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Solved: Outlook Hotmail Connector unable to connect to Hotmail

Question: Solved: Outlook Hotmail Connector unable to connect to Hotmail

I am running Windows XP Professional 2002 and Microsoft Office 2003 (Outlook 2003)

I was using the older version of Outlook Connector to access my Hotmail account, but recently it said that I needed to upgrade it. The automatic upgrade did not work properly, so I manually removed/un-installed the old Outlook Connector, removed the hotmail account within Outlook, and I also removed a bunch of hotmail.ost files hanging around that seemed to have no data in them (in C:\Documents and Settings\Default\Local Settings\Application Data\Microsoft\Outlook) - I believe they were formed when I was going through all the problems with the supposedly automatic upgrade).

Then I manually downloaded and installed the newest version 14.1 for 32-bit and through the Outlook connector interface within Outlook, re-added the Hotmail account. But now when I try to click on any Hotmail folder, the following error message appears:
"Unable to display the folder. Microsoft Office Outlook could not access the specified folder location."

So I feel like I am back at square one and not sure how to get the Connector to start connecting. Thanks for any advice.

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Answer: Solved: Outlook Hotmail Connector unable to connect to Hotmail

Amazingly, I finally found the answer in another forum, of course only after I went to the trouble of making my earlier posting.

SETTING THE HOTMAIL ACCOUNT AS THE DEFAULT EMAIL ACCOUNT solves the accessing problem. I hope this can help some other poor souls out there!

I know some people have multiple hotmail accounts that they want to sync up with Outlook, and have no idea what to do in that case, but if you only have one account, this seems to work.

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I removed Outlook Hotmail Connector because I considered it bloatware. I don't use Hotmail. I use a hybrid system involving Outlook for my computer and Gmail for my Andriod phone and that is working fine.

After removing Connector, I kept getting a message from Outlook about installing the "upgrade" Hotmail Connector. As I was having the red x problem with graphic images not appearing in my Outlook emails, in despair I allowed it to load. The real fix came through as SP2 after I repaired Windows Update and got it working again.

So, is it bloatware? Is there a downside to removing it? Is it benign enough to just leave it alone? What would you do?

Thanks for any light you can shed on this.

Answer:Do I really need Outlook Hotmail Connector when I don't use Hotmail?

Hi there ... I think you have answered your own question .. I would tend to leave it alone it is not doing any harm

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I am running Outlook 2003 on Windows XP Prof. I installed Outlook Connector 12.1 and added my hotmail and MSN accounts. Both showed up in my mail folders list and both connected to the web and downloaded just fine.

When I tried to Send/Receive just my hotmail account, it was not listed in the Send/Receive group, so I checked the Email Accounts list. The hotmail account is not listed in my Email Accounts list (tools, Email Accounts, View/change), yet it is showing in the Mail Folders. I can send mail from that account if I hit reply on a received message but not if I try to select that account on a new message. I uninstalled Connector, and removed MSN from the list but I cannot remove hotmail as it’s not on the list of accounts. When I try to close the folder (right click, close [email protected]) I get an error saying to use the Email Accounts list to remove it...but it’s not on the list.

Any idea how to remove an email account that shows up in the Mail Folders but is not listed as an account in the Email Account list? Any help would be greatly appreciated.

Answer:Solved: Outlook Connector- remove Hotmail account


Welcome to TSG!

Try this:

In Outlook's Account Settings window, go to the Data Files tab and select your Personal Folders and click Open Folder.

In the window that comes up you should see a file named emailid_hotmail.ost. Close Outlook and delete this file.

Reopen Outlook to see if Hotmail account is gone.

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When Microsoft started the new hotmail, I guess they made it so you have to have a special download in order for it to work with Outlook. Before this, I have used Hotmail in conjunction with Outlook with no problems. When I go to the download center to get the required download, you are required to validate your copy of Outlook. I KNOW that my copy is genuine. But it keeps coming back saying "no Microsoft Office products were found on this PC". Thus, I can't get the download. I need it to use Outlook. How to I get this download to work?

Answer:Solved: Windows live Hotmail connector download for Outlook

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I get lots of sync error messages every time outlook updates emails from hotmail. This is the message: I am using outlook 2007 win 7 64 bit - Any ideas please ? 11:54:02 Synchronizer Version 14.0.511711:54:02 Synchronizing Mailbox '[email protected]'11:54:02 Error Synchronizing Message11:54:02 Error with Send/Receive.11:54:02 Folder Collection Sync Key: 0{47dbc593-da5c-4b03-8609-0c9941558aac}1011:54:02 Message Collection Sync Key: 0{c2092d60-3b1a-4f7f-97fb-7629a354db6a}1011:54:03 Synchronizing server changes in folder 'Calendar'11:54:03 Synchronizing server changes in folder 'Contacts'

Answer:Outlook connector to Hotmail

Have you got the latest Connector ?No help I know but it works perfectly with Win 7 32 bit.

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Hi, I don't usually post a thread but spend most of time searching the others' posts which suit my situation. But for this, I couldn't find anywhere else so I decided to ask for help. My OS is win 7 32bit and I'm using office outlook 2007. I've been using yahoo and google accounts through outlook 2007 without any problems. But for hotmail account, I found out that I had no choice but to use outlook connector, so I downloaded and installed it (latest version; 14.0.6106.5001) and added my hotmail account. But when I click inbox, nothing happens. Here's my error log; Outlook Hotmail Connector Version 14.0.6106.5001 Account: ********* Signed in successfully at 2011/8/26 pm 09:30:41 Mail: Error at 9:30 pm Calendar: Contacts: Last successfully refreshed at 9:30 pm. Errors : Time: 2011/8/26 pm 09:30:46 Error in Mail There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4405. Server. User puid mismatch. Time: 2011/8/26 pm 09:30:46 Error in Mail Error with Send/Receive. There was an error synchronizing your folder hierarchy.... Read more

Answer:Outlook Connector for Hotmail

Does you mail account settings on the web allow for you to choose what type of email server you want ie: IMAP or POP and do the setting correspond to what is in the connector program and outlook? There should also be some type of instructions I would think on the hotmail account on how to set it up or on the connector program.

Hmm I'm looking at hotmail right now and it doesn't seem to have any of the above and it's only POP.

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Morning Guys,When setting up connector to work with Outlook 2007 I made a spelling mistake with her mail name.On opening outlook get the screen with her mail name and asking for password.How do I change her name.Thank you.Michael.

Answer:Outlook hotmail connector

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I am using Outlook 2003 with the Microsoft Office Suite. Anyways, I downloaded the Hotmail/MSN "Connector" so it would receive my Hotmail emails, but, when I look in my inbox on the internet from, many emails are listed there that are not in my Outlook inbox... It can take a long time before these actually get downloaded. Anyone heard of this?Thanks, Jesse Zylstra

Answer:Outlook with Hotmail Connector

Trying to delete the email account on my computer and then add it again...I get the feeling that Outlook Connector may be buggy...Edit: Seems to be stuck at 32% downloading.. this might be an MSN issue...

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I have Microsoft Outlook 2010 and it asks me to upgrade Outlook Connector.
I installed it but when I go to Outlook again, it asks me to install it again.
I installed it in a folder named Microsoft Office 2010 instead of the default.
Could this be the problem.
If it is, how can I install the connector in a different folder?

