Computer Support Forum

Hard Lock @ Welcome/Login Screen during Boot-Up, unable to resolve

Question: Hard Lock @ Welcome/Login Screen during Boot-Up, unable to resolve

I've recently reinstalled Windows 7 due to this problem, and everything was running smoothly up until today (approximately 4 days after I reinstalled the OS). This morning, I attempted to boot up my computer as usual, and it simply hardlocked as soon as the Welcome screen came up.

This hardlock only recently started happening with my PC when I hooked up a fourth monitor to my GPU, to produce a 3x1 monitor arrangement, plus my Cintiq tablet. (Currently, the Cintiq is in the shop for repairs.) When that configuration was plugged in, the computer started hardlocking. After that, I reinstalled Windows 7 over the weekend, and it was all working fine. Up until now.

There have been no BSOD's at all - even with the hard locks, and I attempted to use the driver verifier to see what was causing it, as this is my greatest suspicion. I rarely find that my computer builds have problems, though I don't have the tools to test my RAM yet (would like some help in this regard).

This is my workstation that I use for my art. I would like to resolve this ASAP before the week is over. Please help! ; 3

Relevance 100%
Preferred Solution: Hard Lock @ Welcome/Login Screen during Boot-Up, unable to resolve

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Hard Lock @ Welcome/Login Screen during Boot-Up, unable to resolve

Have you tried the System Repair Disc you can make in Win7's Control Panel, Backup and Restore? It has to be for either 32-bit or 64-bit but your System Specs do show you have the 64-bit version of Windows. It doesn't necessarily have to be made from a specific computer.

9 more replies
Relevance 81.59%

Hi, my daughters Acer Aspire V5 seems to be "stuck" on the lock screen before you go to the login screen.  We are unable to swipe up to get to the next screen.  I tried clicking on FN-7 to see if maybe the screen was locked but it didn't work.  I powered the computer off 10 sec and unplugged .. still nothing..   Thanks for any help!! 

Answer:Unable to swipe up from lock screen to the login o...

Tatsbat,
 
Sorry to hear you're having touchpad issues, could you be a little more specific about which V5 you are referring to so we could help narrow down a possible solution?
 
Have you plugged in a USB mouse to see if it works, if anything, just to get past the initial login screen.

3 more replies
Relevance 75.85%

I power up the computer. I choose my account logon and enter password. Now, how do I have my computer enable the lock screen immediately after this? (no screensaver suggestions, please)

-thx

Answer:How To Immediately Lock Screen As Part Of post-login Boot?

Hey mate,

You might see if placing a lock computer shortcut in your Startup folder may do the trick for you.

Lock Computer - Create Shortcut

2 more replies
Relevance 69.29%

Hey guys,
I have a problem whether this is a driver problem since I have an issue regarding a boot issue with a 1-2 second flash of windows loading (the spining circle one) with the background colour of your selected accent before it reaches the lock screen and also after the login process, it would flash black and the same thing occurs before it reaches the desktop. Now, i know it may seem off topic but I have been updating my drivers and also, I had an issue when i increase the scaling through windows 10 to 125% which is the recommended that some information popup like norton or the graphics device adapter (that shows what ram your integrated graphics are) are blurry and hard to see. I kept it on the lowest one atm and it seems to do the trick. Is it a graphics problem of my laptop since I have been trying to update it or just Windows 10 in general issue?
Thanks guys.

More replies
Relevance 68.06%

It started with a PXE issue. i got the message on start up, all of a suddenChecking  Media PresenceMedia  PresentStart PXE over IPv4 And then nothing. The message just stay here on the screen and won't proceed with anything. Restart would bring it up again in 3 cases out of 5. Googled it up.I disabled secure boot, enabled legacy boot, checked boot order, disabled network boot completely and everything become ok for a while.Anti virus scans showed nothing, but overall performance become a bit pure. Anyway. After a while, got the following message:no boot disk has been detected or the disk has failed I performed the hard drive tests via HP diagnostics, but everything was marked as PASSED and no error occurred.I then reseted the BIOS setting to default and restarted my PC.Then have tried the "refresh your PC" option but halfway through got another error about invalid secure boot signature or something. BIOS->Disable Secure boot/Enable legacy boot and upon restart i got the PXE error telling me that No Boot Filename Received. Disabling my adapter in boot order would bring the "No boot disk has been detected" error, predictably. So, currently, i am unable neither to reset Win 8 or to boot at all.I can't recall whether i got a Win8 disc with my PC or not. At least i can't find one And i don't have a recovery disc either.Any help would be much appreciated.

Answer:Pavilion 23 all-in-one. Unable to resolve a boot failures

Hello Terndn, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.I can see that you are having issues getting your HP Pavilion 23 AiO computer to boot up. Just so you know the PEX is the option to boot from a network source, in fact you disabled it at one point according to your post. I believe from what I have read your hard drive has failed and your computer's BIOS is seeking a bootable device. Since you reset your BIOS after you disabled network boot it was reset and probably re-enabled again. As your computer cannot find a disc in the Optical drive or a hard drive to boot from it is looking on the network. The issue you are describing appears to be a physical issue and I think it would be best if you contact HP Technical Support for repair options.I would like to thank you for posting on the HP Forums. Have a great day!

6 more replies
Relevance 67.24%

I just put an old drive back onto system (Main hard drive won't boot at all currently see-https://www.tenforums.com/general-support/86082-windows-10-getting-automatic-repairing-diagnosing-pc-messages.html)

The old drive had worked fine until Windows 10 did an update this AM. Now, it freezes. If I don't login right away, it even will freeze the LOGIN screen! I have NEVER seen that!
I have about 1 minute or so before it locks up.
Safemode seems to work fine.

I HATE WINDOWS AUTO UPDATE!!!!!! HATE IT! HATE IT! HATE IT!!!!!

Any ideas?

Thanks in advance!
Bruce

More replies
Relevance 64.78%

Hi All,
Please kindly let me know how could i stop the spotlight (drop-down) screen in windows 10 using registry settings.
Means while we lock the computer or while we restart the computer then there one screen appears then we press "Space" and then went to up and then we can see the login credential page to login to the windows. I need to disable the same screen using
registry change".

I have tried with the registry
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\
Right-click the Windows folder and click New > Key. Name this new key "Personalization" and then navigate inside it.

but still i am getting the drop-down screen in windows i want to disable the screen it should not appears on the login page.
please let me know how could i disable that screen.
OR
If we can increase the time for the screen then how we can increase the time to display the screen.

Thanks & Regards,
Yogendra 

yogendra kumar

More replies
Relevance 64.37%

Hello,

Is it possible to enable a background image for both the login screen and the lock screen? Even if it is the same one.

Thanks!

Answer:Enable background image in both lock screen and login screen

Hello Provost, and welcome to Ten Forums.

Yes, you sure can. The tutorial below will help show you how to.

Show Lock Screen Background on Sign-in Screen in Windows 10 - Windows 10 Customization Tutorials

3 more replies
Relevance 63.55%

How can I change the windows 8.1 login screen (that comes with a password) and replace it with any image? I'm not talking about the LOCK screen. I searched a lot , some websites told me to edit the group policy and add a custom image here

C:\Windows\system32\oobe\info\backgrounds
But this method did not work. What should I do? I don't need any third party paid software. I require a free method.

More replies
Relevance 63.55%

So I disabled the lock screen as it's just another unnecessary click to login, but what I want to be able to do is customise the background image of the login/ctrl+alt+del screen. I know you can change the "accent" colour but I don't want to use a solid colour. How do I go about this?

Answer:How do I change the login screen image? (NOT lock screen)

DisplayFusion: Multiple Monitors Made Easy! ? Binary Fortress Software

Precisely: Windows Logon Background | Features ? DisplayFusion ? Binary Fortress Software

25 more replies
Relevance 63.14%

What was Microsoft thinking when they not only made this login (not the lock) background image impossible for a user, using normal means, to change, but also stuck the user with the most hideous looking stock images (those cartoonish images of Seattle, etc)? I finally found different sites that gave elaborate instructions for changing the login background, which I did, but it was quite a messy process.

Answer:Login (not lock) Screen Background

Hello mbratch,

You might also take a look at the tutorials below to see if they may help make it easier to do.

