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Dell Vostro 5470 Not getting Dell Logo after bios upgrade in Windows 10

Question: Dell Vostro 5470 Not getting Dell Logo after bios upgrade in Windows 10

Dell Vostro 5470 Not getting Dell Logo after bios upgrade in Windows 10.
Notebook rebooted:
1.Fireed power led,
2.Powered up hdd led for 2sec. Turn it off.
3.Stops ...
No Dell Logo, no beeps, can't go into Bios.
LCD test works OK.
Remove Ram module, powered up and listen beep's
Pressing END key and power Notebook does nothing.
Any idea?

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Preferred Solution: Dell Vostro 5470 Not getting Dell Logo after bios upgrade in Windows 10

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Answer: Dell Vostro 5470 Not getting Dell Logo after bios upgrade in Windows 10

Yes. I did it.
Laptop have Phoenix bios.
Phoenix Bios have has restored procedure from USB Flash.
This steps to restore BIOS:
1.Get USB flash below 4Gb.
2.Format it to FAT.
3.Get your flash update from Dell Store - xxxx.exe
4.Run cmd.exe and in command prompt run xxxx.exe /writehdrfile
5.Copy extracted Bios.cap to flash drive.
6.Turn off laptop.
Next step 7,8 may be not needed but I did it.
7.Disconnected all perihpericals including battery and charger.
8.Disconnect HDD
9.Plugged the usb drive on the laptop at the right side.
10.Hold END key
11,Pluged the powercord and relase the END key 1 second after the power cord is in.
12.USB led on stick blinked fast and we see Bios Recovery Process on screen.
13.After finish notebook reboots and worked fine.

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Hi there, Im pretty desperate right now. I was having problems booting from and USB drive on my Vostro 5470 and I tried to disable "secureboot" and enabled "Legacy" on the BIOS setup screen. Right now the notebook wont boot and wont open the BIOS setup either (Preparing to enter setup).

I tried disconnecting the Hard Drive, tried disconnecting the RAM, I tried disconnecting the BIOS battery and pressing the power button for a while...

Nothing will get me past the Dell logo screen.
What can I do to solve this? Please, help!

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Hello there,
I'm about to Upgrade my DELL VOSTRO 5470's 4GB RAM to 8GB RAM. Therefor, I would love to ask a question about RAM. Is it that important to buy necessarily the RAM from dell website which was DELL sticker? For instance, I found another cheaper and seemingly very good and reasonable RAM's from Crucial and This another one entitled "DMS Certified RAM"..
So would those RAM's work fine? are they suitable and fully compatible? or I definitely have the one sole choice to by 95 Euro priced RAM on DELL Website?  I think that's pretty expensive..

Thanks a lot!


You don't need to purchase RAM from Dell, but you should ask your vendor about compatibility guarantees (or understand the possible return/restocking fees if they don't offer a guarantee).

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Hello, I've formatted the computer 3 times to solve the non shutting down issue, so I'm starting to believe is somehow hardware related.
I was using Windows Insider Preview (fast ring) and then (slow ring). Last December, the laptop stop shutting down completely. It starts the process, video is black, no sign of disk activity but the on/off light start on and the fans are running. Only way is to hard power off with the button.
Reinstalling Windows from scratch solves at first boots, but then start failing again. I've moved to slow ring of Windows Insider. No luck. Then for the Windows 10 Pro that I'm running now.
All updates from Windows and from Dell Detect System were applied successfully. I've tried to run Intel Update tool. It detects the network driver could be updated, download and applied successfully, but no luck, the computer does not sleep completely nor hibernate.
I've tried disabling Hybrid sleep mode. I've tried to disable Hibernation all over (powercfg.exe /hibernate off) without working.
All seems well with the computer, excepts the shutting down process.
Can anybody help me? Thanks.

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Error code 43
The Windows 10 Pro x64 does not install the driver. I tried unsuccessfully to use the original DELL driver. I tried unsuccessfully to use the last drive of NVidia. I tried unsuccessfully to use the last drive of NVidia (beta).
I used the driver cleanup tool (DDU) before installing.
My bios is updated. The driver worked with Windows 8.1 Pro x64.

Any solution?

Answer:Dell Vostro 5470 problem with GT 740M on Windows 10 Pro 64-bit

I got the same problem. Try every method and still no luck.
At first when I upgraded from windows 8.1, the driver worked well but after the update on 29th, it stopped working and even I tried to reinstall the old driver, It keeps showing code 43 error. :(
I also try to install driver which is listed in Dell website but it didnt work too. Asked on Dell US's facebook, they guided me to use the auto-scan tool on NVIDIA website but after I used it to install newest version of driver (353.62), no luck happened.
I think we must wait for further update. :(

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I have a Dell Vestro 5470 with a single HDMI port.  How can I collect 2 external VGA monitors using "extension" function in Windows 8?

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I have a dell vostro 5470 and I feel like my HDD is so slow. So I want to upgrade my disk but I'm not sure what can be the best solution for me. As far as I know I have an extra msata half size slot which is not used.
Can I use these M.2 ssds? As an example: 
Or some people say it is possible to plug a msata ssd even if the slot is half size.
Or should I go with typical SSD by replacing my HDD? Something like samsung evo 850

Many thanks,

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I want to upgrade my Dell Vostro 5470 RAM.What is the max RAM frequency supported by Vostro 5470 laptop?Can i replace my 4gb DDR3L 1600mhz   with  8gb DDR3L 1833mhz

Answer:Dell Vostro 5470 RAM max frequency

I only see DDR3L 1600MHz sodimm memory in the supported list. L equals low voltage. Dell 8GB memory part numbers to search for on the internet = WVRDR, 3FX6M, 8MWF4, N2M64

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Can I change the installed panel in my notebook on the panel with 2 channel (N140FGE-LA2)? Those. The second channel is soldered on the motherboard? Installed panel without touch sensor.

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hi,,I have experienced and I have problems with Wifi in Vostro 5470

I don't resolve the problem, but I observe something
everytime i connect my external drive to my laptop,the connection is going limited with no internet access,,when i remove the external hard drive the connection back to normal
i'm using win 7 64bit and my hard drive is wd my passport ultra 1tb
i have installed newest intel driver Wireless_17.16.0_s64 but no progress at all
please help me
and i promise i will not buy any dell brand for my next laptops


Good day !
Connecting an external hard drive to the system should not affect the WiFi speed however just to resolve the issue I would suggest you to test this external hard drive on a different system as I would like to confirm if its the external hard drive or the system's hardware .
Awaiting reply from you .
Kindest Regards,

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I have a Dell vostro 5470. I changed a samsung SSD 850 EVO 120GB. My computer then cannot start up with only the power LED blink once every time when I press the power on button.
Anyone has methods to solve it?
Thank you very much.

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 Perhaps anyone could advise what to do.
Just noticed that my laptop isn't charging, checked the charger and cable - and strangely, it's the following. After I unplug the charger for a few seconds, and plug back in - LED lights up in green, as usual, but after a few seconds it fades and doesn't come back up. No charging happening either.
If it were fully broken somehow, I'd expect it to be completely "dead", so maybe this is something that could be remedied? Any suggestions?

Answer:Dell Vostro 5470 - charger failing

Could be an intermittent connection between the center pin on the adapter and the jack.  Check to make sure the pin is straight and not damaged.  Also check the jack.
If that doesn't solve it, first try a new adapter -- if that doesn't solve it, replace the DC jack in the system.  If that doesn't solve it, then the issue is the charge circuit -- replace the mainboard.

