Computer Support Forum

urgent; Can't boot in safe mode and msconfig stops responding

Question: urgent; Can't boot in safe mode and msconfig stops responding

I opened msconfig and after clicking on the Services tab --> hide all Micorsoft services --> disable all and then clicked on 'apply' System Configuration Stopped responding [and I could not even restart my PC]. I did so manually. I tried again this time instead of selecting 'Disable all'' I just disabled one of them (Adobe update service) to see if I could do this one at a time. but still it stopped responding and froze everything.
Having no choice I rebooted manually and then pressed the F8 key to reboot in safe mode BUT I got a boot menu asking me which HD I wanted to use to boot into and not the DOS screen giving me a choice for safe mode.
BTW my Win 7 OS HP 64bit is now booting from an SSD drive on a PCI-e card and am wondering if this has anything to do with it.
Anyhow, having done my usual monthly virus scan as well as malaware by using 3 different sources (mine and 2 online ones) just yesterday this virus/trojan/malware is probably not the cause.
Why do I want msconfig or a safe mode boot. Trying to reinstall my HP scanner software and drivers which I am having a little bit of problems with--so not related.

Relevance 100%
Preferred Solution: urgent; Can't boot in safe mode and msconfig stops responding

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: urgent; Can't boot in safe mode and msconfig stops responding

Not knowing what was in startup originally, it's hard to say what you deleted but I'm guessing it had to do with a driver for your PCI-e SSD. If that's the drive you boot from, the startup boot is saying it's not there. What's the BIOS say for the order of boot devices? What other drives are installed?

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I just bought a new custom machine from Zuke.com, good service by the way. I got it built with motherboard, power supply, RAM and video card. I figured I would just install my old hard drive (Seagate Barraccuda 160GB) and be up and running. Upon boot up, I get this:
We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30
The big problem here is that I cannot select any of the options because by this time, my keyboard has stopped responding. It works fine at first, lets me hit DEL and go into BIOS setup. But then once it gets past that stage, the keyboard stops responding altogether.

If I put my Windows XP cd in to boot from there to repair or reinstall windows xp, it will give me the message "booting f... Read more

Answer:boot failure-safe mode-keyboard stops responding before windows starts.

Better to try a hard-wired PS/2 Kbd and mouse.

I just had problems with my USB drivers not loading properly and had to use a hard-wired PS/2 mouse to overcome the problem.
 

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windows unexpectedly restarted and now keeps restarting. I've read some articles here and understand it keeps restarting because of an error and that it may be easy cd creator causing the problem wich i did somewhat recently get. one article also tells how to disable the restart feature if the drive is in a bootable state, but my problem i keep restarting. i never finish booting up. when i try last succesful restart it seems to continue as a normally start up scandiscruns windows logo then bam restart. when i try system restore say preparing system restore feature then scandisc starts finishes then nothing ever happens. when i try safe mode a list of drivers star about a page and a half then stops responding. what do i do im stuck and frustrated. please help!
 

Answer:keeps restarting and stops responding when trying safe mode and restore features

i ran into a problem that sounds similar to what you're seeing. i believe the problem was the result of a bad sector on the hard drive. if you have the same problem you'll need to run scandisk or some other utility capable of doing a surface scan and handling bad sectors. unfortunately, the system restore scandisk doesn't seem robust (it didn't work for me, don't remember if it hung or crashed).

ideas for repairing this sort of problem:
- stick the drive into another machine and run scandisk from there
- use a third party utility, such as norton utilities (but note that many utilities, including norton, may not support ntfs, so if you're using ntfs, read the fine print very carefully before purchasing any software). you'll want a utility that provides a bootable cd so that you can avoid using the hard drive for booting.

hope this helps...
 

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I'm in the process of following instructions to eliminate some spyware and used the symantec msconfig procedure referenced here http://forums.majorgeeks.com/showthread.php?t=35407 to boot into safe mode. Unfortunately I now know that my system will not boot into safe mode. Since I used msconfig to get into safe mode and not the F8 key I'm stuck.

How do I get to a place where I can modify msconfig back to normal boot? I have the reinstallation cd provided by Dell when I bought my system but don't really want to reinstall windows if I don't have to.

Specifics of what happens when I boot:
Basic Dell bios load screen and then windows splash.
Black screen with "safe mode" in the 4 corners of the screen
Windows is startup up... screen
Login screen with all user accounts showing.
I log in as administrator or another account with admin privileges.
Loading personal settings screen.
Black screen with "safe mode" in the 4 corners.
Dialog box with "Windows is running in safe mode, etc." appears briefly and then goes away. Quickly clicking yes doesn't make a difference.
Then nothing. I'm sitting with a black screen, safe mode in the 4 corners, MS Windows XP...SP2 on the top, a mouse cursor and nothing else. The only thing I can do is press "windows-key L", which presents me with a "Unlock Computer - this computer is in use and has been locked" window. If I use the account I originally c... Read more

Answer:safe mode via msconfig - now won't boot

When you log in using safemode try hitting Ctrl-Alt-Del and look at the task manager

In the task manager hit File -> New Task(Run) and type in msconfig

If you can get this working you can reconfigure msconfig.
 

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I did the one thing that was not recommended. I changed the config to load up in safemode. I am running windows XP, and I do not have an XP disc because I bought the computer used. Now nothing happens. The system wont even load into safe mode. I just get a black screen. Any help that would get me to boot back into normal mode would be really appreciated. :-o
 

Answer:Tried to boot in safe mode using Msconfig

I had this happen to me and the way I fixed it was editing boot.ini file from recovery console but you don't have the XP CD.

One way would be to download a Linux Live CD (I like Linux Mint). You would burn the .iso file to a CD as an image file. Then start the computer from the CD. It will load a Linux desktop and give you access to your C: drive. Browse to C:\boot.ini then edit the boot.ini file deleting the /safeboot part of the line that looks like this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP" /safeboot

to this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP" /fastdetect

The Linux Mint CD is very easy to use. If you know how to burn an iso file you should have no problem.
 

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Hi guys,

My problem is somewhat complex so please bear with me. I had malware and adware on my laptop which was really annoying and I tried really hard to get rid of it. So I decided I was going to do a system restore. The system restore kept saying "System restore is initializing". I tried it three times and it didn't work. I looked around on the internet, and someone suggested to do the system restore while in safe mode. This is where I made my mistake. I set safe mode in msconfig.exe (not knowing you could go into safe mode while booting). msconfig forces the computer to boot into safe mode everytime, but my safe mode won't boot. I get a b;ack screen with a cursor. I have noticed that the cursor gets reset to the middle of the screen every five seconds or so. I also see the words safe mode flash in all four corners sometimes. I have tried re-installing windows 8.1 from a bootable usb, but whenever I change the boot priority, it doesn't seem to save my settings. Please tell me what my options are. Will replacing my hard drive do the trick. Thank you in advance.

Answer:I set safe mode in msconfig.exe and safe mode won't boot.

Can you restart and get into your log in screen ? If you can, enter safe mode by pressing the power button icon (lower right corner) then Shift + restart. That gets you to Advanced Settings where Safe Mode and, if that fails, Reset PC to orig settings. If you can't, try a hard reset by removing battery and all external usb attachments and then pressing and holding power button until it shuts down. Repeat a few more times to drain memory, then see if powering up will get you to log on screen.

A system restore in safe mode will just restore the malware. You need to boot into safe mode and run your anti-virus or malware program and have them quarantine and then remove them while in safe mode. Use Malwarebytes free or Adwcleaner or Hitman to clean the system. If that does the trick, manually create a system restore point that you know is clean after the system is to your satisfaction.

