Computer Support Forum

RAM preventing boot

Question: RAM preventing boot

Hi all, my pc has been playing up for a while, it has gone through 3 CMOS batteries in the space of 5 months, but just now it has presented a new issue (could be related), with two sticks of RAM in, it posts and boots the os as normal... With 3 in, it will post and get through BIOS, but it starts loading OS and jumps back to BIOS again... Now with 4 sticks in, it wont even post... Are there any suggestions

My PC specs...
Penryn 1600SLI-110dB mobo
Intel quad core q6700
And (now only) 4gb ram

Relevance 100%
Preferred Solution: RAM preventing boot

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: RAM preventing boot

Try one stick at a time

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I recently felt the urge to experiment with Linux and installed Ubuntu Mint and tried to set up dual booting.

However I seem to have only suceeded in preventing Windows booting at all. I cannot get into the recovery drive to undo my wrong doing.

How can I reset the windows boot manager without access to windows or recovery partitions?

Many thanks in advance from a frustrated fool!

Answer:Dual Boot Linux preventing Windows boot

Hi there
Try this -- although it says W7 the same mechanism works for W8 / W8.1

uninstall - Removing GRUB from windows system after uninstalling Ubuntu from Windows 7 - Ask Ubuntu


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I have a Dell Inspiron 530 running Vista, It has always worked like a champ.

Well last night and today I go to turn on the computer and it stays frozen at the BIOS Screen. It wont boot up beyond that. I disconnected all USB devices from the tower and it boots up just fine, and works if I plug them in once the computer is completely booted.

I restarted the computer again with just a USB keyboard plugged into the computer and same thing, freezes at the BIOS screen, wont start up or enter a boot menu or anything.

Please help!

Answer:USB seems to be preventing Boot

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I was playing a game for a while, when all of a sudden, with no warning, a BSOD flashes, and the computer immediatly restarts.

Feeling slightly uneased, I allowed the computer to boot normally, but was met with another BSOD. This one was titled: "PAGE_FAULT_IN_NONPAGED_AREA" with a stop error beginning with 0x00000050.

I then tried to do good old fashioned Safe Mode, but what shown "MEMORY_MANAGEMENT" with the stop error "0x0000001A"

Last Known Good Config, same as above.

Seeing the word "memory" I ran Memtest. I had 2000000 before I let it stop. However, when I googled these error messages, people find that they have simple fixes, but the fixes they speak of require a boot into the OS.

I now tried to boot it again, and the new error is 0x0000001E.

I cannot run startup repair, I cannot go into safemode. I can go into BIOS.
I'm running:
Windows 7 64bit,
Crucial Rendtion DDR2,
Core 2 Duo E5300,
and Gigabyte GA -G31M

Should I just call it quits and RMA or does nayone haev any ideas?

Answer:Various BSOD's preventing boot

Try a different graphics card. If the graphics in the game were intensive, especially, the card may have overheated.

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Problem is that the Monitor is preventing my PC from booting!!!

From cold start the PC stops mid boot at "Check VRAM" on the LCD Poster, even a reset will not clear it. However if I unplug the DVI cable from the monitor and reset the PC but not plug the monitor in the PC will boot and go into windows. I know this because I can then plug the same monitor in and its working fine!!!! until it either goes to sleep or is shut down and then the same thing happens again.

I'm on the third monitor now. If I plug another monitor in I have no problems at all, shut down fine restarts fine. Ive tried different DVI cables and different GFX cards.

I just don't understand what or where the problem lies.

It can't be drivers because those aren't even loaded at the time the PC stops.

I've re-flashed the BIOS till Im sure its near its end life.

Ive had the motherboard RMA's with no problems, the memory been upgraded and passed memtest86+ over 24hrs

Ive run 3DMArk06 40 times and no lockups BSOD etc.,

PSU is 1200Watts and I have swapped that out for another 900Watt unit.

Any suggestions would be gratefully rec'd


PC Specs below

CPU: E8600 3.33Ghz
Mem: 8GB Crucial Ballistix Tracer DDR2 800
MB: Asus Striker 2 Formula (Bios 2201)
GFX: Zotac Amp! Edition 8800GT 512mb x 2 (SLi)
OS: Win7 64bit Professional Retail
Mon: AMW X2210WPS 22" 1680 x 1050 60Mhz
Cooling: 4x 120mm fans,

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My problem right now is that my computer is unable to boot in Windows 7 Home Premium.

Every time i try to boot, the windows flag will begin to form and specifically when the red and green dots touch for the first time, it will restart or give me BSoD when automatic restart is disabled.
The BSoD error code is 0x0000007b.

I CAN boot from Windows 8 which is set up as a dual boot on the SAME DISK in a different partition.
I CAN access the windows recovery console both from the HARD DISK OR Windows7/SP1 DISK.

I have tried all troubleshooting methods suggested to me and found on the internet, including:

Startup-repair (Sometimes returns no error found. Othertimes says unable to repair. Problem is that "startuprepair offline".)
Chkdsk (No errors found using /r or /f)
SFC /SCANNOW (Will not run using offline mode "Could not perform requested operation")

Attempting to boot in any version of safe mode will load drivers down to CLASSPNP.sys and automatically restart.

Evidently I didn't have dumps enabled from before. How do i enable dumps without booting into the bad partition? Something in the registry?
How do i fix this issue so that i can boot my system?

Answer:BSoD is preventing boot


Usual causes: Hard drive, File system, Boot sequence errors, Device driver, Virus infection (in particular check the MBR)
Upload a screenshot of your hard disk using CrystalDiskInfo:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Make scans with the following:

-Kaspersky TDSSKillerAnti-rootkit utility TDSSKiller
-ESET online scannerFree Online Virus Scanner | ESET
Make a hard drive test from the hard drive manufacturers website:Hard Drive Diagnostic Procedure
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Hard drive test both short and long with: SeaTools for Windows
Also the DOS version of:SeaTools for DOS
SeaTools for DOS tutorial

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I have two files whch I cannot delete. Namely Apache and MYSQL. They have been
erased in the registry and everywhere else. These files are located in Computer
Management in the Services folder. I see NO method of deleting them. I be very
grateful if you could tell me how to achieve this.

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Over the last few weeks I was getting some random stop errors at various times. They became more frequent and now I cannot even start windows without a stop error. I had begun troubleshooting both my sticks of RAM and both passed MemTest. I haven't added any new hardware recently either. I've also checked my drive with SeaTools for DOS. This is Seagate's HD Diagnositc tools (which also works with Maxtor drives which is what I'm dealing with).

I'm stuck because I also get the stop error in Safe Mode which I have never had happen before. However, now that it crashes on boot it always gives the same error:


Also, I'm working on getting my drive to read a copy of UBCD4Win, which I still haven't sucessfully done. And also I'm working on getting SystemRescueCD to work; I've gotten further with that one in that it actually recognizes it as bootable but freezes at various points while booting.

Does anyone have any advice on what I can try next? I need to somehow access my drive and perform some more tests/diagnostics on it, but from outside Windows since it won't boot.

Many thanks. (I'll happily supply any more info that is needed.)

Answer:Partiular BSOD preventing boot

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Hi. I have an Acer Aspire 5534 Laptop running Windows 7. The other day I put it in sleep mode and came back a few hours later it would not boot back up. It only goes as far as the user account screen (stretched) without any account options. I then attempted restarted it in Safe Mode with Networking but it froze up after it loaded achix86s.sys. I then attempted to restart in Safe Mode with Command Prompt. This time, and each time thereafter in either mode it froze up after loading atipcie.sys. Loading in regular Safe Mode does nothing after the animated Windows Logo goes away except the HD sounds like it is attempting to read/access a file over and over with a slight 1-2 second pause. I even tried to start windows from last working configuration and nothing. Any help and suggestions would be grateful.

Thanks in advance!


Answer:2 Drivers Preventing Boot: Windows 7


Very likelihood is that you have a HDD error and with those errors the PC will not boot properly, sadly if you cannot get into safe mode and run a HDD scan (chkdsk) then you likely are looking at a re-install of Windows or a new HDD, been there lately myself.

Could potentially see if from a Windows 7 USB install pen see if you can run the maintenance routines, if your laptop can boot to USB then you maybe able to run these fix/repair options or at least a Sys recovery point,

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my friend's dads computer crashed, and now shows the normal "corrupt or missing file" screen.

normally, windows will specify the file, and i can expand the file from a windows setup disk through recovery console... however the screen is not specifying a file this time!

the path reads C:\Windows\system32\config\system

but doesnt specify a file or extension.
I ran chkdsk -r and it fixed a few corruptions, but the screen still appears.

i told them i'd bring over knoppix and let them retreieve their files from the computer and then we could just reformat.. but is there anything else i could do to avoid a reformat here?

Last Known Good also did not work.

Running Windows XP Home on a Sony Vaio, and I have my own windows disk in addition to their recovery disks for use of recovery console and such.

Answer:corrupt file preventing boot

That is a file, a corrupt registry hive.

Before you reformat you might try the steps here:;en-us;307545

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Hi, trying to fix my daughters laptop. Last night it locked up and displayed a page claiming to be from the Metropolitan Police, saying ' your pc has been locked due to one of the following reasons ... Blah Blah Blah' pay us ?100 and we'll unlock it.

Every time I boot up, it goes to the same page and if I hit F8 and attempt to boot up in safe-mode it gets to the starting windows bit and then shuts down and reboots normally, ending up at the same page ....

Any ideas please?

