Computer Support Forum

New Custom Computer, Random Hard Freezes, requiring cold reboot.

Question: New Custom Computer, Random Hard Freezes, requiring cold reboot.

Brand new custom computer running windows 7 64 pro with SP1.
I installed the Os, and drivers from the Asus motherboard disk, on the first day I got it, and
from the 2nd day the computer started having random freezes that vary from 1-3 times per day.
The first time was while watching a video, after that freezes would occur during virtually anything.
Sometimes even just from leaving it on without being used.
These are hard freezes and a hard reboot is the only way to get the computer working again.
During the freeze the mouse cursor disappears, audio stops (if on), and the keyboard and mouse produce no response whatsoever.
I can still open the dvd drive but that's it
I've dealt with a lot of PC problems over the years, using different computers, but none like this.

When I check the Windows event viewer logs, there's nothing I've been able to find about what's causing the freezes. Just the error message of "unexpected shutdown", from me having to do a reboot.
I have"WhoCrased" installed on my computer, and that reports nothing about the freezes either.

My temperatures seem to be fine. I have "CoreTemp" installed and "System Information for Windows".
I ran Memtest with no errors.
I flashed the Bios and there were less freezes for a few days. Then they started reoccurring.
I ran a stress test with no problems, and updated all of the drivers from the manufactures website

My computer is
Intel i7 3rd Generation 3770k, Samsung Evo 840 SSD as primary drive, Seagate 1TB HDD (for storage),
Asus H61M-A Motherboard, 1 Crucial DDR3 Ram 8GB 1600mhz
Intel Onboard graphics, and Orion 585 watt power supply.
I can post more specs about my computer*

In Bios settings, it looks like almost everything is set to default and to automatically detect.

Other troubleshoots I've tried:
Troubleshoot 1.
Went on Intel, Asus and Realtek player's site and uninstalled/updated all of the drivers
Troubleshoot 2.
Checked computer for errors with sfc/scannow. None were found
Troubleshoot 3.
Turned off all unnecessary services and start programs
Troubleshoot 4
Changed my Power setting to "High Performance"
Troubleshoot 5
Installed Windows Hotfixes (for freezes).
Troubleshoot 6
Installed all Windows updates
Troubleshoot 7
Resat The Ram, in a different slot
Troubleshoot 8
Tested my Drives with Seagate Seatools
Troubleshoot 9
Checked and replaced all of the cables connected to the Harddrives, and tried different ports
I can have the motherboard, Cpu or whatever replaced, but I'm trying to
figure out what's causing the problem first.
All of the hardware is new
As far as the SSD, I used it for 3 weeks before getting this computer, so I don't think it's that.

Please help. It would be greatly appreciated!

Relevance 100%
Preferred Solution: New Custom Computer, Random Hard Freezes, requiring cold reboot.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: New Custom Computer, Random Hard Freezes, requiring cold reboot.

Reading all of that the first thing that comes to my mind is your power supply.

Orion 585 Watt

9 more replies
Relevance 86.71%

Hey guys, I have a PC that was custom built with all new hardware, and I'm getting hard freezes anywhere from once a day to once a month.
It happens while doing anything from watching a movie, to just browsing the web.

I replaced the PSU, flashed the Bios, reinstalled windows, changed the power settings, updated drivers but the problem still occurs.

Windows event viewer doesn't show anything that related to the crash except "previous system shutdown was unexpected".

I ran a stress and cpu test as well memtest all of those came up fine.
Since all the hardware is new not sure what to switch out first, or if I should reinstall windows again or change something in the bios.


I'm using a
Intel i7 3770k,
Intel graphics 4000,
Asus H61M-A Motherboard,
1 Crucial DDR3 Ram 8GB
Samsung Evo 840 SSD as primary drive,
Seagate 1TB HDD
Corsair 550 watt PSU

Any help is appreciated.

Answer:All new Hardware Custom build Freezes requiring hard reboot

Hello Avaava mate now you say you have swapped out most of the components just exactly have you not swapped out? I am assuming the board is new in which case (no pun) may have an issue.

Now just out of my curiosity could you do this as the PSU bought new might not be right and it would really eliminate for good that source of any problem.

Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
See this for the rail voltage info
http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands spee... Read more

3 more replies
Relevance 83.52%

As the title says, I'm experiencing random crashes in the form of freezing. No BSOD, no power down or reset, just an unrecoverable freeze.
The computer is a relatively new build (3-4 months old), and this has been happening the entire time.
This occurs during gaming, Installation of software, and various other instances.
Memtest showed nothing, so the RAM is probably fine.

Speccy:http://speccy.piriform.com/results/g...BdnzNIRDoSfuKd

Please let me know if you need any other information, thank you

Answer:Random freezes requiring Hard Reboot

Work through the Troubleshooting Steps for Windows 7
reporting back as you go as there may be other steps indicated.

9 more replies
Relevance 82.36%

New custom computer running windows 7 64 pro with SP1.
I installed the Os, and drivers from the Asus motherboard disk, on the first day I got it, and
from the 2nd day the computer started having random freezes that vary from 1-3 times per day.
The first time was while watching a video, after that freezes would occur during virtually anything.
Sometimes even just from leaving it on without being used.
These are hard freezes and a hard reboot is the only way to get the computer working again.
During the freeze the mouse cursor disappears, audio stops (if on), and the keyboard and mouse produce no response whatsoever.
I can still open the dvd drive but that's it
I've dealt with a lot of PC problems over the years, using different computers, but none like this.

When I check the Windows event viewer logs, there's nothing I've been able to find about what's causing the freezes. Just the error message of "unexpected shutdown", from me having to do a reboot.
I have"WhoCrased" installed on my computer, and that reports nothing about the freezes either.

My temperatures seem to be fine. I have "CoreTemp" installed and "System Information for Windows".
I ran Memtest with no errors.
I flashed the Bios and there were less freezes for a few days. Then they started reoccurring.
I ran a stress test with no problems.
I updated all of the drivers from the manufactures website

My computer is
Intel i7 3rd Generation 3770k, Sam... Read more

Answer:New Computer Randomly Hard Freezes requiring cold boot to get working.

Did you substitute another power supply? Did you reseat all connectors?
Another thing -you say that you Flashed the BIOS and that produced a temporary fix. You might want to contact Asus about the issue based on this alone.

4 more replies
Relevance 80.91%

Hello fellow experts,

My custom build computer (spec in my sig) is experiencing random freezes (screen and cursor), without going to a blue screen--necessitating manual restarts. I have identified no patterns that effect this behavior: browsing of internet, playing graphics intensive game, watching a video, computer left on idle overnight, etc. Sometimes I get 5 freezes over a couple of hours. Other times I am able to be issue-free for up to 2 days. I've tried googling to help diagnose this issue, and I've tried:Fresh install of windows home premium 64bit + windows updates
Making sure all drivers and bios are up-to-date
Replaced/upgraded graphics card
Replaced/upgraded SSD
Ran /sfcnow, chkdsk, Windows Fix it, graphics test, memtest, etc
Enabled minidump files, disabled automatic restarts, but curiously no dump files are ever written
Downloaded Speccy to monitor core temperatures. Nothing to note (all hovering around 30 degrees)
As a relative computer illiterate, I'm having trouble taking additional steps to further this investigation. I've attached my latest event viewer log files for your kind review. Can anyone help me diagnose this issue?

Many, many thanks

Answer:Windows 7 Random Freezes Requiring Hard Reboot (no minidump files)

Quote:
Log Name: System
Source: Microsoft-Windows-Wininit
Date: 13-09-2013 PM 02:07:46
Event ID: 11
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Edwin-PC
Description:
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.


Which antivirus do you use? Please uninstall it, at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Scan the system for possible virus infection with the following programs, too.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Let us know the results.

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Relevance 95.94%

I seem to have a couple of common ones; one refers to attempting to write to a read-only memory area. Another talks about a clock interrupt. I stumbled on the jcgriff2 website with diagnostic tools and went through those steps and have three zip files with the results. I also updated drivers using Uniblue, and updated the Award BIOS, ran a memory check, and chkdsk.

I appreciate any help you guys can give. Since about Windows 95, I haven't really kept up on the technical side so much.

Thanks in advance.

Answer:BSOD and system freezes requiring hard reboot Win7x64

Security software:
Code:
ssscheduler.exe c:\program files (x86)\mcafee security scan\2.0.181\ssscheduler.exe 4064 8 200 1380 3/26/2012 8:55 PM 2.0.181.0 249.55 KB (255,536 bytes) 1/15/2010 5:49 AM
sdwinsec.exe c:\program files (x86)\spybot - search & destroy\sdwinsec.exe 2408 8 200 1380 3/26/2012 8:54 PM 1.0.0.12 1.10 MB (1,153,368 bytes) 3/13/2012 8:29 PM
teatimer.exe c:\program files (x86)\spybot - search & destroy\teatimer.exe 3904 4 200 1380 3/26/2012 8:55 PM 1.6.6.32 2.16 MB (2,260,480 bytes) 3/13/2012 8:29 PM
avastui.exe c:\program files\avast software\avast\avastui.exe 2224 8 200 1380 3/26/2012 8:55 PM 7.0.1426.0 4.05 MB (4,241,512 bytes) 3/26/2012 8:23 PM
mcsacore.exe c:\progra~2\mcafee\sitead~1\mcsacore.exe 1832 8 3072 4608 3/26/2012 8:54 PM 3.4.1.118 101.02 KB (103,440 bytes) 2/23/2012 9:52 PM
saui.exe c:\progra~2\mcafee\sitead~1\saui.exe 3800 8 200 1380 3/26/2012 8:57 PM 3.4.1.195 276.02 KB (282,648 bytes) 2/23/2012 9:52 PM
Remove McAfee items through Start Menu -> Control Panel -> Uninstall a program
Possible out of date drivers:
Code:
PAEAFLT fffff880`04c44000 fffff880`04c46500 Wed Sep 26 00:32:51 2007 (46f9fd13) 00009ca8 PAEAFLT.sys
SPC230NC fffff880`05868000 fffff880`058ef000 Thu Jan 03 03:13:47 2008 (477cb55b) 0008cc2c SPC230NC.SYS
PAEAFLT.sys
SPC230NC.SYS

Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\NCostanza\Windows7_Vista_jcgriff2_2\Windows7_Vista_jcgriff2_2\032612-21406-01.dmp]
Mini Kernel Dump File: Only registers a... Read more

7 more replies
Relevance 95.94%

This is not a blue screen crash. My laptop simply freezes and nothing works requiring a reboot.

One characteristic is that once the computer has been rebooted the problem won't occur again during the same day.

Further, I consistently use Hibernate rather than Shut Down, and this problem may not occur for several days if I hibernate it every night. Eventually it will freeze after being reopened from Hibernate.

However, if I do shut it down at night and boot it in the morning it always seems to freeze within the first 15 minutes of being booted. Again once rebooted it won't happen again until the next day.

I would appreciate any input someone can offer on this since it is annoying and time consuming.

Thanks,

Paul

Answer:Computer freezes requiring reboot

Sounds like an application on startup that's to blame to me. Have you tried using msconfig to help figure out the culprit (if there is a culprit)?

2 more replies
Relevance 93.89%

I recently built a new computer for gaming (specs posted below) but it freezes completely while I play any game (Specifically Skyrim or Borderlands 2), requiring a system restart by holding the power button. I've tried everything I can think of. All my drivers are up to date, I've tweaked graphics settings both basic and advanced (such as setting the affinity of the games to just 2 cores, as I have seen suggested online, as well as adjusting the 3D settings in the NVIDIA control panel). I've run memtest86 and the memtest that is on the Windows 7 disc. Reformatted and reinstalled fresh Win 7. System temps are well within limits. There are other things I've tried that I can't think of at the moment, but I've spent a week troubleshooting this problem with zero luck.

Both memtests came back clean, by the way. 0 errors. I have also run a chkdsk /r, will post the log if it will help any.

If anyone can help me solve this, I would be so grateful!

System Specs
Operating System: Windows 7 Home Premium 64 bit Service Pack 1
Motherboard: Gigabyte GA-990FXA-UD3 Revision 1.1 with BIOS version F8
CPU: AMD FX-8150 3.6GHz Eight Cores
Ram: Corsair DDR3 1600MHz 4x4Gb
GPU: ASUS GeForce GTX 660
HDD 1: Hitachi 300GB in 2 partitions, Windows on C:
HDD 2: Seagate 2TB
PSU: SilverStone 700W

Answer:New computer freezes when I play any game, requiring reboot

Are you using the original fan that came with that chip. If so use HW Monitor to check the CPU temperature I think you will find its not cooling the chip enough.

4 more replies
Relevance 88.56%

Hi

I seem to be having the same issue as another poster. My computer has been running very slowly for a while. Now it keeps freezing at random times and there is nothing I can do (right click to close, ctrl/alt/delete, etc)so I have to do a hard reboot. When I try to run scans it either freezes or completely turns my computer off. I have tried to run them in both normal and safe mode.

