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web pages missing details..pic attached.

Question: web pages missing details..pic attached.

hi,

my father started using the internet on his laptop again lately but I noticed that there is something unusual about how the web pages are displayed. this happens in both firefox and internet explorer. i have attached an image of what gmail looks like.

any help would be great thanks!!

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Preferred Solution: web pages missing details..pic attached.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 58.22%

Use Windows XP

I was running IE 6 and was getting the following error:

Internet Explorer has encountered a problem and needs to close. We are sorry for the incovenience.
I upgraded to IE 7, but still get that error, though not as often. I also cannot listen to radio station stream now that I loaded IE 7

I can maybe get to a webpage and start looking around and it appears as IE is working okay, but then it shuts down after a bit.

Here is the Hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:29:38 PM, on 4/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\TSSchBkpService.exe
C:\WINDOWS\Explorer.EXE
C... Read more

Answer:IE shutting down - HJ log attached and details

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Afternoon,
My computer seems to be doing several odd things which leads me to believe there may be some sort of problem. I have listed the main problems below;
1. The computer is running very slowly and taking an age to open web pages if it opens them at all.
2. When trying to type an email in the dialogue box, every few words that you type the computer will just jump to another point in the open page (may be the To: Box or the search box?). This leads to you having to type the message in Word and copy and pasting into the dialogue box.
3. When working in any programme there is a tendency for the computer to lock. I am unsure whether this is the mouse or the programme (I have tried changing the batteries in the mouse before you ask!). The main way to resolve this is to unplug the mouse and plug it back in again so it may be a mouse problem.

I have also attached a HJT log below and any help on any of these problems would be great.

Cheers,

Andy.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:17:25, on 29/09/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Adobe\Photosh... Read more

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here's another bsod i got today. i understand some parts. but i don't get what's really wrong and what i should do.

need help here. it always appears at startup for now. somehow i managed to continue after restarting from safe mode.

argghh. my system is very unstable.. it is very rare that i can start up normally without these bsods.

i'm so tired of crashes. haha. thanks in advance!

in the past, i got much bsods from driver or device errors. is this error related to those?

------------------
System Information
------------------
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
System Manufacturer: ECS
System Model: P4VMM2
BIOS: Default System BIOS
Processor: Intel® Pentium® 4 CPU 1.80GHz
Memory: 480MB RAM
Page File: 541MB used, 630MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {2, 45e67, 1dfef, 902}

Probably caused by : memory_corruption ( nt!MiUnlinkPageFromList+3f )

Followup: MachineOwner
---------

... Read more

Answer:system crash. debug details attached.

Try testing your RAM.http://www.memtest86.com/

10 more replies
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Hi there

I have tried to follow your instructions, please find the zip file attached.. Please let me know if I have not uploaded correctly and I will get that fixed ASAP.

My machine has worked beautifully for last year and half but over past few months seems to be causing me more & more problems. I play games but nothing too stressful Guild Wars etc.. my son plays a lot of CS:S & TF2 on the Steam network. Trouble is machine has started rebooting itself and giving up a lot of BSoD and I can't work out the cause. Machine is as follows;


Operating System Windows Vista Home Premium (x64) Service Pack 2 (build 6002)
Processor a Main Circuit Board b
2.45 gigahertz Intel Core2 Quad Q6600
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded Board: http://www.abit.com.tw/ IP35 (Intel P35+ICH9/R) 1.0
Bus Clock: 272 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 05/24/2007
Drives Memory Modules c,d
1000.21 Gigabytes Usable Hard Drive Capacity
547.62 Gigabytes Hard Drive Free Space
SAMSUNG HD501LJ [Hard drive] (500.11 GB) -- drive 0, s/n S0ZFJ1NP802917, rev CR100-11, SMART Status: Healthy
Seagate Desktop USB Device [Hard drive] (500.11 GB) -- drive 1, s/n 2GHKB06N 4094 Megabytes Usable Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 500.11 GB 164.71 GB free ... Read more

Answer:BSoD - Vista 64 any help greatly appreciated - All details attached

Sorry please find zipped attachments in this reply...

10 more replies
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Whenever I try to send a text with an attachment eg contact details - it refuses to send. I figure there must be a setting for it somewhere. Any help out there??

Answer:Why won't my phone send texts that have contact details attached?

You need to configure your MMS.
Do a web search for "<carrier name> mms settings" and save the page or copy down the values.
On your phone go to Settings > cellular + SIM > SIM settings > add MMS APN > make sure the values match those found in your search.
Or check the website of your provider for the settings.

2 more replies
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Hello, This is the weirdest problem I've ever encountered. [I use thinkpad x220 with windows 7 professional + ubuntu 12.10, in dual mode] I've recently bought a new Toshiba LCD TV (it has 2 HDMI ports). I've also bought a 15 meter (50ft) HDMI-HDMI cable in order to connect it to my x220.(I use a DP -> HDMI adapter. I have used it for the last year and a half. It has always worked for me and continues to work - so there's no problem with the adapter. see the explanation in the paragraphs below)  Upon connecting my x220 with the adapter and the 15m cable, I have noticed that while the video connection to the TV is working, the sound doesn't work. Windows doesn't recognize that there's a digital audio device connected to the x220 . It can only play audio from the speakers or headphones port. Although all drivers are installed: I wanted to figure out what is causing the problem so I started ruling out things.  I connected another laptop that has an HDMI port with this cable, and it was able to play video+audio to the TV. - so no problem with the cable. I thought it's a problem with the DP in my x220 or the TV. I tried connecting the x220 with the adapter and a shorter HDMI-HDMI cable (2 meters cable) to the TV, and surprisingly, I got video + audio working:  Now I assumed it's a problem with long vs short cable. But then I booted into Ubuntu with the adapter and the 15m cable and everything worked! The x220 ... Read more

Answer:No audio output via DP to HDMI in windows 7. (but it works in Ubuntu) [details & pictures attached]

I have exactly the same problem and I've tried exactly the same on T430.I am  using Samsung TV and my computer sees it fine and all in Windows 7 x64,but sound just would not come out and testing sound gives error.I've been re-trying on and off for about a year now with nothing that works.And as original user tried, I tried  Ubuntu and it works perfectly.So it's not any of hardware problem.Windows driver doesn't seem to be working.Mine has Intel HD 4000 onboard graphics card and connecting from miniDP to HDMI.And my Samsung TV is set as default audio player as well,but image shows and no sound. I posted this issue some where before and no one seems to have solution.Maybe someone here might know... Lenovo!Fix this!

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Hi,
Recently, web pages are loading a lot slower and showing source codes/etc of that site like: <td width="1" bgcolor="#999999" height="333"

I am using a router as well.

Could you please check my HJT log and tell me if theres anything i can do?

Logfile of HijackThis v1.99.1
Scan saved at 12:54:39 PM, on 01/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Documents and Settings\C2\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar ... Read more

Answer:Codes appearing, web pages loading slower - HJT attached

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Why my details tab missing in properties? in any file!

like this pic: (JPEG File)

By omereilon at 2012-05-24

and this pic: (MP3 File)

By omereilon at 2012-05-24

it happens in exe file too! in any file1
please help me to fix it quickly!!!

Thanks advance

Answer:Details tab missing in properties!

You may want to carry out a virus scan, for which Malwarebytes is eminently suitable: Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Your user account may be corrupted so you could try creating a new account to see whether that has the same problem.

