Computer Support Forum

Hotmail + Outlook 2002 = no emails at Hotmail site

Question: Hotmail + Outlook 2002 = no emails at Hotmail site

Hi everyone

I tried to use Outlook 2002 to access my hotmail. I used the POP3 settings, got it to work, and hit send/receive. Now none of my emails from my Inbox are in my hotmail account when I use my web login. Why did it do this and how do I reverse it? I tried to find some answers on the Microsoft site but they give pretty generic answers there. The answers I've got here in the past were much better.

Thanks in advance,


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Preferred Solution: Hotmail + Outlook 2002 = no emails at Hotmail site

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Answer: Hotmail + Outlook 2002 = no emails at Hotmail site

Try going to Tools > Email Accounts > View or change existing accounts > Select your account and click Change > Click More Settings > Advanced tab. From here there should be a check box that allows you to set whether you want your emails to be left on the server.

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How do I get my Hotmail emails over into my new Outlook Hotmail account I inadvertently created my new account without checking properly

Answer:How to get my old Hotmail emails into my new Outlook Hotmail account

Here's how you add your Hotmail account to your account. I don't know if you'll get your messages over or not. They're two separate accounts that can't be merged.

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I've slipped up - again!

I use oulook 2002 version to access my hotmail account. Initially I downloaded the microsoft connector to accomodate the recent changes to hotmail, and found it was not for my version of outlook. I found the correct instructions from microsoft and adjusted the email account settings as instructed.
However I inadverdently deleted the hotmail folder from outlook today,so now I don't get any hotmail even though the account is working. Does anyone know how I can sort this out?

Thanks for your help.



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I have configured Outlook as suggested in all the guides and I am still getting:

Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error (0x80040111) : 'An unknown error has occurred. Please save any existing work and restart the program.

I have an Acer laptop and I am running XP Pro with SP2 and Outlook 2002.

Any ideas ?

Many thanks.

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I have been trying to configure Outlook 2002 to be able to access my 2 hotmail accounts. I can get one to work, but then when i try to add the second, outlook says it cannot find the hotmail server. I know this is not the case because it can still send and recieve my other hotmail account, so there's not a problem with it connecting to the server. What's going on? Can i have multiple hotmail accounts in outlook? If not, what's another good free e-mail service that i could sign up for that would enable me to use outlook 2002 (some type of POP mail?). Please help. Thank you much.

Answer:Hotmail in Outlook 2002

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Good Evening all! (I'm not a policeman by the way!)Im trying to change from Outlook Express to Outlook 2002 on Windows XP Home (but couldnt work out how to import/export from one to the other).Anyway, I dont seem to be able to add 2 Hotmail accounts to Outlook 2002. I had no problems doing this with Outlook Express though.Doesnt matter which way round I try to add them, the second one always 'times out' on initial set up(error 0x800CCC19). I've tried the help option (which says something about allowing longer server time-out times), but the advanced tab it mentions under 'more settings' for each email account doesnt appear!Anyone else experienced this before?Any help much appreciated as usual.Thanks.

Answer:Outlook 2002 - serious Hotmail!!!!

Try File import export, select import internet mail account settings, next, select Outlook express and continue. this should transfer all accounts to Outlook 2002 you can also transfer all mail as well.

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I am using Outlook 2002 on a WIN XP Home system. Ever since I added my Hotmail account to Outlook (as a second account after my POP3 account) Outlook will not automatically send or receive mail, I have to manually invoke the send/receive option.
I've checked my account settings and I have it set to check for new mail every 2 minutes.
I have used Outlook 2002 for 6 months with no problems until I added my Hotmail account.

I set up the Hotmail account by going to Tools->Email Accounts-> Add a New Email Account and following the instructions.

Both my POP3 and my Hotmail accounts can send and receive mail just fine, Outlook just never initiates the action. As long as I manually do it everything is fine.

I have checked the Tools->Send/Receive settings->Define Send/Receive Groups and the box for 'Schedule an automatic Send/Receive every five minutes" is checked.

Anyone have any suggestions? Thanks.

Answer:Outlook 2002 & Hotmail problem

closing duplicate, view this thread

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As of last Thursday, I have been unable to send hotmail messages through Outlook 2002.

I have been sending messages this way for about a year without issues, but I suddenly noticed that although Outlook was telling me the message was sent (during synchronization), a copy of the message didn't appear in the 'Sent Mail' folder.

I then tried sending about 20 test messages to different domains and email addresses, but none of them ever arrived at their destination, nor did they appear in the sent mail folder...

Has anyone had this problem lately? Any ideas?


Answer:Outlook 2002 Suddenly Won't Send Hotmail

Has anyone had this problem? Can anyone help?

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I have just tried to set up outlook to view my hotmail account, but just can't see my emails. I followed the email account instructions as described on microsofts on website, but nothing.I'm probably missing something very simple, but any help would be greatly appreciated.Cheers

Answer:Viewing Hotmail Inbox using Outlook 2002

sorry, there is a typo in the heading, it's outlook 2003 of course

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Does anyone know if I can export my contacts file from hotmail to Outlook 2002?


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For a long time I was happy to use Outlook Express for all my emails (hotmail with I arranged incoming emails in named folders which I could structure with sub-folders eg a 'personal' folder with subfolders for each friend I corresponded with.I shifted to Outlook as my email client because MS told me (ages ago) that I could no longer use OE for hotmail. The change hasn't been for the better. In particular, I don't seem to be able to create sub-folders any more. Is it possible? If so, how? (And if not, why not?).Another oddity seems to be that the messages are (apparently) not on my PC - or are they?