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    i have a Dell Vostro 5470. My touch screen has not been working for more than a month. It suddenly stopped working. I have tried search for fixes, but nothing has showed up. I have the update from 06/2006 for the HID-compliant touch screen and for HID-compliant vendor-defined device. 

I would appreciate it if you could help me.

Thank you

Answer:Touchscreen for Dell Vostro 5470 not working


i have the same problem. Dell Vostro 5470 with touch screen. I thing its happened after upgrade from WIN 8 to WIN 8.1, than menu tabs in touch screen settings completelly change, some of them disappeared. Now the whole touch screen doesnt work, nothing happened. I tried to find for new driver touch display, but everything is up to date. I tried to reinstall driver, but nothing change. I hope Dell will give us update driver for this issue, like something similar happened in history with XPS touch screen drivers...

Anybody have solution and can help us?

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I bought Vostro 5470 with core i7 and facing different problems and one of the major one is error in keyboard (number 9) that results in writing of 9 on its own and the computer is held as long as the number is being written in its own. Sometimes it stops autmatically and then pointer starts working.
If I want to write something or want to search number 9 is written itself and it continues ad such.
Facing immense problem due to this.. Probably I have to replace whole keyboard but i am affraid if the priblem will still prevail.

Answer:Dell vostro 5470 keyboard error

Try a USB keyboard.  If that works properly, replace the internal keyboard with a new one.

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Good morning every one,
Since my laptop power on button is abnormal, some time can on some time is very hard to power on. So that, I use sleep function. 
May I know what is the problem for my Power On button? Any Idea? Thank You
Best Regards

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Hi there - does anyone know the specs of Vostro 5470's base cover screws? It's simply incredible that most of the screws are gone - the PC is disassembling itself, unfortunately
Additionally, would you know where I could buy those screws? Thank you so much!

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Hallo from Greece/Athens. I am facing a very strange issue with the 2 left USB  ports .One week ago a bought a Sandisk 32GB USB3 memory stick. When the stick connected to the left ports there is almost total freezing in the Chrome/IE applications...!!!!  When the same stick connected to the right one there is no any problem!  I borrowed a Transcend 16Gb USB3 and exactly the same issue observed.....
Also i have to mention that there is no any problem using my Seagate USB3 external disk in any ports.
What is happening..?
Win7 PRO,USB3 formating in NTFS

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I found this list on the Dell site that tells you whether they have tested a particular model for its ability to be upgraded to Windows 10.   The Dell Vostro 3550 is not on the list of about 20 Vostro models, some with lower model numbers ,  some higher.   Will they ever test it?? 
  If you try to upgrade,  windows 10 copies files and then in the 2nd of the three major sections of the upgrade (where you have that big circle in the middle of the screen)  it just goes to a blank screen and then all disk activity ceases and it becomes well hung.   Of course now, the machine thinks its os is win 10 and you cannot go back to a win 7 recover point .  So you just lose all your data and apps and restore the factory image and then install 208 windows 7 updates and it takes like 8 hours in all.
Sounds like a similar problem that people had with Vostros going from win 7 to win 8.   Why not fix it.  

Answer:Windows 10 Upgrade - why isnt Dell Vostro 3550 on the list from Dell ?

Well, after spending the better part of whole day trying to figure out why somebody else's Dell Vostro 3550 was not displaying anything after an even longer period of downloading the Windows 10 upgrade (from Windows 7 in this case) it turns out the fix required was to upgrade the BIOS to A11 (end of 2012).

Hopefully this might save someone a wasted day in their lives. Before this I spent some hours before figuring out that the machine was in fact booting - only the display was black. So then it was a matter of figuring out key strokes to use (blind) to shut down and also enable the menu for safe mode. Safe mode worked, and so then more hours trying to work around the issue before finally stumbling onto some stuff online where the BIOS upgrade was mentioned - apparently also an issue with Windows 8?

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Yesterday i was trying to install windows on to my dell vostro 5470 but later i want to make some changes so i exited the installer since then my laptop wont boot up not even power led blink
When I tried to press power on only battery led blinks once no other indications even i have connected the supply
Please help what to do futher?

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Hi all, So few days ago I have noticed that my Dell Vostro 5470 not charging. It says plugged in, not charging. And sadly it is 0%, so I can't really drain the power, as I've read in some forums. As well, Vostro battery is not portable, that makes things even worse. 
As I have noticed, the error accured after one of Windows update (I currently have Windows 10). Before I closed it (sleep) and left it for sometime running on low battery, so still don't know what what the real issue. I ran Dell Service test  (40min.), which said all is fine - battery is good. Also this show battery is good:

Please help me find the solution, as I am currently not in my home country and laptop is quite needed. Thanks, Kamile

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could u please tell me how do u upgrade the BIOS of my DELL vostro A860
i would be very much thank full for the reply
thanks in advance

Answer:How do u upgrade the BIOS of my DELL vostro A860?

If everything works normally, I wouldn't do BIOS upgrade but if you must:
Drivers & Downloads
EDIT: When you do flashing under windows environment,make sure Internet disconnected, disable all background services like AV programs, windows defender and do not interrupt the process.

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I was wondering if anyone would be so kind to assist with a problem that suddenly started with my second computer (Dell Vostro 400)
Its running windows 7 home premium and all the sudden it now stops at the Dell bios version screen. It did this a couple times the lastfew days, but when I restarted it, it booted ok, but when I checked on it later then the computer was frozen again with a black screen.  I have borrowed another computer from work and swapped out the hard drive, and it works fine with the other computer (same hardware). So I dont think its the hard drive. Any advice on this would be much appreciated.

Answer:Dell Vostro 400 - freezes right away at Dell bios version screen

Oh, I should mention that I do hear one beep and then the Dell screen shows up and then freezes.

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I am sure there is other way of doing it? it may be a minor problem but it takes to think big either it may caused by some chip to be loose from the motherboard can anyone else did work on it, please give us a results

Answer:dell Latitude stuck on Logo to bios revision

You would need to find someone very good at soldering to permanently fix it. Motherboards are often multi-layer and it is easy to solder things together that you shouldn't. In manufacture they are fitted by flow soldering (bath) techniques. Thanks for the feedback.Always pop back and let us know the outcome - thanks

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I have some weird problem. When i try to boot - BIOS began to beep. From manual i found that 2 beeps mean problem with the RAM. I replaced it with new RAM but the problem still exist. So i try to disconnect other parts of laptop. And find that with disconnected touchpad laptop starts fine and BIOS doesn't beep anymore.So i try to plug-in touchpad during Windows booting - and it WORK!!! Yes - in Windows it work pretty fine.
So I have no idea what problem. May be someone have any suggestion?

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Recently,  I bought a Vostro 5470. Since it only comes with the 4GB RAM, I am planning to upgrade the RAM to 8GB. I ask the technician where i bought the laptop if they can do it.. They said, yes. But my only concern is that will it void the warranty?
Other stores even told me to call DELL Support to inform them of the upgrade that I will be making.

Answer:Vostro 5470 Ram upgrade

Hi maikerujan,
Thank you for writing to us about your concerns.Changing the memory in your laptop will not void the warranty. Also while replacing the memory if you damage any other parts, which will not be covered under the Dell warranty. If you have any other issues or concerns please let us know about it and we will be glad to assist you. 

