Computer Support Forum

Solved: Outlook 2003 dowes not automatically pull address from address book for email

Question: Solved: Outlook 2003 dowes not automatically pull address from address book for email

I am using Outlook 2003 and run Windows XP.

When I create a new message I begin typing the name of the recipient and I would like it to match up with an address I have in my Outlook contact list. However, it does not read from there. It only seems to look at addresses that I have already sent to in the past. How can I get it to read from the address book? If I click on "TO" or "CC" it brings up another window with a list of addresses from my contact list. From there I can have it pull from the list. I would like to be able to do it withot the extra step.


Relevance 100%
Preferred Solution: Solved: Outlook 2003 dowes not automatically pull address from address book for email

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Solved: Outlook 2003 dowes not automatically pull address from address book for email

That is how autocomplete works, from used addresses stored in the NK2 file.
This explanation and keyboard shortcut might help you.
Where do Outlook's auto-complete suggestions come from?

3 more replies
Relevance 91.64%

Hello,I am having a problem with my email not working correctly. I can receive email but when I try to create a new email and click on my address book the mouse icon disappears off to the right hand side of the screen. The program appears unresponsive as I am unable to select any tool bar icons (shows no indication that I clicked on anything) nor am I able to close the untitled message screen or minimize it. I have opened task manager and selected end task :untitled message. When that task ends it switches back to the inbox screen with a : Select Names window in the task bar. At this point the Inbox screen is still unresponsive but now I can right click the : Select Names window in the task bar and close it. When that closes then the Inbox screen seems to restore control. I have updated Microsoft Office to service pack 3 ( after this situation presented itself).The O.S. is X.P. Pro Microsoft Outlook 2003 This system has been running problem free for about 1 year. If anyone could help in solving this issue I would greatly appreciate it.Thank You.~Mod Edit: Topic moved to more appropriate forum~ TMacK

Answer:Outlook 2003 Address Book/new Email Problem

Hello to all,

I have resolved my issue with address book. It appears that my address book was opening up off screen on the right hand side. I am not sure what had changed in regards to why it had opened off screen or why it now has restored to the middle of the screen. The only thing that I had done recently was to send an email to a friend and typed in the email address then clicked send. After that when I tried to create a new email and select the address book it would open the window in view.

Basically I'm a moron but had to post the resolution to my problem anyways.

1 more replies
Relevance 87.58%

At one point I had 3 different lists in my outlook address book, they disappeared except for one that is an ACT list.

I finely found them under personal folders. all the data is ther but how do I get them back into an address list. I have gone to list of contacts list under personal folders, right click, a box comes up, go to outlook address book, but the box that says show this folder as an e-mail address is grayed out.

How do I fix this problem. Gary

Answer:Solved: Outlook 2003 Address book

14 more replies
Relevance 85.84%

I have been unable to insert an address from my Yahoo email address book for some time now and I have decided to ask for help.

All I am doing is opening Yahoo mail and trying to compose a new email to send to someone who is already in my contacts. When I click "to:" or "insert address" my address book shows up. But when I place a check mark and try to "insert checked contacts" I go to this address on a blank page:

I see that this has been asked before but no one had replied and I can't find the answer doing a search.

Can anyone help?

I have Vista Home Premium 32 using Firefox. The version is the latest version of Firefox but this has happened in many previous versions of Firefox. (I was lazy [or in a hurry] and just typed in the address of the entity to which I was communicating as a work around.)

Wayne Margot

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6700 @ 2.66GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 9600 GT, 512 Mb
Hard Drives: C: Total - 305250 MB, Free - 214622 MB; H: Total - 238472 MB, Free - 192816 MB;
Motherboard: , C19/MCP51
Antivirus: Microsoft Security Essentials, Updated and Enabled

Answer:Solved: Yahoo email unable to insert address from address book

Concerning my post above: I turned on my older XP computer and I had no problem with inserting an address from the Yahoo! address book.

I compared all my settings in both computers and noticed that I had different settings relating to how pop-ups are handled. XP reminded me that the address book takes the form of a pop-up. On my Vista I had pop-ups opening up (?) in a webpage. That is the page which came up blank. After I have corrected the settings, I no longer have a problem.

1 more replies
Relevance 84.68%

whenever i click reply to or select an address from the address book the output will have a blank space in between in the email. Example: [email protected] will appear as henry. [email protected]. Is there anyone experiencing this or know how to fix this problem? Anyone know what is causing this problem too? Thanks.

Answer:Solved: Microsoft Outlook 2003 Address Book Problems (Urgent)

Hi ignitez

Were you able to solve this problem?
If so, would you mind posting your solution for future readers?

Thank you

1 more replies
Relevance 84.68%

I have a Windows Address Book file (Address.WAB) that came from a Windows XP system and I need to get all those addresses imported to Outlook 2003 running on a Vista system.


Answer:Solved: Need to get Windows Address Book file (*.WAB) imported to Outlook 2003

I figured it out. I worked on it for about 30 minutes and then discovered the solution just a few minutes after posting here. I exported directly from the address book to CSV then imported to Outlook 2003.

1 more replies
Relevance 82.07%

I exported my address book from Outook 2003 into the Windows (XP) Address Book. This is great because then I don't have to have Outlook open to view my address book.

However, it isn't linked to my Outlook address book so that whenever I made a change to my addresses in Outlook, it'll reflect in the Windows address book.

I had that set up perfectly in my old computer (Windows 98SE) but can't get it to work in XP.

Any tips or ideas?

Answer:Linking Outlook 2003's Address Book to Windows XP Adress Book

16 more replies
Relevance 81.2%

Hi all

I run a small business and have Outlook 2010 on both my laptop and desktop. My emails are synced via IMAP to the mail server on my web hosting server GreenGeeks. That is where my email account is, provided as part of my website hosting. My emails (inbox and Sent) sync up via IMAP when opening/using Outlook, on both machines. But I'd like to have my address book updated automatically as well, between both machines. I know that Outlook stores the address book in a file on your PC, and I also use Google Drive which provides automatic and virtually instant cloud storage of files kept in a folder on your PC..(mine is a folder on my desktop).which works great...wondering if there is a way to tell Outlook to put the address book file into this Google Drive folder instead of the default location?? That should do the trick....Any ideas or other suggestions? Thanks so much !!

More replies
Relevance 79.75%

I have installed outlook 2003 on a new computer that is using windows 7. I copied the PST file from my old computer but I cannot see my address list. If I create an address book I still cannot see my old address list. I can see my contacts list but if I go to properties and try to tick "show this folder as an email address book" I cannot because the box is greyed out.
Even if I delete the existing mail file this is still greyed out. I had several other problems getting outlook to work, caused by remenants of the free copy of office 2007. I solved these by looking for threads on the web, but I cannot find an answer for this specific problem

More replies
Relevance 79.75%

I just moved over to a new machine. I was running Outlook 2003 on my old one, and copied the PST file over to the new one.

I have two problems:

1. When I send an email, and I click on the TO/CC/BCC buttons there are no addresses in the list. I can scroll down past Outlook Address Book, Personal Address Book to the third item on the lit CONTACTS and then they appear. However Outlook does not remember this setting nor can I find a place to change it.

Does anyone have any idea how to change it so that when I click on the TO buttons my address books comes up?

Second problem.

I have two PERSONAL FOLDERS in my Outlook.They are identical and when mail comes in it register in both. There is no CLOSE PERSONAL FOLDERS option available (greyed out).