How to Change Start and Sign in Screen Background and Color in Windows 8

and

How to Change the Default Sign in Screen Background Color in Windows 8
Hope this helps,
Shawn

7 more replies
Relevance 63.14%

Hello all,
(Disclaimer, I am a complete windows 7 noob, I've been a mac user my whole life but just switched to windows)
Whenever I log into Windows 7 the computer is sending me directly to the "computer locked" login screen instantly, as soon as I enter my password it sends me right back to the lock screen again. This repeats infinitely. I have looked for similar problems on the internet and can not seem to find anyone else that seems to be suffering from this problem.
It works fine in safe mode though. I ran a virus scan with Windows Defender and it couldn't find anything. I tried doing a system repair from the f8 boot prompt, that didn't work. I've exhausted all my efforts and I still cant seem to find a way to fix this. Any help would be much appreciated. I'm in dire need of some halp from someone who knows what they are doing. Because I sure as hell don't. If you need any more detailed info about my system i'll be happy to provide it.

Answer:Lock screen instantly on login!

It is case sensitive. Check your keyboard that you didn't have CAP LOCK.

5 more replies
Relevance 63.14%

When I log into Window 8.1 the num lock is always off. Same thing continues in Win 8.1 after I upgraded to Win 8.
 
When the boot is complete (HP m7-j010DX) the num lock is still off.  This is a higher end HP laptop and I am also blown away they pinched pennys to remove the on/off light on the num lock making the confusion worse.
 
This is driving me crazy as every PC I have used in the last 20 years has always started with the num lock on   and had an "On" light.  I continue to get stuck at boot up or can't figure out when my passwords won't work after login. It is a huge time waster.

Answer:Windows 8.1, Num Lock Off at Login Screen

Just a qwerk of 8. You can change that behavior in the Registry, so that it is on all the time. Also check the bios settings. Some machines allow you to set the NumLock to 'On' state in there.

9 more replies
Relevance 63.14%

Greetings -

Ever since the latest update to Windows 10 (10.0,16299) my Login screen screenshot and Lock screen screenshot are different. Personalize>Lock Screen shows the desired screenshot as it always has. "Show lock screen background picture on the sign-in screen" is set to On as it's always been. Nothing has changed there. Not sure if this is related, but the background screen color has changed from blue to gray when I Restart or Shutdown.

I've looked for a Pictures folder that might contain the stock screenshots without success. I've even reinstalled Windows 10 to try to fix this. I hate to admit it, but I'm stumped. Any help you could provide would be greatly appreciated. Thank you!

Answer:Lock vs Login screen screenshot

There is a way to make them the same

Sign in User Account Automatically at Windows 10 Startup User Accounts Tutorials

more replies
Relevance 63.14%

When I turn on my computer, it show me : User .. type your password .. but if I click a wrong password, automatically this will back to Windows Screen will give me the option to reset the password
on my user account. I follow the instruction like ... new password, confirm the password, hint and I get in my computer. The OS W7 do not ask me by insert USB and .... . Please, need  help,
probably my
windows 7 has something wrong  I need to
configure. My OS Windows 7 pro
is not protected.

More replies
Relevance 63.14%

Hello.
I am back from Windows 8 to Windows 7 and I am trying to make this OS more friendly and eye-touching.
One of the customizations I want to do is login/lock screen.

The thing I want to do is to move dialog boxes (password entry field, user name and button to login) more to left.
Result I want is below.

Any ideas?

Answer:Login/lock screen customization

Bump...

4 more replies
Relevance 62.73%

I frequently am logging in and out of my Windows 8.1 laptop. I have a good, secure password that I use and because I'm human, sometimes I mistype it. The issue is that on these occasions, I am locked out for a good 30 seconds from attempting to
login, even for the second time.

I can understand the time delay if it were say, my 5th or 6th attempt, but for one attempt this is entirely too long. How do I go about significantly reducing this, or ideally removing it?

Thank you very much!

More replies
Relevance 62.73%

Hello,

Is there a way to shutdown using keyboard only, from the initial login screen? It's the same screen as the windows lock screen.

I have tried all the standard keys Alt-F4, Esc, Ctrl-Shift-Esc, Ctrl-Break, etc. but to no avail.

I know that there is a button at the bottom right that you can click to shutdown, but I can't see it to click on it (long story: I have a two monitor setup, and the login screen upon boot will show up on my primary monitor. There's something wrong with primary monitor so now when the computer boots, it sometimes displays on my primary monitor and sometimes it doesn't. During the times when it doesn't, I'll need to shut down and restart, but at the login screen, my primary monitor is not showing so I cannot see the shutdown button to click on it)

Thanks.

More replies
Relevance 62.73%

I used to have logon keyboard number lock on for using numbers in password. Now I don't see the number lock on. I don't know when it stopped coming on at boot up. some of the updates might have changed this.
I could not find where to set the default behaviour of keyboard.
some guidance needed.

More replies
Relevance 62.73%

I had to do an Hp reset of my Notebook PC because of irrational behaviour. Everything was extremely slow and pages were jumping to other pages. After the Reset I now get an error message on my lock screen login page that says "This administrator account has been disabled please refer to administrator. I am the only administrator or User period on my PC. I can then click ok and login to my same regular administrator account. I cannot however change my lock screen photo any longer. Before the Reset I had a photo there. When doing the Reset I saved all my personal files and data.

More replies
Relevance 62.73%

Hi

I have installed Win 10 as an upgrade on a seperate partition to my Win 8.1. Win 10 is x64 version and Win 8.1 is 32 bit. As far as I can tell this puzzle started when I upgraded the x64 partition to Win 10. Now when my lock screen appears and I click the mouse for the password box there is a back arrow next to my user name. Pressing this gives me a black screen, then my user name reappears without the back arrow and I login. I am using the same MS account for Win 8.1 and Win 10 TP. This doesnt happen on Win 10 lock screen/password screen. Is there anyway I can get rid of this arrow, just a niggle I know but would be nice.

Tim

More replies
Relevance 61.91%

Hai
My windows 10 lockscreen had flashing at boot up login i troubleshoot but it will not be fixed
Can you find attached file? How it can be solved???

More replies
Relevance 61.91%

Hi there!

I've got a Windows domain: Win2k12 R2 AD server + 200+ Windows 10 PRO workstations.

There is a way to add custom message on the login screen.

So I was wondering is there any way to display system info at the Lock Screen or at Login screen?

Registry, Group policy, Control panel and additional settings? Or even BgInfo For Lockscreen edition?))))

It's very useful to see Hostname and its IP even before logging in.

Did somebody tried to do this?

More replies
Relevance 61.91%

When I turned on my computer yesterday, after Ctrl + Alt + Del, my account plus a forgot password "account" came up instead of just asking for my password. It now does this every time, even when I just lock the screen. How do I get it to go back to going straight to asking for my account p/w?

More replies
Relevance 61.91%

Hi there!

I've got a Windows domain: Win2k12 R2 AD server + 200+ Windows 10 PRO workstations.

There is a way to add custom message on the login screen.

So I was wondering is there any way to display system info at the Lock Screen or at Login screen?

Registry, Group policy, Control panel and additional settings? Or even BgInfo For Lockscreen edition?))))

It's very useful to see Hostname and its IP even before logging in.

Did somebody tried to do this?

Answer:System info at the Lock/Login screen: e.g. IP, HostName...

BgInfo does not and cannot run on the login screen. Due to the security implications there are strict requirements for software that can run do this. Malicious software running here could potentially steal user login credentials and that would be a huge security problem.

The only software I have heard of that does this is mentioned in this thread:
http://www.eightforums.com/software-...n-program.html

I know nothing of this software other than what is in the thread but it appears to be a part of a larger software package and likely expensive.

2 more replies
Relevance 61.91%

Hai
My windows 10 lockscreen had flashing at boot up login i troubleshoot but it will not be fixed
Can you find attached file? How it can be solved???

Answer:Lock screen flashing while booting login page??

Does the system boot ??

4 more replies
Relevance 61.91%

When I try to lock it, it sometimes forces me to the login screen rather than the lock screen. There is a delay before it forces me back. First before posting: I made sure it is able to go to lock after sleep.

More replies
Relevance 61.5%

i built this computer back in fall 07 and i am still getting the "unmountable boot volume" error when i try to do a fresh xp install on a sata hard drive. ive tried 2 motherboards and 2 sata hard drives and i still recieve the error. since i built the comp i have been using my old ide hard drive but its on its last leg and cant keep up with my gaming. i have a asus m2n-sli deluxe motherboard. i have the sata hard drive connected to the sata 1 terminal. i go through bios and switch the sata hard drive as the boot drive. restart bios after saving with xp cd rom in drive. system start loading xp files as if its working correctly. i select F6 for third party scsi or raid driver. install the drivers on the floppy. then it continues loading drivers until it says installing windows and the next screen i see is the error screen with "unmountable boot volume" and a bunch of other non-comprehensive jiberish.

Answer:unable to load win xp on sata hard drive. unmountable boot volume error screen!