Any help would be appreciated and if you need any more information I will do my best to provide it.

Thank you

Answer:Computer Freezing, Requiring Hard Reboot. Scans Won't Complete

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

13 more replies
Relevance 87.33%

Hello, im quite new to this forum so please be patient with me......
Im decently tech suavy, able to do my own hardware and software upgrades and identify some problems, but still learning.
My computer is just over a year old, and it began acting up nearly a month ago...
The problem occurs during gameplay. I only currently have 2 games on my computer, WoW and CoD4MW2, and during both games, and no given specific time, the computer freezes, and the monitor loses signal. I have recently noticed that during this freeze, I still receive audio, which makes me think it has something to do with the video card.

My specs are as follows

Processor: Intel Core2 Quad CPU Q8200 @2.33GHz
Ram: 4GB
64 bit Operating system running on Windows Vista w/ service pack 1
I have a newly installed PSU (about 5 months old) running at 1200 amps (i believe)
And a GeForce GTX9800 Video card, installed around the same time as the PSU.

If you could help me with my situation in any way it would be greaty appreciated.
 

Answer:Computer freezes, requiring hard reset

Ive recently installed Speedfan, and am now noticing my GPU runs at 65C whilst no games are running... any tips on getting this down? (Not a laptop)
 

4 more replies
Relevance 85.69%

Hello,

I recently reinstalled Windows 7 on my custom built PC. Since doing so I have random freezes that allow me to do nothing other than hard reset the computer. There is no particular time that it does it, and it has mostly been noticed while either on the desktop or using Firefox.

Attached you will find the files from the Seven Forums Diagnostics Tool.

Answer:Random Computer Freeze Requiring Hard Reset

Welcome to the forums Watson1,


Code:
BugCheck 124, {0, fffffa80045668f8, 0, 0}

Probably caused by : AuthenticAMD

Code:
Usual causes: Hardware, Incompatibility, May be driver corruption

Code:
2: kd> !errrec fffffa80045668f8
===============================================================================
Common Platform Error Record @ fffffa80045668f8
-------------------------------------------------------------------------------
Record Id : 01ce6f6c49e47881
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 6/22/2013 17:17:00 (UTC)
Flags : 0x00000002 PreviousError

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa8004566978
Section @ fffffa8004566a50
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x64
Error Type : BUS error
Operation : Generic
Flags : 0x00
Level : 3
CPU Version : 0x0000000000100f53
Processor ID : 0x0000000000000000

===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa80045669c0
Section @ ffff... Read more

9 more replies
Relevance 85.69%

Hi all,

I've been having this problem for quite some time now (I would say a year or more) where my computer completely freezes up without any prompting. It's quite frustrating to diagnose since it happens on such a random basis -there seems to be no trend as to what kind of programs I have running, what kind of things I am using it for, etc. Sometimes it happens when I'm just browsing the net, other times it happens when I just have some files up (ie. not memory intensive tasks) -today it even happened when I put a USB stick in!

I am at a complete loss as to what might be the cause. I have already deleted some old programs that I'm not using, but that hasn't seemed to have done anything. I've done a disk cleanup and run a scan for viruses. The freeze can only be resolved with a hard restart, which I know is not good for the computer. I've already had to do this some 20 or so times already.

I've attached the event viewer, taken about 30-40 minutes after the last freeze I had (the one when it froze after I put my USB stick in). Any help or advice at all would be much appreciated!!

Answer:Random computer freeze requiring hard reset

tactilation,

please refer to here:
Blue Screen of Death (BSOD) Posting Instructions

4 more replies
Relevance 83.23%

I have had this computer for awhile and it blue screens on a very random basis. This pc does very little as it is my HTPC. It has a ceton infinitv4 card and i just record my tv shows. It also has a burner which i burn every now and then. The problem is random. I even have my computer automatically shut off at 12 pm at night via task scheduler and then come back on at 6 am. I just did this two days ago to help stop the blue screen and missing recordings. It came back on at 6 am and i seen it literally reboot at 6:45 or sometime near 7 am. This is when it just came back on. I had this happen on my old custom built pc too and i bought new motherboard and memory. I am using older processor as it never had an issue that i could narrow down. I am not sure if i got a new power supply or not. I am taking the shut down script off to try to get it to blue screen more often to get more logs.

I work on computers for a living but can not fix my own and need some help.
Oh i do have the side of my computer off to see if it was temperature issues. The pc is in the basement and it usually is very cool down there.

I do have a video card installed and is a gt 520. I can remove that and see if the issue goes away and have done all updates on windows and bios update.
I am horrible at reading blue screen results.

Answer:Custom Computer random reboot and blue screen

I have went ahead and removed my other video card and using onboard video to see if this will happen again.

2 more replies
Relevance 82.82%

I have this cable modem router combo and I'm having a problem with it.
http://www.netgear.com/products/prod_details.php?prodID=160
Every day it seems the router will freeze at some point stopping all network traffic to both wired and wireless clients. I have to unplug the power and wait a few seconds then plug it back in. It seems to be occuring more frequently. I have checked and could find no firmware updates or info for this model. Any suggestions.
 

More replies
Relevance 82.82%

My system freezes several times a day requiring a reboot. My OS is XP SP2, fully AV'd and fire-walled with anti spyware software installed and updated, so the freezes are unlinked to any issue there I think.

Last software I installed was for a new wireless router and adapter which was compatible with my ADSL2+ broadband service (8MB), the previous wasn't.

The freezes can happen when I'm browsing the internet (which is mostly what I use the PC for) or even simply when left unattended.

I want to be able to try to identify what the source is before I attempt a complete software re-install of XP and everything else.

Is there a system log or something that XP keeps on my PC that someone here would be able decipher if I posted?

thanks in advance
 

Answer:HELP, frequent freezes requiring reboot, does XP keep a log?

13 more replies
Relevance 82%

Hi all please bear with me and I'll explain where I've got to.
 
Am getting random hangs, usually when gaming, can go 3 or 4 days without one, then can have two within an hour.
But Yesterday for example, it hung when I was simply browsing a txt file.
 
Most of the time it's hung, I have had to hit the reset button. However, twice it came up with the error
 
Clock_Watchdog_timeout_error and started to make a dmp file.
 
The last time this happened I was in an online group battle with friends, and stupidly hit the reset button to speed things up but I see there is a memory.dmp dated 3rd August  that's 1.16GB, whether that was the one I interrupted, or whether that's the complete one, I'm sorry, can't remember.
 
I was overclocking the Intel Core i7 3820 a2011  to 4676 MHz (using Asus's MB software), but am now running on default BIOS settings and still having the same problem.
 
I have a Antec 1200 case which has 3 fans in the front, 2 on the back and a huge one at the top, all regularly cleaned, and the CPU has 
an "Archon SB-E X2 CPU Cooler" on it.
 
I have AID64 and it displays temps etc on my second monitor, the temps are all well within limit, I wrote them down last time it hung while the processor was overclocked,
 
CPU 38C
Core #1 39C
Core #2 26C
Core #3 40C
Core #4 36C
CPU utilisation 3%
Mem utilisation 11%
Used Memory 3555 MB
Free Memory  29155 MB
MB Temp 26C
System SSD 26C
Programs SSD 25C
Music HD 28C
Video ... Read more

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Relevance 82%

Hi,

I've started recently having issues with my Asus laptop (model x550c). It all began with couple of BSOD, that were referring to hardware error, but as they occurred when I witched WIFI I figured it was driver related, re-installed driver, and they went away.

Fast forward a few days, now computer just randomly (what I can see) freezes, with image and everything left, and nothing happens till I reboot by taking battery out (I can't move mouse, or do anything at all). I've also had issues starting PC up from the win8 hybrid shutdown, with nothing but black screen greeting me leading to same battery reboot.

Memtest seemingly came back okay (although I'll let it turn bit longer once I'm home), drivers seems up to date, no new software been installed recently, antivirus scan came back clean. Nothing seems abnormal with GPU/CPU load or temp. Chkdsk fixed some minor issues after first bsod, but freezes continued.

I am attaching the last minidump file, that seems to be pointing at hal.dll as cause, as well as the SF info. However, I can't save event viewer logs however, as it gives "The specified channel could not be found" error, so I had to manually export all critical and errors events in three separate files you can find in the events archive.

Any tips on how I should approach troubleshooting this, or what may be the cause are greatly appreciated.

Answer:Random freeze requiring reboot, win 8.1

Hi,

0x124 hardware stops. As you already know, that means hal.

Uninstall Avast, reboot, then use their removal tool to remove remnants. Set Windows Firewall and Windows Defender to Automatic and start them too.
Make sure there is no overclocking. Monitor temps to ensure within spec, clean fans if necessary. Update bios to newest. Use CPU-Z to compare Memory tab to SPD tab, to see if memory is set well.

Update these if possible:


Code:
AiCharger AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
atkwmiacpi64 atkwmiacpi64.sys Tue Sep 06 21:44:52 2011 (4E66CC94)
ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)


from laptop maker's site, most likely in Downloads/Utilities section, even if you must look to Windows 7

iaStorA iaStorA.sys Sat Sep 01 21:01:24 2012 (5042AFE4)

Intel storage, from Intel.com

and

kbfiltr kbfiltr.sys Wed Aug 01 23:22:22 2012 (5019F26E)

Driver Reference Table - kbfiltr.sys

20 more replies
Relevance 81.59%

My Dell computer, mainly used for internet, the occasional Excel app, and maintain a very amateur website (CoffeeCup) has very slow. The slowness and freezing seemed to start when my child began playing more web-based games.

I ran a HijackThis and got these results. I run AVG and Spybot Search and Destroy on the pc, but loaded them after the problems began. Any guidance, especially on programs I can wipe out, would be greatly appreciated.

-------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:41:51 AM, on 2/27/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\RegCure\RegCure.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\svchost.exe
C:\Pr... Read more

More replies
Relevance 79.95%

shown atop powershell: Microsoft Windows [Version 10.0.10586]
 
772 free gigs of 980 gig capacity
 
A month before a staggering degradation of performance we installed steam to play purchased games (as opposed to random free games).  Using only the interweb browser chromium on non demanding sites like gmail, twitter, or facebook the computer lags, often becoming entirely unresponsive requiring forced shutdown.
 
Steam was installed about three months ago.
 
We had already installed- and licensed Webroot Secure Anywhere.  It believes there are no issues.
 
Two weeks ago we installed spybot anti-beacon to disable seemingly needless windows 10 features.  
 
We have verified power profile is set to high performance.
 
All interweb browsers use uBlock Origin (adblock).  Firefox also uses Privoxy (loopback filter)
 
Rarely are new programs installed.  We don't install steam games using 3rd party drm.
 
netflix in browser, youtube, or twitch (videos) seem to be where system freezing happens more often but it could be a coincidence.  afaik the nvidia drivers are up to date.  Kodi, a media player, used to occasionally glitch into a 3d mode until we disabled all 3d settings in nvidia.
 
if it matters we are using an hdmi tv instead of a monitor
 
 
We are so mystified by this.
 
 
 
 
 
 

Answer:windows 10, ever increasing poor performance, and freezes requiring reboot

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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Relevance 77.49%

Hi there,

I have recently ( 9 days ago ) bought a new computer. Well , I bought computer parts and had them assembled at the shop. And ever since I've got it it's been having random freeze's that require me to reboot. I do not notice something particular in my actions when the computer freezes up.

I am sorry if this question was already posted but I thought posting this would be faster then going trough 100 forum pages looking for a thread that might exist. If it already exists a link with an answer would be fine for me thank you <3.

Answer:Computer is having random freezes that require reboot. Help !

Hello Diablotini

Freezing can have lots of causes
Overheating
Software incompatibility
Hardware incompatibility or incorrect device driver
Bad RAM
Video card problems
Dying power supply

You have to start checking all of these out. If you only bought the computer 9 days ago and it has always been freezing, I think you should take it back to the shop under warranty.

.

1 more replies
Relevance 77.49%

Hey guys, I have a PC that was custom built with all new hardware, and it has hard freezes requiring a cold boot. It happens anywhere from once a month to a couple times a day
These freezes occur while doing anything from watching a movie, browsing the web, or when it's just sitting idly.

I replaced the PSU, flashed the Bios, reinstalled windows, changed the power settings, updated drivers, and re-sat the ram with no change!

Windows event viewer doesn't show anything that related to the crash except "previous system shutdown was unexpected".

After running stress, cpu, and memtest all came up fine.

Since all the hardware is all new not sure what to switch out next, if I should reinstall windows 7 again or change something in the bios.

I'm using a
Intel i7 3770k,
Intel graphics 4000,
Asus H61M-A Motherboard,
1 Crucial DDR3 Ram 8GB
Samsung Evo 840 SSD as primary drive,
Seagate 1TB HDD
Corsair 550 watt PSU

Any help is appreciated!
 

