Computer Support Forum

"Switch User" results in black screen

Question: "Switch User" results in black screen

I'm running a generic Acer laptop, Windows 7 home premium, Fresh Install about 6 months ago. I am now working from home and had to create a "work" profile (call it profile-2), I just created a secondary profile, and named it "work", there is nothing really special about it other than I had to install some proprietary software in order to access the company website, along with modifying a few settings to allow access through firewall, UAC, etc...(however, this software/settings will work for all profiles, it is not profile specific). Now If I am in my "normal" profile (profile-1), and I go to Start>> Switch User, the pc pauses that profile, and gives me the screen with all the user profiles. However, if I am in profile-2, and Start>>Switch User, it results in a black screen, which requires me to hold power button and do a hard shut-down, and restart, also clicking shutdown from profile-2 ends the same way, stuck on black screen requiring hard-shutdown.

It only happens when in profile-2, profile-1 works perfect in every way Windows can. I know it has something to do with the company software/settings, and that might require me to access the company help desk, but that is such a pain, and I figure I'm not the first person to have this problem, so I thought I would give you guys a shot at solving it first. So if anyone has any ideas, or if you need more information please let me know.

Thanks in advance.

Relevance 100%
Preferred Solution: "Switch User" results in black screen

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Answer: "Switch User" results in black screen

Can you Log Off and Log back onto any other profile with no problem? That may need to suffice.

Check for infection, spyware, System File Integrity, try another AV to compare (frequent solution), establish a Clean Boot for all Users, cull logs to resolve repeat errors and the other Troubleshooting Steps for Windows 7

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Hello,

I've searched the forum and could not find an answer to this problem.

I have a Windows 7 Enterprise machine where at the login screen the "Switch User" button is missing and so I am unable to clear the last user.

Just about all the results I got back on this topic was how to re-enable the "Switch User". This doesn't help because I can't login to make the change.

TIA!

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Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to choose a different name.

My question is... Can I have the computer just go back to showing all the users' names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!
CG
 

Answer:How do I bypass "Switch User" screen, after ScreenSaver to login as another in Vista?

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Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to go back to the regular login screen.

My question is... Can I have the computer just go back to showing all the user's names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!
CG

Answer:How do I bypass "Switch User" screen to login as another in Vista?

Is this after the screen goes to a screensaver, or just anytime you switch users?

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Normally when logging on, the welcome screen shows Dell Icon and My Name which I click to log on. Then, "Switch User" under that. Now I am only getting "Switch User" and when I click "Switch User" nothing happens. Can't log in. Any advise would be greatly appreciated. (I am posting from a different computer as I can't log in to mine.)

Answer:Windows welcome screen only showing "Switch User"

Hello T Clouatre, and welcome to Seven Forums.

You might see if doing a system restore at boot using a restore point dated before this happened may be able to undo and fix this for you.

Hope this helps,
Shawn

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Ok, this is my third attempt, after re-booting and re-booting. This is my wife's Sony, abt. 3 years old, P4, WinXP HE, 512k ram. For a long time now it has been "temperamental". Among the latest is I can no longer "switch user" as normally. Clicking Start/log off/switch user does absolutely nothing now, it merely reverts to the former screen. Start/log off/log off does work, however.
And the shortcut that I used to use, the Win logo key +L now goes to "UNLOCK COMPUTER", a pop-up message that tells me the pc is in use and locked and only I (presumably as an administrator) with the proper password can now unlock it..
Problem: what the heck is the password?
We don't recall ever setting one.
Control+Alt+Delete does nothing here. Once at this screen, my only recourse is to reboot. ("Cancel" is greyed out. I think though that a few days ago it wasn't and I could cancel. Is that my faulty memory or is this thing getting worse?)

A side note: I did recently download and utilize a reg cleaner freeware "Regseeker" which I used to delete only several items it said were not used or broken links. (It also allegedly created a back-up before deletion, but darned if I can see where or how I can get them back!)
I also disabled, thanks to another tech "advice", several services via Control Panel/Administrative Tools/Services. However, that techie claims nothing I disabled in his list should affect this.

Thanks!
 ... Read more

Answer:Solved: "Switch User" no longer functions. "Password"?

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My PC: Acer Windows 7 Pro 64-bit

Lately when I leave my pc alone for awhile, the screen
turns off in 15 min's, which is the setting I chose.

However, when I press any key, or click the mouse
to turn back on the screen, I'm taken to the "Switch user"
screen with my user ID and those of others:



I have to click on my user ID icon, enter my password,
press enter, and then I'm taken to where I left off:



This is tedious.

I've checked all the display settings I can but I can't find
the setting I need to stop this behavior.

Under
Control Panel\Hardware and Sound\Power Options\Edit Plan Settings
I've got "Turn off display" set to "15 minutes" and
"Put the computer to sleep" set to "Never".

I DO want the screen to turn off after 15 min's when
I've left the pc, but I DON'T want to have to keep
clicking my user ID and entering my password to
resume where I left off! I just want to come back,
click any key or the mouse, turn on the screen and
continue where I left off.

What controls this behavior and how do I change it?

HALP!

Answer:Windows 7 going to "Switch user" screen by itself

Control panel, power options, require a password when computer wakes. Check that setting!

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So got windows 8 Dev installed so far so good, I thought I would like the left screen bump to go to last app or program used feature till I installed some games and tried to play them suddenly my left side of my screen is no good if needing to scroll to the side say in a game like Starcraft II, Civilization, ect. Anyone know how to disable it?

Answer:Disabling the left screen "Bump" or "quick switch"

I want to know how to activate it, sometimes my quick switch is unavailable

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Coming up with a title to this problem was difficult.

I'm certain I'll have probably put this in the wrong area of the forums, and if I did, I am quite sorry. I honestly don't know what my problem is, but I believe it's software or core Windows-related.

As for the problem, I have XP Pro and a fairly old computer. I mention both only in case they are relevant.

Typically, I leave my computer running most of the time. I have for years. My sister and I both have user accounts (though she rarely uses hers), and I'm very paranoid. So at night, before sleeping, I just "switch accounts" and let the computer stay on the user login screen until I wake. Upon which point I log in and carry on where I left off. This has never ever been a problem before. Until three days ago; and it's gotten progressively worse for some reason.

A few days ago, I woke up and powered my monitor on, and the screen was black. The computer is old enough to lock up on rare occasions, but this looked more like the computer was trying to shut down or restart and just hadn't sorted itself out yet. I was confused, but not too alarmed. I let the computer sit for a long time (I think perhaps a couple of hours) before realizing it was not going to do anything.

I tried running task manager (the only thing I ever know to do when something seems to be locked up), but of course, it did nothing. As I was probably not even logged in anywhere.

Eventually, the only thing I co... Read more

Answer:Problems When Logging Back In to User Account After Using "Switch User", XP Pro

Greetings, Lapinne.

I just wanted to be the first in line for some of that 'ferocious idolization'.

Frankly, I've had bad experiences with XP's 'switch user' protocol - it's been my experience that it's a problem waiting to happen.

Until I (and others) can wade through your symptoms, you might consider some consolidation: copy/transfer any important data to a central location, and trim your user accounts until you are left with the bare minimum (one Admin, one Guest). Then see if your issues persist (what I'm aiming at here is the possibility of corrupt user profiles - a common occurrence).

Hang in there, be patient, and welcome to MG! :major
 

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I'm trying to fix my brother's computer after he opened a trojan attached to an email. The email was the one saying your credit card had been charged for airline tickets.

The computer is a Dell Dimension 3100 running Windows XP SP2.

The first problem is that after normal login there is a blue screen with a yellow window in the window with the message

"Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer."

There are no icons visible. The only action I can perform is CTL-ALT-DEL to bring up the Windows Task Manager. I told my brother to start in Safe Mode from which he scanned the computer using AVG Free Edition which was installed before the infection. This did not fix the problem.

Starting Safe Mode I now get a black screen with Safe Mode in the corners and the operating system name at top. The blue login screen then comes up with Administrator and my brothers account. I click on Administrator and I get the same black screen as before with Safe Mode in the corners and the writing at top. My brothers account does the same. There are no icons or Start button visible.

Again, the only program I can bring up is the Windows Task Manager. Using that, I managed to install and run SmitfraudFix which was given as a solution to "Spyware detected" screen. After rebooting this did not fix the problem. I also installed SpyHunter 3.5.11 which found Zlob.Trojan, Rogue.AntivirusXP 2008 plus some other ... Read more

Answer:Safe Mode "Black Screen" and "Spyware detected" screen

Anyone want to answer this?

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I was able to remove it from the welcome screen and start menu, but can't find a way to remove it from the shutdown menu. Can somebody please help me?
 

Answer:Remove "Switch User" option from Vista's shutdown menu.

I would like to not only remove "Switch User" but "Sleep" and "Hibernate" as well and make "Restart" the default option in that Shutdown Context menu.

So, my own question is, "Where does Vista hide that context menu?"
Any help would be greatly appreciated.
That would take care of two questions at once.

The Shadow
 

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I have the exact same issue as Howie:
DESKTOP ICONS MOVING AFTER ANOTHER USER LOGS IN VIA "SWITCH USER"
(ie When one logs back into one's own user space - all the icons have moved!)

I too have two users on my new "notebook" with Vista Business
Both have (groups of) Icons placed in different areas of the desktop.
But after my daughter has logged into her user space via "switch user"
almost ALL (bar 3 or 4 out of 28) icons IN MY USER SPACE get moved,
out of any logical order, and pushed to the left side again!
I have to sort them all out all over again which is such a gross time water,
however, if they stay this way for a while, it is a time saver, coz I know exactly
where EVERYTHING is when its in my well sorted way on the desktop.

This doesn't happen at all after "shutdown", just switching users causes it.

PLEEEEEEZ help somebody - this is immensely frustrating & time wasting!!
Surely there must be a little box somewhere in Vista that says "save desktop setup" or something similar?!?