Quote:





Originally Posted by busa4


i built this computer back in fall 07 and i am still getting the "unmountable boot volume" error when i try to do a fresh xp install on a sata hard drive. ive tried 2 motherboards and 2 sata hard drives and i still recieve the error. since i built the comp i have been using my old ide hard drive but its on its last leg and cant keep up with my gaming. i have a asus m2n-sli deluxe motherboard. i have the sata hard drive connected to the sata 1 terminal. i go through bios and switch the sata hard drive as the boot drive. restart bios after saving with xp cd rom in drive. system start loading xp files as if its working correctly. i select F6 for third party scsi or raid driver. install the drivers on the floppy. then it continues loading drivers until it says installing windows and the next screen i see is the error screen with "unmountable boot volume" and a bunch of other non-comprehensive jiberish.




had this before, i had to install vista instead and then "upgrade" to XP.

9 more replies
Relevance 61.09%

god i love win 10 i really do, if not for these few ridiculously unsolvable bugs pretty much rendering
my lappy unusable for hours at a time.

sys specs

i7-6700
12gb DDR4 RAM
nvidia GTX960M
Win 10 came preinstalled on the system, didn't start hangups until the upgrades started rolling in. Disabled that in the Admin tools. Still having the issue. On startup I get the bright cyan screen with the stupid white dot circle and "Please Wait"... on sleep mode initialization this thing doesn't even wake back up, have to hard reset and yea cyan screen with stupid white dot circle. On lock screen initialization, it will hang out with the default windows screen logo and the 3 buttons for power, accessibility and wifi access but the password field and my user name just wont appear immediately. Trying to solve this because I really don't want to roll back, but I've already backed up my system to another partition just in case I have to go back to Win 8. No BSOD's, no crashes, system runs flawlessly out of the box as it should. Only issue is the cyan screen and white spinning dots that can take up to 30 mins to 4 hours to let me login. BTW the admin user acct is local and not cloud based. IF anyone else has solved this issue I'm all ears. Thanks in advance. Have not yet uninstalled the updates either but I'm not even sure that will solve this issue, seems systemic.

More replies
Relevance 61.09%

I've installed Windows XP Pro with Service Pack 1.Everything worked fine,but when I updated BIOS to 1.40(WIN) at least once per day Windows login freezes(I can move mouse,but cannot click on my login name to type in the password,alo TAB key doesn't work).Also,now when I press comination key Fn+F1 to lock the screen,sometimes(not always) I can't go back-screen just stay black!
Anyone know what can be problem?

Answer:Satellite A100-153 screen lock problem and Windows login?

Hi

According to these Toshiba BIOS FAQ document the BIOS update can be done with 2 different procedures:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?z=234&service=EU&from=faq_selection&CFID=B IOS&FID=TRO0000000b07

It's possible that you have useed the wrong BIOS update procedure or wrong BIOS.
Well, it's not easy to say why the notebook login freezes. The fact is that the Satellite A100 is a very new notebook and it was delivered with all Microsoft service packs (SP1+Sp2). I don't know if you have installed the unit manually or not but you should use the Toshiba recovery CD.

I would recommend recovering the notebook with the Toshiba recovery CD and then you check if the login problem persists.

10 more replies
Relevance 61.09%

I got a W540 a couple weeks ago as a replacement for my T420, and it's loads faster, but I'm worried I may have gotten a lemon... (Windows7 64bit, HGST hard drive(not SSD), K1100M, docking station (unaware what kind), 2 additional Samsung monitors on VGA/DVI) When I'm using the computer, with applications like VisualStudio, Outlook, and Chrome open, from time to time I'm unable to use any Windows shutdown/lock functionality.  Ctrl+alt+delete does nothing, ctrl+shift+esc does nothing, start menu->shut down does nothing, start menu -> restart does nothing.  The only way I'm able to get it to respond is by putting it to sleep via the start menu, or by closing the laptop(sleep).  However, the computer doesn't truly seem to go to sleep.  The red LED on the top of the laptop continues to glow, and the hard drive continues to spin, but the display goes black.  It's still lit, but it goes black.  I've left it sit like this for 8+ hours repeatedly, just to make sure that it wasn't simply taking a long time. After one of these episodes, I hold down the power button to turn it off.  When I turn it on, everything seems to work (aside from the message that it was an improper shutdown), and after the "Starting Windows" screen, instead of a log-in screen, I get only black.  The same thing happens if I'm on the dock or it's starting with nothing attached.  When I'm on the dock, though, I can move the mouse around and see the c... Read more

Answer:W540 cannot turn off or lock, won't load windows login screen

 Hi, One of these issues (booting) sounds like this: http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W540-external-display-issue/td-p/1373691Booting wthout dock/external screen attached should help in one of these cases.  rhodeswarrior

5 more replies
Relevance 61.09%

god i love win 10 i really do, if not for these few ridiculously unsolvable bugs pretty much rendering
my lappy unusable for hours at a time.

sys specs

i7-6700
12gb DDR4 RAM
nvidia GTX960M
Win 10 came preinstalled on the system, didn't start hangups until the upgrades started rolling in. Disabled that in the Admin tools. Still having the issue. On startup I get the bright cyan screen with the stupid white dot circle and "Please Wait"... on sleep mode initialization this thing doesn't even wake back up, have to hard reset and yea cyan screen with stupid white dot circle. On lock screen initialization, it will hang out with the default windows screen logo and the 3 buttons for power, accessibility and wifi access but the password field and my user name just wont appear immediately. Trying to solve this because I really don't want to roll back, but I've already backed up my system to another partition just in case I have to go back to Win 8. No BSOD's, no crashes, system runs flawlessly out of the box as it should. Only issue is the cyan screen and white spinning dots that can take up to 30 mins to 4 hours to let me login. BTW the admin user acct is local and not cloud based. IF anyone else has solved this issue I'm all ears. Thanks in advance. Have not yet uninstalled the updates either but I'm not even sure that will solve this issue, seems systemic.

More replies
Relevance 61.09%

i m unable to change my windows 8 appearance as this menu is disable in my windows can anyone please help me as i m new to windows 8 ?

Answer:unable to customize lock screen, start screen, account picture

If you're using the official release of Windows 8 Enterprise trial, you'll need to activate it. PC Settings doesn't have an entry to Activate, so you'll need to go to the Desktop to do so. The little Action Center icon on the lower right hand side (a little flag) should have a red X. Click on it, and it should say you need to activate. Do so, and you'll get those customizing features unlocked.

Product Key Number - Change in Windows 8

6 more replies
Relevance 61.09%

I have updated my Lumia 920 to 8.1, from then sometimes my lock screen gets magnified and it would be impossible to unlock as the fullscreen is not viewed. The phone has to be restarted for this always.
Secondary, earlier I used to easily access the videos or movies stored in videos folder, but now if we try playing some videos through VIDEO app it displays a message "signing in....",then "logging in........", but not able to connecct and videos are not being played.
Kindly suggest what to do in the above issues.
Regards,
damodar.

Answer:Lock screen gets magnified and unable to unlock the screen, videos stored manually not being played

Looks like you unlock your phone via double tap to unlock feature and accidentally turn on screen magnifier. To turn of screen magnifier , go to phone settings /ease of access / turn of screen magnifier.
For video , try to update the Xbox video app from windows phone store Video | Windows Phone Apps+Games Store (United States)

2 more replies
Relevance 60.68%

Hi,
I'm facing blue screen recently on my Dell XPS 9550 laptop. I've opened ticket to Dell support and their offer was "reinstall Windows 10 OS again and tell us the result" which is unacceptable for me.  
When I open the computer the screen is disappearing suddenly and comes back again with fluctuation. Especially It was occurring all the times when I lock my Windows-10 screen then try to login again.
I am attaching the screen captures. 
1) Stop Code: VIDEO_TDR_FAILURE || igdkm64.sys
2) Stop Code: DPC_WATCHDOG_VIOLATION
After all; I found the soultion as below.
Closed this application --> C:\Program Files\Portrait Displays\Dell PremierColor\PremierColor.exe  and removed from startup everything worked fine and had not any blue screen issue.
Dear Dell and community, at least, Dell me what does PremierColor.exe do? And why we're facing this issue while PremierColor is open?
Regards..