Answer:Outlook Hotmail Connector

I have Office 2003 is in the default, but Outlook 2003 is uninstalled if that can help find the connector if it is in the default folder.

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Well I got the message to upgrade to the new outlook connector for Outlook 2010
So I clicked install. Outlook never re-started and when I tried to open the program, it crashed and gave me a messaged that some mso *.dll was not installed and outlook would not load, I re-started and the same problem. I did sys restore and now outlook works again but is asking me to do the upgrade to get my Hot mail.
I checked my e-mail on the web and also got a message there, to choose weather or not to let my PC program (ie. Outlook 2010 to control Hot mail account.
Also my cloud does not look the same in my system tray looks like to white clouds instead of the blue.

I down loaded the 2010 32bit new outlook connector but have not installed it yet. I am thinking I may have to un-install the old hot mail outlook connector before I install the new one. Not sure though.
Any thoughts tech guy??

Answer:Hotmail Outlook connector upgrade

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Hi guys, long time since I've been on here... anyhoo I have outlook office 2007 and during the set up it wouldnt take my hotmail account. SO I downloaded the hotmail connector and now when I try and star outlook it just wont go into the program. It gets stuck with the hotmail connector asking me or the password then it fails to load and shuts down.
Any idea how I can sort of resekt the whole outlook configuration and start again?

Answer:Cannot log into Outlook 2007 using hotmail connector


First of all check your login details (Password etc.) work on line: -

Then delete all the accounts in Outlook.

Now use the connector add-in to load the hotmail account back into Outlook. OK?

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I have Windows 7 installed

I have several hotmail accounts and have been succesfully downloading emails from these accounts in Outlook 2007.
Recently I installed Office 2010.

Installed outlook connector 32 bits and verified that is installed.

When I go to outlook 2010

- I do not see "outlook connector" displayed on tool bar or anywhere else. Where can I see in outlook 2010

- send/receive tries to download hotmail files but I ger error message..

Task '[email protected]' reported error (0x80004005) : 'There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4350.

I did access emails directly from hotmail without any problem. Also I did the same with outlook 2007.

Any suggestions?


Answer:Hotmail connector with Outlook 2010

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I have had lots of outlook issues lately
I have finally got it working again but cant get the hotmail connector going
I have installed and it appears in the menu
but when I select "add a new account" nothing happens
on first startup i got the message do you want to add a hotmail account.
when i selected yes then nothing happened as well
any ideas?

Answer:outlook hotmail connector not working

has this worked in the past, hotmail do not allow connection to outlook, unless you pay for the account to use pop or imap...

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This is the error message I got after I downloaded, installed the upgrade to: Outlook Hotmail Connector 32-bit update and then tried to start Outlook 2010:

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured.
I can get outlook to start again only if I do sys restore but can not get my Hotmail until I do the update and when I do the update same problem again. I tried downloading then installing. I tried to uninstall old connector and reinstall new.

Can someone please help

Answer:Outlook Hotmail Connector 32-bit Update

i ahve merged one two of your duplicate threads and also closing this one

continue here

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hotmail outlook connector 32-bit for office 2007 suddenly stopped working a few days ago with the following error message:

Outlook Hotmail Connector Version 14.0.6123.5001

Session timed out. Automatically re-signed in at 2/4/2015 10:13:51 PM

Mail: Error at 10:13 PM.

Errors :

Time: 2/4/2015 10:13:52 PM
Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 80041004.
Time: 2/4/2015 10:13:52 PM
Error in Mail
Error with Send/Receive.
There was an error synchronizing a contacts folder. Error : 80041004.
Time: 2/4/2015 10:13:54 PM
Error in Mail
Network operation failed

i have uninstalled/reinstalled Connector several times, does not work, please help!

<email removed - etaf moderator >

Answer:hotmail outlook connector not working

i have removed your email address as you will get a load of spam

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After several months of beta testing, Microsoft Outlook Hotmail Connector 14.0 has officially been released as a replacement for Outlook Connector 12. Outlook Hotmail Connector 14.0 is compatible with Outlook 2003, 2007, and 2010.
Why use the Outlook Hotmail Connector?

If you have been using Outlook Connector 12.1, you already know that it enables you to manage your Windows Live Hotmail e-mail messages, calendar, and contacts from within Outlook.

Outlook Hotmail Connector 14.0 introduces several improvements. For example, you might notice after upgrading that the connection to Hotmail is more reliable than before, and issues such as blank messages being synchronized to Outlook have been fixed.
Even better with Outlook 2010

With Outlook Hotmail Connector 14.0 and Outlook 2010, you see these additional benefits:Junk filter settings. Your safe sender, blocked sender, and safe recipient lists are synchronized between Outlook and Hotmail.
Integrated Send/Receive. Send/receive works just as it does for your other Outlook accounts.
Integrated connection status. The Hotmail account status appears in the Outlook status bar.
Rule support for secondary accounts. Rules can be applied to the Hotmail account in Outlook, even if that is not your Outlook primary account.
Synchronize your drafts. The Outlook Drafts folder synchronizes with the Hotmail Drafts folder.

Source -
Microsoft Outlook 2010 : New Outlook Hotmail Connector released today

Answer:New Outlook Hotmail Connector released today

thnx for the share..trying it now..Beta wasnt workin for me..

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I'm trying to help someone at a remote location about 100 miles from here, by phone. He has MSOffice 2010 installed from an off-the-shelf retail CD on a fresh, clean setup of Windows 7 and wants to use Hotmail with his Outlook 2010. He says he's getting the following message:

"Microsoft Outlook Hotmail connector 64-bit Setup Wizard ended prematurely"

He says there are no code numbers or any other details that help identify a cause or solution.

Everything I've found deal with a Click-to-Run version downloaded from the MS web site and suggests to uninstall that and an MSI-based version to replace it; but, this is an off-the-shelf retail CD.

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How do MS Office Outlook Hotmail Connector updates (and notifications) work?

When i opened Outlook 2010 on my primary PC a day or two ago a message popped up saying i needed a new version.
I accepted and updated the version - no problems.
From what i found a new version was recently released.

Today I started Outlook 2010 on my Test/Backup PC to update this, and I don't get the "New Version popup".

It seems the Hotmail connector does not get updated with "normal" Windows updates.
I do have MS updates set to notify me of updates, but i choose when to download and install.
All options are checked for recommended, optional, etc.

It looks like Outlook may or may not notify about an update needed.
Secunia PSI (v2) doesn't list the Hotmail connector, so no help there.

I'm guessing i can download the latest version and install it.
I'd really like a reliable way to know when a new version is available and get a notification.

Here's the info for my latest version...

Answer:MS Office Outlook Hotmail Connector updates

I found an MS post and the new version available popup in Outlook is the way this update is handled.

On my Test box i don't have an automatic send/receive.
A send/receive is needed to get the New Version message.
I did a manual send/receive and got the New Version message.