How can I remove one of them (it is more annoying that a real issue


Steve London

More replies
Relevance 79.75%

I cannot open my address book - i get the following message - 'the messaging interface has returned an unknown error. If problem persists restart outlook. I have deleted my ms office 2003 and re-installed - but problem persists. Thanks for any help. Sydneybag

More replies
Relevance 79.75%

I have been given an address book to maintain. I've pretty much figured out everything as far as setting up new contacts and groups but I do need some assistance.

This organization allows members of a certain level to obtain an alias address.

What the assignment of that address does is only forward to the members real email account.

Since I've just gotten involved, I need a way to do a reverse look up.

ie. [email protected] how do I find out who that belongs to, like a cross reference to the members name and real email address.

Is there a way to do this?

Answer:Outlook 2003 Address Book help


3 more replies
Relevance 79.75%

Hu Guys - and Happy New Year

I had to get a new computer - the old one crashed (I think I may have inadvertantly deleted a .dll file!). I was able to install the Old hard drive (which will not boot) in the new computer - so at least I have all my old files stored and have been able to transfer many to the new hard drive.

The new unit came with WinXP - and I installed MS Office 2003.
I used to use Outlook Express (in Win98) and liked the fact that I could organize my list of e-mail addresses into folders. I am now using OUTLOOK as my e-mail client and can't figure out how to organize the address book. I tried importing the old address book from Express with no luck. CAN I ORGANIZE MY E-MAIL ADDRESSES IN THE OUTLOOK ADDRESS BOOK?


Answer:Outlook 2003 address book

7 more replies
Relevance 79.75%

hi there,

please let me know how to delete the folder from the address book.
>tools>address book

it's not showing on the contacts folder however it's still on the address book

please help.


Answer:MS Outlook 2003 - Address book

right click "Outlook Today"

Select Properties for personal folders (bottom selection)

Click advanced. Copy the path it is showing, then hit your window key + R and paste that path into the "open" box. Remove mailbox.pst from the end and hit enter. This will show you all your Outlook Data files. Remove "Mailbox.pab"

1 more replies
Relevance 79.75%

I had to reinstall my outlook 2003 and when I try to access the address book it is empty. I have entered the names and email addresses to the contact list. How do I get them to appear in the address book?
please help !

Answer:Outlook 2003 Address book

Detailed instructions are here:

1 more replies
Relevance 79.75%

I recently installed a new hard drive, but first made a backup of my Outlook PST file to reimport all my mail and contacts. Everything seems to be working fine with the exception of the address book icon on top. When I click on it, it lists two different contact folders. When I click on the first, contact folder, I get the following message: "The addressess list could not be displayed. The Contacts folder associated with this address list could not be opened. It may have been moved or deleted or you do not have permissions." I've tried deleting the first contacts folder, but it won't delete. The second Contacts list folder does contain my contacts. Do you think it is some kind of identity or permission problem? Any suggestions.

Answer:Outlook 2003 Address Book

Hi LindaR0923

Right click each of the Contacts folders in Outlook:
Properties > Outlook Address Book tab
Place a check mark in: Show this folder as an e-mail Address Book
Apply, OK to save and close.

Repeat for each additional Contacts folder.​
After completing the above steps, open the Outlook Address Book:
Tools > Options
Click the drop down arrow for: Show this address list first: and select the Contacts folder you want to appear when the Outlook Address Book is opened.


If for some reason the above does not solve the problem, you may need to remove the Outlook Address Book and reinstall it.
In Outlook 2003 (with the Address Book closed):
Tools > E-mail Accounts > View or change existing directories or address books > Next
Highlight each Address Book listed, one at a time and click the: Remove button.
Yes > Finish button.

Close and restart Outlook 2003, then add back the Outlook Address Book.
Tools > E-mail Accounts > Add a new directory or address book > Next
Select: Additional Address Books
Highlight: Outlook Address Book
Next > OK

Close and restart Outlook 2003.​

You may need to repeat these steps:
Right click each of the Contacts folders in Outlook:
Properties > Outlook Address Book tab
Place a check mark in: Show this folder as an e-mail Address Book
Apply, OK to save and close.

Repeat for each additional Contacts folder.... Read more

1 more replies
Relevance 78.88%


We have Windows 2003 Server and all PC run Windows XP, today 2 colleagues told me that when they create a new message, and go to 'To:' and click on Contacts an error message comes up:-

The address list could not be displayed. An unsupported restriction was passed into an IMAPITable method.


Unable to complete the operation. A fatal error has occured in Outlook.

Then Outllook crashes and I have to stop the application and go into it again.

You can view the Contacts if select the tab on the left. Also when you creat a new message and type a letter in the 'To:' box the auto text comes up with the address.

Do you know what might be causing this?

Many thanks for your help!

Answer:Outlook 2003 - Contact Address Book

you can try removing & readding your address book; all contacts should be saved in the pst.

tools | Email Accounts
view/change ... address book
click remove
click add
outlook address book
ok ok
restart outlook

1 more replies
Relevance 78.88%

The last time I exported my address book the process worked fine. Yesterday I updated my address book and went to export it to a folder on one of my hard drive; I got a notice it had failed. Here is the message I got:

I rebooted and tried again with the same results. The address book (contacts) is there because I use it all the time

Does anyone have an idea how to fix this. I thought about reinstalling Outlook, but first I thought I would ask.

Thank you.

Answer:Outlook 2003 Export Address Book

Try a "Repair" on Outlook 2003, rather than a reinstall. In Outlook 2003, click on "Help" and then "Detect and Repair".

I use Outlook 2003 and haven't had any problems exporting. But, with Microsoft dropping Office 2003 support, like they are doing for Windows XP, I have been looking at a replacement (other than upgrading to a new version of Office). I've been trying out Thunderbird and Windows Live Mail. Thunderbird is "winning" so far.

4 more replies
Relevance 78.88%

I recently changed an email address in Outlook. This address is included in a distribution list (MAPIPDL). However, when I sent out an email using this distribution list, it went back and used the old email address.

I went in and totally deleted the distribution list and the address of the recipient and then re-entered their address using wife's name first rather than husband's name first, thinking that might confuse it enough to use the corrected email. However, when I sent something out again using this distribution list, it went back and used the same old email address for this recipient.

There is no trace of that old email address left in the address book and I am dumbfounded as to how to get this corrected.

Thank you for your help.

Answer:Address book in Microsoft Outlook 2003

What happens if you remove them from the "D" list and send an email out using it? As a last means delete them from your address book close Outlook then reopen it and add them back as a new contact. Open the distribution list and add their contact to the list and see what happens. Outlook picks the email address's from whatever is in the email area of the contacts details, so double check these details through the Contacts folder, rather than through the Distribution List.

3 more replies
Relevance 78.88%

I'm trying to transfer my address book from my old computer to my new one. I'm using outlook 2003 and trying to put it into back into outlook 2003. I need step by step help.

Answer:How do I transfer my address book in Outlook 2003

8 more replies
Relevance 78.88%

I've been using OUTLOOK 2003 in my desktop for years. Because o traveling needs I bought an Acer laptop, I made and Outlook backup in the desktop HD, copied it in the laptop's one and imported it using the Outlook's 'Import and Export' function. Everything was OK for several days, but something happened because I found that Address Book file (the book icon) is empty but the Contacts one (personal card icon) is full.Whenever I click on the Address Book icon (book), I got message "The address list could not be displayed. The Contacts folder associated with this list could not be opened..."If I click OK in that message, I got "A new entry could not be added. Please use the Contacts module to create this entry". So I'm not even allowed to do it manually.Does any one know how can I populate back the Address Book?

