Computer Support Forum

FAKE COM Surrogate in task manager (dllhost.exe*32)

Question: FAKE COM Surrogate in task manager (dllhost.exe*32)

I have had TwinHeadedEagle help this last week at this link: http://malwaretips.com/threads/fake...dont-even-have-google-chrome-installed.35660/

It worked to remove fake google chrome malware, but now I have in the task manager under processes tab, many "dllhost.exe.*32" with description "COM Surrogate" that is basically doing the same thing as the other one. I try and end their process, but they just keep coming back. I tried to download the zoek.exe, and even after I disabled my antivirus, it said my security settings wouldn't allow the download, so I can't run the scan!

Help! Attached is what it looks like in my task manager and also, what it looks like in volume mixer.

Relevance 100%
Preferred Solution: FAKE COM Surrogate in task manager (dllhost.exe*32)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: FAKE COM Surrogate in task manager (dllhost.exe*32)

Hello,

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

9 more replies
Relevance 76.85%

Hello, I've had several warnings by Norton Security Suite within the past week or two that a trojan has been blocked. However, after the latest trojan block, I soon after received a warning from Norton that COM SURROGATE was using a lot of memory. Upon checking task manager, I counted at least (10) dllhost.exe (com surrogate) in the list. I did a system restore to several days before. So far I haven't noticed any ill effects, but ask for help to determine if I am indeed trouble free. Thank you in advance!
 

Answer:Several dllhost.exe / com surrogate in task manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

8 more replies
Relevance 76.85%

These multiple DLLhost.exe entries in Windows Task Manager keep multiplying and multiplying. Any games or programs I use in full screen mode get minimized. I never had an issue until I started noticing this when checking task manager. I checked another laptop and a desktop and they show no such surrogate entries. Even as I'm typing here, the cursor will stop blinking as if another program is loading in the background. Microsoft Security Essentials and Malawarebytes Premium have not been able to get rid of this.

I appreciate your help and expertise. Thank you.
 

Answer:Several DLLhost.exe COM Surrogate in Task Manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 75.98%

Hi there,
I'm fixing a computer for a local business and they said it has been running extremely slow recently. Scanned it over, removed the typical trojans/viruses but it was still running slow. Looked in task manager and found multiple instances of dllhost.exe *32 running. They each took a lot of CPU and memory up. Once I end one of the processes another one starts up. All antivirus is up to date and everything has been scanned but nothing is picking it up. What could it be?
 
I have been able to rightclick - end process all of them for a little bit. I monitored the processes and they were fine for about 10 minutes then all 20 instances of the dllhost.exe*32 popped up again and starting rising in memory and cpu it took up.
 
And yes I have tried multiple solutions to try and fix this so you will see weird programs in the log.
Thanks in advance
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267
Run by ROBERT at 23:31:16 on 2014-09-07
Microsoft Windows 7 Professional   6.1.7600.0.1252.1.1033.18.5943.1856 [GMT -4:00]
.
AV: Norton 360 *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton 360 *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.e... Read more

Answer:20+ instances of dllhost.exe*32: COM Surrogate in task manager

Hello,
 
Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool ... Read more

6 more replies
Relevance 106.19%

Kids have been using the home PC for homework & we believe we caught a bad webpage (opened multiple times with showing any text). Since that time, multiple dllhost.exe *32 Processes open upon using the PC, causing to be VERY slow & eventually not work at all. Have made various attempts to find the virus to no avail, including a full McAfee scan. Downloaded FRST64.EXE to a USB drive on another PC (wouldn't let me download on the home PC because it said I didn't have administrator rights!!!). Used the USB drive copy to run the scan on the home PC. Attached are needed files. Please help us correct this issue!!
 

Answer:DLLHOST.EXE *32 Com surrogate - multiple sessions in Task Manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 106.19%

Using window 8. I'm just an average user with average knowledge w/ computers. There were 2, now 3, COM Surrogate Processes running in my Task Manager, they disappear after around 3 secs. I tried to delete them at this time, but restarting Task Manager will spawn them again and then disappear. When I right click any of them, they lead to Windows System32 Folder, file is dllhost.
START>>>3 months ago, I may have accidentally clicked an ad. Then my wallpaper changed to black. I fixed my background. But after some weeks, my internet traffic seemed to slow down even though I don't have slow internet. Then when I open the laptop, it automatically connects to the net even though I uncheck the "connect automatically" setting in Wi-Fi.
And my windows sometimes deselects, you know, when you need to click the window to acquire control again.
 
Now, I got the VERY FIRST spam in one of my email accounts, and that account HAVEN'T GOTTEN ANY spam for years until THAT time.
 
And my other email account too started acting weird, Yahoo said they got weird activity and I should change my password.
The exact same thing happened with my Sony account too, they asked me to change my password for my safety cuz of some weird activity.
Youtube videos stop buffering midway, need to refresh...
ALL OF THESE THINGS doesn't occur before the 'infection'.
In the last 2.5 months, I've been researching 'bout this virus, and downloaded many types of antiviruses o... Read more

Answer:Multiple(3) COM Surrogate(dllhost?) in Task Manager Pocesses

uhm, anyone?

20 more replies
Relevance 104.96%

My computer got hit with another malware. dllhost.exe *32 COM Surrogate processes in task manager slowing computer down.
 

Answer:dllhost.exe *32 COM Surrogate processes in task manager slowing computer down

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

10 more replies
Relevance 88.56%

Experiencing fake google processes and dllhost.exe virus.

Edit: Also my be important to note the files that I supposedly deleted in safe mode are just now sitting recycle bin in case that will need to be cleared. However, the virus has managed to reinstall itself into one file after the next under one of the app data folders, so naturally the problem still persist.

Another thing, not sure If it is related to the virus or not but when I try to skype since getting the virus my mic automatically mutes. I went into audio settings in windows and turn my mic levels up for both of my mics and they just go back to 0 and mute on its own. It's crazy because I can hear myself when I click "listen to self" and know the devices work until they are auto muted.
 

Answer:Fake Google Processes and dllhost.exe COM Surrogate virus

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found ... Read more

6 more replies
Relevance 85.69%

My task manager processes are filling up with dllhost.exe #32, description, COM Surrogate, and my system is completely bogged down by it. I've seen several posts to this forum with the same problem and am hoping you can help me.
 

Answer:dllhost.exe *32 COM Surrogate is filling up my task mgr Processes

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

12 more replies
Relevance 84.05%

Hi, hope everyone is well.
Suddenly my Windows 7 computer started to have a major issue of uncalled proliferation of many copies of what appears in task manger as dllhost.exe *32 COM Surrogate eventually crushing computer. Norton 360 messages that it blocked attacks from Powelik and AdClicker, but the machine seems to be already infected. When I open the task manager, it shows that computer resources get fully consumed by many copies of dllhost.exe *32 COM Surrogate and my router even starts diplaying warnings of high traffic.
I am looking for help in removing this infection and would appreciate guidance and assistance in doing that. I learned that there are many professionals on this forum that are able to help.
Thank you very much

Answer:problem of many copies of appears in task manger as dllhost.exe*32 COM Surrogate

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/554892 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Relevance 77.49%

Hi,
I think my pc is infected with a virus. My pc is really slow sometimes since yesterday.
In task manager there is 2 times COM SURROGATE...
Is this the virus?
Can anyone help me to delete the virus?
I'm running Windows 10.
Malwarebytes rootkit scanner doesnt detect anything.

Thankyou!
Lucas
 

Answer:Double COM SURROGATE in task manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

4 more replies
Relevance 77.49%

Hi,
I think my pc is infected with a virus. My pc is really slow sometimes since yesterday.
In task manager there is 2 times COM SURROGATE...
Is this the virus?
Can anyone help me to delete the virus?
I'm running Windows 10.
Malwarebytes rootkit scanner doesnt detect anything.