9 more replies
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Hi,

I need your help. First, today my sister told me that the house power outage and the pc shut down and when I got home from work I turn on the pc and I got a missing drivers. the screen that tell you what you want to do when you get inappropriate shutdown - safe mode, start windows normally, etc... screen. i have windows win 7 64 bit with sp1 retail. so I selected start windows normally, but I get a screen that tell me about a missing or corrupt file. \windows\system32\drivers\ndis.sys and status: 0xC000032 (hope i remember it right)
So I didn't think that a electrical outage will cause a serious problem to the file vdrvroot.sys file.

i even tried with option start with last good known configuration and still get same problem.

so I load windows 7 dvd and went into repair computer and lets the thing auto fix for couple time and reboots and still get same problem.

so this time i didn't let the program auto fix and i browse my directory and I went into /windows/system32/config and change the name of software file and system fil to software.old and system.old and then i went to /windows/system32/config/regback and copy the software and system files and paste it to /system32/config and restart my pc and it booted in pass that missing vdrvroot missing file error(not sure if i did more auto fix by windows 7 repair by disk). anyway, when it log in screen. i got a pop up that say LogOnUI.exe error, like file is missing and NSDIS.SYS is missing.

so i ha... Read more

Answer:Vdrvroor.sys missing - details

"so I load windows 7 dvd and went into repair computer"...

Boot from the Windows 7 disc and select "advanced options" when you see the partitions, delete the current partition and format. Start a fresh install of Windows 7 and all the updates
 

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The Links details on my IE7 Toolbar have suddenly gone missing. The word Links is still on the left hand side of the space for the toolbar but it is completely inactive when I click on it or anywhere else in the bar area. Neither can I drag URLs to this area. Under Tools the Link option is ticked & Lock the Toolbars is unticked. Does anyone have any ideas on how this has happened & how it can be rectified?

Answer:Link details missing

If Lock Toolbars isn't ticked then you should have a faint vertical line to the left of the word Links. If you hover your cursor over this it should change to a double headed arrow and you should then be able to drag the links area out or move it onto another toolbar.

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Hey all,

My hard drive died on my main rig, which could access everything fine, just before I went on vacation for a week roughly. When I came back, I used my notebook on my network via a wired connection instead of my desktop, and I noticed that many times, links would give a Page Cannot Be Displayed error, but if I hit refresh they would come up fine. Even on the same page, some images would be missing, or on hotmail.com, one or two of the frames wouldn't show up, or when I clicked to login it would get stuck on the forwarding page and say it couldn't be displayed. Now that I got my new desktop setup up and running, preparing for SLI, I noticed it too was doing the same thing.

I have a set internal IP address, the router I use is set for everything properly, and I am using the same settings as far as I remember on the new setup as I was with the old desktop. The internal IP is set for what it is on the router along with the desktop's MAC address, and the gateway/DNS is set on the desktop to use the router (192.168.0.1). Any ideas on what could be wrong?
 

Answer:Some pages load fine, others have parts missing/frames missing, etc.

I'd run CCleaner just to blow out temp internet files.

For DNS...I prefer entering the ISPs DNS servers, not using the router for the DNS server. Some routers do OK with that, others don't relay as well. So log into your routers web admin, hit the status tab..and jot down the 2x DNS servers you see on the WAN interface. Use those for your rigs DNS servers.
 

6 more replies
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About a week ago most of the icons on my computer started showing up as if a small grey page icon were placed over them. Please see attachment.

I thought perhaps this was a virus and ran Microsoft Security Essentials, Spybot S&D, and Malwarebytes but nothing was found.

I have tried going into file folders and selecting different viewing options like Large Icons, Small Icons, Details and nothing seems to get rid of this oddity.

Any suggestions as to what might be happening and how to rid it?

Thank you,
Bill

Answer:Icons showing up as grey squares; like little pages (image attached)

Right Click File > Customize > Restore Default.
post back your result..

9 more replies
Relevance 49.61%

Hello,

I detected and removed AGOBOT.GEN from my computer (I think - it's no longer detected.) I still cannot load any pages for virus scanners (I cannot load anything from Symantec - it gets redirected. And cannot download PC-Cillin.) Also, Windows update will not work. These pages are kept from loading. Is there somewhere I should look for the reason for this? I did manage to download ViRobot and it does not find a virus anymore.

Any suggestions? Here's my log:

Logfile of HijackThis v1.98.0
Scan saved at 11:13:57 PM, on 8/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ViRobotXP\vrmonsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\ViRobotXP\vrmonnt.exe
C:\Program Files\ViRobotXP\vrproxyc.exe
C:\Program Files\ViRobotXP\vrproxyd.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\Program Files\ACD Systems\ImageFox\ImageFox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings... Read more

Answer:Can't load Update page or virus software pages - Log Attached

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This started happening all of a sudden...when I right-click on an mp3 and look under the Details tab, all of the information (artist, album, bitrate, etc.) is completely blank and it doesn't let me change it. iTunes can see the details no problem.

Anyone know what's causing this? Thanks.

(using Win7 x64)
 

Answer:Win7 - Missing Details in Explorer...?

Explorer can't recognize ID3v2.4 tags.
 

3 more replies
Relevance 49.61%

Hello, my programs and features screen (uninstall or change a program), is missing the details (publisher, installed on, size, version) after I uninstalled itunes from my second hard drive. What can I do to fix it?

I have attached a picture to further explain the issue, thank you.

Answer:Programs and features details missing.

Try right clicking on the column named Name...
...and selecting the other columns of interest from the context menu:

9 more replies
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Originally when XP installed, for pictures, when File\Properties was selected the pane had two tabs: 'General' and 'Summary'. Now only the General tab shows in the pane. The Summary could then be expanded to 'Advanced' which showed all the meta data for the picture, i.e. details of the camera, exposure, f number, etc. This was very useful.The change may have occured when I included a Windows update. I have included all the Windows updates available for XP from the Microsoft site.Why is this second tab 'Summary' not now available? Any ideas or suggestions most welcome.

Answer:Windows XP Pro - missing details in Properties

click hereOpen Notepad.Go to the link above and copy the text (starting from REGEDIT 4 onwards) and paste it in Notepad.Then in Notepad click Save as. In the box: save as type, select All Files. Then save the file as image.reg somewhere on your computer.Then back up the relevant registry hive. click Start, Run, type regedit and press Enter.On the left, highlight HKEY Classes Root. At the top left, click Registry, Export registry file, and save it as ClassesRoot.reg, at a location you remember. Exit Regedit.Then go to image.reg file. Right click and select Merge. Confirm.Try and see if the Summary tab comes back (restart if necessary).If the tab comes back, and image files and programs open correctly (give it some time), you can delete the backed up ClassesRoot.reg file.

2 more replies
Relevance 49.61%

As the title says, all of a sudden i have missing file info in the details pane, i have a lot of digital media and usually when i click on it it shows me every from its name to audio type, date modified etc..all of a sudden it no longer shows me what audio, chapters or subtitles etc..from the screenshot below a lot of info that used to be there now isnt....any help would be appreciated

Answer:missing information in the details pane

How to Customize the Details Pane in Windows 10

1 more replies
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As requested by Budapest, I've followed the Preparation guide, and results are below.I was infected by "PrintScreen-B" according to an Avast boot-time scan (done before guide was followed). Please see previous post for further details..DDS (Ver_11-03-05.01) - NTFSx86 Run by Nick at 23:50:21.49 on 11/03/2011Internet Explorer: 8.0.7601.17514Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.2815.1849 [GMT 0:00].AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Program Files\Creative\Shared Files\CTAudSvc.exeC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k NetworkServiceC:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe... Read more

Answer:Possibly infected? Firefox doesn't load pages often. DDS, GMER and Ark.log attached

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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Relevance 49.2%

When open WE, cant get 'In Folder' to show in 'details' bar as it does in Search Companion (srcnshot attached).
Seems to have disappeared after having some 'legacy' registry problems, working with Mbam.
Have tried doing an XP-SP2 repair (along with SP3 update) install, but not luck.
Thoughts ?
 

Answer:Windows Explorer 'In Folder' missing from 'details' bar ?

Did you try going to the View Menu and select Details?
 

4 more replies
Relevance 49.2%

Until recently, when using Windows Explorer, I was able to right click on an mp3 file, select properties, then the details tab and thus be able to see title, artist, album and other information.Now when I right click, I don't get the details tab (for any type file). What could have changed? Thanks

Answer:Win7 Explorer file Details tab missing?

A Windows update may have changed the options for security or stability reasons. The effect may not have been their direct intention, but a result of 'fixing' something else. You can still get this information in Windows Media player (or what ever they are calling it these days) or in Real Player.You have to be a little bit crazy to keep you from going insane.This site is about helping people, lets keep it that way.