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I have been using BT for my emails for years now and never had problems using their for web-mail and outlook 2007 on my computer. Following BT not using yahoo anymore and now just using BT Mail I installed the Hotmail Outlook Connector, so I can use as web-email. I created a Mapi account in Outlook and copied all my contacts into it. I also created some additional send/receive e-mail addresses in, they are BT sub accounts. They are showing up in both and outlook 2007.
The problem I have that and outlook 2007 will not send emails.
They either are stuck in the outbox or they come back with the following messages. The first one tells me "not to resend" as the mail is delayed.
1. FW: Delivery Status Notification (Delay)
Subject: Delivery Status Notification (Delay)
This is an automatically generated Delivery Status Notification.
Then I get delivery report saying the email cannot be delivered.
2. This is an automatically generated Delivery Status Notification.
Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.
Alternatively, I get
3. This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
I have no problem receiving emails.
It is not just email addresses, it can be anyone i.e. [email pro... Read more

Answer:Outlook 2007 not sending mail after installing the Hotmail Outlook Connector

If you have installed Outlook connector then you are not using via webmail but are using Outlook 2007 for it. Webmail is through your browser. You should not be having any problems sending via the browser. You can also log into BT using the browser and send.
But coming back to your original problem I'm not sure why you set up a MAPI account or how you did it and the problem may well lie there. Suggest that you delete the hotmail/outlook account in Outlook and start again. You can back up the received emails first. The account should be an Exchange Activesync type.

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I have the outlook Hotmail connector installed on my work machine (On outlook 2010), and I also have outlook 2016 (which connects to natively) on my home machine.

Both have stopped playing nice with in different ways::

outlook 2010 simply wont connect with at all -
Outlook 2016 shows my email and calendar from but will no longer show my wife's shared calendar.

Both of these installations were working perfectly with no issues prior to the recent upgrade.
Has anyone else experiences issues like this?

Answer:Outlook Hotmail Connector 2010 not working after upgrade

Hotmail Connector is no longer supported and will only work with the old After your account has been migrated to the new Office 365 backend, you'll need to re-configure your account and not use Hotmail Connector anymore.

Details here: migration changes; What do I need to know and do? - HowTo-Outlook

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I have the outlook Hotmail connector installed on my work machine (On outlook 2010), and I also have outlook 2016 (which connects to natively) on my home machine.

Both have stopped playing nice with in different ways::

outlook 2010 simply wont connect with at all -
Outlook 2016 shows my email and calendar from but will no longer show my wife's shared calendar.

Both of these installations were working perfectly with no issues prior to the recent upgrade.
Has anyone else experiences issues like this?

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Outlook 2010 has suddenly frozen and when I press the File option I get the message in the title.

I also have Outlook 2007 installed and am using that but I think the problem has been caused bu an automatic Windows update, because I have restored once and it worked again for a short while.

Any help would be appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3317 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 476840 MB, Free - 309946 MB; F: Total - 476710 MB, Free - 431945 MB; L: Total - 476929 MB, Free - 402826 MB;
Motherboard: Gigabyte Technology Co., Ltd., G31M-ES2L
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled

Answer:Problems with Hotmail connector in Outlook 2010 under Window

Do I understand right, that you both 2007 and 2010 Outlook installed on the same machine?

If so, from day one Microsoft has warned us not install 2 versions of Outlook

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September 8, 2010


Microsoft Office Outlook Hotmail Connector 14.0.5118.5000 update is available.
Uninstall old version in Programs and Features, then install new one.
32 bit Outlook Hotmail Connector
64 bit Outlook Hotmail Connector

Answer:Outlook Hotmail Connector 14.0.5118.5000 Released

nice find, thank you! Do you have to download and install, or is there a feature for it to update itself?

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I am using

Vista Ultimate - All Updates

Outlook 2007 - All Updates

and Outlook Connector - Current Download

and a Hotmail Plus email account

In the past I had no problems accessing my multiple hotmail email account in Outlook, with the help of Outlook Connector.

Now I am having lots os Issues, the biggest one is that there are Constant Errors trying to Sync my Hotmail account with Outlook.

When I use Outlook Connector, the Calender willnot sync. Also, once I have made changes to the inbox, ie deleted emails, sometimes they reapear next time I open Outlook.

I called Microsoft last night and they told me I don't need to use Outlook Connector to get my emails, just set up email as http and enter all the settings.

This seems to work ok, but when I send messages, they don't stay in my hotmail sent folder, but go right to my personal folder sent folder. I can live with this. Also the Live Calender is not visible, also not a problem, I don't use it. I use the Outlook Calender.

Problem is, that Outlook tries to install Outlook Connector the next time I open Outlook.

Also, without Outlook Connector, it will not download all the emails in the inbox automatically, unless I click on each one.

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Hi Guys, I am having a problem with Hotmail connector. First the data: Windows 7 64bit - Office 2010 32bit, both are up to date, including last social connector update. Linkedin connector works flawlessly but when in the people pane I try to connect to my main hotmail account (the one I use for chat) I get the following error:
"Invalid user name or password"
I guess user name is my hotmail e-mail address and password must be the same as the hotmail password. @least for the linkedin connector it is that way.
I have 12 mail accounts in my outook setup, incluiding 2 hotmail accounts. I am using pop to download all accounts, including the hotmails.

Please any Ideas ????????

Answer:Outlook 2010 Hotmail Social Connector: Invalid user name or password

If you have two hotmail accounts it would seem that the outlook hotmail connector is linked to just one of the hotmail accounts you have set up on outlook. Might be wrong about this but seems logical. I use the connector to get my hotmail to outlook with pop3. However I only have "one" hotmail account associated with outlook. Maybe you could delete one of the hotmail accounts from your outlook and see what happens.

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For the past week, since 8/18/2004, E-mail that I send to Yahoo and Hotmail via Outlook Express 6, is being delayed. It is only certain addresses. It is taking up to 2 days and occassionally there is a mail failure. Hotmail sends me messages that the mail is being delayed and not to resend, but the recipient never receives it. My E-mail address is not blocked. When I send via internet, all is well. I have no other problems sending or recieivng to others.

Any thoughts?

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Hi Guys,

Bit of a weird issue i'm having here. All started last night when i tried to go onto Hotmail , then it was taking an unusually long time to load then eventually a page saying webpage unavailable. Every other phone , laptop etc connected to the router is able to get on it no bother so it seems to be exclusive to my laptop. I've tried a variety of things as listed below and cannot seem to figure out whats going wrong.

1. Cleared cache
2. Different browsers (IE & Chrome)
3. Disabled firewall
4. Flushed DNS
5.Rebooted Router
6. Rebooted Laptop

Any help/suggestions would be greatly appreciated



Answer:Unable to connect to hotmail

Quote: Originally Posted by Bibbster

Hi Guys,

Bit of a weird issue i'm having here. All started last night when i tried to go onto Hotmail , then it was taking an unusually long time to load then eventually a page saying webpage unavailable. Every other phone , laptop etc connected to the router is able to get on it no bother so it seems to be exclusive to my laptop. I've tried a variety of things as listed below and cannot seem to figure out whats going wrong.

1. Cleared cache
2. Different browsers (IE & Chrome)
3. Disabled firewall
4. Flushed DNS
5.Rebooted Router
6. Rebooted Laptop

Any help/suggestions would be greatly appreciated



Just a shot in the dark, have you downloaded any new MS patches on the laptop?

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Hi everyone

I tried to use Outlook 2002 to access my hotmail. I used the POP3 settings, got it to work, and hit send/receive. Now none of my emails from my Inbox are in my hotmail account when I use my web login. Why did it do this and how do I reverse it? I tried to find some answers on the Microsoft site but they give pretty generic answers there. The answers I've got here in the past were much better.

