Computer Support Forum

Solved: Outlook Connector- remove Hotmail account

Question: Solved: Outlook Connector- remove Hotmail account

I am running Outlook 2003 on Windows XP Prof. I installed Outlook Connector 12.1 and added my hotmail and MSN accounts. Both showed up in my mail folders list and both connected to the web and downloaded just fine.

When I tried to Send/Receive just my hotmail account, it was not listed in the Send/Receive group, so I checked the Email Accounts list. The hotmail account is not listed in my Email Accounts list (tools, Email Accounts, View/change), yet it is showing in the Mail Folders. I can send mail from that account if I hit reply on a received message but not if I try to select that account on a new message. I uninstalled Connector, and removed MSN from the list but I cannot remove hotmail as itís not on the list of accounts. When I try to close the folder (right click, close [email protected]) I get an error saying to use the Email Accounts list to remove it...but itís not on the list.

Any idea how to remove an email account that shows up in the Mail Folders but is not listed as an account in the Email Account list? Any help would be greatly appreciated.

Relevance 100%
Preferred Solution: Solved: Outlook Connector- remove Hotmail account

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Solved: Outlook Connector- remove Hotmail account


Welcome to TSG!

Try this:

In Outlook's Account Settings window, go to the Data Files tab and select your Personal Folders and click Open Folder.

In the window that comes up you should see a file named emailid_hotmail.ost. Close Outlook and delete this file.

Reopen Outlook to see if Hotmail account is gone.

3 more replies
Relevance 91.43%

I am running Windows XP Professional 2002 and Microsoft Office 2003 (Outlook 2003)

I was using the older version of Outlook Connector to access my Hotmail account, but recently it said that I needed to upgrade it. The automatic upgrade did not work properly, so I manually removed/un-installed the old Outlook Connector, removed the hotmail account within Outlook, and I also removed a bunch of hotmail.ost files hanging around that seemed to have no data in them (in C:\Documents and Settings\Default\Local Settings\Application Data\Microsoft\Outlook) - I believe they were formed when I was going through all the problems with the supposedly automatic upgrade).

Then I manually downloaded and installed the newest version 14.1 for 32-bit and through the Outlook connector interface within Outlook, re-added the Hotmail account. But now when I try to click on any Hotmail folder, the following error message appears:
"Unable to display the folder. Microsoft Office Outlook could not access the specified folder location."

So I feel like I am back at square one and not sure how to get the Connector to start connecting. Thanks for any advice.

Answer:Solved: Outlook Hotmail Connector unable to connect to Hotmail

Amazingly, I finally found the answer in another forum, of course only after I went to the trouble of making my earlier posting.

SETTING THE HOTMAIL ACCOUNT AS THE DEFAULT EMAIL ACCOUNT solves the accessing problem. I hope this can help some other poor souls out there!

I know some people have multiple hotmail accounts that they want to sync up with Outlook, and have no idea what to do in that case, but if you only have one account, this seems to work.

3 more replies
Relevance 83.64%

When Microsoft started the new hotmail, I guess they made it so you have to have a special download in order for it to work with Outlook. Before this, I have used Hotmail in conjunction with Outlook with no problems. When I go to the download center to get the required download, you are required to validate your copy of Outlook. I KNOW that my copy is genuine. But it keeps coming back saying "no Microsoft Office products were found on this PC". Thus, I can't get the download. I need it to use Outlook. How to I get this download to work?

Answer:Solved: Windows live Hotmail connector download for Outlook

16 more replies
Relevance 75.85%

I have been using BT for my emails for years now and never had problems using their for web-mail and outlook 2007 on my computer. Following BT not using yahoo anymore and now just using BT Mail I installed the Hotmail Outlook Connector, so I can use as web-email. I created a Mapi account in Outlook and copied all my contacts into it. I also created some additional send/receive e-mail addresses in, they are BT sub accounts. They are showing up in both and outlook 2007.
The problem I have that and outlook 2007 will not send emails.
They either are stuck in the outbox or they come back with the following messages. The first one tells me "not to resend" as the mail is delayed.
1. FW: Delivery Status Notification (Delay)
Subject: Delivery Status Notification (Delay)
This is an automatically generated Delivery Status Notification.
Then I get delivery report saying the email cannot be delivered.
2. This is an automatically generated Delivery Status Notification.
Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.
Alternatively, I get
3. This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
I have no problem receiving emails.
It is not just email addresses, it can be anyone i.e. [email pro... Read more

Answer:Outlook 2007 not sending mail after installing the Hotmail Outlook Connector

If you have installed Outlook connector then you are not using via webmail but are using Outlook 2007 for it. Webmail is through your browser. You should not be having any problems sending via the browser. You can also log into BT using the browser and send.
But coming back to your original problem I'm not sure why you set up a MAPI account or how you did it and the problem may well lie there. Suggest that you delete the hotmail/outlook account in Outlook and start again. You can back up the received emails first. The account should be an Exchange Activesync type.

10 more replies
Relevance 75.44%

I have the outlook Hotmail connector installed on my work machine (On outlook 2010), and I also have outlook 2016 (which connects to natively) on my home machine.

Both have stopped playing nice with in different ways::

outlook 2010 simply wont connect with at all -
Outlook 2016 shows my email and calendar from but will no longer show my wife's shared calendar.

Both of these installations were working perfectly with no issues prior to the recent upgrade.
Has anyone else experiences issues like this?

More replies
Relevance 75.44%

I have the outlook Hotmail connector installed on my work machine (On outlook 2010), and I also have outlook 2016 (which connects to natively) on my home machine.

Both have stopped playing nice with in different ways::

outlook 2010 simply wont connect with at all -
Outlook 2016 shows my email and calendar from but will no longer show my wife's shared calendar.

Both of these installations were working perfectly with no issues prior to the recent upgrade.
Has anyone else experiences issues like this?

Answer:Outlook Hotmail Connector 2010 not working after upgrade

Hotmail Connector is no longer supported and will only work with the old After your account has been migrated to the new Office 365 backend, you'll need to re-configure your account and not use Hotmail Connector anymore.

Details here: migration changes; What do I need to know and do? - HowTo-Outlook

5 more replies
Relevance 75.44%

I removed Outlook Hotmail Connector because I considered it bloatware. I don't use Hotmail. I use a hybrid system involving Outlook for my computer and Gmail for my Andriod phone and that is working fine.

After removing Connector, I kept getting a message from Outlook about installing the "upgrade" Hotmail Connector. As I was having the red x problem with graphic images not appearing in my Outlook emails, in despair I allowed it to load. The real fix came through as SP2 after I repaired Windows Update and got it working again.

So, is it bloatware? Is there a downside to removing it? Is it benign enough to just leave it alone? What would you do?

Thanks for any light you can shed on this.

Answer:Do I really need Outlook Hotmail Connector when I don't use Hotmail?

Hi there ... I think you have answered your own question .. I would tend to leave it alone it is not doing any harm

4 more replies
Relevance 75.03%

I have Microsoft Outlook 2010 and it asks me to upgrade Outlook Connector.
I installed it but when I go to Outlook again, it asks me to install it again.
I installed it in a folder named Microsoft Office 2010 instead of the default.
Could this be the problem.
If it is, how can I install the connector in a different folder?

Answer:Outlook Hotmail Connector

I have Office 2003 is in the default, but Outlook 2003 is uninstalled if that can help find the connector if it is in the default folder.