Thankyou!
Lucas
 

Answer:Double COM SURROGATE in task manager

For help make a post here. http://malwaretips.com/forums/malware-removal-assistance.10/
 

2 more replies
Relevance 76.67%

the addition.txt will be on next reply
the addtion.txt

Answer:Hi How to fix the multiple com surrogate in task manager two of them disappear

Please help me how to fix this

4 more replies
Relevance 76.67%

the addition.txt will be on next reply
the addtion.txt

Answer:Hi How to fix the multiple com surrogate in task manager two of them disappear

Please help me how to fix this

0 more replies
Relevance 76.67%

Today I noticed a Com Surrogate in task manager that shows up every so often.
Is this normal? How can I tell if this is a virus?

Would appreciate some help.
Thanks in advance.

Answer:Com Surrogate - shows up now and again in the task manager - virus?

Hi:

Same computer as the one here: Question about Com Surrogate ?

If so, the answer then would probably apply now, as well.

Cheers,

MM

3 more replies
Relevance 76.67%

Hello,
I've seen you solve other people's problem with this difficult malware. I would be extremely grateful if you could work the same magic for me.
Thank you in advance.
Loronin
 

More replies
Relevance 76.26%

Thank you in advance for your help.  I am having a problem with my computer, numerous DLLHOST.exe *32 in my task manager, the computer is slow.  Im running McAfee and it says I am ok.  I also ran malwarebytes and now I have a window constantly popping up saying an outbound connection was blocked and there are two IP addresses that alternate as the window comes up.  If I disable my network card, the DLLHOST programs drop out of the task manager. Thank you again for your help
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17207
Run by RonWa at 9:17:35 on 2014-07-10
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.12187.9799 [GMT -5:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee VirusScan Enterprise Antispyware Module *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\taskeng.exe
C:\Windows\... Read more

Answer:30+ DLLHOST.EXE *32 running in task manager

Hi there,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

59 more replies
Relevance 76.26%

I have a persistent infection.  
 
Windows 7 Pro 64 bit   Microsoft Security essentials .Dell Dual Core Pentium 4 GB RAM
 
There are 30 dllhost.exe processes in taskmgr.  There is a start item in HKCU that does not seem to be on the hard drive.  I can log on as a different user and the dllhost.exe do not appear.  I can run both RogueKiller and MalwareBytes Anti Malware run under the second login and run and find things to fix but they do not fix the infection.  Under the infected login RogueKiller freezes and the MalwareBytes been running for hours now.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16521
Run by Bob at 10:56:53 on 2014-03-23
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.4009.1387 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svcho... Read more

Answer:30 dllhost.exe *32 Com Surrogates In task Manager

Hi there,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

11 more replies
Relevance 76.26%

Hi, I have read through the post by this name, and I have a very similar problem.   I tried malware bytes and Microsoft emergency suite and neither have fixed the problem, they all say the computer is clean.  However, there are at least 30+ DLLhost.exe trying to access sites that are flagged as malicious by malware bytes.   I just downloaded ESET online scanner and am running that.   I also can't download anything directly to the infected computer, it tells me my security settings won't allow it... (and that's news).   However, unlike the previous post anytime I kill the dllhosts they reappear almost immediately.  Can you help ?
Thanks
Theresa
 

Answer:30+ DLLHOST.EXE *32 running in task manager

Here is frst and addition, if that helps !  I ran them this morning...
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-08-2014
Ran by Jessica (administrator) on THERESA-PC on 03-08-2014 11:21:52
Running from C:\Users\Jessica\Desktop
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Microsoft) C:\Program Files (x86)\ACT\Act for Windows\Act.Server.Host.exe
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobi... Read more

20 more replies
Relevance 76.26%

I have my computer set for sleep after 1 hour of inactivity. I will come back to it sometime after that amount of time has elapsed and the screen monitor will be off(which is fine) but I can hear the fan running fairly fast. I will bring up Taskmanager and see one or two dllhost.exes running. They go away before I can do some checking on them.

I downloaded Process Exployer and put my pc to sleep then woke it up and immediately opened PE. I can see the dllhost.exe opened on there and the COM Surrogate under the description but I need to track down the dll that it is acting as a surrogate for.

I don't have but a few seconds to do anything before the dllhost.exe is gone and the cpu usage drops from around 54 to a reasonable level.

What next?

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57, x64 Family 15 Model 104 Stepping 2
Processor Count: 2
RAM: 2940 Mb
Graphics Card: ATI Radeon X1250 , 128 Mb
Hard Drives: C: Total - 236973 MB, Free - 150182 MB;
Motherboard: ATI Corp., Base Board Version, Base Board Serial Number
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

Answer:Solved: dllhost.exe In Task Manager

What is the problem? If something vanishes that fast, it is not really a "problem" that needs to be solved.
 

3 more replies
Relevance 76.26%

At first I had some erroneous files appear on my desktop and in my start menu. I manually deleted these but have since been struggling with multiple dllhost.exe*32 files in task manager. These are slowing down my computer and using high percentages of CPU and memory resources. Also my Avast is reporting a multiple stream of blocked or infected files while my computer is running.
 

Answer:Multiple dllhost.exe*32 in Task Manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Several programs running in the background suddenly crashed at the same time just a few minutes after I logged on my laptop today. I found in the task manager two suspicious processes, conhost.exe *32 and dllhost.exe *32, about 10 of each, with the numbers increasing. I located a conhost.exe in C:\Users\u_1165\AppData\Local\Temp folder, unlocked all the files in the folder using Unlocker1.9.2, and deleted them all. Then I restarted my laptop. There is no conhost.exe *32 running now but 2~5 dllhost.exe *32 still there. The number of dllhost.exe *32 no longer increases though. 
I really need some help from the experts to get rid of this trojan. 
I noticed multiple chrome.exe *32 in the task manager when I was using the Chrome browser. I am not sure whether or not *32 existed before. 
Thanks in advance! 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16421
Run by u_1165 at 22:59:24 on 2014-10-21
Microsoft Windows 7 Home Premium   6.1.7601.1.936.86.1033.18.12185.9231 [GMT -4:00]
.
AV: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\s... Read more

Answer:Multiple dllhost.exe *32 in the task manager

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

18 more replies
Relevance 75.85%

Hello, I've seen a few topics relating to my problem but wasn't sure if the steps are exactly the same for each person or if they are customized from problem to problem.
 
I'm running windows 7 and as other users have stated, my computer was running slowly, freezing up periodically and minimizing programs I was using. I checked task manager and at that time I saw many dllhost with description COM surrogate running, and trying to end the processes they just kept appearing again. At that time I had AVG as my antivirus and malwarebytes. Only AVG detected the file but it could not delete it. I then uninstalled AVG and changed my antivirus to Bitdefender and that seemed to have stifled the symptoms although I don't believe it ever fixed the problem. My computer was running smoothly for about a week and now I have a filename uirrvmzweu.exe with description google chrome. My computer symptoms are about the same as they were when the dllhost process was running. They both act very similar as far as I can see.
 
Any help would be much appreciated, thank you.

Answer:COM Surrogate and google chrome processes in task manager

Welcome njsLets start with this ...Step 1Please download Powelikscleaner (by ESET) and save it to your Desktop.Double-click ESETPoweliksCleaner.exe to start the tool.Read the terms of the End-user license agreement and click Agree if you agree to them.The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.The tool will produce a log in the same directory the tool was run from.Please copy and paste the log in your next reply.Next run Autoruns.Please download AutoRuns and save it to your desktop.Right click on the downloaded file and choose Extract All Files.Once extracted, open the program named Autoruns.Click on Options and then Hide Microsoft and Windows Entries.Press F5 to refresh the startup list.Next go to File -> Save and choose the file type to Text File (.txt).Please attach the text file to your next reply.