More replies
Relevance 59.86%

I was infected by the Antivirus soft (expletive). Here is my original description. Still can't log into windows normally. My keyboard and mouse stop responding at the login screen and the cursor freezes. Fortunately they still work in safe mode. Hello....brand new to this, so sorry if this is posted incorrectly. Problem: tried to download harddrive cloning program to fix my laptop that was indicating an eminent hd failure. Got infected with Antivirus Soft. Realized it immediately. Downloaded PC Tools Internet Security and paid for it, according to instructions I found online with another computer. Those instructions said run scan before rebooting computer, but the program said the computer needed to be restarted to work. Against my better judgement, I restarted the computer. When windows login screen came up, both the keyboard and mouse froze before I could enter my password. Would not move or allow any data entry....just hung up. Searched for possible ways to fix this and everything indicated to boot into safe mode, which I did and fortunately both keyboard and mouse work in safe mode. Ran system scan with pc tools and it found some of the antivirus soft problems along with whatever else it found. Further researched these problems and came across malwarebytes anti-malware and downloaded it. Ran that a few times and it found some of the same stuff. Came across this website and youtube solutions describing the combofix, so I ran that too. The computer still works in s... Read more

Answer:Antivirus soft infection, keyboard and mouse lock up at normal login screen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

19 more replies
Relevance 59.45%

I was hoping I could change the image on the lock screen, but it still appears not to work - when I select a new image I just get a spinning cursor in the preview screen. Is anyone having a luck customizing the Lock Screen image, if so how do you do it?

Answer:Unable to customize Lock Screen

First thing I did was change the lockscreen, no problems on any of my 4 computers.

Go to: Start Menu > Settings > Personalization > Lock Screen and specify your background as either picture or slideshow and underneath select picture(s) of your choice.

TC

4 more replies
Relevance 59.45%

When I turn the phone on the lock screen appears but will not move. I have tried to turn the phone off by holding the button in, the screen moves up on its own, but I am not able to slide the screen down to power off.

More replies
Relevance 59.45%

I am running windows 10 (If it helps, my computer started out with Win 7) with no previews or builds. I can't find any way to allow me to change the sign-in screen to the same as the lock screen. I know some people have posted pictures of what to switch, but that option isn't available for me.
As you could see, there is no "lock=sign in" for using Spotlight option.
How could I fix this?

Answer:Unable to use same lock screen and sign in screen.

Hello abcde, and welcome to Ten Forums.

You would need to turn on the Show lock screen background picture on the sign-in screen setting in your screenshot to do so.
https://www.tenforums.com/tutorials/...dows-10-a.html

8 more replies
Relevance 58.63%

Hi all,

I recently look my computer to a technician for a repair, and they ended up reimaging it. I provided them with my password so they could make the necessary changes and they disabled the password on the lock screen.

The problem I've encountered since getting my computer back is I cannot re-enable the lock screen password.

I followed the instructions on Screen Saver Password Protection -Enable or Disable and so far I am not having any luck.

Does anyone know how I could re-enable the lock password?

Answer:Unable to enable password on lock screen

Hello User16457,

You might also check to see if you may also need to enable require a password on wakeup.

Password - Require on Wakeup

4 more replies
Relevance 58.63%

I'm unable to set lock screen wallpaper on my PC.... I am the only user and obviously Administrator... plzz help someone...

Answer:Unable to Apply Lock Screen Wallpaper.

Hello Priyatosh, and welcome to Ten Forums.

Are you joined to a domain? If so, you'll need to talk to the domain administrator since it would be a policy they set.

If not, then you might see if using step 2 in OPTION ONE of the tutorial below to enable changing the lock screen background may help. It's the same setting in Windows 10.

Lock Screen Background Image - Enable or Disable Changing in Windows 8

8 more replies
Relevance 58.63%

I'm unable to set lock screen wallpaper on my PC.... I am the only user and obviously Administrator... plzz help someone...

More replies
Relevance 58.63%

would some please refresh my memory. I am attempting to disable the screen lock in XP Pro with SP2
 

Answer:Solved: unable to disable screen lock

6 more replies
Relevance 58.63%

i tried to change lockscreen wallpaper several times but i couldn't make it even noe i cant enable battery saver and use right side keys num keys

More replies
Relevance 58.63%

Im using windows 10 tp on my lumia 920 and im unable to unlock it from lockscreen using my pin. After i enter my key it just stays like that, even if i enter a wrong key it deoes not show that the key enterd is wrong. PLEASE HELP ME!

Answer:Why am I unable to unlock my phone from the lock screen?

Does it react to touch input at all? (Meaning: can you see that a button has been pressed?)
Try turning your phone off and on again (long-press power button) and see if that solves your problem.

10 more replies
Relevance 58.22%

Hello, I am pretty good with computer but I have ran in to a problem I just can't fix. The operating system will not let me change the lock screen background mode from Windows Spotlight to something else. I have searched for an hour without any luck. My laptop has had a history of breaking down. The first time was hard drive failure and I have lost all my data. The second time I needed to repair was when the computer got so slow it was unusable and eventually got blue screens at boot And I needed to reinstall the operating system. When I try to go to edit the setting it is grayed out and on the top it says Some settings are managed by your organization" I am not apart of any organization and I am the only user on the computer with Administrator privileges. I would be very happy if you could help me with this, thanks in advance!

Answer:Unable to change lock screen background mode.

I have a very similar problem as this with my lockscreen which I've been trying to fix for about a week. I have seen that it seems many have similar problems so it may be a common windows error. For a while my lockscreen was the default red rock formation but only half of it showed as the bottom half was black. Now, when waking from sleep or restarting, My lock screen will be all black when I wake it up like it's trying to load a picture but cant. I can't click through to the sign in screen so I have to wait but it eventually just goes to the signin screen. Attempting to go to personalization>lockscreen grays settings out without going to the lockscreen option and then I just have to close settings. I tried Deleting all files in C:\Users\username\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\Loca lState\Assets and turned off sync for themes and windows settings and windows spotlight was working fine with new images last night and this morning but now it's back to the same thing. I get a security warning when selecting all files in the above folder and right clicking also.

Clicking personalization>lockscreen screenshot

Security warning in windows spotlight folder

16 more replies
Relevance 58.22%

The title says it all, almost...

I'm able to see a 24-hour time format on the user-based Lock Screen for Windows 8.1x64 on my personal laptop, but upon logging out of my account, the lock screen returns to a 12-hour time format for the system default lock screen. I have tried every option that I know of, from RegEdit to Lock Screen Customizer from WinAero.

If I need to upload screenshots, then I may have a problem, as I don't know that there is a way to upload a screenshot from the Default Lock Screen...

Any and all help is appreciated, thanks.

Silverhand92

Answer:Default Lock Screen: Unable to Change to 24 Hr Format?

Hi, is this what you are looking for? If not, in PC settings there is something similar to this that might help with the lock screen issue. Hope all goes well.
Btw to take a screenshot in Windows 8.1, you can press the Windows key and print screen key (PrtSc) at the same time which will dim the screen and save the picture to a folder named screenshots in Pictures.

1 more replies
Relevance 58.22%

I am currently unable to set a lock screen background image (Windows 10 Pro 64-bit). When on the Lock Screen customization window, it is pretty bare with no images to choose from. Browsing and choosing any image results in nothing happening and it does not add it (refer to LockScreen image attached). If I try to set it when viewing any image it has the error "Can't set as lock screen. Make sure the file isn't damaged and try again." (refer to PhotoSet image attached). Also note that the Slideshow option is not in the dropdown either.

Some background on this is probably needed, so here's what has happened/been done:
In Windows 8.1 I customized the default lock screen to a custom image using the guide at http://www.eightforums.com/tutorials...ndows-8-a.html (the manual method/Option 2). Yesterday I upgraded to Windows 10 and it set the lock screen to a basic color. Then the fun started...

1. Lock Screen customization appeared normal/functional. Tried choosing a different image or custom image. It would appear set, but lock screen would not change (even after reboot).

2. Tried troubleshooting by taking the same actions as in Windows 8.1. Did the same actions for the new folders that Windows 10 uses in the %ProgramData%\Microsoft\Windows\SystemData\ folder (deleted the images within the lettered folder(s)).

3. Checked every Registry Key I found mention of when searching online (none needing to be changed).

4. I renamed the SystemData folder as a website recommended... Read more

Answer:Unable to set a lock screen background image (Win10).

You're not alone. I'm experiencing EXACTLY the same problem.

54 more replies
Relevance 58.22%

Hello, I am pretty good with computer but I have ran in to a problem I just can't fix. The operating system will not let me change the lock screen background mode from Windows Spotlight to something else. I have searched for an hour without any luck. My laptop has had a history of breaking down. The first time was hard drive failure and I have lost all my data. The second time I needed to repair was when the computer got so slow it was unusable and eventually got blue screens at boot And I needed to reinstall the operating system. When I try to go to edit the setting it is grayed out and on the top it says Some settings are managed by your organization" I am not apart of any organization and I am the only user on the computer with Administrator privileges. I would be very happy if you could help me with this, thanks in advance!

Answer:Unable to change lock screen background mode.