I Hope Howie has found a solution, as I totally understand your issue Howie.
Good luck to us hOPe somebody else out there has worked it out
(PS Howie's thread was a while ago in case ur all wondering "who's Howie?"

Answer:Desktop icons move after "switch user"

Hello Janeeni,

I had this same problem myself when I first updated my rig. The problem in my case was a weird issue, but it is now fixed. Try unchecking "Align to Grid" and "Auto Arrange" on the desktop by right clicking and hovering over "view"

~Lordbob

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My company technical team member initiated an update 5 installation to Visual Studio 2013 but as I had to head for a meeting, I had to use the computer. So i tried the switch user option. My questions are

1. I can see a process VS2013.5.exe in Task Manager with some memory allocated. So even if i am logged in, whether the installation still continue and complete it?

2. What is really happening when one user switch in Windows OS? Is there any technical documentation from Microsoft side?

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Starting several weeks ago, after someone used it, my computer started going to the page I after the log off, switch user page when it was not being used. This is the page I would get to if I delibertly went to the start menue, clicked " log off" then clicked "switch user"

In order to get back to the main screen I now have to click onto the block with my user name. .

When the computer is not being used , the screen goes blank (as it did before) (because of power managment), but once I hit any key, what comes up is the little box I have to click to switch on as a user, instead of the main screen. .
How can I get the computer to work the way it did before.
 

Answer:computer goes to page after "switch user" by iteself when not in use

Right click the desktop, properties, screensaver tab, power, advanced tab, uncheck "prompt for password when computer resumes from standby" and click ok.
In the screensaver tab, uncheck "on resume..." and click ok.
 

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Hello All,

I just received a brand new computer a few days ago from CyberPower PC. I've attached the specs below.

That being said, I noticed a problem when I was "in a game" and within an hr, the fan revved up, and the computer shut down to black screen (monitor read "no input"). Thinking this was a one-off, I tried again, and the same symptoms persist - after playing for some time, the screen goes blank (no error messages), the fan rev's up, and requires a hard reboot. As an FYI, I paid Cyberpower to OC this computer for me. No error message whatsoever.

Next, during one of the "hard reboots", a message popped up before windows that said the setting were unstable, and that I had to reduce my clock speed down - so I clicked accept (there were no other options to potentially ignore this message).

Here are the steps I've taken to date:
1. Upgrade the MOBO / GPU drivers.
2. Plugged the system directly into the outlet to ensure adequate power (as opposed to power bar).
3. Ensured RAM and GPU was seated properly.
4. Ran MEMTEST - no issues.
5. Ran Prime 95 -> Torture Test -> Blend - Causes a "FATAL ERROR" every time as per below:

"FATAL ERROR: Rounding was 0.5, expected less than 0.4"
"Hardware failure detected - consult stress.txt file"
Torture Test Completed 181 Tests in 2 hrs 57 minutes - 1 error, 0 warnings" .

Each "worker" in this test (I'm assuming for each core) had a di... Read more

Answer:New Computer - "Black Screen" - Fan "Ramps Up"

Seems like a thermal shutdown to me. When CPU/GPU overheats, the system either reduces their clock in order to cool them down or does a hard shutdown to protect the hardware. You said you OCed your hardware. Make sure that your are running the CPU/GPU at stock clocks and not overcloking them and also make sure the cooling system is working properly (ie, the fans) and air is flowing good. Thanks for reading.

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Here's the scenario:
We have 4 users on a home pc--1 admin, 3 limited users.
Administrator logs off. Limited user logs on. Limited user logs off. Administrator attempts to log on but screen goes black and appears to loose signal. Monitor displays loss of signal. Eventually a single limited users icon will appear on a blue screen and the system is locked. Must do a hard restart to reset. Also, Task Manager appears to not function. Ctrl Alt Del does nothing except put icon in task bar. Have checked to make sure it isn't disabled. Have run Nortons, AdAware, Spybot. All systems appear clean. All systems are updated. I have searched but cannot find any help on this.
Any suggestions would be greatly apprreciated.

PS...I just discovered i cannot shut down from the start menu...have to use hard shutdown.
 

Answer:Can't "switch user" to administrators desktop--Please Help!

"Administrator attempts to log on but screen goes black and appears to loose signal."

Might try booting to safe mode, log on as Administrator, and set your screen resolution again.
 

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Hello thereI want to get rid of the "switch user tab" at log in, as i am the only user i don't see the need for it to be there.I don't have the group policy editor, but i know you can configure the setting in the registry, if anybody could give me instructions, on how to do it,   windows vista home premium

Answer:Disable "switch user" in the registry

If you are refering to the "guest" account I don't believe it is necessary to edit the registry to remove that account.  From the Start menu, click on your user account. It should be an icon or a little square picture at the top of the Start menu.  I don't have Vista in front of me at  the moment, but try that and look for the options to "edit" or "disable" other user accounts.  You might also try right clicking My computer>click Manage>and when Computer Management pops up, in the left pane, click on "local users and groups".  Under that, click on "users".  Then on the right side of the screen, right click on the "guest" account, click properties, and put a check in the box that says "account is disabled", save your settings and that's it.If you are using Vista Home Premium as you said, the "Local Users and Groups" option should be there.

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I have two users on the computer. it will let me login but not the other user. A message comes up like this: "A recently installed program has disabled the welcome screen and fast user switching. To restore those features, you must uninstall the program. The following file name might help you identify the program that made the change."

I have done a complete scan of the C drive and no such file name is present. What else can I try in order to fix the problem. This user cannot log in, in turn he cannot locate in files, folders, pictures, etc.What do you suggest?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 7300 LE, 512 Mb
Hard Drives: C: Total - 147769 MB, Free - 95161 MB;
Motherboard: Dell Inc, 0CT103
Antivirus: Norton 360 Premier Edition, Updated: Yes, On-Demand Scanner: Enabled
 

Answer:Problems with "Switch User" on computer

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May I know is it possible to show domain user's "Display Name" instead of "User Logon Name" as owner in print queue? Our company's domain using generic "User Logon Name", i.e. 001, 002, 003 and so on, each "User Logon Name" will have personalized "Display Name", e.g. Mary, John etc., but a problem is when a print job printed by a user is hold in the print queue of a network printer, other users won't know who is it (the owner of the print job may shown as 001, 002 etc.) and so not able to ask that user to remove the print job. Any ideas? Thanks a lot!
 

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I have read several threads with similar problems and it seems that the "blue screen" of old Windows crashes has been replaced with the "black screen of death". Anyway, I'm trying to get an older HP running. I get the Windows splash screen then the above described "black screen". I get this in "safe mode", also. I'm starting to lean towards the hard drive and will start trying to find out what brand it is and go to their web site and see if they have a utility program to check it. If anyone has any suggestions, they will be appreciated...

It's running Windows XP Home with 128mg of ram; just a basic box, nothing special...Thanks in advance, dm

Answer:Has the "black screen" replaced the "blue screen"?

greetings
do you have the xp disk available?
[128 meg ram for xp is a little light]
post back

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Question: Lost "Switch User"

Hi Guys,
First time post; I have been doing some malware clean-up using the expertise from this site. Thank you some much for the direction and knowledge, the results have been stupendous.
Now I think I tweaked jkust a bit too far. Today--not yesterday I have lost the ability to switch users. I have four users on my home computer. I have run a registry cleaner(EZCleaner) earlier today and now I cannot "switch Users" I have to restart the computer to change users..
I am running upgraded windows XP professional.
Any insight would be grateful

Thanks in advance
Silverdou
 

Answer:Lost "Switch User"

Have you disabled any of XP's "services"?

Go to Start > Run and type in: services.msc
Scroll down to Terminal Services and make sure it is Started.

Steve
 

5 more replies
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My OS is WinXP SP2 and recently the "Switch User" function stopped working... there is no problem with logging off, restarting or any other function just with "Switch User".
It doesn't crash the computer or something it just does absolutley nothing...
anyone knows how can I fix this?
 

Answer:"switch user" won't work...

...
 

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When I go to the log-off menu and select "Switch User," nothing happens. Any ideas on how to remedy this situation?
 

Answer:Can't use XP's "Switch User" feature

if u are the only account on the computer you cant switch users since there is no one to switch over to.
 

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Hi!
I use Yahoo search engine and everytime I try to search for anything lately, in the search results, in addition to the words I entered, "200" and "YST" are highlighted as if they were entered in the search perameters when they weren't, thus limiting and completely screwing up what I am looking for. Can anyone help? Thanks in advance!

Here's my HijackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 10:24:55 PM, on 8/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Pop Up Stopper and Ad Killer\pusak.exe
C:\Program Files\Java\j2r... Read more

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What is this? How can I remove it from login screen?

Answer:What is "password" user in user list at login screen?

Right click on start icon and select control panel. Select user accounts. You may see those accounts listed there. If your not familiar with them you'l be able to remove them from that screen.

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I'm using XP-SP2 Pro on a stand-alone PC. There are multiple user accounts.

When there is no keyboard or mouse input for x minutes (I haven't measured "x"), XP performs a switch user operation, and returns to the "Switch User" screen. To resume working, the user has to login (again).

Note: in this configuration, CTRL-ALT-DELETE is not necessary at either the original login or this moronic re-login.

I have tried tweaking various settings in Control Panel -> Power Options, including "Advanced" options, to no avail.

How do I disable this Microsoft Madness?

Bonus points: Rhetorically speaking, when those folks in Redmond give users choices, why do they always (and I mean ALWAYS) make the stupidest / most useless option the default? Should I start a new thread to ask that?
 