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Main Goal:  gain access to my files so I can save them without doing anything that would damage or erase my files because the files are what's important to me, I don't mind if I have to reformat as long as I can save the files first.Hello everyone, this is my first post on here and I would greatly appreciate any help.I want to give as much information as possible so you have a more accurate picture and you don't have to drag information out of me but at the same time I just experienced, over the last few days, a slew of problems with my laptop and have been recovering little by little over the last 3 days.  So I want to just address the Subject (Can't Boot Into Safe Mode or Open msconfig) I entered first instead of writing a novel about how after my laptop powered down:(1)CHKDSK started after a restart, did a bunch of crazy stuff including "Replacing invalid security id with default security id for file XXXX."  Did this on nearly 400,000 files.(2)Then windows wouldn't boot so I did a boot repair that didn't work.(3)Then tried to do a system restore but the first one didn't work and was "damaged or deleted" in the process.  I thought the second one didn't work either and tried it twice since I didn't get the "damaged" message on this restore point and then gave up for the night (the "novel" will include the error messages I received each time).(4)Then when I turned on my co... Read more

Answer:Can't Boot Into Safe Mode or Open msconfig

There are two ways to do this that I can think of.First way - do you have either a desktop PC you could hook the drive up to, or another PC of any description with a USB to SATA converter?  If so, you could hook the drive up that way, and copy your files off.Second way - do you have a Windows 7 install disk?  Not a restore disk, but a full install disk?  If so, you can install Windows back onto the C: drive, and your old install will be saved into a folder named windows.old.  Your files will still be there, so you will be able to copy them off and then delete the windows.old folder afterwards.Oh, bonus way - if you can download and burn a Linux LiveCD, you could boot from that, and try to copy your files from there.  Puppy Linux is what I usually use as it's quite easy to use, and has enough tools to be useful without being overwhelming for a Linux novice like myself.Regardless of the method you use, I'd be inclined to do a format and clean install of the laptop after you have your files safely stored away, sounds like something's gone really haywire there and even if you could get it up and running normally, I wouldn't trust it myself because you never know what else may be lurking.Hope this makes sense, if there's anything you're unsure about just ask, oh and welcome to the forums!

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hello everyone,
 
well, the problem is my pc actualy infected by virus
so i try to fix it with safe mode, when i chage boot from msconfig to safe mode. my pc keep restarting.
if anybody know how to fix it, please help me

Answer:keep restarting after i change msconfig boot to safe mode

In safe mode open msconfig and uncheck safe mode to normal mode. You can startup msconfig either by opening run and msconfig, or open CMD and type msconfig.

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Just had to share this free utility. I've tried it, works great.

Here's a utility that makes booting into Safe Mode easy. You
don't have to hit the F8 key or make changes in msconfig.
BootSafe:

http://www.superadblocker.com/bootsafe.html
 

Answer:Boot into Safe Mode, no tapping F8, no changing msconfig

kniht, Regarding the BootSafe program see Posts #4 and #5 by Mosaic1 in the thread at the link below. She is very sharp with computers and on her word I don't recommend BootSafe anymore. This is just my opinion.

http://forums.techguy.org/windows-nt-2000-xp/662339-cannot-boot-into-safe-mode.html

Tufenuf
 

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Relevance 84.87%

hello everyone,
 
well, the problem is my pc actualy infected by virus
so i try to fix it with safe mode, when i chage boot from msconfig to safe mode. my pc keep restarting.
if anybody know how to fix it, please help me

Answer:keep restarting after i change msconfig boot to safe mode

In safe mode open msconfig and uncheck safemode to normal mode. You can startup msconfig either by opening run and msconfig, or open CMD and type msconfig.

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Hello there, I really need help here..

I've booted into safe mode in windows 8.1 by setting the safe mode option in msconfig..

However, when I booted into safemode i realized that I've forgot my password because i usually use a pincode.

How to I get it out of safe boot again? - I've tried to access command prompt, but everything needs that password.

Please help, is there any way to force it to boot up normally again? ;(

- Thanks in advance

Answer:msconfig boot settings sat to safe mode, forgot password

When it reboots into normal mode, won't you still need the password?

Do you have the ability to boot into the recovery environment using the install media and not recovery media?

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Vista wont boot in normal or safe mode

I have tried numerous Startup Repairs

I have noticed that in trying Safe Mode, it stops on the line (10 down from the top) that says ci.dll, and then goes straight into Startup Repair

I have taken the drive out and checked to see if my files are on there and they are

Any help appreciated !

Answer:Safe Mode Stops on Ci.dll - Won't Boot

Do you have your original Windows CD? Boot from the CD if you do and when you get to the screen that asks if you want install or repair your system, select REPAIR. It should open a command prompt window. If it asks you for the Administrator password, just press Enter because it won't have one unless you set it upon installation of the OS.

Once that window opens, type CHKDSK C: /F /R and let it run. Once it's complete you can type EXIT and try and boot again.

Let me know how that works for you.

Good day!

Mike

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Relevance 82.82%

Vista wont boot in normal or safe mode

I have tried numerous Startup Repairs

I have noticed that in trying Safe Mode, it stops on the line (10 down from the top) that says ci.dll, and then goes straight into Startup Repair

I have taken the drive out and checked to see if my files are on there and they are

Any help appreciated !
 

Answer:Safe Mode Stops on Ci.dll - Won't Boot

This any help:
http://www.vistax64.com/general-discussion/206264-help-ci-dll-corrupt-missing.html
 

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Relevance 82.82%

Well i have a key in my registry (HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run) which shutsdown the computer

I created a boot disk from this machine through windows (XP pro aswell) but I couldn't get to C:\ (I wanna run regedit.exe from DOS to delete the key). The commands I tried were cd c:\ & cd c:\\ & cd C:\\ & cd C:\ - all with no avail. (the error that comes up is "Invalid drive specification")

Now this machine if I pull out the power cord while win XP is loading (black screen /w green bar) and reboot, a text menu comes up where I can chosse If I wanna boot in safe mode or normally etc. I tried this on the computer that is screwed but the screen didn't come up

So does anyone know how to boot winXP pro in safe mode or how I can edit my registry??
thanks for your help!
 

Answer:How to boot to safe mode? -URGENT-

Hit F8 before the Windows XP screen shows and you'll get a menu that allows you to select it.

Also, it's not "cd C:\," it's "C:" if you're doing it from DOS command line.
 

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I start my computer in safe mode, and it always stops/hangs on ispnp.sys. I connected the hard drive to my other computer, and replaced that file, and also the one that comes after it, pciide.sys, (the modified date and time matched the date of the old sys), and it still hangs on ispnp.sys. I have some pictures and other things I do not want to lose. When I copied the 2 sys files, I used a connector cable, and I also tried to copy all my pictures and everything but it will not let me access my Documents and desktop because I had a password on the old computer; maybe some of you know how to bypass that? I don't know how I could put in the password, which I have not forgotten.
 

Answer:safe mode boot stops on isapnp.sys

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my computer freezes and blue screens when I try to boot XP now. when i try to boot in safemode it freezes at BtHidBus.sys. I've found out that is a Bluetooth human interface device driver. I can access my HD through ubuntu that i installed on an external. Can i fix this file some how? like replace the file

Answer:Safe Mode boot stops at BtHidBus.sys

What does BSOD say?If you have Windows CD...(if you don't have Windows CD, scroll down)1. Insert your Windows XP CD into your CD and assure that your CD-ROM drive is capable of booting the CD.2. Once you have booted from CD, do NOT select the option that states: Press F2 to initiate the Automated System Recovery (ASR) tool. You?re going to proceed until you see the following screen, at which point you will press the ?R? key to enter the recovery console:3. After you have selected the appropriate option from step two, you will be prompted to select a valid Windows installation (typically number 1). Select the installation number, and hit Enter. If there is an administrator password for the administrator account, enter it and hit Enter (if asked for the password, and you don't know it, you're out of luck). You will be greeted with this screen, which indicates a recovery console at the ready:4. There are eight commands you must enter in sequence to repair your problem.. NOTE. Make sure, you press Enter after each command. Make sure, all commands are exact, including "spaces".These commands are as follows: CD..ATTRIB -H C:\boot.iniATTRIB -S C:\boot.iniATTRIB -R C:\boot.inidel boot.iniBOOTCFG /RebuildNote about the above command.BOOTCFG /REBUILD command which searches for pre-existing installations of Windows XP and rebuilds sundry essential components of the Windows operating system, recompiles the BOOT.INI file and corrects a litany of common... Read more

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Start tapping F8 before Windows starts. If your keyboad has an F-Lock key you may need to press it before F8.
 

Answer:Anyone- Urgent- does anyone know how to boot or open in safe mode

Can anyone tell me how to open or boot in safe mode when restarting the computer or how. F12 doesn't work.

Thanks alot
 

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Relevance 81.18%

WinXP sp3 will not boot. Black screen where Win logo should go after post. In safe mode boot, stops after 3rd item loaded.

Found on the net may be due to MS update or virus, but cannot find confirmed fix. User confirmed MS update occurred on shut down last night and that she got a virus notice before calling me. Another forum suggested chkdsk /p/r, but did not fix. Tried reseating ram and hdd data cable.

This is the 4th workstation I have had to do grave emergency work to this week. Any suggestions to get this back online would be GREATLY appreciated!

Answer:Won't boot, safe mode boot stops at kdcom

System and manufacturer?

You've checked the system manufacturer's website...for possible solutions when the system fails to boot properly?