Thanks in advance,


Answer:Hotmail + Outlook 2002 = no emails at Hotmail site

Try going to Tools > Email Accounts > View or change existing accounts > Select your account and click Change > Click More Settings > Advanced tab. From here there should be a check box that allows you to set whether you want your emails to be left on the server.

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Recently, a family member told me of a problem connecting to windows live "hotmail" in IE. I have since remotely connected to her computer to try to fix the problem(am writing this with use of it). Malwarebytes/Eset online/Sophos have come up clean(with exception of some PUPS in the first MBAM scan). Her long used Webroot has logs(back to 2012) of some of the PUPs MBAM found in said scan(maybe just quarantined stuff?) I have had to use FireFox to access both this RA tool, and their hotmail. The hotmail account was compromised(account name/details changed), but has since been restored. I am still unable to connect via IE 9. I uninstalled/reinstalled IE 9, but the issues remain. I can see the issues in the Farbar additions log, but would like to know if there is anything deeper I can't find. Thank you in advance.

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: AMD Sempron(tm) Processor LE-1250, x64 Family 15 Model 127 Stepping 2
Processor Count: 1
RAM: 894 Mb
Graphics Card: NVIDIA GeForce 6100 nForce 405, 128 Mb
Hard Drives: C: Total - 142843 MB, Free - 94961 MB; D: Total - 9781 MB, Free - 4488 MB;
Motherboard: Gateway, MCP61SM2MA
Antivirus: Webroot SecureAnywhere, Updated and Enabled
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 23-10-2014
Ran by Owner (administrator) on OWNER-PC on 25-10-2014 01:48:18
Running from C:\Users\Owner\Downloads
Loaded ... Read more

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Hi TechSupport!

Me and 2 other colleagues are experiencing a problem with our internet for over a week now, I hope you can help us!

For some reason we are unable to connect to websites like Facebook, Hotmail and a few others websites. When we try to connect we do see the login screen, but after that the site keeps loading and loading for several minutes and then the screen turns blank or says "the connection was reinitialized".

The funny thing is all 3 of us use Windows XP Professional SP3, but other colleagues with Windows 7 Professional don't have this problem at all.

Technical Data:
- HP Pro 3010 Small Form Factor PC Pentium(R) Dual-Core CPU E5400 @ 2.7GHz
- Windows XP Professional SP3
- Java 7 Update 17
- Adobe Flash Player 11, Version: 11.6.602.171
- Mozilla Firefox 19.0
- Internet Explorer 8, Version:8.0.6001.18702 (Cipher Strength: 128-bit)
- Networkconnection: via Static IP

I've googled and tried a lot, and came to the following result:
- Only Windows XP computers have this problem, Windows 7 do not get this error, and all computers are connected on the same network.
- This problem occurs regardless of browser (tried with IE, Firefox, Chrome)
- This problem still occurs after deleting All History, All Cookies, after changing/turning off proxy.
- Flushing DNS didnt solve it.

I am able to ping Facebook (see attachment).

But if I go to a website like Jaggle the website loads normally, but keeps loading some addins/plugins or something:
"Busy loading... Read more

Answer:Unable to connect to Facebook, Hotmail with Windows XP

Does anybody know what could be the problem?

Best Regards,


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Hi Everyone, I was wondering if you could help me, I have outlook 2007 60 DAY TRIAL VERSION right now. and I singed up with hotmail plus for 19.99/year. and i still cant use hotmail with outlook, it just keeps saying my pasword is wrong but its right. I log into hotmail with that passowrd all the time.

Do you think i need that Hotmail Preminum for 20/month to get it to work?

Is there a tech support # or email i can use for help?

Write back

Answer:HELP! Outlook 2007 Not working with Hotmail...I have Hotmail Plus!

anyone have any ideas?

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Ive tried to reopen my Hotmail a/c every day but outlook does not have necessary tools to open my emails and contacts

Answer:Outlook replaced hotmail a/c not able get hotmail a/c opened

All Hotmail accounts were closed down a long time ago, shortly after the switchover to Outlook.comMicrosoft sent all Hotmail users an email which explained how to transfer existing Hotmail messages over to before a certain date.If you didn't do that it's too late now. Your Hotmail account and all messages in it have been deleted, and Hotmail no longer exists.message edited by phil22

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How do I get my Hotmail emails over into my new Outlook Hotmail account I inadvertently created my new account without checking properly

Answer:How to get my old Hotmail emails into my new Outlook Hotmail account

Here's how you add your Hotmail account to your account. I don't know if you'll get your messages over or not. They're two separate accounts that can't be merged.

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hi, Today I just checked my Hotmail account and I found it is in outlook. I didn't click anything, it just automatically changed.I wana  back my simple Hotmail. Do u know how to disable/delete outlook. Any suggestions?Regards

Answer:how to convert Outlook hotmail to simple hotmail?

MS has changed Hotmail....what you see is now what you get.

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I made the mistake of trying out the new MS mail beta and found it cannot be read by outlook so I opted out and reverted back to the so called classic hotmail mode but I still cannot retrieve hotmail into outlook XP.

anyone out there with similar experiences and have a solution?

Answer:outlook XP unable to read hotmail

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Have new laptop OS win8.1

Am able to start using password ??? but cannot access mail. Each time I try with the mail app I get a full screen just showing the mail envelope.

When trying to add a/c I am informed that already exists obviously!

My desktop with Win7-64 hasn't any problems.

Assistance appreciated.


Answer:Unable to log into Outlook/Hotmail email a/c

Further: I am able to open/log in to my email a/c - [Removed by Admin] - so my wife's laptop must me set up for email.

I have checked her laptop and she definitely has an Outlook a/c. Why is she unable to access this?

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I have tried Outlook Connector, Outlooks HTTP mail box setup and they both didn't work. Whenever i clicked send/receive there would be an error (and i would get no emails. I was trying to connect to a free hotmail account and am wondering if that is the problem...Please Help

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Using Windows Live Outlook Connector we can connect Windows Live Hotmail account to outlook. With Microsoft Office Outlook Connector, you can use Microsoft Office Outlook 2003 or Microsoft Office Outlook 2007 to access and manage your Microsoft Windows Live Hotmail or Microsoft Office Live Mail accounts, including e-mail messages, contacts and calendars for free!
Outlook Connector enables you to use your Live Hotmail accounts within Outlook:
* Read and send your Office Live Mail/Windows Live Hotmail e-mail messages.
* Manage your contacts in Windows Live Hotmail.
* Use advanced options for blocking junk e-mail messages.
* Manage multiple e-mail accounts in one place.
* Manage, and synchronize multiple calendars, including shared calendars to Windows Live Calendar from Outlook. How to connect using Outlook Connector:
1. Download and install Outlook connector
2. After Installation, start Outlook
3. From the Menu bar, click on ? Outlook Connector ? then select ?Add new Account?
4. Enter your Email ID, password provided Windows Live Account and other details 5. Click OK
6. Restart the Outlook, to take effect
Source: TechSurface

Answer:How to connect Windows Live Hotmail into Outlook

thanks for the tip hari, i use Windows live mail client instead of MS outlook....