I have a very similar problem as this with my lockscreen which I've been trying to fix for about a week. I have seen that it seems many have similar problems so it may be a common windows error. For a while my lockscreen was the default red rock formation but only half of it showed as the bottom half was black. Now, when waking from sleep or restarting, My lock screen will be all black when I wake it up like it's trying to load a picture but cant. I can't click through to the sign in screen so I have to wait but it eventually just goes to the signin screen. Attempting to go to personalization>lockscreen grays settings out without going to the lockscreen option and then I just have to close settings. I tried Deleting all files in C:\Users\username\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\Loca lState\Assets and turned off sync for themes and windows settings and windows spotlight was working fine with new images last night and this morning but now it's back to the same thing. I get a security warning when selecting all files in the above folder and right clicking also.

Clicking personalization>lockscreen screenshot

Security warning in windows spotlight folder

0 more replies
Relevance 58.22%

I am currently unable to set a lock screen background image (Windows 10 Pro 64-bit). When on the Lock Screen customization window, it is pretty bare with no images to choose from. Browsing and choosing any image results in nothing happening and it does not add it (refer to LockScreen image attached). If I try to set it when viewing any image it has the error "Can't set as lock screen. Make sure the file isn't damaged and try again." (refer to PhotoSet image attached). Also note that the Slideshow option is not in the dropdown either.

Some background on this is probably needed, so here's what has happened/been done:
In Windows 8.1 I customized the default lock screen to a custom image using the guide at http://www.eightforums.com/tutorials...ndows-8-a.html (the manual method/Option 2). Yesterday I upgraded to Windows 10 and it set the lock screen to a basic color. Then the fun started...

1. Lock Screen customization appeared normal/functional. Tried choosing a different image or custom image. It would appear set, but lock screen would not change (even after reboot).

2. Tried troubleshooting by taking the same actions as in Windows 8.1. Did the same actions for the new folders that Windows 10 uses in the %ProgramData%\Microsoft\Windows\SystemData\ folder (deleted the images within the lettered folder(s)).

3. Checked every Registry Key I found mention of when searching online (none needing to be changed).

4. I renamed the SystemData folder as a website recommended... Read more

Answer:Unable to set a lock screen background image (Win10).

You're not alone. I'm experiencing EXACTLY the same problem.

47 more replies
Relevance 57.81%

Hello,I used ghost 15 to copy an existing windows XP SP3 HD (160GB) to a HD of the same size and when I boot up to the new HD in the same machine, I get the login screen. When I enter my credentials, It looks like it's going to log me in but, it immediately logs me off the system. I've tried a second HD and got the same results. HELP!!!!

Answer:Unable to login to newly ghosted hard drive

I assume that you have replaced the old HDD with the new HDD and set it to be the bootable device in BIOS?Have you also set the new HDD boot partition as active?Did ghost 15 copy the old HDD including the MBR? ie was it a true clone?___________________________________________? When everything else fails, read the instructions.

12 more replies
Relevance 57.81%

I can't tell exactly when this started as I have upgraded the NVIDIA drivers as well as the Dell bios and switched from running the onboard Intel HD 630 to GTX 750ti , but now on a cold boot, with the fast startup off, the screen flashes white for a sec after the Dell logo. It could possibly be white noise but I can't focus on it fast enough. It doesn't happen on restarts. I'm connected via hdmi out to a LG TV.
Dell XPS 8910 using the NVidia GTX 750ti and an HDMI TV as monitor Bios version is 1.1.0 ,1.1.0 Original version was 1.0.9, 1.0.9, can I revert back to 1.0.9 ?

More replies
Relevance 57.81%

Kind of screen glitch that appears before windows 8 lock screen appears at start /restart and a notable delay in starting/restarting time than with my 1st win8 install.

I think this appeared after I installed my windows 7 back ( dont ask me why..)( a clean install) and installed my win8 back again.I dont think Ive done them corectly:

I couldnt install win 7 it in C ,neither to format that partition because of this message [Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI systems, Windows can only be installed to GPT disks] and an error code 0x0000 smth... while attempting to format the C. I could only manage to instal windows 7 back after deleting all of the partiton and now I have a single C one.

When Ive tried to reinstall windows 8 these days I expected to see only a partiton where to put my windows but instead there were other minor ones too ( they dint shown during my win7 install) like they appear now if I open disk management .

So now I have that glitch when starting windows 8. I dont know how to describe it: its a black screen -with that windows 8 doted loading wheel -partially covering my Motherboard logo screen ( that screen at startup with bios setup, boot menu options etc).I say partially becuase I can see parts of my motherboard screen on left and right but they are kinda shredded and disolved into scraps. This appears after the clean Motherboard screen witht those options I mentioned above. On my 1st win 8 inst... Read more

More replies
Relevance 57.4%

Hello! First post on this fantastic forum which has sorted me out a number of times. However I can't find a solution for this issue , so I hope someone can help me!

Following a rollback to 8.1 after installing the full release of Windows 10 I've been unable to change the account pictures, lock screens or picture passwords for any user. I've tried the following.

Create new userRegistry change and GPE change Unable to change the image on the Lock Screen "'Lock Screen - Microsoft CommunityDeleting account pictures folderTaking ownership of, and deleting C:\ProgramData\Microsoft\Windows\SystemDataRunning sfc /scannow, several times after checking component store for corruption

It's driving me a bit nuts now! If anyone has any suggestions I'd be very grateful!

Thanks

More replies
Relevance 57.4%

Hi, I just realized after recent major update on windows 10 I'm facing some issues.
1. Unable to change account picture

2. Stuck on changing lock screen
I already do some troubleshooting:
1. sfc /scannow
2. DISM
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
3. manually change the source of image in
- C:\ProgramData\Microsoft\User Account Pictures
- C:\ProgramData\Microsoft\Windows\SystemData
but, none of them is working..

Please help me to find a solution instead of re-install the whole windows (which is exhausting). Thank you.

Answer:Windows 10 - Unable to change account picture and lock screen

Hi, when I had a problem with Spotlight (i.e. different to yours), but similar in that the Preview screen remained greyed out, that was only fixed when I upgraded to the next build. (I had broken Spotlight and got it working again otherwise).

I assume you have no useful system restore points.

Important steps:
a. What is your current Windows build?
Windows key + R, winver

b. Also please create a new user for test purposes and advise if the above works.

If you still have the same problem with a new user, then I would suggest you either do an in-place upgrade repair install which keeps all programs and data or if you are using an older build, consider upgrading to 1709. The answer somewhat depends on the answer to the previous question.

Otherwise I expect the problem is specific to your account, which an in-place upgrade repair is unlikely to fix.

Note: a technique which can help you to recover to a previous good working state when things go badly wrong, e.g. unbootable PC, disk failure etc and so reduce the need to do clean installs, which we continually urge people to use routinely is disk imaging e.g. using Macrium Reflect (free).

I assume you haven't started doing that and don't have a disk image created before this started happening.

more replies
Relevance 57.4%

I recently downloaded a bunch of cool abstract art and thought it would be neat to have that on my lock screen. So I turned it on, chose the album, locked my screen and went to bed. The next day I come home and touch my computer and am presented with horrible pictures of myself that I thought I had deleted forever, NOT my new abstract art. Upon examination, I realized that choosing my new folder failed to eliminate all the other folders previously chosen. Several of which were the Windows catch-all Pictures folder, so no matter what folder I pick, it's going to pull from ALL the pictures it can find. In the Background choices, it arbitrarily selected a folder of its own choosing from a facebook backup.

(A) So, how do I delete/remove the albums in the list? Right-click on the albums does nothing. I deleted my saved themes and in the process managed to obliterate the image that I wanted as my background - sigh.

(B) How do I choose fewer images to show? Why does Windows say this and give you that advice if there is no way to do it?

Thanks in advance for your answers. Even if it turns out to be something simple that makes me smack my head and say d'oh!

Answer:Unable to delete albums for background and lock screen slideshow

Left click (regular click) on the folder containing the items you don't want to show and then click on the remove button.

4 more replies
Relevance 57.4%

Hi, I just realized after recent major update on windows 10 I'm facing some issues.
1. Unable to change account picture

2. Stuck on changing lock screen
I already do some troubleshooting:
1. sfc /scannow
2. DISM
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
3. manually change the source of image in
- C:\ProgramData\Microsoft\User Account Pictures
- C:\ProgramData\Microsoft\Windows\SystemData
but, none of them is working..

Please help me to find a solution instead of re-install the whole windows (which is exhausting). Thank you.

More replies
Relevance 57.4%

I recently downloaded a bunch of cool abstract art and thought it would be neat to have that on my lock screen. So I turned it on, chose the album, locked my screen and went to bed. The next day I come home and touch my computer and am presented with horrible pictures of myself that I thought I had deleted forever, NOT my new abstract art. Upon examination, I realized that choosing my new folder failed to eliminate all the other folders previously chosen. Several of which were the Windows catch-all Pictures folder, so no matter what folder I pick, it's going to pull from ALL the pictures it can find. In the Background choices, it arbitrarily selected a folder of its own choosing from a facebook backup.