1 more replies
Relevance 75.03%

I get lots of sync error messages every time outlook updates emails from hotmail. This is the message: I am using outlook 2007 win 7 64 bit - Any ideas please ? 11:54:02 Synchronizer Version 14.0.511711:54:02 Synchronizing Mailbox '[email protected]'11:54:02 Error Synchronizing Message11:54:02 Error with Send/Receive.11:54:02 Folder Collection Sync Key: 0{47dbc593-da5c-4b03-8609-0c9941558aac}1011:54:02 Message Collection Sync Key: 0{c2092d60-3b1a-4f7f-97fb-7629a354db6a}1011:54:03 Synchronizing server changes in folder 'Calendar'11:54:03 Synchronizing server changes in folder 'Contacts'

Answer:Outlook connector to Hotmail

Have you got the latest Connector ?No help I know but it works perfectly with Win 7 32 bit.

7 more replies
Relevance 75.03%

Hi, I don't usually post a thread but spend most of time searching the others' posts which suit my situation. But for this, I couldn't find anywhere else so I decided to ask for help. My OS is win 7 32bit and I'm using office outlook 2007. I've been using yahoo and google accounts through outlook 2007 without any problems. But for hotmail account, I found out that I had no choice but to use outlook connector, so I downloaded and installed it (latest version; 14.0.6106.5001) and added my hotmail account. But when I click inbox, nothing happens. Here's my error log; Outlook Hotmail Connector Version 14.0.6106.5001 Account: ********* Signed in successfully at 2011/8/26 pm 09:30:41 Mail: Error at 9:30 pm Calendar: Contacts: Last successfully refreshed at 9:30 pm. Errors : Time: 2011/8/26 pm 09:30:46 Error in Mail There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4405. Server. User puid mismatch. Time: 2011/8/26 pm 09:30:46 Error in Mail Error with Send/Receive. There was an error synchronizing your folder hierarchy.... Read more

Answer:Outlook Connector for Hotmail

Does you mail account settings on the web allow for you to choose what type of email server you want ie: IMAP or POP and do the setting correspond to what is in the connector program and outlook? There should also be some type of instructions I would think on the hotmail account on how to set it up or on the connector program.

Hmm I'm looking at hotmail right now and it doesn't seem to have any of the above and it's only POP.

2 more replies
Relevance 75.03%

I am using Outlook 2003 with the Microsoft Office Suite. Anyways, I downloaded the Hotmail/MSN "Connector" so it would receive my Hotmail emails, but, when I look in my inbox on the internet from, many emails are listed there that are not in my Outlook inbox... It can take a long time before these actually get downloaded. Anyone heard of this?Thanks, Jesse Zylstra

Answer:Outlook with Hotmail Connector

Trying to delete the email account on my computer and then add it again...I get the feeling that Outlook Connector may be buggy...Edit: Seems to be stuck at 32% downloading.. this might be an MSN issue...

2 more replies
Relevance 75.03%

Morning Guys,When setting up connector to work with Outlook 2007 I made a spelling mistake with her mail name.On opening outlook get the screen with her mail name and asking for password.How do I change her name.Thank you.Michael.

Answer:Outlook hotmail connector

2 more replies
Relevance 73.8%

This is the error message I got after I downloaded, installed the upgrade to: Outlook Hotmail Connector 32-bit update and then tried to start Outlook 2010:

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured.
I can get outlook to start again only if I do sys restore but can not get my Hotmail until I do the update and when I do the update same problem again. I tried downloading then installing. I tried to uninstall old connector and reinstall new.

Can someone please help

Answer:Outlook Hotmail Connector 32-bit Update

i ahve merged one two of your duplicate threads and also closing this one

continue here

1 more replies
Relevance 73.8%

I have Windows 7 installed

I have several hotmail accounts and have been succesfully downloading emails from these accounts in Outlook 2007.
Recently I installed Office 2010.

Installed outlook connector 32 bits and verified that is installed.

When I go to outlook 2010

- I do not see "outlook connector" displayed on tool bar or anywhere else. Where can I see in outlook 2010

- send/receive tries to download hotmail files but I ger error message..

Task '[email protected]' reported error (0x80004005) : 'There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4350.

I did access emails directly from hotmail without any problem. Also I did the same with outlook 2007.

Any suggestions?


Answer:Hotmail connector with Outlook 2010

11 more replies
Relevance 73.8%

Hi guys, long time since I've been on here... anyhoo I have outlook office 2007 and during the set up it wouldnt take my hotmail account. SO I downloaded the hotmail connector and now when I try and star outlook it just wont go into the program. It gets stuck with the hotmail connector asking me or the password then it fails to load and shuts down.
Any idea how I can sort of resekt the whole outlook configuration and start again?

Answer:Cannot log into Outlook 2007 using hotmail connector


First of all check your login details (Password etc.) work on line: -

Then delete all the accounts in Outlook.

Now use the connector add-in to load the hotmail account back into Outlook. OK?

9 more replies
Relevance 73.8%

I have had lots of outlook issues lately
I have finally got it working again but cant get the hotmail connector going
I have installed and it appears in the menu
but when I select "add a new account" nothing happens
on first startup i got the message do you want to add a hotmail account.
when i selected yes then nothing happened as well
any ideas?

Answer:outlook hotmail connector not working

has this worked in the past, hotmail do not allow connection to outlook, unless you pay for the account to use pop or imap...

1 more replies
Relevance 73.8%

Well I got the message to upgrade to the new outlook connector for Outlook 2010
So I clicked install. Outlook never re-started and when I tried to open the program, it crashed and gave me a messaged that some mso *.dll was not installed and outlook would not load, I re-started and the same problem. I did sys restore and now outlook works again but is asking me to do the upgrade to get my Hot mail.
I checked my e-mail on the web and also got a message there, to choose weather or not to let my PC program (ie. Outlook 2010 to control Hot mail account.
Also my cloud does not look the same in my system tray looks like to white clouds instead of the blue.

I down loaded the 2010 32bit new outlook connector but have not installed it yet. I am thinking I may have to un-install the old hot mail outlook connector before I install the new one. Not sure though.
Any thoughts tech guy??

Answer:Hotmail Outlook connector upgrade

6 more replies
Relevance 73.8%

hotmail outlook connector 32-bit for office 2007 suddenly stopped working a few days ago with the following error message:

Outlook Hotmail Connector Version 14.0.6123.5001

Session timed out. Automatically re-signed in at 2/4/2015 10:13:51 PM

Mail: Error at 10:13 PM.

Errors :

Time: 2/4/2015 10:13:52 PM
Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 80041004.
Time: 2/4/2015 10:13:52 PM
Error in Mail
Error with Send/Receive.
There was an error synchronizing a contacts folder. Error : 80041004.
Time: 2/4/2015 10:13:54 PM
Error in Mail
Network operation failed

i have uninstalled/reinstalled Connector several times, does not work, please help!

<email removed - etaf moderator >

Answer:hotmail outlook connector not working

i have removed your email address as you will get a load of spam

1 more replies
Relevance 73.39%

How do MS Office Outlook Hotmail Connector updates (and notifications) work?

When i opened Outlook 2010 on my primary PC a day or two ago a message popped up saying i needed a new version.
I accepted and updated the version - no problems.
From what i found a new version was recently released.

Today I started Outlook 2010 on my Test/Backup PC to update this, and I don't get the "New Version popup".

It seems the Hotmail connector does not get updated with "normal" Windows updates.
I do have MS updates set to notify me of updates, but i choose when to download and install.
All options are checked for recommended, optional, etc.

It looks like Outlook may or may not notify about an update needed.
Secunia PSI (v2) doesn't list the Hotmail connector, so no help there.

I'm guessing i can download the latest version and install it.
I'd really like a reliable way to know when a new version is available and get a notification.

Here's the info for my latest version...