I know that HP routinely provides such for their systems and I suspect that most do.

Louis

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Relevance 81.18%

Kept getting BSODs that seemed to indicate malfunctioning ATI (onboard) video driver, tried everything I could think of to update/straighten that out to no avail. So I installed a 3rd party card. Everything seemed fine for a few days, but then got a stop 024. Perfmon showed everything was good (only thing of any note was that Kaspersky A/V wasn't recognized).
I also have been getting this strange little Warning box at the upper L corner of the screen whenever I reboot. It's empty and only shows whatever was on the desktop at the time it loaded. My attempt at attaching a screenshot of it failed, but someone here hopefully knows what I'm talking about.

Answer:Various BSODs, safe mode boot stops at ATIpcie64.sys

When I tried to run chkdsk again, and when I rebooted it did finally get past loading the driver AtiPcie64.sys. However, it wouldn't then run chkdsk....
Sure would appreciate any help, folks!

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I'm at my wits end here. I'm infected with at least Virtuomonde and Smitfraud. Here is what's happening.

All antivirus and HJT that I've tried (spybot, HJT, Avast, etc) start to run and then die. When I try to restart I get a dialog box that says, cannot access, file, drive, path--you may have insufficient rights.

clicking on browser links redirects to a random page.

booting in safe mode gives me a quick BSD and then starts over

Active desktop has died--I deleted an html "warning" image from the recovery console on a Win XP CD.

Can ANYBODY help or am I doomed to reformatting?

Currently running Win XP Home Edition--SP-3

Thanks so much!

Chuck

Answer:Malware Blocks All Antivirus and Stops Safe Mode Boot

You have the new rootkit that's out thereWe Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.-----------------If the scan doesn't run or won't complete, just select Drivers to scan

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I have not done scratch installs for a while now but was trying to revive an HD with problems. A Safe mode boot shows the trace of operations performed by the operating system. This trace stops at 'Drivers'
and hangs. If not in Safe mode an unrequested 'hard reset' takes place.

On the Win7 Windows Repair Environment it shows an option for drivers install. Is this simply the
motherboard drivers disk or is the Installation disk the source of the drivers files to refresh them?

From others I recall that finding drivers on an install disk where it goes and looks for them can be an endless task. Please provide any needed instructions to get through it.

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anybody know what i can do?
 

Answer:Why does msconfig shut off in normal mode but not in safe mode?

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I have Lenovo laptop with i-5 processor, 8 gb ram and 1 tb HDD with win7 os. On last Monday evening (18-Nov-2013) when i tried to start my laptop, it gave me blue screen error just after the windows boot logo (before appearing of login screen), and this error lasts just for a fraction of second. And right after that it restarted and showed options of Safe Mode, normal mode etc. Then I ran the system in safe mode but it stops while loading aswrvrt.sys and again gives blue screen error. I tried repairing my os with the win7 CD and repair disc but the process stops after the windows files are loaded. Its not even able to detect the OS, it just hangs there. While trying to format and install a fresh os the same thing happened again, it gets stuck at "setup is loading...". I have tried farbar tool also but as I am not able to run the repair option I tried running in freeDos but it says that the program can't run on Dos. Please help me out with this...

Answer:Not able to boot, problem with aswrvrt.sys, safe mode stops at aswrvrt.sys

Welcome to Bleeping Computer.
 
The following will serve two purposes, it will let us know if you can boot from a bootable disc, and it will let us know the condition of the hdd.
 
Please download SeaTool for DOS.
 
When the SeaTools for DOS website opens click on I Accept, then click on the Download button in step #4.
 
This download is a ISO image which you will need to burn to a CD in order to create a bootable disc with which to run the diagnostic tests.
 
To burn this ISO file to a CD or DVD please downlaod ImgBurn and install it.
 
Insert blank CD or DVD into your CD/DVD drive.
 
Open ImgBurn, and click on Write image file to disc.
 

 
Click on the Browse for a file icon:
 

 
Right click on the Start orb , then click on Downloads.  Scroll down to the SeaTools for DOS download and click on it.  This will load the ISO image, you will see the information listed as it is in the image below outlined in red.
 

 
Click on the blue arrow (also outlined in red) to start burning the bootable CD.
 
Once the disc is created load it in the CD/DVD drive and restart the computer.
 
Please note:  You may need to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
Please run the long test and include the results in your next post in this topic.
 
 
Edit:  Is this topic posted at another website?

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Relevance 72.16%

I have a Dell Inspiron 6000 with Windows XP. I changed the msconfig settings to safe mode to try to remove a virus. When I try to turn it on i get a blue screen informing me that there is a reason that will not let windows start and to restart my computer, when i restart again, I get the same blue screen. No matter what option I choose; safe mode, safe mode with networking, start windows regularly, or last known good configuration, I get that same blue screen, and I was wondering if there is a way I can change the msconfig back to regular boot even though i can not get passed the blue error screen.
 

Answer:Msconfig set to safe mode

Bobbye said:





You are looking for Errors that correspond to the time of the BSOD. Try to find Error from the last normal Mode.

You will see Errors that are specific to Safe Mode and don't give us the information we need- such as "DCOM didn't start. DCOM won't start in Safe Mode." You are the second person in two days who enabled Safe Mode using msconfig instead of booting into safe Mode using the F8 key. It most like will be an Error in the System Log.

Start> Run> type in eventvwr

Do this on each the System and the Applications logs:
[1]. Click to open the log>
[2]. Look for the Error>
[3] .Right click on the Error> Properties>
[4]. Click on Copy button, top right, below the down arrow >
[5]. Paste here (Ctrl V)
[6].NOTES
You can ignore Warnings and Information Events.
If you have a recurring Error with same ID#, same Source and same Description, only one copy is needed.
You don't need to include the lines of code in the box below the Description, if any.
Please do not copy the entire Event log.

Errors are time coded. Check the computer clock on freeze.

IF you continue on this old thread, only those who have subscribed to it or who open it will see your post.Click to expand...


 

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Relevance 71.75%

I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..

Cheers!

Answer:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe mode...it might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

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Relevance 71.34%

I've switched my laptop to safe mode so I can run a virus checker but now I can't log onto my machine. In safe mode my machine will not recognise my logon password that I normally use to connect both to mainframe and as a laptop.

I change to safe mode by Running msconfig, then selecting safe mode.

I've tried hitting F8 and selecting normal mode but it just keeps reverting to safe mode.

My systems guys are saying they cannot get my machine out of safe mode as there was no logon password loaded on my original machine build???

Can anyone advise me how I can restore normal mode before my systems guys wipe my C drive and start re-building my machine. Urgent help would be very much appreciated!

Neil.
 

Answer:Windows XP Safe Mode - How do I revert to Norma Mode - URGENT HELP PLS!!

Hi Neil, Robert here, ok just a couple of questions to clarify things a bit:
1. are you able to get to your desktop in safe mode then get into your start menu and typing in the run menu the "msconfig.exe" option? (Basically backtracking what you did before the incident)

2. If not have you tried to boot back up to the F8 list and select the "boot up last known good configuration...etc" ...something like that.. option?

But more importantly this question comes to mind, what made it necessary to boot into safe mode on your desktop just to do a virus scan? But most importantly, was there anything else that you may have done during the time of this incident or immediately beforehand that might have otherwise caused your angst? I am simply trying to get a better understanding of what exactly happened as this will better determine a possible solution than to just proceed to an extreme one ie. reinstalling a fresh copy of Windows on your laptop. Let me know how it goes, if not, you can email me or post your questions if you have any problems at all. Good luck, Neil! =)
 

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Hi

I'll get straight to the issue in hand

I have a virus on my laptop, i was in the process of sorting this out, however i clicked on run - Msconfig - Boot - safe boot and selected minimal. I re-started and the computer loaded automatically in safe mode, however it got to the blue screen and the computer shut down automatically.

I take it i need to de-select this option, but i can't even get beyond this blue screen which keeps shutting the computer down. There is an option on my windows 7 Operating system to use CMD as part of the recovery process, however i've tried to open MSCONFIG in there but to no avail. I dont have any system restore points set up either, so all i have is the Regedit option as i can get into Regedit.

My two questions are quite simply: Can i open MSCONFIG in cmd? and Why is safe mode not loading and shutting the computer down? Is this virus related?

I guess a third question would also be, what can i do besides reverting back to default factory settings?

Kind regards, your help is much obliged

Thanks

Answer:Not being able to open MSCONFIG in CMD or safe mode!

What happens if you keep F8 pressed immediately after starting? Do you get the screen with starting options.