Laptop running Win 7 if that helps

Answer:Virus preventing safe boot

You will need a USB (Flash) pendrive.

For 32bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
Downloading Farbar Recovery Scan Tool

For 64bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.
Downloading Farbar Recovery Scan Tool

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
On the System Recovery Options menu you will get the following options:Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Select Command Prompt
In the command window type ... Read more

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I have a Windows XP PC dedicated to a machine that is constantly sending data via a serial port to the PC. When we power up the system the PC will sometimes think that the serial data coming in is a "new device" and installs it as a serial mouse. When the boot process is complete the PC runs a program from the Startup folder. When this program tries to open the serial port it is blocked by the "serial mouse" it thinks is there.

We have tried many things to prevent this problem. Disabling the mouse in Device Manager works for a while but eventually XP decides there is something wrong and does things like disable the COM port. We have tried disabling the Plug N Play services using MSCONFIG. This does not seem to prevent the detection of the "serial mouse" on boot up. We have a fixed set of hardware and software for this system that will never change. So I'd like to just disable all (or serial) device discovery on boot up. How is this done on XP? Thanks.

Answer:preventing device discovery at boot

You've started this thread a week ago for the same issue. Why are you starting a new thread?


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My computer is infected with the FBI ransom ware virus. I am following the protocol from which uses HitmanPro on a USB drive. The protocol calls for the system to be booted from the USB drive which has HitmanPro on it. The system uses F12 to access the boot menu which seems to work normally. I select the USB drive and on the following screen the number 1.  The protocol says that HitmanPro is supposed to start but it never does. The screen simply stays blank. Any help you can provide would help.

Answer:FBI ransomware preventing HitmanPro boot?

to BC forums, resolve14!
Let's give a Puppy (Linux) bootable USB a try to remove the ransomware files.
You need a clean computer and a USB pen/flash drive to make a bootable USB drive with Puppy.
Then, you can work from the USB pen/flash drive without having to install the Puppy Operating System.Part I:
Download >
Select: slacko-5.6-PAE.iso
Save to the Desktop.
Also use the Universal USB Installer (UUI) to create a bootable USB drive with Puppy.
Download >
Press the green button for the free download.
After the download is complete, connect a USB pen/flash drive (all files on the drive will be overwritten!) and open the UUI program.
In the Setup your Selections Page window, click the drop arrow by:
Step 1: Select a Linux Distribution
Use the drop arrow, scroll down, and select: Slacko Puppy
Step 2: Select your .iso > Click the Browse button.
Locate the slacko-5.6-PAE.iso file downloaded to the Desktop, and click: Open
Step 3: Select your USB Flash Drive Letter
Use the drop arrow, and select the drive letter of the USB pen drive you want to use for Puppy Linux.
Also check the following option: Format Drive (Erases Content)
(To make sure you are using the correct drive letter, go to Start > My Computer, and note the letter of the USB pen drive.)
Click: Create
The Universal USB Installer warns it will close all open windows, format the selected d... Read more

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Hey guys. I would like to thank you in advance for checking this out and possibly giving me some insight on what the problem might be.

System specs:
OS- Windows Vista Home Premium 64bit SP1
Motherboard- Gigabyte ga-ma78gm-us2h
CPU- AMD Athlon x 2 7750 Black Edition 2.7ghz
RAM- Crucial DDR2 PC2-8500 1066mhz (2GBx2) Dual Channel
Video Card- Visiontek HD Radeon 3650 512mb
HDD1- Western Digital SATA 320GB
HDD2- Seagate SATA 320GB
PS- Thermaltake Purepower 600w

About 2 days ago I put the parts together correctly. Fired up the system installed the listed OS and everything worked great. Everything worked. I installed the drivers from the cd's of the different components. Today I thought I should update my OS. It downloaded the new updates and during about mid way installing of the new updates the computer just shut off. I didnt see the 'Windows is shutting down' or anything, just went off. I turned it back on and I got this error during post:

'Verifying DMI Pool Data............
WARNING: EES is turned off !! Please use EES application to turn it on again. Press any key to continue'

I press any key and it does nothing. I can still get into BIOS. I went in there and selected fail-safe default settings. I still receive the same error. I have no idea what 'EES' may be or what caused it. There is nothing on my HDD that I need to salvage or anything.

Thank you for your time and insight

Answer:POST error preventing boot-up

You might have a hardware failure.
use this site to figure whats wrong.

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Hi Guys,
I have been spending the last 2 days trying to reinstall the OS on my Area 51. I had to take out the HDD and reformat it in another PC as I was getting a boot loop that would start right after the "windows is loading files..." screen and then loop back to the Alienware boot screen. So, since then.. I put the HDD back in and unplugged all USB connections, 1394 and everything besides the keyboard and monitor. I was able to get to the OS installation screen and then at the end of the install, the PC restarted and told me that windows has encountered an error and gave me choices to restart in safe mode and on down the list, but no attempt to repair. It did ask me to put the disk back in and boot from the DVD drive, which I did, but it never goes back to the installation.
So, I then took out the battery on the motherboard and put it back (also took out the GPU and put it back in). I was then able to get back to the Windows installation screen, but after the PC had to restart, I ended up back in the same place with the Windows error and safe mode options (none of which work). So, am I looking at an issue with the MIO by chance, the MOBO battery maybe or what? I'm not sure why I'm having these issues while just trying to reinstall the OS on a clean drive.
Also, could this be because I'm using 2 x 4GB RipjawsX RAM rather then the triple channel (which I am getting today)? Can I just remove the memory and try to boot without it in? Or is it po... Read more

Answer:Boot Loop preventing OS installation

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Vista 32bit OS

The system will not boot. It keeps going in a loop over and over again. When I use OEM vista disc that is genuine it runs thru the recovery/repair process and says that a patch file is preventing the system from booting. I have tried to restore but there is no restore point saved? I have ran a few tools to try and fix but nothing has worked.

I have used the cmd.exe utility to do the following:

chkdsk /f /r = Everything is fine

I have used bootrec.exe to Fixmbr and also Fixboot. I have also done the following:
bcdedit /export C:\BCD_Backup
cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd
I have read on other boot loop issues and also went to the C:\Windows\Winsxs and tried to delete pending.xml and there is nothing there to delete? I am able to access the log file that shows that last update being Windows Defender but shows successful.

I am not able to boot in safe mode or thru recovery. I ran f-secure iso and ran but nothing was found (malware etc) I was able to install ubuntu via thumb drive to retrieve MY Documents but I really do not want to do a fresh install.

Any ideas on this one... Thanks

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Hi Everyone,

Would someone please tell me why my computer runs a file check on a drive each time the computer boots? I have 3 physical hard drives, C:, D:, E:, and each time the computer boots it checks the E: drive for errors. I have no scheduled tasks running, so how can I prevent the file check?



Answer:Help preventing XP Pro running file check on boot up.

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I decided to upgrade to Vista today from Windows Xp. Rather than doing the upgrade process, I decided to start off with a fresh format/install.
Unfortunately, after the first reboot in the Vista setup process (where Vista attempts to load data from the HDD) the system would just sit there after post as if the Vista loader couldn't properly detect the partition.

I currently don't have time to troubleshoot the Vista problem with my system, so in desperation I have tried to go back to XP.

I am able to boot into Windows XP setup, format the drive, and copy over the beginning essential files. However, after the system reboots after the initial copy of the data... XP is not capable of booting from the hard drive. It just sits there and nothing happens.... this was not a problem before I tried to install Vista.

To check if a problem had occurred with the drive, I installed Ubuntu Linux. Ubuntu is able to boot from the drive without any problems. However....... when Ubuntu loads grub, it detects the following on the MBR:

Windows Vista/Longhorn Loader
The Vista loader appears to be preventing Windows XP from properly booting from the hard drive. The drive is a Western Digital 320gb. I have 30 gbs set aside for Windows to boot from. The rest of the drive is another partition with files I cannot afford to lose....

I hope someone can help me, this has been a frustrating afternoon.

Thanks in advance for your time.

Answer:Vista's Boot Loader Preventing XP From Installing

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Greetings everyone. Thanks in advance for any help!

Our PC has been showing erratic behavior, including problems booting up. MBAM is detecting svchost.exe attempting to regularly hit various IP addresses. Re-booting after the MBAM check does not fix the problem.

Here are the specs on the machine:
Dell XPS L502X
Intel Core i5-2410M
64 bit system
Windows 7

Here is our MBAM log:
Malwarebytes Anti-Malware (Trial)

Database version: v2012.02.02.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Zeynep :: ZEYNEP-PC [administrator]

Protection: Enabled

2/3/2012 9:33:52 AM
mbam-log-2012-02-03 (09-33-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 211123
Time elapsed: 15 minute(s),

Memory Processes Detected: 2
C:\Windows\svchost.exe (Trojan.Agent) -> 7956 -> Delete on reboot.
C:\Windows\svchost.exe (Trojan.Agent) -> 7964 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> Delete on reboot.


Answer:Trojan infection preventing boot (scvhost.exe)

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I need to do a fresh install of Vista, but from my experiences with XP I'm assuming Vista will also wipe out by bootloader.

Is there a way to protect my Linux installation while doing a fresh install of Vista?

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This problem has been frustrating me for several days now, and i'm in need of some help.

I'm attempting to dual boot Windows7x64 7100 with the Vistax64 i currently have installed on my Acer Aspire 5100. I have created a new simple volume partition of 16GB on my drive and have attempted to do a clean install on this drive using the Windows 7 iso DVD I made.