Answer:MS Office Outlook Hotmail Connector updates

I found an MS post and the new version available popup in Outlook is the way this update is handled.

On my Test box i don't have an automatic send/receive.
A send/receive is needed to get the New Version message.
I did a manual send/receive and got the New Version message.

1 more replies
Relevance 73.39%

After several months of beta testing, Microsoft Outlook Hotmail Connector 14.0 has officially been released as a replacement for Outlook Connector 12. Outlook Hotmail Connector 14.0 is compatible with Outlook 2003, 2007, and 2010.
Why use the Outlook Hotmail Connector?

If you have been using Outlook Connector 12.1, you already know that it enables you to manage your Windows Live Hotmail e-mail messages, calendar, and contacts from within Outlook.

Outlook Hotmail Connector 14.0 introduces several improvements. For example, you might notice after upgrading that the connection to Hotmail is more reliable than before, and issues such as blank messages being synchronized to Outlook have been fixed.
Even better with Outlook 2010

With Outlook Hotmail Connector 14.0 and Outlook 2010, you see these additional benefits:Junk filter settings. Your safe sender, blocked sender, and safe recipient lists are synchronized between Outlook and Hotmail.
Integrated Send/Receive. Send/receive works just as it does for your other Outlook accounts.
Integrated connection status. The Hotmail account status appears in the Outlook status bar.
Rule support for secondary accounts. Rules can be applied to the Hotmail account in Outlook, even if that is not your Outlook primary account.
Synchronize your drafts. The Outlook Drafts folder synchronizes with the Hotmail Drafts folder.

Source -
Microsoft Outlook 2010 : New Outlook Hotmail Connector released today

Answer:New Outlook Hotmail Connector released today

thnx for the share..trying it now..Beta wasnt workin for me..

1 more replies
Relevance 73.39%

I'm trying to help someone at a remote location about 100 miles from here, by phone. He has MSOffice 2010 installed from an off-the-shelf retail CD on a fresh, clean setup of Windows 7 and wants to use Hotmail with his Outlook 2010. He says he's getting the following message:

"Microsoft Outlook Hotmail connector 64-bit Setup Wizard ended prematurely"

He says there are no code numbers or any other details that help identify a cause or solution.

Everything I've found deal with a Click-to-Run version downloaded from the MS web site and suggests to uninstall that and an MSI-based version to replace it; but, this is an off-the-shelf retail CD.

More replies
Relevance 72.57%

Outlook 2010 has suddenly frozen and when I press the File option I get the message in the title.

I also have Outlook 2007 installed and am using that but I think the problem has been caused bu an automatic Windows update, because I have restored once and it worked again for a short while.

Any help would be appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3317 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 476840 MB, Free - 309946 MB; F: Total - 476710 MB, Free - 431945 MB; L: Total - 476929 MB, Free - 402826 MB;
Motherboard: Gigabyte Technology Co., Ltd., G31M-ES2L
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled

Answer:Problems with Hotmail connector in Outlook 2010 under Window

Do I understand right, that you both 2007 and 2010 Outlook installed on the same machine?

If so, from day one Microsoft has warned us not install 2 versions of Outlook

1 more replies
Relevance 72.57%

I am using

Vista Ultimate - All Updates

Outlook 2007 - All Updates

and Outlook Connector - Current Download

and a Hotmail Plus email account

In the past I had no problems accessing my multiple hotmail email account in Outlook, with the help of Outlook Connector.

Now I am having lots os Issues, the biggest one is that there are Constant Errors trying to Sync my Hotmail account with Outlook.

When I use Outlook Connector, the Calender willnot sync. Also, once I have made changes to the inbox, ie deleted emails, sometimes they reapear next time I open Outlook.

I called Microsoft last night and they told me I don't need to use Outlook Connector to get my emails, just set up email as http and enter all the settings.

This seems to work ok, but when I send messages, they don't stay in my hotmail sent folder, but go right to my personal folder sent folder. I can live with this. Also the Live Calender is not visible, also not a problem, I don't use it. I use the Outlook Calender.

Problem is, that Outlook tries to install Outlook Connector the next time I open Outlook.

Also, without Outlook Connector, it will not download all the emails in the inbox automatically, unless I click on each one.

More replies
Relevance 72.57%

September 8, 2010


Microsoft Office Outlook Hotmail Connector 14.0.5118.5000 update is available.
Uninstall old version in Programs and Features, then install new one.
32 bit Outlook Hotmail Connector
64 bit Outlook Hotmail Connector

Answer:Outlook Hotmail Connector 14.0.5118.5000 Released

nice find, thank you! Do you have to download and install, or is there a feature for it to update itself?

2 more replies
Relevance 70.93%

Hi Guys, I am having a problem with Hotmail connector. First the data: Windows 7 64bit - Office 2010 32bit, both are up to date, including last social connector update. Linkedin connector works flawlessly but when in the people pane I try to connect to my main hotmail account (the one I use for chat) I get the following error:
"Invalid user name or password"
I guess user name is my hotmail e-mail address and password must be the same as the hotmail password. @least for the linkedin connector it is that way.
I have 12 mail accounts in my outook setup, incluiding 2 hotmail accounts. I am using pop to download all accounts, including the hotmails.

Please any Ideas ????????

Answer:Outlook 2010 Hotmail Social Connector: Invalid user name or password

If you have two hotmail accounts it would seem that the outlook hotmail connector is linked to just one of the hotmail accounts you have set up on outlook. Might be wrong about this but seems logical. I use the connector to get my hotmail to outlook with pop3. However I only have "one" hotmail account associated with outlook. Maybe you could delete one of the hotmail accounts from your outlook and see what happens.

3 more replies
Relevance 70.52%

I have a new computer.  I just noticed an old picture, which is not in my new computer saved, is STILL showing up as profile picture on emails I send.  I put a new picture up, BUT the old picture is still showing up on emails I forward.  HOW
I have no pictures saved on my new computer in C drive, public folders.

More replies
Relevance 70.52%

How do I get my Hotmail emails over into my new Outlook Hotmail account I inadvertently created my new account without checking properly

Answer:How to get my old Hotmail emails into my new Outlook Hotmail account

Here's how you add your Hotmail account to your account. I don't know if you'll get your messages over or not. They're two separate accounts that can't be merged.

3 more replies
Relevance 69.7%

Can you get back old Hotmail account, after having renamed it to new Outlook account?
Well here is Microsoft's answer on Reddit!

If you renamed your account, and want to rename it back to the original name, you can do that.
IMPORTANT: This may not work if you are outside of the US and have a "" or "" address!
First, remove the alias that was created when you renamed your account (the alias will be for the original name).
Go to, select "Notifications" then "manage your email preferences" and you'll find links to remove aliases.
Second, go back to the Rename page, Sign In and rename back to the original name.

Hope it helps someone!

More replies
Relevance 68.06%

I have a Windows 10 phone (Verizon 735), a couple of Windows 10 laptops, and annual Office 365 subscription. Just a home user and have all my Contacts/Calendar in Outlook, but don't have an Outlook email account....just AOL accounts which I get via Imap/Pop.
In past, I setup to sync across laptops and phone but sketchy at best. Just got notifications to "Re-connect Outlook 2016 ". Deleted old Outlook account and added new account....tried no hotmail this time. Outlook came up great...only 1 calendar!!!!! However nothing syncing with phone. Assume still need hotmail?
All I want to do is have my Outlook contacts and calendar synced with all my devices. Assume this should be very basic as guess all this is on "My Cloud"? Also, should be the minimum if Windows phone has any chance. Appreciate any help.

Answer:Syncing Outlook 365 contacts and calendar without an Outlook Email or Exchange (Hotmail) account.