If yes then try and start in the Safe Mode with Command Prompt. You might be able to open msconfig in this environment. I have been able to reach msconfig in this way often.

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Ok, here's the deal. I ran msconfig, and checked "safe boot" just like I used to do in XP when I wanted to restart my computer in vista. It started in safe mode and worked.

But now, I can't uncheck it! When I run msconfig again and "uncheck" safe boot, It automatically goes to "Selective Startup." And when I select "Normal Startup" it always rechecks "safe boot" automatically, so basically if I want windows to start properly, it HAS to me a selective boot, because thats the only option that allows me to uncheck safe boot. For some reason, Vista thinks that safe mode in normal lol. I'd like to get it back to where normal startup has safe boot unchecked in msconfig. Anyone have a clue???? Thanks

Gary

Answer:Stuck in Safe Mode because I used msconfig?

anyone????

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Using Window Vista Enterprise.I had no idea how this started.Problem:I can load into safe mode but not the normal mode. In the normal mode, the OS is running. But right after i keyed in my password, it loads very long. The screen will turn black, but you can still see the cursor there.It will then continue to remain black screen for very long. Till now, i've not yet successfully load into the normal mode.I sincerely need your help urgently. Thanks!!! You help would be appreciated.(I'm currently using my other laptop)Flick

Answer:URGENT. Not able to load into normal mode except safe mode.

Do you have Vista DVD?

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I'm running Windows 8.1x64. I booted to safe mode today by changing the boot options in msconfig.exe. Now, msconfig won't let me change back to Normal startup, and I'm stuck in safe mode. When I check the Normal Startup box under the General Tab in msconfig and hit OK, I receive this message:

"System Configuration cannot save the original boot configuration for later restoration. Boot changes will be reverted.

"The system cannot find the file specified."

No file is specified.

I've booted to safe mode on other occasions but never have experienced this problem. Windows 8.1 has been running normally with no problems. The reason I went into safe mode is that a non-bootable drive has disappeared from Explorer and I wanted to see if it showed up in Safe Mode.

Answer:In Safe Mode, msconfig won't allow normal startup

Hello John,

You might see if you may be able to use one of the options in the tutorial below to boot back into normal mode.

Safe Mode - Start Windows 8 in

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Hi,

I booted into the safe mode using the msconfig .
But iam stucked while booting in safe mode,the system gets hanged and also i could not log in normal mode also..please help

regards,
gautham
 

Answer:Problem after booting in Safe mode using MSconfig

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I am try do safe mode at windows 8, but monitor tell out of range.
and now I even can not login to windows 8..
what I can do? need help asap, bozz pc.
now I hate win8

Answer:Safe Mode from msconfig, Out of range, cannot login

It should not state that with Safe Mode. Try pressing the Auto Calibrate button on your monitor.

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Hi

My laptop was having some iexplorer bugs so I ran a virus scan with symnatec, and was then advised to log in via safe mode and run the scan again. I turned on safe mode in msconfig and restarted, but when the log in screen appeared in safe mode, my mouse or keyboard did not work so I can't get in.

If I try holding F8 and choosing to boot normaly or under any other condition it reverts to safe mode, presumably because of the msconfig change, so I can't get back to msconfig to chane the setting back.

Any idea how I can get round this?

Thanks

Dave
 

Answer:XP Safe Mode / Msconfig / Keyboard problem

Forget about Symantec. Run your next scan with Avast or Avira, then SuperAntispyware and MalwareBytes...
You are apparently using USB mouse and USB keyboard which have not installed yet in the install run.
 

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is there someway to get back to msconfig when I am caught in this limbo state between starting up in safe mode and normal mode? I would love to change the setting back to normal start up in msconfig.Just to help here are some more details on my problem. When the computer boots it tries to start up in safe mode and has a problem with agp.440.sys then goes back to the screen where you can select to start in safe mode, or regular mode, etc. If I choose safe mode it will have the same problem and go back to the selection screen. If I select start in regular mode it will try then fault and go back to the same selection screen again. I can't get beyond this screen. I believe this is happening because I have selected safe mode in msconfig and now I can't get at it to change the setting. I didn't have any booting problems before doing this

Answer:i used MSCONFIG process and got strucked in safe mode,help m

MSCONFIG has nothing to do with it.http://support.microsoft.com/kb/324764

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Hi

I'll get straight to the issue in hand

I have a virus on my laptop, i was in the process of sorting this out, however i clicked on run - Msconfig - Boot - safe boot and selected minimal. I re-started and the computer loaded automatically in safe mode, however it got to the blue screen and the computer shut down automatically.

I take it i need to de-select this option, but i can't even get beyond this blue screen which keeps shutting the computer down. There is an option on my windows 7 Operating system to use CMD as part of the recovery process, however i've tried to open MSCONFIG in there but to no avail. I dont have any system restore points set up either, so all i have is the Regedit option as i can get into Regedit.

My two questions are quite simply: Can i open MSCONFIG in cmd? and Why is safe mode not loading and shutting the computer down? Is this virus related?

I guess a third question would also be, what can i do besides reverting back to default factory settings?

Kind regards, your help is much obliged

Thanks
 

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Well, I've been scouring Google on our secondary computer all night, and I'm stumped. I'm also not completely tech savvy, so please forgive me.

My computer shut down by itself while I was typing an email. Rebooted and no exe files would open except IE 64 bit (as of six hours later, now that won't open either - opens, flashes, closes and says IE crashed). It has gone through numerous "windows won't start, repairing" screens. It has tried to system restore, but it doesn't fix the problem.

I cannot open in safe mode, and Task Manager is missing. I can open regedit but not msconfig (this is bothersome because I found a workaround for getting the system to reopen in safe mode by changing some configurations, but...) Can't open device manager as one option suggested looking for the possible virus culprit in the tools/drivers section.

I found a site that had an exe repair fix to either merge or import into the registry, but it keeps saying it can't do it because there are "processes running." Those boards suggested trying to the merge/import in safe mode, but as above..can't open in safe mode. Also since I have no task manager available, I can't manually end or suspend any processes.

Windows Defender runs but says everything is a-ok (clearly not).

Because I don't feel comfortable deleting anything from the registry, that's the only thing I haven't tried. Oh, I did find something that said to check the shell and one other place in the registry, bu... Read more

Answer:No exe files will open, nor msconfig or safe mode

Okay, I restarted and finally was able to get into msconfig. I set it up so the computer automatically starts in Safe Mode. Tried importing/merging that exe file again, and nope, says "other processes are running." Went into services through msconfig and shut down all services - still didn't work.

I also find a possible solution to create a new user - won't let me. Sigh....

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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Running XP, SP3. Have run avast antivirus in both regular and doot scan with no results. Tried to run MalwareBytes but it hangs when trying to update definitions.
 
When I reboot and select Safe Mode it hangs while loading files.
 
Can't find files like Syetem Restore or msconfig.
 
Ran Unhide with following results:
 
Unhide by Lawrence Abrams (Grinler)http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Unhide.exe can be found at this link:
  http://www.bleepingcomputer.com/forums/topic405109.html
Program started at: 11/23/2013 02:45:10 PM
Windows Version: Windows XP
Please be patient while your files are made visible again.
Processing the A:\ drive
Finished processing the A:\ drive. 0 files processed.
Processing the C:\ drive
Finished processing the C:\ drive. 186756 files processed.
Processing the E:\ drive
Finished processing the E:\ drive. 1234 files processed.
The C:\DOCUME~1\Owner\LOCALS~1\Temp\smtmp\ folder does not exist!!
Unhide cannot restore your missing shortcuts!!
Please see this topic in order to learn how to restore default
Start Menu shortcuts: http://www.bleepingcomputer.com/forums/topic405109.html
Searching for Windows Registry changes made by FakeHDD rogues.
 - Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\polic... Read more

Answer:Can't get to Safe Mode, System Restore msconfig or Malwarebytes

Hello John, please try this, it will create a shortcut to your system restore.
 
Right-click the desktop
Choose New-Shortcut
For the location of the item, enter:%SYSTEMROOT%\System32\restore\rstrui.exe
Click “Next”
Enter a name for the shortcut
Click “Finish” 
After that try to restore your PC. I hope this will help. Give us updates.

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One of my salesmen's laptops is infected with Anitvirus Security Pro. His system is running Windows 7 Professional SP1. The system will not boot in Safe Mode (it loads through the welcome screen and then immediately logs out and restarts in normal mode) and It will also not allow access to task manager, Regedit or MSCONFIG.
 
Any assistance would be appreciated! Thanks.
 