Answer:Outlook 2003 Address Book empty

Did you save the backup file that you used? I always store the most recent one on a floppy.

3 more replies
Relevance 78.88%

I had a disk crash - luckily I backed up several days earlier.

I have my 'old' .PST file from Outlook 2003.

I rebuilt the disk with the same XP and Outlook.

I imported from the .PST - I have all my emails, deleted items, folders, etc. All is good.

Except I have only 5 contacts - from a long time ago. I figure the other contacts have to be in the .PST file - but where?

More replies
Relevance 78.88%

Hi there,

I have "upgraded" from Outlook 2002---->2003. We imported the address book from Outlook Express to 2002 and afterwards to 2003 and we also converted the .pst file to the new 2003 format. Then, we have discovered that:

1.- Entering from Tools, we have an address book with two contacts folders, one empty and the other one with all the mail contacts we imported, most of them duplicated (or triplicated), but with different information.

2.- Looking at the Outlook 2003 folders, we have a "Contacts" folder with also all the mail contacts info that we felt was the same as the one in the address book (now we have discovered it isn't ;-( ).

Then, in order to do some "clean-up", we started to delete all the duplicated entries in the "address book - contact" folder, in particular those ones that seemed not to have the correct info.

We expected to have them also deleted from the "outlook contact" folder, but surprising to us, they weren't.... Than our questions come:

a.- Why do we have the "empty folder" in the address book and can we delete it in order to avoid confusions?

b.- Which "contact list" (address book or outlook one) are we really using for our mailing sending ? is there any way we can discover and fix it?

c.- How can we have deleted the entried we delete in one of the contct list deleted in the other? In other words, how can we synchronize both "contacts lists&quo... Read more

Answer:Outlook 2003 Contacts & Address Book

Outlook 2003 Contacts & Address Book - Solved


I feel we have solved our problem (thanks to the help of some other one answering my question in another MS-related forum) and I'm posting here what we found for the case it can be useful to other ones with similar troubles.

The main problem was a conceptual one. I read in some other forum that the "Contact Folder" and the one in the "Address Book had no relationship between tham and were totally different things.

They aren't.

You can find it changing the name of the "Contact Folder", going to its properties and changing it default name (contacts) and marking the "show it as address book" (or the similar sentence you can find in the english version. ;-)) ). This way, you will clearly find it in your address book.

Then, everything you delete in the "Contacts (or renamed) folder" is deleted in the one (with the same name).

But the address book one doesn't work the same way, it works more as a "view" of the contact folder. In fact, if you delete an entry in the address book list, it isn't deleted in the contact folder. What it does in only to erase the e-mail field of the corresponding entry in the contact folder.

Finally, the migration process we did is surely not the best one. Even we cannot re-do it again (we could lose data), the suggestion we got in the other forum and that I also feel is the best one is to save the .PST file of Out... Read more

3 more replies
Relevance 78.88%

Re: Outlook 2003 not Outlook Express
Operating System: Windows XP

How do I save my Outlook Address Book (all Contacts) so I can take it from one computer (my desktop) and install it in another computer (my laptop)?

Have you ever actually done this yourself? The reason I ask is because the standard Microsoft Help and Support steps are not right.

Once again, I use Outlook 2003, not Outlook Express.

Thank you very much for your help...

[email protected]

Answer:Outlook 2003 Address Book (Contacts)

BridgeTender said:

Have you ever actually done this yourself? The reason I ask is because the standard Microsoft Help and Support steps are not right.]Click to expand...

What steps did you try then? No point in giving you a method if you have tried it and failed.

1 more replies
Relevance 78.88%

i just imported my contacts from my gmail account, and i tried to to open up my account folder. However, i got an alert that said

"The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Office Outlook Help."

when i looked at the help, it told me to go to email settings, choose change existing directory, and delete the folders I don't need. I deleted all of the "contact boks" in the only file there (it said "outlook address book" and there were four address books under it) but it's still not better.

how do i fix this?

Answer:address book problem in Outlook 2003

Do a search for *.pst to see if it's found.

2 more replies
Relevance 78.88%

Hello all. I have purchased a new laptop running Windows 7. I still run Office 2003 and Outlook 2003. I use it as my front end to a web based mail service. I have installed Office 2003 with SP3 and it is all patched and matches the system that I am moving from.

The issue this time is that I see my emails and I see my contacts, but when I open a new message or respond to an old message and hit the TO or CC or BCC, I get the error that says “The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved….”

There are no PAB files and I ran scanpst.exe on the PST file.

How do I repair this or make this work?

Thanks for you help

Answer:Outlook 2003 Address Book Corrupt

Hi SheltonRodn
See if the suggestions at this link help:

Let us know if that worked for you or not.

2 more replies
Relevance 78.88%

I have outlook 2003 and all of my contacts are in my contacts list under personal folders and I can send emails to my contacts, their names come up in the TO field and it is not a problem. Today I went to make my first distribution list but my address book is empty and I cannot get my contacts list to be my address book or to have them in the address book. I do have the the ck mark next to show contacts as address book under contact properties checked... help! The address book is empty. How do I get my contact folder to appear in my address book?

Answer:Outlook 2003 address book empty

You'll have to go into your account settings and delete the Outlook Address Book. Reopen Outlook, then close it. Add the Outlook Address Book back into the list of Address Books, then reopen Outlook.

2 more replies
Relevance 78.88%

Installed Windows 7 and office 2003. The problem is that the contacts list do not seem to work when trying to send an email. Anyone come across this and have a solution to it?

Answer:Outlook 2003 address book not working

I do not use Outlook, but found this: entry under the Errors heading.MIKE

5 more replies
Relevance 78.88%

I've started having a number of problems with Outlook 2003. The latest is that when I want to create message and click on the To or Cc boxes, the Select Names box opens but there is nothing in the Shows Names from the: box, and the To, Cc and Bcc at the bottom are all greyed out. I've tried all kinds of things but nothing works. However, Contacts still has all the info in it so if I type a name in the To or Cc box, the email address appears.

Answer:Outlook 2003 address book missing

When the Outlook Address Book service has already been added and the option to select the Contacts folder as an Outlook Address Book is still disabled and greyed out, it means that the Outlook Address Book service is corrupted.
To fix this you can remove the Outlook Address Book service, restart Outlook, and then add it again as indicated by the steps above.
Sadly this workaround will not work in Outlook 2007, 2010 and 2013 as removing the Outlook Address Book service is not supported in these versions. In this case, you must recreate your mail profile.
(Re)creating a mail profile
Once you?ve located and opened the Mail applet, you can recreate your mail profile via the following steps:
1. Press the button Add?
- Do NOT use Copy? not even when you want to recreate your mail profile or you?ll end up copying the corruption as well.
- Do NOT delete your old profile, not even when it is corrupted, before you verified that the new one works. You might want to look up some account settings afterwards.
2. Enter a name for your new Mail Profile.
3. Select to add a new mail account.
4. Make sure you choose the correct account type. Ask your ISP or administrator if you do not know this.
- If you are using Live Hotmail, Gmail, Yahoo or AOL, you can find the settings you need to follow to another page.
- In Outlook 2007, Outlook 2010 and Outlook 2013, you can simply type your desired display name, email address and password and Outlook will try to determine and configure your... Read more

1 more replies
Relevance 78.88%

I have exported my address book from Outlook 2003 on my desktop to my laptop that is also running Outlook 2003 (office 2003).