It all comes from accounts.
What account do you use for Office 365 sign in?

1 more replies
Relevance 67.65%

Hi everyone I like to know how i go about removing my Hotmail account from my computer, which im about to sell, but i like to keep the account active to use in my other  computer. Any advise will be great.

Answer:How to remove Hotmail Account?

Since anyone can open a Hotmail account and can access their account via a web browser, I'm wondering exactly what you mean by "removing my Hotmail account from my computer".

10 more replies
Relevance 67.65%

My brother went to check his hotmail account on my computer. Now every time I open my e mail, his hotmail account comes up first (with all his e mail stuff) and I have to click it off before I can open my regular e mail account from Windows Essentials 2011. I looked in accounts, but his hotmail e mail account is not listed. While not a major issue, it is annoying to me. Is there a way to remove his hotmail account from my computer. For my self, I do not use hotmail and never had an account with them.
ps I tried to find a solution in the tutorials before posting.

Answer:remove hotmail account

Check if the account is listed in Options->Email Accounts rather than the left sidebar.
You should also check that he didn't leave an automatic sign in option for Mail, which could explain why his account is synced every time you start the program.

9 more replies
Relevance 67.24%

I am getting at least 50 spam emails each day in mt [email protected] account. I have tried blocking them but on most of them I get amessage to say the email address is not recognised.
I want to completley remove this email account and stop using it.
Is there a easy and quick way to do this.
I have told all my contacts to change my contact email.
Any help much appreciated

Answer:How to remove or delete a hotmail account

This is how to do it. Read through the preamble first. Did you first try re-setting your password?
click here

1 more replies
Relevance 66.42%

Please delete, didn't realized I already asked this question : /

More replies
Relevance 65.6%

I'm sure this has been answered many times but I couldn't find anything in archives. I have a hotmail account that I access through How do I set up this account using Microsoft Outlook? I'm confused as to what I need to do.

Thanks for your help.


Answer:how to set up hotmail account in Outlook

I dont know about Outlook, but in Outlook Express
File>>Identities>>New Identity

Go through the wizard, when it says
My Incomimg Mail Server Is:
choose HTTP. For mail service provider, choose Hotmail. Go through the rest of the wizard.

2 more replies
Relevance 65.6%


I have just got a regular free email address but i was just wondering whether i could use it in outlook express or a similar desktop e-mail system.


Answer:Hotmail account in Outlook

7 more replies
Relevance 65.6%

I have a hotmail account i want to use in outlook how do i get outlook to import my hotmail account also is it possible to import my msn messenger contacts into outlook?

Answer:outlook and hotmail account

The free Hotmail account will no longer work with Outlook.If I remember rightly a figure of about £12.00 is required to open yourself up to the biggest Spam-fest in the business.Don't get me wrong, I use Hotmail, but the levels of spam in it's system is huge and their filters only get about 2/3rd of it. You also have to check the spam folder anyway, just to see if anything has been incorrectly assigned.I reckon it's less hastle to leave the lot on line.

3 more replies
Relevance 65.6%

Hi Guys,

My wife cannot access her Outlook/Hotmail account, every time she logs in she gets the message "It looks like someone else might be using your account"
we have tried to verify the account and change the password using the on screen instructions however all we get is thrown back to the above message?
I have Googled this and it looks as if there is no easy fix, the one option appears to be we follow link and pay a technician £14.99 to cure the problem.
I am not fussed about the money but I am not sure if the technician is genuine?
Any help would be useful

Thank You

Answer:Cannot get into Outlook/Hotmail account

That option is a scam. Currently, Hotmail/Outlook are having problems, down for many users.

Get the machine checked for spyware/malware, there may be a redirect or similar in use.

4 more replies
Relevance 65.19%

I have an outlook account <removed by mod>
i'm not able to login here because of password is incorrect, so finally how to reset it. I'm using window 10 OS.
I need toll free Outlook/Hotmail support number.

Answer:How to get back into my Outlook/Hotmail account?

i have removed the email address as it will provide you with a lot of SPAM
There is no support number , for outlook/hotmail as far as I know, BUT that may have changed now with Windows 8 (when MS first started linking email accounts to PCs for login)
you can goto chat - and MS will assist via Chat service

If you have forgotten the password - goto another Pc that works
Login page for the account
Then click on forgotten password
you then have to either do
a) Enter the mobile number to get a text code to reset - these should have been set up when the account was first created
b) Enter the alternative email address to get a Code to reset - these should have been set up when the account was first created
c) Enter the answers to the security questions

If you cannot do any of these - then there is a form to try and rescover the account
You need to provide a lot of details, and on the three attempts I have tried this to help people, they have an email back saying not enough information and ended up changing to a new email address and never did recover - BUT Thats before this windows 8 and using MS password

so you maybe OK to use Chat line

What country are you in - you may have a support number - not sure it will be toll free
the UK is 0344 800 2400

1 more replies
Relevance 65.19%

I told the computer NO I do NOT want to "try" outlook go directly to hotmail when it started showing up upon log in. Well it ignored me and forced it on me anyway. At first it would let me just use that gear thing and tell it to switch back. It KEEPS doing it though? Is there a way to make it NOT automatically force the outlook on me? Something is wrong with it if I use the IE browser to get into my email. It lets me log in then sits there spinning its wheels indefinitely. I figured out to go use a different computer with firefox on it to log in so I could at least clean it out from all the junk but I am fed up now. Am I or am I not going to be aloud to KEEP hotmail. Will I eventually be forced to keep the outlook? I hate to have to do it but if that is the case I need to quick pull all my contacts etc and start using yahoo or something else that actually WORKS and lets me delete crap without opening it first!

Answer:outlook keeps taking over my hotmail account

As I understand it we can continue to use and addresses indefinitely. I suspect that the Hotmail GUI will disappear completely one of these days and we'll be left with the Outlook GUI or one of Microsoft's email clients.

1 more replies
Relevance 65.19%

hi, i want to access my two hotmail accounts via outlook 2003 but apparently more than one hotmail account is not supported. is there any way to get around this?error number 0x800cccf0

Answer:outlook 2003 and more than one hotmail account

1. Start Outlook. 2. On the Tools menu, click E-mail Accounts. 3. Click Add a new e-mail account, and then click Next. 4. Click Additional Server Types, and then click Next. 5. In the Additional Server Types box, click Microsoft Office Outlook Connector for MSN, and then click Next. 6. In the Microsoft Office Outlook Connector for MSN dialog box, type your name and your Microsoft .NET Passport e-mail address and password in the appropriate boxes, and then click Sign In. 7. Click OK when you receive the message that the e-mail account that you added does not start until you restart Outlook. 8. Quit and then restart Outlook.

2 more replies
Relevance 65.19%

Can anyone out there help me with setting up my outlook express so that i can use it for opening my hotmail messages. I did have it on my last pc but have since forgotten how to do it. Any help would be greatly appreciated.Cheers

Answer:using outlook express for my hotmail account???

Try this little tutorial, modrico. click here

3 more replies
Relevance 65.19%

I still have a Hotmail account I want to secure better. Right now all I have to do is enter my email address and then approve the login with the authenticator on my phone.
Well jeez.. talking about making it easy to break into my account! If someone knows the code of my phone, all they need to do is look at my iPhone info and they can see my email address. Then, simply enter the email address and approve it and BAM they're in!
At least Gmail asks for a password AND the authenticator code when logging onto an 'unknown' device. Or does it work the same way for Hotmail/Live/Outlook?
I prefer to always log in with my password initially. If I didn't have a password on my PC, they'd very easily be able to log into my Hotmail account, since 'stealing' a phone login code is very, very easy. People will just stand behind you, watch you tap your login and BAM it's game over. Sure, they'd still need to get a hold of my phone, but man, I just hate it that Hotmail switched it around.
You should always have to enter your password first, and an extra code from your phone as an extra.
I'm asking this specifically, because my Gmail has a Hotmail account as backup email address.