The files are all extracted, updates are installed and everything runs smoothly until after the system has restarted during the installation, launching Windows 7 where it attempts to "finalize" or "complete" installation. The progress bar gradually makes its way towards completion when all of a sudden it tells me that

"Windows could not update the computer's boot configuration. Installation cannot proceed."

I have read many forums offering advice on this error with no success for my problem. I have attempted the registry fix with PartMgr, which didn't need to be fixed in the first place and have also attempted installation with Norton Antivirus uninstalled. Each with no success. If anyone has any advice on how I can get this dual boot to work, it would be much appreciated.


Answer:Boot Configuration Problem Preventing Install - HELP

This is a guess but I just did a fresh install today and after updating two drivers and installing Live Mail and Avast, I had used 17.2GB. I know the min. requirements but I would try a 25-30GB partition and see if that works. That's the easiest thing I can think may work. Good luck.

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My Win2k system has started giving me an error that 'the file D:\winnt\system32\config\system.sav is missing or corrupted' when I try to boot. I never get to the desktop.

I've tried the Windows Installayion repair tool via booting from the CD, and it finishes doing its thing, but I still get the error.

Any idea on how I can fix this?

Answer:'corrupted' system.sav file preventing boot

system.sav is part of your registry, so it is pretty vital to your system, only thing i can say is copy system.sav from another computer and put it onto yours and hope it will boot enough to let you start backing up data and then do a re-install, because there are alot of settings and software specific settings in that file it isnt one you can just restore and go about your business.

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I have an IdeaPad z510 and just recently it froze on startup. Seriously, when it stated to boot up, the Windows 8.1 loading animation just froze.The first time it happened I let it sit for about a half of an hour, but it seemed like the machine had just stopped, like the processor fans slowed and the hard disk slept. I researched for a while and found that this can be caused by a hardware problem - if this is true, can I fix it myself? More information: I am able to boot my computer into safe mode, so I can access all my files. I tried reinstalling most of my drivers, but that didn't help.One thing I noticed - I can boot into regular safe mode, but if I try to go into safe mode with networking, it freezes again. Could the network card be the problem? I ran several malware removal processes, so I doubt that it is caused by a virus. Also, as I was troubleshooting, I came across these blue-screen errors:DRIVER_POWER_STATE_FAILUREWHEA_UNCORRECTABLE_ERROR Thanks so much! -Noah

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well i got things sorted but this become so popular so
for all newbies here sometimes your protection may prevent u from booting into your windows
so far
sumantec can be pain
why don't they

- make easy uninstall
- why they make your system a brick
- why the hell u cannot remove them in safe mode
- if u not a tech
- u screwed cause your paid software prevents y from booting (well y don't know that anyway)

ok i don't only refer to sumantec co.

nod 32 - paid antivirus no free just trial
- after few monts computer become brick
- and no boot to windows
- even block access to safe mode
- so y need really harsh tech knowledge and hours(working) to get things back to normal

again antivirus plays games. It is not just sumantec and nod
also AVG does that kaspersky etc,,,
and everyone will say why the hell did y visited that site etc.

ok now to the point
"windows xp loading bar endless load"-
nowhere i got answer like probably your antivirus is blocking your system : when 90% of the time he is the aggressor and u are the victim
see ya
just had a free time
english no main language sorry.

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Answer:Im unable to boot pc shuts down saying its preventing harm

Your CAPS LOCK key seems to be stuck.*************************

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My Dell M1530 will not boot up fully---gets to password and then hangs.I know my battery is done--no lights on battery indicator and battery won't charge up when machine is connected to mains. However,should it not work on mains only? It is not doing so at present---just goes to password stage and refuses to complete. Does anyone know why? Does it need a working battery as well as mains?
Any help much appreciated.

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This is a strange problem .Last night, I wanted to put the computer to sleep, as I always do at night.

The mouse was frozen and the keyboard Sleep function didn't work.

I thought a reboot would solve it, but upon restarting, the computer would not boot.

I went through the Repair Option, Safe - nothing worked.

I decided to do a System Restore with an Acronis Backup image, and that also failed to allow boot.

I thought I might have a bad hdd, and was starting to shut down the comp to replace it, so I unplugged the external drives and all of a sudden it worked. ( after reboot I ran full Diagnostic test and it is fine).

Any idea what could have caused this - BTW : the hdds are now plugged in and everything is fine.

After I unplugged the hdds and rebooted, my CPU went from a normal 5% to 75% - now back to normal.

Last thing: after I rebooted last night, I put the computer to Sleep, only to have it wake up on its own - that problem is also corrected.

I am wondering if a component is starting to fail - hope not, this comp is only 3 months old.



Answer:Solved: External hdds preventing boot

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   Evidently while trying to take advantage of the Windows 10 Upgrade, somehow some damage was done to a file(s) from my old  Windows 8.1 OS pertaining to a missing, or damaged, file....  \windows\system32\boot\winload.exe  ...  which
in turn rewflects an Error code:  0xc0000001...
  At any rate, as a result, I am not able to boot up without an installation disc, nor perform the requested "Restart" to continue with the Windows 8.1 reinstallation because of this Error, and missing file(s), and am at my wits end...
  Please does anyone have any idea what my best course of action might be at this point, as I have seeminglly tried everything that I could think of for the better part of two weeks now.
  Last night a gal that lives a few doors down checked in on me, because she hadn't seen me for those two weeks and was just pretty concerned about whether I was allright or not, and she suggested that I take the laptop to an outside Technician, but
unfortunately, I am a disabled  U.S. Veteran, and I just don't have alot of money to work with.
  If someone could please help me with this litlle bit of a predicament, I would surely appreciate it more than you could ever know.
  Thank you....  And I Wish you Happy Holidays!
     -Otto Pedersen

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So, I was using my laptop a few weeks ago without the charger and it died on me. When I went to turn it on the next day while it was plugged in I got this bootmgr error:
I got a startup repair disk on eBay which enabled me to try the Startup Repair tool, SEVERAL times, and it didn't work. I've also tried the bootrec fix, the diskpart fix, and bcdedit via command prompt and none of them worked.
(I'm including screencaps of those attempts)

The only thing I can figure is that I'm completely missing the boot partition/volume?but Im not sure what to do.

Also, Windows7 isn't listed on the System Recovery box that first pops up ( and system restore doesn't even work. (
When I hit "load drivers" it lets me browse my system folder with a TON of system files and I have no idea what to select to load these drivers.
Thank you for any help!!

Answer:Missing Boot File(s) Preventing Windows From Loading.

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Relevance 46.33%

I returned to my laptop to find several open Internet Explorer windows (I never use IE) and the computer frozen. I did a hard reboot and have not been able to load normal Windows mode since. The computer gives me the Windows loading splash screen and then kicks out to a screen asking me to choose either a safe mode or the last working configuration of Windows in normal mode. Selecting the last known working configuration repeats the process but never loads normal mode. System restore points are unavailable when I attempt to restore in safe mode.
I can boot into safe mode but I am unable to run Spybot or Malwarebytes anti-malware or any similar antivirus. If I start an antivirus program, I get an hourglass icon and then nothing happens.
Here's the DDS log:
DDS (Ver_09-06-26.01) - NTFSx86 NETWORK
Run by regehr at 17:09:58.45 on Thu 07/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1.#QNAN.533 [GMT -6:00]

AV: AVG Anti-Virus Network Edition *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program File... Read more

Answer:unknown virus preventing boot into normal Windows?

Hello and welcome to Bleeping Computer.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.Please download Malwarebytes' Anti-Malware from HereNote: If you already have Malwarebytes' Anti-Malware, just update then run it.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan (the scan may take some time to finish, so please be patient).When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be p... Read more

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Relevance 46.33%

Hello everyone,  I recently purchased a PNY Geforce GT 740 2 GB video card for my HP Pavilion p7 1030. I upgraded the power supply to 480w to make sure I could handle it but I seem to be running into an issue and I am approaching this forum to confirm what I've researched and see if the options I've identified will help any: A brief summary of my story so far: My brother and I are trying to play the elder scrolls online. The system requirements are: So I thought that I would go buy a graphics card at best buy that would work. So I bought the PNY GeForce GT 730 and then 740 when I thought the 730 wasn?t working because of the slot size (which is dumb now in retrospect I think). But to no avail, my computer boots up and then stalls at the hp screen before beeping at me. We read it has something to do with the Bios setting but we tried to find the display adapter (closest we came was bus settings) and eventually we came across this topic in the hp support forum which makes me think im screwed with that particular card: The guy on the forum gave the other guy some options but I have no idea if it?ll work since he has a different com... Read more

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Relevance 46.33%

Hi guys,
Here is my tale of bewilderment - my computer was running fine last night when I switched off. Now I switch on this morning and the computer freezes on windows startup - on the blue bar that moves accross the screen when you see the windows splash image (windows 2k). I'm pretty sure nothing has changed between switching off last night and now, I didn't update any drivers, install anything, etc etc.

The setup I have now has been running fine for the past month, which is when I added this hard drive to my comp.

I'm running:

Windows 2000
Seagate Barraccuda 200gb SATA HDD
lots of other lovely components

Any ideas as to where I should start trying to figure out what has happened would be appreciated. I ran some stability checks to make sure the cpu + motherboard are fine, and it seems that they are (since this is an overclocked computer it's easy to blame stuff on a CPU generating errors).

Thanks for any insight

Answer:Slave hard drive preventing windows boot?