15 more replies
Relevance 75.44%

Laptop running slow, gets hot and then turns off.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420  BrowserJavaVersion: 10.7.2
Run by nazt1116 at 8:07:47 on 2014-11-13
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3894.1942 [GMT -5:00]
.
AV: Norton Internet Security *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton Internet Security *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Internet Security *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Hp\Comm... Read more

Answer:running multiple dllhost*32 in task manager

Hello and welcome.  Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!Please do not run any scans or install/uninstall any applications without being directed to do so.Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.   Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

2 more replies
Relevance 75.44%

Hi,
I have a HP labtop running windows 7 and I have been exexperiencing very slow response from my computer. The CPU usage is at 100%.
If any one could help me with this problem that would br great.

Answer:Multiple dllhost.exe appearing in task manager

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy a... Read more

22 more replies
Relevance 75.44%

Hello! I have some problem with my computer. There are several dllhost.exe, svshost.exe and rundll 32.exe running even when I am doing nothing. Could you help me please?
Thanks for your answer
 

Answer:in task manager: several dllhost.exe, svshost.exe and rundll 32.exe

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found s... Read more

14 more replies
Relevance 75.44%

Computer is running slow when I get online and I have several dll files runnings with above name.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 11.0.9600.16521
Run by Billie Readell at 17:01:22 on 2014-03-29
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4056.2715 [GMT -5:00]
.
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Disabled/Outdated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\ctfmon.exe
C:\Wi... Read more

Answer:Several dllhost.exe *32 processes running in task manager

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your re... Read more

21 more replies
Relevance 75.44%

Can't fix it. Have tried all I know to do...

I tried to download the farbar tool and it will not let me download anything. I tried using my usb jump drive and download it from my other laptop and onto this one and it will not install it. This thing has hijacked this laptop.
 

Answer:dllhost.exe many of them on task manager, security settings off.

64-bit not 32
 

12 more replies
Relevance 74.62%

There have been similar posts that a MALWARE RESPONSE TEAM MEMBER (aharonov) has solved for others using FARBAR RECOVERY SCAN TOOL.  I would like assistance running this same tool and interpreting the results.  This would be followed up with more advice.
 
Here is a link to a similar post so you can see what I am after here.  http://www.bleepingcomputer.com/forums/t/525236/30-dllhostexe32-com-surrogate-processes-running-cant-kill/
 
I open the task manager and go to Processes and the files will come and go.  Some times none some times upwards of twenty occurances and using a pile of memory.  I just checked it again and the Deurnwrha.exe has 8 running eating as much as 586,623k of memory each.  rundll32.exe is another goofy one but it my be legitamate.  I attached a shot of what it looks like.
 
There is info about "Should I run OTL and post a log of that?  I will wait for instruction...dds logs attached" in the above linked post.  I have no idea what OTL and dds logs are so you will have to provide guidance on how to perform some of the diagnostic functions and such.  This is my very first post on this sight so I am fumbling around a bit.  Hell, it took me twenty minutes just to figure out how to creat a new posted question.
 
Again, the member stated above was very helpful solving similar issues and I hope he/she or and equal can help me out here.
 
Running windows XP and recently switched t... Read more

Answer:Task Manager shows dllhost.exe & deurnwrha.exe many times

Hi,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

9 more replies
Relevance 74.62%

Hello,
 
Windows 7 Pro 64 bit SP 1,  Microsoft Security essentials Intel Core i5-2410M 4GB RAM
 
There are currnelty multiple dllhost.exe processes running in taskmagr. Verified that it was a possible zbot Trojan when scanning through security essentials and attempted to do a System Recovery however I am unable to complete the recovery as a error appears on the C:. When I try to correct the error the process never completes. I have tried removing in safe mode and have been unsuccessful, any help would be greatly appreciated.
 
I saw a previous issue when  I searched dllhost however the fix was specific to that particular user.
 
 
I ran a scan using Faber Recovery Scan Tool, the results are below. 
 
Thank you,
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 17-04-2014
Ran by MTejada (administrator) on GMCVB-LT3199 on 17-04-2014 12:11:47
Running from D:\Marti Comp
Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tut... Read more

Answer:Multiple dllhost.exe *32 Com Surrogates running In task Manager

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer. Make sure that Addition.txt is ticked as well.
Press Scan button.
It will make a log (FRST.txt) in th... Read more

2 more replies
Relevance 74.62%

I first noticed a problem several weeks ago as IE was giving me problems.  My home page went away several times and I had to set it up again, auto fills went away, etc.  I head the HD running constantly and my monitor would not go into sleep mode.  I opened task manager to find several instances of DLLHOST.EXE *32 running.  usually not more than 10 at a time but handling a lot of info.  If I try to cancel an instance, it immediately re-appears.  My McAfee occasionally has quarantined a risk in real time, but nothing is ever found on a scan.  I've tried IObit and Malware bytes and they don't seem to detect anything.  I think this virus is deleting the malware programs as well, because they have disappeared a couple times.  I ran a McAfee scan in Safe Mode last night but nothing was detected.  Left my computer off over night and did some research which brought me here.  Upon restart today, I'm not seeing any activity in task manager with DLLHOST.EXE but that has happened before.  My computer had a complete meltdown earlier yesterday when I restarted it after clearing the browsing history and cookies out of IE.  Errors were flashing so quickly with different things I couldn't even shut them down.  I had to force a shutdown.  I run Windows 7.  Forgive me if I've left something out.  I hope you can help me.  Thanks!  I have attached the "attach.txt" file and Here is my DDS log:
... Read more

Answer:Multiple DLLHOST.EXE files running in task manager

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please download Powelikscleaner (by ESET) and save it to your Desktop.Double-click ESETPoweliksCleaner.exe to start the tool.Read the terms of the End-user license agreement and click Agree if you agree to t... Read more

22 more replies
Relevance 74.62%

Hi I'm new and I seriously need help I'm at my wits end, I tried everything and nothing works. Tried malware bytes, hitman, rouge killer, clean boot, went into safe mode. Changed codecs for the thumbnails. Nothing works.

The dllhost.exe virus still persist. A temporary fix I found was disabling the network adapter and the virus stops replicating in the task manager, but as soon as I turn it back on the virus starts replicating and takes up cpu memory

I'm think of backing up my data and do a clean install to get rid of the stress.

Answer:Dllhost.exe still persist in task manager, taking up cpu memory

it can take weeks to clean a virus and even then you can never be 100% it's gone completely and it's a lot quicker to reinstall Windows if you can so back up your data and use the below tutorial to reinstall and it's good for retail also

Clean Reinstall - Factory OEM Windows 7

5 more replies
Relevance 74.62%

I've used malwarebytes to quarantine and remove threats but the problem still isn't resolved.  Downloading keeps getting turned off in internet explorer and cookies are deleted. 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.67.2
Run by Phillip at 0:38:48 on 2014-11-09
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4095.1999 [GMT -6:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k ... Read more

Answer:dllhost taking over task manager and eating up memory

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Re-enable downloads in Internet ExplorerPress the + R on your keyboard at the same time. Type inetcpl.cpl and click OK. Click the Security tab and then on Step 2Please download Powelikscleaner (by ESET)... Read more

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I'm also fairly certain that I've got a Trojan as I just had a video pop up in Windows Media Player that I've never seen before. I closed out before seeing what it was all about, but I'm worried that I'm severely infected. I've done some reading about reformatting and have done it before on my old computer, but not on this one. Apparently, it requires a Windows disc to perform on this computer, but it was a custom build and I never had a disc for it (Windows 7 came pre-installed). Thank you for any help that you guys can provide.

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/2/2015
Scan Time: 6:49:24 PM
Logfile: MB Log.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.02.09
Rootkit Database: v2014.12.30.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Sean

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 374485
Time Elapsed: 13 min, 43 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 2
Trojan.FakeMS, HKLM\SOFTWARE\CLASSES\CLSID\{F6BF8414-962C-40FE-90F1-B80A7E72DB9A}, Quarantined, [5b462bc79aef3501b144d428c63b47b9],
PUP.Optional.MyFreeze.A, HKLM\SOFTWARE\WOW6432NODE\Freeze.com, Quarantin... Read more

Answer:Multiple explorer.exe and dllhost.exe *32 Instances in Task Manager.