Answer:New Custom Build Computer Hard Freezes

Nice little system... Make sure that the boot SSD drive is on a SATA3 port configured AHCI in the bios. If it is, you might want to set up the 1TB drive as the boot dive for testing purposes
 

3 more replies
Relevance 76.67%

Hello. I bought a new computer and it freezes at random times. It happens 1-5 times / day and it's really annonying. It does not reboot, there is no BSOD, it just freezes.

Before reinstalling windows, it used to show some BSOD. I got just 1 BSOD after reinstalling windows. I attached some logs.

The 2 USB ports from the front of my case don't work as they are supposed to. I have to move stuff to make them work. I use the USB ports from the back of my pc case for that reason.

Answer:New Computer freezes at random times. No BSOD, no reboot.

The BSOD says .... disc error.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fb80000000, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000000011a880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff70000000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c000000e

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_... Read more

4 more replies
Relevance 76.67%

So ever since I upgraded to a GeForce GTX 460, I've been getting these ~1min long freezes every time my PC just finished loading Windows (either after a cold boot or reboot).

What could be causing this?

EDIT: This didn't happen to me with my old Radeon HD 5770.

Answer:Windows freezes for over ~1 minute after each cold boot/reboot

I would suspect a driver issue fist thing. Check here for the July 2010 version: Drivers - Download NVIDIA Drivers

2 more replies
Relevance 76.26%

For the past couple of months my PC has had quite a few hangs which require hard reboots to get it working again.  Generally, but not always, this seems to happen when I am downloading a large file -- both through my browser and more frequently when using a download manager such as Jdownloader.
 
I have attached the sysnativefilecollection info.  Unfortunately Perfmon would not respond. The application just hung and was listed as not responding.
 
Info about my PC is below:
 
-- Windows 7 -- originally pre-installed
-- X64 operating system
-- Age of system: 7/2012
-- Age of OS: 2012
-- CPU: Intel Core i7-3770
-- Videocard: Nvidia GeForce GT 640
-- Motherboard: Dell OYJPT1
-- Power supply -- not sure how to determine this
-- System Manufacturer: Dell
-- Model Number: XPS 8500
-- Type: Desktop
 
Any assistance is greatly appreciated.
 

Answer:Windows 7 - Frequent hangs requiring hard reboot

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html
 

19 more replies
Relevance 75.44%

I purchased a Dell XPS 13, however i keep getting crashes where i have to hard reset the machine. On reboot i get the error message "no bootable device found". 
I returned the laptop to the Company I purchased it from and they returned it saying no problems identified with Hardware , they only re-installed the OS.
After searching the forums i think that this is a specific compatibility issue with the SK Hynix 512GB SSD.

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Relevance 74.62%

I enclose this item for those who might have a similar problem. Computer cutting out. Requiring a re-boot. Cutting a long story short, the vanes behind the fan of the CPU was clogged up solid, with dust. The CPU was cutting out every 10 Mins through overheating. Replacing fan and cleaning out the vanes cured the problem.

More replies
Relevance 74.62%

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1044

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8006DED4E0
BCP2: FFFFF880043783BC
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
.........

x64 Windows Ultimate 7 Service Pack 1 retail
Hardware is maximum 2 weeks old.
Tried with windows 7 32 and 64 and xp. Crashes in most.

Comes whenever i use computer "random" and more when i play battlefield bad company 2,,

Answer:Computer freezes, hard reboot

both .dmp files blame atikmpag.sys described as a VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.

your ATI driver for your 6800 series card is not the most recent so you need to update it from the AMD ATI website ?





Quote:
atikmpag.sys atikmpag.sys+6f94 fffff880`0415d000 fffff880`041a8000 0x0004b000 0x4ca29309 29/09/2010 01:14:49


let us know how that goes ?

7 more replies
Relevance 73.39%

My computer will freeze at random times when playing games like Halo 2, STALKER, Crysis, Far Cry 2, and Caesar 4. I don't think it is a heat problem since it will happen at random times and my dad's comp, which also has the same specs doesn't freeze. So I was wondering if any of you could help me figure out what is wrong. Specs are right here.

CPU: Core 2 Extreme QX6850
GPU: eVGA Nvidia 8800GT 512 Mb
RAM: 2Gb Corsair 800MHz
HDD: 500Gb SATA
OS: Vista Premium 32-bit
 

Answer:Solved: PC freezes in game, requiring hard reset.

...and the make, model, and size of the power supply? (The most neglected, but most probable cause of your problem.)

Courtney
 

2 more replies
Relevance 72.98%

I have an ASUS n80vn laptop that is about 3 years old. It came with OEM Windows Vista, but I installed my own copy of Windows 7 Professional 64bit more than two years ago, and there was no problem upon installation.

Lately (for about a month), I have been receiving BSOD either during boot or the log-in screen. The BSOD usually happens only once per day, and I would be forced to restart my computer. No BSOD upon restart. I suspect the problem occurs when the laptop is cold. I have attached the BSOD Dump files collected over the past month.

The only driver change I've had was nVidia graphic driver updates. I've uninstalled and reinstalled the two most recent drivers and the BSOD problem still occurs.

On a side note, I have been getting random freeze-ups too, and this has been happening before the BSOD problem. These freezes occur when I'm doing regular tasks such as web browsing or typing in Word/Excel etc. When my system freezes, there is no BSOD, but nothing can be moved (keyboard + mouse won't do anything). Closing lid does nothing too. Strangely, I have not been getting this kind of freezes when I play games.

I am having a hard time pinpointing the source of the problems. Any assistance is much appreciated.

Quick rundown of specs:
-Windows 7 Professional 64bit (retail)
-Age of hardware: ~3 years
-Age of OS: ~2
-Processor: Intel core duo P8600 2.40 GHz
-RAM: 4GB
-GPU: GeForce 9650m GT

Answer:Daily BSOD on cold boots & random freezes

Hi.

You have both avast and comodo internet security installed in your system.

Remove them both.

Download,install and use Microsoft Security Essentials with windows firewall.

Finish with this and post back.

3 more replies
Relevance 72.98%

Windows XP Computer, Q9650 3GHx, 2.96 GB Ram, Memmory 4 GB, 1 T drive has never been the same since my mother clicked on a link in her aol email while visiting my office. My PC tools picked up the virus and I got rid of it, but the computer is supper slow.....freezes when I leave on overnight mostly to do maintenance.......sometimes during the day I have to shut off if I try to do very many tasks at the same time.......I have been putting up with this for 3 months.....but it has gotten worse. I've tried the following: Chkdsk - no errors, defragged (Perfect Disk), PC Tools Virus Scan, used PC Tools Registry Mechanic - but it kept screwing up my Netextender VPN logins, so I uninstalled Registry Mechanic and purchased Uniblue Power Suite - Registry Booster, SpeedupMyPC, Driver Scanner. I have been updating windows...and my drivers are up to date. The computer is running faster (not normal) but still needing to hard reboot from freezes......mainly because I have searchindexer off. I do regular scans with PC Tools. Before Uniblue, I kept having a lot more processes running. I have searched the internet for each item in my startup, and started searching all the running processes.......and found I might be infected with something through the svchost.exe and also BDTUpdateService.exe Short of switching all the software I use for business onto my new Windows 7 Computer........I started trying to resolve this computers problems and found hope by reading some of your posts... Read more

Answer:XP Computer slow and freezes, hard reboot required

Hello and Welcome to Bleeping Computer,
Please follow the steps here: http://www.bleepingcomputer.com/forums/topic44694.html . If the issue presists or if you have any problems please respond back here.

Thanks

2 more replies
Relevance 72.98%

hi, any help would be appreciated! thanks!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:18 PM, on 10/16/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\1211052183\ee\aolsoftware.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Shutterfly\Studio\Bin\SFlyStudio.exe
C:\Windows\ehome\ehmsas.exe
C:\WINDOWS\System32\rundll32.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hp\kbd\kbd.exe
C:\Users\refurb\Desktop\HJT\HiJackThis.exe
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explore... Read more

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Relevance 72.98%

Windows 10 crashes frequently and randomly. No BSOD no error msgs. Happens about 30 times a day with no rhyme or reason
Please help
Elizabeth

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Relevance 72.98%

I recently upgraded my own custom built PC by replacing the primary HDD with a 500GB Samsung SSD, a new graphics card and installed OEM Windows Home Premium x64. From the beginning, I have experienced random freezes that require a hard boot, at least once a day. There?s never a BSOD. The freezes occur while I?m browsing, playing games, or doing nothing at all. The computer will crash immediately in sleep mode and restart, so I have disabled the power settings. I don?t know if that?s a separate problem or not. I built this rig in 2007 with XPSP3 that worked more or less fine for years.

Here's the rig:

OS Windows 7 Home Premium 64 bit CPU Intel Core 2 Quad Q6600 2.4 GHz Motherboard Asus P5N-E SLI Memory 2 x 2GB Graphics Card(s) Gigabyte GTX 750 TI 2GB Hard Drives Samsung SSD 850 EVO 500 GB My power supply is a 600WCooler Master RS-600-PCAR-E3.

I have updated graphics and WiFi network card device drivers with no resolution. My HP 2575 all-in-one drivers seemed to be involved (Event viewer), so I completely uninstalled them. No help.

I?ve looked for the dump files, and there is nothing in there - ever. (show hidden files is checked. If anything was there I would see it).

I?ve gone to the Startup and Recovery Settings and set the ?write debugging information? to:

Small memory dump, uncheck automatically restart, and set the small dump directory to?

%SystemRoot%\Minidump

There?s no memory.dmp file ... Read more

Answer:Win 7 Home Premium x64 Randomly Freezes requiring hard boot

Have you Googled deeply into Samsung SSD issues? They have had several problems recently regarding firmware and their Magician software.

I don't own a Samsung, so did not pay a lot of attention to the details. I do know that sleep issues can be related to firmware.

Walk down these search results as a starting point:

https://www.google.com/search?hl=en&...ts=&gws_rd=ssl

9 more replies
Relevance 72.16%

Hey guys wasn't really sure what category to post this thread in,
So this has been going on for quite some time now, when I am streaming videos browsing the internet or playing really low intensity games like minecraft or indie games my computer will crash to a random coloured screen I assume taking the colour from some element of whatever on screen and will project a horrible sound from the speakers (I assume a very short loop of the last sounds of what was playing) and I am forced to hard reset the computer.
sometimes it wont happen for a couple of days and then other times it will happen 4 times a day, it totally varies with no apparent cause. It has a brand new hard drive, ram and PSU and the graphics card is fairly recent, the mother board and CPU are a couple years old but I can't see this being a hardware issue down to the fact that there seems to be no apparent cause for this issue if the hardware was strictly faulty then im sure it would die in high intensity tasks but it has almost never crashed when playing something like battlefield or the new DOOM game at max settings so that doesn't seem to be the case. I also can't see it being an over heating issue as the computer runs quite cool. All of my drivers are up to date and this has happend across multiple versions of graphics driver updates. Im honestly out of answers I have read countless forums of people suffering with the exact same problem to no ressolve and have tried a rediculous amount of things just about e... Read more

More replies
Relevance 72.16%

Hey guys wasn't really sure what category to post this thread in,
So this has been going on for quite some time now, when I am streaming videos browsing the internet or playing really low intensity games like minecraft or indie games my computer will crash to a random coloured screen I assume taking the colour from some element of whatever on screen and will project a horrible sound from the speakers (I assume a very short loop of the last sounds of what was playing) and I am forced to hard reset the computer.
sometimes it wont happen for a couple of days and then other times it will happen 4 times a day, it totally varies with no apparent cause. It has a brand new hard drive, ram and PSU and the graphics card is fairly recent, the mother board and CPU are a couple years old but I can't see this being a hardware issue down to the fact that there seems to be no apparent cause for this issue if the hardware was strictly faulty then im sure it would die in high intensity tasks but it has almost never crashed when playing something like battlefield or the new DOOM game at max settings so that doesn't seem to be the case. I also can't see it being an over heating issue as the computer runs quite cool. All of my drivers are up to date and this has happend across multiple versions of graphics driver updates. Im honestly out of answers I have read countless forums of people suffering with the exact same problem to no ressolve and have tried a rediculous amount of things just about e... Read more

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Relevance 72.16%

Hello,

I'm new to the forums so thank you in advance to anyone who is willing to help me try and resolve my issues.

I recently built the PC I am currently experiencing this issue on. I have built several gaming PC's in the past, but never have I experienced any consistent issues such as this.

The PC Speccs are as follows:

CPU- AMD FX-9590 Vishera 8-Core 4.7GHz Cooled with a: CORSAIR Hydro Series H75 Liquid CPU Cooler 120mm
MOBO- ASUS M5A99FX PRO R2.0 AM3+
GPU- 2x EVGA GeForce GTX 970s in SLi (4GB GDDR5)
Power Supply- COOLMAX CUG-950B 950W ATX12V v2.3 EPS12V v2.91 SLi Certified
RAM- 16GB HyperX DDR3 SDRAM
HD(s)-1x Western Digital 1TB 32MB Cache, 1x Seagate Barracuda 1TB 7200 RPM 64MB Cache
OS- Windows 10

I built the PC in mid February of this year, 2015. This particular issue started happening consistently (daily basis) in June. While gaming, my PC will all of a sudden, at random, lock up completely. I try Alt+f4, Ctrl+Alt+Del, and Alt+Tab, but nothing responds. The PC just stays like this until I'm forced to do a hard-reset at the tower.