Beth

Answer:Antivirus Security Pro - won't allow safe mode, regedit, msconfig

Hello BethI would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", thi... Read more

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Hi, I had a virus on my laptop that I wanted to remove, so I downloaded some software to remove it, but when I went into safemode all I got on my screen was a blue screen that said that Windows had been shut down to protect my computer and it just stopped, never did anything else. It also told me to restart my computer, so I did. Then I stupidly went into msconfig and made it safeboot and restarted my computer. Well now all I ever get when I start my computer is the same blue screen, it doesn't matter what I do or how I choose to start Windows, it just stops it and shows that blue screen and I have to restart it. Ive tried all the different types of starting up the computer, with normal, or last settings that worked, but nothing seems to work. Any help would be greatly appreciated, thank you.

Answer:Problem with safe mode in msconfig, always blue screen

Keep in mind that using MSConfig to access (force) safe mode when there is malware on your system could have disastrous results and render your computer unbootable. Some types of malware can delete or alter the safeboot key in the registry resulting in the inability to reboot fully into safe mode or back to normal mode. The Safeboot option modifies the Boot.ini file and you may be locked in a continuous reboot loop afterwards where you cannot get back to MSConfig and undo your selection. The same thing can occur with BootSafe as you may not be able to get back to Normal mode and undo your selection. See "Booting into Safe Mode safely".How to fixhttp://www.bleepingcomputer.com/tutorials/...#force_safemodeAll the way at the bottom of the page

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I was trying to get into safe mode on my T61. Went to cmd prompt. typed msconfig went and clicked statrt in safe mode in the boxes you can click. All this just to get it to start in safemode... Now it repeats over and over in "safe mode restart.  Wont stop cycling through. I have been trying to remove this **bleep** NOD32 antiviris software.  Had to get it to boot in safe mode to get to properly "uninstall"...CAme to the forum here to find out why after pressing F8 a million times it would still pass by safe mode into normal startup windows.   After I read goto cmd prompenter msconfigclig on safe mode now it wont stop cycling... How to I get back to the cmd prompt?  Or does anyone know what I am dealing with? Thank you in advance.

Answer:T61 will not stop rebooting after msconfig safe mode cycles over and over and over........

Hey there Pyroplantfreak,
 
What version of windows are you using? I found an article that seemed to be dealing with a similar issue to your own over on the microsoft forums, it may be of some interest to you. It recommends you try going into the recovery console, which may help you get back to the command prompt. Hope this helps.





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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First off let me start by saying hello. I am a newbie and would greatly appreciate any help or advice that the forum can give.

I am running windows xp on an older dell desktop.

While following the bc tutorial "remove antispyware soft" I was directed to the "how to start windows in safemode" tutorial. This tutorial instructed me to start computer in safe mode using MSconfig. Upon doing so my computer gets stuck in a re-boot cycle that I cannot get out of. According to the tutorial this is because of the malware, (see section titled, "Problems that can occur by forcing Safe Mode using the System Configuration Utility", unfortunately this section is at the very bottom and not sequential. It should be at the top for morons like me). The tutorial recommends using boot disk to reboot my computer. Unfortunately this is my old computer and I no longer have any XP associated disks. Can I fix this problem without any xp boot disk? I have no floppy disk drive (its been broken for years), but my cd-rom drive works. Again any help would be greatly appreciated.

Answer:safe mode loop using msconfig, no floppy bootdisk

Hello, we can create a bootable disk that allows you to access the Recovery Console.

However, first I would like to know what exactly happens when you try to boot. Does safe mode automatically load (you see the drivers rolling over the screen) and then you get a blue screen/reboot?

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Hi! I had a malware and decided to run malwarebytes anti-malware in safe mode. The problem was that my computer took too long to boot up before it lets me choose my operating system (i also have linux mint installed, just FYI) and I didn't want to wait 10 minutes just to miss hitting F8 so I changed msconfig to automatically load in Safe mode, so i went ahead and checked that. It booted up fine in safe mode, malarebytes found nothing (I also ran this in normal windows right before...again just FYI).

Now the problem is that I cant get out of safe mode. I tried changing msconfig back but it wouldnt save the settings and the check box that I had checked on normal windows (on the second tab) was unchecked and wouldnt even let me interact with it. I even tried selecting 'normal mode' on the first tab. Anything I did to it would result in a message saying 'windows configuration could not be saved' or something (I'm at work, I don't remember exactly what the message was but I will post it later) after I clicked ok or apply.

I also waited and pressed F8 to select how I wanted to boot and went to normal mode and it still went into safe mode. I tried repairing too but it didn't even find an operating system on my computer, but that probably has to do with the fact that I use linux to boot up.

Any ideas on what to try next?

Thanks in advance

Answer:Windows keeps booting in Safe Mode after msconfig change

To Remove Linux take look at this post:
Error 0xc0000225 on boot

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A friend brought me a computer because Anitvirus Security Pro would keep running on his moms laptop. I have had probably 5 different computers that have had this on them and have been able to clean them but this one is really a beast.
His system is running Win 7 and he tried a number of things before bringing it to me with no luck.
I printed off the Anitvirus Security Pro Removal instructions from this site but the laptop is not allowing the system to boot in Safe Mode and It will also not allow access to Regedit or MSCONFIG.
Any suggestions on getting control of the system back?
 
Thanks
John
 

Answer:Antivirus Security Pro - won't allow Safe Mode, Regedit or msconfig

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with FRST (Recovery Environment)To run FRST on Vista and Windows7:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into ... Read more

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Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

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Hi all, looks like a good forum here, hoping I can finally find a solution...

This has not been a week that's made me much enamored of Vista.

In order to troubleshoot my parents' Vista PC after their wireless
mouse/keyboard suddenly stopped working after 4/9's automatic updates, I had
to a do a system restore from Safe Mode. Their corded USB keyboard we got to
work (along with a PS2 mouse) to do the fixing wouldn't work using the
F8-method to get into Safe Mode, so I had use MSCONFIG to force a safe mode
boot.

The system restore worked, and I've disabled automatic updates until MS
comes out with a fix for the apparently widespread original problem, but now
I'm stuck with a very frustrating situation.

My parents' computer will only boot up into Selective Startup (which leaves
some important things such as graphics drivers unloaded) or into Safe Mode.
Within MSCONFIG, when I choose "Normal Startup", it automatically checks the
"Safe Mode" Box in the boot tab, and when I uncheck that box, it
automatically selects "Selective Start" on the previous tab. (I've tried
hitting apply on each of the tabs, but it doesn't help).

I've found a few other threads with this same problem across the web, but
never found a solution. Can anyone help?

Thanks very much.
 

Answer:Solved: MSCONFIG - Stuck in Safe Mode/Selective Startup

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Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

Answer:Lenovo ideapad 710s safe mode from msconfig, and does not recognized the ssd. Please help...

I m now downloading the win10 recovery usb key software >(thanks to the current guarantee it is on). anyone knows if it is going to restore the Bios so that the SSD come up again?

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OK, here it goes. My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I need help getting her going if anyone has any suggestions. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error. Thanks in advance.

they're running windows 7, If i remember correctly it's the x64 version.

Answer:stuck in safe mode msconfig application error 0xc000142

I guess the best bet is to reinstall windows.

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Hi,

I just got a brand new Satellite L450D-128 running Windows 7.
Whenever I run Windows in normal mode, anything and everything stops responding about 2 minutes after the desktop loads and i'm forced to turn the laptop off manually.

When I run Windows in safe mode it seems to work ok, but i'd rather not have to use safe mode indefinately.

Anyone know how I might be able to fix this problem?

Thanks in advance.

Answer:Satellite L450D-128 stops responding after ~2 minutes in Normal Mode

Hi

Try firstly to recover the unit.
This is not difficult and the whole procedure will not take long.

Power up the unit and press F8
Then choose Repair My Computer -> Toshiba HDD recovery

This will start the new installation.

I think this is necessary in order to check if this issue is not related to any software compatibility problems?

If the issue will still persist then we should follow the investigation?
I mean in such case a hardware issue could be possible?

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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Hi,

It seems that I have the same issue as this person http://forums.techguy.org/virus-other-malware-removal/1144834-virus-wont-let-me-access.html . I can't use task manager or msconfig, stuff like malwarebytes doesn't work, safe mode crashes and won't allow me to do anything + i have performance issues in video games or music production software.

In the following post(s) I'll attach the results of the scans with Farbar Recovery Scan Tool after the scans are over (First, Addition and shortcut).
 