4 more replies
Relevance 49.2%

Hi Guys

In my pictures, thumbnail view, the text that names each folder has dissapeared. Any idea how to get this back.

ITs fine in Detail, or list view, just thumbnail view

Thanks

Dave
 

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Relevance 49.2%

Unfortunately I am unable to print anything at present as for some reason my printer details have disappeared from the Printers and Faxes File in the start menu. If I try to reinstall my printer by clicking on "Add a printer" I get the message "Operation could not be completed. The print spooler service is not running."Has anyone any ideas on what I should do PLEASE?????Many thanks in Advance.

Answer:Printer details missing and unable to reinstall

Is the printer usb or other connection? Click on an empty part of desktop, press F1 and type print spooler in the search box then look at some of the links

4 more replies
Relevance 49.2%

I have this problem with the vista details pane and I have not been able to find any solution. I have Windows Vista 32 bit Home Premium version. The problem is that:
1. My details pane is missing a lot of properties/tags . Only ones that are appearing are file date, file name, dated created.
2. When I go into a MP3 folder, same thing happens as I described in 1. Just the 4 tags appear and I don?t get any other tags that used to be there like artist name, rating, title, etc.
3. I cannot edit any Tag in the details pane. When everthing was working fine, I could go in the MP3 folder , I could edit the title, ratings etc. and Save it. But now I can?t do anything, the save button does not appear and the tags don?t go in edit mode.
Up till now I have tried the following solutions:
1. I have reset all the folder options in Vista by going to Folders/tools/reset defaults. (did not work)
2. After resetting the folders, I have also turned on the details pane option under Organize/Layout and the details under the Views. (did not work)
3. Under View, in the tool bar, I went to Customize This Folder and chose the Music Folder Option, All Items etc. (did not work)
4. Then on the Microsoft site, I found this solution ? Open Documents by clicking the Start button , and then clicking Documents., and click a file to apply properties. Then In the Details pane at the bottom of the folder window, click the property that you want to change, type the new property in the Tags.? But it did not work ei... Read more

Answer:Missing Properties/Tags in Details Pane

hello

Is this only for mp3 files?

You said "when everything was working fine" what happened? did you download a new program? (itunes,vlc)

If it wasn't that long ago, you could try system restore.

Did you use a "registry cleaner" or an "optimizer"?

On the properties window, general tab, what is it set to "open with"?

good luck

15 more replies
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I have a Lumia Icon and vcards sent to me via text do not come through with all of the contact info that is sent. I've had several iphone users that I know try it and some info comes through but not all. Typically email addresses and street addresses don't come through. Why doesn't this work and will the WP 8.1 /Denim update fix it? I run a business and I need this functionality to work correctly. It's embarrassing to ask someone to email a contact because my phone can't recognize it. I love Windows Phone, but my business can't suffer because of it. Anyone else have this issue? I'm seriously thinking about returning my new Icon for a Droid Turbo or iPhone because of this.

Answer:Why am I missing contact details when receiving contacts thru text/SMS?

If a drawback in your phone affects your business then its better returning it and getting what works best for you

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I recently used IOBit uninstaller to remove all traces of a program from the registry. I'm assuming it removed something that caused this issue, because after I used it all my program information in Add/Remove programs was missing. However, other users on my PC show all information in Add/Remove programs. Is there a way to repopulate this or would I have to create a new user? Thank you

Answer:Missing Program information/details in Add/Remove programs

Use a restore point before this happened.

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I just noticed that there are few battery information missing in Lenovo Companion.It shows status, remaining %, capacity, voltage, charging cycles yet not showing wattage, temp, manufacturer date and first date used is it as it should be or am i missing something?





Y3i7

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I googled the problem and NOTHING!!!!! many information NO LONGER is displayed in my details pane in Windows Explorer!!!!!! song length is one of them gone missing (& total length if multiple files are selected) and I use that frequently!!!!! it ONLY shows basic information now such as artist, title, album, and genre!!! but total length is GONE!!! also MANY UNRELATED INFORMATION is now in the details pane for media files!!!!!!! mood of music has been added (never heard of that tag), song rating, and composer now have been added!!!! it even displays ALL THIS SAME INFORMATION for WAV files when it used to be ONLY file size and length for WAV files!!!!!!! WAV is NOT capable of tags so I don't know why Windows Explorer shows this information for WAV files!!!!!!
 
HOW DO I GET MY DETAILS PANE BACK TO NORMAL???????

Answer:missing information in details pane for media files (such as song length)

Can you post a screen shot of what you are seeing?

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Hi,

I am getting this error while I was able to connect to same network in the morning.
Issue seems to be with default gateway / DHCP even though ipv4 & ipv6 are set to dynamic. Below are ipconfig log:
Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : mshome.net
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 08-ED-B9-99-64-39
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a5fb:486d:183b:3166%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.137.247(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, 11 June, 2014 2:27:40 AM
Lease Expires . . . . . . . . . . : Wednesday, 18 June, 2014 2:47:39 AM
Default Gateway . . . . . . . . . : fe80::225:5eff:fe8d:581c%13
192.168.137.1
DNS Servers . . . . . . . . . . . : 192.168.137.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Please please help.
 

Answer:Cannot connect to internet by wireless: DHCP server details missing in ipconfig

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Hi, got a message yesterday on my windows 8.1 laptop saying my windows is expiring in a couple of weeks and I need to put in a product key to renew it. So I found my product key and put i tin and it won't work? It says it can't be accepted and to use another one?It was originally a windows 8 but I did the update to make it an 8.1.Anyone able to help?   Also where can I find the details to my laptop? Like serial number and stuff? There isn't a sticker underneath.

Answer:Problems with Y510P, windows expiring and won't accept product key, plus missing details.

It should not be asking for a Windows key if it was ONLY an update from Windows 8 to 8.1 Did you change the HDD, modified BIOS or installed 8.1 differently than going into "Update & Recovery"? Your Serial Number and Model No should be on the Invoice which Lenovo sent you.It should also be in the Final order email and the Lenovo Order Status on the website. Note it down, since I also couldn't find it on my laptop as a sticker.

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I have filled in the wrong details setting up my internet details, can I clear and start again

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How can I re-associate .mp4 files with video details displaying in the Details Pane? After installing the K-lite codecs pack, my mp4's all began displaying in the details pane as audio files (Album, Artist etc) and no longer displays the important video default details (size, frame height, bitrate etc). I assume it was because of incorrectly associating file types when installing the codecs (even though wmv's, avi's are still correct), so I uninstalled the codecs but the Details categories remain for typical audio files. I've exhausted The Google and I'm stumped... any help? (Win7, 32-bit with VLC as my default player) Thanks!

Answer:Details Pane associating mp4 video files with audio details

Have you tried resetting your Folder Templates?

Tutorial
Folder Template - Default

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I need a little help with something that seems simple. I am using Windows 7 Enterprise 64-bit. I have changed the columns in Details view in a folder. However Windows is not populating those columns, so what am I missing? This holds true on both my network drives and my local drives, so I checked my indexing options and they are set to index my local drives, so I assumed that should have at least worked. Any help would be very much appreciated.

Answer:Windows 7 Details View not showing details/data

Welcome to Seven Forums JLH1. Try this:

Right click an empty area in that folder> Sort by> More

Scroll down the list and make sure the categories you want are checked> OK

A Guy

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For Windows 7, is there a list of the 'Details' available in the Windows Explorer folder view called 'Details' which has an explanation for each of them? Most of them are simple but some leave me scratching my head.

Answer:explanation of 'Details' in Windows Explorer 'Details' view

The "Details" which are available are those you see when a list of files is in "Details" view (as opposed to "Icons" or "Tiles" views.In "Details" view, depending on which column categories you have enabled, you are shown such things as filesize, file-date, filetype etc. If you then right-click any column header, you can choose to hide or show more information columns.I can't see how any of that can leave you scratching your head as it's no different to previous versions of Windows in that respect.