Answer:Outlook 2002 HotMail Folders & Subfolders

What you can do may depend on the email system you're using (I've never used Hotmail!). In general though, if you are using POP3 protocol, messages are retrieved from the ISP's POP3 server and stored in your computer. You should be able to create whatever sub-folders within the Inbox that you want to. With IMAP4 protocol, messages remain on the ISP's IMAP server and your email program "synchronises" with the server either automatically or when you run a Send/Receive session. As Hotmail is essentially a web-based system, you may be able to create sub-folders by going to the Hotmail website to configure them. If Hotmail is using Microsoft Exchange Server then, similarly to IMAP, Outlook will "synchronise" with the mail on the server rather than downloading and storing in your PC. This could be the reason why you have to use Outlook instead of Outlook Express which does support IMAP. Again, you may be able to configure sub-folders on the website, which Outlook will then pick up as it synchronises with the mail server.

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i hv a problem. whenever i try 2 setup my microsoft outlook 2002 with my hotmail id it says: Task 'Hotmail: Folder: Inbox Synchronizing headers.' reported error (0x800CCCF6) : 'An unknown error has occurred. Please save any existing work and restart the program.'

ne help would be appreciated.

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MY computer crashed and I have had it mended but now when I open my Hotmail account, I can receive emails but not open them or send them? I have opened a second account in an attempt to overcome the issue but that doesn't work either?

I have a lot of unread in my original account but presume they are lost for ever! Can anyone help me please??

Answer:Outlook Hotmail emails

What you could try if using IE is click tools/internet options/advanced/reset. If asked to reset personal setting click no.

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There is a similar forum post to this, but irrelevant to my query as my outlook is not showing as online.

I have a work email set up in Outlook that works fine, but I added a Hotmail email account to Outlook using the Hotmail Connector. When a new email comes in to the Hotmail account I get the corner pop up to say it is received, but when I go to the Hotmail inbox, it says "There are no items to show in this view".

I'm using Outlook 2010 in Windows 7. I don't know if it is relevant but when I go to Data Files, it says "Not Available" by the Hotmail one. Could this be the problem?

Thanks for reading, any help would be gratefully received.


Answer:Hotmail emails not showing in Outlook


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Everytime I try to send emails via outlook express 6, an error msg appears that says : Could not connect to Hotmail as %s.
Hotmail no longer allows email access via outlook express for free email accounts. Account: 'Hotmail', server: '',Protocol: HTTPMail, Server Response: 'access to Hotmail via Outlook and Outlook Express now requires a subscription. Please sign up at', Port: 0, Secure(SSL): No, Error Number: 0x800CCCF6
I went to the website that was listed however i did not see any place to reinstall or reboot my email service. Thanks!
Btw, I use windows vista in case you need to know.

Answer:cant send hotmail emails from outlook

You can't use Outlook, Outlook Express, or Windows Mail with free Hotmail accounts anymore. The error message is exactly as stated.

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Hi, is it possible to to restore old emails in outlook/hotmail, I did recover some from the recover box in outlook but it only got about 6 days worth, an email I looking for is 7+ days is there any programs or something else I can do to restore from a bit further back?

Answer:Recovering emails in outlook/hotmail

If you followed the method described here and still cannot retrieve the email(s), then I'm afraid it's probably impossible.  Deleted emails are "cleaned up" every so often.

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I have about 5/6 old emails in my inbox that I cannot delete. They are about one month + old and when I transfer them to trash or and other box they jump back into the inbox again.
Any help or thoughts please ?
Windows 10 with Outlook Hotmail

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Wondering if anyone can help with a strange problem. The text for writing emails in Outlook is set to 12. The first one, two maybe three paragraphs of an email I'm writing the text is the correct size.

However, as I go further down the page, lower paragraphs usually get smaller on their own the text goes down one, maybe two sizes. The type ends up quite small, and looks daft sending emails with two or sometimes three different text sizes. All the time this happens, the text size is still set to 12.

It's a desktop pc with windows 7 and IE11.

Any help appreciated.

Answer:Why does text in Outlook/Hotmail Emails Get Smaller?

Hello Woodbine, you are not alone. I have searched this before, and there are several ridiculous threads at Microsoft Answers (more like MS torture!). An example:

The font size changes when I am composing my email. - Microsoft Community

All without fixes. Some had success buy removing their email signature, where applicable. It has been a while, but I think it also had something to do with a corrupted Calibri font. You might try reinstalling that font

Calibri - Free Font Download

This isn't the fix for everyone. It has been a while, there was a spate of these when Hotmail changed to This was also a problem in Office I believe.

A Guy

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hi folks,

I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

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I need to save a bulk batch of emails to my hard drive from outlook and then email them to somebody as either a pdf or text file so that they can read them. Some of the emails include attachments too, which I need the other person to be able to read as well. i'm really struggling with this and am not very tech savvy. Can anyone help?

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I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

Please do not start more than one thread for the same issue.

Closing duplicate.

Please continue in your other thread where you have a reply until the problem is solved:

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Need audible sound for new emails on hotmail using Windows 8I get a signal when AOL receives a new message. With my Hotmail ( program, I never receive a signal and have found no way in Settings to configure it.Maybe it is not possible with that program but you would think that Microsoft would have some instruction on it or at least tell you it is not available.Betty

Answer:Can Hotmail/ have an audible signal 4 new emails

You're quite welcome. Glad to help

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For the past week, since 8/18/2004, E-mail that I send to Yahoo and Hotmail via Outlook Express 6, is being delayed. It is only certain addresses. It is taking up to 2 days and occassionally there is a mail failure. Hotmail sends me messages that the mail is being delayed and not to resend, but the recipient never receives it. My E-mail address is not blocked. When I send via internet, all is well. I have no other problems sending or recieivng to others.