The only problem, when I exported the address book it also exported deleted items, that had been deleted years ago.

Is there any way to export and just export what is currently shown in the address book and not the old deleted items. I'm using the export a file option.

Answer:Exporting Address Book from Outlook 2003


1 more replies
Relevance 78.88%

I know I'm running an outdated program. It's Office 2003 SP3. I use outlook for my email. Problem is:
When I click to open a new mail message, (I want to compose & send a new email) The window will open and I can compose the email with no problems. When I click on my address book I get an error msg from word that says "The messaging interface has returned an unknown error. If the problem persist, restart Outlook." I have restarted outlook, done a system restore and tried to reinstall SP3. I could not reinstall SP3 because it is already on my computer. I don't have an installation disk for Office 2003 any more or I would uninstall and reinstall the program.

I can copy & paste the address in the "send to" box and it works. I just can't get the address book to open.

Any help would be appreciated.

Answer:Outlook 2003 address book problem

Have a look at this website & see if it helps you.

Information Technology: Outlook 2003 Address book cannot be displayed error message

2 more replies
Relevance 78.88%

Hi, i hope some bright spark can resolve a querie thet my wife has asked me and to be fair I have just no idea. We use office pro 2003 on XP Home my wife has asked me is it possible to have two address books, one for business and the other for private use. I am unsure why she would want this but I have to confess that I thought it was possible. any help would be gratefully received as it will make life easier. thanks in advance

Answer:Outlook 2003 address book woes

In Outlook 2000 you can create contacts (address books) folders under the default Contacts folder. Assume you can do the same in Outlook 2003.Call one business and keep the main as personal (or vice versa as suits your needs) and you should get what you are looking for.

3 more replies
Relevance 78.88%

I have searched through previous posts and am not quickly finding my answer. Could someone please tell me where the location of my Outlook Address Book for Outlook 2003 is located. I am trying to export it to Cox WebMail. Thanks loads!


Answer:Location of Address Book in Outlook 2003

8 more replies
Relevance 78.88%

I have a friend with a new Dell - I installed Office with Outlook 2003 and put on SP3 for Office. I started it up and than closed out of it and moved the PST file from the old system to the new system and replaced the PST file that was there on the new system.

He told me that most of his addressed where in the Address Book - which I am clueless on. In my outlook everythingin in Contacts.

Anyway, while some of the contacts are there and ton are missing so I looked on my system to find out about the Personal Address Book and figured out it was a .PAB file so I than copied that over to Outlook and it still did not seems to work. So that I tried to import it and I get the following error:

Translation Error: MAPI error 0X80070057. I tried to upload the image but it would not go for some reason.

HOw do I fix this mess?

More replies
Relevance 78.88%

Hello ,

I am using outlook 2003 I have around 250+ contacts in my address book and for each contact I have entered some remarks below the IM address field. When I save individual contact information as VCF format the remarks column content is not appearing but when I save as RTF file its working properly. But here I want to send them as VCF format to others. I would be grateful if some one could give me the solution for this and the reason for not appearing in the saved VCF file.

Thank you in advance.


More replies
Relevance 78.01%

Hi all... I am trying to figure out how to get all of my contacts to display in my address book. I add frequently to contacts, but they do not add themselves to the address book. Is there a method or a tool for download that will sync my contact list with my address book. I don't mind clicking here and there to perform an update, but I am trying to avoid having to do this for each and every missing entry. thanks a bunch.

More replies
Relevance 78.01%

OK, I have a client running Outlook 2003. The Suggest Names While Completing To isn't working (yes, it's checked) and I'm pretty sure it's because there are no entries in the Outlook Address Book. If I open the Address Book icon on the toolbar, I have 2 entries in the Show Names from the: list, one being contacts, the other being the Outlook Address Book. Lotsa names in Contacts, none in OLAB.
This is one of those multi UG clusterhumps: Upgraded to OL97 from OLXpress in 98, then to XP Home, then to XP Pro, on and's a mess.
But basically, I have to get the info FROM the Contacts list into the OLAB to get this to work.

I have tried 2 approaches. The first was to export the OLXpress Contacts to a CSV, then try bringing them in to OL03. Didn't work, the went to Contacts again. Then I tried Importing from OLXpress directly..again, no joy. I need professional help.
One other thing...there's no .NK2 file that I have found other references to.
Buehler? Buehler??

More replies
Relevance 78.01%

I did a clean install of XP Pro and then Office Pro 2003 including Outlook. For some reason, when I click on the address book icon, I get a message stating "The Address Book could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted."

If I just click on the Contacts folder in the navigation pane, I'm fine...It shows all my contacts. How can I re-associate my address book with my contacts?


Answer:Can't fix address book in Outlook 2003 after clean install

i haven't used outlook in a while but in properties someplace, is a choice to disply contacts or address book as it opens.

i'm using oe on everything in the sig.

2 more replies
Relevance 78.01%

Hi all;

For some reason, my Address Book & Contacts will not display in alphabetical order of Sirname, Firstname. I have all contacts listed as Display format: Sirname, Firstame and all typed in that way, but when you click New Message and To: all my contacts are listed by First Name, Sirname.

Any suggestions, as it is really annoying!!!


More replies
Relevance 78.01%

I've just rebuilt my PC and re-installed Office 2003. I have added my old personal address book to outlook, but I can't get an option to add new addresses to it.

Previously when I right clicked on an address in an email I got this a drop down with the following options (Properties, Send Options, Add to Contacts, Look up Contact, Add to Personal Address Book, Cut, Copy, Paste, Clear, Select All)

Now I get a completely different list (the email address itself, Schedule A Meeting, Getting Office Location, Call, Send Mail, Additional Actions, Create Rule, Send Options, Add to Outlook Contacts, Look up Contact, Outlook Properties, Copy)

Why am I getting this difference and how do I get the Add to Personal Address Book option back ? I've tried removing the address book and the contacts and adding it back, restarting outlook and the machine but no joy

Answer:Outlook 2003 : Add to Personal Address Book Missing

Anyone got any ideas

1 more replies
Relevance 78.01%

Hey guys,
im new on here, i found your site while searching for another problem, which i obviously found the solution for here.

I was wondering if you guys could help me figure this one out. I'm on a company network (exchange server), where i have my contacts in a public folder. However when i receive an email, and i right click and press add to contacts, it automatically adds it to my personal contactlist and not the one in the public folders. Is there any way to change the default save-to address book?

hope you guys can help

p.s i realise that you can either drag it, or instead click file/move to and so on, however as i add quite a lot of contacts it would be nice if it was done automatically

Answer:Outlook 2003: default save-to address book

1. On your standard tool bar select the Address Book Icon
2. Select Tools on the dialog box that appears
3. Select Options from the drop Down Menu
4. Chage the option for "Keep Personal addresses Here"

Good Luck

1 more replies
Relevance 78.01%

I took (using my memory stick) a copy of my PST file and my PAB file from the server at my work (each client PC at work has Outlook 2000 on it) and imported it into Outlook 2003 on my laptop at home. It was the first time that I used the Outlook 2003 on my laptop, because I don’t use it to send and receive any email, so an email account doesn’t exist on it. The PST and PAB files are in the default storage folder C:\Documents and Settings\XXXXXX\Local Settings\Application Data\Microsoft\Outlook. When I click on the little book icon on the toolbar (like I do at work), the address book is empty in Outlook 2003. What am I not doing correctly, please anyone? The emails part of it works fine: I can read them, etc.