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I have followed the new POP3/SMTP instructions slavishly on two machines and whilst I can receive Hotmail messages on OE, I get this message on trying to send"The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '[email protected]'. Subject 'Thursday check', Account: 'Hotmail', Server: '', Protocol: SMTP, Server Response: '550 5.7.3 Requested action aborted; user not authenticated', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78"Does anyone else have this problem or is it intended that sending is not allowed?Stan

Answer:Unable to send Hotmail via Outlook Express

Since 1st September MS stopped Hotmail being sent from OE and now you need to use Live mail click here

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Since this morning I have downloaded outlook app on my Apple iPhone. When I tried to sign in my account using my Hotmail Login. I can't login to my Hotmail. The error message I got 'Authentication failed'
I have all guides available on Internet, but still issue is not solved yet.

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i have hotmail. i am unable to send an email to anyone with outlook express. do i also need to have an account with outlook

Answer:unable to access outlook express with hotmail

Is Outlook Express properly set up to use Hotmail. Why don't you just use Hotmail as your email client?Home Page

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Hi, a recent issue for my partner's laptop is in signing into her Hotmail account. She has Win 7 sp 1 64 bit, the same as my pc.
I can automatically sign-in but she has to type her username each time, which is a recent event.
Have searched on the Microsoft forums and sites, which does have posts relating to this problem, but no solution.
Does anyone have an answer to this issue?
Appreciate any help with this.

Answer:Unable to sign-in to Hotmail/Outlook automatically

Is she using the web interface for Hotmail access or an email client such as Thunderbird, Outlook, Windows Live Mail, etc?

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I have a laptop running windows XP home and the latest IE version. However I am unable to open up any links from either hotmail or outlook express.
When I click on a link a blank page loads with an egg timer, if i click on the 'stop' button then click 'refresh' the page successfully loads up.

Please could someone assist me so when I click the links in hotmail they open up first time?

Any advice would be greatly appreciated, thanks.

Answer:Unable to open links from hotmail or outlook express

could try this;EN-US;Q281679

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I have always used windows live mail in the past with several email accounts on one screen which now keep being lost and do not sync properly since Microsoft started changing things.
My OS is Windows 7.
Now that Microsoft has changed my outlook account to Outlook EMail I want to use it with a few emails as I used to do with live mail but cant seem to do it.
I can open all my hotmail accounts individually using Outlook Email but want to have them all available on one screen. I can log into any one of my hotmail account with no problems but cant add any more accounts to the one I have logged into. Have tried lots of combinations of pop3, imap etc but always get messages like
"we couldn't connect to the server for your other account". which is that the one I opened or the one I want to add?
"make sure POP or IMAP have access." How do I do that?
"we are unable to reach your email provider" surely they are my provider?
I am also confused with the instructions to add an account as to which email address (aleady done or the one to be added) is being requested in which box.
Totally confused!!

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Not sure what's going on but for the last two days I've been unable to get my e-mail. When I go to I get the IE cannot display the webpage message. I tried Firefox and Netscape and the same thing. I connect to virtually every other web site I've tried, but not hotmail. I'd really like to get my mial etc. and I don't know what the problem is. Any suggestions? Windows xp IE 8

Answer:Solved: Won't connect to Hotmail.

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I have recently installed windows 7 64-bit. I have instaled Outlook 2007 and want to use hotmail connector to use my hotmail account - do I need the 32 or 64-bit version of connector???ThanksTom

Answer:hotmail connector version


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I am unable to open url in my email in hotmail. I click on link and nothing happens. If I forward that same email to my other email account that I have with my internet provider it will open. If I copy url into web browers it will open up. Can someone help me?

Answer:Solved: unable to open url in hotmail

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Recently one of my Hotmail accounts must have been hacked, because when I try to enter it, I get a message "It appears somebody else is already logged on". Have two other accounts and they work fine.

Question is, what can I do to enter this unusable account again. Microsoft detected my attempts to get in and sent me a message that they had locked the account and I need to fill out a form to regain entry. Unfortunately, the type of information they want has not been enough, because I do not remember the e-mail addresses of the last 3 or 4 messages I sent out.
I also do not know the titles of those messages which is what MS wants to verify I am the owner of the account.

Any ideas?
I have tried Googling the name of one of the people I sent an e-mail to, but every one of those services I encountered sooner or later wanted money for his e-mail address. Since I do not know the person's home address or phone number, have no way of contacting them to send me an e-mail to an alternate Hotmail account. Same thing with the other dozen or so contacts in that account.

Since this has happened, I wonder how safe the other Hotmail accounts are and how I can make a backup of the e-mail
addresses of all my contacts on them, so that if something like that happens, I am not "Lost in Space".

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For a few days now have been unable to sign into MSN 6 or access my Hotmail account. Have tried going to the MSN Homepage on the web but again no joy with Hotmail. I use NTL broadband and have had no problems going to other sites on the web. Have just visited friend who uses BT broadband and was able to access my Hotmail via the web on his computer with no trouble at all. Any ideas please.

Answer:(Solved) Unable to access MSN or Hotmail

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The Hotmail message "We can't connect to Hotmail right now. Please make sure that you're connected to the internet and try again." seems to appear all the time.

Is this caused by poor internet speed, because I've got that, or is it something with google chrome, the browser I'm using? When I'm using the Hotmail mailbox it seems to work okay, but this message appears, seems like, every time I use it.

It's mainly annoying since I can't understand the cause of why it appears. If I'm not really noticing a problem while accessing Hotmail, why does this message appear so frequently?

Answer:Frequently get Hotmail message "We can't connect to Hotmail right now"

Hotmail is changing to Outlook. will be

So, there might be some technical error.Try again after one day

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I have 2 machines both identical and I am unable to access facebook or hotmail on both.
I have tried internet explorer 7, firefox and google chrome all to no avail.
I am able to ping facebook to do a tracert
However the browser just hangs.

I am able to access it from my work PC as normal and at a friends house but another friend has the same problem as me.

I have done all the basics like deleted cookies, virus scans, malware etc all to no avail.

I have even re-imaged my PC to no avail.

I have dismantled my network and just connected to the internet using 1 computer and a USB modem with no effect.

I believe it to be a routing issue external to my own network.

This issue must be effecting other people as well.

I work in IT and believe i have checked all the obvious and the not so obvious, but any help would be warmly recieved


Answer:Solved: Unable to access facebook or hotmail

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I just used hotmail earlier today on a different computer, and only later this night did I find myself without an inbox after signing in to my hotmail account. After signing in it re-directs me to the page which says:

"You don't have an inbox...yet
Sign up for Windows Live Hotmail and get a free, customizable inbox with lots of storage and great security.

Note: Whether you use Hotmail or not, you can always go to your contact list."

I don't really know what to think of this at all. Its never happened before and I never leave my hotmail account open or have the internet browser I am using on a public computer remember my password.

Is it entirely possible that its not my fault and something is wrong with MSN hotmail temporarily?

Answer:[SOLVED] Unable to access my hotmail inbox

try deleting your temporary internet files and cookies. Then try again.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium II processor, x86 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2036 Mb
Graphics Card:
Hard Drives: C: Total - 76285 MB, Free - 64265 MB;
Motherboard: Dell Inc., 0T656F
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

I am so fed up with this outlook when I wanted tp stick with Hotmail what has happened /i hate the small screen I hate it all

Answer:Solved: why outlook and not hotmail

Is there a question somewhere?