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the laptop is a Dell Inspiron 15–5559. The white LED blinks 4 times then the orange blinks twice.
Sometimes it works, but after the first time it started up it barely ever works.
I tried starting it with the battery, without it, with the cord, and without that.
What’s going on, and how can I fix it?

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Hi,
My taskbar and start menu went missing 2 weeks ago. I ran housecall trendmicro, adware SE, windows defender, but nothing can detect the problem! I even installed a fresh copy of Norton Antivirus 2006 but still not working. Please help I'm at wit's end.... Really appreciate help from the kind souls here...

here's my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 1:17:57 p.m., on 25/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiViru... Read more

Answer:Please Help Me! Taskbar and start menu missing! Hijack this Log attached.

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I'm using a GTX1080 to run two displays - a 3440x1440 via DP (set as primary) and a 4k TV via HDMI. The 4k TV is almost always off.

Every time I boot the computer the desktop icons are missing. If I turn on the 4k TV then they reappear on the 3440x1440 monitor. I can then turn off the 4k TV and they remain on the 3440x1440 monitor.

So, whenever I boot the computer, I have to turn on the 4k TV then shut it back off.

How do I prevent this behavior?

Thanks in advance,

rgames

Answer:Desktop icons missing after every boot with second display attached

Try this, press the Windows logo key + P, then select PC Screen only. When you want to run both screens do it again and select Extend.

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Question: missing pages

please helpwhen i open a page from my quick start list OR right click on the desktop icon,the page does not display on my desktop.I know the prog is running because i find it on task manager.I must have done something wrong in the past ----- can anyone rectifyCheers

Answer:missing pages

Which program are you referring to?

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ok pc I am working on for someone has no help pages in xp. Gets the following keep getting DNS Errors when I go to Help menu option and select say Contents and Index in any program that uses Internet Explorer to display the HTML pages. Just been on the Microsoft Knowledge base for about an hour but with no luck.

Thing is I have MSDN Library installed for C, VB and Java but can see those either.

Bit of a daft one this as the left hand contents list or index list comes up fine its just the right hand html plane that does not display.


have flushed out the dns cache. Run anti-spy etc.

Wondered if a system restore would help but dont know when the last help files were available.

Any ideas guys?
 

Answer:xp missing help pages

http://www.dougknox.com/xp/utils/fix_windows_xp_help.ht m
 

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Question: ie6 missing pages

I run windows 98 on a 1.5Ghz Pentium, 256 RAM etc.. I have recently installed IE6 service pack 1 update off MS website. I can access the majority of websites but the odd one or two (the ones I need - Barclays Bank and a Canadian website, even click here;[ln];kbhowto to mention just three) will not show. I get a "The page cannot be displayed" message. I have uninstalled Zone Alarm firewall and PC-cillin AV - which all worked fine until now. I have tried to reinstall ie6 to no avail.Anyone help?

Answer:ie6 missing pages

I, too, am suffering similar problems. I cant access the MS support page you give a link too, b but my problems seem to be centered around msn.com, hotmail, and even accessing msn messenger + windows messenger.What connection do you have? Im using NTL broadband and wonder whether thats the common factor. Just a thought.

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My computer was running fine, but a little slow, and a friend recommended Rkill and Malwarebytes.

I downloaded and used Rkill. Processes terminated by Rkill or while it was running:
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgtray.exe

After downloading and scanning with Malwarebytes, however, my Desktop taskbar & icons were missing. Explorer.exe runs only for a few moments in Task Manager Processes. (The Malwarebytes log from this event is attached, in case anyone is interested.)

While I was running Malwarebytes, AVG's Identity Protection box popped up and reported an infection in C:\Documents and
Settings\Owner\ Local Settings\TEMP\RARSFXD\USERINIT.EXE which it said contained "Malware.gen" (a "downloader"). I don't know where this might have came from. I routinely clean my temp folders with CCleaner every day or so. And I don't recall downloading anything recently, except for Rkill and Malwarebytes. (I was informed that Malware.gen sometimes masquerades as USERINIT.EXE .) AVG quarantined it. (However, in the AVG Vault, it appears with the name NIRCMD.EXE - not USERINIT.EXE .) This AVG Identity Protection activity was a surprise, as I had just updated and scanned with AVG the previous evening. (No infections found in over two months.)

Initially, I restored to a previous good configuration point/date. Since then, I was going to try going ... Read more

Answer:Desktop taskbar & icons missing - DDS won't provide logs, but arc.txt attached

Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programmes, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.
===


Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Re... Read more

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1.) In thread:
http://forums.techguy.org/t228167.html
Marvdj asked the following question:

I have Windows XP Home Edition operating system. However, every time I log on to my internet provider, I get the following error message:

trayctl.exe - unable to locate component: "This application has failed to start because psystray.pyd was not found, Re-installing the application may fix this problem". Then I click the "OK" button and the error message disappears and my internet continues to work find. How can I get rid of this message. I've called the internet provider and they took me through a few steps, including resetting the internet defaults etc, and I've tried to locate this "psytray.pyd application" to install but, could not find this particular application.

Can you please provide me with some information pertaining to possibly eliminating this problem? Thanks.
2.) I posted the following after Elvandil's response to Marvdj:

I have run into the same scenario with one exception. I can make my dial-up connection and I get this message and then I can get on to use my email but can not view any web pages. I get the "Page Not Found" page. It appears that my Earthlink SW is OK with the email, but using IE for the web access is the problem. Do you believe that this same fix should work with this specific problem?

3.) This past weekend, I attempted to remedy the situation by turning off every piece of SW that could present... Read more

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HiI bought a new PC recently running Vista that already had Internet Explorer 7 installed. Ive noticed that where websites use .png image files they simply dont show up and are I just replaced by the little red cross in a box.Any ideas?Cheers

Answer:.PNG images missing in web pages

click here

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Good day to all. Can someone help with a small problem. On sunday I re-installed windows 7home premium to my Medion desktop, after doing all re-installs I started noticing that webpages did not display correctly, leaving a big gap at bottom of page, I am unable to find a cause, please help. Win 7 home premium. internet explorer 9, 4gb memory.
Thank You

Answer:Bottom of web pages missing

Do you mean there is a large gap between the lower edge of your screen and the lower edge of the browser window or a large gap between the lower edge of the web page and the lower edge of the browser window?

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Hi...This is my first posting....Please find below HJT log file....is there anything in there that could be causing web pages to have areas with the message "this page cannot be displayed"..these areas must be adverts etc. also there are blank squares with red x top left hand corner...I have tried system restore, delete temporary files, restore defaults but all without success...any suggestions would be much appreciated....thanks....

Logfile of HijackThis v1.97.7
Scan saved at 19:42:43, on 01/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Adaptec\Easy C... Read more

Answer:missing sections of web pages

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Ok so I have a rtf document that's been made and edited in wordpad it's been saved and is missing 15 pages.

I have a version of this saved on a memory stick and it's missing about 70 megs but the original file saved on the desktop has the exact same content in but is the right size.

This makes me think the conetent is there but I just can't see it for some reason - has anyone run into this before? How do I get the content back?

Literally can't understand this....

Thanks in advance guys!
 

Answer:RTF file missing 15 pages

Going to attempt to open this in open office....
 

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I sent a winzip file by emailIt was opened, at the other endIt was then clicked on the pages, but could not open, I have no problems reading them my end.Thanks

Answer:Win zip file sent pages missing

Does the recipient have WinZip?

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Hello. I use Mozilla Firefox as my browser. For some time now I have been noticing that some parts of a web page do not show up and that there is color missing on web pages. I verified this with my laptop. I viewed identical pages on both computers and I can see what is missing. I re-installed Mozilla and I do not have any add-ons installed, but the problem is still there. Can you offer any advice? Thank you.

Answer:Colors missing on web pages.

never heard of that problem. try to completely remove firefox.