Thanks in advance.


Answer:Personal address book not shown in Outlook 2003.

You will need to import the PAB file into the PST file/Contacts. I don't believe 2003 uses the PAB files any longer, but they can still be imported.

1 more replies
Relevance 78.01%

I'm running Outlook for my address book and calendar. My new WIN7 pc will not permit me to import files from XP.
I downloaded the MSN fix but was not able to import. Is there a free address book and calendar available to download that will import my Outlook files?

More replies
Relevance 77.72%

Hope you can answer thisWhen I log on to my internet connection when I pull down recent visited sites, included is my deleted items icon and my documents folder.Is this someone accessing my pc info ?

Answer:worried address book when pull down last used

No; windows and internet explorer are very much tied in together. What you view on your computer are saves in your history file.

1 more replies
Relevance 77.72%

Having successfully moved my address book (.WAB format) to w7 and converted it to .CSV format I can get as far as “Select the Contacts folder that you want to import to” as in the website but when I click “next” the box is blank where a Contacts folder should be.
In outlook 2003 I have some contacts which I added manually to address book so there should be an address book of some sort. What am I doing wrong?

Answer:Importing Address book from outlook express under XP to MS outlook 2003 in windows 7

There is another way to transfer all of your Outlook files - this article explains.

4 more replies
Relevance 77.72%

New machine with Windows 8. Exported address book in from 7, and it lodged in People in Outlook. But the address book in Outlook is empty, so there is no auto infill for the To box of a new email, unless I have received an email from that person since the new machine was set up. And even those addresses don't appear in the address book. How can I get addresses from People into Outlook Addresses? Upgrade to 8.1 made no difference.
Many thanks, and best wishes for the Festive Season.

Answer:Address book into People in Outlook, Windows 8, but not into Address Book there

What you imported are Contacts not address book. You can try this article How to Create an Address Book in Outlook | eHow i haven't personally done this though.

1 more replies
Relevance 77.72%

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:14:35 PM, on 10/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Lightspeed Systems\SecurityAgent\satray.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\program files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asg... Read more

Answer:Help. Virus sending spam through my email to every address in address book. Log help

Hello and welcome to TSF

Please follow the instruction outlined in our sticky entitled

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

If there is no response to this post within 72hrs, this thread will be closed.

2 more replies
Relevance 77.72%

When starting a new message, the "TO" button does not bring up the address book.

Answer:Solved: Outlook 2003 "TO" button in new message doesn't show address book

11 more replies
Relevance 77.43%

Hi, My uncle just bought a laptop and I am going to help setup his network. I was gonna also try to Import his AOL saved email and address book when I setup what appeared to be Outlook. I didn't see exactly what version it was. How would I go about doing this safetly.

Answer:How to Import AOL email and address book into Outlook

Hi JMT74

See if AOL has the option to Export the Address Book as a .csv (comma separated values) file.
The .csv file can then be Imported into the Outlook Contact folder.

To determine the version of Outlook you are using:
Help > About Microsoft Office Outlook will show you the version.

1 more replies
Relevance 77.43%

Long story short.

Customers OS (Win Xp Pro) desided to go for a walk thanks to a faulty motherboard. I was able to recover all the data from the computer by copying it over to another harddrive. Currently all of the customer's C drive is sitting on another computer.

HOW EVER, I need to restore OUTLOOK XP. Where abouts in WIN XP is the files that contain the Inbox (Must), Address Book (Must), and Sent Items (No Nessary, But Would Be Nice) files.

And how do I go about restoring them???
I normally export/import to and from a PST file with outlook, but that was not option with this computer.

Please help me some one.

Need to get this fix up by close of business tomorrow. (24 hours)

Answer:[OUTLOOK XP] - Need to recover email and address book

i am pretty sure if you just reinstall outlook the inbox, contacts, ect will remain intact so you can export them to a file. you might want to save an image of the partition just in case. this might help too:

2 more replies
Relevance 77.43%

Hello all.

Had a major disk crash whereby my 300GB drive became unreadable to Windows.

I've installed my OS (Win2000 Pro SP4) to a new drive and also installed MS Office 2003 to it.

I've inspected my old drive with MiniTool's "Power Data Recovery" program and it seems that most files and folders are recoverable.

Please can anyone advise me how to redeem my old address book and email folder structure and data and transfer them to Office 2003?

Answer:Recovering Outlook 2000 address book etc to Outlook 2003

I found this at the Microsoft website and it should cover what you need:

Remember to keep backups next time around

2 more replies
Relevance 76.56%

I have reinstalled OL2003 and my account was imported from Outlook Express. However, I cannot figure out how to get my contact folder to show in my address book when I am looking for an address to send an email. The Address Book properties shows 'Contacts' as the address source, the first list to be searched and checked the option for it to be the contact folder. Any help would be greatly appreciated. Thank you.

Answer:Outlook 2003: Contacts not in Outlook Address Book

11 more replies
Relevance 76.56%

I need to import the address book in Outlook 2003 (Windows XP (service Pack 3) PC to a another computer with Outlook 2010 and Windows 7

Answer:import Outlook 2003 Address book to Outlook 2

From the old computer, open Outlook. Run the Import/Export wizard to export the Contacts to a file. Save that to external media. Then, on the new computer, run the wizard and import the file.

2 more replies
Relevance 76.56%

i have outlook express 6 and windows xp.i cant open emails or address book.i can recieved them but then i click in the email is say email There was an error opening this message. An error has occurred.the address book say when i click on that Unable to open address book.the address book may not be installed properly. if i go to my comcast email i cant pen everything..but i do like to use my outlook express.
any suggestions

More replies
Relevance 76.27%

I've got an idea that I want to use, but I'm not sure if it's workable. Here's my situation:

The company that I work for has added a desktop faxing software. It can use Outlooks Contacts to get fax numbers to send to so long as the Business Fax field is filled in with the correct fax number. What I've done is setup a Public Folder with all of these contacts in it (note, the list updates weekly). There's not a problem having my desktop users see it because we just turn on the option in Outlook to show that folder as an address book. The problem we run into are those users that are using OWA web access for their box. I have not found a way to include that Public Folder in an Address Book that they can access from the web. All it offers is Global Address List and Contacts to search from.

Please let me know if any of you had any ideas.



More replies
Relevance 76.27%

Hi everyone....

Am TRYING to copy my Outlook 2003 contact list, but have had NO LUCK finding it. Where is it and can I copy/paste it to my back-up files??

Have done search on my machine for "Address book" and "Contacts" luck. This is OUTLOOK.....NOT Outlook Express.

Thanks in advance.......

Answer:Outlook 2003 Address book or to copy to a back-up disc?

Use file-> Import and Export

A handy guide here:

2 more replies
Relevance 75.69%

When multiple accounts are added on Outlook 2010 and you create a new email, autocomplete in the 'to' field shows suggestions from every account. Is it possible to only show suggestions relevant to the account the email is being sent from.

For example, if I had my personal account and a customer services account, when I go to send an email from my personal account, every email address who has ever communicated with the customer services account shows which is quite risky.