More replies
Relevance 65.19%

When I install my hotmail account into my Outlook 2010 I cannot have that account in my regular pst.

How can I solve that so that I have all my accounts just in one pst?
God bless

Answer:hotmail account and Outlook 2010

I don't think you can because hotmail is web based and outlook is pop3, so they have to be seperate

9 more replies
Relevance 65.19%

Does anyone know how to set up Outlook Express to receive Hotmail emails. It needs a POP3 and SMTP server and everything I've tried just brings up an error message.

Answer:Using a Hotmail account via Outlook Express

As soon as you type in your hotmail e-mail addy in the second question you are asked to fill in in the wizard, OE automates those details for you. How are you setting this up?

10 more replies
Relevance 65.19%

I am trying to set up a Hotmail account in Outlook 2003 version using a lap top computer with Windows 7 operating system. I have set up other types of accounts but I just need to know what settings to use.

Answer:Set up Hotmail account in Outlook 2003

Closing duplicate thread, one thread per issue please.

1 more replies
Relevance 64.37%


I have a Microsoft account and I am using it with Windows 10.

I want to use the Windows 10 built in Mail App.

It seem very nice.

I added multiple Gmail and Yahoo accounts without any issue.

But, finally, when I want to add more Hotmail accounts Windows 10 told me to use "Windows Hello" or something like that.

I really don't want that Windows adds ANOTHER USER in my computer, I only want to use MULTIPLE Hotmail/Outlook mails and their contacts and calendar!!!

I am afraid that it will add them as USERS of the computer, I don't want it!!!

PS: I found an half solution, I don't add the Hotmail account as "Outlook" account but as GENERIC INTERNET account. And it works. But I cannot use CONTACT and CALENDARS of it.

More replies
Relevance 64.37%


Im having a problem configuring MS outlook express from where I want to view the contents of my hotmail account.Would it be possible to read in outlook the other email accounts I have just as how hotmail account is added?Thank you.

Answer:Cant View My Hotmail Account From Outlook Express

Are you certain that your Hotmail account supports POP E-mail?

5 more replies
Relevance 64.37%

I recently boought Office 2003 and I am having some trouble setting Outlook to open my hotmail account. Whenever I try to "Add new e-mail account" onto Outlook I go through the wizard and follow all the instructions (entering my e-mail account name, password etc) and it gets as far as transferring my hotmail files to Outlook and then an error window apears saying "the server responded 'access to Hotmail via Outlook and Outlook express now requires a subscription' please upgrade at http//'".Ok I checked out that link and the only way to upgrade there is by paying a subscription (which I don't want to do). Also the funny thing is that a friend of mine just configured his Hotmail account to Outlook only a few days ago without a problem??Does anyone know how I can set up Outlook to my Hotmail without paying a subscription??

Answer:Setting up Outlook 2003 with my hotmail account???

As suggested in this link click hereyou could try MrPostman from click hereThis works for most webmail. I tried it with Yahoo, just to test it, and it worked It is has a configuration to work with Hotmail.I am not going to delete my Hotmail folders to try it while I can currently D/L to OE :-))

1 more replies
Relevance 64.37%

I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

Please do not start more than one thread for the same issue.

Closing duplicate.

Please continue in your other thread where you have a reply until the problem is solved:

1 more replies
Relevance 64.37%

I have perused many forums about this and can find nothing that is comprehensible or useful!

I have created a folder in my Outlook for my Hotmail account, and the Inbox contents have come over but not the folders. It seems a simple request but I can't find a solution.

1. I don't need Outlook Connecter - the account is already created.
2. Microsoft Help is useless, so please don't tell me to go there!
3. If you are going to speak to me of .pst files, please explain what they are, where they are and what to do with them!

I can't find anything in the Outlook menus - am I missing something? I also can't find anything in Hotmail.


Answer:How do I import Hotmail folders into my Outlook account?

Hi, welcome to the Forum.

I use Outlook for Hotmail. Using Outlook connector.

What version of Outlook are you using ?

Have you got Outlook Connector installed ?

3 more replies
Relevance 64.37%

hi folks,

I recently installed MS Office and i configured my MS outlook to receive emails from my hotmail account. It downloaded all the mails from my hotmail inbox and stored it in my computer as a .pst file removing all mails from my hotmail inbox, but now when i tried to export all these mails again to hotmail inbox i do not have any clue as to what I should do now. I am afraid if there are no ways to resolve this issue, Please put forth your suggestions. Thank you guys ! have a good day

Answer:How to export outlook emails (.pst) into hotmail account

6 more replies
Relevance 64.37%

Hi Guys

I have an old hotmail account so I can use programs such as outlook to view my e-mails which is what I have been doing for many years though Outllook 2002,2003 and now 2007. Everything has been fine up until this week when I started getting a 0x800cccf0 error. I have looked this up on google and it tells me that it happens when you have more than one hotmail account I don't and that is only for outlook 2002. I have attached a jpeg so you can see the error message in full. I don't know if it is a hotmail problem or not my NTL account is working fine. The PW is correct as I can log onto the webmail.

Any Ideas


Running windows XP pro

Answer:Hotmail (old account) issue on Outlook 2007

6 more replies
Relevance 64.37%

Does anyone know how i can change my OL account from freeserve to hotmail?My server is blueyonder but it never changed the OL account when i left freeserve...

Answer:changing outlook express account to hotmail

7 more replies
Relevance 64.37%

I have deleted and recreated the *.ost file several times and it still asks for the password several times and then comes up with the following message. "Cannot expand the folder. The set of folders cannot be opened. The file C:\Users\Ed\AppData\Local\Microsoft\Outlook\sundancer245_hotmail1.ost is not an Outlook data file (.ost)." I have no problem accessing this account in FireFox and none of my other Hotmail and Outlook accounts are causing this problem in Outlook 2010. I am running Windows 10 on this computer and on my Wife's Tablet and I can access the Problematic Hotmail account from the Tablet and also from my new Lumia 950XL windows Phone 10. Can anyone help me solve this problem? Thanks, Ed

Answer:I have one Hotmail account I cannot view in Outlook 2010. How can I fix this?

Do you have the Hotmail Connector installed?

3 more replies
Relevance 63.55%


By default, when adding hotmail accounts on Outlook using EAS, the account got added with FULL HOTMAIL NAME:
[email protected]

There was a process by which the left pane of Outlook showed any Name that user wanted.

Now with reconnecting Hotmail account in Outlook (going to Exchange), the same situation of FULL HOTMAIL NAME in the left panel has come up.

The older process (with EAS) does not work.

Any ideas?


Answer:How to rename Hotmail account after reconnecting on Outlook 2013

When you say old process were you connecting to "Hotmail" as a POP account?

Mine shows exactly as yours does but even before I did the reconnect it showed that way.

3 more replies
Relevance 63.55%

All Windows Live Hotmail accounts can be used with Microsoft Office Outlook 2007 or with Office Outlook 2003, whether you use a free or paid Windows Live Hotmail account. To use your Windows Live Hotmail account together with Outlook, you must first install the Microsoft Office Outlook Connector for Windows Live Hotmail.

The information that this article contained has been removed because it has been superseded. For information about how to configure a Windows Live Hotmail account in Outlook, visit the following Microsoft Web site:

Answer:Configuring a Windows Live Hotmail account in Outlook

Thanks - I did not know this.