Answer:Solved: xp pro - when idling, returns to "switch users" screen

Welcome Screen Appears After Your Computer Has Been Idle
http://support.microsoft.com/KB/810607
 

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Good Day People,

I have a little problem with my computer and its running right now on windows 8.1, When i tried to switch other profile from my main profile i will stuck on the scree "Please wait" i've tried to wait for it for a day and its still stuck on that screen and i am forced to manually shutdown the computer and reboot it back. Is this a known issue on windows 8.1? Can anyone help me with this one.

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Please help us to troubleshoot the following problem in our Compaq NX 9000 Machine with Windows XP Professional Operating System:-

- An error shows with two options "Switch to" & "Retry" after booting the machine, which forces to press "Retry" button in the error window repeatedly and as you press this "Retry" button, "Start Menu" automatically opens and it then again asks to press "Retry" Button.
________________________________

Thanks to all helping members.

Regards,
 

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Greetings!

I have an XP machine which I only ever user myself (as in, there are no other users on the machine, no guest account, and it logs in without a password).

I'm trying to sort out my expansive and bloated Start Menu Programs list, but it seems that there are two separate lists. One for "Joe" (the main user account) and one for "all users", I guess because some programs give the option of installing for just one user or for everyone.

All of the programs show up in the Start Menu when I click on it, but when I go into Windows Explorer to try and sort them out, there are two separate folders;

C:\Documents and Settings\All Users\Start Menu\Programs
C:\Documents and Settings\Joe\Start Menu\Programs

I know I can move them around in these folders (ie; putting them in related groups, such as "system tools" etc), but can I move all of them from the main user to the "all users" folder, (or vice versa) without any problems?

Thanks!
~Joe

Answer:[SOLVED] Merging "user" and "all users" start menu program lists

Yes, you can consolidate them all in one, or slit them up as desired.

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Hi all

Ill cut to the chase.

What I am asking is someway of turning the Entire Windows Desktop/Screen "Black and White" not simply High Contrast.

I am one of those unfortunate ones, like many, that suffer from quite severe migraines from time to time. Couple this with frequent headaches, sometimes daily. This obviously isnt helped by the fact that my hobby and career are both in IT. I have tried every possible solution to alleviate the headaches. Lay off certain foods, make sure to have a balanced diet. Turn off any strong lighting around my computer screen, remove any strong colours from the desktop etc......

Windows XP / Vista have tried to address this issue with the accessibility wizard, where you can select the High Contrast Options to take any strong colours off the screen. Unfortunately this still doesnt get rid of everything.

When you make any major changes or "logoff" in XP/Vista, the screen fades to "black and white" for a short period. If you know what I am on about, thats the effect I am after.

More than likely a black and white layer is laid over the desktop to create this effect, unfortunately you would not be able to access anything underneath.

I need a fully functional XP machine in complete black and white.

On old CRT monitors you were able to remove the colour, making the screen B&W, but with alot of LCD screens this function is not available.

If anyone has any ideas, you would be helping so many people.

Any assist... Read more

Answer:Turning the Windows Desktop completely "Black and White" not just "High Contrast"

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Relevance 83.64%

Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?

Answer:Services "Application Information" or "User Profile Service" high CPU

Arsenurderer said:

Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?



Hi Arsenurderer and welcome to Tenforums.
Let's get the virus possibility out of the way:

Run RKILL
RKill Download
Post the log that pops up upon completion.

Run "Scan" of ADWCleaner
Downloads - AdwCleaner - ToolsLib

Post the scan log
C:\AdwCleaner\AdwCleaner[S1].txt

If you're around now, wait for my response - do not reboot, and do not run "Clean".

13 more replies
Relevance 83.64%

Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

More replies
Relevance 83.23%

Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

Answer:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.com
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

9 more replies
Relevance 82.82%

I'd like to assign a few select "domain users" to be local admin over their test machines which log into a domain. The test machines are Windows 7 64bit and the domain is Win2k8 R2. I have been searching around for the best way to do it but I've come up short on my search.

Anyone know off the top of their head?

Thanks

Answer:Assigning "domain user" to "local admin" on select PCs

Create a new group in AD, for example, TestUsers
Add the required users to the group
Go round each machine and add the group as a member of local admins.

9 more replies
Relevance 82.82%

Srry i know this post is a bit old but i recently just got this problem i can access the internet fine but i cant access my network settings, user settings, or see the the properties of my pc. i tried running your solution Brink but the scannow showed

"Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Windows Resource Protection could not start the repair service.
C:\Windows\system32>"

i then ran sfc /verifyonly but got the same answer.

i then ran findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt. and the txt file came up blank.

idk wat to do rite now i am at my witts end.

Answer:Can't access "Network and Sharing Center" nor "User Accounts"

Hello Jayrrus, and welcome to Vista Forums.

I would recommend that you use Microsoft Standalone System Sweeper to scan your system with at boot to help make sure that your system is malware free first.

Afterwards, you might see if you may be able to do a system restore at boot using a restore point dated before you had these issues to see if that may be able to fix them.

Hope this helps,
Shawn

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Relevance 82.82%

The control panel opens fine. I can access all items in the control panel
except "Network and sharing center" and the "User accounts" (I can't access this sections via the taskbar either).

What happens when I open one of the two items is I get a popup saying the
following; WINDOWS EXPLORER HAS STOPPED WORKING.

I used to be able to access these items. And one day, I just coulodn't anymore...

Anyone knows how to solve this? Thanks.

I'm using Vista Ultimate x64

Answer:Can't access "Network and Sharing Center" nor "User Accounts"

Hello Newbie,

See if running a sfc /scannow can find and fix bad system files that may be responsible for this.

Hope this helps,
Shawn

16 more replies
Relevance 82.82%

I am going 'round & 'round with this issue. I log on as limited user account for security. However, when I am on that acct, I cannot copy files to the external HP drive - I have to switch over to the admin user account to do so. In order to use the limited account for this operation, I have read that you should disable simple file sharing, (on admin acct), then rt clik on the file u want to copy - this then opens a menu with security tab where you are supposed to be able to give full control to the limited acct for that file. My admin acct that brings up this menu has those boxes to check grayed out. Also, do you have to rt click and give full permission for any file that you want to copy? (once you have this all figured out) - Seems a bit cumbersome. Any ideas anyone?? Thanks.
 

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Relevance 82.82%

Hello

Interestingly on boot up I see "another user" but the picture is blank, with a frame around it (I can see through it to the boot wallpaper that I have changed to prove) ..

Who is another user?

Please help as I have been on the 2 days now

Answer:Created admin User but can see on 'Switch User" cntrl/alt/del

Sorry to bump but things have changed somewhat, and yes could start a new topic but will try the edit function as I am not here often. I see 110 views and that's promising

Please advise who is this "another user" icon/picture is blank, with a frame around it (I can see through it to the boot wallpaper that I have changed to prove) .. on control /alt/ delete.

I now have admin rights back (previous problem) but this "another user" can't be found anywhere (I know of) except at login. I am stumped..

5 more replies
Relevance 82.41%

I have a domain joined Surface Pro 2 running 8.1 Pro.
The following GPO settings are in place:

* Assign a default domain for logon


* Do not display last logged on user


* Disable logging in with Microsoft accounts - uses the following registry setting - MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoConnectedUser - Value = 3

The end goal is for the machine to boot to the login screen that just displays empty user name and password fields
The problem at the moment is that instead of doing that, the client boots to a screen where the only option is to click on "Other user". Only then does the login screen I want, where they enter their username and password in full, actually appear.
These Surface Pro 2's are to be used by small children, and have the "Other User" screen appear is confusing for them, as well as being very annoying for me. It's completely unnecessary.
I've searched all over the 'net looking for an easy way to get the client to boot straight to the standard domain joined log in screen, but every time it just boots to this "Other User" screen that has to be clicked on in order to get the correct
login screen to come up.
Is there any way I can get this to boot straight to the login screen I want? 

More replies
Relevance 82.41%

Total novice here: I am hoping someone can give me some guidance. My brother-in-law was my computer man and he passed away recently. I may have just messed everything up and I have no one to help. My notebook, an Acer E1 series running Windows 10 without issue until today, slapped me with a black screen with a cursor and nothing else. (This happened while trying to close out of pretty heavy video game for the first time.) Restarting, the Acer logo came up, but then it went back to the black screen with cursor. Control+alt+delete did nothing. Sticky keys did nothing. I tried all diagnostics in the start screens. Automatic repair did nothing. I searched around and read that I could try running chkdsk and that brought up a lot of bad clusters. After that, I moved past the black screen to the login screen. Now, instead of having my username, it simply said Other User and had a blank login screen with "Sign in to: MYCOMPUTERNAME" below it. When I tried to log in using my username, I get stuck in a reboot loop. I could open in safe mode, but nothing else. I did a system refresh. Nothing changed. I mean, my programs are all gone, but outside of safe mode, it's still acting the same. I get to the login screen, OTHER USER, enter my username and password, hit enter, computer reboots. I just discovered if I don't enter my username, it eventually reboots anyway. Rinse. Repeat. Safe mode still works. Does anyone have any idea if I can do anything to fix it? I am moving... Read more

Answer:Restart Loop and "Other User" On Login Screen After System Refresh

When the"Other User" login comes up have you tried just hitting Enter instead of your User info ? ?

8 more replies
Relevance 82.41%

After a clean install of Windows 7 and installing both current NVidia (GeForce 7800GS AGP) drivers and monitor driver (ACER W223X) I was able to get Windows & to run in my monitor's native resolution (1680x1050) but no matter what resolution I run in I get some weird effects. When in the 'Login Screen' I get short black lines scattered about the screen and the controls are all corrupted. Once logged in and on the desktop the graphics are all good with no issues at all. That is until I try to do something that requires Windows to toss me the "User Account Control" dialog.
The dialog is corrupted (see attached) except for the "No" button which is obviously the default and therefore has focus. As I move the mouse over the "Yes" button it gains focus and it becomes clear and visible. The background, although dimmed, displays just fine. If I drag the dialog around the screen, the "No" button leaves copies of itself like mousetracks. When I click yes or no and the dialog closes, the display goes back to normal. This occured both during Windows installation and after it was completed. I just assumed that once the updated drivers were installed it would go away. NOT!
I am guessing Windows is changing the display resolution when dimming the screen or in the login screen. ?? I have exhausted myself trying Vista drivers, XP drivers, Windows default drivers... I have tried about 10 different versions and still no change. Suggestions. Is this an... Read more

Answer:Login screen and "User Account Control" Dialog Corrupted

Video card memory gone bad maybe? Overlap conflict between video and system memory. Possibly need a updated video driver?