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Relevance 46.33%

For an unknown reason (my guess is an update was automatically applied and automatically restarted), my computer rebooted overnight and in the morning was stuck in a failed boot loop.  When trying to boot I get the message:
"Preparing to configure windows"

"Do not turn off your computer"
Then after a few seconds the computer reboots and does the same thing.  Safe mode yields the same result.  Using the F8 option to restore last known good configuration doesn't change anything.  I can boot into the recovery console.
I have tried running SFC /SCANNOW in a command prompt in the recovery console and get the message:
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
Restarting of course doesn't change anything.  So it seems something happened to an unfinished update and is still pending.  I think if I can remove this pending update I might be able to boot normally, or at least run SFC and hopefully then boot
Does anyone know what I should try to remove this pending update that appears to be preventing a successful boot?

Answer:How to removing a pending update that is preventing a successful boot

Hello deuce_mn,
This is the command to run when booted offline at a recovery command prompt
dism.exe /image:C:\ /cleanup-image /revertpendingactions
This is supposed to revert all pended updates, however if System Restore is not working, then there may be other issues as wellThanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights. VAMT - Volume Activation Management Tool - Download link

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Made the mistake of trying to update my AMD drivers, and haven't been able to load into Windows 10 without using safe boot since. Via safe mode I tried uninstalling and deleting the AMD drivers/various folders. No luck. Disabled all services and non-essential start-ups and still no luck. Tried automatic startup repair, boot record rebuild, no luck. I can load safe mode, but normal boot.

Any ideas? No recovery points, trying to avoid reset

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I don't what aspects of my system are relevant or even where to begin with the complicated crashes happening on my desktop.

I am running Vista 64 bit with MSE on it
MSE unexpectedly told me it was infected with a Trojan:Win32/Hiloti.gen!D and then my pc immediately shut down. When attempting to reboot windows failed to boot.

I rebooted in safemode, repaired the infection with MSE, cleared my temp files and registry with CCleaner, and than ran a Spybot S&D scan. Everything checked out.

When I booted it up again I got a BSOD (I think the first may have been something like a NVStor64.sys file causing the error) I booted it up in safemode and tried to uninstall my nvidia driver. I thin got a storport.sys BSOD. From then on I got BSODs instantly whenever I logged in (and sometimes while logging in) to windows.
errors like:
(executive commands failed)
if parameter 1 == 0...
if parameter 1==1...

Sorry for the very vague descriptions of the errors, but I am unable to get codes or logs or anything because I can't get into windows in any manner... safe mode or not.
I am doubtful that it is a hardware issue because I already resat every card, ran a memory diag, and unplugged every hard drive except the one with vista on it...

I've tried a lot of the recovery options on the vista recovery disc, but none of them seem to work.

I really want to avoid formatting and then doing a clean install.

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I recently built a new PC, using a SSD for my OS. Deciding I needed more space for games I installed an old hard drive that used to have my OS on it. I removed both the Programs Files and the Windows file from the old hard drive using IOBit Unlocker, and shut down my computer with out a problem.

When I came to start it up again I found that it doesn't boot past the windows loading icon, doesn't load system restore, or safe mode. After removing the hard drive it works fine! I have tried hot switching it while windows had already started but it doesn't install (althought it is detected, all the information is left empty in the device manager). I have tried different cables and SATA slots, I have tried booting just the SSD while the HDD is still installed, and I have tried changing the boot order. Help!

Answer:Samsung HD321KJ Dard Drive preventing boot

Quote: Originally Posted by HardrivesOfHell

IOBit Unlocker

First off I'd recommend this IObit Products - Uninstall Completely

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Relevance 46.33%

Computer: HP Pavilion DM4 3070-se (Beats Edition)
OS: Windows 8

Hi all,
Beginning last night I had some problems with my computer. It would not boot up, and when I started it the BIOS showed a '3F0 hard drive not exist' error. I left it until this morning, and tried again. Everything booted up and it reached the Windows 8 login screen -- I have automatic login enabled, but the screen freezes (spinner indicator stops suddenly) and the screen goes black. It restarts again, and sometimes I get the Win8 repair screen, sometimes I get the 3F0 error again.

The inconsistency makes me think that something is screwed up hardware-wise, but I'm not totally sure. Apparently, from reading online, the problem could be the HDD (I don't think this is the case) or a poor cable connection (most likely), or a software problem.

Because I don't have recovery media for Windows 8 (I installed it on a USB drive I don't have with me) I can't try a system refresh or restore, but I'd rather avoid those if at all possible.

Do you all think that a good option might be to take it to a hardware repair place and have them check the cables for errors? Or is this something I should try to fix by myself? Thanks!


Answer:hard drive problem preventing successful boot

Why do you think that this isn't the hard drive? IMO that'd be the first thing that I'd suspect.
Most HP's have hardware/hard drive diagnostics built in. Try pressing and holding the "Esc" key when you turn the system on - it should give the option to logon to the diagnostics.

If it is the hard drive, it may not work (as the diagnostic tests are loaded on the hard drive) - so you'll have to try booting to a hard drive diagnostic (such as those here: Hard Drive Diagnostic Procedure ) If you have trouble booting to a hard drive diagnostic, post back and we'll try to help you through that.

If the system is under a year old, it's likely still under warranty - so please ask (at the place where you purchased it) how to get repairs done under warranty. The warranty will cover hardware problems but not software problems (and they should be able to do the hard drive diagnostics there).

Good luck!

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Relevance 45.92%

I read the sticky on what to do before posting but unfortunately I can't get to my desktop to get the info. I figured I would just list my specs.

Gigabyte Z77-DS3H
Intel core i3 2120
Nvidia GTX 560 Ti
Crucial 128 GB SSD (drive with the OS files)
Seagate 2 TB Hard Drive
Windows 10 64-bit

I was using my computer like normal, I walked out of the room for about an hour and when I walk back in I see the automatic repair and diagnosing screens loop on my computer. I had not installed any new drivers for any of my devices recently either, the only thing I could think of is a windows automatic update. I tried most of the alternative startup methods from the options. Tried system restore, it kept giving me errors. Tried to refresh it and it gave me an error. I am getting the error message of Automatic Repair could not repair your computer and it displays the log file "E:\WINDOWS\System32\LogFiles\Srt\SrtTrail.txt"
I found this odd because my E: drive does not contain my OS files, my C: drive does. I go to the command prompt from the recovery console and open up the log file srttrail.txt it shows one error (0x490) a recent driver installation or upgrade may be preventing the system from starting. I open up bcdedit and it shows that none of my defaults are to my C: drive like they should be. Again odd, I change them to the C: drive, close out of the command prompt and restart again. Still doesn't work. I check in my bios, my C: drive is no longer list... Read more

Answer:Possibly a windows update error preventing boot up to desktop?

In the RE (Recovery Environment) Windows will many times not be on the C: drive like it is in Windows.
There are at least one maybe two Hidden Partitions that are labeled System that have no drive letter in Windows, these partitions hold the Boot information.
In the RE they may be given a Drive letter and push the OS partition to a lower drive letter (ie) E:
In the RE Command Prompt type the drive letter E: and press enter. Type DIR and press enter, to confirm that there is a Windows directory in the E: drive. Now type chkdsk /R and press enter. Now type a Y for Yes and restart the computer. Check Disk should run at next bootup. It will take a while. Try starting normally. If that fails back in the RE run the BCEdit commands from the E: drive.

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Relevance 45.92%

I've been trying to get my computer back so that I can at least get some stuff on it I don't want lost for the past three days. I was updating an nvidia graphics driver and it froze. So I restarted my computer and things went down-hill from there.

Nothing I know to do (which is more than the average person) works. So most of (and perhaps all of) the quick fixes you all may suggest most likely have already been attempted at least once.

What I am experiencing now is a black screen with a gray bar on the top and bottom. The top is titled: Windows Boot Manager. This is written in the gray bar. The rest of the screen reads:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart you computer.
2. Choose your language setting and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacture for assistance.

Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.

I am hoping someone can help me get make it so I can at least get some files off. System restore or anything like that is out of the picture because I was planning on getting an external hard drive for backing up, and haven't been able to yet. Ironically, payday is this Friday.

Anyway, I've even tried using ubuntu and also putting the HDD in another computer. Both ways it says that ... Read more

Answer:Corrupted OS files preventing boot after failed driver update

Did you try the suggested startup repair options with the windows 7 dvd/repair disc?

It may take several runs and will at least attempt to repair the partition table.

If you tried that already , then use the commands instead of auto startup repair - usually does the job.

If you have the disc and want further advice, post back.

If you don't have a 7dvd/repair disc , get one from here - the same bit version as your installed o/s ( torrent, but it's usually quick ):

Download Windows 7 System Recovery Discs ? The NeoSmart Files

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Relevance 45.51%

The problem: system worked well for many months until an insertion of a regular Lexar USB somehow caused a reboot, but unknown to me with the BIOS reset. SATA RAID had reverted to SATA AHCI and the boot locked up. On reboot I checked BIOS, found the change, and reset back to RAID. From then on, I have been plagued with a BSOD ? Inaccessible Boot Device (BSODibd). The RAID 1 drive has 4 standard partitions, BIOS boot/MBR, and a dual boot BCD (Win 10/Win 7)

I can?t afford a complete re-install (would take weeks to customize and activate everything), and I have no idea when/whether this might happen again. So far I?ve spent ages discovering that no one seems to have a real handle on this error.