Any thoughts?

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I am running Windows XP Professional 2002 and Microsoft Office 2003 (Outlook 2003)

I was using the older version of Outlook Connector to access my Hotmail account, but recently it said that I needed to upgrade it. The automatic upgrade did not work properly, so I manually removed/un-installed the old Outlook Connector, removed the hotmail account within Outlook, and I also removed a bunch of hotmail.ost files hanging around that seemed to have no data in them (in C:\Documents and Settings\Default\Local Settings\Application Data\Microsoft\Outlook) - I believe they were formed when I was going through all the problems with the supposedly automatic upgrade).

Then I manually downloaded and installed the newest version 14.1 for 32-bit and through the Outlook connector interface within Outlook, re-added the Hotmail account. But now when I try to click on any Hotmail folder, the following error message appears:
"Unable to display the folder. Microsoft Office Outlook could not access the specified folder location."

So I feel like I am back at square one and not sure how to get the Connector to start connecting. Thanks for any advice.

Answer:Solved: Outlook Hotmail Connector unable to connect to Hotmail

Amazingly, I finally found the answer in another forum, of course only after I went to the trouble of making my earlier posting.

SETTING THE HOTMAIL ACCOUNT AS THE DEFAULT EMAIL ACCOUNT solves the accessing problem. I hope this can help some other poor souls out there!

I know some people have multiple hotmail accounts that they want to sync up with Outlook, and have no idea what to do in that case, but if you only have one account, this seems to work.

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My partner and I both have hotmail live email accounts. I had his emails forwarding to mine because he doesn't regularly check his. I set this up years ago and don't even remember exactly how I did it.

The last email to him that was forwarded into my email was on 13 May.

Using his laptop I logged into his account directly and the Outlook Mail page looks different to mine. There were no emails in his account at all.

Using my laptop and email account I sent an email to his address and this came through to his email on his laptop but did not bounce forward into mine.

There were definitely emails sent to him in the last 19 days.

Any ideas on what is happening? And how we can find the emails that haven't turned up anywhere?

Thanks in advance.

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I have a IMAP Hotmail account running on Outlook 2007 and suddenly it doesn't delete emails when I use the delete function on the toolbar and only sometimes deletes when I use the keyboard delete key, only then after going to another folder and coming back to my in box. I have tried running Account Setting again, even reloading my account. I used my Office 2007 disc to delete Outlook and reload it and still the problem persists. I have used Outlook 2007 and Hotmail for years without this problem. Has Windows 10 done something in an update that might cause this or what else could be my problem?

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Hi Everyone, I was wondering if you could help me, I have outlook 2007 60 DAY TRIAL VERSION right now. and I singed up with hotmail plus for 19.99/year. and i still cant use hotmail with outlook, it just keeps saying my pasword is wrong but its right. I log into hotmail with that passowrd all the time.

Do you think i need that Hotmail Preminum for 20/month to get it to work?

Is there a tech support # or email i can use for help?

Write back

Answer:HELP! Outlook 2007 Not working with Hotmail...I have Hotmail Plus!

anyone have any ideas?

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Ive tried to reopen my Hotmail a/c every day but outlook does not have necessary tools to open my emails and contacts

Answer:Outlook replaced hotmail a/c not able get hotmail a/c opened

All Hotmail accounts were closed down a long time ago, shortly after the switchover to Outlook.comMicrosoft sent all Hotmail users an email which explained how to transfer existing Hotmail messages over to before a certain date.If you didn't do that it's too late now. Your Hotmail account and all messages in it have been deleted, and Hotmail no longer exists.message edited by phil22

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hi, Today I just checked my Hotmail account and I found it is in outlook. I didn't click anything, it just automatically changed.I wana  back my simple Hotmail. Do u know how to disable/delete outlook. Any suggestions?Regards

Answer:how to convert Outlook hotmail to simple hotmail?

MS has changed Hotmail....what you see is now what you get.

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I have an XP PC and have always run my hotmail account through outlook 2003.
I now have a Vista laptop also Outlook 2003 and use it to access the same account.

I use the PC for viewing and use the laptop for filing emails into personal folders (pst's) or even sometimes hotmail folders.

Hotmail on the net is fine and shows all emails there.

However, when I have been on the PC to only view items, even if the PC is then powered off and then I access use Outlook on the laptop, the hotmail inbox is scattered with emails with no data other than the date and time stamp and do not know who the email was from or what it was about, unless I access it through hotmail on the web or return to the PC to view?

This has also happened visa versa, and I thought it was due to something being open at the same time or having filed something on the PC so it was no longer there, but now I only view on the PC and the problem persists. Can anyone help?

Please ask if you need more info.

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I removed Outlook Hotmail Connector because I considered it bloatware. I don't use Hotmail. I use a hybrid system involving Outlook for my computer and Gmail for my Andriod phone and that is working fine.

After removing Connector, I kept getting a message from Outlook about installing the "upgrade" Hotmail Connector. As I was having the red x problem with graphic images not appearing in my Outlook emails, in despair I allowed it to load. The real fix came through as SP2 after I repaired Windows Update and got it working again.

So, is it bloatware? Is there a downside to removing it? Is it benign enough to just leave it alone? What would you do?

Thanks for any light you can shed on this.

Answer:Do I really need Outlook Hotmail Connector when I don't use Hotmail?

Hi there ... I think you have answered your own question .. I would tend to leave it alone it is not doing any harm

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I'm trying to configure a mail server and when i send mails to any hotmail account they won't get to my inbox, neither to my junk mail folder.....