1. Go to Control Panel>Add/Remove Programs in XP or Control Panel>Programs & Features in Vista, and if a 'Mozilla Firefox' entry (or similar) exists, select it and click Change/Remove and uninstall it. Reboot if required.
2. Go to your Documents and Settings\[username]\Application Data\Mozilla directory in XP,
Note that this will delete all of your bookmarks and saved settings. If you want to save your bookmarks, click on bookmarks organized bookmarks, then export.
3. Go to your \Program Files\Mozilla Firefox\ directory and delete it and all of its contents.


One other thing you can try since it sounds like you are running firefox without addons. is to go ahead and download/install firefox 3

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Often opened internet pages have a raised block where I assume an ad should be. For example on this page, just to the left of "Turn off TSG Ads" there is an i and the words "Action Cancelled" I thought I had turned off all ad blockers.

or...often when I send or receive mail there are pictures missing.. People tell me that there was only an "X" on the page and not the picture or item that I sent. I can send a picture from my computer to a networked computer upstairs and all the other computer gest is a red "X"

Is it my settings or theirs?
 

Answer:Parts of pages missing

I get those sometimes. Normally I can right click them and select show picture. This works most of the time. Now I'm not a computer guru but thought that might help.
 

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The "Details" option in the file menu format (on both Word and Excel) does not any longer display the date and time of the last file update. I have a Windows XP Home Version. Got any tips on how to restore this data? Thanks. --Jazzguy
 

Answer:Missing "Details" in Word & Excel file menu

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Hi... I hope I have my terminology on this is right, at least enough so it makes sense! I'm on Windows XP and I seem to have lost the progress bar at the bottom of the browser page that shows the page loading. I have it on a few pages but for for the most part it's just gone. I really miss it because now when I attempt to go to a site or click a link, I have no idea if there's a page loading or not. Can some one tell me how to put this back? Thanks!
 

Answer:Missing progress bar on browser pages

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Just recently when I'm on this site or ebay for example, the right-hand edge of the page is missing and I have to scroll across to read it. I'm sure there is a way of altering this but can't remember what! The result is that, when I print a page off, the text is missing even if I centre it first by scrolling.Windows XP.

Answer:Right-hand margin of web pages missing

set your screen resolution to at least 800x600 or 1024x768 for 15" monitor.right click an empry area of the desktop/properties/settings and adjust the slider here.the printer problem i dont think is connected."file/page set up" in IE check your margins are set correctly maybe.

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I'm having problems printing one particular 3 page document - the printer leaves the bottom third of each page blank. No problem with any other documents so I assume its something in the document. Its in Wordpad rtf. I scanned several other printed A5 pages into separate files and then copied each one into the A4 Wordpad. I have standardised them into one font type and size.Print Preview displays the pages in full.I'm using an Epson Stylus Photo 890 with XP Home and SP1

Answer:Printer missing bottom of pages

Click File in Wordpad and check Page setup for Margins

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I get this problem using Firefox browser but a quick check seems to indicate I get same problem with IE. Same problem with older versions of Firefox too (i.e., its not a new problem).

Often, search-boxes fail to show a "go" button to the right of the place where you insert search term.

To get around this I either click where I think the button should be - this works; or I use "enter" key instead of missing button.

But the workaround is tedious and on some sites the problem is really annoying.

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Hi all, i am tryig to get on tagged,but it freezes up on me, the page says, Error 'COMSCORE' is undefined.

Answer:missing alot of stuff on web pages.

Hello nitewolf,

Please provide the following info:
Version of IE (Internet Explorer)
Operating System
All your security programs (including firewall, anti-virus, anti-spayware, any extra security tools installed/used.)
What you have tried
What the problem is
Give detail explaining your problem
If you get any error message please post them
Post any screen shots if you think they would be helpful - How to post a screenshot
Do you have these problems in any other browsers? Please try one of the below (both are free):

Firefox
Opera

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When I download web pages, much of the page is missing, as well as most of the buttons. They're there, because when I drag my mouse over the blank white areas and click at random, stuff happens. I running Windows XP, and usually use FireFox, but the same thing happens in IE 7. I'd be grateful for any help, but I'm not very savvy, so keep your answers simple please!
 

Answer:Solved: Buttons missing on web pages

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I have an Aspire E13 Tablet [ES3-311-C4Q6] which I have upgraded from Windows 8.1 to Windows 10. In either vsersion [8.1 or10] I do not get boxes or other graphics displayed on web pages. For example, my favourite search engine is duckduckgo. Whilst I know where the box to input data is located on the screen, the box itself is not shown. Similarly with UK webpage www.mymail.co.uk - when I get to the page to enter a series of numbers printed in the newspaper, the spaces are there and I can actually enter the data - but there are no boxes. Is this an inherant problem with this tablet, or am I missing some software? Also - the sticker on the tablet says it should have touch-screen - but it doesn't!!!!!!!!!!!!!! Thanks

Answer:boxes and other graphic missing from web pages

Are you sure it's not an ES1-311? I don't see any ES3 models when I search. The ES1-311 is a 13" laptop with Celeron processor (one of three speeds), up to 8GB of memory when fully populated. It doesn't have a touchscreen in any models that I can find. Perhaps the sticker was replaced in the store for some reason? Try saving your theme (in case you want it back) and selecting one fo the standard themes instead. Likely the borders are just being displayed in the same color as the background.

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Hi Guys,

Having major issues viewing webpages in all browsers, links seems to missing both text and buttons, I have included some screen grabs.

I have unistalled and reinstalled, flash and java also disabled add ons in Firefox with no luck, any ideas?

Thanks
 

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This is a strange one! My son's computer cannot open certain web pages. It started out shortly after he loaded SP2 but not right away. First thing that is strange is the passport sign in button on the MSN.com web page does not appear. It shows a red X and some text identifying the link but the button is missing. When you click on it it tries to open the web page but stalls and times out with the Cannot Find Server error page.
I then did a full reload of XP pro SP2 and thought that would get rid of it but it didn't. Same missing button.
Loaded Firefox. Same thing but instead of the error page it gives a error box saying data is empty.
We all connect to the internet through a gateway computer which shares a dialup modem. The gateway has PC-cillen for the virus scan and firewall.
I could easily access these web sites from my computer but now it is starting to stall as well and today I could not connect to any Microsoft web pages like their support pages or the passport sign it. We both can open most web pages like yahoo, earthlink, etc. but others we cannot. Is there some setting in the firewall that maybe was updated lately? Is there a virus locking us out of Microsoft so we won't be able to get updates?

Please help!!!!! I'm so confused!!!!!

 

Answer:web pages not loading and missing buttons

If the Firewall is enabled in Win XP with SP2 installed . . and you have another firewall running this could be your problem.
I'd suggest turning one of them off.
 

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I don't know where to put this thread, so I just put it at networking here.

In the recent weeks, w/ Firefox 3.6, I don't have the cursor anymore when I type in some web sites. This happens in web site like Yahoo Mail and Facebook, etc. When I type a mesg., needless to say, there should a cursor. But somehow, the cursor is missing.

I didn't do anything on my end, is there any1 who has the same problem?
 

Answer:Missing Cursor at some web pages when I try to type

Have you changed some setting with appearance, mainly colors, or mouse?
 

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when i go to a website eg youtube all the pictures are empty white squares all was well yesterday what could have caused this
not sure im even in the right forum my apologies if i am not all help greatly recieved
 

Answer:Solved: images missing off web pages

Hi,
any toolbars, security software, firewall, running on your system?

best
 

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Hello again,
today's problem: Many web sites are missing "selection buttons" or have what appears to be double text in some. If I go to the Ebay log in page, I see "sign in" in a white block with another identical entry one or two pixels offset horizontally. Other sites have selection boxes out of position (overlapping other boxes) or invisible.
I am running firefox 9.0.1. I have tried everything I know to correct this but to no avail. I hope someone can help with this.
Thanks
rcb13
 

Answer:Solved: web pages missing info

16 more replies
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hi anybody,

still getting problem with pages that are popping up ie
file:///C:/spad/images/logo.gif which overwrites my home page.