2 more replies
Relevance 82.41%

Just installed win10 (build 10130) last night onto my Asus laptop. I upgraded from Win 7 Home.
There was only 1 user on Win7, me, system admin. On the first upgrade, after attaching my profile to my Windows account, after the first reboot, I could no longer successfully fully log in to my desktop on my account. I got the "Critical Error has occurred in the Shell Infrastructure Host ....." message.

So I rolled back to 7, made another admin account ("Sam Samson"), just in case, and re-updated.

I re-attached my main account to my Windows account. Got the same critical error. Sam (and another new account, Mitch), seem to work fine. However, on the login screen, there are now 2 "key" icons named "password". They seem to belong to the Sam and Mitch accounts, but I can't find ANYTHING on the internet about this.

So 2 questions:
1. What are those keys, and
2. Can I recover my user? I've tried sfc and many, many reboots. Even tried startup recovery.

More replies
Relevance 82.41%

I'm sorry is this has been posted about before, but I did look for it. Well, basically I signed in to MSN Messenger into my sister's username (Windows computer) and now next to her name it comes up with "190 unread messages." (mostly junk mail) and she asked me to get rid of it. I can't think of a quicker way than deleting them one by one. I wondered if anyone knew how to get rid of it. Thanks.
 

Answer:how do you get rid of "# unread mail messages." on user/login screen?

6 more replies
Relevance 82.41%

OK, this is one WEIRD problem, but also extremely frustrating. I have a new Asus netbook computer running Windows 7 and on certain User Agreement screens where you have to agree by hitting a button on the bottom of the page, the screen is too "long" to even see, much less reach, the buttons!

I have tried fiddling with the "encryption" when I would right-click on it; I have tried to "grab" the screen's edges and shrink it--no luck!

On my Windows Live Messenger screen in "Options", I cannot hit the "Apply" buttons at the bottom of the page! I can only "grab" the pale blue border on top of the screen, and edge it up about a half-centimeter soi I can just see the tops of the buttons, but as soon as I let it go, the screen falls back down nd the buttons are inaccessible.

OK--is there a fix for this? Something that a noob like me doesn't know? This is maddening--to not be able to see PDF's sent in emails because I can't open Adobe Acrobat Reader. I wonder what ELSE I can't do with Windows 7?

Can anyone offer suggestion?!

Answer:Cannot reach "I Agree" buttons on User Agreement screen

Hitting the TAB key will advance the cursor one field at a time..

7 more replies
Relevance 82.41%

Okay first hello and thanks for any info you could provide.

First my screen resolution is 1920x1200

The logon screen is this same resolution, thus the User Account Picture on Logon Screen size looks about 1 inch squared

Is there anyway to change this to make it larger

Note: I'm talking about the User Account Picture not the logon screen

Answer:User Account Picture on Logon Screen size "Windows 7 Ultimate x64"

  
Quote: Originally Posted by ZeroProfile


Okay first hello and thanks for any info you could provide.

First my screen resolution is 1920x1200

The logon screen is this same resolution, thus the User Account Picture on Logon Screen size looks about 1 inch squared

Is there anyway to change this to make it larger

Note: I'm talking about the User Account Picture not the logon screen


If you're the only person that uses that pc, set a password and it will help make your pc more secure, plus you will have a bigger user account picture.

4 more replies
Relevance 82.41%

As a desktop power user (large screen monitor(s), several windows open, complex programs, writing, spreadsheet, coding, picture manipulation, etc.) have you found any "Metro" (full screen on your monitor) apps that pull you away from the desktop?

Answer:Desktop Power User, what "Metro" full screen apps get your attention?

:thumbup: The Fud would ask -> "Is this wun of dose twicky kwestions?!!"

14 more replies
Relevance 82%

Laptops on Windows 10 Pro seems to show this useless "Other User" option which is defaulted. This requires people to click "Local or domain account password" in the lower left in order to be presented with fields for their username and password. Is there a way to eliminate "Other User" or at least have the system present username and password fields under this option? My desktop on Windows 10 Pro seems to show username and password fields under the "Other User" text, much like it does in this how to: Sign in Screen - Do Not Display User Name in Windows 10 - Windows 10 Forums Not sure what makes a laptop different or how I can make the behavior match.

The only special options we have configured via Group Policies are these:
Default Domain GPO elements regarding login:
Computer > Windows > Security > Security Options > Local Policies
Interactive Logon: Do not display last user name - Enabled
Interactive Logon: Message text for users attempting to log on - Defined with our AUP/Disclaimer
Interactive Logon: Message title for users attempting to log on - Defined with our company name.
Computer > Administrative Templates > System > Logon
Assign a default domain for logon - Enabled and defined with our domain name
Always wait for the network and computer startup and logon - Enabled
Hide entry points for Fast User Switching - Enabled (via local policy because I am testing if this makes a difference or not).
I noticed I ... Read more

Answer:What is the purpose of "Other User" on the login screen (Domain Env)

This is not exclusively a Windows 10 issue. It used to happen in earlier versions as well.
Check here: Group Policy \Computer Configuration\Administrative Templates\System\Logon\Exclude credential providers
Disable the MS account credential provider (you need to check which entry it is).

13 more replies
Relevance 82%

Hi,

I would like to rename the "Other User" tile at the logon screen to something different like "BOB GENERIC" (not what we would use).
Dont know if it matters or not, but we have enabled policy "Do not show last logged user".


THanks

Answer:Rename "Other user" tile in logon screen

Hi,


Based my research and knowledge, we may not be able to achieve this request.Kim Zhou

TechNet Community Support

3 more replies
Relevance 82%

Laptops on Windows 10 Pro seems to show this useless "Other User" option which is defaulted. This requires people to click "Local or domain account password" in the lower left in order to be presented with fields for their username and password. Is there a way to eliminate "Other User" or at least have the system present username and password fields under this option? My desktop on Windows 10 Pro seems to show username and password fields under the "Other User" text, much like it does in this how to: Sign in Screen - Do Not Display User Name in Windows 10 - Windows 10 Forums Not sure what makes a laptop different or how I can make the behavior match.

The only special options we have configured via Group Policies are these:
Default Domain GPO elements regarding login:
Computer > Windows > Security > Security Options > Local Policies
Interactive Logon: Do not display last user name - Enabled
Interactive Logon: Message text for users attempting to log on - Defined with our AUP/Disclaimer
Interactive Logon: Message title for users attempting to log on - Defined with our company name.
Computer > Administrative Templates > System > Logon
Assign a default domain for logon - Enabled and defined with our domain name
Always wait for the network and computer startup and logon - Enabled
Hide entry points for Fast User Switching - Enabled (via local policy because I am testing if this makes a difference or not).
I noticed I ... Read more

Answer:What is the purpose of "Other User" on the login screen (Domain Env)

This is not exclusively a Windows 10 issue. It used to happen in earlier versions as well.
Check here: Group Policy \Computer Configuration\Administrative Templates\System\Logon\Exclude credential providers
Disable the MS account credential provider (you need to check which entry it is).

11 more replies
Relevance 82%

Hi,

My computer is in domain and i am using third party software for login (2FA).
i want to disable the "other user" option on logon screen or if i click on other user nothing should happen.

i should authenticate only using third party software via domain.

Kindly help to fix it.
Bachchulal varma

More replies
Relevance 82%

I've set up a secondary account on my Windows 7 machine and I need to find out how to disable the switch user thing.

In Windows XP, I could hit winflag+L and switch user as I would instantly be taken to the user list.

In Windows 7, for some reason they had to complicate everything. When I hit winflag+L it just displays a picture of my account and a "Switch User" button, which for me serves no purpose what so ever.

Is there any way I can regain Windows XP's user switch functionality in Windows 7, where winflag+L takes me directly to the user list on the login screen?
Thanks in advance

Answer:Disable "user locked" screen in windows 7

First, everyones situation is important to them. Bumping does not speed up the process, in fact it may slow it up, since we all think that you just posted.

Click Start button>
Little arrow at bottom by shut down
Switch user.


Hope this helps

3 more replies
Relevance 82%

When i turn on my computer, in the step when windows ask you for choose one User to login... the option "Other User" to introduce my domain user account and pass is not showing.

Also, the witch option is not showing after log in with another account, i have to use the sig out option, this is not a big problem, in fact i dont care, i just mention this because maybe have relation with the first problem.
I need the option Other User... Anyone knows how to fix this?
Windows 8.1
Im connected to the network and the domain is showing up

More replies
Relevance 82%

Hi,

My computer is in domain and i am using third party software for login (2FA).
i want to disable the "other user" option on logon screen or if i click on other user nothing should happen.

i should authenticate only using third party software via domain.

Kindly help to fix it.
Bachchulal varma

More replies
Relevance 82%

I am experiencing the "Black Screen of Death" with a mouse pointer only after the Welcome screen -- even in safe mode. I have tried the Ctrl+Shift+Esc option I saw here but I get no response. I also restored the system back a few weeks but no help. I think my next step is to edit the register, **BUT** I did not receive any media with my system, purchased in September 08. How do I get to this screen from the F11 prompt at start-up?

Any other suggestions would also be helpful - this mess wasn't in my plans for a heavy computer-use weekend!

Thanks for your help!
 