However when i send them to Yahoo or Gmail, they get there fine...

my mail server isn't in a black list , i have a SPF, i don't know why this is happenning...can you give me some guidelines so my mail server will be able to send email to hotmail?

Answer:Emails not getting to Hotmail

dzisaacs said:

I'm trying to configure a mail server and when i send mails to any hotmail account they won't get to my inbox, neither to my junk mail folder.....

However when i send them to Yahoo or Gmail, they get there fine...

my mail server isn't in a black list , i have a SPF, i don't know why this is happenning...can you give me some guidelines so my mail server will be able to send email to hotmail?Click to expand...

Does anyone have a clue on this one as i am having the same problem.

When people use my contact form i will always get the emails using yahoo etc but as soon a s i use a hotmail account the emails never come though , no bounce message not spam or junk box , just nothing at all.

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Question: hotmail emails

i cannot open or delete any of my emails from myhot mail account on my laptop , but can from other computers.

Answer:hotmail emails

What browser are you using?

Internet Explorer
Google Chrome etc...

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hello this is my first post and I hope I can't find the answer to my problem with hotmail here.
I'm running a powerPC mac 256ram with safari 3.1.2 (I think it is the latest one) and I was having some trouble with hotmail. I opened the account 14 years ago in Malaysia (I'm living in London) and everything was running OK until last week. the add that is above hotmail's inbox (witch was always in Thai) started to cover the whole page, without me doing nothing. then I upgraded safari and the add thing was solved but now I can't access any of my emails. I can get to the inbox but that's pretty much it. I can't enter any email, or go to another folder, I can only sign out and move trough the hotmail, spaces and all that stuff that has nothing to do with the inbox.
please if anyone can help me I would really appreciate that, since I really need to use my hotmail account.
I've trued activation and de activation of java, deleting cookies, reseting safari, I'm really running out of ideas.... please help me out!!!
thank you very much in advance.

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My wife has a Hotmail account. Occassionally and seemingly randomly, emails that she sends to my email (a corporate email) are not getting through. Some of the time, she gets a bounce back reply message. Sometimes she doesn't. When she gets it, all it says is:

"This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed."

She says my email address is the only one that bounces back to her. I had my IT guy check on it from our end, and when he looks in the system he sees:

"Diagnostics-Code: smtp; 503 This mail server requires authentication when attempting to send to a non-local email address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server".

My IT guy said the forums he checked out showed hundreds of Hotmail users having similar problems, but he didn't tell me anything about the possible solution (yet).

Any ideas????????

Answer:Emails from Hotmail not getting through

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Cannot receive emails from hotmail users to my NTL email account. This is happening to a lot of people I know, and to others who have posted on other forums on the internet. Have contacted NTL tech support (in India!) and they are less than helpful, insisting it is a Hotmail problem. ALL other emails from ALL other providers are coming through OK. NTL server is clearly blocking Hotmail, but what can I do???

Answer:Hotmail to NTL emails

having been very pleased to leave ntl behind when I moved I must say I never had any trouble getting hotmail. Are you going direct to or are you using some other system to obtain your e-mails?

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For the last few days, Hotmail has been sending emails to everyone in my Contact list with a variety of different links to adds for products. Is this a virus doing this? How to I eliminate it? I've been using Norton Security Suite when this happened. I just ran Advanced System Care Free to see if that found anything....not sure it helped.

Answer:Hotmail emails being sent

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Does Hotmail has a wap site ???

Answer:Does Hotmail has a wap site ???

Hi maxmelbin!

Is this what you were looking for...
Can I access Hotmail over WAP?
(bottom of the page)

Hope it helps!

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Hi,Been trying to log into my Hotmail account for abot 45 mins now. Keeps coming up with the "Cannot find server" message.Is it just me or are there any of you lovely folk out there finding the same thing?Tj_El

Answer:Is the Hotmail site down?

Just checked and mine is working ok.

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I don't like the New Hotmail Site/Look.
Can I change it to old format & look??

Answer:New Hotmail Site/Look

Yes. Options - More Options... - Try the classic version.

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is there any way to do it cause i really screwed up and sent the wrong email to someone it REALLY shouldn't have gone to

Answer:Recall emails sent in hotmail?


Welcome to TSG

Sorry the email is sent and waiting for them to see.

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I am receiving and sending emails on my phone...many months of history, etc. When I open my Hotmail on my PC it opens under Outlook and none of my emails are there????

Answer:Why can I see my emails on my Hotmail on my phone but not my PC?

Are you sure you use the same MS accounts on your phone and your PC.

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My ISP is Orange broadband (via a LiveBox router) and I have found that emails sent from both my webmail and Outlook Express no longer arrive at any Hotmail addresses including my own Hotmail address. No error message is received and the sent messages appear normally in my Sent Box with a date and time. This happens both with very brief emails and also longer ones with or without attachments. The unusual factor is that this has started recently as previously all emails sent to Hotmail arrived normally. No changes have been made by me recently which might have caused this

Answer:Cannot send emails to Hotmail

Contact your ISP first to see if it's a problem with their system before posting here.

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My ISP is Pipex, and I also use a domain name that forwards to my Pipex address.I've been having problems today sending an email to a friend who uses hotmail: within a minute my mail bounces back with this message :"5.1.0 - Unknown address error 550-'SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit click here for email delivery information and support".There was nothing spam-like in the content (which was about trying to arrange a date for a committee meeting), and I frequently write to this person successfully.I've tried sending by normal (OE) method and via webmail, but both have bounced.I'll try the suggestions in the bounce message, but past experience suggests it will take ages to get a response, so has anyone got any suggestions or advice, please.