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I have old version A05 on my E6410 Bios. I tried to upgrade to A06, then I´d like to upgrade to A07, A09, and then to A13, because i need to have the A09 installed before install A13.
I`ve downloaded all the versions, but the problem is that the Dell BIOS Flash window does not start !!!
I need help please

Answer:Can`t Upgrade Dell E6410 Bios - Dell BIOS Flash window does not work

Well, i follow the folowing steps from this forum (
1. Install UNetbootin from synaptic2. Run it and create a FreeDOS USB key.3. Copy the exe BIOS update file to the USB key from inside ubuntu.4. Reboot into BIOS setup and change the boot order to boot from USB5. Boot into a live freedos session. * The USB key will offer to install freedos on your hard disk. DONT - that is ubuntucide!* Don't use himem or or that other memory thingywhatsit - just straight freedos6. C: 7. dir8. run the update
And i could install the Bios Upgrade. Now are upgraded to A13.
Aniway something is wrong,because from windows OS, the installer does not start !!! 

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On the Monday July 26th i was hit with a virus bomb with 4 types of rogue software, a bunch of trojan and including a smitfraud-c. I got rid of these viruses, but I accidently wiped a section that i supposed to not touch. Apon rebooting my system i get a dell bios loading screen then just black.

I tried to go to safe mode it shows the files loading, but it won't go to the windows screen. I have a installation cd for windows but some of the files won't load properly. i tried making a CD-RW copy on my reinstallation for windows, but my disk won't read 4 files.

Answer:dell bios load then black screen no windows logo

and welcome to the Forum

If a repair install did not help, probably your best bet is a clean install. You can take the drive out to salvage any data you cherish that is not backed up.

You can get a reinstallation guide specific to your Dell here

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Hi Everyone,
I desperately need some help here. I recently sent in my laptop for a screen repair at the Dell depot. I got it back last week and the screen works fine, however, for some reason they reinstalled Windows 8.1 on my system. When I sent it in, my laptop had Windows 10 and was working perfectly normally.
Last week a Dell technician helped me to reinstall Windows 10. The process started, and as it was installing it performed a restart (as it said it would perform multiple restarts). Well during the restart the computer just hung up on the Dell logo. i let the computer sit like that as I didn't want to interrupt the installation, however eventually my laptop just turned off.
I then had to order a USB stick from Dell in order to reinstall Windows 8.1. This time, another Dell technician helped me out but made sure all my drivers were up to date. Same thing happened during this upgrade. The installation got hung up on the Dell logo. There were no signs of any computer activity (no spinning circle under the logo).
I can't believe this issue has been going on so long now. I feel like since I sent the laptop in with Windows 10, Dell could have the decency to send it back installed. Their techs seem to want to help but are getting me nowhere.
If someone could please help I would be so grateful. Thanks!

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After a failed Windows 10 Update, the laptop will not boot. I tried SAFE MODE and since then the machine just stays black. I cannot get it to boot!!
I have tried:
- Holding down power 10 seconds and trying again.
- Spamming F12, F8 keys to no avail.
- Holding CTRL+ESC and then plugging in AC and still nothing! Just a black screen!
Please help me! Machine is well out of warranty now.

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After a failed Windows 10 Update, the laptop will not boot. I tried SAFE MODE and since then the machine just stays black. I cannot get it to boot!!
I have tried:
- Holding down power 10 seconds and trying again.
- Spamming F12, F8 keys to no avail.
- Holding CTRL+ESC and then plugging in AC and still nothing! Just a black screen!
Please help me! Machine is well out of warranty now.

Answer:Dell XPS 9550 Black Screen, no Dell logo after failed Windows 10 Update

Can anyone help me on this?

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Inspiron 15R SE 7520
When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. Any suggestions?
I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.

Thanks for the help in advance!

Answer:Dell Laptop w/ Windows 8 won't boot past dell logo screen

Hello Univers789,
Re-installing windows is the last resort. So before doing that, you can try the steps mentioned below which might fix the issue. 1. Restart the laptop and start tapping the F2 key at the Dell logo for enter the BIOS. 2. Navigate to the “Advanced” menu. 3. Change the SATA operation/selection in BIOS from Intel Smart Response to AHCI. 4. Press F10 to save changes and exit. 5. Reboot the system. 6. Go back into the BIOS by tapping the F2 key and change the SATA operation/selection in BIOS from AHCI to Intel Smart Response. 7. Save changes and exit by pressing the F10 key. 8. Reboot the system and it should boot normally into Windows. In case the above steps don’t fix the issue, run the Pre-Boot System Assessment (PSA / ePSA) Diagnostics. Run the test and check if gives any error code. Note down the error code and update me with the same, would let you know the next course of action. Please write back with results. 

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once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

Answer:got the windows 10 free upgrade and used the dell diagnostics tool to upgrade driver and bios everything worked fine until the update of the bios!!!!

I called dell they told me in not so many words my motherboard was Fried and they would not replace it.

Dell just saying it's a "possibility" the motherboard might need to be replace. No one can tell you that motherboard is definite "Fried" without first looking at the system.
What is the system model number and version of windows before upgrading to windows 10? Example: Dell Inspiron 3543, windows 10
You're able to boot into BIOS(F2 key) and diagnostic (F12 key) ?
1. Power off computer
2. Power on computer, quickly start tapping F2 key ( BIOS) or F12 key( BIOS) continuously

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once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

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I have a problem with my new laptop and it happens only sometimes. It is around 1 month old and it had this problem from the beginning . The laptop is a DELL INSPIRON 3552
1. DELL LOGO appears
2. Screen backlight is ok
3. Windows won't start ( window's logo doesn't appear ) and if i plug an external mouse the cursor is on the black screen.
If I shut down the laptop from the power button and the start it again it works. It's very random. Once I had to restart the laptop for 3 times before the windows started.
Any ideas ? 

Answer:DELL Inspiron Windows screen black after DELL logo

Thank you for writing to us!
As we understand that the system doesnt not boot and just goes up to the Dell logo and after multiple restarts the system works fine.
In that case ,Can you boot the system into " Safe mode " and check if the same happens..You can also perform a system restore and also check for updates pending .

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Everytime I turn on my computer the dell logo comes on and it sits there, or it will go black.. It's brand new out of the box only have loaded one program on it.. it's a program that I have on every computer i own, so I know it's not the issue.. I have read a few others having same problem.. please help..

Answer:Black Screen after Dell Logo on Windows 8 Dell Inspiron 14z

Did the problem start after you installed your "you-have-on-your-every-computer" program ?If you could install your program, can I infer that your computer was running properly when you bought it ? Can your computer run in Safe Mode ?CoolGuy

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As the title says - the Latitude 7350 I have will not upgrade to Windows 10. After downloading and installing the Windows 10 upgrade, it boots to the Dell Logo and stays stuck there.
I have tried to disable secure boot and enable legacy ROMs, but this has not solved the problem.

Any help would be appreciated.

Answer:Latitude 7350 will not upgrade to Windows 10 - stuck on Dell Logo after reboot

Addendum - the only way I have been able to get out of the situation has been by doing a factory refresh. Windows 8 successfully rolled back only once out of my 5 attempts to install Win10.