I have used hijack but cannot paste as my notepad is missing also

can anyone help me with both problems

thanks

neil
 

Answer:internet pop up pages/missing note pad

6 more replies
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Hi I am running XP pro(sp2) and have a problem with some of my installed programs, Kodak easyshare , AVG free and my Epson printer preference page.
The right hand side is missing so I can not use the applications that are hidden.
I vaguely remember reading a post some time ago from someone having the same prob but have trawled for ages and can't find it. I think the fix was in computer management but I am not sure. Hope someone can help, thanks very much,....sam stuart
 

Answer:Right side of applications pages missing

samstuart said:

Hi I am running XP pro(sp2) and have a problem with some of my installed programs, Kodak easyshare , AVG free and my Epson printer preference page.
The right hand side is missing so I can not use the applications that are hidden.
I vaguely remember reading a post some time ago from someone having the same prob but have trawled for ages and can't find it. I think the fix was in computer management but I am not sure. Hope someone can help, thanks very much,....sam stuartClick to expand...

.......................................................................
Hi all, I have just corrected this problem, it seems a font used by Epson in all of its drivers was corrupt, replaced it with one sent by Epson and all is ok.
AVG and Kodak were simply re install probs and after the Epson Fix they were ok too,.....sam stuart
 

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I WAS EDITING MY NEW PAGE YESTERDAY ON FACE BBOK. CLOSED IT AND WENT BACK TO NEWS FEED. AND THEN CLOSED COMPUTER AND WENT TO BED. GOT UP THIS MORNING TO FINISH IT OFF AND PUBLISH AND ALL REFERENCE OF MY PAGE OR ANY OTHER PAGE HAS DISSAPPEARED GONE. HOW DO
I GET IT BACK

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Hello, after awhile of browsing, graphics and pictures will start turning to red x's and different pages will be showing up instead of what is listed in the web address. I will hit refresh, and sometimes graphics that were showing will go to x's and some of the x's will go to pictures and sometimes there will be server error messages. These pages that just randomly show up aren't even ones that I have been to. I have cleared cache and deleted cookies. The only thing that works is to shut down and restart. The computer will work for a little while and then start all this craziness again. I am having to restart like every 20 minutes or so. Help please, pretty please! Shari
 

Answer:pictures missing and wrong pages coming up

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I have been noticing lately, that when a web page loads onto the screen, the right-side scroll bar is usually missing on the web page. I always have to hit the "Full Screen" button to get the scroll bar to come up. Is there anyway to remedy this? I have already went to Internet options and made sure the "use smooth scrolling" box is checked. I even checked the view button, but there is nothing there to change the settings.

Answer:Right-side scroll bar is missing when pages load.

What is the browser involved? What is your operating system? Not knowing the answer to those questions it becomes a guess. If it is Firefox as a browser try selecting "defaults' . If it is IE  try running in "no add ons " mode. truenorth

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hi guys, seems all or abpout 90% of my facebook is missing, I am using firefox, its like all the pitchers and just text is showing only, what can I do to put it right??/ thanks

Answer:Facbook and youtube lots missing from pages

sorted... reset firefox, but thanks anyway

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Using Firefox v2 or v3 on Windows XP Pro with multiple printers, all giving same result. This is a problem that isn't unique to one site.

Example: When I place an order on e-bay, I print the pages as my proof of exactly what I ordered and the terms. Problem is that some pages don't print in their entirety. Sections are frequently missing.

Please look at this web page and take note of the "Product Description" section.

Now take a look at this printed document and notice that much of the "Product Description" is missing. It also shows this way in print preview with the missing part.

Why is this and how do I correct it?
 

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I have just noticed that the left hand margin on the Google search pages is missing on my computer. ie. where you can click to get UK sites only, etc. etc.

I cannot think Google have just gone on & omitted it now, so how do I get it back again please?
 

Answer:Solved: Google pages. Missing margin.

It's gone.

Personnally, I'm happy they took it out.

If you need those options, after running a search, click on Search tools.
 

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I just reformatted my system, and upon downloading and trying to install all the drivers I could find for my laptop, I have 4 -5 hardware components that are not being recognized. Ethernet ControllerPCISM Bus ControllerVideo ControllerVideo Controller (VGA Compatable) I didn't get a disk to go with my laptop, and I was hoping someone could help point me in the right direction. I have a R60e / 0657-4MU 660e.  

Answer:R60e Drivers missing from Support pages.

Hi AmBacchus,You require proceeding drivers:-SM Bus Controller:- http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-62939Ethernet Controller:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-58618Video Controller:- http://www-307.ibm.com/pc/support/site.wss/MIGR-64289.html#video [choose one depending on the video card your system has.]Further, most lenovo drivers require Windows XP at SP2 point to be present so first make sure you have it. Second, installing lenovo drivers can get tricky sometimes. For any driver, simply downloading and running the setup does not install it. installing lenovo drivers is a two step process namely extraction of the file to a location the first setup file chooses [by default typically C:\Drivers\..] and secondly going to that location and running the actual driver's setup.The instructions are given on all above lenovo driver pages.Hope it helps. 





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Español Visit my YouTube Channel

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A few days ago, my startbar, desktop, everything disappeared/went missing! I was able to use the 'Task Mgr' to run some programs & get to email, etc. I don't know what to do or what it is.

**Update, after all sorts of scans, it looks like I have a Trojan Horse. Though I delete them, they keep coming back. Any immediate help would be greatly appreciated. I am trying to fix it, but to no avail.**

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:06:47 PM, on 3/6/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Centenn.ial\Audit\CAgent32.exe
C:\Centenn.ial\Audit\xferwan.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\WINDOWS\system32\E_S00RP1.EXE
D:\Program Files\Sync\SyncServices.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\WINDOWS\system32\SAgent4.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\c... Read more

Answer:Redirected Web Pages, Start Bar & Desktop MISSING!

I finally got my desktop and icons back, but I am constantly being REDIRECTED to different web pages. I have run Malware & it does not find anything. I just can't figure it out, am eagerly awaiting help & direction. Thanks.
 

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I know it does it to mangahere.co      I saw it for a second on this website I always visit then I click bookmarks menu and its gone: Restarting the computer doesn't help.  I don't want to reinstall firefox because i have a lot of important bookmarks.
 

Answer:Random pages bookmark this page is missing

I know it does it to mangahere.co      I saw it for a second on this website I always visit then I click bookmarks menu and its gone: Restarting the computer doesn't help.  I don't want to reinstall firefox because i have a lot of important bookmarks.

Sorry, but please explain the problem in a better way.
There is a large picture and your Bookmark list showing, and you ask about >> I know it does it to mangahere.co << ??

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Hi,I'm using Windows 7 Professional x64. When I use Windows Explorer to view image files (jpg, png, etc.), I would like to see each image's dimensions listed in the Details Pane (when it's set to view the images as Icons/Thumbnails, rather than Details). However, the only details that show up in the Details Pane are Name, Type, Date Created, Date Modified, and Size. This is the case even though:* I've checked 'Dimensions' in the 'Choose Details' options* The folder is already categorized/optimized for 'Pictures'* Other folders show the other details I want -- i.e., the Details Pane for my 'Videos' folder shows Length, Frame Width, Frame Height, and other details that I've chosenAny suggestions are appreciated. Thanks.

Answer:Need more details in W7 Explorer Details Pane

I think you are asking Windows Explorer to do more than it is intended to do.Try using infranview to view the folder. Get infranview at the link below.http://www.irfanview.com/

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Hello,I am having a problem with internet browse toolbar.I mean the windows open corretly but there is graphic that misses.Precisely that green stripe that loads when u open an internet page.i am an amator to computers and i will be very glad if u help me.

Answer:Problem with a missing graphic when u open internet pages

QuoteI am having a problem with internet browse toolbar.What toolbar?  Do you mean one of the standard browser toolbars, or an add-on such as Google toobar, Yahoo! toobar, etc.? Quotethere is graphic that misses.Precisely that green stripe that loads when u open an internet page.Again, what are you talking about?  There is no "green stripe" that normally "loads when u open an internet page." 