Answer:hotmail is bouncing my emails

have now noticed thta I'm not alone - see click here

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HI there!! Is anybody having problems sending email out of hotmail??? I get alll my mail and can open them all but when I try to email to someone else, When i type in the body the cursor moves but nothing appears, yet it will let me send a forward. any info would be appreciated thanx.

Answer:Can't send emails in Hotmail!!

I cant even log in to Hotmail. I assume its a security settings thing, but----??? aagh.

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Yes, this may not belong here but it is a strange problem. I have windows xp on my compaq evo N610c with 1 gb ram and 200 gb hd. I have no problems whatsoever using my mouse in any other program or utility. I can use it to select options in hotmail but I cannot open emails! I hover the pointer over the prompt, get the right response but no way can I open the email. I can go to another computer and easily open the email. I am open to suggestions...

Answer:Cannot open emails in hotmail

What browser are you using? (IE, Firefox, Chrome)? Have you tried running the browser with no addons? Have you tried a different browser?

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I have been searching but I coulden't find a program, for windows, that will let me check my hotmail/msn and netscape email on thunderbird. I have only found YahooPOPS. Others I have found, you have to pay, or there for linux. Thanks for any help.

Answer:Programs for getting emails like hotmail

i dont think you can do it with hotmail without getting their POP service which costs money....unless you can do it in outlook maybe....

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I can log on to my hotmail, but I can't open my emails. When I click on them, the page doesn't load. I tried to reinstall java, but it doesn't work. Can anyone help me?

Answer:I can't open my emails @

What browser are you using to check your hotmail?

Try optimizing your browser like deleting the cookies, temp files, history and restore the default settings. If still not working try using other browser like firefox.

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Using Outlook Express, it is possible to rightclick, and then move an email to a different file on a c-drive to save it somewhere else. How can I save Hotmails to my c-drive? Bit stuck here. Is it even possible?

Answer:Saving Hotmail emails

read through this thread click here

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Answer:Hotmail sending emails without me doing it

change your password, also TURN OFF THE means you are shoutingSome HELP in posting on plus free progs and instructions Cheers

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I have a laptop running Windows XP and 2 days ago when I login to my Hotmail account it will not open any emails. I can successfully get to my inbox but once there I can do nothing else such as open emails, start a new email, go to another email folder. Nothing I click on will work.

I have IE8, Firefox 10.0.2, and Chrome and Hotmail will not work in any web browser.

I have Vista on another computer and hotmail works fine there.

I have Restored the laptop 2 times to previous dates where I know that hotmail was working fine with no success. I saw on article that said to set the Hotmail/Options/Privacy Settings to use HTTPS automatically and that has not corrected the problem either.

On IE8 I have reset to the original default settings and still no luck.

I would very much appreciate any further suggestions.


Answer:Hotmail will not open emails

Just an update to this problem. My neighbour has just told me he is having exactly the same problem with his hotmail account and he is also running Windows XP. I am thinking now that some Microsoft update to XP has caused this problem to start.

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I cannot open hotmail thru Internet explorer How can i get into them or can I read them from somewhere else

Answer:hotmail will not let me read my emails

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My computer updated to Windows 10. Now I can't get into my Hotmail account

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Hotmail is rejecting all my Emails.My ISP tells me that they have no problem with Hotmail.When I contact Hotmail Support, I am given a complex form to complete.The form is full of technical jargon that I do not understand.Can anybody suggest a better solution?My OS is XP professional.My antivirus is up-to-date and the latest scan did not show any problemsAny help would be appreciated.

Answer:Hotmail rejecting my Emails

Who is your ISP/Email provider?

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I'm running Windows 7 64 bit. Without any action taken on my part, emails were sent to everyone in my hotmail contact list. The emails that were generated said:

Just finish my christmas shopping.
Here is a great suggestion for you
Please take just a couple minutes to visit this shopping mall
covering all of the 2010 fashion styles!
Best regards

Do I have a virus? A friend suggested I had been infected with malware. I ran a full system scan with Spyware doctor and nothing at all was detected.

Does anyone have any suggestions?

Thank you!

Answer:Emails were sent to all my hotmail contacts

Go to TrendMicro ( and install HiJackThis. Run a scan and post the log here and people should be able to help.I'm having the exact same problem, I'll let you know if I find anything out. =)

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why cant i access my emails at [email protected]

Answer:why i see my emails [email protected]?

Are you able to log in?

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Well, is just getting worst. I cant even open emails, I can actually see the inbox, but I cant open any of the emails at least that I browse in private navigation in firefox. But I already deleted, coockies, history, cache, updated java.

If I hadnt all my important mails in hotmail, I would already changed to gmail or something.


Answer:Cant read my emails on hotmail

Microsoft seems to be making even more "improvements" to Hotmail, so maybe your current problem is, like highway construction, just a "temporary inconvenience."

To make sure that it is not something in your Firefox configuration have you tested with another browser? Or with Firefox's Safe mode?

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Hi all, my girlfriend's Hotmail email account is sending out emails to a few email addresses in my contacts.
5-6 times per day.
They show up in the sent items folder.
They say things like
"are you unhappy in your job, want more money?" etc and a link to click
Changed the password a couple of times and after a while it happens again.
Unsure if there's a problem with the machine or maybe just the email account has been compromised...
PS my profile data is different to the machine I'm posting off.
I'm on her laptop..
Any help is really appreciated!

Here's the dds text

DDS (Ver_11-03-05.01) - FAT32x86
Run by Laura at 20:29:59.51 on 01/05/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1983.1533 [GMT 1:00]
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Progr... Read more

Answer:Unauthorized emails from Hotmail

Hello and welcome to Tech Support Forum.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:

Step # 1 Download and run DDS

Download DDS and save it to your desktop from here or here or here
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt

Save both reports to your desktop. Post them back to your topic.