Answer:Bug won't let me access Task Manager, Safe Mode, MsConfig etc. + slowing down my comp

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It seems that I have the same issue as this person http://forums.techguy.org/virus-othe...me-access.html . I can't use task manager or msconfig, stuff like malwarebytes doesn't work, safe mode crashes and won't allow me to do anything + I have performance issues in video games or music production software.

It seems that the virus is blocking other tech support sites other than this one too! I'm really scared, I would really appreciate help as soon as possible!

to sum up, I can't run task manager, msconfig, any kind of malwarebytes type program, MSE doesn't detect anything, it blocks certain sites, safe mode can accessed but I can't do anything with it - an error show up shortly after running it.
 

Answer:Bug won't let me access Task Manager, Safe Mode, MsConfig etc. + slowing down my comp

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

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Spyware that removes msconfig and disables Add/Remove Programs, even in safe mode. simple as that. and adaware does not find it at all. what would you guys do? websearch is on there, and so is the homesearch hijacker. any thoughts?
 

Answer:Spyware that removes msconfig and disables Add/Remove Programs, even in safe mode

Hi, Your first step, if you can get it to run, is to post a Hijackthis log--

http://tools.radiosplace.com/HijackThis.exe

Make a new folder somewhere like Program Files....download the file to that folder and run it from there. Hit the Scan button, when the Save Log button shows, save the log as hijackthis.txt and copy/paste it to a blank reply here at your thread.
 

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Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.
 

Answer:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)
 

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ok, i recently had my computer get repaired do to a RAM stick that had fried. When i got it back, i powered up my comp and everything was fine until it reaches the windows logo. the logo is very dim and there is no loading bars. So i restarted the computer and this time, everything went well.....

But when i installed all my softwares(the computer had been restored), i restarted the computer. It did the same thing as the first time. I restarted the computer and it did it agian....it has been doing it ever since. Sometimes it wont even boot up.(no beep, and black moniter)

I tried putting it in safe Mode but it stops at the file agpCPQ.sys...

When i try inserting the windows xp recovery cds. it brings me to the screen "press R to start recovery" then i choose what type of recovery i want. But after this, i see a loading bar and once the loading is complete..the computer freezes up.

Its as if my computer wants nothing to do with xp...

Help Would Be Appriciated! Thanks

Answer:Safe Mode stops at agpCPQ.sys

Who repaired your system? Didn't they provide a repair warranty?

Note: If you have a system repaired in the future, BEFORE you take it home, insist they boot the system while you're there.

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I took my daughter's 10 year old compaq persario 2100 with a failing HDD and I am making into a chart plotter for my boat. I replaced the HDD with a new one and Installed XP Pro SP3. I downloaded Open C, a free GPS positioning and chart reader, an anti-virus, adobe reader (to read the manual) Foobar 2000 to play some tunes and some raster charts from NOAA. That is all that is on the HDD. I bought a hockey puke GPS receiver that plugs into the UBS. Two weeks ago I had the laptop on and was working and the chart plotter was doing everything as planned. I shut it down as usual. Today I tried to boot up and I get the opening windows screen and then nothing. I tried safe mod a de it stops cold at:
multi(0)disk(0)rddisk(0)partition(1)\windows\system32\drivers\AVGIDSEH,SYS

I've had a lot of experience with computers and XP but I've never seen safe mode just plain stop.

Answer:stops dead in safe mode

hi, you the 2nd person to i posted this link for ,you problem was caused by a AVG antivirus update it seems .new link .avg http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=68967#post_68967had this one posted first but then i found other one http://www.spywareremovalhelp.org/spyware-removal-help/how-to-fix-avgidseh-sys-errors.html

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hi mate has the ms blast virus on system ,downloaded symantecs removal tool ,followed instructions on here previously removed the virus from a relatives comp no problem.i am unable to boot this comp into safe mode to run removal tool,tried hitting f8 on boot up -all i get is the boot sequence ,is there another way to start in safe mode ,as usual all answers greatfully recieved cheers -hol pol...

Answer:win xp starting in safe mode -urgent please

you should see a boot option menu, from which you can select safe mode, but if that doesn't work for you do this:-1. Go to Start and click on 'Run'.2. Type: msconfig and click on OK3. Select the tab marked 'BOOT.INI'4. Tick the box marked: /SAFEBOOT and click OK5. Click the button marked 'Restart'The computer will now restart in safe mode, and you can run the removal tool and apply the Microsoft patch. Restart the computer normally, and go back and remove the /SAFEBOOT tick.Good luck.

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Hi Guys,
Ihope someone looks at this really quickly coz im in safe mode and dont know how long it will last till my pc re-boots. My problem is that when my pc boots up i get as far as my desktop icons loading then it re-boots, ran MAB which found some nasties and delered them but still the samte problem on re-boot, here is a log-file. I hope someone can look at this real soon, thanks.

Logfile of HijackThis v1.99.1
Scan saved at 19:16:40, on 12/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Downloa... Read more

Answer:URGENT HELP NEEDED; im in safe mode!!!

further to my last post. getting re-directs when clicking on links in google. Please help.
 

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Hi there,
I am unable to completley boot up in normal mode as my pc freezes just after my desktop icons are loaded. Also my AV has been switched off and i have noticed that most of the system services in msconfig have been stopped.
Iam in safe mode at the moment
Here is my log file

Logfile of HijackThis v1.99.1
Scan saved at 18:28:28, on 12/07/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ImgBurn\ImgBurn.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Documents and Settings\ian\My Documents\Downloads\Programs\HijackThis2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\M... Read more

Answer:Urgent Help Needed I'm In Safe Mode!!

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My computer is hopeless unless it's in safe mode, a svchost process eats up all my cpu and even if I suspend the process in process explorer it still acts like it's using 100% of the memory.
I can use it in safe mode w/ networking enabled, but It's obviously a virus that's causing these problems, I want it out ASAP, before it gets worse.

Answer:Can't use computer unless in safe mode! Urgent!

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

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Hello all,

I've ran into an issue that I've never had before and I was wondering if anyone has any advice or experience dealing with a similar issue. Here goes:

I was quietly reading an espn article while chatting on gmail when suddenly my computer froze. It wasn't one of those freezes where the screen kinda grays out and the "not responding screen" pops up. Nothing changed. I didn't even realize it until I tried to open up another program. When I tried that, nothing opened. I tried ctrl-shift-esc and that didn't work either. My start menu still worked but nothing would happen when I clicked on the programs. I force restarted my computer, as much as I hate doing it, by holding down my power button.

I restarted my computer and everything went fine. I typed in my password, I heard the windows sound and my background showed up. I went to open up google chrome and nothing happened. Same problem. Mouse works fine, start up menu opens fine but nothing responds when I click on it. I force restarted again a few more times but ran into the same problem each time.

I ran it in safe mode. Everything works perfectly fine. I ran a virus can using avast in safe mode and no viruses were found.

I'm extremely confused. Some background info: Computer was bought in the first week of January. It is a Dell Studio XPS 1645. Quad Core 740, 8 GB ram, Windows 7.

Thanks for your help! I can't do anything with my computer until this error is figured out so hopefully someone... Read more

Answer:Nothing responding unless in safe mode

After the virus scan
Download and run malwarebytes, full scan and update first
If those are negative
Try in clean boot, we hope it work, as you can follow the directions and diagnose the problem.
http://support.microsoft.com/kb/929135

If it does not work, its a driver and I will try to help you, but it will be difficult.

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Hey everyone. Recently my computer crashed and when I was trying to start it up again on Safe Mode to fix it, it just hangs on crcdisk.sys. When I try to load it "normally" it justs stops at the loading bar and doesn't load from there. I heard the only way to fix this is to just re-install Vista again. Now before I do this, I'm using a partition to back-up my hard drive onto another external hard drive as I don't want it to wipe out while I re-install Vista. I was wondering if there was any way I could re-install Vista without the cd? I was also wondering what re-isntalling Vista meant because I know there is a difference between setting your computer to factory settings and just re-installing Vista. I have a Sony Vaio NR430e running on a 32-bit system. Thanks!

Answer:Safe Mode Stops Loading After crcdisk.sys

Before performing such a drastic measure, lets take a look at the system from an external environment.You will need a USB drive and a CD to burn. There will be several steps to follow. Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Next download driver.sh to your USB driveAlso Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.Remove the USB & CD and insert them in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDIn some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.Follow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Confirm that you see driver.sh that you downloaded therePress Tool at the topChoose Open TerminalType bash driver.shPress EnterAfter it has finished a report will be located on your USB drive named report.txtThen type bash driver.sh -afPress EnterYou will be prompted t... Read more

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Have uploaded URL for my system specification page. In case this fails, my machine is an Acer Aspire 5633WLMi, 160 GB hard Drive (55 GB free), 2 GB RAM, loaded with OEM pre-installed Vista Home Premium (updated by now to SP2). System is 3.5 years old.