Answer:Solved: "Repair your computer" with no media - Black Screen of Death

9 more replies
Relevance 82%

Here is the HijackThis log from my parents computer. I already uninstalled "Spruce" because i saw elsewhere online that it is viral, but the problem persists. Basically, whenever I boot the machine, I get a message similar to "sorry, your license has expired you need to increase your license to continue work click the button below to fix this problem", with a button below it. The screen is completely black and I cannot do anything on it, then it tries to a fullscreen page in IE called porntube. The below log was obtained while in safemode as I can do nothing when I boot the machine regularly.

Logfile of HijackThis v1.99.1
Scan saved at 18:32, on 2008-01-06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ms101.mysearch.com/sa/srchlft.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First H... Read more

Answer:Computer Boots to Black Screen with "License Expired" message

nevermind, I'm getting more prompt help on a different forum. please disregard.

1 more replies
Relevance 82%

I was trying out this cheap game off Steam (Brothers: A tale of two sons), where in the game you control two characters (the sons) and was pressing I believe R-CTRL, Arrow Left, and possibly either ALT or the menu key can't remember. All of the sudden my screen goes black, and I'm like "Alright then".So I try to press the keys again, nothing. Turn off the PC, turn it back on, and nothing, my keyboard / mouse don't even light up (When I press keys the back lights behind the indicators for the "SCROLL LOCK", "CAPS LOCK", "NUM LOCK" look like they're TRYING to turn on, but don't).Try turning it off then on a few times, still nothing.So I switch out my graphics card, boots up like normal, run a BIOS diagnosis, comes back clean so I think sweet, it's fixed. Well I try the other card (One that wasn't working) and same thing happens.Now I'm thinking MAYBE it's a driver issue (I know, doesn't make sense considering Windows doesn't even boot up, but I'm guessing anything), so I plug in the second card again, and now it doesn't work. I try my onboard, nothing.I've tried another monitor as well and get the same issue, and no, I can't try the cards in another system, this is my only desktop.Any help is appreciated! Thanks in advance!

Answer:Graphics card not displaying, black screen, says "no input found"

Operating System is Windows 10

3 more replies
Relevance 82%

Help, please!

I turned on my computer and got a black screen with the message: ?Reboot and Select proper boot device or insert boot media in selected boot device and press a key?

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel devices on the main Tab! It says [None] for First and Second Channel Device 0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For Installed Memory it says ?1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512 MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18 2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed but has parentheses around it. To the right, it says that means the device has been disabled in the corresponding type menu, but I don?t see it anywhere as disabled.

I bought this tower several months ago used and it has no warranty. There was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system recovery. It just goes back to the black screen with the message when I press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive? I am on Social Security and it was a real hardship to buy the last one. It is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably hav... Read more

Answer:black screen with "Reboot and Select proper boot device....."

In the bios setup menu, do you have the hard drives set to IDE mode?

2 more replies
Relevance 82%

I was trying out this cheap game off Steam (Brothers: A tale of two sons), where in the game you control two characters (the sons) and was pressing I believe R-CTRL, Arrow Left, and possibly either ALT or the menu key can't remember. All of the sudden my screen goes black, and I'm like "Alright then".So I try to press the keys again, nothing. Turn off the PC, turn it back on, and nothing, my keyboard / mouse don't even light up (When I press keys the back lights behind the indicators for the "SCROLL LOCK", "CAPS LOCK", "NUM LOCK" look like they're TRYING to turn on, but don't).Try turning it off then on a few times, still nothing.So I switch out my graphics card, boots up like normal, run a BIOS diagnosis, comes back clean so I think sweet, it's fixed. Well I try the other card (One that wasn't working) and same thing happens.Now I'm thinking MAYBE it's a driver issue (I know, doesn't make sense considering Windows doesn't even boot up, but I'm guessing anything), so I plug in the second card again, and now it doesn't work. I try my onboard, nothing.I've tried another monitor as well and get the same issue, and no, I can't try the cards in another system, this is my only desktop.Any help is appreciated! Thanks in advance!

More replies
Relevance 82%

Hello everyone!

Tenforums has been a great source of information for me when working in our IT environment, as opposed to Microsoft?s websites that rarely provide any (useful) information.
I have now encountered a problem that is taking up most of my work-hours and it is becoming a real problem as we need to get this in place asap. Any help is most welcome and if there is already a post about this somewhere that I did not find, please excuse me and kindly point to where I can find that thread

We have recently decided to use Windows 10 for our systems that we deliver to clients and no matter how I try to get this to work, all my images end up stuck in either black screen loading or blue background "just a moment" loading.

All suggestions are more than welcome! If you need any further information please ask and I will provide.
Thank you very much!

BR
TBear
This is the vm-setup I?ve used, same setup used for my test-wm when testing the captured image:
Original DVD with Windows 10 Pro x64 sv-SE build 15063
Hyper-V virtual machine with following settings:
4096mb memory
4 virtual cpu cores
no network access during any part of the process
virtual drive 100GB not dynamic - IDE 0 slot 0
dvd drive for macrium boot - IDE 1 slot 0
When capturing, during stopped mode, I add virtual 20GB drive to save the image on
during audit mode i use dvd drive to load an iso with software like teamviewer etc, to install without network.
checkpoints are set to standard
no key storage... Read more

More replies
Relevance 82%

Dear everybody,

I have a Asus G73JW laptop with 2 x 500gb HDD, both has two partitions;
Win7 ultimate; 64 bit;
Nvidia geforce GTX460M, 1,5gb;
CPU: :Intel Core i7 - 740QM, 1,73 GHz; Ram = 8GB;
EAX advanced HD 5.0; THX trustudio
Security: AVG antivirus with windows firewall on at all times.
This laptop has not been the same since my wife, accidentally opened a zip file which was attached to an e-mail. I reinstalled windows [ must admit I did not format the windows partition, before installing it ]. I restarted after each and every installation of the different drivers. I got the 1st BSOD whilst installing Nvidia drivers. After this I started getting random BSOD on shut down and start up. I uninstalled the Nvidia driver and restarted the laptop and noticed that it installed an older driver for Nvidia. It was okay for a couple of days , but then I got a BSOD boot loop, I then did a MBR repair which seemed to work for a couple of weeks. This past weekend my wife and I was on sites advertising cars that are for sale and used google maps to get to the different dealers. The laptop's power cable disconnected by accident, battery went flat during the night and when I restarted it , it initially showed a BSOD, restarted and since then I get this black screen of death. The Asus logo does not even come up, the keyboard lights come on and you can hear the HDD running and later the DVD drive, but nothing else happens. I cannot get into the BIOS [ F2 is suppose to get you into it, but ... Read more

Answer:BSOD turned into "Black screen of death" -cannot boot into BIOS.

Hi,

Firstly keep your wife off the machine

Try this (It may or may not work):

Shutdown the computer and remove power lead, take out the battery and press the
power button for 40-45 seconds then reattach the battery and plug in the power cord.

Does the laptop boot now?

cheers

Dave

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This problem started just last night and I've gone through a series of possibilities, and I'm pretty sure I've ruled out it being the Video Card, at this point I'm assuming it is the Hard Drive, but I wanted to get an opinion that has actual value rather than my own >.<

Last night I shut down my computer via start menu and went to turn it back on and when I did the screen went blank/black after the "boot menu" (not 100% sure what that menu is called, its where its kind of blue (i have an hp) and you can hit Esc, F9, F10, F11). After that happened I figured oh well maybe it just loaded wrong, so I shut it off, now when I hit the power button, rather than having to hold it down, I just press it once even lightly and it just shuts down completely. Normally when you hit it you have to hold it down to shut it down completely (or so I think).

Now I'm currently using an 'Nvidia GeForce GTX 260' video card, I swapped that out with a working one which was an 'Nvidia GeForce GT 520', not 100% sure if the 2 were compatible or not, but it fit and everything ok. Computer still did the same thing with the other video card. I didn't try the current one (in the broken computer) in the working computer, to rule it out completely. I just assuming that was the cast, besides it wouldn't fit in the other computer, or didn't have some of the cords.

Which is why I came to the assumption it is the Hard Drive, A; (as... Read more

Answer:Problem with computer going to black/blank screen after "Boot Menu"

See if you can boot off something like Hiren's Boot CD and then run a hard drive diagnostic tool.

That will rule in or out a hard drive problem. It could be that your Windows system files got corrupted and maybe you could fix by doing a repair of Windows from a Windows 7 dvd.
 

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Hi all!

I have a Dell Zino HD. It came with Windows 7 64bit, but I would like to use that license on another computer so I want to swap in a copy of Vista that I own that is currently not in use.

I did a clean install of Vista, and it made it all the way through the install process, and when it rebooted it just stopped at a black screen with the mouse cursor arrow. I can move the arrow around, but it does nothing else.

I tried reinstalling, reinstalling on a secondary partition (wondering if there was something goofy with the front of the drive) all to the same effect. Safe mode will not boot either.

I have a copy of XP MCE lying around so I thought I would try that. I put that in, and it just got past loading the inital drivers and hit "Starting Windows" before I could do any input at all and then blue screened with a message that I should run CHKDSK /F.

I got the harddrive out, got it into my Windows 7 Professional-running desktop and ran CHKDSK. It found nothing wrong. I ran all of Dell's harddrive checks. It, too, found nothing wrong.

On a whim I tried Windows 7 again, and it worked just fine.

Any ideas on what on earth is going on?

System specs are:
Dell Zino HD (400)
ATI HD3200 Integrated graphics (running on VGA for this experiment)
3 GB RAM
500 GB HDD
1.6 Ghz single core AMD cpu.

Thanks so much guys!

Answer:Install hangs on black screen with mouse after "Completing Installation"

Welcome,
I would prepare the HD properly, using this tutorial as a guide.
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums

and here is a guide for Seven installation problems.
I think that it applies to your situation, also
http://www.sevenforums.com/installat...solutions.html

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Hi all,

Just a problem I've searched for and couldn't find a solution for.