What is not the problem or doesn?t work:
-not a disk signature collision (eg. boot with clone active) ? all h38 BCD signatures match, and generalizing the BCD to {boot} doesn?t work either
-there are no hardware errors or partition errors and all data is accessible by WIN PE?s.
-Recovery USB command and other options don?t work: startup repair (automatic or manual), SFC, standard Bootrec, BCDboot commands including /rebuildBCD still cause BSODibd
-MBR repair does nothing since the MBR and boot recs check out fine, and I know the boot does access the BCD
-Third party software like Easy Recovery Environment doesn?t recognize the multi-partitions on the RAID and thinks it?s a screwed up GPT so it was useless, as were Dual Boot Repair, Easy BCD and others which all claim success at what ... Read more

Answer:Unusually unfixable BSOD preventing booting: Inaccessible Boot Device

It does sound like your drivers aren't loading (or something is trying to load that shouldn't). I suppose you tried automatic repair or can't you get that far? That replaced the old last good configuration option.

You could also check (from winPE) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services. In each service there is a flag called start. This has a value between 0 (load at boot) and 4 (disabled)

I don't have raid so I don't know which ones to look at but I had a similar problem with booting a VHD native and had to update Start key in HKLM\System\CurrentControlSet\Services\Msahci to get it to boot when none of the repair options worked.

You could also try (from PE) replacing the whole HKLM\System\CurrentControlSet\Services with one that works as that should keep your activations etc.

6 more replies
Relevance 45.51%

The problem: system worked well for many months until an insertion of a regular Lexar USB somehow caused a reboot, but unknown to me with the BIOS reset. SATA RAID had reverted to SATA AHCI and the boot locked up. On reboot I checked BIOS, found the change, and reset back to RAID. From then on, I have been plagued with a BSOD ? Inaccessible Boot Device (BSODibd). The RAID 1 drive has 4 standard partitions, BIOS boot/MBR, and a dual boot BCD (Win 10/Win 7)

I can?t afford a complete re-install (would take weeks to customize and activate everything), and I have no idea when/whether this might happen again. So far I?ve spent ages discovering that no one seems to have a real handle on this error.

What is not the problem or doesn?t work:
-not a disk signature collision (eg. boot with clone active) ? all h38 BCD signatures match, and generalizing the BCD to {boot} doesn?t work either
-there are no hardware errors or partition errors and all data is accessible by WIN PE?s.
-Recovery USB command and other options don?t work: startup repair (automatic or manual), SFC, standard Bootrec, BCDboot commands including /rebuildBCD still cause BSODibd
-MBR repair does nothing since the MBR and boot recs check out fine, and I know the boot does access the BCD
-Third party software like Easy Recovery Environment doesn?t recognize the multi-partitions on the RAID and thinks it?s a screwed up GPT so it was useless, as were Dual Boot Repair, Easy BCD and others which all claim success at what ... Read more

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Relevance 43.05%

Hello,I'm new to this site and this is my first post. Hi and thanks for having me. I love what you've done with the place! ;-D I'm running XP with SP2 on a Toshiba Satellite Pro A100 laptop, equipped for both wired and wireless net access (the latter managed by Intel PROSet) and ended up with this worm - unsurprising since I use P2P software quite a lot. About 10mins after it exploded onto my desktop - without a peep of warning from my AVG freeware I might add - I disconnected my 2 external drives, tried to sever the (wireless) net connection using IntelPROSet and, when that didn't seem to respond, I turned off the wireless adaptor using my machine's hardware switch. I then went and fired up the house computer to look for help on the web and quickly found, which helped me identify what had happened to my computer. I turned my laptop back on, reconnected to the web, downloaded Malwarebytes' Anti-Malware and continued exactly as Quietman7's post instructed. As I removed all the selected objects I received the same "Malwarebytes' Anti-Malware will now enable Regedit" pop-up Robttt had received and, like him, clicked "OK". (I didn't delete anything in Quarantine.) I then rebooted my computer (although unlike Robttt I don't think I purposely disconnected from the internet first) and found my pc clock had returned, the fake desktop icons were gone and I had access to my control panel again - i.e. all the in... Read more

Answer:Boot Probs, (re)activation Demands Preventing Login And Lost Wireless Network Adapters After Fixing Worm.win32netbooster With M...

Sounds like you are getting this "activation message" because MalwareBytes deleted the oembios.dat file which was a false positive as reported here.If you can boot into safe mode, open MBAM, click on the quarantine tab and select to restore the oembios.dat file. If that does not work, report your issue to the MBAM developers.

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Relevance 41.41%

Got an HP Envy 17 3200 CTO loaded at the time. Quad core, Radeon HD 7850M, etc.Well the other day the thing blue screened but froze during that process and the graphics glitches during that screen. Corruption and blocks appeared and disappeared. I was forced to shut it down during the blue screen as something big wasn't working during the crash dump process, it stood at 0%.Upon restart the unit screen doesn't turn on and no noises are made like beeps indicating an issue. The Bluray makes its usual prep sounds it does at every start up. It sits with a blank screen that doesn't even appear to be powered on. The only other indicator is the caps lock key flashes a few times and goes off, then flashes a few times and goes off, repeating this sitting there..What part likely died on this sucker? CPU? Dram? Motherboard? Graphics card? How can I trouble shoot it if it doesn't power on ..While it sits there various LEDs on the keyboard are on as said .. Caps lock flashing.Power LED on. I think the wireless LED is on too.. The HP envy light on the hood is also on.. Coming here for tips because I do self repair. No warranty. I will purchase the required part and self install like I always do for my laptops.

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Relevance 33.21%

My computer right now is being very annoying. I can not seem to fix the problem at all. It seems that about a week ago, something turned off my computer’s firewall without letting me know, so I surfed the web completely exposed and picked up a lot of spyware or malware or viruses. I downloaded Ad-Aware, Spybot S&D, and I had AVG before this started. Now I am going to list the errors that I get. There are so many that I will probably miss a few.

On Mozilla Firefox, Google redirects every link I click to a random sales/search site.
On Mozilla Firefox, I can NOT even view any pages that deal with getting viruses off(ie: this forum, I am on a different computer) and when I use IE, I get this eMachines search thing saying that the site does not exist, when I know it does.
I can not open notepad(this makes a hijackthis log file impossible to post. Atleast to my knowledge.) It always gives me a “would you like to send an error report?” message.
And everything is slow, no matter what I do.
Sometimes a little window pops up that gives me a countdown to shutdown. It starts at 60 seconds.
Disk defragmenter is unable to work.

I am on a different computer right now. And I swear, my computer has been fine for a while before this all started. No viruses, daily spyware and virus scans, everything. I took care o my computer the best I could.

EDIT: OH, Also, I store a lot o my art work on my computer, so wiping the harddrive is out of the question. Is the... Read more

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Relevance 33.21%
Question: pop up preventing?

hey all,
a few months ago you all helped me out i need some more assistance. this is what i have...

I use IE 6. with netzero high speed. somehow i believe i downloaded some spyware, or adware...i have my cookies disabled, my pop up filter is on, and i'm still getting pop up advertisements every new page i my question is,are there any free services i can use to scan my pc to check for these pains?

Answer:pop up preventing?

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Relevance 33.21%
Question: Preventing Pop-ups

Okay ... this will surely classify as the dumbest question in some time. I hooked up to the interner via boradband cable. How do I prevent pop-ups ... not the ones you get when you're surfing on the net (I seem to have those covered), but the ones that pop up all the time even when you're not surfing, but downloading from the net. They're usually advertising software to prevet pop-ups! I'm running Norton Internet Security & Tweak XP Pro Pop-up blocker, but still they come ...


Answer:Preventing Pop-ups

Evening RPT,

If you are using a firewall, then there should be a setting for preventing them. If you're not using a firewall, and they are essential with a cable hookup, then I suggest that you get one pronto.

Have a look at this link for some ideas.



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Relevance 33.21%

Please help , I keep getting a pop up that wants me to install google tool bar (which I dont accept) , how can I stop the pop up occuring ? Thanks.

Answer:Preventing a pop up.

Please provide a little more information.What are you doing when you get the pop-up?Is it when you are browsing the web? What browser do you use?What operating system?Is it up to date?What anti-virus/malware detection do you use?

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Relevance 33.21%
Question: Preventing Pop-Ups

I thought the age of the pop-up ad was dead!

I recently purchased a new HP Pavilion (don't know model #, it can convert to a tablet), running Widows 10. I purchased Microsoft Office.

Without me knowingly doing anything, I'm suddenly getting pop-ups! When I load a site, a screen loads over it. Either it says "Congratulations! You have been selected..." or there will be a page of sponsored listings. Also, certain words in EVERY page of text I read are hyperlinked: blue, with two underlines.

I've been told not to buy Norton. What options do I have to prevent these annoying ads? I thought the age of the pop-up ad was dead!

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Relevance 33.21%
Question: Preventing pop ups

Every time I click links contained in highlighted text I go through instead to an annoying pop up survey. The highlighted text shows as 'text enhanced'
Theree doesn't seem to be a way of preventing this. Do you have any advice on how I can stop it?

Answer:Preventing pop ups

Hello Jaydee58 and welcome to Seven Forums.

Couple of things you could do. Delete your temp files, cookies, and browsing history.

Internet Explorer - Delete browsing history on exit

While you're in the Internet Options dialog box, click on the Security tab > Restricted Sites icon > Sites button and type in the www website address of any site you want to restrict. Close/OK your way back out of the dialog boxes.

You could also look into using a different browser (specifically, Firefox) and using a free add-on called NoScript.