1 more replies
Relevance 63.55%

Hi. I have a similar problem. I don't have a Microsoft account, I don't want one. My Windows 8 E-Mail address is for the E-Mail account on the family webserver, and yet when I get the confirmation E-Mail, it links me to a hotmail/outlook login page.

hotmail/outlook can't process my Windows 8 E-Mail account, how do I get past this aggravating obstacle?

Answer:hotmail/outlook can't process my Windows 8 E-Mail account

When Win 8 asks you to verify your account, it shows you your email address in one box with some of the characters replaced by *s and wants you to type in the email address in its entirety in another box. Once you do that, an email is sent to that address with a code for you to enter to verify.

There shouldn't be any confusion about which email address to enter unless you have 2 different but very similar email addresses.

7 more replies
Relevance 63.14%

I have a IMAP Hotmail account running on Outlook 2007 and suddenly it doesn't delete emails when I use the delete function on the toolbar and only sometimes deletes when I use the keyboard delete key, only then after going to another folder and coming back to my in box. I have tried running Account Setting again, even reloading my account. I used my Office 2007 disc to delete Outlook and reload it and still the problem persists. I have used Outlook 2007 and Hotmail for years without this problem. Has Windows 10 done something in an update that might cause this or what else could be my problem?

More replies
Relevance 63.14%

I recently loaded a pop3 Hotmail account to my Outlook 2010 since I was having problems with the MAPI Hotmail sending multiple copies of emails with large attachments. I am hoping the pop3 version will eliminate this problem; however, I can't seem to get the pop3 account to find my contacts and Contacts folder does not appear in the folder list. This is stressing my pea sized brain and I sure could use some help.


More replies
Relevance 61.5%

I apologize if this has been asked before, is there a way to turn this off? I don't like this feature, most of the time the initials are wrong and I just don't care for a circle. or remove the circular contacts?

I'm sorry but that is not possible. ?
Sent from mTalk

1 more replies
Relevance 61.09%

PROBLEM FIXED: Don't know why but Outlook Connector just started working again. Delete this post.
Using XP SP3, Firefox and occasionally IE8.

I have been using Outlook Connector to bring 3 hotmail accounts into Microsoft Outlook 2007 for years. I noticed today that for the last 4-5 hours, Outlook Connector is not connecting with the server.

I completely deleted and re-installed the lastest version of Outlook Connector (which is what I already had) but that still did not work.

I have deleted the 3 hotmail accounts using Outlook with the idea that I would add them again, however, nothing is connecting to the server. Even if it connects to the server, it will NOT accept my password which is the same one I have used for many years (I know . . . bad practice).

I am able to see new messages using Windows Live Mail and Hotmail.

Any help would be appreciated.

Answer:Solved: Outlook Connector not connecting

I am getting the exact thing.
I have one laptop that is working fine, but the other prompts me for a password, one I have been using for years.
I have to enter the password a couple times.
And then I get a message that Outlook Connector is not open.
I have to go to MSN and Hotmail to see my emails.
Did you get any response on this?

1 more replies
Relevance 61.09%

I have Outlook 2007. I got a msg I needed to download the latest version of Outlook connector. Originally after doing that, I got a msg that it wasn't installed properly. I wasn't able to expand the hotmail folders. I was able to repair that with a download and can expand my folders. I can send & receive with no errors, but my Inbox isn't populated.

I saw a very old post where others were having similiar problems, but I couldn't find the fix on the link supplied. I'm not even sure if that would solve my problem.

Can someone help?


Answer:Solved: Outlook connector not working

It started working again.

1 more replies
Relevance 60.68%

I cant log into my msn email account.
I have tried in xp vista and 7
I enter my passowrd and the page refreshes to have me click user name again.
using the forgot password feature,has a page come back saying there is a problem with the system.
I have talked to 2 people on the phone they can access their hotmail accounts.
Is anyone else experiencing problems or has my mail account went south

Answer:Solved: No log in msn hotmail account

its back they must have been doing some work..backing up or something.
thanks to all that checked for me to see if thier msn or hotmail was up
the feedback was tremendous

1 more replies
Relevance 60.68%

Trying to help set up hot mail account for my friend from my Vista and Firefox computer. Will it work? I do not have a MS live account or use IE browser. (Her account will not be in my computer. It is for her to use from other remotes locations).

Answer:Solved: Help with hotmail account

6 more replies
Relevance 60.27%

When I opened Outlook today I got the following message:
"To continue accessing your mail using Microsoft Office Outlook, you must upgrade to the latest version of Outlook Connector"
When I choose to Upgrade now, I go through the wizard as directed. Once finished Outlook restarts but I get the same message about upgrading as above. This happens every time.

I then removed Outlook Connector via the control panel then went to the Microsoft update page and downloaded the latest version from there, I then run the update file, go through the wizard to set up and guess what, the same thing happens as before.

Any help will be gratefully appreciated

Answer:Solved: Outlook Connector Update problem

16 more replies
Relevance 60.27%

added this Hotmail account to windows 10 mail app as opposed to outlook. will not be using outlook in the future.

More replies
Relevance 60.27%

Please can somebody help me out??
i really need my account, I am the university and i really need it.

when i log in, they say account has been blocked, last time i used my account was yesterday.
and they sent a code to an email address that i don`t know, please anyone please help me out??

Answer:[SOLVED] How to unlock my hotmail account??

Hotmail Help Center - Answers to the most frequently asked questions
Windows Live Solution Center

2 more replies
Relevance 60.27%

Does anyone know how to delete a hotmail/outlook account?
There simply isn't an option for it anymore! I have scoured every option. Its very annoying.

Answer:Solved: Deleting a hotmail account.

7 more replies
Relevance 60.27%

Today, I went to a site to help someone (elderly) get information regarding doctor care. After I put in all their information, I then went to my hotmail sign in, and the other parties name came up, and I was blocked from from my account. I realized my hotmail account was now changed to his address. Each time I try to sign in, it states we want to verify you are such and such, his name not mine. How in the world do I get my hotmail account back under my address. I am so very overwhelmed by this. I went to tech support at hotmail, and they want to charge me, and could care less about my dilemma. I am a senior citizen, and do not have the funds to correct my mistake. Is this the way it is for our elderly in situations like this? Please, I need your help. I was trying to do a good deed for someone and now I have terrible trouble. I am very limited on computer tech. stuff.

Answer:Solved: need to get hotmail account back

8 more replies
Relevance 60.27%

Recently one of my Hotmail accounts must have been hacked, because when I try to enter it, I get a message "It appears somebody else is already logged on". Have two other accounts and they work fine.

Question is, what can I do to enter this unusable account again. Microsoft detected my attempts to get in and sent me a message that they had locked the account and I need to fill out a form to regain entry. Unfortunately, the type of information they want has not been enough, because I do not remember the e-mail addresses of the last 3 or 4 messages I sent out.
I also do not know the titles of those messages which is what MS wants to verify I am the owner of the account.

Any ideas?
I have tried Googling the name of one of the people I sent an e-mail to, but every one of those services I encountered sooner or later wanted money for his e-mail address. Since I do not know the person's home address or phone number, have no way of contacting them to send me an e-mail to an alternate Hotmail account. Same thing with the other dozen or so contacts in that account.

Since this has happened, I wonder how safe the other Hotmail accounts are and how I can make a backup of the e-mail
addresses of all my contacts on them, so that if something like that happens, I am not "Lost in Space".