(A) So, how do I delete/remove the albums in the list? Right-click on the albums does nothing. I deleted my saved themes and in the process managed to obliterate the image that I wanted as my background - sigh.

(B) How do I choose fewer images to show? Why does Windows say this and give you that advice if there is no way to do it?

Thanks in advance for your answers. Even if it turns out to be something simple that makes me smack my head and say d'oh!

Answer:Unable to delete albums for background and lock screen slideshow

Left click (regular click) on the folder containing the items you don't want to show and then click on the remove button.

4 more replies
Relevance 57.4%

Hi,
I have just used the SHIFT-Restart option to activate the Windows 10 Troubleshooting and tried to open a command prompt. It asked for a password. I entered my password but was told it was incorrect.
I booted normally using the PIN I normally use, and went through Settings | Accounts | Sign-in options | Change to change my password. In the 'Old password' box I used the same password that had just failed to get me into the boot command prompt and it allowed me to change the password. It said I had successfully changed my password.
If I use SHIFT-Restart again, I still cannot get into the command prompt using the new password.
Am I dealing with two separate passwords here? If so, how do I change the one associated with the boot command prompt?
Note that when trying to boot to the command prompt, the displayed use name appears to be correct - i.e. it is the same one listed when I use my PIN to boot normally.
Any help would be very much appreciated.
Kind wishes ~ Patrick

Answer:Unable to login to boot command prompt

The PIN method is not accepted or used when trying to boot into safe mode, command prompt or the other options for an advanced start. It will only accept the password you use on an admin account. Perhaps you have set up an admin account with a different password?

3 more replies
Relevance 57.4%

Mine is a Toshiba satellite, not sure this helps. anyhow I am worried about my kids photo in this laptop for which I dont have any backup and I need to recover this and I am desperate.
 

Answer:FBI virus, unable to login using safe boot

Hi and welcome to the MalwareTips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine!
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Refrain from running self fixes as this will hinder the malware removal process.
It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to nece... Read more

32 more replies
Relevance 57.4%

Hi,
I have just used the SHIFT-Restart option to activate the Windows 10 Troubleshooting and tried to open a command prompt. It asked for a password. I entered my password but was told it was incorrect.
I booted normally using the PIN I normally use, and went through Settings | Accounts | Sign-in options | Change to change my password. In the 'Old password' box I used the same password that had just failed to get me into the boot command prompt and it allowed me to change the password. It said I had successfully changed my password.
If I use SHIFT-Restart again, I still cannot get into the command prompt using the new password.
Am I dealing with two separate passwords here? If so, how do I change the one associated with the boot command prompt?
Note that when trying to boot to the command prompt, the displayed use name appears to be correct - i.e. it is the same one listed when I use my PIN to boot normally.
Any help would be very much appreciated.
Kind wishes ~ Patrick

Answer:Unable to login to boot command prompt

The PIN method is not accepted or used when trying to boot into safe mode, command prompt or the other options for an advanced start. It will only accept the password you use on an admin account. Perhaps you have set up an admin account with a different password?

0 more replies
Relevance 56.99%

My PC is a Windows 10 with 2 internal drives (C:, H:) and 2 external drives (D:, F:, G:). I have various shares setup across all the drives so I can access them remotely on our home network.

From my Android 7, using ES File Explore, I can access shares on D:, F: and G: but not H:. I eventually found a security error so I backed up the files to another external drive, reformatted drive H: and restored files. I then recreated the 3 shares.

The problem only exists when trying to access these shares from ES File Explorer on my Android 7.

I get the error message:

Login fails
This may be caused by:
- WLAN is off
- SMB server is out of network space
- The IP is invalid
- Blocked by the firewall
- SMB service is off

Since I am able to access all the other shared directories I know it is specific to just this one internal hard drive. I have no problems when I use any other Windows 10 device on our LAN or even my old iPhone (which I use like a tablet and not a phone).

I have been struggling with this problem for a VERY long time and am utterly frustrated. I really hope someone can help me.

Android 7
o/s version 6.0.1
kernel version 3.4.0-gad29d11
build MOB30X

ES File Explorer, Pro version 1.0.9

Windows 10 x64, v1607 OS Build 14393.1593
Network & Sharing Center -> Advanced sharing settings
Private
Turned on network discovery, automaticFile & Printer sharing -> turned onHomeGroup connections: allow windows
Guest or Public
Network discovery on (used to be off)File ... Read more

More replies
Relevance 56.99%

On the Windows 10 Pro login screen it shows my email address, I want it to ''show my first name only'' as this is how it is on my laptop.

I also went to sign in option within windows to turn of the privacy settings so it won't show my email address but it still shows up on the login screen.

I have gone to manage my Microsoft account online to try and edit my name, but when I got there my full name was already there.

How can that show my full name in the online account as my username and only chow my email address on the login screen?

And to top it off, I deactivated my password and reactivated it a few hours later whilst I was trying to figure out this annoying issue, now it won't ask for me to sign in at start up, it just goes straight on to my desktop.

I gotta laugh, don't get me wrong I really like Windows 10 but it's beginning to remind me of vista dare I say it, with its issues.

Any ideas? :-)

Answer:Unable to change name on login screen

Hello mkcar,

Usually you could use an option in the tutorial below to hide the email address on your sign in screen.

Sign-in Screen Email Address - Hide or Show in Windows 10

If that doesn't work for you, then you might see if you could use this below instead to disable the email address on the sign in screen.

Sign-in Screen Email Address - Enable or Disable in Windows 10

I'm not sure what you mean by deactivating your password since a password is required for a Microsoft account.

3 more replies
Relevance 56.99%

Windows 10 in my hp pavilion g6 serious could not shows the login screen even after start up the system...what is the problem pliz help me out

Answer:Unable to open login screen

Hello bidyakeshwor, and welcome to Ten Forums.

What do you see instead?

Normally, you would see the lock screen first. You would then need to dismiss (click on) the lock screen to see the sign in screen.

Is your account password protected?

Next, check to make sure that you have the Users must enter a user name and password to use this computer box checked in netplwiz using the tutorial below.

Sign in User Account Automatically at Windows 10 Startup Windows 10 User Accounts Tutorials

In addition, turn on require sign-in on wakeup.

Turn On or Off Require Sign-in on Wakeup in Windows 10 Windows 10 User Accounts Tutorials

more replies
Relevance 56.99%

Hello my boss has given me his laptop which has appeared to have crashed. We are able to power on the laptop and when we select "Start Windows Normally" the computer proceeds to boot. It displays the Windows Vista progress bar as it load and soon that vanishes and we are left with a white arrow and black screen. I was unable to boot into any version of Safe Mode as the same problem occurs. I am however able to access the "Repair Your Computer" option; I attempted a System Restore however he had no saved restore points. I have also tried "Last Known Good Configuration" with no luck.

The only way for me to get past the black screen with arrow is by using the "Repair Your Computer" setting. Once there I am unable to proceed as I am no longer sure what to do...any ideas?

It appears to be Windows Vista Home Premium not sure of the version as I am unable to access the computer.

Thanks!

More replies
Relevance 56.99%

Windows 10 in my hp pavilion g6 serious could not shows the login screen even after start up the system...what is the problem pliz help me out

More replies
Relevance 56.99%

Hi,

I'm using Win 8.1 Pro. I want to use Microsoft Remote Control app on my Ipad to connect my PC (w Win8). Connection is ok, I can see my PC on the Ipad, but on my PC's screen the lockscreen will be visible. After the leaving the app I can't type my password
on my PC (return to normal use), I can see the textbox, PC doesn't accept any keyboard input. I have only one option, to restart the PC.

May I ask your help?

More replies
Relevance 56.58%

I have two user accounts on my PC - Staff and Administrator. I loaded Win7 a few days ago and created the Staff account. Earlier today, I changed the Staff account from an Administrator to a Standard account. I was logged on as Staff when I did it. I then logged off and back on and when I did, only the Administrator account was on the login screen.

The Staff account still exists under Local Users and Groups. I disabled it, restarted and then reenabled it but no change. I don't think that it had a password when I deleted it - I don't add the password until I am done with the machine to make it easier - so many reboots.

The PC has Win7 Pro x86 and is on a workgroup. Any help would be appreciated.

Answer:Unable to See User Account on Login Screen

Hello JolietTech, and welcome to Seven Forums.

While logged in to your Administrator account, see if you may be able to enable the Staff account using one of the other options in the tutorial below.