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I think my bios has become corrupted, I was half way through updating it and the utility just crashed. after half an hour of waiting i turned computer off and now when i turn it on again it just beeps with the fan going.

what should i do now? it doesnt have a floppy drive, which many guides require, so i'm not sure what to do..

also i dont have much money

Answer:Bios in Dell Vostro 200 dead, what now?

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Hey guys, I have a Vostro 410 that I recently tried to upgrade to BIOS version 1.03, because it rumored support for 8GB of ram, while the specifications state that the maximum ram supported on the board was 4GB. I ran the updater provided by dell in windows. The updater I used is

The updater appeared normal, told me I was on 1.0 and it was going to update to 1.03, I went ahead and pressed the update button and it erased the main block, then brought up an error message while trying to write the new version. I decided to shutdown because ultimately I couldn't leave it running forever. The BIOS is Phoenix and supposedly Phoenix has support for recovering BIOS by using win+b or fn+b, but I am having trouble getting these to work as I have a wireless keyboard and most things I've read say you have to use ps2, which isn't even included on this system. I have a usb floppy drive, as well as a conventional floppy drive and a usb flash drive. I've tried to use wincrisis with minidos.sys but haven't got any luck this far. I've already pulled the battery and let it sit for over 10 hours and that had no effect, I'm pretty sure this isn't a settings problem.

Any ideas would be appreciated! Thanks in advanced.

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    Hey, I just installed a XEON E5450 into my DELL VOSTRO 410. Now the main concern here may be that the cpu doesn't even fit the slot, but it works after some adjustments, if you look online plenty of people have done it. In fact, I am typing this using the 410 with the new cpu, however, it refuses to recognize it. I did some research and found that I need to add some microcode to the existing bios to create an exception for the new cpu. I have the microcode that I need to replace the current bios microcode with (ncpucode.bin), I have the program to do it too (cbrom195), yet I have hit a brick wall in my venture. The command line put in a CMD DOS window to "swap" the microcodes goes as follows: 
cbrom195.exe YOUR_BIOS.BIN /nc_cpucode NCPUCODE.BINYOUR_BIOS.BIN represents the existing BIOS microcode that refuses to accept the new cpu. I cannot for the life of me find the actual name of YOUR_BIOS.BIN- I have scoured for hours and I have come up almost empty handed. All I have is the exe file for the bios. I tried to /writeromfile it but that didn't work,and I tried some trial and error with a bunch of BIOS and part IDs yet once again came up with nothing. I asked on Dell's chat site which referred me to their call center, which the first call immediately hung up then the second call put me on hold, then hung up. I guess asking for a BIOS bin file is as foreign asthe people who pick up the phone. Please if anyone has any clue of what to do ... Read more

Answer:Dell Vostro 410 BIOS bin file name

It looks ike the second paragraph got cut off, here it is: YOUR_BIOS.BIN represents the existing BIOS microcode that refuses to accept the new cpu. I cannot for the life of me find the actual name of  YOUR_BIOS.BIN- I have scoured for hours and I have come up almost empty handed. All I have is the exe file for the bios. I tried to /writeromfile it but that didn't work, and I tried some trial and error with a bunch of BIOS ids yet once again came up with nothing. I asked on Dell's chat site which referred me to their call center, which the first call immediately hung up then the second call put me on hold, then hung up. I guess asking for a BIOS bin file is as foreign as the people who pick up the phone. Please if anyone has any clue of what to do here I will try anything at this point- such as if you know of a different way to rewrite the BIOS, where to find the BIOS bin file in the computer, or even the format of the bin file name. Any help is greatly appreciated, Thank you for your time.

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hi i have a dell vostro 360, and im just wondering if i need to to upgrade my Dedicated Video RAM. i want to play games on the pc but when i check if it will play a game i allways fail on the video ram, i just want to know if i can resolve this problem.

Answer:dell vostro 360 do i need to upgrade

johnboy18, welcome to the Seven Forums.

Unless there is an option in the bios to increase the amount of system ram allocated to graphics, there is nothing to do.

Also can not suggest/recommend a new video card as what you have despite it being sold as a desktop, is nothing more than a laptop built into the monitor with all the same limitations as far as upgrading parts goes.

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i have a dell vostro 260 with an i3 and want to upgrade, what motherboard/ processor/ SSD can I buy without spending a fortune?I have already installed a G-force GT640 and added 2 x 4 Gb Corsair Vengeance RAM's.Any advice is gratefully received.

Answer:I want to Upgrade my Dell Vostro 260 i3

What do you want to gain from the upgrade?  By which I mean, what do you do with the PC?Additionally, what's your budget?

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Hi, I'm looking to get my PC VR Ready, I currently have a Dell Vostro 470 with a GeForce GT 620, and an I-5 3450 @ 3.10 Ghz. I am fairly sure I have a 360W PSU, last time I checked, however I don't remember exactly, as I haven't checked in a while. I've heard the AMD Radeon RX 580 is a good card, however, I'm looking to make this as inexpensive as possible.

Thanks in advance.

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hi guys,
I have a Dell Vostro 220 desktop that's been running fine. Unfortunately something seems to have gone wrong when I updated the BIOS via the Dell website a few minutes ago.

Once Windows XP starts, it LOOKS like it's in safe mode (huge icons, etc.), even though it's not.

What's more, my USB mouse NO LONGER works. It's not even powered on.

Once the PC restarts, or I go into the set-up (before Windows loads), the mouse is ON again -- but not when Windows starts.

Is there a way to "reset" the bios so I can get things working again?? PLEASE HELP ME.


Answer:USB Mouse Not Recognized, Bios Bad on Dell Vostro

Did you update everything else when you flashed the BIOS?

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     Hi dear all,
  Recently my little son changed my old laptop BIOS password so i can't login to it.
  i already copied my data from hard drive inserting to another pc .So main problem is resolved(huh).
 But I just want to use my laptop too.
  Pls help me
 Thank you in advance.

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it's been almost 2 yrs since I've been using vostro 420 and now to get better fps in games im thinking to upgrade it to i5. I just want to know if it supports i5 processor. if yes then which model ?
Specs: 4gb ram
           Nvidia GeForce GT 630 2Gb ddr3
           4gb Ram 2..7 ghz
           Windows 7 64bit

Answer:Can I upgrade Dell Vostro 420 Core 2 duo to i5

No.  The Core i CPU is completely different in design from the old Core 2 -- there's no way you can install a Core i on a Core 2 board.

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I want to change dell vostro 1015 processor. 
Core2 Duo T6570 is currently plugged in.
Can Core2 Quad Q9100 or Core2 Extreme X9100 be installed?

Answer:Dell Vostro 1015 CPU Upgrade

No - both of those draw 45W or more -- your system will work properly only with CPUs of 35W or less.

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Hello everyone,
I need some advice on upgrading the cpu on my Dell Vostro 3750. I now have an intel i3-2350m cpu. I would like to know what would be the fastest i7 mobile processor that I can install in this computer. Chipset is an intel HM67.

Answer:Dell Vostro 3750 CPU Upgrade

The fastest one Dell shipped in that model was the 2360QM.

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Hi, I have a Dell Vostro 400 with Win XP Home on it and I should upgrade out of it but I want to keep all my programs and settings. I have the Dell Reinstallation DVD for Vista Ultimate 32 bit. I'm under the impression that that is an upgrade path. Once I get there, can I upgrade to Win 7 Pro 32 bit and still keep my programs?