NoScript - JavaScript/Java/Flash blocker for a safer Firefox experience! - what is it? - InformAction

There are other ad blockers available for IE but I'm not sure if any are free. Perhaps others will jump in with suggestions. I've been using AdMuncher for a couple of years with good success.

Ad Blocker: Ad Muncher

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Relevance 32.8%

Can anyone tell me how in simple terms to get around the fact that UAC will not let me (my wife) delete files from a USB stick, she is down as an administor.

Answer:UAC preventing deletion from USB

PS in relation to the above I am using windows vista!

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Relevance 32.8%

Hi there
what i need to know is how can i make my pc never to sleep or stop it from going in some kinda mode that makes the pc cancel any running programs ?
Not talking about the plan settings (Control Panel\All Control Panel Items\Power Options\Edit Plan Settings) i already have it on never sleep what im talking about it this i have a slow internet connection so once i downloaded 13Gb what i did was started the download and went to sleep then after 8 hours it didnt download more than 3gb with a error saying no connection so i had to stay by the pc to refresh it or move the mouse every couple hours so it dose not stop the download

And now waiting to download BF4 which is 30GB with a 500kb per sec

Answer:Preventing The Pc From Sleeping

Well, if you already set the option "N ever to sleep" it should be up all the time. Correct me if I am wrong, even if you lock your PC downloads should not be interrupted when sleep option is turned off. I will suggest to have a word with your ISP.

I too download files from Steam/Origin and keep my PC up all night and never had this issue.

check for virus/malwares in the meantime.

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Relevance 32.8%

i use trend micro anti virus, just started using registryprot(i love it), and im reading up on spywareblaster right now (looks intresting)... what do you use? what do you suggest as the best & whats it the best at spyware, anti virus, preventing installation / spreading of infection / etc.

Answer:Preventing infection ... what do you use?

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Question: Preventing Popups

Running Windows 10 on 64-bit ASUS M32 PC

Short of switching to Linux, how can I suppress the popup ads that have begun appearing on the Windows desktop since the last update from Microsoft?

Answer:Preventing Popups

Please post a screenshot of these pop-up ads to see what they may be for/from.

How to Upload and Post Screenshots and Files at Ten Forums Tutorials

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Relevance 32.8%

I have two user accounts (Jon and USER). Whenever Jon is logged in, the computer will not go into standby automatically (after the preset 10 minutes). However, when I log in under USER, it will standby automatically.

Here is the HiJackThis log for Jon:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:18:00 PM, on 6/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\i... Read more

Answer:What is preventing standby?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:31:52 PM, on 6/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\... Read more

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ok.. so sometimes I get an 'this app is preventing shutdown' and before I can decide what to do.. it shuts off on its own.

any ideas?

doesnt appear to be causing any real problems.. and I'm sure the computer would complain if there were any..

Answer:this app is preventing shutdown

You could use Task Manager to identify the programs running right before shutdown. Then you could shut them down one by one before shutting down and, thereby, possibly eventually identifying the offending program. What's happening isn't a problem, maybe just a tad annoying.

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probably a stupid question and not possible, but you guys have also had a solution in the past for my dilemma's.

i have win 95, netscape communicator 4.7.

is there any way to prevent a teenager from downloading onto my computer when he is on the internet.

i don't want to deny him access, i just don't want him to download anything onto my hard drive. (he messed the whole computer up last time!).

thanks for any advise.

Answer:preventing downloading

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Just retried to turn my laptop on as normal today and get the main screen as normal but when I click mouse, I get to next screen which says the error "this app is preventing shutdown", it also list my name and email/ windows account as normal but says my email is locked, and can't do anything else with my laptop, any suggestions how to rectify this, thanks

sorry if I posted this in wrong place

Answer:This app is preventing shutdown


you might want to try this command ==> SFC /SCANNOW Command - Run in Windows 8

It checks your system and fixes errors in Windows. Sometimes you must run it up to 3 times to fix everything.

Good luck with it!

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How can I stop IE from managing my downloads? I would much rather use GetRight or Gozilla because they provide a resume function, something that Micro$oft, with its thousands of highly paid programmers, has been unable to duplicate.

Answer:Preventing IE Downloads

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My sibling was browsing the internet on my adminstrator account and was kicked off by some sort of bug or virus. When i tried logging back into my account it shows a black screen with security options for firewalls and other things. If i attempt to change any settings nothing happens, and if i exit the screen it just shows the black background, no desktop or icons or anything. I was wondering if there is a way to delete my admin account from my siblings account, as his is unharmed. Or possibly a way to restart the account or wipe it, anything that will make it work again.

Answer:Bug or Virus Preventing Log On

Can you get in safe mode?
Safe Mode

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Hello again and Merry Christmas!

I'm currently at war with IS 2010. I am a veteren of the AV 2009 war. I found that when a malicious site started AV 2009 on my machine I could prvent intrusion by using
cntrl>alt>delete, and end the process with the task manager. When doing this I could stop the intrusion. When I contracted IS 2010, it immediately disabled cntrl>alt>delete so I could not stop it. Is there some immediate measure one can take when the intrusion is detected? (for future reference).

Thanks again

Answer:preventing IS 2010, how?

Basically the only ways to prevent infection is to use a HOSTS file, have a registry change watcher (i.e Spybot's TeaTimer), use a program such as SpywareBlaster, have a strong firewall and anti-virus/spyware program with real time protection, and practice safe surfing habits.

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Ok, so there's something on my computer preventing downloads. It's doing this as well as asking me permission via mcafee firewall if it can access the internet. i click block. it also starts a few pop ups. I go into task manager and end these processes but they start back up again.

some of these are called:

and about fast.exe, i read about it and it's a hot key to switch users, but this hasn't been here before now... so i think its malware taking the name of something familiar.

and when i end the process like internet explorer, it starts again!

Answer:PLEASE HELP! Something PREVENTING downloads!!

Welcome to MajorGeeks...
Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach ... Read more

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My child needs to submit a CD-Rom of a project for review before submission to a final examining body. She is paranoid about a copy of her work being made before it is returned to her for various reasons.I am looking for software that would prevent a duplicate copy of a CD, audio or data, from being made and played.Sometime this year I know I saw a programme that does what I am asking about being given away free on a magazine CD, but I can't remember which nagazine it was!Anyone know a web site where I can find this programme?Much obliged for the assisitance.

Answer:Preventing CD Duplication

It can't be done!There are programs that claim to be able to protect the contents, but I promise you, it's misleading. A classic example is Microsoft and they are suffering from piracy worldwide.If someone is determined enough, it can be copied, but I would hardly think an examining body is likely to be the perpetrator.Tell her to relax and concentrate on her studies;-)Having said all that, see if this helps click here

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Question: Preventing access

Hi all
I would like to know if there is anyway to prevent access to a folder from someone that is using your computer... like making her need a password or something to access those files... is that possbile? I read something about encrytion in the help files but I am not really sure of how they work...

Answer:Preventing access

Since you got Xp you'll need to convert Fat32 to NTFS for better security. Read your other thread to find out how.

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Hi guys Been a while since I've had to be on here... eek!

I think I might have a virus
I use Windows XP
I have a Gateway notebook with 1 gig of RAM and 100 Gig hd

HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:20:54 PM, on 12/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\DriveIcon\DriveIcon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\WINDOWS\eHome\... Read more

Answer:Something preventing AVG from updating

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I run Windows XP Pro: Service Pack 2

In the abscense of any sort of documentation, information, or anything, for the wonderful mix of viruses, spyware, and trojans that come from the .wmf exploit 'whatever it is', I have begun to try to take them on one by one myself using a wide array of various utility programs, several which I have found either on Major Geeks, or SysInternals. Since I may end up having the whole laptop reimaged, I don't quite care about how much damage I do to the OS in the process. However... a major snag is that lots of stuff love to force your computer to shutdown if you mess with them. Very few of the utility programs I have try to resist this, and the few that do usually fail. Does anyone know of a utility that runs in the background that can resist shutdowns, preferably all shutdowns even ones called by the user, until it is disabled?

Answer:Preventing shutdowns

If it were me, I would visit the "Malware Removal" forum and talk to the nice people over there. With a lot of the tools available, you can totaly fubar your Windows if used incorrectly.

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Question: preventing hacking

how do i prevent hacking, i was hacked before and immediately switched off my computer, is there any software to prevent anyone getting into my computer?

Answer:preventing hacking

I doubt whether any serious hacker would be remotely interested in the contents of your PC. Still, it won't do any harm to install a firewall click here

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Is there anything I can do to keep my IE 6 browser from FREEZING UP AND CRASHING when it visits a few sites.

I don't know why, but there are a couple of sites, and not necessarily graphic intensive ones where I would say, at least 50% of the time my browser will freeze up. Then I have to do a CTRL+ALT+DELETE to close it out.

Is there a way (other than not visiting these sites... which are good sites) to keep the browser from doing this?

Thanks in advance


Answer:Preventing IE 6 from crashing.

You could start by cleaning the hard drive. Get rid of the Temp Internet files, temp files, change the history from the 20 day default to 1 or 2 days.

You can also help raise your resources by removing all programs from startup that are not needed.

To clean the hard drive you can find instructions at.

To remove programs from the start up directiond can be found here along with a link to PacMan Portal which has a list of most programs you will find there, what they do and if they are needed or not.

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Question: Preventing Agony
It has always been in the interest of malware authors to hide their malware on an infected machine. They don?t want to make it easy for security vendors to find and remove their files. Rootkits are one of the most sophisticated methods malware authors use to stay undiscovered.
...Click to expand...