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Hard drive is dieing. I will replace the HDD, re-install Win XP Pro SP3. Office [ to include Outlook ] will not be installed on the new HDD.

Outlook 2003 configured for Hotmail; only email account in Outlook.

OE not used.

No other mail clients used.

Within Outlook 2003 is a folder "Hotmail" with many sub folders.

File > export > CSV [ Microsoft ] does not give me the option of exporting the Hotmail messages & folders within Outlook.

Open OE > create identity > file > import > addresses & messages EXCEPT
Hotmail are offered.

How to I transfer the messages from Hotmail [ to include sub folders ] to OE?

Thanks for your time.


Answer:Solved: Outlook 2003 & Hotmail

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My Hotmail-Outlook email box is blocked and locked. Any suggestions for recovery would sure be appreciated. So far I have done everything possible, but nothing works. Microsoft says there have been too many attempts and that they would get back to me in 24 hours. Right,,
[email protected]

Answer:Solved: Hotmail-Outlook blocked???

Microsoft let me back in this morning, so it was all to do about nothing...Thanks to the team here for doing a great job...

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Hi all,

How do i set up my hotmail account with microsoft outlook 2007?

My parents both have it set up, and have done for a long time, with normal, free hotmail accounts. I have an account, also free, but it will not let me set it up.

Any ideas on how to do it will be appreciated,


Answer:Solved: setting up hotmail with outlook?

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Hello Tech Support! You were of great help to me in the past, so here I am again with an email issue.

I am trying to setup Outlook 2007 so that I can send/receive email from my Hotmail account. I tried adding a new account in outlook, manually editing the settings to use HTTP>hotmail, and it kept saying something about verifying my username/password for correctness. Then I heard about the Outlook Connector, which I guess I need for what I want to do, so I installed it, filled in the info, and now when I open outlook it says something about my network connection was interrupted, try again later.

Could you possibly help?


Answer:Solved: Setup Hotmail through Outlook 2k7

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How do I get my Hotmail email account back? I was asked to TRY, and I did and I don't like it. Now, I need instructions how to get my Hotmail account back without losing my email address. I feel my hotmail account was hijacked by Please help.

Answer:Solved: From back to Hotmail

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I keep getting the error message below when I try to download the folders of my hotmail account into Outlook Express (Version 6).

Access Forbidden

Account: Hotmail
User name: [email protected]
Protocol: HTTPMail
Port: 0
Secure(SSL): 0
Code: 800ccc33

Unable to poll for new messages on your HTTP server. Account: ?Hotmail?, Server: ?, Protocol: HTTPMail, Server Response: ?Forbidden?, Port: 0, Secure (SSL): No, Error Number: 0x800CCC33

My username and password are entered correctly. I am not trying to use a proxy server (the proxy server box in LAN settings is unchecked). I do have a firewall, but I'm not sure what to check or uncheck.

Can anyone help? Thanks in advance.


Answer:[SOLVED] Outlook Express/Hotmail Problem in XP

I also have the same problem. Did you by chance ever get the answer to that question? Thanks,


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I use outlook 2010 and i add my hotmail account as a POP3 , it worked well BUT i faced these issues
1- it didn't organized my folders as i was doing it on the hotmail server, it just added all the mes. in the INBOX
2- when i delete a mes. it still remain on the server, and even when i read it it stay unread on the server

so I changed from POP3 to IMAP (Outlook Connector) and i noticed that It organized my folders the same way as it BUT i faced these issues
1- i didn't found the option of " keep copy of mes. on the server"
2- same as in POP3, what I'm doing by the outlook not effecting the mes. on the server

I like the IMAP that it organized my mail as it is on the server but how to fix the issues that i talked about above ?

Answer:Solved: outlook not effect the hotmail server

Dear Nf24eg
here i reply you because seems no one in this Forum
check this site it will help you much , easy and clear
or this
or this

all are useful
have fun

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Hey all, I was wondering if someone can help me set up my outlook express to work with my hotmail email address. Icant seem to get it to work. My understanding from searching is that i cant set it up to work with hotmail. Does anyone know if that is correct or not.

Answer:Solved: Setting up Outlook Express 6 with hotmail

Goto Windows Live Help
Search on configure outlook express
First link will show how to add Hotmail as a pop3 account.

You will only have access to the Inbox, not any other folders.
For full access, you need to upgrade to Windows Live Mail. You'll find a download link on the same page as the pop3 instructions.



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Hi people.
Getting really frustrated with MS over their stupid security procedure!

It locked me out, so I HAD to start the "send info to alternative address" thing.
I'm signing into my [email protected] account.
I'm then asked, "did I start procedure to send details to"[email protected]

I click yes, I know the details of this a/c.

Then it says it will send conformation to [email protected]
BRILLIANT! It's an old a/c, unused, and I can't remember the p/w.

Is there any way of emailing them to start all over?

Or can anyone recommend a good email server that might just NOT spy on me or sell my deets?
I'd really rather not though, as I've had the .com address for 16 years, and that's the one I'm known for.


Answer:Solved: Hotmail/Outlook security info problem.

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Hi everyone, this is kind of weird. LOL In my Hotmail when I reply to the message it takes me to Outlook Express. Problem is my Hotmail is connected directly with the message board in our MSN group. If I reply from OE it will NEVER come thru.

Right now I think OE is set up as a default mail program. I wonder if this is the reason for re-routing.

What should I do to stay in Hotmail?? LOL

Thanks a bunch!

Answer:Solved: Replying in Hotmail takes me to Outlook Express

I got it figured out.

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I'm new here. My search yielded a many, many hits (some very old & some not so old), but raised additional issues of "Hotmail" vs "Windows Live Hotmail", etc.

Because of POP3 issues, Outlook Express no longer works on my WinXP computer. That's fine . . . I've adjusted to using Windows Live Hotmail. Whenever I click on a link (not Reply, Forward, etc) in an e-mail (or elsewhere?) to e-mail someone, it always opens Outlook Express. At the moment, I can't remember if this also happens on my Vista laptop, but I don't think so.

Is there a way to get these links to open Windows Live Hotmail?

Other forums provided the following, but haven't solved my problem.

I tried, unsuccessfully, to change the default e-mail program (using Firefox3.6 Help instructions for changing WinXP defaults). Nothing gave Windows Live Hotmail as a choice.

I also tried
• Start
• Properties
• Start Menu Tab
• Customize and make the email link point to Windows Live Mail (or similar wording).
• Changed to "Hotmail" (is that the same as Windows Live Hotmail?)
• Applied, etc
• Restarted computer (Start | Turn Off Computer | Restart)
• Went to Windows Live Hotmail (via Firefox)
• Opened an e-mail that contained a link ([email protected])
• Clicked on link
• Outlook Express STILL opens.

Answer:Solved: How do I link to Windows Live Hotmail instead of Outlook Express?

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I inadvertently hit the Outlook Express icon on my desktop. All my emails in my Windows Live inbox were then exported into Outlook Express and the emails no longer appear in my Windows Live inbox. Supposedly, I can import the emails back into Windows Live using the File menu in Windows Live. However, I cannot find the Windows Live file menu. Supposedly, I can hit my Alt M key and make the full menu appear in Windows Live. However, hitting the Alt M key on my keyboard has no effect on Windows Live.