Step # 2: Download and Run Gmer

Please download from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found... Read more

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Every time I try to send an email with my hotmail account, I'm asked to download latest version of Microsoft Silverlight. After I download it and try to send email, I get error message: "Windows live hotmail was not able to complete this request. Microsoft may contact you about any issues you report." How can I fix this problem? Thanks.

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I cannot open my hotmail emails and there is a message in the lefthand corner 'javascript', then 'error on page'.
I would appreciate any help

Answer:cannot open hotmail emails

Have you tried doing it from a different browser, Chrome or Firefox? Or even a different computer?

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Every time I send and email to a hotmail account I get an error msg sent back saying it has been rejected for policy reasons. Please can someone help, I have been trying to fix this all day! The error msg is as follows:

There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<#5.5.0 smtp;550 OU-002 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit for email delivery information and support>

Does anyone know how to solve this?

Answer:Emails sent to hotmail being rejected

If this is happening among many receipiants, I would look at reputation issues and bell your ISP for advice. Quite simply then: You are paying for a service which is not fit for purpose etc etc... They'll have to look at it for you, they're good like that!... ;)

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In the last week, people on my contacts list have been sent emails from my hotmail account. It is nothing to complicated,just writing to them to look at a chinese electronic site. This is very annoying for them, how can i cure this?

Answer:rogue emails being sent from my hotmail

further to the e,mails being sent to my contacts,all my inbox has been cleared and all my contacts have gone. Have changed password and run avg,malaware,spysweeper but nothing found. HELP!!

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I have spam being sent from my hotmail account. Some sent messages appear in my sent mail, most do not. I have completed the five steps you suggest 7 am posting the scan files. Please help.

this is the DDS file

DDS (Ver_10-03-17.01) - NTFSx86
Run by BJ at 14:25:55.71 on Fri 03/19/2010
Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 1.6.0_17
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3006.897 [GMT -7:00]

AV: Windows Live OneCare *On-access scanning enabled* (Updated) {427ADFC3-B354-4A51-BE34-A9D4218E45C4}
SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Windows Live OneCare *enabled* (Updated) {CC7E50BA-BA8C-4DDE-B5AC-EA53BC38D01B}
FW: Windows Live OneCare Firewall *enabled* {A3899D22-27E6-4A7E-AE4E-2C106646DAAB}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -... Read more

Answer:Spam emails being sent from my hotmail

bump up

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Up until late last night i was receiving emails sent to 3 Hotmail addresses that i set up through Outlook Express.However this morning they don't work at all. I have been using these Hotmail accounts with OE for 5-6 years now. I am aware that no new Hotmail accounts can be used with OE unless you sign up to their premium service.The only thing that i have done since last night was to install the latest version of Internet Explorer 7.Does anyone know of any conflicts between Hotmail/OE/IE? Or of any other reasons why i cannot access my Hotmail accounts through OE?Thanks.

Answer:Cannot receive Hotmail emails through OE

Do a system restore back to 6.Like you I have been getting them for about 5 years So I will stay with 6. ;-)

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Is it possible to find my hotmail emails from 2003 back to 2000
I have not deleted them,they were in a folder on the hotmail interface,Can only find emails from 2004 onwards

Answer:Hotmail emails pre 2004

What happened to the folder? Is it gone? Have you ever used an e-mail desktop program like Outlook Express? If you did, maybe you downloaded it using POP settings, and it's gone. If it's not in the web interface, and you can't find it downloaded anywhere, then you can't get it back. Microsoft doesn't restore e-mail for free accounts. I doubt they'd even keep a backup for a paid account going back 10+ years.

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It's been 2 days now that I can't access my hotmail emails. I can log in without any problem, but when I click on the emails, nothing happens, and I get a message saying that there's something wrong with this page. Meanwhile I have some important emails that I need to open ASAP. Another thing is that the same thing happens when I try to click on the "help" link in hotmail - nothing happens. So I'm not even able to contact hotmail about my problem.

In addition, lately, when I have sent emails, I recieve a message saying that the delivery of the email is being delayed...... What's going on? Appreciate your help. Thanks.

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My wife has a Hotmail account, and she paid for the service with Hotmail that allows her to get her Hotmail on her Blackberry (Tmobile is the provider, if that matters). I am finding out from her what application she uses to read her Hotmail on her Blackberry (I am guessing Outlook Express? But maybe not).

The problem is this. She gets emails from a number of people, including me. However, from time to time she will get duplicate emails from me on her blackberry, when I've only sent the message once. I've asked her if she gets the same duplicate messages on Hotmail on the PC - I am waiting to hear back from her. Sometimes she gets one extra copy, sometimes two copies, and sometimes it is three or more. But I am the only person she gets multiple copies of emails from. I was sending them from my work email address. Then I changed to my Gmail, but she is still getting duplicate emails on occassion, but only from me. And in fact, it seems like it may be happening more frequently since I moved to Gmail. And it doesn't seem to matter whether I send the messages from the PC or my work's iPhone.

On one hand, I think the issue has to be on her end and is a result of some link between her Blackberry and Hotmail account. On the other hand, why am I the only person she is having the duplicate email issue with.

And ideas?

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Greetings all,
Got a strange one I can't seem to figure out. My wife has a Toshiba Netbook running Win7 with IE 8. Yesterday as she does everyday, she logged into her Hotmail, seen her new email but when she clicks on an available email, nothing happens.
Here is what I have checked so far:
1.) Cleared cookies and temp internet files
2.) Reset Internet Explorer
3.) Checked advanced settings under browser settings and made sure it was set to Automatic
4.) Opened up another hotmail account to see if it was account specific and could not open up emails in that account either.
5.) Opened Firefox on my linux machine and verified that I could open the emails under her hotmail account with no issue.