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=================================

Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2
Close all the running programs
Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Fin... Read more

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Hello I have been trying to get rid of multiple instances of dllhost.exe com surrogate. I have tried a few things and seen that some with the same problem have been helped here so decided to try my luck and see if i can be helped
 

Answer:dllhost.exe mutiple instances in task manager raising RAM

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Hello,
I noticed my computer was reacting slowly and my internet had slowed to a stop. I opened task manager and noticed I had multiple dllhost.exe *32 running in the process list. Individually ending all of them restored things back to normal. Then about ten minutes later things slowed down again and I noticed all the dllhost.exe *32 process were running again. I googled it and saw it was a problem and here I am. I ran the READ ME RUN ME process and attached my logs.

Some things to note. While running Malwarebytes it didn't show any threats and didn't give me the export log button. I instead had to look under the history tab and then clicked on the application logs button on the left hand side. I opened the .xml file and copied and pasted everything it displayed into notepad and that is what is attached.

Also after running Rogue Killer a page opened in my web browser taking me to Ad Lice's site with instructions on how to remove Poweliks with rogue killer. I didn't do anything after, just thought I'd mention it. I bookmarked the page if you need me to link to it.

Almost forgot, while downloading the programs I noticed that IE kept disabling my downloads and I had to manually enable them each time I downloaded a program.

I think I covered all the bases. Please let me know if I missed anything or did anything wrong.

Thanks in advance,
Glen
 

Answer:Multipe 'dllhost.exe *32' processes showing up in task manager.

Hello.

Can you attach the correct log from Malware Bytes please.



Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:


[Tr.Poweliks] (X64) HKEY_USERS\.DEFAULT\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found
[Tr.Poweliks] (X64) HKEY_USERS\S-1-5-21-1718683747-3220676656-3354627562-1000\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found
[Tr.Poweliks] (X64) HKEY_USERS\S-1-5-18\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.



Re run Hitman and have it remove what it finds.


Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt... Read more

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Answer:Another Many dllhost.exe *32 Running in Task Manager; Powershell Not Working Message

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Hello, I have many instances of dlhost.exe *32 running in task manager, which is putting the CPU at 100% and slowing everything down to a crawl. This s an HP Pavilion dv6 laptop running Windows 7 64bit. Can you please help?
jackp
 

Answer:Many dllhost.exe *32 Running in Task Manager; Powershell Not Working Message

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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On a system running Windows 7 Pro, the user contacted me because it was extremely slow.  I found dllhost.exe running multiple times and restarting when killed.  I have seen this before and was able to clean by booting in safe mode with networking (for remote access) and running Malwarebytes, SuperAntispyware and ESET Online scanner.  I have run all those and found malware and cleaned it, but there is still something going on.  I installed the trial of Malwarebytes and it is blocking dllhost processes constantly.  I found a folder in Users\username\AppDatas\Local\Temp called sjgwbtf.  Attempting to delete or acces this folder results in "Access is denied."
 
Thank you in advance for your assistance.
 
adaniel

Answer:dllhost.exe appears in task manager multiple times, restarts when killed

Possible Alueron rootkit.  Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed ... Read more

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Could you please help me considering this is my work computer. I have added both files from the program I downloaded from your website first64
 

Answer:Help with fake chrome in task manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
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I have a user infected with this virus. Any help will be appreciated.

Pat
 

Answer:dllhost.exe and dllhost.exe *32 COM Surrogate slowing down the machine

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

1 more replies
Relevance 71.34%

Hello a computer at our company was recently infected by a fake antivirus program. More than one apparently one called Anti-Malware Pro and Security Master AV. Also a browser hijacker that keeps taking me to Gala.com.

I already deleted what I could of the fake antivirus programs but it seems to be recreating parts of itself.

I am also unable to open task manager. I am unable to activate it even when I use gpedit.msc. I tried various fixes but was unable to enable the task manager so I can not see what processes are going on. The button used to be greyed out but after a few fixes I was able to make the button appear but clicking on the task manager button does nothing.

I would also like to know how to make the search function more powerful because it is unable to see files I know that exist and am looking at hidden in certain places. Can I enable it to scan all locations on my C: drive? For example it was unable to find this file SM3c38.exe using it but luckily I was able to trace the location of it due to another file linking to it.

Thanks for the help.



DDS (Ver_10-03-17.01) - NTFSx86
Run by djackson at 17:44:17.35 on Wed 06/02/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.375 [GMT -5:00]

AV: Security Master AV *On-access scanning enabled* (Updated) {8694A4DD-598A-47BE-87C3-CF75716861EC}
AV: avast! Antivirus *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D} ... Read more

Answer:Fake antivirus removal + task manager

Hi,

Please do the following:


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it ... Read more

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I keep getting memory error's. So I opened up task manager and I have about 10 instances of Google Chrome running and they keep multiplying. I don't even have Google Chrome on my machine.
 

Answer:Fake Google Chrome in task manager

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable. ​Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

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Hi, recently I moved to a new apartment and the first day I was on the network I discovered a couple strange .exe files around my computer. I was stupid enough to click on one called "games.exe" that showed up in my shared network places folder, and since then I've had strange problems. For starters, the main symptom is that most non-microsoft .exe files have changed color quality to about 16 colors, and not just on the desktop, but EVERYWHERE on my computer (even the miniature icons in the start menu). What I have discovered is that clicking on any of these programs starts up a process called "Nvsvc32.exe" that causes my regular task manager to close immediately upon opening, and also makes my computer and internet unbearably slow. I can easily end this process using Security Task Manager, which sees this process as a 97% threat, but it starts back up any time any of the infected icons are accessed, either directly or indirectly. I understand that the real "Nvsvc32.exe" is an Nvidia driver file of some sort - this is merely a disguise that some sort of virus or worm is using. I have found the malicious and self-regenerating .exe file in my C:\WINDOWS\system32\drivers folder, whereas the real "nvsvc32.exe" should and does reside in the C:\WINDOWS\system32 folder. I have spent several days searching the internet for these symptoms, but since all I really have to go off of is this fake .exe name which I assume is ... Read more

Answer:Fake Nvsvc.exe 97% threat in Security Task Manager

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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When I restart from Sleep, I have windows open that look like a browser with various ads in them. I looked in my task manager and saw a number of Chrome processes named Wgvsgnxdj.exe *32 that use about 20% of the CPU. When I end the processes, they restart on their own. The processes are all located in the AppData/LocalLow/Adobe/zqjpwqzm folder.

Can you please help me out? I have scanned with MalwareBytes, MaAfee, SpyBot 2, and tdsskiller. None of these have found anything.

I have attached FRST scan logs.

Thank You!
 

Answer:Fake Google Chrome Processes in Task Manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

4 more replies
Relevance 70.93%

I have a Windows 7 Lenovo laptop that is running very slow.  I ran virus scans, including Malwarebytes that returned zero results.  I have noticed in Task Manager that there are several processes running with a description of "Google Chrome". 
 
The exe file is in the \userprofile\appdata\locallow\Sun\ folder. This exe cannot be deleted since there is a lock on it. Even if I kill the processes from Task Manager, they regenerate faster than I can delete.
 
Would you please help me with removing this virus?  Thank you.