To sum up.

How do I make the File menu appear in Windows Live?
Once I get access to the File menu, how do I complete the import process from Outlook Express to Windows Live?

Thank you in advance for any replies.

Answer:Solved: Outlook Express - Windows Live Hotmail Email Import Problem

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Hi I recently clicked on a link to move from a normal hotmail account to a 'Windows' Hotmail account now I either can't get into the email account (see error message below) or else when I get in if I click on anything I get another message. How can I fix this, or undo this and get my original hotmail account back?? Help would be appreciated, cheers, Aussie Temps.

Problem Report
The system detected HTTP Error Invalid Request while attempting to retrieve the URL:

Message ID

Problem Description
The system did not accept the HTTP request.

Possible Problem Cause
The browser used 'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)' and generated a malformed HTTP request. This problem should not be encountered by a stable commercial browser.

Possible Solution
Contact your Web browser technical support team if the problem persists, and provide the team your account information

Answer:Error on Hotmail after transfering to the new Windows Live Hotmail

you can change back. go into options near the top there is an option to switch to msn hotmail. click on that it will take you to another page that will allow you to switch back.

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I can’t access my HOTMAIL accounts- HOTMAIL support?

I learned about Microsoft’s new policy of not allowing you to send email from Hotmail using it’s own products Outlook and Outlook Express unless you are paying an additional fee, when I replied to a (Hotmail) email while using OE. After sending my reply I received an error message that OE could not access the account. It then proceeded to DELETE all my previous email message in outlook express for this account.

A web search then led me discover that this account was one of those now requiring payment of a fee to send mail using Outlook or OE instead of logging on to the website. (They are doing this in stages so some HOTMAIL accounts still allow the free use and access with Outlook/OE.)

I then tried to sign on to my account using another Microsoft product Internet Explorer- initially everything looked unchanged,

1. however after typing in my name and password instead of opening my account

2. I got a new screen of “scrambled letters” designed to prove that a person and not a machine is accessing my account.

3. I type in these scrambled letters and one of two things happens:

a. (Usually) I receive yet another screen of scrambled letters to input

b. (Occasionally) I receive the “sign in screen” again EITHER WAY

4. Whichever screen I receive- whether I input scrambled letters yet again or insert my name and password the process repeats itself and one of two things happens:

a. (Usually) I receive yet anothe... Read more

Answer:I can't acces my HOTMAIL account- Hotmail Tech Support?

I've never used Outlook or Outlook Express in any form my self, so I can only offer some limited suggestions for sorting this out.

First: have you tried deleting all cookies and accessing the account? If using XP/2k -- it may even be helpful to try creating a new User Profile and logging in under that, this will ensure you have an entirely new web cache, index.dat and cookie folder.

Try accessing the account from another computer and see if you get in that way.

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I'm being spammed to death. So, I've registered a new Hotmail account. Now, I would like to transfer/copy all my contacts in the old account into the new account. Can someone please tell me how?

Arthur Bay

Answer:hotmail -- transferring/copying contacts to new hotmail account from old

Have you tried using the extensive filter and spam blocking on Hotmail?

If you are usiing OE also go to it and export your address as an .csv file then go to this url and import them to your new hotmail account.

I don't know if their is a provision to import them from your old Hotmail account.

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I am having some trouble with my Yahoo and Hotmail accounts. I can open mail in Yahoo but can't delete it. I can't even open any email at Hotmail. It seems when I click on a button online the browser doesn't go anywhere. I tried various things suggested in this forum but nothing seems to work. Please help me. My computer is working great now that you guys helped me last week. I am extremely grateful!!

Answer:Can't delete Hotmail or Yahoo mail and can't open Hotmail

Lots of people have problems with Yahoo and Hotmail accounts. The most common causes seem to be cookie rejection, incorrect firewall settings, and/or an overly aggressive and intrusive firewall like ZoneAlarm that does a lot of things without asking.

Are you able to access the email accounts from a computer at another location? (other house, library, etc.)

Did you recently change any settings in a program or install a new program or a new version of or update for one, especially some security program (firewall, antivirus, etc.)?

Do you have a router?

Is your trash folder overfull?

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I need to copy all my addresses from 1 hotmail account to a 2nd. I would like to do this in a way I do not need to type in each address

Answer:hotmail address book another hotmail account

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can anybody tell me how to setup a new email address with msn hotmail. thanks.

Answer:hotmail how to create a new hotmail email address

It is done by setting up a new .net passport I think: click here

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we have a few sales people that work for our company from their houses. so i set them up with e-mail addresses here.
they use outlook to pop3 their e-mail from our exchange server .
this morning one of them had a problem with his DSL connection we called the tech , and the tech had to make him delete and create a new connection to get online. after this , he wasn't able to get any e-mail on outlook, this is the error he gets
" the connection to the server has failed: error 0x800ccc0E"
i had check his accoutn properties , and all the settings are fine.
this is weird.

any idea on what might be causing this problem, nobody else of the employees had any problems with the e-mail.

any suggestions please i appreciate it.

thanks in advance.

Answer:Solved: outlook is unable to pull e-mail (unable to connect to the server)

you said properties were ok but when the new connection was created were the pop3/smtp servers correct?

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Running Windows XP 32 bit on Dell Inspiron 2650 laptop. Two weeks ago, problem started whereby I could not connect to Hotmail from my MSN home page either by clicking on the Hotmail link or by manually entering the hotmail address in the search box. When I click on the link to "log in" on the MSN homepage, same error message occurs: Internet Explorer cannot connect....I have tried many, many proposed fixes that I located on the microsoft support page and other places. have tried the diagnostic tool which states the firewall may be blocking "HTTP port 80; HTTPS port 443; FTP port 21 so then I tried to connect with firewall/anti-virus disabled; no luck. I CAN connect to Hotmail via Google Crome browser. any suggestions will be appreciated. thanks

Answer:Cannot connect to Hotmail with IE8

.Your version of IE 8 may have a problem. Go to Control Panel > Add / Remove and delete your version -Next go HERE and install a fresh version of IE 8 -

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For the past 5 days I have not been able to connect to hotmail or my MSN account. I have tried 2 different browsers IE and Mozilla, both just timeout and cannot find the page. However I am able to connect through a friends computer though. I've checked Internet security settings also tried disconnecting windows firewall. MSN has been deleted and reloaded twice now, I also have scanned system with AVG anti virus and with Ad-Aware for spyware and found nothing.
I would appreciate any suggestions as this is driving me nuts.

Answer:cannot connect to Hotmail or MSN

Have you tried emptying your cache

Temperary internet files
Cookies etc

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i cannot connect to or all other internet sites work fine , please help

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HiThis enquiry is for my neighbour. His internet address is and he has Vista Home Premium. For some reason today, after accessing his emails and then going off line, when trying later to get into his emails, he gets a failure message and cannot access his mail. Can anyone give advice as to how to correct this problem please?? Normally, to access his Mail Box, he gets Google up then clicks on favourites and then in the drop down list, clicks on emails. He could access all the different links in his favourites list except emails.Don't know whether there is any relevance in the fact that later today, his Internet connection could not be activated, so of course, no chance at all of getting any drop down menu. He has pulled out all the cables etc and put them back together.Hoping someone can help.