I've tried just about everything I can think of to resolve this problem. I thought since it only happens when I game that perhaps it's a cooling issue and my system is overheating. However, I've ran a slew of programs to monitor heat and none show anything abnormal.
Many articles suggested malware or spyware might be causing the lock-ups. So I've chosen to clean my system daily but the issue still persists.
At one point I was a... Read more

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Relevance 72.16%

Hello,

So my Toshiba Satellite L675D-S7012 running Windows 7 Ultimate 64-bit has been having random crashes that require a hard reset and I cannot figure out why. And as of today, the crashes have progressed to just appearing as though there was no battery and I pulled the plug on the laptop. It happens completely out of the blue, and I can be doing anything from browsing YouTube to gaming or just leave the laptop idle and it will still crash. While gaming the CPU rarely reaches 65?C before I crash and I have tried two different batteries and power supplies (original ones the came with the laptop and ones I purchased from the company as extras a few months after receiving the laptop) with no difference. I have also tested four separate RAM sticks (two 4gb and two 2gb) and the same crashing still occurs.

Any insight as to why my laptop keeps crashing?

Thank you,
Joshdog629

My Specs:
Windows 7 Ultimate 64-bit SP1
AMD K10
45nm Technology
8.00GB Dual-Channel DDR3 @ 533MHz (7-7-7-19)
TOSHIBA NALAE (Socket M2/S1G1)
Generic PnP Monitor ([email protected])
3067MB ATI Mobility Radeon HD 4200 Series (Toshiba)
931GB TOSHIBA MQ01ABD100 SATA Disk Device (SATA) 30 ?C
HL-DT-ST DVDRAM GT30N SATA CdRom Device
Realtek High Definition Audio

More replies
Relevance 72.16%

Hey guys wasn't really sure what category to post this thread in,
So this has been going on for quite some time now, when I am streaming videos browsing the internet or playing really low intensity games like minecraft or indie games my computer will crash to a random coloured screen I assume taking the colour from some element of whatever on screen and will project a horrible sound from the speakers (I assume a very short loop of the last sounds of what was playing) and I am forced to hard reset the computer.
sometimes it wont happen for a couple of days and then other times it will happen 4 times a day, it totally varies with no apparent cause. It has a brand new hard drive, ram and PSU and the graphics card is fairly recent, the mother board and CPU are a couple years old but I can't see this being a hardware issue down to the fact that there seems to be no apparent cause for this issue if the hardware was strictly faulty then im sure it would die in high intensity tasks but it has almost never crashed when playing something like battlefield or the new DOOM game at max settings so that doesn't seem to be the case. I also can't see it being an over heating issue as the computer runs quite cool. All of my drivers are up to date and this has happend across multiple versions of graphics driver updates. Im honestly out of answers I have read countless forums of people suffering with the exact same problem to no ressolve and have tried a rediculous amount of things just about e... Read more

More replies
Relevance 72.16%

Hello,

I'm new to the forums so thank you in advance to anyone who is willing to help me try and resolve my issues.

I recently built the PC I am currently experiencing this issue on. I have built several gaming PC's in the past, but never have I experienced any consistent issues such as this.

The PC Speccs are as follows:

CPU- AMD FX-9590 Vishera 8-Core 4.7GHz Cooled with a: CORSAIR Hydro Series H75 Liquid CPU Cooler 120mm
MOBO- ASUS M5A99FX PRO R2.0 AM3+
GPU- 2x EVGA GeForce GTX 970s in SLi (4GB GDDR5)
Power Supply- COOLMAX CUG-950B 950W ATX12V v2.3 EPS12V v2.91 SLi Certified
RAM- 16GB HyperX DDR3 SDRAM
HD(s)-1x Western Digital 1TB 32MB Cache, 1x Seagate Barracuda 1TB 7200 RPM 64MB Cache
OS- Windows 10

I built the PC in mid February of this year, 2015. This particular issue started happening consistently (daily basis) in June. While gaming, my PC will all of a sudden, at random, lock up completely. I try Alt+f4, Ctrl+Alt+Del, and Alt+Tab, but nothing responds. The PC just stays like this until I'm forced to do a hard-reset at the tower.

I've tried just about everything I can think of to resolve this problem. I thought since it only happens when I game that perhaps it's a cooling issue and my system is overheating. However, I've ran a slew of programs to monitor heat and none show anything abnormal.
Many articles suggested malware or spyware might be causing the lock-ups. So I've chosen to clean my system daily but the issue still persists.
At one point I was ab... Read more

Answer:Multiple Random System Lock-Ups requiring Hard-Reset

Hi Omagon,

Welcome to the 10forums.

I see you don't experience any BSOD?
This is a performance issue, please create a new thread at Performance and Maintenance section.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps:
Double click the executable to open itClick on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

Please remove any ASUS utililty installed, these cause problems from performance issues to bluescreens.

1 more replies
Relevance 72.16%

Hi,

I have been having trouble with my laptop for the past year or so but have finally resolved to fix it, however all the tests and checks I have performed have come back clean other than some issues with Windows Update (and failure to upgrade to Windows 10). I don't know yet if these are linked.

The main issue is repeated complete freeze of the computer (no HDD activity) requiring me to long-press the power button to resolve it. This has happened 20-30 times in the past year, in a range of programs, sometimes with nothing running, sometimes under heavy load and hot (though I have now discounted overheating as the cause). I also had this issue while attempting the Windows 10 upgrade after 75% (at the start of stage 3 (Configuring Drivers or something). Again, I don't know if these are linked.

Event Viewer doesn't show any obvious pattern of errors prior to the freeze, though I have not looked at this in too much detail. It justs shows the "critical: Kernel-Power" when I perform the power off.

I have performed all the tests and checks I could think of: sfc, DSKCHK, Windows Memory Diagnostic, Windows Update Readiness Tool, Windows Update Diagnostic. sfc initially showed an error but was able to fix it, though this didn't stop the freezing issue. The system update readiness tool has showed errors in the past (I can't remember when, sorry) but claimed to fix them. Windows Update Diagnostic has always reported issues (including ones it cannot fix) which include 8007... Read more

Answer:Multiple freezes requiring hard shutdown; only detected error 80070490

After reading the BSOD thread instructions I thought attaching this might be useful.

1 more replies
Relevance 71.75%

This particular problem has been driving me nuts for a few weeks now. I'll be happily browsing, usually in Chrome, when all of a sudden pages stop loading with the "Resolving Host..." message in the bottom left corner. The page will then never load and nor will any other, and I'll usually get the dinosaur pic with no internet connection message if I open new tabs. The connection itself doesn't go down as any downloads I may have going will continue as normal. I've tried every suggestion I could find online, from changing DNS server to Google, reinstalling network card, adobe flash, browser extensions, java, but none of it seems to make any difference. I may be able to browse for an hour or 5 minutes but the more I fiddle the worse it seems to get. Any help would be greatly appreciated. Cheers.

Answer:Random "Resolving Host..." requiring reboot

sounds to me like your modem and router need a reset. Unplug both of them, then wait about a minute; the plug the modem back in and let it fully boot; then plug the router back in and let it boot fully. If its a all in one modem and router just unplug it, wait a minute or so then plug it back in to hopefully reset the connection.

9 more replies
Relevance 71.75%

I'm unsure if this is a virus or some sort of problem with parts of my computer. My pc is locking up at random intervals and requires a hard reboot. I have ran a recent scan on mbam and it found a pup crossfire virus. I'm hoping the issue can be resolved easily instead of having to buy a new pc or new parts.

Answer:Computer locks up and requires hard reboot after random moments of use

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

7 more replies
Relevance 71.34%

I had originally posted this issue on this forum but it was moved to the "Am I infected? What do I do?" forum.  We ran ESET online scanner, Malwarebytes, CCleaner, AdwCleaner, and Junkware Removal Tool.  We deleted or disabled start up items and scheduled tasks but computer still freezes up.  Only a reboot gets it going again.  Task Manager shows "Disk"  stuck at 100%.  There is 40 gigs space left on the drive.  It was recommended that I start a new topic on this forum.  We did find a suspicious file ... conime.exe, but I could not locate it to submit it to www.virustotal.com for evaluation.  Not sure if it is important or not but the on-screen keyboard keeps popping up. Stays gone for a while after closing but pops up again after a few minutes or whenever I open a different app. I ran FRST.  The files are attached.

Answer:computer freezes until reboot. Hard drive stuck at 100% but 40 Gig free space

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

FF DefaultSearchEngine: Google (avast)
FF SelectedSearchEngine: Google (avast)
FF Homepage: hxxps://www.google.com/?trackid=sp-006
FF Keyword.URL: hxxps://www.google.com/search/?trackid=sp-006
FF DefaultSearchUrl: hxxps://www.google.com/search/?trackid=sp-006
FF SearchEngineOrder.1: Google (avast)
FF NewTab: about:newtab
FF SearchPlugin: C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\o1visahr.default\searchplugins\google-avast.xml [2015-09-30]
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Heather\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.7.771\_platform_specific\win_x86\widevinecdmadapter.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\47.0.2526.106\pdf.dll => No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll => No File
CHR Plugin: (Java Depl... Read more

9 more replies
Relevance 71.34%

Starting a few days ago When ever i booted my PC after about 3-5 minutes on it would freeze. After hard reboot I would either get BSOD or the monitor wouldn't work. I've ran a full scan with both avast and malwarebytes and I'm not infected. I'm running memtest now, 6 passes and no errors.

Memtest finished 7 passes not 1 error.. restarted system was fine til earlier when i got home.. turned on PC and few mins in it froze again. had to hard reboot a few times didn't get any BSOD this time.

Answer:Computer freezes multiply times on start up, requires hard reboot

still need help :l

9 more replies
Relevance 70.93%

Any advice or help would be appreciated greatly! I know how this forum works and willing to provide any and all info requested if someone is kind enough to help.

Problem -since new (1 year ago) getting random reboots with a very brief flash of bsod on screen for about half a second. Happens randomly, not under high load, even when idle. Happens Maybe every few days.

I have Temperature monitor - nothing overheating.

When I first built the system, I used the motherboard integrated graphics and still had this problem, so I am doubtful the GTX660 graphics card is the cause.

Latest one:
Nov 16, 2014 4:40pm - only a few windows open, firefox, etc?pc not doing anything - I was in the room but not using the pc when I heard the pc make a noise (not quite a beep, but definitely through the speakers?) then unit rebooted.


Windows event viewer:
this is the first error showing at the same time the BSOD/reboot happened:

X Critical Event 41, Kernel-Power
Task category (63)
Event Id: 41
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
+ System

- EventData
BugcheckCode 122
BugcheckParameter1 0xfffff6fc40006d20
BugcheckParameter2 0xffffffffc00000c0
BugcheckParameter3 0x5ae8f860
BugcheckParameter4 0xfffff88000da4000
SleepInProgress false
PowerButtonTimestamp 0

? OS - Windows 7
? x64
? What was th... Read more

Answer:random reboot/bsod newer custom pc Please help

Ran Step 6 - Driver Verifier:

Got a BSOD - really nasty just froze on blue screen with some god awful noise coming through the audio.

rebooted, restored.

ALSO, noticed now a beep on bootup - its happened before but not every time...it occurred to me just this time that it could be an error code, not just a random thing (duh)?looked AMI bios beep codes.

1 Beep on boot = there has been a memory refresh timer error. The solution is often to replace the RAM in the computer.

new minidump attached.

Do you think it my RAM modules? I ran windows memory diagnostic but just the default ones. i'll do another one but the most thorough and a few run throughs....

15 more replies
Relevance 69.7%

Hello all,
I'd say my problem started about 6 months ago, and has plagued me ever since. After loading Windows and getting started into any program (iTunes, WoW, even surfing the web), I'm able to use my PC no problem for anywhere from 15 to 30 minutes before I get the issue. The computer completely locks, all USB peripherals lose power, and the speakers make a loud electrical buzz for about a quarter second. I have to cycle the switch on my power supply for it to start again. I've tried formatting the hard drive, and after any freeze I'll check the event log, but there are no error entries near the time of the lockup. As far as I can tell, it must be hardware related, but I'm not sure where to start, so I've come for any help. Specs are below. Thanks for your concern!

BioStar P43D2 Mobo, Intel Q6600 2.4Gz, 4GB OCZ DDR2 1066, MSI 260GTX, Windows Vista 32bit
 

Answer:Custom PC random freezes

7 more replies
Relevance 68.88%

Hi,

my computer is experiencing a lot of freezes mostly while I'm watching videos and playing games needing hard reboot of my computer but I never get BSOD, beside when I'm using driver verifier.

I have attached the necessary zip file. If there is any other information I can provide, I would be glad to.