More replies
Relevance 60.27%

Firstly I have been helped previously on here and explained that I am a beginner (still) on the technology of the computer. Firstly, above this message box is a recommended download: TSG SysInfo. - when I clicked to download I had a red security shield warning that it could be hackers and the trouble I am in with the hotmail at the moment I thought I had better 'speak'with you first.

The problem I am having is I tried to log into my email (hotmail) and I received a box that says my account has been blocked maybe due to hackers, they have sent me some sort of 'code' to enable me to unblock account. Unfortunately it was sent to [email protected] I cant remember my password for this account as I have not used it on this PC so therefore cannot retrieve code email

I am running on Windows 7 Home premium 64-bit
425 triple-core processor
3GB DDR2 memory
Multi-in-one Digital Media Manager

I believe this information will help. Please again bear in mind that I am PC illiterate and slow too

Thanking you - Regards Joan Smith

Answer:Solved: Blocked Account (hotmail)

7 more replies
Relevance 59.45%

Hi there

I have recently setup a Microsoft account, and when exploring some features I accidentally setup an account along with my Microsoft account. My Microsoft account and has a

I would like to know if it is possible to completely disconnect along with my accidental email account while keeping my Microsoft account.

More replies
Relevance 59.45%

Hi there

I have recently setup a Microsoft account, and when exploring some features I accidentally setup an account along with my Microsoft account. My Microsoft account and has a

I would like to know if it is possible to completely disconnect along with my accidental email account while keeping my Microsoft account.

More replies
Relevance 59.45%

hi, recently my hotmail was used to send out spam to a big list of people most of which i dont know. I have the hotmail linked via pop3 to a mozilla account on this computer, so i ran a malware scan and hope one of the techs here can check it over and see if anything stands out. in the meantime i have changed my hotmail passwords on a clean computer so it doesnt happen again.

there is a few programs on this list that may cause concern, i run a web server from time to time which has only local network access and use VNC enterprise to assist various family members, this has WAN access.

i havent had any other problems other than this rogue hotmail hijack so im fairly sure my system is ok but i'd rather get it looked over by a pro,


DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Home at 11:16:08 on 2012-01-03
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.61.1033.18.3198.1131 [GMT 11:00]
AV: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {CB0F8167-5331-BA19-698E-64816B6801A5}
SP: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {706E6083-750B-B597-533E-5FF310EF4B18}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k ... Read more

Answer:[SOLVED] Hotmail account used to send SPAM

nevermind guys i finally got access to my hotmail account again and was able to start looking up header info for the suspect emails. from the looks it's come from china somewhere so my password must have been copied from somewhere whether it be this machine or some other im not sure however nothing has been sent since i changed my password when it happened,

info is below for those who are interested,
thanks for your assistance.

X-Originating-IP: []
X-Originating-Email: [[email protected]]
Message-ID: <[email protected]>
Received: from wwvidta ([]) by BLU0-SMTP41.phx.gbl over TLS secured channel with Microsoft SMTPSVC(6.0.3790.4675);
Sun, 1 Jan 2012 22:40:42 -0800
From: Simon <[email protected]>
To: <[email protected]>
Subject: Diablo III FREE for 90 Days --- Offer Expires January 31
Date: Mon, 2 Jan 2012 14:40:31 +0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.5512
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5512
X-OriginalArrivalTime: 02 Jan 2012 06:40:43.0132 (UTC) FILETIME=[73380BC0:01CCC919]

X-Originating-IP: []
X-Originating-Email: [[email protected]]
Message-ID: <[email protected]>
Received: from hww ([]) by BLU0-SMTP9.phx.gbl over TLS secured chan... Read more

1 more replies
Relevance 59.45%

My Hotmail account has started sending out random spam mail to people who are listed in my contacts. One friend has had 15 of these emails in one day. The emails have no subject and only contain a weblink which is usually different with every mail sent out - e.g.

As I am completely oblivious to these emails being sent and I have no control over them, I am at a loss as to what to do. Deleting the account completely would seem to be the sure way of stopping this but as I have that email address registered with a number of online forums etc. I am reluctant to do this.

Would removing my friend's email addresses from the contact list be a solution?

Answer:Solved: Hotmail account sending out spam

Not got hotmail, but I had the same thing happen with a Gmail account of mine, that I normally access through OE, so don't go into the web interface.

Turns out that someone in China had logged into it and sent spam to all the contacts. How they worked out the password is beyond me, presumably a security flaw in Gmail. But that's what I'd suspect. Hotmail, like Gmail, will let you check who logged in when and where from if you look at the bottom of the page (I guess).
You'll need to change yr password and security details. They already have yr address book so no point in deleting that.

2 more replies
Relevance 59.45%

Microsoft in Redmond, Washington, locked me out of my Hotmail email account, claiming someone has hacked into it and I need to prove to them that I am the real owner of that account. After filling out the forms they sent to me, requiring subject line detail of recent emails and recent email addresses of people I wrote, they sent me another email to my new Outlook account stating that they have given me back access to my old Hotmail account.

Now, how do I get that valuable information I had in my old Hotmail account and where is it? It is not in my new Outlook email account. I use Windows XP operating system.

Thank you,


Answer:Solved: Microsoft locked me out of my Hotmail account

6 more replies
Relevance 59.45%

Since this morning, I can no longer log into my hotmail account or into my account on a website where one can upload texts from one's home computer and post them on said website. If I try to log in, all I get is "page cannot be displayed" each time. It doesn't make a difference whether I use Internet Explorer or Firefox. I can only log into hotmail and into the text-website if I deactivate Windows Firewall and use my VPN client instead (the VPN client doesn't work with the firewall on). So I tried logging in without Windows Firewall and without the VPN client - it didn't work. So I don't know where the problem lies. I have never had it before. My computer runs on Windows XP Home SP2 with the latest patches installed. There are no viruses or spyware...not that I can see, anyway. I am posting my hijack log just in case, though.
I don't want to use my VPN client all the time just to check my hotmail account and upload documents, especially since the VPN client is property of my university and strictly for research purposes...Here you go:

Logfile of HijackThis v1.99.1
Scan saved at 23:36:01, on 19.10.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\W... Read more

More replies
Relevance 59.45%

My main hotmail account lets me log in but will not go to my mailbox. It keeps giving me an error message that the account is "temporarily unavailable" and to try again later. Well, I have been trying again later since this happened on Tuesday (it's now Thursday) to no avail. I have written a couple notes to Hotmail and included my telephone number in case they wanted to/need to contact me - but nothing yet. I cannot find a telephone number to call them.

My other hotmail account seems to be working fine so its probably not my computer (although that is the old hotmail - the one I'm having problems with is the new hotmail windows live version).

I have done a system restore back to January thinking it might help - but no change.

Can anyone help me? I am supposed to be shooting a commercial on Saturday and have no way to contact the client as all my info for them is in this email account (I know - it was stupid to depend on free email for something so important- I've been beating myself up over it for 24 hours now!)

Answer:[SOLVED] Hotmail account inaccesible for over 2 days-please help

they are having problems with the servers

2 more replies
Relevance 59.45%

You're probably familiar wih this scam. It wants a code number entered, a new password set and won't let me into my account. The scam software itself, malfunctions. Anyway, I can't access my hotmail. How do I fix this.

The TSG SysInfo isn't functioning either.

Answer:Solved: Microsoft hotmail account Scam

12 more replies
Relevance 59.45%

Virtually everything I help other folks with I can find an answer to, but this one has me tearing my hair out.

Where I live in Spain we often get power cuts. Each time it happens I have to re-enter passwords for all the PC forums I help on and my Hotmail account, that was only a minor irritation, but now Hotmail has changed its security measures and made it a big irritation.