Answer:Fake Google Chrome processes in Task Manager

Hi. Please do the following:
Download Farbar Recovery Scan Tool and save it to your desktop. http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/Note: please pick the version that matches your operating system's bit type. If you don't know which version matches your system, take a look at this link: http://www.bleepingcomputer.com/tutorials/32-bit-or-64-bit-windows/
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

7 more replies
Relevance 70.93%

Hello a computer at our company was recently infected by a fake antivirus program. More than one apparently one called Anti-Malware Pro and Security Master AV. Also a browser hijacker that keeps taking me to Gala.com.I already deleted what I could of the fake antivirus programs but it seems to be recreating parts of itself.I am also unable to open task manager. I am unable to activate it even when I use gpedit.msc. I tried various fixes but was unable to enable the task manager so I can not see what processes are going on. The button used to be greyed out but after a few fixes I was able to make the button appear but clicking on the task manager button does nothing.I would also like to know how to make the search function more powerful because it is unable to see files I know that exist and am looking at hidden in certain places. Can I enable it to scan all locations on my C: drive? For example it was unable to find this file SM3c38.exe using it but luckily I was able to trace the location of it due to another file linking to it.Thanks for the help.DDS (Ver_10-03-17.01) - NTFSx86Run by djackson at 17:44:17.35 on Wed 06/02/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.375 [GMT -5:00]AV: Security Master AV *On-access scanning enabled* (Updated) {8694A4DD-598A-47BE-87C3-CF75716861EC}AV: avast! Antivirus *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}FW: Security Master AV *enabled* {8C5D978... Read more

Answer:Fake Anitivirus, browser hijack, and task manager

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
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My laptop runs slower than usual and is creating new folders in weird places. I did notice task manager processes for chrome and did an online search to find a few connected to fake processes like
programdata\ntuser.pol and programdata\Roaming and windows\XSxS.

I ran MGlogs and attached the zip that was one my desktop after it completed.
 

Answer:Task Manager Shows Fake Chrome Processes

Can you upload all of the other requested logs please?

I will post to procedures for your reference.

READ & RUN ME FIRST - Malware Removal Guide
 

10 more replies
Relevance 70.93%

Help guys, this virus is really pissing me of to the point where I am about to chuck my pc out the window. On bootup I will not get any taskbar/start menu etc, alt+tab doesn't work or anything. I get a fake screen telling me I have been illegally downloading software, if I press CTRL+ALT+DELETE then I get no option to open the task manager, I don't have any administrator access. In safemode it will still boot with the message, no task manager still. I attempted to do a recovery from the safemode menu thing, but it will still boot into the virus screen. I am on windows 7, and I cannot run a hijack this log or anything .
 

Answer:Fake Piracy warnings! Cannot access task manager

Hi, lost4468

Welcome.

Download OTL to your Desktop

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
OTL should now start. Change the following settings
Change Drivers to All
Change Standard Registry to All
Under File Scans, change File age to 30

Under the Custom Scan box paste this in

netsvcs
msconfig
safebootminimal
safebootnetwork
%SYSTEMDRIVE%\*.*
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
/md5stop
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt (first run only). These are saved in the same location as OTL.
Please post the contents of these files in your next reply.
Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during t... Read more

3 more replies
Relevance 70.93%

I am experiencing the same issues as some of your other users with a Fake Google Chrome process residing my Task Manager screen. My issue on my Laptop began yesterday, after I tackled removing a dllhost.exe issue over the weekend. I thought I had done well to get rid of it, using information from your forum, but then this file showed up the next day.My file is titled "Immytfefs.exe" and it states that it resides in the "C:\Users\User\AppData\LocalLow\Adobe\nmvkurfye" directory.It says it is a Google Chrome process, but I have uninstalled that program, and it is still there. I have Norton360 and MalwareBytes running, and neither detect this issue. I have downloaded your FARBAR Recovery Tools and ran the process to create the First and Addition files. and will attempt to upload them with this issue request. [Can't upload] If anyone has answers to this, that would be much appreciated.I came to this forum, because I can see others are currently experiencing the same issues.Please let me know what I can do to resolve this.  I think this is a true virus...Sincerely,David I can't seem to upload the FRST and Addition files to this post, so maybe someone can help me with that also. FRST.txt************Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-11-2014Ran by User (administrator) on USER-PC on 11-11-2014 12:54:20Running from C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFMFWEVJLoaded Profile: User (Avai... Read more

Answer:Fake Google Chrome exes in Task Manager

Ran ESET Powelikscleaner.exe tool and did find Poweliks virus, and cleaned it.  Do not see the multiple files in Task Manager running behind the scenes.  Virus may have been involved with that!
Will keep the forum posted if any other files pop up.  Thanks for your help, and I am being patient...just reading alot of what others are experiencing.

3 more replies
Relevance 70.11%

My computer is being taken over by fake chrome processes using the vast majority of my CPU.

Answer:Massive amounts of CPU being used by a Fake chrome process in task manager

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/553421 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer:mshta hijacked and multiple instances of fake programs in task manager

Thanks for reading,

I have a windows xp laptop that is severly infected.
Mshta has been duped in task manager and there are other fake programs running. When connected to the web it redirects any search or address bar submissions. Home page redirects aswell even with it set via Internet options.

Avg didn't catch anything and acted as if it was operating 3 times it's normal speed which was very odd to me and it only found tracking cookies but a prompt popped up saying I needed to update before it could delet the tracking cookies....I called bs to that and downloaded rkill ran it and like magic my avg was terminated along with all the fake mshtas/fake programs. So I downloaded mbam,emsisoft,hijackthis,dds,gmer,defoger,superantispyware. Before I got started I tested the severity of reoccurances if I ended a fake proccess. Ending each in task manager was fine with no issues even the web would work with fewer redirects any time a page was closed a fake program would appear in the proccess list. I then ran mbam It found 7 Trojans they deleted fine but now the computer was slower than before and now mbam needed to update? I launched task manager and now instead of 8 mshtas running I now had 20 and other fake programs running. I ran rkill again but this time it didn't remove any fake processes from running. Any attemp at ending a fake proccess like before now results in access denied and a fatal error occurring shutting down with a timer. Says I have 1 min before the la... Read more

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Relevance 69.29%

Hello TSGF,
I caught something-- your help is much appreciated!
-on desktop: "Warning: Spyware threat has been detected on your PC."
-popups, including "Your computer is working slowly",
"Warning: Your computer is infected..., "Click here", etc.
IE pages auto-opening with "Top-rated Spyware Removal..." etc. etc.
-"Task Manager has been disabled by your administrator"
Nothing new for you, yes?
Thank you very much---

My HJT log............

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:48:20 AM, on 5/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\winself.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wmsdkns.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis_v2.e... Read more

Answer:Solved: Task Manager disabled, fake Spyware removal popups, etc.

Update---
I have run and/or am running
AVAST!, Spybot SD, and Ad-Aware,
Was told by "expert" that I have Zlob.trojan and/or smitfraud,
both of which reportedly may be cured via Spybot or Ad-Aware.
But still have same issues affecting:
Task Manager (not available)
Desktop (hijacked with spyware ad)
Toobar (regular ad/warning popups)
IE (regular ad/warning popups)
...please someone help soon--
been waiting for days-- thank you...
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:59:41 AM, on 5/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\wmsdkns.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\StartupMonitor.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\winself.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HiJackThis_v2.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explo... Read more

2 more replies
Relevance 69.29%

Hello -
A customer of mine brought their personal laptop to me to look into why large amounts of data are being used up on their Verizon Hotspot.  This is a Windows 7 Home Premium laptop.  I ran multiple virus scans including ComboFix and Malwarebytes that returned zero results.  I then noticed in Task Manager that there were multiple processes running that belonged to Google Chrome.  I then verified that Chrome is not even installed.  I found the running .exe file in the \userprofile\appdata\locallow\Google directory.  Rebooted into 'Safe Mode' and then removed the folder and then scanned the registry for the same .exe name and removed them as well.  I then restarted the pc and the files reappeared, this time in the Adobe directory rather than Google.  I repeated the steps above with the same results.  Would you please help me with removing this virus?  Thank you.