Early in its operating life the problem started and persists to this day - even in Safe Mode.

When I attempt to save a Window-created file (created using notepad, wordpad or other Windows program) to my hard drive or external flash drive, explorer crashes within 2 secs of clicking on
HTML Code:
Computer
in the file tree in the left hand pane of the explorer window. Peculiarly the program does not crash with the same invariable consistency if I click on the




expand directory



symbol to the left of the computer icon.

I am at a loss and would very much like NOT to have to re-install Vista.

Can anyone help ?


Dan

Answer:Explorer stops working even in Safe Mode

Hello and welcome to the forum.

First all all did you make a restore point before downloading anything to your computer...

Plus is your computer a laptop or desktop...

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Windows won't boot up in any mode. In safe mode it hangs up at multi(0)disk(0)rdisk(0)partition(1)\windows\system32\kdcom.dll. I booted the system using the xp cd and went through the repair process selecting r in the windows menu. After trying to restart windows in the safe mode again the computer hung up trying to load kdcom.dll. Any suggestions?

Answer:safe mode windows xp stops at kdcom

I also have the same error. It seems to have happened after the last MS patch

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WIndows explorer keeps stopping and trying to restart, eventualy it just stops working. If I try to boot up in safe mode, I simply get a windows explorer has stopped working. How can I fix this. Should I do a system repair?

Is there any other way to run explorer?

Bill

Answer:Windows Explorer Stops even in Safe Mode

Hello Bill

Try doing a System Restore to before the problem started.

.

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Hey guys!
Long story short, went from 7850, to 7970, to gtx680 that is now RMA back to the old 7850, and getting a new 7970 on sunday.
Now, I uninstalled everything I can find that has to do with either nVidia or AMD, and it still BSOD right on startup:
http://img100.imageshack.us/img100/2954/88184920.png
And I tried removing everything under Video and Audio and another thing in Device manager.
Still having that BSOD:
http://imageshack.us/f/845/screens [...] 22420.png/
And I tried EVERYTHING!
The PC boots in safe mode, but on normal mode it crashes just as it loads the desktop.
Please help! FAST!

Answer:BSOD on Startup, safe mode is OK. Urgent!

Tried removing every USB, every sound device, HDMI, removed all Sound drivers, re installed Motherboard drivers, nothing helps.

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I am using a windows 7 64bit OS and from yesterday its not responding at all. As in aftr entering the username and password it opens and then gets stuck. At times it opens and with in a min its stuck/frozen. and other times its jus a white screen and stays like that. It works very well in safe mode with no problems. I tried scanning in safe mode but nothing was detected. I use Avira antivirus. I even tried system recovery but didnot work. Plz help me. Need my laptop to work normally....
 

Answer:OS not responding but works in safe mode...

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Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

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After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

Answer:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,
Shawn

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Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

stopping startup itemsuninstalling hardware driversremoving recent softwarerunning troubleshooters at bootsfc scandiagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards
Trevor

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

Hi Trevor and welcome to Tenforums. There are several ways to approach your problem. When I was reading your post, my initial impression was the same as yours, the Network driver was causing your issue. To be safe, go to Control Panel\Programs\Programs and Features uninstall a program and sort the drivers by date installed. See which drivers were installed at the time you began having the problem. If you find any, I think it would be safe to assume the problem would be one of them. If you have another computer, go to the HP website for your model computer and download those drivers to a USB Flash Drive. Do one at a time and install the drivers you just downloaded and reboot until you find the offending driver. I would do this one at a time so you will know which driver it is in case Windows Update decides to install it again. See if that will work for you.

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I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

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Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor
 

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Let us know what happens there and we'll move on from there if needed.

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Windows 7 login screen fails to load, just get a blank desk top with a cursor. Try to start in safe mode and it gets stuck at classpnp.sys and fails to progress. Chckdsk is auto running on power up. Feels like its running hotter than normal. It's a 5-6 yr old Toshiba Saltallite.

Thanks
 

Answer:Log in screen no loading, safe mode stops at classpnp.sys

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Ok I will list the problems in order that they occured...

-Went to a site, suddenly I get the infamous fake spyware icon (the blue shield) and it says I have all these viruses and starts scanning

-I try to open up AVG and it's locked. I try MBAM and it's locked. Thankfully super antispyware works. and finds 4 of the trojan dropper and gen combo

- I delete and restart my computer in safe mode when I GET A BIG BLUE screen telling me that there was a problem (something like hardware problem or changes). This has never happened to me! I usually run safe mode and run my scans and boom my problem is solved but somehow it seems to be blocked!

-On the bright side my computer WILL load in regular mode but I seem to have the yahoo redirect problem. I ran trend micro, AVG, MBAM, and super antispywar and they dectect NOTHING. Please help! I'm really out of ideas on what to do. I ran a combo fix but it didn't take long and really had nothing in the log that stood out. If I need to post a hijack log I will gladly but I'll have to get back to the infected computer.

Please help! Thanks! I hope I don't have to reformat!

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IDE 80 GB internal drive, model ST380011A
Did diags, 100% functional.

Driver corrupted? When I run the system in safe mode, it now stops at the file above. After 10 minutes of attempts to boot, system finally succeeds.

Here is where th SAFE mode stops each time:

/drivers/agpcpq.sys each time

Dell Dimension 3000, 80 GB IDE drive internal. XP Pro, 512 MB RAM.

Suggestions?

Answer:Ide Drive Whirring Non Stop, Safe Mode Stops

From what I can find it appear to be the vido driver. Check the Event Viewer in the Administrative tools.

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Lsas.blaster.keylogger (Security Tool, they call themselves) virus stops all malware software from running; doesn't let me reboot in Safe Mode because arrow cursor is disabled; doesn't let me select System Restore; it stops Run/msconfig if I try opening it; won't let me open antispyware on an insertable USB chip either.

I can, however, decline it's requests to clean my computer and can get onto internet. Desktop background is black but Start menu will open.

This is a 1 yr old computer we built. Very fast desktop with Windows XP. It also won't even let me open My Computer/Properties, for example.

Please help !

Answer:Lsas.blaster virus stops Safe Mode & .exe's HELP

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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I picked up a trojan at a web site (an Amazon vendor, no less...). McAfee blocked it from completing whatever it does, but not before several changes were made to my XP Home system. The file McAfee detected was 9129837.exe. Web searches at Symantec and McAfee say it is low risk for home users, but the Trojan descriptions on their sites do not fully describe what it is currently doing. Using resources from various sites, I think I removed all active content, but am left with settings made by the trojan in its attempt to thwart removal.One change made that I have not figured out yet is how they are able to prevent Safe Mode from running. The computer boots normally otherwise, but any Safe Mode option hangs.The trojan also made it so that exe files will not run from the command prompt, from double clicks, and right-click Open. I got regedit.exe to run by copying it and saving as regedit.com. Running IE7 and other applications from shortcuts still work.One possible cause I found posted as a reason for the exe problem (changing HKEY_CLASSES_ROOT/.EXE) does not appear to be the problem because the registry entry there is the same as I see on other XP computers.I am still looking for the Restore disk for this machine (an eMachine a few years old), so suggestions that don't require that CD are appreciated.Any ideas?

Answer:Trojan stops XP from using Safe Mode, running EXEs.

We can try Malwarebytes...Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Important - Rename mbam-setup.exe to mwb1.batDouble-click on mwb1.bat to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results bu... Read more

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when starting in any of the safe modes it stops and freezes up in win system 32....What can I do???? window

Answer:when i reboot in safe mode it stops and freezes in winsys 32

Please post why you are having to try starting Windows in safe mode.Also post the full error string as just posting "win system32" tells us nothing as it's incomplete.

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I noticed I was having some problems with my graphics card last night when my graphics went awry, I'd open my laptop after having it shut and it would just go to the default 800x600 resolution. Restarted a few times then found the problem and fixed it. then this morning when I went to my laptop, opened it, the screen was black. Didn't know if I had fried my graphics card or if it froze, so I forcefully shut my laptop off and reloaded it, resulting in it working fine. Went for a nap later on and came back to my laptop doing the same thing, so I once again forcefully shut it off. Properly shut down my laptop to bring it to work with me, and when I went to load it I would get the opening start up screen, then it would go black when it flipped to the welcome screen. So far my graphics are only working in safe mode and on start up, and I have no clue how to fix it besides possibly reformatting and see if it's a software issue or hardware, however if anyone does have a fix I would greatly appreciate it ASAP.