Whenever in a game, for example; SC2 or Dota, a black box will pop up in the top left corner and say "auto rotate on/off", alternating at some random time. I've turned on rotation lock in the side menu, disabled screen rotation in the display screen and many other attempted fixes.

Any help would be great, thank you.

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Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8151 Mb
Graphics Card: NVIDIA GeForce GTX 460 SE, 1024 Mb
Hard Drives: C: Total - 941857 MB, Free - 735159 MB; D: Total - 11908 MB, Free - 1451 MB;
Motherboard: MSI, 2A9C, 1.0,
Antivirus: Norton 360, Updated and Enabled

This has happened 3 times - once while I was only watching a video online, ahnd twice when I'd play The Sims 3. The screen goes back, and it just restarts. When the computer would restart, I'd receive the "unexpected shutdown" error, but the computer will run smoothly until I do something that wills trigger it to happen again. I have two of the error logs:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007A944E0
BCP2: FFFFF8800FE0423C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031211-45443-01.dmp
C:\Users\Kate\AppData\Local\Temp\WER-77329-0.sysdata.xml

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800DDDB0B0
BCP2: FFFFF8800FE9723C
BCP3: FFFFFFFFC000009A
BCP... Read more

Answer:"Black Screen" after inhstalling SP1, a new graphics card, and power supply

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Hello, thank you very much for taking a look at my log file and hopefully helping me figure out what's wrong and how it can be removed Laptop starts normally up to Windows sign-in screen. Once logged on it produces a black screen, a "Please Wait" notification pops up and it seems to hang. You can let it sit for 15-20 minutes and it only opens Teamviewer as a start-up program. In the meantime the screen stays black, no Task Bar, no Desktop. You can bring up the Task Manager and see that it doesn't load the usual services. In Safe-Mode everything appears normal.
 

Answer:During Startup Black Screen, "Please Wait" Pop-up, No Task Bar, No Desktop, Hangs

Re run Hitman and have it delete Potential Unwanted Programs.

Apart from this I am not seeing anything else to do here in the malware forum, I suggest you post in the software forum if you need further assistance with problems you have.

If you are not having any other malware problems, it is time to do our final steps:
We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
"%userprofile%\Desktop\combofix" /uninstall
Notes: The space between the combofix" and the /uninstall, it must be there.
This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
If running Vista, it is time to make sure you have reenabled UAC by double ... Read more

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I was trying out this cheap game off Steam (Brothers: A tale of two sons), where in the game you control two characters (the sons) and was pressing I believe R-CTRL, Arrow Left, and possibly either ALT or the menu key can't remember. All of the sudden my screen goes black, and I'm like "Alright then".So I try to press the keys again, nothing. Turn off the PC, turn it back on, and nothing, my keyboard / mouse don't even light up (When I press keys the back lights behind the indicators for the "SCROLL LOCK", "CAPS LOCK", "NUM LOCK" look like they're TRYING to turn on, but don't).Try turning it off then on a few times, still nothing.So I switch out my graphics card, boots up like normal, run a BIOS diagnosis, comes back clean so I think sweet, it's fixed. Well I try the other card (One that wasn't working) and same thing happens.Now I'm thinking MAYBE it's a driver issue (I know, doesn't make sense considering Windows doesn't even boot up, but I'm guessing anything), so I plug in the second card again, and now it doesn't work. I try my onboard, nothing.I've tried another monitor as well and get the same issue, and no, I can't try the cards in another system, this is my only desktop.Any help is appreciated! Thanks in advance!

Answer:Graphics card not displaying, black screen, says "no input found"

Operating System is Windows 10

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Hello all,

Few weeks ago i had a "display driver stopped responding and has recovered" warning on my screen. I didn't mind and resumed to watch videos. After a while, some red symbols covered all of the screen then the screen went black. But i could still hear the fan working etc. I did try to shut down the laptop with pushing power button for a while but it didnt allow me. it just went into sleep mode the moment i push the button. i thought it might be some kind of heating problem so i have made fan cleaning stuff and also renewed the thermal paste on gpu and cpu as instructed. after that my laptop was doing just fine for a couple of hours till the very same red dot-like symbols appeared again on the screen. i was watching video at that moment, so the video sound started wobbling as if the processor is stuck while working. then black screen appeared again. what do you think the problem would be? is it a hardware problem that i assumed or something else? any help is appreciated. thanks.

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Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up again...now I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!

Answer:PLEASE HELP! I get a "Please Wait" screen or black screen with cursor in the middle

Quote:





Originally Posted by mdfb42


Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up again...now I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!




Have you tried the Last Known Good Configuration? If that doesn't work you might open the Case and make sure everything is tight, all cables and power leads. There isn't an USB port being used by a Flash drive or anything else that... Read more

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I was having trouble starting my computer like many other people it seems - it would hang just after the "starting windows" screen appeared. I had a completely black/blank screen, no mouse pointer , nothing. The only way to overcome the issue was by powering down and restarting windows which always seemed to get it running, but very frustrating none the less.
I tried several fixes from this forum without success. Thinking about it though, I realised that my problem only began after I had reinstalled windows (which I had done several times because of faulty memory - everytime I got the same startup problem ). I know that advice from this forum frequently referred to ensuring all drivers were up to date so I checked mine via Device Manager. All showed that they were the latest drivers according to Windows Update. However, I decided to manually reinstall the motherboard drivers from the ASUS website (I had already done so for the chipset) , namely the SATA and LAN drivers. To my delight this seems to have returned my computer to its correct working state with no startup issues.
Just thought I would post this info in case it is of use to anyone trying to overcome a similar problem.

Answer:Solved black screen after "loading windows" screen

Hi ColWar,

Thanks for posting your solution! Hopefully this will be of use to someone else. I will flag this thread to be marked 'Solved'.

Cheers,

Walker
Windows Outreach Team

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Hello, I read here and attempted to fix this before posting. Your forum is so informative and I think its great that so many of you help out here as volunteers.

The problem when I boot up is I have a black screen with a huge pop up stating "WARNING YOUR IN DANGER" then smaller print saying like 'all you do on your computer is stored on your hard disc' .......and etc.

Okay, so I ran my EZ Antivirus, Ad Aware, Spybot (everything is updated and I run behind Zone Alarm premium). My system is XP.

I followed the directions from another thread and through that I already uninstalled PC Guard through add/remove. Then I DL LSPfix and saved it. I DL smitRem.zip and opened up the RunThis.bat file (only after in safe mode later), I DL CCleaner and altered the options as per instructions from the other thread. I also DL Ewido Security Suite and altered the additional options as instructed. I killed system restore then booted in safe mode. Oh yes and I DL Hijack This.

Then I opened the RunThis.bat file and finished the disk cleanup completely. Then I ran Ewido and saved report. Then I started Ccleaner. I reset websettings under Internet Options. Then I went to control panet>Display>Desktoop tab>customize desktop>Web tab>Web Pages>then deleted the entry 'Security'. Then I rebooted out of safe mode. Afterwards I ran ActiveScan online and saved report. Finally then I did the HijackThis log.

Please see below the reports from my ewido and ac... Read more

Answer:Black screen on start up with "WARNING YOUR IN DANGER" message

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- Firstly my laptop was making the USB in and out sounds along with black screen flashes and also screen resolution changes.

- So I decided it was time to reset my laptop completely in the hope of fixing this problem.

- Now, after my laptop finished resetting, another problem has arisen, a red cross appeared on my speaker logo on taskbar and no sound ! So I fixed it following these steps windows 10 sound problem,no speakers or headphones plugged in error - YouTube (for reference)

- Now after this, yes, I have sound, but my sound quality has drastically decreased, almost like 'stock' sound. Unsure what to do now with this !!

- Further to this whilst avast free antivirus was installing (doubt that matters) my original "USB in and out sound" problem had happened again, with black screen flashes and screen resolution changes.

- As I had been in such a pickle I decided to come here as I really need an expert opinion.

My laptop is a HP Envy
Processor: AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50GHz
Ram: 8gb

AN IMPORTANT NOTE: I upgraded to windows 10 as part of the free upgrade a while back. I noticed that the red cross speaker problem has been linked to this? Unsure for me.

Only things Ive got back on my laptop was google chrome (logged in again with all extenstions and bookmarks..etc).
Steam. Football manager 2017. and yes avast.

Any help greatly appreciated and thank you in advance.

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Hi,
First to know exactly what the problem that I walk about visit this link here
Finaly I found the solution for this problem, the problem happen becouse of wifi ( internet ), yes that true.
All you need to do is to trun wifi off and the Internet LAN (Ethernet)
when the download reaches 100% , also disble wifi driver, do that before starting upgrade and then everything gonna be ok .

Finaly I found the solution for this problem, the problem happen becouse of wifi ( internet ), yes that true.

as you see in last picture ( here ) maybe windows trying to installing those update like for microsoft office etc.. during install and when it failed just keep showing you this black screen.

All you need to do, is to trun wifi off and the Internet LAN (Ethernet) when the download reaches 100%. (don't worry you well get free activited even if you turn internet off)also disable wifi driver, do that before starting upgrade and then everything gonna be ok. ()before upgrade try also to restart you pc sereval times to install those others updates.
let me know if this help you.

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I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times. Please help!
 

Answer:Laptop won't start up past black screen with blinking "_"

StarJune,
Welcome to TSG.
From your description of the fairly normal but unrequested shutdown, this could possibly be a windows update that failed.
What type of laptop is it? Do you have the Operating System disk? If not you can and probably should order one from the manufacturer.
Take a look at http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

I would attempt a Startup Repair first, then try System Restore.
 