Answer:Cannot connect to Hotmail

Has he actually got a working connection to the internet yet after putting all the cables back in?He won't be able to collect any email or view any pages other than the pages saved in his history (these show up when you are working offline)

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I can receive my mail from Gmail and Charter through Livemail and until recently was able to receive my Hotmail messages. Now I get the following message when attempting to download Hotmail messages:

"Unable to send or receive messages for the Hotmail (XXXXXXX) account. Sorry, we were unable to sign you in to Windows Live ID at this time. Please try again later.
Server Error: 0x80048820
Server: ''
Windows Live Mail Error ID: 0x80048820"

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I have problems when I log onto the screen has all changed it is just blank with no inbox etc so I have to click on the envelope box on the top right hand corner and this bring up all the information but not the same way it always had done in the past. have I done something wrong or is it possible to logon to the old email address is [email protected]

Answer:I am unable to log on to

Chances are very good you've been spoofed, so they can get your password. Always use secure log on. Save the https://.... address as a book mark and go directly there.You need to nail down whatever malware did this to you, and you need to regain control of your account pronto, because they are going to use the address book to try to con your contacts.

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I have been trying to get into my Hotmail account this morning but after signing in it takes ages and when I finally get there am unable to go into my inbox.Have just tried it on my wifes laptop and the same problem.Does anyone else out there use hotmail who could tell me if they have a problem

Answer:Unable to get into Hotmail

Just signed in to and everyting is ok. Same using Windows Live Mail.

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I keep getting this message when trying to get into Hotmail
Internet Explorer cannot display the webpage
The Laptop is running fine can get into any website and google no problem so what can be causing this problem.I have two Hotmail addresses and it is the samewith both of them.

Answer:Unable to get into Hotmail

Just went into google an entered hotmail and got this
Sign In‎ is free modern email service from Microsoft. Get a clean clutter free inbox, easily connect with Office Web Apps and SkyDrive and use it with your .....
When I clicked on it I got the same error message.
Apologies I did a post with this heading last week and forgot all about it this is something completely different sorry for the confusion

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My daughter has windows 98 SE. She cannot connect to her hotmail account but she can on my computer no problem. All other sights work fine. I have made sure cookies are enabled, checked that ssi are ticked. On internet options I have clicked on content tab then auto complete and clicked on clear forms and clear passwords. The forms box I have left unchecked (same problem if I tick it). Any help please I am really puzzled.

Answer:Cannot connect to hotmail account

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Hi guys, I have had 3 hotmail accts for several years, with the occasional
hotmail/msn related tecnical issues everybody experiences.
but one of my accts is now giving me this error message everytime I try to login
"How to get to HotmailHotmail does not support the .NET Passport you are signed in to.Visit the Hotmail Web site for information or to set up a free account." huh????

I can sign in to my "my msn" homepage fine so it appears I'm signing in
I just can't get into my hotmail inbox??
on the my msn page "hotmail box" it says This module requires a Hotmail passport? my other hotmail accts say inbox and work fine.

I'm baffled I've tried everything signing in and out etc. any help is greatly appreciated. thanks TC

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When I first upgraded to Windows 10 I set up my gmail and hotmail accounts in the native Windows 10 email app.

Both were working when I first set it up a long time ago. Quite a while ago now, though, the Hotmail account ceased to work. I tried looking online for the proper smtp server and from what I could tell, it's supposed to be, though I've tried a few different ones.

Every time I try to load it, it says "We can't connect to right now. Maybe sure you have a connection, then try again. Error code: 0x80072ee2."

Can someone please help me get this working? I can't find any good information online at the moment.

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When I first upgraded to Windows 10 I set up my gmail and hotmail accounts in the native Windows 10 email app.

Both were working when I first set it up a long time ago. Quite a while ago now, though, the Hotmail account ceased to work. I tried looking online for the proper smtp server and from what I could tell, it's supposed to be, though I've tried a few different ones.

Every time I try to load it, it says "We can't connect to right now. Maybe sure you have a connection, then try again. Error code: 0x80072ee2."

Can someone please help me get this working? I can't find any good information online at the moment.

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Can I get my hotmail account on my IPad? And if so, how do I do it?

Answer:Connect hotmail to Ipad

Try this...I typed in hotmail on ipad into a search engine and found 333,000 hits with various problems and solutions.BTW, we also have an iPad/iPhone/iPod forum here. You might get more action if you post your question there.Skip

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I'm connected to the internet and able to access most sites, but not or Some more details:

The problem is occuring in both Firefox and IE7
IE7 shows 'Internet Explorer is unable to display this page'
Firefox shows 'Firefox cannot establish a connection with the server for the address'
(note: I'm translating these messages from French, so the wording might not be exactly right, but it should be close).

So far I have tried (this list may not be exhaustive):

Switching everything on and off
Restoring default settings in Internet Options (plus some other things in Internet Options - e.g. unticking SSL2 - advised on these boards and others)
Removing and re-installing IE7 and Firefox
Disabling firewall and anti-virus
Removing firewall and anti-virus
Re-installing firewall and anti-virus
Downloaded and ran Spybot Search and Destroy
None of these things have made any difference.
I am fairly certain the issue is with the PC rather than anywhere further up the line as when I attached a laptop using the same ethernt cable and I was able to access Hotmail using that.

I'm now at a complete loss, and would be really grateful for any help.
Thanks in advance


PC - Hewlett Packard Pavillion
O/S - Windows XP
Anti Virus - AVG 8.0.176
Firewall - Zone Alarm 7.0.483.000

Answer:Cannot connect to Hotmail (and others) using IE7 or Firefox

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When opening hotmail in firefox or IE, I am getting errors. The firefox error says
onload login is not defined: .......

The IE7 error says
Line: 6
Char: 1
Error: Object expected
Code: 0
URL: ......

I notice that there is no Javascript in the IE plugins - is this relevant?
HiJackthis log follows:

Logfile of HijackThis v1.99.1
Scan saved at 11:11:19, on 26/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\ALWILS~1\... Read more

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Hi All, I am new here. Could anyone help?

After logon my hotmail when I clicked on the message I got runtime error message '_classes' is not defined. I was using IE7 and update it to IE8 and tried still the same. I tried netscape and firefox also the same. Have restarted several times, did virus scan and spybot checked. I am using window vista home edition.

I have no problem reading yahoo mail and gmail.

please share with me if you know how to get trid of such error.

thank you

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Earlier this evening I had a friend phone me from OK. ( I am in NE). She is running an HP WIth Vista on it. For some reason lately, she has been having trouble receiving email via her Hot Mail account. She can send it fine, but when I tried to reply she receives nothing, She has not been receiving emails for several days.
I had her d/l install and run ccleaner, don't know if that will help. Any other suggestions for her to try.
Thanks guys/gals for any suggestions you can give.

Answer:unable to receive hotmail

If she is checking her e-mail via a web browser that narrows down the list of problems. It could either be an issue with hotmail itself which there have been plenty off lately or something to do with with her spam settings. Have her check the spam folder to be sure they are not going there. You can even try turning the spam filter off.

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I have over 100 emails that i can not access in my hotmail account.I have tried to enter via MSN main page or by messenger, but it keeps asking me for my password and type in secret code you see in the box.When i do this it just loops right over again......any ideas how to get in????? I have uninstalled and re-installed msn but to no avail

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