I have googled this issue but have not found the exact issue.

Thank you in advance for any suggestions, guidance, and help.

All the best,


Answer:Emails will not open in Hotmail IE8

Why not upgrade IE to version 9? If that doesn't work, what about installing Firefox on the wife's computer?

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I have a Hotmail Email account and can only read old emails when online. Is there any way I can store old emails on my computer. Also is it possible to write emails when not online to be sent when I next go online. My computer is running Windows Vista Home Basic.

Answer:Saving Hotmail Emails

Use Windows Live Mail to manage all your e-mail accounts, including Hotmail and third-party hereI use this all the time now with Vista it saves a lot of time,

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I like to keep a copy of all emails I send, but with Hotmail that means remembering to tick the box at the bottom of the screen. Is there a way to set Hotmail to automatically save a copy of ALL sent emails?

Answer:Saving Sent emails in Hotmail

According to Hotmail, there is no other setting:

To keep track of messages you send, you can place copies in the Sent Messages folder.

1. Go to the Mail page.
2. Click New, and then write your message.
3. Select Copy Message to Sent Messages Folder below the message area, and then click Send.

<NOTE: This is from their HELP area>

I did think at one time there was an option, but I guess that is not the case (as far as I know).

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I am currently using Vista & Internet Explorer 9 - I can access hotmail and read all emails etc but when I go to reply or send a new email as soon I type a character I get a message that it has stopped working with the following reason: (see below) - I have downloaded every update etc & still no result - any asssitance to rectify greatly appreciated
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16447
Application Timestamp: 4fc9cd53
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18449
Fault Module Timestamp: 4da47967
Exception Code: e0434352
Exception Offset: 0003fc56
OS Version: 6.0.6002.
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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I have a Hotmail account. One day I accessed it and all my emails had been deleted. Inbox, drafts, the lot. Any ideas about how this may have happened. My computer is used by family but no-one knows my password. Any help appreciated to save death by paranoia.

Answer:Hotmail - all emails deleted

If you don't use the account for 30 days all the messeges in all of the folders are deleted- have a look at Hotmail Help.If you use the account regularly, then it might be advisable to change your account password.

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My server is unable to send any messages to MSN Hotmail email addresses. What can i do?
My server is Spinnet in Tokyo, Japan.
Messages were fine being sent until just a couple of days ago.

Answer:emails to hotmail addresses

I do not seem to be getting some emails at my hotmail account for the last couple of days. I know this for sure because I receive daily notifications, did not receive any, and there were many messages waiting when I went to the original site. A friend of mine (hotmail user) sent me a mail, and it took 6 hours to get to my account. Another friend of mine sent me a mail, and I still have not received it more than 18 hours later. I have two hotmail account, and this problem is happening with only one. What is the problem? Is there anything I can do?

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When my partner logs in to her Hotmail email account on her computer it comes up with 45 emails in her inbox.But she cannot read any of them? When she clicks on any of them nothing happens.Using my computer I can log in to her Hotmail account and get the same 45 emails in her inbox. This time though, when I click on any one of them I can read them. She then sits on my computer and reads/answers all her emails. Alternatively, I forward them to her NTL email address.The problem seems to be with her computer, but what could it be?

Answer:Can't read emails on Hotmail

Its best not to keep emails in the inbox move them to a different folder if you want to keep them,One of the emails may have become corrupted try deleting the last one sent,

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I hope someone can help. I'm having problems opening my emails in Hotmail. I can login and view the inbox, but can't actually open the mails. I think it's a JAVA error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)
Timestamp: Sun, 1 Aug 2010 15:12:18 UTC

Message: '__classes' is undefined
Line: 292
Char: 1134
Code: 0

Any ideas what I need to do to fix it please?

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They worked fine before but two of my best mates are on aol and I'm on hotmail.In the last couple of weeks emails I send to them have been delayed and then failed to go.(I can get theirs ok) What is it with hotmail and aol? Is it them? Why is it not working now when it did before? Is it just a temporary thing? Cheers!

Answer:emails from hotmail to aol keep getting returned

... have you checked that the email addresses for your mates have not been corrupted in your address book? Alternatively, have your mates changed their user ids? Try asking your mates each to send you a test email, use the reply button to send it back to them and see what happensWhat is the exact messsage you get when the emails are returned?

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Could someone please advise me if it is possible to save out going emails on a file using hotmail.Using xphome ThanksRoger

Answer:saving hotmail emails

Tick 'Copy message to Sent folder' just below the message box.

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A friend has a hotmail account which was not accessed for over 30 days. According to hotmail rules these are deleted.Anyone know how to restore them if possible? Or even how to contact anyone regarding this?(the account is a free one)Thanks.

Answer:Hotmail restoration of emails

You can't restore them you just open a new account and hope no one has nicked your address in the meantime.

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If you want to backup or download Hotmail backup in multiple file extension then you can use this software 1">[click here this tool will help you to download all emails from Hotmail login id to PST, EML, EMLX, MSG and MBOX.

Answer:How to backup Hotmail Emails?

click here

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Have a friend who has two computers (his and hers) both on Broadband via a wireless router.He can't pick up or view or answer any emails on his Hotmail account on "his" PC. But he can access them on "hers". This all started when he uninstalled Norton Internet Security (because of problems). See this thread: click hereHis normal access to the internet is OK.Both PCs running Win 98SE.

Answer:Can't pick up Hotmail emails

Are they picking up their emails via an email client or via the web site?