Thanks

Answer:Custom built pc random freezes

Hello, FrenchFries I will see if I can help. Your dump files were all using driver verifier. Driver Verifier is designed to make the system BSOD in hopes of catching the faulty driver. These are the results of the last 5 dump files you had.


Code:

Use !analyze -v to get detailed debugging information.
BugCheck C4, {40, 0, fffff9800ab28c60, 0}
*** WARNING: Unable to verify timestamp for ndisrd.sys
*** ERROR: Module load completed but symbols could not be loaded for ndisrd.sys
Probably caused by : ndisrd.sys ( ndisrd+2716 )
Followup: MachineOwner

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000040, Acquiring a spinlock at IRQL < DISPATCH_LEVEL.
Arg2: 0000000000000000, Current IRQL
Arg3: fffff9800ab28c60, Spinlock address
Arg4: 0000000000000000
ndisrd was listed in 2 of the 5 Dump files that is a Mionet driver/ or WinpkFilter high performance packet filtering framework


Also listed in 2 dumps was


Code:

Use !analyze -v to get detailed debugging information.
BugCheck C4, {f6, 34, fffffa8007093b10, fffff88005bd9430}
*** WARNING: Unable to verify timestamp for rzpmgrk.sys
*** ERROR: Module loa... Read more

9 more replies
Relevance 68.06%

Hi people and thanks for helping
I have an issue for 2 days now... my computer freeze almost every hour. I have to cold reboot it, reset reboot does'nt work.
After a moment, it says "insert a bootable drive....."
So : my system drive is a Crucial M4 SSD 256 Go on a SATA 6G intel controller (i had to change the controller from a MARVELL one that causes real BSOD's)
My date drive is a Seagate Barracuda 2T0 on the same 6G intel controller

Surprisingly, the event monitor tells me that the marvell mv91xx.sys could not be loaded !! (i have to say that i disabled the MARVELL SATA controller in the bios)

Can anybody help me ?
Oups ! Almost one hour ! i 'm gonna freezz !!
Cheers
Olive224

Answer:Computer freeze every hour ! No real BSOD but cold reboot is necessary

Does this thread help you?
BSOD f4, ntoskrnl.exe-7f1c0

*SSD firmware update needed*

5 more replies
Relevance 68.06%

     Recently, I've assembled a new custom-built PC. Initially, I was using an old Hard Drive from a previous PC and I had been experiencing crashes (freezes) that caused for the screen to freeze in place and required a hard reset in order to become responsive once more. After installing both a brand new SSD and Hard Drive, and then installing a fresh copy of Windows 10, I'm still experiencing these problems.A list of my issues:
Freezing (requires a hard reset)
Applications crashing
Games crashing
Screen becomes erratic, causing for graphics and images to flash across the screen, commonly resulting in a black screen (requires a hard reset) Note: This last one only occurs while I am playing League of Legends. (I pretty much only play League of Legends so I have no way of knowing if it occurs elsewhere.)
A list of my computer specs:
 
Windows 10 Pro 64-bit
CPU - AMD FX-6300 (Vishera 32nm Technology)
RAM - 8GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
MB - ASRock 970M Pro3 (CPUSocket)
GPU - 2047MB NVIDIA GeForce GTX 960 (MSI)
Storage - 232GB Samsung SSD 850 EVO 250GB ATA Decive   
-  931GB Seagate Hard Drive
 
(Specs courtesy of the program "Speccy"  Screenshot of list is attached.)
 
The internal temperatures of the system are as follows:
CPU - 15*C
Motherboard - 35*C
Graphics Card - 41*C
Storage - 35*C (for both)
(These temperatures are as of my writing this. I have about 3 forum tabs open in Google Chrome.)
 
I have run ... Read more

More replies
Relevance 66.83%

hello!

i'm running windows XP home edition and i have had a lot of problems recently with malware and trojans. the most recent incident involved one of those fake virus removal pop ups that pretty much debilitated my computer on startup. i couldn't run malwarebytes or avira antivir. however, i was able to figure out which process to end so that i could run both programs. i finally got them to run all the way through and after several times, they came up clean.

however, my computer continues to freeze for no obvious reason. there doesn't seem to be any one action that sets it off. sometimes it's when i'm watching video, sometimes when i'm just surfing the net or on photoshop. if there's audio going on at the time of the freeze, it starts skipping. my only option at that point is a hard shut down. and sometimes it seems to "hiccup" too - something i'm typing may pause for a moment, and i'll think everything's about to freeze up. either way, my computer doesn't last for more than 20 minutes at a time without freezing. sometimes no more than 3 minutes.

i have run combofix to try to solve the problem (my ISP reccomended it as a last resort for the previous trojan problem i had), but it's not working either.

any suggestions would be appreciated. thank you, in advance!

Answer:computer freeze requiring hard shut down

Oh, one other thing (I'm not trying to bump the topic):

I just had to shut down again and when I booted back up I noticed an error message pop up titled "Anti-Spyware" that says "An Unexpected Problem was encountered Error# 0x80004003"

Thanks again.

1 more replies
Relevance 65.19%

Hi all, I've recently just got a BSOD after several freezes and reboots(mostly on startup) and hoped that someone could figure out the problem. I've done what someone suggested and cleared out some software but it seems that the problem still persists. I just requested a new motherboard from the manufacturer but I'd appreciate some expert opinion on this matter.

Answer:Random startup freezes and reboot

Hello Noirequiem.

It is caused by Atheros network adapter driver.


Code:
******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800582c173, fffff88003546618, fffff88003545e70}

Probably caused by : athrx.sys ( athrx+27173 )

Followup: MachineOwner
---------
And, it is very old, too.

Code:
4: kd> lmvm athrx
start end module name
fffff880`05805000 fffff880`05982000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: athrx.sys
Image name: athrx.sys
Timestamp: Sat Oct 24 07:19:44 2009 (4AE25D38)
CheckSum: 0017F4D3
ImageSize: 0017D000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
I'd suggest you to update the driver, from ATHEROS drivers for Microsoft Windows (Atheros?????)

Let us know the situation after applying the change.

9 more replies
Relevance 64.78%

I have a custom built computer (built by someone else) that's been having some problems. It's filled with viruses, it's extremely slow, and needs to be fixed. I bought it 3 weeks ago from a guy who said it was brand new, no viruses, etc.. But I obviously got ripped of due to my own ignorance of computers.. I've been trying to get a hold of him for the past couple days, but for some reason he's never by the phone. It is a custom built computer, like I said, but it has a Windows XP SP1 O.S. Also, before it goes into the loading screen for windows, another brand I am unfamiliar with shows up called "ASUS" (I believe) and the model is "A8W-E". I'm not sure what that is, or if it helps you better figure out what I'm running. The computer has slowed down close to a complete stop within the past week, (after running a spyware check it had 150 some suspected viruses on it). I've been trying to download a better anti-virus program but both of my internet browsers no longer work (I do have internet connection though). So basically I'm in a serious pickle. I was wondering if I could just reboot/system restore to get rid of the viruses and just start off from scratch? Or will that not work due to the ASUS? Also, if I am able to do system restore and whatnot, will the graphics cards and other drivers automatically reinstall themselves, or will I have to find installation disks for them? I greatly appreciate any help you can... Read more

Answer:Recovery/Reboot on custom computer

ASUS is the name of the motherboard's manufacturer. Should you start from scratch, you will need the ASUS motherboard support disc to install necessary drivers.  As for graphics cards and other drivers, most should be available on the manufacturers' websites. Even though you already have two browsers, you can always dowload more (Flock or Firefox, for example). For antivirus software, I run AVG Free Edition (http://www.avg.com/download) and am quite happy with it. I also run Spyware Terminator. I am far from being an expert and just putting in my 2 cents. Hopefully another poster will be able to provide a more comprehensive response.

1 more replies
Relevance 63.55%

Hey guys, I have a PC that was custom built with all new hardware, and it has hard freezes requiring a cold boot. It happens anywhere from once a month to a couple times a day
These freezes occur while doing anything from watching a movie, browsing the web, or when it's just sitting idly. 
 
I replaced the PSU, flashed the Bios, reinstalled windows, changed the power settings, updated drivers, and re-sat the ram with no change. 
 
Windows event viewer doesn't show anything that related to the crash except "previous system shutdown was unexpected".
 
After running stress, cpu, and memtest all came up fine.
 
Since all the hardware is new not sure what to switch out next, if I should reinstall windows 7 again or change something in the bios.
 
 
 
I'm using a
Intel i7 3770k, 
Intel graphics 4000, 
Asus H61M-A Motherboard,
1 Crucial DDR3 Ram 8GB 
Samsung Evo 840 SSD as primary drive, 
Seagate 1TB HDD
Corsair 550 watt PSU
 
Any help is appreciated

Answer:All new hardware custom build hard freezes no BSOD

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark only the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

10 more replies
Relevance 62.73%

Hi guys, 
 
Hoping for some help to troubleshoot my newly build desktop. Specs accordingly:
Intel Core i7-5820K - no overclock
ASUS X99-A - with latest bios
3x 8GB Crucial DDR4 Ballistix 2400MHz DDR4 XMP PC4-19200
EVGA SuperNOVA 750 G2 PSU
EVGA GeForce GTX 970 SSC ACX 2.0
Windows 8.1
The computer freezes seemingly at random, can be in-game, when surfing, working in Photoshop or Illustrator or when it just idle with nothing but the desktop open. Can't find any apparent patterns, doesn't seem to happen more frequently when stress testing or gaming, sometimes it can happen just a few minutes after windows starts and sometimes I can game for an hour or two before it happens.
 
There is no BSOD, the screen just freezes and if any sound is playing it also hangs and becomes a buzzing/wining sound. Then it stands like this until I reboot, after it have happen computer boots and windows starts as normal.
 
This happens a lot, sometimes 2-3 times a hour and is only visible as a "Critical, Kernel-Power" error in the event logger.
 
This is what I have done so far:
 
- 2x fresh windows install with new and latest drivers
- replaced the GPU with a ASUS GT 740
- ran Memtest64 over night, passed 2 runs and was on the 3rd with no errors when I woke up 
 
Still the problem persists.
 
Only clue I get is that often but not always when this happens 6F is shown on the motherboard Q-code display, which according to ASUS manual is in the interval for "S... Read more

Answer:Random crashed, no BSOD, screen/sound freezes and reboot is required

This motherboard requires memory in pairs.  You cannot install 3 sticks.
 
Your memory should be installed in slots A1 and D2 this is probably your problem.
 
See page 23 of your manual for allowed memory configurations.

34 more replies
Relevance 62.73%

Hi guys,

Hoping for some help to troubleshoot my newly build desktop. Specs accordingly:

Intel Core i7-5820K - no overclock
ASUS X99-A - with latest bios
3x 8GB Crucial DDR4 Ballistix 2400MHz DDR4 XMP PC4-19200
EVGA SuperNOVA 750 G2 PSU
EVGA GeForce GTX 970 SSC ACX 2.0
Windows 8.1
The computer freezes seemingly at random, can be in-game, when surfing, working in Photoshop or Illustrator or when it just idle with nothing but the desktop open. Can't find any apparent patterns, doesn't seem to happen more frequently when stress testing or gaming, sometimes it can happen just a few minutes after windows starts and sometimes I can game for an hour or two before it happens.

There is no BSOD, the screen just freezes and if any sound is playing it also hangs and becomes a buzzing/wining sound. Then it stands like this until I reboot, after it have happen computer boots and windows starts as normal.

This happens a lot, sometimes 2-3 times a hour and is only visible as a "Critical, Kernel-Power" error in the event logger.

This is what I have done so far:

- 2x fresh windows install with new and latest drivers
- replaced the GPU with a ASUS GT 740
- ran Memtest64 over night, passed 2 runs and was on the 3rd when no errors when I woke up

Still the problem persists.

Only clue I get is that often but not always when this happens 6F is shown on the motherboard Q-code display, which according to ASUS manual is in the interval for "System Agent DXE Initializa... Read more

Answer:Random crashed, no BSOD, screen/sound freezes and reboot is required

"Running a Samsung SM951 256GB AHCI M.2 PCIe 3.0 x4 as bootdrive...can this have something to do with it?"... Yes
 

3 more replies
Relevance 62.32%

Almost every day for the last week or two, I find the system requiring restarting to finish installing an update. I used to use Linux and it was very rare for an update to require restarting. Windows 10 has frozen my games on many occasions now because of this.

Answer:Why are there so many Win 10 updates requiring reboot?

You can schedule a restart for updates.

0 more replies
Relevance 62.32%

its been happening for bout 5 days, just stops loading webpages and the only way to get it to work is reboot, very annoying

Answer:ff3.0.5 keeps crashing requiring reboot

Reinstalling FF could be a good start.

2 more replies
Relevance 62.32%

Almost every day for the last week or two, I find the system requiring restarting to finish installing an update. I used to use Linux and it was very rare for an update to require restarting. Windows 10 has frozen my games on many occasions now because of this.