User Account - Enable or Disable

Hope this helps for now,
Shawn

1 more replies
Relevance 56.58%

Whenever I start up my computer now it starts up as normal, except that after the windows logo on the black screen with the bar at the bottom dissapears it doesn't go to the login screen. It just stays as a black screen. I can get the computer to start up in all three safe modes, but I can't get the computer to get to the login screen starting normally. I have tried system restoring to yesterday but that didn't work either. I haven't installed anything since yesterday so I don't know what the problem is. Anybody know what the problem might be?
 

Answer:Unable to reach login screen on startup

Have you tried doing a System Restore to last week?

When in Safe Mode you can try running check disk to check your hard drives for errors. Go Start>Run and type chkdsk /r. You will need to restart your PC for this to run on boot. Make a note of any errors.
 

2 more replies
Relevance 56.58%

Hi Ladies and Gents,

As the title says, I'm unable to login at the password prompt screen on my Vista operating system. The Password box still has a flashing cursor though so it's not a complete screen freeze, but i'm unable to move the mouse finger scroller, and the keyboard wont work at all. Tried keying every single button.

I'll try and give as much information as i can here.

I am using a laptop (fujitsu siemens amilo), and im not using the keyboard or mouse through any usb connection. Nothing is connected to the usb ports.

I didn't install or uninstall any hardware or software yesterday before i shut down my laptop. However, i do remember shutting down whilst an external hard drive was still plugged in via usb, but I would be surprised if this caused the problem.

The keyboard does work before the laptop is booted to the login screen. I restarted the laptop and tapped F8, and it brought me to the advanced boot option screen. I have various options, but i didnt want to play around with all of them until i get some advice from you guys.

I did however try the options Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, and Start Windows with last known good configuration. But all four of these options still all require me to enter a password at the login screen, so these options are useless.

I tried Enable Boot Logging option, didn't seem to solve anything.

I tried the Repair Your Computer option. It asked me to select a keyboard layout, i c... Read more

Answer:Unable to Login at Password Screen using Vista

PROBLEM SOLVED

The solution - just incase anyone else has this problem in the future -

It turned out it was the Touchpad drivers that had an error.

I had a spare USB mouse lying around, so I plugged this in, and this was working. On the password screen, I clicked on the ease of access button, which brought up the onscreen keyboard, which allowed me to type in my password and login.

I then checked my devices in the control panel, and a little yellow exclamation symbol was displayed next to the keyboard and mouse. I went onto my manufactor website (fujitsu siemens), downloaded the Touchpad driver, re-installed the laptop, and everything is perfect.

Hope this information helps somebody else in the future.

Keep up the great work on this great website.

Regards,

Found myself again Richard.

1 more replies
Relevance 56.58%

Sup guys,

The problem I have atm is has decided to just die on me by refusing to load the log in screen. It also must be mentioned this problem started when the power went out.. Other than that it has never happened before over the time I have owned this computer (about 6-8 months), and I'v had several electricity black outs before that..

My Specs are as followed
OS: Windows Vista Home Premium 32Bit
RAM: Kingston 2GB
HD: Seagate 500gb
GFX: Nvidia 8800GT
PowerSupply: Inbuilt, about 500W
PROC: Intel 6600quadcore

The screen before the log in screen says somthing like:
Some data hasn't been saved when you shutdown on the last session would you like to boot on safemode?

When I tried to get into the OS through safe mode, or running safemode and command prompt it made no difference.. I just got the black screen with the cursor loading..

I'v tried ultimatebootcd and some of the HD diagnostic stuff on that. I'v tried defragging it, running antispyware, virus software but nothing. I'v tried some of the system diagnostic stuff on the vista disc.. The system repair thing tells me to unplug any external devices which I have.. (I checked like 5 times lol), system restore can't restore to a previous date either and the full system restore doesn't do anything.

I then resorted to just trying to reinstall the OS and I can't without a product key
The prodcut key they say I received with the disk isn't on the casing, the manual or on the disk and I can't access the OS... Read more

Answer:Unable to reach vista login screen :/

i know have had some instances of vista taking FOREVER [15-20 minutes] to get to the login screen

try letting it sit for a bit and see what happens.


if it still refuses to load then try installing an os on another drive [you should be able to install vista without a cd key, but then again ive only installing from custom vista cds from my old company, so they might have been modified]

then try this, its a bit involved, and might not work on vista, but its the only thing i could think of:

http://www.mydigitallife.info/2007/0...otable-system/

5 more replies
Relevance 56.58%

Edit: Please close this
In the mean time refer to

http://www.techsupportforum.com/micr...in-screen.html

Answer:Unable to reach vista login screen :/

.... um... didnt you already post this?

http://www.techsupportforum.com/micr...in-screen.html

1 more replies
Relevance 56.58%

I recently installed Windows 7 64bit on the second partition of my main HDD. It worked flawlessly until I restarted earlier today. Now whenever I boot into Windows 7 the login screen shows up with my account, but when i attempt to enter my password the keystrokes are not registering.

I have tried using all 8 usb ports in the back of my comp, but the keyboard still does not work. My usb mouse works fine. I can also boot and login to Windows XP, on the other partition with no problems, and the keyboard works fine.

Any insight or help with this issue would be greatly appreciated. Thanks.

Answer:Unable to type password at login screen

  
Quote: Originally Posted by ZeroSkull


I recently installed Windows 7 64bit on the second partition of my main HDD. It worked flawlessly until I restarted earlier today. Now whenever I boot into Windows 7 the login screen shows up with my account, but when i attempt to enter my password the keystrokes are not registering.

I have tried using all 8 usb ports in the back of my comp, but the keyboard still does not work. My usb mouse works fine. I can also boot and login to Windows XP, on the other partition with no problems, and the keyboard works fine.

Any insight or help with this issue would be greatly appreciated. Thanks.


Maybe a keyboard driver?

9 more replies
Relevance 56.17%

i have updated my lumia 535 to windows 10 with inside preview i am unable to find lock screen password option in setting i have searched a lot but i couldn't get it. kindly help help me sort out this because without password my phone is unsafe and sometime it starts calling when it is in pocket.

Answer:after updating windows 10 in lumia 535 i an unable to find lock screen password option.

Same issue here...please help....if u found any solution please must tell me...on my mail..

more replies
Relevance 56.17%

It seems like my Lock Screen wallpaper is stuck on "Windows Spotlight". When I try to change to "Picture" or "Slideshow" in settings nothing happens, and when i choose "Slideshow" and then "Windows Spotlight" the preview turns grey with the loading indicator and nothing more happens.
Is there anyone that can help me with this? Would really like to be able to choose my own lock screen wallpaper, though Spotlight is a pretty cool feature.

Answer:Lock screen wallpaper stuck on Windows Spotlight, unable to change in settings

Hey I got the exact same problem, just happen today too. Had a custom pic for the lock-screen yesterday, now its stuck on the default lock screen (beach cave pic) on boot-up and spotlight on signoff/lock-computer lock-screen. My lock screen options behaves the same why as well.

2 more replies
Relevance 56.17%

Hey everyone.

So I've been having this issue where my computer won't boot up into the login screen for Win Xp. It simply posts, goes to the Windows loading screen, and just as it's suppose to display the users and login page, the screen just goes black. I can however get into safemode, but it simply won't boot on the regular startup.

I believe it's another system or boot file error that has malware as I've had a previous thread years ago with a similar issue, but need some assistance. Any thgouhts? What info can I get for you to take a peek? -Jeff
PS: I will post the event viewer as soon as I get home from work.
 

Answer:Windows won't boot, black screen before login. Boot.ini or system.ini issue?

16 more replies
Relevance 55.76%

Yello, I built a new PC not long ago and have an odd problem. Pretty randomly it will sort of lock up on the XP boot screen. I say sort of because the loading bar is moving, but at a speed of about one pixel a minute or worse. I left it for half an hour once and it didnt boot.

If I just hit reset it usually does it again, though sometimes it will boot normally, but if I turn the power off entirely for a few seconds and boot, it has a 90% success rate. It's not a huge problem, but I see no reason for it to happen and it problaby will trash something in time. The same thing happens with a seperate XP on another disk. The only thing I can think of is it's something to do with something not flushing properly. I dont know. It shuts down perfectly. Couldn't find anything about this elsewhere. Any ideas?
 

More replies
Relevance 55.76%

I have two user accounts on my Win7 Pro PC - Staff and Administrator. Earlier today, I changed the Staff account from an Administrator to a Standard account. I was logged on as Staff when I did it. I then logged off and back on and when I did, only the Administrator account was on the login screen.