Answer:Preventing Agony

Comprehensive information, rootkits must not be ignored as a simple virus.

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I posted this in the Vista forums and later realized there was a trojan that may be causing this problem. Since I've found a trojan, I thought I would post in here too. So I'm working on a vista machine where 2 user accounts (both with administrative rights) log off just after the log in initiates. As soon as I click the user picture (no passwords) the screen shows "Welcome" with the blue circle. In about 1-2 seconds it changes to "Logging off" then turns black for another 1-2 seconds, and then I'm back at the log in screen.In safe mode I can log into the accounts no problem, but not when I start normally.When they brought the computer to me, there was a 3rd account, Administrator, which they told me they had forgotten the password for. I used Offline NT password and registry editor to remove the password for that account, and I can log into that one just fine. There was a 4th, hidden account, Admin, that Offline NT showed. I unlocked it and can log into that one normally as well. Does anyone know what might be causing this or how I would correct it?edit: it also has a fake AV trojan on it, the Windows Vista Recovery one. edit: Part of the trojan appears to be attached to the userinit.exeedit: This is what the log shows:Infection c:\programdata\gdujiwcdlsmla.exe Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\PhishingFilter->EnabledV8:1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft ... Read more

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Has anyone seen the message "This app is preventing you from signing out" along with the app name as


Does anyone know if Windows tracks this information and where it would store it?


FYI - I tried using Google and Bing with no luck.

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I built a computer for a relative a few months back, and for a while things were running smoothly.

She just called me to let me know that her machine no longer makes it to the Windoze logo. Instead, after the post, she just gets a blank screen--no warnings, just nothing.

She tried to boot up to the XP CD, but it never makes it to the setup screen. It just hangs on checking the hardware configuration.

How do I diagnose this problem? Thanks.

Answer:What's preventing XP from loading?

The first thing I'd check is the ram. Most likely theres NO way your going to troubleshoot this over the phone, you need to get it infront of you.

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Question: Preventing Malware

I am not sure the best place to post this. I am trying to find a secure method of moving files from home to office. Our office has a rule stating that you should not bring a thumb drive into the office from home without going through IT. This is to prevent infecting the work network. IT can run a Symantec scan on the USB device but is still not in favor of using the USB due to what might not be caught on a scan.

Any ideas of methods that IT might be willing to implement that allows the convenience of USB drives and the security that IT needs. I am in the position of greatly influencing this research if I had a direction to suggest. Of course IT would be researching in order to feel confortable. Thanks in advance. If there is a better forum for this question please advise.

Answer:Preventing Malware

There is not a lot that you can do to insure that any USB device is clean without running scans on them. Your IT department would have to insist that all employees install programs such as AutoEater on their home computers and scan them with something like USB Vaccine. But that would require faith that all employees took these measures.

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So AVG was recommended to me as an anti virus and I downloaded it which was a huge mistake. I recently got some adware (I hope this isn't the wrong section to post this in, I apologize if it is) which is particularly stubborn. AVG said it removed it but did nothing, so I tried adwCleaner and Malwarbytes which also did nothing. I deleted those two and thought I deleted AVG, but when I tried to download Kaspersky it essentially said AVG stopped me dfrom downloading, so I went through my hidden files and when I clicked delete on avg in the local section it said I couldn't because I had it open in another program, I have no clue which and have tried it on multiple occasions. I tried to do a system restore and it said my anti-virus stopped it, thanks AVG. I forget the name of the adware that essentially downloaded itself but I think it had surf in the name, it makes me unable t use chrome or firefox because every new page I go to I get a new popup. Internet explorer doesn't have the popup issue but is about a tenth of the speed it was before. What can I do? Any help greatly appreciated, I know you're very busy and I am glad there's a service like this available.

Answer:I've got a virus, and AVG is preventing me from trying to fix it.

Hi Rwhie84 and welcome to BC.Please take note of the following:1. Please do not run any other tools unless instructed.2. Please don't install or uninstall anything unless asked.3. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean.4. If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.5. Please reply to this thread. Do not start a new topic.We need to have a good look at your system in order to determine the exact problems.Note:There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.If you are unsure what you're system bit type is..... click Here for help.For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.Double-click the downloaded icon to run the tool. Vista/Windows 7/8 users right-click and select Run As AdministratorWhen the tool opens click Yes to disclaimer.Make sure that Addition.txt is selected at the bottomPress Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.In your next reply, please submit:Both reports from FRSTThanks.

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Is there a general rule that would apply to most pcs these days, like I know not to buy a hdd slower than 7200 rpms, but might it be smarter to install all windows files and programs on one hdd (lets say, 40 gb) and a 2nd drives for music, pictures and w/e. I thought maybe that would help in case I needed to reformat the windows drive, then I wouldn't have to even bother with my music drive. Or should I even consider RAID if I don't play modern games? I realize it's supposed to be more of backup, but anything I have that important is on a dvd already. I'm sorry if this was already disscussed (i searched to no aveil) but any help is appreciated!

Answer:Preventing a bottleneck with HDD...

I don't know about gen. rule apply
while 1 drive is read, write for OS the other read write your data
thats how I can edit 2 movies and copy same time
there is a limit ,one limit is the ide bus or sata controller
using raid will increase some at cost of drive space
also great on re-installs
this is just an opinion on my part
some don't use a smaller drive they will just partition
some say it (partitions)does not work for them
todays hdd's cost about 50 cents usd a gb,but when you try and buy older stock smaller drives that will go up past 1.00 usd
its more what works for you

trend ,today too many people put egg's in 1 basket ,basket breaks lose all eggs
with the low cost of baskets this should not be the case
I guess most people see drive as static (no moving parts)

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I am running XP Professional, The problem I have is, I have a registry cleaner program that also cleans up any invalid shortcuts. Everytime I run this program it deletes three icons from my quicklaunch toolbar, the icons are, MY COMPUTER, MY DOCUMENTS, CONTROL PANEL. Is there any way that I can prevent these icons from being deleted, I have looked in my Registry cleaner program to see if there is any way of setting it to ignore these icons, but I could find nothing.

Answer:Preventing something from being deleted

If the registry cleaner is deleting valid shortcuts I don't think it's a very good registry cleaner. I use Regseeker which has never caused me any problems click here. I also use Ccleaner for general computer cleanup click here

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ive got some one im sure has hacked into my msn messenger account ive got mcafee 2008 got two accounts and some one has a grudge against me for some reason .sending stuff two to people i was close too but i dont know who it is they now everything as when i talk on messenger or did do the info i was talking to has been sent to other people i know some one has hacked into my msn as my partner at the time got her company pc infected and they had to shut the company down to get to the bottom of this attack i know the best way to stop this is not to go on messenger but when i have family on there who live miles away then got no other means is there anything i can do to stop this from happening or tracing the person ive also been told that some one hacked into my msn and was talking to some body on my list pretending that they were me thius day in question i was out all day so def wasnt me on there ????

Answer:preventing hacking on msn

if you got someone you caught someone right, or your aware that someone hacked into your msm a/c. You post has no full stops i havent got time for a grammer lesson but you could of spaced it out a bit.Open a new a/c on messenger. or contact msm and tell them your concerns and may be they could trace the hacker.

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hi to all of the wonderful experts in question is that

i have a xp and i have alot off friends comeover and use my pc i need a way to make them able to get on the internet and at the same time prevent them form

A. changing settings
B. downloading everything they can think of
C. view my documents and files

and thanx alot for ur help

Answer:preventing xp downloading

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Is there any programme that can sucessfully prevent Virtumode and its variations there seems to be plenty of advice on removing these pests but I am looking for s programme that prevents them in the first place. I run XP Pro with PC Guard, Spyblaster,Spybot.Spyhunter,Trojanhunter,Windows Defender. They all find parts of Virtumonde but none seems to prvent it.

Answer:Preventing Virtumonde

I think you're looking for an Antivirus software, not Antispyware software.I suggest going with AVG 8.0. It is free and highly recommended here in the forums to users without antivirus software.

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Question: Preventing Spyware

I was just wondering if there is any way to prevent spyware without using programs or locking the registry. Is there settings that you can change in the Internet Options , Security or Advanced tab that can at least cut down spyware and malware being installed onto ones computer. If so I believe you should write a tech article with the Headline being Prevent Spyware/Malware the Natural Way. If you have any suggestions it would be greatly appreciated.

Answer:Preventing Spyware

Internet Properties - Security - Custom Level :Disable all ActiveXDisable File DownloadUnfortunately most of the spyware/adjunk takes advantage of holes in Internet Explorer, so the most natural way would be for Big Bill and Co. to recode the browser.

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I seriously need to dust the inside of my computer, as well as perform some other routine maintenance. How can I dust the inside of it without causing an electrostatic discharge? Also is there any absolute and positive way to make sure you're grounded without using antistatic equipment? Lots of people say touching your case is enough, but I want to be extra careful because I canít afford any new equipment should I screw up.

Answer:Preventing ESD's while dusting

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I started doing the 4 step preliminary instructions and the Malwarebytes anti-malware has been initializing at the pre-scan operations step for 40 minutes. Is that normal, how long does that scan usually take?

Answer:Viruses preventing me from just about everything

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


Try to run it from safe mode.
How to start Windows in Safe Mode

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Intro: I was doing some computer work for an elderly couple when the internet on that computer randomly stopped working. Rather than having me fix it, they simply bought a new computer. Once I got the new one up and running, they gave me the old one. I'm trying to get it set up so my step mother can have her own computer (it's actually not too bad a computer). The only problem left is the internet problem.