I'm trying to follow instructions at Windows Reinstallation Guide and Related Software Guides

Answer:Dell Vostro 400 - Upgrade XP to Vista then Win 7

According to Microsoft, you can upgrade from XP to Vista and keep your files and programs.

Upgrading from Windows XP to Windows Vista

Ditto for upgrade from Vista to Windows 7.

Upgrading from Windows Vista to Windows 7 - Help & How-to - Microsoft Windows

Personally, I would do a clean install of Windows 7, bypassing Vista completely. Your computer will run better and there will be no leftover junk from XP to cause problems later on. Just backup your data first.

The guide you are following is overkill to the max, way to much information and steps.

No matter what you do, please backup your data first. Even better would be to make an image backup to an external hard drive so if anything goes wrong you have a easy way to recover.

Is the copy of Windows 7 a upgrade or full version?

For Upgrade: Clean Install with a Upgrade Windows 7 Version

For a Full version: Clean Install Windows 7

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Hi I would like to know what components to upgrade my Vostro 460 PC:
Processor, Video card (including power supply), memory (all items or which components to upgrade).
I want to upgrade this PC to play some high graphics video games.
The following is the current system configuration that I have:
Type: Dell Vostro 460
Video Card: Intel HD 2500 Graphics (embedded on motherboard).
Processor: Intel i5-2500 3.30 ghz CPU
Ram: 4 GB (1,333 MHz DDR3).
Slots: (1) PCI Express x16 and (3) PCI Express x1
Power Supply: 350 W

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Hello Support,

I want to upgrade my dell vostro 1550. I want to use SSD in dell vostro 1550. So, please suggest me how to install SSD in dell vostro 1550 and which company SSD use.

Laxman Rathore

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Good day, i was hoping i could find answer to my problem here since i have a dell vostro 270s, i want to upgrade the memory, gpu and is it possible to add another drive (ssd) and change its case and psu? I was having confusion about changing to a new case and higher power supply from 220w to 550w.
Thank you in advamce

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I recently bought a second hand Vostro 260 with i5-2400 and 4GB RAM on Ebay
I bought it as a base for upgrades.
Yes , I know it's not the best choice for that but:
- I don't need a new PC
- I badly needed to replace my ancient Athlon 64 x2 5200+ with something better
- I needed a cheap machine and it was CHEAP (I mean , I paid , said goodbye and started running - CHEAP)
I've already replaced/added some components but I need to add some RAM
I don't need much , 8GB would be fine.
I'm trying to buy 2x4GB DDR3 RAM and I have a problem. Apparently I need non ECC low density memory. And "low density" is the key.
How can I tell if memory is low or high density?
I've found some sticks but I have no idea if they're gonna be working?
Hynix HMT351U6CFR8C-H9 N0 AA - this one is supposed to be low density , not sure about the rest
Hynix HMT351U6EFR8C-PB N0 AA
Hynix HMT351U6BFR8C-H9 N0 AA
Hynix HMT351S6CFR8C-PB N0 AA
Corsair Vengeance CMZ8GX3M2A1600C9
Kingston KVR1333D3N9K2/8G
Kingston HP698650-154-KEF
Samsung M378B5273DH0-CH9
Integral IN3T4GNYBGX

I would apreciate any help.

Answer:Dell Vostro 260 memory upgrade.

Just buy it from
Here's RAM for the Vostro 260:
Just make sure you know if it's a Vostro 260 or 260S because the 2x4 GB RAM kits for these 2 systems appear to have different part numbers at
If Crucial recommends RAM for your specific PC model, they guarantee it works or they take it back. Lots of peeps on this forum buy RAM from Crucial.

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what processors is compatible with my Vostro 1440 (core i3 370m on board)
what about i7-640m, i7-620m, i7-&20qm?

Answer:dell Vostro 1440 CPU Upgrade

The quad core i7s have no GPU onboard, so they absolutely will not work.
The dual-core i7s may or may not -- Dell never shipped them, so you'd have to try one to see what happens.

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I am trying to upgrade my Vostro 1540  RAM 2GB laptop with: 4GB (1 x 4GB) DDR3 PC3-12800,1600MHz.
But when i push the start button, the laptop hang in a black screen.

Answer:Dell Vostro 1540 RAM Upgrade

What happens when you put back the old RAM?

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I have a Vostro model 3568 with CPU i3 6006u processor and I'm searching information about the maximum Ram memory supported. Some web sites as crucial said that this model support a maximum of 16 GB of memory Ram, since it is compatible with 8GB for each memory slot. By other hand, the Dell information is not clear about it, so I would like to know if some one has tested it.
Thanks in advance.

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Hi guys.
I was trying to collect as much information as possible before posting here to get the correct answer from forum experts. So here we go.
I'm planing to upgrade memory in my Dell. Here are some screen shots (all images are clickable and will open in a separate window to see full size)
The original memory installed in my system (3):

Technology DDR3 SDRAM
Form Factor DIMM 240-pin
Memory Speed 1333 MHz ( PC3-10600 )
Data Integrity Check Non-ECC
RAM Features Unbuffered
Module Configuration 512 x 64
Compatible Slots 1 x memory - DIMM 240-pin

CPU-Z screens:

I've always trusted Kingston's memory and couple years ago they had my system on their list. Now they don't. I wrote down the number back then (KVR1333D3N9K2/8G) and was trying to find it like that. Turned out that it was discontinued and replaced by KVR13N9S8K2/8. I also called the support number to make sure it will work. The rep I was talking to said that it won't and that they don't support the system like I have any more. OK. Forget about Kingston then.
Went on Dell's website. Put my service tag -> check memory upgrade for this particular system. Here is the screen:

What? Doesn't Dell know what they sold me? Fine. The hell with Dell
Went on Crucial. Downloaded and ran CrucialScan. Here is the screen:

The first thing they recommend is again not what I have. It's PC3-12800 instead of 10600 and as far as I understand CL... Read more

Answer:Memory upgrade for Dell Vostro 430

They don't have to be in the compatibility list to work. As long as it is DDR3 240 pin and 1333mhz, youre okay.

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I've forgotten my Vostro 3360's BIOS password. I've contacted Dell support, provided them with proof of purchase (scanned invoice), photos of the tags on the bottom of the laptop, screenshots of the password-entry screen (with 'Unlock key hint number') and the final Error - System locked + code screen. They gave me a password -- that does not work. Told me to try with an external keyboard, make sure I got the case of letters right, no Num-lock should be on, I should try entering the code with Enter, Ctrl+Enter, Shift+Enter. Nothing works. It seems I'm not the only one, e.g.
Is there anything more I can try? They said they cannot generate me another password, and as I'm out of warranty, I should get a quote from a Dell service centre. If a motherboard replacement is the fix, I might as well sell the computer as parts :-(
Thanks in advance,

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Dell Vostro 230 e7500
4(2x2)gb ram 1066
PNY enthusiast series Geforce gtx 560 ti
PSU Corsair vx550w
Heres my question,I aquired the PSU & Geforce from a buddy that had a old computer & didnt need it anymore so looks like its compatible.Everything seems to be fine just not sure if i need to make changes in the Bios now since im running a graphics card instead of the onboard card?looked in the bios and found these:
Initiate Graphics Adapter
Mines set to PEG/IGD
Video Memory
32mb,64mb,128mb(mine set to 32mb) 
dvmt mode select-mine set to dvmt mode
dvtmt/fixed memory - 128mb,256mb,Max dvmt(forgot whats that checked to) 
since i have a better pcie card whats the best settings?