Answer:Fake Google Chrome Running Multiple Processes in Task Manager

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy a... Read more

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Relevance 69.29%

A fake Google chrome file and dllhost.exe 32 file keeps spamming my task manager. I downloaded the real "Google chrome" from Google so I could use the "Google chrome task manager" to get rid of it but it didn't work. I turned my thumbnail preview off and I haven't seen dllhost.exe 32* since but I'm not sure if its completely takin care of that problem. My temporary fix for the fake Google Chrome file right now is when it starts spamming my task manager I right-click on it> open file location> start logging off and when the force shutdown menu appears I click cancel. For some reason it completely vanishes from my task manager for a couple seconds when I start logging off. Then I go back to my "open file location" and quickly delete the file before it starts back up. This stops it from spamming me but I have to do it every time I get on my computer. Still looking for a permanent solution for it.
 

Answer:Fake Google Chrome file spamming my processes in task manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

5 more replies
Relevance 69.29%

Strider said:


A fake Google chrome file and dllhost.exe 32 file keeps spamming my task manager. I downloaded the real "Google chrome" from Google so I could use the "Google chrome task manager" to get rid of it but it didn't work. I turned my thumbnail preview off and I haven't seen dllhost.exe 32* since but I'm not sure if its completely takin care of that problem. My temporary fix for the fake Google Chrome file right now is when it starts spamming my task manager I right-click on it> open file location> start logging off and when the force shutdown menu appears I click cancel. For some reason it completely vanishes from my task manager for a couple seconds when I start logging off. Then I go back to my "open file location" and quickly delete the file before it starts back up. This stops it from spamming me but I have to do it every time I get on my computer. Still looking for a permanent solution for it.Click to expand...

I had the same issue. Hopefully you can help. File attached. The google chrome process was called "Eskuyiyifxt.exe*32"
 

Answer:Fake Google Chrome file spamming my processes in task manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 68.47%

Hi,

I am having problems with my other computer. It seemed to be infected with a fake virus warning a few days ago and I rad a few virus scans and removed everything that was found. Since then, I have had numerous "Your computer is infected" popups in my System Tray that lead to AVCare opening up and beginning to run on its own. I cannot open Task Manager or some applications as an error pops up reading "Application cannot be executed. The file is infected. Please activate your antivirus software." This happens in Safe Mode too. When in Normal Mode the AVCare runs in about 5 different windows and I usually get around 10-15 System Tray Icons of the fake security center.

I am unsure what to do now, as I can only run some things and in Normal mode I get so many popups and AVCare windows that it becomes filled with the windows and system tray icons.

Please help me, anything is appreciated. Also, I am typing this on my other computer as I had trouble getting online with the infected computer, but that computer is accessible once I need to do something to start the process of healing it.

Thank you.

Answer:Fake Security Center, AVCare, Error Popup, CANNOT RUN TASK MANAGER or APPLICATIONS

You could try this scan:http://www.freedrweb.com/livecd

87 more replies
Relevance 68.06%

Hello, this morning I was checking all the things on my computer just to clean up and I found two "COM Surrogate" processes running. I googled it and another name for it is, dllhost.exe 32 or something of the sort, I'm sure you may already know. I've scanned with Malwarebytes twice now, one regular scan, and now a scan with the rootkit search part enabled.

Please help, thanks!!
 

Answer:I have a "COM Surrogate" in task manager and malwarebytes can't find it

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

5 more replies
Relevance 67.65%

Hello,

First off, I'm a new member to the forum and I would like to express my sincere appreciation for help resolving this problem. I'm usually able to clean up malware but have not been successful in this case. As I've read through the furum, I've noticed other posts with a similar issue so this must be something new going around.

The issue I have is popups (always three windows) which became noticeable about five days ago and prompted my actions. I have two accounts on the infected PC and the issue is present on one account while the other account is free of the issue. As I investigated, I noticed a fake google chrome entry in the processes tab of the task manager. Its name is "cphngsji.exe*32" and its listed description is "google chrome." There are 10 to 15 entries in the task manager and it varies increasing and decreasing randomly. The randomly increasing and decreasing entries are visible and correspond to peaks and valleys in the CPU usage trace on the performance tab of the task manager. I also have an issue with the CPU fan running a great deal of the time when the infected account is active. This began several months ago and I now believe it is a result of this infection.

So far I have run my antivirus (McAfee), a tool called SUPERAntiSpyware Free Edition. They were able to find and fix other bugs but not this one. I also ran a McAfee tool called 'GetSusp' which identified three PUP's and one Assumed Dirty ... Read more

Answer:Fake google chrome entry in task manager causing popups and system slowness

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable. ​Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wa... Read more

7 more replies
Relevance 67.65%

Infections date probably on 10/26/2014. Fake google chrome processes (a lot of them) are running in the task manager, hogging memory and CPU. Computer is slow.

The process name is listed as Mjjckmsq.exe *32 in task manager, and is running from the location....
C:\Users\USERNAME\AppData\LocalLow\EmieUserList\Uuiputi\fzsdleeocr
.....as mentioned by task manager when I right-click on the process and ask to open file location.

This EmieUserList is a hidden folder and is not visible in the LocalLow folder even if I enable the "show hidden files and folders" option.

I have run the Farbar Recovery scan tool and have attached the results with this post.

Please let me know if there is anything else I can do to help solve this problem.
 

Answer:Fake Google Chrome processes named Mjjckmsq.exe *32 in task manager slowing computer down

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

7 more replies
Relevance 67.65%

The process name is listed as wgjbmmc.exe *32 in task manager.
When I 'Open file location' it is located at...
C:\Users\USERNAME\AppData\LocalLow\EmieUserList\pgngpdf\zhgekhrmttku

I attached the FRST results files.

Thank you
 

Answer:Fake Google Chrome processes named wgjbmmc.exe *32 in task manager slowing computer down

Hello.
Uninstall Microsoft Security Essentials

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Code:

Start
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\Software\Classes\.exe: => <===== ATTENTION!
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\...\Run: [Wkudeas] => regsvr32.exe /s "C:\Users\Jeff\AppData\Local\{CB212118-3492-4DED-963D-DAB6283A1E07}\Wkudeas.dll" <===== ATTENTION
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\...\MountPoints2: {08c6c7e4-0e4a-11e0-9774-96bca1c77bb5} - G:\setup.exe -a
HKU\S-1-5-21-2545292765-1230149573-3276927781-1001\...\MountPoints2: {e5848bdb-fdad-11e1-8325-8bf135db7bca} - G:\setup.exe -a
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM - {C69147BC-0DE3-470F-9D13-13BFFC7C77BA} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 - {C69147BC-0DE3-470F-9D13-13BFFC7C77BA} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
EmptyTemp:
End

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that bo... Read more

8 more replies
Relevance 64.78%

Hey everyone. From what it seems, this is quite an active topic as of late. As I stated above, this is a family members computer. I'm pretty computer literate but know when to throw in the towel; I am at a loss of what to do in order to fix this. Any help is appreciated. Thanks in advance!
 

Answer:dllhost*32 COM surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

11 more replies
Relevance 64.78%

I tried running FSR as requested to run prior to posting thread but it will not download.
 

Answer:Dllhost.exe COM Surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Same issue as many others with multiple dllhost.exe COM surrogate processes taking up all my memory. Malwarebytes is blocking malicious website 4682b4.com repeatedly. From reading through other forums it appears I need my own fixlist.txt. Attached are my log files from Combofix, FRST, and ESET. Thanks!
 

Answer:DLLHOST.EXE COM SURROGATE

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

8 more replies
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Hi, I have a problem with dlhost.exe *32 running many processes.
 
Have downloaded and ran Farbarand following is FRST file and Addition file is attached
 Addition.txt   55.55KB
  2 downloads. Any help would be most appreciated.
 