Problem itself: the problem persists on ethernet and wireless connections. The computer shows itself as being connected without any problems but chrome/firefox/ie all show "page not available" messages. They don't say dns problems specifically, but I'm pretty sure that is what I'm looking at. I can ping various ip addresses and without any losses.. I did a tracert and nslookup for without a problem. I've tried configuring the computer to opendns and Neither worked. Disabling windows firewalls and the installed antivirus did nothing for me. There are no proxies set up on the computer. Antivirus/malware scans come back clean. At this point I really don't know what to do with it. Had the people kept the install disks or backup drive on the computer, I'd have just restored the computer to factory settings.

Any ideas would be greatly appreciated.

Answer:Something preventing DNS lookups

Have a look at \windows\system32\drivers\etc\hosts
get a command prompt (aka runas /user:administrator cmd and give the passwd)

run dir \windows\system32\drivers\etc\hosts and look at the size. if it is more than a kb, it has entries in it and can be suspect.
the required entry is LOCALHOST and everything else is optional.

run attrib -r on the host file to make it r/w
echo "localhost" >\windows\system32\drivers\etc\hosts
run attrib +r on the host file to protect it

ipconfig /flushdns
net stop "dns client" (yes, quotes are necessary)​
you should be able to access even though your dns client is not running
if not, investigate the LSP (winsock stack)

you can restart dns using net start "dns client"
test your browser access again

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Hi,Since my last Blue screen of Death, I have did a bit more research on BSOD's.I got a BSOD regards to Bad_Pool_Header. Although there is information on this I do not know how to resolve/prevent future BSOD's.This was the error code:Bad_Pool_Header*** stop: 0x00000019(0x00000020,0xE18CBBD8,0xE18CC6B0,0xBB5BACD6)This was what I copied down during the Bsod. Read some Info here: my OP is obviously Windows Xp home edition with SP3 installed and I have 1 Gb of Ram and... That's all I can think of.I also took a Micrsoft Debugging Tool as it may help.Here it is:IMAGE_NAME: ntoskrnl.exeDEBUG_FLR_IMAGE_TIMESTAMP: 48025eabFAILURE_BUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+2beBUCKET_ID: 0x19_20_nt!ExFreePoolWithTag+2beFollowup: MachineOwner---------kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************BAD_POOL_HEADER (19)The pool is already corrupt at the time of the current request.This may or may not be due to the caller.The internal pool links must be walked to figure out a possible cause ofthe problem, and then special pool applied to the suspect t... Read more

Answer:Preventing And Fixing Bsod's...

Your link states that the pool header is corrupt - this is a fancy way of saying there's a problem with what's stored in your memory. So, the problems can be due to bad memory (either physical or virtual), with the Windows OS (unlikely IMO), with a driver that's writing/reading to memory (most likely - due to the blame being put there in the memory dump analysis), or from a bunch of other stuff within the system that may not be working right.I'd suggest enabling Driver Verifier (for all unsigned drivers) to see if it can catch it on the next BSOD. Here's a link on how to use it: it's setup, just wait for the next BSOD. If the BSOD screen doesn't identify it, then run another dump analysis on the new dump file. That should (most likely) identify the driver. If it doesn't (or it doesn't fix the problem), then you'll have to enable it for all drivers (and this may significantly slow down your system).

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I just installed a new SSD and before formatting, it created a system partition that i was unable to delete. I was able to correctly get the new SSD formatted, Now I receive the message "An operating system wasnt found. try disconnecting....."

I tried selecting the drive and partition from disklist and that didnt help. I also inserted the Win7 recovery disk and that was unable to fix the problem.

My boot disk is an mSata Intel 120gb (OS Drive). Disk management showed there being 2 partitions being system, one being the actual system, and the other being the partition that was created from the new SSD storage drive. It shows 350gb... basically a ghost drive that i wasn't able to delete after formatting the new drive.

Can I make the correct partition active so I can boot again correctly?

Answer:OS not booting. Partition preventing

Quote: Originally Posted by dagomako

I just installed a new SSD and before formatting, it created a system partition that i was unable to delete.

Hard to understand how a new SSD could "create a system partition" without somebody issuing commands of some type.

Post a screenshot of this Windows Disk Management you refer to.

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On my system i originaly had 'Windows 7 32bit' Installed how ever i needed more ram in my pc which was over the amount in which 32bit can use, I noticed that i also had a 64bit of Windows 7 install disk as well as a 32bit version so i tryed to upgrade to 64bit from 32 and i refused to upgrade so i did a complete fresh install.

I formated my HDD and the tryed to install the 64bit version when i can across this.....

First of it takes ages to get to the language select sreen from selecting boot disk.

Secondly when i do select the language and click install now it takes for ever on the 'Setup is Starting...' Screen.

'Not sure but i dont think these 2 took so long when i installed it about 6 months ago.'

now for the major issues....

these are the Partitions it made last time, they are all free and have nothing on them now,

Imageshack - snapshot201007025.jpg

When i select the biggest or anyone of these i get a warning message at the bottom and a text bit saying show details somthing like that and it displays this when i click it.

Imageshack - snapshot201007026.jpg

now if i just ignor this and go on and install it displays like the image below for about 10-20 mins then...

Imageshack - snapshot201007027.jpg

it displays this error,

Imageshack - snapshot20100702.jpg

Now i came here as at the moment i dont have the money to go out and buy a new 'SATA HDD', so im looking to hope i can solve the issue.

PS: these images actually were taken trying ... Read more

Answer:HDD fail soon preventing Install.

Test your HD's using maker's diagnostic/repair full CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Next run chkdsk /r on all HD's from Win7 DVD Repair console command line.

Next zero the HD using DISKPART Clean All command, to get the cleanest possible slate: Boot DVD>Repair console>Recovery tools, open Command Line, type:

SELECT DISK # (for Windows 7 disk)
create partition primary
select partition 1
assign letter=c:

Now return to Install Now to Custom install to partition you have just created.

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Please help! I have an xp Home Edition Computer on a wireless network with 3 user accounts. I want to prevent one user (child) from accessing and using one web site. ( I thought of uninstalling AOL Instant Messenger (AIM), but that would not totally resolve the problem. The child can still reconnect to the web and re-download the program again. How can I configure the xp computer to prevent such access and usage of AIM without affecting the privilages from the other users (Adults) to use the same IM? Thank you in advance for your help.

Mike A.

Answer:Preventing access to AIM web site

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I get an alert on Shutdown that the above program is not responding. There is no 'Ending program', just an 'End now'. The 'DirectDBnoti...' is all of the name that appears.I cannot see the program anywhere. Any help, please?

Answer:DirectDBnoti... preventing shutdown

Do you use Outlook Express?

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I am trying to set up an FTP server here at my work, i have the ports forwarded to my PC and everything is set up, But for the life of me, i cannot get it to work with Windows Firewall enabled.. If i disable it then it works great.

I have enabled the stock windows FTP settings to allow ports 20 and 21, and i also enabled Filezilla (my FTP program of choice) to accept inbound and outbound traffic on any ports. What am i missing?

Answer:Windows firewall preventing FTP

How are you trying to connect to the FTP?

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We are running Windows NT Small Business Server. I need to give someone on the network access to the Internet via our Proxy server, but not allow him to browse the network through network neighborhood. I've heard that you can do this on his computer by editing the registry somehow. How?

Thanks in advance for your help.


Answer:Preventing Network Browsing

Not sure about the registry settings but I beleive you can set a policy so that the net neighborhood icon will be hidden.
Hope this helps

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Hi all,
I'm finding the taskbar is not automatically going away when I want it to. I'm studying online and have to use Firefox a LOT and don't want the taskbar preventing me getting to my other stuff.

So if I lock it to the left, is there a way to tell the desktop that I don't want ANYTHING going behind it on the left? I either want the taskbar to go right away unless I really want it, or to be there so permanently that it is almost as if the rest of the monitor believes that is unusable real estate and nothing goes 'behind' it. Any ideas?

Answer:Preventing stuff going behind taskbar?

Quote: Originally Posted by Eclipse

Hi all,
I'm finding the taskbar is not automatically going away when I want it to. I'm studying online and have to use Firefox a LOT and don't want the taskbar preventing me getting to my other stuff.

So if I lock it to the left, is there a way to tell the desktop that I don't want ANYTHING going behind it on the left? I either want the taskbar to go right away unless I really want it, or to be there so permanently that it is almost as if the rest of the monitor believes that is unusable real estate and nothing goes 'behind' it. Any ideas?

Have you tried the auto hide feature?
Right click your taskbar>properties>tick the box for auto hide.

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Hello, everybody.
I'm looking for some help with my laptop. It is a Sony Vaio SVE1512J6EW and last week, when I was trying to boot from a live USB, it switched off suddenly. Since this moment it never launched again. The screen does not even turn on and, with its RAM connected, it lit its beacons blinking the disk-IO light; the fan turns and the HDD I think it does too. Without its original RAM, i.e. with another RAM or none at all, if I try to turn it on it keeps turning on and off as if it was "trying" and failing to launch. I've tried to hard reset the CMOS, to turn it on without an HDD and to connect it to an external display. Nothing works. When I turn it on with its RAM I can hear a faint snap-like sound coming from the base of its screen/lid like a tic-tac. On the motherboard nothing seems scorched or damaged, at least on one side of it (I haven't dissembled it completely), but I have the feeling there could be something producing a short circuit.
Does anybody have an idea what kind of hardware damage I should look for in order to fix the PC?
Thank you very much in advance.

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