Thanks, Louise

Answer:Outlook 2010 only to show address book from one email account

Have you looked in the help section of outlook. The only thing i can suggest at the moment, is click the contacts in outlook,and then the little arrow next my contacts, there you will find yor email accounts with suggested contacts and contacts, see what happens when you try that.

1 more replies
Relevance 75.4%

I have used Eudora for many years and I'm now switching to Outlook 2003. I have about 200 addresses in Eudora and it has no export option. I have managed to get all the names and addresses into a comma delimited file by doing a manual search and replace. Here's the format:

FirstName,,LastName,,[email protected]

I did all of this on the assumption Outlook had a way to import a comma delimited text file into its address book. But, alas, I don't see any way to do it.

Anyone have any suggestions?

I don't mind abandoning this method for another if need be.

Answer:Import Comma-delimited Text File into Outlook 2003 Address Book?

I was just looking at a site for making a backup of Eudora's Address Book.

Try Exporting the Contacts folder in Outlook, as a .csv file, first.
Then add the contacts from the Eudora Address Book to the .csv file and Import the .csv file back into the Contacts folder in Outlook

2 more replies
Relevance 75.4%

I have a bunch of email messages that went to a specific folder in my address book. Now I need to get the email addresses for these messages. I can't do it manually. There are a lot of them.

How can I get a list or database that would have the email addresses?


Answer:email address out of address book folder

What email software are you using? Outlook, Outlook Express, Thunderbird? What sort of email account is it? Exchange, POP3, IMAP? We're going to need to know this to be able to help you.


2 more replies
Relevance 75.4%

I'm using windows live mail with 5 or 6 email addresses. the anomaly first occurred in April, and now has happened twice yesterday and once this morning. this time they are selecting about 10 addresses at a time.

Nothing appears in my sent mail. one of the emails came to me since i'm in my own address book. the following is the email.

X-Apparently-To: [email protected] via; Fri, 02 Jul 2010 06:44:53 -0700
Received-SPF: pass ( domain of [email protected] designates as permitted sender)
X-YMailISG: KnbfCMgcZAoXDidODNJxOCs1Dp5cTyBQNqil.F7vflMa60tR
X-Originating-IP: []
Authentication-Results:; domainkeys=neutral (no sig);; dkim=neutral (no sig)
Received: from (EHLO (
by with SMTP; Fri, 02 ... Read more

Answer:someone sending email to my address book from my address

6 more replies
Relevance 75.4%

A small problem but one I can't find covered in the Help index or under any tab. For some strange reason when I open a new message in OE, and go to Address Book to select a recipient, the name of the first individual in the Address Book is also inserted in the To: box by default. This has never happened in the past and I don't know why it's doing so now. I have tried deleting and reinserting the first entry but this makes no difference. I am having to delete the entry manually each time from the To: box. Any ideas please?

More replies
Relevance 106.19%

I work for a Non-profit organization and receive many emails. I was used to "Outlook Express" which automatically added all incoming email addresses to my address book.

But, apparently Outlook 2010 does not offer that option, or it's a complex process.

Is there an easy way to do this?


More replies
Relevance 106.19%

Does anyone know if there's a way to obtain the email addresses from one group of addresses in Outlook Express 6 and paste them into an email. We're trying to copy and paste all of the email addresses for our family members (we have a large family) to send to another family member.

Thanks in advance!


More replies
Relevance 106.19%

On my parents Dell Inspiron 7500, I attempted to transfer the large group of email recipients (of which they were one) to their address book but had a time trying to get that 'mass of names' to tranfer. So decided to first set up a folder to move the email to and attempt from there. Well, geez, everything is messed up. The email has disappeared from the email list, and the folder now has a list of gibberish --lotsa little squares. I played around with options, still not knowing what I was doing, and at one time the names and addresses appeared but still surrounded by strange code. At this point, I would be happy if I could 1. return the info to the email state and return the email so my parents could at least access the addresses singularly from it, or 2. get rid of the gibberish and have the document in the folder speak real English to me.
Quicksand. Is there an easy way out of the mess I've made? Any direction much appreciated. I was only trying to establish a group-contact list for my parents for their genealogical society. Thanks. Pat

Answer:outlook express--transferring email group-recipients to address book

Do a Find>Files for *.wab

How many do you find? Don't know if you already know this but those are your Windows Address Book(s). One should be your original with their email addresses in it unless you replaced it.

[This message has been edited by bhesson (edited 07-22-2000).]

1 more replies
Relevance 104.55%

PLEASE help!!! 3 days ago, I was going to send an email and when I clicked on my address book, all the entries were gone!! I have Win7 with Windows Live Mail. I have Verizon with MSN Premium so my main email account is msn. Here's what I've learned:
"AN unexpected network problem has occurred. Error info 85ae0003"

"Unable to complete last request... AN unexpected problem has occurred and your recent changes may be lost. Please restart MSN & try again." (I have restarted the OS with no change).
"? More info- Why this happened: Your computer may be low on memory or disk space ( It's not) or a file may be corrupted. Technical info (for support personnel) : [-2052194301] - [00000000]

I am not connected to a network, this an MSN Windows Live Mail netowrk problem and what can I do? I need my addresses back for business info. Any help is deeply appreciated.

Answer:Solved: Email address book disappeared

search hard drive for back up file

you may need to go to control panel, folder options ,view, tick show hidden files

2 more replies
Relevance 104.55%

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60, x64 Family 15 Model 104 Stepping 2
Processor Count: 2
RAM: 2045 Mb
Graphics Card: ATI Mobility Radeon HD 2400, 128 Mb
Hard Drives: C: Total - 94999 MB, Free - 21479 MB; E: Total - 94279 MB, Free - 94150 MB;
Motherboard: TOSHIBA, JASAA
Antivirus: Norton Internet Security, Updated and Enabled

Hi. Unfortunately, my email address book (btopenworld/internet on Yahoo) seems to have been hijacked and I've 'sent out' a crazy email about best and worst jobs to various people I know.

Here's my hijack this log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:37:08, on 20/11/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Normal

Running processes:
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Toshiba Online Product Information\TOPI.exe
C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Adaptec\Easy CD Creator 4\Creat... Read more

Answer:Solved: Email address book hijacked

16 more replies
Relevance 103.73%

I am switching an employee's computer and I need a way to get her email address cache on the new computer. I am talking about when you begin to type in an email address and if you have used it before it shows the address. Is there anyway I can have her new computer do that with out her having to type out all the address again. She says she emails people that she does not have contacts for and she depends on that auto-text.

let me know if you need any clarification or info.


Answer:Email address cache Outlook 2003

C:\Documents and Settings\username\Application Data\Microsoft\Outlook\<profile_name>.NK2

1 more replies
Relevance 103.73%

I have a pc that only remembers this "autofill email address" option for the day, so if i typed a bunch of email addresses that started with the letter "J", i get a dropdown list of all my email addresses that started with "J", but only for the day.? Once i reboot it forgets all email history? Any body ever has this issue?

More replies
Relevance 103.32%

I just reformatted my hard drive and am loading back up. I coppied my pst from before and tried to import it to outlook. The contacts are there but when I use To, cc or bcc it says it can't find contacts folder. Everything I've read says it's automatic but it doesn't say where the link from the address book to outlook contacts is. I'm on XP home and Outlook 2002 SP3. One other simple thing I can't recall how to get Outlook to look for email without hitting send/receive after entering outlook.

