happened to the folder? Is it gone? Have you ever used an e-mail desktop program like Outlook Express? If you did, maybe you downloaded it using POP settings, and it's gone. If it's not in the web interface, and you can't find it downloaded anywhere, then you can't get it back. Microsoft doesn't restore e-mail for free accounts. I doubt they'd even keep a backup for a paid account going back 10+ years.

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HiI recently 'signed up' for a hotmail add on where you can send mails with fancy backgrounds.It has placed a folder in my document called 'My Stationery' where it contains images of the backgrounds you can have when sending an e-mail.However, i cant actually work out how to use them!Do i have to sign into something special rather than simply hotmail!?thanks

Answer:Hotmail fancy emails

What program was it you "signed up" for? Are you sending Hotmail via Outlook Express or using the website? OE has stationery backgrounds, but I'm not aware of this on Hotmail. Were there no instructions on the site you signed up to?

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A friend has a hotmail account which was not accessed for over 30 days. According to hotmail rules these are deleted.Anyone know how to restore them if possible? Or even how to contact anyone regarding this?(the account is a free one)Thanks.

Answer:Hotmail restoration of emails

You can't restore them you just open a new account and hope no one has nicked your address in the meantime.

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Answer:Hotmail sending emails without me doing it

change your password, also TURN OFF THE means you are shoutingSome HELP in posting on plus free progs and instructions Cheers

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My friend in China has a problem with hotmail. She can read emails but can't send. When she attempts to send an email it comes up with 'need to recognize english letters'. Any ideas on why this is occuring? Cheers Chris

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MY computer crashed and I have had it mended but now when I open my Hotmail account, I can receive emails but not open them or send them? I have opened a second account in an attempt to overcome the issue but that doesn't work either?

I have a lot of unread in my original account but presume they are lost for ever! Can anyone help me please??

Answer:Outlook Hotmail emails

What you could try if using IE is click tools/internet options/advanced/reset. If asked to reset personal setting click no.

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I can log on to my hotmail, but I can't open my emails. When I click on them, the page doesn't load. I tried to reinstall java, but it doesn't work. Can anyone help me?

Answer:I can't open my emails @

What browser are you using to check your hotmail?

Try optimizing your browser like deleting the cookies, temp files, history and restore the default settings. If still not working try using other browser like firefox.

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I have been searching but I coulden't find a program, for windows, that will let me check my hotmail/msn and netscape email on thunderbird. I have only found YahooPOPS. Others I have found, you have to pay, or there for linux. Thanks for any help.

Answer:Programs for getting emails like hotmail

i dont think you can do it with hotmail without getting their POP service which costs money....unless you can do it in outlook maybe....

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I am receiving and sending emails on my phone...many months of history, etc. When I open my Hotmail on my PC it opens under Outlook and none of my emails are there????

Answer:Why can I see my emails on my Hotmail on my phone but not my PC?

Are you sure you use the same MS accounts on your phone and your PC.

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relogged into the account 2night & all e-mails are not there, not logged in for ages, tried 2 reactivate the account but got no reply on this from hotmail eventhough e-mailed em 3 timesassuming that i need 2 upgrade as using winxp now & not win98.Can anyone advise please

Answer:lost emails in hotmail

There is an expiry date of i think about 90 days. If there is no activity on your account within this 90 days they delete it.

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