The Staff account still exists under Local Users and Groups. I disabled it, restarted and then reenabled it but no change. I don't think that it had a password when I deleted it - I don't add the password until I am done with the machine to make it easier - so many reboots.

The PC is on a workgroup. Any help would be appreciated.

Answer:[SOLVED] Unable to See User Account on Login Screen

Does pressing [Ctrl][Alt][Del] make it show up?

4 more replies
Relevance 55.76%

Hi,

I have removed a Pc from the domain and need to log in as a local admin. However, i do not have the
option of switching user. It defaults to the last domain user to log in. Entering this password does not work.
Strangely, after 6+ unsuccessful attempts it does lock this domain account. I have physically removed it from the network
with no success. Any suggestions greatly appreciated.

Thanks,

Gerry

More replies
Relevance 55.76%

Hello everyone,

User is experiencing problem with login screen - input language changed to Russian after some updates and restart, and there is no way to change it back. No language button, shortcuts does not work, and icing on the cake - admin forgot password used to install this PC, seems that only thing to do is reinstall windows then?

Can't enter safe mode/system restore/etc. as it's asking for admin password (the one that was used when installing device).

I personally would like to throw the pc out of the window and in a pond, I have spen't better half of my morning with this frustrating issue.

More replies
Relevance 55.76%

hi all i have a really serious and baffleing problem. when i boot windows and get to the login screen i get a message saying "a problem is preventing windows from accurately checking the license for this computer. Error code: 0x80070002" i have had xp service pack 2 for a month or two now and not sure why it is doing this all of a sudden
common sense says to go to google and type in the error which i did and came up with this page describing my exact problem http://support.microsoft.com/?kbid=310794.

this page is great except for the fact i do not have the registry entries described in the workaround. they just arent there. also my drive letters have not changed so it rules out the fix provided by microsoft. this is VERY annoying and i know you folks are knowledgeable and hope you can help me out. thanks

trevor
 

Answer:error at login screen unable to load windows

8 more replies
Relevance 55.76%

Hi please help!!!! My work laptop doesn't have the option to turn on or off the on screen indicator for caps lock, num lock etc. I googled it, I looked it up on help and contacted my IT department. The options are - Control Panel, Display, Advanced settings, then click on "on screen display" THERE IS NO ON SCREEN DISPLAY FEATURE on my laptop!!! IS it just mine?!?!?!?! 

More replies
Relevance 55.76%

How can I change lock screen by my picture each time I login? (not use Bing's picture)

More replies
Relevance 55.76%

I recently upgraded to Windows 8.1, but it reset my custom lock screen image.  I tried re-applying it but the lock
screen preview in the settings is stuck on a load loop.  Does anyone know why that is and why it won't set my custom image as the new lock screen image?
i can't find the  C:\ProgramData\Microsoft\Windows\Systemdata, folder,
in my laptop
how to get default lock screen images in 8.1? plz help me..

Answer:Lock Screen Custom Image Stuck on Load for Windows 8.1, (Can't see the default lock screen images)

Please take a look at this link and it should solve your problem.
http://www.eightforums.com/tutorials/29621-start-screen-set-default-background-image-windows-8-1-a.html

12 more replies
Relevance 55.76%

when i start my computer it doesnt show anything at all and then about 20 seconds later the login screen will pop up and everything works after that. it all started when i got my new graphics card and now i gotta plug my moniter into the card. and while its booting i can switch the moniter to the normal built in moniter plug thing. i think its vga ( its the blue one without the fancy pins) the graphics card is a visiontek radeon x1300 256mb pci. and im using windows xp professional. thanks
 

Answer:Solved: Boot Screen wont show goes straight to login screen.

You need to change the primary video card in the BIOS setup of the computer from the onboard video to PCI-Express/PEG and then you need to disable the integrated video. Your computer is still set to use the integrated video card as the primary card. Once you have it set correctly to the PCI-Express card then you shoudl always have the monitor connected to the new card and it shoudl display everything correctly.
 

3 more replies
Relevance 55.76%

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

Answer:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

1 more replies
Relevance 55.35%

Thanks for all providing valuable suggestions in my previous thread Win 7: Black screen on boot up, before login screen?

As I am picking the clean install option for my resolution, I am opening this new thread.

I reviewed the tutorials (Macrium) of this community. I found Macrium Reflect Free (Version: 6.0.753 (21 July 2015)) for download.

I downloaded/installed above Macrium to working PC. This version has an option to create Macrium Reflect rescue media on CD, DVD, or USB stick upon installing on working PC. I created a rescue media USB.

I created complete HDD image of my unbootable (Z580), before doing clean win 7 install. I am going to clean install Windows 7 Home Premium (64 bit) using my OEM KEY.

I posted the OEM DISKMAP in my previous thread Post # 90

I find System (d:\) 200 MB Windows_7 (OS) ( c:\) 653.44 GB & my Lenovo_data (e:\) 25.47 GB. Lenovo says, if I change the partition configuration, it will make built-in Lenovo recovery unusable.

I like the idea of adopting infrequent system changes (adding new programs etc) and frequent data changes (growing user documents) in image backup strategy. I mean taking system partition (d:\ + c:\) image back up as and when I add new programs and taking data partition (e:\) image backup periodically.

How do I re-structure my DISKMAP to have effective periodical image backup without disrupting built-in Lenovo recovery?

Are there any Windows 7 disk partition recommendation/guidelines?
Thanks for sharing/h... Read more

More replies
Relevance 55.35%

Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

Answer:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

9 more replies
Relevance 55.35%

Hello, I'll go ahead and start from the very beginning. Thanks in advance though for taking a look at my problem.

About a month ago, my computer would give me a few problems while booting up. I would start the computer, it would run through BIOS, run through the Windows loading screen, and after that it would run the CHKDSK to make sure my disks are fine. CHKDSK doesn't work, it just freezes right before checking the disks, so I restart and generally it will boot up. Most of the time it would boot up perfectly, but rarely would it go to the xp loading screen and then flicker as if it as going to go to the windows login screen but wouldn't. The screen would just stay black and I'd have to restart. Next time, generally it would work perfect.

So this brings me to the current day. After the windows xp loading screen, it goes black. The computer is on, but I don't see any activity for the HDD via the LED. SO i go into safe mode, i finally get CHKDSK to run, I had to really mess with some stuff to get that working. Windows says the volume is fine, and the only way I can boot my PC is in safe mode, but even that will freeze sometimes while loading some of the files.

Just to let you know I'm running Raid0, and this is my first time running it. I'm not sure if this symptom is a common problem if one of the disks are going out. Does anyone know whats going on? Could it be a virus that messed with a boot.ini or any startup stuff? also, is there anyw... Read more

Answer:Solved: Windows Cant boot, black screen before login screen

16 more replies
Relevance 55.35%

Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:






Quote:
The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.


However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

Answer:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

8 more replies
Relevance 55.35%

Few days ago, I pasted a new file called ""uxtheme.dll" downloaded from net in C:\WINDOWS\system32.There was already a file by that name so i renamed the old file as "uxtheme.dll.old" and pasted the new file.Few days after that i installed Style XP Software(a software to customize desktop, screensaver, themes, logon screens, bootscreens). I changed the logon screen from its default. I restarted the system. Now i cud not see the login screen and i am unable to open the computer.

So, using the recovery console (XP SP2 CD), I tried to repair the Windows. In the process, I thought i should delete the login screen and deleted it using some commands(DOS Commands).I also deleted the whole "Resources" file (C:\Windows\Resources) using some dos commands.

Still my computer was not loging in.

So, I referred to an article from Microsoft(support.microsoft.com/kb/310396) which
I was confused. So i saw an article in Microsoft (support.microsoft.com/kb/310396). The problem in that article was similar to mine and i followed the instructions given there.

Still am not able to open .

I have huge data (Crucial-- its not just games /songs) in C: drive. I thought i shud not loose the whole data. So, I did not reinstall XP SP2.

If U can pl help me, i shall be very grateful to U.

Answer:Windows XP SP2 login Screen not showing and unable to open the system

Hi vedantadeshika


Have you tried to boot into Safe Mode yet? If not, try that. As the PC is powering up, start tapping the F8 continuously until you see the Safe Mode menu. Choose "Safe Mode" from the list. If you didn't password-protect your Administrator account, you might be able to start things in Safe Mode using that account, and from Add/Remove Programs remove your theme-altering programs. From the Start/Run box, you could also try typing msconfig ...And in that program disable theme software from running at startup.

Should that not work, see if you can get System Restore to run & use a restore point from before your theme-altering episode. Try the following instructions from the Microsoft Knowledge Base article --- http://support.microsoft.com/kb/304449

I think you might want to make backups as soon as you can, too, if you have data that you cannot easily replace.

Best of luck
. . . Gary

15 more replies