Answer:Dell Vostro 230 Settings Help in Bios with new geforce gtx card

i do notice now when computer goes to sleep,upon waking up my computer restarts all over everytime and only thing changed was the addition of graphics card

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Dell Insprion 620/Vostro 260  NO Bios Setting for AHCI
Interestingly I could not even update the bios without the INTEL Management Drivers.
Checking in the Device manager the machine is using the ATA drivers not the AHCI drivers
AND the INTEL RST drivers will not install.

Why is that?

I did try updating to Bios version A04 but this made no difference.

Answer:Dell Insprion 620/Vostro 260 NO Bios Setting for AHCI

I did some research and found out that the chipset in this system, the H61, simply doesn't support AHCI or RAID. There's no way to enable either for a reason. :(
Wish I had known this. The value of this system just really went down the tube if you intend to throw an SSD in there.

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What is the highest RAM upgrade compatibility of DELL VOSTRO 1550.? Is it compatible with 1333/1600/1866 MHz DDR3L RAM? Please give me full details as I need to upgrade my laptop's memory. And a last one, which is better single 4gb ram or 1 pair of 2gb ram (2×2gb)?


It is designed for paired memory.  2X4 is max, DDR3 or DDR3L.

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Hello. I have a Dell Vostro 5459 (DV0N9B2) with HD display. I can upgrade this display to FHD IPS. Can I do it?

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I've been looking at this pc for quite a while now and I just looked at the Dell website showing that the Vostro 220 mini tower takes the quad core processor now. Does that mean I can upgrade from a core 2 duo to a quad OR is this a different motherboard?
And why is this an option now? Before this wasn't an option at all which makes me think it's either a different motherboard or bios update.

Answer:Dell Vostro 220 Core 2 Quad upgrade?

There are two motherboards (40N31, Y312K), I do not know which motherboard you have. You need to open the case and look for the part number on the motherboard.
Why now? Marketing saw that customers were willing to buy the quad core processor from us, so they made it happen.

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i want upgrade my video card 610  with 300w power supply to 570 gtx but i m not sure if i can do that
please somone help me

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Vostro 3400
Service Tag: 2YCCQP1 | Express Service Code: 6430164517Dell Vostro 3400 System BIOS update failed
Before Bios Version : A10Update to : A12
Affter updated, Can't boot to bios, Blank sceen
Help me please.
Thank you.

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Hello, I have a problem with a memory upgrade. I bought two different chips - Transcend and Kingston of 4 gigs and after mount on the 2nd slot of the laptop, the laptop turns on and immediately turns off.
The laptop is originally equipped with 4 gigs and I want to expand.
I called to Dell service and they preferred me to install only one module of 8 gigs but this is not my aim because it's more expensive and I will have one unnecessary module of 4 gigs.
Service tag of the laptop is 5GNB0F2

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I used Crucial PC26400-800 2gb & Elpida PC2-6400-666 2gb modules, Vostro 1510, A15 bios
I did the following:
1. Extracted old 1GB RAM from both banks.
2. Inserted new memory to both banks.
3. Turn on computer.
4.  After i rebooted the display was black and Lock leds were blinking. Num Lock fast blinking, Scroll and Caps Lock where solid green.
5. Computer didn't boot up.
6. Tried each new module by itself, tried 1 old module and 1 new module, same result, tried every combination of modules & banks
7. Confirmed with Crucial that the memory module was indeed compatible.  CT2566AC800.M16FM
8. Tried unsuccessfully to contact Dell Tech support to verify the exact parameters for the memory as the Dell Claimed Support of 4GB for this model is in question! [ got the big run around from support ]
9. All Memory works fine in a Dell Inspiron 6400 Laptop

Answer:Dell Vostro 1510 memory upgrade issues

Blinking num/solid caps+scroll lock is a processor initialization error.
Did you do this with the battery removed and the system unplugged?
Unplug, remove battery and hold the power button for 30 sec.  Remove and reinstall the CPU.  
Then try the RAM again.
If you still can't get the system to power up correctly, chances are the system board is fried.

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Hi All ,
I have Dell PC with Dell Bios , and i want to add some logo in the bios loading in the startup of the PC...
is there is any ideas ?

Answer:Adding logo to Dell Bios

Hi Abouyara,
The blue Dell logo is stored in the BIOS. There is a way to change it using a BIN editor, which if done incorrectly will ruin your computer. So I don't recommend it.

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Dear All,
I have a problem related power issue to Dell vostro 3550 whose power button led stays on after shutdown. Need to press power button for 10 second to shutdown completely.
I have tried to change power settings in control panel, also tried to change power setting related to
network adapters in device manager, also upgrading latest BIOS driver still having same issue.
Even i noticed if i am in BIOS setting & push power button laptop shuts window but power button led remains on. also tried laptop with blank hard drive still facing same.

Please help me to solve this issue.

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we're an small family own recycling business and recently we bought in a public auction 79 dell vostro 3400 i3 notebook.happen that theses system used to be from university located in florida and all of the notebook have a administrator password.We have access to the bios. but on boot only the hard drive and network are enabled. everything else is locked ( USB, CDROM, WIFI, Etc,etc ),I call the university IT department to see if may they tell me the password Info, and they said Nope, they don't give that info  to no one. Then I'd contact dell support and after 3 hours on the phone they provide me a very long master password for one system, I input more than 10 times and didn't worked, i called back and they told me that mother board have to be changed and the cost can be between $200~ $700. So i tried some conventional ways and many programs to reset bios with no luck. So i figure it that in order to install windows it might can be installed from the network (because is enabled), then we  I bough a  Adapter Ethernet RJ11 to Female USB, i've conected to the vostro with a usb stick containing windows installations and when machine booted and after Pressed "F12" i have no network to select as a boot, i have a Hardrive and "Bios pci" to be selected either one, so at that point i select the "Bios PCI" and is not booting from ethernet-USB.Note : The bios tag service show only 7 digits,   e.i :   1234567... Read more

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After download and install the 3300_A10.EXE the fan start to run fast and keep hours without and other sign . Them restart by hand but continue DEAD !!! PLS ADVICE !!! Thanks Ricardo 

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same problem on these 2 models:  DELL software indicate a BIOS upgrade, so I  launched this upgrade but when restart the pc  windows10 not start  (blu screen, error on memory management)
I try automatic  windows repair, I try  to start in safe mode, to start with installation CD (prompt-> fixmbr fixboot)
not solve the problem....any suggestion?
[why DELL propose BIOS update that crash the machine???] 