Answer:Solved: outlook address book

16 more replies
Relevance 103.32%

My problem is that my extremely ancient laptop died (wouldn't power up - guy in the 'computer fixing shop' said it wasn't worth repairing) and I hadn't backed it up properly for a very long time (yeah, I know I'm totally stupid). A friend has removed the hard drive and put it in a caddy which I've connected to my new laptop (which has Windows 7 and IE8 on it if that's relevant) and I've retrieved almost everything but the one thing that I can't find is my address book/contacts list from Outlook. In fact I can't even find Outlook. I've looked in program files (was that right?) but only Outlook Express is in there - it does have MS Office (which I think Outlook is part of although I could be wrong) but I can't find anything in there that looks even vaguely English. Can anyone help? Sorry if I've not given enough info but I don't really know what might or might not be relevant.

Answer:Solved: Outlook address book

you need to look for the outlook PST file
search for .pst
it will have all your contacts and all emails
what was the old windows version
you will need to show hidden files and folders
Windows Vista or Windows 7: Drive\users\Username\appdata, where Drive represents the drive that Outlook was installed to and Username represents the user name that Outlook was installed under.
Windows XP or Windows 2000: Drive\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Outlook, where Drive represents the drive that Outlook was installed to and Username represents the user name that Outlook was installed under.
Windows 98 or Windows Me: Drive\Windows\Local Settings\Application Data, where Drive represents the drive that Outlook was installed to.Click to expand...

3 more replies
Relevance 103.32%

How can I make a copy of my address book in Outlook 2000 in order to transfer those addresses to another computer?

Answer:{SOLVED}Outlook Address Book

Hi Bob,
In Outlook,(not Address Book) click
Click BROWSE and SAVE AS to where you want.

When you are ready to install to the other computer click
Point it to where you have the file (Floppy or zip /)
The next screen choose CONTACTS and continue on from there.
That will do it for you.

[This message has been edited by RonK (edited 10-06-2000).]

3 more replies
Relevance 103.32%

In the past I've maintained my address book using the built-in Address Book utility that came with Windows. Once each year, I would import my Address Book (.WAB) file into Outlook 2003/XP. (I don't use Outlook for email.) Then I would use the Mail Merge feature in Word 2003/XP to make and print address labels on standard Avery label sheets to simplify address of my Christmas cards.

Since I'm now using Windows 7, and the familiar Address Book utility is no longer available, how can I print my address labels? I have both Windows Address Book (.WAB) and Comma-Separated Values (.CSV) files that contain my address book data. So, I guess I need to know two things:
Which program or utility (preferably free) can I use to print my address labels.
How do I import my address data into that program?

If it helps, I am already a user of Gmail and Google Drive. Thanks.

Answer:Solved: Address Label Printing without Windows Address Book

Hi Jim,
Assuming you still have Microsoft Office (any version) you can use the Word mail merge feature and use your .csv file as your data source - no other programs necessary. What version of Office are you using?

3 more replies
Relevance 102.91%

I recently purchased a new computer that has Office 2010 installed. I would like to move the contents of my .pts file from my old computer which has Outlook 2007 to my new computer which has Outlook 2010. Before, when I wanted to transfer my .pts file from one computer to another I would just copy the file to a portable hard drive and then transfer the file to the other computer. However, Outlook 2010 is completely different animal. When I go to C:, Users, App Data, etc., new computer, it is completely different from my other computer that had Vista. My question is, how can I transfer my .pts file and/or my address book, calendar, contacts, etc. for my older Windows Vista computer that had Outlook 2007, to my new computer that has Windows 7 and Outlook 2010 installed? Thanks in advance for any and all suggestions.

Answer:Solved: Moving Outlook Messages and Address Book From Outlook 2007 to Outlook 2010

Hello referee07;

Copy your .pst file from your old computer to the new one or your portable hard drive.

To launch the Outlook 2010 Export/Import wizard, first go to File menu, navigate to Open, and click Import.

In the Import And Export wizard, select Import from another program or file option and hit Next

Under File Type, select Outlook Data File(.pst) and hit Next

Now choose the file to import, select the options, and hit Next

Once done, finally select the folder to import from(if you want to import complete data don&#8217;t change any settings) and make sure Include subfolders is checked. You can either import the file to the current folder or choose the folder.

Hope this helps!


3 more replies
Relevance 102.5%

I have Outlook 2003 configured for 4 different email accounts. My primary account is a university account but every time I try to send an email from that account it sends from my Hotmail account instead. It does this despite the fact that the university account is selected in the accounts tab.  

Answer:Outlook 2003 Sends From Wrong Email Address

maybe you mates/* have hijacked your email address!

4 more replies
Relevance 102.5%

Hi there,

I am using Outlook 2003 and I have many contacts that have multiple email addresses and I can not seem to find the option to allow me to specify which email address is the default for my contacts that have more than one email address.

Any help is appreciated.


Curtis M.

More replies
Relevance 102.5%

I have several email addresses stored in Outlook and my main address is selected as the default.

When I create a new message, the default address is used. However, when I reply to a message or forward a message, it alternates between my different email addresses and I have to manually change it to send from my regular email address, which is annoying.

I can't find anything in the Help section on how to fix this and there don't seem to be any settings to override this.

I can't even seem to create a new Rule to automatically send from my regular email address (but shouldn't have to do that anyway).

Any ideas??????

Answer:Outlook 2003 - Default email address issue

13 more replies
Relevance 102.09%

I have two family identities in Outlook Express, each identity has it's own address book.

We would like to have just one address book we both share. I've looked in the Address Book help/about address book/file in both identities and they both appear to point to the same file?

Any suggestions appreciated.


Answer:[SOLVED] Outlook Express Address Book

Inside Outlook Express - Files and Settings - OE Windows Address Book

3 more replies
Relevance 102.09%

Does anyone know why my "save and new" is greyed out? I have many e-mails to enter, and I have to start over each time, it's a nusciance.

Is there a way I can export these e-mail to text or excel to save them?


Answer:Solved: Outlook 2010 Address Book

Export them from what? Most email programs and services offer an option to export contacts/addresses to a file.

2 more replies
Relevance 102.09%

I did a recovery of all applications on my HP recovery cd that came with my computerand now oulook express works with everything but the ADDRESS BOOK so does anyone have suggestion? it says address book is locked by another application and to close that application- Have not a clue how to fix. Ialready reinstalled recovery and it is still like that. I just want it to let me prceed from today and not necessarily retrive address book at this point-so frustrated.Thanks in advance for any help.

Answer:[SOLVED] Outlook Express Address Book

8 more replies
Relevance 102.09%

I have worked diligently to import outlook .pst file/s to a new Outlook installation (Outlook 2003 on Windows 7). All contacts, emails and folders are shown correctly.

However, when I am in the inbox and click on "New" to create a new email message, then click on "To" to select the intended recipient, no contact list appears???

Does anyone know how to configure this correctly?

Thank you in advance,

Bruce Weigman

Answer:Solved: MS Outlook Contacts and Address Book.

13 more replies
Relevance 102.09%

This issue keeps coming up time and again and it may vary per Outlook program but I am using Outlook 2003 and I believe the Outlook Address book is in the .pst file but in no way can import it into the program. Not using import...I have moved the .pst file from a retiring desk top and have copied that file to the appropriate new folder but for the life of me it will not find the "Contacts". What is the best way to do this?