Answer:Why are there so many Win 10 updates requiring reboot?

You can schedule a restart for updates.

11 more replies
Relevance 62.32%

Win NT keeps freezing up and I have to reboot manually. Often I'm just moving the cursor and it freezes. When I turn the computer off, it's more likely to successfully turn on if I wait several minutes before pressing the on button. I've been defragging the hard drive, but after many times, it's still 54% fragmented. I've found that it always boots up in VGA mode and it's never hung when in that mode. Any ideas? Any help at all will be greatly appreciated.
Cheers,
 

Answer:NT freezes and hard to reboot

9 more replies
Relevance 61.91%

Hello

My computer has been randomly freezing over the last month. I would come in the morning and the screens wouldn't wake up from shut down mode (those are my power settings) but it got really bad last week when it happened about 5 times in an hour while I was using skype and while I was trying to move files around. Usually what happens is the whole computer just locks up. Today, I actually got a BSOD with the 116 error code. When I rebooted, it something about a BIOS error and had to rebuild it or something. I didn't write it down but once it was done, I rebooted and got back into windows.

I'm at wits end at this point. The fact it just seems to be escalating in frequency worries me. I haven't added any new hardware in years.

Thanks for much for the help!

Answer:BSOD code 116, lots of random freezes the require reboot, bios issue?

The ACER PID on your retail Gigabyte motherboard means your OS is counterfeit.
Code:
Host Name: TAMERAX-STUDIO
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: tamerax
Registered Organization:
Product ID: 00426-OEM-8992662-00006 ---> ACER PID
Original Install Date: 5/11/2011, 11:38:24 AM
System Boot Time: 8/25/2015, 12:22:16 PM
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P67A-UD3P-B3
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3392 Mhz
BIOS Version: Award Software International, Inc. F4, 4/13/2011
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Wi... Read more

1 more replies
Relevance 61.5%

I'm having a lot of Freezing issues... Here we go.. So,whenever I launch a game, say through a game client (e.g. Steam, Origin, etc.) or even on a standalone launcher (e.g. Starcraft II, Diablo III), my system will either run through a few intro videos without any hiccups before completely freezing (i.e. no input response whatsoever), or it will freeze up almost seconds after the initial launch. Adding to this.. One weird thing I noticed today: I found that when I launched Battlefield 3 on EA's new browser setup I can only prevent my computer from freezing when I deselect the option "go to game when ready".Occasionally it works. Today I was able to play and finish the Mass Effect 3 demo. Everything ran smooth; frame rates were at 50+ the entire time running at 1080p with nothing really out of the ordinary. Then I tried Crysis 2. Game updates..runs. Installed hi-res text pack..runs. DX11 high tessellation pack..runs. Crysis 2 relaunches, runs for maybe 5min., then the system completely freezes. I reboot, try other games through Steam (after validating game integrity and de-fragmenting game cache files), Origin (same process as steam but through EA's recommended steps), and Starcraft II, Diablo III etc. Same issue as before (freezing). Maybe progressively worse at times:?:Here's what I have done to try and fix my problem(s)-------------------------------------------------------------------------------------------------------------------------------------------------------------... Read more

Answer:PC freezing up and becoming non-responsive requiring reboot

Important information you should have included is missing, specifically you left out hard system information. You need to list your make and model if a factory built system plus all added hardware or if a custom machine you need to list all of your components (all makes and models). There are some things that can be lifted out of the scan that you included but information like your motherboard, your power supply, your exact graphics card and more can give us valuable information. While you are at it, include internal temperatures at idle and at load from HWMonitor or Speedfan (or similar) as this may also help.You have to be a little bit crazy to keep you from going insane.

3 more replies
Relevance 61.5%

My situation: New HP Media Center PC with Vista Home Premium pre-installed.
The problem: The PC freezes up completely at seemingly random intervals. I could be using a browser, trying to watch a DVD, checking my e-mail, working in Word or anything and the computer just stops responding. The keyboard and mouse are completely unresponsive and the only thing I can do is a hard reboot. There are no error messages or anything else to indicate what caused the lock-up. My USB ports still seem active (external hub lights remain on).  Because Vista is OEM supplied, I have to use HP tech support and I can't even get them to understand what the problem is, let alone make any useful suggestions as to how I might fix it.  I see from other threads here that other people have had similar problems. Has anyone managed ot figure out what's goin on and fix it?

Answer:Vista Freezes Up - Can Do Nothing But Hard Reboot

VISTA FREEZE PROBLEM SOLVED! I don't know if this will help anyone else, but I'll give all the steps I was given and what eventually worked.
 
Gateway customer service asked me to do the following:
-Run windows recovery utilities in right after BIOS loads (on a gateway, it's F8 right after starting the PC). This didn't solve my problem, but may help you. Most users propobly don't know those tools exist.
-We tried rolling back to an earlier recovery point... but we couldn't get it to work.
-As mentioned before, we pulled the memory out to ensure not static charge.
-Finally (this seems to be what did the trick), we went into MSCONFIG, deactivated everything, and I read each item to Gateway tech support, who told me what to check and what not to check (basically, anything with Microsoft, Intel, or our Virus Scan/Firewall programs were allowed to remain, everything else was deactivated). It now seems to work just fine! I've got to put in a good plug for Gateway's customer support... they really did help with this.
 
Hope this helps someone!
 
 
 

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I have a HP Pavillion A656x -AMD Athlon XP 2.10GHz -1g RAM -160 GB Seagate HD-NVIDIA GeForce 6600 256mb video card-Power Supply Antec Model TPII-430 430WpsAbout 3-4 months ago my computer started freezing a lot, we tried every spyware removal tool and ran virus scans and the whole 9 yards, it was so bad that Norton would crash the computer when trying to install it. Finally we reinstalled Windows XP SP2 and all was great for about an hour then it started freezing again.When it freezes the whole computer locks up I get this little tiny two or three inch long thin white line in the middle of the screen. Also, I read that if you can press the Num Lock key and the light blinks on and off that I should give it a minute, but my num lock key just stares at me. Nothing works, mouse freezes, keyboard freezes, and I have to hard boot with the power button to restart. It does it all the time (surfin the net, listening to music ect) but it does it MOST while playing the java based online game Runescape. I'm a huge gamer and I've abused my compy with the Sims2, and Roller Coaster Tycoon 3 all of my settings surpass min requirements for gameplay and I can use optimum graphic settings w/o any type of lag. While playing these games this is the ONLY time the computer DOES NOT freeze and that makes me think its NOT the video card. Also my CPU while running Runescape sits about 85-90% and constantly maxes out at 100%, I don't know if this is a major problem because it is an online g... Read more

Answer:Comp Freezes And Must Do Hard Reboot

When you re-installed XP, did you also install the latest drivers for your video and audio cards?
Have you run checkdisk and then defragged recently?
Regards,
John

10 more replies
Relevance 61.09%

Hi everyone,

I come to you with a rather strange problem. I come to you because I have no idea where to begin diagnosing such a problem. I just ordered parts for a brand new computer, built it, and am now running it very happily. However, within the past few days (the computer was finished being built about a week ago), it's started randomly rebooting while undertaking routine tasks in Windows. There seems to be no logical software-related pattern to the reboots so I have no idea what's causing it. It happens thus: audio skips for a few seconds, I hear a click inside the computer, and then it just restarts.

The parts in the computer are as follows:

Case: Cooler Master Mystique
Power Supply: RAIDMAX RX-630a 630W
Motherboard: ASUS P5NSLI
Processor: Intel Core 2 Duo E6400
Memory: Mushkin 2 GB (2 x 1 GB) DDR2 667 (PC2 5300)
Video: XFX NVIDIA GeForce 7600GT 256 MB
Sound: Onboard for now
Firewire: Koutech PCI to 1394a Card

As I said, there seems to be no software pattern to the reboots... The only recent hardware change is that I've put in the Firewire card (it came in later than the rest of the computer, so I ran a few days without it). I almost want to suspect the Firewire card is causing such a problem -- is that reasonable?

In addition to that, I have an external USB hard drive that's failing... it's connected via the Firewire, and one of the restarts happened when I turned off the drive. Assuming that means it's one of those two, could it be ... Read more

Answer:New custom computer - random reboots?

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The Problem:
I have a Fully Functional USB External Hard Drive that does not appear in "My Computer", when my Laptop is "Cold Booted".
It is identified in Device Manager under Disk Drives and under Universal Serial Bus Controllers as USB Mass Storage Device. It also is listed in Disk Management with the status of Healthy(Active) and the correct Capacity. However, it does not show a letter assigned to Volume, does not show the File System and is indicating that the entire capacity is Free, which is not correct.
If I Unplug and Replug or Turn it Off and Back On, every thing is as it should be. (i.e. The Drive Volume indicates "I", The File System is NTFS, the Free Space is correct and the drive is identified in "MY Computer".)

Various things I have tried:
1. Un-installed the Drivers and let Windows reinstall them again.
2. Move the USB Cable to a different port and confirmed that no other devices are listed under "Generic USB Hub Properties"-> "Power" -> "Attached Devices".
3. Un-Installed all items listed under "Universal Serial Bus Controllers" and let Windows reinstall them.
4. Changed all USB Root Hub -> Power Management -> Allow the computer to turn off this device to save power options to Unchecked.
5. Used a different cable.
6. Verified Bios Settings regarding USB and Plug and Play.
7. Attempted to search every Internet posting possible that had USB or External Hard drive associa... Read more

Answer:External Hard Drive Not Listed in My Computer After Cold Boot

If it shows in Disk Management, try right clicking on device and select change drive letter.
 

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this is what's going on:

when my pc turns on without problems it does for some minutes and then it freezes and locksup nothing move no mouse no nothing, after that the only way to turn it off is pressing the on button for 5sec, well I do that and after that it wont' turn on inmediately, I'll maybe have to wait a few min or hours before the laptop will want to turn on again and if it does it works good again for an indefintely number of minutes and sometimes hours.

This problem started by me being so stupid to try to insert my dvd drive modular, while the laptop was on with the os. since then I had this problems, now I now my laptop is not dead cuz I can use it for sometime but some sort of circuitry element makes my laptop fails at ramdom and like I said before when it does it won't turn on inmediately (all 3 light will light up and stay there with battery) or (blink with acadapter). what can it be and can I fix it?
 

Answer:Laptop freezes during operation or won't turn on with cold/warn boot after it freezes

Come on Guys

PLEASE someone with some knowledge or idea reply? it'll be really helpful in case I decide to fix it by myself
 

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My Dell XPS laptop keeps freezing randomly and nothing will work unless I hard reboot. It normally freezes when I leave the computer on and the screensaver goes on. Once that is on, I know I will have to restart the computer. When it freezes, I cannot use anything on the computer including CTRL+ATL+DEL. I have tried to system restore to earlier time as well and twice it says the system restore was not possible. "System restore failed to extract the file."

It had worked fine til about a week ago and now I have to hard reboot it at least once a day.

I don't know if its a hardware problem, if its a Windows problem, or a virus infecting my laptop.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3838 Mb
Graphics Card: NVIDIA GeForce 9400M G, 256 Mb
Hard Drives: C: Total - 461899 MB, Free - 404739 MB; D: Total - 14999 MB, Free - 5951 MB;
Motherboard: Dell Inc., 0K171D
Antivirus: Norton 360, Updated and Enabled
 

Answer:Laptop freezes and hard reboot needed

Windows has become corrupted or the HDD is faulty.
 

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I've been beating this computer up for about a week now, and while I've amassed enormous reference material about solving various problems and inconsistencies within Vista, none have yet actually solved my problem.

The problem is thus:
Moments after starting or loading a game, WoW/Spore/BF2/Etc, the entire system just freezes, and can only be restarted after a hard boot. If I don't load a game, it is basically 100% stable.

My first thought was a video issue, but I purchased a new GeForce 8500GT and installed the guru3d drivers (the problem persisted with stock nvidia drivers) so I've ruled out video drivers, having used 4 sets of video drivers with 2 video cards. I upgraded to a 450W power supply, since for some reason Gateway still uses 300W PSU, but the problem persists. I've updated all drivers from manufacturer's website, and reinstalled the OS. I've run full integrity checks on the HDD and RAM, and I can't find a BIOS update for the foxconn RS780 motherboard.

I've tweaked BIOS settings and reset them to optimal defaults. I've swapped out the RAM and tried using different channels. I've scoured over the event viewer, but since it 'freezes' I don't get a crash report, only the usual error after reboot that 'recovered from an unexpected shutdown'

I guess my question is, does anyone know of a BIOS update/solution for this motherboard, or how can i 'record' the activities of my PC so that I can see exactly what causes the freeze to occur.

Any help is greatly appre... Read more

Answer:Vista 64 Freezes during gameplay, needs hard reboot

If i'm suspectings its a PSU problem, is there a way to test how much it needs before purchasing one?

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The last 2-3 weeks my laptop just keeps randomly freezing. First I thought Google Chrome caused it, but then it happened with Firefox, and even without using the internet. Sometimes when I'm using MS Word this annoying freezing occurs. The whole computer freezes, Task Manager doesn't work, so I always have to hard reboot.