Specs that may be needed:

Laptop is HP Pavillion dv2000z running Windows 7 Beta.
Graphics card is NVIDIA GeForce Go 6150
I already tried reinstalling the chipset and graphics driver, didn't work because the programs aren't designed to work with Windows 7 (Windows 7 also automatically installed the drivers for everything)
 

Answer:Urgent!! Graphics card works in safe mode only

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Hello!
I have huge problem.
Today due to some changes I wanted to change my users folder name. That was my main user with administrator power. For some reasone I couldnt acces pc settings. They just crashed to start. Then through computer managment added a simple user without any admin right, wich I am using right now.
Then for some stupid unknown reasone I disabled my main account. Now I can only use this limited user.
I cant boot in safe mode.. If I want to do something I have to type admin password and then click yes.
But I dont know it. Is there any way to enable my main account so I can make this with administrator options?
This is driving me crazy!

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Hi..Well I am surprised to post so soon.However i am having a hard time with my hp laptop which is currently configured in safe mode.I have attempted to follow  possible remedies but no luck .Kind regards Ricsta

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Yesterday I was playing a game on my HP Laptop when the computer froze. I couldn't move the mouse, open task manager, ctl+alt+delete, nothing. I had to hold the power button down for 10 seconds and do a hard reset. I let it sit for a few minutes and then booted it back up. Ever since, my computer is not working. It seems to take forever to load to Windows, which it never has before, and once it loads to the desktop everything goes to "Not Responding" within about two minutes. I can't do anything but a hard reset. However I can boot to safe mode with networking with no problems, and it works fine. I have not added any new programs or hardware in many months. Windows will boot up like normal, but as soon as I try to open anything (internet, control panel, start menu, etc) it opens and then freezes to "not responding" and I can't do anything but a hard reset.

These are the steps that I have taken so far:

Ran a virus scan through Norton and Hitman Pro, and downloaded Malwarebytes in safemode - all came back clean.
Used msconfig to disable all startup programs and all non-microsoft services. Still having the problem.
Did a "clean" boot from another forum. Still having the problem.
Uninstalled several programs, still having the problem.
Checked all device drivers for updates, everything shows "The driver installed is the most current version". I have no yellow or red flags, even in the hidden devices.
I attempted a system res... Read more

Answer:Windows 7 not responding, works in safe mode

Hi SpunkyCowGirl

Try to run SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

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My o/s is windows 7 ultimate. I'm not using UPS and sometimes power supply is disrupted and consequently computer shuts down abruptly.

Upon rebooting, it boots into a blackish screen with various option, showing' start windows normally' highlighted. When I press ' Enter' key, nothing happens and computer starts normally after the lapse of prescribed time. Up and Down keys also do not work at that time, though all these keys work normally in other programs like Word etc.

When I need to start in Safe Mode, nothing happens despite pressing F8 key repeatedly , as required, and computer starts in normal mode.

This is causing inconvenience. Pl. help. Thanks.

Answer:[SOLVED] Safe Mode-keys not responding

When it boots up into the "blackish screen" do you have the option to Repair your Computer ?

An alternate method to boot up into Safe Mode (when it does start up normally) is to go Start - type msconfig and press Enter.

Under the Boot tab check the box for Safe Mode - Apply - OK

If you have the option to Repair your Computer - select that and navigate to the Recovery Environment (RE) and select Startup Repair.

Ignore the Restore Point option during the process and click Next for the Startup Repair to continue.

You may have to do this up to 3 times if it continues to report that it is unable to repair.

You will need to go back into msconfig afterwards to uncheck the Safe Mode box.

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I have been getting some advice on another forum here at techsupport and actually thought most of my problems were resolved. Untill today....

Don't know if I need to tell you the whole story behind the issues I had been having, or whether this logfile is adequate information. Just in case am providing a summary of all that I have done to my machine:

I suffer from the occasional 'fatal exception' blue screen and the computer hangs (usually pressing Ctrl+Alt+Del reveals that the OSD has stopped responding, I have no idea what OSD is) and I have to restart. But recently new things have been happening:
Two weeks ago I started computer and it automatically went into Safe Mode. I had not added any hardware or software recently. I did a scan disk and defrag and it was up and running.
The next day again it went into Safe mode, this time scan disk and defrag didn't help. I checked the Microsoft website and they suggested a number of things:
1. Go into msdos.sys and delete 'bootsafe=1' line. When I went into msdos.sys I didn't have a bootsafe line
2. Go into msconfig, chose selective startup and try a combination of startup options. None of these worked
3. Use system file checker to check for damaged or corrupted files. I did this and found setupx.dll to be corrupted. But system still started in safe mode after repair.
4. Check whether driver is being loaded from autoexec.bat or config.sys tab in msconfig, well my config.sys tab was unselectable.
5. Disable devices and r... Read more

Answer:Safe mode, OSD not responding, blue screens

You've got some nasties on your system. If you cannot access the internet long enough to perform the downloads I've recommended, you may need to get them from another machine and transport them to the infected machine via CD or USB drive.

You appear to have more than one AntiVirus Product on your system, AVG and McAfee.....please choose, one, and uninstall the other. I'd keep AVG. The sounds you're hearing can't be good.....sounds like a CPU fan is getting ready to go.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->View->Folder Options->View tab and make sure that 'Show all files' is checked under the 'Hidden Files' section. Also make sure there is no checkmark beside 'Hide file extensions for known file types'.

Download CWShredder at http://www.greyknight17.com/spy/CWShredder.exe and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

Download KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

The Temp folders should ... Read more

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Hi..Well I am surprised to post so soon.However i am having a hard time with my hp laptop which is currently configured in safe mode.I have attempted to follow  possible remedies but no luck .Kind regards Ricsta

Answer:Unable to restart safe mode not responding

It's unclear what your asking. Please explain your problem - and what led up to it - in detail.

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Hello, when I try to run disk defrager in safe mode my mouse just does the quick loading animation then stops and nothing happens, the window doesn't pop up, doesn't appear in task manager or anything.
Everything else in safe mode seems to work fine except that.

Any ideas?

Answer:Disk defragment not responding in safe mode

Hello Beauski,

Are you able to run Disk Defragementer while in Windows 7?

If not, then you could use step 3 in OPTION THREE in the tutorial below to defrag the HDD in a commmand prompt at boot.

Disk Defragmenter - Open and Use

Hope this helps,
Shawn

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I can get in safe mode with networking just fine, but everytime I try to boot normally, it loads during start up and then after 2-5 minutes everything stops responding except for my mouse. I have to manually shutdown the computer. I am not sure how to fix it but I have an idea about the possible cause.

A week ago windows was doing an automatic update. It went up to stage 3 of 3 but when the progress bar reached 96% it stopped progressing. First I waited because the computer didn't really freeze, I could still see the loading circle, I could still move my mouse around and it said "please wait, do not turn off the computer". So I waited like 1-2 hours but even after all that time the progress bar was still stuck at 96% so at that point I decided to shutdown. Now normal mode keeps crashing ever since (well the boot and log in are successful but it always stops responding after a few minutes).

So my first thought was: that last important update wasn't completed so I need to update windows in safe mode. So I tried that by enabling the installation service in safe mode via regedit. I downloaded the latest official windows updates I found on the web and tried to run them but I still couldn't install. I kept getting this error message saying I need "Microsoft Windows Embedded CE 6.0 R3" so I looked for it and tried to install that but then it said I need Visual Studio 5 to proceed but that thing is pretty expensive. I also tried via Microsoft Upd... Read more

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MSCONFIG >selected>safe boot--NO activity at monitor, tower has power, but cannot work PC.

Answer:MSCONFIG >selected>safe boot----Bad choice!?!?

We need more information: make/model, desktop or laptop and why using Safe Mode?
In the meantime, try another monitor via VGA connection.

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My daughters computer is a Windows XP (as is mine) - she first could not go anywhere or click anything without an error window popping up. Each error window was different. She couldn't even get into the screen to choose system restore, recovery would go to the same day or day before only. She finally got into safe mode and started a system restore which froze at 37% at a file that she is sure is the problem. Then it went to black screen. We are sure it's a virus (at least I am) but we can't get into her programs to run anything. Can you help me??? I am computer stupid, so give me kindergarten instructions, please. My Bad, I have just been informed that it did not go to black screen, she just turned it off - now a file is missing or corrupt.
 

Answer:System restore in safe mode stops at 37% then black screen

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