After the power has failed, PC is rebooted and when I try to sign into Hotmail I enter my email address and password and it takes me to a page that says "You haven't signed in from this location recently" that alone is hard to understand as I am using my hotmail account every single day.

It then asks for me to verify the account and sends me a text message, I enter the code number received and submit it only to be taken back to the same page again. I've done this verification several times and it just goes around in a never ending circle.

I end up having to select the option "I can't verify my account", fill in all the details and then later in the day or the next morning my account is accessible again, but only until there is another power cut and I have to go through the same routine all over again. I've tried to add my desktop PC as a trusted PC but it says I need to have Windows Essentials installed, so I installed it, rebooted and still got the same message.

On my laptop PC I don't get any of the above problems and can happily sign in and out of Hotma... Read more

Answer:Solved: Problem signing into my Hotmail account.

9 more replies
Relevance 59.04%

There is an email account in my Outlook Express that I can not remove. In fact, I have no idea where it came from. Occasionally, when I go to my mail I am advised I am offline. Then if I look at my accounts I see this phantom email is now the default.

I use the tool option of remove and it appears to work. But if I close the accounts and go back in it is there again. Under the Accounts it appears like this ...

Account, Type, Connection
name, mail, Any Available

I've run a complete virus check, but nothing was found. I'm kind of afraid my email account is being hijacked, but not sure what to look for or do.

Any suggestions?

Thanks. Jim

Answer:Outlook Express can't remove account

Think the best thing, is to have a moderator move this to the security forum.
Click the report button on your post.

1 more replies
Relevance 59.04%

Using Outlook 2003 to check Exchange account. Some apps we have and use required Office 2002, so I installed this after 2003 was already on my system. I took the default settings only to realize that I could not have two Outlooks installed (even though different versions)...I went in and removed just Outlook 2002, leaving Outlook 2003. Now Outlook 2003 has my mailbox listed twice. So I have access to all folders (Inbox, Sent, etc) from both Mailbox folders.

How do I safely remove one of these from Outlook and keep just one of the accounts?

Answer:Remove extra account from Outlook

6 more replies
Relevance 59.04%

Under Windows 10, how do I remove an email account from The account is the only one there and it is the address I used when I set up my Microsoft Account. I am having trouble and would like to start all over.

Thank you.

More replies
Relevance 59.04%

My wife & I use Outlook on a shared computer at home, we are not connecting to an office Exchange server. She has accidentally managed to add one of my email accounts to her profile, it is an IMAP account and I cannot remove it. It is listed under data files as a .pst but when I try to use the delete function it tells me I cannot remove it because it is an email account. However under the email accounts tab it is not there. When I open Outlook the account and all it's folders are still there. I have tried removing this account from my own profile, I've tried removing every reference to it in the registry, I'm now stumped.

More replies
Relevance 59.04%

nokia have microsoft and i want to sign out how i can do it

More replies
Relevance 59.04%

I recently transferred a neighbours data from his old machine to a new machine using 'files and settings transfer wizard'. The old machine had a mail account in Outlook Express from a previous user and this has been transferred also. Unfortunately that account now controls Outlook Express. in as much as the documents are sent from that name even though when I look at the account detailed information (tools->accounts->properties) there is no reference to this user or his email address/server etc. Can anyone give me an idea as to how I can remove this account? I would be most grateful

Answer:how do I remove an unwanted account in outlook exp

In OE go to Tools; Accounts; Mail. Highlight the account in question and click 'Remove' at the right-hand side

4 more replies
Relevance 58.63%

I have 2 Hotmail accounts with MSN. My primary account I pay for (MSN Plus or something) & the other is basic and free. I'm paid up on the primary account.
I have 2 IBM Thinkpads, a T41(XP Pro) & a T21(Windows 2000). I opened Outlook Express this morning & found 1 new email-- from eBay (it had my correct user name so I don't think it is a spoof). I tried to delete it but it wouldn't delete. A window says: An Unknown Error Has Occured. So I closed Outlook Express & accessed my primary Hotmail account through the internet. I tried to delete the message there. It seemed to delete and got as far as the trash but when I tried to empty it, it re-appeared in its original place-- as an unopened email. I was not able to delete any other emails.
I was able to send an email to my secondary Hotmail account.
But when I opened the secondary account & sent an email to my primary account, it was not received. Also, I always receive an email from with a new word each morning and nothing came. So I'm concluding that somehow my primary Hotmail account is stuck or blocked.
Any suggestions are deeply appreciated. Thanks! -M

Answer:Solved: My hotmail account is stuck, not receiving emails

Turns out it was a glitch on their end. the problem persisted throughout the morning but "magically" cleared up. I believe it was some problem with their server.

1 more replies
Relevance 58.63%

I'm not happy with MS wanting another email/phone for email access; however, gave them another email account to keep mine.

However, now when I log into the email - I can only get my account info, not the email. I've logged out several times and back in.

I seen nothing to route me to my email when I'm in account info.

Please, how can I access my email?

Answer:[SOLVED] can't get hotmail email - only account info when logged in

are you logging with a hotmail/outlook/live account
are you using another email address
MS allows any email to be used to register as a MSAccount (changes since windows 8) and so you could register with a account
you wont get any email access as the email server is provided by gmail and not MS

8 more replies
Relevance 58.63%

Some Hotmail account holders can't read their mail. How old are their pcs and software? I can read my mail but can't reply or create new messages: I have Windows XP and have my pc for about 7 years I think. A friend can read and send messages but can't print messages, or copy and paste messages in order to print them. So she has fewer problems than I have, and she has had her pc for about 3 years. (I have this week, following advice received, 'optimised my browser'; this was no help). Are people's different problems related to the age of their machines and systems? I assume the very troublesome new Hotmail was developed using Vista and other recent software.

Answer:Solved: Is hotmail account not working because my computer software is too old?

10 more replies
Relevance 58.63%

I'm having a time format problem in my Hotmail account.

Basically, I'm in the UK but I created a US Hotmail account. This is causing a time problem. When it says I receive an email at 1pm UK time, when I check my inbox, it actually says I received it at 8am Eastern US time (it's always -5 hours).

I have put up with it, but it's getting a bit of a problem lately. Surely there is a way you can change the time format of you account? I honestly cannot see this option anywhere though. I mean, what if you were travelling out of the country? Surely, the option should be there to alter the time to the country you're in, etc?

Many thanks if you can help.

EDIT: Aha, I've figured it out. If I change my country/region to the UK, it sorts itself out =)

More replies
Relevance 58.63%

Hello and thank you in advance for helping me with this.

Last week, Microsoft Security Essentials detected and removed the following 4 programs:








containerfile:C:\Users\sq\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NZKNTEO4\s2[1].htm
file:C:\Users\sq\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NZKNTEO4\s2[1].htm->(SCRIPT0000)

Since then, all MSE scans come back clean. I also tried running a scan with Trend Micro House Call, which also came back clean.

Today, everyone in my hotmail address book received an email from my account with only a link to a hazardous google site.

I checked my 'Send' folder an see no such emails being sent. For security, I already changed my email password but don't think that was the only problem.

Here is the DDS scan and the Attach and GMER fil... Read more

Answer:[SOLVED] Hotmail account spammed address book

I should add that the infection that happened last week was due to a pop up that I clicked on that was disguised as the MSE security software. I did click on the link, but backed out & shut down through the task manager before completely downloading. I'm afraid it was too late, though.

Nothing was changed in Hotmail to my knowledge, i.e. contact list was not deleted. I deleted the contents myself and left only a second email I use to see if more messages get sent out. So far nothing today....

I hope I'm being thorough enough, but if I could provide anything more, please let me know.

Thank you,

2 more replies