Answer:win10 crash after bios update DELL VOSTRO 3250 and 3650

also in safe mode and other mode not start (same blue screen)

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Hi, I had a GPU fail in my Dell Vostro 1500 laptop. The card that failed was an NVIDIA GeForce 8400 GS. The Vostro laptop actually can accept an NVIDIA 8600 GT card too. So I ordered the replacement part from Dell for the 8600 and they shipped me a refurbished unit.
The surgery to put in the new card took all night for hack like to do. I did not look carefully at the refurbished unit they shipped me as I was nervous handling the card (that I might break it).
But when I turned on the laptop after the installation, I did not get a pause at the BIOS saying “I see new hardware” like I did when I upgraded the RAM.
After the computer booted up I uninstalled the 8400 driver and then installed the 8600 driver. There was a snag at it’s possible that Windows automatically reinstalled the 8400 driver during one the required reboots but I KNOW that I wrote the 8600 driver over top at least (I had hoped to do a clean uninstall then reinstall but Windows tried to grab a driver for me).
So now when I right click on computers, properties device manager it shows the video as still the 8400 card. The 8400 card I removed has a sticker on it that says KU907 on it. The invoice for the 8600 that Dell sent for the 8600 says KU907 on it too.
I think I was sent the wrong part from Dell (I paid a higher price for the 8600 GPU) . Is it possible that a legacy driver is making the Vostro think it has the 8400 when the part IS an 8600. Or when I go to the Device Manager, does the computer physically c... Read more

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I've got DELL Vostro 3750, and I bought Dell U2515H monitor for second display.
I can set only maximum 1920×1050 resolution, instead of the optimal 2560×1600 of the monitor. 
I'am connected them with hdmi cable.
Please help me solve the problem!


Answer:Dell Vostro 3750 with Dell U2515H monitor resolution problem

The U2515H HDMI in port can do up to 2560x1440 60Hz. But the U2515H does not dictate the resolution. That is done by the capabilities of the laptop GPU video card. The 2011 Vostro 3750 HDMI out must be limited to 1920.

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I have done the custom settings for battery from dell power management. I have set that the battery should start charging when it is at 50% and stop charging at 80%. When the battery has charged 80%.It has stopped charging. But the discharging of the battery is not happening itself. I have to remove the ac power so that the laptop should start using battery instead of ac power. The battery should self discharge when it reaches 80% and start charging when it reaches 50%. which is not happening currently. Can any suggest any solution.

Answer:Dell Power manager Lite battery discharge issue -Dell vostro 5568

The system will use AC power in preference to battery if the adapter is connected.  If you want the system to run on battery, you must disconnect the adapter.

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I have two older Dell Vostro laptops:
Vostro 1720 Windows 7 Home Premium x64
Vostro 3550 Windows 7 Home Premium x64
For each one, when I go to the Dell product support site and enter the service tag, I get the following warning.

Product not tested for Windows 10 upgrade
Dell has not confirmed that this product can upgrade to Windows 10. Some drivers, firmware, applications, and connected devices may not work as you would expect.

I suspect that is a generic warning, but I'm wondering if trying to upgrade either one of them to Windows 10 at this time could be successful with regard to drivers.

Answer:Upgrade advice for two Dell Vostro Laptops, 1720 and 3550

Yes, that looks like a generic warning.

You'd likely have to pound the Internet to see if you can find instances of someone with those same models that successfully upgraded. The Dell forums would be my first place to look for that.

You might have to wait weeks or months so more people experiment on more machines. It's been less than a week so far.

"could be successful"? Sure. How big a deal would it be to you if it weren't successful? Mild annoyance? Near catastrophe?

Barring some over-riding need to jump on Win 10 right now, I'd wait.

I'm not sure if Microsoft has put up any sort of compatibility-checking web site to answer questions like this.

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I have a Dell Vostro 230 Mini Tower, and it currently has the Intel Pentium E6500 processor. I would like to upgrade to something better, because my current processor does not meet the minimum requirements of some games I would like to play. I was wondering which processors I could upgrade to? I know that the new processor has to fit the socket on the motherboard, but I don't know how to find out what socket my current motherboard has, or even what motherboard it is.
I would also like to know, if I don't upgrade the processor, but instead get a new motherboard, can I get any motherboard, and plug it in, and will it come with a new processor, or will it have to fit my current processor? Does upgrading the motherboard make much difference to the CPU speeds if I don't actually upgrade the processor?
I am running Windows & SP3, DirectX 11, with 4GB RAM, and i also have an ATI Radeon 5670 HD Graphics Card, and a 300W power supply. 
Would I need to get a new power supply if I upgraded the motherboard or processor? 

Answer:Upgrade processor or motherboard on Dell Vostro 230 Mini Tower

I have mentioned list of processors which are also compatible with Vostro 230 mini tower.


Code Name


Clock Speed

Front Side Bus



12 MB

3.00 GHz

1333 MHz



12 MB

2.83 GHz

1333 MHz



4 MB

2.66 GHz

1333 MHz



4 MB

2.50 GHz

1333 MHz



6 MB

3.33 GHz

1333 MHz



6 MB

3.16 GHz

1333 MHz



6 MB

3.00 GHz

1333 MHz



3 MB

3.06 GHz

1066 MHz



3 MB

2.93 GHz

1066 MHz



2 MB

2.80 GHz

1066 MHz



2 MB

2.70 GHz

800 MHz



2 MB

2.60 GHz

800 MHz



512 KB

2.20 GHz

800 MHz

Vostro 230/230s has been tested with Intel G41 chipset (Motherboard) with ICH07 only. Motherboard and processor are two different components. I would suggest you to upgrade the processor. Please reply for further assistance. Thanks & Regards Manshu S #iworkfordell

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I bought Dell Vostro V2521R 15.6 in 2012.
Could you tell me if its is possible to  upgrade Dell Vostro V2521R 15.6 by replacing  i3-3227U with i7-3612QM?
I want to know if the CPU is fixed(by tin)
<Email id removed>

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This is my dad's machine, and it locks at the Dell logo before the progress bar even starts. I don't even have the chance to get into the BIOS or boot options, nor into diagnostics by holding down Fn while starting. I've even tried with a USB keyboard.
It starts super fast, so I discharged the stored power with a paper clip in the hole on the bottom, but that did nothing. I tore the whole thing apart, reseated the RAM and tried each stick by itself, reseated the battery, unplugged the CMOS battery for a few minutes, and I'm out of options here.
The funny thing is, he had this for 4 years before this problem occurred.
Is there anything left? If there was even a way to sideload a BIOS on this board, it would need to be one with Secure Boot off., and I can't imagine where I'd find that. 

Answer:14z 5423 locks at Dell Logo - cannot get into BIOS

 "reseated the battery, unplugged the CMOS battery for a few minutes "

Just making sure, you're doing it correctly.....
1. Remove or disconnect the coin cell battery ( You can buy a new battery at your local Walmart or dollar store for about $2.00 - $5.00)
2. Press the power button for at least 15 seconds to drain all residual power from the system
3. Assemble the unit, hopefully your computer starts normally

Instead of holding down the Fn key, you tried tapping the F2 key(BIOS) or the F12 key(Diagnostic) at boot up? If no, then I like to suggest you follow the steps below:
1. Power off the computer
2. Power on computer, quickly start tapping the F2 key continuously. Hopefully, you'll be able to see the BIOS screen.

Note: If your system is windows 7, you can also try tapping the F8 key - Advance Boot Options)

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I bought my Dell Vostro 3800 ST almost 2 years ago, sadly I didn't really do my research before I bought it, and it turns out, card that came with it wasn't really great for gaming and it's nearing the end of it's life.
So I'm planning to buy proper card, but my tower is waaay to slim to fit in it comfortably.
So my question is, will I be able to take my motherboard to another, non-Dell case? If so, what type of case would be good? I did try to find online, what type of motherboard it is, but if there's an answer to that question, I can't find or understand it.
I'd be grateful for any help provided :)

Answer:Will my motherboard from Dell Vostro 3800 ST fit into non-Dell case?