Thanks
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014
Ran by Richard Office (administrator) on RICHARDOFFIC-PC on 03-04-2014 20:07:57
Running from C:\Users\Richard Office\Desktop\New folder\Temporary Internet Files\Content.IE5\XLE7DOS0
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(NVIDIA Corporation) C:\Windows\system32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(Stardock Corporation) C:\Program Files\Dell\DellDock\DockLogin.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\W... Read more

Answer:COM Surrogate - dllhost.exe *32

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy a... Read more

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I have multiple instances of dllhost.exe running under processes. I've downloaded and ran DDS and am posting the logs.
Windows 7 64-bit, SP 1
Thanks,
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.17116  BrowserJavaVersion: 10.71.2
Run by Charlie at 22:39:30 on 2014-10-19
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8064.3187 [GMT -5:00]
.
AV: Norton AntiVirus *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton AntiVirus *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Autodesk\Content Serv... Read more

Answer:dllhost.exe COM surrogate

Hello chasdal I Would like you to do the following.Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.Link 1Link 2Link 31. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Double click on combofix.exe & follow the prompts.When finished, it will produce a report for you.Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stallNote 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer"information and logs"In your next post I need the followingLog from Combofixlet me know of any problems you may have hadHow is the computer doing now?Gringo

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Looks like a lot of people have been having this issue lately and I am one of them.
 
I ran a ton of different tools and found quite a few malware issues that they resolved. (Poweliks) Running them a second time and everything seems to be coming up clean. But I am still getting these dllhosts popping up.  I found a scheduled task that was created around the time the issue started and deleted it.  They now don't come back as fast.  They where coming back right away... now it seems like its only when I restart computer.  Something still in there starting them - guessing in reg under a run??
 
Tools I ran -
 
TDSKiller, RogueKiller,Malware Bytes, JRT< iExplore, HitmanPro, HijackThis,eset, adwcleaner, MS Security Essentials
 
Help please... thanks
 
 
-----
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-11-2014
Ran by John (administrator) on JOHN-PC on 05-11-2014 07:59:15
Running from C:\Users\John\Desktop
Loaded Profile: John (Available profiles: John & Administrator)
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not... Read more

Answer:dllhost.exe *32 com surrogate

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/554840 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy a... Read more

Answer:dllhost.exe com surrogate

The log is below. I have attached the addition.txt file. Thanks so much for your assistance!!!!
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 15-10-2014 02
Ran by Abby (administrator) on ABBY-PC on 15-10-2014 19:40:45
Running from D:\
Loaded Profile: Abby (Available profiles: Abby)
Platform: Microsoft Windows 7 Home Premium  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Safe Mode (minimal)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [283160 2010-11-06] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [10025576 2011-02-11] (Realtek Semiconductor)
HKLM\...\Run: [SuiteTray] => C:\Program Files\Egi... Read more

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Hello!

Recently, I've been having this constantly occurring issue that my cursor would "load" (that circle loading symbol) for a split-second then go back to normal before occurring again after a couple of seconds - after observing Task Manager's Processes, I've noticed that dllhost.exe would suddenly appear to the top/near the top of my task manager tab.

Would you kindly check these logs if my PC is alright?
 

Answer:dllhost.exe COM Surrogate?

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

9 more replies
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Hello Everyone! I'm a new user and I need help/guidance on how to repair my wife's computer, which, I believe is infected with malware posing as the topic title.  Did some internet research on this, and decided to come to this forum.  Lots of "solutions" out there, but I'm a straight forward user, not a sys admin.  There were postings about downloading and running COMBOFIX, and then there were warnings that only sys admin experts should run this program. So, I stopped the research and decided to come here for help. My wife's laptop computer is a Sony VAIO, running Window 7.  Last week, I believe it was infected with a different malware.  I ended up restoring from an earlier date, and that repetitive process stopped.  It was a process resemblingn Google Chrome, but Chrome was not installed on her computer. The issue she is having now is the same. There is a repetitive process (see topic name) that runs, and duplicates itself until the system reports a high CPU usage warning.  Going to the Task Manager ™ you can see a number of them.  The amount varies as you watch TM.  Right now there is seven (7) of them.  You can kill them, but after a few moments they reappear. Okay, I think that's enough information for now.  Need an expert to patiently work with me and step me through whatever I need to do to clean her system. Appreciate your help in advance! V/RGary P.aka proaspen

Answer:dllhost.exe *32 COM Surrogate

Have to tried online scans like eset etc? You could try Norton Power Eraser free stand alone tool. Be sure to watch the video there. https://support.norton.com/sp/en/us/threat-removal-solutions/current/info?entsrc=redirect_pubweb

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I need help removing dllhost.exe 32 com surrogate
 

Answer:DLLHost.exe *32 com surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-11-2014
Ran by Lumsdaine (administrator) on LUMSDAINE-HOME on 06-11-2014 23:33:56
Running from C:\Users\Lumsdaine\Documents\Software\Anti-virus
Loaded Profile: Lumsdaine (Available profiles: Lumsdaine & David & Stephen & Timothy)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(ABBYY) C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
(Threat Expert Ltd.) C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(Seagate Technology LLC) C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(Acer Incorporated) C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Intel Corporation) C:\Program Files (x86)\Intel\MPI-RT\4.0.2.005\em64t\bin\smpd.exe
(Acer Incorporated) ... Read more

Answer:dllhost COM surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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My computer is running very slow. There are a bunch of dllhost.exe *32 com surrogate running in the task manager processes. Please help.
 

Answer:Please help with dllhost.exe *32 com surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Hi,
I have a problem with dllhost.exe *32 com surrogate where like 20-30 are running at once
and running CPU usage to 100%, it went away for awhile and has now came back.
I'm basically a novice at computers. I'm wondering if you can help me remove it.
Thanks for any help.
 

Answer:Have about 20 dllhost.exe *32 com surrogate

When I try to download the Farbar Recovery Scan Tool - I get a security box that pops up and it reads: Your current security settings do not allow this file to be downloaded. I wonder how I get around this. Please help.
 

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it appear and then disappearing after few seconds .. i managed to take a screenshot Gyazo - b51625de3e12c0504d06265b09c3bfd1.png
 

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Hey guys,
 
I was just cleaning up my dads computer and noticed there were something like 20 of these processes running. I googled it which led me to this site. Nothing I have done will do anything about this issue so I'm turning here to your help. From other posts, I ran the FRST scan to get a report for someone to look at. Report addition.txt is attached. Thanks for any help with this matter.
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 13-03-2014
Ran by JHatt at 2014-04-10 09:06:08
Running from C:\Download
Boot Mode: Normal
==========================================================
==================== Security Center ========================
AV: Microsoft Security Essentials (Disabled - Up to date) {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Microsoft Security Essentials (Disabled - Up to date) {2C040BB5-2B06-7275-5A21-2B969A740B4B}
==================== Installed Programs ======================
µTorrent (HKLM-x32\...\uTorrent) (Version: 3.1.3 - )
64 Bit HP CIO Components Installer (Version: 6.2.1 - Hewlett-Packard) Hidden
AD_Install (x32 Version: 1.00.0000 - HP) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Flash Player 12 ... Read more

Answer:dllhost.exe *32 COM surrogate

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/530583 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Good Evening
 
I am another victim of the dllhost.exe*32 COM SURROGATE issue.  I have attached my dds file as requested.  Please let me know what I need to do to get rid of this crap.  Thanks

Answer:dllhost.exe*32 COM SURROGATE

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

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Lately I've been having some CPU problems whenever I start to open My Computer. I was able to locate the problem by myself. it was a file called Dllhost.exe *32 COM Surrogate, and it was using 100% of my cpu. this has been going on for the past few days now and getting extremely annoying. If anybody can assist me in this problem please help me as soon as possible! Thank You
 

Answer:Dllhost.exe COM Surrogate

Hello,
Follow this topic and attach requested reports

http://malwaretips.com/threads/preparation-guide-before-requesting-malware-removal-help.20334/
 

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Trying to fix my family's old computer, no luck. I'm coming here before I do an emergency back-up of all their crap. Any help would be greatly appreciated! It seems this one is a real stickler.
 