Answer:Solved: Importing Outlook Address Book

6 more replies
Relevance 102.09%

I am new to forums, so please bear with me.

I have used Outlook Express for several years and have never used Microsoft Outlook for my email. The vs of Outlook Express is OL 6 6.00.2600.0000. I have Windows XP SP3. I just recently had print problems with Word and Excel and removed and re-installed Microsoft Office 97. After re-imstalling Microsoft Office, I started to send an Email with Outlook Express. I went to the address book for the email address I wanted to use. I clicked on Address, then highlighted a name in Address Book, Clicked "Action" then "Send Mail" (normally at this point it takes you to the "input form" for the email and inserts the email address into the form) at the point mentioned above, it brought up a form for the Email with the email address inserted into the form.

However, this was not the Outlook Express email form, it was a Microsoft Outlook form. When I filled out the email form and clicked send. The form closed, but it does not send the email.

I assume that when I re-installed Microsoft Office, Microsoft Outlook somehow took over my address book and since it is not my email browser it is not configured to work with Outlook Express. (I realize now, that I should not have allowed Microsoft Outlook to install.)

I am at a loss as to how to reconfigure my address book back to Outlook Express. Outlook Express is still my email browser and I can click on "Create Email" and it will send an email. But without my ... Read more

Answer:Solved: Address Book with Outlook Express

12 more replies
Relevance 102.09%

I recently imported my old PAB (Personal Address Book) from Outlook 98. For some reason when I fill in the recipient in the TO: box and hit ctrl+K Outlook 2000 doesn't look in my PAB for the address. This worked in 98, but not 2000. Any way I can tell 2000 to look in the PAB?



Answer:Solved: Outlook 2000 Address Book

You should be able to just import them to you Contacts.

Otherwise you need to configure Outlook to look in your address book rather than you contacts first.

In the Outlook configuration, click on the Addressing tab and change it from there.

2 more replies
Relevance 102.09%

I want to somehow get my address book from netscape and import over to Outlook Express but I cannot figure out how to do this other than copying and pasting EACH and everyone. When I try it it asks for address book .WAB heck if I know where to find this lol....


More replies
Relevance 102.09%

Hi TSG's. I have a new PC and am trying to import the address book from outlook express on my laptop to Outlook on the new pc via a usb drive. I imported my favourites to internet explorer without a hitch but cant do the dame for my address book. Any ideas (of course you'll have ideas, you always solve my problems!!!!) Thanks

Answer:Solved: Importing address book to Outlook

Hi woodies

A couple methods can be used:

Export the Outlook Express Address Book as a Text File (Comma Separted Values), then Import the .csv file into your Outlook Contacts or Address Book.
The options for my Outlook 97 are for Contacts, yours may be different.

In Outlook Express:
File > Export > Address Book > Text File (Comma Separated Values) > Name the file > Browse to the Desktop > Select the fields > Finish

In Outlook:
File > Import and Export > Import from Schedule + or another program or file > Next > Comma Separated Values > Next > Browse to file > Next > Select Destination Folder > Finish

Or in Outlook:
File > Import and Export > Import from Schedule + or another program or file > Next > Personal Address Book > Select Destination Folder > Finish

Using the first method and creating a .csv file makes the file available for backup purposes and available for other messaging programs.

Let us know if this works for you or not.

2 more replies
Relevance 102.09%

Can someone tell me please where in the XP filestore I can find a user's address book for Outlook Express, and what the file extension for it is?

Sadly I lost mine when my system crashed and had to be rebuild, as it was not in the same folder where I had kept - and saved - all the Mailboxes. Is there anyway to relocate the address book as well? I want to try and make sure I dont lose it again!

Answer:Solved: Outlook Express Address Book

8 more replies
Relevance 101.68%


I have what I hope is a temporary need to change my default "from" email address.

I have changed it from say aaa to bbb using tools/email/change/emailaddress and also rest the "more settings/reply email facility so replies go to my new email address too
I have set the bbb as my default email account [using tools/email/set as default]

Here is the problem;

when I create "new" emails it correctly uses the new "bbb" email address as my from address.

All seems to be OK.

BUT IF I receive a reply to this email that I sent [that was sent out with my bbb email address] and THEN I try to REPLY to it - the reply email now shows at the top "this email will be sent via aaa" - rather than the bbb I want it too!].

I hope I have explained it clearly - and you can see the frustration of the outloook programme.

It is as though outlook simply refuses to recognise the new default email account I have set up!

Frustrating to say the least - any technical help appreciated.



Answer:Can not change default email address in Microsoft Outlook 2003

By any chance do the bbb e-mail account settings in Outlook show your aaa address as a "Reply to" address? The entry can be found in "More settings ... -> General Tab" when the bbb account is open for editing.

I don't have any other suggestions other than that.

2 more replies
Relevance 101.27%

OS: XP home

I recently re-installed my entire computer, incl. MS Office 2002.
When restoring the .pst files, something went wrong. Maybe I needed to re-install more than just .pst files, maybe it screwed up because I renamed the back-up files?

Either way, the problem is that the Contact folder is not displayed in the Outlook Address Book, and I cannot manage to make it so.
I tried the following:
- Right-clicking the Contacts folder, Properties, Outlook Address Book tab. The checkbox "Show this folder as an e-mail Address Book" is greyed out, so I cannot check it.
- Tools, E-mail accounts, View or change existing directories or address books. Outlook Address Book - MAPI is listed (as only one). When pressing Change..., I get an error message: "This E-mail account cannot be configured. Please run Outlook and choose this profile before attempting to make changes to it." There is only one profile (I had 2 before re-installation, but no longer needed the second).
If I try to Add... an Additional Outlook Address Book, or a Personal Address Book, I get the error message "The account you have added is not fully configured. It might not work properly until re-configured correctly."

Nice, but how to re-configure it correctly??? I prefer not having to re-install the program...

I tried to Remove the listed Outlook Address Book, but then could still not Add... one (same error message), so the originally listed one re-appeared.

What can I do?

Answer:Solved: Contacts not in Outlook Address Book (Outlook 2002)

Did anyone respond to this 2.5 year old problem with a solution? I have exactly the same problem now and hope there is a solution out there. I'm puzzled and cannot find the solution on the net. Thanks.

3 more replies
Relevance 100.86%

I am trying to import an address book from comcast to outlook express. I have saved the file "contacts.csv" to my desktop as instructed by comcast but when I try to import the file to outlook express, i get a message that says the file cannot be found.
I have no choice in the naming of the file (like MS Outlook address book.csv) only what comcast names it.
Any suggestions as to what I can do.
Many thanks, mima

Answer:[SOLVED] Import Address Book to Outlook Express

have you tried this
open outlook then under file. inport other address book then a window will apear choose last on list then browse for the file on desktop then inport it. let us know if that works

3 more replies
Relevance 100.86%

i can't seem to figure out how to print just, for example, page 1 or preselection of maybe 10 in a row in the address book in Outlook Express. is that just impossible?

Answer:(Solved) Printing Outlook Express Address Book

8 more replies
Relevance 100.86%

Have recently upgraded win98 se to winxp upgrade but when entering outlook express get error message saying (your address book data file appears to be corrupt and cannot be used). Is there anyway of repairing this if so any help would be very appreciated.

Answer:Solved: Outlook express address book corrupted

11 more replies