It's more or less a micro-ATX board so it will likely fit a standard case.  That said, wiring the power switch, hard drive LEDs, etc. will be difficult - they're not standard and it may be a lot of trial and error to make work.

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hello i would like to know if can do a case transfer on a dell inspiron 660s to a vostro 200 case, i have been looking all over but it seems that they both have the same form factor Micro-Atx so i wanted to know before i try and attempt it or spend the money on it.

Answer:Dell inspiron 660S to dell Vostro 200 case

Hi zixzen,
Thank you for writing to Dell Community Forum.
You can access the manual of both the system on our Dell Support site, which will give you the dimensions for the case.
If you have any other query, please private message us the service tag of the system along with your email id.

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Dell Vostro 3700 Laptop running Windows 7 64-bit, Service Tag 4QD3ZM1.

NVidia identifies the display controller as GeForce GT 330M and gives the following message; but, there are no display drivers offered by Dell for this system, at least not by model or service tag numbers.
Installed DriverRecommended
UpdateGeForce GT 330M--The manufacturer of this system requires that you download the driver for your GPU from their support site.

The GeForce M series and GeForce Go series notebook GPUs use drivers that have been customized by the notebook manufacturers to support hot key functions, power management functions, lid close and suspend/resume behavior. NVIDIA has worked with some notebook manufacturers to provide notebook-specific driver updates, however, most notebook driver updates must come from the notebook manufacturer. Additionally, the desktop GeForce graphics drivers will not install on Geforce M series and Quadro M series notebook GPU's.Click to expand...

Answer:Solved: Dell Vostro 3700 needs drivers not available from Dell

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when I power on my xps2720, the round dell logo appears on the screen, but nothing else happens. pressing f2 does not open bios and the system does not boot. it just does nothing.
there is the dell support disk in the drive. and i cannot get it out, because the pc does not boot and the bios does not start, no matter how long/often I press the f2-key.
what can i do to get at least to bios again.

Answer:xps27 powerup dell logo, no boot, no bios

Hi Brosoft
Thanks for writing to us.
When did the issue start? Was there any hardware or software changes done recently?
Please remove the power cable and then remove memory modules and then try with one at a time.
manual can be found on a product==enter that tag#--submit--manuals.
Are you using a wired or a wireless keyboard. If you are trying a wireless then if possible try a wired keyboard as well and check if the system is loading the BIOS.
Do provide us the system tag# and also confirm the name the system is registered under. Let us
know the contact number and email address.

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I've dell laptop model already mentioned.I want to change bios splash screen as it is really annoying (screen shot attached).Any way I can do so with ease?

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Hey everyone,
I have a Dell Inspiron 5559 with windows 10 installed, and I wanted to create a dual boot by installing ubuntu. Prior to installation of Ubuntu, I wanted to test what would happen if I disabled the "secure" boot option in my BIOS and changed the boot loader from UEFI to Legacy. I changed this, saved as custom user and restarted.
Result: my laptop is powered on, but only gives a black screen and not even the initial Dell logo pops up. The battery light is blinking in this sequence: 2x orange and 7x white light.
I can't enter BIOS (I tried bashing many buttons).
If I insert a bootable USB stick (installer of Ubuntu in my case), after 2 loud beeps it will boot from this USB, but I'm still unable to get into BIOS or select boot options.
I tried resetting the BIOS by removing the coin battery, and draining power by pressing the power button, but nothing happened.
when I press the "Fn" button while powering on, it results in 3 beeps, then 1 beep, and finally 5 beeps.
Pressing Ctrl + Esc while plugging in the A/C adapter does not help.
Does anyone know how make my laptop boot again, any help would be very much appreciated!
Many thanks in advance.

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It used to a couple of days ago. I have Windows 10 and had to do a refresh of the OS and now I don't get the Dell logo on the screen on startup. I can't hit F2 and go to bios. Can't hit F12 to go to boot option. On startup I get a slightly lighted screen for 2 seconds and then off to Windows 10 Desktop. Computer runs fine from there. No bios startup screen. Any ideas why this happened and how to get back to normal?

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My Vostro 230 HD crashed I got a new drive installed it but when I boot the pc and tell it in the boot startup to boot from dvd it says no boot device. I used another dvd from a vostro 230 and same results. Does the Dell system restore dvd boot? If not how do I restore the system if so what am I doing wrong?
Thanks for any ideas.

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Earlier today I did a factory reset on my laptop. After a couple hours I went to check on the status and the screen was totally black but the mouse still showed. I figured maybe it needed to be rebooted, but rebooting it gave me the same results.
Is there a key that I can press that will show up an option to do a reser again? I seriously am at a loss. To better help explain, I'm attaching a video of what exactly happens every time I start my laptop.

Answer:Dell inspiron 15R factory reset -- screeb loads only dell logo then goes black

Run an extended diagnostic on the hard drive (F12 at powerup) before proceeding.

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whenever i switch on my dell studio 1737 laptop it wont go past the dell logo stage.
any help out there on how to fix the problem?
at the moment i am running a diagnostics test and seems like most devices are passing the test.

Answer:dell studio 1737 laptop wont boot past dell logo

It could be any number of things but my first 2 guesses are possibly the hard drive or might want to take it somewhere so that you will get a correct diagnosis.

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Hi, my dell xps 9333 won't turn on. LED and keyword backlight switch on for a moment (less than a second) and then everything turns off. I tried to press Fn key while pressing switch on button, but same thing happens. I do not get any acoustic signal. Can you help me?
thanks, Damiano

Answer:Dell XPS 9333 won't turn on, LED and keyboard light only switches on for a moment, no dell logo

Hi Dagen
Thanks for writing to us.
When did the issue start? Was there any hardware or software changes done recently?
Most of the components are complicated to remove and re-seat in this model.
If the system is under warranty, Please click my DELL-username and write me a private
conversation with the service tag and your contact details(Name, Phone#, Address and Email). If
there is no warranty, then you could contact our team to get a quote for a paid service call -

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Morning - we just bought (our second) XPS 13 which I did a clean install of Windows 10 on (to claim back as much disk space as possible). All okay, except when selecting 'Restart' from the 'Start Button/Power', the computer freezes on the Dell logo, not even getting to the spinning dots stage.

If I turn the laptop off and re-boot, all is well. Also, if I go into BIOS/UEFI and re-boot from there, it boots back to Windows okay: Windows will just not restart itself. Since the BIOS re-booting works okay, I was wondering if this is a Windows problem (Dell have been no help at all on their forums for me).

All the drivers are up-to-date, as are all the MS upates, which are set to automatic.

Any help would be much appreciated - by all those on the Dell forums!

Many thanks,


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yesterday i got the update info so i clicked on it to update my laptop but it wouldnt waited for couple of hours but it wouldnt. it didnt even begin it was at 0% for hours. so i forced turn it off... now the only things it shows is his dell logo and the black screen for 3 sec and then dell logo... pls help T.T

Answer:My dell inspiron 5559 wont start up and only shows the dell logo

Windows 10 is on the system?
In the meantime, power on system, wait about 3 minutes,  close the lid ( please don't power off), turn over the computer, remove AC adapter and then battery. Press the 'Power On" button for 15 seconds to release Static Flea Power. Replace battery, adapter, and then power on system. Hopefully system start normally.

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