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Someone that I used to email has somehow managed to remove from my hotmail a/c every mail that we exchanged

Answer:help re;missing emails from hotmail a/c

She must have known your password if they were saved by you in your account !

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In all browsers, today and on other occasions, hotmail emails will not open. The top email, most recent, is highlighted and the round hourglass just circles and circles. If I move the cursor up and down the list of emails in the Inbox, the X and flag on the right become visible but clicking on them yields nothing. Since it occurs intermittently but in all browsers when it occurs, does this sound like an account or connectivity issue? I am on a good 3G connection with VPN enabled. Thanks in advance for suggestions.

Answer:Hotmail emails will not open sometimes

Sounds like a (Hotmail) server issue or a problem somewhere in the network between the server and your computer.

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Since installing Outpost firewall on Tues. I cannot print off any emails received on my H'mail account but can on Outlook. I have set my printer,canon i350, as default and it has caused no problems over the last three months. I go to file then down to print but it just puts through a blank page.Should I dump Outpost if that is the cause of the problem and then reload my print or have I made an error somewhere.I am running XP, Thanks for any help

Answer:Cannot print emails from Hotmail.

Try opening Outpost and clicking on Options then Application and check if your browser is in Trusted Applications, if it isn't drag and drop it in there. The reason is Outpost might be blocking a port that the browser needs for printing.

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relogged into the account 2night & all e-mails are not there, not logged in for ages, tried 2 reactivate the account but got no reply on this from hotmail eventhough e-mailed em 3 timesassuming that i need 2 upgrade as using winxp now & not win98.Can anyone advise please

Answer:lost emails in hotmail

There is an expiry date of i think about 90 days. If there is no activity on your account within this 90 days they delete it.

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Up until last nite I could open my emails NP but now I cant open anything, cant go from in-box to sent, delete or anything else. It just keeps saying done but with error. I can get into inter net explorer and face-book but not hot-mail at all. I have some very important emails that I need to read but cant get into them. I have never had this problem before. Annmy email address is [email protected]

Answer:cant open any of my emails in hotmail

Ann,Try using a different browser like Chrome or Firefox.

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HiI recently 'signed up' for a hotmail add on where you can send mails with fancy backgrounds.It has placed a folder in my document called 'My Stationery' where it contains images of the backgrounds you can have when sending an e-mail.However, i cant actually work out how to use them!Do i have to sign into something special rather than simply hotmail!?thanks

Answer:Hotmail fancy emails

What program was it you "signed up" for? Are you sending Hotmail via Outlook Express or using the website? OE has stationery backgrounds, but I'm not aware of this on Hotmail. Were there no instructions on the site you signed up to?

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I recently changed my web server to a reputed server in Poland and have found problems when sending emails to Hotmail or Yahoo accounts. My sever guys claim that the mails are being delivered to the respective Hotmail and Yahoo servers but are not being delivered onwards to the destined mailboxes. I wrote to Hotmail about this and the said they are not blocking anyservers and sent me some instructions to follow in my hotmail account but this did not help. Can someone please advice how to tackle this problem. Is the fault at my end or the Hotmai/Yahoo end ?

Answer:Hotmail not delivering emails

While they may not be blocking them, the spam filters used by Hotmail and Yahoo may be binning them for some reason. make sure that they are plain text with no graphics or attachments and see if they go through?

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Yesterday I noticed that in one of my email accounts, an email from another of my email accounts that I did not send. Also a friend asked why I was sending him advertising on emails, This was the same as the email that I had noticed just before. I ran IObit 360 and AVG but they didn't find any thing. Can you help.

Answer:Hotmail Emails Hijacked

sorry i cant but my brother had this problem, i was getting mail from him with adverts. he wasnt even aware. he has some top notch security on his network too and it even bypassed all that. i will ask him if he has sorted it yet and if he has how he did it.

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When I down load emails from my ISP email account and Hotmail using OE 5.5 (W98SE) each Hotmail email is duplicated. Not a great prob, but I would like to know why or how to stop them? Thanks David

Answer:Hotmail and Duplicate Emails

Refresh - Any offers please? Thanks David

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Hi I've just started having a problem with Hotmail rejecting my emails to my friends and family, I keep getting rejections sent back through [email protected], I did check out the thread email blocking but no joy, the following is part of a copy of the emails that keep getting sent back to me and I'm not sending spam (Names removed):

Sorry, we were unable to deliver your message to the following address.

<[email protected]>:
Remote host said: 550 SC-004 Mail rejected by Windows Live Hotmail for
policy reasons. A block has been placed against your IP address because
we have received complaints concerning mail coming from that IP
address. If you are not an email/network admin please contact your

--- Below this line is a copy of the message.

Received: from [] by with NNFMP;
27 Nov 2007 12:30:28 -0000
Received: from [] by with NNFMP;
27 Nov 2007 12:30:28 -0000
Received: from [] by with NNFMP; 27
Nov 2007 09:48:27 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: [email protected]
Received: (qmail 17716 invoked by uid 60001); 27 Nov 2007 09:46:22
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;


b=24dKTDqpktuuVdUR6SjnhLVamHa6YvLChbjLTnE... Read more

Answer:Hotmail blocking my emails

More likely your email address has been spoofed by spammers using it to hide thier email address, and has been blacklisted. I've been fighting this problem for years.

Another possibility is your computer is a zombie (infected with malware), sending email out when you aren't looking. You might think about following the procedure spelled out in the malware forum to see if this is the case.

As to getting a response from hotmail, you might see if you're friends or family using hotmail can leave feedback with MSN to resolve the issue. They are a lot more likely to pay attention to a customer than a potential spammer.

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