I have no idea what's causing it, but it is happening every day now.

Gateway laptop NV54 Series
Pentium (R) Dual-Core CPU 2.20 GHz
4.00 GB RAM
Windows 7 (64-bit)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:29:10 AM, on 16/11/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files (x86)\Lexmark 2400 Series\ezprint.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Spyware Doctor\pctsGui.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Spyware Doctor\BDT\FGuard.exe
C:\Users\Edina\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Edi... Read more

Answer:Laptop randomly freezes, have to hard reboot

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Hey guys..

I have windowsxp media edition.
Asus G1.

It seems like the computer just love to stand by at any given time... haha
Also, when I reboot. 70percent or 100percent of the time, I can't reboot. I have to manually press the power button to turn it off.

Any thoughts? Thank you !!!
 

Answer:Random Stand By/ Hard reboot

Check your Power Options in Control Panel.

You don't state, but if your system is a Desktop, all Power Options should be set to Never. One possible exception is the Monitor, and you should set this only if you have the (IMHO) leaving your system on for long periods when not using it.

Also, some motherboards have a Power Sever (or some such option) in the BIOS Setup, this should be disabled.
 

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Hello for the past month or so i've been getting this random black screen, No matter what i will be doing at RANDOM my computer screen would go black, Freeze, I'd hear a buzzing sound and be forced to manually turn off my computer. I've done multiple things to try and fix this, I reinstalled windows, Reset my bios to default, Made it to where it was like a brand new computer! No crashes for the first 3 days, 4th day it came back. After that i updated ALL drivers, My bios still. Last night i ran memtest got 0 errors, I am really hoping it ISNT MY mobo but i dont know why it would be, I built this computer 6 months ago. If anyone can help me please reply, Its so bad i have to hold my breath to play a game.http://speccy.piriform.com/results/...Heres my CBS file: http://www.filedropper.com/cbs_1

Answer:6-months old custom-built Computer now hangs and freezes

I'm rather inclined to think this is a hardware fault of some sort. As this is an intermittent fault do the following:Check that all the connections inside, particularly those on signal ribbons, are firmly home. It might be best to unplug and re-plug them.Clean the RAM edge connectors with a soft pencil eraser then pop the sticks in and out a few times to ensure no oxide remains on the sockets. It could be worth doing this for any add-on cards too.I have had edge connector problems at times with SATA connectors on the HD, both power and signal.Always pop back and let us know the outcome - thanks

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ever since I bought this computer it just randomly freezes... normally when opening programs it will freeze for 30 seconds and even the audio will go out until the computer unfreezes.... if i'm lucky the whole computer will just restart maybe with a blue screen (like holding the power button till turns off and then pressing it again)  will also do this same thing most every time (but not every time) i'm trying to go on the internet but only when loading a new page or refresh in IE, chrome and in Firefox doesn't matter the browser mostly see it with video/audiothis computer uses 16% cpu  and 4GB of ram at idle! I would like to get it working so I can do some music recording!it's built by a custom pc manufacture/builder and I bought it used from the original owner who never really got to use it from ebay... the company who built this computer voided any and all warranty when the original owner sold it to me it has great specs so I don't think the specs limit it and make it slow/freezesome of the specs areit has an 3rd gen i7-3770 Quad core CPU16 GB of ram32GB SSD (where windows 7 is installed) plus 2TB 7200rpm HDDIntel Graphics

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i have a custom biult computer that keeps crashing at first it said it was a hardware error and recently it hasent given me any error at all. i have windows 7 64 bit 8 gigs of ram currently 6 core 3.3 prossor and a tera hard drive all hardware is brand new and i just installed windows on the hard drive.i thought it was an issue with everything not getting enough power ( had a 400w power suply now at 730w) it kept crashing after getting a larger power suply took out 12 of the gigs of ram so i only had 4 still crashed switched out the one with a differnt one to see if it was a bad stick of ram it worked for a bout a week with no issues and started crashing again and it dident give me an error and it wouldent even make it to boot to windows i have no idea what to do anymore PLEASE HELP!!!!

Answer:random crash custom computer no error given

Stop 0x124 is a hardware error.... if you are overclocking try resetting your processor to standard settings and see if that helps ... if you continue to get BSOD here are some more things you may want to consider ..





Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

5) Rarely, bugs in the OS may cause "... Read more

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Relevance 60.27%

Hi team,

I built my own computer a few weeks ago, after a few days I started getting the BSOD randomly. I have never had the time to sit and troubleshoot the issue until now.

I have tested the RAM but this did not help the issue.
I have performed a clean install of Windows 7
My machine has up to date drivers
My machine has up to date Windows Updates
I have ran SFC /SCANNOW
C:\Windows\system32>SFC /SCANNOW
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log
My computer does not look like it is over heating

==================================================
Dump File : 040914-57500-01.dmp
Crash Time : 09/04/2014 16:18:04
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041287
Parameter 2 : 00000000`00000038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : nvstor.sys
Caused By Address : nvstor.sys+16385
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040914-57500-01.dmp
Processors C... Read more

Answer:Custom Built Computer - Random BSOD

How many passes did you take memtest for?


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Yusra\Downloads\DPC4LF-10_04_2014__91543_41\040914-57500-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`02819000 PsLoadedModuleList = 0xfffff800`02a5c6d0
Debug session time: Wed Apr 9 21:18:04.183 2014 (UTC + 6:00)
System Uptime: 0 days 3:18:31.201
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging informat... Read more

1 more replies
Relevance 60.27%

ever since I bought this computer it just randomly freezes... normally when opening programs it will freeze for 30 seconds and even the audio will go out until the computer unfreezes.... if i'm lucky the whole computer will just restart maybe with a blue screen (like holding the power button till turns off and then pressing it again)  will also do this same thing most every time (but not every time) i'm trying to go on the internet but only when loading a new page or refresh in IE, chrome and in Firefox doesn't matter the browser mostly see it with video/audiothis computer uses 16% cpu  and 4GB of ram at idle! I would like to get it working so I can do some music recording!it's built by a custom pc manufacture/builder and I bought it used from the original owner who never really got to use it from ebay... the company who built this computer voided any and all warranty when the original owner sold it to me it has great specs so I don't think the specs limit it and make it slow/freezesome of the specs areit has an 3rd gen i7-3770 Quad core CPU16 GB of ram32GB SSD (where windows 7 is installed) plus 2TB 7200rpm HDDIntel Graphics

Answer:custom built computer random freezing

Need more info such as:make/model of motherboardmake/model of power supplymake/model of RAMmake/model of SSD and Hard Drive*Most computers made by builders and sold on ebay cut corners in quality, since most people buying off ebay are looking for cheap, and cheap usually means lower quality components or buying other peoples problems. Im assuming that its not a quality build. Maybe the parts listing will prove otherwise. You could have a combination of a cheap unstable power supply with a low quality known for bugs or other flaw motherboard with a older refurb and no name brand SSD with the cheapest value RAM available.One of my friends use to cut corners with new computer builds buy buying DOA systems off of ebay and yanking the CPU, RAM, and Hard Drive from the systems and scrapping the rest add a $50 motherboard and a $15 case to make it look like new and functional again, and then sell a computer with specs that would cost about $700 for $400 and he only had $150 into it for a nice $250 profit on about 2 hours of labor. The person buying the computer for $400 thought it was all new, but the CPU, Hard Drive, and RAM of a dead main board donor was used and so parts were not all new. Most people wouldnt know any better and assume that all parts are brand new, when in reality the DOA system that parts were used from took a lightning strike to the power supply and main board and so components that work from the DOA box could be stressed going into the new build that is sold wi... Read more

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Hello,

I am running Windows 8 64 bit Professional. Occasionally, I'll get seemingly random BSOD's when trying to game or watch a video on Youtube. The error that shows is a KERNEL_SECURITY_CHECK_FAILURE.

The computer also sometimes hangs on restart, then BSOD's with a DRIVER_POWER_STATE_FAILURE.

This is a custom built desktop. This is extremely annoying. Thanks in advance for the help.

I have attached my dump zip file.

Answer:Custom Built computer random BSOD's

No memory dumps in the uploaded reports. Please:





Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2... Read more

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Ok, so I am going to try to explain this as thorougly as possible while trying not to sound like an idiot in the process. I am by no means computer savvy so anyone that has any advice will more than likely need to talk to me like a 5th grader. I am ok with that. Since installing a Windows Update about a month ago, my screen will randomly lock up. At times it will clear itself after a couple of seconds and state something to the effect that "display driver amd has stopped working and recovered." Other times it will stay frozen for about 10 minutes and then will start functioning properly again. More often than not though, it will stay frozen indefinitely and require a hard reboot. This happens during mundane activities. No extreme gaming going on. Generally it is while just browsing the net. It tends to happen more often to my wife who uses it during the day to work through a VPN. I don't believe there is any correlation though. I have read multiple forums on the web and have tried several things, from cleaning the registry to uninstalling the driver software and reinstalling it in safe mode. The latter seemed to work last night but today my wife started having the same issue again. I am attaching the file from the SF Diagnostic tool but it said I didn't have any dumps to log. I'm sorry if that makes a suggestion more difficult. Thank you in advance for any and all help I can get.

Brandon

Answer:Screen Freezes randomly, requires hard reboot

See if you can get to the DMP's this way....

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

8 more replies
Relevance 59.86%

so this started a few weeks ago with my Acer 6920 laptop
it freezes at random intervals after start up, sometimes after 10 mins, sometimes a few hours, for a while i was convinced it was software related, so i disabled startup items, services, restored as far as possible with no luck, yet it would run in safe mode with no problems, without reboot/hang/power off
i then formatted the drive, reinstalled windows, and it still crashed prior to installing any drivers/software/connecting to wifi, yet it still ran fine in safe mode
i even dual booted with ubuntu 12.04 and it does the same thing! yet it still runs completely fine in windows safe mode (with networking)
i've run memtest 86+ overnight with no errors, the laptop crashes with no battery in it when still running off mains and also when being powered by another charger (same voltage, different model, but gives power)
i took the whole machine apart a while after the problems started to check for major dust clogs, frayed cables etc.
i had replaced the cpu & gpu thermal paste about a year ago which had required taking off the heatsink. however, while taking it apart this time the head of one of the screws on the heatsink was very worn and i couldn't take it off,
the rest of the internals looked fine, but maybe that's because i wasn't really sure what to look for
one thing i have noticed is that the BIOS settings don't save; i've enabled the f12 boot menu multiple times and yet after a few reb... Read more

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Relevance 59.45%

Starting about a week ago, I have a new problem with audio on my X1 Carbon running Windows 7. The problem is that, intermittently and randomly, all audio functions in Windows will stop working. All applications, all sounds, everything. This affects the speakers and the headphone jack and persists until I reboot. I've seen some other posts that claim restarting the Windows Audio service can sometimes help, but this hasn't helped me. By this point, I've uninstalled and reinstalled my audio drivers half a dozen times. I've tried installing them through System Update, I've tried downloading them directly from the Lenovo support site, and I've even tried the latest version directly from Realtek. All drivers exhibit the same issues. Currently, I'm running with the stock Windows drivers and so far, I haven't seen this problem, which points to a Realtek issue. And to throw one last unusual bit of information on the pile: My last laptop (an older Samsung Series 3) had the *same exact problems*, which is one of the reasons I upgraded to my current Lenovo. That laptop also had a Realtek audio chip. I've seen other posts around the Internet on this topic but I've yet to see a solution that works for me (other than moving to a computer that doesn't use Realtek audio). I'm considering an upgrade to Windows 10, but the Realtek drivers would be the same, so I'm not too hopeful. Anyone have any insights here?












... Read more

Answer:Realtek audio intermittently stops working, requiring a reboot

Followup: I bit the bullet and upgraded to Windows 10. Other nuisances aside, the sound problem has *not* come up yet, which is a great sign since it would pop up at least once a day before. I'll post another update again after a week or two when I feel more confident about the solution. Fingers crossed! Also of note: Windows 10 insists on installing the Realtek audio drivers, even if I try to uninstall them manually. Since the same drivers are being installed (regardless of whether I'm on Windows 7 or Windows 10), the problem doesn't seem to be with the drivers by themselves, but rather some effect of them running on Windows 7. As good as Windows 7 is, it's easy to forget that it was released almost 7 years ago and small problems like this won't get fixed as the mainstream support from Microsoft has already ended.

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Edit: My PSU died, so I assume that was the cause of the issue this whole time, a half functioning power supply.

This issue occurs whether I am gaming or not, but gaming causes it to occur more often. In fact, my pc crashed typing this post so I'm currently rewriting it all.

When I go to reboot the computer, I notice CPU fans 1 and 2 (top/back) are off. I'm not sure if that means anything, but yesterday I had to reseat my GPU/ram etc. to get my computer bootable due to this issue. I'm not really sure what to do, I've tried many things. I've had this black screen issue for months now..