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I have lost access to my control panel. The control panel icon in the start menu was replaced with "Set Program Access and Defaults". When I click this I get a restrictions error showing "This operation has been cancelled due to restrictions in effect on this computer, please contact your system administrator". I am the administrator, however it wont let me access. I attempted to restore however it will not let me go back to another date other than the date it became infected. I am also getting a Windows security alert showing Warning! Potential Spyware Operation! click yes to download spyware remover...Also my web pages are being redirected to web-prayers.com????
Here is the hijack this log.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:02:25 AM, on 11/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\W... Read more

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Hello,

I'm typesetting a dictionary in Word 2003. I've got headers set up for different odd and even, and different first page, with the first page of each letter beginning a new section. I'm using stylerefs to put the headers on each page and mostly it's listing these fine, but in some headers, only the page number is showing up (it's in a text box, separately) but not the text for the header - it's missing on two pages (a consecutive odd and even page) here and there, but I can't work out why. All the headers are linked to the previous and mostly are coming out fine, and i can't find any errant section breaks, I am at a loss!

Any help or advice is very much appreciated! Thank you!
 

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For years I've been reading PDF files using Adobe Acrobat, and have always had a left sidebar showing a miniature view of pages. This is very useful for moving quickly from one part of a large document to another part. Now I suddenly notice that that sidebar is missing, and I can find no way to bring it up. It's possible that a recent Adobe upgrade is the problem, but it's hard to believe they would have deleted this useful feature. I'm currently on Adobe Reader X. Any suggestions on how to bring back the missing sidebar?
 

Answer:Solved: Adobe Acrobat pages sidebar missing

On the top left of the page you are viewing should be a symbol which looks like two pages, if you click on it you should them get the pictures you want.
 

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I can start the spyware scans, even the online ones, but they won't finish or will lock up during scan. Parts of some program load pages are missing (looks like holes in the page). I did find 2 trojans on here, but I don't think Adaware got it all. (It's the only scanner that will actually finish). Could someone take a look? Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 9:28:11 PM, on 12/14/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Ontrack\SYSTEM~1\MXTask.exe
C:\... Read more

Answer:Parts of pages missing and spyware scans won't scan anymore.

Hello, and welcome to the HijackThis Help Forum.

Apologies for any delay in replying, but we have been rather busy lately.

Since it has been a few days since you first posted, please post a fresh HijackThis Log if you still need assistance.

Thank you.

5 more replies
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In Vista Ultimate, with Internet Explorer 7, when I drag and drop an URL from the address bar (e.g. the place where you type in URLs to navigate to), to the desktop or any folder, it results in a pure white icon (with the shortcut arrow).

If you double click the icon it gives you a message saying "The target "" of this Internet Shortcut is not valid. Go to the Internet Shortcut property sheet and make sure the target is correct." (Which obviously its not).

If you right click on the icon, and choose properties, then you will see under the "Details" tab a blank URL for the property.

Another symptom of the problem I am having is that if I save a web page as a htm, html, or mht file it then says it can not save the web page because one of the files is missing.

Obviously something is broken. I tried using the Vista DVD to upgrade my current installation hoping that action would find somehow to fix it - but it did not. I have a feeling either some .dll is not registered - or that something in the registry is wrong. I searched through many pages on the net suggesting that I regsvr32 urlmon.dll, ieframe.dll (doesn't register), mshtml.dll, oleaut32.dll, and some others and I did such and it did not fix this problem. I checked the registry for the .url link and obviously that is correct.

The problem is not the action that happens when you double click the icon - as if you type in a URL property into the details of an existing Internet Shortcut... Read more

Answer:help: URL prop missing on drag & drop with Internet Shortcuts & Cant save web pages

I fixed this. I must give some credit to the MS engineer that worked with me last night. He thought it might be because I changed location of the directory for the desktop using the properties function of Vista on the Desktop folder (e.g. change location after right clicking). While that was not the problem. it caused me to check if the security permissions were adequate. I played around with "Enable Protected Mode" within IE7. When turned off and restarted the browser, the problem disappeared. So I researched I compared to the security permissions of a system with users' directories that worked the permissions on the directories of those that did not work. They were identical. However, I then decided just to add the current user's permissions to the main folder "mbenson" and propogate (re-inherit) all the permissions for all subfolders. Upon doing this the problem disappeared. I am not sure what folder or file had the permissions set wrong under user or if something else will now be affected by changing these permissions this way - but at least the problem is gone. I post this here for any other souls.
 

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Hello! I have some problems with my Windows10 x64 on a high-end laptop.
I don't know if it is post Anniversary Update or after I run CC Cleaner. I had this problem 6 months ago and it resolved after some Windows updates.
The problem is with Windows10 itself, I tried on a Virtual Machine(Ubuntu) and there are no problems.
The problem is: On all 3 browsers I can not acces some fuctions on many websites. EX: Sometimes after I automatically sign in in Gmail, i can not read any emails, I can not delete them, etc.(Oops? the system encountered a problem (#400) - Retrying in 7s - for reading)
EX: I can not sign in in multiple sites, I can not submit this question or reCAPTCHAs(Cannot contact reCAPTCHA. Check your connection and try again.),etc
I have a stable high speed internet .
I tried a to return to a restore point but with no luck...and I can not roll back to a previous verison of Windows:(
Please help!

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I have a problem with frames from websites being endlessly present, one after the other, on scrolling through attached jpeg images on email in OE. Deleting the temp files effected a temporary cure but on rebooting the problem recurred. What is happening here? I have up to date F-secure installed.

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Hi,

I'm using Windows 7 Professional x64. When I use Windows Explorer to view image files (jpg, png, etc.), I would like to see each image's dimensions listed in the Details Pane (when it's set to view the images as Icons/Thumbnails, rather than Details). However, the only details that show up in the Details Pane are Name, Type, Date Created, Date Modified, and Size. This is the case even though:

* I've checked 'Dimensions' in the 'Choose Details' options
* The folder is already categorized/optimized for 'Pictures'
* Other folders show the other details I want -- i.e., the Details Pane for my 'Videos' folder shows Length, Frame Width, Frame Height, and other details that I've chosen

Any suggestions are appreciated. Thanks.

 

Answer:Need for details in Details Pane

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So earlier today I noticed there was some issue with a lot of pages load pages loading up for me. FOR EXAMPLE.... A lot of pictures (not all)
Appear distorted like so:
 
 
http://s12.postimg.org/mj142vz8c/distort.jpg
 
In this other image you can see a page loading the HTML code
 
http://s23.postimg.org/4mclb103u/ditort_2.jpg
 
In an attempt to work this out myself, I updated my java and adobe flash shockwave to it's newest settings. But yeah.... this is where I'm at. Any help would be awesome.
I don't think this is a graphic card issue, as this is actually happening on all my computers.
 
I'm using the most current up to date firefox.

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Hi,
 
I appear to be having trouble with my firefox browser.
 
My operating system is Windows 8.1. I have an Acer Aspire V3-772G which I bought some 18 months ago.
 
System details:
 
Processor: Intel® Core i7-4202MQ 2.2GHz with Turbo Boost up to 3.2GHz
Installed Memory (RAM) 16.00 GB DDR3 L Memory
System  type: 64-bit Operating, x64- based processor
 
A few days ago my firefox browser, which for no apparent reason at all, just seemed to slow to a stupendously very slow loading of pages. I had recently just been working on an issue in which I posted a thread regarding whether there was a possible virus/malware after google chrome terminated with the following message from Hitman Pro Alert:
 
 
Attack Intercepted
'Google Chrome 49' has been terminated to prevent execution of malicious code. Please check your computer for malware and software updates
 
As it happened, it appeared to be because of a conflict somewhere in the Google Chrome, Trusteer Rapport and Hitman Pro Alert combination, and so the only way was to change the settings on Hitman Pro Alert as advised and shown in my thread:
 
http://www.bleepingcomputer.com/forums/t/611273/possible-virus-or-malaware/
 
However, there was no malware or virus detected by my own Avast or Malwareware bytes tools, and the tools used as instructed in the thread also showed my system to have none. Also, google chrome works fine, and my computer has not slowed in any way. My fir... Read more

Answer:Firefox browser issue. Really slow loading pages, and glitchy scrolling of pages

Sorry if I missed it, did you earlier, during the uninstall and reinstall of Firefox, clear Firefox's cache files, not any other files, just the cache files?