Answer:COM Surrogate dllhost.exe

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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I accidentally clicked on a website ad and these problems started happening. It looks like a majority of problems posted on these forums have the same issue with the virus. I've done the Farbar Recovery Scan Tool and uploaded the FRST and Addition text files. I would've followed the directions in other forums had I not seen the multiple "this is specifically configured for these user etc." warnings.

Help is much appreciated, thank you!
 

Answer:dllhost.exe*32 COM Surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Hello--

I've been infected with the dllhost.exe com surrogate virus and can't seem to remove it. I've noticed that you kind people have helped people successfully remove it. Any help would be greatly appreciated. I've attached my FRST.txt log.
 

Answer:dllhost.exe com surrogate -- please help

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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hi guys.  I need some help asap.  currently I am running windows 7.  about 2-3 days ago my machine started running real slow.  when I open up the task manager I see 10+ dllhost.exe *32 com surrogate running and the cpu usage is always either maxed out at 100% or close to it.  thus making my machine super slow to use.  can someone hlp me with this problem asap.  I don't know what to do or how to fix it, I have Norton utilites as my firewall / antivirus program.  when I scan it nothing every is found. 
 
when I get alarms from my Norton, it always pops up with system infected:  Trojan.adclicker activity  and  Trojan.powelik activity  normally after those popup then the dllhost.exe *32 com surrogates start appearing and my cpu time goes to 100%.
 
how can I fix this so I can use my pc.  right now the only thing I can do is have the task manage up on the side and when I notice my pc running slow I start ending the process of all the com surrogate.
 
need help asap
 
(link removed)
 
thanks ken

Answer:10+ dllhost.exe *32 com surrogate

Hello doehrli and welcome to Bleeping Computer.
My name is Satchfan and I would be glad to help you with your computer problem.Please read the following guidelines which will help to make cleaning your machine easier:
please follow all instructions in the order posted
please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
if you don't understand something, please don't hesitate to ask for clarification before proceeding
the fixes are specific to your problem and should only be used for this issue on this machine.
please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
IMPORTANT:
Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested
===================================================Note: Please run these in the order given in the instructions.
===================================================Download and run AdwCleaner
Download AdwCleaner from here and save it to your desktop.
run AdwCleaner
when it has finished, select Clean
if it asks to reboot, allow the reboot
on reboot a log will be produced; please attach the content of the log to your next reply.
==================================... Read more

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My computer is running slow and my Norton is showing warnings about COM High Usage Surrogate. What can I do to remove this thread.
 

Answer:Please help with dllhost.exe *32 com surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Hi I was recently attacked by malware and it crashed the computer multiple times due to it running out of memory. Any help in removing it is greatly appreciated. Thank you for your time.

~FranksNBeans
 

Answer:Surrogate Com dllhost.exe*32

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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recently my computer started slowing down and completely stopping, after checking task manager, I noticed that multiple dllhost.exe was eating up all my memory.  I run norton360, I have ran malwarebytes, and spybotSD.  Only minor issues were found.
 
after watching closely, and deleting dllhost.exe as fast as I can, I noticed that before a new one popped up, Powershell.exe show up for just a second than disappear, along with others that I have not been able to see for sure, but I know one is a run dll.
 
When running in safe mode, I can keep then deleted in task manager enough to get a few things done, if I am not in safe mode, it is impossible to delete one (dllhost.exe) before 10 more pop up.
 
any questions or suggestions, please ask
 
Thanks
ElmoEOD

Answer:dllhost.exe com surrogate

It took me two days to kill this, if it's the same bug I caught.   Sounds like Poweliks Trojan.  Read about it before you try to kill it, and see if that's really what you have.  It's very ingenious.  It can also cause plenty of mayhem, and if you don't have something blocking it, it directs your machine to an ip address that attacks you with more bad news.  Malwarebytes protected my machine from reaching the malicious website.I had to go to another computer and download it to a zip drive and then bring it in.  Had to run it two times.  Keep your task manager open and delete dllhost*32 every time it pops up, while you're messing with it. 

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Seems a few people are having a problem with this one; mine just started tonight.  I have a bunch of dllhost.exe and COM surrogates going on in my processes in the task manager.  I've been running ESET Nod32 Antivirus software, and a just downloaded the latest Malwarebytes and scanned my computer.  I quarantined and deleted what it found, but my computer is still continuously popping up "Address has been blocked." windows.  I'd love some help getting through this.
 
Thank you in advance!
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 10.67.2
Run by Owner at 21:52:35 on 2014-10-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.12279.9478 [GMT -6:00]
.
AV: ESET NOD32 Antivirus 5.0 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 5.0 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k ... Read more

Answer:dllhost.exe COM surrogate

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

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Hello all,
I see Im having what appears to be a common issue over the last 24 hours atleast. dllhost.exe Com Surrogate has infiltrated one of my 2 pc's and has reproduced faster than cockroaches. I have taken many steps to fix it as I have put in the boxes above this post. (hope I'm doing this correctly if not please notify me) Some of which I had already attempted before finding this forum and seeing that they were a bad idea. Malwarebytes removal tool worked decently for 15 of the infections however 10 still remain. I have the FRST txt documents and will post them here. Any help fixing this proble will be greatly appreciated as youtube and all other efforts continue to fail me. Thanks all who take the time to aid my failed attempts of purging myself of this blight.(haha word pun on my name) Also the trogan poweliks is the Norton prompt and sysWOW64 is the file location.
Also I didn't specify my system is a 64 bit system
 

Answer:Dllhost.exe Com Surrogate

Helllo,

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.


==================================

Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found select "Exit".
If malware ... Read more

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Help,
 
I have the com surrogate thing that has been discussed in a number of threads. I have downloaded and ran FARBAR as per instructions in a previous thread with the following logs being the result. Please help with a fix list.
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014
Ran by Peter Thomas (administrator) on SAMC-002 on 24-03-2014 05:33:12
Running from C:\Users\Peter Thomas\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(SMSC) C:\Program Files\SGFX\sgfxmgr.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Hewlett-Packar... Read more

Answer:COM Surrogate - dllhost.exe *32

Multiple posts, see http://www.bleepingcomputer.com/forums/t/528501/com-surrogate-dllhostexe-32/

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HI,
 
I am experiencing a problem similar to this thread: 
http://www.bleepingcomputer.com/forums/t/525236/30-dllhostexe32-com-surrogate-processes-running-cant-kill/
 
I saw a solution for the problem in that thread, but I just wanted to double-check that there isn't something different needed for my problem to fix it. I also could not download the fixlist.txt files that were attached from that thread, so I'm asking for help here.
 
Any help would be greatly appreciated.
 
Thanks

Answer:dllhost.exe*32 COM SURROGATE

Welcome aboard  First of all never attempt to apply any fixes from another topic.fixlist.txt from that topic is designed just for that computer not yours.You could cause some damage to your machine if you did so... Now, let's see what's going on...  Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post... Read more

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Thanks for your help, but I was able to back-up, wipe and restore.

Thanks for helping people out!
 

Answer:dllhost.exe *32 (COM Surrogate)

Hello,

theking said:


Thanks for your help, but I was able to back-up, wipe and restore.Click to expand...

Do you still need our help? Are these reports before or after wipe?
 

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Help,
 
I have the com surrogate thing that has been discussed in a number of threads. I have downloaded and ran FARBAR as per instructions in a previous thread with the following logs being the result. Please help with a fix list.
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014
Ran by Peter Thomas (administrator) on SAMC-002 on 24-03-2014 05:33:12
Running from C:\Users\Peter Thomas\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(SMSC) C:\Program Files\SGFX\sgfxmgr.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Hewlett-Packar... Read more

Answer:COM Surrogate - dllhost.exe *32

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.  Please post up the addition.txt and run the following tool:   Scan with TDSS-KillerPlease read and follow these instructions carefully. We do not want it to fix anything yet (if found), we need to see a report first.Download TDSSKiller.zip and extract to your desktopExec... Read more

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