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I have a no-activation volume license version of XP Pro. My friend used this exact CD (burned from an ISO) to upgrade one of his computers from winME to XP. I have gone through hell with it. Long story short, the installation goes fine, and when its all done, on the first boot, I see the black "Loading Windows XP" screen that usually appears for a very short time. The progress bar moves about halfway across (actually not a bar, its just 3 blue blobs, but it works the same way), the 3 lights on my keyboard (numlock, capslock, scrollock) flash, and it hangs. I can then turn numlock on and off, but not capslock or scrollock. Ctrl-alt-delete doesn't work. I can boot into safe mode. I have tried reinstalling it, even gone to the point of reformatting my drive. Still no go. I KNOW that XP will work on this machine, as I ran a beta of it hitch-free for 15 days (until I had to activate. My machine is more than powerful enough. Any help would be appreciated. Thanks!
 

Answer:XP Boot Hang... at black screen "Loading Windows XP"

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My acer laptop (acer aspire 5745DG 3D) recently got really slow and laggy. What was more strange is that in task manager it showed 0-9% CPU usage. Then there were more stages that lead it to go wrong.
Anyway, i have removed the hard drive (Western digital blue) and saved all my important data to a separate desktop PC (using a separate cable etc).I have reinstalled windows (7 Ultimate 64bit) on that hard drive using the PC then putting it back in the laptop, but the same problem remains. When i boot windows from the hard drive on the desktop PC the same thing happens (it hangs, goes black and restarts). The warranty for the laptop has expired just a few weeks before it started going wrong and acer support is no use.
My brother, who is quite good with computers, says that i may need to buy a new hard drive but before i do, i thought i might ask you guys.

Thanks for any help or suggestions.

Answer:Windows 7 "hangs" at startup, screen goes black and restarts itself

You can't count on Win7 to start when moved to different hardware without SysPrep to move HD to another computer.

I'd instead try booting the Win7 installer for the licensed version on the Acer to Clean Reinstall - Factory OEM Windows 7.

If it fails test the HD using maker's HD Diagnostic extended CD scan followed by Disk Check run from installer System Recovery Options Command Line, on a full disk partition created in installer or using Step 2.2 here: SSD - HDD Optimize for Windows Reinstallation.

Check for newer BIOS update. If none reset BIOS to defaults, set SATA controller to AHCI to try install. Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Test your RAM - Test with Memtest86+ for 5-6 passes. Remove all but 2gb RAM to try install, swap RAM sticks, check for debris in slots.

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Hello Sevenforums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up.

Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!

Answer:Stuck at black screen after "Windows is loading files"

Hello and welcome Majd have a read throughtis and see if there are any thngs you can use . Troubleshooting Windows 7 Failure to Boot

If you can get into safe mode at all get rid of the AVG - it is crap.

Did this bloke give you any recovery media ?? and usually factory installed machines have factory restore partitions so can you let us know exactly what model this machine is please - I know you have quoted a number but have good look underneath and look for yourself before we go any further .

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Windows XP/SP3 (fully updated)

was working on windows phone problem
got the "Disk Antivirus Professional" virus
I immediately disconnected my ethernet cable
and went to TASK MANAGER and started deleting all suspicious services
I errantly deleted a svhost file and it went into shutdown mode
upon reboot I got a black screen with only the mouse cursor, which moves fine.
I tried to reinstall windows XP from OEM disk, went through entire procedure
Still boots to black screen w/cursor
tried safe mode = black screen w/ cursor & safe mode in corners
finally got to safe mode with command prompt (but still no screen)
From cmd; regedit - I cannot find any of the files that are associated with "Disk Antivirus Professional" - ie "random.exe", etc.

I've searched all I can about this and cannot find a fix.
Someone please point me in the right direction.

I still have cmd up on the computer, I'm afraid to close it again.

HELP?!
 

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I can feel the system running but my screen won't populate and even my mouse wont activate! HELP!!!

Answer:Why after installing the "free" windows 10 do I now have the black screen of death!?

I had the same issue when I updated. It took several hours, then everything returned to normal.
I'm not sure if this is something everyone experiences, or just a select few. If it stays a black screen for more than 8 hours, I would really be concerned at that point. I was pretty panicked, then finally decided, "I'll just leave it alone and check on it in the morning. If nothing has happened by then, then I'll panic. I woke up at 2:00am for a run to the bathroom, and lo and behold it was finished and all was well in my world.
You can register for an account, return to this thread, and give us an update on what's happening. Did it ever finish? Did you give up and turn it off? (Bad thing to do, by the way.) Is it still a black screen with something going on in the background? Of course, if it finished and all is well, you'll probably not be back to tell us. (sigh)

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Machine: HP Envy 17 3070nr w/ AMD 7690M XT.

I've been struggling for the past several days with this, getting odd behavior where Windows 8 might install just fine or start a session OK but then at some point my laptop monitor just turns off. Even seems to happen on start up before getting to the lock screen.

Yesterday I went all out, did factory image reset to Windows 7... updated the Intel HD drivers... went to Catalyst 12.11 beta drivers as well. Installed Win 8 as an upgrade.

All seemed OK briefly, then I got some screen flickering, and it returned to normal... except for the fact that it then thought I had two monitors! I think at some point over the weekend while I was screwing around with this it I had my TV plugged in via HDMI and it showed up as monitor 3. In any event I could move my mouse over well past the bounds of my "real" monitor and there was definitely a phantom area out there. Furthermore under 'Devices' on the right hand bar it showed I had a second monitor.

To try and get rid of that I set my "projector" settings to duplicate the monitors rather than extend... at which point it just turned off and wouldn't return/revert.

Anyone else experience this? Any idea of why it would think I have a phantom second monitor? Seems awfully suspicious given how many issues I've had.

Answer:Black (literally off) screen - related to "phantom" monitor?

Ah hah! This is definitely the main problem I've been having now! Even with my Intel HD graphics disabled, upon reboot Windows think it finds a second monitor when there isn't one there. Not only that but it makes it the PRIMARY monitor so you can't see anything. You have to just key in your password / PIN, then it will bring you to the desktop.

The question is how the heck do I get rid of this thing permanently!

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- Firstly my laptop was making the USB in and out sounds along with black screen flashes and also screen resolution changes.

- So I decided it was time to reset my laptop completely in the hope of fixing this problem.

- Now, after my laptop finished resetting, another problem has arisen, a red cross appeared on my speaker logo on taskbar and no sound ! So I fixed it following these steps windows 10 sound problem,no speakers or headphones plugged in error - YouTube (for reference)

- Now after this, yes, I have sound, but my sound quality has drastically decreased, almost like 'stock' sound. Unsure what to do now with this !!

- Further to this whilst avast free antivirus was installing (doubt that matters) my original "USB in and out sound" problem had happened again, with black screen flashes and screen resolution changes.

- As I had been in such a pickle I decided to come here as I really need an expert opinion.

My laptop is a HP Envy
Processor: AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50GHz
Ram: 8gb

AN IMPORTANT NOTE: I upgraded to windows 10 as part of the free upgrade a while back. I noticed that the red cross speaker problem has been linked to this? Unsure for me.

Only things Ive got back on my laptop was google chrome (logged in again with all extenstions and bookmarks..etc).
Steam. Football manager 2017. and yes avast.

Any help greatly appreciated and thank you in advance.

Answer:Randomly makes "USB 'in and 'out'" sounds, screen flashes black

Try to uninstall Avast and see if the sounds disappear as it is possible it's the cause of it. Windows probably installed generic drivers for your sound so go to the manufacturer website and download the correct drivers for your machine. I fact you should use the drivers from the manufacturer for other hardware such as your graphics and also run an Admin cmd command: sfc /scannow to see if any files are corrupted. Instead of Avast use the built in Defender and the firewall and with Malwarebytes free and common sense you'll be protected

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My sister (in a distant city) got a new computer running XP called me. Her kids got into the computer and now the screen is black except for a white stripe along the top withe words written there, "out of range."

No mouse control and no cursur.

Any ideas on how to fix?

Thanks, shortcut
 

Answer:Black screen except for white strip reading "out of range"

The out of range error is usually generated by the computers memory having problems. try taking the cover off the pc and re-seating the memory. If you can get a memory diagnostic tool off the net somewhere use it. The other guys who post here may be able to tell you of a good one.
 

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So a couple of days ago, my PC started hanging up on a "Please Wait" loading screen in between the "Starting Windows" screen (where the Windows logo forms from coloured orbs) and the user account selection screen. Sometimes I'd leave it half an hour and it still wouldn't load.

To start with, I simply gave my PC a hard reboot, and the problem would go away. When this stopped working, I system restored, and then the problem disappeared. This morning however, I performed a system restore from safe mode, and now when I boot my PC, in whatever mode, I get the "Starting Windows" screen, then the PC hangs up on a black screen with only the mouse pointer active.

I honestly have no idea where to start with this problem, as I can't even re-install windows!

Any help would be greatly appreciated!

Cheers, Notso.

Answer:Hang up on "Please Wait", system restored, now black screen...

I worked out how to use the PC's startup repair, it failed ("Startup Repair cannot repair this computer automatically").

Now I start the PC I get the option of startup repair, or booting normally (which leads to BSOD each time).

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Hi guys,
I've a ASUS N56VZ with Intel Core i7 - 3610QM, with Win 7 Home Premium x64 pre-installed. This computer come with EFI instead of the traditional BIOS.
When I bought it, I had 3 visible partitions. C (OS) - with windows and programs; D (Data) - in blank, I store some movies and other unimportant stuff; E (Recovery) - software from ASUS to recovery computer

So, as I'm at a Master's Degree in Computer Science, I needed to install Ubuntu. I made a partition from Win 7, reserving around 15 GB for Ubuntu 12.04.1.

It went fine, and the install was sucessful. I rebooted and I could get into Ubuntu. When I tried to enter Windows 7, I got this message:
"error: Invalid EFI file path.
Press any key to continue..."