RAM is fine, memtest doesn't detect any issues. I have tried using only one of the ram sticks at a time as well. I have tried reseating the GPU, putting it into a different slot. Newest GPU drivers. Temps are good, all under 40 idle. Tried Windows 7, Windows 8. HDD and SSD. Making sure all the PSU cables are fully in their place, along with every other cable in the PC. Have taken out all of the PC parts out and rebuilt my PC. Booted PC without CMOS battery. Installed a mobo speaker, and all is normal there. I've tried using the other GPU video headers.

Furmark gets my GPU to 82c under maximum load. My cpu I believe gets to 64c. I can't find any memory dumps, since it's not a BSOD. But I could potentially be looking in the wrong places, Event Viewer only tells me that the PC turned off unexpectedly.

I'm thinking of sending the GPU to MSI, it's still good for warranty and all but I don't even... Read more

Answer:Black screen and sound loop crash requiring reboot

Please run hardware diagnostics you haven't done.
Also make sure your drivers are updated.

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HP Pavilion Elite HPE-170t CTO Desktop PC
HP 2509M Monitor connected with HDMI cable

Windows 7 64-bit 


I bought this pc from HP in 2010. It ran perfectly until i got a virus a few months back and lost both hard drives due to corruption and had to start from scratch. I had a local computer shop install new drives & reinstall Windows as I am not that computer savvy. Everything is now up and running fine with the exception of this issue. In a nut shell the issue is whenever there is a delay in the pc rebooting due to software installation or windows update the monitor will lose signal usually right after the windows starting screen, but before the log-on screen appears. clicking the mouse or keyboard does not bring back the signal and the monitor just goes to sleep. I have to manually power the pc down at that point because i cannot see what it's doing. Just pressing the power button once on the pc does not always power it off at this point. Sometimes I even lose the montor signal after I log in and the desktop is loading for a few seconds the monitor will lose signal and go to sleep. If it's a straight boot-up or restart with no configuration going on in the background it seems to be fine and i can log-in normally. If I get into the desktop without losing signal then I never encounter any other signal loss or monitor issues until the next required reboot. Another thing it has done randomly a few times is if I put the pc into sleep mode, when... Read more

Answer:Monitor loses signal during reboot after install requiring restart

Well in this case i would recommend you to update the BIOS and the Video Drivers and that might resolve the issue for you.

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Hi All,
With your help I was recently able to diagnose a faulty video card on my system that was causing a blank screen crash as soon as I logged into winodws. I've replaced the videocard, and now there's another problem - the machine randomly freezes. I've noticed it happening more often when i'm using the internet. It crashed as I was browsing with google chrome. Not quite sure if that was necessary for the crash, since it's what happens mostly on this machine. I've run a memory diagnostic and that came up clean. I've completely reformatted the hard drive, reinstalled Windows 7 x64, and downloaded all the necessary Windows Updates. The problem persists! I'm attaching a BSOD report, even though I'm not sure if It'll have any information regarding the freeze.

Thanks!

Answer:Random total freezing during internet use, needs hard reboot

SP1 isn't installed, please do the following:





Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
NOTE: For Vista, read these notes:





Quote:
Read these notes for installing Vista SP1: Learn how to install Windows Vista Service Pack 1 (SP1)
Read these notes for installing Vista SP2: Learn how to install Windows Vista Service Pack 2 (SP2)


5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 200... Read more

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Hi, I bought my ThinkPad T400 (2767wc8) a little less than year ago and have been running it since with Windows 7. Everything worked fine until I decided to install a bigger hard drive. The old one was Seagate 250GB 5400.4, so I thought it would be safest bet to go with another Seagate and bought 500GB 5400.6. Installed Windows 7 64-bit on it and all the necessary drivers from Lenovo. Otherwise no errors or anything but now and then (many times a day) the computer just randomly reboots and gives 2100: hard drive initialization error when trying to boot and keeps repeating the error until I shut down the computer and start up again. Then it boots normally. I looked in event logger and found no error concerning the hard drive. I tried Lenovo's hard drive firmware update CD (newest version, http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-63685 ) but it said there's no need to update the firmware and would not do anything. My firmware is 0001SDM1 and the one on Lenovo's CD is 0008LVM1. BIOS is the newest version 3.09. Active Protection works fine. edit: I think installing the firmware would solve the problem, but I can't install it. Is there any way to force it?  

Answer:T400 random reboot + hard drive initialization error after changing hard drive

Hi Ziltoid,After seeing plenty of posts on this problem I would suggest returning the drive and getting a replacement for it.http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/quot-Error-2100-Hard-drive-initialization-erro...http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/X-61-Type-7762-Tablet-HDD-Initializatio...http://www.google.com/search?hl=en&safe=off&client=safari&rls=en&q=+site:forums.lenovo.com+hard+drive+initialization+error&ei=mFgSS72gKYvQtAPTitXBAQ&sa=X&oi=forum_cluster&resnum=1&ct=more-results&ved=0CAwQrQIwAAHope it helps.





------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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My system completely freezes up with no warning. It makes no difference what I am doing at the time. It has happened whilst using Word, Excel, Our Sage Accounts programme, on the internet, using internal documents. It has pretty musch done it whatever I am doing. Can anyone please help as it's driving me crazy

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I have 2 laptops with basically the same issue. The laptop runs well then all of the sudden it freezes without an error message. Then when I try to reboot, the power light comes on, the drive spins but the screen is black. If I try 10 or more times it will reboot. It will run fine until it freezes. I have run AVG, SpyBot S&D and AdAware. I have error checked and defraged. I am lost. Please help.Thank you in advance for the help!Here is the Gateway's info:Deckard's System Scanner v20071014.68Run by Owner on 2008-07-12 18:26:21Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --53: 2008-07-12 23:26:37 UTC - RP238 - Deckard's System Scanner Restore Point52: 2008-07-11 06:28:18 UTC - RP237 - System Checkpoint51: 2008-07-09 21:02:47 UTC - RP236 - Software Distribution Service 3.050: 2008-07-06 11:45:41 UTC - RP235 - Avg8 Update49: 2008-07-06 11:44:29 UTC - RP234 - Avg8 Update-- First Restore Point -- 1: 2008-05-16 21:44:37 UTC - RP186 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 479 MiB (512 MiB recommended).-- HijackThis (run as Owner.exe) -----------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:28:36 PM, on 7/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MS... Read more

Answer:Computer Freezes And Then Will Not Reboot

Did I post something incorrectly here?

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Randomly, about 1-2 times per 24 hours, my computer will lock up to the point that nothing but the power button will unfreeze it. The screen shows whatever was on it when it locked up, and keyboard/mouse input does not work. The reset button will sometimes work, but most of the time, it will reset the computer, but the monitor won't get any input when it tries to restart.

same problem under XP and Vista ---> hence 99% sure its a hardware issue
temps are fine
ran memtest through 7 passes, no problems
done several cpu tests, no problems
hard drives check out fine (xp and vista are on different hard drives anyway)

any ideas? - PSU? video card?
thanks for any and all assistance

config:
asrock 939dual-sata2 mobo
athlon 64 3500+
3 hard drives - hitachi sata, maxtor ide, hitachi ide
Geil 2x512mb ddr400 ram
6600gt video card
 

Answer:random hard freezes

*bump*
 

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I have a brand new Qosmio X500 (PQX33A-00X00J) with all the original drivers as they came out the box, and 64-bit Windows 7 Home Premium OS. The only thing I've done on this laptop is install games. The laptop runs fine for most things, and for a very few games (Unreal Tournament 2007 is the only one so far), but almost all games crash with a black screen the first time they're run. Sometimes I'll see a splash screen the first time, and once or twice I've got to a start screen, but thereafter the screen goes completely black, no sound, and the machine freezes requiring a reboot.

It's extremely frustrating, considering this is a brand new, out of the box gaming laptop, and I haven't changed any drivers or anything. It's running an Nvidia Geforce GTS 250M display card, and the native resolution for the LCD screen is 1920x1080. I suspect it may have something to do with the unusual native screen resolution or the aspect ratio, because I managed to get one game to run (FEAR) by going into the supplied config utility and setting the game's default screen resolution to 1024x768. FEAR has the same crash if set to a higher resolution.

The games I've tried:

Unreal Tournament 2007 - runs perfectly at all resolutions
Half Life 2 - crashes on launch with black screen, no sound, requiring reboot.
Counter Strike - the 1st time I managed to the setup screen, changed screen resolution, it crashed immediately. Thereafter it crashes straight away on launch, I can't even get to... Read more

Answer:Qosmio X500 - Black screen crash when loading games, requiring reboot

Someone suggested I try turning off my antivirus, and it turns out that was the problem. It seems Comodo has compatibility problems with games in Windows 64-bit editions since one of their latest releases.

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Hey anyone that is willing to help please do.I have an acer 5640 desktop on a windows vista OS. yesterday my computer froze after being idle for about 10 minutes. I wasn't actually using the computer at the time so i don't know when/how/why the computer froze. The mouse and keyboard were not responding so i powered off the computer using the power button. when i went to reboot the computer i got an error message saying that windows was shut down to prevent damage to the computer. I have tried and tried again to get the computer booted up and occasionally it will work but then freeze after maybe about 2 minutes tops (usually it only works for 30 seconds) I have tried to use the computer through safe mode and run chkdsk but the computer will not function long enough for the all the files to be downloaded. I also tried using a repair disc and running that first by pressing F12 and the cd will load and  the files will be read but then the computer will freeze before i can actually use the disc. The common error messages i get are "windows did not load properly this could be due to hardware problems... would you like to run windows repair or start windows normally" (in this instance i selected the repair mode but the computer would freeze before anything could happen and all i saw was a black screen) i also get the BSOD and the code i get is stop:0x00000078 (that 8 might be a B i'm not sure) with numerous other codes after it. Occasionally when i try ... Read more

Answer:Computer freezes and won't reboot properly

Check your power brick. Could be falling over. If on battery when this has happend, try on full power. Could be battery with an intermittent problem.

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For the past few days I noticed that I could not start Photoshop after I run some other programs unless I reboot. I have no issues after rebooting. But I can't reproduce this error everytime, but can reproduce say 5 out of 10 tries. Ran Chkdsk and it did not report any errors. I went through Adobe forums and did any solutions I found, but they did not help (Deleting preferences file in Photoshop did not help. My scratch disk is already on a 1TB disk with 95% unused space. So that also was not the issue). Want to see if there are any viruses etc that are using up my resources. Ran Highjackthis, DDS and GEMR and am posting the four text files below. (Just to add: I noticed several lines of Adobe Photoshop in the DDS file for some reason. I did not re-boot the computer since it failed to open photoshop. I am not sure if this is relevant):

1) Hijackthis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:34:14 PM, on 6/22/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17126)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\TechSmith\Snagit 11\Snagit32.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Fil... Read more

Answer:Cant run some progarms unless I reboot, Computer freezes sometimes

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My computer ever since replacing the Motherboard has been having new set of issues not relating to a bluescreen at all this time just the system will randomly freeze up at different times like opening a twitter profile, facebook profile or a program.. It don't even respond to numlock keypresses at all.. I reboot the PC runs ok.. Just has some shutters/lag when moving the mouse here and there. I can play a game as easy on resources like Undertale and the computer gives me low FPS.. I have ran prime95 an hour, Memtest86 3 hours and both show they have passed.. I'm currently running Furmark right now to see if anything happens but its looking good as far.. What else can cause a freezeup to the point of requiring a hard reboot like Its been doing. I want this nightmare of a computer to work like it did when i got it.

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Specifics

ABIT IC7-G mobo
Pentium 4 3.0
2 200 GB WD HD?s
1 60 GB WD HD
2 Sony CD/ DVD
Zip drive
2 Gigs ram

I start my computer and the first thing that comes on my screen has Phoenix something at the top, then 4 lines including Test Memory and Pentium 4. That?s it. It doesn?t continue on to show Duel something or another and Detect IDE drives or the rest of usual list. I then reboot and I get no image at all on my monitor and a one second long beep continuously.

Sometimes my computer just stops at the Test Memory 104 whatever that means

I unplugged the power, reset the COMS plug on the MOBO, and disconnected the HD?s one at a time to see if that might help. The HD activity light on the front of my computer shows a steady blue light rather than a flickering light which tells me the HD?s may not being read. I can hear the HD?s spin up but that's it.

For some reason I was getting no power to my CD/DVD drives so I replaced the power unit with an new Antec 350 watt unit I had laying around to see if mayby my power unit was having problems. I'm getting power to the drives now but will replace it with a 600 watt when I get the other problems figured out

Any ideas?

IMSA
 

Answer:Computer freezes on start up, reboot then nothing

I found this



1 Long Beep: Memory problem
Explanation: There is a failure of some sort related to the system memory.
Diagnosis: The first bank of memory probably has a failure of some sort; this is usually just a physical problem such as an incorrectly inserted module, but may also mean a bad memory chip in a module. It is possible that there is a failure related to the motherboard or a system device as well.Click to expand...


 

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