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recommended to come over here and post my logs.amd 5000 x22gig ram.Occasionaly a window I have open will freeze or lock up.  I will open task mgr and it will show 2 of the same pages as being open(and not responding) when its actually one page open(and not responding).pages freeze or lock up every now and then with no thyme or reason.Logs follows are:[recovering disk space -- attachment deleted by admin]

Answer:pages freeze/lock up, task mgr shows double the pages open.

Open Hijackthis and select Do a system scan only.Place a check mark next to the following entries: (if there)O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)Important: Close all windows except for Hijackthis and then click Fix checked.Exit Hijackthis and run CCleaner.----------Use the Kaspersky Online ScannerYou must use Internet Explorer.Click Accept. Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files. Once the files have been downloaded click on NEXT Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database:Extended[/COLOR]Scan Options:Scan Archives[/COLOR]Scan Mail Bases[/COLOR] Click OK & have it scan My ComputerWhen the scan is done, in the Scan is complete window (below), any infection is displayed.There is no option to clean/disinfect, however, we need to analyze the information on the report.To obtain the report:Click on: Save Report As... Next, in the Save as prompt, Save in area, select: Desktop. In the File name area, use KScan, or something similar. In Save as type: click the drop arrow and select: Text file [*.txt] Then, click: SaveCopy and paste the Kaspersky Online Scanner Report in your next reply.

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For the last few days I have been getting some odd behavior when I try to access my accounts on several websites. When I access the legitimate website and try to log in, I am redirected to a phishing page which asks for account information, including credit card numbers, ATM Pin, etc.

There was one other post I found here that had what appeats to be the same problem, but I have not been able to successfully remove the issue myself from following the help you provided to him. (http://forums.techguy.org/malware-removal-hijackthis-logs/736876-solved-ebay-paypal-fake-web.html)

Using OTScanIT and modifying slightly the fix script provided to the other user I was able to briefly get my Ebay account working again, but when I tried to access my bank account (Wells Fargo) I am now being redirected to the fake page again. I'm not sure what information it would be helpful to include here to help analyze what is going on. I recall having had this same problem once on another computer which is no longer experiencing the issue, but don't know what exactly I did to resolve it other than installing Avast and running a full clean (which I cannot do here, as this is a work computer that will not allow me to replace the existing virus scanning software). I do have limited installation capabilities on this machine, and have installed HijackThis and OTScanIT as well as Malwarebytes to aid in resolving this.

Please let me know what if anything I can do to fix this situation, including... Read more

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Hi guys ( and girls )

I have an Acer Asspire 5332 running Vista.

A month or so ago the CD/DVD rom stopped working. Device Manager states it is unable to start and updating driver/uninstalling device etc does nothing either, other than recognise the drive as "standard cd rom" whereas it is actually a dvd rewriter. Acer tech support say that windows should pick up the driver automatically and cannot understand what the problem is. They do not provde a driver for the cd/dvd unit.

Then, in the last 2 weeks, certain web pages have failed to open, namely Hotmail and Facebook. All I get is a blank page with no error message Also videos on all sites intermittently work and don't work, saying I need to install Javascript which I already have! I have done all the usual checks and fixes ( internet options / javascript uninstall reinstall etc, as well as un-installing internet explorer itself.

Using another browser ( Safari ) opens up all pages including Hotmail and Facebook fine, but I still get the issue with the videos.

Does this sound like a virus? I have run Avast scan, and Malwarebytes and CC Cleaner. I am posting a "Hijack this log" for any braniancs to look over. Not sure if it is one problem, or several but doing my head in !!!

thanks in advance,
Rob
 

Answer:Aaarrgghh! DVD drive not working and internet pages opening as blank pages

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I suppose the title says it all, my computer has some sort of infection where every search in google in both firefox and internet explorer redirect the searches to random pages. Additionally, typing in certain addresses simply won't load where I know the page should work, such as certain links on microsoft.com. Furthermore, I have enabled Automatic Updates and it tells me that it is not enabled even though it clearly is in the settings and going to the update page through internet explorer simply does not work. I have read through various other forums here at bleepingcomputer.com and followed their instructions but nothing has fixed the problem so I figured I'd post as well and start fresh. A huge thanks in advance to whomever is able to help me out. So, where do I begin?

-BlueSuitcase

Answer:Firefox and Internet Explorer Redirecting Pages/Pages Won't Load/Auto Updates Doesn't Work

Here is the DDS Log and Attached is the Attach.txt
 Attach.txt   13.02KB
  0 downloads

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by user at 3:08:50.73 on Fri 01/03/2003
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.124 [GMT -8:00]
.
AV: COMODO Antivirus *Disabled/Updated* {043803A5-4F86-4ef7-AFC5-F6E02A79969B}
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============== Running Processes ===============
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C:\WINNT\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINNT\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINNT\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\svchost.exe -k imgsvc
C:\WINNT\wanmpsvc.exe
C:\WINNT\system32\wscntfy.exe
C:\Program Files\Common Files\AOL\1161876944\ee\AOLSoftware.exe
C:\WINNT\system32\LVCOMSX.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\VIA\VIAudioi\EnvyADeck\EnMixCPL.exe
C:\Program Fi... Read more

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Hi all,

I seem to be having this weird issue whereby after an extended period of browsing in Firefox/Opera/IE, when opening a page the following will happen:

As you can see, the tab shows the page as still trying to load, yet in the status bar at the bottom, it shows the page as 'Done' or sometimes even 'Stopped'.

This immobilises my internet use and eventually all browsers will do the same, also it's worth noting that once this happens, firefox.exe becomes impossible to close (even via Task Manager > End Process).
Although programs such as uTorrent and Thunderbird still work.

This happens on two computers (one PC - x64, one laptop - x86) on the same network (both running vista and ZoneAlarm Pro), yet a third one running XP and ZoneAlarm Free and a fourth running Vista x64 and Comodo have so far never had this issue.

The weird thing is that the laptop used to be fine until we upgraded our broadband to 10mb.

My main thoughts are:
- Java, although I doubt it, I've done enough reinstalls to ensure it wasnt this.

- Modem, the modem we have is very old (motorola surfboard) and I'm unsure whether it's causing the issue (DNS cutout). Yet surely the other pc's would be affected?

- ZoneAlarm Pro, this seems like a very viable option, however so many people use this with no issues whatsoever, can anyone enlighten me?
Thanks all for the help!
James

PS: I have run countless adware/spyware/virus scans
 

Answer:Internet shows pages as 'Done' or 'Stopped' when pages arent loaded..

Hi

Weirest part is this is happening to two PCs, and likelyhood of being same issue with the OS is remote as two differing versions of the OS in x64 and x86 are in use, plus why only after extended periods of internet use.

But my thoughts are





My main thoughts are:
- Java, although I doubt it, I've done enough reinstalls to ensure it wasnt this.Click to expand...

Well while you have uninstalled and re-installed likely the latest version did you also remove all components of older versions of Java as they are not rollup/update packages, each one installs a fresh version of Java, so some PCs coudl well have 3 or more versions installed at once, which one of "may" cause a conflict.

So run this JavaRA and allow it to uninstall all older versions, it also gets to the left over dlls and files that the offical uninstaller misses.





- Modem, the modem we have is very old (motorola surfboard) and I'm unsure whether it's causing the issue (DNS cutout). Yet surely the other pc's would be affected?Click to expand...

True, but also wondering if you have updated your package to a new speed, could be possible you need to reset the model and or router and re-enter the connection details or check with ISP that you dont have to change any settings. The ISP should also be able to test your connection, give them a call when this happens, so they can test it when its not working.





- ZoneAlarm Pro, this seems like a ... Read more

4 more replies