So I get in Ubuntu again, and use repair-tool, which insert new entries on GRUB. Then, I got a new entry called "Windows UEFI loader". The old entry "Windows 7 (loader)" continued to not work. This new one, got me into Windows. And I should have stooped here.

But I though that this wasn't perfect, and installed EasyBCD 2.1.2 (actual version) on Windows. My idea was to replace GRUB by bootloader of Windows, and have the two entries there, for each OS.
The problem is that EasyBCD change my boot, and now I can't get into Windows anymore. I try to add those entries, but they do not have been sucessfull added.
Booting from windows, I have the Windows Boot Manager, with the two entries, but neither of them work. The Ubuntu retrieve a failure... Read more

Answer:EasyBCD 2.1.2 "broke" Bootloader and can't acess Win 7 (black screen)

It requires special installation steps to install to UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums. You'd need to ask in an Ubuntu forum how to install it in EFI mode.

You can remove EFI Boot disk from BIOS Boot order and enable Legacy BIOS to install normally, however.

For now I'd delete Ubuntu's partition, Mark Partition Active Win7 or it's 100mb System Reserved partition (preferred if you have it) then run Startup Repair - Run 3 Separate Times to start Win7 again.

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About a month ago I was having troubles with my laptop where the battery percentage would always say 0% or 1% or just die right after I unplug my laptop. I was told that it wasn't my battery, just needed to update my bios. SOOOOO one day I finally decided to update my bios and made the worst mistake possible. I was running the update when I thought my laptop had frozen and I pretty much panic'd and forced my laptop to shut off. I did read on the update when I launched "do not shut off computer" and that's exactly what I did, it was an automatic reaction simply because I did not know the update started the moment I opened the .exe file since it didn't say that in the "readme.txt" file. SO of course, now my laptop is gone, black screen when I cut it on.

I've read tutorials all online about this issue with an acer aspire one netbook on how to fix this but the tutorial seems to be for that ONE SPECIFIC NETBOOK, which is the acer aspire one aa1. I tried following that tutorial with the bios files from the acer website for my laptop but they don't have the files for my netbook that the tutorial goes off of.

I came here for help to see if anyone could help me because I pretty much figured since it's an problem that was fixable on that model, there has to be some sort of way I can fix this with my laptop

Like the title, it's an Acer Aspire One ZA3 (AO751h) and has Windows Vista 32 Bit.

Yes I do understand my laptop is ... Read more

Answer:Acer Aspire one AO751h "black screen of death"

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I got the "ATI display driver has stopped responding and has recovered from an error" several times over the last couple of days where my screen would freeze for a couple of second and then start working again and would display that message. I thought little of it as it did always seem to work afterwards.

Last night however it got extremely frequent happening at least once a minute and i decided to try and restart my computer to see if that would help at all. Now when I try to turn the computer on the screen stays black and will not do anything. I can hear that the computer trying to work as the fans are going and the power light is on, it's just the screen that isn't working.

How to troubleshoot

"Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista

I found these guides on how to fix the error message but at the moment both are no good as I can't even use my computer to fix the problem as the screen won't work.

I am pretty sure the reason my computer is doing this is because of outdated drivers as I recently did a fresh install of windows and only installed the drivers that came on the CD I was given with my computer. I should have downloaded the latest drivers online.

I am running Windows 7 on a Dell Studio 1558 laptop. I am unsure of the graphics card at the moment as I can't access the computer but I know that it is an ATI of some sort.

Thanks in advance!

Answer:Screen permanently black after several "ATI display driver..." Errors?

Does your display power up? can you see something on the display like BIOS post?

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I just installed a new motherboard into my compaq preserio and when the computer starts up I am greeted with a black screen that says "loading operating system...". When I plug the original motherboard in I am greeted with a black screen, nothing happens after that. I have already installed the new motherboard's drivers but thats was when it crashed. I ran a diagnostic on it and it gave me error BIOHD 3, which I believe means that the drivers couldnt be found. So I am stuck at a stand still until I can find a fix.

Answer:Stuck at black screen that says "loading operating system"

Usually, after a motherboard change, a Clean Install Windows 7 is needed .

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Hi everyone,

I am having an issue with my Toshiba notebook. My model is Satellite A210 - MS508C. I am out of warranty.

Originally, I was having problems turning on my computer. I would push the power button to turn on the computer. Usually, there is a Toshiba loading screen with a bar at the bottom showing the loading process. Right after, there is a Windows loading screen with another bar at the bottom showing the loading process. I was having problems at the Toshiba loading screen. It would load about 75% and then freeze. My computer would not turn on and I would have to manually press the power button to turn the computer off. Then, press the power button again after waiting a few minutes to try to turn the computer on again.

After having this problem for a week, I figured it was maybe because my computer is not as updated as it should be. So I went to the official Toshiba website to their updates page. I started to download the BIOS update.

In the middle of the installation, my computer shut down (turned off) by itself. There was no indication that the installation was complete. I also remembered reading that the BIOS update should restart automatically. My computer turned off itself all of a sudden and did not turn back on. After waiting a couple of minutes, I tried turning it on manually by pushing the power button. There was sound and the blue power button light below the touchpad was on. However, the screen was black and blank.

I've read a co... Read more

Answer:Toshiba Satellite - black screen after "bios" update

Known issue, but Toshiba takes forever to make it right... Yes we have seen the problem... but don't expect Toshiba to get it back to you quickily... as they have to replace the system board, and they are usually out.
There is nothing you can do but send it in... because otherwise your system board is ruined.
Good luck
 

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Updating from Windows 10 Pro 64-bit fully updated. version 1511 build 10586.494

256 GB SSD with OS & essential apps [Office, Norton, etc.]

2TB SATA HD - all other Programs & Games, plus data [pictures, videos, documents, music]

1TB SATA HD - File History backup

16 GB RAM

i7 Intel Processor 4.00 GHz

Samsung 27" HD Curved monitor

Logitech unified Mouse & backlit keyboard



PC was running smooth as silk, all live tiles functioning as expected, NO browser crashes, freeze-ups, or non-responsive programs, no hardware issues.

Have tried to update to the Anniversary Update in various ways:

-- Manually ran Windows Update

-- Used Windows 10 Upgrade Assistant - disconnected all non-essential peripherals [web cam, all-in-one printer, phone], shut off anti-virus [Norton Security], disconnected my LAN after download was complete

--Tried Media Creation Tool

--Tried Media Creation Tool by using a USB Flash Drive

ALL resulted in same:

--Download & installation seem to go smoothly, no hangs, no errors

--Lock Screen Appears

--I Log In to Microsoft Account [NOTE: PIN does not work, even though that was the method I had been using; I am forced to use Password, even though the PIN option is still showing]

-- Windows goes through its multi-colored pages of "Hi," "Let's Start, etc."

--After that, the Window goes to black ... and stays there .. forever. Mouse cursor is visible & moveable but does n... Read more

Answer:Black Screen after "Updating" to Windows 10 Anniversary Edition

Suggest you may have an incompatible program installed. You could try upgrading after a clean boot, and make sure no AV or 3rd party firewall is running.

You might prefer to try using an iso to save downloading each time.. (see Tutorial section). The iso could also be useful if at any time after upgrading you needed to do an in-place upgrade repair install.

For example, I forgot to uninstall or disable Aeroglass- result, I couldn't log in in normal mode after upgrading, but could in safe mode, where I uninstalled it.

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Hello everyone,

I just had this problem occur the other day. I was playing the new WoW, when I started getting a really BAD picture: lines going across my screen, red and green dots and what not.

Then the game froze and I had to shut down the computer. I tried logging on a few more times with the same problems.

I tried logging on just to use the internet and the screen kept going black, then back to normal, eventually just freezing.

Now, when I log on, the screen goes black right at the blue login screen, and my moniter reads" IGN no input signal."

I am running Microsoft XP. I saw another thread like this elsewhere with the agreed-upon cause being overheating. All my fans work (including processor and video card) and I even took off the side panel after the computer has been off for a day, still no luck.

The oldest parts on my computer are the harddrive (safe to assume this is not the problem) and my video card.

Any help would be appreciated, and sorry if this is in the wrong board

-7iron10
 

Answer:After computer startup, black screen, followed by "no input signal"

I have the same problm need help bad
 

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Assume I have a (big) directory tree with top node D:\data\log\
Some but not all of the containing folders and files have ACL access permissions for an (outdated) user "aaa".
How can I replace in all the ACLs where this user appears the user by another user "bbb"?
I am a third user "ccc" which is member of the "Administrators" group.
Peter

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*update*

Just found out that most of ProgramData's cleared out too.
Yea, can't really restore that stuff. Didn't lose anything thanks to my ocd filing system.
Sigh....all nighter restoring my system, here I come.

So now, changing the focus, please enlighten me as to how this happened?
Why did folders appear inside my "oldwindows" that had ties back to my active user account?
Why did deleting folders inside "oldwindows", specifically "protected operating system files" affect the active ones in C:\Users?
Why did some apps that I've installed only on this new image have files and folders inside the old?

Does Windows read everywhere for files and such?
Does putting .old in folder names prevent this?

And how do All Users, Public, and Default User work?

------------------------------------------------------

Hi there, I messed up really really bad.

Long long long story short, I made the mistake of renaming my windows.old file to oldwindows, not to sure what I was thinking at the time.
Used "take ownership" to delete some of the old files like the system32 folder and others.
"Hide protected operating system files" was unchecked when I was deleting things.
(because of the above) Windows ended up reading/associating some files, folders, and services with the old user, I think.
My permissions got screwed up. Ended up with like 8 or 9 security permission profiles for some folders.

Not too big of a deal, didn't realize this at ... Read more

Answer:Restore "All User" and "Default User" profiles?

Deleting stuff from windows.old folder doesn't affect the current win7 installation! Are you sure you changed permissions on windows.old only (or files within)? Only deleted stuff in windows.old?

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